Costco Headquarters

Costco Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Costco Headquarters.

Write a review or read complaints from other customers.

Costco Wholesale Corporation, or Costco, operates a chain of 750 membership-only warehouse clubs.

Costco Headquarters Phone Number and Contacts.

Company Website
Corporate Address
999 Lake Drive
Issaquah, WA
Company Contact
W. Craig Jelinek
Chairman, President and CEO
Phone Number
(425) 313-8100
Fax Number
(425) 313-8103
Twitter IDs


What is Costco’s Corporate Office Phone Number?

Costco’s Headquarters phone number is: 1-425-313-8100.


What is Costco’s Customer Service Phone Number?

Costco’s Customer Support phone number is: 1-866-231-9731 or 1-800-774-2678 (Toll-Free).

The Toll-Free Costco support phone number at 1-800-220-6000 reportly is easiest to through on.


How do I Contact Costco Customer Support?

Call the numbers listed above or contact Costco via:

Costco’s Email Address: Costco does not officially offer email support. But we have located a customer support email address that reportedly works: [email protected]

Costco’s Contact Us customer service page can be found here.

You can also contact Costco Live Chat to chat with a customer service representative.

Costco’s Customer Service Mailing Address is:

  • Costco
  • PO Box 34331
  • Seattle, WA 98124
  • USA


Contact Costco on Social Media:

Costco on Twitter: @Costco or @CostcoCanada

Costco on Facebook:

Costco Headquarters Executive Team.

Costco’s management team consists of:

W. Craig Jelinek – CEO of Costco

Richard A. Galanti – Vice President and Chief Financial Officer

Jeffrey H. Brotman

Pat Callans

Roger A. Campbell

Richard C. Chavez

John B. Gaherty

Jaime Gonzalez

Bruce A. Greenwood

Robert D. Hicok

Dennis A. Hoover

Dennis Knapp

Franz Lazarus

Jeffrey Long

Jeffrey Lyons

John McKay

Russ Miller

Ali Moayeri

Paul G. Moulton

James P. Murphy

Rich Olin

David S. Petterson

Joseph P. Portera

Pierre Riel

Ginnie M. Roeglin

Timothy L. Rose

Yoram Rubanenko

Doug W. Schutt

John Thelan

Ron Vachris

Dennis R. Zook


Costco Board of Directors.

James Sinegal – Chairman of the Board

Jeffrey Brotman – Board Member

Richard Galanti – Board Member

Jeff Raikes – Board Member

Charles Munger – Board Member

Jill Ruckelshaus – Board Member

John Stanton – Board Member

Richard Libenson – Board Member

James McElwee – Board Member

Daniel Evans – Board Member

Craig Jelinek – Board Member

Sue Decker – Board Member

John Meisenbach – Board Member

Maggie Wilderotter – Board Member

Hamilton James – Board Member

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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15 Customer Complaints for Costco Headquarters.
Ask a question, share a comment, review or complaint for Costco Headquarters, here.

  1. Is the customer service phone number the same as the corporate office phone number? I want to contact the customer support department.

  2. It would be great if the company could answer their messages on Facebook. I tried Twitter also but did not get a reply. I suppose I will have to do it the old fashioned way and contact the corporate office phone number.

  3. I have been trying to deal with a problem with my GE washer.
    I have been getting a run around for over a month. Everytime I talk to they have put me off. How and who can I talk to to get an answer? Case 11349424 Member # 111726302640 I have had a repairman out 6 times to no avail.

    1. Still, no one has contacted me.
      Your is not run well at all. I have never had issues with the wholesale warehouses but is another story. People who order from .com need to realize the difference between the two.

  4. Greetings,
    No complaints, I’ve been a Costco member for over 20 years. Just wanted to ask if Costco could consider carrying alternative nut spreads such as sunflower butter. There are many people, including my twins that cannot consume any type of nuts because of severe allergies. I’m surprised Costco has not offered sunflower spreads in its warehouse. You’re missing a large population who would purchase it. Thank you!

  5. To Mr. Jelinek & the Board of Directors of Costco: Costco’s credit card associate, CITIBANK, has joined other large corporations in supporting the unconscionable actions of AMAZON, GOOGLE, FACEBOOK, TWITTER and others to censor our freedom of speech by forcing PARLOR out of business. There are 74,000,000 conservative voters who are your customers who believe this is an unprecedented
    taking of our 1st Amendment right of free speech.

    I ask all of you at COSTCO to reconsider your association with CITIBANK, as many of your customers will not support any company that stands by while corporate America steals our rights as citizens. Thank you.

  6. “” Disabled needs help please. No computer,smart phone,car,buses or cab. We the poor aged disabled * dont have computers ,smart phone this refuse the right to order food etc because we dont have these things we are not being protected since may 2020 by nassau county ex or the gov. Of New York state to enlighten Walmart’s, peapod ,food stores etc it’s a federal ada offence to leave us without our need ada law says the should all adjust to take orders over the phone. But they leave us without food,water etc of their actions and to you that too have not let us get past front desk to plead for help to let you know disabled age dying out here no food info no shot or way to even get to get a shot is how we are in it together! Please phone or tx for proof we the disabled are worthless not worthy of life,duh! = rights? We think not. “”

