Walgreens Pharmacy Headquarters

Walgreens Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Walgreens Headquarters.

Write a review or read complaints from other customers.

The Walgreen Company specializes in filling prescriptions, health products, and photo services. The company operated 8,175 stores in the U.S. Walgreens was founded in Chicago, Illinois, in 1901.

In 2014 Walgreens bought Alliance Boots and the companies has been merged under one holding company, the Walgreens Boots Alliance Inc. Walgreens is a subsidiary of the new company.

Walgreens Headquarters Phone Number and Contacts.

Company Website
Corporate Address
200 Wilmot Road
Deerfield, IL
Phone Number
(847) 914-2500
Fax Number
(847) 914-2804
Twitter IDs
@Walgreens, @WAGSocialCare


What is Walgreens’ Corporate Office Phone Number?

Walgreens’ Headquarters phone number is: 1-847-914-2500.


What is Walgreens’ Customer Service Phone Number?

Walgreens’ Customer Support phone number is: 1–800–WALGREENS (1–800–925–4733) or 1-877-250-5823 (24/7).

Walgreens Membership phone number is: 1-855-225-0400.

Walgreens Hearing Impaired (TTY) phone number is: 1-877-924-7889

Walgreens Home Delivery Pharmacy (Toll Free) phone number is: 1-800-797-3345

Walgreens Online Pharmacy AUto-Refills Toll Free phone number is: 1-877-250-5823

Walgreens phone number for the Hearing Impaired (TTY) is: 1-877-924-7889

Walgreens Patient Support Center phone number is: 1-855-WALGREENS (855-925-4733).

Walgreens Healthcare Clinic Management Offices phone number is: 1-847-607-3045

Boots Pharmacy (UK) customer service phone number is: 0345 070 8090

Boots.com (UK) customer service phone number is: 0345 609 0055

Boots Opticians (UK) customer service phone number is: 0345 125 3752


What is Walgreens’ Headquarters Address?

Walgreens’ Corporate Office Mail Address is:

  • ATTN: Consumer Relations
  • Walgreen Co.
  • 200 Wilmot Rd.
  • MS #2002
  • Deerfield, IL 60015
  • USA

Walgreens plan to move 1,800 employees to the old post office att 433 W. Van Buren Street in Chicago.
Walgreens will retain its corporate headquarters in Deerfield, Illinois, however.

How do I Contact Walgreens Customer Support?

Call the numbers listed above or contact Walgreens via:

Walgreens Pharmacy Live Chat customer support: Live Chat

Walgreens’ Customer Service Email Address is: [email protected]

For Patient Support Center, email: [email protected]

Alternatively, use the Email Form to ask a question.

You must select “Store Service”, “Website Service”, “Product Quality”, “Online Pharmacy”, “Store Pharmacy”, “Heath Care Clinic”, or one of the other options to continue to the email form.

Walgreens’ Contact Us page can be found here.


Contact Walgreens on Social Media:

Walgreens on Twitter: @Walgreens and @WAGSocialCare.

Walgreens on Facebook: www.facebook.com/walgreens

Walgreens Headquarters Executive Team.

Walgreens’ management team consists of:

Stefano Pessina
Executive Vice Chairman and Chief Executive Officer of Walgreens Boots Alliance, Inc.

James A. Skinner
Executive Chairman of Walgreens Boots Alliance, Inc.

Ornella Barra
Co-Chief Operating Officer for Walgreens Boots Alliance, Inc.

Alex Gourlay
Co-Chief Operating Officer for Walgreens Boots Alliance, Inc.

James Kehoe
Executive Vice President and Global Chief Financial Officer of Walgreens Boots Alliance, Inc.

Ken Murphy
Executive Vice President of Walgreens Boots Alliance and Chief Commercial Officer and President of Global Brands

Marco Pagni
Executive Vice President, Global Chief Administrative Officer and General Counsel of Walgreens Boots Alliance, Inc.

Kimberly R. Scardino
Senior Vice President, Global Controller and Chief Accounting Officer of Walgreens Boots Alliance, Inc.

Kathleen Wilson-Thompson
Executive Vice President and Global Chief Human Resources Officer of Walgreens Boots Alliance, Inc.

Board of Directors at the Walgreens Boots Alliance, Inc.

James A. Skinner
Executive Chairman, Walgreens Boots Alliance, Inc.

Stefano Pessina
Executive Vice Chairman and Chief Executive Officer, Walgreens Boots Alliance, Inc.

José (Joe) E. Almeida
Chairman of the Board and CEO, Baxter International Inc.

