Comments on: Ticketmaster Headquarters

By: Diana

Diana — Fri, 26 Aug 2022 14:00:10 +0000

OMG Ticketmaster Should be SUED. A gang of criminal internet THUGS are pretending To be Ticketmaster and scamming people out of big bucks and Ticketmaster could care less. I will never buy tickets through Ticketmaster again. I was seriously ripped of yesterday and had a large amount of cash taken from me by by these swindlers

By: Tonya Morris

Tonya Morris — Sun, 17 Apr 2022 02:25:15 +0000

I have not received the Elton John tickets snd the concert is in 3 days. I’ve emailed Ticketmaster several times but still no response. I’m very disappointed with Ticketmaster at this point. PleAse contact me asap. I just want my 3 tickets

By: John Griffith

John Griffith — Fri, 01 Apr 2022 16:59:09 +0000

I am unable to reach you through the phone, and my emails are unanswered or answered with worthless responses. I have pre-pandemic tickets that I need to exchange for the rescheduled show. My number is 720-299-xxxx

By: James Banks

James Banks — Tue, 22 Mar 2022 02:19:44 +0000

My name is James Banks. I purchased tickets for a concert yesterday at Atlanta Symphony Hall. Ticketmaster was the vender that sold me the ticket. My experience in transferring the ticket to my cell phone was horrendous and I’ll not use or recommend this service again. I spent literally 4 hours trying to get my ticket to transfer so I could use the barcode. Several trials and long phone holds produced nothing from your customer service support. I went to the concert hoping that the ushers would let me in without the barcode. I live forty-five minutes away from the concert center. My troubles started yesterday morning about 9:30am and the concert was to start at 3pm. I gave up trying and waiting on a promised call back per your automated system. It was five minutes before concert time that I was able to get the barcode to transfer. The trouble I had should not have been. Your process did not serve me well. There is so much more I could say but it only infuriates me more.

By: James DeCarlo

James DeCarlo — Thu, 10 Mar 2022 17:44:23 +0000

I am trying to resolve a ticketmaster order for over 2 week. I can not get in touch with a live person and the email chat is not able to assist me. Can you tell me how I can connect with a live person. This is unacceptable customer service. I ordered 2 tickets and my order had 4 tickets on it. The customer service has been of no help. I would like someone to contact me to rectify this isssue.

James DeCarlo
917-776-xxxx

By: Pamela Hickey

Pamela Hickey — Sat, 05 Feb 2022 14:24:23 +0000

I purchased tickets for Tampa Monster Jam. 2 weeks ago Wrdnesdsy, I went to ER with a bulging disc. I have not been able to travel longer than 5-10 min. I reached out to Ticketmaster about moving these tickets to a future event. They told me to buy tickets to the show I want to attend and give her order number. I did. Later to find out they were not moving theses tickets to the March event. I’m upset that I had to buy tickets first to get denied.

By: Elizabeth

Elizabeth — Tue, 25 Jan 2022 18:02:45 +0000

I buy a ticket for guard Brock for October the 9 and that show was cancelled) and I never got my refund back ) I try to contact the Ticketmaster phone , And no body answer ) I emailed them and I still not got my refund)

By: blanche a

blanche a — Thu, 07 Nov 2019 03:37:56 +0000

My experience with the company is that once they have you as a customer then they make it hard for you to contact them with any problem. For example i was unable to get through at all on the customer support phone number today.

By: corey

corey — Thu, 07 Nov 2019 03:24:44 +0000

I have tried to contact you though the corporate office email address, but to no avail. So I am writing here. I need a customer representative to reach out to my as soon as possible. My phone number is 6543899xxxx.

By: Skylar Smith

Skylar Smith — Mon, 25 Jun 2018 00:16:48 +0000

Hello,
I have a complaint about Ticketmaster. They charged me twice on my credit card, for only 1 ticket.