WalMart Headquarters

WalMart Stores, Inc. Headquarters Contacts.

Corporate office address, contact information and phone numbers for the WalMart Stores, Inc. Headquarters.

Write a review or read complaints from other customers.

WalMart Stores, Inc. Headquarters Phone Number and Contacts.

Company Website
http://www.walmartstores.com
Related
Sam’s Club
Corporate Address
702 Sw 8th St.
Bentonville, AR
72716
Company Contact
Michael Duke
Position
President and CEO
Phone Number
(479) 273-4000
Fax Number
(479) 277-1830
Employee Count
2,200,000
Twitter IDs
@Walmart, @WalmartAction @walmarthelp

Walmart Email Info – Walmart CEO Email address.

Mr Doug McMillon
CEO
Walmart Ceo Email Address[email protected]
Walmart Corporate  Office Phone Number479-273-4000
Personal Twitter@Walmart

Where is Walmart’s Headquarters?

Walmart’s Corpororate Office address is:

Walmart Headquarters
702 Sw 8th St.
Bentonville, AR
72716
USA

What is Walmart’s Corporate Office Phone Number?

Walmart’s Headquarter’s phone number is: 1-479-273-4000. Walmart prefer that customers contact the customer service number below, however.

What is Walmart’s Customer Service Phone Number?

Walmart’s Customer Support phone number is: 1-800-925-6278 (1-800-WALMART)

How do I Contact the Walmart Customer Support?

Use the customer service phone number. Alternative, use the Walmart Email Form to ask a question.

The Walmart Customer Service email address is: [email protected].

You can also contact Walmart Customer Care via their Twitter handle @walmarthelp or on Facebook at www.facebook.com/walmart. Click on the Contact on Messenger on the right hand side of the Facebook page to send the customer service team a Messenger message.

 

Walmart Executive Team.

  • Doug McMillon- President and CEO, Walmart
  • Greg Foran- President and CEO, Walmart U.S.
  • Judith McKenna- President and CEO, Walmart International
  • John Furner- President and CEO, Sam’s Club
  • Marc Lore- President and CEO, Walmart eCommerce U.S.
  • Andy Barron- Executive Vice President, Softlines and General Merchandise, Walmart U.S.
  • Dan Bartlett- Executive Vice President, Corporate Affairs
  • Brett Biggs- Executive Vice President and Chief Financial Officer
  • Steve Bratspies- Chief Merchandising Officer, Walmart U.S.
  • Tracey D. Brown- Senior Vice President of Operations and Chief Experience Officer
  • Michael Dastugue- Executive Vice President and Chief Financial Officer, Walmart U.S.
  • Pedro Farah- Executive Vice President and Treasurer, Walmart
  • David Galloreese- Senior Vice President of People, Sam’s Club
  • Ben-Saba Hasan- Senior Vice President and Chief Culture, Diversity and Inclusion Officer
  • Marybeth Hays- Executive Vice President, Consumables, Health and Wellness
  • Jamie Iannone- CEO, SamsClub.com and Executive Vice President of Membership and Tech
  • Mark Ibbotson- Executive Vice President, Central Operations, Walmart U.S.
  • Ashley Buchanan- Executive Vice President and Chief Merchandising Officer, Sam’s Club
  • Jacqui Canney- Executive Vice President, Global People Division, Walmart Inc.
  • David M. Chojnowski- Senior Vice President and Controller
  • Maarten Jager- Senior Vice President and Chief Financial Officer, Sam’s Club
  • Clay Johnson- Executive Vice President and Enterprise Chief Information Officer, Walmart
  • Jay T. Jorgensen- Executive Vice President, Global Chief Ethics and Compliance Officer
  • Jeremy King- Executive Vice President and Chief Technology Officer
  • Kerry Kotouc- Senior Vice President – Sam’s Club General Counsel, Asset Protection
  • Liza Landsman – President, Jet.com
  • Richard Mayfield- Executive Vice President and Chief Financial Officer, Walmart International
  • Kathleen McLaughlin- Senior Vice President and Chief Sustainability Officer, President at Walmart Foundation
  • Cindy Moehring- Senior Vice President, Chief Ethics & Compliance Officer – U.S.
  • Michael S. Moore- Executive Vice President, Supercenters – Walmart U.S.
  • Julie Murphy- Executive Vice President, People – Walmart U.S.
  • Enrique Ostalé- Executive Vice President and Regional CEO – U.K., Latin America and Africa, Walmart International.
  • Kerry Pauling- Senior Vice President and Chief Technology Officer – Walmart International
  • Charles Redfield- Executive Vice President, Food, Walmart U.S.
  • Karen Roberts- Executive Vice President and General Counsel, Walmart Inc.
  • Tony Rogers- Senior Vice President and Chief Marketing Officer of Walmart U.S.
  • Gisel Ruiz- Executive Vice President of Operations, Sam’s Club
  • Greg Smith- Executive Vice President, Supply Chain, Walmart U.S.
  • JP Suarez- Executive Vice President, Walmart Realty
  • Dirk Van den Berghe- Executive Vice President and Regional CEO – Walmart Canada and Asia
  • Hsiao Wang- Senior Vice President and Chief Technology Officer, Sam’s Club

 

The Walmart Board Of Directors.

  • Gregory B. Penner- Chairman Walmart Board of Directors – General Partner of Madrone Capital Partners
  • James I. Cash, Jr.- Lead Independent Director
  • Sarah Friar- Chief Financial Officer of Square, Inc.
  • Timothy P. Flynn Retired Chairman and CEO of KPMG International
  • Carla A. Harris- Vice Chairman, Global Wealth Management and Senior Client Advisor, Morgan Stanley
  • Steven S Reinemund- Retired Dean of Business and Professor of Leadership and Strategy at Wake Forest University
  • Kevin Systrom- CEO and Co-Founder, Instagram
  • S. Robson Walton (Rob Walton)- Retired Chairman of the Board of Directors of Walmart
  • Steuart Walton- Founder and Chairman, RZC Investments
  • Tom Horton- Senior Advisor, Warburg Pincus and Former Chairman and CEO of American Airlines
  • Marissa A. Mayer- Former President and CEO of Yahoo!, Inc.
  • Doug McMillon- President and CEO, Walmart

 

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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474 Customer Complaints for WalMart Headquarters.
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  1. i went to the walmart store in piscataway nj to return an item. i had the original receipt and the item was not used. i was told that i had purchased the item over 90 days before and no refunds were given after 90 days. the customer service rep pointed to a big sign on the wall., there is nothing on my reciept that the return policy was good for only 90 days. why is there nothing on the customers receipt advising us of walmarts return policy, as far as i am concerned, there is no time limit for the return since nothing is on the receipt.

    1. Out of curiosity, has anyone at Walmart HQ helped you? I’m curious to know how seriously they take these complaints. Thanks! Michele Z

      1. No. I sent an email on 12/31/2020 and 1/4/2021. No reply. I am now emailing the CEO/PRESIDENT of Walmart. Last time I did this, the manager of the store I complained about called me the next day. I don’t mess around with customer service depts. any more

        1. I did the same about a policy that clearly discriminated against the disabled customers and violated Federal Disability Rights Law. Corporate agreed with me and notified the store that they were wrong. The store not only didn’t change, they told me they couldn’t change because the change conflicted with Walmart policy. So, days, letters, phone calls later, the complaints had gone around in ILLEGAL circles, even though top Walmart admin had said they would fix the problem. Walmart never fixed the problem . . . it has been almost a year!
          I suspect they will remove this post and another of mine, as they reserve the right to do. This is not a site offering the right to free speech. Walmart has the legal right and power to squash any complaints made on this site.

      2. The corporate official will listen, agree you have a complaint, phone the store in question, talk to the management. The management will have (truthfully) NO POWER to change either the conduct of store personnel NOR the Walmart Policy, but will try. My current complaint (my second) is that Walmart has a policy in clear violation of USA Federal Civil Rights Law under Americans With Disability Act and does not to make the accommodations for the disabled community required by law. They say they will, but they don’t. Walmart’s floor workers are nice, have no power what so ever, are not allowed to problems solve customer complaints (although many would really like to do so). Walmart’s Corporate management and its absurd policies tie the hands of their first line employees. This is why Walmart has lost so many Civil Rights ADA lawsuits in various States. Walmart thinks their policies control Federal Law and acts as though Walmart is not subject to Federal Law. I hope the disabled community hammers Walmart with such lawsuits that they have to close their doors.

      3. No. I have been trying to get a problem resolved since their Black Friday sale. And have emailed them over 13 times and have come to the conclusion that they do not take my complaint seriously at all.

    2. I know what your going through everything i bought for xmas( electronics) all had to b returned! And then today, went there to return mmy last item! And cause i cant wear a mask and unfortunately dont drive haven’t got to Belleville ont. To get a thing saying i dont have to wear1! It was an absolute nightmare!

    3. On January 9th 2021 I purchased a Netgear Nighthawk X6 Wi-Fi router. The router worked great up until the week of February 19th 2021. I started having connectivity issues so I contacted Netgear they informed me that the router that I had been sold had already been registered to a person named Charles. I then went to Walmart to try to get another router or to get my money back. The lady at the customer service desk pulled up my purchase from my card and we found out that the Box serial number and the router serial number did not match. At that time I was told that I could trade straight across for another router but they did not have one in stock. After a couple of days I I contacted Netgear again to try to resolve the issues myself unfortunately the serial numbers do not match so I was transferred to a manager I have a case number now. Both serial numbers the one on the box and the one on the router are registered to the same person Charles Edwards. So once again I’m screwed I went back to the Walmart explained to the store manager what was going on and he still refused to give me a refund even though they can pull up my receipt even though they can see that I purchased a box with a serial number on it and a router with a completely different serial number. He mentioned that his boss said that I could trade straight across however they still do not have them in stock and will not have them in stock or a while. I want my money back and I never want to do business with the Walmart in Greenville Texas again

  2. I am facing a problem to login to apply for a job at Walmart using my email address as an ID ,but it doesn’t go through. How can I apply ? Is there any suggestion?

  3. I had the worst experience at the store at 3223 Hammer Lane in Stockton, CA on May 24, 2018. The manager is Rickey Robertson. After my fourth call to Customer Relations (the first three calls made me feel as if my issues would be resolved). The last person I spoke to agreed with the store decision to not refund my money order before investigating the history of my complaint. When I asked to speak to her supervisor, whose name is George, he also agreed and in a reprimanding tone told me that they can’t make the stores do anything even though I met the requirements of the stores’ policy for refunding a money order. In addition to that the assistant manager, Michelle, refused to acknowledge hat I met the requirements according to policy. I don’t recommend any customers to use the financial services of purchasing money orders because Walmart has a problem with backing up the service that they give and refer you to Moneygram. You will never speak to a live person with Moneygram. If Walmart does not refund you then you have to complete a claim. You are charged $18 and it will take about three weeks to get your money back for an eighty-eight sent money order. So much for giving customers a great experience at WalMart.

  4. Ran across this on the internet.

    Monique … Have you heard about the Walmart boycott? On June 21st no black dollar circulate in Walmart chains. you can help by spreading the word not to shop at Walmart on JRan across this on the inune 21st. Often times we March in the streets and our black men are still dying. Stand with us today with our new form of boycotting. Walmart will not be the only store we boycott it will just be the first of many. Spread the word today. #boycottWalmartonJune21

  5. I notice while on Vacation at Hillsboro, Oregon. Jehovah’s Witnesses had a Religious Booth
    outside the Walmart store. I like it because it is all positive information.
    Can you permit a booth like that here on Maui,Hawaii where I live?

  6. If you shop at the Poplar Bluff Walmart Store there is a manager named Steve watch out because he has got a high temper and he does not like vendors or merchandisers he has caused so much trouble with vendors he thinks he is a store manager and over runs his authority in this store he needs a reality check and he really needs to go to a different store all together than the one here or get out of retail and leave Wal – Mart all together it is sad that this manager has this much of a attitude problem and that he causes this much of a problem with other people

  7. Went to Wal-mart today 7-17-2018 in Moberly MO. off of the 24 highway, loaded up some groceries about $130.00, went to pay with check, (check was not mine it is in my mother’s name) in which I have POA over. Well they asked for my ID in which I gave it to them, they said your name is not on the check and I said I have POA. I totally understood the dilemma that they would need to see proof. They said to set groceries aside and they would be waiting for me when I got back. Went home got POA papers and showed the proof of POA. Oh, forgot, when I got back groceries were not there, they had put everything back which was disappointing to me. Anyway showed them proof and was still denied from purchasing groceries. My mother is 87, and my father is 91, It’s not easy for them to get out and to go anywhere, that is why the Power Of Attorney was given to me to do their business for them. What may I ask is your policy on those who have POA?

    1. Your experience is a perfect example of how Walmart believes and acts as though the Walmart policies are above US Law. The store personnel are told to follow Walmart policy, do not know the law, and cannot follow the law without being subject to discipline for misconduct and possible termination.
      Walmart Corporate, when contacted, takes some steps to change the policy or communicate the law to the stores which then ignore that communication, because SOMEHOW the communication is never transmitted to the store and employees are never trained in the law.
      In short, Walmart freely ignores the authority of the law.
      I’ve been through similar twice now.

  8. I received my Walmart Charge Card. I went to Whitesburg Walmart In Letcher Co. KY. The cashier ask me if I want a Walmart Charge Card , she told me that I would get $25.00. I made a purchase today and my card was declined! The cashier told me that I had to make that purchase when I signed up for this card. The cashier the day I signed up for this card, had already checked me out. Why didn’t she ask before I made that purchase that day!! I am very upset. The cashiers need to be told to give the customer information before they check out!! We have a generic Walmart in Whitesburg. I can not buy a full sheet of Bounty paper towels. I have to drive to a Super Center to make that purchase. Someone in headquarters need to call the manager. The manager needs to know what is going on with these cashiers. I am disappointed in the Walmart Charge card.

  9. My biracial granddaughter was stopped by the older, white, female greeter today to have her merchandise compared to her sales receipt. I have NEVER witnessed this happening at this store. There is a small black population where we live (Plainwell/Otsego, MI) but this is unacceptable. I have shopped at this store every week since it opened – spent tens of thousands of dollars there! I will NEVER shop there again. Management needs to weigh the abuse of customers against the monetary loss of mistreating people of color. I called and spoke with an assistant manager and he did not seem to take this seriously. I will shop at Meijers and the locally owned Harding’s store from now on.

    1. You should see what Walmart does to disabled customers. I am truly sorry for your daughter. She is not alone. They do worse (and that is saying a lot!) to disabled customers.

  10. since when does wal mart take a full time employee and give them part time hours ? since the managers best friends kids need hours store 4399 Elkhart in. yet they still have a help wanted sign in front of the building but only friends of the manager are hired and no one else still empty shelves thru out the store. need to fire managers and hire someone that is not biased.

  11. i have been using the pharmancy at the walmart on 6th st in corona ca 92882 since i moved here 5 mo ago and ask every time why there are there no sani wipes at the door., each time talking to a different person was told we are going to soon , even by management . this is not a very clean store to begin with floors etc and the carts are very dirty i will be changing pharmacys so i do not have to go there any more there any more . but hope something will be done about this .

  12. The customers of Walmart leave shopping carts in parking spaces so frequently that often I have to get out of my car and move a shopping cart so that I can park. Take a look at the Aldi Store parking lot. There are not carts left everywhere. Why not? Because at Aldi, you must put 25 cents into the cart to move it and when you return the cart to the cart rack, you get your 25 cents released back to you. I think Walmart should adopt the Aldi model.

    1. Walmart shopping carts for the disabled are often left outside the store where they are inaccessible to disabled shoppers. Even when inside, the carts are not always charged up. You, Mike, presumably have feet and can get up to move the shopping cart. It is much more difficult for some disabled shoppers to find a Walmart clerk to take the disabled cart to the parking lot, unload the cart into the car, and to return the car.

      1. You know those carts say in store use only. Stores cannot keep people from taking them outside even though they should not go out especially in the rain or snow. The lack of respect for others who need the carts by those selfish people who are unwilling to ask an employee to help them load the items into a regular cart says more about their lack of consideration for others than it does about walmart employees.

  13. Do not buy a prepaid card from Walmart.

    When I purchased the bluebird card and loaded a $195.00 on 8/23/18.
    I tried to use after I bought it and couldn’t, so I went back to Walmart and spoke to a supervisor and store manager and they said it had to be on your end.
    Because my receipt showed it had been scanned upon purchase and loading the $195, that I had to call Bluebird/American Express.
    Bluebird shows it’s an invalid card (was not scanned appropriately).

    I have called at least 40 times and I have spoken to 8 or 9 supervisors and also spoke to Balwant in prepaid resolution dept and his supervisor. I was given an email address to forward documents for resolution and would get something in the mail within 5 to 7 days.
    Because the 3 fax numbers that had been given to me, I was continuously told they didn’t receive my documents.
    After emailing on 9/18 to Balwant I called back 2 hours and verified docs were received and spoke to Balwant supervisor and was told they had to forward documents on to the group that handles my type of complaint with the card.
    I’m still waiting, no update or communications.

  14. I used my card #4448 Aug.- Oct. 2018($249.42) and I had misplaced it they said they where sending a new card # 5878 which I never used because when I got It, went to act it and I was told it was cancelled, so they sent me another card #6603 which they said they transferred the balance from # 5878 of $856.33.Where that balance came from beats me. I made a payment in Oct 2018 ($25.00) , and they sent me a check for $856.33, now they say my balance is $1060.07, I will pay off the balance of $203,74 by payments but not more.

  15. Hello I had a interview with your spruce grove location and when I received the email that I got the job I went in to make sure that I would fill the information out properly I was told by the woman that interviewed me that that’s. Was a mistake and that I was not to be hired do to her recommendations. I would like to know what qualifies a person to join Walmart? I was given the clear message that I was being disgruntled against simply because I was the only guy at the group interview. I was interviewed for the meat stocking position by a manager that handled the cashiers and not by the person that manager of the are. I a a certified meat cutter and I find it insulting that that only man in the interview in need aof a job gets looked down on by the people you have in the manager position and thatn the manager oe area could not be there

  16. i live in pensacola Florida and your store on Blue Angel Parkway is terrible. its CONSTANTLY out of stock on things i need everytime I go in the store there always out of stock like last night wenrt for some ants NONE in my husbands size themn went to get our coffee NONE that we drink. on the shelf but a big empty hole next time im taking pictures and blasting yall whoever is managing this store needs to be checked on because he isnt doing it right

  17. We have been shopping at Walmart for years now. Today I was notified that you are changing the “Saving Catcher” app. My phone is to old to load the “new” app on it, therefore I will not be able to use or save any of the saving by shopping at Walmart. I feel I am not alone in this. You people have made it very difficult for us older generation to participate in this “new” saving catcher program, therefore I will be doing my shopping at WinCo from now on. If I am not able to save up the savings by shopping at Walmart to use as I wish when I wish, then there isn’t any incentive to shop there anymore. I also have money on my saving catcher that I can’t get and I never received a “plastic” gift card or eGift card email. This company is a joke. You take in millions upon millions and begrudge the people to “save” a few dollars to use as needed. Shame on you. Goodbye Walmart…..Hello WinCo.

  18. i HAVE BEEN TRYING TO GET A REFUND FOR DUPLICATION OF PAYMENT BY MYSELF AND MY INSURANCE COMPANY SINCE JULY 2018. ALL I KEEP GETTING IS THE RUN AROUND AND APOLOGIES. I AM NOT TALKING ABOUT $5.00 I AM TALKING ABOUT $85.00. MY ISSUE TICKET #181023-011456 HAS SUPPOSEDLY BEEN EXCHALATED TO THE HIGHER UPS WHO CAN’T SEEM TO GET MY ISSUE RESOLVED. THE PERSON WHO IS HOLDING UP MY REFUND NEEDS TO BE FIRED. IT SHOULD NOT TAKE – NOW IT IS – 10 WEEKS TO ISSUE ME MY REFUND.

  19. They lie about pick the same day I was told by Walmart.com I need to go to the store and get it I was also told it take 8 hours to process your order on the same day lie and lies

  20. I came to Walmart on dawson rd Albany ga. At 420pm 11/05/18 to get a battery some came after me were sevice before me, and cashier put my battery on the counter were customers are put there product on my battery its gone on 7pm. Walmart service say first one first serve . This is not right Bad service bad customers service . Everyone is gone, the lady at the counter name Cynthia and sad I’m the last one to be service . This service is 100℅ bad . A grade of F.f.f.f.f.f. please call me soon as possible. The lady at the auto dept. Counter is Cynthia This is Super bad services. Call me at 19047555051

  21. Asked the c ondescending resolution department for contact information for Walmart chief customer officer Janey Whiteside and was told that was private information that they could not give out. Asked for corporate address was told by Camille that she could not give out that information.