Janice M. Babiak
Former Managing Partner, Ernst & Young LLP

David J. Brailer, MD
Chairman, Health Evolution Partners

William C. Foote
Former Chairman and CEO, USG Corporation

Ginger L. Graham
Former President and Chief Executive Officer, Amylin Pharmaceuticals

John A. Lederer
Senior Advisor, Sycamore Partners

Dominic Murphy
Founder & CEO, 8c Capital LLP

Leonard D. Schaeffer
Judge Robert Maclay Widney Chair and Professor, University of Southern California

Nancy M. Schlichting
Former Chief Executive Officer, Henry Ford Health System

Other Walgreens Executives.

Richard Ashworth
President of Operations

Joe Hartsig
Senior Vice President, Chief Merchandising Officer

Adam Holyk
Senior Vice President, Chief Marketing Officer

Elena Kraus
Senior Vice President, General Counsel

Stephen Lehane
Senior Vice President, Business Transformation

Alan Nielsen
Senior Vice President, Property and Store Planning

Reuben Slone
Senior Vice President, Supply Chain

Steve Turner
Senior Vice President, Chief Information Officer

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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62 Customer Complaints for Walgreens Pharmacy Headquarters.
Ask a question, share a comment, review or complaint for Walgreens Pharmacy Headquarters, here.

  1. Pharmacy keeps saying my refill will be ready Thurs. 4 Thurs. have passed, no Rx I understand having trouble getting opioid these days, but now they say they won’t be getting them at all. This is a blatant Lie!! I’ve never been rude, unkind, or causing a scene. I can’t say the same for them! When I called this past Sat., the tech was rude, short with me, & generally seemed like she was pissed off at my questions. Any help with this situation would be appreciated.

  2. I was employed at Walgreens in queens ny as a pharmacy technician and due to the corona virus i left because one of the pharmacy tech died from Corona virus infection…also one of the managers was hospitalised the same time..hence my fear of the corona virus….now i am applying for reemployment without success…although i see many vacancies for pharmancy tech ar walgreens in queens ny…So i am thinking that walgreens will not employ me again because i left for fear on getting infected…at tnat time i left NY was having a death rate of over 800 daily…i like working for walgreens and hope to be part of this great medical care org

  3. Both walgreens in Bastrop,Texas provide my nephew and i the Moderna Vaccine on January 6th. They did not and still will not guarentee a second appointment on February 6th. I am going to file a complaint and possible be on on KVUE News! Walgreens is only Company not signing people up for 2 nd dose. They have also have NOT Given information to Bastrop Rx pharmacist. Please call me at 512 762xxxx for imformation and directions where to sign up! Sharon Agee 512-762xxxx thank you

  4. Walgreens pharmacy’s policy is breaking the law in the state of Alabama. I have been a licensed veterinarian in AL for 32 years. On January 20, 2021, I wrote a prescription for a client’s dog. On January 21, 2021, I received a call from a local Walgreens pharmacist who refused to fill the prescription because I wasn’t “in the system” and didn’t have a DEA number or an NPI number. The prescription wasn’t for a controlled substance. Veterinarians don’t have NPI numbers because we aren’t M.D.‘s and don’t deal with insurance. I’ve had this problem several times before, as have some of my colleagues. My client got tired of waiting while the pharmacist argued with me, and left the pharmacy without getting the prescription filled. Licensed veterinarians are legally allowed to write prescriptions for their animal patients. Refusing to fill a prescription written by a licensed veterinarian on their legal prescription pad for a non-controlled substance is against the law. Quite frankly, I’m tired of dealing with this issue, and have contacted the Alabama Board of Veterinary Medical Examiners as well as the Alabama Pharmacy Board about this illegal policy. I recommend that Walgreens change its policy toward veterinarians before a lawsuit is filed.

    1. I am not an MD, nor an DVM, but a customer, a part of the largest dollar figure attached to any Current Asset on their Balance Sheet. I’ve been experiencing difficulty with my local Walgreens 1050 Redwood St Vallejo CA 94590 as regards to product inventory–milk, dairy, OJ, other food products in the cooler area; same with canned foods veg/chili etc; and cereal where 90%+ are the sugar coated sold for children. Yes, I could go to a grocery store but the convenience Walgreens offers–but doesn’t hold up–to purchase those kinds of items while picking up meds or when out and about and ya think, ‘hey, I’ll make quick stop at WGs for a cple things. Last year my Part D paid out close to $12k and my meds aren’t hugely expensive so it’s a lower fig than many.

      So, I’ve decided to move my stuff around the corner to CVS after 19 yrs w WGs. Not sure if you, or any other readers have that option but if ya do, really consider the move. Good luck and stay safe for you, ur family, friends and colleagues at work.


