Family Dollar Store Headquarters

Family Dollar Store Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Family Dollar Store Headquarters.

Write a review or read complaints from other customers.

Family Dollar Store Headquarters Phone Number and Contacts.

0.555556
Corporate Address
1800 Family Dollar Pkwy
West Memphis, AR
72301-2974
County
Crittenden
Company Contact
Allen Wright
Position
VP
Phone Number
(870) 732-3264
Fax Number
(870) 732-3127
Yearly Revenue
$121,500,000
Employee Count
750
Sic Directory Code
5311

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

Please add your review or complaint below.

REVIEWS – Rate This Company with 1 to 5 Stars.

How do you rate your experience with this company?
[Total: 4 Average: 2]

20 thoughts to “Family Dollar Store Headquarters”

  1. On 15 June 2018 time 1720.hrs I visited /went Store #09199 to Shop But SURPRISED because their was No shopping Carts in the store for me to shop. I informed the store Manager MR.Vance he was Rude and disrespectful to about the situation I departed the store. On 17 Junew 2018 1137 hrs I visited the store again to pick up last minute Father’s day things
    Again the Store had No shopping Carts. THIS A POOR EXCUSE FOR a BUSINESS. I’VE BEEN VISITING THE STORES FOR OVER 20 years.The problem is Your management Mr.Vance meaning PISS Poor. Please Fix this problem ASAP.Thank you for your time.

  2. Well i have a complaint about the family Dollar store next to foodcity in nogales Arizona I have applied serval times but the hiring manager is best friend with a person i just don’t get along with and she calls and tells Maro don’t give this person a job and she doesn’t give me one and she said that I went to the store on June 6 and yelled at her and desrespect her and that is a lie before the eyes of God she is lying and I think that is very unprofessional of her

  3. You need to do something about the Family Dollar store in Trinidad, Colorado. It is a mess. Boxes all over the floor and merchandise hardly ever put on shelves. The shelves are always empty also. The store in Walsenburg, Colorado is in much better condition. I will shop there from now on. I wrote you a few weeks ago and never heard back from you.

  4. The family Dollar on west 117th Cleveland Ohio 44111 im thinking about getting a lawyer because I had a book bag on almost got me shot by the manager he said he was going to shoot me and all I ask for was a bag so I can put my personal items in it he would not give me one so i went and stated shopping and I know is all hell broke loose the cashier ran for behind the counter and she was about to attack me and then he came and said get out he’s store before he put me out I had no idea family Dollar imployees was aloud to put there hands on the customers and because he told him that I wish would he said he will us his fire arm or have somebody up to the store in 10 minutes to kick my xxx and all of these over my book bag I am not theve I came to the store on my bike my baby needed diapers i needed soap power and a few more items and by the way my baby went with out diapers I had to wait till the next day to have never been so scared in a store need different employees that has training

  5. Its a problem for me that the company is not open all days in calender year. I know that everyone are entitled to their holidays, but you could atleast have a skeleton customer service phone number that is open on weekends and at all public holidays.

  6. I have a problem with my debit card I went in the one store spent $12 and I look at my car again there’s a bill on there for $30 I have no idea where it came from so I’m calling you in regards to the $30 that’s being charged on my car can you help me with that

  7. On Jan. 30th I was in Family Dollar shopping and I have never been treated like I was dirt. Walked up on,accused over and over of stealing after I spent $182.00 in this store. It was rude unprofessional and just animal like. Anna the manager and Kate need to be ashamed of themselves. The only person who had any sense was Karen with the Red hair. I’m offended I was totally disrespected and want my Moscato wine that I didn’t break back or refunded. To treat someone as I was treated in that store is pitiful in 2021. A gift card or something would make me feel a little better. Because in all actuality bKatie us a fat slob that needs some diversity training she has no clue!!! I will continue to call and send until this corrected .
    Thank you for your time…
    Sincerely,
    Marvin Johnson

  8. My name is marily Franco and I have a complaint to make me and my daughter who is 9 years old were kicked out of family dollar for being falsely accused of stealing I feel that we were discriminated for the fact that we got kicked out for no reason at all. I would like to see proof that it was us and I’m very upset we were humiliated in front of the customers please contact me as soon as possible thankyou

  9. Stop your young employees from stealing money off your customers cards this a disgrace to u and can cause u too lose what u have work to bulled plz. do not allow this to continues to go on. Thank you, plz. Listen.

