Family Dollar Headquarters
Family Dollar Stores, Inc. Headquarters Contacts.
Corporate office address, contact information and phone numbers for the Family Dollar Stores, Inc. Headquarters.
Write a review or read complaints from other customers.
Family Dollar is an American value store chain with more than 8,000 locations in the United States. Family Dollar is owned by Dollar Tree Stores, Inc.
Family Dollar Headquarters Phone Number and Address.
- Company Website
- http://www.familydollar.com
- Corporate Address
- 10401 Monroe Rd.
- Matthews, NC
- 28105
- Company Contact
- Gary M. Philbin
- Position
- CEO of Family Dollar and Dollar Tree, Inc
- Phone Number
- (704) 847-6961
- Employee Count
- 60,000
What is Family Dollar’s Corporate Office Phone Number?
Family Dollar’s Headquarters phone number is: 1-704-847-6961.
What is Family Dollar’s Customer Service Phone Number?
Family Dollar’s Customer Support phone number is: 1-866-377-6420.
What is Family Dollar’s Headquarters Address?
Family Dollar’s Corporate Office Mail Address is:
- Family Dollar Corporate Office
- 5448 10301, Monroe Rd, Matthews, NC 28105
- United States
Family Dollar’s Executive Address is:
- Executive Offices
- Post Office Box 1017
- Charlotte, North Carolina 28201-1017
How do I Contact Family Dollar Customer Support?
Call the numbers listed above or contact Family Dollar via:
Family Dollar’s Email Address: Use the Email Form to ask a question.
Family Dollar’s Contact Us page can be found here.
Contact Family Dollar on Social Media:
Family Dollar on Twitter: @FamilyDollar
Family Dollar on Facebook: www.facebook.com/familydollar
Family Dollar Headquarters Executive Team.
Family Dollar’s management team consists of:
Gary M. Philbin
President and Chief Operating Officer
Leon Levine
Founder and Chairman Emeritus
Kevin M. Boyanowski
Senior Vice President of Enterprise Strategy and Analytics
Tammy L. DeBoer
Senior Vice President of Merchandising Food
Colin P. McGinnis
Senior Vice President of Store Operations Support
Robert L. Rogers
Senior Vice President of Real Estate
Holly L. Shaskey-Platek
Senior Vice President of Merchandising
James C. Snyder Jr.
Senior Vice President, General Counsel and Corporate Secretary
Barry W. Sullivan
Executive Vice President of Store Operations
R. Jeffrey Thomas
Senior Vice President of Merchandise Operations
Family Dollar Board of Directors.
Leon Levine
Founder and Chairman Emeritus
James Martin Ph.D.
Glenn Eisenberg
Laboratory Corporation of America Holdings
Dale Pond
George Mahoney Jr.
Sharon Decker
SCANA Corporation
Edward Dolby
Family Dollar Stores Inc.
Harvey Morgan
CryoLife, Inc.
Edward Garden
Trian Fund Management, L.P.
DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.
Please add your review or complaint below.
i fall in a store left garbage in 168st webster nyc.
FAMILY DOLLAR #3598
Open until 10:00 PM
4250 S Broadway
St Louis, MO 63111-1154
I am so upset. I am a middle school science teacher and I shop at Family Dollar to save money all of the time. I went in today because I noticed the clearance sign on the window for Christmas. I have a picture of the front of the store with the sign hanging in the window. I spent about an hour and a half filling my cart up with supplies for my school. I do this frequently and donate them for future use. When I got to the register to pay, they rang up for a penny. I have called the corporate office before regarding this issue and many of the managers continue to sell them to me for that price when they forget to pull things from the shelf. The manager I dealt with today was very rude. As soon as I started to put my items on the counter, she said “I’m not going to deal with this today”. She told me that I had to pay the price of one Reeses peanut butter cup for each item I wanted to purchase. Where did that solution come from? The peanut butter cup cost the same as many of the items I was trying to purchase (full price!). I recorded the conversation on my phone. I even restated the question asking her if she was telling me I had to buy a Reese’s peanut butter cup for each item that I wanted to purchase and she once again confirmed this. I told her that I had been there several times and purchased many things for one cent when it was out of season and not pulled from the shelf. One of the working counter employees even confirmed this to her. She refused to do so, even instructing the other employees to pull all the stuff and throw it in the trashcan because it was not allowed to be sold. The store is full of Christmas items. There are lights, gift bags, mugs, Christmas boxes, wrapping paper, bows, platters, kids plates, candy and so much more. She refused to sell them to me at all, and at one point threatened to call the police to have me escorted out. I recorded the whole conversation and she told me to stop recording. She stated that she called her district manager, Kim, and Kim told her to call the boys to escort me out if I didn’t stop recording. I’ve never been so embarrassed in my entire life. I spend a lot of money on my classroom and on myself at Family Dollar Store. The manager, said her name was Britney, was very rude. She followed me out into the parking lot, taking pictures of my car and stood there for a long time, recording my car and me behind the driver seat. I even rolled down the window and told her my name and that my car was legal and insured. I plan on reporting this to the local
News station as I feel I was treated poorly due to my race. All three women (African American) behind the counter, made it a point to humiliate me in front of all the customers. I moved to a predominantly African-American neighborhood, and the treatment of the other customers was obviously better. I was even told put the items back on the shelf that they would not sell me. I told her that I was not going to do that because I spent an hour and a half shopping and that was not my job. She’s actually got upset that I refused to go put the items back. Meanwhile, the line of people behind me were obviously getting tired of waiting.
I just need to make a complaint about a manager named Christie in Marshall Texas on Pinecrest and maybe the one on grand she needs to be fired she harasses employees and customers she came to my store and told me that I can’t come back in there or my son in any other family dollars my son used to work there long before she was manager he made one mistake this was his first job and should be writing him in front of the customers and employees she harasses employees and customers she does not need to be manager Sorry she’s rude
I just need to make a complaint about a manager named Christie in Marshall Texas on Pinecrest and maybe the one on grand she needs to be fired she harasses employees and customers she came to my store and told me that I can’t come back in there or my son in any other family dollars my son used to work there long before she was manager he made one mistake this was his first job and should be writing him in front of the customers and employees she harasses employees and customers she does not need to be manager
Your store in Kalamazoo mi. On Park street is in need of help. The people that work are always cussing at each other, they argue with the customers all the time can’t do there job right at all. I should not have a cashier cussing me out for any reason. The store is always dirty and I guess the owner doesn’t care or take pride in it as long as you make money no one cares. Your mana gets are a joke and so is this store I really wish I could go elsewhere going to try. I realize you don’t care but this is sad makes your store all jokes.
Mine isn’t necessarily a complaint as maybe a concern. I’ve been trying to get a job at the family Dollar on timuquana road in Jacksonville Florida for the past couple of weeks. I can’t seem to get anyone to answer the phone and have come by there twice and it is closed. this morning there was a delivery truck there, but no one working. I’m just wondering what is going on because I would really like to be hired. if the reason is because they’re having trouble finding people to work, I am able and willing to start as soon as possible.
I would like to file a complaint on your associates that their name is Joannn and Carmen they work at 839 Broad St., Central Falls Rhode Island they were extremely rude and very difficult to work with the customer service is unacceptable she is a rude employee and you need to do some thing I got a gift and all I wanted to do was exchange it for the same thing I did not have a receipt so she has an attitude calls her boss and then says to me I am not gonna argue with you I need to speak with someone from corporate because this is unacceptable and I am putting this on Facebook about this family dollar you do not treat people that way The name of the employee was Carmen and her boss was Joannn Joannn did not even speak to me on the phone she called her on her cell phone and was talking right in front of me oh this customer I don’t even want I want someone to call me so I can explain explain this,
I was overcharged at the Family Dollar Store in Sylvania Ga.
They would not refund my money, talked nasty to me. I am talking about the manager and asst. manager. Please tell me what can be done about this. No customer should ever be treated like they treated me. I am very upset.
I was overcharged. I bought 4 bags of Chester’s Puffcorn which is clearly marked on the bags for $2.29 per bag and was charged $2.45 per bag. I asked the cashier why I was being over charged and she called the manager. The manager stated it was Frito Lays issue and refused to refund the difference in the amount charged. The shelf was also marked $2.25 for the Puffcorn. This is false advertising and I don’t appreciate being overcharged. The location of the Family Dollar is Morton, Tx.
The store at v6404 cochrelhill road is never open like it is supposed to be sometimes they lock the doors when they feel like it no way to run a business
I visited Family Dollar at 522 E. Cuyahoga Falls Avenue, Akron, Ohio 44310. I was purchasing a total of eight bottles of the Egyptian Musk Fragrance Oil which stated $2 the cashier was ringing them up and the price was $3, I stated the price difference and the Manager was standing near and stated he received an email saying that the price is $3. I advised him that the price still states $2 and that should be the price I pay because if you received an email the price should have been updated. I went and took a picture of the price which next to the product a spray was $3 but he was adamant of the correct price being $3. I am very dissatisfied how he handled the situation.
I purchased some reading glasses at another store Forest Park location on Saturday 27,2022. So the next day I’m returning my purchase at the Family on 2433 Delowe Dr. Atlanta ga. So I’m returning a purchase and purchasing something else instead of him doing one. Transaction at time because want my money back first before I make a purchase he keep telling me he’s not going to do it like that I don’t see a problem with him evening me my money back first. He put everything together that not how I wanted to do my transaction. So he was sooo rude to me and he just left me standing at the register and then started serving the other customers while I’m standing so he told me he was going to service in a rude way I will never shop at your location again long as I breathe in my body I will never shop there.
Last 4 times at Family Dollar I have been overcharged. Prices on the shelves are not what I get charged at the counter. 2 different stores . West side, Green Bay WI. Both places the managers explain by saying they are new on the job and are trying to catch up. Last time it was 3 of 5 items. The checkout woman told me to “shut my mouth” when I told her she was legally obligated to sell to me at the price on the shelf. NEVER GOING BACK> FAMILY DOLLAR BRAGS AS A BARGAIN SHOP AND COMPANY POLICY IS ACCURATE PRICING IS NOT A PRIORITY. I TOLD THE MANAGERS TO CHANGE THE SHELF PRICE BEFORE THE CHECKOUT PRICE… BUT THEN FAMILY DOLLAR TAKES THE LOSS- SO INCOMPETENCE IS TRANSFERRED TO THE CUSTOMERS’ BILL, SO NEVER GOING BACK AND I WILL TELL PEOPLE TO WATCH THEIR WALLETS AT FAMILY DOLLAR.
Need my paychect that I worked for an manager needed to turn my hours in an this matter need taken care of now need my money this is not exceptable
How does an employee report being treated unfairly with out getting in trouble
I been with this company for 19 years never had any problems ran a good store this year has been hell I moved in a new store week after mother day and it was just me and my assistant my assistant walked out because of my DM so it just left me running a new store by myself with no crew I had ask for help but got ignored so I ran a store by myself for a whole month open to close with no day off I put in 100 hours a week gave this company 300 hour back free because I sacrificed myself and my family to keep my store open didn’t get no credit or anything for doing what I did I know cooperate didn’t know because I had all this name in my payroll but none of them worked in my store they all were form the renovation so cooperate wouldn’t know I had no staff by me only that almost couse me my marriage because I was more at work then I was home just because I was to dedicate to my job I don’t understand why I did it because of the way I was being treated being ignored when I ask questions or for help I have proof of the Way I been treated I feel like I been push out of this company my last day was aug 20 th because I can’t keep being treated like I been treated it not right because of all this I lost all my vocation this year and lost my position because I felt like I was being push out and was told that I will not be rehire able all I can say it’s her lost not mine so now there might be another store go down because they have no manager I just want to say thinks for the 19 years with this company
Family Dollar store #2298 parking lot is in horrible conditions one of these days someone is going to have an accident and you guys are going to be liable for a law suit also trees branches are hanging out and some of them are broken I and other people reported to the manager Gaby Rivera or the District Manager Rafael Galvan but apparently they don’t care how the store looks and they ignored all the complaints. One more thing if you guys take this as a joke by not answering the customer complain number that is embarrassing.
I bought a bra and they left the alarm on it and I didn’t realize til I got home. I never keep my receipt. I purchased it on August 16 and when I went back for them to take the alarm off. They refused without the receipt. They can look it up on the computer or the camera. How do I get it removed
Was denied access with service animal,twice. Please call by phone @337-300xxxx or337-300xxxx, asap.
The 2 women that worked the closing shift were EXTREMELY rude and unprofessional and continued to talk ugly about me when I left the store. The only reason I know this is because I heard them through the CLOSED AND LOCKED DOORS. ABSOLUTELY DISGUSTING ATTITUDES AND SHOULD NOT BE WORKING IN CUSTOMER SERVICE. WL NEVER GO BACK IF THIS IS THE TYPE OF PEOPLE THAT REPRESENT YOUR STORE. DISGUSTING.
Honestly I do wish to speak to someone higher up about this, because when I asked one or the other girls said she was in charge and she didn’t take me seriously at all. Basically shooing me out of the door.
I’m writing about your w clay location in st Charles Missouri. First of all the store is crummy and feels unsanitary The prices are always mismarked anywhere from 15 cent to 1.25. The shelf price NEVER matched the register price. The first shift lady’s are always so helpful and courteous but there’s a big black guy whose ALWAyS on his phones carrying out a full conversation while checking you out and on the night shift the sets another guywhose rough & not very customer service-ISH but got upset when I advised him of a mispricing and told me he wasn’t gonna keep changing prices although it’s a store error. I waited at the register while he smoked his cigarette cuz there was no one else at the store. Although it’s my neighborhood store I will never shop there again. Just thought u all should know
I feel that a manager was discriminating towards me! June 222 I was shopping at family dollar Main Street Belen New Mexico when I left the store 5 BPD officers surrounded me as I walked out the store and said they were called. E cause I was shoplifting! Then went on to check my purse withconsent and proved I had no stolen merchandise and had spent over $100 in that store ! The manager Kristen was informed that it was a false accusation of shoplifting . When the officers explained they could not write me up for not trespassing because there was no reason she then explained she did not want me to return to that store ! I am a minority and I feel that she discriminated and targeted me only for the reason of discrimination and wasn’t allowing me to go back to the store. The officers said it was private property and she what this authority! This was a humiliating experience and I have suffered much grief and PTSD from the experience of. Ring surrounded by 5 officers on the Main Street if my small hometown store. This was damaging and considered defamation of character! Since this experience I suffer PTSD and anxiety rvery single time I go shopping g. All the while this unprofessional manager is operating that store making false accusations like that! I’m in the process of obtaining the police report and consulting an attorney regarding discrimination rights and developing mental disorders from this experience !! Please contact me at your earliest convenience should you have any questions or concerns regarding this matter or any type of relief that you may have to offer me to resolve this matter before going to court ! Thank you for your time regarding g this discrimination action issue !
Thank you.
Michelle Vallejos
(595)710-xxxx
I was in your store on Addison Avenue in Twin Falls Idaho yesterday and the front of that store is disgusting I bet this doors and the windows have not been washed in a year I was repulsed by the lack of cleanliness in the store also
I just went to the store in Woodbridge store number 08431. I got the cereal that was for 4/$6. I asked the lady three different times to make sure it rang up at that price. She said he will take it off at the end however I was charged $15.50 not six dollars. I would like to have my refund please. I went back up there to explain to the lady again if she’s not very customer friendly. I also bought some cleaner on sale microban spray And I had coupons for each item. She was very nasty said that she could not take my coupons for this don’t understand whyManassas store does it very well so I was overcharged with that again. I’d like to get my refund for me on the cereal.
I was with family dollar for 19 years I use to love my job but pass two years was hell for my I lost vocation time do to my DM and the last two years I had problems hiring poeple and I ask for help this year when I relocated in another store she ignored me the first month I moved in the store she piss my assistant off and made her walk out so it just left me there by myself I ran that store for a whole month 8:30 to 10:30 every day with no day off 100 hours a week so that’s 400 hours a month no home life at all did she care no I gave company 200 hours back for free never got a appreciated for doing it while it was making my family suffer because I was never home the only reason cooperate didn’t pick up on it because I had a bunch of names on my payroll to make it look like I had a full staff and I didn’t it was only me and a guy form the rentavation stayed because he felt sorry for me but he only did stock after all I did for this company I been getting treated like x by my DM she demanded my two weeks yesterday so I got tried of her pressuring me about it so I gave her what she wanted so I just wanted to let you know I’m not staying because she going to do nothing but hound me till my last day and I’m not going to allow it so I just want to say you lost a good employee manager and I appreciate the time I had with family dollar but I can’t be treated like x this is what she text me apparently corporate is no type of support either the way she puts it been a pleasure working for family dollar/dollar tree but I can’t work with a selfish Dm
There is no favoritism with me. Your use to the old way.
I try to do for all however sometimes it’s impossible
I’ve had Chincoteague shut down this year and lil laurel and Exmore due to the lack of help.
I have nothing against no one in this WHOLE company. I do my job to the best of my ability just like you. There is no help out there and as for support – your right there is none from upper management
I do everything thing in MY power that I can.
Kristy sends you help with an Asm and the schedule needs to be done accordingly so you can get a day off.
You tend to forget I’ve been with this company for 12 yrs and have suffered through many ppl my self and still am.
I do what I can control to help all.
If you feel I’m not a support system- sorry.
However I answer my phone a whole lot more then Dottie ever did and do what I can.
I do not ignore you or anyone else been txting you all day in regards to issues. However I do not respond to anyone just complaining I have way to much going on.
Expired food yet again
My name is Tamika Habersham and I was at one of your stores today, #02243. When I walked in the store my granddaughter had a bag in her hand and it was a plate of food. There gentlemen that was standing in yells across the store in front of everyone and says you need to leave the bag. I turned to him and said I don’t feel comfortable leaving the bag because my granddaughters food was in it and he says to me ok then you won’t get rung you. So I continued to proceed and it too me 10 seconds to grab a bag of noodles. I got in the line that was very long with my grandchildren. When it was my turn the cashier who suppose to be training I guess, says to me Oh my register is closed I’m not taking you. So I asked her what do you mean and she repeated and said I’m closed and I can’t take you. Remind you that there is a whole line behind me. I asked to speak to the manager and I told the manager that they are refusing to take me. The manager asked them why are y’all refusing to take her and the gentleman says loudly in front of everyone, First of all she didn’t want to leave her DAM bag so that’s why we not taking her in front of my grandkids and the whole store. The manager says I’ll take you. I just couldn’t believe how I was being treated and how this man and cashier felt so comfortable with treating me tithe way that they did. And for him to say my Dam bag. I was so embarrassed and upset I just got the item and I left.
I would like for someone to contact me concerning this matter 954-882-xxxx
Charles Shaw call me (Robin) @ 712-524-xxxx asap bcuz its too much to type but my friend was assaulted at family dollar just for trying to return an item he purchased the night before and i was also in fear of my life bcuz the assaulter tried chasing our car down as we were pulling off and he was on my side of the car when he was hitting it. Please call me but in the meantime ill try calling u as well. Thanks.
Family Dollar in Snyder Texas is racist and the manager and assistant manager are liars as well. I wont go back and I will let everyone know what a horrible place it is for customers.
Youhave a very bad customers service no one ever pick up phone calls all day thats unexpectedly i will never do business woth family dllar your store on boadview rdits neverclean or professional as employees i made a return and the never refunded me my money on card its been 2 day i been trying to reach them no one ever answer a call i have a reciept saying my money was refuned to my card negative it hasnt i will call the corporate and complain but not resolve of bow and wjhere
The store in Tampa fl on 40th st and Ellicot is closed most of the time a
I understand the employee shortage my local store has faced. Although, they have been open late and later for the last month. I googled the hours for today, Sunday, it read 9am-9pm. I decided I’d better call to check first before I go. A clerk answered and I asked when do you close today? She asked “ who is this?” I replied,” a customer?” As I am new to town and don’t know anyone here. I proceeded to ask again, “ what time do you close today?” She replied,” well, not til 9pm, but we’re about to close now!” I asked, “right now? “ as I checked the time and she said “yes” I was truly at a loss for words and jus said ok? An hung up. This is happening a lot with a few businesses in this town with the exception of Walmart and Kroger.As a business here for public customers why is it ok to just close? No wayl Would Walmart nor Kroger be allowed to just decide to close, even IF there wasn’t even one customer in the store! This is out of hand and you all should be held to the same standard OR take down your business hours and be honest and tell your customers you’ll be open or closed whenever you see fit! Let’s see how that’ll work out!
Hello name is Ray, I bought a 6 ft Apple USB cord. At 41 s Main st Jamestown ny. T this was an emergency replacement cord purchase. This USB cord of 6 foot . Is defective. This USB sold for $15.00 plus tax total price $16.and change. I paid cash an I didn’t keep box or receipt. Because I didn’t think cord would be defective. Assistant manager at 41 s Main Street Jamestown would not assist me when I phoned the store
I recently went to your location at 4350 Western Center Blvd, Fort Worth, TX 76137 the manager follow me in the store like I was a theif after ordering to see my purse along with another worker he did not aplogize to me for being rude or harassing me in the store I had already spent $$$ on hair n make up at the beauty supply across from them he had no right to disrespect me or actually blame me for stealing saying I put things in my purse when I came into the store to buy shampoo n conditioner you need new management at that location for him to threaten to call the police on me for nothing I’m a CNA I make more than he does in two weeks I’m also a medication aid I have no need to steel or shop lift at any store. My fiancee is a bails bonds man we don’t hurt for cash please rectify or fix this because I will keep pressing this until he is fired for shame me in this store period.
I was injured at family dollar in north Tulsa Oklahoma and the manager refused to let me file a report! Threw me out of the store. And I can’t find a way to file a complaint!
I am a customer that Was punched in the face and slurred at your Family Dollar in Saint Paul Minnesota I was called a white xxxxxx A white xxxxx This was by a manager also My life was threatened by people who were walking out of the store because your manager lied about the situation I have children and even if I did not have children I still would not be a xxxxxx. My life was threatened by her other people in your store and people leaving the store because of the word she said about me being erabeing a xxxxxx a police report was filed
I was at family dollar in point marion pa the cashier was a young man I was getting something’s that was on clearance when I ask him if it was on clearance he said yes but we can’t change the price I understand that I told him that I don’t want them to take them off my slip he got upset and was placing my items in the bag hard I told him I didn’t want them the manager that was there said I was telling at this man first I just didn’t want them the manager was checking is some coke products she never came over to see what was happening she started to scream at me and told me to leave not to ever come in her store again I left and left my large order sitting on the store I spend a lot of money there but some one will take my business the manager was linsay
Never received my order Post office says check with you about being miss delivered order # EC478706356 .
April 2022 granddaughter asked to purchase a phone through Tmobile. After she did she then informed me that it was going to cost $145.84 debited from my account. I immediately call tmobile to cancel (10 mins later). I was then informed that it was too late but when the phone arrived to return. When the phone arrived it was returned and confirmed with tmobile that it had been received. Looking on my July statement $145.84 was withdrawn from my account by tmobile. I called and called about this transaction and because I did not know my pin number there really too much they could do. They could not tell me why it was taken from my account. I went to my bank and to dispute the charges and the $145.84 was returned to me. I had to get new bank card so that tmobile would not debit my account again. Today, August 3, 2022, $108.46 has been sent to a collection agency-Convergent Outsourcing. I called them and they stated that they will send out fraud paperwork and that I should file a complaint with the police department and return to them with the fraud paperwork. I called tmobile again and they could see that the account has been cancelled but could not pull up account because I did not have a pin number. This situation is getting very serious as I am on the verge of seeking legal counsel for harassment on the basis that I do not have an account with your company. This is starting to affect my credit score for nonpayment. I will keep writing and filing complaints until this is resolved, but I will be seeking legal assistance before it will reflect on my credit.
I purchase the wrong flavor of apowered drink, I took it back with my receipt. The manager would not refund nor allow me to trade the product. I do not like going to that family dollar on Gainsborough Great bridge Blvd because they ate not willing to allow you to return items. My box was sealed, and again I had my receipt…I would like a refund, my contact information is 657632xxxx.
I’m not a business person but here it is You have distinct manger who 3 months ago let a good store manger of store 509 in Hinton Wv go over $600 a month for gas raise Since then sales have dropped an she’s closed the store four times which is a big loss everyday. It would have been less of a loss to give her the raise for the four hours she traveled a day than let her leave an have this district manger closing the store at a $2000 or more a day loss. That makes no since to me an I would like to know what the ceo things about it
Eddie Ray Boyd drop his driving license at the register on 7/16/22 family store located in York,Alabama
The store in Canton NC is the dirtest store for it to be a couple of years old. The people you have working is not interested in clean up let alone waiting on the customers.Store is a disgrace now. I don’t even want to there anymore.
The Family Dollar Store located at 2610 N Main Street, Jacksonville, FL 32206, implements a policy that prohibits a customer from paying for an item under a certain amount with a $20 bill. Specifically, I attempted to pay for a greeting card with a $20 bill. In response, the cashier and store manager informed me that the Family Dollar store policy prevented them from allowing the purchase because the card was only $.54. In all of my life, I have never heard of such a policy in any store. I will never step foot in any Family Dollar Store again!
I was a customer at the millard ky store on 7-01-22 they had a grand opening drawing that day n the 100th customer got a basketball they were on number 87 I walked out put my stuff n car was gone 5 min as I was walking back n they were loading it in someone’s car no one even had a fair chance I was gonna try n win it for my grand daughter and I also put my name n for a drawing g for a gift card when I left they said only that they were gonna draw the winner that evening well I got home bout 3 that day seen where they had called me at 1:24 n when I called back they proceeded to tell me I won the 100 gift card bud since I didn’t answer my phone at 1:24 they gave it to someone else now I ha r it hard every month n was excited at the thought of winning some extra money I think I was wronged they didn’t give me a chance I’m very disappointed I didn’t have a chance at the basketball goal either
I went to return a Product purchased 3 days ago with the receipt and was told by the rude manager that I couldn’t return it..however there was no sign posted that the item wasn’t returnable…she stated that she didn’t have to post a sign and when asked could we verify that through corporate…she said that she didn’t need or want to talk to anyone. Me being the owner of 2 furniture stores .I found this situation to be quite embarrassing and unprofessional
Store #11750
Address 2665 Hull St Richmond Va 23224
Manager Kee Kee
I shop FD weekly & it’s my run to place if I need something quick. My grandchild is with me for the weekend & has gotten sick I ran in last night to grab Tylenol and Motrin the shelves are bare. PLEASE send stock items!! The local DG has been closed for 3 weeks due to AC problems and FD is all our little town has. please restock our favorite store. Thank you
I’m wondering why family dollar on truman road in kcmo has been closing at odd times…its really an inconvenience to most of us in this area…is it about to shut down for good…is it not possible to put up a sign so we know what’s going on?
I’m a resident in the town of Hempstead NY. I’m a shopper of the family dollar located 80 Clinton Street on Hempstead ny. I have a concern and issue.. I’ve recently found out the manager of that store was fired.. I and many residents in the area are truly upset apon hearing this information.. I shop this store regularly and I got to know Wasu the general manager and respected what he did to clean the store up .I would come in to shop and he’d be hard at work all the time I even witnessed on several occasions him protecting the merchandise from shoplifters..I always ask him does he get a day because he’s airways working so I was truly sure and upset upon his firing.. So me and my community are going to start a petition on Wasu to getting his job reinstated.. His firing is a loss to the community I will also b we contacting the out community leaders and news outlet.. this manager truly doesn’t deserve this..
Thank you
I want to complain about the store at 525 in mineral Virginia the store is never stays open and I have put app after app for a manager position and you won’t hire me
I have been attempting to find a product that I purchased before.It is Family Wellness Ice Blue. No longer in stock at local stores. Would like to know how to order this product.
Family dollar manager in Ogden Utah on wall Ave Rochelle manager called my phone and had the nerve to accuse me of fradulant calls to her store l called the store earlier to get a price check on fans no one answered then she called my phone back accusing me of these things what kinda of business are they running there what is going on l have been humiliated and accused of nothing l did but call for a price check you need to find out what’s going on there thank-youl will be notiffing the news outlet tomorrow
I paid ten cents for bottle deposit on silver falls sparkling beverage and no one will take them back in Michigan. Where can I return these bottles. I have several bags fill
I Tina price isn’t going to pay for nothing that them thieves are stealing out of y’all store with my money at bank of America or any credit card there trying to use belongs to Tina price or any of y’all retail location of Maryland
The family dollar store in Hardeeville SC 29927 is awful they are always closed however the workers are outside chilling
Well the family dollar on Selma rd Springfield Ohio is very discriminated. Gonna allow there fake lovers to take and take from the dumpster but low and behold these people who save the stores merchandise and bring it back wanna kick them out for taking a bag of chips outta there dumpster. And the girls that work there live together sleep together and steal right outta the safe and store but fire innocent people to blame. First it was rats then mice now cock roaches.same on the store
Hello I am very upset and angry I went to the family dallor store store number 08794 on Sunday May 22,2022
Time 3:00pm we checked out around 3:30pm I was excited because I saw some candles they were on clearance but in the area where all the candles were at I grab 6 candles they were 11.5oz they had saying best mother best grandma on them didn’t have a price so I used the family dallor app and scan them with my phone
They scanned 1cent on each of them
When we went to the register to check out we had a bunch of other stuff as well
When we were checking out the cashier didn’t want to sell use the candles she said that they didn’t ring up dosent make sense because when I used my app they rung up 1cent
And she couldn’t sell them to us
Why because they were 1cent
They were in clearance and that is what they rung up when I scan them I am upset because the cashier wouldn’t sell them to me after I told her that they do scan they scanned on. My phone using the app I also offered to show her but she said no she still couldn’t sell them.
