McDonald’s Headquarters
McDonald’s Corporation Headquarters Contacts.
Corporate office address, contact information and phone numbers for the McDonald’s Corporation Headquarters.
Write a review or read complaints from other customers.
McDonald’s Corporation Headquarters Phone Number and Address.
- Company Website
- http://www.mcdonalds.com
- Corporate Address
- 1 Mcdonald’S Plaza
- Oak Brook, IL
- 60523
- Company Contact
- Chris Kempczinski
- Position
- CEO
- Phone Number
- (630) 623-3000
- Fax Number
- (630) 623-5004
- Employee Count
- 420,000
- Twitter IDs
- @McDonalds
McDonalds Email – McDonalds CEO Email Address:
| Mr Chris Kempczinski |
CEO |
| McDonalds Ceo Email | [email protected] |
| McDonalds Corporate Phone Number | (630) 623-3000 |
| McDonalds Corporate Website | https://www.mcdonalds.com/ |
| McDonalds CIK Number | 0000063908 |
What is McDonald’s’s Corporate Office Phone Number?
McDonald’s’s Headquarters phone number is: 1-630-623-5004.
What is McDonald’s’s Customer Service Phone Number?
McDonald’s’s Customer Support phone number is: 1-800-244-6227.
How do I Contact McDonald’s Customer Support?
Call the numbers above or:
Use the McDonald’s Email Form to ask a question or submit a complaint.
Write to McDonald’s Mail Address at:
McDonald’s Corporation
2111 McDonald’s Dr.,
Oak Brook, IL 60523
McDonald’s’ Contact Us page can be found here.
Contact McDonald’s on Social Media:
McDonald’s on Twitter: @McDonalds
McDonald’s on Facebook: www.facebook.com/mcdonalds
McDonald’s Executive Team.
This is McDonald’s management team:
- Steve Easterbrook
President and Chief Executive Officer - Francesca DeBiase
Chief Supply Chain and Sustainability Officer - David Fairhurst
Executive Vice President, Chief People Officer - Robert Gibbs
Chief Communications Officer and Executive Vice President, Corporate Relations - Jerry Krulewitch
Executive Vice President, General Counsel and Secretary - Silvia Lagnado
Executive Vice President, Global Chief Marketing Officer - Kevin Ozan
Executive Vice President and Chief Financial Officer - Mason Smoot
Senior Vice President, Strategic Alignment and Chief of Staff, Office of the CEO - Daniel Henry
Executive Vice President, Global CIO - Lucy Brady
Senior Vice President, Corporate Strategy and Business Development
USA Team.
- Kristy Cunningham
Senior Vice President, Strategy - Marion Gross
Senior Vice President, Supply Chain Management, McDonald’s USA - Charlie Robeson
Chief Restaurant Officer - Mike Soenke
Chief Financial Officer - Morgan Flatley
Chief Marketing Officer, McDonald’s U.S. - Chris Kempczinski
President, McDonald’s USA - Jano Cabrera
Senior Vice President, U.S. Communications, Global Media, and Public Relations
DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.
Please add your review or complaint below.
We was at the McDonalds on Floyd Baker Road this morning around 10:40 or so . My son was coming out and this employee named Dawn was running this girl off just because her little dog was sitting outside bothering no one . This little dog is very well known in Gaffney and is very sweet . This lady paid for her food and was a customer like everyone elese . We all love her little dog Ugly . My son got back in the car and was telling me about it . That was so wrong . People ought not go there if a little dog cannot sit outside and wait on its owner to get done eating Everyonr in Gaffney knows this sweet dog . Misty Black is the name of the girl that got ran off . Your employee Dawn was not right to run her off .
Might have a on going problem at your location in Breckinridge Texas. My wife and I ate and shared a 1/4 burger which looking back tasted different, by Monday midday we both were sick, it’s Friday now I’m finally feeling better, my wife was better on Wednesday. I’m not the type of person that complains about much, but I did write a review on Yelp and noticed that other people have gotten sick after eating at that location in the past 2-3 months. Might be something that needs to be addressed hasn’t been a pleasant weeks or my wife or me!
Having purchased two medium iced coffees recently for $1, I understand now that it is no deal. Six sips of coffee and three quarters of a glass of ice. What a rip off! Shame on you for taking advantage of loyal customers.
I have a new phone and my rewards points did not show up on the app.
My family and I recently visited the McDonald’s at 9774 Groffsmill Drive in OwingsMills , Md. this McDonalds was nice and clean but had poor customer service. The employees looked at me, but never came to the register to take my order. There was money lost due to the fact that I ended up using the restroom then leaving. Ridiculous!!! Customer service is so important… even when you are multi tasking, be polite and say .. I’ll be with you shortly.. they said nothing.
I have a sauce that kids love how can I send to your company, .j banks I’m a kid rapper about stop the gun violence.
Hi this is Todd Haskell I live in Spartanburg sc I went to the McDonald’s on Asheville hwy I was been laugh at in the drive in last night the manager was making fun of me I didn’t like that at all
I am very upset about the change of our McDonald’s to McMarro. The food is worse, they don’t fill sodas to the top, they got rid of the senior discount. The amount of people going there now is much lower and the drive thru lanes practically empty. Why can’t we go back to the regular McDonald’s. In the meantime I will be going to the Burger King across the street. Better prices, better food, and great staff.
McDonald’s 1820 30th Ave Kenosha WI went through drive thru and our quarter pounder with bacon had no bacon on it. for what we paid for the Burger it shouldn’t be just a regular quarter pounder.
Tonight I went to your restaurant and spent over $40. We had to wait on fries which was understandable. While we were waiting we checked out our order. There were items missing so when the person brought our ordered fries I showed her what was on my receipt and she told us to hold on just a few minutes and she would be right back. We sat there for forty five minutes. I know they didn’t forget us because they were at the counter pointing at us. Finally starting to get angry I went to the door it was locked. So I pulled around to the order speaker and they wouldn’t answer there so
I pulled up to the window. The woman there was extremely rude and said when I asked about the rest of my order. You mean you don’t have it now. I had already paid for the food I DID NOT GET. I had already went over our order with the lady who took it. THE SCREWED UP ORDER WAS BAD ENOUGH BUT TO LEAVE US WAITING AND BE RUDE AND INCENUATE WE WERE LYING. I KNOW THIS IS THE WORST MCDONALDS IN TOWN BUT IT HAS BECOME EVEN FURTHER DISGUSTING WHEN THEY POKE FUN IN A CALLOUS WAY TO SOMEONE WHO EATS AT THIS PLACE ATLEAST 4 TIMES A WEEK TO BE TREATED LIKE THIS IT HAS MADE ME WANT TO NEVER FEEL LIKE THIS AGAIN. I have three children that love McDonalds but this is one food chain that I can live without. My name is Sarah Stults and Emily Allison was with me. This is absolutely the worst I have ever been treated by any restaurant in my life and I am 60 years old with lots of travel under my belt. I am going to put this on facebook and twitter and any other billboard I can find. This is supposed to be a family friendly restaurant and I have some very disappointed kids and family members. My [phone number is 662-679-xxxx). if you have any other questions just call me. In my oppinion the least you can do is reimburse my money and a public apology for the treatment of your former customer
The restaurant where this occured is 3670 S Eason Blvd. Tupelo, Ms.
Purchased a quarter pounder w/cheese meal without onion. got home and it had onion on it, was old, dry and burnt. The fries were old, hard and over cooked. I called to report this but sent to voicemail which was full. Charged $12.50 for nothing after working hard all day. Location 601 University Ave. Des Moines, IA 50312; 515-243-3848. sending this to be heard because I know nothing will be done about this issue.
my name corinthia Allen and I am an employee at McDonald’s in fultondale Alabama and I have an issue with the manager aggressive attitude and tone of voice is out of control
I was given a $25.00 gift card for Christmas and when went to use it, there was nothing on it. The bottom PIN# had not been scratched off so I know the giver did not use it. The manager at the McDonalds scratched it off and said there was a zero balance. The person who sold me the card obviously pocketed the money or didn’t ring it up right. I have the receipt that shows I paid cash for it. I also have the gift card which does have the 16 digit code on it. The person that scratched off the PIN number did it so roughly I cannot read it. It was purchased at store #6493, Maplewood, MN on 11/11/2022 at 2:17 p.m. order #79. Am I able to go into that store and get a new card? I have the original receipt. Thank you!
Just left McDonald’s on 23rd St., Panama City, FL with my daughter who was delivering for Uber. All of the employees were in the front at drink dispenser working on an order. The language was horrible and very offensive as they were talking loud enough for everyone to hear but amongst themselves. The f word was used at least ten times. Will not be going back there
When did they start putting CHEESE on the chicken deluxe sandwich???
To whom it may concern, now that you have brought the steak bagel back, why not make lunch and dinner steak sandwich? Steak on a bun with lettuce, tomato and mayo. Just a thought.
Hello, I was at store 18576
In sicklerville, Nj on 11/22/22. I do not like the kiosk ordering system.
My son works for Head Office in Chicago. Andrew Southey. Director . Please forward to head office if I have come through to the wrong department to the CEO, please. I am desperate.
I am his mother Helen Southey from Australia.
I am visiting Andrew infill 5/1/23. I fear for my life.
Andrew has been verbally emotionally abusing me. I wish to report him to police or Elders Abuse Services in Chicago, America.
He is a bully.
I wish you to take action!! against. I am 76 years old on 13 th December.
My phone no is 0403 506 xxx
Email: monksinthaxxxx @hotmail.com
Please help me!
Helen Southey
It is very unfortunate that the Dwight,IL McDonalds has deteriorated so much in the last 5 years. We return every so often hoping it will be better. But, sadly, it is not. Today for example, the French fries were cold, the cheeseburgers had mustard all over the outside of the wrapper and, the cheese wasn’t even melted and the pickles were hanging over the buns. It never used to be this horrific, but it is. Please consider changing procedures. Disappointing that the one constant in everyone’s life now sucks.
Went to McDonald’s last evening, got a Smokey BLT QPC w/ cheese … it was supposed to come w/ 2 Pattie’s, tomato, lettuce etc … it did NOT …
It was missing the extra pattie, the tomatos, cheese. It was VERY disappointing. We had to wait in a line for “20” minutes. This is a busy store.
They should be prepared on a Friday evening. Had to go to my granddaughters game .. didn’t have time to call this morning … when I just tried to call, the young man that answered said first HE was the manager, then when I asked him his name, he handed the phone to a female. She said she was the manager I then asked her what her name was, she asked him if she could give out her name …he said no … what kind of mess is that?!? She said, I can’t give you my name!! I am soooo upset right now. This is a very poor way to treat a customer!! I’m paying your salary!! I have the receipt. I can send it to you.
Piss poor service. My husband is very disappointed. We go to the McDonald’s at least twice a week. Won’t be going there anymore!!
Just ordered a cheeseburger happy meal with extra fries no apples I received no extra fries they were stale and cold the cheeseburger was cold and they gave me apples instead of extra fries….
The food was cold and old. The Big Mac was hard and even when it was remade it was not good and the bread was old.
Issues with manahement
I am a senior and like you orange juice!
The McDonalds in Eastman, Ga. 31023 has not had this juice in over 3 weeks! No one here seems ti care. Can you help??
Please do NOT send my info to the store- I know these people!!!
So your business model plan is not to open up the lobby doors? what do truckers like I do? I certainly don’t want a free sandwich just trying to wrap my head around where I’m gonna start to go in the future.
I went for an interview at the portage McDonald’s and I interviewed for days and the one female said they are hiring for midnights and the other female said put phone number and email on a certain line and then pointed to put email on another line. Thanks
I just called McDonald’s in North Las Vegas telephone number 702-639-2372 at 9:57 AM Pacific time on Friday, November 11. I asked for the manager a Latino sounding lady answered saying she was the manager I asked for her name she refused to give it and I told her about the hair in our eggs and she hung up the phone.
Pumpkin Spice is seasonal anyway, but Philippi WV McDonalds has been out for last 2 weeks. Can’t tell you when they’ll get back in.
I was at restaurant locator #24 recently. This was the dirtiest gross McDonald’s I have been to. The bathrooms were horrible. The staff stood near the play equipment and were vaping and swearing. So no complaining to the manager because the manager was also swearing and vaping.
I was at restaurant locator #24 recently. This was the dirtiest gross McDonald’s I have been to. The bathrooms were horrible. The staff stood near the play equipment and were vaping and swearing. So no complaining to the manager because the manager was also swearing and vaping.
I’m constantly being discriminated against in the McDonald’s on river oaks drive in Calumet city Illinois, by Maria David and another woman who refused to give me her name. this is my second complaint. I ordered a small coffee and recieved a large. when I went to get a few refill, they asked for my receipt which I provided. they saw it was a large in my hand and they refused service.
Was happy to see the adult Halloween buckets. But unfortunately was unable to get them. was always told they were sold out.
Please get rid of Bubba Wallace, he does not repersent McDonald’s in fighting n track with impressable kids there and cud have killed Kyle Larson He needs to be let go, his anger is out of control
I went to the drive-thru and the one in Pomona and Holt in California and they try to get me $10 for my change and then I complained to the manner and she’s like oh well we must have counted wrong
I ordered a double qtr pounder w/ cheese sandwich. Lady at window charged me for a filet of fish meal. Explained to her that was not my order, she said it was cheaper. Next window the lady tried to give me the burger plus a pie. So whatever I paid ffor fish meal. Poor service Survey code 04541-13751-01222-13294-00075-8. Mcdonalds #4541 at 1:29 today
Complain on 10.02.22 I buy 20 peace chicken.macnuguen and a large fry.. 12.33. They charge me twice.I need my money back thanks 951.532.xxxx.
I have a gift card with no, I repeat NO, pin number on it.
612891272227xxxx How am I to get a balance if I have no pin number on the card? This makes me lose some trust in McDonalds! This should be simple for me to do!!!
I recently went to McDonalds in Princeton Illinois and ordered a double quarter pounder meal and a crispy chicken meal .Upon recieving the meals the burger was cold , the fries were cold and rubbery and the bun in the crispy chicken sandwich was so hard on the ends couldn’t chew it .This was a to go order and love a little ways away .I got home and called the manager and he had given me a code to replace the meals .I went to use the code tonight and got the meals and once again the fries were cold and rubbery .I was eating this time in the parking lot I took the fries in and explained what was wrong with them the little girl working was very rude and argumentative saying she has had numerous complaints from customers about the fries .The girl working did not act as if she wanted to resolve the matter until I told her I work very hard for my money and the prices to eat out anymore are not cheap and you expect quality food .The other cashier finally refunded the money for the fries .Very poor service with attitude .
the staff at the seven mile and Gratiot store are encouraging vagrants by buying food for them. one of the vagrants followed me from the store and robbed me. I contacted the police but I thought I should contact you also because the staff is putting themselves at risk. bless for being by good hearted but they could get themselves hurt
I was just working for McDonalds London 3.Well I counted safe like normal at beginning of my shift which was the first time it had been counted that day which was last Thursday and it had 1535.36 and was far from 1800.00. long story short when I ask them to watch cameras they want cause it takes to long. I didnt take money there and never have so therefore I am not gonna take there bullcrap. And Dale collins want do anything to them when they come in high hell and yet accuse me of stealing and I’m gonna fight this tooth and nail
30005 West Colonial Drive No restrooms . Both locked manager States there out of order. When questioned. What does she uses her reply was she doesn’t, mind you there’s a lobby full of f customers that witnessed this. Do I need to call the Health Department on this. Another issue is pending.
I was at the McDonald’s on del Prado in Cape Coral and I went out to get my phone and on my way back in this woman was moving rather quickly and I tried to get out of the way from being run over I had to push off the car so I didn’t get run over she was facing her son who she was dropping off for work or son I’m not sure if it was her son she was looking at him while she was moving pretty quickly and if I didn’t push off her she hit me in the hands with her vehicle and I’m pressing charges so when I went inside I told the sun upset I was upset and I told him your mom needs to pay more attention to driving and he said she was talking to me and the manager started to get loud with me and then the rest of the employees were getting loud with me so I got loud with them the woman I seen her treat other people terribly she’s a tall skinny long dark hair Caucasian she’s very rude to the customers and nice to the employees I want something done about this immediately!
Monroe GA 30655. This place is absolutely horrible! Employees extremely rude and non-attentive. A person would think with doors closed for 2 years, they would clean, especially bathroom..DISGUSTING. Lid dispensers crusty and sticky. This place is a health hazard! Whoever the franchisee owner apparently doesn’t care. I will be notifying health dept.
I called your corp customer service line and was hung up by your rep named “Eddie” today. He kept talking over me when I’m trying to explain the issues. His attitude was extremely irritating. I called your office last week and given case #20880860. I’ve tried to call back to file a personnel complaint, but he apparently has blocked my calls. Have a mgr call me back so I can file a formal personnel complaint against him, & find out why my original concern has not been addressed.
Why don’t Bainbridge Ohio have a McDonald’s or anything like that and why do you guys close so damn late or early you used to be open 24 hours Corona ain’t out just at night and they never give you what you order
Why would a white middle aged male overnight manager threaten a white middle aged female paying customer?
I visit Wauchula fl frequently to visit with family on a weekly basis. I wanted to let you know that the drive thru menu boards are blacked out. Now having said that, I don’t know for how long they been out, but I do know for the last three weeks for certain. I asked why there’s no lights in the menu boards or if they’re simple out of order. The persons taking orders say they don’t know why or how to fix it, but they’ve been asked many times over by customers for what’s going on. I told them I would reach out myself and at least attempt to see if anyone in your office is aware and can it please be fixed. Thank you for your time for reading this and please get the boards back up and running again.
I am disabled. I tried to eat at your restaurant in Bee Cave Texas this morning but the delivery truck was blocking all handicapped parking spaces. Once I got into the store the handicapped bathroom stall was locked with no one in it. The store address is 12514 State Highway 71, Bee Cave, Tx 78738. I need to speak with the store owner as the manager was not able to assist or understand the problem. Thank you. PS I was unable to navigate your complaint website. You are in violation of Handicapped Federal Law under the ADA.
If you want a copy of our receipt, let us know where to send it as an attachment. Please send us a refund for the filet o fish.
This is about the McDonald’s on Richardson road in commerce township as you can see on the reviews I’m not the only one the manager Natalie is very disrespectful very mean and takes everyone’s problems as a joke I do not understand why she still has a job though all these people are complaining and nothing’s being done
I had the worst dining experience at the 11310 York Road Hunt Valley Maryland McDonalds. It started as we pulled into the drive through. We provided a code and wanted to use one of the offers. The person taking the order had it incorrect several times. When we pulled up to the window to pay, the cashier ,(Ashley), was not of any assistance. The amount was completely incorrect. She said she did not take the order and therefore could not help. She seemed to be missing important knowledge about how the system works when you pay with a code. I am not sure if it is a training issue or a lack of effort to assist in any way. When I asked to speak to her manager she screamed at the top of her lungs “oh my f—ing Chri–” She continued to scream throughout the restaurant so loudly we could hear her in our car. When the manager tried to resolve she continued to scream at us not allowing for the issue to be resolved. I wanted to leave the nightmare and my food. I have never experienced such poor customer service and was really taken aback.
When we opened the bag. The order was missing the drink in the kid’s meal and was a mess. Icing on the cake, after a horrific experience. I thought someone was going to come out and say “smile you are on candid camera”, we just wanted to see how much you would take. I will not be back at McDonalds. No amount of savings can get rid of the really bad taste the Hunt Valley Baltimore restaurant has left with me. You need to evaluate your hiring policies. It’s destroying y your restaurants. Ashley is not the person you want representing your company.
just got home with a fish fillet and found 3 good size bones in it, what if i had swalled one and it got hung in my throat.
Hello my name is shashonda LeBlanc I have recently purchased McDonald’s corporation and I was sending the email to McDonald’s to let you know that I was in in New Orleans Louisiana I did send the check to 7-Eleven canal Street the check was for $140 $140 million I wanted to purchase McDonald’s corporation and I didn’t send the check to the corporation I sent it to the McDonald’s and I wanted to let the CEO or the CEO no that what where to check in these day go if you can give me a call or if you can give me a call at 504-76-20085 if you want to sell if not you can also return to check or or however many you want to sell I will not like to purchase anything more than a couple because I don’t want to flood the United States so that’s why I wanted to purchase the companies instead of just the store our franchise the store I am a billionaire and I am queen so can you give me a call back again at 5:04-762-xxxx thank you have a blessed day.
Bagels are back but not everywhere, we in Michigan are having to drive to Ohio, could you please bring these back to Michigan
5860 Losee Road North Las Vegas, NV 89081. Their night shift mgrs are liars, unprofessional, rude, and should be fired. I did the online survey which allows the customer with a purchase to choose free an item Equal or Greater value. I chose the Greater value, get to the drive thru window and explain the Greater item is my free item. Cashier flips it and charge for the free item. I go to window for good request a Mgr. 2 different nite mgrs come to window to say I was charged for the correct item. I explained I did the online survey that allow me to choose the Greater value. Both mgrs tell me no that is wrong. Then when I request a full refund (I don’t have the food.), but the male Mgr stuck his head out the window yelling at me.. He grabs the food from his employee and tries to push the bags of food into my car through my window. I put my arm up blocking his attempt and the food fall to the ground. Now I am told that I cannot get a refund because I dropped my food. He tells the other Mgr I dropped the food. I cannot get a refund. I called the police and the customer behind me in the drive-thru waited with me for the police. 2 hrs later police arrived & go inside to retrieve my refund. Now these mgrs lie to police and tell them that I cannot return to their McDonald’s. I am banned from the McDonald’s closest to my Grandkids’ home. I normally stop and treat them once a month @ $76.00 for everyone and when it’s just the youngest grandson, I spend $25-$34. And for these nite shift mgrs to disrespect in such a manner then ban me (I had to give my name and DOB to the officers when I did nothing wrong.). I have my receipts. I am thoroughly disgusted at McDonald’s at 5860 Losee Road, N. Las Vegas, NV.
Broadway mcds cape Girardeau again blood red quarter pounder today…8/22/2022..this is happening too often
3 bigmacs black mold on buns
I was employed at mc.do alda on Nash street for two days…not put back on the schedule despite my work ethic and I was denied any payment for the two days I worked…crystal told me that my money would be in my account on monday…I called my bank and they told me no direct deposit was set up for me by anyone at mcdonalds…this restaurant is being ran by two sisters and her son and everyone one of them are racist disrespectful to their employees and rude to customers…crystal sister was just placed on suspension for cursing out a customer…however none of this is being reported to corporate…employees who work there are quitting or not coming to work and those that want to work are not being places on the schedule at all…my name is Gregory Nicholson and I would love to talk to the ceo about not only my money but the intolerable conditions created by this racist family running the Mc Donald’s on Nash street in wilson
I am a nurse at Hawthorne middle/ high school in Hawthorne FL. I am trying to give my students an incentive to return their FLU MIST forms. Are there any coupons or gift cards available I could raffle off to students that return them.
McDonald’s on 76th and Western on I-240 service road, Lane one at 630pm went to drive thru, Hispanic Young man took my order. I guess line wasn’t moving fast enough, he started hollering on intercom to hurry up and move the line. I said sir it’s backed up. He said it’s not move it let’s go let’s go. Hurry up. Offensive to every car that heard it, very rude. The young man taking the money, I asked that wasn’t you he said no ma’am I’m taking lane 2 orders ma’am I apologize, I said he needs to be reported
. He kept apologizing for his coworkers disrespect on intercom. Very unprofessional
I have Unsuccessfully called 517 /782-xxxx & 712-xxxx to arrange fedex pickup & return to me.. iPhone tracks to 1105 N West, Jackson, MI. Please help.!
Went through the drive through in Hudson WI right before it closed 8/20/22 and gave the rude girl $100. The total was $15.69. She gave us 64.31 in change. The manager gave us $14 after she counted the till. It’s still $6we we’re shorted.
Well my best friend works at the Madison heights McDonald’s and his first 2 weeks there he got paid for his first week and they have yet to pay him for his 2nd week and nothing is being done about it, I need someone to fix this problem his name is Jessy kaltofen and he works his ass off for yall to rob him of a a weeks worth of pay so I’d appreciate if this was addressed or I’ll be contacting my lawyer
Just got hired having synchronization errors when I try to login don’t know why monimixxxx @gmail.com is my email. Help is apperceive
Compliant. McDonald’s refuse me service at Drive Thru on 8 10 2kim2. at the Austin Texas location on Airport Blvd.I have filed a compliant will follow up
I would like to see the steak sandwich brough
SCREWED UP ORDER YET AGAIN
Please put us on your vendors list for mobile cold storage for the southeast Texas area
Curious about refusal to accept $100 bills. Had to leave the drive through without my order at:
861 Toronto Road
Springfield, IL 62712
08/16/2022 +/- 9:15 AM
when the manger said it was company policy.
I understand it is a company’s right to set policy,
just wondered the logic of it, as this is a unique experience for me.
Thank you!
Why does McDonald’s have issues with paying there people in Camden South Carolina??? I know 14 hours on payroll for your corporation is not alot of money to pay out. So why would they stall a senior citizen who they owed this to this Monday??? It’s very sickening to me as I was a manager years ago for this corporation when payroll was meant to be paid with no drama.
Hello, can you please direct me in the right direction with a problem I had with the Mcdonalds located at 5685 S Semoran Blvd, Orlando, FL 32822. Thank you.
My email is hymaxxxxx @gmail.com
Bad experience @ mc don. In corpus Christi Texas Mang. Sara did not know how to redo my app purchase. She walked off w,/o discussing it wme and wouldn’t let me bavethecoffe Ie I ordered at the app price . She actually took it away from my hands unless she got 6 cents extra I will never rtn to this location on staple st I corpus Christi
I visited the location on 25th street in Cleveland TN today and used my rewards for a quarter pounder , and purchased large fries and large strawberry banana slushie and me and my husband both got sick from the burgers. I can’t locate any information on who to contact about this for that particular location so hopefully you can assist me. I was extremely disappointed bc I had already had a issue with my order using my app code to receive my points when I ordered on Friday from the fort payne Alabama location. My husband ate all of his burger but I ended up throwing over half of mine away from how bad it was. Usually 1/4 burgers are absolutely delicious but this was awful. Mine was partly raw. Please advise me
Thank you
Sherry collins
Horrible customer service never get orders right argue with Manger over French fries
I am a MIT at a franchised store and I am running shifts by myself and the GM sees nothing wrong with that.
I’ve been a loyal customer for over 40 years but the last few visits have changed my mind completely. Store #11228 in Clinton Sc was beyond filthy, the food was burnt and the bathrooms were disgusting.
It is unbelievable that you have to pay 6% extra to get ketchup it’s the first time in my life travelling more than 30 countries that this happened. I did the order on the machine it should be clarified. I ask my money back no answer.
They didn’t have salt for my fries.
They charge you for toilet to wash my hands
I was visiting your oakwood mc Donald’s in leeds I went through the drive through at 20-24 went I got to the serving hatch there was a car in front which 4 lads in and instead off telling the red car to pull into a waiting bay they kept on laughing and joking around in the mean time the que was getting bigger when I got to the window I complained to the girl the next minute the guy in a white shirt accused me off swearing I told him I wasn’t swearing I was just saying and I told him I was going to complain and he turned round and said do what you want which is out off order from a manager or supervisor. I use that McDonald’s all the time and have never being spoke too like that from staff
Your McDonald’s in Centerville mi have the most rude people that work there, I will never return to it again I am a diabetic and was refused service because I was talking to load the young man said I was yelling I was in the passenger set in my truck I went to three rivers McDonald’s and had a sugar attack by the time I and my husband arrived this McDonald’s was so awesome and nice food was really hot and good, Centerville is always cold and never gives you all your stuff and you always get the wrong bag of food I think it’s time to clean house they have more complaints about them this young man dose this to people all the time he should be fired before you get suide.
Complained to corporate office days ago, no return email or response. Rude. Won’t be buying too many ice coffees anymore especially when their app acts up. I upgraded it so many times and returned to the restaurant 3x as I couldn’t redeem my rewards for a McChicken sandwich. I had to go back to the car and delete the app and reinstall it, went back to restaurant but it registered $2.70 which should be free. Went back to my car and contacted corporate office and was told they will respond but it’s been a week without a response. Their app sucks, IT needs to address this issue. Won’t be aggressively buying coffees to bump up my rewards to 1500 any more. Not worth the aggravation.
Severe second degree burn on left hand from a McDonald’s employee at a drive through in Wilmington NC. I have contacted a couple of attorneys. I have photos that will show the severity of this burn. The lid was not on the large black scolding cup of coffee. Please contact me .
I have a complaint about general manager at 11 vandyke location her name is Melanie Harris
Please bring back the breakfast item~ Steak , egg, and cheese biscuit in the
Oak ridge,TN area..It is owned, I believe by the Cochran family.It’s taken me an hour to find a way to contact you,thank you for your time….865-748-xxxx
I work at the McDonald’s in East Peoria Illinois the dining room floors are always slippery they say it’s humidity but it’s not I’ve fallen on my ass why working the managers here are sitting there talking about me and no one wears the proper uniforms they wear what they want
I’m so very very unhappy and concerned about the placement of management around this whole mcdonald’s issue… In junction city oregon mcdonalds is one of the few places we have. And when I pull up to a buisness I absolutely think that it’s so very immature and inappropriate and vulgar to use the f word at the talkie box taking your order! I’m not pleased with volume of the screaming and cursing teenagers just being absolutely obnocious… It’s terrible terrible service and complaining to the “managers” that are in position here is an absolute joke!!! I cannot get the right order I pay for not for the life of me… Something should be done because this reflects on every mcdonald’s around and the leading group of managers and higher ups… And not in a good way!!! In a week I spend close to 100$ here on food and that’s 100$ ok consider wasted when my food is wrong,cold,not available because they are too busy to not cook it because it’s a social get together or party inside nobody goes inside this place ever hardly anymore it’s utter kaous!!!
Went to Harding highway lima ohio was served raw quarter pounder when we called back the closing manager last night told us all she can do is tell us to have them cook it longer. That’s Insain to tell a customer you gave raw meat to.
I VISITED MCDONALDS TODAY ON AUG 8,2022,WHEN I DROVE UP THE GUY SAID ,MAY I TAKE YOUR ORDER ,I SAID YOUR SCREEN BLANK SIR ,HE RESPONDED WITH A ATTITUDE,VERY LOUD I DONT HAVE CONTROL OVER THAT ,SO I ORDERED A #7,SMALL FRY AND I SAID A EXTRA CHEESEBURGER FOR MYSELF,SO WHEN I GOT TO THE NEXT WINDOW,I TOLD THE GUY THAT HIS CO WORKER WAS REALLY RUDE HE EVEN SNATCH MY MONEY OUT MY HANDS ,SO HE YELLED TO THE GUY AND SAID ,TAY THEY SAY YOU RUDE,THEN I WAS TOLD TO DRIVE TO A THIRD WINDOW BECAUSE MY FOOD WASNT READY ,SO WHEN I PULLED OFF AND PROCEED TO EAT ,1 BURGER WAS DASHED WITH ALOT OF SALT AND HEAVY BLACK PEPPER I HAVE HIGH BLOOD PRESSURE AND THIS WAS DONE INTENTIONALLY,PLEASE CONTACT ME IM VERY UPSET.
I was fired for no reason and disresected
I was hired to start at Mc Donald’s on Monday August 8 at 7am…I was at the Mcdonald as required by seven am…nobody there was made aware of my start date or time…I asked a lady wearing a red shirt I presume was the shift lead could she contact Crystal or give me her number ..she said she wasn’t going to give me the number but she would call which she never did..her attitude was disrespectful so I called another Mc Donald’s to see if they would contact crystal..the hiring manager..they didn’t have her contact..I was told by this other store to wait until about 8:30…I had to be at my bank at 9am to answer to a fraud case where my card was used without authorization and it resulted in my bank card being locked…after I left the bank I called to speak with Crystal I was told to call back in an hour which I did…when I did I was asked my name…the person answering the phone was respectful and tried to help but the same person as before was screaming in the background obscenities and telling me to stop calling…this is the type of system being ran at the McDonald’s on Nash street in wilson…all I wanted to do was work and try to make a living for myself and I was not only disrespected but no call back and no employment to date because one of the employees were acting as a common street thug instead of representing the company brand
Hello to all, for 3 weeks frappes, smoothies, and Sundays have not been available at store #36171 197 12th st. jersey city NJ, 07310. Can you please rectify this problem Soo I can take my favorite coffee or smoothie among other things to work.
McDonald’s in Battle Ground, WA continues to short orders. I have taken my grand kids for lunch, and we get home and something is missing. If I hadn’t paid for it wouldn’t be so bad. I’ve talked to other people and they all have the same problem.
I am TIRED I MEAN TIRED OF GETTING LOUSY SERVICE AT MCDONALD’S I WORK TO HARD FOR PEOPLE TO TREAT ME LIKE ISH!!!!!! PLEASE CAN YOU DO PROPER TRAINING WITH YOUR EMPLOYEES PLEASE!!!!!! HELL I’LL EVEN TEACH THE CLASS! FIRST OFF I AM A VERY FRIENDLY PERSON I SMILE AND SAY THANK YOU SIR OR MAAM
I AM JUST TIRED OF CRAPY SERVICE FROM YOUR MCDONALDS IT’S AWLFULL I AM SOOOO MAD!!!!! I MEAN REALLY! I SPENT 35 DOLLARS AND GET TREATED LIKE CRAP REALLLLLY HELL EVEN IF I PAID A 25 CENTS FOR SOMETHING I DERSERVE THE UPMOST SERVICE!!!!!! FOR YOU GUYS TO BE A BILLION DOLLAR ESTABLISHMENT YOU NEED TO TRAIN YOUR EMPLOYEES MUCH BETTER!!!!!!!!!!! I AM SOOOO ANGRY WITH YOU GUYS
I hope that you get this message, I am 66 and your quality on the basic cheeseburger is gone. It tastes dry and horrible now and my whole family is sad they cannot just go get the good old cheeseburger we all used to enjoy. Please bring that quality back. If you can’t do your regular cheeseburger, it’s a sign the system is broken, as that is what you should be doing the best. We all have to go to in-and-out even though McDonalds is right down the street. If I was the CEO I would want to know about this.
There’s a huge tall ugly fat Mexican American young male employee wearing blue shirt and black pants was very rude and disrespectful towards me no manners and bad behavior from the start, I knew he have a horrible personality from the start, first when he takes my order he didn’t hand me my change and money to me when taking my order when try talking to him he wasn’t paying attention to me kept on saying what or huh as if he didn’t hear me at all which I know he did hear me, after that when ask him for a straw and extra straws he again gave me a bad attitude and have me repeat myself again so he can hear me repeat myself just to give me his terrible attitude manners and behavior all over again after that I got mad told him you need to pay attention are you deaf or something he ignores me and act like nothing has happened which something did happened. I hate this place they alway give out horrible customer services experiences to clients especially me alway forgets my order give out wrong order never gives me what I want and when ask them for it they act like they don’t want to help me at all always hide in the back where the kitchen is and when ask them to wait they have no patience at all they don’t want to wait for me immediately go hide in the back where the kitchen is and etc.. I’m a long time customer been going here for very long time and shouldn’t be treated this way, am never coming back here ever again worst customer service experience ever. Fat tall ugly young Mexican American worker with blue shirt and black pant was nice and respectful towards other people but rude as hell toward me discrimination bias shame on you should be fired immediately you nothing but an entitled piece of x worker if you don’t want to help me then get someone else to do that for me and if you don’t like your job quit nobody is forcing you to work in McDonald’s you did that on your own nobody else certainly not me person personality.
P.S. This place is so terrible should be shut down workers need to be all fired and never open up this place ever again not sure why is still open up for business what a huge scam this is.
Hello my name is Kimberly Greer I’m an ex-employee for store 1225 I want a large a complaint against the stores general manager she’s not fixing the issues that are going on between other managers it’s becoming a hostile environment to where I had to quit she expects everything to be done by one person even though there’s multiple managers she trains us to communicate and uplift Through your videos but yet doesn’t uphold the communication for managers and employees the way she speaks to other employees has them terrified to even go to her to communicate so instead they end up leaving managers have been asking her for groups to get stuff fixed and all she states is that she will get to it but the hostility gets so bad She takes a vantage of the good people and lets the bad people get away with everything that’s not a place I wanted to quit I wanted to stay but the work environment that she was putting me through and I was employed with you for four years became so bad I had to leave
The Lloyd cent McDonalds always get my order wrong. Today is the last straw. I ordered 2 HAMBURGERS and an ICED PUMPKIN COFFEE. They gave me 1 CHEESEBURGER and an ICED COFFEE. I ordered the ice pumpkin coffee again they got my extras right but they didn’t put in the pumkin flavoring. Either train your worker to get orders correct or keep getting complaints from for every wrong order or reorder from me.
Got off work at 10pm after a 14 hr shift. Went to McDonald’s down the street, ordered and paid around 10:10pm. By 10:37 no one has acknowledged me since I ordered and paid, there were 4 employees there and I was the only one in line for quite a while. No one was infront of me when I pulled up either. I was patient for a long time but almost a half hour later I honked the horn thinking they forgot about me, just to be ignored. So finally I knocked on the window because at this point I just want a refund so I can go home after a long day. All 4 employees came to the window saying that they were short staffed, I understand because I am a manager too with very short staff but I told them they could have at least acknowledged me or apologized for the long wait to reassure me that they didn’t just forget about me. (A half hour for 3 McChickens when no one was in line and 4 employees seems a little absurd). The cashiers, his name was JR and said his mom was McDonald’s general manager, reaction was to threaten me to take me out to the parking lot, refused to give me my refund and was screaming at me thru the window. I was patient and polite until he came at me with an attitude right off the bat. The manager looked like she was on passing out while talking to me. Finally got my refund and was refunded the wrong amount then charged again later for a couple more dollars. I hope there’s video and audio recording of this cuz being threatened to get beat up over such a small issue is not acceptable. I don’t want to escalate this further but I will if there are no repercussions for JR. McDonald’s #11317 38015 Ann arbor Rd Livonia mi 48150. The end of the transaction time was 10:41pm
I did not get paid when I was supposed to and I need my money a
The Mc Donald’s, at 1925 Russellville Rd, Bowling Green, KY 42101 are being very Slow tonight and I can see why, the kids are Clowning around. Only getting to customers when they Feel like it. My name is Serena Jolley, my Husband does Door Dash and I ride with him. I feel the Corporate office should know when a mess goes on because talking to the workers or management, they just say “oh I’m sorry….” and keep it up any way. My number is 270-681-xxxx.
How nice would It be to offer Hunt Brothers Pizza to your menu? Fastest growing all toppings Pizza company around. High profits while giving customers many options and great food.
I refuse to be the only vehicle in drive thru and be told to go park and they will bring my order just so some ok ne can get a bonus for fast drive thru service. Went to ardmore al mcdonalds today only car in line ordered 17.85 order and they never brought it it out so I left. Why have a drive thru if I have to park anyway. I’m out 17.85 because someone wants to look like they are fast.
When are you going to bring back your salads? We go to McDs a lot and I’m diabetic and because of this i can’t eat anything. Please bring them back
Would like someone to call me about one of your stores I am in HR I have a service animal and the rudeness at one of your stores and I had to go through this morning was very unacceptable I was even told I could not have water with a meal I had to choose a drink and then I want us told him not to put a drink in the mail just don’t put nothing it didn’t matter I had ordered a smoothie and your mango Minute Maid I got to the window and there was three drinks there I told the lady the young girl excuse me what is this she said it is a frozen sprite something I said I’m sorry I did not order that she said well you paid for it I said well I’m sorry I didn’t order she said you paid for it I said then there’s another problem because I didn’t order it do I need to go in and she just slam the door slam the window in my face and wouldn’t even open it so I called the manager right then on the phone And she said all she would do was refund me the dollar 82 when I explain to her that I used to drive through for convenience I had a service animal with me and her how rude the person was at the window first at the first window tell me I couldn’t have water with the meal I had to have a soda so how do I do all that tell her that don’t forget it just don’t put a drink and then get to the second window and then go through that and there’s already another drink on there an icy and then her steel making me get out of the car Lisha my service animal and then go in there she made me stand there and wait on her 21 minutes just to ring me up back on my card $1.82 after I told her that I had an appointment and everything to get to and the rudeness of somebody and then I’m the one I had to come in for $1.82 and steal she just put back on my card $1.80 now I’m in HR and I expected more than that she could’ve come to Miami or anything to try to make it right for the time and stuff that she took and she did so it was rudeness all the way around and it’s not the first time I’ve sent pictures to show the same place and I will put a picture on here of not even getting a third of a cup full on the smoothies And nothing is ever done you don’t get nothing back it’s just nothing ever done so I want to know is there anything going to be done about it now my name is lisa Courtner and my phone number is 828-308-xxxx thank you and have a blessed day
Alexis at your Swansboro NC location is very rude and disrespectful. I ordered 2 apple pies. I was asked to pull to the 3rd window because it would take 13min for them to cook. After 22min, I called the store and Alexus stated that someone had forgot to drop pies. I said it was ridiculous to not communicate with me at the window. I asked for Managers name and she said she couldn’t give it without permission. She gave me a refund. I said I’d like my order and she said, no, she refuses to serve me.
Hi McD, saya merupakan seorang tuanpunya kedai yang beralamat : No. 71, Jalan Muar, 85200,Jementah , Segamat,Johor ingin menarik perhatian pihak tuan sama ada berminat untuk membuka cawangan di tempat tersebut. Kedai tersebuat berlokasi strategik di pertengahan pekan yang belum ada cawangan McD lagi. Untuk pengetahuan pihak tuan, kedai saya adalah sebaris dengan bank BSN, RHB, Kedai Eco, KFC, Tealive, 7 Eleven dan kedai- kedai utama penduduk tempatan. Jika pihak tuan berminat, sila hubungi saya : Mr Tang, Tel: 012701xxxx. Terima kasih.
Hi I patroned your location on Clinton Ave in on 7/9/2022 @12am went thru your drive thru after o paid the young lady she handed me back my change in pair money but not my coin when I asked for my coin she stated in a way that I would know, “we don’t have any club just dollars I stated we’ll you can’t just keep my change without informing me you are out of coin she stated well she will get it. The young lady that brought the coin sarcastically made sure I watched her drop the quarter in her hand and then went on to drop it in my hand and sarcastically say thank you sweetie have a good night. I didn’t appreciate ate the way I was being treated. It wasn’t about the money it was the principle. We need to teach these young people how to treat your customers.
Thank you
The McDonald’s manager threw My receipt receipt back at me After I presented the receipt to her to claim my McDonald carmel frapa She stated that she do not clean up after grown folks I called the police the police came but I couldn’t follow the report because it was not a criminal matter it is acivil matter So I will be pressing charges against the manager and McDonald’s or McDonald’s corporation for that issue This incident took place July the 4th at McDonald’s McDonald’s on 7th Avenue and 125th street in front of these Adam Clayton Powell state building This manager should be terminated at once from working at McDonald’s cause if this incident happened once she has done it many more times
Hello. My child (15yr old) works at one of your stores in Franklin Indiana. My problem with this is the “management” if that’s what you want to refer to them as, have refused to give my child thier lunch and breaks. Not only on the days worked during the week but on the days worked for 8hrs. This mean my child had worked for 8 HOURS STRAIGHT WITHOUT A BREAK OR A LUNCH. Now if this is happening to my child I’m sure it is happening to others, unless my child is being discriminated against which is a whole different situation… I need answers and just wonder who the heck is running that location and why they are letting this situation happen.. I figured I’d get with you first before I take another avenue. Your prompt response is greatly appreciated thanks. Oh I forgot the franklin indiana location on U.S 31 by urban air.
16835 Statesville Rd Huntersville, NC, Very poor service and poor product. Arrived at drivethru window 6:18am on 6/23/22. Went directly to order station. One car in front at pick-up window. Waited 12 minutes for a large coffee. Lone worker clearly stressed and short w me. Coffee was not hot and had too much sugar added. Did not drink. 5 cars in the que behind me. NEVER go to this location again!
I recently visited McDonald’s to fit. Coke and was shocked that it increased in price over 60%. Your food has gotten so high that I van go.soqnfoe a sit down restaurant for 2 doors more. Your a more expensive than Wendy’s, burger King, subway, steak and shake, white castle, chick filet etc etc etc. I will be going somewhere other than McDonald’s from now on. Your greed has effectively ut priced your stores out of fast food range.
I ordered a big Mac meal it was terrible …the patties was dry & over cooked , bread hard , fries has a dark brownish look as if they been setting..
Went thru the Drive thru at the McDonald’s in Reidsville Georgia on Brazil St at 6:45 today 06/18/2022 and place my order which included 5 McChicken sandwiches 2 of which added tomatoes. Go home which is about a mile from store to find that (the two with tomatoes) one didn’t have the tomatoes the other didn’t have a piece of chicken. Went and got that fixed to come back to one of my children (they each ordered a McChicken and a double cheeseburger) had their McChicken missing. Went and got that fixed to come home to finding my other son who had ordered extra onions and pickles didn’t receive the extra that he ordered but by then after 3 trips,very cold now food, and over 25$ spent. Another issue was was a teenage girl that I’m guess packs the bags was standing around picking her face. To say the least was not a good dinner experience.
At McDonald’s on broad and hunting park Monday thru Friday Melissa Has well have her 12 year old daughter working 9 hour a day Monday thru Friday district manager and store managers know about it this is wrong
I had a bad experience this morning 6/17/22 I had ordered a sausage mcmuffin without cheese and got it with cheese. Not what I ordered and an oj. I tried to call phone isn’t working
I want to make a complaint on Debbie in the Charlottesville downtown location.i was trying to let a employee know that the soda machine was broken and putting out alot of water dripping into the drinks and Debbie came over and cussed me out and made threats towards me saying that the machine was fine and how she was tired of the customers here.she was rude nasty .very disrespectful.and unprofessional.
l This the most rudest employees I have ever seen Mangers are Rude very . How can Multi million dollar company not have ICE for your walk in customers but b but the drive-through get and ask why that ice and inside doesn’t cause they are the drive through that
makes no sense to me it was the most horrible McDonald’s I’ve ever been to in my life Store #4970
This the most rudest employees I have ever seen manager is very . How can Multi million dollar company not half ass for your walk in customers but yet you have asked for your drive-through makes no sense to me it was the most horrible McDonald’s I’ve ever been to in my life Store # 4979
I feel I was targeted and need help defending my suspension
There is a lady named Margarette at the Paragould, Arkansas location and everytime I go there she is extremely rude and yells over the speaker and acts like I’m ignorant. Very unprofessional
I work for mcdonalds prosper TX 76227 general manager name is amber I’ve had too many disrespectful altercations on the floor and last night 06/03/2022 was the last straw I cone in this place to work and do my job for my two kids I donr have a car or own a home I rent so it’s important to me to do the job with passion and the best effort possible im.not sure if it’s a racial thing or because I asked to be Management but they have all shown great irresponsibility for one to be running this franchise as Management small situations and cursing at me about a computer error that wasn’t my fault and just in general making me do Manager work without manager pay and without proper video training for the things I do I’m a christian man I show so much love and give it I’m uncomfortable to work at this place I feel alone not on a team they to my knowledge blamed me for the incident
I work for mcdonalds prosper TX 76227 general manager name is amber I’ve had too many disrespectful altercations on the floor and last night 06/03/2022 was the last straw I cone in this place to work and do my job for my two kids I donr have a car or own a home I rent so it’s important to me to do the job with passion and the best effort possible im.not sure if it’s a racial thing or because I asked to be Management but they have all shown great irresponsibility for one to be running this franchise as Management small situations and cursing at me about a computer error that wasn’t my fault and just in general making me do Manager work without manager pay and without proper video training for the things I do I’m a christian man I show so much love and give it I’m uncomfortable to work at this place I feel alone not on a team they to my knowledge blamed me for the incident
There’s not enough help so the wait is terrible.
Is it normal to wait over 30 min in the drive thru when you get here at ten o’clock on Wednesday night?
Milton, Washington establishment. Manager Mariah. Violation of the crown act of Washington state. Required a black native teen to cut his well kept braids in order to be hired
My family has been going to the McDonalds on John Tyler rd in Williamsburg VA for 3 years. The past 4-6 months the fries have been terrible. Soft, greasy, under cooked. Nothing like what is expected at a McDonalds. Once is maybe OK, but every time for past 4-6 months is a problem. We will probably not ever go back unless we are told the problem has been fixed.
THANK YOU, THANK YOU, THANK YOU FOR PULLING OUT OF RUSSIA. Thank you for supporting the Ukrainian people. There was no reason for the unprovoked attack on that peaceful country.
I was walking home from Walmart same lot door was locked told kid I don’t drive lady said drive through only manager very rude n nasty to much to text not computer savyso no email
I had worked at McDonald’s on Martin Luther King in Winston Salem NC and they didn’t pay me for the days I had worked there
can’t get good help,not open in at Eldorado Ark erea
We waited an hour to get our meal and when we got to the window they were listening to rap they smell like weed and they didn’t even have a order ready we went to the one in St Marcus every time we go to both McDonald’s in San Marcos Texas we have problems with the same thing loud rap music and weed smelling things coming out of the window this is not right and I feel like it should be addressed and should really be looked at in the manager position
Hi I’m so very curious via today’s service, my grandson which is right and I went to Mickey dees, we sat in line for thirty minutes then once we arrived @ the window the cashier said they only chi me for a drink but I told her I ordered a meal for my grandson I repeated the order three times so I waited and waited for the woman to return so I could pay for his order so the woman cashier came back to window and said she told me to go to the next window with a harsh tone but I kindly told her no you didn’t she left the window went to front of store and told three employees not to serve me. This was so rude and unprofessional and so not fair to me or my eight year old grandson, he was crying and very upset because we had just left church and he was Hungary so we left , but this is so not fair and this mickey dees should be closed I went there last month and they gave me a tiny piece of tomato so I called to report it, but None ever Returned my call and we visit this location regularly then I went there last summer and each time you go there they say the milkshake machine is Broken, this has been happening over a year this place should be closed down they are so very Rude and unprofessional, and I’ve seen many former co workers say they are lying because they don’t want to make it but we leave there go to another location and they have shakes so I hope I receive a message from you because this madness Need to stop long time ago, then I had to drive to another location with my grandson crying. So Please look into this matter, I thank you in Advance
I left McDonald’s on Broadway very frustrated. I am a Door dasher and I was told the system was down. I called door dash and they said that they would make the order. The woman inside said she was making the order at the time and I was told to pull to the side. They never made the order and I was sitting in McDonald’s for well over an hour waiting.
Every time I go to McDonald’s on highway 53 and ditch road in poplar bluff Missouri there is one of your managers she has blue hair I think I’ve heard people call her Blue.
I went to my Macdonald in Pinson AL. Today may27th I ordered a #3 a #2 and a mighty kids meal with a plain mcdouble. They got my order wrong and I told them as soon as I saw the receipt. The manager called over her lady that was taking orders and proceeded to talk to me like I was a liar!! She asked the girl did she order that did you hear her order that? The girl said no and flat lied bc I had to ask if they even still had the mighty kids meals. I spend a lot of my money here but every time I come it’s always something and they treat people so rudly!!! I don’t think I will return to any Macdonalds.
I was at McDonald’s in Canton Ohio and I redeemed my points for a free large caramel frappe with extra caramel drizzle I even paid for the extra caramel drizzle and the manager told me that it was extra caramel drizzle in it but it wasn’t and I even offered to pay even more to have more at it and he wouldn’t do it let alone remake it.
Mc Donalds Store #6958, 2126 Airline Hwy, Kenner, La. 70062-6749. Just got home from picking up 4 cheeseburgers, 1 large order of fries, and one large Diet Coke. Upon inspection of my order, I discovered that one of the cheeseburgers was missing the meat. For the record, I do inspect my order before leaving the drive-up window, but I certainly don’t think it should be necessary to inspect every burger for meat. I am very disappointed at the service I received and just wanted management to know the situation. Thanks
Why won’t you accept my email address. It is good enough for me to have your app. It won’t permit a complaint about lousy ice cream cones for 2.10 each. W. DixonMills beliciouxxxx @gmail.com
Went to McDonald’s for lunch what is drinking my unsweet iced tea got over halfway through and noticed there
My name is mary I’ve been coming to McDonald’s on old Highway Bartow Road in Lakeland Florida and every time I come here this manager whoever she may be has a nasty ass attitude nothing’s never fix and everything seems to be wrong in the way she greet you is very unprofessional she’s a heavy-set white chick with glasses short hair every morning Monday through Friday when I show up she has a nasty attitude then never open on time and when they do all the machine Seems 2 b broke when it comes to her. She let outside work cook and serve to the customers as well the only got cleaning supplies around the food the restaurant is never clean inside or outside of that matter you can reach me at my phone number 863-512-xxxx I’m a loyal customer I’m here every day just about order my food every morning for me and my coworker and this is what respect I get so messed up
the store manager for store # 3771 Medina, Ny fired me because her and her Friend do not like me. She had no reason to take me off the schedule and has ignored my text messages. I am talking to an attorney to see what my options are against her. You can call me at 585-480-xxxx
Seriously,HOW MAny people do you have working illegal?oh don’t check,you have lied to the American public over time and time again,meet mee at this Locationlocation
Hi, I am trying to file a formal complaint with McDonald’s corporate office, before contacting the BBB and filing a complaint with them also. This morning, Saturday, May 21, I visited a McDonald’s branch restaurant at 1520 N. East Grand Ave., Portland, OR, at a roughly 3:56 AM attempting to purchase a soft drink, and a soft serve cone. When I pulled up to the call box, having my drive-through code for my soft serve cone Already pulled up on my cell phone screen, I first asked before giving out my drive-through code,” are you guys serving ice cream right now or is your machine down”? After waiting several minutes a woman replied with,” we are closed”, In a very rude sounding manner I might add. Now I’m not sure if I was turned away because the employees are lazy and did not want to work, or if they were short staffed and busy doing other duties, but there were no delivery trucks nor any other customers in line of the drive-through. This isn’t the first problem occurring at the 1520 N. East grand location, in fact I’ve had several issues on different visits over the past three months, another location, 12005 North Center St., Portland, OR 97217, Is another McDonald’s branch that I constantly have issues with. To be fair, some of the issues may have been petty sure, however, I am the paying customer they are the service provider and when I ask a simple menu related question or request, I have been Met with, greeted as if I had been living on their front porch begging for food, regarded with attitude, and treated as if I couldn’t afford a one dollar soda. But that’s another complaint for another day at another time, I guess that’s just an FYI.
I use to work there did not receive my that was issue on March 10 like to know who to contact to send me my check
I live in Coney Island. The nearest McDonald’s is Mermaid Avenue. Every single time I’ve been, the customer service is horrible, rude, intolerably rude. Every single time, they fail to get my order correct, fail to put all items in the bag. When I bring it to the employees attention, they are aggressive and have an “oh well, not my problem” attitude. Worst McDonald’s I’ve ever been to.
Notice McDonald’s had been open all day then when I got off work to feed my kids we get to McDonald’s at 10pm seen lights off outside but employees inside, pull to the speaker and employee says we’re closed because of short staff but why are y’all still on the clock but can’t serve customers.
The new McDonald toys that has Mickey and Minnie Mouse in a red car there are eight toys listed number 6 and number 7 were not included I read about it there was supposed to be 10 all together I have all 8 and for some reason I went to a McDonald’s and they had one of the numbers that was excluded what happened I thought they weren’t including those two toys
Marco Island FL McDonalds can’t seem to get its lobby soda bar fixed. It’s been out for at least three weeks. Like today some days there’s no soda in the building.. I left today for 7 Eleven. Please get this fixed ASAP. Thanks
The Mc Donald’s here in Palmetto Georgia needs to be closed down. The store has the worst customer service. They can never tell you who is the manager or let you speake with a responsible adult. For about a week now they are serving large drinks in coffee cups. The young lady taking the orders today attitude was so bad that we just told her to keep the order. She was so mean an rude to my mom.
Helllo,I Just got 2big Macs in Williams Arizona,one of the top buns was missing
yes I went to mcdonalds in gun barrel city order on my app and pay then win I get to the window charge me again win I comefront them say I had to pay very not understanding at all don’t now why I was charge twice quess that how mcdonalds work over charge people
I had bad experience at McDonald’s westallis i received cold food and bad service not once but twice same location in a matter of 5 days cold food missing items poor service and a terrible manager pam
I am complaining about the McDonalds in Monticello Indiana. I have tried several times in the last month to get Diet coke and Coffee!! The morning crew tells me that the Coffee pot is not working!! and they are out of Diet Coke!! on a monday and Tuesday mornings out of Diet Coke??? This morning again I go and NO coffee because the coffee machine isn’t working??? Can they not get a new one? I am about ready to quit McDOnalds and several of my friends also. ONe of my friends was in there Lat night around 7 p.m and Drive up was full with no one taking orders and then she pulled out and went to go in and the Doors were locked!! How can McDonalds make money this way? I believe the new owners are not Managers!! I do hope that something can be done!!
I have a great and delicious idea for a new hamburger . Every person I have let try my burger absolutely loves it the burger is a twist on a bigmac
CEO Mc Donald UK Mr.Alistair Macrow
Mismanagement by misleading complaint procedure,bogus investigation
McDonald’s on State Rd 200. Thurs 5/12 12:30pm busy lunch. I figured it would be hot & fresh. Order 2 for $6 Big Mac’s no pickle & lrg. Fry $10+. Both Big Mac’s buns were not toasted dry & cold, burgers cold cheese wouldn’t melt, fries limp luck warm. Ate part of first one worst Burger 🍔 ever, trashed rest. Q Control poor, rushing food poor quality. Precooking to far ahead. Actually 2nd time in 30 days at lunch won’t be back.
My name is Esther Lugo and I have recently started at McDonald’s in metamora. I am 59 years and since I didn’t want to drive 35-40 minutes to employment that I am qualified for.
I accepted the challenge of trying something different McDonald’s is 10 mi away from my home had the hours that I wanted.
I have had problems with the manager Holly with her getting in my face and yelling and screaming at me for mistakes some I’ve done and some I didn’t.
I come in every morning and I’m doing fine the moment that she walks in…. She complains about what’s going on her life and it goes on for hours definitely not a happy individual. And that’s when my day starts to go south.
This morning she was screaming and yelling at me in front of everybody.
She claims that I took the wrong order, they’re supposed to have the orders where it says hot 2 and one.
But it never works that way I’ve had bags put in my window bags on the side everywhere that it’s not supposed to be. Today I walked out in between her screaming and yelling because I refuse to be treated like by her all day long because her life.
And I know that to be true because that’s all you listen to all day long is her complaining! I am truly sorry about the inconvenience and thank you for giving me the chance
I was in the middle of enjoying lunch at one of your restaurants ⁸when I got a call as the San Bernardino County coroner transport field recovery my gosh Drex supervisor said you know what I’ll grab you there so I ended up leaving my truck while we had to clear a 17 year olds but no oh gross when I got back if there was a nasty letter about not being a person right California McDonald’s I’m sorry but I was enjoying lunch at your facility will I got to call and just figured my truck shakes at your silly I just thought thank you I don’t appreciate things being left on my vehicle
Why does the fish filet not have a full slice of cheese? When I asked for a full slice of cheese, I was charged .89 cents. This is a rip off when a cheese burger has a whole slice of cheese and costs less than the fish filet! I spoke to the manager and he said the fish filet has a piece of cheese the way the corporate designed it and if I want a whole slice of cheese I have to pay.
I spent $17 and some change all of $18 and for a McDouble with Big Mac sauce a fry and a fish fillet and a chocolate malt in a freezie drink and my French fries were totally cold my Big Mac had no Big Mac sauce on it no onions the way I asked for it the whole meal was messed up and I tried to get them to correct the sandwich they would not do it I am pissed off
Went to McDonald’s today on East Livingston Avenue and James Road. We ordered two Big Macs for the $6 price and what we received was three pieces of bread and one hamburger patty on each one had the third piece of bread on top of the top bun the other one had the third bun where it should be the second hamburger patty we found this out after we got home very disappointed.
Good Afternoon,
I am writing to you today to let you know my visits to our local McDonalds in St. Albans VT and Swanton VT. We do go to McDonalds usually once a week and sometimes more. I have three grown boys plus me and my husband. When we do order it is usually a big order and we spend between 50-60 dollars every time we go. I have always had to check my order as they are always forgetting something or it is not correct. I know that there is not alot of help but when you order through the drive through and they read it back – and it is correct but when you receive the order it is not correct and I had to go in twice to get it right. I should not have to double check my orders every time I go. I have let alot of things go but I really don’t like spending my money on something that I did not receive. It is expensive for us to go out to eat but – workers want to get paid 12-15 dollars an hour – they need to make sure that they are placing the correct order and when getting the order together make sure that everything is in the bag before someone drives away.
Service sucks lobby is closed like during covid outbreak say o well we shorthanded.thats no excuse.u had plenty of workers when republicans were in office
Yes I have been going to the McDonald’s on I35& Walters in San Antonio Texas for weeks and they were always open by 6:00 am but for a week now I’ve been going and they’re closed so I called to ask what time they open and they say they don’t open until 7:00 am . This McDonald’s is on my way to work and I always go there but I want to know why aren’t they open at 6 anymore I hope they return to the regular hours
Durham NC guess rd you got a lawsuit coming soon enough
Drive thru is. In the road waiting almost an hour. Now why
My manager is not giving me my schedule and I need to know it so I can know Whichday to tell my rehab facility when I’m off
westwood in johnstown pa service terrible prices never the same no receipts not clean help is terrible got two hamburgers and med frie seven dollar and nineteen cents is that correctw
i went to mcdonalds on walnut ave in dalton ga tried to use one of the rewards but the guy said it was expired but it said it expired today but they wouldnt give it to me i go to mcdonalds alot but dont think its right that they wouldnt honor they coupon i was just getting a frappe but may not go back after this
You need to take the salads off your menu being that none locations in our area have them anymore.
I come every morning for breakfast before work it’s a 24/7 store and they meet saying their closed very rude don’t answer speakers etc ne sr never have breakfast menu up on time you can hear him talking bad through the speaker very disrespectful at 24-hour restore closed as they say they’re closed come here every morning for breakfast can’t get food on time it’s 5:10 almost 5:20 been sitting here for 15 minutes nobody wears a headset this place is bad they need to be fired
To whom it may concern;
We are a company here in Fresno Ca. and have been enjoying your establishment for years. Recently a rash of problems at your 4190 N. West Ave. location of missed items in bag, incorrect orders and most of all posted signs for free items which are not being spoken of at order times over several weeks of posted signs we have had to ask for items several times now. This last time we were advised by MGR that she spoke to me about this problem which she did not. We have advised several MGR’s now of these continued problems with little or grudgingly no follow through from MGR’s.
We are very disappointed and with this false advertisement and lack of follow through from your employees we believe you need to be notified. Thank you.
Please follow-up with solution for these continued problems with local rep’s and MGR’s. by replying to this email. Thank you
MR. Williams
Owner RLWC.
Granby mcdonalds.
Drive through is very unprofessional. We pulled up and there was no one to answer. We sat for 4 minutes and i asked Hello is anyone there. The reply was ” No, there’s not” I went to window after another 3 minutes. They told me , with attitude to please go through the drive through again. I told them nevermind. Very unprofessional and I have issues 85% of the time.
I visited the bristol farmington ave for breakfast I order the
3 sausage mc muffin and coffee it was part of a special deal 2 for 2 the drive thur worker over charge me and said that it wasnt a special deal on it that it ended this moring I ask for the manager and explain it was a sign in the window saying it on sale and go see it the manger refuse and said it ended this moring and the sign was taking down before i came this moring I told her it wasn’t I paid for my food after I pickup the food at the pickup window and I was leaving I notice the sign was there I was over charge I went inside explain to the same manger about the sign and her over charging me and her and the other window
worker not haven’t knowledge about what’s going on at store and over charge coustmer this moring telling them that the special ended those coustumer not able to get there mony back because they didnt know they was over charge I was inconvenience and embarrassed having to explain this in front of coustumers I was giving the sandwichs and coffee and 5 dollar refund but that can not compensate for the embrassment humiliation disrectpect I went threw the employee went out side remove the sign I video tape the whole incident and took a pictures I’ve been lolayal to this place for over 18 years and experience this negative drama and emotional stress thanks for reading my complaint 860518xxxx
I ate at the Alma, AR McDonalds this morning. Merch#266256 side 1, order 32. I purchased a bacon, egg and cheese biscuit combo. It’s supposed to come with a drink and hashbrowns. They asked me what drink I wanted and told them a small coffee. When I got my receipt it showed an upcharge of 19 cents for the coffee. When I got to the pickup window I asked the lady why the upcharge and she didn’t know. She asked the manager and she said that she didn’t know, to call corporate and ask them, because they are the ones that charge it. I don’t understand, and they don’t either, so maybe you can explain it to me. I am 68 years old and living on a budget so don’t like it when extra charges are added and I don’t even know why. Thank you for the info.
I ate at the Alma, AR McDonalds this morning. Merch#266256 side 1, order 32. I purchased a bacon, egg and cheese biscuit combo. It’s supposed to come with a drink and hashbrowns. They asked me what drink I wanted and told them a small coffee. When I got my receipt it showed an upcharge of 19 cents for the coffee. When I got to the pickup window I asked the lady why the upcharge and she didn’t know. She asked the manager and she said that she didn’t know, to call corporate and ask them, because they are the ones that charge it. I don’t understand, and they don’t either, so maybe you can explain it to me. I am 68 years old and living on a budget so don’t like it when extra charges are added and I don’t even know why. Thank you for the info. 479-719-xxxx
THIS feedback” is going nationwide ”
Screen shots&recordings”
Eddiework Id no.A88848,Cathy A59234,KeadraA79382,and my service fom the Freepike Dayton location,was cold&uneatable. I spoke to these 3 representatives,and when asked to speak to a supervisor, all 3 hung up! Jay from corporate office called” refusing to give her work Id no. Also hung up when I was trying to explain my issues that are going on every social media that exist.
Thats exacyly ehere my screen shots&recordinds are going to end up.
McDonald’s on Freepike in
My complaint is in reference to wanting an Ice Cream cone for my Grandson, I had just left the inside store on Harbison Blvd Mall entrance and the Clerk on the monitor order window said you had no Ice Cream so I ask for a Child size shake and she stated she had no milk shake. What kind of place is this have no Ice Cream/Milkshake? Was she lying? If she was would You want her to work for You, cause it’s not good to lie to anyone.
There were several plastic pieces in my frappe.
What was the cost of publishing the 2021 Annual Report and the proxy solicitation for the 2022 Annual Meeting ?
No restroom. Buy food can’t go to restroom. Children are peeing in lobby because no restroom
Went to Barstow McDonald’s tonight, employee at drive through taking orders said she could not understand a word I said. So I repeated my order and asked a question regarding such in a slow deliberate manner so she would understand. Employees response was to repeat my order by mocking me and stating “if your going to be sarcastic we can refuse you service” mind you this location has a sign stating “no refunds” I asked the emoyee do you want to refuse me service her response was “yes”. I said I would stay in drive through, hoping for a manager to come out so I could speak to them. No manager came out. Instead two other emoyees came out and said I was being refused service and if I did not move they would call the police, I said ok call them. I could not back up as there were vehicles behind me. I moved forward, arrived at drive through window asked to speak to a manager same employee at drive through told me she was a manager. My response was to again ask to speak to a manager, some one else came to the window to ask what happened I explained same as stated above. At this time the staff stated that I had been rude and cursed at the employee in drive through window. This was a blatant LIE and stated same I did not use any foul language or curse nor was I disrespectful to any staff at any time nor did any manager came to resolve my issues and concerns specially lying about what took place during my visit tonight I did leave without a meal or without speaking to a manager.
Do bus drivers for school field trips not get free meals anymore?
I went to the McDonald’s in ligonier Indiana the morning of April 29th at about 7:30 in the morning, I placed an order of 6 sausage biscuits and one McGriddle. The kid at the window told me I ordered six of each. I told him he was wrong so then he went on to argue with me. I told him I’d like my order how I ordered it and then he starts groaning about me wanting it done right. I left the line and went into the lobby to complain about the boys attitude, and got the same if not worse attitude from the manager. Needless to say I left without my order. With the attitude I received I will not return to that establishment.
I was recently at McDonald’s Restaurant #17224 Mt. Airy,NC 27030 I noticed a lot of drug activity by the employees and some customers I notified the police narcotics officers I hope everything works out. Don’t feel safe doing business there for a while. Thanks
Hello sir/madam,
i am currently living in UAE and i had applied for a job at macdonalds as crew staff … it has been many since i have done it but sonfar there is no response from the management in UAE .. i am curious to know that does the system to apply online hob to the brands like MC is valid or just lkke others it is just created for the formality. I do deserve the job but i am not saying that it should be goven to me only but there should be response from the managment atleast even if they want to reject my application … i am badly in need of the job that is why i am conscious to know that is it possible to get job by applying oline or not?
Hi. It seems that I no longer get my reward points when I visit McDonald’s. I give the code every time before I order. My name comes up after I give the code but point don’t go anywhere. My points have been 2186 and have not moved in my last 3 visits, can you help in this matter, point me in the right direction to get it right. Thank you very much.
I don’t believe you supply the same product as back in the seventies because every time I eat at your establishment the food taste is more and more processed each time. I received a plain crispy chicken sandwich with pickle and some type of Orange sauce when I asked for 4C which is the deluxe with the lettuce and tomato I did not get that so I tried to improvise since I didn’t have the gas to go back and change my order. Yet when I bit into the sandwich, it was like biting into rubber or nothing but gristle like the meat was not done or was a bad part of the meat. My fiance also was not satisfied with his quarter pounder he said that his meat was rubbery also. We should know better than to eat at your establishment especially myself being a conscious one, knowing your food is genetically modified or very processed.
McDonnell restaurant number 25601 address is 8020 Foote Ridge Rd., Sacramento, CA 95824 telephone number is 916-386-1779 I went through the drive-through at 7:50 AM on April 26, 2022 I went through the drive-through and the girl was singing nonstop like she high on crack then I reply what I want for my order I don’t understand how she here a cake and McDonald’s not sell cake everyone knows that then she was really rude keep asking me three time I had a repeat three time through the drive-through when I got to the register I gave her cash for my order and she did not give me the right change so I said you owe me some money and she told me you kidding me you want your change I’m like this girl has a foul mouth very rude do what she wants and McDonald like she runs McDonnell I think she should be terminated and not just that she told me b and I have never ever in my life experience a worker working at McDonald’s rude as hell I would never go back there again for the rest of my life this girl should be terminated on the spot she’s a medium size medium tall and she’s Mexican she should be fire I don’t think she should be having a job for having a rude attitude and foul mouth at the same time
I went through a drive-through on foot Ridge South Sacramento McDonald and I had to repeat my order so many time because the girl was fooling around not want to listen to what I wanna order and say order a cake I don’t think McDonald’s sell cake then she told me do you wanna receipt I told her yes I would like a receipt then she gave me my change wrong and I told her you owe me some money and she said seriously you want your money and I told her yes I want my money and then she told me b the rudest service I’ve ever had with a Mexican girl medium psi brunette hair working at drive-through at 7:45 AM she need to be fire she talk her x nonstop cussed me out the whole time at the window all the way the time until I left
good morning, I am a McDonalds app holder and go everyday for my morning coffee. and Sometimes throughout the day. McDonalds restaurant #4756 Redlands Ca I visit 2-3 x a week. I recently received service from the heavyset female working the drive thru 4/25/33 @7:06 am. my receipt has KS#15. I was treated horrible not once but 2 different times by this same lady. I thought she was having a bad day a few weeks ago but today I received the same nasty customer service. The first encounter she spilled coffee down the side of my Lexus, because she is clearly angry while serving McDonalds products through the drive thru. Her attitude was so offensive I had to stop her and ask her if she was ok? and why was she so mad? she snapped back at me and rolled her eyes, if she wouldn’t be so aggressive in handing out the hot coffee and products it wouldn’t have spilled down the side of my car. what if it would have spilled inside on me, i was on my way to work? she didn’t apologize, she just glared at me as if I was a bother to her. fast forward to today, I had asked for a couple creamers for my coffee, she rolled her eyes and told her coworker she wants more cream. I did say why such the attitude? If you don’t want to work here please don’t take it out on us customers, that’s when she replied are you done? move along. I usually let it go but this is horrifying and If my employees were treating my loyal customers or any customers as horrific as she is treating customers at that location i would be sad and so embarrassed. I didn’t want to take time out to write a complaint however it is that bad. I believe if you investigate or send a secret shopper through the drive through when this female is working you will see. however i think all you really have to do is ask her coworkers, because the female who was working with her was mortified by her actions and kept her head down with embarrassment because of the way this associate was preforming. No one deserves to be treated poorly. and that’s how I have been treated consistently by her. I understand it is a demanding fast pace job, however I only ordered one coffee and I am extra courteous to service workers because I know they encounter alot, however this also shows me how severe I was treated. My daughter had to comfort me after i drove away from the pick up window, and that’s when i informed my daughter that was the same associate that spilled coffee down my car a few weeks back. I hope you actually address this as i don’t want more people to have to endure this horrific treatment. The other associates I have came in contact with at that location have been very efficient and polite. There is an Asian American who is there a lot of times and she is great, every single time. I appreciate that.
Every time I buy from this location my food is old and cold.. there never busy so I know they don’t make it fresh cuz I get it right away
Spitting Chef Columbus Kansas Mc Donalds He needs to be Fired for arrogance
Never going to Columbia City McDonalds again! I had been warned not to go in there bc their procedures are a nighare and totally ignore good customer service. I thought “I only want a drink and a cone through the drive through”. HA!
They hand me the drink and it’s spilling out the top. I try to put in the straw to relive the pressure. The pop starts going everywhere. I am trying to mop it off the top of the cup so it doesn’t spill sticky drink all over my car. I ask for more napkins and this girl is still trying to hand me a cone. Like what am I supposed.tp do with it while tryi.g desperately to mop up Your mess bc you can’t properly fill a cup.
It’s no use, the pop just keeps coming and coming. I hand it back to them. OH NO they can’t take it and just dump it?
“There’s trash cans on the other side of the building”. Yeah like I am now supposed to drive around, with pop gushing out all over the car while holding a now dripping cone get out and walk to a trash can and won’t have a drink or a cone that I paid for.
And got the third time she tries to hand me the cone. And I am thinking. “good lord girl.toss it and get another one”. So I set this spilling all over drink on their ledge. The other worker calls me a litterer, and this one tries to hand me AGAIN this half melted come running all down her hand.
Now I drive away saying they cheated me. I am pissed to say the least. Has no one any brains any more? So I go in and state o want a drink and a cone. The young man went to the supervisor. He came back with a small little cone and a flat tasteless Dr. Pepper and said disgustingly, “she said to just give you this!” I get back to my car and am half afraid to drink the soda.
NEVER Going back there.
4/2022 My breakfast burrito was molded and cold. Twice this has happened to me but I let it go but twice is too much. I have pictures and my receipt. I expect to get some kind of recourse from this.
I did not put it on face book out of respect for McDonalds .Ive always liked their food and my grandkids love it. Please let me know how I can go forward on this.
Thanks
I have a refund coming how long does it take to get a refund for a mistake McDonald’s made?v I am very unhappy with your services and will not be going to McDonald’s ever again
Hi, My Name Is Larry Evans, I Work For WBF Managment, McDonalds In Overton,NV, I Was Woundering On How Autistic’s Are Supposed To Be Treated
The drive thru in Hixson Tennessee is so ridiculous it sometimes takes an hr to get through the drive thru wven if there arent many people there something need to be done about this there are many people here that work nightshift and only have a 30 min lunch break and you can’t even get your food
I need someone to contact me back. I visited the store on s 8th st in la porte, TX just now. When I got to the window, they immediately told me cash only so I went home and got cash and came back just for them to tell me their machine was down. Sounds like kids playing who don’t want to make food or drinks. But I don’t appreciate driving all the way home to get cash just for them to continue playing games.
Hello I am allergic to onions and not once twice but 3 times I’ve ordered double quarter pounder meals large and there were onions on sandwich. They would not replace my order because I didn’t have a receipt which they never gave me. I didn’t say a word about the first and second time it happened. But this time I’m upset and have lost $38.00 over this. Im allergic to onions so I can’t eat anything that’s in the bag with the double quarter pounder. I had to throw all three orders away. I’m not a complainer I never complain but this is rediculous. I eat at McDonald’s religiously and probably spend $300 a month with y’all. My phone number is 352 460-xxxx. I want you to replace my orders and refund my money for the contaminated food I had to throw away because of the onions that will literally kill me… Jim Cary faithful client
BS need lunch 25 min before someone says ill be with you have tape 6 people training people no one at counter
On Sunday, April 17th, at around 9:30 am, I went through the drive thru at the front street location in KCMO. I ordered 2 breakfast sandwiches w/jelly. I went thru and had already paid n I was handed my order, everything cool with that first employee. B4 I left window I checked for jelly n had none, so I was trying to get the attention of the girl at the drive thru, which took nearly 5 min to do, when suddenly some Hispanic woman opened the window n I asked for jelly, n she went nuts screaming and yelling, so I simply said then I needed my money back n she took my food back refused to refund my money. So I was not moving til I was refunded my money. By then, 2 cars were behind me, she opened the window n cussed me some more n threw 6 bucks at me,but I paid almost ten, so after more screaming at me, she threw some more money at me, making 13 the refund I was thrown, so iou 3 bucks. Lol. She stated she was the manager of that store but she was totally out of sorts to behave so rudely. Check ur cameras at that store n u will see for urself
I was just at the Rossville (Maryland) McD’s yesterday. Waited in drive-thru line. Nobody answered. I kept saying hello but nothing. Three cars gave their orders in the other lane while I sat there. I finally pulled up. The girl asked what I had, I said I didn’t order yet because nobody came on to take the order. She snapped that “You have to be patient!” I was! I gave the coupon. She snapped again, “We don’t take Burger King coupons!” I said they always do at this location. I go there all the time to this one because they do accept them. She went away and got someone else who said about “This is McDonald’s, not Burger King lady!” Finally they took my order and the coupon. I could hear a comment about “I hate that we take these coupons!” How professional. I asked why nobody was answering the order speaker in that line and she said “well I have the headset on!” As if I were making it up? And to make me feel like I was doing something wrong! I go here to get my coffee and breakfast several times a week and this is how I’m treated?? Apparently the girl at the window was the manager so there was no point in asking for her after how she acted! How do you work there and not know you accept BK coupons?! I don’t want anything to do with the people who waited on me there. No call, no email, nothing. Someone else can deal with this. I have high blood pressure and the way I was treated was uncalled for and unacceptable!
Why include butter and syrup when you order a big breakfast without pancakes? What a waste!
We ate inside Martinsville Indiana McDonald’s our daughter was playing in The Playground open the door and ripped her big toenail off she was very very distraught and no worker came to check on her an older lady with her granddaughter came to us and said she went to get a worker to see if they had a first aid kit no one ever came out nobody came to check on her with her screaming and crying obviously hurting very badly I’m very upset that this is supposed to be a kid friendly store and no one offered to check on her
I work at a McDonald’s in Rochester NY and I do not like the way they do things they don’t give no 15 minute breaks only 30 minutes they have me in back window through my whole 8 hour shift even when people comes in to work
Spent 15minutes waiting
Then when i got home wrong order
Why does McDonalds feel it is necessary to have hidden charges. The order board states one price and then we get charged extra for ordering tea.
I go to MacDonald almost everyday to buy a Mocha Frappe but this day my son went in and they gave him a ice coffee and refused to exchange or refund I would have took anything even a hamburger but the manager Lillian said they can not do anything about it and my son said it was okay and I tried to explain he is only a kid and did not know it would be nice coffee anyway I just left it in the restaurant not wanting to make a big seen but I feel it is truly wrong I buy for. My kids and workers just about everyday and this is the second time something similar with the same manager has happened
I went to two McDonald’s restaurants and both were drive-thru only. With gas $5.00 a gallon, this is not an option for me. Why have a restaurant if you can’t go inside and order food? Needless to say, I went to Taco Bell and I went inside and ordered my food. The last McDonald’s that I went to, the lady in the drive-thru window refused to take my order even after I went through drive-thru. This was on Rossville Blvd in Chattanooga about 4:00 pm
Please note that the franchise at 5724 Ogeechee Rd n Savannah Ga, isn’t suited for McDonald’s standards. The weekend service is rude and seems very disinterested in working. The food was cold and sloppily prepared. When asked to replace with hot fresh food I was told it would take to long. Not even so much as a sorry. We had ordered curbside and the number of alloted spaces weren’t sufficient. When we called, because no one is allowed inside, we were told if they couldn’t find us, our food would be discarded. The experience was truly the worst I have experienced ANYWHERE. If this is what McDonald’s has become then this country would be better without it.
Purchased food through drive thru this morning April 10,2922 at 9:34 am on our way to church at the McDonald’s at 1706 Elkhart Rd , Goshen, IN Along with 3 sausage mcgriddles, 1 egg, bacon and cheese mc griddle meal with a coffee and an egg mc muffin meal with a coffee and 3 chocolate milks at 9:34 am. Never got the chocolate milks. Didn’t have time to go back in line and we’re not able to go after church. We don’t live in Goshen either. I’ve tried calling this location several times and the message says not able to make this call. Their phone number is not working. How do I get a refund?
DC Donald’s rt 200 near I-95: SLOW!!!! I only ordered a coke and I was told it would be a 20 minute wait. There were four cars ahead of me. They are ALWAYS SLOW. Now when you order they inform you of your wait time.
I was going through drive through and heard one of the employees kussing at another employee and was not wearing a mask very unprofessional Andy my whole freaking order was wrong total bullx unprofessional
I use to work at the McDonald’s on sunset boulevard in st George utah I didn’t get I needy w2 form I never received any
mcdonalds crime family saga continues at this location. disrespectful rude inconsiderate and thieves. didnt give me my food, charged me for it then told me to leave cuz i cussed the purple hair old hag out cuz i was pissed i was waiting an hour. this is the 3rd complaint ive had to make nothing getting done so i am writing the better business buruea since mcdonalds wont do anything, ive had it
Please bring back snack wraps. Sincerely my tummy
I just don’t understand how a store could go 5 days with a broken frappe machine!
I know it’s a voice I make. But I’m so disappointed! Went to Leeds Al store morning and afternoon! Machine broken! I’m seriously thinking about not going anymore. I’m so sorry, very disappointed 😞
I just stopped at military highway store in va i asked girl in drive thru to fill my drink up she was very nasty and caused a scene that is unexceptable.she does not need to be working for you or represent mcdonalds
There was a lady irate in MickyD a minute ago they couldn’t calm her so we had church and she left but this is why people get shot up in restaurants and it’s all your fault….she got two half filled cups of sausage gravy
How come McDonalds make Tarter Sauce with onions and mayo? It’s gross Tarter Sauce is Mayo and relish NO Onions!!!!!!!!!!!!!!!!!!!!!! If I wanted onions on my fish I’d ask for it.
04/03/2022 at 1:15PM I went to McDonald’s 600 Derene Ave savannah GA 31405 I waited 20 minutes for my food I wasn’t satisfied those 20 minutes was my lunch break I ordered a double cheese burger with mayonnaise it was not correct it was a plain double burger I also ordered a ice coffee with extra syrup it was watery I wasn’t able to finish my burger upon receiving my food including my coffee it was about 5 minutes
What’s the time time frame for dining in?
Before COVID-19
Customers would have group breakfast club morning meetings for at least 1-2 hours .
Will that ever come back again .
Some people as myself, enjoy the atmosphere with food and coffee ,while putting together a life plan on the tablet.
Today, I dined in McDonalds on London Blvd in Portsmouth, VA. I was asked to leave about 25 minutes into my stay.
I do realize lots of homeless people are in the area , however, everyone that chooses to dine in aren’t homeless,so I couldn’t figure out why I was asked to leave, even though I was on my way to work .
I politely left the restaurant without any verbal altercation because I did not have the managers perspective.
I’m sure she was doing her job and respecting her workforce.
I’m sitting in your drive thru for 30 minutes now and still waiting I would like to know why and my food better be hot or I’m gonna be pissed I’m at the grand river in okemos Michigan and I expect to hear back from you
I was at store 538385 and I was called a stupid b.By the store manger,when I asked for breakfast please look in to this matters,There were other people their that gave me there phone numbers that can be called.
Went 2 McDonald’s me order was wrong and I was over charged
I went went into your store located at Richey Street in Pasadena Texas and spoke with a customer service representative name Merlin S. Was very rude to me I asked if they were still serving breakfast it was approximate 10:50 AM so, therefore I did not know if they were still serving breakfast. She did not respond and after a period of waiting she replied yes in a rude condescending tone. I ordered and she didn’t not get the order correctly and began to First at me for the incorrect amount. I asked her name when I pulled up to the window and she would not give it to me I looked at her tag and saw her name. She stated she has never had this problem and I replied you were very rude to me I’m not from this area so therefore I needed your assistance with my order. Everything I said to her she begin to snap back with a rude gesture . I do not think she needs to be at that drive-through window she will run the customers away. My order total was nine dollars she charge me $18. So I ask what was the extra charge she began to auger that she never had this problem before and did not want to fix the issue. She act like she did not want to be there and that is very bad for your franchise. I am very disappointed in the service that I receive at your store. There’s needs to be some coaching for her and how to react to customers. I simply explain to her that she should not speak to customers in that tone she jerked her head pop her lips and walked away. This is an issue that needs to be reported, I normally don’t report issues but this one is very needed. If she done that to me, I’m sure she has done this before . Thank you for listening and resolving the issue.
Hello, I have a complaint. If you could please call me at 606 492 9158. That would be great.
Why are your stores still operating in Russia ? We are arranging boycotts in our areas of Ontario until we hear otherwise
Your new crispy sandwich chicken sandwichFor what I paid for and almost got us some butter and pickles on it when you make sure that the chicken sandwich up front and big that everyone notices is a chicken sandwich Deluxe that’s some bullx right there the damn dollar McChicken is a better sandwich than this chicken I’ve never had something so dry and tasteless in my life it was burnt there was no butter it’s so dry and nasty
The East side McDonald’s Restaurant in Lancaster Ohio is having problems with their receipt machine, in that, the ink printer is either out of ink or very low. I’ve brought this to their attention several times because, the buyer cant read the numbers clearly so your able to fill in the buy 1 get 1 free form for the Quarter pounders with cheese. I love these things and I’m in the store probably 3 times a week or more. Please see if you can help your employees with this problem. Thanks
I will no longer eat at McDonald’s.. you are not transparent about russia operations. Shame!
Lincoln Nebraska’s location 27th. St. Just purchased 1 large coffee, 1 large frapaceno, 2 breakfast Chicken. Was told could only have 1 honey mustard and would have to pay.27 cents for a second one. Then manager has her own meal and coffee and has 3 condenments. I called her out for the double standard and she just laughed.
I have to question why companies closing businesses in Russia would continue paying employees after closing, to me, you would want to create as much discomfort on the Russian public as possible,so they start to take action against the dictatorship/ government there. The Russian people need to take matters in there own hands for change.
Why are the biscuits hard and flat and have been for weeks. I have complained several times. The location is 2100 E. Cone Blvd Greensboro NC 27405
I just went to the McDonald’s in Mount Pleasant SC… I pulled up the manager took my order she was very rude they were not busy at all when I pulled to window she I ask her was she ok she said to me yeah I’m good rudly handing my order to me I said you sure are very rude and she said well and all yall do is complain um like really I’m not gonna lie I said to her I’ve done you nothing I haven’t complained she said whatever I said have a better day Bi— I never talk to people like that but I feel for the rest of the people trying to start their day positive and she is definitely a negative for your business especially customer service… I’ve prayed and I’m feeling my positive vibes again just worried for your other customers…
I placed a mobile order that I was unable to get because I selected the option to pick the order up inside the restaurant. When I tried to go inside the doors were locked, the lights were off, and I immediately called the 800 number to notify them of my problem. They said I would receive a call from the store manager but never did. I also sent several messages via the app and was promised that someone would contact me to straighten this out which never happened. I called 800 number again and was told I would get called back but never did. I don’t know what else to do but it’s not right to just steal people’s money like this!
The McDonalds would not take cash. Some people do not have debit or credit cards. II have been going to this McDonalds 3 times a week. I will no longer be going because they will not take cash
I have a disability and I’m at a McDonald’s that refused to allow me to use the bathroom and I had an accident and the manager laughed at me I asked for the corporate number and they gave me a local number
Hi. This concerns the store at 2345 El Cajon Blvd., San Diego, CA 92104. Last year when you had a special for 2 fish sandwiches for $6 on Fridays. I tried to order 6. At first, the cashier tried to charge me $4.99 each. I said I wanted the specal. She said I can only order 2 per transaction. I ended up having to place 3 separate orders. I didn’t go back there again. Then last Friday my mom tried to order 8 of them. Again they tried to charge her $4.99 each so she mentioned the special. They ended up charging her $2.99 each so she bought only 7. I feel something fishy going on in that store (no pun intended). I went today to a different store on University Ave. and had great service. The fish sandwiches were $2.50 as advertised for Fridays. Please consider investigating the store at 2345 El Cajon Blvd. San Diego, CA 92104. Thank you for your time.
Our food at McDonald’s at 55th Michigan was not good very nasty taste we spent about $20 dollars.
Just went to McDonald’s on Broadway Street Toledo Ohio 43609 and it’s only 10:00 and they telling me that they only take doordash but they serve 10 people in front of me and then said that was the last car after I waited outside 25 minutes I’m not liking this this is bull I’m so upset right now and I wish somebody would give me a call back 567-274-xxxx they do this every night at 10:00 their McDonald’s is 24 hours I can see if they were switching over for shift change but they’re not cuz I don’t have it till 1:00 a.m. they just closed down so they ain’t got to take orders you’re wasting they’re wasting money the whole crew tonight needs fired I will be given a bad review on your company
I go to you about once a week. Spend 30 to 40 Dallas to night got rip off man remember me and order was going to replace the 2 fish. & 2 box’s of nugit. Also give us fresh fry that we got but got cold & hard. Lany come said no way she giving that much food out. Why the hell not I paid for it about hour before sure would not drive there and back to get free one. She 100 Percent wrong what she did..I can’t get what I paid for I am not coming no more. My friend s & kids may but not me I am Termail I’ll I don’t have money to thowz away.i buy because the kids love it there so I buy night out all most every week because I love them
Hi, my name is Daniel I’m trying to contact you guys because I’m tired of waiting for my 2-W that did never arrived at my location and at this point I just want a electronic form to be sent, because I need to declare and I know you did declare me on you taxes. I used to work in 2205 McDermott Plano, TX. I need it urgently!!!!!. My phone number is 4697560792. My DOB is 11/13/2003.
May I have a copy of my 2020 w-2 form email or mailed tm me please. My email is Eumixxxxx @gmail.com, my mailing address is P.O. BOX 76 Pahokee,fl 33476 and my phone number is 863-808-xxxx. Thank You.
, I know of a couple of young men that work at McDonald’s Pell City Alabama. There are 2 manager that are that Harass these young men every time they go to work .
The GM I think that’s what she is KELLY , every time that these young men come in to work she is Very Rude to all the Time. They ask a question or want to come in because she has taken them off the schedule afflter it is made and they think they have to work . Also Tiffany, she is a manager I think she waits for the young men to come in and tells them to leave they don’t need them . This has happened more often than Not .
TIFFANY the manager also tells these young men she is an X addict and that she smoke Marijuana. 1st of all thats not what you tell your staff at work .She is also mean and doesn’t
know how to talk to staff. Both of these women down grade the staff . The GM I have come into the store and she will be sitting in the dinning area for long periods of time on her cell phone talking with her friends and family .
I know this because she is loud and you can’t help but hear she is not talking about work or McDonald’s.. I feel she is not someone I would want to run my Store due to her attitude and she doesn’t know how to address her staff or public for that matter. These young men have told me she is not a pleasant person and she hires when it is not needed . She will work these young men only 1 or 3 days a week when they come in begging for more hours but hires more people and doesn’t use the people she has .
I am being an Advocate for these young school kids and trying to address there complaints to me . So between the GM KELLY AND THE OTHER manager Tiffany. These two definitely need Reprimanded. They don’t know how to be managers .
NOT MANAGEMENT MATERIAL. MCDONALD’S PELL CITY ALABAMA
Dear Mr. Chris Kempczinski, my name is Kimberly Jenkins and I am emailing you in regards to my niece Amanda Carr. My niece works at the McDonald’s at 3362 Main St, Mexico, N.Y. 13114. On the morning of March 10th Amanda was scheduled to work. She tried to call in to work so that she could be evaluated by her physician. She was denied her request so she showed up to work. In between the rushes of costumers she would have to sit to catch her breath and have some iced water. Meanwhile, three of her coworkers mimicked her. Coughing, laughing, and making fun of my niece. Sadly, Amanda has dealt with this before since she has special needs. To make things worse, Desiree then approached my niece and stated “Get up and help!” The three people bullying her were Eric, Carly, and Desiree. On March 14th she went to her physician and was diagnosis with Bronchitis. She was given a note. However, I am more concerned with the fact that because my niece doesn’t do very well defending herself. That is why when she has been bullied in the past she has ended up in the hospital. I am hoping that my email will be received well and be taken seriously. It is so important that we have our children’s backs and make sure they feel save in there surroundings. Thank you, Kimberly Jenkins
I received poor service at Pekin Illinois McDonald’s. Got the wrong order in drive thru. When I returned the food and picked up the right order the fries and the burger were cold. I’m very disappointed.
I am very upset with McDonald’s. I have been to several McDonald’s in the last 2 days. Trying to order milkshakes and ice cream cones. Each one said their ice cream machines are broke. On couple visits i went to mthe same mcdonald different times 2 days in a row.
Why do you advertise for shakes
When you cant order them due to ice cream machines broke down.
Whaat can you do to fix this serious issues. O
McDonald’s is not taking the time to put the condiments on the burgers right. The pickles are never spaced and the onions are always to one side.i worked for McDonald’s in 1985 and we took pride in polite,fast customer service with awesome food
Hello, today I took my granddaughters to the McDonald’s in Sacramento, off Bradshaw and Old Placerville. It was one of the most horrific drive thru experience I have ever had. The wait was 30 minutes long just to get to the register and cashier. When I pulled up to the window to get my food, I had to wait anothet 10 minutes. I asked the woman at the window what was we waiting on and she said food. She said it very rudely. She also shut the window and went to talk about me to another worker. When came back to the window, I told her we had been waiting for 40 minutes and we could leave. She said her name was Charlotte and I could complain on her to Ryan and she didn’t give a Damm. Craziest customer service I’ve ever had.
Can a senior over 65 get meals on discount?
83rd ave & Indian school rd at 12 pm 12:45pm. manger Maria we where trying to use 2 kiosks to place our order both didn’t work on accepting debt card then waited in behind 10 to 14 customers once up to order Maria manager she said that not able to take debt card cash only so I said to her Maria manager to put a sign cash only Maria replied in a rude tune I don’t have to do anything about it in front of other people as they were walking out they turned back in shock being about 20 feet away. She needs more customer service asap
After ordering and paying for your food they will not give you a receipt say their printer is not working this was at McDonald’s at highway 21 by I-65.they got thier lobby closed.someone needs to fix this next I will ask for my money refunded and stop going there
Discussed items on the order 3 times for accuracy, Got home the order was wrong… short a sandwich, so 1 person missed out on their lunch.
I ordered a deluxe chicken sandwich and only got a burnt up piece of chicken two pieces of bread. So I went back and explain to them that I only got a burnt up a piece of chicken on to the bread and I wanted mayonnaise and pickle and so they said that they were going to charge me but didn’t and proceeded to give me another different chicken sandwich the way I asked. I feel like they were being facetious and I still in return got a burnt up piece of chicken on two pieces of bread with some watery mayonnaise. Now how would you feel if you spent $4 on a sandwich and you still got the same thing except for some watery mayonnaise put on it! I thought they would be more professional than that but I guess not my order number is 90 this happened at 10:40 a.m. this morning it is March 13th 2022 on Martin Luther King Jr boulevard store number 39182 it was a younger light skin African American man who I dealt with. I hope that they don’t treat all their customers like this or is it because I’m white
I went to the McDonald’s on east state st. I had to wait 10 minutes for someone to come to counter an it was a gay woman i guess think she a man that was a manager to come an just look at me crazy she ain’t say welcome to McDonald’s or how can i help u. I said give me 2 large drinks an she put my cups down like she had a problem then went too get my drinks ain’t have a lid she took her time an act like i was bothering her. Then leaving there was like 5 or 6 employees outside hanging n front of door smoking
Well today March 17th 2022 I went to location in Flint Michigan Miller rd location. I bought dbl qp not only did they forget to give me my sandwich an have to go back an get it they undercooked it! I have a video qn picture of the sandwich I pretty much ate all of not realizing it was rare.
Metal rod in fries. Metal rod 5″ by 1/8″. Called to let store know an employee argued about cleaning equipment, did not understand a broken piece of equipment was in fry box. Topeka KS store off 21st and Belle.
We went to ur store at 6680 Lake Mead Blvd Las Vegas 3-15 by uber so I couldn’t wait in a drive thru line of 24ppl. They told us that the lobby was closed but when we entered thru the one door that was opened there were so manyl they were tripping over each other and 2 ppl just standing there and not working. Some of the ppl weren’t very nice.. This was a horrible experience and I don’t think I should come back, ever.
I just want wonder I go to McDonalds 302 Philadelphia street every day seven days a week no joke in the morning every morning especially and at night sometimes when I work night shift and in the early mornings there say their system is always down and at night they always say that their system is down as early as there’s sometimes it’s 11 at night and they say their systems down I was just there and it’s 1:13 a.m. on March 16th now and they say their system is down or they always say they just have drinks available and no food just wondering
So I came to the Callaway FL McDonalds and had a plastic bag in the bottom of my cup they said it’s from the cup Despenser does it and there is no way for them to see it I had problems drinking my drink threw the straw and wasn’t till the ice melted I noticed a bag the district manager was rude and said there was nothing they could do about it and then when I asked her name then she said well I can give you a free drink there was dirt and crud in the bottom of my cup and a plastic bag this is unexceptionable my kid could of choked if they had my cup and if this has been a problem then it needs to b fixed and the manger was trying to tell me I had to of put it in because they didn’t have bags like that when a worker had already told me where it came from so the mg was just bn rude
You are paying Russian employees and farmers during this war.
Will you extend that goodwill and support to Ukrainian employees and farmers.
SHAME ON YOU
I got injured on property of a McDonald’s in PA back on Dec. 6th 2021. I am very upset with how I have been treated. I have been off work since then and I really thought that a company of you integrity would have been more considerate and helpful. I have waited for you fuys to do the right thing, but obviously that isn’t going to happen. I guess I will have no choice but to contact an attorney.
Everytime we visit the oak ridge NC location there is an issue. With the cost of food today to pull something like this is uncalled for. I ordered a double cheeseburger and get home and have a single regular cheeseburger wrapped in a dbl cheeseburger wrapped. I have photos of needed. It’s just laziness and ridiculousness.
What disrespect you have for the world paying Russians during this. We should boycott Macdonald here in US
I pulled into a mcdonalds on East main Srreetin Spartanburg sc. I saw a worker in parking lot one side drive thru was close other apperared to be opened. I pulled up. Waited a few seconds no one said anythung si with this civudcstuff going on ibthen said hello are yall open? Themanager Brittany with a loudcaggressive tone said said we doing something give us a few swcind you pulled ip and saud helli and asked uf we wer ope. Yes i did i dud not need her to repeat what i said. She was very rude. I proceeded to tell her i asjed becausecwith this covid going on sonetines u just dont kbow. I also told ger if she kbew she had sonethung going on when i pulled up she should have said give us a few minutes we wull be right with u. I use to be a breakfast supervisor. That would have veen the propre thibg to do. It was nothing wrong with me asking her was they open. By time she repeated back to me what i had said like u did not know what i said she could have said give us a few munutes . I then told her to olease not take her perdonal problensout on me. The guy had took my order w sausage burritos and a chicjen biscuit chanbiscuit to bun amd add a tomat I and guve me lots of cream and spleabda. Them the manager Bruttnet said we refused your order we have the right to do that. So i asked for her name frim her and corporate nunber she saud they didnot have a corporate number nor did she guve me her name the young man in drive thru gave me her name i also had ordersd 2senior coffees. It was nothing wring with me asking them was they ope si i left with no breakfast and a nasty attitude who persons face i have not seen yet just heard her over intercom.
I don’t appreciate seeing the employees at McDonalds openly refusing quality food to people showing up an hour before closing. I work nights so only time I make it in. Also, I am just appalled at the fact that I’ve been eating food that is contaminated. I’ve seen snapchat videos of employees at my local location putting their hair in the cheese this last week. I had a problem with employees spitting in my food because they hated my friend with me, as an ex-coworker. I have been going their for years, thought the behavior stopped. I guess not. 23100 Saint Francis Blvd. St. Francis, Minnesota, 55070.
When I go to location in Orlando at Walmart Supercenter on John Young Pky after I order they act like I don’t matter and they don’t tell people who have made an order to move so I can pay at the register and they lose money that way. I just left that location because of no service and I was to 9.05 in cash
They gave my husband th wrong sandwich and would not change it because we didn’t have the recept. Please help
I got a biscuit, egg and cheese and bacon my son brought it and my biscuit was awful the bottom of biscuit was just a half and the bacon was one little piece. I’m very disappointed with the Dunbar West Virginia McDonald’s.I took a picture of it
I am a McDonald’s long term shareholder and a small business owner. I agree with the correct decision to close all the locations in Russia. I do not think that Mc Donalds should continue the wages of the Russia employees for a extended period of time. This will be a large drain that will be taken from operating stores. The wages should be stopped. Jim Turnbull
I’m sry to complain however I go to the 24 hwy and 291 hwy almost everyday for a hot fudge sundae and they used to fix them perfectly with no complaints, I guess somebody new in management is very rude wouldn’t even give me her name, I ordered a hot fudge sundae with extra hot fudge and she put like maybe 2 pumps of hot fudge on there which is not enough to go around throughout the sundae and she’s been doing that alot and when I ask for more fudge they say it’s an extra 40 cents and I said I’ve already paid for extra fudge and she said that it was in there and if I wanted more then I’d have to pay. This is so ridiculous that I can’t get a decent hot fudge sundae now a days. Skimpy on the ice cream and hot fudge. I’m thinking that if it’s really on 2 pumps of hot fudge that’s including the extra I paid 30 cents for in the beginning that maybe you could change the amount of pumps to atleast be enough for my whole sundae and not just 2 bites. I’d like to get a decent hot fudge sundae again please. Thank you
Placed an order at the McDonalds on Hwy. 45 N. Columbus,Ms. As I was sitting at the window to get my food I heard 2 people arguing . I guess one was a manager or asst. manager . She was walking through the bldg. with an employee following her using profanity loudly . He turned and looked at the window so he knew a customer was sitting there. They just kept bickering back and forth. I was shocked that she didn’t take him somewhere private to continue their discussion or escort him out of the building. I don’t know what has happened to customer service ,but bad management seems to be one of the problems. However, the girl who took my order was very friendly and professional.
Thank you for suspending business in Russia. It is the right thing to do. I will continue to eat at McDonald’s here at home as long as you suspend business in Russia
I was at counter waiting to give my order. Two staff were looking at their phones and were not paying attention to me for a time. I left.
Stop serving Russia or you will go bankrupt….U.S. boycotting McDonald’s for Ukrainians.
My husband has passed away and I’ve been trying to get his W-2.. 3 weeks ago I was told it was going to be mailed to my new address and I still have not received it.
You are without shame .you well know what is going on in Ukraine. I intend to boycott McDonald’s I swear I Never eat at McDonald’s again. Shame on you
i need corpoate number for interlachen
STOP DOING BUSINESS IN RUSSIA—-
On 3/07/2022 at 9:45 pm I tried to order through the drive through of the McDonald’s located at 6710 W Peoria Ave, Peoria, AZ 85345. I was asked if I had a rewards card and then was left sitting at the drive through for 5 minutes. A worker that was leaving yelled at me saying it was closed. I drove to the drive through window and the workers told me they were closed and refused to take my order. It was at about 10 minutes until 10 pm. On worker even made a rude hand gesture at me.
Please get out of Russia as Putin murders innocent people
If you don’t know what the right thing to do is, ask Ukraines president. The are killing children in the street. How can you support this?
It is inconceivable that McDonalds is still operating in Russia at this time. Absolutely shameful! I will boycott McDonalds until such time as they stop operating in Russia. Shameful!!!
Boycott Russia Now
I am looking forward to and hoping that you will shut down your businesses and Russia.. If you do I’ll blog if you don’t I’ll blog
Shame on you Get out of Russia
Why are you still doing business in Russia? I’m going to start a national boycott of your company. Watch!!!😠
Today I did not stop at McDonald’s for my daily egg McMuffin and will no longer do business at McDonald’s until they end their businesses in Russia. Profits at the expense of lives is outrageous.
I urge you to close down operations in Russia in protest of its unprovoked aggression in Ukraine. Until you do, I will cease to eat at McDonald’s anywhere in the world and will encourage all family and friends to boycott you as well.
SHANE ON YOU I SEEN ON NEWS TODAY THAT YOU ARE SUPPLYING RUSSIA!!!! RUSSIA IS KILLING MILLIONS OF WOMEN AND CHILDREN!!! WHO RUNS YOUR COMPANY RUSSIA.
I believe you need to cease all operations in Russia immediately
Don’t be frigging scum bags. Boycott Russia now. Stop your business in Russia. We will remember who stood with the people of Ukraine versus the scum bags who only cared about making a buck.
Why is this corporation not shutting down all restaurants in Russia at this time. As a stock holder I was dismayed and frankly outraged at the actions of the corporate leadership. Gven what the Ukrainian people are being subjected to by that butcher Putin how can you continue to support his regime. I sold my McONALDS stock today. And of yes, no more patronage of McDonalds…
I don’t have Complaint , are you ever going bring back the daily double that was your best hamburger
Why are you one remaining in Russia during the invasion of the Ukraine? Many US companies have withdrawn their business to send Putin a message, yet you remain doing business there.
I will buy no more McDonald’s products until you stop providing products and services in Russia. I will encourage everyone I know to do the same. It will be a sacrifice, because I eat at McDonald’s a lot. I expect you to sacrifice as well.
Please stop doing business in Russia
Please, please close down all McDonalds locations in Russia!! Stand with other large corporations in their boycott
Why do you still have restaurants open in Russia? Is profit really more important than morals? IKEA has already taken a stand without pressure. Why is your business so different? Do thousands of innocent peoples deaths mean nothing??? Please 🙏 do the right thing
Please take a stand and close your stores in Russia and remove all business from Russia.
Concerned for the future of the free world.
Sincerely,
Please stop business with Russia until they pull out of the Ukraine. I am stopping my business with you until that time.
Hi Due to the horrific actions of Vladimir Putin and the continual bombardment of the poor people of Ukraine and the actions of a number of Companies such as IKEA, H and M I was wondering how long its going to be before McDonald’s start to take action against Putin, by closing your Russian outlets, please send me a reply as I am sending these e mails to a number of companies who have outlets in Russia.
I was at the drive though at 2215 E. MAIN street in farmington NM. I had ordered food and then I asked if I could buy a children’s toy and I was told that I couldn’t until 1030 I didn’t want a happy meal just the toy. So why couldn’t I buy a toy before 1030 AM. The date today is March 4th 2022
I have a complaint about the McDonald’s in Lakeland and Valdosta Georgia whenever you go there to get a milkshake the ice cream maker is always broken it’s been like that for over a year maybe longer advertise shamrock shake and you can’t even get one because the machine is always broken so how can we get ice cream as a machine is broken all the time
Lalo was the employee that was rude to me at 6:18am this morning
I made a complaint about the McDonald’s at the Dallas airport by gate D34 the complaint I made happened at 6:18 am this morning
I went to the McDonald’s at the Dallas airport. I was in line to make a order. I assume the guy that told me that I had to do my order on the screen to make the order. I told him and the girl up by the counter I don’t due self check I wanted to make my order with a person. They told me I had to wait about ten minutes I was going to wait. Then guy told me I had to use the screen to make my order they can’t do my order told him I didn’t have my glasses. Then the guy got rude told me to go they wasn’t waiting on me. Then turn his back to me three his hands up in the air td me go I wasn’t rude just said I don’t do self check they refused to wait on me was a skinny white guy. Truth I never go a mcdonald’s again especially at the Dallas airport by gate 34.
Is McDonald’s still operating its restaurants in Russia and Belarus?
Please send Russia a message by closing your operations there until they leave Ukraine in peace.
Where can I order a McDonalds birthday cake near Lakewood, Ohio. How can I order one? Do you have any contacts ?
I dropped down to buying only breakfast after a bad experience in Florida. So, I had not stopped for a couple years now and decided I wanted breakfast. Paid over 7.00 for 3 items.
The hash brown was actually cool when I bit into it. The bacon egg and cheese biscuit was dried out and the small soda had nearly no ice at all.
That will be my last trip to McDonalds.
I stopped at the one off I35 and Military Drive in S.A, TX.
No need to respond. I just thought you should know. It was 2nd on my list of top 3 worst drive though experiences ever.
Parking car in disabled drive thru in stead of puting sign up.This mis lead me and others!!!!Ive been mistreated by staff.
how come your McDonalds franchise is not reopening dinning rooms in Santa Maria California zipcode 93455? Maybe you should look in to this
I was at McDonald’s yesterday and I was disrespected by a young girl who was working the window. She was so hateful, she didn’t want to give me my drinks she kept asking what I was still doing there. I have always had good service there. She was black headed long hair. Skinny she was working the second window. l
I was at the McDonalds in Spruce Pine NC yesterday and one young girl talked real hateful to me and did not want to give me my drinks. She cussed me. She was working the second window around 4:00 yesterday evening. She was so hateful. Skinny black headed. I have never had no problem with anybody who works there. Everyone has always been so nice and polite. Thanks Becky Bailey.