  10. As a victim of a discrimination act that took place at store #11760 in S.I. N.Y. I’m still waiting for response from CEO Michael Witnyski and legal counsel Sara Berg Rafal. They refuse to provide me with the law/statute that justified their discrimination act done by store manager “Jerimiah”. As I’ve stated before I will not cease until I get remedy for the unlawful behavior and act of Family Dollar.

  11. I’m a very dissatisfied customer. Seem as if all on the family dollar stores in my area is very nasty the staff does not want to work an they have very bad attitudes

  12. Manager Gerald was sitting at the employment computer where you fill out an application. While getting ready to checkout standing by the soap I overheard him talking to his employees regarding who he like to hire. 1 female employee states they like to hire mexicans cause they work hard which was her ethnic. 1 young non-Hispanic employee states he hates everybody. The manager states not to stereotype but African Americans are the most laziest people ever. Notice since I’ve been in and out of the place have not see not 1 African American hire at his family dollar. I ask him what was his name and politely completely my transactions and walked out. Camera doesn’t lie. I’m very disturb and bothered by what he commented out loud. Think he needs to be dealt with accordingly.

  13. store #10442 0331 SE LENNARD ROAD PORT ST LUCIE FL 34952. Manager Gerald was sitting at the employment computer where you fill out an application. While getting ready to checkout standing by the soap I overheard him talking to his employees regarding who he like to hire. 1 female employee states they like to hire mexicans cause they work hard which was her ethnic. 1 young non-Hispanic employee states he hates everybody. The manager states not to stereotype but African Americans are the most laziest people ever. Notice since I’ve been in and out of the place have not see not 1 African American hire at his family dollar. I ask him what was his name and politely completely my transactions and walked out. Camera doesn’t lie. I’m very disturb and bothered by what he commented out loud. Think he needs to be dealt with accordingly.

  14. Here is the problem I would like to talk to a director and safety if possible..would like the opportunity to discuss a good investment for your company the would put more people in your store.. please call me..928243xxx.
    Look forward to speaking to you on this matter..At this time we all are going through..it is needed…

  15. I was a former employee of Family Dollar/Dollar Tree in Childersburg, AL. 35044
    I was let go because of my health problems, I gave them a doctor’s note, the temperature in the store reach 98° and they still failed to do anything about it. My check on 6/18/21 was supposed to be $52.59 and I received a little over $22.
    The manager Callie fails to communicate with me.

  16. CAUTION: This email originated from outside of the organization. Do not click on links or open attachments unless you were expecting them.

    I was at one of your stores in Aurora CO on 7/3/21 and the way I was treated by your store manager was totally uncalled for.

    I went into this store to purchase 5 of the large lock Lid Totes (grey) and could not find them, so I asked a young lady that was stocking. She guided me to them and I asked her the price and I was told $11.00 for the large nd $6.00 for the small.

    I had her to pull me 5 of the large a6 of the small because I’m handicapped, which she did and took them to the front for me. When I finished shopping and went to the front to get rung up the price was $14.00 so I tried to let the cashier know the price I was quote by the other employee.

    That’s when this man walked up and told me they were $14.00 and he didn’t care what the other employee said and if I didn’t like it I could leave his store.

    He was very rude and flamboyant and still had not identified himself. So when I asked for the manager both cashiers started hollering and saying that this person was the manager.

    He did not have on a name badge and th way that him and the othe cashiers were talking and acting when I first walked in the store I would have never guessed he was a manager.