  5. The pharmacist in one of the Louisville stores was not wearing a mask when I was in there a couple of days ago. It’s not like he was doing the lame thing where someone has their nose sticking out, or wearing it down on the chin or whatever. I saw no evidence that this guy even OWNED a mask. He was going about what he was doing, talking to customers unapologetically, as if it were the usual, acceptable, business-as-usual thing. Maybe he’d already gotten vaccinated, but if so, there was no way for anyone to know that.

    It was repugnant.

    I didn’t say anything because I have to admit there was a pretty good chance I would have ended up shouting at him, and no one would have wanted that, least of all me. But there it is. And, by the way, you might want to issue a memo reminding all your employees to keep their masks up over their noses. It looks as if they have a way of forgetting to do that.

  6. Unable to reach by phone or internet the Walgreens @ 866 Third Ave. in 10021, NYC to cancel a Covid-19 vaccination appointment scheduled for TODAY, February 9 @ 2:15pm for me. Please confirm receipt of this request and/or the appointment Confirmation Number. Thank you.

  7. I am more than shocked by price increase of $5.19 per pack of cigarettes all of a sudden. Store in Powder Spgs, GA went up from $6.30 to $ 11.49 on this past Sunday I was told. They would not let my husband return them as he did not get a receipt in the store, was emailed. I called 15 minutes after he had been there with thinking there was a mistake but was told Corporate had sent them notice to increase. I’ve heard nothing about this increase and my husband (Jeff Banks) and I have been a contant and faithful customer of Walgreens. This puzzles me as to why Walgreens did this and then without us knowing, they would not credit us back. I am truly disapponted and upset with Walgreens so please let me know the reasoning behind such a tremendous increase. Almost double the cost is a bit much at one time.

  8. I received a Covid-19 Pfizer vaccine at Walgreens in Lee MA 0n 2/4/2021after scheduling online. My second booster show was scheduled for 3/5/2021 in Canaan CT. That has been cancelled due to a ban by the state. I have repeatedly tried to reschedule with no luck. I was told by our county health department that I should not have been scheduled in tow different locations for the shots and I was given no other recourse in the web site. I was on hold for 1 1/2 hours with customer service and finally spoke with a scheduler who said no vaccine was available in my area within the dates that I need to get the second dose. I do not know why it is limited to 25 miles- I would drive further. I need a second Covid-19 Pfizer vaccine.

  9. Walgreens should be ashamed of themselves for not allowing my 83-year-old parents to call to schedule COVID-19 vaccs. THEY DO NOT HAVE ACCESS TO EMAIL!!!

    Walgreens is making a conscious choice to not take appointments via phone for seniors. I’ll never set foot in a Walgreens again. Shame on you.

  10. There are people at your Brownsville Road, Powder Springs, Georgia location stealing customer rewards. My mother’s rewards have been diverted to an email address that does not belong to her. The clerk turned to the pharmacist and said something in her native tongue after realizing I am aware of what is going on.

  11. I have had trouble getting a transferred prescription filled a 2 different locations. Both orders were requested on line, received an email with a pick up time, but neither was ready when I went to pickup. I called your customer relations and have currently been on hold for 36 minutes. I give up.

  12. We live in New York State. Although your site says that vaccines will be administered according to state guidelines, your NY pharmacies are not doing that. My daughter, 36, qualifies under the comorbidity eligibility as she is developmentally delayed and cannot walk or speak but your site will not allow us to make an appointment for her. Although we could take her to a mass vaccination site, that would be very frightening for her. I was vaccinated at your Ballston Lake store last week and it was WONDERFUL. This would be the perfect setting for her to be vaccinated. Her insurance is medicare as she is a dependent of ours and lives with us. Can you please please tell me when she will be able to be vaccinated at your pharmacy? Thank you so much for your assistance and response.

  13. I am a physician trying to set up a vaccine appointment for a patient. Please note that the Walgreens online tool to set up appointments for a covid vaccine does not allow patients to set up first appointments in NY under ANY circumstances, even when appointments are available. This is because the site requires that first and second appointments must be set up at the same time but the appointments do not extend the requisite 3 or 4 weeks.
    I would really appreciate help setting up an appointment for an 80-year-old patient who lost her husband to covid two months ago. I would appreciate a call regarding this issue and may be reached at 516-381-xxxx.
    Sara L Mendelsohn MD MPH

  14. Please have the Walgreens Store at 1633 W 95th St Chicago, IL fax number keeps calling my home phone. I called the store and they said they would take care of it and since have received 5 more calls

