Freightliner Headquarters

Freightliner Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Freightliner Headquarters.

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Freightliner Headquarters Phone Number and Contacts.

0.884298
Corporate Address
9600 W Roosevelt St
Tolleson, AZ
85353-9248
County
Maricopa
Company Contact
Robert Cunningham
Position
President
Phone Number
(623) 907-9900
Yearly Revenue
$338,665,329
Employee Count
210
Sic Directory Code
5013

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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30 thoughts to “Freightliner Headquarters”

  1. Have a Freightliner M2 business class that Freightliner here in Lake City Florida refuses to work on. Say they do not have the computer program to diagnose a transmission issue.. Any help?

  2. I would like to lodge a complaint about one of your dealers service.
    River States truck and trailer have my 2011 Sprinter. They were told the computer was replaced and it needed to be reprogrammed. This was two weeks ago.
    They didn’t tell the service tech this but instead told him to run some tests.
    The 4 hours of tests have confirmed and the tech now agrees that the computer needs to be reprogrammed.
    I need to know why the don’t do what they are told by the customer and run up the bill without cause or reason.
    I am a very patient guy and generally go with the flow, but I need this truck for my business.
    I am VERY ANGRY about this uncooperative attitude of your dealer.
    STRAIGHTEN THEM OUT. NOW.

    1. I’ve have never been treated with such an attitude of what have dealt with at truck centers of liberal ks. Price gouging is an under stayement.I will never have any dealings with this location again.I broke down and have sitting for over 4 days. They made all sorts of excuses for not working on my rig. I never have seen anything like this in 30 yrs of driving.

  3. I purchased a 2006 Freightliner M2112 and I am trying to locate an owners manual and a service manual. Ant help will be appreciated. Thanks

  4. I have complaint for stoops indianapoli, Endingburg in ww willians dealers I left my tractor for two weeks with a problem that injectors 2/3 not work they repl, the injector still not work, know they repl, the EMC still not work, show the same problem and I spend $10,000 dllrs and no bady can fix the truck: 2009 columbia Detroit 14L my phone to contact me: 812 827 4355 thanks, lock to me they are parts replacesment, no mecanics And make bad dainostic

  5. Napa Idaho Freightlighner. Is trying to charge me 1800 bucks for a oil pan. And some oil. O rings. They put 6 hours of labor. Smh I’ll. Never use them again

  6. I called the Freightliner dealer in Columbia SC to get some parts. One part is being sold for over $400. The same part is being sold for $186.95 in Augusta Freightliner. Columbia is also charging over $200 for an after market muffler,the same muffler is being sold for $68.00 in Augusta. This price gouging needs to stop. I’ve got to drive 100mi round trip to pay a more affordable price for parts. Freightliner of Columbia will never get my business,I’m already spreading the word to my o/o friends.

  7. My name is Roderick Weatherly. I just purchased a 2007 Freightliner Classic XL. I am having problems changing the single contact snap-ins located in the rear of each guage. No dealership has them nor can I find them at an after market store. Can you help? Please send a msg to my email address so that I can send you a picture of what I am in need of. Thanks in advance for any and all actions given to this request.

  8. Freightliner is terrible , i bought a brand new 2020 , very frst day hub seal got leaked and oreo on the hub was loose and was leaking the oil regularly, then i tried AC , there was no gas in AC and liner noiser under the dashboard outside the truck got broken with the air and my central keys were also not working when i went to dealership , they hold my truck for a week and charged me labor for checking keys and liner noiser , when i asked them how you can charge me thn they said we checked your liner noiser , bt tht was already broken when u told them and they charged me without any reason and for keys they said we cnt progrm them and they charged me 300$ for liner and 206$ for just checking thts sucks and my mileage wasn’t even 1000kmsand . I have a high payment and they parked for a week my brand new truck. In the very next trip , ABS stopped working, truck started breaking cruise control , while going on the road , truck lower its speed around 10km and rpm needle starts fluctuating and when i press breaks they make so much noise , i went to the dealership and they said we will see it next week , still they haven’t check it freightliner sucks , i am frustrated and have a loss of around 15000$ If i go per day earnings because they parked my truck . Freightliner sucks , i will not buy freightliner anymore and will not recommend to anyone . I am just looking for the headquarters email if they can help me out with the defects of my trucks and help me get back my truck on the road and help me with looses , otherwise i am thinking to hire the lawyer to file a case against freightliner if I don’t get any response because they gave me of shit instead of a new truck , if they do inspections then how they can miss loose bolts and even AC gas

