Comments on: Olive Garden Headquarters https://headquarterscomplaints.org/olive-garden-corporate-office-hq-contact-office/ Sun, 23 Nov 2025 22:07:06 +0000 hourly 1 https://wordpress.org/?v=6.8.5 By: Rosalba Ibarra https://headquarterscomplaints.org/olive-garden-corporate-office-hq-contact-office/#comment-949792 Thu, 01 Jun 2023 22:01:14 +0000 https://www.headquarterscomplaints.com/?p=7100#comment-949792 My family and myself party of 7 went into the I Street Chula Vista loca atinó today yo celebrate my grandsons 6th grade graduation. We arrived a little bit past 11:00 we were put on the waitlist and told it would be 30 mins meanwhile customer after customer that came in after us with 2-5 guest were seated. My daughter went up to the hostess and asked why all those people that came in after us were already in. She was told that our wait person was coming in at 11:45 so we waited again and at 12:00 a family of 12 that came in after us was called that’s when my daughter went up once again and asked the hostess why that family went in again after us they said they would sit us. As the hostess was taking us to our table my daughter asked to get the bigger table to the annoyance of the hostess she threw the silverware and menus on to the table and uttered have a good day as she walked away. My daughter decided to go talk to the manager on duty Jose and he said they couldn’t plan ahead when 2000 people came in that’s not a typo he said 2000 which is not true he than asked my daughter what do you want me to do? As we were exiting the restaurant the hostess smirked and said in a loud voice have a gods day egging us on. Our family has had many meals at your restaurant and have never been treated this way until today. You have the nicest servers but this hostess should not be treating customers this way. Very disappointed and hurt by the way we were treated.

]]> By: Trish Towery https://headquarterscomplaints.org/olive-garden-corporate-office-hq-contact-office/#comment-878144 Mon, 09 Jan 2023 15:43:58 +0000 https://www.headquarterscomplaints.com/?p=7100#comment-878144 We Went to the Midland Texas Olive Garden January 6 2023. While their, my father in law got his billfold out. He’s 93. We ate and everything was great $94.00 bill and I left $24 tip . (4 of us) We leave and about halfway home he says I can’t find my billfold. I immediately stopped and called the restaurant to please go look at our table. I told them exactly where we sat. It was in a little room to the left as you walk in. They put me on hold and then came back on and said sorry we didn’t find anything. I turned around to go back to restaurant to look for myself. This was around 2:30-3:00. A very Slow time! I get to restaurant walk right to the table. And right their was his billfold on the floor in Plain sight . So my complaint is …. They didn’t even bother going to look. It was plain as day right on floor. I am thrilled we recovered it by me driving back cause really it is our favorite restaurant to take them to monthly ! I mean I just spent $120 and they couldn’t even go Look for the billfold and they DIDNT cause it was in plain sight. YES IM HAPPY I WENT BACK TO LOOK MYSELF ! God was with us that day ! He had just cashed his SS check and had cash in it ! I just feel like they did us wrong by not looking it was very slow thst time of day. Maybe tell your people when someone calls panicked their billfold is missing. Go try and look good!

]]> By: Pearl Dillard https://headquarterscomplaints.org/olive-garden-corporate-office-hq-contact-office/#comment-851528 Sun, 18 Dec 2022 22:24:41 +0000 https://www.headquarterscomplaints.com/?p=7100#comment-851528 I have received a one free buffet for birthday valid Mt Airy only. Member ID 4309384567. There are 4 to 6 of us that meet regularly in Winston-Salem. Could you issue me a coupon for Winston Salem, 180 Hanes Mall Circle, because they won’t accept the one for Mt Airy? I updated my information to Winston Salem (site stated would be updated immediately) and thought I would receive an updated coupon.
Thank you.tt

]]> By: Michelle Natale https://headquarterscomplaints.org/olive-garden-corporate-office-hq-contact-office/#comment-842270 Mon, 12 Dec 2022 12:22:35 +0000 https://www.headquarterscomplaints.com/?p=7100#comment-842270 Recently visited the Olive Garden in West Springfield MA and wanted to give kudos to the management and staff on handling our large party of 25 on an extremely busy night. Every order was presented accurately, hot. They were very professional and well staffed and should be commended.

]]> By: Adam https://headquarterscomplaints.org/olive-garden-corporate-office-hq-contact-office/#comment-836211 Thu, 08 Dec 2022 14:23:34 +0000 https://www.headquarterscomplaints.com/?p=7100#comment-836211 I just found out about the manager being fired because they needed Tim off to deal with the passing of their beloved pet. Olive Garden’s response is reprehensible. Therefore from now on I will NOT be visiting any of your restaurants again.