  22. I’ve tried unsuccessfully for years to get an ongoing problem with internet product delivery resolved. Even though I’ve been an excellent customer no luck. The problem is probably not unique to me. HELP!!!

  23. Walmart market Anderson sc is not stocked properly manager can’t get stock in many complaints but no action we all will stop shopping there

  24. My name is Gloria von Haus I have been shopping at Walmart for many years unfortunately ever since the savings catcher was changed there have been many problems. From the employees not being trained in the changes. To giving wrong information on how the savings catcher works. I was told that I had to link my debit or credit card to use Walmrt Pay. Consequently I now have over 400.00 of recepts that I cannot use in savings catcher. Because I would not link my debit card or credit card to Walmart Pay. Only to find out when calling customer sevice that was not the case. So because your employees were not trained properly. I as a long time customer am out over 400.00 in savings catcher recepts. Over 300.00 on 10/30/2018 and another 186.01 on 11/10/2018. So as of this time
    I will not return to your company until the loss of my receipts because of your employees lack of training is corrected.

    A very unhappy long time customer
    Gloria von Haus

  25. Ordered Item for kitchen last week, due to fire in my community, Newbury Park, California. It shows on website that product was shipped on 15th, would arrive on 16th, Friday,, end of day. At 8pm, I contact Walmart for a status. They told me they lost the product (Hillary B), not coming today. They could reorder, wait another 5 days to maybe come to my home or refund. So losing a product promised on Friday for shipment is my fault, I need to be inconvenienced, not Walmart? Item in e-mail shows shipped on the 15th, 1Z087W9X0300836602. Customer Service would not expedite item, no credit on item, nothing done to satisfy the customer. They did say I could travel 30 miles away to pick it up in a Wlamart store. I have products mailed due to disability. Horrible Customer Service.

  26. The Walmart in Chico, CA is forcing the fire victims of the Paradise, CA to move out of their parking lot. Why would they do this! They should be helping these people by providing tents, blankets and food from their store. It appears they are afraid of losing too much money on the upcoming Holiday sales instead of supporting and helping people who were just devasted and lost everything! Their lack of compassion and greed makes me sick and I will never shop there again!

  27. Very unsatisfied with your black Friday online shopping. Filled a virtual cart yesterday with 15 items. Walmart cancelled saying, “We’re really sorry, but we’ve canceled the items shown below because we couldn’t verify some or all of your payment information”. So I did just that. Today I filled the shopping cart with 9 items and again, cancelled by Walmart. in speaking with customer service, Sharon G told me it is your company’s policy because I had too many items and it bulked. Are you freaking kidding me? A black Friday shopping cancelled due to “too many items”. When I asked Sharon G how many items I could order online without being cancelled, I was told, “2”. So. This. Is. Unacceptable. Unfortunately I was bothering with your store instead of getting the same deal at another store, and now its all sold out everywhere. (PS4 slim 1T spiderman for $199). Sharon G also told me to wait 21 days before trying to order again, company policy. Seriously? I would appreciate an answer.

  28. Wal-Mart Stores, Inc.,
    702 Sw 8th St.
    Bentonville, AR
    72716

    Porter Ranch, California – COMPLAINT
    Michael Duke, President and CEO
    Phone
    (479) 273-4000
    Fax
    (479) 277-1830

    Electronic Associate Kims declined to use WARP
    Department Manager Timothy felt my issue was beyond his scope
    Support Manager Raul did not see past his limited abilities
    Assistant Manager Jennifer was unable to help me
    Assistant Manager Janette tried but failed to rectify
    Store Manager Neil claimed as a Chief Executive Administrator of the Porter Ranch facility a piece of paper with apologetic terms should have pacified me – but it did not so I’m happy he did not attempt to humour me by printing one up
    I’m not Happy, I’m angry …
    Your California Black Friday advert information on page 10BASE is crystal-clear. Persons who present in time, which I did, are permitted to obtain an iPhone 8+ on the Sprint Network. Your Porter Ranch, San Fernando Valley, City of Los Angeles, Southern California refused to sell me an iPhone, irrespective of my having two (2) separate appointments for same. I am not interested in Verizon nor AT&T. I want to use Sprint. My issue was mismanaged in violation of the Business and Professions Code under false advertising statutes.
    ~ Lawrence Williamson
    [email protected]
    707-738-xxxx California

    Supercenter #2526
    19821 Rinaldi St
    Porter Ranch, CA 91326
    (818) 832-0643

    *California Business and Professions Code (B&P §17500) is the California statute that defines the crime of false advertising.

    1. I would love to know whether Walmart fixed the problem. Walmart does not even fix shoppers’ problems caused by Walmart’s violations of the rights of the disabled under Civil Rights Law, even though Walmart admits negligence in not doing so. I’ve experienced it!

  29. I went to the electric department and my boyfriend brought me a iPhone 6 phone the guy that waited on us was very rude made me feel an idiot he made me feel stupid

  30. I overheard two people in my car bragging about stealing 200 dollars worth of items on Thanksgiving in Wichita, Kansas. What specifically do I need to do?

  31. My wife , Keshia. Pinckney, ordered two LionHart tires, 245/35/zr20 95W, that were shipped out on November 2nd. I’ve had them on my car 1 week now and one of them already has a pinhole in the side of it in between rim and rubber. I would say that is defective. Anyway I can be compensated with another tire or something?

  32. Ordered Order #5981890-271851
    Online order Nov 23, 2018 1 item and still have not received item. After weeks of hearing nothing and no information on tracking order I had to call Cust Service multiple times. They finally said order was lost and had to re-order and stated would be available to pick up on Dec 6. Checking today order tracking now states Dec 12. This is totally unacceptable and very very POOR service. I would expect some sort of compensation out of all of this. My wife Tracie Yahn ordered this as a birthday gift and still do not have it.
    I will want a reply to my email and some sort of compensation.
    $815.86

  33. So disappointed with Walmart customer service. Placed an order on walmart.com, got the order confirmation email. I was supposed to receive it Nov 30. But no update from Walmart.
    On calling customer service, found out that, they have a glitch in their system and order didn’t get placed properly.
    Now they are asking me to cancel my order and place an order with the price that’s available now.
    Due to fault in their own system, why I have to pay that price.
    Customer service is very rude overall, they don’t care about customer satisfaction.

  34. I bought a 55” Tv on Walmart.com that turned out to be the biggest mistake I have ever made. It all started out fine until it was time to pickup the tv. When the time had passed for the expected delivery, I called the store to see if it was ready for pickup only to be put on hold for 45 min as I was being bounced around from department to department. I was told that I could speak to a manager and again I was put on hold for another 30 mins. I never spoke to the supervisor. That was 12/5/18. On 12/6/18 I called again to check on the status of the tv and the tv couldn’t be found although the website said it had been delivered. I called customer service again only to be told that the tv was lost and my only option was to wait five days for either a replacement or a refund. When I asked to speak to a supervisor the gentleman put me on hold for 30 mins only to hang up on me. I was not rude or loud to the agent. I finally called back to just get a refund and hopefully I get that. I will never ever shop at Walmart or Walmart.com.

  35. I’m trying to find out how to get the status on community grants that I applied for on behalf of the non-profit group I’m with

  36. I went to do some early morning (6.30am) shopping at Rotherham ASDA…. I only went to get some essentials like bread and milk. I saw a load of bread just being put on the “REDUCED” shelf. I decided to pick up 5 loafs of bread. I then made my way to pay. I used the self service checkout as the other were crammed with OAPS (who should do their shopping at a time when the normal working person can’t get to the shops during the day. When I scanned the items WHICH WERE SUPPOSED TO BE HALF PRICE, The price came up as full price. I asked an “assistant who wore a badge saying “Happy to Help” for advice as I took the items from the reduced shelf. Her reply was “THEY HAVEN’T BEEN REDUCED YET”,I may not be the most intelligent person on the planet, but I would have thought that everything which was on that shelf had been dealt with BEFORE being placed on that shelf. I went back to the shelf later after this incident to find the shelf stacked with simillar items still not been reduced in price. I asked another assistant who was sorting on that aisle what the price was, she then found out the new price before grabbing some bread, squashing it in her grasp ad repricing it, I did refuse to take the ones she had squashed but eventually got what I wanted. The moral of my escapade is that you should be extra vigilant with the price of the items you are purchasing otherwise you may well pay more than you expected

  37. Amy C.STORE MANAGER AT WALMART ON NORTH TRYON ST. V ERY RUDE AND UNPROFESSIONAL THIS IS THE 2ND TIME IVE WITNESSED TO HER IGNORANCE AND HER NEATTIVE COMMENTS AND ATTITUDE.THIS IS ALSO THE SECOND WALMART THAT UNTIL HER PRESENCE IS NO LONGER RECOGNIZED I WILL NOT BE SHOPPING .

  38. On 12/ 30/18 I had visited the Walmart on Creighton rd in Pensacola fl to buy laundry detergent as it was my only day off from work in about a month and I was cleaning my house. So dressed in my cleaning clothes I proceeded to Walmart while in the store I decided to buy a few groceries meat and other cold foods. I payed for items and put in my truck when a lady needed to back up I slightly closed my door to let her out. The door shut and I locked my purse which had all my money and phone in the truck along with my keys. No problem I have insurance which covers lock outs. I went to the service desk and asked to use the phone where the lady in a yellow vest named nez said ok. I called insurance and was put on hold for just a few seconds. Nez without even looking at me hollered “ you need to get off that phone” I told her I was waiting for the insurance lady to give me a answe. She continued to say hang the phone up so I did. Now here I am dressed like a cleaning lady and stuck. I spoke to a manager and she said I’m sorry as if that’s their policy. This started at 12:00 I went to security and he said he had no phone for me to use either. It was pouring rain. I thought about walking but everything I needed to get help was in my truck. I asked several associates what I could do. No help whatsoever. I started hyperventilating thought I was having a heart attack and was going to die in that parking with out any help. I live right by this Walmart. I started feeling like I was in the desert. Now is that customer service. I need groceries and I’m scared to go back in that store. It was horrifying. I tried going but I have panic attacks

  39. On 12/ 30/18 I had visited the Walmart on Creighton rd in Pensacola fl to buy laundry detergent as it was my only day off from work in about a month and I was cleaning my house. So dressed in my cleaning clothes I proceeded to Walmart while in the store I decided to buy a few groceries meat and other cold foods. I payed for items and put in my truck when a lady needed to back up I slightly closed my door to let her out. The door shut and I locked my purse which had all my money and phone in the truck along with my keys. No problem I have insurance which covers lock outs. I went to the service desk and asked to use the phone where the lady in a yellow vest named nez said ok. I called insurance and was put on hold for just a few seconds. Nez without even looking at me hollered “ you need to get off that phone” I told her I was waiting for the insurance lady to give me a answe. She continued to say hang the phone up so I did. Now here I am dressed like a cleaning lady and stuck. I spoke to a manager and she said I’m sorry as if that’s their policy. This started at 12:00 I went to security and he said he had no phone for me to use either. It was pouring rain. I thought about walking but everything I needed to get help was in my truck. I asked several associates what I could do. No help whatsoever. I started hyperventilating thought I was having a heart attack and was going to die in that parking with out any help. I live right by this Walmart. I started feeling like I was in the desert. Now is that customer service. I need groceries and I’m scared to go back in that store. It was horrifying. I tried going but I have panic attacks. This finally ended when an associate let me use her phone. 41/2 hrs later so I was in or at Walmart for 41/2 hrs

  40. I went to the store in Newport to speak with the manager on duty to try to get a problem solved concerning my son and an CSM. We have had problems with her on other occasions and nothing has been done about. I ask him (asst.
    mgr. Jeremiah) if we could go to the office to discuss and he said, no, that we could handle it right here. He was very disrespectful and escorted me to the door. I would like for someone to call me back please. This CSM is constantly harassing my child. (870) 217-xxxx

  41. Nov9,2018 I ordered a Dirt Devil vacuum cleaner XL Max the vacuum was in pieces I contacted Walmart customer service to have a replacement item delivered order #5841867-109991 someone in your customer Svc Department took it upon themselves and generated a refund of which I did not ask for I’m requesting a return item of excellence quality the last customer Svc agent was demanding that she must have my credit /Debit card to charge my card again for another vacuum cleaner of which I stated “This is a exchange you sent me a disassembled item now I need a replacement a good vacuum cleaner please ship me the Dirt Devil vacuum cleaner I originally ordered please immediately “ the customer service representative refused to do so . I’m appalled that this item came too my home in the original carton disassembled And in horrible condition I’ve taken pictures of this product and I’m going to forward these pictures to all the news outlets to see if I can have some kind of professional customer service to finally receive a new Dirt Devil vacuum cleaner shipped to my residence

  42. Question: We researched and found that Walmart carries a number OZONE GENERATORS. Unfortunately for customer in search of this item, there is no inventory in Anchorage — and — there is no shipping to Alaska by some manufactures??? Is there an alternative way to make a purchase???

  43. Dont ever order a class ring from keepsake through walmart. I ordered one in October of 2017 and i still don’t have a ring. walmart been lying almost two years

  44. airbed was in a plastic sealer as new , yet air is constantly coming out and there is marks on the airbed as if its not as new as presented to me in a box as brand new, return one with similar issues, got a even exchange deal to have this one that’s apparently not new, got this latest airbed 03/02/2019.

  45. Ordered kayak on line for my grandson and had it shipped to his address. received call today from your delivery service informing me when they would be delivering my item and that someone would need to be home to sign for package. This is not possible since they both work. I asked to change delivery address or could I authorize them to leave package without signature. there answer was no, and there was nothing they could do. Called Walmart.com received the same answer, I cancelled the order. Any delivery service I have ever dealt with allows you to change delivery address, not yours. If I had known that a signature was required I would have sent my order to my address. Reordered kayak from Amazon.com. IF you care and want to correct this my order # is 3631990-869638.

  46. when i checked out at walmart this morning there was a long line at the only register where the cashier was working, several of the self scan registers were open and the clerks were just standing around, no one wanted to use them, the only time they did was when one of the clerks checked them out.most of the older people and a lot of younger ones do not like the self checkers. some people have even stopped getting groceries there. its too hard to check out and watch kids at the same time. i will not use them when its easier to go someplace else.

  47. Walmart Bannerman Road, Tallahassee, Fl. This store is recently renovated . The “Scan and Go” check outs are in majority. I don’t mind this for a few items. HOWEVER for twenty plus items I do mind not having customer service to scan and bag. I WILL NOT SHOP Walmart when customer service is still available elsewhere. I have not seen price reduction due to your customer service reduction.

  48. This company is an example of what is wrong with the US today. Poor education and lack of culpability for what one says and does. They don’t believe that words have definitions that words are just personal interpretations. That they need not listen to what a customers says because they do not matter. They are just pieces of trash beneath their feet to be used and abused.

  49. Walmart in West Columbia once again have shown that they bnb dont give a damn about there customers. At 11:30 PM tonight Tuesday 4/30/2019, I was informed they close at 11:45 instead of 12:00 and no cash would be taken for purchases… Insane.

  50. Hi I visit store #1373 in Lilburn, GA today. The men department looked 👀 like a tornado 🌪 had hit it. Very unorganized it seemed like a thrift store. The manager said they are unstaffed at this location. This store need help Bad in the men’s department. Maybe Corporate will take care of this understaff issue at this location. As much money 💰 💰 as Walmart make it should NEVER be understaff.

  51. I have gone to the portage Walmart for yrs. have had a few common problems nothing as major as yesterdays visit. when Walmart came out with the sleepzzz I started buying it liked It much better then the name brands. so a week ago went into the store in Merrillville and was going thur the self service only to find out your brand was a call back the girl just took it never said a word .. so a few days later went to my normal Walmart in protage IN only to get in line and discover called back again … didn’t complain then either. So yesterday in humid 98 degrees went to portage Walmart and the shelf was loaded with your brand so I thought well they fixed the recall so off I went ask the pharmacy teck to check and it ran up so went to the garden shop to leave because I parked down that way. well much to my surprise it was on the recall list now Im getting angry ask cashier to void what she rang up I was going to the customer service where there was about 15 to 20 assoicates back there finally getting the attention of one had her check and of course recalled …this is my problem the shelf was full of the product and on the top of the shelfing was about 6 more … is there any communication with the your associates in the stores… as u may know now I am totally angery and asking why is this item on the shelf .. she said I will get the manager and get someone over there to remove it. so I went back to the shelf and stood there for 30 minutes and guess what not a employee or manager came over there .. because they were all in the costomer counter chatting with each other. BAD SERVICE .. they were to busy chatting about the heat outside or some comstomer giving them a problem .. I will say this.. its the same people everytime..

  52. At Walmart they are embarrassing customers that have teenagers with them in the isle you purchase cigarettes . They let you get fully unloaded you ask for the brand then they start telling and asking the teenager if they are for them . Now you are the center of everyone s attention and totally humiliated. There should be a sign before you enter the line if purchasing cigarettes don’t have any teenagers with you because you will be drilled they will be drilled and my autism grandson doesn’t want to go to Walmart anymore . This is a quick fix post the isle I’m totally upset it has made my experience with Walmart a nightmare . He had no right to do this and you know it your managers and him are covering their buts because of the Drama an totally out of line what they did to us .

  53. I took a disabled person shopping at Walmart in Covington , Louisiana yesterday to get their groceries. Here’s what I found. NO electric carts for the disabled shopper, apparently there were only 4 available that worked for a Superstore. 7 were broken and didnt work and there was 1 wheel chair and the wheels wouldn’t turn freely. Empty shelves in the grocery isles, is Walmart now expectining it’s customers to stock the shelves, it’s bad enough that we, their consumer, has to check our own purchases out and by the way the new U-SCAN is not wheel chair friendly, they need to lower it!! As for lower prices, they actually have gone up, so cutting back on staff did nothing for pricing. The person I took spent $206 and got approximately 1/2 of a basket of food, majority of which was Walmart brand. This company is going downhill fast and it definitely doesn’t cater for the disabled.

  54. I applied for a position with the distribution center. My application was in the under review status since the end of July. I withdrew from the position due to the fact that I thought maybe I did something incorrectly. A reactivate option came up so I clicked it thinking that it would do as it says and reactivate my application. I received an error message that stated that the application can not be reactivated at this time. So I went and tried to just reapply for the same position can’t do that either since I have already applied. Called the distribution center in my area and was told that the reactivate button does not work I would not be able to reapply unless another position (exact same) position becomes available.

  55. I have been unable to log into walmart now for a week.Why does the page pop up and says it is not opening,I need to get my schedule and other things?

  56. I was in your store on 8/17/2019
    store 5295 in farmingdale my
    I returned a speaker for a total of 80.38
    I still to see the credit on my chase freedom card. Ending in 5221
    I have tried to call the stores many times
    To receive no answer. I just want my credit back .

  57. The Milford, Ohio 45150 store need to stock there items every day.
    There truck delivery arrive in the morning. But their shelves , and the milk and coffee creamer are always half empty or NO sugar free creamer !!!!!
    I never can find the items I want to buy when I shop at Walmart. I have been a customer since the store open several years ago.
    But, if they don’t start stocking ALL there shelves, and dairy product I will start shopping somewhere else.
    All management associates needs to be aware of this problem. And be proactive to correct the PROBLEM.
    Donna Ishmael

  58. Kiss our business bye..if you want to be anti-American, we will not support you in any way. The second amendment is part of this country and you just stepped in poopoo by going against it!!!

  59. Just wanted to state my disgust with your recent decision to stop selling ammo and guns. This will do nothing to stop crime as criminal likely don’t purchase their stuff at Walmart and will no longer shop at your stores either.Mental health needs to be addressed, not the Second Amendmaent. Criminals will always find a way to do rtheir dirty deeds.

  60. I called but I also wanted to e-mail to say how disappointed I am that Walmart bowed to political correctness and will stop selling handgun ammo, modern sporting rifles and many types of rifle ammo. I am a retired law enforcement officer a have been a loyal customer of Walmart for 35 years. I was happy to frequent a store that took care of it’s customers and was part of the local communities. I am sad to say I will no longer be shop at your store as will a great many of my friends and family members in the military and law enforcement. I don’t understand the need to punish law abiding customers due to the acts of a few criminals. Being a police officer for 25 years I have yet to see a gun control law or policy such as the one Walmart has adopted stop any criminal or criminal act, I thought Walmart was above the political rhetoric but I guess I was wrong. I will now be spending my money else where. I appreciate the good service and quality goods over the years and I am sad to say goodbye.

