AppleBee’s Headquarters

AppleBee’s Headquarters Contacts.

Corporate office address, contact information and phone numbers for the AppleBee’s Headquarters.

Write a review or read complaints from other customers.

Applebee’s operates around 2000 restaurants. The company was bought by IHOP in 2007 and is now owned by Dine Brands Global, Inc. (Dine Equity).

AppleBee’s Headquarters Phone Number and Contacts.

Company Website
http://www.applebees.com
Corporate Address
450 North Brand Boulevard
Glendale, CA 91203
USA
Company Contact
John C. Cywinski
Position
President
Phone Number
1-818-240-6055
Twitter IDs
@Applebees

 

What is Applebee’s Corporate Office Phone Number?

Applebee’s Headquarters phone number is: 1-818-240-6055.

 

What is Applebee’s Customer Service Phone Number?

Applebee’s’s Customer Support phone number is: 1-888-592-7753.
 

What is Applebee’s Headquarters Address?

Applebee’s parent company, Dine Brands’ Corporate Office mail address is

  • Dine Brands Global
  • 450 N. Brand Blvd., 7th Floor
  • Glendale, CA 91203

Dine Brands’ corporate email address is: [email protected]

Dine Brands’ phone number is: 1-866-995-DINE

Dine Equity’s phone number is: 1-818-240-6055

Applebee’s Customer Service Mail Address is:

  • Applebee’s Services, Inc.
  • 450 North Brand Boulevard
  • Glendale, CA 91203
  • USA

 

How do I Contact Applebee’s Customer Support?

Call the numbers listed above or contact Applebee’s via:

Applebee’s Email Address is [email protected] You can also use this Email Form to ask a question.

Applebee’s’ Contact Us page can be found here.

 

Contact Applebee’s on Social Media:

Applebee’s on Twitter: @Applebees

Applebee’s on Facebook: www.facebook.com/applebees
 

Applebee’s Headquarters Executive Team.

Applebee’s International, Inc’s management team consists of:

John C. Cywinski
President

Kevin Carroll
COO & Senior VP

Rohan M. St. George
President of International Division

Jorge Steiner
President of Chile Operations

Joel Yashinsky
Senior Vice President and Chief Marketing Officer

Applebee’s International, Inc. Board of Directors.

Eric L. Hansen
Applebee’s International, Inc.

Erline Belton
Applebee’s International, Inc.

Michael A. Volkema
Herman Miller, Inc.

Laurence E. Harris
Applebee’s International, Inc.

Richard Carroll Breeden
Breeden Capital Management LLC

Dine Brands Global Management Team.

Stephen P. Joyce
Chief Executive Officer and Director

Darren M. Rebelez
President, IHOP

John Cywinski
President, Applebee’s

Bryan R. Adel
Senior Vice President, Legal, General Counsel and Secretary

Gregory R. Bever
Senior Vice President, Chief People Officer

Thomas H. Song
Chief Financial Officer

Adrian M. Butler
Senior Vice President, Chief Information Officer

Amy Mason
Senior Vice President, Global Communications & Consumer Insights

Dine Brands Board of Directors.

Richard J. Dahl
Chairman of the Board

Stephen P. Joyce
Chief Executive Officer and Director

Howard M. Berk
Director

Daniel J. Brestle
Director

Larry A. Kay
Director

Caroline W. Nahas
Director

Gilbert T. Ray
Director

Douglas M. Pasquale
Director

Lilian C. Tomovich
Director
DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

Please add your review or complaint below.

REVIEWS – Rate This Company with 1 to 5 Stars.

How do you rate your experience with this company?
[Total: 4 Average: 1]

157 thoughts to “AppleBee’s Headquarters”

  1. I WENT TO 1501 CEDER CREST ALLENTOWN TO DAY 27 MAY 18 APPLEBEES, IT WAS ALWAYS GREAT PLACE, TODAY,WHE I COME IN YOUNG GIRL SEZ, GO TO THE BAR, YOUR A SMOKER RIGHT/?? I Want a booth, throws silware on a table/NOW I KNOW WHY, HAD US ARMY PATCH, AND A NRA INSTRUCTOR PATCH ON JACKECT, I am thinking why the hell should i be treated like this army army 3 yrs EUROPE, and some srapp treats me like shit//this occurred at 1700 today/

  2. Yes my name is Paul and I have a complaint about one of ur stores and I’ve been a loyal customer for a while now.and the employees where very rude and my food was cold by the time they got it to me and too top it off they got my order wrong…I’m highly disappointed

  3. I’ve been dining at your guntersville Applebees for a couple of months now have become quite frequent I frequent the bar area on numerous occasionsthrought the week am sickened to say that am pretty sure management either does not care or is being paid to turn a blind eye to what’s really going on behind that bar there’s been more than a couple times I’ve personally witnessed some kind of transactions of customers setting at the bar receiving substantialamountof drinks going outside the side door of the restroom area with different individuals and customers leave g without having to foot the Bill at times the bar tender is so out of it I’m not sure how she’s able to even perform the task at hand as far as make drinks and put in food orders I believe Applebees is a great family oriented fun friendly enviorment and would hate to see anyone get the Sri g idea about what kind of business is being ran here in guntersville Alabama at Applebees out neighbor hood bar and grill

  4. My name is Willie and i have been eating at Applebees for many years, but i had the most worst experience yesterday with the disrespectful ass waiter and my food was not hot, food half done and we waited damn near an hr for food. Then the waitress had the nastiest attitude you can encounter and did it in front of my kids. I definitely wont be dining there no time soon.

    1. Your prob right except I don’t feel like Applebees is a family friendly environment. I wouldn’t want my grandchildren around alcohol & parents shouldn’t want to drink with their kiddos. Just saying! I am sorry to hear about your situation. It does make you wonder though. Good concerni! And from CEO to right down to resturant manager, they just don’t seem to care. It’s all on video so just maybe they will investigate it. It is not fair to us hard working ppl that paid our dues.

  5. I want someone to get back to me, preferably someone in POWER. I had an absolutely awful, dreadful experience at your Applebee’s location at 398 Flatbush Extension, Brooklyn, NY 11201. I patronized it on Monday, October 22, 2018

  6. I just left the Applebee’s on Riverside in Macon Ga. The bartender was the worst server ever. Didn’t refill our drinks, didn’t ask was everything ok or nothing. And then when we paid our ticket she didn’t say anything just sat the ticket down and walked off. I said something to the manager and his excuse was she probably just woke up. He didn’t even acknowledge us either, I had to ask him a question for him to say something to us. I will never go here again.

  7. ME AND ALOT OF MY FAMILY MEMBERS WOULD LOVE A APPLEBEES IN THE 32226 / 32218 ZIP CODE IN THE JACKSONVILLE, FL AREA I HAVE TO DRIVE 30 MINS TO THE CLOSEST ONE …. PLS HELP I NEED DRINK SPECIALS AND WONTON TACOS IN MY LIFE

  8. I live within 5 minutes of an Applebee’s restaurant in Delray Beach Fl and go there at least once a week to get a to get a go order ,which I have been doing for several years,of my favorite ,the fried chicken Oriental Salad.
    The management and service has really changed in the last several months and not for the better.
    I was a general manger of a well know company for many years and so I know what is just plain negligence and bad management.
    To get back to my complaint I sat at the end of the bar as I always do and told the young lady I wanted to place a to go order. Although she only had two customers at the bar with fresh drinks ,she said I’ll get you someone . I waited at least 10 minutes and no one came. As I was waiting I looked around and counted 13 people in the dining area and the two men at the bar.
    There was a full staff but standing around talking within my range to maybe a shift manager with dredlocks ,only a description as I could not see his name tag ,talking with three waitresses and still no one had come to take my order.

    I spoke up and asked the group if I was going to get someone to wait on me or should I leave.
    I finally got my order placed and came home with it.
    When I opened it to eat it was definitely not of the level of food you always serve.
    One thin little layer of lettuce and enough chicken for three or four bites of salad. The salad smelled musty
    This is the second time,not quite as bad as this, that the quality has been not up to your standards.
    I just wanted to make you aware that you have lost a long time customer,not just salad but meals because of the rudeness and bad meal
    My next Applebee’s is about 6 or 7 miles from me so I will not be going that far to eat.
    I live within 5 minutes of an Applebee’s restaurant in Delray Beach Fl and go there at least once a week to get a to get a go order ,which I have been doing for several years,of my favorite ,the fried chicken Oriental Salad.
    The management and service has really changed in the last several months and not for the better.
    I was a general manger of a well know company for many years and so I know what is just plain negligence and bad management.
    To get back to my complaint I sat at the end of the bar as I always do and told the young lady I wanted to place a to go order. Although she only had two customers at the bar with fresh drinks ,she said I’ll get you someone . I waited at least 10 minutes and no one came. As I was waiting I looked around and counted 13 people in the dining area and the two men at the bar.
    There was a full staff but standing around talking within my range to maybe a shift manager with dredlocks ,only a description as I could not see his name tag ,talking with three waitresses and still no one had come to take my order.

    I spoke up and asked the group if I was going to get someone to wait on me or should I leave.
    I finally got my order placed and came home with it.
    When I opened it to eat it was definitely not of the level of food you always serve.
    One thin little layer of lettuce and enough chicken for three or four bites of salad. The salad smelled musty
    This is the second time,not quite as bad as this, that the quality has been not up to your standards.
    I just wanted to make you aware that you have lost a long time customer,not just salad but meals because of the rudeness and bad meal
    My next Applebee’s is about 6 or 7 miles from me so I will not be going that far to eat.

    I live within 5 minutes of an Applebee’s restaurant in Delray Beach Fl and go there at least once a week to get a to get a go order ,which I have been doing for several years,of my favorite ,the fried chicken Oriental Salad.
    The management and service has really changed in the last several months and not for the better.
    I was a general manger of a well know company for many years and so I know what is just plain negligence and bad management.
    To get back to my complaint I sat at the end of the bar as I always do and told the young lady I wanted to place a to go order. Although she only had two customers at the bar with fresh drinks ,she said I’ll get you someone . I waited at least 10 minutes and no one came. As I was waiting I looked around and counted 13 people in the dining area and the two men at the bar.
    There was a full staff but standing around talking within my range to maybe a shift manager with dredlocks ,only a description as I could not see his name tag ,talking with three waitresses and still no one had come to take my order.