We bought other items off of clearance some hand wash soap for .50cents so she had no problem scanning that and sold it to us
We are regulars and it is very disappointed and upsetting that y’all didn’t Honor the price or sold us the items
Made me think maybe the cashier wanted them for herself .she got nervous and kept on saying I can’t sell them I can’t sell them
I would love to have those candles and spent time in the store to pick them out those were the last ones there
I am very upset very disappointed and iam fixing to share my experience through social.media
Good evening to whom it may concern. I am a regular customer at the family dollar stores. It is so upsetting to me as the store on sinclair lane in Baltimore city has no air conditioning! This store was closed for a moment for other reasons unknown by customers. The air should have been fixed and any other issues before reopening! These guys were so nice to the people in the store. Unpleasantly warm for us customers! The staff should not have to work under these conditions to accommodate us. Your company will loose money if this is not fixed ASAP! No one would want to shop in a hot store! I always find what I need in this store unlike some of the others.
Hi I have just experienced the worst customer service with store number 12123 with the manager Ms Valerie today at 3:00pm and I am senior citizens and handicapped I am on a walker due to hip surgery what have been a simple exchange item with my receipt turn into you will have to wait because I should went the family dollar that the items were purchased with tags on and my receipt I waited for 25 minutes until she service me even though I am first in line I never been so hurt and embarrassed for what should have been very simple
Store#06642,364 E 87TH ST,Chicago,IL,773-420-5216
Does not honor Family Dollar,signage.
Sign in front of store,says Everyday low price,Lays products
$3.50,it rings up $4.00,when asked why,the acting manager reply,you need the family dollar app and must buy two,to get the $3.50 price,even thou the sign doesn’t mention must by two or have app.
This occurred 05-16-2022,05-18-2022
Reference #,15:35:54 06642 02 7008388 3796
05-18-2022 14:36:27 06642 04 6679869 6214
I’m writing to complain about your Elkins, West Virginia store. My Mother is a senior citizen on a fixed income. She went to your store to purchase a fan. She purchased the fan for $25, but when she got it home it had been opened and didn’t work correctly. She took the fan back with her proof of purchase to the store yesterday and was treated rather poorly by the staff. A young man who said he was the assistant manager, took the fan then refused to refund her money because it was an electronics item. She asked to speak to the manager, but the manager was not there. She then attempted to explain that no one had told her that she could not return the item and that it wasn’t printed on her proof of purchase. The young man became argumentative, then threatened to call the police on my elderly Mother. He even told her to get out of his store and not to come back and threw her cane as she was leaving the store. My Mother is very upset. This type of behavior is totally unacceptable. I demand an immediate refund be issued to my Mother in the amount of $25:and that the young man be immediately terminated. Family Dollar cannot legally sale faulty merchandise and keep both the defective product when it’s returned and the customers money. I expect someone from corporate to contact me to discuss this matter.
There is an employee hired by the manager (faith) that was not drug tested and the manager stated they don’t drug test deborah hauser smokes Marijuana at YOUR store
I go to the family dollar on 2302 Northwest Sheridan Rd. they didn’t even have a tobacco key for two straight weeks so they couldnt sell tobacco they are very rude and disrespectful none of them conduct with professionalism they make you feel uncomfortable when they come in the store they don’t ever have product out the shelf is never stocked basically you can’t go in there and buy what you would usually buy because they never have it . The manger and staffing are very rude the way they go about handling customers this is my neighborhood family dollar so it sucks to know that every time I go in there I have to look forward to the same employees
The manager Ron at the family dollar in Naugatuck ct is a disgrace. I went to make a purchase said how cute the clothes were and he said he was not impressed. He told me he was in a bad mood and hated working there. He told me to not talk because he was not in a good mood and being there made him want to die. Completely unprofessional and a little scary. Didn’t care about anyone. I told his employee im sorry you have to deal with that and she said it was a good day for him. Which is really sad.
This is not a complaint this is to rip up to a Family Dollar workers that works in the Family Dollar in Rowland North Carolina they went above and beyond their call of your duties to help me tonight can find some products that I could not find their name is Miss Lori and Miss Jessica I would like to thank them again through corporate office and hq4 Julien for going Beyond Derek Call of Duty to help me and to greet me like I was some one that made known all their lives thank you for hiding these two ladies we need more employees like that in the world again I would like to lift them up through corporate office for helping me thank you my name is Timothy Britt
I was going to this store for years and today one of the employees stopped me at the door acussing me to steal food so he called the police and it’s not the first time he targeted people of colors the store is in Montgomery road Kenwood Cincinnati Ohio
I apply for job on April 10 2022 and family dollar manager at shafter ca 93263
For reference # 17251427
Why is your Washington Indiana store CLOSED with a hand written note? I mean, the past 18 years I’ve went and it has been shut down with written notes, but this week was way too many times. Do you realize that it’s located by elderly apartments and they walk over for it to be closed whenever they want? I live behind family dollar in Washington Indiana and your semi delivery truck parks in my driveway and blocks across the whole street which ab caused my young son to have a wreck. Someone is going to end up wrecking and me having to tell him to move wen I get off work from a long day at Toyota. It’s going to stop! Your manager called and you said she would be Refusing service by telling the truck to move out of my driveway? I heard it! Feel bad for the manager. I could turn around your store with my intelligence but the pay is Horrible for$950.00 and Up Rent around here. Get it together and move your truck B4 there is a decapitation wreck of someone driving under it bc it’s parked across the whole street .
The Family Dollar on Shelton Avenue Statesville NC Panhandlers Everyday Every Hour I will not patronize this store anymore because of this
My name is Erica I wrote a comment on one of your other sites I don’t know which one exactly to get a hold of you guys on but I am making a complaint about the family Dollar on West broad Street and Wayne avenue located in Columbus Ohio near my house I go there because that is for one the closest family Dollar to my house I don’t steal from there I’m not rude to nobody from there I get what I need to get and I leave if me making a statement about why I quit because I was asked what I quit is wrong then they should have asked me that because Skyler left her mother do drugs in the bathroom sit in the office watch the cameras count the money sit in the parking lot do more drugs Michelle likes to threaten people and the roots of people everyone that comes through that door she’s very very highly rude she’s also doing drugs and when it comes to safety they keep aisles blocked off because they will not stop like they need to it’s very dirty they don’t clean it’s a wreck there so I need somebody to contact me that can handle this problem so I can go back in and shop there because Skyler or Michelle should not be manager at all they are not fit they are rude and they don’t know how to control themselves when it comes two people they talk about people all the time they make fun of people they threaten people it’s a mess above and beyond and I can’t tell you how many people have quit do to them managers it’s unbelievable how many people start and after a week or two they quit because they are so uncomfortable because of how they’re being treated there they get treated like I did like animals or dirt under their feet and it’s not fair we work because we have bills and rent to pay but we can’t because of the fact that you have to be miserable where you work and that’s not fair to us who wants to work
I bought an item recently and it doesn’t work. I misplaced the receipt. The manager told me that he’d allow me to exchange it without the receipt and he had plenty of other like items in store, however he lied about both and didn’t mind wasting my time and gas. Not only was he unprofessional and had a nasty attitude, his other employees were too (including the use of profanity). This store is at the Mendenhall/Winchester location in Memphis, TN. I’m stuck with a non-working item and I want either a replacement or refund.
The store#03692 it’s totally filthy outside and inside I’m embarrassed to take my family members there they only have 4 employees you not only need to hire more employees but this is embarrassing for being a dollar store it’s empty and dirty and not very friendly customer service. I have a business myself and I know how important to need customers
I want to file a complaint on a manager of a store
The manager up Philadelphia Green Street is very horrible and she talks to customers and appropriately I would never returned to the dollar store due to the manager the young lady was very rude and she said she wasn’t going to change the prices in the store because they all are wrong don’t go by the prices just go by the scanner which is an accurate.
i have create account but i do not use for long time i forget which email address i use it
I went to your store located in mulberry FL the store number is 10277 and for the fourth time in three weeks they told me they couldn’t give me change because they didn’t have any coins, it started with pennies then the next time it was nickels and today it was 62 cents , she said they had no change at all , the employee then said take it or leave it , and after I went ahead and used my debit card I tried to get her name and she just walked off, same lady every time and some other customers who live in my neighborhood across the street said she did the same to them, well if you do that all day that would be quite a tidy sum
Please get her some more help..
I was going to buy Jolly ranchers on the shelf price was $3.35 when I got to the cash register it run up $4.10
I was injured at family dollar and had go to hospital
If I have a problem with a complaint I can’t go to a district manger about my problem with a store manger who will i complaint to.
I was at the 1506 Federal Rd Houston location when I bought my things walked out, then walked back in to see if I may use the restroom. That told me the restrooms were closed.I don’t feel that I should have to tell them my business on why I’m in need of a restroom being I’m a female you cans kind of figure why. Miss Deana is her name she looked to be the store G.M. now if y’all can have every one and that momma come in to spend there money with y’all I don’t understand why the restrooms are not open as well
Florence sc store onwest palmetto the Manger cursed me told me to go to another place because I had a100 dollar bill she wouldn’t service me she’s very angry and has a violent streak I was afraid almost called police she was an African American don’t know her name need to handle her before you have a lawsuit thanks
Family Dollar 8916 Perrin Beitel Rd
San Antonio,
Tx 78217
Store# 11477
I want to commend employee
James Johnson.
He is Extremely polite & patient. I want to inform you because nowadays that’s a rare qualities..I witnessed him Patiently ringing up..A customer who forgot his debt card pin number…..and another customer who didn’t have even money to pay for his items…He remained very professional and polite to both customers….
And for me I had 24 bottles case of water and he went out of his way to carry it to my car…..
You don’t see many workers who do that…
Mr James Johnson deserves recognition.
I do alot of shopping and he truly stands out….super nice gentleman..
Maria Melendez..
Why does your store in Stony Creek,VA keep closing? All I hear is that it is a sewer problem.
Why family in dollars on Martin Luther King doesn’t have enough product in the stores.when I go to you’re stores they are half way empty. Somebody need to go and on your money cuz something are right.
It’s ridiculous how much you guys really do not care about your store employees sleeving them like they are animals with barely any pay to live off. I wish I could knock all your stores down. People deserve to be treated better especially the ones that keep your stores running. I will make sure I document everything I have witnessed and keep making it public till you guys get it together or you lose everything.
Whoever this may concern I was at family Dollar I was purchasing popcorn the brand was pop secret and it was a sign for $1.25 when I got to the register the man said he couldn’t give it to me for $1.25 I told him I asked him to get his manager she came over her name was Susan at the Kankakee branch in Meadowview she said she could not override because it had expired April 9 for that sale I told her she’s the manager she post ahead all that took him down that was not my fault she needs to override she was nasty and told me to get out
Your, manager DeMarcus,store number 00333,2112 Floyd Road, Columbus, GA 31907, Phone number 7622409012. This is a official Complaint. I, have been spending my money at family dollar stores since they were first interested to my family in the United States of America. On Easter Sunday,4-17-2022 at 17:22:20 Mr. DeMarcus, store manager treated me like a unwanted human, I bought not one but two box fan at that location he treated to throw me on the floor. Had my receipt mine you one of the fans was broke so I took it back… DeMarcus, through me out of the store hurt my feelings spoke very unkind words to me, treated to push me down,so I called the Columbus, Police two rookies they refused to take my receipt in to DeMarcus to exchange the broke fan, and told me to go to another on Forest Road and I bought another fan at Forest Road location and they would not take the fan back with my receipt because it said that they may throw their inventory off now this is a formal complaint this young man has no business been in management over anything he talked so rude and he talked loudly act like he on dope or something I don’t know I’m just saying he act like he on some type of dope or something but he’s very very very loud and it causes and he talks to all the customers like we are nobody and we don’t need that cuz it’s already been one death at that particular family Dollar on Floyd Road and and it needs to be something done about him thank you for giving this your attention my name is Katie Hicks my phone number is 706-992-xxxx please give me a call and I’m getting ready to call corporate I’m about ready to press charges!!!
The complain is with the store the address is1900 on first stree t the manager was to busy with a box at the counter to wait on me words were exchanged his name was Jason.All I wanted to do was buy what I had.But I was told to get out of his store. What is this world has happen when a customer is wrong and the clerk is right.
Hello this is in reference to a store located on 4th and Oak street in Louisville, Ky. This store is deplorable!! Filthy! Rude associates! I know it is difficult to find employees but who did you turn down!!!They need a course no several courses in customer service! It’s non existent!! I will never return to this location!! I’m sorry for people that do! Luckily Dollar General is 200ft away!!!!!!
I am a former associate. I have a complaint about one if ur store managers in orchard mesa Colorado. Her name is Chelsea. My complaint is that while I was an associate she started having an affair with my fiancé. It made it very uncomfortable to the point of me leaving the company due to everyone that I was working with knowing about the situation. She did not work at the same location as I did but she did call the store where I was working; she showed up while I was on the clock; had her relatives waiting for me behind the building when I got off work, her husband had showed up at my store because of his wife’s and mY fiancé affair and I also had to hear about the things going on between her and my fiance from my coworkers. All of the store managers at my location can verify many of these Instances. She harassed me and I believe that she crossed a line as a manager by having an affair with an associates spouse. The district manager Sean often works out of the orchard mesa location and works closely with Chelsea.and it is because of that that I believe I was looked over for assistant manager. I had never missed a day of work I covered everyone’s shift and I never had a write up. Instead of being considered for the.position someone got hired from outside the company and my hours got cut.It got too unbearable to deal with that work environment. I loved my job, I loved my coworkers and it breaks my heart that I had to leave. I think that Chelsea should no longer hold the position of store manager if keep a Job in the company at all. I worked at the clifton 32 rd location. Chelsea was store manager in orchard mesa. I am prepared to escalate this situation legally if it is not addressed within the company. 970822xxxx
Went to family dollar in Irving, Texas on finley st. I was trying to check out something was going on with the register. It was 5 people standing behind the counter. Customers were complaining because only one cashier was working and the line was long. Some people left because of that
I asked the little fat guy,i guess he was the manager,can someone else help us. He replied just wait it ain’t that serious and don’t ask no questions. He was rude. I dropped my things on the second register and started out the door. He said don’t bring your ugly ass back in this store. He also use foul language. Every time I come in that store. The cashier’s don’t know how to count change back. Even when given correct amount. I always spend $30 to $50. Not today. He needs training as a manager. Customer service is un professional.
I need someone to call me Asap you all are not professional at all
i need somone to call me ASAP
Charles White
St Helens,Oregon
Do you participate in any manager training for responding to the customers? I find the manager of this store irritable and unapproachable. When she speaks to the staff or the public she is not pleasant. I would love to be your undercover mystery shopper and surprise her. Maybe that would help. I would do it for free to let her know be nice. We all have our issues.
58729 Columbia River Hwy
St Helens, Or 97051
I am currently a family dollar employee,who works in a very undesirable area and recently our store hours were extended until 10pm.firstly,we were told from one day to the next,( never asked) and most importantly is that most of our employees walk to and from work. The area were the store is at that time of night is pretty much the only open business. We have a very bad drug problem and there have been recent shootings in the area. There is no reason for us to be open at that time of night , it’s simply not safe!!!! The theft in our store is is none stop!!! My question to family dollar is do you really value your employees or is greed the bottom line and in my opinion it would be the latter!!!! The few extra dollars you might make in that hour not to mention the the wages your going to pay out ,just doesn’t even out. Most importantly again is our safety and it’s not worth our safety to make family dollar a few more dollars all that important? I think not,so with that being said I’m choosing not to stay open the extra hour for greed and choose the safety and we’ll being of my co-workers. If family dollar feels it so important let them send someone from corporate to work a week in this demographic and that being ……. Covington,ky.
Thanks for your time.
We just want to see some empathy from upper management,you have no idea what we are out thru as employees and then for cashier’s making 9.00 an hour you ought to be ashamed of yourselves,that in itself is an absolute insult and slap in the face!!!!!!!
Why did family Dollar store change the price in the system before they changed it on the shelf The consumer will think it’s that price until you get ready to check out an it’s priced higher.
They are making me wait almost an hour to get 25.00 from card only line
Please take care of your stores. I have shopped at the same Family Dollar on Highway 80 in Longview, Texas since it was built. There seem to be issues that are never addressed to completion. Case in point….the air conditioning unit….has repeatedly leaked water onto the sales floor…..tiles on the ceiling were removed for repair access ( I assume). I was in there again today, tiles still missing, showing that you do not care. While visiting your store today, the card readers on their registers were not working……………….yet again. We, the customers have learned to insert your card, insert your card, and for the third time insert your card. If no action by the card reader, then try swiping. C’mon people. Take care of your buildings, machines. The employees understand that it takes FOREVER for someone to respond. Why? Use a local repairman for the air conditioner, that will actually fix it and leave it in good condition. The machines, card readers, etc need to be replaced.
Hello my name is Vonnie fernandez. Im a loyal guest of both family dollar and dollar tree.
Months ago i reported the asst.manger was rude and didnt return an item i purchase that the clerk didnt put in my bag EVEN AFTER VERIFYING WITH THE CLERK AND SHOWING HER MY RECEIPT. I only know her first name MARISOL FROM THE TERRA BELLA, CA STORE. I decided not to return to the store for about 2 months, but i did so yesterday because i live 20 minutes away from the city. Anyways as i paid for the dog food i noticed she was walking around and infront of me talking loudly but i completely ignored her. As i completedy purchase i saw her exit the store, when i walked out thats when she cane right up to me and started yeing I KNOW WHO U ARE U THINK I DNT REMEMBER WHO U ARE? YOU REPORTED ME TO MANAGEMENT. i said yes i did and will do so again when i get home. That made her even madder and called and said she was going to kick my …i replied id press charges but she opened the store door and yelled IS THAT A THREAT? In an intent to make look as if i was the aggressor. Im not the only one shes been hostile and act deraigned with. I know theres cameras at the store and if you review them, you will verify what im telling you. I have never had been in a situation as this. Marisol meeds to be FIRED. WHAT TYPE OF STORE HORES AND EXCUSE THIS TYPE OF HOSTILE PERSON?. Im in my right to take action against the store but i rather take the steps with higher management as yourself. I LOVE FD and its my favorite store as im a loyal customer. MARISOL screamed at me ” i dnt want u IN MY STORE”. I replied THIS ISNT YOUR STORE, IF IT WASNT FOR US CUSTOMERS YOU WOULDNT HAVE A JOB!!…..what type of person harrasses a customer and WAITS FOR THEM IN THE PAKING LOT TO ASSAULT THEM?. SHES DONE THIS TO MANY OTHERS. I BROUGHT TO YOUR ATTENTION BECAUSE THE DISCUSTING INCIDENT INSIGHTED BY YOUR DERAIGNED EMPLOYEE.
Have been trying to get in the store in ludlow ky for about 2 weeks now store is light up but doors ar locked its 215 pm
Some one was taken black shipping boxes and going in the that is closed for remodeling then went to play the slot machine taken from store 2717
2548 N 32nd St, Phoenix, AZ 85008 Is where I was shopping and the so called manager started harassing me saying I was behind the counter when clearly multiple displays are in front of me as I’m looking at electronics yes behind display was only way to see and she started talking x damn near shoved me then told me I had to leave this by all means not ok as a customer should not have to deal with such harassment and threats as I did this women shouldn’t be managing let alone work for your company. I’m a professional fighter and a growing public figure as I fight in BKFC and own a local gym in Mesa I would like this issue fixed before my lawyer gets involved thank you
Yes, I am wondering why the family dollar store in Buena Vista VA store 2717 beech avenue is closed all the time? You can’t shop there cause it’s always closed.
I got kicked out of store but i didn’t steal anything the cashier would not call the cops she would not search me.
My daughter works for family dollar and she is a hard worker always on time and all the customers love her she works for everyone with hardly any days off because they always call her in she even has worked while sick the so called manager Kenny is always treating her bad and threatening to fire her someone please help her
Crystal Geyser Natural Spring Water, 1 Gallon Jugs,,,Crystal Geyser Natural Spring Water, 50.72 fl.oz. need this at store no.2182,,,,,2815 8th Street,
Meridian, MS 39301-4845 i buy this every week just about and had to contact the corp office about this in order to get a shipment of this to family dollar in meridain miss.
Family Dollar located at 299 Joseph E. Lowery Blvd. N.W Atlanta,Ga 30314 and at Donald Lee Hollowell Blvd. N.W Atlanta,Ga 30314 has been closing all times of the day for the last past 3 months. They are not following the open and closed hours and don’t have the open and closed hours posted on the doors at the entrance. They have hand written signs on the doors and have them locked with people inside of the stores and people coming to the stores only to complain and being disrespectful to the employees. And turning customers away.
I have designed a T-shirt that I know will sell in Georgia. How can I send a photo of my product to see if Family Dollars will market it in their Georgia stores?
Need a call ASAP 214517xxxx
Called before I went to family dollar near central/ Broadway purchased a moto e phone for 80.00 ask about the sale and man working said he didn’t know should have went to another place. It was a better price to get card and phone. Tried calling manager and she said I couldn’t get a card with it and left me on the phone when I asked her name she left me on the phone she didn’t have any public relations to explain why. Why do you employ people that don’t know what is on SALE or inform them of your products?
I was at ur store in Georgetown ind which I spend about $300 a month.. I had too use the bathroom really bad..which was poop.. I didn’t think I was gonna make it…I begged ur employee too let me use it and she was very rude and I had tears in my eyes. And begged her again…she told me no and get out.. I will never step foot in ur store or my family or friends…there was no excuse for this rudeness from her..she just costed u alot of money…she needs too be suspended or fired…….not a happy customer here!!!!
How do i talk to a person about a bad complaint
I am writing this complaint because of the ASM who really upset me and diminished how I felt about slipping in your store on detergent that was leaked out on the floor. Once I slipped and caught myself on the shelf I twisted my knee a little and pulled a muscle in my back. It took me a second to gather my composure I immediately went to the front to let them know that there was liquid on the floor which they responded which Ayo I let them know I let them know where it was that I told him that I slipped and fell but I caught myself on the shelf . The ASM proceeded to go to the back to watch the cameras came out and said you didn’t fall you just slipped like it mattered whether or not I fell or slipped I hurt myself in the process and then proceeded to tell me that I should have been paying attention and why didn’t I see the liquid all over the floor. The young gentleman that was behind the counter was very polite and apologized for the inconvenience he then asked the ASM if he was going to clean it up and he told him no I’m not effing with that x. I told the young man behind the counter thank you could I please just get the detergent that I was looking for paid for the detergent and left very frustrated. The ASM stated his name was Baluchi or something to that effect. I’m not sure that he is the right person to be in charge of that store if that is the response that he gives customers because there was no empathy or understanding that it was not a fault of mine that the liquid was on the floor to begin with.
Just left Family Dollar in Crivitz,Wi. without my merchandise couldn’t find a cashier anywhere.Waited & looked thru entire store so I left.This is an ongoing issue at this location.Very disatisfied.Wont b back
How do you verify employment?
The Family Dollar you have in Vineland New Jersey in the shopping center off of Park Avenue it seems like every time we go there the ladies in there at the register but you keep the doors locked we don’t know why it’s been like that for two months but she has customers in there but she keeps the doors locked
I am a employee of family dollar. How do I make a complaint against my District Manage?
So I went to 2 family dollar this past weekend to get the Dial your ad said by one get one needless to say it didn’t ring up like that I pointed out to the cashier and he said he couldn’t do anything about so here I am .How is this going be resolved I have my recent for proof.
I recently visited your Brice Ave store in Reynoldsburg oh. I tried to purchase your coke product for 2-12 for the sale price of $9.95. It did not ring up the sale price. At that time the sales person stated they did not know how to ring up the sales price. He then called the manager who stated that she was unloading trucks and would not be able to come up front. There were so many ppl in back of me, I got out the line and went to the back of the line hoping the manager would come forward. In the meantime I waited another 10 mins, the sales person tried to code the numbers in, no luck. The manager had the clerk pull the sign down. I guess that took care of the problem. I left the store with 1 pack of coke. It really angered me that the manager could not, would not take 5 mins of her time to help a customer.
I need to meet with management involving employees at Family Dollar in Huntington, WV 21st Street and 8th Avenue, asap. to know if I am to call the police or if I need to talk with Management.
I would like to make a complain. My name is misty. Little over an hour ago I was in gulfport family dollar off 49th st in the store with my male spouse. I was wearing pajama clothes fully dressed but I did not have my bra on so I asked my spouse to borrow a shirt he had on which was his work name shirt. Ducusteel, since he was wearing 2 shirts, basically my complaint against your employer’s working around 835 p.m Sunday, today had made the statement as I looked suspicious. Felt blankets, looked at clothing ,walked the isles looking to see what I may buy since we had gone to the store,well my spouse left items there since the employees working had made a statement as if I’ve been in the store earlier that day,which i had not and if it is a store of which items or their to make purchases but I have been discriminated as well as told to get out the store and not to come back, never argued or anything but I was not even allowed to get in the checkout line with the spouse whom I rode with, live with ,also the employee staff whom is working stated my spouse could stay and check out but i was not allowed to walk nxt to him to checkout. How can we handle this fairly? I would like for your employer to lose the job as well as being told I was not able to come back ever so I feel like that would be fair as her being fired to me not being able to come back or the employee not to be able to enter the store as well if shes not working as she stated to myself, this fair?
I went to return and said I couldn’t return it if I didn’t buy it there and they’re wasn’t any manger that I could speak to I was doing this for my daughter that has her hand full and also other store by her house when close before hours so I went to the one closer to my house already in a hurry to go with my fiance at the hospital and he made this very inconvenient and very inconsiderate
I have a complaint on a manager in 1 of your Family Dollar Store in Spfld Mass.01109 on State St next to KFC.The manager is a Jamaican woman and she is shrt and wears a white wig I do not know her name but she was very unprofessional curse g at customer and followed him outside cursing you name it she said their was little children in the store my ha dycap daughter she was so scared it’s not the 1 time she has done this please can you do something about it we do not need that kind of behavior in our store thank you .And God Bless
Ok
I need to return a magnavox universal remote to my local Family Dollar. I purchased the remote at the FD on Pops Ferry Rd (1961). I do not have the receipt, it has been over 30 days but no more than 90. It is still an active item and clearly has a Family Dollar security sticker on the back. It’s not damaged, I can’t use it with TV. Last week I took to the FD closest to me which is in Gautier Ms., manager on duty (no badge, long dark hair) would not do an exchange, I’m not looking for a refund. I have also read the return policy. Can I please get some help with this? Thank you in advance
Rebecca 228-355-xxxx
rmagnxxxx @gmail.com
Store number#11615 in atlanta georgia is not up to standards the manager is always closing because short staff or claims they have to unload the truck….. the store is not open right now.
Bathroom need special attention it is filty
I sent a request for handles on an Edge storage container that I purchased with the wrong handles attached. This mail was sent within 2 hours ago. I purchased the container at your 29th Street, Ashland, Kentucky store a few months ago. After sending the mail I made another attempt at resolution. The manager did resolve the matter. I now have the correct handles which were not on the container originally.
I purchased a 106 quart storage container made by Edge at your 29th Street, Ashland, Kentucky store a few months ago. Some weeks later when I filled and attempted to close and latch the container, I discovered it had the wrong handles attached. When I discussed the matter with the manager, she told me to come back in a week and she would have some handles from a future shipment. This has continued on into this new year of 2022. As of this day, March 7, still no handles. I have the handles which came with the container and would like to exchange them with the correct ones. Please give your attention to this matter as I have waited for an inordinate amount of time.
Thank you,
Mark
Their Milwaukee, WI location, address 2214 N 35th St is terrible. It’s messy, unorganized, and the staff are mostly terrible. I’ve lived nearby so try to shop there, but they close when they want! Everyday doors locked at 7:30 when closes at 8pm. The doors are often smashed, so they have had a big green board on it for last 8 months, I’m so done with this pathetic eye sore with service from jackasses
The prices listed on floor of store on shelves and boxes say one price and customers expect that price yet items ring up 1.50 higher and that’s ridiculous .what’s even more ridiculous is the store mgrs handling of the situation .I have been a loyal family dollar patron for many many years but after today I will never go back
Demarcus, an employee put me out of a store because I complained about prices mislabeled. Floyd Rd, Columbus ga. I called 911 but had to leave because my ride had to leave. Please contact me. 706-536-xxxx. We have a problem.
I applied to a store here in Petersburg, Virginia well over a month ago. Got the job. Submitted all my info for a background check. Never heard back. I can only assume it has to do with transphobia on the company’s part. You’ll be hearing from my legal team shortly.