  9. Hi love the 2020 cascadia but i have some major problems with road water mud going on the side windows and mirrors after a mile of driving I cannot see true my widows in rain snow tubulance created by the wind very dangerous wen loosing visibility….Thanks is there something to fix this major problems (British Columbia )

  10. How to contact the corporate office out of office hours? I have an issue that needs to be dealt with and It cannot wait until Monday.

  11. I would like to know if there is an alternative customer help phone number that i can call. The customer service phone number on your website did not work for me, I only got an automated message.

  12. Yes I leased a new 2021 freightliner cascadia from western express it had25 miles on it when I got it the front sensor says 0 ft and it applies brakes for no reason at all it says brake asst and I have no Jake brake either dome light wont shut off and heat does not work in sleeper it has 20,000 miles on it now and I have nothing but problems with it its truck #11225 need help

  13. Hola,fui a freightliner de Puerto Rico (Centrocamiones) tuve la peor experiencia comprando partes,la mayoría de los vendedores no saben nada de partes,me despacharon mal 3 veces las partes aún así teniendo el vin number, aparte de eso no devuelven el dinero por partes mal despachadas por ellos mismos!pero no se queda ahí aparte de eso te devuelven el dinero en cheque por correo 2 o 3semanas después,habiendo uno pagado las parte en el momento,pero adicional a eso también te cobran un 15% de restoking!!! Siendo culpa de ellos esto es el colmo!!! Me gustaría que hicieran algo al respecto! Son totalmente incompetentes el gerente es el peor!

  14. I bought a 2015 Cascadia Evo New
    After experiencing freightliner service out of town
    I won’t buy another one

  15. I have a 2015 Freightliner cascadia I am in the shop third time in a year and a half with transmission problems I just spent $6,200 last week in Albuquerque to have my transmission repair. Now I’m at the Freightliner dealership in Amarillo with the exact same problem and now I’m going to get charged again when it should have already been repaired this is totally uncalled for I need some help from somebody.

  16. I have been ripped off by Freightliner more than once and my truck still is not fixed 3/17/21. I need to speak to someone s immediately.

  17. Had transmission worked on 3 months later transmission bolts from transmission came lose and transmission came away from motor about a inch this was freighliners problem because bolts were not tightened I feel I should be reimbursed for everything it cost me as first time Oner operated and had only made a few payments I would like to speak to corporate about this.

  18. Houston freightliner holding my truck shop tag#5249
    He tell me 6-8 hours job but my truck sitting there almost month I am losing my business I call I stop by thay lied to me always saying tonight tomorrow morning I am try it pls. Help me out here
    Thanks
    267/981-xxxx

  19. Transteck, Inc.
    Freightliner/Westernstar of Philadelphia
    215-945-0350
    215-946-3518 Fax
    transteck.com
    This Freightliner dealer has charged our company over 40k in the last 4 months on two of our trucks. If the repairs lasted, it would be ok. But after a month of the truck being there we pick it up and get 15 minutes down the road and it is doing the same thing, engine light back on, derated, so we turn around and go right back and miraculously they find brand new faults that they did not find the month it sat there. Each of my trucks have been in this Freightliner shop 4 or 5 times each since November, Over 40k spent and I pick up both trucks yesterday and one truck is already doing the same thing it was doing. The other truck has not been used yet, but the way its going I am sure it will not last long. There has to be some kind of guarantee in Freightliner maintenance. You cannot tell me that a truck stays there a month and gets 15 minutes down the road and its doing the same thing again, so we bring it back, 4 times now and every time they say, oh its a totally new fault. I need answers and someone to hold this dealer accountable. I will dispute every invoice if this is not corrected.

