Oreillys Auto Parts HQ (Oriellys)

Oreilly Auto Parts Headquarters Contacts.

Corporate office mailing address, contact information and phone numbers for the O’reilly Auto Parts

Headquarters.

Write a review or read complaints from other customers.

O’Reilly Automotive, Inc. was founded in 1957 by the O’Reilly familyThe company is one of the largest retailers of automotive parts, tools, supplies, equipment and accessories in the USA.

Oreilly Auto Parts Headquarters Phone Number and Contacts.

Company Website
https://www.oreillyauto.com/
Corporate Address
233 S Patterson Ave,
Springfield, MO 65802,
USA
Company Contact
Greg Johnson
Position
CEO
Phone Number
1-417-829-5727
Alternative Number
1-417-862-2674
Employee Count
77,000
Twitter IDs
@Oreillyauto

 

What is Oreilly’s Corporate Office Phone Number?

Oreilly Auto Parts’ Headquarters phone number is: 1-417-829-5727.

 

What is Oreilly’s Customer Service Phone Number?

Oreillys Auto Parts’s Customer Support phone number is: 1-888-327-7153.

Other Oreilly Customer Care phone numbers:

Oreilly Store Customer Service: 1-800-755-6759

Oreilly O’Rewards Help: 1-800-283-3096

Phone hours are: 7am-8pm CST (Winter hours: 7am-7pm CST).

 

How do I Contact Oreillys Auto Parts’ Customer Support?

Call the numbers listed above or contact the company via:

Oreilly Auto Parts Email Address: Use the Email Form to ask a question.

Oreilly’s Live Chat is available here.

Oreillys Auto Parts’ Contact Us page can be found here.

Oreilly’s Corporate Office mailing address is:

O’Reilly Auto Parts
233 South Patterson Avenue
Springfield, MO 65802-2298

 

Contact Oreillys Auto Parts on Social Media:

Oreillys Auto Parts on Twitter: @Oreillyauto

Oreillys Auto Parts on Facebook: www.facebook.com/oreillyautoparts

Oreilly’s headquarters Executive Team.

David O’Reilly
Chairman of the Board

Greg Henslee
Executive Vice Chairman of the Board

Greg Johnson
Chief Executive Officer and Co-President

Jeff Shaw
Chief Operating Officer and Co-President

Tom McFall
Executive Vice President and Chief Financial Officer

Brad Beckham
Executive Vice President of Store Operations and Sales

Doug Bragg
Senior Vice President of Central Store Operations and Sales

Robert Dumas
Senior Vice President of Eastern Store Operations and Sales

Larry Ellis
Senior Vice President of Distribution

Jeremy Fletcher
Senior Vice President of Finance and Controller

Jeffrey Groves
Senior Vice President of Legal and General Counsel

Scott Kraus
Senior Vice President of Real Estate and Expansion

Jeff Lauro
Senior Vice President of Information Technology

Jason Tarrant
Senior Vice President of Western Store Operations and Sales

Darin Venosdel
Senior Vice President of Inventory Management

David Wilbanks
Senior Vice President of Merchandise

DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.

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[Total: 4 Average: 3.3]

27 Customer Complaints for Oreillys Auto Parts HQ (Oriellys).
Ask a question, share a comment, review or complaint for Oreillys Auto Parts HQ (Oriellys), here.

  1. I’ve tried emailing it just dont fo thru I bought compressor for my truck and it locked up the next day I need help

  2. How do I contact the corporate office headquarters by phone here in the UK. I would like to know if you have a UK customer phone number or corporate number, thanks.

  3. Gage at the Jerseyville illinois store is often sitting on the counter and is so lazy he will make customers wait for Bill to finish one customer and help the next. Gage also treats women like myself like we’re stupid. His rude comments are the reason customers are going to NAPA. Get rid of this punk.

  4. Hello, my name is Marty. I was in my local store today, in Round Rock, Tx. The manager was not wearing a mask nor was he making his employees wear them either. It is a policy to wear a mask in our city. Please let me know if there’s anything we can do about this.
    Thank you
    Marty Dicus

  5. I visited your store#2885 yesterday, and your employee Christopher was very rude to me. First, when i arrive at the counter he was in the back and another young man called him to the front. He said to me, “How can i help you? As if I was bothering him, I then gave him my make and model of my car for my brakes. I had remembered that my brakes came with a lifetime warranty and the drums 2 year. He then proceeded to tell me that my 2 year warranty would not be honored even though I hadn’t had the work done to see if the drums were bad. He was rude, in this pandemic were all wearing mask, however u can hear a smile or good attitude without seeing a person facial expression. All I can say is he has a bad attitude and should not be working with customers.

