Dominos Pizza Headquarters

Domino’s Pizza, Inc. Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Domino’s Pizza, Inc. Headquarters.

Write a review or read complaints from other customers.

Domino’s Pizza is the largest pizza seller worldwide in sales.

Domino’s Pizza, Inc. Headquarters Phone Number and Contacts.

Company Website
http://www.dominos.com
Corporate Address
30 Frank Lloyd Wright Dr.
Ann Arbor, MI
48106
Company Contact
Mr Richard Allison
Position
President CEO and Director
Phone Number
(734) 930-3030
Employee Count
10,000
Twitter IDs
@dominos, @dominos_uk

Dominos Email – Dominos CEO Email Address:

Mr Richard Allison
CEO
Dominos Ceo Email (US)[email protected]
Dominos Corporate Phone Number734 930 3030
Dominos Corporate Websitehttps://www.dominos.com
Dominos CIK Number0001286681

Dominos UK CEO Email.

Dominos UK CEO: Dominic Paul

Dominos UK CEO Email Address: Dominic.Paul.dominos.co.uk

Dominos UK Corporate Phone Number: 01908580604

What is Dominos’s Corporate Office Phone Number?

Dominos’s Headquarters phone number is: 1-734-930-3030.

 

What is Dominos’ Customer Service Phone Number?

Dominos’s Customer Support phone number is: 1-734-930-3030.

Domino’s Gift Card phone number is: 1-877-250-2278.

What is Dominos’ Headquarters Address?

Dominos’s Corporate Office Mail Address is:

Domino’s Pizza LLC
30 Frank Lloyd Wright Drive
Ann Arbor, Michigan, 48106-0997
United States

 

How do I Contact Dominos Customer Support?

Call the numbers listed above or contact Dominos via:

Dominos’s Email Address is: [email protected] Alternatively,  use the Dominos Feedback Email Form to ask a question.

Dominos’s Contact Us page can be found here.

 

Contact Domino’s on Social Media:

Dominos on Twitter: @Dominos

Dominos on Facebook: www.facebook.com/dominos

Dominos Headquarters Executive Team.

Dominos’s management team consists of:

J. Patrick Doyle
CEO, President

Dave Brandon
Chairperson

Richard E. Allison
President, Domino’s International

Troy A. Ellis
Executive vice president, Supply Chain

Stanley J. Gage
Executive vice president, Team Usa

Joe Jordan
Executive vice president, International

Scott R. Hinshaw
Executive vice president, Franchise Operations, Development

Jeffrey D. Lawrence
Executive vice president, CFO

Timothy P. McIntyre
Executive vice president, Communications, Legislative Affairs, Investor Relations

Kevin S. Morris
Executive vice president, General counsel

J. Kevin Vasconi
Executive vice president, Chief information officer

Russell J. Weiner
President, Domino’s Usa

Judy L. Werthauser
Executive vice president, Chief people officer

 

Domino’s Pizza Board of Directors.

J. Doyle
President, CEO & Director

David Brandon
Chairman of the Board
Toys “R” Us, Inc.

Andrew Balson
Member of the Board of Directors
Cove Hill Partners, L.P.

Diana Cantor CPA
Member of the Board of Directors
Alternative Investment Management, LLC

James Goldman
Member of the Board of Directors
Domino’s Pizza, Inc.

Richard Federico
Member of the Board of Directors
Pei Wei Asian Diner, Inc.

C. Andrew Ballard
Member of the Board of Directors
Wiser Solutions, Inc.

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

Please add your review or complaint below.

REVIEWS – Rate This Company with 1 to 5 Stars.

How do you rate your experience with this company?
[Total: 39 Average: 1.7]

651 thoughts to “Dominos Pizza Headquarters”

  1. Hello,

    I wanted to say that I’m a huge fan of your company.
    I’ve been a long-time customer, can’t imagine going anywhere else for pizza. I know a lot of folks probably mail you to complain, and it can be tough responding to those. I thought I’d add a little sunshine.

    You’re doing great work, it’s appreciated in our house and I want to say thanks.

    Because I’m such a fan, I thought that maybe you can help me tell and show others of your goodness.

    My family is having our annual family reunion soon and I would like to know if you could provide me with promotional items, samples or coupons that I may share with my family members, that they may see what I already know and appreciate about your company. Any items that you can send me will be greatly appreciated.

    Thanking you in advance,
    Sheryl Hardeman

    1. Hope everything is well when and If you read this email
      I am not the type of person to complain to Corp but I think your office should focus on this specific store in Miami Fl 1105 nw 22ave. Closing hours are at 1am Any time you call them after 9pm their system is down ( Coincidentally) every time. The customer can not place an order over the phone they must show up in person or must place the order online. There are still customers worldwide that are not internet friendly and very old fashion and like quality customer service and assuring they are getting what they asked for. With this being said I thank you guy’s for your service.

  2. How do I contact you by email or live chat? I have tried the Headquarters phone number but I am unable to get through to a real live person in the weekend.

    1. I have been calling the dominoes in Green Cove for the last hour they pick up and they are hanger up no one is answering the phone or anything they keep putting on the music and then hang up and call again do the same thing they’ll pick up you can hear somebody pick it up but they don’t answer then they just hanging the phone up this is sad they need to do better

  3. Hi! I’m a long time customer of Dominos pizza, on this very day Jan 5, 2020 and at this time 11:00a.m. I ordered 3 pizza’s and 1 of them was not right. I’ve called ASAP to get it corrected but waited for hours so I decided to call back they put me on hold and I called back the same thing happened they put on hold. I’m so done with the dominos on General Meyer in New Orleans (Algiers)

  4. please stop the commercial with the guy dancing in his underwear.it was cute the first 100 times I saw it but it doesn’t make me want to rush out and get a pizza. its been on at least 10 times in the last hour and a half.please STOP!

  5. store #1909 on 3/18/2020 @ 10:53 pm we ordered a medium pizza hamburger and onions pizza and a chicken and pineapple pizza along with garlic bread and one order on lava cakes our order was delivered to us at 12:42 am. the hamburger pizza was hard and burnt col, the chicken pizza was undercooked, bread was hard on the bottem. attemted to call the store no answer it was closed. Today 3/19/2020 attempted to call again was told no manger until 4pm. We support our restraunts durnng this trying time as we also except the best in our meals this meal was unexcuseable and non dearivalbe to my family. {Please take the time to see that a refund has been made to my account. phone on account 612 816 xxxx name on account Yarie Kahl. you can reach me at 612 434 9518 as I am the mother and the person that pays for the food thank you Jamie Kahl

  6. I had a friend in town who order dominoes to my house. We got cinnamon twist, boneless wings & stuffed cheesy bread. The first order of food that was brought to us was cheesy bread with jalapeño and bacon in it, the cinnamon twist didn’t have icing with them and the wings just didn’t show up. When we called for the wings they were nice, and sent the delivery driver back out with the wings and sauce for the twist. When they got here with the wings and I opened them, they Weren’t boneless. When she called back to get a refund at this point because every single item we ordered was wrong. He informed us we could take the half eaten food back to him, never get delivery to my house to insure they don’t screw it up. I’m confused why I can’t get delivery because they can’t simply do their jobs.

  7. I had a friend in town who order dominoes to my house. We got cinnamon twist, boneless wings & stuffed cheesy bread. The first order of food that was brought to us was cheesy bread with jalapeño and bacon in it, the cinnamon twist didn’t have icing with them and the wings just didn’t show up. When we called for the wings they were nice, and sent the delivery driver back out with the wings and sauce for the twist. When they got here with the wings and I opened them, they Weren’t boneless. When she called back to get a refund at this point because every single item we ordered was wrong. He informed us we could take the half eaten food back to him, never get delivery to my house to insure they don’t screw it up. I’m confused why I can’t get delivery because they can’t simply do their jobs.

  8. It’s a Third class I recommend to all people pls don’t eat dominions pizza it was waste of money the preparation of food is very poor Nd the taste are also poor I will request to Domino’s plz take a action of ur store he was not preparation of good food pls Nd I will take a legal action as soon as possible my contact number is 981504xxxx

  9. Every time I order dominos from the same location they always manage to screw my order up. I’ve been kind and have been buying from domino’s for years wasting my hard earned money on the garbage the workers have thrown in boxes and left at my doors. Last week I ordered from you all for the last and final time. The fact that the store I order from keeps getting my order wrong and then blocked me from delivery bc I put “y’all suck” on the pizza box was a huge mistake on their end. It was a message to them since they could not get anything wrong for YEARS STRAIGHT. Now other family members can’t order bc why blocked the delivery from them. And since the workers at the location I will share later can’t get this straightened out I will be contacting the ceo PERSONALLY and if I can not work out something with him then you guys will be used for every penny I spent on the trash I didn’t deserve. The workers are always rude. And there was a few times I placed an order right before 12am And the workers each night called less than a minute after placing the order making excuses on why they didn’t want to make my orders EVERYWORKER SHOULD BE FIRED AT THIS LOCATION
    6525 hiram douglassville hwy ste M, Douglassville, GA 30134

    Expect to see me in court, bc I dont lose money and not get what I paid for for the last several years.

  10. 23 sep dominos mai oder kiya tha abhi tak mera refund aya nahi hai oder no 05 at colaba plzz give me my refund my no 9930168964 plz Mr Richard allison

  11. I ordered a pizza for one of my students as a reward for a goal that was met. As the payment was placed as pending, the pizza was not delivered. I was not informed that the home owner denied the pizza. When calling the store I was informed that they called me, which did not happen. When the manager came on the line he preceded to tell me about the policy of the company. Usually, a manager would ask what problems a customer may come across. Unfortunately, he starts to say he wasn’t here for 2 days. No customer wants to here that sob story. What happened to the managers apologizing first and trying to figure out the story??? They informed me my money will be returned in 2 – 3 business days. That’s great, but I can say the customer service is quite disappointing in store 3137!!!

  12. Dear Dominos
    My wife had ordered pizza on your website. She put in our address and phone correctly. After waiting about 50 minutes the delivery driver called our house. The driver explained that she couldn’t find our address. After going back and forth with the driver we figured out that the store from Mastic NY had filled our order. Unfortunately we live in Medford NY. About 15 minutes away. We then called the Mastic NY store and spoke to Sharku who claimed to be the manager. The way that manager spoke to my daughter is unacceptable. He was rude, unhelpful and very unprofessional. I am shocked at the amount of profanity and rude comments that came out of his mouth. I hope that we are responded to about this and that satisfaction will be served. We also paid for the pizza online with a card which cannot be refunded for three business days . The manager of Mastic was unhelpful and offered no assistance to solve the problem. I look forward to hearing back from you with an explanation.

    Thank you
    Christopher Toledo

  13. why on tv you tell everyone that you can get a gluten free pie for 7.99. When i order they alway tell me that it 11.99. I order from 3 different stores and all charge 11.99. Say all tell me that no sell a gluten free pie for 7.99

  14. Hello my name is Michael Kirby and I’m attempting to obtain my employment history. I worked for domino’s pizza located in Stevensville Michigan.

  15. I have ordered from the same Domino’s since this location has ordered I have never been disrespected by a manager like I have the past two weekends I understand that there is new people at this location New managers as well but when we spend over $50 a week in food and we don’t get the right food and then the manager wants to be rude about it because it was not made properly and my boyfriend is allergic to onions and every time he orders it has onions in it I am very dissatisfied this is the Walnut Grove Georgia location I can be reached at 678396xxxx

  16. Your corrupt and shameless company has been selling my private information to other disreputable phone spammers. I spoke with my atty. He will take the case on contingency. It is illegal to sell my information without my consent. I’m gonna need $25,000 by next friday, or I can take it to court, and I will get at least ten times that amount. The website to turn off u selling my info is down conveniently. I azure you, I am not playing. I do know that I’ll never order from dominoes again since you illegally sold my private information without my consent. So 25,000 today, or please ignore me so we can go to court!!! EVERYONE DETESTS ROBOCALLS. Everyone has nothing but contempt for disreputable companies who sell our personal data to third parties WITHOUT our consent. I will give you 2 days before I tell my atty to start litigation against your corporation. I will win at least 250000. I demand that you never sell my information again. This directive is in writing. The meta data will show when you read it. The law is crystal clear about these matters. Selling private data without consent is a felonious federal crime. I will soon see your board of directors, the owner, and countless underlings hauled off to jail on the news. Do you think I am playing? Test your theory and get locked up! I will start my online, social media truth campaign tomorrow . I have irrefutable and immutable proof your corrupt corporation has been illegally selling private data from users without the customer”s consent….. I know domino’s hates litigation, being in the news etc. So if I get my check for 25000 by Friday next, all will be forgiven. If not, I will reveal this illegal practice on social media as well as the fbi and state and local authorities. I’m not mad atcha! But I will sue your company and get a huge settlement. I would consider 1 free pizza a week!!!!!
    Make a decision no later than monday, or I will move forward with litigation. My no. Is 435238xxxx.

  17. I am santhosha achari my employee code is 672416 Bangalore.i worked 6 years and I was left the the job August 30th 2020 for some personal problem. I need a emergency of money so I left the job.but still I didn’t get Reema salary and gratuity.

  18. Very unprofessional and sad behavior from Domino’s Pizza , Upohar Complex, Chak Garia, Kolkata. They have suddenly stopped taking orders and kept us waiting in front of the store for nearly 1 hour.

  19. Sir me from ludhiana i ordered pizza from ur 32sec dominos pizza branch today pizza was not cooked probly whn i called in your branch mangar talk with me vry rudly very disappointing with your stalf member the person doesn’t told his name but me having his conct num and i am giving you 97803xxxx please take action other wise i will file a complaint coz he abused me

  20. Dear sir  on 18th Oct. 2020 i orders pizza using zomato platform ..bcz in my area  domnioz not providing delivery … Restaurant take order and payment done by upi but I have not received my order .Many time I contact with zomato for refund but he don’t give any support .And also says dominoz are manage their own delivers . And also says dominoz people contact with you but more then 20 days completed but still not getting any response from dominos side. So I request you please solve my issue ,I hope you solve it on priority.
    Thanks
    For same please check below ordering details .