Need to talk to someone about the Portland tn McDonald’s
California city CA.mc Donald’s has not had there shake machine work in a year what the fuk
i visited the mcdonalds in louisa va on 2/25/22 at approximately 2:20pm and i placed a mobile order, 30 mins later we still hadn’t received the order, went in and were told they were behind it would be a few mins. we waited another 15 mins while observing all the other cars around us, who came AFTER us, getting their orders. we went in again and were told they didnt have our order because someone had given out wrong orders so they needed my receipt, i had to show my receipt and they then proceeded to make my order, which btw was only 3 sandwiches and 3 cookies. They didnt have my order made or even my order summary but the amount of the order had been taken out of my bank account right away. So almost an hour later and we finally receive our order after so many other people, and to top it off, the cheeseburger was cold and bun was hard, and the cookies were hard and looked burnt, i wouldve thought after waiting almost an hour for my fast food it would have at least been fresh, and we didnt get a discount or apology, and if my kids weren’t so hungry by then i would’ve cancelled the order and gotten my money back because i would not have paid to wait for an hour for my food and then receive it cold, i couldve went to a restaurant for that amount of time and gotten my food sooner and served hot. im just very upset because this isnt the first time i’ve had problems with this particular mcdonald’s and the customer service is just appalling.
Why are latte machines across the US always “out of order”; by my nonscientific research 50% of locations respond with those words. Example: Warrensburg NY 5+
weeks.
By my standards and wife’s McD has THE BEST LATTES IN THE WORLD!!
Once a week we go to McDonald’s, 1106 Hurffvillle Road, Deptford, NJ 08096. This week it was raining and the floor was wet and slippery. I am a senior and needed help getting to a table because it was so slippery and afraid that I would fall. I asked to speak to the Manager and I told her that a mat should have been placed at the entrance. She said the floor was sweating and instead of doing anything to dry it, she had an employee wet mop the floor and put wet floor signs out. Do your managers come with an “IDIOT” sign, as there was no common sense applied and if I had fallen, I would have filed a lawsuit for negligence.
I have been to every McDonald’s in the Zanesville ohio area to get my son a shamrock shake. I was told at the west pike, and east pike locations that the shake machines were broke down. I was just at the Maysville pike location went inside and specifically asked the cashier if the shake machine was working and had shake mix. I was assured it was and did. The cashier even asked the manager who stated that yes it was working and it had mix. I order and pay. I was then told that the machine was out of mix that they had just got the delivery truck today and they had received no shake mix. This is unacceptable and ridiculous. I am not happy at all especially after I ask and am assured that there would be no issue with this. If the machines are broke down, or they have no mix then the items need to he taken off the menu. I’m not happy at all. They need to get their act together.
I was at one of McDonald’s today and order my food and got a number 2. And took 2 bites off of it and I look at it at my surprise mole was on my bread.
Why does McDonald’s only pay $7.50 an hour in Killeen Texas when they can pay $13 an hour in Pittsburgh Pennsylvania?
Where is W2 at.uave you send them out yet.my address is1040 Carmichael Dr Madison ga
Need to make a formal complaint for a hostile manager who verbally abused me while higher manager allowed and excused his behavior by putting it on me. I did walk off the job because of this. This was the 2nd time I’ve had issues with this male manager. This happened at the Cleveland Tennessee 37312 address is 1350 25th St Nw greatly appreciate a response from someone who handles this type of situation. You may email me or call me at 231-878-xxxx. Thank you for your time.
I just need to my W’2’s shipped to my new address
I am a former employee at mcdonalds and havent received my 2021 W2 and would like to know when I will receive a duplicate in the mail? Former employee #011640874
I have visited the McDonald’s store in Eupora, MS several times during the covid Era. I have had multiple counts of my order missing items. I use the drive thru so as to keep the 6 foot rule. Today I went by to get supper for home. I got everything but my fries and was told to pull up and they would bring it out to me. After waiting a long time, a worker came out and asked why I was waiting. I told her why I was waiting and she brought it to me. In my opinion, the Eupora, MS store needs a new manager. It appears to me that the workers have no motivation and don’t pay attention to their job. It’s almost like they need a new manager that can straighten them up or get new workers. I do not have this problem at other stores. Please help us customers with this problem. The store would do better business with better service. Thank you for your time.
Hello i was wondering if there is anyway you could help me track down my W2
I want to file a complaint about store number 23538, in North Portland OR. I have repeatedly ordered the plain McChicken sandwich, NOT SPICY, and I keep getting spicy ones. I’ve gone to other stores and they’ve been just fine. Only this one has this problem! I can’t have spices (heat) because of medical issues, and this store is close to my home. Is there ANY way this can be corrected?
I have gone to McDonald’s in the Auburn New York store start and getting tired of cold front rise and called big Max I’m very frustrated
I recently visited the McDonalds at 2250 Hwy 95 in Bullhead City, AZ. I purchased a breakfast burrito only to find that these monkeys charge $2.99 plus tax for EACH burrito. I’ve probably eaten 500 McDonalds breakfast burritos over the years. In Every place I’ve visited in the past year, the price is around$1.59. I’ll never visit this McDonalds again and probably not any other for that matter. I believe Corporate needs to take some action to correct theses ridiculour price.
This am my husband went to McDonald’s at 3575Maybank Highway John’s Island SC.
ordered 2 Big Breakfast.
Received. 2 orders of egg and 2 biscuit on each plate. He went back up there.
After he explained to them it was missing the sausage and hash browns they then added to the same plates the missing items.
I called and asked for the manager she said she was a manager I ask her name she said Reilly. I ask her last name and she hung up on me. I tried to call several times after No answer.
I need someone to explain to me why staff is not trained in food safety.
The eggs on those plates would have been at room temperature for at least one hour. They would be rubber at best.
I will be requesting DHEC do an inspection of that property and never will return to this location again.
It would be great to actually get a meal that we ordered. Ordered the burger bundle with no onions or pickles, guess what, there were onions, pickles, and only one carton of fries even though it said it came with two.
McDonald on oak street in Conway Arkansas 72032 every time I order a plain no dressing no cheese they give it with cheese they r rude stupid and mean the manager the short black lady is rude I hate the place I don’t want free food r coupons wanting to know what is the matter with them
Mount Vernon Kentucky McDonald’s has had an edible food the last three mornings we have try their biscuits are so hard you can’t even bite into them and the breakfast burritos have been so overheated they are hard to all three times wasted my money because the food was not edible
5875 20th st. Vero beach fl.02/18/22.
1pm. 5 coustmers standing in line at order counter, for 15 minutes. No one taking orders! No one telling coustmers to order on line or use menu BORED. NO SIGNE ON PLEXIGLAS TO INSTRUCT COUSTMERS ON HOW TO ORDER. NO COMMUNICATION FROM EMPLOYEES WHAT SO EVER. After we were waiting there for 15 to 20 minutes a person behind me said is any one working at the register. That’s when we were told to use menu bored or order on line. I said u need to put a signe up.thw employees were rude in the way they talked back. 3 of the coustmers behind me walked out. Is this the way your manager runs that McDonald’s. If they are not going to take orders at counter u need some notification on register window.the way they talked back to coustmers is unbecoming McDonald’s staff.
You are a Lake Jackson texas McDonald’s or somebody really needs to come in and investigate it I don’t know how many times I will have to call you guys or how many times I will have to send letters or complaints you have managers and employees cousin each other and yelling at each other why people aren’t getting their food and I mean using verbal bad language you also have how many times I’ve come through here not getting the correct order then when I tell him you know that’s wrong they get angry if somebody really needs to come in and fix this I am no longer going to use McDonald’s here in Lake Jackson ever again until something gets fixed
Why is the. Mcchicken on the dollar menu if it aint a dollar i ordered 3 mcchickens and it was 5 bucks smh
locating Re
locating Mcdonald manager in columbia, south manager
I had ordered my order through drive-thru when we realized that our order was incorrect we have returned I had went inside with nobody acknowledged in me and I asked and I asked for someone attention complete rudeness and disrespect I had a disagreement with the lady in the Drive-Thru she kept on talking back to me and almost threatened me when I got my order after waiting for my food where management gave it back to me they still got it wrong
My w2s haven’t came yet
I had ordered from the McDonalds in Bakersfield California on Panama Lane on 02/11/22 at 7:42am Store number 34702. I had ordered 2 Sausage Egg McMuffins. Upon returning to my job I had my breakfast and to my disgust and shock , I bit into it and I tasted and almost choked on an egg shell in my breakfast muffin! I have repeatedly tried to contact this McDonalds to speak with a manager and the phone just rings and rings. I have been trying to contact someone at that restaurant since this incident happened to no avail. I am disappointed and very unhappy about this.
Came into the McDonald’s at 329 2nd street in Williamsburg, VA. While using the kiosk to order the back of the house was playing vulgar music talking about “pussy” and “n word this and N word that” that was playing louder and drowning out the music that was playing in the lobby area. Then I had pulled a number and the sign that states take this you table after selecting to eat in store. Shortly there after my number gets called for me to come get my order in a bag on the counter. Follow this up with having to back up to the counter to get my drink which was not given to me. Upon going back up to the counter to ask for my drink and begin again subjected to vulgar music I asked who the manager was. Was told it was the lady I asked and I proceeded to ask them how was the music they were playing appropriate for their customers. They turned if off and the guy that was the manager turned and walked away muttering and coming about what I said. I stepped up and said excuse me. And he spouted something completely different once confronted about how it was such an nice day to be salty. That said I “gave” them my drink back and grabbed my food and walked out. I will never return to this mcdonalds and will be encouraging others not to use this McDonald’s. Totally unprofessional. I’m a 24 year Navy Veteran (Chief Petty Office) and understand professionalism and this place is 100% unprofessional.
I have worked for almost a year in Glasgow KY mcdonalds and I have just been fired. A manager has been openly harassing me for months and I have Reported it multiple times to store maNager and assist store manager and nothing has been done. And tonight she begin yelling at me about having to you see the bathroom. I over reacted and yelled back. But after a long period of continuousHarrassment I just had enough.. I Work hard and do my job and other managers on my shift van couch for me. But she doesn’t like me for some reas look n and admitted to push look n my buttons for a reaction. Please contact me
Here in Fort Lauderdale, Florida. you are advertising a Hack sandwich which one is the surf and turf, and I was served and told by the manager that the sandwich comes in two separate boxes and that the customer puts it together themselves. If this is the case them why not keep the sandwiches separate the way they are already? This defeats the purpose of the special sandwich, and extra charges. There address is Store #904, 265 West Oakland Park Blvd. Oakland Park, FL 33311, and the phone # is 954-346-xxxx
This is a compliant!!! I just waited in line 15 min. at the Wilkinsburg store on Penn Ave. All I wanted was a 2 for 4 sausage egg and cheese! I finally got to the speaker to place my order then she tells me that breakfast is over they are switching over to lunch! I wasted 15 min plus burned my gas, only to hear I can’t get what I came totally out of my way for and it wasn’t even 10:30 am!!! I will not go there any more because I am not going to put my self through that again!!!(not the first time,but the last!!! Something needs to be done!!!
I am a frequent loyal customer. Approximately three months ago I went to the drive thru at the Ogden 12th st. location, ordered for the family, and the order was totally messed up. I called and spoke with a manager, she asked for verification of my order(reciept;irder;credit card), stated she would mail out vouchers for my order replacement. It has been over three months. The order was fairly large, however half my family k y couldn’t eat due to allergies. The order was as follows, 3 McDoubles no pickles,one Mac sauce only , 3 Spicy McChickens, Filet of Fish meal no cheese, Large Fry, 6 Apple pies, 3 Med. Carmel Frappes, 2 Hit fudge sundaes, Large coke.
The manager took my name and pertant information and informed me that they would mail me replacement vouchers/coupons. I still have not received anything at all.
I need to take to some one about my wish
As I was going to work at 9:00 pm, I stopped by the McDonalds on 48th st. in Quincy, Il. I ordered my meal, a crispy chicken sandwich and a drink. I proceeded to pay a $10.00 bill. Then I sat until a girl inside gave me my and ask me to pull up to the next window. This I complied with for about 15 more minutes. I could see employees walking around inside and talking but that was the extent of it. At 9:50 I had to leave without my food! Not happy with the service and the 20 minute wait for a fast food item. I wish to be reimbursed for my $10.00 and will never patronize that location again! i have downloaded my reply to your corporation.
I went to Mc Donalds for lunch today, myself and a co worker, IT WAS THE WORST AND I MEAN THE WORST. I seriously doubt i will ever go back . I asked for a chicken sandwich NO MAYO as it will make me sick I received a sandwich that had alot of mayo on it and looked like it had been sitting there for hours. the french fries were ICE COLD and looked like they had been there for hours also. I could not even eat those. needless to say I did not have lunch today. I tried to call several times but they would NOT answer the phone. I am DONE with Mc Donalds….. You have lost @ customers today.
If you dont have enough help to take orders close the doors
I am in ex employee for McDonald’s and they are refusing to give me a W-2 or information how to obtain I was told it’s not my right to have that information I was with McDonald’s for 23 years
Benton Harbor’s McDonald’s needs to be shut down!! Maybe a couple employees need to be fired but if you ask me then it’s more then that! Horrible and need to answer for their actions! Somebody finding a half smoked blunt in bottom of their bag is garbage and I’d this isn’t the easiest reason to get get rid of this chain then I don’t know what is! Also every restaurant in this area needs work! Big food chains like Applebee’s is garbage as well! Somebody seriously needs to be held responsible!
This will be sent to Corporate and many other media sites. 2/3/2022 at 9:33pm got in line at McDonalds drive thru on 72nd and Pacific Ave in Tacoma, WA. Once in line and someone gets behind you, there is no way out. 1 hour later, yes 1 HOUR later we are handed our food from a NON Employee at the drive up window. The FOOD was ICE COLD. Also have pictures of ALL the UBEREATS/DOORDASH, ect Meals that had been sitting there before we got to the window where we waited another 10 minutes to receive HOT food. 5 miles of gas was wasted. It was too cold outside to shut the car off. This was the most unacceptable experience with a fast food place that I have EVER had. The health department will be informed of non employees being brought in by other employees to help out. This is so disturbing in every way.
This evenings visit to your establishment located at 3400 Highland Ave, Chula Vista, CA 91950 was definitely a “big disappointment”. The
You just have to know about our visit to the belmont store a gal was singing im in love with a stripper.then saying omg repeatably…upon asking for receipt they didnt have those..needed to let them know i needed to put in order. they want us to use kiosk we tried but that did not work cause we had coupons.use to be great with a crew that qas therew a bit ago but oh my goodness which is not what she was using.i know kids thing there behaviour is whatever but can you all need to get meeting and discuss certain behaviour and its not accceptable.I was also a young girl at one time but we knew how to be.
The McDonald’s in Bessemer on 9th ave needs to be supervised better than what they are doing now. They’re on their cell phones at at the drive thru window ignoring the customers and getting everyone orders WRONG. And when you try to call them no one answers and if you go back because your order is Wrong they want to give you Attitude. No one takes responsibility for their actions. They consider the customers when they’re holding conversation about their personal lives on the job, meaning their loud and rude with all the cussing and fussing that goes on in there. They SERIOUSLY NEED BETTER WORKERS
The McDonald’s at 3747 NW 7 Street Miami Florida 33125 is horrible on health hazards procedure..i was an employee there and base on my experience chicken/eggs/meat are cook differently and utensils are supposed to be used according to product well here they don’t follow the rules the employees cook meat and chicken or eggs and they use the same spatula…they grabbed the lettuce tomatos etc with the bacteria of the meat on their gloves there is no training to new employees or rules follows and the management don’t care or pay attention to anything the are no customer oriented they will tell customer if you don’t like it go to another McDonald’s or another place this is a true statement something that i as an employee could not believe cause service is part of customer relations McDonald’s have business thank to the people that buys their food and employees must be thankful to have a job. it is horrible to see how management don’t care they don’t speak English and force the customer to speak Spanish…and are rudely treated also the mold is behind the soda machine incredibly dangerous. If i say all of this is because i grew up eating McDonald’s food and as an employee refused bro eat there because i would get stomach sick of all the bacteria contamination….I hope this restaurant get fixed I have worked for other McDonald’s on the area and this one is the worse of all cause is under the corporation ..the franchise restaurants are better on this problem they have an owner that do care about the restaurant reputation.
My statement is true and no one have force me to do this but i do care about McDonald’s reputation..I was in Egypt on vacation and visited several restaurants around the country and to my surprise the treat customer better than here ….
How can you raise the hot fudge sundaes to over 3$, when you don’t ever get hot fudge in bottom, and hardly fill the container at all!!!??
13301 State Line Rd, Kansas City, MO 64145
I’m tired of hearing their conversations over drive thru
I called the store on 1012 34th St north st Pete fla
I ask about my tax papers
The lady name pay said that I should of got them already
If not get in touch with this office
It is 6:00 a.m. in Aiken South Carolina I pulled to the window to order a coffee the lady said that they were not open yet due to staff Staffing I went to the window that she’s standing right there she wouldn’t even walk to the window so I could ask her if I could just order a coffee I don’t understand that I would like some compensation for that because that was bullx
Can you email me copy of my W2 from McDonald’s on BROADWAY st in ALTUS Oklahoma. My name is Gregory brown
I visited the Monument Rd location in Jacksonville, Fl today. WORST SERVICE EVER. I went through the drive through and waited. Got my order in and paid at window. Went to next window and bag handed to me and it felt light. I was missing two fries from the new $3 bundles. I asked for them and the young girl at the window said not her area, that she did not ring up and had a whole lot of attitude to a customer. I simply asked for them and she seemed out of place and confused on what was going on. She huffed away and another guy came to window and was equally put out it seemed. I said this was annoying after having waited and getting the poor service. He said he would go ahead and give me fries….THAT I PAID FOR… and then she came back with the bag and said…you said I was annoying? I was beyond over her crappy service and I said yes. You treated a customer horribly for a simple mistake on your part. Although what I originally said to the man was this is annoying. NOT HER. But I quickly realized that was right. This girl should not be in a window handing out anything that represents your company. NO THANK YOU, NO MY PLEASURE, NO COME BACK SOON….TO BE HONEST, IT FELT VERY RACIAL THE WAY SHE TREATED ME. EXTREMELY DISRESPECTFUL. THIS STORE HAS GONE DOWNHILL IN CUSTOMER SERVICE. GIVEN THE VOLUME, YOU THINK THEY WOULD BE HAPPY TO HAVE A JOB. I WORK ALL DAY WITH CUSTOMERS AND THIS WAS JUST A HORRIBLE EXPERIENCE. AND IF HE WAS A SHIFT MANAGER OR COOK OR WHATEVER, HE SHOULD NEVER TELL SOMETHING I SAID IN MY PRESENCE TO BE CALLED OUT ON. I COULD NOT GO IN AND PICK UP MY OWN FRIES. IT MIGHT HAVE BEEN SIMPLER, BUT YOU GET MY DRIFT.
My sister and I just visited your store in Pleasant Hill Iowa and we ordered two quarter pounder with cheese meal and two of your I think it was strawberry cream pie it cost us over $20 that is our first complained because I got online and I knew it was too much it’s only it should only be you buy something or six something for a meal and then I tried to call the store and it’s bogus recording saying enter your access code and as I was doing that I was eating the last two bites of my quarter pounder with cheese it was $10 and there was a 3-inch hair that I got in my mouth McDonald’s is someplace I visit frequently but that just spoiled me I know it’s going to be awhile before I think I can even ever go back I would like somebody from your office to call me I want to know if they overcharged us and who’s pocketing the money if they are my number 641-218-1481 or my email is all lowercase letters a n g i e c o n r a d 45 at gmail.com I would like a swift response if you can we ask them for the receipt and then we went to the second one day we forgot to get it when we ordered our food the gal went to go get a receipt when there’s only two cars passing another one and she said that it was too late she couldn’t get the receipt but that throw it away I think somebody needs to be checking on your employees at that store I don’t even know why you can’t even call to talk to a manager please respond
Just want to say McDonald’s is an icon for a lot of people growing up with you. My son’s birthday is today and he is 31. He grew up with McDonalds. He was in the hospital for a bad issue with his throat and did not know if he could talk or swallow again. Once he passed his swallowing test he could have any food he wanted and he wanted McDonalds. You are more than a food group to many people but a history and comfort food to many. Thanks for being there. We live in a crazy society but politics aside it is just people.
I was denied service at Mc Donalds in EL Reno because I had to get out of line at the drive thru. The car in front of me could not get service.
Bad experience at a mcdonald’s in Minnesota Minneapolis on Broadway St store number 16826 I have complaint on this store and there seem to be nothing done of the rudeness if there staff the treatment you got it that store is unethical behavior and unprofessional i had to have the cops called on me by the manager of the store because she didn’t want to refund me a dollar instead she put the police on me to remove me from the drive thru because I want my refund of a dollar from the mcdonald is eas unsuccessful in getting my refund because my life was in danger due to the police telling me to leave they wants you too leave but police has there gun and tager out ready to use them because I want my refund of a dollar and the manager didn’t want to do it so she use her authority figure to call the police and make me fear for my life I didn’t know to do and there was not other manager there too help me so tge employee just mark me laugh at me and film me instead of working they got away with a lot because there figure it privately own we as customer does not matter because of the community it is in and that is unacceptable I should not be treated a certain way because of my neighborhood and the area it is in I request phone call back from the organization and get nothing so the worker do what they wants because there are not a consequences they are going to face from wasting tax payer money to call the police on a nonrelated incident that could be going on somewhere else they could be the police and not harassed me for asking a refund of a dollar i was going to lisr my life for a dollar from mcdonald because they called the police
Lewisburg Pa. Took 15 minutes n ur helper 2 tell me 2 not shout. She made me wait for a decaf coffee. When she talked. I could not understand her. N was so snotty. Last time U get my business. Cells 570 847 xxxx
my nephew worked there for the last few months one of the general managers had gotten his face because he had got some water he ended up walking out I need to file a complaint against the woman who did so
My daughter Destony Gant works at the McDonalds located in SOUTH AMBOY, NJ. A supervisor by the name of Terri calls her the name “super chin” because of her weight. She calls another employee “Madagascar” because he dark skinned and from Africa. They are both 15 years old and should not be getting bullied by an adult at work.
I am very disappointed!! McDonald’s has always been my favorite fast food restaurant from a child to an adult. My last few visits to the establishment has given me pause . The customer service has been lacking in listening and communication skills. This morning visit was by far was the worst. I ordered 2 egg, cheese on a biscuit (no bacon because I’m a vegetarian ) and a small coffee. I asked the young lady to repeat my order and the order was repeated wrong. I again repeated my order. When I got to the window, I showed her my discount from the app and she then told me how much I owed. The amount was incorrect and that had to be fixed. I waited in the drive through for 12 minutes with cars behind me blowing their horns. I got my order and when I got to my destination ( 5 mins away) I went to eat and drink and my coffee was cold and there was “BACON” on the biscuits , no egg and cheese :(. How disappointing was I, VERY! This is so very unacceptable and disappointing !! Waste of my money and time, please train your staff better and maybe grade them on their listening skills.
This is the third time I have ordered a frozen coke after waiting patiently in a long line that after I paid, when I arrived at the pick up window, I was told “We don’t have coke.” Usually I will wait until they refund the money…but this time, because I was needing to be somewhere at a certain time, I just left. This is in the brandon, FL area and not even the same McDonald’s! It seems like it would be easy enough to let the order clerk know what’s not available.
I know this is minor to you but it isn’t to me!
Karen Holland
Please refer this to your legal department.
In approximately 30 days I will be filing a class action lawsuit in the U.S. District Court, District of Nevada for violation of the Americans with disabilities act. This will apply to anyone and everyone around the United States, and especially working for Uber Eats, Grub Hub, and Door Dash. You can file a complaint at the website below
I went to the McDonald’s at 28th Street-Waverly. When I arrived at the order window, the young lady immediately stated that she did not have any change and that I needed to have exact change. Since when does a McDonald’s run out of change. What happened with the breakfast orders. They are packed with cars all of the time. So I paid for my order with exact change and she told me to get my receipt at the front. I had to ask for it but guess what, when I arrived home, they did not give me my order. This location is getting to be the pits. I am hating going there, because you eithere have to wait a long time for your order or you are given the wrong order. I am usually a patient person but today did not sit well with me, especially with the no change deal. So what was she going to do, keep your change and put it i her pocket. Something was not right about it at all. Beware customers of this location.
Sir good evening I would like to work in USA mcdoland how can I proceed all the documents from Nepal is it possible for me because I love to work in McDonald’s usa
THIS EVENING i WENT TO YOUR RESTAURANT HERE IN SO SIOUX CITY NEBRASKA THE FOOD WAS TERRIBLE ,FRIES HARD AS A ROCK EVERYTHING VERY GREESEY,AND IT WAS A REAL EFFORT TON GIVE YOUR ORDER THE PERSON TAKING THE ORDER DID NOT SPEAK VERY GOOD ENGLISH.DO US A FAVOR ,AND CLOSE THIS PLACE FOR GOOD
What does it take to become McDonald franchise
How long franchise application to be
how much is Franchise free
Ask a question can a 16 year old work from 6pm to 4 am
I went to your establishment on January 8, 2022 in the morning. as I walked in I noticed a male bent over with a mop at the door he looked at me and I saw him as well to the left of me after I entered the door. I asked George whom I later found out was the manager so he said to use the restroom before ordering. He opened the door to the ladies restroom. No sooner after that that same male that was bent over with a mop entered the restroom while I was on the toilet. I heard his equipment and saw him walk pass the stall where I was to go into the other stall. I yelled out to him because I had seen him between the door. Hello several times who are you, are you a man or women, he didn’t answer. He came to the stall where I was and stared at me between the door it locks and said I can do whatever I want to. He was just staring at me and I couldn’t get up. It wasn’t until I said this is a women’s restroom and you’re not suppose to be in here while a women in on the toilet. I told him I’m going to report him to the manager and He said very adamantly and I quote,,”I A MANAGER AND I CAN COME IN HERE AnY TIME I GET READY To. ” unquote. I advised him I was going to report him to the Corporate office. And that’s when he left. After he left I immediately got dressed and went to the front to notify George, when I explained to him what happened he did not seem interested so I asked for who was in charge and that’s when he told me the supervisor name and number was on the outside of the door. As I left there was a customer that was in there the whole time with others came out side to tell me that was not suppose to happened and their telling people that he’s gay like that’s suppose to make it ok. I thanked him for his input and called the police. They came out and took a report. I called the supervisor number on the door two times but never got a response from him. Can you please email me at , the email below thank you this was not suppose to happen
virginiahulxxxxx @gmail.com
My GM manger doesn’t respond to me. She blocked me. She doesn’t return my text messages.
My McDonald’s is in Clearwater SC. Jefferson Davis Highway.
Thanks,
William Helvey
I worked for McDonald’s in bulls gap tn at the begging of the year and never got paid
this is a second complaint for this McDonalds the manger is very nasty person her and the staff i spend over 50.00 dollars all the time and they laugh in my face very disrespectful people and nothing is getting done if i have to get an attorney i will do so NOTHING IS GETTING DONE THEY ARE VERY NASTY PEOPLE .
this is a second complaint for this McDonalds the manger is very nasty person her and the staff i spend over 50.00 dollars all the time and they laugh in my face very disrespectful people and nothing is getting done if i have to get an attorney i will do so
I’m filing endangerment chargers on one of employees named keona or lewis she came into my home on december the 30 wearing a mcdonalds shirt and started an fight in front of my 6 , 16 , 14 year old childern which had nothing to do with her she came over to my home with her mother and brother and all of them was not welcome to come over to my home i’m informing this company because she and her family continue to do harrsement calls on me and my family memebers and i will not buy any more food from mcdonalds and my family will not as well and my friends as well knowing that mcdonlds lets their employees act this way . her place of employee is the one in 669us-84 fairfield texas 75840 .
I purchased a crispy chicken biscuit this morning. I have purchased several over the last month. Every one of them are tuff STRINGY meat!!! is this really chicken? Very disappointed, I have always loved our chicken n biscuits, but, I will not be purchasing anymore.
Look Saturday I got 2 quarter pounders with cheese for my son it was pink inside this is the 3rd time this had happen I think they are trying to get people sick I am soo upset it’s mcdonald 520 north 22nd street louisville, Kentucky 40203 very very upset something needs to be done
I’m 47 years old and I’ve been eating at McDonald’s my whole life but by far I’ve eaten the chicken spicy sandwich and it’s always been good this one was the worst most rottenest chicken tasting sandwich I’ve ever tasted in my life one bite I knew it was bad and it’s like
Poor service and order was wrong 3 times in a row.
The store in Valdosta ga on st Augustine night manager continuously ignores customers has a nasty attitude and will erase your mobile orders. Every night she acts like it’s a problem that she’s at work she looks unprofessional by never being in uniform. A manager job is to communicate and provide customer service. I’ve never in the 15 years of working in customer service have seen such a disregard for customers and their food. McDonald’s use to have great service and employees that’s changed a lot.
This is not the first time we have had issues with our orders. This time though, my family was endangered. The usual issues were there, (wrong drink, wrong sandwich, special requests ignored, missing sides) However, this time ALL the burgers were severely undercooked, and we did not notice until we had already fed the children and eaten half of the burgers ourselves. This is absolutely unacceptable, dangerous, and terrifying to think this is the quality of food that is being given to people who trust you to deliver them safe food. I am watching my familys health to see if anyone becomes ill (including my son with a compromised immune system). Which is sad that I even have to think about monitoring the health of my family after trusting you to provide the so called quality food that you pride yourselves on. I hope changes are made to prevent someone from getting seriously Ill or injured due to the carelessness and lack of quality control that is supposed to protect not only your reputation but more importantly your customers, which likely no longer includes me and my family since we can no longer trust the safety of what you proudly distribute to our community. It really is a shame
Wondering how i can get my pay check i never got back in march of 2021 due to me breaking my hipthere i was out in treatment senter for over 2 months then i moved back to calif
I was at Restaurant #23459 1213 S. Greenfield Road Mesa, AZ 85206. I walked in place my order on the ks#2 Side 2 order 262. I could not pay at the kiosk. There was 3 other people sitting in the restaurant eating. A couple who had just order 2 cones on the opposite kiosk and two other gentlemen in the restaurant. They served the couple with the two cones with no problem. Then So I took my little receipt up front to pay at the register. A young lady came from the back and said I am sorry our lobby is closed due to us being short staff. I said no it is not the door is unlock and I walked right in and place my order at the kiosk. She would not take my money for my order. I then asked for a manager and as she was walking away rolling her eyes and saying “smsh” she got the manager. He did take my money. As I was complaining to the Manager about what had just happen he seemed liked he did not care and could not get the customer out fast to enough to stop all of us who were complaining out of the restaurant.
This is poor customer service all the way around.
I am sorry we are all feeling the effect of being short staff. But as I am health care worker I do not get to tell my patients I am sorry we are short staff, I am not going to help you, so you are going to have to leave.
Then I get home to find my burgers still had pink meat and my fries were cold. Not a very happy customer with my service on 01/12/2022 at 1922. I would like to be compensated some how for the above.
McDonalds Corporation is tied, at least by name, to the Ronald McDonald House group.
Now you’re kicking out sucks children and their families if they don’t give in the the autocrats pushing this experimental covid jab!!!!
HOW EVIL!!!!
Either you do something about this immediately or may God strike down in you!
August 29th 2021 my car was damaged as I was pulling into a parking spot. There was a big piece of concrete that hadn’t been removed after the renovation of the McDonald’s in Bayville New Jersey I’ve made numerous calls have a case number and to date no one has even returned my call. The pieces of concrete have since been removed from the parking lot. My case number is 19138 230 can someone please get back to me
McDonald’s in Orlando FL at orange blossom tr and Holden ave has bad customer service skills lobby waits times are atleast 10min
Without line lobby is a wreck when I ask cashier to address it she keep on taken orders without letting management know and when I let management know they ignored me and I had to finish whole meal on dirty table and floor too was a wreck this store is always having problems
Why doesn’t the Sanford, NC store #13515 give a 10% military discount to veterans? The manager claims they do not recognize veterans with a discount. It’s funny that other stores do.
I do understand that everyone is short staffed but when I went through McDonald’s and Vistancia and happy Valley in Arizona hamburger I bought was halfway wrapped the food was cold the french fries s cold ….. Catchup was smeared all over the inside wrapper of a hamburger and even though I understand remember I’m still paying for this food…very disappointed
This MacDonalds dont open there dinning room in till after breakfast so all the ppl that doesn’t have a car to go though the drive to get breakfast is screwed cuz this MacDonalds says there dinning room don’t open till 11am I just got off the phone with them.. Y’all need to take care of something…cuz I’m pissed I can’t go and get breakfast from this MacDonalds when I’m hungry.. Lucky a rock hasn’t been though the window yet cuz got ppl like me angry can’t just walk in the McDonald’s and get breakfast u got to have a car poor service
Woundering why all Mcdonalds branches in Qatar are forcing u when u order from drive throw , when u done payment to go out of the drive throw line and park ur car outside and they will bring ur order to u, and u can wait for more than 7 min till ur order came.
Most of branches located in very conjusted areas where u cannot even have a parking to wait ur order, when i spoke to employee why we need to do that if this is a drive throw order, otherwise i will go and order inside the resturant, his simply reply that they need to get target time to pass the orders !!!!!!
Since a wile i and many people are avoiding geting Mcdonalds for that .
When did McDonald’s in Acworth Georgia at Dallas Highway stopl
Making coffee after 5 o’clock this is what they told me I told him they need to close the store so they said it made my coffee on top of that all the outside lights are offIt looks like they’re closed
I am a shift leader at McDonald’s in barbourville Kentucky I would like to speak personally to someone about a complaint if unfair and biased treatment towards me I am being told I can no longer stay past 5 p.m because of something I was accused of but have not been proven guilty of
McDonalds 533 broad st need to be checked out. They are the slowest store in my town. When I’m I’m the drive thru They Take over 3-5 min to answer the beep on the headset. I know how it supposed to go because I used to woke in this store under a different owner of corse. This can’t be blamed on short staffing. People in this area avoid this store because of these problems. Please help.
I purchased two filet of fish for $6 and they were terrible. They both had about a tsp of tartar sauce. When I tried to call the restaurant, there was no phone service.
901 North Grand Avenue, Springfield, IL, location drive through is in need of customer service training. Rude and insulting so we left without waiting for our food.
Your mcd located at Santa Monica and Princeton shows a sighn that this location is open at 4am .and. have gone to this neighborhood location and the will not open at correct time which throws my schedule off ..I send employees over there and came back because location will not open doors ..laughing at my employees outside and withmocking attitude .if you are opening at a layer time please list that new time on door or have employees open doors and work at appropriate time.
This is a problem I can not read your employees minds and di not appreciate wasting my time. Thank you
I am going to be contacting the number that is on this website about the McDonald’s in Hyde Park New York where your workers are extremely rude serve me cold coffee would not take it back or fix it or remake it and every time I would ask for them if they put the right amount of things into this caramel macchiato I ordered I was told to just deal with it I’m about to just blast it’s all over social media if somethings not done about it they should be offering me like a free meal with an extra large hot caramel macchiato the way that I like for the way that I was just treated with my 13-year-old in the car with me
Does McDonald’s not have a mask mandate in place to help combat the spread of Covid?
Hello my name is Kim Reeves, i live in Mt. Airy NC. I just went to at 307 N Andy Griffith Parkway. I had orderd 2 Quarter Pounders with Cheese. When my husband went to bite it the burger was raw. This could have made him sick. I have attach a picture of tbe burger. I called the store ask to speak to the managers and when i started to tell them all i would hear was employees talking and laughing. I called back a different person answered they said they were the manager. I told her what happen it was like she didnt even care. I feel this needs to be addressed and they need to train the cooks how to cook and not send out raw meat.
Thank you
Kim
Who do I contact for the doctor panel for unemployment or Worker’s Comp. after being attacked by another employee while I was on duty but they were off duty for Reidsville Georgia
Look 8f you don’t bring back the stake sandwiches I’m done with McDonald’s. It’s not fair to the ones who don’t eat pork and the chicken mcgriddle is not what I wake up craving. This sucks that I can go to McDonald’s to get my favorite breakfast.
Good evening
I am a customer at one of your locations at westchester NY at Yorktown on 202 I been going there like 2to 4 days a week and every time I go there I get disrespected from your employees the person that was there this evening Maria she gives me a attitude every time I go there she put her hand up to my face and told don’t put your hand to me that’s very disrespectful , she runs to one of the manger there and laughs with her and talks about me in her language and your manger thing it’s really funny I ask to speak to the manger he is a very nice man but he didn’t do anything when I told him like I was crazy I spend over 50 to 60 dollars every time I go there I feel very disrespected from your staff I work for a corporate as well and I know sometimes you get some people that are nasty but I come the to get food to feed my family and it is very mean to your customers and I told manger I was going to reach out to the corporation and I was a laugh in my face I could have put my hands on her but I didn’t at all take me out of my character new year new person the lady manger laughs like it’s really funny. That’s unprofessional seriously.you need to get a class of respect to your employees.this is the same person all the time like I am a clown very disrespect.please get back to me
Thank you
Nothing better than getting your meal and it’s COLD!!
Mi queja es sobre una manager del mcdonalds,por el abuso laboral,mi hija trabajo para macdonalds,ella trabajo muy bien,puntual y aunque fue su primer trabajo empezó desde los 15,y aunque a veces no se sentía muy bien iba a trabajar,el año pasado puso sus 2 semanas,por que no le aumentaron mucho y decidió buscar otro trabajo donde pudieran valorar su trabajo,ella se salía más tarde de su hora por que sentía q era su responsabilidad ayudarlos hasta q ya se bajara la gente,entraba a veces 5:30 am teniendo 16 años,todos hablaban muy bien de ella,y cuando fue por su último cheque nadien le informo q debía de pedir q le pagaran sus horas de enfermedad q ella nunca uso,eso se me hace muy injusto,yo trabajo para el jack in the box,y ellos te pagan tus horas de enfermedad al final si no las usastes,usaste, saber si esas horas se las quedan los manager o q hacen con ellas cuando no son dadas a las personas correspondientes.?
I recently learned that the McDonald’s on Dallas Acworth Highway has multiple employees that tested positive for Covid including the manager. I was at the store when I learned of this news and no one shut down the restaurant, there was no sanitation going on, or anything to sanitize and Four have these other employees tested to make sure they are not sick. I have two children who work for this company who are already immune compromised and was working that particular knife as well. I am very concerned that my children will get Covid and if they get Covid That puts their life in danger. I have made repeated request to try to speak with management to see what would be done to sanitize and ensure that No one becomes ill from contact from other employees. I have often complain about employees not wearing their masks while they’re working I’ve been in several times and actually have seen nobody wearing masks and people walking around as if Covid does not exist something Has to be done immediately.
Email to Kevin cook
I tested positive for covid this morning. I am a crew member at the Mcdonalds on Broad street in providence Rhode Island. I went into Quarentine this morning. Do you pay your workers still who are in quaretine positive for covid?
Clear this up for us~is the top of a medium\large fry Top a place to bend and put ketchup for dipping fries ???
When will McDonald add turkey sausages to breakfast its more people not eating pork these days. Im one of them I will buy more from mcdonald.
We were told by manager that we could only order via kiosk at this location which is an odd requirement but ok. We didnt get our fry orders but the girl who delivered our food to table was very nice and gave us our frys. My problem is that my granddaughter wanted an ice cream cone b4 we left but were told they were out and it broke….within 2 minutes the same manager who said that gave 3 other customers ice cream????????? One lady even commented to me that she heard what he said b4 he put more icecream in a slurry she ordered because it had too much oreo and not enough ice cream….the next customer walked out with 2 cones…..i was livid and thought about going back in to complain but didnt want to teach my granddaughter negative lessons so, i am going this route
We left at 8:48 according to my GPS records.
Why is so hard to get a frappe at the mcdonalds in moonville s.c. on highway 25. The manager there is so rude and lazy. One employee said they just dont like to make tgem . They say they don’t have ice. The pitcher they use is broke. All kind of excuses. Please check into this .
I stopped at McDonald’s in Clare Michigan. While standing inside waiting to order one of the employees behind the counter. Reached out without even a glove on her hand and spread the mayo sauce or condiment with her finger. She then wrapped it up and gave it to the employee to be handed to the car in drive thru. This is absolutely disgusting, unsanitary and against all policy’s. This will be turned in to the health department.
Good afternoon , last wensday I called into Mcdonald in Liverpool one for something to eat and drink , I decided because it was pretty quiet to eat in As I did not feel to Good and it was raining hevy , as I was eating a security man came over and asked me to leave , I was not sure what he said to me so I asked him , he sad get outside and eat , so I said iv nearly finished could you pls let me eat my food , he then called another security chap over who then started shouting abuse at me , I then asked what seems to be the problem I will leave as soon as iv eaten as I am 60 years of age with heart problems, so as I was leaving they both started hurling remarks at me calling me sheep and wooly back , this kind of abuse and behaviour is not and will not be tolerated as over the years I have always used Mcdonald wene my children were young , this has upset me with this behaviour and I wait for your response before I intend to take the matter further , regards Mr arthur inskip
You have a female worker name Brenda in madisonville TX (aka. Tootsie) when people come through the line and pay for their stuff she will tell them that I gave a friend of mine drugs at my house and caused his heart attack and that I shot him up with drug and caused him to have a stroke and he had to go to a mental home and I know it to be true because these people came to me and told me one girl name is tabby tate 936 348 xxxx another female which is my friend and my landlord her name is trish 936 245 xxxx another female name is patsy 936 714 xxxx and marsha 936 245 9894 these people came to me and told me what she is telling people there are plenty more I just have names or no but you can call them they will tell you im telling the truth and peopke look at me differently now and It really hurts my heart that someone that claims to be your friend goes behind your back telling lies and makes people think bad about me now im going to file slander on her and I would greatly appreciate very much if you could fire her because she is telling folks everyday as they ride through paying for their order thank you very have a great day and a very blessed one thank. Sincerely brandy loa 254 265 0124 again thank you for your time
I WENT TO THE MCDY’S IN LAKEWOOD, WA OFF A 100TH ST, I WAS CHARGE WITHOUT MY CONSENT RMHC DONATION, WHEN I REQUESTED MY FUNDS BACK, BEING THAT NO ONE ASK TO DONATE OR MENTIONED THE COST; I WAS TOLD THAT BECAUSE THEY WERE OUT OF CHANGE, I WAS CHARGED THIS FEE, WHEN I MENTIONED THAT I HAD CHANGE, I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE. I CAN’T GO TO MCDONALDS AND BE SHORT ON FUNDS AND STILL GET FOOD. EVEN THOUGH IT WAS $.40; IT’S THE PRINCIPLE, THAT TAKING MY FUNDS, IS THE SAME AS STEALING FROM ME…IT IS WRONG ON ALL LEVELS
Why does the McDonald’s at 1814 central Avenue Albany New York 12205 never has shakes. It’s either broke or they don’t have any. And it’s not due to covid this McDonald’s has been like this for a long time .
I’m a customer…I went to a macdonalds to buy a meal and there was a manager harassing an employee in front of other customers..she belittle him and cursed him out I heard it and I think this should not be aloud. Something must be done I will never buy here again.
You really need to look at the Owner of the Albany GA stores. None of his stores are correct and his people have no enthusiasm. His name is George Suarez.
I’m an employee at the 501 w lake st Addison IL and I walked out in the manager because the way he treat customers Las night he told the customer that “you sounds dumb” to a customer over” 2 bbq sauce when I seen him give customer free food just to get them out the drive threw then calls the customer asked for a refund and said your not getting a refund and call the police I had 7 order waiting and ready to go out the window this so not the first customer I’ve seen him disrespect I get we are short staffed but still isn’t en excuse to talk to customer s that way manager should be showing the crew an example not the opposite …
I ordered for cream pies the holy pies they gave me for apple pies I went back to exchange the Apple for the holiday pies and the manager was a complete dick he said well that sucks and wanted me to pay for four more pies when it was their fault you need to have a talk with your manager the Brookings Oregon franchise I was really upset please make this right
This is not a complaint. I want corporate to know that your store at 170 w continental in green valley Arizona is by far the cleanest store I’ve ever seen and the employees make that place shine like no other. Congrats to all at this location
I went to McDonalds, in Columbus, on James and Livingston. I used the drive thru. Four cars from the other lane went before me. I kept calling hello and was told to just hold on. When I asked why the other lane was was getting orders taken I was told they were busy. When I finally got to the window I asked for a manager. The manager came to the window with a very snotty attitude. The way she talked to me was extremely rude and disrespectful. I would never talk to another person as this person talked to me. I understand they were busy but that doesn’t give anyone the right to talk to another person as I was talked to. I frequent that McDonalds often and I have to say there are some of the nicest employees who work there. Unfortunately the ones I encountered tonight were not some of them.
Why is it that your man guy criss who is over all of the managers there at store number 3906 does not want to let workers file workers comp when they fall down in the main freezer and land on there spine and hit the back of there skull on the floor of that freezer after walking into the freezer and slipping on a piece of ice in the floor and he could not see it in front of him because he was carrying in a case of red meat to the freezer .and after I was able to finally get back up after going up towards the ceiling three feet off the floor after laying in there in so much pain and once I was able to get up and make it back out of there I asked criss if I could fill out papers for workers comp he told me hell no and for me to get my ass back to that grill and start cooking him some damn meat now so I limped over to the grill bleeding and all and I had to walk home in agany of pain after that shift limping and bleeding all the way for 10-15 miles
For quite some time I have been disappointed in my North Versailles McDonald’s. I refrained from complaining because of the state that the entire country is in. Twice my husband went to buy breakfast only to be told that employees didn’t show so they weren’t serving breakfast. Unreal. Well this morning took the cake, so to speak. I would have rather had NO breakfast than the one I received! I always get an Egg McMuffin and hash browns and my sister gets an Egf, bacon and cheese biscuit and has browns. My hubby was told that there were no biscuits or muffins but we could get them on a bagel. He said ok but when we opened our wrappers both sandwiches were SMEARED with mayo, mine had NO MEAT and my sister’s was the same except she had some sort of oblong hamburger on hers!!! What kind of breakfast sandwiches are these??!! One could almost squeeze me the grease out of the hash browns – which means the oil is dirty they were fried in. We actually fed the sandwiches to our dog. No lie. In my opinion either that store should be closed or everyone fired. I could go on and on about mine and friends experiences there over the years, but this is the worst it’s ever been. If you would like, I can send photos of the food.
I would like the regional manager of the West Sacramento, CA area to contact me regarding ongoing (years) issues with our local McDonalds.
I ordered two cokes and the pops were very nasty. They didn’t want to gives us our money back. I feel like we were discimameted against. They were not polite at all.
I love the new cinnamon rolls but the outside edge is always hard not heated long enough or something
Bogo on mobile app gave me a code so I decided I would go to your store and get my wife and I breakfast. I placed my order through the drive thru. When I pulled up to the window. The lady said no you can’t use that code. I said why not? She said because we are no one at our store. We can’t get it changed so it will work. I said so I’m sitting at home and pull up the app so McDonald’s tricks me I to coming there and once I’m there in line I’m told I have to pay full price. So I grit my teeth with aggravation and tell her I wish they could get their act together. This is false advertisement. It’s a trick to get you in their WINDOW. Then I pull up to get my food and the lady says we have no cake or Dr pepper until the truck gets there. I’m really frustrated at this point. So she offered me an orange juice for the trouble. She attempts to run out some orange juice and she sends a guy to the window to let me know the machine is messed up. So now I have people behind me pissed off because I’m sitting in line so long and the car behind me zips out of line and came close hitting me. I’m 54 years old and I’ve managed people for years. I have to say this McDonald’s is a joke! No one there seemed to know what is going on. When I ordered my drinks they should have told me they never had coke. The rest is corporates fault. Get your act together before someone sues your tail off for false advertising. This store is a reflection of the CEO of this company that clearly shows he or she is out of touch with the corporation and a total embarrament to the company and our community. Sorry sorry sorry is what I will hear I know. Because it is easy to kick back and sit on your tails while you have half trained employees trying to serve you something they don’t have in the first place!! Oh yeah! How much do you think my time is worth?? How would you feel if I told you and your family to come to my restaurant and eat and present this code and I will give you a deal and food and drinks that you order but slap you in the face when you get there and say no pay full price and we don’t have everything you wanted anyway!!! I’m angry.
Ur McDonald’s in liberty tx ur manager is rude
This year for Christmas l would like the Royal 1/4 pound back
This year for Christmas l would like the Royal 1/4 pound back
Employees cooking and serving food wearing masks improperly or not wearing the at all
I use to work for McDonald’s 1060 Broad ST. Sumter SC, 29150 on Nov, 19,20, 21st and 27th. I still haven’t received my paycheck. I have call and never got a response
I’m sorry to contact you with a problem rather than praise. I was just at the McDonald’s on southmost rd in Brownsville TX. It was about 11:20 and I placed my order consisting of,
2 mdoubles with only cheese and ketchup.
1 large fries
1 hamburger plain and dry but add bacon, lettuce and tomato.
1 mcdouble all the way
1 frozen coke
1 frozen 1/2 coke 1/2 cherry.
Unfortunately when I got home what I ordered was not what I got. The mcdoubles had pickles instead of just cheese and ketchup. The plain burger had mustard and ketchup and no bacon. I just wish I could get my order correct on the first try. This happens too often and why I keep going back……my kids like McDonald’s. I couldn’t find my receipt but the order was number 1511 if I remember correctly and the total was 19.00 and some change.. I live too far to go back but being this late my kids just ended up making some ramen soup for dinner since the burgers order was messed up.
3rd visit in 2 weeks with simple order being messed up and I’m told I can drive 40 minutes round trip to have the mistake corrected. I ordered 3 cheeseburgers with no pickle…add xtra onions. 1 cheeseburger is correct and the other 2 were recieved with no onions and extra pickles. Always happens with this store. Employees making $14-$15/hr to mess up your order with no ramifications as to their mistakes and it gets blamed on the customer.
An employee was threatened by a customer and the manager didn’t do anything. Now the manager is giving the employee the run around. The employee hasn’t been the work since this happens. The manager told her she need to talk to the supervisor but won’t give the day he will be there.
i am writing a complaint because my husband and myself and grand daughter went to the drivethru last night 12/20/21 and we sat there for about 10 minutes and noone took our order and we drove around to go inside and a young man spoke to us out the window and asked us did we get our order taken and we told him no and he said ok that he would make sure it got taken for us to drive back around, the young man that was at the window him and a female were just walking from the back of the store and the young man finally took our order and finally got it right for once, my grand daughter works there and she is at the window and gets good compliments all the time, they either need more workers or new management and a manager at all times there,
Please send someone to fix all Washington county Mcdonalds. The current owners have tossed the values of Consistentcy and quality out the window. The last time we tried, the stuffing was half falling out of the Big Mac bun. The cheese was transparent orange and dry looking. The bun had freezer burn. This was not the first time. Local Owners and manager don’t seem to care
I had a bad experience in the McDonald’s drive threw. An McDonald’s employee handed out my food ; but didn’t give me my drink also my food was cold.
The McDonald’s on Culver & main in ROCHESTER, NY 14609 is horrible and completely and should get shut down…locking customers out of lobby at 4 in the afternoon claiming cleaning for COVID.. so we wait in 24 degree weather for a half an hour outside cuz are car broke down and isn’t fixed yet only to be told they don’t have enough employees so they won’t be letting us in to order we have to use grub hub or drive thru LMAO WOW so they let us sit outside waiting to come in and order knowing the whole time we were standing outside at 4pm on Monday at 24 degrees that they were not letting us in to order the first time they came out to say they were cleaning for COVID.. this is not the first or second or third issue with this place but it will be the last for me I will never go back there again and honestly I hope it burns down with the workers in it….I don’t hate but I hate that place and everyone useless worker in there.., where is management for these places is beyond me…..
I Felisha Patterson went through drive thru approximately 35 minutes ago and ordered 3 of your $3 combos which was the double cheese burgers and a small fry… one all the way, one only ketchup, and the other only mayo and ketchup… Well while it was really funny to others I STILL paid for the food Not knowing what the laughter was about🤦🤦🤦 all the burgers was loaded with salt…🤢🤢🤢🤮🤮😩😩 I then called back when my kids and I got home (Jack’s Alabama) to where we had service, and then called back aND asked Could I Speak To a Manager ABOUT THE INCIDENT some lady name Kyra got on the phone and started apologizing until I told I’m the mother, of one of your employees that works there and also works at a FOOD PLACE Myself AND WOULDN’T even dare too do such a harm too anybody like that, my respect is gone she then said omg I’m so sorry and started offering meals I DNT want the meals because WHAT WILL HAPPEN NEXT!!!🤷🤷🤷🤷🤦🤦🤦🤦🤦🤦😭😭😭😭😭😭😭
Hi my name is Beverly Carazo.. I’m requesting a call from Corporate Office and District Area Managers due to several incidents that happen at 2 of your Mc Donald’s Locations.
#1….19 th Ave Northern..PHX AZ
Horrible food..burgers are not prepared correctly.. employees are very confused about the Mariah’s deals…having trouble with codes being entered and Re- dipping old Fry’s….burnt not fresh couldn’t eat the food.
#2….34th..Ave Peoria… EXTREMELY DIFFICULT..RUDE…NO CARE ATTITUDE…POORLY MANAGED…NOT FRIENDLY..COMBATIVE!!! ETC…I had 2 codes for 2 orders… for Mariah deal today!!!employee wasn’t understanding that and said the codes expired and couldn’t honor them…and I couldn’t go home and get another code my sister is ill…I programmed the codes before I left home and by the time I got there they expired due to the long wait. However I wanted to purchase 2 lg drinks and 2 lg Fry’s to accommodate the Mariah deal…and the MGR women gelicia!!??????? Said No I can’t help you…..before that cars behind me were yelling and screaming at me…for the long issue at hand!!!! Manager didn’t seem to bother that her customers were probably going to complain as well and holding up the line!! I did tell her that I m sure that she would be able to help..but she said NO I CANT….I told her that I was going to call Corporate and District Area Managers for a better understanding of such a Crime I committed and to be treated that way….I’m also a Senior as well as my sister that’s why she was at home. Therefore I drove off empty handed and drove to IN AND OUT BURGER… I’m sorry but it was a better outcome for food and my health!!! Thank You
BeverlyCarazo
4950 W Wescott Dr
Glendale AZ. 85308
623-256-xxxx
McDonald’s on Elida Rd, lima ohio. Waited for 20 minutes, said we were waiting on fries. The fries were cold and yuck, forgot our BBQ sauce. Called to tell them and they hung up on me. This happened Friday evening about 9pm.
Ii went to Mc Dalds today at 5 mile and Middlebelt in Livonia, Michigan 15 minutes ago. After waiting in ling for 15 minutes I was told there was no coffee. This is the 3rd time it happened. Last time the manager told me they don’t have time to make it. Service us slow. I am considering boycotting the store. I do love the coffee.
Hello , Just started working At McDonald’s on Atlantic and Pomona I had an interview November11th at 4pm, At the interview I talked to a manager name Roxzana We had our interview I answered some questions witch were the hours I could work and I couldn’t and why I wanted to work there and how I could help our customer’s. The hours I asked for where Night Shifts And the Weekends off Witch where Saturday and Sunday I asked for the weeks off because I babysit on the weekends while my moms works Roxzana had told me that she was going to go ahead and hire me She gave me the address for Orientation and what time to go Witch are November 22th at 3pm I went to the orientation for 2 hours signed papers again Put the hours I wanted and the days I couldn’t Once orientation was over Roxzana said I could go ahead and start November 24th at 8am Witch I went in .. On November 24th the day I started There was another manager there and her name was Diana And She asked me My name , my phone Number the hours I could work and the days I couldn’t And wrote it on a pease of paper witch I have , Through Out the weeks they scheduled me to work on the weekends in the morning Witch I had asked off I had told another manager That Was there I couldn’t go in that day so She told me Someone was going to in for me Witch was name Frankie . The day That person was supposed go in for me was December 4th at 7am On Saturday He never showed up So Roxzana called me up and I told her that someone was supposed to go in for me and I had forgot that mangers name and I had told her I couldn’t go in on the weekends that’s why he was supposed to go in for me and she told me that Yes that’s what I asked for she was going to call them up and tell them the hours I wanted that I couldn’t work in the mornings and I told okay thanks , Then Recently Once again they schedule me on the weekends so I messaged the manager karina who does the schedule and I told her the samething I told Roxzana about the hours I wanted and the days I couldn’t and Karina Told Me that Roxzana told her that At the interview I told her I could work the weeks That All I asked for was the night shifts And I told Karina No I didn’t Why am I going to say that knowing I can’t and she said she was going to call Roxzana, So she did they had there phone call few minutes after Roxzana called me and she told me what was happening and I told her What happened and She told me that I told her I could work any day but not in the mornings And I told her On December 11 on the phone That I Asked For the nights shirts and the weeks and she came at me like if I was lying I told her I wanted to works nights weekdays and the weekends off cause I babysit and she said no i didn’t and I told her but the other day youu called the store saying you were going to fix my hours and she said yes but only for that day and I told her it was just for that day I couldn’t work weekends at all cause I babysit And she came at me with Oh well If I would’ve known that I wouldn’t of have hired you cause she needs people on the weekends and I told her but that first day I started Diana wrote down on a paper saying the nights shifts weekends off and I have that paper and she said don’t worry about that paper to forget it she’s The one that hired you And I told her okay I understand but I wouldn’t of have Agreed working there if I knew I couldn’t work on Saturday an Sundays And She wanted me to go in after I told her I couldn’t cause no one’s here wot watch the kids It’s only me I’m there baby sitter and she just told me she doesn’t know all she was going to do was take me off her schedule.
My niece works at your restaurant at 13343 Washington Ave. PleaSANT RACINE, WI 53177. WE ALL HAVE TESTED POSITIVE BECAUSE MOST OF YOUR EMPLOYES THERE DONT WEAR MASKS. I BELIEVE THAT THIS SHOULD BE LOOKED INTO. WE HAVE 5 ADULTS AND ONE CHILD WHO NOW HAVE IT. YOUR STORE IS THE COMMON GROUND. PLEASE HELP ME UNDERSTAND HOW THIS IS HAPPENING.
Who is the corporate of operator for the Lambertville Michigan McDonald’s? I have a serious issue that needs to be resolved quickly.
Your French fry advertisement of a couple eating them in front of a dog is cruel.
French fry advertisement with couple eating them is cruel.
Ok mcdonalds never open u alway hVe go drive thru ppl from off highway or other state s are out lucky wen visiting mcdonalds they’re doors lobb. Alway’s closed please pressure them open lobby 7am to 9 pm it stupid they do this inconvient. Adress I’m concern bout is 2210 south limestone street Springfield ohio
Very rude forgot food no napkins no sauce milkshake machine down and smoothie machine down!
I am from Kansas city but I live in Tulsa Oklahoma and I like Varity of drinks and I like to get the sugar free vanilla iced coffee but the Tulsa Oklahoma does not have it I am a type two diabetic I am supposed to have sugar free drinks can you make the frappe sugar free.
I need a call back asap 678-382-xxxx it is crazy haw ppl get treated at the McDonald’s in auburn
You had your Dec 13, 2021 Big Mac free with $1.00 purchase today. I went on the app & got my code & then selected to go into the store to redeem it but then realized my old cell phone doesn’t have QR capabilities on it. Tried to use code for drive thru & was told it was already used. Code 2974 was not used. Tried to explain to the manager that I don’t have QR on my old phone so I’m in the drive thru. He still said it was used! That I could not use it. This was at Anastasia island SR207 & A1A.
Hi I placed an order via Uber eats on Monday 13 December with special request for no cheese in a burger as my daughter has a severe allergy how can the staff get it so wrong received a burger with cheese phoned up restaurant to complain they was so unhelpful I want this matter looked into as it could of been serious restaurant was McDonald’s Peggy bedford
I entered the store at 56th and vine st between the hours of 12 and 1 to witness no one at the window (drive through) the worker was scooping fries I saw no face masks being worn. I couldn’t see the kitchen but because I order fries the day had no gloves so I asked for my money back. When I inquired he said they sanitized there hands so gloves were not a necessity. Then he said that was why he didn’t want to unlock the door so people could come in is this customary for McDonald’s?
My name is Naomi Edwards and I went to the McDonalds on 49th St in Tulsa OK again this evening and made an order. My husband is allergic to mild products which includes cheese and I am allergic to all spices soooo I ordered a big mac with no cheese and no onions and a quarter pounder with no pepper or spices (which means I have been told they have to cook fresh). I also ordered a large order of FRESH fries. Well, when I got home his quarter pounder had cheese on it and the fries were old fries just re-heated. Although you might now be concerned with one customer, I would think you would want all of your customers to be completely satisfied. BTW almost every time I go to this McDonalds I NEVER get fresh fries. So at this point I am almost ready to never go there again and tell my friends all about this issue. Thanks for reading although I will probably never hear anything about this. I just had to write.
I have been to Mcdonalds the last two mornings and my meal has been wrong both day. It is McDonalds in Van Buren AR. Just gets old when you spend money and dont get what you payed for. Wont be back to waste my money there anymore
Poor customer service cashier tried to assault didn’t give back the correct change nor was my food fresh I use to be a employee of McDonald’s I am ashamed of the lack of respect and customer service I will not be returning to spend money or my time at that McDonald’s very inexperienced an terrible customer service who hired that disrespectful young lady
My quarter pounder with cheese was served to me with raw meat how could you be so sloppy when serving customers giving me something you wouldn’t even feed a dog this is wrong disgusting and unsanitary
No meat on cheese burgers not the first time this has happened how do they continue to forget the burger on a cheeseBURGER! Seems intentional at this point
Just left McDonald’s charleston highway and they’re sitting around on the clock saying they’re are closed do to short staff & it’s 10:00
We order our food try to use a coupon and then they insult Us by telling us we need to use the coupon code at the menu board and yet they turn around and tell us that it’s our fault the manager was very rude the lady was very rude and they charges for the wrong order then we had to go back and read correct it and then want to say it’s our fault I’m not going back to your McDonald’s here in Exeter ever again
I have visited McDonald’s in tiger town Opelika Alabama at least 10 times in the past 3 months and Everytime I order extra pickles and get charged for it, they don’t put any pickles on my big Mac. I repeat my order to them at least twice per visit and they know what they are doing. I tried calling the manager but they will not answer the phone. I am tired of losing my money for extra pickles and receiving none at all. Can you please help me. 334-758-xxxx my name is Deanna Berryhill. Thank you.
Come on target haves delivery now and it’s not fast food so why not start delivering from McDonald’s like pizza hut and dominoes
Miranda is an employee at your N church st Burlington nc 27217 location and called me a b for asking for sauce. The situation was handled my the manager as she said she will ” talk to her” the whole time Miranda is still cursing at me from the back if the store. This is disgusting and unacceptable
My Husband went to McDonalds at 1991 Harshman Rd.
ordered our food went to pay, they refused his $20 dollar bill and said they only take exact change or credit cards.
I have received a burger were the buns are burnt. This was meant for my 2 year old daughter! I would like to know what will be done about this?
Used the app to buy one breakfast sandwich and get one free. Did my get the free sandwich because manager on duty did not know how to work the app.
Hello my name is Chivonda and I order from your McDonald’s on 1768 David street in Jacksonville Florida and they got my entire order wrong, and customer service is horrible. I tried calling back up to the establishment but no one answers…. Ever!
I am a regular customer at McDonald’s on December 7 when I buy a coffee they charge me $1.84 on the regular price but the McDonnell have a promotion is a dollar a coffee and I don’t know why they charge me for that I talk to the manager of the store her name Tina she said because of the website down that’s why she cannot give me the one dollar deal but that is not right even today I don’t know steel have a one dollar promotion and I asked her do I got my credit back for the next time I with it she just said no I think she need to reaching for the manager position
I can’t get breakfast because you can’t break a $100 dollar bill? I come here every week and have never had a problem. What gives?
I paid expedited shipping on 10 gift cards for my students and no one can tell me where they are or if I can cancel them? My students are upset. I’m upset.
I have an idea on a new sandwich and you guys already have all the ingredients
I just went through the drive thru at McDonald’s on memorial drive Lancaster Ohio 43130 and ordered 3 Mcdoubles 2 large fries a plain McChicken with only Mac sauce on it and a large sweet tea and everything tastes like it was 5 days old so I called them and talked to a trinity and she was a horrible person to talk to then she finally said which is bs that when I come back in that she would replace my Mcdoubles and fries and that was it and that was after being treated pretty bad now a few minutes later i feel really sick and got the number twos and throwing up am thinking about going to the hospital and getting checked out so thank you McDonald’s for feed me nasty food and horrible customer service
Scottie Russell
Went to my local McDonald and when I poured my fries out to eat them a dirty metal circle shaped blade was in the bottom of them….I called the store back and all they say was bring it back and I’ll get fresh fries. Why didn’t I receive fresh fries to begin with? This is the service I get? I’m taking my fries and the blade with my receipt to my lawyer in the morning. If I had handed the fries to my child without first looking they could have been injured!!!
I was trying to get my free Mc breakfast sandwich and your website was continually shutdown! I WAS AT THE RESTAURANT Trying to place my order but it was still not working also my time had expired to. Get a breakfast sandwich. And the offer on your website expired today. Needless to say I am extremely disappointed in macdonald’s is this how you treat a loyal customer?
To Whom it May Concern,
I currently work at the Mcdonald’s on 242 S 700 E store #2108. I have worked here for awhile now, & I most generally have no issues with anything or anyone. However, over the past few months, I’ve noticed a lot of change in attitude that makes work a very hostile, and unwelcoming place to be. Specifically, one of my managers by the name of Azra Becic, has turned our work environment into a toxic place to be. I know this is a heavy accusation so I’d like to provide context for this concern while remaining as objective a factual as possible.
Over the past few months, when I arrive for a shift while she’s running floor, her demeanor has presented as undeniably annoyed & irritated—which isn’t an ideal way to clock in for 6+ hours. This passive aggressive attitude not only makes me, but the rest of the staff more hesitant to communicate with her or ask for help, which is essential in order to provide the best, and most efficient customer service which should be a shared goal amongst staff, but those values are often tossed aside by her.
Azra also lacks the ability to abide by simple policies such as working while clocked in, treating staff and customers with respect, and not using headphones/earbuds while clocked in.
In the case of not working while clocked in, I arrived for a shift a few days ago, and while I was walking in, I noticed she was outside with a person who is known to be her significant other, talking. She was in uniform and had a headset on, which indicated to me she had been clocked in . When I went inside, I was able to easily verify this by looking at the time clock. This can be easily accessed by a cursory search of the security camera (it happens often). Another example of this action is her blatant squandering of time. On a separate occasion, she utilized work time to leisurely stock supplies for 2 hours, this is not a dramatization, and can also be verified by video evidence. In case this email touches someone who hasn’t worked in store before, it typically takes a staff member to thoroughly stock about 45 minutes-1 hour (and even that is a generous estimation). This puts both myself and my coworkers in a place where we are performing at the capacity that would be equivalent to that of about 4 people, and because our store is grossly and severely understaffed as it is, carrying all of those tasks don’t enable us to provide even decent drive through times, or provide efficient services to our customers which puts us in uncomfortable situations constantly. When I work with her and it’s her floor, I find myself doing the equivalent of 4 peoples job & respectfully, I’m not being paid the managers wage or even a decent enough wage. & unfortunately this is not only being expected of me, but everyone else that works too.
When it comes to treating staff and customers with respect, she constantly under-performs in that area. She projects her disgruntled, upset demeanor on to both staff and customers. I would understand if it were time to time & someone were to come in upset, because even on bad days you still have to pay bills. This is not her circumstance. Any given day that she expected to work, there is a guarantee that the shift will be followed up with this behavior. I have received many complaints in the drive-thru when she has to take orders. Customers often describe her behavior in profanities and with anger, which isn’t acceptable & is hard to deal with because I feel that as employees, any feedback we give to upper management is shoved under the rug, no matter how pervasive her behavior is. As a collective, we have been constantly undermined and pushed away by upper management and our concerns about her behavior are often ignored altogether. And when we report the office about lesser things, our GM, Edgar gets mad at us and tells us we’re “making him look bad” yet he refuses to do anything that will lighten our circumstances.
Another instance of this is when a customer attempted to use a coupon on the app & for some reason, it wasn’t working. Instead of helping them as best she could and with understanding, in a mean tone, she came to the window & told them “you coupon didn’t work, you need to try another one or figure something out” the customer was visibly upset by this attitude and asked her for help. This is where the customer initiated a physical altercation to which she responded by running into the back office, forcing the rest of us to try to mend this and satisfy the customer. In the instance of treating staff with respect, I think by the evidence I’ve already provided that it’s clear she is deficient in that area. When staff try to reason with her and communicate she does not reciprocate on any front. She often abuses her power by contacting Edgar and complaining, because she knows that he’ll take her word for it and not ask anyone else what happened. She also abuses her power as a manger by writing up staff members when they address her about her behavior or when she perceives people to be upset with her behavior. When I came into work just recently two of my coworkers said, while she was on the phone with her boyfriend while working (I’ll address that later). They recalled her saying that “everyone who works here is useless and pathetic” and they are forced to be complacent with this sort of blatant disrespect because we are reprimanded by upper management by bringing these concerns to their attention. By upper management I’m referring to the GM Edgar Gonzales & Alias.
The last thing that I wanted to bring to your attention is that for the past 7-8 shifts I’ve worked with her, she has earbuds in & she does this in an, albeit, inventive way. What she does is puts one earbud in and stays on the phone for the entire shift with her boyfriend. She conceals the earbud by putting on a headset without a battery in it, and talks to him for the entire shift. I wish this was hyperbole or exaggerated, however it is not. When staff needs to ask her a question or communicate in any way, this makes her less than accessible because she is preoccupied with keeping a conversation with her boyfriend.
I know this email is long and detailed enough, but I would like to conclude this by emphasizing that I have utilized all my resources up to here and have been as cordial, understanding, and communicative as possible. But unfortunately, there is no way that I can continue to give her the benefit of the doubt. It’s evident that her being promoted to manger has incentivized her behavior up to this point. I know that if I continue to look to my GM for solutions, he will continually take her side and allow her to continue on this way. In terms of solutions, I did not write this email with the intent to get her terminated though, if I’m being honest would probably work out best because I’m not sure what other locations would respond well to her behavior. I’m requesting that at the very least she’s transferred to a different location, because she has burned her bridges here, and without reciprocating respect, I honestly see that employees are slipping away, which this location simply can’t afford given how understaffed we currently are.
I hope to see that something is done about this in the coming days, so that her behavior can be appropriately addressed to relieve the tension we are all plagued with.
Thank you,
Concerned 2108 Employee
I use to be an employee for store10241 they fired me all because I have been sick and I did not get paid from Thanksgiving when I worked and also the store needs to cleaned right grease all over the counter the fryers and grill and they only clean it when they have for inspections and some nasty managers also
Why is it in West Milton on Main Street on 571 the lights on the outside are not on but there’s supposedly open is it because I’m so shorthanded that they can’t handle the rush or a lot of people I know I do almost every night because I feel like it’s not open
Do you all pay your employees to just sit in chairs in the lobby. With the lobby closed. Because that’s what’s happening right now on a Sunday. The lobby has been locked and there’s 5 employees in there just sitting around in chairs. One employee is working with his pants falling off him
We as community members are sick and tired of your long lines in the drive-through we need your lobby is it your lobby’s open yesterday yesterday pissing people off
i just wanted to say …that i think mcdonalds adverts are the best and have been for some time …your advertisers do a grand job…well done
The store that is on 113th and silver spring me and my family were very disappointed. It was very disrespectful the food was cold they were talking back to us very rudely I had my family in the vehicle and the manager was involved with it also all we wanted was a refund and all of the employees employees were very rude we expressed that we were going to call the police and they were nonchalant about the situation. My children love McDonald’s but I don’t know how they are going to react to your company now after all of this nonsense
Had a meeting at 3:00 pm today! Went to the Bonforte Blvd. McDonald s on the way to simply get am Ice Coffee for the meting. I arrived in the drive-through about 2:25 pm so had plenty of time. The set up of this drive-through is designed for two order lanes, with out any consideration of rude drivers anyway, but when the staff keeps taking orders from the right lane, forgetting that there is a left lane, it makes it worse. I finally ALMOST was at the order, but had a half a car in front of me waiting to jump in the single line. The sales person kept repeating “order when ready”, and I had to yell a distance to let them know that I was not there yet. When I got there, they were not, so had to wait longer. I finally got my order in at 2:55 pm and had another wait time ahead to pay and receive my Ice Coffee, so drove off. They lost this order, as well as future orders. Then after the meeting I tried to call in a complaint. Yet they don’t want to let you complain to a real person now, and I don’t file complaints with an AI. I’ll just go next-door to Wendy’s from now on.
Hi I ordered a mcdonalds delivery via uber eats and when I received my order it was cold and the 2 fresh orange have thick black klumps inside of the bottles. And to say that I’m very angry and disappointed is a understatement.
Just returned after waiting 15 minutes to pay then another 15 to get 2 quarter pounders and a fry while they gave 6 cars behind me there food. Some with 3 bags of food then they gave me regular hamburgers. So I paid for something I didn’t get. Will not go again
I have a great idea for an immediate, seasonal, ad campaign. Who can I talk to about it? The opportunity just arose today.
Well does it start with do I have to compromise my money taste or service cuz it seems to be I only get two out of the three it could have been one out of the three I guess but the woman at the front window was quite rude did not want to answer any questions nor did I want to make my order larger than what I wanted it or wanted it to be I did not appreciate the way she came off and she wrote us off as we were brushing her or in her way as we were taking up her time but yet I pay your company for service as well I thought so then I get to the second window because the first one did not even say goodbye as she ignored our goodbye as she was shoving our money out the door or should I say the little window into my boyfriend’s face and as he tries to catch it as it changes drops and falls in front of him I think it’s quite rude I’m impalled by how I was treated this morning as we had gotten up early and was quite excited about coming to enjoy finally McDonald’s but at this point at this moment I am quite very very very disappointed and appalled by how two people could ruin the entire name and yes morning I hope this is something you can use as a learning tool but as well the people at the Harrisonburg McDonald’s store 4170 need to be have a good talk to because I will definitely make sure that family and friends and therefore more won’t go back to that store if you want to speak to me verbally my number is 540-705-xxxx my name is Jennifer Spiggle. again way out of line just horrible horrible service experience.
I want to know if the steak egg and cheese bagels will come back to all areas?
I live next door to your mcdonalds inTwinsburg Oh. In the past we have had good relation. Now, trash piles up over your fence between our properties and I cannot get you people to remove it. Please contact me to discuss,
Ed Kancler 330 963 xxxx
I haven’t had a cheese burger from McDonalds in a long time so today I decided I would get one, To my surprise the hamburger was so paper thin I could not believe it, really could not even taste it. I remember before the hamburger was twice as thick. I will never go there again !!!! This was in Pleasant Grove , Utah
My local McDonald’s refused to let me in the lobby this morning 12/1/2021 because only 3 people showed up to work. But no one was at the window si it’s not like they were busy. I’ll never be back.
Went to 1650 Sante fe drive Pueblo colorado 81006 drive through tonight I requested a fresh made deluxe crisp chicken waited 25 minutes then got home with it and it was burnt to a crisp 😡😡😡 this McDonald’s often times gives me cold food so that is why I requested a fresh sandwich and instead got a burnt cold sandwich went back was so upset forgot my wallet Manager said chicken was burnt but said couldn’t refund I will never go back I’m fed up
Im really disappointed with your handling of the Taylor Kytch events. Your franchisees shouldn’t be putting with poor operation.
Can’t read to fill out survey. My niece wants vanilla ice cream cone
What has happened to fries with the season salt. Ijust left the mcdonals near my home on carson st. In hawaian gardens and the food is terrible I also ordered a fish fila sandwich and it was horrible, nearly no cheese slice and a nickle size of tartar sauce.
When in the hell are you going to open your dinning rooms again? I’m so tired of going through the drive thru. I eat at your establishments every day. But I’m one person I’m sure you don’t care if you get my business or not. I’m tired of sitting in my car for 10 min burning gas at $3.00 a gal. You raised your prices. Your costing me more money than I need to spend. But your rich you don’t care about your customers. You care about making that bank.
McDonalds Corporate NC:
Complaint – Crabtree, Blue Ridge Rd, Raleigh, NC (12:49 AM)
I went through line 1 and ordered a number 7 meal (2 cheeseburgers meal w a sprite), when I got to the window, I wanted to add my deal of a combo with a happy meal and was told that I could not do that because I had to give the code at the monitor. I had to go back through line 1 and order the same number 7 meal, again to add my combo and free happy meal code. I clearly stated that I wanted a 2 cheeseburgers, fries and a sprite and tried to give my code for the deal and the McDonald’s workers (whole McDonald’s Team) was laughing at the process of making it difficult for me to order my food, having to come through the line twice at 12:49 AM, Saturday Morning on 11/27/21.
Complaint- Western Blvd, Raleigh, NC (11:45 AM)
I had waited for 30min in line and I was sitting in line 2 and nobody answered the monitor; nobody was at the cashier window; I lost my deal w a free medium fry that comes with a minimum purchase of $1 because I got to the window at 12:15 AM. I was at the monitor at 11:45 AM with my McDonald’s App and Deal, Open. By taking 30 min, this McDonald’s location on Western Blvd, lost so many customers, in line behind me and in front of me, leaving out of frustration with how long it took to order food or not order food. I have a problem with this McDonald’s location, every time I go with the workers, ignoring the monitors and take 30 plus minutes in the drive-thru window, as well as not answering monitors, especially at Night (Night Shift). McDonalds Corporate NC:
Complaint – Crabtree, Blue Ridge Rd, Raleigh, NC (12:49 AM)
I went through line 1 and ordered a number 7 meal (2 cheeseburgers meal w a sprite), when I got to the window, I wanted to add my deal of a combo with a happy meal and was told that I could not do that because I had to give the code at the monitor. I had to go back through line 1 and order the same number 7 meal, again to add my combo and free happy meal code. I clearly stated that I wanted a 2 cheeseburgers, fries and a sprite and tried to give my code for the deal and the McDonald’s workers (whole McDonald’s Team) was laughing at the process of making it difficult for me to order my food, having to come through the line twice at 12:49 AM, Saturday Morning on 11/27/21.
Complaint- Western Blvd, Raleigh, NC (11:45 AM)
I had waited for 30min in line and I was sitting in line 2 and nobody answered the monitor; nobody was at the cashier window; I lost my deal w a free medium fry that comes with a minimum purchase of $1 because I got to the window at 12:15 AM. I was at the monitor at 11:45 AM with my McDonald’s App and Deal, Open. By taking 30 min, this McDonald’s location on Western Blvd, lost so many customers, in line behind me and in front of me, leaving out of frustration with how long it took to order food or not order food. I have a problem with this McDonald’s location, every time I go with the workers, ignoring the monitors and take 30 plus minutes in the drive-thru window, as well as not answering monitors, especially at Night (Night Shift).
Is there a pandemic check for employees at McDonald’s on JKPOWELL BLV.
i have a complant about the webster store i went there on friday 11/26/2021 around 10 in the morning the customer service skills of your employees quit frankly suck i experience a bad time at the front register i have been having problems lately every time i go to use the mcdonalds app i just recently had to get a new debit card from the bank got the new card but i link the app to this new card and for somereason it doesnt take the price of theorder expecting a form of payment even though it show the card is linked so then i asked a manger ondutyher name was milagro collazo the number to corporateshe said to me she didnt have it a know were it is and also i asked a crew member taking orders in the front counter if i could speak to jackie a corporate manger at the store if i could to her her name was kelly she told me jackie is busy right now and walked away from me while i was still speaking to her ! which i thought was rude i dont care how busy the store is customers come first i want something said to both theses employees and want a answer to my question in i was going to aske jackie about with the app and my debit card issue i want to problem resolved like i said the service i received there today sucked
i ask for coffee than the guy said we have no coffee so i ask again and than they said we found coffee,one of the cups look like the guy spit in it..than i went today looks cuban black hair bushie up top and looks shaved in the back.I want him fired.i spend about 100 a week for years and will sue you if you dont get rid of the rude eplooyee that spit in my coffee….you can call me my email is not working.store number is 3817..my phone is 305-557-xxxx…charlotte…2021….
I am so sick of the shake machines and ice cream machines supposedly out of commission all the time. I believe it’s all lies. How in the hell could multiple McDonald’s shake and ice cream machines be down so much? Why is this such an issue for a multi billion dollar company? This B.S. happened again tonight at McDonald’s in Indiana on Southport road and grey street in Indianapolis Indiana. The fried chicken sandwich that my boyfriend ordered was so gross that he threw it away. I’ve been in the restraunt business for fourty years. It was very obvious that the fryer grease had not been changed in a long time, which leaves a distinct taste in fried foods. This also makes people very sick. Especially when fish, and other meat products are fried in the same grease that doesn’t get charged. The cheeseburger was literally breaking into chunks. Disgusting!!! I ate at another McDonald’s in Shelbyville. As soon as I finished my cheeseburger I was sick to my Stomach!! What the hell is really going on???!!! I will be making more calls about this ongoing situation and people’s health being put in jeopardy, because of obvious laziness and lack of concern. I remember when McDonald’s was good!!! What the hell has happened? You should be ashamed of yourselves!!!
Every time I eat here the order gets messed up. This time I ordered at new Lisbon and ordered the burger with Just ketchup and it came with everything on it. Just gets annoying having to check everything before I eat it
I sent my 2 daughters to pick my food ordered on the mcdonalds app and spent 47.99 they got there and they told her our 3 double apple pies weren’t on the order and my 4 year Olds happy meal wasn’t on this order and if not on receipt there was no way we were getting it ok and he was rude and yelled at my 10 yr old.And the food is on the receipt.I would appreciate a full refund I’m a manager at sonic and i would never treat my customers like this.And my 10 yr old was very upset because I order doordash for her everyday and spend thousands of dollars and as of right at this min she never wants to eat at McDonald’s ever again.Belinda murry 91370xxxx order number 1936 at 75 th and state
I waited 1 hour in your drive through at the McDonald’s on garners ferry Rd in Columbia SC 29209. When I got my food got home it was cold and fries had no heat to them at all. One car sat at pick up window 20 minutes while they got her order ready. They could have pulled her up and let the rest of us up to get our food. I complained and manager says we are short staff. I get that but everywhere is to but I never ever have waited 1 hour in a drive through. Then they got nasty. I will never ever go back to this McDonald’s again
I’m not getting paid the amount I should be
Yes I have a big big complaint about your employees at your McDonald’s on Sagamore Parkway north and Sagamore Parkway South in Lafayette Indiana they’re not training their employees right they’re screwing up orders every time they’re forgetting to put food that we order in our bags and they’re not very polite not count the right change out to you something needs to be done because there’s too many mess up with orders every time we go to McDonald’s or anybody that we know go to McDonalds they have to come back and get our order set that is not right.
Ferguson McDonald’s is the worst, win it comes to customers, & customer service, especially in the evening hours. Food always cold, old, Fries never hot. It’s always a 30min wait in the drive thru, even though, there’s only one car in line. It’s always, give me a second when you pull up to place your order. Never, welcome to McDonald’s may I take your order. This particular McDonald’s is just horrible, in every way possible. We deserve hot, fresh, good food. And kind professional sales people. After All, We are paying. And I’m not just picking on this McDonald’s. I’ve lived next to this McDonald’s for 5yrs. And it still hasn’t gotten any better. We Deserve a break today. Please address these issues with your staff, And if they don’t want to work, It’s a lot of people that do. I really hope there’s a change in this McDonald’s. I love you guy’s so much. But this McDonald’s is definitely a turn off. Help. Please and thank you.
I went to McDonald’s in bennettsville SC in this women on 2nd shift was very rude to this girl telling her to clock out talking about get off her clock that was rude and she wouldn’t want nobody to do that to her child I think she should clocked out in went home and one more thing she is very rude to the customers to. I had a terrible experience at y’all McDonald’s.
Went to the McDonald’s on south Cumberland in Lebanon Tennessee Sunday night between 9-9:30pm, I placed my order then drove up to the window, after a couple of minutes a girl asked me what I ordered and I told her again then a heavy set girl wearing a pink hoodie walked up and jerked the window open and proceeds to tell me hell no we’re closed you’re not getting anything, I tried to explain I had already placed my order she again tells me I don’t care we’re closed I then asked for corporate number and she tells me to get it off the website and slams the window and walks away
Hello My Name is Labesha Glover and I’m writing on the behalf of McDonald’s in Orangeburg SC. The one located on St .Matthews Rd in Orangeburg is always close before schedule time. I work across the street to the hospital in my lunch I crave McDonald’s at 11:30 pm the restaurant is close at least 3 nite out the week it just ridiculous to the point now I have to complain now if there something u don’t know them I aplogise but I really don’t think that case there just lazy employees and management ain’t no beta. The one located on John C Calhoun always close at 1am talking bout inventory I just don’t know if y’all aware but you are now.I will be taking my money else where for now on.
I stoped at the McDonalds on Broad River rd near Dutch sq. Mall on sat evening and ordered a double Quarter pounder value meal and a spicey chicken meal. When I got home and opened the double quarter box it had a chicken sandwich in it. I have tried calling them for two days with no luck. I do not drive so I could not go back.
Having a problems everything I comes to this McDonald’s on Broadway in Little Rock, Arkansas. #39091 SWC 6TH AND BROADWAY LITTLE ROCK, ARKANSAS. Orcas parking in handicap they have no handicap decal nor license place to park in the handicap I come to the store almost two or three times a week so I said something to the manager this morning and she said that they would take care of it so she went and told the employee the employee came out cursing and upon his brother I heard him say that this old man did he get his ass somewhere and sit down because the manager went back and told him that I took pictures of his vehicle parked in the handicap parking spot.. handicap parking spot is for customers only not for employees.. can someone call me back ASAP. 501817xxxx.
my daughter and I just ordered from McDonald’s at the store on three 4310 Barnes Rd. in Colorado Springs, CO 80917 anyways we tried to call them after making our order we live right down the street we open the bags heater meal and it was absolutely freezing cold not only that the old the fries were absolutely too old to chew I ordered fish fillet those are absolutely usually really soft I but I can’t even finish that either my kitten my daughter she ordered a big Mac and they didn’t have the buns for the big Mac so the exchange amount for different buns which we were OK with but hers were absolutely freezing called her fries too the only thing that was OK butter meal was our drinks which is very sad to go and spend that much money on two meals in to absolutely not be able to eat it is very very upsetting him not only that we tried calling to notify them and they do not answer we tried calling and calling and calling there’s no answer it’s just ridiculous it’s very frustrating it’s very uncalled for and ridiculous to not be able to have a hot meal that we go and pay for when we were the only ones in line there was nobody around so therefore there’s not really excuse I’m also to have nobody answer the phone with a very big disappointment the food was absolutely disgusting I have never been so disappointed in the food from McDonald’s I love McDonald’s and I absolutely discusted
I could not participate last Thursday in your .63 mcmuffin promotion because I’m elderly & do not have a smart phone. I complained to my local McDonald’s & was told to contact the home office which I did & was told it’s a franchise issue. The home office set the promotion up, not the franchise. I was given the typical run around.
Parsons, tn mcdonalds has LOUSY service, of late…. window personnel don’t speak or listen and if looks could kill, nobody would get through the line. A sad shame. You call to speak with the manager and you get hung up on and then, because of caller ID, they refuse to answer again. Not the best way to run a business, especially in a small town.
All of the McDonald’s in Fayette County Pennsylvania has become the worst place to order food because of customer service and food preparation. Today I got a big mac meal, when I got home I only had a bun and 2 patties. At another Mcdonald’s in this area I ordered 3 McDoubles and a small fry, when I got back to work I didn’t have one single patty on any of the sandwiches. The corporate office should really crack down on the behavior of the employees before they loose all customers in this area.
ORDERED a big breakfast from the McDonald’s on kinzie drive in bradley. Was not given jelly for the biscuit, syrup for the pancakes, straw for my drink, hashbrown, and no napkins. Sat at window and asked for items and was given attitude for asking for what I paid for. Pulled over to check again and was still not given syrup or a hashbrown. Get it together please.
I visited the McDonald’s store in the late evening on 11/20/21. The store location is on Millville Ave Hamilton, OH 45013. There were about 5 cars in front of me and may have been 1 or 2 at the windows but I couldn’t see that area from where I was at. I was on my 30 minute lunch break so I didn’t have a lot of time to spare. After I got to the speaker to place my order a few minutes passed and I honked my horn. The worker who answered the speaker said she needed a few minutes. I told her I had been waiting a long time all ready. I wasn’t rude to her but I may’ve sounded annoyed because I was. After I said that she told me to go ahead and pull on out. I told her that I was wanting to place an order. She said she didn’t have to take an order from me because I was being rude. I asked to speak with the manager and she said she was the manager. She said she was the only one working in there. My intentions were not to be hateful and had I known in the beginning she was the only one working I would have understood. Having only 1 person working in a place like McDonald’s is not sufficient. But more disturbing is that someone refused to place an order for me after I had wasted about 20 minutes in line. I did nothing to deserve that. She was apparently overwhelmed by the lack of help in the store and took it out on me. I’m unhappy with McDonald’s due to this. All I wanted was a coffee and LG diet coke.
Sincerely,
Althea Harris
I’m not sure if this is the correct place to send a email. I just wanted to complement the Mc Donald’s on the blanford exit of i90 the sign says paula wright. I believe they would make more money if they were open 24 hours. I was there one night and I can say they probably lost at leat $300 in sales because they were closed. also if they are closed maybe they could put up a closed sign for third shift. other than that the food was excellent. the place was clean…you could eat off the floor…even the bathroom was cleaned…you could probably eat off that floor as well. thank you for your time.
I have been waiting more than 1 HOUR for a mobile order. This is beyond ridiculous.
I will never set foot in another McDonald’s. You are bypassing our constitution with your ignorant shot mandates. You make me sick.
This is not a complete
I went to the McDonald’s on Lancaster and Dovsher in Salem Oregon
I gave my order that had 2
Breakfast burritos with no cheese
They put cheese on one
When I went in to get it fixed one of the managers gave me a card and apologized numbers of times I wish I would have got her name because to me just saying sorry and fixing the food was good so to me this lady went above and beyond
That is what customer service is
McDonald’s really need more people like her I know that people don’t send complainants but I feel that when someone makes you feel better than when you went in you should know
Bathroom is disgusting at Edmonton, KY location. I have photo.
Just purchased 4 hot fudge sundaes that are listed on line for $1.29. sent my husband to purchase them
He came home with half full sundaes, no peanuts with them and was charged $13.96, I called 716 204 xxxx and was told their website wasn’t updated yet. I am furious on how we were overcharged and half a sundae in the plastic container. I want a refund.
I ordered online and went to the restaurant and while I was waiting my husband was in a car accident so I left. I got charged but never got my order. It was 11/10 at 8:41 pm at the store in laurel Montana. Came to
27 dollars and 22 cents I ordered online and went to the restaurant and while I was waiting my husband was in a car accident so I left. I got charged but never got my order. It was 11/10 at 8:41 pm at the store in laurel Montana. Came to
27 dollars and 22 cents
I was checking my bank the other day, and noticed a charge from McDonald’s for a little over seven dollars from the day before. Problem is, I had not been to McDonald’s and probably a week. So I got to looking, and there were actually two charges for that particular day. One for seven and some change in the other for six and some change. this prompted me to do some further investigating, where I realize that every other day, I have these charges from McDonald’s even though I never went there. On the days that I know I visited McDonald’s, I see the original charge and then later another charge for seven dollars and some change. It appears that somebody at McDonald’s help their self to my debit card number and they are doing small charges during the week hoping they would not be noticed It is always the same McDonald’s, on Mt. Carmel Tabasco road In Ohio.
My mother Is a current employee and has been for over 10 years now. Her son passed away on 18 October this year. She has been denied grievance pay after requesting from several managers supervisors above her.
Die to the repeated failure’s and getting sick numerous times from the food at 1035 E. Main St Montrose Colorado. After 40 years of being a mc Donald’s customer I will not spend one more dime at any of your stores anywhere. Mc Donald’s in my book has slowly dwindled into the great abyss trash heap.
I signed up for yr phone app. Every time I log in when I am visiting yr 44th st,Lynnwood WA store, I am locked out. I have lost a lot of rewards points and cannot use yr deals. I continue going to McDonald’s only for the coffee now. I can get yr basic menu from other fast food units, i.e. Jack in the Box, Burger King, Wendy’s. You can see my account with my unused rewards, j.jixxxx @yahoo.com. please advise, John Jinhong
Dallas, NC – Today was the 2nd time in two weeks that I’ve left the drive-thru without receiving my food. I left my home 15 minutes early this morning in order to get breakfast for my granddaughter and myself. I get to the drive-thru and all I can hear is a couple of employees going back and forth on the speaker. After about five minutes, I pulled up to the first window only to find a brand new employee who was trying to navigate her way- alone. She took my order and my payment. I pulled up to the 2nd window, behind a truck that had been waiting on their food for a good 3-4 minutes. I feel like that truck left without their food as well because I never saw anyone come to the window to hand them food. I finally got up to the window in hopes to receive my food quickly (two breakfast sandwiches, tea, and a frappe). I didn’t see ANYONE up front – not one soul, for at least another 3-4 minutes. I finally saw a manager come up front. She started “messing” with the frappe’ machine. I was able to wave her down and call her over to the window. I told her not to worry about the frappe’ because clearly the machine was not ready. By this time I had five minutes to get to work. I had been in the drive thru for at least 12-15 minutes at this point. The manager left again and came back after a couple more minutes. She handed me one sandwich and a sweet tea. I left with half of my breakfast order. I paid for two breakfast sandwiches, a frappe’, and a medium sweet tea! Is there any way that I can receive my money back for the items that I did not receive? This is the 2nd time in two weeks that I have left after paying for my items.
Would you please enlarge the awnings over the ordering board and the pickUp windows. My driver side inside the car gets soaked every time I pick up my order at the window. (when it rains)
I’m sure this is a long shot but we’ve been trying to get the Disney 50th Celebration toys. Is there anyway to get these still?
Thank you for any help you can give!
Hi my name is Gary daniels I feel like I was discriminated against because I just started I worked as hard as I could and was doing my job well and proper. But because I had a wedding to attend and had to only miss a day was not allowed to work anymore even though I have a higher Demand for the job then anyone rightnow. Could someone please explain to me why I got wripped off on my hour as well and how I can aleast work ?
Why is that your Apopka store located at 1678 W Orange Blossom Trail, Apopka, FL 32712 never have frapuccinos, ice cream or smoothies? Its my third time in less than a week( i live close by) that i go to get breakfast and they are always cleaning the machines.
I’m trying to fine out why my son who is 16 years old gets very little hours and has to take a 45 minute brake when most of the minor get more hours then my son..
I tried to use your website site to place my concerns but it wanted me to have your app but after my experience I don’t think I will be going to your restaurant again I just hope I can copy and past my original email I never received a response from. I visited your London ky site at 11:17am was met with a heavy scheduled crew waited over 25 minutes for my order. 2 of you employees with no hair nets on hair hanging over there visors. One of them took a order out to a car and proceeded to puff on his vape pen all the way back to the prep area. My order was special so I knew it would take a bit longer I asked for on onions extra sauce I received extra onions light sauce to which I didn’t find out till I was already on the highway. After what I experienced I was already so upset my husband wanted to turn around and go back but I refused to and have not eaten at another McDonald’s since. I emailed the link on the bottom of the receipt but never received a reply but I’m not surprised by the way that restaurant was run.
We went through the drive through at W. Wabash/Archer Elevator Road in Springfield,Illinois. Time was approx. 8:20p.m. on 10-23-21.
1.There was miscommunication during our order.
2. At the “pick-up” window, we viewed a rather disgustingly “unprofessional” looking employee raising her shirt to tie her sweatpants and exposing the belly area.
3. Then the gal “in-charge”(she told us later) handed us the wrong meal. She asked for it back.
4. We told her she couldn’t do that and handed the order back to her.
5. While this was going on, the “homeless- looking” employee was standing there in her nasty, sagging sweatpants, looking at her phone.
6. The employee “in-charge” handed us 2 of the 3 drinks we ordered and they were the wrong size. We notified her of the mistakes and she said that’s what we paid for. I said that’s not what we ordered. She said we would have to go back through the drive through to get the third drink.
7. I told her that I wasn’t doing that and was thinking about just forgetting the whole thing and getting our money back.
8. We told her that we were going to complain to somebody about our experience. She said, “You don’t run this, I do. And I don’t care what you say, I get paid by the hour.”
We’ve been married over 40 years, have eaten at restaurants all over our country and have NEVER been treated with so much negative attitude and disrespect as we were at YOUR facility that night.
We WON’T be back!
We’ll be informing others to avoid this facility.
Hello McDonald Corp. I’m currently National Field Operations, (QAM) for a service company. Quality service is automatic for me, no matter the business. I recognize good service and comment on the spot to individuals, Managers included. It is rare to see Caucasians working in your establishments. In my business Supervisors and District, Managers who work under my guidance and direction are trained to the point they become a clone of me. I implemented a Performance Benchmark scale based on percentages ranging from 01 to 100%. Taco Bell, McDonald’s, Jack in the Box, Burger King, Wendy’s just to name a few do not even rate in the single digits.
Most greetings are just plain rude. You are losing business. It is the scuttle going around. “I don’t eat there any longer.” is what people are sharing. You train the Mexicans and Blacks to do their job, Loyal in the beginning, but eventually, it becomes their way. Secondly, inventory numbers are not matching up, because of giveaways to relatives and friends. On-going training and strong supervision are needed. Then watch your numbers go up in sales and inventory. What expedited this complaint. Dallas Frankfort Dallas Pkwy. Black Women Working. Sometimes I’ve asked for the Manager on duty, and they’re not there.
We went to McDonalds on 95th and Quivira in Overland Park, KS to get the Sack Attack. They would not honor it. The Chiefs had one sack against Tennessee yesterday. What’s the problem?
I am cooking about bthe boss and the employee at mc Donald in Virginia they aint going by the rules and doing drugs on the job and playing around on the job I need too speak to someone no we so I can tell what is going on here is my phone number okay 903495xxxx please call now ok please, 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
My feedback is know since most restaurants area closing down restaurant’s dinner room’s drive thru windows is open in McDonald’s restaurant’s is the all law’s cleaning up restaurant’s inside kitchen area’s by guidelines and is all food is being cooked right is anyone that works in the restaurant messing with our food.
It has happened to me twice where I order at your restaurant # 13645 breakfast since breakfast menu was the only one available. Oder was received & a number is assigned. Due to a long line of the drive-thru, by the time I reached order station, I am informed that breakfast is no longer available.
This is not right, if order was taken & confirmed. How can I change at that given moment to a regular menu when one prefers to use the app so I can continue get my rewards.
Corporate should have a ruling that once order has been confirmed, your restaurant should be committed to complete the order. One example is my order on 10/23/21 order #68… I reached the order station on 11:07 but order was placed prior to that time & was confirmed.
I placed 3 delivery orders yesterday Oct 23rd starting at 6pm and all of my orders were cancelled.
I live in 89169 zip code of Las Vegas NV.
I had orders over 25.00 and ubereats and grubhub cancelled my orders.
What’s going on with my local McDonald’s Stores.
I was at your Mt.Pleasant location today (October 24, 2021 at 11Am ) I use this location almost daily . Today your manager was cough with out covering her mouth at all . Then bragged that she refuse to get the shot or wear a mask and then left everyone know that she couldn’t be fired . The mask thing didn’t bother me but Please use your manner your in a kitchen preparing food
I went to the Winchester, TN ordered breakfast at the drive thru. When I got home my order was completely wrong. I called no answer. I went there and explained that there was a difference in price. All I got was I’m sorry and no refunded money. I have always had a good experience but not here lately. I have ordered in the evening also. When I got to window to pay the girl was on her cell phone and using some foul language. She never put the phone down as I paid.really not good behavior for a business.
When we pulled in, the dt was quite busy so we attempted to visit in store, and the lobby was unavailable. We got back in the dt line, where we waited about 5 minutes without moving, my sister decided to order on the app. We pulled up to a curbside spot 3, beside a gentleman standing in the mulch, not the parking area of spot 2. The gentleman’s for was brought out about 10 minutes after we pulled up and the mgr who brought his food asked if he had a mobile order. He stated yes, the mgr then said next time you need to have a car. The gentleman politely told him that he wanted to visit instore but was unable to due to it being closed. Mcdonalds is the only fast-food place on that strip, there was an event held at Love an this evening, and I’m sure you wouldn’t be out any money if you lost that customer, but there are like 6 mobile order spots…. Who seriously cares if one is used by a walk up customer that is safely away from vehicles?!? I understand not being able to walk up to the dt as a safety concern, however times/abilities of ordering have changed and there was no reason this man was told he needs a vehicle especially with your lobby not being open! Now back to my experience, we waited an additional 10 minutes, a total of 19 min and 50 seconds to be exact (yes I timed it) for a plain cheeseburger, a plain bacon mcdouble , a large fry, and a chocolate milk and when the food was received it was less than stellar and you could def tell the burgers had set for a while bc the cheese was all melty. This is the second time within a month or so that I have had an issue with this specific restaurant and the first I filled out the voice and when it asked if I wanted to be contacted I chose yes and wasn’t. So that issue was unresolved as to why they upcharge for the healthy option of chocolate milk with a happy meal.
Service at McDonalds at 2230 Decker Blvd. Columbia SC 29206. Every time I go to this McDonald’s location it’s than the time before. While I understand it’s hard to hire reliable employees due to laziness and lack of proper parenting, it’s common sense things that are. The only reason I have continued to go there is because of convenience. The one down the street isn’t much better. They NEVER get an order correct, they’re standing there texting while you’re sitting there. I went there two times today and I got up to the line to order a happy mean with my earned reward points and the app said ‘Not available during breakfast hours.’ The first time I went I left and the second time they made me pay even though I have 10, 144 points and happy meals are 6,000 reward points I had to pay. A sign on the drive thru menu board could have had a sign on it stating the app was down. I’m just tired of everything about this location and will take my business elsewhere. Enough is enough. I work hard for my money!
Can you plz bring back the original cheddar melts.limited time is ok just bring it back.
In My Rewards app for McDonald’s I go through the drive-thru after ordering a mobile order and was charged 4500 points for a large caramel frappe so when you get to the window they charged me for the frappe as well as three breakfast sandwiches and tell me that my reward didn’t go through and it really irritated me very badly because it took the points off of my app so I left well I want my points replaced or I want a free large caramel frappe in the place of it I worked hard and spent a lot of money to earn those pointS
Friday night…no tarter sauce on fish, fries raw and cold, quarter pounder cold in middle, worst 22.07 I spent!
My food was cold and was not right after I receive a card from your corporate office. I called the store and told him that my food was cold and that it was unbelievable that they could serve cold food. I called back and the woman that was working the microphone at 8:22 p.m. Friday evening with the headphone on was extremely rude to me. And the food was still not correct. I need for somebody to call me 910-538-xxxx
Manager on duty is refusing to give food or money back
I called the McDonald’s complaint number on the first of October to leave a complaint. No one has gotten back to me. I have called 3 times. When I called today, nothing has been done. I asked to speak to a supervisor, but they could not talk to me, they just offered me a free breakfast sandwich. I will NEVER visit McDonald’s again. Shame on McDonald’s for treating your costumers awful. They have lost my business and everyone else I can tell about my very disappointing and rude experience.
This new rewards online system is very annoying. Lately when I enter the site I have to re-log in and set up MY profile. I keep losing what I had on my site. I had a large fry fir $1 until the end of December code, now that’s disappeared. Things keep getting shuffled, it looks like I’ve lost points. I don’t care for this rewards system you have going, and please don’t tell me its an isolated situation, because I’ve talked to other people who told me they just gave up on it as well. They said they sent in complaints, but ut doesn’t do any good. So, I am telling you, this is not working well. I’m giving up on it as well. I’m upset I’ve list my $1 large fry daily offer, and it looks like I’ve lost my points. So I don’t care for this at all. One if my friends said she can’t even get logged onto hers, so she just gave up. You need to do something better. I’m upset.
I visit Mcd’s 5-6 days a week m San Diego county and the Resteraunt on 2nd ave. Has 2 big sings on front of building saying Dine n lobby now open but @ 8a.m. this is not the case. Now i will have to go next door to Arbys
I tried to order at 2am. It was cash only. I went next door to take out cash and got back in line. I was first and was told to hold, someone came in the other line and ordered immediately. I have now been waiting 15+ minutes with no food
I went to the McDonald’s on Sheldon in Channelview worst McDonald’s I ever been to. I went on October 21st around 11:30 pm and ordered 4 cheese burgers no onion 2 McChickens mayo extra pickles and a sweet tea. They gave me an unsweetened tea and my McChickens were old. I had literally 1 pickle. I tried to call the store to make a complaint and no one would answer. I am very disappointed
I tried to purchase a pumpkin spice latte today in Greeneville Tennessee and was told that they haven’t had it on 3 weeks and McDonald’s won’t send them anymore, it’s done for the season. I told her that’s its still on the outside menu n she told me to sue McDonalds for false advertisement! Really? I will not longer be a McDonald’s customer
My granddaughter applied for a part time position at our local McDonald’s. She went in for the interview and was told she would hear back within 2 weeks. That was 6 weeks ago! She has called multiple times per week and was always told the hiring manager was not in. Today I myself called and was told they are no longer in need of workers under 18. I personally know of 2 other 16 year olds who have been hired within the past 2 weeks. I feel my granddaughter has been strung along for almost 2 months. I am very upset at the way this has been handled and feel my granddaughter was NOT given an equal employment opportunity.
Road sign states lobby open but doors are locked
I waited in line just to finally reach the window and wasn’t given a receipt just rushed to the next window and my order was completely wrong. My carmal frap had no carmal, my hash browns were cold and soggy and when I called to have it fixed I was told no because I wasn’t given my receipt and couldn’t turn around right that second to get it fixed. I have kids who have to be at school on time and I already wasted 15 minutes sitting in line and didn’t have time to turn around right then. The manager I spoke to was rude and acted like it was my fault I didn’t receive a receipt when my card was basically thrown back at me and the window shut. I understand that mistakes happen and you get busy sometimes but to not fix what was messed up is just wrong and poor costumer service.
I went to your McDonald’s on Aberdeen and they had burnt my food when I got home it was start then I had ordered a met Grill bacon and eggs with cheese and had one piece of bacon on it I don’t know what day is that office that McDonald’s but they need a new manager she’s have too much attitude and I probably don’t need to deal with that type of stuff so if I do something with her somebody will I’m sorry I’m staying like that I’m not no better person but somebody going to go in there her so somebody needs to put a new manager over there
I tried to buy a value meal and watched 15 people come and go and when I tried to pay with a fifty dollar bill was told we don’t have change. How much do you think was brought in from all those orders? Enough to break a fifty. Thought McDonald’s is top dog in fast food and can’t change a fifty?? Whatever!
To whom it may concern I was a drive-thru customer at McDonald’s in Danville Virginia, I think it was the manager because she was dressed different from the rest of the employees I had ordered some food and I wanted apple pies also so then the lady told me that I would have to wait 15 minutes for my apple pies however I waited almost 30 minutes then the manager came outside where they told me to pull in at and tells me I got to give you your money back for your apple pies because we don’t have any and I’m saying like well what about the first pie you said , she you had a sweet potato pie we don’t have any she told me so anyway she gave me back my money I’m still waiting on the two Mac chickens that I ordered and I didn’t get them so I went in and told her later because her attitude toward me I want my money back for my two Mac chickens that I bought so then she started talking loud to me and saying that ma’am the reason why we can’t fix no apple pies something wrong with the freezers and all this kind of stuff so I told her I didn’t have nothing to do with that just give me my money back for the Mac chicken. She still trying to tell me what the problem was and I don’t want to hear the problem I want my money back so she started give me my money and then she said I’m not giving your money I’m going to call the police so I said that’s all right y’all got 800 number actually what was the name she told me I ain’t got to give you my name so little young guys was standing beside her so I asked him what was her name and they was acting like they were scared to give me her name so they was like we don’t know so anyway I told her two young men y’all need to act like men and not boys. so when I walked off to leave the lady said to me you need to act like a woman instead of acting like a b**** I did not appreciate her calling me a b**** and when she called me a b**** the two young boys that was standing beside her laugh I did not appreciate that I did not call her a name if she going to be the way she is at McDonald’s with her attitude she no longer should work there she did not give good courtesy she talked hateful to me and I talked hateful back I feel like you all do not need a manager with the kind of character that she has and I know you all do not want them type of people to represent McDonald’s worldwide I am due an apology and you’re too young boys started laughing I did not appreciate that there was no funny to me I am so glad that I chose not to go up to her and do bodily harm she need to be reprimanded.. my name is Sharon Wilson you may text me or call me 1 4 3 4 4 2 1 5 8 2 2 this incident happened on tonight 10:20-21 the night shift at McDonald’s the manager was White she did not give me her name but I’m sure it is listed who was working on tonight. She was saying that I was hauling and screaming I was not hollering and screaming I was letting her know I wanted my money back and she was refusing to give it to me. Until one young man told her to give it to me. ( with the attitude that she had toward me that would cause anybody to raise their voice. I called the police so that they could handle it and plus she did not give me the right change however as soon as the policeman came he went to her instead of me of course he was a white cop and he listened to her and did not let me hear what they were saying when she told a lot of lies then I had to tell the police and what happened nothing was I ate the one called them they should have came to me first cuz I was waiting for them but he went to the white girl when she came out the door so he took her word over me and I know that’s that’s not y’all’s business I just want that to be made known the lady acted like I was the one in the wrong and she was lying to the policeman I asked the policeman did he did she tell you she called me a b**** he said no oh okay I was just pleased with him I took that ass being prejudice anyway that’s not you all’s problem so I just wanted you all to know what kind of manager that y’all have on that Saturday night need to be reprimanded I hope that I would get back answers from you all I am a faithful customer of McDonald’s
Visited the local McDonald’s in Kelso on spit almost $30 and it was all cold and still got all the way back home and they said that I can bring the food back and have them remake it I should’ve been offered to get my money back it’s not like they can take the food back anyways very disappointed and complaining on there
My name is Naketa Wilder and I worked at the McDonald’s in Leary Texas. I want to how can you get wrote up for being sick. I got wrote up three times for being sick one time I had an excuse. My daughter is pregnant and threatening a miscarriage and went to the hospital she called McDonald’s and Leary spoke with Felicia and Felicia did not deliver the message to me because I was on break when I came in she still didn’t tell me that my daughter had called and was in the hospital I got wrote up again for going to the hospital to check on my child. How do you get wrote up for something you can’t control I didn’t sign the two write ups today for being sick she said if I wanted to be off on my birthday which was the 18th Monday that I should have just called off but I was sick I went to work and got sent home and I still got wrote up for it how is that possible.