    I spoke up and asked the group if I was going to get someone to wait on me or should I leave.
    I finally got my order placed and came home with it.
    When I opened it to eat it was definitely not of the level of food you always serve.
    One thin little layer of lettuce and enough chicken for three or four bites of salad. The salad smelled musty
    This is the second time,not quite as bad as this, that the quality has been not up to your standards.
    I just wanted to make you aware that you have lost a long time customer,not just salad but meals because of the rudeness and bad meal
    My next Applebee’s is about 6 or 7 miles from me so I will not be going that far to eat.

    I live within 5 minutes of an Applebee’s restaurant in Delray Beach Fl and go there at least once a week to get a to get a go order ,which I have been doing for several years,of my favorite ,the fried chicken Oriental Salad.
    The management and service has really changed in the last several months and not for the better.
    I was a general manger of a well know company for many years and so I know what is just plain negligence and bad management.
    To get back to my complaint I sat at the end of the bar as I always do and told the young lady I wanted to place a to go order. Although she only had two customers at the bar with fresh drinks ,she said I’ll get you someone . I waited at least 10 minutes and no one came. As I was waiting I looked around and counted 13 people in the dining area and the two men at the bar.
    There was a full staff but standing around talking within my range to maybe a shift manager with dredlocks ,only a description as I could not see his name tag ,talking with three waitresses and still no one had come to take my order.

    I spoke up and asked the group if I was going to get someone to wait on me or should I leave.
    I finally got my order placed and came home with it.
    When I opened it to eat it was definitely not of the level of food you always serve.
    One thin little layer of lettuce and enough chicken for three or four bites of salad. The salad smelled musty
    This is the second time,not quite as bad as this, that the quality has been not up to your standards.
    I just wanted to make you aware that you have lost a long time customer,not just salad but meals because of the rudeness and bad meal
    My next Applebee’s is about 6 or 7 miles from me so I will not be going that far to eat.

    I live within 5 minutes of an Applebee’s restaurant in Delray Beach Fl and go there at least once a week to get a to get a go order ,which I have been doing for several years,of my favorite ,the fried chicken Oriental Salad.
    The management and service has really changed in the last several months and not for the better.
    I was a general manger of a well know company for many years and so I know what is just plain negligence and bad management.
    To get back to my complaint I sat at the end of the bar as I always do and told the young lady I wanted to place a to go order. Although she only had two customers at the bar with fresh drinks ,she said I’ll get you someone . I waited at least 10 minutes and no one came. As I was waiting I looked around and counted 13 people in the dining area and the two men at the bar.
    There was a full staff but standing around talking within my range to maybe a shift manager with dredlocks ,only a description as I could not see his name tag ,talking with three waitresses and still no one had come to take my order.

    I spoke up and asked the group if I was going to get someone to wait on me or should I leave.
    I finally got my order placed and came home with it.
    When I opened it to eat it was definitely not of the level of food you always serve.
    One thin little layer of lettuce and enough chicken for three or four bites of salad. The salad smelled musty
    This is the second time,not quite as bad as this, that the quality has been not up to your standards.
    I just wanted to make you aware that you have lost a long time customer,not just salad but meals because of the rudeness and bad meal
    My next Applebee’s is about 6 or 7 miles from me so I will not be going there to eat.

    Charlotte LaBonne

  9. Friday December 14, 2018
    My husband and I took our 2 grandchildren out for lunch at Applebee’s we were sat at table #94 and received our check at 2:45 p.m. My grands each order the chicken tenders with applesauce and a side of mozzarella cheese sticks to share. The food arrives and I noticed something in the applesauce which is a closed and sealed container. I opened the container to find a science project growing inside my grandson’s applesauce!!! (Mott’s Applesauce) I immediately alert the waiter and request to see the manager. The manager was speechless, all he could say was “we just received these this morning”. He said he would take our information before we left. He never followed through and neither did I. He did however take the children’s food off the bill at my request. This was something that should have been caught by whoever was preparing the food. We have been going to Applebee’s for a while now because our grandchildren enjoy going there. After this event Applebee’s is crossed off the list. Would post a pic of the science project but this field is text only.
    Not Happy
    Cheryl Hartley

  10. Friday December 14, 2018
    My husband and I took our 2 grandchildren out for lunch at Applebees we were seated at table #94, Mike P is our waiter the manager on duty if I recall correctly was Manny and we received our check at 2:45 p.m. They each order the chicken tenders with applesauce and a side of mozzarella cheese sticks to share. The food arrives and I noticed something in the applesauce which is a closed and sealed container. I opened the container to find a science project growing inside my grandson’s applesauce!!! (Mott’s Applesauce) I immediately alerted the waiter and requested to see the manager. The manager was speechless, all he could say was “we just received these this morning”. He said he would take our information before we left. He never followed through and neither did I. He did however take the children’s food off the bill at my request. This was something that should have been caught by whoever was preparing the food. We have been going to Applebee’s for a while now because our grandchildren enjoy going there. After this event Applebee’s is crossed off the list. I would post the pic but this field is text only.

    Update:

    December 20, 2018

    I I called to get the name of the manager that was on duty at the time the applesauce incident took place. I spoke to a store manager by the name of Walter over the phone. Walter asked for the description of the manager and by the description he gave me the name Manny, Manny was not available so Walter asked if he could help me. I told Walter about the applesauce with mold in it and I told Walter that I am sending a complaint to corporate. He offered to do something for my trouble. I stopped by the Union Route 22 location. I let Walter view the pictures I took. I also text the pictures to Walter’s cell phone as per his request. Walter went and grabbed 2 $10.00 vouchers in an effort to comp me for my trouble. I thanked Walter for the vouchers but I am very disenchanted with Applebee’s after that molded applesauce. That is definitely not a good look served to children or anyone for that matter.

    Not Happy
    Cheryl Hartley

  11. Just moved to Saint George, Applebee’s off South a River Road, the people are rude unknowledgeable about the menus. They mistreat seniors. No manager in site. Word of mouth, they need to get their S together. 1st impressions are lasting. We will never go back there again. The servers were Mexicans, lazy.

  12. Dickson, Tn. 37137..on 1/4/19…After seeing the commercial all week about Applebee’s special they were promoting we had discussed going there for dinner. So we went for dinner about 6pm. We had to wait for a table and they ended up putting us in the bar area at a tall table. Was not comfortable dinning situation for a relaxing sit done dinner but we were hungry and didn’t want to wait any longer even though we could see some empty tables. The waitress arrived at the table and took our drink order. Don’t know her name she didn’t tell us. She brought our iced tea and began to get our order. I asked her about the current special. She did not know the answers. So I read her the menu pointing at the words on the special menu. Mix and match all you could eat riblets, shrimp or chicken tenders with endless fries. She could not explain the special. So one of us ordered ribs the other shrimp. Another girl brought the food. It was piled up with French fries more than anything. I asked her didn’t it come with coleslaw like in the picture? She didn’t know. She left and came back with one coleslaw in one small dish. I told her we both had ordered the special shouldn’t we get two servings and couldn’t we please have some ketchup for our fries. Our bottle was empty. She got upset and told us she was not our server and copped an attitude.. I told her I would not be spoken to like that and my date asked to see a manager. The manager came to the table by this time our food was cold. She started making excuses. We just decided to refuse to stay and spend good money on cold food and rude terrible service. As some Applebee’s locations have been closing you would think that all efforts would involve making the public want to return again. However we will not spend our money with a company who’s employees are rude to us and can not provide service to the customer in a friendly manner. The management should have educated all their staff to any specials that you were running. I have never in 59 years had such a bad disrespectful experience that I was paying for. Just thought you should know we will spend our money elsewhere. We left and went to another and received excellent service. The first thing I asked was if they had any specials and the young lady presented their specials with polite educated knowledge..

  13. I wrote your office December 29 advising you of the unacceptable service I received at your Moorefield office Park location in Richmond, Virginia on my birthday, December 28. My steak was filled with grizzles, the broccoli was a child’s serving and the waitress had me wait an inordinate time frame even though the restaurant was sparsely occupied. The manager insulted me by sending me a certificate for $10! This was not comparable to what I spent nor for any steak meal. I have had several meals at the Glen Allen location consisting of porterhouse steaks and T-bone steaks. This was a condescending gesture from the manager where I ate. It was the worst experience I have encountered on my birthday. I am hoping you will rectify this situation.

  14. We went to applebees in oxford alabama last Saturday for my sons girlfriends birthday. It was 4:15 in the afternoon. We were a party of 9. We arrived gave our name and were told a 15 minute wait. Not a problem we waited. Almost 30 minutes later the hostess called us up and told us they couldn’t accomadate a party of 9. If they knew they couldn’t seat is and knew they couldn’t why were we told to wait. We had 3 older children (12,10,8) and asked if we could have 2 tables and an adult would sit with the kids. Hostess (Rhonda) asked the manager and we were told 1 table of no table. Now there was a party of people ahead of us that was a large party and they were seated. Well why weren’t we. I was embarrassed and felt totally humiliated. As we left I picked up one of the biz cards from the vestibule. I called and spoke to the man who is listed as the area director Matthew OBrien. He answered the phone and I told him of our issue. He responded that he had been at that restaurant the day before and knew they didn’t have an issue seating 9 people as there were large parties there that day. Again I dont understand what the problem was with our party and why we were refused a table. I am writing this to inform you I feel we were discriminated against for some reason. I will be contacting an attorney. Thank you for your time.

  15. Friday, January 18, 2019 we invited guests to Applebee’s in Beaver Dam, WI. We have never been dissatisfied with Applebee’s Beaver Dam or Madison, WI, but was very dissatisfied with last night’s dinner in Beaver Dam’s establishment.
    We had a wait for our food, which was alright as we were engaged in conversation. However, when our food arrived, I was very disappointed and embarrassed (as we strongly recommended Applebee’s.)
    The lettuce to the chicken salad was not fresh, it was very wilted and limp, the noodle dish was not hot, the “medium well” steak came out very rare.
    We do not mind paying $80 for a dinner when satisfied, but VERY disappointing with what we had last night.
    We did not make matters worse by complaining. Don’t think we will visit Beaver Dam Applebee’s again.
    I didn’t care to write a bad review for everyone to see, but I do see many have been written about Beaver Dam, WI Applebee’s.
    Thank You for listening.