    Order no-  185889xxxx
    Ticket raised no. from zomato side
    Reference no – 16824xxxx

  21. On Nov 2,2020 I went in the Dominos on 1246 5th Street Mebane NC 27302 I had called in my order and they still made pizza wrong so they fix it While I was waiting a man came back and brought some wings back and said we didn’t order them no knowing that they were mines so when they finished with my pizza they gave me my order and found out they gave me the ones the man had carried out to his car and brought them back they were cold so l called and they said to bring them back but they know Ed that they were somebody else he to me ho call back in morning for managers call another number and talk to some one there never got call back so I turn over environmental health and will be talking to Lawyer about this issue unless we can come to a settlement about this issue because you got Covid-19 going on and it was contaminated with someone’s else germs he open them so you can reach out to me by phone or email about this matter 336675xxxx or bennettxxxx @gmsil.com

  22. I live in Statesboro Georgia where I was rudely hung up on and told that due to my last issue with the team that I don’t deserve to be treated with simple respect the employee on chandler road who’s name was Kevin . Stated that “whatever my issue last time was is the reason that receiving a burnt pizza was okay . I understand completely frustrations but however hanging up and being very rude isn’t professional and I will be following up with more management soon .

  23. I have been ordering from this company for years. I made an order September 1, 2020 at 1023 in Greenville Ms for a large taco pizza and an order of wings with a coupons my total was 20.96. I waited two hours on top of that they gave a puzza no wings and the pizza was wrong. So the young man said they would place my money back on my card. I been calling for 2 months now. I talk to different managers nothing has been done. I have been nothing but patience about this matter. I talk to the store manger Tuesday he said he would fixs it nothing done. I an very upset with this matter.

  24. I have been ordering from this company for years. I made an order September 1, 2020 at 1023 in Greenville Ms for a large taco pizza and an order of wings with a coupons my total was 20.96. I waited two hours on top of that they gave a puzza no wings and the pizza was wrong. So the young man said they would place my money back on my card. I been calling for 2 months now. I talk to different managers nothing has been done. I have been nothing but patience about this matter. I talk to the store manger Tuesday he said he would fixs it nothing done. I an very upset with this matter.

  25. My Dominos in Maitland, FL refuses to comply with the contactless pickup even though when I place my order online it says they do contactless pickup. They bring my pizza to the car but then make me sign a charge slip every time even though I gave all my info online. Please get them to comply with your national ads.

  26. We have never ordered Dominos before and never will again. Two hours later and two phone calls and a person on the other end of the phone that said “we are not taking any more orders” and hung up after we had placed the order and then called back spoke to a real person that said we will get your order to you when we get there. Called back again and canceled order and ordered from a pizza place that values their customers. This was the Dominis on Bethelvidw in Cumming GA. This is appalling. I can’t believe this is how you deal with your customers.

  27. Good evening

    I am sanket patel.. I have to do job in dominos store, ahmedabad since last 2 month.. I have to complain about manager of dominos store … How can i raise my voice agains manager ?? How can i complain against manavar of store ??

    Kindly guide me .

    Thank you…

  28. Good afternoon.
    I had placed a order for delivery on 12/7 and received a burnt pizza. I called local office and was sent a replacement pizza, it was even more burned since the first one. I had to call the local office again to speak to a manager.
    This has been the worst service I have received from this local store. This has not been the first time I have received burned food. This is actually about the 4th time this local store has delivered burnt pizza. Is the pizza not quality checked?
    How can your drivers send a burnt pizza twice?

  29. On Friday, Dec 11, 2020, at approximately 7pm, I ordered online from the location @ Briarcrest Center, 1498 Wilcrest, Houston, TX 77042. When my order arrived, it was a pizza that was burnt. The quality check was done by an employee, Nima. Upon looking at my order, I then drove to the location to spk with the store manager. He wanted to give me another pizza. Instead, I chose not to accept another pizza. I had the manager to remove the charge from my debit card. The total amount of my order was $17.84. I also paid $3.49 for delivery. I am a school teacher and was very disappointed to have to receive what I did to eat then have to drive to the location to get the issue resolved. I would like for someone to contact me regarding this issue. Signed…..Domino’s Nightmare.

  30. Morning. I felt compelled to contact you regarding your store on 10109 Lewis and Clark Blvd, St. Louis, MO 63136. The employees and the way the place is being run is simply unacceptable. My experience with ordering from this location was horrible. I ordered online and my food was never delivered. After waiting over an hour I called. I was told I can come pick it up or cancel due to the drivers leaving and no one was available to bring my food. I consulted with my significant other and while doing so I was hung up on. My significant other called back to speak with a manager. He didnt give me a chance to speak. He immediately started rambling. He stated the police was there 10 minutes ago and he was more concerned with his employees. He can have the pizza done in 20-30 minutes, which I can pick up, or give a refund. I asked were they going to contact customers to advise of the situation. He started rambling again. His tone was horrible. He accused me of yelling but my tone was the same throughout the whole call. He then said he couldnt give me a free pizza. I said, I never asked for anything free. I want to know how I can be accommodated. I asked for his name again, which I had done on several occasions while the conversation was going on. He kept talking over me and I couldn’t get a word in. After listening to him go on and on he finally told me his name was Mac. He said he would refund the money since I did mention I didnt want to pick the food up. I asked did he know who to refund since he never asked. He told me my name and order. Then hung up. I looked at the reviews for this particular store and they are terrible. This store needs new management, staff, structure, proper training, and I dont know what else, if anything will help. Its bad enough alot of nonsense is going on in the community. We dont need crappy food places that hire rude people that dont know to conduct themselves. It is unacceptable. When I go to other areas of business outside of North County people dont conduct themselves in the the way that the so called manager did of this Dominos. $22.00 dollars has been deducted out of my account. No food. He(MAC) told me it would take 3-5 business days for me to get a refund. I am outraged and wondering why nothing more has been done about this store, especially due to all the complaints about this store. All of this took place on 12/14/2020 around 9:00pm.

  31. Im not happy with the West Lebanon nh store 89 south main St..Very bad service a hour and half for delivery and then pizza was wreck wen got to my house . then had wait other hour and 20 minutes for a remake

  32. Demanding that every U.S. military General hears my story to perm. Ban Domino’s for delivering onto military establishments DUE TO DRUGS!!!!!!!!!!!!!!!!! Tampa Bay Inverness DEA and DOD been notified. THIS IS NOT A JOKE!

  33. Sir I have previously written to your office before and someone finally responded and called me, however
    they promised to get right back to me and that has not happened . As I said before . I called your customer
    care line at least six times and they keep saying someone from the safety team will be in contact with me and
    still we. Have received no call. My wife is in pain and I am tired of her being ignored by the Domino’s pizza
    corporation when one of your people caused this issue and the store acts like its a big joke well sorry to say
    but its no joke and we now have a $400 a month car note we would have never had why you may ask, well
    it’s simple our van your delivery driver totaled was paid off and very taken care of . Now I am very nicely asking
    can we please be treated with dignity and respect we deserve and not like a joke. Your franchises are hurting
    people and they don’t care as long as they sell Pizza well sir there are more things important in life then just Pizza
    Our year has been ruined by a man who was on the clock driving with one of your company Placards on the top
    of his vehicle in a very reckless manner and received citations and caused bodily injury and the store did nothing
    at all infact the manager lady who refused to give her name laughed . I don’t find the humor in any of this.. How can
    one of your franchises operate like this.
    Thank you
    T.Davis
    (678)468-xxxx

  34. Today again your team annoyed my family
    Due to lack of work, these people stop taking orders in advance of the time line.
    This has happened many times before.
    We know that we are all going through a big epidemic.
    That is why you are also compromising with time, but some employees are taking advantage of this thing, who like to take orders before time.
    store close time 7:30 but Did not take my order since 6:50 minutes.
    IG complex, amidhara socity,near T.V.S work shop, dumbhal surat -395010.

    One of the most satisfying costomar ever
    Rakesh kumar .

  35. Pizza is Terrible !!! Location on 15281 East Mississippi avenue Aurora co please stop the person that’s making the pizza there from making them it’s not right to pay almost 20 dollars for a pizza and get it made that way after not putting enough meat on the pizza I asked them to add beef and they did the meat was cold i had to put it in the oven to cook it again

  36. I would like to let you know i am displeased to say the least. I go to the same Dominos quite often. No orobkems until tonight. I used the order tracker and it said complete. Well when i went in it wasnt complete. I had to wait for around 10 minutes maybe. I order online to avoid waiting. Well i kept getting its next out and of course it wasnt. The young man behind the counter finally asked about it and the smart ass pizza maker said what was it? He was told ham spinach black olives. Then a pizza appeared from the oven and he pointed and said there it is ham spinach black olives. Like it was no big deal. I have pics of the pizza. Spinach all bunched up in the middle. Crust burnt on the edges and not even cut correctly!

  37. Today I purchased Pizza of Rs 565 order no302 from Saket PVR 2nd outlet in Market but quality very poor & they don’t give any bill also Lalit Pandey Mobile NO 880048xxxx

  38. Good day I live in Starke Florida and use Dominos at least once a week. There is new Management . I have honestly never ever been treated with such disrespect as I have there. I made an order a week ago it was delivered and it was the wrong pizza. I called was polite and the kid that answered the phone said well I don’t know what you want me to do we are backed up so I don’t know when it will be delivered and hung up. Today again I ordered I’ve now waited 3 hours I called asked where it was the girl answered it’s sitting her been sitting here 30 min we only have one driver. I said it’s been 3 hours her answer was ok what it you want……no one should be spoke to like that. I will not be ordering ever again.

  39. Your store in Cicero, Indiana has had multiple complaints filed with the health department for not protecting employees or customers from Covid. You need to put a stop to this unsafe practice now. Practice what you preach on your website and demand that they follow health department guidelines for Covid. I will never recommend this store nor will I do business with this store until this is remedied. Shame on leadership for allowing this to go on so long. Its terrible for those employees who are not being protected by their management.

  40. I wanted to file a formal complaint regarding a manager who refused to assist me and told two other employees that he will no longer be assisting me and not to call again.

  41. Domninos located in Hot springs Arkansas at 208 East Grand is absolutely the slowest pizza restaurant I ever encountered. It is located close to my home and the location is convenient but waiting for 90 minutes for a delivery or 45 minutes after you get to the store for carryout is ridiculous. I have had enough bad experiences with this store I now drive an extra 15 minutes away to get Pizza from another pizza place. Location doesn’t matter if the people and the experience absolutely suck.

  42. Zach at Pawnee and Seneca in Wichita, Kansas store who is your manager is in need of customer service skills. Please call as soon as possible this situation needs to be addressed right away. 3166550723

  43. I ordered a 12 inch thin crust pizza with steak,mushrooms,extra cheese and garlic. I was charged $20. $5 for delivery. I received the pizza not very hot, and with not much sauce on it and the toppings were very scarcely on the pizza. I’m disappointed and feel I was charged a lot of money for a crappy product.store 8375 Fallbrook Ca

  44. I live in Belleville Illinois. I ordered from the dominos store located on 4000 W Main Street in Belleville. I have had multiple issues with this store and tonight I’ve about had it. It’s been almost 3 hours since I ordered my food and nothing. I’ve called the store and got no response. I’m hungry and pregnant. My husband is hungry. This is getting insane.

  45. I ordered 3 of the 5.99 pizzas and 1 was burnt and another was supposed to be with extra pepperoni and was nowhere near extra. I have pictures I can send if need be. Thanks for your time

  46. your menu doesn’t show a description of toppings or a price. I WILL NEVER ORDER A PIZZA ONLINE. you need to have a phone number and a human being to take my order

  47. To whom this may concern,

    In our house we have “Dominos Friday” every week. I’m 8 months pregnant, we have a one year old, a 12 year old with terrible asthma and my husband who also has bad asthma. We have been quarantining since March 2020 and do not go to stores, in any public building and we don’t get to see family unless they have been quarantined for 14 days prior. To say the least, we have had to take this pandemic very seriously due to high risks to our family.

    Our outing of the week is going to Dominos every Friday in Rindge NH to get our pizza and have a pizza night. We do curbside pickup so we don’t have to go in and we have always had a great experience. The employee always comes out, waves, puts the food into the trunk and waves when done.

    This past Friday when we arrived, we sat outside waiting for our food for 10 minutes after the app had said it was ready 5 minutes prior to our arrival. As myself and my kids were waiting in the car, I watched the employees make pizza. I was very disappointed and disgusted by what I saw. As you can see in the two photos I have, two of your 4 employees working didn’t have masks on. The girl had the mask under her chin the entire time as she made the pizza on the left side of the kitchen. She was talking, making pizza, taking drinks, etc. Then there was a man walking around that side of the building talking to her, making boxes, putting orders together, etc. without a mask even on his face. I wanted to drive away as we are at such a high risk and that could be the situation that takes down someone in our household. On top of that, health code was clearly neglected and state mandates were ignored.

    On the right side of the building was a woman fully masked making food and a young man who was the one who brought our food out that was also fully masked the entire time. I’m praying that they were the ones who made our food.

    This is very disappointing and neglectful to the point where my husband and I have decided that after all of this time, we are discontinuing “Dominos Friday” in our house for our health and safety. I hope you handle this situation so that no one gets sick. This is a small community and it would be aweful to your lose business over two neglectful employees.

    Shannon

  48. I called every Diminno’s in my area and that is Westbrook Me. , Standish Me. And Windham and all refuse to deliver to my home at 5 Goodall Road, Gorham, Me. I am a 100% disabled Veteran and I am on oxygen 24/7. I cannot believe this they have delivered here before. It appears when there busy they do not want make the run here. Standish is 4 miles Windham is 7miles Westbrook 8 miles

  49. Yesterday i stopped by your store in cliffside n j and order a pie while i waited i noticed the young man wasn’t wearing his mask or gloves when i spoke to the manger she state it wasn’t required so i walked out and tossed the pie in the trash i won’t ever go back to the store very disappointed

  50. I need some help with an order. I have emailed and emailed and no one hs helped me!! The case ID # 4868xxx

  51. We gotta large pizza at domino’s on 1/25/21 and it was so greasy and we really like domino’s but this pizza was so greasy it made my husband a little sick I think we should be able to get a free one that isn’t so greasy thank you

  52. You guys are terrible, I ordered a family meal got the wrong soda and only one dipping sauce for the cinnasnacks and no marinara for my breadstick bites, what kind of pizza place doesn’t offer marinara with their breadsticks? Richard Allison you need to be re-educated on how to operate a business and provide the best customer service you possibly can.

  53. Hi,
    I just picked up a pizza from your #6593 location at Oltorf and South Congress. The cashier Server #7857 said the credit card machine wasn’t working and typed my card number in. Then checked the CVV number on the back. Is this common practice? I don’t recall anyone doing this before. I hope your credit card machine will be fixed soon. Thank you.