  15. My complaint is about the Walgreens Phoenix Arizona 7th Street and baseline. I’ve been taxed and emailed stating my prescriptions are ready I went down there tonight and they’re telling me that my scripts are not ready until tomorrow why was I text or emailed or even on my Walgreens page stating that I have two strips ready to pick up when they won’t give them to meif they are not going to be ready don’t send me a message telling me to come and pick them up to waste of my time I will find me another pharmacy to go to I also had to wait in line for a while before I got any help I had to go inside the store and talk to the pharmacist I don’t like my time being wasted you don’t like yours be a wasted don’t waste mine my phone number 602-904-xxxx my name is Albert Roberts I expect somebody to call me ASAP my time was wasted due to inadequate help 02/23/2021 745 pm

  16. I have just been spoken to very rudely about a very difficult situation i am in with a prescription. I am unable to reach a doctor at this late time of night and the pharmacists refuses to fill the script. He had hours to let me know this. If he wanted to dig in and refuse my care then let me know so i could have the doctor call him. Although i say a doctor would not order you something you should not have….and a pharmacist is NOT my doctor. Because of his ‘feelings
    I will suffer all night long. I have been without post op drugs now for 24 hrs. I resent doing his job by calling the doctor. He should call if he wants to chat. And he should do it quickly, i am waiting for treatment not his moral judgement!!!!! I left one of your Walgreens because of the pharmacy workers attitudes and this time i will leave for good and make sure everyone i know knows why!!!!!!! I am sure i will never hear from you and i am sorry you run your business this way. There is a compromise for everything!

  17. i have done business with the pharmacy at store #11348 for at least 8 years. I have never had a problem until recently. For about 6 or so months every time i go to refill my 2 inhalers (symbicort and combivent), there has ben a problem with one or the other not in stock. until now. There is a new person answering the phone in the pharmacy that i have gotten for the last 3 months that has told me wrong, wrong information about my insurance and /or inhalers. The last 2 months he said they weren’t available and they would have to be ordered. This month he told me they were both out of stock until some time Monday 3/1. When i told him that was unacceptable he told me he guessed that i should find another pharmacy. I hung up because i was and am so frustrated I didn’t what to yell! So I called this morning and was told that they had the symbicort filled and was ready for pick up. The combivent could possibly be on the incoming truck and she would call me if it was. She called me about 1:45 and there was no combivent but she would call the other Walgreens on Watson and would call me back in 1/2 hr to let me know. I waited 1 1/2 hrs and called her back and was told she was gone for the day and they knew nothing about what i was calling. So i went to pick up my other meds thru the drive thru and i asked again about the combivent and was told the other store had none in stock. How hard is it to stock these inhalers when people get them every month? This has happened so many times lately, I’m about to give up on Walgreens. I don’t know who this new person is that keeps giving me the wrong info but someone should retrain him and set things straight!

  18. I got my first vaccine at Walgreens in bklyn it says all over the interent maderna they give but they gave me phyizer they made my second appointment in 4 weeks my dr said not 4 weeks 3 weeks I want a new appointment

  19. My. Name is Kathleen. Davis and. I. Have been. Very discriminated. At. The age of 68. Years. Of age. At Walgreens. Store. At 2001 n Milwaukee. In. Chicago. Please have. Some. One call me
    So i can futher. Explain. 312316 xxxx. Ive filed a complaint. But. No one ever
    Gotten back. I need. To speak. With. The ceo. Whom. Will. Take my complaint seriously.if not iam seeking leagle attys for . harrassement. And pain and suffering . defamation.and disrespect.please. have .the tex o. Director.thank you i hope. My request. Will. Be honored.by march 02. 21

  20. You want me to pay 5.00 for your help? I am worried about that considering your track record with me so far

  21. I have been unable to contact anyone in your company thru phone, chat, complaint dept. I am a cancer patient if your plan is to wait me out until I die I can see that it seems a good bet to me. I have a friend who sells thru Facebook marketplace . This person does 7 figures a year that is a lot of customers. They have agreed to attach a short review of Walgreens to each sale. Being a Senior citizen I feel I am being treated unfairly by your company. I have asked for your help in understanding the process on several occasions only to be ignored and treated like a number rather than a person at this point I’m not sure what I even want from you. Rest assured I will spend my remaining time enlightening anyone who will listen thru whatever venue I can use to educate people about the stone wall that is Walgreens idea of communication.

  22. I called Walgreens consumer affairs 4 times and got nowhere about the wrong date for the vaccine if this is not resolved I will write to the better business bureau

  23. Not a complaint but rather to commend one of your employees for being the best advocate of Walgreens and Customer Service in your network. I would like to highly compliment Peggy Blue who works in the pharmacy at the Walgreens located in Palm Springs, California on Vista Chino Road and Sunrise Way. Peggy is the most pleasant, upbeat, caring, and wonderful employee I have ever met at a Walgreens anywhere. I might even say she is one of the nicest and most caring employees I have met at any company or store I have visited. She knows your name, she engages, she asks how she can help, and she genuinely just seems to care. You are a person to her and not just a number in the computer system. I cannot commend Peggy Blue highly enough. Thank you.

