Comments on: Capital One Headquarters

By: Scotty Lee Rutkowski

Scotty Lee Rutkowski — Sat, 08 Oct 2022 18:08:54 +0000

i need to talk to capital one credit card owners about capital one credit card identity thefts capital one credit card account someone open a capital one credit card account in 2017 and 2021. identity thefts Department employees told me on the phone that My capital one credit card account was identity thefts account back in 2018 and 2021 And capital one credit card employee’s send me a refund check from capital one credit card because they told me on the phone back in 2018 2021so. I don’t understand why you are tell me now because capital one credit card account employees told me back in 2018. And 2021 it Didn’t make sense to me because ever no that capital one credit card told me lots of times I don’t understand what your saying to me because you give me a refund check from capital one credit card account.

By: Sheri Borders

Sheri Borders — Fri, 23 Sep 2022 20:57:18 +0000

im having trouble getting my available credit every since i started using 360 banking. Do i really have to close that account abcs go back to my old bank so that capital one credit will accept payment accordingly? I really don’t understand why you dark people into using 360 banking when you wont even trust it!!

By: Janice Moon

Janice Moon — Fri, 26 Aug 2022 17:43:04 +0000

I don’t have a cell phone, just a tablet with a sim card. I am unable to access my account online. I think my previous acct is locked and affecting my new checking acct. If you can’t help me get online without a cell phone, I have no branch office near me. I will have to close the acct. If you cannot figure out why I can’t get online please close out the checking acct. Thank you, Janice Moon

By: Fatma Cavkeli

Fatma Cavkeli — Mon, 22 Aug 2022 20:40:28 +0000

They are very poor at handling customer fraud cases. Recently July 20th it finally happened to me. and they charged me 25+interest because the payment I made through my 360 checking was frozen. And now they refused to send me a new card, and try and fix every mistake they made. I’m speechless. Because I had such great experience with COB in the past. I’m scared to get a late payment on my Credit report, for their mistake. Please help me! 757-774-xxxx, 757-926-xxxx

By: ANTHONY L. SUMMERS

ANTHONY L. SUMMERS — Sat, 20 Aug 2022 21:34:51 +0000

I AM A CREDIT CARD HOLDER AND I WOULD LIKE TO GET EITHER MR. FAIRBANKS OR CORPORATE HEADQUARTERS FAX NUMBER.

By: Cathleen Fenton

Cathleen Fenton — Thu, 11 Aug 2022 21:41:50 +0000

My problem is my Quicksilver Card is restricted due to ID. I have sent more than enough proof of my ID, plus have been making payments etc. This ID ridiculous

By: MAUREEN LESKY

MAUREEN LESKY — Tue, 09 Aug 2022 17:11:07 +0000

I tried emailing to this addr: it came back as undeliverable: capitalone @notification.capitalone.com. I’m trying to email some docs re. my dispute, case#22080521226xxxx. I tried using your secure upload feature. Got an err msg, and it didn’t go thru. WHAT THE HECK IS GOING ON?

By: Kenneth Durhal

Kenneth Durhal — Tue, 09 Aug 2022 15:26:40 +0000

I ask to change my due date on the two card’s that I have to the third week of the month. I was told that they could not do that. I also asked to get two late payment removed from my credit accounts and was also told that couldn’t happen I have been a customer for years and I am so disappointed with your ability to work with me to make the changes I need to keep you as my primary card that I will make a change in how I deal with your company. Thanks for not helping me.

By: Amy Becker

Amy Becker — Tue, 02 Aug 2022 13:37:02 +0000

there is no way to report lost credit card all you get is phone trees and prerecorded balance info. if youve lost your credit card you might not have the number memorized. It has taken me 48 hours to do this. very inefficient and if my credit card was stolen you would have a lot of charges to suck up. Target organization was much easier to deal with at least I could talk to .at least they spoke understandable english I’m just wondering why I should continue to do business with a walmart card. This is ridiculous

By: Alberta Gordon

Alberta Gordon — Fri, 29 Jul 2022 20:56:41 +0000

Good afternoon, I called in to Capitol One customer service and spoke with an agent regarding an issue to the point that closed my account with remaining balance of 9.00 and I am wanting just a little more confirmation as to why there could not have been an additional option offered to me before canceling my account. The manager in which I spoke with did not really want to assist me or answer my questions and she more or less told me I could call back for a different agent/Manager but kept repeating a automated and generic answer to my questions and inquiries regarding overall protocol