  54. Yeah I just moved to my home in Midwest City Oklahoma and when I called your Domino’s store located at Douglas and Northeast 23rd Street here in Midwest City They took my order and then turned around and called me right back by 10 minutes later and told me that they cannot deliver to my house because they’ve had problems with their drivers coming here and being robbed I live in a house So what’s the problem why am I not able to order pizza from Dominos And if this is not true Then the manager working tonight was Brandy And I’m very upset that I’m not able to order pizza and have it delivered to my house Which is located at 809 Rolling Meadows Boulevard Midwest City Oklahoma I’m very upset about this I’m going to go hungry tonight because of this So please return Something explaining what the problem is Thank you

  55. Arrived to pick up my order at the Morehead City NC Domino’s last night and the cook wasn’t wearing a face covering. Her overall hygiene was very unappealing too. Threw my food in the trash rather than risk my family getting covid19. My son and I were starving and mad. Seems like Domino’s being a large corporation would be a safe place to buy food from during the pandemic.

  56. order pizza from this store frequently… hot pizza most of the time….i would say 70% of the time…this time when we use our free pizza it is cold, no picking up a slice…no, three pieces stick together…have to go to the microwave to soften up the cheese….not my favorite thing for a pizza….oh well

  57. I am extremely upset with the the service my daughter and grandchildren got this evening from “Ashley” the general manager at store 5055 in Fort Myers Fl. (239-334-3800) My daughter has been ordering pizza to be delivered to her home for almost a year from this store and out of no where she is told 30 mins. or more after she called in her order to be delivered “Ashley” (general manager at store 5055) calls her and says they do not deliver to that address. My daughter has ordered food and HAS had it delivered at least 10-15 times from this store. “Ashley”, the general manger even admitted that they have delivered to my daughter’s home before. My grandchildren (2,7 and 10 years old) were waiting to eat dinner (Dominos) for over 30 mins. just to be told this store will not deliver it. Mind you this store is less then 6 mins away from my daughter’s home. My daughter lives downtown so it is not even a rural location. When i called to question why or what compensation could be made I was told “I don’t know what you want me to do” and got hung up on by “Ashley”, the general manager! This is not the kind of customer service I expect to get from ANY company. I am so disappointed as well as heartbroken for my daughter and grandkids! I feel this general manager needs to be terminated before she continues to shame the name of Dominos any further.

  58. I ordered $42 dollars worth of food from 2660 South 5th Street Springfield Illinois at 6:13pm on the app. (Like we do twice a week) I called the store at 7:16pm and asked where my order was because it was in quality check since 6:43pm. Jesse (the store manager) who wouldn’t give me his last name said he only had a couple drivers because of the snow. Which is fine. I asked if the food would still be hot because it normally gets here within 30 minutes of myself or my husband ordering and he got rude. I said I don’t want to pay for cold food. He said that was 100% ok and just tell the driving when he got there if it was cold. I said okay ty and hung up. I then called two more times no answer. I had my husband call, no answer. I called again at 8:44. Jesse answered. He said they canceled my order because I said I didn’t want to pay for cold food. He put me on “hold” three times. But he didn’t realize I could still hear them each time. I do not like being called a bitch 15 times or being cussed out because I said I didn’t want to pay for cold food on “hold” when we order $50 dollars of food twice a week.

  59. I wish to Compliment Dominos for your commercial with Hamlin the race car driver and the little girl that states…i love your pajamas. Very clever, always brings me to a laugh and one of the best commercials on TV .

  60. I’m very disappointed at the dominoes in moses lake wa. I was giving horrible service as well as nasty food. Tried to call loction site and was giving the run around. Never in all my years with dominoes has this happened . I tried to take food back and get my money and was still treated like crap. Dominoes ripped me off

  61. All,
    Your advertising depiction of a Caucasian female in a successful relationship with a negro man is a false view of the reality of these relationships. In reality, these relationships fail 97 percent of the time and they usually leave the Caucasian woman and the mixed-race children that she bore in a below poverty state, looking forward to a life of misery. Black on black relationships occur 85 percent of the time in black culture. Why wouldn’t you be promoting that? Has the past seventy years of whites on television made the black community more affectionate to the white community? No? Then why would anyone think that inundating whites with blacks on television, would make whites more fond of blacks? Unless of course, your motive is not to create racial harmony but to incite a race war. Why anyone would consider this acceptable is difficult to understand. Why anyone would promote this is incomprehensible. Because you support ideals that are untrue and promote human misery. I have to believe that your products are probably also completely mis represented and full of false claims. Rest assured that I, my family and my friends will not purchase any of your products and that I will promote others to avoid them as well.

  62. To who it may concern, I Nakia McCaskill order take out for my kids in these terrible times( just a little treat) And, when I say it was barely edible…I mean just that. I spoke with the store manager by the name of Nick. Who was very rude n don’t understand to a certain limit that the customer is always right( I learned that in H.S) . Anyway today around 2:15pm the Anna the A.M was very professional n handled my problem easily. She honored all what u guys stand by. $30 these days goes a long way for my family. I feel much better. I don’t feel I was robbed. Someone really need to speak with that guy Nick and teach him more about customer service. Sincerely your N. McCaskill…..Continue to stay safeness bless🙏🏽

  63. Local store in Marshall creek pa
    Is a dangerous place
    Employees rude
    Got death threats from employees

    Local rep. Offer me a pizza.

    Could have been kill by this group of criminals

    Trying to cover up. For a pizza

    State DA office will be contacted

    Go think it was recorded by a you tube. Person

  64. Your store in Kennett Missouri is ridiculous. 20 minutes after I placed an online order I received a call that they would not be making any more deliveries tonight. I asked if they would cancel my order and they said I could come get it. I ask how soon would that be and they said an hour and a half. I asked if I would get a refund and they said in 24 to 48 hours. I don’t know if they need more help or what the problem is but this is no way to operate a business. It is the second time I’ve had a big problem there. Once before it took them two hours to deliver.

  65. To whom it may concern,

    Thank you for taking the time to read this email. My name is Thomas John Morley. I am a former employee of Domino’s having worked at the Broomfield, Colorado location from 2009 to 2014. I enjoyed the job very much and I am currently looking to rejoin the company in Spokane, Washington. I had my interview this morning and just wanted to briefly address the current uniform policy.

    I have a strong belief that the current uniform policy at Domino’s is extremely outdated. I recognize branding and marketing are main contributions to the success of a company. However, maintaining the individuality and comfort of employees are equally important. During my interview this morning, I was informed employees cannot have unnatural colored hair, beanies cannot be worn unless temperatures are below freezing, shirts must be tucked in, and jackets are not allowed unless they are official Domino’s jackets. Below is a list of reasons I believe the uniform policy needs to be updated.

    1. Customers prefer workers to have individuality. I myself am a Domino’s customer and a customer to many other businesses. Freedom of expression is crucial to providing great customer satisfaction. It is important for both employees and customers to recognize that we are all one in the same, unique in our own way. Encouraging freedom of expression builds respect between employees and customers, increases diversity in the workplace, and decreases intolerance in the workplace.

    2. All other competitors have changed their uniform policies. Most companies have recognized that unnatural color hair has become very normalized. In order to compete with the surrounding market, Domino’s should consider updating their uniform policy as a method of being superior to the competition.

    3. The comfort of employees is critical to maintaining a positive work environment. Keeping shirts tucked in at all times is simply uncomfortable. As a driver, the combination of sitting, standing, driving, etc. is very cumbersome while having shirts tucked in. The pizza industry is a very active and physically demanding job. Being able to comfortably wear a Domino’s T-shirt would increase productivity in the staff and help ensure that stores will function at peak efficiency to maximise sales.

    4. Not being able to wear the proper gear to protect against nature’s elements is not only uncomfortable, but unethical. Everybody’s body is different. Some people naturally run hot or cold. Personally, I find temperatures between 32 degrees and 60 degrees to be quite chilly. Being able to stay warm and wear a beanie at any time is important to maintaining a comfortable environment for employees.

    I propose that Domino’s change their uniform policy to encourage creativity and individually by allowing employees to have whatever color hair they so choose. I also propose Domino’s reinvents their uniforms, creating T-shirts rather than collared shirts, and allowing employees to leave them untucked. Also, I ask Domino’s to allow the use of beanies or jackets at any time to ensure a comfortable temperature based on the employee’s preference.

    Please take these recommendations into consideration. Again, I want to thank you for taking the time to read this email. If you have any questions, comments, or concerns, please feel free to reach out to me by email. Thank you.

  66. Respected Sir,

    Sir, My Self Deepanshu Batra From India I live in Faridabad Haryana. Sir I want to inform you with Regret That I used to work in Dominos Sector -16 faridabad (India). I have done that Job Very Honestly. I want to tell you that my manager fired me without telling me and also hold my entire salary for last one month and gave me a lot of trouble to give me full and final documents and it has been at least 4 to 5 months since I left my job. And till now I have not even got a rupee in my bank account. My employe code is 938406.

    I am belonging to a middle class family And for me, my salary and my employee fund is very
    big and I am the only earner in my entire family. Hope you don’t ignore my request and solve my problem as soon as possible

  67. Received cold food, no one payed attention to the delivery details, the boxes that the pizza and sandwich came in looked like they were sat on. And when I went to call the store and complain I was hung up on. #7236
    3616 NE Sandy Blvd Portland, Oregon 97232 .

    I’m overly upset because I am getting ready for having surgery tomorrow , and can’t eat past a certain time. I even hit the insurance promo code and they have ignored it on purpose. I will not ever order from Dominos if this is not handled correctly. Your pizza place is what I wanted, now I’m stuck with the thought they don’t give a crap just like the guy that ran into me with a forklift at work. He didn’t give a crap either and almost killed me. That’s what I haft to worry about is everyone not caring how they treat anyone. I will make my own food and won’t bother going out. Because people keep proving me right about how they don’t care, customer service is not your deal. I’ve tried calling the corporate number 3 times, all 3 times I was on waiting for 30 minutes to talk with someone. Then out of nowhere it would hang up and two times it sounded like someone picked up but it was silent ,then it hung up out of nowhere . Just wow man really. That’s how you all do business huh

  68. There is a reason why we will keep using our mom & pop pizza shop vs Dominos. You have made it impossible to actually speak to a human being if a store is having issues. You have also made it impossible to complain.

    If a store is having issues due to weather or lack of drivers, the store manager should responsible enough to take the store offline to prevent ordering and delivery issues.

    We placed an order with a store < 5 miles from my house and after 2 hours, the order is still listed as "Quality Check". The manager should be replaced at this store with someone who understands how to run a business.

    We called our local mom & pop shop and the order was ready in 20 minutes.

    We still haven't received our order from Dominos.

    Fire the manager and find someone who knows how to run a business.

  69. Yes i have an idea for you that could be a great intro Limted Time Offer that could turn into a regular menu item for you by using one of my products. Who do I contact to review with? Cell 731-54-xxxx

  70. I placed an order last week and I needed a receipt–I called your store today and spoke to Maurice–he found the receipt and texted me a photo. Very much appreciated! Maurice works at your store located at 128 West Lancaster Avenue, Wayne, PA. 19087. 610-293-xxxx

  71. I have a online free pizza coupon an my store told me i can not us it because they do not have nothing to do with it will i will never us that pizza shope every again but ts not fear at all

  72. Ordered my usual for dinner tonight 25, I go to this same dominos like every other day literally, order the same kind of pizza and the same chicken bites. I always get EXTRA CHEESE AND EXTRA SAUCE!! These People never people extra anything and I never complain, but today I complained because I specifically called the location and ask them to make sure to put the extra sauce and cheese because the past few times it seems like I haven’t got it. The man says ok will do. I get my pizza, get home and BOOOOM.. NO EXTRA SAUCE, NO EXTRA CHEESE THAT I PAID EXTRA FOR.. so I immediately got mad and called to speak to the manager. Manger was placed on the phone and was very unprofessional. I started to explain my complaint and looking for a peaceful resolution, but of course it escalated because the Unprofessionalism coming from the manger there tonight whom needs to be fired or Reprimanded for his foolishness toward ME(the customer)immediately and retrained on dealing with irate customers. anyways my complaint over the phone went nowhere because I was cut off and hung up on because I used “goddamn” in a sentence while voicing my complaint. I was also told I’m not allowed to patron there for food anymore. Just ALL OUT RUDE. After being hung up on by a manger I immediately hopped in my car and went back up to the location with the food I just purchased not even 10 min prior. Politely ask for the manger whom hung up on me, which he asked how can he help. I explained to him how unprofessional he was to be treating customers this way whom come more then most on a weekly bases(Me). And he could have dealt with the situation better and need to NOT be running a location let alone a entire crew, which not to mention they were all unprofessional too especially the black chick workin in the front with those stupid thick lashes on that she needs to take off they are soo ugly. But anyways as I spoke to the manager it escalated once again and words were exchanged and I asked for my money back, he as a manager, acted very very unprofessional and I hope whoever is reading this you are in a position to make some decisions to have those employees and manger get a little sit down about this because I would never want or even have some one like them working in my establishment who dont know how to deal with the public customers upset or not. Im not a happy camper at all, I eat to much dominoes to be treat like this by a person whom suppose to resolve and fix the situation not make it worse. I hope I hear from someone higher up regarding this escalated issue with this location and the staff there and trying to figure out a resolution to this issue because this isn’t right and i surely don’t want it to happen to any other customer who decides heshe wanna complain about something that they spent they’re hard earned money on.

  73. Everytime I order from the marshalls creek location in stroudsburg pa I have to wait almost two hours for my food tonight it’s been over two hours my kids are hungry so frustrating

  74. Dear sir i have not receive my diwali weekender sellery till date no positive given me by gdm Or DM i have worked in fridabad

  75. Dear sir i have not receive my diwali weekender sellery till date no positive given me by gdm Or DM i have worked in fridabad ballabhgarh out let at deepawali in 2020 it’s not best way regarding employee before this I have gave five years to the company pls resolve this complaint as soon as possible or, this case has old from four to five months ago

  76. My name is Amanda toothman 4234639666 address 490 howard street Mansfield ohio 44903 several times we have ordered from dominos on Trimble road. There drivers at evening hours are rude. There been several times we waited 4 hours for pizza delivery

  77. I ordered a large, three topping pizza from your Tuckahoe road store in Yonkers, NY 10701. How as terribly disappointed… I ordered mushrooms on the whole pie but all I got were tiny bits and pieces of mushrooms. They must have used the bottom of the barrel because there wasn’t a solid piece of mushroom on the whole pie… Not worth the $8.70 I paid for it.

  78. I order pizza around 11:30 it was over cookedmy kids wouldn’t even eat it it went straight into the trash it was a very last night need up doing lunch meat sandwich what a waste

  79. Hello
    I am writing to you to say it’s been few months since we had dominos mainly because we are too far for delivery. But today I stopped and picked up 4. The sauce is horrible. None of us like the new sauce. Its WAY to spicy. Not everyone likes spicy food. When I order s pineapple and ham. You think of a sweet pizza. When I have to drink to get the fire in my mouth down. After contacting the store to find out that they have many complaints and have seen a loss of business…well sounds like there is a problem. I thru 3 pizzas in trash and wasted $32 in food and ate grilled cheese. One sad customer who wont be ordering dominos again.