    Sincerely,
    Brian McCabe

  61. 10,874 people died from drunk driving in 2018,

    387 from mass shootings

    Walmart still sells alcohol…

    40,321 deaths from car crashes in 2018

    Walmart still sells car parts AND has mechanics on duty in some stores…

    over 68,000 drug overdose deaths in 2018

    Walmart still has pharmacies…

    315 children under 15 drowned in pools and spas in 2015

    Walmart still sells pools…

    757 people where strangled to death in 2012

    Walmart still sells rope

    1589 people were stabbed to death in 2012

    Walmart still sells knives

    518 were beaten to death with a blunt objects in 2012

    Walmart still sells baseball bats

    385 people were burned to death in 2016

    Walmart still sells gas

    5051 people choked to death in 2017

    Walmart still sells food….

  62. Walmart has shown that, instead of being a friend and merchant for the common man, they are instead bowing to their corporate attorneys who are scared that they may be sued because ammunition they “may” have sold might someday be used in a shooting. I’ll buy all of my ammunition online, and buy my hunting gear from local shops. So long, Walmart. I won’t be back.

  63. It saddens me to learn that Walmart will discontinue meeting the needs of sporting shooters such as myself. I have relied on your stores across the nation for quality ammunition and accessories for many years as a competitive shooter. I use several different varieties of handgun ammunition, both in practice and in some actual competitive events. I know many others who do as well and most of them use your products and shop in your stores, or did until your decision to ignore our segment of your customer base.

    I encourage you to reconsider! There are a number of other types of goods that I purchase at the various Walmart stores in my area when I’m in need of any of the many types of things one seeks to buy in the day to day world.
    There are other places that I have passed by for years that offer portions of the same goods that you offer. By the time I reach your stores I’ll have bypassed local businesses that, when taken together, sell everything you have to offer and a little more!!
    I’m recommending to my friends that if you continue down this path, that they spend more money with these smaller, local businesses and support those who support us!

    Sadly, but sincerely,
    Thomas K. Roehrich

    p.s. I am also somewhat offended by your request that I no longer carry my personal protection weapon openly while shopping in your stores. There have been numerous occasions where other of your customers, in your stores, have thanked me for having the self assurance to do so. This INCLUDES many of your own employees. Even one or two of the local police officers have complemented me in passing!

    Again! I ask you respectfully to reconsider!

  64. Guess you all missed these facts?

    10,874 people died from drunk driving in 2018, You still sell alcohol…

    40,321 deaths from car crashes in 2018 You still sell car parts AND have mechanics on duty in some stores…

    Over 68,000 drug overdose deaths in 2018. You still have pharmacies…

    315 children under 15 drowned in pools and spas in 2015, you still sell pools…

    1589 people were stabbed to death in 2012, you still sell knives

    I could go on but surely you get the absurdity of punishing law abiding customers………………..

    or do you?

  65. Am greatly concerned about the filthy pond at Walmart at 101Dettro Dr. In Mattoon,il. It is stagnant with algae, plastic trash etc
    There are geese that visit this pond and even nest and raise young there,but it has become very dirty and a hazard to them.
    It needs proper attention asap.
    Thank you.
    Catherine Turner.

  66. Why so many changes in Walmart? When I went into Walmart Fulton,Miss. There was not one cashier register open just “scan & go”. It is o.k. for a few items but not for a cart load of groceries. You will lose business because this is not what the customers want. When I went to Walmart the shelves we’re messy and barely items on some shelves… I hear that you will be closing at midnight and the stocking crew is coming to days. People are not going to like dealing with restocking crews during the day and fighting with boxes of stock laying around… You might be trying to save money but the customers will go elsewhere to shop. I have heard from other customers that they don’t like all the changes going on.

  67. On September 12, 2019 I went to my local Walmart store in Kilmarnock, VA. After purchasing 25 or so items, I went to the cashier, where I had to wait 15 minutes to check out – there are never enough cashiers working. I am a business customer and presented my tax exempt card to the cashier. After ringing me up, I gave the cashier my business check – #19,487. At that point, she confronted me and said that she did not believe that I was who I said I was. Even though I had a business check and was wearing a business shirt, she was very rude and told me she had to check out my story with the customer Service people. I spend an average of $8 to 10,000 a year at this store and have never been treated this way before. I receive my check back and sign for the tax exempt status on the computer every time and have never had a problem before.

    I am sorry if Walmart is having people steal from them, but to harass business customers is reprehensible. Clearly, someone from your organization should speak with the manager of this store and instruct them in the proper training of their employees, as well as the instruction in basic common courtesy.

  68. Walmart offered my son a job and after going to orientation and giving two weeks notice at the job he was at; he waited a month while consistently inquiring about his schedule before he found out he would have to reapply because of their incompetence. The kid who started his senior year without a job yet has worked since he was 15. He’s worked to get a car, insurance, and a 3.6 GPA …. just a start a senior year without an income struggling to pay his insurance and doubting himself. No matter how much I reached out, I was given the runaround sent to Human Resources who never picks up basically no resolve. Establishments like this need to be on the news for breaking down our minorities, not being supportive of their communities like they claim to be, and to be quite honest being a discouragement. Of course negative news gets airtime- minorities out here shooting each other in the street or not accomplishing anything with their lives. One way or another our voices need to be heard when it comes to breaking down, belittling, and /or discouraging our children.

  69. I tracked a stolen iPhone to your store on rivers ave #1359 was told to call the ecoatm 8583244111 they explain that once they located the iPhone they email and all I had to do was send a copy of a police report and have the police fill out a form I email the copy of the police report and the letter from the police telling them to release my case #c0158xxxx so now icall because no tracking number was email they inform me they holding the phone this adds injury after the that that it was stolen I want Walmart to remove these machines as they are aninabler for theft my number 8434696xxx

  70. Walmart Express at 866 Cliffdale rd. Fayetteville, NC, I do not appreciate you not providing personal customer service at 9:41 am. Only self check was open. After I checked and bagged my items, I spoke with a customer service manager as to why no one was available. I was told that Walmart see “self checkout” as customer service. SMH! No ma’am, that is not customer service. I will pay attention here on out; if at least one person is not on a register, I will leave. I’m already giving Walmart my money, it should be my choice if I want regular service or self checkout. It’s wrong for Walmart to assume that everyone can use self checkout.
    I have pictures showing all registers had a closed sign on them

  71. We have been shopping at walmart many years. Not happy with SELF CHECK OUT I can see if for a small 10 or 15 items BUT NOT $200.00 THAT SPEND TODAY AND LAST WEEK $67.00. Everyone is standing in line with large baskets like mind and not all check stands were open . Meanwhile they go around and say you can use the self check out . I don’t think so – next you will be haveing us stock shelf. We already bring our bags in I think Walmart needs to treat its customer with repect and check us out in a timely manner. You need to check us out. Not HAPPY

  72. Complaints for your amusement.
    I’ve spend hours trying to point out and get corrected a mistake made with an online shopping order, only to be taunted, coerced into an additional purchase and humiliated by your “customer service”. Stupid little opportunities like this are my only sense of evening the playing field. It’s nice that Walmart employed people who take pleasure in annoying and messing with strangers in the name of “customer service”.
    Only the best for Walmart shoppers!

  73. please put four pack clear flavor strawberry zero water in La Plata store and in waldorf store also!!1 please put great value ice cream buckets strawberry and fudge swirl in both of those stores!! THANKS SO MUCH!!!

  74. My family shops this store daily.My Grandfather actually was an employee as a door greeter for about 12 years .I have always enjoyed doing business at this store as its very convenient to my home and daily routine….Until lately…Anderson SC store on 28 will start announcing as u walk in the dooe AND every 4-6 minutes that they close at midnight…You WILL NOT be checked out after midnight….Even at the door asyou enter the business…IS THiS HOW WALMART runs now?? Surely not!!!! Its very rude and NO OTHER store does this…I even go to Liberty Highway and they may announce once…Some nights not at all…I just think 28 has a rude delivery.This starts from 11 pm til midnight…It makes me HATE the shopping experience at this particular store.I hate that too because it is convenient but before I feel the way I as made feel I just would rathernot shop here at all…I feel rushed and as if my money spent is not appreciated by Walmart…I am in mind to record a few nights of this and send to every person I can until this rude gesture is corrected. What a shame that my dollar isnt even appreciated because if thats not how it is thats the feeling I leave with.

  75. The KENEDY WALMART PHARMACY employees need to be fired already. This is my second complaint and I am fed up with the morning pharmacy techs and Pharmacist. I call the phone number 830-583-9832 and they never never and I mean never pick up the phone. This is very poor customer service standards for this store and an embarrassment. I’ve told them before I made a complaint and I guess they didn’t care. I’m seriously thinking about going to HEB or CVS to get my prescriptions from now on. Oh, by the way, the stores front cashiers need to have better training and customer service skills. I’m so tired of telling the cashiers at this Walmart that I’d like to have cold food with cold food and hot stuff together. I can tell them 2 sometimes 3 times and they still get wrong. Someone needs to make a undercover visit or surprise visit to that store quick.

  76. Dated: 10/11/2019
    NEWS AND VIEWS:
    Walmart 23 mile Rd and Shelby Parkway
    Nothing but the Truth:

    In lieu of the facts you have might heard again “Marjory of the Walmart Stores are Excellent”, however this Walmart Store Stated above is something else. We have been shopping at the store for about 2 years.

    The following comment implies:

    1. Over this year this store has gone downhill as to restocking; Groceries, Dairy products, Produce, and pre-packages frozen foods to a point that we have to go to another Walmart to complete our shopping, it appears they have weak management or they do not know how to manage a Walmart Store this size.

    2. Another issue at this store is about 25% of the items they are trying to sell are not priced or are missed marked. This makes customers wonder just what the price is or they put it down in a difference location in this store.

    3. Majority of the employees are excellent, proud being apart Walmart except when you have packed your shopping cart(s) and ready to leave this store! One of their employee gives you the “Third Degree”, “go thru all your bags” –“like you have stolen food or what”. And will treat you like a second class citizen.

    4. One of their Assistant Managers! came over and made us feel that it was our fault and the employee is one of the best employees they have.

    5. We have been shopping at many “Walmart Stores for years, however, after this issue today we will take our business to Meijer’s, Kroger’s, Vince and Joe’s where they treat their customers as their own!

    Well you will see these issues the next time you visit this store, we gone elsewhere with a few others shoppers!

    Vietnam Veteran
    USAF, RAF

  77. I’ve been trading with Walmart for close to 20 years and I like to know why I should continue to give you my trade if I cannot find a register that is open to maybe one if you’re lucky to and all the shelves are empty in the grocery department so I have to go to another store to find the groceries that I need . (615 308-xxxx

  78. My name is charma battle let me start by saying i have been shoping at walmart for years and we spend so so much mony at walmart we spend 200 to 300 every month not to mention Christmas and other things we have never had any problems until i bought a cell phone that did not work. All i wanted was a phone that works. Their was a person by the name of Gabriel that i was talking to i told her that i would come back tomrrow with my son to help me choose a phone i did and i asked for i was told she was at lunch i was not feeling well and a employee got me a chair i was about to leave and sprint stoped me and sold me a contract for 50.00 a month the lady Gabriel became upset i waited and waited for her to come back from lunch they told her i was waiting she never came out i bought a phone and it not working i took it back before 15 days Gabriel would take it back she said she needed the box i told her use the box from the new phone she said no and went home got new box then she talked to brian who day befoe was really nice then he said their was a 15 days to return the phone i called sprint and they told me you have 15 days to upgrade and 30 days to return then sprint told me to take it to errick when i called walmart and asked to speak to errick they told no one worked their. I talked to co manager who was rhude and did not even want to talk to me i called 1800 walmart who said they agreed to how they were treating me. I called another walmart that i shop at also i was told ro call nichole who told them to take the phone back i was told they needed a number to take it back. Their was a manager by the name of donte who was walking by and heard me say i just want a phone that works he tried to take it back and the computer had been set not to take it back because of all the problems he gave me 50.00 that i gave back to walmart before i left the store. I got sick from sitting out their 2 times i had to go into the hospital. I just got out and still trying to get my phone exchanged. This is not fair or right as a customer who shops at your store and my family also shops their. I will be addressing a letter also. My phone is not working right can not get my email. My address is 5xxx yorkland ct apt e columbus ohio 43232 phone number 61499xxxx.

  79. The corporate office email address is not working for me. I need to email you about an issue, or at least send you a pm on Facebook messenger, if you are answering messages on Facebook.

  80. My mother has recently diagnosed Parkinson’s, she can no longer walk unassisted and when she does walk with walker, just walking from car to doors wears her out so she doesn’t leave the house often cause insurance won’t pay for wheelchair. She wanted to buy some pjs for a upcoming stay in rehab. I went in to get a wheelchair I can push her in to be told your Conway store no longer provides them for customers. That they only have electronic ones. My mom doesn’t have the motor skills to operate one but tried because she wanted to shop for herself today. She ran into multiple shelves, embarrassed her tremendously. She felt horrible having people see her not be able to operate one and felt like she couldn’t even shop independently. I’m not sure the decision to remove the push wheelchairs for customers convenience but I really hope you will consider bringing them back, if theft is an issue place a refundable deposit lock on them or let us give our drivers license to door staff to use one. Which will allow people a little bit of dignity while trying to feel as independent as they can.

  81. Face mask are illegal. Unconstitutional and just plain WRONG! And then to be harassed by people who choose to follow the sheep is not right! I will NOT shop at Walmart until you remove this!!

    1. Face masks illegal? You are uneducated and obviously not the brightest bulb in the package. If you read our constitution you’ll see it says nothing about face masks. So explain how this is unconstitutional. Also why you are trying to explain this explain how how they are illegal too. Before posting where the whole world can see your stupidity get your facts straight. Know what you are talking about.

  82. Walmart store in New Milford CT
    THE SHELVES ARE NEVER STOCKED! Went in for the basics
    And everything I was looking for was bare. Could not find a sponge. The store is pathetic!

  83. Please keep at least one cash register open at walmart store in Wilmington ohio. There are many if us who do not want to use self checkout. For many reasons

    Please keep cashier checkouts open at Wilmington ohio walmart store. Many of us don’t want to use self checkouts. For many reasons

  84. I did not receive but 4 items in my most recent grocery order. I called to report my dissatisfaction and talked to 5 different people. I asked to speak to a supervisor with 2 of the 5 people and they said it was not possible. I am very frustrated with the grocery delivery and the lack of customer service.

  85. Deviled eggs turned into egg salad. Took 1 1/2 hours to peel 18 eggs. There goes my request for eggs. I have a pic.

  86. Good evening,
    Down below are some of my emails that I have been going back and forth with. I need someone to look into this and give me my refund back.
    TechZone is not doing a good job on investigating my package. Again, everything was in one box, get a refund for the smaller amount but not the tablet. I believe I have been patient long enough.
    Please advise!Nefroteria Preston
    Good morning,I have replied back to your email with attachments of proof of delivery and signature who signed-off on the package! I have sent you all the proof of my package. Again where is my refund? Now my question is, how did you refund me on one item and not the other item? Everything was in one BOX! Someone knows about this package. Please investigate and send the rest of my money back!Please advise!Nefroteria Preston
    **Note: You have received this message from the customer, who has made a purchase from your company on Walmart.com. Please respond within 1 business day.**

    Thank you,  Walmart Customer Service Team

  87. I noticed that both Home Depot and Lowes have parking spaces for Veterans adjacent to the Handicapped parking spaces.
    Is that something that is on Walmart’s radar?
    Thanks,
    A Veteran

  88. Hello Mr. McMillon,

    My name is Kayla Holbrook. I purchased a patio set from your company to have for the summer. Unfortunately it only lasted nearly a summer before the chairs and table started become week. One of the chair just broke this past weekend. Please see pictures attached. To pay nearly $600 for a patio set, you would hope it would last a couple of summers. It is unfortunate that this had to happen to us. I just wanted to let you know the quality of this product and the frustration of a customer who spends a lot of money at Walmart to have this happen.

    Looking forward to hearing from you.

    Kayla Holbrook
    (401)575-xxxx

  89. This a recent enquiry into your sister company in the United Kingdom Asda namely the customer service and Mr Roger Burnley CEO OF the British companies both seem very reluctant to answer, at their pearson street Brierley Hill Branch, they have either given permission for Dudley council to operate a honey trap scheme on privately owned property allowing the fining of every potential customers of your related companies, allowing them to operate this rip off scheme.
    Perhaps you could apply some pressure for them to answer my question.
    (1) Have they given their permission for Dudley council to operate this scheme effecting all potential customers of your related companies.
    An answer rather quickly would be appreciated.
    Graham Walsh

  90. This is such a ridiculous and irritating customership department. There is no reply to my number of e mails. I wonder sometime as to why these big reputed companies this department at all. It is more of a showoff than concern for the customers.

  91. I would like to submit an idea/invention toy that serve as an exercise device to Walmart for licensing. Who can I email directly to send toy information.

  92. So I’m curious as to why the Walmart on treasury drive in Cleveland,tn as you walk in they seem to pick and choose who has to wear a mask and who doesn’t. I had two other people come in doors in front of me neither was wearing a mask but I and the other person I was with was told we had to have one. I understand if mask are required but if others are not told they have to wear one ad entering I’m not either. There is several people in the store that doesn’t have one either and I pictures to prove it as well.

  93. I was denied workman’s comp because I wasn’t referred to one of the authorized physicians when I got injured. I tried calling workman’s comp and the lady told me she doesn’t have to send a denial letter to my caseworker. All I want is proof of a denial letter please.

  94. I got a cold and called off ob 10/2 the manager told me to do the assessment for covid19 and i did as instructed. Within 2 days i was removed from the schedule for the entire month even with a return date of 10/11. Also had no access ti my login. Called the store 4354 at least 4 times asking for manager and not one time was the call picked up. So my assumption is i am terminated. Then they call and say well u just come in tomorrow and open. Seriously i had already scheduled a dr appt and they continued to be rude from there. They can remove me as an employee since essentially i was terminated effective immediately. I once again have a dr appt tomorrow and will be sending my husband in to pick up my final check. I truly thought this was a better place to work but boy was i wrong

  95. Bought Gamo 10x swarm whisper pellet gun 2 days ago.Gun was out of box defected. Tried to return at Suffern NY,Harriman NY. and they don’t wanna take return . Store managers was nasty and angry on me. Spend $170. And have air gun 2 days old what can’t use becouse it’s defective. Bravo WALLMART. SHAME YOU….. Trying contact WALLMART headquarter and if that doesn’t work. I’ll Ask for lawyers help …

  96. I purchased the DVD “Croczilla” at Wal-Mart on 10/14/20. At minute 24:41 it shows full frontal child nudity. I am looking for advice on litigation and to let you know of this highly offensive and illegal product being sold.

  97. mr. mcmillion I have been told several times that I had won a 1,000 walmart gift card several times over the last couple of years and I have yet gotten the card you did the same for everyone I supposedly won! Sir I am very
    upset with your company I feel as if I have been led on and lied to. sir I do allot of shopping at your stores and I feel I don’t deserve this kind of treatment

  98. I believe the management of the Walmart at Marshfield, Mo is poor. To often, items one can expect to find at a Walmart are not found there; for example, I had to ask them to order one item; it took six months for to Kellogs frosted Little bits to appear on the shelves. Today, there was not a single can of red beans or deep red kidney beans on the shelves. Several citizens of Marshfield have expressed their dismay over the poor management. Please look into it.

  99. Between the 2nd and the 4th I had gone to Walmart to load money on my card $500 it was never put on it and I can’t find the receipt they refuse to investigate where my money is ,they refuse to check the cameras to see who the worker was that was doing it everybody refuses to help me.

  100. Ur wasilla alaska store call out info doesn’t work and when someone comes in with a temp they don’t let managers know so they think they r a no csll no show. HR manager threatened to fire an associate who is pregnant and running a 103 temp
    During this pandemic would expect leniency. Im a nurse and hearing outrage me. Need to make changes to ur HR policies. The governor of Alaska is already aware.

  101. I’m being told Walmart cannot take payment by phone for eyewear, even though my paraplegic sons glasses are broken and I am the one paying and I am tending two kids who just tested for COVID. REALLY? In a Pandemic? I’m In Utah, one of the hottest spots in the nation. Cedar City Walmart is NEVER stocked, never fix their carts, and allow people to NOT wear masks. The only reason they get away with it is there is not much competition.

