Comments on: Jack in the Box Headquarters

By: Jim

Jim — Fri, 16 Jun 2023 03:32:49 +0000

Litchfield IL property had sign $3 each Jack Wraps. Manager said tax in Litchfield was 25% and bill for two wraps was over $7. I had to wait over 10 minutes to order as two customers previous orders were shorted over 7 items(egg rolls, tacos, etc.) There were 5 employees there and 3 customers. New customers came in to hear about the 25%(really 8.25%) local tax. I hadn’t been in a Jack on the Box for.30 years. I remember why now.

By: Karen Wilcox

Karen Wilcox — Tue, 10 Jan 2023 22:58:46 +0000

I started with the company approximately 3 months ago. A little over a month in a to working I tripped over a box in the freezer that had been left in the walk path. I broke my knee cap. Before the accident I was getting 45 hours a week. Since my doctor released me to full time hours I have been given 30 or less. I also was moved from days to nights.
I am a single parent who was hired on for days so I could be home for my child.
I’m unable to pay my bills now. I’ve tried talking to my GM and get no where. I tried my area manager, and all he did was call my manager and tell him I was trying to get a hold of him.
I don’t want to quit so what can I do?

By: Kimberly fulton

Kimberly fulton — Sun, 11 Sep 2022 22:43:39 +0000

your restaurant at <18th Ave and van buren in phoenix az

By: Diane Massaro

Diane Massaro — Sat, 27 Aug 2022 04:38:28 +0000

Went to Jack in the box in Coeur d’Alene, Idaho ordered 2 shakes and they explained the shake machine was shut down why is the shake machine shut down ???? Somebody needs to answer as to whu

By: Chief Harry El-Bey Shabazz

Chief Harry El-Bey Shabazz — Sat, 20 Aug 2022 15:45:04 +0000

I tried to use me tax exemption @ your store @ the 8900 block of North belt way 8. I tried to use it two times on the 5th & the 20th l was told that they don’t Government tax exemptions which illegal. I”m prepairing notice to sue Jack in the box inc. & it’s franchisee for discrimination & sedition l receive exemption for tribe all over the world. I tried to call your corporate number to talk to someone was given the run away through your system

By: Dave Williams

Dave Williams — Wed, 17 Aug 2022 14:54:24 +0000

Went to Jack In The Box in Greenville Texas as for a number nine I want you to have bacon and ham and I just asked for ham take the I asked for bacon and take the ham off but they insist on double charging me for replacing one meat with another one so I asked for take that off and give me two Breakfast Jacks with bacon and when I got in the car it had ham and then the girl got an attitude with me about making our day bad because I asked for bacon I’ve been asking for baking the whole time I was there and then you going to give me breakfast Jack with ham and said I said Hammond even another customer was there hearing me say bacon bacon bacon bacon all day and I got experience with I was the manager Chipotle Grandin Long John Silver’s and Wendy’s and I didn’t know it was up charge for replacing the ham for an extra piece of bacon

By: Anonymous

Anonymous — Thu, 11 Aug 2022 18:12:08 +0000

Went to my local jack, drove thru, got home , order wrong, drove back, order wrong again. Wasn’t even busy,. Is it so hard to pay attention and listen? Evidently so. I tipped them as well. Scary to think this is our future. Mgr. didn’t even offer some kind of compensation. Will never ever go back, and will spread the word that customer service is no where in your handbook. Even if you offer one.

By: jeff chapin

jeff chapin — Mon, 08 Aug 2022 21:34:34 +0000

asked for two bottles of water. some lady over the speaker state they were out. i then asked for a cup of ice water. location at mockingbird anf 35e in dallas texas. once o pulled to the window. the lady said 3.68. i told her to keep it. drove off. i have been doing business with jack for many years. 101 degrees today my jack will give someone a cup of water. that is just low down.
972 607 xxxx

By: Ramona O'Neal

Ramona O'Neal — Mon, 08 Aug 2022 18:06:25 +0000

Hello I’m making a complaint on the Jack in the Box on Admiral Callaghan Lane in Vallejo California (707-557-3473)I ordered three egg rolls and I was only given two and was told to pay 50 cents for another one I was giving one egg roll to a friend so she would have been having a sauce and one sauce is not enough for two and it should be posted that with egg rolls you only get two for three piece so. I asked for the manager she said she was the manager then I asked for the district manager’s phone number I was refused then I asked for a receipt showing the refund the manager would not give it to me. The date was 8-6-224:42:34 pm. My name is Ramona O’Neal 707-712-xxxx

By: Debbie

Debbie — Fri, 05 Aug 2022 18:54:01 +0000

We are having problems with the Jack In A Box at 585 Palomar. More than once now they have gotten the order wrong. We tell them about it and when they correct it they still get it wrong; plus by the time they correct the first screw up we end up with cold hash browns. Last night’ order was a # 27 with an extra egg and extra hash brown. They gave it to us without the extra egg and the hash browns were over cooked. Plus the sandwich had cheese on it and that sandwich doesn’t come with cheese.