  24. Ive been waiting since the 21st of February for meds. Store on Wade Hampton in Taylors SC keep tellinf me theyve ordered it more than twice and i still haven’t received ir can someone please help me

  25. After years of picking up packages that were delivered to the local Walgreens 10147 in Quincy, Florida, I was rudely told by employee Sandra not to have anymore packages from UPS delivered to that store….they only receive FedEx packages. I never thought thar over the many years that I’ve been a loyal customer to Walgreens that I would be so rudely spoken to that l would find myself writing a complaint about the service. I honestly don’t know what more I should say. HELP!!!

  26. I have a very serious problem that needs to be taken care of ASAP. I have been lied to time and time again, and I am getting really close to being forced to take legal action. Would someone please contact me.
    Thank you for your time,

  27. I was at Walgreens store 1508 and they hired this ignorant black woman who I believe is racist when i asked for a reciete she said i don’t have time for this and she left and went away and left me standing there and never came back.

  28. i have been trying to reach someone about the screw up on my dads covid vaccine…he recieved his first shot on 3/1/21 and is scheduled for his 2nd shot on 3/31 at a different location only to find out that it is moderna not pfizer that he got the first time…..please help me straighten this out…you cannot get through to anyone i keep getting disconnected on every line…he is 95 years old and this is absolutely ridiculous that it allowed you to schedule 2 appointments at different locations with different vaccines

  29. I have been trying to call the pharmacy at 302 canton road, 44312 for over 40 minutes. I held for over 20 minutes — 5 minutes of which no one was ahead of me. then I called to talk to SOMEONE at the store — also no answer. HOW DO YOU DO BUSINESS THIS WAY???????

  30. HELP!! I have ticket #14069896 I have been waiting for 72 hours for a call back, I was told this was escalated- I canned again and was on hold for 1.5 hours and told this was NOT escalated … I need help !

    My husband made an appointment on line for his Covid-19 vaccine he received both appointment 1 & 2 at different location conf# GC67CSYKC8GZC3- he had his vaccine in Round Lake Pfizer on 3/1, I called location 2 in Mundelein where he is scheduled for 3/31 and was told they do not use the Pfizer so he shouldn’t get it there– I asked what should we do — I was told we need to figure it out…. NO ONE will help us! your system made these appointments my husband Daniel Patrick has MS and I do not want him to waste this vaccine and start over with the other one….. what do we do?? I called and was told someone would figure this out and call me back in 24 hours — that was on 3/1 today is 3/4 ???

    Please help us – Annie 847-630-xxxx

    1. Thank you for allowing me to see your comment. I will also be contacting the NC State Pharmacy Board about the attitude of the vaccine giver in Franklin, NC store. His name is Stephan Canady and he complained to my friend about the vaccine being a political lie to the American people and intending to benefit $ to pharm companies and etc.

  31. Oregon – 2nd Pfizer Shot
    Walgreens has not confirmed a send shot appointment for my wife post receipt of the first shot.
    Attempts to resolve via computer or 1-800# have not been successful.
    As the time clock is ticking on the efficacy of a second shot, your prompt resolution is needed. Please advise?

  32. The store at 6649 Morrison Blvd charlotte nc 28211 has an incompetent manager named Josh. He ridicules employees for practicing safe habits like mask wearing. He is abusive to employees especially reliable ones, ridiculing the fact that they show up on time and work hard. He needs to be fired immediately.

  33. Why is Walgreens limiting the covid vaccine shot to people 75 and over outside the City of Philadelpia? It is only Philadelphia that has the 75+ restriction. Here in Media, PA (and other areas) it is 65 and up. People in that age bracket are waiting and you have turned your back on them. Adhere to the rules and not make up your own. Peoples health depends on it.

  34. Walgreens is NOT scheduling people who received the Pfizer covid vaccine first dose 21 for their second dose. They also have made mistakes and scheduled people who received Pfizer for the first dose schedule at a pharmacy administrating Moderna for a second dose. The pharmacists AREN’T being reassuring that they will insure that the customer gets the correct second Covid vaccine. The new CEO has her work cut out for her!!! The worst customer service ever with major errors!!!