  102. ONLINE FALSE ADVERTISING PRICE GAUGING , ADVERTISING 1 PRODUCT AT A PRICE THEN WHEN YOU CLICK ITS MORE WND NOT AVAILABLE. 2 MIONTHS I HAVE DEALT WITH THIS. 3 DAYS NOW WITH CORP PERSON SAYING THEY COULD SHIP IY HERE FAST. YOUR MANAGER EVEN HAD THE SAME ISSUE LAST NIGHT. NOW I HAVE NO GIFT FOR MY GRANDBABIES BDAY SAT. I AM APPALLED WITH AMAZONS ETHICS TOWARDS HIS TEAM AND HAVE SUPPORTED YOUR STORE NOW MORE THEN EVER THESE LAST 7 MONTHS. IVWANT TO SHARE ALL THE COMMUNICATIONS WITH UR CORPORATE OFFICE THAT WOULD EXPLAIN MY DISSAPOINTMENT. IM NOW GOING TO LOOK LIKE A FOOL BECAUSE I THOUGHT SOMEONE FOR ONCE WOULD MAKE THINGS HAPPEN FOR ME LIKE I DO FOR SO MANY DAILY JUST BECUZ ITS WHAT YOU GIVE TO OTHERS THAT MAKES YOU WHO U ARE.

  103. Trying to reach out to CEO…In regards to incident involving my son at Walmart. He was bitten by Black Widow spider while trying on shoes. I rushed him to E. R. and he ended up being admitted. The Manager filed a claim and told me to call and give information. The lady who investigated the incident found that Walmart wasn’t responsible. I was told to get government assistance to pay medical expenses and Walmart didn’t tell that spider to bite my son…I didn’t file that claim myself..I didn’t even know that I could..My complaint is..Why didn’t Walmart take a moment to ask if he was ok..or send condolences..or get well card..Instead..we was just kicked to side and didn’t even matter. It’s not like I was trying to get rich…My son was seriously sick from that bite…he said his goodbyes on the way to hospital..it was a nightmare. I’m very thankful hes well and ok. But Walmart could at least take the time to acknowledge how serious this was and what he went through..But only took the time to let us know they didn’t make that spider bite him..

  104. I WAS IN THE ON 11/7/20 IN THE STORE. AT SOUTH WEST MILATARY DRIVE &ROSEVELT. I WAS PURCHASEING A REMOLT CONTROL CAR. I AKSED A WORKER TO PRICE THE ITEM. SHE TOLD ME IT WAS 19.97. THEN I TOLD HER OK I WILL TAKE IT. THEN I GET TO THE CHECK OUT LINE. THE THEY ARE PRICE IS AT 59.& CHANGE. I TOLD THEM THAT THEY SHOULD HONOR THE PRICE I WAS GIVEN THE FIRST TIME. THEY TOLD ME THEY COULD NOT. MR.MACMUILLON THAT IS NOT RIGHT IN MY OPINION SR. I ALWAYS SHOP AT WALMART. I WAS SHOCKED AT WHAT HAPPEN AT THE YESTERDAY. PLEASE MAKE ME A HAPPY CUSTOMER AND TAKE CARE OF THIS PROBLEM FOR ME. I STILL PURCHASED THE REMOTE CONTROL CAR ANYWAY. THE GIRL NAME IN CHARGE THAT I WAS TALKING TO WAS SAVANNA . THANK YOU GLORIA CARDENAS

  105. I’d like to know why it takes over 2,minutes for someone to answer the phone at store #3233 that is just not acceptable for a company that size does management not hear the phone ringing??? Is it below management to answer the phone? I know they hear it ring
    Just very unacceptable someone at corporate should try calling at various times a day and see how long it takes for the call to get answered

  106. Please remove a Walmart commercial that show a nake a man inside a tub eating Cheeze crakers nowl It a bad habit and I do not want anybody doing this in this pamdemic, It is real I hope you address this STAT.

  107. Yoh Chris here is the transaction they debit my account on Nov 10 without my authorization
    At 12:28 pm for 264.00 and 33.62

    Transaction Id : 1770574xxxx

    This was cancelled on Nov 4 for the 264.00
    I only authorized the 33.62

    They took 33.62 on Nov 4 and then charged
    Me again without my authorization

    On Nov 10 for 33.62 and 264.00

    I’m filing charges with the online fraud department and consumer affairs

    And I’m contacting a lawyer to see if I can sue

  108. I just sent a message to the Maine Governor Janet Mills. Have spoken to managers at the Brewer Maine store about not reminding customers breathing down others necks and then 16 register but opening only 4 while over a 100 forced within 4 feet. UNLAWFUL. Manager there Deb did nothing… Would you like me to show your stores how its done?

  109. Hello! I’ve a friend, Al Francis, that has been attempting to present your company with an BRAINWAVE that WOULD HAVE/ WILL assist WALMART in serving ALL during this TRAGEDY of COVID-19. I named it EDEN-DOME. Set in “needy” areas a GREENHOUSE has TINY HOMES placed at various sized sections, to grow FOOOD for those “IN NEED” . Contact HIM, and I WILL help IMPLIMENT the BLESSING(S). The entire THOUGHT is on WORDPRESS.COM: “EDEN-DOME”
    Al Francis… 740-274-xxxx

  110. Dear Mr. Mcmillon,
    I am a avid Walmart shopper. I purchased a Wal-Mart gift card to use on the 1st week of your black Friday sale .When I finally was able to purchase your. 42 in onn.tv my gift card would not work. So I lost my tv. I returned to my nearest Wal-Mart they returned my money but no tv. The District Manager at this store (Dublin GA is awesome he apologized. But informed me they were sold out of this item. This was no fault of mine.
    Wishing all a Happy Thanksgiving.

  111. You are not being fair to loyal customers by not letting them have a real chance to buy a playstation 5 for the child.

  112. Hello first of all I’m embarrassed to write this letter but i have been a loyal customer and i thought maybe you guys will help me , my situation is this, i have two boys one 11 and the other one 5 every year mom and dad always have bought them many presents in fact we have given toys to those in need my 11 year old takes his practically new shoes and send them to Mexico for kids that don’t have any in fact there a huge bag of shoes right now in the back yard waiting too be sent to Mexico. but this year has been difficult for us. i manage to buy a Christmas tree but no presents and my boys ask me dad did Santa forget about us we have no toys under our tree of last year by this time they had lots of presents under the tree. but not this year. so i took a chance in writing this email in hopes that some one may get it and donate some toy or toys to my two beautiful boys whose names are ELIJAH AMADOR AND ISIDRO AMADOR my wife and i are OK we can go with out but it hurts me to hear my sons asking if Santa forgot about them. i am a community health worker who help out the homeless and those who are facing tough challenges and find them resources and housing and i go out every day to the streets to help out the less fortunate but if only someone new that i my self is facing a difficult situation, i hope someone may at least read this email and send a toy to put under our tree. my name is ISIDRO AMADOR SR. I work for THE GOOD SEE ASCENT IN LOS ANGELES my number is 213 446-xxxx my address is 250 e 85th st Los Angeles ca. 90003 my email is isidro.jamador @gmail.com thank you may god bless you.

  113. WE NEED ANOTHER WALMART HERE IN KINGMAN, AZ,,, THE PEOPLE ARE COMING FROM CALIFORNIA HERE TO LIVE AND WE ONLY HAVE ONE WALMART… WE ARE BUMPER TO BUMPER PEOPLE…. HOUSE ARE SELLING SO FAST THEY ARE SOLD BEFORE THEY ARE FINISHED . NOW WE HAVE AN EMPTY K-MART THAT WOULD BE PERFECT FOR A NICE WALMART… VERY BIT AND HAS A BIG PARKING LOT FOR ALL OF THE CAR’S AND LARGE BUS’S. PLEASE THINK ABOUT THIS,,, I BOUGHT FIVE ITEMS AND I WAITED IN LINE FOR THREE HOURS. I COULD NOT EVEN GET IN LINE WITH HELP MY SELF CHECK OUT…. PLEASE I KNOW WE COULD TRAVEL TO OTHER WALMARTS BUT IT IS 100 MILES AWAY…. WE ARE A SENIOR LIVING TOWN AND SOME CAN’T EVEN DRIVE…. NOW I KNOW YOU HAVE TWO WALMARTS IN BULL HEAD CITY , BUT WE HAVE MORE PEOPLE THAN THEY DO… THIS IS A GREAT PLACE TO LIVE AND CALIFORNIA PEOPLE KNOW IT…. THEY COME TO VISIT AND THEY STAY. HOUSES ARE CHEAP HERE… AND BEAUTIFUL… SO PLEASE , PLEASE GIVE US A WALMART,,,, WE HAVE A EMPTY LARGE BUILDING JUST WAITING FOR YOU… WE KINGMAN LOVE OUR WALMART BUT WE NEED ANOTHER ONE PLEASE…..I HAVE WROTE BEFORE AND I WILL KEEP ON WRITING UNTIL WE GET A WALMART STORE…..COME VISIT US AND JUST SEE ,,,,,,,

  114. Hello .I ordered an phone watch series 3 gps on nov 25 on line .I called Walmart in Plainfield yesterday Dec 3 they said it ready come pick it up .I get there they saying it not ready .today Dec 4 I get a cancellation .I email Walmart chat they told me it was canceled because u can’t pick it up in the store .my problem was why wait a week and a day why when I put it in the cart that day it didn’t say anything and then took my money 119 plus warranty total 143 ..I did on line chat the guy said that nothing they can do I should get a refund .my point is don’t know why they couldn’t give it to me the same price I went on line and it selling for 180 . The guy said his boss Oscar said they can’t give it to me for the price on black fire 119 if I wants I had to order it for 180 .It a error on Walmart part if it wasn’t for pick up at store it should of been Dey then .I know supervisor can override ..I should be able to get it fir the price I had it for not pay an extra 60

  115. Been trying to resolve a covid issue regarding an exchange of a car battery under warranty for 4 days. The store, Hallandale Beach, Florida, does not pick up the phone. Customer service tried to contact them via email, return call was missed by my husband but number given was the store number which never got picked up even though many attempts were made. Tried customer service again twice and was looped into the store or disconnected. Last try was this morning. Customer service said she would look into resending the email sent on 12/4 but I asked her to add they should keep trying until we picked up since they don’t answer the phone. I also asked for an email address to contact corporate. The rep said she would get that back to me but needed to do research ,she did have my phone number. While she was doing her research we were disconnected and I never got a call back. The problem is we don’t go into stores or out v much during covid. We can take the battery to curbside and exchange for a new one there. It was purchased 10 of 18 and has a 5 year warranty. It is a Maxx EverStart 12 volt battery Maxx – 755. It is not a major problem as far as we can see, to do the exchange curbside, but getting in touch with someone to arrange this has been the issue. Please get back to me by phone 786-375-xxxx or email J 3732 @ AOL.com. It is quite frustrating and takes a bit of time waiting for someone to answer and then find no service. Thank you

  116. I order for items to go to 5070 Fayetteville Road, lumberton, NC. Part of the order went to Walmart supercenter, Gillespie Street, Fayetteville, NC (40 miles away).
    I called customer service, to inquire and try and get the order sent to Lumberton, NC.

    The customer services agents from Walmart.com, online chat, and grocery phone support were a joke. Each person was not knowledgeable on how to figure out the problem not how to resolve my problem. 1.
    grocery support told me the system was off line and to call back later. 2. on-Line chat (basically) kept telling me the items were in Fayetteville NC and I needed to pick them up from that store (the store which is not my home store). It was until I sent my email confirmation to show the items were at Fayetteville, NC and my HOME LOCATION order was placed to go to Lumberton, NC. Part of my order was at Lumberton which I picked up. 3. Walmart.com person took 25 minutes try and type a email to the Fayetteville store to let them know this order was at the wrong store and could they help. 18 minute was me telling him the address so he could type it in his message. He did not know the English language and would repeat every number and letter of the address 3-4 times before he finished that one sentence.
    This is what the world has come too. Inexperienced individuals (answering phones) taking your care of your banking, medical and personal needs with no experienced interaction with qualified professions in the filed of employment.
    To have three people who only knows how to tell lies to get you off the phone or computer so they can show productivity to get paid. So sad of what Walmart stands for. No morals or ethical conduct. Sam Walton is turning over in his grave to see wimpy spineless leadership. Profit over customer satisfaction.

  117. I can’t believe the HORRIBLE experience I have had with this company!! How can you take my money for products sold by you, but because YOUR company bought from someone I China, I now cannot get a refund from them according to “their rules” . I did not send this company my hard earned money, I sent it to you in good faith. This is nothing but a pass the buck scam!! After weeks of phone calls and texts (at least six calls and 8-18 and e-mails) I am out $169.28!! I explained over and over this was a return due to covid-19!! If I give you my money, I should not have to deal with this terrible treatment by YOUR vender. This is very hard for me financially. ( Sr. Citizen) Shame on you Walmart!!

  118. Note – this is the email sent to Doug…

    Doug,
    I’m writing to inform you about the lack of customer service displayed by your company and the lack of respect with follow up or concern to address this matter.  I ordered a chair online for delivery on Dec 8 along with professional services.   Your company failed to inform me that delivery was delayed, the professional service individual showed up to complete the order without knowing the product was delivered.  When i called your customer service department, they lied and said the product would be delivered via Fedex on Dec 9 (gave me the tracking number which said delivery would be Dec 11).  I explained the critical need for the product…of which your rep couldn’t be bothered to care for the reason.
    Just for your awareness…I’m going for surgery and required the chair because i won’t be able to sleep in a bed.  I explained this to 2 agents prior and both showed no regards to it.  As a customer who just switched over to Walmart from Amazon I’m not sure i’ve made the right choice.
    I look forward to your response on who this is being address…I’ve cancelled the order and leave not knowing if I’ve ever order from Walmart online.
    Regards,Nurali
    Order Number:  #6102079-18xxxx

  119. Delivery service at store #2094
    This store has canceled my home delivery twice: 761120845xxxx and 760020256xxxx -they gave the excuse that driver canceled-I tried calling the stores 2 phone numbers several times-they don’t answer and voicemail is full. Called 800 924 9206 and Marco who answered 800 number also couldn’t get in touch with store either-his solution was “why don’t you cancel your order” . Both of my orders were canceled by Walmart Vista, CA -terrible customer service! I was told a manager would call me to resolve these problems! I have Not received a call! My account has been charged which is unacceptable! My solution -hire backup drivers, if Walmart offers delivery service than they need to provide it! Please respond 760-822-3040 -store #2094 needs your attention
    Thank you
    Gail Green

  120. I am upset with that unbelievable doll called Revenge doll! Also the VOODOO DOLL!!! REALLY ENRAGES ME YOU WOULD SELL SUCH GARBAGE!

  121. Hello just wanted to let corporate know that store #519 in harrodsburg ky is far the worst store ever. I have been shopping here for 30+ years and the past couple years at least the whole store has been such a horrible experience everytime I go in there the employees never offer help they are alot of times rude and very undertrained. The store is always a mess and nothing is ever stocked ..everytime you need help theres not one employee around to help. There are never any cash registers open only self check out. And to say this I am not about to self check out a full cart after I spent time to go around and shop .the cashiers when there rarely is one open they are under trained and rude .half the stuff in the store is never priced or in the wrong spots on shelves . Like I said I’ve been shopping at store 519 for almost 30 years but having this much keep going on I’ wi stop going here it’s so bad that you have anxiety before you even go in the store. They keep hiring more employees what for because most of them stand around on their phones or doing nothing but standing around talking to each other . This store is not friendly anymore and hate even having to go in there anymore .

  122. Hello, I am very disappointed in my Walmart Online shopping experience & need help finding a resolution to this. I love shopping at Walmart, but have a very bitter taste in my mouth right now. Unfortunately, my account was deactivated I was told due to my clothing returns. I have bought much more than I have returned to start with. When you shop online, it is very hard to know which clothes will fit or not. I have a very big family that I shop for and due to Covid have been doing all of my shopping online. I’ve spoken to many people at Walmart Customer service & they said there was no limit to returns. Even the manager at my local store said she has never heard of this happening to anyone. I am very disappointed and frustrated that Walmart would deactivate my account. I do not know if I will ever shop at Walmart again & would like to think of Walmart more fondly having better customer appreciation and a simple resolution to this. Thank you in advance for your help.

  123. On 10/21/20, I phoned Capitol 1 and received a deferment on my Walmart account ending 5335 due on 11/27/20. On 12/8/20, I accidentally discovered the deferment had been declined sometimes back in 11/20. And , the account was now delinquent for 11/27/20 with a late fee($39.00). I immediately paid the so-called past- due payment for 11/27/20, ($165.00), but, stated I did not owe a late fee because Capitol 1 did not inform me of the decline of deferment. A supervisor said no letter was necessary because a statement had gone out. Still, on 12/11/20 another Capitol 1 supervisor said a letter did go out. Conflicting stories from two reps. This is all a bogus mess aimed at collecting a late fee that Capitol 1 does not deserve. Capitol 1 made the error of miscommunication. Let them fix the screw-up. Not me!
    I ‘ve had this account since 1978. I will not tolerate this bogus deceptive BS. I will close the account if necessary.

  124. Good morning,
    I have been trying to get an xbox x for my child, like many others, since day one.  I have literally camped outside in the cold, checked stores multiple times a day, and was online for the times that the console was going live.  My local Walmart was scheduled to get a shipment on December 15.  I was told, be patient and now Walmart has changed the rules again.  
    Our children have suffered enough this year.  Schools being cancelled, sports not happening and now a disappointing Christmas.  I am so sad that Walmart decided to change the rules 12 days before Christmas.  How are the working parents going to get a console for their child before Christmas?  We know these consoles are being bought up in seconds from computer programs.  The consoles are then sold way above retail price.  Walmart doesn’t seem to care about our kids but rather their bottom dollar.
    I have never been more disappointed in Walmart.
    Sincerely,Gretchen TrippCushing, Maine

  125. I was completely disrespected at one of your Washington DC stores I have whole incident on video security and store employees violated my disability rights

  126. I purchased a Vizio Quantum 55”.. been in the box the whole time for 7 month because I was in a shelter and couldn’t have it because if the size.. I place it in storage til I got my place.. nothing else was in storage with it, yet my tv is damaged.. I know it had to happen during shipping and not my doing.. but because it is out of a certain period, I miss out on my money and product?. Something has to been done!..

  127. Why does walmart not care about their customers you continually put the ps5 on the website saying until supplies last knowing bots are buying hundreds of consoles at a time and you do nothing to put a stop on this, you could put limit one per household so everyone could have a fair shake but no you don’t bother to do anything, because it’s quite clear you just don’t care about your customers. Thanks alot. Because as long as you continue doing this the way you are your just screwing your customers, but then you really don’t care anyway. It’s all out money, and how cares about the customers. So next time just tell the bots to come to the store or warehouse and you will give them the consoles. Thanks alot for nothing. I was waiting over 30 minutes ahead as soon as it hit 12:00 pm pacific I hit the add to cart button and emediately it popped up saying item could not be added to the cart because item was sold out. That’s shit.

  128. benyamin hanna
    8:55 AM (12 minutes ago)
    to Janey.Whiteside

    Good Morning , i hope this email message finds you well , i would like to share with you my experience with walmart , i have been a customer with Walmart for so many years than i can remember both in-store and online , my family really enjoyed the kind act of walmart toward our community during the pandemic and we enjoyed the drive in theatre and we thought that was a very nice move from Walmart to give back to the community ,recently i was in the market for a big TV after researching for months me and a friend ended up deciding to order your Samsung TU7000 65 inch TV my kids were excited to watch all the christmas movies , i decided to do delivery as i don’t have a truck to fit the TV , long story short as i turn on the TV the screen looks like its been smashed with a baseball or a hockey puck , the TV looks perfect if its on which made me think it may be returned and never been inspected especially i went back to the reviews and almost everybody bought the TV said it arrived damaged and its on sale because of that , personally i doubt that walmart this huge corporation will make that move and hurt their reputation , anyhow contacting the customer service didn’t honestly solve the incovenience i know the agent did what in his power but they want me to wait with a big piece of junk laying around my small house until its picked up and then wait again for 2 weeks for replacement , let me tell you this experience its not just simply a broken TV but its ruined most of the month of December and propably we can’t get together again until next year and i’m still as i write this e-mail still stuck with this broken TV eventhough the Walmart is half a mile from my residence and they have the TV in stock i wonder why we weren’t offered a quicker soulution? order number 6092079-11xxxx my email associated with my Walmart account is Benjamin5xxxx @yahoo.com cell number 615243xxxx thank you . happy holidays!

  129. Walmart wellness recently purchased Care Zone. There are major problems in trying to make it work. There is no contact information. Need help please. Having to check 3 calendars.

