Subway Headquarters
Subway Headquarters Contacts.
Corporate office address, contact information and phone numbers for the Subway Headquarters.
Write a review or read complaints from other customers.
Subway was founded by Fred DeLuca in 1965 and has around 45,000 stores located in more than 100 countries. The company is owned by the DeLuca family.
Subway Headquarters Phone Number and Address.
- Company Website
- www.subway.com
- Corporate Address
- 325 Bic Drive
- Milford, CT
- 06460
- Phone Number
- (203) 877-4281
- Twitter IDs
- @SUBWAY, SUBWAYLISTENS
What is Subway’s Corporate Office Phone Number?
Subway’s Headquarters phone number is: 1-203-877-4281.
What is Subway’s Customer Service Phone Number?
Subway’s Customer Support phone number is: 1-800-888-4848.
Subway Catering can be contacted on phone number: 1-877-360-CATER.
Subway’s Rewards/Gift Card phone number is: 1-833-778-2929.
What is Subway’s Headquarters Address?
Subway’s Corporate Office Mail Address is:
- Subway Headquarters
- 325 Bic Drive
- Milford, CT 06461
- United States
The Subway Franchise office address is:
- Subway Franchise World Headquarters
- 325 Sub Way.
- Milford, CT 06461-3059
- USA
How do I Contact Subway Customer Support?
Call the numbers listed above or contact Subway via:
Subway’s Email Address: Use the Email Form to ask a question.
Subway’s Contact Us page can be found here.
Contact Subway on Social Media:
Subway on Twitter: @Subwaylistens
Subway on Facebook (Available on Messenger): www.facebook.com/subway
Subway Headquarters Executive Team.
Subway’s management team consists of:
John Chidsey, CEO of Subway
Trevor Haynes
President of North America Subway
Joseph V Tripodi “Joe”
Chief Marketing Officer
Carissa Ganelli
Chief Digital Officer
Len Van Popering
VP:Global Brand Mgmt & Innovation
Founders:
Fred DeLuca
Peter Buck
Owner:
DeLuca family
Number of Subway locations:
41,600 restaurants in more than 100 countries.
DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.
Please add your review or complaint below.
2459 e oak st. Jena la store location. I’ve gone to your store multiple times the last few weeks. Finally got the name of the manager. Carolyn wise. She has been cursing like a sailor at the young teenage workers. Like talking to them like a dog. Multiple times. Seems like every time I go in there. No wonder y’all can’t keep workers with poor managers like that.
Restaurant #50767 — minor child being forced to work 50-60-70++ hours a week, and it has negatively impacted her homeschooling, personal life and exposed her to many bad things by the people constantly being hired in these locations.
under 18 should not be allowed to work open until close and I’m requesting something be done about this. 30 hours maximum a week, I am her mother and this needs to be stopped.
Customer service was a complete joke some of the most unprofessional rude people I’ve ever dealt with. I will not spend another dollar with this company.
Subway on Madison in Lakewood refused to take Subway coupons.
waiting on my mobile order said it’s ready at 12:55 p.m it is now 1:43 p.m. and they say they still have not made my order. it has not come through to them yet.
I Vonceal attended Subway on Sepulveda and Victory in VanNuys Ca. 91411 about 09:15 am for 2 breakfast sandwich . I proceeded with getting my sandwiches the young lady working seem to have an attitude before i even purchase my sandwich form her the vibe was not good. So i ask the question can you get turkey on the sandwich she stated “NO” it is 1.25 extra no thank you. So the employee was making the sandwiches i ask for extra mayonnaise and black pepper, she took the top off the black pepper got a hand full of black pepper and covered it on my sandwich. I ask her why did you do that my sandwiches are black you can’t see the vegetables or eggs she got made and say i am not waiting on you. I ask for her manager and she ignored me and started talking Spanish about me to another customer. she continue to ignore me so i snatch the sandwich without paying for it so i can take picture as my proof. I have been eating at this subway for 20 years and never had any problems with staff. I will wait for this staff that has been there a long time and pay for the egg sandwich.
the store in jasper tx has to have the most rudest employees they charge more than what they supposed to keep coupons an then the guy that is suppose to be a manager closes drive thru doesn’t put up a note nothing then tells me not to come bk to his store that is not how you do business an then the employee that rang my order up wouldn’t even tell the manager what he charged me I have on my statement how much they charged because my card was declined
Would like to make a complaint in regards to my boss/coworker Laura at the Subway located in Rigby Idaho in regards to the complete lack of training for new employees and poor treatment Towards new employees
My local Subway does not carry hot pepper relish anymore. They told me it is discontinued indefinitely. It is my favorite topping and I am very disappointed to see it go! Will you ever bring this topping back?
I was treated very rudely at the subway in the airport.
I just had bad service with a worker in Elberton ,Ga subway She did not want to serve me She was very rude And rude to other customers also
The subway on shrug Jordan in auburn has the rudest employees and attitude they yell at customers and even tried to start a fight today this is a quiet college town and you need to read the one star reviews ‘y company will no longer get subs from this location
why do I not receive a pay stub each payday to know and ensure our hours are being paid correctly and to know what is taken out of our paychecks? Ever since submitting for direct deposit the paper stub has stopped. I need all of my pay stubs from August to present.
Ok this started Sept. 20 at 800 clockish pm. I ordered subway online thru the apt for delivery. Of course subway dont deliever so it went thru for door dash to pick up the order. My money was taken from my card i received an email not to long after 30-40 mins saying the driver was on his way. I waited like another 30-40 minutes then i received another email stating that the order had been modified or cancelled. Ok so the next day i called to see how to go about getting the 26.15 back that was taking off my card. The manager of the medina store 1400 county road 29 in minnesota informed me that they didnt receive no money that idf have to call door dash. So i called door dash and talked to them and they assured me that they released the money and as long as subway cancelled there order that i be credited back to my card. He had put me on hold 2-3 while he stated he attepted serveal times to call the subway which he recived no answer and gave me the phone number to contact them directly. So since the status on my cad change to pending i didnt call the first day just to see and i had all ready talk to them prior and they said it was doordash. So when i called she explained she apoligized sorry for the the missunderstanding etc. That she didnt know how long the bank would take or my credit card company but theyd put the money back on. So we hung up then maybe couple hours later she called back and said that she was sending me 4 free meal coupons for the inconvience and apoligized again took my address said theyd be in the mail. I thanked her. Now jump to 10/6/ So i thought hmm never recieved the coupons been two weeks ill givem a call. Talked to the manager said they were sent out 6 days ago should of arrived by then and gave me the option to stop into the store and pick them up. I said ok thank you if they dont arrive in the mail today ill stop in. So when they didnt come in the mail i got a ride up to the subway and walked in. Now me and the manager had just talked hours prior and she had said she had sent me 4 free meal coupons so i approached the register explained the situation she said yes no problem what can i get for you. So i started to order and the workers name not the managers name was Ashley i she asked me what i wanted as far as bread goes i told her two cold cuts herb and cheese and two turkey on white. Then she responded to the manager o were giving him 4 footlongs or are these six inches. i said i needed for foot longs and i could pay the difference of whatever. i asked for pepper jack cheese she explained were out and i asked her for toasted on the one of the cold cuts so i explain to her what i want on the sandwhiches she starts making. The manager said o we have some pepperjack cheese in the back i can go get u some. Ashley says yes but its not preped as the manager proceeds to go to the back to get the pepper jack cheese she says like so i could hear but at the same time under her breathe im sure he prolly all ready recieved the coupons. As there is about four other customers behind me my face got bright red i was embarressed and now as im sitting there the manager comes back with the cheese proceeds to make my order and i say to the lady i can pay for my order im not trying to get nothing free. She replies our boss told us not to give you nothing like the boss over them but we called you back out the kindness of our hearts. Like shes trying to embaress me in front of the other customers. And i said look u guys messed the order up i called just making sure i was going to get my money back as i recevied no subs. Its not like im just trying to get anything for free and i can pay for my items and no i havent recieved no coupons in the mail i dont need to lie. Now grantite the manager was telling her the whole time ok ashley please stop please be quiet. She goes on to say doordash was at fault we were just doing you a favor. I dont need a favor i couldve paid for my own food yes it had been two weeks and yes i recieved my money back. i did not tell therm to call me bck and make any kind of jesture yet she threw it in my face embarressed me humiliated me in front of all the other customers. Then the manager i think was just trying to get me out there fast she didnt toast the sandwhich then i said ok nevermind and she made me 4 six inch sandwhiches which is fine but i had a certain mount of people to feed and i told them i need footlongs im willing to pay the difference. But she had made me look so bad i didnt want to say nothing cause i felt like shed say o look trying to get more free food. Ive never been so humiliated in my life the manger was respectful and apologizied for her employee but i didnt get what i need yet alone i cant begin to explain how i left there feeling. My name is eddie dalbec my number is 616-485-xxxx maybe if someone could just reach out to me and give me some kind of assurance that my matter will be looked at cause she can not treat people like that. Thank you for your time…
Greetings: I frequently receive your advertising material showing menues, deals, special prices, etc.
The Subway franchise in Crystal Lake, Il will NOT accept any of these specials. I even asked about a Sr. Discount – I am 80 and have received this discount at other locations. The individual that made my sandwiches and checked me out said they do not give this discount. I paid for my sandwiches and left. Your website also offers reduced prices that this location will not honor.
Would you continue purchasing sandwiches at a Franchise that toes not honor corporate deals. Neither will I.
I bought three sandwiches from Danville Illinois Main Street store and got it home my bread was so hard I could not hardly tear it I called to tell them about it and they hung up on me they kept telling me it was fresh it was fresh and I was nicely telling them it couldn’t have been fresh bread hairs this bread did not care and he hung up on me I also told them I would bring it back up to the store and they refuse and hung the phone up
Why do I receive coupons while none of the stores in the 2 adjoining cities accept them
good morning I was a subway in Delta Colo the one on Palmer. you have a worker there by the name of bre Mercedes. yesterday she made a comment to a Mexican family. maybe if we could understand what you are saying. that to me was crossing the line. I blew up on her and the other guy working there there is no need to be that rude to anyone you all need to get these ppl more training on customer service.
Subway at lima ohio located 117 highway at east gate had no knives and several tables were dirty. Where is management? Why didn’t they go to wall mart and get knives poor management
yes I was wanting to know what is the best way to file a complaint on a manager
just ate in quinlan tx off hwy 34. there was only 1 child I say child bc he didn’t look over 18 doing his very best and courtesy even when the entitlement ppl were being rude. he had a long line, trying to get ingredients prepped there was no ice and he was there ALONE. He deserves a raise.
yes I went into the subway in gateway Jacksonville FL an I had a coupon I cou get 3 subs for 17.99. the girl was rude and didn’t make my subs right. I like subway but I could’ve been n hospital. I said no mayo she had extra Mayo and onions. told me after making one of my my subs meatballs that my coupon was only for cold cuts and took it away then had extra Mayo on all of them im aleric I could have sued.im bringing it to your attention so you can fix this.the girl heard me say I was calling corporate and she didn’t give me my receipt.
Why put coupons in the mail when nobody honors them. False advertising
Tried to use your coupons at Subway at 4850 Harlem Ave Harwood Heights Illinois was told they do not except coupons why do you send flyers if the coupons are not accepted?
Hello: I love Subways sandwiches. They make coupons available but when you get there they will not honor them.
Why publish them if you won’t honor them. False advertisement. Very disappointed will not buy from subway again.
Just came from Subway at 100th &Wadsworth in westminster, CO. Very rude st the drive-up, won’t be back, bad business here. These people should just stay home, too grouchy for public-based employment. 1:00 p.m.
I visited the local store #12090-0 on 8/19/22 @ 11:12AM to place an order. The person of 3 wanted to fix me a sandwich after handling her hair and fixing her hat. I ask her to wash her hands, she did so but had to throw gloves, papers for sandwich away since she had handled them prior to washing her hands and handling her hair & fixing her hat. I have to say “I HAVE NEVER EVER WENT INTO AN EATERY AND HAVE TO ASK THE EMPLOYEE TO WASH THEIR HANDS” the sad part is the manager stood right there and never said a word & probably would not have said any thing. Honestly, would you want a sandwich made after someone fixes their hat & handles their hair without washing their hands? I DO NOT!
Subway store #3319… I have
noticed when placing/waiting for my order… when condiments need to be replenished the fresh items are just put in the containers on top of the old remaining ingredients left in the containers..eventually items become rancid in the bottom of the containers because they are are not being washed/dried before refilling..this can eventually lead to a very serious problem..not just spoiled/bad tasting ingredients on sandwiches.
I need report employee took money from other employees they gave her all there tips for her sister memorial n didn’t use it for it. She kept the money and didn’t show up for the memorial. It was close to $300 they gave her
To the owner of Subway in the Derry Walmart Nh:
Don’t know if you are closing. But it seems that every time I go (1:00pm,3::00pm, etc) any day it’s closed.
And when it’s open the emplees are super rude, specially a blond chubby lady.
I used to love this place. Go every day,,and the service was fantastic.
It’s a shame is so bad now.
I almost threw up the other day. When I asked what happened to the staff. The lady there had a full mouth swearing.
I left.
To bad. Very sad. This was one of the best.
When will Subways in Delaware start carrying Zero bread at their locations?
I have the subway app on my phone and I get several coupons a week I have been to multiple stores in my region where I live in Western New York and none of your Subway franchises will accept your coupons
I would like to see a store come into Saluda Virginia area
The Subway store in Ripley Tennessee all the employees has covered and they remain open one boy got tested for colvin yesterday and he says it positive then the bosses told them he had to come to work today anyway and the bosses has coven too how can the store remain open with an issue to the public to make it from the employees somebody needs to check in on it because all the employees has covered except for one or two
Subway at 8556 S Hulen Needs a Responsible, Caring employee. 8:35 pm, worker outside smoking, says 2nd day on job, he is working solo, and computer is grown, they just fired manager. This is Not the First time. So I head to Subway on Hulen/(?), running into customer that was behind me when I’d approached the “closed” subway. I partially videod him.
Tiffany Sellers is the GM for Subway under Underwood Foods, Shes holding my money and telling me i will not recive my money untill she is ready to give it to me. i still have to store keys as to i was the manager at the Courtstreet Location and i WILL NOT give the keys back untill i get my check. I have also talked to the department of labor about this situation. but im not the first person she has held their checks out of spite. i worked doubles almost every shift i worked and i pushed 50-60 hour weeks, sometimes i even worked not being clocked in. i dont feel this is fair for her to hold peoples money out of spite and i want something done about it. shes VERY rude to anyone who works for subway and thats why everyone normally quites. SHE NEEDS TO LOOSE HER JOB!
Tiffany Sellers is the GM for Subway under Underwood Foods, Shes holding my money and telling me i will not recive my money untill she is ready to give it to me. i still have to store keys as to i was the manager at the Courtstreet Location and i WILL NOT give the keys back untill i get my check. I have also talked to the department of labor about this situation. but im not the first person she has held their checks out of spite. i worked doubles almost every shift i worked and i pushed 50-60 hour weeks, sometimes i even worked not being clocked in. i dont feel this is fair for her to hold peoples money out of spite and i want something done about it. shes VERY rude to anyone who works for subway and thats why everyone normally quites.
I like to make a complaint about your store at 2282 Savannah Hwy, 29414. My wife and I went for a sandwich was terrible. First, the bread was not fully cooked it was mussy alos raw and when they placed the dressing on it it became soggy. When you go to bite into the sandwich it almost falls apart. We were SO disappointed. They use to make good sandwiches not this time. I feel that the bread should have been cooked further and a little crisp. I hope someone in your organization check this problem out. I hope to hear some feedback from this comment.
The Subway inside Walmart plaza in winter Haven Florida, 33880
Is very rude to all of their customers and
Walmart employees.
Some of us can not always afford food , and have to bring from home or get food from other sources to eat.
Only place that has seating is Subway.
We were all made to leave all because we could not buy anything from your sub shop.
Even a person with kids and a bad back had to sit for a few minutes got yelled at rudely and was made to move from tables .
They losing costumers from Walmart and non Walmart people because how rude and not so nice talking to people.
They need decent people who can be nice and polite to costumers .
And there food is not fresh , their lettuce always brown, tomatoes out way to long, bread hard , cheese does not look so healthy either. , Plus always rude making costumers sandwiches too.
Those people need to get fired and learn how to run a subway shop nicely. 😡😡😡
Very upsetting.
Address to that Subway is
xxx Cypress Gardens Blvd, Winter Haven, FL 33880
The subway here in greenwood SC closes at 7pm when they’re supposed to be closing at 10. Why is that?
Why is the Subway in Kosciusko, MS not accepting coupons? There’s no mention of exemptions on neither the paper coupon nor the website. The employee was rather rude and could never be considered an asset to sales.
This is the second time I visit Subway and they are out of meatball subs and they’re out of tuna fish sub this is unforgivable the time is 6:00 p.m. this location is on Northside in Statesboro Georgia I am so upset right now I’m considering never coming to Subway again… I’m almost sure that the people that you have working there don’t want to bring out fresh food they want to stay so they can clean up and go home
I went to Subway located inside of Walmart. Sign said EBT but when I got up ready to pay it was EBT cash only that’s false advertisement I spent money I didn’t have. I was feeling sick I’m a senior I needed to eat but I should have been able to use my ET EBT
Subway store will not accept subway coupons just want to confirm if this is acceptable? 210-501-xxxx
Why have you changed the menu?? My husband’s all time favorite, from the day you opened in Klamath Falls was the “Seafood sensation”!!! He orders it every time we’re in the mood for Subway!! And some of the Subways here( there are 5) no longer serve Roast Beef on my fav: Subway Club! I had to settle for bacon!! I was not happy!! 🤮
2 of our local Subway shops have trouble processing our gift cards & that bothers me because the cards are sold so easily. Just discouraged.
Hello
Would you be interested to know of a valuable employee, who has been with a particular restaurant for years, and was suddenly moved to a different franchise (where the conditions are terrible for parking, staff, just a big transisiton), because the new franchise owner of the location where worked forever and was convenient, and the customers loved this person, because they couldn’t pay $17 per hr but only 13? I saw Don Fertman on Undercover Boss, both episodes, and he would never stand for this. I am a concerned friend looking to see if Subway corporate could help this employee if the person reached out to someone in corporate.
Thank you for your time.
Mary Bennett at Subway Marshall mo store 7272 is a joke she constantly leaving to go make deposits and doing other things while clocked in for work when she should go to the back and straight back not to the laundry matt or shopping while on the clock that’s is stealing company time and she is always covered in cat hair and she also has changed hours to get her more time Evan when she wasn’t working
I put in a apply weeks ago for the Subway in Epsom, N.H.
I was hired by the manager and gave her my name, social, address phone number, birthrate. She has replied saying the Corporate has not processed my application so I can start. I am using my grandmother’s email in case of a mix up.
Her phone number I am providing also. 603-568-xxxx
We stopped at Subway #465770 in Eufaula AL. It was dull of flies…one bathroom down ,(womens) had to use mens which was filthy. Lady was nice but I was surprised how dirty
I was at your subway in Gilman IL store number 16309 they had brown lettuce that still serving no tomatoes onions look nasty too. It isn’t what I expect from subway. I will never eat any of your subs there again. The place wasn’t even presentable . You should never serve brown lettuce to your customers and bad looking onions .
The subway on 56th Indianapolis,ind was very rude to me,I paid for my order with ten dollars,he tryed to be slick and thought it was funny he put in my money give. To him was 6.00 he gave me back 22 cent I told him if he didn’t give my change back out of that ten dollars I was going to call the police,and then he decided to give me my change it was awful expensive
Hi my problem is one of your restaurants they don’t make the sandwiches in the proper Fashion never put the proper amount of meat they lay the sandwich out like they’re making it at home and no one wears a hairnet there in the parking lot talking to friends and family when they should be waiting on me or other customers
My daughter is employed at the local Subway and she was so excited to get this as her first job. She started working at the beginning of the summer and has really liked it. The manager Hannah, seemed to work with her at first but she didn’t get any training, which wasn’t a big deal because she learns fast. LiLi still was excited about going to work. I had to tell the manager I didn’t want her working more than 3 to 4 days per week multiple times because she’s only 15 and she also works for me as I own a business as well. When LiLi talked to Hannah before she took the job, she took a list of dates that she needed off because she needed a lot of time off because she’s in sport, an honors student, & helps with our family business. I wanted her to make sure this wouldn’t be an issue & told her to make sure she is up front about this. I watched her carry it in and hand it to her. She said, Hannah told her this wouldn’t be an issue since she has the dates. It hadn’t been an issue until I brought up today’s concerns.
I have told LiLi to get her tax forms from Hannah for over 3 weeks now. Hannah will not provided these for her. LiLi NEVER filled these forms out but taxes are being taken out and I need to know what is being pulled out for my accountant. Please get these forms to me ASAP! We have a right to these forms and I want them!
LiLi has worked all of her shifts and shows up when she is supposed to be there. I had to go in to speak to Hannah and request that she not work alone to close the store because I believe this is a safety issue. She is 15 years old, can’t drive, has never been trained on what to do if your store is robbed or how to handle a situation like this, especially if she’s left alone. This is a huge concern YOU should have as a corporate office. Should you really have a child that is 14 or 15 years old closing a store alone? These kids are left alone in the store here for at least one hour. I don’t find this safe. I expressed my concern and said this is unexceptable. Hannah said she would not leave LiLi alone. LiLi is not the only kid left alone. Today I got a call because LiLi felt unsafe again! She is now with someone she hasn’t ever met or ever been introduced to and he showed her his ankle monitor. She text me scared. She tried to contact her manager to tell her (Hannah) and she was ignoring her text messages). I had to send LiLi a text to send to Hannah. Hannah ended up calling me saying that LiLi wasn’t allowed to tell me this because of Hippa Policy. She was yelling at me about LiLI. Saying that she doesn’t need to return for her Tuesday shift because she told me about the ankle monitor. I explained that my daughter can tell me if she doesn’t feel safe at work for any reason. It is her job to make sure her employees know each other before she works them together that I would welcome a call from her manager and corporate concerning this issue. Please contact me ASAP.
The manager at 904 e. Tallmadge ave was talking about my weight with the 2 girls that were working there that are friends with my daughter. One quit over it. I am offended. I am disabled and I will be contacting my attorney. I’m sure the cameras have it all recorded. The managers name is Jennifer.
I just had a terrible experience with one your Subways located in Lillian, Alabama. I ordered 2 sandwiches online and I had just clicked order and then realized that what I ordered was not showing on the receipt correctly. I immediately tried calling the Subway in Lillian Alabama to cancel the order but noone picked up the phone for at least 5 minutes. When they answered they told me the sandwiches had already been made and I said I didn’t want them because that is not what i ordered and asked if they could remake them. She said no. She said can you call me back in 15 minutes – I have to call my manager. I said I am coming up there. She hung up. I got there and asked that the sandwiches be remade as they are not what I wanted. She said we can’t do that because the sandwiches have already been made. I then requested a refund and she said I will have to do that online. I am very disappointed in the customer service that Subway portrayed today.
Ordered your “””Monster””” sandwich. Had absolutely NO cheese and very, very little meat! Not sure you want to call this “””MONSTER”””!!!! We will stick with Jersey Mike’s, for now on. WAAY more ingredients for about the same price…plus they don’t mess up as much as your restaurant chain. Sincerely, Mr. Lost My Business Forever.
You need to get people working in the store at 2400 S highway 36, Gatesville, TX 76528. I made an online order around 7:10 this evening for 5 sandwiches. First, the order wasn’t done when I went into the store at 7:28 pm, it hadn’t even been started yet. Then, the employee’s working complained about it being “that huge” order. Then they made one of the sandwiches wrong and when I told them they made it wrong, the one argued with me until I pulled the order up on my phone and proved it to her. The young man working remade it, but he had an attitude about it and kind of seemed to almost be throwing a fit about it. I remained polite and mostly calm, but the really made my daughter and me feel unwelcome and caused my daughter to have a mild panic attack. I would really like to speak with someone about this experience, preferably Kevin Allen, if he’s still the one mostly in charge of this store. I am not happy with the service we received and it was not the first time I have gotten bad service here in the last 8 months. If needed, my phone number is 254-223-xxxx.
will not take coupons in 2 stores in plainfield in 46168 one store rep do not speak english can not unstand them
went to #15638 in orcutt ca. on sunday august 7th and ordered 2 footlong roast beef , and 1 footlong mexicali sandwiches and 3 bbq chips and I was charged 40.78. I believe I was over charged, I did not get a receipt , but I did pay with a credit card I asked for discount I am almost 70 years old but I did not get any If I was overcharged I would appreciate any type of compensation Thank you in advance for any reply
Ladies were unprofessional mean bossy .danny Thomas 3168#12995-0 9013588377.time 2:15 Sunday
We made an online order for delivery from the Apache Junction location made our order placed it waited for an hour and no food. Called the store to find out they don’t deliver your people should have called us and let us know that. Me and my wife are both handy capped and have to eat in a certain time span to take our meds.We will now longer do business you subway again. This is not the first time we have had a problem with this store
How do I get ahold of a manager for one of your stores ? The employees never give my messages to the manager. I have gotten many orders that were completely wrong or just disgusting. The sedrowoolley store needs new employees that can read.
Yes I would like a make a complaint at Wauchula subway with the owner of Frank I am an employee I’ve worked for over three weeks going on my fourth and I have not been paid yet for my first week I am not understanding wlcheck being paid Weekly that my check is being held for three weeks instead of two weeks. Now we’re being told we are not getting paid until Thursday I am four weeks and I still have not seen my first paycheck I am beyond mad with this owner
Please take over the Subways in Kerrville Tx. They are franchises owned by the same person. They are hardly open anymore because of help and when they are, they are out of everything. All of Kerrville wishes it was under new management. The whole small city talks about it. We all want it to stay open. If you review sales and it’s bad, that’s because it’s hardly open anymore. I was the youngest manager for Golden Corral in Texas many many years ago and was the only manager to turn a profit profit in Kerrville. It’s all about management. I was even sent to another store in a different state to retrain management and emplys, by a franchise coordinator, when the company took back over ownership. Subway in Kerrville can be a money maker.
Your bread is terrible. Go to Philly and have a real sub. Just a thought.
Greetings,
My name is Connie Aguilar and I work for the LA’s BEST Afterschool Enrichment Program, a registered nonprofit in the Corporate Office of City Hall Office of the Mayor. We help 25,000 underserved children in afterschool activities on a daily basis with programs at NO COST to their parents since 1988. Every single Mayor has supported our program since its inception.
Our staff is also young and most are attending colleges/universities and come from the same communities we serve. Most of of the staff, especially the fulltime staff worked tirelessly throughout the pandemic when schools were on lockdown or attending schools remotely. The staff helped distribute of a total of 100 million meals by all LAUSD & LA’s BEST staff at these food distribution centers.
I just read that next week on the 6th is National Sandwich Day! And I learned that on August 6, 1762 a man by the name of Earl of Sandwich asked for a dish with meat between 2 pieces of bread, which was of course a brilliant, brilliant idea.
I wanted to know if you would donate 100 sandwiches to the fulltime staff that helped these underserved children and their families when they needed by feeding them next week on National Sandwich Week? Your donation would be appreciated and you would also receive a tax deductible acknowledgement for your records.
You can visit our website at lasbest.org and you can also contact me at our main telephone line at (213) 978-xxxx or my direct line at (213)978-xxxx.
Thank you,
Connie Aguilar
I am an employee at a subway in Tucson Arizona. We recently had our POS start accepting tips at work allowing our customers to leave tips and gratuities using their debit cards our first pay period with tips I noticed some discrepancies with what I was receiving in my check and what the totals of the tips that I calculated I was supposed to get when I confronted my employer about it asking them to please look into it I was retaliated against by being told that my till was short suspending me then not showing up the day they scheduled to meet with me to discuss my suspension now they won’t return any of my phone calls they’ve taken me off the schedule I’m extremely stressed out I can’t get anyone to respond to any of my emails I have records of all of this what do I do
I ordered a chicken bacon ranch melt, a meat all sub. They were both thrown into a paper bag careless! The chicken melt was falling all apart by the time I got it out of the bag, I also PAID for extra bacon and got none! This is not the first time either! I WANT A REFUND!!!!! I AM NOT HAPPY. THIS IS AT THE NEWPORT MAINE LOCATION ON MOOSEHEAD TRAIL.
Ordered 2 of the new series sandwiches and 1 classic and all three sandwiches were terrible! The classic was so sloppy it couldn’t be eaten. One of the new series was so flimsy it was almost flat, the other one was on bread that had such bad bread it was falling apart and hardly any meat. Terrible food. Second time from this shop so might not order from them again
Every time I come to the Subway on Fort Apache and Sunset early in the morning (6a-6:30a), the guy that works there also has an excuse on why he can’t make my sandwich. He either says it’s going to be a 30 min wait, or something has to reset or system is down. It’s just ALWAYS something. He’s loosing out on money because he always has an excuse EVERY TIME I come in there. I thought this Subway is 24 hours?!
I received Subway Series coupons in the mail. Yesterday I went to my local Subway Store on 914 Carmans Rd. Massapequa, NY to use a coupon. The coupon was to receive a $5.99 footlong sub. The employee said they did not accept coupons. When I asked her why she just ignored me. I explained how times are hard and could she please accept it. Again I was ignored. I was headed to a baseball game and needed something to eat. I proceeded to order a turkey hero with all the toppings. Which she continued to question and try to skimp on. I kept directing her to put everything on. I figured if you are charging me $10,99 for a sandwich I want it how I want it. If corporate is putting out coupons the stores should be honoring them. On top of that she was rude and did not answer any of my questions. Needless to say I will not be going to anymore Subways in the future. Jersey Mikes here I come! Better quality and Service!
I received Subway Series coupons in the mail. Yesterday I went to my local Subway Store on 914 Carmans Rd. Massapequa, NY to use a coupon. The coupon was to receive a $5.99 footlong sub. The employee said they did not accept coupons. When I asked her why she just ignored me. I explained how times are hard and could she please accept it. Again I was ignored. I was headed to a baseball game and needed something to eat. I proceeded to order a turkey hero with all the toppings. Which she continued to question and try to skimp on. I kept directing her to put everything on. I figured if you are charging me $10,99 for a sandwich I want it how I want it. If corporate is putting out coupons the stores should be honoring them. On top of that she was rude and did not answer any of my questions. Needless to say I will not be going to anymore Subways in the future. Jersey Mikes here I come! Better quality and Service!
I Was interested in getting the tattoo
Question: How can I be rewards totally free coupons with no purchase requirements for a incident that took place subway store #5609-01 Tell:718-476-xxxx.Sunday 07/24/22. I purchase a monster sub , and was possibly over charged there possibly was no cheese ,I requested monster cheese ,and mozzarella as well as a difficult time with getting toppings like lettuce.olives , tomatoes and additional, I can be emailed as well as mailed ,check refund or instant coupons .I paid $20.13 …
Our subway here in Boyd’s Creek Sevierville TN manager was truly not capable to be a manager. She deserve to get fired from her position. When I came today at 10 Am 7/23/2022 she told me that they have computer issues and call or come back 30 minutes later. So I decided to came back home and call back but my call never been pick up. Three hours or so I came back personality in the vicinity of the restaurant and make my call inside and I saw her never pick up the phone so I approach her and look for their manager but she told me they don’t take phone calls instead order online only. What if you don’t have computer or your not tech savvy what then? How can you resolve this issues? I am very disappointed the way they do business. Please call me at 865-286-xxxc
I ordered a sub from 27011I not only got the wrong sandwich but I got cut off the phone got a mess I have been calling back for the last 40 min and I get a fax answer it is very upsetting my number is 612-216-xxxx please respond
I was in your subway restaurant today. After ordering my sandwich, I asked the young lady that was waiting on me for the biggest glass of ice water that they had. She turned to a young man that was working with which cup she should use. With an attitude he told her to give me one that was underneath the counter. The girl grabbed a little cup that might have given me one drink of water. He then said if I want a bigger cup, that I had to pay for it. Since when doesn’t a restaurant give water with their meal if that’s what they want. I will never spend another dime or step a foot inside of one of your restaurants. Period.
The managers at the hampbden location kathy as the owner and she has a 69 year old manger that bearly can move around. Then she has a 25 year old named Jessica and she have me open after I only been there for two weeks then she only offered 13 an hour for me to open ? She also doesn’t do her job right. She treated me like I was nothing she gave me attitude most the time.
I used to be a frequent flyer of the Subway near me. Twice daily typically.
Then someone , who doesn’t eat Subway, decided it was a good idea to combine Teriyaki and Sweet Onion. This was a bad plan! Teriyaki only goes with a few items where Sweet Onion goes with many. Unfortunately the Sandwiches I prefer are not pleasant with Teriyaki. Notify me when Sweet Onion comes back and I will once again be a Subway fan. Thank you
Fred Honeywell
X employee who could not work at the Subway Hwy 92 Woodstock Georgia location,two weeks ago and manager there refuses to compensate me for 3 hours of work @ $10.00 an hour .I’m trying to resolve this issue before I contact The Department of Labor and Wage here in Atlanta Georgia.All I want is my pay and “Brandy” won’t contact me on when I can get my pay.Can someone please help with this issue before I go further?
Store #12032 in antigo wi is O One of the worst subways ever I’ve been there twice and the last time was today on 19 July at 22 they were busy the lady was very rude and didn’t put I said I wanted all vegetables but like peppers she didn’t even put spinach or anything and I had to ask again and then she just threw it on top of The oil was like leaking and as for the salt pepper and oil and she just squirted it and it’s just pouring all over the place and she just put it all over it and it’s like this it was not the service I liked and then you got to check out that then they have a paper on the register they’re saying they can’t take $100 bills well I just spent $35 there and all I had for my mom was $100 bill and she goes well we can’t take that so then I had to hurry up and run out to my vehicle and look for some more money to exchange around for her And I think that should be listed on the door high personally will never go back to the Antigo subway again I really think they should not be open anymore and the first time I went there was during the Covid time when stores were opening up again and half of they weren’t wearing gloves they were it was sloppy in there I was really concerned that you guys allowed the store to operate the way it does here if I was just very very disappointed and I would put a complaint against them to the better business place or even on Facebook and stuff about people should never use the store here and I’m just letting you know I was not happy I bought four subs I spent $37 there today and I still would not go back but I thought maybe you guys should know because I don’t know if you’re aware of what the store is doing please email me I’ll be back and give me some ideas or what you’re gonna do about it thank you and you have a good day sincerely Robin Messer
Good Afternoon. My name is Chris Higgins and my teenage daughter worked for you at your Lumberton Texas location. Due to the constant late changes in schedule and not being notified my daughter quit because she would constantly walk to work and then be told the schedule changed. It has been well over 3 weeks and she has received no check for the days and hours she worked. I called to talk to the manger and she was very rude and hung up on me. I have over 1000 employees currently and know the labor laws. Please see that my daughter is paid for the hours worked today.
The Subways restaurant located at 11801 Allisonville Road, Fishers, IN told my wife that they DO NOT honor Subway coupons. What is that about?
We’ve enjoyed going to Subway for many years. Yesterday, at 11:20
Am we went to the Location on Erringer.Street in Simi Valley with our teenage grandchildren, but we were all denied the free sandwich. We were told that the alottment was reached. I said it was supposed to go til noon.
The Subway here on yulupa avenue in Santa Rosa, California. The people that are making the sandwiches are wearing their masks but they’re not covering their nose and they’re very rude people
I am not the one to complain but, I love subway and eat here ofter. My app did not work right even tho I update it. I went to the location on Hill Street in Griffin Ga. The sneeze glass was so dirty and nasty that I could hardly see the ingredients. The staff acted like they were doing me a favor by taking my order. I have never saw the new people before. It use to be very clean and the staff was always very nice and professional. I can’t understand what changed. I have been i customer service for over 40 years. A regional manager needs to pay them a visit. I love Subway but can’t continue like this. Have a great day. Wendell Wiggins
Your corporation sends out coupons and I have never had a problem using them until now the subway location RSA Union building 100 union street Montgomery no longer honors the multiple footlong coupons and the individual sandwich coupons there is now only specific sandwiches that are eligible. I have been reading on the internet and there are a lot of complaints about coupon use. I understand that individuals own the various locations but perhaps it would be wise to require all locations to participate in promotions. And absolutely not have a set of rules for using coupons that are so confusing it is not worth the trouble. I should not have to get in the car and leave my building to use coupons and drive to another location especially when chick fil a, burger king, and wendy’s are all in the same area as my building; I could simply give my business where it is appreciated. I have never had a problem using a coupon at McDonald’s, wendy’s, chick fil a, outback, texas roadhouse, etc. It is just good business.
I live in the city of Port Huron Michigan you guys was advertising free subs for the first million customers Marysville Michigan North end of Port Huron Michigan and 24th Street in Port Huron Michigan all tell us that we are not participating in a million sub giveaway I don’t think that’s fair for everybody that came up this far to get a free sub and the sub places are not qualified wouldn’t that be kind of like false advertisement thank you for your concern have a great day
Are all subway honoring the free subs for first 50 customers today. I just left a Subway at 10:50 and was told we are not giving away any more sub. I asked if they reached the limit of 50 customers and employee said she was told nor to prepare any more sub and for me to try another subway
I ordered online 6/12/2022 at the subway on 13505 9 Mile Warren, MI. Order#78293700-80. I arrived to the store at the time I was told that my order would be ready (7:40pm). My total for almost $24. When I arrived to the store, there was a young kid in there with the doors locked and the lights off, as thought he was waiting for someone. He would not respond when I tried to enter the store, and just yelled through the glass “We are closed”. I would like to hear from someone, as this is my 2nd correspondence on this matter. I’m sure management or administration has record of this store closing when it was supposed to be open. My money was gone, I had no food and wasted gas for the trip
I ordered online, went to pickup my food, and the store was closed, and had the nerve to say that I picked it up. I’m having no response to any of my emails
Got paper coupons but left them at home by mistake and figured coupons would be on the app – told by staff that no coupons are on the app — ridiculous to have to remember to take paper coupons in this day and age!
HOW DO I MAKE A COMPLAINT ABOUT A MANAGER IN CLEVELAND MISSISSIPPI AT THE SUNWAY ON HWY 61
I visited a Subway location in Zebulon NC I was told they were not accepting coupons and that location I was very disappointed because I have always used coupons at that location which lead me to travel to another Subway location. So I would clarifications in getting this matter resolved.
I recently received coupons for Subway and was told they didn’t take them,plus at one point they told me they didn’t take gift cards either.But now they said they take the gift card and not the coupons.What’s the sense of sending them out if you can’t use them? Do you know any place in Dover that might take them? Thank you.
I have a daughter who works at subway and she gets left in the store by employees and nothing is done about it. It is not safe
I have been to six Subways and they do not take Subway coupons
Your most recent coupons which do not expire until 8/20/2022 will not work when trying to place order online or through your app
I placed 2 orders at 2 different Subways on 2 different days,to drive all the way there for them to be closed..No food,but surely took my money..The 1 manager said she would refund my money 3 weeks ago,while the other manager flat out called me a liar,when I have proof!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This is my last attempt to try and get my money before I hire the attorney who is itching for this case…All I want is my 14.32 from one,and my 21.21 from the other…I’m just trying to give yall 1 last chance..It will be WAY more than 35.00 I will be paid back,if I hire this attorney…I dont appreciate your manager calling me a liar..I have all my emails when I placed the orders,I get a CONFIRMATION that my food was being made,another telling me it was ready……….I get in my car,drive 16 miles,to a closed up store..Not once,but twice!!!!!!!!I feel if you were closed in the middle of the day,IT SHOULD NOT HAVE ALLOWED ME TO PLACE A ORDER!!!!!!!!!!!!!!!I am soooooo angry because I have been ignored…So,I’m supposed to go out here,bust my behind,order food,not get it,and YOU STILL KERP MY MONEY AND IGNORE ME??????I am sooo tired of emails and calling,just to be hung up on,and called a liar…Before I hire my attorney,I may call Channel 2 News so they can let everyone out there know not to make a online order to Subway,they will just make excuses and blame Corona for short staff,but still keep your money at the same time…I thought you wanted your guests to be happy????Subway USE to be almost a daily thing for my son and I..We go so much,they know exactly how we both like our subs..But if you would rather keep my hard earned money,ignore me,and call me a liar then I hope God forgives you……
Why are subways not taken my coupons for buy one get one free. I have been to a few in my area and they won’t take them. So why send these coupons out if they won’t take them. This is wrong. This coupon goes until the end of July. Being turned away from getting this and even my other coupons as well.
When I woke up this morning I was looking forward to a Subway club so I go to work on my lunch I go to Subway I go there Subway club is not the subway club anymore and they said that it’s made with three different meat mayonnaise and lettuce if I don’t want that stuff then I just don’t want it but you wouldn’t make it the way they used to make it I couldn’t add anything but they can only minus really so I asked for a turkey club they said they would charge me extra for the extra meat that used to be on a regular Subway I couldn’t get the veggies I wanted and then at the end I asked for the vinegar and the oil in the packages because my sandwich would have been soaked by the time I got to it they don’t have any in the packages then they going to put in the cup and tell me they don’t have lids I looked at them and turn around and walk the out not only that because customer service number is not customer service no more you can’t even get a hold of them I have to go online to make a complaint
Why do I have to drive clear across town to get a subway that will take a coupon? I thought all subways would honor yalls coupons but the one by my house said they don’t take the coupons..
Why may I ask won’t they take coupons
I am a police officer in Fair Grove, MO and I am currently with a citizen who has a complaint about how she and her family were treated. Ms. Romines contacted me to advise while waiting in the parking lot at the Fair Grove Subway she felt she was rudely treated. A male employee came out to advise Ms. Romine she could not sit in the parking lot it was for Subway customers only. Ms. Romine understood and was preparing to enter Subway to place an order when the male subject displayed the white supremacy sign to Ms. Romine and her 15 year old son who is of a different race. Ms. Romine addressed the subway employee and he advised he was not aware of the meaning. Ms. Romine then spoke to a female subway employee as she exited the store, she believed this person was the manager and the female did say she was the manager. The manager contacted her and spoke to her about parking in the parking lot. When Ms. Romine mentioned the encounter with the subway employee to the manager the female manager through her hand up in the air and rudely said to her “oh please, lady” . The manager kept walking and exited the business.
In this day and age a tad bit of courtesy goes a long way. Behavior such as these in my book should be addressed.
I RECEIVED A COUPON FOR A BUY ONE AND GET A FOOTLONG FREE. NO ONE WILL HONOR IT
This is not a complaint…..it’s a praise of Subway employees. I left my credit card at 4335 Lake Michigan Dr Grand Rapids Mi. Fir 5 days and when I retraced my steps and called…….sure enough it was there. With the stress of our times anyone of those employees could have used it for food or gas………..so many necessities. Please reach out and give them kudos……….and maybe a reward. I am spreading this good news and encouraging people to visit a Sub Way sooK
Get coupons but no subway will take them?…
I am so disappointed with my last two orders..the order tonight was for 5 sandwiches..two of which were not how we ordered. my topping were completely wrong and my wife’s wasn’t correct either.
To whom it may concern, I walked into a Subway in Delray beach on Military trail Sunday night June19th. Their was 1 woman working and said she was on her break for the next 25 minutes. She said I had to wait till she was finished. I walked out and went to another Subway. Is there anything that you can do for me.
How can you stop selling the wraps?? I order them at least 4 times a week?! I can’t believe your taking these off the menu
Why can’t you get someone to open a subway near me? We have no place to get food without riding 10 minutes yet we have a very active Food Lion grocery store and Monroe Pharmacy with an empty corner store on Sunset Drive in Monroe, NC 28112. We need a subway!!!
Subway is being trashed all over the internet for offers that are either emailed, online, or mailed. I spent an inordinant amount of time trying to order 2 footlong steak subways for $5.99 each. The offer had been emailed to me. Trying to order online, as needed, out of 9 stores only ONE store accepted the offer. When I went to complete the order, however, the regular price, not the $5.99 price came up.
I will be positive, and assume the time I am now taking for this email, will not be at waste as well.
This offer does not expire until 6/20/22
I was at a Subway a few weeks ago me and a friend were going to order some sliders but couldn’t because there was no bread for the sliders ( mind you it was a Subway within a Walmart Store) so wet went throughout the store to find something else to eat went BK to sit down in Subway to eat it was an extremely Hot day we were waiting on the car to get fixed near by the lady behind the counter knew we were there stayed in the back almost the whole entire time we were there we were down to our last few bites and she comes out to inform us that we weren’t allowed to bring outside food into the restaurant and sit I informed her that due to my health issues I refused to go outside and sit in the heat as to that it could make me sick she tells me that she didn’t understand me my roommate was with me and started talking to her and she understood every single word he said down to the last letter. I’m not ok with being disrespected by your employees and if you are going to hire anyone they should have better English and not be so Curt and rude her mannerisms we’re off the charts rude uncalled for on every level upon merging to go BK to Walmart there next day I made it a point to let her know that I would be complaining about the service we received from her she yet again claimed she didn’t understand me and I told her if course she didn’t cause she spoke very little English and I know God and will she understood every word that came out of my mouth I’m not a Happy Customer on any level of she supposedly”Can’t Understand Me Then She Can’t Understand No One Else That Walls In To Place An Order And Therefore She Should Not Under No Circumstances Be Working In Such An Environment If She Can’t Understand Anyone”this shouldn’t be tolerated it needs to be understood that customers like myself is there very reason she has a paycheck let alone a job I hope that something gets done and she has a talking to cause she needs one desperately I would prefer my name not mentioned to her but she does need to learn how to do her job or find another one that suits her better
I was just at Subway and told them I had a coupon for a 599 foot-long. I asked if I could use a wrap. She didn’t answer me but turned around and grab the rap. Then made my sandwich. When I got to the register she said I couldn’t use my coupon. So I refused my order Because I didn’t have enough money to pay for it without the coupon. Then I walked over to the gas station park to get a drink. As I’m paying for my drink The subway girl walks up to the cashier at the gas station and starts complaining about me right in front of me. BAD FOR BUSINESS! I will not be eating at your Subway ever again. Unless that girl is reprimanded.
Sent My Wife For A Tuna Sub To Subway “Wautoma Wi” $ 9.50 Was A PIECE OF. THERE WAS A SMALL SKIDMARK OF (TUNA??) WHEN I CALLED TO COMPLAIN ONE OF THE PEOPLE WORKING THERE SAID,WE DON’T CONTROL THE PRICES .I WASN’T CONCERNED ABOUT THE PRICE…I JUST WANTED A DECENT PORTION. WHEN OFFICER SCOTT CALLED ME (THAT YOUR EMPLOYE CALLED& SAID I THREATENED TO HARM YOUR EMPLOYE I ACTUALLY THOUGHT ABOUT BRINGING A “FALSE STATEMENT COMPLAINT AGAINST YOUR CORPORATE HEADQUARTERS.I KNOW EMPLOYEES ARE HARD TO FIND IN OUR CURRENT WORKING WORLD. BUT WHEN ONE OF YOUR EMPLOYEES MAKES A FALSE STATEMENT TO THE POLICE DEPARTMENT, IT MAKES ME WONDER WHAT THIS WORLD HAS COME TO .YOU REALLY NEED TO INTERVIEW YOUR EMPLOYEES MORE & MAKE SURE THEY ARE CAPEABLE OF WORKING WITH THE PUBLIC WITHOUT MAKING “FALSE COMPLAINTS AGAINST YOUR
VALUDE CUSTOMERS .(WHICH YOU JUST LOST)!!!! I APPRECIATE YOUR TIME ON THIS COMPLAINT
Hi, I would like to find out about Subway’s in BAHRAIN at the mildest Arabian gulf, we are interested in re-operat the brand.
I am writing to complain about the new white bread that is out right now. I work at subway and I know first hand that something is different. I do everything the same way when baking but my bread turns out extremely flat and is almost impossible to cut! The end result is unacceptable. It needs to be changed back. All of our customers have been complaining about all of the new decisions someone has been making. They need to bring back the original sweetonion sauce, bring back the original Chipotle southwest sauce, bring back cucumbers, and change the bread recipe back. We have had so many unsatisfied customers due to these changes. Thank you for your time.
Can your employees not read? Its time to revamp or shut down
I need to speak to someone about management at the Subway in Claypool Hill, VA inside Walmart.
Yes I have a complain about one of your subways store.On June 4 my husband n I went to subway on 1846 N. Valley Dr. Building B in Las Cruces N.M. We bought 2 subways they were bad, the tomato was old so was the cucumbers it made my husband sick. He threw it away at the store they didn’t want to hear my complaint, The only thing that was good was the cookies.
We placed our order online using the app. When husband went to pick up our order they were out of the bread we ordered (that’s fine sub it). My order “the all-american club” was not fixed correctly. The person making it said it comes with roast beef, but the one I looked at online has ham, turkey, and bacon. The all-american club I got had chicken(they were out of turkey, it’s fine sub it) and ham…that’s it. No bacon. They told my husband it does NOT come with bacon at all. PLEASE fix this as I have had to break down my sandwich the last 4 times I go in point out what goes on my sandwich. (At 3 different locations)
I cannot stand the way Charles Barkley represents Subway on these commercials and the way that he speaks to the other sports athletes
Who does Charles Barkley think he is I don’t like his attitude on some of on most of the subway commercials the way he speak to the other cohost like the other basketball players I cannot stand Charles Barkley’s attitude
Good afternoon, I would like to know why the ac has been broken at your location on Broadway Greenlawn long island ny has been broken for over a month… I’ve been in there a few times and it was so hot I felt sick and like I was going to pass out. The poor employees there are so nice I don’t understand why they should suffer like this !! Please get on that owner to fix this immediately it’s 95 out today and in there it’s probably closer to 110. Please help them. Thank you, Kim Mitchell
My problem is that I feel it is unprofessional for a General manager to be outside in the back smoking weed and high on whatever plus not having enough help or helping out when the condiments are not stocked to Subways professional standard. This is at Store#7066 Gm name is Eamuel Lewis. I have been coming to this store for pre COVID and these last 5 months is the worst comes service I have seen and had with the exception of the new Assistant manager and Javeon. I have been that store and see the GM be rude to his employees and talk to them on an unprofessional manner in front of customers. He need to be let go or loss a 20 year customer. I have been coming to subway locations when Subway use the slogan the home of the foot long and cut the bread in V. Thank you hope you make the right choice.
THE NEW TERIYAKI ONION IS HORRIBLE BRING BACK THE ORIGINAL ASAP
We recently visited the subway at foxwood plaza in ocala florida, while on vacation. We had coupons because we wanted to try the new sweet onion teriyaki steak subs. I am not one to complain but clearly the young man working there at 5 pm gave us the worst experience in customer service. He either needs to be retrained or fired. I realize how hard it is to find a hire during these new times. The gentleman behind us walked out to! He said we were extremely rude. He also mentioned if we gave him a good tip he would make us a very fresh sandwich. I do not enjoy complaining and I tried to give him a second chance. We are from the northeast and we really enjoy a good sub. If we do return we will have to visit the subway on 200, even though it is farther away. Thank you for your time!
When I try to redeem the coupon for free chips or free cookies with the purchase of the two special Footlong sandwiches I’m told I cannot combine both coupons so I would have to pay full price just to get a bag of chips or cookie is that your policy?
Charged for cancelled order
Is the Kilmarnock VA Subway permanently closed?
2 fools at campvillepsville ky bypass
Cheat on change and blast music
5/25/22- I got coupons in the mail for Subway which I eat there often. The coupon said but one footlong get one FREE! I ordered a American Club ($9.29)??? and a Turkey Sub Sandwich ($6.49)??? and the young girl working told me she couldn’t honor my coupon because it had already been used..!? I tore the coupon out right in front of her and she she still charged me $14.91..!? She over charged me and I told her I eat here often and when I get these coupons my order is usually around$10.00!? I’m so mad due to the fact that I told her she simply needed to charge me for the most expensive sub sandwich plus taxes and she replied”well the register came up with $14.91??? She OVERCHARGED ME and she knew she did but still demanded the $14.91. What’s the point of using coupons that are good til 6/25/22 but Subway won’t honor them. I’ll go elsewhere for subways because this is NOT the 1st time this has happened to me at that store. She even held up the line to call the Manager..!? With the price of food I only go out to eat when I get coupons but it ended costing me more! I’m not going to any Subways anymore until the Corporate Office fixes whatever’s wrong with their bogus coupons! Thank you for hearing me out!
Subway 7381-0
Phone: 307-514-0751
2301 Lincoln Way Ste A
Cheyenne, WY 82001
Served by: 4958 5/25/2022 6:29:32pm
Term ID- Trans# 1/A-296380
Host Order ID: SPM20220525062931
*I THOUGHT I SHOULD BRING IT TO YOUR ATTENTION Because This Is Going To Happen To Somebody Else!!!
I would like to report an incident that happened about a month and a half ago and I am just getting to reporting this incident.
After work I went into a subway at 4630 Wyandotte St E. Windsor, ON
which I frequent quite often at just before closing time and was greeted by very to rude young ladies who were upset that me and my girlfriend were there at closing time.
We got our food and left.
15 minutes after I got home my door was visited by the Windsor Police Department as one of the subways employees reported that I was under the influence.
I do not drink or do drugs as my business is mixed martial arts and fitness the police could clearly see the error of these young ladies and apologized I contacted the management of the subway who is the nothing to rectify the situation.
Apparently you train subway employees in the recognition and determination of inebriation and intoxication in your training programs. Additionally this is just prior to the removal of the mandates so both employees had masks on as well as me and my girlfriend had masks additionally were physically distanced and she was behind a glass counter. I’m sure she has super skills for the assessment of intoxication as a subway employee!
I will be making this story public and will be going to the media regarding the embarrassment and insult that I received by these employees of yours doing this I will also be seeking legal counsel in the future!
Sincerely,
Sean LaBute RRT, BAS,MSc
Problem with service at Subway in Springfield, Tn. on Saturday 5-21-2022 I need to speak to the owner please My number is 913-568-xxxx
I was let go for no reason only work 4 days can someone please call me back 513-433-4195
have a Subway shop stores quit taking coupons in the Memphis area.
My rewards card has been frozen. It happened on 05/08/2022 when the subway employee had problems with it, and they tried to fix it to no avail. Another employee tried but could not fix it either. I was told to call 1-877-697-8222. I called this number along with several other numbers and nobody answered.
I just downloaded the app and it is still frozen. I can’t get help from your website. When I call the number(s) for Subway, everything is digital only. I need to speak with a qualified person to help resolve this issue. Please contact me asap.
Thank you
Worst sandwich shop I ever attended. More bread than sandwich contents. What a waste of my hard earned money.
Bring back the sweet onion dressing. Our store only has it with teriyaki sauce in it.
Due to high costs for your food and that you have taken a subversive athlete who does not agree with the values of our United States. We choose not to be affiliated with your restaurant chain any longer. Hope things will change in the future.
I use to buy my Subway everyday for years, now I stopped because the taste of your new sweet onion sauce doesn’t go with my favorite tuna sub.
I can’t believe you screwed up as if it’s not broke you don’t fix it..
Remember New Coke..
I was in the parking lot yesterday with children in the car when a lady that looked like she is the manager was smoking weed in her white Acura suv. Looked right at me and rolled her eyes needless to say I did not eat at your restaurant and I won’t having someone run your restaurant like that. She lucky I didn’t call the police. Very unacceptable. How dare you
Hello I took a amtrak train ride to crescent city with a bus stop also we stopped for a lunch break there was a subway there I went in and ordered a locals best sandwiched I took a bite and a string of fat longer than my sandwiched the worst pastrami ever I spit it back into the sandwiched threw it away I would like to here from you my address is 6309loring circle bakersfield California 93309
My order from Subway #483-1 on Saturday May,14, 2022 was completely wrong. It was for another customer. The sandwiches were not taped but open. Tried calling the store for over 2 hours and each time I was hung up on. I want a full refund for $15.43 plus my $2.00 in points for a total of $17.43. My card # is4306 7900 0289 xxxx expires 10/24.