Why qty ld meal is soo high now? Store#34268 sm. $7.48 is this some of that Chick-fil-A stuff? 😳
I have contacted corporate office several times due to awful service, I was told someone would contact me regarding my issues with Batavia ohio location on hospital drive. Firat of all my lid was not on my coffee properly which caused it to spill n burn my hand n leg!!! Second visit because I made a bad choice I ordered a large coffee got a small n a medium instead without the cream and sugar…while waiting for my wrong order I could hear the manager inside yelling at employees and telling them to tell another customer if they don’t like it call corporate! Well I didn’t like none of the service the attitudes or the fact I got burnt by them being cateless!!! I’m considering consulting an attorney considering I can not even get a response from Mc Donalds!!! Not very good way of handling business! I am very upset and angry…you’d think me telling you I was burnt because of careless employee I’d have gotten some type of response!!!
Just wanted to let you know that one of your workers at the trintiy point McDonald’s in washington pa 15301 tested positive for covid and has been working with it. Refuses to get retested and stated that she can do what she wants. Her name Ashley Oglenski.
I went to the McDonald’s located on Harbor and Westminister and I had a bad experience. They first didn’t have ketchup & after they gave me my order they told me they didn’t have any lettuce. I was very unhappy.
Hello, my name is Tina and I would like to thank you for the opportunity to give some feedback. In the world today with everything going on I try to take things not to personally and with a grain of salt, however I was met with the most inappropriate and disrespectful responses and behavior that I have ever seen at a McDonald’s. I have lived locally for over twenty years now and I am always pleased when I order food from the Market Street location in Rockland Massachusetts. Whether there was a mistake or not they will always make it up to you and fix it, there are usually young people working there from the local high school and it’s always a great and pleasant experience regardless. Everybody is mostly happy with great attitudes and always willing to get you whatever it is that you need. This is the one place in the neighborhood that I love to go because I am always greeted with a smile and a happy positive attitude. I personally am not a big McDonald’s fan however I have teenagers who are so I have been going for a very long time and like I said I always enjoy my experience I always leave happier than I was when I went in. Always! That’s why I am writing to you today I was so very surprised at my visit tonight and it made me think back about the past few months up to a year ago. The first instance about a year ago I was in line in the Drive-Thru the car that was two cars ahead of us must have had a big order because they were taking some time although we did not complain or beep or say anyting but there were two cars behind me that ended up driving off. When it got to our turn and we pulled up to the microphone they turn the microphone off and all of the lights outside even though we were the very last car. So I stayed in line to go up to the window and ask why that had happened I was very offended. We sat and waited for that person to get their big order and the other two cars in front of us to have their turn and as soon as we pull up to the microphone they turn everything off. However we got no response. Nobody came over to the window to speak with me they completely ignored us as if we weren’t even there and after two or three minutes of sitting there they put up some bags or cardboard so that we could not see through the window. I have also had a lot of bad attitudes throughout the year but I just chalked it up to their has a lot going on so I’m sure people’s personal lives are stressful. Something to note is that I am not seeing this Behavior from children it is mostly adults sadly enough when I asked if there’s a manager on duty they say that they are the manager. Which brings me to my incident that happened tonight I drive a blue Ford Taurus that looks a bit like a SUV station wagon I was in the Drive-Thru at about 8:30 to 9 pm. I made my order and I asked if they had any McFlurries the women taking my order said no. When I came up to the window to pay I noticed that they were making McFlurries I could have been mistaken maybe it was something else or maybe the woman who took my order was mistaken maybe they didn’t have any McFlurries earlier and they were back on now so I asked the young boy who I was paying at the window if they were in fact McFlurries and he said yes so then I proceeded to order one. He told me I could not order at the window that I would have to drive back around again which is when I told him I ordered one at the microphone but I was told that they don’t have any. The young boy turned around to double-check with the elders who are on duty and the woman responded with forget it just make her one however there was a man there with dark brown hair who said what the hell doesn’t she understand we said no and proceeded to tell the boy we don’t have any ice cream at all. I have been getting used to this Behavior so I didn’t say anything and told the young boy I was sorry that I was mistaken and I paid for my order. When he handed me my change I stepped on the gas to drive away but realized I didn’t get my bag of food so I had stopped the car with the rear of my car still being at the window I got out and walked over to the window and grabbed my bag of food I opened it to be sure everything in there is what I ordered and I noticed that the french fries were cold. So I walked back to the window and ask for some ketchup and told them that my French fries were cold if I could have some hot fries the older man with the dark hair said no absolutely not waved his hand at me and said get the f*** out of here and slammed the window. I asked if there was a manager on duty a woman who was standing there the whole time stated she was a manager and that if I wanted hot fries I would have to get in line again and come back around because it was going to take 3 minutes. I told her that I noticed the car is behind me were ordering french fries and that I was in line first they had french fries for the cars behind me however I would be willing to go back around and wait in line but why was that behavior appropriate from her co-worker. She said she didn’t know but I have to leave because there are other orders and other cars that would like to pick up their food. I asked her if I could have that man’s name and she told me all of her employees are underage and she cannot give out names of employees that are under age however this man was not under age there’s no way this man was under 18 years old. when I asked her if I could have her name she said I am the manager I told her that I realized that, she had already told me that but can I have her name that’s when she stated I am the manager again. Then said I have to leave or she’s calling the police. Her employee just waved his hand at me said absolutely not to me having hot food told me to get the f*** out of here and slammed the window. I’m pretty sure there are cameras I pointed to the camera right above that man’s head the one that is over the register at the drive-thru second window where you pick up the food. Not only was that experience completely uncalled for when it comes to customers but also the poor kid who was at the register doing his job he was shaking and obviously nervous and Afraid once his coworker started to behave like that. Not once was he nervous afraid or shaking when I was speaking to him he was smiling and happy and trying to explain things to me like us not having McFlurries and not being able to order at the window he was very apologetic yet confident. Once that man started to behave like that he became afraid. I have worked as a waitress for almost 25 years and any manager would have asked that man to go to a different post and she should have apologized for his behavior and done whatever needed to be done which was only to get me hot fries. Not only did that not happen she refused to give me her name refuse to give me his name try to blame the situation on somebody else( underage child who was completely innocent) and threatened to call the police. This is all because I asked for hot french fries . I never once Rose my voice or said anything inappropriate. Or was rude or disrespectful in any way. The McDonald’s on Market Street in Rockland Massachusetts it’s no longer the family-friendly and child-friendly positive experience fast food restaurant that it was only a year or two ago.
Thank You again for your time. I’m going to stay away from there for some time however if I am ever threatened that they are going to call the police I’m going to let them because I will be recording the whole time.
I’ve just experienced the worst customer service from one of your managers. Horrible. Embarrassing actually. I used to work as a shift manager at one of your stores. Loved it. I went through your drive-through and ordered a meal for my family and the cashier repeated it back to me everything sounds great. Once we get to pick up our food they don’t give us a drink. So now they are Demanding a $1.08 for our drink… We say fine go to pay for it they won’t take our card. They tell us to come inside or give us cash. They messed up the order to begin with. The manager was rude. Told us to get back in line. Told us he wouldn’t give us our drink. So I wanted our money back. He told us to come inside. We don’t come through the Drive thru to go inside. He lost $30 order and a repeating customer over $1.08. Not to mention the food that was wasted. Im a manager at a very large corporation myself. I would never ever jeopardize the integrity of my store or service for $1.08. Or refuse a payment.
On October 19th at about 4:20 I called McDonald’s and I was complaining about the french fries I ordered a french fry with no salt pretzel and I was informed that they do not let you guys do not have french fries with no salt on your menu and if they are to my liking maybe that’s because I have changed the way you make them because my mom can’t have salt because my mother is not allowed salt and it’s like they just threw him back in the grease and other customers I wish we was very dissatisfied and the man that we spoke to would not give me a name but did say he was a manager and I didn’t need his name but he didn’t the front of my mom because she was not responding to anything I was saying about the order not being satisfactory and I finally just started cracking up laughing that’s not funny. I’m professional and that was that Claycomo McDonald’s in Missouri thank you very much just thought I’d let you know very unprofessional
Good morning Sir
How come I order sundea icecream at home and the cups arrive literally half empty..And this has been happening with me every single time i make an order for 3 years now taking into consideration that i make an order almost every 2 weeks..i talked to the call center tens of times to solve this issue and i make a comment when ordering but unfortunately problem still remains the same..i live in Sheikh Zayed – Cairo Egypt and the orders are from Sheikh Zayed branch..hope anyone can help me in this issue as it’s Mcdonald’s reputation after all..
thank you
I see the commercial for Wendy’s saying their fries are better. Not a chance.. loving my McDonald’s
I tried to stop at the McDonald’s on college drive and horizon road in Henderson Nevada tonight and I can ride my scooter around on the streets I can go to speed limit and everything we get your McDonald’s refuse to serve me and made me look like a fool in front of a bunch of people because I was on a scooter now what is it you guys are going to do to make me not sue you guys for millions of dollars over public hiliation stupidity and down right common sense I mean come on if I can legally be on the road with other vehicles it’s an Electric scooter FIGURE OUT WHAT i GET IF I DONT SUE YOU
Why is it that none of the
McDonald s in my area participate in the Halloween booklets for kids?? I live in Hampton, TN
Why Are shake machine always
Never working
When it’s a deal
Yes my name is mario spencer and I want to make a complaint about female name Vonda and our supervisor name hose at a McDonald’s in quitman ga I were working with this company for five months and the female the name that I have said she have been coming in to work with a problem using flowley language tours the employee and never been fired hose have stade to everyone about it and fired a guy for using the word but never fired her we all fill that it’s not fair for her to keep working there and all there family wonder why she still working there
Yes my name is mario spencer and I want to make a complaint about female name Vonda and our supervisor name hose at a McDonald’s in quitman ga I were working with this company for five months and the female the name that I have said she have been coming in to work with a problem using flowley language tours the employee and never been fired hose have stade to everyone about it and fired a guy for using the word but never fired her we all fill that it’s not fair for her to keep working there and all there family wonder why she still working there
Saturday, October 16, 2021 I was in the drive thru at the Mitchell location and the man working dive thru was very rude and belligerent. He left his mic on and I heard him talk about all of the stupid ignorant customers in the drive thru. We sat there for 15 min before he asked for our order. I told him I wouldn’t be ordering and he rudely said have a good day. So I went inside to talk to the manager on duty and he told me it was a touchy situation because the guy in drive thru is his boss. Not the way I think paying customers should be treated at all.
ו live in tel aviv israel.and buy a lot in macdonalds,i like to conplain about the very bad treatment toward the customers.but first-did you know that there was no mayonais and cheese for customers for about 2 weeks in all israel mac resturants? Were you been anformed about this?
In i day in london ministors resturant there were bad foults like no soup in bathrooms that the manager was informed and didnt care to fix at all.ugly way of talking to customers like awoman asking for a fork for her aalad abd getting answer-we dont have.almost 20 minute to recieve an order and serving an ekdely woman 4 coffee withuot try or teaspoon or suger.serving no napkins so peopke clean theire hands with the paper the workers clean the tables…ans so on
Please contact me
avigdor hasson
Avigxxxx @gmail.com
Tl -97250623xxxx
The rider ask my daughter to pay again the item but the friend of my daughter already paid it thru gcash can we contact the rider?
Its currently 2:46am I got here at the drive thru at 1:42am it took an hour and 10 minutes just to get my order taken at the pick up window it’s just ridiculous.
McDonalds in Donna tx 78537
when I left McDonald’s Robert the manager had messaged his friend who is my ex that are you just been in the workplace is this allowed I felt like He gave my Location details away And inform my ex of where I was when I was Is this allowed
I would like to be boss of the whole coperation of mcdonalds
the iceceams has changed there no taste have you changed supplier had not creamy infact it taste like water frozen but colour absolutely shocked how much it changed will not be getting icecream from MacDonald astabliment any time soon always got it as thought was lovely flavor not recently thought
I I posted on the app for McDonald’s I never got a real response other than they’re looking into it
McDonald’s 11500 I spent 52.00 here on 9/29 I waited in an empty drive thru for 10 minutes and after I gave my order and paid I was waiting on drinks I only ordered 2 meals large instead I got 3 or 4 large sized and I noticed I was charged for larges and given medium items I asked for it to be fixed the boy covered in tattoos with red hair got hateful with me and my husband qnd then proceeded to say something rude and walk off a manager came over and said he was sorry asked me to pull forward took them 4 times me my food and the correct food at that I was treated horribly in front of my 3 small children and then for an employee to say something as rude as he did and walk off if unacceptable I have my receipt for this visit and I’m disappointed as we get McDonald’s about 2 or 3 times a week of my children have sports after school. I won’t return to this one ever again
Please stop making your coffee so hot!
You want feed back and we give it to you. Then the code you get for buy one get one doesn’t work.
Your rewards are useless to me when I want to use them they’re not letting me use them Nothing is available during lunch time so why do I even get rewards
I am the frecuente customer for McDonald’s in Miami now but in Phil y in Boston Atlanta Panama México and Puerto Rico. Why the service of this store is so bad.
Yesterday is the third time I visited this store. Have only two employee and you need to wait more than 20 to 25 minute for take your order. And the actitud of the employees is arrogant and rude is like take go to other store.
Thank.
Sent from my iPhone
Needing to get a copy of serv safe for former manager at the three rivers McDonald’s. I’ve called countless times, the phone never gets answered. I was able to get through one time, was told it would be emailed to me and I haven’t recieved it.
Manager didn’t use his own email, rather a general email frol.the company so he has no access to his scores.
I would greatly appreciate any help in this matter
#10530 has some problems. They never get the order right, and I am not kidding, the parking lot has trash all over it. Went this morning, trash every where, a pile of French fries at the pick up window. Please make the necessary changes, or I am done. I can only imagine the inside. One other thing, the mocha machine is always down. Sad.
hello my name is katrisha west i have 6 years of experience i got hired at the McDonald’s on 29 st of san angelo tx … im a very hard working women with 6 kids i did everything they asked me to do .i have the superviser name mike youngkin they is very rude and i also have Anthony Hernandez store manager he is very rude .. i got Terminated because i had to go to the bath room my stomach was hurting realy bad i told them both about and they were extremely rude to me they made me clock out early and this morning let me go bc of it NW i dnt have a job . i was the best worker they had as well i would lile to make this complaint bc i have family to provide .. i don’t think this was a far Situation. I would like to fight this because i did realy need this job if they there is any possible way to fight bc of bad supervisor and bad management just because if they have a bad day they take it out on me
Im amazed that you allow some guy to park his GASOLINE TANKER TRUCK in your employee parking lot at the McDonalds in Inverness, Florida. The McDonalds by “Save A Lot” grocery store. Will you have gasoline with your Big Mac sir/maam?????
My family use to love going to McDonald’s in Vidalia Ga. Here lately the food has not been tasting like it should. The center of the meat has been raw, the fries are cold and they leave out part of your order or they give you someone else’s order when you go through the drive thru. I hope something will change.
I am very disappointed in the little falls mn mcdonalds. I door dashed mcdonalds and got no drinks or ice cream, your guys ice cream is not cheap. It is not my fault that the workers forgot it, and now my child doesn’t get his ice cream. I called and she said they are short staffed so I can come pick up an application, absolutely not. And she hung up on me. I am going to share my review everywhere, that was ridiculous.
I placed an order thru your mobile app. The quarter Pounder with cheese They were raw in the middle and there was no cheese. I didn’t notice until I was done. I hope I don’t get sick. It was in Marshall, Michigan on 10/01/2021 at 6:40 pm.
My husband and I went to McDonald’s 202A Hwy 19 Americus Georgia about 20 minutes to 7pm. I ordered a Big Mac Combo meal. I checked my Big Mac because the last time aI bought one, I got home and there was a teaspoon of sauce on it. This time I checked it before I left out the door. THERE WAS NO SAUCE. I SHOWED IT TO 3 LADIES. ONE WAS ANSWERING CALLS FOR THE DRIVE THRU. I ASKED FOR SOME MORE SAUCE AND I waited about 10 minutes before I got that tiny cup. I told her that I needed more. I told her I would pay for it. No one was moving. to get me any more sauce. I called for the manager and she ignored me. My husband got upset because employees were standing around talking. I had to keep asking. I kept getting ignored. They were kind of busy. I understand that. But. They were not too busy because employees we’re standing. MY HUSBAND AND I WERE VERY UPSET THAT WR HAD TO wait ALMOST 30 MINUTES JUST TO GET BIG MAC Sauce.k.
I would really love it if y’all would bring back the steak,egg & cheese bagel that is my favorite breakfast item and I am going through withdrawals from not having it anymore so please help my craving and bring it back.
Went to McDonald’s in Dallas downtown.Commerce and Field I ordered a sausage McMuffin with egg and a cup of oatmeal.Git to work and opened the sandwich the muffin was burnt and there was no egg on the sandwich
I tried calling several times.
It seems they leave the phone off the hook so we can’t put our complaints in.
So unprofessional.Beedless to say,I am now very Hangry !!! plus I paid for a 3.45 sandwich and got the burnt 1.00 sandwich 🤬🤬
Went to McDonald’s in Dallas downtown.Commerce and Field I ordered a sausage McMuffin with egg and a cup of oatmeal.Git to work and opened the sandwich the muffin was burnt and there was no egg on the sandwich
I tried calling several times.
It seems they leave the phone off the hook so we can’t put our complaints in.
So unprofessional.Beedless to say,I am now very Hangry !!! plus I paid for a 3.45 sandwich and got the burnt 1.00 sandwich 🤬🤬
Having received McDonald’s gift cards, I elected to take my best friend for a sweet treat. Though the price listed on the menu clearly listed the McFlurry at $2.39 I was charged $3.59. I enquired about the price discrepancy and was told the menu hadn’t been up datedto reflect the price increase. THE CASH REGISTER CERTAINLY WAS!
Your Tallahasse locations should close until you find someone who knows how to run a business. Thankfully their is a Wendy’s nearby.
Good afternoon. I have been a loyal McDonalds customer for literally 50 years. I came to a Livingston NJ McDonalds 2 days ago. My order was simple: a buy one get one free with coupon double cheeseburger with ketchup only, small fry, and medium Sprite. Not only did I NOT receive my free double cheeseburger, my fries were room temperature. This is absolutely unacceptable and I am outraged. You would think after 50 years of being a customer (since 1971) that such a n UNcomplicated order would be easy. It seems that it is not.I only have a half hour for lunch, the establishment is 10 minutes away, so returning was NOT an option.I am SERIOUSLY considering making my fast food choice elsewhere. It is my hope that this grievance can be adequately addressed. It would be a shame to have a 50 year customer end an otherwise fantastic relationship.
I waited for almost a hour at the McDonald’s on 9th and spring in Reading pa and got cold food
Prescott rd location just dEnied us our pickup order order that’s already been pulled from my acc
McDonald’s at 4110 Hull in Richmond Virginia is the worst run McDonald’s I’ve ever seen. They close the lobby at 3 oclock and the restroom.
Their service is completely terrible.
The management is slow and they be cussing with little kids is present when they do open.
They are nastiest group of people I’ve ever encountered. You need to fire the entire crew , put new management in there and start again..
Why do you allow customers to place delivery orders for items you don’t serve at that time of day? E.g. lunch during breakfast hours, vice-a-versa, or ice cream in the very early morning. This is 2021 and your IT guys should be able to fix this by individual store, so 1000s of drivers a day aren’t risking their lives, while losing money, for an order that should never been allowed to been allowed to be placed in that fashion!
My mcdonalds location is price utah, 84501. The frappe machine is broken. The lady I asked about it, said that it may be a very long time before it will be fixed, because they don’t know of anyone that can fix it. I suspect they may have not even reported it at all. It has already been broken for a month, and they still have no update as to whether it will be looked at.
Just picked up my order and came home, and my Filet OFish is not in the package.
I called the Centerville Rd McDonalds in Lancaster, PA and the lady told me to drive back for the sandwich.
Unacceptable!!
Yes one of your staff members at McDonald’s on Minnesota avenue was very belligerent cursing calling me out my name telling me I am crazy and was threatening me on beating me up because he got my order wrong and I made a complaint about my order he was very very disrespectful loud and belligerent person and yelling at me and my family and threatened to throw a soft drink on us in our car I am asking for someone to please reprimand this store and reprimand the employee he was a Spanish employee a young man who was working to drive through today September the 28th of 2020 thank you
During the Interview for employment I was asked if I was a felon By Marci the HR supervisor and was told because I’m a felon they cannot hire me. 12311 N Main St, Jacksonville, FL 32218
I wait all year long just for your one season of Pumpkin coffee 😋.l go to buy it only to find out StateLine Texarkana Texas doesn’t have it in stock. I don’t go into my favorite McDonald’s very often because I have to watch what I spend but when McDonald’s fall pumpkin season l have to have my pumpkin spice coffee 😋☕.All the ladies in there are just wonderful with great 👍 friendly service,good ambassadors representative for your company.l want my pumpkin spice coffee it’s on the McDonald’s sign outside but none do they have inside.How fast can you please send them some pumpkin spice coffee please 🧐😋👋
I went thru mcdonalds sanger California drive-thru and ordered a quarter pounder. They had me park. When I got home with my food, my burger was so black and burnt I couldn’t even bite into it. I threw it out. It is unacceptable and vary unprofessional for a restaurant to see that and still give it to their costumers. This is the worst mcdonalds. I will never go back.
Bad aptitude this morning Chinese girl and charge me double on my Debit card 5:17 am.
Is it possible to purchase a complete set “Magical Celebration” Walt Disney figurines? If so how? Thank you!
Photo of Tony R.
Tony R.
Marshall, VA
06
9/27/2021
So this is the 3rd night picking up food here just after 7:30pm, if the manager doesn’t want to to business here, maybe they should close the franchise and let something else come in there that does. So now the third night in a row the fries were at the least hours old and cold, the milkshake machine was supposedly broken again, but we checked, if you go there at 5:00pm it works just fine. it’s pretty obvious they just want to wrap up early and start shutting down machines to get a head start on cleaning up. Why not just change the hours and serve quality fast food while you are open and close an hour early and start your tear down, or just give up and let someone else take over the property.
I would like to file a complaint against the McDonald’s located at 11167 Lorraine Rd., Gulfport, MS. I was most disappointed at how I was treated as I waited in one of the drive-thru lanes on Sunday afternoon, September 26, 2021. I waited in line for approximately 15 minutes before I pulled up to place my order. When I got a chance to order, I noticed only cars in the outer lane were progressing to the window, and when I tried to bring this to team member’s attention, I was rudely shouted at by a possible manager, “I only have one order taker and you have to wait your turn!”
She continued to shout over my voice as I tried to explain what had recently occurred. When I was asked for my order, I refused! I cannot support a business where people are rude to me. Please note I was traveling through Gulfport along I-10 East, thank goodness for the availability of other restaurants along my route.
You should also be aware that the restaurant was not crowded, there were very few cars parked and not many cars in the drive-thru lane. The team members at this location are seriously in need of training in customer service!
Horrible visit .no drink cold fries warm burger .came as a takeaway which was not right as sitting in staff not worried
Mcdonalds Kenwood Ohio is out of jelly.
I ordered a to go meal at your Newton Grove,NC location & was highly dissatisfied. I ordered a cheeseburger meal & received a cheeseburger with no burger! Just cheese, pickle, onion & ketchup. So, once I got home and noticed I could not eat my meal. How hard is it to make a cheeseburger? How does the burger get left off from a cheeseburger? I wasted my money! Couldn’t eat my meal!!!
This is no comment right I’m a little bit upset I put my application in to McDonalds to be weeks ago I did not get no calls for an interview all right I feel like I’m being discriminated against now this McDonald’s is Jamestown New York on Foote Avenue I’ve been calling putting me off and I don’t like the professionalism I was being handled I called did you look at my application cuz all I see it I didn’t get around to it yet it doesn’t take three weeks my phone number 716 251 xxxx it doesn’t take three weeks to look at an application if I don’t get no response I’m going to talk to an attorney
Hi the meir park branch in stoke on trent is really bad. Me and my kids have covid so I called for some food as so weak. Once again the kids food never arrived kids cried so did I as not well. No one at branch helped they sent us to a phone line that dnt work. I have posted about my experience on my community group and one if you staff has said this. I’ve had staff be quite rude and lists loads of problems for themselves. The drivers look to be the ones causing the problems messing the orders up. Can u not have your own deliver guys so if it happens food can be sorted out properely. I can send you the post on email there are loads of ppl that sad about service
Hi the meir park branch in stoke on trent is really bad. Me and my kids have covid so I called for some food as so weak. Once again the kids food never arrived kids cried so did I as not well. No one at branch helped they sent us to a phone line that dnt work. I have posted about my experience on my community group and one if you staff has said this. I’ve had staff be quite rude and lists loads of problems for themselves. The drivers look to be the ones causing the problems messing the orders up. Can u not have your own deliver guys so if it happens food can be sorted out properely.
When I went to dinner last night at one of your stores here at 48th Street and Southern in South Phoenix I usually go there quite often actually cuz I live right around the corner almost I always order two plain hamburgers for the dogs that’s night I asked the fellow that was giving out the food at the window several different times if my two plane hamburgers were in the box it showed me time after time yes they were in the box when I got home just like the week before and the time before that I was always missing something I was missing my dogs two playing hamburgers when I called there to complain about the two missing hamburgers I was told if I didn’t like it I could go someplace else now being a past second assistant to the to the store manager for quantum foods USA and West Sacramento I trained all my employees to treat the customers like they should be the most important thing because they actually are I’m not saying that there wasn’t a mistake made I’m saying that when I told the manager lady that I spoke to about missing something every single time it goes she said well if you don’t like it go someplace else and I thought can you imagine what would happen if everybody went someplace else I never got my two hamburgers she would not fulfill them when I went back so that I told her my food would be cold again that night like the other night when I had to go back to get something replaced that they’ve missed
We stop at the store located on Broadway and they said they were closed at 9:40pm, all the lights were on but the front counter employee who was using his cell phone leaning on the front counter informed us that they were closed, please update your hours.
Hello, unfortunately I have to leave a complaint about the store located at 4110 hull st Richmond VA USA. Here’s what happened. I’m a door dash driver and I came to that location last night to pick up a food delivery for a customer. It was around 10:30pm. I pulled into the parking lot and saw 3 or 4 employees appearing to be on break standing around/chatting etc. I asked them if I as a dasher should go inside or go to the drive thru to pick up the order and they told me to go to the drive thru. I sat in line with many others for at least 20mins with no one taking orders to move the line. A few people drove off because they were tired of just sitting there. Once I got to the intercom, I waited for another 10mins for someone to ask for the order. Finally, I got out of the car and walked around to the drive thru windows to see what was going on and I saw an empty restaurant. Not one employee noticed me hanging around the windows. It was around 11:30pm at this point, I walked around to the other side and found the same group of employees still chatting in the same spot so I asked them what the hold up was. The same group then told me that they were having technical issues with the system and couldn’t take any orders at all and they were basically closed. I turned around and looked at all of the people that were sitting in the drive thru along with my car and wondered why, why they would tell me to go to the drive thru and allow other customers to get in line when they knew that the restaurant couldn’t provide services. The other people in line asked me what they said, so I was the random person who informed the customers that this location was unavailable. I then had to call my customer and inform her, plus call door dash and make sure she got a refund for the $20 or more that she spent ordering from the location. I was in an adjacent parking lot while making these calls. I could see that the employees were still just standing there saying nothing as new customers pulled into the drive thru just to sit in silence until they got fed up and drove away. I’m sure you all are aware that unprofessional behavior took place. If the employees were telling the truth about the system failure, why not come out and notify the customers? Why did I, a random person end up telling the people in line? Why not close down the restaurant for the night? I don’t want to assume malicious intention, but it seemed to me that those employees thought it was funny to watch customers pull into the drive thru not knowing they wouldn’t be served. I don’t normally report things but this situation was not handled properly and all of us were upset in that line. Not because we wouldn’t get food, but because a group of employees were standing right there watching us waste our time. I was also upset because the hour I took sitting in the line removed the chance for me to take other deliveries so I missed out on income as well.
Thank you for your time and attention to this.
I have been using the McDonald’s App and had accumulated 20,000 points. I went to use the app again this evening and kept getting the message to join. I tried to go out of the app several times so I clicked “join” and when the app opened all of points were gone. Is there any way you can help me get my points back?
What happen to the breakfast burritos? Here is what I received in ANDOVER, KS they were good at one time but, this is ridiculous. How can I send pictures?
I just wanted to give a complement to Sumeria(?!) At the store location at Houston Levee and Winchester in collierville, Tn. She was incredibly nice and well mannered while talking to her in the drive-through. She has made me become a returning customer.
Just left McDonald’s in Darian, Georgia, and what a horrible experience that was. Human poop all over the bathroom, which was told to manager who walked back, came back a couple minutes later and started serving again. There was no way it was cleaned. New worker at the register had NO idea what he was doing, took 20 minutes for 3 people to place an order. The manager finally came over to help, but reprimanded the worker rather than helping to figure out the problem. Took another 15 minutes to get our food but the place smelled so bad if sewage, we went outside to eat. It was terrible. Then, we decided to read the reviews online. Obviously, this place has had issues for a long time. We will make sure we never stop there again
When a associate tells you never to come back because you mentioned the crappy service. Roo funny. The Burger King across the street will get my business. It’s a shame your company doesn’t care about your customers.
There has not been one time I have gone into the Moorefield W. V Mc Donald’s right. Tonight once again I was charged for food I did not get and got wrong food in bag. Young girl answered phone, I asked for Manager. She told me I am the Manager. When I stated to tell her what had happened she was rude and hung up on me.. My order cost almost 40.00 and only got half of it. What I did get was not even what I ordered. I did question at register why so much, she said the register was broken and will not give receipt & walked away. We will never set foot in this place again, we are fed up.
Please help or just 5ell me to opt. Out .I’ve completed your surveys over an over to win the one hundred on McDonald’s food .And I now know your company scams us old people
I need payroll phone number l work at McDonald’s columbia pa l didn’t take my checks for 3 weeks
Hi my name is Haley and I was just at a McDonald’s in Valdosta Georgia Hi my name is Haley and I was just at a McDonald’s in Valdosta Georgia On N. Saint Augustine Rd. 31601 is the ZIP Code. Well I am a loyal customer to McDonald’s I go there quite often really. But today the service I was experiencing was just not like I usually experience which is usually good. I ordered a Mc double with Mac sauce and no pickles, and a mcchicken add cheeese along with a large sweet tea and water. But none of my food had the add-ons and my big double had pickles which I’m allergic to pickles. It hurt my feelings because if I would’ve ate that pickle I would’ve flared up in hives in my throat would’ve started closing it’s a good thing I checked and it just really hurt my feelings because usually whenever I go there I get what I order you know but it really hurt my feelings and I was just calling to complain and was going to see if there’s anything y’all could do about it. also I was charged for all the add-ons and paid for the add-ons.
Why do you allow a franchisee to let a store look like it was created in 1961? The store in Beaverton Oregon on the beaverton Hillsdale Highway is beyond vintage, in horrible condition on the windows outside, the inside is so slow because you have no electronics. Isn’t it time to get them to do something with this store. I will go to another store close by before I’d ever go back to this location. As a stockholder, I’m shocked that you have no forced them to do something with this location, even though it’s a money maker.
Just went to McDonald on Beaumont ave in California and they said they closed at 8 when online tot states and so does on the door that They close at 9 and she said they close at 8 and was text texting And rude and said that to about 4 other cars in line too
I worked at McDonald’s until 2 days ago and they expect to much and pay to little BUT that is not my problem. Today is September 23rd it is payday for those of us in Joplin Missouri. I like many others get my pay on a card that McDonald’s issues its a Paychekplus card. So usually I get a text around 2am letting me know my pay has been put on the card well right now it is 7pm and I have not gotten my pay for the 2 weeks of work. My check stub is posted on the portal but no pay!!! The Paychekplus website is gone the customer service line is gone and Nichols management who are the franchise owners won’t answer the phone or return my messege. I already worked those hours I want my money. Of course the billionaire owners don’t let any of us know what is going on. I need to pay bills and buy food. How can they just ignore us???
I’ve conducted missions globally as a security force member and had always been surprised to see a McDonald’s. I knew your international reach but the extent, considering my occupation, helped me expand my understanding of U.S. & global economic entanglements.
That said, your not just a “fast food” entity; you are a major influence and potential entity of massive change globally. YOU LITERALLY! May be able to mitigate a real “Idiocracy” future. That may sound silly but mark my word ignoring ones’ capacity to innocuously create a better society is unfortunate.
Conclusively, If you’re truly an eco/ethical/moral-focused entity, scrap your ridiculous superhero toy roll-out. An unfathomable number of sponge brains demand McDonald’s over a nutritious home-cooked meal for your toy. Please, please, please introduce STEM-focused toys! Save way more money by introducing sea Monkey kits; those TED talk dollar paper microscopes; chopstick nets for daphnia culturing at home; fabric nets to catch insects and report to the citizen science app on the hundreds of forestry .gov websites.
For goodness sake! There are way cheaper means to toy your consumers. Moreover, the younger generation and there after are going to cancel you outiout of you don’t do anything that makes people feel better about giving into a child’s addictive demands of McDonald’s.
If you’d like a more expansive explanation regarding paying a fraction of your current rollout for real, moral and efficacious toy initiative you can contact me anytime at (701)500-xxxx.
I have worked with many kids and know their psychology and what draws them in intrinsically. Drawing them toward fantasy and physical garbage that parents have to clean up or step on is no way forward.
To whom ever receives this email, I had purchased the 2 for $ 6.00 Quarter Pounders for lunch and when i arrived back at work and bit into mine they were raw inside so returned those 2 back to them , received 2 more , got back to work , and AGAIN both of those were raw , only the outside brown , so returned again and they didn’t compensate me with anything , only gave my money back ! Our Employee’s eat there regularly but I will not be going back there again ! Eating raw meat can be a health hazard as i am sure they should be aware of , maybe i should be calling the health dept. on them ! The location is 6214 Old Shepherdsville road 40218 , 502-961-8678 ! Very dissatisfied customer !
To whom ever receives this email, I had purchased the 2 for $ 6.00 Quarter Pounders for lunch and when i arrived back at work and bit into mine they were raw inside so returned those 2 back to them , received 2 more , got back to work , and AGAIN both of those were raw , only the outside brown , so returned again and they didn’t compensate me with anything , only gave my money back ! Our Employee’s eat there regularly but I will not be going back there again ! Eating raw meat can be a health hazard as i am sure they should be aware of , maybe i should be calling the health dept. on them ! The location is 6214 Old Shepherdsville road 40218 , 502-961-8678 ! Very dissatisfied customer !
Yes I like to make a complaint or McDonald’s in Winnie Texas by the truckstop because someone please give me a call or respond back at 337-351-xxxx thank you
visited meds buffalo trail tonight was they could not get my order took I got flusterated and screamed my order after 3 times the guy that took my money practically threw it my change to me when I got to the window the girl said if I wasn’t satisfied with my order to go somewhere else and shut the window the manager came over said I cussed his employees haha they can’t hear my order yet hear me cuss we spend $100 and more there a week but guess I will find somewhere else to go…
I had ordered three shakes and one fish sandwich while drinking the shakes I experience the middle shaving in mine rather large I have a photograph with the receipt I contacted the main McDonald’s that I went to with no answer and no response after I left a message so obviously they don’t care! I now don’t know if they were smaller shavings in the shakes both my mother and my wife and I all drink the shakes I am the only one they have the large metal piece I have not experienced any problems as of yet. I don’t know if there have been others that day but I hope they got my message and close down the machine at least. I left a message on the live comment section of the receipt also with no response.I am in home that we can resolve this while I am still healthy and without any complications. Thank you, Daniel Rodriguez
Your Charlotte Hall location is horrible. Don’t know if you changed management or not, but I was there last week, went inside and it was dirty!!! Ice overflowed at the soda fountain, napkins and straws everywhere. The person that took my order was leaning against the wall said yeah what do you want. I had to ask for a cup to put my drink in. Will not go there again. It used to be very clean, helpful and polite place. I am not the only one in the area that complains about it. Hope you get things straightened out.
People are rude cursing talking about personal life playing around waited 20 min for a cheeseburger small fries burger was made wrong this is all the time the girl working was Erica she was rude slammed window in my face
Hello. Was thru the drive thru in Denison Iowa on Tuesday Sept 21 at 545am. Appearance of greasy windows, overflow of trash and over all cleanliness of what my eyes saw that day are in awe. I sent an email mail a few months ago asking for a surprise inspection and the opportunity for better safety and health for future customers. I saw the management for hire sign thinking things may have changed. I ordered breakfast and received a grossness of no the building being dirty, windows greased with fingerprints and an outside trash can as I drove away overflow with trash from the night b4. If this is what a 1st impression McDonald’s would like the lasting impression to be then A+. For that has been accomplished. Appears no pride or service excellence has been top priority since my last e mail. THE CLEANLINESS OF THIS ESTABLISHMENT HAS GREATLY DECREASED 😳. IF GREASY FINGERPRINTS AND DIRTY UNSANITARY CONDITIONS ARE WHAT YOU ARE STRIVING FOR THEN KUDOS YOU WIN. WHY NOT A SURPRISE INSPECTION VISIT? WHY NOT A HEY, WE ARE CLOSING FOR A WEEK FOR A PROFESSIONAL CLEANING OF THE STORE? A CUSTOMER OR FAMILY MEMBER OR A WORKER MAY GET VERY ILL OR POSSIBLY A DEADLY INFECTION DO TO LACK OF POLICIES AND PROCEDURES BEING IMPLEMENTED. I DO NOT UNDERSTAND YOUR SAFETY FOOD SANITATION THAT IS VERY LOW GRADED. IT NEEDS TO BE TOP PROFESSIONAL PRIORITY FOR CUSTOMERS SAFETY.
I AM VERY DISSATISFIED AND TAKEN BACK ON THE PROPER ETIQUETTE THAT HAS CHANGED.
PLEASE SEND SOMEONE TO HELP THIS RESTAURANT. REQUIRES A BBB AND FDA VISIT. WONDER WHAT SURPRISES THEY WOULD FIND SINCE THEY ARE TRAINED IN LOOKING FOR THEM VS A NORMAL PERSON WHO KNOWS THINGS ARE NOT RIGHT. Please clean up the store and take pride in the service excellence program. It is for safety purposes and for the well-being of others.
I just went through the drive-thru at McDonald’s I was asked what number I wanted I didn’t want a number I wanted a McGriddle for my husband a sausage patty for myself two hash browns and a large Coke I was given a hard time by the girl who’s at the window which later I came to find out was the manager of this McDonald’s she said my card wouldn’t work and it would. So I had to give her another card she charged me $12.12 for something I didn’t even get all that my husband got was two little mini pancake patties. There is nothing inside no syrup no sausage no egg no cheese no nothing. I called the store four times before someone answered it was the same girl she said she was the manager when I asked to speak to the manager. And told me that it was the way I ordered it.I want my money back I am so tired of this McDonald’s and so tired of these people they are constantly messing with my husband and me every time we go through this drive-thru they overcharges every single time or our food is wrong every single time.we have gotten food poisoning from them I’ve got pictures to document these things I’ve got proof I want this McDonald’s either shut down or something to change all the management all the people in it or I’m going to file a complaint I’m just thinking about suing this McDonald’s I’m really sick and tired of this fix it
I have a complaint about the McDonalds at 7505 W Clearwater Avenue, Kennewick, WA. They cannot get their orders correct! This happened again today. I ordered a sausage mcmuffin and egg. I got all the way home to discover I had the wrong sandwich. I take it back and they don’t even apologize. This happened again a couple weeks ago. They put ham in my sandwich instead of sausage! No apologies for having to drive back to get the correct sandwich. I’m sick of this.
I went to a 24hour restaurant last night and was told in their packed line that they were closed. Real nice.
Goodmorning. I’m from Clinton, NC. This morning I went to the McDonald’s and I ordered and went to the window to pay. The lady swiped my debit card and said thank you so I went forward. When I got to the next window she said that I didn’t pay. I showed her my bank statement and she made me swipe my card again. I was told to dispute it with my bank when this wasn’t even my fault.
I had the worse customer service experience. As a manager of another food establishment I’m ashamed of how I was treated
Hi I’m a regular customer at the Crestwood McDonald’s 40014 I see the workers not wearing hair nest or gloves I’ve been in there and saw the owner come I’m and the manger maken sure them I’ve even saw the manger wearing her hair down as the crew mangers not wearing hair nets or hats dealing with food not even wearing gloves there are nits I’m the Coke mechine area there are aunt’s on the floor in the lobby they restrooms are not clean nor the lobby the doors are supposed to open at 7am .but don’t open until 8pm they could use help and People and a bug man to get rid of the bugs and there staff don’t wear gloves I travel and I have been much better McDonald’s with better service from in side a lady in side wanted on me in Crestwood with traveling who was really rude
I was at the Crestwood McDonald’s and saw a crew manger being very wrong to her coworker hitting her in the back with her elbow and threating to send the co-worker home for no reason and fussing at her being hateful threw the widow the manger name who was being the way was a lady named Patty I go there every morning and the person working the morning drive threw is great she don’t know her name but she has blonde hair and she has great customer service and always says good morning and is really sweet and I see her every morning I go to McDonald’s the same nice person ever morning what I didn’t like seeing is a crew manger of me asking someone else and what that crew manger name was it was said as patty well patty I’ve heard saw it more than one more than one the past three weeks patty has been harassing a rugular empoley that’s uncalled for hitting her in her back threating to send her home harrasi.g her when she so sweet and did nothing wrong and was not being like that to her this is at the Crestwood McDonald’s
Everytime I go and get french fries they mix hot fries with cold old fries
Are you ever coming back with wings, wraps and/or chicken tenders?
I really think that Jonesboro Arkansas or Paragould Arkansas McDonald’s should have biscuits and gravy brought back. Please and thank you.
My son was employed at 1180 Boardman Poland Rd, Youngstown, OH 44514 and they were not following child labor laws or letting him have needed time off that was requested for his high school events and requirements . I would like to file a complaint through you to get this taken care of without involving department of labor .
Greetings from Rev. Moore.
It is my pleasure to share the good work Of God with you; I received Christ, knowing the truth and the truth have set me free. Having known the truth, I had no choice than to do what is lawful and right in the sight of God for internal life and in the sight of man to witness God’s mercy and glory upon my life. I have the pleasure to share my testimony with you; I am Rev. J Moore, the legal adviser to the late Mr. Larry Glazer and his wife, Jane Glazer, a couple that lived in my country for 25 years before they died in a plane crash. They were good Christian and Dedicated to God but they had no child till they died.
Throughout their stay in my country, they acquired a lot of properties like Lands, house properties, etc. As their legal adviser, before their death, they instructed me to write their WILL. Because they had no child, they dedicated their wealth to God. According to the WILL, the properties have to be sold and the money will be given out to a ministry for the work of God, Orphanage Home, As Their legal adviser, all the documents for the Properties were in my care. They gave me the authority to sale the properties and give out the fund to the Ministries for the work of God. Though I sold all the properties after their death, as they instructed me and as a matter of fact, after I sold all their properties, I realized more than Fifteen million, five hundred thousand US Dollars ($15.5m), and what supposed to be the percentage interest of my right legal fee was firstly deducted by me out of the total amount realized from the sold Properties, this was based on the initial agreement between i and my late client before Their death.
Therefore, the total amount left to be invested into God’s work as instructed by my client Mr. /Mrs. Larry Glazer was Fifteen million, five hundred Thousand US Dollars ($15.5m) Instead of giving the main fund out for the work of God as instructed to me by the owner before their death. I converted the fund to Myself with the intention of investing the fund abroad for my personal use. I was afraid of putting the fund in the Bank, because I have to give an account to the bank on how I got the money. I then packaged the fund in consignments in a box and deposited the consignments with a security Company. I did not want the management of the security Company to know the content of the consignments; therefore, I registered the content of the consignments as Family treasures then after that I had an encounter with Christ when Rev. Billy Graham was preaching on television concerning Ananias and Sapphira in Acts 5:1!-11.After hearing the word of God, I gave my life to Christ and became a born again Christian. As a born again Christian, I started reading my bible and one day the Lord opened my eyes to Ezekiel 33: 18 and 19 where the word of God says: If a righteous person turns from their righteousness and does evil, they will die for it. 19 And if a wicked person turns away from their wickedness and does what is just and right, they will live.
From the scripture, I discovered that the only way I could have peace in my life is to do what is lawful and right by Giving out the fund as instructed for the work of God by the owner before their death. I have asked God for forgiveness and I know that God has forgiven me. But I have to do what is lawful and right in the sight of God by giving out the fund to the chosen ministry for the purpose of God’s work as instructed by the owner before they died. After my fasting and prayers, I asked God to make his choice and direct me to an honest Christian after my fervent prayer God directed you to me. I advise you to seek the face of God for spiritual direction on how to handle this kingdom investment , please direct your email message to my private email AT ([email protected] ) for immediate details on how we can proceed and for security reasons.
Yours in Christ
Rev.J Moore
At exactly 1129pm when we got to the window after we just pulled up and 4 other cars had gotten their orders and the drive thru was still on as if it is open we were told oh we closed at 1130. We come to McDonald’s 2 nights a week at 1130 when my husband gets off of work. It is always open. Not to mention the late night Sundays when they never have the donuts. This is truly not acceptable.
please please open the inside!!
Dear Sirs the McDonald’s on long pond road in South Carolina can not get an order correct. 8 out of 10 times the order is wrong or missing something. I ordered 3 mchickens 2 with cheese only 1 with cheese and lettuce only. On the drive threw window it said no lettuce I told the girl I want lettuce on one . I said it says on your window there is no lettuce. I said this to her 3 times . When I got to the window I asked them to check the bag . It was no lettuce .
My son’s boss has not replied to my son’s complaint of missed wages due to the scheduling issues at his location. He has not gotten paid for at least 2-3 days now and no response from his supervisor. I’m not sure who to contact regarding this.
I live in Corona C.A. & visited the McDonald’s on Lincoln & D street in Corona zip code 92882 . I purchased a large sweet tea & while drinking it i sucked a dead fly through the straw into my mouth. Please insure this doesn’t happen to me or anyone else. I’m sure you can imagine how utterly disgusting this was. Thank you.
when can I expect McDonalds in Bradley,
When can I expect the McDonalds to be open again at 6
When ca I expect the McDonalds i Bradley,IL to be open inside again at 6:00 AM.
My husband went to the w.s. union Rd location, ordered a burger and fries and 2 burritos, never got the burritos, which happens a lot more than it should, went back for them, got home to finally eat them, and they were hard as a rock, they were probably from yesterday, and couldn’t even eat them,and I totally understand, not having help, but there is no excuse for sending out food like this, and I don’t like spending my hard earned money on garbage
my daughters manager is rude and making accusations concerning a short drawer..the cameras were checked and theres nothing on it that proves she took anything theres 2 other peoples allegedly involved so theyu decides to take money out of all there checks and thts the despute that me as a parent is having he wont talk to her father or me my daughter is a minor .
Are you frickin seriuous 450 for a tiny fish sandwich never again ,I’m done with mcdonalds
I am highly upset with the Mc.Donald’s in Greenwood Ms. I ordered food and was told to wait in the front. I waited and was given my food at 9:45pm by two African American men who are not Mc.Donald employees! After me raising questions a female Mc.Donald’s worker comes out laughing and explaining to me that she told them to bring my food out
On September 18 I went to a local McDonald’s in 60 Camden st Rockland Maine. I ordered a bacon and cheese on a Mc griddle no egg. After having to repeat myself five times and the lady taking orders in a drive-through not understanding.. I said forget it and drove off. Feeling frustrated that I had to go to work without breakfast I called the local McDonald’s to speak with a manager. After explaining my situation the manager said She’s having a hard day and feeling overwhelmed. I proceeded to tell her this was not my problem and the manager said “you’re just a b I’m hanging up goodbye“. Needless to say I Will not go back to this site. The customer is always right no matter what is going on. This is not my first dealing with this McDonald’s I will not recommend them again and will actually give them a poor name to everybody I know.
I went through your drive-thru today about 1 p.m. the food was not up to expectation the deluxe crispy chicken sandwich was soggy and the chicken was dry the Big Mac had enough lettuce on it for two or three sandwiches and no sauce it was cold worst experience I have ever had at a McDonald’s
I went through your drive-thru today about 1 p.m. the food was not up to expectation the deluxe crispy chicken sandwich was soggy and the chicken was dry the Big Mac had enough lettuce on it for two or three sandwiches and it was cold worst experience I have ever had at a McDonald’s
I went to a McDonald’s in Raleigh at 3710 Western BLVD and ordered 4 egg, bacon and cheese biscuits, 2 just bacon and eggs biscuits. The plain bacon and egg were $2 more the the other 4. My wife and I can’t eat cheese on biscuits, so we ordered two plain. They were $4 each. When we sat down to eat, every biscuit was bacon, egg and cheese. Also we did not even have 6 biscuits in total, but only 5. I was cheated out of $6 dollars! This is not acceptable. Can I get a refund for $6 from them or you at the corporate level. Poor Performance !!! (still have the receipt. Was over 15 minute drive back ,to the place.
I went to a McDonald’s in Raleigh at 3710 Western BLVD and ordered 4 egg, bacon and cheese biscuits, 2 just bacon and eggs biscuits. The plain bacon and egg were $2 more the the other 4. My wife and I can’t eat cheese on biscuits, so we ordered two plain. They were $4 each. When we sat down to eat, every biscuit was bacon, egg and cheese. Also we did not even have 6 biscuits in total, but only 5. I was cheated out of $6 dollars! This is not acceptable. Can I get a refund for $6 from them or you at the corporate level. Poor Performance !!! (still have the receipt. Was over 15 minute drive back ,to the place.
after waiting over 45 mins for my food it was cold and nasty
came into mcdonalds about 315 told me 15 mins n its now after 4am n they still are saying 15 more mins n have closed the drive thu
I used to enjoy collecting the toys for fun. I was able to complete the train set you had about 4 years ago, by asking if they had a certain one. And they would look fro them. Now with the disney toys. They just say you get what we give you. I have received the same toy time 4. What happened to customer service. And you know the employees are collecting the ones they want. This is not good customer service. Ever since covid your service has gone down.
Called my local McDonald’s on West Main Street in Batavia, NY. The manager hung up the first time I ccalled, then second time she was rude and snippy. All we had was a small issue with one of our sandwiches that we had ordered. It did not warrant this person being rude
I’m a frequent eater at your restaurant every time I go to the drive thow they messs up my order I’m tired of it Four times it’s happen a they come back an I do then they say you have to wait for the person to take care of you an I never see them so I’m not going to McDonald’s for a while an I’m tired losing money. Get a hold of me asap
MC DONALDS OFF WINTON AVENUE IN LIVINGSTON CA DOES NOT PUT ONIONS ON THEIR BIG MAS
I asked a simple question and the guy hung up on me
I would like to let you know that at the McDonald’s of Marion you have managers dating employees and is the doughter of one of the other managers and employees screaming and new hairs and nothing done about it they also have their picks
The iced caramel mocha coffee is super inconsistent. It doesn’t matter what McDonald’s I go to it tastes completely different from the time before. There is never any chocolate syrup on it or in it. And today it barely had any flavor. Either employees need to be properly trained or the menu selection needs to be downsized for efficiency and quality.
Manager used profanity and yelled a name at me as I drove out of the drive thru
I have gone to 2 different McDonald’s in 3 days back to back this week in Waco Tx and each time they charge me for what I ordered but when I get home there was no sausage one day on my breakfast first day no eggs on my McMuffin the next day didn’t get acknowledged the 3rd day for 10 to 15 minutes before taking my order and there were only 3 other ppl there. After getting home food was old and cold. This is not acceptable! I love McDonald’s but if it’s going to continue to be like this I cannot continue to give this place my business gas is entirely to expensive for me to continue making trips back and forth. I get that mistakes happen but 3 days in a row! I’m really only giving testimony to those 3 days it’s been several other times I’ve had this issue. Something has got to be done. Thank your for your time and attention with this matter.
Went to the conway location this morning and got the wrong food which happens atleast 75% of the time at this location. With no shoes on luckily an employee was in the parking lot and able to go in and “fix” my order. After going back in twice to correct it I get home to find it is still wrong. I know people are sgortstaffed and undertrained but this was as easy as putting the correct food in the bag by reading the ticket. After going back inside for me twice I assumed it would be correct but sadly I am home with no breakfast for my picky child.
Not really a a complaint just aoem feed back. Young lady at your Louisville kentucky Linn station and hurtstbourne lane. Handing food out the window fingernails look very dirty. Its not comforting when you see Your food handed to you with dirty nails
Your store here in Oshkosh on Jackson street has really gone down hill fast.The late night crew fights with each other,are totally disrespectful,and rude,and that’s when I stopped last week….. this week I stopped and they had me sit in line for 15 minutes because the till broke down.When she did get it going,I was told they did not have the products I ordered…….I ended up driving away……this has been going on for some time.
The hernando McDonald’s could you possibly go and put lane 1 and lane 2 to keep people from being so rude.it would solve the mess do yall read Facebook comments own yal sight you should
facebook.com/story.php?story_fbid=559270422051180&id=100039046819958
I ordered a double quarter pounder from Morehead ky McDonald’s and 4 cheese burgers from the dollar menu, instead I got a over cooked big Mac In a double quarter pounder box and 4 hamburgers.
I waited 40 minutes for 2happy meals
Why can’t you pay your employees a decent living wage? Can they afford an apartment, health care?
I have several loyalty cards and was told that i cant use them anymore and ivenot seen any updates regarding this
And i find this to be very disappointing as i have 10 full cards for coffee that i can no longer use
Went in to one of the McDonalds in Spokane Washington to get a drink and something to eat. And use the restroom(Which i needed to badly) and the restrooms were closed. I had to urinate in the parking lot. Two Mcdonalds employees sitting outside made comments. I was already embarrassed and that made me angry. Turned out tbat the 2 employees were the managers. They said i should have gone to one of the neighboring stores as their bathrooms were open. They also said people should get used to their bathrooms being closed. What a way to treat your customers.
Hi I want to the McDonald’s on fund lu lac
I work at McDonald’s in cordes lakes Rd in Mayer Az 86333 I have a problem with the managers I work with intimidating me and cussing Infront of customers and other employees and none of the managers did anything about the manager who tried to attack me or said mean things to me. They just told me to leave when he started yelling and screaming at me. If someone from HR don’t do anything I’ll go to the Better business bureau and health department and have a lawsuit
I went to drive thru this morning at 920 this morning in river deal McDonald’s after I paid I ask the window person can I have catchup she said no catchup so I told her I don’t want it . Then she say park number 3. And I park for 30 minutes no one have come give my my retuturn money so I walk in store the plenty of katchup I start ask them for there manager number so I can call the manager there say she don’t have her manager number that the horrible manager and there grew there please have a talk with them and
I ordered macdonalds from chadderton Broadway and it was over 34 pound and when I got the meal there was nothing that I ordered so I won’t on to thw place and made a complaint and thw manager was very rude to me so now I will not be ordering again from there
I was heart broken yesterday after receiving very bad service at vereeniging McDonald’s.. I arrived at 18h35 and to my surprise I was told they ar closed at my turn to buy.. So very disappointed because there was no 1 to tell us they are already closed before we can waste our time and make other alternatives. It’s the second time such thing happens to me at mcD and I’m so very unhappy about their customer service
YES every night a little a after 8 the mcdonalds no hazlehurst ga will not make milkshakes or frapes several times we have had this problem I get frapes all the time but because milkshake machine is down every night they refuse to make it and they have said because we don’t want to want to clean it up again
On July 17,2021 I visited mcdonald’s smithville rd ,Dayton Ohio it was raining outside as I approached the entrance door to go in i slipped on a big piece cardboard that they had lying down on the floor entrance layed on top of puddles of water an fell hit hard almost knocked me out yes they had one wet floor sign up BUT TO MAT JUST A PIECE OF CARDBOARD WEN I GOT UP AB PROCEEDED TO THE COUNTER AN EMPLOYEE PASSED ME I ASKED FOR SOME ICE FOR MY ARM HEAD WRIST AN ALL SHE COULD DI WAS BE A SMART….an say yeah ice machines right in front of you AN SHE was holding a wet floor sign I told her yeah a wet floor signs already out there but wheres the mat your not suppose to have cardboard lying down on a bunch
of water she said oh well maybe you should start being careful she
new I fell I told her she ignored me that was very rude to me a customer anyways every one acted as if they didn’t no I fell i was in so much pain I had tears coming out my eyes I was there to get a replacement order I was told to bring in my receipt an they would replace my order they were all cocky smart asses an none the managers would come talk to me an I was in so much pain I couldn’t remember the lady’s name I had talk to on the phone day before to give them they hollered in the back they aren’t replacing anythng I’m just wanting free food I said i am in pain lady wherever your at can I see you to talk to you an fill a accident form out they ignored mean making nasty remarks well I’m going to urgent care an we either can settle this nicely without having to go to court or I will contact my attourney and we will can take it from there thank you Barbra S.Stonerock
Please bring back the steak eggs cheese bagel best breakfast sandwich you have
I wish to file a complaint against store located at 9601 Jefferson hwy River Ridge La 70123 Store 6881
On July 12, 2021 at 9:03pm i sat in the line behind a white van from 9:03Pm Until 9:17pm the outer line was moving rapidly and the inner line was at a stand still, after almost 20 mintues inline i myself and another car moved to the outer line and they and then the mcdonalds worker took the man in the white van’s order, i believe these un professional people located at that store was watching the video camera and recognized a few car’s and tried to make a problem for customer’s who are keeping them with a job, I just wanted you to know what kind of people you have running one of your business’s Please look at the video camera on July 12, 2021, between 9pm -9:30pm.. Thank You
Can someone please explain to me why my daughter cannot access her pay stubs? She has been asking for access to them for over a month now. I’m not sure if it’s inept management or if there truly is a system issue. By law they are to produce on the spot to an employee per request. The location is Mt. Orab, Ohio. Please address this concern. She is not the only employee with this issue.
So I just visited one your location, in Jamestown NC, gate city Blvd..
I’ve been going by there for breakfast and lunch .
Breakfast is affordable as it only cost me little over 5 bucks but no matter what I ordered for lunch it’s always $8 or more.
Example of this. Two double cheeseburger ,I was charged 3 a peace for them 6 bucks large tea another 2 bucks .
That is insane to pay 6 bucks for two double cheeseburger, I can go right down street order the exact same thing and spend only 6 bucks.
When I ask why it was $6 for the two ,the reply I got was ” oh will everything goes up” seriously.
Not worry though I won’t be eating there anymore
On July 19th at approximately 9:20 in the morning I went to the McDonald’s at 67th Avenue and Peoria in Peoria Arizona and ordered to of the pancake breakfast which come with hash Browns and I ordered an extra 2 hash Browns and also ordered to egg mcmuffins she’s me sausage and egg mcmuffins now when I got home I had no hash Browns at all this happens all the time at this McDonald’s I called them and she said if I’m in the area I can come back and pick them up are they can get it for me later doesn’t work I every time my daughter or I go in there we have to check when we leave to make sure that everything’s there I didn’t today because I was in a hurry to get home I think this is ridiculous
Trying to send pictures of a issue I had at McDonald’s in Newport Arkansa Jackson Countyounty
I first want to indicate that I am thankful for the fact that your corporation chose to stay in several areas in our inner city, but by saying this I would like to inform you of the location at 1225 Collingwood Avenue – Toledo, Ohio — you made a major investment in this area — and the community is most appreciative, but in saying this — I would like to call out the problem with the landscaping upkeep — as same is being neglected and over ran with weeds — and this is simply not a good look with it being so closely located to our downtown area — it is a shame that the investment you made is simply not being upkept — and visitors to our downtown would be hesitant to patronize that restaurant as it is not making a very good impression. Hopefully, something can be done in the near future to address the weed filled landscaping issue. Also, note that the entire area where the store is located has debris strewn all through out the complex — and that too is a major turn off. Thanking you in advance.
I have never seen such a discussing bathroom . Kentucky art 75 and 80
I have a solution for your fries remaining not food and crispy when delivered through such services as Uber eats and Door dash. I will not order from the app if the driver is too far. x fries ruin a meal.
At the Mcdonald’s at the corner of Gessner and Harwin, Houston, Tx, about 30 minutes ago ,during cleanup, a worker toppled the cleaning liquid container, and, water, with cleaning solution fell on my legs and feet. I asked the supervisor the name of the cleaning liquid. Most of the workers are spanish speaking,, said they did not know. The male night supervisor kept saying that it was an accident. I told them in my broken spanish I needed the name of the detergent so I could call poison control. He did not seem to understand. One female supervisor finally called the headquarters I think, got the name of the liquid but was not able to relay it to me. Told me to call the Store manager tomorrow morning. I called 911 medics who offered me their advice. Then I called poison control hoping they could call Mcdonald’s headquarters to find out about solution. After 2 washings ,one with soap, my legs burn. No idea what the short and long term effects can be from this cleaning liquid that splashed on me. The weird part of it was that the male supervisor was clueless as to what had to be done in this situation. Please get back to me at your earliest. I will need to see a doctor under your compensation to get these burns checked out. Thank You.
The McDonald’s in Clyde, Ohio is seriously the worst mcdonald’s! The night shift is horrible!! They make you wait forever to order then they also mess up your order… EVERYTIME!!! Most times we and other pull off because we have to wait so long to have our order taken. Fries are almost always cold or unsalted. We had a time where they gave my kids ice coffee instead of sweet tea. We have gotten a double cheese with only one piece of meat. This mcdonald’s is seriously bad!
I recently went through the drive through at the McDonald’s on 5880 Leetsdale in Denver, Colorado. At approximately 6:45 pm on 7/19/2021, I waited nearly three minutes in front of the speaker to finally order a sweet tea. When I got to the window, only after my card was charged that I was informed they ran out and it would be a 6 minute wait. I pulled over in front of the store and waited 15 minutes, then had to go back through drive through since the diner is closed. The drive through speakers at that point stopped working and no customers were able to order. When I finally got to the window the same person got me the sweet tea, and then he had an attitude because I asked why I had to wait so long for a drink and why wasn’t I told ahead of time they were out before I was charged. Then he said, “I don’t have time for this” and just stopped talking, but not before he asked me “what I expected him to do about it.” He needs to be fired, your franchisee needs to lose his license. I will NEVER go to the McDonald’s on 5880 Leetsdale again.
Hello ; Is it true the McDonalds in Sisters, Oregon refused to serve the firefighters currently there on forest fires ?
We are working with a current employee and need a written verification of employment completed. Please advise the contact information to submit a request for written VOE. Thank you
Ive been trying to contact someone at thr corporate office cant never reach anyone for my 2019 W2’s from when i worked at mcdonald’s on main st in Marion Ohio please help its very important for my unemployment
Today at 4pm, July 19,2021, I went to McDonald’s location #10621 and ordered 6 chocolate chip cookies because they were 2 for a dollar in our community. However, at location #10621 franchise did not have the same promotion. I went back to ask for them to adjust the price. The manager told me that at this McDonald franchise they do not have the promotion and our prices are on the board. First, consumers do not want to hear about franchise differences in prices. We want the same price to be the same and good customer service. The manager did not apologize. I did not get a refund. It is not my problem that your franchise does not have the same price. Secondly, we order the chocolate cookies because they are fresh, hot, and homemade in our neighborhood, not at McDonald #10621. Finally, the manager at #10621 should have given my money back and apologize for the confusion.
Went to the McDonald’s on 249 . They gave me a burger without cheese when I specifically ordered it with cheese. I handed it back to them and they gave me the same burger with a cold piece of cheese.
I will not tolerate employees that get offended by the way I work as a team and a team leader of the store
Please ☎️ me 734.308.xxxx at your convenience RE 25619 Brownstown MI
Sincerely
K.Haugh RN
I had a sausage egg mcmuffin on abbot The ninth of July. Two hours later I was experiencing food poisoning that sent me to the hospital. Location 1110 Center st Salem Or.
Id order an quarter pounder meal with cheese and fries and sprite with caramel sundae from Mcdonald’s in Port Gibson, MS 39150 today an I didn’t have no cheese on my burger, fries where cold and I had to wait for 20 minutes an still got my order wrong.
We ordered 2Chicken Sand L,our order came to 15.27 with everything else in order,got home only had 1 chicken sand L
There is a lady who works at McDonalds in Downingtown PA. She has been there for 42 years. From what I have heard there are some new employees making more money that she is. At times she is treated like crap.
There is a lady who works at MacDonalds in Downingtown PA. She has been there for 42 years. From what I have heard there are some new employees making more money that she is. At times she is treated like crap.
Hi I work at mcdonalds
Store 1123 and cant get online and no one has been in touch with me and the managers will not help, can someone ring me
Hope to get a transfer if possible
0738820xxxx
Why does a cup of coffee cost a dollar at your whiterock location in Rancho Cordova., CA and 1.85 at your Placerville, Ca i was told by a employee that corporate took the discount away now I cater Jack in the box
ADJUSTMENT HOOD CLEANING 2YR CONTRACT 25% OFF
I went to mcdonalds today at 4309 Merchant Plaza, Woodbridge, VA 22192. First the general manager charged for a frappe that was free on the app, and he already scanned it, so we took the receipt in to get refunded for that, and they kept the receipt. But there was another problem. We ordered a happy meal, it was on the receipt but they didnt give it. It was so hectic because the general manager was yelling at his employees for messing up my order, when he’s the one that just took the order literally 2 minutes before I was back, so I didnt even mention the happy meal, just the frappe, and when I realized I didnt have the happy meal we were too far out, we don’t live near there.
I went to alum creek Thursday at 3am and they said they were closing. What happened to 24hours VERY disappointed from columbus
We are senior couple who stopped into the Dartmouth N.S. resturant ( 40698) TRANS#1LN5L2VYG1. IT was ABSOLUTELY GROSS!! SO DIRTY that the health board should be called in.! My husband went into the wash room and their was x all over the seat and something all over the floor. Tables & seats were so sticky,a customer asked to have it wipes off!!?? If “I” had not paid for the breakfast we ordered,we would have left, BUT WHO IN GODS name would want to eat in such a place so dirty. How dd they get away from it? I am seriouly thinking of calling the health board! What kind of manger is this! Maybe even a write up in the paper might help ,letting people know ,if the wash rooms are like this and the dining is so dirty,WHAT is the kitchen like??? Please address this issue as it is terriable and needs help!!
I live in the Mahoning Valley of Ohio and I’ve been to several of your restaurants and every one that I’ve been to is terrible How is it that they all is terrible even the website is terrible you all could learn a lot from Chick-fil-A
The McDonald’s in Bethany isn’t good. The evening shift grill manager (a guy) tells the employees to still serve food they dropped on the floor. Has been witnessed.
And 2 of the managers are on Drugs and still work there. One of them tried attacking another employee and that employee defended himself and got fired and the one on drugs that went at him still is working there.
On 7/18/21 @ 10:57 am. My wife and I had an order that included 2 coffees. Upon taking the first coffee, the lid came of scolding my wife’s hand and legs. I told the attendant ( how saw what happen) to get the manager (whom never appeared). My wife just wanted to go so to attend to her discomfort. I tried call the McDonald store (# 24614) no one would answer. Upon taking a closer look at the lid, someone placed a torn lid on the cup. Your response on this matter/issue is required. Contact info: Richard Culp / Gail Martin 724-674-xxxx / 724-730-xxxx
Your lattest update on mcdonalds app doesnt work, it worked perfectly before now who knows what your points rewards are its a total . If not fixed so i can use agian in next two weeks im not buying mcdonals anymore ill go eslware for my coffee and breakfast . Your current updated app that happened two weeks ago. Like i said you will permanetly be loosing me as customer if not fixed or put back to old app in next two weeks ! My number if you want to contact me is 330221xxxx .
I dont usually complain much but this is just nuts who ever diesigned this app upgrade . Its worthless Nd i gareentee you your dri ing customers away with it . I talk to several drive thru poeple as i go thru thay sah all there getti g is comaints about it . They say thay cant fix it so im making my attempt before i leave you as a customer .
Hi My Name My Name Is Kayla Reese I Worked At McDonald’s In Pinecrest 12647 S Dixie Hwy , Pinecrest Fl 33157 . I Contacted You Guys Because I Got FIRED OVER The Phone For Not Coming In To Work I Have Been Calling The Mcdonalds EVERYDAY Also Contacted A Manager No One Picked Up
Workers are very rude always messing. Up your. Orders. Even when you order 2 items.
How do I redeem points in the new rewards program for an iced caramel macchiato? It does not appear as an option
Please make a double big mac I had the mc donald’s near me make one it was awsome
McDonald’s 4275 45th street West Palm Beach FL 33409. Does not go by open hours or close hours. Today they closed at 12am when the website says 1am and they never open on time. They have signs that says open 24hrs. But they are not and get very nasty when asked about it
Mi Nombre es Darwin Lopez y trabaje en el McDonald’s 7425 Georgia Avenue NW Washington DC 20012 y la GM de nombre Marta Marisol Saravia me despidio El día 11 de julio yo era cajero del drive thru como use como 3 ocasión la app de reward McDonald’s y ay clientes ke saben yegar siempre y la app no les funcionaba y yo se las daba del mío ya ke la GM en muchas ocasiones hizo lo mismo y pienso que fue algo injusto por lo que ella me despidio y ella lo tomo más personal porque yo ya tengo 15 años en McDonald’s no en esta compañía pero siempre e seguido en McDonald’s y fui Manager y GM y así como ella trata a ciertos empleados de mala manera y más a las personas de edad grande ella las descrimina por la edad y eso no es justo y como yo una ves le dije ke eso no se hacia desde esa ves ella tuvo una actitud conmigo grosera que hasta me decía que señor tan sordo yo ya tengo 40 años de edad y me gustaría que se hiciera justicia y no al mal trato
I went to McDonald’s on 3411 North Cleveland Avenue in Columbus Ohio and I had to wait from 4:55 to 5:24 to get a chicken sandwich to didn’t have anything on it but pickles you guys really need to do something about your customer service and about your Staffing because people were getting angry the staff were talking about they wanted to quit so y’all really need to check on that McDonald’s and see which I can do about the service for the people please and thank you
I was at McDonald’s on 3411 North Cleveland Avenue in Columbus Ohio I had to wait 35 minutes plus for a chicken sandwich with nothing on it but bread pickles and chicken y’all need to get some help down there or either shut McDonald’s down because that is ridiculous
I am extremely disappointed that i purchased breakfast from Mcdonald’s in The Bahamas and ordered orange juice and was given a mixture of both orange juice and orange soda combined. This is false advertisement and an endangerment to consumer’s health as it is not only an unsanitary practice, but a life threatening one.Had I been allergic to an ingredient present in the soda this could have potentially caused me my life. What adds insult to injury is the fact that it was not just an innocent mistake. After posting about it multiple persons came forward testifying that they also experienced the same problem, both today and yesterday and some even made it aware to the company and yet they are still selling the product for consumer’s consumption. I, along with others even have pictures of the concoction.
All Bend McD’s lack compassion,service is bad!☹️
To whom it may concern I am a patron for the McDonald’s it’s a patron for the McDonald’s at 183 in markenburg read and mark emberg is connected with the Chevron service station connected with the Chevron service station I’ve been there 3 mornings in a row until 3 mornings in a row before 5:00 a.m. and not able to get in and I’m able to get in and get breakfast the sign on the doorsteps of dining room the sign on the door says daddy room open at 5:00 a.m. staff is very different staff is very disrespectful no one is willing to help UN is willing to help please someone respond to me
I was a customer at Mc Donald’s 1915 N Highland placed an order in the Drive thru. My order was a Double Quarter Pounder Meal.I also ordered a Quarter Pounder only.I recived 2 Quarter 2 fries 1 that I did not order and they were cold. When I made it home and looked at the order to find my order incomplete .I called back and a female answered the phone with a very unprofessional and told me to bring the food back. I told her I won’t be coming to the store again,and I go there on a regular.731-437-xxxx.
Oh My Gosh, I read where our fire fighters here in Sisters Oregon were refused service at your McDonalds restaurant.
This is totally unreal un acceptable, these People have been fighting fire there hot tired hungry, there kitchen for fire camp not set up yet. And this is how they are treated? This is how we do now in America??? They are fighting fire, there not playing fireman there fighting a terrible fire where there is loss. they wanted something to eat and your people tell them no, and that a crowd of fire fighters were there before them, so what you need to fire up the machines and get to cooking, and talk with manger owner later about the need. How do you repay these folks how do you take away there hurt and disappointment of noon being able to ge t burgers, It is in the internet and you can check story out. Well folks I myself am making sure folks I know how this works, and we personally will not go into McDonalds again, as some I have already told out of state of Oregon, what happened they agree no McDonalds and the word will spread, I can not and could not believe what read, and a Very nice Lady in town of Sisters opened her cafe and they got Steak dinners and free too, once this fire is under control we will be going there to support herald we live miles from there like about 40 but will male the drive to support this lady and let it be known far and wide what she did. God Bless our fire fighters and Shame shame on McDonalds. God Bless America and let Goodness prevail and shine light on the heart of this Lady who opened not only her cafe but her heart to these folks who had been fighting fire 15 hours. Imagine the heat the soreness the stress, and then this oh so hurt for them and pray for them.
This un real. Yep retired C.N.A, Home Health end of life Hospice, and let me tell you just because I had and hour left and something serious happened and the need was now did so and stayed as long as needed then made phone contact to supervisor or in hospital setting they were happy I willing and able to help and stay longer sometimes two shifts. I would be so tired and hungry, and do to situation may not been able to eat, so there is needs and these folks need to have there respect not his junk that happened.
Every time I try to order ice cream at the McDonald’s in Anthony Texas, they tell me that they don’t have any. How is that possible? I can understand once or twice, but every other time?
Store located in Griffin, GA on Hwy 19…I was told the ice cream machine was in heat mode. Was told by the drive thru attendant it would take about an hour for it to be up and running again. I asked if I came back would the machine be ready, she said yes. I went back 3hrs later and the same excuse; the machine is down. This happens at this particular McDonald’s a lot. I’m sitting at the drive through atxthe McDonald’s onN expressway in Griffin and they’re saying their ice cream machine doesn’t work! It’s summer time!
Can you please tell me why disabled people on disability scooter are not allowed to be served at your drive through McDonald . I was refused and couldn’t even go inside to get my order my name is Mrs Sandra duffy I am a 65 years old woman I was hungry and went out for food the young man said he was told not to serve me my children and their families go every week. To the same McDonald . Yours sincerely Mrs Sandra duffy thank you
I haven’t discussed I am so tired of going through y’all print shop none of their darn mocha frappe machines work Dan to him a million times are we like a part o we like this oh we do this oh we do that bulx
Bring back mccafe punch card or add to rewards. Price of McCafe is too high.
Your new app is almost impossible, but I think I might have it installed. The issue now is that I did not record my in restaurant code. How do I proceed to get my code?
Wallet stolen by an employee at bacliff Texas McDonald’s I’ve tried to be nice the woman keeps hanging up on me. I am a advocate for this person whose wallet has been stolen you can contact me at 903-650-xxxx I repeat not by another customer but by an employee the opinion of the wallet holder. And I do not appreciate being hung up on when I’m just trying to get information to help thank you very much for your fast response from which I am expecting
I tried three times to add my invoicenumber and your site rejected it/ Something is wrong with your site; send me complimentary sandwich pls
1811 E. Columbus Drive East Chicago IN 46312.
I’m excessively tired of the East Chicago McDonald’s staff being pro East Chicago excessive. I made a extensive report resulting in a meeting with the district manager before. The meeting turned out well. I explained whom I am and the rationale I frequent the location. It’s peaceful, exception of the staff quirks and local law enforcement approaches and interprets of jurisdiction. They effect liability for McDonald’s LLC and they hit the State and McDonald’s and area restaurants regularly.
Today, is the 3rd day of oddities. I’m a encyclopedia of social and behavioral sciences author. A thesis. A W2 employed FAFSA employee. A juror. I sit quietly and eat and sometimes I sing with the music. The employees look like they work for somewhere else and are assigned to the McDonald’s. e.g. they waited until I ordered. I sat down. The EC City bailiff walked in and started loudly threatening me. He wears a gun. He asked me to leave after I ate. McDonald’s hadn’t. He made it seem like the staff called him. It isn’t his jurisdiction. He didn’t reroute the McDonald’s staff to a accurate jurisdiction. App use for purchase and FDA heightens Federal jurisdiction. He works for City of EC, like the cops.
The lobby were nearly empty. He should have said to them to contact the Sherriff. I’m a juror and academic admin in the middle of crisis. A group of coworkers savagely hit the State at Gary School Corp. One hit the State, form of unemployment and went into the NWI Urban League and were hired as Urban League CEO. A Savage heinous. She let unemployment happen to the district. Said she didn’t know and we’re hired at the Urban League and is yet on that job. Vanessa Allen McCloud. She didn’t infer my scholarships’, repeatedly.
It’s fiscal year beginning and fiscal year end recent EVERY July. I am in education. Every company that offers tuition reimbursement is a serious issue within my industry. My industry is Education.
The staff saw me two days ago and than asking me to leave they effected a training. The sign says 7 to 7. They said training were necessary for early closing. The next day they said the lobby closes at 5 for dining in. Today they said dining is a 30 minute limit. In the previous occurrence of resolve I were told I could sit there all day if necessary. Today they said, their district manager is different like records don’t transcend from one set of upper management to another. I were so scared, I started experiencing a increased heart rate. It’s FDA, scholarship, app ordering and internet. Federal jurisdiction. There’s a court order saying I could sit there.
They encouraged Subway to mirror them. They’re Mexicans at both restaurant locations. The bailiff spoke in Spanish. I am fully Moderna vaccinated, EC health department, Zion Missionary Baptist church. The bailiff and cops work for the City. The bailiff were out of line to admonish on behalf of McDonald’s. The app evidences purchase. I write reports and I calm down from residual from report writing.
Your employees are encouraged to enroll in my schools. My scrutiny is publicly available everywhere. The bailiff didn’t defer to Sherriff. I’m supposed to be within a hotel or yurt or 3903 Carey. I’m awaiting my yurt and hotel and car. I am a community pillar and church affiliate my entire life. An election employee. A voter. I voted in the Arredondo courthouse on main Street 2019 and 2020. 3903 were savagely vandalized whilst people died.
Real estate flogging investigations and audits are ongoing. IL and IN Judges and counsel self inflicted in records whilst I were within the record. Investigations are ongoing and I have to be visible and available 24/7/366.
We spoke about this at the district level already. It’s odd the staff response to me is excessively a recurring issue. What exactly is it that they think happened to me is LLC interpret critical, sake of academic partake, but the amounts of partaker’s are up and down the street: McDonald’s to Subway. There isn’t a 30 minute rule. I buy food and drink. I clean up after myself.
I live on Carey 3838, someone scripted up my phone bill, hacked my lemon law car and unlawfully bulldozed my home. I’m yet on my deed. 3903 were savagely vandalized whilst supposedly within a real estate sale. I explained for a deed to transfer, insurance has to be current and valid or the case won’t docket. If the case doesn’t docket, the deed can’t transfer. If insurance is valid, the vandalism shouldn’t co exist. What I’m in the middle of, is serious not frivolity. Scholarship infer didn’t occur from 3903 Leo Hall, his estate is open. He added me to his deed and said if I needed somewhere to go, go to 3903. We both attend area church Zion.
I were summonsed for IL jury duty and selected and paestate sale. I explained for a deed to transfer, insurance has to be current and valid or the case won’t docket. If the case doesn’t docket, the deed can’t transfer. If insurance is valid, the vandalism shouldn’t co exist. What I’m in the middle of, is serious not frivolity. Scholarship infer didn’t occur from 3903 Leo Hall, his estate is open. He added me to his deed and said if I needed somewhere to go, go to 3903. We both attend area church Zion.
I were summonsed for IL jury duty and selected and paid for the jury duty. I don’t know of how. I only ever voted in East Chicago.
id for the jury duty. I don’t know of how. I only ever voted in East Chicago. I’m scared. The staff is abrasive and excessive and contact the City like it’s their little joke. It’s odd the City partakes. I already reported this. I shouldn’t have to re report it every year. 2195776692.
1811 e. columbus drive east chicago in 46312.
i’m excessively tired of the east chicago mcdonald’s staff being pro east chicago excessive. i made a extensive report resulting in a meeting with the district manager before. the meeting turned out well. i explained whom i am and the rationale i frequent the location. it’s peaceful, exception of the staff quirks and local law enforcement approaches and interprets of jurisdiction. they effect liability for mcdonald’s llc and they hit the state and mcdonald’s and area restaurants regularly.
today, is the 3rd day of oddities. i’m a encyclopedia of social and behavioral sciences author. a thesis. a w2 employed fafsa employee. a juror. i sit quietly and eat and sometimes i sing with the music. the employees look like they work for somewhere else and are assigned to the mcdonald’s. e.g. they waited until i ordered. i sat down. the ec city bailiff walked in and started loudly threatening me. he wears a gun. he asked me to leave after i ate. mcdonald’s hadn’t. he made it seem like the staff called him. it isn’t his jurisdiction. he didn’t reroute the mcdonald’s staff to a accurate jurisdiction. app use for purchase and fda heightens federal jurisdiction. he works for city of ec, like the cops.
the lobby were nearly empty. he should have said to them to contact the sherriff. i’m a juror and academic admin in the middle of crisis. a group of coworkers savagely hit the state at gary school corp. one hit the state, form of unemployment and went into the nwi urban league and were hired as urban league ceo. a savage heinous. she let unemployment happen to the district. said she didn’t know and we’re hired at the urban league and is yet on that job. vanessa allen mccloud. she didn’t infer my scholarships’, repeatedly.
it’s fiscal year beginning and fiscal year end recent every july. i am in education. every company that offers tuition reimbursement is a serious issue within my industry. my industry is education.
the staff saw me two days ago and than asking me to leave they effected a training. the sign says 7 to 7. they said training were necessary for early closing. the next day they said the lobby closes at 5 for dining in. today they said dining is a 30 minute limit. in the previous occurrence of resolve i were told i could sit there all day if necessary. today they said, their district manager is different like records don’t transcend from one set of upper management to another. i were so scared, i started experiencing a increased heart rate. it’s fda, scholarship, app ordering and internet. federal jurisdiction. there’s a court order saying i could sit there.
they encouraged subway to mirror them. they’re mexicans at both restaurant locations. the bailiff spoke in spanish. i am fully moderna vaccinated, ec health department, zion missionary baptist church. the bailiff and cops work for the city. the bailiff were out of line to admonish on behalf of mcdonald’s. the app evidences purchase. i write reports and i calm down from residual from report writing.
your employees are encouraged to enroll in my schools. my scrutiny is publicly available everywhere. the bailiff didn’t defer to sherriff. i’m supposed to be within a hotel or yurt or 3903 carey. i’m awaiting my yurt and hotel and car. i am a community pillar and church affiliate my entire life. an election employee. a voter. i voted in the arredondo courthouse on main street 2019 and 2020. 3903 were savagely vandalized whilst people died.
real estate flogging investigations and audits are ongoing. il and in judges and counsel self inflicted in records whilst i were within the record. investigations are ongoing and i have to be visible and available 24/7/366.
we spoke about this at the district level already. it’s odd the staff response to me is excessively a recurring issue. what exactly is it that they think happened to me is llc interpret critical, sake of academic partake, but the amounts of partaker’s are up and down the street: mcdonald’s to subway. there isn’t a 30 minute rule. i buy food and drink. i clean up after myself.
i live on carey 3838, someone scripted up my phone bill, hacked my lemon law car and unlawfully bulldozed my home. i’m yet on my deed. 3903 were savagely vandalized whilst supposedly within a real estate sale. i explained for a deed to transfer, insurance has to be current and valid or the case won’t docket. if the case doesn’t docket, the deed can’t transfer. if insurance is valid, the vandalism shouldn’t co exist. what i’m in the middle of, is serious not frivolity. scholarship infer didn’t occur from 3903 leo hall, his estate is open. he added me to his deed and said if i needed somewhere to go, go to 3903. we both attend area church zion.
i were summonsed for il jury duty and selected and paestate sale. i explained for a deed to transfer, insurance has to be current and valid or the case won’t docket. if the case doesn’t docket, the deed can’t transfer. if insurance is valid, the vandalism shouldn’t co exist. what i’m in the middle of, is serious not frivolity. scholarship infer didn’t occur from 3903 leo hall, his estate is open. he added me to his deed and said if i needed somewhere to go, go to 3903. we both attend area church zion.
i were summonsed for il jury duty and selected and paid for the jury duty. i don’t know of how. i only ever voted in east chicago.
id for the jury duty. i don’t know of how. i only ever voted in east chicago. i’m scared. the staff is abrasive and excessive and contact the city like it’s their little joke. it’s odd the city partakes. i already reported this. i shouldn’t have to re report it every year. 219577xxxx.
Ever since you came up with the rewards program I can no longer get deals on my app it tells me to refresh but it never refreshes. I hate it McDonald’s is expensive to begin with it just makes me want to go to Burger King and Wendy’s that much more
Hi my name is Jennifer McKinley. I went to orientation and worked 6:45am to1145am and never received a paycheck. I thought it would come in the mail but I haven’t received a check or direct deposit. When will I get paid. Thanks
Bought two 10 packs of Kubrick cups of medium to dark Colombian coffee and can’t drink it because it takes like plastic. Bought McCafe previously and didn’t have this problem,now I’m afraid to purchase it again. Too expensive not to be able to consume it.
I just left a store in tucson az after sitting at the drive through for 10 minutes. I pulled into the drive though at approximately 11:50 after sitting for a few minutes i pulled around and nobody came to the window. I pulled back up to the order screen and them they turned it off. I am extremely unsatisfied because they couldn’t even tell me they were closed. When i looked up that location my iphone said they were supposed to be 24/hr drive through
Too much almost $ 9 for a meal
Not fast food prices anymore
Quit trying to be a restaurant
Just go back to being a place where families can eat at a reasonable price
I was in mcdonalds drive through #17887 ordered a crispy chicken sandwich, which they decided to ring in a spicy chicken sandwich. A few other meals as well. Needless to say they gave me a spicey chicken and no fries with any of my meals. After getting home kids out of car. I noticed all the fries missing and wrong sandwich. I drove back to the store asked for fresh fries to be dropped because i had to return. The manager at the store was refusing to drop new fries and wanted to argue over the crispy sandwich i ordered saying it was on the reciept as a spicy sandwich… I am going through chemo and cannot eat spicy… Why would i order this!? I am not upset about the mess up as i am angry with the manager not giving fresh fries and wanting to argue about what i ordered instead of fixing the problem. I called the number on the receipt to state my opinion of what good customer service is. They lady cecilia guerrero just wanted to throw a free meal at me. Its again not the food its the lack of good customer service. And to argue with me was not a good choice…
I worked in March this year 2021In wytheville va McDonald’s then went to jail couple months but my check was never mailed to me and I can’t get call back about it from managers
Store 34698 frappe machine been broke for over a month
I was just in your Hamburg McDonald’s on South Park. The menu in the drive thru had hamburgers on the dollar menu. When I was given the price I was charged $1.49. When I asked for the manager he told me that the price was changed. I asked why it was still on the dollar menu and was told because the are not in charge of changing the prices on the sign in the drive thru. This sounded like a poor excuse. How can you have someone order from the menu and then charge almost 50% more when you get to the window?
Your nutrition contents are incomplete. There are millions of us who need to track their potassium, phosphorus and calcium intake. It is impossible to find this information. Please add this to your nutrition pages. For instance, coca-cola does contain potassium and phosphorus, yet potassium is listed n/a and phosphorus is not listed at all. I have not been able to find this information anywhere.
I have complaint about the happymeal with space jam A new legacy in it the one with lola bunny in it the ball is to hard my grandson was play with in y house and it hit my window and broke my double pain window .I want to know what you are going to do about this.one i think you should replace my window and replace those balls with soft nerf balls
I think it is so unfair for so many of us who choose NOT to have a smartphone, but go to your stores every single day for coffee, and cannot participate in ANY program, such as rewards or the “buy so many cups of coffee get one free” program I have seen. It’s so unfair! I will never get a smartphone, EVER, so I will never have the app! Thanks for thinking of we, the little people!
Went to McDonald’s restaurant #2733
508 Cass st Joliet il 60432 during lunch
Didn’t Have any coke/pop.
To whom it may concern
I stop at your establishment this morning on my way to work. The one at southern artery in Quincy MA and the service was deplorable. The who I think was the manager who wasn’t doing absolutely nothing act like I wasn’t standing there. So I said good morning can I place an order. Any I order a small regular coffee with 2 equal and cream and a sausage mcgriddle sandwich. She made the coffee, which was black with enough sugar to cause diabetes and the sandwich was overcooked and dry.🤨
This morning I visited store number 791 and had to ask for my receipt the young lady stated that the machine was not working. I paid with my bank card and I have had my identity compromised before so I wanted my receipt. It’s very inappropriate for an corporation as big as McDonald’s not be able to issue customers their receipts when purchasing items (whether it be cash or card). I asked for the manager on duty and she said that she was that person and offered to take a photo of my receipt which she did. However, this is a serious problem which needs to be resolved immediately. Thank you
I’d like to know how much is coffee supposed to cost in McDonald’s stores now Miami Dade County Area. Especially if it is being advertised for $ 1.00
I visit I visited your store at 7920 Evergreen Way McDonald’s location on July 12th at 11:06 p.m. I was order number 311 I’m upset when the person that the window received $21.73 from me for an order that cost $11.73 I even know the denominations I gave her a $20 bill a $1 bill to quarters 4 nickels + 3 pennies she came right back and gives me $9.48 change tries to tell me I gave her $21.21 I brought it to our attention and she treated me really loud and you can check the cameras and see what I gave her I’ve never been treated so poorly and unprofessional in my life to be called a liar when I know exactly what I gave her I’m not very happy and I Won’t Go Back
I was at the Mcdonals on pleasanton and formosa in San Antonio Texas and the drive-thru iswas taking extremely long and they were lollygagging at the drive-thru microphone or where you order so we went around because there was 2 car spaces from orderplace and they refuse to take our order they said we had to go all the way back around and was very rude this is wrong. I just got off work after a doubleshift. It was around11:30 p.m. the lady refused to give her name not even a first name so did the person at the at the drive-thru.d we have to do we could just place our order and we wait on the side for the other one that was in of us and they said no after waiting 30 minutes in line just to get to that far and that’s just uncalled for.
service is just not good there thank you
I went to your store number 12179 located at 990 W. Riverside Dr. in Parker Arizona. My question is, why did the cashier tell me I had to have exact change and made me use my ATM card which I didn’t want to use; but the person right behind had cash and she gave him change. can you explain that to me?
McDonald’s Corporation:
Good Morning from Green Bay, WI! Just wanted to pass along my experience at McDonald’s this past Saturday (July 10th). I was unaware of the large savings one would see when ordering, if we had the app. I as an owner of an engineering company am very leary of any apps, or computer access for my corporation was hacked and costed me dearly. Saturday we ordered 3-quarter pounders and 3-fries which costed me $23.94 plus tax for a total of $25.26. Only to learn if we had the app this was well above what one should have paid. Honestly, I wanted to tell the booth lady to keep the order. I did ask her about the the app request and was told one receives bonus points and a few other little perks. Funny thing was I asked my son, who has your app that my order would have been considerably cheaper and something that would be more reasonable. The whole buy one-get one sales pitch. Actually, we feel we were mislead as we are speaking for many who have not the app access, nor want to expose themselves to computer hacks. I honestly feel used and taken advantage of as a consumer of McDonalds. I owned my own engineering company for over 30+ years, and would not think of doing something like this, especially making a client of ours feel used. You all need the added cash worst than we do.
Tim
(920) 362-xxxx
I was at the greenland Arkansas mcDonald’s an there is a employee named Jessie dawn jackson. She smells horrible like she not showered in months. An she handles the food. I will not go back there again until something is done anout this. If i have to get ahold of the board og health i will. Hope it does not come to that.
I ordered from McDonald’s three to four times a week the Brooklyn Park Maryland McDonald’s and Ritchie highway has been bad orders low quality food lately I wasted a lot of money
Complaint: Attn: CEO Chris Kempczinski of McDonalds
I am writing in regards to I went into McDonalds at 608 W. Central Ave. Delaware, Ohio 43015 I had a bad customer experience no one should have I went in to order and I had witness my mother was in the car listening on my speaker phone to what happen I never been at this McDonalds before we came to Delaware, Ohio to visit someone I live in Columbus, Ohio and I went in order from the kiosk and so as I order their was a lot of cursing from a black young woman that was on the outside of the counter seem like she was drunk acting saying out loud get that and their was a young heavy set white male that had on your uniform but she did not it was terrible I thought she was a street person not behind the counter and when I got done ordering on the kiosk did not print my receipt but I remember the number it put on the screen #656 it took my debit card and charge me and I saw this person the black young woman lying across the counter playing with her cellphone I look over my shoulder at her she call me dum the same one that was cursing she was behind the counter when she ran over to ring me up I told her I want to see the manager I did not want to deal with no one like that she was rude and yell I am the manager I said to the her someone made a big mistake hire her to be in charge no respect for herself or others and she was drunk or on drugs because she could not figure out what she was doing act like she wanted to fight me I am 62 yr. old and she way younger than me and I told the young heavy set white male give me my money back the receipt did not print and I don’t want her waiting on me and he gave me my money back but refuse to give me my debit card receipt that it charge me he said I do not have anything to give you I said you will here from my bank if something is wrong and my mother was on speaker saying what is wrong with those people in their and it was my mother debit card I was using she was upset and as I walk away they were talking about me and laughing the young black woman & young white male and she needs to be fired because she provoke customers talking about people and cursing out loud no respect for people and if my son or daughter her age would had been with me she would be in trouble disrespecting me and my mother we did not enjoy your restaurant she is going mess with the wrong person one day at McDonalds or somewhere. it happen on 7/10/21 about 10:15 a.m. I REBUKE THEM IN THE NAME OF JESUS
I went to a local McDonald’s and they have a sign right on the counter that says picture menus available when I asked for a picture menu I was told we don’t have them why are you going to have a sign that says picture menu available if you don’t have a picture sign I have a mute child that cannot talk I need a picture menu I’ll McDonald’s need to have a picture menu and have it sitting right by the counter I have two special needs children one is me and the other ones autistic and they do not know how to say what they want you really need to put picture menus in all of your McDonald’s it’s not fair to them and it’s not fair that I have to get a broom to point to the flipping menu to try to figure out what they what they want because they don’t have a picture menu And yes I usually have to get a broom the point and that’s not fair
Why the hell don’t you open up your tables in all of these areas of the United States that have had months of complete open restaurants post Covid Pt 😕
btwn 10:30pm-11:15 PM on July 11, 2021 – Mgr aggressive and rude with me; shocked me since she was wearing the blue shirt manager uniform. Didnt get her name. Wanted no argument with her -took my order and said ty. .Attitude began when she was trying to force me to get on the bumper of the vehicle in front of me and I replied I do not want to be right on the bumper of the person in front of me . Guess she wanted2 teach me a lesson: Pulled to the window -she looked at me, closed the window and left me sitting there approx 5 minutes- also affected the other customers in line- had to wait also. Got home, opened my Mc chicken sandwich – appeared to have a slimy substance on it as if someone had spit on my sandwich – wrapper was loosely fitting not like the snug folded fitting that usually is on sandwiches purchased at McDonalds.. Please review video for this hour (Btwn 10:30pm-11:15pm) on Jul 11, 2021 -you will clearly see her leave the window twice leaving me sitting there and her body language speaks volumes of how nasty she was. Didnt eat the food I purchase because of the slimy substance on it. How is this individual a Mgr when she has no people skills whatsoever!!
phx.,az – franchise store on 44st/thomas : owners are doing big business! how bout putting up two cheap awnings, to protect your window people? this is arizona. they face WEST! HELLO! jesus, you guys! bad enough you share traffic with a topless bar. give em shade from blight , if not heat!
Ppl at the mcdonald on master and lake june are very rude and disrespectful and they are mess up my orders. And the food taste old and its cold
El Mcdonals en homestead en la 152 y la 8st. Siempre dilatan mucho para atender tengo como una hora esperando , que pasa en esta locacion
I went to your restaurant located at 3132 183rd street in homewood store #2215 night 7/10 at 8:34 pm. There were a few cars in the drive thru when I arrived but when I made the turn to get in line to pay I saw a back up. I should have left when I had the chance. Several cars in back of me left because they saw the long wait. When I finally got to the window to pay I asked to speak to the Mgr. I let her know this was very poor customer service and she was losing customers. I said we shouldn’t have to pay for our orders. Her response was I’m sorry. We are short staffed tonight. She asked if I wanted a refund. At that point I hadn’t paid. When the Mgr left the regular employee asked me if I still wanted my order. I said yes cause I couldn’t get out of line even though I had been waiting 25 minutes. I paid $4.43 for my order (large fries and large coke). (I don’t know where the receipt # is located or how to get a copy of receipt to you). The line moved pretty quick after I paid. I got my order and the french fries were cold! I’d like a refund.
Store #4430 Winder Ga. very dirty restrooms and dining room. Plenty of help behind the counter . Employes just did not care. Would not eat there again.
Hi I’m currently at McDonald’s in Monticello fl I being waiting over 35 minutes I arrive at 1:37 pm and the manager told me it will be awhile and she told me there’s 2 people in th back cooking my order came up at 2:30
We have 3 McDonald’s in Pikeville Ky the one at Cassidy Boulevard never acknowledge you or greet u the manager is rude and Baird Avenue is the same
Magee ms McDonald’s I have been in the drive try for 18 min and still have not order this is every time I come
When you have to pull up and wait for two drinks to be made in the drive through,I think that’s pretty pathetic. Not the first time. Lakeview McDonald’s is the worst,they need new management!!!
I and most of my friends dislike the sausage patty. The taste is bland not enough sage..
Huntersville NC needs. Supervisors, The guy on duty was absolutely Rude, Disrespectful and Inappropriate in handling orders.
I’m 54 years old now when I was like 14 years old or whatever the quality of the food was awesome now when you taste the double quarter pounder or just the cheese itself it doesn’t taste right it doesn’t taste fresh I don’t know what are y’all using but can we go back to the American cheese real cheese cuz that cheese it’s not right go back to being what it was some years ago when y’all use real stuff because now it doesn’t taste the same
This Location sucks! I’m a regular everyday customer. They do not know how to make an iced coffee. I come everyday for the same thing, m Carmel iced coffee with extra Carmel. Everyday the coffee taste horrible! I’ve talked to the manager and she was rude. The difference in how they make their coffee is night and day difference with other McDonalds. This location needs to train their staff better and get friendlier staff. I hate this location but it’s close to my house, I’d rather drive across town than to go to this McDonald again I’m tired of wasting money here.
Hello, i have just been through your Garston drivethru and spent £17.
To get back to my mums house to find my son had no burger in his happy meal.
As u can imagine he was very upset and distressed.
I tried calling your branch and the call was totally ignored.
Look forward to hearing back from you.
Many thanks
Shareena Reed
Yes I live in Louisiana Kenner I’m writing to ask even though it’s due still towards the covet area I’m wondering about your location that’s in Kenner Louisiana to McDonald’s off of Williams and airline I’m wondering if y’all still know that I’ll see you open up at 4:00 a.m. to the dining room area and it hasn’t been open yet I’m just wondering and writing to see if y’all know about this matter or the matter is still closed due to the covert area cuz due to some people don’t have vehicles to get to the drive-thru and I very much do enjoy your breakfast thank you sir and I’ll have a wonderful day
I just waited 30 minutes in line at your 41st and garnet store in Tulsa ok only to be told to wait while they took orders from people behind me. So I went to the window only to be botched at by the manager on duty. When I asked for a number to call he went and got a paper bag and threw it at me. He then told me that I had to drive around and get in line again. Needless to say I was very upset. This kind of service seems to be happening more and more with Mcdonald’s. 30 minutes of waiting just to place my only to have to leave and go to Sonic, who filled my order within 10 minutes. I guess you dont want my business anymore…
3rd time I’ve been here “extremely slow and incorrect food order” never again
I think your advertisement about winning french fries for life it’s absolutely completely stupid and cheap. Giving just one person french fries for life is an insult to the general population in the United States and other countries. You might get some sort of impact if you offered the amount of winners to be approximately 10,000 or maybe even more. You should be ashamed of yourself for putting that on television and I’m sure thousands and thousands of people would agree with me
We sat at the McDonalds in Leechburg drive thru for 40 minutes cause we were trapped and couldn’t get out. Terrible service.
I’m really in happy nearly very time I order on just eat or Uber from stretton Burton something’s all ways wrong this time my flurry’s got put on top of my drink and went everywhere this has happened 3 times not and my good was squash and through about. My chips was all at the bottom and I mean the chip boxes was empty
Hello,
I always go to the the mcdonald’s store #11865 almost every day its near my house, but lately i have had issues either with getting the wrong food, lattes dont have sweet at all. today July 9, 2021 i was there at 8;:04am i order a vanilla ice latte and 2 pies I asked the person in the 2nd window if they can charge me with my bank card a hot latte that i forgot to order for my coworker and he ask the manager, The manager answered him with “NO SHE NEEDS TO GET OFF AND ORDER OR DRIVE BACK IN” I told the worker ‘is she serious ‘ He said Yes.
this Mcdonald’s has really bad costumer service since like 3 months ago they have teens working there and are always playing around. I walked in like 2 weeks ago and left because one of the employees was playing slamming the cheese on the cooking table without gloves.
Bring back all day breakfast and full menu!! I want my biscuits and gravy…
McDonald’s in Sulphur Oklahoma. Terrible service! I spent $50.00. Two missing fries and the three fillet of fish had a quarter size piece of cheese.
I got a drink for the McDonald’s in Poteau 701 north broadway 74953 In my drink was inch long screw that was rusted when I took the cup back to the store and told them I wanted to fill out a report they asked why I wasn’t hurt.i told them I want the cup and screw they refused to let me have it back they was rude and hateful the managers should not be working for your restaurant for not following proper procedure the have thrown away evidence.so I have pictures of screw in the drink and video that I will be taking to my attorney this morning.For any questions my number is 918315xxxx
I got a drink for the McDonald’s in Poteau 701 north broadway 74953 In my drink was inch long screw that was rusted when I took the cup back to the store and told them I wanted to fill out a report they asked why I wasn’t hurt.i told them I want the cup and screw they refused to let me have it back they was rude and hateful the managers should not be working for your restaurant for not following proper procedure the have thrown away evidence.so I have pictures of screw in the drink and video that I will be taking to my attorney this morning.
Good morning,
It’s 9:00 a.m. in South Carolina. My granddaughter that is 2 years old just went through the ordeal of having blood drawn. (Imagine how that went). Mom gets her in the car they’re riding home trying to comfort her. Guess what she asked for. Happy meal!
I love it. The Happy meals are her rewards.
Just wondering if you’ve ever considered a Happy meal at breakfast. Maybe mini waffles mini pancakes cinnamon rolls oatmeal etc .
We have five granddaughters and trust me this is one family that would take advantage of a breakfast Happy meal.🌞
Thanks so much for your time. Have a great day!!
I think i waited long enough for the steak egg and cheese biscuit to come back now im taking action so PLEASE can you bring it back like now!!!!
Congratulations McDonald’s on your own brand do remodeled McDonald’s on straths lane and Clinton Maryland what were you thinking when you remodeled that place it’s the ugliest McDonald’s I have ever been in my life
I was in line well before 10:00, and by the time I got to order it was after 10:00. I was getting sousage biscuits for my great grand kids, and was told breakfast was cut off! I spend at least $30.00 a week! Location Savannah Ga Waters and Esienhour
I went to store 1476, I was shaded because the was a 20 min wait, and another only one window was open,( this was the shift at 7:00 pm, but evening shift, anyway They was rude, very bad service, and basically they was a bad representation of McDonald’s, I ask them for a receipt for my purchase, rudely they said the machine was down,and said I didn’t have to get the items and started throwing it in the garage and the manager throw the money back in car, shut the window , I went to speak with head Supervisor, they lock the door, and they responded call Corporate, the whole shift was very rude, and I will call the Corporate Office this morning, and make verbal complain this morning, because of there behavior alot of customer seem and heard altercation they left and said I need to call Corporate on the store behavior
I want thru thr drive _thur about 5 minutes ago tonight and I ordered a cheese sandwich only ketchup and a medium fries fried fresh and a medium diet coke lots of ice
I got my food everything was not hot I told the manager he had put gloves on and want throught my bag and said he made the sandwich himself he was very rude and aggressive with me he said they were not going to give me fresh food and gave me the food back I need something to be done about this manger this is not the first time I had problems with this manger please get of hold of me I am very mad about this had his hands all over my food in.the bag with gloves on nasty
McDonald’s located at 3080 Travis Blvd, Fairfield, CA,
July 8, 2021,4-4:30pm, Receipt #1387 – I found a blue plastic round “ring”, like possibly from a container(??) in Chocolate Fudge Sundae. I discovered it when it was in my mouth. Very disgusting. I would have returned it to show the manager, but I did not have transportation at the time. I will also submit a complaint to local health department.
Rude Mgr at renton store off 4th Street. Did not have order twice, then argued over me skipping to last door as a driver, as I was told by an employee previously to do that. Accused me of lying. Rude and argumentative.
I’m writing this comment due to a friend of mine that works at one of the McDonald location in Clearwater Florida on East Bay Drive he’s 18 years old Works 8 to 9 hour shifts and they refused to give him a rest break or lunch I think that’s unfair
HI MY NAHE IS TERRY CARTER,MY WIFE AND I LIVE IN AUMSVILLE OREGON WE EAT AT THE MCDONALDS IN STAYTON OREGON, WE EAT THEIR EVERDAY WITH OUR GRANDSONS . WE HAVE HAD TROUBLE AT THE DRIVE THRU ,WE ORDER COFFEE WITH NO SUGAR BUT WITH CREAM AND ALSO THEY GET OUR ORDER WRONG AND THEY AD 8 SUGARS TO THE COFFEE, NY WIFE AND I ARE BOTH DIEABETIC ,I CALL THEM THAT THE ORDER WAS WRONG, THE MORNING MANAGER TRLLS ME TO COME BACK ,WELL MY WIFE AND I COULD NOT MACK IT BACK WE WERE 8 MILES AWAY GOING TO A DOCTORS APPT,WE ARE 67 YEARS OLD, SO ITOLD HER WERE IN EVERY DAY AND WOULD BE IN THE NEXT DAY I WENT IN AND ONE OF THE ATHER GIRLS WAS HELPING ME, THEN AND THE MANAGER STEPED UP AND SAID WHATS IN THE BAG,THE ATHER GIRL SAID WHAT IT WAS, THE MANAGER TOLD ME YOUR GOING TO HAFT TO CHECK YOU BAG HERE ON OUT , I HAVE TRYED TO CHECK MY ORDER BUT IV BEEN TOLD TO MOVE AROUND AND CHECK IT , THEN IF ITS WRONG I WOULD HAVE TO GET BACK IN LINE, THE MANAGER IS THE MORNING MANAGER HISPANIC LADY,I CALLED LIKE THEY HAVE TOLD ME , THEY HAVE NEW EMPLOYEES ALL THE TIME, THE ORDERS ARE WRONG ALOT , WE HAVE PLENTY OF MONEY TO PAY FOR OUR FOOD BUT SHE MADE US FEEL LIKE WE WERE TRYING TO GET SOMTHING FOR NOTHING, WE ARE RETIRED AND MY WIFE WAS A MEDICAL DOCTOR FOR 30 YEAR AND I WAS A HYDRAULIC ENGINEER. RETIRED AFTER 35 YEARS, WE ARE NOT LO–LOOKING FOR A HAND OUT MY PHONE IS 503-749-xxxx, CELL 661-717-xxxx
Everytime we go to your store where I live. We have to deal with rude managers, And to put the cherrie on top the lobby is always closed its never open
I can see why you are ranKed last in fast food You have a restaurant in Temple Tx on Gen Bruce dr. They almost never have the lights on the Golden Arches on ,nor lights on the building at night it always looks closed.
Was A 40 minute wait in line no catch up in the store no sugar the other day never ever all thank you forgot my sweet tea came back to drive-through later and they gave me a Coke instead. No apology had to go back and get a sweet tea they carried my cup into the back room while I waitedI can only assume they spit in it and no apology
They dont like do they job and some of disrescest
Hello, I have celiac disease and was wondering if your caramel frappes are gluten free. I would like to know what ingredients are used in the “natural flavor” you have listed on the website
I thought the big M has gone back to making breakfast all day long? My local big M only makes breakfast until 10:30 am. They are located on Howard St., Evanston, IL
Today I had the worst experience at McDonald’s customer service rude employees didn’t get my order correctly and on top of that said I lied about the order I place ask to speak To a manager employees refuse and shut the window in my face while while sitting in the drive-through waiting for assistance never got any help never got my food never got any assistance sorry rude young employees I called the store to speak to a manager and again young adult kids answer the phone playing games wouldn’t allow me to speak to a manager it was very unprofessional disgusting rude behavior from employees
hello,can i use a arch card purchased in norwalk ca. in sydney nebraska.(trying to send gift card to my nieces kids)
Very rude employees. Floor was greasy and almost fell. Order was completely wrong and food was cold and disgusting
I’d rather speak to someone
Hi I am trying to get a paper filled out stating the length of my employment for my current job is there any way I can email the form and you email it back? It was in 2006 or 2007
I come thru everyday and there’s so many bees and theres always bees that fly in my car I spoke to the managertroy and he said it would be handled it OK the next day I came and I saw a guy outside spraying cheap bug spray you can buy at WalmartBut he told me he would go call pest control but it never got handled the bees are located in the drive-through on the cash out lane there is an employee that told me she is allergic and she informed them but they seem to not care and she is terrified for her safety thanks
McDonald ambala city phone number is always swich off and landline number not pic up
Yes my managers at mcdonald’s are harrassing me and my coworkers and discriminating me.
