Burger King Headquarters

Burger King Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Burger King Worldwide Inc Headquarters.

Write a review or read complaints from other customers.

Burger King Worldwide Inc Headquarters Phone Number and Address.

Company Website
Corporate Address
5505 Blue Lagoon Dr.
Miami, FL
Company Contact
Daniel S. Schwartz
CEO and Director
Phone Number
(305) 378-3000
Employee Count
Twitter IDs

What is Burger King’s Corporate Office Phone Number?

Burger King’s Headquarters phone number is: 1-305-378-3000.


What is Burger King’s Customer Service Phone Number?

Burger King’s Customer Support phone number is: 1-866-394-2493.


How do I Contact Burger King Customer Support?

Call the numbers above or contact Burger King via:

Mail: Burger King’s mailing address is:

  • Burger King Headquarters
  • 5505 Blue Lagoon Dr. Miami,
  • Florida 33126
  • USA

Burger King Email Address: Use the Email Form to ask a question.

Burger King’ Contact Us page can be found here.

Contact Burger King on Social Media:

Burger King on Twitter: @BurgerKing

Burger King on Facebook: www.facebook.com/burgerking

Burger King Headquarters Executive Team.

Burger King’s leadership team consists of:


Daniel S. Schwartz – Burger King Chief Executive Officer

Joshua Kobza – Chief Financial Officer

Azel Schwan – Global Chief Marketing Officer

Heitor Goncalves – Chief Information, Performance and People Officer

Alexandre Macedo – President of North America

Jose E Cil – President of Europe

Jose Dias – Latin America Global Development and President

Elias Diaz Sese – Asia Pacific President

Rodrigo Musiello – Global Operations

Jill Granat – Secretary and General Counsel

Jacqueline Friesner – Chief Accounting Office and Controller


Burger King Board of Directors

Alexandre Behring

Bernardo Hees

Martin Franklin

Paul Fribourg

Alan Parker

Carlos Alberto de Veiga Sicupira

Alexandre Van Damme

Roberto Thompson


DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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685 Reviews and Complaints for Burger King Headquarters

  1. You couldn’t just do what you are designed and supposed to do….fix burgers and onion rings! Why did you have to take a jab at Chick-fil-A and Christianity ? I hope it bites your company in the Burger!

  2. Yesterday we got our food from bk drive thru. The worst ever. It seemed like they were in such a rush to get us out of the way. Didn’t ask do you need any ketchup. Our food was cold! On top of that my double bacon burger the bacon was even fully cooked! It makes me so mad that the health of customers at this time of life you guys don’t even care! We will not be back there in a long while!

  3. I dont like the service i aske for two whopper. Get charge for one take my reciet tell me that i have to buy another one to get the other on for whatever the special is so i paid 1400 dollars ror two wopper the girl at the register leave me talking too my self other guy comes tell me i have too oder again so i could get the special i guess was the maneger never ask fir him but he says what going on the kid says i got it dog you know what what kind of service is that that is so disrepectful grabing him self. In his privet need to get the right people to work there i live down the street snd i have to go too 16 street to get the right service always something with that place that why you guys dont have people coming there and also need to show them manner shut the place down or hire the right people please all tell you what i rather go too jax in the box then come to 7 street in boadway bad service so upset dont even wsnt to eat my food really im 56 years old and those woker piss me off im sorry but please get better service

  4. I was in your Burger king in cleveland ga tonight 6/06/21 and a young man who had jimmy on his name tag was working his but off and when he asked his manager who refused to give me her name was asked by this young man about a break she just continued to belittle him and I had been there for about 45 min while he was running his but off and saw 2 other employees who I found out thru them they had only been there a few hours and jimmy had been there since 3 got there breaks but not jimmy this manager is and was very hateful and rude I believe if this were my place of business she would be FIRED I have looked up.law on breaks and after finding out how old jimmy is it says u must give a 14 yr old a break please help.this hard working young man who appears to care very much for his job thanks.

  5. Received my order wrong. Was told I’d have to go back thru drive thru instead of coming in dining area and getting the correct order. Not waiting another 30 minutes due to your error.

  6. My husband went by the drive thru last night and they forgot to give him his debit card and when he got down to tell him they forgot to give him his debit card the lady had it in her pocket.

  7. Please call me Mark- 702-350-xxxx I was able to see an incident last night at your burger king Las Vegas Blvd South. I went through the drive thru ordered and drove up to take out window . When I ordered 2 whoppers, 2 chicken sandwiches , and one fry. The young lady put on the reader board visible to me 2 whoppers and 1 fry lg. I asked her if she got the 2 chicken sandwiches she said, ” don’t worry about it I got it” I drive to the window pay her $20.and change. She hands me a bag closes the window and I pull forward thinking check the bag. I did and sure enough no chicken sands. So please credit me the 2 chicken sands. The real issue here is the sustainable nature of the store. When I paid her she broke the $20.00 out of the register and put a $10.00 bill in her pocket. I did proceed to the drive thru line again and the were now close and I could not get anyone’s attention. I have managed fast food for $35 years and I know how bad this can be when it comes to end of month numbers, elevated food cost and how it reflects on possibly a good team manager on down thank you for your time. Please contact me 702-350-xxxx.

  8. My whole order of $43.00 was wrong except the 2 cheese burgers for my dog. My order was a whopper meal with cheese fries Dr Pepper add another whopper with cheese another whopper meal Heavy onion with onion rings and a coke add another whopper with Heavey onion 1 bacon double cheese burger and a double whopper with cheese add bacon well all the whoppers were wrong the only Condiments were a glob of Mayo 1 tomato and wilted lettuce and everything was cold and old the bacon cheese burger was just a cheese burger now I repeated this order 3 times So I called the store asked to speak to a manager basically she could care less no apologies the only option she gave me was I’ll put your name in the credit book & the reason why the order got messed up is because we are training new staff then before I could ask her name she abruptly hung up. So I called again and asked to speak to the manager she said Iam the manager I was like no the one I was talking to before she replied I’m the only manager here your assistant she’s like no just me I said well then your employees are pretending to be managers so she apologized for her staff said she would have my one sandwich remade the right way which was the double whopper with cheese and bacon plus the bacon cheese burger my husband went to go pick it up she Reneged on it when he got there she handed him $16.26 so I went without my meal and now I have a migraine because I to am a retail manager I to I am also short staffed and training new staff I don’t blame my trainees because it’s my responsibility as the manager to make sure my customers leave satisfied and happy to add more insult to injury when my husband went in no one was wearing name tags or mask there were two pizza boxes and two hoagies on the front counter yes he took a picture of it and the manager or was she gave him the $16.26 and he asked for a number to complain she gave him (610) 277- 4200 Ext 225 with the name Frankie the location of this Burger King 1239 N Charlotte St Pottstown Pa 19464 phone number (610) 323-1230 managers name Danielle date was 6/5/21around 5pm I would like something to be done about this matter I work hard for my money and so does my husband we don’t order out much and when we do we expect it to be right
    Thank you
    Sharon Cabot

  9. I went to the Burger King in Sylva, NC about 11:30 today, June 5,2021.
    We had a simple order. The line was completely stopped. What I am told is the two vehicles in front of me each ordered meals for 12 people. I got to the pay window and everything was still stopped.
    I spent a total of 30minutes waiting and finally left. I did get our drinks but that is it.
    A not real pleasant woman tells me there were two big orders and they had to get done first
    Anyone with management skills would know that you can put on extra burgers and fries and still serve the other customers. Many pulled out of line. This is not a good way to run a business and I probably won’t go back for a long time if ever. I would like to know that you got and read this message.
    Ed Harwood
    Whittier, NC

  10. Your store in 699 us 90 Bay St Louis
    Is disgusting i have pictures now i know why there was no business

  11. Was at BK in Cleveland,MS 06/04/21 9:00am and the young lady at the drive thur window was VERY RUDE. My elderly parents asked for grape and strawberry jelly along with two cups of water. She asked if they asked for jelly and water when placing order and they did. My parents asked for her name as she didn’t have on a name tag and she didn’t reply. I also didn’t get my receipt. This young lady needs to terminated immediately!!

  12. Rude waited 15 minutes for someone answer too take our order .the guy gets on finally and said we are closed we told him we been waiting 15 minutes .he said I well .I ask to talk to the manager .he said u .I will never eat at wapakoneta burger king .if they can talk to there customers like that.

  13. Hi, today I was going to burger King in Orange park, Florida 32073, and I know that they should closed at 10:00 pm and sometimes 9:00 pm whatever I went there at 8:20 and one of the workers said that they are closed and they were talking inside, yes it was raining outside but I don’t think that this will influence them they are already inside and that topic was not the first time to happen from this store in my area, Thank you

  14. I started working for bk Tuesday it was great Wednesday night after five straight hours I asked for a break and was told I didn’t get one unless my manager needed me to have one that’s wrong as well as against the law this bk in labelle fla is being ruined by horrible managers that can barely make a sandwitch. I was never trained on anything have never been in food service but was cooking and making sandwitches I was totally overwhelmed then once everyone else was done with break that’s when I asked and was told I didn’t get a break cause she wanted to close fast??