Trying to find store picker is futile so here goes. Stopped going to store on 59th & south Sooner as they were always out of something. So I go to the Store on SE 29 in Del City OK. went in early to get breakfast sandwich that my wife loves. The tell me their out of egg.. So I go ahead and go to the store on S Sooner Road in Oklahoma City go in there and get told same thing out of egg. as I am leaving I see the lady from Del City store going in. Hmmm must own more than one franchise. leave there and decide one more try as it is mothers dy and my wife really would like the breakfast sandwich. I there is a Subway in a Truck stop at I-240 and S. Sunnylane. Go in and a very nice young man promptly come to serve me and guess what he has egg. Get to chatting with him and he says he cant remember every being out of egg or anything else. Is this just a case of a franchise owner that cant manage the stock or try to cut corners. I generally go to Subway late in the day and get told they are out of something make me think they were just in a hurry to close the store. Started to just leave the store because they were out of Tomato then she said wait a minute and plopped a tomato in the slicer. I hate having the extra distance to get what I need but even more so hate the feeling I am being lied to. Don’t tell me supply chain problems due to pandemic I dont encounter that at other places.
please go back to the old onion sauce!! i didn’t know you changed it, i went to the drive tru, i always get tuna with sweet onion sauce, got home took a bite, i was not happy, at first i thought it was a mistake, but then i saw it wasn’t. it is horrible with tuna!!! please bring the old onion sauce back!
Portage wi, subway wouldn’t make us a party plater. We have done it many times b4. Now u don’t. Come on. Every disappointed. Sorry u lost our service.
Your new sweet onion chicken teriyaki sucks, separate it again, or I will never buy from there again.
Was just a few feet in door of Subway on E Ben White in Austin Texas. As soon as I opened the door Sally a employee, told me no..you can’t come in here. I have never had any encounter w her or anyone for that matter in this store. She said I cussed someone out in the store and I did no such thing. I don’t like being repremanded door. Something not true or someone who has hate for no reason at all. I would like some consequential action be made for her being so rude. And mean. I told her she had the wrong person. Wouldn’t listen. So I left. Her name was Sally a middle aged or older short heavyish Hispanic lady. It was not a good feeling when already have such tough things to deal with.
I have had several bad experiences with the Starke, Fl. location, next to Sonny’s. This most recent visit will be my last. If I find other locations treating customers this way, I will boycott this chain completely and smear this company every chance I get. I’m absolutely fed up with whoever owns this location. I would tell them so but they refuse to speak to me. You should probably look into this and do a better job looking over your franchise. Unless you like your company name being on the same level as the garbage in your dumpsters.
Bring back the sweet onion sauce, that sauce with the teriyaki in it is nasty… Most of us liked it the way it was
Store in Orlando, FL, 32806, #2823 140, S Orange Ave. Have been faithful customers for years, you have someone working at this store, drunk high on drugs, didn’t get his name, but he was asleep in a booth when we got there. Won’t be back till he’s gone!!!.
On May 7th 2022 at 3:47 p.m. I purchase one chicken teriyaki sub for $8.99 one chicken teriyaki wrap for $8.19 the sub which should have been a hot sub was cold this chicken was cold the cheese would not melted on either sub and I was not pleased with it at all I have my receipt if you need a copy of it the lady that was working she seemed to be overworked and extremely tired I don’t know if that was the case but that’s what it seemed to me. The total of my order was $23.46
Bought a sandwich platter over $40 and NOT a single chicken sub. Had to send daughter back to purchase chicken subs. Totally disappointed!!!
Yes, I was cussed out and threatened by a subway employee and this employee is still working there. I even asked 2 managers to pull the cameras because I could not believe this girl was let to continue her normal job. It was appalling and disgusting.
I am at subway in Yucaipa off of Yucaipa Blvd, is that a Corp store or franchise. Cause the lady making the sandwiches is Avery rude, disrespectful and no customer service skills, I will never come back to this store again and will tell everybody it is 11:22 am may 6.2022
I have asked my daughter, who is a MINOR working at a West Los Angeles, CA Subway location to ask her manager to reduce her hours, and the manager continues to ignore her requests. First, she is scheduling her for more than 5 hours on school days, as well as 8 hour shifts on days preceding a school days. This is against CA labor laws. If this is not addressed and resolved, I will be sure to get an attorney and file a formal complaint with the CA labor board.
STORE # 33383-0 in Westerville, OH…Ashlyn Roberts was veryyy kind, knowledgeable and pleasant…It was a breath of fresh air…Please do something wonderful for Ashley because not everyone is as pleasant.
Now 2″ wide foot long rolls!! How stupid do you ceo’s think we are. Well no more skinny subs for this family!! I have a picture with a tape measure!! I’m so disappointed in this company!
While I was in the store in Charleston Missouri on May 4, A young man walked in to go to work and decided before taking my money for my sub, he would make a phone call. He never bothered to put the phone down while he was taking my money. I told him, I would appreciate it if you put your phone down while you’re waiting on me. He became very belligerent and threatened me bodily harm. I have never been so disrespected in a subway in my life. He got within 1 inch of my face and was yelling and screaming at me. I don’t know what his problem was but there is no way in hell I will ever darken the doorstep of this subway again. The manager, her name was ROCKY was very professional about it but this guy went over and above being rude and obnoxious. He threatened me numerous times. I would appreciate if someone would look into this for me
I had the rudest lady at subway today.
She growled at us when we arrived around 8am. Put sprinkle cheese on 5 trays of bread.
Never Saud welcome or good morning. We waited patiently. She looked engrossed in her sprinkling activity.
Then she was rude when and acted like we interrupted her routine.
We started to order 2 footlongs. She cut the bread and then tells us her toaster is down and she will have to microwave our sandwiches.
Which she could have let us know way before ordering while she was doing her prep work.
Her face was all curled up.
She was having a really bad day I’m guessing. But she lost a $25 sale. We ended up leaving and not accepting q microwave masterpiece.
Young girl. 20s. Black long hair. Thin.
Just horrible customer service.
As we left she gave us a nasty look.
I don’t know if she was the manager or an employee. We don’t usually eat at this location.
05/02/22. In Errol Plaza Apopka Florida.
We left and went to Winn Dixie next door. Spent 60$ in sandwich making and enjoyed a nice breakfast despite the poor start to our day
Alan at the subway at 1314 Market ave nw in canton ohio was very rude and unprofessional. He took longer than 15 minutes to make my sandwich before another lady took over to do it. He looked like he was high on drugs.
Why does the Subway in Cedar Lake, IN not take Subway coupons? Every time I go in there, there is someone new working. Not just one, but the whole crew.
A couple days ago I visited a Subway normally eat at one 5-6 times a week Bought a 12″ Sub 1/2 tuna 1/2 steak
Neither one cost more than $10 I was charged $14 Now I spend my $ somewhere else as for my employees they ride with me to lunch and eat where ever I go.
estamated loss for SUBWAY about $1500 month Now the mexican resturant gets our money
$18,000 a year in spending over $4
I ordered on line a foot long meatball sub, a steak and cheese and a rotisserie chicken. The meat ball sub was correct but all the toppings on the chicken and the steak and chees sub was messed up. The steak and cheese was supposed to have provolone cheese and green peppers and the chicken was supposed to have mayo, pickles, tomatoes and extra onions. The steak and cheese came with the mayo, pickles, tomatoes and extra onions and the chicken came with the cheese and the green peppers. when my husband went there to pick up the order they forgot the cookies and the chips. he had to remind them in order to get the chips and cookies. This is by far the worst Subway I’ve ever been too. They never get the order correct unless you are standing there telling them what to do. Reference # 6826513622610766, served by 999997. This is order number 8F29EF29-09. the date is today 4/30/22 at 5:44pm with a pick up time of 6:00pm.
I have ordered protein bowl with oven roasted chicken. I ordered extra cheese, chicken. Bacon and pain for it. I picked up a salad with 2 pieces bacon and a few pieces chicken. No extra anything but lettuce, which I ordered less of. This is the 4th time. I am feeling ripped off.
Unethical handling of food and management. The wautoma WI facilities is forcing people who have been activly throwing up to come in for scheduled shifts despite them being legally unable to be working with food.
A girl making subs would not stop coughing, I asked for her to put a mask on, she gave me a nasty look and DID NOT put it on! So I left.
I placed an online order. The money was taken out of my account. The subway never received my order. The money needs to be refunded as I received nothing. Let me also add the annoyance I feel not being able to call and speak with someone!
Your store I go to get to get three sandwiches for lunchtime being it is 11:43am bright sunny day so no snow or rain in TX but as always this store closes when it wants!
Absolutely not happy with Subway. Overpriced and the quality of the bread is extremely poor. Old, dry and falling apart bread. Completely unsatisfied customers.
There were bones in my Rotisserie Chicken sandwich that I was sharing with my two year old. When I tried to email subway about it, our store won’t come up on their map. Therefore, not letting me write my complaint.
My concern is at the south store in Norwalk Ohio the staff there is terrible, the shift leader Alisa has a very bad attitude on her work ethics and is not a good people person at all and there is alot of fooling around/people not doing there jobs wait time is awfull please review the cameras and check out what’s going on up there something needs done thanks for your cooperation in advance ..
I tried to order a sandwich yesterday and the website kelp yelling me that my CVV number will not update. Looking at my credit card you charged my account. Please credit back to my card has I didn’t pick up the sandwich bc if the cvvnumber issue.
Subway in Reidsville Georgia. this is the second time I got a long hair in my sandwich. Why do they not wear hair nets. This made me sick as a dog.
Hello I live in a reside in Jacksonville Florida and there is a Subway located on Kings road that is the nastiest store the people are rude the owner is disgusting as a person she doesn’t even let you use the restroom she said you got to be a pain customer which she didn’t even let me get my foot halfway towards the bathroom before she just looked at me and automatically stereotype me however I drive a Mercedes I have a message degree I’m 35 years old and I have never felt so disgusted bye it’s supposed to have ownership of a business I’ve just never been so violated as a person every time I go in the store she has a attitude she’s rude as all outdoors and I just don’t think that she deserves to even have a store or she don’t deserve the position that she’s in maybe somebody else need to take over because everybody that I know including myself complain about the store and it’s the only one in our local community and we love Subway we just don’t like her store and how she writing and I asked her can she please stop being so rude and train her employees tonight do the same and leave by example a little better than she does so that you don’t mean I can get my sandwich and she can get her money because that’s exactly how she cheats I’m just that and I wouldn’t even say that but she doesn’t value them at all I know she doesn’t value my my service I would love to complain about her everyday because it is disgusting and I don’t think that nobody should have to go through that one is spending their money and it’s against the law to have a working establishment working bathroom. And I would like somebody to reach out to me inreards to this thank you
If you were going to sell Italian ham you should learn how to pronounce it correctly. Phonetically speaking it is cob a goal. It is set together and quite .M
I live in Delta Utah . I have been to subway 3 times in the last 3 months. I use to go all the time but the help did make our sandwiches the way the should have been made. For the past 3 months the toaster oven has worked and I asked why the employes said because the store doesn’t make enough money so they did care if its working i use to go 2-3times a week
I placed an order at the subway location located at 15135 North Freeway Suite 200 Houston,TX 77090 at 4:30 PM CST. My order came in at 4:33 PM CST by email stating that my order will be ready at 4:50 PM CST. My order number is 0B585CDA-8A. I get there at 4:45 PM CST. No one is there, the open sign is off and the doors are locked. I returned to see if they were open at 5:45 PM CST to see two people inside of the subway sitting in the back office. I came inside the building no one acknowledged me. I had to ask one of them were they gonna come up here to see what was going on. A young girl approached the front. I proceeded to tell her that I placed an order online. Before I could even finish a my sentence, she stated the order didn’t go through. I then asked her, are you going to check my order number? She walked in the back to the other lady sitting at the desk and said, “can you come tell her etc.” A heavy set lady with braids and a fade around with gold all in her mouth walked up. I began to tell her I placed an order online. She interrupted me and said, “that aint got nothing to do with me because she just got in and my shift just started. You’re the fifth person coming to here with the attitude about an order.” I told her I didn’t have an attitude until I was not acknowledged when I walked inside of the building. She told me my order was not her concern. I told her it is her problem because you work here. She told me I’m not worried about what you got going on you cancel your order and walked away. I asked her how to cancel the order and she told me figure it out. That is not good customer service at all she needs to be fired. We then began to have a shouting match and she cursed me out. She told me that I had an attitude with the lady the young girl that was helping me and that the young girl did not work there. My first thought is why do you have someone that’s not certified or knows subways handbook to be behind the counter assistant customers. I’ll need a refund ASAP & she needs to be fired. I am very disappointed in the lack of empathy and de- escalated training the manager has. She is not a good look for the Subway Franchise.
I am giving a complaint I ordered online when to go get it was never done had to wait for it to get done at the subways I ordered from plus I ordered 3 sandwiches and 2 was not done right at all like really I was so mad and pissed at this situation cause I am always going to that location to find out they are messing up this bad.. I couldn’t take back the sandwich cause I was almost late to My appt but to see it like that I even took pictures of both shifty sandwich they made.. money don’t grow on trees just to spend like that.. this is my number if someone can call me 401-248-xxxx
I ordered a footling All American Club around noon today. I asked to have it microwaved 35 second. This is a norm for me .The girl said no we do it 110 Seconds . I said they do this for me all the time . She grabbed the sandwich, put it in the microwave very madly and set it for 55 seconds and not nicely. She was very rude about it She was angry and left the station. My son noticed the meat was warm . He was not happy . What did it matter to her how long I wanted it done? Not happy.
Phone 320-587-xxxx
Hutchinson, MN 55350
I want your SWEET ONION SAUCE BACK.
I
It clearly states on the website and on the door at the Subway on Washington rd in Augusta that they close at 11 pm on Sunday’s. Well I pulled up at 9:50 pm and while my husband was standing at the door holding it open an employee grabbed the door from him and pulled it closed while saying they were closed. We explained that it wasn’t 11 yet much less 10. He continued to tell us “sorry but we’re closed.” My thing is is that another woman was allowed to come in and place her order right before we tried walking in. It was very rude and unprofessional as hell and I will never return to another subway again. I’ll gladly get my weekly sub elsewhere
Barberton downtown closed at 2:30 pm. 4/24/22. Looked like the adolescents who worked there had somewhere better to go than make a sandwich for me with all compartments filled with product as I stood at the counter. I wouldn’t have thought Subway operates there stores in such a manner.
Why do the subways in my area refuse to take the subway coupons. What is the point of having coupons if you cannot use them at subway. Pascagoula, ms
4335 Lake Michigan Dr NW, Grand Rapids, MI 49534. Why does this store close at 4pm? Is it policy for employees to sit in front of doors and smoke marjuana while open for business? Noon to 4pm. But after 4pm store is closed so what are they doing till 9pm? The custormer service is sub par by far. That girl is so rude
Hi My name is Mandy I was in a location yesterday with a coupon was told you no longer take coupons why gibe them out
Please do something about the subway on 107 biscayne blv miami FL.
My friend and I observed 2 large rats coming out of the storage room.the health inspector needs to do something
I’m fed up with the store in chickasha Oklahoma the manager in there is down right rude ALL the time!!
i did not receive my W2 for 2021 and had to file an extension for my taxes
Went to a Subway and they would not accept my coupons in elburn
I REALLY WISH YOU WOULD GET A GLUTEN FREE FLATBREAD. YOU QOULD GET MORE BUSINESS CUZ THERES ALOT OF PEOPLE OUT THERE THAT CANT HAVE GLUTEN N WOULD LIKE TO BUY SUBWAY SANDWICHES. THANKS FOR READING.
I am absolutely frustrated and infuriated with the payment section on your website. I had two gift cards and my credit card. The site would not allow me to use both gift cards and then pay the balance on the credit card. It would not allow me to “reload” a Subway card I could not find a phone number to seek immediate assistance. After over an hour, I finally used only one gift card and paid the rest with the credit card. By now, the dinner experience we were seeking had been ruined. Fortunately, I did not wait much longer to order, because the local Subway had run out of bread, and my order was one of the last orders able to be filled. The store, at Blakely Road in Colchester. VT really went above and beyond to try to turn what had been a horrible situation into a nice meal. I have nothing but high praise for the local Subway and their employees. That does not excuse the frustration experienced at your website or the fact that I could not use both gift cards.This took place on April 15 from about 17:45 till 18:45. I sincerely hope you follow through and contact me. It is not the kind of experience a customer should have to go through.
The Subway Restaurant that is located in Jacksonville,Florida 32207.The address is 1325 San Marco Blvd and their phone number is 904-479-9980.One of the female employees called to argue with me,the customer about an order.She was rude and argumentative.She needs learn to be kind and professional.The incidence happened on 4/15/2022.
I find your pandering to ghetto athletes to be highly offensive and I am permentaly boycotting Subway.
Hello I am Noah Smith a former employee of 4364 Austin Bluffs Parkway Colorado Springs Colorado 80918. I have been trying to get my W2. I have contacted Jody a general manager and called and stopped in the store many times to get the W2 or how to request it Jody said ahe could not help me because she wasn’t my manager she gave me a web address to access it online but it actually was web address for customer complaints. I have exhausted every measure to get my w2. Can someone please help me or direct me to the correct site or a phone number for someone that can assist me
443 Hartford Rd., Manchester, CT after buying subway for many years I ordered online about $40 worth in nothing was really what I ordered they use the wrong bread and some of the sandwiches they gave me a timer of 27 minutes when I got there there was only one person Working in the front the other person was in the back in my grinder we’re not made yet because of this whole deal I will never go back to any subway
The servers was very nasty and rude didn’t have good customer service skills the only reason why I did not walk out because I had a big order and people’s was depending on their food
I have been to two different stores I need Acworth , GA recently. Neither store would accept Subway coupons. There was no notice saying they would not accept. Employee just walked away when I asked.
Why print coupon papers when they are not accepted?
Subway sandwich makers insult me in Spanish. I know Spanish. I’ve learned from the Owner at Mercer Island WA is not worried and condones this behavior. Her note to me indicates that insults were not to my liking. UNAMERICAN experience. Folks if ugly, green card holders with painted eyebrows insults you, don’t be upset. WOKE, Let’s go Megan Rapino!
Dear ********,
I want to take a moment to thank you for contacting me and sharing your feedback regarding your recent Subway® experience. I recently came back , I was out of country from last 2 weeks.
I apologize your last visit did not meet your expectation. I will share your feedback with my team to improve our customer service.
Thank you for being a loyal Subway® customer and we look forward to serving you again in the future.
Thanks
Mandeep Jhajj
Does Subway in Jurupa Valley California on Pats Ranch Road in Limonite never have soup I came here for 3 weeks straight and still no soup papered it’s ridiculous.
Subway in Racine ,wi on Washington avenue does not honor coupons why is this,and there sandwiches are small I won’t be buying your product Anymore
I am absolutely appalled with Subway right now. They build an app so you can order conveniently and securely (so I thought) and then an employee I can only assume at the same store steals my card number and helps themselves to lunch on me for 6 days straight. I only noticed it because I got a notice that my account was overdrawn. All the charges were at the same restaurant and random times and amounts. I am now having to replace my card and file a claim with my bank to get my money back. I have never visited this store in person so that tells me that the app transferred my card information to the store for some disgruntled employee to steal.
1205 Hampton Ave St Louis Mo your 2 Black Females at 2:11pm are wearing their FaceMasks on their chins.
I feel there should be a Law against any firm who doesn’t give receipts for purchases! Subway is one and cashier gave me a ugly look!
me and my husband and brother and his wife went into subway in kannapolis nc yesterday and my brother tried to ask the person working a simple question about the bread and the worker got an addittude with my brother and was really really rude
My subway app was compromised and someone has been actively trying to order food with it. But there is no way for me to get in touch with anyone at Subway other sending a message. I hope that someone can contact me as soon as possible to help.
Why are you not accepting subway coupons anymore they are still being printed out
Does Subway only want only Bullies to support their brand and make sandwiches? When I was called a loser by a server and complained to Subway (twice) about it, I was ignored then blocked. I won’t be back ever.
Store #958 in NJ
Wanted a half pint of tuna and spinach and male worker refused to make it he kept trying to sell me the 10 salad I didn’t want that , after delaying for awhile and making me late back to my job from dinner break , the young lady finally made it for after going in the back and speaking to someone , I was made this order before from the same store the male worker all but called me a lier very disappointed customer . A memo should be sent to all your stores to allow customers to order small portions if that’s what our diet requires and not be rude about it . Thanks 980-777-3793
Hello?
I am a frequent eater of SUBWAY food. SUBWAY I want to use the payment method called G-point when buying and eating food.
Because if you use the pay method called G-point, you get cashback rewards.
G-point company 1555 Venice Bl. It is located in Los Angeles, CA.
The homepage is pointwallet.com.
Email to be contacted is hyxxxx @gpointwallet.com
thank you.
Does Subway discriminate their customer service based on ethnicity? Race? Religion? Just wondering….
Subway has changed not for the better your sub have less ingredients in them less cheese on them you only have 2kinds of flat breads no plain flat bread ii use to like subway no so much any more
Hi im a customer in Eugene Oregon I eat at multiple subway locations in Eugene and all of them are really good except for the green acres location at 1056 green acres rd Eugene, Oregon 97408. I get the sweet onion chicken sandwich and they charge me a dollar more for a footlong than every other location in town and also make the sandwiches extremely skimpy and they don’t marinate the chicken like every other location does and it hurts the overall quality of the sandwich very much and the managers reason for this is to cut back on waste she says… and the woman who’s always working there is extremely rude. Something needs to be done about this location because they’re not giving subway a good representation whatsoever. I’ll continue going to the other locations in town but never eating at said location again unless some serious changes are made.
Subway @
15327 Gulf Fwy Suite H, Houston, TX 77034
First time visit, experience was horrible. Walked in NO GREETINGS! 2 young Afri.Amer. girls working on 1 order for an AA man. There was an approx 1 yr old AA baby on a dining chair at the time with a snotty nose, dirty slip-on sandal using as toy in his hands while chewing on dollar bill that I thought was the customers. Well he walked out without baby so there was no other AA’s there except the 2 girls working so they ask for order and I told them immediately the baby was chewing on money so employee STOPPED MY ORDER to remove money from babies mouth. While taking my order the baby fell off chair was left to fend for himself. My son asked him if he was OK and baby just got back on chair. Employee looked over at baby and told him he needed settle down. Clearly, this baby had been here before and understood the rules. Employees had serious attitude taking order, and slow as well. They had also run out of cheeses and rotisserie chicken at 7pm and would not restock either. ATTENTION MANAGEMENT/CORPORATE: I HOPE YOU READ THIS. I will also send email to corporate just un case you all miss this. Clearly you all need better management and supervision. I visited store on 4/29
Is the Subway aloud to restrict what sandwiches I can purchase with a coupon?
Pull up by 8 to get something to eat.The employees came and lock the door and told me about 30 min until I get something to eat.Another customers pull up to get an on line order she told him he gonna have to cancel cause they have no Bacon. UNDERSTOOD RESTAURANT RUN OUT OF CERTAIN THINGS BUT CLOSE DOWN BECAUSE NO BACON IS UN ACCEPTABLE. JYST SALE WHAT YOU GOT.
About a year ago I tried to order online as you had a special at that time of something like BOGO as long as you ordered online. The online APP was not functioning right and would not let me order and kept saying there was a problem with that app. So I called the Fostoria Subway and tried to order and explained the online app was out of order. They said they would not let me get the BOGO as I was not ordering online. So I left. Several weeks ago I decided to stop in the Fostoria Subway again and ordered a foot long Roast Beef Sub. When I got it home the kid that made it only put some roast beef that had been sliced like Baloney folded over on the bottom of the sub. In other words there was hardly any roast beef and it surely did not look like your sandwich in the add. I have spoken to other people about my experience with this store and they reflected the same experience. The kid in question has dreadlock hair and they said they had to correct him in making their sandwiches. When told at other Subways about these incidents the waitresses explained it was not right and the people should complain to management. I love subway sandwiches but I will not stop at this Fostoria Ohio store again and waste $30 or $40 for nothing
every friday subway sends special offers by email to my subway rewards account, buy one get one free or buy two get one free and every friday when i try to redeem these offers online ordering is never available, these offers are only good for online orders… Subway sucks they scam their repeat customers!!!!
Had coupons from mail,the subway refused to honor any of them.
I never got my w’2 from the location off Harmon and Paradise
The manager atvthe poplar grove illinois subway needs managerial training. She is disrespectful to customers and to her employees. 😒 the way she speaks to customers and employees is absolutely disgusting. You people lost my business.
Back on 2-6 Thomas Hunze said he was going to mail me coupons due to a incorrect order we placed for pickup. Emailed him on 2-21 and 3-8 with no response that I have not received.
I have talked with the subway store manager many times, and despite him telling me “it’s fixed” my subway card does not work when I purchase your products. I probably won’t be buying your subs any more!
Hello you’ve got a store in Beverly Hills Florida and a woman Ashley that works there, I think she was a manager. She definitely should not be working with the public especially with food. She has sores on her face, a very abrupt personality and was quite hard to work with as a customer.
Why is it that your Prineville shop Oregon does not Answer The phone? I know the manager said not to but why??
Placed order online for the Subway in Hull, GA. First off when I got there it wasn’t ready and there was a line of people. Only one girl working so she continued on working the line. When told it was planned online she decided to make my sandwiches. So my Subway club had so much mayonnaise when I got home I had to take the sandwich apart and wipe down everything to get it off. Second I ordered a steak and cheese Baja, told her I didn’t want it toasted and she replied you have to have it toasted, wait what? I have to get my sandwich toasted and I don’t want it toasted??? Completely disappointed in today’s experience.
out of russia, please
Hello, I love subway…but why did you change the name of the subway melt to the All American? All of these years and you change it…makes no sense.
I have videos of your employee lettting her friends behind the counter talking over the intercom & doing as they please. While i also recorded arriving at 5:31 (only car in drive thru) pressed button 5 times. NEVER GOT GREETED. So i pulled up to the window (honked 10 times) finally someone comes to window “kayla” is her name. She said she is busy. But, that isnt the case she was out front smoking with these 2 homeless people who hold signs on the road by subway. && the guy actually went through the doors and up to the register and started talking to someone who pulled in (waited avout 15 mins) and finally after that intercom beeping over 15 mins he just strolls on thru and start talking to the person laughing, have a good old time then they all run back into the lobby. Mind you, i was still at the window . Never ordered, the 2 vehicles behind me just left. After blowing their horns repeatedly.. i have everthing video documented (for the time aspect of the encounter) then after ordering i waited 27 mins while they were back in some hallway together (the 2 homeless drug addicts && toothless strung out subway employee) then finally finally i got a SINGLE PROTEIN BOWL. (I HAVE MY LIST WROTE OUT OF THE TOPPINGS I DESIRE) && GUESS WHAT????? I GOT MEAT (I PAID FOR DOUBLE MEAT & CHEESE) NO CHEESE NO DOUBLE MEAT && ABSOLUTELY NOT ONE VEGGIES ON TOP. ALSO, THE TEA IS SPOILED. NOW ,I KNOW FOR CERTAIN YOU HAVE GOTTEN 100 IF NOT 1000 OF complaints from this location many times. Because everyone (my employees at the hospital refuse to get food from this location) for a single subway to have SUCH HORRRIBLE SERVICE && NOTHING HAS IMPROVED IN ALL THIS TIME, IS A CRYING SHAME. I AM TEMPTED TO POST EVERY LAST ONE OF THESE VIDEOS ON SOCIAL MEDIA. HOWEVER, i will wait to see your response and quick action to resolve this issue && the issue from happening to others in the future.
I DIDN’T GET WHAT I PAID FOR
I CALLED THE STORE NO MANAGER AVAILABLE TO HELP
CALL OR COME BACK ON TOMORROW WAS THE REPLY I GOT order #803417B1-95
8430 W Farm Rd
Whoever (a female she refused to give me her name) worked last night needs to be fired. I called about my order that was charged to my card but said something was wrong with order. I was just calling to confirm order. The girl did not ask my name and started saying we tried to contact you 3 times. I let her know I just made the order 1 minute ago and asked what she was talking about, she said we do not have the products for your order, I asked what products they did not have she said eggs and meatballs I told her I did not order that and she said ohh well what is your name I said Ashley and she said we did not get that order. I asked for her name and she refused to give it to me. I STILL HAVE A CHARGE ON MY CARD AND NO FOOD WAS RECIEVED
Subway in keil WI had people seeing food with hair not pulled back and getting in the foid
Would like to speak to someone on how to file a complaint on a store
When you get out of Russia I’ll go back into Subway.
TUESDAY EVENING 3/22 THERE WAS A PROBLEM WITH MY DELIVERY ORDER. ID LIKE TO SPEAK TO SOMEONE AND RESOLVE- THANK YOU DEANN CLOUD 708 / 491-xxxx
I ordered 3 subs at my subway in Walmart. When I went to pick them up the store was closed. 3 days later and the store is still closed. I have contacted subway through there website to get a refund but have not gotten a response.
I placed an order today online at this subway. I’ve never left an establishment feeling so belittled as a customer in my life. Times are hard right now and everything is expensive. All I wanted was what I paid for with my hard earned money. I used the app today for my very first time to placed curb side pick up because I had a car full of children. I realized once I put the order through the ingredients for the sandwich did not seem right. I immediately called subway to let them know surely before they even started it because it was less than a minute from the time I placed my order. I called 6xs and got no answer. When I came in I told them I placed an order online I had selected no pepperoni on my pizza sandwich. We just wanted cheese and sauce not sure how the order didn’t go through correctly. The lady says well it’s a pizza sandwich that’s what comes on it. I said I understand I just don’t want pepperoni. They said I don’t know what you want me to do we already made it. I asked them if they could remake it. I paid $10 for this and did not want pepperoni. I went back out to my car to wait because I ordered curbside. They brought me out the SAME SANDWICH with pepperoni. I went back in and they were already on the phone with their manager knowing I was going to come back in because they KNEW what they did. The manager told them they could take the pepperoni off. That left just bread they put no cheese or sauce. I asked how do I get refunded they said online. I then had to place another order PAY AGAIN and wait for my food. If this is what customer service at subway is I will never come back. I don’t want to hear from anybody unless it’s the manager or corporate with an apology for the actions of their employees. Never have I walked into an establishment and they tell me I don’t know what you want me to do it’s already made and we have a phone but we don’t answer it???? The way I was treated today as a customer was completely unacceptable. There was no understanding, kindness, or effort at all. I was not asking for much, but a mozzarella and sauce sandwich. I don’t think that sounds too hard, but yet it turned into a 30 minute debate on my sandwich. I guess the employees live for the drama it makes them feel alive??? Instead I had to deal with crying children when she thought she wasn’t going to get her sandwich. I’ll never return to this subway again, and everyone I know will know how belittled I felt in this subway. I’ve never had a group of employees try to make me feel so stupid before.
I would like to inform you of the unprofessional service I received from Store #3131 by the Manager on March 22, 2022 at 7:33pm. As I waited in line to put in my order for a sub sandwich I watched as the young lady taking the order could not hear the customer because of the loud music playing from the store’s speaker system from the ceiling. So then I started to tell the store employee what sub I wanted and she kept telling me to repeat what I said. So I asked her could she turn the music down and she reached over to a shelf beside her to try and turn the music down but could not do so. So an older black man approximately 5 feet 5 inches came from the kitchen area and asked the employee what was she trying to do with the music. She told him she was trying to turn it down because the customer/myself asked if she could. The manager I assume looked at me and said the music is not loud but I will turn it down just for you. What happened to customer service policies. Should I have to tolerate empathetic comments from a store employee because his music is too loud? Please address this issue. Thank you
Gift card number 629944135759xxxx pin number 790xxxx. Not workinG
Yes my name is Teresa hatch I go to.the Subway on Robson and main street in Mesa az I saw pepole out on the patio doing drugs and the workers not doing nothing about they constly let the homeless drug addicts go in to.the bathroom and some drugs in the bathroom it happens mostly at night from like 4 to 10 when they close the subway around 8 pm and the workers are rude to the customers and they have a couple of empolys that are a couple that work the same hours and all they do is hug and kiss each other during fussiness hours I have pitchers of one man smoking a substice on the patio and the workers goofing off in the store during business hours
My husband and I were at the Subway in Marion Ohio on Saturday March 19th about 4:00 in the evening. Two young ladies behind the counter clearly high as heck. One kept dropping the food, asking the same question over and over again. Face was red and bloody from, I don’t know, but it was very insanitary. The shorter girls eyes were yellow and glazed over and dropping good and couldn’t stand right. We left and never will go back there. Please fix this problem as it was horrible to witness. Thank you
Given Subway’s choice to remain doing business in Russia, we will be choosing McDonalds moving forward. Please let us know if you change your mind; we prefer your sandwiches, but won’t support your politics.
I have not taken a stand on anything like this in the past but I see this as a necessary step to insure democratically elected governments survive. I am advising to disassociate stores in Russia from corporate support until the conflict in Ukraine is resolved. Any other response I view as an excuse that supports monetary aspirations over regional humanitarian necessities. All corporations have a choice with major implications to citizens of sovereign states. Until subway stops support of Russian franchises I will not support subway purchases now or in the future in the United states. Its an easy decision on Subways part and not difficult for everyone I know to make purchases elsewhere.
I read in the Washington Post that you are continuing to operate your franchises in Russia while they are killing Ukrainian men, women and children. You certainly have the right to run your business anyway you choose. However, if you do, I personally will never buy any Subway product ever again as long as I lie.
Why is Subway still running restaurants in Russia? Very Sad.
ATTN: John Chidsey, CEO of Subway
SHAME ON SUBWAY for taking a bite out of democracy in Ukraine…
I Will no longer eat at Subway because of its support of Russia
I used the mobile app and the subway at rockville indiana called to tell me they are out of bread I would like my money back thank you
I’ve been to the subway on Thomas in memphis tn 3 times this year and every time I go there instead of rhem letting me know when I come that there only doing online orders they let me stand there for 10 to 15 minutes before they say anything. My time is important I’m on my way to work now I’m rushing trying to find food I think when there only doing online orders they should have a sign up so that people can see and not waste there time just standing there
Wow what moron thought it would be a good idea to mix your sweet onion sauce with your teriyaki people don’t want that they want what they want quit trying to get an extra dollar and lose a hundred regular here talkin can’t come back to you have my sweet onion why would I
Why haven’t the company ceased operations in Russia?
Leave Russia or you will be boycott here in the USA!!
I love subway but today March 10 2022 I order a flat bread steak cheese and there was a small cloth pin inside my sandwich
No longer making purchases from you when you are still operating in Russia. I don’t buy your answer of humanitarian donations. Jersey mikes…….here we come!
I recently received coupons from your company and no subway in my immediate area accepts them. How can you know which ones accepts those as they never answer the phone I live in Memphis TN.
Hello, my name is Sophia Ingram and I am an employee at the subway in Hilliard fl. This is my 3rd day on the job and today I got to my the GM and she greeted me with eyes and lip turned up as if I made her sick to the stomach. I really felt hurt and judge. I’m always left alone with a store full. And I was not trained I was just told do this and that was it..
Why are these stores closed when there supposed to be open ????.
Good morning. There is an employee at store#4103 who is very rude and has horrible customer service skills. She hollered at me because I asked why the store never has bread between the hours of 5:30 and 6:00 pm. I usually frequent the store 3x a week and employee is always on her cell phone causing customers to wait until she finishes her conversation. I spoke to the manager about the situation and she was also rude. After I expressed my complaint, she simply hung up the phone in my face . Her name was Deicire. The store number once again is #4103 and the phone number is (281) 591-xxxx
Are use the Subway app and it says there’s a default and next you know a charge me four times a pending and I called the restaurant and they said they have not got anything it
Went to the subway in oak Grove Mississippi store number 5281 and the woman was very rude to me and my dad call me at 601-325-xxxx my fire department go to the store quite often and I told them about how she did us she cut my sandwich different to which it fell apart and got everywhere and then the new coupon we got in the mail we used and she said they did not work and she asked if we had more and I said yes so we brought her some more and she started being a jerk about them
I have never complained about service from a restaurant You before but my experience at your restaurant at 4209 Blue Parkway in Kansas City Missouri was terrible on March 5 Saturday around 4:30 PM all I want it to get from the restaurant was a drink and some cookies I went into the restaurant went and got in line when the people ahead of me were done with their orders and left I stood at the cash register because I did not want a sandwich so I went further down and waited in front of the cash register to be served both employees that were present at the time Never said a word to me from the time I walked in the door to the time I stood at the cash register I stood there for about 10 minutes still no word was said to me another elderly lady came in behind me and she stood right behind me because she did not want a sandwich she only wanted some cookies still nothing was said to either of us by this time it was probably about I’d say 15 minutes another family came in behind us two adults and a child within two minutes the male employee asked Family if he could help them and begin to fixed their food still nothing was said to me or the elderly lady we stood at the register Probably now about 20 minutes when they finish fixing the families food they started to ring them up with a steel standing at the register I was beginning to get very upset the family behind the both of us toad the employee that he believed we were wanting something at this time the employee looked at me finally and asked what she could get for me I was pissed off at this point and asked her what was the problem she did not answer simply ask what she could get for me so I ordered Cookies And drinksfor me and my granddaughter I want it a large drink the employee had already rang me up then turn to the male employee and asked him if they had large cups or not he said he didn’t know he thought they only had medium she charged me for a large drink and handed me a medium drink I told her if she charge me for a large drink then I wanted a large drink she tells me it’s only a 15‘s or $.10 difference I told her that makes a difference to me and I want it my large drink finally the mail employee found some large cups I grabbed my drink and cookies and left out of there probably it was about 30 minutes now I was so pissed off and I’m still furious at their customer service I don’t care about getting a refund I just want you to know the type of employees you have working at that store I don’t know if they were having a bad day or what but that was terrible I still don’t understand it I would greatly appreciate it if you would address this issue thank you
My name is aida manzano and I just came out of subway located in Hampton rd ovilla TX. The manager his name Aubrey was so rude at me he even throw the sandwiches to me.. really rude there was another worker who saw it .. and a customer also .. am so disappointed
Who’s brilliant idea was it to not have Italian dressing for Your Italian Subs??? What’s wrong with you !
Sorry. But I’m done with Subway. At one point some time ago, Subway stopped chopping up and mixing their tuna salad. I stopped going there. Then someone told me they started chopping/mixing again. A few months back, we got burned out of our home and several medical problems rained on us also. Today I went to my local Subway to get lunch to bring home. Imagine my surprise when I was informed that they no longer chop or mix the salads. The reason given was it was a corporate decision. Your salads cost more than your subs, and yet the best idea your company had (salads) has been downgraded to just salad components dumped into a bowl. In my opinion, you blew it! I’m done with Subway! I’ll do without or find other sources.
Hi, I live in LaBelle Florida and get coupons in the mail and the newspaper. and always have to throw them away because the Subway in LaBelle will not take the coupons Why?? they are form your office and are good so why can’t I use them, when they make subs you have to beg them to put enough veggies on them so you can taste it. I will not be patronizing this Subway again and will tell friends and family how stingy they are.
If subway sends emails and also mails coupons, they need to list the stores that will take them. I went to 3 subways in my area. Once I got there, each store had a sign on the door they didn’t accept coupons. Is this bait and switch?
I would like to be contacted in regards to my cc being charged for more than what it should have been according to Subways prices
You have a employee that lets homeless people hang around and has them do some of there work and give them money for doing work and they are not an employee of your shop so your employee should not be doing that cause of libility law if the homeless person gets hurt will come back on your business
Hello.
I work at a hospital lab in the same area as one of your subway shops in Woburn MA. (CUMMINGS Park ) seems like as we at the lab have limited time and choices to get our dinner breaks in it would be nice if they stuck to there posted hours…
The subs are good but they say open till 6 pm then you go there at 545 pm and they lock the door ..today I was heading in at 5pm and the open sign was on so I felt good and I was with 2 other cars when I got to the door it was locked and the worker came over and shut the open sign off …
Guess I’ll have to search out another shop…oh yea there’s 35 employees at the lab not all but definitely the night shift head over there ..on my recommendation, no I feel double bad for them also..
There is a homeless person hanging around and the subway and an employee is giving them food and money and they are there quite often asking for money the name of the employee is gina
VERY upset with the food quality at your waterick plaza location in Lynchburg ,Va. ordered 2 subs thru Door Dash.
They arrived quickly ,problem is that the sandwiches had skimpy veggies and meat . Ordered cheese but non. Contacted Door Dash they offered refund or replacements. I got them ,WITHOUT cheese but more veggies. If this is what I have to go thru .ill go elsewhere,and receive decent food
order online all the time–called in an order online (i hv the app), paid, and go to pick up and the restaurant was closed!!! VEry disappointed–Las Vegas, Charleston and Hualapai, one 6 inch –please send me a voucher for a 6 inch to refund this disappointment! Happened on Jan 18th-Their # is 702-370-xxxx -they never answered–
All Dothan Alabama Subways are now owned by a India Family I been going to the Shell Subway 84 west and Brandon stand Rd since the store opened The New owners raised all the prices $1.50 to $3.50 a sandwich 2 weeks ago I paid $11.53 for a cold cut sandwich,3 cookies,and extra meat and chicken meat no bread when I checked out the new price was $19.78 I hope this crook goes out of business the loyal customer’s and I heard the answer from Sunday corporate”Every Subway is individually owned” That’s just passing the buck do something about it you bunch of thives highway robbery cheaper to eat at home or go to Walmart for groceries Subway Dothan Alabama boycott, boycott, boycott
we got a sub from subway and this guy that works there he has blond hair he is really rude and messed up on my sub and he said he would not fix it. I would like a refund or a new sub.
I vustwd my local subway about 9:20 pm last night 3305 North Monroe st Tallahassee Florida. I have no complaint about the sandwich artist. But the young lady that was prepping. I do have a complaint about
I started working for Subway In Munhall Pennsylvania on 01/19/2022, They never provided me with the proper uniform so i was forced to work in my regular clothing…….On 01/28/2022 they tried to give me another employee’s soiled uniform to work in but did not know whose shirt it was or how longits been dirty.
i didnt feel comfortable working in the dirty shirt because several of there employee’s were still on leave for testing positive for the corona virus, so they refused to let me clock in and terminated me two days later over the phnoe….. i feel as though i was wrongfully terminated and would like to be in contact about this situation….. (store # 35772) and my phone number is 412-397-8699
Hi. I worked at subway this last year.in Salem, MA for Bob and Maria at the Canal St location. They said you sent them, but I don’t have it and I need the return to make rent. Can you send it ASAP?
I didn’t get my W2 form from subway brown’s bridge road.Trevia Thomas 1809 Tulip Dr Gainesville Ga 30507 is my address please send me one.
There is a subway sandwich place in Walmart at marianna Florida. And that place in nasty the owners do not keep it clean! And he is very nasty also to poeple that go’s in there trying to order something they just walk away! Me I seen how nasty the spanich was I got scared and left. They need to shut that owner down nasty!!!!
Subway on Ga hwy 155 in McDonough ga
It is close to my house so I went there at least once a week until I started visiting 2 more close to my church. The one in hwy 155 said the manager said they could not accept coupons while the others did.also I always get cold cut sandwich and I noticed they only put 3 slices of each meat while others put on 4.again I asked and was told manager said to do that
My last visit was Friday feb 11
I wont go there anymore
I need my w2s from when I worked for subway back in 2021 when it was located inside Walmart in Alma MI. It shut down and I need someone to send me my w2s. Even if it’s through my email. Thank you.
I was interviewed and told Sharmila I wanted $12/hr and she verbally countered with $11. Because I never checked to verify my wages SEVERAL months passed. Just today I asked her to verify my wages she refused and fired me.
Go to call in for a sub at work and they tell me that they can’t take orders over the phone or online during lunch because they’re busy so I guess people need to get some help in there or they need to find a new job if they can’t do their jobs like they’re supposed to I mean it’s kind of ridiculous I can’t put in a order I have to come get it
My wife went into our local Subway restaurant a while back to purchase a buy one, get one footlong sub. We were told the only way we could have got a free one was to order in the app. We left and never have been back since. There are still restaurants where you can get food without ordering on line or in apps. We will not be back again to any Subway restaurant.
Thanks for listening.
We have ordered two veg sub of the day-on 6th feb . But they have delivered one veg and one noN veg sub From prahladngar ahmedabad Gujarat india.
I contacted you, Kisha adams emailed sorry. I won’t do business with anyone that dismisses me so easily. I want my money back contacting my bank
Looking to assist citizen with possible grant or employment as a jingle writer and commercial spokesman. citizen is Native American, Popular Southern Music Gospel Artists. Popular in Southeast US. Not many Native American spokesman with his flare or talent. Please contact me.
The subway in Belmont Ms serves hard stale bread It was so hard
My family eat at subway in Oakland Tn off hwy 64 4-5 times every month. This location recently changed owners and are providing bad service. They are serving very thin ingredients and refuse to accept subway coupons that come weekly? They are a very poor representative of your company brand. Please call me or reply to my e mail at deborahgatlixxxx @gmail.com or call at 1901598xxxx if you have additional questions.
Subway sub’s are the best my favorite of any other restaurant chain out there!!!! But I don’t always eat out. I went to visit one of your stores here in northern Indiana and the prices have become so high I turned right around and had to walk out I mean the prices are totally outrageous!! What I saw for 1 footlong sub I can buy 2 complete meals at McDonald’s. Drink fries and sandwich
I just spent 73.99 on the online app and came to pick up my order the store does not have the food My card was charged the money and now I was refused my money back or food
Hi, my name is Cheryl, and I was contacting you because I visited Subway store at 201 East sunrise boulevard in Fort Lauderdale Florida on February 1st around 8:50-9:00p.m… First let me say I love your sandwiches. The reason I had to visit this store is because I ordered two subs online and my son picked them up on his way home. I ordered a tuna sub and a ham/cheese and bacon sub for my son. When my son got home, we had two tuna subs. I called the store, the first call the fax machine picked up when the girl picked up, so she hung up. I called right back, and the girl answered the phone with a nasty tone in her voice. I explained to her my son had picked up the subs and we had two tuna’s instead of what I ordered. Her statement to me was, just tell him to come back he can get the other one and she proceeded to hang up the phone. My son is 13 yrs old it’s almost 9:00pm at night, I’m not telling him to walk all the way back to subways. So, I got out of my bed and drove there. When I walked in, I informed the girl that I was the person who had just called. She was in the process of making the sub. I asked her to put the mayo on my bread because she’s squeezing an almost empty mayo bottle over my sandwich on top of the lettuces and onions. She then got mad because I don’t want dry bread. This girl had a very VERY NASTY attitude and NO CUSTOMER SERVIVE TRAINING at all. She goes in the back to get more mayo, after going to the register and touching it with her gloves on. When she can back, she was going to touch my sub with the same gloves she just touched other stuff with. I asked her to change her gloves before she proceeded to touch my food. She threw a tantrum, pulled off her gloves and told the other employee to complete my order. She is standing there mumbling under her breath and then says B. So, I ask her are you calling me a B. No, I’m not talking to you. I’ve been in customer service for over 30 years, and I have never never ever had an employee of an establishment act like that towards me. I asked her name, and she yelled her name at me which I could not understand her. I said okay fine I’ll let the manager know. She then said oh you want to talk to the manager, I’ll call him for you, I got him on the phone right here. She proceeds to call the manager which I told her I did not need her to do. She was just VERY VERY RUDE and UNPROFESSIONAL. And as the Grown WOMAN I am I will admit I let her take me out of my Character, which was wrong on my part. She gets on the phone with whoever she talking to (the manager she said). I have been ordering subs from this Subway for a very long time. I’ve been living in the neighborhood for 12 yr. I had such a horrible experience with this employee last night. I really think she could use extensive training in Customer Service. By the time I reached home my pressure was elevated and my head was hurting. I could not even eat.
The Subway Restaurant located at 5151 East 38th Street is sandwich shop sitting in the middle of trash. There have been several requests made to the owner directly or by the Indianapolis Mayor’s Action office for the restaurant owner to clean up the trash around the property. IT still is a cesspool of filth. How do you serve sandwiches out of a trash can? I know this is not the image that a reputable company like Subway wants to portray. Please assist in having the restaurant clean up its act.
Many weeks ago I lodged a complaint about a situation. I ordered online from my local subway around 2pm. When i arrived they were closing down for the day (again, at 2pm). My sandwiches weren’t made nor was i notified. Furthermore, I was called profane names by an employee. I have yet to hear back from anyone about this situation. Do you not care about your customers?
I have a gift card I tried to use it The guy said I had to call to activate it. I have no number to call. Please help
Went to your subway in west bend on Washington St. There was a young lady not working laying in a both with her boy friend In side the store on Saturday Feb 28th
My wife and I ordered online at 830pm .At 834pm we were there to pick it up but the doors were locked.The employees were just standing around when I knocked on the door one of your employees came to the door laughing and saying they were closed.My wife then went to the door explaining the order was placed online and the employee just laughed and said they didn’t get it.My wife then told them the order was voided.If this is how you keep customers then you company is soon to fold.Your employees need to understand if you want a job and want to work do your job..the location is 5635 telegraph rd In dearborn heights. I will not be a customer if this is how you do things.
Need a new intercom system at Hardinsburg KY 40143. Feels like u yell your order in drive thru. Been bad for a few years.
I was wondering … Isn’t since we working hands on isn’t that considered our training ? Instead of doing the courses online ? JUST A RANDOM QUESTION
Franchise business, is there any opportunity in tuticorin, tamilnadu, India.
very good. On December 20 I was at a subway point located at 13606 w state RD 84, DAVIE .FL.
A purchase was made for $9.39, it was paid with a card from outside the country and the transaction was not completed, the seller said that he would pass it on again, which was done, but it was not completed either. then the value of the meal was paid in cash. days later the card appeared charged twice for the same value. I have been going to the store repeatedly to get the extra value that was charged, but it has not been possible, I never find a person to solve it, so I turn to you to help me make my refund (I have the documents of support) thanks
please contact me with any solution to my email: gabriel_xxxxx @hotmail.com
This matter needs to be address about the man name Nastir I will not be going there ever again & I will be writing a report regarding this store & person. I ordered a sandwich at subway and the server was very nasty & didn’t fix my sandwich like I ask & got very nasty with me and would not refund my order I ask for a refund he said no so I left the sandwich he curse me out and another customer told him he was out of line so I have no sandwich & put of $5.93 I am requesting for something be done about this person Nastir@ 2326 Iverson street, Temple Hills maryland 20748 #(3)423-xxxx
The online ordering has been offline for DAYS in our local Subway store and we don’t get deals or discounts unless we order thru the app. It’s unfair and inconvenient. Have some scannable coupons or something. Customer service has really gone to hell since the app changed.
Bring back the original Subway Club!!!!! BRING BACK THE BEEF!!!!!! It was the best sandwich!!!!! There is no business that has as good as sandwich as Subway Club!!!!! Stop and listen to your public who buy your sandwich.
The subway in Ormond Beach Fl was disgusting today. Where they prepped the food..ugh. The containers were either empty, or very little left. I took pictures if you want to see.
I have a question about one of your stores here in Montgomery, ala about closing hrs.
I am trying to order online and you have your avocado listed as 99.00 just wanted to let you know.
i used to work at subway on 146 alexander st in baytown . The manager took 6 weeks to give me my last check .Instead of giving me my check .Manager Alejandra Ochoa from that store . cashed my check and gave me 200.00 ? cash i have not giving nor seen my check stub . she cashes the undocumented workers checks and she has no papers either . But why treat a US citizen like that i need to do my taxes . i cant get any answers from her ? her Supervisor knows about the scams she does .
I need the number for corporate office for subway to see how can I get my check
I need the number for corporate office for subway
I ordered a footlong meatball sub and cookies for pickup at 6:30. I called the order in around 5 p.m.. I check in when I get there the email says my order was done. Girl comes out and tells me they’ve been out of Meatballs all day. No one thinks to pick up a phone and call me so I don’t make a trip for nothing. Why is this listed if they don’t have any. This is now the third time they have been out of Meatballs. They have really horrible management at that store along with the crappy attitude employees thank you. I ask for my money back told me I had to go and see the manager tomorrow. I work I have no time to go see the manager tomorrow. I would like this my money refunded as soon as possible. What a shame cuz your company used to be good. Now I’ll just go to Jersey Mike’s
Very bad customer service when we receive a Subway coupon mailer and drive to a local location in Oceanview, DE near Bethany Beach, DE and there is a sign at the register that says,…”We are not accepting any Subway coupons at this time.” Occurred 1/17/2021. Just for the principle, I walked out without ordering anything. Your corporate policy should be: “If you are a Subway Franchise location, you must accept any local coupon offers”.
Soooo unhappy with your Ring Rd, Greensboro NC Store. There was only 1 employee, she was not capable to handle 3 customers. I ordered steak & cheese ftlong. With shredded mix of cheddar & mozorella, which she had run out of, she didn’t put hardly any steak & to top it off, coupons wouldn’t work for steak…not happy at all. I usually get great service out of this store, but not last 2 times. Also mother of 2, ahead of me, was ask to wait to see if her coupon would work for steak & cheese, while she waited on rest of us. Which I told employee to finish with hers, cause I was getting same thing. So unprofessional… Won’t be going back to this store anytime soon😖 So disappointed!
Soooo unhappy with your Ring Rd, Greensboro NC Store. There was only 1 employee, she was not capable to handle 3 customers. I ordered steak & cheese ftlong. With shredded mix of cheddar & mozorella, which she had run out of, she didn’t put hardly any steak & to top it off, coupons wouldn’t work for steak…not happy at all. I usually get great service out of this store, but not last 2 times. Also mother of 2, ahead of me, was ask to wait to see if her coupon would work for steak & cheese, while she waited on rest of us. Which I told employee to finish with hers, cause I was getting same thing. So unprofessional… Won’t be going back to this store anytime soon😖
Ordered foot long sandwiches and I’m quite surprise about the roll size. They appear much thinner. You would think thAt any thinner they would be classified as bread sticks. Do each store maintain the same roll size?
Subway Store in 92240 Desert Hot Springs, CA serves old bread and wilted lettuce. The tomatoes look old and non edible. Chips not in lobby but kept in backroom. Store front dirty and run down. Used to be a decent Subway. Not anymore.
The purchase of two large meatball subs was very disappointing plenty of sauce hardly any meatballs, Years of eating at subway with no problem has only led to one conclusion. Is The company is having money problems
Coupon for 6″ meal for $5.99. I ordered a roast beef with extra meat it was rejected at the register. Exp. 02/13/22. Was charged
$10.96 FOR THE MEAL. Cashier refused to make an adjustment. The coupon was valid. I was told to come back another day and get a different meat. However, this would not be possible as the coupon expires today 1/13/22. Is there anything that can be done to compensate me for this situation
The city of Perkins Oklahoma will be without water today at 3pm until further notice. The subway in the oncue store plans on staying open even though there will be no water to wash their hands or the dishes. I feel like this is a very big concern for the public and thie health. People do something about this.
I love subway. The last few times I have stopped to get sandwich there weren’t any pickles or cucumbers for my sandwich. I am not sure why but I am not happy. I like firehouse subs but I like subway better.
Why is my Oakley, CA subway closed? Because they have no staff. It’s sad you can’t staff your restaurants. I guess I’ll find a new place to get my sandwiches.
Last Friday I ordered online from the subway app. I waited two hours and never received my order. I want Subway Corporate to refund my gift card ending in 6510 and I also want Subway Corporate to refund my bank card $20.00 immediately!! Because of this inconvenience I will not be ordering online from the Subway app until I get my tefunds one on my gift card and one on my bank card immediately!!
Employers being very disrespect to me as a customer. Very rule, mask under theirs noses and talking crazy to me and I told them I was going to call the district manager on them and he said he don’t care they not going to do anything to him and so he went on and on. It was on Austin Peay HWY. Mphs, TN. 38128 about 4:40pm. 1/8/22
I have a complaint. My name is Dr. John Kartesz. I ordered 2 subs at store #602-K Jones Ferry Rd, Chapel Hill, NC. The server refused to provide a reasonable quantity of any of the vegies, indicating that the store was low on supplies. I requested a reduction in price to compensate for this but she refused. I have been coming to this store for over 20 years, often 2 to 3 times per week, this is the first time this has happened. This store is also cheating customers as to the number of pieces of meat per sandwich. Last week I brought this to their attention but they refused to correct the situation. I told the server I was planning to report these activities to the BBB and to the local authorities. I am requesting an opportunity to discuss this matter with your customer service department or I plan to take my complaint to the local TV station. THIS IS AN UNFAIR AND PROBABLY AN ILLEGAL PRACTICE. My phone number is 919 967 xxxx.