My husband and I are diabetics and he loves your pan cake so I’m asking i if you could please get sugar free syrup for us Diabetics Thank You
I am 66 yrs old and have not been to McDonald’s since covid. I went today 7/6/21 on main st. in Placerville Ca., there were two people inside, I proceded to go to the front counter to order breakfast it was 10:30 am I looked at the menu on the wall and breakfast was not listed so I asked the lady if they were serving breakfast she looked at me and said with a blunt and very smart attitut and answered yes! I looked at my husband and said I forgot the name of the sandwich I normally would order, he helped me and I gave her my order she. I ordered two meals one with a coffee and one with a tea. walked away with my order and was disapointed with the way she treated me. after trying a few sips of the tea I realized I didn’t like it so I went to tell her if I could have a coffee instead. she starred at me and with a smart remark she answered me and said you bought a tea! I said I know I did but I didn’t like it, I would like to have a coffee instead, she said you will have to pay for the coffee, I said to her I don’t know why you are treating me this way and what’s the problem with you not giving me coffee instead. she answered you bought that cup for tea, what is wrong with the tea, I answered “like I said before I didn’t like the flavor of your tea” she answered you bought the tea not coffee. this lady was a crew leader. I told her look, you are a crew leader and you are suppose to be showing your crew how to have customer service and I don’t understand your problem, do you like to be treated in this way when you go shopping or eating at a restaurant? I said I would like to have your name so I can report you to the Corporate Office, she said no! you can’t have my name I will get you a small coffee, I said that’s fine but I still need to speak to someone about you because it’s not right to treat people this way. she then said that her supervisor was there and I could speak with her. I did speak with her and she was very understanding and said she would speak with her. Covid has taken a lot of businesses away and jobs, most businesses are doing all they can to please their customers so that they return back. this girl should not be a crew member she needs to start from the bottom again and learn that the customer is always right especially when it’s all about a small cup of coffee. how many times do people change their minds and the coffee is thrown away or how many time has McDonald’s made a mistake with a food order and wants the customer to forgive them for the mistake. I never did get her name but it ruined my beautiful day with my husband that day and I am a very patient, and kind person. I have worked all of my life with the public and have always treated them nice especially if they were upset, I would do what I had to, to make it right.
very bad service denied service and asked not to return due to me calling corperate please help!
Wow are you guys blowing it!! I used to like McDonald’s I love your chicken sandwiches burgers not so much every time I go it’s a chicken sandwich yeast have a good variety and now what a waste of my time and my money you guys have made the poorest decision I think any company has ever made by getting rid of your other chicken sandwiches and leaving only the crap that you have now pardon my language. Why don’t you just take a look at Chick-fil-A’s numbers I’ll bet since you got rid of all your chicken Chick-fil-A’s business as boosted probably doubled he got to wait 15 to 20 minutes just to get in line in the Drive-Thru every time I pull up to McDonald’s now I go right to the window how could you do that everybody loves chicken everybody and for some stupid reason you guys got rid of it and the chicken that you do have is disgusting literally two pickles no sauce and a chicken crap Patty you guys will never see my business again until you get chicken back
Dear mr kempczinski the Mc Donalds near me needs to have new manager s the worker s have a very bad attitude at 23ed and pen in oklahoma city and so do the managers we used to have very good black managers Ray and a wonderful black lady at night we need to have people of al not just an ugly click of only one managers on a different could breck this up…
Good afternoon, Please know that the salutation is a formality only as this is not a good afternoon. I was in one of your stores in Albuquerque Nm (Mcdonalds on Central ave NE) early morning on the fourth of july. It was bad enough that all the food was not in the order, and I did not think it would get worse after the hashbrown litterely was hard as a rock and crubled into saw dust, but the biscuit and pancakes both had some kind of bugs in them. I have pictures and videos I will be posting on your fb page and yelp. I hve already shared what happend but didnt post the worst of the pics or video because i thought i wold get some sort of apology at the very least, but not even so much as a “my bad” email has come my way. Im tired. Im tired as a consumer who works very hard for everything i have that my money is wanted but my patronage not honored. Im tired of things like this being so commonplace that we as consumers feel that large corporations just stall us out knowing we give up whatever plight we may have, never getting the validation and rectification we deserve. Well not today. you will not ignore and patronize me until i crawl back into a cave and prepare for the next business to screw me out of my money. Today there will be consequences for the actions and inactions that have led to my writing this email. I will be heard today.
I was in your store this afternoon in Kearney, Nebraska. We had the worst services. First, we went in to order our food, was cold we were told we couldn’t eat inside, even though the door clearly stated dining area open. Your manager stunk, has no personality to be a manager. Sorry, but it will be a cold day in hell before I enter this store again. Besides, I had at least a half a cup of salad spread on my sandwich. My sand was horrible.
You ether need to address the issue of the ice cream machines always being non-functional or take ice Cream OFF your menu! I have been to several McDonalds locations and the ice cream machine is frequently not working.
Please FIX THIS ISSUE!
Customer Service Complaint
On July 2, 2021 at *:14 am arrived at Mc Donald’s Drive thru and ordered coffee. The person on the other end of the speaker stated that she could not hear me so I went to the widow to make my order at which time she proceeded to talk down to me in a very disrespectful manner. I was so upset. The equipment was not working properly and she could not hear me. I thought I was helping her out by driving to the window to make my order. I was so angry at her behavior I request her supervisor. Her supervisor’s name was Mania. She explained to me that she was muti -tasking it did not come out the way she wanted it. That was no excuse for the disrespect that I was showed. I asked that she be written up immediately. I am 57 year old African American woman and I will not be talked down to by your employee.
If the equipment is broken they could a live person out there to take the orders. In and out burgers does it all time as well as other successful fast food restaurants. But to take your angry out on the customer is inappropriate and will not be tolerated. Also there is no unsweeten ice tea at that located. Under privileged communities have a higher than usual incidents of High Blood pressure and Diabetes. Mc Donald is not known for the most nutritional menu. I am requesting the unsweetened Ice tea be ordered for that located they have been out for months. We should not have to travel extra miles to get unsweetened Ice Tea which is better for our health. The address where this occurred was Mc Donald’s restaurant #18637. The address is : xxxx Alondra Blvd, Paramount, CA. 90723. Tel#. 572 630 xxxx.
Better customer Service is needed at this location. Please fixed equipment promptly so that customers don’t have to be yelled at by your employees.
Courtesy and respect to everyone is a requirement for a successful business.
When are you bringing back your salads? The southwest salad was one of my favorites. Since the pandemic last year the salad have stop in Michigan. What does the pandemic have to due with Romaine lettuce?
I recently purchased one of your crispy chicken sandwiches. I am completely disappointed. They look nothing like the photo or what you see on TV. The chicken piece was so small i had to lift the bun to find it. Seriouly false advertising. They are not cheap either. So not worth the money. Another reason not to eat at your restaurant. I grew up with Macdonald’s
Years of watching your quality and portions decline while prices went up. I figured you were in competition with the popeyes chicken sandwich which are good. So I gave you a chance. Big let down. Your off my list again. Macdonald’s should be ashamed of this misleading sandwich.
Unprofessional, rude and unacceptable customer service! Earlier tonight, I visited a McDonald’s location at 2214 76 Country Blvd., Branson, MO 65616. I pulled into the drive-thru a few minutes before closing. There were cars in both drive-thru lanes. After waiting for my turn to order, I pulled up to the speaker and waited. As I sat there waiting to order, the menu screen was turned off and noone acknowledged my presence. There were 4 cars behind me in the lane also waiting to order as well as cars in the second drive-thru lane. I finally pulled forward to try and order at the window only to have an employee yell at me from the open back door that they were closed. When I said that we had been waiting a while in the drive-thru, he told me he would get a manager and did not return. I pulled up to the first window and the employee walked away. I pulled up to the second window, and that employee refused to speak, shut and locked the window in my face and turned away. As I sat there, a manager yelled at me through the window that they were closed. He finally opened the window and I told him I had been waiting in the drive-thru several minutes before they closed. He did not seem to care. He said their system shut down and rudely closed the window in my face. He then turned away and ignored me. I did manage to get his name, DJ, before he shut the window. This is the most negative experience I have ever had at a McDonald’s and it fails to represent your organization in a positive way, such as I have experienced over the years. Thank you for your time and for allowing me to share my concerns with you. Hopefully, something can be done to prevent occurrences like this from happening again.
Jerry Peoples
478-595-xxxx
jerrynsharxxxxx @yahoo.com
Monday July 5 2021 I was a customer at McDonald’s 395 flatbush ave bklyn ny I try the kiosk to order it was not giving a reciept I went to the counter stood there about ten min ask who was gonna take my order told her I was paying. Cash she said go to machine n order and then I can pay. Y if I know what I want and I still have to pay well manger said well u have to wait so I waited n waited so ting got kind of loud a worker told me one I was talking back and forth was the manger do I’d not want to make a scene do went back to kios and oder but when I look she giving a customer his money from the register do I like miss what going on n she like not reply so I borrow daughter credit card back to kios and the machine still not giving a reciept but a number pop up do I told her she was rude and unprofessional n I would contact corp office she go smart so go ahead I don’t care can remember name off hand no one had any name tags in that r employed there and the restaurant was pretty full she was loud ,rude n disrespectful so I step out dude comeback cause I use someone’s card ask for a reciept she said can’t give me one n can’t print it I think this employee manager need customer training n have respect for seniors Monday July 5 3021 a 9:50 pm
Well i have worked at the mcdonald’s on west Ave in jacksone Michigan. The managers are rude to the crew and to each other. And to customers. And they are having a pregnate girl loft heavy stuff that should not be lifting anything heavy. I walked out on Saturday. Because of a minor did mot say excuse me and hit a fire extinguisher an it hit the floorb2 inces from my foot and that is unsafe for me tonwork around other oeople who put others in jeropdey like thay. And one of the managers had said i will twerk on you all day long. Something needs to be done there. New management needs to fo in and take over
The fillet of fish meal I ordered was cold, the fillet was mostly off the bun in the container and the bun was hard and chewy! I called to talk to the manager, but no one answers the phone. I want my money back. That’s the first time I have ever had a bad fillet of fish. Extremely disappointed!
If somebody could give me a call or an email I’d greatly appreciate it thank you have a blessed day…
I’ve been to your McDonalds recently in johnstown pa, on 111 plaza drive. Please explain to me where it is acceptable for someone to be drinking on the job while taking orders, let alone it being a minor? Some of the workers in there are very rude to customers and even make derogatory comments about them, while the manager does absolutely nothing and thinks it’s fine while all of this is happening. I’ve never in my 32 years have made a complaint concerning McDonalds but this is ridiculous and in my opinion as a customer, something should be done about it or at least looked into. It’s not right and that’s not what I would want to experience again especially considering I have an almost 5 month old son.
Montague, New Jersey McDonald’s needs to be cleaned. Observed dry milk in front of coffee, soda space covered in mold and yet I still ordered. I got an over fuzzy chicken sandwich. This place had a makeover a few years ago but the service and cleanliness has yet to be met.
The McDonald’s in Fort Pierce on 7001 Okeechobee Road had their bathrooms closed off for customers on July 5 at 5:30 pm. When asked the McDonald’s employee if I could use the restroom, she said they are closed without further elaboration. I was going to purchase food there but did not because I could not wash my hands. I instead went to the McDonald’s on the same road in the westbound lane.
I’m still waiting for my coupons that willmar and paynesville minnesota told me they were going to send. I got home from willmar and 1/2 my food wasn’t in the bag. And paynesville had such rancid grease that my dog wouldn’t eat the fries.
submitted a complaint today for one of your restaurants which has been great in the past. would like ‘call back’
508-674-xxxx.
I would like to take that I’m a regular customer at 70 70 Jimmy Carter Boulevard Norcross Georgia 30071 on July 4th around 4 p.m. I Had An Inconvenient visit they overcharged me through the drive-thru I had to park the vehicle and get off to explain why did they overcharged me they gave me a refund I checked my bank statement to see if my refund came back and instead of my refund they withdraw money out of my account that I did not allow I went back to the McDonald’s and explain to the general manager all she told me was to come back in three business days I told her I’m a single mother every dollar counts and if I come back to McDonald’s is for food not to waste gas in time unfortunately nothing was settled and I’m very saddened that I have to go through this I’m having problems in my life to be going through this it’s not the first time issues with this McDonald’s I just think this time and went too far please help me
Very bad customer service and any time I buy from this particular store, their orders will have mistake. Pay more for what I ordered but I received less or just don’t give me what I asked for, It’s been going on for awhile knowing customers won’t drive bad for the correction. Am very mad and I need answers.
If ya’ll are responsible for McDonald’s in Ashdown Arkansas then ya’ll need to get on their asses. All my orders are wrong and I can’t eat mayo, but mayo is always on it when I mustard. Is it because I’m white. I’m sick and tired of Ashdown Arkansas McDonald’s. Ronald McDonald needs to come and train those people. I’ll go to sonic from now on.
After eating at a McDonald’s location while on a family road trip last week on Saturday the 26th, I fell ill with uncontrollable diarrhea. I thought it was food poisoning at first. I went to urgent care on Monday when the symptoms continued and wasn’t tested, but was provided over the counter medicine and told to return if not better in a few days. After stopping the OTC medication my symptoms returned. I went to the hospital and was admitted due to several circumstances. I have now been officially diagnosed with E. Coli and a parasite called Cyclospora. This contracted from your location in 1846 N Meckleburg Ave, South Hill, VA 23970.
I’m a business owner and mother of two young children. I now have to be out of work for another week while I recover and am unable to care for my children while I’m at the hospital. I am writing to report the unsanitary environment at that location and to state that I would like to avoid involving any press or lawyers, but I would like my hospital bills to be covered in full at the very least.
in Pacifica Ca to visit family. Went to McDonald’s for a coffee Used bathroom and cut top of my hand on metal toilet paper dispenser. Bad design. Just an FYI
I AM EXTREMELY UPSET WITH THE SERVICE AT THIS LOCATION AND THE ANGER THAT MANIFESTED FROM YOUR NEW SHIFT MANAGER. HE HAD TO BE RESTRAINED BY HIS LADY COWORKERS. HIS DEMEANOR STARTED TO ESCALANTE TO INEVITABLE VIOLENCE. I NEED TO HAVE A MEETING WITH THE FOLLOWING PEOPLE: AREA MANAGER, FRANCHISE OWNER AND LOCAL CORPORATE OFFICE. WE CAN SIT AND DISCUSS THIS FURTHER AFTER YOUR OWN INVESTIGATION. I WOULD LIKE AN EMAIL OF YOUR FINDINGS BEFORE I MEET WITH EVERYONE. THE PARTIES IN QUESTION ARE JOSEPH MIRANDA(staff manager) AND EVELYN(store manager). ANOTHER UPSET CUSTOMER WAS SHOUTING IN REGARDS TO HIS CURRENT COMPLAINT AND ONES OF THE RECENT PAST. HE EVEN SAID SOMEONE HUNG UP ON HIM WHEN HE CALLED TO COMPLAIN. THE SKILLS OF PROPER CUSTOMER SERVICE, EFFECTIVE MANAGEMENT SKILLS, GREETING CUSTOMERS AS WELL AS THE MISSING “THANK YOU” NEEDS RETRAINING. SEE FOR YOURSELF THE LACK OF SMILES AND THE ABUNDANCE OF NEGATIVITY IN THIS RESTAURANT. A TRULY UNPLEASENT EXPERIENCE. IT MAKES THE VISIT DISSATISFYING. WHO WOULD WANT TO GO BACK. IT WILL BE VERY INTERESTING TO SEE HOW MANY OTHER DISSATISFIED CUSTOMERS SINCE THE MANAGEMENT CHANGE. SEE FOR YOURSELF. IT’S WHY I TRY AVOIDING THIS LOCATION. AS A FORMER RESTAURANT MANAGER IN THE FAST FOOD INDUSTRY, I KNOW THE DIFFICULTY IN THIS INDUSTRY. I’VE BEEN IN VARIOUS MANAGEMENT POSITIONS FOR OVER 38 YEARS. FIVE OF MY LAST VISIT WERE UNSATISFACTORY. MY BEST EXPERIENCE WAS PICKING UP AND EATING IN THE CAR. NOW AS A BUSINESS OWNER I FEEL OBLIGATED TO VOICE MY CONCERNS. AFTER MY INTERACTIONS WITH THE STORE MANAGER(EVELYN), I FOUND THAT THIS LOCATION IS A FRANCHISE. STANDARDS SHOULD BE CONGRUENT EITHER CORPORATE OR FRANCHISE. MY EXPERIENCES HAVE BEEN FAR BELOW ADEQUATE AT THIS LOCATION. THE DILLINGHAM LOCATION IS MY NORMAL LOCATION AND THEY ARE DOING AN EXCELLENT JOB. WHY THE CONTRAST IN SERVICE QUALITY? MAYBE YOU SHOULD SEND AN EMAIL TO THE CUSTOMERS WHO USE THE MOBILE APP. OFFER THEM A FREE MEAL IF THEY COMPLETE A SURVEY OF THAT LOCATION. IF I WAS THE FRANCHISE OWNER I WOULD WANT TO KNOW. I WOULD ASK MYSELF IF MY MANAGER HAS WHAT IT TAKES TO LEAD? WILL MORE TRAINING HELP?WHEN I WAS A STORE MANAGER I TOOK THE RESPONSIBILITY TO TRAIN MY TEAM TO BE THE BEST. THEY ARE A REFLECTION OF THE MANAGER. EVERYTHING PERTAINING TO THE RESTAURANT WAS MY RESPONSIBILITY. I’M GONNA END THIS RANT BECAUSE THERE’S MORE AND THIS IS EXHAUSTING.
TRULY,
CONCERNED
My breakfast was ruined I was given the wrong sandwiches I ordered two sausage egg and cheese mcmuffin but was given the ham egg and cheese and I dont like that meat I also ordered a hash brown please compensate me with another two meals can be lunch or breakfast. Thanks stay safe and be blessed
I was at McDonald’s in Pennington gap VA..Ive got the wrong food 3 times in a roll tonight the food look like someone dipped it in ketchup .it was supposed to place like all my other meals.also got a Big Mac meal that had a half a peace of meat on it .I eat at McDonald’s alot but in the last few weeks my food has went done an never get anything right. I spend around 20 to 30 bucks Everytime.Im 20 mins from McDonald’s an it cost me to go back an forth .I shouldn’t have to check it before I leave but from now on I’ll set at the window until I check my food.very upset customer
Talladega, Al Store
6 pm. Sunday July 4th
15 min wait in drive through for the most common items in mcds history. 2 big macs, 2 large fries. While waiting in drive through i see employees running in from the back. One employee is outside smoking right beside the door. Theres no medium fry containers so they give 2 small containers to make one. Just a small problem but shows someone isnt keeping the products filled. No leadership or quality at this location. Wont be back.
Managers are often very disrespectful to their employees and often let other workers harass others/bully them to the point the person being harassed is sent home or in trouble instead of them actually doing something about the person being awful in the first place. I have a friend at the Urbana, Ohio location who’s constantly being bullied and the managers pass it off as “a bad day” or a difficult situation at home yet its one person being targeted ?
The service at the McDonald’s on 59 s in Marshall tx is HORRIBLE!!!! they are rude ,slow,and always forget something. This needs to be taken care of.
To whom it may concern; My name is Lisa Curtis. I wanted to let the McDonald’s headquaters know that i had a bad horrible experience this morning at the McDonald’s located at 4700 Charlotte Ave.Nashville,Tn.37209 at 11:05am. I pulled in at the McDonald’s on 4700 Charlotte Ave. at approximately 10:50am in the drive-thru. I was one car away from the ordering screen. Once in the drive thru i literally sit in that horrible line for 20 mins. I could not move foward as there were approximately 5 vehichle’s in front of me, and about 10 cars behind me line all the way out to the main rd. which is Charlotte Ave. I was stuck for basically no reason. So, after sitting dead stop bumper to bumper in the McDonald’s drive thru for about 15 mins, i literally turn my car off and walked frome the drive thru to inside the McDonald’s to ask Why is the McDonald’s drive thru at a dead stop bumper to bumper without moving and 15 cars lined up, only to be told by 1 of the employee’s that the current customer at the pickup window order more food at the pickup window that is. So, I then asked if the customer who ordered more food at the pickup window, then i asked Why didnt yall ask the customer to pull around and yall can bring out the remaining order that was placed at the pickup window instead of holding up a line of 15 cars. I also told the lady that i have been to this same McDonald’s before and been told to pull around and that would bring my order out to me, just because i asked for fresh french fries. So, i know if ive been told before to pull around, they could’ve asked the customer who order more food at the pickup window to pull around as well. Plus, not to mention that when i went inside to complain about the drive thru being at a dead stop, the inside lobby was packed as well. Also, I sit there so long in the drive thru that the menu changed from breakfast (which is what i wanted) to the lunch menu. So, by the time i was able to get to ordering menu, i did not place an order because i was so mad at having to sit in a McDonald’s line for 20 mins. Even after that 1 customer who orderd extra food at the pickup window finally pulled off, it still took another 5/7 mins to get through the drive thru so i could leave to get to work. Which by the way, I was late for.! I also know that there are several other fast food resturants that has a sign at the pickup drive window that specifically states ” Can not add on to order” Which is what the McDonald’s at 4700 Charlotte Ave. Nashville,Tn. 37209 should have told the customer instead of allowing to hold up a line of 15 other paying customers that im sure didnt like having to sit there either. That was a ridiculously insane moment this morning.! Anyways, I hope you all had a Happy 4th of July Weekend.! I myslf had to work. Was late getting there because of this ordeal at McDonald’s this morning. No customer should have go through the same experience as us all customers did in the drive thru. The way the line was and beng stuck was like sitting in traffic on the interstate from a wreck. No exaggeration. You can look on your surveillance camera and see exactly what im talking about. Even down to my white kia Optima & me getting out of my car. I have on navy blue capri leggings & blue,whie & pink shirt. However; I do apologize for the long lengthy paragrah, but I AM NOT SORRY FOR THE COMPLAINT.! I know sometimes situations happens and can’t be avoided, but this morning could have. Thank You, Sincerely Lisa Curtis
In the last few years you have created an extra drive thru line. The sign states both lines are always open “ANYTIME”. The second line us never open in either of the Griffin Ga. Stores. Also, why don’t you take shakes and ice cream off the signs. They always say in all locations I have visited, that the machine is broken. Dont advertise what you can never get.(Never)
I went to McDonald’s on our street in Little Rock Arkansas the community called landmark and I went there last night and ordered a number 3 large size and it was and it was very cold the burger & i went bk to the store to show them that the burger waa ice cold & the frys was very old & cold & they told me they cant give me another burgee or fies bc i had to bring it bk with in 10 mins of the time i bought the food & i wwnt straight bk up there aftee i got home.. i mean i live 15 mins from McDonald’s & the was really rude.. the young manger well yell at the cashier bc he waa going to give sum hot food & the manger was yelling at him tell him to warm the food up n the microwave.. long story short i left there with no food or my money bk.. all i wanted sum hot food the worse McDonald’s i hve ever went too
I had the most horrible experience picking up a McDonald’s order from your harlem 145th st and Broadway location. Me and this man are the first ones there me doing a pick up and him ordering we arrived at the same time. We spent the next 10mins waiting finally I ask what am I waiting for, for my order to be complete no ones knows whose doing what. Everyone is cleaning. He lets me know he’s waiting for the meal then lets someone know to make the drinks. The old man next to me asks where his order might be because he has to go to an appointment. They let him know the same thing. Couple of more mins go by and he gets his order first and as he goes to check to make sure his order is correct, this employee in yellow goes “he’s in a hurry but has time to check his order” im appalled and say something like that was very rude he’s standing right here. She goes on to tell me to “mind my business ” im like you dont talk to people like that thats rude and unprofessional starts to yell at me to mind my business, I say” I’m not doing this with you whats your name”. She said “Your MaMa” and rolled her neck. I lost all respect for that lady and told her about herself. Me and the old man leave and hug it out outside as he thanks me for standing up for him. Me thinking because she has a different colored shirt she was the manager. NOPE. So I have another delivery from this location right after and I ask the man who dealt with me before the lady was rude if she was the manager. He tells me no, so I ask for the manager and I’m wondering where she was during her employees screaming match this woman comes around the corner chewing something with something on the corner of her mouth. And as im trying to tell her what happened she says to me “im not going to get rude but you needed to mind your business if it wasn’t your order” I said are you kidding me thats not how people talk to one another. And she’s walking away as im saying that last line muttering under her breathe like I cant hear her” it’s to early for this” UNACCEPTABLE! I turned off my app because I needed to maintain my peace at that point. That location is unprofessional and needs more training, that manager that lets her employees conduct themselves in that manner needs more training or bumped down to the level of what she’s putting out. I would never and my mama would never talk about or to an elderly person like that. And the first customer at that, at that time in the morning( 6:45am )there should be nothing but a smile on your face and readiness for the customers that your about to recieve. A simple apology to the man would’ve de-escalated everything.
I asked for sausage egg and cheese mcmuffin and got something that looks like ham with egg and cheese
Hello I am a customer, my name is Ruth Reddish.
This is a request & needs IMMEDIATE ATTENTION!! Corporate Office- please contact me in regards of my recent visit on July 4, 2021 around 1:30- 2:00am and it is sure to be my LAST visit! No words can describe the NEGLIGENCE upon the employee who took my cash payment and gave me change back; I DID NOT receive my receipt from purchase! Next is the ABUSE I feel that was afflicted on me by an Manager (Serenity!) Lastly, by far the WORST and most UNSANITARY EXPERIENCE I have ever had!!!!!
I wrote a complaint a couple weeks ago. I am pissed off. I get blown off at McDonald’s on Marion Mt. Gilead Rd. Marion Ohio 43302. Drive through and now by cooperation.
I have had the worst service at this location. I ordered 10 piece chicken meal and a unsweet treat tree. I get cold fries, sweet tea and attitude. 15 members of my family have started using Wendy’s and I will be posting on Instagram and Facebook not to use McDonald’s. I am so disappointed.
I do not go to the restaurant in wylie Texas very often but I wanted to let the upper management at corporate know that they might want a staff member to read the feedback for this restaurant. The store either needs to be closed or an entirely new owner/manager/assistant manager need to be located.
Went to Lincoln Illinois McDonald’s and got my food completely wrong so I went back the next day and the manager Chasity was being very rude every time I go there she is very rude and they would not replace my order because I did not keep the receipt it was just the two cheeseburger meal it wasn’t anything big I just wanted my order replaced I’m tired of this manager being rude every time I go there and I’ve had my friends constantly tell me that she’s rude when they go there also I don’t understand how she’s even working there
I was at the Glassboro New Jersey location and was greeted by a wonderful young lady who had a positive attitude and very patient with me and my complicated order for my family. Her name is Gianna and let me tell you she is a very professional young lady, well put together and spoke to me with respect. Im not sure if she is a manager, if not she should be! She made my experience very pleasant, especially with my kids not knowing what they wanted. I will definitely come back. She was able to do her job and still keep my conversation going. I very much feel appreciated as a customer. Thank you again Gianna. We will definitely see you soon.
Every time I have ordered a burrito, it is smaller , hard on the edges and not as flavor able as others I have had in yuba city mc Donald’s, I live marysville would like to go closer to home, but the marysville mc Donald’s is not as good why?
I went to lovingston McDonald’s yo get my granddaughter lunch. The inside had no register open only the one you do by your self. And the ppl in there were very rude about it. Because ppl did not know how to use them. So I was going to leave. Drive thur line was down so I went threw it. I asking for the headquarters phone number and the person working the drive asked why I want it. HE HAD MY GRANDDAUGHTERS SO UPSET THAT SHE WAS CRYING AND WANTED ME TO LEAVE MY ORDER AND GO HOME BUT I WOULD NOT DO THAT BECAUSE AINT NO BODY SRACE MY GRANDDAUGHTERS
THAT BAD. And was listening to my conversation in the car with my granddaughter. Because he ask me when I got to the window why I was going to call you all. FIRST ITS NONE OF HIS BUSINESS.
THIS IS THE WORSE MCDONALD’S THERE IS YHE PPL ARE RUDE AND ALL THEY DI IS STAND AROUND AND TALK THE DRIVE THRU IS AWAYS BACK UP ATOUND TO THE ENTRANCE OF THE BUILD.
THANK YOU
BECKY
Hey Troy smith I paid for 4 large fry’s ok .and one sprite .and three ice coffee ok .they where so slow ok .they said they didn’t have any milk .and they half cook my fry’s ok .I can’t afford but some times ok .so I wood no go back to McDonald’s on deck by the old mall in columbia sc ok .
Why are our lobbies still closed to dinning in Pueblo,Co? Everyone where else is open… We need people back to work also
I was at drive through at this McDonald’s Hope Hull, AL 36043. And the McChicken gave me food poisoning because it wasn’t cooked all the way. If you go on google and see the review you can see the pictures I posted. Disgusting worsts experience of my life
I got disappointed n unpleasant.we have ordered for 04 burgers (2 veggies + 2 aloo tikki ) from elements mall jaipur (rajasthan) it was take away ,but when we received at home only 3 burgers found in packet (order no.213)
I was in Tallahassee Fl. This week. McDonald’s at Monroe and Fred George was the worst experience I have ever .I was in the drive thru lane for 24min for a medium coffe only to get to the window, have the window close in my face and never see the service worker again.. after waiting 7 more minutes I left with NO Coffee.
I’m sorry, but is there a reason why McDonald’s is the only fast food chain in our are that will not allow indoor dining? This is absolutely ridiculous not letting your customers come in for dining. Our area is getting a Taco Bell and frankly I’m glad. There is absolutely no reason for this stupidity. All of Missouri is open and we are being punished
My grandson ordered a chicken sandwich but ended up with a McChicken, he’s autistic and your staff plus manager was very rude. Either she is or tired. Being going to your store for 17 years, never encountered a problem such as this one.
My familly is quite large and when we order food it comes to £40+ each time in the last 2 months we have ordered food via just eat on every occasion theres been an issue with either getting the wrong food /drinks spilt 3/4 empty on arrival which i understand happen on occasions but I draw the line at not getting my order at all I recieved 2 small hamburgers and a drink which wasn’t my order this order i recieved was for someone else mine was over £40 I reverted to driving to the said McDonalds and getting my order made up by the manager on that day which wasn’t why I ordered my food online i expected to get what I ordered delivered ,tonight we had a few friends and there children here we ordered our food ,half of it was missing to my disgust .I managed to get in contact with the manager on shift at friern Barnet mcdonalds which is where my order had come from he refused to help us in any way ,told me even if I came to the store he wouldn’t solve our issues this is not good enough our whole evening has been spoilt ,this has not been a one off and I find it disgusting in the current climate that we have to run around sorting these issues out there should be something in place at the stores and most definitely
Not told by the so called manager that there’s nothing he could do .
MY FIANCE GOT BURned WITH HOT COFFEE, report was made and no one has even called to check on him to see how he was doing . Appears McDonalds really doesn’t care.
Good afternoon On behalf of the Howard Beach Queens NY 11414 community can you lease clean up the garbage that is left blowing all over the streets the pails are always full the y should empty them more then once not only at night a couple times a day it is really bad
Hi McDonalds! I know this is kinda late already and I don’t really mind. I just want to let you know that I entered that slogan contest in the Philippines eons ago and wrote the slogan “I’m Lovin’ it” on the board in your beautiful branch in Antipolo City. I moved to Canada years later and witnessed that you’ve used the slogan in the board. I just want to let you know that’s the history of it. I’m not sure how it was presented to you but I was the one who wrote that slogan as a big fan and my wife is a bigger fan than me.
#5468 STORE IN TOPEKA KS IS CONSISTENTLY CRAPPY SERVICE. CAN SOMEONE FOLLOWUP WITH THE OWNER…ITS BEEN THIS WAY FOR OVER TWO YEARS.
EMPLOYEES DONT CARE, MANAGEMENT MUST BE HORRIBLE TO THEIR EMPLOYEES.
The 2 Topeka Blvd stores and one on Gage Blvd are great. Wanamaker stores are also lacking but not like 21st.
Hi, my mother, her friend & myself went into your store in the “Parkhead Forge” in Glasgow, Scotland for some lunch.
We got our lunch and hot drinks so went to pay for the i We were expecting to only have to pay for the .burgers as we had completed 3 lots of stickers from your cups and had all filled our cards to receive a free drink, only to be told that they were no longer valid and had to pay for them. Can you please inform me “Why have the customers not been informed of this and why are they still handing cups with the collection stickers and card out?, we were extremely disappointed in this – not expecting to pay for our drinks, l am also sure there will be many other customers in this situation. Your feedback would be welcome.
Seeking feedback and thoughts on a very serious situation I’ve uncovered, without any media involved as yet
The THREE McDonalds in Gastonia, NC are a joke…the one at Franklin Square said they were out of meat…😳 We have been told at SEVERAL stores that they had limited items. Why we keep going back, we have small Grandkids and they love McDs. This is a shame. Do better!!😥
Today my boyfriend and I visited our hometown McDonald’s #16375
1758 N Center Ave
Somerset, PA 15501
07/01/2021 7:01 PM
Upon pulling up to the drive thru window we were acknowledged with a less than welcome greeting. At this point I was happy to be able to visit McDonald’s, as a year ago we did not have many conveniences we do now and I’m grateful for things returning to normal.
Our order was taken, we were asked “anything else” with the next response from the employee being nothing but our total. We pulled to the first window where there was two employees caring on and laughing without any acknowledgement. We thought oh maybe because of the time or for whatever reason they only are servicing customers at the last window.
As we pulled up two window two all I could see and hear was laughter and loud conversations going on, manager included. At this point it actually put a smile on my face as many businesses employees are overworked and understaffed currently.
Unfortunately next we were greeted with nothing but a hand coming out the window with a small coke in the employees hand. My boyfriend politely said “I’m sorry but we ordered large cokes” the employee then responds “well you can still have these ones if you want” hands us the drinks and walks away. Nothing else being said.
At this point we are starting to become confused as my boyfriend has now been sitting at the window with a $20 in his hand waiting to pay. Then out of no where another employee slams the window open, aggressively grabs the $20 from my boyfriends hand, slams the window back shut, and walks away shaking her head, saying nothing else to us. She then returns, slams the door open again, hangs out the window, points her finger right in my boyfriends face and says “next time stop at the window with a number 1 on it to pay like you are supposed to do” These words were not said lightly, and honestly were displayed with very aggressive body language. My boyfriend then responds “we did stop but nobody waited on us”. The employee begins now screaming and aggressively waving her finger in my boyfriends face about him learning what patience is. I politely asked her not to speak to us in this manner that it wasn’t appropriate. She then responded to me that she can speak to me however she likes and slammed the window one more time in our faces.
The original employee at window two then opens the window and hands us our food saying nothing else. As she went to shut the window on us with saying nothing at all. Not even a thank you or have a good night. NOTHING. I then asked to speak to the manager that this behavior is not acceptable. No response was given and the window was again shut in my face.
Normally I would NEVER leave a comment like this. But this wasn’t bad service. This was violent, aggressive service. Normally I would also never go to the lengths of emailing a corporate complaint. But after witnessing the manager be present and aware while this all took place it leaves me to believe it would be followed with more aggressive behavior.
After leaving and realizing I owe it to the community to report this in hopes that this kind of behavior is corrected and this doesn’t happen to someone else. I pulled out the receipt to realize they charged us for a total different order than our own. Costing a good bit more than we should have paid. Almost $5 more.
Now I have to stomach the fact that I was just verbally abused and also ripped off when if the employee could have maybe realized her lack of attention simply confused us and it could have all been a non issue. But as the customer I’m leaving scared and robbed.
I have worked in all kinds of different lines of customer service and I can honestly say I have never witnessed such a thing.
I hate to have to say this but I will likely never visit any McDonald ever again. Nor will I be able to keep this act of total disrespect to myself unless someone can make me understand why it was acceptable that myself, and my boyfriend were treated in such a aggressive, verbally violent manner.
I always thought McDonald to be a happy, family restaurant. It saddens me to think that this is what it has come to.
We were at McDonald’s today & ordered 2 cheeseburgers & 2 large cokes! We got to the window got our 2 cheeseburgers & was told to pull ahead for our cokes. We waited 15 minutes& I finally had to go inside & get them. I’ve never never been told to pull ahead for beverages. Then our burgers were cold! Totally ridiculous ~ poor poor management!
My son Is an employee with ur corporation And has been for over a year and has been told that he is not entitled to pay that he earned but the manager said she won’t pay him for the times he made and raises he has earnEd! I know the laws and know that it’s not my sons responsibility to do payroll he is 17! And this is his first job
Here my complaint. The McDonald’s in Clarksville IN always messes up my order. I have never got what I asked for. They for get to put the meat on the bun. They put things on a sandwich that I ask for or don’t ask for.
You anyones with. Letters tomato pikel in pita wy I can not get it in f hollwood fl what is the gimik
that there is pita m
Today I was at your restaurant on Allentown Blvd (Jonestown )Rd) Harrisburg PA. I ordered a deluxe crispy chicken sandwich and drove home with my lunch. The chicken was so tough, it was impossible to bite into. Something was terribly wrong with the chicken. I felt you should know. This is the first time I’ve ever filed a restaurant complaint.
Situation on 7.01.21:
Visited Store on Godby Rd and Old National in Atlanta, Ga when we had to wait 20 minutes before ordering. Once ordered, my food looked and tastes as if it was prepared the day before. Asked for them remake, all of which was at the drive thru. The cashier took the sandwich and I’m assuming just asked them to pop it in the microwave. How I know you say? Because I bit a piece just to see if it was fresh and gave it back after finding it wasn’t. They popped it in the microwave and handed back to me. I recieved the same sandwich back with a piece gone and all. The hashbrowns was burnt and orange juice was watered down. To add insult to injury, no one was friendly or courteous. Also, there was a sign advertising they were hiring with missed spelled words. We truly have to do better in the black community’s.
Im ur satisfied customer since last 5 years but during last some visits Ive found out some problems like u have changed the size of beverages to smaller compare to before which is the constant size for now and also the catch up quality is nearly different like watery one n also the bun is abnormal sometimes so please work on that because every one is facing the same issue.
McDonald’s has the absolute worst customer service! The employees are rude and have an attitude of they are doing the customer a favor. I quit going to McDonald’s for almost a year for this very reason, and when I finally decided I would give it another go, NOTHING had changed. Still the same rude employees, just different faces.
310 Troy Rd. Rensselaer, N.Y
Ordered 4 saguage mcgriddle, what we received was spicy chicken, very dissatisfied with service.
I have just ordered some food at McDonald’s Gosnells. In my daughter’s chocolate frappe there was a piece of plastic. She nearly swallowed it. Im am really concerned about how this has occurred, and what could have happened if she did swallow the piece of plastic. It was quite pointy and sharp and could have lodged in her throat. I have taken a photo , if requested.
I am a delivery driver for Door Dash and I received an order to pickup. On the McDonald’s door is a note posted that delivery drivers can call a number to pick up the order. When I called the number, the gentleman was extremely rude an told me I had to go through drive thru even though earlier in the day when I received an order, I had called the number an had no issues with having the order brought out to me. When I went through the drive thru an got to the window, I asked to speak to the manager and politely asked him why I had to go through drive thru an he rudely told me, “because I said so!” When I stated that it says on the flyer that we can call the number, he rudely said that he didn’t read it an that they were not doing that even though there were other customers picking up from curbside. I told him that I was going to get ahold of corporate an put a complaint in, he told me rudely, “Go Ahead!” I don’t understand why the gentleman was so rude but clearly something needs to be done about it. Thanks
Always terrible service at night at same store please call me back to make a formal complaint against store and employee as this is repeated behavior from night crewm the day crew is always awesome 4053618754
Urbana , Ohio McDonald needs good help. Today about 10 am I gave the lady that took my order a $20 dollar bill for 2 of the 1 dollar sandwiches but it rang up as 4.38 . I told the lady I have to give you a 20 and she said that’s ok then I noticed the register showed $4.38 and I hollowed wait a minute , it supposed to be $2.00 , she had already started to get my change and laid a $5 down when I said that then she got flustered and got help then after I kept complaining even after I ate , they pulled the drawer and came to me with the register paper and said it was only $1.00 over. I knew what I gave her , I only had a 20 and 2 ones when I went in but she thought I gave her a five because that’s what was laying on counter that she laid there
Hi to whom it may concern: I visited store11591 and was very disappointed in the service as well as finding out they had hired a gm that was extremly rude and should lose her job or get people skills on a class of customer satisfaction as well as skills on how to be a professional leader. I have held various job positions that deal with guests or people that know that rudene is not the way to get repeat local customers to come back. When working at thru window to getting a customer complaint you listen to what people say and don’t remark back with rude comments. If this is the best person for a gm at this store they need to replace with someone who is a person, friendly and can handle customer complaints . My food 2 different times in one week was incorrect and when I brought it to the gas attention she said maybe I don’t need to come there anymore since I was complaining about what happened. I couldn’t believe she would talk to a paying customer like this. I am emailing you because I don’t think she should be in a high position like this as she is not showing good leadership skills. I am voicing my concern because she needs more training in customer service as well as my food should be hot whenever I go there not get excuses its late! There were no What can I do to resolve the issue, no I’m sorry only maybe you don’t need to come back . She was your Spanish GM you hired her now fire her or train her to be better with customers! This is one unhappy customer who didn’t like her demeanor! I need resolution ASAP as I go there but don’t want her service .
Hello Chris
Please think about adding a meatless big mac someday to your menu. Love the french fries but sure would love the taste of a big mac (2 whole “meatless” patties special sauce on a sesame seed bun 🎶) 😊
I think it would open up another huge market for sales. Think about it.
Thank you
Liza Seipel-Bueb
I oreder 6 mc dubbles i say no pickels they all had pickels they tates horabble i had 2 large fries an they also were horabble
I got my food from Auburn, my store, and it was fine. But my complaint is that I use fetch rewards and scan my receipts ,but I couldn’t get any, because your machine in the front counter and the other one in the back was not working, this has happened many times before. Service needs to be quite a bit faster too. Very disappointed
Bring back for 1 day the old fry Greese Please.. also fresh 80 / 20 ground beef.. the crap you have today is disgusting. I guarantee you will make 1 trillion dollars.
Everyone i ask says to do it!!!
Thank you!
Martin Yori
(814)217-xxxx
Mdxxxx @roadrunner.com
The Homestead McDonalds in Pittsburgh, PA is terrible. Not only do they mess my same iced coffee up that I order 5 days a week which is iced coffee with cream only no sugar but at least 3 times a month they are randomly not open during peak business hours or it is super slow.
Whatss going on McDonald’s just went through the drive thru in Wellington Ohio bought a 2 dollar bundle on the menu it said 2 dollars got to the window they said that will be 2.50 please I said why 2.50 she said oh our 2 dollar bundle is now 2.50 change your menu prices false advertising
My husband got me breakfast yesterday at the Main Street location in Xenia Ohio. I got a bacon eggg and cheese biscuit with well done bacon meal with a large HI-C orange and I also got a large iced Carmel Macchiato with light ice. The bacon wasn’t well done, my HI-C orange was a Fanta orange and my Iced Carmel Macchiato was only about 3/4 full. I tried to call the store but it was busy all day except the one time a male manager answered said that he was the manager then hung up on me when I ask for his name.
I went to the McDonald’s on ave H in Rosenberg tx.which I have been doing for many years. I go every morning to get my senior coffee though I have reported this before the problem has not been solved. I stood by the register for ten mins. Before one of the employees decided to come help with a horrible attitudes. They all saw me walk in but totally ignored me not one person was there except me the Mexican manager turned around looked at me and walked away there was a black girl and Mexican girl laughing and talking both staring at me till one of them finally came and asked what do you want? I told her what I wanted and she told me you don’t talk to me like that. What kind of people do you have working there with such horrible attitudes? I will never again go spend my money there. I have been told by one of your employees working there about how they are but I will not mention her name as she confided in me and she told me how that manager treats her. What a shame!!! This was at 7:10 am this morning. Something must be done.thank you Ms. Ramirez.
What the hell is going on with mcdonalds? What rocket scientist is making these stupid decisions? NO MORE SALADS NEW CHICKEN SANDWICH IS TERRIBLE AND I CANT CALL FOR A PICKUP ORDER OR PLACE AN ORDER FOR PICKUP EITHER I WAS TOLD BY THE TOMS RIVER MCDONALDS I CAN ONLY GET DELIVERY. I DONT WANT DELIVERY. MCDONALDS HAS ALWAYS HAD THE BEST FAST FOOD SO WHY ARE YOU messing IT UP
How much wait for p.f cheak
36100 Camden road pine bluff ar staff rude and lazy. Placed mobile app order. I get there and clock in in curbside spot #3. I wait and wait. I went in and was told why are you doing curbside when we are so busy? (Maybe because McDonald’s offers it! ). It was like I was bothering them. My impression of them rude and lazy! I waited over and hour for 2 frappes and 2 milkshakes. Then they gave me a hard time about did I pay! Hello!!!! You have my credit card and you want me to pay a second time! Most uncaring, worst customer experience I have ever received from McDonald’s. Will not be back! Sonic down the street will be my choice next time. I’ll go where customer service is important and not treated like street trash.
I just spent 14 dollars at your McDonald’s in Crestline ohio and farthest thing from happy!! I haven’t been in quiet some time because they continue to mess up orders. It’s been at least 2 years since I’ve been decided to give it another shot today. I will not be going back for a long time again! Nothing has changed!! My son’s happy meal came with a girl Disney princess toy. I ordered 2 hot fudge sundaes with extra hot fudge and both cups only had a little and was only half full! Raising a dollar ice cream to two dollars and only giving half the ice cream?! That’s bizarre! Same for my 2 oreo mcflurries hardly any oreos and only half full!!! Something needs done up there!
My name is Joanne Sanford and I am a regular consumer at McDonald’s as are a majority of people around the world. I am sure you guys don’t need help coming up with new ideas for McDonald’s to market and sell but I did come up with a product that I myself would purchase and I’m sure millions of other people would enjoy as well. I would like to speak to someone about my product idea and see if we could work something out if you are interested. I wont waste much of your time as I’m sure you are very busy and I promise it will be worth the little bit of time it will take. Thanks and I hope to hear from someone soon.
It would be nice to have the wraps back in the mcdonalds I like them along so does many of my friends and family I like the chicken barbecue wraps, the chicken ranch wraps and big Mac wraps but I love them grilled they are the bomb PLEASE BRING THEM BACK
Never never go in orange beach Alabama McDonald’s aga n service was awful. I live here but won’t ever go back again
Ok.. my fiancé has an allergic reaction to potatoes. We eat fries and she itches and need meds … except at McDonald’s , so what is your fries made with ? Cause it can’t be potatoes
Hello, I’m a good customer for McDonalds, this morning was my last trip to McDonalds. Overnight they changed the menu, in the morning I get two $2 bundles sausage McMuffin and two large diets, this morning the girl at the drive thru didn’t know the menu what I usually pay $4.24 no longer a bundle ended up costing me $7.21 almost double. The new $3 bundle sausage McMuffin with any size coffee, she wouldn’t give me a large diet instead. I’ve been eating McDonald’s for a long time being 67 years old. Very upset customer.
On 6/18 I purchased 2 slushes, upon arrival home 4 blocks away same Ave my slushy had no taste and the ice DIDN’T melt. I called 212-864-2124 from my receipt about 6 times no answer. This was about 3:30pm. I then googled and get a 646-850-3553 I called numerous times no answer as well. The following morning I went in McDonald and explain the situation. The cashier told me no refund immediately, I asked for the manager who was right there. She explained to the manager then said “I told her no money back I don’t know why she is still waiting.”The cashier was rude and unprofessional, the manager Louis was no help either. As a valuable customer, just wanted to inform you that the service I received was poor customer service relations. The manager Louis and his cashier needs to be retrained on their customer service skills considering they have business phone that was malfunctioned
McDonalds on kings hwy fort Pierce just lost my business. Couldn’t pay me to go there again. We have other options and I will be using them. The owners is rude and not too smart because I will not say anything nice about him. Funny others have told me but my last three visits I left empty handed. I’m done an he doesn’t care.
Would like Chin Management to open their dining rooms. I have been eating in my car since they closed them for the pandemic.
I’m trying to contact HR.
The manager is saying my son can’t work the night shift because of child labor laws. But it Summe time and he can but he has to have a 30 break?
The store 498 Havendale Blvd
Auburndale, FL 33823
Every McDonald’s that I have been through in the last several years have charged $1.07 for a large sweet tea. The location in Beverly Ohio charges $1.28
9 times out of ten I go to mcdonalds to try and get a soft serve cone. Usually I am told their machine is down. Please take the soft serve off the menu if it is not available 90% of the time.
We go to the Mcdonalds Eastgate location on Eastgate North Drive in Cincinnati, Ohio 45245 for lunch and breakfast, and the last three times we have been there, the order was completely wrong. We didn’t discover this until we got back to our office. Even before these times, the order has been wrong and its very frustrating. Why do the orders not get checked before giving them to customers? It’s been wrong way too many times and it’s unacceptable. This problem can be easily remedied. I know we aren’t the only ones who have problems with wrong orders at this location. Please look into this.
My daughter had just started McDonald’s on Mitchell av n Cincinnati Ohio n she drop her wallet with 130 n it but instead of the mangers lien sayin someone stole is wrong it had to be an employee cause all the door was locked no one was allowed in there she work from 7 to 3 she’s 15 n something has to be done. That’s wrong but they gave her to wallet but money gone
from george street croydon london.it was
27/6/2021 between 21.00-21.30 ,i have bought 27.30 oder from machine,.they did not give my oder properly .when i went home
two chiken burger were missing .
can you put expriance staff in the front line please.
I went to Oneida NY 13421 McDonald’s and order 2 cups of coffee I asked for it to be fresh so I waited almost a half hour they finally brought it out to me and I left little did I know the coffee was very old and nasty. I do not understand why I was told to wait to receive old coffee but I do have my receipt
McDonald’s79th st
Chicago il 60617
I purchased 2 double cheese burgers, large fries and large orange pop. I received 2 single burgers instead. I was purchasing dinner for my grandson and didn’t realize they messed up my order although I was charged. I called the location immediately so I could send my grandson back up there but they would not answer the phone. I would like a refund or coupons for the meal I purchased thank you.
Jeanette Dennis
xxxx S Yates Boulevard
Chicago, IL 60617
I visited store #25687 (7474 Indiana Ave, Riverside, CA) on 6/27/21. Waited in the drive thru line for at least 17 minutes just to place my order and then another 15 minutes to pay and pick my order up. While waiting in line, I also noticed that some people were parking so that they could walk in and place their orders but they were just turning around and going back to their cars. I asked the cashier what was the hold up and was told they were short staffed. She also told me the doors were locked when she came to work. I spoke with the manger, who handed me my order, and told her waiting 32 minutes for a drive thru order was totally unacceptable and that I would be contacting their corporation office. Only then did I get an apology for the long wait. The food wasn’t all that great either. I actually had to take my Big Mac apart and reassemble it! Half the patties were on the outside of the bun! It also wouldn’t hurt for that location to do a little clean up also. The window frames for the drive thru windows were filthy! I’ve always seen these being cleaned at other locations, along with other outside areas. Very, very disappointed in my overall visit to this location….
This is my second notice.
Hi my name is Onda Bailey. I was injured in one of your McDonald’s on Friday, June 25, 2021 at 6:15 pm.
This is what transpired.
June 25, 2021
I was on my way to work Friday night, 6/25/2021. The time was 6:15 pm when I stopped at McDonald’s located at 104 S University Ave, Little Rock, AR. 72205, to pick me up a little bite to eat. The drive through was too busy so I parked and went inside. I walked inside and immediately slipped on the sloppy wet floor and fell on my right knee. There was no caution cones to indicate the floor was wet. The only cone I saw after I fell was located a good 2 feet from the wet area where I fell. No one was around to call for help. I managed to get myself up and went to the front counter to inform them that I had fallen on the sloppy wet floor. I informed them that I saw no caution cones to let me know the floor was wet. The female employee was rude when I told her that the cone I saw was 2 feet away from the wet floor where I fell. She stated that people complain if she places the cone in front of the door where it should be placed. I told her it’s all about safety first. It’s not about a preference of placement.
Not one time did the McDonald’s staff ask if I was alright. Or offer to call EMS to have me checked out.
My knee started to swell and I could hardly walk on it. I left McDonald’s got back in my car and told my husband who was waiting for me. He took me to SVI Emergency room across the street.
I lost 2 days of work, cost of the ER, cost of the meds and supplies to help recover from the fall.
I just purchased a large orange drink from your company located in Berea, Ohio on West Bagley Road west of Front St.. Your distributer most likely has added an enormous amount of “hock spit” of some sort to your Orange Drinks. It is most discusting ans I xant velieve I am thw only one who has ever complained about the this. Sadly this has happened many places also, not just your company. If you would complain to the hwalth department to get this tested for human fluids of ANY SORT, this would be most helpful I would hope, to get this horrible act investigated at least with your company as well as many others around Cuyahoga County. This is MOST SERIOUS and a discusting shame. Unfortunately, I am unable to do anything about this except inform you. Thank you for your time,
Sincerely,
Ms. Drake
Hi there. Just wanted to let you know that the Lower Burrell McDonalds is absolutely the worst I’ve ever seen. The manager has a 1-800 number in the window claiming to be corporate…but it’s not the number you list here on the website.
Some fun examples I’ve experienced personally:
I ordered value meals for my kids and I after they had a sports thing. I clearly said I’d like a number 2 meal, for example. Went through the painfully slow line, pay for my food and it seemed less expensive than normal. Got my food, and they had no fries. I went through the line again (COVID, dining room was closed) to order fries because hey, everyone messes up right? I was told “Oh, we did that because we ran out of fries.” IF THAT IS THE CASE, TELL PEOPLE WHEN THEY ORDER THE MEAL!
I also once received a sandwich where the meat was clearly “off.” My daughter loves the frozen coffee drinks, and she has yet to actually get one from this location because whatever machines they use to make them have been broken since the beginning of time.
IT’s the only fast food place in Burrell. If it were run properly, it’d be a goldmine. But there are stories I’ve heard of a manager doing drugs in the restroom, a can of Raid visible in the drive through window, employees eating while waiting on customers, and some rather appalling behavior both on and by the employees.
Please look into this location. Please. My kids just want some fast food now and then and I hate having to drive to the next town over to get it because as it stands now, this one will never get my money. (And it’s not just me, many people in the city of Lower Burrell have more horror stories to tell about this location.)
Arlington St. Ada OK. 74820.
I went to get my kids the new color changing Luca toys in their happy meals, was told at the drive thru they had them. Spent $32.77 to get home and have Pokémon cards. Called the store and was told they were already out and not getting anymore. This location sells the toys in bulk, and the employees hoard the cool ones for themselves. I wasn’t offered anything to fix this. Now I have 3 crying kids wanting the advertised toys they’re now told they can never get unless we drive an hour away and hope another location didn’t do the same thing. Getting so sick of this location messing with the KIDS happy meal toys!!! Please help make this right.
Mcdonalds App crashed
Walked inn at the McDonald’s on Grandcentral Ave inn Horseheads, New York to not anyone greeting to place a order for ten minutes. Seems that everyone was to bizzy on cell phones, and talking to coworkers on how there weekend went instead of taking orders in the front lobby. After placing my big breakfast order I noticed it was cold like it was made a while ago, and placed on a warmer. It definitely wasn’t fresh. I ordered a large soft drink, there was no ice, and the drink was warm to the taste. I advised the manager, and all they said was ok. I wasn’t offered ice through the drive through area. This location I must say is the worst experience that I ever been at for a McDonald’s. Looks like we will be taking our business elsewhere since there is a Burgerking, and a Wendy’s just across the street. Your employees
Aren’t very friendly, nor curtius. Not a way to conduct a business.
I was at a McDonald’s on Martin Luther King Dr. In Greensboro NC the lady took my $ 20 and said it was fake I want to press charges on the woman for taking advantage of a person with a mental problem I’m looking for an attorney now since that happened my rights have been violated she never marked the bill.
Mask mandate has been lifted in Michigan; so Why are employees still being made to wear a mask who are unvaccinated? With this mandate not lifted there is segregation and discrimination happening in the work place. The mask Need to go for health concerns for ALL EMPLOYEES!
So this is what Keokuk McDonalds little league team had to do for end of season team celebration!! As you can see they are eating at Pizza Hut!! We had to go to pizza hut because McDonalds closed their lobby at 4pm today even though we were scheduled to eat there at 6pm.. we all show up at McDonalds only for the doors to be locked! A lady comes to the door pointing at the sign stating they closed at 4.. I tell her I have spoke with Ed (one of the main managers) and had everything already set up. The lady tells me “no! That Ed was there today and never said a word about the little league team being there!!”. So I ask her to call Ed and she tells me she don’t have time!! Then I say well can we at least get the kids happy meals, she tells me “No! Everything is being done through the drive through!”. So rather than have a bunch of disappointed kids (and parents) we decided to take them to Pizza Hut! In the meantime the lady calls Ed and he said he had left a message with me around 2:30-3pm stating that they couldn’t do it. I was at work at that time so thought maybe I had missed his call, however I went through my missed calls and voicemails and I never received a call!! And even if I had it wuld have already been 3pm when we were planning on being there at 6!!! Very upset and disappointed with McDonalds in Keokuk Iowa!!!! Would like to also thank Pizza Hut in Keokuk for taking us on with no notice what so ever!!!! That’s the end of my rant for now!!!! This was my post on Facebook.. I had pics of all the kids and coaches in our McDonalds shirts sitting at Pizza Hut!! This was very disappointing!! I don’t know if I will even eat there ever again, I always eat there considering it’s only a few blocks from my house!!! I’m not one to complain about much customer services or mistakes made because I realize things happen and we Are all humans and mistakes will be made. But this is unacceptable!!!
So this is what Keokuk McDonalds little league team had to do for end of season team celebration!! As you can see they are eating at Pizza Hut!! We had to go to pizza hut because McDonalds closed their lobby at 4pm today even though we were scheduled to eat there at 6pm.. we all show up at McDonalds only for the doors to be locked! A lady comes to the door pointing at the sign stating they closed at 4.. I tell her I have spoke with Ed (one of the main managers) and had everything already set up. The lady tells me “no! That Ed was there today and never said a word about the little league team being there!!”. So I ask her to call Ed and she tells me she don’t have time!! Then I say well can we at least get the kids happy meals, she tells me “No! Everything is being done through the drive through!”. So rather than have a bunch of disappointed kids (and parents) we decided to take them to Pizza Hut! In the meantime the lady calls Ed and he said he had left a message with me around 2:30-3pm stating that they couldn’t do it. I was at work at that time so thought maybe I had missed his call, however I went through my missed calls and voicemails and I never received a call!! And even if I had it wuld have already been 3pm when we were planning on being there at 6!!! Very upset and disappointed with McDonalds in Keokuk Iowa!!!! Would like to also thank Pizza Hut in Keokuk for taking us on with no notice what so ever!!!! That’s the end of my rant for now!!!!
I need instructions in using the rewards program. Plus if I put one credit card in can I charge on another
The next visit?
To whom it may concern..
When does the mymcdonalds rewards start.
Thanks..
It’s Summer. Hot, etc. Keeping or not having a jug of Milk in one’s frig isn’t the point. The fact, for you, that DRIVE-OFFS without orders happen whenever I personally forget that MOST open McDonald’s Restaurants break down their ice cream an shake machines well before 10pm in the MetroDetroit area IS on par with your primary competition of Wendy’s, but DISREGARDS your White non-Lactose Intolerant customers 365 DAYS A YEAR. 70% of the world’s population is dark and Dark skinned populations are generally Lactose Intolerant. So, is Detroit breaking down their frozen Dairy machines because most fast-food is run by Blacks in Detroit, or is this a Corporate policy because your frozen Dairy machines are still as complicated to take apart as they were in the 1980’s? You should have simplified things by now to feed your night time Fairy craving customers. Who doesn’t like some kind of sugary, milk treat to help them turn-in after a long day? The Calcium, sugar & L-Tryptophan helps the majority of us rest easy.
June 25, 2021
I was on my way to work Friday night, 6/25/2021. The time was 1815 when I stopped at McDonald’s location 104 S University Ave, Little Rock, AR. 72205, to pick me up a little bite to eat. The drive through was too busy so I parked and went inside. I walked inside when I started to slip on the sloppy wet floor and fell on my right knee. There was no caution cones to indicate the floor was wet. The only cone I saw after I fell was located a good 2 feet from the wet area where I fell. No one was around to call for help. I managed to get myself up and went to the front counter to inform them that I had fallen on the sloppy wet floor. I informed them that I saw no caution cones to let me know the floor was wet. The female employee was rude when I told her that the cone I saw was 2 feet away from the wet floor where I fell. She stated that people complain if she places the cone in front of the door where it should be placed. I told her it’s all about safety first. It’s not about a preference of placement.
Not one time did the McDonald’s staff ask if I was alright. Or offer to call EMS to have me checked out.
My knee started to swell and I could hardly walk on it. I left McDonald’s got back in my car and told my husband who was waiting for me. He took me to SVI Emergency room across the street.
The McDonald’s in Benson North Carolina currently has their lobby closed. And I know that other McDonald’s locations are not doing that. Their ice cream machine is always broke. And it used not to be hardly ever. This is also happening with the ice cream machine at Several McDonald locations that I passed through town on business. It seems that some of these businesses are being ran by an adequate staff and they are taking advantage of the COVID-19 situation. Can someone please make contact with the business in Benson and get their staffing and equipment straight?
Hi Chris , I was a employee in 2019 at a Janesville , WI location on Milton Ave and I was by medical ordered to sit however they gave me a chair that had not been screwed Down in which I fell off the chair , which maid me fall back to the floor with a contusion to my leg . This was negligence of McDonalds and I would like the information sent to me and make a claim in which I have 3 years yo do do and this falls within the time line . I look forward to you contacting me at the via the information provided , please n thank you .
Debra Tesch
Today I’ve went to three mcds trying to get a sweet tea to no avai. Allen park, and two Lincoln park,mi stores. I mean seriously how hard is it to make sweet tea they say their tea is down now! Come on mcds gt it together
In stead of getting my order correct, the cashier threw my money back
At store 20757 on Woodward in Detroit
Everyone was very rude
The McDonalds in Stanton Ky is not able to make ice cream cones and should have a sign up saying so I just waited inca line of 10 cars to vet my kids an ice cream cone . And this is not the first time this has happened in the the last month .It has happened to our family
I bought me a fish meal in Madisonville Tennessee and the food was cold I was there at 8:20 last night
I don’t have a problem I think all McDonald’s should start making a Oreo frappe I think it would sell good
Good morning I like to no why your lobby is not open in MI McDonalds . They should be
This the second time. I received fries that were not cooked. They were limp and white. had no brown on them very disappointed because I alway thought your fries were the best
Just spent almost one hour at the drive thru at the McDonald’s located in Dallas NC watched at least fifteen cars leave because of the wait. All the lights in the parking lot were turned off this was 9:45 felt like this was to try to appear to be closed. Order was wrong and after I placed my order they said they could only accept cash. Only saw two crew members working I know there is a shortage of help right now but I must say in a location where there are 6 other
fast food restaurants you would think the owner of this franchise would have a better handle on this problem. A quick review shows countless bad reviews of this location.
I know reputation means everything in your business and I’m sure this is not what you expect
I come to McDonald’s in our yard. Everyday you get a caramel frappe and the last two and a half weeks I’ve been turned down because the machine is down or not working for approximately 10 times and I come down one per day for a frappe !!! And when they do have them 700 70% of the time they are watery so someone needs to do something the stores that is in a lot of money and a lot goes goes a long way by Word of Mouth made me start going somewhere else!!!!
I am 73 and my friend with MS is 71. We went inside the McDonalds near us because a sign on the door said “COME IN”. Absolute negative experience… we ordered Medium size meals, and got the large. The fries were dried out and asked them to replace with fresh. The chicken sandwich had NOTHING on it. A pickle and the bun. No sauce, nothing else. We needed to eat inside but were told because of COVID rules we couldn’t. All the other fast food chains in my area are open for indoor dining. This is 6/26/2021, not 6/26 2020. Mask rules were lifted 6 weeks ago. When I asked if we could sit down to eat I was told no. I asked the manager to make an exception. We needed to sit down. Where are your ADA accommodations? I just had a hip replacement and my friend with MS needs to sit down. This is the location in Grandview, MO: 5100 Harry Truman Dr – 64030
(816) 763-1343 The black manager seemed to have no managerial skills, and the short white guy who called it “his store” said he didn’t have to “serve” us. I told him their customer service was horrible. 3 other patrons came in from outside complaining about their orders while we were there. These people need TRAINING. I asked why the chicken sandwich had nothing on it. I was told that’s the way you make them. I asked them to replace it with one that had SOMETHING on it. The rude black girl who took our order said she wasn’t GOING to fix it. I hate this place, and will never go back. Wendys is down the street, so is Arbys. There should be at least 2 tables open for the elderly. NO TABLES open now that Covid restrictions have been completely lifted, is a joke.
CA opened up finally from covid, yet your restaurants aren’t open inside and look like they did wheb covid first closed us down, you have caution tape all over like a crime scene occurred, why?????
I am very upset, my kids wanted to come to McDonald’s but you have absolutely no heart healthy food here. I don’t feel like that is right you should consider everyone’s diet. I think you need your salads and grilled chicken back.
Racism towards blacks people and children at 57 and 3rd street Mcdonalds NY, NY. We understand this is a rich area in the city. School is out and the experience i had with the Manager was horrible service. Also theres a black man outside of the resturant and he too experienced racism. Everyone black in NY is not looking for something for free. I made a purchase and since i paid my daughter who is a straight A student asked if she could use the app for a 1$ Large Fries. Her phone suddenly shut at the check out. We asked for courteous from the manager he was rude the cashier didnt even want to get him. There are no outlets to charge a phone. In this case outlets should be there, curteousy coupons should bee available to scan for childrens sake, He as a manager who doesnot know how to deal with children and the public should be removed, other options on the register Kiosk should be provided. We live in a wifi generation it should be readily available and in the case of a phone going off a secondary option should be offered in stead he turns people away who may be far away from home a tourist or visiting the city. If we were visiting. I would never want to visit this location ever again. Change the way we do business. If i or my daughter were white this would have never occurred.
Why is the ice cream machine always broke down? And the frappe machine for the last 4weeks at the Lambertville, Mi location? Please buy new machines
Was harassed by on shift supervisor yelling at us. Wife was assaulted with broom. All my families meal was s where messed up. She was very disrespectful to us we could hear her talking x about us and talking badly to costumers at register whose orders where all messed up . Was disrespectful to her staff. She wants to talk about safety my wife would have never been assaulted by the broom had it not been left out. Store is the south Horner store in Sanford, NC
I don’t know what has become of this organization but every McDonald’s I go to here lately has absolutely been horde. I was just added McDonald’s organization here in Rock Hill South Carolina sat in line for 30 minutes waiting because I know there’s a staff shortage so I was be in patient to be informed that they’re not Taking anymore orders because they are short staffed after there is a line wrapped around the building waiting. This is absolutely unacceptable behavior from an organization of this caliber figure it out maybe it’s time to do some re staffing maybe it’s time to do some restructuring of your a complete organization.
I recently ate at the McDonald’s in Marysville Ohio. Ordered 2 cheeseburger combo. There was so little meat on each sandwich that all I could taste was bun and the condiments. Not good.
Why is it McDonald’s ice cream machine is always down…That’s what they say…
Spent $45 and half my order was missing.
I was charge for M Premium Roast with 3 cream 2 hazelnut syrup add 5 sugar, but they didn’t give it to me need my coffee right it was just black coffee, it mess up my whole meal, call them the phone just ring and ring my survey code: 04816-1383062521-09260-00080-4
Store # 4816
Please make a new commercial. The claw commercial is on 100 times a day it seems .It’s more annoying than selling your product. thank you Barry Mcfadden
Hello I just ordered 3 orders of biscuits and gravy from #3060 110 s. Dixie Blvd US 31 west Radcliff ky 40160 an they gave us almost no gravy at all such a waste of the little money I had.
Today one of your trucks driving on the NYS thruway started coming into the passing lane on another truck that was ahead of us, then did the same to us!! Then he blows his horn at us!! I wish I had taken his plate number but we were along side him when he did this. This was around 10:15 a.m. between exits 40/41 NYS Thruway going west.
Worked at McDonald’s for 8 years when I was younger now collecting social security I never got credit for my social security for for 8 years and can somebody help me
Me and my girlfriend went to McDonald’s and order food thru the drive thru and the truth I had never waited 45 minutes on the drive thru line and getting my order. And plus our meal’s were not even cook right and people where complaining and the McDonald’s employees didn’t even care about if the food was cook right or not. Now I didn’t even eat our meal’s me and my girlfriend and now we don’t feel it’s healthy or Good for us to go eat at McDonald’s in lynwood CA. They don’t even give you napkins or ketchup or even ask the customer’s for any condiments.
I am to complain about the McDonald’s in Far Rockaway NYC on Mott Ave I’ve been sitting in the drive-thru for about 15 minutes with any one of the employees take my order and I’ve seen employees walking within the establishment. This is very unprofessional of them I’m always having an issue with this branch. Something should be done with this chain.
Please put real fruit in the pineapple mango smoothie and the strawberry smoothie. I just bought first time those drinks a small drink smoothie at Howe Avenue in Sacramento I tasted it and I threw it away it was the most disgusting tasting drink I ever had it was all sugar and froze my throat I don’t know what it what it has in it but I make smoothies at home and they don’t taste anything like that so please take the sugar out please quit giving everybody fake food.Sugar causes diseases in our body we need to take sugar out of the food and put minimal amount of sugar from natural fruit if you have real fruit it taste like real fruit it doesn’t taste like syrup and sticky gooey mess up. Please take the sugar out and use real fruit!!. I’d appreciate it! thank you!
Need to review Simi Valley, CA location. Its took 15 minutes for me to fininished my order.
On June 22 I ordered a meal curb side. They charged my debit card. When my mother pick up the order she was asked to go inside. When she went inside she was told the debit card was a mistake, she therefore paid for it on her debit card. When she got home both cards were charged.We went back to McDonalds the night manager told us she wouldn’t get the second card charge back because the charge was pending so she couldn’t give back the money. As she was doing this she was very rude and sent both of us away,we were both angry.She told us she was more replicable because she was buying a house. We felt like she thought we were trash. We called the corporate office and was told after checking the record that our cards twice. The charges were given back off our accounts.Today we were taken off of pending to have taken from our Rock Fall account at Community state bank .The manager of the Rock Falls Il still got to charge two accounts for one meal and treat its customers like trash.
McDonald’s is failing
I had a order that was not rite and when I told the guy who took my order he told me that I had eat the fries or alot of them which had nothing to do with. the burger I ordered and would not give me my money back
I had a order that was not rite and when I told the guy who took my order he told me that I had eat the fries or alot of them which had nothing to do with. the burger I ordered
Store number 26985
7:18pm ……We visited one of your Mcdonalds today matter of fact we are sitting in the parkinglot as I write this I myself work in customer service ..this store lacks customer service of any kind, the employees were very rude like they just couldn’t stand the fact of taking our order or our money or anything
…I have never been treated so rudely in my life !!! If they don’t want to deal with the public they really should consider another career path this is not the one for them
Thank you
I visited macdoalds in leeds a few days ago. Ordered a egg and cheese mcmuffin from the breakfast menu. My egg was green in colour and made me sick
Waited 20 minutes for a order of tote of 13 cookies went to the counter to check on my order to discover that they haven’t place my cookies order in the oven that normally takes 3 minutes to heat up apparently. The manger didn’t even apologize but nice gentleman at cash register did he was the only one expressed concern the manger couldn’t care less
I bought a mcchicken at your chain and there was a bone in it which broke my tooth. I’m going to dentist now to get it taken care of. What can be done about this?
I came into your store at 13559 Olive Street
Chesterfield Mo 63017
And my slushy had plastic shaving throughout the whole drink. I threw up several times.
Why is the news papers coupons most of the Mac Donald restaurant doesn’t accept the coupons
McDonald’s 61 s in Natchez can’t get an order right if they were on fire. Since you can’t get in double lines with a 30min wait and always wrong order. On Sundays one lane open long wait wrong wrong wrong. You hike up prices and take off menu but service sucks. They want 15 dollars an hr to screw up! Please I used McDonald’s 5 or 6 times a week. No more. Sick of lines and dummies
I was all the way down in New Mexico and although your store was nice! The management staff treated the lady in the kitchen very rudely and had the audacity to call her names and laugh at her. A bunch of children manage that place and need to be Fired and learn some manners and respect
I have had coffee dumped on me and my car and no one would help me do anything like to stop the burn or offered to help clean up the mess she created. Iv been disrespected along with my 70 yr old Mother that loves to get b&g and a cup of coffee every morning for the last 20 plus years. I have not contacted a lawyer yet because I’m hopping someone will do the right thing since not one of them at the store to make it right or at least an apology but instead they give me attitude as if I did something wrong in whitch I have not but they have! I’m sick of this because one of the girls thought she would be smart and hand me my change in a bag to where all change fell to ground and she laughed. I was so embarrassed now twice and blister on my leg and hand and arm due to the hot coffee that was dumped on me at the drive through. Someone please help.
I am a resident of Planter’s Ridge Condominiums in Alpharetta, Ga. The Children in our community are in dire need of playground equipment. We plan to transform the tennis court of the complex (which is not being used to play tennis) into a playground for the children to prevent them from playing in the streets and/or parking lots. Is it possible for Mac Donald’s to donate playground equipment for the children? If so, please contact me at 470-275-xxxx, or Email a response as soon as possible.
I have worked for my entire life . Recently got a new owner which I would rather not work for anymore. So this the 6 month thing still in effect or can I go back to my old older?
I have on several occasions called to express my concers regarding McDonald’s in Fresno ,Ca., at Olive and 99. For the last 3 years the ice cream , smoothie and milk shake machines are always broken, as we are advised by employees. These people work very hard for this corporation and then have to listen to angry customers that are craving any of the above items. It’s a BIG outfit. Why can these machines not be fixed? I can understand one month, but 3 years. Additionally, the food is ALWAYS cold. Currently as I see it, you are selling the buns and cold fries. Everything else you just can’t produce. I will keep complaining until something is done or perhaps I will call my local News channel and put it out there. It’s one of the busiest McDonald’s due to it being right off the freeway. I’m sure if a celebrity just happened to be traveling on this freeway and stopped for a burger and had the same complaint I have, you would absolutely jump to getting it fixed. I hope someone takes some concern here, or maybe it would be beneficial to start a petition to have it closed down. You updated all the ordering and paying machines, but your not taking interest in fixing what people are interested in…and that is the food.Please do not ignore this and do something about it.
Hi, I’m Vanessa McGee-Smith KEARNEY of Reidsville,N.C. Tonight I Took My Granddaughter to McDonald’s for A Meal After her Shift ended @ Walmart. The Manager Julie Was Assuminly already Perturbed. I blew My Horn at The First Window wanting to know Where We Were To pay. She Abruptly Motioned to go to the next Window. I Was Told A Soda didn’t Come With The Double Bundle. So I Ask TheYoung Lady To Remove The Soda, My Grand’s treat and I Already had Soda At Home. Julie Comes Over Boguarding the Conversation, Causing Unnecessary Argument and I Said ” You’re RUDE AND DISRESPECTFUL, MOVE FROM BLOCKING THE WINDOW, She Flat Out Refused. I Stated I Would Report Her She Said Good Go Ahead!! I Don’t Believe The Customer Is Always Right Having Worked In Customer Service and Management. But That Kind Of Unprofessional Behavior Is A Direct Blight On The Company as Well. Reidsville,N.C. has Terrible Behavior and Practices Regarding Customers and Employee Relationship. As Rumors Would have it Around Town. I Am Running for Mayor Again and Would like To Believe Reidsville Can Do Better.
Sincerely I Am
Vanessa McGee-Smith Kearney
Dear Chris:
I am confident that you would never want to dine in the McDonalds, in Dickson, Tennessee. My husband and I had the misfortune of doing just that this evening. We are traveling from North Carolina to Southern Missouri and stopped at the McDonalds on Christ St right off Interstate 40.
My first clue that a bad experience was awaiting was the greasy, filthy concrete at the entrance, and an entrance door that had not been washed in months. We ordered and were given a number to take to a table. After not locating a table that had been cleaned , I returned to the counter and asked an employee for a wet rag for me to wipe down a table,. She picked up a stack of McDonalds napkins (maybe 20 or so) gave them to me, and said not one word. Our food arrived and, (I am not tell you an untrue story) the tray was obscenely sticky. Obviously, It had not been wiped off much less washed. When delivered, all of the food was cold and we fought off three flies the the entire time we were eating. While we were finishing our sandwiches, I noticed that a man who came in right after us, he had not received his order. Interesting, as the three of us were the only customers in the establishment at 6PM. Now, I can imagine why.
I guess the grand finale was when we tried to discard our paper goods in the trash container. The refuse bend was so full that the trash was over-flowing onto the floor.
I would imagine, that the operation this store, which I have no idea if it is franchised or corporate, would be something
that the McDonald Corporation would want to address.
As I write this, I cannot believe that we even stayed to eat the food we ordered. This is by far the nastiest establishment that I have ever encountered anywhere.
Jackie McCracken
Springfield, Missouri
June 23, 2021
I have asked for Chris Kempezinski email CEO USA please supply
The McDonald’s at 22 Boardman-Canfield Road, Youngstown, Ohio needs some serious attention. It is hands down the worst fast food place ever. Over the past 2 years, I’ve had to wait over a half hour on numerous occasions, had to go back thru the drive thru 4 times to get a single order correct, have yet to go thru and get a correct order, (yes, even thru door dash) , had been treated extremely rudely, are ALWAYS rushed to place an order at the speaker, have had the window slammed in my face even tho I have been very polite even when there are mistakes, have been thru during covid’s prime to see no one with masks on, and to top it all off, there is a whole section of a local social media dedicated to the horrors of this location. If someone, anyone, could please look into why this location is so horrible, all the locals would extremely appreciate it. Myself and my children love McDonald’s, but it this point, I would rather drive 15 minutes one way to go to another location than go to the one just down the street. Please do something about this place. I’m begging you. Thank you so very much for your time and anything you can do. – Sincerely, A very frustrated patron and community 🙂
2 fillet o fish cost 9:30 at Johnson city New York 13790
I bought a home style burger and it was very raw 🤢🤢I’m very disappointed 😞
My Daughter recently left and was given a hard time by management of St Helens and as a consequence her full money owed hasn’t been paid to her and this was definitely on purpose to get back at her as everyone else received their money owed. The management there are bullies and abuse their power over young 18 year olds and she has often co e home in tears because of them. She just wants what she is owed x
June 22, 2021
I would like to know why, at this time, McDonald’s is still not offering salads on the menu. Almost everything on McDonald’s menu is unhealthy and salads were a great choice, in the past, to have a healthy meal. When I asked that question to my local McDonald’s manager, she was unable to explain other than they get their orders from Corporate.
Yes you have a manager there called Remi Salinas banks on Roosevelt and Fortin I San Antonio Texas just want to let you know that she’s there working without a Social Security number I don’t know how she did that it is she told me it was stolen she’s trying to get her US citizens so can you please check that out Remi Salinas banks
Df
How do you handle slip and fall accidents?
Bought chicken sandwich at location 3356. It was burnt. Everytime we go to this McDonald’s the screw up my order. I went back with my sandwich and the guy in charge told me I had to have my receipt. Had to go back home to get it. I told him I was just in drive thru and had to go back home. Said he couldn’t help me. I told him I was calling corp to complain and he told me not to come back AND I WOULD NOT BE GETTING MY MONEY EITHER AND NO REPLACEMENT. THE store is so bad. Food always over cooked. I will not be going back and will go somewhere else to eat.
I ordered a ice cream cone and they came out with a icey ice cream cone. The last time I ordered a icecream cone here it was the same thing and I had to eat it so it would not melt in my car. This time I told. Anyway this time they went and handed me another one I told them again that I don’t want it and tried to give it back they sad that it was a health violation to take it back and I told them that I am not riding around with this thing melting in my car and I will have to drop it on the ground. The manager said “go ahead” then the manager,a female, became angry telling me that is the way soft ice cream is. I have been eating McDonalds ice cream longer than she has been on this earth and it is white and soft not cream and or semi hard like this one. After I dropped the ice cream this manager comes back saying she has my license and is threating me saying she is going to report me for littering. No one needs to be treated this way. Some one from a higher Mcdonalds needs to show them how to do it right or check the machine. My Husband died two days ago. I had a heart attack due to stress the next day and if I go back to the hospital as a result of this horrible experience I will sue Mcdonalds. This happened at the Spruce Pine NC McDonalds. Do not connect me back to them
To whom it may concern my name is Jermaine Sims and I had an incident that took place on May 13th 2021 at a McDonald’s on Garners Ferry Road in Columbia South Carolina 29209 the incident took place at a McDonald’s what’s a girl young lady don’t know her name slap me in the face add a McDonald’s on Garners Ferry it was 10:21 in the nighttime this incident occur I talked to mr. Greg price who is there a CEO who takes the complaints said that the insurance company will get back with me and they never did it was an assault at a McDonald’s on your property someone needs to call me or get in contact with me as soon as possible my number is 803 846 8653 I have been waiting on someone to contact me in the last 30 days can someone please contact me as soon as possible me and my attorney thank you so much
Was only told to use the kiosk if I wanted to place a order, said that I didn’t want to use that . Was told that was only I’d get a order.I left. Saw plenty of staff , no excuse to NOT have register open.
Stil waiting on my 2020w2from the McDonald’s up in Ohio. I’ve told them my new address but they still haven’t sent it. Why
I’ve contacted your office twice. Without ever hearing from you! I guess you don’t care! Never ever will support your company again!
Hello,
What are your hours of operations and days? Every time I try to call the Staten Island NY office no one answers
Good morning,
My name is Brenda Binda. Back in June 9th I did an onboard with McDonald’s for about an hour they said they’d pay us for it, June 10th we did an orientation from 11:00 am to 1:00 pm. Then they had us come back for store opening family night we worked from 4:00 pm to 7:00pm. June 11th I worked from 5:00 am to 3:30 pm. Then I resigned due to my pregnancy and health issues. One manger was being so hard on me and expected me to know everything in the first day. I messaged Billy McCoin about it. Sin e then I haven’t received any payment or check for the days I worked. I’m not so certain what to do. They also never had me in the system to being with.
Today at approximately 3:20 p.m. I received my order at your Mission Trail Lake Elsinore store in California. I did not receive a receipt so I can only tell you what I recall. I ordered a plain hamburger, with a side of mayo and I asked for one packet of ketchup. I also ordered a small french fry and a large sweet tea. The burger was fine, the sweet tea was not sweet at all and the french fries were extremely greasy and were stone cold! I would have gone back but I needed to return home by 3:45 p.m. . I was not a half a block from your store when I reached into the bag to grab a fry and realized that it was colder than my air conditioner. I frequently quite a few McDonald’s with the job that I do and every time I go into this location there is a problem. Additionally I had asked for a side of mayo for which I was charged 25 cents, and I asked for one packet of ketchup for which I got nine packets of ketchup! What a waste. I get irritated that I’m charged $0.25 for mayonnaise because I prefer to put it on myself. If I would allow McDonald’s to put it on it would be free. I did ask why I was charged 25 cents and they said it was for the small plastic container. You’re making a fortune ripping people off at 25 cents each for those containers. I use those in my arts and crafts and I get a hundred of them for about $1.99 at the craft store. So this store is making quite a profit was selling these containers at 25 cents each. But the thing that I am upset about the most is the cold french fries and amount of grease that soaked into the bag and consequently onto my cloth seat! I don’t know what’s going on with the management of this location but I have never ever received cold french fries from any of your other locations with the exception of this one! They charge me for mayo, when other locations do not. I almost never received my receipt when I go to this location. When I placed my order in the Drive-Thru I thought it said my total was $4.05 yet when I got up to the window I was told it was $4.49. Without a receipt I don’t know if I was charged differently and somebody’s pocketing some money. The point remains I will most likely never go to this location ever again and in fact I’m even rethinking McDonald’s all together. This is not the first time I have complained to headquarters about this location. I have a client around the corner from this location and every time I think I’m going to give this location another chance I get screwed again by them. I know a lot of your stores are franchises if this one is it really serious look at management by the headquarters of McDonald’s. If it is a company location, you need to probably get a new manager in there it’s going to see that the fries are hot and that the sweet tea is sweet.
I went threw the drive thru on Conners and mack order was wrong the drive thru girl came from out the store and was playing with a friend or family member. It was the 21st of June at 9:30 hold up line service was very bad not happy at all. I work 16hrs a day was tired trying to get something to eat. That whole staff need to be replace. PLEASE PULL Up THE VIDEO. There are to many kids with no adult. I will never go back there and I’m not sure if I will patronize McDonald’s again
I have a problem with the McDonald’s located near Ft. Belvoir, VA. Today’s dinner service along with the disgusting attitudes were unforgivable. Everyone in there should be fired immediately. I really don’t know which was worse the food or the lack of customer service. I already don’t expect much but I do expect people to listen and get my order right. Not someone who comes from the back all stank attitude telling me well I should have made that request at the window. I did, several times. Then her come back was well they didn’t hear you. After I said it several times at the window and to the guy that took my money, no one heard me.
I waited 13 min for food curbside came inside to find my order on counter. The frappe mocha was like chocolate milk sandwich wasn’t even warm. Not a happy customer .
Yes I need to make a complaint you have a McDonald’s at Coal Run in Pikeville Kentucky every time I go there the french fries are old never fresh and they’re always messing up my order and I’m there every Friday I’m just wondering if you could contact them to give fresh french fries they’re always old and cold, Thank you so much.
the oldsmar mcdonalds never has a working ice cream machine. I go there three times a week and at least 1 time a week they can’t make an ice cream cone for various reasons. Something is wrong or someone is lying.
I have an idea that I believe will sell throughout all mcdonald’s. Can you give me a reply back to my email so i know that you are interested in my idea.
How is it that every time I go to get an ice cream the machine is down. It is summertime!!! That machine should never be down. Maybe you should have 2 so if one breaks you have a back up!!!
I go there 5 days a week and out of the 5 it’s broke down 3 days.
You need to do something.
It’s not just my local McDonalds it’s all over. Fix it please get a second machine
Farmington MINNESOTA all Employees should be Replaced Especially Managers and drive up windows kid at windows EXTREMELY COCKEY AND MANAGER WAS WORSE
I haven’t recieved my paycheck from one of your franchisees. And I cannot get an answer calling the franchise. So I’m trying this.
I would just like to say that my child doesn’t eat meat and I would love to see a vegetarian option on the menu, like either grilled cheese or Mac n cheese. When I order for him I have to order a cheeseburger with no meat and I’m still paying full price even though there is no meat on it. I think that a cheese sandwich can be added to you dollar menu.
McDonalds in Latonia was not open this morning I was there at 5:50, was there a reason
I ordered 2 breakfast egg muffin and in the menu there’s hash brown and coffee.. but when my order come only the sandwhich. Here in mcdonald landmark garafa via snonu
Date: June 19, 2021.
Time: 16:21 – 16:24
Place: McDonald’s Hong Kong (032), 31-37 Jordan Road, Kowloon.
Complaint against: McDonald’s Hong Kong
Relevant Person: The register staff originally at the counter who ordered the food for me.
Relevant Reference: ORD #37 -REF #1 – 19/06/2021 15:48:13 SCREEN 1137
I am a Pakistani HK resident. I was with a friend who also Pakistani and I ordered the food as mentioned as per relevant reference. We could not find a seat and finally found a seat (4 persons) where we sit. Most of their seats were 4 persons. I could not see 2 persons or 1 person seats. Other customers were also 2 persons or even 1 person taking 4 person seats (two seats each side and two seats opposite). I noticed mostly 99% customers were Chinese at that time.
We were eating and drinks not yet completed. The lady in pink shirt (Mcdonald’s staff – same lady who took the order), came close to our table my front side and said in Cantonese very rudely that we are occupying the table 霸占 and ask us to leave. She repeated the same that we are occupying the table and ask us to leave.There were other customers who finished eating and drinking and were talking and she did not request them not to occupy the table or leave.
I told her that we have not completed our food and milkshake drink and she could see very clearly and why she told us that we occupy the table and why she only asked us to leave and not others? Is this discrimination against me and my friend as a Pakistani? She continue come forward and said these seats are for 4 customers or at leat 3 customers, and that she could ask others to sit next to us. I asked her why she only against us and not others. She did not respond. I told her she can ask others to sit if she like. She continue to say that we occupy the table and ask us to leave. I told her that maybe we need to order some more food. She said she will ask others to sit next, and I did care if she did. But I asked to meet her manager why she discriminate against us (both Pakistanis). She did not arrange. Finally I went to reorder some more food and asked to meet the manager. The manager Samuel seems he doesn’t care and keep saying you have a seat, correct? But try to avoid the discrimination issue and why only we were told that we occupy the table and not others Chinese. They could check the CCTV and check the time we arrive and others arrive and why only against us? The manager still avoid the issue, and then the customer sitting on the next table also said that the lady was really rude and impolite, and even he and others were occupying the table and even sitting there before us, and completed the food,she did not ask them but only asked us two Pakistanis, and it was inappropriate. Only then the manager said he will try to understand.
I really feel the only reason was we were the only one who were Pakistani and she did it on intention against us labelling us as occupying the tables and asking us to leave even before we finished our food and drinks.
I love d your oatmeal raisin cookies. R u going to sell them again. Why did u stop I really miss them I always purchased at least 4 orders each time
They are very xxxxxx im gonna file a law suit
Two bigmacks middle bun against top bun. The bun goes in the middle, how is it possible to have no life skills.
I came to the McDonald’s in Tampa Florida 6013 E. Martin luther King on Father’s day and I was told that they wasn’t giving away fathers day breakfast I was so hurt but I called the other McDonald’s and they said that they were giving away father’s day breakfast and I was with my kids the lady name was Mariana evertt and she was so rude about the time was 7am
I was hired on I just wanted to know when am supposed to come in to finish the I 9 and get my hat and shirt I filled everything out on boarding Wednesday 16th and submitted everything on Thursday I was just wondering if you what was going on I will wait for you guys to text me or email to let me when I be finish the I 9 which is bring in two forms of ID ok I will wait.
Seem like Mc Donald’s ice-cream machines are really unreliable. Seemingly when ever your store’s get a little busy the increase machine becomes broke down. No milk shakes or SUNDAY’S or cones. Groveport, on S. HAMILTON RD. AND Canal Winchester Mc Donalds break down extremely often. Maybe they need new equipment.
Both of the Mcdonalds in lincolnton north Carolina are about the worst ones I’ve ever been to the one at 1419 east main street lincolnton nc 28092 is closed at least 3 to 4 tomes a week by 9pm it’s really really frustrating and if they are by some chance open they are only selling drinks and taking cash i dont know how they get away with that and it’s been going on for over a year now someone really needs to investigate the situation and the one at 2530 east main street is always only serving some of the menu and only drinks there has not been a week that between visiting both Mcdonalds that i am ever able to get a caramel frappe I swear to God why do they even sell them either their machines broke or the other shift didn’t clean it like they were supposed to so it’s down or they’re out of caramel I mean it is always something and God forbid their ice cream machine is always broke like just take this off the menu I mean it’s getting a little ridiculous those are the two worst McDonald’s I have ever went to somebody needs to do something about them or shut them down so that we can have something in Lincolnton that were able to actually eat from
I went to McDonald’s #1152 and I asked for 2 separate orders. When I got to the window both orders were combined and totally screwed up. They separated the order but still didn’t get it right. When they got to the second order I had a promo code for a large fry for $1. They messed up again and tried to fix it but the code wouldn’t go through the second time. They told me that I had to pay the full price for the fries but it was their fault. I told them that I shouldn’t have to pay full price and it wasn’t my fault but they still tried to make me pay. I ended up driving away.
I loved the Crispy Chicken sandwich! But the last few were inedible. Very dry and very dark or burnt. I visit the store in LaVale Md. every morning before work, for coffee and a breakfast sandwich. The quality of these sandwiches are also suffering! The last two breakfast burritos were cold inside! I’ll try them in the future but for now I’ll go to BK.
Thank you, Mike Smith
Is it true that when redeeming points from your APP ONLY one Item can be redeemed? I asked a clerk for TWO quarterer pounders. Even though I had over 13,000 points she said i couldn’t have 2, just one redemption per visit.
I live in Minnesota, I have traveled from Florida and back and the only McDonalds restaurant indoor dining open was at privately owned stores. In Minnesota we have a 67% covid vaccine rate. There are very few privately owned restaurants here and we cannot eat the food purchased inside. I think most people as well as myself are tied of eating in the car or bringing it home to find the food is now cold. Please open your indoor dining so we can enjoy fresh, hot McDonalds food as soon as we receive it.
Why is the fapp machine always broke n gramcey la 70052
Just left stoRe on Michigan road. I ordered 14 sausage egg and cheese sandwiches and 6 hash browns. They didn’t give me receipt and didn’t put egg on any of sandwiches called the store and no one would answer phone
Hi I am extremely appalled with the service I am receiving from a newly built McDonald’s in my area the manager who gave me a false name at the first incident now on the third order has deliberately messed with my food. On 3 seperate occasions. Has given a second name and stated she is a completely different person. I have started to record these incidents because i was feeling suspensions on how I was being treated. IF THIS MATTER IS LEFT UNSOLVED I WILL BE TAKING FURTHER ACTION AS IT IS AGAINST THE LAW TO MESS WITH SOMEONES FOOD DELIBERATELY
I am so tired of having my orders wrong at the New Holland PA location. Food is missing from the bag, drinks are constantly wrong. I ordered a sweet tea with lemon…got a Coke. Ask for lemon, never get any. Employees just don’t care.
Just asking what happened to the big mac ? I bought big mac’s for the family to for the North Versailles Store and they were terrible. The sauce didn’t taste right, had a ton of lettuce on every sandwich, and the burgers were paper thin and way smaller than the bun. No going to buy and more McDonald’s. Going to start going to Burger King. Burger King’s burgers are twice the size of your’s and better tasting. Buy your sandwich today was like buying lettuce on a bun with bad sauce.
Just wanted to no why I wasn’t hired at your mc position as a maintance person I would like to no the reason of the reference that I got denied of the job. My name is Charles blaise I applied at your store at Margaret Street in plattsburgh ny ty.very much
I went to i10 service rd & read rd my chicken sandwich was burned & my fries no salt was pulled early because they was half cooked
McDonalds @ GRAY GGAVE ME THE LOUSIEST. SERVICE AT 1:32 PM TODAY. Ordered a Chicken sandwich meal at the drive thru, paid for it then cashier. Asked mee to wait in the no. 2 space for over 20 min. No meal came. You owe me this meal. Please send me a voucher to my email below
I use Heckmondwike site regularly and I was told that I had to wait 20 minutes for a coffee to take away today. I work as a nurse in the community and didn’t have time to stay this time. I haven’t had a hot drink all day and was quite upset about this
We are traveling and stopped for lunch using the app. We drove away, we didn’t have our fries and one of the sandwiches was incorrect. Heavy traffic so we couldn’t turn back as it took forever to get our order. We were in Alabaster Alabama. We would like a refund for the French fries as we didn’t get them. We were there around 11:30-11:45 on Friday June 18th Thank you.
I probably go through the drive through at least once a week at the Kirby/West Park Houston location. Last night the small Oreo McFlurry I received was 2/3rd full.
Also, regarding COVID masks: 2 males were wearing them pulled down under their chin; 4 other people had them only over their mouth. I work for a Medical Clinic and the appropriate, CDC recommendations is all masks are worn over the NOSE & MOUTH. Humans breath through and out both areas. Please address these issues to management.
I get injured while working at McDonalds’ at Jyllingevej , Denmark. I am given two weeks rest but I was fired from the workplace. They also report the incident with wrong statement. I want justice. I have all the relevant evidence and I will sue McDonalds’.
On 6/18/21 at 12:42am my husband and I went to Egg Harbor Township McDonalds on the Black Horse Pike, We go there after husband gets off of work at 11pm, at least 3 times a week.
I went to place my order & every time before I could finish saying “I wanted a # 3 large with a coke” she interrupted me & over talking me. So again I had started to tell her again my order & again she interrupted me & this time by the 3rd time I heard she was talking on her phone. I heard her say ” I really need to get off this phone” she was on her phone while taking my order, Now I had mentioned Large order & she repeated as she over talked me & rudely interrupted me, she asked that was a medium correct, I went to say no & again she over talked me & said will that complete your order. I said no I wanted a Mc Chicken meal, large with a coke & again before I could finish my order she was not listening to me she was talking to another person or still on her phone, & go my order wrong. So then she proceeded to ask if everything on the screen is correct, I asked her if she put in large not medium like she had said, & she replied with “MAAM, I HEARD YOUR ORDER CRSTYLE CLEAR” Yes she said this sarcastically & very rudely, she was annoyed by me, in which she had no reason to be annoyed with me, she was the one on her phone, talking to someone else, not listening to my order, being very rude, & nasty, & sarcastic, And over talking me, interrupting me.
Unfortunately I didn’t get her name, I was so upset & mad & pissed off, I forgot to ask her, her name. After her rudeness I really lost my appetite & I just left without my food.
Thank you for time.
Sincerely,
Loyal & faithful customer.
I have worked for Walmart in the past for over 5 years I am in Spokane Washington I have a McDonald’s restaurant number 2796 North division Street My order was raw the burgers were too pink french fries not cooked there is timers I don’t understand why the timers aren’t used this meat should not be raw
Have a idea. Have ceo call me please. 630-843-xxxx
I have been to the McDonalds at 177 Sea Island Pkwy, Beaufort, SC 29907 multiple different times and everytime the drive thru line is long they state that the ice cream machines are down.This is a common issue and I will be taking my business elsewhere.
McDonald’s on Hwy 49 is horrible on night shifts there are workers there that dont work or anything the managers for nights don’t enforce anything I have a very bad knee problem and they will not let me sit down off my knee and I can not work night shifts anymore . I tell the GM manager and it seems like that doesn’t work
I live I Salem NH and we have visited the Methuen franchise near our home. We particularly go because my two children insist on having happy meals. My last two experiences at this McDonald’s has been terrible. Terrible Service, Terrible food quality and the help treated my wife very disrespectful. I am advising you that no matter how much my children whine, I will never go to that McDonald’s again. Some info, I worked at the Peabody MA franchise for 4 years growing up and had an excellent experience. This is the first negative email to a company I have written in my life. That should help you gage how upset I am.
I emailed Chris the CEO
Good morning.
I have visited your store at Montgomery Crossroads in Savannah Ga. nearly every morning for a month now. There is a young man that works the windows. He is the rudest person that I have ever met at your restaurant. He does not smile, greet me in any way or speak when spoken to and never says thank you. I spoke to the young man twice one morning thinking maybe he didn’t hear me. It was as if I said nothing. It’s the same when he gives me my order. Cream and sugar he throws in the bag and I fish it out from between my sandwiches. Other workers pIace them in a plastic bag. I usually order several sandwiches because I buy for the staff at the facility where my husband is receiving rehab. I have waiting for this young man to have a good day but there seems to be none. I have mentioned to the management that he is not pleasant but nothing changes. I was told, “he is like that with everyone. Rude.” I even heard him arguing with another customer one morning who was trying to get her card to work. Please help with this matter so can have my usual pleasant experience with McDonald’s.
Thank you.
I just went to the McDonald’s in Concord at highway 601 and 49 and was cussed out by a black girl that works there for walking out the door I don’t think that employees should talk to customers like that and if you all let people like that work there then I don’t think we should eat there I can promise you I will never again I did not even say one word to the girl and she started cussing me
I am complaining regarding my visit to MCD this morning store #10232 receipt #1330 KS#13 drive thru window cashier was rude called me out my name. I asked her at the window if the sandwich cost $3.09 how much is the meal? She quoted me by saying the total is $3.28. I am thinking i might as well get the meal if I am paying $3.09 for the sandwich. Get to the window they give me the sandwich and I ask why I didn’t get the meal. The manager was smart to me and called the cashier up who was dress like the other manager who proceeded to call me out my name and smarty and carrying on because she either wasn’t listening to me or embrassed that she gave me the incorrect information. I promise I will never purchase another thing from MCD my kids and grandkids love it but I refuse to spend money with a company and the employees treat the customers like crap.
Went to MacDonalds on Plains Road in Burlington Ontario to voice a problem. My Father, just recently visited the restaurant and had ordered 2 egg with sausage on an english muffin and a coffee. He got his order from the drive thru and left. When he went to open his food, to his surprise there was no egg on either breakfast sandwich and they also had given him a black coffee, when he had ordered a coffee with milk and sugar. Okay, so he was a little upset and I went to place a complaint for him (since he is 93 years old). The Manager of this particular establishment took my Dads name and said that he would get a free meal nest time. So my Father returned the next day and had no problems getting the meal for free. But guess what there was no sausage on one of egg breakfast sandwiches.
Very disappointed with the service. Its like ordering a hamburger and not getting the meat.
From talking about my Dad’s meal problem with friends, this seems to be an on going problem with MacDonalds.
Oh my goodness. I sat at the drive-through speaker for at least 10 minutes. The young girl employee came on and said something strange, something to the effect of hold on. Her English was horrible. After waiting that long I pulled out a line. A lot of cars were pulling out a lie. Awful service. A waste of my time. Horrible horrible time and wasting service. I am so upset because I sit there and wasted my time and received no service. This is the McDonald’s in Jacksonville Florida on Blanding and Collins.
Berta Boucher at pekin store #891,1013 court street,pekin.illinois,should be fired,she cant do her job as a manager should!!!
I was cheated (again) at a McDs. When I complained, I was threatened to be ‘banned for life’ for being “disrespectful”. Hours later a large rock was thrown through my vehicle’s window. I have reason to believe identity theft from my credit card and my complaint to mcdvoice.com led to that attack.
Yes I need someone to contact me about a store 23441 asap
I have been to McDonald’s in grayling 3 times I n the last month all three times my order was bad got 2 mc doubles cheese was hard from sitting so long and I when and complained , nothing was done bi got a big breakfast for my 83year old mother and when I got to her home there was no sausage or hash brown ,then I ordered a egg cheese sausage mc grill and got only sausage this to me is unacceptable . I worked fast food for years we would make it right for are costumer’s and nother family member when a got a hamburger and it was raw bin the middle u really need to check on this store there is a lot of in happy people here people get sick on there food .
To whom this may concern,
This is in regards to the Hillsborough NJ location at 410 rt 206.
Most times when going through the drive thru I pay get my drinks and them am asked to park and they will bring the food out to me. While waiting several other customers (4-5) all get their food without waiting. When I finally get my food I usually ask that question. Your employees always say sorry and walk away. I’m glad they are sorry. I’d like an answer. This is usually the case at this location. When I call the manager they want to know my order time amount all that has no information. In addition the orders are incorrect from time to time.
I’ve tried calling and speaking with them directly all with no answers so maybe you can figure out what their issues are.
I’m not looking for coupons or anything but service there is very horrible. I will definitely not be going to that location ever again.
Recently, I though that McDonald’s, for a limited edition, should serve Sailor Moon inspired menu items. I got an email from them saying that they have a strict policy where only the corporate, employees, and franchisees can come up with limited edition menu items. This is unacceptable!
As consumers, we should have the ability to come up with limited edition menu item colabs and inspirations, which could one day lead to a promotion.
Recently, I thought that McDonald’s should, for a limited time, do menu items based off Sailor Moon. I later received an email saying that they have a strict policy where only the corporate, employees, and franchisees can decide on such ideas. This is ***king unacceptable!
If the consumers eat there, they (consumers) should have ideas for limited edition menu item colabs and inspirations that could one day be promotions.
Sent a complaint a couple of days ago, have not heard back.
Bought a Double cheeseburger and a small frie,instead I got a plain burger and frie. Burger appeared to be wrapped up by a 5 yr old.
Also cold.
Tbis was at 5:30 pm
Mendon road Cumberland RI
II ordered a drink from McDonald’s last night while I was drinking I found something in my drink it went into my mouth and now I have pain inside my mouth
Write a complaint for breaking rules confidentiality
I work for a franchise store in Bremen ga and that store need an employee overhaul bad some of the managers are rude to employees and customers and yet nothing is done this is why that store can’t keep employees
McDonald’s Green Field Anson Road Singapore gave me the wrong food ordered there was some angry dispute over the matter I was assaulted in Mcdonald premises but no employee help to stop the assault in their premises dated 12th June 2021. Time about 9 morning.
took
Took the food home the food packed was not I had ordered.
Your McDonald’s at 36th Avenue and Peoria the worst customer service had to repeat myself at the speaker pay for the food and at the receiving on my food and still didn’t get it right and had to ask again
They are closing before they time
Crystal bush works at your store shevhas warrens for stealing out the safe. She smoke crack on a daily bases she have warrents
I need to submit a complaint about the passion who took my call at this location. She was extremely rude to me. I couldn’t even believe it. 200 Jonesboro Rd, McDonough, GA 30253
I live in Stanford Ky my daughter worked at McDonald’s she passed away and I talked to the manager and she said I can have vey daughter’s wreath and pic and she gave it to the boyfriend Joseph cause he worked there
This is regarding the McDonald’s in West Chester, OH on Allen Rd
Last Sunday, at 10:30 am
They were out of all breakfast food…tonight, their ice cream machine was down and when I commented they need to get their act together, the girl Laughed! I do not think it is at all funny!! They are also very slow so wait in drive thru is at least 10 mins! They seriously need to get their act together or be shut down!
I live close to McDonalds at 4310 Barnes Road, Colorado Springs, CO. For the last couple of years every time I have gone through the drive thru and requested an ice cream sundae the ice cream machine is either “broken”, “out of commission”, “not working”, or “being cleaned. This is ludicrous especially in the middle of summer!! I cannot believe the machine is unavailable every time. Either they don’t have an ice cream machine or someone is lying about it’s condition. I will NOT be getting any ice cream from this location in the future. I think this is something that needs to be addressed by McDonalds.
The McDonalds in Yorktown, VA (corner of George Washington Memorial Highway and Fort Eustis Boulevard) has really gone downhill. Their ice cream machine has been broken for many months, the Frappe machine is frequently inoperable. Service is slow. The manager or franchise owner needs to fix the problems.
Hi – I have a very big request and I hope you will be able to help. We lost a toy set in the process of our move and our 5 yr old is beside himself. The Pokémon collection you gave in your happy meals was packed and misplaced by the movers. Is there any way you could send us what you have left over ? It would mean the world to us.
Please look at the reviews from the franchise in Umatilla Florida. This is the worst excuse for a McDonald’s. If you’d like to know about the latest of many disappointing experiences with this location I’d be happy to share with you .
I just received the worst food from McDonald’s ever. I order the new Chicken Crispy Sandwich and the Double Quarter Pounder with cheese, both were burnt and overcooked and there was no cheese on the Quarter Pounder and to make things worse the best fries in the business were also overcooked and burned. I could not eat any of it and threw it in the trash were it belonged.
We frequent the McDonald’s at 4711 14th St. W. in Bradenton, FL and until couple months ago, have always been satisfied with the food although the service leaves a lot to be desired. BUT – they have now appeared to have changed the recipe of my favorite sandwich – the Filet ‘o Fish. The last 3 times (a period of 2 weeks) I have ordered the fish, it has been smaller, thinner, overcooked, cold and NO tartar sauce. Is McDonald’s trying to cut costs? We have also noticed the half filled large order of fries (consistent) and how nearly all our orders are cold. What gives?
Hi my name is Tom and I went to McDonald’s the other day we spent about $35.50 we got fisherman jigs burgers the fishes were dried out and shriveled up into little squares and the burgers were ice cold not ice cold but the cheese was like just sitting there like I just been pulled out of a package and I always get a dozen cookies and they’re always out of cookies and they know I come there for cookies so I get the bakers dozen I’m so disgusted I would love to get a full refund of my meal my name is Tom Eden 9 Beverly Court Braintree Mass 02184 my number is 617-842-xxxx
No complaints I want to send you a video that is floating around
Hello I’m kadeeja Barnes im in need of help I’m a public citizen I’m stranded out here in the streets and have been for some years. There is something taking place where I’m not effectively getting help for me getting home. Thank you ,all I get is be safe.
To whom it may concern
My son’s bicycle was stolen from your beverley branch on Friday 11th June between 12:30 and 15:30. Unfortunately Morrisons doesn’t have any CCTV. I was just wondering if your cameras might have picked something up and if it will be possible to view the footage. Kind regards
The McDonald’s at the end of 512 was beyond rude and on capable of providing simple service I need to speak to a district manager about this because it was beyond rude
I went to Carthage McDonald’s that is connected to Pete’s. I stood at the counter for about 10 minutes then an employee came and looked at me and said yeah there is someone there then he left. I stood there about another 5 or 6 minutes waiting to have my order taken. No one came so I just left. I really like McDonald’s but that is not right they knew that I was standing there and they just ignored me.
The food was below quality very dry big mc fries taste bad plus cold no warmness at all and the coke was flat. The sport was just like carbonation no sweetness
Friday ordered Mocha frappe whenI pulled out it was cold not icee..I called from home to let them know. Ass manager told me nothing can be done oders are done in order..Stupid answer. If I had wanted just cold iI would have had ice tea.. Guess iced drink is for when it is cold..Retrain stupid ass manager..and I will now go to starbucks..
Used mobile app to make purchase but when I went to restaurant they couldn’t find my order but I was charged for order anyway on my card even though I received no food.
Elm grove in wheeling wv is always having the frappe machime broke or they are out of some kind of condiments always have to drive 10 more mins out of my way to receive better service. That place either needs different management or shut it down
I went to the Oswego I’ll location to get 2 happy meals for my girls and they gave me only one toy when I called back the manager was very rude and started swearing gay me I explain that they made the mistake not me and she hung up on me
Went to order coffees with my fiance.
He was ordering and being very polite(he’s mentally ill & currently getting help for it) he just got out of the hospital. He has bad anger against condescending and rude people. All he said was for her to repeat what she said and with thee absolute rudest additude says “We do not have carmel!” Actually yells. I’m usually not one to get so upset but considering this isnt the 1st time we have rude people in the past two weeks we had 3 instances where there was just very rude employees. I went in to speak to the manager to ask who is working at the cashier/person who took our order and she woulsnt tell me and after I explained how rude it was numerous times she says she’ll talk to them … Meanwhile the other employees two young fenales just stayed close to me and were talking to eachother. So I assume it was one of them. They were dropping orders on the ground while I waited for the manager to do something like she told me. But to no avail. Also they just walked into the corner, a man waiting for his order had to ask for them to get his order handed to him and then a women came in looking upset so I mentioned to her to watch your order they are being clumsy and rude (EXCEPT one guy/they he wears makeup an was so sweet!! Also was working his butt off while the two gals and manager did nothing.