  15. I would like to file a complaint on 10 North plank road Newburgh New York I was called the n-word and I was also called a fat b**** do to the messing up my order and I also have the receipt to prove then I was told by the manager I was arrested and they don’t get paid enough to deal with this s***so I need to speak to someone from the headquarters to deal with this situation cuz there’s no way that as a customer I should be called out of my name due to the fact that I asked you to make my sandwich over or give me back my money

  16. The managers and employees are very slow and unprofessional and rude. They need to have big Burger King bosses there at the Burger King located on Kelly Road and Morang Road.

  17. I was at Burger King in Holly Springs,MS in the drive through at approximately 2100 hours on June 1,2021 about to order two whopper meals and as I pulled up to the intercom a female voice stated all we have is chicken sandwiches and fries.Thinking I head her wrong I state beg your pardon what was it you said and again she stated all we have is chicken sandwiches and fries. I then said you don’t have any whopper burgers and she stated no. I then drove off and went to MsDonalds next door where my wife and I finally ordered something to eat. I thought that Burger King is the home of the Whopper burger? Very disappointed!!!

  18. I went to one of your BK store in Eaton Town 35 Highway on Wycoff Rd. The young man who waited on me through the driveway was so rude. So I went inside to see the manager. She make excuses for his behavior. So I left. I want your company to know I will not spend my money in your establishment any more.

  19. Why is it u are told u have to order later because some one is outside smoking and can’t fix order now

  20. I live in grand island Nebraska I was waiting to get in the store they posted they would open up at 8 than they took sigh down wound open lobby short staff there is 4 people in it unprofessional that is the most dirtiest store I have been in cussing by there workers I work restaurant I am ashamed of how it is run

  21. The burger king in Waycross ga charged me 10-03 for the 1 combo wouldn’t have been so bad but the hamburger was terrible didn’t eat it. Been that way the last two times I was there I loved whoppers but I have no intention on going back. This problem needs to be addressed

  22. I’m at burger king in fairfied tx and your Manager just went seat in tge office and there is a lunch rush and she not helping her employees

  23. I ordered food people were really rude and we argued I get my food and look to be spit on my burger

  24. I buy three fish burgers, when came home strat to eat the bread and was burned, i go back after 45 mints drive, I Complant, they give me three new fish burger but sorry to say two was good and third was again burned, I live 45 mint away from the Park Ave Cranston Ri, location. Next time I didn’t want to go there because of this. My wife she is still hungry now make something in home.

  25. We were at the Lake City Burger King eating today 5/30/2001 at 12:30 pm. Eating inside and they lock all doors. Would not let anyone in and they said short of workers. Using drive thru only. Every thing moving good to us People were standing at door. This is ridiculous

  26. Stopped at the Burger King in Brusly, LA about 10:45 am on 5/30/21 and went through the drive through. We have 3 small children who wanted lunch and we were heading back home to Texas after a family funeral, so my husband asked if they were serving lunch yet. The man on the intercom very rudely said “it’s lunch on the menu, isn’t it?” It was unnecessary and unkind. If you can’t handle customers questions then you shouldn’t work in the customer service industry. I waited tables at restaurants for 7 years before becoming a nurse and it’s all customer service. it takes very little effort to be courteous and respectful, and this man’s attitude is a representation of what’s wrong in the world today. A lack of common decency and a lack of discipline from management. Today you lost our business. I hope you can make a better effort at educating your employees, having better accountability with peers and management, and more pride in the work you do.

  27. I went to Burger King this morning, I got 2 sausage and egg croissants. If the egg was any thinner it would be nonexistent. It was no more than 1/8” thick, if that. I do have photos.

  28. I had a most unpleasant drive through experience in my life today.
    It was around 2:00 pm and I decided to whopper for my lunch and went to drive thru and there was two customer ahead of me.
    First white pick up truck guy was look little upset and talked about a minute and he drive off and later I find out why.
    And a lady was next and she also have to wait about couple of minutes and finally order a meal.(2 minute was too long to just get a order)
    I saw behind me and 4cars and one is already taking off drive way I guess he figured out it’s too slow.
    And I finally get to intercom and first she said “would you give me a minute please ” so I told her “ok”
    And I was sit in the car for literally 3 minutes. My lunch time is running out so I thought she might for got I was waiting so said “hello?”
    And she said with attitude”could you hang on a second we are doing something ”
    So I told her “how long do I have to get a order ?”
    And this is most horrific wards I ever heard. She said “if you can’t wait go somewhere else!!!!”
    I was so shocked.. so I said “you can’t say like that to customer. ”
    And she said ” what ever.. ”
    I was so mad that her attitude is ruined my lunch break .
    I want to report to store manager so I ask her what is her name and she said “Jessica!!”
    “What is your last name?”
    And she said but I couldn’t understand and I asked her “spell it “and she offensively said “how many times do I have to tell you!!??”
    So I said “can spell your last name please?”
    Then she say ” do you have understanding problem?”
    And her final wards “google it”
    So I end up go to McDonald’s right cross street .
    This is most horrific fast food order experience I ever had.
    I think this was my last stop for burger king my life.
    This kind of odd experience will probably told many my friends.
    The location was springs rd in smyrna ga right cross cobb pkwy.
    I think she should not talk to customer at all.
    If you have more questions you can e mail me.

  29. My issue is with the mgt at the New Baltimore, Mi restaurant, Kevin part owner is a very rude individual, Tracey the manager has a major pill addiction, my daughter has worked there since the store opened, she has since quit due to the above mentioned people. I will be going on every social platform to let people know what is going on at that store. I have complained many times and have never gotten a reply? Great job you.

  30. I visited the burger king in Snellville GA on centerville hwy. The lady taking my order was very rude. I order 2 whooper meals with cheese bother large with fries and sprite. I waited paid and left. I had asked for ketchup and mayo, extra napkins. When I got home I had burgers that were red inside the bread hard and cold fries and flat soda. I had nothing I asked for including no RECEIPT. But I called anyway. They told me I was out of luck and would not replace the order and hung up on me. Unacceptable. How can you help

  31. May 29 I went to the burger king on shepherd that is inside the gas station and I approach the drive thru I can tell in the voice of the server she was in some kind of mood so I ordered as I was ordering my food I ordered the two for four dollars and I wanted one ham and one sausage she act as thought She didn’t want to be at work so I said ok I would like to order the $6 meal and I she said coffee or juice and I told her I wanted the ice coffee that I would pay separately for it meaning whatever came with the meal I still want it so when I got to the window I asked her don’t the drink come with the six dollar meal and she went to talking well you said All I said was that I would pay the difference for my coffee and I ask her do they sale the coffee half and half and she said no so I asked her why was she talking to me like that and than she started trying to tell me about the juice and quoted to to me if I want the juice it going to be $2 and some cents I went on and got the juice because it was for someone but I let her know because of how she talked and the attitude I was going to contact corporate and she said she didn’t care

  32. Let me 1st start with i don’t want no free food .. I want something done about this lady Julia an older woman . she is very rude everytime i come thur your drive Thur an this time today she dropped my drink in my lap i asked for a new one and she told me what the ever … This is very disappointing and my young children were in the car … I don’t believe as long as she is employed there me and my family wont return .. Iam an everyday customer … But not no more .. Come on Burger King on 1st ave Evansville Indiana … Get your staff under control … This is supposed to be a family friendly environment but with people like that working for you the cussing the screaming makes people not want to come back

  33. I am contacting in regards to your new chicken sandwiches. I just tried one at our local BK and was very disappointed. You need to have a sandwich with one piece of chicken not 3 chunks. Also put something on the sandwich. Put a pickle, mayo, anything so it’s not so dry. You need to rethink this sandwich.

  34. Hello my name is steve combs my age is 68 year old my birthday in May 2 1953 I am in an manual wheelchair I can’t walk I have an hard time in getting in the both door at burger king 3009 s Campbell in springfield mo is there an easy way for an manual wheelchair

  35. Your sedalia mo. Branch is the most disgusting rude poor managed restaurant ive ever been to in 51 yrs just so you know

  36. Got cheese sticks for my 3 year old. They have to be DAYS old, they are almost black in the outside. The inside is even hard as rock and a dark brown. It’s not cheese, it’s rubber. How disgusting. Goshen Indiana south 33 BK by menards

  37. My Burger King order had way too much mayo sauce. My order was placed for a double Whopper with light mayo, ketchup and mustard.

  38. Purchased a Whopper at the location in Port Orchard Wa. On Mile hill rd, It was cold, had only one small pickle, one small tomato and excessive lettuce. Definitely was not up to the regular Burger King standards. Just felt the need to let you guy’s know🙁

  39. Take out order incorrect – tried to phone restaurant when I got home, nobody answered the phone. Husband cannot have dairy products, specifically asked for no cheese and no mayo on Bacon King Burger – both were on burger when we opened the package. Burger King #2933, Order #88, total paid $59.27. Store location: 2250 North Ocean Avenue, Farmingville, NY 11738. Is there anything that can be done to correct this oversight without my having to travel back to restaurant? Thank you for your assistance

  40. I was at your store at 2495 dallas hwy marietta ga 30064 at 6.20am 05-25-21 manager was very rude it wasn’t the lady manager that normally help me the male that is there now young black male needs more customer service training

  41. I think it’s sad you guys don’t respond to people when you get a complaint when you have a manager that calls a person out of their name and threaten to put their hands on them. It just shows that you guys go along with this unprofessionalism I called and made a real complaint I’m 52 year old woman and I worked in this type of business. And you hear somebody cursing out someone and threaten to put hands on them you supposed to respond it just shows you don’t care about your customers and you don’t care about your employee behavior but guess what I’m going to keep calling and texting until I get a response until you care

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  43. The Bk.in Dothan Al @Ross Clark circle & 231 s First of its Fifty the window at the Drive Thu.is so Nasty and went today today to order and the intercom system was down BUTT the music was blasting onside ..Iv all ways love Burger King.but this store and the employees are NOT nice ..Thank you Larry Brock

  44. At the BK in the Service Area of 33 NY State Thruway, Sloatsburg, NY 10974. There was not wiper ready at 10:00 am even though the advertisement mentions that from 8:00 am is available.