Tonight I was very insulted when the manger at highland park site fig and ave 58 in highland park ca. Told me to off and to you fix my order I told him, ” I don’t know how to fix it ” he then told me to shut up,I am in shock by this point and couldn’t believe that something so easily fix has turned into
I ordered and paid for a sub picked up at 5:30 PM when my mother got there to pick up the sandwich the restaurant was closed
I bought a subway 5 years ago after my shift And tossed into the garbage it was so bad. Vowed never to buy OR EAT another subway. And I make sure anyone considering stopping there as a choice for fast food eliminate it as an option immediately. Your franchisers are your worst ambassadors.
At the Winchester Kentucky Subway restaurant the service is incredibly slow on service, also, the facility exterior lighting, including the Subway main sign is dimly lit, all facility lighting needs repair I am a regular customer.
I went to a Subway in Fountain CO the other day. I ordered a ham and cheese. I wanted swiss cheese but they no longer carry swiss cheese. For the life of me how do you sell subs and not have swiss cheese?
Yes my daughter started working for location 3728 un experience and hight school student is not getting help on getting pay in Fack work an entire week and did not got pay jet the manager is getting difficult to contact regarding my this matter so tell me what would be my next legal estep
Went by your store #7012-0 ph number 9569690224 I went drive threw due to the fact I had just tested positive for covid I hit the button on your speaker and advised the young lady that I had tested positive for covid if she could take my order over the speaker so i wouldn’t have to touch here screen she made smart remarks and told me not to tell her how to do her job all I got to get from a second employe was that her name was marry then she messes up our order and we had to step inside and ask for our refund hope you can check your cameras and dismiss that kind of employees
Went to subway today and I had a coupon for buy one get one free. When I went to pay for it I was told the boss will not allow them to take those coupons. If would please tell me why he would not take the coupon. If it is from your own business. Very upset.
I was disappointed to see the Perkasie PA employees not wearing face masks when new Covid cases are extremely high in our area. .I won’t be eating there until the pandemic is over.
I was trying to order two sandwiches through the app and got all the way to the end and it wouldn’t confirm and so I tried again just to find out that it charged me twice and they couldn’t fulfill my order for they had no bread of my choice. I don’t think it should of charged me if they don’t have the product.
I visited your 11 Ashleigh St Derry NH store on December 23rd and was refused service by a rather rude girl. She advised she had me on video being rude over 5 times. The person she has on video was NOT me. I have never been rude to anyone. I made out a complaint at that time and still HAVE NOT heard from anyone. Do you not value my business? I am extremely upset over the way I was treated and your lack of concern.
My local subway in Wichita Falls, Texas, on holiday street, is selling the salad in the small little black bowls not the salad bowls which make the salad have the size of the bowl at the same prize. When will they get the regular salad bowls back because they are charging the regular price in the small sandwich bowl at salad prices. This little black bowls is half the size of the regular salad bowls.
Kathryn jaroscak at the subway in walmart in tawas Michigan has her young child working the cash register among other things multiple times a week and her boss is aware of it.
I love my local subway store. if you would check your records you would find that i am possibly your most faithful customer. there have been times when i have eaten a least $3000.00 worth of sandwiches a year. The local store is Subway #33659 and they are super even through these times of finding help. However i have this complaint. for the past few weeks my favorite breakfast sandwich, ham, egg, and cheese, hac been unavailable due to the lack of eggs. they tell me that they are unable to get eggs even when they order them. what gives? have your hens gotten so old they have quit laying? if so, put them in a stew pot and get some younger hens. i grew up on a farm and know it is necessary to renew your hen coop regularly. Iowa advertises that they are the most egg productive state in the union. why not buy from some of our good suppliers? I’m serious. Get the eggs moving in our direction!
I went into the Blackshear, Ga location to get 2 footlonng subs today. I was told (by the manager) that they are unable to take them because their scanner is broken. Can you give a solution for this problem. We wanted to have this for dinner. (912)286-xxxx
Subway should offer
Horseradish sauce for roast beef.
And shredded carrots for sandwiches . a little orange color and carrort taste would go great with tunafish
The American Flag flying outside the Subway in Hillsdale, MI is a tattered mess and needs to be replaced.
Your sandwich doesn’t look any thing like You’re commercial on TV. That is false advertising The bread is good the filling is like eating a bread only sandwich
I have a Subway gift card for $25 on my phone. We stopped at the Love’s Travel Plaza and ate lunch at the Subway there. On the app was a foot long meal deal for $7.99 which my husband wanted to order. Nope couldn’t do it. Went to pay with my gift card. Couldn’t do that either. We are traveling and that card in your store would have saved us almost $16.00
I worked at Subway on stead Blvd in Reno Nevada and I have not been paid and was told I’m not getting a pay stub because I don’t qualify
Ashland Ohio Subway, 1007 Sugarbush Dr, Ashland, OH 44805. Decided to order a ham, egg and cheese sub. The sign says available all day followed by the next sign saying Buy the Sub Combo. At 6:30 p.m. the clerk told me that was not available at this hour. I commented that the sign says “Available All Day” and she told me that was just the sandwich. Again I commented that the sign says Available All Day and she turned around and said “I told you it was only the sandwich at this hour. Maybe you need to define the term Available All Day because she certainly didn’t know. At what time does it no longer apply. I turned and walked out and left. If it is possible I am going to try and get rid of the gift cards that I have since your organization can’t decide when I can eat what is advertised.
Subway number 21845–0 Cenex Dr., Rice Lake Wisconsin at 7:50 PM. I observed the woman behind the counter harassed because she could not understand the customer because she was wearing a mask. This woman maintained her cool while the customer yelled at her called her names and walked out of the store without making the order or giving her a chance to help her. I was impressed how well she maintained her countenance. Afterword I complemented her and I also thought someone in Management needs to know that this woman continued to do the best she could even though she had been treated so poorly. And unfortunately, I failed to get her name.
I was forced to tip almost $5 when I went to a Subway in Texas. There was no option to say no, only to choose one. I DO NOT FEEL THIS IS RIGHT, AND WILL NOT BE RETURNING TO YOUR ESTABLISHMENT BECAUSE OF THIS. When u stop doing this I will return. There are other places that serve the same foods and DO NOT do this. Pay your employees correctly. They are not waitresses, and didn’t come to my table, take my order, clear my dishes, refill my drinks, or clean my table. I walked in ordered, paided, and left.
NOT HAPPY WITH LACK OF SERVICE I RECEIVED FROM 1054 E. Albany wrong food given then when I got home and realized what they had done I called and THEY HUNG UP ON ME!!! SO I WENT INTO THE STORE AND WAS INSULTED. I NEED SOMEONE TO CONTACT ME CONCERNING THIS! 918-734-xxxx
Placed an order online for Subway at 1471 TINY TOWN Rd IN CLarksvilLE TN ON 12/12/2021. ORDER WeNT THROUGH BuT WHeN MY HuSBAnD WEnT TO PICk IT UP THe SToRE WAS CLoSED. HE WENT TO ANoTHER LOCATION WHeRe HE WaS Told IT PERMAnENTLY CLOSED. MY PAYMEnT WAS PRoCESSED BUT HE ENDed UP PAYING AGAIN AT THe OThER LoCATiON.
I visited the Subway at 15679 se 135 A Clackamas OR 97015… the drive through was coned off so I went inside to order and the 3 nice young girls working and had face masks on and one older women in her 30s 40s NO Mask had it down around her neck breathing on all us customers and all over the food she stood there right up front unpacking boxes breathing heavy and glaring at anyone who dared to look at her I was very uncomfortable and will not be able to eat food with her not wearing her mask over her mouth or or her nose was around her neck the whole time I was there she was a employee she had a subway shirt on he had straight brown hair . It was between 12:40 1 pm on Dec 15 and there was other people in there ordering food as well the whole time she made no attempt to wear it ! Not safe or sanitary! 🙁 :-0 everyone ells in the store had there covid masks ON but not her . wow and she looked mad to
Rude employees. A male employee asked, what do you want. Followed up with rolling eyes and turns head away.
Manager and 2 employees verbally attacked us. Whole thing ended up with the manager and employees yelling at us. Horrible experience for 2 senior citizens in our 80’s. Everyone in the area of Walmart heard and saw. Contact me for details. I
Re: store #3308
1580 branan field Rd
Middleburg fl 32068
I have a big complaint about the subway in Fairlawn, Virginia. I was there on December 2 at 3:10 pm bought 2 footlong subs, one had a hair in it. I called the store someone said they were the manager was going to refund my $22.93 back to my card and never did. She charged me fo another sub, so I have paid for 3 subs instead of 1.I have emails from Scott Hillyard saying he would send me a coupon for another sub. I don’t want another sub. I have emailed and asked for my money to be returned to my card. I went in the store Saturday to show I haven’t gotten my refund yet. They have lied so many times about when it was going to be refunded, the first time was the night of Dec 2, the next was on Wednesday December 8, than they said December 11 still no refund. I am so angry that I’m ready to call the health department, news media and put it out to social media and I’m ready to get in contact with a lawyer. I have pictures of the hair and the sub. That store has the biggest liars and Scott Hillyard hasn’t answered my last 2 emails. Is there someway for you to get me my refund back?? They wouldn’t give me Scott Hillyard phone number or even call him so I could talk to him. Please help me get my money back. I’ll never go back to that subway again. You can’t trust anyone at the subway.
Please bring back the smoked brisket sandwich It was the very best sandwich ever !!!
Wauchula subway didn’t a report on my injury
The new ham is terribly thin. You can’t even taste that it’s there. It’s not an improvement. I used to go to Subway about once a week. Now I just don’t go. I miss the BMT but it’s not good now. Now I go to Jersey Giants and spend twice as much for the better sandwich.
They didn’t give an my kids sub an then was very rude an out line an talked to me like I’m stuppied. Yall don’t do toys when I asked an we eat there several times n week n the kids meal always come in its own bag. I will never go back n ill also spread the word now one should ever be done an talk to in such an way
I went into subway and had an issue put a black lady who is on her cellphone socializing about nothing to do with subs so I ask her to focus on her order and she totally wet ape x
You’re new app sucks. Today I can’t even order. Also the BOGO50 doesn’t work if you add extra meat to one of the Italian foot long sandwiches. This makes no sense because if I change my normal order to two regular, you lose about five dollars. Three fifty for the half off and whatever you charge for the extra meat added to the regular Italian foot long.
Store 1535 does not have a manager present when truck comes in she favors employees and centers one out who got wrote up for throwing contaminated food away meat was left out uncovered and undated Flys was all over the meat and the manager said that it was not to be thrown away to use it anyway. The managers leave before end of shift and don’t come back often, times not coming out they come back later to clock out. They treat a worker Karherine Bray like trash. She has to do everything alone even truck. They expect her to cover for everyone and if she needs covered she is told no. She was wrotwrotefor throwing away contaminated meat and threatened if she does it again she will be fired. No one works a full shift except her. Everyone takes off. And some of the workers smoke weed behind the store while on the clock. Katherine Bray goes above and beyond her job description. She cleans up behind everyone does all the dishes, bread, cookies, preps, and runs line as well as cleans the entire place. The manager and assistant manager needs to go. In my opinion Katherine Bray deserves the job. She is forced to be the manager anyway and she has the experience for the job. A complete new hire needs to also take place so there is actually people besides Katherine that will actually do their job properly. The rude behavior by the other staff not only towards Katherine but, is also towards customers as well. This should not be tolerated. Today is truck day and no one was there to do the truck but, Katherine. She loves her job. But, is Apollo as to how she is being treated and hurt as well as upset. Please take action and do something about absent employees and the way the place is ran thank you
You can not order anything from your website.
I went into the subway on East Main St in Rock Hill SC today about 3pm today. I ordered 3 footlongs. I heard the 1 employee tell the employee who was getting the bread ready that i have a coupon. The employee proceeded to make the sandwiches. When he was done he said you have a coupon right . i said yes, and he said we don’t take them. I said why didn’t you say that when he told you i had it, i don’t want them now. He said have a good day to me and which 1 do you want to the other employee. Please stop hiring children at this location, there is always a problem there.
I have an issue with the app i placed an order than shown up to pick it up and they did not receive my order. I look on my bank statements and it charged me twice for $17.46. The woman working to me to contact someone she couldn’t do anything. I cant find a number but hope it could replace my money.
complaint I live in Lancaster’ Texas and Subway on Pleasant Run gave me a 1/2 cup broccoli soup so I call say miss tell lady that work she have me a 1/2 cup soup she Answer and say we didn’t attitude
I live in a major city yet I am getting coupons I can only use 1.5 hours away.
Good afternoon my name is Miss hightower I received some coupons in the mail from Subway I wemt to Walmart store in Dearborn the address is 5851 Mercury drive to buy Subway with my coupons and they have a sign that states we do not accept coupons why is that you sent
them but l can’t use them this is the closest location for me l can received them in the mail but why can’t I use them at the subway in Dearborn
Iplaced a delivery order on gthanksgivingand never received my food. $23.48 refund requested.
I wanted to share my experience with you at one of your Subway restaurants. I was coming home from a Xmas fair at Mohegan Sun and decided to get some lunch at Subway at the Madison Rest Stop on I-95. There were two women working at this Subway. However, the one who made my sandwich was also handling money, doing the cash register. I found that to be absolutely disgusting and threw my sandwich in the garbage. I work in the grocery store industry and I do know about food safety….THIS IS NOT FOOD SAFETY. The woman that made my sandwich should have changed her gloves and washed her hands before that. I will not be visiting your chain anymore when you do business like this. Unsanitary practices will get someone sick.
I have enjoyed watching your commercials up until today . What were you thinking of when you aired a young man with flowing hair eating a sub. How ridiculous it was !!! What message was that supposed to communicate to your customer base. Please think before you send out a message that makes no sense at all.
WHY THE HECK IS SUBWAY ON WASHINGTON ST IN WEST BEND WI HOURS OF BUSINESS SAY “OPEN TIL 9:00 PM” BUT WHENEVER I TRY GOING THERE AFTER 8:00 PM ALWAYS….. THEY ARE CONSTANTLY CLOSED BEFORE 9:00 PM!!!!!!!!!! THEIR HOURS SHOULD SPECIFICALLY SAY “CLOSED AT 8:00 PM” NOT 9:00 PM THEN PEOPLE GO THERE TO GET FOOD FOR NO REASON AND WASTE THEIR TIME AND GAS!!!!! ALSO, THAT IS WHAT IS CALLED : “FALSE ADVERTISING” SO THIS NEEDS TO HE FIXED IMMEDIATELY OR I WILL REPORT THAT SUBWAY TO THE “BBB” ASAP!!!!!!!!!! THIS IS TOTALLY ANNOYING, RIDICULOUS AND EXTREMELY BEYOND FRUSTRATING!!!!!!!!!!
THANK YOU!!!!!
GOD BLESS!!!!!!
I DONT WANT TO “SIGN IN” TO AN ACCOUNT JUST TO FIND OUT HOW MUCH I HAVE ON MY CARD?!
I went to the Subway restaurant at 77 Beaumont ave Beaumont Ca 92223 on November 26, 2021 at around 2.30 p.m. The employee was extremely unprofessional and seemed like she was not experienced or happy to help the customers. I asked for two sandwiches. She was very cold. She went to the bathroom for a long time when there was three customers standing in line waiting. She did not give me a receipt. I wanted to send a complaint to that office but since I was given no receipt I did not know the restaurant number. I called the restaurant the next day at 2.45 p.m., the person who answered the phone either did not answer in the first time or hung up for the second time or put me on hold for the third time. I have never seen an employee like that before. When she was asked for some napkins she only gave two. It was a very bad experience. My phone number is 714-722-xxxx
I hate ordering food online, being charged and showing up to pick up the food to find out the store is closed, now I can’t get a refund until next week do to the holiday.
I ordered a steak and cheese sandwich from the Craig , Colorado. When got home with my sandwich it had one thin layer of the meat and a two inch layer of bana peppers a jalapeños. I spoke to a former employee who told me the manager frequently makes sandwiches himself, puts a minuscule amount of meat and then takes the remainder, bags it up and takes it home. I will never purchase from this franchise again. My husband and I treated ourselves weekly to Subway and are quite distressed that we cannot receive a quality sandwich in Craig.
I was sitting in front of the subway in whiteville nc on 701 next to the marathon and the boy behind the counter came out rubbing his self as he walked around and rubbing his stomach he was working behind counter so I didn’t eat there he was black there was a black boy and and white boy as I watched I thought it was very inappropriate
Location near me with carb free bread? Spring Tx 77373
Need to switch to Hawaiin bread the bread you use is to hard your sandwich sales would sore
I need someone to contact me about reporting an employee theft in Manchester, NH. I have submitted the feedback and it goes to the district manager who reports it back to the manager who is commiting the theft and nothing gets done.
Good morning, I would like to make a complaint about the subway store in Monticello Florida. I attempted to make a purchase last night approximately 8:25pm when I was advised by a customer who came to the door that the store was closed. The customer stated they close at 9:00 and they are almost out of everything. I stated to the customer it’s not 9:00pm it’s only 8:30 so I proceed into the store which the open sign was on.It was two young ladies working which one of them stated the only bread that I have is wheat bread what can I get for you. I stated did you say the only bread that you have is wheat bread? She said all we got is wheat bread. I responded I see other bread she replied that I said for a special project tomorrow. She then stated what can I get you. She was rushing me to order and extremely rude. They close the sore before the time but still had the open sign up and then she tell me that I can only get wheat bread when it was different bread available in such a rude way. The professionalism was terrible with the attitudes from the employees was very distasteful. I had gotten off from work in Tallahassee Florida but because I reside in Monticello Florida I try to support the businesses in my city. I decided not to make the purchase which I was going to purchase 2 foot long subs. WIth the extremely terrible Andy rude customer service I received I decided not to make the purchase. These ladies need more training on customer service Andy how to treat and speak to customers or the business will loose lots of customers and money. Please address this issue.
I have been a customer for 10+ years but I am noticing changes I feel that are not up to the standards I have experienced in the past. Tuna- making it with to much mayonnaise and then they spread it very thin on the bread. You can get another scoop for a dollar.I don’t know what to think at this point.
I have been a customer for 10+ years but I am noticing changes I feel that are not up to the standards I have experienced in the past. Tuna- making it with to much mayonnaise and then they spread it very thin on the bread. You can get another scoop for a dollar.I don’t know what to think at this point.
It would be awesome to do a commercial with Steve Curry sitting down with a stack of 6″ Subway sandwiches and one hand shooting hoops and the other hand eating a sub, stating these sandwiches be hitting every time:)
You advertise a free cookie with each footlong ordered online when picking up my ordered and asked about my free cookies .They said never heard anything about it. This has happen twice When I have ordered to Foottlongs twice. I believe this is false advertising..Especially when they act like I’m the stupid one This is 10 mile store in Novi mi
3rd Request
Hello,
On 8/12/21 I contacted Amber regarding the missing $5 gift card and forwarded the emails from Subway dated 8/6/21 and 8/10/21 as per her email instructions of 8/12/21. After no response, I sent a follow-up email to Amber on 9/13/21, again with no response.
I’m disappointed that Subway has such little regard for its customers that a simple request to honor your offer has been totally ignored or passed off to no avail for more than 2 months. Certainly, your business model should include the professional courtesy of a resolution or at the very least a response.
To resolve the issue, I would appreciate your immediate attention in addressing this issue with the parties involved or escalating it to management for a resolution to Case ID 2386112 and advise accordingly.
Look forward to hearing from you soon.
Subway#52442-0
1901 e reno ave Oklahoma Oklahoma
Charge 2 times for me food
Employee and manager doesn’t care about Costumers he said to me call to my bank because he did the carge
I have a complaint we bought two subways at 5160 Alidine Mail Rt. Houston TX 77093. And they didn’t do a great show. You know we paid good money to get what we would like. At the end of the of the day of working I would like a good subway, but no they always get it wrong and it’s not only this subway it’s mostly all the subways. I think, no wait I know you will be losing a customer. I will take my friends with me telling them you all don’t do the orders right no more and it is sad because I really loved buying from you all. But I’m not paying no more for something that you all do not do right no more. Take care of your employees so they can take care of the customers. Please treat people the way you all want to be treated. I barely get paid and to waist my money on something I’m not getting to enjoy. No more
my daughter is leaving employment at the Grove city subway location due to drug sales to minors I’ve made the manager aware of the situation and nothing has been done I’ve also made the local please department aware.. I’m well aware that it’s not just the managements fault that my daughter had a play in this and I am handling that end. My phone number if you need to reach me is 724-967-xxxx
I HAVE CONTACTED SUBWAY 3 TIMES ABOUT SOMEONE HACKING INTO MY SUBWAY APP ACCOUNT AND SPENDING $46.00 IN ATLANTA GEORGIA AND I HAVE NOT GOTTEN ANY RESPONSE FROM ANYONE. NO HELP AT ALL.
I did not get my W2 forms for last year I need to try to get that so I can do my taxes
I thought ya’ll should know that subway in Madison Ga had the gate closed at 3:30 today and managers was just in there sitting down. They closed gate as soon as the other workers left. I watched from Wal-Mart. Very unprofessional.
why is it that no matter what time I go to subway. They never have any broccoli soup
I want to compliment you on your Subway at 2726 U.S. Hwy 190 Suite 128, Copperas Cove, TX 76522 and your manager, I have been to a lot of your Subways and I have never seen a manager out front working so hard. In fact I have never seen a manager on the front line. They are always in the back. Melanie (manager) was in the front working hard and doing a awesome job, I was extremely impressed with her and her Subway. Everything was very clean and looked great and Melanie was very helpful, professional and friendly!! This restaurant is now my favorite Subway !! Thank You!! 😊❤️
The subway in Mont Bellevue Texas. On Eagle Dr need to be addressed. We went in to get food for my family. She had just told a lady and man that she was going to take a 10 min break after the people she was working on. She said the same to us. She then turned away 3 others. We would have waited however she took an online order off the printer and started to make that. If she is going to turn people in person away she should not do an online order. If you need to hire another then do so. But that was poor service. Now my family of 5 and several others were left to last min scramble to be fed.
There are 2 employees that work at subway that are not doing there job one is an older guy an the other is an older lady. The older guy that works there he tells the girls there to clean an he watches them every time it is creepy. The younger girls that work there they do there jobs like there suppose too an they do a lot they are very hard working girls. The older guy that works there we told him about the sweet tea it wasn’t sweet tea. The older guy said “so” like he didn’t want to do his job at all. The younger girls are so much nicer an welcoming. The older guy an the older lady they aren’t that nice an welcoming. The 2 employees really don’t do there job at all. The 2 employees don’t clean when I go to subway. Its always the younger girls that do it all. The younger girls they make our subs an there kind.
There was one person working and she have a attitude. BAReLY Can UNdStANd ENgLISh I ASkED For A Plater she told me basically she can’t because she’s working by her self
My account was hacked and someone bought two sandwiches on my card and I want a refund.
And if you lose a lot of your customers and some of your stores close down so be it we are not rich there are other places that don’t take advantage of us people
I used to go to your stores to by ether a sandwich or a meal and they were at a reasonable price but ever since this pandemic started you have been taking advantage of us people by raising your prices I used to be able to get three sandwiches for 20 dollars but now I have to pay over thirty so I won’t be going to any more of your stores again
I have visited the subway at The Shops of Hope alley in Durham NC on two occasions for lunch when working in the area and on both times they have had the air-conditioning turned off and it’s very warm inside.That makes it very hard to sit and enjoy my meal.
i am a employee for store number 4662, out of Southwick MA. The stores franchise owner, Nancy Cormier is running her subway terribly. She never shows up, pays us late, leaves minors alone in the store. I have worked here for over a year and not once have a touched a thermometer, thus not taking temps of the food. She was supposed to put the new menu up in July, and she hasnt. We have not had a manager in the store in over a year, and its basically a bunch of high schoolers trying to run a subway. Her business needs to be taken from her. She hasnt done anything proper for this store in years. She needs to be stopped.
I wanted a coupon 2 sndwIch for $6…told clerk. She charged me $11
I got 2 rancid subs from Subway in Calhoun, GA. I returned them, she took my receipt and my sandwiches and said she was putting it on my rewards card. My rewards card does not accept cash. It’s for bonus rewards only. Now I have no meals, no money and very dissatisfied, as the next clerk, a man, hung up on me and put the phone on do not answer. WTH? I have had more trouble with this place since the pandemic began. NEVER AGAIN. Why would I want a credit when I will NOT go there ever again!
Your employees are not enforcing the mask law I was in your store today and there was five people in there with no mask on they came in the door and they were waiting on
If you have a sign out in front of your store saying masks have to be worn then your employees should enforce that instead of letting people come in with no mask I was very very mad
Oki I ordered a cold cut combo and it turned out to be like a processed Meat or something anyway it was not good nothing like I ordered before.so what is going on!!!
The Subway in Batesburg, SC is constantly subpar.. the rolls are smaller than any other Subway. They never have the menu items asked for. And most of the staff have an attune constantly. This store should be restarted with someone who knows how to order products and supervisor to train the staff.
I do want to file a complaint against the subway restaurant branch in Geary road in Walnut Creek, I purchased a 2 foot long of sandwiches last night September 27, 2021 at the around 7:45 pm and this lady crew taking the payments from the customer ahead of me and she is taking cash money with her clear plastic gloves on and she going to do my order next and the gloves that she still wearing is the one she used to my order I told her to change her gloves but she’s still proceeding my son eats his sandwich this morning the following day my son is having diarrhea he went to the toilet 4 times since the midnight.
My family was in the toledo iowa store and was in line when a work started yelling at a 16 year old boy about his job this is not right I ask if there was some that was in charge he said he was the owner of the store I was think my kids will not work here we will not be back
Congratulations to the marketing genius that decided on Rapinoe as a spokesperson. I imagine that we’ll be seeing Crapernick next. Our family is now going to Jersey Mike’s.
Why is it we get promos from email and they never work as of today less than 10 minutes ago. Email says get offer and fl meal 7.99 and low and behold full price charged me.
Kevin Harvick is a poor representative for you company his language is not acceptable
The subway on 15901 A S Post Oak in Houston texas always closes 10-15 min early than what its supposed to.
Can a employee who works at a franchise be fired for being out with covid
Your subway in Scottsburg, Ind has a big drug problem. No one talks about it or says anything, but its there
Subway’s leaving a bad taste in my mouth. Show some integrity and deal with Rapinoe.
Is there someone that can help me with my login credentials and tge app? I’ve had an account with Subway for years, but for some reason it does not recognize me as having an account. I tried signing up for a new account and it will not allow me to do so. I’ve deleted app and reinstalled it. I deleted data and cache and tge deleted it and reinstalled it all to no avail. The inability to contact someone easily for support amazes me. I’m a patient person, but this has been a very frustrating ordeal.
I appreciate any assistance you can provide.
James Buchanan
Jbuchxxxx @pm.me
575-317-xxxx
I am still waiting on a voided ticket to go back into my account. It was paid for on September 14,2021 at subway #5056-C
425 Edgewood Rd NW cedar rapids, IA 52405 served by 5074 6:27:16 pm and voided by 5074 6:29:24 pm it was $50.76
I am being refused to eat at subway 12606 la Palma Hawaiian gardens by the manager whom will not give me her name ,because I’m not wearing a mask The manager is being very rude and unprofessional she made a scene in front of other customers please look into this matter
Why is it that your company sends out coupons and the Subway’s doesn’t accept them they are great coupons that I can’t use please let me know something and I have the address to both franchises.
Am in Atlantic City NJ I just left one of your story I had an coupons buy one get one free and he said they don’t except coupons so what going on the coupons are good
I started working for subway on 7/1/21. I have trouble with headaches and I had a bad headache and I was running fever I sleep all day and I forgot too call work and tell them and James Wallace fired me . I haven’t got the paper work so I can get my check. And James Wallace told me don’t call the store and called me a crack head and hung up. I want something done about this … All I want is my paycheck. I haven’t worked there in almost a month and I still haven’t got paid yet.
Why bid woke Subway cramming Megan Rapinoe down America. The she spews anti-American rhetoric. You will lose sales, and you will lose customers. Go woke, go broke. Where is your patriotism?
I used to enjoy Subway sandwiches/Salads at least twice a week but no more subway for me. I can’t bear to support a company who would pay Megan Rapinoe to sell their product. I am so disgusted by her behavior while in japan. I support the right to protest while in America. I also believe politics ends at the water’s edge. To disrespect America while representing America is so offensive to me. I am disgusted by by her disrespect to our country. Due to my love of this country, flaws and all, I will no longer be eating at Subway. Megan’s behavior is disgusting and until you part ways with her I will not support your company.
I’m in Las vegas went to subway on fort apache and flamingo. The guy had on dark glasses for one. I ordered a wrap and told him to melt the cheese he left the wrap in the machine till it burnt. Then after putting the toppings on he could not roll the wrap because it was burnt. I’m frustrated and disappointed. Subway was my go to. He acted like he didn’t want to be there. It was 10:30pm
I will never buy another sub from Subway as long as Megan Rapino remains a spokesperson for you. I love your subs and have visited your business for over 25 years. Lose Megan or lose me!
I will never ever buy another sandwich because of your spokesman Megan rapinoe she is an embarrassment to the United States And a poor choice to represent subway. Do you really think she is a wise choice for your spokes person. I’d love Subway but unfortunately I will no longer be supporting subway due to her disrespect of our country and our flag.
I will not buy another Subway Sandwich as long as Subway has Megan Rapinoe as your spokesperson. Here disrespecting the National Anthem by kneeling
I eat at our local store Approximately twice a month but am sorry that you choose to let these ungrateful people represeNt your company in the Olympics and disgrace our Country.THe U S A 🇱🇷.. I will no longer buy your product. I am asking friends to do the same.
How come sandwiches don’t look like your menu? I was trying to give them the benefit of the doubt by eating there two nights in a row. The sandwiches had hardly any meat on them. I was charged 7.00 for a non cut up salad that had very little anything but lettuce. So tonight I ask for chicken to be added to my salad and maybe got a handful and was charged 9.00. The sandwiches had so thin of meat on them all u could taste was bread. This is so not worth the money. If you need it I have pics.
Subway at bulverdi Texas.
There’s in that store on July 20.
Cashier was wearing gloves but still containing and using food with the same glove. You may call me at 830385xxxx. Thanking you in advance!!
Use to love Subway sandwiches, will never eat one again. Embarrassing brand ambassador (and she’s an overrated soccer player).
Good evening. I would like a response back.
I just ordered a Black Forest ham footlong sandwich from subway in Framingham MA, 121 Worcester Rd. Rather than the ham sandwich, I received a salad. I called the store and spoke to I assume the manager who said that it was a good enough substitution. The fact that I requested a 1 foot Black Forest ham sandwich and didn’t receive it apparently meant nothing to this manager. It is no wonder that subway is getting horrendous press. I am certainly done with any of you.
My family and I have eaten at Subway for decades. Sadly, you have chosen to force customers to needlessly pick sides over politics. Rather than self-righteously lecturing us about political issues you know very little about from a factual/statistical standpoint, we would love for you to just provide us a good meal and leave it at that. We have 2 sons who are military vets (Marines and Army’s 82nd Airborne) and many friends who are police officers. Now that you have chosen Megan Rapinoe as your spokes person, we can only assume that you agree with her unfounded bigotry and hate for America and our men and women in blue. Our entire family has made the choice to no longer eat at Subway. Why companies these days choose to foolishly and arrogantly go down these political roads is beyond my comprehension. If you truly cared about true diversity, you would not do so. By doing so, you are picking and choosing who is worthy of support and who isn’t. Sticking strictly to providing your product and/or service without preaching to us is the best way to serve EVERYONE. There is no need to respond.
Complaint please call me
7/22/21 @2:13
Will no longer eat at Subway! You support an American woman on the US soccer team that turns her back on the American flag! Shame on you!
I used to get Subway foot-longs quite frequently. I stopped since Megan Rapinoe became your spokes person. Her hatred and disrespect toward the USA and our flag have disgusted me. She needs to be fired before I go to a Subway again.
I love Subway sandwiches. But as long as one of your biggest stars is knealing during the National Anthem, I will not go to Subway. It is really sad that you endorse this horrible behavior.
Subway 5031 Lakewood Blvd, Lakewood , CA
This is the most horrible Subway I have been to. Teach your franchise owners to have better Customer Service. This Subway has the worst Customer Service!! I had to take time out of my scheduled day to deal with this stupidity also the owner/manager was there and didn’t want to discuss anything with me!!!
Remove that spokesperson.
This is America love it or leave it.
No more subway till she is removed
I am SO disappointed that you would sponsor a soccer player that kneels for the national anthem at the OLYMPICS … you are suppose to support your country. NO LONGER A SUBWAY CUSTOMER!
Done with you as long as you support rapinoe Go ahead and disrespect all veterans
I want to PRAISE the Subway staff at 2295 Towne Lake Parkway in Woodstock, GA. I left my wallet at the store around 2:30-2:45 pm and called them and drove over and they returned my wallet and would not even take a cash reward I offered them. Wonderful young people! Wanted the store owner to know this.
Until you FIRE (Release) that american hating soccer player from your roster, I will never eat at subway again. I will also lobby daily to all that I can to avoid Subway as well. At this point I will applaud any news of failing businesses or sinking sales for Subway Locations. Fire House Sub is far Superior in Culture and Food offerings.
If Megan Rapinoe is the best representative you can find for your company then I pity you. Support the USA first and foremost. Good bye Subway – hello Jimmy Johns!
I like your sandwiches but will not eat another one until your new spokesperson is gone
Why the hell are the portions so small and I have to pay almost $15. For a damn sandwich?there is not much there to make it worth the trip.
I will not be a customer as long as Megan Rapinoe is your spokesperson. She is not a role model . Use a hero….a vet or someone that has truly contributed to this world. Not someone who disrespects our country and kicks balls in a net. Bad decision.
I will no longer frequent Subway while that disgusting soccer player is a spokesperson
I used to enjoy subway but considering your choice of your new spokesperson, I believe your values are not consistent with mine. I will no longer purchase from Subway establishments.
You have a spoke person competing in the Olympics that has disrespected our country by needing during our national anthem. You should immediately fire her and apologize to the American people! How dare our country be disrespected on foreign soil by any American! Especially one supposedly representing our country. Take care of this or loose you business!!! We won’t put up with this anymore!!
Not going to support a company who supports a person who doesn’t support the USA. Drop her
Went to subway in Lancaster sc at 9:40 and got the door closed in my face even though the open sign was still on. Told the girl what time it was and she said she didn’t care.
Ads won’t buy anything as long as “woman” soccer star is spokesperson. She is arrogant and unpatriotic.
I just heard that you (Subway) hired Megan Rapinoe as one of your spokespersons. I also hear that Megan has been photographed kneeling during the playing of the National Anthem. I am letting you know my feelings towards Megan Rapinoe being a spokesperson for Subway, I am a combat veteren of the navy, who served with honor in Somalia, Afghanistan, and Iraq, and I am appauled to here that one of the food places I love eating at would hire or even allow a person like Megan Rapinoe to be and continue to be a spokesperson for your product. Further more, if i hear that Megan is still a spokesperson for Subway. I will gather all my brothers and sisters of the armed forces and we boycott Subway.
I will not buy another Subway product if you keep showing the American Hateing woman on your adds!
I have bought my last Subway
How can you hire someone who uses her platform in the Olympics who constantly bad mouths America? Insults the USA. every chance she gets infront of the entire world than you pay her for doing it. Goodbye Subway and SHAME ON YOU.
Women’s 2021 USA Olympic soccer team failure (Sweden Kicked their rear ends) after kneeling against the USA are an embarrassment. Using Rapinoe as a rep for Subway stopped me from buying Subway. God Bless the USA.
Just an fyi from a long time Subway consumer
I have been an advocate & supporter of Subway since the 90’s. However I am now disgusted and appalled at your choice of representation in the Olympics. Her orientation is of 0 interest to me, however her political views deeply offend me as an American
Both you and she owe a debt to this country for your good fortune and opportunity. O
If that’s not good enough, then get out. I will not patronize your establishment again until she no longer represents it
Having Rapinoe in your commercials Is an embarrassment to you and our country. No more will I and many other Americans patronize your restaurants without an apology.
Your new Ad with a “soccer kneeler” is offensive and me, my family and teams will no longer purchase food from any subway, and we purchase a lot over a year. You should have just left it with Venus Williams who has been a great role model for all tennis players and stays non-political in her sport. I will also post to all my social media friends about the ad I saw. Very disappointed.
Maybe after the shameful action of YoI’ll be your soccer spokes woman disrespecting the American flag I would think about pulling her people are angry
I think your choice of a spokesperson is horrible. Anti American.
I will no longer be a Subway Customer.
Why do you let Rapinoe disgrace America? I am done with Subway for now. The wokeness is old.
Did your corp spokesperson really kneel during olempics playing of national anthem?
If so, you just lost a loyal customer, and probably a lot more.
I will not spend another dollar at Subway as long as people they sponsor kneel during the national anthem. There are many other platforms and times they can prove what hypocrites they are then while representing you and our country. By the way I really like subway sandwiches but I can do without. Good luck
Went to subway in wisconsin rapids wi ordered a blt and only got bacon that was hard as a rock and onions and banana peppers no lettuce and to tomatoes what was the point of paying all the money that we paided and not getting lettuce and tomatoes on it. Always ordered them in the past and got them on the sandwich. Very disappointed.
Your company needs to reevaluate the internet service your company is using to process on line orders. I placed an order on line through UBR, payed with my debit card, within 24 hrs $800 was stolen from my account linked to that debit card. I don’t use that card for any other services so the only plausible conclusion, is the theft was linked to that transaction.
What! facebook.com/groups/1270525996445602/permalink/2071018123063048/
Not another!
Every time I go to the subway store on165 NLR Arkansas and order oatmeal cookies they never have a dozen of them noon or evening they say we got3or5 I do this every every other day i have to go to Galloway IL live closer to 165 Scot
Megan Rapinoe as a spokesperson? you just a customer for life
I love Subway, but will not purchase anything as long as you have that poor excuse for a human being with purple hair as your “spokesperson” !!!! I am tired of all this awakened crap!!! Tired of TV commercials pandering to this!!!
I am always charged extra for tge cheese thats supposed to be offered on a veggie delight. .60 cents isn’t a lot but it adds up.
Today i stopped at subway in Sterling Co. And the girl was rude so i felt like this should be common knowledge to your employees. The double cheese comes with a veggie delight. AND I still got charged for the cheese.
I visited your store #44898-0 and experienced two employees who did not give me a good experience. They were going to over charge me for a kids meal. Even after I pointed out the price on your menu they were still going to over charge me. I pointed it out because last week I was over charged and did not want to let it happen again.
Ryan Lally or Lolly is the store manager and I’m not sure if he was working.
I was served by: 70 7/21/2021 11:21:46 am Term ID-Trans# 1/A-323768.
Just thought you should know
I have stayed away from subway for well over a year because of the conditions and some of the stores the health code ratings will pour there was hair in my tuna salad staff not wearing gloves. I visited a new location today ordered the wrap the Callie wrap the girl had no idea what it was what was in it I just got back to work opened it up it is split and torn in half not able to eat it had to throw it away
8231 Timberlake Way
Unit 110
Sacramento ca 95823
Natalie and David need to be terminated. prejudicedtowards a security guard because he is black..lost several customers. Numerous negative comments on yelp and google because of these two employees and them discriminating who can use the restroom or not. Also terrible customer service.
First let me say that I love your subs and salads. Then let me say I will no longer be buying anything with the Subway brand. When someone who represents you takes a knee in opposition to the land that gives her that freedom, it saddens me. Goodby Subway and I am encouraging friends and family to do the same.
Megan Rapinoe. We’re shocked that you would promote an America-hater like that. So: we’ll NEVER buy from Subway again. Used to go at least twice a week. $60 a pop. $3,120 loss to you.
Kiss my money Goodbye!!! At least $500 a year, cancel that!!! You sponsor a soccer player kneels for our flag.
Sure don’t have a way we can complain in person! Will not support you! When your ad campaign does not have people who support the United States!
As long as Megan Rapinoe is a spokesperson for Subway I will get subs somewhere else.
Thanks to the disrespectful actions of your soccer star, you like coke Will never have my business again .At the Olympics
Subway seems to have a problem getting good spokespeople. First the pedophile, now a confused person with pink/purple hair? Not only is she confused, she hates America. As long as you are using her; I’m not buying any sandwiches. Thanks!
If Subway continues to use Megan Rapinoe as a spokes person, it is going to hurt your business. Faceboik followers already are planning to boycott if this “kneel when the anthem” is played individual continues to represent Subway. Best Regards Carol Wright
Subway location 425 South mill Street
Rogersville Missouri 67542
Manager- Lacy
Manager was seen stealing minors employee tip money to balance out missing cash from register. Told 16 yr old employees to keep their mouths shut or they’re fired.
I will never buy another subway sandwich as long as you have Megan Rapinoe as your spokesperson! I happen to love our GREAT COUNTRY!!
You choose to sponsor people who hate our country and kneel for a flag I have buried friends and family under. Okay you lose me and my family as customers.
Your representative kneeling for the NATIONAL ANTHEM.. you lost our business. This is wrong.
Will not buy another subway..till this non American spokesPERSON is removed
Unfortunately not able to give less than 1 star I have started a petition to boycott subway until they remove the un-American soccer player who’s name is not worth mentioning she is not what a positive role model for anyone especially young girls you need to remove her from your adds and issue an apology for using her to promote your products if this is the attitude you also have about the country that allows you to make money then close up shop and feel free to move to another country maybe China I now have 125,000 thousand signatures and by weeks end hopefully will have reached the goal of 500,000 as it has only taken 22 days to get 125k you keep running the add and supporting this negative impact against the greatest country in the world and see what happens to you Jarrod we never forget and never forgive
So now you have bent the knee.. America First .. I bet I’ve eaten your subs 10 times more than Rapino..But I won’t anymore..
I was appalled when I saw your commercial girl take a knee while representing the U.S.A. You need to fire her immediately. If I continue to see her in your commercials, I will boycott subway forever. I’m a veteran and I can’t believe what I’m seeing. I am contacting the Olympic committee also.
I used to be loyal customer; however since y’all put Megan Rapinoe as a spokesperson, I’m done.
I love Subway – – but I have had too many friends under flag covered coffins to support any athlete that disrespects our flag.
I AM DONE WITH YOU!!!
I need someone high up to give me a call right way way
616710xxxx Andrea Fraga
Aspa
Hi I was an employee I would like too complain about the mangers I was let go for a disagreement with work hours
My wife and I ordered sandwiches for dinner, mine was an American club with extra spinach, extra cucumbers, extra onions, and extra green peppers, my wife’s was an Italian with lettuce, tomato, spinach, cucumber, and banana peppers, I was very disappointed in my sandwich, the bread was hard and like cardboard to bite into, felt stale, and was half the size as my wife’s who ordered nothing extra as I had, this is why I am unhappy when my wife wants to eat subway, I’m very rarely satisfied with the sandwich. I took a picture, however I see no place to load it for you to see the poor quality the so called “sandwich artist” put out.
Bad experienced with employee at your location at 103 35N San Antonio,Tx. Employee was super rude and very bad 👎 additude.
Get rid of Rapinoe….first Jared and now this…who picks these people!
I have left comments here before. Will never eat subway again since they are paying anti American spokes people. Love watching this company slowly die,!!!
I was in the Subway today (49th street and 9th Ave) and to get a 2 subs for my 14 yr old son and myself and I was very disappointed and discussed with the customer service and rude attitude I received from an employee. She talked to my son with such disrespect then as to she and I we did have a verbal confrontation I spoke with the manager and told him everything as he walked in the door while the argument was in process he was super nice and offered to replace the sub and free drink. While I was in the store I heard the word God D*** and the Fu** words within 10 minutes. Remind you in from of my child. An older lady ask for a tuna sub and she yelled in the store down the line of about 10 customers “WE DONT HAVE TUNA.. NO TUNA IF THATS WHAT YOU WANT TODAY WE DONT HAVE IT SO CHANGE YOU MIND! ” So the older lady left… She also was very rude to a young man that was high functioning autistic. That’s when I had to tell her how rude she was… Then she stared yelling at me and that got the attention of another young girl employee that came out there and also started arguing with me. We remained in the store to eat our subs while the women employees keeper making fun of the situation. I am total appalled at this customer service. As for the manager is very nice every time I have entered the restaurant.
I think it’s disgusting that you employe an Indian that has no respect for the American flag and our National Anthem. My family and I generally have a meal with the location just up the street from our house. I assure you that we will patronize your establishments again. Thanks for slapping the true Americans in the face. Anything for a buck eh.
I eat at Subway at least 4 to 5 times a month usually more. Unfortunately, since Subway has chosen Meagan Rapahoe as a spokesperson I will no longer waste my money on your sandwiches. When you chose someone who loves our country and stands for our national anthem, I’ll be back. Yes, she has freedom of speech, but so do all patriotic citizen who do love our country. Shame on you. You guys really don’t know how to make wise choices do you? Jimmy John’s here I come….
Megan Rapinoe would not have been my first choice for your spokesperson. She is in no way representative of the American spirit; kneels at the National Anthem which represents the very foundation that makes Subway possible. I will not darken the door of another Subway, due in part that her actions are insulting to me as a veteran and an American who was willing to die for the flag she dishonors.
WAITED A WHOLE LUNCH HOUR IN THE DRIVE THRU LINE AT LOCATION # 31295 LOCATED IN CORPUS CHRISTI, THAT IS SO REDICULOUS!!!!!!!
As long as Megan Rapenoe is your spokesperson, my husband and I will go to firehouse sub. We will not spend our hard earned money in places who’s spokes person kneels during OUR anthem. By the way, we do not watch the NFL any longer. We are serious.
I am boycotting Subway until Megan Rapinoe is no longer speaking for your company. The vast majority of the United States would not kneel during our national anthem. What are you so afraid of that you would bend to this pressure and insult the majority of your customers?
As long as Megan Rapinoe who hates America is your spokes person my family will not eat at your business and America needs to hear an apologies from you.
Total disrespect for the USA by your choosing an Anti-American spokesperson. Me, my family and friends are boycotting your restaurant until you make the necessary change. Very disappointed.
I wrote a complaint please send me an e-mail concerning my complaint that I sent.
subway #63599-0 on 6-14-2021at 7:27 pm I order a subway, the same kind as I always do and didn’t notice that the person gave me the wrong bread. He offered to put it on the right bread but everything was already on the bread so I said that I will try that kind. I didn’t notice the wrong bread until he cut it. Then he says that’s what you asked for and I said it is not and he said it was. Then when I went to pay for it, I asked for senior discount. The total is always different for the same sandwich. The girl said that she is new and that’s the price. I asked to speak to the manager and she said they don’t have a manager. I said you use to have a manager. The girl said she quite and they don’t have a manager. I asked who do I talk to and she said corp office and I ask for the phone number and she said that she is new and doesn’t have the phone number and I would have to look up the phone number myself. These young people just don’t have respect and won’t help you and tell you to look up the phone number yourself. I don’t understand why the price difference for the same sandwich and for senior discount. These young people think they know it all. I feel that I don’ t want to go back to that subway.
I am very disappointed in subway. Why are you following the rest of the corporations with your narrative expressed in your commercials. It is very disappointing.
You might want to rethink having Megan R as your spokesperson! I’m a veteran and won’t be eating at your restaurants!
This sets a very bad example for our country and our young people!
Regards,
Chris Ochoa
I will not buy another sandwich ever because you support anti-America athletes!
please tell me you didn’t hire or choose that chick who kneels for the National Anthem as Subways spokeswoman? She is such a disgrace.
Until Megan Rapinoe is removed from your support I will no longer buy subway! She has described the USA.
As long as you employee the traitor Megan Rapinoe as your spokesperson, I or my family will not be dining at any of your restaurants!
Wont be eating at Subway until there is a public apology and firing of Megan Rapinoe. You are insulting Americans and all the veterans when she and others take a knee. Tell her to go to China and see how far she gets. Will be telling my family and friends not to eat at Subway. My husband, myself and many other relatives have fought and served for this country that we love.
No more Subway for my family while Meagan is doing your commercials Her kneeling for the National Anthem sucks
Why.in.the.hell.did.subwaystop.saling.the.old.yellow.egg.fore.the.yell.eggfoot.longsubs.did.someone.lose.their.mine.idon,t.buythat.new.x.at.all.go.back.too.the.old.way.or.you.will.lose.money.i.think.i.shop.in.the.bordensubway.a.few.times.a.week.but.i.will.slow.down.now. .the.service.is.great.there..
Cashier rude and disrespectful… Walked away from the front while taking orders..
My Subway experience is that the images of sandwiches presented in media is diametrically opposed to what I receive as a customer.
The media images present thick, rich, robust sandwiches. In reality, what I have repeatidly received looks like an attempt on the part of the franchise to skimp on quality to enlarge profits.
The Subway located within the bus terminal in the City of McAllen, Texas, neither accepts coupons and produces anemic sandwiches that neither look like those advertised.
Regardless of the Subway I visit, what is presented is not what is advertised.
I will no longer patronize any Subway as long as you use kneeling Megan Rapoine as a spokesperson. Her actions unamerican and disrespectful.
As a person that used to take her family to subway on a regular basis on the road to soccer tournaments;; I will no longer be doing this. I am a palled by the actions of your main moneymaker kneeling at the national anthem. I think it is degrading and you are setting an example for it to be OK. I will really missSubway that will be taking my service to Jersey Mike’s and other sandwich places
John Chidsey, well you or your company do not know how to pick spokes people for Subway. How dare you have Megan Rappinoe to represent your company, maybe it’s time for your spokes person and you need to find another country to live in. Anti American is NOT acceptable in the wonderful Great Country, USA, that we live in, all things are possible in this country. Good Bye, Subway, your choices are horrible.
I WAS SCREAMED AT BY AN OWNER OF A SUBWAY ON AVE. I IN LANCASTER CA!!! THIS GUY WANTED TO AT ME ABOUT CALIFORNIA’S NEW LEGAL THINGS HE HAS TO DO, YET THINKS IT OK TO CLOSE HOURS EARLY WITH NO SIGN AND TRY TO TURN AWAY ME TO LEAVE WHEN A MANAGER SAID I CAN BE HELPED. THIS OWNER KEPT COMPLAINING AT ME ABOUT HOW HIS LIFE IS SO HORRIBLE AND ALL HE HAS TO DEAL WITH WHEN ALL I AM TRYING TO DO IS GET MY ORDER TAKEN. WHICH WAS ALLOWED BY A MANAGER!!!! THIS GUY WAS MISTREATING E. HE ALSO GAVE SPECIAL TREATMENT TO OTHER PEOPLE TO ALLOW THEM TO GET HELPED, YET FELT IS WAS OK TO YELL AT ME ABOUT HIS PROBLEMS!!! I AM NOT A DOORMAT TO BE ABUSED ON!! THIS WAS NOT OK AND WAS ABUSIVE. I WASN’T TREATED FAIRLY AND OTHERS GOT SPECIAL TREATMENT OVER ME WHO WASNT DOING ANYTHING TO WARRANT THE POOR BEHAVIOR. I AM GOING TO REPORT THIS!
As long as you feature a spoiled athlete WHO KNEELS FOR OUR ANTHEM on your ads, I for one will not step into your stores.
I really enjoy your Italian BMT. I not be doing that again anytime soon. Your spokesperson Megan Rapinoe refuses to stand for our national anthem and by doing so disrespects those that have sacrificed for our nation. When I see this type of behavior my mind envisions bodies floating in the water at Omaha Beach, the flag raising at Iwo Jima, soldiers freezing to death at the Chosen Reservoir, and flag draped coffins returning from Viet Nam and many more images of those that gave all. I would appreciate it if you could find a spokesperson who will at least feign love and respect for the country that has given them such great opportunity. Until then I will be seeking out Jersey Mike’s and Firehouse subs. Subway by association has become America hating and I will not patronize any establishment which dishonors the USA.
I was workinking for this location. The owner or who ever he is. We had to do it the old way. I don’t agree with that so i quit on him. He not giving the customers what their paying for.his prices are ridiculous..
We ordered sandwiches from the 395 location in Adelanto CA. Order# 1FC17B48-DB.
On Sandwich #2 they left off Avocado, mayonnaise and chipotle sauce, it was completely dry.
Due to subway corporate decision to use that unpatriotic purple haired soccer player thing as a spokesperson for your company – I will no longer purchase, endorse or recommend your products. I truly pity your franchisee owners.
Just visited my local subway at Sisseton SD. First they didn’t have enough chicken teriyaki mixed up. The guy went and mixed some. I ordered a foot long sandwich that I didn’t want toasted so they were supposed to warm it in the little dishes. I told the guy it was supposed to use two dishes but he wouldn’t listen he even asked his manager who told him to use one. Of course the meat didn’t cover the bread. Any other time I come there they use 2 dishes. He wouldn’t listen I will be damned if I am going to pay for half the ingredients. I was just there last Tuesday and didn’t receive my rewards after scanning my card when spending $11.00.
I will not eat at subway while you allow Rapinoe to represent you. Just got home from vacation. Took my family of 4 to Jimmy John’s 3 separate times. Prior to her publicly disrespecting our Country.
I dined with you every week
I do not purchases by goods from Companies that hire kneelers to promote their goods. I also discourage family and friends and aquintences from also purchasing goods
Why do you have a filthy, fouled mouth woman, ms Arpino, representing your company? She used the F word repeatedly referring to the President of the United states. Her vile words and actions should not represent your company which serves wholesome food for our families which include our kids.
She may be able to kick a ball, but her true character shows when she opens her mouth. Your company has made a poor choice for someone to represent it. Some would think by your choice, that your sandwiches are as foul as her mouth
False advertisement. . I got subway for my husband and me, and the new reimagined subway was not on our skimpy sandwiches.
No more subways for my family until Megan Rapinole is taken off your ads!!! And that goes for all our friends!!!
I have recived a subway coupons but I went to one the did not took this coupons
please call me for further discussion of problems or issues
my phone number. Is 732-790-xxxx Bob man
how to know which will and will not accept this coupons
please. Call my 1-732-790-xxxx
If anti American Megan rapinoe is going to be subways new spokesperson, I will not be eating there again! Sad choice.
If Megan Rapinoe is REALLY gonna be a Subway Spokesperson, it will mark the end of my patronage of Subway. INTERNATIONALLY. My family will medal in Subway Boycotts.
Megan Rapinoe is sponsored by Subway. As I saw her kneel for the national anthem I immediately knew what kind of company/corporation you are. Why do you choose spokesmans that are anti -American. I’m sorry, we will no longer be a subway family.
I love Subway sandwiches !! My wife and two children worked for Subway we eat Subway 3 times a week you need a different National SPokesperson who respects our flag We and everyOne l can convince will stop buying yoUr great product !
I understand that you are trying to be inclusive and dIverse with Megan Rapinoe, but you should have picked someone less divisive. We will not be visiting Subway as long as she is a spokesperson.
google.com/amp/s/www.nationalreview.com/2019/07/womens-soccer-team-megan-rapinoe-disgrace/amp/
REMOVE Megan Rapinoe as a spokesperson for Subway. She is unAmerican and does not represent American values. She should not represent Subway, either.
You need to drop Megan Rapinoe From your commercials for her disrespect to the US flag or loose me as a customer. Plus her disrespect to Asians
Will not buy from you again until your representative, Meghan respects our countries flag.
I can’t send my complaint on line the system is damaged almost as much as your store.
My father fell in one of your stores in shreveport,la an accident report has been completed and since the fall he has tried several times to contact your corporate office and no one never answers the phone, I have now tried and the same for me, no answer. I need to speak with someone concerning this matter ASAP
I recently drove through your store on west Grand ave Duluth ,mn.