I went to your McDonald’s at 50 mission circle in Santa Rosa California I was on a zappy scooter which is considered a roadworthy scooter I am disabled I was threatened and embarrassed and told that I could not place my order because I was on a mobility scooter this is not a mobility scooter this is a roadworthy I told him that was against the disability act and illegal they said we don’t care we cannot serve you I finally argue the point got served they said if you come back here you will not be served anymore because you were on a scooter I understand if I am on a roadworthy scooter that is against the law I am allowed to be served I will be contacting my attorney in the morning that was discrimination and against policy this was like my McDonald’s number 10068 at approximately 1:52 p.m. order number 64 not only was this very embarrassing to me but it was also against the law I have contacted the police department and they said I had full rights to contact an attorney I should also State I have been going to this McDonald’s for 12 years and never had this problem happen the manager was in the wrong and so is the salesperson I do plan on suing
When are you going to open dining rooms again? I live in Liberty Missouri. Please don’t tell me your going to do something stupid like closing them down
When are you bringing the steak bagel back?
My name is Brittany and I am a fast food worker!
I feel like I need to make this post. Because people are just plain out rude most of the time. If you have never worked in The food industry you have no room to talk.
It is harder than you think. Especially if you work in a fast food environment. There’s more to it than flipping burgers or reading a screen. When you have orders popping up with multiple items that you have to make The way that you order them because you like it a certain way. It gets stressful. A human can only move so fast. We have times that we have to meet we have goals we have to achieve. So it’s more than just flipping some burgers.
When you are a guest in a restaurant and you are rude for no reason or you don’t know what the employees are going through in a busy rush. You have no room to criticize if you’ve never done it yourself. And if you have done it yourself and you’re still criticizing them shame on you you should know what they’re going through. Restaurant work is real hard manual work and labor. Most people work long hours especially management.
But no one seems to take in consideration of that. They just want to judge on the outside because their food was wrong with the order got messed up or they’re missing an item. But we are human too we make mistakes we are not perfect.
So the next time you get upset when you’re visiting at restaurants for whatever reason. Remember those employees are hard-working citizens.
You are judging the single mom who is just trying to make ends meet. You’re judging the single dad who is trying to make ends meet you’re judging the high school student was just trying to work to save up some money to buy a car. You’re judging the college students who is trying to work a full-time job and pay for school. You’re judging the older gentleman/lady that has came out of retirement to work a few hours to gain some extra money. You don’t know what they are going through you don’t know their life. So before you judge. Maybe you should think about some things like that. It’s not easy working in a restaurant.
I’ve had some rude customers lately putting my employees down and I just won’t stand for it. And I know there are a lot of people out there like this . And if you ask me this is unacceptable. Why would you judge someone on their occupation if they’re making ends meet. Or get so angry over a sandwich being wrong I get it you’re frustrated you have somewhere to be. But it’s not the end of the world there is so much more going on in this world. That’s way more important than a item that you ordered not made right. Be grateful! 
This district manager is attitude is nothing but a slap in the customer’s face me and about 50 people that I’ve shown this to will no longer be at McDonald’s we are not the problem when the people are not trained and they cannot cook products correctly and they cannot get an order right that is not your customer’s fault that is your manager and district managers fault so I’m making this go viral on Facebook tick tock and everything else let’s see how long this district manager continues to slap her customer’s faces perhaps if she took some responsibility then the customers wouldn’t be rude No sense in calling customers rude when the employees can’t get it right to begin with oh and by the way Chick-fil-A’s ice cream machines always work and so do Arby’s and so does Burger Kings and Hardee’s why don’t y’all take some lessons from those companies on what equipment to buy and how to properly maintain it
Went in to get food today from the Mcdonalds at the mall in Shelby Nc and the manager in there was so rude to one of the employees that she was going to quite her job in the middle of taking her order I thank that employee call that manager by the name Jamariya if that is even her real name but she is really rude she shouldn’t even be working at Mcdonalds or no fast food and i told my husband about it he told me i should have requested a refund and left if y’all want to keep customers please get rid of this manager.. This was during lunch by the way…
I purchased dinner today for my mom and her brother and myself. 2 crispy chicken sandwiches and a Big Mac. And 2 large fries. The fries were good. But the sandwiches were disappointing. 2 pickles and dry. No dressing, no lettuce, no tomato’s. No nothing! Certainly not what the commercials advertise. $22&28 cents of disappointment! I swore that I would never patronize McDonald’s long ago after biting into a egg McMuffin. Another disappointment. But my mom wanted your crispy chicken sandwich. She was disappointed as well. Never again. I swear!!!
The McDonald’s on the corner of Rt.14 and Rt.176 in Crystal Lake Illinois serves disgusting food. I ordered from Uber Eats. I live less than 5 minutes away. The Frozen Coke I ordered was a large, I received a medium that was less than half full, a bent straw, and my hamburgers were SOAKED IN GREASE TASTLESS, and I orded extra pickle, I got one.. I tried calling them several times…no one answers. This was not the only bad meal from there. Fries taste like they have been sitting since yesterday. One of my neices friends used to work there and said they never cleaned the soda dispenser.
I looked on YELP, Many complaints.
McDonald’s check you reviews.
I threw out my order and will not be returning to McDonald’s.
Karen Budweiser
815-528-xxxx
Why is it when u order ice cream sundaes an u have 4 cars in front of you an when you get to the window they hand you your ice cream sundaes an they are melted. Why don’t they wait an make it when you get to the window to make it so it’s not melted.
Hi,
I recently got a job offer at McDonalds and I am almost done completing the Onboarding Form but the link for the I-9 Employment Eligibility Verification Form has expired. I was asked to contact the sender so could you please resend the link so I can complete the application.
You need to PERMANENTLY fix your ice cream machines. Visited the Simi Valley CA Friday nite about 9:30 and the machines were down again!
I went through McDonald’s drive thru on 06/10/21 & got 2 McChickens & 1 large fry. I was given a receipt that says buy 1 get 1 free sandwich but I have tried 3 times to put in survey code but it keeps getting rejected. The receipt ink isn’t very bright & it’s hard to make out the numbers. Please advise how I can claim that offer.
I spend a lot of money at McDonald’s in Colorado Springs Colorado and I’m tired of getting cold old fries and hamburgers that have been sitting in the warmer for quite a while not fresh quarter pounder‘s not fresh and I thought they were to be cooked as you order them and it’s always too late to return and have them remake it and that should be done that way to begin with so I’m driving there to her three times trying to get the right kind of food that I want or for my family so I’m losing out on a lot of money So I don’t really know why I am emailing you because I don’t know if this is going to help the problem or if anybody’s gonna do anything about it
Store at 1708 Highway 70 in Durham North Carolina is not being kept up to par. I was in there today and I had to use the restroom and I almost threw up it stunk so bad it didn’t seem to have been cleaned in quite some time because that smell would not have been there
Dear sir
I watched a Callum W Atkinson of itv use derogatory comparisons about your organisation, I think you should look at it
Bring back bagel sandwiches big mistake not to do so
Im not sure who that i need to talk to about our gm manager i do know it’s a serious issue that something needs to be done
I need to reschedule my orientation
Is there a reason that mcdonalds dining rooms are not open now.
Grantham McDonald’s appalling for parking with the delivery drivers
I went to the Gas City IN locatuon. Ordered 2 daily doubles without cheese because of milk allergies. When sandwiches were opened there was cheese smeared on the wrapper of both. Neither sandwixh was eaten in the fear that cheese had been on the sandwich and just scraped off. Soecial orders may be a pain but either the employees care or customers choose another place. I can send photos if required.
I need help with my taxes withholding
Had such a problem with the McDonald’s in Des Plaines on Golf Rd! Found spit in place of my mayonnaise on my chicken sandwich, asked for a large fry, was given attitude and told to accept the medium fry by some person named Sarai who was the manager there! She also kept yelling at one of her employees! I overheard the employee asking her to take it easy and that she was still kind of new to being a manager in training. Sarai didn’t care. Kept giving her employee attitude and yelling at her and being so disrespectful! I will NEVER spend my money at this McDonald’s EVER AGAIN!!! This is a horrible company to work for, it seems! I hope the employee becomes manager and this Sarai woman loses her job and gets fired!!!
ref#:18786319
I am COMPLETLEY unsatisfied with the response I received through customer service. I emailed a complaint about the worst McDonald’s experience I have ever had. I am well deserving of more than a full refund, which I was not offered.
We were at the 4705 store this afternoon before 130
Ordered our food and tried to sit down
Was told that they were closed
The sign says open 6 am until 10
No where did it say closed at this time
I use a cane and would use drive thru
The front liner could barely understand Me. This is unr
I went to the store #34961, got a cinnamon roll and a ice coffee, the roll looked three days old, all the icing was hard as a Rock and on the bottom, it looked burnt and it was also so hard that I couldn’t cut it with the spoon they gave me! Unacceptable!
Everytime I order coffee from here it tastes watered down and never has correct amount of cream and sugar. We have to go to Starbucks in the morning now
Manager shanaya need to talk to customers.very bad customer service
Expensive 2 fish sandwiches and 2 fries nearly $18.00
I just went to the Owen sound Ontario location and purchased 2 Big Mac and w happy meals for my family. When getting home 20minutes away I come to find my Big Mac has me meat on the sandwich I am very disappointed in this as this is not the only isssue I have had with this location with the constant long wait times in the pull up area I would like this dealt with and maybe a compensation for this issue thank you
Ordered from the Grimsby Road, Cleethorpes McDonalds, and some of the order was missing but no one answers the phone when you ring
My name is Alvernita Turner, I had a very bad visit at McDonalds 6-7-21 4pm. I am a senior citizen on a fixed income; I ordered 2 fish sandwiches plain no cheese or sauce 2 order fries and milkshake. Sent back 3x, when order correct at 430pm fries cold shake tasteless. Called 205 497-xxxx talked with Stephanie she said someone would call me/NO. Do not have computer at library now. Store 1388 I will tell all my senior friends about experience I will never go to another one.
I have been to both McDonald’s here n Georgetown, Kentucky and I have had complaints with both. These McDonald’s are not like they use to be. The customer service has gone shot for both of them. There is no kindness anymore. They both have gotten worse. I kno ppl make mistakes but it’s bet on that now. I ask to wait on my food for it to be fresh but it never is. I can hear some of the staff say fresh well it’s all fresh. If that was the case I wouldn’t have to ask for fresh food. When you ask for no salt fries the fries on the top ate hot but the rest is old so they put great fries over old fries. This has happen several times but I go back cause I feel surely they won’t do it again. But it’s done again. The quarter pounder is not fully cooked its red on inside I have ask for quarter several times and it still comes out the same. I’ve ask the manager and told they can’t give your money back they can only do the food. The should be changed because you still not getting the food correct. I’ve worked at McDonald’s here and service was way better then than it is now. People jus don’t care anymore jus as long as they r getting you thru drive thru as quick as they can regardless if the food is prepared correct are not.
You need to train your managers how to be good managers. They do not give work schedules and expect you to call in everyday and then they get mad at you for calling in. Who works like that! Then they fire you for not coming in.
I recently purchase about 40 dollars of food at a Louisiana branch. I noticed on the same day that I was charged twice for the same purchase. Didn’t get much upset about it. Probably a simple human error. So after work I went back to McDonalds showed them my receipt and statements but manager told me she couldn’t help me because it happened in the morning so I needed to come back then. I told them I can’t because I work. So I hope I can resolve this by email.
Hello, my name is Sherina Calvert, I live in England. Myself and my family are regular customers at our local McDonald’s restaurant. Which got me onto thinking of a new idea for your company. Please contact me if you are interested in hearing about it. Many thanks
I ordered at mcdo mc arthur highway bocaue around 11:20 am today. I waited for a long time,but when I got home my order was missing a happy meal toy. Hope to take action soon.Thankyouuu
My name is brooke I live in Columbia mo where there’s like a million mcdonalds. Definitely not my 1st choice but at midnight there’s not alot of options. However for the 4th or 5th time thru out this month I’ve litterly drove to each one that said they were open and every single last one of them had people in them but told me they were closed or just didn’t answer and had there lights all shut off. Im so sick of wasting gas driving all over the city cause these lazy employees shutting down early n closing. Even before the epidemic, this stuff happe. With mcdonals all the time. And I no I speak for the people in this town when I say we are sick and tired of it. So help me God, I will not go to another mcDonald’s again unless I hear of an improvement. And I know many many others here who are claiming same thing. Theres plenty of fast food places here to choose from and mcdonalds is never open anyway. I understand being short staffed and having to close early here or there but I promise u this is long standing issue that out goes thru the epidemic and just worse now than ever, especially the one on my side of town nifong Blvd. LOL getting there while there open is next to impossible. Here I am now at 1226 am all the way across town and there’s not a single place open now cause I’ve wasted so much time going from one mcdonalds to another. People here are so sick of it and were just done !!
how can i get email address of Mcdonalds Malaysia?
I swear I keep try to send this I’m very mad your store people in madisonville they won’t giYouve me my check Iits been a weak now the black people they won’t let no got to take a break and the black people do it’s disreamnation and I talk to a lawyer already
I am very disappointed with a restaurant due to not getting my paycheck
I am very disappointed with a restaurant due to not getting my paychec
Not one to complain but I do feel like I should have just drove away. I pulled up to the drive through order menu and was not greated until I informed the girl taking the other customers order that she was putting the other driveways order on my menu display. I felt rushed everytime I finished saying anything due to the immediate response being “is that all” over and over again, everytime I paused to order the next item. Literally one second pause between items. Same response when I had to review the items with her since they were not all there. Once I felt she may have my order correct she immediately asked if my order was correct. That would be before she had completed putting it in and it still took 5 more seconds before it was on the screen on front of me to review. I had to tell her that it just came up after she asked me if I was done twice, despite my telling her I was looking at it.
Once I reached the window it all made sense. She asked what my order was and when I started telling and was on the second item, she then decided to cut me off as she finally looked up from her phone and tried to read the order off quickly to me. She did seem annoyed when I went ahead and told her my items again because she was not interested in making sure it was right because she never made eye contact until she rattled the items off and asked that’s your order right. Mind you I was the only car in the pick up lane and there was only one car behind me. Probably because the lady in front of me was already gone with her iced tea (I know that because remember she put her order in on my screen). As I was going over my order with her she did not listen or make eye contact until she looked up from her phone with her hand out to tell me the total. To answer the burning question, yes she was typing on her phone as we were speaking.
Once at the pick up window, yup you guessed it. Our order was missing items. That girl was very polite, apologetic and willing to get the items. She did ask for our receipt but before I could hand it to her someone behind her confirmed they were missing and gave them to us.
Once at home our sauces were wrong and our large French fries were 3/4 full and not salted.
Store at 1020 Alum Creek Dr in Columbus ohio was visited this evening at 6:30pm
Why do you sell happy meals for a specific meal and then when ordered for my kids there we’re beanie toys not the Luca ones. Why advertise a new movie if you not gonna give the kids the toys your promoting? May need to fix that ASAP. My kids were very upset, so thank you McDonald’s!
Today, 6/9/21, my family and I went to the 13050 Tesson Ferry Road 63128 drive through location at 1:30 PM and ordered breakfast – we were told that they do not serve breakfast after 10:30 AM — we immediately went to the 4407 Lemay Ferry Road drive through location and ordered breakfast and was served — PLEASE EXPLAIN — does McDonalds serve breakfast all day or not?
Complaint McDonald’s at Green Park, millbrook Southampton at 19.15 phone & asked about placing an order & how does it get delivered. Told on phone. Don’t have time for this. That’s a shame as I use you a lot. You have just lost customer.
Why is it every time I go to one of the storer they say ice cream machine doesn’t work one manager at a fla lactation made its worker fix me some
This is about the 5th time in the past month l try to get a frosty or slush and wait in line for 30 mins or more to be told its broken or being cleaned. So I simply ask a question of why it’s never working and why they never atleast put up a sign to atleast avoid waisting people’s time to wait in line for something unavailable and the lady got an attitude then refused to take my order. This is getting ridiculous and is very unprofesssional and stressful for a pregnant person suffering severe nausea. Also I’ve waisted about 2.5 hours of waiting in A line only to be told something on your menu is not available and after get treated like I did something wrong. Wow!
I ordered food on June 6, 2021 at 11:06 AM and received a completely incorrect order from store #34358! I have a receipt and a picture of the food I received and it is unbelievable!!
Ordered and paid through app during normal business hours. Rude, condescending employee said they weren’t open and it’s not her problem. We were not reimbursed or given any food.
The coffee at your 21 store in Alexandria Virginia on Franklin year road I think it’s 21 the coffee is water and it’s always that way it just seems like that McDonald’s is one of the worst McDonald’s around constantly taking shortcuts and like a dummy I keep going there because it’s closest to my house I wish to God you guys could fix it
Today I ordered two crispy chickens which we have had several times and loved them. We noticed that the chicken is significantly smaller. Even smaller than the bun. Still good taste but very poor presentation (cheap change).
I juST LEFT A COMPLAINT & DO NOT WANT MY NAME USED OR STATED ONLINE OR TO THE PERSON WHO WAS SO RUDE TO ME !!
I ordered 2 large McChicken sanwiched this evening & when I got home, the only thing on the sanwiches were pickles. So I try to call the store on N. Highland but no # listed for that store. So I call two others & was told to “look it up”. Well, my cellphone was charging so I couldn’t “just look it up”! I tell a girl that answered at the 2nd restaurant “what do you do if someone doesn’t have access to look it up?” & She very rudely said “just Google it!”. I told her I couldn’t but I was so upset that I had no way to report that my sandwiches were short of lettuce, tomato & mayo! So now my phone is charged & I’m still SO upset not just by sandwiched but being spoken to so rudely. You owe me for TWO BIG Chicken sandwiches PLUS an apology for being so rude! Who’s training these people???? My name is Mrs. McNatt #(731)-424-xxxx, from Jackson, TN. I got the sandwiches at your store on N. Highland – WHICH, BY THE WAY – DOESNT LIST SNYTHING BUT THE FAX # ONLINE!! AND the rude girl was at the Stone took location.
We have been to steady customers for >10 yrs.
My husband is diabetic. No matter how many times we have requested “No sugar in the tea and coffee.”
It’s the closet McDonald’s.
My husband refuses to go to any other McDonald’s. He has called and always speaks to them personally about the no sugar no sugar we get sugar.
Also i ask for sprite, I get water. Many times. I don’t always go with my husband .
Please please ask the staff. To be more careful.. That
sugar is bad for diabetics You have kids,teenagers,adults and senior citizens. Mentally disabled. Who don’t always make wise decisions. Those who don’t follow the honor system. And will drink the sugared drink. It doesn’t cross their minds it could cause a hospital visit.
Please its detrimental to the well being of diabetics.
We love Mc Donalds and would not think of populating Carl Jr’s, jack in the box, in and out burger.
There are others.
We easily spend $400 – $500 a month. It is convenient for us.
Dean T Rodriguez
xxx Cowboy Cross Avenue
North Las Vegas, Nevada 89081
623-826-xxxx
Why is that i cant find a job near me?? Why is it that i have to work 15 to 20 miles away from home??
Even for part time 2 days a week i cant find.
You claim youre hiring but you dont want to hire black people. Why??
I have gone through the application, interviews and even orientation and I never ever get a call back. I know it really doesnt take that long to call back. I know my background is clean. I want to what the problem is. Is this really a race thing?? Why are there no black men or women working near where they live?? I cannot tell you how many times that i go through interviews and orientation and still never get a callback. Last if you go to any mcdonald’s,see how many black people work there and ask why they dont have any black ppl working there?? I would love to know the answer.
What is the hold-up on opening the dining areas in McDonald’s! Most of your customers are tired of eating in their cars. I was told I can’t eat inside in the dining area when I was sitting down to eat!
I was supposed to have received a letter to sign so I can join the crew but I haven’t received it I don’t see it anywhere in my email I have checked all over .
Hello on June 7th the mcdonalds on manitowoc wisconsin on calumet ave i have some complaints about. They are all on the manager Dawn Marie
1. The manager Daen Marie threatened Brayden Buchholz who is an employee there that she was going to call the cops because he went behind the counter to go get the schedule to check his schedule. (Yelling at him).
2. Dawn marie was calling Marissa Buchholz names who also works there and saying she is slow etc. (Which she is “slow” do she cant help it).
3. There was another disability boy who works there crying in the back for dawn marie yelling at him.
This is a constant thing ever since Dawn Marie came to this McDonalds. Shenis always mistreating these children. If she isnt removed I will have to take this further.
Thank you
My husband works for Chilton McDonald’s. JV King enterprises. The management there is creating a hostile work environment so much so that he is leaving, would have stayed. He is a hard worker and has tried to improve what they told him too, but he still hasn’t been promoted and more than that, they treat him like crap. There is alot of yelling and hostility there. No teamwork. The DO is always yelling and talking down to the employees when they are already really busy and running short staffed. On the other hand, we ate at a McDonald’s out in Western Wisconsin over this last weekend and it was great teamwork, etc. Please have someone address this franchise. This is why they can’t keep or get employees. This is causing him and others undo stress. Thank you so much.
Manager had the most disrespectful attitude for no apparent reason at the rockbridge and deshong location in Lithonia ga. I’m Not sure if she was tired of working there and was ready to quit or what she had going on but as a customer that’s none of my concern nor my problem. I did not stop by at McDonald’s at 5 :20am to pay you to argue with you. Sad thing about it is I stop in at this location just about every morning on my way in from work but as of today I will no longer be visiting this location or will never spend a dime at this location if I ever see her face in there.
I was approached by this group to have your logo McCabe put onto my car. This person FEDEX me a check in the amount of $3850. This amount was for 1st week pay of 800 and the rest was for installation fees. I am completely disappointed that I was almost scammed by this person. I wanted to reach out to you and your company to let you know of this matter.
I’d like to speak to corporate since there was a staple found in my beverage
The Grenada Ms. Store is constantly serving raw burgers, and the employees are rude, and foul mouthed, I accompanied my daughter-in-law to return a raw burger, and the employees acted like they didn’t want to make it right, most of them were talking about what boy they were going to screw when they got off tonight, of course they used the F WORD, I don’t want to hear that kind of crap in a public place, this happens all the time in the Grenada store, get rid of those foul mouth BT1000s.
I’m trying to contact somebody in charge before I get a attorney. I was contacted for a interview with McDonald’s via text message. I told gin I would be interested in coming in for a interview. We set up a time that was good for both of us. I also proceeded to tell him I was disabled and I had certain restrictions, he quit texting me and I kept texting him but he will not reply.
Went to the store on Sango Rd. In Clarksville TN and requested that my order of 3 number 1s and asked politely to have them seperaratly bagged as they were going to separate people.The lady came to my window and handed me all the food in one large bag and proceeds to hand me separate bags and told me I can do it myself. I told her no I asked prior so that I wasn’t touching other peoples food and asked her to go correct it. The manager then comes out with same bag and tells me that they do not bag separately in Mc Donald’s and that they don’t wear gloves to be able to touch the food! I want and expect a Quality Assurance visit before I start making calls to department of Health for a full investigation. If this particular store is that incredibly lazy then I wonder what else may come up
Your store in Lakeville NY isn’t doing a good job seems like how thair sandwiches biuld very good and my wife’s mcnugets wasn’t very Hot like thair night Manager don’t care they not being trained right and the sandwiches that the grill’s being cleaned after they cook the meat
McDonald’s on 24th and Van Buren very poor service all I ordered was a large iced tea and it took 10 minutes there were people who ordered after me and got their foodBefore me there was no apology or any customer service on why it took so long.
I used the drive thru at #34139 at 10:22am LS#13 side#2 order#32 date 6/7/21 @ 10:22am. I ordered, then when I got to the window the gentlemen was nice enough and struck up a conversation that went south. By the end of the transaction as I pulled forward, he leaned out the window to tell me next time I drove thru to give him my number. We’d already established he was married, had stomach surgery, lost a lot of weight, ect…he was a chatter box. I said, “OK.” Laughed and tried to pull forward, but was blocked. Then he added, that’s if you are interested, because I am. I said you’re handsome. He added, that some people don’t mind that he’s married and asked would I. I said I’ll think about it. Ewwww. Nothing like feeling as if I were at a “Meat Market” type dive bar while sitting in the McDonald’s drive thru. I felt extremely uncomfortable and thought not only do I NOT date married men (that’s a line I won’t cross), I don’t believe he makes enough money to support one household comfortably…..let alone two. I know when I worked fast food I didn’t. Bottom line: I shouldn’t have to worry about feeling like a piece of meat on display especially at a McDonald’s drive thru. I have tried contacting this mgr b4 at juxxxx @pradomc.com but nothing is ever offered as a solution. Please do something about this as a drive thru shouldn’t be used as a way to “hookup”.
Yes dont know why u have deals on your app because u get to window they say well I don’t know why it won’t work. I just drove off gonna start going some where elseunion city tn
Why is that i cant find a job near me?? Why is it that i have to work 15 to 20 miles away from home??
I have gone through the application, interviews and even orientation and I never ever get a call back. I know it really doesnt take that long to call back. I know my background is clean. I want to what the problem is. Is this really a race thing?? Why are there no black men or women working near where they live?? I cannot tell you how many times that i go through interviews and orientation and still never get a callback.
Hi, I am trying to get to my 401k
How to I got Here?
I’ve file a compliant last time about what I have experienced in Mcdonald’s SM Bicutan and no one make a move to reach me out.
I’ve ordered McFries Shake Shake flavor cheese and I got wrong product.
Also the service is too slow and not attentive.
I’ve waited for 40mins to my order and disappointed for what I’ve got.
Just tried your “free” survey to get $75 gift card. At the end you. Required buying something. You disappoint me. You lied and used the free word to get info. Scam!!!!
Greetings
Please have the brown sugar BOBA Sundae on your
Menu here in America. My friends and I have to drive to the Asian store just to get our boba fix . A lot of our American friends love brown sugar BOBA too.
Also please have the MC RIB on your yearly menu .
Please put the brown sugar Boba
sundae on your summer or daily menu.
Here’s looking forward thank you
Julia
I believe I left my card at a McDonald’s off Cascade Road in Atlanta, Georgia. This was on Friday June 4th. When trying to inquire, no one answers the phone. I tried calling for 2 days. My account has been hacked and I had to cancel my card. I thought a manager should know since it was used 4 or 5 times in the East Point/ College Park area.
Today my partner and I went to McDonald’s in Raploch and whilst eating the bigmac a fly fell out from the inside which as you can imagine was completely off putting for us as there was only a small portion of the burger left.
We have a serious issue with the stores 4200 and 5090 on Commercial St. Salem, OR. I have been stuck in their lines over 30 minutes. I spent almost $40 last Saturday night, 5/29/21. I waited over a half hour as all delivery orders were being filled and curbside and drive-thru were gridlocked. After being refuse a refund so I could leave, I finally received my meal. I got home to discover all food was stone-cold PLUS 3 sandwiches were missing. Wow, ruined my whole family’s supper and the evening as I was ANGRY.
Both of these stores have kept people prisoners for close to 45 minutes while their service just STOPPED. The lights were turned off and no one ever appeared.
???
Why are The biG mac’s so small now ? It use to take two hands to hold one and now it’s as small as a kids meal hamburger . Why are you cheating people . Your no longer the best ! 🙁
I did an Uber eats pick up at McDonald’s in Sanford, Maine (1008 Main Street ) and witnessed an employee spill fries onto the counter and picked them up buy hand (ungloved) and put them back in the bag. I asked the manager if that was acceptable and he said no and got fresh fries. My customer happened to walk in after me and witnessed the whole thing. The manager didn’t apologize to me or the customer. I just want this issue noted.
just one example: Arby’s now offers $1 items each day from 2-5pm. What does McDonalds do? Raise prices!! Only food item for $1….cookies. Can’t wait to buy your ‘just a hamburger’ @ $2.
Hi I ordered a mcdonalds today the chips were only half filled and the food was cold I had to put it in the microwave it cost me nearly £20 I am not happy and I want a refund please
The McDonald’s on Airbase Rd in Mountain Home Idaho still has not opened even limited indoor dining. There is no reason other that laziness that this area is still closed. Especially since they allow people to stand in line inside. Please fix this by opening indoor dining in this location.
Checking I am checking concerning the tabs from Coke cans etc.
Are you still collecting these? I know you used to collect them for Ronald McDonald houses. I have quite a few and would like to turn them in to our local McDonald’s if they are still collecting them.
Bad experiences the last few weeks at our local Mc Donald’s. Trying to talk to someone. Hope the CEO would call me back. Step up and talk to the local customers.
McDonald’s on IH-35 and O’Connor have very bad customer service. I called several times last night because they forgot my fries. Via doordash. I told them what happened…left me on hold then hung up on me. I finally talked to a gentleman this morning at about 8:20am CST. Who refused to give me his name and also hung up on me. All I want is my fries back. How hard is that? I paid doordash fees,,tips,etc. And no help. Then on top of that rude employees. Order #1656 on June 4, 2021. 10.37pm. Can’t believe the customer service…now im calling back and no one answers? What business does that?
We had ordered $32 of food and figured the employees would do their job so we declined our receipt and they did not put the chicken sandwich in our order. So we went back and they told us to pull through we waited in a long line just to be told without a receipt she does not have to give us the sandwich that we paid for. I told her we were just here the receipt should still be back there or go pull our order up on the registe. She would not do it and she was very rude. I’m very upset that the employee messed up and I did not get what I paid for.
This is the McDonalds in Oklahoma City, OK. On 89th & Penn
I was at our local McDonalds at 7:40 this evening and got 2 crispy chicken sandwich meals along with the ff and 2 cokes. We don’t live in town so we went to our local park to eat. We got the chicken sandwiches but they were BONE DRY !! ONLY THING THAT WAS ON THEM WAS 2 PICKLES!!!! WE SPENT $16.42 and got cold ff and dry sandwiches. This is the 3rd time in approximatley 2 weeks that our meal has been ruined. 3 strikes and out!!! good money spent on nothing. As a business owner myself, I just wanted you to know that the franchise on 1402 14th Street NW in Austin, MN is not serving up the usual great food. We are so disappointed and thought you should know
Went to store number 5250. Literally everything was wrong. Needs to be fixed now. Can’t even answer the damn phone
Got a question, from the UK, got an idea for breakfast menu
Take coke out of your stores. Put PEPSI IN. DONT NEED POLITICS IN MICKEY DEE S.
Hi, Sir or Madam,
Nice to meet you,
I d like to support japan Mcdonalds new product package（SPEEDEE）,I can do that, hope I can get a chance. Could you please give me japan purchasing email？
Thanks!
Best regards
Jay
I just left the drive-thru at 4700 S.Cedar St. Lansing, Mi. and the area was absolutely filthy, dirt and ketchup all over the pick up window mantel , trash on the ground. There went my appetite.
Asian till slip found in my meal all the way in South Africa. How come it takes Mac D so long to give me answers.
Would McDonald’s go bankrupt if they add more bacon to their breakfast Begal sandwiches like seriously I ordered a bacon Begal not and egg and cheese Begal two thin burnt bacon strips is not Quality I think you can afford to be more liberal on your meats
I have a complaint I went to McDonalds on N.Bryant in San Angelo Texas and ordered a fish sandwhich,double quarter pounder with cheese,and med. fries but when I got home th Fish sandwich wasn’t there I paid for it but I didn’t go back because it was already 1:00am but I thought y’all should be mor compitant to get the order right I’m not turning it in to the bbb cause I saw the majority Of the responses by them it won’t do any good so I’m sure it won’t make a difference but I’m going to social media to tell people of my experience so they can decide for themselves to buy from you or not the way I see it you’re stealing from your customers I paid for something I didn’t get and I know I’m not the only one to be treated this way
I bought a $16.00 big Mac bundle and a big Mac meal as I was pulling off in noticed there weren’t any fries so upon going threw the line of 10 plus cars they tell me at the window that they weren’t gonna give me my fries I just paid for that they would take my information and have a coupon sent in the mail I am so upset with this McDonald’s I will never buy food at McDonald’s again they were so unprofessional. I am so disappointed in the service given who ever the manager was needs fired I payed for my food and want my food that I payed for then I didn’t leave there store but they would not give me my food I just paid for. I eat at McDonald’s weekly the manager was yelling rude unprofessional slanders. if you keep this person working your business is gonna loose business I will pass on the way I was treated to everyone I know
My son has just begun working at one of your locations and was given a payroll debit card for his paychecks to go on. Today I had him go into work with his bank account info to set up a direct deposit of his paychecks into his bank instead of being put on the payroll debit card. He was told by his management that he could not set up a direct deposit and that his paychecks have to go on the card. Could you please clarify this issue for me?
I was never so disappointed in McDonald in muscatine iowa. I drove 28 miles to get my kids supper I had to ask for our drinks I never got 1 complete meal the chicken sandwich was burnt the 20 piece chicken nuget large fries and strawberry malt was missing 43.00 dollars latter I had to go to my local caseyes and buy proper food. I do not go out to eat much but I do try to take the kids out once in a while with 10 kids you need to do it in moderation. Not one to complain alot but my receipt did not match my order either realy disappointing guess next time I will go to Buger King or KFC so disapointed.
The Havre de Grace McDonalds is a pure pain. Night after endless night the cars that roll through there with their radios blaring to the point it vibrates things in my home has got to stop. The place is normally a filthy mess any way with trash etc and the thing with the car radios has got to stop. Can’t they announce when people order at 2 am etc to please keep your radios down ? They have been spoken to etc etc etc etc etc etc and not one thing is ever done. It is a quality of life issue now and because of McDonalds my family’s quality of life sucks.
McDonalds located on Panola Rd in Lithonia, GA could use some training. Their uniforms look bad, attitudes very bad and no respect for the customer. Please help!
I have a complaint with the manager at McDonalds in pierce st in Carlsbad New Mexico, she was super super rude and called me a , have me my order wrong also and when I told her she shut the door on my face! SMH bad bad service there never going back
Please have someone look into the problems at the McDonalds on 150 North Main Street. Bristol,Ct 06010. Many issues with food quality, not having any sodas at all just water. And broken ice cream/shake machines. Very inconvenient to wait in a 20min line at times to find out they don’t have what you want. Thank you
I bought a chicken salad which I had to wait a very long time, seeing customers who came in after me being served before me. The talas was over cooked, uncut and cold. It looked like the most unexciting salad ever. I now know why my friends prefer KFC chicken salad. No competition, except you sell burgers. I have taken photos of offending salad before slinging it in the bin! 😞
The McDonald’s at 6255 Belmont Ave Baltimore,MD 21207 seems to have an issue with their system being down in the morning on several occasions and I’m not able to get breakfast I have had enough I told them I was filing and complaint because it’s ridiculous they always have an issue in the morning I visit around 4:10 in the am since they are 24 hrs but you get there burnn your gas and no service just employees standing around . This issue needs to be addressed thanks .
McDonald’s @ 7400 Wilson Blvd in Cola,SC … I can’t get anyone to answer!! I’ve been attempting to purchase either a caramel frappe or caramel michiaco for a couple of months but am always Told they don’t have either and one time told they don’t have the machine!!! But it’s on their menu ! I have to travel far out of the neighborhood to purchase them !!! I’ve called 4 times tonight to inquire and can’t get an answer!!
So none of your franchises in Maryland offer a healthy choice ? Like salad?
I ordered 2 BTS meals because my kids were excited for the bags cups etc with the BTS logo/packaging and we didn’t receive anything in reference to bts just regular McDonald’s bags
Limited choice of diet drinks, new drinks like frozen coke or slushees r not for sugar restricted patrons!
Monroeville Alabama McDonald’s has nothing but rude prejudiced workers. Customers in line have to wait while the employees and whoever is at the window try to play catch up or customers not paying attention and when something was said MCDONALDS EMPLOYEES wanted to get attitudes telling the “friend”to take their time. Very unprofessional. Nobody bats an eye whatsoever and this is not the first time! These employees need to be FIRED…enough is enough or they will have a lawsuit
Mcdonalds would not serve us
1111 S Walnut Ave
Demopolis, AL 36732
Window sign clearly stated order inside. Could not go through drive through in RV, so wanted to order to go. 2 employees saw me, would not come to door for me to explain I could not drive through. They shook their heads at me, and could’ve had the decency to come see what I needed.. this is not acceptable.
What happened to the parfets
What happened to the parfets
Every single time I go to McDonald’s I sit and fkn wait 30 to 45 mins.. in Bremen indiana. Like today I order just a large prapaa and I had to pull the hell up and sit wait for 20 mins and then the Prahpaa and all it WAS WAS ICE .
i have been buying 2 cheese burgers at the 28 st McDonalds in wyoming michgan for a few years and the other day they charged me 2.79 and i was always paying 2.06 and i asked why the price hike and he could not answer me for i could not here him through the window.i most likely will not go to that location for the others are the right price. thank you scott
5 out of 6 times I order are incorrect. I am diabetic. The receipt shows unsweetened but they still give me sugar, I order a small hamburger and they ring up a double, I order a double not onion but extra pickle I get extra onions and no pickles. I order 1 ice cream cone and get 2. I know you are hiring young people but they really need more training. I do not know how your company can go down hill because of the pandemic. You should take much more pride!
McDonald’s in richburg sc has been out of hamburgers for 3 weeks.
Just thought I would take a moment and let you know that at the Craig Colorado restaurant they seem to not like to serve ice cream of any kind and are switching burger patties for different types of food and I have been served raw meat on four visits now. I don’t believe the franchise’s owner is aware thanks 😊
I have Facebook comments that’s shows employees giving themselves positive comments for the store they work in in pella Iowa her name is Angie bella.
I’m a employee for McDonald’s in Webb city missouri and been going through sudden health problems. I called in the other morning with a Dr note and got hung up on. I guess I no longer have a job. Just informing higher up why I don’t have a job.
My order was wrong and manager at Lombard restaurant was very rude mean and disrespectful
Why is it the rest of the world gets the special packaging for the BTS meals but the USA is left out. If that was a corporate decision it was not made with BTS fans in mind. Hoping there is a chance you will reconsider.
The mcdonald on n marten st in Shreveport la is the most sorry mcdonald i ever be to i did not get helf of my stuff went go back
Ordered my grandson a beef burger without pickles, sauce, onion or mustard . Not knowing what a beef patty is I also deleted this only to find out when just a bun turned up. My fault I know but feel that why would anyone want to order bun on its own and quite expensive at that for just a bun. Perhaps you could make it more clear on your menu and call it a hamburger and not a patty.
Regarding McDonalds #26081 101 auburn street, oak grove, KY visited 5-30-21 at 9:28 am. We ordered three hotcakes and sausage, three hashbrowns, one oatmeal, one large unsweet iced tea, and two small orange juices. When our order was delivered we had no toppings for the oatmeal, they had poured hot coffee over ice and gave it to me instead of iced tea, they informed us they had no knives or forks in the store. The bag had no napkins and no straws. Because the inside of the store was close I had to walk around the restaurant stand at the window by the traffic to get napkins, straws, trade my hot iced coffee for a hot iced tea and figure out what we were going to eat pancakes and sausage with. The manager told me they don’t have any forks and knives so I gues you will have to make do with spoons. As I was standing at the window waiting for them to get the corrections made I talked to the people that were there to pick up their order. They said they had been there last week and it was the same mess. I told them to be sure to check their order before they drove off because it might not be correct. Lucky for us we had to sit on the curb in the parking lot to eat because we were driving 400 miles that day. What if we would’ve left the store and kept driving and had nothing to eat with. I think corporate needs to investigate this store and find out what’s going on.
i order using the app , i recvd a confirmation taxt that they accepted my order but i haven’t received call from store, that’s why i don’t know if they are doing my order
Good eve po
Dati po akong crew sa McDonald’s Northgate ALABANG saan po ako pwede makapagrequest Ng COE po
2008- 2012 po ako dati
Salamat po
Delhi Cincinnati Ohio McDonald’s is the most disgusting place ever absolutely nasty I will never ever go there again ever do you wonder why people don’t wanna work there because it’s nasty
Investment parcel for MCD drive-through by a main road 780 in Cracov, Poland – 2700 m2 + house for sale.
Good afternoon.
There is a perfect place for establishing MCD Drive-through – for
you, as it is being placed along the main and very busy road !
The place I am writing about is being placed in Poland, Cracov – Bielany
( Obwodnica Bielany ) by the beltway. Perfect plot for a MCD drive-through
or a gas station, 2700 m2 of land by a main road number 780 + house (at the
Bielany roundabout – Ring Road).
There is a three-phase electricity in the house, 2 wells, septic tank, a small forest with trees, so the whole parcel should be treated as an investement plot.
The parcel is oblong in shape from the roundabout to the
embankment of the A4 road. There are as well several smaller, empty parcels of land from different owners in the nearest vicinity (perfect place
for the MCD restaurant !).
My price for the parcel + house is 1 113 000 Euro.
If you think you may be interested in buying this spot, please let me
know as soon as possible as I live in here and will need some time to
move my sculptures and everything from here, before allowing any
investment to go on.
Thank you very much for your time.
Best rigards,
Mr.Jacek Poprawa
My mobile no: +48 732 26 xxxx
If you wish to see it on the map, the parcel is just next to Grodex pointed on the google’s map here:
The map:
google.com/maps/place/GRODEX+OGRODZENIA+PANELOWE/@50.0431793,19.8089726,458m/data=!3m1!1e3!4m5!3m4!1s0x0:0xcdb713f66f191da4!8m2!3d50.0425592!4d19.809273
When you apply for a job at Maccas and get the job, Do maccas supply the boots??
Thanks!
Order 234. I ordered a double fillet fish sandwich and a quarter pounder deluxe meal. After being really hungry and eating almost half of my quarter pounder I realize this burger was not cooked at all inside it was completely red and bloody. I will be contacting corporate w my picture as this must be in writing if I get sick due to this as this is unacceptable.
Please do not give in to the despicable blackmail tactics of Byron Allen and co harts that appeared in the WSJ full page ad. In America companies can hire whom they wish for their publicity needs. I’m sure McDonald’s hires is the best qualified companies. Someone must stand up against this prejudiced blackmail and threatening behavior. I hope it is you.
IF THEY CAN DICTATE TO McDONALD’s
THEY CAN DICTATE TO THE ENTIRE COUNTRY!! Stand against it Stand for freedom.
I arrived at McDonald’s restaurant # 17271 on 3100 Bert kouns industrial loop 71118 on May 31, 2021 approximately 7:27pm order an cookie and apple pie. I paid for the meal and was then ask to pull forward, waited until 7:58 to receive order with little to no traffic at the time. Was not told it would be a wait. After receiving items it was crumbled crushed bent and non edible
I ordered a deluxe chicken sandwich,received a regular chicken sandwich,so I returned it,and the manager on duty name is zues,at the McDonald’s in coos Bay Oregon at Newark Ave inside walmart was very rude and in front of other customers, due to this,I will never eat at mcdonalds again.
Would not take off my coupon on my app. It was 2 dollars for any sandwich. This is twice this has happened in union city Tn. 731-796-xxxx
Every time I buy french fries at the gun lake McDonald’s their fries are always soggy and cold and they taste like they’ve been underneath the heat lamp all day I always ask them are they fresh and they say yes in there not there a waste to buy.
Your manager at this location had a horrible attitude when I asked if it was the correct price for the children’s cone. They charged me the same price for a children’s come as they did an adult when the dunbar location charges .59 for a children’s portion. Why is it less than 20 miles apart the price can fluctuate so much?
My name is Patricia Gomes and I have been going to McDonald’s for over 40 years. (I base this on the fact that both my kids are now in their 40’s. Then I started taking my grandkids. Overall, your company has done an exceptional job keeping all their patrons satisfied with quality, variety and value on your menu.
However, I have been extremely disappointed over the last 3 years in regards to your ice cream machine being broken down more often than it is operable.
You wait in line to place your order, then to find out that I cannot order a milkshake, cone or a flurry. Then you are stuck in line and can’t leave. I use to order something else, then I started to get quite annoyed with McDonald’s for not getting better equipment so refused to order anything else. Where I used to go there at least once a week, I have decided it is a waste of time to stay in line for a treat none of us is ever going to get. While all of my grandkids love McDonald’s, they, too, are tired of being disappointed.
I know I am just one person and doubt if it means anything to you,
but thank you for your time.
Sincerely,
Patricia Gomes
Nag oder kami sa glife ng promo na 50% of chicken bucket ng 8pm pa hanggang ngayon wala padin ung order namin please naman po paki asikaso
Please can you commend your employee at Meteor Derby. We had a very disappointing experience with Uber eats when ordering. We ended up driving to the restaurant and when speaking with Ellen assistant manager she was most helpful professional and understanding. She converted us from very unhappy customers of Uber into extremely satisfied customers of McDonald’s. She is a gem in your organisation and should be rewarded for her excellent customer service skills and her passion to maintain McDonald’s reputation. Thanks again Ellen!!!
Hello, the ice cream situation in south Texas is unacceptable. Alamo,Texas location and pharr,Texas locations, never seem to have their ice cream machines working. or state that they do not have ice cream. I would assume that a huge corporation like McDonald’s, employees would take inventory on their products. To be sure they can fulfill all items on menu. Thank you
Horrible experience with your company. After waiting in line for a great length of time we were told that they were closing due to short staff.
I went to the store on jackson st in oshkosh. It was 10pm, yes they where busy but my son and I stood in the lobby for a good 10 mins before an employee told us the lobby closed at 9. Then we had to get behind 7 cars in drive thru. I feel the employees could of said something much sooner. Very irritating
I just experienced the worst customer service from one of your female workers located in Charlotte, North Carolina, which is on Albermale Ave . I asked for a McCafe’ to go with one of my orders,the response was and I quote,”what are you saying, I don’t understand you,” so I proceeded to spell it for her. I explained it was on the menu bar ,her response was “I don’t know what you’re talking about, you have to order something else”. With that,I asked what’s wrong with you speaking to a customer that way, let me speak to your manager, no one came. Meanwhile the line is getting rediculous. She returned to the speaker saying my manager is busy, I then replied I’ll wait, the last thing she said was “you can take your order somewhere else and never returned. I drove to the window and demanded to speak to a manager, she’s yelling through the store for the manager who did come to the window, expressing she’s aware of this employee and her disrespectful behavior and she will address it. However, while waiting at the pick up window this same young lady for lack of a better word, desires to taught me by laughing and giving me the eye treatment which is why I’m taking this action. I get why McDonald’s has a policy that gives minorities and young people a chance, but it’s very obvious that this person has little regard. I am a customer since my children were babies, my youngest is 52 years. Never have I experienced a blatant disrespectful and rude individual such as her. This is a terrible way for your establishment to be represented. I trust this will receive the attention it deserves. Thank you
My daughter works at a McDonald’s in Charlotte, NC and is having a negative experience with a manager who is creating a hostile work environment. Who do I need to contact in reference to this issue?
Went to the jerseyville il mcdonald’s drive through around 3:21 order #67 there were 2other cars in the drive through. Ordered 2 /combo meals one w no salt due to my high blood pressure. When I pulled to the window and received my order I was explained to that the fries w no salt were in a small bag by themselves inside the larger bag. When we got home. Those unsalted fried clearly came from the same batch of already cooked and salted fries yes SALTED. I called the store akef if I was speaking to a manager when answered and the response was “yeah I’m a manager “WHAT’S UP”? I VOICEDmy issue and as I was explaining was intteruppted rudely w him say RUDELY I don’t recall telling you you had unsalted fried in a bag alone. And the fries wee in a small bag desperate from the others. I again tried to explain that and again was rudely interrupted w your manager stating well we been really busy and are understaffed. Again 2 other cars in your drivethru. I find this to be highly unprofessional behavior, extremely poor customer service and a complete lack of brand execution and policy from your intire staff . Not only were there salted fries but product Assembly was poor and sloppy. Burgers were not completely on bun and topping running off, and the fries were old brown and wilted. No crispness at all. Apparently there is total lack of professionalism and a complete lack of company and brand policies practiced at this store. I will no longer continue to patron such an establishment and be sure to let others know.
I went in for an interview on May 5th 2021 and I have been waiting to get an email from the hr department for close to four weeks now.
the westboro mass mcdonald sucks
There was piece of glass in my drink: order 1458 / 11:53am – 7000 N Graham Rd ~ Rst# 3395. I went back and went in, to make the complaint. I requested the manager, but she was too busy to come to the counter. I think the young lady who did respond was an assistant management person. She looked at the piece of glass as I held it. I asked if the drink was made with some type of sugar crystals, she said no and seem to have a greed that it appeared to be a piece of glass. I requested to file a complaint. She provided me (a random) receipt for the number to call to leave a message for the restaurant manager to hear the complaint. I then also requested a refund, she provided the cash refund with a receipt. The refund receipt order is #92; unless the full number is not visible. I will attempt to attach a picture of the piece of glass found in my drink. ( I don’t see a way of attaching a photo.) I have the photo and the piece of glass for reference if needed.
Thank you for your time, I anticipate receiving a response.
Jeanette Martin
contact # 317-701-xxxx
Does my order gets up because your customer Representatives doesn’t do anything and they rather just hang up the phone and not talk to the customers why is that because when they know they up why can’t they acknowledge it and you guys needs to step up and solve the problem and I’m tired of getting my orders wrong all the time and it’s making me really mad
Every night I come through the drive tRu I experience a.long wait. Some those workers are inside playing. Between 2 and 10 pm. I live close this McDonald’s at poplar Ave and Tillman. Very concerned something as to be done. I’m tried of the 30 min. waits.
Got to McDonald’s at 1045pm Saturday may 29th .Hiltonhead South Carolina store on New Orleans road . Sat there in line for 15 plus 15 ( the drive through had about 20 cars wrapped around the building .. lady comes out screaming we are closed !!! Your websites , google etc all say later hours . Update them if. That’s the case I’m now hungry after working 14 hour .. yes I work for a restaurant . But to come out the door with all the cars waiting . We are closed after waiting is just unbelievable
To whom it may concern,
I visited the McDonalds at 4589 Gen. Meyer Ave New Orleans,La. 70131 on 05/29/21 at 9:49pm. I orders double quarter pop under combo and the manager LYSSA took my order and rung me up but had charged me per individual item I noticed while waiting on 4 free pies from and orde that same manger gave me to where the pies were made so hard until the filling was like taffy… I got back in line to ask why did she charge me per item instead of the combo price and she literally lied in my face and told me that she wasn’t the one who took my order for the combo…At that point I asked for a refund and she told me that she wasn’t”t able to give me a refund and when I asked why not she said that she had to speak with her store manager before she could issue the refund…AS I’m asking her is it a new policy or procedure she looked at the drive thru cashier laughed and walked away…I have never felt so humiliated , treated so poorly and disrespected by anyone at this location before at this location…Her attitude was so rude and unprofessional… I Will no longer be shopping at that location or any other McDonoghs for this matter… MC DONALDS HAVE LOST A CUSTOMER FOR LIFE
I set in the line for about a 45 min to get to the window for the girl to say Ubor or door dash on that was some bull x
I know people buy into McDonald’s franchise the store in edwardsville indiana is turning away lobby customers with the lobby doors unlocked when I worked in the restaurant business I wouldn’t turn a customer away unless the outside lights were off and doors locked
I purchased a Filet of Fish, , Quarter Pounder and a Big Mac and 2 orders of medium fries. The food was Luke warm at best and fries were limp and cold, I am tired of driving away with crummy food. Frankly not edible for the price . This was at Front St , Traverse City, MI 49684. This is not the first time.
I was missing food from my order which meant a child had to go without its disgusting
I am tired of not getting napkins at the Petal MS location. They give you one napkins for 4 people even if you ask for extra when picking up your order. You stop what you are doing before leaving, go back into the building to ask for some more napkins and they give you two more. This is not an isolated case. It is everytime you go there. Tired to post on their website but it does not work properly. Please try to hire some competent adult employees that have more consideration for their customers. I had just about had it with this Petal McDonalds. Thank you.
Mr Chris Kempczinski
I put in a complaint against a person who said he was the general manager of the McDonald’s at this address 26990 Grandriver. I am a door dasher and I was on a delivery at this address. I waited in drive through for about 30min just to be told to come inside. When inside I ask a young man that came out why don’t they put a sign up telling us we can come inside so we want get in the drive through line. This young man went to talking about how lazy dasher are and that he was tired of us and we was getting on his nerves. I was really up set when I found out that this was the manager. Then follow me to the door telling me I will not be served any more. I understand that this is stressful time for us all, but I have a job to do as well as he do. I just would like to see us work together to make things better for us all.
Every time we go to McDonald’s on Normandy and lanes ace in Jax. Fl they get our order messed up and then charge 3.22 for a medium fryI promise never again will I go to McDonald’s the service is horrible.
I am 71 years old, live in Houston, Texas and I can truly say I have never bought a Quarter Pounder from McDonalds and theeat was pink inside until last night when I got my order delivered by Door Dash. I was shocked and disappointed. It made history. I feel it should have made the NEWS!. We had to call them to get money back. I am not trying to get someone fired, but I do feel it needs to be addressed. Located in Houston, Texas and delivered by Door Dash.
Hello I just had my very very first bad experience at McDonald’s n Carlsbad New Mexico with my kids in the car today your Manager was so disrespectful
Your McDonald’s in Greenville Tenn . Jose Gutzman store manager is letting old old burnt oil to cook in and could make you sick. I have never seen this in a McDonald’s in my life . I know that McDonald’s would approve a nasty oil to cook there food in . I got 3 fish sandwiches and look at them they were black where the oil was so black. You need to check out this store
Just wanted to let you know what a great experience we’ve just had with our 4 year old granddaughter at Macdonalds of Cirencester. The young staff were superb. Very friendly and helpful throughout. We’ll definitely be back
Hello , my name is Sarah Jones. I am not one to EVER complain especially to restaurants because I worked at a variety of chain brand restaurants as a server, bartender and then finally a manager. Believe me I am the first one to know that mistakes and crap happen but when lasts for months and months and EVERYTIME we go to the McDonald’s in land o lakes Florida they are closed for cleaning or doing a system reboots or their computers are down or they aren’t taking cash or only accepting cards or their ice cream machine isn’t running. We AT LEAST go to McDonald’s 2 times a day, even if it’s just for a coke. At first all these inconveniences were annoying, then we got a laugh out of it. But when we do finally get our food, and it’s either not what we ordered or it’s cold or our burgers were just literally tossed together flooded with condiments all the veggies on one side of the burger or in the packaging!!! For real I would be embarrassed if I was managing such an establishment!!! Take some pride in what you do!! I’m sick of paying for things that are crap and knowing that if I do take it back it’s just going to be the same thing or wrong AGAIN. We literally now have to ask for plain burgers with the toppings and condiments on the side just to get somewhat what we want! I had a slip and fall their a few months ago and even though I did get hurt and filed a case with an Attorney I never proceeded with it because of COVID and again I know that x happens and I should have been more conscious!!!! Plus they employees were so extremely rude beyond recognition and the manager at the time was like ok everyone get masks and gloves on!! Put your hair up if it’s long now corporate is going to be looking at the cameras!!!! I was treated as if I did something wrong by falling and the manager on duty had the audacity to ask me if anyone that worked there saw me fall!!! So I felt as if he was questioning my integrity and I felt disrespected and humiliated on top of being hurt!!!!! I am not sending you this email wanting anything other than for you guys than to please take note of this, and get that store of yours under control! There are girls in there with nails so long they can nearly hold a cup or use the computer! It’s very simple, I just want what I pay for! Nothing more nothing less! Mistakes happen and cannot be avoided but most of the things going on here can be!!! I so anyway rant over. Sorry whoever is reading this had to read all of this but something has got to
Change here! You have a bunch of high school kids in there that think they know everything with obviously no structure that make you feel like your being an inconvenience to them if you ask them for a pack of ketchup! Anyway have a great day!!!!!
I visited McDonald’s on JohnC Calhoun Drive in Orangeburg SC I eat there very frequently on May 25 2021 with my order I had a Hamburger Happy Meal when my grandson open his meal there was a used cupcake wrap that the cupcake was eaten from that was sitting rite on top of his fries probably dropped in box by accident but that also told me that a food prep person was apparently eating while preparing my food very unsanitary I took it to Manager and she basically acted as if it was no big deal I was very calm about the situation but I was very dissatisfied with her reaction and idea of trying to fix the situation she said very rudely so what u just want another meal never offered anything to try to make the situation better I honestly feel I should have been refunded my money she just took the Happy meal and I observed her take the contents out the box and use the same box that the meal was in never changed the box only contents that was not very sanitary I love McDonalds and will not stop eating there because of this but feel that free coupons or complete refund should be in order! I could have contacted dhec for this matter but did not!
This is by far the worst McDonald’s on all of the West coast i have been all up and down the west coast and these people in shelton washington can not get a order right if their life depended on it, and when a person has finally had enough and wants to call corporate office the manager Beca wi not give it to me says I will talk to the main manager tomorrow. I said im done talking to your managers nothing gets done.
I had the worse experience ever in tennessee mcdonalds on alcoa highway went to place a order she said everything we cant do cause we are closing rude then i said is there certain things she scream and said that is not what i said hateful and rude and gave my order to her tea happy meal apples well missed my order up tea and fries and toy where is the apples she was rude in hurry and being disrestful
When will you open your indoor dining room? I hope it will be very soon.
When will you open your indoor dining room? Please please open them soon!
I went to McDonald’s tonight and ordered a chocolate milk shack and it had a dead fly in it
Your store in Mt. Gilead doesn’t completely fill orders and charges for food not received. Food is poorly made and very sloppy.
Very slow drive threw east Main Street Springfield ohio
I live in Waverly, TN. I was very disappointed with the new BTS collaboration in our local McDonalds! They did not have the containers with the BTS logos as advertised . I am a BTS Army fan and wanted these items for my collection. Can this be rectified?
I went to McDonald’s this morning and got me and my family some breakfast. Guess what I sucked up in my mouth a frozen fly. I was so angry and the manager didn’t believe that it came from them. The manager looked in the cup and threw it in the thrash. Then she gave me a card for a free meal. I am very pissed. I took a picture and could of went public.
Complaint against the manager of 26990 Grandriver. I am a doordasher, I ask them after sitting in drive through for 30 min, why would they not have a sign up telling us that we could come in. I was told I had to get out of Line and come in. The manager begin to call delivery people lazy and other words. All we want to know is do we come in or stay in line
Dear Sir/Madam
My daughter was a customer at your branch at 165/167 Trongate Glasgow G1 5HF on Friday 21st May at 21:00 hours, attempted to purchase her meal when the assistant refused to take a £20 note from her he then asked his boss who also said no we do not take £20 notes, at this point my daughter was embarrassed and humiliated, as this money is legal tender, my daughter friend had her credit card with her which she used to purchase the food, could you explain to me why they didn’t expect legal tender and if this is the case should we start eating at Burger King we’re my money would be expected and make my family and friends know. REG 24. store 0271
I have a lovely corner stand of just under 3600 sq meters next to a busy hospital and in a very good area near schools etc. I am prepared to sell at the right price. Located Rynfield, Benoni, South Africa
You need to apologise to Exo and Exo-las for the use off their picture as you seemed to apologise to BTS we support Exo as much army support BTS they a well respected group that has broke records in South Korea they are not BTS rivals they are a older group that deserve some respect . A big company like yourselves should be ashamed off not apologising to Exo as well maybe you need to do some research before you post things , I am not anyone in your eyes but someone who consumes your food or did, you should respect Exo and do your research into k pop and you will see that Bts is not the only thing going for it, Exo are known as the vocal kings not someone you can brush over , I just had to complain l probably won’t hear from you but I had to say my bit thank you
A Mickey D’s fan since one, I’m fairly disappointed in the quality and bland basicness now being fed to kids and adults. The menu is as tasteless as a stripper at a two year old birthday party. The fish sandwich has an aftertaste, the burgers taste flaccid and the fires must be devoured within five minutes of purchase. What happened to the steak sandwich but this time with a more bread like product. Let me ask, so it’s standard procedure that any drink Or ice cream machine not operate five days out of the week. What in the entire hell has happened to McDonald’s? Used to be the only guaranteed same good treats for years. Who or what happened?
Hi Mcdonald
Saya nak komplain tentang pengurusan McDonald’s Kuala Terengganu.
Ada staff tuan berpangkat manager panggilan Baiyah tidak tulus dengan kerja yang telah diamanahkan dengan menyalahguna kuasanya.Ramai staff delivery tuan mengadu tentang manager tuan bahawa dia menyalahgunakan kuasanya dengan hanya memberi offer pesanan kepada suaminya,adik iparnya & kepada rider yang rapat dengannya. Ini telah menimbulkan rasa ketidak adilan bagi staff rider pihak tuan.walaupun notis telah ditampal agar jangan berkumpul didalam kawasan pickup tetapi staff tuan bernama Baiyah memberi izin kepada yang berkenaan untuk berada didalam untuk memudahkan beliau memberi offer lebih kepada yang berkenaan dengan kawasan penghantaran hanya disekitar berhampiran.. Saya berharap isu ini menjadi perhatian tuan. Kerjasama tuan amatlah saya hargai.
Sekian,terima kasih..
I have a video of how rotten a fish sandwich was I got last night from Arizona …… no one will answer my calls at the resturante and I am upset. I will put it on social media if no one calls me back. I would like to send it to headquarters please contact me I have receipts home stamped and videos. This is horrible
Drive thru service the absolute worst tonight I have ever saw one car at the window and fifteen setting waiting to order definitely needs something done with getting them working together
I am up here at the McDonald’s on 28 bypass in Anderson South Carolina and I have been in line for approximately 15 minutes and there was only two cars ahead of me not only that I have been sitting here at the place to order my food for the last 10 minutes and it’s still nobody has said anything. There are cars wrapped all the way around the building and out in the middle of the highway. I finally just pulled up to the window and there was a lady working in the window and said that she’s only allowed to take two cars at a time but there was only one car up there and told me that I could come inside to place my order (seeing as though they can’t place any orders at the window) because all of the other guests were raising cain with me like it was my fault and cussing me. So I go around the building park my car and get out go to the door that she tells me it’s open and it’s locked and nobody would pay me any attention to unlock it so I finally just had to leave. There is no reason that they could not have told somebody to wait a minute or at least acknowledge somebody because having your customer sit there like that in the Drive-Thru all that time and then I ended up having to leave and go home with nothing anyway is not right. Not to mention the other night when I came up there to get something to eat I seen a girl opening the caramel with her mouth and she proceeded to make a frappe with it.
I am a McDonald junkie. I waited 60 years for a senior discount. Now you no longer give seniors a discount? Why?
I spent $25.39 at the McDonald’s here in laramie, Wyoming on grand Ave. All the fries in the meals was cold. I had 3 cheese burger happy meals and a regular chicken meal large. Very disappointed.
My McDonald’s app I can’t access,it say error # I’ve uninstalled, then reinstalled, with the same results, my cell # 604 219 xxxx
I was at your location in Mundelein, Illinois today. I ordered an ice cream cone. It was horrible. It was like ice milk. Had a yellow color to it. Not appealing at all. Please go back to the way it was.
This is sort of annoying. I ordered a breakfast meal but didn’t want the drink. So the store wanted to charge me for a breakfast sandwich and a home fry as separates. While this would be fine if the cost was the same, but a meal is less expensive. So my if want to pay less I need to order the meal and dispose of the unwanted item. Why can’t I order the meal and not take the drink?
3.49 for 1 biscuit n gravy? Are you kidding me. Your prices have gotten ridiculous can go to a sit down restaurant for same price.
My mame is Debbie Sankey. I was hired on 5/24/2021. At the Slippery Rock Pa McDonald’s. My schedule was to be 5am to 10am . The manager John came in at 8 would start yelling at me in front of the whole staff . I let it go the first time . Then on the second day the same thing happened. This morning 5/27/2021 I quit my position and made a complaint with eeoc . Please contact me.
Why in the last month has the price of iced coffee gone up Twice. If it gets pricy enough, I might as well give Starbucks my business.
Continuation from previous form. This was the Mc Donalds on Rt .11 and 15, p.o. box 195 Hunnels Wharf , P A 17876
At 1:24 pm on 5/25/2021 order#s 1317 and 1319
Hello,
Unfortunately there was a grave error in deluxe preparation.
The deluxe quarter pounder with cheese has no lettuce or tomato on it. I requested no mustard or pickle. While no mustard is on it, pickles are present.
Unfortunately I did not receive the upgraded deluxe sandwich I paid for. I received a quarter pounder, not a deluxe.
The other items in the order appeared to be prepared as requested.
I guess it’s just mine – Mom’s sandwich – that is irrelevant to the team members.
Thank you for your time reading my email. I will think twice prior to returning.
Sincerely,
Jennifer Blum-Czyrny, MBA-HR
(McDonald’s employee 1985-1990)
jenanxxxx @gmail.com
(716) 445-xxxx
Sent from my Verizon, Samsung Galaxy smartphone
——– Original message ——–
From: McDonald’s Account Services
Date: 5/26/21 9:15 PM (GMT-05:00)
To: [email protected]
Subject: Thanks for placing a mobile order!
Mobile Order Receipt
Dear Jennifer,
Thank you for using McDonald’s Mobile Ordering app. Here is your detailed receipt.
Order Date: 2021-05-26T21:14:46 Order Number: 1944 Restaurant Name: LAKE MARY Address: 4210 W LAKE MARY BLVD City: LAKE MARY State: FL ZIP: 32746-3349 Country: US Phone: 4073333368 Cost $7 off any purchase of $25 or more (excludes tax) 1 Quarter Pounder with Cheese Deluxe $5.29 NO Mustard NO Pickle 1 Big Mac $4.49 NO Pickle 1 Big Mac $4.49 NO American Cheese 2 Spicy Crispy Chicken Sandwich $7.98 NO Crinkle Cut Pickle 2 Large French Fries $6.78 6 Ketchup Packet 2 Honey Packet 4 Mayonnaise Packet Discount: $7.00 Sub-Total: $22.03 Tax Rate Base for Tax Tax Amount 7 22.03 1.55 Total: $23.58 Total Savings: $7.00
Payment Details Card Issuer: MasterCard Authorization: 006368 – 5/26/2021 9:14:46 PM Account/Card number: ************1303 Approved Amount: $23.58 Merchant ID: MO1219234xxxx Sequence Number: 060126 Balance: $0.00
We hope you enjoyed your experience, and look forward to serving you again, soon!
Regards,
McDonald’s
©2010-2021 McDonald’s. All Rights Reserved. 110 N. Carpenter St., Chicago, IL 60607 Your mobile order email receipt will not reflect any changes made to your order at time of drive-thru check in, including arrival at a different participating restaurant, unavailability of certain products, change in price, or other reason. If there is an updated total at drive-thru check in, please obtain an updated receipt from the restaurant. More about pricing, receipts, and deals.
Hello, I am a caregiver for my clients whois disabled, who work for McDonald’s my client had complained to the District Manager, I have spoken to the Manager several time on how other employees and Managers mistreat him, as a disabled person I’m truly surprised that McDonald’s accepted this kind of behavior and my client wants something done, before he make complainant to disability department.
Two days in a week , I received wrong orders only three items. McDonalds doesn’t seem to care
I work at the McDonald’s in fort Washington,MD and I want to know do franchise McDonald’s have maternity leave for pregnant women? What are rules and regulations for pregnant women for this job?
Hi, today I visited the Mcdonald s location on hwy 100 and Burleigh in Milwaukee Wi. It was the worst service I have ever received. The front cashier was rude and yelling at the supervisor on duty. Orders were constantly wrong including mine. My children were present with me and that was a true embarrassment for the establishment
Mission B.C. McDonalds. Was their for breakfast with two handicapped clients. Eat in was not open.Asked if they could wipe down the patio chairs they were wet.Server asked the manager if she could the manager told her to give us a few napkins to wipe it down. Four other seniors their too. If the inside isent open shoulden they have the patio cleared off for customers. THIS HAS NEVER BEEN A GOOD MCDONALDS the town is growing fast they need to do better
Mission B.C. McDonalds. Was their for breakfast with two handicapped clients. Eat in was not open.Asked if they could wipe down the patio chairs they were wet.Server asked the manager if she could the manager told her to give us a few napkins to wipe it down. Four other seniors their too. If the inside isent open shoulden they have the patio cleared off for customers. THIS HAS NEVER BEEN A GOOD MCDONALDS the town is growing fast they need to do better
Hi
I wont be useing mcdonalds again as im sick of you guys getting my order wrong and when ringing manager and the way he spoke to me on phone is verry unprofesional and he should not be working for you
Many
Thanks
Mr bray
Hello Mcdonalds…..i am qasim badri from surat i want to make a request regarding to add bts meal in surat city….i have heard that it’s only available in Mumbai and Delhi but here in surat there is a huge army of BTS as welll….i hope McDonalds takes this request seriously and give us a chance to try bts meal in surat.
Thankyou…..
Good morning,
I have a question, I love Big Macs but lately they are are made good. the burgers are not on the buns correctly, the burgers are burnt. I’ve eating them for a long time but recently I don’t know what’s going on. I’ve been to three different McDonalds and they were all basely the same. How can this be resolved?
Please bring back tropic berry sprite. I am very upset.
Played for a second round of fries. All were awful. Crunchy and over cooked. Why I asked for and played for another order.
Please help the store in Cochran Georgia to obtain the items advertised on the marketing materials. I tried to order the sugar free vanilla iced coffee but was told they don’t carry this syrup. Just another disappointment.
To whom it may concern, the McDonald’s located at 2101 E Saunders St, Laredo, TX has been bullying and harassing my child since he started working there two years ago, when my son was 16. He has been picked on, embarrassed, yelled at in public, and disrespect. He turned 18 in March and i know i shouldn’t be fighting his battle now that he is an adult but when my child come home with anxiety, depression, and in a panic attack its time for me to step in. As a family restaurant do you think this is rigth? Mangers have been taking cheap shots at him. Calling him out in front of everyone and laugh about it, like it was a sport.Talking behind his back as he was having a panic attack today May 25,2021. I felt the need to reach out to you first before going to the news outlets and social media to see what kind of training you can send out to these so called managers and the management personnel. I don’t want my child or any employee ending up sick mentally or suicidal because of these bullies. We are in an era where bullying is NOT okay. I’m not sure if this will get where it needs to go but i had to start somewhere.
There are several hundreds of millions around the world McDonald’s might be helping with their “tell-us-how-we-did – and get a delicious deal on your next visit” Meal Deal Voucher in which customers enter McDonald’s ‘Food For Thoughts’ survey which then allows them to get a Big Mac and fries for only £1.99.
And if this generous voucher offer is brought to the level of a normal McDonald’s Meal by ordering medium size Coke costing ca. £1.40 with it, one gets a medium McDonald’s meal for £3.39, instead of £4.79.
This is a saving of £1.40 got with no hassle – very good and very much appreciated.
The survey usually starts with first entering a 12-digit unique code you are given on your receipt for whatever you buy in the restaurant; click on the link and enter your code and answer a couple of simple questions to access your meal deal voucher. At the end of the survey you are then given a 6-Digit Code which you then write on the voucher to present at any participating McDonald’s restaurant to get a Big Mac and fries for £1.99.
This is quite straightforward and does not present any hassle whatsoever.
Great news at this stage is, PC, Laptop or Printer are not the only means needed for this survey to get you to the final stage to access this Meal Deal Voucher; you can ALSO use your Smartphone – successfully!
I don’t know how long this generous Meal Deal Voucher is meant to last. If it’s ending soon, then it’s fine.
Otherwise, the sad news is the following. If the Meal Deal Voucher is still to last for several months or even years, then the latest move by McDonald’s, which, rather than giving you the 6-Digit Code at the end of the survey as usual – and straightaway, are now instead, going to cause lots of hassle forcing hundreds of millions of the beneficiaries of the Meal Deal Voucher around the world, who have no PC and Printers of their own (as in my case with PC, Laptop and well functioning HP OfficeJet G55 All-in-one Printer), with lots of palaver and hassle, to waste time and fortunes looking for where to PRINT out the VITAL survey’s end-page, just for a meagre £1.40 discount they hope to have. Unlike the £1.40 discount got with no hassle, this particular £1.40 got with lots of hassle is IN NO WAY worth it! This is sad news and a colossally nasty clownish joke for all the beneficiaries of this deal, thus making the whole idea worthless and totally irrelevant, and therefore should better be scrapped altogether.
Or is this a tactical move by McDonald’s to gradually melt the Meal Deal Voucher scheme down in a way, to then make it die a natural death – because these days, in my local McDonald’s, I think, if I am in fact not the only one, but at least one of the VERY few ones, PRINTING out this page to then be scanned at the counter to get my Big Mac and Fries for £1.99!?
Best regards,
Oladiran Lawoye.
My name is Cecilia Benjamin
I was recently at your store number 20 24917 In Houston Texas on Bissonnet and the beltway8
They not cooking the burgers either way they are raw. The manager started talking Spanish like I didn’t know Spanish so I’ve answered him back.. Bad attitude nasty attitude.
10415 Bissonnett
HousTon Tx 77099
Today date is 5/25/21
There’s an ongoing problem at the McDonald’s at 831 W Alexis road in Toledo Ohio , They are advertising that they’re open 24 hours and numerous times , Me and my coworkers on the night shift would go there for lunch and Everytime , They have a sign at the drive thru saying they’re closed and me and my coworkers are furious , We would call to see if they’re open and they take the phone off the hook or don’t answer it at all and sure enough , It happened again last night when me and some of my coworkers went there to get lunch and were closed again , Read the reviews about that location about the shoddy service , It’ll blow your mind
This is the 6th time in a row we’ve gone there and were closed ,
Like I said , Read the reviews ,
One customer waited 15 to 20 minutes in line to order two Filet O Fish sandwiches and what did he get ?
The buns , The cheese and the sauce and no fish and he posted a picture of it on the reviews , That location needs to be shut down or be placed under new management , I’m never going to that location again until these problems are resolved , I go to the one in Lambertville Michigan which has much better service
McDonald’s in Jacksonville Bonneval Rd . Asked for whip cream on top. Associate said they do flat tops and would not do on top. All McDonald’s I pay 30 cent extra for whip cream and threw in garage and slammed window. I told her I want smoothie don’t throw away. She said move on without giving me my money and said she was calling police when I repeated I wanted smoothie. I am retired Walmart Assistant manager and my advice test for drugs . She was almost violent. Check video. She said her name was Latonya .
Tried to order a chocolate milkshake and was told the machine was down but the machine’s been down for 6 months I come to this McDonald’s all the time and every time I try to order a milkshake the machine is always down 5084 Summer Av Memphis tn 38122
I went to McDonald’s on 1010 N Miami Blvd in Durham NC, 27703 and placed an order on 05/25/2021 for a filet fish meal with light tartar sauce the Fish was old and dried out and the chesse was old also old and not melted the fires was not hot the bread was not fresh the only thing that was ok was the drink no customer should be paying for a meal like this what a waste of money and time i was on my at 13:27 a good ways back to the office I could not eat that meal these people need to know you cannot serve this bad food that is left over can hut somebody Management need to be held accountable for what is going out of the store
Your McDonald’s on hwy 65 in Conway AR really needs to be check your overnight creware to busy visiting at the drive thru window to wait on customers. I even pulled around to window sat there 10 minutes while she continue to talk all the time looking back at me. I will know longer be use that McDonalds. Sincerely
On 23rd May we went to stratford London and had a McDonalds meal in the Westgate centre then was told no seating was available absolutely disgusting we had to stand and eat our food with people passing bye all the time very unhygienic. All other stores let you sit down whether it be outside or in. We will not ever do this again especially in the Westgate centre a very unhappy customer/s
I have visited McDonald’s at cottonwood Barnsley this morning as I normally do on my way to work ordered a toffee latte to be told they have none which is OK then ordered a tea then went to collect asked for sugar and milk to be told they haven’t any milk which I think is disappointing as not everyone has there tea black
Recently my husband and I got coffees and fish sandwiches for lunch..we get coffee there almost daily anyway we asked for the usual in our coffee and they didn’t get it right so I went back in and ask politely if I could have a few more sugar and cream…the young girl flipped on me and told me im not allowed to ask for more!she was loud and I was embarrassed cause she made a scene..my question is.
Why can’t we ask for more and why is this girl allowed to treat good,repetitive, paying customers this way..we made the decision not to go back because of her..thank you for taking the time to read this email..much love Helen Nicholson
Service is horribe at the McDonald’s in Obetz, Oh. 3 cars and I am always waiting 15-20 minutes for my food. When I do get my food it is horrible or wrong.
Waited in drive thru 30 min before they closed no one never answered finally at 5 til a employee is leaving and tells everyone lined up there closed wait all that time and nothing then the lady beside me waiting same time went to window and I followed she got to order ease they gave her extra stuff and all free. Then I tried to get someone to come and talk to me all I wanted was a diet coke. YOU NEED TOO TURN OFF LIGHTS AT DRIVE THRU OR S SIGN THAT YOUR CLOSED AT 10 30 NOT 11.THIS PLACE IS AWFUL.
Requested extra pickles added to a hot and spicy mcchicken. Only received one. Asked a sweet lady for more pickles where she obliged. Unfortunately a younger kid named Andrew in back made the rude comment “You can tell that guy to go himself and stop being a pansy!” I overheard this comment and being a combat veteran that did a tour in Iraq I was severely insulted by the lack of respect this youth showed. Location was In Indianola, IA
Ellwood City McDonald’s is absolutely horrible. orders are never right, wait time is ridiculous. half the time they have to pull you so your food is cold before you get your complete order
I’m a customer that saw a manager cursing out one of the crew members and I thought that was inappropriate. This McDonald’s is in Marion SC. The crew members name is Kevin Lucas and he’s a hard worker that from what I see is always busy. It’s not fair please do something about this manager.
Your tea is terrible. Please do something.
I am a very long time in McDonald’s customer I love McDonald’s I bought a crispy chicken sandwich today at the McDonald’s on timber Dr and Rt 50 in Garner North Carolina it is the worst driest sandwich I ever had The chicken is so overcooked I can’t even chew it Believe me is the God’s honest truth. They should never have put this chicken on a roll and sold it.
Hi my name is thabo Maleka from limpopo province in polokwane today I just bought foods at polokwane cbd branch and they gave me an incomplete order one of the happy means ddnt have a juice inside it and now my child is crying non stop and still its un proffesional of your staff as such incident happens a lot of time and everytime we call them they dnt pick up the phone numbers provided on the till slip my order is 3103 order#03-cso#31 on the 24/ 05/2021 @ 17h24:29 the phone keeps on ringing
I visited your store at Harrisburg and eakin ordered a frappe and the large cup was half full I have pics of it went back through and ordered a small frappe because I wanted a large tell me how to send the pictures I will send them also the lady said that’s how its measured that’s a lie check my McDonald app
I am filing a complaint against McDonald’s because they send me a text for my application refusing me because they say that I live too far. That is discrimination against a person.
The food colder cannot eat
When are the Mcdonald’s on the Eastern Shore of Maryland and Virginia and going to allow eat-in. This is absolutely ridiculous that stores are not allowing it. All the other restaurants are open. Why can you not get a refill? North Carolina, South Carolina Florida all give refills on soda. By the way you are more expensive then the other states that I just mentioned.
Everytime i visit the bowling Green location on Campbell lane they are extremely rude. They let you sit at the speaker forever. Then bark for you to order when you’re ready. If by chance they acknowledge you are there. You are told I’ll be with you when I can. The machine they make the Mccafes on was broken for months and they still continued to serve old coffee. If you catch their mistake before leaving the store, they are super ugly about it and basically accuse you of lying. This is definitely the rudest group of employees in the Bowling Green market. And yes it really is every single time.
this macdonalds is nasty there is always trash on ground barrels full dirty inside take a while to get leaks fixed they use expire product all the time I tell them and they get mad at me
How do we find the phone number to a franchised McDonald’s?
Ordered a filet o fish on Saturday at store #6298 in Chicago. When I got home, after taking the bus, and opened the fish container, there was no Fish patty only two buns, cheese, tartar sauce. This never happened to me. Very disappointing.
I made a mobile order total was 5.53. Some how ofallon mo location gave me food than said payment didn’t go through. I gave my debt card and they charged me 9 dollars and whatever change. I called so they could refund my card. They said I would have to come back which I can’t and won’t do.
Are you going to open the lobby McDonald’s in Michigan? I mean all the other restaurants have their sites open are you guys are you guys going to stay close?
McDonald’s in rock Hill on main street, I sat in line for at least five minutes with cars come in behind me no one ever acknowledge that was there so I pulled around to the window and they are laughing with a guy in the car, very rude told me they couldn’t take my order there that I had to drive all the way back around and wait behind all the other cars on my lunch break break
I was a employee for a couple months about three four months I think, I want you to research this please I need to do my taxes for 2020
I just went to your restaurant on Rigsby and was told they do not make egg white McMuffins & was called a snooty over the microphone and heard 2 female employees laughing. I was taking them to my father as we are staying with my fiancé in China Grove, Tx & that is pretty much all he eats because he has Alzheimer’s. Your staff there is heartless & cruel & we will never return to that ghetto place which I did call it. I can get them on my side of town, they are on the menu, they are just lazy and should probably be fired!
I’m am very upset annoyed and disappointed!!! I arrived at this McDonald’s at 86 East 167th Street Bronx, NY 10452. At 6:30AM today Sunday May 23rd 2021. The store hours on the front glass window specifically say they opened at 6:00AM yet the door was still locked. I knocked on the glass and an employee gestured to me that they are closed. This is not the first time I went there and it seemed like they are not prepared or ready at the time when it’s supposed to be opened for business. I am disgusted at the lack of professionalism!!! This is highly unacceptable! If your not going to be open exactly when your store sign indicates that’s a problem. Why have the store hours posted then? Paying customers can only go by the information thats presented. Whether in person or online which coincidentally it says the same thing that they open at 6am on Sunday. This McDonald’s location has too many problems in the way its run in my opinion. This needs to change! In any event my lawyer will be hearing about this.
I hv order no 4609803 from mc noida sec18 delhi India . Order not received but it was showing delivered on dated 23-5 21
Why is it that yall advertise 24 hours but between the hours if 2am to 430am systems are down or closing store to clean or do breakfast? Then any other time you go through drive through you set in drive through for an hour with only 2 cars ahead of ya. And another thing who doesnt accept cash? What? Really? This company is losing major money bc of lazy individuals that are employed. Oh n do they ever clean the bathrooms? Nasty filthy
The spoon that McDonald’s is using with Mcflarrier ice cream spoon cut my inner jaw I took a picture, I think the spoon should be pulled.
The McDonald’s in Spruce Pine, NC Hwy 226, service is unacceptable they refused to serve me after I tried to change my order and explain to them what I wanted to order and if they’re Not going to honor the deals then they don’t need to offer them, I am 36 years old and I have never been kicked out of drive thru and especially for not getting the food I asked for while trying to place and change my order, I realize everyone is short staffed but if they’re that incompetent the doors need to shut until you have better employees with better attitudes working. I have worked full time Short staffed in the medical field during this whole craziness so I don’t want to hear that as an excuse anymore toughen up and deal with it I still work everyday as well and I expect better service at these fast food places. Sorry if I sound rude but I don’t appreciate rude staff telling me to leave drive thru when I tried to tell them how I wanted my order to get the buy one get one deal the food was for a homeless recovering drug addict to. And I don’t appreciate them telling me you either. So yes I called them stupid es cause that’s what they are if they don’t know how to change or fix my order.
I was just in 24729 and order a number 2 and it was not even hot and the cheese wasnt even melted and i went in and said something and they did the same thing that is the sorryest place i have ever been to and unacceptable
I have been trying to just put a complaint in with the Wheeling WV office over there two McDonald’s here locally and the website stinks because it forces you to put in the location that you have the issues with I don’t want to go to them I want to go to the corporate. I went to the Martins Ferry Ohio location around 7:30 last night and ask for an ice cream cone and any large Diet Coke. The reader board did not say anything about the ice cream not being available. I was upset but I thought OK I’m going to Elm Grove West Virginia on business and I would be able to use the McDonald’s there. I looked at the reader board it did not say the ice cream was not available, I placed my order the girl told me the total. Sit in line for 15 minutes to get to window and she tells me ice cream is not available.usually don’t go through in order food anymore in the local restaurants because I had so much trouble getting items. I thought that is why they changed to the reader boards to avoid customer service issues. During the covid 19
problem I understand that you had to down size your menu,disappointed, but learned I’ve had to go to other local restaurants to get what I need because I work 2 jobs and sometimes 4 because I have some outsource jobs. I understand that is hard to get help because of what’s going on but it this point it’s just an excuse. I honestly believe the reason I can’t get the ice cream is because there taking the machines down too early and it is summer so people are going to want ice cream in the evening. So at 11 o’clock last night I go to Wendy’s and I am able to get a frosty which is basically ice cream So why can I not get it at McDonald’s? I have been weeks dealing with this frustration and last night just put it over the edge.
Why have your felet of fish getting smaller and always half off bun
We as a family really miss yogurts. This is something easy for kids to eat on the way to school When do we expect them to return. They are super snack in. The afternoon
Please move towards plant based items as meat and dairy are propelling us toward extinction, meanwhile, poisoning the masses.
The store in Calcutta Ohio promotes people based on favouritism. That isn’t how you do it.
I was very disappointed to find out Natural Beef flavors are added to your fries. You should be aware I live in an vegan and vegetarian neighborhood. And I can guarantee you not every one is aware Natural Beef is added to your fries. What is Natural Beef? Why do you need to add Natural Beef to potatoes?
Y’all have a real problem with the University Blvd store in Jacksonville Florida. A REALLY BIG PROBLEM.
I just sent a complaint about the McDonald’s Willingboro NJ Route 130…incident happened on 5- 21-21..9:34pm
Willingboro NJ Route 130 @9:34 pm McDonald’s I noticed about 5 employees sitting and standing outside the back door of this McDonald’s with a strong smell of Marijuana coming from that area…when I went to place my order I was told by a young man that the system was down..I asked why because the employees are out back smoking weed….this behavior in a work place is unacceptable at this McDonald’s or any workplace….Please regional managers take care of this problem ASAP
My McDonald’s app does not work it says error so I sign in, then wrong password, so I get a email password, enter then , add new password, and enter again, and it says error with numbers I’d like to get my McDonald’s app working again u can reach me at cell # 1 604 219 xxxx thank u look forward to hearing from you to resolve issue
I have gotten 3 burgers well 2 at a time actually at your orrm center street mcdonalds in Utah your heber McDonald’s in Utah and your 12th
south orem McDonald’s and I’ve received hamburgers uncooked at all 3 places I have taken pictures of these burgers and returned them all this is the last time you will get my service and I’m going to post this on the internet Are you trying to give every one food poisoning or Ecole isn’t it it eneogh to have to deal with covid
I encountered a terrible experience at the McDonald’s here on Montgomery St in Savannah. Customer service was terrible and they act like they don’t want to work. They totally messed my order up and then I did not realize it until I got all the way home which is Miles away. They’re not answering their phone so I can talk to management and I am just totally frustrated. This is the third time that this has happened to me at this site and I am not visiting ever again.
Bad service at the McDonald’hag good in Spring Street in Charleston sc They don’t open when you call them they said it open and then you get there and open having people leave their jobs they are rude and no manners
Good afternoon we are too old age pensioners who use Borehamwood is McDonald’s regularly we recently in March got a find for staying in the car park for 136 minutes which we did not my husband got his breakfast there and then we went to down to the High Street where we parked outside Iceland and walked round to the retail parkI have proof of my spending using my card but we are still being harassed by Met parking please could you ask them to go through the camera footage from March 14 at 10 am to To 12:30 pm where they will clearly see Going in at 10 leaving and then coming back for coffee before we picked our grandson up I hope you can help us because this is very distressing for us both thank you my phone number is (07715) 32xxxx if you could possibly help us I would be very grateful Mrs Olwen Smith
Very disapointed today my boyfriend order me a mcfloat 7pcd for my friends in work I get a message from pay Maya he pay the amount we need to pay ..at 5pm in the afternoon is 8:10in the evening now no messages or call from them..very disapointed I am from Malolos Bulacan and we adress the order in Guinhawa MC Arthur highway malolos Bulacan ..
There’s something fishy going on at the McDonald’s on the south side of town in farmington new mexico and its the night crew hours only its the strangest thing and its been going on for months now sometimes the line won’t move literally for the longest time and at one point we sat in line for about 45 mins till the line even budged there’s no reason why it should take even 10 mins to prepare 1 order its very very strange what could the workers be doing its very odd and should be investigated and replaced with better service workers
I need someone to speak to me about an ongoing issue. Same location orders totally wrong, when the manager was confronted she gave us back the recipe without the complaint number phone number. She tore the number off so i couldn’t contact you.
Can someone either email or call me to get this issue resolved. I have the recipe id love to share with you.
Mark
Yes I waited in line at the staton tx store for above 10 minutes for someone to take my order, and no one came to the cashier to take my order.
This store wasn’t busy check out the cameras, manager’s walking back and forth talking, but no one waiting on customers.
This makes a person not a ant to go back . That was rude and disrespectful. Thank you.
I recently contacted you, ref#18651259. It was about a terrible meal at this McDonald’s. I have not heard from the franchisee. Just let him know I will not be stopping at his store again.
Thank you, Bret Mady
Good evening I am very unhappy I ordered cheese quarter pounder medium fries and wrap of the day I got home and no wrap of the day. When I go to cardinal Park in Ipswich Suffolk England my order is always right I go to ravenswood and everytime I am asked to park up my order is wrong can someone please get the management and staff in order at this concession and I would like to either have a replacement wrap or refund
Many thanks
Gary D ambrose
Gdaxxxx @gmail.com
So I went to the McDonald’s here in LaGrange Georgia off of Lafayette Parkway oh, and I received my food nobody was really working the front counter everybody was focused on drive-thru I received a strawberry pie that I ordered and the pie have been sitting up there 2 hours and a half over then what the box said it was supposed to be sitting there. I tried calling back out there several times after I receive my food and nobody picks up the phone the phone goes to voicemail. I shouldn’t have to leave a voicemail on a fast-food answering service if they’re that short staffed, they only need to be running drive throughi was. I was pissed off bc i got hot food and a cold Ass strawberry pie.. that’s been sitting for 2 hours and a half
My order was too fresh with sandwiches one no cheese both buns toasted my fresh basket a french fries + 2 large Sprite no ice what I received was to warm fish sandwiches both with cheese a cold basket of fries I drove out of drive-thru went back in store spoke to manager to explain I had asked or to Fresh fish sandwiches one no cheese and buns toast it on both and a fresh basket of fries the manager look at me turned around chose the sandwich maker to fix me my fish sandwich with no cheese right out of the warmer not a fresh one like I asked he did grab the fries out of the container not fresh like I asked while he was begging my food he grab the mop handle without gloves and then touch my food and put it in the bag I did look at the manager and asked is this fresh he turned around and proceeded back to drive through without causing a confrontation I left which food I knew I was not going to eat I returned to my car to drink my Sprite with no ice what I found was one large Sprite with no ice and a large water with no ice after seeing the manager what’s not going to fix my order I did not return the water for a Sprite I had been made up my mind to file a complaint because I paid my money for fresh food and drink and I got neither and yes I have my receipt and I would like to receive my meal completely fresh thank you and I hope to hear from you soon
Uhrichsville McDonald’s frappe machine is broken more then it is up and the running I think it’s time someone gets things fixed around there it might work for a week or two and it down for four weeks I cancelled my whole order when they told me the machine wa down again if someone else sold these I would go there
I went to Labelle fl. Mc Donalds ordered asked for extra tarter sauce for double fish was told no problem. Got put into wait spot i recieved cold fries ,5 double fish sandwiches dry,when i asked order person for extra tartersauce was told i dont know what to tell you. Next time will spend 40.00 at reputable business for good dinner instead of halfassed one.
Do you have a contest going on ???
I got a message telling me that I won a gift . I’m thinking that it is a scam. Can you tell me if there’s a contest going on or not.
Thank you Margaret Behum
I purchased a big mc meal on the 20th of may I was most concerned with the way some of your franchises are dealing with COVID-19.I entered the premises at 18.35 pm Liverpool road huyton liverpool L36 3YB there was no social distant and it was over crowded even the staff shouting there are to many people in the restaurant but no one took notice and people were still walking in I found this most disturbing and unsafe.my commute is less then 5-6 minutes to my address from the restaurant the food was cold I couldn’t eat the fries at all and the was thrown in the bin I am so disappointed with my experience it will be a long time before I will enter one on your restaurants.
I have gotten sick due to a quarter pounder that was sold bloody red after I had already eat some of it. I have pictures that I have posted on the site which I bought them from
McDonald’s Williamsburg Virginia on Route 60 everybody is taking walk-ups at the window for truck drivers but they will not she was very rude with me
McDonald’s has such a low standard of service and quality and is constantly setting a standard for customer failure experience in so many areas!
Are you kidding me? Not the first time! On multiple occasions I have visited Nassau county McDonalds. Today, Stewart Ave. Garden city ( east), Hempstead Tpke. West Hempstead and BOTH SAID NO CHOCOLATE SHAKES! MACHINE BROKE Down! Seriously, horrendous customer service and experience. Whomever is the district manager should be gone. Like I said, this is ongoing for yrs. and yrs.
It’s time for your business to open so traveling people can eat inside and go to the restroom.
I came there around 6:30 pm Wednesday may 17 I didn’t receive all my food. I tried to call but no one ever answered the phone which is why I’m emailing
The floor at my local McDonald’s was just washed while I was eating and very wet
When I attempted to leave and negotiate the wet floor I slipped and fell on my left knee and left open hand—not a compltete fall but those two points bore the brunt of the fall
I’ll b seeing my dr tomorrow just to b sure the keft knee and hand are ok and hopefully that will b the end of it
I was told to pull over and wait. After 45 mins i went back in. They were rude. Said that i never ordered. Then couldnt find my order. Never apologize never mind tried to compensate. Just yelled at staff in front of customers saying she aint giving away free food anymore. I paid over $22.. I was polite. 1 sorry or ill get ur food now would have been nice. Ill never go there again.
Went to McDonald’s the other day, through the drive-thru and was sent to the front to wait for my food. Paid at 12:36 and had to go inside to get my food. Didn’t get it till 12:54pm. So much for going to a fast food through the drive-thru. Wasn’t even acknowledged when I walked in. I did the survey on the receipt. I gave it to my co-worker to go get the free burger and he was denied the free burger for doing the online survey.
Receipt Survey #: 28186-13070-51621-12365-00206-6
Validation Code: 6255013
Went to the McDonald’s in Fallbrook California. Did not receive everything we ordered as usual. Tried to call and their mailbox is full so you can’t talk to anyone so I’m resorting to this. Ordered 2 chicken sandwiches. One of the buns was burnt! The other one Wasn’t edible it was so hard. Ordered a kids meal which we did not receive. This place needs to do better it’s the only one around here.also vanilla shake that was like milk? Sorry but this isn’t the first time!!!
McDonald’s Academy Dr I’m Bessemer needs to
Be shut down. I have tried to get corporate office. I will be filing complaint with BBB. All last week I’m mornings said system down. This morning 5/19 said kitchen not ready at 6:30 am. WTH. Need to fire everyone that works or runs that store!!!!
Fingernail in my fillet of fish sandwich.
Quakertown store
Disgusting.
Good morning.
After ordering an unsweetened iced tea this morning at my local McDonald’s in Lewistown, PA, I was extremely disappointed at the cost of the iced tea. $1.48 with tax. Up from $1.06. Crazy price increase! It will be my last iced tea at McDonald’s. Thank you for your time.
Do you have any birthday perks?
Hello good day! My name is Fernanda Alves Rabelo Holanda. I am in the United States for health care, but I urgently need work. As I am not an American, I need the PERM Certification process for foreign workers to be applied by the employer. Please, could you do this for me? I don’t have the money to pay a lawyer and I need a job to survive here in the United States. I live in the city of Leominster / MA. My phone, if necessary: +1 978-728-xxxx. Thank you.
Our local McDonald’s is an insult to your company. For example last night at 9pm my daughter went to get ice and the store was closed! This location is supposed to be a 24 hour store. They just randomly close at any given time of day or night. They have even told my son they are closed then serve the next vehicle in line!! My son’s ex girlfriend worked there briefly and told me that not only did the employees smoke marijuana but so did the manager, while at work during the over night shift.
This store needs someone to do a deep dive into the way this location is being ran. It’s been horrible from the day it opened!!
Quarter pounder raw
Lousy service we went to leominster macdonald and we waited inside for someone to ask us our order and
I did not get a toy in my happy meal
I am a musical theatre student who has just been accepted into drama school the fees are £10,000
They have taken away all day breakfast supposedly to make it quicker NOT if anything its slower. Hell they cant even get the half a piece of cheese on the fish it was stuck to the box. MAKE THEM DO THERE JOB PPL ARE SUCK OF THERE CRAP.
Mcdonalds
2510 Highway 231
Cottondale, FL 32431
United States
Wount take my order in U-Haul , asked twice at the window. Told me to back up and order and she wouldn’t let us place our order let others skip ahead of us . Lillian and James were the two working.
Good evening, I worked for a food company for 38 years. I am now retired and have an idea I would like to share with you. I love MacDonalds burgers and have found an addition to make it even better. If you are interested please contact me at Durantcountryselfstxxxxx @yahoo.com
Good afternoon, I was in the McDonald’s in Lexingtonpark Maryland a Great Mills rd yesterday after 5 PM. I I went into the store without a mask since the mandate has been lifted and we can now do that here, and the manager says that I have to have a mask on and I said no I don’t the governor lifted that mandate, the county commissioners in St. Mary’s County has also lifted it. This is wrong and it goes against my rights. Also how can you demand that the customers wear a mask when the manager herself has her mask below her nose and several of the employees have their mask below their mouth. I will not support any business that goes against my constitutional rights.
Thank you for your time
While traveling home from the Keys we stopped at the Florida City McDonald’s and found only the drive in open. We were towing a 25 ft boat which does not fit thru the drive in. Florida’s Gov Ron DeSantis has had the state open for months! So we went next store and gave SubWay our business! Effective July 1st there be a $5k fine to any Florida business not open and/or requiring face mask be worn. This McDonald’s was the ONLY business that was not fully open in
Florida City.
I have a shop in kamla nagar 659sqft and 220sqft main road
Worst customer service, horrible. Food food qu
My husband and I visit the Arnold Mill McDonald’s multiple times a week. However, this time, I was with my 9 year old daughter. I ordered on the app as we always do. As I pulled up to the drive thru, a very loud voice came over the speaker. I said my mobile order code and the voice asked how my car drove. I was confused and looked around. I saw the employee with the headset on looking out the playground window. He said ‘oh hey’ over the speaker. I just looked at him. He said pull to 2nd window. When I did, that same guy was standing there. He was joking to another guy about the coffee not being made yet…which I ordered.. So we waited. Then I mentioned that we also ordered an ice water. ..which he fixed. So then, apparently someone else pulled through the drive thru and the guy told that person they were out of everything but water. That car came around but was actually leaving. He then laughs and jokes that that person was driving mama’s minivan. A minute later, the guy without the head set starts spelling the word ”..maybe not talking about me???? but then the guy with the headset who was out of site but I could hear his voice asked the other guy if i rolled my window up. Then the other guy laughed and said no. Then the spelled it again and again. Then the guy with the headset mentioned I had a ‘kid’ in the car. The other says ‘um…she probably cannot pronounce it’. I drove off after getting my coffee. Had I not paid for it through the app, I would have left. I am so irrate that I will probably never never visit that McDonald’s again. And the sad thing is, it is about 2 mins from my house. We live in a nice area.. What an immature, rude bunch of employees. And might I add, these were not teenage kids. So, that McDonald’s not only lost me as a customer, but also my husband and neighbors. And after all that, I can’t say I feel comfortable drinking that coffee and my daughter didn’t drink her water. I am in the medical field and serve people everyday so I work hard and professionally so to see others not doing the same is sad.
I need a call back from someone at the corporate office, 661-900-5975 I need too file complaint, on the McDonald’s on Charleston & buffalo, in las Vegas! They serving ppl cold food ,then a lady name salena was VERY RUDE & hung up the phone in my face when I called them too ask why they served me cold food.. she is bad for McDonald’s business, because I definitely with blog and make on social media telling everybody why they shouldn’t eat from that McDonald’s!!!!
I went to the cocoa,fl McDonald’s off of Dixon Blvd, was treated very poorly, first i only ordered a coffee and wanted 18 sugars and 4 creams well they gave me 18 creams and 4 sugars mind you they just put it in the bag which the young man who handed me the drinks was willing to make it right and put sugar in for me then the manager handed him a whole bunch of packets of sugars and I told them can you please use the machine to put sugar in my coffee I was working didn’t want to have to fix my coffee myself that’s why I got it here then she responded then guess you don’t want sugar, I thought that was very unprofessional I also work in hospitality and that is not a proper way to do business. I go to McDonald’s regularity and just with this experience alone is making me change my mind.
We will not be going to your restaurants any more due to you showing support for a hair sniffing lunatic Biden and offering the vaccine shot. We do not and will not support a libel company any more have a nice day.
I came up there at 11:30 til like 12:18 it was terrible my fiancee was right but anyway I had 2 of the 4cs and French Fries the fries was salty and cold then she put the again in the same greace I really don’t know but I will love to get my refund right back they ask like 3 times on what we was having then my fiancee want his money back and the guy from McDonald’s have ran off when he said he wanted his money then my fiancee went to McDonald’s and the manager got really ugly with him talking about what kind of drinks we had so she can fixed our drinks again
it looks like McDonald’s in sherman Oaks, CA is remodeling. Can you tell us when they might be open again for business? Look forward to hearing.
Yes hi I was at a McDonald’s last night in South Water Street in Kent Ohio the food was disgusting I called the manager and she didn’t even say sorry she just like okay Larry nasty attitude I just want to let you know that your managers probably should be a little bit more customer service trained
I was sold a not done double quarter pounder one of the patties was done and the other wasn’t didnt realized until i was almost done eating and now im feeling sick and my kids are complaining of not feeling well i had 10 4 for 4 mc doubles 9 of them was for kids
I want ask about opportunities to immigrants .Do you have opportunities for inmigrants?
This is the third time I herve written to corporate about the Port St. John Florida McDonalds. I love your caramel frappes and I live closest to your McDonald’s in Port St. John Florida. EVERY Friday I go there to pick up egg mcmuffins for my coworkers and a medium caramel frappe for myself. Friday May 14th the frappe machine was not working AGAIN! Today, Sunday, May 16th I called and IT’S NOT WORKING. This happens 90% of the time i go. I know I’m only one customer and maybe my money doesn’t make a difference to you but if you’re going to have frappes on your menu you should have the machine working properly or get a new machine! This has been going on for at least a year and I am so frustrated. I don’t know who is responsible for the individual McDonald’s but whoever is for this one needs to do their job! Please don’t offer me free food. I just want your frappe machine working. Thank you
How many times do I need to send email
My husband found hair in his big Mac
Hi, I was just wondering if McDonald’s has ever offered or served sprinkles on nice cream.
Juneau Alaska Location needs to serve breakfast all day! Thank you please provide the attendance with compostable cupholders.
I tried to use the McDonalds feedback form and it won’t work so just sending this message so it can be passed on to the McDonalds on 2886 E. Tamiami Try, Naples, FL. Today at about 1:45 ordered through drive thru 2 hot fudge Sundays. Both had solid, ice cold “hot” fudge.. like it was made ahead of time and refrigerated. Also photos of hot fudge Sunday always show it peaking above the cup ridge and these did not reach the cup ridge. Also did not receive my credit card receipt. Just thought the owner or corporate would want to know this. I never experienced this at any other McDonalds.
Be ok to get what they want to give you here on Dysart and ISR. ORDERED: McGriddle meal with small Sprite, Sausage McMuffin meal no egg, small DP, and one extra Sausage McMuffin no egg, and breakfast burrito meal with DP. WHAT WAS DELIVERED: I GOT WHAT THEY WANTED ME TO HAVE: NO McGriddle, instead pancakes and sausage, 2 soggy hash browns, oh wait get ready for the rest of their order! No burritos but a sausage McMuffin no egg, no sausage just cheese, another Sausage McMuffin with egg only, no cheese, no sausage, another Sausage McMuffin normal, another item 2 English muffin with no sausage, no egg, no cheese, no butter, dry muffin, No syrup for pancakes, no straws. THIS IS POOR STAFF BECAUSE OF POOR MANAGEMENT!!!! In ARIZONA! ALL THE TIME!
I’ll not be back unless you decide to let Americans be free to decide for themselves what they believe and put in their bodies. I choose NOT to put your food into mine at this time. Freedom is as freedom does. #livefree
Your store says 24 hours but many times like tonight after midnight until daylight no one takes your order. And right now their is actually safety cones blocking both lanes of the drive through this morning. Ive been sitting in your parking lot for 15 minutes and Ive witnessed at least 20 customers leave. The lights are on but no ones working.
Hello i am a parent of a minor that works at mcdonalds franchise in carrollton ohio. My som came home very upset tonight said to me all week his manager made him clock out and stay over working off the clock which is illegal to get his work done. I have already looked up online i can contact the department of labor and file a complaint and get this investigated i am highly upset! I have worked since 1999 and i have never ever had a boss tell me to clock out and work unpaid off the clock to get a job done. I want this manager fired and I am really upset im reaching out above her head next i am thinking about takin this to social media and maybe fox 8 news! My son is working at McDonald’s because his favorite uncle my brother died during the pandemic i figured he was sad and down and getting him a job and out the house would be uplifting and have my son come home sad and upset really had broke my heart as a parent and infuriated me to no end! The manager he works under I heard her name is Michelle but i will be contacting my fathers lawyer to see what further I can do about this if I am ignored in this email. Im going above to see this never happens again to a minor or anyone of that matter!!
i have a question about my w2 form at mcdonalds over in Henderson NV here in Boulder Highway mcdonalds and I need to get my taxes asap before monday please?
Am trying to raise an order on the MacDonald app and it didn’t allow me to do so and after that I tried to contact customer service in Egypt they couldn’t help and they left me on hold for 15 mins and they couldn’t even understand my complain to fix it !?
When this morning to the McDonald’s location in Manor Texas had a horrible experience not only did I get my order wrong but they need to learn how to read repeat your order so they can understand what you ask for
Today my son who work for McDonald in montevallo ala was sent home by corp he is deaf they did not give him a reason why and manger seem not know the reason why am Hoping that it not because he is deaf he doesn’t work in front where there ispeople he mostly do prep work and burgers he always on time and dress I. Uniform as they ask him to be am hoping that these are not the reason for him to be sent home if this the reason because of his deafness than I will have to take steps on getting a lawyer an going to court with him for violating his rights as the CEO you should understand that a mother would do anything for her children sincerely Ms lorraine metcalf my phone number is 205358xxxx
Hello there I just thought I’d let you know for as long as I’ve been coming to this McDonald’s not once have I ever have to experience this so on 05/14/2021i came to McDonald’s on 1-10 ,ordered my food as they give me my order I open the bag and what not looked down my blood start boiling okay stop so I ask the lady may I please get this fresh okay believe it or not I waited 5-10 mins maybe longer now remind you I got to be at work so I’m waiting waiting waiting well I finally get my order ok so I get to my job and I smell something Burnet well they done give me a Burnet burger I will never again eat at this McDonald’s
Would you eat this big Mac ? From the Monticello ny 12701 McDonald’s . And they don’t care if they is missing items or messed up items as long as you don’t tie up their drivethu line .
Rude lousy service every time I want to send a picture of the big Mac I received on the last visit to them
The Allen st springfield,Ma McDonald’s is the absolute worst.every time I go there the shake machine is broken and the kids working there don’t seem to care about anything
Yes i was at the mcdonald on master street in corbin Kentucky when inside stood there for 15 nevee did get wait on an they seen i was stand there never did come over i would like a call me this is my number 1 606 304 xxxx my name is johnny rose
My comment is as follows: And today, May 13, 2021, I went to McDonalds at 2900 wakefield dr Raleigh, NC 27614, I went to buy french fries and ice vanilla coffee, when I got to the window the Boy tried to give me an order that it was not my I told him that is not my order !!! And then it took about 15 minutes to bruno my order, he did not apologize or make any comment, the moment the boy went to look for my order I saw a girl I do not know if it was the Manager and I asked her why he was taking so long with my order? she didn’t answered to me. It seemed disrespectful to me, since she ignored me and did not pay attention to me and the other cars behind me waiting.
jus ordered two meals fries again were not in my bag ! spent 23 bucks no fries second time ! should of checked my bag , but usually they put all the food in my bag
Hello McDonalds Headquarters ,
My name is Amy Brooks. I used to work at the McDonalds I’m telling you about, but not for it’s current owner. I’m not sure how long this has been going w but in the last 3 weeks when I pay cash for my Lg Diet Coke 1.10 and it cost 1.07. I haven’t been getting my change back. I know it sounds petty but it dose add up after a bit. I don’t think this is right. Thank you for listening, Amy
McDonald’s on 6013 on Martin Luther King Was ordering food at 7: 50 it took 10 minutes for someone to take my order. Just a McDouble. A fight broke amonestado each other. Felt sorry for assistanting management had no control overworked in back to girl were fighting. He send them home and the continue.
Doing my recent visit the employees Had poor customer service. Most of the employees were young and could not get the order correct and was rude I gave them a receipt to correct my order and did not receive my receipt back afterwards
I need to speak to someone right away about being bullied and fired for no reason
McDonald’s decision to put propaganda on your coffee cups is disgusting. Stay out of the political arena. Your demonstration of wokeness is appalling. Myself and my family are boycotting you. I know lots will be doing the same. It’s not up to your corporation to tell us to get this experimental vaccine.
I sent in an accident report yesterday, wanted to make sure CEO received it
Ice cream machine always out of order. Need a new machine!
I witnessed one of your employees smoking marijuana outside at the garbage bin and her name is mekierra she works at the store on Jeffersonville road in Macon GA
On 04/29/21 I visited store #12991. After being treated very rudely by 2 employees, one being either the supervisor or manager, I called their complaint number and corporate as well. Being assured that I would receive a call back from someone local, I waited. Since no one local cares to call, I am emailing my complaint one more time. They refused to honor a coupon on your app that 3 other McDonald’s stores have no problem honoring. I don’t patronize that store any more but still think that an apology is in order due to the fact that they were blisteringly rude.
First, you use pink slime (declared beef, but still slime)
2nd you advocate vaccines..shame…
3rd….human cells in meat
4th……you lost my family”s business, in 5 states,
How come McDonalds ice cream machine is always not working can’t never get ice cream
I have a complaint. I ordered 3 number 5s. And got 3 number 2s
How is that a 24hour McDonalds close at 9:30pm EST. Saying they’re short on staff! My restaurant is short on staff… but we can’t make it inconvenient for our customers…. the slack is pick up by managers and shift managers working diligently even if it means working long hours! It’s bad enough to close early, but to be snotty in relating why they’re closing!