I went into Family Dollar on 2/25/2022, I purchased several gift cards for my grandkids I was visiting Sunday and 1 for myself. I went to use card next day and Family Dollar had not activate the card properly, so Sunday morning I went into store explain card was not working to manager, she asked me to give her time and we would visit latter in day. I understood was not worried because surly Family Dallor would do right thing, Came back next day she said she was sorry but I’d have to contact eBay because they activated and sent them the money. Ok so I call eBay, they say it a problem happening and vender knows about it, the cards they sold me where also accftivated to another person and spent 2/24/2022 so family Dallor sold me cards that someone else had used prior to me buying them, long story short neither eBay or family Dallor will help me I had to file a claim with the FTC, Family Dallor committed fraud and sold me cards they had already sold, instead of calling and helping me . Ive been in there store now 3 times and reviewed with manager , she has called district manager, who says they hold no responsibility for this. Even though I have a recite showing I purchased on 2/25 the day after the cards had been used. It’s probably a simple mistake, that if someone cared about customer service would have helped me. I feel bad for that manager in the store because she tried to help. Now Family Dallor is going to invoking another customer, myself, cashiers and store manager and the US government in a fraud case they should of attest pertented like they care for customers.
Hello I applied for a position at the 11619 store in McKeesport my criminal background reads initiated for well over a week, I would like to know what the hold up is before looking for a different job. Thank you
We were just treated despicable at the Family Dollar Store at 3010 Penn Ave N MINNEAPOLIS Minnesota 55411
Is family dollar closing down in klein, texas?
Can I please get my paycheck I’ve been calling the linden TN store that I worked for nobody has called me back and I still haven’t received my check. I worked a double my 1st day why am I not getting paid when I worked why is no one returning my call when I’m owed the money I worked for I’m glad I no longer work for a company who doesn’t pay people who worked for there company I just want what I worked for what I’m owed thank you my number is 931-628-xxxx
My name is Sandy Clark I am a 64 yr old woman from Kingston Ok. I stopped at your Durant store 2/22/22. I haven’t been there in a couple yrs,I stepped in was met by young lady who said I can’t bring my purse in, she said there’s a sign on door, I was taken back I said can I leave it behind counter for a minute she said no take it to your car or you can’t come in, so said ok in shock, well I did and came back in to get my few items and was heading to pay for it there was a basket blocking the isle catty-cornered I moved it about 6 inches when this woman yelled at me and said loud and rude Go Around, don’t you see we’re working here, 20 ft away approximately, she yelled you people think you can just come in here and move the basket it’s there for a reason you know we’re working, making hand motions yelling at me to go around, customer s were rolling eyes, store was busy alot of people, I was so embarrassed by this crazed woman I went to cashier asked very nice cashier if the manager was here
Vogue cussing being played on store intercom. Store being closes when suppose to be open. This store needs cleaning up
Hello I went to the 5110 Almeda in Houston the manager on Duty at1:48 pm is rude refuse to honor price she said they are in the process of changing the price very rude refuse to give me her name didn’t have on name badge so unprofessional she was suppose to honor price that was marked
There is employees boyfriends threatening customers in parking lot area. Fight threats and threatening to remove people from there cars. A Breanna Bailey is employee name. Works at south 3rd st terre haute, indiana store. This needs to be handled immediately!
Store #08450 Visit 1-31-22, 6:20 PM, Employee, young man with Anger Mgmt Issue accused me of being a and screamed at me to ‘” I am a Great Grandmother and am not used to being talked to like this. He scared the customer behind me with a little girl and she called him out on his language. My prior remark to him had been, “It nice to hear someone speaking English.” He screamed, ” thats.” Then the vulgarity flew out of his mouth.
I reported this Feb 1 via text on my ratefd.com.
No one bothered getting back to me. I am disappointed in your Store.
I Don’t have a complaint, I just wanted you to know that your store on 21st &Arlington Indpls Ind Is one of the cleanest stores and well stocked stores I have seen and your workers, need to be recognized for their mannerisms and the looks in the store as a whole And I appreciated it By shopping there this morning Kudos to your Staff!!!!!!!
The store manager is rude, incompetent and made my life so hard snd complicated
I am writing this review to inform you of the behavior of one of the night managers in this company I am referring to the constant discrediting, use of abusive language and intimidation that I have witnessed and experienced. Especially on 02/04/2022 regarding black ice in front of the store. She has inappropriate conversations she is loud rude and disrespectful.
My family has owns local businesses in this community and we make sure to bring value to our brand. How is it possible that she has been working in Soundview Family Dollar (Bronx NY) for this long and there hasn’t been any corrective action taken against her. There has been numerous complaints against her for months and nothing has been done. Family Dollar is a huge corporation and our community does not deserve this type of customer service especially when we invest our money buying products. As a local community member something must be done before this local store loses a credible reputation.
My problem is the store 2435 Harrison Ave, Cincinnati, OH 45211 opens and. closes when they feel like and the staff is rude an ghetto! They are now don’t open on Sundays at and close at 2 45pm during the week. I’m not sure why this store is still open at all!! The staff is usless.
On 1/31/22 Bought some snacks,and 12 pk. Angel soft toilet paper..In a hurry for my part time job, I left my toilet paper at the Family dollar store ,11810 S. Western, Blue Island, ill.No one called or came after me,it was left on the counter. @ about 3:30pm. Would like a replacement or a refund,THANK YOU ,Doris Franklin
On 21 January my wallet was stolen which included my credit card they spent a substantial amount at one of your locations in Fresno California I was informed by my credit card company to get in touch with the merchant to file a fraudulent claim. I’ve been unsuccessful in reaching you by phone so I’m trying this route please get in touch with me as soon as possible.
Hi my name is sherry Cowart ,and I have been trying to contact you all and the family dollars store #08019
2650 Canal St.New Orleans,LA.
504-493-6446.as I was saying that I have been trying to contact you all But no one there will give me the number but then I called and leaves More than one message and still no Answer back I brought two gifts cards last year and the card was not working and I brought them back and when I went to get two more and the young lady ring the new cards up and they didn’t work so the two that brought back with my money on them she took and mixed up my two cards with the money on the two cards that was on the counter up with the two new cards that was not working when she did that she couldn’t find out witch one’s
With the money on there so I told her to go get the manager Mrs.
Shonda Don’t know her last name I Have been dealing with that store sence 2008 and I knew everyone that came and went.so I even talk to Ms shonda about what happened And the young lady told me that I had to take the two cards with my money on them and the two new cards that was not working because she mixed them up herself and I told her no the Hell I am not so shonda came and I told her that the young lady said that shonda told her to throw them away.thats what I have going on sence last year almost so I went back there and they had the head ppl there two white men’s and a black lady and I seen them helping and that’s when I talk to the lady and told her what happened and she told me to give Ms shonda my number but she never took it and I even talk to my lawyer about this.because I paid $ 150.00 each for both of them card’s $300.00 all together.so now that’s have left so many messages and phone number to no answer back to me so I need you all to get back with me
Sherry Cowart,504-317-xxxx
xxxx St.Philip Street,New Orleans,LA.70116 . so now I have another complaint ok
My neighbor.his name is Chris cedar
And he was in the same store on Canal Street the same store and him And his wife and three kids went in the store the first time to buy
somethings but it didn’t work right So he went back and this time he didn’t have his mask so the young lady who work at the door Ms Shay she’s the greeter at the door right But anyway he said that he didn’t have a mask but he was trying to wrap his face with his Lil baby Jacket
But it didn’t fit and him and Shay had
Words okay and when they had they words Shay told him excuse my word’s but with your dirty ass and your children to now I was not in there but I walk up after it happened and that happened at 3:15 pm and Me and my son Kendale witness him and his wife talking about it and that’s when he was telling us what happened but best believe they had other people hearing him tell what happened and that’s when he went back in there and he said that one of the men brought him a mask .so one he comb down then that’s when Ms shonda came but she never knew what had happened until Christ told her because she heard him talking but then Shay had left to go home.and I told Shonda what happened and Christ then was telling her but I also Ask him how she look and I already knew who he was talking about ok and when he was letting her know what happened she asked him why he didn’t call for her but he did but no one never went back there to get her that’s what they do there at that store Ma’am
It’s going to be a killing at that store because Shonda said that she talk to Shay but Shay should’ve called Christ when he came back in the store and listened to the both of them not just her side okay they seen him and didn’t even bother to hear his side So with that being said I even talk to Shonda and told her that he was going to call you all but we called yesterday but the same thing happened leave a message ok. So Now he’s want Shay fired because that was not cool on her part to tell someone you dirty and your kid’s to
That’s fighting word’s and Shonda said that she seen his wife and told her that she was sorry what happened and when I told her and when he said the lady with the blue and black hair I knew who he was talking about Shay and Shonda said it to most definitely to me yes.so y’all Need to contact Shonda at the store because he’s going forward with this and Shonda said if he doesn’t contact you all then she will be straight now what you thank about that. Now if he goes back to the store he will also call the police and let them know what happened and get a idome number and go from there.Mrs.Sherry Cowart I am looking forward to hearing from you All.have A nice day.
Good day I just wanted to fix my account because I have a new phone number and my account is on my old phone number. Can you help me?
My store manager told me not to clock in now I listen to my manager.
Now 40 hours has not been payed a mounth later
This is about the Family Dollar Store # 11921 in Kissimmee, Florida
I am writing to let you know know, the parking lot is ALWAYS full of trash. No one ever cleans it. This is not the first time I am writing about this same issue. It makes the store look bad and dumpy. Where the store is located is a decent area. Many store managers have come and gone in this store, but the outside still remains the same. Lots of trash and manager neglecting to get it cleaned up.
Just an idea, hire a homeless person to clean the parking lot only, daily.
Or, hire me, I’ll clean it up.
Seriously, it really looks trashy. I shop at this store, several times a week. Nothing has changed.
I went to theFamily dollar on South Monroe in Tallahassee Florid your manager Tony was very rude. I was buying things and something was wrong with the register . He took it off the counter and was talking rude. I left the store the guy behind me said Tony was talking x about me. So I went in to ask for Tony’s name and he run out the store yelling at me . Telling me not to come in there . I am very upset with the way I was treated . I am a manager and wouldn’t have ever done something like that.
I want to compliment to worker in Jasper Florida Family Dollar under the management of Tamara Paul…its two young ladies by the name of Meagan and Kierra on excellent customer service and cleanist❤
Hamlet store lights and parking lot lights are out. The light on the building are out. I feel this is a safety as a customer and you probably loose business because the public make think you are close. This has been out ablong time.
I am from Cincinnati Ohio every time I come to the family dollars on Central Parkway it is always closed they close early the whole store will close up for a break that is not fair to the customers coming in from off of work and everything else I think that is a fair we have to wait until the whole store is off a break for them to open back up this location is always dirty it’s always some ghetto stuff going on this is unacceptable like it’s always a problem with family Dollar like either the lines are too long it’s about 1000 workers in there don’t nobody wanna open up a Lang don’t nobody wanna do nothing this is sad
Would like to speak with corporate H.R.
Hello my name is Percilla York and I worked there and cought covid I was trying bto go back and they saying corporate office put me non hired
I went into store number 077 08 to 350 West Oakridge Road Orlando Florida they double charged me for my stuff and will not give me my money back for the double charge I should not have two of the same things from $14.50 for the same day at the same time who and where do I get my money back because my phone number is 352-988-xxxx in somebody please contact me
I just left family dollars on 18th prospect kcmo store number 11798 cashier charlese rang women tap tampons total was 8.25 but on the shelves it four prices of 7.25 and i stated that she said she could not change the price because tgey were in a price change i asked to speak to a manager she stated she was the manager. Then she said the young on the other register was the manager abd he stated corporate office said they could not change the price i asked for the corporate number she stated it on my receipt but its not
The time was 1147am now its 1223 i had to get on line
The family dollar in Woodruff sc charges more than the advertised price on several items. When I requested the manager to charge me the advertised price, she would not change the price of the items and told me that it was against store policy to change the price and that whatever an item rings up as at the register is the correct price. Her name is Valerie Dirkett. She then said she would throw me out of the store. Is this family dollar’s policy to charge more than the advertised price and refuse to correct it?
I feel like I was treated unfairly. Employee watched me walk to register one. Didn’t say anything. Heard me unloading my basket. Told me that she could help me on three. I had to put everything back in the basket and walk back over to register three. As she was ringing me up. She said something. I blew it off. Then she grabbed the hand held device. Machine said that my card declined. I was like I don’t understand that, because I know that I have money on my card. She was like u can run it again. It decided again. And she was like u can just go to another store. I feel like that is very bad customer service. Yes I told her that it was wrong. They are always closing the store, not even a note on the door. To let customers know anything. Closing early. Like hours early. I felt embarrassed, there was a line of people to check out.
Slip and fell on ice and hurt my right hip outside of the front of store. Customers went inside with to report the accident and that I had fell and the worker was rude, and laughing. I came back in with 2 other customer who helped me up and I asked for the manager and for an accident report. Ciera and the other person who refuse to give her name neither helped me with the information I had required. Ciera asked what did I want her to do she has no salt and could I move to the side because she is on break. She stated we don’t have accident reports. This caused the other customer to get anger. I called the police to make an report. Weather warning was in affect they should have been prepared.
Slipped and fell on icy pavement in front of store hur my rt hip and side. Worker were rude and did not let me speak to manager or give me a accident report. 100 South Holland IL USA I called police to report accident.
Family dollar is not sanitation work around for customers and employees. Workers being sick and still return to work and spending it to customers and employees.
Family dollar branch in Pemberton New jersey 08068 should be ashamed for operating a busines. Mold and mildew in freezer/ refrigerator section. Store is filthy very unorganized . Employees smoking outfront while your waiting at the register. Wait on customers while talking on their cell phone. Doors should be closed
My name is Mary Mantach I worked at the family dollar in post falls idaho on December 20th from 5pm to 9pm I regret to say it wasn’t a good fit for me I have as of today not been paid 01/05/22i have tried to contact the manager multiple times but with no response. If needed will cont legal counsel for my pay.
Why won’t the manager clean the fridge. Theres black mold which I have a picture of. She said she’s adding the drawer. She doesn’t know. The managers name is VERONICA. I just shook my head
My concern is the family dollar in Langley South Carolina. All the employees never make it a point to say hello goodbye or anything like that. All they do is complain and all of them have foul mouths. There have been on many occasions when I have been in the store customers actually leave their goods sitting there and walk out because of the cussing and carrying on. There is zero customer service and to tell you the truth from what I gather they all need to be drug tested. They are all family which I thought was against company policy. I just thought the company should know what’s going on in that store..
Workers are over worked under paid and short handed.. we deal with so much and do the job to be under paid
This afternoon I went to family dollar on Wurst Rd Ocoee Florida 34761 and to my shock it was CLOSED DUE TO NO EMPLOYEES !!!!!!! Seriously??????? The 2 stores in OCOEE are disgraceful!!!! Dirty !!!!! Stock in boxes every where!!!!!!! Clean up your act!!!! I’m 69 years old and I’m telling you I’m not going to your store again!!!! Please fix this terrible problem take pride in your stores!!!!!!
You would think if I purchase 200 lb. Of products from a retailer they would let me use thier shopping cart to get my stuff to my car not at your store located at beach ave. And main street lovington nm 88260 I will shop wall mart from now on
I got kicked out of family dollar simply because I told the representative that they are portraying poor customer service. I always shop in the discount section and oftentimes there are errors. one product, for example, has 2 price tags I simply ask if the lower price can be honored. People change the tags all the time the representative replied. “but surely you can see that these tags have not been tampered with I said” then the GM of 9 years interjected and agreed with the staff. I replied you guys are arguing with the customer! the Gm replied I don’t have to serve you. She then took back the merchandise and ask me to leave her store. This is unfair I live close by and is requesting to go back in the store to shop and the GM is an awful representative of Family dollar
Why is that your store in Waterford,Mi has had a severe Covid outbreak in the Am and Pm shift and they are still open..Manager and regional don’t want corporate to know cause they will close the doors.You are effecting other employees as well as customers both adult ,children and babies
Store is 5130 Highland Rd
Waterford,Mi
I guess I will contact the Michigan Health Department
Redgranite Wisconsin Store I was shopping and I seen the Manager Mike cluck at a female employee and told her to clean the bathroom she ask if she could store use gloves and he said No now get too it and clucked again!! Is this how you’re management treats females in your company!! She is a minority and this needs to be handled
I want to know why there are 6 total employees who can’t possibly run register and put stock away at the same time? This store is relatively new and is an absolute disaster. Stock that can’t be put away everywhere. Empty shelves and basic disaster everywhere. I have worked in retail 20 plus years and it is beyond a disgrace. You need to hire night stockers to straighten and stock before next shipment comes in. Sad!
These poor employees are working in the freezing cold because they can’t control the temp in store. It’s -20 degrees in our town. They need help
I have some questions about the time that the stores close. I have two stores within my area that I go to and they close up to 35 minutes early compared to what they say on their hours on the door. I’ve seen them stay open no later than 15 minutes before and usually it runs about 30 minutes before. Know if you guys have a setting where if they’re slow and you tell them they can close I guess that’s on you guys from his business but they tried to pay Jose at 9:10 and 915 telling us that they got a leave so they can close up at 9:30. My confusing is it why are they scheduled till 10 or nine because it used to be scheduled till 10 on Kedzie but now it’s till nine but they close up a half an hour early! Some of us don’t have the luxury of going to the more expensive stores specially later at night and when I’m walking up to a store as they’re locking it up and it says open until 10 and it’s 930 that’s ridiculous! I don’t have the exact address but both stores are right here by me one is 51st and Western in Chicago Illinois and the other one is South Kedzie and 48 something I’m not sure the rest of the address Both Chicago Illinois
The reason we are all receiving such rude, disrespectful, unprofessional, and uneducated service from Family Dollar employees is because they are allowed to behave this way. Instead of wasting our valuable time by trying to contact corporate (who intentionally avoids us), we should just stop giving them our money all together. Problem solved.
I had the RUDEST experience in Family Dollar (Alexandria, IN) this evening. Employee even used vulgarities at me, and in front of other customers!! I am not going to go into a long detailed explanation as it wont do any good. As i was exiting the store another customer told me “Good luck getting a hold of corporate because they make it to where you cant. She also mentioned that corporate wouldn’t care even if someone was able to contact them. Well, that customer was most certainly correct as corporate makes it impossible to contact them; nor are you able to leave a message. This is all done on purpose as corporate does not want to be bothered with any of it. Nor do they care. As I was reading previous comments I have to scratch my head in disbelief on just how the stores are even able to function. It is quite obvious that Family Dollar DOES NOT value any kind of morals, and definitely does not require their employees to have them either. Not that Family Dollar cares, but I will NEVER step foot in that satanic environment again (nor will any of my family members).
Hi I went to store number 382 1415 rocky creek rd in Macon Georgia and I had a problem with the manager she was very rude to me im never shopping/ here again
I had the RUDEST experience in Family Dollar (Alexandria, IN) this evening. Employee even used vulgarities at me, and in front of other customers!! I am not going to go into a long detailed explanation as it wont do any good. As i was exiting the store another customer told me “Good luck getting a hold of corporate because they make it to where you cant. She also mentioned that corporate wouldn’t care even if someone was able to contact them. Well, that customer was most certainly correct as corporate makes it impossible to contact them; nor are you able to leave a message. This is all done on purpose as corporate does not want to be bothered with any of it. Nor do they care. As I was reading previous comments I have to scratch my head in disbelief on just how the stores are even able to function. It is quite obvious that Family Dollar DOES NOT value any kind of morals, and definitely does not require their employees to have them either. Not that Family Dollar cares, but I will NEVER step foot in that satanic environment again (nor will any of my family members).
I had one of the worst shopping experience store # 102010 MLK Jr Blvd , they were playing music that kept dropping the F bomb and when I reminded them they still had customers in the store , I was treated as if I have a problem, it is so wrong to hire people who do not respect those responsible for keeping the doors if these type of low class operations open , it so sad how far down certain communities have gone , and whoever is in charge of these operations certainly do not care as long as money is being made
I leave in Montgomery, AL and there is only 1 Family Dollar opens when they feel like it and it is very annoying they always have people in the parking lot waiting in their cars. 820 W south blvd.
The store by house has a habit of closing when they want to for no reason. The staff is rude as hell
I have tried to call 7 Family Dollar stores No one has answered the phoneWhat’s the problem
My name is crystal shuford and I live in Battle Creek Michigan. when I go to the family dollar in Battle Creek Michigan your employees threatened to beat me and then they call me nasty every time I’m in there shopping. you should put in your advertisement that you have to speak to your employees and everybody inside the store if you want to shop there I think that goes against people rights though.I am also disabled I have degenerative disc disease lupus and rheumatoid arthritis.
My name is crystal shuford and I live in Battle Creek Michigan. when I go to the family dollar in Battle Creek Michigan your employees threatened to beat my ass and then they call me nasty b every time I’m in there shopping. you should put in your advertisement that you have to speak to your employees and everybody inside the store if you want to shop there I think that goes against people rights though.
Slipped in a family dollar store Jacksonville FL
Complaint……the stores in Hartford Connecticut needs to be closed for good. Your employees don’t get paid enough to be fighting physically or arguing with shoplifters.
And they are very messy unorganized stores.
Close them.
I was cursed out buy one of your employees at 1300 Oats Dr. in Mesquite, TX 75150. She even cursed my dead mother out and I have everything on video on my phone. Please contact me back at everettxxxxx @yahoo.com Or hear from my attorney.
Went to the store on 14th and University in Des Moines Iowa lady walked out the store locked up the door and took off doesn’t like nobody else is in the business throughout the cars pull that wanting to go in obviously nobody’s there just want to know if that’s normal practice for your company contacted another store regarding the situation and was so what do you want me to do about it. My store I think it maybe you want to get some new help just thought it was a boy that business because you guys lost my business.
Store closed before posted hours
Cant even shop without a cart I use to get all my cleaning supplies at family dollor but there is never no carts what am I suppose to use to put my merchandise in I ask for a cart and they gave me a little basket I am 77 I can carry a basket I need a cart I buy my supplies every month now I can’t even go there there should be a way to keep carts safe what r we suppose to do
My name is Stosia Taylor and I am writing a compliant about me losing my job unknowingly I have been fired for the last 2 weeks without knowing the reason I have lost my job is because of a manager that has complained about me being lazy and it was only her out of 4 other managers who said I was lazy to the the store manager I called and texted the store manager and never got a call or text back and they accused me of stealing with another manager with no proof of me stealing at all and I have proof of all my transactions on cashapp I was fired for no real reason and the complainants of the manager were never brought to my attention at all I’m the three months I worked there so I’m out of a job because of one complaint(s) of a manger who didn’t do anything but count money and complained when I needed help with the customers or needed change for my draw
OSHA & EPA Violations at 657 Rankin Rd, Houston, TX 77073
Would like for ceo or company contact to give me a call 347.285.xxxx
My name is Pam Miller I live in Tallahassee, Florida. I purchased a onion chopper from the Family Dollar located on Lake Bradford Road in Tallahassee, on Tuesday evening November 22, 2021. As I attempted to open the box , and discovered that the plastic cap was broken into several pieces. I was unable to use the product. Since Thanksgiving I have made several attempts to return the item from the store that I purchased it from, however that store has remained closed. Today i took it to the Family Dollar located on West Tennessee Street in Tallahassee, Florida only to get a replacement due to the fact that the receipt had been lost. I was informed by the Assistant Manager Josh that the Manager Tasha Robinson instructed him to tell me that I would not be able to get a replacement. I went into your establishment and purchased an item with the belief that it was of good quality. As a long time regular customer of Family Dollar I don’t think I should be forced to keep a product that I can not use due to no fault of my own. As a member of the corporate team, I’m asking that you would perform the necessary investigation with the intent to quickly resolve this matter. I’d like to thank you in advance for your cooperation in this matter. I look forward to hearing from you soon in regards to this unfortunate situation.
On the door it says store closes at 9 i was there at 8 10 an doors were locked this happens all the time at the roebuck sc location
I was in your store in Elkhart Tx.75839,when coming out I fell on both of my knees and hands,and pulled something in my right side,your exit is undeveloped and needs to be seen about I pointed out to a store clerk,someone older than me will really get hurt there if this issue is not seen about.
Never opened when they are suppose that be very upset. Store at 30th and Lafayette Rd. eagledale shopping center. Indpls, in
Overcharge
I went to the Family Dollar Store #05161 N Main Street Ste 112 Jacksonville Florida (904) 3805077. I purchase items from this location totaling 11.34. The cashier rung up the items and gave me $38.00. Once I got in my car I realize she did not give me the change , I call back up to the store. I was then told their was a shortage in change ,so the store keeps the customer change. I told Ms. Rita, at least that is what she said her name was. She also told me if I call back on tommorow and speak to her manager, that I will be told the same thing. When I went to check out she never told me that the store had a shortage in change. I have my document of receipt. I would like to get feed back on this situation.
Hi, my name is Sulaimon Sanya. I was at the family Dollar store#01708 2660 E 79th st in Chicago IL the telephone number is 773 -437-1222. I don’t see the cashier’s name here but I do know that she works there all the time she’s one of the older workers that has been there for a few years. I came in to purchase toilet paper when I got to the counter I handed her my money after she rang up my items and she took my money in a nasty ridiculous way she made a very rude comment about me not knowing how to count as she looked me up and down and then started asking me did I know how and telling me that it is my job to count my money correctly before giving it to her. I’ve been replied I have worked in retail myself for many years and I do know that ultimately it is up to the cashier to be responsible enough to be able to count and catch any mistakes that the customer may have made or have. She continued to taunt me about not knowing how to count because that’s what she believed and then a customer behind her even chimed in on the conversation as they both shared laughter about me not knowing how to count. I truly believe she may have even been prejudiced by me being a African individual here in America I sometimes get a lot of prejudiced treatment. She is ridiculous and does not provide any type of level of customer service she is indecent for what she did and what said to me and I would like someone to get in touch with her and tell her that this is not how you talk to people she deserves to be reprimanded for what she did.
Store located cross from 994 bluegill avenue Dorchester mass is dirty and has poor lighting
I have a problem with a worker at the white pine TN store. Her name is Darlene and she is a terrible person. She will not let me shop, she threatened me to call the police if I don’t leave. She thinks I’m some one else. I’m not a thrift. Before she would follow me around and if I decided not to get something she would be rude and tell me to put it back where it belongs. She is not a good worker. She caused a sene in front of my son. I don’t appreciate how I have been treated by this woman. She is the only one who does that to me. I love y’all’s store but u r losing business because of her.
Came to the location on. 13817 Post Oak and they were closed. I spoke with a employee and was told the store would be ope until 9. I heard a customer that was trying to get in while I was waiting to see if they would open say, this occurs often
What kind of SHOW are you running in the Waynesburg Ky Family Dollar? I have been in the store numerous times and see one person working. When I ask where is the help at I get the same answer “Sitting in the office” “Outside smoking 30 mins at a time” “Hiding in back” “IDK I can’t get anyone to help me” You have a POOR GM and Manager
Why do the store don’t open and close at the time that is scheduled, I walk to this store last night and it was closed before time and walked there this morning and it’s closed and this is not the first time this has happened.
Albuquerque NM store 9381-7900 2nd St 87113
Store signs say closed doors at 10pm but everytime I go it could be 9:30 9:40 they close different times but never at 10 and there’s usually is a few customers that would be waiting for someone to open the door since it’s is supposed to be open instead they turn us away. they haven’t been robbed at the time also following customers around the store and making it obvious because they think they are stealing. Really unprofessional please fix store hours sign or make them close at the right time and stop being lazy
Trying to get my separation papers but my manager gave me a 1-800 number and ever time I call they hang up and my face so if you can send my separation papers to my email (brookschasitxxxxx @yahoo.com) and the store I was working at was 511 main street in Chattanooga, tn .
The workers at the 4917 n shepherd store are always late opening the store and they have attitude problems (rude and never thank you if your White
Trying to purchase Verizon Blade van.2 that is running on sale through Nov.30,21 but all of the associates say they do not know how to ring this item/ sale up on the register including the manager! This is so inconvenient being this is a small town & the only Family Dollar here. Can we find out what the issue is & if so can I get a raincheck. Sincerely, Mr. Muccullah
I need To file a complaint for discrimination against a customer and need an email.
I was a former employee at renovator at Family Dollar Store as 1/21/2020- 3/17/2020 was last renovation in Tolleson there after I had a Dr note to ease off work due to autoimmune disease and gave antibiotics. I layed low and returned to work as needed to help stores in unloading necessities at the time when COVID-19 was at peaking I was let go in 5/18/2020 I need a letter and HR does not respond. Managers are no longer locally working. Can you help Employee 667xxxx
Home Store 28644
4239 Mc Dowell Rd
Phoenix Az. 85009
623760xxxx
Ass Mgr Joe
Mgr Ann Marie
How can I be removed from the Family Dollar system. I was offered a job was put in the system then never hired. Dollar Tree has a job for me but cannot process application because I am in the Family Dollar system. Tried HR without help cannot get a live person or use associate connections because I was never hired. Corporate HEADQUARTERS said I was in the system, but not in the system. The last 4 of ss# xxxx the person who put me in the system phone number is 208 220-xxxx. If you cannot help please let me how to be taken out of system so I can go work at Dollar Tree.
