Sears Roebuck & Co Headquarters

Sears Roebuck & Co Headquarters Contacts.

Corporate office address, contact information and phone numbers for the Sears Roebuck & Co Headquarters.

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Sears Roebouck & Co was bought by Kmart in 2005 and is now owned by the Sears Holding Corporation.

Sears Roebuck & Co Headquarters Phone Number and Contacts.

Corporate Address
3412 Demetropolis Rd
Mobile, AL
Phone Number
(251) 602-0186
Fax Number
(251) 602-6008
Yearly Revenue
Employee Count
Sic Directory Code

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7 Customer Complaints for Sears Roebuck & Co Headquarters.
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  1. I bought a pool table from sears in Moreno Valley, the two gentlemen that loaded it on the truck brought a box that was dirty and partly opened refused to give us another box, would not allow the package to be opened. When we got the pool table home the item was broken in several spots. We went to Sears spoke to a manager who informed us that they would take the pool table back but we had to load this item once again to return it to the store. I asked for corporate number I feel that the item came from the store broken we should not have to pay to load a large item like this and take back we did it the first time and sears should at least have the item picked up and return us an undamaged item. I asked for corporate number I received a number that allowed me to speak to someone in corporate, who basically told me I should have opened this large item before taking it home and checked it and then loaded it to my truck she also informed me that she would file the complaint but that does not mean any one will call me. I asked to speak to a manager and would prefer someone with sear from the us not another country. She informed me she was the manager and if I spoke to some one else it would again be some one there from her country. I bought from a store that is suppose to be here in the states and I should be able to handle issues from some one here in the states. I will no longer be shopping at sears or K-mart. I see now why they are closing stores. I am very unhappy with the purchase and how this was handled. I do not feel that I can trust the merchandise purchased there or how there customer service handle the situations. This is not an item you just toss in a bag not to mention it was a Santa gift to be set out.

  2. How about a Craftsman lawn mower by 3 years ago I went to court today try to get somebody to do something about it I still have to pay about $1800 bucks I went to the Bristol store Virginia foreclosed 6 times ask to have it work on under warranty they lawn mower mowed my yard 2 times before I quit it’s set for 2 years or more the lawyer and the judge tell me to contact Sears 6 4 19

  3. I would like to apply for a job with you, but I dont know where to sent the job application to. I need to know if the Corporate Office address is the same as the Human Resources address.

  4. Sears Home Services…scheduled my repair for 5pm when the technician said it would take 4hrs to complete…very inconvenient and very late…I am very dissatisfied with this service for my Sears refrigerator…I have been a customer for over 40 yrs but I will no longer buy from Sears because my refrig is only 2 yrs old and now it needs a new compressor… and I can’t even get it repaired at a reasonable time.

  5. Order XXXX-XXXX-XXXX-026. XXXXXXXX I had an appointment scheduled with Sears Home Services. The technician was Gregory W. The technician came out, spent 5 minutes diagnosing the problem as a compressor on my refrigerator. He said that he had the compressor in the back of the truck, but whined about having to work until 8 PM if he installed it. He then spent the better part of an hour in his truck not performing the repair. With another hour of work he could have completed the repair. He then rescheduled the appoint for September 26th. Late September 25th I was contacted by Sears Home Services that I need to reschedule my appointment yet again. They said that the next available appointment was 2 1/2 weeks out. The problem was that there was not a technician available for my appointment. I told them that this was totally unacceptable and that they needed to send someone out. I asked to be transferred to a supervisor. I was put on hold for over 30 minutes before I had to hang up.

  6. I have been having a problem with my refrigerator since March of 2019 and they have not solved the problem. They keep putting me off over and over again. They were supposed to give me another one but they keep pushing it further and further back. We have a warranty and they still won’t help us. I still don’t have a refrigerator.can you please help us. I keep losing food when it goes down. The warranty is in my husband’s name. William Haywood.

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