I went through McDonald’s tonight and ordered caramel sundaes with extra caramel it took me 40 minutes from the time I ordered till I got my Sundays. Got to the pick up window the girl asked me what my drinks were I said I don’t have any drinks she goes oh you’re this hamburger and fries and and I said no I had caramel sundae extra caramel and you could tell she just was so overwhelmed with orders and trying to get things out that she put all the caramel on top of my ice cream and by the time she handed it to me it was already starting to be soup. By the time I got home ice cream was totally melted so we had caramel soup. This was ridiculous I won’t be back
We never had the scooby doo toys in nj and we are very upset by it. We have eaten loads of happy meals looking for the scooby toys and not one available.
Your store on Thompson Road and US 23 in Fenton Michigan is very unprofessional been there more than three times what is their ice cream machine is down after waiting in line for 15 minutes stopped in for a Coke the Coke machine was down get in line because the lobby is not open it it doesn’t move for 10 minutes
The restaurant #6882 on 1303 Albany Ave Hartfor,CT 06112 why aren’t they taking orders inside cause other McDonalds are n they making a lot of mistakes on the orders
I ordered on the app at the store 6201 independence pkwy in Plano, Texas at 12 noon on 5/11/21. My order was $20 as I ordered iron my phone and my Gf went to pick it up paid for ahead on my Apple pay. I sent her the screen shot of receipt like always which the code was YR51 and other #s confirmation. So my gf calls and says she needs the phone to pick up no the order which is not true bc we have done this many times with no issues what so ever. Not this time! She makes my gf come get the phone which I’m pretty mad bc it’s pouring rain. I’m very irritated and probably done going to your store at this point. When having a phone is imparative to picking up an order that is paid for and you have all the #s to prove you paid for it, we have a problem! She could care less about the satisfactory of the customer but where is the phone that you ordered the food on? So, my Gf gets home with our cold food. And the lady now had double the time to get our order right but does she? Nooooo! She leaves 2 cheeseburgers and 1 MCchicken out of the bag. Shorted me 3.50 plus tax. So I call and tell her how unhappy I was about the App situation and my food being cold. We had ordered from you and many places on apps and you are the first who would not accept the code as proof of purchase. She becomes rude and tells me look up the rules of ordering on the app. I told her I do not care about the rules I care about common sense. And I said also and before I could get it out she hung up on me. At this point I’m done but I do expect my refund on the 2 cheeseburgers and 1 MCchicken for $3.50 plus tax. The Apple Pay MasterCard ended in 4037 as last 4 of my debit card. The manager is Latino or Hispanic with thick accent. You can not cause a stir about the phone and demand the phone be there and then short the order and charge me for food you didn’t give me. That is unacceptable and incompetent! Lousy attitude and lousy manager if you are not double checking the food quantities going out on an app that was very detailed down to the condiments on 4 cheeseburgers. Please credit my money back on my card and I just want you to know that whole thing left a bad taste in my mouth.
I called in earlier, but now I do not trust your employees to relay my information…on April 24 around 5 to 7 p.m. I was in the McDonalds restaurant. It had been raining outside, and the floors were very slippery (I have good walking shoes on with good thread on them) I had mentioned to the lady on duty that the floors were really slippery (twice even) and she was like I know. We received our meal (my husband and grandson were with me) we ate, and then my hubby went to refill his cup and i started walking towards the door..I was being very careful bec I knew the floors were slippery, I stepped in a puddle I had did not see (inside the store!) and the next thing I know my right foot totally went out from underneath me and my left leg went to the side..My hubby was “oh my God, Susan” and Tevon did the same…they wanted to help me up immediately but I was like, no just give me a minute…so while I laid there trying to figure out what just happened and how badly hurt I was, I finally gathered my thoughts and slowly rolled over so I could get up..with the help of my family and a younger guy who worked there they got me to a chair where I could sit for a few. He said I will grab an accident report…he did not come back but the manager on duty did with no accident report (which I thought was weird) and all he did was get my name and number on a sticky note..and said someone from head office would contact me…um it has been over two weeks and no contact…??? I went to the emergency room, at first it was my left knee that was in pain, but as a few minutes went by,,,I was extreme pain in my right shoulder…they took xrays and lucky me nothing was broke…they made a follow up with my regular doctor on the 30 of April and yes I was still in pain…she moved my arm in various positions and said she did not think I messed up my rotory cup, but said she was sure I pulled ligaments in my neck and shoulder area…yes I am still in paid and yes I am employed at Main.Stay suit inn, in Great Falls Montana. I am fortunate to have a boss that has allowed me to not do all the duties that are required in my position, as the doctor said this pain could last for a very long time…My biggest concern with all this is, first manager on duty totally could have cared less, 2nd the owner, or head manager of the stores in Great Falls (Casey Schearer) obviously could care less since I had text our preacher who is Casey’s father, and Pastor Schearer forwarded this same personal message I had sent him onto his son, who again has not tried to make any contact whatsoever. I have been advised to contact a lawyer about all this, but honestly am not a suing type person, but with all the lack of concern in this matter from the girl who is working, to the manager on duty, to the owner of the store, I am seriously contemplating the matter of a lawyer. I appreciate the time and energy you have taken to read this complaint…My phone number is 406 788-xxxx and my email address is SCrawforxxxxx @yahoo.com , if you care enough to make contact with me…
My family and I visited one of your McDonald’s Friday May 7,202, we ordered through the drive and when we drove away noticed that one of the burgers had been bitten off a couple times. We went back and some of the employees thought it was funny. The manager refunded the money and apologized but this is still unacceptable. Drug Test? I realize that everyone has a pass but in this case it is still going on. From management on down! This is not the only complaint about this McDonald’s in Columbia La. They are also using and selling drugs out of this restaurant! Who else do I need to contact to make this McDonald’s better!
On Mother’s Day June 20th 2021 at approximately 3 I answered the Harrisburg Pennsylvania office at 29th Street in Harrisburg Pennsylvania at which time there was water on the floor and I explained to the lady that was working there that someone will fall on my way leaving out the restaurant I fell and hurt myself very bad I’ve been now three days trying to find out what’s going on with my complaint and my issues and no one has contacted me can someone please contact me on this matter or I will just get my lawyer and handle it that way
Key west locatn. Well I have been going to this McDonald’s since I was a little girl. I was born and And raised in Key West it’s been over 35 years I have been going to this McDonald’s. I’ve never felt so unhappy with the service that I am receiving. Due to one of the managers there a tall skinny African-American man and maybe his mid-20s early 30s are very new management there. It’s very rude every time I go there I take my kids there twice a week to three times a week maybe even more. I will start to keep my receipts to To prove purchase and proof of time who won sell. so if there is any other complaints we can roll back the cameras.. when I go there I always order the same thing a double fillet of fish meal with extra tartar sauce and extra cheese cooked to order with fries with no salt and also a sweet tea large half-and-half. I’ve never had a problem and I mean in some cases they do have mixups but this gentleman of management is very rude. I have noticed he has a very nasty attitude towards me when I asked for my food to be cooked to order so I’ve made it a point to now stop going through a drive-through and go inside to get my order cooked to order nice fresh and hot a self. and with that being said yesterday I go to get my food and that gentleman I will write again when I get his information was being very disrespectful to an employee I wish I could’ve got that on camera but mostly every time I go there it seems like it is a problem to cook my order to order I am very unhappy with the service that I am receiving I have now gotten out of my car and I went inside so I didn’t hold up the drive-through and for some reason it still seems like it’s a problem for him to want to cook my food to order. With that being said the skinny African-American manager that works with Devin this Key West location which I spoke to Devin another manager that was very nice and helped me with my food but as I was sitting there receiving my food I heard the other manager reply this is not Burger King you don’t get it your way I am very upset and I will start recording I will make it a point to not go through the drive-through and go inside which is very inconvenient so that I may get my food hot and as I ordered without an attitude because it seems that if I was wanting it my way through the drive-through I would hold up his line and he would be rude now going inside was still a problem I’ve taken my kids here for many years I was a kid that came to that McDonald’s many years throughout my lifetime and it’s sad that some one has a problem when a customer asks for their food to be dropped fresh not re-cooked or not warmed up but dropped fresh now I got out of my car and came inside and I was told and overheard this is not Burger King you do not get it your way and if you want it your way to go to Burger King it wasn’t Said directly to my face but it was said and that was very rude and I wanna make a complaint I go there so much with my children that I will get more information on this gentleman and I will be recordingEvery time I go in and I will get his information for my next report because now I will be making complaints anytime rather it’s good or bad I will be reporting them I don’t feel it’s right that management things or that person that runs his shift away he runs his shift feels that we as the customer shouldn’t or are rude for asking that we won our foot food cooked to order they simply reply it’s fresh but the differences I didn’t ask if it was fresh I want it cooked to order order
Waited in drive thru line 15 minutes. Then employee argued with me thatI didn’t place my order. Then food was burnt and I trashed it.
Hello. My name is Robert Radford. I live in Mount Rainier, Maryland. I am located 5 or 6 blocks away from Washington, DC. My complaint with McDonald’s is the following: Your strawberry sundaes are so good, but then you stopped serving them to me. When the strawberry sundaes were sold in the DC area, it was my 1st choice of sundaes, but again for whatever reason McDonald’s stopped serving the strawberry sundaes in certain parts of the country. When I’ve visited my family in Columbus, Ohio, I’ve noticed that the McDonald’s restaurants in that area still serve strawberry sundaes. Columbus, Ohio is approximately 300 miles from me. 300 miles is a long way to go to get a sundae. Why did McDonald’s stop serving the strawberry sundaes in certain parts of the country, and is it at all likely that Mcdonald’s will again begin serving the strawberry sundaes here? Have an extremely, very, very, blessed week, and please stay very, very, safe from the Coronavirus!
ps-You have been one of my top favorite restaurants since I was a baby!
9:40 pm monday hwy 90 liberty texas would not let we the people in to order food i need a bathroom so i couldnt go through the drive thru which i dint like car hop was better to much pollution they just close when they want to
phorshana holmes of jackson ms work at one your stores on Beasley Rd. pay day has been and i have not gotten paided. when i reported the matter your management team blew it off as a oh well. ok this has affected me in more ways then you could imagine.. A business is requiered to run as such with the crew you have there it is not a good nor positive outlook. i asked when will i received my money they replied dont know and that was that. my next step is to report it to your office next the better business and labor wage department. i work hard for my money and this is unacceptable……..
I have been disappointed recently and the event of your price is going up I would very much like to have an explanation why a number six with my griddle with a hash brown and a large iced coffee went up $1.50 including the taxes never mind the taxes though it did go up a dollar it has been very disheartening and I’ve stopped going to the restaurants are used to go there every morning, since your Price increase I stopped going just to give you an example how many times I’ve visited your chain I used to go in the morning for breakfast every morning that’s 30 days stopping at almost the same McDonald’s every morning then sometimes I used to go to lunch and sometimes when I’m driving back from a long drive I would stop in for dinner that is three times in every day a month at a minimum I’m spending almost $30 a day going to the restaurant I no longer will do that, your prices need to stay reasonable for consumers like us to make it attainable and economical.
I just went through the drive-through McDonald’s on Kingshighway New Bedford Massachusetts. There was too young boys working the window. One of them was swearing the F bomb all over the place while talking to the other one and I wanna complain because that is not kid friendly and it’s very disrespectful. 508-282-xxxx
The McDonald’s on South Smithville road I was in the Drive-Thru they didn’t get my order right so I pulled around parked and walked in the lobby well I walked in the guy was remaking my order I guess the manager walks up it’s a blonde hair lady and a black T-shirt and she says you’re not allowed in here get out get out and I said excuse me so she starts getting up rude with me she calls me a name she called me a hood or something instead there’s a sign posted on the door there’s no sign posted on the door it’s on the other side in the it’s a big sign that says lobby closed I didn’t see it it’s not on the door but anyway she kept calling me a name she told me I need to leave and didn’t even give me my drink that I ordered neither so I didn’t get that I’ve never in my life felt so disrespected ever I’m the nicest guy on earth I did not deserve that at all and she’s a blonde haired manager at the McDonald’s on South Smithville you guys need to fire her she is the rudest person I’ve ever seen
Dear ceo 👩💼 my name is Tracy an I would like to discuss the fact that you don’t cater for celiac customers I’ve been enjoying McDonald’s for over 30 years an I deeply disappointed that because I can’t eat bread I cannot have my favourite takeaway could you please respond to my concerns so we can come up with a solution so all the gluten sufferers can enjoy burgers
Ok I dont usually complain but this was so gross!!I work all day and I thought well instead of cooking tonight for my kids and my husband.I cant even explain how horrible it was!!They had me wait 6 minutes for chicken sandwiches that was not cook!!The burger’s were not burgers I dont know what they were!The whole thing was gross!I just want you to check it out its giving you a bad name!They should be shut down!I have had a bad experience the last 5 times I went I will not be returning!!I cant put picks on here but it was terrible
Yes just been to Colton, leeds to order 2 meals with 25% discount only to be told app not working and had to pay full price!
Used my mobile order at the order speaker I gave the info was told it was not on record, when I got home a payment was made using my debit card that’s on record
I recieved the receipt by email showing the whole transaction
I placed a to go order at 1033 pm and waited at curbside for 45 minutes and nobody came to my car. Then I had to wait another 20 minutes through the drive thru and when I told the girl working she said she has nothing to do with your app. So I said I needed one of my orders and money back for my second it charged me for making me put my curbside number in again. She got loud with me and said I don’t need to get loud with her and I said I can say what I want and I need my food. “Oh well will see about that pull around to the 2nd window” not only did I NOT get EITHER of my orders I ordered but an employee THREATENED me. This is not ok! I want my money back. I ordered/ got charged atst 1033 pm and 1042 pm. I would like something done
I went to the Mcdonadls at 945 2. Days. Ago to ge t 2. Sausage egg and cheese McMuffins I w as told they had no egg mcffunins left what the heck is up with that wasted trip for me and I don’t think I’ll ever go back and it was 10 am
i have just been to you fast food place at red house adwick le street doncaster to be told there not serving milk shakes mc flurrys and apple pies today 9/5/21 at 10 oclock tonight im not happy this hasnt happened before after a long night i was hoping to treat my daughters and hubby and son in law and my self to a treat we feel we were flobed of could you just conferm that they were told not to serve thease to night please thank you
Please refer to 1172/CN: 18435284 a problem that has been festering for over 2 months. I ordered 4 carry out sandwiches and paid $34.80. When I got home. Lettuce and tomato were missing. The restaurant will only credit one sandwich which is an insult. See all the emails.
Visited new port richey location on State road 54. Placed drive thru order at 145pm sat at window until 205pm while clerk kept giving me WRONG ORDERS. Finally gave me my order and I pulled over to double check it and it was wrong again. If they have video you can see just how long I did sit there. This store is visited 4-5 times a week with the family but likely not as much anymore. Thank you.
This morning my husband asked me how I wanted to have my mother’s day breakfast. “Maybe you’d like for me to take you to Cracker Barrel?” I said that I’d love a steak and egg bagel from McDonald’s. Imagine my dismay when he called to tell me that item was no longer available. So I settled for an egg mcmuffin instead. It was disappointing, simply horrible. I know how an egg mcmuffin should taste since I made several thousand of them when I was a McDonald’s crew member 44 years ago. I have always been proud of my time as a McDonald’s employee. But not now. Today my muffin was in no way shape or form like a real english muffin. I tasted no butter and my egg was like a rubbery hard boiled egg. Again, it was not very appetizing at all. I was never ever disappointed with the steak and egg bagel. They were always a great way to start a work day. For 3 years I was fortunate to work next door to a McDonald’s and enjoyed many meals there.
I truly don’t understand why you would decide to remove such a lovely item from your menu. And I really do not understand how you would allow changes to the egg mcmuffin. I do believe that Cracker Barrel has won my heart especially when it comes to breakfast. And that breaks my heart because I have such wonderful memories from my time as a crew member and swing manager. I imagine I’m not the only senior citizen that feels this way. There’s an old saying that might serve you well to remember; “If it ain’t broke, don’t fix it”. Please give some thought to that too about the apple pie. I’m truly hoping to hear in the future that McDonald’s is going back to the past and undoing the changes made to the tried and true food items.
Sincerely Jean McKee
Customer service poor. Bham Alabama’s green springs hwy. only one lane open for days. Out of lots of food
Dear Mr. Kempczinski,
I want to start out by telling you that we LOVE McDonald’s but have been VERY disappointed in the lack of effort, customer service and quality of food we are receiving at the 2001 Hospital Drive Batavia,Ohio 45103.
Every Sunday, it is our routine to go to get breakfast before church. My 3 year old loves the hash browns and chocolate milk. For the past 2 months we have had one issue after another with our orders being incorrect; the sausage not being cooked all the way, missing items, overcooked food, and the list just goes on. So we decided to go somewhere else for breakfast the past 2 weeks. Well today, we gave the Batavia store another chance. We sat in line for 15 minutes. We get to the speaker and it takes at minimum 2 minutes for anyone to try to take our order. It was 10:58, my husband starts ordering from the screen (the breakfast menu) and the gentlemen taking our order said, “ I was told not to take anymore breakfast orders”. Which, I thought breakfast went to 11am and I also thought there was a breakfast all day option. Needless to say, I was VERY disappointed on Mother’s Day, and my 3 year old was a screaming mess because she didn’t get her hash brown or chocolate milk.
I understand the gentlemen that was the cashier was just doing what he was told. However, the attitudes, lack of care and honestly the laziness of this store needs to be noted and improvements need to be made. Please contact me back with further questions. Thanks.
Location at 124th &North Avenue, Wauwatosa,Wi, Ordered a Happy Meal. Was asked if for Boy or Girl.
When I gave it to my Grandson he said there was no toy.
Went in to the location and told them it was not included. It took a while before I got an answer and they said ,out of toys. I then asked why did you not tell me. You asked when I ordered if for boy or girl, No answer and not one said sorry for being out.I just walked out.
Went order a 30 dollar meal got home an had one Big Mac with just a bun a Big Mac sauce and that is no meet or other bun Albquerque nm rio bravo an coors I had to give me meal because I can’t feed my kid that after a long day of work I call them no one picks up
I am trying to collects wages for the time I was employed at Del City McDonald’s in Oklahoma. No one will cooperate with me.
McDonald’s CEO l am responding to an article I have read from Animal Equality regarding the Chickens you use in your fast food stores in England and all over the World you have no right to treat Gods blessed creatures in such inhuman conditions l will make it my business that everyone knows about these dreadful conditions just so that you can make more money.Shame on you God will punish you for this trust me.Shelley Sullivan.
I worked at Marshall michigan mcdonalds in 2013 or 14 for 2 years. I earned a college degree and found a job in my field. The job was a joke so I filled out an app for the same McDonald’s and was told I was rehired and he would contact me when they put me on the schedule. Two weeks went by and I didn’t hear from him (Rick) so I accepted a different job. Recently the hiring manager said if I wanted a job to fill out the online app. She interviewed me and said “Trevor” would be in touch. I hadn’t heard anything so I called today and was told I was marked as a no hire. I asked why and she didn’t have an explanation. Ive tried calling the main off of Jim and Laura Maynard with no responses. I want to know why I can not be hired. I want an opportunity to defend myself or own up to my mistake. I loved working there and would like to again. I enjoy working with the customers. Please help mee with this.
Angela Lapp
269-967 xxxx
This morning I tried to order a breakfast sandwich through your app which I’ve done before without any issues except today it was not working so I went in to ask for help. I asked the man behind the counter for a manager & he said he was one. Tried to explain what was happening & he just looked at me as if I had lost my mind which only added more frustration. He said he would ring my sandwich up for deal price but I needed to get my card I couldn’t use the app to pay so I went to get my credit card in my car, when I came back in a different person was “waiting on me” a different manager & she was extremely rude, rolling her eyes & laughing while telling me to calm down. Refusing to wait on me. Her she escalated the situation further by her actions & her attitude telling me the customer to calm down when I asked for a competent manager to assist me because the app wasn’t working. This is NOT the first or the second nor the third time that there has been an issue with customer service at this location. I will NOT ever be going back to this location again and it might be a considerable long time that I EVER think of going back ANY of your locations!
My son recently starting working in the McDonalds at the Loves Truck Stop in Neosho, Mo. and was not paid for the hours he worked. It really surprises me that this would happen at a resturant recognized by all the hype of starting your career with this company. I also think this is a really bad thing to be happening due to a hostile work environment. My son’s name is Derrick Carr. Something needs to be done about this issue. I hope to hear back from your office soon.
McDonalds @ 6860 Market Street, Wilmington NC 28411
A employee had the nerve to tell a customer ordering food that they needed to put on a mask. The employee walks back towards the food prep area and starts talking to another employee WHO ISN’T EVEN WEARING A MASK. So the customers have to wear masks, but masks for the employees, especially the ones MAKING the food are optional? Awesome
Let us know po if i paid to gcash automatically my order .but until now .wla prin ung delivery.my brach kau sa kabihanan mlpit lng ako .im starting to order at past 3 pm gbi na wla prin order ko. Tell us po if ilan oras o araw .1st time ko mg order tru gcash ei sana nilagay sa intruction na hindi ma deliver
I went to the McDonald’s 3069 Allison Bonn
My daughter and her kids went to McDonald’s in Albany Georgia, and 6 of your employees wanted to fight my daughter and her daughter my daughter even had her babies in the car. If you would call me I can tell you more about it.
Dear McDonald’s corporation my name is hank I’m here wondering I’ve been to Kenya a few times my family being from there but me born and raised here in the USA wondering when was the last time someone tried opening a McDonald’s there why has one not been there I really need to get one there already Burger King is there kfc and subway Kenya needs a McDonald’s I want to open up one there.
Please contact me back. I was left ⛏️ ng up my sauces that was dropped on the floor at the counter and then gripped at because they forgot my sandwhich
i have got 3 meals at the mcdoanlds in McConnellsburg pa 17233 tthar was wrong an cold fries were not fresh dont remember mangers name but when i told them they were nasty about it not very happy with the at this time
Need you to call 9102601912 complaint mcdonald’s sunset ave. Clinton . never been treated so badly And was never waited on. Teenager laughed in my face and so did tall the others. Manager tiffany acted like she did not care. Waited on drive thru well over 30 minutes. Had to pull to window to get order taken. They pulled me over for one caramel machioto. They never brought it put. Had to go in and they. Tried to make me out a fool. I will make sure that everybody I know knows about my experience. I will never go to any mcdonald again. That little teenager needs t I be fired.
My husband went to the Mcdonalds in Cedar Lake, IN and went to purchase some breakfast. As he has prior on Sunday 4/25/21. The young teenager was at the window my husband asked for Military discount now we understand that not all places do this but this place has always given a discount… well my husband explained that we get one here all the time the young man stated on his headset “Hey there a jackass here asking for military discount!” first of all that was uncalled for second my husband served this country… he then asked for the manager and she approached and stated “he said what” my husband said well he was on your headset I am sure he mentioned that and you heard him.” He told the woman manager he will never go there again. It not about looking for a free meal it was the respect that my husband has earned and for this young kid to be so disgraceful was terrible.
I was served two quarter pounders on different times at this same location both times the burgers were raw never heard anything from anyone at corporate or anyone else associated with McDonald’s
McDonald’s on Coventry in Fort Wayne keeps their doors locked so you can not go in when other McDonald’s in Fort Wayne let u eat inside. It is 10:14 and doors are locked again and again and again
Your store that is located on paseo boulevard or not paseo I apologize Coors boulevard and Rio bravo in Albuquerque New Mexico it has turned me off McDonald’s entirely for the rest of my life probably I’m so disgusted with the service it’s just ridiculous I’ve gone there three times tonight alone to get a cup of coffee and I wind up sitting at your drive through for 5 minutes with nobody even confirming that I’m there when I’m the only car in the drive-through
Your company staff such and complaint office too.
Your employees can’t tell me what kind of Fish you served
Don’t know who is in charge of the McDonald’s in Dalton Ga at Carbondale Rd but they get orders wrong 80 present of the time the last 3 times I’ve order and I get home my order is either wrong or missing something
My name is steven james bruce. I placed an online order on the McDonald’s app and when I went to the restaurant to get my food, I guess my order didn’t go through or something cause I waited for 30 minutes, tried knocking on the door and I ended up leaving so I wasn’t late for work. Well the money for the order was still taken off my card. The address is 2500 north dixie highway Louisville ky. I contacted the customer support multiple times on the McDonald’s app but nothing has been done. It’s an order under 4 dollars so can someone please make sure my money is reimbursed please. Let me know know if you need any information or proof from me.
In Kropyvnytskyi (Ukraine) you want to build a McDonald’s on the site of a park in the city center. Don’t do that! Please find another area for the restaurant.
Hi guys, its Ukraine, Kropyvnytskiy. McDonald’s wants to build it’s restraunt instead of our last park and make there just parking!! How McD is going to reduce their carbon footprint if they cut down all the trees? Please help us to convince the CEO of McD’s-Ukraine to find other area for “McDonald’s”, we want to save our Park!!
You had a buttermilk chicken sandwich and it was thick and very good ! better than Popeyes buttermilk chicken sandwich ! Are you going to bring
them back ?
I’m making a complaint about how incredibly disgusting ignorant and rude the McDonald’s on 112 Dueber Ave SW, Canton, OH 44708 is. It was so bad I didn’t feel safe even sitting in the parking lot long enough to make this complaint. Someone needs to do something about the staff at this location, I have never been so disregarded and ignored as well as menaced by a restaurant staff in my entire life.
I have put in complaints many times and i know others have my family goes to the McDonald’s in Bainbridge ga and its so terrible to go but we love McDonald’s first there is a 20 to 30 min wait this is sunday april 25 around 3:45 pm and i have went 3 times this week its allways this way and if this store is busy you can guarentee you cant get a ice cream or a mocha they say the machine is down everytime my little girl all week could not get one because its been down witch we all know its not its when they r busy and they r not friendly at all actually they have attitudes when tour store is busy i figured thats a good thing. Please can someone get this store back were it should be please thank you
Good day. My son is working at Mcdonald’s for about two years in the town of Győr, Hungary. Regularly specially since we have the pandemic his working hours been cheated away not to mention not paying overtime and shift related bonuses. Just last month he had 24 hours overtime but on paper he ended up not even having the required work time. He asked the manager a number of times answer always “I don’t know”. So, my question is where to turn to to have this investigated, looked into. It’s not just my son it’s almost everyone there who’s facing surprises when paycheck comes. It’s s the Hungarian way? I don’t think so. If he’ll complain to the franchise owner in Hungary they’ll will fire him or anyone else who dare to raise a voice, that is why I’m writing to you to headquarters. I would not think it’s the Mcdonald’s way to cheat people out of wages. Also, would not like to name my son he doesn’t even know I’m writing this letter. I’m just a worried father who want to see his son happy when he get the right pay. Thank you for your time.
I have never been treated so horrible in my life. When we picked up our order we had everything. We took our grand daughter to the park to eat. My husband ordered a grilled chicken meal. He received a burnt chicken breast with two pockets. No sauce no nothing. We tried calling. They kept on hanging up on me. I’m saying very unprofessional . You mm might want to hire new people
People that care about your brand
He got
What is going on with your customer service. It’s just not one store. We visited six stores on a recent trip and had problems with all six. Orders not rights, very slow service, poorly made sandwiches and the list goes on and on. McDonald’s use to be our go to place but no longer. We even quite going to the one in our neighborhood. You better step it up because there are so many options out there and we will be choosing some place else to give our business to.
I’m not sure what is going on with the McDonald’s stores in Macomb Il but you should be ashamed to have your name on the stores it’s horrible the worst service I’ve ever had not just ones not just twice every time I go there and we eat McDonald’s at least four times a week. The quality of the food has gone downhill you never get what you order and like today I want to breakfast at 10:20 yeah I was close to the end of breakfast but they were still serving it. They pulled me forward no big deal but I sat there for 20 minutes and never got the food that I ordered I got half of somebody else’s order so I went inside told them and they said well I’m sorry sir we’re not serving breakfast anymore well no crap but when I ordered my food you were serving breakfast. So they gave me my money back and I will never again eat at McDonald’s in Macomb Illinois again. It’s just been way too many times multiple mistakes and they’re very rude and the owner is just as equally rude. You should’ve never let it go from Carol because she was the best owner she kept everybody and everything in top shape. I’m sure with screening everybody it’s hard to weed out the bad ones but I’d say the owner for the two in Macomb Illinois are just gonna run the name down that’s not just coming for me that’s coming from multiple people.
I was in McDonald in cazenovia ny I will never go back I worked for McDonald as a manager for years never have I ever treat my employees this manger did her name Julie’s who yells at her employees as she did as there was in front of several customer in the store this is not the first time she has done this uncalled for , this how your allow your manager treat their employees, I said to this person no money is worth being treated like this with a disability or not this is bull x needless i walked out with out ordering ,few other walked out too
At 10:13 I am on Friday April 23rd I was at the McDonald’s on 14th and Jackson Street in Oakland California and Jose refuse to accept the coupon for buy one get one free Egg McMuffins stated that the coupons are only good at the store you last purchased an order, i told him mcdonald coupons are good at all u s mcdonalds partcipating. The receipt says so
The servers in the store are not following protocol for Covid. They have mask below chin, or below nose. Especially those in drive through.
Every time I come to McDonald’s on main Street in Connecticut willimantic I’m either waiting on the side for my meal get it they’re always missing stuff never get my order right never know what’s going on it’s the last time I ever go to McDonald’s again every time I have a bad horrible experience one day I had to go back three times and I didn’t even order it I ordered two bacon and egg and cheese two hash browns and that was it and they couldn’t get a simple order right
the McDonalds restaurant on S Hamilton road in Gahanna Oh. is the most poorly run I have ever encountered . open one day ,closed the next for inside dining. manager is rude .crude and lazy.
Today around 430 I went to McDonald’s on richards Blvd and ordered two quarter pounders large .and we payed for it and the lady gave out of 20 i got 1 dollar and. 10 cents.change .the lady at the window asked us to pull in number 2 stall .we waited for 20 minutes and that was the last of my moneyb.i bought my 2 kids something to eat and I am really mad .I went to door to go see what’s going on and I waited there 10 mind. Then s lady came to the door and asked for receite and we told her they didn’t give us one .and they didn’t care .I want u to know u guys have people there that are rude .ohad prob before .got tired of the rude things they did .but they’re taking food out my kids mouth .so just wanted u to know that .thank u and God bless .
This may sound a little offbeat but when will the breakfast until 11am come back?
My last visit to mc Donald was terrible experience I have pictures on my phone here is my phone +1314650xxxx
I find a item in my food and the mcdonadles in sumter sc does not care the insur company tried to blame me I will be call dehec and the military and hire a lawyer it seem to me mcd does not care about the custme
I find a item in my food and the mcdonadles in sumter sc does not care the insur company tried to blame me I will be call dehec and the military and hire a lawyer it seem to me mcd does not care about the custmer
My name is Yunai Jackson and on April 22 around2:45am in Kinston Nc me and my husband stoped at you restaurant cause I wanted a tea and a Burger after work. So I get home to open my tea to but some other drink in cup and it’s a bug in my cup omg . I took picture of it
I was recently burned by hot oil exploding out of sandwich. My lip chin neck and chest. No one has even bothered to return my calls or emails
We went through the drive through when we got to the window the girl was extremely rude I was double charge because a couple people in front of drive out of line. The manager came to the window and didn’t even try to fix where I was double charged. I really am upset in how I was treated and will not return without resolution. We where at the oakwood Georgia location.
When did you raise your price? Looking forward to your Sunday and apple pie .haven’t been there in a while because of COVID and placed the order and was shocked of by the price. 3.25 is outrageous. So unhappy it took the fun out of my Sunday. Store was reseda and nordoff in northride
18 cars in drive thru decide to go in women before me took 22 minutes I waited 10 minutes no help I’m a veteran this should not be if can’t staff close doors was after kids meal for grand kid
I am writing in regards to today’s service at McDonald’s in Westfield,Ma. I feel that you won’t care but I reporting it anyway,I just let your company steaming because when I went there today no one would answer me or come to the counter the man behind stated that it happens all the time. Won’t be going back.
I live in Pueblo,Colorado i was asked to drop off some paperwork to be filled out by the manager. I went to drop it off and the tiny little rude manager became rude with me and told me she would not accept it now. I asked politely if she would just take the paperwork and fill it when she could and call me when she was done. She became very rude and said she would not even except it now. She did not need to be rude if she can’t handle more then one task at a time she don’t need to be in her position. Second she needs to change how she talks to people including her employees.
I used to work for mcdonalds a couple months ago and where i stay at i need proof showing i no longer work there i was hoping i could get some help here on how to get that information.
So I always go to the Limerick pa location, the staff is friendly and my order is always right BUT the drive thru is a mess. You have the 2 ordering stations and everyone is “supposed” to stay in one line till they get to the spot where you pick an order location but instead it’s a constant fight with people cutting the line and blocking out going traffic bc it’s a one way parking lot. There really needs to be curbing put in so people can not merge into different ordering stations till they are supposed to. I literally almost got in a fist fight with some crazy lady that jumped ahead of 6 other cars. Other than that I love this location.
Hi I want to make a complaint at the McDonalds in Montgomery, AL store # 700 located at Fairview Avenue. The store suppose to open at 6:00 a.m. I pulled up around 6:15 a.m. to order my breakfast. No one ask can I help you, I waited for 5 more minutes, even saying hellooo through the speaker and yet no answer. So, I went and pulled up to the window to ask if there a problem and the worker kept doing work without looking at me. I even blew my car horn to get her attention, She said something to the other employee and kept on prepping, while I’m at the window. So, I left! This is not the 1st time I came to that McDonalds, and their customer service is terrible in the morning. I wouldn’t be upset if their just explain while they were behind on the service, but they chose to ignore me and the other people in line.
Could you please contact your Calimesa, California store and ask them to take a little extra time to make sure orders are complete. I rarely have an order that isn’t missing something. I should not have to go through the bags to to check my order especially when there is a long line of cars behind me. If you would like more detail please contact me. Please I am not looking for any freebies, I just would like to get what I order. Thank you
I went to your Livingston, Texas location to eat breakfast on Saturday April 17th. On the marquee it listed McGriddle and hashbrowns for $2.00 and I wanted 2 of them. I got to the window and they wanted to.charge me over $7 for my order. I tried to explain that these items said $2.00 on marquee and the employee and manager wanted to argue. I left without the food due to unprofessional attitude of employees. I will be stating my dissatisfaction on facebook as well as other social media outlets.
Dear Mac Donalds corporate USA ,FRANCE
Since 1 year ago ,I have send by post letter ,to LONDON in UK, My submission of idea for MAC DONALDS COMPAGNY UK; for tools;Object TAKE AWAY COFFE CUP SUPPORT.
This year ,I have another submission of idea after this crisis coronavirus , for restart attracting ,and make a diversity with sponsoring .
My Idea ,it’s down a in the little RESTAURANT GROUP The sponsoring with MOVIE FOR CHILDREN , and restart with MUSIC SPONSORING .
.
exemple FOR USA:
LOS ANGELES
SAN FRANCISCO
MIAMI
for FRANCE
ANGLET ,
LES SABLES D OLONNES,
HOSSEGOR,
MONTPELLIER,
CAGNE SUR MER
with ARTIST ACTUALLY :
JUSTIN BIEBER UNIVERSAL MUSIC
KILLY MINOGUE sonyMUSIC
COLDPLAY universal music
JEAN JACQUES GOLDMAN SONYMUSIC
sorry I’m not professionnal but it’s my dream for work in business office.
I’have 46 year old , I’m CITIZEN AND RESIDENT ACTUALLY IN FRANCE
My name:
Mister GOTZ FABIEN
9 rue Daniel Argote
64100 Bayonne
FRANCE
phone : 0033.6.46.71.xxxx
email:fxxxx @aol.com
YOU CAN CONTACT TO ME IN THE FUTUR
BEST REGARDS
FABIEN GOTZ
I have been going to McDonald’s in Manitowoc wi. Couple times a day for my drink fixes. I use my mcdonald’s app. All the time. Lately it has not been registered my mc cafe drinks. So far in 2 days I missed out of 4 drinks to register.i am not happy. I hope you can fix this problem. Or you will loose me as a customer. Ty
I just waited 25 minutes at the McDonald’s on Herlong in Rock Hill SC at the drive through for a staff member to tell me they are short staffed and can’t take an order over 10$!!! Wasting my time! This is so unprofessional!
Uncooked food…×2visits. SOUTH MAIN and Rt.37 Massena N.Y.13662
We went through our drive through at 10:22 pm tonight April 17. 2021. We were told they were closed? Our store is open 24 hours? The car I front of us ordered something and they got whatever but we were told they were closed now explain to me for one why they were closed and and another why the person in front of us was served and we were not? Cedar Springs, South Carolina
Why are the ice cream machines always down?
Hello, since you are stepping into politics i
I AM STEPPING OUT OF YOUR CUSTOMER BASE. Thank you and stay well
Can’t get my check I no longer work at east main Street McDonald’s in Albemarle they said my check was sent to home office and I can’t get phone number to see if mailed it’s been over month
Yes I had a terrible time with the McDonald’s in whitney texas please I have come to you guys before and nothing has been addressed about the guy in line behind me was also having issues and was saying “makes you wish there was a Burger King huh” if you guys are serious about taking care of the problems i would be happy to explain it all over the phone if you would send me a number to call directly that would be great thank you
Very disappointed in your new crispy chicken sandwich it certainly did not look like your advertising dry overcooked chicken with nothing on the bun false advertising!
My complain is for store#5904 in Laredo, TX 78043. Orders are never turned in correctly. Always missing items ordered and the food at times taste horrible. It is very disappointing when you spend money on something you want and the outcome is not enjoyed. Food sometimes is at times cold, stale, been there awhile taste. Not getting my complete order is frustrating especially when there is no line and yet your order is missing something and the food is cold. This is not the first time. I understand we are human and make errors, but this has been happening awhile already. This complain is just so maybe a training or refresher course may be given to employees. Warm meals taste better.
I wan a frequent orderer of your McDonalds hot tea. None of the stores near me carry it any longer. It is the only tea I really enjoy. I keep trying orange peco & cut black teas online but cannot find anything as satisfying. I recntly found a McDonalds teabag in a drawer, and brewing that confirmed my opinion. I want to buy that exact tea for my home use. Unlike your also terrific coffee, I cannot find your tea in stores. Please PLEASE sell me your tea bags (on a regular basis), or sell me a crap-ton of it right now, and I’ll empty some space and enjoy it forever.
Doris Cundiff
xxxx Lisa Street
Portage, IN 46368
219-331-xxxx (cell)
Dorixxxx @icloud.com
I’D LIKE TO COMPLAIN ABOUT THE MCDONALD’S AT 2014 LINCOLN AVENUE, LATROBE, PA. 15650. I SERIOUSLY DO NOT EVEN KNOW WHY I STILL CONTINUE GO THERE, BUT IT’S A QUICK STOP BEFORE WORK. EVERY DAY I ORDER A ICED “CARMEL” COFFEE.. AND LOW AND BEHOLD, IT NEVER HAS CARMEL IN IT! SECOND 8I ORDER A NUMBER 2 WITH A FOLDED EGG AND IT’S USUALLY LITERALLY THROWN TOGETHER; HALF THE EGG AND CHHEESE IS HANGING OUT ONE SIDE AND THE SUASAGE IS HANGING OUT THE OTHER, THEN THE HASHBROWNS ARE THE ABSOLUTE WORSE, THEY’RE EITHER COLD OR THEY ARE SOGGY AND TASTE LIKE OLD GREASE, I LITERALLY HAVE TO THROW THEM OUT BECAUSE IT TASTE SOO, SOO BAD! I HAVE COMPLAINED TO THEIR COCKY YOUNG MANAGER SEVERAL TIMES AND HE COULD GIVE A CRAP, HE’S YOUNG WITH GLASSES AND IGNORANT AS THE DAY IS LONG!
My name is Chris and I am writing to complain about the McDonald’s Restaurants in and around Bowie, MD.
Almost every time I go to a McDonald’s around here they never have milkshakes. Sometimes I go to multiple McDonalds’ because I really like your milkshakes but a lot of times they don’t have them and they refuse to make them. Very often it’s not late at night either, sometimes it’s during the day and early at night. Milkshakes are on your menu and so is ice cream, so when someone comes to order them you should have them. I’m a reasonable person and I understand that once in awhile a restaurant will run out of things but when multiple branches of your restaurant are constantly running out and not having what’s on a menu it is very disturbing. I asked you to please do something about this matter. I have been a loyal McDonald’s customer most of my life but ever since I’ve moved here, which is recently, I’ve been having this problem with your desserts.
Thank you for your time and attention.
I’m wondering why your Sturgeon Falls Ontario store doesn’t have any garbage cans outside their place. Thé garbage McDonald’s create is littering the surrounding area. No pride in keeping it clean. Do they only care about the profit margin only? It’s part of any business to clean inside and outside their place of business.
Ordered from mcdonalds and couldnt get my change right or my food and hateful workers
It is infuriating every time I go to any McDonald’s in Madison area they screw up my order every time am I order is a quarter pound hamburger which just catch up it comes out everything but that this isn’t rocket science people I used to work at McDonald’s I know how easy it is Close the bags although he leaves it and everything inside his cold that makes no sense at all
I’m not sure if you take any ideas, I thought I would send you one that I think would be really popular to add to your breakfast menu, either a box of hash browns or a box of mini hash browns. I brought 10 hash browns and it came to £10 and I can’t be the only one that buys more than one. I hope you consider my idea. Thank you.
The Hamburg New York went to McDonald’s on South Park this black manager was a nasty sob I couldn’t get in the door because I have to use a scooter my granddaughter could open the doors because they were too heavy so I went to the drive-thru window he’s yelling at me and screaming at me and he needs to be fired no man to talk to a woman in the way in a handicap woman in the way that he did thank God for Tim Hortons who doesn’t care if I come through their drive thru because I am handicapped and drive a scooter I will go to them I will never come back to that McDonald’s again that man is so rude to every person that ever comes in there he gets on black they’ll never do anything to me well I’m sorry I have a big mouth I will go to everybody here in the village and I will go to the council and file soon against every store owner that don’t do something with their doors for handicapped people you all should be ashamed of yourself thank you very much Mrs Mckendry
For 5 days I have been sending a feedback . My app won’t open! No one will respond to me
Stayed in line at the McDonald’s on Ridgeway Road in Memphis, TN for 20 minutes; no one was taking orders.
Poor customer service.
After experiencing horrible service as well as food at the Delta, Co locate. I am sad to say my family and I are giving up on McDonald’s. I have spent 60 buck or more a month at least for the 2 years at this location alone. This store doesn’t give me a receipt (ever, unless I walk in and ask for one), they have completely messed up our food order the last 3 time and will not help me when I call after driving 22 mins home with the wrong food. Tonight it was the store manager that served me, rude and unwelcoming doesn’t even describe the service I was treated with. I tried to call and was hung up on twice before the line went busy and I gave up. That’s when I thought it’s high time the big wigs know about the problems at this location. Thanks for reading and hopefully helping to transform this store back to its intended goodness.
Just wanted to say the crispy chicken sandwich softens to much in the bag that it is put in. The Only saving grace is the spicy sauce. Also for your large fries and their container, have you ever seen a cup holder in a car that has that shape? How about making large fry containers that fit the standard car cup holder.
I have a complaint first off I’ll let you know I go to McDonald’s every single morning and buy my coffee 2 ice Ed Carmel coffee well I went on Monday morning & I ordered a hot coffee when the gentleman at the window handed to me the lid was no on properly and as I put the cup into the window the coffee spilt all over my leg the person at the window was negligent by not closing the cup and he did not offer any assistance and you could clearly see I was in pain I had to move out of the drive through and said at least 10 min tilll I was able to drive back home he didn’t ask if I was ok if I need assistance if he could replace coffee nothing no show of concern I work in a nursing facility and I asked one of my coworkers to give me some bandaids or non stick gauze so I could take care of my burns it was a pretty bad burn bad enough for it to blister I was thinking of talking to a lawyer but I decided to make my complaint known to you first when I called the same day to talk to a manager they told me call back the next day because the manager for that shift had already left. I feel they could of handled this differently I told the man in the drive through this morning what had happened he apologized and asked if I wanted to talk to someone but I figured they should of talked to me yesterday or got my name and number down cause I felt this is a serious matter I have burn marks and blisters on my leg I have to put gauze on so the blister won’t rub against my scrubs. I would appreciate it if someone could contact me regarding this matter
I work at the mcdonalds in palm coast. FL. On Hwy 100 this store gas not given me my break today. and a previous time this is unfair to everyone working here
and the employees do not get food or nothing this store needs help bad I am about to leave here. We deserve our breaks.
I went through the drive-thru at 3183 Frontage Rd Gainesville GA on 04/10/2021 roughly around 3:30AM. I ordered 2 burritos. As I was waiting I was so caught up in someone being arrested on the premises that I did realize I didn’t get change (I paid with a $20). I attempted to call once I realized this at home and they didn’t pick up. I called again the following morning and no answer. I finally got a manager on Monday 04/12/2021 and she was only willing to give me a free meal. When I insisted to speak to a upper level manager she said they I would have to leave my contact information. I had time today 04/13/2021 to call before work. The ERICA informed me none of my information was left. Nor was any management available for the rest of the day to look at the video to verify. Then began to shout who did I speak to yesterday. When I informed ERICA I didn’t know, she got frustrated. Then said to just give her my contact information or not. When I asked about the manager yesterday ERICA hung up. Following that I called back 3 times and on the 3rd time, it seems as if the line with disconnected.
It has almost been 2years since I fell at one of your stores. I have been suffering with neck pain and I’m in my 70’s. Please make sure all your restaurants are following your safety rules.
My husband and I always stopped for a breakfast sandwich on our way to pick up our grandson from college. It was raining that day and when I walked in the door I slipped on a wet floor. There wasn’t a mat down. I do not want this to happen to any senior citizen or anyone. Thank you for letting me vent.
Since when did yall stop serving breakfast at 3:00am in the morning? Store#751 in Lawrenceville Georgia doesn’t serve breakfast at that yime
Everytime My friend and I come to the MCdonalds Logan Wv location after about 10pm. They stop taking credit cards. They tell us they can only accept cash. This is an inconvenience to the public and this place is losing business. The credit card machine can’t be down every single night. Fix this problem or we will be eating somewhere else.
I waited in line.at the MacDonald’s on Babcock and Palm Bay road in Palm Bay ,Florida after I asked an employee If they had Carmel Frapichano.She said yes but when I ordered them they said they were cleaning the machine.He told me no way was he gonna give me any and I had to settle for something Else!!!
On April 12th 2021 I sent an e-mail about the fight of employees at the Buck Walter Pkwy. in Bluffton, S.C. Why hasn’t a returned reply with an explanation been sent to me? Not the way Corp. MacDonald should handle e-mail.
I HATE drive thru!!
I HATE eating in my car!!
I want to sit at a table , put my drink on the table. I like to set my food down , not have to hold it under my chin and try not to make a mess!!
When will y’all bring back salads???
I stopped going to McDonald’s fro these reasons! I had been going about 3 to 5 times a week!
bring back car hops
I had a Doordash order at McDonald’s 282 Winthrop St, Taunton, MA 02780 when I noticed an employee preparing food for customers without a mask. I think that is not a safe procedure.
Drive thru. Cold, salty & greasy fries. No straws. Ask for ketchup & Mayo & didn’t get them. Restaurant #626. Order number 1336. Visited 4/11/2021 & spent $23.62. The person taking the order got it right & was pleasant. The person filling the order didn’t pay attention. Very disappointed. Could have gone to Wendy’s down the street. Won’t return to this location!
All of your stores need Better walkers none of these people were coming in your restaurants know how to freaking make orders right
Dear sir,
I am bhupendra and I am working in Warren academy school jaipur as a incharge .we are going to plan to give our school kids gift voucher so we need to taiup with mc Donald’s .I was visited in your sahkar marg branch but no one responded me .so I request you to please contact me as soon as possible.
Thank
Bhupendra
982901xxxx
Someone really needs to look into the McDonald’s in Yulee by whataburger I don’t know who runs it if it’s ran by someone personally but they suck I’m in the restaurant business and this McDonald’s is the worst McDonald’s there is they close when they feel like it they only serve what food they wanna serve when they want to serve it I mean you can’t keep business that way I called and ask them if they’re open and if they’re serving their full menu they tell me yes and I show up 10 minutes later and they block it off and tell me they’re closed it’s so frustrating when I’m in the restaurant business I’ve worked all day and all I want something to eat and every time I go to this McDonald’s there either close not serving anything that you can eat so I don’t know what the deal is but somebody really needs to figure it out because this McDonald’s completely sucks I’m sorry!!!
Warrior facility is terribly slow for the last month. Took me 24 minutes to go through the drive through at 8 pm. Only 7 cars in front of me. 2nd lane has been closed for weeks. It’s ridiculous.
Why is the McDonald’s at 2650 on West Sahara always so nasty the driveway it’s always full of trash nd rubbish and other stuff that Dnt need to mention also in front of the building there’s always all this trash and the place looks like terrible I live around the corner and I will go there And this many times if I said something nothing is done anything about it
Went through McDonald’s Jefferson city mo. S ten mile dr. Has threatened to put an order of protection on me because they don’t know how to take orders at the drive thru and I got mad. Don’t know how they can do that but I think they were just being rude because I got mad. I ordered 4 happy meals 2 cheeseburgers and a small fry. They charged 28.92 on my credit card and did not give me my receipt. Called and asked to talk to gen mgr and a Rachel Cooley got on the phone and threatened to put an order of protection on me so I won’t go to their restaurant anymore. You cannot put an order of protection on someone for getting mad or being rude back to the emoloyee who told me she only waits on people who are not rude. Did not matter that I repeated my order 8 times to 3 different people and they still didn’t get it right. Was raining and I was soaked by the time I got done. They had me pull up to wait on order and after 10 minutes I had to go inside. They will not have to worry about that order of protection because i will not be back to that one. Ever. However I would like the amount of money they overcharged me back.
On Saturday April 10,2021 I placed an order at the Waynedale, IN McDonalds
I ordered through Door Dash and received an order that was all wrong hence one sandwich.
I placed a call to the facility. It was answered and I was asked to hold. I was on hold for 26 minutes with no one returning to my call. While waiting I was listening to foul rap music that is inappropriate in the workplace. My delivery number was 389886.
I am sorry to say that the customer service did not meet expectations.
Ordered food, egg, sausage, teas, and two blueberry muffins. Got home, not blueberry muffins in the bag. Called the store. Spoke with Ms. Higgins the manager. Explained my situation, she asked me to drive back to pick up. I told her it would cost me more in gas to come back. I asked if she was going to pay for my gas, and said I didnt pay for your gas to get here. True, but I didnt think I would come without all my food. I would have thought shed been nicer and said Ill put your name down and next time you come back we will give you two blueberry muffins. Instead Im done with McDonalds over 4.38 plus tax and a smart mouth manager. My visits this store 3-4 times a week. Im asking her and others not to go back. Im in sales. A customers word of mouth on a bad experience kills business. Now McDonalds is a lot larger than me in life and you may not care to lose me, but you will not get a dime of my money ever again. Experience at store #4990 Shelbyville, TN
I visited the Barberton Ohio McDonald’s this morning, I went through the drive-thru at 5:03am and the speaker came on and said “our store is closed” several times,the store opens at 5:00am, so I pulled to the last window hoping someone would acknowledge me, by this time it’s 5:10am and I could clearly see two coworkers stocking and ignoring the fact that I was at the window, I see that they aren’t going to help me, so I had to leave to get to work. All they had to do was just acknowledge me, but they never did. I am disappointed and probable won’t go on the weekend. 🙁
So when a place us open n you have someone that is hypoglycemic n needs to eat so you go n get it but on another day they can’t or won’t do it…everyone don’t or won’t have or use a credit card ..its easy let pple call in there order they walk up pay for it all done wow that’s easy iv got it done before same place just a different manager not good …if pple have to eat but can’t get it n they get sick well McDonald’s
One of the employees has gotten out of line many times with me. I have went to the managers advising them of her behavior Jessie Lynn at the collinsville va store. She has completely disrespected myself and my boyfriend multiple times. But yet she is still working
I had the worst experience at this location, one of your employees Alex Garcia threw the bag with my Order at me, and slammed the window, then when I asked for a manager, some guy came to the window, I voiced my concern and all he said is that I will talk to him, never got a apology. I feel this is not someone you should have representing your Company.
At approx. 1245 hrs. on April 09 2021 at the MacDonald on Buck Walter Rd. in Bluffton ,S.C. While ordering ,a very load commotion coming from the cooking area got the attention of the order taker and myself.The order taker moved her right and tried to quiet the cooks down. It didn’t works I moved to me left to also see what was going on. What I saw and heard was female Black employees fighting.The large female dressed in blue uniform, was calling a black employee dressed in Yellow shirt a F—– N—- and not once but this on for approx. 10 minutes. I asked senior employee did any one call the police? She said yes and I also called.Please call me if needed. Very was upsetting for this senior.
I understand that you are now hiring management people based solely on their race instead of their qualifications.
1) If I go to eat at your restaurant and My food is prepared by people hired by their race only, I’m not eating that food.
2) Contact Coca Cola and ask them how their prejudiced behavior is going.
3) I will never enter a McDonalds restaurant ever again.
I go to McDonald’s on Martin Luther king boulevard in Greensboro 3 times a week And every single time I go through the drive-through my order is wrong so I sit and wait for them to correct it which is OK if it would happen once in a while but it’s every single time I go it’s ridiculous How bad this McDonald’s is.
The McDonald’s in Pontiac Mi on Woodward Ave has the worst service ever bad attitudes no customer service training short staff like one person and she just mad and it shows! Customer service is just not a requirement by McDonald’s no more and it’s time you all did some customer service training
Went to McDonald’s on 301 in Zephyrhills, Fl for dessert on 4-7-21 at 3:40pm. Ordered coke and ice cream. Paid and requested receipt, was told to get at next window. When got to next window was told should have received at first window to pull up and they would bring out. Ordered at 3:30. Waited 10 minutes, no one came. Drove back around had to wait in line and requested receipt, was told unable to give due to time, advised was told to wait and they would bring out. Told probably told to get rid of me which I agree with. Said was not moving till I got receipt .Everyone shuffled around, I asked for Mgr. A young man who said name was Joel and was Mgr. gave me receipt. When I went to do survey hard to read numbers said unable to do. Feel was given hard to read copy to get rid. I feel every customer no matter what they order should be treated same. Had ordered drink and chicken sandwich earlier at McDonald’s on Hwy 54 and no problems. Every time I go to 301 I have problem. FYI It was 4;01pm when I drove off. What is the problem with this location? I use the receipts since your app requires my photo and contact information which I will not give. Why do you need?
McDonald’s at 4959 N O’Connors Irving, TX is the worst location in Texas. We visit this location regularly, and on each visit the staff is never welcoming ever! Some of the orders are always wrong, they pretend they don’t understand and just give you anything, what they felt it should be instead of verifying the orders. The English barrier is very bad and that affect my desire to continue to visit any of the McDonald establishments, and I am certain it will not get any better. It is a waste of my time, effort and money to ever visit McDonalds again!
Fast food no more. I sat in a drive through line and left before getting my food. I took 5 to 10 min per car. Weather it b a staffing problem or other. I would consider this unacceptable. Gastonia NC Hoffman Road.
Terrible not one employee with a mask covering nose. Hamburgers were cold and rubbery fries cold soggy . This one needs help. Employees leaving cigarette butts on bathroom restaurant #5000 ticket 231 15.67 4/8/21 12:15 pm walk in
big mac sandwich meat has decreased a lot in size. you cant even see the meat out the side of the sandwich anymore. nothing but bread.
Just wondering
…….can you have sausage patties any thinner?
So sick of being ripped off by your company! This is the fourth and final time I have been charged on my debit card a different amount than what is on the receipt since no one is doing anything I am finally made a police report reported it to the better business bureau and don’t know what good it does I get the standard business reply from y’all so we will take it to the next level.
I went to Raeford road McDonald corner of Raeford road and Ireland drive fay Nc 28304 ordered at 8.58 left at 914 with my order. Said had to make our quarter pounders ans get home and it’s cold everything in bag was cold! Every time I go to this location it’s pull up and a 10-15 min wait. I complained amd was told oh well you order quarter pounder you have to wait! What in the world any other location boom food instant! No one inside dining amd no one else pulled up just us! I would like to talk to someone about issues there!
I go to McDonald’s 3 or 4 times a week and was very happy. But you sell Coke-Cola products. I have to boycott Coke, so do to circumstances beyond my control i will have to stop coming to McDonalds or until you change to Pepsi products.
I used to enjoy getting a buttermilk chicken sandwich. But the other day I could find it on the menu so I got the crispy chicken sandwich that you offered instead. I don’t know who came up with that sandwich but it was the nastiest sandwich I ever ate. The bread was nasty and the chicken had no seasoning. i wish you would put the buttermilk chicken sandwich back.
I placed a order today at 5:20pm totaling $50.19 via drive through window store #2683. 3 Crispy Chicken sandwich were not received ($25.47). Paid cash. Need refund for missing items promptly. My cell 929 237 xxxx
Hi
Your stores are not keeping unsweetened ice tea brewed for customers. I have been asked to park and wait or choose another beverage. Not acceptable!
I would like to open a McDonald’s restaurant in Zimbabwe
Several McDonald’s is not wearing mask right. I went to reason-ally Suncity location none of the managers and some of the employees not covering the nose . You are breathing in to the food. I complaint 2 of them last week . Still is not corrected.
You have a Restaurant at Goshen and Coliseum in Fort Wayne Indiana that has litter all over around the outside. It’s a disgrace. Please have someone clean it up. Thx
I stopped going to the MacDonalds in San Augustine, Texas can never get an ice cream cone, the people are rude too
Yall need to change your mobile app!!! I just had it out with one of your managers because my mom is sick in the bed and wanted food and because her phone wasn’t at the store they wouldn’t give it to me!! My mom paid for it online it should have been given to me not ping when it gets to the store !!! I always have nothing but problems out of your company
My granddaugter Jennifer Mansfield worked at 2 of your stores, one in Monroe, MI on Dixie Hwy. and one here in Dickson, TN on Beasley Dr. She emailed her new address to the Michigan store so she would get her W-2.
Problem is she never got her W2 from either store Could someone please contact me about this problem!
My name is Carrie, I recently visited one of your locations in Apopka, FL. I ordered food and noticed there was quite a wait. As I finished paying for me food, I waited more to get the food. I was currently on my lunch break at the time and asked a young lady at the pickup window, how much longer will it be. The reason for that is because I couldn’t wait any longer and instead of getting upset because of the wait time, I decided to just ask, so I can get refunded if the wait was going to be long. I got a COMPLETE attitude from the young lady whom I believe name was essence. After I asked her not to have an attitude, she gave me even more of an attitude. We started to exchange words back and fourth. Once she gave me my food I asked for ketchup in which she was more worried about continuously going back and fourth than she was giving me my food. I even asked that she gets a manager after taking my bag of food and dropping it on the floor, LITERALLY. If you have video tape pulled up, you can see her aiming to fly out the drive thru window to come attack me. Luckily there was employees there to hold her back. She still kept on cursing me out left to right and then said that I was luck to be in the car and said that was my safest place for me to be so she doesn’t attack me. After asking for my money back after she slammed the drive thru window in my face, I kept repeatedly asking for a manager and yet, no manager insight until minutes later. The young lady even threw the next customers order at the drive thru window with intentions of it hitting me. Luckily, the window was closed. This behavior is TOTALLY unexceptable! If I treated a customer like that I’d be terminated, IMMEDIATELY! I called the location after leaving to get the young lady name and guess who answered your phone still going back and fourth with me. I kept calling and it was the same young lady to answer whom kept exchanging words with me over the phone. No manager at this location has done ANYTHING from the time this happened to the time I called to speak with a GM in regards to this. I will not stop doing what I need to do on my end to get this resolved, even if it involves legal matters. I am disgusted by the behavior of your employee, and no way shape or form should any customer be treated that way.
I have always liked the fish sandwich. However in the last few years, the price has gone up and we don’t even get a full slice of cheese. Note photo taken 4/1/21. This is really pathetic!!Guess I can’t submit the photo. Not even a full half slice😪
Hi, i ate at McDonald’s in Baxter Springs Kansas Sunday April 4th 2021. I ordered a sausage mcmuffin w/egg. My egg was round(supposed to be) but as i ate it, the yoke was not cooked and very runny. I ate it not thinking much about it. I got very ill a few hours later. I’ve now missed two days if work. Baxter’s McDonald’s is going down hill fast. I hate this because i love mcds and Baxter doesn’t have many places to eat. But I’m more out 2 days of pay because their employees just don’t care what they serve up. Thank you, hopefully this helps with something.
late delivery
ordered at before 2pm
arrived at before 4pm
what a service guys
I just tried your new chicken sandwich & I have to say, “It truly was the WORST chicken sandwich I’ve ever ate.”
Been disappointed because my store does not offer salads, farfaits, or grilled chicken sandwiches. I try to make healthy choices but there are none available. Very very unhappy….
Kewanee IL store
I was at you McDonald’s store in Brooklyn Park mn, at Hwy 252& 85th Ave. Around 8pm. I had coupons buy one get one free. My boyfriend ordered the 2 spicy chicken sandwichs / coupon my mother and i ordered the Big mac’s / coupon and then I ordered a large French frie / coupon with it. Went to the pay window i wasn’t sure if I could use the French frie coupon they told me I could only use one coupon per visit. When it clearly states 1 coupon per person or visit there was 3 people so I should have been able to use forsure the 2 coupon this has happened twice now. I think you should train your employees better and managers. We will not go to that store or any of them again. And I will be putting this on your neighborhood Facebook page. Since we only live a block away from it. I am very upset about this.
The McDonald’s in Toledo ,Ohio on Laskey and Jackman for some reason cannot take orders in a timely manner or give receipt for your food that you order and your food is never hot I ordered my food at 9:05 and I am still sitting here waiting on my food and it is 9:49 right now . And still no food. I have complained to management and corporate but still nothing changes
At McDonald’s on Georgia avenue in north Augusta, SC 29841 before 7:00pm in the evening the door unlocked the African American manager is telling customers that only the drive thru is open.
Well we tried the McDonalds on town center blvd in Forks Township again today. I am not sure why because we have never gotten hot food there. Today was the worst of all. Milkshake machine broken AGAIN cold fries and the wrong sandwich which was also cold. We are done NEVER AGAIN
staff at tamarack village cant get an order of coffee right,,gave them many chances and its not even busy when we go (6am)
Why are the teas watered down now
Good afternoon! I usually enjoy your unsweetened iced tea daily. It usually cost $1.09! Today I stopped at a different McDonald’s and was charged 2.60! That’s crazy! Rude person said prices went up on ! Extremely frustrated!
My daughter is a senior in school we have said she can’t work past 10-10:30 but forever put her on at 11-12 how can this all be fixed
Waited 25 minutes in drive thru for a once again half full large fry that I paid over $3.00 for.
I guess we are done. My daughter gets no more McDonalds. Pathetic. Simple things to fix, but they just can’t do it.
I had a horrible experience with McDonald’s in Worcester mass on main st placed my order drove up paid for my food and was told to go ahead and park in the parking lot to wait for my food after 21mins of waiting for my food I would have gone in but I had both my kids in the car so I couldn’t they gave me my food with a attitude and wile I checked to make sure my order was right they did not make my order Wright gave my son onions in his burger and he is Highly allergic and I asked for 2b meal I had only a pound of onions and mustard long story short I paid about $27 nothing
My husband work for parol Macdonald’s for more the 20 years and one day two weeks ago recibe call from Soledad original manager ‘ I had to let go ‘ she say ?? before, maybe 2 weeks . She was tock with my husband and say him has to work in other place ? My husband say no ! I’m not salary manager and stay here ! She say !im the boss and can do everything I want ! I I can take your benefits I can take your position , I put you crew líder no more manager !and others things I don’t remember ! I can’t understand why the corporation don’t do it something ? When my husband is good worker and good person loyal to Macdonald’s ! and what can a person put in charge , that person don’t have any ethic wen talk like that ! Because have a power !!! I work for 18 years in other BusinessMy boss never talk like that to me , and we say something when is Wrong ! Not come and raise her voice ! We are human person with dignity !!
The last 3 times I’ve been to McDonald’s I’ve had absolutely cold fries. I am so tired of that .we pay a lot to eat there and I am on disability cant afford to eat out much and when I do I should have at least warm food. The burgers were cold too but the last 3 times on the fries
Thank you
Kathy Cooper
Katjoxxxx @hotmail.com
Wish you would quit handling Coke products ! They can sell to China but move out of Atlanta for a fair voting amendment they know nothing about ! I will not honor any business that carries their products ! I have to explain this to my Grandchildren ! I would spend sometimes $40.00 a week ! Sorry you have to be caught up in this but it is rediculous that these companies pander to political agendas ! I guess it is you grease my palm and I will grease yours it is total corruption and not fair to America !
Because of your contract with Coke my wife and I have decided to suffer withdrawals from McDonald fries and etc. Coke’s decision to make a corporate comment regarding Georgia voting laws exceeds our opinion of acceptance. Every employee of coke has a right to complain, if they choose, about Georgia laws, but, in our opinion, the corporation should not speak for every employee. Our purchases will probably go unnoticed on your balance sheets but I feel there are others that think the same way we do.
Today at 10:15 me and my boyfriend was coming to get some breakfast when it came time to order our food we ordered it when up to the first wimdow where they told us the proce of both our orders the first order we paid with my card and they gave it back to us less then a minute the second time she took our card again thua time she held our card and didnt tell us nothing we sat there waiting for my card for almost eight mins realizing she never handed ua the card the whole time the wimdow is shut and we here people laughing and playing around including her we say excuse me they ignoring us we knock on the window nobody answer it we knock again a man come to the wimdow saying stop knocking on the window after we explained that the lady who took our card has had it for almost eight minutes has never given us the card he says i dont care not my problem and says domt knock on the window like i said and shuts it in our face at this point were starting to get upset but we demain calm we knock again and he says here go your card so we go to the next window the manager yelling saying dont knock on the window etx we trying to explain to her why we were she not trying to hear us so at this point its like she being rude disrespectful unprofessional etc then. She tells us to get out the line we like no we not we just paid for our food at least we thought they disnt have no more paper is what we were told so at this point after her going off and thw guy there togethsr at us we like we just want our food at this point they take like ten minutes to give us the food they only ebd up giving us one order but not the drinks then she says well u anit pay for that we explain they had our card for eight minutes what was they doing she like they had to wait for me whole time she didnt apologize for nothing it was very unprofessional i go to mcdonald alot and this was the worst of them all we got the food, and was scared to eat our foos because, they held it
I went to the location in forest park on old Dixie in Morrow GA. Quit a little scam they have going on their. The girl took my order with an attitude, I gave her my shut of credit card that I use for travel. Of course it came back declined. Something told me from her attitude not to give her another card, so I gave her cash. She basically threw the 13 bucks at me and cold food. I was supposed to get back 48 cents more and it’s her bad attitude that caught me. I drove back around and told her she forgot my 48 cents. She said we don’t have change. I said why didn’t you say that in the beginning. She got really nasty then and said…we can refund your money and you can give the food back. The money is not the issue but that they could scam people this way, and not say anything. If your running to work who has time to go in and get a refund. I always eat in the car on the way to work. Old muffins on sandwich and the hash browns tasted like they were cooked in yesterday’s oil. You get alot of complaints at this location. McDonald’s used to be a place of service and pride. I had to throw away my food. A waste of 7 bucks. I’m not letting this go. I’m so peeved at the way she treated me. I will be emailing the president, Clark Howard or however I can
I have a complaint about your manager in North Topeka Kansas and they’re cussing out my fiance when she’s working for doordash called her a fat lazy b**** and I want something done before this guy he’s the manager last night in North Topeka KS other doesn’t get done I will sue everybody but that is so messed up that was unprofessional or I’m getting a lawyer somebody contact me as soon as possible
My husband and I n grandchildren go to McDonald’s about once a week we ordered the happy meals n 2 value meals. N before I tell you we never or se
Big mac myseum totally messed up my order and went back down. Took almost an hour, 54 minutes to be exact, to get thru the line and get the order replaced. Totally unsatisfactory. Worst experience ever
Im writing to tell you that i got food poisoning from your restraunt on the 24th of march in pontoon Beach ill 62040. I contacted the restaurant and they acted like they didnt care i don’t want others to go threw what i did i still cant hardly eat
I am attempting to get a major problem resolved with several high school children (including my 16 yoa son) working at McDonald’s 9145 Eastchase Parkway in Montgomery, AL. They’re working long hours and not being allowed to take breaks. This has been the second night my son came in 2 hours early for support and after working straight 5hrs he asked the manager could he have a break and she replied No one is getting a break tonight. This is a repeated incident that has been reported and not resolved. I don’t want him to resign because this is his first job and doesn’t want this to discourage him in life. He is very passionate about his work.
Love your food! I won’t be visiting any of your restrtants or anyone else’s that serve coke products until they decide to quit caving in to the extreme left!. 😐
I had the worst experience ever at the 3875 Medina Road Akron Ohio location today 4/3/21 at 4:45pm.
I ordered curbside pick up. I wait a half hour for my food ( it’s a large order, a 52.00 order ) and when the food gets to the car I’m missing 4 items. I call back into the store and the manager on duty was rude! She kept insisting the food was in there but it was not. I wait another 15 minutes for the other items. When I get home the fries are cold, old and stale. Not cold from waiting but cold and old from being cooked forever ago. Insult to injury, two of the items had hair in it! The Big Mac and a fry both had hair! Disgusting! I tried leaving feedback on McDonald’s website but the locator couldn’t find me. I’d like someone to contact me as soon as possible. This location is nothing but problems.
When are you going to be bringing back the Steak Egg Bagel? This WAS your best sandwich. It is long overdue to bring it back. I know I am not alone in this view.
Please respond to let me know if it is ever coming back and when.
I went through your McDonald’s on 23rd Avenue in Greeley Colorado tonight where I received a Oreo McFlurry and 3 plain hamburger patties the Oreo McFlurry however had a very large black screw in it probably from some of your machinery when I called the police to tell them about this through the woman said I’ll make you another one I said no it’s okay it’s okay then she asked me to bring back the very large black screw so I did when I took it back to her she said that she didn’t know where it would have came from and acted as if I was lying I never asked for any product back ever even though she should have remade me a McFlurry I didn’t ask for one I checked the McFlurry that have the contaminated screw in it and the woman was very very rude supposedly it was a night time then I would like to formally make a complaint and hopefully I don’t have to go further with this thank you
I was just in the McDonald’s in Woodstown New Jersey. There was no hand soap in the ladies room. When I went and talk to an employee she said they have not had hand soap in there since Wednesday. This is Friday! That is disgusting!! She said they have asked about it and nothing has been done. Also there is a Dollar General right next-door why can the manager not go over and buy some hand soaps to put in the ladies room! Even if Covid wasn’t here it is disgusting!
Mcdonalds Jesse Jewell Pkwy Gainesville ga.
Employee at pay window tried to get me to donate money by buying bracelets. I ask what organization was the money going toward. He said my room & board. This is wrong!
I need a claim form for an incident at McDonalds in Stuart, Iowa on 04-01-21. Please email a claim form to me asap. I tried calling the 1-800 number, but the hold time was to long. Thank you.
Ice cream machine down, really, waited in line to find out ICM out of order, are you kidding me.
You could learn much about product, customer service, how to get customers through line from Chick-fil-a.
I’m writing to inform you of the horrific service I had at the McDonalds located at 4201 Fleur Dr in Des Moines Iowa 50321 on Thursday April 1, 2021 at approximately 11:00 AM. I had a large $25.00 order that included a large sprite, that I didn’t receive with the rest of my order. I asked for it and they said they didn’t have Sprite as the machine was broken. They didn’t mention when I placed the order, but argued saying that they repeated my order back to me 3 times and I didn’t order it. She had an accent and was hard to understand. The screen did not display my entire order for me to confirm everything was correct, which I tried to explain to her. I asked if I could get a Fanta instead of Sprite. Then in a very snotty tone she said ‘You didn’t pay for it’. Then I asked them to take back the Coke I DID pay for and replace it with a Fanta. The woman pushed the Coke back at me. I placed it on the ledge and asked them to give me a Fanta instead. They refused to and then began speaking to each other in a different language, assuming they are talking about me. I once again tried to hand the woman the Coke and she refused again. I then tried to drop the Coke inside the window. The woman grabbed it and threw it in my face. I had pop all over me and all over my car. I asked for the manager and she said she was the manager. I asked what her name was and she told me it was Maria. I called the police which amounted to nothing. He was able to get the General manager’s information. Her name is Jenny and phone is 612-5043. She wasn’t available at the time and police officer said she was the only one that could play the tape. I don’t know if I will ever go to another McDonalds again and I used to go at least 10 – 20 times a month. This is absolutely ridiculous and all because of $1.00 menu item?
Hello we went to the Macdonalds at Duckmanton Chesterfield on Tuesday the 30th of April 2021 and walked in to place our order between 5.30 and 5.45pm
My sister got her order first as she was paying separately from me and the rest of the family, anyway she placed her order and got her meal and stated NO CHEESE as she is allergic to it her till number was 032 so when she got her meal and her extras she waited for me and then we went to eat our meals in the car.
My sister checked the box said NO CHEESE on it and then started eating she took a bite of her Big Mac and then after a minute she started going hot and a red rash coming up on her face an neck and so she looked at the burger and it contained two lots of cheese so she took her injection then took it back.
The member of staff was very good with her they gave her a refund and then she started shaking she asked her if she needed an ambulance and then walked her back to the car, the manager also come to see if she was okay.
I drove her home and she was quite poorly for the rest of the evening.
I was wondering out of a gesture of good will that we would of been given some free meal vouchers as the rest of our meals got cold and some was wasted as we was helping my sister and injecting her, and my young daughter got very upset as she had not seen this happen before.
I would appreciate you to get back to me with an answer to this email thank you
I did not receive my two breakfast burritos or my cookies
Had cold food then I took it back out red sauce on my burger when I asked for brown and I have allegory Bassett pole McDonald’s manager is jade who is really rude and because I can’t get there for breakfast she’s refusing to issue me anything
I was at McDonald’s on 41St in everett around 12:50 my order was missing 2 fries they lied and said I only got charged for 3 I had a reciept they refused to look at my reciept called the police and walked away from the window ignoring the issue I paid with my debit card I’m low income and they stole my money and wee dishonest
my order of fish and fries(the fries were cold and hard)
the manager wouldn’t give me her name.
my order # is 1213. date 3-31-21-at 730pm.
I want a refund of my order.
Please contact me- Dianne Srooka
708-415-xxxx.
Thank you
I purchased a fish and fries with a sprite at about 730 tonight.
Live 3-5 minutes away and when I went to eat the fries they are hard and cold. I want my money back. The manager (girl) would not give me her name when i called in.
She kept telling me come in another time and I’ll give you more fries.
I want my money back.
My name is Dianne Sroka
708-415-xxxx.
I will probably never eat at McDonalds again. I had yesterday a chicken filet with two pickle slices. It was the driest, tasteless chicken sandwich I ever ate . I have been eating at McDonalds for over 50 years and this was disgusting and expensive for its value.
I just left your location on Palmetto st in Florence SC. I sat for over 10 min waiting for someone to take my order. As I sat waiting ( with no one else in line by the way) water was pouring into my car from the edges of the sign. Then when someone finally comes to the speaker I can hear them laughing. By this time I am really frustrated and annoyed. So much so I forgot to order the main thing I came to get. I pay and get my food with no thank you, have a good day, nothing but just handing me the bag. When I get home and start to eat my Quarter pounder, a few bites in and it is RAW! Last straw. I called the store and asked for the manager who was less than helpful and finally hung up on me. I will never go back to that location again. What ever happened to customer service. Are these kids not taught in their training to say Thank you, Have a nice day, or anything???? I’m totally disgusted with this whole situation. Rude Rude Rude. I hope I don’t get food poisoning from the raw meat!
I was just at McDonald’s.
location in Cicero ny.
We ordered 2 breakfast sandwiches.
We had to drive up and wait.
That’s fine until 15 minutes go by with no one coming out.
Went inside for it to be sitting on the counter. The workers said oh that wasn’t taken out. Cold sandwiches are always great NOT!!!! We want are food and leave. That’s why it’s called a drive through.
Morning manager at silsbee McDonald’s 3-31-2021 mixed my drink with I don’t know what after he continually gave me the wrong drink 3 times.and every time I ask for grape jelly he gives me strawberry on purpose.im very aggravated at the constant problem with him..I spend my money and can’t even enjoy my food.
Good evening to whom it may concern.
I visited your business earlier today and brought a meal #3 to exact.
The meat wasn’t cooked all the way through. It was pink on the inside.
Tried calling back four times and no one answered.
I need someone to contact me as soon as possible.
The location was in Fayetteville NC on grove st.
My name is Sandra McMillan Patterson
910-574-xxxx
Thank you for your support
Mcdonald’s desturaint on at.andrews rd. Columbia sc. 29210. They have NEVER had soft-serve ice cream at night ever .ever ,ever. It’s because they don’t wanna have to clean it . Very bad business. This needs to be addressed. It’s rediculous.
5 complaints.
1. Ordered 2 chicken sandwiches deluxe. Was given plain chicken sandwiches.
2. Same again happened. Ordered 2 chicken sandwiches deluxe.
3. Ordered coffee and they omitted the cream.
4. Same as above, Ordered coffee with cream and cream was omitted.
5. Ordered coffee with cream and the covet was not put on tight and as the employer handed it to my husband it dumped all over him, the steering wheel and the seat divider and down the gear shift. These were 5 different times. This was at the Clio, Michigan restaurant. Not sure if we will visit again.
I’m writing you now because I left a complaint about your manager gable at the McDonald’s on 500 s 210 w slc no one ever got back to me now today I went to by Two large sprites and two fresh hashbrowns we pull up to the window she said you’re the one with the two sprites in the hashbrowns yes well I refuse to serve you because we mess on your messed up on your order too much so we have the right to refuse you service is what kind of mess is that she is going to hurt your company they’re so bad and I am going to make the worst reviews because you guys have not got back to me like you don’t care
Why is mc.donalds always closed and move very slow
The McDonalds in Tappahannock Virginia on Monday thru Thursday stays on till 1200 and you have employee around 11pm not taking orders cause they closing early at night cause their boss or supervisor are not there. Not right.
Horrible service consistently, I call the restaurant and complain, and my next visit is the same. I am very frustrated. Not sure what to do, other than stop going to McDonalds
Your “crispy” chicken should be called your “soggy” chicken sandwich. It was horrible! KFC puts you to shame.
McDonald’s on 500 e. Charles st in Muncie Indiana has the worst service I have ever been to I’ve been there three times and three times I’ve been stuck waiting for food either it didn’t come out right or it was cold or they just decided not to bring it out to me was the drive-through I demand that they do something about this McDonald’s as a button on Pinterest to I think you people all me money for going there three times and getting three times you are wrong at all the three times it was over $24 bill
On the 28 of march I went to McDonald’s and bought me and my girl some food and I had a hair ball in my burger and I want to know who I need to talk to about that I have pic of it and I will get me a lawyer if I have to that’s nasty so please get back with me my name is wallace thanks
I wanted to make a complaint about a McDonald’s worker who messed up my order, was being rude, and had me and my family sitting at the Drive thru for a long period of time. It was the McDonald’s Restaurant #12004 xxx E Beasley Rd Ms Hinds Jackson, Ms 39206 601-956-xxxx or 601-918-xxxx. 3/27/2021 11:48p.m. The problem needs to be corrected I was very upset about the situation… The worker was on her phone while working and I could see her through the drive thru window.. light skin complex young woman very small had an attitude…
Your Brookfield wi Moreland rd location is only putting half a slice of cheese in their fish fillays two days now
I was traveling from Los Angeles to Las Vegas and stopped at McDonalds in Barstow, CA. We ordered 4 double cheeseburgers, 2 fries, 2 large drinks and 4 apple pies. We were given the wrong order consisting of 1 quarter pounder and 1 small fry. We did not open the bag until we were back on the road and were not able to turn around. So, 4 people had to share the quarter ponder and fries. Needless to say we were quite angry.
They did not take my order then come on the speaker and say your banned and we can’t no longer take your order anymore like for real I was trying to get my baby some breakfast to eat
When are you going to bring back the chicken fajita roll-ups. That was a best seller.
Could you please explain to me why the McDonald’s in Metairie Louisiana zip code 70005 on veterans would allow a person to walk in and place an order 1 min before I could park my truck get out and walk to the door and she say the inside isn’t for customers as I watches the other person order get there food then walk out the time being 7:21pm. I understand we going threw a pandemic but I have been going to this McDonald’s since I moved to the neighborhood 3 years ago and just the day before I was able to walk in and get my food to go. I then asked the lady who locked the door what was the location number so I could make a complaint she told me figure it out yourself. I really would like an answer why this happen to me not just an apology. I took a small video and some pics of what happen and the door being locked at the time it says the inside is open. I don’t appreciate how it made me feel or what thoughts it made me think as of why I treated like this
I just went through the drive thru and ordered a deluxe crispy chicken sandwich. I was charged for and given a plain crispy chicken sandwich. When I drove back around and told them what they made a mistake, they said they would take care of it. I really thought they would just take back the other sandwich and give me the correct one and NOT charge me the difference. They actually took back the wrong sandwich, refunded my card (which will take a week to show back up on my account) and RECHARGED me for the correct sandwich. My husband and I frequent this McDonald’s several times a week. I really thought they would just give me the correct sandwich and not worry about the difference. That would have been good customer service. I guess that’s not what McDonald’s is all about.
I read where the Big Mac was being taken off if the menu. Please reconsider as this is my favorite burger!!
Food was cold, bread was dry,Cheese was not even melted!
We waited 40 mins for 4 biscuits and the young lady was rude ask her questions she was being real rude and wouldn’t answer how long it takes
Waited for almost an hour for my food. Did the curb-side pick up, no message outside to say get in drive-thru. After waiting 20 minute got out of my car to see what was going on. Got to the door which was locked. There was a rolled up paper on door, that wasnt readable. After banging on the door manager came stomping around with no mask on and slamed hand on the sign and pointed. I asked him “even your curb-side service” he turned and stomped away. I yelled “turn you curbside off if you arent doing the service” but he was already back in the back of the store. I get back in my car and get in the drive thru and when I get up to the speaker they couldn’t find my order or know what I was talking about. The money for the order was already taken out of my account, which made me upset. Finally after 45 minutes of waiting I finally made it to the food pickup window. This is what broke the camels back for me… They hand me this large bag that didnt fix threw my window, they turned it sideways to get it out their window. I finally get the bag in my car in away, to find drinks in this said bag. The tops were all off and the drinks spilling everywhere. Also two of the drinks were free floating in the bag, not in a carrier of any type. The drinks were also all wrong. Then as I was handing the drinks back I saw I was missing items in my bag. I asked for them, the gentlemen was nice enough to get them for me, which I’m thankful he did. After that chaos an hour and a half later I finally get home with my food, note I live 3 minutes from this McDonald’s. We start looking over everything and well it was all crap. The food was not made to the receipt. Had things on them that was ask to no have on them. Also my husband who had worked for McDonald’s noticed something, the labels on the burgers had turned black. So that right there showed they sat for longer then their shelf life. The tabels also said 19:19 I didnt get to the window until 19:50 plus the ten minutes of trying to fix everything before leaving. Also looking closer at the burgers they were so dry and black it wasn’t even funny. My roommate attempt to eat one of his burgers but ended up getting sick. My child didn’t even touch his happy meal, it looked at the food and threw it on the ground cause it cold and soggy. I was very upset about how things was handled at your Norfolk, VA location on tidewater.
Hello, I’m a concerned customer. On 3/27/21. At the store on dimond hill road woonsocket ri. I witnessed a manager with short bl. Hair. Was really disrespectful too her employees. Very nasty response to them in front of everyone in line. This is why, nobody’s eager too work there. Very nasty personality. Please, know this you’re employed people keep that store running. There’s no need for ignorance. And , in order too have a upbeat n productive experience. Niceness and just a little bit compassion goes a long way. Obviously if employees are walking out n refuse work. She’s your problem..!!!!
I purchased a bagel bacon, egg, and cheese breakfast sandwich on March 26, 2021 from the Poplar St., Pittsburgh, PA and was so disappointed with only one piece of bacon. Surely McDonald’s can at least give two slices of bacon. Gee Whiz you make enough money from all the worldwide patrons. Please do better. Thank you.
I’m an employee I’m 16 gonna have a baby July am I eligible for leave my boss says no
Walked in to the McAllen Texas location on Trenton and 10th street and I was COMPLETELY ignored by ENTIRE staff for close to 5 minutes of me standing there with no one in line before me. I had to ask for help by which the female worker told me she couldnt because she was not clocked in and that I needed to ask the others for help. When I did, another female worker reluctantly helped after rolling her eyes at me. I will never go back to this location and I will be spreading my experience to everyone I know to not give their business at this McDonald’s. TERRIBLE customer service.
Almost no time to check menu during Drive-thru, so my order price was much higher, customer friendly menu should be introduced, we have to keep moving, how can we check menu. pls compensate.
Want breakfast served all day
Yes, very disturbing disappointed the NewCrispy chicken meal price South end Colorado Springs cost $9.89 and North end Colorado Springs cost $7.39. Why is poorer end of town costs more for diversity of people ?????
My name is Tracia writing to you from Kuching, Malaysia. I have eaten McDonald’s my whole life and have been a loyal customer of McDonald’s. I know every burger, every drink and every menu served. I am also a big fan of Coca-Cola. I have never gotten a set menu without a Coca-Cola. However, I have also never experienced McDonald’s outlets serving PEPSI to their customers. YES. I was served PEPSI. In my first sip I instantly knew it was PEPSI and so went back to the counter to ask if this was actually Coca-Cola. To my surprise, the staff said they have recently started using PEPSI as their “truck” has not been bringing in Coca-Cola! It was utterly disappointing to have been deceived like that.
I’ve had the worst experience at McDonald’s on 2350 Brownsville Road, Pittsburgh PA 15210 . This morning I stopped by on my way to work. There were no cars in the drive through either before or after me. I waited over 2 minutes to be waited on and then finally left. I had the same thing happen in November when I waited longer than 2 minutes and then left. The restaurant lobby is closed. There should be no reason for an extended wait. I went down the road to a different fast food restaurant and was greeted within 30 seconds. I’ve had previous issues in the past with service at this McDonald’s, sometimes I go out of my way to get my coffee due to horrible service.
Is it your policy to serve French Fries to costumers that are old , stale, and greasy? I asked for fries crispy and fresh cooked, I was told I had to get what they had. I’m tired of buying old lame cold fries !
My name is Joseph M green I live in Clemson South Carolina 29631. Around September October I’m not sure the exact time I went to work for the McDonald’s located in Pickens South Carolina I did the three days training in this for days straight without a day off. I end up not having a way to get to work so I had to leave the job and McDonald’s has yet to pay me for those days. I understand by law in the state of South Carolina no one can work without being paid especially in retail business. I had an initial problem getting my social security card and I was informed that is long as I could provide something with my social security number on it I would be able to finish my orientation and get paid. I provided them a copy and was told that that would not work and that because I did not finish orientation I could not get paid. I have my social security card now and was told that the only way I can get a check what you come back to work for McDonald’s as I said that I have no way to get that location so all I’m asking for is my pay for the days I worked please contact me at 864 568 xxxx. My email is
How can u mess up a complete order 😫im dissatisfied with mc Donald’s corporation
On Wednesday March 24, 2021 between 9:55- 10:05 pm I ordered a deluxe chicken sandwich meal and paid 15.44 for my meal. The night manager whom is a very polite lady with a Brazilian/ Spanish like accent took my order. She asked if I wanted medium and in my mind in thinking maybe she means the drink, fries so I say sure. I get to the window a young man takes my bank card and charges me 15.44 and hands me my card and a receipt. I take my card leaving the receipt (no need) so I thought… when I get my food I find it odd that such a hearty looking deluxe chicken sandwich would come in a silver sandwich bag like holder but I shrug it off. Upon taking sandwich out its merely 2 cold pieces of bread (not toasted or even heated) with 2 pickles and a what I hope is a dry piece of chicken. I quickly realized there must be a mistake I ordered and paid for a much heartier sandwich. I drive back to window and explain to her that I got the wrong sandwich to which she quickly replied that I ordered the regular or plain chicken sandwich something to that effect. I tried to explain that that is mid correct that I asked for deluxe.. let it me know this is the 2nd time she has done this to me. The 1st was around 10:50- 11:00 around March 3 after I got off with with a quarter pounder deluxe instead I got a plain but did not notice til many miles on highway away. That order cost like 11.12 …. I realize errors happens but this person as nice and professional as she may/ may not be is quick to speak and slow to listen. This is twice Ive paid for deluxe and been given last minute microwaved food. The fries were also cold so I am certain of my claim. I do not wish any reprimand to her just better training and do not call the customer a dumbass or a liar in a roundabout kind of way. Theres a huge distinction been the words plain, regular and deluxe. I only expect what I pay for no more no less and at the very least warm and a server/ manager who listens and except fault and fixed mistakes when they happen. I should not have to settle for a ridiculously plain, regular or whatever she thinks she heard chicken sandwich when 15 dollars should tell you wait a minute maybe I misheard the customer. Nah just double down and brush me off instead via drive thru speaker. I am extremely disappointed in this McDonalds. Thank you for your time I apologize for length of message. I can email or screen shot both transactions to prove which you could probably then look up receipt and prove me right or wrong.
McDonald’s
212 North St
Foxborough, MA 02035
United States
If you guys don’t put the snack wrap back on the menu I will never buy McDonald’s again.
I am trying to reach someone in the corporate office due to some major concerns with one of McDonald’s restaurants. As bugs on customers food is not okay! This isn’t the first time having this issue. If someone could contact me I’d greatly appreciate it.
Your fast food restaurants reintroduced the Crispy Chicken Sandwich. I remember the crispy chicken sandwiches you previously offered to the public. They were indeed crispy.
The new crispy chicken sandwiches are NOT crispy at all. A more accurate term would be soggy chicken sandwich. They cannot compete with Popeye and KFC crispy chicken sandwiches.
I would highly recommend that you go back to crispy. It will mean a lot to your customers. Thanks for your consideration.
KS#13 03/ 20 / 2021 @ 5:56 PM
Order 43 store #7582
I was at your fast food restaurant drivethru
yesterday and ordered 2 hot fudge Sundays with Xtra hot fuge .
When I got to the window to pick them up and pay I asked for the chopped nuts topping and the RUDE girl told me “we don’t have them anymore ” . She said this very NASTY to me ! NOW perhaps you can indulge me on how I have gotten chopped nuts before at McDonalds but not at your place ? I think she was to damn LAZY to give them to me .
Also , I am NOT asking for anything but I am telling you that I do not take bad customer service from anyone . I’m in the same field ( customer service ) and I want you to know I will never go back to your Place again and word of mouth still works . Perhaps you need to look into the people who you hire.
GOOD DAY .
Derek
Hey, have a question.
Have you guys thought about expanding your line on your lily friend pies? Luv what ya have now, more is better!
Regionally speaking (southern US), what about, banana pudding, BlackBerry cobbler, peach cobbler?
There’s a million and one possibilities!
Luv the muffins too! And those too have endless possibilities 😉
In the past 10 days mcdonalds of camden sc owes me three fries, one crispy chicken
1 cream chesse pie and a blueberry muffin. Just what i remember. Failure to put in bag through the drive through. That adds up. Have three windows and hardly ever gey it right please help.
I HAVE A HUGE COMPLAINT FOR ONE MY FOOD IS VERY COLD OKAY!!! I don’t like it at all this is one of the McDonald’s in Norfolk, Virginia.
I am an employe there and everyday they have me crying at least once, they have no lack of respect for the employees
Restaurant not open for customers to sit down inside. I have seen motorcycle riders having to stand up outside by their bike to eat. Diary Queen has been open for weeks for customers to come in and sit down. This community has lots of older couples, widows and widowers that ate at McDonalds. Lots of elderly residents in this county. I have asked when they will the inside be accessible. Stated was open for a few hours for carry out only. When go through drive thru food is cold, coffee is old and taste horrible. You start down the road when you discover you have the wrong order or something is missing from your order. There were tables with umbrellas outside but when the weather was warmer and customers could use them they are no longer there. How are children suppose to have a good visit at McDonalds with a Happy Meal when they are not allowed to sit in a chair and eat their meal? Greensburg is a small town with very limited restaurants. You can go in Diary Queen to eat but their food is more expensive. People here have limited income. Have been told by several people that the day manager (she lives in Elizabethtown) stated she didn’t want customers in the restaurant. Also, schools in Green County has been open for months. Why will the McDonalds located on Campbellsville Rd, Greensburg, Ky 42743 not allow customers to sit down and eat in the restaurant. The governor has allowed sit down restaurants in the state to operate with 50% capacity for months. When will this MdDonalds be open to the public to come in sit down and have a meal?
I’m being bullied and was shoved today ..it was a slight shove but was hit in my stomach in the process ..I asked kindly not to be touched and had to walk off to the freezer and cry because it broke my heart and I forgave this woman because this the christian thing to do..I work and dont take breaks not because I can’t miss just that I have a job to do and work diligently..uplifting others with kindness..thank you for the opportunity for working but something I will not put up with is someone thinking it’s ok putting their hands on me…have a good day and thank you again
I visited McDonald’s in Harrisburg Pa at 29th and Paxton St. I tried to place an order at the drive through and continuously told to hold while the cars in the other drive through placed theirs. I pulled up to the window and asked to place my order and was denied and the manger got smart. The employee who I’m assuming was supposed to be working the window also got smart. The employee also called me a fat ass as well as threw a pack of Welch’s fruit pack at me and hit me in the face. This took place around 3:30 pm on 3/22/2021.
I visited the fourth street McDonald’s on fourth in Hutchinson Kansas and bought food there,I got home and found a napkin that had hand writing in it,I returned to the store and pointed it out to the shift manager,all she said was someone just probably wrote on it and it got accidently put in your bag,I am writing because I feel I was ignored and that napkin was not safe under covid rules.
The branch on Timberland in El Dorado Arkansas absolutely sucks!!!
Respond to this, and we will explain!…
This message is for McDonald’s CEO…!!!
I have been going to the 7th Street location in Frederick Maryland for quite sometime and have always seen happy faces. The service was also good and food. However, one morning I got cheese on my sandwich and the manager took care of it which I appreciated it. Then my son in law and I go Sunday morning 3/21/21 and we both felt discriminated against because the black people didn’t want to wait on us and when they did they didn’t smile we are not racial we have been taught to treat people equally. Finally I get my food this morning and I was supposed to get an apple fritter with my meal it even said it on the receipt and I got a blueberry muffin. I hope something will be done about all of this. Thank You
I sent a complaint letter. You should receive it. My name is Ms. Carol Wilson. I forgot to place my phone number if you have any questions to ask me, I can reach at 1(708) 204-xxxx . I sent in a complaint letter.
I was at McDonald’s restaurant #6350 drive through at 1811 E. Columbus Drive East Chicago, IN 46312-2825. TEL# 219-398-3338. AFRICAN AMERICAN EMPLOYEE WITH DRAG LOCKETS HANDED ME MY ITEMS, AND I ASK HIM FOR A CUP HOLDER AND HE THREW IT ON THE OUTSIDE OF THE DRIVE THROUGH WINDOW, WHICH HIT THE GROUND AND SAID THEIR YOU GO. I TOLD MY FRIEND, WHO WAS IN THE CAR WITH ME, SAW IT ALL, AND I SAID DID HE JUST THROW THE CUP TRAY OUT THE WINDOW INSTEAD OF HANDING IT TO ME. AND THEN HE HAD THE NERVE TO SAY, ASK HE LOOK DOWN ON THE GROUND, THEIR IT IS, AND CLOSE THE WINDOW. MY FRIEND SAID HE SURE DID. I BLEW THE HORN SEVERAL TIMES TO GET HIS ATTENTION, UNTIL HE FINALLY CAME TO THE WINDOW AND SAID YO WHAT’S UP AND START LAUGHING. YOU CAN TELL HE WAS SO HIGH ON SOMETHING, HE THOUGHT IT WAS FUNNY. ANOTHER YOUNG GUY WAS IN THE BACKGROUND BUT NEVER TURN AROUND. I YOUNG GUY CAME BACK TO THE WINDOW FINALLY AND SAID, AGAIN, WHAT’S UP. I MS. WILSON SAID TO HIM, I NEED TO TALK TO YOUR MANAGER. THE EMPLOYEE LAUGH AGAIN, LIKE HE COULD BARELY STAND UP. HE CALL OUT TO SUPPOSE TO BE MANGER, SAYING HEY BRO, SHE WANT TO TALK TO THE MANGER. IF HE WAS A MANAGER, ALL HE SAID WAS I TALK WITH. NEVER CORRECT HIM, WHILE THE YOUNG GUY WAS STANDING BEHIND THE SO CALL MANGER BACK LAUGHING. HE SO DISRESPECT. HOW THE ESTABLISHMENT LET AN EMPLOYEE COME TO WORK AND NOT NOTICE HE WAS SO HIGH ON SOMETHING.
I had the WORST Experience I have ever had in my life at your place of business. No one would help me.! The manager would not even come and talk to me or anything! She even called the police on me!!! I was threatened by the lady in the car behind me! I will NEVER EVER go to a Macdonalds again!! I have never been so upset in my life!
on 3/19/21 around 10:20pm, at 3770 Grand Ave, Chino CA location, my drive thru lane (we were only 2 cars) was waiting over 20 mins at the ORDERING SPOT, the other lane was passing (ordered) at least 10 cars, so ridiculers!!!!!!!! an SWING MANAGER name CRIS AU was so rude to us while I was complaining (even asked us to shut up), how can this kind of person working in MCD?
please contact me if you care; I will tell you the whole detail story!
you know how I eventually got ordered? I came out of car, walking to the drive-thru window to tell a lady to take care my lane.
from the argument I knew that CRIS guy total on purpose to punish our lane because he said he did speak to us we did not response, the true was: we did hear the speaker but our car was far away from speaker spot (front car blocked), we couldn’t response…
so this CRIS AU guy punished customer forever?
FYI:
aa/ before we reached the ordering spot, we already waited 25 mins.
bb/ the drive thru lane design makes only two cars been ignored, other cars can still go other lane and this CRIS guy knew it! what a manager!!!
never happened to me in my life, I am 63 years old.
please talk to me for your company reputation.
Hi my name is justin and I just seen one of your employees smoking marijuana outside of your resteraunt on airport road in hot springs arkansas, plain as day and all in her uniform too. And after she was done smoking that another gentlman handed her a small baggie with white powder in it and, she proceeded to roll up a dollar bill and snort some of it out of the bag and I just couldn’t believe it was right in broad daylight. I walked up and asked her what her name was and she apparently thought I was flirting with her so she told me her name ironically and her name is Crystal Hollis she said. And believe it or not she’s actually a manager there which is even more crazy. There was me and several other customers that scene this and apparently some of the other customers see this on a regular basis. Fortunately I will not be eating at that restaurant again because of that reason I’ve just thought you guys might like to know though so that’s why I am telling you
My wife went to Store 36221. She was ordering for us and our 2 grandkids. The guy working the line told her to pull forward to wait on the order. She waited and waited, but no one delivered our order. There was a young lady bringing out food to waiting guests. My wife stopped her to ask what was going on. The employee went in to get the order. We ordered 2 Happy Meals for the kids (boy girl). My wife made that clear to the cashier when placing the order to ensure the kids received a gender specific toy. Unfortunately, that didnt happen. They received two boy toys
Aside from the extremely long wait and the Happy Meal error, things got worse. The fries were cold stale. All the sandwiches were warm at best. My wife ordered me the new Crispy Sandwich Meal for 6.99. The chicken breast was think and small. It was so small; I took a picture of it before taking a bite. After getting over how small the chicken patty was, I took a bite. Sadly, the sandwich was bare warm tasted rubbery. I took two bites and wrapped it back up.
Overall, the food was awful. We had to warm everything up in the microwave. We didnt even eat the fries. Theyre no good after microwaving. We paid 18.93 for this order. It feels like a complete waste of our time and money.
We tried calling the store directly to voice our concern to a manager. However, despite multiple tries the line was busy. If everyone elses food was as bad as ours I definitely see why you cant get through. The number listed on the receipt is 407-464-1909.
This was an unbelievably bad experience from McDonald’s. A restaurant chain that prides itself on great fast food and service. During these trying times we don’t have money to flush down the drain. This was also a disappointing experience with our grandchildren. Not sure what the remedy is but we definitely would like some kind of fix concerning this matter. Thanks for your time and attention.
Why Mc Donald in southside Plaza of Richmond Virginia say they open at 4am but it’s 6:10 and they still not open me and another customer just sitting here
Dear sir. I am writing to complain about the floor at castle hill McDonalds… I took my handicap son in for breakfast,,, and on our way out the floor was dry but it was terribly slippery we’re my son fell down twice ,,,, I am glad that he did not break a leg ,, could you pease look into this matter and let me know the result ,,, many.thank. Barry Lowe
I order the chicken sandwich combo@3:11pm 3/20 /21 The sandwich was”BURNED,buns,chicken and fries were very cold,spike soda could not drink.The location is 673 N.BATTERFIELD BLVD.CHESAPEAKE,VA. (757)436-0341 Every thing was not fit for anyone.I tried to call several times to speak to a manager,but the phone was not being answered.I have phone records to prove it.I have (3) types of the big “C” I do have money to throw away.Please address this so no other customer will have to experience this!
Employees at McDonald’s are unfriendly and most have no clue to what they’re doing. I went to the McDonald’s in Greenville on Asheville HWY. I got a large coke and medium coffee. I did not understand the amount she said. When I gave her my card she charged me $7.88. When I told her that was incorrect she started freaking out, yelling for help. At this point I think the lady is abusing drugs simply because of the way she’s reacting. Another lady tried to reverse the charge but not a shocker I was still charged. So my large coke and medium coffee cost me almost $12.00. Before all of that I had stopped at the Bulls Gap location for a medium coffee, large coke and a sausage Mc griddle. The coke machine was down (things happen) so I got my coffee and food. The coffee tasted burnt that’s why I had to stop at another location. So on Thursday the 18th of March 2021 I ended up spending almost $15.00 for my order. That’s just not ok with me. When I called the Asheville HWY location today of course there was no answer. Your location in Morristown at exit 8 knows my order when I come through…. they are fantastic!
Yesterday I bought two spicy chicken sandwiches at McDonald’s Oceanside, CA location and when I got home I noticed it was two mcChicken sandwich instead
While going through the drive thru there was a dog chained up to the side of the building . So as I came around to pay for my food i asked about the dog. They said it was a stray dog that they chained up because it was doging in between the drive thru for about 2 hrs. So I asked the gentleman with the black tshirt to release the dog to me because it was cruel to have that dog tied up like that In the cold, he said that someone is coming to get him. Explain to me if it is a stray dog how is it someone at 2:30 am was notified to come pick up a stray dog? Shortly after that a female gave me my order and when I said I’m missing some stuff from my order the male came back to the window and said well let me see your receipt took my receipt and said to me well that’s not even your order and took back the food they gave me. He said pull up further to the door and someone will bring your food. I waited about 5 minutes for them to come out with my correct order and I said they didn’t give me my second drink the lady that served me at the window went back in and came out about 5 minutes later with my second drink. I didn’t get my receipt back. On my way around to exit on second street the dog was no longer chained up outside but now he is walking in your indoor facility now. 1st thing I saw was animal cruelty coming to your establishment and then your manager or what ever he was treat me like crap from the way he addressed me. And then they just wanted to get rid of me so they’re just throwing anyone’s food my way? With covid and all of the other things going on did they just serve the person behind me the food I just dug my hand into??
Good Morning, my name is Carlos Barrera, I’m calling for my Son Carlos Barrea Jr, he is I need for his W2s and cant find them, he was a Team member for McDonald’s in Pennsylvania and now living in Lansing Michigan, xxx Mifflin 48912, plz help Him if you would like to Speak with Him here is my number 517 619 xxxx
I have never been treated so rudely in my life as I was on my last visit to McDonald’s by a girl named Margaret Price at the location of 1407 W Kings Hwy in Paragould AR. 72450. The manager who assisted me (Mya Jones) was very professional. She actually listened to what I said and couldn’t apologize enough but it’s NOT her place to apologize because she couldn’t have handled the situation any better. The girl also had the worst body odor. I usually smell the burgers when I get to the first window but after her BO hit my nose I became nauseous instantly and couldn’t even eat my meal. The thought of her being around food that I was planning to eat….I’m speechless. I will not return as long as I know she works there. She had no reason to act like she did, I just hope somebody does something about her because I promise you, if she stays there you guys are going to lose business. I worked for McDonald’s in the 80’s so I really would hate to see McDonald’s reputation damaged due to her hygiene and her behavior……PLEASE, care about your store as much as I did.
You have an american flag flying upside down at you store at 1 hwy s tallulah la 71282, this is disgraceful. I am shocked that this would be allowed!!! I wish I could send you the picture I have.
You need to control you employee hate speech. One of you “centerville store employees needs fired check fb posts
Have gone to a McDonald’s restaurant twice at Westmont location.First time,missing items.Second time,wrong item in order,very disappointed.Store no.6606
Sitting in the line no one’s at the window no one’s answering the call box this is a very very big problem lahser road and 8 Mile terrible service
The cashier at the 1st window was very rude and as I pulled up and stopped she made a comment to another employee that these customers were getting on her nerves with coupons from the app. She told me the app wasn’t working and a manager would have to come but it would be a while I said I’d wait and she turned her back to me and said nothing. I heard the whole conversation about her personal issues with the other employee standing with her. Upon the manager coming to put in my app code she was even as rude and snooty! If they don’t like their job working with the public maybe they should quit. I get a large caramel frappe EVERYDAY after work on my way home so therefore I spend between 15-20 week on this one item and I always have to ask for a napkin and its always running down the cup. Last week I was asked to pull fwd I did and I waited 12 minutes nobody brought it out to me so when there was noone behind me I backed back to the window and asked did they forget me and the girl manager asked did she back up and the girl says yes she did!!! The customer service here sucks and the employees are extremely rude and no manners what so ever.. .I can spend my money at another location out of way of it means better customer service.
Today, 3/17/2021, I ordered 2 breakfast burritos without cheese and was told at the window where you pay with the manager standing next to the crew person taking payment that they no longer do special orders for breakfast burritos. Up until today that’s never been the case. I asked if they would honor special orders on burgers and was told yes! I felt discriminated against by the Hispanic day shift manager. Could only assume she was more concerned about drive thru times then honoring my request. The location is off Perryville in Rockford, IL.
McDonald’s on Airport Rd., Asheville, NC sad sad sad don’t know if they’re going to be open or not manager is rude speaks very little English used to be a good place to eat third shift needs to just shut down
I was staying in Goshen, IN over the weekend of from 3/11 to 3/14. On the 14th, four of us went to the location at 2001 Lincolnway East in Goshen, IN. They only have the drive thru working so I asked for 4 separate and they said they could only do two. So we grouped our orders to be two. I had to repeat the order twice for both orders. We got our food and drove back to the hotel. When we got into the bags to give out the food, my order was totally screwed up. I order a McMuffin meal with a large Diet Coke no ice and a bacon, egg and cheese biscuit but substitute with a muffin. When I paid the receipt was correct. But I received the McMuffin meal, a sausage cheese muffin and a McGriddle sandwich. Neither of the two do I like. When I called to talk to the manager, she was rude and told me to come back and bring the food. When I told her that the muffins on the other’s food she got ruder so I hung up on her.
I did take the food back to her and explain what I should have gotten, she looked at me like I was stupid and a pain. She did give me a double cheeseburger.
I’d love to try one of your shamrock shakes, but so far I’ve been to McDonald’s 6 different times over this past week alone only to be told each and every time, even at different locations, that the shake/ice cream machine is “down.” I’ve been to two McDonald’s located in Louisiana numerous times and at different times in the day because maybe the machine is being cleaned, only to be told the machine is still down. Both locations are located on Highway 90, one in Luling and one in Des Allemands. I don’t know what else to say. Maybe I can get a shake mailed to me or something if I complain to corporate. Seriously, how can i ever try the shake if the machines are never operational?
when are you going to open inside service all other restaurants are open
I made the mistake of stopping at a local McDonalds (store#20903) this morning for breakfast. AND, this
is the second time (different McD) (store#26219) i tried to use a receipt (coupon.Code 1060213) And i was told it was only good at the McD that i received it from. It doesn’t say that anywhere on the receipt, so this is the last time i go to McDonalds.i can go to Jack in the box, where there isn’t a problem EVER with coupons.
Fran Treu
702 648 xxxx
I was told that the dining room at the MacDonalds restaurant at Pittsburg, TX was never going to reopen after the Covid 19 pandemic because they are making just as much money drive through only. Fewer employees and less hassle. That sucks. Many people enjoy going to eat in dining area and visit with family or friends. Is corporate going to allow this?
Your store on Howard in Evanston il team member are wrong they don’t care.ake coffee in grinds in it.I have been coming there for over 20 years and it is 1117 Howard street Evanston.
So I have been trying to reach someone and apparently not a soul can be reached!!! My number is 504.250.xxxx important please call. I have left emails again no response!!
Why is it so hard to reach a real person at Corporate McDonalds?!
Have a serious issue with one of your locations!!
Bought two kids meals for my sons age 4 and 6 and requested boy toys and was told the toy is “gender neutral “. Got home to discover the the toys were female star war figures. The boys were very disappointed and threw them away. You are going to lose a lot of business if this keeps up.
Management harassment at the Blythe, CA McDonalds store. Unfair business practices, discrimination acts towards female staff, scheduling issues based on friendships with management, no communication,
Quick comment about the lovely and very professional cashier that called me a while throwing order in the trash. Daughter and I @ drive through in 2 separate cars with 1 car between us, she reguest to pay for the order in the Buick(my car), attendent repeats the request and order placed. I pull to window and am charged, confused but figured they applied it to the next car instead so I pay, brings the order and drink is wrong so I ask to please fix, brings back drink and I asked if this order was charged correctly? 2 attendees start trying to figure out the order/payment. Quarter pounder meal? No, wrong order the Big Mac meal(must be why drink was wrong), they were so busy and the wait just to get to window was already to much plus she said Quarter pounder so I simply asked for refund, she lost her cool, she takes the order walks away and says “”as she threw it away so I acknowledged what she said and thanked her (I think only the other attendent/supervisor heard me) Wasn’t trying to be a at all! infact opposite of that, I can’t eat the ketchup on the Quarter pounder or I would definitely sucked up the whole incident and been on my merry way. Sad that people interpret things the way they do these days but it sucks when your trying to be kind and still get called names. I did not fight, raise my voice or become aggressive in any way shape or form yet left that location feeling pretty bad, like I caused a major upheaval. I’m sure one customer to your billions is nothing but I won’t be back, please just a memo maybe to remind to be kind and not jump the gun not everyone does things to be mean.