This is the second time the same person at the store has her ass to me he looked at my money as if it were fake falsely accused me of stealing toilet paper that I wasn’t going to scan it when I did and then would not let me take the shopping cart full of things to my car and expect me to carry the whole thing by myself this is an ongoing issue she’s very unprofessional
The female employee sealy hatred my 15 year old brother this happened 3 times already it happened today around 535pm 11.18.2021
I got hurt at work I was working for family dollar I get in in touch with nobody threw HR
The Marg come to me as me give him had job he simd give him ahad job this hap wedday nithg
I am a new employee in your Kenosha store, and im not giving a full 15 minute break or a meal break when im working. Can someone from corperate call me
I believe that the person name needs to be fired from the office in Morton Texas Christina Mendoza
You have a employee on 9500sage sw in Albuquerque I don’t no her name but she has brown hair glasses 5′ 2″ tall around 30 160lbs she is just rude very rude to a lady before me to pay so I told her not to talk to her like that she said I should mind my own business and shut up I came stright here to this comment her tag was faced backward no name my name is Baca
I was a employee at family dollar in fresno ca on 10th st. My manager called me on Sunday 10/24/2021 to tell me I was fired and I was scheduled to work. Don’t I need paper work stating why I was fired. And is it legal to fire a employee over the phone on a sunday
I was a employee at family dollar in fresno ca on 10th st. My manager called me on Sunday 10/24/2021 to tell me I was fired and I was scheduled to work. Don’t I need paper work stating why I was fired.
I had a slip and fall inone of your locations on September 20, 2021 and I was suppose to be contacted by someone in the home office and no one has reached out to me
I had a slip and fall inone of your locations on September 20, 2021 and I was suppose to be contacted by someone in the hoe office and no one has reached out to me
My pay check from last wek
My mother went to the Family Dollar in Scottsboro, Alabama and purchased a prepaid Verizon eTalk cell phone and when I noticed the phone had been damaged were the SIM card is supposed be and I called the Family Dollar Store in Scottsboro and was told there is none refund. So she is out of $65.99 with a defective phone that will charge and that is scamming the customers with defective merchandise and to lose money . She requested a refund but was told it’s none refundable .
This is the worst store in Tulsa. The store manager is awful. He runs the store by the seat of his pants and it’s always different everyday. The store is not stocked I was told sorry we most likely have what your looking for but the backroom is pack and I would not know where to even being to find anything. The store is dirty. There is one cashier Charlie that argues with both the ASM. He tells customers that both the ASM’s are wrong and does not know how to do their jobs. When In fact are very knowledgeable and both hard working. I have asked for the district manager’s name and number more than once from the store manager and got told he was not sure who it is or their number. Your telling me you have no clue who your boss is and don’t know how to get ahold of them? I know better than that. He has to be able to get ahold of someone when there is a emergency at the store. Plus who hired him to begin with? Tonight I was in the store when the ASM was having a problem with a guy that refused to leave. She asked him several times and he flat out told her no. The cashier Charlie was telling the guy the ASM DID NOT HAVE THE RIGHT TO TELL HIM TO LEAVE. He made it so much worse for her. She finally called the police to have the guy removed. During all of this she was trying time and time again to get ahold of the store manager and he kept sending her to voice mail. I let after the police got there to make sure this guy did not try to assault the young lady. Because I was going to step in and protect her from him. I will never be back into this store and will be calling corporate first thing in the morning. For this young ladies safety I hope she quits and finds another job. I fear someone is going to get hurt.
I A VERY CONCERNED ABOUT NO LIGHTTING AT YOUR COLONEL GLENN STORE IN LITTLE ROCK AR. ITS SO DARK IN FRONT OF THE STORE IT POSES A DANGER TO NOT ONLY ME AND OTHER CUSTOMERS, BUT YOUR EMPLOYEES ALSO. PLEASE, DO SOMETHING ASAP. THANKS. ITS REALLY BAD, I ALMOST MISS THE TURN IN AT NIGHT BECAUSE IT LOOK LIKE STORE IS CLOSED.
On 10/16 2021 I went to the family Dollar at 390 jenks avenue in Panama City Florida to purchase a pack of cigarettes I always go to the store they know me it was 8:37 and the young lady told me that couldn’t get cigarettes because they were closing I said sign says 8:00 a.m. to 9:00 p.m. is this true she said yes except for the cigarettes we lock them up early. Just want to know if that’s your policy I will shop other places thank you George Nixon
Hi my name is Sherry Lee and I worked for family Dollar for about 4 days I needed to say I quit because of Kira the manager which she has a very snooty nasty attitude so when she came to my register and pretty much move me out of the way she didn’t put her hands on me but she pretty much told me to move so she could show me how to run the register enough work customer service all my life. On tonight October 17th at 8:45 a manager named or o or some I don’t know in Birmingham Alabama West end Store number 1305 and I think because he has become a manager he has attitude every time I go in there because I quit I walked out on Kira one day because of the way she treated me in front of a line of customers . This manager was on the phone tonight and rang me up twice for some alcohol 91% alcohol rubbing alcohol and I said sir you run me up twice for that because he was on the telephone and I interrupted his conversation he got an attitude with me and tell me to leave the store why because I’m a customer and I’m telling you sir you’re bringing up my stuff twice and that was the second time he rung something up twice of mine so he was pissed off and made me leave the store now if I’m wrong so be it but as a customer I feel like he was in the wrong for putting me out and screaming at me in my face that is not customer service that is not being a manager and that’s what you are going to allow someone to be a manager of a store as him and Kira is I pity you very much because those people two people is probably the reason why the store keeps getting broke into because of their attitude and their demeanor against customers very rude very disrespectful you don’t yell at a customer I don’t give a crap the customer is right and I would like for someone to please roll that camera back and show that gentleman that he run left alcohol up twice tonight. I would greatly appreciate it if someone could handle this and much regards a pity if he was to get a job as a manager somewhere else they would have not allow that to happen I’ve never been in a store and had a manager to treat me the way he has treated me tonight and I’m very discourage and never want to go back in that store again shame on you but shame on you even worse if you continue to allow these two people to run that store that’s a deck I’m shame may God bless thank you again and have a blessed day. Oh and I need to add one more thing I would like to say that Kira kept one of my days of work the half a day that I work I never got paid for it because something was wrong with the computer that morning and she wasn’t able to clock me in and she got a attitude with me because I asked her where was my money that I was supposed to get be getting on daily pay so where is my last paycheck I have no idea thanks much regards Sherry Lee.
I shop at Amery, WI Family Dollar weekly and everytime I have to deal with the manager, she is very rude. If a customer has a question regarding the total, your job is to attend to the customer and try to answer the question. The manager at this store will not even look at the receipt. She will roll her eyes and mutter rude comments. I will give a different store a try before wiping Family Dollar off my places to shop. The saddest part of this situation is I have dealt with only one other employee at this store and she was very kind and helpful. This employee was treated very rudely by the manager as well. Every store is hiring and I, personally, would not stay at a job where I was treated like that employee was. I understand the store is short staffed but after my past three experiences, I also am pretty sure I know why they can not find employees.
I feel it’s so inappropriate how the other manager speak to the girl who came in for his shift swearing at her in front of customers at the Windsor ct location yall need to do better with your managers I won’t be coming to this location anymore
I just want to say thank you to Neil at the family dollar in Staunton Virginia West Beverly Street. There was excellent customer service and you went over and beyond by helping me when my car battery died. You are so nice and polite it was such a generous act of kindness.
Store #08456 6200 Mableton Pkwy, Mableton Ga. Is by far the nastiest dirtiest family Dollar location I have ever been inside of I moved to Mableton a year ago and I passed that family Dollar just to go to another one because it’s always nasty two weeks ago I went in to get a gallon of milk and all the gallons of milk were a whole month old expired a month ago that is unacceptable the store smells like rotting food and the customer service is horrible the management team have poor manners their disrespectful and rude that’s your store should be shut down.
The family dollar in San Antonio Texas 78227 never has a shopping carts. I cant shop with no basket.
The store manager says the baskets were stolen.
That’s a lie she has them in the storage room with junk merchandise in them
Why is the store always closed on eubank and canderlia in abq nm, I have gone twice, and today had a sign closed 10 to 12
What is your return policy?
I was and employee with family dollar I can’t get my paystubs
I was at your store location at 2020 Harford Rd #05510 at 9-21-2021 time 16:34:56 one of your employees was very an fellow me .so I someone to get an touch with me soon as possible. he have a much of gold teeth in his mouth.
Was harassed by 2 employees in the monroe store swartz location I was yelled at and followed and they would not even check me out it was racially motivated I am white they are black I have never in my51 years on this earth been treated that way it should be on tape unless they removed it it happened Sept 19 about noon
Who do I contact when my district hr violates an open door (about discrimination and harassment from my district manager)and my district manager retaliates against me. My DMs boss and DM are friends and my DM has been getting away with retaliation amd discrimination ever since I started and was told befor I started working for this company
Visited family Dollar on September 8 add the transfer, Pennsylvania, Mercer county store. I questioned the two employees why there was a dog in the store, A man said it was his dog and it was his service dog. This dog had no vest on it nor did it have a leash on it. He said the ADA, American disability act, said that he does not have to have a vest on it. That may be true but it definitely should have a leash on it. The employee said to me why does it matter the dog is not bothering anybody, the other employee said it was trained not to bite, I don’t know how you can train a dog not to bite and then she had it he was a celebrity in the store. I do not agree with them and when I questioned the gentleman he flipped out on me so I just walked to the back of the store. These employees need trained better to know the laws and rules about service dogs and therapy dogs there is a difference. But all dogs should be on a leash when they are brought into a public store or business. I may not be the only person that has confronted this man, but honestly he looks like a troubled individual and he probably should require a service dog but that dog should be on a leash and these employees are hired to work at family Dollar don’t have a clue
The store in Adamsville is horrendous!!!!!! The shelves have been empty almost a month!!!!!!! Every time I go in, same old empty shelves. 2 girls there. Not enough!!!!!! The assistant mgr. Was yapping away with a guy,other girl checking out. It’s simply pitiful!!!!!!!!!! Dollar General has it all over you!!!!!! Too cheap to hire good help????????
I went into your store10441 1210 s25th street in fort pierce fla.i bought some sheers to go to a window.there was no one at the register I took my bag and did some shopping.when I got ready to check out she told me I should have left it at the register because I could have stole it my teceipt was in the bag.she was really nasty.didnt say thank you are nothing.i will never set foot in there ever.dont accuse me of stealing and I am going to get me legal advice.i call your corporate office. I call back to the store and got shara martin.you need to teach them customer service manners.
Family Dollar store in Brooklyn Knickerbocker has no paper bags for customers. Assistant Manager is rude, unorganized and unprofessional. Will never, ever return.
Employee at south Euclid family dollar are not given lunches or breaks they are treated unfairly by the manager Bamm is unprofessional unfair and shouldn’t be a manager she also is rude to customers my son works there and has dr apt she is denying his time of to go to his cardiologist and etc I am in their every day hearing how he is being treated is unfair and not legal she needs to be fired or demoted things ran smoothly when she was on vacation she can take one but her employee’s can’t for a dr appointment
Family dollars at 39th and Indiana kcmo 64128, the parking lot has HUGE potholes where you can see the rebarb, the hole lot is torn up and its been this way for over a year, and nothing has been done i have forwarded pictures to our local mayors office, and there are at least 100 community members ready to boycott!!!! We spend our hard
Earned money with this company
On 7/22/2021 my son purchased a Tracfone from store #8510. He was assured that this phone had NO internet capabilities. When he got outside in the parking lot he noticed that the phone did have internet capabilities. By law, he cannot have internet of any kind. Upon reentering the store, with in 3 minutes to return it, the clerk replied, no returns, even after assuring him the phone had NO internet capabilities. This was misinformation by your clerk and should negate the NO return policy. The package was never opened. Please respond.
Trash.garbage..over grown trees and grass at the Family Dollar on Scott near 610 Houston. It reeks of lack of care. Customer’s safety is questionable as the unmanaged shrubs are a welcome mat for Robbing of customers and employees as it is dark and not well lit. Please address this issue. Place trash bins to eliminate unsightly trash.
I’ve been to store in Paducah Ky on 13th St twice this week. First time closed at 7pm because employee went to lunch. Today I went to same one at 7:17 and the employee was outside talking to someone and told me the store was closed due to truck coming in. She could have left store open until it arrived. Very frustrating. Please reply back
The Family Dollar store located at 5350 Main St. Jeffersonville, Ky. Store # 07170 is the store I want to file a complaint about. Not the store, but an associate.
I was in the store tonight, Tuesday 7/20/21 at around 8:45pm. I don’t know the girls name but I think she is a supervisor or shift manager or something to that sort. The girl checking me out tonight was very kind, the other girl stood outside and smoked about the whole time I was in there, except when she came in and yelled across the store to the customers that they needed to check out now because they were closing and she was closing the registers down. This is not the only time I’ve had issues with this girl. I quit going to Family Dollar for a long time, just because of her. Tonight was actually my 1st night back in there in at least 2-3 months. I thought I would give it a try and nope, it wasn’t any better. Same girl, same rude attitude. She has been rude to my husband numerous times. My mother in law no longer shops at that family dollar because of her. I’ve kept my mouth shut about her long enough. There is absolutely no sense in being rude to customers like she is. If she hates her job that much (which it plainly shows) then she doesn’t need to be working in customer service. I’m
I’m not one to complain on anyone. I understand people have bad days. But this is EVERY single time I’ve been in there that she’s working she is somehow rude. I love shopping at Family Dollar but until she is gone, I will not be shopping there anymore. I really think that something needs to be done and be done immediately. Thank you!
Yes your store on 5655 plank rd. Baton Rouge, Louisiana 70805 , well that store is the worst store I’ve been in there’s so much trash in front of store and lots of products and stock not on empty shelves just sitting in the isles and workers listening to music from their phone for other people can hear some pretty offensive music using the N word a lot and so many things out of place it’s just ridiculous to have a store run like that your works just don’t take their job seriously enough to care from management to employees
Why stores are closed during hours of operation
I would like to make a complaint on a manger at store # 09238 her name is Jamie she was very disrespectful and rude you can contact me at 786712xxxx for further information
I have two checks return to the store on col Glenn, Little Rock Ar.5016180795, I need to pick them up with full payment.
On Friday July 16th 2021 my son 2nd day at work he was ounces in the face by a customer. The assistant manager sent him home and told him the manager would call him. Is this policy? You don’t get a police report? You just send your employee home? I would love to hear from someone soon thank you. Shirley Dickerson
on tik tok….their is a video…oak hill family dollar…
we’re a employee named Cheri..
said to a customer who had served and family members who served and died for this country..
what type of person is running that store or working their period…
I was in store # 10589 on July 18th at 12:25, when I was at the register. The cashier didn’t even greet me. He was lazy to talk, he wasn’t wearing a name badge or the correct uniform with Family Dollar logo on it. He seemed like he didn’t want to be there, like he was sleepy & hated his job. He checked my items out & when I tried to get cash back, he told me he couldn’t give it to me. I asked why & he repeated that he just couldn’t, so when I asked for the reason, he yelled to his manager to tell me why, when he could’ve just simply stated he didn’t have the money in his drawer. So I told him, that’s all you had to say. He told me, “Alright, stop talking bruh.” Then I told him, “You don’t talk to people like that & you should be fired.” He obviously doesn’t deserve even a simple cashier job, he has absolutely no customer service skills, nor the desire to be there. Please take him out of his misery & get him out of there. Let’s see if any other jobs allows a young brat to talk to people like that without any repercussions. I would like an email back on this situation.
The store in Seligman az is disgusting. Blood running out of cooler floor. So bad they have a slippery when wet sign up. Smells like 1000 baby diapers in store. So nasty. This store has become a mess since opening 2 years ago. Impossible to reach corporate so cantacting health dept Monday. This store has a problem and all shelves empty. Should just shut it down. Joel the assistant manager is a moron and could careless.
can someone please do something for the one on Campbell Ave Lynchburg Va. it looks like a ghost town needs better bushes and flowers could use some lighting around it. it needs a face lift out side its nasty looking
I would like to speak to a real person and file a complaint and every number i call i get an automated system. I would like real human contact.
Yes I was in Gatesville Nc trying to make a debit bank card transaction. I wanted to get my niece a robot gift card. Dollar General. I was not able to make purchase because the manager said cash only for the purchase. I was using my debit bank card. No cash. I was so embarrassed and the manager was not trying to help. She said no and have a nice day. All the another white customers laugh.
I worked at the Family Dollar in Wedowee Al and I was ripped off I did not receive pay for all my hours and was denied a transfer as I had to move to Hannibal Missouri to care for a sick family member
I live in okc city, I went to the store off Britton Road and the two lady employees was more worried about their customers camel toe than stocking the store. I won’t return to this store or any of your other stores.
I was just in your Windsor CT (Windsor Avenue) location where I was verbally insulted by a manager & employee. The issue was I questioned a price on an item after viewing my bill. I told the cash register person that I would go check the price for her so that she can continue attending to customers. I came back confirming the price was incorrect (less than 1 minute). She than told me to go to the back of the line which was about 8 people. I told her I thought that was unfair since I volunteered to check the price. Her & her manager both were rude & combative because I said I should not have to go to the end of the line. I did not at any point raise my voice . They continued to mumble words about me in my face & started speaking in Spanish. Everyone in line said that I could go before them and at that point I returned all my items. Their behavior especially a manager was extremely deplorable & that is probably why every single her person in the line allowed me to go in front of them. Although I don’t expect much to come from this, it is the principal of the matter. Coming from an customer service arena (Human Resources) I could not let this go without at least sharing my experience. I can guaranteed you that I would never visut that location and will share my experience with others. Absolutely unprofessional and not customer focus at all. Something should be communicated to them. However, I am sure they will have a different story. Obviously anyone that would take the time to research how to leave feedback on their experience should be indicative of the horrible & embarrassing experience they’ve encountered.
On 7/12, I went into one of your stores, at about 4:00 P. M, around 6000 Lomas NE Albuquerque, NM. Someone working there, who may have been management, spoke to me in a rather rude manner. He was across the store, and told me I was to leave my backpack, I often carry. He said this was as per store policy. No other store in the vicinity of Albuquerque has such a policy. I thought about this, then went back tothe door, took my backpack, and left your store.I then went
to your nearby competition, Dollar General, and spent about $30-$40. You lost a sale due to your policy, and the rude store employee. I will never go there again.
I have been with Family dollar 18 yr. I recently had kidney surgery and missed 3 days of work. i have a doctors letter from my surgeon. my manager and district manager wrote me up for missing work! I already had my vacation scheduled after my surgery so I only missed 3 days. My district manager said ‘well we still have a business to run’. My manager was out 2weeks with covid and I ran the store and worked extra hours. what was I supposed to do drag my IV to Family Dollar and check people out? The morning I passed my first stone. Tammy had me open the store and unload truck. I have ran that store 3 months at a time on six different occasions when she was out sick. I put my heart and soul in that store over 18 years! To be treated like this?
I was add you store at 56th and Georgetown Rd in Indianapolis. I wanted to buy coke and cleaning supplies. There was many signs on the door one that said they did not have carts. I have never shopped at a store that didn’t have carts. Will never go back to this store.
I just want to say how unprofessional the managers are at the family dollar in miamisburg on central avenue. Not only do most of the employees smoke pot and smell like it, but the manager ashley is rude, spiteful and talks really bad about most of the customers. The store isnt suppose to close until 9 pm but the doors are always locked 10 to 15 minutes before that Everytime i try to come in to get something. I work long hours so sometimes i need to go in there before close to get something. Also, ive heard them all talking bad about a past employee Which is totally unacceptable. Pretty sure it was a male they were talking about but im not sure. I am a value customer and i love the store but since they reopened ive seen how much hate they spew. I will no longer be coming into this store . do better.
Hello. I am emailing about an issue with my pay on the last paycheck. I worked my full required hours as salaried store manager from the dates of June 13-26. However I did not receive my full compensation. I have reached out to no avail (as usual) to have this issue resolved. It would be appreciated if this matter can be eradicated expeditiously. Being that I put the labor hours in. If the matter is not handled asap I will be forced to contact the labor board and or retain a lawyer.
I was asked to leave my backpack at the counter..”that contained my wallet,cell phone, confident papers and other stuff.I took it along to carry hamburgers ,and hot dogs, duns, and other stuff to.I was having a cookout on the grill. had ppl coming over ,I just wanted to go in and get my stuff ,pay for it, put it in my bag and walk home so I did not have to carry all that stuff ….i started to comply until I sean a girl with hear big ass suitcase purse walk in ,and walked right bye us …I said to her ” Charlotte leavet or something like that . she is the manager Of Family Dollar on 266 East South Street Akron Ohio 44311the whole time she was harassing me she was on the phone with hear boyfriend.I told hear ,”so you’re calling me a thief”,she replied”no it’s just store policy.I I said well what about that girl with the big purse, she replied She carries her wallet money and other personal things with her in it ,and it’s not a bookbag. I said out of all due respect ma’am ,I have all my personal things with me as well …I unzip my book bag and showed her the continents of my bag. Stating that I was not a thief.i looked around on the door ,wall’s all around me because she said it was store policy but nothing was posted anywhere stating that it was in fact store policy.she thin asked me to leave or she was calling the cops . i seed for what standing up for my rights,2 thing’s im not is a lier or a thief and i will call them myself…witch i did just that ..now i here Charlotte on the phone saying that there could be ppl dieing and he’s calling the cops for something like this,telling hear boyfriend that i was crazy and a psycho.and other stuff to . I told her she wasn’t very professional like on the phone when there’s a problem. She told me that she was off of work waiting to go home still in her work uniform…. that’s slander definition of character .i don’t see where she can tell me that im not aloud back in the store for stating facts and standing up for my rights ..so i feel she can find another job, or i can go to the better Business Bureau and get them involved. We don’t need attorneys just do it right.i also would like to be able to continue shopping there .thanks for your time
The cashier was very rude the time was between one and 2 pm black cashier skinny wear glasses was very rude my boyfriend walked in the heat a long way to get pet pads and toilet paper she told him they not taking cash in a rude way nasty attitude that is bad business that not how u treat customers I was a cashier for 18 years before I got to sick to work this is very unacceptable the location is 31 prospect
Does ur company do preventive maintaneince on their AC units they should cntact me at J andB services 904 444 xxxx
I have requested numerous times at my local family dollar store. No luck. I have missed several coupons savings due to no access to the family dollar app.
Can someone please help me?
I don’t want to go to Walmart, or Target, I need my Family Dollar Store. I am a dedicated shopper for over 15 years.
Please help.me.
Reply needed.
Antoinette Maddox
What is the Corporate address for insurance purposes of the store at 25101 Northwestern Pike Romney, WV 26757
The lease say “Family Dollar Stores of Phillipi, WV Inc.
Is this the address of the Family Dollar as Tenant at Romney Store?
I have been trying to get a hold of someone about the store at 3119 Glenmore Ave. Cincinnati,OH 45211 about putting up a 7 ft wide gated privacy fence with lock.There is an ongoing problem with homeless people staying under the back of the building,and constant flow of dope users which I’ve also witnessed getting kicked out of the store for shop lifting.I am a neighbor and regular patron.I have had to call the police on several occasions and have told management which have called police as well
I hope we can work to solve this issue with a simple fence.Thank you.Please contact me at 513-302-xxxx
I feel the Family Dollar in Ehrenberg Az. Is prejudiceds.
I know of an applicant thats been applying since last year. willing to work even applied for temp work. . Even went in to talk a couple of times to be told they cant find his application. I overheard a clerk saying how no one wants to work. Yet this applicant is willing even if its temp.
Yet all all you see is.
Espanola, nm, family dollar store just fired a great manager due to lies told to his boss by the boss’s girlfriend from another store whose job was on the line. This is ludicrous. I also know that the majority of the employees are quitting that store today due to the unfair situation. Randy the firing boss is egotistical and downright rude as his interfering harassing girlfriend. I am going to boycott Fd, a place I shop all the time, along with many friends until Jason, the manager, is rehired and apologizes are given. Please step into help.
I’ve had several problems from the employees being rude. To purposely not giving me a bag. To not wanting to return half gallons of milk so we could just get a whole gallon. She told us we could t do it without a manager and he was in the back but refused to call him and told me I had to just wait for him. So as I proceed to find the manager she decides to call. Then out right called me a b in front of her manager. This was around July 2cd. Today is July 13. They have there doors locked no note on the door and people are trying to shop. About 6 people have came and gone. Customer service in that family dollar on country ridge lane is horrible I could not believe she was allowed to call me a b. And just nothing was said about it from manager
The store in East Prairie Mo., The male manager needs his ass handed to him. He is rude to the general public and curses his employees if he doesn’t like them. District manager won’t do anything because they r friends. Losing customers because of it.
Family Dollar in Mayo Florida store #3379 “”HAS NO AC”” 90+° SINCE HURRICANE ELSA CAME THROUGH LAST WEDNESDAY. PLEASE FIX AIR CONDITIONING ASAP!
ALL CHOCOLATE IS MELTING AND EMPLOYEES HAVE TO BE HEAT EXHAUSTED TOO.
i was told to leave your store because only one of my coupon worked the lady said i had to get ahold of the app store to get my money they didnt have any thing to with the family dollar app on my phone this was an assitant manager. she said they couldnt help! i wasnt saying a bad word are be rude i just want my money for the coupon ! her and another lady started saying who are you do you live here! she said i lived here 20yrs i never seen you here ! omgosh that doesn’t matter! i lived here also over 20 year they said were making fun of me in the store i said what you name i goot it wrong she said you cant even read and they laugh at me they told me to leave and not come back that i wasnt welcome in that store ever !!! when i went to go out side she came st me so fast it scared me so agressive oh my i couldnt believe it !! i was backing out the door with the basket she went to open the door so agressedly she pushed my shoulder with her shoulder ! it hurt! i have bad pain all over my body from like fibra amalga ! i was at the door she didnt have to push me ! they other lady went the other door like to come out to make sure i was leaving omgosh ! i have never bern arrested nothing and i get push out of family dollar and told to never come back im not welcome wow i had spent over $50 but inly my $5 coupn came off i know family dillar is not like this !! this us not protacall to not help a customer and tell them to call the app store by 2 ass manager that i guess was not trained. i righted i call the store talk to the manager that didnt listen to me he had to leave the store to go to las vegas hed be back on wed to come in then with my receipt hell see about giving my money back but today he leaving! never have i been treated ad push out if a store im 62 years old im still iin belief my phone number is 70270xxxx i think this deserves a phone back fir more discusion i would hop they would not put there hands or shoulders to push anyone out the door ! the manager dan said he saw the video he saw she open the door behing now i walkinh bacwards out the door with my cart when she open the i all most fell at the same time she is pushing me ! he said well it was an accident she touched you i dont think she ment to push you ! she push me ! im still hurting from it
305 E National Hwy, Washington, IN 47501. store worker infected with TB. 7/11/21 at 10:50am this store worker was on store security camera saying clear she is positive for TB. she does not wear a mask around kids nor adults, this family dollar worker needs to stay at home til infection is cleared , this is very uncalled for this person coming in contact with kids while she is infected with TB
I would like to converse with another source of authoritarian concerning Family Dollar on E. South Coob
Your store at 100 Northwest Broad Street in Fairburn Georgia is a nightmare they have a dead cat laying in the street in front of the store trash is everywhere and this is not a poor neighborhood it is absolutely ridiculous
Every time I going to your store Family Dollar in Indianapolis Indiana on Lafayette and Pike Plaza there’s nothing and I mean nothing on the shells I was just in here this morning which is Sunday morning and there’s nothing on the shells at all whatsoever you walk up and down these Isles there’s nothing on the Shelf this lady that opens up this store has no help and your manager of this store do not care at all every time I come into this store there’s nothing on the shelves but you have all this product that’s not open that is sitting on you both just sitting there nobody stocking shelves empty customers are upset this is ridiculous how can you run a business when you don’t have anything on the Shelf at all whatsoever and I worked in retail for over 20 years this is ridiculous y’all need to get some help in this store there’s nothing on the shells I come in to get some deodorant the shells from top to bottom is completely empty completely empty that makes no sense to me at all whatsoever this lady do not have no help in this store and the manager that is in charge of the store obvious don’t care because there’s nothing on the shells so how are you making money and making your customers and happy every time we come up into a Family Dollar and there is nothing on the Shelf that’s ridiculous the CEO or the district manager needs to come down to this store and look at the problem I worked in retail for over 20 years and I’ve never seen anything like this at all whatsoever not like this is embarrassing to our community
You need to look into goings on at this store. The mgr appears high on meth and constant store closings to where the town never knows when they go, if store will be open that day. On many occasions when I am able to shop, I have to search and holler for someone to check me out. I have heard rumblings saying mgr is doing theft of mdse not to mention asking paying others to work her scheduled shift while she is paid i am assuming on salary. Normally I would not care to write in because since the former mgr retired and they didnt keep her staff which they would have made great mgrs instead of this joker. I would have thought by now upper mgmt would have taken a closer look due to significant revenue drop! SEND CORPORATE MANAGEMENT. TAKE A CLOSE LOOK AT HER. I BELIEVE HER NAME IS TRISH!