  35. The customer service at the 10453 Walgreens pharmacy have been extremely disappointing. I have never been inconvenienced to this extent.
    For one week I have tried to obtain refills for my asthmatic children. I went in to request what I knew had active refills and was told that I didn’t have any refills available. I then informed the tech that I did and asked if she could confirm. I was told to contact my provider. As a nurse who works in a clinic setting and having experience with pharmacies, I knew that there was more that could be done. Without argument, I left and contacted my provided as advised. My provider called the pharmacy on 3 way and confirmed that there were refills available. We were told the prescriptions would be available at 5pm that day. I then went back to the pharmacy and told to come back the next day because the orders weren’t submitted. After dropping my kids off, I went to pick up my order and was only given 1 of 4 prescriptions. The tech could not here nor understand me and then told me that I the other orders weren’t submitted and to come back in 20 minutes. I came back after picking my kids up from school to ooh he told that my daughters advair was not available and left it at that. There was no solution offered, I had to ask if they could order it and when it would be available or if they could transfer to another pharmacy. Once she check with a peer, she informed me that it would be ready later that day. Now, for the available prescriptions, I had to make split transactions because the prescriptions belonged to two different people. One transaction was completed for $6.00. The other transaction was declined, I double checked my account and politely asked her to swipe again. I also know that the chip can act funny and after 3 attempts, we’re able to swipe. Normally when this happens, the cashier would try and help out. But with this pharmacy, I have to provide all solutions because there is never any effort coming from the tech. After all failed attempts, I offered a new card and was still being declined. At this point, I’m a little frustrated. I have several obligations and constantly waiting in a pharmacy line isn’t necessarily something I can do regularly. I went inside because i received a text and a call from my bank asking to confirm if I want to make a $321.94 sent purchase at Walgreens. The tech admitted that there was a mistake made and she doesn’t know why it did that. She went and spoke with the other tech then went down to speak with someone else. When she returned, she told me that tricare( my insurance) was down. I asked if they went down after my 1st purchase. I was asked if I had another insurance and asked if I really needed my prescription today. It’s asthma medication for my children. Of course I need it. She doesn’t know when it will be back up and encouraged me to call back later. I bet my daughter advantage hasn’t been requested and I’ll ask my husband to try again on his way home. Hopefully the order was submitted correctly or that tricare isn’t down or the orders were even submitted. I’m not a complainer and don’t typically take time out to make a complaint because mistakes happen. However, the attitude and the lack of effort, accountability and competence that this pharmacy demonstrated had truly upset me. There was no sense of urgency in my situation. I have to find a more affordable and convenient options for my prescription. I’d like to also add that this isn’t the 1st time I’ve dealt with this at this pharmacy. It’s by far the worst and I’m just fed up.

  36. Serious complaint about your employee in Franklin, NC store who is giving vaccines. His name is Stephan Canady. He gave my friend the 1st dose vaccine and complained to her about the politics of even giving vaccines [to make $ for the pharmacies] and he does not believe that the pandemic is real but politically engineered. He also complained that he was told to give 60 shots in one day. Our local Health Dept. is doing a much better operation here and the people are great and appreciated!

  37. I want to compliment a pharmacist from 4000 27th Street, Kennewick, WA. The pharmacist is Madison, a young woman with blond hair. For the past 2 days I was trying to get my medication refilled; I had to call my insurance company first and get approval for full coverage, then I called my Doctors office to make sure they received the paperwork and that they faxed it over to my Walgreens. I then called the Walgreens through out the day’s (Tuesday & Wednesday) to check and see if the medication was going through. I spoke to Megan on several occasions telling her how important it was to get this medication filled. As time progressed I was beginning to feel very nervous that I wasn’t going to get more of this Much needed medication. Finally, yesterday my husband went to our Walgreens and spoke to a young woman; Megan and asked her if he could buy just 4 pills and she told my husband to wait a few minutes while she tried to help. Within a relatively small amount of time she was successful!!! She refilled the prescription in full with our insurance coverage. When my husband came home with the full bottle, I literally broke down and cried! The pain I experience w/o these pills is absolutely horrific and debilitating. I’ve tried so many things and nothing works as well as the medication, once the spasms are over, which generally last up to an hour, I fall asleep for several hours. Megan, in my opinion, went beyond the call of duty! She literally saved me and I want her to get world wide attention for her amazing genuine customer care!!! On a personal note: the USA is a sad place right now, we are so divided, so many people have lost so much and to find someone who does all they can to help has become such a rare experience. Megan is an angel, she has given me faith in humans again. I will never forget what she has done for me, pure concern for another human!

  38. Good morning,
    For 3 weeks now every time I try to schedule a covid vaccine I get the same error message…
    Site cannot be reached how is anntone supposed to get vaccinated WHEN YOUR SITE NEVER WORKS?????

  39. HELP needed asap! My husband and I need the second Covid shot from a local Walgreens before March 28, 2012. Can someone please get in touch with me asap! Thank you.