  7. I was overcharged for 128 dollars and non of the staff members the manager David and supervisor Savanna at Los Feliz # 130 Costco tried to solve the issue. Instead they were trying to explain to me that I’m wrong. I asked them to count together the two transactions separately which was already on the receipt but they keep showing me the balance which on the receipt 546.34 and subtracting the balances which is becoming correct. I don’t know how they got that amount.However when you adding two balances there is a big difference between the the total amount and that amount. They charged 365.79 from my mom EBD card for the total of 237.26 and I paid 178.97 for the same amount for my items I bought separate with my debit card. The total balances on the receipt shows 546.34. I don’t understand how they counted but I have the receipt and I can send the copy and you can see yourself. They explained that the EBD pays for all food and I paid the taxable items which is difference. The taxable items I counted it’s 67.66 again not matching with amount I paid. And nobody was even trying to listen to me and keep telling the same thing over and over. I understand it’s pandemic time and Costco wants to make extra money but not this way . I’m work in the nursing facility by putting my life in danger not for overpaying in the store and becoming sick with my high blood pressure because the workers tried to coverup the mistake. I have the witnesses at the store and they saw what I was asking them and how they were trying to explain to me never tried to add two balances. They were only showing me the total and subtracting the balances. If you don’t help me with this issue then it means your corporation is working totally wrong. And please educate your staff that if there is a issue the manager is there to solve the issue in the right way . Even though if I’m wrong to show that I’m wrong by doing different math actions with the amounts shown on the receipt which should match all the transactions. If not that means something wrong. And today I’m completely positive that these transactions are wrong and I need positive respond . I will email the copy of the receipt. Thank you for your patient and time.

  8. Hello SirMy name is Mazen Dahan, MDI came to Costco fife with my ID on me showing that I am a physician(first responder) and I kept telling and pointing to my ID several times to Cris and he kept denying my entry and I told him that you should ask the manager and he said he is the manager and he will not allow it and  that he formed a line and he pointed to me in front of people to the line and that I should go and stand there and I felt very upset in front of people and felt bad and after I tried to explain to him that I always do that and costco bylaws allows first responders to do that, he responded as it might be Federal Way /Costco and not Fife branch and I told him that it is for all Costco branches and then he asked me what do I need from Costco and I felt it is not appropriate to ask me what I need so I kept going and did not go in as he insisted on that and went to my car and called the administration at Costco /Fife and talked with Mason who was pleasnt and helpful and very professional as it looks like he should be the manager and Cris (who had in his padge as employee of costco (for almost 8 years) and as for Mason who came and met with me after I cam back from my car and I enetered costco again(as there is was no line there at that time ) and Cris was not in the front anymore and Mason met me and called me inside Costco and explained politely the policy and confirmed that I was right as first responder and appologized for what happened and I asked him for a copy of complaint and we agreed that he will share with adminstration/executive offices and email me acopy , and I left .I am asking for appropriate action for the humiliation I had with the manager branch/Cris last Saturday and I would like to be kept informed of the procedures done with that employee, please we are first responders during COVID -19 and Costco recognized us and got that new bylaw and permission for us to cross the line in appreciation of the work we do during this pandemic and I am very surprised that a manager in a Business branch of Costco does not know or respect that and I think Costco should not keep him as a manager and fire him.
    Thank you
    Mazen Dahan, MD 

  9. I am disiappointed that Costco continues to carry the My Pillow products. Mike Lindell has promoted anti American activity.

  10. Dear Sirs,
    I hope you might consider discontinuing the sale of MyPillows at CostCo. Mike Lindell appears to have done his very best to help Donald Trump overthrow the government of the United States. It breaks my heart to see a product that enriches an insurrectionist for sale at your stores.

    Sincerely, Kristin Gruber

  11. I had a terrible experience. The parking lot was not lite and I thought I had all my groceries in the car so I placed the cart back. When I got home I had left l btle of your Vodka in the cart. $20. Do you have a courtesy reward?

  12. I want to talk about our experience today, at the Norfolk, Va warehouse store, when I was treated like a criminal because of the employees miscommunication. I understand there are protocols when exiting the store, but even after we explained we were just picking up our item, with the original receipt, we were told they need called the supervisor. We were not allowed to leave, so I waited for about 10 minutes and my husband loaded the freezer and I stayed behind so I could talk with a supervisor. I waited for the supervisor who took the paperwork off of the box to come to the exit doors. She didn’t come,,, but another woman came to talk to the “scanner of receipts” employee.
    And AGAIN I told her we were picking up the item (deep freezer) and the lady took the paperwork off of the box.
    I then told her they need to follow some sort of process because I was being treated like a criminal.
    She then said “just go!” and SHOOED me away with her hand, like I was some kind of stray dog. I know she would NOT have been this rude to a white customer (I don’t bring in race usually, and she was black also) but she shooed me with her hand and said “just go” and she turned her back on me and walked away.
    As I stood there wondering if I should follow her to find the employee who released the deep freezer to us, that we paid for, or leave in humiliation.
    So after being told NOT to leave the store until they could verify whether or not we should pick the deep freezer, to then to being dismissed like a some wild animal. I left the store feeling like I needed to vindicate myself and I needed an apology.
    There need to be some more employee training on standard operating procedures, treating every customer with respect, communicating effectively and improve internal processes. Shopping at Costco is usually pleasant, but this simple transaction was unbelievable!

  13. I have made 7 phone calls since 12/24/2020, returning 4 defective dining chairs, the chairs were picked up 1/7/2021 by your carrier and I have still not received a credit on my Costco visa? Who can help me get this resolved?

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