  16. I am a current employee at Lansdale Applebees🍎 I am a current employee at Lansdale Applebees🍎 2333 Welsh rd. I currently feel on comfortable working there and I would like to quit but I need to take Kyra precautions by contacting Applebees🍎 I currently feel on comfortable working there and I would like to quit but I need to take Kyra precautions by contacting Applebees🍎 headquarters then going to my managers. My Applebees🍎 my Applebees🍎 information and schedule have been coming outside of the Applebees🍎 work so I’ll Byam M Hoyer MJ she only works there on Fridays every week she has been going to family members going to friends about my schedule and I do not appreciate that I feel like I need confidential schedules or information that is talked about in Applebees🍎 I feel like any confidential schedules or information that is talked about in Applebees🍎 about me between my managers friend Dave Deb and Jason should not leave the building and going to my family members boyfriend is also a cook on Friday Siam named Andrew he has told me to be very cautious of my surroundings because him and some of the servers at Applebees🍎 are trying to set up a drive-by on me and I do not like to be threatened by people in there and has not only happened once but many times. Deb the GM of Applebees🍎 does not like me and she have stated that clearly with me she has told me stop talking and that my voice is very annoying she has sent me home a bunch of times for my apron not being clean and for my shirt not being clean when other employees had a holes in their shirts and On pants has ketchup, sour cream all over their clothes and out of all of them she has only sent me home lots of the employees at Applebees🍎 know that she does not like me as well as all of the managers. If there is deadmau5 coming out and the side salads and if there is pieces of gum coming out on plates that I do not know why a health department or a tie but has not come out and I actually did a full investigation on Applebees🍎 if there is a dead mouse coming out in the side salads and if there is pieces of gum coming out on plates that I do not know why a health department or a tie but has not come out and I actually did a full investigation on Applebees🍎 and what is going on I would like to be reached out too as soon as possible because my information coming out of Applebees🍎 the threats that Are being planned etc are not okay

  17. Went to Applebee’s in Castleton in Indianapolis, had kids pizza and Nachos, the jalapeños on the nachos were cold, some of the chips were stale, pizza cold, and received cheese sticks(Appetizer) half way through main meal,

  18. HAD BEEN TOLD WE WOULD HAVE TO WAIT TO BE SEATED BECAUSE THEY DIDN’T HAVE ANY SERVERS. TWENTY FIVE MINUTES LATER AFTER QUESTIONING THE HOSTESS ABOUT THE TEN OTHER PEOPLE THAT WERE SEATED BEFORE US, WE ASK TO SPEAK TO THE MANAGER KAREN. WE WERE FINALLY SEATED AND TOLD THAT THERE WERE NOT ENOUGH SEVERS. SHE DID APOLOGIZE, BUT DIDN’T SIMPLY CARE. OUR WAITRESS FROM THE BAR CAME OVER AND RELIEVED THE SITUATION AND APOLOGIZED EXCESSIVELY. THE MANAGER NEEDS TO BE REPLACE IF NOT FIRED !

  19. I have an issue i need to discuss with the customer service department. I am going to send you an official letter by mail. I would suggest, however, that you publish an official customer support email address that customers can email for correspondence.

  20. I dont usually complain but here is my review: Decent company in general until there is a problem. I had a problem with payment, credit card expired and it took ages to get it sorted out. The people in the customer service department are nice though.

  21. Can someone from sales or customer service please reply to my complaint on your Facebook page. I sent you a message with my problem, but have not heard back yet. That was 2 days ago

  22. How do I contact the corporate office headquarters by phone here in the UK. I would like to know if you have a UK customer phone number or corporate number, thanks.

  23. I have an issue i need to discuss with the customer service department. I am going to send you an official letter by mail. I would suggest, however, that you publish an official customer support email address that customers can email for correspondence.

  24. I would like to apply for a job with you, but I dont know where to sent the job application to. I need to know if the Corporate Office address is the same as the Human Resources address.

  25. It would be great if the company could answer their messages on Facebook. I tried Twitter also but did not get a reply. I suppose I will have to do it the old fashioned way and contact the corporate office phone number.

  26. No complain! Want to thank you for the wonderful Veteran’s Day meal! We appreciate it very much! God bless you for offering it!!

  27. Mesquite Texas,worst ever!! No hostess,,excuse was change of shift,waited 5 mins.before a server came to seat us.Took forever on appetizer,but onion rings were good.My order was honey chicken and 4 cheese mac,no honey,they were out,cheese was watered down alfredo,but this was after waiting ,waiting,THEN OUR FOOD WAS GIVEN TO SOMEONE ELSE,so start over again,THEN server messed up the bill,not once but twice!!! We get our cards for restaurants from our credit card,needless to say we will not go to another Applebees,the one in Garland on 635 is just as bad about their food! We know why you are losing money and closing a lot of your places,sad sad sad!!

  28. I have only worked for the Cortland Applebee’s for a short time. But, what I have seen and experienced is truly astonishing. I have nothing good to say about the staff, nor the management. To begin, the management needs to be gutted and replaced by better and more competent people. Specifically, a woman named Shalyn. The other managers have their issues, bringing their personal lives in with them, as well as been seen drinking on the job, but Shalyn is truly disappointing. She is rude, and makes a point to show that she is the “boss.” Yet, if someone were actually a manager or a boss, there would be no need to prove it as she attempts to do so. She, many times, makes impulsive decisions that hurt everyone except herself, as well as pulling the “I’m a manager” card far too often to get her way. I will not sit idly by and let people like her put people like me under her thumb, and it is truly a shame that someone like her would be hired without further consideration. Moving to the rest of the staff, many are frequently late, and quite rude to one another. Many times, in my very short time there, I have heard a server scream at a cook. That is unacceptable. Yet, nothing is done. Staff consistently showing up late, yet finding time during their shift for a smoke break. Not to mention there is nothing cohesive among the servers. Why do we not help each other out? Rather, things could be falling apart, and verbatim, I heard a server say “I will not pick up the slack for other shitty staff.” That is a horrible outlook and that is exactly the type of people your company is hiring and allowing that type of behavior. Why does food take so long to come out? Because I watch as staff sits on their phones, or talks with other staff members as food sits there and gets cold, or takes over an hour to come out. This goes for the bar drinks as well. Nothing there is done in a timely manner. I watch as tables are filled with dirty plates and cups, while other staff sits on their phones, refusing to clear tables that are not in their section. I listen as servers obsess over their tips, rather than worrying about how their service was. I am ashamed I was ever a part of this horrible company. I will certainly be letting others know to steer clear of this sham of a “neighborhood” restaurant.

  29. i just had a meal at applebees in pinole, ca. i read an article about how well this franchise is doing. well i had a steak which was better than those i have had in the past. but the french fries and coleslaw were terrible.
    thought you might like to know this.

  30. Had lunch at your restaurant today, ordered shrimp and fajitas. The picture showed the meat on top of Spanish rice. Well underneath maybe 2 or3 tablespoons of rice was way too many onions and a few bell peppers. Very misleading to serving rice with menu. Please cut back on onions and add a little more rice. Shrimp and fajita meat was very good. Probably wouldn’t order this again.

  31. I visited your memphis/arkansas sroreon Sept 19 2019 and received terrible service. I have been in touch with your 1800 complaint dept and as of today no resolution. I have had to do alk the calling to the store. I was offered a 30.00 copied gift certificate that no other Apple bees will accept. I called the 1800 again 2 weeks ago this coming Tuesday and wad told I would hear from someone by last Thursday. No calls received. Called again said they would bump up to distict manager of that store a k. Pat. No calls received. I have left 2 messages for him myself he has not returned my calls. Maybe because I wad on vacation and they don’t care but I think the response from the store and district manager is horrible. My soup came put like I have never seen and wad told I thought it would be better bringing it out like this this than not at all and my ceasar salad had a late of dressing no croutons. When I asked about the dressing I wad told I gave you extra lettuce. No drink refills. Emotes were in the back area on their cell phones. Three months is a little long with no resolution. I really would like my gift card and no certificate that is useless to me in North Carolina. Very disappointed in how I have been treated. Expecting some kind of resonse

  32. Just came back from Applebees in West Saint Paul Minnesota I have been there many many times but NEVER had this poor of service. I ordered the Chips and Articoke app for staters and am 8 oz staek as I waited for my chips they sat 3 more tables of people as I am STILL waiting for my chips I notice 2 of the tables that came in after me got there chips so I asked one of the servers which she said she would check and then never came back so I asked another worker who said she could not help me because she just cleans tables now it has been 35 minutes finally I flag my server down AGAIn and he says let me check and in a few minutes comes back with what was suppose to be chips and dip BUT the chips look like they gave me the broken chips from the bottom of the bag VERY DISAAPOINTED finally 45 minutes later I got my Steak it was cold but I was not about to wait another 30 min so i took most of it home but for 32 dollars this was terrible service will think twice before returning!!!!!!!!!!

  33. On Sept 3 my wife I were dining with another couple at Applebee’s in Twin Falls Id. Partway through the meal the waitress came back to pick up the half full salad bowls. In doing so she dropped a bowl on the floor, splattering on me from my legs to my face. She handed me a drink napkin and walked away. A short while later she came back with some hand wipes and she and my companion proceeded to clean up the spill. While she was cleaning I told should be a little more careful, as some people don’t appreciate food spilled on them. A short while later a guy came from the kitchen and asked if there was a problem. I told him the story,and he told me the waitress was in the kitchen crying. We discussed things further and he left. A short while later another person came from the kitchen area and proceeded to tell me quite loudly that the waitress was crying and that need I should leave the restaurant immediately. She did say that the meal was comped but I needed to leave now. I did appreciate the meal being comped but not one time did anyone apologizes to me, in fact I think they were quite rude. My companions and I were embarrassed and probably won’t be back. I would be happy to discuss this more.

  34. ok so i just purchased $111.45 this evening from the applebees located at 2901 66th st north in st.pete fl 33710 an if i actually go into detail on how bad not only was the food but picking up the food on top of missing three items i contacted the store spoke to the manager an told them i will bring everything back up there but this is so uncalled for then on top of that the manager tells me umm no u can keep it why would i want it if i am telling you how burnt some food is how dryed out others were etc.. an then have the nerve to say i can give you a 35 dollar credit like really i just spent 111 dollars an change on food that is garbage then i asked for email an number to corporate manager tells me were not allowed to give that out u can call our customer complaint department just go on line an google it like i do not know who hired her who trained her but i tell you what she is a sorry ass excuse for a manager an i can see if the place was busy etc.. there was barely half the place filled thats how slow they were when i got there on top of waiting after being told a time an extra 32 mins an then to get home an see how mad the food was on top of missing food & app do not know but this location is 100 percent disgusting an i would never go back there nor tell anyone else to go there what so ever but i would like it if a hi up manager can get back to me an reinburse me for the money i spent.thank you

  35. There is an abandoned Applebees at 151st Street and Lowell St. in my neighborhood in Overland Park, KS. In the last few weeks, I’ve noticed some political group has set up a tent in the parking lot selling campaign stuff. I’ve lived in this neighborhood for over thirty years and I am not OK with this at all. Please investigate this immediately as I am assuming one would need a permit to do this. I have notified the Overland Park police.