  130. Hello, my name is Tamika Moss. I live in Connecticut. I use the pick up and delivery online from the local super Walmart for my groceries weekly.These past few weeks I have had trouble with the delivery service. The day that my groceries are supposed to be delivered the store has trouble with getting a delivery person for me some reason. Sometimes I receive either an email sent late after I was supposed to have my groceries delivered that their having a problem with getting a driver or I don’t receive an email telling me what’s going on with my order. A couple of weeks ago I didn’t receive my groceries until 3 days later and nobody called me to apologize for the inconvenience of what happened. I had to call the customer service to call the store because I couldn’t get a hold to anyone in the departments that the promps allow you to dial. This has become very frustrating and stressful to say the least. I’m a mom with a mentally disabled child and I don’t have a vehicle to be able to go pick up my groceries. I know that there should be some type of solution for this situation at hand so that this does not keep continuing in the future. Hopefully,you can help solve this issue that I am having with the store. The store is Walmart Supercenter of Cromwell, CT. My phone number is (860)840-xxxx, and my email address is tamikamxxxx @gmail.com. Thank you for your time in reading this and I look forward to hearing from you soon. Happy Holidays!

  131. I ordered a trampoline on sale through Walmart. It was shipped in three separate boxes. Two of the boxes arrived at my house, the third one was sent back to Walmart. After spending several hours on the phone speaking to numerous agents, I was told that Walmart cannot ship the missing part to my house since it has already been returned to the store, regardless of the fact that it is currently sitting in one of their warehouses and is useless without the rest of the trampoline. One of the supervisors said that I should’ve been tracking the item online using a tracking number that Walmart failed to provide to me. I received no notification in advance from either Walmart or the shipping company that the item was being sent back to the store. Their advice was to return the two packages I received and reorder the item at full price, when and if the item comes back in stock. I now have a week to find my kids another Christmas present and I definitely won’t be purchasing one through Walmart. This has, without a doubt, been the worst shopping experience of my entire life.

  132. It’s regarding an MI TV I bought from Flipkart. It’s been 2 months since I lodged complaint for servicing but getting no positive response from Flipkart and their service partner Jeeves

  133. I am inquiring on what it would take to get Walmart to replace their verifying check company, “Certagy!?”They declined my check in which I cash monthly.This payroll check that was good plus I verified funds.When calling to dispute issue and negative mark on my identity they told me 30 days after file. I contacted the bank and writer of check to have them call. Certagy said cashed a check at Walmart and then Walmart wasn’t paid out. So I was punished for their mistake. I am a single mother, Covid 19 hinders us all finacially, and now this. I am not the only one with this declining check issue and negative marks. Please they are not even an accredited company. Now I have no money and no way to cash checks until this is rectified.

  134. On Nov 7th I placed an order with Walmart thru a third party Ami Ventures Inc.. I did not receive the order and have spoken to customer service on 2 occasions who order # 8772058003867 were very obliging. Walmart received a copy of a letter from Ami Ventures as I did as well. To contact them but with no luck. Yesterday we received a email from Walmart and they said that someone from Ami Ventures would contact us in one business day. But did not. We would like this resolved as the charge went thru on my Visa card nov 12th. We would like a refund asap. Thank you

    Claudia Bevington tel. Number 705 793 xxxx or email bobclaudiabevixxxx @hotmail.com

  135. Greetings.
    I would like to know who to contact regarding a great value brand can of green beans I purchased. I have pictures and still have the can.
    There was a SCREW in my can of green beans. The screw has a number on it that I am 100 percent sure can be traced back to the machinery at the factory. I am absolutely appalled and LIVID. Please direct me to the appropriate person so we can take action.
    My phone number is 314 422 xxxx. Email is below. Thank you

  136. I went to pick up my ps5 from the Walmart Beaumont California store on sunday November 29th at 12 noon ..and was there for 8 hours cause an employee tried to stash my ps5 in some charcoal to hide it for themselves…it wasnt till the store manager Andrew looked at the cameras and found the employee trying to stash my ps5 for later that it was found slightly damaged…i have pictures he took before i took possession of the ps5 even..worst experience ever…i just wanted to put a complaint in as i was there 8 hours trying to get it after getting email saying it was ready and checking in then having employee’s say sorry we cant find your playstation 5 …this should be unexcepted behavior..i atleast got my ps5 even tho the box was slightly damaged.

  137. I ordered 100 photo Christmas cards on line and went to pick them up just a little while ago after receiving my email notification the my order was ready. Imagine my surprise with I was informed they were out of envelopes. How is a person suppose to send out photo Christmas Cards without envelopes??? The salesperson did look in the stationary department to see if there were any there but there was not. I was basically told there was nothing else they could do. So I have spent the last hour driving around trying to find 100 5×7 envelopes to send out these cards in. Very frustrating.
    I did go on the Walmart website and did an online chat with someone and she offered me a 5% adjustment, but since the order was $58.00 and the envelopes I finally found was more in the $10.00 range, the $2.90 adjustment really wasn’t worth the time and effort on the part of Walmart customer service, nor did it feel like much of a concession. I feel I will not be shopping at Walmart in the future. I realize that I am only one of many millions of customers that Walmart has so my leaving won’t effect the bottom line much, but I just felt I needed to express my displeasure. Thank you for your time.

  138. I placed an order with the photo department on the 11th of December, paid extra to have it delivered by the 16th. Walmart then moved the delivery date to the 18th, however the order did not arrive. I contacted them via chat, and after being transferred three times was assured my order was ready for delivery and would arrive by 2pm CST on the 21st. Today is the 21st, no delivery, I called and was informed my order apparently has not even been processed to be shipped….they think….they have no idea when it will or will not arrive, where it is in the process and said they would escalate my concerns. This does not ensure the delivery prior to Christmas, which is the whole point and even without paying extra, according to the website would be here in time for Christmas, now may never come it seems. All they can do is reimburse my fee for the shipping, which I appreciate, however I want my order delivered prior to Christmas as promised more than once. The fact that no ones knows where the order is just goes to show complete disorganization of a company that doesn’t have to worry about who they disappoint no matter the time of year because apron means nothing in a billionaires eyes….horseshit!!

  139. Marysville CA walmart.
    We have the highest infection rate in the WHOLE country and they aren’t implementing social distancing or enforcing masks.
    Please change your policy and put the stickers back on the floor to remind people to stay back 6 ft.
    The HIGHEST INFECTION RATE IN THE UNITED STATES.
    Thank you

    Adrienne Workman

  140. I am unemployed and a disabled wheelchair veteranwith only a monthly income and yesterday I erroneously put$200.00on a gift card instead of my and the store manager is forcing me to keep and use the gift card,I need the money,the Ocoee Wal Marts is a awful store,this was a accident and Wal Marts doesn’t need the money as much as i do as I am unemployed and disableddebit card

  141. The lawsuit r\t opiod meds has no basis. When I get my meds the pharmacists always reviews with me and asks about,getting Narcan. Walmart has been better than any other pharmacy instructing pts. when getting opiod medicine.

  142. Your maneger and sucurity have atold and sabataged and has paid popkel to treet me and my girlfrind to the point i am looking for a lawer to fill a law soit on your compy

  143. I placed an order on December 3, 2020 (order #6092077-593701) for an Akward Faith Sweatshirt. It was supposed to be delivered between December 11th and 16th. It is a Christmas gift that I am supposed to present this week. It is already late …

    I received an email on December 5th telling me the item had been shipped. Other than a DHL tracking number provided on December 5th I have had no further contact or any other way of tracking the order because the status update system is invalid.

    I called customer service and spoke with Christian December 21, 2020. He was supposed to send me an email confirming the delivery of order #6092077-593701 by December 24th, as well as issue a five dollar refund. I never received them.

    I called again on December 22, 2020. I was on the phone for over 30 minutes with Freddy who transferred me to Michele who transferred me to Oclinthia. All of a sudden the call was disconnected and my issue still wasn’t resolved!!!!!

    I’m being told because the product was ordered through a Walmart.com vendor I can’t receive a discount. I PLACED MY ORDER WITH Walmart and thus, I hold you all and not some third party vendor responsible.

    Needless to say at this point I’m not a happy customer. I would like someone to resolve this issue ASAP and provide me with a real status update and some type of compensation.

    Thank you

    Juri Jones-Moore

  144. My order 7619203962343 was escalated several times as we never received the order to which we paid to be delivered on December 14th. We are now out of pocket $310 for products never received and Walmart does not seem to be of any help. We do not have the luxury of spending 600+ on a grocery order to get back what we needed. I need this issue taken care of immediately.

  145. the walmart in farmingdale ny on route 110 is the worst theres this one employee who is rude and nasty texting during work his name is orville marshall he yelled at me and cursed me out cause i asked for help

  146. My girl freind start working for 5 days a week since last week buy when i ask her to print out hersched last week and this week she told me that hr didnt put it yet to there system…is this posible for a employee just to over wright it every time shell work for 2 days extra

  147. My girl freind start working for 5 days a week since last week buy when i ask her to print out hersched last week and this week she told me that hr didnt put it yet to there system…is this posible for a employee just to over wright it every time shell work for 2 days extra

  148. I have been black balled by your company’s fraud department because I live in a predominantly back neighborhood and my items keep coming up missing and or delivered to the wrong address. It’s your dumb drivers that can’t do their job.

  149. I need someone to contact me, I have a serious problem with trying to get my new Walmart card, I have spoken to 7 different people and i still do not have my card, Please Help.

  150. Would like to know why you are now only counting customers entering without masks at your stores. This is being done at all of the central Florida stores at the moment.

  151. I’m contacting you guys bout a bad experience im having with you all customer service I’ve been lie to several times about my refund they keep refunding me then debiting my count again for the same item I never received at this point it has been going on for bout 7 days I still have received my money or merchandise is there anybody I can speak with about this you may contact by email im

  152. All the times in years I’ve been in any walmarts you got 10 registers for us players and only 2 associates open must be nice making mony with no associates overhead wheel that’s nasty I cant people like u

  153. Hello,I have a concern I writing to see can I receive any help with this matter.I receive a letter from an attorney trying to garnishment my check.My daughter was off in college and open a Walmart account in my name without my concent. They trying to make me repay.It been over nine or ten years. Please help me with this matter.Thanks Deloris Williams. 662_609_xxxx

  154. I have addressed three times, this being the FOURTH about an employee who stocks produce, now stocks in the meat section, does not wear a mask of any sort. Twice now I addressed my concern to the team lead, who then addressed it temporarily. This Walmart is located on Howland Blvd. Deltona, FL. If you require your staff to wear masks to set the precedent for others, this is a poor example. I don’t know the individuals name, but he has a black beard and mustache, approximately 5’, 11 i inches tall. This needs to be permanently addressed.

  155. I’m an ex employee trying to get my w2 online . My stores HR Dept told me I could do that but having problems finding it .

  156. I live in The Villages Fl. Every other supermarket with the exception of Walmart requires ALL CUSTOMERS to wear masks. I have been in all four walmart in stores in my area. There are people walking around without masks. Until you make wearing masks a policy for all, I will NOT BE SHOPPING in Walmart any longer.

  157. I have a complaint against one of your security ladies. Boone but only her gives me problems everytime I go into Walmart. She won’t give me her name she throws me out and says if I go back in she’ll call the cops on me and I haven’t done anything’s ng wrong she’s the only one who does it

  158. I’m writing to you about one of ur Walmart stores. The store is in Hackettstown NJ 07840. I would like to know why this store is never stocked and it is really dirty. It seems like the store manager doesn’t care what the store looks like or if the shelves are stocked or not. They employee’s at this store r really rude and don’t give u any information at all. It seems like they don’t have time for u. And like to know why u need so many parking space for picking up ur order from online orders! I guess u don’t care about Senior Citizens to if they can’t get a handicap parking space they have to walk to get to the store. I don’t know who is making up these stuiped ideas, but they r so wrong. It’s about time u come to this store (with out them knowing you are coming) and check it out for ur self. I’m not the only one complaining about this store.

  159. My local store #3502 ,in the last 6 months, seems to have undergone a change. The store constantly looks like a tornado has gone thru the store. It is always a mess. I hesitate to go in the store to shop for anything.
    I do , however, use the grocery pickup EVERY week. Every week there are multiple items “unavailable” or “out of stock”. Many times I will go in the store when I pickup my online order and the items I was told weren’t available are right there in the shelf.
    What’s up with all of that?
    There is an employee that manned the door during this pandemic. Ed, until recently, wore his mask below his nose. He obviously doesn’t take this problem seriously. How can he help enforce the mask mandate if he doesn’t wear his appropriately? Actually, quite a few of the employees, as I walk through the store, wear their masks below their noses. How can I have confidence in the safety of shopping indoors at Walmart?
    I would appreciate some sort of response concerning my specific store and my concerns. I asked an employee that was helping me search for an item in the midst of the mess in the store. She told me Walmart had changed management styles and no one was really “in charge” of departments. so what I was seeing was the result.
    I think ANY store can do better than that. Apparently at this store the changes did not work!

  160. My husband and I have been customers of Walmart for many, many years and we really need assistance regarding an order that was placed online through Walmart for printer ink for our HP laser printer. The ink we received did not fit our printer and when we contacted Walmart, they said there was nothing they could do. We tried numerous times – not necessarily to get our money back, but – to at least get the item replaced with the right ink but again no one would help us. We went through both Walmart Customer Service as well as contacting the supplier directly, sending pictures, etc. Months have now past and we not only have had to purchase more ink for our printer, we still have nearly $300.00 of HP ink that we are unable to use. We are senior citizens with limited incomes and being out of $300.00 because of an error of a “third party” is really an inconvenience and is UNFAIR to us. Who can we contact at Walmart is in a position to help us?

  161. hello my name is Lambert Guimond and i’m writing this complaint to you with regret. My call to Customers Service is being held or taken hostage sort of speak, by one of your employees, since 10:30 this morning.
    It’s now 1:30pm Monday January 25th 2021.
    i was placing this call to report the delivery of items that i did not order and the non delivery of items i did order.
    The man keeping me on hold as I write this message has taken it upon himself to refuse to transfer me toa Supervisor that could help me with my request.
    He’s the same man that I spoke to right before allhell broke lose with my order & delivery on December 27tth or 28th.
    i’ve been on hold up to 30 minutes at a time,he, coming back only to check if I hung up.
    I’m frustrated with his ridiculing me and his rudeness and arrogance. i’ve been seeking a response as to why i have been delivered the wrong merchandise,(electric massage upholstered adjustable bed with wireless remote) with instead a metal frame with no power cord nor legs, wrong size, in the wrong color, with no massage unit, and yes dare I say it not upholstered & from different company,no remote, no legs, no power cord, etc.
    Unfortunatelyy for me this man has taken it upon himself to have my relationshipwith Walmart end.
    Though I can’t take much ore of this abuse, I always liked Walmart but this employee from Customer Service is taking a toll on me.
    As he knows, I’m a handicapped man at the end of his life, and he seems to denigrate me for either having a french name or being handicapped or possibly both.
    He has me repeat numerous times the same simple answers to his questions, pretending we have a bad connection only to respond clearly, to what ever i reply.
    This is precisely one of the men I spoke to on December 27th, tthat said he couldn’t help me.
    he imposters to be a supervisor when asked to be transfered to one or to someone of authority that could help … or puts me on hold 30 minutes and comes back pretending to be somebody else …again & again.
    i dont know the odds of me falling on him when i call for some help with Customers Service, but it seems to me that i fall upon his non service more than half the time.
    last time i asked to talk to a Supervisor, luckily a nice & helpful lady came upon the line and instantly fixed the problems i had with my order.
    So i called back tosay thank you, when i did i fell on this man again, and hell, literally hell has gone on with my order as if .. someone distorted or sabotaged it.
    he’s now refusing for me totalk to anyone and keepiing me on hold, mocking me & what i’m now going through.
    For 2 weeks i’ve been seeking an answer to why i was delivered an open box matress and an electric bed from a low end company with none of the options, quality and technology i’ve ordered.
    my request for help goes unanswered since, and i’ve had no bed to sleep on for well over 14 days, with no end in sight.
    Does anyone understand that it’s even harder for a terminally ill person with major handicap to endure this treatment.
    Though it would be inhumaneto askanyone to sleep on a chair for over 2 weeks, that’s what i’VE had to resort to since the metal bedframe delivery that came with no legs, power cord, wireless remote, massage engines for head nor feet, in the wrong size n color and from a totally different company, who’s reviews cannot compare to the quality items i had ordered, though it seems now a dfifferent item has replaced my orders request.
    if can someone can come to my rescue i’m still unhold at the Customers Service dept in Canada after over two weeks without a single reply though my many attempts toget my bed delivered and though being on hold for over 4 hours now.
    thank you for your attention lambert Guimond
    i never mentioned it to anyone on this site but im the nephew of Quebecs ex Premiere and never have I ever been treated this way, here or elsewhere, worst than if i’d be a homeless addict, even refused a credit card although i’ve spend over 2000$ on my VISA credit card, this month alone here at Walmart. you can easily check that info.
    i need plenty of items Walmatt offers at a usually very fair price, and the card was merely to let me enjoy some however small discounts of cashback as i could have.
    i have no debt on my VISA and usually deposit a couple thousand dollars on it, prior to a purchase .. yes prior not afterwards like most people do.
    this way i only get good surprises not bad ones.

    may you help me from the trouble n disservice this man has created for me.
    i need help PLEASE.
    Lambert Guimond
    lambertguixxxx gmail.com
    4417 de Bullion #22
    Montreal, QC h2w 2G2
    514 267 xxxx

    ORDER NUMBER 55720450xxxx

  162. Obviously you no longer want REPUBLICAN customers since you have removed MY PILLOWS from your stores. DISCRIMINATION AT HIGHEST DISGUSTING LEVEL!

  163. Hi, been trying to talk with someone with authority at Walmart. The Kearney NJ 07032 Walmart is in dire need of electric wheelchairs. ……….. “I’M A STROKE SURVIVOR”, 70 yrs young, cannot walk that good, and the Kearney, NJ Walmart have about one two maybe three broken electric wheelchairs that first, they don’t hold a charge pass three minutes after it’s fully charge, squeaky wheels that’s bumpy when riding, no insulation on the handle bars ……… if a senior or handicap or a combination of both can get one when they arrive. And if one is fortunate enough to get one, it may have to be towed to a charging station to be charged. Being in assistance for an electric wheelchair over 8 months now, and someone in authority at the store location, need to keep children from grabbing them riding as they are toys. Seniors and the handicap have need of them for shopping hen they arrive there, the store is much to huge to walk in some of us handicap positions. Tried on several occasions contacting someone in charge and to date ……………………………. no answer ……………. as were are ghost. It’s people and a mixture which keep the business profitable, and it really don’t take much for someone in my condition to get hurt …….. people moving fast with push carts, children running playing, not all parents holding smaller children by the hands or even as attentive. At the same token, a person in my condition my not have the strength to shop properly there. Will appreciate your attendance to this matter. Store as such, usually have the propensity to cater to a major of people, ……… thank you much ………… a handicap in need of assistance ……….

  164. A STROKE SURVIVOR (70 yrs young)
    IN NEED of ELECTRIC MOTORISE WHEELCHAIR AT WALMART IN KEARNEY NJ 07032
    BEEN ASKING OVER EIGHT MONTHS ……. Todays date 0/25/2021 ……… There’s about two to three broken downs there that first, want hold a charge pass three minutes of fully charge if one can locate one upon arrival, no insulation on the handles, bumpy wheels and ripped seats.
    Ones in authority, need to keep children of them, they aren’t toys. The Handicap or Senior(s) need them when they arrive for shopping. Appreciate any assistance

  165. Your Kearney, NJ Walmart needs electric/motorise wheelchairs for the handicap and Seniors. I’m a STROKE SURVIVOR and is in dire need of one when I arrive. There’s maybe two possible broken one on site that want hold a charge pass three minutes of fully charge if a person is fortunate enough to locate one once they arrive at The Kearney NJ store. Been trying to get authority to replace them over eight months, submitted several request to higher ups and to no avail. It’s amaze how companies have the propensity to cater to the public when first get of the ground and afterward, no one big or small seems to care or cater nearly as much especially when needed.

    There’s not a daily request except for now. Haven’t always been handicap nor a senior, it happen over time, and for the next person, it may be the same. Earlier last year (2020), there were plenty functioning wheelchairs there at that location, as time progress, it started to deteriorate. And even so, someone in authority need to keep children of them as a toy, the handicap or senior need them once they arrive at that location.