Why is it stated you can return three things without receipt and they refused me even though the tags were still on them fought me and refused to do anything stating I could have bought them over three months ago when there all clearly summer clothes and I live on Utah manager name is Eva wouldnt listen to me even though I was reading it to her from her own posted sign.she is not some one you want managing your store I’m mentally ill And in tears I will return and get a pic of the so called return policies so disappointed don’t think I need your business anymore thanks for the pure disrespect
Much of the time, the cut out digital coupons, are not credited on receipt. I spend the time to navigate site, search and cut coupons, just to have the cashier tell me, the coupons dont show on the computer. I live in a small town, where many are on ssi….. 5.00 here and there is substantial to many. Sadly, I am told by an employee,, that this is the norm. “Happens all the time” I equate this to bait and switch. Store location—Vinton, La 70668
Personally, this has happened to me several times.. Also, there is a General Dollar store, only 2 blocks or so from this location. One has to wonder, how much continued business has been diverted their way, as a result of this. Even though I do ride a bike to do my shopping, 5.00 discount is incentive, to ride the extra 2 blocks. In short, my guestimate, is that I have been deprived of 20.00 +, in “supposed” coupon savings this year alone. Multiply that by a small community and that is quite a sum
.very disappointing
I work for family dollar on 5801 n Mlk Ave store number #03789 my complaint is against donnisha the manger she is not well inforcing policy maybe to one or to be feels as if it doesn’t apply to her . Also during a normal shift with her she’s never in front I have to find her to release me for brakes , never comes when there is a line around the corner . Never a set schedule .
Store#07345 4301 statesville rd Charlotte nc closed their doors at 9pm and turned people away when their sign clearly stated they close at 10pm
I was shopp shopping at the local Family Dollar store which is located in Temple Texas as I normally do almost daily and I’ll pick up a couple photos decide not to go because I really didn’t have the money tomorrow at the shopping cart in the back what do the front check out the few things that I decided by then the girl other than the worker she puts this job because I live back there and I remembered that I left my cell phone in it so I asked her did you have any father cell phone in there and she said no so I have to since I already checked out as I walk to the back not really realizing I had a bag in my hand that I just purchased I’m more cases of forgot something with back in with my bag and nothing is ever been said the manager said you can’t walk to my store that bag in your hand said what do you think I’m going to steal something from you very Millies in with that pisses me off and leave my store immediately and I said what about myself and he said forget about that so that’s why I’m complaining he would not let me look for my cell phone and then the next day when I went to go purchase some dog food he he was not there but the worker said that I have been banned I don’t know I did not have any ideas I’ve been banned you don’t understand why I didn’t say anything rude to you or cause him or anything else if you can please recommend this music is a lot of people in my town do you not like you because he is rude hateful and everything else and but they just won’t complain like I did Charlene Guinn my address is in I got Texas at 12:02 Temple Texas 76504
i witness a family dollar store manager accuse two teenage boys who walked into the store with bottles in bags of stealing , i did not see the teenagers do anything illegal they just walked inside the store, she proceeded to have the clerk lock the doors ( which is illegal to lick doors during business hours) this store manager does not know proper protocol for shoplifting, this incident took place at the family dollar store in wichita kansas on july 8th 2021 at the 1330 n oliver location around 5:30 pm the store managers name is Angie and she needs to be removed as manager if she co to yes with this behavior she will put herself and other shoppers in danger..Rogenia Adkins 316-796-xxxx
I have asked for district manager Harold or Howard of cumberland rd. Fayetteville NC to contact me and Nikki said she would have him contact me no one has.
Hi.. I need to lodge a complaint please . The store in my neighborhood is always full of friendly employees and manager s .. however .. I’m a coupon person.. I quit going to fam dol a while back because my coupons never came off.. like ever . I need coupons. Especially tide and toilet paper ones . Lol well I went back today and again the clerk says no coupons found my number is 478979xxxx..
Nice as they are .. there’s never anything they can do about the coupon thing.. today I actually sat in parking lot loaded coupons went in shoped and came out and took pics of receipt and ap and coupons.. there must be something they can do.. I tryd to jus resign up but I can’t because my number is already in use.. ugh frustrating.. attached are pics of there’s anything you can do..
Jennifer Shurley
J.r.shxxxxx @gmail.com
xxx Lakeview Dr s
Ivey ga 31031
478979xxxx
Thanks guys
Phoenix Arizona went to the Family Dollar in Guadalupe Arizona and the manager in there was very rude and disrespectful she informed my friend and other customers in here that she did not have change so you could not get anything equivalent over $10 she has no change for nothing but something for $10 and she has not even try to make it right instead of instead of making things right she got smart with the customers and several people was walking out because they had more than $10 to spend in the store so everyone started walking out which was very very unprofessional and for her to get smart with customers that was there to buy that’s not good so this needs to be addressed
I am trying to reach a Regional Manager to discuss a trash issue with our tenant Family Dollar 3821 S. East St., Indianapolis, IN 46227 We have attempted to discuss directly with store employees and that has not resolved the issue. I have tried calling Matt who was the District Manager, but no response. We have paid our maintenance men to clean up the ally trash from both the Southside Flea Market & Family Dollar in the past and I informed both parties that this will not be tolerated. Family Dollar continues to throw cardboard boxes in the alley next to the trash dumpster. I have pictures to send to the person assigned to help me.
I’m trying to get my 2020 W-2 for Family Dollar in PHOENIX,ARIZONA
43RD AVE
85043
My name is Stephen Crockett. I was employed at a Family Dollar store located at 2601 Barataria Boulevard in Marrero LA 70072. That location was undergoing a remodel in late April and early May of this year and I was employed as a member of the remodel team and when the remodel was completed I was asked to stay on as an hourly employee. I completed my onboarding and was hired. My check for the two weeks of remodeling was paid to my Chime online bank account with no problem. I worked for two days, Tuesday May 11 and Wednesday May 12 before I left for another job, compiling a total of 14.24 hours before leaving. I was never paid for these hours. I have been in touch with manager, Chavanna and her district manager named Tonia. I’m sorry, but I don’t know either of their last names. They insist I was paid but they don’t know if it was by check or direct deposit. My last contact was with Chavannah and that was on June 7th. I have tried repeatedly to get a reply but I have been stonewalled every time. I feel as if something improper happened with my wages and they’re hoping I’ll just go away, but I won’t. Any help you can give me is appreciated. I asked what account and routing number the funds were sent to or which bank the check was cleared through if the payment was made by check. I offered to send my Chime online account and routing number to help them verify the payment and I haven’t heard from them. I have been very patient and I hope someone in the Corporate office can help me.
I was at the Family Dollar located at store #1306..2226 E Texas St Bossier City, LA 71111last Wednesday and the manager at this store was the rudest individual I have ever met in my life she refused to help me I asked for help and she told me it was time for her smoke break and “That I would just have to either wait till she got back or I could just go somewhere else!”I was blown away and to think she was the manager WOW 😮 I hated to see what the other employees were like my first and last time ever to go to the family dollar
I was at the Family Dollar located at 2226 E Texas St Bossier City, LA 71111last Wednesday and the manager at this store was the rudest individual I have ever met in my life she refused to help me I asked for help and she told me it was time for her smoke break and “That I would just have to either wait till she got back or I could just go somewhere else!”I was blown away and to think she was the manager WOW 😮 I hated to see what the other employees were like my first and last time ever to go to the family dollar
My name is Anthony Thomason, I live in twentynine palms Ca,My complaint is regarding store #10947. I shop at your store,regularly, todays visit turned out the same as the last two times I’ve had a problem,which the manager refused to listen, told me to come back on wed. This store overcharged me $3.48. When I did the math for them on the back of the receipt,they got angry and defensive, told me the register can’t be wrong,once again I asked them if this is how you treat all your customers! This time I’ve had enough! I understand them getting alittle defensive, as I talk loud because of years of being on oxygen, and it has damaged my hearing, so I can’t hear my self talk. But that is no excuse to treat a customer badly! And there was three on one, how many people do you need to handle a simple complaint? If you don’t believe me, the whole transaction is on videotape. I am going to contact the state deptment of consumer affairs,as well as the press. I have all the receipts to match the three times this has happened.I am respectfully asking you as a company to please handle this situation accordingly. My wife and I have been shopping at this store for 6 years, and in the last 6mths,the store has declined dramatically. Please check it out for yourself, Thank You.
Family Dollar Store # 07070 199-09 Jamaica Ave. Hollis NY 11423 in the recent past several weeks has very little stock of many products and/or items on shelves. Also, there is often confusion regarding the customer waiting line. There is a large handwritten sign with an arrow indicator instructing customers to stand at this area. However, often there are customers standing at other spaces on the floor that also have social distancing stickers or markers. There has been conflict with customers, including myself.
Family dollar store at 1700 Colfax Ave. 80218 in Denver Colorado needs some serious attention. For months now the windows and doors have been boarded up, the air conditioners don’t work. Other than the general manager of the employees are rude and unprofessional and working under these circumstances I can only understand why. These issues need to be addressed.
I live in New Lebanon New York unfortunately Family Dollar is the only store that we have and literally for three days in a row now they are closed at 1 in the afternoon they claim they’re unloading the truck they’re actually out back smoking
Kim, the assistant manager at the Keith at and Inman street in Cleveland, TN. Very unprofessional rude and apparently very lazy! My husband was there on 7/5/2021. He stood in line a few minutes until Kim came to the register and she stated to him, you have to ring the bell for assistance! He stated to me he didn’t see the bell to ring. He said ti Kim I have to ring a bell I can’t see! Then she proceeded to say wait what did I come up here for, looked at my husband and started ringing the bell!! That is when a very nice Hispanic lady came and checked him out for one item it apple cider vinegar ONE ITEM!!! I called and spoke to Kim and asked her why she treated my husband that’s way she I didn’t I was ringing for the cashier to come up!!!! WOW!!! One item and she ringing for the cashier!!! I’m sure Kim was a cashier once to!!!’ That is not RIGHT at all!!
My vehicle was in the parking lot at the family dollar on Jefferson and E Utica St Buffalo NY and my vehicle was damaged. Ask to look at the tape and you would think i asked them for some things out the store for free. These are the worst employees AND management I’ve ever came in contact with. I just needed to see who hit my vehicle,broke my mirror and scratched my passenger rear door. Can i please get some help trying to get access to the tapes of the parking lot.
I don’t want to be cynical but I find it suspicious that my local FD stores survey number is not being accepted.
Why is the store 00292 still in disarray after being burglarized over two weeks ago?
The door has not been replaced yet. It’s absolutely ridiculous and unacceptable. You should not have your employees working in this condition. This is just another sign of corporate bullx and disrespect for African American communities.
Please get it fixed ASAP!
I am trying to get in touch with someone about an incident at a store in Powder Springs GA. One of your employees attacked a customer with a box cutter and another one pulled a gun. I need someone to call me as our car was also wrecked in the incident. phone# 814-706-xxxx
I need to speak with corporate
Trying to get a refund for a 20in fan I purchased that keeps stopping on me
I was in the Detroit store on E. 7 Mile between I-75 and John R on 6/29/21. The store was a wreck and the floors were nasty. I spoke to the clerk about the dirty floors, (black male, around 300 lbs. wearing an undershirt) he said I could get a mop and help him clean. They are understaffed. I told him to manage up and call corporate for help because customers should not have to shop in a nasty store. He went into a long dialogue about what customers all people do is steal and the store would likely be closed. I shared that I had been a customer since the store opened and encouraged my neighbors to shop there but as a customer he should not be telling me to help him clean the floors. That type of ignorant employee is the green light to shop some place else. You need a new team at this store or a contractor that will keep the inside and the trashy outside of the store clean.
Family dollar took out 170 dollars in social security tax they Need to return as I didn’t work enough hours to pay into it
I have called more than 9 times to make a complaint on my supervisor. I have not gotten a call to actually file the complaint. I cannot access my account online because it says that the account is locked. I want to file this complaint asap. If you cannot help me with this, please direct me to someone who can.
I am an employee, I have been trying to reach the company and I get full voice-mail. I have not been paid for all of my hours. Please contact asap
I have a complaint about the manager of one of your locations. If a could PLEASE get a call back from somebody who can handle this complaint properly and take the time to respond to a loyal customer.
Thank you.
Rebekah Rodrigue •••• 207-614-xxxx
P.O box 284
Skowhegan, ME 04976
Added comment:
How dare you charge customers to file a real complaint! This is NOT a family oriented approach to treat your customers as though their concerns matter!
I bought a shoe rack at one of your Family Dollar stores. The shoe rack was missing parts. I tried to return it to another Family Dollar store. The manager refused and told me to go to the store I bought it in. This Family Dollar is on Central Bkvd. BRO. Texas
Your box said return to any store for refund or replacement.
Am super upset that I have to go to anothet store clear across town.
The manager I feel is totally in the wrong at this store. Telling me “we are a new store and the one you bought this from is a older store “. Did not notice that saying on box.
I went to the store yesterday, located at 1001 Tom Foy, Bayard, NM 88023, with my 94yr old grandmother and we were both disgusted on how DIRTY, SMELLY & UNORGANIZED the store is. Literally had to walk over things but the worse part was the store being so filthy. Floors seemed to have not been swept and mopped for days maybe months (not exaggerating) I wish a manager or someone in charge could take a look at that Family Dollar so something could be done. Literally, layers of trash and dirt, papers, plastic. etc… are averywhere you look. Really sad!
Should employees be left alone to work in the store for hours at a time
Hello my name is Olivia Taylor I am a resident of Upper Darby Township the Family Dollar 10094. 1500 Garrett Road Upper Darby Pa 19083.. I went to this location on Sunday June 28th little did I know I had to have exact change I’ve never went to a store where I had to have exact change.. it’s my first concern the 2nd complaint the most important one of all.. there was a promotion 3 cases of Coke for $10 this location said that they are NOT honoring that and that that promotion was over very unprofessional the manager wasn’t there the security guard was acting as if he was the manager the clerk didn’t have a clue in what he was doing..I am frequent Shopper at Family Dollar my home is right around the corner from the location on 69th and Chestnut that location I went first they sold out of Coke that’s why I went to the other location on Garrett Road to be treated like this. Thank you Olivia Taylor
FDollar store no 01788 2433 the crew at this location are unprofessional rude and they cursed customer. I witness an older man cursed out by one of the duty manager all he ask to gave him the price thats on it.She cursed him i dont give a .He left .The crew has very bad attitude as if they dont like their or simply high.This creat lot of tention between customer and crew.Its not safe for customer to do business especially when its happening all the time.
I would like to know why I’m not allowed in your store located in Mt.Olivet,Ky? I havent been in there in 2 or 3 months. But when I went in today I was told I wasnt allowed in there. I have never done anything. So will you please let me know why im not allowed in your store?
The family dollar in Delight AR. Is terrible!!! The management is lazy and rude The shelves are never stocked and the store and parking lot are filthy. Now the store is only open part time because they don’t have enough help. This store needs attention promptly. I will drive to next town and shop at Dollar General it has gotten so bad.
i need help with a playstation card i purchased from family dollar
Why is the family dollar store in Heidelberg Ms still requiring mask. No other establishment requires masks.
Hi I just visited your store location #12360 and was treated horribly! I was checking out and the machine asked if I wanted any cash back I selected $50 back. When the cashier realized she had to give me cash back, she got very upset. Stated that that just took her whole drawer. I apologized and said I didn’t know, she stood there angry and just looking at her drawer. I said I’m sorry again and said that they should have a sign up stating you can’t give cash back. She said they did but the regional manager made them take it down. I apologized again and said I had no way of knowing. She then handed me my cash and started walking away. Not once did she say it’s not your fault or that it was ok. She just made me feel like a piece of x!! I then hollered at her as I was leaving…Thanks for making me feel like it was my fault. She just looked at me and I left!! Worst I have ever been treated over something that was not my fault or in my control. Very disappointed in my service there over this. This needs addressed!! Maybe having more money in your drawers would be a start. But your employee needs addressed for sure! Thank you.
It’s funny that this pops up because y’all already know that someone has a complaint. Your Ellenwood store is HORRIBLE!!! (PAM) this woman has a serious problem…she’s beyond nasty!!! How in the hellllllllll you all could hire this person to work in your store to serve the public? She’s the angriest person I’ve ever met!! She has a look on her face as if you better not ask her nothing if you do she’s going to give it to and she did. This is not the first time I’ve come in this store snd this lady was rude to me! But I WILL NEVER GO BACK IN THERE AND SHOP AS LONG AS SHE IS IN THERE EVER AGAIN!! She has a problem!! As I sit here and write this complaint I see that she was probably upset because she wanted a cigarette because she walked out behind me to sit in her bar and smoke. If that’s the case she could have smoked one behind the counter!! RUDE, RUDE, RUDE!!! I HAVE BEEN IN THIS NEIGHBORHOOD FOR 22 YEARS AND I HAVE NEVER HAD A PAM!! Evidently she doesn’t value her job!! So what I’m going to do also alert my neighbors about this unprofessional person in this store so they will stay out of here also!!!
I’m at store 7524 A-2 and there’s a line of customers the employee just walked up and locked the door at 6:25pm they close at 10pm we all are waiting but no one has come this is completely unacceptable and ghetto.
Hello. Im calling in regards to a REPEATED serious problem i have been having with a store manager at 6701 W Belmont Ave, Chicago Il, 60634. I visit this location often, sometimes up to several times a week and cannot continue the harassment I have experienced with this particular women, the last occasion being last night ,Wednesday June 23rd,2021 at approximately 7pm. She will NOT give me her name and blocks me from being able to see her name tag or letting me speak with a Supervisor of any kind. I would just like to resolve this issue because I have been embarrassed by her treatment in front of the whole store and would like this matter to be handled appropriately .
To whom it may concern on June 23rd I was in a Family Dollar on Deltona Spring Hill Florida where I was supposed to be accused of stealing the lady never came out from around the counter and since I was in conversation with a friend I did not hear anything beep I put my bags in the car and then my friend had told me that the Fifi was happening and she was calling me I returned in the store with my pocketbook and ask if they wants me to bring the bags in she had said no too late and that’s cuz it won’t be back at the store I checked everything in my bags I only one item how do you say shorty barcode on it since the woman just rang me out I’m could verify there was nothing else in my cart I wanted her to look through my pocketbook so she knew I did not steal she refused they have been falsely accusing many customers and not and how they do it is by embarrassing you I’m making a scene in front of everybody
This is unacceptable I’m very embarrassing I frequently shop there but now I’m concerned that I will have a problem with this woman and will be humiliated once again I’m not sure if her name the keys a black American Woman I believe the only black American woman that works there I’ve never had a problem with her before and I feel that she was very unprofessional and very rude this is not the first time that I’ve heard of her doing this to other customers my friend that was with me try to over compensate them with trying to bring in all the packages with my receipts had hers as well and she did not want to hear it she did not want to see anything so if you could please handle this situation I’d appreciate it and I would appreciate also a call back my number is 352 585 xxxx thank you for your cooperation in this matter Nadine Shields
I was in store # 12001 @ 11:52:17 on 6/24/21. My total came to $11.62, I asked the girl to take $2.62 off the card and $9 cash. I asked if the card want through she didn’t reply, so I handed her the cash. I started walking home and looked at the receipt noticing that I was owed change$7.82.. transaction code
991200102780101188023
THAT STORE IS VERY UNPROFESSIONAL AND VERY RUDE. LACK OF CUSTOMER SERVICE SKILLS.
I recently applied for a job at family dollar and was denied. No explanation was given just the store manager on 18th Street in Chicago said that there is something corporate might can help with but I’ve called the corporate number and there is no prompt to soak with anyone. It’s 11 am in Chicago and they are closed at corporate. Please contact me at 872) 226-xxxx my name is Gerald Bryant please.
I live next door to one of your stores on Coleman rd in Memphis, Tn I’m in a wheelchair and they always have stuff blocking the isles like now they don’t have toilet paper, paper towels etc. And a lot of they shelves are empty the cooler has been out for about two months. I’m sorry but this store has some lazy people working there
The Manager and the cashier have made various actions against my wife and I without any help from them: four days in a row these employees have tried to steal money from us, tried to make the items in the store a higher priced product then was correct. The Cashier is extremely impotent and literarily made to have the Manages for help when the Manager at first Cashier’s error. Now four days later, after she immediately was called by me concerning the intentional blocking that the Cashier is someone experienced for her position as a Cashier. As my wife and I again tried to make a purchase from this Cashier, the Manager blocked us for the purchase, given me the only option for redress for denying us for the items we tried to get at counter; I almost was about to video tape what both employees were doing but decided to contact your Company before anything else happened.
I do not want the Manager to be fired, just a reprimand is necessary because she loudly shouted out that my wife and I will never be allowed into the store again. We are near to the store and it’s very convenient for our products and purchases, making the only one nearest will have to be us traveling farther than planned.
The Cashier’s impotence is the need for more training or else firing.
Both my wife and I are College Degreed citizens, she is in Elementary Child Ed, mine is Bachelor’s in Divinity (GCU).
Please correct the employees before they cause more customers bad acts in the only store nearby.
Thanks for your help today.
Is family dollar Davenport FL closing permanently?
I worked at the family dollar on 49th street and 70th avenue and i never recieved my check it was supposed to come on my card but it never did
I would like to file a discrimination complaint. Who can I speak with about proceeding forward?
I’ve been working and I haven’t received my paycheck that was mailed out on Friday how long do I have to wait. It’s Tuesday now.
Hi. I just wanted to compliment the workers at your Smyrna Delaware store on Rt. 300. That being said the property is in terrible shape and the building is covered in green. I will be reaching out to the town to file a complaint of how neglected your company had left this property go. Thank you. Hopefully you can address these issues soon. I don’t think you can blame the pandemic on this being that dollar stores made a substantial profit during these times.
Hi, I’m from Star Valley Wyoming.
I’m not sure if you have seen the way all 3 of the family dollar stores look like, but my God there disgusting! They don’t get cleaned properly nor even moped. It’s very gross to walk into that crap. Do something about this. No one here trusts to even get food there with how gross it is!
I live in Danville, Illinois ….the store on East Main Street here…Is unreal honestly. Someone from yalls office should pop in and look at the disaster of a store…You cant even walk down the isles without stepping on merchandise that has been flung all over the floors…It looks like a tornado touched down inside the building every time ive been there for the past few years…..Its aweful…my child has slipped and fell on things about 3x now …He is 8 years old..Someone elderly or disabled it is complete danger for them…You can not take a cart down the isles at all…It is truly that bad…The other store on the other end of main street in the Town Center has NO air conditioning…Most of the candy products and things are melted or have been.Opening one register for a line of 6 plus people is a bit much as well..All the staff at both are friendly and nice. But, i dont want to have to stand while someone sells rapp battle concert tickets.. That’s not what i came to the store for…I feel like maybe these stores need to be reminded yall have a reputation to uphold…I used to work at one in another town and i quit because the manager wasnt doing her job…Instead was on the phone 24.7…
I went to your store and it was 9 o’clock it was close close at 10 they were looking at me nobody came to the door explain to me why they would close it wasn’t approved family happen this Dollar General store or we have some type of issue with them late at night they don’t do that they don’t sell this or they don’t take credit cards after certain time at night or a Cash and a credit card for K please make me understand that I’ve been to different ones in the area in this certain store always have issues
We stopped to buy pop which was on sale in the ad 3x we stopped and the workers told us they were not on sale I pulled it up on my phone and it is on sale but they continued to argue they were not on sale why do you have sale ads out if you don’t honor them??? I’m about sick of family dollar and as far as the coupons coming off at the end that’s another joke half the time they don’t even take the discounts off and you mention it to them and they get mad hmm something doesn’t seem right!!
I want to return something at 12:50 to Family DollarI want to return something at 12:50 to Family Dollar I’m picassed at Avenue with the receipt there were air fresheners that the little spray thing that goes into a machine broke it was 3 of them she wouldn’t change them for me she told me I had to cope put them in the package and bring the actual package in when the patches is plastic so I asked her if I can gett what do I have to do to change them and she told me to get the partners to the bottles and bring them all in and then she’ll see what she can do when I said you want me to bring the good ones with the bad ones and she said yes then I went on to do my shopping as I was shopping I hear her saying to the other worker oh yeah that lady’s trying to get over she broke them herself now she wants me to change them yeah that’s bullx she’s not doing it here you know that doesn’t make any sense very unprofessional that she’s going to when I There were other people in the store so she standing there talking about me like it’s all right she thought I had left and I was still in the store shopping she said her name was Liz I’m not sure if it was but I guess she’s the manager Customer service is a very tricky thing I don’t think she has what it takes to take care of that store
Yes it’s like 10 minutes till and the place is already closed down I’m standing outside watching the employees looking at me
I am going to contact the local news and expose Family Dollar for having employees work inside a store with no A/C. I went inside the store for about 5 minutes before walking out because the heat was unbearable. We live in Laredo, Tx. where its over 100 degress on a daily. The store has been like that for over a month and no one does anything about it. I am taking this to the news and facebook and anywhere else I can. Family Dollar is a multi million dollar company who I am sure can afford a couple of hundreds or thousands for an AC.
My check is short i want to know who i talk to
Do to the fact that Ludlow/Bromley area is very small and very connected I would like to remain anonymous . I have witnessed on many occasions different members of your stores team, that store would be the Ludlow store family Dollar Ludlow Kentucky , out behind the store smoking marijuana. The smell is completely recognizable. And on more than one occasion I have witnessed your store manager Michelle driving down the street in her store uniform smoking marijuana . Being from such a small town I know the children are seeing this and it troubles me that your store has that bad of a drug problem . I’m not the only one in town aware of this but I am the only one that will say something. I appreciate your time and hope this problem can be resolved.
I had a complaint I filed last week about the manager Wendy at Warwood Family Dollar, Wheeling , West Virginia 26003 has been asking my employees at my subway that I’ve owned fo 24 years to work for her. She is trying to steal my employees.
She has asked 3 different employees securing a definite One Jennifer Touvell
and possibly a second one. Jennifer quit without any notice which cause major issues.
Have you spoken to her about it and if u did why wasn’t I notified about what your doing about it or are in thus day and time of hardship your condoning her actions which will cause major problems and l will act accordingly. I expect a answer.
Hi,my girlfriend work at family dollar,and the restroom is broke,she has use the restroom and noone is in store with her..it’s discrimination!!!
I am attempting to become a vendor for janitorial services.
Hello, on 06/16/2021 a associate at your store on Ne 23rd & Miramar (Thiyren) who claimed to be the store manager snatched my basket and told me to get out the store because he claims I had a attitude because I asked to receive some batteries to purchase, they had a lock on them. I said I have no attitude, he said sounds like you do to me, so you can leave. I dont appreciate his nasty attitude. He is very disrespectful, and should have the privilege to run any public business. You should review your cameras, cause he is a disaster waiting to happen!!
Hello I worked for your company almost 10 years ago in Weatherford Texas, I was only 18 then and it was one of my first jobs ever. I moved back to Oklahoma and have recently been offered the position at one of the stores as well as a distribution center but for some reason I am marked non rehireable. I am unaware of what made my manager at the time mark me as such and I think it was wrongfully put against me!
I would love to speak to someone in regards to fixing this issue so I can continue with this amazing Job opportunity and be a part of this company again!
The store at 2625 North John Young Parkway in Kissimmee, Florida 34741. I’ve made my Boost mobil payment here for over 2 yrs now and I go there today and one of the “managers” is on the phone while the employee is trying to get her attention and repeatedly rings the bell and she pays no attention to him. I finally loudly say excuse me! He tells her I need to load $40 on the card that I purchased there months ago and she is still on the phone and speaking Spanish and then speaks Spanish to the employee and says no we can’t do that. I said “Why not? I’ve done it here for 3+ years and bought the reloadable card here as well.” She proceeds to ask whoever she’s STILL on the phone with if they can do it (again in Spanish) and I’m assuming she said yes because she scanned the reloadable card and like magic and that simple I loaded $40 to my card! This lady “manager” was so rude. I do not speak alot of Spanish however I do believe that it’s beyond rude to stand there and speak Spanish in front of a customer who doesn’t speak it and you basically are ignoring them or talking about them without their knowledge. I did not appreciate her attitude or the disrespect she showed me. I asked the employee (who by the way was very friendly and tried to help in any way he could) why she said she couldn’t reload the card? He had no idea either. If she did this to me then who else has she done it too? This is not right and I do hope she gets better training as a “manager” or that store will lose even more customers! I left there and the “manager” was still on the phone.
yes i have a few questions about how one employer is getting talked to like she aint worth x treats her like a dog this lady is always workin she always comes to work but she was sick and the sm at the time standing in until a sm is hired in told ms.rachel that she had to come into work. rachel is a very good work and the best worker that is at indaintown fla store number 2390 and if you dont put a stop to the way tonya and rashondra is doing rachel its not fair that rachel is the pne that runs that store pretty much but getting down xty as
You have an employee making tiktoks and mocking a dollar general that just burned down next door. While I love family dollar and business may be good for family dollar because of the fire, I find it very inappropriate. Your employee lacks empathy. It makes me not want to shop at her store because of her actions. I would not want to support a store whos manager behaves in that manner, Or support Family Dollar in General who allows such inappropriate behavior.
Your employees name is Darlene wright
She is the store Manager at the Dublin store in Texas. She has so many people on her Facebook post telling her how inappropriate she is for her making fun of them. For people losing their jobs due to the fire. In my eyes, thats not a very good leader.
Tiktok : @darlenewright6
At about 5 PM central time Tuesday, June 15, I entered store # 01230 and handed my Simply 10 Clothing bag with 60.00 in merchandise to the cashier to be checked. After checking out with the merchandise I purchased fro your store at 7:20:56, I walked over to retrieve my checked in bag. The cashier was mo longer in possession of bag and had given it to another customer. I spoke with the supervisor ,she told me to come back in the morning because she was going to pull the recording to find out who has my bag and would call them to return it. My question is, what if they paid cash for their merchandise, how would you be able to contact them. Please resolve this problem because it is your policy to check in your bag, but you have no form of ID or number to assure that is your bag. This is bad policy and should be corrected. My name is Constance Fisher and I can be reached at 832 768 xxxx for resolution of this issue
Thank you
I retuned two items with receipt and was told although I had my receipt showing what I paid they could only give me the sale price because that was store policy. I have never heard of a store refusing to give you back the money you paid for something. This is terrible customer service!!!!!!!