  80. I ordered no contact delivery paid in full with tip. The driver kept ringing my doorbell twice then knocked on video? Why ? I am am immune compromised did she want an extra tip. Very pissed over this. I called local store and got I don’t know twice, he would talk to driver. This was in Cape Coral Fl on Chiquita Blvd 33993.

  81. I have ordered one large pizza and 3 velvet lawa cake….but i open the pizza box the cheez is sticked every where its very disgusting and when i see the cake its also wrong delivered he delivered chocolate lawa cake

  82. I order my food 2 pizzas 1 bread 1 wings but I only received pizza and bread, I call the store and let them know that is missing my wings, the lady said am going to send you a new one and call the driver if he have it on the car.

  83. i want to complaint this store
    Your Domino’s Store:
    Domino’s #3535 driver: ALI
    25-55 Steinway Street Astoria NY 11105
    718-545-xxxx- -i didnt received my item because they dont want to bring it in front of my door apartment, telling me they dont have parking downstair, this is unacceptable i’ve been a loyal customer never happened to me that they cant leave it infront of my apartment i have a baby i cant go downstairs, driver not going to meet i left a chair outside my door apartment i even put a tip i order a lot of food but no effort to the driver . so rude

  84. The app no longer works for me. Any time I try to add an item to a coupon, it crashes. I’ve tried twice to contact support through the app. The first time, I got a “complaint received” or whatever response but no follow up in well over a week. When I went through the same process again just now with no better way of knowing that my complaint would actually be seen, I decided that there must not be anyone monitoring the account that complaint went to and have come to this website to hopefully get someone’s attention. I’m not angry, I just wish your app would work and wish I could actually make that issue known to you.

  85. I feel like my concerns are not cared about on a customer end. With the location I usually order from they usually mess up the order or are usually forgetting things. Tonight I waited 28 minutes for them to bring me a marinara sauce that I told them was missing when the driver dropped off my order. I’m just annoyed especially when me and my husband spend 300.00 or more at this location a month. Employees have been rude when I call about the complaints hang up the phone on me. Not sure how much more I can tolerate of this

  86. Just ordered a 3 topping large pizza from Bel Air maryland store. Non uniformed make behind counter without any mask breathing on open food, cutting pizza, and then came to counter without mask to take my payment. Typed in my zip code for card payment 21824 and told me my zip code was invalid. Told the guy he was violating health standards and only then did he go look for a mask. I refused food and left. Been using that store for 5 years. No more.

  87. I am a loyal customer of Domino pizza. I not only enjoy the taste of Domino’s over most other pizza but they seem to stay out of the political fray and not force their corporate opinions down peoples throat. That is refreshing today when everyone wants to think for you.
    My reason for writing may seem trivial but it is bothersome. Your commercial featuring the little girl yelling at NASCAR driver Danny Hamlin as he exits his vehicle , “Hamlin, nice pajamas” is offensive to me. I may seem like an old man , but no matter how much time passes it never seems polite or cool or the right thing to do or even palatable, to put it in food parlance, for children to be disrespectful or address adults by their last name. This commercial floods the markets and leaves a bad taste in my mouth everything I see it and Domino’s reputation along with it. Please inform your advertisers that smart-aleck is not cute.

  88. I have always been fond of Dominoes Pizza. Typicality, my 3 daughter’s and I order from our local Dominoes at least 4 or more times a month. However my last trip (February 14th,2021) has given me second thoughts. I ordered a pizza and one of my daughters ordered one as well. According to the person that answered the telephone at 2:30 they could not deliver, because they would not have a driver until 5 pm. So my daughter told her we would pick it up. After our 15 minute wait time, we proceed to go and pick up our two pizzas. While standing in line I noticed the two young ladies making the pizza were handling the dough and ingredients with bare hands. Neither were wearing gloves!!!!! So as I approached the register, I quietly asked to speak to a manager, by this time there were 4 other customers behind me. To my surprise, one of the young ladies making the pizzas stated she was the manager. As she was walking toward me I watched tug at the area near her front pockets and wipe her hands on her pants and apron. I asked why they were not using gloves, she stated that it was not standard procedure and that they were not required to use the, she also stated they did not have any. This comment shocked me, because I too work in food service and have taken Servesafe classes. With a pandemic and the fact that everyone does not wash their hands properly after visiting the restroom. I also noticed that the young lady that was assisting with the pizzas went to the register, handled money and returned to making pizzas. I am truly disgusted with what I saw. I am a member of this community with more than 1,000 facebook friends and a truly large family. This incident happened at Be more Drive store in Henderson NC. I am hoping for some correspondence from someone soon and not some robotic response.

  89. I was a previous employee in Lincoln, Nebraska. I have not received my W-2. I’m not sure if they have the right address.

  90. Please make a new commercial, the Hamlin I like your pjs is just awful. I bet I see it 50 or more times a day . I have cancer and at home most the time and yes I watch more tv than I used too, but that is the most played and annoying commercial. Every time I see it I mute it or change the channel Please make a new one!!!

  91. I ordered pizza last night February 17th and my pizza thing was like 20 or 60 which last night then I ordered pizza I should have got more now it’s saying I have zero of 60 which I think is bullcrap cuz me and my granddaughter has gone over there twice being that it’s just a block and a half away from my place and have gotten Pizza twice and a month and giving him my phone number and you guys have not added points to my pizza account so I think I’m just about done with Domino’s because you guys are not keeping up with my points I keep ordering pizza but not getting no points and I’m just tired of it the only reason why I get the pizza is cuz there’s times that I don’t want to cook and I have my grandkids here and they like pizza but I’m just getting tired of it all

  92. As you may or may not know your 2 franchises in Sherman, Tx have been without water for 2-3 days along with the rest of the city. Owner steve palmer has decided to stay open and use dirty water and use expired products. You may want to look into this as it has already made it around social media and probably going to be losing lots of customers. Tried to attach photos from social media but this little comment box wouldn’t let me.

  93. As you may or may not know your 2 franchises in Sherman, Tx have been without water for 2-3 days along with the rest of the city. Owner steve palmer has decided to stay open and use dirty water and use expired products. You may want to look into this as it has already made it around social media and probably going to be losing lots of customers. Tried to attach photos from social media but this little comment box wouldn’t let me.

  94. Hi this is Clarence Walker. I used to work for Dominos Pizzza. I am requesting to please mail me my w2’s please for my taxes?

    my name address is :
    Clarence L. Walker III
    15859 LeClaire Avenue C 115
    Oak Forest, IL 60452

    Thank you very much for your time and your business.

    Clarence L. Walker, III

  95. I ordered food from Dominos two days ago and the delivery driver never delivered my food and the website said it was successfully delivered but I have not received anything and they even took my money since I put an order through online and I have called a few times and have gotten nowhere with the customer service person I talked to over the phone. I have been trying to get through to the manager but the day after no one picks up the phone. So I never got my food and I never got a refund for it.

  96. Hello CEO or complaint person, My name is Paul Miley. I purchased $52.7 2 of food on line at your 8530 Youree dr. in Shreveport LA location on feb 19th 2021. My food was supposed to be ready at 2:45-2:57.A hour and half later it was still not ready. I had children at the house and I could not wait any longer at the location. I’m not quite as mad as someone else might be just because from talking to other people waiting apparently their was only 1 person or 2 working inside dominos. We hit record lows and record snow fall for us this week. I started to assume dominos did not expect the amount of business on that day especially since many food places were closed.. I’m assuming a lot, however 52 dollars came out of my bank Acct and no food.. if there is anything you can do I would appreciate it. It was a very inconvenient experience with hungry kids waiting home alone..thank you very much.

  97. Hello, I was just emailing in regards to bad customer service I’ve received while on vacation at your New Orleans (store#5225). I was given the wrong order and when I called regarding their mistake Inwaa hung up on and the same young lady was rude when I came back to the establishment to rectify the problem at hand. I was again disrespected and no one answered the phone nor door for 20 mins. I request an refund and the change was thrown at me. I will not be back to your establishment based off this horrible experience. I believe all staff need retraining on how to handle customers in a respectful matter.

  98. I order from Dominos frequently. Last night I placed an order and followed it on the tracker like I usually do. My order status changed to delivered after a short while. I was waiting by my front door and didn’t hear any movement so I checked and no delivery had been made. I walked out to see if there was anyone in our small lot but no, no one. I called the store at Irving and Wilmington and the person said it shows still out for delivery even though it showed delivered on my end. He said he was going to call the driver, Aaron. I didn’t receive a call back and no one showed up so I called again and the person who answered said he would get the mgr. I’m not sure what the young mans name was who then got on the phone, but after explaining that I had not left my livingroom and was by my front door, he proceeded to tell me that my food was at the store and that Aaron probably tried delivering it and took it back. He sounded pathetic and was obviously lying. After the fact, I received a call from a number that belonged to Aaron so I called back and he did not answer. The store told me Aaron clocked out already, so basically, I provided this MIA Aaron a $5 tip for a pizza he did not even attempt to deliver. This pathetic sounding mgr did not even attempt to ask if I wanted my food. I had to ask for it. A delivery person showed up and I did not know his name but he had a Nigerian accent and had great customer service skills. The soda was not with my order and he went back to the store and got it. I could not give him a tip because I don’t keep cash and I left the tip when I ordered online to someone who clocked out and left my order at the store. Aaron and the mgr need to do a little better getting their stories to match in the future. Luckily my neighbor has proof that no Domino delivery drivers cane to my door prior to the one who actually delivered my order. Shame on Dominos. I’m done with this store and will follow up on this further!

  99. dear sir/madam i wnat to start up a new franchise of dominos in andhra pradeshi am much intrested plz contact ne as soon as possibile thanking you

  100. On Feb. 20th, about 7pm, I called my local Dominos (at 4275 University Pkwy, San Bernardino, 92407) to order a few pizzas & desert.
    I was promptly answered & put on hold for just a short time.
    Another employee answered & I proceeded to place my order & verify that I had a $30.00 store credit. I was then informed that the credit was for $25.00 (not $30.00, as i had believed). The employee then asked me if I would like for him to ask the manager if the credit could be boosted to $30.00.
    I thanked him for the offer & he placed me on hold.
    I must have waited 15 minutes on hold, but no one ever came back.
    I hung up & redialed the store 3 more times & NO ONE ever answered.
    I then called another Dominos to place the order, but was told that the credit I had received is a store credit & would therefore needed to be redeemed only at the University location.
    I explained my situation to the 2nd store employee & he asked me the location of the 1st store.
    I gave him the location, but told him they don’t seem to want to answer the phone.
    He stated he would refer this to his manager & that manager would call the University location manger (as they have the cell #’s to get a hold of each other.
    I asked that the 1st manger give me a call so I could place my order.
    2 days later I’m still waiting for that call.
    Needless to say, I placed my order with a competitor, paid a bit more, but at least I got my pizzas & dessert.
    Hope you can get some positive results or this location will continue to give your company negative reviews.
    Thank you for letting me vent,
    Steve Berman
    805-750-xxxx

  101. I just tried to redeem my free pizza because I order very often, but they just called me to cancel it because apparently we CAN NOT order from a different store which nor the app or the website specifies it, shame on you, I will never order from you guys ever again. What a fraud!!!

  102. I don’t know if your company was aware but in our area a pizza delivery man was blown up by a bomb around his neck. It was all over the news stations. Your recent commercial has seemed to stir this tragic event up again. As the pizzaman walks away the scenery behind him explodes. I am from the Pittsburgh area in Pa.

  103. I ordered a pizza from your kings hwy douglasville ga , when I got home it wasnt what I ordered I called the location they were rude and not helpful this was 2/26/2021 all I wanted was my pizza made correctly they argued with me very unprofessional they also do not respond to reviews on their page very unprofessional management at this location

  104. Tonight I ordered curbside. Was sitting right in front of the store in Canoga Park Ca. We noticed NO employees wearing gloves and some are making pizza. One guy was wearing a mask not covering his nose. The male who delivered car side was not wearing gloves either. I have some photos but could not figure out how to send them.

    Could you please advise are your company policy’s?

    Would you want to eat this food yourself?

    I await your response.

    Thank you,

    Ronnie Zahm
    818-669-xxxx

  105. With Regards,
    I am from Prayagraj India ,I am a doctor, I work in a hospital, every time I tried to place an order from your app, they say that they won’t deliver at our location,is there any policy of your company that you people won’t deliver to the resident Hostel inside Hospital Campus.
    Ty

  106. Had pizza delievered and they had no sauce on them called back they brought two new pizzas out they were cold and it took them from 5:48 to 7:10 pm to bring back the new pizzas they were rude and nasty on the phone hung up on me twice and they wanted the other pizzas back

  107. Hello , I live in New Castle PA 16101 and I am contacting you regarding your store located in our community. I order pizza at that location on a weekly basis. We are a working family and look forward to having your pizza several times a week spending several hundred dollars on a weekly basis. Most of our orders are 4 pizzas at a time and are the specialty pizzas. I’m so upset because the customer service at this location is terrible to say the least. We have ordered the pizza on the dominoes app and there are selections for the preferred style of cut whether it be pie cut , square cut etc. After several orders coming with the wrong cuts I finally had enough and called and asked for a manager. I discussed the issue with the manager and was told I needed to call after the order was placed online because they don’t pay any attention to the cut options. I now try to call the store after I place my orders to let them know my cut preference but they rarely answer the phone there. I have had to hang up at times and repeatedly attempt to call them and they just hang up the phone on you. That’s not just the only issues. There have been many. I’m reaching out to you because I have had enough with this store and the way it is apparently being mismanaged . I’m taking my business elsewhere from this point forward. Maybe you should try giving them a call next Friday , Saturday night and see how they respond with answering the phone or order a pizza a select a certain cut and see what service you get there . See if they live up to your work ethic or standards for your business. There store phone # 724 – 656 – 2020.