Not happy at all!!!!!!!!!!! $19 for a protien bowl that was half full and not how I ordered it. I dont know if this is how you take care of your customers but its wrong. I work hard for my money and $20 for the wrong lunch leaves me with NO desire to ever order from your stores again! I dont EVER complain about things but this one is it. No more food from your stores again. How can anyone half fill a $20 bowl of food and think its good. If I was not in the middle of working I would have returned it and filed a complaint. The screen at the drive through was messed up and the food I got was messed up even more. NOT HAPPY and NOT COMING BACK
Bought 3 sandwiches asked attendant if banana peppers were hot? He started shouting he says women all they do is Talk..talk.talk.gave me my sandwiches and told me to take my sandwiches and get the hell out of his store.i am 79yrs.old and have never been so insulted by a worker.4348b amboy rd.staten island 10306july 18th 9 34am..server #7
Love Subway sandwiches. Unfortunately I will be going to WAWA or Primos or the myriad number of your competitors.
Megan Rapinoe is the wrong person to represent your company. Until she is gone I and likeminded people will pass on Subway. She imo is a loudmouth coward. Thank you
I just viewed a photo of Megan Rapinoe who is your spokesperson taking a knee during our National Anthem. I will therefore take a knee to Subway and never patronize your business again.
Megan Rapinoe in your commercial. Really? Quiznos here I come!
We used your website to order 2 subs on 07/04/2021.
the order was supposed to be picked up at the Cape Coral, FL store which, according to the website was open for business until 9PM.
We arrived at the store 5 minutes before the time we were advised to pick the food but the store was closed!
The next day we contacted the owner, R. Patel who has been playing games with us for TWO weeks!
Please credit my card for the $12 you charged me and for messing up our 4th of July plans.
Thank you.
2821 SW 29th Ave Cape Coral FL 33914
ph: 239-281-xxxx
Very disappointed with your spokesperson,I will not buy a sub for along time.
Really? You are paying a woman no telling how much money to do your tv ad and she did not stand for our national anthem. What are you thinking? I’ll tell you what I’m thinking….no more Subway for me. I cannot abide to give my money to anyone who supports unAmerican behavior!
I will never buy another subway as long as you have a spokesperson like Rapineo representing you.
This is America the best country in the world and she does nothing but disrespect her country and the people who fought to keep it free.
You should be ashamed to have her as your spokesperson.
It’s sickening you would have Ripinoe (A person that hates America disrespectful to our anthem and flag) in a Subway commercial. I don’t believe in cancel culture but until you no longer have this woman representing subway my family and I and friends will no longer be eating at your establishment.
IWill no longer buy subway as long as long as your spokesperson kneels against our Flag n national athemn
Fire megan
I will never eat at subway again. You are anti-american. Your add disgusts me.
As an American veteran I am disgusted with your choice of spokesperson. Pink haired soccer player who kneels for the star spangled banner , our national anthem. I will never again buy anything from your ( can’t call them restaurants) fast food places. I know many vets , and families who feel the same way I do.
I eat at subway about 2-3 times a week but no more until you drop Megan Rapinoe I will never step foot in another Subway rest. I am starting a black ball campaign, I will do everything I can to get the word out that Subway is supporting an anti American and a person how has no respect for her country while representing this great nation. Shame on you Subway. I am renting bill boards and ada to educate people you your poor choice.
I eat at subway about 2-3 times a week but no more until you drop Megan Rapinoe I will never step foot in another Subway rest. I am starting a black ball campaign, I will do everything I can to get the word out that Subway is supporting an anti American and a person how has no respect for her country while representing this great nation. Shame on you Subway. I am renting bill boards and ada to educate people you your poor choice.
You have lost my business over your support the the Olympian who doesn’t deserve to represent our country.
My family and friends will no longer support subway as long as that endorse this prison that will not respect our flag and country.
I will not be coming into any of your stores as long as you have a spoke person that isdisrespectful of the AMERICAN FLAG.
Good by.
We will no longer eat Subway since your spokesperson kneels during the National anthem!!!
won’t be buying subway – nor our family – anytime soon as long as those you sponsor kneels during anthems etc
please remove me from your email list and send it to Megan Rapinoe. will find other places to eat
Maybe it’s not the ingredients but the way the sandwich makers are making the sandwiches. Tomatoes with stem peices, brown lettuce, peppers with stems, baccon tossed on in a clump, bread hard on the ends with on topping to the end or all to one end…. then cut with a wet dripping knife. Smashed together and soggy… not an ingredient problem but how it’s made.
I am disgusted and upset that your corporation would hire a spokesman that has little regard for our flag. My dad sacrificed his health and died young serving our nation. Every time someone takes a knee during the national anthem they spit on millions of graves. I will no longer eat your sandwiches as long as you choose to support those with a disdain for patriotism.
Megan Repino??the pink haired soccer player is American flag disrespectful human being and I will never buy another of your sandwiches as long as that’s what you use as a spokesperson ..I used to buy a couple a week but no more….you are a corporation with poor judgment
I was just told at 2pm on Sunday July 18th that the subway on Westwood will not be able to take any more orders due to the amount of current orders. I don’t think that is the way it should be
Sorry we can’t support our local Subway. We don’t kneel. Please pick a better suited spokesperson
What kind of U.S. corporation are you that you have an unpatriotic person like Megan Rapinoe as your tv representative. It looks extremely bad to have someone who refuses to stand for our National Anthem while making millions in our country. We will no longer patronize ANY of your facilities and we will urge ALL of our patriotic friends to follow suit
We hVe bought q2inch BMT sandwiches for years from Subway. We have moved from Atlanta to Baltimire a few months ago. As with everything prices have rose. But thd amount if product on our sandwiches gas dropped by 35% from an Indian owned and operated store at 350]D Eastern Avenue Baltimore MD. After complaining about the product and even showing them z picture of the exact sandwiches at Matlock Bridge road store in Alpharetta Ga that my son went to and ordered the exact sandwiches. We were told we could shop at another store.
Maybe with thus type of attitude towards customers we should go to Jersey Mikes…or John’s. My wife is VP of digital marketing for edge direct. She thinks we should pug our experience at subway by owners%mngrs on social media. Customers should be treated with respect and get what they pay for. I have pictures to share to support our claims. I will see if there is a plac red to insert gem.
Thank you for your time
Tim /Marti Allen
xxxx Hudson Street Baltimore MD 21224
14xxxxx @gmail.com Tim’s email
mxxxxx @comcast.net Martis email
My friends and I will no longerbuy yoyr products as long as you have Megan Rapenoe as your spikes person. How dare she take a knee during our national anthem! We will be encouraging everyone to stop buy from you until we get a public apology and she is removed. We have had enough ofthe disrepect to ourflag, our country and our national anthem. This is completely unacceptable.
Actually I’m not the one that did that so I thought I’d let you know I really don’t know much about the information people are talking about I don’t really do reviews on customers I should have an agency go over my reviews and do them for me because I have a lot of other things important trying to fix this nation and fix the things of this nation of so I thought I’d let you know I’m trying my best to reply on the answering some of them but there’s thousands and many billions of complaints and they’re hard to get to one man at a time I’m one man I’m trying to set one thing at a time and move forward and change a difference and impact lives I noticed people disagree on things I’m sorry for anything I have done thank you and you have a great day
As a long time Subway customer, I just want to let you know, I will NOT be patronizing your stores again, unless & until you remove Megan Rapinoe from any & all your ads. She is a disgrace to all Americans for her total disrespect for this country by her kneeling for the National Anthem during the Olympics, as well as her turning her back during the medal presentation. Poor Choice there Subway. I feel you also owe the people an apology for using her for your spokesperson. Yes, I’m offended.
Your marketing dept is totally ignorant of the fact that the majority of customers are American patriots who hate Rapinoe. You should be ashamed for promoting someone who disrespect the country that provided the environment for success. We will NEVER go to Subway as long as she represents you. SHAME ON YOU!!!!!
I love your sandwiches but won’t buy another as long as your spokesperson, Megan Rapinoe, kneels during the national anthem.
I will NOT eat at your restaurant again till you remove Megan Rapinoe off your ads. She kneels for the anthem, no hand over her heart. We are PROUD to be American. She is a BAD role model for your company and our kids. You should dump anyone who does NOT support the USA. Plan on posting and following the BOYCOT issue on many social medias.
You need to take the purple hair,flag disrespecting want to be a man person off your commercials
I have always liked subway subs but after seeing your spokesperson Megan Ripone neeling during our National Anthem I will not buy another sub From subway unt She is fired !!
No more orders from me because of your association with Megan Rapinoe
Megan Rapinoe, Spokesperson for Subway.
I LOVE Subway sandwiches BUT I will no longer patronize your Company. I will be sending out the disgraceful post to everyone on my Facebook Account and I will be advocating for my beliefs to ANYONE and everyone that I see. Subway has crossed the line.
We are all due our Personal Beliefs but keep them PERSONAL. This Person just used the Subway name to impose HER beliefs.
Bye Bye Subway.
I am disgusted that you make Rapinoe, female soccer player, your spokesperson. She disgraced our country. As long as she is representing you, I’ll not be buying anything from subway.
Do you even read reviews or complaints?
I waited a couple of days before I wrote this. I went to Subway in Navasota, Tx on Friday to pick up lunch. I was unfortunate enough to be served by Jiselle who obviously doesn’t like her job or customer service. She was throwing my salad together and looking at me as though I simply came in to bother her. She threw the tuna on top of the salad and seemed offended when I asked for extra tuna. When she threw the extra tuna on to the salad, it fell off and she grabbed it with her hands and put it back on the salad then again looked at me nasty. I turned and left without the salad and went somewhere else for lunch where I received great service and a smile without attitude as they took my hard earned money. Jiselle doesn’t need to worry about seeing me again and neither does Subway if that is the kind of person you want serving your customers. Thank you for your time.
Subway lucasville tried to ban me for social media criticism
My name is Sarah Frazee. I live in Holiday Florida. Last week I applied to subways in my area for a job. I received two responses to come in for an interview. One on Tuesday and the other Wednesday. I went to the first and decided not to waste my time on the second because I felt it would be pointless. I was given this impression by the first person who interviewed me. The first question I was asked was “How old are you?”. The note taking paper was a dirty tiny piece of paper. The interview lasted approximately 3 min. I am 60 yrs old, a veteran, and a woman. I was at my last job for 8 yrs. Based upon that interview I will feel that I was disqualified because of my age. I will never patronize subway again. I will also tell anyone who is willing to listen about my experience and impression.
Your representative, Megan Rapinoe, knelt for the national anthem. I love your product, but I will not eat another sandwich until you remove her and apologize to America.
Will not buy another sub until you separate from any flag kneeler
Just so you know, I’m a long time Subway customer who won’t be back until the Rapinoe is gone from your commercials.
I will never buy another subway sandwich, or buy you gift cards, I use for the homeless,, as long as MAGAN is your representative.
Longbeach, WA is not a good subway for sub sandwiches. Many times I have went to the sub shop, there were notes on the doors of all the meat and cheeses were out. The subs had very little meat, 4 slices of meat for a foot long! Wrong! I have stopped going to this subway! Why go when the meat and cheese are out and you have to choose a sub you did not want. Please look into this subway and make it a make it a Subway worth eating at. Thank you
I am sorry to say good bye. As a life long customer I feel very betrayed and insulted by subways corporate support of Megan Rapinoe. Free speech is a right disrespecting others with it is of poor charter. Supporting someone that hurts others to gain attention is below your organization. Millions of Americans feel hurt by your actions. A noble cause doesn’t need trample other people’s beliefs to gain support for their own.
Please remove your commercials of USA athletes who kneel for our National Anthem and throw our American flag on the ground in disrespect of our country and our freedoms. They don’t represent Americans or heroes. They are disrespectful, rude, and selfish human beings. These are the people you want to represent your sandwiches? Then you can consider me no longer a customer at any of your locations. Yes, I will be sharing this on Social media. So be prepared to lose lots of customers that support me and our American values.
ARE YOU KIDDING ME? Anti-American Rappinoe for a spokesperson? Never will I enter a Subway again
I will not grequent your store while you have a spokesperson like Megan Rapaport in your ads. She is un American.
I will never buy another Subway sandwich as long as you have that America hating Megan Rapinoe
as your spokesperson.
I will never again order from Subway until you remove Megan Rapinoe as your spokesperson AND apologize publicly to America. No one should disrespect out national anthem & be rewarded!
The new spokesperson for the subway restaurants needs to apologize for kneeling during tje National Anthem. This is disappointing and disrespectful to all of the people who have defended and serve this Free country. The pictures of her kneeling and the comments she has made have gone viral on the internet and social media. Becareful that your company don’t become like woke coke and lose 90% of your share holder in a month. Personal until you either remove her or have her apologize for disrespectful actions you have lost my entire family business. And trust me I am not the only one who is upset over this. It is just as bad as the child molester that you had as a spokesperson.
I have tried to call the store in sinton texas and odem texas more than 10 times in a day with no answer. I’ve had to resort to going to Jersey Mike’s for service. They answer their phones
I had one of the worker giving me a hard time
Rapino. To bad your incompetence. Will cost plenty by the franchise owners. I’m done.
I have discontinued purchasing at Subway as long as you have Megan Rapinoe as a spokesperson. She is disrespectful to the flag and national anthem. It’s a shame that you would use such a person to promote your good products and service. What a shame!
Please introduce Miracle Whip in your Subway franchise stores. Everyone does not appreciate Maynoaise.
How do I find which palm beach county stores carry your honey wheat rolls? some don’t’
I just saw that Subway uses Megan Rapinoe as a spokesperson. Her disrespect for our flag and national anthem cause me, my family, and many of our friends to discontinue buying from Subway. It is time we who love our country patronize companies that uphold our values.
You employing someone who kneels for the national anthem will cost you customers
Using Meghanas
I will not eat anything from subway as long as you have that pink hair idiot in your commercials.
I’m guessing you won’t care, but the wife and I will no longer visit Subway even tho’ we really enjoyed the food.
The reason—the new spokesperson you recently hired is anti-American and does not honor the American flag of this great country. Hopefully, you’ll reconsider your choice of spokesperson. Sincerely, Roy and Linda of Auburn, WA.
I refuse to buy from a co. Whose spokesperson disresoects my country!
Bad decision!
There we is a problem. Iam going to start making my own sandwiches until you take that Un American as your new sponsor. Please kneeling down when our national anthem is playing. Come on open your eyes. Subway
We went thru the drive thru for our meal. When they handed us the credit card reader, it had a tip page. It didn’t give us a ‘no tips option. Why should we tip when we didn’t eat inside? We will boycott Subway if this is now standard.
Your spokesperson kneeled for the national anthem while representing USwnt. I will not be purchasing from subway anymore.
i will never eat at your restaurants again as long as you are featuring that unamerican female soccer player on your adds, absolutely disgusting!!!!!
I am a 57 year old regular customer of Subway restaurants. I have crossed the country four times via motorcycle, and each time SUBWAY was my place of choice for good food fast.
I recently saw Megan Rapinoe is a spokesperson for SUBWAY. Bad move. I vow I will not buy another SUBWAY sandwich, nor set foot into another SUBWAY until she is no longer employed by SUBWAY.
Further, I will tell all my friends about her sponsorship by SUBWAY and encourage them not to shop at SUBWAY. There are other choices for a sub sandwich.
Thank you.
If the person you are paying kneeling for the national anthem than I’m going to have to stop getting subway. I love subway but can’t support this kind of activity from a payed spokesperson
I have previously been a return customer as I love your sandwiches. This has been the case since the early nineties when I was in college. Now with your poor choices in spokespeople, who I abhor; I can no longer frequent your store if it reflects those kind of people’s morals. Rapino is a kook and an anti-American stooge of the left that I cannot tolerate. I know I am not the only one who is tired of all this B.S. the woke is forcing on everyone. There are more of us than you know. Subway is over and done in my family. Thanks.
Just letting you know what an absolute stupid decision it was to use Megan as your spokesperson. UNBELIEVABLE, a person who kneels for the National Anthem just at the time this Country needs to get back together.. There were so many other people you could have used, soldiers, veterans, Drs., nurses , school teachers, policeman, firefighters. If this is the wisdom of your head office then I can not be sure whatever else they may decide , like food guidelines ect.. So there is no way I would ever let my family eat there ever again and we are starting a boycott in our town against your store.. So now your decision WILL affect your owners and could very easily make them go under. I would thought after the Jarrod escapade you would have been VERY careful with your next decision but even my 9 year old Grand daughter says this is so wrong ! Well done !
Iam asking for the removal of Mégan Rapione.She should represent China if she finds our country so discusting that she needs to kneel at our national athem.I will never buy from Subway again since it allons politics to represent its produits.
I will NEVER eat Subway again. You praise people that disrespect our flag. Wake up! You are what is destroying America! Shame on you.
Your choice of Rapinoe as spokesman for Subway makes my choice off not eating at Subway very easy and I always liked your sandwiches. Me and mine are going elsewhere.
Why is subway the only restaurant that is unable to get sausage for their sandwiches? We have traveled from Indiana to Alabama and Indiana to Arizona and have been told the same thing at every Subway”we are unable to get sausage.” Why is it that all other restaurants along the way have sausage and there is no shortage in stores but Subway is unable to purchase it?? Please let us know. Subway is my husbands choice for breakfast but he will not eat there until they get sausage back into their restaurants.
I love subway. However I will stop eating there until you take Megan Rappinoe off your advertising. She kneels for the anthem ect. I’d say open in Cuba but they’re fighting for freedom. Maybe you should put her on TV in china
I would like to know if you are going to do anything about the Your spokes person who took a knee during the national anthem at the Olympics my family and I have served this country to keep it free but the disrespect is Unacceptable hope this doesn’t fall on deaf ears thank you for your time
My daughter and I went to several locations Tuesday for a free sub however no one knew what we were talking about. On the internet was an announcement due to rolling out of new menu subway was giving out free subs Tuesday July 13th. Very upset. Romeo’s is where I’m taking my business now
As long as Megan Rapinoe or any other person that disrespects my country is a spokesperson for your company, I will NEVER support it!
I stopped buying subway when i found out you hired a anti american spokesperson disrespectful anti american soccer player.as long as she works for your company i will never buy again
Did your spokesperson really knee at the national anthem?
Your spokesperson takes a knee during National Anthem! I am a Veteran and will never support your business again! Will flood social media with it! disgracefull and unamerican!
I’ve been a long time Subway customer. As long as Meagan Rapinoe is working for you, I will not be walking into a Subway shop. She disgraces my flag by kneeling for the US National Anthem.
Your new commercial has an anti-American soccer player, why? Why would we spend our American dollars at Subway when she’s the face of your business. We will not be buying Subway.
Dear subway I have been a customer my whole life. No more, not while you choose to have an unpatriotic soccer player as your spokesperson. So many people to give that honor yet this was your choice.
As long as you have Magen from USA Woman’s Soccer in your adds I won’t be buying a Subway sandwich!!!
Just saw your add for a new sub. I have pledged to not buy from your stores because I believe it is wrong for you to endorse athletes that disgrace the USA
So your new spokesperson Megan decided to disrespect our flag.
Perhaps I will no longer support Subway.
Plenty of other sandwich choices these days
As long as this soccer player that represents you disrespects the flag I will not buy anything from you.
Will not eat here with Megan Rapinoe as your spokesperson who kneels for our anthem. With all that is going on in this world and our country she should stand. We are better together. No more Subway for my family and many others from what I hear. Choose someone that stands up for our country not someone who divides.
Y’all need to remove the knew spokesperson.she is a disgrace to our country, I will not return to any of the stores until she I gone
As much as I love your sandwich i will not eat a other one until you remove Megan rapinoe from your ads
I am appalled that your company has Megan Rapinoe as a spokesperson. Why would you have someone represent your company who is anti American. Because of this I will never buy from you again. And I also will spread the word to not patronize your business!
I do not financially support anyone or companies that allows their employees to “take a knee” during the national anthem. I find this disrespectful & feel these people should find other ways to express their politics.
We were excited to try the new Subway menu changes. It was a disaster. Fewer bread choices, small mozzarella pieces, virtually no toasting, no beef, no parmesan viniagrette, in general, the Subway we love, no longer exists.
I think it is a shame that your spokesperson was kneeling during the National Anthem. Is this a representation of Subways views? As a veteran I find this offensive .If this is your position I will stop eating at Subway forever.
Thanks for making it easy for me to not buy Subway. Your new spokes person Megan Rapinoe makes me sick the disrespect for the country is not acceptable. Until she is gone I will not support your company.
I will not purchase your subs any more. Respect the flag.
I want to inform you of an incident that happened in a subway. I ordered online and when the order came it was wrong. And when we called the pelham Rd in Greenville. SC and told them the order was missing 1/2 of a 12-inch sandwich and chips. We were told that they cant deliver their mistake. Then they argued with me on the phone stating we needed to bring in the sandwich and receipt. The 1/2 of the 12 inches was eaten and was told she needed proof that there was only a 6 inch. So since I did not eat my 6 in that was brought back. The point is I was treated poorly by this kid. The time this happed was 7:15 pm. I will not use subway again. This is not the first time Subway has messed up.
Hello,
I just viewed your new commercial and saw that the soccer player, Megan Rapinoe, is featured. I was disgusted to see this USA hater in your ad. Though I have purchased your sandwiches many, many times in my life, that ceases today. There are plenty of other sandwich shops available, and I will now patronize those restaurants. Disappointed in you for featuring this privileged hater, but happy to be able take a stand against weak companies caving to “wokeness”.
Please take the female soccer player out of your commercials. I am a Vietnam veteran and proud of my country. She is an embarrassment to all veterans who fought and died to protect her freedom which she is making a mockery of.
I am sitting here in the subway in Ocoee Florida I’ve seen customers come in here fixing a soda at the soda machine drink from the cup and put it back on the soda machine to refill it. Drake the tray went over to the fruity drinks filled it up drank again and then went back to the soda machine.
First you get rid of roast beef, my favorite and now you hire an America hater to represent your company. With the rising cost of eating out and the economy, Subway is the first place to be removed from my menu.
I am very disappointed and will not buy another sandwich until Meagan Rapinoe is removed as a spokesman
Using megan rapinoe was a bad idea. She is very unpatriotic & ungrateful. Subway goofed . Very disappointed @ subway.
I have been purchasing your subs weekly for about 30ish years, for as long as I remember. I will NEVER buy another sub from your company again after you used Megan Rapinoe as a spokes person. Remove her and make it public why and I will come back but I will never buy another sub and I am letting all of my friends about your very poor choice of people you chose to represent your company. Screw your Company and your anti-American ad department. You want to play anti-American politics you will reap the rewards…
My complaint is with your kneeling spokesperson. When she is gone ill be back.
I went to a subway in Jonesboro tn and there was barely any meat.. like my spicy Italian had only 5 peps and 5 salami.. and they were very stingy with the veggies… I refuse to pay $7 for bread with barely anything on it.. your product has gone down hill so fast.. it’s disgusting
Megan Rapinoe. Needs to go
On 7/14 around 11 a.m. I stopped at the subway located at 17100 west Larkin in joliet IL . A I’m walking in I passed a male employee outside smoking. He proceeds to follow me in (with a female employee) through the gas station to the subway. They both go behind the counter without washing their hands and begin to take my order. I stop here often, both are always very pleasant. I hope this will be addressed, as ot should be unacceptable!
I will not be purchasing subs anytime soon with your choice of the Soccer player, Rapinoe. She is a disgrace to this country. She trampled the flag, used horrible profanity in front of young girls, and I could go on. The other athletes were fine, but couldn’t you find another athlete with better values. Poor choice Subway!!!
If Megan won’t stand for the US flag get rid of her as a spoke person!!!
Subway used to be my favorite fast food restaurant to eat. Sadly I will no longer be shopping in any of your locations do to your new spokesperson Megan kneeling during the national anthem. This is anti-American and I will no longer be eating it any of your locations and I will encourage all my family and friends not to eat there either.
Your choice of that pink haired female as a spokesperson and her disrespect for our country has forced me and my family and friends to never purchase Subway again!
I have now gone to two different subways now in Orlando FL the one on orange Ave and the one at eagle watch the one at eagle watch told me they didn’t have meatballs or steak ready 20 minutes before lunch and I walk into the one on Orange avenue and put an online order and nobody’s making it they’re handling the line before handling the online orders so what’s the point of ordering online if I still have to sit here and wait
I usually eat at one of our local Subways every Thursday, but I just saw a story about Subway’s new spokesperson, Megan Rapinoe, and showing her taking a knee during the National Anthem!! That is just disgraceful, disrespectful and disgusting to me as an American! As long as she remains Subway’s spokesperson, I will not be patronizing any of your stores. You just lost a loyal customer.
I worked for Tim andrande at 838 pleasant st. I wrongfully got fired cause of medical issue . Had a complaint from a customer caused by me having to walk away cause I was gunna pass out in front of the customer. I have doctors notes tell me I can’t go back to work sent them to the manager and him and he still said he was firing me. Please call me back 774-627-xxxx
HAVING MEGAN RAPINOE AS A SPOKESPERSON FOR YOUR CO. IS A DISGRACE ! … I WILL NEVER PURCHASE ANOTHER SANDWICH AGAIN IF YOU PEOPLE CONDONE SUCH UN -AMERICAN VIEWS !!
I have enjoyed Subway sandwiches for many years. However, I will never purchase another Subway product until you remove the anti-American kneeler Megan Rapinoe from your advertising and issue an apology to all patriotic Americans who love our country, our flag and our anthem. Disrespecting our country and what we stand for is a certain way to lose many thousands of customers. I will encourage all my friends, neighbors, workmates and acquaintances to do the same. Shame on you.
Facebook has Megan Rapinoe kneeling for our National Anthem. Please confirm she does represent Subway. If so You’ll never see me in any of your shops again.
Facebook has Megan Rapinow kneeling for our National Anthem. Please confirm she does represent Subway. If so You’ll never see me in any of your shops again.
How can subway use a person who kneels during theAmerican Anthem as a spokesperson for your company? Shameful !! No longer subway fan!
Megan Rapineo actions of kneeling to the National Anthem is a disgrace to your company!!! And the picture of her doing so is posted on Facebook, with people saying they will never buy from your company again until there is an apology for her actions
To whom it may concern, my family and I have decided not to eat at Subway because you have Megan Rapinoe Representing your company this woman is anti-American and as long as you continue to support her we choose not to support subway.
Until subway has stopped using anti-American spokes people such as Megan Rapinoe, my family and I will not be buying anything from a Subway! Subway should be ashamed for using such people!
I have been a lifelong lover of subway and have eaten there at least twice a week for the last 25 years.
I am extremely upset that you have chosen Megan Rapino as your new spokesperson. Her unpatriotic views on America are appalling and I will no longer support your business until she’s gone.
The only way to make businesses understand the common people is by using or not using our wallets. By my calculations you’ll loose a couple thousand dollars a year from myself alone. I also know many friends and family who are also boycotting subway over this and I will encourage others to join the boycott as well. Thank you for your time and your tasty subs. I will miss them.
My 89 yr old Father is a veteran He taught us to stand,hand over heart and ALWAYS respect the flag. He’s done with Subway. If Megan is your spokes person, then shame on Subway.
If your new spokesperson is the woman who kneeled during our national anthem, Megan Rapinoe. As much as we like subway we will boycott your stores and I will pass this on to everyone I know or follow on facebook , Twitter and Instagram. BOYCOTT SUBWAY !! There are so many wonderful athletes who respect our flag and our country.
Magen Rapione shows disrespect for our nation, which is her right.
It is my right to stop spending my money in your stores until she is replaced.
So glad that you got MR TOM BRADY to advertise for you since he does not eat at your establishments.
I will no longer eat there and will encourage all people that I know not to eat there as we know MR TOM BRADY does not eat there. Hopefully you will go down!!!
Why do you have a person that does not eat there advertise for you! I guess it’s called STUPID!
As long as Subway supports Megan Rapinoe, I will not set foot in one of your stores. And I will post on social media as well. As a 21 year combat Veteran, you might as well kick me.
What a shame to loose a customers like me. You employed a person like Rapione who hates America. You should apologize to the American people who helped your company grow, otherwise I hope you end up without any American customers.
i will not buy any thing you sell until you get rid of the ungrateful. anti-American soccer player.
I want to complain about one of your employees!! She is a embarrassment to your company!! She cocky and self important to the point of arrogant!! She needs to go and subway needs to issue an apology!! The employees name is Megan Rapinoe and whomever hired her should be fired for gross incompetence!! I personally know hundreds of people who will not purchase food from any subway in the country now because she is promoting your product(including myself)!! She needs to go.
I wanted to know should the buffalo sauce be on the chicken already or added on as a sauce after
I have been a Subway customer for decades, now you have had to add garlic to the steak subs. I’m highly allergic to garlic. So you leave me with Sheetz as my only option for getting a steak sub. Although the number of us allergic to garlic is small, you are still losing many customers. All food vendors are as I’m down to only 3 cans of soup I can buy with garlic too. Restaurants are pushing us out as badly as the food processors are doing to us. Garlic can be added as a side option, please move it back to this option.
I have been a loyal customer for many years. I’m sad to say that I will no longer be a loyal customer due to your recent sponsorship of Megan Rapinoe.
She is taking a stand that I do not agree with, and shame on your for supporting her.
Respectfully
Gary Fiala
I hAve been told by my local subway that they were told by you that they can no longer carry Russian dressing I eat there 5 times a week but will never go back please contact me
Just saw new Subway ad with Tom Brady. Think its disgusting. For what you paid him you could have fed thousands and thousands of homeless people. Will never eat at Subway again.
I would like to make a complaint on a subway store at 3912 East Broad Street Columbus Ohio. The young man was angry he, I spoke and he respond with a horrible attitude. I asked for 4 chicken and 1 turkey I thought that is what I had but got home and had 3 chicken and 1 turkey. The counter was very nasty and the food wasn’t covered, I saw a fly flying in the food area and to top that off he fixed the sandwiches and rung up using the same gloves. I couldn’t believe what I was seeing, he used his knuckles to ring up and went back to fixing the sandwiches. I can tell he doesn’t like his job, the next person come in might not be as nice. He said he wasn’t having a good day then I think he should have taken off and not gives customers his attitude problem. I will not be going back there.
Drop the anti-American soccer player or I will never buy another Subway!
I tried to use the Subway app to place an order for 7 sandwiches. I got a message stating I could only do 6. I decided to place The order for the 6 and order the last one when I picked up the other one’s. The app gave me an processing error. So, I went into the store and bought all of them the total was $50.07. The app charged me $42.60, which I DID NOT RECEIVE!! Please credit my account $42.60.
Several email sent already, a sent already, no response.
Thank you.
Connie
Cbxxxxx @gmail.com
reply by email or text
Please reconsider your decision to get rid of chopped salads. I am sure there were many financial reasons behind this decision but the new “spiral” mixing of salad components is a farce. All it is is a layered salad and the flavors of the vegetables do not mix well. I am a long time customer and I am very disappointed.
I will no longer patronize Subway until Megan Rapinoe is removed as your spokes person and your corporation publicly apologizes to the AMERICAN people for picking her what a disgrace to Americans ever where
Kind of pointless to make people pay online and then the server say error 90% of the time..
Please realize that I will not support your business while you allow that anti-American, Megan Rapinoe, to be your spokesperson. Terrible choice!
1st of all, I hate doing it this way, I would much rather talk to a live person cause I want an answer now and not 2 days from now.
I am at the flying J truck stop in Bakersfield California. There is a Subway here and I am trying to use my Subway app to pay for it and they said they do not take Subway gift cards or anything like that. Why????
If Megan Rapinoe is the best your company can do I will never buy from Subway again
Take that America hater off your commercials or I will never go to Subway again!
Will never eat there again as long as you have a spokesperson that disrespects the flag.
I love your food but I will not eat at subway until you get rid of America hating spoke Pearson
What are this Grace your ad is with the soccer player kneeling. You need to remove her immediately many people are going to boycott your restaurants. She is a disgrace to this country doesn’t like it here moves another country.
This is in response to you endorsement of Megion R. And how un- American she is I not will my friends and there friends ever eat another subway sandwich until she has been removed from representing your brand.
Because of your choice of a prejudice and hateful individual as spokes person, Megan Rapinoe, I and my company will avoid Subway in the future.
I find it to be a disgrace to choose a spokesperson who exhibits no respect for the flag of the country they represent. Poor decision On the part of the higher management, just to be part of the crowd. This country has given you’re a spokes person and the subway company the opportunity to thrive. That opportunity should be respected.
The Subway on Wishkah Street in Aberdeen Washington is constantly closing early. 15 minutes twice that I know of. 20 minutes once and tonight the same guy closed again 15 minutes early. He turns off the overhead lights and locks the doors and ignores us when we knock to get his attention. I’m so tired of it happening.
Steph Curry, are you guys serious ! ? Great player, no doubt, but super polarizing ! Does your ad company really watch TV and societal trends at all ? Maybe feature the captain of a tuna boat, someone who works hard to provide one of your featured products and not your current line-up of prima donna jerks ! Who is choosing your spokespersons ? They are sadly missing the mark, this coming from a 7-13 times a month Subway visitor ! No more ! Steph Curry, get real !
Saw your new commercial with anti-American Meghan Rampino. Very disappointed in your support of her anti-American behavior. I will never buy a Subway product ever again!!
I will not eat at subway until u get rid of the female soccer player who would not stand for
National Anthem
So, a soccer player can disrespect our country’s Flag and therefore, our country and she gets an advertising contract with Subway? Subway is dead to me.
Trying once again. Tried making contact with John Childsey, bu??????
I have an original awesome idea for marketing that ONLY fits the SUBWAY CORPORATION.
Kerry James Smith
Muncie, Indiana
(765) 215-xxxx
After seeing Megan Rapinoe kneel for that national anthem, I will not step foot in your store till she’s gone. I will tell everyone I see what a sorry rep your company hired…. shame on you
I am a long time Subway customer. However, as long as you use “kneeling” athletes in your ads I will boycott Subway..
I will not buy anything while Megan is your spokesperson. Period!!!!
The soccer player in your commercial has gotta go. My family of about 25 eat there twice or more a week. No again until this eyesore is gone.
I just saw a subway commercial on t.v. and appalled that you have megan rapinoe, on it. i am appalled that this vile person is endorsing your product. on 6/10/19, 7/11/19, 7/10/19 and 6/25/19 she used the word numerous times.how can your company hire this kind of person to endorse your produce. i will never enter a subway again, and will tell my family and friends to do the same.
Re.july 13,2021. I was denied my free 6 inches long sandwich by the lady manager at 860 east carson street carson, ca. 90745 at310 518 6595. I was there at 11.55 a.m. but there was a customer ahead of me and another old Spanish guy behind me. He got his order before me and a very young tall and good looking guy helped him. Reply by text or email is highly appreciated. Thank you.
Connie
Cbxxxxx @gmail.com
562 732 xxxx reply by text or email or mail. Thank you.
xxxxx grace avenue
Carson, ca. 9o745
Disappointed you’re new menu is not current at stores
I will not do business with any Subway store.
As long as Subway sponsors, or uses Anthem kneelers or athletes, in your ads, who do not respect the Star Spangled Banner or flag of the United States of America
Dear Sirs,
I want to thank you for the free subway sandwich on July 13, 2021between 10:00-12:00. Schenectady and Saratoga N.Y.
Megan Rapinoe needs to be removed immediately from any affiliation with Subway. She is a poor representative of your company. Viewing her lowers my opinion of Subway standards of conduct. I would appreciate a response to my comment.
I just purchased lunch from 451 queens Ave suite C. I began to eat my food took a drink of my soda and it was so disgusting I threw up for several minutes afterwards. Once I gathered myself I reached out to the store via telephone to complain and make them aware so know one else gets sick. The lady that answered at approximately 1:35 pm made it worse by her dismissive and defensive approach to the issue. She stated she is not a manager so I asked for one she said no just come back to get a new soda. I let her know I’m back at work and could not. She said well come in tomorrow for a free soda. I let her know It ruined my entire lunch as a result of the puking. She said to bad there was nothing wrong with the sandwich so its just wasted if you can’t eat it because of throwing up thats just the sodas fault. I asked again for a manager and she hung up on me without saying anything. My company has 10 to 20 ppl that go there regularly for lunch. This type of treatment of a customer when clearly it was not my fault is un called for. If the person answering the phones can’t get a manager of communicate the iss!
Just fyi..as long as you have someone as disrespectful to our flag and nation as Megan Rapihoe..I will no longer patronize your business. The only reason she has the benefits in this country she does,is because of what this country stands for. Yes,it even gives her the right to disrespect it. But it also gives me the right to say no to businesses that support her disrespect.
I don’t understand why the Subway off of Lakewood and Rosecrans close so early every day they are supposed to close at 9pm and they close at 7pm
On 6/10/21 about 9:30 pm went into I got a 6″ on white/teriyaki chicken sandwich from the Subway at 944 W. Shawnee Blvd in Muskogee & had one of the worst CS experiences ever & got up with a sandwich that was inedible. When I spoke to the manager the next day she said “just email me to my personal email what the problem was”, gave the address & hung up. This was on 6/11/21. So I sent an email to the woman manager at mph2xxxxx @att.net It was such an awful experience I had I felt I need her to know what had happened. I.absolutely expected her to resolve the situation. However what I got instead was: nothing . No reply. Not a peep. So on 6/17/21 I sent her another email asking “Are you not even going to reply to me? I guess I need to speak to your corporate office” I never got a reply to that either. Before I went into Subway that night on 6/10/21 it had probably been a year and a half since I had gone to Subway. As far as I was concerned, Subway had gone downhill. Your prices had risen, your quality had gone down and then you just continue my favorite sandwich which was the club followed by a close second being roast beef. So I just quit going. Then my daughter gave me a Subway Gift Card for $10. It sat n my wallet for a while. However, that night I was so very tired from doing errands and then I had a long shopping at Walmart I had to complete. I have various health issues and I’m disabled. I had also had dental work done and my mouth had a very tender spot in it. I was exhausted, hungry and I just wanted to get something to eat and go home. To make a long story short, I had the weirdest and most disturbing encounter with the guy who claims to be the assistant manager. The one pointed thing that I asked him was “I’ll take whatever bread tonight you have that is very softest, because I had dental work done today” I used to get the cheese bread or wheat and I never got white. But I trusted him to do that at least. He was in such a rush (but the whole story is in the email which I still have) anyway. I wanted to download the app so I could get a free 6 inch but as I said he was in such a rush I just went ahead and paid for it with my gift card When I got home I went to eat my sandwich and of all things, the bread was hard. The BREAD!?!? FROM Subway??? I was appalled. I ate the chicken out of the sandwich but that’s not very much food in a 6 in. I almost saved that bread to take in in the next day but I didn’t because I had taken the day off to allow my mouth to heal and I didn’t want to go anywhere. So as I said I called the manager, left an email, and never got a response. I did download the app because I did want to go ahead and get the free 6 in that I was promised for downloading the app and give it to my daughter. However today when I opened the app that offer is GONE. I am so over Subway. You guys say you are changing? I hope that’s true. We’ll see. Wendy Yarberry wbethxxxx gmai
Lookedon the news today said free subs no time was listed we drove 5 miles to our local subway to get our subs and was told it was between 10-12 no where in the news article i read listed a time i wasted my time gas west and tear on my vehicle for nothing highly upset
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You had a promotion that on July 13 between 10 am and noon that the 6 inch Cali turkey sub was free. I went to two different locations and neither store honored it. I used my time and $3.09 gallon of gas. . I think I deserve compensation, at least coupons for free sandwiches.
We went for the free sub promotion at 1600 s valley dr.ste f las Cruces.nm 88005.was supposed to be first 50 customers each for 6 in sub.not.they said the first 30 groups.and each group would have to split a 6 in.so with 3 people we each got 2 inches of sub. It was supposed to have turkey.bacon.mayo. spinach. Red onion.tomato. avocado on it.not. it had little turkey. Little lettuce .little onion.disappointed
Subway’s Free Sub promo on July 13, 2021 was a scam as both Subway stores in NYC in Greenwich Village refused to honor it. Just lost long time customer. itmo3swa
I have called all three Subway locations in Lenoir, NONE will answer. I tried placing an order online and it gives me an error, and will not process. highly disappointed
I went to the subway on Forestville Maryland the address is 33 88 Donnell Drive Forestville Maryland online they were offering free Subs I went to get the free sub they had some kind of sandwich made up already that had pork and tomatoes on it which I’m not a pork eater and I don’t eat tomatoes I ask for the manager the manager told me that they were offering they should not put stuff online that’s not true when you go to Subway you are supposed to be able to pick what you want on a sandwich I understand that they were only offering turkey but the sandwich at this franchise was offering was not turkey it was bacon
I visited your store at 299 Haddonfield-Berlin Road, Cherry Hill, NJ at 9:54 am in order to participate in your free Turkey Cali Fresh sub promotion. This promotion was CLEARLY advertised as beginning at 10 am local time and continuing until noon or the quota of free sandwiches had been reached. I was informed that, because the store opened at 7 am, they had requests beginning at that time and had already met their quota. I was also told that direction to handle the promotion in that way had come from “them,” implying that there had been corporate input of some type. Your advertising of this promotion was false and misleading. I followed the rules, Subway. So should you. I expect you to make good on your promise.
How can you have someone who hates America represent your company!! Megan Rapinoe must go!!
Good Day:
My name is Cynthia Danzey and I am contacting you because I have not received my refund from your franchise store in Fayetteville GA for 85.58. The owner said that the money would be returned to the card by Monday, June 18, 2021 and it is July 13, 2021 and they have not put the money back on the card.
Hello, on Sunday July 11 around 3pm my son and stopped at The Subway on 367 and Lewis &Clark in St. Louis.. I ordered a 6inch sub…the young lady fixed my sandwich and was getting ready to place it in the oven. Lady # 2 told her she had too much meat on my sandwich and to take some off the meat off….I asked if that was sanitary since she had the meat on the sandwich(as she was picking it off layer by layer) Lady #1 said she wasn’t going to put it back with the other meat…So I said that makes no sense if you’re going to just throw it away(knowing that wasn’t going to happen) and without even turning around RUDE Lady #2 said it makes sense because she gave you too much meat…needless to say my son got mad at me because I walked out the door…why would I spend MY money in a place where I see they’re not practicing safe sanitary options or where I’m being treated soo rude. Was I wrong???? I don’t think so. I’m not sure if rude lady 2 is the store manager or not. However I think this should have been a training opportunity for lady 1 once all the guess in the stores were gone
I will never buy a subway sandwich! You took all of the meat and raised the price! I hope that you go bankrupt!
I would like to say that I use to love subway growing up when you got a sub and it was full and delicious..now it’s really sad that a lot of subways i go to will sit there and count how many olives, pickles, jalapenos etc.. I mean now when I get a sub It looks like 2 pieces of bread with nothing on them.. so as of today me and my family will go to other sub shops where the subs will actully fill you up and taste delicious… if your going to raise prices at least you can do is fill the subs and make them worth the price..
Bought a ham sandwich, was disappointed that the ham was cut so thin that you could not taste the ham. If you are going to thinner slices of meet I will no longer be a Subway customer
Hello. on June 21st I tried to order online. I paid for my sandwiches and went in to pick them up. Your employee David Darrington said he had not received the online order. I walked away, thinking maybe the order didn’t go through. II checkedmy credit card payment details and I was billed for those sandwiches. I tried calling that location to talk withDavid and he never answered. So I reached out to Subway and left a message. Cami Adamson responded to my email and she told me she was happy i reached out and let her know that the phone lines were down. She also said she then asked me in email how she can make it up to me. I responded in email saying please refund me my money. Well, it has been three weeks. Yes, I am frusterated. I have reached out to Cami three times since she last responded asking me how she could make it up to me and she has gone queit. has she been fired? what is the scoop. I am really upselt and not satsifed with Subway at all at this point. Someone needs to make this better ASAP. Your are a National Brand and need to do much better with providing a good custoemr experience.
Incrediable dissapointed , teenagers playing loud music I wanted it toasted, , wanted a tuna melt? No go really, some behind counter were not employees?
store on somerset Blvd in Charles Town wv closed early. nothing posted on door. I was there 20 minutes before close and rude staff refused to wait on me.
As a retired member of the U. S. Armed Forces, and decades-long fan of Subway, I am disgusted that your company has chosen Megan Rapinoe to be your spokesperson. I served on an Honor Guard team for years, and have several members of my immediate family that have given decades of service to this nation, only for you to employee this traitorous, disgusting creature insult every REAL AMERICAN and disparage everyone whom ever served, and especially those that have shed their blood or given their lives for this Great Nation. As such, unless and until your company removes this wretched creature from her position as spokesperson, and apologizes to this nation as a whole, I will NEVER do business with Subway again, and will encourage everyone I know to act in a similar fashion.
Hi. It was brought to my attention that Cobleskill ny subways frig has been broke since June 24th but manager is still serving bad meat I will contact health dept too
Hello,
My name is Steve. I’ve been eating at your stores 3-5 times a week for over a decade.That is, until now. I recently noticed that your current spokeswoman was kneeling for the national anthem at one of her soccer matches. As an American, this is unacceptable. Neither myself,nor, anyone that I can influence will support your company, she is fired, and a public apology is issued. With regret,
Steve
Sunday July 10th I received a Notification that a purchase had been made using my credit card. There were no charges put on that card by the card holders. Can you please tell me what the five digit code, following the word subway is for?
We are dealing with the fraudulent charges and knowing the code purpose will be helpful. Thank you.
I have complained several times before about the same store but unfortunately no one has bothered to look into it. I feel that I am being treated because of the skin of my color. Apart from being rude the lady is very disrespectful too. I would humbly like to request someone to please look into the same and oblige.
Until you remove Megan Rapinoe as your spokesperson I will not set foot in ANY Subway facility or spend a single red cent! She is a disgrace to this country for kneeling during our Anthem and should not represent ANY American business
Though I paid $43 tonight for 2 subs from Subway through doordash. Good order asked. I ordered double meat on both of these subs and this is what I got use to these subs and this is what I got I’m including pictures of both subs. The last time I ordered I did not complain and my subs also came like this and it was it came like this and it was one hour before closing time and the Subway is pathetic because they do this Subway is pathetic because they do this to everybody every time even when you don’t order doordash even when you don’t order doordash you get the same result because the people are lazy and they the people are lazy and they act like they don’t like their job and they don’t want to work there. People pay extra because they would like double meat and they don’t even get meat they don’t even kit meet on their sub that they should get and they they should get and there’s no mayonnaise on here that I specifically ordered and is specifically ordered and I ordered bacon and got one strip on either side and also on either side and also paid extra for that as well as extra cheese and did not get it’s extra cheese and did not get it on either. I ordered vinegar did not get that and there is very little lettuce on this as well a song in this as well so if your employees are that bored board and don’t care about having a job then is not having a job then they shouldn’t be working there this is pathetic for $43 that I is pathetic for $43 that I paid this evening for
two foot long subs. I am usually not a complainer but I took advantage of doordash this evening and to this evening and this is what I got and I paid the and I paid the extra money to have the service provided to me provided to me and I don’t appreciate what I received.
Morgantown WV Chestnut Ridge Rd-Subway complaint. I went in to pick up lunch today. It was open. No one came out to greet me. I was there 10 minutes & could hear someone in the back. I rang the bell on the counter & waited again few more minutes. Still no one. I called the number from my cell, they answered then hung up. I called back, they wouldn’t answer. I waited longer, still no one came out from the back. Very poor, poor customer service. I left, not happy…..15 minutes, front unattended.
I was at your location on July 11th 2021 at about 5:29 p.m. I ordered a chicken bacon ranch I frequently Visit Subway and I wasn’t aware that they had changed the chicken to the rotisserie chicken until this day which I came yesterday and it wasn’t change and so then I guess the lady was training the guy that was there and so she began to wrap my sandwich she told him not to wrap my sandwich in big wrapping paper to wrap it in the small wrap paper got my sandwich got to work for my sandwich out the bag all the vegetables have fallen out inside the bag so I called to let the young lady know when it happened and I was asking about the change and the chicken for the chicken bacon ranch sandwich I’ve made her aware that I had freaking the store yesterday she had an attitude the whole time then I let her know that all my vegetables came out of the bag what she did was she talked over me would let me finish what I was saying I didn’t she proceeded to keep talking over me while I’m trying to explain to her about the sandwich and that I was at work so I couldn’t come back up there to get the sandwich fixed she got an attitude and began to hang up on me hang up on me as a customer very unprofessional her name is Misty Bryant this store is store 38438 2400 Meacham Fort Worth Texas 76106 I will be wanting my money back
Inept employees. Cannot get an order right if their life depended on it. I guess missing half the order, being charged for stuff you didn’t get and being told to bring the food back is how subway makes their millions, screwing people out of money
I ordered 52 dollars in food and got told they won’t take the 50 dollar bill I handed them. Without even checking it just said we can’t take anything over a twenty because someone is passing counterfeit bills. What’s that got to do with my legal tender I work for and choose to spend at your store. Congrats I’ll by my subs at caseys from now on
I have purchased two spicy Italian sub sandwiches foot-long. In the sauce that he gave me on the side spilt out and got all over the sandwich it on both of them it was disgusting they are refusing to give me my money back. I want to get a hold of corporate to make my complaint. I would like a phone call back at 714 717-xxxx.
Written you already.
Mabank Texas Schools “Panthers” appreciate your company’s offering support to our children.
Your Mgr at Mabank location manages both gun barrell as well.
She is extremely unprofessional.
I witnessed her at Mabank store embarrassing another customer. She kept saying the lady was taking advantage of them and they were losing money. She also told them she cant keep help. And that her cards are not suppose to be honored by the same person. Customer told her one of the cards was some elses. I didnt hear who. The lady told her never mind she would just but the other. But Mgr, said I’ll do it this time, but kept saying how they were losing money and being taken advantage of. I felt bad for that customer. Mgr, is a short girl with dark hair maybe brown. But she should be professional, and I feel that customer was strongly mistreated.
MABANK TEXAS- MGR TO SUBWAY EMBARRASSED ME IN FRONT OF CUSTOMER (SHE HAS BROWN HAIR) HANDLES the Gun Barrel Store too. I bought 2-$20 Mabank School Cards for the “Panthers”
Coupon –> buy 1- 6″ sandwich and drink get a 6″ free. Denied me.
Embarrassed me, she said they are losing money and that I was taking advantage of the coupon. I showed I have two $20 cards, one is mine and one is my Son who is handicapped (but wasnt with me)
She continued to accuse me of taking advantage of this deal and it’s not right. *The card reads one deal per visit. I brought 2-Cards that is a total of 2- sandwiches or 4 6″. People were listening. She also informed me she HAD to work, it’s her day off,,, because they cant keep HELP, That another employee just quit. Well if SHE was my boss I wouldn’t want to work for her either. That Subway hardly ever has customers cars in the parking lot. She needs to be fired, or someone needs to let her LEARN MANNERS!!!! I WILL NOT BE NICE NEXT TIME. I BOUGHT 1-CARD, My grown Son bought the 2nd one and both should be honored and She needs to understand very clearly HANDICAP DESERVE TO BE TREATED RIGHT!!! HE GAVE $20 FOR HIS CARD,,, AND SOMETIMES DISABLED PEOPLE CANT SHOP FOR THEMSELVES!
I was very disappointed when my mom, sister & I recently went to Subway & was told that you’ve discontinued carrying spicy mustard. Coincidentally, all of us love spicy mustard on our sandwiches. Please consider bringing it back!
I’m very disappointed that you have chosen Megan Rapinoe, an America hater, as your Spokesperson. Go woke, go broke.. Hate to have to leave you after all these years Subway, but you leave me no option. Not interested in buying sandwiches from companies that promote rudeAmerica haters..
Your hiring of the anti American female soccer player for your ads means I won’t be eating subway
This is a complaint on Subway at The Greater Butler Mart Butler, PA. I went there on 7/11/21 around noon, ordered, and when I was about to pay I found out that they increased the cash register prices BEFORE they updated their menu prices. The manager rationalized the false advertising as “it takes time to get the menu sign updated, but it will be, but what’s in the register is the real price. We also put on the glass at the door a sign that says, “Big Changes Coming!” I am rather outraged that it didn’t say “Oh, but before the Big Changes, all the prices have already gone up!”
Ordered from Subway tonight and was very disappointed. I was not given a receipt, so I could not do survey. sandwich was very skimpy….2 slices of meat for foot long. It was cut in half and delivered unwrapped in brown paper bag. Cookies were under baked.
Bring back brown mustard.if not later. 9 year customer
I will never go to your restaurants again as you have a member of the US womens soccer team in your advertising. They have chosen to discredit the US by kneeling during the national anthem. You should be ashamed of yourselves. You are very unpatriotic! What about our veterans who have given up so much for our country and flag.
I ordered a sub went to pick it up after that took the money off my card and I get there and it’s 9:00 and they’re closed but it says online 10:00 p.m. so what am I supposed to do about that hurricane Subway is the one that got me I won’t be taking my business there no more
My name is Ashley Nguyen. I wrote Subway Corporate exactly a week ago today about my son’s wrongful termination at the location 7451 103rd St Suite 15, Jacksonville, FL 32210 owned by Deborah White. She sent me an email with her phone number on Tuesday morning to discuss why my son was terminated. I have called countless times but it sends me straight to voice-mail. I’ve also replied to her email with my phone number for her to call me back and yet, it’s Saturday and nothing. As I’ve stated in my first complaint to you, my son is Gay and consistently deal with being bullied for being who he proudly is! I refuse to allow this to happen to him without reason! I know this is discrimination and criminalizing him as a theif with no proof, just for her own “reason” because she didn’t want to “deal with it” to terminate him. This is shameful and should be dealt with the right way. I need to speak with Corporate. Deborah White clearly has no intentions of calling me back and giving me an explanation of what resulted to my sons termination. This can’t be ok in any establishment. I have a copy of her email, my response, my first complaint to Corporate, and call records to show I’ve been trying to reach her. We need answers.
I am so beyond angry that your company is discontinuing the oven roasted chicken it was one of the few foods I could eat
I am sorry to be so negative but your Subway in Montezuma GA is terrible. Things armor fresh and the other night I was there around 6 and they hardly had anything out and said they only had one type of bread. The items they had looked old. I decided to leave and the girl said ok. I would advise you send people in there that care and let the community know of changes as Subway has a bad reputation in Montezuma. Thank you!
Just purchased a footling and I was astounded how bad that sandwich was made. It was more bread than vegetables. it was never like that. There wasn’t enough of anything to keep a rabbit alive. I had 1 piece of green pepper on a footlong!!!!!I’m paying almost 7 dollars…want my money back. Pathetic and very disappointed. Shameful
We always stop at Subway when we travel. This time and forever more we will find a different place to eat. I could not stomach one of your sandwiches knowing that your spokesperson is Megan Rapinoe. It is the most distasteful thing that you would have someone represent your company that hates America. I would guess that you would choose someone that reflects Subway’s feelings and attitudes. Do you hate America also? I hope you will rethink your terrible choice and not sell out for the current stupid “woke” manipulations that are going on. Signed an ex-Subway customer
Meagan Rapinoe is a disgrace your company needs to fire her. Until you do I will never support your store
I went to Subway in Parma Ohio at the corner of Ridge and Ridgewood nobody was there no workers no manager nobody they said in 7-Eleven they close up lots of time and leave what the hell is going on
Hello u guys get as bad as mcdonalds I order and u drive away and for Christ sake u don’t get what u order and it pissed me off. So tonight we order for curbside pick up. And we ordered 4 cookies the raspberry ones. And get home split up sandwiches for kids and they know they eat there meal they get dessert. And tonight they did what told and go to get there cookies and only got 2 and to a kid they don’t care something was shorted that’s what there counting on. And this wrecked our night for movies instead they got sent to bed because your company can’t double check the order #A816A8F1-A6. Nothing make me more mad if u can’t do your job look elsewhere and that what my family will do is move on from u. My town is 3,000 people not many places to eat but this is the 3rd time this happend
Carmen Tatarek
xxx 2nd ave se
Wells, mn. 56097
I have been buying tuna subs from your company for 10 years and to find out that your tuna is not real makes me angry I believe I should. Be refuned
I just visited subway and was disappointed with the manager Mary who made my sandwich turkey with bacon where she preceded to put 3 slices of bacon and cheese on my footlong. I paid 2 dollars extra for bacon and it should be 4 slices and so should the cheese slices. When I brought it to her attention she said well some people like 3 slices what the heck is she talking about? She did offer to wrap a raw piece of bacon for me to take home and put it on myself! That’s just wrong and she’s supposed to be management..