I live across the street from Family Dollar and my family and I have become to rely on the convenience of getting different items for everyday needs. But the store has been dealing with a myriad of problems from keeping employees to stock that is never caught up on. The majority of the employees are wonderful. They are helpful…polite…and do their best under overwhelming conditions. One manager who I believe is now gone had created a nightmare situation for employees. I witnessed him accusing one of the best employee of being lazy and leaving stock in the aisles. This was as she was checking my items out at the register. I don’t understand why these problems continue for so long. It would be a blow to the neighborhood to lose this store but at this point no one ever knows when it will be open. It closes quite regularly without notice and it has currently been closed for two days. I don’t know if this is a franchise or corporate store either way something has to give. Family Dollar is important for our community please don’t put my letter aside and forget it. Help is desperately needed.
Thank You
Mrs. Cox
Thanks
Why is the Family Dollar store, located on North College Rd in Wilmington NC, so seldom open?
Yes on Sunday the 13th of June,I stopped at the store on Navagation@Sampson to pick up some drinks for a family gathering.The sign on the shelf had a price of 3 for 11.00.It rang up at 5.99 a 12 pack and I informed the manager.We went back to check the price,he crumbled the paper and told me he wasn’t honoring the price.I told him it was false advertisement and the I was going to report him for being rude he said go ahead I am the manager.He is light skinned ,bald and tattoos.
My son works at the Emery Highway location, he had an heart attack on 6/8/2021. The manager at this location put him on the schedule and he has not been released from the doctor, she called him about coming in saying she has a Dr appointment. He is in you all store without Dr permission because she told him he needs to get there! She is aware he was not released to come to work, not only that she told him to give her 30 minutes. So not only is she not answering her phone, it has now been an hour and he is not getting paid for being here. Is this how you treat your employees? My son is very humble and will help Anyone. I need to know who I need to speak with about this, and if his job is in jeopardy We definitely have a problem since he told he had to come in without being released from the dr!!! My contact# is 478-390-xxxx. AGAIN IS THIS HOW EMPLOYEES ARE TREATED?
The store 2135 w. Morris in Indianapolis Indiana is horrible! Shelves half empty stuff all over the floor
Yes I recently quit working at family dollar because I got offered a new job. I had 30 hours of vacation time that I would like to get paid for that I never received. What can I do about getting my hours paid out to me?
At approximately2:45 pm on June 14 2021 I was in the store located at 2320 Genesee Street in Cheektowaga. The cashier was very nasty and cursed out the customer with the complaint.The last time I was there the cashiers were arguing amongst each other using all kind of language in front of the customers very disgraceful staff.
I am a customer to one of your stores in potsdam New York I am contacting you in regards to the way something at this store wasn’t handled and am not very impressed . I got cut on one of the black shelving units that hang from the shelves two days ago not only wasn’t an incident report not taken I was not asked if I was ok . The worst part about this is when I told the assistant manager about the rack that it should be removed before someone else gets hurt it is still there two days later I am also very upset because the day this occurred I had all 3 of my children with me God forbid it was one of my children it would of sliced open thier face or got there eye . I had to go to the hospital to go get checked seeing how a it was a metal rack that cut my arm. 8 have pictures of the rack and the cut it caused im lucky it wasn’t any deeper than it was because I would have had to recieve stitches if you have any other questions regarding this incident please don’t hesitate to contact me but if something isn’t done about this best believe I will be settling this in court.
I sent my grandson to purchase some items at the Odenville, AL Family Dollar on Saturday, June 12, 2021. He came back and said he was told he could not be in the store because “someone” had reported him and his friends stealing. I went to the store and the assistant manager on duty, Jenice, was extremely rude and ordered me out of her store. I work for a law firm and no, I did not raise my voice to her. I asked if she could review the surveillance cameras and let me know what, if anything, there was against my grandson. I do not condone stealing–or lying–and he was just as eager to see it as I was. She said she couldn’t do that, so I asked to speak with the manager. She threatened me saying it was “her store” and she would call the police and have me removed. I asked her to please call the police. She then called the manager, Jennifer, whom I spoke with. I was disrespected and embarrassed by this “assistant manager.” If that is how you treat customers, especially ones who are trying to do the right thing and see if their child did anything wrong, then I need to shop elsewhere.
Store #11038 I know that soft drinks are advertised the limit that you can buy, but I went in and bought 8 dozen eggs and 4 gallons of water because I family from out of town to cook for, went back 2 days later and the manager Tom said I could only get 4 more gallons of water and 8 dozen eggs and he would not let me have but 4 dozen eggs and 2 gallons of water, he said that I got over my limit 2 days ago!! There is no limit posted on eather! SO WHAT’S THE DEAL”!!!
Store #11038 I know that soft drinks are advertised the limit that you can buy, but I went in and bought 8 dozen eggs and 4 gallons of water because I family from out of town to cook for, went back 2 days later and the manager Tom said I could only get 4 more gallons of water and 8 dozen eggs and he would not let me have but 4 dozen eggs and 2 gallons of water, he said that I got over my limit 2 days ago!! There is no limit posted on eather! SO WHAT’S THE DEAL”!!!
I think it’s ridiculous that you expect your employees to work in 90 degree weather with no AC and they have to wear pants or capris. They should be allowed to wear shorts.
To whom this may concern,
I’m reaching out to hopefully get heard by someone who cares what kind of people are running your stores. I have worked in retail the majority of my life and I have never seen anyone, I mean absolutely anyone acts the way she did on two different occasions. But there is no reason for an employee to follow a customer outside and continue to verbally assault them and what she said when she was outside causing a huge scene, I mean people were stopping to watch the show. I wouldn’t ever want to have someone like that working for me, I wouldn’t even want to have to work with someone who acts like that. But to following a customer out of the store while threatening to punch her in the face is unacceptable behavior for anyone, but she should act more professional at work. .
I get paid on Tuesdays and I had just used my card at the A&A, so I know it’s not my card. , but for whatever the reason I have trouble at that store. I had already put everything in my bag and since my phone was dead, I had told the cashier I was just going to leave everything there, including the liquor I had just bought, and that I would be back. I started to walk away and that’s when it blew up. I don’t know if she didn’t hear what I had said because that is when she started with an attitude with me, because yeah I just love dealing with her so much. But for some reason instead of letting me walk out the store and leave my stuff she began to say I had her register frozen, but why is she telling me this? So after being yelled at that I had her register frozen and yelling at me because my card not working and I really don’t know what happened to be completely honest. I didn’t do anything to her other than laugh at the situation when I really wanted to cry. I had asked her what she needed me to do, which led to her register being frozen again and I finally told her I couldn’t do her job for her. I didn’t mean to make her mad I just don’t understand why that was my problem. I don’t work there, and I am thinking just cancel the transactions and I’m the customer I don’t’ know anything about that register. Words were exchanged, and she cussed me up one side and down the other, and she accused me of calling her names. Whoa, I was there by myself so who would I have said this to? But nonetheless, she continued to verbally assault me and accused me of stealing. I threw my bag on the ground and told her to search it, but she didn’t she just kept running her mouth. I really thought I took everything out of my bag before I left the store. Turns out when I got a few things at BP on the way home I found a bottle of eye drops that I had and I wasn’t going to go back to the store I was kicked out of and told never to come back again. She really made me mad, and I was trying to get everything out of my bag inside of the store while she was just coming at me and I didn’t see the eye drops that fell in with the liquor bag. So I truly am sorry and if you would like me to pay you for it please reply and let me know. I didn’t even hear the alarm because I was so blown away by what had just happened. I have never seen or even heard of anyone who works in customer service treating a customer like this. She has told me on two different occasions that she wants to punch me in the face. It’s just such a shame that people are going to act like this anyway but to have a manager follow a customer out of a store to just continue to assault them is not acceptable behavior. I have always understood that the customer is always right and I would not dream of acting like that at work. But she doesn’t have anyone to answer to and the first time she did this I talked to the district manager, and she did nothing. I’m just letting you all know that this is the way the Moorefield WV store is being run. Your manager’s acts inappropriately, and this time she took it too far. She caused a scene outside and accused me of stealing but when I threw down my bag she didn’t want to go through it, so what was she doing following me out the door just to make accusations and not really know me at all. I still can’t understand why she kept telling me her register was frozen instead of just doing what she needed to do. I don’t know why she couldn’t just let me leave everything there and come back and pay for it but instead she got an attitude and acted in such a manner that I honestly was shocked myself. I could’ve gone to the atm and withdrew cash and came right back but either way she still had people standing in line behind me, it’s not as if I could have left and came back so quick that they wouldn’t have complained. I would never think of treating someone like that and I had people that I don’t like dealing with but I bite my tongue and remember that they are the customer and it’s my job to help them, not attack them with threats of violence and name-calling, I don’t like confrontation either but I can only deal with so much before I snap and nobody wants that. So could someone please let me know if I can continue to shop there or if she is going to get away with that behavior yet again?
Sincerely,
Threatened with violence
I have owned a Subway in the Warwood Subway for 24 years. I allowed my employees to shop at family dollar for Subway items such or office supplies or small kitchen supplies.
I I no longer allow any of my Subway or my personal dollars to be spent in any Family Dollar due to your Manager at the Subway in Wheeling, Warwood , West Virginia due to a wicked manager at this store by the name of Wendy.
Why? This poor excuse of a manager on 3 occasions has tried to steal my employees in this day and age. She finally accomplished her goal and stole one of my employees on Saturday June 12 ,2021 who just quit without any notice.
I am appalled at this and it’s going to lead to problems. Even though I knew she was doing this hideous act I still allowed her to be served in my store. No longer will she or the employee she stole be allowed in or on my property. If they defy that request I will file charges and this notice will prove I sent out this request.
Keep them away from me and or my employees or it will not be a good situation for neither of our businesses. It was a tough 2020 and the last thing either of us need is a feud but I will not back down.
You should train your managers better. I do not hire from other Subways or try to steal other employees.
John and Karin Angius
304 639 xxxx~ Cell phone for Karin as I am not in the mood to speak with you.
The store on main st, in Daisetta Tx, 77533. You have an employee that smokes pot daily and does some other drugs. He brags about working there and getting high and there is no drug test. He says he is a manager. His name is Billy Hammond. I know this because he told me this. I have been shopping there for 7 years and I don’t like going into the store when he is there. I am 77 years old and I will not go into this store when he is working. I don’t like my 17 year old granddaughter going in the store because he tries to talk to her. Drug test this person and see for yourself.
Left a bag at the store 5/11/2021 8:45pm
I ordered a TV stand from y’all and I haven’t received it yet. I would just like to have a refund of my money back
I can’t believe that the store at 4879 Concord Rd. in Beaumont, Texas 77703 is still open. The store has no lights & no air for the past 2 years, it is horrible & you want people to continue to shop. When I walk in & she the conditions I leave to go to another location. You all need to purchase some land in that area & put up a new store, the people in this area deserves better. Thanks for your attention!
I would like to remain anonymous. I was at the Family Dollar at 9131 E. Colfax Ave, Denver, Colorado yesterday around 4:00. I asked the manager is the beer was full strength. She barely responded to me. I noticed along with a friend that this manager was helping her friend steal from the store. I made a comment about this store is getting cleaned out. She got mad at me and started cuzing me out and i responded in the same manner. She then told the clerk not to check me out. She also told that she would call someone to take care of me. I was told by a family member that she is very mean. I left the store. We also witness the manager coming out with the people who was stealing.
I am Alexandrine Galbreath and I want to complain about the fact that I work/worked for the family Dollar in Fountain FL 32438 for a year and a half. I have went thru a lot with that store and should have become assistant manager. I was discriminated on bc I was on probation and was unable to be an assistant. Not the reason I’m complaining the reason I’m complaining is I believe I was laid off for no apparent reason due to you all cutting hours bc of shrinkage in the store. I was second in seniority in that store, just got a new manager due to my old manager passing away back in February, the manager whom I thought was pretty cool and we had no problems? Well I noticed my hours were cut the most and then it was to nothing no hours at all but my name was still on the schedule? I have tried calling Nicole and texting her and she kept putting me off and making reasons for me to wait and she will get back with me. There are the other workers whom still have hours and still are working? I
want to understand as to why I was done this way. I was there for that store when noone was when my old boss was sick with cancer trying to run that store. I was there for her and the business and customers of that store. I am very hurt and have done everything for that store and for my managers, I have been dedicated to my job and I am very hurt by this with no apparent reasoning to why this was only done to me with no explanation. To be put on a back burner for what? So if you all can help me I would much appreciate your help the store # is 10694 Fountain Florida. Thanks Alexandrine Galbreath
I was at the store on 3210 Brighton Rd 6/6/2021. Opted for $25 cash back. Young man at register who checked me out claimed he could not give cash back. I never recieved the $25. However it came out of my checking acct.
There is a family dollar store on Yosemite Parkway in Merced California with some very rude workers that are listening to obscene music with cursing and everything blaring through the store when asking your worker to turn down the music that it was very rude they stated they are sorry that I feel that way now I listen to nothing but Christian music so to walk into a store and to hear ugly nasty cursing music makes me not ever want to walk into that store again
Why are shelves stocked low @ hwy 87 location in Texas 409-579xxxx am told trucks come with low quantity
I AM A LONG TIME CUSTOMER AT 6138 RIDGE AVE STORE IN PHILA. PA. ASST MGR. STEPHANIE IS VERY DISREPECTFUL AND UNPROFESSIONAL NAD OVER RULES STORE MANAGER DARNELL. MYSELF NOR ANY OF MY FAMILY MEMEBERS WILL BE GOING TO THAT STORE UNLESS SHE IS FIRED OR LET GO.. POLICE RPORT FILED AND ALL THIS STARTED BECAUSE HER AND MY SISTER GOT INTO AN ARGUMENT ABOUT A PRICE CHECK OVER TWO MONTHS AGO… I NEED A RESPONSE ASAP… THIS STORE IS NEVER KEPT CLEAN AND THE STORE IS LOOSING MONEY.. PLEASE RESPOND BACK .. ASAP
The family Dollar in Georgetown South Carolina on High Market St. Has been constantly closing 20 to 30 mins early every night just so the employees can get off early! This is very unprofessional and it is very inconvenient for those of us who live in the area and regularly use your family Dollar
I need to know, why a company of your resources cannot provide shopping carts for their customers? Five hand baskets available. Do you expect your customers to carry each bulky items one at to register? Should be a shame of yourselves. This needs to be fixed and quickly, please and thank you.
Just did my couponing today and scanned each item to apply the coupons but when I got home I see one of my coupons did not apply. How can I get the credit for that item? It was for “buy any 2 Degree deodorant and save $2.00” I did purchase 2 Degree deodorant and had the coupon clipped.
Patricia Vicknair
patricia_vicknair_xxxx @yahoo.com
985-507-xxxx
Youre workers have piss poor retail experince
I want to know how it’s legal that one or your employees allowed someone to come into the office and view the security cameras. Take a picture of my sister and accuse her for something she didn’t do. She picked a wallet up and turned it In. The police viewed the camera and said that she clearly picked it up and brought it straight 5o the cashier.. Now my sister’s picture is getting blasted all over Facebook this is not right or okay. I’m not going to stop until someone is held accountable
There has been severeal times I have gone to this location (2101 8th Ave., Huntington WV) and the store would be closed for bank runs, employees fighting inside the store, unloading the truck and sometimes they just arent there, no sign no nothing. I don’t know the last name of the manager but his first name is Isaac. I on one ocassion went there to buy Dawn and although it was stillin a box it was unavailable to buy for a week and a half. It literally sat in the isle for 10 days. This store has not been in worse shape. I dread going there where I used to go just to sometimes look around. L hope this doesn’t fall on deaf ears because I love Family Dollar.
Please remind employees they are at work not church, everybody don’t believe what they believe stop preaching
I’m am not wanting to complain about service I just want to find out how I can get my $5 that I did not receive today when I spent $54.80. She said it would not scan and she punched it in. I didn’t get the discount!!!
I am a trying to understand why I am an ineligible for rehire Family Dollar or Dollar Tree Associate.
i live in picayune missippi and its 79 degrees outside the store on highway 43 feels the same NO AIR FLOW!!! been a recent remodel and a “”FREEZER””that i shop out of is always “”broke”” someone needs to check into “”sad bad !! shopping!!!
I was in store #01445 2101 E 3rd St. Chattanooga Tn, on 6-03-21 at 19:50 p.m.. I bought denture adhesive and returned to my car. As I was getting ready to leave a African American male (who worked at the store) approached my car, and pounded on my window, as I started to roll down my window the male stuck his hand into my window directly into my purse, which was still in my lap, and accused me of stealing. He said my bag was flat and that all I bought was toothpaste, I was horrified and said no all I bought was this (showing him the tube of denture adhesive). He apparently thought there was something else in my bag and when he realized his mistake threw his hands up and walked away!! I called out to him several times, but he just stormed off. I am informing you, and I will be informing Corporate and the CEO during normal business hours today. 6-4-21. I am appalled that this is how this store treats customers, and I intend to let this be known!! I did nothing wrong but stop into this store. I should have had Law Enforcement come pay this employee a Visit.
I went to my local family dollar that I’ve been going to for a couple of months. I was waiting in line for a about 7 minutes until I asked if there was anyone in the register to assist me. The “manager” asked if I was ready which I replied back with “yes I am” and as the “manager” proceeded to check my items I then asked where I was able to locate the foil which she then raises her voice at me to walk to the back of the store I then asked which way and she then yelled at me saying “IN THE BACK OF THE STORE” I then said “there is no need for you to be upset with me when someone is suppose to be at the register to help customers. The “manager” at the time then said “we stock today but you wouldn’t know that since you don’t work at family dollar” I asked for the manager and she then yelled again “I AM THE MANAGER” and I asked for corporates number and she then said I can return the following day to speak with the “manager”. I was confused then due to the fact that she just stated she was the manager… she corrected herself by saying she’s the “assistant manager”. And I began recording so I can show her manager the following day. She asked me to stop recording which I did. And then another employee came in and asked me to leave the building as the so called “assistant manager” now.. proceeds to the front foot and blocks me from leaving threatening to call the cops if I don’t delete the recording. The cops were called and the “assistant manager” was told there was nothing wrong with recording the incident. Store #12432 Beltline rd Garland tx
Had a vert bad experience at family dollar located in 5520 Denton Highway Haltom City Tx 76137..
Horrible Assistant Manager or so she claimed to be Bessie, older lady with a horrible attitude, bought some HL auto spray dispenser on 05/29/21 and realized that after the second day the motor is no longer strong enough to dispense so i decided to inquire about the possibility of returning or exchanging them and this lady went off on me claiming it was not a Glade product that this were not as good etc etc, literally asked me to leave the store and telling another young nice lady whose name i didnt get but per BESSIE she was also another assistant manager that “THIS IS THE TYPE OF PEOPLE I HAVE TO DEAL WITH EVERYDAY” and accussing me of ALWAYS returning stuff and giving her the same problem when this is the first time i ever return anything to the store, i will never understand why people get customer service jobs when they have no customer service, i understand she is an older lady which is why i never disrespected her but she shouldnt be there and in that position if she is so prejudiced and has such a bad attitude, even the young girl kept telling her to calm down cause she was very rudely asking me to leave the store. My first bad experience in that store, before they had a really nice lady named Dorothy who is now at walmart, she was great nothing compred to this BESSIE .. according to her her day got better as soon as i left the store
Hi. At the Family Dollar store, I accidentally gave the clerk $8- one dollar bills. My total was $5.25. I asked for my money back. I have been told that people working there were not honest. She proved this. In order not to make a scene, I left the store. My receipt number is 99071480176520187813, Store #07148. I want my money back. We deserve honest and hard-working people in our area. This person is not one of them.
The store at 4602 East Ponce DeLeon Clarkston, Ga would not let customers inside to shop at 8:50 pm on June 2nd. They often closes the store early refusing to let the neighborhood to shop. There were 3 employees at the front counter a lady, man and an older woman i believe according to my son. This must STOP!!! CLOSING THE STORE EARLY because they wantcto leave by 9pm.
I have a complaint about your website! One thing, whenever I haven’t went to website for a long time, I have to enter my password. I thought my password was saved. Then when I press forgot password, I checked my email. Then I press reenter password it goes to the website, not where to change password. I tried changing password 3 or 4 times. This is ridiculous I can’t log in to get smart coupon.
I was just shopping at your Reynolds road store in Toledo Ohio, there was a worker emptying shelfs of cereal, I jokingly said to him, are you mad at that cereal. He said no he was pulling the dated ones off the shelf. I asked what they did with them, he replied the dumpster! In this time of great need for soooo many people and the food banks short on food, how the hell can you throw this food out? It cereal, and what else are you throwing in dumpsters, this angers me so much, give it to a church, if all your store do this, it is shameful. There are people starving! Please change your policy!
I went into Family Dollar #1109 in Paragould Arkansas 72450 the other day only to over here a cashier talking to a customer. Bragging about how she smokes weed and that family dollar doesn’t do any drug screens for hiring there employees. She then went on to state there just about everyone that is employed at store #1109 all smokes weed. Then she is also seen on social media wearing the family dollar uniform and standing outside of family dollar making a tiktok video holding a vuse vape smoking it when she is only 19 years old.
Bring Joe back to the Winnie, TX location. He was erroneously fired. Big mistake! The community is rallying behind him.
I have been shopping at the store #02373 for a long time now, the manager is very rude to me and my wife. If corporate does not do something about this matter, we will not be returning, thank you
The Family Dollar on Brighton Road in Pgh 15212, is a horrible store to shop in. You can’t get to much because there are boxes in front of most items, except food and pop. I can’t shop there any more. Secondly, I was just in the Bellevue 15202 store to buy a phone. It was in the ad for $10 plus a phone card. They would not sell it me for sale price. I always go to the Bellevue store when I want something in the ad. The store had no ad nor did I bring my ad with me, I should not have to!
I need to verify employment. What email or who do I contact with Family Dollar.
I come to family Dollar on Price road and the girl speaks English and she’s speaking Spanish to me but I don’t understand Spanish and she keep being rude and the manager is Hispanic and she doesn’t speak English well what she doesn’t speak English we you need to get somebody to speak English because I do not understand what they’re saying they’re really rude I always come here and buy stuff and there’s still rude
Ok. I was shopping at the grocery store and heard two ladies talking about a friend of mine who works at the family dollar in Sidney ne. And they were saying they cut one their part time employees to quit by refusing to give hours. Wtf is wrong with you people. If you want a quality store then you don’t weed out the dependable hard working employees just because you don’t like them. Professionalism must not matter at all to this store. Im so shocked that this is allowed by a major company and these awful employees still have a job. 😡
I retuned two items with receipt and was told even although I had my receipt showing what I paid they could only give me the sale price because that was store policy. I have never heard of a store refusing to give you back the money you paid for something. This is terrible customer service!!!!!!!
Have you stopped selling the Generic Mylanta .It is the Supreme Antacid Cherry
Hi I was in a family Dollar at 206 north point two of the workers was not wear a mask two customer was in the store had some kind of drink in a clear cup wasn’t wear a mask the customer was cussing and going to the over Where the cigarettes was
The manager at the store on Shady Grove and Story in Irving Texas has banned me from the store. How do i get to come back. I did nothing wrong and she says i shoplifted in front of all the customers. That is a lie and embarrasing.
The employees at your store on S. Nevada in Colorado Springs have just kicked me out of your store because they claimed that I have been 86 ed from it
First of all let me began by staying my name . My name is Christina Villa and I have never been so offended. Your employee thought he was absolute when he and the other employee rudely told me that I had to get out of your store and with a very sarcastic snicker said to me well you won’t be Shopping tonight .
And then had the audacity to get on the phone to attempt to call the law . Is there some type of book or board that shows the faces of all the people that are not allowed or so he said 86 from your stores or is it ok for your employees to talk to your customers as if they were unfoubltly and 100% guilty. First of all I rarely go into this store because it is not faced very well and every other month you see board up on the windows ftom getting shot up. But for this employee to talk to me and (his coworker ) the way that he did make me feel the way I did was absolutely uncalled for . Iyo top it off he is the manager !! What kind of company allows this ??? I put down the purse and walked out Humiliated. I couldn’t believe it . The WORST CUSTOMER SERVICE FROM BOTH OF THEM THAT I HAVE EVER SEEN HANDS DOWN . I AM VERY MUCH CONSIDERING CALLING chanel 13 call for action to make sure that this kind. Of treatment never happens to anyone else
I.am one person but with the kind of attitude that your manager had , makes you wonder how he deals with others . I sincerely hope that your company takes this incident serous. I know I will be expressing what happened to everyone I know and as I said will probably call the news . There are rules to dealing with this kind of matter and behavior and your manager clearly did not excersise any of them in his position . I hope this gets resolved I am calling his boss I’m the morning as well
Thank you have a great day
Christina Villa 719 23 xxxx
My name is Brooke Igou i am currectly an employee at one of your stores. Today my mother in law was rushed to the hospital with covid 19 and is now in icu and on life support because of her oxygen levels and Brittney Cooper one of your GMs fired me today because I was dealing with a member of my family going into the hospital. She said it was a no call no show but I have proof that i left her know 5 hrs before my shift what was going on. This time is already hard enough without your employees having NO REGARDS for family emergency. I was a good, flexable employee. I did what was asked of me and came in anytime she needed me. Even after she told me she was going to quit once inventory was over. I still did my job to the fullest. I want to speak with someone regarding the situation. Please email or call me at 423-293-xxxx. I will be calling Monday as well.
I hate to complain but i am fed up with the Sidney store manager. She is consistently rude to customers and i even saw her yell at one of her staff in front of customers. Kids are not welcomed by her and receive dirty looks from her. Not a good person to be in charge in my opinion.
Contact me back please!!
Good Morning. The store located at 413 S Kedzie is due to open at 8am. I arrived in the parking lot at 8am while he supervisor or whoever he is was receiving a delivery from Doritos. I just had surgery and was unable to stand outside and wait especially when the store opens at 8am. I never had a issue with this store location but of course they black guy stating give him a few minutes and he’ll open . I patiently walked back to my vehicle very sore and in pain. I waited until 815am and left. I’ll go to Walmart I don’t understand why they aren’t opening the store . Very rude and unprofessional staff. This is why the black neighborhood located experience these kinda of issues . The opens at 8am but the doors remain close until they decided to open. Terrible. I’ll go to Walmart because they are open at the correct time. Family dollars have no sympathy for someone he’s in pain and had to walk to the door to be told I need a few more minutes. Smh
My name is Mark sales Jr and I need to speak to somebody who is in charge of every family Dollar around I have a issue with a manager that works at one of your stores and they are blasting a person out on social media which is very disrespectful and is very uncalled for and is not professional and they need to be fired or they will be a lawsuit involved
I went to the family dollar todsy did not get a 10.00 item in my bag which i paid for …contacted the store and was puton hold for 25 minutes while the girl looked for manager named Chuck….then he told me he coulnt hear me so id have to call back…..nice customer s er vice i will go down asap….get my money back and tell everyone about you xty service…nice way to treat customers ….
I went to the family dollar todsy did not get a 10.00 item in my bag which i paid for …contacted the store and was puton hold for 25 minutes while the girl looked for manager named Chuck….then he told me he coulnt hear me so id have to call back…..nice customer s er vice i will go down asap….get my money back and tell everyone about you xty service…nice way to treat customers ….
Need my name removed from the blacklist. Do not rehire list
Family dollar in Hull Ga not sure whose suppose to working but in last two months its been open maybe a week.Twice we have seen the worker close the store and drive off then back and unlock the store maybe for hour.I thought you would want to know you are losing a lot of business
I Was Insulted And VERY Disrespected As A Human Being I Was Cursed At In Front Of My Children My Money Was Thrown At Me All Of This Came From A Family Dollar Employee, I Asked To Speak To The Manager The Staff Begin To Laugh And Ignore Me So I Then Asked For My Money Back And Also A Problem There… I Am FURIOUS That My Children Had To Witness Suck Behavior It Saddens Me That Me & My Colleagues Will NEVER Visit Family Dollar Again With Such Representation. I Will Be Calling Every News Channel I Will Write Whatever Review I Have To Right To Get My Story Out This Is Beyond Unacceptable And I Will Do Whatever It Takes To Get Justice For The Way I Was Treated By A Family Dollar Representative
Your Menominee Michigan store closes earlier than there hours and the manager hangs out in the bar next door . Kind of hard to run a store that doesn’t open.