  36. I ate at Applebee’s this afternoon because the website said happy hour from 3pm—6pm. When I received my bill everything was full price and I was then told that happy hour changed to 9pm til closed. I believe I should’ve been granted 1/2 off appetizers like the website stated because I came to Applebee’s during the hours listed. I would like this matter to be addressed because this is false advertising.

  37. Went in for lunch at Applebee’s in lady lake, and Angie was our server. She constantly complained about the work conditions there and expressed to us about her mentally ill son. It was a very uncomfortable situation for me and my husband, and she never brought anything like this up until we got our check. It was almost as she was asking us to leave her a bigger tip. She made our lunch a very uncomfortable. I have never experienced this at any other dining establishment. If she does not care for her job, why not go somewhere else? Why complain to guest and not management. I’m sure this was not her first or last time attempting this.

  38. I was relieved of my duties at Applebee’s due to an incident I was never interviewed by corporate and I don’t understand why
    mrnobodxxxx @gmail.com
    Jeron Hutchinson
    Applebee’s in Roanoke Rapids NC

  39. Hi! I’m a “very” regular customer at the Applebee’s in Glasgow, KY. I don’t know if you all decide or if they decide on what brand of mashed potatoes to use. This new brand is not good at all!! Sometimes they turn out decent but on a slow day, they are VERY runny and look like gravy you’d get on biscuits. Please, go back to the old brand or something else at least!!! I’m not the only one who dislikes them also! I’m just the only one willing to email you! I’m praying you change this!!

  40. Applebee’s in Killeen Texas is letting people with covid-19 work, my daughter complained of symptoms and they did not let her go home and now she’s sick I think they should have to pay for her testing. Another person I know that work at Applebee’s they let her work her shift knowing that her family at home had tested positive.

  41. called to place order 12/31/020 6:32 pm and they were not taking any orders neither was I able to buy online at 6:30 after multiple attempts to place order. so I called and they were not taking orders??? I bought gift cards to use for this specific nite and specific time and not taking orders!!! bad business!!!!

  42. I ate applebees for 1st time last night. Me and my son got 2 for 22$. The bill was 45$ for disgusting food. My son mistakenly purchased random things on the computer menu. I complained and I got charged for all if it even though did not want anything AT ALL. I asked server if they had bread and she said yeah then I looked bill later got charged for all the breadsticks I didnt eat. She could have told me u h as vr pay for the hard asrock bread sticks. The burgers were burnt to a crisp. First time eating there and disgusted and so dissapointed. I have no money right now and saved to take my son out to eat on new year’s eve as after his day surgery. Please make this right with me and my sick son, I expected a good dinner and got way overcharged and only felt disappointment. How are you gonna make this right for me as a first time customer????? Get back to me
    Phone 413-531-xxxx

  43. Last night, my wife and I went to Applebee’s in Cape Girardeau, Mo. we used to eat there often up until 2-3 years ago. Food went downhill considerably as well as service and atmosphere.
    When we arrived last night, we found the entrance full of people waiting to get a seat. Some had been waiting 10 minutes and had yet to been greeted. 4 people left angry who had been waiting for several minutes without even being acknowledged. Two people who had been waiting a while politely scolded the hostess about customer service. My wife and I were seated and our server was Sierra, she did a good job btw. I ordered a Bourbon Street chicken and shrimp and my wife ordered a salad, but said it was awful and only eat half of it, my meal was good. However the last few times I have eaten there in the last 2-3 years the meals were less than desirable, thus why we have only eaten here 5-6 times in the last couple years. We keep going back about every 6 months and give it another shot only to be disappointed. Last night the employees were all apologizing for what happened at the door due to be so busy because they were overwhelmed. 80% of the North side of the building was empty, which is where we were seated. My wife and I counted 17 empty tables on our side. Between us and the bar was apparently the servers table, it had 7 empty glasses, lots of trash on the table. The bar had 6 people at it all the time we were there. The bar had in one spot 17 empty dirty glasses with straws sticking out of them all, in another spot on the bar was another 7 half empty beer glasses waiting to be cleaned, and there was 3 or 4 more dirty glasses scattered around on the bar, all of this was probably for 45 minutes, maybe an hour. The floors throughout the entire place were filthy and covered in straws, napkins, lots of trash. The table we were seated at had sticky stuff all over it and when we asked for it to be wiped off, we were told it was residue from duct tape that they couldn’t get off because the tables had not been being used because of Social distancing (which the person commented, “which I guess we are no longer doing”).
    I write this not looking for a gift card, I do not want one. What I want is to not see another restaurant close down in this area. I live 30 minutes out in the country and enjoy going to Cape for a meal. As I previously stated, I used to love going to Applebee’s. Applebee’s in Cape Girardeau is obviously poorly managed and has been for near 3 years.

  44. Hi! I was at your restaurant today hoping to watch some NFL from my table while I was there. For whatever reason though, the cable isn’t picking up CBS, the channel the games are on. Well, it didn’t look like they were getting NBC, which carries Sunday Night Football either. I know it didn’t show the Fox station that ballgames come in on. He stood there and flipped channels beside me. It would be great if you all could figure out a way to fix this!! It was fine until Governor Beshear closed the restaurants for 3 weeks.

  45. I dine in at my local Applebee’s on 383 Springfield Avenue, Newark NJ 07103 and was served by waiter by the name Donnell I order and dine in and took a to go order, however when I got home I discovered that I didn’t get my full order. Which was as followed 2 8oz stirlion with Parmesan shrimp and stakes, one with garlic mash potatoes And garlic green beans and the other stirlion stake was supposed to be four cheese Mac and cheese and cheesy broccoli. I received none of my sides. I called the restaurant to inform them of the mishap and I was told to call the next day for a refund. When I did finally speak to someone the following day, I believe the young lady name was Aura. She told me that she couldn’t refund me my money, because the the sides came with the stirlion so it wouldn’t be a price on the items separately. Which I understand but why wasn’t I offered a full refund for my to go order when it wasn’t the whole Entrée that I order? The total of my to go Order was 62.34? During these times that’s a lot of money to not get exactly what I purchased and being denied a refund for the failed attempt of my order.

  46. I was an employee at Applebee’s in north Las Vegas. I was threatened. I was cussed at. I was lied to. Supervisor made up a lie about me to save her own job. Reported multiple incidents and nothing ever happened. Was told I wasn’t working because of my attitude when the stuff they told me about was the same stuff I had reported about others who have worked there for 5 plus years. Reported it to the number they gave me and he hung up on me twice.

  47. It has nothing to do with our store in McPherson. The employees there are great. It’s your office! This new call center stupid idea!!!! I had wait forever for it to ring through. Then when they finally answered they could answer my question. They sent me back to some number and hat rang and rang until I finally hung up. Called back same thing. I’ve tried not to go into sit down restaurants but have done curbside since this Covid crap. I promised the kids Applebee’s so 20 mins later on the phone. I drove into our restaurant just to find out you changed you menus again… ugh… first it was the 3 cheese penne was taken off your 2 for menu. But our awesome was waitresses have made changes to the Chicken Alfredo to make it into 3 cheese penne only with linguini noodles.. now that has been removed… I don’t think we will be back for a long time. Cooperate stop making stupid changes. It took less time to go to b and order to go then it did waiting on the phone!!!

  48. Went to Applebee’s today for lunch because I saw the promo on tv for a dozen shrimp for $1 with a steak entree purchase. My friend and I were told that this could not be used because we purchased the 2 for $22 steak. The last time you had this promo we were able to use the both together. It seems to me that there should be a disclaimer to state the 2 for $22 is excluded.

  49. Your bartender in TX off of cockrell hill in duncanville always over service my husband drinks. He comes home sloppy drunk due your bartenders over serving. It should be about the customers safety, not a sale or tips. I how complain about this situation before. Safety first.

  50. You guys messed up when you took it out of Zion Illinois. When I was there the service was great you need to come back

  51. I had an interview on Jan 18th for an interview for a cook position and the general manager Denise came out and told me that she couldn’t hire me because I am deaf. In all my life I have never been turned down for a job because of my hearing

  52. This is not a complaint. But to say I ordered 2 full racks of ribs. With Mac & cheese, broccoli &cheese . Plus 4,bread sticks.
    It was cooked Superb. I had intentions of only eating half of my rack ribs and saving half of my food for tomorrow at the whole blessed thing. Whoever cooked it in Farmville Virginia was so good.
    Thank you
    Dianna Clark
    xxx Crescent Rd., Farmville VA 2390

  53. The gm in sedalia named adrianna or addy, is terrible. watched her push a minor employee and was not fired. she is rude and unprofessional. needs replaced. i cant believe anyone would promote anyone that treats others that way. i sure wouldnt wanna work for the company or eat at this restaurant again after seeing that. have talked to employees. she writes their schedules reducing them from full to part time then turns around and forces them to stay later because “she can.” this is my favorite restaurant in sedalia, mo and she has started to ruin that for this family and lots of other customers since before she became GM..

  54. Horrible food even after it was remade and I still paid for it This restaurant is in Orangeburg sc and has a terrible reputation. The manager Alice did not care. There were less than 8 people in the restaurant

  55. Yesterday was the Super Bowl and yesterday my experience with the only local Applebee’s was horrible and something that the Corporation should know about, since I will NEVER support this establishment again after 30 years!
    I waited in my vehicle at the Disability parking facing the “Car Side” opening for my order. The wait was over 30 minutes. As I was sitting, my friend and I watched the opening and closing of the door with many Servers and the public going in and out through the same door, never once did we see any cleaning of the door handles. We watched food on platters, exposed and going to customers under the outdoor tent. When the food departed the kitchen, it was approximately 25 + feet. Therefore food would not arrive hot since it’s Winter. We made a comment that our food would be hot since we were taking it away covered.

    Very wrong, ALL the food was cold, even though it took me 5 minutes to arrive home! There wasn’t any eating utensils, napkins or sauces.
    ORDER ITEMS –
    Onion rings were over cooked, dark and very thick with batter. Not edible and was thrown away!
    Steak Quesadilla had maybe 10 tiny pieces of steak that looked like little peas, where was the Steak? Barely any cheese and not spread anywhere near the end of the Quesadilla. Picked out the tiny pieces of steak and the rest of the flour tortilla was thrown out. Who wants to eat a flour tortilla?
    Chicken Fajita Roll was stuffed with very little chicken and so bland. Again, the tiny bits of chicken were picked out and the rest thrown away. Who wants to eat a flour tortilla?
    Chicken Wanton Tacos were the only thing that remained the same since its inception, yet were cold.