I entered a serious complaint and injury situation to the subway.com website nine days ago with no response.
This will be my last personal attempt as I have secured a lawyers’ assistance and will hand the issue to him if I do not receive any response from this entry.
Michael Crescitelli
Master Sergeant (USA RET)
530-433-xxxx
Subway why did you stop making the sea food sub that was what I liked and that’s why I don’t go as often to Subway to eat.
I was just at the subway at Rio Grande and Central in Albuquerque. The woman behind the counter was wearing ripped jeans, looked very disheveled, and was on her cell phone talking most of the time that I was there. I waited 30 minutes on my sandwich. And it got so bad that it one point a lady became angry and threw chips all over the store and aSueqqqq A fight broke out between the customer and the disheveled woman behind the counter. This is no way to operate a subway especially when there are people lined up to the door waiting on service.
Will not Go to Subway again until you remove You’re soccer star Spokesperson that desecrates the American way
Hello,
On 6-21-21 I ordered sandwiches on-line via PC from store 15289 in Lewistown, MT. The order went though and charged my card for $22.50. When I went back to the store one hour later, they had no record of my order and refused to help. My card was charged for the order and it never went through to the restaurant. I tried to resolve on-line with Subway on-line and they indicated they were looking into the issue. I never heard back again. I would like a refund please. 406-380-xxxx I have tried repeatedly to resolve this issue without results.
I do not think your new spokesperson, Megan Rapinoe is a very good person to have to represent your company values as she has disrespected her country by taking a knee during the National Anthem, I have served my country and I love the country I live in, If this person is not replaced with a decent person that respects the USA and our Anthem and flag. Otherwise I will not be a patron at Subway until she is replaced and I will pass this along to 200 of my friends as they will pass it along to their respective friends. I love the sandwiches that Subway offers but I do not tolerate a person of low quality showing disdain for their country! Respectively, Jim Cox American Veteran!
Because of your choice of spokes person who is ashamed of her country, I will no longer spend my hard earned Capitalist money at Subway.
Megan Rapinoe, the new spokesperson for Subway sandwiches kneeling during our National Anthem. As much as I love a Subway sandwich, I will never buy another one until Subway issues a public apology and removes this person from their ads. She is a terrible role model for the young in our great land.
i am filling a complaint against sub way to the bbb and putting on face book not to eat at sub way for the bad service and rudness at sub way 2425 .
Why do you have a spokes person represent you that disrespect America? It’s not like you didn’t know, she disrespected USA after last Olympics. Poor choice. I don’t care that she is gay but I do care how she represents USA and you should too
Megan Rapinoe, the new spokesperson for Subway sandwiches kneeling during our National Anthem. As much as I love a Subway sandwich, I will never buy another one until Subway issues a public apology and removes this person from their ads. She is a terrible role model for the young in our great land. Make this viral.
Dear Subway marketing. You can’t control spokespeople, so stop using them. Megan Rapinoe, the new spokesperson for Subway sandwiches kneeling during our National Anthem. As much as I love a Subway sandwich, I will never buy another one until Subway issues a public apology and removes this person from their ads. She is a terrible role model for the young in our great land. You’ve just adversely affected your bottom line.
I was so upset to see you hire Megan Rapinoe. This a slap in the face who gave their lives defending this country. This is poor sportsmanship that should not rewarded and a disgrace. If this is what you think is acceptable my money will be spent elsewhere.
Won’t be eating subway anymore and will be spreading your hate of freedom to my American, Veterans and Pinoy friends here.
Is that in-American woman still your spokesperson? I will no be eating at Subway until she is not.
I will never eat at your restaraunts again. Not until you get a spokesperson that respects our Flag, National Anthem and Country. I Eat at one of your franchises in Meadville Pa weekly. No More. Completely Disrespectful!!!!!
I am disgusted with Megan Rapinoe taking a knee during the Nat’l Anthem. I will not patronize Subway until she makes a public apology.
It’s a terrible choice to select megan Rapinoe to represent your company. She voluntarily joined the team to represent our country and then gets on the podium and disrespects our country. Such a disgraceful behavior. She is entitled to her opinion but this was not the place to act out. This is an embarrassment to our country on the world stage and yet you chose her for your company which begs the question WHY??? There are alot of angry people out there who say they won’t eat at Subway anymore. I hope you will rethink your decision to show your support for our country which is what we all need to do. Yes we have issues to resolve but how about doing it here at home.
I will never go to Subway as long as Megan Rapinoe is a spokeswoman for your company! Apparently there’s no one there that knows what the flag represents. You should be ashamed to have her represent your company !
I was at your store today 7/8/21 bought foot long ,they went to back to get mayo and she sniped the pkg put on MY sandwich when I got jr ate. And got choking Ispit up the plastic of the bag mayo was in.
I live in Mass. , how dare you ask fir an 18% tip or more even though its an option. A tip for 2 minutes worth of work when they are hourly. The nerve you expect us the customer to pick up the $$$slack, prices are up, enough is enough!!
My wife and I visit our local Subway in Diana Texas at least once a week. I just saw today that Your new spokes person Megan kneels instead of standing for our flag. We won’t be supporting Subway as long as Megan is your spokes person. And I will mention this to all my family and friends . There are plenty of business that support our country and what our flag represents that we will visit .sincerely Troy Brown
After seeing you use Megan Rapinoe as a spokesperson I have no interest in your products, luckily for me we have a Jimmy John’s so I don’t ever have to send another dollar your way. God bless America and screw you.
You can go out of business for all I care. I’ll never support Subway again as long as you keep hiring losers for your spokesperson. That soccer girl that kneeled for the national anthem is a disgrace to the Country and your business.
Attention:
John W Chidsey
Chief Executive Officer, Subway Restaurants
Mr. Chidsey,
Thank you for taking the time for my comments. I hope this finds its way to you rather than end up in a customer complaint bin.
I just read an article about Subway changing its menu; sounds like a good idea, but Subway’s menu wouldn’t make the top five problems on a Pareto chart.
I’m a senior citizen and have grown up with Subway and have been able to participate in many improvements over the years.
We travel a bit & I can tell you the problem is not isolated to just our local Subway establishment. Last trip into California, a large group of us were determining where to have lunch and the overwhelming consensus was “anywhere but Subway”. Why?
A. Staff – uncordial, unkept, unclean, uninterested, untrained
B. Restaurant – dingy, dark, depressing, almost feels unsafe
C. Food – good but not worth putting up with “A” & “B” above.
FYI – We ate at In-N-Out going and Jersey Mike’s on the way back.
Just thought you might want to know my thoughts. Again thank you for your time and I’ll close with my favorite story from an airline CEO: “We had hundreds of the latest & safest airplanes, hundreds of the best trained pilots, hundreds of the best support and safety staff, but it only took one bad customer point of contact to send them to a competitor.”
Good luck. Best wishes on bringing us back.
Megan Rapinoe, the new spokesperson for Subway sandwiches kneeling during our National Anthem is unacceptable. As much as I love a Subway sandwich, I will never buy another one until Subway issues a public apology and removes this person from their ads. She is a terrible role model for the young in our great land.
We ordered 2 sandwiches on the ap. Both were marked to be toasted but when I went to the 2nd it turned off the toasted on the grilled chicken. We asked the store to either remake it or toast it and they refused and said we would have to buy a new sandwich. Subway #49232-0
Purchase one of your $25 gift cards for the promotion with the 6-in sub. This was over a month ago and I got a coupon that wasn’t valid until July 1st which is kind of lame but I waited the month. When I went to redeem today which is obviously inside the window that I’m supposed to use the coupon the subway location refused to take my coupon saying that you’re supposed to get the free sub when you purchase the gift card. Complete opposite of what I was told when I purchased the gift card and also complete opposite of what it says on the coupon and the gift care display which was still in the subway store. When they refused I then showed them on the display the exact same thing of the dates at the coupon is valid and they still refused saying that I was supposed to get the sandwich when I purchased the gift card. I feel like you guys stole from me as if your locations will not honor your coupon properly what was the point of me buying a gift card? I could have earned money in my bank account without $25 rather than have it sitting in a stupid subway gift card for a free sub that I can’t redeem. Maybe you guys could train your owner operators and employees better so that they understand your promotions and not have angry customers leaving hungry angry and leaving negative reviews on social media etc. Thanks
BOYCOTT, Subway if your people can NOT STAND for the National Anthem
Until you stop using the disrespectful, vulgar Rapinoa as your spokes person my family will no longer patronize subway. By chosing her you have shown disrespect for the country and people who pay your bills. She is the last person I would want as a role model for my daughters,
Sincerely
Former loyal customer Shelley Webb
Hi I went into subway on 4319 Hartley Bridge Road and the manager that was there by the name of Amber or a team member was not prepared when subway was open with the bread I was given only two selections and nothing else was prepared. I went back later on around 1:30 PM and everything was out and I’m not sure why she’s so aggressive as a member of subway and I just wanted to bring it to a district manager attention.
Shame on you for supporting anti-American Megan Rapinoe. I will not be eating at Subway any more.
I used to eat at Subway every day not anymore. When you bring back the peanut butter cookies and spicy mustard I will return.
Don’t expect our family to purchase your sandwiches when your blonde spokelady disrespects the National Anthem by taking a knee, your getting a lot of hatred on Facebook right now my advise is to have spokepeopke who make no political statemens at all
So subway wants our American $ When they hire a woman that is rude to the American president and our soldiers? No thanks! Our subway is closed more than open anyway.
Won’t be spending my American money here, nor will my family until Robinoe is removed as spokesperson. Or you could remove all you restaurants out of the US.
your spokes woman on knee anthem being played take your sub way and shove it were the sun do not shine
For years I’ve taken my family to Subway twice a week but will no longer do that. Your selection of Megan Rapinoe as representative is disgusting and offensive to me and my entire family.
Why aren’t tables back out for customers? All other restaurants are back to full capacity
3490 Palmer Dr Suite 3A, Cameron Park, CA 95682
Curious as to your thoughts of selecting an America hater guy as your spokesman. Way to alienate. Good bye Subway.
I see Subway’s new spokesperson is none other than Megan Rapinoe. I have already deleted your app and will never be visiting Subway again. Thank you for making your stand, and I will be making mine. Good luck.
Hi! My family loves your food, but we can’t support your restaurant any longer if you have Megan Rapinoe representing you. Apparently, she is anti-American. Thanks!
America Hater as spokesperson. Won’t go to Subway again.
Ordered on line they said it was ready went to pick up no order went through she said. They charged my card and still couldn’t give me my order st cloud fl 34771. Store address 4877 e irlobronson
So stopped went to the store I always go to and ordered my breakfast foot long to find out u changed the egg size the new size does not cover your flat bread and felt like I had a flat bread and bacon sandwich. Just wondering why cut the size almost in half
After seeing the that you picked for spokesperson, I will NEVER set foot in a Subway again. I hope this latest stunt of yours costs you.
My wife and I stopped at your store #6346-0 in Arvada, CO on 7/7/21 at 4:15 PM. We ordered a 12″ chicken teriyaki,a small drink and two potato chips. The young lady behind the counter who had a ring in her nose, wiped her nose with her gloved hand as she was making our sandwich. My wife then asked her to change her gloves which she did. After paying our bill and sitting down to eat, we became aware of two different music sources playing at the same time. The employees (she was by herself) went in the back room to do some work and she cranked up the music source with rock music playing in the back room to a very loud level as if she were the only person in the entire shop. In the mean time, the country and western continued to play over the speakers in the main shop. It was both very rude and annoying. What was of even more concern was the casual attitude about wiping her dripping nose while preparing food. For what it is worth, our receipt showed her as server # 260066.
You expect someone to buy from you guys but you can’t use thw restrooms because your employees don’t want to clean them! I went to every resturant new in town and you guys were one that refused to let me use the restroom that is crazy. Damn near pissed myself trying to get to a restroom. Absolutely ridiculous!!
As long as Megan Rapinoe is the face of Subway, I can no longer patronize your business. I love my country and can’t support a business that will have someone who hates America as their spokesperson.
You lost me as a customer because 1) Hiring Megan Rapino as spokesperson for your company, 2) You got rid of seafood and crab sub.
No more Subway here. First a child molester, now an anti American know nothing. SHAME!!!!
Why don’t you close all of your stores in the USA? Communist Subway has lost my family here out. Why not have idiots like Adam Schiff, Harris, Biden or some other liberal piece.
My husband was assaulted, disrespected, shooed away, and denied a refund from the manager of a subway restaurant in Greensboro. They said their online orders were not working and that initially we couldn’t get our food or a refund of our money despite having an order confirmation.. we finally got our food after a truck driver was aggressive too that was delivering food. We will never eat subway again after that service after years of eating there. I have some of the incident recorded. There will be a lawsuit if corrective measures are not taken.
My family and I eat alot of times at your subway locations. I guess it will have to come to an end of supporting your business due you sponsor an antiAmerican like Megan Rapinoe which disrespect America value, not singing American Anthem, kneeling during sport event. My family member served in the military to defense this country for our freedom. We cant support any business that sponsors any Anti-American.
I would like to see Subway support family values. Your new spokesperson is not someone we feel represents our values. This is a critical time in our country and want to patronize businesses that represent traditional American values.
I am a faithful customer but no longer since you support Megan Rapione the soccer player who hates america
Meghan Rapinoe hates the US. Since she is now a “face” for you, we will no longer be eating there.
You disgust me by naming an America hater such as Megan as a spokesperson. I will no longer buy food from you !!
Stopped at Subway beside Handy Hugo on hwy 17 in Leland NC yesterday. Cashier refused to accept my 2 dollar bill because there was no slot in the register for it. TRAIN YOUR PEOPLE!!
You’re selecting America hating Megan Rapinoe as your spokesperson guarantees I will not patronize your organization any further. Poor choice indeed.
Menu item idea- 9 yo boy loves Subway and wants his signature sub on the menu.
I had the worst service in a subway today. I didn’t receive the right sandwich nor did the sandwich have everything on it
Until Subway removes the disrespectful athlete from its posters I will not purchase your product again. Kneeling for the National Anthem is an insult to this country and to me personally. Yes she has the right to her opinion but Subway doesn’t have the right to force that opinion on me. As long as Subway supports anti American values I will not support Subway.
You now have Megan rapinoe representing your company. She is anti-American and to me that means that you are an anti-American company and as such my family will no longer eat at your establishments. Hopefully more real Americans do the same.
Remove Megan Rapinoe as your spokesperson immediately or I will make sure no one I know ever buys another of your sandwiches. Totally anti- American
So the company veggie not freeh and the company serving old veggie and not real chicken to yall customers flies all over the food come Luke love sub way yall have to do better
I will not eat at Subway any longer as long as you hire kneeling POS female soccer players or any other POS who does anything that disrespects the Flag and National Anthem….didn’t any of you Corp pukes have grand parents or great grandparents fight and defend that flag ?
My kids and I went to subway in hamel il, the workers was very rude to an old man that was having trouble hearing them, he ended up getting something at McDonald’s, I continued in line because my kids really wanted a sub, my son took a bite and there was a big hair, I forgot to say after old man left the girl Cheyenne said to Amanda, its not my problem he is deaf, less work for me, my kids had a lot of questions 😢, I will not go back, this was yesterday evening at 5:30 loves station in hamel il
I work as a federal police officer on Naval Base Kitsap Bremerton, assigned to the grave shift, 2000 hrs. till 0500 hrs. and at the start of the shift we gun up and have a required roll call plus vehicle inspection for damage.
I got to the subway on base (building 863) at 2057 hours (according to Verizon) and the employee had locked the door and was attempting to turn the open sign off. I held up my phone and said it’s not 9pm yet. She abruptly stopped trying to turn the sign off, reluctantly unlocked the door and as I entered the store she started saying, with attitude and disdain for my presence, we normally lock the doors and turn off the sign at 2055 hours to which I said then change your store hours. She snapped at me saying “NO!” and everything has been put away, which I verified there was nothing in the ingredients cases.
I understand closing up is a time consuming portion of a restaurant employee’s time and no one wants to pay overtime, unless absolutely necessary. But I’m old school (older person) if I say my hours are open till 9pm then I don’t lock my doors til 9pm and I’m prepared to serve food until the doors are locked.
At this point I was so done with the employee’s attitude and how I was made to feel guilty for wanting to spend money ($15+) at the base Subway, so I told her to forget it that she needed to go home. What I believe is that she needs to find a new line of work, even though this is a franchise store she definitely doesn’t paint a positive customer service picture for your corporation.
I don’t know if I’ll ever shop a Subway after this.
Building 863
NB KITSAP Bremerton
Bremerton, WA. 98314
I feel ashamed that you’re sponsoring an Olympian that , kneels during The National Anthem, and our flag.
I won’t say that this country doesn’t have issues, and it does need work but it’s still the best dam country ever.
Olympic athletes are suppose to be representing their country, and Megan , isn’t representing our country at all kneeling.
America 🇺🇸 is a free country because of the brave!
I will never set foot in a Subway again, as long as you sponsor anyone who’s not honoring our flag, or this great country.
Yes I have a big complaint about your app. Your app said I could buy one sub foot-long and get a second one at half price when I go to put the code in for my order I ordered four foot-long subs. With that I should’ve got two of them at half price. Nowhere on the app does it say only one per order. Please specify Specify on your app what the promotions are. I should’ve got two of them at half price. Also when you have a restaurant should have better competent people. When I ask for a sub to be not toasted I get it home and it’s toasted. I shouldn’t have to go out back to the store to exchange it if you get it right the first time
Was employed briefly last year and Subway has never mailed me my W-2’s this is holding me up and going to get me in trouble for filing late, I called and was told I had to go on portal, went to it and wanted my employee id number, now I don’t remember that from over a year ago, they could of informed me of what I would need to access my information, when it should of been mailed to me in the first place, but you see the subway I worked at treated you with disrespect and never provided complete instructions on how to do things, I was not hired as a mind reader or to be treated the way I was only to be let go because the person who’s position I was hired to fill decided she wanted to come back and since she was best friends with the lead manager, which in most companies that’s frowned upon because of favoritism, which I experienced first hand by losing my job with the sappy excuse, I was not fast enough when I had only worked there just under a month, didn’t have many hours, so learning and speed would take a little longer than if I was getting more hours and days to work, but that was taken away when the managers bestie needed to work, so my te was given to her, of course this will be disputed who’s gonna admit to that, yes I made a few mistakes, but I was still in training, I should seek compansation for the discrimination and defamation to my character as a capable employee, I might still see what my attorney says about it, I was wrongly teinated so the lead manager could have her bestie back at work with her. I was told nothing but lies in my hiring interview, why because the hours and days she said I would be working half were given away to her bestie when she returned a week after hiring me to fill her position, because we all know subway only allows so many hours mandated weekly, monthly depending on the time of year, so someone had to lose out and now all I want is my W-2 simple it should be, but no one answers phone or the managers not available, please email my W-2 to camerixxxx @gmail.com, as soon as possible, this should not have taken this long for something the company is responsible to send out by a specific date, January 31st, I believe, we are now in July, so I’m kindly asking to email it, that’s the quickest way, I worked at the subway in Moreland Georgia inside pilot gas station, my name is Cari Amerine and my last 4 of my SS# 3301 I live at 19 WATSON DRIVE Newnan Ga 30263
Thank you for your promptness on this matter
Cari Amerine
I am very disappointed in your pick to have Megan represent Subway. If these spokespeople could keep politics to themselves…and just do their jobs….Sorry my family won’t be eating there again!
I will never eat at subway as long as you support woman’s soccer. Never!
My family & I have been customers for Subway for many years. We used to love the honey Oat bread and the Sun tea. We really miss those 2 options. Any chance you will bring those back to your menu?
Hello I recently was at subway in Lawrenceburg KY and there where flies in the restaurant and everything looked old and wilted also I had a mold spot on my subs
Couldn’t help but notice your “Eat Fresh Refresh” menu update doesn’t carry any vegan cheese or vegan meat substitutes. My patience with your corporate incompetence is at an end. I will be boycotting all Subways until those changes are made.
As much as I love your sandwiches, I love this great nation much more. With that in mind and so long as you have this new anti American spoke person in place, I will never again enter a Subway restaurant again.
Since your corporation wants to use Rapinoe as your spokesperson i will no longer patronize your business. This woman dies nothing but whine and cry about everything and has literally trampled on the American flag. Poor choice on your part.
Hi. I went to your Subway Restaurant on MacArthur Blv. In Oakland CA on Sat. July 3rd around 7.30 for a Cold Cut Sub. Turkey Meat sandwich. They said it meet was not Turkey Meat and I informed them I had gotten them before and I was told before that they were. They did not agree with me. So I left and Googled your ColdCut Sandwich which said Turkey Base meat i went back and they were closed. The sign said close at 8.30 and it was 8.00
They told me the manager said they weren’t busy so they could close early.
I’m really surprised the employees are giving out incorrect info, (unless you changed your Coldcut Sandwich meat) And the fact that they closed early and its advertised at 8.30p which is bad business practice.
So is your Coldcut Sub Turkey Base Meat. If so please inform the employee’s
because there incorrect info is lost Revenue
I’ve had 2 issues with my subway and both time I’ve been missing items that I paid for and I never get a refund. The first time I understood but when I pay for a sandwich I expect to get all the meat it comes with. So the manager at the location in Orange TX 77630 on MacArthur won’t respond to emails. Hoping to have better luck here
Ordered 2 ft long subs 1 steak n cheese 1 sub melt neither had cheese nor mayo both were toasted which made they very dry I called before we ate them at the Groves Texas 77619 on 32nd street location n boy said no manager was on site n he was alone Told boy had unsatisfied subs n he said he didn’t want them returned .Went next day for replacementsbut was told had to pay another $18. Ask for manager to call me but Amanda which is suppose to be the manager never returned my call This is the reason I’m contacting today Please help me resolve this matter Prefer not to return to this franchise rather go to Twin city hey where they won’t spit in my food TRUTH BE KNOWN
Yesterday we went to the Subway at 1190 Highway M-222, Martin, MI 49070. The gentleman working there was the only one there and the store was busy. He was pleasant, friendly, and efficient. It is my hope that he will be recognized for doing a great job!
Santaquin, UT. Does Subway not have a make up policy? I went in today at around 3:30 p.m. ordered 2 sandwiches, not only did I have to tell the girl 3 times what kind of cheese I wanted, but I asked her to put my footlong steak and cheese on ITALIAN and when I got it home it was on FLATBREAD! I called the store…. it took 4 TIMES for me to call and have the phone ring until it hung up, before someone finally answered. I had heard that Flatbread is more expensive, so when I told the guy who picked up the phone, confirmed that it was the same price. He then asked “anything else? OK, well goodbye” so, there is no policy in place to remake the sandwich? There was no offer, of remake, so my husband just reluctantly ate it… it’s pretty bad that TACO BELL will remake my ENTIRE ORDER if something is wrong, but when a sandwich I almost paid $10 for gets made wrong, it all gets blamed on faulty headsets, and just a “well, sorry about that.”
With your addition of the USA soccer player who disrespects the USA and thinks should should get payed like the Men, she is a Moron and could never make the Men’s team. I and my six daughters will never eat Subway again.
In one of your recent ads you have Megan Rapinoe kicking a soccer ball. She refused to stand for the National Anthem. Is this the type of person YOU want endorsing your product? I no longer buy any Subway sandwiches, your loss not mind!!!
I am upset at the fact your employee Jess thinks it’s ok to yell at costumers them for not speaking instead of nicely asking.
On Sunday July 4th I went to the subway in Big Bear Lake, Ca and ordered two breakfast sandwiches, I asked the young man to toast my bread, I ordered a bacon and egg sandwich. Combo package when I asked if they had coffee they said no. Fountain drink station were dirty and messy and two drinks were out of ordered. When I took a bit of my sandwiche it was freaking cold the dude never warmed the egg and bacon, horrible terrible service,
I will never buy a Nike product again or a Subway product
I’m at the subway in the loves Truck stop in Williams, AZ & it’s been over a week with both the ovens down, & now there is still an hour before closing & the staff member will not make a sandwich for me because he put away the meat. This place sucks
I am highly disappointed in the person you’ve chosen has a poster child for your company. She’s been photographed kneeling during the national anthem at a soccer game. She does not represent me or millions of Americans, I would think subway Would have made a better selection she’s not a role model for the children of America. I am a veteran and served my country honorably and I find this very distasteful.
Dear subway, to whom it may concern, if you want my continued business find another poster child your blonde short hair soccer player. Kneeling during the national anthem is offensive to me and millions of Americans. When she no longer represents subway I will continue my patronage. Thank you. Disappointed
I hope that y’all wake up and get rid of that young lady that is a spokesperson for your company.
Because I will definitely make sure that I tell all my friends and so on and so on and I hope that we can shut subways down in North Carolina.
I worked for the Subway in Fryeburg, Maine for about three weeks until I ended up having to quit on July 3,2021. The manager there did not train me whatsoever. She would get mad at me for any wrong doing, not knowing the buttons on the pos, and not knowing portions on the sandwhiches. She would complain about my speed making sandwiches but again, I was never trained. She also gave me false information about the Subway University, that where I was doing it at home, I would receive a check for it. During one of my last shifts, I was feeling sick and light headed, I asked to make a sandwich AFTER I did what I was asked to do and the manager proceeded to yell at me, asking “why are you better than anyone else here?!”. She then said she could send me home to eat which was 30 minutes one way, and that was because she needed all hands on deck. Then she turned around and sent me home. She also, made me stay home from my shift due to the inspector coming, and through text stated it was because the inspector was a “b****”. The manager also deducted more of my hours, and proceeded to tell the other manager that it was my fault she had to rearrange the schedule, but she had just fired someone else just prior to that, and was talking bad about me to the other manager. I’m only making this complaint because I was set up for failure and was told false information about a check that I should have gotten from working at home, when the university should have been done at the store.
Why would allow your representative to disrespect America? I use to love Coke but haven’t had one in a year. I use to love your sandwiches but won’t be back until you apologize to America. This has to stop. If you hate America…. leave.
Megan Rapinoe takes a a knee during the national anthem. I will never eat at your stores again
My wife and I eat at Subway Manvel, TX couple times a week. Yet until Megan Rapinoe is removed as your representative and issue an apology, we will not be supporting your stores and encourage others to do likewise.
I will not be buying any Subway products as long as you sponsor any athlete that disrespect the USA
Until you get rid of your anti Ameican kneeling spokesperson I am boycotting your franchise. I’ll eat at McDonald’s before I go back. Unless you cut ties with your soccer player American hating disrespectful person. There are rude things I just won’t say about her. Your choice if people come back.
I will never (nor any of my friends and family) set foot in another Subway until your POOR choice of a spokesperson, Megan Rapinoe is removed from any and all of your advertising. She is disgustingly anti-American and I guess you are too in selecting her to represent you.
The employee was supposed to leave the subway open until 10 PM and he said that I wasn’t welcome there I’m not sure he seemed a prejudiced
Subway Club—no beef
I’ve bought two, without….
Never will buy another SUBWAY
I just want to let someone know that I was just at the Old Town FL location and there are two young ladies working there this evening. They are using profanity and speaking of quitting their job. They are letting product leave the store at minimum to know cost at all. I have tried to locate a number for a owner as well as calling your Chiefland FL location to report. I work in the restaurant industry and feel bad for the owner of this location tonight as they are losing money. Please contact someone to check out the situation.
So disappointed that you chose Megan Rapinoe to represent Subway. If she can’t stand for the flag and country I can’t stand for buying your products. What a shame
Today and Thursday. We stop at subway. On ocmulgee bobby. Macon ga. Flys. We’re trouble. Dinning rm and. Behind counter!!!! Thank you
Until youremove Megan Rapino as your pet image, I am boycotting Subway. She is a disgraceful image of what America is and I despise your support for her behavior.
I just saw a post on facebook that said subway endorses Megan rapino on the US soccer team. I didnt rrealize subway was so anti American. I am disgusted to see that report and if she continues to be suppred by subway I will never buy another sandwich from your company. disgraceful. If you do not like your country take your business out of the USA and to another country. I will encourage all my friends to boycott your company. Im sure your aware that Megan refuses to stand for our Anthem and yet you still support her. Good riddens Subway
Subway you’ve permanently lost my business until your corporate Olympic representative is removed for her recent disrespect of America by kneeling during the presentation of the national anthem .
Bread made of the same material (ingredients) used in yoga mats and now tuna that may/may not be tuna. Too many question marks about Subway for your “food” to go into my body. Goodbye Subway…forever.
If your representatives can not stand during the national anthem then I can no longer eat at any of your restaurants.
As long as you have Megan Rapinoe as you spokes person and this traitor has anything to do with Subway I will be taking my business to Jersey Mike’s of Jimmy John’s!! I bought at lease 3 subs a week from Subway every week. Not anymore!
Remove Megan Rapinoe as your spokesperson. If she can’t stand for National Anthem , she shouldn’t stand for you. Unless you too are UNAMERICAN !!!
I will never eat at another subway as long as you give money to anti American soccer players or anyone else that is anti american
I would like to express my great disappointment at the subway spokesperson representing your company for the Olympics. Megan Rapinoe’s kneeling during the American Anthem is an embarrassment to the United States in front of the world. Whatever her personal opinions are, they do NOT belong in such a forum AND if her opinions are inspired or shared by the Subway corporation, we strongly disagree with this divisive and disrespectful rhetoric and will NOT be patronizing your establishments again.
What was Subway thinking when you decided to use this Megan Papinoe as a spokesperson for you’re products. This gal is a hater of this country which she has made millions playing pro Soccer. She’s a practicing lesbian which I have a real problem accepting. She is not the kind of example I want my grandchildren to emulate. Therefore I will no longer support or visit your stores starting today.
I feel your spokesperson, Megan Rapinoe, has sent a poor message to the youth and not so youth of America. No I’m not going to boycott, but please rethink this decision.
I used to eat Subway several times a week. Now that you have decided to have as your spokesman an athlete who kneels when they play the national anthem. I have eaten my last time at Subway. I will now be looking for another sub shop that believes in our country. How could you?
My wife is being forced to work a 14 hour shift and she is 6 months pregnant, because she is a manager and someone didn’t show up for work. That’s a problem and the store owner won’t do anything about it.
Have eaten a lot of subway sandwiches but have not since Megan Rapinoe became spokes person. I will not support Subway as long as Subway supports her.
I ordered it and Italian BMT on the cheddar bread ,toasted provolone cheese and everything except pickles lettuce and jalapeños my sandwich is covered in pickles, so I called the store I bought it from and the girl was rude saying she’s an assistant manager I don’t need a manager and then she told me to bring so much back I don’t have a way back because my sister went to work so I took a picture of all the pickles and stuff on my sandwich with today’s receipt after she told me she believe me she then told me to bring it back. One huge problem, I’m type one diabetic and I had already given insulin so I had to eat the sandwich and just pick everything off she was really rude to me that is theSubway store 12 509 and it said no jalapeños no lettuce no pickles and that’s pretty much what my sandwich was there’s no cucumbers on it huge huge disappointment from the store
I’m making a complaint at store 5381they tried putting my health in jeopardy and would not give me their names
I am shocked at the person you chose to be the face of Subway. This person’s hatred toward her country is obvious every time she appears on social media site I view. Why on earth would you chose such a person? There are so many good people in America that you would sink to the bottom and pick a person like that is beyond me. It may not be much, but I am making my own statement by NEVER eating at Subway again. There are plenty other GOOD sandwich places to eat at. BTW, you would think you would have learned your lesson with Jared from way back when.
I will not patronize Subway again unto Rapinoe is removed from your support. How sorry can a person be to kneel for our National Anthem? She does not represent America!
I will not ever patronize Subway again until you completely distance yourself from Megan Rapinoe, your national spokesperson. It is a disgrace on the 4th of July to have her as a role model who took a knee for the National Anthem. Sell sandwiches not woke politics!!!!
My name is Tamra Lomax and I was terminated in the form of retaliation by my manager Irma and her boss and big sister Irene. You can contact me on my cell, 509-406-xxxx. Thank you, I hope this can be sorted out without having to get lawyers involved.
Our company purchases from our local subway every Friday. Sad that subway continues or ever started using Megan Rapinoe in their commercials as their spokeperson. Any American Company that would chose a person who kneels for our Country’s National Anthem is a company I can no longer support with my business. I spoke with the local manager in Johnstown PA and explained it is not his local branch but the Corporation we are boycotting. Until these commercials with this anti-American end we will NOT purchase subway!
I have been a subway fan for years. But after today, that will change. I go in and order my spicy Italian and it it just goes downhill from there they put one thing I asked for and then tried to charge me 9.00 for a small salad. The bread was so hard I could not even eat it.
my family and i will not buy anything subway until u get rid of anti America mehegan girl off your commercial
I see that your choice of endorsers continues to get worse. Take myself and all of our family off your customer list and we will not be supporting Subway in the future. Megan “Flappin” Rapinoe does not represent our values, our country and apparently neither does Subway.
Lots of other sandwich suppliers out there.
megan rapinoe is a horrible choice as a spokesperson. someone that kneels in protest of a nation that paid her way to the olympics! i won’t be buying any of your sandwiches.
I am A frequent consumer at Subway but with your new spokes per Megan Rapinoe, the new spokesperson tfor Subway sandwiches kneeling during our National Anthem. As much as I love a Subway sandwich, I will never buy another one it is unacceptable to wear do US colors in order to get contracts and make money and then not have respect
Until your company denounces your hate for America by allowing Subway to support an Olympian who does not want to be an American my family my employees and my company will no longer buy from your restaurant our money is our vote and when you see your losses you need to apologize to the American people
Megan Rapinoe, the new spokesperson tfor Subway sandwiches kneeling during our National Anthem. As much as I love a Subway sandwich, I will never buy another one until Subway issues a public apology and removes this person from their ads. She is a terrible role model for the young in our great land. Make this viral.
I can’t drive, and my daughters wanted subway for dinner. We stood in the drive through line because the door is boarded off, subway in Ogden Ut on 12th St., after we had waited in the heat inhaling car exhaust, they tell us we can’t order unless we have a car. He claimed it was corporate policy! Which is a bunch of crap, unless other subways have not followed this policy. This happened on July 1st, about 7:20pm. And both of the employees working are Male. But then, if this is a true policy, it would go against the “Americans With Disabilities Act!!!”
Your spokeswoman kneeling for anthem is a disgrace I will never buy a nother sub from you we will hit you in the pocket book
Megan Ropuoe kneeling at national anithem,i like sub ways sandwiches,but she she is spokeperson for your company i have spent my last with yous ,she disrespected our flag and the men that died to give her the freedom to to tear them down with her actions
I will no longer buy your product as long as you have a have a person that won’t stand for our flag promoting you
I went and bought 3 $10 gift cards at the Bloomington mn location off of old shakopee and France. 1 of the gift cards didn’t load properly and when it was used by the person I gave it to said nothing was loaded on there. I went back and asked if they could load the card I showed my bank statement where I pd and my receipt. They told me if I wanted money on it I had to pay 10 more dollars I said I already paid this card didn’t load properly but the other 2 did. They argued and said I had to pay 10 again. I asked can you check if it was loaded at all. They said they didn’t know how and told me to go to another subway. I went to another subway and since I didn’t buy the gift card from there store they couldn’t help me even though I had proof I already paid for it.
Very disappointed in Subway using a spokesperson for your Subway brand that disrespects our country by kneeling due the playing of the National anthem..she is a female soccer player don’t even want to put her name in this complaint
Boycotting and posting everything to fire her
Is it true that Subway is using a female soccer player who would not stand for the National anthem as a spokesperson?
Please bring back hot Pastrami and Cilantro.
Why would you support this lady who doesn’t stand for our flag, as a Vet I can tell you You have lost a customer, If you don’t support This country I can no longer support your company
I have always been a fan of Subway sandwiches, but your recent advertising campaign with the soccer player that is outwardly gay and hates the America that I served during the Vietnam war, I will no longer support the Subway Corporation.
I,my family and all my friends and peers do not agree with your choice of anti-America Megan Rapinoe to represent the subway brand.
i would love to know how the DeLuca family feels about there spokesperson sitting during the playing of National Anthem ? here in san diego a navy town it seems to be a big topic. i get the right to protest, but your paying 1,000 of dollars to someone who is up setting many customers! how much less advertising would you get from going with another player??? you do have control over who you hire and whats expected i would think? sorry to see this happen, bob campbell san diego
Your service at Omaha location is terrible. I bought a sandwich and asked for a courtesy cup for water and the sales girl refused to give me a cup. This happened twice last week. The location is the store at Walmart on 50th N and Ames st, Omaha, Nebraska. The sales girl was very rude to me.
First time going to the West end Subway in Nashville Tennessee Dell is the manager he is very aggressive and very rude I feel unsafe working with him he had a table blocking the interest and he was standing there so I can clocking today I was 14 minutes late due to a car incident could someone please contact me back at 615-608-xxxx
Kneeling during the national anthem …I’ll wait for an official apology from subway before I patron subway again.
Complaint: My family and I have enjoyed subways for years. I’ve also have used your companies to cater my events. I come from a military family and your company paying Megan Rapiore as your spokesperson is unthinkable. We have stopped purchasing subway. Until a public apology is made and she is released we know that subway corporate cares less about our soldiers who fought for our freedom. No American should ever take a knee to our anthem. They could find other ways to boycott what they don’t believe in yet, leave our soldiers, flag, and taking a knee of total disrespect out of this.
Why is my subway Strongsville Ohio on prospect road open late and closed by 7 pm?
My family and I have been longtime customers of Subway. We are a military family and are very disappointed that of all the wonderfully diverse Olympic athletes who are representing the USA, you thought it was a good idea to choose one who decides to kneel during the National Anthem. Such blatant disrespect for our country is not acceptable! You have lost and will continue to lose any revenue that my family and friends may have provided to your company as long as you use advertisements that support this.
Megan Rapanoe Really??? I have eaten at Subway for over 20 years and loved it, but I am completely done with you as long as you have this ANTI American person as your spokesperson, just as bad as having Jared back.. Be more inclusive, stop alienating the majority of this country to make 1 person happy. She doesn’t even care about you and will turn on you first time you don’t give her what she wants.. Dear Lord please come to your senses.
Between Jarod the perv
Now rapinoe
I’ll never visit your business
No more subway for my family. Kneeling for our national anthem is a disgrace and sponsored by you. So very sad.
You allow Subway representatives to kneel for the Flag and National Anthem, that’s disgraceful to the men and that fought to give her that right. Whatever monetary gratification she receives will not come from me nor my family.
I can only surmise that the Subway Corp. approves of this disgusting show anti American action.
I’ll be adding Subway to the non American new “woke” whatever!
Danny Byrd
I myself will spread the word to everyone whom I know love subway not to eat another subway item because of the person representing subway for the olympics kneeling on the ground and not being a proud citizen of the USA.
The subway at 23 N COUNCIL THE EMPLOYEE DON’T LIKE TO GIVE YOU THE AMOUNT OF VEGETABLES YOU WANT ON YOUR SANDWICH SHE SAID YOU’LL TOLD HER TO WEIGH THEM in okc ok
As long as you continue to have Magan Ripino as your spokesperson I will not spend another penny at your stores. She does not respect our country or flag.
I just visited the subway in Bastrop on Highway 71. The woman making sandwiches had a huge abscess on her left forearm (the size of a lemon) and it was not covered or bandaged. She did not have one long sleeves. She was wearing gloves though. She was actively making sandwiches for the customers. It was inappropriate for her to be preparing food with such a large infection on her body. There were other jobs she could have been doing, such as working the cash register, answering the phone, or other activities not related to direct food prep. I will not be returning to this location
I just viewed a photo of Megan Rapinoe kneeling during the National Anthem. Now this is her right as American.However every action has a reaction. As a veteran I am insulted. My only recourse is to ask you to drop her from your ads. As I join the many on social media calling for a boycott. This is the time in America to stand or kneel for what you believe in. The question is which side of the fence is Subway?
Yes I ordered subway the other day (online) and my order didn’t go threw and they told me to try again so I did and they charged me two time and the order still didn’t go in. One was around $16 and the other was around $26. And I was wondering if I could get my money back cause I had to pay with cash.
On June 29, 2021, I ordered a footlong BLT sandwich at the Subway located at 1341 Rocking W Dr., Bishop, CA 93514. I was served by a man I took to be the manager.
I noticed he didn’t place the standard eight strips of bacon on the sandwich. When I pointed this out to him, he said the sandwich came with only four strips but he was giving me six “as a favor.” I’ve ordered this sandwich at many Subway outlets in California. It always comes with eight strips of bacon (the six-inch version comes with four strips).
The manager didn’t commit a mere oversight. If he had, he would have apologized and added the extra strips. Instead he lied to me and claimed the footlong sandwich normally came with only four strips.
(Just two weeks prior I had been to a different Subway outlet where a trainee was putting on too few strips; she was immediately corrected by her manager, who told her the sandwich always comes with eight strips.)
Given the attitude of the manager of the Bishop, CA, outlet, I only can assume that he regularly cuts corners, violating company policy, and then lies about it when caught. This does not speak well for the company. Such a man should not be in charge of one of Subway’s outlets. He sets a bad example for his workers and harms Subway’s image.
I would like to know what headquarters will do to fix this situation. I’m not interested in a refund. I’m interested in seeing that Subway has only honest and competent personnel at its outlets.
Need to get more main stream athletes to represent your brand.
I’ve always went to Subway as a great sandwich shop but we went to one yesterday in Columbia South Carolina off of Highway 21 in CAYCE…..it was the worse sandwich I’ve had from a subway in many years…. I guess the prices went up too because it was $10 a sandwich?
I have been getting take out from the subway at 121 Sunset for over 20 years because I prefer a healthier option 2 fast food, but I will no longer frequent this establishment due 2 poor customer service. I ordered my normal sub of the day, which today Tuesday is oven roasted chicken. The young lady behind the counter said the sub of the day is pepperoni & salami. I showed her my phone, which advertised oven roasted chicken. She said, we changed it. I said it’s not posted. I asked 2 speak 2 the manager. She said he’s not here. I said then give me a card or something with the manager’s name & #. She refused 2 give it 2 me. I said I will be filing a complaint. I try & support local businesses in the city I live in & pay taxes in. This is very disappointing. Not only does this company not honor it’s posted discount, but refused 2 give the manager’s information upon request. If you’re a firm believer in good customer service, please join me in not getting food from a place that doesn’t honor it’s discounts nor gives manager information upon request
Since I was not given the manager’s information. I hope this will get passed down to the local subway in Suisun City CA
I have been getting take out from the subway at 121 Sunset for over 20 years because I prefer a healthier option 2 fast food, but I will no longer frequent this establishment due 2 poor customer service. I ordered my normal sub of the day, which today Tuesday is oven roasted chicken. The young lady behind the counter said the sub of the day is pepperoni & salami. I showed her my phone, which advertised oven roasted chicken. She said, we changed it. I said it’s not posted. I asked 2 speak 2 the manager. She said he’s not here. I said then give me a card or something with the manager’s name & #. She refused 2 give it 2 me. I said I will be filing a complaint. I try & support local businesses in the city I live in & pay taxes in. This is very disappointing. Not only does this company not honor it’s posted discount, but refused 2 give the manager’s information upon request. If you’re a firm believer in good customer service, please join me in not getting food from a place that doesn’t honor it’s discounts nor gives manager information upon request
Sorry to bother you my son Anthony Hernandez worked at the subway in Hampton ia and was a very good worker till recently I found out he was fired he had legitimate reasons not to show up to work since other workers didnt neither and he was stuck with their hours he was neglected his paycheck today and told me he gets paid on Tuesdays I called the store to speak to the manager he has ernest his paycheck and needs it to pay for his licences plates they told he he needed to return subways property before he can receive his paycheck I’m wondering what he needs to return ?? Gis sweaty shirts?? Please contact me because I would like to know the true nature or hear the other side as well bad experience for someone’s 1st job so sad they make anyone manager
Question how come the subway corporation don’t authorize pastrami sandwiches to be delivered just asking
Never buy another subway as long as soccer b is your babe
Hi! We recently ordered from your Leadville, CO. Restaurant. A gentleman by the name of Javin put together our order. It was an online order. They were apparently out of a couple items and instead of calling us to do substitutions he proceeded to add ones himself. That was really just a minor issue. My big issue was that je was sneezing and sniffling a lot. I understand you don’t require your workers to wear masks but I would hope that if they are showing symptoms of being sick that they would be required to still wear masks. I am just wondering if it’s possible to get a refund. I was going to ask for one when I was there but he didn’t seem to happy that I asked him to make a new sandwich and I did not want to start a confrontation. I’m sure he’s a good worker I think it would just be good to remind your workers to either stay home or wear masks if it is necessary. Thank you.
I have always loved your food and eat subs a few time a month, but with your new advertising with that female soccer player that publicly disrespect our flag and country after the Olympic win .. she is no hero nor is a person to used as a face for corporation. I like many others will no longer support you until she is gone and you put out an apology to our country..
I’ve been using the same card for years and when I went to check my balance, there is no points. I know that I didn’t register the card but before I didn’t need to. So Ive lost my points? I’m not happy and love my subs so can you help me try/ get my points? Thank you
Hello. I am a current subway employee and there are some things I need to speak with a higher up about. It has to do with things that I believe are illegal happening in my work place .
We will not give you any business as long as that disrespectful soccer player is your spokesperson.
I will never eat another Subway again until you issue a public apology for your new Subway poster girl kneeling during the national anthem! You are dead to our whole family!!!
I went into Subway on 242 Main St. Dallas, OR around 6:30pm 6/28/21 and was told that they were out of bread so couldn’t make me a sandwich. I noticed bread behind the employee. I also noticed chairs put up on tables like they were getting ready to close. The girl (employee) was very rude. Won’t be back.
Subway will no longer get one penny of my money! As long as Megan Rapinoe remain as your spokesperson you’re company will remain an unamerican company! If she made the Olympic team this means she is competing for the United States of America and seeing her being so disrespectful to our anthem is sickening to me. And even if a person does not seal the United States of America‘s anthem means anything to them then maybe they shouldn’t be this great country. They should stand during the national anthem and they could at least just stand there and mentally ignore it.
I just found out you are supporting that anthem kneeling communist. I subway at least 4 to 5 times a week today was my last
I ordered patty today and immediately noticed it was difficult and not in a good way. Online I learned it was a vegan patty. Are the original ones no longer available? If so, I will no longer be a customer.
I need assistance ASAP. On June 15,2021 I ordered subway from 11268/ 11272 Olive Blvd 63141 to be delivered. Somehow the tip populated to $550 tip. The order was never delivered due to unavailable delivery driver in the area, so I did not get a receipt. I received a message from my credit card showing the amount deducted. I have called the location directly and they say it is the delivery service – Grub Hub. Grub hub blames Subway this is unacceptable needs to be addressed immediately.
You need to stoppeople to endorse your business that kneel to our American flag! There are many people that fund this offensive and stop buying your product.
June 29, 2021
Mr. John Chidsey
CEO Subway
325 Bic Drive
Milford, CT 06461
Dear Mr. Chidsey,
Just wanted you to know that I have been a loyal Subway fan for nearly 40 years!!! Believe me that is a lot of Subway sandwiches for myself and my family. When you chose to have Megan Rubino as a spokesperson for Subway, I could not believe it. To choose a person who disrespects the United States and takes a knee as the National Anthem is played is disgraceful. I will not watch any NFL or NBA games for the same reason. This was difficult for me to do as I enjoy watching sports while eating my Subway sandwich. But sometimes you are amazed what you can do when you put your mind to it. I have so much more time to do other activities rather than watching sports and I was amazed when I tried Firehouse Subs, Jimmy Johns, Jersey Mike’s, Penn station, and Schlotzsky’s!!! It opened a whole new world for myself and my family.
Sincerely,
David Keedy MD
xxxx Lyter Court
Lexington, KY 40513
cell: 859-913-xxxx
d.xxxx @twc.com
I will never visit subway again until you fire your new kneeling spokeslady and hope your company suffers drastically from this.
I love the spicy Italian sub . And the subway vinegarett that just makes the sub. Since you no longer have the subway vinegarett you have the parmesan vinegarett. Well I tried it today and I have to tell you it’s awful. I will never eat that again. Who ever decided to change the subway vinegarett with parmesan vinegarett. Needs his head examined. Please bring back the subway vinegarett. That makes the sub.
I would hate not to buy anymore subs. They where good.
Thank You
Edith Dickerson
Subway’s spokesperson, Megan Rapinoe, decided to kneel during the National Anthem. This is the very reason I will never do business with Subway again.
I ate at subway in Sultan Washington last evening, this store used to be excellent. The franchise owner sold to another and the store is awful.
I have contacted the health department and am making a full complaint here as well.
Nothing was fresh all old and sour, no other bread other than white or wheat. Owner not nice at all… actually I would say a yelling ASS!! Not at all friendly with customers and doing construction in building without taking any food precautions. Also not wearing any food contaminate precaution materials like mask or gloves.
Will never frequent this store ever again and he has raised all the prices to high.
Very angry and disgusted.
I find your commercial offensive . Your representative is bullying ( IE) knocking peoples food and devices from their hands . I will not buy another sandwich from your company as long as this continues and this person continues to represent you and PRMOTES BULLYING. I think it is a total shame that SUBWAY is PROMOTING bullying .
I cannot believe you chose an un american piece of trash like Megan Rapinoe to sell your sandwiches. I will never buy Subway again!
Saddened by your actions. Our entire company has boycotted your food. It’s unfortunate that once again Subway has chosen a spokesperson, namely Megan Rapinoe, that does not represent the majority of the United States of America’s hard working patriotic people. We wish Subway would apologize for It’s error in judgment in choosing Ms. Rapinoe and remove her as spokesperson. It is my choice to support only those companies that support and respect the foundation and traditions of the United States of America. Until Subway see the errors of it’s judgment I and others will elect to do business elsewhere.
I won’t ever eat another subway again because of Rapinoe in your commercials What a disgrace.
When where and when will you apologize for your representative kneeling during the national anthem?. I will avoid subway until I see your apology publicly
why is you’re latest commercial on youtube so insulting?
“if you want to be a winner”..
you couldn’t flip that to be more positive? what arses to think you can insult potential customers and expect them to run out and eat subway. pay you money for insulting me? i say pssh to that bulldookey.
subway advertising is in desperate need of new creatives.
I CALLED YOUR HEADQUARTERS AND THE REPRESENTATIVE SAID THAT YOUR COMPANY IS OK WITH THE PERSON THAT IS IN YOUR COMMERCIALS IS DOING THE RIGHT THING BY KNEELING DURING THE NATIONAL ANTHEM YOU ARE A BUNCH OF ANTI AMERICANs
My gift card from Humana go365 has no money on it supposed to be $25.00 & I have tried it twice.
Your choice of spokeswomen for Subway is a wrong one. Her disrespect towards the flag and country is a horrible example. Young people need better role models than her.
What really irks me and what young people will not understand is that NOT ONE of these protesting athletes GIVES EVEN ONE PENNY OUT OF THEIR POCKETS to support the causes that they feel so strongly about(sic)….
PS. I stopped buying at Subway before this because your product is going backwards.
What a disgrace kneeling during the national anthem!!! No more subway, hello Jimmy John’s.
For the second time in 3 weeks, we ordered 2 footlongs from our nearby Subway restaurant., located at 10329 Metcalf Ave., overlan Park, KS 66212. And for the second time in three weeks the franchise was unable to fill our orders. On both occasions they said they had run out of all bread and that fresh bread would not be available for two hours. 2 hours!?!?? On a third occasion, recently, The same location was out of the main protein of the sandwich. we don’t understand how a business can be so poorly organized but they are unable to fulfill basic orders. We have been disappointed for the last time. In the future, we’ll choose a competitor who will know how to order properly and time their baking to fulfill orders. There is no excuse for this!
The spokesperson’s should stand for the flag always but especially at the Olympic’s. Please do something!
I am so pissed at Subway right now I can’t even begin to tell you. I did an online order and I hit submit a cartwhent empty! Order went to the Subway that was 2.3 miles from my home!! They refused to honor the bogle because I didn’t do it online and I did they lost a $45 order your loss right now I don’t think I’ll ever go back I’m pissed as hell my husband walked out And refuse to give them our order because they refuse to honor the buy 1 get 1. What kind of customer services that
As long as your company has people that kneel for the national anthem I Weill not be eating at your restaurant s
I have eaten at Subway at least 3 times a week for the last 5 years. I will no longer buy anything from Subway because you are endorsing Meagan Rapinoe an anti American athlete. I am a 100% combat disabled Marine Veteran and what she has done is very unpatriotic.
Really your new poster soccer girl is already costing you money. Tell her to stand 🇺🇲 for our Nation Anthem & we the Patriotic Americans & loyal customers demand a public apology for such disrespect
Went into the Subway located on Holcombe Blvd in Houston, Texas.
Had to utilize restroom before ordering and was told by staff member that restroom was not for public use. Also, bought two 6 inch meals and was charged $17.00. When asked for explanation employee was very rude!
Done with Subway! To pick any American hating spokes person to be in to your commercials.
Why would your spokesperson not stand up for the USA? As much as my family loves Subway I can’t buy anymore
Too bad you thought it was a good idea to have Rapinoe as your spokesperson! Her disdain for America, left wing radical statements and overall comments are disgusting!
Bet I’m not the only one that will never buy another sub at your stores again.
I am ashamed of you Subway for allowing your spokesperson,Megan Rapinoe, to kneel during our National Anthem!! I have been a loyal Subway lover but no longer! I will boycott and encourage others to also boycott all your restaurants until you remove such a non-american embarrassment of a spokesperson as Megan Rapinoe!!!
I humbly request that you take this seriously as many people fought and died for this country, please don’t allow a person such as Megan Rapinoe continue to disrespect our nation!!
thank you for your prompt attention to this important matter!!!
Sincerely,
Jennifer Ricard
Just stating a fact….I love your food but will not be eating there as long as you have an anti-American spokesperson.
Your sponsorship of Anyone that kneels during the national anthem say you are not an American company I and many others are staring to boycott you need to pull your sponsorship and apologize to America
Your CEO is lost in space. Done with your food, tuna not real tuna. CEO is kiss of death
My complaint is your new spokesperson. Kneeling during the national anthem. Keep her politics out of sports. Sad that y’all support her. Want be eating your sandwiches anymore.
I seen on Facebook that someone who works and Represents your company we don’t stand American anthem you have lost lots of business if you can’t stand for your country you don’t belong in our country
I will no longer go to a place that had a spokesperson kneeling during our National Anthem. As much as I love a Subway sandwich, I will never buy another one until Subway issues a public apology and removes thisperson from their ads. She is a terrible role model for the young in our great land. for the flag. You would think you would have better taste in people that you want to be a role model for people in the United States not a US hater not a person that would disgrace our flag and our country
Why did y’all get a Non-American person to be your new spokesperson? As a US Army disabled combat Veteran, I refuse to patronize Subway anymore.
Because of your selection of the soccer Olympian spokesperson who has disrespected our flag and our country, I assure you that I and my family will never patronize your establishment again. Not ever. Please add my email to the pile.
Someone needs to control Robin in Lakeview,OR. Screaming at the kids and NO bread this evening. Four lettered words are very unprofessional. I’m disgusted!!
