General Electric Company Headquarters Contacts.
Corporate office address, contact information and phone numbers for the General Electric Company Headquarters.
Write a review or read complaints from other customers.
General Electric Company Headquarters Phone Number and Contacts.
- Company Website
- http://www.ge.com
- Corporate Address
- 3135 Easton Tpke.
- Fairfield, CT
- 06828
- Company Contact
- Jeffrey Immelt
- Position
- Chairman and CEO
- Phone Number
- (203) 373-2211
- Fax Number
- (203) 373-3131
- Employee Count
- 301,000
- Twitter IDs
- @generalelectric
DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.
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REVIEWS – Rate This Company with 1 to 5 Stars.
How do you rate your experience with this company?
[Total: 12 Average: 1.7]
It would be great if the company could answer their messages on Facebook. I tried Twitter also but did not get a reply. I suppose I will have to do it the old fashioned way and contact the corporate office phone number.
Is the customer service phone number the same as the corporate office phone number? I want to contact the customer support department.
Purchased a top loading washing machine (model GTW840SCSN0WS with serial number RR127065G) a couple of months ago (9/20/2020) and the metal inside the tub is faulty and rusting causing washed clothing to have rust stains. Clothing comes out with rust stains from the metal oxidation on the tub. The stainless steel tub should not be rusting on a new machine that is a couple of months old. We have a water softener so the issue is not hard water. After spending over $1000 on this new machine, we had called for someone to look at it and was told it was not covered. When I called GE back to inquire why they would not fix it, they indicated that it was cosmetic. This is not the case as the faulty materials on this inside of the tub should not rust and it is more than cosmetic when clothing is being ruined by washing it. I asked to speak to a supervisor and got through to I’eisha who told me that they would send a new tub but labor was not included. The tub will show up in 5-10 days but how will this tub get replaced? Why is the labor for faulty materials not covered for such a new machine. Please help me.
Worst company ever!!! They do not stand by their products. Bought a fridge one year ago and it’s already broken and they won’t replace it . So mad!
I bought a ge dryer in 1967 and have used it till this day. A few minor repairs is all. It is going out now and I’m a senior citizen and can’t afford a new dryer. Is there any program to help me get a dryer? Any help would be appreciated.
HOW can I contact GE President or CEO
I’m learning that GE doesn’t care about their customers. It’s a sad situation that money it what this company is all about.
I certainly agree
The level of service from GE Appliances are terrible, they send Appliances without instructions manuals, use Ralph’s Transfer for delivery who makes appointments that they don’t keep, show up to install items that have not been delivered, l would never recommend either of these companies. I paid alot money for Appliances and months later l am still waiting for instructions and a replacement dishwasher.
Whirlpool Water softener units lasted 4 years, GE barely over 2 years.
I would like a refund. Working with the problems in 90 degree heat while recovering from a stroke is no fun either.
Had 5th heart attack, didn’t need GE Junk causing more damage.
Have been unsatisfied with customer service response to problem with 2 year old GE Cafe refrigerator. Had chat with Ellen who sent me to site to pay $1.00 for advice on problem. I know what problem is. I had repair service on 7/18 when I was advised problem could not be fixed. I need someone to address issue that 2 year old refrigerator. which was replacement for less than 1 yearl old fridge.
I purchased a GE washer last March, it has had issue after issue, has been repaired three times, and now does not work, I was going to buy a warranty I was told no need to as they extended my warranty by 6 months. I called before the end of those 6 months as the washer finally stopped working completely. They are refusing to replace the machine. Only do service for those extra 6 months which ended yesterday as we just got an email stating they won’t replace. I am tired of dealing with them with no results, I have been degraded by the technician that was sent out, saying I was loading wrong, or using the wrong soap which he double-checked and I wasn’t. He told me that the machine I bought was meant to be used fully loaded and not with small loads. SO I guess I need two, one for small loads and this one is for larger loads. It is preset to do towels at max speed but he told me I was using it wrong I should only use medium speed. So then the preset is wrong. It is not my first front load machine and my older one I have had for over 10 years (LG)and because I wanted a new one. I am now stuck with a large paperweight. I will never buy another GE product and I will tell everyone I know about my issue and lack of results from GE. I will be sure to post on my Facebook page and every other social media outlet I can get my information out on. Thanks.
I would like to know who designed the broiler on the BOTTOM of the appliance! I have to lay on the floor to see in the broiler. It is a ridiculous design. I love the gas stove, but this is so wrong
I have already sent an email, but here it goes again….I have a gas range, I love the gas, but,
I want to know WHO designed the broiler on the BOTTOM of the appliance????!!!! This is the most ridiculous design I have ever seen….Can you just see a 72 year old woman (me) laying on the floor to see inside the broiler! What the hell were they thinking?!
I have a complaint about your employee “Julia” in consumer relations
Had a horrific experience with a purchase of washing machine and dryer set for my daughter
Was told immediately available
Arrived late and when did arrive was not working had to have technicians out multiple times and finally replaced washing machine almost 3 months later
I asked for 150.00 compensation for all the horrific calls, on hold , missed work for technicians and school and laundry mat errands …. Unsafe for college girl…
I asked for 150.00 and “Julia “ said no and offered 75.00 …. I refused and said that was not enough due to all the aggravation …. 3 months later … I told her that I would write a letter to the Better Business Bureau and
The reason for this letter ….. She said “I don’t care!”
Quite impressive customer service you have !!!! I’m beyond livid !!
The call is on recording … perhaps you should listen to your consumer relations employee…
GE portable dishwasher purchased Dec 2020. Model #GPT225SSL0SS, serial #VR601596K. 4 months ago door locking mech was damaged, and the inner door plate damaged. Unable to get help from GE for repairs. Never called us back , always leaves us on hold. Willing to take to shop within reasonable distance. Please help!