I go to the McDonald’s on South Rutherford blvd in Murfreesboro, Tn. It was a drive through. The girl handed my drinks didn’t greet or anything per usual at this location. Matter of fact every time i go to this location, they are mute when handing us our food. At this point, i ignore it now. Cause it’s a McDonald’s job and it is what it is. But this time they got the order wrong. I tried to explain and the girl refused to help me and didn’t hardly let me speak. Instead became extremely defensive and wouldn’t even allow me to offer to putchase the fries to go with my sandwich to fix the order. My order was suppose to be 3 meals and instead o recieved 3 drinks, 3 sandwiches and 2 fries. Then the girl proceeds to get some other girl to take care of me…not sure why. The new girl opens the window and says what the problem in a rude tone. I then tried to explain and then she says…oh so you need a fry…this is no big deal. Again, in a rude tone and shut the window. Then opens the window and hands me the fries, says here…then says in a really sarcastic voice, have a blessed day.
Understand…i wasn’t even angry in the beginning but the two girls were extremely rude and could care less yo hear even what the problem was. This McDonald’s is the WORST one in Murfreesboro, TN. I’ve been going to this location for years now and have watched it go down hill. I won’t be returning now cause if this is how they want to run that store…no thanks. I shouldn’t expect to be treated like crap everytime i go there. Tonight was the final straw.
We ordered online from 1025 Saunders in Lincoln NE. It was a decent sized order totalling $42. The person who brought the order out informed us their orange juice machine was down and turned to walk away without asking if we would like a drink to replace it- we had to go inside to get it. We also asked them to replace a crushed juice box that was missing a straw. Upon arrival at home we realized we were missing all sauces and all straws. My son, who is allergic to dairy, received a quarter pounder with a no cheese sticker on it. I opened the end to check and it appeared there was no cheese. After a few bites he handed it to me. It appeared they had put cheese on, realized the mistake and attempted to scrape it off but left a decent amount on. We also had a hamburger that had cheese on it. I called the store.. they were friendly and replaced the food. The same thing happened a few weeks ago with missing and wrong items although I didnt complain that time. This seems to be a consistent issue with this location.. poor customer service and lack of attention to even minor details.
My son is 17 and works at store number 12831 in Debary/Deltona FL. He was scheduled a 11-7. He had no break by 5:45 pm which is one hour and 45 minutes over the four hour work time for minors. I’d like this looked into please
I went to McDonald’s front door was closed.we have no car.we don’t privalage of going thru drive thru.in bacliff texas.theybwereb rude to me on the phone
Yesterday I purchased a new fried chicken sandwich (at the Steinwehr Avenue location in Gettysburg Pa) which was actually pretty good! However it sure
wasn’t like your tv advertisement… the one pictured on tv had huge pickles and
Mayo. Mine had a burnt bottom roll, a dab of Mayo and two pickles each the size of a dime! Just thought you might be interested in the presentation of your products that you are selling to customers
The McDonald’s in McDonough ga on jonesboro rd and McDonough parkway the manger took our order and was very rude we sit in line 35mins to get to the damn window telling us we can’t make our payments with cash and card this is very unprofessional
I wish to make a complaint about the standard of hygiene at Old Kent Rd London branch. While visiting the branch 2 weeks ago i have noticed that none of the employees wear gloves, hair nets, come to work with suitcases through the kitchen and after 2 mins prepare food. This is considering that Covid is still a threat to all of us. What is more and considering i have certification in food and safety the branch is failing in maintaining basic standards of hygiene. I even doubt that employees wash their hands once they enter the branch from outside. I want to send you a short video to make my point and hope your standards will improve as jail has higher standards than a world top brand like yours.
Thank you
Alena
I don’t know who the brainiac was at their corporate office to redesign all the McDonald’s to look like a prison. He/she sb fired! It certainly doesn’t look like the FUN place it was supposed to be!!
Certainly can’t afford to take grandchildren there and wouldn’t want to. It’s depressing!
Hello my name is Cindy Porter I’m from new York State I’m glad you brought back the blueberry muffins to your menu. I really enjoyed the cranberry orange muffins they were delicious. Please bring the cranberry muffins back to the menu. I have loved mcdonald’s for decades thank you Cindy Porter Syracuse NY
So I’ve noticed the playplaces aren’t no longer in McDonald’s anymore and it kinda saddens me bc I remember them myself and they were always fun for kids. I understand our issues today but I think you guys should bring them back more people would come because of those. All you gotta do is after every day, because of COVID, use sanitization wipes and wipe them down. I think it would be great to have bring some wonder back for the kids and bring Ronald Mcdonald back in the picture too because he’s like gone too. I hope you guys get this comment and see this bc the world today isn’t so happy go merry and I feel like kids would have something else to look forward to besides just the toys and food. 🙂 One person CAN make a difference I hope I’m able to.
McDonald’s on 26th and Wisconsin in Milwaukee Wisconsin is charging people cash instead of credit cards they won’t take credit cards for taking cash on Milwaukee Wisconsin on 26th and Wisconsin is that legit
Mc Donalds in Glenwood Iowa. Customer service has drastically went down. Wrong orders, Rude service, Cold & wrong orders..Totally unacceptable. i am a 53 year old that has lived in that community for a while to this place & it has gone down hill & should have other management run that store,There has been so, so so terrible service come from there…Totally dissappointed in the service, food & management. They park every vehicle coming in & deliver nasty food after a long wait….Totally un acceptable!!
Good evening Mr. Kempczinski.
I hope all is well with you.
I am writing you to make you aware of a very upsetting situation that I and my family experienced at McDonalds 2341 West Ridge Road in Rochester New York 14626 on 03/10/2021 at 7:30 pm.
I pull up to McDonalds with my grandchildren on yesterday evening. After I placed our orders the McDonalds Associate told me the ice cream Sunday machine was down. I asked just casually “why is the ice cream Sunday machine always down?” At that point someone scream at me in the speaker and stated “BECAUSE THE ICE SCREAM MACHINE IS DOWN FOR CLEANIG THAT’S WHY!!!” I asked who was that screaming at me? Your McDonalds associate said “that was my manager”. I asked her “why did she have to scream and what was her name?” The associate said very rudely “her name is not a part of your order”. I said I will need to call corporate what is her name? She stated again “I’m not giving you her name”.
We then drove to the first window and that associate seem cooperative and she said “the manager who screamed at me name was Christal and the associate who was very rude name was Candace.” I don’t know if the names are correct. We then went to the 2nd window and the person that came to the window said she was the manager and she would not give her name. She was standing in a way as to hide her name tag if she had on one because no one in my car could see her name tag. She stated again that she would not give me their names. I told I will call corporate, she said you can call corporate if you want to but she was not giving me names and that they were very busy. She kept repeating she would not give me any names. I left and took my family to Wendy’s. We could not believe that they were so rude and disrespectful. This was so un called for, They did not have to be rude and disrespectful . It was a nice evening in Rochester and we wanted to get dinner and some ice cream Sundays from McDonalds. My family’s evening was ruined by the staff at McDonalds.
Ms. Ja’Net Scott
585-353-xxxx
Thank you for your Attention
Have a Blessed Day!
Ms. Ja’Net Scott
I’m writing to express my concern and frustration with regard to your very loyal now except employee Carol Rudy from your 5590 Allentown Blvd In Harrisburg PA
It appears she was forced to quit her early shift ( 6 to 11) shift which she loved and served loyally for 20 or so years.
My understanding is that for about 2 years she was being disrespected and verbally abused by a coworker. CRol was brought to tears on occasion.
Carol ha complained to supervisors and managers to no avail, until the day she told them she couldn’t take it anymore and was forced to quit.
Carol is very much loved in our neighborhood and is known as the wonderful lady at the drive thru at McDonald’s. I have spoken to many friends who have enjoyed breakfast time at the drive Thur with Carol for years I know people who won’t go there in weekends because Carol is off and they know there order won’t come out correctly.
I have there every morning rarely missing a day over the past 20 years and along with many others have become friends with Carol.
I guess the reason for this letter, expressing my frustration is that after all these years I would expect that McDonald’s should acknowledge/compensate Carol Rudy in some way.
Thank you for your consideration
Sincerely,
Lynn McDonald
xxxx Bretney Drive
Harrisburg PA 17112
Just left McDonald’s was the worst ever, ice cold Big Mac cold fries ,ordered 3 cookies only two in the bag .Last trip there for me and my friends and fb friends . And they want 15.00 an hour what a joke .
Hello, good Morning hi I am a customer at one of your local McDonald’s restaurant and this isn’t the first time I had bad service, I am pregnant and was eating my food until I discovered this bug smudged in my hash brown I lost my appetite for this restaurant, I have so many questions on why this was there. My stomach is hurting it’s now 8:44am and I have to go into work at 9:00am and my stomach is in pain. My number is 954839xxxx my address is xxxx nw 21st apt.209 Lauderdale lakes fl 33311
my daughter put an order in at chadderton for click and collect we waited at the collection point for 30 mins then when we arrived home there were fries and a drink missing no sauce for the mozzarella dippers the big mac was stale and cold and tge macflurries were melted, I rang to complain to be told I must not of given the correct information as she could not find the order despite me giving the order number off the receipt I asked if she could trace it by phone number or bank card gave the time the order was placed everything I possibly could to basically not so indirectly to be told I was wrong n must be lying this was Monday evening I was asked to call back Tues but I didn’t as I was unwell, my no is 075456xxxx
I can’t get back on your app. Got a new iPhone and my old email and password aren’t working.
Mac application is BAD. When error occurs, can not delete or get out of the app
Inappropriate things are being said by the manager to the employees. They gossip and cause discord and say vulgar things to high school students.
Dear Sir or Madam…. My husband is a huge McDonald’s fan and eats there at least 3-4 times a week. His favorite meal is a Quarter Pounder w/Cheese and a large Vanilla shake. I used to eat a lot of your grilled artisan chicken sandwiches which sadly are no longer on the menu. Today, he convinced me that we needed to try one of your Crispy Chicken sandwiches. He had the deluxe and I ordered the spicy. Talk about a disappointment!!! They were greasy and flavorless. The spicy chicken had just been slapped with sauce and a couple of pickles. Is this the best McDonald’s can offer up for a chicken sandwich??? If so, there’s much to be learned from your competitors. If you can’t bring back the Artisan Chicken or something comparable, just stick with what you do best.
I had to convey our feedback to you as we spend a lot of money at McDonalds. You’re our ‘go to’ for fast food. Give us more than one reason to keep coming back!
Y’all took the McRib away to soon!!! I want it back in the Lexington va store location McDonald’s
I would love if someone could give me a good enough reason as to why there is still no all day breakfast and when will it be back. Please and thank you.
I just wanted to inform you of the situation that had happened in Crawfordville Fl on 03/05/2021. I was a witness to the fight. There were two girls there that caused the whole situation to happen. One was in a maroon outfit, dark hair, and the other was in a grey outfit blonde hair. Both were very very disrespectful with the whole crew. It all started inside with the two girls being very loud yelling and cussing, and really showing out. A female which seemed to have been the manager was very professional at trying to handle the situation, but the girl in the grey suit began to get very very loud and threating the situation as they walked to the front door. Several other employees did come out to see what the issue was and tried to help resolve the situation. The girl in the maroon outfit yelled back stating that the girl in the grey outfit would kill them. The girl in the grey suit moved in between two vehicles then a deep red car and a black SUV. At this time an employee, that was petite in size with a grey shirt on, blonde hair, was trying to tell the girl in the grey suit that she had her food to just leave. But the girl in the grey suit kept yelling and getting into the little girl’s face and clinch her fist at her threatening her. Then the girl in the grey suit made contact with the employee, and the employee defended herself. The situation led out into the parking lot of McDonald as to that is when there were several individuals including employees that tried to break the situation up. I am sure that there is video of this somewhere and that you may or may not have received a copy of it, but as a witness of the whole situation, the video if any does not do justice for what really took place. As a viewer of of this situation that had taken place, the employees of McDonald were in a very defensive reaction as to anyone would have been in a given situation as they were. The two girls that caused the whole situation were there looking for trouble. I would hope that no one of the employees lose their jobs over such a situation that had occurred, the employees at McDonalds that night were defending themselves, in which they should have. I have been a long time customer there and I would hate to see anyone lose their job over this. Sincerely a dear customer that cares
I went to a McDonald’s and tried to get the steak egg and cheese bagel. I used your app and went to show my coupon and it would not work. I showed the manager the deal and how I got the coupon but to no avail. I use this coupon most morning and never had any problems. Instead of adjusting the price she told me to pay the price and walked away. Thanks for the worst service I have ever had.
I was an employer at a mcdonalds and i found another job pay more money and i let them know and tried to finish my schedule but the gm told me no i can leave now and return my uniforms thats not right plus they put me down as not rehiriable for that organization i never did nothing wrong i was a good employee went from 9.00 a hour to 10.40 a hour
I would like to make a complaint concerning last Friday and Miss Williams is rude
Was wondering if your w2 employer says amac association inc
How do I get my W2 if I moved or homeless now
You have employees stealing from you cash safe go in your Nader cover without leering anymore know Stenton ave
I am employed at a McDonald’s and there has been many complaints to the owners and supervisor about how bad the managers are. They are so rude and treat us employees like crap and starting drama and they treat us like we are less and everything like that I have came home balling many nights but I can’t quit because I really need the job. Trust I’ve applied at other places but I haven’t heard back from any of them. But I thin it’s bullx that they get away with this. I work at McDonald’s in New Brighton, Minnesota
I placed an order through the app on Sunday March 7 2021 around 3pm at the E. Pland rd , Altoona pa. Whe I got home which was a half hour later and opened my food I got the correct box for my dbl quarter pounder with cheese but the sandwich inside was a small regular Dale cheese burger. To say the least I was very angry since this was my only meal for the day and was a half hour trip from my home.
While at your Speedfields park Fareham, outlet this evening I ordered a Big Mac meal (medium with a white coffee). At the order point it was advertised at £3.59 but your screen totalled the meal at £3.69, an unexpected rise of 10 p, could I have an explanation about the difference in price
Hello. I don’t normally complain, but it seems like every time I go to the McDonald’s, they never get anything right. I went this morning and I ordered an iced coffee and they gave me a hot one. And I ordered the two cheeseburger combo and everything I asked for off was on there and this happens every single time. I won’t be going back to any McDonald’s. I’m good. Thanks.
I Iive in Lincoln nebr and the McDonald s here have gotten so bad always out of something one time it was meat- now we’re driving to the 3rd McDonalds for a shake the other two say their not doing those now what is wrong it never use to be like this when I was young or my kids were little terrible slow we need help to get McDonald’s back to better standards please help
Long story short. I’ve been back and forth between a McDonald’s location and customer service for the mobile app about a refund which neither of them will or can provide.
ref 1197101705, small order and very little money spent, it’s not about the money.
As a lesser value order was delivered. It is the customer service I was upset with. The second time in a row that I had to call the restaurant in two consecutive orders.
The order was not only stone cold but wrong.
I rang the restaurant Gower Street Newtown. Wigan. WN5 9AD.
I had paid for delivery, but was told if I can go to the restaurant they will exchange the order. Beccy the assistant stated it’s not their fault, its the driver who picked up the wrong order. I can understand that this happens from time to time, but for the food to be stone cold and on occasion wet through from coffee spillage. When we are literally 5 minutes down the road, by car.
I stated that, I ordered delivery because we can’t get out and I these times if covid, to me was a bad solution.
I asked to speak with the manager, but Beccy, said the manager will not deal with this and refuses to take my call. So I asked for his name she said He also refused to give his name to me.
Kind regards.
I am only one person , don’t think it will get far , but I am done with your company and hope others follow ! Your product is getting smaller and smaller and your prices are continued to rise ! I can go to a better restaurant for the same money . So long and fair well , I will not be back
803-522-xxxx I need someone who cares about their customers and their children to call me
I was very disappointed at the service I got today by a manager named Angeles at the McDonald’s in Sugar Grove Il. I told the people I had a coupon for a free happy meal with a purchase of a combo meal. They asked me to wait for my food and noticed that the happy meal was charged so I informed them before pulling forward. The worker mentioned she would tell her manager to refund me. When the manager came out she said she would not refund me and that I could just go back and use the coupon again but I didn’t need or want to buy another combo meal. She said it was my fault for not making sure the cashier took the coupon and that I could just write a bad review. I also ended up with a coke instead of a Sprite which she did change but when I got home another drink I had ordered was a coke zero instead of a regular coke and I asked for BBQ and I got sweet and sour. Very disappointed in the lack of trying to make things right and the attitude of the manager.
The McDonalds on Grant Ave in Tucson had terrible service and they refused to give a military discount to me.
To the CEO: Chris Kempczinski,
McDonald’s in general has very poor quality control! The sandwiches are put together without any attention to detail!
Example— The Chicken Sandwich, very little Mayo, hardly any lettuce, the bun is horrible, it never resembles the picture on the menu! You should hire me, I have a better understanding about fast food an how to improve it! It is my belief your company is not interested in the asinine way your company is run! Take a long look at the Food Channel, look at the great food in small restaurants with chefs that never went to culinary school! You can improve if you can except the fact your fast food sucks even if it is cheap!
the tomball location on west main street has hired a man names adon who has been in and out of jail for and he is now working at this location over night starting at 830pm and my daughter is there and she has stated along with other females the he tries to get them to stay later and touches them. HE NEEDS TO BE FIRED AND NOT HIRED
Hi so I worked at McDonald’s for a good two weeks and a half if that last December. I need to get a w2 form for my taxes if I can get that through regular mail.
I’m an employee and I am being treated unfair my manager took away my days for no reason because she think she can teach me a lesson because I went on my break and I left the store on my break and came back they have completely taken me off the schedule without informing me
I tried the new chicken sandwich and it was not fully cooked. Our fries taste like they had been reheated several times. My wife’s chicken sandwich was cooked fine but her fries had been reheated as well. Our Apple pies was fine as well. I tried calling the store and speak with a manager but no one answered after letting the phone ring for 30 minutes. I am a diabetic and I needed to eat and I just wanted a replacement sandwich. I am very unhappy with this experience due to my wife wanted something else and I talked her into McDonalds. I have a video of the uncooked sandwich if you need to see it. I hope to hear from someone soon.
I ordered 3 double quarter pounders and all of the meat was raw im very upset because no one is answering the phone and they were very rude one cashier even through my food out the window before i even arrived at the second window
I’ve been going to McDonald’s restaurants for decades I never in my life have I received such terrible food and service as I have it Trenton Tennessee on the 45 bypass McDonald’s branch. The wait was long I didn’t get a receipt I didn’t know my order number had to ask twice what my order number was and there was one tall skinny blonde guy with huge 2 or 3 inch eyelashes on took my receipt and threw it in the garbage and I told the lady I said that was my receipt and they said what did you order and I told him I ordered a crispy chicken meal and it took him awhile to get it when I got it they forgot my drink and when they finally got my drink they hand it to the tall skinny guy with the huge fake eyelashes he just shoves it across the counter there was a parade of like six or eight employees in and out between the counter and the and the service area half of them were dressed inappropriately not in any kind of McDonald’s uniform no kind of gloves when I saw one guy with gloves and he walked out of the into the service area and did something and went right back into the food preparation area without changing his gloves anyway tried my sandwich it was wet cold and had to pickles and that was it on it was just a chicken sandwich with two pickles. It’s like nobody there cared I live here in Trenton the other day I went to the same McDonald’s and there was a lot of chaos going on and the manager was trying to get things in order and make things right and they were very disrespectful to her the quality of your food and service used to be good and fast now it’s just bad really bad I will never go back to another McDonald’s again in my life no matter how much I like Big Macs and your fries. Did McDonald’s branch in Trenton Tennessee on the 45 bypass is by far the worst McDonald’s or any fast food place I’ve ever been to In My Life that crispy chicken meal what’s the worst 7 or $8 I ever spent I can’t tell you exactly cuz I didn’t get a receipt.
How strange that you only have a question or complaint area to email to! I want to COMPLIMENT a staff member and there is nowhere!!!! We called into the Western Ring Road East McDonalds (Vic) at 05.18am 4/3/21. We were served by Dsira (I asked her name). She was so upbeat and pleasant as she moved between taking our order at the cooking section then going across to the McCafe section to make my toasted sandwich, then back over to the normal counter and back again to get the sandwich out of the toaster (minimal staff). It was done with a big smile and a bit of chat with me. Good on you Dsira. It was nice to be treated in such a pleasant manner at that time of the morning. Please pass my thoughts on to her and know that you have a great member of staff.
My son worked for your company for 2 years and has applied to re join and has been neglected, is it due to him being transgender
I had went to shelton wa mcdonald’s and I had gotten 5 meals the fries were cold the hamburgers were slopped together with nothing I asked for was on them poor customer service I asked for corps number they wouldn’t give number they wouldn’t even replace my meals they say contact mang.wich wasn’t in supposably it’s not like this was one meal it was 5 and it cost money I always go to McDonald’s I’ve never had such poor food or customer service
Our family today decided to stop being a guest of McDonald’s forever do to the consistent lack of care by employees and overall just looking lazy in so many areas for a huge company in the he world! Your controls over franchise owners seems to be overlooked at many levels. We can move to better care by other companies easily.
Good afternoon, my name is Kenneth Applewhite and I had a delivery order from McDonald’s at 905 union ave. I didn’t receive any customer service and after standing there for 5 minutes, no one asked if they could help me, the employees were standing around looking at me so I asked for the order and, no one even attempted to get the order. So I just left. The customer service at that store is horrible. March 3 at 3:00. Thank you
I need to speak with somebody over the district May headquarters office for McDonald’s franchise I’m sitting at the McDonald’s on 1600 North State road 7 on Davie boulevard and 441 the manager does not want to rehire me back she’s really rude and disrespectful talking back I’m asking her about me getting my job back I have replied for another position
To whom it may concern I have just had a triple cheeseburger one Mayo chicken and two portions of fries we live two minutes from the Boldon Leisure Park NE359PB we have not ate from there for about 5 years as we didn’t have a good meal then either the fries were not what you call fries and they were stone cold I hope other people have a better experience than what we have just had my husband brought it for our tea as I haven’t been well and it was to save me cooking so that was a waste of time so definitely will not be buying again from McDonald’s
McDonald’s on upper valley springfield Ohio just got food big mac and chicken sandwich both were not eat able plus their shake machine is always down I don’t complain often but this restaurant has gone down last several times we have been there is been terrible and you can never get the grand kids food or milk shake because machine is always down and out of kids meal
I’m requesting my w2 from last yr. My new address is xxxx W. 3rd Street Apt 202 Davenport IA 52802 02/17/1980 & ss# is 349-68-xxxx
Good evenings I’m zain abrahams I just ordered a cajun chicken large meal I didn’t even get a large chips I got a regular chips with my large meal and I got hair in my chips to I’m not Happy what just happened I don’t wanna make a big thing about it but I’m not happy I ordered my food with MR D delivery 0611018504 my number the macdonald in Cape town Long street
I wish to complain about the manager at your Bridlington branch. My daughter as asked her for a reference 2 weeks ago and she as still not received it she as called them and the manager seems to be always in a meeting or on her day off. My daughter as now lost the job that she applied for. My daughters name is gaenor petch she is not happy with how she as been treated my daughters phone number is 0784025xxxx. I hope you can respond to the email as soon as possible
Yes I am a resident in Memphis, Tennessee and the McDonald’s located on highland by southern avenue needs major changes. The staff is lazy, and whether or not the manager knows it is beyond my knowledge. I would not say this just to make an issue, they refuse to serve on certain nights and will leave you sitting at the drive through with no response. However, when you drive past the window, they are all in there chatting amongst themselves and will look you right in the eye. Additionally, I just recently tried to order a sweet tea and they claimed they were unable to make it due to a water issue that was going on in our city. The issue has been fixed for over a week and this is an inexcusable reason to give for not having this beverage. Every other restaurant in this city is serving sweet tea. It is not due to the water issue, it is due to the laziness of the employees. If you think I am lying, please look at the sales and numbers for this McDonald’s location as I’m sure it will show everything I have spoken of. I hope you give my comments consideration and look into this branch of your franchise. Thank you.
Why when Ronald McDonald does much good for families of sick children is Ronald shelved and the Burger King is allowed to spew money from a gun? Makes no scenes.
I am trying to talk to someone about this manager at McDonald’s
I went to your location on e little creek norfolk va today March 2 around 3pm and received the worse service ever. I ordered a combo and several other items totaling $20. The cashier made a mistake and charged me for the sandwich and a large drink instead of combo. Upon receiving my food I noticed my medium fry was missing and discovered that cashier had rung up incorrectly
I informed person at the second window of mistake and was told I could not get my fry because it was not rung up. I asked for manager and before even listening to my concern he had an attitude and told I needed to pay an additional 4 dollars for my fry. I said why would I pay for their mistake and of it was rung up correctly it wouldn’t be 4 additinal dollars. He proceeded to hold up drive thru and argue with me and refused to fix after making me wait 20 minutes. The manager also stated he didn’t even ask the cashier about the mix up because he didn’t care and I needed to pay or leave. In the end I had to return my entire order for a refund. This is the worse service I have ever received at any of your establishments. As a former worker from many years ago I know this is not the service corporate seeks to provide. The entire staff working should be reprimanded especially the manager. To lose a customer who spent over 20 dollars in one order over a medium fry is just ridiculous. A customer shouldn’t be yelled at or argued with especially when it’s the worker who made a mistake.
I purchased a Otr pounder with cheese added bacon and Mac sauce from the Augusta Ga Store #27526. My burger was not cooked at all in the center. The outside was browned. The burger was taken back last night and it was said that, that burger was the 2nd one brought back because the cook was cooking the meat too fast. I was in disbelief and disgusted. I have will not be purchasing McDonald’s ever again. I have pictures of the burger and pictures of my receipt. I will be moving forward with this issue. I could have been food poisoned. I’ve posted this burger on social media for others to see what I experienced last night.
I sent a letter to the CEO as well as lodged a formal complaint with McDonald’s…and receiver an email back saying the complaint was forwarded to the district people. THIS IS UNACCEPTABLE. The incompetence could have killed me and my son. This is a corporate issue, and I expect a corporate response or I go public. I have photos. This will NOT GO AWAY.
This is the 2nd time
I’m contacting you.
We were supposed to receive 2 sandwiches. We got a gift card for
A small fry only! FLUFFxxxx @juno.com
Thanks. 561/852-xxxx
I just went to McDonald’s in mt pleasant tx and there employees are no good .they act like you dont know what your ordering and telling you they dont have nothing you orderd.is McDonald’s just hiring who ever and dont care about customers no more or what!
Why are the workers so rude??? Thiers a picture of a girl on the drive thru window that says, now hiring friendly people, but the current workers dont have smiles on their faces????
I’m sorry but in light of your companies relationship with Coke, I or my family will no longer patronize McDonald’s. Yes I am white.
pickup windows need to be steam cleaned! very filthy, bird droppings, coffee spilled , etc! Lodi Ave, Kettleman Lane, Lodi, Ca
I am enjoying employee at the mcdonalds in glenpool at 144th st . While working I asked if I could use the bathroom 3 times. I cleared out my screen the second time and when I asked the third time I was at the drink station with two managers. I was told no every time. I then replied after being told no I’d just have to wait that I really had to go and said I am sorry I have to walk off right now to use the bathroom. When I came back to my position, one of the managers said that the other manager said that I was being sent home and could clock out. I asked for something on writing and I was told they were way too busy to write something up. This repremabd was done in front of the other employees and I stated I wanted to then talk to the general manager. I was told no and that I had to go home. I insisted and was finally handed a phone and was told not to leave the front counter with her phone. I stated the facts and while speaking to the general manager the phone was grabbed out of my hand by one of the manager. I was told I was making a scene. I stated that I was told to call about an issue with one of the manager at the front counter and I was following directions. After she grabbed the phone out of my hand I stood at parade arrest in the lobby while waiting further instructions. The managers continued to talk very loudly about the situation, so I rebuddled with the same level of volume. I told them I felt harassed . I did every task set fourth before me at work and have not had any write ups. I would like this issue handled at a coorprate level. Thank you for your time and attention. Keli Edwards 58055xxxx keli.s.edxxxxx @outlook.com
I do not understand why McDonald’s took away breakfast items from their menu the steak and cheese bagel was my favorite and I miss it dearly it’s always a disappearance to draw attention I truly miss all the bagels but you leave other items that are less in flavor
Hi just a bit miffed as I ordered a chicken sandwich meal at the drive through in pembroke dock which clearly pictures it comes with a salad but instead I received fries .. I didn’t realise until I got home was hoping for a healthy lunch ( sorry but was disappointed)
My dad was a former owner operator and he recently passed away. I have called your toll fre number several times and have tried to reach a department that can help me with his pension – death benefits but have been transfer to SEVERAL different people that could not direct me to help. Can someone please call me that can direct me to the help i’m seeking? Rodney Martin (702) 723-xxxx
Just went to McDonald’s on memorial dr in Dallas and had teenagers out side hollering at people to leave they close due to being understaff. Where management at done with that
The McDonalds in draffenville Kentucky is just simply not doing ice cream right now, which isn’t unusual for them and they are a newer McDonalds. I can’t figure out if they “just don’t want too” or what. They weren’t even doing shamrock shakes…nothing ice cream related. It’s so annoying when u promise your kid a Oreo McFlurry and u get there and they are simply not doing ice cream.
I am very upset with your company. In December I went by one of your locations as I usually do and bought my granddaughter a happy meal. Over a week later my account was charged $305.00. I called the location as well as several other numbers they gave me to call but nobody was able to help. I then called and made a complaint with your corporation. They were apologetic but that was a week ago and I have never heard back. I have never been one to call the Better Business Bureau or blast a company on social media but this is not acceptable to me. I am hoping you can help.
Sent from my iPhone
Years past, you have promoted the Fillet of Fish for, if not mistaken, 2 for $4.44 or $2.22 during the Lent Holidays. This year you are promoting 2 Fillet of Fish for $6.00 or $3.00 each. Not a bargain. Although you have a captive clientele during the Hoiiday Season, promoting this item at the $2.22 would increase your sales and profit by approximately 33%. Take note this is a popular item, but to promote this at the $2.22 price range would win big time. Too much competition these days, Although I prefer McDonalds, Burger King Whoppers at 2 for $5.00 has drawn me to them. I’d like very much to hear from you.
Art Caplan
Y’all need to stop playing and bring back the bistro chicken sandwiches orr the ones where y’all used the honey wheat bread they used to slap, might be the same but this new one is trash
Visited your MCDonalds in Bonifay Florida, purchased 2 Big Macs, 6 regular cheeseburgers plus fries and 2 milkshakes. The burgers and big mac’s were sssssooo salty they could not be eaten. Notified McDonalds in BONIFAY, ,FLORIDA only to hear “oh Well’ we drove 20 miles to get burgers that were not fit to be eaten due to too much salt. SHAME on your store. I definately will not be back and will tell friends not to go there either as food not fit to eat.
I just wanted you to know that I enjoy your product and the many good things that you do in our communities. I have even been a camp counselor for the original Camp Ronald McDonald for Good Times. But , I have to let you know that I will not be able to buy your product anymore. I can’t drink your Coke products anymore. I don’t know how to be less white and I don’t want to be less white. I have many friend from many different backgrounds and I love them all and I am sure they love me too. I think if I changed it would make me a different person. And not for the better. I’m really tired of all this crap that is going on now days. We are laughed at by the rest of the world. Thank you for reading this.
Hello, I live in crofton Maryland. This evening I went to the McDonald’s on route 3 and they were not taking orders. I decided to drive down further on the same road heading towards 97 N. and they were not doing a caramel frappe nor did they have any large drinks. This continues to be an issue in this area with poor food quality as well as not having items that seem pretty basic to the menu. I would like to speak with someone in reference to my concerns. Please feel free to reach me via email at Tjohxxxx @arlingtonva.us or my cell phone is 571-329-xxxx. I appreciate your time and hearing my concerns. Thank you
I’m tring to get my w2’s so I can file my taxes
It’s has been almost 3 weeks and the Frappe machine has been broken. Tired of going elsewhere.
The Mc Donald in Greensboro Alabama service was horrible today. Fries was old, food tasted like fish, asked for fries with no salt and got old cold fries with salt. New fries tasted raw like they rushed and cooked them. Burger was horrible
good morning pasuyo po sa. mga.manager ng MCDONALDS-QA GARCIA BRANCH yung device nila sa grab palaging e update kulang kulang yung items pero naka available pa sa device nila.yung manager ngaung nakaduty nag antay ako na marecieved ang pagkain anung oras na.
Atmore store has a serious problem with the manager. First of all, she couldn’t hear my order because of a machine that was making noise and she yelled at me to repeat, I asked her to turn off the machine and then she started yelling at me some more and I told her she didn’t need to yell and I asked her for her name and she told me I didn’t need it. She was yelling at the girl at the window and she became hostile towards her, customers were walking out by this time. I hope you can remedy this situation to keep it from happening again.
Before the virus, all of my encounters with the McDonald located at 3636 U.S. 9, Freehold Township, NJ 07728, has been very pleasant. However, recently, my family has reaped the consequences of ordering from this establishment. My daughter is a Pokemon fan and was estatic she heard Pokemon cards were the newest toy. So, although my daughter normally doesn’t eat Happy Meals, I have been ordering her one each of the four times we’ve ordered from this McDonalds during the event. The first time, my husband had ordered the food with the Happy Meal and my daughter was overjoyed to open the cards and make the box inside. Being so happy, the next time I went to order her one as well and was told that in order to get the cards I would need to purchase a Happy Meal, I did so and was greeted with my child upset as she showed me that inside was a Marvel toy, not the Pokemon you the worker had told me would be inside. However, I let it slide. The next time, my brother bought her a box with no issue. Today, I went and purchased the Happy Meal which came in the Pikachu box, and gave it to my daughter. However, when she opened the packet the cards and activities are normally in, everything was there BUT the cards. This I cannot let slide, someone had removed the pack of cards from the activity packet and sold it to me empty This is extremely unprofessional and after being promised Pokemon cards every single time I bought this Happy Meal, I shouldn’t have only gotten cards half of the times I had. I am extremely unhappy and displeased with this McDonalds location with how they’ve been handling this event, above other things, being that they constant mess up our orders and upon asking questions, such as where some items on the menu have gone, we are greeted with no direct answer.
I just got back from our local McDonalds in Urbana, IL, store #4006. I ordered one sausage, egg and biscuit. In the short time I was there, I witnessed a food preparer with shoulder length hair preparing food without her hair tied back and without a hair net. Another employee with gloves on adjusted her bra strap and wiped her forehead and never washed her hands or changed her gloves. Several employees had long hair that was just tied back. Are hair nets obsolete now. I know the gloves give a false sense of security but employees need to be reminded of basic hygiene in a food industry. I did inform the manager of what I witnessed. I think corporate should put out reminders to their stores.
Have been eating at McDonald’s since 1970 usually good menu items how ever since January 2020 I have started keeping a running tally 37 times last year I pulled through drive through and attempted to purchase a large strawberry banana smoothie every time I was told some lame excuse why I can’t get one example Christmas Eve 2020 young man said he had been called in off of vacation and for what ever reason smoothie had been removed from menu I couldn’t believe this experience So I gave up this year until tonight tried my luck again want to know what happened you got it machine was out getting cleaned I am not the sharpest knife in the drawer but don’t you think that if cleaning the machine at what ever time they choose isn’t working Forgot to mention I staggered the times that I ordered smoothie except for 3:00 am the place was dead I retired from USAF and the Postal Service I understand when things need to be cleaned and what time Wouldn’t it make more sense like 2:30am 4:30 am just throwing that out there I have dash board camera of most events My wife and I take bets on what the reason is for not getting a smoothie sounds childish don’t it You ought to look at it through our lens
I would like to know what the sticker is on the food that I purchased today on my child’s kids meal and on your quarter pounder it says use to yes uitilsez premiere a sticker that was put on top of the container. Of my food on all of the containers on my food in my order. Oregon City Oregon McDonald’s.
Hi do you know if your going to sell milkshakes at least stop handing out paper strews I mean you taking the piss the first drink after 10 minutes of trying to get one and the strew falls apart have a word
Hello I was inquiring about my W2. I’m no longer live at the address it was mailed to. Is there anyway you can email it to me or mail it to my current address ?
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I am the delivery driver from Whalebone Ln S, Dagenham RM8 1AT.
The shiff manager and the restaurant managers are very abusive. Because . The staff name Mr. RAM AND MR. JOE ON THURSDAY evening I walked in the restaurant to pick up the delivery and they refused because I had argue with ram about 3 weeks ago he held this in his mind and today he was running the shift and he took his anger he start abusing and said you paki not getting food from this restaurant because of your misbehaving and I asked him who I disrespect and he just simply said I am the shift controller I am refusing not giving you the food. Just get out of the restaurant or I will called the police and everything recorded in the premises so I mentioned the time and date as well you can check in you cctv. Meanwhile manegar walked from the kitchen to lobby and we will teach you lessons because they took my previous ague with the ram personnel. As the big Manager Mr shakeel was aware of our first argument and he sort the issue in beginning of the February 2021. I have all the recording ram attecked and the harresment is still going on they disrespect me and abuse me because I am Pakistani that’s why. I will leave my number 0044757417xxxx if you need more details contact me please.
Due to numerous attempts at redeeming my free coffee rewards, I have EIGHT rewards expiring today. Your horrible customer service refused to help me. This is unacceptable.
The worst meal ever
I would just like to say that McDonald’s good and service has dramatically went down hill bug time over the years…..when everything was freshly cooked it was awesome and now it just sucks…..your franchise owners seem to not care……where I live I made comments like tear down McDonald’s and put in a Sonic or Steak n Shake….maybe you guys at the corporate level just don’t care.
I will no longer eat at McDonald’s unless Coca-Cola admits they made a mistake with their “white” class. Since you have always served their product I am letting you know. Bye Coke and bye McDonald’s
You should bring back the Big Mac Jr there so good.
Me and my children went to McDonald’s last night and we got a large soda with our meal, I finished my soda in its entirety and realized it still felt heavy , I opened the lid and saw the soda machine nozzle filled with gunk and mold. And the bottom of my drink also filled with the nasty moldy Gunk. I’m very displeased and disgusted with this negligence.
Yesterday I fell on a wet floor at McDonald’s restaurant in Gatineau Québec there was no sign showing it. I injured my shoulder and knee will need massotherapy and acupuncture. I’m looking forward for a reply. Thanks
I stopped at mcdonalds this morning on my way in from work so I wouldn’t have to cook for my family after working graveyard I done curbside I got all the way home I got 3 big breakfast with hotcakes there was no syrup no butter no forks come on really they put all this together and never thought about syrup so since mcdonalds was so far away I ended up going to store close to me and bought syrup rogersville tn
McDonald’s on airport rd in Asheville nc 3rd shift manager is very rude does not understand a lot of English has been this way for months used to be a good place to eat don’t want to go there again but it’s the only place open
The manager at the McDonald’s on airport rd Arden 3rd shift is rude understands very little English gets made whenever she has to make changes to order has happened 5 times in last six months used to be a good place to end has went downhill in last 8 or nine months so bad don’t want to go back but it is the only place open
the store on Crawfordville highway in Crawfordville Florida has the worst service I’ve probably ever had a McDonald’s. Even the management is rude. They are very slow. I parked in the curb pickup ordered online paid online and waited and waited and waited twice this week when I went in tonight to say something to them the girl said we’ve got a drive-thru. There are too many restaurants in Crawfordville to going to a place that treats you like this and I wasn’t the only one complaining. They seem to be standing around with their fingers up their butts instead of doing their job and when called on it that get extremely rude. I’m sure it’ll be quite a while before I go back in that store.
When are W2 forms going out?
To who this may concern, I frequently go to McDonalds I am not sure what is happening with employees. Generally I go to the one in Hyde Park Pa, these last two times they did not get my order correct I ordered a large regular Coke I received diet. The next time I went I ordered a large regular coke got a medium then they corrected it and gave me a large. Today 2/23/21 I stopped at the McDonalds on Allegheny river boulevard in Verona ordered a happy meal quarter pounder and 2 medium sweet teas got the happy meal then handed the tea both small and she said have a good day I said the tea was supposed to be medium finally received my quarter pounder but only received the small teas. I know things are tough but I’m not sure if people can read or are in big hurry. Thank you for listening.
I’m trying to get my w2 from Altus Oklahoma McDonald’s I moved and I think my W2 is lost . How can I get in contact with someone to get my w2
To whom it may concern, I been going to mcdonald’s for 4 years everyday every morning.. for a caramel frappe. (By the way, thank you! Never stop making these!) Anyways, the mcdonald’s I just went to in Ensley Alabama. Off of loyd nolan parkway. And I ALWAYS use my mcdonald’s app for daily deals! This just happened by the way.. Tuesday February 23. At 8:40 am. The manager there at that time was so so rude! Her wig color was blondish goldish looking I didn’t see a name tag… But I always get 5 frappes one a day so I get a free one. Well the girl at the cash register went to get this manager (because she messed up) and before she was even at the register walking from the front to the back me and my husband heard her saying ” If it don’t work it don’t work.. she didn’t even try so I said could you at least try to figure it out? And I had to change my large to a small and it made her mad and got really smart with us.. and said she didn’t have to serve us.. so we came to the one in forestdale, Al. And there awesome! Please resolve this issue thank you!!
Problem with my order
I am located in Ozark Arkansas- I am a creditor where would i need to mail a Writ of Garnishment
To the CEO who is practicing reverse discrimination. What happened to qualifications, and merit? It seems as though you are punishing people for being “Oh No” White. Shame on you, and I will never eat at your establishment again.
I have owned McDonald’s stock for over 30 years believing it to be a company driven by excellence. Clearly under you tenure you have substituted excellence and merit for racial quotas.
The American dream is that you will achieve what you want through hard work, intelligence, excellence and merit. Corrupt systems develop caste systems judging people by their parents backgrounds, race, religion, and considerations to reinforce a prejudiced agends.
Congratulations commissar. Imitating Nike, Gillette, P&G sure is going to pay off for McDonalds. I have told all my friends and neighbors about your new policies and asked them to consider how such policies would impact their children’s futures and the American dream.
I’ve also contacted my friends overseas. I wonder how your franchisee’s feel about such prejudiced policies and how it will impact on their businesses.
I will no longer frequent your business as Coke is a rxxxxx company.
The McDonald’s located at 4145 S. Telegraph in Dearborn Heights, Michigan is going downhill. Today, I ordered 2-big mac combo’s. The big mac was cold, hard to the touch, the cheese wasn’t melted, no lettuce…Come on!!
In addition, the fries were cold, hard, soggy… TERRIBLE!
This isn’t the first time at this location that I have ordered food and it was cold! They start serving lunch at 10:30am. At 11:30 am, when I ordered, the food should have been fresh and hot! On top of the high prices, our food should always be 100 percent hot and fresh and we should be satisfied. I understand they can’t satisfy everyone but at least serve fresh, hot food! I am so disappointed! This location has poor management. Customer’s would have never been served cold food back in the 80’s, 70’s, etc….
The McDonald’s motto… to serve fresh food fast is a false statement!
Hey, so I love McDonalds – I would not be writing this comment if I did not honestly think there is great value in the comment. You have a commercial where a man is yelling up the stairs for his kids to come down for breakfast. They finally come down after he says he is going to McDonalds – you know the one, yes? The volume of his voice is so abrasive that I have to mute the sound every time the commercial comes on. I can’t imagine I am the only one who has a negative reaction to the commercial because of that. The idea is a good one. Perhaps you could have him talking into an intercom or not yell or something.
Do with this as you will but I felt compelled to tell you and I have never complained to any company about a commercial before.
Thanks for listening.
Regards, alice
I lost my password years ago & can’t get into to my McDonalds account. I was told you can look it up.
Complaint G.M.having other G.M. Not rehired because she ask fo it when i havent do anything wrong have prove of two week written letters of leaving the job an accomplish the time an went back an rehired they said ANNA PUT A NOTE NEVER AGAIN REHIRED IN OTHER MCDONALDS i have 6 people same situation same manager cases are the same
I had an issue that happened last night at a McDonald’s in Newport News, Virginia. Could you email me back so I can place my complaint?
I am writing to y’all McDonald’s corporate office to report on a McDonald’s that is in Winder Georgia off of Atlanta highway their customer service is horrible it used to be okay but for some reason in the past 6 to 9 months they have failed way off when I tell you I go there just about every morning during the weekday on my way to work to get a biscuit and a coffee I have done that for years now and they’ve been fine but here lately my biscuits have been hard and chewy my coffee my iced coffee is not made right their customer service is terrible you go to the front counter and you order something and they take forever in a day to get you your order and I do mean forever in a day and they don’t even pay attention to the people that have orders on the front counter they pretty much completely ignore the front counter for the most part until the actual order is needed to be given and then they give it when they get ready to I mean their customer service is terrible their workers their employees are very rude very disrespectful most of them…again I just felt compelled to write to corporate on this particular McDonald’s because all around their service is terrible lately and something I mean something needs to be done because at this point I’m getting ready to take my business elsewhere. And I really hate to have to do that because I do love McDonald’s and I love y’all’s coffee so can whoever’s reading this please report this McDonald’s and please get a hold of it and get something done. Thanks A million ❣️
SIGNS NOT ADVERTISING SUNDAES AS THEY ARE REALLY MADE SO FALSE ADVERTISING. McDonald’s franchises in Florida are raising the price of their sundaes while falsely advertising on their signs what they are like. They are not even filling the cups part to the top and the signs advertise a full cup of ice cream. The one on Rt. 44 going towards New Smyrna Beach FL is the worse. They raised the sundae price to $1.97 plus tax; the ice cream was not even up to the top of the cup. I told the manager and she just said sorry and NEVER FIXED IT or offered TO. FALSE ADVERTISING for Mc Donald’s to advertise their sundaes on the sign and non of them make the sundaes as the sign shows and I have been to various towns and places so the sign should be changed to the truth or people taught how to make a sundae like the sign shows. Please advise. I live in Volusia County and have been to other counties in Florida but recently it’s getting worse. Higher prices and less ice cream so not being made like the sign says. Very dis-satisfied especially with one before New Smyrna Beach on Rt. 44.
I worked with the company from March of 2018 to June of 2018 and the whole time I worked there I never got treated correctly. So many workers at the location I was working at had their phones out while they were on the floor working and nobody from management told them to put it away and even management had their phones out to and nobody did anything about it and the one time I had my phone out to check the time I got in trouble for it and it always got yelled at because the management simply didn’t like me and because of that they yelled at me because they thought I wasn’t doing my job. if anybody reads this and wants to work for McDonald’s I highly recommend working somewhere else. MCDONALDS TREATS THEIR EMPLOYEES BAD.
I ordered 2 but mac meals and wanted no pickle only. I got hard & cold fries along with dry hard plain big mac nothing on them. I called the store and the mgr stated bring receipt and they will replace my meals. I did that and they still got the burgers wrong again no cheese and they added ketchup. I was so confused at this point when sornt over $19 for my meals. I didn’t even both calling back after the mgr treated me like crap at the window. I would love a call back .
We had a complaint and tried to take it up with the manager they hung up in my face. Lol
We are in a pandemic and it is mandated in the town of lexington sc and everytime I go to order food and get to the window to pay for eat or to pick my food up the people working in there are not wearing any mask. I HAVE TRY TO BUY FOOD FROM HERE 3 TIMES IN LEXINGTON EVERY TIME IT IS THE SAME THING NOBODY WEARING A MASK TO SERVE YOU. THIS IS VERY CRAZY. THEN I Try to order food from the one on harbison blvd in columbia and the same issue just a different place. Why is it so hard to wear a dam mask to keep everybody safe. You all will loose a lot of money due to this issue that keeps going on.I will never eat there again to we are out of this pandemic and then I will have to think long hard about that then.
I’m an employee for McDonald’s in Saint Helen’s,Oregon and I heard my coworker Jennifer Gusey tell another coworker that she really hates this girl on the phone and that she wants to punch her in the face while the co worker she was talking about was on the phone asking about her Schedule on Friday February 19th,2021 at around 6pm. I do not appreciate my co workers disrespecting other co workers and I feel like Jennifer Gusey needs to be talked to or punished for her actions because that’s not acceptable behavior in the workplace and the co worker that called has hearing issues and her name is Briana.
How would I get in contact with the right person to talk to about getting McDonalds some savings with solar energy?
February 19, 2021
Dear MCDonalds,
I truly appreciate all of the efforts of the Ronald McDonald House. However, this is about the Mcdonalds Restaurant in Dunedin, FL.
After a 6 month month moratorium on fast food, today I decided to go to McDonalds in Dunedin Florida. I purchased a breakfast sandwich (which was tasty) and a black cup of coffee (small). I left the restaurant with my meal. I ate the sandwich and had my coffee in the cup holder of my car. I drove away feeling happy about my decision to enjoy a McDonalds. Then I reach for the coffee and the lid popped off and spilled on my hand and legs. The coffee was so hot that it blistered my hands and yes…my legs as well. I was fortunate to be able to pull off the road without crashing my vehicle.
Why are you guys so adamant about making your coffee SO DAMN HOT! There is no need for that, especially if your workers do not secure the lids on the cups.
I worked for McDonalds in South Burlington, Vermont for part of 2020. I didn’t get a W-2, and no one is helping me at that location. Can you please send it to me? My address is 310 Market Street, Apt 106, South Burlington, VT 05403
i wrote to chris Kempczinski and the letter was returned, did I have the correct address at 1 Mcdonalds plaza Oakbrook IL ? should i use the Mcdonalds Drive address? i would like to get this letter to him. thank you
I know you cannot control what goes on at all your stores but I have to ask you, do your managers get trained on any kind of ethics before given the title? You have a manager at store # 1495 on E los angeles Ave that I visit frequently that could definitely use communication training. Imagine dreading having to go to work because you don’t who is going to be the next one under a vicious personal verbal attack?! I could never! I have witness this employee berate, publicy embarass and scream on her employee’s! She ignores them when they ask a question, she rolls her eyes like a testy teenager and smacks her lips. She finds humour in talking about employees and customers alike under her breath and in her language and why would you have an attitude with customers who come in to retrieve something missing from their order? She is in charge of making sure the order is right, correct? I was an employer for 20 years and I never would even think of treating an employee in that manner, any other human being for that matter! They’ve messed up my order before, sure but it’s the way Ms. Leslie treats her employees and carries herself that leaves a bad taste in my mouth. Educate her please!
Had the WORST experience at the McDonald’s by my house. They were the rudest ever!!!! Don’t know how this location is still open. WILL NEVER return!!!!!!
I went to a McDonald’s that refused to turn their internet on I felt like I was being discriminated against
I went to a McDonald’s that refused to turn their internet on I felt like I was being discriminated against
The McDonalds in Twinsburg Ohio needs a manager that can get the workers to get orders correct. Time after time, I say NO more and wind up going there. Today I ordered,at the drive thru, was told my purcahse was 9.89..When I got to the window ot pay, there was no order and no amount of 9.89 I had to pull over and wait till they made my order.I orders a fish sandwich with NO Cheese, a hamburg, a c buttermilk chicken sanwich and 2 small fries..I got hoe, had a fish sandwich WITH CHEESE, a dried up hard buttermilk piece of chick and ONE fry,not TWO..I’m sure you have had more comments about this place It needs a complete overhaul and workers that are clean,neat uniorms and polite. Dont send me any gift card. I’m not going to any mcDonalds
I visited the McDonalds at 302 Philadelphia, Covington, KY 41011 and had horrible service, the wait time was 20 mins, and the food was cold. I patronize McD’s often with my grandkids and never had service or food like I did today. When I called to ask about my order I was told they were bagging it up. 5 mins later when I hadn’t gotten it I called back and was told again they were bagging it up and how they order had to cook and the process. I watched 6-8 cars go through the drive thru as I sat at curbside service. Again I’ve never had service this bad or attitude from a McDonald’s. I would like to hear back from some one.
We visited McDonalds (5353 NW 64th St, Kansas City, MO 64151) at 12:44pm on Sunday Feb 14th. My kids do not get fast food often so this was a special treat to celebrate Valentines Day. I only went to McDonalds to get the Pokemon Happy Meal with the cards. We even called 816-587-6266 right before and verified Pokemon was the toy before driving to that location. The first woman on the phone seemed confused and perhaps her English wasn’t great so she handed the phone to another employee who confirmed it was Pokemon. We brought lunch home to eat. Both happy meals came in the yellow Pikachu box but the toy inside was a travel game of Life. How is this right? The advertised toy is Pokemon cards and we were told on the phone that it was the current toy. Not only did I call to confirm but no one in the drive thru let my husband know the cards would not be included and instead we would get a game of Life. My kids are very disappointed and so am I. I would have waited for them to be back in stock had we been told the cards were not available. We also could have gone to another location as I had called another one close to us and confirmed they were there too. We choose this McDonalds because it was slightly closer.
My kids’ “happy meals” turned out to be very sad meals instead.
Worse, I contacted Joni Roberts who was listed on the receipt who said she talked to the branch manager and they are doing nothing about it at all. She said that due to demand they must have sold out before we got there. Even if that were true McDonalds is advertising a Pikachu happy meal with Pokemon cards. Commercials are advertising to kids and promising these cards with the Pikachu happy meal. That is what you expect to receive when you order a happy meal at McDonalds. I would not go to the store and buy a box of Captain Crunch only to get home and discover inside the box was a sack full of Grape Nuts. What bothers me even more is the lack of ownership and responsibility on the part of the restaurant to do something about this. I feel my children should be mailed the cards they were promised they would have. We spent $36 on lunch that day for no reason. The food was mediocre at best and the whole purpose in going was ruined. Could you please make this right and send my children the cards. I have since thrown away the receipt but I have most of the information from it and can forward you the emails I exchanged with Joni Roberts on the 14th about this. Thank you for your help.
I have gone to the McDonald’s on Dunn and twice and ordered from the app menu their daily special and each time the frappe machine was not working. I ordered today paid for my order and did not receive it it s only 4.00 dollars, but I talking about the principle. False advertising.
Management at the Cahaba Valley store is slow n rude..
My son recently worked for McDonald’s for a little over a month & 4 times they made him pay for shortage of drawer he quit the last time they asked for $16 shortage cause he already gave 1 manager the money & they did not document. So GM told him if he didnt pay she would cash his check & take money.. so Yesterday when he went to het his last check, envelope was open & check was missing & she counted out cash that did not equal to his pay stub
Dear Sirs; Ma’ams,
Summation: On the morning of Tuesday, February 9, 2021, I ordered several items from McDonald’s breakfast menu. When I got home and opened the bag, two items were missing, three items were the wrong items, and one was so hard (and apparently old) it was not edible. I was extremely disappointed and proceeded to call that McDonald’s restaurant twice. No-one answered.
The following day I went to that same McDonald’s establishment seeking at least the two items left out of my order. I was then told to come back the next day when that manager or crew leader would be there.
The next day when I came back, my concerns about my erroneous order were not only ridiculed as bogus but summarily dismissed by the two ladies in charge.
As a loyal McDonald’s customer, this kind of treatment is unacceptable. As this was my first time ever going to this particular establishment, am I to assume this is how they always treat someone who did not receive their correct order? Was this standard procedure?
I have not made a formal complaint with the BBB. I wanted to see what someone with upper management has to say about this. Thank you for your understanding.
I fainted and fell down in one of your poorly run brooklyn locations because the cashiers were only busy serving drive tru customers. The ambulance came and took me to the hospital. This incident happened last year 2020 in june. I have been meaning to contact your establishment about this matter.
your new mcdonald commercial ad has a spiked loud uneven volume and it affects my heart as I recently had heart surgery. In the past i had the same problem with Seamless.
I am a former crew member of McDonalds and I’ve been fired for no reason. I’ve worked at the one on ST road 520 in cocoa FL
Otherwise take detailed notes of the complaint, including the description of events, names of the individuals involved the the black employee dirty finger in my drink cup time time 1:20 p.m and date February 14 2021. the incidents occurred February 14,2021 and any other relevant details I didn’t see her name tag.
this issue is serious enough that. The health department. may give your Pelham Alabama McDonald’s business a visit my complaint about this and hamburger not completely cooked This is my complaint although a review of the situation is necessary — complaint about a handling. food with no gloves we are in a pandemic the health department needs to look into this issues
Please look into the issue promptly and fix this
Take appropriate action, which might include discipline, training or a referral to the employee health food. class program .Monitor the situation to ensure the behavior does not continue .
The young managers @ the McDonald’s on 175 & loop 12 are very rude and they shut the computers off at 2:00 am.
They are 24 hours instead..they take marijuana breaks before the next shift.
I quit my job because of this situation.
I have purchase a breakfast but my order was not delivered as I order.i order an egg Mc muffin hash brown and American beacon
And cofee.what I got is egg Mc muffin Acadian beacon and no hash brown no sweetener for the cofee.i had to park the car and gone in the store to purchase a hash brown .I am handicap and that make it difficult.my experience at Mc do nald has alway been a problematic one.or the order taker not paying attention or the order taking eauip.ent is difficult to understand
This was not the only time I had problem there.please have the people retrain if you wish to have a satisfied customer.my e mail is Levyalxxxx @gmail.com and my phone is 401 489 xxxx the store location is in Deerfield beach florida
I had a terrible experience at the Rt 60 vero Beach fl store yesterday. I purchased 7 happy meals and other items on the drive up. The ordering cashier missed 2 happy meals. While adding them the women at the from women was screaming at her at the top of her lungs send the cars down. I drove up there looking at my receipt and the order was still wrong. I told her it was supposed to be 2 hamburgers not cheeseburgers. She got so nasty with me . Yelled to the line people. She never adjusted the price either btw . I offered to come inside to not hold up the drive up . She got so rude started throwing my meals out the window to me all 7 boxes still wide open. She was being rude the whole time . Then she tells me thats it . I didn’t have a burger or my 13 cookies. She gives me the burger and told me pull around to spot 5 for my cookies and wait ugh. I did. I realized when we left no straws or napkins. I called the manager at this point this was just too much. I got an equal attitude from her . I was nice through out . I spent 36.81 for nothing but aggrevation and yo be disrespected at a store I’ve gone to since its been built on a regular basis 1st with my 4 kids now my 5 grand kids. This behavior is unexceptible.
I went through the open 24 hour drive thru window only to be told the were closed. I felt discriminated due to my profession.
I was very disrespected. I came through and ordered through the mobile order and she said the servers were down. i asked if it would still take it out of my card, she SCREAMED at me and said that the servers were down and she already had told me that. i asked for a manager and she said she was, i then asked for a gms name and she proceeded to scream at me and get another member of the staff. its not the first time ive had troubles with this “manager”, not only was she rude she also wasnt wearing a mask. i have video of her screaming at me in the drive through and refusing to give me hers, or a managers name. i also have video of her with her mask off around very close proximity of other crew members and customers. if need be i can email the video to you or corperate but i also will be following up with corperate on monday when they are open. i was completely disrespected and its not okay.
Bought my 5 year old granddaughter a chocolate shake and happy meal at the Chaffee Road McDonalds in Jacksonville Florida. She made a coughing sound and said. “ I don’t like my shake.” I tasted it. It was horrible tasted like vomit and motor oil mixed. Prior to that I had complained to the cashier as she didn’t put my order on the board and I have been getting upsold as I sometimes order a frappe and it is larger than I ordered same with Fries. My biggest concern is that my granddaughter had taken a sip and swallowed it. What is she had drank the whole thing? I’m done with this location and maybe all McDonalds after this awful experience.
2-13-21 12:12 pm…I just got phone with a mobile service representative. She spoke in a very stern and condescending tone to me. Maybe that’s her personality! I had trouble signing into my app for several days. Today I tried to log in from home making sure I had the right password! I could not figure out my problem. When I reached your rep (did not write her name down), she said to delete my app and reinstall. I did it while she impatiently waited (because I kept asking if the button I would choose was correct). Once we got it installed and I asked more questions to guide me. She impatiently said she helped me get the app installed and I would now need to find someone to show me how to navigate it. I asked her to be patient with me because I just wanted her to go step by step with me. She kept talking over my questions letting me know I must not have been listening to her!!! I asked why she was being so impatient – did she have other calls waiting. She said yes, I helped you install the app and that I needed to take it from there! She politely said have a nice day and I just said something like thank you for your time and being so impatient with me. I waited on line to take the survey but she must have cut it off because she knew I wasn’t happy with her impatient attitude. I worked in the building industry for 25 years and was in customer service along with my many customer liaison duties. I NEVER spoke to anyone so condescending and impatient as the way she spoke to me (even if I wanted to slam the phone down because I was being screamed at). Maybe she was having a rough day, or dealing with previous calls that upset her, or many family issues and she was not coping well. Maybe she felt my attitude was wrong. I don’t know. Maybe my words are harsh because when I got off the phone being treated the way I felt during the conversation and after not being able to take the survey, I was really upset.
I am just venting to you about your customer service. Thanks for listening.
I have received a text from Kevin Ozan for an offer to put McCafe on my car for advertisement. I am about to be scammed I think. Supposedly they will put it on and take it off and give 1,000/week.
Hi this may sound really weird But I’m trying to grow my tiktok and possibly YouTube channel, and by doing so most of my content is about pokemon cards. With that being said If there was any way you could send me some of the 25th anniversary pokemon toys you have I will #tag you in all of my videos and give mcdonalds a shout out, maybe if I get big enough on YouTube you could have a potential sponsor. I’ve tried every way to get the pokemon cards in bulk. I went out trying to buy just the toys at McDonald’s but nobody would sell them, so then I started buying happy meals just for the toys. If I had enough money I would buy a mass amount of happy meals just for the toys and pass out the meals to the homeless. So I don’t know if I’m asking for to much but closed mouths don’t get fed so this is me seeing where I can get! Thanks for your time.
I just want to say that every time I purchase a cup of coffee if the employee puts the lid on so the drinking spout is above the seam of the cup it leaks. Happens every time.
Hello my name is levi McQueen. I was trying to inquire information regarding the remodels of mcdonald’s in the Midwest. I own an electrical company and would love the opportunity to help build mcdonald’s
MCDONALDS I KNOW YOU DON’T CARE BUT YOU MAKE TOO MUCH MONEY FOR MY FOOD TO BE COLD AND NOT FRESH FROM THE DRIVE THROUGH GET IT TOGETHER
The McDonald’s on Ashley Street closet to South Georgia Medical Center is the only one that I know of that is consistently claiming that between the hours of 5 am and so forth that they can not accept cards. This isn’t the first time I’ve expressed my concerns about this. I understand that the systems sometimes can be an issue but every week. Something has to be done. This is just fustration. Not only that I pull up to go through the drive through and you have staff sitting outside on the curbs. If this is gonna continue to be the way this establishment is ran why not but close this McDonald’s and replace it with a Chick Flia or something. I’m is done with this McDonald’s at this location. They are rude and when I reported them last time apparently there was nothing done about this. This location would be a great spot for that show called Uncover Boss so they can see what people the public is experiencing.
808 Old Magnolia Rd.
Conroe, TX 77304
Feb. 11, 2021
TO WHOM IT MAY CONCERN:
My name is Tailynn Victoria Williams and I am a new worker at McDonald’s store #2821. I went through a brief walk through and form completion on Friday of last week and my first full date of employment at your company was February 10, 2021.
On yesterday, my first full work day went fairly well. I was excited and a little nervous because this was my very first job, that I was actually making a salary. I just finished high school this past May 2020 and I am now, attending college full-time and decided to go to work. I was so happy to get a job at McDonald’s.
So, my first day was uneventful but busy. I looked forward to learning how to do my job duties and believed that the shift-leader was willing to help me learn all that I needed to know. However, my second day was not so welcoming. The shift-leader, (I do not know her name, however, she has green hair), displayed a negative-nasty attitude toward me. I did not know how to make coffee and was trying to learn, when I saw the shift-leader (with green hair) speaking to another employee a few steps away from me. The shift-leader (with green hair) was talking and pointing at me. The other employee was laughing at her words.
Because this was only my second day on the job, I expected to have the help of the other employees, as well as the shift-leader, but that was not the case. I was hurt and offended by the actions of the shift-leader. I did not know anyone there and I felt single out by the actions of the shift-leader. I am very sure that she and the person she was talking about me to, had to learn the same things I was expected to learn when they came to work at McDonald’s.
The shift-leader’s behavior was not professional or productive for a positive workplace. The negative attitude of the shift leader affects the entire workplace causing division among employees. I never expected to be disrespected or treated the way I was by a leader in the workplace. The shift-leader was wrong and acting like a high school girl by the way she treated me.
Because of the shift-leader’s immature negative behavior, I have decided not to continue my employment with your store. The lack of team work, unfriendliness, and disrespect surprised me. I always believed that McDonald’s was a happy and fun place to work, however, this one shift-leader has changed my mind about becoming part of a group that has a shift leader that does not seem to understand teamwork, respect and consideration. Please submit my pay as I had set up with your company. Thank you.
Tailynn V. Williams
CC:
McDonald’s store Manager #2821
Grrr! I don’t know how the Plymouth, Indiana location is still open! I was hungry for a filet-o-fish, so I went through the “drive-through”. When I went to pick it up, the lady asked if I had the filet-o-fish, cookies and diet coke? I said, NOT the diet coke. so she handed me the bag. When I got home, I bit into a VERY DRY SANDWICH!! Only had cheese on it, no tartar sauce!!! I looked up the phone number online to the Plymouth, Indiana McDonald’s and both times I called the #(574-936-9522) it asked me to enter some code!!! What code??? No way to even call the manager to complain, so I could get a free sandwich next time I was in town. So I had to drive back to town and go to McDonalds and complain personally. Both managers were NOT very friendly. They did give me a new sandwich and I asked to be compensated for me having to drive back into town. All I wanted was a free sandwich for my trouble next time I came back into town. They finally had me write my name down on a napkin and said they would put it in the office. I now see why this place barely has 2-1/2 stars!!! After I get my free sandwich I doubt I will frequent the place again. No sorry about that or anything. Or I will check into why the phone isn’t picking up. Troubling management here. If you care…thought you might want to know. If I owned a business, I would want to know.
Yes i made a door dash and when my order got to me bc i do not have a vehicle so i get it was a big order but to completely mess up my entire order is unacceptable completely i call to just say the few things that was wrong and i was gave to the one that bagged it her self and she was rude as i kept it calm and didnt yell or raise my voice my husband took my pbone and was even nice and Denise took the phone from the employee and started getting mad and telling him she would hang up on him and he finally started coming unglued and he realized this and just hung up we understand being in a hurry and forgetting a few thing or messing up a few things but a whole order is not ok. And i would appreciate it my order replaced or my 67$ back bc that was completely horrible
My food was cold it was horrible I spent almost $40 and I didn’t even give me all my food I asked for my money back and they refused
I need a letter stating an employee no longer works there for social services
Leonardo McDonald’s in NJ is run by lazy children. Car broke and needed breakfast. Lights were on door was open and they refused to serve me. Said they weren’t open because of half inch of snow. Not the first time this has hsppened.
Waited 30 minutes after 4:00am for someone to answer the drive thru
I want to complain about your current pokemon promotion.
How are people getting boxes full of cards??
Selling for $6-$15 per pack.
1 guy had a red happy meal box full of packs nicely stacked.
It doesn’t matter if you even put a limit on the amount people buy.
( 1 guy bought 30 )
These are for kids too.
These people somehow get boxes straight off the trucks.
This is not fair.
Instead of families going to McDonald’s daily because the kids want to try and get a different pack,
Your employees are grabbing them
by the box.
I took screen shots of the boxes direct from the sender that they selling.
I will find a place to post them.
Please get control of your managers and employees handing out happy meal boxes full of cards for their friends.
I went to your deslodge mcdonald’s ordered 3 sausage egg and cheese biscuits only to be screamed at by the girl taking our order.when I ask her to stop telling at me she charged me 9 dollars for 3 of them only to not hav cheese on them . She won’t as mad because we checked the hen at the window. we tried to hand her mom he bag back to put cheese on them she slapped the bag back at me said she couldn’t take it back really snotty.said she would refund my order and them recharge me to make it right when I said ok she ask me for the food back I told her no because of previous happinings. She slammed the window in my face came back with 3 pieces of hard cheese on a platter and basically threw it at me. Tell me how I was wrong anywhere here for ordering cheese on my sausage egg biscuit? She was a straight and should not be working with the public. Lucky my grand daughter wasn’t with me
Mcdonald’s need to bring back the stake egg and cheese bagel. We all miss it where I live that’s the only place that sold anything like that..
Jacksboro Tennesse restruart will not send the w2s by mail they say you have to request these. by federal law they are supposed to be mailed . we are being told to print it ourself. please let me know why the company says all they have to do is have it available they don’t have to mail them out! when did Federal laws change?
Just a request…and I guess a plea…..PLEASE bring bagels to your Northern Wisconsin restaurants! Everyone I talk to misses them! Specifically your Hayward Wisconsin location😊
I went to McDonald’s in Pocomoke City, Maryland today. As I was paying a employee walked by. His pants were below his buttocks. I threw my food out. That is unhealthy and I would have thought your standards were higher. Looking at his underwear in the kitchen where my food was prepared is totally unacceptable! Very disgusted and disappointed!
How can I can my W-2. I haven’t worked with McDonalds since the summer. I worked at the store in Gardner, KS. Is there a way to get it on my computer so I can print it out?
I called about a complaint and never received a call back it’s a shame you run a place like that the store in lower burrell pa is terrible waited 25 min for order while the girls were talking to each other already 3 orders were messed up its sad your company doesn’t care they said someone would contact me never did.
Every and I do mean every time I go to the Avondale location,they need up my order, forget to put items in my bag or serve old or cold food.. this is a disgrace.. I frequent this Mc Donalds at least 2 times a week. And Everytime my order us just flat out exspedited poorly..
So I visited McDonalds on Broad River Rd and as I approached the drive thru the girl taking the money had an instant attitude. She kept saying she couldn’t scan my phone for a McDonalds mobile app discount. I kept explaining to her that she could it wasn’t just for mobile orders. She then said to her co-workers I don’t know who the she thinks she is talking to. Her manager was standing right beside her and thought it was funny, therefore I didn’t bother talking to him. They messed up our whole order which I feel was on purpose. I didn’t go back to say anything bc I didn’t wanna escalate the situation any more.
Somethings seriously needs to be done with the manager at the Hamburg McDonald’s on S. Park Ave. He is rude and obnoxious. He treats his employees terribly. I have only been there two times and both times he’s been very nasty. First to a woman who didn’t have a small bill to pay for her food so he refused her food and told her to leave. Two teenage boys were made to wait outside in the cold until their mother got there. Even though they were trying to purchase a meal each. They were not children these were grown teenagers. Now most of the villagers of Hamburg drive out of their way to A different McDonald’s or they go to a different restaurant completely. Please Hamburg is the town that friendship built and this gentleman is the devil. Please remove him as manager.
New restaurant on summer lake parkway Hamlin just opened and it hopefully can only get better. Certainly not prepared. Ordered delivered that we observed being placed on another table. Said would be redone, being observant, the food was in exact place on tray when delivered. Terribly disappointed
I got an egg mcmuffin . It had like a hard chunk of bone or something hard in it . I brought it back and asked for it to be replaced at the McDonald’s on Harding and Thompson in Indianapolis Indiana about 20 minutes ago . Not did she not replace it but she threw my sandwich that I bought and her and lady working this morning told me.to leave . I said give my sandwich but she refused . When she started being rude I put her her and her friend on video . I even said give me my sandwich then but she refused . She officially and officially to make me another. I’m asking you to make them apologize and give me the egg mcmuffin they took from me . If the doesn’t happen I personally will make the video go viral and make your manager and team leader an embarrassment to McDonald’s. Also I will show this complaint in my video if the McDonald’s does not handle my complaint in a complete and professional manner. I know it’s only a couple of dollars but it’s more about the absolute nasty and total rudeness in their voice , towards me. I only said there felt like there was a small chunk of bone in the sandwich which you all know it has happened many times in my life . It’s no big deal in the processing plant . All other McDonald’s always just replace the sandwich with a smile . Will you please address the morning manager on staff about the issue at Thompson Rd and Harding in Indianapolis Indiana
Pathetic Mcdonalds Burgers – such Low quality none of the kids had it. My SON’s birthday party spoiled, it was a loss of face, ordered in bulk, Mcdonalds did not live up to it’s name, trust shattered. Order No: AMA-DL-08-02-2021-165404
I pulled up to McDonald’s on 103 rd Jacksonville Fl and as I was at the mic for 20 min at 1:00am and three cars pull up and the lady takes theri
I stopped at the New Cumberland, Pa McDonald’s to buy a sweet tea. When I pulled up to pay, was charged $1.48.
I advised all over their windows it days all drinks, any size,$1.00. Was told that is only Sodas. It does not say sodas.so I left.stopped at the McDonald’s on Route 114, Mechanicsburg. Order a sweet tea. Same $1.00 ads. Now am told my sweet tea is $1.80. Really??? You are now discriminating about what people choose to drink!
Your McDonald’s in Dixon, IL has employees serving food and not wearing gloves. Don’t you think that it is a very bad idea for them to not wear protective gloves?
I was employed at 1620 Leestown Rd., Lexington KY 40511 in 2020. I never received paystubs accounting for my hours and taxes and I have not yet received W2 forms. I was paid by debit card via Paychekplus.com. Need both!!!
My complain is about your branch in Bgy. San Bartolome Novaliches Quezon City along Quirino highway wherein at around 6:20 am I together with my son and his friend s would like to take breakfast at the said establishment . Upon approach to the entrance ramp I heard something underneath my car that it hit something. Upon parking I saw in my dashboard indicate “low coolant stop engine”. I immediately stop the car engine and I ask my son to verify underneath why there is an indicator shown. It was a strong leak from radiator which was damaged when it hit the ramp due to its high inclination and standard gradient was not followed. We notice upon verification that there are so many scratch mark on the ramp entrance pavement indicating that many cars hit the pavement. I went to the Barangay Hall and blotter the said incident and up to the present my car which is VOLVO with Plate No. XNT 286 still in the vicinity of the said establishment since it cannot be driven to avoid further damage in the engine In view of this , I would like to request the Management to shoulder the damage in my car and rectify the ramp within your vicinity/area of responsibility. Your immediate response is highly appreciated.
I take my daughter Veronica to work at the McDonald’s in shinnston wv. She has called off alot but only due to the weather. They want to firer her because of that. Now iam telling u we just got out of being homeless and she doesn’t call off unless it’s the weather . We r on a hill that the water runs off and forms ice on our hill . Cars don’t go on ice either . Iam not risking my life or my daughter’s over a job for only gets 9.50 ) hr . She’s always there any other time . I don’t appreciate them wanting to do this . Otherwise she’s goes to work no problem. I even asked if she would pick her up and I would get her later . But short story nobody should get fired just because we have trouble getting off our hill . I don’t want to end up in the hospital or dying cause I just the gas meter on the way down the hill . U have no idea how bad it gets here .
I am having trouble logging into account. Error says no internet connection or says for me to use social media login. Please help.
I still have not got my issue resolved just being treated rude
Yesterday around 11 am my truck broke down in the drive thru of the McDonald’s on Buffalo Trail. It was all I could do to get someone to come up there and help me push it out of the way as no one offered any help even though it was blatantly obvious I needed help. I had to wait until 4 pm until I had a ride back. As soon as I got home this am I tried to call McDonald’s and let them know.. Number listed is disconnected I get back up there at a lil after 4 pm and my truck has already been towed. If I could afford a tow bill I would have had it towed home. Now because of a rude ass manager I am without a vehicle and any way of getting it. My whole family has vowed to never eat McDonald’s again over this. Now is not the time for such selfishness. It was not in the way or hurting anything I made sure of that. I had to order a gear shift that won’t be in until tomorrow morning and now I have a tow bill and storage fees I cannot pay. Wth is wrong with this McDonald’s and how no phone or accurate listing for number… Problem cause of complaints. Done with your restaurant forever due to this.
I didn’t get my w2. I don’t know if it went to the wrong address or what.
We ordered food and total was $10.00. Got to window and cashier denied us due to paying with $100 bill. Manger on duty told us it was cashiers call to deny us with what we were paying with. There was no sign saying No $100 bill. This was at McDonalds in Jackson, MS on State Street. This pissed me off!!
I went to the McDonalds on Maple Ave. Zanesville Ohio. Requested a FRESH HOT HASHBROWN, when I got it, it was not even warm. Told them I wanted one FRESH AND HOT said this one just came up. It was no different then the first one. When they are fresh and hot you can’t even eat them right away so I do know the difference. Called into the store itself and all I got was I’m sorry. So I paid for a hashbrown that I threw away. Not a happy customer.
I am a rider
I have gotten the sausage egg McMuffin 3 different McDonald’s and they have had eggshells in them. It’s gross.
I have gotten the sausage egg McMuffin 3 different McDonald’s and they have had eggshells in them. It’s gross.
On Feb 2 my family and I went to the store at 11198 Foothill Blvd in Rancho Cucamonga CA. When we got home we realized that our cheeseburgers had ketchup after we had asked for them plain. My husband called the store and he spoke to Bladimir. He got told to come in and he would get 2 cheeseburgers replaced. Around 9:30 at night we drove down there again to pick up the replacement. When we pulled to the drive through I asked for a 2 cheeseburger combo plain with large coke and 2 additional large fries. After placing the order I told them that I was also their to pick up the 2 cheeseburgers plain that were going to be replaced. When I pulled up to the window they only charged me for 2 fries. I told the girl at the window that I wanted to pay for my combo to charge me because I needed my combo and the other cheeseburgers replaced. I needed a total of 4 cheeseburgers and 3 fries. She went and talked to the manager and then a second girl comes up to the window and asks if we want ketchup on the burgers. Once again I say no, just meat and cheese. They talked amoung each other then she came back and asked again if I wanted 2 with ketchup and 2 plain and I again said no I need all 4 plain. They hand me my order and I start pulling out when I see 2 burgers have ketchup. I roll back and show them that they had ketchup. He stares at me and asks rudely, so what do you want on them? Again I say meat and cheese. He askes for the whole order back and I refuse. I told him you don’t need the whole order I just need those 2 burgers replaced. He starts arguing saying he needs the whole bag. I asked why? Are you going to remake the whole order? To which he yells at me and shouts don’t ask me for fresh fries!!! Pull foward!! And shuts the window in my face before I can say anything else. We go park and 2 minutes later he comes out with a bag. Hands it to me and I ask, what is your name sir? He ignores my question and shoves the bag in my hand. I asked a total of 3 times what his name was and he refused to answer. He ignored me completely and refused to give me his name. He was a young man with glasses and dark hair. He was wearing a dark blue zipper hoodie but he refused to give me his name. Not only did they make the mistake once that made us drive back to begin with but again when getting the order they made the mistake again! Not once did we recieve an apology. Not once were we treated with respect. This was the worst customer service I have ever seen in my life! He was rude and unprofesional!
You all need to quit bringing crap like the “mcrib” back and bring back the 1 thing that every one wants, the “steak egg and cheese bagel”, why would you have taken it away? It’s the 1 main reason I went to McDonald’s, now there’s nothing, and your store in bryan is saying it’s due to covid? How and why? That makes literally no sense, or for you all cents. All you care about is money anyway.
Can Y’all Please Bring Back The Chicken Tenders
Mcdonalds near tiny town in Clarksville Tn is the worst.I go there in the morning to get a frappe the machines down.I go there at night the machine is down .Then we spend 20 mins in the drive thru to be told that.I have to drive 7 miles to the next Mcdonalds every day where their machine is never down and they do their jobs
The McDonald’s on Eastchase is 24 hours and I pulled up at 3:05am to get breakfast before work and a lady came on and said that they was closed in a very rude way, and so I asked i thought you guys was 25 hours and she said in a rude way “NOT TODAY WE ARE NOT” Never happened to me before…
I went into McDonalds in Harrisburg Arkansas 2-3-2021 around 6:30pm to get my grand baby a happy meal. On the counter in front of stacked boxes laid a cigarette. I told the girl working that didn’t look good. She said it doesn’t belong to any of them. Left to go to my car and there was the manager outside by door with cigarette in her mouth. I will not return to that store,
I went to the McDonald’s in Loganville ga on 2-3-2021 and the service was terrible I ordered and the did not give me all the food I ordered and paid for and when I ask about it they told me I had to go back through the drive thru to get the food I had already waited for and they forgot to give to me
I went to Renfro Mc Donalds in Mount airy at night and the night time shift was very disrespectful the gave us cold fries after we asked for fresh fries this happened today at 9:00pm 2/3/2021 I expect better from Mc Donalds I never felt so disrespected in my life.
Highly dissatisfied. I have been to 4 different mcdonalds in 3 days and have gotten the worst service. Food wrong each time and this last visit in Apopka tonight was horrible customer service! Felt very discriminated! If you could please give me a call at 352-805-xxxx it would be greatly appreciated.
Hi my name is Briana Romero i was working with your company last year and i wondering if you guys can give me some paper that showed i don’t work with your company no more this paper is for des thank you in abvance
I have worked at Mcdonald’s in 2017-2019 and I have yet recieved my w2. I called the store mulitple times, I’ve went to the store multiple times and asked for the manager, all the emplooyes and managers on shift acted confused. They told me call the corporate number, I did. The number is out of service. I haven’t been able to file my taxes for 2 years because of Mcdonalds. Can I please have my w2? Im tired of trying to reach out and getting absolutely no help
i was very dissapointed to mc donald p.burgos batangas city! i already placed to order and they cancelled it both,i am craving for the pancake and the fries because i am pregnant and yet they cancel it i don’t know if the rifer cannot find my address but it is completely said on my information.i am so dissapointed and almost cursed that store!!!!
My complaint is why the H— do you charge 2.20 for an extra egg???????? I can buy 2 dozen eggs for that price. Not coming back anymore, you have lost a customer.
My complaint is why the H— do you charge 2.20 for an extra egg???????? I can buy 2 dozen eggs for that price. Not coming back anymore, you have lost a customer.
On Sunday 31 January, around 2pm, my father visited McDonalds drive through at Aldwark Lane, Rotherham. He had previously only ordered inside and was unsure how to use the drive-through. He is 83 years old and apparently drove to wrong window where he was told he couldn’t order. He drove round again and again the employee at the window told him that he couldn’t take his order. My father came away very upset and disappointed. Please will you look into this for me?
My name is Diana Garcia I live in Las Vegas Nevada I want you to know that I have eaten at McDonald’s for over 40 years, today I experienced a McDonald’s employee at the drive up window they must’ve been having maintenance done inside the woman at the window, placed her hand on top of the Ladder that was really filthy and I kindly asked her to change her glove before she handed me over my food, she rudely turned around Removed her gloves and replaced them I think I could not see, I then apologized to her and thanked her for doing so and she rudely turned her back towards me and I was not finished speaking yet, her attitude totally surprised me, and I told her EFF you then, as soon as I drove off I called the manager and complained the manager said “that she heard me in the window and that she would talk to this employee, I told the manager that just talking to her was not enough, I did not trust The food that came out of the window! This lady wants to receive $15 an hour and she does not deserve it at all! That is not the attitude needed at the drive up window, I myself work in customer service and if she was my employee she would be fired on the spot! The address to that McDonald’s is 2020 N. Rainbow Blvd., Las Vegas NV 89108 – the phone number 702-646-8288! I let the manager know that I was going to follow up with headquarters .
I ate McDonald’s yesterday night.. Was my worst experience ever .. I was throwing up all morning and diarrhea and i had to call off work .. McDonald’s was my only meal yesterday . And my 13 year old son is had the same issue
Went thru drive thru Sans Souci Hwy Wilkes Barre, Pa to order 2 fish filets, fries no salt and a coke. Placed my order, got to the register and paid. Got to the 2nd window and was told I only ordered 1 fish filet. I tried to order at that window and was told with an attitude, I cant do that here you will have to go around again. So I pulled over, got my mask and went inside. I went in, ordered the 2nd sandwich, paid and asked the clerk if she would put the bag under the lamp to keep them warm for my father. She said she could not do that with Covid. I apologized to her, not sure what I was thinking. Asked her if she could refresh the fries then when the other sandwich came out? She went over to the “manager” and within 30 seconds I heard the “manager” yell loudly, “NO!!! It is not our fault she ordered 1 sandwich! Absolutely not!” The clerk came back over with the saddest look on her face and said, “I’m sorry, we cant do that.” I asked her if the “manager” was referring to me when she yelled like that? At the same time I looked over and the “manager” was loudly telling an employee and I quote, ” Look at this one, goes thru the drive thru, orders one sandwich and has the nerve to come in for free fries! Unreal!” At that point, I am not one of her high school employees that she can treat that way, I yelled over ” Excuse me, I did order 2 sandwiches but your clerk only entered in 1 so I came in to order another and wanted to know if you could refresh the fries.” The “manager” then came over, leaned over the counter, pointed in my face and screamed, ” You need to shut up!” I laughed at her and told her I will not. She then told me to get out of her store. I told her I will not go anywhere until I get the food I paid for. She stormed around telling me to shut up. I asked for corporate phone # and she yelled go ahead call them, I will tell them my side and they’ll believe me over you. I called 800-244-6227 and asked for a reply and now I am filing a complaint. I want resolve or I am calling the news.
I live in Albany Georgia and visit the Oglethorpe location…but no more. In one week 4 tries at getting ice cream, the machine is always “warming up” and twice the cash register receipt machine cannot produce a CC receipt! Worst part is that not one employee seems to be phased by it nor do they ever apologize for the inconvenience! Might be time for a manager in this facility that is over 15 yrs of age! Terrible business practices!
I have a complaint. I have purchased two cinnamon rolls recently. The first time I took it home to eat and it was as hard as a hockey puck. I called back where I got it and they said that somehow several had gotten microwaved twice. Did not offer to come back and receive a replacement. I went back yesterday to the same place and asked if I could just have the roll without being heated in microwave. They said no it had to be warmed. Well, got home and cinnamon roll was hard as a rock. I was so excited when you brought these to the menu, but both times have not what I expected. I go to my McDonald’s at least 3 times a week. But, I am done with trying to get a good bakery item. Very disappointed. I’m a senior so when I spend my money I want to get something good. So, I am done with cinnamon rolls at McDonald’s. I’m not a complainer, just really sad I can’t have a good bakery item with my coffee. Thank you for listening.
Jan. 1, 2021, we went through the drive through at the Key West FL. location and the employees where you pay and pick up your food had no people skills at all!! They would not speak after being spoken to, never said thank you, appreciate your business or even have a nice day!!!! Nothing!!! They were not busy. I have also emailed the address on the receipt with no response, just like their store. This is truly a poor representation of your company!!
Spit in my bag /Food chewed in my bag
Franklin Ohio McDonald’s next to pilot truck stop has a window for walk up but unfortunately they are not using it making drivers use the drive thru window not only is this unorthodox but it is dangerous for the driver to have to stand and the vehicle drive-thru Lane dangerous and hazardous this is totally unacceptable
I worked in s padre tx but didnt receive my w2. Can a copy be sent to my tax account?
With McDonald’s being a multi millionaire corporation the least I can ask for is a good experience when I’m purchasing your food instead you guys have the worst customer service ever most employees including the managers never know what they’re doing
The two way drive thru in morrilton arkansas is a joke. People don’t know how to use it. They cut by going through the outside lane when everyone is waiting in the correct line. There needs to be something that outlines the line like a curb so it is obvious that you aren’t supposed to cut in line. It’s very frustrating and I’m not the only one that has a problem with it.
went to get my breakfast and i was given an incomplete order and when i told the cashier she was rude and sent someone to help me and she took me a bag with the missing items in the combo. the hashvrown was just thrown inside the bag it was placed under the plate without any protection
Very bad experience a McDonalds at 1117 w Howard street. WITH MY ORDER GOING THRU THE DRIVE WAY .I HAD TO GO A ROUD AND WAIT FOR NINE ORDER TO GET MY FOOD AND IT WAS COLD AND THIS HAPPEN A 8:40PM VERY BAD SERVICE .PLEASE CONACT 773383-xxxx
I downloaded your app and was hacked
Order food get over charge
Hi, as a former employee the former restaurant I worked at has been committing fraud about me still working there for weeks and has since been trying to get me back there when the boss found out. Wack.
Hi, as a former employee I believe the former restaurant I worked at has been committing fraud about me still working there and am worried.
80% of the time we got to MC Donald’s on Blairsferry Rodin Cedar Rapids Iowa they don’t have shakes.we have gone there at 730 at night and they say machine has been cleaned for the night .Food is usually cold. To night at around 545 no shakes. Place has really gone down hill since we have moved here. Kathleen Martin 319389xxxx or kathymartxxxx @gmail.com
I went to get my husband food lastnight and he first said his burger had a smell like fish but he figured it was from cooking with the fillet o fish but immediately after finishing his meal he was having severe stomach pains, nausea, shaking, itchy hands and throat, horrible gas and then explosive diarrhea. Im 99% positive he has food poisining. This is very inconvenient for us as we do home remodeling and construction with our own business. Covid had already made us take a beating with our income and we cant afford to be sick and miss any work. I want reimbursed or something to fix this inconvenient situation, or i can get an attorney and handle the situation that way.
Hello. I am an employee of McDonald’s. November 24, 2020. I had symptoms related to COVID-19. I kept asking my store manager if I can use my sick time and she refused. She said that she need to tell her in advance. So she can apply my sick time. And refuse to let me leave work and I am with child. December 2, 2020. I went to the hospital my symptoms got worse. And I got a doctors note saying that I need to quarantine. I gave the store manager the note via text message. And she said okay. Still not believing the accuracy of the test. December 09, 2020. My test results came back positive for COVID-19. I also sent her that via text message. She told me I was eligible for COVID pay. When I returned to work January 1, 2021. She was going to give me a COVID pay paper to fill out. She did not give the COVID pay paper until January 15, 2021. I got my check January 22, 2021z and noticed I was only paid for ten hours. I was out for three weeks. I asked her what happened and she said her boss paid me ten hours sick time. And I do not see the changes. The sick hours are still the same. And I felt that they did not handle the matter accordingly. And refused to pay me for the 40 hours I was out.
I don’t visit this McDonald’s often, but everytime I do visit the food is always cold and nasty. The fries are so greasy I have to take napkins and squeeze the oil out, I don’t like to paint, but in this case I had to, and it’s money I am spending there. Someone needs to go to this McDonald’s and get them back up to par. I like this one because it’s only three min. From my house, but I am not spending anymore money there until they get their stuff together.
When an employee get sick on the job and they’re minors,what’s protocol ?
I went through the drive through and the cashier dropped my money. No one came to help me look for it. I had to pull into a parking spot and search the parking lot myself. Was unable to find it due to other cars driving through. The cashier then tells me if I want my food I’d have to pay again. I refused and asked for a manager who came out with a attitude. After arguing with her finally agreed I could have my food. However they would NOT be giving me my change which was $15 because I can’t prove how much I had paid. Got my food and as I’m waiting to pull onto the road I see same manager and another employee with flashlight searching the lot for my money. I was beyond livid. Couldn’t help me look but looked after I left. Feel like they were looking hoping to find it so they can share it. I will NEVER go to another McDonald’s because the way I believe this was mishandled. The cashier admitted to dropping the money so why was i made to feel it was my fault and out $15. And then my order wasn’t even correct. But was no way I was calling or going back. Really thought McDonald’s treated customers better than this
I was at the New Braunfels Walnut Ave location for a door dash order when I noticed someone’s car that has caused me many medical episodes parked. I had asked that she wouldn’t be at the window to prevent an episode. The person said that I would just need to suck it up and deal with it. I didn’t talk to the particular person at all for the order. The person who I asked though treated me with harassment and I called and talked to the manager. I told her and she said that I need to just go through and grow up. I told them that’s harassment towards a customer. I never liked that particular McDonald’s because I am always met with horrible customer service and bad food.
Hello i love McDonald’s and im a loyal customer but i wonna know why do they close the lobby early it kills me becouse i have no car and yet they wonna close the lobby early why why not everyone has a car and thats that only place i eat at please close the lobby at 9-10pm like give us people that dont have a car a broke
manager mcdonald setiacitymall angry customer because no scan, i dont like this
manager at mcdonald setiacitymall very angry to customer because customer no scan QR after in shop, i dont like the restaurant
This store in tucson az on grant and first ave is horrible leaving people waiting for minutes while others in line behind are going around you asking for something without and getting it with and to busy on a call phone and trying to tell the customer their order when that was not the order
I was just wondering why mcdonalds never sold hot dogs i think it would be a big hit
I’m tattily depressed from Mcdonald’s team attitude , I order for my kids an order , they advised that the order will be delivered within 60 minutes , after 65 minutes nothing arrived and when I called back they simply said the order was cancelled !!!! as simple as it is , no care about the kids waiting for food for more than an hour , and I should wait for 24 hours to receive their feed back !!!!!!!!! amazing attitude for an international corporation with big name like Mac , I think it will be my last time to deal with you again
I was wondering by any chance could you email me a copy of my w2
Hey I’m from Israel and I have love macdonalds so i have a wonderful special vegan cheese 7 types has been in our family over 50 years.
Unable to purchase 2 for 5 fish sandwich and it is advertised on t.v. and at the store
Corporate decision to have APP ONLY promotions is discriminating, biased, insulting, only self serving and impossible for those many millions like me without access to apps
My 13 yr old son and myself order the 16dlls bundle, we waited they service two cars that were behind us first, did not get a receipt, empl. gave us order and stated this is it, we were missing the two orders of fries. We called and asked for Manager/supervisor a girl stated its me no one else, I have not Mgr. or no one above me, refuse to give me her name and corporate phone number, I asked three empl. for their name and all refused with a laugh on their face, supervisor asked for my receipt. I stated you guys did not give us one, girl supervisor state I am not giving free food without a receipt!. I stated I am not asking for free food, thank God I make more than enough, I am paying for, I did pay I just want you to learn that you guys are not doing things correct. All four empl. were very defensive and rude, humiliating us keep asking for receipt, one guy (Jose the only one that provided name) was like a street getto kid, the way he talked to us and playing smart stated we are not suppose to give receipt in this window, the other window is closed, I said were is that policy do you have it in writing for customers to read it. He was we do not have to show you that. All refuse to give corporate or Regional manager phone/name. We live very close, but definitly those empl. are in a urge of training, all lack of customer service skills, that girl called supervisor was just defensive, rude, disrespectful, never apologize for giving incorrect order and making us drive back, but regardless of that stating -I am not giving you free food- in that voice tone was very humiliating specially for my 13 yrs old son. He said -Mom I will never work for McDonalds, if that’s the way they are train to treat customers their attitude and professional ethics/skills, very poor all. All acting more if were on the street fixing a problem. So sad seeing those teens representing McDonalds, and for your firm to have a -Supervisor- with that attitude…… representing you, definitely she is not ready to carry that title and getting paid to humiliate customers.
MCDonalds #3022
1855 E Florida Ave
Hemet, CA 92544
Monica Mar
951 545-xxxx
Good morning- I am writing because my fiance works for one of your stores and a manager there continually tries to flirt with him. We also set a date before Thanksgiving to get married. The date is set to March 20th of this year. The GM has told my fiance that it may not be possible to give him time off in March due to BSV however she is going to the Bahamas in March so how is it possible that BSV will be in March? We have had issues with the management and cre in this store since we got together. One of the manager also consistently violates the new covid policies sent down by the governor
I was at the McDonald’s location in warren ohio on north rd we went thru the drive thru waited along time we order 2 big Macs and a large coke… We waited 15 minutes the food was so sloppy we couldn’t eat on top of it was so cold not even room temperature… So on top of the absolutely horrible service the food was terrible this matter needs to be addressed an I go to this McDonald’s 2 times a week on too when I go there for door dashing… This was by far the worst experience ever at McDonald’s
Frappe machine in Live Oak Florida has been broken for six months or more. Seriously.
My brother went to pick up breakfast 5 minutes before they were to switch over and we received two old, not fresh at all, quarter pounders. I was under the impression that they were supposed to be made fresh. Plus, serving old party burgers at 1030 am? I ended up with an upset stomach all day because of that..never again.
I’m writing you today because I recently visited one of your restaurants. I will get straight to the point, the food was so disgusting the meat was under cooked and cold, and the fries were ice cold. I felt like I wasted my money eating at your chain located in McDonough Georgia off Jonesboro rd. I tried to eat the food but ended up throwing it away. You won’t have to worry about me eating at your chain ever again. Take a note from Chick fil-A French fries are always hot and chicken sandwiches are fresh. Culver’s are even better then you. The only thing you have is the name. Your food isn’t made with any care. In general you guys suck.
What is McDonald’s America Corporate Legal Department’s address?
Went to 2640 Sunset Ave, Rocky Mount, NC 1/19/2021. I ordered the two cheeseburger meal. The worker confirms it with asking me what do I want to drink.She then hands me’s 5.00 back ,when I gave her 6.00 dollars. Then gets upset when I point it out as I was trying to be honest. I get my food and they give me a double cheeseburger and fries. They looked at my receipt as said that is what I ordered and that they wouldn’t do anything about it. I talked to the manager and she changed it but not without the complaining about it . How do you get a double cheeseburger, med fries, and med drink as a meal when you don’t even have one as a meal and never asked me , what size I want the fries or drink.
My daughter who is a minor worker for McDonalds was harassed for 2.5 – 3hrs by her GM (Anan) after I came in to address the issue of her not being able to access her paycheck stubs on “HOUR LOUNGE LITE” account for 6 months. He immediately escalated by telling me that I cannot talk to him and that my daughter need to talk to him. I advised him that she has been for the past 6 months and still no resolution.
He yelled and scolded her saying she is stupid and her mom is stupid and her immediate manager is stupid as well. He also threaten to call the police because I threatened him ( which is a lie) He was constantly finding a way or reason to blame her. This went on for 2-3hrs until he was able to fix her sign on. What GM would do that to a kid? Is this how McDonalds train their managers to behave? My daughter was shaking in fear and I couldn’t console her when I picked her up from work. She held her tears and couldn’t stop crying for 30mins.. She wanted to quit her job. She was told that he will not treat her the same as some workers and will look at her differently because “your Mom is disrespectful and rude” He also blamed my daughter and I for her co-workers not being able to go on their break because he was not taking time out to fix her issue.
I need to file a complaint on the GM for UBI#409-025-037 (McDonald 7992) General Manager Anan store # 15723 401 s Grady Rd Renton, WA 98057
No human being should be treated this way. He retaliated and harassed my daughter for something that was not her fault.
He needs to be held accountable for his actions. This complaint is not only for my daughter but for all workers that quit their jobs because of him for the last 6months. He is aggressive,confrontational and unprofessional and I fear my daughter will suffer more of this treatment in the future.
Thank you
Went to mcdonalds for lunch today fish sandwich combo it was cold cheese was orange and old and fries were not hot. Can I please get a refund. Thank you
Your location at 79th Place and Evergreen Way in Everett, Washington looks like it’s in a ghetto. There is trash all over the parking lot and street. McDonald’s is the only business on this block, and the trash is wrappers, cups, bags from McDonalds . If this is how your company takes care of its environment I can’t imagine that health safety is taken seriously inside.
I just went in a McDonalds at Rt 309 in Shavertown Pa. I wanted to use the restroom then purchase food. They told me the restroom was for employees only. This is against the law. When you serve food, you must have restroom availability. Needless to say, I did not purchase any food there today, and never will again.
Stop it with these toys in the happy meals. It’s nothing but clutter!!
Good afternoon. I received 2 raw quarter pounders on 12-2-2020. And have been dealing with it since!!! Got replacement burgers next day and they were the same, if not worse. Been dealing with jamjomaxxxx @gmail.com and mr.jim thrower inc. And a ms.simpson!! Last conversation was on 1-5-2021. Been told that a $20 card has been sent out twice and still have not received anything. Very disappointed about the whole situation
Hi My name is Julio I want to make a complaint about a restaurant located in Glenwood springs Co the adress is 3112 S Glen Ave, Glenwood Springs, CO 81601
Do you guys hire undocumented workers? Because
I know some people who works there and they said they work there with fake ID’s
I used your app on 1/14 in AZ and on 1/17 7:30 pm received a receipt email from Midland TX location stating that I had made a purchase and purchased exact same order as 1/14 which was charged to my card on your app. An employee has been able to hack your app and this needs be investigated. I called both locations and spoke with a manger to tell them and all they said was go to my bank. I certainly am going to my bank but this is a bigger issue if it continues in your corporation with using your app.
Sirs
I have registered a complaint about the rubbish service i recieved at your salford uk branch,I have submitted 5 emails and i fobbed off each time blaming covid 19 for the in-efficiency of your service >The meal i had was on December 23 2020 and there has still been no satisfaction or appology offered to me just excuses . is this how your company treats loyal customers?
it stinks and i will keep complaining until i receve some satisfaction
Jack dykes
Why on earth does McDonald’s put a half slice of cheese on the filet o fish sandwich, when every other sandwich have a whole slice of cheese???!!! That makes absolutely no since! Please fix this!
Terrible service at Huntsville Al location store 16055 by management. Awful look for the McDonald’s company.
$9 for a Big Mac? Shameful! But I paid it, not to hold up the line, order came and fries were COLD. Asked for fresh fries, 3 staff huddled to decide what to do. Won’t return. Too many other places I can go. There’s more to this story but doesn’t matter. Won’t be back
Went to McDonalds tonight jan 16 2021 and they completely messed up my order and they were very slow and rude and snotty towards me and me and my fiance went through the drive thru with our daughter and they said to have get freeze so they could take an hour to get our food and the store number is #5911 manager hailie and they were also snotty after fixing the order they messed up because I called they just about ripped us off 20$ if i wouldn’t have called them
I Visited one of your McDonalds locations in Erie, Pa. Approx. Address is 4300 Peach St. It was 10:09 am on Saturday 1/16/2021.
I went into the Lobby to place my order. 18 Breakfast sandwiches and 14 coffee’s, due to the quantity of my order I didnt want to hold up the Drive thru which was very busy. When I entered the Lobby, there was a customer waiting for her order to the left.
There was a Male and Female standing next to one another behind the Registers, talking while Looking at their phones. I stood their for at least 5 minutes. They looked at me 1 time and never said a word. ?I was wearing a mask)… I work in the Construction sector and often times during the week visit a Number of McDonalds Locations depending on which part of the City or County I’m working in. It was an opportunity for me to go 4 doors to Burger king. Not sure what happened?? Just a heads up as Birger King got a nice order and the guys actually enjoyed the change. I can’t Imagine that would look good for McDonalds Image and Buisnees!!??
Thank You
Have a Great Day
Was in there ordered my food and drink was told after I paid that they didn’t have something no refund not asked if I wanted to change it to something else was told I can’tn have a refund when I asked I was told I could take what they have and come back another day for the drinks
We would love to have the WINGS at our restaurant’s in Indianapolis IN
Pacific pines. Mcdonalds
No complaint l, just trying to find out how to purchase your little milk coffee creamers
To whom it may concern, I was considering seeking employment with your company but turned it down on the grounds of egregious discrimination. I wasn’t allowed to apply on the grounds that i didn’t look masculine enough, according to the manager, Roger. He said i had to cut my hair in order to be to be considered. If this is McDonalds view, than i will share your companies Toxic Culture standpoint with my friends and family. Letting them know to beware and avoid you all, in not supporting your hate.
My family is very upset that the past 2 years our local McDonald’s will not serve the tender pork & gravy biscuit. The counties around us do so we don’t understand why our restaurant doesn’t! They serve the McRib so they already have the meat for the tpgb. Also the oatmeal I got this morning was awful! It looked like they had just poured warm milk over it. I had to take it home & cook it! And there wasn’t any apples in it. I’m not one to complain but our local restaurant has really went down over the past few years. Very, very disappointed!
understand
A friend found a damn chicken feather in her sandwich at the Fayetteville Tn location yall should offer her something because that’s nasty as hell
3 times purchased McRib, 3x requested extra pickles 3x got no pickles at all on sandwich, last time sandwich so messy couldnt even pick it up at all, had to be over 4oz of bbq sauce dumped on sandwich, is it really so hard to get it right , not even 1x out of 3. well 3 strikes your out McDonald’s in middle island NY is a joke, bad enough the drive thru is a mess, new mcdonalds -whoever designed this drive thru and parking lot should be shot, mark my words someone is going to get hurt in that lot and sue you, planted bushed so when your in the drive thru you cant see the idiuots driving thru the rest of lot all rds lead to same area, someone dropped the ball on this big time
Was just at McDonakds #1612. The deal of the day was any size McFlurry we told the lady in the drive through we had the deal to be scanned ! We got to the window and she said it’s $8.03 we said you have to scan the deal she said I’ve already rung it up and I can’t scan it now!! What a damn who doo joint
I have to share my disappointment. Your corporation sends out coupons, but they are not good at all McDonald’s. I have in the past two weeks have gone to two different McDonald’s on two separate occasions and tried to use coupons and they were not accepted at either. Ot would be nice if we knew which McDonald’s accepted which coupons. I believe All McDonald’s should accept All coupons. Sorry trying to save a little money and each time having to spend more than anticipated.
When I use a credit card or a McDonald’s gift card, the clerk hands that flimsy card machine out the window to me and I’m supposed to swipe my card. It is VERY awkward and ridiculous. If I give cash and need change back, no one hands out the cash drawer for me to make change. Your employees are masked up, gloved up, have a shield between them and yet they hand a card machine to me and every customer paying with plastic. How sanitary/safe is that?! Ditch that ridiculous act of handing that blasted machine out the window into my car! BTW, I’ve been a faithful McDonald’s Diet Coke fiend for more than 10 years. I know it’s more than 10 years because the McD’s card I use is dated 2010.
Every time, and I really do mean every time, I go to the McDonald’s closest to my house they mess up my order. Tonight I had to repeat my order five time at the menu board. They still got it wrong. I pulled up to the first window and they said that they had it correct. The guy at the first window didn’t even give me back all of my change. Pulled up to the second window and and told the guy what our order was supposed to be and he tried to charge me more. I even told him that the guy at the first window didn’t even give me my change back, and he didn’t even try to fix anything.
your milk shake machine at 300 3rd St in corvallis, OR only works about half the time. can it be fixed?
My son works at strasburg oh McDonald’s… the manager Della has made belittled trey an made him wait outside in the cold for 20 minutes for me to get there… then today he called down there cause he left something in a coworker car an she got rude an hung up on him… so he called back and asked who he was speaking with an she continued to be rude so I took phone an started to explain why he was calling and hung up on me… this is now way to treat an employee…
I called the corporate phone number and it says it’s not existent on my phone for some reason. So I guess I have to do my complaint in this way. My name is Russell and me and my wife we’re both fired from McDonald’s and not given a reason why during our hearings they just said we were being let go. since then I have applied for unemployment and my wife has got another job… But welfare thinks that we both still work for McDonald’s because they won’t give us a paper saying when or why we were fired. I’ve called them and gone there in person just to be told to leave or they’re calling the cops ,I’m not allowed on the property.. I’ve tried to call but they never call me back.. and now welfare is cutting off my food stamps I no longer get them starting this month me and my family are hungry because McDonald’s employees in the red bluff district won’t simply give me a piece of paper saying I was fired. I don’t know what to do or how I can prove that I no longer work for McDonald’s unless they’re able to provide me with documentation. Maybe you guys will be able to help me since you are theadquarters I assume.
Am a big fan of McRib. However, for the second time in two weeks, when I ordered the sandwich and got home, I found the bun was hard and the sandwich lukewarm. This happened on 12/19/2020 at 9:46 pm. Store #11806 on San Jose Blvd in Jacksonville, Fl 32256. Why did you bring back this specialty sandwich and not let it be prepared correctly?
McDonald’s tv ad promotion is for free sandwiches if one uses the McDonald’s app I find this very discriminatory as I am unable to afford a device that has app’s so this promotion discriminates against me as I am a disabled veteran it hurts phone 815 861 xxxx
Please consider replacing the green concrete posts that protect the pay window and the pickup window. All the scrapes and scratches are from unhappy customers ( not me). The turning area is tight and it’s easy to hit if you’re not paying attention. In the past I have seen sturdy composite plastic posts that protect and don’t damage cars. My regular McD’s is in Campton Hills, IL. Thanks
This is the 3rd time in the last 2 weeks I ordered a double hamburger and got a regular. I try to call no answer and I would go thru drive thru again but its wrapped around the building with one lane opened i have pictures to prove it on the receipt and burger
This is the first time that I can recall that I have taken the time to draft a complaint to a company. I have made the decision to end my time as a consumer of McDonalds. The reason is the extreme inconsistency of your McCafe products, specifically the HOT latte. I have been purchasing HOT hazelnut lattes from McDonalds since the McCafe opened years ago. Overall, it has not gone well in my experience.
For $3.99 I should receive the product I ordered, served the way it is supposed to be served. 35% of the time, I am handed an iced hazelnut latte incorrectly. I repeat HOT in my order several times to avoid this costly mistake but to no avail or improvement. This mistake requires me to be asked to park and wait for the correct product to be made and brought out to me. Customers use the McDonalds drive thru for a reason, we are short on time! Consistently I receive a drink that is barely warm and not hot at all. Other times I have been served what I can only describe as scolding hot “something” that does not taste familiar to anything and has to be thrown away. Keep in mind that in most cases I have already left the area of the McDonalds and reached my intended location.
Employees never seem to know the schedule of when the McCafe machine performs its cleaning cycle and cannot be used. I am not told this until I have already paid and reach the drive thru window to receive my product. I’m asked to park so they can work on refunding my money. Again, we use the drive thru because we are short on time! I’ve had to forfeit $3.99 on so many occasions because of these issues.
This is not a problem related to one location. I’ve been experiencing these same problems at McDonalds in Virginia, Florida, and California. I also had instances at other locations across the country when my wife relocated from Florida to California recently.
If you can’t deploy equipment that functions properly or retain staff that can operate the equipment properly, don’t charge $3.99 for the product or simply don’t put it on the menu. You are just ripping people off.
I work extremely hard for my money and I’m sure your other customers do as well.
I always try and get mcdonalds for breakfast. I live in springfield ohio. So i stop by the south limestone store on my way to the highway. And never ever am able to get it because they are always closed and have a different reason why every morning. With it being a 24 hour store i find this rediculous. So you can thank you s. Limestone staff for my business going to burger king.
I would like to speak to someone regarding a formal complaint against a manager at a local McDonalds in my area. In addition to complaining to the corporate office, I’m filing a complaint with the BBB. I would appreciate if someone would call me at 443-204-xxxx.