    During this terrible time in our history with COVID-19, you would think that service and quality would be of a higher precedent than ever before; to remain open and attract customers that support local restaurants, why would this not be as important?

  56. Hello,
    We ordered food to go and was missing the chicken Buffalo. When my husband called the restaurant, he was told to come into the restaurant since credit card was closed out! Because of THEIR mistake, my husband has to go back to get refund?! Not good customer service but not surprised since this restaurant still does not understand customer service concept,

  57. Hello,
    I am inquiring about my W-2. I have moved since the last time I worked and I haven’t received my W-2 yet, so I am assuming they were sent to the wrong address. If you have any information on how I could fix this issue or if you know who I should reach out to directly please let me know. I appreciate your time. Thank you.

  58. We love ordering our dinner from Applebee’s But so many times we are missing part of our order.I call and tell them but their answer is to drive out and pick up what they forgot.It is so annoying to have to drive back to Applebees to pick up what they forgot to put in my bag My last order was 2-24-21 they forgot my daughters Chrispy salad ,My grand daughters,bread stick,and my Grandsons Boneless Buffalo Wings were all dried up. I feel that this should not happen all the time with all most every order item We always seem to be missing one order.We go to the Newton ,New Jersey Applebee’s

  59. NO COMPLAINT…Just want to say I love your commercials…happy fun and I can’t wait to get back to visiting and the good food…it’s just so nice when your commercial comes in to hear something happy, bouncy in this down time. Most commercials I mute as soon as they appear ..not you…thank you again….East Hanover is close to me but I have been to other sites when visiting my kids etc. anyway just want to say thanks

  60. We like the food but whoever designed the Applebee’s app doesn’t know what they are doing. Lately I can’t signin or order as a guest. If I try to place an order as a guest the app reverts back to the order menu. Also I shouldn’t have to place an order to change my cc info.

  61. On March 6, 2021, I dined at the local Applebee’s in Del Rio, Texas. The music was extremely loud & seemed to be louder than the music at a bar or club. We could not hear each other talk at the same table. I even developed a headache from the visit.

    I asked the waitress to lower the volume but was informed that the bartender refused to lower the volume because the other customers were paying for the music. Since the type of music was inconsistent (English rock, hip hop, Spanish, etc.), it seems that the music was more someone’s personal preference.

    I asked to speak to the Manager but was told that the Manager was to busy. I eat outside my home almost daily but I really don’t care to return to this restaurant. I have been to many Applebee’s restaurants in other cities and never experienced such loud music. The restaurant seemed to be more of a club rather than an eating establishment.

  62. On 3/6/2021 a friend and I went to the local applebees in our city which is Mt.Pleasant Texas we was seated very quickly. An then it goes differently the waiter Chyann wasnt very nice at all the whole time that we was there she was very rude to other guest and employees and cursing as if nobody heard her. She was even about to try to fight one of the waiters. A person like that should have been fired on the spot. I did not eat there i did have one drink and my friend did order food but she got it to go we did not want to be in that type of hostal enviorment.

  63. I need help retrieving my login info from 2019 when I worked with Applebee’s • Team schostak
    My name is Coleman Davis

  64. we parked beside this man in a nice car “we weren’t no where near his car” and he came in applebees cussing me and my sister’s out threatening to “come shut us up” and then all the workers started teaming up on us calling us bitches and dumb bc he leaves them 100 dollar tips except the only one that was nice her name was kelsey I personally handed her a 10 dollar bill for her bc I wasn’t gonna leave it on the table for one of the rude workers to take but we even got the cops out there and they looked at the car and saw nun wrong with it and left and then the man bragged to us about how he could pay a lawyer to lie about what went on

  65. the managers do not respect applebee’s employees and do not respect availability matters.. the mangers Give “special” treatments” to certain Employees around here being buddy buddy with them, is not respectful. if that employee messes up the managers don’t care, but if anyone else messes up it’s thee end of the world..

  66. Just went to the Applebee’s on Montano and Coors in Albuquerque NM. The manager there should be removed from your brand. There were no cheesestick appetizer, the Caesar salad was rotten (returned), came out and said no mashed potatoes, French fries were not cooked thoroughly, had an order with no pickles, steaks were over done and waiter stated they were being recooked. We waited another 30 min for the steak as everyone else at the table was finished. No cheese on the Mac and cheese just crusted over noodles with cheese sprinkled on top. After all this the steaks were still served way over done. I didn’t want liver. Bottom line he needs to be let go. He never once came to the table to express any concern. He left it up to his waiter. The guy was literally running around the restaurant…running! The manager stayed at the bar stealing y’all’s money hitting on the female bar tender. True story. I don’t normally go off like this but this is totally unacceptable. I’m retired military and expect nothing but professionalism. Don’t say I didn’t warn ya.

  67. The Applebee’s on Highway 93 North in Kalispell Montana I was there with my family on 32121 the time was 7:20 the general manager brought out of meal that was a kid’s male I am a senior citizen and I don’t like to eat heavy meals in the evening so I had ordered off the kids menu and she come out and ripped into me in front of my family was the rudest nastiest most horrible person I have ever seen I have work in the food industry as a waitress and in other capacities all my life and if I ever talk to a customer the way she talked to me I’d have been canned on the spot her initials are GM she is the assistant manager of Applebee’s at that location and to tell you I am going to write a scathing report and put it on the internet of how horribly rude nasty she was she has no business working with or having contact with people in any capacity including a dishwasher I am going to write a complaint on your website every day until I know this which has been fired

  68. I was at gulfport ms this weekend I ordered supper for 4 people for delivery and we never got our food. The manager says Doordash has to refund my money and they say applebees does. I am tired of getting the run around. I spent 74.80 and never got my food or money back

  69. I observed baby’s high chairs being placed in isles at end of tables or booths, I consider this a hazard

  70. Let me begin saying none of your phone numbers work. Been trying to get through for 2 days now. My complaint is that Ordered curbside from one of your ABee’s restaurants In Sandusky Ohio 44870 , 419 627 2777. I told the server I wanted to pay my bill in 2 payments $29.25. I told her to take 20 off the card and I gave her 10.00 in cash. Well I recieved my text alert and it had 23.47 taken off my card. So when she came back out for me to sign the fake reciept which read 19.25 . she told me to sign the top one and leave her the bottom . but on the one I signed I left no tip . So I called the restaurant and talked with the manager but still not understanding WHY was a tip taken off when I signed no tip . So he looked it in it . He didnt understand what she had done a couldnt find the 19.25 receipt . it shouldve been 2 so he said he have to look further in to it so he offered me a 10.00 gift card that ha would send me. Well after thinking more about what your employee had done 1 she stole from my card when I said no tip 2 she foraged my signature on her slip to show a tip . Just think of how many people she has done this to that has gone unnoticed. We do not deserve to be treated with theft and foragery . just getting dinner for our families. And I would like all my monet put back on my card when you reach out to the Apple Bees in Sandusky.

  71. My husband and I went to Applebee’s in Vestal, NY we were seated given menus 15 Min later we still were not waited on. The waitress came by and said she was going on break and introduce us to another waitress after that we never saw her again we got up and left at the same time another couple in our section also got up and left complaining of the same thing. I could not find the hostess no bartender but there was another waitress coming from the bar I told her we were leaving because of the service and another couple left before us. No apology and don’t leave sit over here have a complementary drink on us nope not a I sorry or anything I will be hard pressed to go to Applebee’s again.

  72. Hello my name is chynna for my 21st birthday all i wanted to do is have a good meal and 5 dollar drinks i went to the apple bees in Baltimore md in towson i had a famliy emergency so i had to leave early. but my boyfriends friend offered. To take me out later that night any way everthing was okay till the manager i think shes a white lady with long black hair i asked the waiter for my bill 15 minutes later I hear someone yelling across the restaurant excuse me excuse me is this your card I can see that is has been used in my stores two times today I need your ID and because it was an Emerald Card it didn’t have my name on it she turns the cart around and looked at it and says it doesn’t have a name on it you know what I don’t even care she handed my card to the waiter and walked off they made me wait for 15 mins i had to ask for my card back i spent 60 dollrs the first time n 55 the second i feel she was wrong to say that and make me feel embarrassed in front of the whole restaurant why couldn’t she come up to me and say hey do you mind if I see your i d but thank u i just feel like i was treated wrong
    If there any questions my number is 44340xxxx thank you

  73. I and my family went to be sitter which there was only 3 of us. They told us it would be a 20 minute wait. We ask why when there where plenty of tables and was not busy at all. The hostess said they did not want to overwhelm the staff. The last time we went there the service was terrible, screw up our order and the food was cold but that was while back so we we thought we would give another chance. After this we will never be back specially when people were coming in after us and they were being sitter.

  74. Last night me my wife and two daughters went to applebees on lane avenue. Worst experience all time! Get to the door the waitress says it’ll be 25 minutes for seating. However we could clearly see at least six empty tables. Therefore we decided to order online. They don’t have the one dish I want( chic/alfredo/ spin. Then I’m told it will be a 25 minute wait for my order 9:21pm to be exact. I tried to pick up my order at 9:50pm and ended up waiting until 10:45 until I actually received my food that apparently had been sitting for a long time. I gave the male waiter who took my call online my full name Cornelius Mann. I also gave the the male waiter my name upon walking in to receive my order. Only for the waiter to claim no one took my name. $47 and the wait time. I don’t know who’s running this place but I feel at this point applebees on lane ave need to close there doors.!! Worst of all the experience for my kids is ruined!

  75. My wife and I ate at Applebee’s last night, it was hands down the worst dinning experience of our lives. With Covid-19 so prevalent in our everyday lives…we didn’t appreciate the waitress wearing her mask under her chin while coughing on my wife during order taking. The waitress Jade H TB#103 having an attitude like we were bothering or keeping her from something. When the order finally arrived she looked at my empty glass, asked if I needed anything else, I replied I would like another lemonade. 15 minutes later she came over again asking if we needed anything else. Once again I told her I still needed a lemonade. 5 minutes later she came back and slammed the lemonade down in the center of the table and there was anything else. I told her I wanted my check. I will NEVER eat at Applebee’s again.

  76. U need a host at the door,a manager that is friendly,manager that comes by table ,hairnets on cooks( 2 hairs in my food.Manager gave me 10 per cent off.For 2 hairs.Waiters are great.