  45. I would like to know if the flyers on deals can also add more cheese burger adds.

  46. I’m a new employee got hired at East Peoria, Illinois and I feel that the General management discrimination to me because I’m an older man I was sent home on my first day because I was told I was a liability at my orientation I was told by manger that hired me that the GM didn’t think I should work close because I’m an older man so I truly believe that I’ve been discriminated against and I have talk to a lawyer and he believes so to told me I have rights so I’m going to file the right paperwork to start the process I just wanted to give you a heads up because it is the right thing to do you can reach me at +1309678xxxx if you have any questions

  47. Yes me and a coworker had went for lunch at fort Gordon burger king we had a bad service with a supervisor that was taking customers order she was very ruded to other costumers

  48. My Burger king Virginia Beach On princess Ann rd awful order and paid for a large fries received small and cold i am stopping the card payment

  49. I purchased BK Buy One Get One for $1 this evening (Chicken and Fish Sandwich). The chicken sandwich was good but the fish sandwich was so over cooked it was hard to chew and I couldn’t finish eating it; probably reheated several times. I was extremely disappointed!!! I will never purchase a fish sandwich from BK again, back to McDonalds; they have the best fish sandwiches.

  50. I was at the Niles, MI burger king. There were 3 cars in front of me and 2 cars in front of them getting their orders. The employee was taking at least 5 minutes for each car to get with them and take an order. I over heard the person taking orders, that she was going to slow things way down. It was stupid slow already. With 3 cars in front of me, and now no cars in front of them, took me almost 30 minutes to place and get my order. This is not the way to run a business

  51. To whom it may concern,

    Today is Thursday, May 20th at approximately 7:00 pm (eastern time). My total bill was $26 and change. This was my order:
    2 whoppers with cheese (second whopper was supposed to be a dollar, 2 whopper juniors with cheese, 2 medium fries and a bacon cheeseburger which was supposed to be a $1. The receipt machine was supposedly broken, so I couldn’t get a receipt. I truly feel like I was overcharged. I will avoid going to the Liberty, NY location, I think this happened not too long ago where I was overcharged. Can someone please look into this for me.i

    Thank you


    Sent from the all-new AOL app for Android

  52. Went yo romulus mi on Wayne Rd burgers and fries were cold they don’t answer thd phone there either sounds like fax machine dry disappointed with them

  53. I am looking for a contact number or email address for Sunil Harod/Harold. I am an assistant to an old friend of his. My boss has lost contact with him and would like to be in touch again. Mr Sunil owned franchises in Dallas TX, Centeal Expressway location specifically. Please let me know how we can reach him. Thank you!

  54. Went through the drive thru and order two delux hand breaded chicken sandwiches, one spicy and one classic and two medium fries. Got home and there were two plain hand breaded chicken sandwiches. Called and spoke to a gentleman and he told me to return them and he would fix deluxe sandwiches. It was 9:15 at night and after working 12 hours did not want to drive 30 min round trip to return them this evening. He said I could return them tomorrow. It was late I was hungry and was not going to return them tomorrow. Was not offered anything else in return. Very disappointed in his reply to the problem.

  55. The Burger King service located in Miami Beach 1100 5th st, is terrible, Ema the store manager attended me but she did not know anything about redeeming a coupon from the BK App, she had me there is 1 hour and in the end I did not gave nothing; How sad that they changed the previous manager, the service at that point is fatal, terrible, they never know anything! they left me and my family without lunch! I think I will never go again!

  56. I stopped at Burger King today and bought a fish sandwich and a chicken sandwich medium fries and chocolate shake. I looked on the back and was going to do my experience my Burger King experience survey when I tried to fill out the survey looking at my receipt it was cut off at the end of the receipt where it says your order number so I did not have the rest of the information to fill out the survey how can I give you all a good customer service rating when your own employees don’t know how to give proper receipts I am out of free whopper sandwich. That gets a zero for good customer service. Very disappointed when I wasted 10 minutes of my lunch hour trying to do the survey and call you and give you a good rating for customer service. Please tell the people in the workers at Godwin boulevard Suffolk Virginia that they stink when it comes to giving proper receipts and great customer service I’m sorry I had to do this.

  57. burger king on missouri and rosery rd,. clearwater florida manager as a homeless drunk living in the dinning room !!! there all day all nite use to go ther all the time no more he is loud dirty drunk and as stuff all over the both customers leave upon seeing this lovely visual and top it off they feed him morning noon and nite anything he wants so he brings in other pals ie. drunk homeless and they eat free and smoke dope on the property asked the manger WHY she said she feels sorry for him you are losing customers and gaining a homeless shelter this man seems to think he now lives there soon maybe he will bring a cot to sleep over nite very wrong thought you should know they have cut the staff in half manger says the numbers are down no money wonder why thank you for your attention

  58. My wife, who had a stroke, loves your croissants with egg, sausage and cheese.
    I have been buying them for her for over two years , four or six at a time.
    I had been going to the Burger King at Lake Zurich and since they closed, I had have to go to the store at Rolling Meadows.
    Today I arrived at exactly 11:08 AM and was told by Sergio, he wouldn’t sell me six because it was after11:00 AM!!!
    I was there two weeks ago at 11:20AM and had no trouble buying my usual six sandwiches and they even put the sausage on the side!!
    I drove 8 miles to get there after my wife’s dialysis because she requested your breakfast croissant
    I can’t believe Burger King would do something that unthinking and short sighted!!!

  59. How come you don’t offer the French toast sandwich anymore. It’s on the drive thru menu board and also on the menu board inside. Also, I couldn’t pay with credit card, only cash inside, but can pay with credit card at the drive thru. I think that’s why there’s a line of vehicles at McDonald’s directly across from Burger King on market Street in Potsdam, NY. I use to be manager for Carroll’s hamburger in Poughkeepsie NY back in the early 60s and I never ran the business the way BK runs their business up here in Potsdam. Just saying… Henry Wallis Walters of Potsdam NY… With me, this Potsdam NY BK now has a rating of less than 1. Thought you would like to know…

  60. Hi After visiting Burger King’s websites and verifying that Burger king restaurants Can be used In my area Redding CA 96002 I have found that all 3 Burger King restaurants in Redding CA 96002 have not been able to follow the instructions on the E gift card and redeem it for my purchase. I have contacted Burger King through the app and through an email I believe to corporate I am not quite sure but have not been able to get an answer or help or solution to my problem could you please Help me with this problem? I would really appreciate it thank you very much look forward to hearing from you soon thanks again

  61. My daughter, 17 year granddaughter and I were at the Burger King in King, N.C. around 2:30 pm on Saturday May 15th. We went through the drive through. We ordered our food and used a coupon #9041 for 2 Whopper meals for $8.99, and also got my granddaughter some food. The employee said she was having trouble with her computer and asked us to hold on a minute. When we ordered our food, My daughter asked if we could substitute the small french fries for onion rings. We all 3 heard another female employees voice in the background say “no you can’t bitch”. I want you to find out who called my daughter a bitch and fire her immediately. Apparently she did not realize the speaker was still on and we could hear everything that was being said. We try to be a good example for my granddaughter so that employee had better be glad my granddaughter was with us or I would have gone into Burger King and taken care of that employee myself. My daughter deserves an apology for being called a bitch from that employee. My daughter is the sweetest person you could ever wish to meet and did NOT deserve that nasty coment. Not only did that happen, we were shorted a Whopper. We had to turn around and go back through the line again. On our way back, a pickup truck pulled right out in front of us and my daughter had to slam on her brakes to keep from hitting him spilling my granddaughters fries everywhere so we had to order her more. When we got back to the window we were given our bag and started to pull off but still did not get the Whopper we ordered, and had to wait again for it. After FINALLY receiving our food we still were no given any straws for our drinks and had to ask for them again. We usually eat there every Saturday but you will NO LONGER GET OUR BUSINESS because of this. We are also letting other people know about the horrible service we received and also the nasty comment made by your employee. We have had problems with service there a lot but this was the worst. I hope that employee will be dealt with accordingly.

