Coach, Inc. Headquarters

Coach, Inc. Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Coach, Inc. Headquarters.

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Coach, Inc. Headquarters Phone Number and Contacts.

Company Website
Corporate Address
516 W. 34th St.
New York, NY
Company Contact
Lew Frankfort
Chairman, CEO
Phone Number
(212) 594-1850
Fax Number
(212) 594-1682
Employee Count
Twitter IDs

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6 thoughts to “Coach, Inc. Headquarters”

  1. I purchased a purse in Sacramento, and the cost was over $500,00. within 2 months the edges of the handles become frayed and a piece of leather like a shoe string came off of both handles. I was unable to deal with a repair due to the nature of my personal life. I took the purse back to the store from where it was purchased, and was told that there was only a sixth month warranty which had then expired. I believe that this defect was the problem of Coach and not something we did to warrant this defect. I cannot believe that a $500 purse should not come apart and I resent having if so, not within a reasonable amount of time. This incident is not a case of reasonable wear and tear. The problem is yours to correct. My wife now will not use the purse, and it is stored in her closet not to be used again. I bought the purse for her with good intentions, and her opinion of Coach has pretty much disappeared. The repair probably would not cost more than $50.00 which I can afford. The problem is that the my wife has such a poor idea of Coach products now. That Coach purse was admired by people we know as well as other women while we were out and about. My wife has now refused to use it, it has bad memories, and I am unsure if my effort to have it repaired will set well with her. It was a gift by me for her, and I have to resist negativity even though I make the repair on my own. This complaint has to be corrected by Coach and not by my means, as the principal of the issue is…you correct the problem or the wife will continue to have ill feelings for any and all future purchases from Coach. I am asking for you to correct this purse problem or the issue continues to be a negative dark cloud for Coach future purchases,

    If I could get away with the repairs on my own, I would do it; however, my wife will not accept nor allow it.

    Would you please respond.

  2. This used to be a good company, until you have a problem. Then you find out that it is really hard to get through to a customer service representative, especially out of normal office hours, which is the only time I am available.

  3. I am trying to contact to apply for a job. Do you have a jobs and careers phone number, or can I submit my job application online?

  4. I received ba package that supposed to have two pairs of shoes but there was only one and I’m getting no cooperation, practically accused of lying

  5. THE WORST SERVICE online, on th ephone and the actual store location in Costa Mesa California.
    I ordered $1900 worth opf items, got cancelled, then I ordered it again, cancelled again, called customer service they took the order and payment, then cancelled. Then I call the store in Costa Mesa, they have no clue they are living on Earth. WOW Coach, who is operating this business?

  6. I ordered a bag and a wallet. Got the bag, waited for the wallet. UPS said that package was pending. Made a claim with UPS and it was approved. Called them for a refund, I was told 24-48 hours by one agent. Called back couple days later told by another agent refunds take 10-12 working days. 15 days later, still no refund, called back was told that a supervisor was going to call me. Left my number. Didn’t get any call from the supervisor, called back, was told the agent took the wrong phone number. was told my case was JUST created, 2 months later and STILL no refund. Never shopping online or in the store ever again.

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