I will not be buying any more Subway products as long as you have Rapinoe as your spokesperson
I love subway, but will no longer purchase your brand as long as you choose to use a spokesperson that dishonors this great country. If this is how you choose to represent your brand then I choose not to purchase your brand
Made an online order earlier today at about 950 am, payment went through for $15.49 and it was said to be ready by 10:02am. When I get there at 10:08am the young lady( very polite, nice, professional) let me know they just opened at 10am and there was no online order at all in there system. She attempted to call her boss or manager with no luck. I do understand that she couldn’t do anything because on the system there was no order to be refunded. Since I didn’t get my food that I ordered online and I was charged to my account I just want my money back. The location address is 11629 Lower Azusa space #1 El Monte , CA 91732. Date 6/27/2021. Order # DAA92FC-84. Card # ending xxxx. Please contact as soon as possible to get this resolved. Thanks.
Why, with all the people you could have chosen for your commercials, would you pick an anti American woman who proudly kneeled for our national anthem? As much as I like subway I will no longer eat there as long as she’s on your commercials.
Employee very rude
Very sad about the new commercial with the soccer player. She knelt for the national anthem. I won’t buy subway anymore.
I want to know what you changed the subway vinaigrette dressing? I was a fan of rhe old recipe. I don’t like the spicy taste of the new one. Make it an option and see how that goes. I know which one my family chooses
Since you use anti-American people in your advertising who kneelyour products will no longer be used by our family.
Subway there is a pic all over Facebook of some woman or girl that represented you and she is kneeling during our national athem it don’t look good on you ad a veteran I’m boycotting subway and telling other till something is done about her
Why would you allow such a kneeling woman represent such a wonderful company?
I’m sorely disappointed that my favorite fast food chain has chosen to employ the America hating communist Megan Rapinoe as their spokesperson and will patronize any and all of Subway’s competitors until she is terminated.
Hi, I worked at the subway in forsyth the 18-21 and still have not gotten payed for it. The general Manaager will not even respond.
The Female Soccer Player representing your company is a disgrace. No subway for me till you take the trash out.
I went to subway on Joy Rd and Southfield in Detroit Michigan. I was eating my food and tasted hair. I opened it up and it was several strands of hair in my food. I came back to the store to talk to a worker and she was very rude and disrespectful. I would like my money refunded back to me.
You hired a spokesperson that takes a knee for a flag that my family fought for for many generations? I usted to eat at subway pretty regularly as it is across the street from the airport where I keep my plain and spend much of my time at.
I will never eat at subway again and I am going to send that picture to all of my friends on Facebook.
Who made the ridiculous decision to have a spokesperson that is anti -American and insults the very country she represents. This is the dumbest marketing ploy I have ever seen. And hundreds of your loyal customers will never set foot in your stores again.
Why are masks required in the Grove Hill, Alabama Subway when they are not required anywhere else in this town and the employees are not wearing them?
Your new “ poster girl” kneeling for the National anthem is despicable.
My family had members that died for this nation, we don’t kneel for anything but God. Take down your add featuring a kneeling athlete.
I will not support a company that uses someone who kneels during our national anthem. Fire her.
I will not longer be spending money non your sandwiches. Your spokesman can not stand for the National Anthem? I can’t support your company. I have bought Subway in the past and want to notify you I will find another shop to support who has the American Honor of a Country I love.
Ordered a Caesar chick salad no chicken not to mention rude beyond and they want more pay
Ok I’ve been eating tuna subs since 2017 due to health issues. If this is true you will be sued. Shame on you!
Have been a loyal Subway customer for years. Since you have chosen a spokesperson who disrespects our great nation, I will no longer give you my business.
So I’ve been craving a subway as my weekly healthy cheat meal, but it looks like I’m go to Jimmy John’s instead. I won’t be setting foot in another one of your establishments as long as that traitor, Megan Rapinoe, who has no respect for our flag kneels. My nephew died overseas securing freedom and respecting the flag and freedom. Stop hiring pedophiles and disgraceful privileged traitors, as your spokesperson.
Your Subway girl kneeling during our National Anthem is a disgrace !!! Can’t believe you would want her representing you !!!!
As long as you have Rapinoe as your Spokesperson, no one in my Family or in my extended Friends Group will buy any more of your Products.
If you prefer somebody that is ashamed of this Country, you don’t need need our American Dollars.
I went inside the subway in Lauderhill Florida ( Oakland and NW 56 AVE) AND I ASKED THE CASHIER if I can use the Public restroom she said I had to buy something first in order to use the restroom. I explained I have an EMERGENCY and she still refused. Please not that I am disabled and I will be contacting AMERICANS WITH DISABILITY
You choosing to have Megan Rapinoe as your latest poster child is a disgrace to the USA. Someone who can’t show enough respect to the Flag of the greatest country on Earth shouldn’t be representing a company so big BECAUSE of this great country. Myself and many other patriots are banning Subway until an official apology and replacement of Rapinoe by a GOOD role model of America and it’s values.
Go Woke, Go Broke. Done with your anti-America agenda and spokesperson. See ya! Never spending another dime at Subway and telling all I know to also not support you. You exist because of capitalism 😔. You still have time to change your agenda if you value future profits. 💯
Your company should post that you put soy in your Mayo! I’m so allergic to soy and got very sick from a vegetarian sandwich. That’s so dangerous.
Your poster girl for Subway sandwiches kneeling during our National Anthem is completely wrong. As much as I love a Subway sandwich’s, I will never nor will my Family members ever buy another item from you until Subway issues a public apology and removes this person from their ads. She is a terrible role model for the young in our great land.
Do you support your spokesperson’s disrespect of our country? If she represents your company, then you’ve lost my business.
Your new spokesperson is as bad as the last. It seems like your wanting folks to boycott Subway. Might want to monitor fb, it’s already started.
Get rid of the scum that is kneeling for the national anthem
As long as you use the soccer lady who refused to stand for our national flag I will never buy another subway sandwich again. Ever.
Your paid endorser that kneels during our
National Athem is a disgrace to the American People and the People of Texas are starting to boycott your products until she is removed and a nation wide apology is annouced.
Because of your choice of female spokes person who kneels for the national anthem you’ve lost our family and company business. She is a disgrace.
Visited Subway, @ Pak-a-sak #15 400 W. Chestnut Union City , In 47390. It was filthy! I asked who was responsible for cleaning and got a blank stare in return. I usually don’t complain, but with all the illnesses going around this scary!
Why has Subway chosen an openly anti-America person to be it’s representative? Subway has been a favorite for years but this is intolerable. My weekly ham, cheeses, and toppings will be a great loss for me, probably means nothing to Subway.
DONE WITH SUBWAY!! You sure know how to pick spokespeople for Subway. Jared Fogle – who’s in jail as a child predator. NOW – Megan Rapinoe who is anti-USA!! You obviously are also anti-USA!! I will follow others on fb who are spreading the word not to support Subway. Shame on you!
The new pepper jack cheese used on sandwiches… SUCKS!!!!!!
I was told in sumter sc they would rather not have me as a customer because my subs weren’t made right and was soggy, even though I had a receipt. Nasty manager at that location in sumter sc. Highway 15
The manager at the subway on 4375 Belvedere Rd West Palm Beach FL I believe took my order. I believe his name is Steve. Transaction ID:
1/A-567606
I ordered a Sweet Onion Chicken Terryoki with cucumbers, onion, and black olive. I asked for extra sweet onion dressing and “Steve” said to me, “Are you sure? There is a lot of sugar in that!” And put 4 onion pieces, 4 black olives, and 2 cucumbers on my 12 inch sandwich. I am offended. I am 8 months pregnant and just stopped for a quick sandwich and to rest my feet. Then he came over to the table beside ours to wipe it off and looked at my husband and said, wow can’t take you anywhere huh? Because he dripped a bit of his dressing on his shirt. This is unacceptable! I left feeling completely judged and won’t be returning.
Placed an order on line 6-23-2021. Was charged twice w settled with the bank. Go to pickup & store closed for maintenance. I think on line should say closed for maintenance so wouldn’t have to waste gas, our time driving there and spending an hour on phone with bank. Extremely disappointed the entire transaction poor customer service. Have you ever used this way to file a complaint took 20 minutes it’s so slow try it
My 16 year old daughter has been employed by subway in Pasadena, Tx since 6/4/2021 and has yet to get paid. Then the assistant manager submitted her paper work with the date of 6/14/2021. Still no paycheck….can we please get this address as soon as possible. She loves working there and does not want to quit.
I need a call back asap. Order incorrect and a staple in my sub
How sad that Subway can’t seem to get it right. First a pedophile and now an anti-american..I have definitely had enough. Megan Rapinoe does not represent me as an American. I don’t care how good she plays soccer. and furthermore, she should not be representing our country or your sandwiches..Good-bye Subway. Maybe you should quit being so “woke”!!
How sad that Subway can’t seem to get it right. First a pedophile and now an anti-american..I have definitely had enough. Megan Rapinoe does not represent me as an American. I don’t care how good she plays soccer. and furthermore, she should not be representing our country or your sandwiches..Good-bye Subway. Maybe you should quit being so “woke”!!
How sad that Subway can’t seem to get it right. First a pedophile and now an anti-american..I have definitely had enough. Megan Rapinoe does not represent me as an American. I don’t care how good she plays soccer. and furthermore, she should not be representing our country or your sandwiches..Good-bye Subway. Maybe you should quit being so “woke”!!
The 1545 North Main, VIDOR, Texas Subway has a young male employee who openly tells the customers his personal business, curses while he’s talking, talks about how he creates really cool food after he smokes weed, walks off if a customer makes him mad and doesn’t finish preparing their food. I reported him to headquarters. They forwarded the complaint to his store manager and she told him not to worry about it, that nothing was going to happen to him, I’m just being a ‘Karen’ !
Now, when I walk into my Subway and someone else helps me, he will step out from the back and says, “I respectfully refuse to serve you!” When someone else is already preparing my food and no one has spoken to him. I was told he will not be fired because he didn’t do anything wrong. Are they serious??? And people wonder why the world is the way it is. This is the normal for the new workforce, nothing is expected of them because they weren’t raised and taught any better??? This is what Subway has come to, they don’t care who works for them or how their customers are treated?!!!
Subway #62184-0
Served by : 0724
6/16/2021 5:59:22 pm
The subway store # 5203-0 address 2720 E county Road E whitebear lake Mn 55110.
The person called a police on me a black person.She was so rude and disrespectful.They made a sandwich (A full long steak and eggs sandwich and didnot put meat on it)She blamed me for come 1 hour late to bring the sandwich and didnot even apologized.She then latter on called a police on me.I recorded the video and soon i am going to post on social media if i dont get respond from your end.
have been a loyal customer for years and years.. have supported most everthing you have supported – even thru the Jared fiasco… but your decision to have Megan Rapinoe who is one of the biggest ANTI AMERICAN persons on earth be your spokesperson.. does not work for me. I will no longer be a Subway customer and will do everything in my power to promote others to discontinue using Subway . I have been a very good customer for 25+ plus years and it’s a shame…
How sad that Subway can’t seem to get it right. First a pedophile and now an anti-american..I have definitely had enough. Megan Rapinoe does not represent me as an American. I don’t care how good she plays soccer. and furthermore, she should not be representing our country or your sandwiches..Good-bye Subway. Maybe you should quit being so “woke”!!
Your company’s products will no longer be allowed at my business campus of 2500 employees. My employees will be rewarded for NOT buying your products and encouraging others to do the same. We STAND FOR OUR FLAG AND COUNTRY. I hope you are forced out of business.
How can you have a person representing Subway kneel to our National Anthem its a Disgrace and a slap in the face to all veterans. I will be sharing the photo of her kneeling with all veterans websites. I will recommend we as veterans boycott Subway until this person is removed as representing Subway.
Since you have selected a spokesperson who refuses to stand for our Anthem I choose never to purchase your product until she either stands or is removed. A customer lost😡
Your spokesperson disses America, Americans won’t support your business, Period! There are too many other sandwich shops for us to choose from. So please, try us proud Americans!
You kneel, I walk.
On your commercial where you have that soccer star ,she is a person that hates the U.S. because of that I stopped buying your subs,I always had 1 to 2 a week I know 2 subs don’t mean alot but somebody like makes sick that she the USA but she will take the money,I will go to the other subs shops around my area
That’s ridiculous to have someone be a spokesperson who would try to flaunt their own agenda. I sincerely hope Subway takes that into consideration and repeals that ad and replaces that woman.
The local fast food restuarants in St. Clair Shores, Mi, are experiencing “White Flight”. Former employees have left and are being replaced by minorities without proper training in customer service and product quality. Once a favorite location, on Harper, my last 2 visits produced undercooked bread and extremely wilted spinach. We know what happens with gentrification in urban areas; what does this exodus mean for the suburbs? What’s the plan? Which way did they go?
I’m shocked you would pick as a spokeswoman a person who kneels for the national anthem. As long as you use Megan Rapinoe as the voice of Subway, I cannot patronize your establishment. I love Subway and go frequently, but as long as you support people who disrespect this country, I’m done.
I love your sandwich, but I won’t buy as long as you advertise using someone who takes a knee during National Anthem
Your spokesperson is the only women on our us soccer team that kneeled during our anthem. My family is boycotting until she is gone. Hello Jimmy johns
Since you have decided to use an anti-American kneeler to advertise your products, you have forced me to not eat at subway any longer. I really liked the sandwiches there! Try being American!!!
Prosser WA subway has always been great for the most part until the end of last year into this year. Someone needs to get in there and fix their team as in get rid of the current employees and hire people who actually want to work and work well. Taping a note on the doors saying “on break” while sitting at a table on their phone for 20 minutes while customers are lined up at the door. By 8 o’clock I called several times while I stood outside the door, the employee came to the door and said they were closed early because of Covid. They told me this through the glass, did NOT pick up the phone nor open the door. And this is just one of the many, many situations that have occurred in just the last month. Someone please help!
Sorry but I cannot support Subway as long as you have Megan Repino representing your brand. Cannot stand for our flag.
As long as you have un-american Megan Rapinoe represent your company we will not support your business.
I was going to go to the local Subway. Then I recalled you have that anti-american womens soccer player in your commercials and decided to go somewhere else
Called in an order said would be done in 20 minutes got there 30 minutes later and the 3 sandwiches still wasn’t ready stayed in the drive thru another 30 minutes waiting on the order got home literally 2 minutes later and the bread was so hard you couldn’t bite into it and the toppings was wrong or not on there. Seriously need to hire people that won’t stand around talking or being rude. Tried to call for 45 minutes to get a supervisor or another number to call and couldn’t get thru cause the line stayed busy. That was the absolute worst service and 24 dollars I’ve ever thrown away.
I love Subway’s tuna sub. I heard on TV there is no tuna dna in the sub. Please explain this. Thank you.
Good Afternoon, my name is Maria and Glenda with Eden Housing. We manage the Monticelli Apts in Gilroy Ca. It is our recertification time and we’re in need of a phone number/ fax number or email address to send you our verification form as well as our Termination form. If we can please get a call back at 408-848-xxxx, it would be most appreciated. because this is a housing property, we need the information at a timely manor. We have several residents that work for Subway and need their verification proof.
Why the bleep did you remove the Subway club? One of the most popular. Subs… are you serious, you cannot replace roast beef with bacon??? WTF!!! 🤬
Yes I have a major complaint on one of you all employees in Memphis TN in on ramgeline and frayser Blvd and her name is Corina brown about how unprofessional she is not doing her job all on Facebook live talking who she’s going and people shot and not serving customers and calling out people’s names and being disgruntled to customers and all of that and I would be shopping at either one of you all stores anymore me and my family and friends will not be subway customers anymore and if you all gonna have employees like that of that caliber my family and friends will not and i mean we will not patronize with you at all thanks jazson worles
Yes I was a employee there and I worked two weeks there do to the two other workers there they harassed me at work and after work they started so much drama with me I had to quite they think they own the store and everyone that gets hired there walks out and there names are Stacy and Rachel Ames and Stacy and her boyfriend work together and no matter what girl they hire she causes them of her man and starts they sit on there phones all day swear and fight even with customers in there they give away free subs and eat alot or go out side and smoke they all smoke weed even on the job it’s bad it’s herasment and it’s a law suit I loved working there but not with them two and Leslie does not help she has to keep yelling at them but they still do it ….
As an employee at subway, I love the job. But with a greedy owner who tries to get us to sell expired foods and refuses to give us breaks during long shifts I have to quit. Please contact me for more information, there is plenty.
It’s unfortunate that once again Subway has chosen a spokesperson, namely Megan Rapinoe, that does not represent the majority of the United States of America’s hard working patriotic people. We wish Subway would apologize for It’s error in judgment in choosing Ms. Rapinoe and remove her as spokesperson. While I support her right to peaceful protest, I also support my rights to support only those companies that support and respect the foundation and traditions of the United States of America. Until Subway see the errors of it’s judgment I and others will elect to do business elsewhere.
It’s real simple get rid of the hateful an American soccer player that no one likes and I’ll start buying subway again
I just bought a subway tuna sub. As I started to eat it back home, what a surprise I got when a news report stated that your tuna subs were tested and no trace of tuna was found, either from over processing or tuna substitute. What are we eating then? Are you fooling the consumer?
My husband and I visited the 469 Putnam Ave location several weeks ago with the buy 1 get 1 footlong free coupon. It was very confusing as neither the cashier or manager spoke clear enough English so we could understand what they were saying. She was charging $12+ for 2 footloose. When I questioned buy one get one she said the register wasn’t accepting the coupon so she couldn’t help me. The coupon didn’t expire until June 11 and then she told us to come back next week when the coupon WOULD expire. This has happened before but we just paid what we were told eventhough it was contrary to the coupon advertised. We are so disappointed in Subway.
I used a credit card to pay for my meal. When it came time to pay they added a tip. I said No tip and the lady turned and went to the next order.
This is
neither a complaint or a question. Just some insight.
You choose a Liberal Communist to represent your product, Why?
That’s not good for Patriot’s like Me. Just so you know, your product is off our table.
Why would Subway team up with USA stomping Megan Rapinoe? No more Subway for me or my family. Shame on you! God bless the USA!
We have gone to a location and have been harassed to the point where I don’t want to go back
It’s unfortunate that once again Subway has chosen a spokesperson, namely Megan Rapinoe, that does not represent the majority of the United States of America’s hard working patriotic people. We wish Subway would apologize for It’s error in judgment in choosing Ms. Rapinoe and remove her as spokesperson. While I support her right to peaceful protest, I also support my rights to support only those companies that support and respect the foundation and traditions of the United States of America. Until Subway see the errors of it’s judgment I and others will elect to do business elsewhere.
Remove the butch girl who won’t stand for the National Anthem. No more subway for us.
I have frequently eaten at Subway 2 or 3 times a week but I have quit going at all. Since I have choices and Subway has chosen anti-American Megan Rapinoe as a spokesperson I choose not to spend another penny at your locations.
I ordered sandwhiches from 376 white bear Ave store in saint Paul tonight. I ordered through the app. My order was supposed to be ready at 1140pm according to the app. I get to the store at 1140pm. The doors were locked and the open sign was shut off. There was 4-5 people ordering food inside the store. My son and I stood outside the door waiting for the lady to let one of the customers out and when she did I said I had a pick up order for Karen. She shuts the door and looks and comes back to the door and says she can’t make my order right now. I said what do u mean u can’t make my order right now??? She proceeds to tell me that she’s got all of her closing stuff done and everything is put away for the night so she can’t make my food. I said so now what cause I ordered online so how do I’m gonna need my money and she tells me to get it from a manager in the morning and shuts the door in my face. According to the app my food was ready for pickup. If everything is put away like the employee said then how is there 4-5 people in the store ordering sandwhiches as I’m standing outside waiting for my order!!!! She was extremely rude. The store closes at midnight so that means you should be serving customers until midnight and I ordered my food at 11:15pm and my sandwhiches can’t get made!!! Unbelievable!!! I will be calling the store as well in the morning to talk to the manager because this is bullx and completely unexceptable!!! Customer service was garbage just like the employee that was working at your store tonight!!!!
I ordered online from the subway at 1646 st rd 44 in Shelbyville Indiana and paid for the food. When I went to pick the food up the store was closed. I understand the lack of staff, but if the store wasn’t open I shouldn’t have been able to put in my order. I want a full refund!
Why do you discontinue … Honey Oat Bread and Vinegarette Dressing?? Both favorites for several years.
I have a complaint about how the employees are treated! My sister works at the Subway in Homewood Illinois. She has been complaining of missing pay and mistreatment since she has started working there! I want to know what you will do about this! I have a screenshot of evidence of this so I would like to know a plan.
I ordered lunch from Subway on 400 Broad Street , Johnstown PA 15906
I ordered the Black Forest Ham and Turkey Breast (double meat and cheese) requested Swiss cheese and they put American cheese on it.
I called them had to leave a message but never got a call back called them them again after the lunch rush and no one answered. I will NEVER order from that location again
I will not buy any subs as long as Megan Rapinoe is your spokesperson.
I ordered online today in clovis new mexico. I requested that a sandwich be cut into 3 pieces in the special instructions and requested the success to be put on easy. When my husband picked up the order the sandwich was not cut as requested. They did not apologize and instead cut one of the 2 prices in half. The success were not right and I was missing an item. I called the store manager who just told me the employees would be retrained. She stated I should be understanding because they are training new employees. I understand problems arise but she would not give me a refund or even a voucher for a future item. This is not the first time my online order was messed up at their store but it was the first time I called to have something done about it and unfortunately they were unwilling to remake or refund the product. I’m very disappointed and will not return to any store in my area.
You actually hired Rapino as your representative. Rapino is anti-American, anti-Man, anti-Christian and generally hates what America stands for and you hired her to represent YOU. Due to your anti-Patriotisms No-one should give you their business. You are sooo WOKE – you are Brain dead.
I will never go to that subway ever again. Very rude and rushed. Stopped stuff on missed putting things on and had to unwrap and put the stuff on. She was trying to get me out of there asap. So much mayo on one end of one of my sandwiches. Didn’t put the oil etc on until I asked three times. Never again
Hello wonder if u could help me iv been into 1 of your subway 2day and aske for steaks and cheese in a pot and was told i couldnt get that and im just wondering if this is something u do. Iv had weight loss surgery and of cause i can not eat bread. And this would of been a great way of getting my protein intake in
Preordered a cold cut platter with all toppings on the side. I was told there would be 5 12” subs. When my daughter picked up my order there were no toppings. She had to ask for them. When I delivered this platter to a grieving family I was so humiliated to deliver 3 12” subs chopped into uneven pieces and enough toppings for maybe a one 12” sub at a cost of $45. I called the manager the following day to only be told I was just trying to get it free. Explained I do not mind paying for what I received again he was offensive with his remarks. Tifton Georgia Walmart location
I have enjoyed subway for many years. I once had a bad tuna sandwich and it took me a few years to get back to Subway. I have been a fan with subway for the last few years again until today. I stopped at a subway in Trumansburg New York. Two young ladies were working there and they were both courteous and polite. As the tuna sandwich was made I noticed that the scoop in the tuna was reduced to less than an ounce or an ounce. I wasn’t sure but it looked like there was no tuna put on my sandwich or just a trace. I said nothing until I got out to the car and started to eat. I ate half the sandwich with no tuna. The other sideHad a trace of tuna. I basically had a wonderful tuna sandwich that had a trace of tuna. I believe it’ll be a long time before I get back to Subway
Called order in on app.sat in parking lot 10 min went inside..stood there 4 min only 2 customers..finsl had to ask my sandwich was on a non refigrated shelf..i picked it up and asked if it had double meat like I order ..sub felt light..young man didn’t answer .when asked by the person workinking he said yes..got to truck opened it up no double meat swimming in mayo..went back inside and had to wait 15 more minute to make..im sorry I spent over 10 dollars for it ..i was lied to ..and I let them know
Does subway require it’s franchises to use a certain quality meat; or can the store by “cheapest”?
I am writing to tell you that it is a disgrace that your company would have a person that walked on our American flag and spouts hate for America as your spokesperson and representative of subway. I and my family will NOT BUY OR CROSS THE DOOR OF A SUBWAY AGAIN AS LONG AS YOU CHOOSE TO GIVE THIS UN AMERICAN PLATFORM TO PEOPLE WHO DISGRACE OUR GREAT COUNTRY!! and I will make sure every person I know does the same.
I’d like to be clear on Subway hours. Because my understanding is open till 5pm means up until 5pm you can place an order.
I was in the Subway located in the Wal-Mart on Wal-Mart Dr. in Winchester, Va. It was 4:45pm and the subway was dark and all items had been removed. I ask the girl behind the counter what time they close, she replied 5. I said well its a quarter till 5 and you look to be closed now. Her response was to shrug her shoulders and hurried into the back out of site. I feel that was a very rude way to treat a customer.
501 Walmart Drive Winchester Virginia Subway knew They Close at 5:pm,We were Finishing Up Our Shopping as We Went to Get Subs at 4:45pm Everything was closed and Lights out We Asked What Time Closing was,She Said 5:00pm. And Turned Away.Very Rude!
Dear Subway Executives,
A picture tells a thousand words. On 6/21/2021 I placed my order at Subway #10297-0. If I can send images of the food they sent out it would sum up the total disregard to your slogan “QUALITY “. You should be EMBARASSED on how the order was given. First, in special instruction I wanted extra black olives on the salad, and onions on the three steak and cheese sandwiches. Neither request were met. Lets talk about the “steak and cheese” sandwiches. How can any server shove the sandwich open faced with melted cheese into a brown paper bag? Easy, that’s how CORPORATE trains them. Result is most of the cheese sticks to the bag and was cold upon returning home. That’s spending 30 minutes to travel to and from the Subway, another 30 minutes to return for a grand total of 1 hour. The employee didn’t even say sorry for the problem and “passed the buck” saying that wasn’t me who made your sandwich. I’m one in a growing number of customers who will NEVER contribute Subway again.
from, Daryl Okabayashi (ex-Subway Customer)
The subway location I had arrive at closed and locked their doors 20mins before time of closing.. they close at 10pm, was there at 9:37 pm 115 N locust hill dr Lexington KY 40509
we love subway but we feel we can no longer ear there due to your pick as having someone As u name Rican as Megan Rainbow as your company spokesman. Guess we are moving over to Jersey Mikes. Too bad because we really like Subway
Your advertisement where Megan Rapinoe kicks soccer balls into the face of men is offensive. What if a white male were to do that to women? Bye Subway, many choices out there that haven’t gone woke. Fired Coke too.
Your advertisement where Megan Rapinoe kicks soccer balls into the face of men is offensive. What if a white male were to do that to women? Bye Subway, many choices out there that haven’t gone woke. Fired Coke too.
I can’t believe you have Megan Rapinoe as your spokesperson. She is a anit American as can be. I will never eat at any of your restaurants again
Bought a Subway gift card at a Fred Meyers store for $25 . Have tried using it at 2 different Subway Stores and the card said “denied” both times. I called the number on the back of the Gift Card and the balance shows the original $25 I put on it. The people at the Subway Shop said not their problem I need to take it back to where I bought the Card which I did…… only to be told by the Store I needed to call SUBWAY!!!!
I usually eat at a Subway a few times a month, but as long as that flag hatin Rapinoe is doing your ads…never again.
Why can’t I get a tuna slider
I live a block away from the subway in Clarksburg, MD. I’ve lived here for six years. At another subway a few miles away, I was robbed a few days ago of my purse. Surprisingly, I’m not writing to tell you about that one. Sylvia, who takes herself very seriously, is one of the workers in Clarksburg. The same day my purse was stolen I went into that one and told them the story. Not one word in response! This is more than a situation of getting my feelings hurt. Some time ago, I exhibited emotional difficulties. I believe their customer service is not just rude but discriminatory. Thelma, the other worker I had considered a friend.
I ordered Subway delivery through a click button online. I have no idea what the delivery service should have been, but I ended up having to pick up my sandwiches. I would like to get a refund on the delivery fee and tip I paid through the weblink, but the local manager had no idea how to do that. I hope that you will be more helpful.
I have a coupon that i received thru the internet for any footlong with promo code FREESUB. i went to location on Belford Rd in Jacksonville fL which i have been in that location several times. female employee behind the counter advised me that she wasn’ going to accept that in a sarcastic way. have never seen her in there before and as long as she is employed there i probably won’ go back again.
If Subway is going to be represented by the obnoxious Megan Rapinoe I will take my business elsewhere.
I called to complain i was pissed because I got a salad they clearly threw it together it had like a scoop of lettuce missing my cheese, then I explained it all the girl and said look I am paying the same as if i got a sandwich minus the bread so one would imagine i would get more the 1/2 cup of lettuce! No joke the salad bowl was damn near empty like it had a good inch and a half from top!!! So the young lady kind of confused but still was like ” I don’t know, talk to someone else” with an attitude but not a severe one, more like a young kid, putting the buck on anyone but them, so that annoyed me even more, mainly because she let me sit and complain only to feel like it fell on deaf ears, plus she had like 10 seconds of dead air space and I had to say “hello???” … So then
I get on the phone with the other girl and she gets an attitude right away and was totally rude, giving me the full blown mean girl voice and the snotty inflection in her voice…I said ” hold up, u picked this job, you don’t get to have an attitude with me!” She says gimme the last 4 of your number again, still with bass and volume in her voice !!! Yes chile she said GIMMIE!!! I am at this point heated but I know that my phone is recording this and plus if I really wind up this girl is gonna cry because I am in pain,hungry, pissed and will go to jail behind choking out young kids!!! And at the end of the day thats still someone’s kid….
I said why in the world did the other girl put me on the phone with you if you can’t do anything either and you clearly are annoyed, she could have just taken my info and have someone call me?? Are you playing enie minie miney mo? Just passing the unhappy customer around?
Are you even listening? She said something with the nastiest attitude and quickly starts to raise her voice at me,, not enough to be considered a scream but to the point you know this girl is trying to flex on a chick and if that didn’t suck, she had a smart comeback, so I was shocked and pissed, but still maintaining my same level in my voice not screaming cause your not gonna paint me out to be the angry crazy black person,, plus I know i will be replaying this for someone at some point and I want them to see this kid has temporarily lost her sandwich making mind,and clearly has no respect for her job or company or even just basic decency!! So I definitely respond with the angry large black woman tone where I am trying my best not to cuss this little kid out but I can feel my lips curling with anger but you are holding back real hard and when my eyes my finally roll back down to a normal level and my fist unclench and I’m trying to keep from wanting to crawl through the phone and legit scare this young child to the point where she won’t ever wanna talk on the phone ever again…..
I said ” look u picked the wrong one today little girl to get an attitude with oh no, I’m not the one you don’t get to get nasty! No joke she HUNG up, like with a slam!!! So I called back and they kept hanging up like its a big joke!!! Now I’m pissed because I didn’t even start out nasty, I started out saying how upset I was they just did what they wanted with my food and figured I should just accept it!!
Naomi went back up there and said we want our money back, she said she was on the phone with her manager and she can make a new one, naomi said “no look at it!” She wouldn’t and so her manager told her how to refund, and then naomi let her know that my phone records all of my incoming and outgoing calls!!! Lmao!! She said the girl just shut down….
Then Maddie called from her phone, the girl answered SUBWAY “WHAT?” with attitude and maddie said who is working? The girl said “WHY?” really nasty!!! She said i just wanna know if my friend is working, she said ” NO JUST TWO GIRLS” and hung up on her too!!! Lmao!!! You have to be kidding me that they allow young kids to be that rude and nasty!! I am guessing that subway doesn’t believe in customer is always right!!
I knew they were pissed right away when I said that my salad was just thrown together and missing ingredients, they immediately got salty!!!
I’m so pissed they are lucky I am on couch with a UTI, cause every part of me wanted to go up there and just lay into them!!!
I put this in a fb post online, it has 44 comments and all of them were saying how awful the employees, customer service, product is as of late…
Then about 7 people sad they saw the female thatday heard her complaining and they too got their orders wrong. One gentleman was there and heard her say, she is gonna keep calling (meaning me) so just don’t answer it!!!!
That is deplorable and disgusting and if this is how Subways intend to treat their customers, more people need to know that we are being silly by giving our money to people that clearly DO NOT CARE ABOUT CUSTOMERS …..
Eat fresh??? Your employees are fresh!!
I spent 31 or 32 dollars there yesterday, I did get 8.29 back, my daughter didn’t realize that her salad was wrong as well, I would like my money back!! I dont care how that sounds i have had problems before with this Subway, but to be treated like I was is inexcusable, and quite frankly a bit degrading, and to know that I paid good money to be treated that way is just the worst!
Richette Elmhorst
Neillsville wi
Subway has continued to go way to far left especially with the commercials so I will never eat your sandwiches ever again some people still believe in a straight family values without the gay bullx
The Keto diet is quickly becoming a trend.
You can be the first sandwich franchise to offer a Keto bread option for your company!
There are not many fast food restaurants that offer Keto friendly options. You would be a pioneer in offering this option to your customers.
I’m terribly sorry to have to tell you this, but I have made the decision to avoid Subway Restaurants as long as you are affiliated with Megan Rapinoe. You most certainly have the right to employ Megan to promote your product, but I also have the right to refuse to spend money in your stores as long as you employ her. I look forward to the time when she is no longer affiliated with Subway
I ordered a chicken bacon and ranch salad. Server never treated me just asked me, What you want?. I answer chicken bacon and ranch salad. She got chicken as well as bacon not asking if I wanted toasted or not… did not ask if I want cheese nor did she put cheese I asked for NO LETTUCE… she asked me several times what veggies so I just said for get it a little spinach. She fills the bowl to her desired amount with chicken slices and whole bacon. I am a former manager at subway, and we prep salad in salad bowl for chopping so I ask do you all not chop salads anymore she says no. Which is crazy because u give me a fork no knife to eat a whole slice of bacon. So she asked what sauce I say chipotle southwest… she closes it I ask for ranch since it’s the CHICKEN BACON AND RANCH SALAD common sense would tell u to add ranch. After asking for ranch server/ cashier seem very agitated by me rushing me out of the store not giving me a change to add cookies chips drinks or anything. I work in the area so I called to speak to a manager and was told they don’t have a manager. Then put me on hold to speak to MARIA and she just holds the phone breathing. This is unacceptable and not tolerable at all.
I tried to place an order on line but it would not accept my payment. It kept saying error. So I called the store & placed the order. I repeated the order twice to make sure it was right. Ordered 2 footlong American clubs. 1 was supposed to be italian herbs & chs bread “not toasted” w/spinach, s&p, mayo, swiss chs, olives & tomato. The other was regular white toasted with let, tomato, & mayo only. I got the first one with (herb bread, toasted) w/let, tom, mayo & swiss. 2nd one (white bread not toasted) w/ everything that was supposed to be on the other except the chs. I can’t even say they just switched the bread, but the order was totally messed up. didn’t toast white bread but toasted herb bread, wrong. put swiss on sandwich that was supposed to be no chs, but was already on the wrong bread. Too many mistakes. It was raining bad & I live in the next town. When I called the store they connected me to the manager that was not in the store & she basically said she could not do anything unless I bring the sandwiches back. At this point I was hungry & switched what I could on the sandwiches around . Besides it was too far to go back, I think I at least should get some kind of credit.
Dear Subway:
I am thoroughly upset that you have chosen Megan Rapinoe as your new advertising spokesperson! How could you possibly justify using someone who kneels during the playing our national anthem!! I cannot think of a worse selection to represent your wonderful company whose products I and my family have enjoyed for years! However as long as you continue to use a spokesperson who has no respect for our wonderful country’s national anthem I will not purchase another Subway product and I will also share my sentiments with whoever I have the opportunity to do so with!
Ad where weird soccer girl is abusing those with alternate choices sucks.
With your choice of Megan as your spokesperson, I will never go to Subway again..what are you thinking ????
I will not go to Subway again as long as they pay that soccer star that refused to stand for the flag of theUS
Good Morning I would greatly appreciate if a representative could kindly contact me
Your employee just told me to “ off” when I called in about an error on my order
Tonight I placed and order on the Subway app and PAID for it!! My money has already been taken from my bank account!! We arrived to the Harry Sauner, Hillsboro, Ohio 45133 location to pickup our food. We were told they had no orders for pickup ALTHOUGH we literally showed them not only that we were at the correct location for our pick up our order in general and the total amount paid for our food! I was told that that location is not affiliated with the Subway app and then it was an app issue. They could not refund my near $30 which I had already paid nor could they give me food! Representative Rebecka was extremely rude and used profanity towards me in our conversation! I would like my money back due to we got no food from subway!!
Subway is on my Anti-American boy cot list because of using the Anti-American MEGAN RAPINOE as a spokesperson.
Yes I just left your store 4249 in dade city fl. It had to be the nastiest Subway I have ever seen there was flies landing on everything and when I brought it to the man’s attention I said there’s flies landing at everything He said yeah I know their meat was dried out they only had one kind of bread it was just gross I will never go back there again . The lack of customer service in that place was dreadful They could have cared less if I came in there
Transaction number was 1/a-8476591.
His host order ID6746241427453003
I placed an online order today. The restaurant called and said they were out of meatballs. I told them to cancel the entire order. They said that I would have to contact corporate for a refund. I never picked up any food and would like a full refund. Order details 3844FO64-8E.
I am a frequent customer of your Pace and 17th Longmont CO location and today as well as other days it was 84 degrees inside the store. I don’t think it’s good for the food or the employees or customers. Please have someone look into this matter thank you
Lettuce fused toast to sandwich. I
Subway store number 62557 allowed someone to use my card for $52.11 worth of purchases without any identification. I’ve filed a grievance with my bank and want a investigation into this matter.
I won’t eat at Subway (and I will miss it) as long as Megan Rapinoe is doing commercials for Subway. Why would I support a company that hires a woman who tells me everything she hates about me and my country each time she opens her mouth? No thank you.
Drop Megan Rapinoe or lose another customer.
I would like to get the proper contact information for one of your franchises not paying for a pole sign being manufacturer and installed
I choked on a spring from the chilli flakes and wanted help
Walked into the Alvarado Texas store and it was 96 degrees in the store and the two men working looked like they were about to pass out. This is unacceptable for employees to have to go through this.
Subway on Halsted in Homewood Illinois. They are always out of the food that is on the special days. Friday’s 6″ Tuna is on sale so of course they are out of tuna. On other days the computer is down. This is a weekly problem. Why are there food supplies not delivered on time?
Dog roaming around in restaurant. No leash!!! Please call (919)397-xxxx
We always use to see a subway and think of a meatball sub or roast beef sub (and stop for lunch) – no more. Now we only see an American flag kneeling company. You’ve lost our family of 17 as customers. Stick to selling subs and not political statements.
Unbelievable customer service and the worst customer service ever in Middle Island store
I ordered food from 838 Tanyard Rd, Rocky Mount, VA. I placed by order at 11:55 a.m on 6/18 for pick up by 12:15. We arrived at 12:55 p.m. and the order was still not ready and still had to wait. I spoke with the manager which was rude when I asked what was I going to get for my time. She stated ” Do you see all these orders? ” I said that is not my problem I ordered over 1 hour ago and still had to wait. She said well thats not my problem. Her name was Jamie. I will NOT be returning to that subway ever again. To have managers disrespect like that is ridiculous.
Subway, in Freeport long Island on Sunrise Highway 11520. The manager needs to go,,, He was very rude for no reason and because I didn’t want him to serve me and I asked the young lady to serve me and I ignored him because of his rudeness he interned call me a b**** in front of my granddaughter. Yes I lost it, I could’ve acted and handled the situation a little better but I lost it. I can admit when I’m wrong but he has to go because that’s no way to treat your customers. Also he picked up a chair brought it outside and act like he was going to hit me hit It, I told him, I wanted him to hit me with that chair cuz I would have been owning that Subway.
I went to a Subway before their scheduled 9:00pm. I arrived 8:54 according to my cellphone. When I got there, the door was already locked and the employees were cleaning up.
I should them my cell phone the time, but they refused to respond in any way.
Being a proprietor myself, I expect my employees to serve and abide to store policy. She just threw up her arms emphasizing they were closed. Just to add, Idid have my family with me.
I was appalled by the behavior .
The next day I went to the sight and requested to consult with the store manager, but the worker stated “she’s off “the entire day”
Unacceptable,for me.
This Subway is located in Monterey Ca on 195 W. Franklin street.
The time with business operations is also written on the window. Again, I’d like to point out the time on my cell phone was 8:54pm. She’s was not in compliance with store policy. I feel she should be disciplined. Her actions were not at all appropriate and Subway has lost a customer. I hope you consider this complaint worthy.
Finally, I would like to know how you will handle this Matter..
Thank you
I
On 6/17 at 8:45 we entered the Loxley Subway location after trying to order off the app from the app and it not going through. Mya and Monique were the 2 employees working at that time. They were very rude and we were told that they close at 9 and they could not wait on us even though they had 15 mins til closing. Monique was very rude raising her voice at us and pretty much telling us to get put the door and refusing to help us even though they still had 15 mins before closing. I am a manager of a very prominent restaurant and we wait on any customer that comes in until the time we lock our doors. Even that they were extremely rude and disrespectful and Monique was even exhibiting threatening behavior. There has been alot of bad talk around town about this location and I see first hand. There obviously needs to be an evaluation of employees and management.
I made an order online around 6 pm or just before not 100% sure. Online order was placed and paid for. Went to the drive thru pick up window and rang the bell and a young woman came to tell me that this particular establishment had closed at 6 today (in spite of their posted hours of 7.) And that I would have to come back tomorrow to get them made or call my bank. I’m furious and will never be giving subway another penny of mine.
Went to subway tonight and they did away with my sauce…it was on the menu but they said it was discontinued…let this be your notice…we spend close to $90.00 a a week at subway but you stopped my subway vinergarett I use on my sandwish…I tried the two they offered to replace it but they were gross 🤢🤮…so I am done with you…I only eat 1 sandwish ever with the subway vinergarett…I would of not ordered had I known but your menue still had it on it…rather than be a disgruntled customer I tried the nasty other choices…bring it back or lose my service for ever…and I will tell everyone how you operate by not letting people know in advance that you are discontinuing something…I’m done with you all until the subway vinergarett is brought back…I will spend my $90.00 elsewhere…
The man who made my sub texted on his phone with the same gloves he was making my sandwich with, and didn’t change them. Phones are filthy and he got those germs on my sub and in the toppings for everyone else after me. Just a blatant disregard for food prep hygiene. I couldn’t eat my subs after that.
I went to the Subway in Hartford MI waited 20 minutes in the drive thru as I finally got to the ordering post they had a recording that they were closed!!! Very poor customer service I will never go there again
Hello, I used to work at the subway in Elgin Tx and I put my 2 week notice and was supposed to get 2 more checks and i haven’t gotten any of them and I’ve tried contacting but they refuse to give me a response. PLS HELP
The female employee was extremely rude. She does not listen well and lacks patience. The location is 116 West 111th street
Need to talk somebody about a refund
I work for subway for a few days. The manger called me one day said they were closing not to come in come back the next day. The next day she told me my work was not up to par not to come back.
My daughter just started at one of your subways in Twin Falls a few weeks ago. The Subway store is located on 688 Pole Line W, Twin Falls, ID 83301. The manager is Autumn to my knowledge. Now I’m not exactly sure what’s going on but my daughter comes home late almost every shift due to being told by some 18yr. old she can’t leave until all chores are done when she had college stuff she needs to get done so she doesn’t fail her classes. So today she was supposed to work from 11am to 7pm. I called her at 7:30pm because she had to get home to do work for school. She explained to the closer tonight she has no choose and had to go. They all know there that she has college and they were told that when she got hired on. The closer tonight told her that if she before her chore list for the day was done then it would be considered a walk-out. Now mind you she hardly ever gets her 30min break and today she was by herself for 2-3hrs with no help which is why she was behind. Now I don’t know what kind of business they running but who basically states work over college? I thought your business promoted people to attend school. You mean to tell me, they’d rather have her fail school. What is up with that. And from what I’m in the understanding the manager is only there for a few hours a day. Isn’t it the managers job to pick up where they can’t get done due to staffing shortages? Sorry, but I’m a nurse and my husband is retiring military and we would never treat people the way my daughter was treated this evening. Now I wonder why they are short staff. Maybe someone should check it out. Guess we’ll find out whether my daughter still has a job. But I will say if this treatment continues I will have her quit myself. People shouldn’t be treated like dogs/slaves.
Subway at Walmart briar gate centennial CO.
This happened between 530 and 615 Wednesday, June 16, 2021. I went in for a tuna salad and an African American employee stay to me goddamnit I’m trying to get my work done and everybody keeps coming in. I didn’t ask him when the tenant was asked me and he said I don’t know I haven’t been here the last two days. And I said never mind and walked out. I think came back in and he was sitting down at a table with his phone texting he didn’t looked at me And did not get up. I told him I wanted a sandwich and he shook his head through his phone down and said f word. He kept shaking his head I said don’t shake your head at me I want to sandwich and it is your job. He said what the hell do you want I told him I want to tuna with banana peppers pickles and onions. This is totally inappropriate totally wrong of any one of your employees to treat any customer this way. How can you keep an employee like this is beyond me
I am pissed!! I went to a Subway for dinner for my family and I ordered at the restaurant and took the food home. This restaurant makes me want to scream the customer service was a -3 if I had to rate it cleanliness – 3 I had to rate it. There were bugs flying everywhere . The bread was old the lady did not ask what I wanted on my sandwich just toasted it and then packaged it up and when I said I needed toppings on it she got an attitude put the toppings in a cookie bag for me to put on my sandwich when I get home to eat it instead of putting it on my sandwich at the time of it getting ordered!! I was the only one in the restaurant with three workers and by the time she’s finished my order three people had already came in been served and left I was there over 30 minutes to only get two sandwiches and a pizza. If I was a health inspector I would have written a warning because the place was disgusting. I would like a call back from somebody who can do something about this that was ridiculous! I know what it takes to work at a Subway i worked for subway for a few years back in 2010-2012. We would have NEVER i mean NEVER had our location looking or smelling like this.!! 98522xxxx
Went to the location on 1400 Butterfield rd, Mundelien, IL, 60060. Ordered ahead to pickup and go. Got home and wrong bread on all 4 subs, the one we wanted untoasted wasnt and the other three weren’t toasted, tomatoes were hard with large white chunks, Worst of all the meatballs in my daughter’s sub were petrified. I couldn’t even cut it with a knife. Not frozen, not burnt, hard as rocks. Ruined her whole meal. Complained to the site on the receipt and they only offered a 6inch sub. This location is awful you are much better going down the street to the one by Wendy’s or even inside Walmart.
I hope subway knows that that location is ruining their reputation. This location also doesnt accept promotions you see on commercials or ads and they dont post this they say it at register after food is made and have awful attitudes about it
Big issue is the complaint sent to subway website just got a personal email from the owner of that subway location offering a 6in sub. It’s not about getting something back. I’m worried about the quality of food and how bad this person is ruining the company name. Please have someone check this location.
You’ve lost me as a customer. I saw your commercial with the women soccer player. I’m not a big fan of trouble makers.
This location Never has soup they told me to call the day I want it about what time but this will be the third time after I call no soup if your selling out, make more it takes 30 minutes other locations in Tyler do
Bought a foot long with pepperoni, cheese, olives, cucumbers, and ranch. I was charged for a veggie delight $5.79 add pepperoni for $3. Second was a 6 inch bacon, cheese, lettuce, spinach, cucumbers, and ranch. I was charged $3.89 for a veggie delight add bacon for $1.50. These are the two most rinky dink sandwiches I’ve ever seen, cost more than the most expensive sandwich on your menu. I asked for a price adjustment to even the most expensive sandwich in each size, but was told the manager will not allow it. These items are made as they are ordered with exactly what you tell to be put on them, so this seems like it shouldn’t be charged for substitution. What are your thoughts as a corporation for this?
I ordered two foot long sandwiches and I requested to wrap it in half and I was told we charge extra for wrapping the sandwich. Is it true that you charge For wrapping a sandwich?
I’d like to
Know when do y’all start charging 1.00 to toast a sandwich
Does franchise owners choose their own vendors and contractors?
Due to your new anti American spokesperson, you have lost a loyal customer . Replacing your app with Firehouse who supports first responders.
I will never buy from Subway again
Why? You use the “unAmerican” soccer player who knelt for the National anthem. Nothing to do with her being gay I have no problem with that. She made a statement to kneel. I kneel for GOD not my country. I will stand and die for my country
I went to the big bear lake store on June 5, 2021 to get a sandwich and a drink I went to the drink counter to get my drink and noticed there was small ants all over the counter coming from the trash barrel that was not done correctly sugar and sticky all over the counter counter was not correctly cleaned plus went and saw the meat area and vegetables were not very good either i’ve been to other subways where the meat is covered and the vegetables are much better but I was visiting Bigbear so I thought I could get a nice sandwich from your store this is my complaint
I have tried to order by phone to both of my local locations. The phone rang for 23,27 and 25 times at each location. I tried to order online but there is not a platter slection. I was going to order 5 platters. Help!!!!
I wonder how many customers you lost by having that communists in your commercials?
came to pilot subway in clear iowa and was told she couldn’t cut my bacon into pieces bc of the covid is that true?
I believe hard work should be noticed, I revisited the subway at Hudson/east ridge road location. I believe the young lady’s name was cha, extremely hard working, and polite, very seldom experience this anymore.
You’ve lost a life long customer with the Megan Rapinoe commercials. Why would you use someone who so hates our country and what does that say about your view of it.
You hired Megan Rapinoe for a commercial. She kneels during the National Anthem. We’ll never be a customer again.
I ordered a sub tray on 06/12/21 from one of your restaurants here in Ashtabula ohio 44004. For our Pastor wife who brother passed away.She said that the subsandwich where terrible .For example there was only a little tuna fish on the so they had to pull subs apart to make one tune fish sub and that’s the way the rest of sub was too the ham Turkey and I paid $40.00 for that tray;,And when I called to tell them about the tray I was put on holded for the longest and then when the young lady got on the she said they where busy which I could understand. So she said she would call me back in 10 minutes which she didn’t so I called her only for her to said it wasn’t her working that day it was her manager and new girl who said she knew how to do the tray .And her words “quote I guess she didn’t ” referring to the new girl that day(Saturday) .But the whole thing is even though it was a new employee doing the tray or not it was up to the manager that day to make sure that the tray was done right and up to your company standards. But all I got was an employee telling me the next day when I called back because nobody called me back.Is that manager said there’s nothing he, could do because we didn’t bring it back that day we got it.But like I told the girl when talk to after she said that basically the manager said he wasn’t correcting it since we didn’t bring it back that .I had got because my Pastor wife brother died and I ordered it and took it to them to have for family members and friends coming in .I dropped it off and went out of town
But it shouldn’t matter if we reported it that day or the next .It comes down to standing behind your food guarentee. But this manager at your E prospect store restaurant 2203 Rd .Couldn’t even call me to apologize to for how tray was done; And that’s very unprofessional.
Sincerely: Joanne Turner
I ordered and paid online to pick up my order and when I got to the store they were out of turkey and meatballs. The 2 sandwiches I needed. My husband spent his lunch which is a short time to go get this, to have his time wasted.
Subway now sucks.. I cannot get ahold of anyone at corporate. It doesn’t surprise me that there is never a line. The service sucks. You specifically ask for 1 line of dressing and they pour it on. Leave the entire sandwich soggy and non eatable. When I ask for a refund or a new sandwich I am refused telling me sorry it is what it is. Sometimes I want to slap the hell out of them but cannot because I value my freedom. I am so sick of disappointment. For Gods sake put the sauces in a damn package I will apply it myself.
Horrible experience at Subway #691-0 in Choctaw, Oklahoma on June 14, 2021. Transaction 2/A-279718. Served by 69.
I called the store @ 10:43am pre-opening to discuss the issue with store management. After 20 rings, call was hung-up on. On June 14, 2021 we visited the local Subway Sandwich at approx. 8:30pm to order 5 foot long sandwiches. The doors were locked, but Kiosk lights were on. We placed our order on the Kiosk. Upon moving on to the window for pick-up of order, the male began to scream & rant at us for taking so long on the Kiosk. “That he had received phone complaints we took so long!” (There was only 1 car behind us in line for the Kiosk.) We ordered 5 separate foot-long sandwiches! It took OVER 20 minutes for them to make 5 sandwiches than basically threw them at us, NO thank you, and slammed the window! Sandwiches were NOT as ordered and poorly constructed, thrown together! Not toasted and mine was so full of oil everything slid off! It was saturated with oil. It was inedible and disgusting. The plan was for everyone to eat half their sandwich and save half for their lunch the following day. All ended up in the garbage! We made our lunches from home. Almost $50 wasted on sub-par food. To say I’m disappointed is laughable. And to top it off I’m spending an hour of my time trying to find how to report this substandard service and food! I will not return ever to the Choctaw, OK Subway Sandwich store. I will not tolerate being treated in this manner ever again! I also will sever business connections to this store. In other words, business lunch purchases will discontinue. Either close this shop or get new employees that are trained and monitored! Feel free to contact me at (405) 406-xxxx with further questions if needed.
Can’t believe Subway hired Megan Rupino as their spokesperson. She’s an idiot! Way to go, Subway. Now it’s Jimmy John’s for me. Done with Subway.
I ordered and paid online. When I got there they did not have the ingredients to make what I paid for. Of course the workers apologized and it’s not their fault but this is frustrating . Kudos to the employees they were so nice.
I was working at the subway in Linden, Tennessee. When I was working there the district manager was changing date on old container of food. The food was touched with bare hands by his self and an employee. He also has camera recording us as we work. Also does not pay over time to his employees. He is very rude and disrespectful. This is one of the worst experiences I have ever had working for someone! I also worked 11 hours and he fired me the next day and told me I lied about opening the store on June 13. I did open that day at 8:30 a.m. and worked until 7. He also requires workers to work through thier breaks. I have yet to be paid for working for 2 weeks there.
Absolutely disgusted on the soccor girl yall used on your commercial. She knelt for the national anthem. She does not represent the US. This need to be take off immediately. Nor should she be used for any advertisement. Keep you nose out of all this talk and stop being self righteous, it does your company no good and gets you into trouble
I visited the Subway at Northtown Mall in Spokane WA this afternoon. There was a male behind the counter that clearly did not work there based on the way he was dressed. He was leaning on one of the top opened oven doors from the inside as though it was a window watching people in the Mall. He was not wearing a mask and his mouth was aprox. 2 inches from the inside of the glass. I was told it was the Managers boyfriend! This went on for the entire time I was waiting for my lunch to be made.
In the current climate, this is unacceptable. I am sure you are glad that the health department was no where close. The more I thought about it, the more I realized I could not eat the lunch that was just made for me and I paid close to $10 for. I work in the mall and have a large social following….this is publicity you do not need.
I worked for subway for 5 weeks. When the second payday came. I did not get paid
You should really do something about employees that give customers the middle finger in your stores
Make hole order wrong trying to get refund
Beyond disappointed and embarrassed! I just left Subway #22424 @1433 Palatine Rd Hoffman Estates, IL. Receipt time @ 1:37:53pm on 6/14/2021
Went in with my daughter to have lunch and ordered 2 footlong chicken teriyaki sandwich/meal. One sandwich was fine the other he put very little chicken in the sandwich and when I asked to add he picked the sandwich up and dumped the chicken upside down BACK into the chicken container after he put the cheese on the counter! He readded chicken taking regular sized pieces and rudly said “ok is this good enough now”. In front of customers I was very upset but stayed quiet. When he put on the cucumbers one was dark but I was too embarrassed to say anything and had to pick it off my daughters sandwich when I sat. The guy then proceeded to argue with another worker who I believe was related to him,perhaps his daughter, about 2 guys sitting down and it was very unprofessional! He then yelled at the guys to get up and come place their order. A third employee just kind of looked at me and I shook my head and opened my eyes big.
I have never been to this Subway but I often go to another. I had to write because this was BEYOND unprofessional and rude. As we ate I noticed he has “regulars” that come in that he is quite nice to but you would think he would show the same to everyone. I truly just asked quietly and nicely if he could add some chicken and the response from him will not be quickly forgotten. He appeared to be the business owner and from being a small business owner myself I would NEVER treat a customer the way he did today. I should’ve taken my money somewhere else and received proper service and respect a customer, who gave respect deserves.
bad service over and hour wait
Gift card No. 9869001400126685 On June 10, at 11:43am, I re-loaded my gift card with $6.00 – Order No. CNDUGTAUDJ. I got the confirmation email, but, my balance did not update. Then, at 12:04 PM, I re-loaded another $6.00, Order No. CNDUGTCP6Y. Again, I got the confirmation email, but, my balance did not update. On June 11, I re-loaded two more $6.00 payments, receiving a confirmation email for the first charge. I see all charges on the statement on my Master Cards ending in 6828 and 2267. My gift card balance still reads, “$0.60. Your customer service is ineffective, and your website is inoperable. I no longer wish to be a Subway customer. Please refund these charges to the appropriate Mastercard immediately. I am reporting this company to the Better Business Bureau, and disputing the $24 worth of charges to Capital One. I no longer wish to do business with Subway.Thank you.