  62. Your Burger King -11109 6903 Okeechobee blvd west palm beach fl 33411
    On may 15 2021 I order 3 breakfast meal The hashbrowns were mushy like shit your sandwiches went to thrown into wrap and fold it there was no coffee then they make coffee and then it said they can’t serve coffee I got two orange juicesEvery time I go to Burger King there is all black people their hair is never in a net they don’t have gloves on when they Touch the food Doesn’t speak English I had to repeat my what is seven times this is just one of the stores then 2949 north military trail west palm beach 33409
    Again all black people that does not speak English filthy floors filthy bathrooms stinks like piss not clean at all
    And 11989 southern blvd royal palm beach fl 33411 I go to make Burger King twice a week end my order is always get ed up all the time I don’t know how to read or they don’t know how to speak English what is the problem the health inspectors should come down specs or Burger King‘s
    Thank you

  63. You might want to investigate The Long Island Ducks t shirt recent design. Major copyright infringement.
    See for yourself

  64. Went to your facility and was inform that they would not make the family pack for us. I’m very upset about this.

  65. Bad service closing early. R no hamburgers meat hanging outside & always a problem with taking credit cards. Store on West Florissant & 270

  66. Just had an uber order to Burger King on Crain Hwy in Glen Burnie MD lights were off. I noticed two people inside cleaning and went to drive thru window to ask if they were open and the girl ran off and hid. On a personal note the girls in their are ghetto as hell and never have their masks on and always have an attitude. I went there a few weeks ago and they were out of beef. This Burger King is always an issue

  67. A receipt was refused to be given to me after they charged my credit card! Even if they would have wrote one out with transaction number and date on it…they refused! Said the receipt machine was broken!!!!! Location is Lincoln Nebraska, Havelock Burger King
    60th and Havelock Avenue

  68. The Burger King in Bradley on Kennedy Drive, 60915 needs to close, it is a poor reflection of a restaurant, today was the 4th time this month I was told we are out of biscuits? I want to know why so Bradley can have an explanation, many of my friends and relatives have warned me not to go there because of the piss poor operation, but i am 3 blocks from my place of employment, I dont want to drive across town to eat at a Burger King, if your signature breakfast item cannot be sold it needs to close, point blank, I am going to social media to ask who else has had this experience, you cannot have these TV commercials for just certain stores if this is not going to run correctly close it.

  69. I don’t understand why you’re called The Burger King we have a place in valley springs California 95252 that is the worst most of the Burger Kings I ever go to are horrible you don’t pay attention to the condiments or the way it’s sloppily put together why not stand out from the rest of the hamburger joints and make your food edible there are so many people here are complaining about the owner and the management at the one in valley springs California it’s horrible I don’t understand your model please do something about your horrible burgers and change the way that they are made tell them to take their time put it together who cares if I have to wait another minute to make sure my food comes out great Burger King it’s in your name please address this stand out from the rest I am not the only one who says this!!

  70. On April 28th 2021 my husband and I waited in the drive-up of a Burger King in Federal Heights Colorado for at least a half hour. We placed the order and the person taking the order kept asking over and over what we wanted. We paid over $17 at the window to find out the whole order was wrong, had to park and my husband went in, and argued with stupid help and would not correct the order so my husband threw the bag of food at them. Told them to go to Hell. Called Customer Relations 3 times and nothing resolved yet as of today May 10th 2021 and no phone call as well. They hire such stupid people to begin with so no wonder they can’t fill an order. Better to eat at
    Arby’s and Subway. We are in our 70’s and retired and can’t believe horrible customer service and incompetent people. Will probably never see our $17 as well. Store #4268 needs to be closed for good and will call another phone number for Corporate in Miami Florida to get some action and my $17.

  71. thank you my name is Patricia oliver I work for burgerking I cannot get into my isolve acct I tried over and over again I need 4 check stubs for business purposes please help me my manager she also tried my number is 912-713-xxxx my email is msolivexxxxx @gmail.com my security question is wrong

  72. food very good but always warm to cool ( should be hot like white castle) !!!!!!!!!!!!! if not i quit,- customer about 30 years

  73. Hello,

    Usually we go to McDonalds but decided to try Burger King today in North Bend, WA (736 SW Mt. Si Blvd) The food was great but we are hesitant to return because multiple employees were not wearing masks properly which made us worry about food quality for our children. To clarify, they had masks but were very clearly not wearing over their noses in the drive through. I wanted to let you know as this may cause you to lose future business. We just started opening up our lives again and will continue being very cautious until the kids are vaccinated. Our kids love burger king more than McDonald’s they said so this was very disappointing about the masks. Please fix this so we can come back. Thanks.

  74. Ok burgerking in bryan,ohio…hung up on me after I tired getting a refund because they closed early Wednesday night, n I could not get the burgers n other things tht I got,n I wasted 30mins off my lunch break n they hung up on me several time tonight which is Thursday night,I would like my refund! My name is Travis E York phone number is 41979xxxxx

  75. I when to bk located in Minden, La and when I got in line there was 3 cars ahead of me and a car order. I seat in line for 20 min and no one but the car at the order board had be waiting on and when I left because it was taking to long the car was at the window and no one else had place a order and it was at 4:10 pm when I arrive and 4:40pm when I left to long for someone to get waited on

  76. I just ordered a BK XL meal, with a large soda, and a large order of fries, and a chocolate Oreo Shake. I DIDN’T get my large fries, my shake, my large fries, nor my large soda.
    I also ordered a BK Quarter Pounder with cheese, a large order of onion rings, a large Coke, and a vanilla Oreo Shake. In this order all I got was a small order of fries, NO onion rings, NO large Coke, and NO Vanilla Oreo Shake. This order was processed tonight, by the Burger King Store on Knoxville Ave. in Peoria, Illinois. I am very displeased with your employee’s, and manager’s attention to detail.

  77. Date: April 28, 2021
    Subject: Inadequate and disappointing customer service

    Mr. Schwartz,

    First, let me start by saying, I’m a father of four kids (who love Burger King) and my wife. This information I am sharing is for “Burger King” and you.
    This message is not to get anyone reprimanded. But, to help get customer service right.
    We have a home in Creve Coeur, MO 63141 and try to frequent the Burger King located 12701 Olive Blvd, Creve Coeur, MO 63141.
    This location is obviously convenient.
    However, just a few days ago (evening shift), when ordering I was told the restaurant was “out of hamburger meat”.
    Needless to say, I was literally speechless. A restaurant with the name “Burger” in it should never be out of hamburger (maybe I’m wrong)?!?
    That was very disappointing, maybe it happens.

    Last evening 04/27, I thought to give it another try, only to be told, can’t take anyone’s order because of computer issues. I understand, how our world is more digitize and things like that can awry. But, being out of burger meat is probably a greater problem.

    That said, “thank you” for taking a moment to read my and other customer’s concerns.

    A loyal customer

  78. My name is suhani tomar, I had downloaded the application of Burger King from which I ordered and now i want to cancel the order but there was no order cancellation option on your online site, please cancel my order and give me the refund

  79. Hello
    I like the BK in coeur d alene on Ramsey.I have noticed the the last few months floor is sticky ,tables always dirty ,counter is greasy.The kitchen area has food on the floor and looks dirty.This all makes it hard to eat at this place.Living in a beautiful city I would like to believe our fast food establishments would be just as nice and clean.

  80. 5 cars pulled up this Am behind me Rte 51 Decatur,IL of which was Not open at 7am. Which the Hrs Start at 530am. Losing Customers as we Speak. Happens at this BURGER KING “ALL THE TIME!! ” 🙄

  81. I was at your store in Brooklyn Park MN. The lobby was closed at 9 when posted closing was 10. Went through the drive through. Was told to pull up to the door, and the workers were watching a R rated movie, many naked men, and I had children in the car. This is totally unacceptable.

  82. Unacceptable.. I was at one your Burger King located in Brentwood Maryland on Bladensburg Rd. On Monday 4/26/21 around 11a.m the workers were loud the older lady was walking around cursing I waited two to three minutes before someone took my order. When she took my order it wasn’t what I paid for I was so upset I throw it in trash I will never go back to this location again and I will let others know not to come there. I thought when you work fast food you suppose to be professional the older lady was slow and loud. I thought It was be fast if i came in but that was the worst experience ever . Very unprofessional if I had to rate this store it wouldn’t get a (000000) thumbs down

  83. We were just their about eleven We ordered our food we got ice tea but they put on the ice we asked for more and she told us it going to charge us for the ice this is on third 13th St., Burger King in Norfolk Nebraska girl that worked at fault current very rude

  84. I was at a store in Sioux Falls SD and the staff treated me like a was a gorilla at the zoo. The lady who I suspect was the supervisor on duty had pointed at me 6 times and was talking about and laughing at me while I waited for her to bring my food out to me. I watched this and felt so horrible that I will never return again. I hope this never happens to anyone ever again and you can teach your staff how to be more professional for the future. This incident happened at the store off of 41st St in the western mall area. The incident was on Saturday April 24th at 8:20 pm I tried to call Sunday and nobody answered. I have never been treated so bad for ordering food for my family and me. I hope she gets fired or at least has consequences for treating another person the way I was treated. She was the girl with glasses and they had someone who wasn’t working in the kitchen with them. I am very upset with my experience and nothing will ever make up for how I felt in those moments she was pointing an laughing at me.

  85. So I was to a BK in Jackson Tn. I pulled up and I asked did they still have the two whoppers for 5.00 dollars? He said no. But I could get a Bogo for 1.00. so I did. So the next week I went to another Bk and pulled up and asked for Bogo for 1.00 he then asked me if I had a coupon. I said no. He said that I couldn’t get that without a coupon. I said that I had just gotten one the week before at another BK. He said to got back to that Bk. I said. That I didn’t want anything and left. So am I supposed to have a coupon at some stores. And other stores don’t matter or are the people you hire lying to the customers to get out of work?