  6. Today at 11am I visited O’Reilly location in Murray KY. I have been doing business there for years and lately it’s performance has been very lacking. This area of Kentucky is under a mask mandate for all businesses. Which is properly posted all over the entrance. Absolutely zero employees were wearing mask. The manager had a very constant dry cough with no effort to cover her cough whatsoever. The excuse was that her blood pressure medication causes it. I am disabled and on an oxygen pack at all times and of high risk. I wouldn’t ordinarily be in public but my vehicle needed a battery badly. An associate tested my battery and told me my voltage regulator was bad and I needed an alternator. Little did she know I had the capability of the same procedure and knew the battery had a bad cell. Also confirmed by my certified mechanic. They dismissed the battery and insisted I needed an alternator. I quickly vacated the premises. I then went to the competition and they did the same testing and said it was a bad cell in the battery. Needless to say, I bought the battery and they installed it for me. This is not the first time O’Reilly has steered me in the wrong direction. I’m 60 years old, I’ve worked on my own vehicles for my whole life, but with my disabilities it has become very difficult labor wise. Doesn’t mean I’m inept mentally. I, nor my extensive family will no longer be doing business with O’Reilly. Also, the manager seriously needs to be tested along with the rest of the staff. This situation should be taken seriously.

  7. I went to make a return at your Federal Way location on pacific highway in Washington state with the receipt and unopened product and was told I had to return to the store of where purchase was made it is not listed anywhere in your return policy that this is a rule I wish to be compensated for my wasted time!!!!

  8. Dona ana new mexico thrope rd store went to get starter replaced got stoped at the door told no customers in the store call in and online only but the store is full of people shopping i have an underline health condition as they all know where i can not have a mask on they all know this its sat so know one can help me called every mangr i have a number for. And nothing they took my starter thats new that didnt work i told them just give me my money back they said have to wait till monday when a mangr is in so now my customer is down a car because of this rude service bobby was the person that told us know one in the store and also is the one that is asking my wife to sleep with him everytime she goes in shes asked for this to stop even stopped going to the store when he was ther to avoid. Him i also have an acct at the store thats going to get shut down as i will not be treated this way anymore the people at this store think there cops and make laws and are very rude i have contacted my attrny and ada on this matter as well and will not rest till this store is shut down or new people work for it they do this to every customer that comes in the store. Please have someone other then greg the distr manager or james the manager call me to deal with this 620560xxxx

  9. Ok this is getting old its been over 3 hrs since this bs has started they have been given the broken starter over 3 hrs ago talked to asst mangr called many times get put on hold then they hang up on me everytime when they this is very rude customer service and im sitting around wasting time waiting on a part or my money back so i can go to autozone to get the rite part that works i dnt know what kind of game this is but its getting old fast something needs to be done about this shit

  10. I recently went to a oreillys to buy parts as I’ve done before and I’ve always gotten good service and friendly attitude until I went to the one in anderson sc on Clemson Blvd and they wouldn’t honor a coupon that was a measly 4 past its precious time up , and the clerk jerk was a rude type of a hole in which I can furnish a name ,and I’ve spent a good amount of money in your establishments, but not anymore !