Hey my name is Gina Singh and I’m a hard working employee at Mcdonald’s in Naperville Illinois located on 892 W 75th St, Naperville, IL 60540 . I’ve been working at this location for about 2 years now and the management is really difficult. They call me on my day off constantly, knowing I have a son on the spectrum who needs my attention. They mistreat me and verbally abuse me and a lot of them are family and are not speaking or acting appropriately. The manager Enrique and the rest of the team this year decided to have a secret santa event at work and I’m very passionate about the holidays definitely since this pandemic has the holiday spirit down. But this has been planned for weeks and I pulled the managers name and got him a nice gift only to be told that I wasn’t receiving one. I’m a single mother and this is very displeasing because I’m over worked and not appreciated and now I’m spending the money I earned from the company on management just to be overlooked. Please can I be helped with this situation, I feel so misused and confused with my role as a employee at this location.
Not a complaint have a project. Been working on for years. I’m reaching out to you first. Might be somthing that fits your model
Menu is showing McRib $4.19 underneath it, it says meal when I get to the window they want to charge me more. I cancelled my order. I’m highly upset about the menu price being incorrect
My double quarter pounder is almost completely raw. I took photos so if you’d like to contact me I’d be more then happy to send them. Not only that I wore my hiking shoes into the store, we were going on a hike, and the floor was so slick my husband and I were able to skate across it like it was a ice rink. There were signs up that said wet floor but the. Floor was completely dry. Im not sure what they’re washing it with
But super unsafe!
When will the chicken tenders be back? I need them back asap!!
I went to McDonald’s on Southeastern avenue Indianapolis Indiana at about quarter till 5: 00 on the 19th of December did not receive all my food caught up there had disrespectful employees kind of smart at the mouth tell us that we had to show our receipt even though we had just left there not 10 minutes before
McDonald’s on Ashley street in Valdosta ga gave me pies that was supposed to b thrower away at 4:21 pm I went to them at 7:37 pm and the so called manager had a nasty attitude she a manager but got on a crew member shirt she was real rude
The McDonald franchise in Delaware Ohio is in desperate need of help with the franchise. The food is cold, french fries or hard. Their franchise on Central Avenue I’ve been in there on numerous occasions and seen employees eating in the food service area. I’ve observed employees touching your face or uniforms with their glove hands only to move on they handling people’s food. I love McDonald’s and I just hate to see the one in Delaware go downhill so fast
I placed a mobile order with your store at 6155 Crawfordsville Road, Indianapolis, last night as I have done in the past. As previously I walked into the restaurant and attempted to tell the cashier that I was there to pick up Mobile Order CH67. She told me I had to go through Drive Thru which upset me a bit because that is why I place my order on-line so that I can bypass the Drive Thru which is always backed-up. But, knowing that the COVID is still continuing to impact your operations, I submitted to their directions. 25 MINUTES LATER we finally reached the serving window and obtained our order. We immediately drove to a parking spot and opened it up, only to find that the french fries were cold. Since they were not offering any inside service and by this time had locked all the doors, there was no way I could go to anyone and complain and I certainly was not going to go back to the 25 minute wait in the Drive Thru line. And so, we ate cold french fries, not at all tasty like McDonald’s fries normally are. Very disappointing.
So, I have two questions: What is the purpose of the mobile ordering if you still have to wait 25 minutes in the Drive Thru line like everyone else? Before, when they allowed you to come into the restaurant I was able to place the order online, and get my order served to me certainly not without a wait, but tolerable. Now, cannot even do that.
And, secondly, when you do get your order, and open up the bag and there is a problem (which, I understand cannot be completely eliminated) how are you suppose to resolve it when you cannot reach a person to complain to? Not a pleasant dining experience, that is for sure.
Now I realize that you have to sacrifice to eat Fast Foods, but when things like we experienced can be averted and are not, that is when the aggravation sets in. I mean I was even talking inside to the cashier who could very easily filled our order since it was pre-paid but offered no inclination to do so. To go from that situation to having to get in the Drive Thru line, and wait 25 MINUTES to get an order that was already paid for tends to tick a person off, wouldn’t you say? Did enjoy the McRib and the fish sandwich — they are at the tops of your food chain! Normally really enjoy the fries too but whereas they are super tasty when served fresh, they are pretty lousy when not. Thank you for listening and our inclination is to try another restaurant next time.
Yes, I went to McDonald’s on ecorse taylor. Michigan.
I try calling them 3 times, but hung up . I want to tell them that I did not get my big mac, and got someone else order. Also the fries were over cooked.
Please call 313 505 xxxx
Mrs. Vaughan
Please and thank you 😊
I have asked at our local McD on South Lynn Riggs Claremore OK, about their latte machine as it has not been working and they can tell me is that it is broke and needs replacing but they don’t think they will replace it due to the cost of $10,000.?????? Does that sound correct for a McD’s?
Do you want one of your stores operating without all of its equipment? Maybe the guy telling me that doesn’t know, but I would like to know about the latte machine because I buy quite a few lattes.
Hello. My name is Raksmey Vorakboth and I lived in Cambodia. And i’m here because i want to buy a franchise to put in Cambodia. The reason is, in Cambodia there aren’t any McDonald yet and people are eager to have it here in Cambodia. if there are McDonald here i bet there are a lot of customer will buy it. Plus we can help you to make your company bigger too.
The helena Al. Mcdonald’s never open on time always 30 minutes late. The managers are rude. Some one needs to look at this problem.
I work for Fitzgerald McDonald’s and I don’t feel well I have a stomach virus my bosses don’t care.
Hello, we visited the drive through at McDonald’s at 8:30 pm on 12/18 at 3515 S. Post Rd., Indianapolis IN 46239. They were three cars ahead of us, it took 20 minutes to get our food. I forgot all of our sauces and the order was incorrect. Went back through, they handed us the sauces and said our order was correct. Ask for the receipt, she then during the middle of a pandemic asked for our food back from our car, took in inside where other customers food was being prepared. Opened every sandwich and threw it back together not even fully wrapped. Claimed order was correct. I counted the order on receipt and food in front of her and she said pull forward for the 3rd time, we asked for refund she said manager told her we have to pull forward so she can print her own receipt and do refund. Wouldn’t refund the entire order even though they had all the food. I have copy of return receipt. I have never experienced such disrespectful and unprofessional behavior by a MANAGER. She wouldn’t even speak to us, relayed everything through The poor girl working the drive-through window to reluctantly had to relay the message for her. If we are non symptomatic covid positive she just exposed the entire restraint by taking out food from our vehicle TWICE into the restaurant. Myself and my kids have Irving to eat, still spent $10 cause they refused to refund our complete order and wasted 35 minutes of my time. I’ve never experienced such poor management. She’s lucky the health department doesn’t shut the entire store down. I apologize for my frustrated and detailed message but this is completely unacceptable especially during these challenging efforts. Thank you for your time and I hope someone will be speaking with the manager and At minimum furthering her training on covid procedures and customer service. Thank you.
Today I went to the McDonald’s on sunrise highway in patchogue NY. The girl at the window asked me to pull into a spot as the fries were not ready. I had asked her please make sure there is bbq sauce in the bag, she assured me there would be. Well after it was brought out and I went home no bbq sauce. Normally I wouldn’t care about something like this accept I rent a room and have no access to a fridge or anything. It’s something as little and simple that could mess up someone’s entire meal. If they can’t remember an order they shouldn’t be asking people to move.
The Mc Rib has way too much sauce, it saturated the bottom bun so bad i could not pick it up so i had to use a fork. so much sauce that was all you can taste. complained to night manager she giggled said it was my fault i have to order light sauce. next night i ordered 2 double hamburgers. got home i had 2 double cheese burgers. called and complained same manager and she thought it was funny again. i can not eat cheese so had to go hungry that night . really? this was the Douglas Wyoming Store.
If someone been out of work because of they were tested positive for the coronavirus do they get paid for it
I have a question I worked at McDonalds in Calcutta OH for 8 years I did get fired because I messed up, I am trying to get my life back track I live in Selam OH now I want to reapply for job. The owner is Steve Tellecheck I did go to rehab for Achole I want another chance. Living in a sober house now with no income.
I want to file a complaint . I placed a order online and it said it went through. I went to the location at flower hill they said it didn’t go through. I had to pay twice
McDonald’s Accrington. 8 delivery drivers on shop floor 540 pm thurs 17th December. Worker says, IT IS WHAT IT IS . Covid 19 safe is NO .email me. Do council need to know ?
Had a quarter pounder with cheese today. 🙁 so disappointed. Burger meat was flavorless and boringly disgusting. The cheese tasted cheap and plastic-like. Prices are way too high for this poor quality “food”. Extremely disappointing since I’ve been a McD’s customer since the 1960’s. Ray Croc must me rolling over in his grave. Burger King and Wendy’s have it all over you. Take this to heart. I’d hate to see this company fail like so many others. i.e. Burger Chef (you probably don’t even remember them) and Hardee’s etc. the only thing you have going for you is you sell Coke products. Hope this gets fixed fast or your corporation could potentially fail quickly.
Dear team
Last 1 month ago McDonalds Aundh pune is not paying my refund, I daily call manger but they are not taking me seriously,i have submitted documents which are required (bank statement, debit card photo).plz help us
You have an ad out online. Black & positive golden. I have not seen any white & positive golden or asian & positive golden. Either make it race neutral or face protesting and boycotting of mcdonald’s.
The store on spirit lk rd n sr540 winter haven fl 33880 is the absolute worst i have ever been to. It takes forever in the drive thru n the buns are hard n fries are soggy n too salty. Horrible every time i have gone there. Many friends complain too
Why is the store on El Monte in Mountain
View California closed? No sign tell omg why and minimal blockage to drive thru area. Is is Covid related!
To whomever, I just want to let you know as a person that used to visit your restaurants quite often that I have not been to any McDonalds since the shutdown back in early spring. You see I will not go to a drive through because eating out to me means eating in. Therefore I will not enter any restaurant that will not let me sit down and eat. Steak and Shake, and Wendys thanks you for my business. I make it a point to only frequent those restaurants that allow me to sit down and eat. Sadly I will be missing out on the Mc Rib this time but I will not go to a restaurant that does not want my business. I know my business will not make or break a restaurant but you know that for every one complaint there are probably hundreds if not thousands that feel the same way. We are the silent majority. Unfortunately for you, when this pandemic is over I will probably remember the restaurants that remained open for my dining in enjoyment.
You really need to step in at the Bethel location, orders are rarely correct, employees are rude, & unclean, GM is rude and obnoxious and driving customers to Amelia location.
I tried ordering through the app, but it said the location was closed but it was clearly open. I didn’t have time to figure out the issues with the app, but it had already taken my money out my account. I called the store to ask what I should do and the employee said they have nothing to do with the app and I’m just out the money. Not really worried about the $5 that got taken out, but a little upset that they can’t even let me know what I should do. I haven’t really been to McDonald’s in a while because of terrible customer service. Seems like nothing has changed.
Horrible customer service. Went in for a gift card and was told “Sweetie- you will just need to wait til I have time to get one.” Then took the customers orders behind me instead. It was 2:30 and I was on my lunch break- ridiculous
Hi my name is chynna and my father is allergic to onions and he got a plain burger but thankfully he checked and it was not plain at all and no fries. When I called the manager said there was nothing she can do at all and just said thank you for calling
I use the McDonalds mobile app every day. I received an email to take a survey about the app however when I click in the “Take Survey” button, nothing happens. What’s the point??
Hello, I live in San Ta Valley AZ. I frequent the only store you have in the subdivision of Johnson Ranch. Every morning like clockwork my wife or myself order a large, unsweetened ice tea and a large coffee, with 2 cream and 2 expresso shots . Everyday sometimes twice daily. We are seniors, sadly this store over the past few years has steadily gone downhill in serving, quality and wait times. This morning my wife placed the order at the window, and she can smell if the coffee has expresso in it or not, which this order didn’t have, after she had paid to have it. She parked and went inside asked an employee can she please get it put in, upon handing the cup to them as requested. Two different employees passed it back and forth expecting each to do their job. Finally one handed it back to her saying, ” sorry our machine is down”. She said , can I get my refund, two looked at her like she was from another planet. This is no way to treat loyal, daily customers whom keep your company in business. This machine goes down frequently. Why, McDonald’s has a dedicated maintenance company who goes to stores each and every day to maintain these items. Im not a winer, not a complainer, im stating facts that need to be addressed at this location. We know Management has been replaced here. You can do much better at service to this area, and to your neighbors you value, McDonald’s. Your welcome to share this at the next board meeting. Needs attention immediately. Thank you, sincerely.
I go almost everyday to a local McDonald’s to get a large, iced, caramel, macchiato with whole milk. Today, I get one and instead of whole milk it’s made with water. I would have taken back inside and had them make me another one, but I had an appointment to get to. This happens quite frequently. I don’t think that I’ve ever gone to any of the three McDonald’s that are close to me and gotten a macchiato made the same way twice. People can go around the world and get a Big Mac and it’s always the same. Why can’t the macchiatos be made the same? When they are made right they are delicious, but when they are not they are either very very bitter and just plain bad. I think that every one that works at all the McDonald’s should be reeducated on how to make these so that they are the same every time. I don’t know why it’s so difficult. People pay good money for things and don’t mind doing it as long as they get what they like. I have lost count on how many times I have had to go back into a McDonald’s and have them remake my macchiato and it shouldn’t be that way. I was just wondering why everyone and every McDonald’s makes them differently?
If my son works for McDonalds and tested positive for COVID-19 and has quarantined for the correct amount of time and is ready to come back to work, does he have to provide anything else to his Manager besides the positive test results? After a week, his Manager is now asking for a letter from the Health Department as well. Are both required to return to work?
I had a piece of metal in my mcrib sandwich
I got a question when u got 2 sisters working for the McDonald’s in sikeston mo and one got tested positive for covid and the other one refused to go get tested bc they lived and worked together yall still let her work
I had something very strange happen today at a McDonald’s. I went threw the drive thru at the McDonald’s on greenbay road in kenosha wi at about 1145am. I ordered 10 McDoubles to bring home to my kids for lunch and a water and coke for me. While paying for my order, I attempted to pay for the car behind me as a nice holiday gesture. The woman taking my payment then proceeded to tell me that they don’t do that there because it confuses the pick up window. … now it’s only been about 7,8 years since I’ve worked a fast food drive thru, but I have never heard anything like this before in my life. Completely shut down a nice gesture from being done??? I was extremely confused and couldn’t do anything but pull up with a bewildered look on my face. Is this standard protocol? This was so disappointing.
I went thru McDonalds drive thru at Master st Corbin Ky and they left part of my order out 2 cheeseburgers 2 med fries and charged me for a bottled water I did not order. My husband went back after I got home and called them they’d left out part of the meal and when he got there he told them they ought to make it right that his meal was going to be cold from having to come back and the manager got smart with him and told him he should have brought them back he said well if you get my order right there won’t be a next time she never apologized for them leaving out food and costing us gas and time driving back she just turned and walked away! I worked 20 years in banking she isn’t training the employees watching her to treat the customers with respect and as the saying goes the customer is always right they keep the doors open they pay the wages so I’m really disappointed in McDonalds my order was 26.00 not a small order
I need a paper showing i work 20 hours a week .get paid every two weeks an a hourly wage sent to me please
I ordered a double quarter pounder meal with a medium strawberry shake with no onion or pickle due to Im highly allergic to onions and both onion and pickle were on the sandwich I called the restaurant and the manager I spoke to was very rude first saying they couldnt find my order at all and then telling me it was made correctly as I stated I customized the order due to Im highly allergic to onions and then I was hung up on as well I would like something done about this thank you for your time
So, recently I sent in issues I’m having with the app. Not going into details again, spent too much time already with this. I got a response and tried to reply but it fails to send. But, here’s my copied response to the response I was given.
Wow. I feel as if you’re accusing me of accusing you of fraudulent charges… That was not my intentions. I have a much better idea and time friendly one as well, I’ll just quit using your app. Thank you for your time and your lengthy instructions that no sane human would follow over 22 cents.
12/13/2020 I went to Mount Orab, Ohio McDonald’s. The line was very long which I didn’t mind at all. I paid for my food, went to the second window. The moment I got to the second window I was asked to pull forward. I waited about 30 minutes till someone came out, they told me something went wrong with my order and they needed my receipt, I gave them the receipt and they went back inside, I waited another 25 minutes and no one ever came back out. I called the McDonald’s almost 4 times till someone finally answered, I told them I was told to pull forward and had been waiting almost an hour and no one ever brought my food out to me and my receipt was taken. They made me come in an speak to a manager. It was just extremely frustrating and inconvenient having to wait over an hour for 6 mcdoubles,2 Mcchickens, and a large fry. It honestly makes me never want to go back to McDonald’s again because I was completely forgotten about.
My daughter is 16 and works for 1 of your store locations. She put in a complaint about 1 of the night managers who was treating her badly and making her uncomfortable. The next week her hours were cut immediately! This is absolutely unfair and disgusting.
We were just in at the McDonald’s in Adairsville Georgia where my husband have purchased a honey bun cinnamon roll and when I took it out of the bag it was extremely hot and it burnt my finger he let it cool off before trying to eat it and it was so hard that a metal spoon would bounce off of it we took it back they did replaced it but didn’t offer her him any type of compensation or anything I felt it just needs to be taken care of immediately please contact us at 706-889-xxxx Steve would thank you on videos also we have video of both cinnamon rolls and my fingers thank you
12/12/20 used your app to make a purchase at McDonald’s on 3411 York Commons Blvd, Dayton Oh. The app charged my account, but wouldn’t let me check in or provide an order number. I go to your drive-thru, the clerk was nice, the manager was not. He did not offer any tangible or reasonable solutions and my family went without a meal for the evening because it’s the weekend and no way to contact the bank for an instant refund!! I showed the manager where the money was taken out online! His rhetoric: I can’t take your phone to verify that.
Your CEO has the nerve to spout integrity and customer service, well here..there was none!
After visual proof the money was taken the order should have been filled!
Your location on Kimball Ave in Southlake TX needs attention. I have reported same state mandate violation over ten times. Employees will not cover nose with mask. Against state mandate. Please terminate manager for not enforcing. Unacceptable and against state mandate. Covid is out of control and you are not helping. This morning 545 am had to ask drive thru cashier to cover nose.
A young lady by the name of Sonya Cooper who is a manager at one of your local businesses which is located on 4605 EAST TEXAS STREET BOSSIER CITY, LOUISIANA. HAS BEEN VERY UNPROFESSIONAL. SHE HAS BEEN VERBALLY ABUSIVE TOWARDS THE OTHER EMPLOYEES HAS THREATENED THEIR JOBS LIED TO KEEP HER POSITION AND THREATENED TO HARM PEOPLE. I KNOW THAT’S NOT THE TYPE OF LEADERSHIP YOU ALL HAVE BEEN MEANING. THIS HAS TOO CEASE BEFORE SOMEONE GETS HURT SHE IS THE ONE INSTAGATING THE HOLE SITUATION PLEASE HELP WITH THIS PROBLEM A CONCERNED PARENT OF A PERSON WHO WORKS AT THIS ESTABLISHMENT
I have been working at McDonalds for two months I never receive my W2 form from last night.
on 12-10-20 I dropped in the McDonalds #12230 in Green Valley, AZ. I was shocked when I ordered an egg-sausage-biscuit (with no cheese) and was charged $4.99 for it. This is the last time I visit any McDonald’s.
Went through the drive through ordered a mcrib combo and a small fry and was told to pull forward to wait for our order. Okay fine. 10 minutes later still no food. My husband had to go inside to check on food (someone was mopping and water was everywhere with no wet floor sign) and was told no one knew where his food was. 🤔 very unprofessional and frustrating.
My case is unsolved need to get my bill paid no return phone call as yall said. 404551xxxx please call or text
Why are the prices different from one restaurant to another within the same state & county not even 5 miles apart. I purchased a Happy Meal at #1616 on 12/9/2020 for $4.39 and the exact Happy Meal at #17812 on 12/3/2020 for $3.69. Pls explain the $.70 difference. Was I paying for the apathetic attitude they had at #1616???? Thank you!
Entered store #31333 on Island Avenue in Philadelphia yesterday at 12:04pm to order lunch. Observed probably 8 employees behind the counter. All wearing masks except the girl standing at the drive-thru lane window and the girl which collected and presented my food to me. They were both wearing their masks over their chins. I refused my food and asked that they prepare my order again with people wearing masks. Asked to speak to the manager, but was told not there. Asked who was in charge and I was told it was the girl who served me my food without the mask being worn correctly. The man standing at the counter (who originally took my order) then began arguing with me saying “what difference does it make…I am not wearing gloves”. The girl working the drive-thru then yells to me “it gets too hot always wearing my mask”. I don’t think that I will be back to this location because I don’t believe their is an onsite manager/owner which cares about the safe operation of this store.
mer# 956393
seq# 6807
order# 61
time: 12:04pm/Dec10,2020 KS#1
total: $7.84
McDonald’s at 1955 Glenoaks Blvd san Fernando California has landscapers weekly coming at 5am Thursday mornings. We’ve called police multiple times. We spoke to associates also someone claiming to be manager. They won’t give us cooperate phone number. It’s on going and we ask they do landscape at appropriate times.
Hello I bought 6 sundaes from the drive thru 3 hot fudge 3 Carmel I was charged 16.87. When we questioned the manager we were told he’s worked there for years and knows the prices of the items. I’m sorry but I think we were over charged. He was very rude. We went to the McDonald’s on rt 77 In mullica hill n j
I worked at one of your stores for about a week, then quit. I asked when I would be paid and have not received a response from store management. I would like to reach out to the Human Resources department before contacting the department of labor. If you could get me the contact information, I’d appreciate it.
How may I get the complete Disney train that was offered in the Happy Meal? I am missing three of the cars.
I need a letter stating I no longer work there
how much are the McDonald’s on Thornton and a quarter pounder and they totally messed it up the results lettuce no special sauce with pickles and I don’t know what they are trying to pull. what does not my McDonald’s you got really got to do some soul-searching and I like a discount sent
There was a hair in my sundae and I went back in there to tell them and the manager had an attitude about it saying she checked it before she gave it to me but she didn’t fix it one of her employees did
I live in Stockton ca which is no cal and you don’t have the happy meal Disney train toys they are discontinued here they say. I went to Hawthorne ca this weekend in nor cal. They had them there. I got a couple I was missing, but I am still missing 6,7,9and 10. Why do they have them in some places and not others? That is not fair I was only trying to get 2 of each for my granddaughters who are Disney lovers. It’s not fair that you only pick and chose what area got them and who didn’t. I eat at McDonald’s all the time, but now I don’t even want to go there. You really disappointed a 1 and 5 year old and their Mimi.
Yesterday 12/7/20, I bought my regular 2 for $2 (sausage burrito and hashbrown) as usual it was $2.14. This morning 12/8/20, I ordered my usual 2 for $2 and I was told that the sausage burrito was no longer 2 for $2. I would have been fine with it if the menu was updated to reflect that price but it was not and they would not honor the price shown on their menu. Location of restaurant is 2632 GA-155 S, Locust Grove, GA 30248, 770-914-xxxx. I look forward to your response.
These people is very nasty here. I will never go there again.
I stopped by the drive thru at your restaurant #4470 at 2803 north Cassopolis Street in Elkhart, IN this evening. The person taking my order seemed a little confused and asked if I could start my order over. No problem. I did so, pulled around and paid. Line moved pretty well. Here begins the problems. When I pulled up to the pick up window, my food was ready. I had asked for extra ice on the drink but that was not done. The person at the drive thru never once addressed me nor looked at me during the process. I still said thank you. One would think with me being the Customer, your employee would have thanked me. Nope. I did not even get a you are welcome. Seemed more like I don’t care if you’re a Customer. Leave. When I got BBC to my hotel and started to unpack food, I noticed the cheese on each sandwich looked and felt like it had just come out of refrigeration. Sandwiches were cold. By far, How I was ignored was the worst offense by your team at this location. I am 61 years old and this is by far the worst I have ever experienced at one of your restaurants. They have done great damage to your brand. There are way too many food options out there for you to allow this to happen.
Over-cookedcinnamon roll broke out my front tooth-denture
The McDonald’s restaurant on the corner of six street and South grand in Springfield Illinois, they are charging $4.95 dollars for a large chocolate shake. All the other McDonald’s in town is charging $2.87. Then to top it off they were rude to me.
I absolutely love McDonald’s tea and my 93 year old Mother loves the bacon and cheese on bun. I go to McDonald’s on Tarboro street in Wilson NC every morning. This past week I have gone to get sweet tea and they say they have no tea. I just don’t understand. Just wanted you to know!
Everytime I get my 4 year old food it is messed up. EVERYTIME!!! I call to complain and I get hung up on.
I don’t know why this particular location doesn’t seem to understand “Fresh Fries “!
I know it is a request I am able to ask..PLEASE talk to these people!
12/6/2020
McDonald’s in Walmart on Loop and 4th street..about 11:15 AM!
I am absolutely appalled, the service quality and basic human interaction at your Nappanee indiana McDonald’s is sickening. First half of the items on the menu were unavailable, then the person taking the money was unfriendly and short, thats an understatement. Then our food was thrown at us. On top of that our order was given to us wrong. I called the location 7 times in a row and did not receive an answer. The quality of the food I would not have fed my dog. Very unethical and disgusting
Hi therw. I was traveling during a 6 hour trip and stopped at a Ocala McDonalds off I75 in Florida. I ordered 2 large Vanilla Ice coffees. Well I don’t think there was any vanilla in it. It was the color chalky white and had maybe a 1/4 c ice in themthat melted quickly. After waiting so long in the drive through we just wanted to get on our way on the road. We didn’t have time to go back to replace. We didn’t get to enjoy it fir the drive they were so unsatisfying. The employees were friendly but the taste was awful. I want to add that was MY first one in months and I was really looking forward to it.
I just went to the McDonald’s on Broadway in Forest City NC. The workers were not wearing mask properly and there were several not wearing a mask at all! I believe in order to keep restaurants open, employees wearing mask CORRECTLY is required! Please make sure to correct this problem!
Dec. 4, 2020 at McDonalds Restaurant 1025 South Street, Simpsonville SC 29681 a quarter pounder cheeseburger well done was ordered at 6:32 pm. The customer received a quarter pounder cheeseburger that was rare, raw on the inside of the pattie. Furthermore the fries were cool. The undercooked hamburger quarter pounder pattie pattie could put the customer at risk of ecoli etc. Requesting money back paid for the order and better service. Pictures of order available if necessary.
I Have A Complaint On The Manager At The McDonald’s On East Chase His Name Is Alfonso And He Has Been Very Rude And Disrespectful To Me Since I Started Working For Him And Underpaying Me. I Worked Over Night For Him And Was Getting Paid $9.50 Hour With Experience While Everyone Else Was Making $10-$11 An Hour. I Have Message To Show How Bad He Treats Me.
I was at the Pekin, IL Court St yesterday. During the visit, I used the restroom. I was washing my hands and an employee walked out of a stall with her mask on her chin. I exited the restroom, the employee came back with her mask on. Then the younger lady took my order, her mask was on. But when she gave me my food, her mask was below her nose. With Covid being so prevalent in our area, these ladies are potentially putting customers, more than myself, in danger.
The scary part was the first lady appeared to be in management. I should have left the food and demanded a refund. I didn’t but I will not return to that store. If management is breaking this rule, God knows what other rules are not being followed.
As i nurse, I see the effect of this disease daily and I pray these ladies’ don’t have to experience this virus.
An owner of several McDonald’s has been taking advantage of one of its employees. This employee has worked at
McDonald’s for 29 years. He started working there at the age of 16 and he is 46 yrs old now. He currently makes $8.50 an hour!!! For 20 years he only received a raise when Federal minimum wage increased! He is NEVER late and he NEVER calls in. He goes in on his days off when he is called and asked.
I just went through quincy McDonald’s on east DuPont avenue Belle wv. I got two double quarter pounders w cheese combos. Both burgers were completely raw. I’ve tried calling that location several times and nobody will answer the phone.
Hello I’m responding in reference to a visit to 1035 wendover ave. The drive thru teller was very rude and obnoxious on top of that I got the special, buy a Big Mac and get one for a dollar, but I got the Big Mac combo two cinnamon rolls and a sprite, my total came up to $18.36, then she tells me after I asked her in the beginning can I get the $1 Big Mac with the combo at the speaker but she charges me $4.29 for a single Big Mac, I really don’t like going to this store but because it’s the closest to my residents, I don’t know if they are family or friends but the night crew is very rude to I roll the dice if I’m going to get good service or not. Just miss the good days of friendly service and hot food. Thank you for taking time to respond
I have a complaint for McDonalds 1540 East 55th Street Cleveland Ohio 44103-1347 my ticket #1365 order #65 I was there on 12/04/20 time 7:18am I orders 3 Sausage Biscuits, 1 Stk Egg Ch Bisc Ml and 1S premium Roast Coffee withe 3 creams 8 sugars. My meal was missing the hash brown and cream and sugar, I called back at the number to tell them 216.432.0848 no answer I work on Broadway that’s a very long way to turn around and go back, they could at least have answered the phone what poor service.
I was burned on the job at eynon mcdonalds i am a manager there and i have not recieved a workmens comp number for me to be seen at a hospital
I just went through the drive through at McDonald’s #10024, the person who took my order told me to please hurry the up with my order, after I got my order, my fries were cold and tasted disgusting, my crib was cold and completely covered with pickles and onions ( I’ve worked at 3 McDonald’s and made 1000’s of mcribs never put onions or pickles) my shakes were more liquid than frozen and the whpcream was melted.
I’ve never felt so completely disrespected and looked down on by any fast food restaurant like I was tonight. That place is run badly they talk on cell phones while making sandwiches for customers. I would like a call from someone who has the ability to make this right. 321-402-xxxx
The McDonald’s restaurant located in Washington Indiana messed up my order when I called back to try to talk to them they they hung up on me and then when I tried to call someone else for a district manager number at all the sudden they didn’t have it this is inexcusable they really made me mad and ruined my dinner
Sick of your 51st Avenue and McDowell and your 59th Avenue and Thomas locations constantly being closed and I have to drive several miles away to get to another location.
Sell Christmas Food for Tots Gift Cards Food value $20 gift buying pays $10 for card — buy on line only cards sent directly to USMC to distribute with the Toys to Toys for Tots kids! McDonalds TV commercial AD help Feed Kids for Christmas !!! Jim Mang Ret COL — 8376574934 — send to CEO now USMC needs your help!
Store on Jefferson hey says they ate open till 10pm I have gone to the store several times in the last 2 weeks and they won’t answer the speaker or window not even to tell us they closed early
Very rude bad attitude
Stopped at McDonalds, Perkins Road, Clarion PA as I do each day and two days ago I ordered a Mocha Frappe and they gave me a caramel. I took it back and reiterated Mocha and they gave me a caramel again. The second time I was already home figuring it was correct, but it was not.
Today I ordered another Mocha Frappe and got home and it was caramel again.
I called the store and spoke with a lady that said she’s a manager and explained my problem and asked if the caramel was put into the mocha by mistake. The lady was very rude and said, “They are in the right containers.” She was extremely rude. She must be the one that never smiles. I sure don’t appreciate hearing a snotty, mean voice on the other end when I call a business. She obviously doesn’t know what being a manager means, and is giving McDonalds a bad reputation. She must need a lot more training, or perhaps another job.
Has the Mccafe french vanilla latte with froth packets been discontinued?
Our. McD here in Lafayette Indiana. Located. On Sagamore parkway North has a tattered American Flag flying. Please get it replaced. Thank you
As an almost daily (year long) customer, the 1185 Arnold Dr.(#7115) Martinez, CA McDonald’s is my favorite place! The staff is extremely welcoming, professional, attentive, and effortlessly adaptive to any special food requests.
The staff always greets customers by giving their name when taking orders, and the drive-in line moves along easily due to staff efficiency.
Pre Covid 19, my weekly visits with disabled and/or Sr. clients were always enjoyable as we were dine-in customers–Of course, now it’s drive thru.
The facility is immaculately maintained; Service is excellent, the prices, food quality,and variety of choices easily accommodate today’s financial situations.
It is also appreciated that staff does adhere to all CDC mask/glove wearing/hand sanitizing guidelines during this pandemic.
Personally and professionally I / We are grateful to all the staff for making all our meal experiences so enjoyable.
McDonald’s branch in Street 219, Maadi, Cairo, Egypt is the worst experience you can get. I love McDonald’s and I eat it almost twice or three times a week. I loved it since I was a kid. But, please find a solution for this branch. The food there is not fresh, waiting time in the drive thru is very very very long.
This is a picture of a deconstructed big Mac that was purchased 11/19/20 at the McDonald’s in Monongahela, PA. This is pathetic. It appears to be unfit for human consumption.
I just recently started the McDonald’s in Hot Springs Arkansas on grand Avenue they have no training there they just stick you on a area or register and expect you know what to do Poor manager ethics and employee training there you think you would need three days of training
I have a problem with a manager at work he is always trying to put the moves on me he askes where i live and whats my number i dont feel comfortable working with him. It has also been said about him not coming back to work at all for always filrting with under age kids as well but he keeps coming back.
My son was seriously injured by an unattended lift gate on one of your trucks outside of a Walmart resulting in him knocking himself out and injuring his neck… I need to have a representative call me ASAP
I’m still waiting for an order I place an hour ago that they got wrong the first time the second time still wrong waiting a half hour now worst experience I ever had.
Mcdonald’s on south walnut never opens at 6 Am .. they always say they are running late
This is disturbing I ordered $30 in food and they missed several sandwiches and didn’t put sauce in bag and tried charging me extra I need a call back ASAP I’m contacting my attorney
1-757-358-xxxx
Amy Simon
Re- my complaint about McDonald’s I an the customer with disabilities e-Mail:[email protected]
Mrs Patricia Logan
McDonald’s 106-15 71th avenue Forest Hills. NY 11375
I wrote a earlier complaint and wanted to add the address to McDonald’s in Queens NY
My number: 929-392-xxxx
On Saturday 11/7/2020 at 2:20pm while waiting on line in McDonald’s I was leaning against the table and the Manager Mr Micheal told me don’t lean against the table, I complied, then I leaned again a little, he said something again, meanwhile there was an elderly Russian woman sitting by the door eating, he yelled, “you can’t eat here “ she ignored him. When I got to the register, the Manager Mr Micheal said, they don’t have to serve me because I kept learning on the table, and if I can’t follow their rules, I don’t have to come there; I told him that I was coming here before he was working here and I will be served, Mr Micheal then told the cashier not to serve me; the cashier moved to another register, I moved also, she moved again, a male customer intervened saying, “stop it” then the Manager Mr Micheal said he will take my order and asked me am I going to apologize, I told him no and I have bylaterial knees replacement and I could sue him. I ordered two ice teas. I am extremely concerned because when I got into the vehicle, I took the lid off one before drinking and it looked like fresh spit was in it, on top of tea. I will further complain due to this COVID-19 season. This is the second time this Manager fussed with me due to my disability then, a young man put him in his place; Mr Micheal told that young man, “don’t come back cause we’re not serving you.” I want Mr Micheal FIRED, he has absolutely no customer service manners to all populations.
McDonald’s in Olathe Kansas off Parker is the worst McDonald’s period! They never get my order right and leave off cheese I pay extra for on mcchicken sandwiches and I went this morning and got my family breakfast sandwiches and ordered an egg and cheese biscuit and they left off the egg! I call and they never answer to let them know and they never answer. Or I wait 40 minutes for curbside when there is “NO” line at drive thru or people in the building! I want a response and I want refunds or free food cause I feed 6 people And I average pay 37 dollars a trip when I go to this waste of a place where they can’t get an order right to save their lives!
Just read on our local “Next Door” email that a customer recently patronized a drive through in Fox Point, WI (North Port Washington Road, 53217). She reported that employee were either unmasked or masked w/o the nose being covered. She declared that she wanted order cancelled; she was refused and then shorted on her meal (don’t know if that mean food or change…). I go to McDonald’s, perhaps, 2-3 times a year. One of those was a few weeks ago, and I noticed the same thing; although, I didn’t say anything at the time. That makes me complicit. My 2-3 times/year just became NO times/year ever again. Disgusting and outrageous and unacceptable. The manager(s) should be sacked!
Is this the kind of employees you have working at the restaurant on otranto in charleston south Carolina they talk every bodies business with customers in store they are loud and that’s very unprofessional
I know these are difficult times. I went through the drive-in at a McD’s this morning and a couple of bicyclers cut right in front of me. Shouldn’t they also get in the back of the line, like the cars do? Wondering if some signage would help the situation? For walk up people and bicyclers. I know the staff inside were as frustrated as I was. Thank you for listening.
Hi can you please bring back the crispy chicken snack rap!!! They are to good to be gone forever!!!
Put better managers at mc donalds. In 54218 areas
I would just like to know why the McDonald’s in Granite City Illinois on Madison Avenue never seem to have Frappuccinos I’ve been going there for the last three weeks trying to get one just to hear “we don’t have those” that’s exactly how the lady says it too I have to drive across town to a different McDonald’s to get anything because this specific one never has anything they don’t even sell biscuits and gravy there anymore but every single other one around here sells them! If this location never has anything why are they even open?
When will there be. McDonald in eagle mountain? Saratoga McDonald’s has huge lines every time I go there.
I went to mcdonald s in sheridan ark on november the 13th at about 7:30 ordered 2 burritos and 2 hash browns ate half of burrito found part of a band aid in my burrito took it back filed an insurance claim I am going to the dr have been sick throwing up it is a shame the workers were not wearing gloves no masks the staff was very rude!! I expect the corporation to take care of this I have talked to a lawyer the place was filthy so dirty
I went to the McDonald’s in pinson Alabama restaurant number 15347 address is 6639 highway 151 pinson Alabama 35216 that will ripple road they told me to pull up and I would bring my food out I literally waited 15 minutes and then went in and then the manager was really super rude cuz I told her I was done late for work and I didn’t think that I should have had to pay for it for having to wait 15 minutes on a cheeseburger meal that should have only took at least five minutes to make maybe a little longer 15 minutes is ridiculous I have a bunch of kids working in there that have no customer service friendliness once so ever and I would really like for somebody to get back in touch with me to address this matter because it’s not the first time this has happened you can reach me at 2:05 573 xxxx. I would at least like to know that somebody has read this and acknowledge what is going on at the McDonald’s in pinson Alabama my name is Sherry thank you..
This McDonald’s is the worse McDonald’s I’ve ever been too. Every time I go I sit in the drive thru for more than 10 mins everytime. Then I have to wait 5 mins at the order screen until someone ask what they can get me. Also I was informed by another employee that they reheated our mcchicken. I dont appreciate the service the McDonald’s in Ligonier Indiana gives. I believe every employee needs to be reevaluated to work at a place like that. The people are rude they are constantly horse playing in the work area. As a manager myself at a pizza hut in Mishawaka Indiana I would be firing every employee. I have pictures of what I received tonight the fries are cold the meat is old.
I went to McDonald s at Sheridan arkansas friday the 13th at 7:00 am got 2 burritos 2 hash browns when I got halfway thru burrito there was part of a band aid in it took it back the managers were real rude filled out a accident report I am going to the dr I want the insurance company to get back with me I have been sick throwing up cramping and extremely worried that I may have hepatitis I want this problem addressed very quickly none of the workers had masks on or no gloves it s a shame we the customers have to put up with service like this!!!!
Dear Sir/Madam,
I would like to bring to your attention What is happening in the Liverpool Branch Kirkby L321TS
I was a regular visitor at this branch of McDonald for over 4 years and spend quite a lot of money at your establishment. I worked for local authority in Knowsley as a Highways inspector.
On September the 18/09/2020 I want to you establishment with guests from a neighbouring local Authority.
To conduct a business meeting and use your facilities to entertain my future colleagues.
We all parked in your usually FREE carpark. As we entered your establishment because of the current pandemic, one of you employees asked if we all had masks, which is fair enough.
One of my companies did not have a mask so we opted to sit outside.
Because I had a mask I ordered for all 3 of us.
We sat outside and after about 10 minutes two of the orders were brought. I sat and waited for approximately another 15minutes but my order did not arrive.
In the end one of my colleagues went in (stood at the door) and asked were my order was.
Your staff were lovely and appologied saying my order had not gone though on the automated system but not to worry they would sort it out which they did. They were lovely.
After we had been at your establishment for around 50 minutes we all left and went about out business.
Then about approximately 2 weeks later we all received a parking notices via UKPC parking control stating that we had over stayed in the carpark at your establishment showing a photo of my vehicle not in a parking bay but driving along the carriageway the leads to the carpark at your establishment.
I was horrified and embarrassed at this as the people from the other authority also received these finds. All because I had invited them you use your venue, to conduct our meeting.
I will be fighting this unfair fine if it goes as far as the court stage.
I was aware of the major building works in and around this area but was not aware of limited parking times at this particular McDonald’s.
The parking company states signage is clearly visible. However as there are numerous vans and other vehicles, parking not in the bays but all around the perimeter of the bays.
They I assume obscuring these signs as I did not see any signage .
I did not responded to the initial letter sent by UKPC parking control, who have now passed the un payed ticket Debt recovery plus. Who are making all kinds of threats.
I am disappointed and annoyed that a company I have spent a considerable amount of money in has resorted to take such action for an honest mistake.
Yours Sincerely
Jan Griffiths
I am very disappointed with mcdonalds. They were advertising 30 per cent off for booking via the app but the app kept crashing and wouldnt process the order. The guy at the till couldnt do anything. I had to pay full price! Can you send a voucher to make up for it.
The McDonald’s in Chatanooga TN on Third street this morning, was a black girl (long pink fake nails) who got mad and co defending because I drive to second window and not first. When I got my order she said “taunting me” and in a condescending tone again THANK YOU HOPE YOU HAVE A GREAT day”. Smartass like. I open my bag, the sandwich on top looked like it had been opened and thrown back in with burned bacon and it was all inside the bag with cold ass cheese. It looked like she had picked it up opened the wrapper and threw it back in! Unbelievable. The way she acted I would be surprised if she spit on it!! I paid cash also. That right there was messing with my money. The other sandwich didn’t look much better but at least it was wrapped up. I just got off work from a long 14 hour shift as a travel nurse. I will never be back to another McDonald’s again around this area
The young boy at the window the second window lied to his manager his name is Raven and said that he heard the customer call him the n-word. He is lying! Unfortunately should he choose this type of behavior and he’ll probably end up one of them shot by a police person. His manager named The Raven recorded his lie and informed me about it.
I love McDonald’s! It is a staple in our family of 6 but recently a local store of ours serves nothing but old stale cold food every single time we go. And they always have the nastiest attitudes when we ask for fresh food. The staff is horrible the food is horrible and I am so disappointed. Im referring to the store on Trenton rd in clarksville tn off exit one. Horrible everything. Pls fix this!!
everytime i try to call mcdonald’s on main st and e in hesperia they don’t answer i’ve tried over 10 times
I went to McDonalds September 21, 2020 #8017 around 6pm after getting off work only for a fresh fry. I finally got to the menu and saw they had a new chips a hoy mcflurry so i decided to get that also. The line was very slow, but i was patiently waiting. Took like 20 mins to get to the first window i paid and proceeded to the second window. The guy at the window gave me my fries and they were fresh. He told me its a wait on that Mcflurry that you ordered , so can i get you a different kind like the m&ms one?. I nicely declined (dont like those m&ms) and said im good ill just take my money back. After that he instantly comes back like 20 seconds with a mcflurry. Usually they just say can you pull up and well bring your food out and i would’ve just did that. After trying to sway me to get something else and then bringing it instantly after asking for my refund I didn’t feel right taken it. He went to get his manager and he had the worse attitude and was very unprofessional. He asked me what’s the problem? With an attitude and I told him what transpired. He said look at the bottom of your receipt because technically I dont have to give you a refund. So u can take this mcflurry or im calling the cops. I told him im really honestly now not going to eat this due to the circumstances. He tried to give me the mcflurry again and i asked him was he the manager and he nodded yes with his lips twisted up and shut the window in my face and called the cops. I was confused and hurt that this manager would resolve this situation like this. I also feared him saying i assaulted him or something bc i didn’t do anything but told him i was unsatisfied. I follow up on the call and all i wanted was a coupon or anything that stated I paid already so I could get it at a later time and i was hurt and felt mistreated and waiteda long time just for this to be the outcome. I waited in that line over 20 mins just to get the cops called on me for being unsatisfied. Cops came and asked me to pull to the side and i did. Told him what happened and they said this situation is non emergency as if im the one that called them to come. I ended up being arrested because they said I had to leave and this whole situation was unfair to me. Its a pandemic going on and that could of been all I had to eat. I was hurt and traumatized and couldn’t believe this was happening to me. I’ve never been in any trouble before or have any sort of charges or any cops encounters until this day. Till this day I have yet received anything for what i paid for. I felt scammed and framed and been distress ever since.
The mcdonalds in wadesboro nc drive thru is suppose to be open 24hrs. Everytime I go there they are not open workers are hiding in back will not come to window .
We came to eat at the stilwell Oklahoma mcdonalds and we had to wait for a period of time and we were number 8 in wait line and then the person that was behind us got theyre meal before us
The clerk take the food to the car with the gloves on come back in with the same gloves and start to fix the food again I told her that she should change her gloves she just went out the door touch the door Knob going out and coming in she did change the gloves I do thing all of your staff is not following the rules Alexandria Va 22309
I went to MacDonald’s yesterday for Veteran Day to get a free meal but one of the managers refused to do so. She was very rude. It is located at 6401 Cermak Rd., Berwyn, IL, 60402xxx5. My name is Oscar D. Jimenez, xxxx Ridgeland Ave. Apt 6, Berwyn, IL, 60402. 708-749-xxxx (home), 773-788-xxxx (cel.) This incident happened 11-11-2020 at 4:05 P.M.
Who do I contact about funds payable to me for a property I own and rents due from McDonald’s Corp.
Store #29882 did not participate in Veterans Day free meals… is this right? They were very rude about it also… barely spoke English, said they had no idea what I was talking about, and they could not help me…
Very disappointed with sandwich. Orders are always wrong or something missing. I wish i could send pictures of the food i get to you.
I was asked to pull to the third window to wait for my large fry and small sprite. I waited 20 minutes for my order which I had to call to remind them to remind them that I was still waiting. The manager refused to give her name, but I found out that it was Diandra. After 20 minutes, my fries finally came, but she had me to wait longer for the small sprite because she said she forgot. By this time, the rest of the food that I had initially received was cold. I asked for a refund and the manager refused.
I live in the small town of Marshfield Mo. population about 7,000. There is a pickup truck parked in the same parking spot on the McDonald parking lot every day through the week though a day shift, so I assume it belongs to an employee.It has a large flag flying from the back of the truck that states “ YOU BIDEN!”….. the truck is park where it is seen by everyone when paying for and picking up their orders at the drive through. Now I believe every body has the right to voice their political choice, but not with vulgar profanity . ( hard to explain to the children and grandchildren what that flag means). Nobody needs to get fired over this I guess, but that flag needs to be put down in the bed of the truck while the employee is working and the truck is parked in the McDonald parking lot. It’s hard to patronize a business in a small town like this that allows and condones such a sight.
I worked for mcdonald’s in mocksville n.cin 2018 had taxes taken out but never got my w2 forms.i complain to the manager nothing was ever done
I’m a veteran I went to McDonald’s in Nicholasville Ky to order my veterans day free meal and they told me it was breakfast only but on every website it said breakfast, lunch or dinner why are you not honoring this I waited in a long line for nothing.
Somebody better check in with a Pell City McDonald’s and get that new managers for straight before I go in there and straighten her ass out myself my son has been working there for going on 6 months he just got a race he’s never called in he’s never came home early he’s never been late he has had no problems how to get new manager started she has been nitpicking on my son she has been bullying my son she has been talking down to my son and belittling him in front of everybody I called up there to see what the problem was because my son called me upset wanted me to come pick him up he did not want to work there anymore which he loves working for McDonald’s and has always like Donald says he’s work there and when I called up there I heard what she had to say and then I told her that my son has be coming home telling me that she has been bullying him and talking to him in a disrespectful way and hurting his feelings and making it where he does not want to go to work he is 16 years old he’s not a dog he is my child and I’m not going to put up with this s*** somebody better get in there and f****** do something about this b**** or I will go in there and I will put my thumb in her ass for disrespecting my child and putting him down and making him feel intimidated and lesser than everyone else and embarrassing him in front of every body I don’t know her name but when my son gets here I will email you her name I’m very upset about this because this is my baby that is trying to work and go to school and do what’s right what does 16 year old boys supposed to do and this new manager is causing problems for him and trying to turn it on him my son has been telling me about her for weeks now
Hello. I seen on the internet that McDonald’s is participating in the Veterans day with a free value meal for veterans. But here in Las Vegas I called many locations and they are not. Why is that? Very disappointed.
You advertise free Veterans meals. Your employees never heard of or do not offer. Tganks
i am trying to contact someone about a very serious discrimination complaint and consumer rights violations at the Mcdonalds located 1810 e conner st noblesville ind. Please have someone contact me asap. 513-525-xxxx
I may a complain about with a croch in my drink and have not heard back from them
Why is it that McDonald’s frappe machine is usually down or its “being cleaned”? No matter the time of day or night. Why bother having it if a customer can’t get one. It happens a lot at the Eastgate location and often at the Amelia location. I’m pretty tired of going there and not being able to get one.
I would like to say thank you for sending me a free meal for my incounter with the girl at the McDonald’s in stow ohio thank you again for your concern about my opinion of the service I got that day again thank you very much
I don’t have a compliant. I love my RMHC cozzi. I want more. How can I get them?
Visited following McDonalds while traveling.. Ozark, Mo ordered medium coke, no coke available; ordered small blueberry raspberry slushie, received medium, ordered small vanilla shake, received that. Child upset as one was larger than the other. Visited Mendota, IL , ordered latte coffee, not available was told machine not working. Then asked for hot chocolate with half being coffee, I was told, can’t do. Jacksonville, IL ordered large vanilla shake, no shakes of any flavor, machine not working. This all happened within one (1) week. Customer service should be better than this… not just happening at single location but across the states. Corporate needs to go on Undercover Boss” and get these types of service corrected.
Ok not trying to be a smartass but y’all spent 250 million to build a head quarter’s but you can’t give ketchup or napkins or a receipt when you order something and then the employee gets mad and gives you dirty looks cause you ask them to fix the problem y’all have gone downhill very badly
As an every morning customer in Roseburg oregon,I’ve always had the most friendly service ,smiles and joking with staff. That stopped today permanently after watching recent youtube your Hialeah McDonald’s in Florida where an elderly woman was attacked and your store refused to cooperate with authorities investigating attack by refusing to turn over video of assault to police…resulting in a judge issuing court order for videos release. This tells me ,as well as general public, McDonald’s corp doesn’t really care about customers safety,indicates ( in my opinion) bias towards law enforcement, and frankly shows your more concerned about potential liability which could be indicated on video. I would expect this behavior from walmart,not McDonald’s. That being said,you lost loyal customer forever. I’m just sad national media hasn’t picked up on this but rest assured ,I will do my part to make sure people are aware of this incident,but I’m only one ex-customer,I’m sure you don’t care.🤦
McDonald’s in Mount Olive NC Dixon foods has had more than 7 confirmed covid 19 cases just this last week! They are not wearing masks appropriately, they are not wearing gloves, they are letting employees in contact with the infected continue to work. I have family that works there and I’m extremely concerned!
There are 2 managers at the McDonald’s in Spanaway Washington that are extremely rude and are discriminating against myself and more people in our community that go there daily. We share the parking lot with Wal-Mart and I work in the same building with McDonald’s, For SHELL/J&M too smart. It’s not right that these 2 lady managers are so not just unkind but are showing no human decency or proffessionalism! I am done letting their behavior slide and will not give up until something is done about this. I don’t care if I have to contact the better business bureau, L&I, The local news & social media… I will go into further details when contacted about this situation. Thank you.
I don’t see how you guys allow a PREGNANT mother of 1 already to smoke marajuna on and off work an realistically I don’t even know what else she does , I guess ppl know , I thought would be termination especially. While working at your restaurants, her name is Amber address is xxxx virgina Ave. Akron,Ohio 44306
On 10/25, I went to McDonald’s on central avenue, Landover, md, I bought an egg McMuffin the egg was green and had something black oozing out of it I got sick immediately and could not believe that McDonald’s is not selling fresh sandwiches and something not right happened in preparing this sandwich I want a refund for the meal and missing a days work because I got sick. My name is karen coates, kc14502xxx @yahoo.com, 202-253-xxxx
You have pumpkin spice ice coffee drive to the location and waist time and gas to not have anything you order that crap im owed my time and gas
I am inquiring about the MC/Rib sandwich.My Husband and I are Seniors and we look forward to that sandwich all year.Its the best one ever.Just wondering when it will be on the menu.
sincerely
Eula Williams
198 jersey st.
Forest city. NC 28043
The McDonald’s at 6925 s. Westnedge portage michigan. Employees are not being compliance with mask wearing. Around chins not even over mouths. Also some are under noses. Management also. Saturday morning 10-12. They also took this out of machine and set it on counter as I was waiting for my order. Why do they not have to be aware of our safety? I’m furious
I have a complaint for the McDonald’s in Worcester on Shrewsbury st. I ordered my food Thru and ate it and when I was done I went to go in they said the bathroom are close that really pissed me off, I spent over $26 ate in my car and could not use the Bathroom I’m not never going there again
Mistakes happens but THIS McDonald’s makes mistakes WAY too often, What’s really irritating is the type of mistakes they make, Like today I ordered Two big macs in they forgot the other piece of burger on both big macs, The maker didn’t know Big Macs come with two pieces of meat??? i made the order today October 21st at 2:43pm order 188, This doesn’t make any sense.
The McDonald’s store in mt. Olive, nc is taking unnecessary risks and not following protocol. They currently have an employee whose mother has COVID. The employee does not live with her mother but they ride to work together in the same vehicle daily. The supervisors know this. Yet, she has been allowed to continue to work. Other employees had family members get sick (turned out it was NOT CoVID) and they were told not to come in until their family member had a negative test. If it was “protocol” for one, why isn’t it protocol for all? Please address this issue before More employees become sick. Thanks
I have a daughter that work for McDonald’s in Lagrange Georgia on commerce the manager there is very rude and disrespectful I need to talk to somebody about her attitude she curse my child out I work in fast food for the last 4 year and what she did was very unprofessional I need to talk to somebody
Is chocolate soft serve available in Australia
I want to know why the Mc Donald’s doesn’t have their full menu at the Interlachen,fl 32148 location
Hi, I work for a charter school and I wanted to see about getting discount cards or meal cards for students on my campus. Is it possible to get some. We use them as incentives for our students. With things being a little different this will maybe will motivate the students to stay focused with remote learning and on campus learning.
My husband works at the Dixon foods McDonald’s in Mt. Olive NC. They have had several positive covid tests and are letting family members that are in direct contact continue working there. They also sent a message in which they threatened employees and told them to keep their mouths shut! Then the store manager Janeth Vega said she didn’t care about being safe because everyone was going to get it anyway. I am pregnant and have several small children and this has gone far enough as far as I am concerned.
Need to file an complaint
I bought a, Filet of Fish at the McDonald’s in South Holland, IL. This is what I received, messy isnt it? Is this what you want served to your customers? I have a picture, I would like to submit.
my meat in my burger was not all the way cooked
Why do some McDonalds not serve the limited all day breakfast items. Also why do some of them not have the TV specials that are advertised.
Need somebody to call me regarding you St. Paul McDonald’s 276/608/9259
Just want to know if u guys have my information in your system i use to work for mc Donald s a while can u please let me know if u have my information in your system and to see if i can get rehired my cell number is 4026375688
I waited 25 minutes on the drive thru for just a large coffee.. Only to have it piss warm.. It’s 430 in the morning.. Unreal
Please bring back the minute maid slushies on a full time basis. They re the only reason I go to McDonald’s.
Went to Laskey Road McDonalds in Toledo, Ohio this evening and the service was the worst!! The vehicle ahead if me paid at the first window but when I pulled up no one was there. I sat there for several minutes before someone motioned for me to pull up. Then I had to pull up to the third window to wait for the order which was 2 McChicken no lettuce, a medium fry, and a large coke. When the order was finally brought out the Coke was missing. When I finally got it there was no ice in it. Won’t be back to that store any time soon.
October 15, 2020 I went through the drive through with my husband at the Big Bear Lake location. 8pm I ordered 2 number ones which consist of 2 Big Macs 2 fries and 2 sodas. They asked me to pull over to wait for my order. So I did. The gentleman comes out and hands me my food but no drinks I said we had drinks he asked what were they I said cokes I guess he says WITH AN ATTITUDE you guess?????? So I just left. I go home and call the restaurant to speak to a manager. Same prick answers the phone still has an attitude, and says oh you’re the one with the old guy? Referring to my husband. So my husband walks back up to the restaurant to try and speak to a manager. Same guy locks the doors and taunts my husband, asking what he’s going to do. My husband then says forget it and starts walking home. This guy follows my husband halfway home taunting him trying to pick a fight. Then the police are called and he makes a false police report saying my husband pulled a knife on him. That did NOT happen. I don’t know this guys name but he needs to be fired or drop the charges he’s made against my husband. We will NEVER go back there. I don’t know his name but he is a short man with an accent. He needs to be fired. You do not treat customers this way. I am extremely upset and I want actions taken.
I payed $4.46 for a large coffee and didnt get a full cup of coffee. Starbucks doesmt charge that much and you get a fill cup
I go to the mcdonalds in Florence Oregon, everytime I go there they make me pay for dipping sauces regardless of what I get. They tell me that if you don’t have any chicken you cannot get ranch , the manager says ranch does not belong with fries so your not aloud to get ranch. They are making people pay for dipping sauces and I think that’s absurd especially because I don’t want a bunch I just want 1 or 2 with my meal. Is there a policy I’m missing or are they just randomly charging people for their own benefit?
Why do the Madison Wisconsin stores not have punkin spice lattes?
Where do I start.
Some restaurants gets orders wrong, some restaurants pricing is omg higher than other stores. For example the store in vestal ny they charged me for just a ( sausage egg cheese muffin,almost $14.00)
Other stores just get things wrong (put egg on when ordered without egg or no cheese when ordered with cheese)
Plus some of the stores bathrooms are disgustingly nasty dirty.
I’ve worked in high volume restaurants before, I know cleanliness.
I need to help my daughter file a harassment/bully complaint on a manager. My daughter Caitlyn works at the store in Leesburg Florida and one of the managers there is harassing and bullying her. This Joan lady has told my daughter she is retarded and ugly and threatened to bully her until she quits. Then went on to say she will continue to bully her on social media. My child is 18 and this manager is in her 40’s? This is not appropriate behavior for a manager at a business. She has told my child she can’t be friends with another employee there. I need you to email or call me about this situation. My child should be able to work without being mistreated. I want this issue handled by letting this lady go or I will be contacting people to help solve this issue legally.
I was recently at the McDonald’s and your manager called me a at the drive through!!! She was laughing at me and calling me a over the intercom!!! I AM VERY ANGRY OVER THIS MATTER!!! please call me or email me I’ve this situation…. I NEED TO TALK TO THE PERSON IN CHARGE OF MCDONALDS IMMEDIATELY. Thank you.
I went and visited McDonald’s tonight, they were extremely busy which was fine. Got up to place my order, no greeting for 3 minutes, then she said I’ll be with you in a second.. a minute later she said go ahead and order.. so I ordered a cheeseburger kid’s meal without pickle, apple slices and an apple juice. A large sprite and a pumpkin pie. She repeats back really fast so I ask her to please repeat and then she only repeats half and then says my total.. so when I get up to the window to pay I ask him if the cheeseburger says no pickle and he said no it doesn’t.. I said that’s why I asked her to repeat it again and she wouldn’t. He said he fixed it and gave me my reciept. So when I got to the pick up window I asked the guy if he could please double check that my daughter’s cheeseburger was in fact no pickle. He opens the happy meal box, looks at it and says yep it says no pickle. Handed me my order, I thanked him very much for taking the extra time to do that. I went and pulled over so I could get my daughter set up with her meal. I opened the box and there is no ticket attached saying no pickle. I open up the burger and there is definitely pickle on it!! Would it have been so hard to not lie to a customer?? What if my 2 y/o had been allergic and I handed it to her because I had tripled check with your crew members?? So I immediately call since I’m still in the parking lot, whoever answered didn’t think it was that big of a deal but it was dinner rush and I wasn’t going to go wait in line for another 20 minutes when your team could have fixed it in 20 seconds.. he offered me a burger and fries on my next visit instead of trying to fix it now. I told him I guess that would work but I likely won’t be back even if it’s free.. the crew can’t be trusted.. I would hate to think what would have happened if someone was actually allergic and your crew just didn’t care. Something more needs to be done. I know you all probably think this is ridiculous to write over a freaking pickle but being blatantly lied to, to get me out of the drivethru is shameful
I would like to make a complaint I’m a employee at Ava Mc Donald’s in missouri and this girl named abbigale keeps threatening to kick my butt to a manager and the manager did nothing and I don’t think that’s very perfessional and I don’t like being harassed
Hi
I have a big complaint against south 14 street mcdonald’s Abilene tx I order. Hot fudge Sunday It was just barely some in the cup it was only half full I call told the manager who on duty told me to bring them back I told her by the time I bring them back it would be I’ll she said that they don’t fill them up I told but they do put some in the cup not like this it only had a little in it
I come there every day to buy my hog fudge sundays I know what they should look like this was not it I want my money back or new sundays
I went threw my local McDonald’s here in Monett Mo. I have a life and death allergic reaction to onions and my double quarter pounder had onions stuck the the bottom bun and there was a few in the bottom of the box. My lips are num and swollen and I’m throwing up now that I’ve had one touch my lips.
I have a very important complaint about a McDonald’s in Texarkana Texas I need you to call me back my name is Nora Palomino and my phone number is 254 316-xxxx I would really appreciate it that you get in touch with me
The McDonalds in Stephens City, Virginia is absolutely a JOKE. Went thru drive-thru today, the girl taking my order overcharged me, she told me the total screen did not work. Did not get my order correct. The receipt was so faded not even the date or total amount could be this recognized. If management is not corrected this restaurant will fail. Also have to ask for a napkin and they are NEVER at the window. They have to go find them. Sorry !!!!!
I would like to see more variety with your promotions. You have the same items and also the 2 for 5 fish sandwiches are never displayed in store that I visit on Foxon Blvd in New haven CT. Why can’t you have this promotion on the app for a longer period of time. McDonald’s on 225 Foxon Blvd New Haven, CT never displays promotions for customers to see.
Went through the drive through at McDonald on Euhardee Road in Cartersville Georgia, this morning. Employees were not wearing gloves or mask. When I asked about it, the employee said they were out if them.
Is it mandatory for employees to wear mask and gloves?
My husband and noticed the tiny onions on the little hamburgers taste different. Not in a good way. Have y’all changed onions? Please go back to the original grower or something. Thank you
Hi I recently got hired at Southside McDonald’s in Scranton. I have experience from 13 years ago. I started Monday the manager didn’t bother training me just threw me in and then yells at me every time I need help or ask anything. He’s inappropriate to the 16 year old girls calls them babe and tells them how gorgeous they are. It’s very uncomfortable since I have a daughter 2 years younger than them. Yesterday he yelled at me bc someone’s credit card got declined 8 times in drive thru so he yelled at me tolf me I’m to slow. I walked out after I heard him tell a 16 year old she’s not sweating she’s glistening bc she’s beautiful this guy is way to old to speak to girls that way. He does not give anyone their 15 min break including the 16 year old girls. I worked 3 full days and a half day and don’t want to come across a problem with my pay being direct deposited like I signed up for. I refuse to work with a creep who shouldn’t be around young girls and I will take this as far as I can bc I’m sorry this guy shouldn’t have a job he’s gonna end up doing something to one of these girls. He smells like alcohol when he speaks to u and during my interview told me how he was spending every night at the bar.
Story City, Iowa McDonalds is giving the chain a very bad name. We are local residents for 18 years, and accuracy of order, speed of service and, and customer service is very poor. Honestly I am someone who gives grace and tries to find the rainbow in situations, but Story City McDonalds is at an all-time low. Tonight we literally waited in the drive thru @the speaker for 11 min. Three times when we reminded we were there, the reply was “just a min.” No explanation, or kind tone. There was only one car that ordered right before us which was sitting at the window waiting for their food…and Maybe 3 customers in house. Even if this drive thru worker was working alone, it shouldn’t have taken that long. By the time we drove off without ordering there were six cars (between two lines) lined up waiting. Every single one of them drove off because they were tired of waiting. I know it’s sometimes difficult to get quality people to work food chain supply but Corporate needs to come in and do a huge overhaul of the work ethic, customer service, and communication in this store. It has needed it for years. I would love to be proud of our city’s McDonald’s but most people make fun of it. Thank you in advance for considering
Its sad that over the years Mcdonalds didn’t continue to get better. In fact it has become worse. When you have to order items “cooked to order” cause you know they wont be hot or fresh if not is awful. And then when you order it like that and it stilll is stale bread and not hot!? Its ridiculous! I know McD’s is cheap but I can get a chicken sandwich for same price at chic filet & its always hot and tastes good. I don’t understand???. But you should figure it out.. This is the worst McDonald’s location. Please look this!!! Start having hot, fresh food. Who’s running this location? 3480 East Lake road. Palm harbor, FL.
the McDonald’s management at McDonald’s on combee road FL in Lakeland is very poor .they scream at the coworker they let everyone run your tilt of money an blame who ever name is on that tilt . they don’t allow new co workers to grow . they are very ruid with the co workers an the manager Antony needs to be re trained because of him this store like lot of other McDonald’s managers are making business loose money . poor training . an poor management with your dollar.
Good evening,
My name is Linda, and I am a little frustrated with the advertisement of the J Balvin meal. I recently went to my local McDonald’s to order this meal for my son and I was not aware that it was not a meal at all. No where on the menu was it advertised that the fries and McFlurry are not included in the meal. This is false advertisement on your part. Last month you put out a meal called the Travis Scott. That was a meal that included everything that was advertised. This is very misleading on your part to say the least. I am very disappointed.
This system you got going at all McDonald’s where you have us pull to lane 1 or 2 or 3 or just any damn place in the parking lot is a damn joke people are getting sick and tired of waiting 5-10 + minutes while those in line get served ahead of those waiting I sure hope you fix that broken system soon
If your company is going to advertise something in your drive-thru it SHOULD BE HONORED without any questions. I went to 2 locations and both places wanted to argue. Needless to say with a corporation your size you NEED TO DO BETTER AT CUSTOMER SERVICE!!! We won’t be back for awhile if at all.. I’ll just go to Burger King from now on.
Why is the local McDonald’s charging me $4.86 for a cheeseburger, small french fries and a soda and the very same order at a highway rest stop charges $7.59? Rent can’t be higher, everyone shares a common space. Explanation please.
I didn’t show up for an interview today because yesterday a manger from 1211 Arianna st Lakeland Florida (Selena) called me at 3 of in the afternoon. (I was just waking up, I got kicked out my house so I’ve been moving all my stuff to my friends house) I answer and say “hello?” She says “Are you still interested in that position” I said “yes, I’m sorry I couldn’t come in today. I had a long night last night” she says “it sounds like your drunk!”. Now I understand if you’re being playful. But I don’t even play like that. Especially on the job or about work. I actually found it disrespectful because I have a lot of alcoholics in my family and I don’t drink at all.
Very rude cashier, shut door in face before done talking, asked for fresh hot fires got plain cold fries. Quarter pounder very greasy and Luke warm
Rude costumer service
Cold fries and old oil. Still even when i went back to get new ones still nasty.
I placed and order on Uber for the J Balvin meal for my daughter. I was under the impression it came with the fries and McFlurry because it was $10.24. I also got a regular Big Mac meal for myself. When my order was delivered I had one Big Mac meal and a J balvin Big Mac minus the fries and McFlurry. I contacted the store and Uber with no resolution. I never would have spent $10 on just a burger. I’m very upset and my daughter was upset because she didn’t receive her McFlurry.
Hi.. how can I contact headquarters HR Management.. I had bad behaviors form store GM
I have a complaint against macdonald of .Mandara branch in Alexanderia, Egypt .. As it provides meals that do not match the offer, i have video which is proven as well as on the bill . I registered a complaint with that, it number is according to the cell phone number 00101207xxxx, according to what they told me. And they didn’t take any action . Therefore I informed you about that and I will report what happened to consumer protection and will upload it to social media to protect people from the monument. Thanks for viewing my complaint.
I am curious to know why two different McDonalds locations near that I frequent often can charge two different prices for the same exact order. Is this allowed? Please explain this to me.
I am a tractor-trailer driver I drive as a team with my wife we were actually on 1930 I guess it’s Bristol Pike or School Road I forget the location but it is in New Jersey and I was actually denied service by the night manager because I didn’t have a vehicle to bring through the drive-thru as I explained I’m a tractor trailer driver the night manager was very rude show no concern for my dilemma in actually close the window in my face
I was given a torn $5 as change for my order. I tried to give it back to exchange it they refused to take it. I left a message on their review page but they refused to respond. I thought McDonald’s listens to their customer complaints?
Absolutely disgusted with McDonald’s in lake city fl off of highway 90 by I75, pulled up to the speaker about 10:30 on 10-14-2020 had to wait 5 minutes (with no one else in line ahead or behind us) to have someone finally come on to take our order, I asked for 3 Big Macs sandwich only and 3 medium Fries, we got our total pulled around to the first window to see the worker not only have her mask pulled down under her chin but head phones in listening/singing music. We then got our receipt and pulled up to the second window the next worker came to the window with the bag and said “3 Big Macs right?” I said yes ma’am and before I had the chance to look in the bag and tell her that my fries were not in the bag she handed me the bag and said have a good night; I then checked my Big Macs and all three were thrown together, had no Mac sauce (or condiments period) at all and was cold.
Severely disappointed 🙁
I had received a really bad order an quarter pounder the travis scott meal which had a half hamburger patty an the other half was ground beef suppose to have lettuce had a few pieces an my fries were half full of box
My husband and I love your pumpkin pies. We live very close to the McDonald’s at 8147 Katy Freeway, Houston, Tx. So, it is easy to drive by and pick up 4 pies for everyone at home. Unfortunately, in the last three weeks, we have only gotten them twice. The other four times, they were out or only had one ready. I know you can do better than that! Thank you!
What $8.16 for a fish combo. Looked like a 4×4 square and a 1/4 piece of cheese. Wanted to treat myself and so disappointed!!!!
Both r orders wrong n we live to far to come back today this happens way to often
McDonald store #10427 needs to change there signage to match the current deals. For 3 days they have displayed the deal buy on sausage egg mcmuffin. But. When you ask for it. The employee states the deal ended Sunday and will not give you the deal. They state only corporate can change the sign. False advertising or bate & switch either one is illegal. A jury of my peers would question why a paper notifications has not been post stating the deal has ended, however due to technical difficulties the electronic signage cannot be removed.
I went to the McDonald’s on carl silver pkwy in Fredericksburg va today and after i purchased my food and i was eating at a stool and table i was rudely told i couldn’t eat inside. Fyi restaurants are able to eat inside here as long as we social distance. There was no sign anywhere saying i couldn’t eat inside and there are no tables outside. I wouldn’t purchase the meal from here if I had known i couldn’t eat anyplace accept for my car.
I will have 2nd thoughts about eating there in the future.
I ordered a large Fry from the Macdonalds in the Acworth Ga. In which I am a resident the address is 5145 Cowan road. I Recieved a small amount enough for a small fry. I took a picture and would appreciate if I could some how submit the picture. I did not return the fry because I was going to my destination. When I arrived I was seriously disappointed and not trying to be dramatic but hurt. I mean Macdonalds has the BEST FRIES. How can this situation be fixed.
Sincerely
Menasha H Morrow-Fernanders
I stop regularly at 3015 five forks Trickum road. Almost everytime I stop they mess up my order, not hard to follow instructions. This week they have made three big mistakes! Has management changed? This is frustrating and inexcusable!
My wife ordered food through your website for delivery through doordash but was never delivered so I went to go pick up the food I had the cops called on me because I have no more money for anywhere else to go. I can’t get through to doordash because it was through your website I’m being told at your restaurant that you can’t do anything and it’s tough luck im a customer who has paid money for your food and my kids are hungry and I can’t get a refund and I can’t do anything till tomorrow but my kids are hungry now I tell this to your employees at your restaurant and they call the cops on me
hi
I have been really frustrated with 3 mcdonalds outlets near me, I have been vegetarian 30+ years and just lately they have had no veggie burgers for over 3 weeks and all they will say is its a supplier issue but for that length of time and that amount of mcdonalds outlets, I dont feel this is good enough from mcdonalds as their menu doesn`t cater for vegetarians at the best of times so I would like my complaint logged and I once emailed mcdonalds to try and get a salad wrap on the menu even as an healthy option but no body was bothered to adopt this idea. I look forward to your response.
Regards
Mr Les Gill
Hello I have no complaint just a recommendation for a new mc sandwhich for breakfast. A sausage egg and cheese mc muffin with a half of a hashbrown call it the ultimate mc muffin
L. S.,
Who is in charge of the the promotion department concerning toy/game for the happy meals.
Thank you!
I need to place a complaint against the Oyster Bay, New York location. I went in to order the J, Balvin meal which is advertised on your drive-thru menu as well as inside the store. Neither sign says that it has to be ordered on the APP! After waiting 8-9 minutes on the drive-thru line I parked & went in. The manager on duty (Hispanic woman wouldn’t give me her name & WAS NOT wearing a name tag) couldn’t understand what I was asking. I was trying to explain to her that neither of the signs said anything about the APP & that I would like to order the meal. It took her calling out to 3 other employees to try to understand what I was telling her. I left without getting anything because I was so frustrated by the lack of communication or customer care. I will be letting all of the locals know how poorly run this establishment is & to go to another location.
I ordered a meal from mcdonalds in apache junction az and our meal was wrong. This is not the first time they have gotten our order incorrect. I emailed about this before and it was fixed for a short time.
Apparently the management at this mcdonalds dosen’t care.. Please fix this.. Thank you..
My husband went to Mcdonalds for the first time since the pandemic hit and we won’t be going back. They didn’t give him a receipt, so I have no order number to reference. They screwed up our order BIG TIME-no hot mustard, and that was the principal reason he wanted to go there. Also mixed up his mcdouble – he wanted no onion, they gave him onions with no mustard. It was a xshow, begging pardon.
I have eaten Big Mac Meals my entire adult life. They were my favorite up until I was refused service for not wearing a mask in my car in the Drive thru line. I understand that you have the right to refuse service to anyone for any reason. Just as I have the right to NEVER AGAIN do business with McDonalds.
Now we have both mafe our choices regarding this #Plandemic.
Do not reply.
Do not send any offers.
You have lost this customer for life.
I AM SHOCK AT ALL THIS MESS FOR BUSINESS THAT DO NOTHING TO PROTECT CUSTOMERS AND EMPLOYEE DUE TO BAD MANAGERS WHY !!! WHAT HAS HAPPEN TO RESPECT!!! AND DOING CUSTOMERS FIRST AFTER ALL THEY PAY YOU TO EAT A GREAT MEAL AND DO DESERVE GOOD SERVICE AND A PLACE TO TAKE FAMILY OUT PLEASE FIX THIS STUFF AND KEEP AMERICA BUSINESS GREAT AND ABOUT CUSTOMER SERVICE FIRST AND TAKE CARE OF PEOPLE WHO WANT TO WORK NOT BE HARRASSED AT WORK BY BAD MANAGERS
the mcdonalds in galveston is not letting the employees take their breaks the manager at night only let them take a ten minute break for a 7 to 8 hour shift this is at 61st street address and needs to be corrected ASAP this is not fair to the employees who work for this business
Whom do I speak with regards to a business idea/proposition for McDonald’s?
Dear Ma’am or Sir:
I bought $50 worth of McDonald’s After School Treat Packs, with no expiration date. When I bought them from McDonald’s in Pearl City, Hawaii, the manager assured me I could use the coupons with no expiration date.
Yesterday (07/28/2020), I went to the same McDonald’s to redeem a coupon for a free hamburger and was informed McDonald’s no longer honored the coupons.
I bought $50 for my grandchildren, some of whose parents left Hawaii for their military assignments. I am hoping McDonald’s will guide me in how to get my $50 refund if I can no longer use these coupons.
McDonald’s has always been a favorite of ours, whether on the mainland while visiting our children in the military or in Hawaii. Please tell me what I can do with the $50 coupons. I would appreciate your response to me at [email protected]. Thank you!
I would like to send an email to the head of Human Resources.
I have tried to contact you though the corporate office email address, but to no avail. So I am writing here. I need a customer representative to reach out to my as soon as possible. My phone number is 6543899xxxx.
Please explain to me how an employee can be removed from their position as a manager and be reassigned another position, basically demoted especially when they have been an exemplary employee??? No reason given just we think you’d work better here 🧐😔🧐 I’ve also been trying to get the monetary portion handled as well, but it keeps being pushed aside, sooo called handled by various managers and to add insult to injury, the newest GM said I would be getting a raise with the new position which would be a whole.25! I want neither of the two, new position or the.25 raise. This information and decision came from the new GM!!! I’ve earned my right to be a manager, attending and taking all the required classes, texting and receiving my certification/certificate and I’ve been working in this position since March 2019!!! I’ve tried to talk with my GM explaining to him, I didn’t and still don’t agree with the decision, but it didn’t matter because he took me out of the group text, held the managers meeting without me, I didn’t even know they were having one until one of my coworkers said they had one and announced I was no longer a manager, how embarrassing!!! I am at my wits end and I’m tired of waiting for my raise and back pay, I need some one to step in and help me because I’ve been an excellent employer as well as dedicated and what has happened to me leaves me no other choice but to contact the Labor Board and my Attorney to see how to move forward and handle this major injustice!!! Thank you for your time and Lord’s Will I pray, someone will come to my rescue!!! God Bless
Ordered a double quarter pounder and it was raw. I found out after my third bite. Got sick.
Please, please, please bring back chicken fajitas. the general population would benefit tremendously.
Alva Oklahoma….I am a black woman and when my husband and I went through the drive through this morning the employee working the drive through told us to hold on. Upon waiting we noticed other cars in the lane 1 were still getting orders taken while we were waiting . So thinking that there may be something may be wrong with that lane we backed up and went into lane 1 . We got our order taken and noticed that a car pulled the same lane we just got out of and got there order taken then 4 to 5 more after that. When got up to pay we notice it was the same employee that had problems with. Me and my husband pulled around and went in to talk with manager. She was not a good manager in my thoughts. We explained to her what had just happened, and instead of saying ” sorry for that bad experience or we will check into it “. She was just constantly trying to make excuses for the employee. Let there be kindness and love even if you don’t like someone because you never know who help you need….
I have been to the west side location several times and get sent to wait on food in a parking space only to have to end up going in to get my food .Just forget about you.I go to the drive through so I don’t have to go in.Very frustrating.They need to step up there game.Many complaints.😵
get in contact with human resource at MCdonalds corp and file also complains to your employment agency in your state
I would like to know who do I complain to about a manager for the way she treats the Employees
Video tape them and put it on Facebook. Show everyone how miserable and unprofessional they are. The last thing they want to do is wait on anybody so they get paid to sit around and eat all the profits and talk about nothing important.
This is at the McDonald’s in Rosenberg Tex 77471 off of Hwy 36. After going to this Mc Donald’s over 2 yrs to buy coffee for my brother that is disabled but loves your coffees . Each time I go I ask to make it fresh. Yesterday it was NOT fresh but very old. Even my brother could not drink it. Neither myself either. When I pull up to the window today telling them it was old the General Manager opens the window and starts to bawl me out. As I told her it’s her problem that their coffee was NOT fresh. That’s not my fault. I never in my life get angry much but this lady was VERY unprofessional the way she approached me. If she only knew how much money I’ve spent on large coffees for my brother there! I’m very disappointed that I, a customer was talked to like that.
I went to Poughkeepsie store I downloaded the app to look to use coupons the drive-thru worker was very rude she could not scan the coupon I lost her now what can I do she said it was not her problem that I had to contact corporate my question is why I have coupons if you can’t use them a $7 meal turned into a $15 meal that I really didn’t have the extra money to use so I was not a happy camper at all and the drive-thru worker did not care
Why is it you only put half a slice of cheese on the fish sandwich and the burgers get a whole slice this is not fair. How cheap is that when the slices are so small to begin with. This needs to change. Whoever came up with this idea . I know it’s to save money somewhere but we want our whole slice. Thank you
Picked up 2 unsatisfactory salads today from store # 11083, Red Springs, NC. Tried to call the several times: 910=843-2095 to report , but mailbox full, not accepting calls. We are seniors, and live in a rural area, so it would be an hour round trip. We just wanted to be sure it was going to be worth our trip going bac Our Total ticket came to $12.82, including tax. Ticket # 264 on 3/23/19, @12:44pm. The salads were very scimpy, missing much of the of the usual items.
Hello my name is Bradley Dehart and I live in Ceres California and I was in the Walmart on Mitchell and Hatch Road tonight and it is the 15th of February 2019 I was standing by the entrance of McDonald’s inside the Walmart my girlfriend went up to the counter there was a few people in the McDonald’s and my girlfriend said hey babe come here and the girl behind the counter taking her order started laughing at her and she tuned around and said something about it to the other employees behind the counter and they started laughing at her they was laughing at her because I’m older than her. It happened at 7:16 I still have the receipt and the store restaurant number is 15026 my phone number is area code 209 496 xxxx. I believe if she can’t be nice to the customers and have nice things to say she should not be a employee of McDonald’s he’s just being a bully my girlfriend cried when we got to the truck that really hurt me.
the newly renovated McDonald’s in Fredericksburg VA is
playing music so loud you can not have a conversation over coffee. we were told it could not be turned down any lower that it was. Feb. 6, 2019
I just went to the new McDonalds at the intersection of Roosevelt, Oakley, and Western in Chicago. It opened about 2 months or so ago. I was disappointed when I ordered a coffee and gave them my reusable mug; they refused to fill it and came back with coffee in a to-go cup. I use a reusable mug to be environmentally friendly, it’s disappointing that McDonald’s makes it difficult. I’m going to spread the word on this – if you need coffee, and have a reusable mug, so somewhere else.
Just went through the drive-thru at McDonald’s in Kentwood, MI on 44th Street between Breton Avenue and Kalamazoo Avenue. I waited in line for a Diet Coke for approximately 20-25 minutes. They never took my order at the right side speaker as I waited in line but took orders on the left. Finally I drove up to the window to order and pay behind the other cars who were waiting in line five, ten or fifteen minutes after getting to at least place their order. When I got to the window, I asked politely, after paying, for a number of McDonald’s to call or a person who owns the franchise. The girl twirling her tongue ring while talking didn’t have one. I then asked for the manager and told her what happened and she said, “I don’t have no number to call.” (Great English). How much are they getting paid per hour? Hmmm. Thanks for letting me vent.
Aloha, I’ve been trying to get my W2 for about a few years now and everyone one that I spoke with on the or email couldn’t help me. If I’m not correct I was last employed with McDonald’s 2014. Please if someone could help me get ahold of these documents. Please contact me around 10am to 11pm I’m out here in Honolulu . Mahalo
The cups for yalls soft drinks are terrible now. The star foam cups were so much better. Sorry to be so picky but I am a long-time customer and me and my kids eat there every day.
Warrensburg, McDonalds is the worst!! 5 people in hold spots this morning. Waiting on drinks!!! I spent 20 minutes in line and parked to the side waiting on a mocha. Had to leave without it because I was now late to work. Piss poor service every single time I go. I have had to pull forward for tea. Will NOT be going back to that store ever again.
The McDonald’s store# 2130 located in Chambersburg PA 17201 on Lincoln Way East is the worst fast food experience I have ever had. And not just once. Numerous times this restaurant has gotten my order wrong with no apologies. An order that should only take 10 minutes at the most usually takes 20 when you use the drive thru. If you ask for any sort of alteration on a sandwich you can guarantee an extra 10 minute wait, again with no apologies. There is absolutely no communication with the staff atall. At any given time the staff just seem to be in thier own world each doing their own thing while ignoring the customers as much as possible. This McDonald’s is 10 minutes away from my house, but now I drive 25 minutes out of my way to another McDonald’s where I know there are employees that value thier customers.
www. facebook.com/610817906/posts/10158136536382907/
This is disgraceful! No customer should ever be treated like this!
why when I ordered McChicken sandwich from the dollar menu, they charged me $1.79. the server said that wad the price and walked away. not using Mcdonald anymore
I am a manager at McDonald’s on cooper dr in ardmore Oklahoma store number 24471. I dnt feel that it is right to make me pay 151.00 for other people’s drawers being short and not mine
I always get great service please email me back and let me know of any upcoming deals you have
I was horrified by the tape of McDonald’s managers trying to throw teens out pf the restaurant where a man was waiting outside for them with a guy. When I called corporate customer service they had no statement about this incident and only read me a statement from the franchise holder saying they were “investigating”. Really!!! The tape is absolutely clear. One manager said she knew there was a man with a gun but she didn’t “care” and continued to yell at the children to “get out of my restaurant”. It doesn’t seem an investigation is necessary. Furthermore, McDonald’s bills itself as a safe. family place, an image totally at odds with such behavior. I am amazed and dismayed that the corporation has not responded. No mre McDonald”s for me and mine, and I will actively discourage everyone I know from going there!! If this compant doesn’t have a problem with this consumers are going to have a big problem with them!!
The new Slidel Louisiana McDonald’s just lost you a life long customer. No more terrible tasting drinks. Too long a wait on the drive though and then pull up and wait longer for tasteless mochas and a dish water hot choc.
Your new system of ordering on touch screen will lose s lot of customets including me, twice during the last two weeks i went into the McDonald’s located on six mile road, Livonia Michigan and both times I walked out because no one would come to the register to take my order. I am paying with cash and will not use a credit card to order. I have been a customer for many years.
Dick Westemeier
Cell 734 218 xxxx
Rainbow & Saraha. Las Vegas Nv. I’m always a paying customer and this McDonald’s treated me like a animal wouldn’t give me toilet paper so i had to take my sock off and wipe my ass. Because the porter was prejudiced. I spoke with manager and she blew me off. Not sure how I’m going to handle this. I’ve never been treated this way
I visited the restaurant on Roosevelt Rd in Wheaton. Waited in drive through to order. Long wait, but busy. Ordered a caramel macchiato. Once I paid they asked me to wait in the designated area. After 15 minutes, I went in, waited in line and just got a coffee. The manager apologized but did not offer a refund. They said they had a big order before mine. I feel they should have told, as I would have cancelled my order. Waiting for 15 minutes for my order, then going inside and no refund is unacceptable to me. Will not visit that establishment again
yall should make a 8 piece chicken nugget meal
The Mc Donald on Bethlehem pike in Montgomeryville Pa doors are not open at 8:00 am very upset I come here every morning Monday thru Friday guess I need to go to Dunkin’ Donuts next-door
This is about the McD’s at 6401 Camp Bowie, Ft Worth TX 76116.
For the 2nd time within 7 days I’ve had a problem this particular manager (the only short white one they have in the am). I was eating, drinking coffee & minding my business on my phone conversation. Hours pass, & a white man sitting a table away made it his business to come try to regulate how I talk in my conversation. I wasn’t loud or beligerent; but obviously I was just enjoying myself too much for his liking. I politely told him he can’t regulate how I talk anymore than anyone else that comes in here & expresses themselves – these are no longer the days a black man had to put his head in a barrel to laugh in public because that was “the law”; and if he wanted to regulate anything he should speak up on behalf of all the people that die unarmed & innocent at the hands of police. So he went told the manager whatever lie he created. She came and told me to keep it down for his liking – as if I was in her store yelling; when the truth is they just didn’t like that I wouldn’t concede with their racism. I reminded her I was not loud in her store and raised my voice to compare the difference & make my point. 10 minutes later, SHE lied to police & said she asked me to leave and I wouldn’t. The white officer came in ready to be violent with me based on her lie – and threatened me based on her lie as well. With the times that we live in, I can’t help but believe she lied to the police on me, knowing full well the climate of the times that we live in now. It just so happened that the other officer recognized I not only knew my rights – but had no intentions to break any laws. I told them if she had asked me to leave herself I would’ve left long ago: but she lied. So even though I was compensated with 7 free coffees for the last incident not even a week ago – she had me put on a criminal trespass without committing any crime. I’ve seen customers come in & act a DONKEY cussin’ loud… no police; I’ve heard employees cuss on their shift behind the counter – and no police, firing or complaints even. So basically she made my existence – & the fact she’s biased against it – criminal. She criminalized my being a black man who refused to be singled out from any & every other adult who uses cuss words in their from of expression in that building. I’ve seen women threatened by men customers in this store not be put on a criminal trespass – but I’m a criminal because I can’t be controlled or manipulated with foolishness. The GM was so good to me the last time I had a complaint, I thought I would never have a problem at this location again. But this lady has allowed her bias against me to blind her to her business code of conduct as a Mc’Ds representative. I really need this to be resolved so it doesn’t happen to anyone else; so I’ve decided to post my expeerience with the BBB and anywhere else relevant. I’m certain that legalese research will uncover some right of mine that was violated – twice… and it’s not only embarrasing for each party involved – but the real criminal activity was th lie her racism caused her to create just to throw her fake weight around and make a spectacle of me.. so the lesson gets shown: you can’t be a black man & enjoy the same liberties & rights as every -or any- one in this particular establishment. The message that someone can create any lie to cause havoc in another’s life experience – unwarranted – whenever they feel like it, makes it seem that this is the attitude Mc’Ds shares against people like myself. I never got loud, or beligerent or disrespectful. I just didn’t shut up fast & long enough for her liking – which was shown in the same aggressive behavior I encountered the last time she tried to provoke me out of my cool to justify her racism… & failed. Not only should this behavior be erradicated from your culture – but this experience requires reparation a free cup of coffee can’t cover – based on human rights & law, that is. It happened between 10:40 & 10:50 this morning. A lawyer will be contacted to pursue & help fix these issues on a corporate/brand level. Thank you for your assistance on your end, to make this unlawful retaliation not be accepted as a regular business practice in any of your establishments – worldwide.
call me at 610-333-xxxx to follow up – only if her lying & dangerous behavior is beneath your standard of ethics as a international corporation.
McDonalds in Marksville Louisiana is messing up on works acounts and they are very rude
Wee u hear trump hung with mikel jaskcon he own the place look it up he is one of the ones mikel said lays with boys
My son and I went through the Downtown Spokane ,WA , 3rd Ave. Location on Sun. Night, Oct 14 (2018) about 915. , pm. We recieved our drive thru order from s girl with red hair and glasses , a holloween costume , I’m sure , ($ 5.88 ) and parked to eat it . About 30 minutes later I needed to use the restroom in bad way ! My son said doors were open TILL 10 pm .
I went inside and found restroom doors lock so I turned around to go to counter to ask for keys , and ran into a CHUBBY guy with glasses who informed me “they for paying customers “. I responded , saying I am , and I just finished eating in the grey car just outside and he looked at me like I was lying and demanded to know what I had ordered . At this time a lady came up and asked for restroom key as well . He told her it had been more than 30 minutes and since she left wouldn’t let her, unless She made a another purchase . After he told her that you have to be a paYing customer like I told him , pointing at me. Then he asks me whzt i ordered , he went to check. I said , i paid that girl with red hair right there !
He comes back 10 mins later and says ” was it 2 orders , ? I replied NO , Like I said 3 times before , 3 McChickens. No lettuce , and I added a med fry . HElios at me and says well the only order of 3 chickdn sandwiches had a second order on it . You can’t use restroom ! ! I said you’re an a…… dude and went outside , returned with my reciept , slamed it down on the counter and told him , just because i had been working on a car before getting there , and had dirty clothes on does NOT mean that I am a drug addict, or bum from the alley and he shouldnt be judging me as such or calling me a liar . As I headed to thedoor , I turned to him and said , that’s GR8 CUSTOMER SERVICE J…. , I’M CALLING DISTRICT OFFICE , AND WILL EVERYDAY TILL YOUR FIRED !!!! HE’S THe night mgr I believe. I will call corporate IF I don’t get satisfaction !!!
On August 24th I purchased a chester burger at McDonalds,and it had mouse droppings in wrappings, I filled out incident report,and sent it to a law firm that contacted me,but have yet to hear back from them, it’s been at least 3 weeks,
Yes I went to the McDonald’s on 2809 North Lincoln Boulevard in Santa Monica California 90405 telephone number 310-314-6270 just wanted to leave a complaint that not only did the manager was very rude and argued with me about the fries I told him that my fries were overcooked he argue with me and said they weren’t basically told me no it was just a completely horrible experience
Commercial on superstitions. Please remove the black cat from your
Commercial. They are NOT superstitious as Halloween approaches because of superstition black cats are subject to cruelty. Shame on McDonald’s for this
I would like to receive a phone call from the highest CEO. I have some interesting news about McDonald’s on Elm Street. In Erie, PA. I am a nobody. Just a used to be customer of that location and would like to give my verbal feedback so to speak. My phone number is 814-384-xxxx.
Thank you
Helloy name is Stephanie. Me and my friend and just went to the location in Erie PA on 26th and elm Street in Erie PA. That location just lost our services. This is not the first time they pissed us off. Last time, I was pregnant and I ended up craving g a big Mac and got stuck with a Whopper because THEY decided that since they weren’t busy, they were going to close an hour early. This time, I got tired of waiting at the front of the line just because they want to chat with other customers who were already served. That location needs to be taught how to APPROPRIATELY do their job, not their customers. I feel like it is not who you know with that place, it’s who you blow. And I am engaged so. They need to go somewhere. Put that location on undercover boss. Maybe then you might see why that location has a 2.2 rating out of 10 at night time. It’s not my fault they didn’t get laid before they came to work. And it’s not the customers job to do it.
Have a nice day.
10/9/18 2:30 visit Ridgeland ms 1196 hwy49 S. Ordered at kiosk for dine-in. Selected pay cash at counter. Took over 10 minutes before being help. Only one person in front of me. Ticket #308. It was 2:44 printed on ticket. Got my food at 3:06 in a Togo bag. Asked for s tray, cashier grabbed an empty tray, put a liner on it and gave to me. My hand which grabbed the tray was so greasy from the bottom of trsy that I had to wipe it with napkins. During the meal, I observed at least two parties came in saw many people waiting and walk out.
10/10/2018 2:45 visit another McDonald’s on hwy 49 just south of Ridgeland store on the other side of hwy., a normal experience, nothing to write about.
10/14/18 9:40 a.m. visit 7101 Winchester Road, Memphis Tn, ticket#1346. Service was super fast, food was the best I ate in McDonald’s. Mcmuffin was hot, soft and crunchy like just out of the oven. My opinion as a professional chef for 38 years, it was a 10+ at the very top.
10/9/18 2:30 visit Ridgeland ms 1196 hwy49 S. Ordered at kiosk for dine-in. Selected pay cash at counter. Took over 10 minutes before being help. Only one person in front of me. Ticket #308. It was 2:44 printed on ticket. Got my food at 3:06 in a Togo bag. Asked for s tray, cashier grabbed an empty tray, put a liner on it and gave to me. My hand which grabbed the tray was so greasy from the bottom of trsy that I had to wipe it with napkins. During the meal, I observed at least two parties came in saw many people waiting and walk out.
Store #5897 needs some attention the gm there picks and chooses who he suspends. The gm targets myself and other coworkers we need hire up people to help
My complaint/suggestion is the new style big breakfast tray. This little plastic tray has “divets” in the bottom which trap product “food”. This design holds your syrups, gravy, etc which leads to bigger waste etc. Would not want that in your pipes in production facilities. Also probably more plastic for production at higher production cost. Just saying flat trays were better. I figure it a design to help trap food grease but not really worth it.
Went to McDonald’s on Mountain Industrial in Ga it was closed but it has a sign saying open 24 hrs due to not having no staff but the manager was very nice and professional and he said that he was sorry for my inconvenience. He gave me the number to get in touch with the supervisor but that number was disconnected.The sign shouldn’t say 24 hrs thats false advertising.Thats not the first time it was closed.Something needs to be done. The supervisor was supposed to be there to help cover the shift and the manager on duty said he wanted to opened up but he dont have the staff.
I took my granddaughter to McDonald’s on 92 east in Lakeland fla and we was setting there and this guy sets down at next table over and starts talking to his self so my granddaughter gets scared and goes under the table so I make her get up and told her he will not bother her so then he decided to come to the table by us remind you my granddaughter is already scared tthen he starts asking for money so I gave him a dollar to get him away he leaves and goes to another table that haves kids bumming them so what I’m trying to say is they let all the bums hang in there and the kids are scared to go there then the bums was coming from outside with a cup and coming in filling it up then leave no one says anything to them
Went this morning to the store on Cleveland hwy ga. Was given wrong food had to have it replaced. Just went to walnut a.c. store # 2219 was given short change and cold food. If problems can not be corrected I guess I start going to burger king. My way
Murray Schisler (706)639-7140
417 A Cattleman Dr.
Dalton GA. 30721
I’m so upset, why take cold brew frozen coffe??!! Need to keep it!!! Bring it back
Was at the bethel mcdonalds#10535 . At 4 in the afternoon 8/29/2018.i stopped there with my 2 year old grandson. The experience was not the best. Girl at the counter training another no personality almost felt that i was in there way. But the real reason for this post is while eating the manager told someone in the back that she pushed some button and her loud responce was i didbt push sxxx. Not a very family friendly place.
Someone needs to seriously get in contact with the owners or area/district manager for the store located in Harker Heights Texas on Indian trail. My spouse picked up a quarter pound meal last night and the MEAT wasn’t cooked. The burger maybe sit on each side 30 seconds.. I have tons of photos of this sandwich.. I am sooo angry still with the situation, these employees wanting 15 bucks an hour and they can’t even cook a burger with the timer settings.. give me a freakin break.. if someone was getting their meal to eat while driving they would have never NOTICED what they were eating.. when I called I wasn’t ready for a conversation, trust me on that. I automatically went from zero to diggin ass in .001 seconds.. sadly the employee who answered didn’t know if he was working drive thru or answering the phone. I’m not even gonna ask if employees are drug tested because we all know that’s not gonna happen.. and no one should ever tell a pissed off customer who just chewed up a raw burger to come up to the store.. ummm no.. I did tell them that they ALL needed serious training and seek out classes for the prevention of food dangers when they are cooking for the public.. I still have the burger and tons of photos.. I have NOT decided on my next plan of action, health department should be first, next will be city council of Harker Heights and possibly seeking the advice of my Attorney. Let the games begin..
I have no idea when did McDonalds stoped being a fast food restaurant. But as a dinner McDonalds sucks. 10 to 15 minutes to get our foods. Every McDonalds is like this now
I was in line @ the restaurant #7596. I order a 20 piece chicken nuggets & large sweet tea. There was a car in front of me. The driver & the manager was talking. Another employee waved me around the car to the 3rd window. The manager said i well i never. Well i never. I said ur employee waved me around. When i got my order the car & the manager were still talking. They were @ the second window doing the talking. This happen on 6-30-18 @ 3:59 pm. Order #79.
The only way they will listen is to get the news team involved
What do you mean like newspapers? As found a fly stuck 2 a piece of lettuce in my Chicken Legend nearly swallowed it !!! Yuck I have taken pictures as was thinking about seeking LEGAL ADVICE!!!!!
I use to love their fish sandwiches until I started getting them with only half a slice of cheese and you’re paying full price and the cheese tastes like that garbage that doesn’t melt going to burger king their sandwich EST are better even if I have to drive a little further this I s the one on Midlothian Blvd Youngstown
I had the worst food from McDonald’s then i have ever had.everything we ate tasted old. The only thing that tasted right was the coke. I havea bag of nasty food. And its all there un a bag except the bites we took. Disgusting
THERE WERE A VERY NASTY MAN LOOKING, AND LADY WAS CURSING ME OUT NEVER AGAIN WILL I EAT THERE WHO HIRED THESE PEOPLE
This place is ridiculous, ive had foot surgery & cant drive so my husband gets me a vanilla ice coffee every day. They forget to add the vanilla on the average of 3 times a day & my husband has to take it back!! Its not that hard what is the problem with this restaurant????
I gave up on Mcdonalds having any semblance of tasty food long ago. But I found something out recently. I happened to eat a big mac at the el segundo one on sepulveda and El Segundo blvd, and it was great! Even though It is combined with a Chevron station, the dining room is really nice with (believe it or not) fresh cut flowers on the tables. But its really the food that is different. All McDs in my area, 2 on lincoln Blvd. and one in CC on sepulveda, and also the one at overland and venice suck so bad its pathetic. I went to El Segundo a second time with a friend and he agreed it was really good. So I heard that the reason is the El Segundo location is franchise owned and the other ones are corporate locations, Supposedly the franchise owned ones are more concerned with quality. All the money that corporation has and they can’t afford quality at their own stores? they should be ashamed of themselves. Or if you read this, please stop by the El Segundo and find out what they are doing and make it happen in my area so I don’t have to drive all the way over there to get a good Big Mac.
Years ago I worked in a McDonald’s and it was franchise and they were the best in customer service the owners didn’t play when it ce to their customers and always complimented employees for doing a good job they also gave incentives that’s was in Paterson nj broadway they now own a couple of them
I went into the Mc Donalds at 2608 BRAKER LN W AUSTIN, TX 78758. 512-837-8616 I noticed that the American Flag was still at 1/2 mast weeks after it was to be raised again. After service, I asked for the Manager and told him they needed to raise the flag to the top. He chuckled and said “okay yea” so that was almost a week ago. Your corporation needs to contact him to put the flag back up! Disgraceful!
They don’t even know what that flag means or understand it so did you expect anything more out of them? Don’t even waste your breath they’re Clueless!!
Apparently McDonalds just ignore comments. McDonald’s is not above anyone. I have a compliant but obviously there’s no point to it.
So true my worst experience ever at McDonald’s store #38243 employees are very rude and disgusting young adults shut the window in my face said that I lied about my order that I placed asked to speak to a manager was refused to speak to a manager didn’t get my order that I placed call the store ask to speak to a manager yet again refuse to get to speak with a manager on the phone they’re all young adults that works there that’s playing games very unprofessional very very rude I also called the customer service line to make a complaint agent wasn’t trying to listen to my complaint she sound like she didn’t want to hear anything I had to say I kept repeating myself I was hang up on I’m so disappointed in McDonald’s. I will take my business else where
I went to the McDonald’s in Burnsville, Minnesota on Nicollet Ave. That store is filthy! The pop dispensers haven’t been cleaned for months. The deep fryers from the ordering counter looked like it has grease build up. I took several pictures, l wish l could upload them. If I’m not mistaken, l believe this store is a “corporate” store. I hope they get there act together soon.
Its always been a pig pen for years.advoid eating there at all cost!!
I have called #18779 many times and they do not answer. I left my wallet there, so I anxious to talk to someone. Can you help?
They leave phone off the hook on purpose not to answer phone calls
I hot horrible diarrhea from eating a Big Mac.
Raymond make order in advance get there is never ready and never get the order correct and then they always have a attitude with me like they don’t want to be at work l didn’t tell them to take that job they asked for it. This is at the Jonesboro Louisiana zip code 71251. They to have more customers caring.
went to pekin illinois store,#891,service was slow,cashier doesnt give you your reciept,only got half my order,and the manager Berta says I’d have to pay again for the food I already paid for,not going back there again,everyone avoid it,they RIP you off,not paying for food twice,pekin store needs better management,Berta obviously doesnt know how to do her job⁷
No we don’t leave the phone off the hook we be to busy for y’all to call to annoy us
that was a very rude answer, sounded like it came from an uneducated person who has no respect for the feelings of others. Good job lady, i hope you don’t hold a corporate position!!!
It likely was another person like me who doesn’t even work at the company. I suspect nobody. Even sees these comments except other commenters.
You are so right!!!!! How an uneducated employee can hold a position with the company and speak like that is beyond me. I to have had the same/similar experience with various locations through out the Houston area.
went to pekin illinois store,#891,service was slow,cashier doesnt give you your reciept,only got half my order,and the manager Berta says I’d have to pay again for the food I already paid for,not going back there again,everyone avoid it,they RIP you off,not paying for food twice,pekin store needs better management,Berta obviously doesnt know how to do her job
Right! McDonald’s is a very bad company. They only care about the bottom line that’s why the employees are mad. Cablame them.
Someone might not have had the same educational opportunities as you, but you are just ignorant. Why would you call a place anyway? Email them.
wow GOOD INGWISH
McDonald’s store#36843
07/17/2022 order # 49 1:04
KS#13
You need to look at the video you need to listen to the video that way you can see and hear the rudeness of the employee I know sometimes you can’t hear or understand the person saying the order so when I got to the window to pay I even said I’m sorry for the confusion there’s just no sense in wasting a drink if someone’s not gonna drink it the young girl at first when I didn’t say anything no reply at all she just looked at me so at the second window the Exter frozen drink was in the tray there was three as excuse me what is this she said some kind of a frozen sprite or something I’m not sure you’ll have to listen to the tape I told her I did not order it she said well you paid for it I said but I did not order it so I didn’t want to pay for I did not order it she said well you paid for it I said well you know what am I supposed to do come in because I didn’t order it so I don’t wanna pay for something I did not order or won’t and she just shut the window right in my face so after being told at the first window I could not order water with my meal it had to be a soda water was not a soda and then get a free two dollar freeze drink or whatever dollar 82 freeze drink added to my bill and the windows shirt read them being ignored I called the manager to explain and I’ll she was willing to do was refund me $1.82 if I came in I told her I was in HR I had a service animal with me and that’s all she was willing to do was refund $1.82 I go through the drive-through for convenience I had an appointment and now I’m gonna have to stop get my dog out and go in and then she made me wait and didn’t even come out and talk to me until 21 after and then put $1.82 back on my card is a waste of my time nothing was said to the girls she never even walked up into them it’s not the first time half of the strawberry frozen drink with Mason I can send a picture and it’s not the first time that’s happened even said something about that before at the drive-through and on the McDonald’s Facebook page I’ve sent a picture of the health medicine drink and nothing gets done so his home office going to do something or again is nothing going to happen because I value my money and I work hard for it and I value my time even more and the fact I had to get out of my vehicle leash my dog up go inside and then at 21 after she decided to grace me with her presence and then only refund me $1.82 to my card is unacceptable do I need to take this further because evidently I don’t have nothing but time in the eyes of your company
If your customers are anoying you all then find a different job and stop taken your bad attitude out on your customers! Jerk!
Agreed!! Well said!!
Too busy eating the profit and talking about nothing important!!!! Look up the word professional and respect in the dictionary you might learn something
That’s because your too busy eating the profits and talking about nothing important to answer phones. You clearly need to go back to training and looking up the word professional and respect in the dictionary… you might learn something…so pathetic!!!
💯💯💯
Well anonymous thats the wrong answer if you dont like your job then you should quit and give it to someone who does that an attitude that shouldnt be in customer service
These are alley cat and rats
That person only wanted to make a stupid comment like that because he’s an idiot. Can’t you folk tell a real complaint from a fraud ? Wake up and smell the roses
You are not professional and so very rude! And you are an executive??? Reason to never go back to McDonald’s!
I really hate that they changed the McCafe 2 points and then they offer you some crappy stuff off the dollar menu instead for years I’ve been using that system now I don’t even want to buy from them no more instead of looking out for loyal customers they get cheap on them instead
This was written 5/21/18. I see no responses. I just wrote to request to buy micky-d’s tea bags. Is my request (and yours) echoing in outer space? Is this whole thing a place to make people feel listened to when micky d could not care less
The last three times I’ve been to Mac’s at 452 Nepean hwy Frankston the ice cream machine been out of order I’ve been four time in the last five months
Oh come on surely they can do better like get a new machine
I know how you feel. I’ve been going to different McDonalds trying to get a frappe. Every week something is broke or they dont have ice. How hard can it be to get ice. It’s the people that dont wont to work and they are so rude. I’m in South Carolina. Mcdonalds corporation needs to take a look at what is happening in the stores
Absolutely… who is managing their management? Do they ever go to their different locations to actually SEE how things are being handled. When enough people get fed up, they will find other places to buy fast food. I certainly won’t go back after my negative experience today.
I work at McDonald’s it’s the company that makes the machines that has the ability to fix the machine. The employees only have the ability to take orders from in the store thru drove thru and they delivery, be a cashier clean a lot and lastly make the food order complete. It takes a lot out of the human body but we also do a lot customers don’t see and that’s make sure everything is always stalked, clean the dishes that become very dirty during our shifts that we clean immediately, clean the bathrooms, we take out the trash and we make sure anything that is able to be fixed is fixed right away the stores are not given manuals to fix machines we do our best to make an effort to please customers when things do break. It is out of an employees hands to fix a machine the manager a calls to have a man who is highly paid by McDonald’s to fix the machine. Other companies have to make money too and this is the problem. The machine that can be used is expensive to be fixed. The store is constantly waiting on someone to fix it so yes the ice cream machine will be down until it is fixed by a professional.
Amen ALISHA GIACOPPO,
People really don’t understand the work that it takes to make everyone’s order just like they want it. At the McDonald’s I use to work at (i got into a really a bad car accident and is unable to work) the ice cream machine was been down since I started, due to the guy that paid to do that job and has the experience to fix it never answered the phone, which is not our fault. People are always complaining about why its such a horrible place, yet they do not know what it take to do the job otherwise they would not be sitting here complaining about stupid stuff. The employee that work in fast-food restaurant aren’t always the problem, sometime you have customer who come in and are rude they are the people that ruin a good employees attitude to the customers. Did ya’ll ever think about asking for a receipt instead of bashing the employees when they forget? Guess not or some of ya’ll would not be here talking like that.
THANK YOU TO ALL THE FAST-FOOD EMPLOYEES FOR TRYING TO PLEASE ALL THESE RUDE PEOPLE THAT AREN’T THANKFUL THAT THEY DID NOT HAVE TO COOK THE NIGHT OR DAY THEY ORDERED FOOD. THERE ARE SOME PEOPLE IN THIS WORLD THAT ARE THANKFULL.
RIDICULOUS! Easy to recognize a corporate answer. BUY NEW MACHINES
I did the same thing no answer ever the number on the receipt is not answering rither
WHERE ARE ALL. OF THE. MANAGERS. THAT ARE
SUPPOSED. TO. HANDLE. CUSTOMER. COMPLAINTS??
Employees are too busy with kitchen, window and
counter duties to deal with upset customer! And a other staff of employees should be hired to clean bathrooms, floors, kitchens, etc.