  86. Today April 24th at location
    3975 w 4700 s slc 84118. I went to he drive up to pick up some breakfast. We put in our order and told the young girl we had a coupon for the items. I was told that she has to be told about coupons at the start of order. I politely asked her to start the order over then. She refused to do so, when I asked why she couldn’t the manager over rode her on the intercom and I was told to off and take my business elsewhere. I then asked for the mans name in which he refused to give me. I was told to off once again and told to take my business elsewhere. I want this manger fired and I will never return to any Burger King again unless actions are taken.

  87. I was charged on my debit card and I did not even order anything to eat infact I was not even their and I did not do any online order rather will I see a refund return on my account ? I’ve talked to the manager she said she would refund me but still have not received the refund.

  88. Wanted to try your sourdough king but it was not great…. tastes like plain white bread barely grilled so bread feels stale instead of toasted… there was no onion like the menu said and one dry patty with one slice of cheese is disappointing… I always buy your bacon king which is great… this however was not

  89. In Jan. 2021 a folded piece of wire was lodged in the Impossible Whopper I was eating. I had to go to Geisinger Medical Center for a tetanus shot as a result. I showed the object to Nanticoke, PA who said they would pay for this shot, however they never paid it.

  90. Why is BurgerKing closed again – this is the 4th or 5th time this month (April 2021) we’ve have experienced all kinds of problems with this BurgerKing located in Amarillo,Texas – 1314 So Ross St – you have a woman Manager there that is soooo rude – slow – never gets orders right – and she gets nasty with customers- windows are broke out- patched up with plywood – they close at 5:00 pm ( central time) because they have no night crew – nobody wants to work for BurgerKing Karen ( real name Karen) this old lady does not grill the meat – she deep fried the sausage – the hanger patties – they are dripping grease – we’ve complained – many times – they are closed this morning again – your protocol doesn’t work- take complaint- appolgize to customer- call manager at said location – doesn’t work the manager is the problem- everybody is on social media asking to boycott this place – just awful – nobody answers the phone- restrooms stink- nobody cleans tables- employees don’t wear masks or hair nets – takes forever to get your order- I would really appreciate a real reply – and get some district managers in there to fix this – there’s lots more to complain- too much to post- next is the media Being called and put in the newspaper and television- please let me know- McDonalds 1 block away is making a lot of money – I wait patiently for reply

  91. The woman/employee on duty at the Burger King this morning Thursday, April 22, 2021 at 7:30 a.m. on East Milan St. in Mexia, TX. was extremely rude and disrespectful to my son. She only tried to change her attitude when she saw me. I am not sure of her name but she had brownish gray hair and glasses. I hope that she will be reprimanded

  92. Joan Smith. Just got a meal on bottom of Skyway in Chico, 20 dollars for terrible fries and old cold burgers ! Too much money to be spending this much money on this awful food! No receipt was given! You should be ashamed at asking for this much money for this.

  93. Why do they tell customers most the time the Milkshake machine is down in Saluda South Carolina. That is ok cause I went next door to McDonalds and the had one of the best Strawberry Milkshake and I also bought. Burger and fries. Your lost is McDonalds gain so you need to replace employees or buy a new machine cause this happens way to often and by the way heard Bogangles coming to Saluda so you decide what you need to do

  94. I have never had burger king this horrible in my life. It has always been one of my favorite places to eat if I am eating fast food but today I was completely disappointed. From the ride service at the drive thru to the fact that all of the food we ordered was not even edible. My husband had to go in 3 different times over our order & even after all of that we still couldn’t eat it

  95. Went to the Port Orange Florida on Nova Road Burger King three times that got my order wrong waited a half an hour in line because their quote there are things weren’t running there headshot

  96. I am a consumer at the Burger King on Bloomingdale in Brandon Fl. The air conditioning has been out for over 2 weeks. It has been stifling hot and unbearable in there. Until this is remedied I will not return.

    Thank you for addressing this unsafe issue promptly.

  97. Went through drive through lady at the window was coughing so bad she left window. She coifed in her hand came back no gloves on gave me order. While the order was being packed the gentleman had gloves on with mask hand touching mouth and handeling my food . Then gave my order to the window attendent she was putting her mask on no gloves or washing hands . I parked my car and walked up to the window and gave back your food with out asking for refund. This place needs to be checked out for the virus.

  98. Burger King. I thought that the Popeyes on MLK was bad, (I stopped there yesterday and it was closed, had to drive to the one on Kings) but our experience this morning at Burger King on 60 in Brandon, just West of Parsons, was a total disaster. There was a long line, no one took our order so when we got to the first window, the guy there took our order and was yelling at a woman that was supposed to be taking orders, The employees were yelling, cussing and cursing (MF and F words). When we got to the second window we had to wait while our order of 2 sandwiches and 2 coffees was prepared as we watched the manager doing absolutely nothing. No intercession with the employees, no help, just standing around. Employees at both windows who were empathetic, apologized for the problems and stated that they are quitting. I can’t blame them, obviously this is a management failure. We were there, sitting in our car for over 25 minutes while people behind us were driving over the curb to get out of line and go somewhere else. Through it all, they still got our order wrong. Who ever owns this franchise needs to get off their butt and visit his investment.

  99. The BK located on western ave albany is not a true reflection of a BK. The food does not have thce deco

  100. 2 for $6 special was flashing on the order marquee . But the gentleman taking the order said corporate sets the sign but they do not honor it. This was the Pipestone rd. Store in Benton harbor mi. 49022 at 7pm Sunday 4-18-21 .

  101. Everything we go to burger King either no burger cuz the grill broke down or something this time and it wasn’t the fault of the girls but only 2 workers and everyone was waiting about 20 to order then another 10 to get your order maybe hire or get workers from other burger kings

  102. BK, Kodak TN, Hwy 66 – Seating closed, 1st time thru the drive-thru no Wopper Jr sandwiches in the bag, 2nd time thru the drive-thru only catsup on both. We asked for no catsup. While we were there for lunch we noted 2 other customers with order problems. Visited for lunch 4/17/2021.

  103. The Burger King in Detroit on 7 Mile and Greenfield should be shut down. I am currently in the drive through line with five cars in front of me, three cars behind me just to be told they’re in the middle of a shift change and not taking orders. I’m surprised the speaker is working this time because my last three visits, it wasn’t working and there was a handwritten sign posted on the speaker. Once you maneuver through the glass and debris to exit the drive through, you have to pray all tires are intact.

  104. We visited the Greendale Indiana Burger King today, will not return ever again. Inside dining area was filthy! Tables had not been wiped down for awhile! Cook that was working in the back had his mask pulled down not even covering his mouth or nose. They ended up closing the lobby because they were out of $1’s and no sign was placed on the door to let customers know the lobby was closed, so people were knocking on the door. Employees were very loud with their conversations, we were the only people in the dining room, as they had closed the lobby after we came in, but still was not a pleasant experience. Won’t return to this location. They made need so inservicing on customer service, cleaning and just all around restaurant operations.

  105. I have a picture of the food I got Friday April 16th 2021. 1st it was wrong, I tried to go into lobby, no entrance and nobody even came to door. The drive thru was long enough the 1st time. I called the # on receipt, no answer… I have a picture of the disgusting item with a PLASTIC WRAPPER inside the breakfast sandwich!!!! Totally disappointed and sick to my stomach!!! More upset my complaint and concerns are going unanswered!

  106. Burger King on River Street Wilkesboro NC gave me the wrong sandwich at 10:50pm. After getting home 15 minutes later I called to let them know I had gotten the wrong food and instead of an apology, the manger “Brooke” asked me to bring the sandwich back it to refrigerate it until I could do so.

  107. I have two complaints. The first one was yesterday, 4/14/21. We went 8:10 pm, and door was locked so we got in line at drive thru and 4 cats ahead of me, I waited 35 minutes before I ordered . One of the cars in front of me left and four cars behind me. I would have left if I was not getting food for someone else. The next complaint was tonight, 4/15/21, around 8:15 and I went out in to order and two employees screaming and cussing at each other, ignoring me, another employee came over and asked what I wanted and could not hear me. I sincerely hope every Burger King is not this way, The BK on first complaint was Forsyth Rd Macon GA and the second one was 3820 Riverside Dr.

  108. Been living in olathe 41 years. Todays experience @ BK #17451 WAS TERRIBLE. Corin did a great job taking the order & my money. The sandwhich was a disater ,not dressed properly, then LISA WAS EVEN WORSE DISASTER…DISRESPECTFUL ,INTERRUPTIVE , FAILED TO LISTEN….TERRIBLE… CUSTOMER SERVICE SKILLS…Chris the mgr. Defended her.. WRONG….HE DID GIVE ME A CORRECT SANDWHICH…EVENTUALLY APOLOGIZED. WAS MORE CONCERNED QIRG OTHER THINGS THAN ME. SOMEONE SHOULD CALL ME

  109. Hello my name is Loretta Talley I just stopped at your location in Aiken sc. I was sent a free combo meal card from your corporate and I went to use it and I had co workers with me they ordered and than I ordered mine and the lady told us to pull up to the window and she took my coupon and didn’t even allow my co workers to pay for their meal. I than went into the building to see what was wrong and the 2 employees was talking about us saying the coupon was fake which is not professional. I than let the worker know hello I’m standing right here I hear you. So than my co workers was very upset so they decided to not get there meals. We decided to go to another fastfood place. I feel I was treated very unprofessional and would like to hear back from someone at the headquarters. Thank you have a blessed day.