  77. 04/24/2021

    Applebee’s Corsicana Management

    We are a family of four, two adults and two children. We arrived at your restraint around 6:15 pm and didn’t leave until after 8:00 pm.

    We ordered are food and were specific to make sure the waiter understood we wanted cooked hamburger meet well done. When my wife’s hamburger came out it was red hamburger meat with red juice, and my salad had an eight-inch brown hair in it. We reported the issue and the manager said it would all be taken care of.

    After the food was replaced and we ended our dinner the bill was presented. We did not receive any compensation/comps for the delay in our meal, the hair in the salad.

    I paid with cash, the total was $ 69.14, I gave the waiter a $ 100 bill and I went to the restroom. When I returned there was $30 and no change. We waited and waited for our waiter to come by, I wanted to know where the 86 cents were. He never came by; I asked another waiter which gave me attitude because I was wanting to know where the 86 cents were.

    We eventually left without the 86 cents, no comps for our troubles.

    This is the second time we have visited the Applebee’s in Corsicana in three weeks, both times the service and food was poor, but today was sad….

    You still owe me 86 cents, even without the comps.

    David Bruso

  78. I am sorry, but your staff was very rude and unprofessional. We have our name and number to get a table for 5. We sat in the car as the hostess stated. She said about 25 to 30 minutes. After 40 minutes no call. Went back in and she oh so sorry but now it will be 1 hour or so. I didn’t even see my name on the board anymore. Her tone of voice was if I needed to go somewhere else. Which we left and ate somewhere else. The funny thing was we got there before 6pm and the place was more than half empty. Never again. I think you should re- train your hostess staff.

  79. on May 2, 2021 at about 1:30 p.m. My husband and I went to Applebee’s on General Degualle in New orleans, Louisiana. i have been eating there for the last 20 years and have never experience what I did today. I was told there was a 10 min wait. So my husband and I say that is fine, so we waited. While waiting some other customers came up while we were waiting outside and asked how long was the wait, so I told the woman it wasn’t that long we had about a 10 minute wait. She said oh that not bad, and then went inside, about 3 minutes later my husband and i went inside to check on our status, only to fine they had seated the women that just went in. So I inquired about it and the hostess told be that the server wanted to serve them. I replied, that is really not fair, at this time we had been there about 20 minutes. So I ask to speak to the manager and the hostess responded to the other employee that the manager was the one who told them to seat them. So the manager came out to speak to me and ask what was the problem, so when I explained it to him, he responded, that their name was on another list, which I couldn’t understand because no matter what list you are on, the time should be documented. He really wasn’t trying to solve the problem and we weren’t getting anything accomplished, he acted as if he was angry because I was asking why were the other customer seated before us. So at this point my husband and i left
    because we were very disappointed with the response of the manager and I felt that he was very rude to us and wasn’t at all trying to solve this unfair problem. Again I was truly very disappointed with the service and the management. This is truly unacceptable

  80. We were at Bethlehem Ga. AppleBee’s . It was a terrible! We waited 45 minutes on the deck they sent us to ! Then we found out they would call us in 40-45 minutes!! It did not happen they did not have our name down! Finally were seated after everyone around us had been waited on to find out our order was lost ! Around two hours or longer we left with no food! If anyone wants to be on a diet go to BETHLEHAM Ga AppleBees! It was Mother’s Day but had no workers and the ones they did not have mind enough to write a order little long bring food out!!! It was a sad night!!!

  81. I was escorted out of your doral establishment with my wife by police last night. The report said disorderly conduct. I would love for you to review the tape from 5:45-7:25 last night and show us disorderly conduct. We did nothing. The manager Alan has a personal vendetta against my wife. He’s harassed us constantly for months.
    He’s possibly racist

  82. Hi my name is Jennifer Leidig and my case number is 2709303. I was told I would be contacted by the 5th street franchise in Reading Pa by Friday 5-14-21 regarding the case matter. I have yet to receive a call, email, or anything. I wish to be contacted immediately. My number is 610-333-xxxx . Thank you.

  83. My apologies I just sent in the complaint I don’t know if this is going to be the same area or not my complaint was from the big bins Applebys in Florida and there was a problem with the order of chicken wings which were supposed to be the flappers I got the drums and then they wanted the drums back and I said no just make the order right!! From there and get worse they actually cut me off from drinking and if I wanted a drink the the bartenders had to go through the manager to allow me to have a drink,which they did and I was allowed to have another drink so the hassle is not right. The wings I ordered weren’t right and for me to give up the other wings to make the order right was not right and I just don’t appreciate that after being there for over 30 years I have been going there and actually pretty much on a daily basis having about four glasses of wine: It’s not very often I order food but when I order food I want to be right! The time I was saying was the 15th of May from 330 to maybe 6 pm in the order was made about five 5:30 pm Bartender on duty was wine was Megan,she wasn’t bad about the whole thing. The bartender just coming on was the one irate about the situation and didn’t want to hear/try to resolve anything! I don’t recall her name,she’s normally a good waitress.name I believe the managers name that evening was Crystal period!!!!
    I can be reached at: rprxxxxx @verizon.net
    Or 813-677-xxxx
    Your immediate response and resolution to this situation will be greatly appreciated!!

    Thank you,
    R A Prairie

  84. Applebees Albuquerque airport on Yale Blvd. turned customers away at 0945pm. Business hours are til 1am with surrounding hotels near airport. Their specific comments to me were quote “ we had one server leave” and “ we had a 15 top” .. So they closed the whole restaurant down.., the whole restaurant.. my quests then was., “ ok so u are closing the restaurant because one server left?” Is he/ she Superman that the rest of your servers cannot fill in and make a great tip?! They literally turned customers that could not enter the restaurant because they had already locked the doors at 945 and possibly earlier than I got there.. I was able to w yet at 10 pm as a customer was exiting.. it was because of this that they had to engage with me. These were their quotes to me. And when I got there the 15 top was gone already. The restaurant lobby was sub capacity by this time. Yet the doors were anticipatedly closed and locked ahead of time.. It was obvious. Other airport hotel customers were outside waiting to enter and have a nice late dinner and then sleep. This was so ridiculous. I am quite sure this staff will not deny it when proved about this night. Saturday May 15. 9:45

  85. Visited your restaurant twice now in the past month . The first time we were told four people could not sit together . So we just left and ate across the street at another restaurant. We were there May 15 and was told that we could not wait on our table inside . ( no seats outside available) for my husband who can’t stand for a period of time . So we left without eating again at Abblebees .

  86. I visited your Troy Applebee’s and and I am a good customer . I dine in your restaurant 4-5 times a week . With the limited seating at the bar why do you allow children to have seating there when there are tables for them to sit at ?

  87. My name is Twyman Coley, my wife is Lucy Y. Coley, and our friend Angela Bates, the reason for my email, is to voice the egregious conduct, displayed by a server/employee (Alyssa C) of yours, at the Applebee’s 1700 W. International Speedway B Daytona Beach, FL 32114 (386) 253-3656, approximately 3:00 p.m. in the afternoon. The obnoxious experience started, after (Alyssa C) brought our “incorrect” drinks to the table (2 strawberry, and a rain blue lemonade, instead of 1 strawberry, 1 rain blue lemonade, and a sweet tea), for some reason she seemed “irritated”, with us for her mistake, and our visit was “adverse” from that point on. While taking our order, I “spelled out” the way I wanted, my 6 oz sirloin cooked medium “WELL” and ask for some A1 steak sauce, (because in the past, various restaurants have misunderstood, my preferred choice for medium rare, instead of medium well) (Alyssa C) facial/nonverbal response was to roll her eyes/sigh, as if I had offended her. We tried to over look all her, extremely negative reactions, but more just kept coming. After bringing the appetizer (onion rings) “stained/durty” silverware to our table and (1) saucer, we ask for some plastic ware instead, along with (2) other saucers. At that point (Alyssa C) became aggravated, as if that wasn’t the correct/proper/professional thing to do. My wife ask for some ranch dressing, for the onion rings, the response from (Alyssa C) another sigh, like we were inconveniencing her, from a distance our friend Angela noticed (Alyssa C) rolling her eyes from the bar area, where she was standing (tell me what server/employee, does/tries that type of unacceptable intimidation/disrespect) ? Our entree comes, we start eating the meal is tasty, corrected drinks are refreshing, but no A1 steak sauce, so I ask “again” for the A1, (Alyssa C) is agitated, she sighs/abruptly leaves, but before leaving, asks is there anything else, this table needs ? we respond no, not at this time. Now, we’re at the “end” of our meal, and our drinks haven’t been refilled, nor have we even been asked, by (Alyssa C) if we wanted them refilled, (a complete meal without a drink refill) “unconscionable” so I asked for (3) refills, in a to go cup, (Alyssa C ) response seemingly was that of relief, that we were leaving the facility/restaurant. So I left money with my wife, to pay the bill, and went to pull the car around, to pick them up from the restaurants main entrance. I waited there about 15 minutes, and wondered “what” was going on, to my dismay while paying/preparing a tip, (Alyssa C) went into a tyrannical rant, about how we had harrassed her, the entire dinner/visit. My wife and Angela, then reported the incident to the general manager (Christopher Cusmano) who was appalled at (Alyssa C) actions/comments before other patrons in the restaurant, and offered gift cards, but that doesn’t go far enough, so for the atrocity we recieved, while visiting your establishment, by the actions of (Alyssa C) I demand a “full” refund of $55.32, on the debit card used, $100.00 gift cards, and most importantly, a extreme disciplinary act from you, by dismissing/firing (Alyssa C), from ever treating any other customer, at that place of business, or any other Applebee’s location, in the United States Of America, along with an apology letter from your corporate office/(Christopher Cusmano)

  88. This it’s the 5 time going over and the last one we go every Friday or Saturday someone need to do something the place it’s always nasty outside, not enough waitresses and the manager it’s lost waiting time around 1hr for food and 35m for drinks Cazilia great waitress rest. Winterhaven 201 Cypress Gardens Blv. Florida 33880

  89. Went to Applebee’s in Oakridge TN couldn’t believe how nasty blinds and chairs were scares me about the kitchen. When I pay 60.00 a meal I would hope my surroundings would be cleaner. It should really clean due to covid. Is Osha saw this they wouldn’t like it a bit.

  90. Reference Complaint #2713304
    I spoke with the Big Ben and Applebees Bigbend branch manager, Michael. He assured me that he would speak with the employee and everything will be taken care of! I am satisfied with his answer and consider this complaint resolved.
    No further action required thank you!