  20. I hate to beat sround the bush, but this has gone on too long. My truck a 2016 western star was towed to your kansas city collision center two weeks ago. While going through the ususal back and forth with Ryan Hoppe and our insurance folks, it has become a long process. Well, both myself (the truck buyer) and Harlan Call (registered owner) have recently tried calling, emailing, smoke signal,carrier pigeon, etc. Ryan, and he absolutely will not return our attempts to find out first, what the status is on the truck. Yesterday, the claims adjuster sent both myself and Harlan emails granting permission for your collision center to effect the repairs. The caveat is, that we must call Ryan and let him know. He STILL will not return calls or reply to emails. Now, we understand that we are not his only concern and that he has a lot on his plate. That notwithstanding, we ARE not only a current customer, but WERE also, a future customer. I have tried to be diplomatic, but my frustration is at a boiling point. How can we give him the go-ahead, if he won”t respond? This has gone beyond ridiculous. On the few times I was able to speak with Ryan, I ALWAYS apologized for taking up his time, to let him know I knew he was busy. So he absolutely cannot say he didn’t wish to speak with me because I was acting like a jerk. I expect and deserve the same respect in return. Now, I do not wish to communicate with him any further, so, in order for my truck to start being fixed, I am letting YOU know that approval has been granted and you can let HIM know to get on it! If you wish to reach Harlan Call and ask him what type of treatment he has received, his email is: jkntrucxxxx @gmail.com. Thank you.

  21. We took our 34 ft RV to Freightliner on 4/2 for a small AC problem and to check a grinding sound for which they replaced the airbags when we got it back the RV pulled horrible to the left it was not doing that when we took it in. So we had to turn around and take it back. Since then they have done an alignment for 500.00 which did not fix the problem so then they put new steering in for 1,200 and it still didnt fix the problem that somehow they created. I have planned a two month summer trip and have many state park reservations made some with our 6 grandchildren. We also bought this RV so we could travel with our severally handicapped son during covid . Since our RV was in perfect driving condition when we took it in I feel they should not charge us for what they havent fixed though this will not help with the mental frustration of not know if our summer plans will work out, truly disappointed that they dont seem to care that created this problem.. that may cost us our long planned and awaited vaca

  22. Freightliner been on the shop for 2 weeks for ac work, can’t not get Bill to give me call with update. Every time they say Bill will call and he never does. It’s in the shop at,Go Freightliner Broward, 2840 Center Port Cir #102, Pompano Beach, FL 33064. Was supposed to be a simple fix.

  23. To whom it concerns. Whoever programmed the dt12 do not know what they are doing. These transmission do not shift properly. When up shifting the rpm needs to wait till it reaches at least 1600 before shift to next gear.

  24. I need to know how I can get in touch with someone that will help me with a new truck I bought have several problems including a bent door frame have been waiting for a year now and still no help

  25. We’ve owned our 2016 Fleetwood on a Freightliner chassis since new. We’ve had multiple issues with Fleetwood’s workmanship but no issues with yours till now.
    Miraculously we were pulling into a campground when the power steering went out. The way it was installed caused it to constantly rub against a metal cross beam causing it to fray and spring a leak. We were extremely lucky to find a terrific shop and crew in a small town of Wyoming of all places. There were able to get us in and repair the extremely hard to get to high pressure line and get us back on the road, after spending $652.67!
    This really should be a recall issue because this wasn’t wear and tear but an issue of improper placement of a fluid line. I’ve taken pictures that I can send you. Wanted to bring attention to this issue and maybe get some reimbursement. Thank you.

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