Purchased a GE dishwasher in 2017 from Home Depot. The Adora Series. It is out of warranty. Scheduled an appointment to have a technician come on Friday 10/22/2021. He was supposed to arrive between 1;00 & 5:00. At 3:30 I called your call center to see what he would be arriving. I was told he was running late and would probably not make it to my house. After waiting for hours & only because I called was I told this. After talking to YOUR representative I was informed that he most likely wouldn’t be there that day. Of course, I was upset but I said then he will be here first thing in the morning. Oh no , I was told, the first time slot available is Saturday 10/30/2021. Your product is awful, your customer service is even worse. I will never buy another GE Appliance again.
I have the refrigerator, dishwasher, microwave & oven. Also purchased & GE washer & dryer. ALL ARE POORLY MADE. I plan on going on the website trying to alert potential customers what awful products GE produces.
I bought a washing machine in december 2019 and the spin cycle stopped working.I called for service and was told the computer panel has to be replaced at cost of485.00.Ipaid 529.00 for the washer.Is this a joke?
My wife & I just purchased a home in Estero, Fl and the house was built in 1992. The GE Dishwasher is still working fine, however, we need a newer model. We thought GE would like to hear this 30 year old dishwasher is going strong and should be used in a commercial to show just how reliable GE is. I would have attached a picture if possible. Here is the Model #GSD97OP-35. Ser. # MG 746284 B. Unbelievable!
We purchased our GE dryer, GFD55, in January 2021 to match our warranty covered washer and I must tell you it is the WORST dryer I have ever owned! I believe this is the first time I have ever contacted a company to complain about an appliance and since I am in my mid 70’s I have many years experience. Thanks for your time!
I ordered a wall has oven range in February. Last week I got a call that is was going to be delivered the next day so I took time off from my job. No one came and no one called. I called the deliver company, they apologized and said it was going to be delivered 12/28. On 12/27 I got a robo call saying the deliver time would be between 1:30 and 5:30. They came at 11:05. The men hooked up the gas line but couldn’t plug it in or install it because it had a 3 prong plug and I had a 2 prong outlet. I understand that, however, I have come to find out that the hookup to the gas line is illegal. I was told by a plumber that 2 connectors cannot go together and that GE needs to come back and fix this problem. After wasting half the day on the phone trying to get someone to come back, I was told an email was sent and I would be notified of a date, however, right now their is no available times until the end if January. This is absurd. I am very surprised that a company like GE is this irresponsible and are putting customers at risk by hiring service people who don’t know what they are doing! I paid for this installation and will have to pay a plumber if Indont get someone here in a reasonable amount of time to fox this and I also want a refund for the installation that was done incorrectly.
I recently had the upper element in the oven of my GE Profile explode, sparking, smoking, and melting, spewing molten metal on the sides, oven racks, and floor of the oven. To say that I was frightened is an understatement, because I could have been seriously injured or even blinded. I had just opened the oven after preheating to 400 degrees to bake bread. If the door had been closed, I suppose it would have blown the glass out as has happened in some other Profile models. This range was installed in December, 2016, but not in daily use until July, 2017 when I moved into my new home. Thus, it is still quite new and such an explosion should be totally unexpected. I have had other GE ranges and never experienced a similar problem.
If the element had simply failed, I would have been disappointed but would have replaced it without complaint. However, concerned that this might happen (or has happened with other owners), I feel the incident should be reported to the Consumer Product Safety Commission. For me, given the potential gravity of the situation, I expected that GE would replace the unit without any charge. That was not the case, however, although you did waive the fee for a house visit and gave a slight discount for labor and the part. Of course, nothing will remove the unsightly melted metal in various places in the oven.
I am asking at least for reimbursement of the charges if you agree with my concerns The incident occurred on Feb. 17 and the repair was completed on Feb. 21 for $147.42, the case number is 07415785.
I purchased a French door refrigerator on 12/13/21 from Lowe’s in Chillicothe, Ohio. It was delivered on 12/17/21 and compressor quit on 3/2/22 called for service on 3/3/22 repair man came on 3/21/22 has to order part scheduled to come back 4/4/22. I want a new refrigerator. I paid for new refrigerator. I want a new refrigerator. I have been without refrigerator since 3/2/22! What happens if part doesn’t come in? How long do I have to go without refrigerator? This refrigerator is under warranty. It is defective. It died when it was less than 90 days old!!
Case # 07528529. I have spoken with Lakeisha in Consumer Relations and Aamira both were very nice, courteous but I’m still without a working refrigerator. HELP!!!
I have had freezing in my new GE French door freezer since it arrived. I want a new refrigerator. Grand appliance mgr Marty says I have to have service first. Then he’ll see. We have had food spoil, a carpenter remove cabinets so refrigerator will fit so repair man here until Thursday. Terrible service. Please help. I don’t want this refrigerator. I want a new one.
Ongoing problem with 5 year GE cafe refrigerator. 4 repair visit same problem. Deli draw freezes then defrost and the rest of refrigerator warms and content must be trashed
More of a complaint, I purchased a service extended warranty, and when I call GE to help try to expedite the parts to repair my machine under the outside warranty that has been brought to my attention. GE said they could help me by selling me the exact same washer. It is now valued at half the price when I bought it And the discount they were willing to give me is from the price I purchased four years ago which will come out to be more than what the current price is at 49% off so this tells me that the product I purchase has less than half the value on a gnu unused product of the same quality so your quality of your product has gone down in order to be able to sell it cheaper than what I purchase it for less than half the price even though the warranty policy is not through GE as I said it was brought to my attention it’s sad to hear that your product has decreased in value instead of increasing as the current economy, everything else has increased it shows that the quality of your product has gone down.