Comments on: Southwest Airlines Headquarters

By: Jorge Dailey

Jorge Dailey — Thu, 01 Sep 2022 18:23:53 +0000

My name is Jorge Dailey case #49637417
I was told to email you about my refund case I only received partial refund. Please look into this problem.call at (530) 320-xxxx or email me thank you

By: patrick dana

patrick dana — Thu, 11 Aug 2022 19:34:34 +0000

I purchased two tickets to SAN. The airline posted the purchase to my credit card company. Yesterday. Today, 24 hours later, Southwest says there are no tickets. I am out $699. My credit card company, Citi, says the two tickets were purchased. I would like a callback to resolve so that I can afford to make my trip. This is exactly the type of problem not to have when a family member’s life is on the line.

By: Florence M Rios

Florence M Rios — Thu, 11 Aug 2022 04:27:05 +0000

My sister had a confirmed flight from SYR to SAT on Aug 11, 2022 but it was cancelled due to weather conditions but there is a flight leaving SYR coming to SAT at 2:45 PM and arriving at 10:00 PM and that flight is on time. How can one be cancelled but the other one is not? Is there anyway you can help her get on the 2:45 flight. We have a very planned out trip and this delay is going to throw everything off. I am a disabled veteran and I was really looking forward to her visit. My birthday is tomorrow and she was going to be my present. Please help me get her here tomorrow.

By: Denver Williams

Denver Williams — Mon, 08 Aug 2022 21:47:44 +0000

Please give me a call my name is Denver Williams, it happened yesterday morning leaving Las Vegas flight 3011 at 5:05 in the morning headed to Kansas City Missouri, I have a heart device I told the person in charge my buddy was with me he told him also and they put me through the wrong machine not only once but twice sent though. And one of the workers there send something to their supervisor, that he was told wrong and that’s why he sent me through there. I did complain to them, they did not act like that I was important at all. I love flying Southwest airlines but this needs to be addressed immediately please I was TSA approved causing my heart to flutter when I got on the plane, it calm down so I did not say anything there, but I would like for somebody to give me a call at 816-215-xxxx please

By: Rene Gonzalez

Rene Gonzalez — Sun, 26 Jun 2022 14:47:52 +0000

I would like to understand why my Samsung S7 device is no longer compatible with your mobile app. Could it be that it forces “Early Bird Check In” purchases since a customer is no longer able to check in with the app??? Very frustrating…!!!

By: David Lenzner

David Lenzner — Thu, 19 May 2022 21:32:09 +0000

I am a senior 79 years old and my husband is 89 years. We live on social
Security and are limited on funds. My
Husband is a Korean War Vet. I am crying from the mixup on our unused
$629.00 credit for cancelling of our
Jan 6th ticket due to the COVID virus
And then my husband fell and hurt his
Back. He was under therapy and
Could not travel until I called SW to
Use my credit to see my son in CÁ.
They have a record for a one way
Ticket mistaken that my sick husband
Booked a one way ticket to Vegas.
How can this be as he never left his
Home in Hatboro PA. David my
Husband wants to see his son before
He dies! Confirm 2XAXVV. David
Lenzner. He has a heart condition and
This situation is causing him much
Stress. If not done in a timely manner
We will go take this to court and sue
And go to the press! 215420xxxx
Or 267810xxxx.

By: Toya Hall

Toya Hall — Thu, 19 May 2022 09:36:23 +0000

I am very appalled about the situation that I endured on my 10th year Anniversary vacation with southwest as i booked over 40 family and friends to fly with us and experienced the most difficult time doing so. I opened a claim and sent all information to you guys and its been almost a month. I haven’t heard anything back as of yet. This situation is discouraging and makes me want to NEVER fly southwest again. If someone could reach out to me for further details regarding my experience I would greatly appreciate it.

By: Paula Moloff

Paula Moloff — Sat, 30 Apr 2022 20:48:34 +0000

I am a lifelong SW Airline 78 year old customer who will look elsewhere for flights now that SW refused to honor a travel funds refund of $177 incurred on Nov 26 2021.

By: Luis Uranga

Luis Uranga — Mon, 04 Apr 2022 18:00:23 +0000

I am a frustrated customer trying to get an explanation for status/progress about my lost telephone 1 left on Saturday April 2nd on flight #3394 from LAX to HOU. I continued on flight 4013 to GSP. I filed a lost item report evening of April 2, the report ID is 1782 559. I have since attempted several times to get status and have not succeeded . The only useful human contact I’ve had is with the lady who was cleaning the airplane when it went to Dallas after my flight. She said she would turn the phone in to “someone Southwest Flight Ops in Dallas”. Please let me know what number to call and who to speak to.

By: Fariba Tahmasebi Moshiri and Farhad Moshiri

Fariba Tahmasebi Moshiri and Farhad Moshiri — Sun, 06 Mar 2022 20:51:53 +0000

We have not received email from you for our vouchers on confirmation
# 3BTOJG and #32B83M
they each suppose to be for $268.96