  110. I win a ps5 dark soul code I have the email about it in 10/26/2020 at 4:20pm still don’t receive my code you company is committing a fraud I just want my code nothing else

  111. I was at Burger King in Jackson Georgia today. I bought a whopper your signature sandwich. This whopper was the nastiest burger i have ever seen. I could not eat it! I took pictures of it and would for you to see what I’m talking about. Its sad that this store can not make a whopper. Its not the 1st time this has happened at the store in Jackson Georgia. Its really Pathectic to be honest. If you dont believe me you guys should do a surprise visit and see for yourself how bad this restaurant is. I promise you you will be very disappointed. I have gotten to the point to where im going to file a complaint to the Dept of Agriculture on the store.

  112. Twice we’ve went and the internet says they have 2 crispy chicken for 6. But when we get there they don’t have it. They shouldn’t have it on the internet if their not going to honor it

  113. My complaint better come up today or you’re going to be having major problems tomorrow I will start a massive revolution against your company.

  114. One of your employees over here on Union Street told me to off and die because I had a objection against Biden so if that’s the case with your company I will make sure me and my multi-million friends will have a boycott on your Burger King stores do you understand the words that are coming out of my mouth right now she told me to off and die because I made a statement against Biden is to how they could not have the store open to where I could walk in because I don’t have a car right now because of biden so if your employers are going to tell me to go off and die I’m going to make sure me and all my Republican friends will never ever go into one of your stores ever again do you understand the words that are coming out of my mouth right now I will make sure of it they’ve already boycotted all kinds of stores so if you don’t like Republicans I will make sure me and all my friends never ever once come into one of your stores ever again not the military not the cops not anybody ever again

  115. In Spanish…Pase una experiencing bien desagradable con El trato hacia mi persona Como Hispanic por no dominate bien El ingles. Se burlaronnde mi y hasta El gerente tenia Los microfonos abiertos y se escucharon a tres vices burlandose de mi por que no entendian mi pedido. Soy ciudadano Americano y llevo 45 años comiendo en Buerger King. Para mi no hay hamburgers Como Los de ustedes. Y Nunca he cambiado de idea. Realmente es frustrate Como in gerente y sus empleados se.pieden burlar de un Cliente fiel de Burger King. Aparte de que no dejame expresarse en El pedido y rrapido estan diciendo ” ya termino”
    En vez de decir “deseas algo adicional”
    Estoy muy disgustado. Fue en El Burger King de Langhorne, PA.

  116. Hi, My name is Matt Reynolds, I live in Beloit Wisconsin.
    It is 3:00 pm Sunday April 11th.
    This issue has happened to me a couple of times now at the Burger King located on Milwaukee Rd. in Beloit Wisconsin, they tell me i can’t my order because their card system is down and it will take roughly 15-20 mins to get it back up and running again. I’m paying with cash not a credit card. Both times this has happened it was at 3 pm on a Sunday. Is this a coincidence or what ???
    I just wanted you to be aware of this inconvenience for me, and you lost a sale. You might to look into this problem.
    PS, I like those Big Fish sandwiches.
    Thank You.
    Matt Reynolds

  117. Hi my name in garfield martichuski and I wondering y you not putting a bk back in hinckley mn you should get some one out there to rethink your I deal not to build a new store it half way from the twin city’s mpl St. Paul and duluth and hwy 35 go right bye there it a money maker if you look how busy it is there you relies how busy it is around there thank you

  118. The local restaurant in 94585 zip code did not charge the correct price for the recent BK offer. Buy 1 whooper including the Ultimate and get 2d for 1$.
    The restaurant says they used the keys /or register buttons and the total was over 8$. They were not able to correct the price and we had to drive through without a satisfied customer.

  119. I ordered the chicken fries for the first time and they were dried out. They were not cooked fresh. I also ordered the original chicken sandwich and it was over done. Too dark, not fresh. Judy Self, xxx Knob Crossing, Madisonville, TN 37354

  120. I waited for over 20 minutes in line at the Burger King in Hanover PA. The drive thru NEVER moved even one car ahead. I don’t have ALL day to wait for them to take customer orders!!!!! I’ll NEVER go back because evidently all that work there are incompetent employees!!!!!! Thanks for ruining my lunch because I NEVER got a chance to order. The worst employees I have EVER saw!!!!

  121. I came to burger king on may and I-240 in Oklahoma city Oklahoma and ordered a #1 with cheese no tomatoes and heavy onions. When I got home, my sandwich had no cheese and I didn’t get heavy onions on it. When I got back tonight ( Friday April 9 ) they only replaced the sandwich. When an other places mess up my order, they replace the whole order not just 1 item. And to top it off, I had to deal with a rude employee. So you guys have loss my busines forever.

  122. Dear Sir: I have never been in a more disgusting Burger King than the one in Daytona Beach on Atlantic Av . Near the Boardwalk. The entrance door was filthy , the floors dirty, it was dark , unfriendly atmosphere . They only accepted cash which was suspicion in itself. They had no breakfast biscuits , so I ordered a croissant,I also ordered a soda, they had no ice for my soda . Which is difficult to believe. I just said forget it and walked out , who wants to drink a warm soda? I just said forget it and walked out. I noticed an elderly customer (gentlemen ) standing . He had already ordered and seem tired as though he had been standing there for awhile.
    The Drive thru was shut down .
    It seems this Burger King needs to be shut down. Gives me the feeling they probably have roaches crawling around the food. I’m sure the staff would love ythat since they probably could make more on unemployment at this time.
    Needless to say , I will never order from there again.
    Sorry, I used to think Burger Kings were a lot higher prestige than other fast Foods . My husband would only go to BKs . He said they had better food and cleaner .
    I would think Burger King would want to continue their good reputation, but a lot has changed . Some if it due to this Covid .
    I am Sue Price ..

  123. How do you not serve hot coffee after breakfast hours? That is the most bizarre thing I have ever heard of in my life.


  125. I am really really really disappointed with my last service at location 1996 in Aurora CO. Hasn’t been the first time either but it is certainly my last and I would like to submit a complaint and would like an apology from the manager at the location.

  126. Went to BK on Ritchie Hwy and mountain road today, was told they had no soda( no explanation) and no onion rings ( again no explanation). This is not a way to do business. There was also a lot of laughter. I don’t want anything but for you to correct this.

  127. We just got a brand new Burger King in Elkrun Iowa was very excited the service is not good and the food is awful it’s not even warm and you have to wait 1520 minutes and it’s all a bunch of young kids or something running it there’s all kinds of complaints on Facebook! I hope you guys can fix the problem!

  128. The district manager at the Burger King in Willows needs to train the employees the difference in the $20 dollar bill and the $10 dollar bill. My purchase was 8.00 and change. I should have been paying a attention but I was thinking the worker knew a $20 from a $10 dollar bill. I am still owed $10.00 but I have no proof because the worker at the drive thru did not give me a receipt. Plus I was given cold tater totes.

  129. Mar 26 I used a $5 croissan’wich coupon and was charged $1.49 upcharge to substitute orange juice for coffee. (Not happy that it was $1.49 instead of 49 cents but dismissed it as an error not worth going back and fussing about) Ap 2 used $4. croissan’wich coupon and was charged 49 cents upcharge to substitute orange juice for coffee. (Good, back to normal) Ap 6 used $5 croissan’wich coupon and charged $1.49 uncharge to substitute juice for coffee. This time I pointed out with cashier that it had been a 49 cent uncharge for substitution before and simply got repetition of charge for orange juice is $1.49. Called manager from home and got the same response. Orange juice is $1.49. What’s up? It’s $1.49, then $.49, then $1.49?

  130. I stopped at two Burger King establishments in Palatka Florida. The first was “out of meat” and the second was telling people that whoppers would be 10 minutes but then announced cheese burgers would be 15 minutes. How are restaurants called Burger King out of burgers at multiple locations on Saturday afternoon??

  131. Store #11803 is not giving back exact change claiming there is a “ national coin shortage “ and there NO NATIONAL COINS SHORTAGE! I own a business in our little town and there are several banks here and many businesses and NOT ONE BUSINESS OR RESTAURANT is having problems getting change so I’m not sure why they have that sign posted and are shorting people money? .04 per customer add right up and is stealing !!

  132. My husband and I are so mad. He drove to the Blaine Burger King and waited for over 40 min . He was told no one came in to work. He was told to wait some more. Well he never got anything. This is happening almost every time. I guess we will be going to another drive through. I was really looking forward to a breakfast. What can you do to fix this?

  133. I called the GM of store #4548 on Babcock Rd in Palm Bay. FL, I was telling him my experience, and he hung up on me. I am Appalled!!!!! not to mention my food was less than par. I am extremely upset by his behavior! I will NEVER again eat at ANY burger king again EVER unless this is boy is fired IMMEDIATLY!

  134. I order two bacon Croissant sandwich with no egg & they were cold! Also ordered French toast sticks. They were so hard you couldn’t eat them. I can’t believe I came off program for this poor quality food!