Suzanne Haycraft
I had a very bad experience at a subway branch. I need to talk with someone that can rectify this huge problem.
Very disappointed that you are using a soccer player, in a recent ad, whom has disrespected the US flag, the US National Anthem and most of the citizens of this great nation, less Connecticut, apparently. There are numerous other sandwich shops in town and yours, though a long previous relationship, will no longer be on my list.
Hi have a question…. who can I speak to about my manager … being rude and disrespectful calling me a liar and telling me to get my life together.. because I was sick and couldn’t go in to work
I ordered two salads and a footlong. I was handed a bowl with all the suff I ordered in it but nothing was cut up. four peices of ham just folded in half laid in top. When I ask how I was supposed to eat this was told I don’t know. I asked do yall not cut it up to be told no. Then I guess your employee thinks im fat because I ask for ranch dressing to be given fat free dressing. I also only got a fork to try to eat eat this with. No plastic knife nothing. I am truly mad about this.
Why did subway choose an anti American kneeling disrespectful liberal to represent your company??? I am out. Used to love your sandwiches. No more.
I ordered 4 sandwiches at buy one and get one half off. I was charged $41.20 and all they did was knock $3.00 off?
Upon arriving home I found that the order is not correct. Two sandwiches we’re supposed to be the same. I received three sandwiches the same and one as I ordered it. I tried calling but they won’t answer the phones?
How on earth did some woke exec decide to put AW as a spokesperson? Who are you trying to draw and in this case eliminate? Let’s see how the sales go in the truck stops now you have endorsed a person known to turn off patriotic Americans. Hello Jimmy John’s.
I’ve been a fan of subway restaurants for years. I am deeply disturbed by your TV advertisements using Deion Sanders and Megan Rapinoe. In these advertisements Sanders steals a strangers food and Rapinoe kicks balls at strangers knocking food out of their hands. I believe this sends the wrong message about your restaurant. I see it as rude, bullying and degrading. I sincerely hope that you take this complaint seriously.
I ordered a sweet onion teriyaki sandwich, the meat wasnt cooked, cold chicken and I was told I ordered that way. I have ordered that sandwich for years and have never been asked if I want the meat cooked it always has been. They asked if I wanted it toasted, that’s totally different than cooking the meat. I might just steer clear of subway from now on.
watertown ny – northland plaza shop . went there on 2 occations and we were told that they were out of bread . went there again yesterday at 5:15 and they were out of onions .they said that they were using garlic oil as a replacement [ garlic oil ] ? service is always super slow .this is a very poorly ran store . sorry ,they are giving subway a bad name. we will never use this store again . what kind of sub shop runs out of onions ! to damn lazy to cut more of them – thats who !
On June 13 at approximately 10:30 AM, I stopped at the Subway at 2865 Battlefield Parkway to get some food before work. I parked in the handicapped parking spot because I have two bulging discs in my back and will have surgery soon. I also have a valid handicap parking permit due to my issue. I’m a young 26 year old female and from the outside I don’t looked handicap. One of your female employees rudely asked me to move my car as soon as I stepped out of my vehicle; I didn’t argue I just left. I would have went through the Drive-Thru but it was blocked off with a chair. I am a nurse and I know the importance of customer satisfaction and this was not it.
I was in Windsor Heights Iowa Walmart getting a drink and the ice dispenser lid fell down and cut my leg open. I am diabetic and my leg blead all over employees did not know how to do an incident report I left name and phone number but never got a call from manager My number is (515) 991-xxxx
HORRIBLE customer service at 1120 Delafield St Waukesha Wi location! At store at 9:06 for 9am opening time and rudely told I’d have to wait 10 minutes until opening!!! June 13th 2021!!! Completely unacceptable and I will not patronize your establishment again!!!
Had a sandwich made at subway and thought it strange they had no lettuce for the sandwiches/Subway inside of Walmart on Watson blvd,Warner Robin’s Ga
The boonville subway said it opened until 10pm but at 6pm they are always out of bread and they have more made up but won’t sale it until the next day so I guess you all like having to pay people to set on there ass for 4 hours and do nothing and you need to get some better stuff bill x everyday out there
I am not happy with subway’s decision to stop the chopping of the salad choice . And if it is not brought back to all subways I will be eating my healthy sandwiches from another place.
Spinach tomato pepper bad. Sandwich tasted off took out tomato then spinach then peppers. She was not busy did not fill sandwich right. Order #a8344a35-ba. Store #12121-0 store phone 505565xxxx
I had a sandwich on June 10 6 inche asked if it was fresh she said yes from today no it wasn’t it was like the end of the tuna so I called today june 12 asked for a manger she was talking to me saying it’s always fresh every day no way never again ever since iv ben throwing up and having dirarra she never asked
I have a check from working at the fife subway my employee ID is 121. I got my check and the address is wrong i checked my account and my address is right i asked my owner of the store i worked at can he fix it he tried to say im harrassing him and hes blocking me and ges not fixing it. I have screenshots and what ever you need . I feel that i only asked him 2 the night i got my check and the following morning he even called me stupid. MY NAME IS MYLANA Hunter . I need my check fixed.
Subway off of 49 tried to steal my money. I ordered 4 subs 3 footlong and a 6 inch sub. I got a text messages saying Subway has confirmed your order from DoorDash. Be ready to pick up your order between 1:25 PM-1:30 PM. Check your order trac
Hi,the subway restaurant at 509 s.e main Street Simpsonville s.c 29681 will not STOP draining there run off water from there parking lot into my back yard they have there drain pipe right up against my fence it is washing my back yard AWAY can you PLEASE help me to get restaurant to redirect there storm water run off,thank you RNork
I was fired through text from quitman subway in Arkansas. I had sent a complaint about the assistant manager because she would leave us with a lot of dishes she would never do anything on the 4-6 and she would clock out knowing her job wasn’t finished and go and sit outside in the drivers seat with her boyfriend kissing her infront of customers(some of them turned around and left). The general manager said she would talk to the floor manager and I was fired the next day because I wasn’t catching up fast enough. It was only my third week, I didn’t get all of my training, and I never had any complaints on my service or sandwiches. All I ever got were complements on them. The floor manager and assistant manager are good friends so neither of them get in trouble and this has all been happening even before I was there I just made the assistant mad and I was fired.
I require a call back based on the rudest employee I have ever encountered in 60 years.
Your store had clothes at 2:00pm I tried to buy a sandwich today at 2:00 p.m. but you had two women in there that did not open the door the door was locked all day and they have food inside where and it was just in there not doing anything not serving the customers
TV commercials with that anti American Olympic soccer player all the veterans in Illinois will never buy subway again
Megan Rapinoe is your new spokesperson? Seriously. Last Subway sandwich I or my family will ever buy…..I’ll never spend another dime…..believe it
I have been getting the chopped salad for years and since now that you have stopped the chopped salads – they have a become very bland, not as appetizing, hard to eat when needing to cut the meat, etc. I am not sure why we cannot do a chopped salad instead of the spiral salad. It has made me and many others not want to go to subway due to only ordering the salad we once loved.
Subway in PICAYUNE Mississippi 39466 is never open they close at 2:00 during the day for cleaning
Was at your store number 6232 in Jacksonville NC. My order was wrong and when I went back to get it corrected, the manager lunged out the window and hit me. Refused to correct order! On 6/11/21 12:30pm…
Why , on Gods earth, would you have Megan Rapinoe in your commercials??? She is an UnAmerican POS. She knelt during our national anthem. Have you people no respect for our country? Here I come Jersey Mikes, Jimmy Johns or any place but Subway
The employees at the Hazlehurst Ga. location are not getting payed for all of their hours they turn in and now several of the employees have gotten a miscellanies loan taking out of their checks. They do not have a clue what it is for and if they ask lady that over this store, they say will fire them. I do not want to get the employees in trouble but i don’t think it is right they way they treat them especially the ones that work or when they are called upon come in to help out when the store is busy. Can you help with this or do I need to report this to the better business bureau
Hello I am. A frequent costumer at the For Valley Georgia location. The costumer service is the horrible anytime you ask a question about the menu the staff shout at you as if it’s not there job to provide services. Due to the limited restaurant in the area we always return . However after my treatment on Tuesday me and staff at the University have decided will not support this location . This location is in need of serious training in customer service. As manger I felt it was my duty to inform you.
Your Checotah, OK location is a JOKE! I ordered 3 sandwiches the other day and paid for bacon on one, which was not on it. The B.M.T. I ordered only had 2 meats instead of 3. Placed another order today in hopes of better results but was sadly mistaken. I paid for extra cheese on one and it had NO CHEESE at all! Paid extra for another to be “deluxe” and it had the same pathetic amount of meat as a regular sandwich. We basically get charged almost $10 for bread and vegetables because the amount of meat they put on the sandwiches is laughable. Needless to say NO ONE in my family will be back to this location…probably any location. I’d rather drive an hour to Jersey Mike’s and get better service, better food quality and quantity for the price!!
I ordered from the subway on sunrise highway in Massapequa the order was completely wrong and they don’t answer the phone, I called about 12 times.
I am a former manager of subway in winterset iowa. I quit due to covid-19, overworked, and sick. I didn’t get unemployment or anything else. Will I be blacklisted? As in never be able to work at a subway again? I hope not because I was good and I know quite a bit.
Thank you
Tried all day to order 150.00 worth of platter and they would not take reward cards. This is in Gatlinburg tn, one closes at 33:00, the other would not answer the phone. That will be the last time in my life that I will ever order another subway.
A employee at your location on sunset an valley in la Puente was very rude with my daughter whom is pregnant and in a rush because she only gets 30 minutes for lunch. This employee was throwing the items on her sandwich they got into a shouting match the manage came out. She came home very upset. So I went into the shop to discuss this with the manager he was very nice even refuned her money.. however the employee decided to come out from behind the counter and wanted to argue with me. I told him to shut up that he is rude and should be fired. The manager told him to get back (I was taking a pic of the receipt) and the employee continue arguing saying get a job read a book. I asked the manager the employee was related to him. He didn’t answer and I said he needs to be fired and every time i go in your store if the employee is there and rude i will continue to file complaints.. as I was leaving again he said you need to Read a book and get a job I told him I’m retired I dont need a job. Here is the host order ID#6339233533901028
Lakewood park subway needs shut down. It is horrible. Never more then one person there. They are always out of stuff. All you get is bread and vegetables. Hardly any mean.
Store located at 8998 Hwy. 11 in Campbello , SC is ABSOLUTELY DISGUSTING, NASTY and UNSANITIZED !!!! What has happened to you people !!! We will take our business else where !!!!
PUKE PUKE PUKE !!!!
On 06/06/2021 I bought 2 foot long subs and paid on credit card $22.76. A week before I got the same identical subs and paid $18.86. total I checked my receipt and found they put a unauthorized tip of $3.47 on my bill. I had even had put a dollar in the cup where you pay your bill. I called their phone 5 times on different days and no pick up. Recording said leave a message after the beep. The beep never sounded so I left a message anyway as maybe it was recording. I guess it was not working as I never was contacted. I have been a customer there over seven years. I resent being treated this way.
Complaint ! I went to buy a Steak and Cheese sandwich at the Myerland Store on Beechnut, Houston Texas. I requested Mayo on the bread and the employees said they do NOT add Mayo to this sandwich.
CEO IS John Chidsey. Contact him. He is ruining all Subways. He bought the Subway company and has no interest in keeping Subway as they once were.
He runs or is still in charge of BurgerKing and that is the most overpriced horrible burger around. Fries were two days old. He is after the money only. Do wonder if he has upped the fee for these franchise owners and is he charging more to use the Subway name. Headquarters is in Milford, CT and he is moving half of the corporation to Florida. Go look it up. He is not even concerned about these local Subways. Store $435 is horrible. Old veggies, 2 tiny teaspoons of tuna on a 12 inch subway. Walked out! Said “keep it,” to the India ones running it. Not paying those who cheat and do not prepare what is expected and “advertised explicitly” on all media sources. They know what they are doing. Subway and their “posters” and their TV and media ads show huge sandwiches stuffed with wonderful veggies and meats. False advertising. Not paying for junk.
I really need someone to contact me about one of your stores. I have tried repeatedly to call there and NO ONE ANSWERS THE PHONE!!!!!!! No matter what day OR time of day. POOR BUSINESS
I really need someone to contact me about one of your stores. I have tried repeatedly to call there and NO ONE ANSWERS THE PHONE!!!!!!! No matter what day OR time of day. POOR BUSINESS
I cannot submit a comment, or ask a question, because the form tells me that the restaurant number (13651) is invalid, even though this is the number on the receipt and on your web page. Please contact me. Thank you.
Order a sub online and in Goldsboro at the Wayne memorial location. My sub was not right and the employee was rude and did not try and accommodate me at all. She did not even give me my chips or my drink I had to ask
I just read that you’ll be supporting a kneeler, and anti-American. I won’t be supporting Subway any longer. You are going to lose a lot of customers. We buy sandwiches for the entire soccer team, and sometime for the entire league when we have tournaments. This will no longer happen, as I am in charge of all the snacks and meals. There are plenty of other companies out there who don’t support such un-American traditions. What a foolish marketing play! Whoever was in charge of that decision should be fired. Time will show you how stupid this mistake was. Good luck Subway, cuz you’re going to need it! Lol🇺🇸
Your company got a break when we forgave you for Jared the pedophile. My company wide purchases of your sandwiches ends today. My companies, nationwide has banned subway from our campus and satellite offices. Stand for the flag you commie, pedophile busters, and kneel only before God. You busted your own company having the kneeled represent you. Have you learned nothing from coca cola. Your whining liberal leadership will DESTROY YOUR COMPANY..starting with me.
I was wrongly fired from subway in union city, TN. I would like to speak to someone immidi
I’m so grossed out and disappointed in how the subway restraunts have been running their company lately. There is no customer service, and the workers are just playing around on the company’s time. I went into a Subway Restaurant with my young child on June 9th, 2021, around 3:42 PM. I saw the worker not wearing her mask and not washing her hands. Mind you, her NAILS and HANDS were NOT CLEAN! I saw her touching the walls and her hair while walking into the restaurant. I asked if she would wear a mask and put on a pair of gloves before she makes our food. But, she started walking away, getting an attitude, and cursing at a customer with an underage child! I took a video and picture of the worker because she did not want to provide me her name. I called ALL the numbers for Subway to file a complaint to corporate, and not ONE answer; mind you, I have been on the phone trying to reach someone in this matter for over an hour. The phone service is so unbelievable; if no one is going to work, what is the purpose of owning a franchise. It states clearly on the door on Subway that MASK is required, but I guess it’s acceptable for the workers not to wear one while handling people’s food. Subway Location: 7701 Crowley Rd Suite #105, Fort Worth Texas 76134. Manager Jennifer. I would like to Manger of the store and cooperate to contact me directly. This is not acceptable to treat a customer and how they handle the matter when my child is with me. Secondly, they lost a customer.
COMPLAINT: No way to talk to a person. Problem with 2401 or 2493 Tustin Ave Santa Ca. 10AM 6/8. Entered store heard two associates coughing. The one who came out was putting on mask. I had to ask her t wash her hands. She rang up my order $5.00, I gave $6.00 as she walked to back. No receipt or penny back. CALL ME 714 401 xxxx
Was just at a Subway to order my usual Italian BMT with Subway vinegaret and was told corporate decided to no longer offer the vinagaret. Shame. Will no longer go to Subway.
Subway in palmyra Indiana does not answer the phone I’ve called more than once 2 to 3 times a week to order over phone but yet there iopen if drive by.
Subway Chloe Place Jackson, TN complaint- This Subway absolutley has the rudest, incompetent, unapologizing employees I have ever encountered. I have been there and witnessed one of the male employees with his hands in his pants touching himself. He worked 2nd shift. They close early all the time (15 minutes or more). The dayshift order takers are rude and ask what you want 2 to 3 times making you repeat it over and over and still get your order wrong. They then get mad when you ask them to correct it. They are slow. They don’t say thank you when they hand you your food. My experience today was the end of me going to that Subway ever again.
On June 5th I had a baby shower for my daughter. I wanted it to be as covid safe as possible. I met with your subway store in Canton, Michigan. I met with Erin. She took the info down and gave me a price. I have never been so pleased with a store than this. It was absolutely perfect. I asked for 100 wrapped sandwiches, ham and turkey. My order was perfect! Everything was complete, ready and bagged up on time. Nothing was left undone. Erin made sure that we were taken care of down to the napkins and condiments. If there is some way that you could put something in the file of Erin to congratulate her and her team for such a great job, that’d be wonderful. In these days when companies do not have employees that step up, this team did. Thank you for the wonderful job. The people at my shower were very impressed with the presentation and the taste. I’m sure this will get more customers from my group. Once again, great job!
I went to the subway store at 5447 sector rd . in Toledo. I was there at 11:19 a.m. on June 9th. There were 2 people working out front. There was a young girl and an older lady. The younger girl was making my sandwiches. The older lady reached across my sandwiches and her armpit touched one. I said could you not reach. Your arm pit was on my sandwich. She didn’t say anything to me. The younger girl started making my new sandwich and the older lady took over. When I got home, I called and asked to speak to a manager. I explained my experience and she said well I am the older lady and tried to to tell me a different story. This older lady is why we quit going to subway. She has a bad attitude. I was actually pleased with the younger girls attitude and the way she made my first sandwich. I wanted to leave her a tip but I didn’t want to put it in the jar where she would have to share it with someone who doesn’t deserve . so, the girl who should have gotten a tip missed out because of this older lady who claims to be a manager. Guess well just stop going to subway again.
BRING BACK THE EFFING ITALIAN DRESSING BRO
Saw where one of your spokespersons was seen kneeling for our national anthem. I along with many will never eat at another subway. I can make my own sandwich from now own. It was bad when your old spokesperson was caught as a pedophile. You obviously have bad judgment. When a person kneels they spit on my relatives who many served this nation in the military. So they won’t eat your sandwiches anymore either.
When is the rotisserie chicken returning to stores?
How can you hire a spokesperson to do your commercials when she disrespects veterans by taking a knee at soccer games
I cannot believe you chose an un american piece of trash like Megan Rapinoe to sell your sandwiches. I will never buy Subway again! You!
I was way over charged for two sandwiches. And when we told the manager at the store she said that it was right but it was not. Mayter of fact I was charged for two sandwiches that I did not get
Why did you change your Turkey meat besides profitability. Less meat now it’s a bread sandwich stop screwing the consumers need to slice it thinner let people know the get 8 slices instead of 4 it sucks no meat and add your yellow tomatoes and over charge more.
Your spokesperson won’t stand for the national anthem I won’t stand in your stores and order. Sad former customer.
My fiancé and I are interested in opening a subway franchise in Florida. I can be reached at (315)794-xxxx
Hello.
My name is P.J., & I’m working with Kansas City, KS Public Schools. We’re launching a Professional Development Program in August for our classified staff (those employees whose jobs don’t require licensure) & looking for ways to encourage participation in professional development training. Each month, we’re having a drawing for those individuals who have completed professional training sessions.
Would you support us with a gift certificates or coupons as incentives to increase participation for our professional development training? KCK Public Schools is committed to continued professional growth & development for all staff, & we would love to partner with you in our efforts.
If you’re interested & willing to assist, please respond to this email (as I don’t have a direct phone). I will then follow up with you on details.
Thank you for taking time to review this request. Our employees love Subway, & we would be most grateful for your contribution!
Sincerely,
P.J. Beasley
Paula.beaxxxx @kckps.org
Why don’t you guys get a normal human being to sponsor not some overpaid athlete or a person that doesn’t even care about the USA! A veteran would be your best bet.
My name is Nicole H and I just ordered two sandwiches to be delivered. The sandwiches were not made correctly, meats switched and items clearly on the receipt not even on the sandwiches. When I called the deer valley location to speak with the manager, I was told Chelsea was not attt the store and the girl who answered the phone had no clue what was going on and her co worker was outside training! This was such poor service I am seriously upset at this order and service!
There is a Twitch streamer named “Coach Subway” that has been recorded on several streams being transphobic and homophobic. Not only do I think this person gives Subway brand a bad name, he is also profiting off the brand logo and namesake using subway images and names to award his subscribers, etc. Just an FYI.
You now have a commercial with Megan Rapinoe in it🤮, so we will no longer ever eat at any Subway!
“In order to better serve you, we have changed to an all-digit customer service format”. That’s laughable. Still awaiting a response to my better-served digital customer service email
Is it common for Subway employees to ask for tips? The location in Athens Texas on Palestine St. did that yesterday. I tip well at restaurants when waiters/waitresses serve me at a table, refill my drink and check on me during my meal. But not usually at a drive-thru. The time before visiting this location, the young lady couldn’t even take my order because she was carrying on with a co-worker. This location needs attention. It appears to have little business.
I will never visit subway again in Asheboro NC 323 Q Hyw 49 I watched a teenager fingernail pop off in the food nasty not a good place at all not clean either
The store in french lick indiana has had “out of order bathrooms” for over a year. Had to take my 3 year old to the auto parts store next door and they were not happy. Said it happens all the time. They are not.out of order, just dont want anyone using them. According to the state of indiana without a functioning bathroom for employees they have to close the store.
So, you sponsor a whiny, millionaire a female (I think) USA soccer member. She hawks Subway sandwiches in commercials. Wow, that’s great but you just lost a long-time customer! No more Subway. I hear Jersey Mike’s and Firehouse make good sandwiches. Good day.
I just wanted you to know I will no longer be a patron of Subway. Since the company is using Megan Rapinoe as a spokes person, I now longer value the enterprise. Rapinoe is anti -American is her actions. The company should think twice before spending money on a sports person like the one just picked
The subway located at 3550 East Southern Avenue, Suite 101, Val Vista Plaza, Mesa, AZ 85204. The servicers are very rude, condescending, and belittling… Every time I go in there I feel like I have to argue to get my order the way I want it and those people in there service training or need to be replaced, others I talked to about that store said they also have nothing but problems there.
I just don’t understand why I have to wear a mask if I have the vaccine???
It’s ridiculous when our Governor said that if you have the vaccine you don’t have to wear a Mask in Michigan…I’m calling our local news8
We stopped at Subway 57793 when to order a 6 in steak and cheese melt wanted shredded monterey cheddar on it and they would not put it on they said that they weren’t allowed to. I thought it was to make it the way you want it even be charged extra but they wouldn’t do it.
I was given a birthday Subway gift card in Feb. 2021. I have tried to use it at both the Subways near me and the card is declined. No-one can tell me why. I called headquarters and was told it was a good card and that the stores hadn’t set up ????something. I shared it with the stores but they shake their heads and do nothing. I went on-line and filled out a registration form twice and it was rejected. I am thoroughly disgusted and frustrated. Can someone HELP ME PLEASE? I can’t get through to a person anymore either. Very unpleasant experience with Subway!!!
Do you realize that megan girl you’ve used in your commercial refused to stand for the national anthem. I or my family wont eat at your establishments again. It’s cheaper to eat at home anyway. KMA
I can’t believe you would have Megan Rapinoe as a spokeperson.I have NO RESPECT for any person who kneels for OUR NATIONAL ANTHEM, there are other ways to protest. My family and friends will no longer be eating any Subway food as long as you have her or any others that disrespect our Flag regardless of their reasons. I pray that other people will stop eating at your place of business
Can’t believe you hired an American hating lesbian as your spokesperson. I’ll never eat at a subway again. Jimmy John’s gets all my business.
Hi I work for myself through doordash this local subway location independence st. In Shamokin, PA is absolutely awful with customer service the manager is awful telling her employees to clock out for 15 min breaks never having proper staffing or leaving 1 person on staff to do everything it’s constantly a bad experience especially for the subway name thank God there’s one located at our local Walmart or I would never personally order subway again locally this guy currently working at 7:48pm just locked the door to the store and told me that I may just have to come back for the doordash order
I attempted to use a coupon which states, 50% off a sub when you buy a Footlong and 30 Oz. Fountain Drink; at your Waimalu Plaza location in Honolulu Hi. And the staff to me that the second sub is 50%. And that is definitely not stated in the coupon anywhere, that you only can use it when you buy 2. Kind of upsetting, won’t go back to that location. But I am a loyal customer to Subway. Please let me know, if I am incorrect. Mahalo
If your sandwiches where depicted like the commercials would be great to eat there when they put minimal everything sorry I’ll just go some where else. It’s not just one store it’s everywhere
I am so sorry to say this but I will never spend another dime with a company that endorses its spokes people or it’s representatives to kneel during our national anthem! Or to show disrespect to our flag or the values of this country !
I ordered three footling subs using subway app. Date was 6/5/21. Two of the three were wrong price was 26.04. We were not offered any way to make this situation right except to make this complaint. Sandwiches were two steak and cheese and one cold cut talked to employees on the 5th, the manager on the 6th. Appreciate a look into this. We will not be using the app again in the future. Thank you and look forward to hearing from u
At 9:44 this morning I called into the subway located in Bennettsville South Carolina 29512 ask for the manager said the manager won’t be back till Monday spoke with Alexis and said she was in charge at if I could get a catering trays for 12 when she told me know that that was for rush hour for me to call another location which is a big inconvenience for me being that I live in Bennettsville.
Subway located at 2145 Jerry Murphy in Pueblo, CO it a horrible excuse of a franchise. They never have bread, or juice for kids meals. Don’t dare order from the app if you ask for extra you pay for it but never get it. When you fill out the survey the manager replies, says she’s sorry but nothing changes.
I’m really upset with subway how can you have that disrespectful woman like Megan there’s alot of veterans that drive a truck that won’t be spending any money as she’s your spoke person
any
All 3 stores in leesburg have been closed before 8PM and the store hours are listed for 9pm
We were weekly customers to Subway. We got passed the Jarrod thing, but refuse to ignore the soccer player spokesperson, who REFUSES to stand for our flag and support our country.
You have 2 choices
1. Keep her and lose customers
2. Fire her and keep your customers.
If she continues her endorsement with Subway, we will terminate our support of Subway.
I’ll eat a burger, before I support a Communist
Just saw one of your commercials featuring that radical female soccer player…Megan Rapinoe.
You’ve lost me as a customer as well as several friends and coworkers involved with police and military careers. Not because she’s a lesbian but her kneeling during the National Anthem and disgusting comments concerning President Trump. Can’t believe you’d have her as a Subway spokesperson. I was a longtime customer…no more. I’ll be heading to Jimmy John’s going forward.
You’re using a spokesperson, that kneels during National them and US flag. Love you’re products. But will not support co. That is Anti American .
Four of us went to Subway in Veils Mills near Nroadalbin NY 12025 . It. Was a Saturday noontime. They did not have sub rolls. No wraps and only two choices of flatbread. Store had severalcustomers who all walked out in discus. Lunch time and can’
offer what you advertise. Poor customer service.
Visited your location on Coursey Blvd at S Sherwood Forest shopping center, two of the ladies were so rude because I asked for my meatballs to be lined up behind each other and the first one walked off and said”I’m not dealing with her and the swcond said have a nice day I don’t have food to throw away” she refused giving me service. This was on Thursday around 2 p.m. 6-3-2021
Drop Megan Rapinoe from your ads or I will NEVER enter another Subway store. Don’t get me wrong, I like your sandwiches and I support locally owned businesses (franchisees, etc). But I am selective of who I support with my dollars.
I’m an employee at a subway store in Putnam Connecticut. And I have a complaint about multiple things .
1. They do not respect their employees and treat them wrong.
2. The back on the toilet in their bathroom is disgusting it is all black and looks like black mold.
3 in the fridge the vent above the cheese there is black mold and rust and little piece drop down on to the cheese
4. They guilt trip and force employees to work certain shifts that they specifically told them that they can not work
5.if there is an emergency and an employee needs to call out they won’t let them because there is no one to cover for them because they do not have enough employees
6. I know that managers/owners can not take or split tups with employees and the manager at this store does and they arent suppose to
7. They expect us to cut moldy onions . Tell us to cut the mold off and then cut the rest of the onions . Which is disgusting
8. They tell us if we are short bread or anything that we have to pay it out of pocket when I believe they have insurance just for that reason . 9 . They are just rude and treat their employees with little to no respect
10 they are rude to customers and kick them out even when no one is being hostile
11. I tried to email corporate but somehow it ended up going to my boss and I was basically threatened and told that if I didn’t like it I can quit . It was rude and I think unprofessional of her to send and say the things she did .
I think something needs to be done at these stores because I can’t work in this type of work environment .
Attention to Subway Corporate: It takes a lot of my energy to take time out of my day to contact you but enough is enough of bad attitudes and bad customer service from the associates @your location on 3735 Spring Mtn Suite 201 in Las Vegas. My husband and I moved across the street from your location in Aug 2020 and visit your location almost every day, average $77 a week, and all we want is a good experience from Subway. Over the last few months the overnight manager has changed her attitude into a bad one, she clearly is miserable @her job and that’s not the customers fault nor do we deserve bad customer service. I have been in customer service for over 20+ years so I know exactly what the paying everyday customer deserves. Then tonight, please check the camera @my time of visit, @12:28 am, the overnight manager is sweeping as we walk in doesn’t greet us w a simple hello, keeps sweeping while we’re waiting to order and the other 2 customers are being helped. It’s just rude, the customer always comes first sweeping can wait, after some time and 2 more customers come in and she’s done sweeping then I get to order. Not happy. The other younger female association needs to be retrained she’s not putting enough cheese on my pizza, even after asking for extra cheese and willing to pay for it, she still does not put enough cheese. It’s very aggravating. She’s sprinkling the cheese on my pizza and every time she puts throws back some cheese in her hand, for the sake of good customer service put it on the pizza!! That’s so rude and then to get our pizza that we order every day with hardly any cheese on it! I should seriously send in a picture of the product. And lastly the daytime manager should be replaced she also #3 associate has a bad attitude and she’s overpaid. Time after time you’re out of pizza, pizza boxes, cheese, and the other day it was bacon. The daytime manager should be on top what you’re out of and doing a better job of her orders. It’s really unfortunate of what we have to deal with these associates the 3 of them should be replaced immediately. We’ve never had such bad service from your other associates from this location or any other.
Why do you instruct your sandwich makers to always put the meat on the top side of the bread, which leaves the vegetables to go on the bottom? The sandwich falls apart when they are made this way! I get tired of having to ask them to put build the sandwich the right way all the time, which means meat on the bottom side of the bread, then vegetables on top. Other fast food joints build their burgers upside down as well, and their sandwiches fall apart also, like Hardees and Carl’s Jr. Which is why Subway and those guys are my least enjoyed food places in America. As an OTR Driver, this is the food I am stuck with in the nations truck stops. It is bad enough that I can’t enjoy a full service restaurant very often, without having to suffer through another poorly made sandwich that falls all over trying to consume it. Please start instructing your stores to put the meat on the bottom side of the bread like any normal human would make it. This way I do not think your stores are full of less than educated people who do not know what they are doing. Then I might eat at a Subway more than once a month. And seeing as how I am near one most everyday, that would mean a substantial amount of more business from me. Especially since your sandwiches do not have enough meat on them so I always end up getting double meat, or at least deluxe at the very least.
I used to love subway up until last week when I had to watch Rapinoe commercial. She is assaulting a man with a soccer ball and her politics are juvenile. You picked a divisive figure. It worked. I’m out. Thanks.
Won’t support people who support those who kneel for our flag I will actively but negative information out about your product.
Paying the anti American Meghan for a commercial is wrong. Plus if she kicked my hamburger out of my hand I would smack her. No more subway for me. Plus you got rid of the subway club. But anti American representing your company says it all
As long as you have a anti-American who kneels when the anthem is played promoting your sandwiches I will not be buying your product. I don’t know what possessed you to pay someone who hates America to promote your business.
Why can we not get the roast beef back on the subway Club do not lock the bacon it sucks would like to have the roast beef back why can we not have roast beef Arby’s sells roast beef why can’t you sell roast beef
Subway store number 16303 in Spartanburg sc, lied about being able to refund my online order even tho I called them within mins to tell them not to make the order they told me they was unable to refund on online transactions and then when the manager from the store that I was at called they told him that they would refund her order and when I called to see if the refund was processed they told me they wasn’t refunding it because they had already made the order, tell me how you can make four subs toasted in four minutes, shift supervisor refused and said no flat out told me No and When I asked to speak to the manager she said the manager was not there. Kept my $35.38.
Went to subway to night #40183-0 ordered two footling ham subs, the associate informed me they were out of Mayo I don’t understand how they could be out ! My husband got a double steak salad they the associate told him they were out of onions ,very hard to believe on a Friday night at 7:10 pm they are of two main products . For $22.65 I expected to get what we went for! Not very good business.
I want to make a complaint. Your employee kept hanging up on me when I explained they had forgotten something in my bag. So when I got there they were rude an wouldn’t give me my money back. But they have their sandwiches back. I live in Avondale AZ.
WORST EXPERIENCE EVER!
My wife and I order 2 chicken bacon ranch melts, (1) 6 inch and (1) 12 inch, from your location on Norton Rd. in Galloway, Ohio.
First of all, my wife’s sub was smashed flat like it was sat on. Second, it was tossed in to a brown paper bag not even wrapped up in the subway paper. Just tossed in to the bag like trash.
Third… neither chicken BACON ranch melt had bacon on them. BACON is in the name of the sandwich!!!
When I called to speak with a manager a young woman who answered told me that they didn’t have a manager on site tonight but she was willing to get the manager a message. Completely explains why our meal wasn’t inspected for accuracy or quality.
Wont go back to this location ever again.
Went to your store located in Hilliard fl 32046 inside of marathon station on us 1.counters are filthy and was not greated asked server to clean counters off before sliding the orders thru the mess and was told I the only one working and have been busy not acceptable I am a certified food handler and manager should never be this way order number6736228476683350. She also dropped meatballs on the counter and added them to a sub she made before mine.
Subway owned my Brandon Ryan Wilson is holding my check.
I nor will any of my family go to a subway again. When subway put Megan Rapinoe endorsing their product Subway has now lost a lot of customers. This Anti American kneeler should never endorsing any thing
So disappointed that you would hire a spokeswoman who kneels for our National Anthem! I will never eat at Subway again!
I’m complaining about Subway in Walmart in Waycross Georgia they refuse service to my mother because she was in a wheelchair this happened on May 14th 2021
WOW, I really like eating at Subway BUT you need to carefully think about who you have represent you. This female soccer player is not a nice person yet you chose her over someone that would be a better all around G rated person. Plus she has a filthy mouth.
As long as she represents you, I will not eat at your restaurants. So this is goodbye till you make better choices on who represent you!
I have trying to call 3 different locations all morning in TX- Wylie, Sachse, and Murphy with no answer. I need to discuss gluten free options and a catering order. Is there a reason no one will answer the phones?
Hi I currently had worked for subway for. A year I had left because my employer was very rude and unprofessional well a month of me being gone I get a call from him asking me to please return he would pay me 12 plus my tips well I worked my full 2weeks and more he only paid me for 3 days plus he kept my tip money he is refusing to give me my money I worked hard for don’t know what to do at this point please help
No more Subway for me as long as Anti-Patriotic kneeling Megan Rapinoe is your spokesperson
I can’t even go to Subway anymore, the last experience was so bad, the food was disgusting and I literally threw a footlong away.
I visited a subway location at 7241 NW 88th Ave, Unit 7241, Tamarac Florida 33321. I have heard of problems with the new owners, but have yet to have a bad service until today. I went to this location today and was treated with disrespectful and no care about placing an order. I arrived there and there was just 1 other customers being taken care of by 1 staff member. The another 2 staff members were too busy joking around with a friend of theirs who was not ordering. I had to repeat my order twice, because they were more interested in continuing their conversation with their friend. The 3rd time I was asked what I wanted to order, I told them to not worry about it since they were busy with more important matters.
I will never step foot into this location, unless there is a change of ownership. This lack of respect and service will bring down the Subway standards and good name.
I will write my poor review on Google and let everyone know to go anywhere else, but not this store.
I hope you do your part to stop this from happening to anyone else.
I won’t and I told everyone thatI know not to eat at subway.using disrespectful manganese soccer as a spokesperson.. is a slap in the face to every vet! I won’t be ditching the berger!
Never again will I patronize any of your establishments after seeing ads containing the likeness of Megan Rappin’ hoe. This individual has portrayed herself as being anti-American, does not care about her flag, and does not care about her country. Therefore I shall take my business elsewhere and will also encourage my family and friends to cease purchase of any of your products or patronize your establishments thereof. Jared Fogle was bad enough for your company for being a spokesperson, but at least something was done about that, he was incarcerated for being a pedophile. And then you turn around and hire a spokesperson that is so anti-American, I’m sorry people of Subway but this does not make sense. Therefore as I said, I shall take my business elsewhere to a more patriotic company. Good luck with your future endeavors, you’re going to need it.
Saw commercial with kneeling woman soccer player No Subway for us
I have always had great service @ Subway, but will no longer visit their restaurants. Although Megan Rapinoe has every right to kneel & disrespect our flag & country. She does not deserve to be honored by Subway.
I’m complaining about the Subway in Indian Trail NC. They are prejudice blacks have to wait longer. I left only one customer in the store lady knew I came back so she pulled out 4 subs to fix in my face so I would have to wait again.
Hello I am overweight guy. And would like to be a promotional figure. I know Jerdod turned out bad. I am nothing like him. As far as social media goes I am almost nonexistent so I dont have that past nonsense. I desperately need to lose at least 85# to be healthy and still more to be fit. I have good feelings tward subway and think it is a good company. I’m simply an average person that could get ahead with your help. I serve as a federal officer. I dont think you folks would ever ask me to do somthing against my values, so I am open to mostly anything to get healthy and can promote Subway during and after the process. Please consider helping me out. In full honesty I do have issues with depression partly due to work and being overweight. I cant recall which came first really. Overweight and depression seem to go hand in hand. But I have lived an amazing life, and this is just a low point in the story that is me. Sincerely Cal
You have to get rid of Megan Rapinoe as a spokesperson. She is horrible and offensive.
So rumor has it meagan ripineo is a spokes person for subway. If this true i will no longer buy subway. And i will be sure to pass it on. The american people are tired of these kneeling Unamericans. Being payed millions for being Unamerican
It’s your right to support Anti-American Megan Rapinoe, so from now on my lunch will be at WaWa.
No Flat bread? You’re kidding! It is the ONLY reason I would choose Subway, because less bread makes a better sandwich. You disappointment me. I won’t be going back to Subway.
You’re kneeling spokesperson cost you a lot of customers. Sorry
I hope I’m wrong but I recently heard you have signed anti American Megan Rapinoe to a endorsement deal. Therefore I will be deleting your company’s App and will not be eating at any of your stores
I use to eat at Subway 3 times a week. But as a veteran until your commercial doesn’t feature that pink haired anti-American piece of garbage I’ll never eat another Subway sandwich but I’m sure you could care less.
I was at the store on old Spanish Trail in Houston. I ordered 2 foot long steak the employee gave me one scoop of meat I told her I thought I was supposed to get 2 scoops. She started yelling and dumped the meat on the table very rudely. The manager was there listening and did nothing . When I tried to talk to her she ask me to leave
I bought a cold cut combo salad with ranch dressing on it. Well first off they didn’t mix it up so had to ask them to do that and I got an eye roll from the employee there. Then they added more ranch dressing to it now it’s soaked In Ranch dressing and is not edible at all.i even have pics. My friend had ordered it thru the app Pamela Rowlette is the name on the ticket she also got a sub sandwich with a bottle Sprite.
We see your new spokesperson.
Last sub we buy from subway
I will not buy Subway as long as you use Megan Rapinoe in your commercials.
She is anti-American and disrespects America every time she kneels.
Disgusting!
where is my birthday coupon for free sandwich my birthday is June 6th
We order subway last night for delivery from Postmates and two items were missing from our order we call the store and they said the best they could do is we could come into the store and pick upthe items that were missing . We would like to be refunded for those items add up to $5.24 our number is 702 800 xxxx
I live in columbus, Ga I visit the subway at 1408 veterans pkwy twice a day and theres a 17 year old boy that works doubles and gets called in on his days off this is sad and a disgrace to the subway brand. I will continue to email and send out reviews until this is resolved. Over working a child because they can’t stand up for themselves is horrible and I Will stop at nothing until this issue is resolved, next step will be our local News. My sister Nicole Jones works for our news company, a new story about over worked children would be great for her portfolio. This need to be addressed.
im filing a complaint because i walked into the subway on south 1st in abilene Texas at 858 pm the door was unlocked and everything and the lady wouldn’t let me get a sandwich because she said they was closed already it wasent 9pm yet and all of there food was still out as they had 2 other customers still in the store.
I have several three Subway location near me and they DO NOT ACCEPT ORDERS FROM THE APP!! I can not utilize the offers in the app. Why do they not accept the app order?
Is it true you just endorsed Megan Rapinoe to represent your products…if so, I will never buy your products again…And I usually but sandwiches once a week..
they will not pick up the phone to place a to go order it rings and tell you that their mailbox is full.
Because of your choice of celebrity spokesperson, I’m not buying subway.
Went into the subway in villa rica & when i say RUDE i mean RUDE! 2 out of the 3 associates were so rude . The young guy kept slamming things down we told the young lady running the register we had 2 sandwhiches and a bowl all combos with chips . We told her 3 times. We asked where the chips were and she said in the back you didn’t ask for chips we said yes we did we asked for ALL combos! She then rolled her eyes and huffed and puffed so we said screw it and left. We paid 30.00 for drinks and sandwhiches that’s insane . The other young ladies was hanging out of her shorts . What happened to uniforms ??? worst experience ever and very disappointed
I am offended by your use of Megan Rapino in an ad you are now running. She disrespected our flag and you do likewise by using such a hater. I am posting negative comments in as many venues as possible letting Patriots know you support Marxists!
according to subway advertising if you don’t eat subway sandwiches your a looser.
On 6/1/2021 at the Fort Worth/Dallas Airport Terminal ‘D’ (near gate 21 & 20) I stop in between flight to Subway at about 12:45-1:00 pm. My experience at this Subway prevailed me to place these concerns. The young men behavioral, and customer service were very deployable. I was target due to my request for the server to change gloves after serving the previous customer, use of the cash out machine and picking up cumbs with the same gloves. Following my request and standing at the service counter, I was skip over to the next person which was witness by another customer. The other customer spoke up. My bread was then toasted and left in the oven. The other person refused to give his order until my bread was removed from the oven and the making of my tuna sandwich. My sandwich was completed and pay for without a receipt. This was the worst sandwich, bread was stale and hard crumbling (not edible).
I felt this behavior was a retaliation due to my request to change globes and I’m a person of color.
I was so taken back by these two young men of Indian descent. It is obvious the health department food inspection should visit this site!!!
I’m still in disbelief.
Yes I would like someone from corporate to give me a call back at 619446xxxx I have a major complaint Subway in mira Mesa San Diego California mira Mesa boulevard
Problem: I went into my local subway to use an “any”foot long sub coupon for $5.99. I am under doctors care and have a lot of weight to lose so I can not have carbs or sugars in my diet. I asked the employees to just lay my would be sandwich ingredients on a plain subway wrapper and leave off the bread because of my medical condition. They refused to do this for me claiming that they didn’t have the authority to meet my needs. I was willing to pay for a full sandwich at the coupon price, I just wanted them to leave the bread off of the sandwich for me. I explained to the whole staff about my reason being of a medical reason and still, again, they refused to serve me in a way which met my needs, no bread! I left the restaurant not just mad at the staff but angry with the entire subway name. I don’t understand why a restaurant that is supposed to be supporting customers health would refuse to serve a customer in a healthier way by giving them less, ie “no bread” for the same price as if they were consuming the bread, when McDonald’s of all places will. They will gladly accommodate my keto diet to help me lose the 130 + pounds that my doctors are trying to get me to lose without surgeries or pills. They are not alone, even Wendy’s will sell me a juicy double cheese burger with all the fixings and no bun for the same price as if I was to get the bun. That might just be the reason subway is losing customers while your competitors are gaining them. I really wanted that grilled chicken foot long too. Just without the bread. 😠😤 Just so you are aware who is responsible for turning me angry towards the whole subway team, this incident took place on Wednesday, June 2, 2021, about 3:15 pm at the Mooresville IN, 46158 location.
I previously worked for one of your Franchises and was curious if anyone at Corporate would be interested in information on said Franchisee was altering the numbers on WISR by doing store transfers?
This is my daughter’s 3rd week of work. Yesterday she did an 11am to 3pm, then went back in at 5 to 10. But she didn’t get out til almost 1 iin the mornin. She’s 17 .. she’s still a minor. This is unacceptable. Those managers at that subway are rude, they treat there employees like x, an they don’t train for x. You know if you trained your employees right you wouldn’t have such turn around, you might get a decent crew. I’m talking about the store in Delta CO. 220 North Palmer. You need to get better people in there. They up sandwiches alllll the time, my brother won’t go back because they ed his sandwich up 3 times. An when he tried to call them, they didn’t answer. (Guess they have caller ID) .. My daughter won’t be back to work there. Is that not illegal?? It seems to me like they don’t care what so ever. Run their employees raged, over work them no wonder they don’t wanna come back..
Hello, I’m writing this because both the subway locations I went to on Foxon Blvd New Haven said they don’t take coupons.. I read the coupon and it only says excludes fresh melts, Foot long Pro and signature wraps. Which I wasn’t getting either of. It makes me think now why do you guys even send out the coupons if I can’t use them near me.
The address for the subway on runs out in Toledo is incorrect on the app. I ordered lunch for my son who is at school and I did the order online. The app sent me 10 miles out of my way. I literally work one block from the subway post to pick the order up from. Someone needs to change this on the site. When I called the subway locations asking them when they were, I was told the address was incorrect and they moved. However, the new location has been here for years. Please fix the site so others are not sent on a wild goose chase like I was.
I would like to know if Subway has discontinued its contract with Megan Rapinoe, yet.
I would love to start eating at Subway again and start sharing with people that she has been removed. She hates America and men. She is a divisive person. We do not need her to represent a company located in the USA.
Thanks for the update.
Why do you advertise any sub can be a salad and when I tried to get one with coupon for sub they wouldn’t take coupon . Some of us folks are gluten free and would like to enjoy the savings as well . Not fair and we aren’t getting the roll ! Please fix this issue , I love subway !
I have a complaint about the Subway on 1535 w Craig rd in North Las Vegas, NV 89031, Owner Troy Garcia. My kids and I went there today around 645 pm. The two men had very poor attitudes. They spoke to us as if they were disgusted we even came into the store. They looked angry as they made our sandwiches and it became so uncomfortable I wanted to leave in the middle of them making our food. I didn’t leave because my kids were really hungry but I will never go back to this Subway. It is the worse customer service and Subway I have ever been to. They should be required to take some kind of training on being happy and better customer service or simply replaced with better, quality employees.
Why would you take Roast Beef off your menu? Hope you reconsider as we now go now to brand x for our sandwiches.
I went for a turkey, bacon sandwich at your Herriman, Utah store, I was charged over 10.00, I got home, took a bite and there were 2 pieces of bacon, and nothing else. I returned to the store and showed my sandwich, there was no apology and I was offered another sandwich, my choice cost half of what the original sandwich cost, when I mentioned this the employee looked up at the prices and said nothing, I had to point out the discrepancy in the price she acted like she didn’t know what I was talking about, she finally offered me another sandwich. I will never go to a Subway again.
Wife brought home dinner from Carthage mo Subway ….what happen? New girl wasn’t trained or order was aweful! First time ever! And now the menu sucks you took off the sandwiches that we both eat she brought home a steak sandwich what’s was awful and a chicken teriyaki that wasn’t much better.
I found hair in my sandwich! Very unsanitary.
I need to get ahold of a pay stub before three days, I was wondering if there is a way I could get one emailed to me within that time frame? I asked my boss but he said I have to wait until I get paid on the 11th and I can’t wait that long.
Forgive the length. There is a Subway in Las Vegas that is either outright stealing from my fianceé or willfully ignoring the person who is. Whoever is ordering online is spending the same exact amount each time and once my fianceé called to complain, the charges doubled the next day Instead of getting refunded. He has taken the cards off the app and froze the cards, yet he is still being charged by only subway. There is no other evidence of fraud on his accounts. This seems like something only an employee can do and one with high enough authorization to make refunds or change an order. He even got a charge from what we found out was the Subway Development address which we have called with no way to talk to a person. We are MICHIGAN residents and are trying to fix this from our end but until there is a way to go over the store’s head, the store is continuing to ignore our calls and we can’t get it resolved.
The store number we were given for the charges is #48739 but we are also having a hard time trying to figure out how to report the Subway Development charges. Thank you for your time.
I need to get a refund on a meal that I did not yet. The store English is not too well and cannot understand what I am telling them. $20.91 order # 4F9AD362-CF. The app said it did not go through but i was still charged for it.
Yesterday went to go thru drive thru could not use . Walked in so disorganized . Ordered new protien bowl , it was horrible . The lettuce had so much water in it that by the time I got home the bowl tasted like someone pored water over it . I PAID $9 for a disgusting chicken teriyaki. Pissed
went into Subway at 950 Ashland Rd Mansfield, Ohio on May 31st at approximately 8pm. The waitress had no bra on and was a short girl, when making my sandwich i wanted spinach on it and the spinach was way in the back of the veggies instead of moving my sandwich she bent right over to stretch to reach the spinach and her boobs were sitting on my sandwich as she’s just talking away. not good.
My credit card is being charged on a recurring basis and I did not authorize this.
I am very disappointed in your choice of that nasty girl in your commercial. I USED to eat at your restaurant once a week. I will not give you anymore of my business until that anti American is GONE!
Memorial day… I ordered on the app… Paid… Got to the restaurant… they were closed.
So the worst part of it is that Subway does not have a way to contact an actual customer service agent. Their phone number clearly stated that they converted to an all digital customer service experience. It redirects you to app support which is an online form. Absolutely no way to get any kind of resolution today!
This is a horrible customer service business model! I understand that the company is trying to trim costs, but it resulted in them trimming a customer.
I’m contesting the transaction with my bank for merchandise not delivered and then I’m finding another favorite restaurant! Obviously my business doesn’t matter to this company so now this company doesn’t matter to me!
Thank you for giving me such a shining example of terrible customer service to point to when teaching customer service standards to my team!
The store next to Wal-Mart has a management that us rude and I didn’t get the right sandwiches .. constxxxx @gmail.com. 361-556-xxxx. I used a gift card and got f u service.
How the hell are you gonna use someone who stomps on the American flag and is anti American in your commercials. But I guess it’s not a stretch for you guys considering you’ve had a child molester as your spokesperson in the past.
Food was thrown together, sandwich was done wrong and they told me I couldn’t get a refund after them messing it up 2 times
The TV ad you created with that annoying soccer player makes me never want to go to a Subway again.
I will not buy a subway product ever again after you have an anti-American loser Megan Rapinoe in your commercial.
Your decision to make Megan Rapinoe your company spokesperson is an ill decision. I will no longer be eating or purchasing any of your products. Word of mouth is an excellent way of destroying a company and I have a huge following of people who feel the way I do. To make a woman who disrespects the American flag the way she did us a death sentence to your company GOODBYE SUBWAY
Hi, this is my 3rd order that has gone wrong. Granted I ordered w door dash but obv it’s not their fault. I am a creature of habit and order the same thing each time. For some reason this store ruins my order each time. Door dash has tried to compensate me but it’s not their fault. The store has not made my order correctly. As of yesterday my order was a 12 inch steak and cheese which came ice cold. Like never heated as the cheese was still unmelted and a cold cut combo but it came on a wrap which I didnt order I wanted it on a regular French bread . I tried asking the store manager to fix it and they refused. I know $16 isnt a lot of money but it stinks when you look fwd to something and it’s wrong. The manager was extremely rude and I’m disappointed. The store is on Creosote Rd in Gulfport Ms
Please return to sliced Turkey. Rather than the shaved. Your now serving. I don’t want to shop elsewhere.
The Subway in Willits, CA 95499 is so lacking in management and properly trained employees it’s sad! Today, Saturday, May 29th we made the mistake of ordering from them again! On one sandwich two of the three ingredients were left out and on two others the guacamole and avocado, which we paid for were left out! When l called and requested to talk to a manager or shift supervisor they said they had none and wouldn’t have any until the 2nd of June! This has, in my experience been a problem with this store for over 2 years and continues to get worse! Attached see my steak melt smashed sandwich served with no wrapping and just thrown in a plane paper bag! About as appetizing as a cow pie!
I ordered online. Toasted steak. Sandwich and a spicy ItaliN the online ad said l could get the boho deal before tomorrow so I opted for that too.. what I got was two cold foot longs No bogo deal tilt the guy so ordered shot sandwich, he heated it go me, ever eat hot lettuce and verges not so good, this was at the La Pine Oregon branch
Every day I spend time with four other people at the Subway inside Walmart on Larkin Drive in Monroe, NY 10950. Every day I watch and have taken photos of the employees getting food and making sandwiches without gloves on and walking through the store in their socks waving incense at the customers. They do not practice sanitary policies and something must be done before someone becomes deathly ill. As I said, I have photos of all of this. They do not practice sanitary policies and something must be done before someone becomes deathly ill. As I said, I do have photos to substantiate all of this.
I’ve ordered twice now via delivery w door dash. Orders have been wrong yet they refused to correct it
Closes way before time posted. On 05-29-21, employee goes to the back as I approached the door. It was 2017 hours. This is ongoing. Terrible.
Went to subway on national turnpike. The open sign was on. The door was unlocked. The young ladies started yelling get out of here cant you see we are closed. Exit our building. Then an older gentleman came in as I was leaving they started yelling at him also. I think your need to retrain your young ladies. Teach them how to talk to customers.
I was recently employed with subway in Lander, WY. Store Number: 14047-0
The manager did not properly send me the weekly schedule as requested. Some personal issues came along that I had to handle. I was fired for missing 2 shifts I was unaware of until Wednesday. Is there any action I can take against my former employer?
My husband and I were in your Subway in ShowLow, Az this past Wednesday at 3:15 in the afternoon. We were the only ones dining in. I wanted to bring to your attention about the level of lack of cleanliness we experienced. The restaurant was in general very dirty:
Floor looked like it hadn’t been mopped for a long time despite fair weather.
Crumbs were under EACH table, especially under the table legs
Crumbs were all along the front window ledge
Dirty windows
The woman’s toilet had feces on the rim and the toilet brush was besides the toilet and it also had feces on it
Table tops were dirty
This experience only makes me wonder what the kitchen looks like!!
It is my hope that by contacting you, someone from “Corporate” will randomly inspect this Subway location!
Thank you for the opportunity to bring this experience to your attention!
I was charged 3.58 for 2 small cups of water. I later questioned it after looking at receipt. The lady said they charge for the cup. I find it hard to believe water is.3.58 for 2 cups. Is this true
The new menu on the wall with dark background is impossible to read if a person has vision problems. I asked for an alternate menu and was told subway doesnt have any menus for the vision impaired.
When are you going to change your name to “Moscow Metro” or “Beijing Metro”? Are you trying to shed your customer base? If so, you’ve succeeded.