]]> By: Gale HooverRichmond https://headquarterscomplaints.org/olive-garden-corporate-office-hq-contact-office/#comment-831977 Mon, 05 Dec 2022 20:54:07 +0000 https://www.headquarterscomplaints.com/?p=7100#comment-831977 It was my Birthday and I wanted to go to Olive Garden. Upon entering, we stood there for over 5 minutes with no recognition at all. There was a girl at front helping customer with takeout and when she finished she still never acknowledged us and proceeded to take a phone call. We had to ask if anyone was going to seat us with no response. Then finally three people walked up to terminal acting disoriented. We ask for table no booth as we both have bad hips. A waiter was drinking a soda and never looked at us.
Then got an agitated look.
We then had enough and walked out and went to Red Lobster.

]]> By: Kay DeBold https://headquarterscomplaints.org/olive-garden-corporate-office-hq-contact-office/#comment-812914 Fri, 18 Nov 2022 21:58:47 +0000 https://www.headquarterscomplaints.com/?p=7100#comment-812914 This is the 3rd time I’ve encountered this. We come to Olive Garden in Highland,IN and there are about 20 open places to sit. The bar stools are even vacant. There are 2 people ahead of us and the hostess says there is a 20 minute wait!!!
RIDICULOUS! It was only 3:35 in the afternoon. I’ve even experienced this at 11:00 am when opening. A party of 2 and we were the second people in the door and my daughter and I waited and watched people going
I am very disappointed in them.
How will they ever handle the Holidays. Merrillville, IN has more people coming from the mall and they utilize and accomodate everyone ASAP

]]> By: Judy Harrington https://headquarterscomplaints.org/olive-garden-corporate-office-hq-contact-office/#comment-811032 Thu, 17 Nov 2022 03:22:01 +0000 https://www.headquarterscomplaints.com/?p=7100#comment-811032 We have just received the worst service ever at Olive Garden at 3430 W Chandler Blvd. in Chandler Arizona. Had a reservation for 530 pm for a birthday celebration for a party of 12. It was 45 minutes before we even got drinks at table and a full hour and a half before we received our food… I spoke to the manager Andy Tope who was full of excuses I asked if he was short staffed he said No! He tried to say it was because we had salad and breadsticks first.. Very condescending and then said well food is there now!! They came at least 4 times to try to fill us up on drinks, salad and breadsticks.. kept saying food would be just a minute for over 1/2 hour. All said and done he took off the one meal that I ordered because I was the one who spoke to him and basically tried to screw everyone else.. Even had a up charge for Alfredo sauce for one of people in our party.. NEVER HAVE I Seen Such slow service and maybe it has to do with a lackadaisical manager who obviously has NO customer service!! Will never return to that Olive Garden again !!!

]]> By: Susan https://headquarterscomplaints.org/olive-garden-corporate-office-hq-contact-office/#comment-806935 Sun, 13 Nov 2022 13:47:29 +0000 https://www.headquarterscomplaints.com/?p=7100#comment-806935 worst customer service i have ever experienced waitress was rude never came to check on our table clearly hated her job

]]> By: Erick Atkinson https://headquarterscomplaints.org/olive-garden-corporate-office-hq-contact-office/#comment-805523 Sat, 12 Nov 2022 09:07:39 +0000 https://www.headquarterscomplaints.com/?p=7100#comment-805523 Hello,
I’m a Army Veteran celebrating Veterans Day so I went to Olive Garden to get a meal. First I was a little upset that they were saying that you couldn’t order take out and you have to dine in at the restaurant. I don’t eat at restaurants because I had major spine surgery, neuropathy, knee pain and edema in my legs. I can’t eat at restaurants because it’s very uncomfortable holding forks and my pain levels but fortunately after a couple times of asking (which I should not have to do) she agreed. So when I finally got my food, I hobbled to my car and went home. I rested because it’s exhausting and painful getting around in my condition. Later I pulled out my food and my chicken Alfredo was without the chicken. All noodles. I m upset because I am on SNAP because I can’t work anymore and I don’t have money. I thought at least I could go to Olive Garden on Veteran’s Day. Your company should not do that to Veteran’s on their day. We should have a choice to eat in or out with a completed order. I understand she just made a mistake.

Olive Garden 3548 South Jefferson St #52
Falls Church Virginia 22041

]]>