  135. My husband went to the Burger King drive through located at 8699 W.
    Sahara Ave., Las Vegas, NV on 4/1/21 at approximately 7:40 pm. He ordered a Whooper Jr with cheese, no onion or tomatoes add extra pickles and another whopper with cheese. The service is extremely slow there and he did not receive a receipt. Mind you, my husband saw everything on the screen, and it appeared to be correct. When he got home though, we realized neither burger had cheese and mine which was supposed to have no onions or tomatoes had both! I am allergic and could not eat it. This is unacceptable, and this is not the first time it has happened to us at this location. We go there because it’s close to home; however, you’ve lost customers now because of poor service and lack of following what is ordered by customers. This could have caused a serious health reaction.

    BURGER KING #27763 POS PUR RF#000048 BEREA KY 2092 $5.44
    Hold: Payee Name: BURGER KING #27763; Reason: 747152 $4.35

  137. Why I will probably never eat at a Burger King again. I do like the whoppers and chicken sandwiches, BUT nearly every single time I go to BK I have some kind of problem with my order and/or attitude of the servers (including managers). When I try to get my order MY WAY I am made to feel that I am being unreasonable even though I am polite and simply want what I ordered. I literally have dozens of horror stories concerning wrong orders and how horrible I was treated. My wife and I have yet to get an order correct or treated as a valued customer in the year 2021Stay away from Mesa, AZ BK stores. My fault though for not leaving a long time ago. AND yes I made complaints to managers.

  138. Everytime i go to burger king on broadway in little rock Arkansas it looks filthy in the place and the bathrooms are ridiculous

  139. Why is the walk in door always locked so it is drive through only western in Jacksonville NC so frustrating

  140. My name is Curtis Holmes I need somebody to contact me I was a manager for the Palm Bay store and was fired under false pretenses I was not given my raise after becoming a manager two other employees crew members are being promoted to managers there’s a problem and I need somebody to call me 321 895 xxxx

  141. My boyfriend works for burger King and today he wasn’t feeling good he was running a high temp and throwing up all night and even this morning and the burger King he works at is forcing him to come in.

  142. I’ve gotten old food all this week from Burger King, and three times with no recipe so I got no satisfaction. Opdyke road two locations, Bloomfield, Auburn Hills, 14 mile troy Michigan, and another in Troy , and workers need to be more respectful, told me don’t come no more, cook it myself if I want it fresh.

  143. I visited Burger king store#14194 in schenectady ny last night 3/24/2021 and ordered food and as my daughter and I were drinking our sprite we opened the cup and saw what looked like animal hair! I took pictures and video.I called the store and manager kevin thought it to be funny which then I got very upset and told him this was no laughing matter! I need answers and am watching for any sickness god forbid!

  144. We need a Burger King in the 70447 zip code area which is Madisonville, La/Covington, LA. We have a McDonald which is always busy and not as good as Burger King. It’s a well populated growing area along I-12 highway. Please consider building a restaurant in this area

  145. I was standing at the counter about to place my order, behind the last customer, when I was told by the person behind the counter, we are no longer taking orders at the counter, and I need to go to the drive thru.! I asked the lady why she didn’t tell me this when got in line 10 minutes ago.
    She said I am telling you now! Needless to say I won’t be back to burger King.

    This is not right!

  146. Burger King Decatur Blvd. Las Vegas, Nv. Closed today, no reason. Dirtier each time I visit. Help is very slow and unkept. Food is cold and sloppy when served. Really gone downhill.

  147. The location in Williamsburg, VA off of Monticello is the WORST! The last 3 times I have gone they are not “accepting” orders. GET With IT, I mean really??????

  148. I am appalled!!! On March 14th while working for burger king, I was threatened by a business partner in our adjoining gas station, the gas station attendant. I was walking to the bathroom and the older woman yelled at me (I had no previous relationship) “If you track mud on my floor I’ll mop the floor with you!” I felt my life was threatened and I was quite upset so I said “Ok granny” saying as little as possible and trying not to engage the aggressive woman. I called the police and told my manager after using the bathroom and told them what happened. Now 3 days later, I just got an email from regional Sherry saying I am terminated for not portraying a “positive enough image” while my life was under threat of harm! I was too disrespectful while my life was being threatened!!! Sherry said to my face the day after “We care about our employee’s safety” yet the very minimal/mild response I said in the heat of threat of danger, she fired me for being unprofessional when my life was at risk. I am completely disgusted by this company’s response to a deadly threat against my person.

  149. Hi I went thru drive thru at one of the location just ordered 2 meals and a large fry. I got one sandwich and missing the chicken sandwich which my whopper I ordered with cheese but had no cheese. How do I get a refund?

  150. A receipt was refused to be given to me after they charged my credit card! Even if they would have wrote one out with transaction number and date on it…they refused! Said the receipt machine was broken!!!!! Location is 4 Warrensville Center Road, Bedford, Ohio 44146.

  151. I have a complaint about location #3439. Was told they couldn’t fulfill an order with a coupon.

  152. Nanticoke burger King is getting ridiculous as always ! I placed a $26 dollar order and they can’t even make sure everything I paid for gets put in the bag , considering I did purchase it ! Bad enough I had to sit there for a half hour because they can’t manage the store at night time ever! I asked for WELL DONE BACON ON MY SANDWICHS ALONG WITH ALL FRESH FOOD AND THEY COULDN’T EVEN DO THAT ITHER OR PUT THE PROPER AMOUNT OF BACON ON THE SANDWICH THE WAY ITS SOPOSE TO BE AND THEN I CALL BECAUSE IM MISSING FOOD AND I WASNT EVEN DONE TALKING AND THIS IGNORANT GUY HANGS UP ON ME SO NOW I HAVE ICE COLD FOOD AND HAD TO DRIVE BACK BECAUSE THEY CANT EVER GET MY ORDER RIGHT THIS IS WHY I DONT GO TO NANTICOKE BURGER KING ! THIS PLACE IS A REAL JOKE!

  153. Burger King on Gordon Highway in Augusta Ga needs to be closed down until there is professional help and enough help to service the customer. We waited in the drive thru for 30 min only because we had given them our money. The customer service was horrible.

  154. Waynesboro store 14197. The new company that tiok over is changing receios to cut cost. They did the manager dirty . He had no writes up on any verbal communication of anything wrong. Then just go in and demote him and send to another store. Thank god he came to his senses and just quit. Did contact a lawyer for being discrimated against. It will be consider a fieceabe resignation. And will get unemployment benifits. . But the new gm Samantha and two of the other managers are using drugs. They all admited this to one of the employess there. Sam is rude to the customers. Staci one of the other manger is rude to customers. Check back on all the guest trac comments sam has many mention by name . And she is store manager material. So sad you allow a franchisee to run you goid name (Burger king ) in to the ground. Just wait and see. I have allredy told everyone i can about burger king in waynesboro.

  155. I am contacting you in regard to new preventative measure you can take to make sure your clients feel safe whilst they work out in your gyms.

    There is a new NASA-Based ActivePure Technology which rapidly eliminates 99.9% of Airborne SARS-CoV-2 Virus in FDA-Compliant Military Lab Tests.

    In layman’s terms it is an air filter unit you can plug into the wall which eliminates concentrated airborne SARS-CoV-2 virus in an enclosed setting in just 3 minutes.

    Testing of the ActivePure Technology was conducted by one of the world’s Top Biosafety facilities, the University of Texas Medical Branch, which primarily tests for the U.S. Military and the Center for Disease & Control.

    I believe this new technology would help your clients feel much safer having air they can trust!

    The Air Purifier looks like this & can eliminate all airborne viruses up to 3000 square feet, if you need a larger area covered simply plug an additional filters in.

    Establishments that are currently using this technology are advertising it at the front of house & receiving an excellent response from the general public.

    Please contact me via this email or by phone on (321) 999 xxxx, if you would like to discuss this further

  156. I have so many complaints about this one Burger King down the street from me. Is the Burger King on General Booth Boulevard and Dam Neck. First complaint they have the rudest employees that I’ve ever seen. Not just one all of them are rude to no end. Second complaint she’s going to stop selling the caramel frappe then you need to take it off the menu. I will never go to that Burger King ever again. Dirty, trashy, and so disgusting.