  108. COMPLAIN
    I am working in domino’s as on gold level since 2019 in Ahmedabad.
    My store menager is not accepting my AR and Rejecting that day I have done work 6 hours than also sir has reject. Sir is telling I will not accept your leave on Saturday and Sunday if you are not coming on Sunday than direct come on Thursday and with no resion my Three days absent i have to keep.
    The store manger shaid shake is not giving proper ans and giving bad words to me and telling that give Regine if you are not comfortable here .
    Please help me
    I am requesting you to give me answer back.
    Faiyaz Maniar

  109. I received my pizza in 20 min and I could tell , I’m looking for good food not fast , my pan crust was not cooked long enough , my thin crust was marvoulos

  110. My pizza was raw. This is the 2nd time I’ve received pizza that’s practically undercooked because I think the rushing

  111. I don’t normally buy my pizza at Dominos but a relative recommended it. When I went in the store to pick up my pizza, 4 or the 7 employees had absolutely no facemask. When the associate gave me my pizzas I asked her if Dominos doesn’t require them to wear facemasks. She said employees are not required to wear face masks. Please let me know if that is correct. If that’s your policy I will never go back to Dominos pizza and I will discourage my friends, family and coworkers from going to Dominos as well. I would expect you as a company to do your part to keep your customers safe. I will note that the 2 delivery employees that entered the building while I was there did have facemasks on. This was in the Fort Oglethorpe Georgia store on February 19, 2021.

  112. My sandwich had mushrooms on it , not in order . Instructions weren’t followed for delivery including no tip ,which driver was waiting for.

  113. I am very upset. I ordered $50 worth pizza and they going to wait until my husband gets there to pick up the pizza to tell him something was out. If he didn’t replace it, he would have to cancel the entire order and then recharge him. Which means 45 plus 50 will be charged on my card for at least a whole week. I am so livid. This is ridiculous. Im not waiting a whole week for my money back

  114. Hi am writing about a positive experience I had with my local Dominos Pizza. I know people are always wanting to rant about how they were mistreated but I want it to be known what an absolutely positive experience I had with with my local store in Billings MT. I always receive great service and exceptional food from this location but this time they had gone above and beyond and I feel they deserve the recognition for this and I would like you to hear the reason why. Although I am sure you are flooded with emails and have a million responsibilities, this story is literally what your Dominos commercials should be showing!! The care and concern these employees show for their community and the joy they bring to the people who depend on them.

  115. I would like to know, when are your employees NOT allowed to order a pizza on Friday mornings, when they are not on the clock? And the manager can tell an employee “I told you not to order pizza on Friday mornings”, when my son came to pick the pizza, which his girlfriend placed the order and paid for it. This is what he was confronted with.. My son is working at the Okeechobee Florida Domino’s and has had his manager “Melissa” express this statement, he says he has not ever had a brake although he is part time, I would think you’d get a one 15min break. He also has says Melissa- store manager belittle the staff in front of other employees. I would think if its your day off and you order pizza, you shouldn’t be confronted with the statement she stated, off the clock you are a customer and should be treated as such!

  116. I order from dominoes a lot and I’ve never complained about anything even when my order has been messed up but last week one of my pizzas was missing sausage that I ordered so I called to tell them right away and the manager Jose was not very nice but said he’d give me a credit for a lg 2 topping pizza so I called tonight for my pizza and there wasn’t a note in my file saying I was owed so again I spoke with Jose but he refused to help me ! I’ll never order from dominoes again. This is the 51st Ave and thunderbird location in Glendale AZ btw

  117. I ordered pizza availing of your promo. I had my dad pick it up from the store. He’s a senior and came from a long drive. He got home and I noticed he only brought 2 boxes. I ordered 3 pizzas. So I called the branch. I talked to the manager. His name is Ceasar. Now being in the hospitality/ service Industry for 15 years, I was very disappointed on how he took my call. First, he made it sound like it was my dad’s fault that he didn’t know how many pizzas he was supposed to get. Instead of apologizing, he told me, “ So he didn’t know how many pizzas he was supposed to get? I see it here. Well if you want, you can come back and get it here or I can give you credit for it. He never apologized. I told him I wanted a refund. He said he cannot do the refund now and If I want, I can call him back tomorrow after 5pm. He was very rude and not courteous at all. Very disappointing. I don’t want a free pizza. He should definitely be trained, considering he is a Manager. He doesn’t act and talk like one.

    Your Domino’s Store:
    Domino’s #7830
    xxxxx Beach Blvd Huntington Beach CA 92648
    714-960-xxxx
    Order Details
    Order #: 128
    Date: 03/06/2021 5:18PM

  118. Complaint about customer service at one of your stores. I ordered pizza for delivery that never showed on 3-6-21 7pm, I called the store in commerce city colorado spoke with manager Hayley, they cancelled our after we have been waiting over hour, no sorry no apology, just that they were busy. This store is not upholding good dominos core values. I am a professional and I treat my clients with professionalism. My interaction with the store manger was not professional at all.

  119. Picked up in store Pinehurst location Dunedin Fl.
    I almost cancelled my order while waiting for my food. There was a rude young lady who I assume is the manager, Caitlin? Many of the people wore masks under their noses. There were dirty towels laying around and no gloves being used by the cooks. Yuck! I am a server at a restaurant and know something about health department rules. These things were alarming and unprofessional but I normally don’t complain. I am because we all got sick and Dominos was the only common denominator. I hope that the other locations are more sanitary. I don’t want anything I just want you to know so I won’t leave a real name. Thank you.

  120. Just got a thin crust pizza from the Martin downs Blvd, Palm city, FL location. Have bought dozens and were always good. Today the crust was like a potato chip. 1/16 of an inch thick. Minimal toppings, pineapple and red peppers. The crew needs to be retrained. Picked up at 1pm. March 7.

  121. YOU NEED TO CHANGE YOUR ADVERTISEMENT. I called to take the offer of $5.99 when you buy 2 or more. ANY crust any 1 topping. 1st, they refused me the gluten free crust. It had to be a 7.99 3 topping ok so fine, I’ll take the 2 pizzas one at 5.99 then the gluten free pizza at 7.99. NOPE I had to purchase 3 for the offer to work. BULLSNOT. I cancelled the whole order and will be a cold day before I deal with your lying offers again.

  122. Each time I order food online here at the Phillip burtner apartments I am harassed by people threatening to take my food and now the deliveries are taking longer.

  123. Pizza took more then an hour to arrive – when it did it was cold . highly dissapointed lately with thr customer service was unable to reach anyone on the landline when called on hold for 12 mins trh first time ans 8 the second call –

  124. I. A loyal customer and have been buying your pizza 1 to 2 times a week. I always get the 5 topping large for 10.99 but someone has changed it in the past 2 weeks. I bet your stats has slowed down too. Please add the large 5 topping back online and in store pickup for 10.99
    I believe the stores call it a manager special. Please reply to jsternxxxx @gmail.com

  125. Hi i was an employee for a few months in 2019 and i really need my w2 form from 2019 i never got it and i need it ASAP

  126. Mr Allison,

    I placed an order on line 3-12-21 at 4PM at my local Domino’s in Greeneville TN on the AJ Highway to be delivered to my house at 6PM. The order consisted of 2 medium pepperoni pizzas, 16 piece Parmesan bread bites, Italian sandwich, cinnamon bread twists and 1 two liter coke. Paid for it via credit card online. Order was verified. Tracker showed it being quality checked at 5:35 pm. Then it changed to being checked by Michael the manager at 6:06. At 6:40 I called the store and waited 10 minutes until I was hung up on. I called back, 15 minutes later the same thing. I heard the receiver picked up and could hear employees talking and then put back down. I then drove to the store. Upon entering I saw total chaos. None of the employees were working well together. I could tell they were stressed and were blaming each other but no one had a clue on what was going on. I watched one pick up the ringing phone and put it back down, just as it was done to me. Manager Michael said they knew my order was there but didn’t know why it wasn’t coming up on the “preparation” screen. He explained this to me while dealing with another unsatisfied customer on the phone, which in itself, surprised me he even answered it. I think the only reason he did was because I was standing there. Manager Michael dropped the receiver to the floor and then hung it up without resolution to that customer either. I asked him if he knew there was a problem, why didn’t he call me? My number is in the ‘system.” He had no answers other than blaming the computer system. He said he could make my order but it would be another hour. Told him no and I wanted a refund. He said the system would refund it in a little while by calling it a bad order. I demanded a refund immediately because the “system” sure didn’t get my order correct and I wasn’t going to trust it to refund me. I also wanted a paper trail if I have to dispute this further. I have never seen a more incompetent group of employees in my life. This casts a bad light on your entire company. I will never darken the door of Domino’s again and I will be sure to spread the word on the ineptness of Domino’s. There are plenty other pizza places that will be happy to have my business from now on. I deal with businesses and industries on a daily bases and have never seen such an utter failure as I did this evening. I placed the order at 4PM to be delivered at 6 PM. I finally received my refund and walked out at 7:30. Pathetic.

  127. I have ordered a lot and it is contactless and I do not ever need to sign a receipt. I ordered pizza for my brother because he was working late and the driver persistently banged on the apartment door at 11pm. My brothers girlfriend was inside and is sick in bed and had no idea who was banging on the door so obviously didn’t answer. The driver called me and I explained to just leave it outside and he did explain that someone could take it and I told him it was fine and that my brother would be home soon and to just leave it. I called to let her know and she looked outside and no pizza. The driver I guess then came back and knocked aggressively on the door again where she answered this time and had to sign a receipt. I am very unhappy about this situation and will no longer be ordering from the tarpon location. This was not just rude but I believe it was unnecessary too. All deliveries are supposed to be contactless and I have never had a receipt signed or the aggressive banging on the door repeatedly. Just wanted to let you guys know. I am a manager at a restaurant and understand there are policies to follow but this driver was not very nice and a little over bearing with the banging on the door, especially at this time of night.

  128. Received one of your pizzas this evening. Wasn’t great as in the past. Pizza wasn’t completely cooked. Very doughy, plus it wasn’t hot. Had too microwave it. I was concerned about covid transmission. Probably won’t purchase any pizzas from you. Very disappointed!

  129. I feel that Dominos has false advertisement. I ordered a gluten free pizza that was advertised at 7,99$ along with the other pizzas that were on the commercial. But when to pick up my pizza they told me that I owed 12$ and change that the glute free pizza wasn’t included in the special. I believe if that’s true you should change your advertisement because it’s false. needless to say I won’t be going back. lauriepattersxxxx @gmail.com

  130. Staff member was very rude and disrespectful. Made the order wrong and have to bring back to the store twice. Called and explained but team member said we cannot be wrong. The pizza that we gave you is right. Came back to store and showed and she said ohhh it’s mis boxed. She has no ethics for customer service
    Locacation: 14834 Hull Street Rd. Chesterfield VA 23832

  131. I’ll place the order at town market Center xxxx N. Buckner Blvd., Dallas Texas at 7:24 PM I was told it would be an hour and an hour and a half wait it’s 9:02 PM still have no order I called the location to only learned that my order was canceledI need assistance as soon as possible thank you Miss Jackson number is 214-815-xxxx

  132. I ordered 2 medium pizzas and 2 steak and cheese subs at 2:37pm. The order took 2 minutes and 10 seconds. At which point I was told it would be 30 to 45 minutes. At 3:36 pm I called to check on order. They said time changed to 45 minutes to an hour. Ii am still waiting for that order. Dont want to call again who knows what they might do to my food. Very dissatisfied customer.

  133. I called for a delivery due to we worked late and just didn’t feel like cooking as many do. Delivery sounds nothing like carry out after almost 45 min I called and it was put in as carry out and had not even been made. SERIOUSLY

  134. Hello,

    I just sent this from another site but it doesn’t look like it made it.

    For 2 weeks, we lost our phone and internet services – Fed 24 to march 10. In that time, we still placed weekly orders at our Wadsworth Dominoes. We like your product and have been buying every week for along time now, getting the ‘mix and match’ deal.

    However, I have noted that two orders we placed using a different phone did not make it to our Piece Of The Pie Rewards count. The count at present is 50, soon to turn to 60. It should be at least 80, as we placed $12 orders on Fen 27 and March 6.

    Our normal phone number is 330 334 xxxx. The number we used on those two dates was an emergency phone, and that number is 330 957 xxxx. so our orders can be checked. The latest email from you states our piece of the pie count is 50, that will soon turn to 60, our count should be 80 as near as I can see it. Our phone, now working, and the one we normally use is 330 334 5370.

    I’ll appreciate hearing from someone on this at your early convenience. Thank you.

    Loyal customer: richard kunkel

  135. I placed an order last Saturday night! It was had been over 2 hours and I called back and was told that the delivery driver was on her way! The pizza never arrived! I was sent an email the next day that asked me to reorder, I don’t want a pizza anymore, I want my money back! I had placed the order online with my debit card! Please email me back and I will send you a copy of the invoice that I received on my email!

  136. I called in my order so I wouldn’t have to wait I called in at 8:23 pulled to drive thru at 8:45 they tell me haven’t started it because they r busy and do I still want it WOW I paid for it and had to wait

  137. I ordered my pizza at 5:44 PM, checked the tracker periodically, and here it is in the 8pm hour, and had yet to get my order, that was suppose to be delivered! I drove to their location, and found several angry customers ahead of me. Never once did the manager acknowledge any one of us. But before going to the store. I called, and was on hold for 20 minutes! Phones are ringing off the hook in there, with no one answering. By the time I get my pizza, it’s cold, and made incorrectly. My buffalo wings, were not buffalo wings! I am quite disappointed with Dominoes! In my order, I also gave a 25% tip etc. I would like that back!Especially, since I had to drive there myself to pick it up!!

  138. Cannot login to my account, never received anything to reset account, please fix, thank you, grandkids will only eat Dominoes pizza.

  139. Cannot login to my account, never received anything to reset account, please fix, thank you, grandkids will only eat Dominoes pizza.

  140. We ordered from the Pigeon Forge store and did not receive our order after 2 hours even though the tracker said it was delivered. We tried calling and were on hold for 30 minutes. We left to get other food and when we got back our order was on the doorstep. We obviously did not want it anymore. We tried calling the store repeatedly with no answer. That store has multiple complaints like this on Google. I wish I’d seen them prior to ordering. We want a refund and you should probably do something about that store

  141. Hello I ordered from dominos in Longview Texas the 16th of March at 9pm and I was treated very very rudely and disrespectful I messed up online I put down the wrong crust I wanted so I noticed that when they emailed me and I called to change it, then them man said okay he would change the order right ok I hung up and the tine got later and later and I called them back at about 9:48 or 10 and the man answered the phone said closed I said what do you mean closed, it says y’all close at 12pm midnight he said no we’re closed I said where is my order? He said oh we canceled your order I asked why he said because they tried to call me several times and no answer I told him If he would listen to people he would of heard when I told him I had a new phone number I told him that a few times to update my number I ever hit text me in the dominos website and put in my new number and plus I called him firm the new number he has my email address as well he told me to hold on the phone a minute and all of a sudden I was connected to Pizza Hut it said thank you for contacting Pizza Hut we’re closed he must of put me on three way and called pizza hut I call this very unprofessional and I think he should be replaced with someone that has respect and knows how to treat customers this is so uncalled for I do not want coupons or any pizza anymore from this place I just want to be heard and they want you to know this person is not capable of working in the public surroundings he needs to get out of this line of work if he can’t treat people right I didn’t deserve this and I don’t want anyone else to go through what I did neither I have a screenshot of my order if you would like to see it thanks

  142. I ordered pizza from your store at
    18xxx Green Valley Ranch
    Denver, CO 80249
    It arrived cold, the tracker said it was delivered and the food showed up 20 minutes later, when I called the store they told me that the tracker was always wrong, most other times it worked. Also I live in the apartment complex behind The Dominos store, not sure why it takes over 20 to 30 minutes when I am less then a quarter mile right behind the store. The food was cold, did not have enough toppings and the thin crust was burnt and cold. This was one of the worst experience I received from your Green Valley Ranch Store.

