Comments on: Sony Headquarters

By: Patrick Vandenberghe

Patrick Vandenberghe — Mon, 15 Aug 2022 02:11:29 +0000

I need a simple thing like a mailing label to male the console back to Sony to be fixed again there is a disc stuck in the console. the mailing box arrived but no address label or return address.

By: Amin

Amin — Sat, 13 Aug 2022 13:29:18 +0000

Fake or Real Sony Products by Madiran company in Iran?!

Dear All,
Hello
Hope you are fine.

We are a trading distributor company in Home Appliances in Iran.
We are working extensively even in some international sectors in this industry too.I am having some exclusive networks for dealers and end users too with a great honest history of working.

There is a company named Modiran in Iran that is distributing home appliances in Iran by name and mark of Sony but I am not sure if this is real or fake. (As recent attached files)

It seems a rational idea to consult with you as respected SONY employees.
Would you please help us know and understand the facts in order to have true dominance on that and keep our customer in a fair and real industry and trading?

By: James Geerdes 307 575 3131

James Geerdes 307 575 3131 — Sat, 13 Aug 2022 00:51:23 +0000

I have purchased Sony products for over 35 years. I have always like your previous dependability.. BUT now after buying a hundred pack of your blank DVD discs, I may never buy them again.. Many of the discs will not record or even duplicate!!

By: Maria marullo

Maria marullo — Tue, 03 May 2022 13:51:23 +0000

Since I bought the Sony sound bar it has not worked correctly the voice goes off and I have to use tv speakers I’m really not happy with this product I need answers

By: Ralph Swartwood

Ralph Swartwood — Fri, 29 Apr 2022 00:23:38 +0000

I purchased a Sony XR75X95J color television from BestBuy in November, 2021. I was remodeling my house so I put the television in storage. I purchased the television in advance due to concerns about availability and I wanted to make sure I had it when the remodeling was complete. My remodeling was delayed like many things and was not completed until recently. Upon opening the box I found that in the upper left corner of the unit the screen film was coming off. The box was not damaged and the corner was covered with styrofoam so it was obvious this condition existed when it was packaged in the plant.

I contacted BestBuy and they said that since I didn’t report the issue within 30 days they wouldn’t replace or repair it. I contacted Sony Customer Service (Case #07821835) and they stated that since it was physical damage it was not covered under the manufacturers’ warranty. I asked who I could escalate this issue to and was told there was no one.

I’m sending this email in an attempt to escalate this issue. I feel this is completely unacceptable and that Sony is hiding behind technicalities to not stand behind their product.

By: Tom Dashiell

Tom Dashiell — Wed, 16 Mar 2022 21:28:41 +0000

I can’t get support for my HTG700 soundbar.

By: Janet pricoli

Janet pricoli — Wed, 15 Dec 2021 02:05:04 +0000

My son been waiting since last year to get PlayStation 5 now he battling ependymoma rare brain spine cancer grade 3 and was trying to get him it this year since I don’t know what next year we be for him they sold out and internet is double price my son wished was PlayStation 5 this year since last year we couldn’t get it when we PlayStation5 have in stores for the reasonable price double on internet horrible what they selling it for especially my son has high medical bills please let me no when stores will have them were I can buy one for the cheap price thank you

By: Susan Williams

Susan Williams — Thu, 02 Dec 2021 13:42:49 +0000

I am devastated with trying to purchase a Ps5 for two years for my adult disabled son who LOVES his PS4 but of course wants the new system. I have spent HOURS trying to get one of these systems. I am on a fixed income and I can’t pay scalper prices the 499 is tough enough to come up with but he has so little to make his mind be active. If it wasn’t for him I wouldn’t give a plug nickel to a company that has caused so many parents such frustration and heartbreak. This makes TEO years in a row I cannot give my son what he asked for at Christmas.

By: Akiya Finley

Akiya Finley — Tue, 23 Nov 2021 16:27:31 +0000

By: Darren Miladinovic

Darren Miladinovic — Mon, 22 Nov 2021 01:01:52 +0000

I’ve been trying to buy a playstation 5 for my son for over 1 year he has an illness that won’t allow him to see the age of 30 it’s a form of lakimia and I would like to get him a console for him to enjoy as he has a ps 4 is there anyway you can help please stores hear in Australia have over 200 people on waiting lists we live in a country town called wallaroo in south Australia if u can help in any way I will be eternally great full thank you for your time in reading my email