I am so upset. I am a middle school science teacher and I shop at Family Dollar to save money all of the time. I went in today because I noticed the clearance sign on the window for Christmas. I have a picture of the front of the store with the sign hanging in the window. I spent about an hour and a half filling my cart up with supplies for my school. I do this frequently and donate them for future use. When I got to the register to pay, they rang up for a penny. I have called the corporate office before regarding this issue and many of the managers continue to sell them to me for that price when they forget to pull things from the shelf. The manager I dealt with today was very rude. As soon as I started to put my items on the counter, she said “I’m not going to deal with this today”. She told me that I had to pay the price of one Reeses peanut butter cup for each item I wanted to purchase. Where did that solution come from? The peanut butter cup cost the same as many of the items I was trying to purchase (full price!). I recorded the conversation on my phone. I even restated the question asking her if she was telling me I had to buy a Reese’s peanut butter cup for each item that I wanted to purchase and she once again confirmed this. I told her that I had been there several times and purchased many things for one cent when it was out of season and not pulled from the shelf. One of the working counter employees even confirmed this to her. She refused to do so, even instructing the other employees to pull all the stuff and throw it in the trashcan because it was not allowed to be sold. The store is full of Christmas items. There are lights, gift bags, mugs, Christmas boxes, wrapping paper, bows, platters, kids plates, candy and so much more. She refused to sell them to me at all, and at one point threatened to call the police to have me escorted out. I recorded the whole conversation and she told me to stop recording. She stated that she called her district manager, Kim, and Kim told her to call the boys to escort me out if I didn’t stop recording. I’ve never been so embarrassed in my entire life. I spend a lot of money on my classroom and on myself at Family Dollar Store. The manager, said her name was Britney, was very rude. She followed me out into the parking lot, taking pictures of my car and stood there for a long time, recording my car and me behind the driver seat. I even rolled down the window and told her my name and that my car was legal and insured. I plan on reporting this to the local
News station as I feel I was treated poorly due to my race. All three women (African American) behind the counter, made it a point to humiliate me in front of all the customers. I moved to a predominantly African-American neighborhood, and the treatment of the other customers was obviously better. I was even told put the items back on the shelf that they would not sell me. I told her that I was not going to do that because I spent an hour and a half shopping and that was not my job. She’s actually got upset that I refused to go put the items back. Meanwhile, the line of people behind me were obviously getting tired of waiting.