  143. Why do you have a sign at your door stating face masks are required to enter store, but your food preparing employees are wearing masks on their chin instead of covering their faces?

  144. I just ordered a gluten Free pizza from 2602 N Stevens St, Tacoma, WA 98407 the manager is very rude and hung up on me and my son multiple times. Her name is Alicia (I believe). I am a very regular customer. I know what a gluten free pizza tastes like. She has made me very sick. I have not seen such terrible customer service in a long time. I’m very upset. The pizza cost us just under $19.00. I’m very upset. I need my money back and I need to file a complaint. Please reach out to me. I’m very sick and I feel very upset that I was treated as though I’m lying and hung up on. Please help. Thank you.

  145. My parents and I ordered at 1127 pm and our order was excepted and billed my parents are 76 & 75 yrs old I had the confidence your company was reliable I called the store which out order was placed and told it was just preparing … They are diabetic and need to eat regular why don’t you post your short staffed or the accurate time before your actually making the food and not wait 1hr before showing on app just prepping I had faith in your company but no longer and I will never recommend it again please contact me 210388xxxx for more information

  146. ON DATE FEBRUARY 05 2021 FROD PAYMENT ON CREDIT CARD ENDING xxxx. BY ON LINE DOMINO’S PIZA OUTLET CONTECT NO 88++++++++++++++++84 PLEASE INVESTIGATE THE MATTER DEEPLY AND STICK TO STICK ACTION AGAINST DEFALTER ON TOP PRIORITY

  147. Please stop sending me email. I ordered one pizza from you in 5 years and I get bombarded with emails I never agreed to receiving. It’s deceiving and tacky to ask for my email on the order to use to bombard me with offers. Stop them.

  148. Worst service ever, ordered online, 2hours later said could be another hour. I asked for my credit card to be credited, manager told me 2-3 days. I reminded him that app says Dominos would make it right, he said yes he’s giving me my money back. Not even a free pizza? I have been a loyal customer until tonight

  149. I called dominos store located at 190 Johnson Ave, Coos Bay, OR 97420. The are located .1 miles from my location. After giving my whole order of 2 pasta dishes, 3 pizzas, cheese bread, cinnamon twists and drinks the guy I spoke to then told me I need to call the other store on ocean boulevard in Coos Bay that was almost 3 miles away. When I called the other location they informed me I was in the johnson ave delivery area so he could not help me. I had a large group of people to feed. I ended up going to a Little Caesars who was very happy to take my money. This is ridiculous to put in the new location in coos Bay when they clearly don’t want the business. I dought I will ever go to dominos again there are plenty of other pizza restaurants located close by my house that will be happy to help me and appreciate it.

  150. I placed an order on a one night vacation date with my husband. Over an hour later we received a pizza that was wrong and did not receive our drinks. I called back, told them the problem , the pizza was wrong sauce, wrong toppings and over cooked.. They told me they would send out the right pizza. Then after an hour and fifteen minutes later I called again. I ordered the original pizza around 7 o’clock in the evening, at five minutes to ten at night we received our second pizza, that did NOT contain our extra add ons ! This was my husband’s and my only night out and we spent it so very upset with Dominos Pizza. Didn’t want to eat at 10 at night. And never got what we asked for TWICE ! We live in Raymond ,Maine and was our night out in New Hampshire. This was the North Conway New Hampshire pizza shop. Please e mail me and let me know what went so wrong. The date was Monday March 22, 2021

  151. Dearest,

    my name is Giovanni and I am writing to you from Italy, i’m a CRM manager in a fashion retail company.

    I am not sure if you are the right contact, in any case I kindly ask you to possibly address me to the office in charge.

    I am hired by a group of Albanian investors to find a contact to become a Domino’s Master Franchise.

    Given the success it has had in Italy, we would like to investigate the possibility of making an economic evaluation to develop the business in Albania.

    Sure of your prompt reply, thank you in advance.

    Sincerely

    Giovanni Montano

  152. Why do your commercials and menu state the sandwiches are 5.99 , yet they charge you 6.99 ?? Just curious …the csr tried to explain it to me . I just don’t get it ? He said because I had a specialty pizza with coupon , then the sandwich is more ??? What does that even mean ? If it’s on the TV every 5 minutes advertising 5.99 , shouldn’t it be 5.99 ?

  153. I was crossing Cross walk White Street in Red Bank and One of the Drivers Speeds off Maple Ave on to White Street and Just about nearly runs me down I said hey watch it you nearly hit me he backs up gets out of the car and he responds Shut up this happened the night of 3/26/21

  154. hi , domino’s pizza in india there is no way to registered a complain for inferior foods, pls look into the matter i am going to raise this issue with concern authorities

    complain on email, app are also now working

  155. I ordered a pizza online to be picked up from Domino’s in Meridian, Mississippi. When I arrived the drive-thru was blocked by a delivery truck. I attempted to all the store to ask for contactless delivery. The phone was not answered. I went inside only to learn that my pizza, which was already supposed to be ready, had not even been prepped yet. I asked how long it would be and was told very rudely 20 to 30 minutes. No explanation. No apology. The workers clearly could not have cared less.

  156. My name is Courtney Simmons and on March 27th at 10:45 pm I placed an online order for a thin crust pizza with sausage and pepperoni with plain wings. After checking my order I realized that my order was made incorrectly. After that I received a phone call from Brian the driver asking if I had paid him in cash because he couldn’t remember, which was literally just 5 minutes after he delivered my ordered. I explained to him that online I had to do my order twice online because the Domino’s website kicked me off line, his reply was for me to contact the store and they would be able to make the order correct.
    So when I called the store I explained to the rep that my order was not correct and she transferred me to the manager. This was the third person I’ve explained the situation. The manager placed me on hold with very nasty attitude and told me that the mistake was my fault and that she would have to reached out to her general manager to find out how to handle the situation. Now I had already paid for my order in cash and I’d given the pizza back to the driver. So the manager then tells me that her general manager said that I could be issued a store credit for the next order. I asked if she could just use the credit to remake my order since I had already paid and given the pizza back to the driver.
    She then replied that I screwed up and that she not remake my order because it was too difficult to do. I replied by asking what was her name because I want to file a police report because this was theft at this point, which she then said I’ll being you your money lady when the driver return. I then asked again what was her name and she refused and hung the phone up in my face. So now I’m out of my money that I paid for the food and I didn’t get my order .
    This behavior is totally unacceptable and Domino’s management and staff should be more professional. I would like for you to refund my money and to have the manager’s name because I definitely need to file a police report.

  157. Unable to get earned free med. pizza due to store unable to take orders online. My con. # LMBB03222LBRLUKZKT We Love the Philly Steak and Cheese!!!:) Been ordering it for a while
    Once a week:) Thank You for Your Delicious Pizzas!!! Store phone number we use is 239-417-3030 in Naples Fl. Thanks!!!

  158. Dear Customer Service, I am writing to express my disappointment in my service from Domino’s on Telephone Rd. in Houston, TX. I ordered online for delivery and the gage never moved from prep stage. About 45 minutes later, I decided to call the store directly to check on my order. After being on hold for over 10 minutes and no one ever answering,
    a call came through and I recognize the number that it was the domino’s that I was holding on the phone with, so I hung up and answered the incoming call from Domino’s. However, the person calling from the store called me to let me know that my ordered was ready for pickup, but I requested my order for delivery. When I let him know that I was very upset because they waited to call to let me know, he hung up on me. I was so very annoyed because the computer didn’t say they couldn’t deliver and the store decides to call me an hour later that they couldn’t deliver. I feel they should of called me as soon as they received my order to let me know that they wouldn’t be able to deliver my order. I ended up canceling my order because I was very irritated. I can understand if they don’t have drivers to make deliveries, but they should have advise me of that a lot sooner, not making me waiting an hour to let me know they couldn’t deliver my order. I am very old school and I am very big on customer service. I didn’t appreciate being hung up on. I have worked customer service and dealt with unhappy customers before and I never hung up on anybody. They should try people as they would like to be treated, with respect. I feel customer service and being courteous is so very important and should to be taught to all employees. I appreciate your understanding. Regards, Alicia
    Gonzales, 713-628-xxxx

  159. I am a customer of dominos and have been for a very long time. I recently ordered from 5421 Chippewa, St Louis MO 63109. The first incident invoked the marble brownie I ordered. When I opened the box it was blackened and not edible at all yet it was still delivered after the quality check was done. My next incident a few days later I didn’t receive any icing when I order the cinnamon sticks. When I contacted the store the manager was not only rude but basically told me there was nothing that could be done. I will never order dominos again which is disheartening to me because I really loved the food. I also checked the reviews and apparently this manager is notorious for being rude and ignorant to people. I just want it brought to your attention because Dominos is getting a bad reputation in this area due to this one location.

  160. Horrible service customer service non existent got a reply from someone who didn’t investigate but said they did can’t even send screen shots to u. And the bot just makes it worse HORRIBLE CUSTOMER SERVICE! I order hundreds of pies a year and now will go elsewhere you suck dominos

  161. I like how the app isn’t working and the store phone is busy for 30 mins then no one answers it. I called 3 times and first I got ringing then a fax the other 2

  162. Hello tonight was a.bad experience at domino’s here.in santa clara ca..my phone order was all wrong when i.picked it up..plus I had 2 wait 10 min after I got my wrong pizza . To get my specialty chicken. My pizza was so.thin I couldn’t pick it up it just fell apart. Very unhappy with the service and food. U need people who speak English so maybe they d get my order rite. This isn’t the first time ive.had problems there.thanks

  163. I have a complaint about one of your locations 6168 north west highway crystal lake we placed a order on line at that store we ordered 70.00 dollars worth of food got sent confirmation when order was done and delivered called store and was told sorry we don’t delivery there so I asked why didn’t you respond back when it clearly said to deliver he then proceeded to tell me well we can cancel your order I said I have 9 kids that I’m trying to feed and your 5 minutes away so he said head outside will get a driver to come waited outside for 10 minutes and nothing called back the store to find out where the order was and his response it’s still here and was told we don’t delivery there then I said why did you tell me to wait outside then and he told me the order is here and they could cancel it so asked to speak to a Manger told him everything and his response was we don’t delivery that far which was 5 minutes away and I told him someone told me that a driver would bring it and again was told oh we can cancel the order so I said ok I will come get a refund and he said no I will have to wait for it to be credited back I was like I have 9 kids that are waiting to eat and he said his drivers refused to bring the order so I said they just blew a big top and when the order was done and said it was delivered you should of contacted us so I did tell him that I was contacting Corp. I sent 2 people to go pick up the order when they got there 2 people came out and one of them said that he was another manager and could he discuss the situation he was told that they didn’t talk to him so obviously he knew there was gonna be a complaint if you have a big order why wouldn’t you want to try and figure out the situation instead of oh we can cancel especially it was only 5 minutes away so please thank that store because I won’t order from your company again

  164. Plesae note that Domino’s pizza in abu dhabi, use is not using the real original Domino’s cheese and the pizza taste horrible.

  165. Had a pizza delivery today the gentleman chose not to wear his mask over his nose. when I pointed out his flaw in wearing his mask he looks me up and down like I am filth.
    Then he covers his nose with his mask for a split second and then after he hands me my boxes he uncovers his nose. Unacceptable!

  166. I live in salida Colorado. I was one hold with out store here for 45 min which was not a big deal But when i saw there was a place to write I just kindly mentioned I had been on hold for 45 min. And they wrote on my pizza box “ We’re busy relax” which I found very rude. I starting calling at 9 and was on the phone till 9:45 then I decided to just order online. I did not get the deal I wanted because there was no where to select it online.

  167. I had terrible experience at a local store in zanesville. The food I pre paid for took over an hour and half past the quality check to arrive. The food was not even luke warm.

  168. I had the WORST experience of my life with Dominos in San Antonio over my spring break. My friends and I ordered a pizza slightly later at night but it was over an hour and a half before closing time and the app had said the order wasnt even STARTED for an entire hour and once it was started it took another hour and after that the app had said it was on its way until eventually after two hours of waiting and the dominos app telling us the pizza delivered it was not delivered and we had given up hope of it actually being delivered, by this time it was nearly 3am throughout this entire night we had been attempting to contact this store but were only met with hold music. Upon our attempt to contact customer service per the phone number given to us by the dominos app it was actually just a random woman who claimed she had absolutely no affiliation with dominos. I have never been more confused and frustrated. After calling back the next day the store answers but was very rude and unhelpful they gave us a refund but didnt offer any apologies or any other type of compensation for this experience. Just a very rude manager who could care less about our experience. I work in the food industry and i understand the frustration with certain customers and i always like to look at the side of the worker but this was just unprofessional completely.