  11. I am a semi-regular customer at O’Reilly Auto Parts Store located at 2927 SE 14th St., Des Moines, IA. This store has a sign posted on the entrance door that says masks are mandatory while inside the store. I assume it means mandatory for customers and employees. During my last 3 visits to this store in the past 2 weeks, 2 employees, Chase and Bobby were not wearing masks. On the 1st occasion, I asked Parris, the clerk who was waiting on me, why those two weren’t wearing masks. Parris stated they were supposed to and she’s told them to and has also told the store manager, Josh, that the two weren’t wearing masks. Parris said Josh has never told the two to wear a mask and she’s not a manager so they don’t listen to her. I left the store that day without buying anything because I was mad that those employees were violating store policy. On the second occasion, Parris again was waiting on me, and Chase and Bobby were standing at the counter jaw-jacking with each other and not wearing masks. Parris told both of them to put on a mask and one of them (Chase, I believe) said to Parris something like “Now you’re starting to sound like my teacher” and they both laughed and walked to the back of the store, but didn’t put on a mask. On the third occasion, I was at the store in the lightbulb aisle and I heard Parris tell Bobby and Chase to put a mask on and they both laughed and ignored her. A little while later, I heard Bobby and Chase taunting Parris and laughing at her.
    The behavior I witnessed by Chase and Bobby (and Josh) regarding Parris telling them to wear a mask and the both of them taunting her was reprehensible, insubordinate and unprofessional and because of them, I will no longer go to that store. I know that Advanced Auto and Napa employees wear masks and do not allow customers in without a mask.
    I give Parris two thumbs up for her professionalism and trying to enforce store policy, and 2 thumbs down to those employees who disregard the store policy. I wonder how a store can state a policy but not enforce it.
    Also, I’ve been a customer at this store for over 10 years and I’ve never seen this store in such disarray, with so many bare shelves and with some employees who don’t seem to care and use vulgar language. It’s a disgrace.

  12. Grant’s nm.87020. 12/05/20 two individual with no mask at counter asking for a part..these two individual put other risk COVID 19…the store hand a sign outside staying mask required.. about 130pm..

  13. The one of your stores on South 31st in Temple Texas has an employee who acts like he is in a drag race every night with his car. He guns up the engine and ride up and down the street creating all kinds of loud noise night after night. We all have kids who has to get up for school and some of us have to work each day. Every night after 10 pm this happens when the store closes. We don’t know if it is the manager or employee but something has to be done about this problem. If they don’t like their job maybe they need to get another one and stop disturbing the people at night. Please take care of this matter.

  14. My boyfriend and I were in the orielys on 14th st des moines ia 50313 and the Mexican cashier was very rude started yelling profanity as we were walking out the door I’ve always trusted your company with all my automotive parts but this was wss at uncalled for

  15. been meaning to say this for a while… about O’Reilly’s auto parts! wouldn’t let me return battery (not even pro-rated). they’re overpriced and horrible customer service…had 02 LeSabre that had prob, battery died, bout $200 alternator(ridiculous), bought battery($145 w/military discount…also ridiculous). then find out it’s mechanical issue(had to pay mechanic to check because my certification expired and was having health issues). employees did nothing to assist (with returning battery only…even pro-rated. can understand alternator). immediately brought battery home and still on wood floor with tender hooked up. e1 go to anything else as e1 at least pro-rated after reassurance check on battery…

  16. Yeah I emailed you guys back talk to somebody on the phone about my window visors my name is John and nobody has called me back very shity service

  17. Me an my family was at your store in wytheville va. Was later in the day an was heading back home. Had a man possibly in mid 30s with a beard an dark eye glasses helping me out find what i needed. While we were talking an him trying find me the best deals. The other guy working, biger heavy guy, just moved him out of way an forced his self on the pc. Not only did I thank that was disrespectful, he insulted the mid 30s bearded man calling him retarded, an my wife an I didn’t like how hostile the man was. Not only that, but the heavy set guy also had a foul mouth an my son picked up a few interesting words. Well after he priced me over expensive stuff, he went an helped out another an the mid 30s man in shades went back to helping me. He was nice, polite an got me way cheeper parts. An my visit was good thanks to him. But that big heavy guy, he acted like he was king of the store an very rude to not only did I thank he was rude to me, but also the other employee.

  18. I am trying to decide how to handle a situation that is a very easy lawsuit for discrimination for employment in one of your stores. I am sure that you will have a lot better idea when I explain in short form, but it’s still very clear.
    I applied for a job at a local o’Reilly store. After I left the store and was told that I would be getting an answer about the job as soon as my application was reviewed. After no calls or anything, I go back to the store to see if I was considered for the open job. The manager said that I would be if I were bilingual and spoke Spanish. After the shock that I was experiencing faded I asked him to explain why I was required to speak 2(two) languages in order to be employed by o’Reilly auto PARTS? I was informed that everyone had to be able to speak 2 languages for employment. I was shocked even further when, I asked if that’s the company policy for employment he assured me it was a written company policy and that the job was not available to me and I was asked to leave the store and not to come back because I was a troublemaker. If I were to return to the store, I would be arrested for trespassing.
    I am still in shock and I think that I need an attorney to get involved and that I have been denied employment and treated as a criminal if I come back is really hard for me to understand. Please explain to me how do you think that is not discrimination and intimidation which is causing me and my family even more hardship because don’t forget I am unemployed and I have 32yrs. Experience as a mechanic and I know more about cars and have more knowledge of parts and what is needed to get the customer out the door with the parts and happy they are correct. And I think that I can do the best for the people and would been a good team member. Now I know that I would never shop at all in your stores again or recommend anyone else to buy a part from your stores. I am really considering contacting my attorney and exploring this issue of making sure that your company policy is brought to the table and that you are responsible for the actions that are made by your employees who have done this in your business name. Your stores don’t need to be open and you should have to pay for such a horrible thing that I experienced while I was seeking employment with your company. I only hope you are able to realize how many ways I was wronged by the company employees who work for your business.