  91. Good evening,
    My daughter recently got hired at a Applebee’s in Joliet, IL and I believe that the shift manager there is possibly stealing from the young workers.. She was hired as a “Carside” employee and they receive tips and are to split them daily.. however, there’s only two people that work this position.. so why are their tips split with him? Is this the practice of Applebee’s? Also, today she worked this “Carside” position by herself completely and didn’t receive tips.. however, this particular manager “Aaron” and two other workers were in the back area splitting money.. Does Applebee’s condone this? My daughter has been employed with the company for over a month and hasn’t gotten paid.. I believe this needs to be addressed immediately!!

  92. How can I contact Applebee’s so I can get the information so I can start getting Unemployment from my state

  93. I called AppleBee’s in Princeton indiana on may 15th asked if my paycheck could be mailed to my house I had been sick and no longer worked there he said yes but I still have not received it!

  94. To whom it may concern,

    I’m absolutely certain I’m not the only person to register a complaint on menu changes.
    1. Blondie dessert ? Why change from maple to apple? Might as well take off the menu or at least have both on the menu.
    2. Chicken Ceasar Salad? Toast used to be served with now serve with a dry and tasteless bread stick.

    Who made these food item decisions made a huge mistake IMO and I’m sure others.

    Robert Wirtzberger

  95. I received a $100 gift card by Email but it got deleted. Is there anyway that I can recover it?

  96. The manager on duty is extremely selfish and not a team player ! I, myself, as a general manager would never allow my staff to be treated the way Amy Bauman and her management team at Applebee’s in Covington Virginia treats their bartender and staff. I have literally watched on multiple occasions at different days refuse to help on the floor and spent most of the time fixing her makeup in the mirror while her server was drowning on the floor! It not only makes this location look bad but also the server who was actually trying! This continues I will recruit any viable staff for my restaurant in a neighboring town and so maybe your eyes will be opened to how badly your management is managing!

  97. Big complaint..
    I have photos of the health violations !
    Check # 8985953093358
    May 30th 2021
    Athens Tennessee location..
    4:36 PM..MANAGER was told !
    They called the manager “Ms.T ”
    Filthy conditions !
    I can email you pictures !
    Sub par cold food..Cole slaw side
    SPOILED
    HORRIBLE
    Manager

  98. Why did you stop the orange crispy shrimp and orange crispy chicken iressit a bowls? My wife, a stroke survivor, loves them.

  99. I was so happy that you brought back the Crispy Orange Chicken Bowl only to find out you have already removed it from your menu. That has always been one of my favorite things to order.

  100. I live in Nokomis Fl. There are three lots nearby that I wish had an Applebee’s. They are building a 250 bed hospital directly across the street and a couple of 150 new unit apartments within a block. Sale sign on property is for Hal Hoelbart 609-468-xxxx If you have investors in the wing, please forward info to them. Thank you.

  101. A week ago I placed an order for car side service I waited over 30 minutes and had to go inside to pick up the order it was sitting on a table and when I got the food it was cold that was almost a $50 order so I decided to give it another try I placed in order wait to pick it up for car side waited 10 minutes I cold was told it was on its way out I waited 20 minutes later when inside the order was on the table the lady I spoke to her name was Auna H She advice me that the customers in the restaurant will come 1st and with a smart mouth she said what you want me to do I’m gonna take care of these 1st before I take care of online orders and I told her I want to Refund the manager April came and spoke to me she was very polite she did apologize and as I explain to her what made me so angry was the attitude and the smart mouth the other lady had its light my service does not count someone needs to find out what the problem IS with the car side to go service because it truly does not work at this location.

  102. I left a complaint already about my experience with the car side service one thing I did forget to put in it was at Hartsville South Carolina location As I stated in my original complaint last week I placed an order for almost $50 worth of food I went to pick it up which it was ordered an advance I gave it an extra hour from the time out ordered to the time I picked up when I got to the restaurant I part in the car side to go section I waited over 30 minutes then I went inside and my order was sitting on the table the food was already cold I was upset but I decided I will give it another try so today I placed another order I did not do a had a pick up I was told order would be ready at 4:26 I arrived at 4:27 I waited 10 minutes I called inside and was told the order would be right out I waited additional 20 minutes then I went inside a server came to me her name was Auna H. I told her my name and explain to her how long I was waiting she got a smart mouth and said look do you see these people their orders come in 1st then I’ll get the online orders and I told her that’s not right I was told to be there at a certain time I understand I would have to wait a few minutes but she got smart and said well what you want me to do just give you money back and I said yes so she went to the manager on duty her name was April she refunded me the money came to me and apologized and as I explain to her what made me so upset was the young lady’s attitude and when she got smart with me I was done I know my 1st complaint didn’t go in full detail because I was upset and I did it as soon as I walked out of the store but Home Office needs to investigate why people who order car side service has to go inside to get their order it’s not working at this location I will say that the manager on duty April was nice she sing very concern but the damage is already been done In my opinion

  103. Hartsville South Carolina location is horrific the service is awful ordered carside to go service Had to go inside after waiting 30 minutes to get my own order The waitress her name is Auna H Was very rude and a smart mouth so I ask for my money back the manager on duty April was very nice she apologized She get give me my refund I just don’t understand why they have car side service if you have to go inside to get your order

  104. Im pretty upset I had a to go order at your Applebee’s here in chesterfield mi and your manager at that restaurant named leah was very and rude to me about my order … I ordered a rib-eye steak and I wanted it medium rare and they cooked it medium and I told her no i wanted it medium rare send it back make me a new one… She rolled her eyes at me and told me absolutely not and she will refund me and I can be on my way… Extremely rude the carside girl apologized to me about the mistake but the manager leah wouldn’t even make it right with me… I think you lost me as a customer and I think miss leah needs to be retrained or spoken to about how to treat customers

  105. Once again your restaurant was 0 rating from us. We went to eat at your Lodi restaurant and was ignored. We were there for over 5 minutes. No one came with water, silverware and or came to take our drink order. The place was not busy and several people just walked pass us. Then we had to bartender put down the police to other customer. Everyone has there own opinion. But am the wife of a law enforcement officer. And her putting in loud voice the police was not cool. We got there at 4:30 it was not busy. Noone seemed to care we left. Even the other customers gave eff us a strange look.

  106. I don’t think it’s a good idea for Applebee’s to take thier Bake Potatoes off the menu! Just letting you know! It’s what I get & I won’t be coming here for dinner anymore if it happens.

  107. I had a really bad experience at Applebees surprise az a couple months ago. I explained all the happened and never heard a word back. Is this how you treat your guests. Ive been going to that Restaurant for 10 years. Very disappointed nonone cared enough to talk to me.

  108. I think somebody needs to thoroughly check the Applebee’s in Hickory, NC. My niece started working there two weeks ago. In a week and a half, she became a what you call “expert”. Her second day there, she seen a roach crawling over the shredded cheese. They just knocked it off and kept serving. 3/4 of the employees there are doing drugs on the premises. Just yesterday, the manager found one of the employees in the cooler with a guy, who didn’t even work there. Nothing was done. My niece makes good tip money there, but she doesn’t want to be a part of that crowd, and they all are giving her a hard time because she won’t join in on their shenanigans. She walked into the kitchen and o e of the waitresses was snorting grinded pills. Again, the manager does nothing. Roaches are crawling everywhere and the managers and employees are drug addicts on the job. Some serious changes need to be made..

  109. I would like to bring it a problem to your attention that happened to my dad and I at the Cedar Falls, IA location.
    We visited this establishment on 6/8/21, and from the girl that sat to the person that was going to take our drink order was very unacceptable. The waiter/bartender came to ask us what we wanted to drink with his back to us and speaking very loudly. Needless to say we left and he continued to be very rude and really didn’t care about his behavior in front of the other customers. I will not be visiting ANY of these restaurants again after being treated that way..

  110. Went there for dinner with my family tonight and it was the worst i have ever seen it. I ordered 8oz steak medium rare it was well done my mashed potatoes were cold same with broccoli. My wife ordered ribs i think they were Guinea pig baby back ribs and her potatoes were cold as well my son ordered the whiskey burger? The bun was so hard he couldnt eat it. On top of it all our appetizers took 40 minutes to get to us. We spent 2 hours there after all said and done and itvwas not busy. Kids mac n cheese was definitly microwave crap. I dont know why it was so bad it is usually great. Very dissatisfied we all were. We dont like to complain to waitstaff so 8 am msging you this. grand rapids minnesota location

  111. We walked into Dundee Applebee’s at 1245pm. There were 3 tables seated, no one waiting and we were told there would be a 15-30 minute wait!! Why?? We wore masks as required ..even though We are both fully vaccinated. We are on our lunch hour and believe in supporting local businesses. We went to the coney who sat us right away with more customers in a smaller space. Ridiculous!!

  112. Just left the Ebensburg, Pennsylvania location 6/11/21 very disappointed! We were shown to our seats at 6:29 pm and sat there for 25 minutes and was never acknowledged or waited on. This in unacceptable! We had been going to this location for years and even brought friends and family. No more! I stopped and told explained you the hostess and not even a apology was given. She made no attempt to get the manager or person in charge. Needless to say this should have been addressed immediately but nobody cared. Shameful!

  113. Your Applebee’s in grants Pass is horrible your staff is very rude And telling a disabled wheelchair person that they cant accommodate them and making them leave it’s disgusting I’ve had a couple friends work for you as well and the way you prepare and store your food they say it’s very disgusting not clean cutting chicken meat everything on one counter without cleaning it Poorly ran restaurant

  114. We ordered 2 oriental salads, grilled. What we got was chicken loaded with pepper.. We were told it was a spice and that is the way the chicken was prepared for the last 6 months. We just had the same thing 2 weeks ago and it definitely not prepared like that. We could not eat it. My mouth burned and I could not stop sneezing. The manager at Applebees in Wisconsin Dells would not offer us anything other than a replacement for the same thing!! Would not refund or offer a coupon (except for what we just had) So , we paid almost $30 dollars for two inedible meals that we had to throw in the trash. I will never recommend Applebees here again, nor will I ever eat there again. Too bad customers are treated so badly. If our money is not returned we will be letting others know and warn them about going there.

  115. Was in your restaurant in Manitowoc wi with my family June 13th for lunch. We were 6 people. 1 st had to ask for appetizers after 30 minutes. When they brought it we had to ask for plates. Service was slow and had to ask for basics. Received gift card and hate to use with this service.