    Thank you much …………………. sincerely

  166. January 26, 22021

    Doug McMillon, President & CEO – Walmart
    Greg Foran, President & CEO – Walmart U.S.
    Dan Bartlett, Executive Vice President – Corporate Affairs
    Chris Tener, Sr. Director – Walmart Payments & Risk Management

    Good Day:
    My name is Caressa Easley, and I am in process of preparing to file a former Complaint, but wanted to reach out to see if I could first speak with Doug McMillon, Greg Foran, Dan Bartlett, or Chris Tener, ahead to inform them of how one of their employees (Haley – Florida – Payment & Risk Management Department) has chosen to take it into her own hands and make false Statements, apply false information on my Account, and take actions and make False Judgement calls for her own self-hatred satisfactions, regarding my On-line Walmart Account, because she got upset with me doing a phone call that she and I had after I told her that I was going to report her to Walmart Corporate Authorities, because of the way that she was speaking to me. She literally brought about a bad tone into play.
    She has deactivated my Account not only once, but twice, for what she has accused me of being responsible for, having Frequent Returns. I tried to explain to her that in one situation, a Walmart Representative had tried to help me but had me to purchase the wrong eGift Cards to pay for my items because I was trying to use two Visa Cards and needed to Convert one to an eGift Card but the Rep, by accident had purchase two cards that had too immediately be return. Then a Supervisor had me to Cancel an Order so that I could immediately re-due it in order to use her Promo Code on it that she was giving me. Then, the Supplier that you guys had to send out my Fitness Machine did not send the Power Cord and other items that went with it and did not respond to my email or Walmart’s request to make it good. And then it’s the case where another one of your Suppliers sent a bottle of Meds that were hard as bricks, stuck together as a solid rock, and could not be taken.
    I asked this lady that must had been having a bad day to review notes regarding these things and she began speaking to me very unprofessional, I was just trying to get my order settled, I had had, at that time nothing but bad cases, long waits on the phone, with Walmart. All I was looking for was for KAS MOTION, your Supplier, to make it right and send me to Power Cord, Instruction Manual, and Remote Control, to the Fitness Machine that I has spent $110.00 on.
    At this time, I am asking that you would please pass this Complaint and have them to review my Account and listen to the Audio, if possible, to hear how she was speaking to me, and Re-Activate my Walmart Online Shopping Account.
    Yesterday I went to place another $475.00 order, which to my surprise was immediately Cancelled. Then at about 4:30pm or so, someone again went back into my Account and Deactivated it again. I am a Senior, who, due to health issues and have not been out of my home since January 2020, way before the Pandemic started. I am not able to go into stores to get food or any place else, per my doctor’s others. I have no sight in one eye and very low sight in the other.
    It truly hurts to have someone during these times that we are living in today, to have been treated like I have by Walmart and their employee, with such unjust, with no regards to trying to find out the truth and not passing judgements and pulling rank before having all of the facts at hand. I don’t believe that Walmart would have someone like her working for them.
    I ask that my information is pasted on to one of the people listed above and have one of them to contact me @ (248) 943-xxxx, which I hope will be soon. If not, I will be forced to move forward. Thank you.
    Sincerely,
    Caressa Easley
    Contact No: (248) 943-xxxx
    Email Address: Amazgxxxx @aol.com

  167. Order#5822058-199959,
    Ref# 21014-566-70, I spoke to Ricardo Supervisor and he said, I am lucky to have him on the line. He is the best and will get my refund within 24-48 hours. I spoke to him on 1/14/2021. It was my 6th call. I am still awaiting my refund since December 2020. Kindly appreciate if you could please help.

  168. I am a customer at the Walmart in Auburndale Florida. I am handicapped I require a scooter. I was in the store yesterday and today the 28th and 27 January 2021. There was a total of about eight electric carts that were out of order yesterday and the same thing today. I will have to discontinue my loyalty to Walmart if we can’t have the scooters for the customers To do their shopping. My name is Howard Price. 863-299-xxxx in Winterhaven Florida.

  169. I am just another of the the many everyday customers of one of your many super centers and I want to say the associates in my local Walmart are excellent. However that is not my only reason to write. I am hoping to at least get a explanation why time and again I find a specific product in store that I personally buy weekly just stops being sold. Never to be seen again. I know of three products in the past two years that this has occurred. One of which was a “Great Value” Hot Sausage” which I believe is owned and operated by your people. I won’t go into the others as I’m sure you understand what I’m saying. Also the example I gave is the one that infuriated me the most so if you do have the opportunity to reply that is my focus. I don’t know what third world country it is made in but where ever it is they know how to make sausage. Thanks.

  170. my wife retired after 15 years at walmart because of the changes they are doing why did she not receive a buyout?

  171. Im a employee at the WALMART in Malvern, Arkansas where there was an active shooter. A manager, Jennifer and a State Police officer accused me of letting him escape. Please have the CEO Mr McMillion call me at 501-732-xxxx. Thank you so much. It was bad enough of an ordeal and then be interrogated about my role in this has my anxiety through the roof. Please call me asap. Thank you
    Belinda Christopher/Walmart

  172. Good afternoon sorry to have to bother you again but it seems like the same issues happened with the 2nd order I’m not understanding what’s going on and have finally lost all trust in walmart there actions shows they don’t value there customers at all anymore I remember when walmart was the best place to shopand now distraught and appalled at how far down hill it’s become (wish Sam was still around) i remember when walmart was the best and amazing adventure and now a headache just pulling into the parking lot went from begging and screaming to go to walmart to avoiding Haveing to go into a walmart 1st time ordered item(2782169-126612) ended up getting “stuck in processing” with no reasons why told a glitch in the system, to the point I had to cancel and reorder(2922190-011907) with the reassurance it won’t happen the 2nd time then the email again being delayed in processing so I canceled again this morning. I ordered This item is for some one who’s on there way out of this world to attempt making there bed stay more comfortable so time was important its clear that walmart doesn’t care about wasting peoples time and will never be able to forget this. Walmart has l left suck a bad mark on my heart I’m just shocked and frustrated

  173. On the 25th I was substituted three bags of cat food for one I only received two bags of cat food.
    On the 22nd I did a walmart.com order for next day delivery and I still have not seen it and nobody knows where it is.
    I’ve been trying for days to figure this out, nobody knows anything and that is why I’m emailing you, can you help me?

  174. I have a complaint about one of your trucks not only cut me off but also had ice on top of his truck and hit my windshield it’s a good thing that it did no damage don’t they have to clean the top of the truck.

  175. capitalOne fraud case #10004785762330 walmart credit card #5153078025425356 Placed order #2862180-262610 and received merchandise. Placed second order and card refused. Capital one says I need to send copy of SSN card. Not had said card for 50 years, will take mos. to get. Sent SSN letter with my SSN number and offered my military DD214, medicare card, or letter from Sturgis Bank verifying I am Larry Gaff. Capital One will not give me a credit card until I send them a copy of my SSN, my wife’s SSN card says not to be used for identification purposes. Nobody wins with this policy, I now have a Visa card with Bank of America. I applaud your attention to detail to prevent fraud, where does common sense come into play. Remember what happened to GM. Please see that I am billed for above order as card was revoked. Why was card ever issued, my credit score is above 800. I was absolutely humiliated by my card refusal at walmart. All the people at Capital One are very nice people to work with, as well as the Walmart people

  176. I have a complaint with my grocery orders. The second time I ordered I never received my order. Now today I am missing 8 items and was charged. I spoke to Adiva today and she told me to call back in 24 hours. They say it is a glitch in the system. I think the delivery people are keeping part of the order or all of the order. There is a lot of crookedness in Brampton, Ontario. Very dishonest people. When I did not get my order I spoke to 5 people and they all gave me the run around, could not help me. This is disgusting and appalling. If someone could contact me, I will give names and further information.

  177. As you all know, Covid 19 is still very active in the community. Why is it that still, registers are infrequently open and available? Instead, what I saw tonight was one regular register open and 5 of the 6 self check outs open. This leads to unnecessary huddling of customers in order to check out. I waited patiently for several minutes, until I saw one of the “register monitors” be relieved for break, then she goes and gets a banana and a Peanut butter cup and have another cashier ring her up. How rude??!! Everyone else has to wait on registers, but one just opens up for staff when it’s convenient. I find this truly insensitive and unprofessional, as the remainder of consumers have to wait on a register to become available. Hopefully, someone in corporate will take the time to read and address this.

  178. Bought a trac phone at Woodland park Co.store with time card for time at 8:00AM was told I could bring back for exchang within 8 days came back to exchange at 10:00 was

  179. I’ve reached out to several customer service phone numbers and website chats, but have been hung up on several times. I decided this is the only way I can possibly get through. I was searching online this morning for a television. When on Google I searched, “50 inch LG Tv” several ads popped up when searching, including a Walmart ad. This particular Walmart Ad had a 50 inch Samsung television advertised for $79. This is untrue and false advertising. When clicking on the ad the website states the television is in fact $300. This is incredibly misleading! I would appreciate you honoring your initial price of $79. I have a screenshot of this ad as well. It’s appearing in multiple places.

  180. I am truly disappointed in the customer service at store #05443. I tried to exchange a movie that I purchased online and they wouldn’t let me because I didn’t have my order number. Customer service didn’t even try to bring up my order history. SECURITY came to Customer Service and the representative simply said , in a whisper, that I didn’t have a receipt, like I was a thief. Went to electronics and asked them if
    they had the movie I actually wanted and the two employees were standing there gossiping and looked at me like I was Intellectually challenged. This is NOT ACCEPTABLE.

  181. Yes last nite I received a text saying I won a $1,000 gift card from Walmart’s Christmas giveaway; I was instructed to go to p07xl.com/lgmCl to claim, I did not once but 4/5 times it just showed housing situation every time; I called the # associated with the text (318)6646028 not once but 4/5 times as well it repeats This # hasn’t a voice Mail set up yet try again later this is very upsetting; I’m 67 retired diabetic this could definitely get meds food etc really upset have u anything that might help tyvm Garry Burchett

  182. To Walmart Executives:
    I have been shocked and disgusted to learn that you have chosen to sell satanic/witchcraft material! Why are you doing this? I’m not comfortable shopping in your store anymore. I have children and grandchildren that I love and care about. How and why could you do that?! I’m so disappointed in you. Tell me why are you doing this? Many people feel the same as I do. PLEASE REMOVE that material! PLEASE!
    Sincerely,
    Jennifer Pepple

  183. Myself and some friends went to the store in Waynesboro, Mississippi and had the worst experience ever at any store. I know the face mask is required in a lot of places, but, I saw NO SIGNS SAYING THAT IN YOUR STORE. I choose not to wear the mask. MY CHOICE! besides, when you have employees walking around the store with their mask either around their neck or laying loosely on their chin, i think it is only fair for me to choose not to wear it. Until the employees start wearing theirs the right way, then I will wear mine the right way in your store. NOT A DAY SOONER! Also, I went in at the pharmacy side of the store and their was no sign stating it was required. As I was leaving the store, I drove by the other end to see if there was a sign and there was one at that end. There is suppose to be signs at ALL entrances to the store. I use to be in management, I know the rules.

  184. I don’t know who’s idea it was to remodel the Gillette, Wyoming store given people are stressed out enough. Then if that Wasn’t Bad Enough to Rearrange the Food area when people given PANDEMIC JUST WANT TO GO AND GET WHATEVER AND GET OUT AND NOW THEY LITERARY HAVE TO SEARCH FOR IT AS NOTHING IS WHERE IT SHOULD BE OR COMMON SENSE WOYLD HAVE IT!

  185. I don’t know where to begin If you check my rocks you will see how often I do grocery pickups, either every week or every other week and always with a major problem. I would have discontinued Walmart if not for the nice ladies that bring out the groceries. This week wa one of the worst Being a senior with heart condition and high blood pressure I try to stay away from things and people that upset me. My last order really got to me I placed it with much difficulty being on the phone four hours (something was wrong with the web page) but finally someone was able to assist me after having to spend four hours on the phone (not to mention the disconnects and hold time). The order before this one are and I loaded my refrain immediately four hours later i opened my refrain to phone milk pouring out from everywhere. Apparently whole in the containers. After moping up floors (difficult for me) and being forced to throw out most of my food. I was planning to make meatballs and the hopped veal and chicken and turkey was loaded with milk not to mention all my groceries. I should have taken phone before clean up but I thought of it when I was up to first shelf. That picture I have if you would like me to send it to you I phoned Walmart and spoke to Xavier who said when I picked up my net order to ask for him or Linda and they would give me $25.00 discount. When I placed the order they never heard of those people and said they couldn’t do it. I was connected to someone whose English wasn’t that good and it took 12 hour to get the code numbers correct. when I placed my order it had to be done in two different orders because they could only credit me with one coupon at a time so that took another 1/2 hour. I finally got my order to be picked up today at 7 to 8 I got up at 5 so I wouldn’t keep you waiting and when I got the message that my order was ready which was after 8 am, i drove there an went to the curbside. the phone number I called – well no answer and I sat there 15 minutes waiting then I got out of my ar and stopped and employee to tell them to bring out my order. Still nothing. I went out of my car a second time and finally someone called me back.She said she is sorry.they couldn’t pick up because their phone was charging. Well why were they charging it at 8 am and not before 7 am when they know they have customers. I had to wait in car 28 minute for my pick up. That didn’t beat my last waiting time of 39 minute. Never had this problem with the Boynton Beach Store and frankly I lost more than $75.00 in food from the milk leakage and shouldn’t the accepted $25. You are not fair to me nor have you treated me with respect. Do I come back to you. I haven’t even mentioned the time yu switched my pickup place without being me. I alway used to go to Boynton Beach and when I went that time they said my order was somewhere on Military, they didn’t know where. I ws determined and rode all over. In total it took me four hours to go and pick up my order. That they compensated me for but it wasn’t worth it. From now on I’ll pick 7 to 8 and not get there till 8:30. I could tell yu more stories but am so aggravated . I tried calling your main number while I was at curbside to complain but after 45 minutes on hold I just hung up. Now what can you do for me to ring me back a a customer. I would like to be reimbursed at a reasonable amount for the spoiled milk not to mention my hang to end floor with my very bad back. Shopping with you has been a nitemare. However, after all this there were no mistakes on these two error. Hooray. Oh yes, five of my eggs last time were broken but I didn’t bother being on hold so long for refund of five eggs. This time eggs are good. I would appreciate a response I refuse to be on hold two hours.

  186. Store manager or management designate Walmart Indio, CA .
    I received someone elses groceries. I wanted the groceries reshopped and delivered. Manager was unresponsive and offered a refund not my groceries. Unacceptable and unconcerned of my request. I am a frequent and loyal customer. I’m considering taking my business elsewhere.

  187. DIFFERENT WALMART POLICY BASED ON RACE? I purchased a TP -Link Router yesterday at the Walmart located at 1720 E Hillsborough Ave, Tampa, FL 33610 for $89.00. Installed it then saw that Amazon has the same one for $56.99. Stopped by the Walmart located at 15302 N Nebraska Ave, Tampa and was told there that Walmart does NOT price match EXCEPT that they WOULD price match from their OWN website, Walmart dot com. I looked there and the price was $69.99. Went back to the Hillsborough Walmart where I bought the modem and was told NO Price Matching AT ALL. Interesting that I was told that they would price match at the Walmart where the shoppers are primarily white at 15302 N. Nebraska but Not where the shoppers are primarily black like they are at the Walmart on Hillsborough. I can email you pictures of the receipt and pages from your website and Amazons.

  188. I was wondering why my wife did not receive a buyout,or severance she worked for Walmart for 15 years before retiring due to health reasons due to all the changes. She retired from the Middlefield Ohio store in June of 2020?

  189. I was in Walmart today, 2/4/21, in Cartersville, Ga. at approximately 1:30 P.M. I was there is to return an item. The nice lady handling returns was, not only responsible for handling returns, but was expected to answer telephone calls that were coming in rapid pace. There was a line of about five people behind me waiting to return something. She was doing the best she could do, but it makes Walmart look bad when we have to wait while she answers incoming calls. Can’t you please hire someone to work with her so everyone can be helped in a timely manner. Thank you.

  190. Horrible service at Klamath Falls oregon wallmart. Waited in line at check cashing services for 40 minutes. Along with 10 other people to get a check cashed. Had to take it to Fred Myers, no problem there, fast friendly service. I will not shopping at this wallmart again.

  191. I’m trying been trying for10 hours to fill out application on website got half way in step 3 and system error came up not allowing me to continue. Ron schmidt 712 301 xxxx. Sioux city iowa

  192. I was at self check out an got asked about something I didn’t check out. When I was not even close to being finish checking out. Somebody told me that they got a call from the person watching the camera… We can all fix this if everyone stops going to self check out… An just shut it down.

  193. Hello –
    When searching on the Monroe, MI Walmart app it showed the Cricut Maker Machine, Champagne item as being priced at “$.84” each next to the bold pricing. When calling customer service, I spoke with a Lakeisha that was very rude, and stated that such would not be honored even though it was showing it on the app/site.
    I have a screenshot showing such. We have always been avid shoppers with Walmart, and feel that this should be honored.

  194. I’ve had nothing but problems and attitudes from Walmart groceries. Today was the limit when you hired someone who during COVID (Not that it’s OK any time) was smoking pot with my groceries and everything smells. I ha e young children in my house that keep asking what the bad smell is. I’ve sprayed several times. I’ve had to throw out several items. Then to top it off my account was canceled after my complaint? What are you going to do to rectify the situation. I spend a lot of money at your stores especially through Walmart +. This treatment is unacceptable and I expect you to do something to correct the situation.

  195. I was in the Walmart at 2020 75th Avenue in Phoenix, Arizona. Went to customer service to ask a quick question. Greeted by the up front manager who said “If you don’t put on a mask I won’t help you.” I tried to explain. The woman then said in a provocative manner, I WILL NOT HELP YOU!” In my 81 years I have never had a customer service person speak to me so rudely. It was pure discrimination. I hope this matter will be attended to. Your employees need customer service training. Will be waiting to hear from you before I take any further steps. Hopefully, Teel Hagen

  196. Laying off all of your cashiers is unconscionable. I suspect that Walmart’s profits are quite healthy. Surely it is not necessary to take away all of those jobs.

    AS A RESULT OF THIS ACTION, I AM BOYCOTTING WALMART, AND I AM ENCOURAGING EVERYONE TO DO THE SAME. I hope the boycott hurts your business so much that you will reverse this decision, rehire people and start paying them a living wage. I am asking everyone participating in the boycott to contact you and let your know why.

  197. I ordered a 20 ×10 tent and was sent a 14×10 not happy about being sent wrong tent would like to have the right tent i ordered

  198. To Whom It May Concern
    I am a disabled person who has to use the wheelchair motorized carts to shop, but when I go to shop at Walmart in Tifton,Georgia the carts are in the parking lots dead or 2 to 3 are still not repaired for a least a year. I went to shop at Walmart in Tifton, Georgia today 02/05/2021 there was not motorized wheelchair carts available and I asked the greeter at the door about the motorized wheelchair carts she stated that they only had 2 working and one that I sat on didn’t work but it was working yesterday stated by the door greeter.I waited for about 30 minutes for a motorized wheelchair cart but one never became available so I left! I have talked to the Store Manager in the past about this issue I also written several complaints and the issue with the motorized wheelchair carts still haven’t been fixed. I love shopping at Walmart, but I can’t shop if I don’t have motorized wheelchair carts to help me get around due my mobility issues. I would appreciate if this matter is taken care not just for me but for all the disabled shoppers who would like shop Walmart and can’t because there is no motorized wheelchair carts available, and this an issue every time I attempt to shop at Walmart.
    Thank You,
    Bernice Clark

  199. I DEMAND BABY FOOD COMPANIES *CLEAN UP THEIR ACT* ALL OF THEM! INCLUDING, BUT NOT LIMITED TO PARENTS CHOICE!
    This does NOT shine a good light on you company!! I and my friends will boycott Walmart until you comply with the with the recommended standards!
    This is TOTALLY UNACCEPTABLE practice!
    I look forward to hearing from you in the near future on this matter.

  200. Hello Mr.McMillon,I have a serious matter going on in my life.Im a single mother trying to live an honest life for my family. I receive a letter from an attorney trying to garnish my check, I’m living paycheck to paycheck trying to survive, this an account I pay out over ten years ago.They dispute that I didn’t pay the account off,but I truly did.I have destroyed all my card and accounts.Will you please help me with this matter is is very stressful on me causing restless nights. Please help resolve this situation. Thanks,Deloris Williams 108 Fox Mark’s Ms. 38646

  201. I am writing to ask that you sign onto the Better Chicken Commitment that offers poultry improved treatment and ends some of their suffering. I am a regular customer of your stores and this is an important issue for me. I have already stopped buying chicken from you and get it from a local Whole Foods store that has signed the Better Chicken Commitment. I am sure there are many others doing similar things. Please held end animal suffering.

  202. Due to A store closing in the Irvine, CA area, my Pat/time fulltime (you can see by the hours scheduled worked since 6/22/2020 to 2/4/2021) position was eleminated after 7 months of working and taking all the work and responsibility the 1st level department manegers deligated to me. After 7 months the hiring of several Cap 1 associates, I was dismissed while several that joined Walmart came on board after in the same Cap 1 department. I am puzzled by the dismissive termination process that had nothing to do with my performance. just my fake Part time status that persisted after I raised the issue several times with Racheal, the “People Person” when since the very begining I was scheduled up to 40 hours weekly. I was told my status was upgraded after 6 months of scheduled and working 39 to 45 hours weekly during the prior 7+ months ( June 22, 2020 – Dec 23, 2020) to February 4, 2021.