  40. I apologize for bothering you but I have a real problem. I have stage 4 liver and colon cancer , I get all my medicine from Walgreens, yet they know in advance when my pain medicine is so yet each time I run into a problem of having to wait a extra week or two before the order was never sent in , or they don’t have enough I been through this for almost 4 years . I don’t understand it when they know when my dr appointment is and should have my medicine ready!!!

  41. Does Any Walgreens Pharmacy Bubble Wrap & Deliver To Phoenix Of Milton a
    Assistant Living In Alpharetta Georgia??

  42. Little Soccer girl ad implies little girls are stupid. Hope she is making a bundle on your incentive ad agency.

  43. How can our two grocery stores schedule a vaccination clinic for our associates. We are located in MD which makes our associates eligible. It is our understanding that you recently held such clinics at a local Aldi’s store

  44. Why are we not getting more help in the pharmacy while we are doing covid shots. We are still doing lots of scripts. We was told they are cutting our hours even more.20 covid shots ,350 scripts with just 1 pharmacist and 2 technicians. Please help us.

  45. I tried to call and talk to the manager at your Chico store and and the manager. The store manager was. Not there and the pharmacy manager was even more rude than the staff that waited on me. I was told it was my fault that they treated me the way they did and was basically called a liar by the pharmacy manager. She didn’t use the word liar. But I felt that is the way she thought about me. And it sounded like that. I would appreciate it if you would notify both the store manager and the pharmacy supervisor and let them know that I don’t appreciate being called a liar or having a clerk acting like they are the store manager. So I don’t get my complaints heard. Thanks

  46. I want to praise David at your 2850 Rt 112, Medford.
    I was very upset about my husband’s 2nd vaccination not being scheduled (I did the first on computer and it did not schedule a 2nd and I was unable to book a 2nd. It would show…Appointment completed. I made many phone calls on many different days and spent many hours trying to book an appt!
    When I finally spoke to David at the pharmacy, he was so caring and kind and took our number. He was wonderful! Thank him!!!

  47. I am a former employee, I worked at the Walgreens store in Soldotna Alaska. I have not received my W2. I moved to Utah. My new address is 641 Oakwood Dr, Heber City Utah 84032. I’m not able to sign into the employee portal so I can’t get it on line. Who do I need to contact to have my W2 emailed or sent to me? Thank you! Josh Darrow

  48. I made a purchase of a Great Call Lively Flip Red. When I asked if it was returnable, I was assured that it was,or I would not have purchased it. When I tried to return it, the manager said it was NOT returnable. I paid $90 for it on senior day. This was unjust.

  49. The Pharmacy service is really bad. They make many mistakes and I have experienced waiting on a long line no matter what time I go for a prescription. In addition I don’t know how many times I’ve heard people say I got a message my prescription was ready and it wasn’t. This has happened to me also on numerous occasions. If this happens again I will always change pharmacy. The staff needs training and whom ever is supervising really lacks.

  50. hi i can not believe your in business i did a short two hour review of the time i spent getting four prescriptions a month from my local Walgreens with average of 35 minutes a month on phone now thats done the dreaded part going to wait over a hour in drive thru window their is no way your making a profit with the pad leases process your paying in new jersey impossible totally i would like to apply for the head of operations of Walgreens i do not want a pay check i will take one percent of the money i earn above what each store is taking in now i will be a rich man feel free to forward this to the vp the only thing keeping you afloat is cvs is just as bad

  51. On 4/10/21 Your Saint John Indian store made me and 15 other Pharmacy customers wait 40 minutes and in several cases told those customers to come back because the Pharmacy employees were taking care of CoVid shots, this is unacceptable, you’re a Pharmacy first and a CoVid shot site as a secondary. Paying pharmacy customers should not be told that “a mistake was made on your prescription, sorry.” CoVid shots never take precedence over making certain Walgreens prescriptions are correct when a prescription customer comes to pick up their prescription. This is a disservice to your Pharmacy’s customers and their safety.

  52. What is the phone number to the legal department. I am calling from a law firm in SC seeking to subpoena pharmacy records.