  116. You know as well as anyone that the masks are ridiculous and the vaccine is deadly, YOU can not force your employees to take an EXPERIMENTAL drug and punish them with the mask BS again, We will boycott the one in Greer SC. Get outta SC if you want to push your demonratic agenda on SC> We do NOT want it and we do not need it , NO MORE MASKS ! This is the USA not China goons

  117. I would like to file a complaint with the awpplebees at 8025 12 mile rd warren Mi. I called in a curbside order for pick. My order was not brought to me. After waiting I went in and waiting an addition 15 mins. All the while my food was sitting on the counter under the air conditioner. I asked for the manager Josh that came to see me and I share my concerns about spending $40 for food and having them thinks it’s okay to give me cold food. He said the best he could do is have it remade and I would have to wait and addition 20minutes. I expected a better response, I expect hot food at the time it’s ordered. Or an apology if I ask for curbside why is it that I have to walk inside the building. Is this a new Applebee’s policy that I should be aware of. I look forward to hearing from you soon.

  118. Yes I have a complaint I was at the Cedar city Applebee’s in Utah. I had a gift card that I had just called on and was told there was $50 on it. However once my meal I’ve been served and we went to pay the bill the manager came out his name was Garrett and told me that there was no money on this I tried to run it three times and it doesn’t work. He was not very nice he basically treated me like a criminal like I was trying to pull one over on him. His demeanor and how he handled it was completely unprofessional he left my father-in-law and mother-in-law feeling violated also. I guess he just needs to be taught how to be more professional because I believe he could’ve handled it a lot better than he did. I still don’t no the mixup on the card and I understand that has nothing to do with him. However if it’s a new card and hasn’t been used I think there should be something that could be done. I doubt I’ll be back at least at the one in Cedar city because of how I was treated. I guess that possibly there needs to be some training done of how to do customer service because this manager sucks at it. Signed not a criminal but treated as one probably never coming back.

  119. Just a brief note here. Applebees use of the song “Welcome back” in your commercials is nothing short of genius. And what timing.

  120. Applebee’s south ridge has had a toilet issue for over 2 weeks now. I’ve asked the manager after using the restroom from eating an they said it would be fixed within the week an it still is not, there is shit in all the toilets an none of it will flush . This is ridiculous they are forced to serve us with no restroom! It needs to be fixed .

  121. Applebee’s on Dudley Farm Rd in Charleston, W.Va. needs their bathrooms plumbed bad! Toilets overflowing, won’t flush, spilling out onto the floor. The whole restaurant smells like poop. This place has been going down hill fast. It needs some major help in the kitchen and with management.

  122. I had a bad vibe before my boyfriend and I went. My boyfriend kept calling to ask was the dinning area open. The guy kept hanging up on him. We ran errands and ended up at the same Applebee’s that he was calling. We went in and everything was fine, I showed our waitress a text, asking do they sing the birthday song? It was my boyfriend’s birthday. She said she didn’t know,she has to ask the manager. We ate and all of a sudden I heard the bar tender (female) screaming we are not suppose to do that, she kept repeating it and then tells a customer at the bar I’m not going to do it. Another lady came with a brownie and ice cream and said I was going to sing Happy birthday but we can’t do it. I told her thank you I heard the whole conversation. As I was leaving I ask a lady is the manager around? She said he’s cooking and they are short staff. I understand the manager not able to leave he was cooking. That bar tender was way out of control, the only reason I didn’t show out because there was a toddler sitting behind me.

  123. I discovered a large piece of broken dishware in my food after dining in, and taking some of it to go. It wasn’t till I ate the food later that evening that I discovered the glass in a bite! Just moments before, I almost offered my son the remaining food that had the glass in it, thank God I didn’t give it to him! He could have been seriously hurt! He doesn’t inspect his food, he just eats it!
    After reporting the incident to management (two different ones)…on 3 separate occasions…I gave my information to them to contact me regarding protocol of this event. No response from either one. Not a phone call, email, nothing. This goes on for two months…now I’m thinking they purposely don’t want to address this, seeing as I’ve been TOLD REPEATEDLY that this would be handled. Now it’s month 2, and I’m seeing the first manager AGAIN, and she’s fully aware of why I’m there. She looked surprised to see me.
    At this point, I feel like I’m being ignored and that the customers care matters none…service was bad…and no concern to what happens to customers in their establishment. So now I’m wanting to take further steps to enforce justice for my suffering and inconvenience for lack of concern for my life or my sons, or anyone who pays for service at their store. I feel pressing charges may be in order.

  124. I need to speak to the general manager of the Applebee’s in Washington mo 63090. Regarding a fall that happened may 27th.

  125. I am a now former employee with a lot of complaints and information about store #314 please contact me

  126. I just ate at the Queensbury NY Applebees and they gave me a fork and a plastic straw in a paper bag before I even ordered. I think straws should be in the waitress pocket and only given out when asked! I know even though the straw was wrapped in paper, they have to throw it away even if I dont use it, which is also insane! Please stop using plastic straws! What is wrong with drinking out of a glass people!!!!

  127. My name is Brandon Parnell and I work at apple bees on bessemer road in five points. I have a complaint about a manager it is the kitchen manager. It was a threat I was threatened on yesterday I would like to complain about it. And I don’t feel safe at all.

  128. I would like to know why everytime i go to my favorite Applebees its a 40 to an hour wait? I have been their on different days and hours. I go with 4 cars in the lot atimes an u go in its a waiting list. This place is located in burlington nj. Route 537. Get back to me on this.

  129. On Wednesday June 30th went to Applebee’s on South Loop 289 around 2:10 there was two tables with people sitting down we finally got set down we ordered bar drinks and an appetizer it took 33 minutes for the appetizer we finally got our lunch at 3:55 my granddaughter ordered the steak medium rare when we got it it was very well done he ordered cheese on her broccoli no cheese on the broccoli the waitress said well you should have told me I would have have them make another plate but we told her it took them more than an hour to bring our plates and she only came by twice and I guess she was the bartender also and she was taking shots behind the bar we asked for a manager but the manager never came by they discounted $11 off bill

  130. What has my girlfriend been harassed at one of your fort Wayne franchises so badly that she had to quit with the manager’s blessing.

  131. I ordered a steak dinner and requested a Caesar salad in place of a potato and another Caesar salad in place of the vegetable. When we got our order I was charged fora steak dinner and was also charged for both salads. I was never told that there would be an additional charge for these salads. I was charged $14.99 for the steak dinner and an additional $1.99 for each salad. It appears that I paid $14.99 for the steak only. I’m NOT a happy customer.

  132. To whom it may concern, The wife and I were at the Applebee’s I n Salisbury, NC and as much as I hate to say it, it was 1 of my worst restaurant experience I’ve ever had. 1} We were seated without menus and our waitress disappeared it was about 8 minutes before she reappeared and we had to ask for our menus, then she disappeared again. We waited at least 5 more minutes before she came with the menus. It was 10 minutes later when she came back to take our order. 2) we had to ask for silverware. For lack of a better word, the food sucked. My steak was over cooked and and almost as tough as shoe leather. 3) There were only 4 tables occupied with 1 couple per table. Never could understand why it was taking our waitress so long to do anything.

  133. My wife and I have come to the Applebee’s in Seymour, IN, several times. We have had very good food and service. Tonight was the worst ever!! Food was good! Service was not helpful, or any since of urgency!! Had to wait for napkins and silverware! Tables dirty, slow service, acted like it was a huge deal to get menus!!!

  134. Me and friend when Quincy Applebee’s there was fly in her drink no one came check on on last Wednesday round 2 there service was really bad so try fix the so can do better next time

  135. No complaint. Not a usual customer but want to tell you you’re advertising that is viewing on tv is just great. Picked the right advertising agency. Usually adds annoying But you’re latest adds are enjoyable with the music. Good job

  136. We ordered cheeseburger and a steak dinner both tonight and cooked medium. Both were bloody and not near cooked to be edible. I had to cook our take out meal when I got home so much for paying for dinner for two out.

  137. I ate at the Chicago Grand Ave. location last night 9/19/21 with a couple of friends. My friend and I got food poisoning from this location on the same night, different entrees. I called the manager, Timothy Willis, and he told me he could not issue a refund for our experience at his restaurant. He was very condescending and rude to me on the phone. When I asked for a refund, he said he could not help me and told me, “I’m going to have to end this conversation because I have a business to run.” I would please like a refund for my experience.

  138. I see Applebees are running an ad on Facebook for a voucher for two to eat free…..just text for my voucher for two…….Thanks!!

  139. On 9/24/21 me and my wife did a to go order for lunch at your location on garden of the gods in Colorado Springs me and my wife go to pick up our order well at that time what’s crazy is this happened with your manager Travis worst manager I’ve ever met .. but we go in to pick it up my wife noticed something was wrong so she told him and he got an attitude with my wife so I told him hey don’t talk to anyone with an attitude like that well he walked off all mad came back with our order we take it and my wife said thank you and I swear her called my wife B_ _ _h under his breath it was loud enough my fmwife heard it and she told me and I was about to whoop his a_ _ but my wife told me he’s not worth it…..worst experience I’ve ever had at any restaurant I hope you guys get ride of him or transfer him because we will never go in that location. Ever again while he’s there…..sorry for the inconvenience

  140. My experience at this Applebee’s on 1220 S. Clearview Pkwy was awful. My family and I ordered and waited at least 30 minutes for our food. The waitress (Alexis H) comes and tells us that my order, the appetizer platter (this was going to be my dinner, not the appetizer) is unavailable because they were out of mozzarella sticks. So I asked if I could just substitute and she answered no because she’s not able to substitute anything on the sample platter. I then ask for the manager Melinda comes to the table very unapologetic and states the platter has been taken off the menu and they haven’t been serving that platter for over an hour. Keep I’m mind I ordered it over 30 mins ago. So I then order the whisky bacon burger. It comes out of the kitchen very sloppy. The bottom bun was soggy with sauce that I couldn’t even pick up the burger. I show the sloppy burger to the waitress and her response was oh yea too much bbq sauce. She then says she can take it off my ticket but then she would have to take the food. I told her to take it. She never even offered to correct the burger!! This was not the 1st bad experience I’ve had at this location. I completely understand being out of an item. But that compared with non apologetic customer service from the waitress AND the manager is unacceptable.

  141. Joannrosxxxx @yahoo.com. i hold stock with applebee’s since at least 8 years ago. How do i find out where i stand . need info on this please. Worked at arlington tx location joann m rose

  142. We love Applebee’s, being a restaurant/local Pub owner we realize help is hard to find, however, 8pm on a Sunday, locking the doors without posting hours an hour in advance is not acceptable.

Leave a Reply

Your email address will not be published.