Comments on: Ashley Furniture Headquarters

By: Cindy Schoppa

Cindy Schoppa — Tue, 27 Jun 2023 13:28:13 +0000

Nobody ever answers or returns calls at the 77380 store. I can never get help via the online chat since I purchased in store.

By: Jeff Kelly

Jeff Kelly — Thu, 22 Jun 2023 19:34:27 +0000

We bought almost $9000 worth of stuff from y’all in the sales lady told us we had 30 days to return the mattress if we were not satisfied and your online policy says it to She said we could get a refund we don’t want to bring it all back just mattress it’s way to hard for my husband to sleep on he has fibro she told us we had to sleep on it 30 days and then we could just exchange it but not get a refund this is bad buisness we only had the mattress two days and we bought the 309$ sheets to cover it so we would have warranty

By: John Broussard

John Broussard — Wed, 21 Jun 2023 20:41:23 +0000

Yes good afternoon, my name is John Broussard. I received a letter informing me that I have a store credit of 280 dollars. Don’t want to buy anything at this time. But you guy are sending my money to a comptroller. Could you just mail me a check. It would be appreciated.

By: Amy Gorsuch

Amy Gorsuch — Thu, 15 Jun 2023 15:15:10 +0000

No one can give me info on the couch I ordered! Paid in full and haven’t received!

By: Victoria Golleher

Victoria Golleher — Tue, 13 Jun 2023 21:09:59 +0000

Spent $4000.00 worth of furniture, paid for it, and they never brought it to me and nobody answers the phone

By: Jack abbott

Jack abbott — Thu, 18 May 2023 13:00:37 +0000

Advertisement on TV of two unsupervised children running through the house and jumping into a swimming pool . What happens if your commercial or advertisement intices a child to follow through what they are seeing on TV . What I see is a dead child , floating in a swimming pool . Someone needs to take a serious look at the negative results that your promotions may unknowingly encourage !

By: Michael brothers

Michael brothers — Tue, 27 Dec 2022 09:26:11 +0000

Yajaira cantillano works at Colton store she is selling your customers personal information she is a very dishonest person she steals credit card info and she cheats the company out of your money beaware

By: Barbara Cason-Hillyard

Barbara Cason-Hillyard — Sun, 11 Dec 2022 19:51:56 +0000

Had a delivery not successful missing the correct size railings. Didn’t get a call back from anyone to tell me when they were going to deliver the right one or remove the boxes that they left my salesman made a mistake on the order . I have a $2600 mattress sitting on the floor because I don’t have a bed to put it on and now they’re telling me corporate’s gonna call me on Tuesday or Wednesday. This is Sunday it was delivered on Saturday I would like to be compensated for delivery fees.

By: Earl Mangrum

Earl Mangrum — Sun, 27 Nov 2022 22:03:27 +0000

Worst customer service team I have EVER interacted with. It should not take 20+ minutes for my wife to authorize that I can speak to someone about our account. We are trying to get statements MAILED to us. I spoke to someone regarding the account (strange no authorization was needed then) and was told they would be sent. Still no statements since June 2022. If by any change a payment is late, I fully expect it to be forgiven and all penalties removed or waived.
Pathetic

By: Nichole Hudon

Nichole Hudon — Wed, 23 Nov 2022 22:26:46 +0000

The GBS warranty service is absolutely a scam. I will never purchase furniture from your company again as a result.