    I was on my cell phone with my Pastor who asked me not to say anything else to this person who wrote his name down as Torrence Pierce and told me I could call corporate or his manager Gonzo Zapata that nothing was going to happen to him and he would bet me that I would not get the Totes @ the $11.00 I was told they were and that is the price on th tote and on the sticker in front of the totes

    I have never been treated like that in all my almost 70 years of age. I spoke with your District Manager and asked him to look at the tape and this person had the most uncaring attitude and never apologized for his manager so I see why his employees act the way they do.

    Store # 09159 465 Havana Street Aurora Colorado I will never shop there again and I’m looking into social media because someone was video taping the whole incident.

    Sincerely A Very Upset Customer
    Ms. MasonLott

  17. Well i went to family dollar at 2261 Edgewood ave Jacksonville , Florida 32209. 5 mins before 9 pm to buy a couple of items from the store there were three Female regular workers in. The store there was a sign on the door that told me the store closes at 10 pm and online said the store closes at 10 pm there was no manager in the building i no that because i am regular customer at that particular store the workers told me the store was close at 9 pm even though. I got to the store 5 mins before 9 pm the store Sign said it closes a 10 pm they literally put me out the store and was rude about it i even reminded them that they close at 10 pm they told me they didn’t care and threatened me by violence so since they threatened me we engaged in a verbal altercation which lead the three female employees following me outside and then one of the three female employees threatened to pepper spray me i told them at that point i have a legal knife that i would be force to use if they wanted to resort to violence my first amendment right is to stand my ground at this point one employee decided she was going to pepper spray me. Then decided she would engage me by approaching me And at this point all three of the female employees decides they would approach me. At the same time and try to engaged in a physical altercation at this point i had my legal knife out warning them that if they walked any closer i would have every right to use my rights to the first amendment law to stand my ground as my husband approach the scene as well as three more customers who were trying to shop. But stop because of the scene that they just so happened to walk onto. Just to hear they couldn’t come in the store even though it was not 10 pm yet and told they were not getting in to shop either as well. The three. Female employees nor i were no longer inside the store at this point which they put me out of before 9pm saying they were close which no sign or online indicated that they close before 9 pm they was were using profanity and threatening me and my husband, my husband politely told them he has a license to carry and has a conceal permit to carry if they didn’t stop trying to get physical with me we would call the police. and since they. Said they didn’t care about the police being called and still wanted to engaged in fighting and pepper spraying me i would be force to use my legal knife to protect myself and he would have no choice but to open fire for trying to physical hurt us in the end the other customers that observed the scene new the three. Female employees really wanted to get physical and violent and they were the only employees in the store and standing out side saying the store close before 9 pm told me and my husband we are baned from that store which is fine because if that’s the kind of people you hired unprofessional and rude with lack of customer service skills we will take our business elsewhere myself and my husband and the other customers who witness the whole ordeal i will be also filing a complaint with the labor board and the better business bureau

  18. I was at the Family Dollar on 8th Mile and VanDyke I went to the car I asked my daughter what kind of milk I didn’t know if she wanted or or 2% while my wife was inside stopping I tried to return in the store and they said since I went out of the store I cannot come back in I think it was something may be prejudiced because I am a white man I have no idea why but I stopped at this Family Dollar on a daily basis I love Family Dollar but I will never go to this store again

  19. hello i just visited your Bellingham ,Ma store and was quite upset to find Mary the only one working in store alone doing everything and said she had worked 98hrs that wk and had only one other person working 40 hr have helps a wk and not enough workers to man store because they didn’t have help. Something needs to be done and isn’t it the district managers job to supply relief somehow or corporate to do something about this situation . Please do something about this this just isn’t right also, the store was clean and well stocked in no way is this a complaint about a Mary your employee store #12658 Bellingham ,Ma , please fix this . thank you and have a great day.’

Leave a Reply

Your email address will not be published.