Family dollar on screven ga store 9429 has rats and yet y’all trying to have inventory help me understand what kind of dm allows that
So I would like to keep my name out of this so awhile back you had a bomb threat at your family dollar on 6th Avenue in Des moines Iowa the reason I know this is because the Manger courtney Smith refused to sale someone meth so they planted a device in the store she sales drugs out the store and has drug dealer come and help her in the back where the supplies from the trucks are unloaded there was also a fight she got into over drug money that was the real reason she assaulted the woman not for stealing but for taking the drugs and not paying she also takes the money to her apartment and switches out some of the money for fake bills if you drug test her she will drop dirty for coke and weed she also steals alot of items from the store , you had a nice woman named Carrie that worked she told me she worked her hard because she was white and didn’t Ike her but just got her a Transfer to the store on the Eastside of Des moines so she didn’t find out about her drug deals in the store because she was scared that Carrie would tell on her because Carrie was on parole at the time
HI, I DO ALL MY SHOPPING AT FAMILY DOLLAR, BUT I WAS VERY AFFENDED TO SEE STICKERS FOR BLM, I DIDNT EXPECT THAT FROM YOUR BUSINESS, IT HAS BEEN A BIG TOPIC IN THE NEIGHBORHOOD AND EVERYONE IS VERY DISSAPPOINTED WITH FAMILY DOLLAR. GODBLESS YOU!
My name is tracy Landry, I was terminated for a phone scam call; I have tried reaching my manager in regards to I need a copy of my separation notice. Could you please assist me with this?
Had an incident with your manager at 1220 Dale Dell Channelview,Tx.77530. Sunday morning May 23, 21. I when in to the neighborhood store to make a quick purchase and I asked one of the associates not knowing she was the manager if they had anymore baskets available she said they should be outside I had already checked and there was none outside before I brought it up to her attention so I told her that there was none and there was only 3 customers in the store so I told her that it would be a good idea to get more as I walked away and was in the next isle she was running her mouth to another co-worker saying it wasn’t that serious and how if I didn’t like it I could go shop at another store. I thought that was so unprofessional and went back to confront her and exchanged some words with her and ask for the manager she mentioned she was the manager. First of all a manager shouldn’t be acting how she did they should be trying to make the situation better not worse. She is not professional at all. I think you should reconsider someone else for that position. Unless you don’t care how the store is being ran by your employees.
I’d like to file a complaint about the manager at your Durant facility located at 811 N. 1st 1Ave., Durant, OK. Her name is Patti. This individual had what seemed to be a meltdown in front of me while I was checking out. She stated that she didn’t like my “Attitude” and she “Didn’t want me in her store anymore.”
I didn’t talk to her enough to have any kind of “Attitude” due to the fact she has to be one of the rudest individual I’ve ever seen as an employee of any store I’ve shopped at.
So I’m currently banned from your store for reasons unknown to me and I’m considering post a video about my experience at your Durant, OK facility on YouTube.
I was in my local family dollar (store number 08426) and the cashier was very rude and belligerent. She called me a black whore all because I asked her was it a dog running around in the store, which indeed it was. I only asked because I am allergic to dogs and I was planning on purchasing some food items. I am on my way to the ER and to my lawyers office because of the performance and poor customer service.
Good Afternoon, Human resources,
I had Just left Family Dollar store at 4736 South Blvd Charlotte NC store number 06403 at 9:39 am this morning was my purchase. The associate by the name of Antonio Rang me up. I didn’t have a mask on which didn’t bother him! The manager was absent at the time of my purchase. She came back and asking me aggressively, “where was my mask?” I told her, “I already purchased my items, I’m in route to leave out of the store anyways and I didn’t need one!”
She elevated her voice, stating, that, “I needed a mask on…and I told her well, I don’t need to put one on, I already purchased my items so I’m leaving!”(Tawanda) the manager didn’t have one on herself as she was having a shouting match with me about one.!!
Things escalating quickly because I called her a “coon”, and a “Massa” follower. She swung opened the door and stood outside the door, shouted for me to leave! I didn’t feel comfortable walking passed her. I explained to the dispatcher that, “I may hit her, she may hit me!” She started filming me and started berating me, asap. I called 911 and as I was on the phone with a dispatcher, she was on the phone with another dispatcher calling me a “slut, hoe, fat, describing me as 300lbs, ugly, old and started speaking on my feet. Mind u, I’m not 300Lbs, ugly, a hoe or a slut, and don’t have ugly feet!
This is a freaking manager making threats about “whooping my ass” and pulling out scissors on me! She locked me in the store, Then she had her scared employees follow her outside the store to close the door and stand and blocked me from leaving the store!! Antonio the cashier that rung me, put his body weight on the door from the outside to stop me from coming out of the store!! This whole scene was some ghetto x!!. Execuse my language! Keeping me against my will, and she bragged and lied on camera, that, “she will have me arrested and she was shouting, I assaulted her, and coercing her employees that I did, which I did not!”
I Believe corporate will not do anything to this disrespectful, belligerent, chaotic fool they call a manger, because I heard complaints about her before. She doesn’t deserve to be a manager speaking to customers like a “hoodrat”! I really feared for my life!
P.S. view the cameras and Audi from the camera!
Cell #704-713-xxxx.
Thanks In Advance,
Devon Bibbs
1500 high street Portsmouth va manger Glenn and Shataye are a disaster in customer care! I have called Head Quarters and the number continue to disconnect me and I have read ALL of the reviews for that store and yet nothing is done! I don’t live in Portsmouth va but I will Never shop that store again! The so call mangers are unprofessional and the outside of the store trash was overflowing! Sometimes needs to be done !
Hello. I was in the Family Dollar at approximately 8:45pm on May 23, 2021, located at 2008 Mansfield Webb Rd, Arlington, TX 76002, and was told by the 2 women behind the counter they don’t sell cigarettes after 8:30pm and that she had just done a count then she closed the cigarette cabinet. The lady doing the count that spoke and closed the cabinet door could have been more polite. I would just like to know if this information is true, as I have been an assistant manager at Family Dollar before and this was not our policy. Thank you for your time.
The Family Dollar Store on Hwy 155 N. is suppose to be in operation. I arrived at the around 10:50 am and I didn’t see anyone, the alarm was sounding. I was told by a lady that was parked there at the time said that no one was there. This needs to be addressed Immediately! I’ve called corporate office but can’t get a person to talk to.
Store # 11222 in Gonzalez, LA.
How do you sell domething bad and not allowed to get
Your money back or exchange it. Bought 12 pk. If drinks from them 1/2 of them were bad and 2 of them were not even full cans .that’s a terrible policy and I will not shop there .
I’ll go to dollar general which is right down the road anyway
I live in reading pa i often go to your store on 6th st and not 1 worker there wears a mask but they wont let the public in if there not wearing 1! It should be all the workers wearing them as well to help with this awful virus. Thank you Ms.Bustin
Family $ at west Blvd and Tyvola The black manager lady is very rude and moody. No smile. No speak. No answer me. No thank you. No nothing. I will go to another store even if farther
The store on gracias in south st Louis is NEVER OPEN THESE PEOPLE NEED TO BE FIRED SOMEONE NEEDS TO COME TO THIS STORE AND REPLACE THESE LAZY PEOPLE
To whom this may concern:
I Shaketa Brown, my family, my entities, my people, and my employee can’t agree to any terms or agreements. Past, present, and future
Gm I’m from a small town called anahuac Texas my complaint would be I shop at your store a lot and I couldn’t help but notice and it’s very noticeable that the building has green mildew on the front of the building and the top of the building the concrete to walk in your store is black I asked the lady could I clean the building for her and she blew me off I have a picture of your building I could email it to you if you like but I have a company that provide that service I’m bonded to do the work
I have a complaint about your store in Raymond Maine. Please have someone get back to me. I am very disappointed at the clerks at this store. Yelling at customers and using a lot of bad cussing towards customers. I will refuse to shop at any of your stores from this point on.
That some one vandalized or robbed your stores, whats si incredible your employees know the perpetrators or perpetrator, but seems to be unwilling to
YOU ARE TRYING TO COOK PEOPLE IN THE STORES IN ROCKINGHAM COUNTY VIRGINIA AREA! STORES ARE SO HOT CAN’T EVEN STAND TO SHOP
Good after noon, I was at your store#08648, The manger was very rude. There was a sign in front of the variety pack of chips 18ct 2 packs for $6.00. Tha cashier went and check, there was 2 signs. The cashier seen the sign. she was going to change it but didnt know how, so she called the manger on duty. I think her name tag said Bri
It’s not about i didn’t get the chips .She was so rude to me
I shop there almost every day
She need to be retrain on how to talk to customer
was in your store on purchase st in new bedford ma. on may 19 at around 730pm and the manager a tall thin man i believe his name was mark was yelling sans swearing at a customer then it continued outside in front of the store as a representative for your company it did not make the store look good i was actually nervous to leave because of this manager was out of control !!! i would definitely reevaluate who you promote in a position of authority and as a representative of your stores i will shop at other locations in the future
Someone employed by dollar tree/ family dollar has been stealing my social security for over 10 years for employment. I just received an email for my “401k benefits”. I have not, nor have I ever been employed by this company. I’ve tried to report this person several times and no response. This has been affecting my taxes every year!!! As if there isn’t enough money scams in the world.
336-684-xxxx please call me concerning a civil matter. Thank you.
Your general manager at 3755 E Livingston Ave is so rude for no reason. I was asked to put my damaged item back on the shelf myself. Then she would not give me a receipt. I did not get her name because I could not believe the way she was acting. But this happened 5/19/2020 at 5:30pm. Who ever the general manager was at that time.
I called 1 866 377 6420, 5 waiting days is not addressing my issues.
Need to have someone address a complaint re your store at jefferson plaza,ny 11776. I need a phone # to call you. It was horrid treatment of a customer. No joke. Before store cameras” disappear” or “malfunction”.
Store manager at family dollar called me prejudiced and said white people like to shoot black people, cops were called. Now I want charges on him.
Good morning to you.
I am writing to complain about a store and the cashier/ clerk at my nearest store. Which is in Raymond Maine. If someone would be so kind as to please write back to me so I may explain my concerns. Thank you so much for your time.
Have a good rest of your day.
I live in Peoria Illinois and I shop at the Family Dollar on Sterling Ave. My complaint is when ever I go after work at 8:30/8:40pm Central Standard Time the store rep always lock the door early. The sign clearly says closes at 9pm. Last night which will be Monday night the rep was outside smoking as I was pulling up, she jumped out put out her cigarette and hurried in and locked the doors as she do whenever she’s working. I tried to get her attention by knocking on the door to ask her if the store hours has changed. She ignored me as if I wasn’t there! She didn’t have to open the door she could have just at least pretended to be interested in what I had to say!! I just want to know what time the store closes or it only closes early when she’s there!
I’m a pregnant worker (7 1/2) at family dollars in Angier nc. I have a complaint that I only get a 10 min break working a 8-9 hour shift but there’s other cashiers working 4 hours getting a 30-1 hour break. The boss over my manager said I only get 10 minutes to sit down. Lately I been cramping and even spotting because I haven’t been getting the proper treatment.
Hi! I do not have a complaint! I am trying to set up a Round-up Campaign for the West Central Mountains that includes your Cascade Store (83611 zip code) and New Meadows (83654). It is for our My Community Cares fund. I would love for someone to reach out to me so I can give you more information. I have spoken with both store managers and they love the idea.
I NEED TO CORPORATE OFFICE OF FAMILY DOLLAR ABOUT A STORE MANAGER IN TOLEDO OHIO
The selection of produces are limited to only a 10oz bag of broccoli. Some people have no access to travel an this is the only store close to buy food even though its processed an not healthy food.
There is a lady that works at the Family dollar here in Bisbee AZ. She is so rude. Everytime I go in there with my kids she will follow me around the store telling me to not let my kids crawl on the floor not touch anything on the shelves and so fourth. Today my daughters put a toy in her mouth and she forced me to buy it because it had her spit in it. I’m just saying on of these times. She’s gonna pull her attitude on a day I’m not in the mood and once she does I will go off on her I do not care I’m tired of being harassed by her.
what are your guidelines for shopping at your stores now that its been announced that you dont have to mask up if youve been vaccinated. Thank You in advance
On Wednesday, I went family dollar on 215 Front Street, Dekalb, Texas 75559 to have 40 loaded onto my green dot card. I went back Thursday evening to see why my money wasn’t on my card yet the cashier said it would take 24 hours for the money to be on my card. I called this morning to see why money is yet not on my card, and told them since my money is not yet on my card that I wanted my 40 dollars back. I don’t think it’s right for them to take my money like that. All I want is my 40 dollars back, that’s all I want .
I am writing about the Family Dollar in Sparks Nevada on Oddie Boulevard that is the most disgusting store I have ever been in the floors I would rather eat off the street that’s how bad the floors are everything’s always all over the floor the shelves are never stalked people that work there are always saying that they never hire quality help people don’t show up and they have to work I would never recommend that store to anyone
My daughter had a baby shower & got several family dollar baby powder & baby shampoo I tried to return without a receipt for store credit on Timberlake in Lynchburg Virginia but the girl said I could not even exchange what I had without a receipt. Is this true?
do you realize the store in Springer NM is willing to commit murder for money?
On 05-12-2021 at approximately 19:13 a Family Dollar associate working at store #05729 threatened my life. I requested the Lead or supervisor on shift at that time to call 911 but to no avail. This is a very serious situation, I need to speak with someone from the top. I am a 56 yr old retired military veteran.
I was in the belleview, fla store #1144. The manager n an employee were talking about why should the manager push the candy if she was not getting any percentage of sales. She started cussing to the employee while they were talking in a raised voice. It was very loud. I put my things away I was going to buy n left the store. I wont return to that store. I have been a manager myself but I would never consider cussing about corporate to another employee and especially not in a store with customers around.
Hello I am reaching out about the store #03497 at 2088 George Urban Blvd Depew, Ny 7167062945 I am contacting you in regard to a horrible experience there. I purchased some bleach there and upon walking to my car I noticed the bleach was open or had a defect with the bottle. Bleach ruined my sweatshirt and jeans. I am very unhappy about this. I tried to call the store 10 time or more and got no answer. No ok at all
You have people sleeping outside on the side walk against your building
Your employees need break up your large boxes to Small thank you
I have a complaint and I would like for someone to call me or email me so I can send pics of one of your stores
I worked at family dollar in Palmdale ca, store #3157, I was hired for the renovation process , my last day was 4-29-21, I never received my paycheck
3682 watkins store in Memphis tn manager just told me to Get the hell out the store because i asked the new cashier to go to the screen so i could enter my number to use digital coupons and they didn’t know how. i looked for the manager’s help and she hollered out get the hell out. I am completely appalled at this womans behavior. This is ridiculous to talk to customers like that. Awful. This should not be going on in there.
The Branch on 624 Waco Dr 76704 are rude and unprofessional… They refused to do my return because I lost my receipt 5 items 2 coloring books 1box of map colors 1 box of colors and 1 box of family dollars daytime pills… The entire shaft was rude and unprofessional from the store mgr Carl to his cashiers… The customer comes first not doing shipment and this left a bad taste in my mouth… Dollar General is across the street when i will start doing all my shopping…
To Whom it may concern, I was in your store a week ago today (April 25th, 2021 around 9pm at night. While I was in your store the back of my wheelchair caught up on a box that was sitting partly at the end of the isle. A steel shelf that was leaning on this box fell over and then the box fell on top of it. I continude to shop because to try and pick up the box and shelf would have been too dangerous for me to lean forward while sitting in my wheelchair.
I continued shopping and noticed there was an employee coming towards me and raised her voice at me and said ”
WHAR WAS THAT LOUD BANGING NOISE IN THE BACK OF MY STORE?” She said this very loudly and rudely to me. I responded by trying to tell her that the box and shelf was in the middle of the end of the isle and my wheelchair. I told her I do not feel I should apologize for it because I felt that the box should not have been left there in the first place.
She then told me to leave her store. I ask her why? She relied with “Why dont we call the police? I said to her “Why dont we” I turned to place some dish soap back where I got it and it and the basket fell from my hand this is because of diabetic neurphothy.
I was going to push the issue to call the police, however I felt that there were other avenues to take care of it so I told her I was leaving. She then said …. “No you need to stay here until the cops get here” . I went ahead and exited the store. She followed me outside and asked me my name. … Then she said “, DONT YOU EVER COME BACK IN MY STORE”.
A couple days later I call Corporate office and spoke with a nice lady “Yolanda” , I told her what happened and she said that a reaginal manager named Vernan was going to call and talk to me.
On Friday April 30th a field office manager named Demitria called me and apologized for the troubles and said that he was going to talk to the assistant Manager Rita about a floor plan of keeping the boxes picked up. He said that he was going to do that this coming week. He said that he would like to invite me back into the store and that I was welcome back into the store.
Tonight, I went back into the store May, 2,/2021 and was doing my grocery shopping when this same manager yelled doiwn the isle “I told you not to come back into my store”. I respended by asking her to call her field manager and that I had also spoken with corporate. She responded with “as long as I am at this store you are banned from here” I told her that I could get Demetri on the phone to prove I was welcomed back but she would not even listen.
I called Demitri so he could talk to her. Our phone call coversation got disconected.. The manager kept coming up to me talking loudly and when I was talking on the phne was leaning real close to me interupting the call.
At this point I called the police because I felt like she had no right to throw me out of store, when in fact I had not cause a scene or anything. I had not said anything to anyone. At one point I tried to turn my wheelchair around and bumped into an empty store push dolly that was left in the middle of the isle. I was lucky I wasnt hurt or that my wheelchair was damaged.. During this exchange of words she acussed me of cursing at her.
When the police arrived, I gave my information. They said that since she is manager that for now I had to leave.
A special note, WHile I was talking to the police, a friend of hers came up to the store. She started laughing and high fiving this guy and said that he can be her witness. He had just arrived. The police officer had to tell her to stop that childish behaviour.
I can prove that I talked to corporate and that the field off Demetri called me on Friday to apologize for last week and to welcome me back to the store. I thanked him for his professionalism His phone number is 1 312 244 9667 As stated before he called and welcomed me back t the store.
I live just right across the street. I am in a wheel chair, I also have neuropothy of the hands and have on a regular basis asked for assistance with my shopping. I like the convenience to this store because it being right across the street. I cannot drive so this has been perfect for me. I have shopped your store almost every other day for a couple of years now. I want to be able to continue to shop at your store. I do not feel like I did anything wrong. I had permission to go back into the store tonight.
The assistant manager Rita was very very unprofessional on both times. I feel all of this could have been avoided if she would have been professional towards me instead of scolding me for nocking the box and shelf over that should have not been there in the first place. Tonight , she would not even listen to me when I was telling her that I did have permission to go back into the store. When I was calling Demitri to prove it she kept interupting me when I was trying to ask him to tell her that I had permission.
I would like to ask that Demitri honor his word welcoming me back to the store. I would also like to ask that someone speak to Rita to please not further harras me when I shop in the store.
I am not a trouble maker and did not say a word to anyone when I went to shop tonight. I would not have been back in the store without the field managers permission. It was very unprofessional of her to yell at me not give me a chance to let her know that I had permission. I did not cause a scene or dirupt the store, I was trying to make her understand that I had permission and she yelled at me the whole time. That is why I called the cops so that they could explain to her that I had permission.
I would please like a call at 254-421-xxxx
ps. she told the police I cause a disturbance in her store… I did not…. she is the one that aproached me yelling at me. I filed a report with the Temple Police Department case# P2103xxxx
I would like permission again to shop in your store. It is the closest store to me. Store # 2014 Temple Texas
Thank you,,
Sincerely and respectfully submitted.
Lisa Cruz
Manager of Store or Supervisor Refuses to get a Covid Vaccination To prevent Virus, to all shoppers that are in the Store. The Employee is about 40 years old, Female, 5’feet 9″ Tall. She works at Brick Cedar Blvd STORE. She wares a Mask, she seems mean and agitated, Her employees seem Positive and want to help the customers and Dollar General Company. I will Boycott Brick NJ Dollar General Store, 990 Cedarbridge Ave Brick, NJ 08723-4159,,, Store Dollar General # 11850. So now many Boycott this Store 11850, It is not safe to shop in-person.
We want to buy the products/ merchandise.
We want to be safe. All Your Employees should be Vaccinated and show proof to Corporate Office or Be Fired From Employment.
I want to Spend my Money at a Dollar General But Not Dollar General # 11850, Zip Code 08723. Because your Store has Managers and Employees that may be COVID Passers and Refuse to get Vaccines. They should all be fired.
I sent my sone to family dollar at 935pm.. my puppy chewed up her bottle so I sent him to go before they closed at 10… he got there at 940pm and was told they were closed. I tried calling to find out why they would tell him that they were closed but no one answered the phone. He said the door was locked…. I will be stopping there tomorrow to find out who was working tonight and will message you with the employers name so this can be corrected… the location of the family dollar is 1770 Broadway buffalo ny 14212. Please correct this behavior because you could be losing money in those 20 minutes that your employees decide to lie to customers just so they could get home early.
On today. 04/28/21 at 12:30pm EST. I tried to return some floor tile. The manager told me I could try another store, so I did, (Lowe’s. Iron Station NC
You have a very rude employee working at store#07074 by the name Vatile or something like that she rolled her eyes and then mummberd under her voice could someone please contact me 352)209 xxxx
Family dollar is the only store in our little town of Castalia, NC 27816, on US hwy 58 our families have been shopping here since it opened. Great place, great prices, friendly until the hiring of Kara Wood, she is an ex girlfriend of my son and has been for 9 months now they share a daughter, i dont have a problem with someone having a job but she has made every trip to your store unbearable and even when we send someone else in to get stuff for us She looks out the window and shot me the middle finger she said a rude comment to my 16 yr old cousin and then shot me the middle finger again well i confronted her in the store that night and next day talked to day manager Cindy about Kara’s actions to customers and kara denied saying anything and said that i gave her the finger when all i did was give a ride and waited in the car if i wanted to started something with her i would have said or done it to her face. she plays the victim in every situation since the day we met her 5 years ago. False claims, lies, rumors and has the sheriff at our houses here and at the beach for her behavior and choices. she has destroyed property when she is angry. i wanted her transferred to another location due to the tension and make peace in our small community. Manager said she couldn’t unless she was written up well i feel this is a good reason if not any. Please help our town be peaceful again. Thank you
during my visit on 4/26/2021 approximately11;30am
while in check out line / maintaining 6ft social distance/ I observed manager flirted with dairy delivery driver/ she decided to come back to register & change the direction of the line her rude behavior of talking to customers/ instruction the second cashiers name: Ms. ALICE (& I QUOTE: DONT WAIT ON HIM) & by CLAPPING her Hands 2 gain attention/ as if she were speaking 2 a dog/ & her rude attempts 2 relate 2 customers is a sign of VERY POOR Leadership @ 4811 Marlboro Pike Capital Heights MD
I was just in one of your new location in Mississippi right outside of Jackson on Highway 49 E. the time was 12:45 into the store and a young lady shout it out and he said you must wear a mask I ask Ross at a store law or an employee or a state recommendation then at that time the manager blurted out without a mask on very loud you need a mass sir I said OK and as an exit the store they all started laughing call back to get a district manager’s name
Hi this is Lisa White, I am needing my W2 for 2019. I’ve tried calling numerous numbers with no luck of talking to someone. And I have not heard back from anyone. Would someone please respond to me on how I can get my W2 for my 2019 taxes. I’m running out of time to file my taxes so it would be great if you could send it to me via email. I will leave all my info for contacting me at bottom. Thanks.
LISA WHITE
513-609-xxxx
Why do your employees get paid different wages when everyone that work for this company should get paid the same depending on how long they have been their some people get cheated out. I personally know first hand how it feels I work for your company over six years and only make 8.40 . Everybody tells me this company owes me back pay. I personally think that the company should automatically put the raises in . This way it would be fair to everyone that works hard. I still work a day or two till they find someone to take my place . I recently got custody of my grandbabies and I hate to quit but it hard to do both. I m just helping out . But I think employees are to be treated the same. Alot of the higher up job are taking advantage of the lower paid employees. Just look at how long I have been there and look at my pay and ask why someone would stay for such little pay. If everyone was paid by how long they have been there. That’s all I’m saying on it. I hope it gets somebody attention. Thank you , Barbara Mccartha. Hayneville,Al.
I am not sure how to put this, as it might affect an employee. I do not know how to continue going on living under the lies consistently coming out of Chris’s mouth. Sorry not sure of her last name. Listen the district she runs is being ran horribly, she deceits, gives false promises, all while holding the future lives in her hand. I can not understand how and why you can’t see her bullx, she has ran how many stores down, lost how many people. She can not or does not do her job. I am a fiance’ of one of the store managers you have, so you will prolly take with a grain of salt. I am an outsider looking in and can see it. She doesn’t wanna lose this individual but I can’t live in this constant stress( we are well off, with or without family dollar). Please don’t act like you dk who I’m talking about Chris is in control in southern Indiana ( homer, sturgis, use to be hillsdale). We will see if you care about your employees at all by your response to this message. You can fire this store manager I’m referring to but remember unjust fire is unemployment. Really think about it bc this store manager can and will do a way better job then Chris has and will ever accomplish. Sorry if its stern but you have to understand coming home watching your better half constantly stressed bc her deceiving boss. We want to see how far she can go in the company, as she has so fast already but we can’t if her employer is constantly lieing. Thank you for you time
This is about your Poughkeepsie, NY store on the 400 block Main Street. Customers are always waiting in line directly behind others. There is no social distancing. Have the food shelves are never filled and the aisles are blocked with boxes (on carts) unopened. Most of the time there is only 1 register person which makes lines longer. Someone needs to really manage that store because it is the worst run store in this area.
Horrible strawberries from China purchased at Somerset, PA Famiily Dollar. They were tasteless, some still green, terrible looking, and didn’t even look like strawberries. Why would you trade with China for strawberries?>??
I went to a family dollars and they told me they don’t take the old 100 bills but that’s still have issues out here still she could’ve use a money marker and see it was real it was at 1560a west blvd charlotte nc
Rat infested and odor
Gave the clerk at the register $60 at they Dollar on Patton Avenue in Asheville North Carolina this was the 13th of April today is the 15th and I still have not got my money and I cannot get a human being to talk to you what do I do how do I get my $60 deposited to my account that I paid for. I’m put this money on my card for a bill and can I pay my bill now. Any help would be appreciated
F dollar in Granite Falls has overcharged me on my debit card big amounts..Won’t give me my money back.They need new cashiers. SOMEONE is a thief.I will never go back there and will tell my friends not to go therr..Angela Y Coffey
Need my w2 form for2020. I no longer work at family dollar. I worked at 8914 in Kentucky. Please feel free to contact me at 812 207 xxxx. Thank you.
Bought some eatz cookies but were expired since Sep0420. I ate some but tasted funny. What should I do. Worried John.
In your okemah okla store it a nasty store dirty floors boxes in the isles freight in isles all the time I went in there two days in row to see if it was still out and the frozen foods set on the floor not in the freezer for two days at least yall need to bring some one down to clean up and straighten up that store my family ant shopping there no more till u do
I was assault be store employee
Must update mask regulation in Texas. Governor has opened the state and in McAllen, Texas you are also not giving cash back. Customers need to shop, please.
I worked as a direct-hire temporary employee at Family Dollar in Easthampton, MA from March 16, 2021 through March 26, 2021 in order to help with the remodeling of the store. I worked a total of 64 hours at $13.75/hour for which I have so far been paid a net amount of $300.00. I am still owed at least an additional net amount of $300.00. I have been informed that other temporary employees who worked with me at that store have also yet to receive their full net pay. I have contacted an employment lawyer about this matter. He has advised me to wait for your reply before taking further action.
Very truly yours,
Anne M Koziol
This company is a joke. Every time my elderly mother or I go into the South Haven Family dollar we are harassed and insulted verbally by their employees. Aris being the childish one yhat acts very inappropriate. Telling my mother she raised a woman beater, telling me the same. And much more. Reported this a few years ago. Have avoided this store due to the drama in this store and that her manager Cody will lie for her. It’s very simple. Yesterday I went there. Got some play clothes for the granddaughter and some dog treats. When I saw her I tried to stay far away from her and her ignorant behavior. So I tried to check out quickly. When Aris saw I was checking out she got about 15-20 steps behind me saying a insult quote” It smells skanky in here” street for I’m a whore. I walked out after paying for my belongings and I was followed out by the cashier. Ask her if she heard what Aris said. She nodded yes and as she went to say something Aris came out of store skipping and talking very disrespectful to me then went back in the store. When I called to complain to store your manager Cody said I was a liar but I’m clearly not if your headquarters would look at video of this whole situation but now it’s going to be taken to corporate and see if they allow this behavior and if they do condone this behavior after talking with all my family and friends Fanily dollar will loose over 40 faithful customers because of two bad seeds in your south haven store.
I WORK at store 9431 never get breaks always text messages about working fast timing work fussed at never get lunch no one can sit down rude to customer’s and employees Mr Thomas is his name
I was just treated like a criminal for letting people know I don’t appreciate being stared at while I eat chips in front of the store, where there is a waste basket. The, apparent, manager must have gotten a complaint from an invasive customer, who was a man, getting ready to enter the store, who wanted to turn the tables on me, exploiters around that part of town will do this! I get harassed by men on a regular basis because of the area, not because I’m some celebrity or something! Men are after vulnerable looking women around there but, again, it’s easier to criminalize the woman and I have no criminal record and have given to several charities.
I bought 2 – 10 foot phone chargers at you Brandon MS store. One quit working within 3 days of purchase. The second one quit working after 6 days. I took them and my receipt to the store and they won’t refund my money. They didn’t even have two more 10 foot cords to exchange. I have already purchased 2 10 foot cords from the Apple Store that work fine. I shop in your store every week, if not twice a week. Please allow me to get a credit for other merchandise in your store.
