Comments on: Ford Motor Company Headquarters

By: Kathyern Banvard

Kathyern Banvard — Fri, 19 Aug 2022 14:31:11 +0000

my 2017 ford focus needs a fuel line. We have been working to find another fuel line since June 22nd. Part has been unavailable and still remains unavailable. At this point in am very disappointed in Ford. I will very buy another ford product.

By: Paul Richards

Paul Richards — Thu, 10 Feb 2022 16:30:25 +0000

I placed an order for a Bronco on 12-14-2021 and have not heard anything about it. Not even an email saying that it was going to be a couple of months. Absolute silence. That is NO way to run a company. After owning 3 Fords as of now, I think if this is not addressed I should look at another company to see if they will keep me in the loop. Your vehicles are not cheap, I as a stock owner, I am very worried about your company as a whole. PS. Most of my work trucks are also Fords for now!

By: Mickey Sandlin

Mickey Sandlin — Wed, 26 Jan 2022 21:14:56 +0000

The multi-function wiper switch on my 2017 F-150 is stuck in the intermittent mode. I’ve read that this has been a chronic problem. Does Ford have any active recalls that help defray the cost of dealing with repair/replacement costs to resolve this malfunction? I’d appreciate any information or help that you can provide. Thank you very much.

By: Jessica E Soto

Jessica E Soto — Tue, 04 Jan 2022 02:40:51 +0000

My name is jessica and iv always wanted to work for your company I currently live in cleveland ohio , I applied last year after waiting so long for hiring process , I lost my social security card and had to wait up to 3 weeks to get it by which in time ford let me go because I couldn’t prove I was a citizen ? But I am , its covid everything is slow it got sent to the wrong address which took more time and I also caught covid I just would really love the opportunity to come back it’s been my dream to work there , I did the orienration happily & i was told i cant work at that ford anymore which is unfair because i live in cleveland I’d have to move to apple again , i have my social security card and I’m ready and willing to work thank you for your time i know it may not seem important but i am the first to work for your company in my family without the help of other family i did on my own ! Thank you for your companies inspiration!

By: Ben lzard

Ben lzard — Mon, 13 Dec 2021 18:22:16 +0000

Cam phasers are going on my truck I’ve always had Ford trucks and I’m very disappointed because Ford won’t fix it

By: Anonymous

Anonymous — Tue, 19 Oct 2021 14:50:03 +0000

The case number 32897534, Truck VIN # 1FTFX1EF3EKG45357

Good afternoon
I have been trying to get my 2014 F150 truck repaired for over the last 4 months and I am being told that Ford does not have any parts in stock to send to Milnes Ford in Lapeer Michigan. The (Lead frame) started do the same thing that Ford had a recall back in 2013 shifting from 6th gear to first on its own. The recall was for F150’s built in Kansas & Ohio and this truck was made in Kansas. I cannot believe that there is not 1 Lead frame that will fit this truck in the united states. Any help you can do would be appreciated.

By: Joseph Fitzpatrick

Joseph Fitzpatrick — Thu, 22 Jul 2021 14:36:04 +0000

2014 Ford Focus from Bill Collins Ford Louisville, KY. Check engine light came on they fixed it after holding it for 3 weeks. Paid $2,771. Next day check engine light came on. Brought it back. Said needed part and it would take 3 months. Will not give me a loaner. I’m leery of driving it far as check engine light has come on a few times. Since I paid almost $3,000 I feel I should be able to get loaner and not be afraid of making situation worse with car. Thank you for your attention to this matter. Joseph Fitzpatrick, 502 297 xxxx kevinfitzpatricxxxx @comcast.net

By: Sheryl Welch/Drew Welch

Sheryl Welch/Drew Welch — Tue, 20 Jul 2021 23:50:40 +0000

I have a problem that needs to be addressed. My sons car was brought in to put tires on his vehicle, mustang (he is only 19 years old and the car is in my name also (I’m his mother) The mechanic took the car for ride after it was done and redlined it flooring the gas pedal on a car that is not made for it. (it has small engine). Racing it the most the car can go. The mechanic shared it on social media (we have all the tapes) and made fun of the car as well. Meanwhile, my son sat in the Mall for four hours waiting to get a call. He kept calling the dealership in the meantime and they said car wasn’t ready. Also when he finally came to pick up his car, his keys were not in the car. They had to go and find them, because the mechanic supposedly was the last one to have them. When he got his car, there were two added miles added on it and tire was flat. Brand new tires. (have all evidence). He filled them up with a kit I bought from HSN. My son has proof of everything and I am so upset as I am the primary owner of this car. I also purchased a 2017 Ford Fusion from another one of your dealerships, which I have had no problems with. But this dealership, which my son has spend a lot of money servicing his car in the last six months or so, was so upset. My son has a dash cam and and he noticed it was tampered for those few hours. I can send attachments to higher ups who will help me with resolution. I spoke with the dealership and thought I should be compensated. He gave me a credit for the tires to be put on the car and a $500.00 voucher for service. I thanked him because I was on a zoom call and had several clients waiting for me and feel we were shortchanged but didn’t feel he appreciated what we went through as a customer. I am hoping we get a call back because this was not acceptable. I believe the employee was let go. But my son and I believe that this was a horrible experience, unauthorized use of red lining his car and posting on social media, and after all the business we have given them, this was a betray of confidence. I would like to be compensated further. I can be reached at 781-521-xxxx or 781-526-xxxx

By: Jessie strayhorn

Jessie strayhorn — Mon, 19 Jul 2021 23:37:31 +0000

We are a family of loyal ford owners several members of our family are retired employees we have a 2013 ford explorer we purchased new that leaks water when it rains the dealer said that the body seam sealer has cracked and missing in some areas of the roof. We feel this is a manufacturer defect and that ford should take care of this issue

By: HELEN ELLIOTT

HELEN ELLIOTT — Wed, 26 May 2021 16:54:37 +0000

Bought a 2017 FORD EDGE SEL AWD from WAYNE FORD, less than 24K miles, when I picked it up damage was done to the dashboard speedometer plastic, scracthed my front and rear doors, dealer refused to repaint it or fix it. The vehicle had a major recall on brake lines that could rupture not done and a clang in the rear end (they say) I hear it when it changes gears. Anthony the manager rather than fix it, was nasty and says I am arguing with him. Buying preowned apparently means they can damage your vehicle and they dont worry about it. Anyways after numerous calls, I am getting nowhere, no car and I filed the lemon law. Hope if youre thinking FORD, FOR-get it!