  53. My name is Randy Melton. On April 1, 2021 I went to Walgreens at 18550 Green Valley Ranch Blvd, to get my medication. On my arrival there, I went to talk to the pharmacist Brittany about misunderstanding that one on the tech had in formed me over the phone. After about a minute talking with the pharmacist Brittany and getting no real explanation, I started to walk away to get my medication. At that time Pharmacist Brittany said “don’t walk away from me you’re going to stand here and listen to me” as if I was a child. I am a disabled senior and did not deserved to be talked to that way; I said no I’m not and walked to the register to pay for my prescribed eye drops. I have severe Glaucoma in which I had over 10 surgeries on my yes and at that time I could feel that my pressure in my eyes was high because it was painful, and my eye drops is what brings the pressure down. As I stood in front of the tech to pay for my medications Pharmacist Brittany walked over to where I was and began to talk again. I informed her that I did not feel like talking I just want to pay for my medication and leave. Pharmacist Brittany yelled no! you are going to listen to me. At that time, I walked away from her once again. For about 5-minute Pharmacist Brittany just stood there near the register. My eyes started hurting more and more. I walked back over to the register and tried once again to pay for my medication begging her saying please can I just pay for my medication and leave. Pharmacist Brittany said to the tech NO! do not give him nothing. As I walked away once again she began yelling at me from across the counter saying I was disrespectful. Standing there dumfounded I felt really embarrassed as people gathered looking at me. At that time I informed her that “I’ve been coming to this Pharmacy for more than 10 years. Know everybody in here and they know me and I have never ever disrespected anybody.” At that time she walked away and picked up the phone and called the police on me. I can hear people saying “why is she calling the police.” I asked her why are you calling the police I just want to get my eye drops and leave. Pharmacist Brittany said nothing but stood there on the phone with a grin on her face talking to the police. For the next 30 minutes I have never in my life felt as scared and terrified as I waited there for the police to arrive. With all this stuff going on about unarmed black men getting killed by the police. All I could think about Is that the police were going to come in Walgreens and shoot and kill me o choke me to death for absolutely nothing. Why did she call the police on me when I did absolutely nothing that warrant the police being called. If I was a white disabled senior would she had called the police on them? At this time, my eyes were really hurting so I begged her again please can I just get my medication and leave, Pharmacist Brittany refused to give it to me. When the police came I was a little relieved when I seen it was a black officer. Pharmacist Brittany did not even talk to the officer. She did not even fill out any kind of report; So its obvious the true reason why she called the police on me. This experience was the worst experience I had ever had in my life, but it didn’t end there.
    A week later April 9th, after coming back from my doctor I went to Walgreen Pharmacy and dropped off my prescription for my pain medication. The Tech told me that my prescription would be ready in a couple of hours so I left. Hours later I received a phone call from Pharmacist Brook. She told me that I can not get my medication. I asked her why and she said because I said so. I told her that’s not right I’ve been coming to this Pharmacy for over 10 years. All of my doctors and insurance company is connected to Walgreen Pharmacy and I do not want to go nowhere else. She then said to bad and hung the phone up. I’ve been laying here in bed in severe pain since Saturday because they refuse to give me my medication. They have my prescription, and they refuse to give me my medication. Why are they treating me this bad. I’m a disable senior, what have I done to be treated in such a manner. This is my community, this is where I live. Why do I have to rearrange my whole life all because they don’t like for some reason. It’s not fair that Walgreens would treat it’s disabled seniors this way. I request a copy of the security video from April 1 that will show that I I’m in the right and they are wrong. I ask for you to watch the video and you will see that Pharmacist Brittany refused to give me my medication and how I walked away from her several times and she followed and harassed me. This need to be looked into and should not be ignored. So I ask you for help. Please do not allow Pharmacist Brittany and Pharmacist Brook to kick me out of a Pharmacy I’ve been going to for over 10 years. Please I’m begging you can someone help me.

    Randy Melton

  54. Corporate Walgreens is treating your pharmacy staff very badly. I tried to get an answer to a question and was placed on hold three times for over 10 minutes. I finally drove to the store, and was told there was only one pharmacist working.
    I talked to the Manager who told me that the Corporate Office knows of this problem. So, what are you doing to be kind and helpful to your staff?
    I have always got EXCELLENT service from the staff at the Walgreens on Green Bay Avenue and Spring Street, Mt. Pleasant. Why are you not helping?

  55. SStauber
    Apr 11, 2021, 12:16 PM (2 days ago)
    to Sherri, support-bfcarr0bftkvmuauea8p0by6a8uwf7, me
    TO: Sherri Brewster
    Consumer Relations
    Case #: 14372842
    Sherri Brewster

    Hello Again Sherri,
    Well I thought this issue would be resolved, but as you can see by the email I again received today at 11:43 AM SUNDAY April 11th
    there seems to be still a fly in the ointment!!!

    THIS TIME……..I DO WANT TO ME CONTACTED TO CONFIRM THAT THIS IS FIXED !!! Or I will write to Corporate office and have
    a conversation with them about it.
    I appreciate anything you can do to fix my problem.

    Sharry Stauber
    Hanover Park, IL

    ———- Forwarded message ———
    From: Walgreens
    Date: Sun, Apr 11, 2021 at 11:43 AM
    Subject: ** We’re reminding you ** Join by 4/16 to keep all your member benefits

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