My husband and I have commercial property for sale in Florien, Louisiana. Our town would benefit from having a Family Dollar. If there is interest on the part of your company in purchasing our property for the intent of building a Family Dollar, please contact me.
Sir, I writing to see if your office is aware that my wife , Betty Dawes, took a fall at the store in Warr Acres Okla. the first week in Feb. and was treated at a nearby emergency hospital for her injuries ?
While shopping in your store at 1713 SWLee Blvd
Lawton, ok.
My truck was hit by someone and they left. I didn’t realize I had been hit until I got home and seen the damage. I called my insurance Co. They asked me to return to the store and ask if someone would view the video for the parking lot, and if they could see when it happened and by whom then I could call the police and have them view it and then I could contact my insurance company with the accident report. I asked the girl told me there was maintainer being done and leave my name and number and she would help me when she could retrieve the video. This was at 10:30 am now it is 7:36 pm exactly 24 hours after the hit and run. I called the store and was told there was no way that was going to happen. They don’t do that. I repeated myself as to I was not asking to watch the video only if the manager could do it and if he or she saw it happen let me know so I could meet an officer their so he could see it to make a report. Once agsin the young man told me there was no way thst is going to happen. Is this going to be a problem? Do I need to contact an attorney in order to get some help here?
Sincerely
Barbara Senter
580-919-xxxx
barbarajeannesexxxxx @gmail.com
MY complaint is regarding a sales person in store no. 7305 by the name of Ashley. the store is located on Main Street HACKENSACK,NJ IT ALL STARTED WHEN SHE AND I GOT INTO A N ALTERCATION DURINFG THE COVID DISTANCING. SHE ASK ME TO STEP AWAY FROM ANOTHER CUSTOMER WHEN I WAS ONLY PUTTING MY HEAVY PACKAGES ON THE EMPTY COUNTER. EVERY TIME I GO BACK TO SHOP IN AND SHE IS AT THE RIGISTER I SOMETIME HAVE TO WAITE IN LINE FOR 1/2HR. TO 20 MINUTES. WHEN I GET TO THE REGISTER SHE DOES NOT RING UP MY PURCHASES. SHE WILL SAY TO IM NOT RINGING x OF HERS TO THE OTHER SALES PERSON. MANAGER SOPKE WITH HER BUT SHE STILLL INSIST ON HARRISING ME AND MAKING TROUBLE. MY LAWYER IS ON THE CASE AS WELL FOR DISCRIMINATION.
Night manager at Family Dollar on Parental Home Road. Black Female with glasses, is cashing out preferred customers while ignoring those in line before others. This is not the first time this night manager has been intentionally rude. Her customer service will prohibit me from shopping at the Parental Home @ Beach Blvd location. Nasty attitude and clearly makes herself available to her friends while choosing to be available only for them. Just about knocked the groceries out of my arms barreling past me with her trash bag. Won’t assist the other cashier when the line is long until she knows you personally. Then she Walks away from the register at her convenience. With little concern of the 12 other people in line and she only helps the other cashier when she recognizes her “friends” are waiting. Even takes them out of turn from others. She is biased against whites, Hispanics and Asians. I will file a complaint with the better business bureau. Disgusting behavior for a manager. She talks down to the girl cashing out customers. I feel bad for the cashier having to be treated so inferior by her manager.
Store #05728 date 3-15 21 time 15:58 store manager was rude to my disabled husband about a mask and she didnt have a mask on either.
I need to file a serious complaint about a certain emoloyee named Alice at Adelanto California family dollar. Today she kicked me and my 12 year old son out of store after she used profanity for no reason. And i glanced at her. Thats taking it too far. Another employee heard her but she most likely will cover it up. But my 12 year old heard it too. This isn’t first time that Ive complained about her. The first time she rolled her eyes at me when i asked her if i had to pick up the dog food and put it on counter. On that day 01-20 or 21 of 2021 , she was talking about the adelanto residents. Stereotyping us as ghetto and thieves. All her negativity us being brushed off at the work place. Why would she roll her eyes at me just because i asked her if i had to pick up bag of dog food unto counter. Then today, why would she use profanity in front of me, my 12 year old. She thinks were not worthy to be respected or to be given good, satisfactory customer service. She stated that the manager doesn’t want me back at that store. I won’t be only person to complain about Alice. I read the reviews on this store and other people state that Alice is rude. And unfortunately me and my 12 year old son had to be faced with her arrogance.
None of the employees at the FD store in Arnaudville, LA is wearing masks.
forget about the useless masks democrat lemming
Hello my name is Aundra Edwards. I worked for your store in Toledo Ohio in the 1100 Bancroft and Forest. My manager was Julie and Mona. I got sick had to take off with proof. Because Julie was upset about me taking off she put something on my work record that is ruining my employment with other companies. Before I get an attorney and New Order Han Rights involved I am contacting you first to see what she put in my records. Is there anyway someone can contact me about this. I will not let this go. I was an excellent worker.
I bought a toaster from Family Dollar yesterday, and when I got home and opened the box, there was a broken toaster with a different name brand than that was on the box. Tried to return the merchandise today and show them that it was broken and wrong name brand, I was told that they could not accept returns on opened electronics, and that they couldn’t know if it was me that replaced my old toaster in the box. After they would not exchange it or give me a refund, I told them that I will be in my car contacting Corporate. After a while they came out and said that they will exchange it. When I had went back in to exchange it, they were out of stock. Now I am left with a broken toaster.
Hi i am a new customer of the family dollar on 231 in youngstown fl 32466!!
You just recently opened this store we where loyal customers from the time of your grand opening we spend a very lot of money in your store we are in this store 3 times a week!! Until tonight my husband went into the store to purchase a propane tank for our BBQ grill we got home hooked the propane tank up and the propane tank we just purchased was 100% empty!! the youngman who rang us up was new!! he had a heavy set black woman helping him we totally understand the youngman being new abd being trained but not trained by a rude smart nasty mouth assistant manager named Nikii!! What i don’t understand and i do not tolerate is this when i called tonight 3/9/2021 at 9:35pm This same Black woman by the name of Nikki told me in a very nasty smart mouth attitude that it was my husband fault not the youngman and the woman Nikki who said its not her job or family dollar’s job to get tje propane tank for my husband or any customer it was the customers job to purchase pay for the propane tank and pick up such heavy tank and carry it to our vehicle!! Well as a customer i can tell you these propane tanks are heavy empty as they are full so how are we supposed to know if this heavy empty propane tank is full or empty!!
( According to 231 youngstown fl family dollar assistant manager Nikki Its Family Dollar’s Policy the customer pays for there propane tank and has to pick 1 out and carry it to there vehicle!! I did love this new store in our little town until tonight i don’t think a good paying customer or any customer should have to take such a nasty rude smart mouth attitude assistant manager Nikki or just a regular team working employee So i think we will just take all of our business back to the neighbor store dollar general where we been going for many years at least at the dollar general they are very happy pleasant employees that love to see and greet there customers!! Im very sorry to have been a bother to this assistant manger Nikki at your new store!! Thank You For Your Time
Mrs.B of youngstown Florida!!
On Sunday March 7, 2021 at approximately 5:15 pm I fell at the Family Dollar Store #1921. There was a spill on the floor of some dishwashing liquid, which I could not see and no danger cone was anywhere to be seen. I hit the floor real hard and the Manager on Duty never asked for any information from me or anything. I did get her attention and she came over with a paper towel to wipe up to spill. I feel like this employee was rude and not paying attention to her work. I obviously was a hurt customer and nothing was done about it and there was no concern by the employees of that store.
The store # is 1921 and the Address is 4149 E. Broadway, North Little Rock, AR 72117.
I feel like the “Manager on Duty” was not qualified to be a manager and does not need the responsibility of handling customers or their complaints or needs.
Surely Family Dollar is responsible for who they hire in their stores. I will not be going back to that Family Dollar Store again.
Good afternoon. Today 3-9-2021 at 1:13pm one of your tractor trailers traveling on wythe st in petersburg VA was in wrong lane and needed to get over I was traveling in the lane they needed to get in I was already was almost to the front of tractor trailer but I had to slam on breaks cause he started coming over and almost hit my car. The trailer had V500 657 and NC plates.
I went to Family Dollar store on Sheldon rd Tampa for first time. Store was so dirty! Shelves had empty spaces with low inventory. I walked out without getting what I needed. Store is to dirty!!
I work for family dollar in kentucky. I must say after reading the above complaints, im shocked. I believe in the customer , that they are telling the truth. I know in my store, we are required to mask, even if the state decides mask mandate over, we still have to. We have to sign pledge of acknowledgement at beginning of every shift. If the main manager isnt there, we can call and shes on the way. Rudeness isNOT tolerated, nor is a sloppy store. Please dont judge all locations due to a few bad seeds.
U need to hire a more professional manager in sandyville. They been dealing drugs out the store and trading merchandise for drugs .
Yes i have a complaint about a employee that works at family dollar tree in franklin wv. Since weve moved in next door to her she has been harassing my 8 yr old daughter and threatning a pregnant woman. Also shes going to work speadin lies to the other workers about those neighbors. Something needs to be done bc those neighbors dont even like going in shoppin at that store bc of her lies and rumors.
Today is Sunday March 7, 2021. I attempted to visit this location at 2:30 pm today. I was greeted by s sign that read, “Store will open after 3pm.” No problem..things occur. I visited the store again shortly before 6pm and was greeted by a sign that read, “Store Closed.” I am writing because this is becoming habitual at this location (500 E. 79th street in Chicago) This abrupt closing has occurred 3 – 5 times in the last six to eight weeks The lights were on in the store and an employee was walking around. No more excuses about the “pandemic” contributing to this. Please address this now. While I am here..the current manager is less than civil. She..yes …she always seems to have a chip on her shoulder. She consistently argues with or berates other co-workers in the presence of customers. I am a paying customer who prefers she conduct that communication in a back office of the store. Perhaps your corporate office only cares about the revenue this location generates rather than the black community it is supposed to serve, I will be bringing this to the attention of my alderman and the local chamber of commerce. Thank you,
I would like to speak to someone concerning my past employment with Family Dollar. .
I had the worst customer service for the last time by the same manager in ligonier Indiana. This time she accused me of shop lifting then spoke over me had choice words of verbal damage to me and law officials showed up and no I had not stole anything. She is heavily influenced by narcotics. I will be making a place to speak about my situation on the Sirius xmas radio I managed for years very well known. I also will make known through different radio DJ around the quad cities area battle creek chicago and get in with someone near here in ligoneer or Indiana. I will make sure video is shown police officers statement and how she spoke to her employee who was terrified and customers. I will not let this go every Avenue I will let known about drug addict psychopath manager in ligonier Indiana. I will like to have some response from corporate since I’m really thinking about law suit with slander of my name in community. How embarrassing. If I dont hear back I will promise you can get a notification from radio sources.
My coat was torn inside the store on a display that was hanging off a shelf. Located at 3700 Broadway Kansas City, Missouri. I don’t have the store #. But I spoke with the store manage who made a report of the incident and took pictures.
I was told by the manage she would contact corporate office On Feb. 1, 2021.
I am attempting to do a follow up on the progress of this incident. Please reach out to me concerning this issue. Through the information listed below.
I am with the Kansas City Missouri Police Department and I am needing to talk to corporate security for Family Dollar concerning a store in Kansas City Missouri. I have tried calling the store and am unable to get through. The store in question is 3901 Indiana
Family Dollar Store #06118 located at 12707 St clair Ave Cleveland OH 44108. Treated me on 0301/21 with the worse disrespect and rudeness beyond tolerance. The managersaid his name was RoShon refused to give his last name and the cashier teamed up on me. After I gave notice to your another employee that one cart was filled and I went to complete my shopping at with another cart which I also filled. Came to pay at register and manager had pulled my first cart, comment I wasn’t supposed to leave it. Was I expected to pull 2 2 carts full throughout the store to complete my shopping. First he embarrassed me when he caused an argument saying he was about to put my items back. I did as lot of shopping to fill that cart and it took time. And to fill a second cart as well. He began tell customer about the incident as to chastise me and to show how his authority. I was humiliated and just wanted him to stop telling customer about me as I stood there waiting to pay for my items. I asked him to let it go and said I want an apology otherwise I will report this incident to corporate. He declined an apology and I took my items to my vehicle and returned the carts to it’s holding place. Again he had an opportunity to apologize. The cashier talked mean to me as I was putting my bags in the cart to take out. Earlier I heard the discussion between thrm hinting that there should a limit on how many item a customer should be allowed to purchase. I ignored the comments. These two individuals should not be in this admosphere for customers service. They are extremely rude and non caring about anyone shopping in your store. Please contact me. I feel since the store is in my neighborhood I may need to shop there again. But it is difficult bro shop and feel threaten by the manager and cashier you hired to render customer service to me. Consideration appreciated. Thank you
I was in the Family Dollar store today at 13449 Cicero Ave,.Crestwood, IL . I was denied use of the Men’s bathroom by a sales representative. The bathroom was marked Employes Only. I had a bad case of IBS and could not make it to another restroom. The sales rep who wouln’t give me her name was in her early 50’s. There was a stockroom employee who was a witness to my encounter. I would like a formal apology from this employe or my wife and I will never visit this or any of store ever again.
I had complained about the bernallio store on camino and san peblo there always closed at 8:30 pm sign says there open till 9 pm
Hi i go to family dollar but every time i go which is at 8:30 pm there always closed and it says there open till 9
Hello, my name is Tanisha, and my family and I just left the family dollar store at 4608 E. Michigan St. Orlando Fl 32812. While we were checking out the cashier took our lifesaver hard candy in the flavor butterscotch she took the candy and put it in the trash when she was asked why she did it she started talking in Spanish we asked her can we see the package she took it out the trash and opened it up over the trash an let the candy fall in the trash. We were so confused by her actions that we just walk out. This is not the first time this has happened at this exact location. I think the staff needs more training on how to ring up items. She didn’t explain what she was doing or why she was doing it. Today is 2/17/2021 this happened at around 8:30 pm. Thank you
I need for a head manger over the Dillon South Carolina area to call on my cellphone about trespass paper issued to a Family Dollar customer for no fault of her own.
I lost $500.00 in a dollar store in Golden Valley AZ. It was turned in and employee stole it. Manager told me too bad and refused to replace it even when tape showed employee receiving money. Employee was fired. Money was lost in the store. Returned to store. Employee. Film shows she took it while working. Why can’t It be returned to me. Thank you. Tony.
Hello I was wondering how easy it is to transfer to a Dollar Tree
Hello I am a customer of your store here in Oklahoma. Durant, Oklahoma 811 N 1st ave, to be more specific. I do wish to continue to be a customer unless changes are made. As you and I are still aware, there is still a pandemic still in progress. That being sad, the CDC recommends that we wear masks especially employees. I arrived at that store in particular yesterday evening around 5 p.m. and none of the employees were wearing masks. Not a sole in that store was wearing one either. Now I understand that people don’t want to wear them, but right now it’s not particularly safe. I don’t feel safe going into your store because I am at high risk. I really wish that you would do something immediately for this situation. The employees are putting themselves and others at risk.
I was going in to the family store in Sodus Ny tonight and the employees just stayed be behind the corner and wait for me to get up on my own I the inside down slam in to my right side of my body and don’t hurt until I got home. I think they should of come to check to make sure I could get up just want to bring this to you attention they asked if I was when I got up to the corner. I could of being serious injury.
After being a victim of a scam call and costing the store 500 on a Sunday should I have been allowed to open store the next day. I then was shown a msj between district manager and store manager stating I was to be let go. Is that legal
I was at the following store at 11:45 am on 2/22/2021. Store # 08552, 7277 Turfway Road, Florence , Ky. 41042. The cashier was not wearing a mask and was not behind the cashier “plastic shield” when I first approached the sales counter. Even with a shield, droplets can escape and hover infecting your patrons! The other store empolyee was close by, in the store stocking items while NOT wearing a mask. This tells me that: Family Dollar does NOT follow guidelines and does not care about the health of it’s customers. There IS STILL a deadly pandemic. WAKE UP Family Dollar!
Store # 12487, located in Camp Spring, MD. I have a complaint about the line was long and only one register was open and the manager ( I think) was outside talking to someone outside. The person on the register had to ask the customer to step outside to get the manager for help and she went back outside to talk with the same person. There where no carts except two. We had to carry the items in our hands. I dont know if this is your rules and regulations to your store but please show your customers with respectable service. Thank you
There is an older woman in her late sixties with short gray hair t hff st works at the Woods Cross Store in Utah that doesnt wear a mask at all! There is a mandate to wear them in this state. I find it ironic that I heard her tell the woman in front of me that she had a doctors note saying she doesnt have to wear one yet right after she checked me out she hollered at another employee that she was going outside to smoke…
If she can smoke she can wear a mask!!!!
A Karen complaining about someone not wearing a mask. It figures !
Mask mandates must be defied because they are not only unjust, being a violation of every human being’s legitimate individual right to breathe freely, with no obstruction of any kind on one’s body, whether there be a pandemic or not, but also because masks do not protect one from COVID-19 and other viral pathogens because they are so tiny they pass through the pores of every type of mask like mosquitoes through a chain-link fence. Consequently they offer zero protection to the wearer, and zero protection to everyone else. This fact alone proves that mask mandates have nothing at all to do with health and safety, that their actual intention is to assert government operators’ false claim that they have a “right” to control (therefore own) civilians’ bodies and lives, reducing civilians to the status of masked slaves and human stockyard animals
Mask mandates allow exemptions for various health reasons, even in the case of a person who smokes. Exemptions implicitly reveal the fact that COVID-19 is not equivalent to plague, smallpox, or other deadly disease.
The most powerful mask that a healthy person possesses is the one inside his/her body: an immune system, which has provided every human being with far better protection than any type of mask ever since the day s/he was born.
Who are you to violate my right not to rebreathe your air? I would like to see your certification on all things Covid.
Explain why flu and colds were not going around this winter? Maybe masks kept germs to a minimum?
Get a brain.
U are absolutely an idiot…do u realize how stupid u sound
I was asked for my birth date when I bought a small tube of super glue. I am 68.
I was asked for my birth date and when I said “no” THEN the cashier said I can’t sell you the glue w/o your birth date. I gave in. Because she was so curt I didn’t ask anything else.
Why the need for birth date when buying such small amount of glue???
This store is located in Sun City, AZ
99th Ave & Thunderbird.
I am writing to complain about the snow removal at the family dollar store at 225 west main westfield pa 16950 sidewalks are never cleaned and that puts older people in danger as they have to walk in the street. I am told Andrew Hummel is responsible for snow removal but refuses to do the sidewalk.
I live in Questa New Mexico..the Family Dollar store here is shameful..fithy sheves floors product all over, no facing boxes always in isles not on shelves today i counted 5 employees at around 4 pm and nothing getting done..who is in charge…i have beem in retail for 20yrs and never seen such a thing..yvonnexxxx @gmail.com
I conducted a fire and life safety inspection at Family Dollar #981, Hawthorne, Fl. I need the follow info in order to email a copy of the inspection report.
I need a contact name, phone number, email address, and the billing address for this location.
I will never go back to Family Dollar Store in Selma Alabama.Cashier let us in store.Victor didn’t have mask on was staying clear of everybody.Crushed sinuses.Waited for us to leave informed us she couldn’t check us out.He didn’t have a mask on.I had a mask on.Never had this problem before.When you get smart with customers.Yiu lose business.By constitutional law you can’t force somebody to wear mask..
Christine Day
Your staff in the Dubois, WY store are NOT wearing masks, nor are they enforcing customer masks. We have a mask mandate in Wyoming and you’ve already had a very public Covid outbreak at that Family Dollar. I’m FED UP with your irresponsibility. This is my second complaint in as many months.
when are you going to give our pop bottle deposit back? I have 7 bags of bottles. At 10 cents a bottle you must be making some money. Remember yours isn’t the only dollar store.
I just read family dollars protocol on this cona19 . I live in Gulfport Mississippi and am amazed at the disregard of public care demonstrated by the family dollar on three rivers road in Gulfport Mississippi. The manager had mask down past beard and ther employee had none at all. Customers without mask etc. Am im safe there ?
I was in store number 01228 I gave the cashier my bag because I had went to another store did not want them to think I would put something in the bag. So when I approached the register to pay for my items .I ask for my bag and the cashier did not secure my bag and let another customer take it. There was no apology or concern for her negligence she needs to be reprimanded and retrained on her conduct and professionalism. Now someone else is enjoying my things that I purchased with my hard earned money. These young people are a joke I would not hire them at all they cost more harm than good to a business they think it’s a game.
Why doesn’t floral city family dollar ever answer the phone. Can’t even get corporate either
i went to the local Family Dollar to return an item. It had been over a month and I had no receipt. The manager would not take the return. The Family Dollar was # 6060 State Rd 200. I visit this family dollar every week. Without a refund I will never visit this store again. I guess I am not a valued customer. Very disappointed!
Apparently you do not really care about customers as you make it near impossible to speak to a human; and when that happens, calls are dropped.
Anyway, are you aware that your stor manager at the mason avenue, daytona beach store has a no mask no entry/service on door? this is certainly illegal and discriminatory in the state of florida. one hopes to get some response after a week of trying email, facebook, twitter, and useless phone calls.
(Store #7107) I had always been treated with the upmost respect at this store. Until recently a new mgr arrived and has ruined my opinion of this stores friendly attitude. I am sad to have to go back to Walmart for ALL my shopping needs after 7 yrs of enjoying this store.
915-422-0522
On May 17 2020, I went to Family Dollar store and asked them to load 270.00 on my vanilla card. The clerk proceeded to do so, took my money and attempted to load my card. She stated she was having problems with the computer, and asked me to wait while she turned the computer off and then back on. She attempted again and said it loaded. She told me to keep the receipt in case it didnt. I came home and checked it and it was not on there. I went back to family dollar and told them that it did not load. They scanned the receipt to get my money back and it would not let them. They told me to notify my cardholder. I did and was told that it was attempting to load but stopped and went back to store. I went back to family dollar and told them what they said. Family dollar clerk called manager, and she told me she wouldnt be in until the next day. I went back to family dollar the next day and the manager told me she could not give me my money back and I would have to call cooperate office. I tried and was unable to get anyone to answer phone. Even my sister called. We attempted several times and spent a long time on the phone. I have done everything I know to do. I have tried to work with the card company. All I get is the run around from everybody. I am disabled and am on SSI. I have limited income and am very anxious about this. Please help me resolve this. The store number in Okemah, Ok is #7542. My receipt number is 99075420244110183993. Thank you. Bobby
hello I am writing due to not yet receiving my w-2 and have contacted management of the store I worked at and never got a response from her. I worked at the silver lake Indiana store my associate id is 2652xxxx I no longer work there but need my w-2 sent or email to me asap I moved from the address I have on fill my address is 800 e 550 n Rochester Indiana 4xxxx or phone number 574-835-xxxx or email [email protected] please cotact me soon or get this sent to the right hands thanks a lot Alicia Norman-Crumley my ss# 3060xxxxx and birthdate 02-06-19xx
Why can you not carry Cherry Coke Zero in the store in Denmark WI??? I know for a fact if you carried it it would sell….I would buy it every week I hate having to go to Green Bay to purchase it all the time. And the manager there…needs a lil adjustment. You don’t sit at the computer and eat chips when someone is waiting to be checked out. She also talks very loud about other employees and that is very unprofessional. Please carry (12 pack cans) Cherry Coke Zero Please!!!! Thanks (I spend a lot of money in the Denmark store)
2901 griffin rd fortlauderdale fl 33312
i live right around the corner from family doller went to by half gallon of milk no price tag and freezer items sunday morning 9/12/2020 2901 griffin rd fl
i live right around the corner from family doller went to by half gallon of milk no price tag and freezer items sunday morning 9/12/2020
What is the company employee login page or do is there longer a functioning employee portal? thank you.
Your store in Wausaukee, Wisconsin is a beautiful layout since the remodeling but as the same as the old store it is FREEZING, the temperature in the store is less than desirable and I hate going there because its so cold, it’s hard to look around to see new items because I want to get out as fast as I can. Many people I have spoken to say the very same thing. You need to bring the thermostat down to ground level because hot air rises! This is common sense! Hope to “feel” the changes in the very near future! This also keeps people from wanting to work there as well, this is a fact. Thank you for fixing the problem with the heating and cooling in summer same problem because heat rises and the A/C never stops running! Wasted money fir your company and your customers
I went to Family Dollar at 1932 Magnolia Avenue in Knoxville Tennessee had problem with the cashier taking $100 of mine it’s supposed to been preloading PayPal card only $500 I didn’t know that gave her $600 she kept 100 have got no respond from district manager or corporate manager there at the store Daryl seem to be give me a runaround simply want you guys just to look at the tape that’s all and then discipline employers
This complaint is against three of your store managers who work at Store# 07933. On November 19,2018 I shopped in that store. When I entered the store the Manager whose name is Zinna was sitting at the kiosk. When she saw me, she immediately got up and began following me around the store. When she is there she always follow me and tell the employees to follow me. I have heard her tell some of the customers that I must be a thief and they will repeat what she said to them. If I can dress the way I do, I should not be shopping there. She has told other Managers to watch me as I shop. I have been shopping in the store when she and one other Manager have had some of the employees to stand next to me. Zinna has been harassing me for the past approximately 3-4 years. I have gone in that store to shop, and have seen the other Managers and employees following me from the next isle over as I leave the isle in which I was shopping. She has called the Security Guards that were patrolling the neighborhood to the store to watch me as I leave the store. She has had other authority people to watch me if they were in the store. On November19, 2018, I had enough of her and the employees disrespect. I paid for my items and I left the store. After I arrived home I thought of what I should do. The following day I called the store and spoke to the Assistant Manager. She defended Zinna. She told me that Zinna had not worked at that store for a few years. She told me that I was mistaking about Zinna’s behavior. I was getting upset and began to fuss. She hung up on me. A few minutes later I went into the store. I apologized for getting upset with her. She still defended Zinnna. I told her that I wanted to meet with Zinna, a District Manager, and someone from Corporate. I want Zinna to tell me why she does not want me to shop in that store. The Assistant Manager told me to come back around three o’ clock that afternoon, Zinna would be there. The three of us would talk then. She told me that Zinna listens to her. I did not tell her that I would come back. I did not come back. She began telling me about how the store was about to close and that store attracted thieves. I have never stolen or tried to steal any items from the stores. I have previously made complaints to a District Manager. The harassment continues. The same Assistant Manager that I spoke to on November 20, was a Sales Associate and she was aware when Zinna began harassing me. I have shopped at other Family Dollar Stores to avoid having any confrontation with Zinna and the other employees. Zinna and I do not know each other and we do not talk to each other. I would like to know what the solution is to this problem. My money is not appreciated at that store. I am going to continue to shop there when I want to.
They are taking money off your net spend card everyone we go up there and put it on it we have our receipts they being doing it for over a year we reload our card by the time we get ready to use our card the money is gone and just put it on it family dollar is the only place we reload but by the time we ready to use it the money is gone the family dollar address is 2045 D L Hollowell PKWY Alt Ga please do somthing stop them or close it down we need our money back you work too hard for your money for them to taking it my number is 678 637 9858 please get back with me or Anthony Moore or Joanne Evans thank you
I hear ya , all the way from SC! RUDEST REGISTER FEMALE!
FAMILY DOLLAR NEEDS A MASSIVE,/ MAJOR overhaul! Similar experience two days in a row. SMH.
I’m in customer service and knows how to do my job well, with respect. As well the store is FILTHY!
was at store# 06691 at 8:00 pm. was waiting in line for the cashier to go out side to get the manger to cancel a transaction of another customer in front of me who changed there mind about some items the manger walked in and rolled her eyes at me like I did something wrong. so I asked her y she was looked at me. it not my stuff. it was another customer. she said in a nasty way I was looking at her. she has a nasty attitude all the time. if she doesn’t want to do her job u all need to find somebody else. I told her I will cuss her xxx out
I had another rude experience at family dollar in larose ive lived here all my life never been treated so bad by the work staff this is the 3rd time it happens the manger was right there he was to busy gossiping on his phone to bother but ive learned my lesson i will never go shopping at the larose la. Family dollar again ill go out my wat first its a shame they have good sales but its not worth how they trat u if you have a question about a merchinedise i wont be going back !!!!
I was at the Family Dollar located at #08310 , 2101 8 th Ave.Huntington Wv. I was there on 5/18/202. My husband and I went there to see if we can buy a few things for dinner. The store was not properly stocked, no can or box foods on the shelf. I understand the truck comes on a Thursday but what about in the mean time. It feels like a Jackel looking for food . It’s convenient but I will not shop there again. Your DG. Is better well stocked, friendly Employees and they take the time for us customer’s. We do alot if reviews on social media and it’s a shame how this store is running. Your employees are very rude and we’ll , I won’t waste my money there again and I will leave a bad review. Thank you for your time.
Me too at the store in Houston Texas
I nor my family or my Subway will not shop at any Family Dollar store until this Manager Wendy is gone at the Wheeling, Warwood West Virginia is gone.
I have 2 other Dollar stores within 2 blocks North or South to give my business to not counting my 5 thousand friends on social media to have conversations with.
I was at FD on Warm Springs Rd Columbus, GA when the clerk must have thought it appropriate behavior to hit on me as I was checking out. I won’t be back to that store EVER! I don’t appreciate it, I don’t go to stores to be hit on by an employee, He needs to be fired! Very poor decision on managements part