  203. Vestal NY store has gone down hill badly last several months. I recently went and the majority of shelves were bare and every department. Ended up having to go elsewhere to look for stuff I needed. Would like to know if there’s a reason for that I used to enjoy my trips to the Walmart now I’m not so sure. Are they not ordering stuff or having anybody stock or what’s the story. I know they’ve had different managers lately but it seems like it’s getting worse instead of better

  204. Walmart FedEx Tracking Number 924887381328
    February 7, 2021
    I am very “FURIOUS” at FedEx. I had to go to another building to get my package, and this had not been the first time this has happened. I do not know who is training your drivers. I have been living at the same address for over twenty years; FedEx services had gone down drastically in the last five years. FedEx does have a couple of associate Driver that follow the instruction I had written, about 5061 New Hampshire Avenue, Apt. 101, NW, Washington, D.C., please do-not-leave my packages outside; they can call me at 202-882-0812; only one Associate who has done this was Keith when he on this route.

  205. Order number 3052108-261224 I order a camera for my daughter birthday which is Saturday and walmart has cancelled the order my daughter work very hard for that camera by working for old people and now walmart put me in a bad position because I didn’t know the other was cancelled and a crediter took some of my daughter money that was refunded. Now I’m asking if walmart is going to give her a 400.00 credit to get her camera cause this was walmart fault

  206. Just wondering why it’s really hard to speak to a manager at customer service, as the supervisor and customer service representative are Not helping for anything and disconnect call every time by saying that we r transferring the call to manager a Nd lied about all the information provided to me. I have 6 references number by which can make a guess called Wallmart 10 min to resolve my issue. This is really the most irritating part that Wallmart customer service people are good for nothing..

  207. I am a well established artist (31 years) in the reproduction and art licensing field. I have sold art and licensed hundreds of products all over the world, including many images and products with Walmart. I am looking to retire and am looking for a buyer for over 3000 layered high resolution photo shop files. These files are valuable in that they can be changed and used for thousands of different products and images. Can you tell me who to contact in wall art or art licensing acquisitions with the Walmart company? If you are interested in viewing my work, I can give you my publishers website and several licensee’s names. thank you

  208. Been seeing automotive employees doing shopping for customers with grease and oil on their hands and clothes. Which is cross contamination. It is happening at the king man walmart. This is against health department regulations. And I filed a complaint with corporate. And yet it is still happening.

  209. I sent this EMail to CEO of Walmart.
    To Mr. McMillion C.E.O. Walmart.
    Sir, My name is Steve Cullum. I am a delevery driver with Postmates. I’m am emailing you this evening because I had a pick up at Walmart @ 1375 N Davis Rd, Salinas, CA 93907 for an online order with Postmates customer. I received the order via express order pick up threw my postmates app. The order was baged and placed in the back of my vehicle. As I approached the coustamers house, my postmate app informed me that the customer has cancelled the order, and to return all items back to walmart. As instructed, I returned to walmart, but express pick up was closed, so I put all the items I a shopping basket and headed to customer service. The customer service representative name was Moe She was unsure on how to go about returning the items I explained I was from Postmates the customer had canceled the order and I’m to return all the items back to the store. An associate worker for Walmart Monique Cruise was off the clock but cashing her Walmart paycheck and had more experience on handling canceled Postmates orders so informed MO how to go about it. She had me right down my name I’m from Postmates the express order number and that I’m returning canceled items and I gave the paper to Moe Mo then took the paper and the basket of groceries to the back I asked her if we were all good she said yes I proceeded and went home. I called my Postmates representative and let him know of the situation that I had to cancel order and returned all items to Walmart documenting with my company that I did so the representative put me on hold attempting to call and verify for over 30 minutes he tried and nobody picked up the phone so he cleared my order and said everything was fine. The next day today February the 5th approximately 6:30 p.m. I got another order for Walmart gave them the name of the customer and a gentleman came out I guess the supervisor of the express delivery department and told me that his supervisor the main manager of this Walmart said I am banned because I didn’t return the groceries from the canceled order the night before! As he did so Monique Cruz was with him and spoke up for me saying that yes I was there yes he did return all the groceries and gave them to Moe Mo happened not to be on duty tonight to verify for me but apparently the main manager of the store who also was not there tonight said that I am still banned and cannot pick up orders from Walmart when I did do as I was instructed and returned all items I communicated with the customer service representative and my witness Monique Cruz both are aware and saw me return the order. Your manager of this store is falsely accusing me of not returning the items thus in nother words stealing the items witch clearly I did not do, and cost me over 30 to $45 of wages this evening. As you can see sir this is unacceptable I am furious as a Postmates driver and as a Walmart customer. Instead of getting to the bottom of it she told her employees I’m banned and she doesn’t want to deal with it this is unfair and I hope as a CEO of this major company you yourself will resolve this matter for you me I am offended and shocked by your manager’s actions please feel free to contact me my phone number is 831-776-xxxx my name is Steve Cullum Postmates delivery. I look forward to hearing from you and getting this matter resolved thank you for your time

  210. Yes I do close at 11pm correct? I am at the Lorain Ohio Walmart on Levitt Rd and lights n doors locked at 10:43 as I was walking up two girl employees ran hit lights locked doors!! Never have I experienced this at this store which is my regular shopping store!!
    Me and my fiancé use grocery pickup service love it! I was leaving work needed diapers and wipes I raced here to get shut out 17 min before closing! Quite disappointed in this!! I manage Giovannis pizza in south Lorain we close at 9pm and we take last order till 9pm no matter what!! If need to close earlier like this maybe close at 1030pm!!
    Also I have been in n out of Walmart stores all over from Lorain, to Elyria Chestnut Commons, Oberlin, Avon ect.. any Walmart in Lorain County I’ve been multiple times a week to get my 7 yr old son Football or Basketball cards n they never are in stock!!I understand a vendor stocks those I believe from what I’ve read but I’ve also read that people wait for the vendor and take all the cards for themselves and I go on your website and it says cards are in stock and when we go in the stores they’re not in stock we spent five hours going to the different stores one day just me and my son and we didn’t find not one pack of cards!!! It’s just disheartening and now I’m getting closed on basically almost 20 minutes before closing time it’s aggravating cause lately when I do get there at 10 o’clock usually and I do go through self check out the ladies working in the Lorraine store are very rude they don’t talk to you they’re too busy looking at their phone or talking to another employee or just staring off into space and treat you like you’re just a piece of crap in there and get the hell out of my store just wanted to bring this to your attention it hasn’t only happened once it’s happened multiple times to me and my fiancé grocery pick up fantastic people are so nice and frankly that’s why we don’t go in the store anymore it really is because you’re treated like crap I haven’t met not one employee that has greeted me not even the greeters upfront say hey how are you doing they just look the other way when you walk in it’s just sad it’s never been like that so I’ve been choosing to go to target MeijersThank you for listening Hope you have a nice day thank you

  211. Good Day:
    I submitted a Complaint to WalMart Corporate Management Team over a month ago and have not heard back from anyone and my Account Email Amazgxxxxx @aol.com, is still deactivated..

    Would someone please contact me back today regarding the Complaint that I submitted. I think that it is truly unfair to how my Account, Case, and Claim, has been treated by WalMart.

    Thank You.
    Caressa Easley

  212. I placed an order for groceries to be delivered on Saturday February 6th. I was given a delivery date of Monday February 8th between 9-10am,. It is now 4:50pm February 9th, after many phone calls , phone holds that ran out and promises still no groceries. I feel betrayed by a company I started shopping before they came to the Northeast. I encouraged friends who thought you were bottom shelf to give you a try. I have shopped in person and online and always been a satisfied customer. Your history with me is why I give you my $100 for a membership. I was in retail for many years and we built a company from nothing to 97 million. I watched the giants fall and know that a retailer is build one customer at a time and they go under losing one customer at a time.

  213. I am 80 years old with numerous health issues so I do my shopping through walmart pickup at the walmart on Sun Valley, Hewitt, Texas 76643, I picked up my order at 4pm today asked the young man when he brought the stuff to my car where the paper towels were, he looked at the tubs on his cart and said no paper towels, I had not been notified of any outs or subs, when I got home I received on line my receipt and had been charged for the 8 triple roll pack of paper towels and a pack of 2% 24 slices American cheese that I also didn’t get, tried for over an hour to call them no one ever answered the phone, I am not supposed to be out doing anything in public so I can’t go confront the manager about this and his lack of phone service, I have my receipt and I am furious that I have no way to reach anyone in the store because they won’t answer the phones, I don’t know any way to handle this, please help, your customers should be able to reach store personnel when things like this happen.

  214. Trying to order second time, groceries, previous list and amount will not clear. Customer service phone at my local Walmart never a pick up just continues to ring.

  215. Hello my name is Daniel Kroon, Owner or Red’s Lawn Service
    We are a local company looking to be of help for the upcoming snow storm(s). We have all the equipment for snow plowing and ice control. Please feel free to contact me if you would like our service! Thank you! 240-818-xxxx

    Last storm your parking lot was very icy just last week. That’s a massive liability

  216. Given the fact there is no contact information for the people who can actually make a difference on the actual business side that’s your loss. Given that fact EVERYONE who is responsible for answering simple questions if it were up to me would be FIRED. If a customer can’t ask asingle question and get an intelligent answer, what good are all these 100’s of employees being paid for. I can’t so far even ask a question about a WALMART product and get a educated answer as simple as about Walmart bread. Is the buracuracy in your organization that stagnant that all you have is yes men and women. What a shame. You could and should be better. The only question is why you’re not. Answer, corporate gridlock and non responsibility. Unfortunately to common with corperations who have lost touch with their base and make enough money serving on the board to care. Sam would fire all the useless and apparently there are a lot of you that need it..

  217. I am EXTREMELY DISSATISFIED WITH MY MOST RECENT ORDER! I WAS MISSING 20 ITEMS AND WAS NEVER INFORMED ABOUT IT!!! The refund was NOT what I wanted!!! I am 60 and my husband is 67!!! We needed this entire delivery order!!

  218. Walmart in Easley SC cannot be bothered to deliver missing items to disabled people or offer substitutions for plastic cups, not the first time. They do not care about the disabled because of ” policy” Perhaps I should make.this public.

  219. The Walmart in Hiram Ga. where I live has a sign up mandating wearing a mask per local/state order. This is completely false. If you do your research there is no mandate for the state of Georgia. Please have them remove this sign immediately

  220. I love ordering from Walmart but recently my orders open boxes and torn up boxes when they are delivered. This is very unacceptable. Please do something about this or I will have to shop elsewhere.

  221. Yesterday, 2/11/2021 I researched online for an iPhone with Boost Mobile. I found that the Walmart in Harrisburg, PA had the iphone 7 in fact, showing 6 in stock. However, once I arrived I was told that there was 0 in stock. I then decided to call the Lebanon, PA store to see if the 1 that was in stock was actually in stock, but no answer. I decided to take a chance and drive 50 minutes to see if it was indeed there. Thr sales associate said “yes,, we have only one!” I was happy so, I purchased the iPhone 7. I never really got to look at the box or hold it because it was in a locked cage that the sales associate got out and had sitting behind the register. Once, I got home I realized that I was sold an unsealed, used, still logged into someone else’s apple ID, and in Spanish Iphone 7! I immediately tried calling the store with no answer! That didn’t surprise me! I then proceeded to spend the rest of my evening trying to restore the phone back to factory settings only to be halted because the phone is now in a activation lock due to the previous owner never logging out and resetting the phone. Its now 2 a.m. and I’m still very upset at all of this hassle! I truly do not want to have to drive the distance back to the store and back home again. (2 hours of my day) Please help! I would really like a refund or a replacement!

  222. I pay to use Walmart+ I ordered groceries to be delivered to 319 east locust St. Apt.3 today between 1-2 but my groceries are not here yet. It cost me 12.99 a month to get the Walmart+ service.why is my groceries not here on the time frame I picked out!! If Walmart cant fill the order and get it here on time why do this at all then.im not happy with Walmart+ !!!!

  223. Walmart Tire Dept Manager, Camden, Delaware refuses to install tire size 265/70 r16 sold to me by Walmart.com, approved by Toyota, Walmart, Sam’s Club, etc. for 2000 Tundra. I was forced to accept 245/70 r16 in emergency .

  224. Today I called the WalMart customer service department connected to the phone number 1-877/505-2267 and spoke to a young lady named Amanda. I don’t know her last name but I wanted to tell someone in authority that she was to most pleasant and helpful person I have ever talked to. She was genuinely interested in my complaint (lately your coffee filters have been manufactured too short on the sides allowing the coffee to overrun the edge of the filter) and understood my verbal description quickly. She was pleasant and a real joy to speak with.
    This is the kind of experience that keeps customers coming back and builds customer loyalty. Low prices make for a good TV ad but the kind of experience I had today with Amanda makes for a good customer.
    Keep up the good work Amanda!

    Thank you for your attention.

    Sincerely,
    Scott Theiss
    Donna Theiss (Long time employee at store #315 [ret.]
    scottxxxx @hopper.net

  225. It doesn’t make any sense that you take the heaters off the shelves in mid winter, there have been several people searching for heaters after their quit working, sad to see people in this situation, no heat, just asking for you please keep heaters out until March so people can stay warm.

  226. To Whom It May Concern,

    This is not about a complain, is about an idea we need in our community and it would be helpful to us in our area.

    There used be a Winn-Dixie store in this area but is no longer there as a business.We need a Walmart near by, at time I have to go so far to get to my destination or to a Walmart. We need your business on this address: 7489 4 Street North, Saint Petersburg Fl 33704. To me this would be a perfect location to all of us on the North side of town.

    Please, forward this message to the right person. Take this into consideration, this would be helpful to mall of us.

    Thank you.

  227. 1st of all you are completely out of all ice melt in South Jersey area yet it will say you are in stock both in store and online. Go to store of course nothing in store as usual website is never ever accurate on what is in stock. Then ordered online only for my order to be cancled because of no stock!!! And left with only option to re order when it was already due to be delivered and said out for delivery!!! This is piss poor customer service and the result of walmart employees not doing there job at all ever!!!! Literally the stock has never been accurate at this store in West berlin nj!!!! Worst experience ever never going or ordering again when my only option now is to order another product for you to then tell me its not in stock and so on and so on for the shear and simple fact that your employees refuse to update stock consistently and know im not the only one with this issue and down rite refuses to go to Walmart and now I know why. Will never be dealing with this company again due to this on going issue and will be calling better business bureau and reporting this issue as well because there seems to be no end in sight to the disrespect and lack of trying to fix this issue ever. Absolutely sick and disgusting treating a paying customer this way and any customer for that matter that deserves to know whats in stock in store and online let alone the fact that we’re talking about something that should be required by law to carry ice melt and not be out in an intire state for over 2 weeks and not care that your not getting it back in stock and can’t be ordered online reliably. Thank you wal mart for letting me know what type of company you truly are and how much your employees actually care!

  228. Last night your door greeter physically stopped me at Walmart after declining to show my receipt. After loading my groceries I came back in and asked for a manager and she “Cynthia” told me to “go fucking find em” then your manager refused to do anything and tried to tell me your employee has the right to physically impede my egress from the store. That’s legally wrong, your employee had no probable cause to believe I was stealing and actually accused me of it! I’ll be writing a formal complaint in the morning with a detailed account of everything.

  229. Hi, as part of my university degree, I have to make a survey about corporate culture. Would you mind answering a few questions for me ?

    * What is your name and position in the company ?
    * What makes you proud to be associated with your company?
    * How does your company enable you to perform your professional development and career growth?
    * Are you encouraged to try new ideas and take risks to improve the business?
    * Are you and your colleagues helping each other or are you working on your own? Is teamwork encouraged and rewarded?
    * What are the strengths or the weaknesses of your company’s corporate culture?
    * What is your favorite workplace tradition?

  230. Hello!My name is Derrick Bettis and I emailed Doug McMillan on yesterday about a problem that I am having at store #00594.I am so tired of being lied to and everyone just not caring about a product that a loyal customer has purchased and just trying to do something nice for his girlfriend.This is something that has been going on since 12/16/2020.

  231. I made an appointment for the covid vaccine at your Ellsworth, Maine store only to arrive and be told that I did not have an appointment because the computer crashed. It didn’t matter that I had a confirmation. The rather snippy clerk sounded like a robot repeating with every question I asked “You have to try again online when we have more vaccine.” There was nothing they could or would do to help me. I drove 30 miles for this appointment (to the closest Walmart). When the problem was with your system, I find it difficult to believe that you couldn’t help (put me on a list, send an email). So much for caring about your customers.

  232. Hi I’ve had issues with a $314.85 gift card. It’s been 3 days I’ve been told I would get an email fixing the issue. They say that the money is active but won’t work. I realize things take time but I have another issue waiting for them to fix it. I had not heard from them so I called to see what’s going on. Still not fixed ok. BUT I’m told that the item is out of stock that was $314.85 in all tax included. The price for the item has went up in price. They told me it’s not available for the sale price anymore. If I had not had issues with the card I would have gotten it before it ended. I don’t think it’s fair for me to have to pay more when I did catch the sale. Please don’t let that happen. It’s an iPad 8th generation gold. It was $299 with tax is the $314.85. Please make this right. Thank you

  233. So I visited your Walmart store in Monroe, Ga at 215 W, Spring St. After arriving I begin to shop for audio head sets, and decided on Skull candy wireless noise cancel Hesh ANC. They were locked on a sales peg display with the price clearing marking $49.00. Upon arriving at the cash register the price was $119.00. I requested that the head sets be sold at the posted price my request was denied. I would like in return for my inconvenience be given a Wal-mart gift card for the difference.

  234. Your online shopping experience is horrible . On many many many occasions I have used you’re service . I must tell you that it was not ready to roll out . Since the beginning I have used your service and have had my order messed up in so many different ways .
    Most recently was yesterday . I ordered a space heater in anticipation of the coldest night of the year .
    When I went online to check the availability I found one I liked . It was clearly marked “in stock” . I purchased it around 2pm . I recieved a confirmation email that stated my order would be fulfilled by 8pm . So I waited and waited and waited and waited as it got colder and colder and colder . I got one further email saying “dont come to the store yet I will be notified when my order was fulfilled ” so I waited and waited and waited .
    Finally around 630 pm I called my local store to inquire why it was taking so long to fulfill ONE item. They informed me that my order had been cancelled because they were out of heaters .
    Now LETS BE VERY CLEAR . I am NOT upset that they didnt have my heater i half expected such items would be difficult to get since it was going to be the COLDEST NIGHT IN RECENT MEMORY , AN EXPECTED -13 DEGREES.
    I am upset because i was NEVER EVER INFORMED OF THE UNAVAILABILITY of my item . ZERO COMMUNICATION .
    I woke up this morning after making it thru THE COLDEST NIGHT IN RECENT HISTORY WITHOUT MY HEATER to find out that not only did they not have my heater THEY TOOK MONEY OUT OF MY ACCOUNT . NOW YOU ARE THIEVES.
    Now let me be clear again. It is not the workers at the local Walmarts fault , it is not the Store managers fault . It is not the poor lady’s who were forced to answer to my wraths fault . YOUR SYSTEM IS BROKEN AND HAS BEEN SINCE THE BEGINNING . I have attempted to inform you so many times that YOUR SYSTEM IS BROKEN . But you upper CEO types have INSULATED YOURSELVES SO MUCH THAT NO INFORMATION OF A SERIUOS PROBLEM CAN GET THRU SO IT CAN BE ADDRESSED AND FIXED .
    THIS IS ALL YOUR FAULT.
    I will no longer be shopping at ANY Walmart online or brick and mortar . I will go out of my way to avoid using your stores . I will drive miles out of my way to get the item I need . I will pay extra shipping to use another online source to get the item I need . I will share my distance for Wzlmart with everyone I know and meet .
    YOU ARE A HORRIBLE EXAMPLE OF AMERIVAN BUSINESS . YOU DO NOT CARE ABOUT YOUR CUSTOMERS. YOU USE AND ABUSE THEM . THIS IS NOT EXEPTABLE AND I WILL MAKE IT KNOWN .

  235. I’ve been trying to get my w-2 form from Tammy at Walmart in Ahoskie NC. I’m a former employee. Tried calling can’t reach any one at corporate. Thanks for your help

  236. Everyone recieve there Anniversary pin an certificate but i have not recieve my 15 year anything. It was 15 years September 17 2020 Jennifer Stevens

  237. You people are keeping my money I asked for a replacement card your not letting me receive it y’all been holding my money for almost a month now. Sent previous cards to the wrong address when had the right address all the time. My name is Vivian Smith I have had an account for years I’ve never had any problems like this. This is despicable what is happening. My telephone number is area code 505-979-xxxx contact me as soon as possible this is urgent !!!!!