  169. Hello. I am reporting an incident that happened tonight. I ordered two pizzas and some jalapeno bread and dessert. My fiance and I live on the second floor of and apartment complex that has locked entrance doors that cannot be opened unless you have the keys or is opened from the inside. So, we had told the store that so there wouldn’t be any issues. About 40 minutes later, we get a knock at our door and it happened to be out next door neighbor coming in from work. He had brought the items up to us and told us that they had be there for about 10 minutes. I called the store back to talk to the manager and was dealt with extremely unprofessionally. The manager told me “well, maybe you should move to the first floor then” then hung up on me. I am not at all happy about this and my fiance and i feel that we should take our business elsewhere

  170. Me and my son live in motel in myrtle beach sc and the dominos near us has charged my son fof an order in which he never got he called the claimed his order was never made and they had to close that day and would refund money which was never done thisbwas done twice on two orders that he never received bug was charged and yet still not get our food nor money back now they wont answrr their phone ot was ordered under casexxxx @yahoo.com my phone number is 843 780 xxxx or 843 957 xxxx the store should not even be open if they dont have the staff to work it and in most cases its jusy bad management he wasnt even offered anything other than his money back in which hasnt been done but yet it happens twice .
    Q

  171. I filled out yalls survey but yall don’t never read them or look at them. Because this is the second one I did. And i was not satisfied at all. My chicken alfredo bowl was dry even after i called up there and asked them for extra sauce and chicken. I ordered wings and called up there and asked for them to be ran thru twice. My pizza was a medium pizza regular crust bbq sauce chicken and pepperoni. The pizza barely had any chicken on it. This is not the first time with the chicken bowl is dry. And my pizzas been wrong I usually ask for med thin with lite sauce extra chicken and pep. Because usually there is not that much chicken on our pizzas. Even though yall charge extra for chicken since it was a premium toppings. And the other day I called and talked to the manager and he was rude. He wouldn’t let me talk at all. Everytime I tried to talk or explain anything he kept saying you going to let me finished. But he wouldn’t even listen to me. Just wanted to make feel like I was an idiot. No matter what i was trying to say. I was wrong. And i have worked in customer service all my life and i was always taught customer is right to a certain extent. But he didnt even want to listen to me at all.

    Thank you

    Carrie Cato
    Show quoted text
    Do yall ever read yalls emails.
    Show quoted text

  172. At 6:15 on Friday, a driver drove thru the Bexley subdivision in Lutz at a high rate of speed. I called the local Dominos who confirmed they had a driver in a purple challenger matching the description in our neighborhood. He said his “boss” was standing right next to him but refused to tell him the situation, and put me on hold for 5 minutes instead. I called back and he refused to let me speak to anyone else. I understand they’re probably friends but this is a residential subdivision with kids everywhere and we just had a child air flighted out of here last week for the same reason. The location is on 17764 Aprile dr in Lutz, Fl

  173. Yes I used to work for doms and was surprised when the staff told me he doesnt see the 7.99 c,o special ..
    I told him I just got done seeing the commercial and refused to give it to me
    So I said wasnt ordering then
    When I called right back to speak with manager it just rang for ten minutes before I hung up
    What is the deal with this store on east charleston between nellis and sloan in Las Vegas 89110

  174. I want to be contacted via email ASAP!!!! My pizza looked burned and I didn’t get one of my sauces I paid for and the most upsetting thing was a sign I have on the door saying I have a sleeping baby and to not knock but the driver knocked so loud he woke up my baby!!!!

  175. I ordered 2 medium pizzas, cinnamon twists, and a salad from the Domino’s in Port Isabel Texas right off Highway 100. I have ordered from that store for years. I ordered for delivery at about 3:45, because I was having people over at 5 pm. I got an email sending me the tracker. It said my pizzas were being prepared, baking,quality checking, and then delivery. It was almost 5pm so I called the store, because I still didn’t have my order delivered. When I called the store they told me the traffic was too bad so they weren’t delivering pizzas. I hadn’t received a phone call or an email notifying me of this change. Plus even though they weren’t going to deliver my order they still deducted the amount from my credit card. The manager at the store didn’t even apologize or even act like she cared. They did say they called me, but my phone didn’t receive a call from them. I am very very disappointed in the way the store handled this situation, and I will never go back there again. I am sure losing my business will not close them down, but I will definitely tell all my friends how I was treated. I live in a very large community. We have a little Caesar’s close by so I will be using them from now on, and I will definitely be telling my community to do the same. Thank You in advance for reading my complaint.

    Sincerely
    Vickie Gibson
    gibsonvickiexxxx @gmail.com

  176. I order your pasta, WHAT THE HELL HAPPENED TO PASTA CHARGING THE SAME AND PUTTING REALLY. IT’S RIDICULOUSLY, very disappointing of your PASTA.

  177. I worked at a Dominos when I was 16 for a total of 4 months and never received payment for any hours I have employees and former managers that are witness to this. This act violates the child labor laws of the state of kansas as I was not allocated any revenue while working or after working my manager at the time was Ian at store #9633 zip code 66112 Kansas City Kansas. September 2018-December 2018. I signed W-2 forms and other regarding my hiring.

  178. Tonight April 11,2021 at 5:47 we ordered 4 pizzas. We got told that it would be 45 minutes and and hour and half later we called the enterprise Alabama location wondering where our pizza was and we was told that they was back up on deliveries so we told them we would go pick them up. When I got there to pick them up I was told that they wasn’t ready yet and asked me to pull up from and they would bring it to me. When I got it from them and got it home they was cold. I am not happy with my service tonight and it will be awhile before I go back.

  179. I placed an order at my local Dominos in Russellville, Ar at 1030 pm yesterday (Sunday). After an hour I saw that my order has been cancelled. I wasn’t contacted and my money was refunded to my debit card. I tried to call the store. My call wasn’t answered or else I was hung up on. I placed my order again. The money was removed from my debit card. It arrived late. The pizza I ordered was missing sauce (I ordered a Buffalo Chicken Pizza). I was also missing sauce. The order was completely missing an item (wings). The delivery guy also said that I didn’t pay for my order and I had to pay with cash even though I showed him where the charge was removed from my card. I didn’t argue because the order was for my son on his birthday. An hour later, my debit card was refunded the original charge. Needless to say, I was VERY disappointed.

  180. Please remove the following address from your mailing lists as we do not wish to receive solicitations:

    Domino’s Pizza Lover
    xxxx 27th Ave
    Seattle WA 98122-xxxx

    Thanks

  181. Hello, I tried to order pizza today. I placed my order at 1:54 and at 2:30 my husband called to check on the pizza and was told they only had one delivery driver and he was out with orders and ours was not one of them. I called at 3:20 and spoke with the manager and my pizza was still sitting there and hour after it was created and no idea on when I would get it. When I placed the order on the computer and it stated 25-35 minutes to get the pizza. Need less to say I canceled my order.

  182. Hello,
    This is a complaint about Domino’s Pizza in Greenfield, MA. I ordered online. Per the site when my order was ready a staff member would come to the parking lot with my order. That didn’t happen. I went into the store and my order wasn’t even ready after getting a text that it was. The store was filthy, the young man at the counter was rude and too busy folding boxes to even pay attention to customers, such as myself, waiting for anyone to assist customers. You need to tell the manager or owner to pay better attention to cleaning the store and customers. I won’t purchase frim there again. Read the reviews for the store, they are not very good.

  183. Does Domino’s at 1621 W. Chapman Ave., Orange, CA accept EBT? They don’t answer their phone. They were listed on the RMP but the list is not accurate sometimes.

  184. First off I have ordered from dominos plenty of times and this is my first time having an issue. I don’t know who is the person that was working that night but I ordered from the one on 76th and goodhope. First wen I called he was unprofessional as hell wen I called to asked a question and secondly I never received my order I am highly disappointed and I will never recommend anyone to this location. If I’m not mistaken it might have been the white boy that works. Y’all need to change y’all staff members they never even called to tell me they was gone cancel my order. He really is wack and I hope y’all remove him.

  185. Three times now I have been shorted on my order. I have never seen such an I don’t care attitude from a business. “You can come back and get it if you want to but it will be over an hour before I will deliver it. You must contact corporate for a refund.” Really? And they keep doing it. They don’t want me in the store, which I understand, and put the order in the back of the car and rush away. I see it for the first time when I get home. Is this what I am to expect from Dominos? That’s sad.

    The branch I am referring to is on Carolina Beach Rd. In Wilmington NC.

    Thank you
    Barry Coleman
    Captainbarrxxxx @gmail.com

  186. Dominos did not prepare my pizza as I requested. Woukd lije a coupon. I have been waiting patiently. Anniedxxxx @ameritech.net

  187. I ordered a well done Brooklyn style pepperoni pizza with extra sauce for dinner earlier today. Along with it I ordered a 16 piece parmesan bread bites with 2 marinara sauce. I picked it up from the Domino’s pizza on Central Ave in Duluth, MN. I got home and found that there were no marinara sauce with it. We ended up not eating the bread bites because we needed the sauce to be able to enjoy them. I called the store for about an hour trying to get through before I finally reached a live person instead of a full mailbox. I told the woman what happened and was told I could come back down and get the 2 sauce cups. I said no that it was a 40 minute round trip and had no intention of driving back down there. She said that they would put the 2 sauces on my account and I could get them at a later date. I asked what about the bread bites and was told no, that they could only offer the 2 sauce cups. I told her that we were unable to eat the bread bites because of this and she said that it didn’t matter and there was nothing she would do for me. I was so angry. I felt like going back down there just to get the sauce cups and open them up and smear them all over the outside window. I told her I wouldn’t be getting pizza there anymore and she didn’t seem to care. I’m sure going to let everyone I know what happened and how I was treated by this store.

  188. When i was in the app it asked me if i wanted extra cheese and i accidentally hit yes. I went to unmark the extra cheese, and it just took the whole cheese off period. When i called back, the guy got smart with me and hung up. Then i ordered another pizza and it was never delivered. And on the website it said as long as i ordered it by 12 i would get it. But no one showed up with my food. I order from yall all the time for the past 20 years. Im all set with dominoes.

  189. Virginia Dominos location did not deliver what is was supposed to for a community event and is being very rude….

  190. I have been ordering for several years now. Tonight though I was on hold over 15 minutes. Finally hung up and within 3 minutes the line was answered. I did not get the gentleman’s name. He obviously doesn’t know how to use your computer and upon asking for coupons available he kept mumbling about not finding them. I already knew what was available for my order. I do not like complaining however this was unacceptable this evening.

  191. Been ordering dominoes for years! Dominoes has done nothing but progress overtime and deserves respect for that. I’ve come up with a recipe that I wanted to share with corporate that could add to the other amazing recipes that dominoes has. If interested, please get back to me so that at least I know that this message was recognized. Thank you and hope to hear from you soon.

  192. okay last week to order the Domino’s again and I have a coupon online it was for a large 2 topping pizza with cheese sticks for 1799 well they did not bring me my cheese sticks out here so I complained about it and the manager told me at the store that I never ordered them for so they thought I was lying and that is a bunch of crap and they told me I need to order a pizza if I want some cheese sticks hey form I should have got them and they know the coupons online so they know

  193. Hi. I ordered pizza last night at around 10:20 at the Pond Springs Dominos in Austin Texas. Not only did it reach 12:30 AM and my pizza hadn’t been delivered, but I had to drive to make sure I got my pizza right before they closed. I tried calling but was hung up on THREE times. One of your employees was outside talking to a family member from what it looked like. Upon receiving my pizza, I only got one of the two pizzas I ordered. No one ever put my order under delivered so I am still not able to report an issue. I paid close to $30. I know there may be an understaffing issue at play and I try to give people benefit of the doubt, but this is unacceptable. I demand a refund.

  194. This was the worst experience I have ever had at the Dominos located in Raleigh NC, New Bern Avenue Tower Shopping center location. I ordered 2 pizzas and dessert totaling over $60 at 2:10pm and watched the tracker go through the steps/stages for an hour then sitting on the Quality review stage for 20 min then at 3:03pm the tracker starts over again stating my order had been received?? So I called to ask why the order started over and the most Rude person name Peter answered the telephone to tell me “they were busy today AND they would get to my order when they could” AND then hung up on me. Of course, I called back and immediately asked for the manager and he puts me hold for about 20 min and then later he answered the call again and asked me what was wrong with my order over and over as I asked for the manager?? I reminded him I’m the person he hung up on twice before and put on hold for 20 min and I wanted to speak to the manager, then he hung up on me again. Wow, now all I wanted at this point is my money back AND to never order a Pizza there again. I had to get in my car and drive to the store and upon my arrival I asked if the person I was looking at behind the register if he was Peter in which he replied he was. I then told him I was the lady he had rudely answered the call twice before AND hung up on twice and then again asked him for the manager, who then came from the back area. He said his name was Mr. Green and I told him I know they are short staff from listening to the call recorded message saying they were hiring for all positions, but Peter should never answer the telephone and needed customer service training. I explained to him what was said and done and I asked for my money back and the corporate contact info as well as the franchisee info in which he replied he was sorry that had happened and I could call 1-800 Dominos as they are not a part of corporate. I then said, okay give the me the regional manager and franchisee owner info in which he again replied I could call 1-800 Dominos. He then asked me for my address and looked up my order and gave me a receipt that said “Void” stating they refunded my credit card. But I feel I had to write this message about of my experience there because I don’t anybody else to have this horrible experience and be dismissed and talked too that way about the status of a pizza order. Unbelievable!

  195. It is not your food i am complaining about. It is your EXTREMELY annoying commercials EVERY 5 minutes! So aggravating! Like if i were to call u every 4 minutes for hours on end. Because i am so aggravated i will never buy anything at dominoes. Its called “overkill”!

  196. I would request you to send me an email address. I would like to send multiple complaints with pictures and proof against the store at Gakuwaka, Visakhapatnam, India.

  197. I’m trying to get a hold of your new store in Vero Beach and every time I call I’m getting a busy signal every time from over 2 hours last night with a busy signal and I’m still getting a busy signal I want to hear good customer I order pizza three times a month can you guys

  198. Hi, I typically love Dominos, but a bit frustrated today. As well, I don’t think I will be using Domino’s for large catering events especially with this customer service. I just relocated from Nashville to Murfreesboro. I wanted to throw a party for my daughter at her daycare, it was going to be roughly 100 pizzas. Not sure if it was the quantity, every single dominos bounced me around to each other saying ” we don’t deliver there, this store off fortress does” and only to be told for the second time, they do not deliver.
    I asked for a manager only to be told ” I am the manager”. I usually host large events even for Google, I will not be returning, this was a shameful and terrible experience.

    The address I needed delivery to for tomorrow was 1404 Gateway BLV, Murfreesboro TN

    I called 3 locations, I shared the number for the 2 that bounced me around saying they don’t deliver there and to call the other number 615-890-xxxx. 615-603-xxxx

    This is a great way to lose any and all customers. Especially if your employees don’t want to work nor deliver to an address that sits right next to one of the biggest and the only other large hospitals in town.

  199. Hello I’m pissed off i call to place an order and you guys at the milford store tell me that your not accepting cash well I have no card and no car and 5 hungry kids that was expecting pizza thanks alot I’ve been a regular customer at your guys store for years and have never been to your not excepting cash now my family is going to go hungry!

  200. Yes I think I just put a complaint in to you and I was wondering why you need my name and address because I do not want my name put out there because my sister works there and she is part of the problem and it will cause problems at home

  201. When I use the coupon offer for “Any two items for $5.99”, my bone-in wings are $6.99 with nothing special added. There’s an asterisk advising I “got the best price possible” but I’m confused about the random upcharge.

