Discount Tire Inc Headquarters
Discount Tire Inc Headquarters Contacts.
Corporate office address, contact information and phone numbers for the Discount Tire Inc Headquarters.
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Discount Tire Inc Headquarters Phone Number and Address.
- Corporate Address
- 20225 N Scottsdale Rd
- Scottsdale, AZ
- 85255-6456
- County
- Maricopa
- Company Contact
- Gary Van Brunt
- Position
- CEO
- Phone Number
- (480) 606-6000
- Fax Number
- (480) 606-4401
- Yearly Revenue
- $1,320,000,000
- Employee Count
- 10,000
- Sic Directory Code
- 5531
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I ordered a set of wheels and tires early this week from your store in Des Moines, IA (Merle Hay RD) and paid a bit more due to being told I would have them by the end of this week (TODAY). I spoke with one of your employees Tuesday who informed me my products were ready to be picked up, I asked him to please check to make sure because I had just ordered them in the store the day before. he assured me that they were ready. I drove to the store the next day to find the 2 tires were in, but not the rims! After some soul searching on their part, they discovered the rims had just gotten there. Fine, no big deal Ill be back in a couple hours. So the store calls again a few hours later to tell me again, my stuff is ready to go. I go to the shop and while taking them out to my truck I notice my tires are mounted on the wrong rims!!! Again, after looking at the order it is decided the wrong rims were ordered. Mind you, I had a screen shot of the rims, tires and all part numbers which I showed to the person doing the order and the correct rims were on his computer monitor at the time!! I explained i was committed to having my car at a show this coming Monday, the 18th and i need those tires and wheels or i would go elsewhere. Your employee called the warehouse and set up for the wheels to be shipped overnight Thursday to receive them today and assured me they would be ready to go. I waited until 2pm for a call, no call. I called the store and found out the store closed at noon today!!?!?!?! THAT WOULD HAVE BEEN NICE TO LET ME KNOW….. DON’T YOU THINK??? Is this how your business is conducted on a normal basis?? now, I am stuck. I would like some remedy on this matter or i will cancel the card I got for future purchases and never buy anything here again. Handled completely unprofessionally in my opinion. Like to hear this in person, I urge you to call me. Joe Galvan
I would like to know if I can speak to a customer representative in person if I drive to your corporate office headquarters in office hours. I live nearby.