Allstate Insurance Headquarters
Allstate Insurance Headquarters Contacts.
Corporate office address, contact information and phone numbers for the Allstate Insurance Headquarters.
Write a review or read complaints from other customers.
Allstate Insurance Headquarters Phone Number and Address.
- 0.442159
- Company Website
- http://www.allstate.com
- Corporate Address
- 2775 Sanders Rd.
- Northbrook, IL
- 60062
- Phone Number
- (847) 402-5000
- Twitter IDs
- @Allstate
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REVIEWS – Rate This Company with 1 to 5 Stars.
How do you rate your experience with this company?
[Total: 1 Average: 5]
I filed a claim, after the storm, over 9 weeks ago! I week had passed with NO assistance. I called the branch office & received a sorry apology & was told to get a contractor to place the tarp on the roof & get the huge tree up…did that. Since that time 2 weeks passed by & finally got call. I was told an inspector would come out (he did) he sent his estimate in & she emailed me paperwork (which I did not sign) but included a direct deposit of the total amount of the estimate MINUS THE DEDUCTIBLE). I was told when the contractor came (2 weeks later) if he found further damage, she would make the adjustment (SHE DID NOT). I was told the estimate was final & they would assign me s project manager. When came after another week passed by, he says he came to collect THE DEDUCTIBLE! I refuse to sign to pay another deductible & was told he couldn’t start on the house. He never call back after getting contact info for the person who emailed me the paperwork. So I contacted the local branch office manager & was told I didn’t understand the process of the deductible by 2 of their ppl! The project manager hung up on me telling me it would check the total amount & text…HE NEVER DID! This week is 10 weeks & my house is STILL NOT REPAIRED!
Allstate is horrible for claims they lie so much to you I have been waiting for my clean for three weeks your gesture was nasty and rude are you helpful nasty and rudefinally got her to go off now to get everything done for my claim with my car not running that drivable and now they’re going to investigate the liability again when they already did that it’s like they start all over again picking on you I wonder why they do this to customers that’s not right and I spent half the time on the phone on hold for nothing to get nowhere wow we’re not in such good hands looks like that’s horrible
I am trying to contact to apply for a job. Do you have a jobs and careers phone number, or can I submit my job application online?
I dont usually complain but here is my review: Decent company in general until there is a problem. I had a problem with payment, credit card expired and it took ages to get it sorted out. The people in the customer service department are nice though.
I dont usually complain but here is my review: Decent company in general until there is a problem. I had a problem with payment, credit card expired and it took ages to get it sorted out. The people in the customer service department are nice though.
Its a problem for me that the company is not open all days in calender year. I know that everyone are entitled to their holidays, but you could atleast have a skeleton customer service phone number that is open on weekends and at all public holidays.
They need to put some more resources in to their customer service department. My problem was easy to fix but its too hard and takes too long to get though on the customer support phone number.
Can someone from sales or customer service please reply to my complaint on your Facebook page. I sent you a message with my problem, but have not heard back yet. That was 2 days ago
I dont usually complain but here is my review: Decent company in general until there is a problem. I had a problem with payment, credit card expired and it took ages to get it sorted out. The people in the customer service department are nice though.
Would like someone to contact me regarding denial of claim0508942620. I placed a claim for damage to my inground swimming pool steps, that cracked when someone steped on them causing a twelve inch crack in the fiberglass step. This incident occured on July 1 2018. Water was exiting the crack so I reduced the water level to stop the leak.On the second of July I contacted my agent and told her of the proble. I was given misinformatio about the pool being covered as it was not a structure. The next day I contacted mt lawyer who told me a inground pool was a structure. and to submit a claim. My second call to the office wa told that it wa not covered and if I made a clai and it was denined it would be held against me. I wanted to go forward anyway so I called the 800 number ad was advised to call the agent. On july 3 I contacted a boat repair guy who said he would come after the forth.On the fifth he made he repair but told me it was tempory, I paid 320 dollars. The repair had to be made to stop the water loss and additional damage. I the had a pool company person come in and give a estimate of 3,200 dollars. At this point I called in the claim. I got Three differant adjuster call me and say they were comming. By the forth day a Mr Prag cane for inspection. He showed little intrest in the inspection and the gave me every talkng point as to why my claim was not valid. On July 13 I recieved a letter from him stating the claim was denied. The letter was notible because it place the date of occurance on June 1 not July 1. Just like his insection the letter showed his lack of detail.
The letter contained seven point that led to the denial. I then called him and went point by point as to howI fllowed the guide. except reporting to police. He sid he would re examine the claim with his supervisor Albert Castilo.
On July 24 Mr Prag called to tell me the claim was denied. I then contacted Mr Castilo Who said he agreed with the finding and that my failure to notify them to see the damage void my rights, even when point b. in the lettersaid that the property was to be protected from futher loss and that reasonable repairs should be made to protect the property.
My claim to allstate was met with misinformation and double talk. From the start they had no intrest in my claim. Allstate says that they protect you from Mayhem and that you are in good hands and not a cut rate company that will not stand behind you. Well the good hands I was in had open fingers thru which I fell thru
The complaint, is Josephine will not give me a supervisor to talk to. My account being overdraft each month. Allstate is taking out of my account the being and at the of each month, I had to pay cinfed $ 85.03 on 6-1-2018, I’m faxing my banking statement to 1–866-546-9509– giving to me—Supervisor Ciana, on 6-5-2018. I’m not for sure if she’s a supervisor. I can be reached at 513-978-1136 —-please address this complaint stat. Please put the overdraft fee back in my account. Carolyn Allen, 6-5-2018