  202. We ordered our pizza at 847pm, around a hour later we got a text saying Gino was pulling up with our pizza. He brought it to the wrong address. They don’t answer their phone. I was on hold one time for 6 minutes, the 2nd time it was 19 minutes. We had to drive to 2405 David Drive Met. LA to tell the manager Ryan we never received our order. We included a 5.00 tip. I don’t see why we need to pay for this incompentecy!!!

  203. I have ordered pizza with order no 110 at Jodhpur Rajasthan. Order not delievered payment taken and no response on any number. We were starving and waiting for food but no response. Pathetic not expected from dominos . We file as consumer court.

  204. Took 3 hours to get our good and very rude manager she didn’t even ask our name just kept saying the food is on the wY

  205. 1403 57th Ave W
    Bradenton, FL 34207
    United States Domino’s Pizza, Bradenton, 34207. I order once or twice a week from
    This location. Ordered at about 4:00PM,
    Received text that driver would be there shortly at 4:33pm. 5:15pm After talking to 3 people, one guy said it’s on the way, finally got a manager,Shayla, said it’s takes an hour to hour and half. We saw the delivery guy drive pass the house, no Dominoes sign on top. Shayla then said oh , it’s just now leaving. Received about 5:25pm. I said I have been buying pizza 🍕
    From you for 4 years. I asked not to be charged. She said I can’t do anything. But
    I’m a loyal customer. Nothing I can do.
    You should not post a Pizza Guarantee when your employees don’t try and resolve an issue. Do you allow your Local Managers to make Customer Service Decisions?

  206. my husband and i ordered a pizza… we work at a hotel. he had to work a double shift. so we ordered stuffed cheese bread and pep. pizza. got it … not any time soon and was long time later. no sauce in the stuffed cheese bread and pizza was cold . not even barely warm cheese was hard and cold. nasty. dont appericiate getting somebodys left overs like i said i work at a hotel and my husband so nasty would not recommend ya’ll. looks bad on the holiday inn.

  207. Horrible !!! I ordered pizza parm sub n boneless wings delivery.. instructed to call when at my home didn’t call !!! I waited hour for my horrible food ..parm sub horrible no chicken no sause … Boneless chicken no sauces for it .. I called the dominoes the manager very immature n rude .. Never again!!!

  208. I would like to make a complaint about the Domino’s store on 6612 Brentwood Stair Rd F, Fort Worth, TX 76112. The employees in the store and the driver were rude and didn’t have no mask when making the delivery. It took over a hour to make the delivery

  209. I ordered a Pepperoni pizza on Saturday 4/24/21 and the lady at the counter did not even open the box to see if it was correct, she slammed the box on the counter and took my money, when i got home it was a cheese pizza and not what i had ordered and paid for. I could not go back to return it bcuz i was babysitting my grandkids and could not leave the house so i called and waited on the phone for someone to answer for 55 mins then just hang up. i tried calling back but had the same luck. I’m not one to complain and i understand that mistakes are made but the customer service on 6338 Old Pearsall Rd, San Antonio TX horrible.

  210. First visit to Domino’s Pizza #6862, (806) 358-7181. Server 5803. Order 154, Date: 4/26/2021. At age 65, and a disabled veteran on a fixed income, I kindly asked if there were any specials. Server 5803 said, and I’m paraphrasing, Yes, but only for large pizzas, large orders. I paid $9.19 for a 10″ pizza with twi toppings. When the server left the pos, I’d noticed the blue Domino’s Menus on the counter to my left. Front page reads “$7.99 each, 10 Wings or 3-Topping Pizzas.” Had the above noted server pointed this economy offer out to me when I’d asked about less costly offers, this complaint would not be necessary.

  211. Why do you have a national advertised special for a large 3 topping pizza for $7.99. In the city of Renton, WA, that special price isn’t available. Why would a nationally advertised special be excluded at my local dominoes? My Dominoes App even shows the national special but won’t let me apply it.

  212. From what various surrounding Dominos employees have told me, I reside in an area considered to be a “dead zone.” I live in Dunn, NC. Besides my town of Dunn, I am in proximity to the following towns: Erwin, Lillington, and Coats. The Coats Dominos is just over 2 miles away, but they claim they cannot deliver to my residence because the “system” doesn’t allow for it. QUESTION: How incompetent is Domino’s logistics team if they cannot provide delivery service to an address just over 2 miles away from the nearest Dominos (in Coats)? Just so you know, there is another pizzeria in Coats, further than Dominos and they provide delivery services (Noah’s Pizzeria just over 5 miles away). Just so you know, after speaking to the folks at Dominos from Dunn, Lillington, Erwin, and Coats—the only response I received was “Dominos is working on it.” Years ago the Dominos from my home town (Dunn) told me that once the Coats Dominos opens they’ll be able to deliver to my address—that was a complete farce. LEST WE FORGET, Dominos became a household pizza franchise by guaranteeing on time delivery. Today, Dominos will not deliver to my residence at all despite there being a Dominos in all surrounding towns, and I have not even been extended the courtesy of being offered any discounts or offers for this inconvenience. In closing, I’d like to be provided with the contact information necessary to escalate this complaint up through the appropriate channels and/or responsible party.

  213. Why the hell do you ppl say contactless delivery when ur delivery driver doesn’t leave the food they call you for you to go outside and get the food!!!!read the instructions!!! Oh wait they don’t!!!What’s the purpose of tipping these assholes if you Not goin to bring my food to my door!!! What’s the game you ppl got going here!!!

  214. Interesting Pricing Policy at Ruston, Louisiana Dominos (Tech Drive)

    On Saturday, April 24, 2021, around 7:00 p.m., I ordered two (2) medium pizzas (thin crust, sausage & pepperoni) from the Ruston, Louisiana Dominos. I had a “free” pizza, and before placing the “on-line” order, I asked by phone if I could apply the “free pizza” with the above-referenced on-line order. I was told that I could and that the “free pizza discount” would be calculated at the pizza pick-up window following the placement of my order online. (The “e-mail special” was for two medium-sized pizzas for $5.99 each [as referenced above]).

    My understanding was that with my “free” pizza — the second pizza, would be $5.99 + tax.

    When I picked up my two pizzas, I was told that my “total” would be $12.xy. I indicated that I had been told that one of the pizzas was free (and that I had made this order via my computer and that the “free” pizza would “show up” on my order).

    When I went to pay for the order, the Ruston, Louisiana Dominos Pizza manager indicated to me that it was Domino’s “policy” that a free pizza could not be combined with any other order. (I indicated that that was not what I was told over the phone shortly before placing my order via computer.)

    So, I ended up paying $12xy for (in essence) one pizza [the price of the pizza if ordered, I suppose, at the drive through window] since the “free” pizza was placed with the computer order and could not be used in conjunction with any other order. But there was no “free pizza” if it was ordered with an additional purchase!

    That is, one cannot use a “free” pizza with any other order, and even though I ordered the “second” pizza along with the “free” pizza on-line and confirmed by phone, I paid the “window” price ($12.xy for one pizza) rather than the “special” price I was offered via the computer.”

    As a marketing professor at our local university, I found this a very interesting lesson for the class to react to.

    At the end of the class discussion, one student “wag” in the class raised his hand and said, “Dr. Pullis, here is a great new “tag line” for Dominos Pizza – “Dominos Pizza – we will leave a bitter taste in your mouth!” We all had a good laugh.

    We closed by an interesting class discussion of how large corporations such as food chains have a terrific challenge in the hiring of competent managers and employees, and that basically, Dominos does an outstanding overall job in this regard.

    That said, if Dominos policy really is that an earned “free” pizza cannot be combined with another order, I hope Dominos might consider a statement by your “free” pizza offer to the effect that “Your ‘free pizza’ may not be combined with any other order.” That just might keep another Domino’s customer from leaving with a “bitter taste” in his or her mouth.

    Thanks for your consideration.

    Joe M .Pullis
    pulxxxx @bellsouth.net

  215. I recently ordered from dominoes @ 1636 E 8 mile rd detroit mi 48203 store # 1169 for delivery. I ordered @ 8:30pm. I noticed Items were in quality check for a while. Noticed i missed a call from dominoes. No message was left to tell me why they were calling. I tried to call them back, phone rang for 45 minutes and nobody answered. Time went by and we assumed they cancelled the oder since items still not delivered. I went to bed. My husband was on his way to bed and the doorbell rang. The items were delivered at 11:00 pm. 2 1/2 hours after we ordered. I called them the next day and asked for manager, he was not there. I spoke with assistant manager. He was very kind and understanding. He said he would talk to manager. I talked to assistand manager again and he said he spoke with the owner and he will give 2 medium pizzas, I told him I do not want pizza, still have other items in frig. Would like to get it taken off my bill. I spent $35 for items, delivery and tip. Got cold items 2 1/2 hours later. Assistant manager said I would have to talk to manager. I called the manager and he was makeing excuses. He said they only had 1 delivery driver. I understand cant get people to work these days.They should have left a message when they called stateing the problem especially if there not gonna answer the phone. Then the manager asked me to hold. He never came back on the phone, left me on hold for 51 minutes, then phone disconnected. Very Rude! Please respond to this email. I do not want to deal with this location again, I would really appreciate if you can help to resolve this situation for me. Thank you Denise Gittens

  216. Drove 20 minutes to tappahannock 6 to pick up pizza and wings. When I got home, the box contained bread dough with habanero sauce. It looked disgusting. Why would they do that???? I have a great picture.
    I did call to report it, but decided if I went to get a replacement, they might spit in my food for complaining. Why would anyone cover dough with habanero sauce???

  217. Stepped inside your Bryant, Arkansas location to pick up my pizza. I was inside for maybe 3-4 minutes and was dripping with sweat when I left. If I’m inside for only 4 minutes and I’m drenched, how do the employees who work there for 6-7 hours at a time feel? Poor things may pass out from dehydration or heat exhaustion. Fix the AC for your employees.

  218. 4/30/2021 8:45 am. I just had one of your suppy truck drivers call me a bitch and to have a nice day because I rolled his two rolling cards under his truck so I could get out of the parking place that he had me blocked in for over 30 minutes. Needless to say I’m not very happy. I’m in Alliance Ohio at your State Street location. The parking lot is shared by 3 different businesses.

  219. 4 weeks ago my pizza delivery order was placed at 7:15. It didn’t arrive until 9. Pizza guy said it was free. I paid him anyway so he gave me $20 food credit. I went to Domino’s today to use my credit, kid at register went to get mgr and after waiting 15 mins for him I left. This is not good customer service. Domino’s location at 71st and Memorial, Tulsa OK

  220. Ordered from St Joseph Ave location Evansville, Indiana at 1:24 PM May 9th order #339 Charles Poole 460 Applewood Court Apt 5…credit card pymt including tip $25.13…called 2:45 and they said they were really busy…called again 4:15 same “dismissive” response…called at 6:48 another “dismissive” response…reminded them online payment had already been posted to my bank account…and had no choice to expect pizza delivery…said was on the way…called back at 8:12 and was told I had canceled my order…I did not…because payment had already gone through…was put on hold and after 20 minutes hung up and searched where I could file a complaint…and…here we are…I could go on a emotional tirade…after reading how one of your Domino stores treated me…I think your disgust of how they treated me would suffice…this complaint may never see the light of day and my $25.13 loss will serve as a reminder to order from Papa Johns next time

  221. My name is Glenn battle I work at store 1131 I have been at that store for two and a half years my jeep has failed and needs mechanical work I am just a driver but I have stuck with the company through tough times I’m reaching out for help not a handout I want to get my Jeep back on the road so I can come back to work wondering if Domino’s has any programs for drivers when they’re in need thank you

  222. I’d like to request a refund bc I spent 80.92$ last night on 3 pizzas, pasta bread bowl, 2 wings. I ordered delivery by phone. My order finally arrived 2 1/2 hours later ice cold, my wings were rubbery and sauce was just drenched sloppily on, bread bowl was hard as rock and obviously cold as well. Pizza tasted like it was 2 days old. I have not been able to reach out until now so if someone could please get back with me on this matter if greatly appreciate it. I’m available by email anytime and by phone in the evening. I’ll be waiting to hear back from you. Thank you.

  223. I ordered online via the Domino’s app at 6:59PM on 5/10/21 in the VanGouten Ave. Clifton/Passaic, NJ store. I received an immediate notice that the order would be ready between 7:11 and 7:21PM and then I received notification that the order was being made. I got to the Domino’s at 7:16PM, and my name was not on the tv board. When asked, I said what my order was and I was told the order was not even started. They told me to look on the Tracker in the app. It said that my order was still being prepped. Ultimately< I only received a notification that the pizzas were in the oven at 7:34PM. The order is very late and the app should not have told me the order would be ready a half hour ago if that was not the case.

    Also, I was told to exit the store and that I was not allowed to stand there even though I had a mask on and there is NO SIGN or law that says that I cannot stand in the store.
    Not happy. Longtime customer but last TEO timeß have been very disappointing.

  224. I was treated very disrespectfully on may 9th when calling to let dominos know my order was wrong. I have made serial attempts to speak to someone about this matter and no one ever attempted to reach back out to me.

  225. My name is rakesh kumar employee ID is 955083 new delhi stor palam railway road new delhi 110077 My salary has not been received till November 2020, it has been 6 months and now Lockdown is going on and my salary has not been received yet I used to work part time job and used to work in the day but due to Lockdown my job was not available. Store manager mr wasim and HR miss shanstriti many times and called msg sir also called but did not get any answer (now i have lost some) and if something happens to me, it will be responsible for Domino Piza and his team

  226. I had ordered a crispy strips but they gave me crinkle fries…nd that too was cold.. ordered from bettiah bihar.hope u can solve my problem thnks🙂

  227. While visiting in Florida Travernier Fl store at 91200 Overseas Hwy on May 10th. 2021.  There were no other customers in the store. My husband did not have a mask as he forgot to bring one from our hotel  and realized it when he arrived there. This was not intentional. He stayed back k from the counter not to encroachon his space. We are from  Az  and do not  have a mask mandate.   Nick the store manager  very  aggressiveness and exploded at my husband  when he asked for a receipt. He went as far to tell my husband to F-off. Even louder, he stated “I’ll give you  a receipt next time if you wear a mask and did not provide .  This  type of behavior is unacceptable  in any situation especially for a manager. Perhaps you should speak to his employees to see how he treats them. One can only imagine how he treats them when he verably abuses patrons.  As for us we will not be patronizing Domino’s.

  228. Is it a joke? Are you really starting delivers with driverless vehicle? HOW DARE YOU ENDANGER PEOPLE.
    FORGET DOMINOS until you advertise that you’ve stopped and I encourage everyone I met to do that same. Shame On You.