  157. Waited 12 min for my food. Because a car infront of me was chit-chating with another group of young kids. After 12 min was finally my turn. I asked the girl on the window why did it take so long and she said because they were ordering food. 2 -3 employees gave them handshake through the window and even took a empty plastic bottle to trow away! When I asked where the Manager is the girl told me that’s her. Named Paola.
    Where is the safety (Covid 19).. Burger king at
    9201 South Dixie Highway

  158. I had a sandwich thrown at me by a manager who would not give me his name or receipt it hit my car caused me to hit curb , corporate is not doing anything about it I need to talk to someone above corporate.I am shocked by the behavior of manager and how corporate had handled this
    Please give me a call 214-334-xxxx

    1. The contact number is a joke! They are out of the country .I called the corporate 866-394-2493 goes nowhere! All they do is send the complaints back to the store you are complaining about.If they want to call back they will if not oh well! We will never go back there again…

  159. I want to file a compliant on the manager at 4241 Augusta road Garden city 31408 on the block manger at this store she very rude towards us the people’s that come and buy foods every day, plus the hiring manager has a boyfriend which she let him get free food every day when he and his friend come in here every day, the hiring manager sit here and talk about people’s behind they back as well people’s do not deserve to be treated like a anmial and that is wrong it ya do not act towards her miss treating other wrong then I will take my own actions by filing a lawsuit against Burger King store, I think ya need to write her up or or suspended her or fire her, something need to be done with this manger at this store, all manger pose to be treated right not like a dog, she might need to be fire this is not the first time I file a compliant on her at this store, now If your do not do your job my attorney will make sure he that she never worked at any Burger King ever again, my name is Antoine Frazier and my number is 531-389-xxxx and email is frazierantxxxxxx @gmail.com

  160. Hi my name is Roshell Loadholt I’m contacting you concerning an issue I’m having obtaining my w-2 tax form from 2019 I have contacted the store and I’ve also contacted the Atlanta office as well I’ve left my contact information with the receptionist several times I haven’t received nor been contacted concerning the matter if there’s any way that someone can help me resolve this matter or I will have to contact the IRS concerning this

  161. I work for your company Burger King and it’s in Parker,Az an the general manager still has not put me on your payroll or gave me a clock in number. I want this job and I have contacted my district manager an informed him of how the general manager is treating me also I have worked double shifts and I was jumped last week an my right eye was swollen shut an still went in an took the general manager talking with other employees about me, I was only payed $60 for working three days under the table since she didn’t have me on payroll an it’s very bad when I’m owed total of $750.00 for the hours an days I worked an covered shifts I did please call me at 928-662-xxxx my name is Christina Blankenship I’m looking for someone who’s in corporate office the head bosses so I can get paid what I’m owed an I still want my job, I even had to drive to another store to get large cups for my store

  162. I have made numerous complaints about a manager at your restaurant at Lewisville Tx on Valley Ridge rd where a manager thru a sandwich that I was trying g to return and refused to give me his name or give me a receipt nothing had been Adobe about it , I need some one to please get ahold of me .

  163. Hi my name is Jalona ferguson I worked at Burger King on state road 16 in St.augustine fl, I have never received my w2 through mail I was contacting to see if I would be able to get another copy but sent to my parents

  164. Hi my name is Jalona ferguson I worked at Burger King on state road 16 in St.augustine fl, I have never received my w2 through mail I was contacting to see if I would be able to get another copy but sent to my parents house at 925 South orange st in st.augustine go

  165. Good morning. My husband and I are retired and live in Rhode Island. My husband is being treated for lung cancer. After a recent chemo treatment, he wanted a Whopper, so we drove to the nearby BK. We ordered him a whopper. The gal asked if he wanted cheese, he said yes; she then asked did he want bacon, he said yes. He then said he wanted a medium fries and a coke. We drove up to the window and they said it would be $13.70. I was stunned that it cost over $13!! I guess we are not used to paying Applebee’s prices for fast food. We can get Subway for the 2 of us, with chips for less than one lunch at BK. I’ve been with my grandchildren many times over the years and never spent that much on one fast food meal. I guess we will be eating elsewhere. This is beyond a retiree pension.

  166. I went to Burger King store 8744 at 3:37 and I ordered chicken fries two junior whoppers and my whoppers were cold they were not hot they were barely even warm I want to contact the office instead of complaining to the store because they don’t normally take care of it nicely the girl at the drive-through was rude I was upset Because I got a half hour drive home and I really want something to eat hot fast food should not be cold fast food thank you…

  167. The manager at Burger King on hwy 14 in lake Charles was very rude to my 16 year old son and said he looked lazy

  168. Manager was very rude to me cause I told them they gave me the wrong sandwich. Just kept yelling at me about what I ordered and as I was trying to tell her she kept cutting me off. I said something to one of her employees and he told me she’s like that with other customers. I told him that’s not how you talk to your customers and he apologized. She obviously shouldn’t be manager now work with the public. This was the Burger King in Pembroke mass. On church St

  169. Store # 15705 ; 1830 east Main Street.
    On date 02/26/2021 at 10:19pm drive thru ordered food, the cashier was out side with her boy friend probably in silver Honda Accord 2004 shape, she was out side took my order while on hanging in parking lot. When time to pay she forgot my order bcz she did not added on computer she took order verbally.
    Well I repeated again and paid money, unfortunately I got cold food. And hard strip French fries. I ended up throwing my food in trash. I wasted my money and time. Now I wana ask you did she get paid for visiting her boyfriend?
    That was my last trip to Burger King.
    Do I deserve cold food when I paid for it?
    She is ruining customer service
    Who will go back after this service

  170. I visit burger king 540 n Belair rd Evans GA. on 2/25/21. they charge my card for $8,74. my card receipt showed that it was taken from my card. they said it didn’t go through and wanted me to pay again. I showed them my phone that showed it was taken out but they refuse to give me my order. I need a refund sent back to me. i have a copy of my credit card receipt.

  171. Had a bad experience at the Burger King on university blvd. Manager has a nasty attitude and I will never spend a dime in another Burger King ever !

  172. In your flyers Coupons for hamburgers you do not have one for the impossible burger for Burger King and here it is a lint! Bad call on y’all! So disappointed!

  173. I have not received my W2. Can you please email a copy to lynnmxxxx @gmail.com she is my tax preparer

  174. I have decided to stop going to any burger kings store in the Los Angeles area. The food is not cooked fresh the cook it a micro wave it. You can tell because the bun is hot to the touch. On my last complaint then they started just micro waving the meat. I loved the DK chicken sandwich but it tastes like rubber when it is cooked and then reheated it in the micro wave. The Habit cooks all their food to order and I do not mind the wait. good bye forever!

  175. I would like to know where my w2 is I need to do my taxes and am waiting. On just this one my address is xxxx willowwood kingsland Texas 78639

  176. Wendys would like to thank you for your previous customers that are coming to their resturants!!!!!!!
    I stopped at BK store #25550 drive thru and placed order, no problem ordering, after a wait of 30 minutes after I finally started timing the wait time. I finally got order. Ask why so long, manager said they were short staffed (only manager and two employees there) This was 6:15pm.
    This is not the first time this has happened, twice before.
    wendy’s thanks you in advance for the new customers.

  177. The black app is broken and useless. But management said they have no way to resolve or take complaints. Bk is useless….I’ll escalate as much as possible

  178. I just visited a Burger King. In Huntington. And I am very concerned about my experience plz email me if you want the why. I don’t want what I saw blasted all over social media but I do believe safety education is poss needed. Thank you. I didn’t get what I ordered. But didn’t really matter anyway. Thanks again

  179. I was at your 1010 merritt blv inbaltimore md the whooper has a bite out of the burger under the roll I am very upset about this I went back to the store they said that no one would do that the manager would not even look at the burger she said it was the tongs did it if my husband get sick from this I will get a lawyer this is unacceptable

  180. Just had a double chicken sandwich plus fries coupon special at the Burger King on Newtown Rd in Virginia Beach, VA. It was excellent……the chicken sandwiches were great and the fries, by far, the BEST fries I’ve EVER had at fast food (EASILY!!). The service was fast, friendly, and courteous, Honestly, I was very impressed. Thanks!!

  181. We love Burger King and have been eating there for many years, but the Burger King is leaving our city (Vermilion Ohio) as their lease is up on the building that they now occupy, are they going to stay in Vermilion?

  182. My granddaughter and I love Burger King and go often. My favorite is the Whopper. If I EVER see one covered in mold in an ad I will not be able to erase that picture from my mind and don’t know how I could ever eat one again. What on earth are you tinking?

    1. My husband and adopted daughter did not receive there checks from burger king on 4th street

  183. I worked at the burger king in Titusville pa last year. I was wondering just how I get my w-2 form?

  184. I have an issue i need to discuss with the customer service department. I am going to send you an official letter by mail. I would suggest, however, that you publish an official customer support email address that customers can email for correspondence.

    1. Burger King has built a new store a few years ago in Dayton Ohio on Edwin C Moses and it’s on my way to work and I have stopped there several days in a row to order breakfast and to be turned away by no food of not enough staff. I had spoken with the store manager and she said that she had been thrown into a manager position without training. This store needs help if not help it needs to be shut down due to lack of help from the one that’s over the store.

      1. My husband and I have six kids like to go to Burger King after 6 p.m. and we are unable to purchase the frosties at this time because they clean the machine turn it down shut it down and unable to purchase Frosty so I need to go from Burger King to McDonald’s for dessert for my children and I find it very inconvenient an inconvenience I would appreciate it if somebody could do something about this thanks for your time

  185. It would be great if the company could answer their messages on Facebook. I tried Twitter also but did not get a reply. I suppose I will have to do it the old fashioned way and contact the corporate office phone number.

  186. Is it Burger Kings policy that ALL stores serve decaf coffee???? Many of us have health reasons that we can’t have caffeine.

    1. Burger King has built a new store a few years ago in Dayton Ohio on Edwin C Moses and it’s on my way to work and I have stopped there several days in a row to order breakfast and to be turned away by no food of not enough staff. I had spoken with the store manager and she said that she had been thrown into a manager position without training. This store needs help if not help it needs to be shut down due to lack of help from the one that’s over the store.

    2. I am at the Burger King at the transit in Charlotte North Carolina and I have purchased two meals for $20 I’ve asked for my table to be cleaned and I was refused they did come and clean the table after we sat somewhere else and began eating our meal I would like to put in a complaint at this particular location my number is 704-315-xxxx

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