Subway Headquarters

Subway Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Subway Headquarters.

Write a review or read complaints from other customers.

Subway was founded by Fred DeLuca in 1965 and has around 45,000 stores located in more than 100 countries. The company is owned by the DeLuca family.

Subway Headquarters Phone Number and Contacts.

Company Website
Corporate Address
325 Bic Drive
Milford, CT
Phone Number
(203) 877-4281
Twitter IDs


What is Subway’s Corporate Office Phone Number?

Subway’s Headquarters phone number is: 1-203-877-4281.


What is Subway’s Customer Service Phone Number?

Subway’s Customer Support phone number is: 1-800-888-4848.

Subway Catering can be contacted on phone number: 1-877-360-CATER.

Subway’s Rewards/Gift Card phone number is: 1-833-778-2929.

What is Subway’s Headquarters Address?

Subway’s Corporate Office Mail Address is:

  • Subway Headquarters
  • 325 Bic Drive
  • Milford, CT 06461
  • United States

The Subway Franchise office address is:

  • Subway Franchise World Headquarters
  • 325 Sub Way.
  • Milford, CT 06461-3059
  • USA


How do I Contact Subway Customer Support?

Call the numbers listed above or contact Subway via:

Subway’s Email Address: Use the Email Form to ask a question.

Subway’s Contact Us page can be found here.


Contact Subway on Social Media:

Subway on Twitter: @Subwaylistens

Subway on Facebook (Available on Messenger):

Subway Headquarters Executive Team.

Subway’s management team consists of:

Trevor Haynes
Interim CEO/Chief Business Development Officer

Joseph V Tripodi “Joe”
Chief Marketing Officer

Carissa Ganelli
Chief Digital Officer

Len Van Popering
VP:Global Brand Mgmt & Innovation

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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5 Customer Complaints for Subway Headquarters.
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  1. They should hire some more employees for their customer support team. Good company overall, I just found it hard to get through on their customer help phone number.

  2. I am unable to get though on the customer service hotline. I would like to know if there is another way to contact customer support, like an email address or on Facebook or similar. Thank you.

  3. Dear Subway, your continued elimination changes over the years have cost you two customers. First, you discontinued the honey oat bread (I felt I had fiber with a little sugar) then the red wine vinaigrette. I changed to the wraps until you discontinued the rotisserie shredded chicken. The other chicken chunks are too big for the wrap. Then, you discontinued the brown spicy mustard which gives that nice tangy taste. YOU LOST ONE CUSTOMER. Next, you LOST ANOTHER when you discontinued the ROAST BEEF. WHY?????

  4. The first problem -I told the worker we had a coupon and she proceeds to tell us she didn’t know how to use the coupon. She was new and she was the only employee who was on today. The second problem was that there was no steak thawed out so I couldn’t have a steak sub so my husband ate and I just didn’t have anything. My favorite sub is the steak that’s what I always order when I eat at subway. I was very disappointed and we’ll think twice about eating there again. The restaurant was also a mess it was filthy in there. Tables were dirty , the floor was filthy to.

  5. I was in Plymouth, MN, visiting with family members and we all decided to have Subway sandwiches for dinner on Sunday, September 6,2020. I wrote down what everyone wanted for sandwiches and 2 of my cousins went to get them from Subway #40573-0. The address is 4345 Nathan Lane, Plymouth, MN, 55442. The time was at 4:26:21pm. They got the sandwiches and they brought them home and they didn’t put all the vegetables that was on the list for each sandwich. Plus they were told that they didn’t have anymore 12″ setups for the CCT, and that they didn’t have anymore 12″Monterey cheddar bread. They ended up making the sandwich on a 6″wheat which wasn’t the bread that was wanted. The sandwich artists didn’t put all of the vegetables that were listed for each sandwich. They didn’t put any lettuce on the sandwiches which was on the list for 5 out of the 6 sandwiches. They said that they didn’t have anymore so that’s why they didn’t put any on the sandwiches. I have worked at Subway for 14 yrs and when items were out in the bain we got them refilled, and have bread in the proofer and/or the oven. Which this store didn’t do. To me, I feel that they didn’t want to do the job the right way and were trying to close the store earlier than the regular time that they were to close the store. To me, I think that the sandwich artists didn’t want to do their jobs correctly and still get paid for standing around. I’m not sure, but I feel that that store needs cameras to record what the workers are doing. I know the store that I worked at has cameras and the manager and supervisor above the manager are the ones that have access to them to check what is happening in the store.
    Host Order ID:SPM2020090642621
    Sandwiches ordered:
    6″wheat CCT American cheese, lettuce, tomato, cukes, pickles, green peppers, banana peppers and honey mustard sauce
    12″ Monterey cheddar Chicken bacon Ranch, American cheese, toasted, cukes and onions ranch dressing
    6″BMT Monterey cheddar, no cheese toasted, lettuce, tomato, cukes, onions and olives, honey mustard sauce
    12″wheat BLT, extra bacon(which didn’t get),toasted, American cheese, lettuce, cukes, onions, honey mustard
    12″monterey cheddar(which was told they were out),CCT, which was told that they only had a 6″setup and then they were out, lettuce, tomato, cukes, extra olives and extra onions (which there wasn’t any olives or onions on the sandwich) extra heavy salt &pepper, regular mayo
    6″white BMT, lettuce, tomato, cukes, regular mayo
    I decided to let you know the sandwiches and what was supposed to be on them and what wasn’t put on the sandwiches.
    I hope that the young employees get a warning about this and that they get in trouble with the management. That store needs people that know the job, and does it correctly.
    I do know that my family and I weren’t happy with their customer service skills.
    Thank you for taking the time reading this and I hope that you have a good day.

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