  19. This is my fourth attempt at resolving an issue that I encountered at one of your Omaha Nebraska stores. I’ve been told by five different managers that someone was going to be getting back to me and no one has yet. I’m beyond upset. I need someone to call me as soon as they can and take care of this matter like they said they were going to. I’ve been humiliated, degraded, bullied and intimidated buy a manager and staff member at your Omaha Nebraska store. each time a manager calls me or I have to call them all I ever hear is I will get call you back and no one ever calls back. Someone needs to address my issues to the best of their ability urgently. I’m totally beside myself in the way I’ve been treated over this issue and this issue is nothing to be taken lightly.

  20. This company will not allow you to make a career with this company if you’ve ever made a mistake in life that caused a criminal history. Even if the offending charge was 20 years ago and it was for a non-violent marijuana possession with intent to distribute. This company decides to hold you accountable for actions that were made decades ago even though you’ve furthered yourself and education such as an associate’s degree in Business Administration. This region’s DM decides to promote a new hire that’s been with the company for 1 month, no prior experience in management or supervisorial skills, to be a store manager over someone like myself who has been with the company 3 years and can open, close, run, supervise, manage, and do everything from beginning to end. They simply would not promote me due to a charge over 20 years ago

  21. Yes I go to the O’Reilly auto parts on Dixie Highway in Erlanger Kentucky there’s a gentleman that works there named Dan he never wears a mask and if he does he has it down on his chin this is like the third or fourth time I’ve been in there in the last couple weeks and he never wears it correctly all the rest of the employees Has them on correctly but him I have heard him complain about having to wear one can you please take care of the situation. Before the health board walks in and catches him And I believe his last name is Harrington that’s what one of the employees told me his name is Dan Harrington

  22. I just went to the oreillys in griffin Ga February 13,2021 at 8:45 pm. And there was 2 male employees there one who was running back and forth taking care of a customer before me and then there was a man sitting on something behind the counter not doing anything. So.i had called prior to arriving to make sure they had my headlight bulbs which they did So I explained I had done called and so Brandon the employee has my 2 bulbs and he rings me up $33.95 . And after he hands me my change i said are these hard to install because I live13 miles away and down a long dark road with deer’s. He said it was easy and I probably could install them myself which I wasn’t able to. So went back in the store and asked could one of them help me and he said he WASNT allowed too. Keep in mind there was no customers..

  23. Hello my complaint is that I brought a battery 3yrs ago to the date and the battery is on its last leg . So after today there is no more warranty… So being that the battery cells is 3/4 dead I should be able to get another one..

  24. Went to Oreillys in Woodland Wa. 98674 to get a check engine light diagnostic test done by them (as it says on your website) but was told they would not be able to do it but I could try with there diagnostic meter but they had to hold my drivers license while I used it! Never used one in my life and was told just to press buttons up or down till I got a code! What kind of customer service is that! Came back in and he was just standing there eating! I will tell everyone I know never to go there! Go to NAPA at least they make an effort to help you!

  25. I’m writing this on be half of a defective part and the damage that it did to my truck and no one wants help me fix it.What happened we went Riverton WY .my water pump went out on my 2004 dodge so I got one from Oreilly in Riverton WY.So I head back home in Colo. three weeks go by I’m driving down the road and my pulley comes off broke the belt and the fan went through the radiator and Oreilly down here in Fountain Colo. Replaced my water pump and I have to pay. For my belt and radiator all because of your defective part.

  26. I have a question about my business account with orielly auto parts. My account is supposed to be tax exempt, I gave all my state tax exempt information to orielly over a year ago and up until recently my purchases have been tax exempt. Why is that?

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