  238. Hi,
    My name is Janice Bonsack and normally I don’t file complaints with retailers unless I feel it’s necessary and this complaint I definitely feel needs to be addressed. I live in Tulsa, OK and as you probably know was impacted by a snow storm (like most of the country) and unfortunately wasn’t able to shop for groceries before the storm hit because my car was out of commission. So, I opted to utilize your delivery service. I’ve used your pick up service before and my experience with that was a positive one, but I again wasn’t able to drive out and pick up an order and opted to utilize your delivery service. On February 13th I placed my order in which your services placed a $195.00 hold on the credit card I was using. My initial balance was something like $168.00. My order was scheduled to arrive on Monday, February 15th between 2-3 pm. I had a window tile 145am on the 15th to edit my order. So, in the following days I deleted some items and added other essential items I needed. My final balance was approximately $140.00. On Monday morning I received a call from a Walmart employee stating they had a total system failure and unfortunately had to cancel my order/delivery that day and reschedule it for Wednesday the 17th and gave me the time slots available if I wanted to do that. I assumed I had no choice and chose the 12pm time slot. I wasn’t upset at that point ’cause I knew we were in the middle of a snow storm and anything can happen. I did offer to come pick up my order if I could find a ride. At that point I was running really low on food at home and Wednesday seemed so far away. However, she told me that was not an option because they had no clue what I had ordered and wouldn’t be able to put it together for me. So, I went with the Wednesday delivery at 12pm. It’s now 112pm Wednesday, February 17th and my order never arrived. First of all, let me back up a couple 0f days to explain what has transpired and maybe or hopefully you can understand my frustration with some of your employees and why I’m sending this complaint to you. After, I received that initial phone call I attempted to call the store back later that afternoon to see if they had their system back up and if it was possible for me to come pick up my order later that day. Unfortunately, nobody answered any number I tried to call. All I received was your regular Walmart greeting and push this button for blah, blah, blahnik. I tried all the options available, but no answer. So, I opted to use the Walmart help chat. After waiting for some time (I was number 3177 in line) an associate named Jadelyn began chatting with me. She was very apologetic about my canceled delivery that afternoon and when I asked if I could just go pick up my order she told me they just didn’t have a driver available to deliver my order and as soon as one was available my order would be delivered that night. I was so happy to hear this and thanked her for her help. I even gave her a 5 star rating! Unfortunately, my order never arrived that night. I stayed up until midnight waiting and was contacted by anyone telling me my order wasn’t going to make it. So, the next morning I tried to call the store and once again there was no answer. And again I utilized the help chat and this time I chatted with Adele who was again very apologetic and checked on my order. She told me the driver cancelled my delivery at 230 that afternoon for unknown reason and was sorry nobody ever notified me. That’s odd, cause Jadelyn never told me that and I know I chatted with her after 230pm. So, I asked Adele if I could just come get the order myself and she said I could. She told me to call the store ahead of time to let them you are on the way so they will have your order ready to go. I asked that she let them know that I would be there by noon because I couldn’t get anyone to answer the phone when I call. She assured me she would let them know and to also prioritize my order. So, I made arrangements with my brother to take me there during his lunch hour. Prior to arriving I did try to call and still received no answer. When we pulled into one of the parking spots in the pick up lot there was a number that was posted on a sign asking us to call 8f we were there to pick up an order. I called that number and Kim answered the phone. I gave her my name, situation and told I was there to pick up my order. She couldn’t locate my order by my name or order number at first and then finally located it. She said my order had been cancelled and they weren’t going to be able to fulfill it at that time. I told her I had spoke to Adele that morning and she assured me I could pick up my order and she was to call them to make sure my order was prioritized and that I would be there by noon. Kim told me that nobody contacted them about that and she would have to speak with her supervisor about it first. When she came back on the line she simply told me that I wasn’t going to be able to pick up my order because they don’t know what I ordered. I told her I had my list on my phone and they could use that. She didn’t give me that option and this time I finally became upset with her because she questioned why I didn’t call the store myself to let them know I was on the way. I told her I tried, but nobody was the phone and she retorted back “well, I answered the phone didn’t I?” Like I was lying about calling. She was very condescending to me especially when I asked to speak with the supervisor. She told me she didn’t deserve to be spoken to in a nasty way (?). I wasn’t yelling or cursing at her and made the comment “what’s wrong with this lady” to my brother and she had to respond to that to. All I wanted was to speak to a supervisor about this order because Kim was not helping me and I didn’t appreciate her attitude. She finally told me she would put the supervisor on the phone with me, but I had better be really nice to her. Again, ? I did get to speak to a supervisor and told her my whole ordeal and how Adele with the walmart help chat line said I could pick up this order. She told me she didn’t know what chat line i was speaking about and they didn’t receive any call from anyone about my order. What? A supervisor over the pick up and delivery orders was not aware of the chat line on your website and app? I again told her I had my order on my phone if they could fill it while I waited and she told me they couldn’t do that. She said I would have to cancel the order and reorder it and couldn’t guarantee my order would even be ready that day. I told her that walmart placed a 195.00 hold on the credit card and the limit was $200. I asked if they could release the hold that quickly so I could go inside the store and buy what I needed. She told me they couldn’t release it that fast and that it wo6take 3-5 business days. I asked her what am I going to do. That was my only payment method. I couldn’t even go to another grocery store to buy groceries because of the hold. I disconnected the line due my frustration with everyone who had lied to me so far and how nobody seemed to really care that now that I was going back home empty handed because I couldn’t pick up my order, but could not even buy any either due to this hold on the card. Whenever I returned home I utilized the chat line again and by this time I can’t even remember who I chatted with about my ordeal. She told me that if my order wasn’t delivered within the hour to call a 1800 number she provided. So, I patiently waited and called the number, because of course, my order was still not delivered. This time I spoke to Henry who was of course very apologetic, but this time sounded sincere and told me about the system failure and how the IT guys were trying to fix the issue and a lot of people have been calling about their orders, etc. I explained that I wasn’t upset with him, I was just frustrated that I’ve been given the runaround this whole time and how this was the worst birthday in my entire life because I was really looking forward to picking up my food that afternoon so I could feed my family a hot meal. He was sweet, he told me happy birthday and apologized again. I confirmed with him that the hold wouldn’t be released for 3-5 business days and told him again I wasn’t upset with him because I know that he just answers the phone and tries to solve our issues. I thanked him and disconnected the call. To you, I’m sorry for writing a book. I’ve never been good at summarizing my stories, but I wanted you to feel my frustration and how I’ve felt betrayed by some of your employees. I know you won’t be able to help me with my delivery. I just wanted to make someone aware of what happened and hope nobody else has to endure what I have since Monday, February 15th. I also know this snow storm wrecked a lot of havoc on everyone, but you know if I hadn’t been lied to so many times I probably would have thought everyone was really sincere when they told me they were really sorry about my order not being delivered on time or at all. I feel like they were just telling me what I wanted to hear so they could move on to the next complaint. Thanks for reading this.

    Janice Bonsack
    jan.bonxxxxxx @gmail.com
    816.446.xxxx

  239. I utilized the curbside pickup option for my local Neighborhood market and had the worst customer service experience. I waited for my order for over 1 hour 25 mins, I called several times and got hung up on and told to wait but no one came out to bring my groceries. I called inside the store to speak to the manager and he/she would not come to the phone. While waiting on hold the customer service rep was laughing at me when I asked her what the hold up was and why the manager wasn’t coming to the line. I even tried to come in to get the groceries myself and they told me to go outside because that’s where they had my groceries (lied). This was the worst customer service that I have ever experienced at this establishment. Neighborhood Market Columbus Store #5907
    4909 Buena Vista Rd
    Columbus, GA 31907
    I was late for work, because of this inconvenience. This was supposed to be a convenient service, that turned out to be very time-consuming and my time is very valuable to me. I am frustrated that they treated me like this when I am a paying customer!

  240. Walmart customer care had done nothing about ongoing misconduct of marketplace sellers delaying my orders, sending damaged items, all kinds of tricks, with a excuse for every one my problems I’m having getting what I order on time, most recent order, date of delivery was changed after I placed it, also they changed the company who it was being sold and shipped by, been 5 days and the status of my order is preparing order, this happens often , and if it’s a super deal I found, they let my order sit till it goes out of stock, I had to reorder the emma matress and pay $75.00 more, I can go on and on. If nothing done about this, I’m contacting cusumers protection bureau.

  241. I would like to know why the Oxnard Walmart continues to have their doors closed this happens every day and it’s been going on for several months I’ve talk to the lady in charge and she gives me an excuse every time it is not right the door says above these doors will remain open during business hours of occupied that means these doors are supposed to be open she’s trying to tell me that the doors are open they are completely closed I have reported this to you several times I am going to report it to the fire marshal to the Better Business Bureau and now if I don’t hear anything from anyone I’m going to report to our local TV station because it is not fair for where I live at in Oxnard being that is probably 90% Hispanic the doors have to remain closed if there was a far everybody is going to get hurt I’m making you aware of your problem open your doors if you’re going to have a business keep them open it it’s not hard just turn the key let the people come in and out of your store my number is 1-805-890-xxxx and I hope this goes to the CEO Doug McMillan

  242. I had ordered groceries for delivery on Feb 13th 2021 I was suppose to receive my groceries between 12-1pm that day I didn’t get my groceries the delivery driver took it and dropped it off to the wrong address and I tried contacting Walmart for 2 hrs nobody picked up so I went up there to the store and spoke with the manager she called the person from pick up and delivery and she left me waiting in the lobby for about 20 minutes instead of her coming back to the front she calls me and tells me the only thing she can do is give me my refund back and I would have to contact doordash as far as for what the driver did. So I contacted doordash and they said there isn’t anything they can do about it that it was all on Walmart. So the people that the delivery person took my groceries to has free food of $160 and I am here having to pay for my groceries while they get it for free that isn’t right at all and i do not like the way they handled my situation either i needed my groceries now i have no light nor water in this winter storm and I do have children as well that was why I got my groceries delivered to not go out in the cold. At this moment of Feb 18th 2021 I am still trying to get to the bottom of this to see what can be done and I still haven’t received my refund back either.

  243. l work at store 2281 at maintenance daylight shift and the raise that i was given by Walmart is a slap in the face.Walmart must have forgot that everybody makes Walmart thrive , that includes day and night shift. To reward nightshift fourteen dollars an hour and daylight shift a twenty cent raise is a very sad and disrespectful way to show how much you pride yourself in practicing diversity.But when your daylight staff is compromised of mostly minorities , than I guess it’s not surprising that we are treated as such.

  244. Hello , o am having such a hard time getting a refund for a pickup order I was supposed to pick up on Monday 15th. We had a winter storm here in Texas that caused power outage ! My family and I tried to get groceries before it hit but Walmart system crashed! I have called several times to be told that I will receive an email once it’s canceled, this has been since Monday and I still have not received a refund or an email. Here is the order number that is still showing delayed please help 731621372xxxx

  245. I’m a Walmart customer who has had the same complaint for the past 4 months. I am a senior citizen who uses the online grocery website. The problem is I always make it known that I do not want substitutes I even go as far as to call the store at 5501 Hwy. 6 in Missouri City, Tx. but I still get substitutes if I don’t make at least 3 phones to say what I’ve already stated on the order. Today I’m suppose to get groceries but my already says every item can be substituted. Why do you have the option of substitution or not IF this option is ignored ? I’m signing off as unhappy with Walmart. Barbara

  246. We have been shopping at the Walmart at 1826 E. Arlington Blvd, here in Greenville, NC (27858) since it first opened. In the last week it has switched to a customer self checkout only – no more cashiers. I am in my 70s and retired quite a long time ago. I do not need a job. Plus, I miss the camaraderie of the cashiers who used to service us. This store has a staff of wonderful, caring people. I am not sure why y’all have done such a thing, but you will probably be losing more than this customer because of it.

  247. There are never enough motorized carts. Every time you go into the store…you see no carts or only 1 or 2 working. Please provide more carts….cleaner carts…for ALLLLL Walmart stores. People with disabilities have to shop also.

  248. I made a order on February 17th on Walmart.com. I immediately noticed the seller was not Walmart but a Market place seller. this happened in 5 minutes. I looked for the Cancel button there was none. I called customer service and was told I could not cancel. I asked why was told I had to write market place seller I did never heard from them in over 5 days. I kept calling Walmart got no help. I applied for a loan thru Affirm and this is how I am paying for this order. I need someone to look into this I am getting no help. I have all messages generated thru Walmart.com to the seller. Please help me!

  249. Every time I go to Wallmark up in Talladega Alabama I use my chime card is always declining me but then when I pull out cash to pay for it I made a complaint to corporate back here in December on sylacauga store. That Sunday of the next week I notice Talladega police officer in his car video of me at the pump. To me it seemed that I can’t use my card there at the gas pump but when I use my cash and pay the tenant when I start pumping gas meter on the gas pump runs too fast. I made a complaint on Walmart store in Sylacauga to corporate office and they were si trying to stop me from coming down there at the store in sylacauga that guy there tell me I’m banned from going around to any Walmart stores the big warehouse Sam club too he tell me that I can’t go to none of them.he was trying to get me to sing a letter saying I agree to that and I wooden not. My phone # 201-638-xxxc

  250. I wrote to you on Feb 8, 21 because my pickle jar just fell through my walmart sack and I believe broke my toe. I have had no response, It turned black and blue and bruise in different place and I thought I would be okay, then we all got snowed it for a week but it is still very painful and now one toe is turning red, I believe there may be infection starting. It was the only thing in that bag and should have certainly held. Thank you for an immediate response I am very concerned now.

  251. I live in Bethlehem pa. and I would like to know why walmart can cancel my order for Lysol laundry sanitizer, when they said it would be delivered on feb 22 2021. I always on line order from walmart and am really upset that this happen. It not only happen to me but to my sister also. I really dislike that I have to take my business elsewhere, when I loved ordering from walmart. Can someone please help me to understand why this is happening. Very unsatisfied customer. Thank you in advance

  252. I will no longer shop in Walmart most have no cashiers, only self check out, walmart need to give customers a discount to use self check out, if not, I will not be using self checkout. You want to put people out of jobs, go ahead. People are ignorant and still go to Walmart. No discount, no shopping

  253. I’m Serguei Savlovski What’s going on with the Walmart store? Last month I did not receive the goods seven times cancel !!! eight times this month !!! In three days I was refused four times with the delivery of groceries, they withdrawn money and the groceries did not bring what happens? I am asking for some kind of Compensation !!! for my nerves and time !!! and hungry children !!! i can’t leave the house i have two special kids !!! I have used all the money from my credit cards and I am now sitting without money and without food

  254. We recently found out that Walmart backed the impeachment of Donald trump. There were 75,000,000 people that voted for him. We and our 30 family members will not shop at a Walmart ever again. This is one time Walmart should have stayed neutral. We will continue to pass this on to our Friends and neighbors.

  255. Not sure who I talk to…I had major heart surgery 3 weeks ago and not due to go back to work til April…I am a front end team lead..been with the company 15 years and my coach is talking about replacing me! I work for store #3590 in Sioux City Iowa

  256. My step-dad passed away February 12th and he was a truck driver for Walmart distribution. I was wondering if I was a beneficiary on any of his walmart stock or 401k or insurance. Not sure who to contact and ask. His name was Kenneth Wayne Clark Jr.

  257. I placed an order # 3182124-428355 thru Wal-Mart on Feb. 16, 2021. The seller is Starshop Inc. and even after several emails from Wal-Mart this seller has not bothered to respond even after 6 full days this seller cannot be reached. Wal-Mart did not wait to verify that this order was received by USPS before paying this seller. This seller received its payment prior to that. The seller only contacted the usps but never followed thru with getting my order over to them for shipment prossing. USPS advised me that the tracking number Wal-Mart provided is not valid until is processed for delivery and that usps is still waiting for the item to be given them 6 full days later. Starshop Inc. did not respond within 48 hour and this now 6 days later with No Response as of yet. Why didn’t Wal-Mart wait for conformation before giving Starshop Inc. my payment in advance and never followed up on my order? usps tracking number #9400111899220033839806 that Wal-Mart provided is not in the USPS system yet because USPS is still waiting for the item so that they can process it. I gave all of my personal information and payment was taken immediately for my purchase. Why is this seller even associated with Wal-Mart if this is how they do business. I’m sick of this Customer Support not following thru with getting a response from seller Starshop Inc. even after 6 days of emails and phone calls. That service is as useless as Bots because neither one actually helps. Call USPS and use your tracking that Wal-Mart provide and never bother to follow up on prior to handing over payment that Wal-Mart took out of my account. Wal-Mart went ahead and paid this seller without checking to see if my order was sent for usps to process. That item is suppose to arrive Feb. 25th. and even though it’s obviously not even being processed as promised Wal-Mart WILL NOT do anything to address this issue until Feb. 25. They won’t even check the status of this order nor bother to make a REAL effort to contact this seller and actually do something to get my order processed or reordered. NOTHING IS BEING DONE and now l have to wait 4 more days?

  258. Yesterday, Feb. 22, I went into the main entrance of the Camden, SC Walmart (store #634 I think) at approximately 3:30 to look at some fabric. I didn’t find what I needed so I proceeded to leave the store. I didn’t go out through a check out line because I didn’t buy anything. I left the same way I came in. The store layout has changed recently and there are now automatic “gates” as you walk into the store. I went out through one of these gates. I heard a quiet alarm go off but didn’t think much of it since it also went off on a lady who was coming IN through this gate. I was stopped by an employee (an older man…a younger male employee was behind him observing) and told that the alarm went off because I wasn’t supposed to come out through those gates. I said okay, a bit confused because other than going thru a check out line, there’s no other way to leave. He then proceeded to tell me that my picture had been taken the moment I went through those gates. Again, I said okay, now even more confused as to why Walmart would want a picture of me. He then repeats that a picture was taken of me but this time he tells me it’s to deter shoplifters. I informed him I’m not a shoplifter and he tells me once again that a picture was taken of me and it’s done in case someone is shoplifting. By this point, it’s quite clear he is insinuating that I am a shoplifter. Needless to say, I’m now angry and insulted. I tell him I hope Walmart enjoys my picture and I leave. You should know that I have on a jacket but it is unzipped and completely open making concealing a stolen item fairly impossible I would imagine. I also carry a very small purse with very little in it because I have neck and shoulder issues so carrying a large, heavy purse isn’t an option for me. I assume shoplifters would carry large purses or bags to conceal items. There was nothing about me that indicated I was shoplifting. I’ve been shopping regularly at my local Walmart for nearly 30 years. I buy groceries there every week. I buy items for my business, for my home, for my family…I shop at the Camden Walmart more than any other local store so, of course, this incident was insulting, embarrassing, and extremely hurtful. Just letting me know that leaving the way I came in was no longer an option and I would need to exit thru a check out line (even when I’m not buying anything which makes no sense to me) would have been sufficient. Insinuating that I’m shoplifting, that I’m a THIEF, wasn’t at all necessary or warranted. I sincerely hope this employee is instructed by his manager in the correct way to speak with a customer that doesn’t have them in tears by the time they reach their car.

  259. Having small carts is the best decision Walmart ever made. Taking them away is the worst. There were never enough carts because so many people liked using them. Most of the people using them are senior citizens. We don’t have big families to buy for. We are not going to put more in a cart because the cart is big and there is room. Pushing the larger carts around is a hassle. They are heavier, but mostly it’s the size. Today I was in the women’s clothing section. Thank goodness I was the only one there.(it was early) If more people were in that section we would be fighting over space. It’s very hard to maneuver a large cart in the narrow aisles in many departments. Trying to turn corners is not always easy especially when the store is crowded. Walmart is patronized by all kinds of people. Being such a large corporation, Walmart should be able to cater to all kinds of people, including senior citizens and people stopping in after work to pick up a few, that’s few, not a lot, of things for dinner. As I said before, we don’t fill up a cart just because there is room. It’s kind of silly to be pushing around a full size cart for just 6-12 items, This morning I had only 6. They all fit in the child seat along with my purse. This situation is at the very least sooooo annoying. Please reconsider and bring back the smaller carts. PLEASE

  260. I am a very angry and think we Handicap people deserve our parking spaces but they have being taken away and now are curbside pickup parking only! Some of the handicap people are unable to walk even a short distance need to have the opportunity to park our vehicles close as possible in order to be able to do our shopping! This is a disgrace and i think we’re being treated unfairly and i plan on sharing this with every social media that allows me to!!!