There was an employee making finger at customer. This is. Not me okay tied to forward oho your link unable this. This is disturbing. Giving finger to customer I will gmail. Marthaxxxxx @gamil.com. Wasnt done to me but unacceptable done to my froend
On Saturday May 22, at 6:45 p.m. I sat in line behind 1 car for 7 minutes while she ordered 2 sandwiches. She waited 24 minutes to get her order of 2 sandwiches. By then I had ordered and was waiting to pay. After I paid I waited 19 minutes for one cold cut wrap (not toasted). While I waited I witnessed the young boy walk around inside the cashier area, hide behind a wall from the front section, walk to the back part of the service area and go out front with the other young boy. When I finally got my sandwich I asked for the managers name and the boy did not know her name. He asked the other kid and he told me it was Tonya. I have called the store and no one answers. I left a message that I needed to contact the manager regarding my experience and left my number. I felt the manager should know her employees are not servicing customers in the timely manner I had received at that same location many times before. No return calls. My visit to the Subway in the IGA Grocery at 5502 Billtown Road Louisville KY 40299…502.267.2329 was not a pleasant visit. It had been a convenient location for over a year due to being a drive thru during the Covid 19 pandemic but with that kind of service I will go somewhere else with a drive thru because sadly there are no other Subways. Guess I will go back to McDonald’s. Pitiful.
Thank you,
Store 2263 we visited today you had two young men working Noble step in and helped Bishop who seemed to be high anyway to make a long story short Bishop took our order after having to tell him 3times didn’t wash hands or change gloves while pulling up his pants too fix my order thanks to Noble who step in these times and days I know everybody needs a job but please do a drug test or put some camera in so you can see your employees this young man was out of it I would have left until Noble step up because Bishop was there but he wasn’t just letting you know what kinda people you hiring and if was not high was just nervous y’all need to keep him in the back until he build up the nerves please thank Noble for stepping up
When a company chooses to use a sports figure that kneels at our national anthem that’s when I choose to no longer be a patron of that company. Shame on you for joining the political circus!
I love Subway!! I go there 2-3 times a week. I go to your Subway in Sutherlin, Oregon. You elongated my favorite salad dressing (Subway Vinaigrette). I always get your chopped salad and would love if you would bring it back. It is the best dressing ever!!!
Get rid of the stupid commercials with that woman kicking the soccer ball at guys telling them what the should get especially the one who already has his meal. Can we say bullying
I’m disgusted they you allow a commie pig to be your latest spokesperson, from a pedofile, to a communist supporter, you’ve lost my business long ago, I’ll starve before you get a dime of mine
I went to Sibway in Detroit on 8 mile and Schafer, 2 footlong subs was ordered with one with the deluxe meat. The code cut. I was over charged and didn’t get my deluxe meat. Was charged 18 dollars and some cents. Wasn’t given no receipt. My sister was proof. This subway not answering their phone. Just want my correct money back.
How dare you run commercials prior to Memorial Day featuring a female soccer player that has knelt during our National Anthem! This is a slap in the face to those that have laid down their lives for our freedom. I will no longer be purchasing your products!!!
The subway store I just visited had really bad service. She could not hear properly. She was hard to understand also. She gave me an old piece of bread from another bread cabinet, but gave my friend in front of me the freshly baked bread. I gave her intstructions and then she poured on a ton of OIL on my sandwich that I DID NOT ASK for. You need to hire people who LISTEN and do their jobs correctly and competently.
Store: 3730 FM 2920 Suite 106 Spring, Texas 77388
I have been to our local Subway several times & they weren’t open. They are losing a lot of business because of this. Advertise breakfast but not open til lunch.
Nasty sub and raw bacon
If you hire anti-American Rapinoe for Subway, then I’m not buying Subway again.
I got a 6 inch steak and cheese sandwich from subway on Sepulveda and Plummer in North hills CA and the steak they put on was so minimal that it barely covered the bread! Unacceptable!!
I ordered a spicy Italian footling subway sandwich I got pepperoni and salami but NO Black Forest Ham I Tried to call but no one answered the phone What is this! PLEASE DON’T FLOOD ME WITH E-MAILS! Just give me a sandwich that I ORDERED
Hello i had order something from your subway in Westwego la and there was hair in my sand which so disgusting 🤮🤮🤮🤮
Hello just wanted to know how come in this epidemic time the sandwiches are not $5.00 anymore and they are $7.19 for the cold cut and the other once, the 6″ is 4.99 ?
Subway Dania Beach store on US1 I am a daily customer as I own the hotel three blocks away to pull into the drive-through today and order an eight dollar meal for the lady to tell me she can’t take big bills my bill was only $20. Nice way to lose customers they cannot even provide $12 change
Billie Geon associate at Subway Pearidge Ar. refused to make my sandwich the way I asked her to while standing in front of her.She said I need to learn how to order the correct sandwich, even though I was standing in front of her telling her how I wanted it made from the beginning. I did not get the sandwich I wanted and will not be going back to Subway. I have never had a problem with Subway ordering what I want before today in Pearidge and I always order it the same way! I have worked in customer service for many years and would not ever treat a customer this way!
I ordered food on line, received confirmation, then I called the store to confirm, when I arrived to pick up my food, they had not even made the order, and can’t find the order, I showed her the confirmation number and payment authorization and she still won’t make the food My food was supposed to be ready at 4:25. It is now 4:40 and I still don’t have any food, and I can’t even cancel the order. This is the subway in Peculiar MO
Hi my name is George Smith and I went in to a subway today and was told I was told to.leave because of a mask . I had both shots and told her she said it was her store and I had to leave well there was 2 other customers in the store with out there mask on . So u was on my way out and the manger took off her mask as I was leaving I al so let her know that. I have had nothing but problems with the new manger. She is the rudest person in the food business . I will not be coming back to your store again.
Your service and stores suck
The Subway on the corner of Howard and Old Galveston road right across the tracks from Old Galveston I walked in there and asked for raw food and everything and that showed the cashier my app and there was a big heavy set woman complaining and tonight I told her excuse me I don’t want the coconut because you were going to charge me 1785 and I told her I showed the lady how much the 6-in worth I said there were three something all day long she said no they’re not they are seven something she kept on complaining and I just kept on being nice to see excuse me just give me my money back please and we’ll call it a day I’ll still take the sandwiches charge me what you going to charge me charge me 15 bucks for a footlong and a 6 in I know that was really ridiculous I mean she kept on modeling off she said excuse me excuse me excuse me what you say as a man please give me my money back I was very polite with her but I was very upset with the poor service that she gave me there was an Hispanic woman and a black woman but she was talking so much crap and you don’t need to do something and she stunk you need to check these people out for your hiring him the attitude she ain’t good good with people I appreciate it very much my telephone number is 713-409-xxxx my name is Joey
As long as you support Megan Rapinoe in your advertising, I will not continue to support Subway sandwiches. She is the last thing that a roll model should be exhibiting to our younger children. The worst that our young children should be aspiring too!
Today I visited my local Subway sandwich shop located at 7212 w. 191st Street in Tinley Park, Illinois. I presented the “Buy one, Get one free” coupon and was told that they would not honor it. I usually have good service at this store, but this I found extremely unacceptable. Why does Subway distribute these coupons if the store can deny their acceptance? This makes no sense at all. It’s ridiculous. I feel it’s a type of deceptive advertising. So with this experience I am considering never patronizing any Subway store again.
Saw this on Facebook. It doesn’t show which subway. Just thought yall should know about this.
Hi I was told by this manager lady that she is allowed to ban me! I’ve never violated any terms associated with your store! I would like to report her because that isn’t how you treat customers! She works at the store on 47th and Broadway area.i would like something done about it!
Good afternoon. I ordered on the app. To the 1129 gar highway somerset, ma location. I called manager to inform her my orders were wrong and she was rude and hung up on me! I ordered a bmt with bacon and lite Mayo. Had no bacon and loaded with mayo. Another bmt with oil and vinegar an honey mustard they put Mayo on it! My salad bmt was not chopped and I ordered with cheese had no cheese!!
I was employee with subway franchise the owner was Steve. The subway was in 4001 college Ave bluefield va 24605. It all started on Friday May 21st at 4:07pm when one of the assistant manager did a group text about the toaster wasn’t clean. I said I did clean it the night before. Then almost two hours later another assistant manager did a text in the group text. I’m summary up. So I tried to call the manager she didn’t answer the phone. So I called the boss about he said I’m tired of the drama and I said I agree because I’m too old. So I was off Saturday and Sunday so on Sunday I get a text message from the manager asking can I come in for a meeting or do a phone call so I texted back I call you. So when I call manager she said the owner and me feel like we going to let you go and I said for what. I never called out. She said I had customer complaints. So I called the boss asked him why he letting me go the 1st reason was he got a complaint about a African woman was leaning over the counter kissing older man ( mind you we had two others African work there) I told him I don’t have a man and look at the cameras. When I told him that wasn’t me then he going to say we had customer complaints and I said how you know it was me did they describe me was my name in the complaints he said no. The owner said I start searching and saw you was on them shift and I said the 10 am and the 12 pm be there with me so basically he excludes them out. Then he went on to say they talked to the employees and they said I was arguing back with them. So I was like did you talked to all the employees and he said yes. So I called the two African people they never talked to them. The only people they decided to talk to was the white people. So I told the boss u never talked to the African worker instead you going by what the white people say. I also when the other assistant manager was causing trouble with everyone in the restaurant instead of firing him you transfer him to other subway in tazewell. So with me you firing me over hear say. I asked the boss over and over to look at the cameras. I’m filling a lawsuit.
Just saw a Subway commercial featuring Megan Zapino (so?). Terrible choice of a spokesperson. Extremely political and controversial in her actions. No more Subwayvfor myself, three sons and wife!. I will let others know of your choice of a rep for Subway. Your choice of course but I am done!
I travel to this location and was very disappointed by the service that I experienced the manager that was there was very rude and was starting to yell at this guy that was actually in front of me in the line I believe he was a trucker and it was just really unprofessional and it made me feel very uncomfortable being at this location I did not get the managers name but she was the assistant manager and I was told that she works I guess a shift from 12 to 8 I’m on sure I just think that this employee really needs to be in a conference with her manager or supervisor because that’s not good customer service or should not be ran by someone that is handling customers in that fashion I was not OK with the service I just don’t understand because I am very OK with subways and never had an issue with itI just personally think that this employee really needs to be talked to about that issue I’m going to send a location well the store number of the incidentThe store number was 22041 Dash zero that’s what my receipt said and it was actually inGray Louisiana bayou Boulevard I would love for someone in the corporate office to reach out to me so I know that my concern was addressed thank you
I worked at a subway here in sweet home Oregon for a week and a half and my manager forgot to order my paycard and I still haven’t received any money for working. Can you help me at all ?
The store in Lytle, TX is FILTHY and flies on open meats and vegs. All glass & plexi-glass in the store is also filthy. Our family has eaten at Subways everywhere and they are always so clean.
I think head office needs to ensure that franchise owners are not putting perverted little children in positions of management 370 Kent Street Lindsay Ontario the manager Kyra Goodwin of that location thought it was proper work ethic to start an affair with your Cisco delivery driver your franchisees are a representative of your business as are the managers supposed to be and a young child (supposed to be the manager, Kyra Goodwin) making out with the Cisco delivery driver is very inappropriate work ethic
I just went to subway #41369-0
In Patterson Ca 1075 Sperry Ave suite b.
I ordered the steak and cheese melt deluxe. I asked that they put it separate bags, was told they had to go in one. The lady took about 3 mins trying to get the second half into the bag. When I got it home the top was on the end of the bag while the rest of the sandwich was swished together. I returned it. They did replace it, but it was not deluxe the man handling my complaint just kept saying he was taking the melts off the menu. He did give me a free cookie. He just put the meat on the bread with a gloves hand and didn’t way it. I always buy a deluxe and it has more meat than what I got. I also don’t think he should have been cplaining to a customer about his sandwiches being forced on him, and not having the equipment to make the sandwich given to him.
I was at subway 27341-0 last Wed and this Wed. I can see 1 time but 2 times .they are being rude. The 2 girls before 2:00 . Last week the girl couldn’t even finish my sub she walked away and told the other girl to finish it .Then today the other girl says to me is that your car out there ? She told me I was taking up 4 spaces which I wasn’t in a rude voice . The employee parked right up by the door .I said who’s black car is that she says its the other employee. Which I told her I didn’t see anyone beating down the door to get in.the place was empty . Which I told them they have be rude to me the last 2 weeks . I have work I. Bussiness. And the customer pays my paycheck . The money isn’t free they get .so I won’t shop at subway there anymore with places closing they should thank God they are lucky they have a job still but if they are being so rude they won’t have customers and the doors will have to close !!!!Thank you Have a wonderful day and stay safe.
I need to understand why the Subway in Groesbeck Tx closes when they feel the need to do so? Also, we should be able to purchase extra pickles for an amount. I was just told that that rule was started today! That’s ridiculous, as we just ate there lastnight and was able to purchase the pickles.
Hello…I ordered from the wrong subway By mobile order and I need my money back… Order number is AE62BBF1-1C under Sean groh ease return my money
So I just got vent my sweet son Miguel Aguilar bought a sandwich from subway on college, 6120 college to be exact. So I ordered a BLT in 6 inch white. Apparently when u order a BLT u need to tell them u want lettuce & tomatoes on a blt. So I went to the restaurant after talking to them thinking I will just get a new sandwich….. Oh no they wanted me to pay for a whole new sandwich… Because I opened it. But I had to open it to even look at the sandwich. Which is when I discovered that it had no lettuce & tomatoes. WTH so needless to say I will be going in the morning to talk with a manager since a manager was not there in the first place. So so pissed.
I went for lunch and bought two subs, 1 sub was so small and with nothing on it. It was a veggie Delight. I ordered Urban cheese toasted with pepper jack cheese, and the array of vegetables. When I got it back home with the other stuff that I had for my kids oh, there is nothing on it and I have a picture. We’d Subway a lot but the stores are getting very very skimpy. This was the Walmart Subway at Wilmington Pike Sugarcreek Ohio. I won’t buy from them again. Order ID 3446220465427764
1) your phone support systems sucks no one will answer any of the phone numbers so you can talk to a real person.
2) all the numbers you have go to an automated systems and they don’t work worth a damn.
3) when calling in on a complaint I should be able to talk to a real person.
The manager at the subway store in Columbus ga, on schaumburg Road, Dosen’t know how to speak or train and gets upset. My daughter only been there for a week almost… and she thinks a individual suppose to learn everything in one day.. this is my daughter first job… Went up there and tried to talk to her and she wouldn’t hear us out… something needs to be done about her attitude, and she be so quick to say, you don’t have to spend your money her, I don’t need your money, something needs to be done about her attitude and the way she carry herself in the Manager position… I’m a Manager myself and I will never down talk or down play my personal or anyone I come in contact with.. my contact new is 470 295 xxxx.
We buy sandwiches all the timeWalk in and order and pay on app.We never have any problems.But on sunday may 23,2023 we ordered the first time at the fenton missouri location in the gravois bluffs through app and paid for it.We ordered around 9:20pm and was told on app would be ready at 9:40pm.I got caught in traffic so called at 10 till 10:00 and got answering machine saying I would be there by 10pm.When I got there at 10:01 closed all lights off and gone.Weird.So I want to be reimburst for my 3 sandwiches.My order number was 51741C57-9A. Also I went back in that location the next day and was told couldnt get sandwiches.So called manager he told me to contact you.So please remburse me.My card was charged it was almost $21.00 and I am very unhappy about it.Please make this right.Thank you Tamra Vancil 13300 state road jj Desoto Mo.63020 314-236-xxxx
to closing time.We got there at 10:0
I’m a truck driver over the road I recently stopped at a subway in South Carolina at a truck stop at exit 172 on i-26 and they refuse to wrap my sandwiches separate so I could put them into my refrigerator they said it was due to paper costs I was in retail for over 20 years and I never would tell a customer that kind of a remark
Today, May 25,2021….. I ordered online a subway melt from a subway store that has TWICE messed up an order, that the first order months ago I literally never pursued and threw away$27 of food because this store was not prepared to fulfill the order as the app stated,…
1. The first order this store screwed up were the pizzas… It was disgusting because the store didn’t have pizza boxes my order became a melted glob of goop that I literally threw it all away because it was disgusting in every way and I just let it go and wasted$27 on nothing and I never went back for quite some time until today,….
2. This store completely failed….. This store made a cold sandwich when it clearly stated it was a steak melt!!!
3. Then, I made sure they seem I was going to take a bag of chips that the app was selling as an incentive online to entice ppl to buy a melt….. THEY ARGUED THAT IT WASN’T ATTACHED WHICH IT WAS TO ORDER.. .I HAVE SCREEN SHOT EVERYTHING AND TOO BE TALKED DOWN AS IF I WAS A CHILD IS TOTALLY UNACCEPTABLE THAT I MADE THEM CANCEL MY ORDER THAT THEY ALREADY MESSED UP AND I HAD TO REORDER FOR A STORE FARTHER AWAY TO GET MY ORDER DONE RIGHT!!!!!
I’M SO ANGRY. I WASTED TIME, GAS AND MONEY AND HAD TO WAIT EVEN LONGER FOR A MEAL AND I HAD LET THIS GO FROM THE EGREGIOUS MISTAKE LAST YEAR WHERE I THREW $27 WORTH OF FOOD AWAY!
THIS WAS MY FINAL EVER GOING TO SUBWAY ANYWHERE IN THE UNITED STATES AGAIN.
I AM AN EX-EMPLOYEE MANY YEARS AGO WORKING FOR SUBWAY SO I UNDERSTAND THIS COMPANY I AM SO UPSET YOU CAN’T EVEN POSSIBLY BEGIN TO MAKE UP FOR THE BULLx OF ME IN A STORE BEING TALKED DOWN TO LIKE A CHILD BUT I’M 51 YEARS OLD AND SHOWING THEM STEP BY STEP THE APP ONLINE ONLY PROMOTING A SPECIFIC BRAND OF CHIPS TO GO ALONG IF YOU BOUGHT A MELT IT IS NOT MY FAULT IF TECH IS NOT GOT THIS IN THE INTEGRATED IN A SYSTEM PROPERLY BUT WHAT YOU HAVE DONE IS LOST SOMEBODY THAT SPENT MANY YEARS EATING YOUR FOOD AND MANY YEARS OF MY MONEY THAT YOU WILL NEVER GET AGAIN AND WHO WAS A VERY GOOD EMPLOYEE WHEN I CHOSE TO WORK FOR SUBWAY!!!!
NOW YOU’VE LEFT SUCH A BAD TASTE IN MY MOUTH I’M GOING TO ROLL MY EYES AND TELL EVERYBODY GO BY A MORE EXPENSIVE SANDWICH YOU WON’T GET THE BULLx THAT YOU GET ON THIS LEVEL!
Your store in Pass Christian, MS. – went in at 8:50 and she said she couldn’t ring anyone up past 8:45 and would not make anything. 5/25/21- This is in a truck stop and if you are supposed to be open until 9, then you should serve people until that time. Very disappointing!!
Wanted to request if subway would offer gluten fee options in a wrap or roll…thank you
How can you us that women in your commercials when She described American flag at the World Cup I will not do business with you as long as she on your adds
I ordered 4 sandwiches in San Francisco they labeled 2 of them wrong, they were goin to 2 different places one was supped to be a spicy Italian but I received a Italian bmt they refused to fix it so I went to a store closer to me in pacifica California because it didn’t want to drive and they also refused to fix it.
SUBWAY 58th & Dirtiest EVER !!!
I need to due my taxes,and lost my w-2s i worked oMainMain St
Your new promotion with the soccer player promotes bullying. So it’s ok apparently by Subway standards to have your spokesperson kick food out of people’s hands and tell them to eat fresh at Subway!!! Shame on you! Lost me as a customer.
Who is the manager of subway on highway 51. They say they are only taking online orders because they have been working since 8 am. What kind of business is that
Why is they close and the sign say 12
I can’t believe you would use a “soccer star” that disrespected our President of the United States and our country! Shane on you, Subway! And yes before you even ask, I am a war veteran and I’ll be DAMNED if I ever eat at your establishments again and I know a veterans group that will protest this as well! GET HER OFF THE DAMN COMMERCIAL
Why did you use that soccer woman that stomped on the American flag in one of your commercials?
Why do you have rapinoe doing commercials. Didn’t her behavior at the Olympics tell you better? I will never purchase from your company again and will try to influence as many as possible not to. This is an insult to a significant number of people
I represent the 784 members of the group, American Patriots. We, our friends and families will stop patronizing your shops as long as you continue to have the antiAmerican, pink haired ingrate as your spokesperson. Remember the silent majority.
Very poor service at Glendora Ca. location. I am told that nothing could be done.
I am concerned about the Subway on Chapel Hill Rd, Douglasville GA.
I visited this Subway around 5:45 pm on 5/24/21. Only 1 staff member had a mask on, the other 2 female staff members had theirs mask pulled down. Also when I entered this establishment were visiting with a customer the seemed to know. It was like they were having their own party. It was so loud that the lady taking my order cod not hear me and.I could not hear her. Not a.good impression.
Why did you do away with the honey oat bread and why are some of the subways not excepting the coupons
Trying to get my daughters. W2s
I ordered a footlong turkey with double
Meat. It was a barley covered with one slice. I can send you a photo if you give me your email address.
My order # 2431DFFF-D6
A very pathetic sandwich for $12
Subway in Dunlap Tennessee I really enjoy eating their but every time I call lately they are out of everything and it’s not even but one or two during the day through the week. if things don’t change you will have a problem with customers. When they are out of Tuna, Chicken, Bacon, Steak etc… that is uncalled for.
Trying to place an online order at one of my local subway shops but it won’t allow me to apply the bogo discount buy one get 50% off second sandwich What is the prosess?
Purchased a chicken teriyaki salad at Subway in Parkersburg West Virginia issue was they charged me $14.74 and it wasn’t what I asked forAnd did not pay attention to it until I got home 30 miles later and also I go to Subway in Ravenswood West Virginia all the time they have never charged me that much for a salad very upset
Hello, So I pull up to Subway in Wauchula FL and a customer is at the window telling me they closed for 15mins. This is at 1:15 In the afternoon. I drive around front and the workers are put front talking and smoking cigarettes. I am really shocked as I also have a time frame for work and had a large order to make.
I had a gift card for subway 100 dollars does not work
I need a contact for human resources regarding a termination of employment form for a tenant in my housing.
I went to your restaurant and George King boulevard in cape Canaveral Florida and there was no one on the front line I yelled out hello hello and no one answered I then called the restaurant and you found this picked up and I said hello I’m in the lobby the lady came out with the attitude towards me and said to me you don’t think I heard you yelling out and I said yes I don’t think you heard me because you didn’t respond to me she told me that she was busy that’s why she did not respond to me and I said okay well I’m a customer and I’m trying to get something to read this company does not make any money until sandwiches get sold she told me and acted like she didn’t hear what I said and I got upset and left I’m really upset with this treatment I think you need to but higher better help someone was an elderly lady did not get her name and stuff because I was so upset with the bad treatment
When I heard that Subway was having financial problems I decided to support them as much as possible. I then seen one of your commercials where you were utilizing a politically polar representative. Obviously you support this kind of individual so obviously i can’t support Subway anymore.
There is a Subway located in the Walmart that I work. This place is rarely open for business because employees choose to hang out in the kitchen instead of serving the customers. The restaurant is disgusting and unsanitary. Several of our employees and off duty officers have gotten sick. There is black specs floating in the fountain drinks, which means the machine haven’t been thoroughly cleaned. There is smoking, fighting, and etc that takes place. Also the managers harassing our store associates by filming them and posting them on tiktok
I was in your Dry ridge Ky location on Sunday May 23rd at approximately 9p.m. I stood in line behind the previous customer for 15 minutes while they placed their order. After that customer paid and left. The employee then informs us that they “cannot serve us without a mask but if we wanted to go Wal-Mart they give them out”. I would have been much more understanding and cooperative had we been informed of this before standing in line for 15 minutes (without a mask).
We were traveling from Oregon to California our way back home stopped at 3 subways to get a breakfast sandwich and they were all closed even though the sign on door says open at 7:00 am. We stopped att all after 7. First one was 7:15 knocked on door seeing a person inside and completely ignored to see why they werent open. Bad busy management not opening on time.
I will never eat at Subway again. You have that anti American soccer woman on your commercials.
There has been 3 times in the last month that my order at the Ravenswood, WV store has been wrong.
I spoke personally to the area manager, Amber Lambert, about the situation and she stated she was getting numerous complaints about the night shift at the store. She said she would take care of the situation.
Today I did an online order and again for the 4th time my order was wrong.
I was on my way to work and didn’t have time to go back to the store t have the order corrected.
I would very much appreciate it if you could look into the problem.
Since my first 3 problems I have had several people make the comment that there orders were wrong also.
Thank you in advance for checking into the problem.
I went to subway in waldoboro maine for cold cut and I called them and told them it wasnt a cold cut and had just bologna on it and smelled funny and she argued with me and said a cold cut is 3 different types of meat like bologna and I said yes but mine only had bologna not 3 different meats like supposed to and she argued again was very rude
My daughters has worked for subway and is constantly verbally being harassed by her boss. Matt Langhoff. Current incident – schedule comes out Tuesday night, my daughter tells him Wednesday she can not work Saturday. 4 days in advance. She finds someone to cover her shift but yes didn’t get his shift covered. Matt her boss fires my daughter without firing her. Takes her off the schedule and tells everyone on work group chat that my daughter did a no call no show. She let him know 4 days in advance. She has never had a verbal warning or been written up, not once. How is she suppose to notify him within a reasonable amount of time if he can’t have a schedule out 2weeks in advance? She notified him as soon as she could. I have screen shots of how he treats her, degrades her and other employees. Something needs to be done. He cannot treat his employees like this. Someone please contact me about this matter.
Could someone please explain to me why you chose an anti-American Megan Ripinoe to represent your business? I went to Subway often, but no more. Sad US Vet
Could someone please explain to me why you chose an anti-American Megan Riponoe to represent your business? I went to Subway often, but no more. Sad US Vet
Dear subway, I understand running a retail establishment. You have a person that is a piece of your organization that Neil for the flag. While it is her right to do what she wants to you decided to promote her to be the face of your company. This is a reason I have not shopped to your location or promoted your location to any of my employees or anyone else. I understand you’re a big organization but in my opinion it’s not good to alienate half the population because of a certain belief.
With your recent selection of Megan Rapinoe to represent your company, my family and I will stop supporting your company. She represents a complete anti-American philosophy by kneeling during our National Anthem and its sad that Subway now feels this is a view they want representing their company. America is a FREE country and Subway is FREE to select who they want to represent them and I am FREE to take my business elsewhere.
Pulled in at 9:40 and girl shuts the open sign off. When open until 10.
As long as you promote that America hating soccer player we refuse to eat subway America 1st
I just came from subway in Blackshear Georgia on Hwy 84 there is NO air conditioning it is over 80 degrees in there & I really feel that’s un fair to your employees much the less your customers… to my attention management is aware of the situation so I thought you may want to be aware of this as well
With that being said the young lady that served us today did a great job considering the No air
Just a terrible experience at a local subway, will never return. Sandwich was wrong and they refused to remake it unless I paid for it again. Was it worth losing our business for one 6″ sandwich? The young women were rude and wouldn’t admit it was their mistake. (My husband held up my written order), can they perhaps not read very well?
I work for the subway on 1901 silverada blvd an the owner russ doesn’t wanna pay me and i will take leagl action cause ik he supposed to pay me for the time i worker not matter what
Subway in fort valley ga is a joke….. Online order and its wasnt ready at the time it said and employees asked and told me they have been busy with 3 ppl working its a joke
I purchased a subway the first of May. After the purchase, I received a coupon for a free six inch subway sandwich, which I can’t redeem, until July. That is a promotional gimmick. I will be going to the BBB to discuss my concerns. The coupon will be faded-out by July. Unfair promotional. Most people will lose the coupon by July. I am very upset. Make a Change ASAP.
I visited the location at 49771 Near Island Parkway in Buford Georgia on Thursday, 19 May at approximately 530. I first inquired about the steak melt they told me they had no steak then I inquired about the tuna melt they replied they had no mayo to make the tuna.I don’t know why I didn’t walk out at this point but I didn’t, I settled on a meatball sub for my husband I ordered the Subway club to be told that there’s no roast beef or whatever meat goes in place of that, there were only two meat choices there was no mustard there was no mayonnaise there was no lettuce. I personally don’t understand why the store was even allowed to open when they really couldn’t even make sandwiches. I really can’t see me ever going back to Subway but I really thought you should now am I can’t believe I will be the only person saying something
My name is Larry Shirey, my family and i have enjoyed subway for many years. My son and I race MX and we always picked up subway on our way to practice 2-3 times per week.
That is what saddens me to tge point of reaching out to your offices. I am extremely patriotic and conservative. My family has been involved with tge protection and development of this great nation from the revolutionary war through to present-day service.
That being said your choice for a irreverent, ungrateful, Megan Rapinoe as representing your company continues to show your disconnect with your customers. It is this choice you have made that forces me and thousands of others to withdraw our support for your company. We will never enter a subway sandwich shop again.
Larry Shirey
President Reliable Battery
Dallas Texas
Hi my name is lala Putnam and I was in subway in Walmart on La cholla Boulevard and this lady said that She said that she refused to To serve us food and kicked us out of subway
Just saw your a ad with (anti American) megan Rapino and as long as she represents your company- I will no longer support Subway…. She was an absolute embarrassment for not standing and turning her back to the American flag!!!!
That soccer gal doing your ads is repulsive to me. I won’t buy a sandwich while she does the adds…
I went to our local subway to pick my order up that I placed on the app so I need to figure out how I get refunded
Can I please get the Subway Corporate contact information for filing franchise employee labor complaints and who the Colorado Labor Board should address the formal complaints with?
I am disappointed that you chose to use this soccer player to advertise. Shedoes not support my country nor my flag. I will try not to eat at any of your establishments. 🤬
Your out dated coupons are left on your site , and your new coupons are don’t show up .using your coupon has been impossible. The last three time I have tried to ude ine of your coupons, they were not excepted, not happy
Because one of the employees could have directed me to the current coupon . That would have been the best thing to do . I would have left a satisfied customer . So now you have lost a customer, and many of my friends as well . So as far as a rating Subway gets a zero star . In case employees don’t know , just by directing me to the current coupon would have brought me back . Instead i will spend my money somewhere else .
313 6561329 8 Mile and evergreen store the lady behind the counter was yelling at me I’m handicapped so I didn’t go fast enough for her
I was an employee of the Subway in Rhododendron, OR last year. I am trying to get my unemployment and need my hire and ending dates. I have tried the store and they say they can not give me the information or the owners number or email to find out?! I have left my information and she has not bothered to contact me or leave the information! I have tried several times and several ways to find the information and keep hitting a dead end! Please help me with this…all I want is the dates!!! Please forward if that is what needs to be done to make this happen.
I eat in several. Of you’re shops , primary. One is Western ave, knoxville. Last experience. Was terrible say the least ! One Pierce of. Meat cross. Foot long , spinach. Was slimy!
Ashley at subway in Destrehan on ormond Blvd snatched my salad from me stated she don’t have time for this x and threw it in the garbage then told me to get out I asked where was money she got the bill and threw it at Jenni want something done now or I’m going further
My husband and I took a bike ride to to our local subway last night, it was a beautiful evening ecspecially to ride when you love to ride like we do. However, we were greeted very rudely by the gentleman working the drive thru, we were greeted with “ MY POLICY is not to wait on people riding bikes I’ll let it go this time but next time I’ll ask you to leave.” Her was about 24 I’m 45 I felt like all he had to do was shake his finger and I’m getting scolded by my father. It was first of all very embarrassing everyone in line could hear him like we were breaking the law . “Next time” I’ll go down the road to firehouse subs and settle for that it will be better to not be judged because I enjoy riding my bike I like exercise, I can drive my bmw next time but I prefer weather permitting to get some cardio in on a busy work day not made to feel like I’m an outcast, or made to feel in front of 3 cars of people like hey look at the poor people who ride a bike not good enough to be waited on and greeted with a “ hello how r u?” And a smile what’s the matter with that
Can’t use my gift card,had to pay cash, your new updated digital contacting service does NOT work.
I’m trying to roll and direct deposit my card is asking me for a name or number
My name is Shadimon and I was working at subway in got terminated because the boss had told me to go get checked for covid but had me off long I was almost done with the papers and I feel like it’s not right I get terminated and I’m the only one that took a covid test
My coupons were denied at your Kiefer Blvd Sacramento 95826 upon asking why not they replied we don’t accept coupons is this true or were they just being lazy thank you Kevin Farebrother Sacramento email. kevinfarebrothexxxxx @gmail.com
The CDC and President announced people fully vaccinated do not have to wear a mask or socially distance anymore. Why is my Subway still requiring a mask refusing the orders?I eat at the Subway 2x a week at the restaurant at 6093 Lake Worth Rd, in Lake Worth, FL
I was threatened by another subway employee and they still have that employee still employed there and I wanted to know what is your zero tolerance policies on being threatened by a co-worker
We were at the subway on Holcombe Texas medical center and we had a very bad experience I need someone from corporate to give me a call 832 929 xxxx
the subway on picacho and motel in Las Cruces, NM. 88007 for at least a month and a half has been serving only drive thru cars and trucks the doors are locked and people cant get in too order anything just yesterday a woman, an employee from walgreens , a man and i tried the doors and knocked on the window to no avail. can you enlighten i too what is happening! michael foy – foy10xxxx @yahoo.com
HI , I am an educator who teaches near your subway. Today I ordered 3 items on the Subway website, because(1) no one answers the phone., and (2) I realized it might be a little faster. When the order was received, there were no (1) tomatoes in the salads (2) no subway vinaigrette, (3)no napkins, and (4) there was only one scoop of tuna your website picture for the salad shows two scoops (power bowl shows four). I am very disappointed in the service received today. I would really appreciate someone getting back to me asap. Again no one is answering the phone, so I am currently unable to get this matter resolved. I will stop by there after school to make them aware of the problem as well.
Thank you, I look forward to hearing from someone soon regarding this matter.
Please do not send coupons to residents that live in non participating areas, I’m a teacher and brought 15 kids today to the Subway in Abbeville la, and was turned down because they do not participate. Along with me, 6 other customers walked out! So I understand the little towns around Abbeville, including Erath, Delcambre, Kaplan in Louisiana also do not participate. Do not tease us here by sending coupons to our addresses! Thank you!
I just returned from the Subway store located in Anclote Square and am more than a little disappointed by the sign displayed on their counter.
In part, that sign reads, “Because of the COVID Pandemic and the Government Incentives being offered for people not to work, we frequently find ourselves forced to operate this store shorthanded.”
While I am certainly not naive and understand that there are some taking advantage of government relief, there are certainly those who need extra help to feed their families during what has been a very difficult time.
Is Subway paying a sustainable wage? Either way,political rhetoric of this nature has no place in your stores.
If this is the attitude of Subway as an entity, please let me know, so that I can take my business to a company that respects my community and exhibits some empathy for those who may be less fortunate.
Thank you for your time. I have a photo of the sign available, should you be interested.
be honest & upfront about gluten content of 9 grain whole
wheat can not eat it without severe allergic/food sensitivity do the rest of your sub bread have some gluten or are any gluten free???? JOHN SMELTS
Please confirm receipt.
Store #3122, Owner- Matthew Freeman
Female Subway employee working on 5/20/2021 was extremely rude to me, my family and to the male employee working with her. She is the worst subway employee I have come across to date. In addition to how rudely and impatiently she treated me and my family, I could tell she mistreats her coworker on a regular basis.
I would like a personal call from owner operator (Matthew Freeman) about this experience. 830-708-xxxx. Thank you!
How could you allow the fight to continue in your store. That was horrible, there was no care for human life. Simply horrible. The excuse you gave the media was also stupid.
I have still not received my refund back from ordering online from April 29
Hairs in my food rude management putting phone down on me laughing at me numerous times I am disgusted
KUWAIT SUBWAY IS VIOLATING ALL HUMAN RIGHTS WITH THE STAFF. NO INDEMNITY FUND NO PAID LEAVE ON VACATION. THEY ARE NOT RELEASING THE STAFF EVEN AFTER WORKING FOR 5 YEARS. NO SALARY INCREASE AFTER 5 YEARS. NO OVERTIME PAID WHILE WORKING FOR 12 HOURS
Subway 104 mims road sylvania Georgia. Manager and workers there are rude and impatient. Manager told me I didn’t have to come back to the store right in front of the store owner- after I complained. Was paying for lunch there almost every day.
My name is Elizabeth Iverson’s and I went to the subway on verdae in Greenville South Carolina I have placed an order online but it did not come through to them and but it took it off of my cash app card it took the money off and the manager came in and got nasty with me told me that they were not going to make that order and and I need something done about this please. I was trying to buy dinner with the last money that I have and she she could have cared less I mean she had a real real really bad attitude
I have always love Subway but how you could pay primadonnas to do your commercials when there so disrespectful to the United States of America like the woman soccer player that you have paid money for makes me sick
Ive had nothing but problems with your app for the past several months. I tried to use the buy one get one half price and sonce your site just wants to spin around and not work as usual, i couldn’t. I called the store and they told me they couldn’t honor the deal because I’d habe to come inside because Your App/Site isn’t wprking, and this happens all the time and they’ve goyten numerous complaints.
Bought a steak and cheese Patty mount and it was nothing like a padam out it was a regular stick and cheese toasted and the server was extremely rude spent $20 on 2 sandwiches that pretty much one in the trash definitely definitely horrible and I ask the lady if it’s exactly like the picture and toasted like a Patty melt she said yes nothing like it at all
Me and my husband just visited your subway on Chapman highway the employee waited we waited on customer in front of us took money then comes and starts marking our sandwiches with same gloves on he handle the money with total not good with Covid very upset
Just got turned down at third location on BOGO coupon. How do I find a Subway that will honor your false advertisement? Or should I just super glue these useless coupons to store windows?
My lunch break was standing in line watching other peoples sandwiches get made for 20 minutes. I finally realized that if they ever got around to making one for me I would not have time to eat it and get back to work. The lady behind me walked out as well. Now Im in a bad mood and hungry. This was at 1:05pm to 1:25pm at your Oak grove marketplace store in Milwaukie Oregon
Good afternoon,
What would be the best way to bu buy large quantities of your gift cards? We want to use them for staff gifts.
Thank you
I had the worst customer service iv ever had at any restaurant today at Subway located at 60484 east broad street columbus ohio. It started when I placed a online order for four sandwiches two chicken bacon ranch one with double meat and on spicy Italian and one ham double meat, the I ordered and payed online for a second chicken bacon ranch sandwich. When I arrived they gave me a bag with four sandwiches in it and a attendant then said let me put these chips I a bag also, I turned to confirm whether all the sandwiches were in the order a attendant said yes so I we t to my car check the bag and one sandwich was missing, when I went back inside I was treated as if I was lying about when she could have checked the order before I left the store then I waited for four customers to be served before I received my fifth sandwich no apology or nothing, and none of the so called double meat sandwiches seemed to have enough meat let alone double meat if I’m paying extra I should get what I payed for with good service and a apology
I was charged 2x for the same food and they told me to get refunded that I needed to get in touch with you for the refund
Hwy 51 Subway, Brookhaven, MS. No employee had a mask on and I ask the young lady to let me tell her what I wanted on my sub because I didn’t want her talking over my food, I asked for light mustard and she put a lot on there and I told her that was too much and she said I can’t hear you with that mask on so I proceeded to talk louder and she said someone else serve her and the manager was already fussing about another employee messing up the money on the cash register prior another shift and the manager said you not going to be hollering and told me to get out (but keep in mind that the workers could not hear me for the mask) she then called the police on me and I stood right there to tell the police my whole story while I was on lunch break and couldn’t get anything to eat, I felt like the manager was already upset due to prior problems with the store because one of my coworkers said he had just gotten a sub from there and she was talking to her employees horrible.
Customer complaints
My boyfriend and I had roll ups yesterday. I had tuna on basil tomato and he had steak and cheese on basil tomorrow. First off, the person wasn’t very nice, 2nd, we BOTH got severe diarrhea about 2hrs later. For me, that was the only food I had yesterday. I called the store in Portage, Wi. On New Pinery Rd. All they said was “ well everything is within it’s dated” I’m not happy and will NEVER go to that store again! My brother has had issues there as well and they don’t care.
I was involved in an accident in one of your stores in Greenville ,MS on hwy 82 …I was in there getting a sandwich when the ceiling fan fell out the ceiling behind & hit me on the head …the workers saw it happen & call there manager & the manager told them to close the store ,but neither of them ask was I ok & didn’t fill out an accident report …I went to the hospital after it happened so the hospital has a record if u all need it …I can be contacted at (662)400-xxxx
Why would Subway use a communist as a spokes person. I guess I’ll go back to Firehouse Subs. Ya’ll lost at least 8 customers here.
Will you please consider adding chicken salad subs to your menu? We eat at your sub shops at least twice a week and we have heard many others voice the same requests. Even if you could just make it a seasonal sub would be great!! Thanks so much for your consideration!
Pam Mann
Brownwood, Tx 76801
Has Subway considered offering a low carbohydrate solution? Such as cheese “wraps”?? My daughter removes the “guts” and makes a cheese wrap and fills it up.
Ordered food from the app..The order was supposed be ready at 700p.I arrived at 7:23pThe order was not ready and the staff had no ticket revealing my order.I showed my order, the payment and pick up time.Nobody knew what to do.So I told them to call their manager.Alice Jeter.This so called manager was screaming on the speaker phone or she was just loud and ghetto, that they can’t do a refund…That I’m going to have to pay for it(again) because apparently they were having wifi issues and the phones weren’t working.Miss Jeter was very unprofessional, rude disrespectful and yelling like a Neanderthal. I get that you have problems to arise and technical difficulties. The staff was calmer than she was.I was not going pay twice for an order and no refund or food was given to me..even though I had proof of payment..A screaming manager that was not in the place of business didn’t make it any better.She needs anger management instruction and customer service 101.I started to call the police because the system took my money and I received nothing which is theft.I had to breathe..told the staff to have a good night.Again I realize computer issues come up, but that was not my fault. I will never come to that location ever again.2014 Airline Drive
Bossier City , Louisiana 71111 I’ve seen her there for a while so she must be doing something right, but she needs to be reprimanded for acting a fool with a customer and her staff.I can only imagine what they endure when she is present.
I work at a subway franchise in Hawaii I was threatened by a co-worker and the owner decided to keep the person that threatened me as a employee what is your zero tolerance policies if you could get back to me I appreciate it
By choosing Megan Rapinoe for your video advertising you have eliminated my family as customers. Her unpatriotic behavior (kneeling for the National Anthem) is unacceptable and she is therefore not fit to represent and American company.
I was just cussed out by the employees at 7106 n Hefner ste a and almost assaulted and I don’t appreciate being treated that way. When all I wanted was lunch.
I am very disappointed, more like anger really. The subway melt I received last night was a disgrace to your food and service from your employees. Why do yall place the melts in a Brown paper bag?? Why was my sandwich thrown in the bag with all my toppings everywhere?. This is not right at all. I will continue to post my video of how well yall did with my food. I I’m outraged and your manager Michelle for the subway in San Antonio TX on Marbach rd, was not helpful what so ever and coped an attitude.
I started to order on your subway app and was kicked out a few times and never got to complete my order. I looked into my bank acct next day and saw there was a charge pending on my acct for subway. I talked to the manager of the store and they told me to contact subway headquarters only to find out I had to go online and do this. Please help me get my money back, $26.12, I did not receive sandwiched from this store and would like my back.
I just saw the new commercial with the female soccer player who does not respect law enforcement or the flag. The fact you have her on it tells me that you don’t either. We eat or should I say are at subway about 4 times a week I personally will do a campaign against you and for Jimmy John’s or anybody else. Thanks for ruining one of my favorite places. May you crash and burn with her
I will no longer buy from Subway since you use a ANTI-American spokesperson in your commercials. I don’t understand how you could make a decision to use this person an alienate so many Americans
I live in Panama City, FL & I have gone to the Subway at business 98 and Martin Luther king boulevard that just recently reopened since our hurricane in 2018 at 5 o’clock or 5:30 in the afternoon and there are no cookies to be bought and they tell me they are not baking any. I think the Subway is open till 9 or 10:00 at night and I can’t imagine you would not have fresh baked cookies for people who might stop on their way home to pick up Subway for dinner
I wrote a question and complaint last week, never received an answer. Trying again. I tried 2 buy 2 herb and cheese buns at my local Subway last Wed, they wanted to charge me full price of 2 subs, just for buns. That’s ridiculous, why can’t i buy a bun or two? What’s the problem?
Susan. S
Ashville Ohio
I am writing to let you know that I was flabbergasted today when my husband and I were in the subway located 2578 London Groveport Rd in Grove City Ohio. I ordered two foot long subs and a six inch sub I told the girl that I wanted One footling tuna salad on the six inch Bmt and the 2nd foot long a cold cut she was opening the bread up on the 2 nd foot long and that’s when she became the girl from the Exorcist and screemed at me I want to know what kind if cheese you wanted on the first two. I responded I was telling you the meat on the last sub are we in a hurry because my husband and I were the only ones in the store. I told her provalone and asked the next girl if she was in
A hurry as well. She said no how could she help me. Then the girl who know had fire shooting from her eyes said to me if I did not like the way she was working I cold leave the store. I thought it was funny until that point now I am PISSED I said you screamed at me over cheese and you are going to tell me to leave. There was a girl at the register I think she should now be the cheese girl because obviously the first girl can not handle anymore than the meat. My husband and I have been coming in there probably two or three times a month for a very long time, guess I will go elsewhere.
Hello my names terryb I went to 2stores one in pbila on Grant Ave and 1 on 903 115 lake harmony I beleave in poconos I had couponds for hoagie and both tood me they don’t take couponds that they had to by there own food very rude towards they should of not been put in news paper if u can’t use them I am disappointed my number is 570-899-xxxx thank u
Subway#4236-0
Their own owner has no clue if honey mustard gas eggs in it. The cashier got very rude and talked over the owner/manager. I have a disabled son that is allergic to eggs. Why is no one trained to read labels etc
Hello there. I would like to talk to you about a you tuber that always eats subway. Everyday this kid eats subway and his subway cup is always in front of the camera. He has over 200k followers. He should get recognition by subway don’t you think ? Just thought I’d throw it out there. Btw he is live right now with over 18k watching all day. His you tube channel is Trey’s Trade. Greatest kid ever. He brings energy to his followers. Let him know that you appreciate him and his dedication to subway. Thanks and have a great day. There is even an account called Treys subway cup.
I’ve eaten in many Subways but have never run across this problem. My husband and I both ordered the same sandwich same bread but different cheeses so we were charged for 2 6” instead of a foot long. I thought he was kidding but no. Store #7927.
Would you please add gluten free bread to your menu? Thanks
Website too hard to navigatplus when I called got many rings (0>50!) and NO ONE PICKED UP —- and then at last your site HUNG UP ME. I am really PISSED OFF at this point…. Nice Work ticking off a regular customer…NOT!
dite HING U{ PN ME
A location charged my card for an order when they were closed Sunday. Their phone number is disconnected.
My name is Kendra Emert. I live in Blackwell, Oklahoma. I went to one of your restaurants in Ponca city Oklahoma. And I’m telling you right now me. The Subway on Prospect in ponca needs to be SHUT DOWN. My coworkers and I order sandwiches from there not only did they get our entire order screwed up. But I had a damn Cockroach in my sandwich. I have a picture to prove it. I physically got sick Absolutely Disgusting What email can I send the photo to???
Store # 26625 would not honor the senior 10% discount
Your newest ad promotes battery. A man gets his burger kicked out of his hand. Are you so afraid of burgers that you have to kick a wanted sandwich out of a man’s hands . Bullying will not work. Last time you labeled burger eaters clumsy and too fat to sit on furniture/ The result? More burger places opened. Demeaning and bullying burger eaters will not make them come to your restaurant. Burger eaters are Not the enemy.
Just wanted you to know as long as. Meagan Rapino is doing your promotions I won’t eat in a subway. The woman is a hater and I won’t help her have a platform.
I went in to subway o union store #42182-0. I was trying to use a coupon from my reward member & the lady there said I couldn’t use it. I sat there 20 minutes going back & forth that I could use it until finally the other employee said she could just charge me & free item what my coupon said I could. it was honestly embarrassing & very frustrating to do I always go there & never had that problem til today
There is never a manager on duty. Minors are working and closing at night. This is dangerous.
I am very disappointed that you are sponsoring a female athlete in the Olympics who refuses to stand for the National Anthem. I won’t be going to Subway anymore. I have more respect for our service men than her!
It would appear that you are not alone! Thank you for your Patriotism.
Good evening. I am disappointed in your choice of Megan Rapinoe for your commercial. She does not share my views of America and that’s is too much for me. I will find other sources for my lunch. Too bad because I love you sandwiches…
Hi I am very disappointed on how my sandwich was made to top it off they didn’t even send me my cookies I order I want a full refund on my complete order I actually order 3 sandwiches I have my receipt with door dash This is not the first time when I called they aid there was not a manager on call the store doesn’t have a manager what kind of business is that like I said its not the first time but maybe it was just an accident but enough i enough new employee but Maybe its because the name they dont like who the hell does this I want a response or I am calling or contacting someone else including the building inspection because the bread look was not top shape must I must say i will wait for your response Thank you
Teresa 414999xxxx
Why would you use a disrespectiful and controversial person as Megan Papinoe as a spokes person. I won’t get into what I think of her but i will tell you my family is done eating at Subway because of your choice. I am willing to bet you lose more than you will ever gain by using such a person.
Amen
You need to sponsor trey from treystrades he is advertising for you everyday on his you tube videos. Take care of him please
Bought a sub in williston fla frm online. Wrong sub. When i called back got hung up on by amber. Wife called got hung up on. Went there in person was very polite. Amber wouldn’t listen, started yelling, very animated, got ran out of the store. This person does not need to be working at the Williston Florida subway. I’m still out six dollars a year company because this person will not even listen to my complaints. He keeps calling me a liar. I have the receipt I have pictures of the sub that was incorrect but she will not hear any of it. Will not allow me to speak to management. Williston, FL 32696 is the ZIP Code. So I feel that I have been robbed by subway because of this incident. Your employee should not be in public service.
Tonight I ate my last subway sandwich. I took my grandson golfing tonight. He lettered in golf and wrestling this year as a freshman.
I wanted to talk about respect, work ethic, and course management. It was a special evening for us.
With two holes left. I got the eternal question from him. “Papa, are you hungry? Cuz I kinda am”. It’s a standing joke between us. I’m dieting and all he does is eat.
So we went to subway and he asked if we could eat there instead of getting it to go.
We got another 20 mins of just him and I.
I dropped him off and went home to watch a movie on Amazon. So proud of my academical all state athlete.
Then a subway ad came on featuring that soccer player that hates America! What the hell are you thinking. As we are trying to teach our kids to respect, honor, and compete. And you are taking my money and paying her?!?!?
Just don’t get it!
Papa
I need to contact a Subway franchise owner. The store is in Rogue River Oregon. My phone number is 541-951-2611
This is very important as their customers may have been exposed to illness causing toxins.
Why! You took away a great sandwich maker! The vinaigrette! I changed sub shops because the vinaigrette was so damn good! Now I had to substitute it with the oil and vinegar and it was…. not acceptable. So my 10 girlfriends and I will no longer be having our lunches at subway every week. We are going elsewhere. We are very saddened by your choice and until it comes back we won’t be there.
Really, complaints online. No real person to talk to????
Why did you stop selling the subway Club
Megan Rapanoe, really? You couldn’t find a better spokesman? I’m done with Subway and anyone supporting them as long as that in American is even associated with you. You should be ashamed.
Your “menu” states that The Cold Cut Combo is turkey based. However the menus in the stores no longer have that stated underneath Cold Cut Combo, “turkey based”.
When I ask, “is the cold cut combo, turkey based?” The response is always some form of “No” . Usually in a harsh way.
So, where can I get the Cold Cut Combo that is turkey based?
Hi, I work at a local gas station here in Jacksonville nc. The situation with gas here has been crazy to say the least . May 14th after a very stressful day dealing with the fuel issues I went to subway 521 inside walmart on yopp rd. Where I met ZACK , he was so helpful and understanding. I was without a voice due to yelling all day. He was very understanding and helpful. My first time at that location and he really made an expression. Please acknowledge him.
Your commercial with a lesbian soccer player bullying and kicking balls at men trying to eat, really is offensive.
Jerrad’s in prison. Your current ads featuring basketball jocks who cannot speaks English and a lesbo who kneels before the national anthem. No thanks.
Ordered delivery from subway 6330 lawrenceville highway A1 tucker ga delivery was from postmates ordered a total of 32.00 got 3 small children could not leave the house to pick up. One of my orders chicken sub did not have any meet on it. I called the store and told them the associate told me to contact the delivery service. I told him I just wanted my order corrected and delivered. He hung up. Please contact me this is the second incident now. Petra Daniel’s 706.726.xxxx thank you
Just wanted to inform you that I’m still not ordering or stopping in any Subway stores because I’m still “to white” to drink Coke products.
This is about the management at the subway at 79th and shadeland. I was just treated extremely rudely am I order canceled after being yelled at and basically shunted aside at the managers whim. I wrapped up the subway and had to wait in line which was fine and then on online order took priority over mine which I understood. But when my sandwiches were just barely started and then another online order was going to take priority I did not understand. The manager came out and spoke rootly to me and yelled at me saying she wasn’t going to argue with the customer and that I would just have to wait even longer than I already had. On top of that they were out of onions, tomatoes, pepper jack cheese, and pepperoni. I understand that toppings may run out but what I don’t understand is a paying customer getting kicked out of the store because they requested that their order be rightfully completed before someone who came in 10 minutes after they did. If possible I would like the manager of that store to at least get some sort of warning so that she does not continue treating people that way. Otherwise I fear you will not be getting much business at that store.
Order 22477AA5-CF STORE#46416-0
2 TUNA MELTS no cheese on either sandwich. Ordered pepper jack on both.
I’m at the subway at Walmart in parsons Kansas and the employees has the radio up really loud and the music is cussing saying the f word while children are in the store
I have sent you my complaint about my service at the Dubuque Iowa subway on Dodge St .on Wed May 12,2021 and haven’t heard back from you !! I am very disappointed and will go to the next level of management .
On May 12th @ a estimated 7:45 pm I stopped to get a sub sandwich on Buena Vista Rd , Columbus Ga. The doors were locked, 2 female employees were on the inside waiting on 2 male customers, I waited outside the door with 2 other guys. One guy eventually left after the wait. After waiting a lengthy wait, one female employee walk to the doors open it , let the 2 customers out , locked the doors and went back to the back of the store with the other female employee.. She never greeted us on the outside nor did she say ANYTHING to us. The other customer that was with me called inside the store and talked to one of the female employees. He asked why the doors locked and why did they come to the door and didn’t communicate with your customers n why did you lock the door? The employee stated they have worked 2 hours straight and they needed a break. The other customer and myself got in our cars and left. I have never been so disappointed n disrespected.
Will no longer visit Subway after seeing anti American Olympic female promoting Subway in a TV ad. Really enjoyed the steak and cheese sub. Really sad corporate had to stoop so low!
I went into my local Subway this morning. I wanted to buy just 2 herb n cheese buns. I was totally put out when they told me i have to pay the price of subs just to get to buy the buns. That’s sooooo WHY can’t u buy just a bun or 2? What’s the problem?
Subway in hallstead pa.. Second time my order has been really screwed up. I used the app to order online.. The same lady who did my order is rude i never got my sauces i had asked for on the side she refused to give me them.. And i paid for double meat and i never got that either. I spent 40 some dolllars on this place and its just a joke. Highly unsatisfied!!
I had a coupon for a foot long sandwich.
$5.99
Be for I order anything I show the person the coupon and ask “ What can I get with this?” He said anything I would like. So I placed my order. Well at the register it came up a little over $9.00 I told the other clerk at the register I had a coupon. The guy who made the sandwich said that coupon didn’t count because it was 1/2 meat and1/2 chicken.
So he charged me for 2, 6 inch sub sandwich’s instead.
I got really pissed! And told him in very unpleasant terms he never told me that as I was ordering it. By then the sandwich was done, to late to fix the mistake. So I paid for it.
Now this is the second Time this particular Subways has screwed up my ordering stuff with a coupon. No problem I told them both they will never see me again. As a foot note all Subways are off my list. I would rather starve first.
My parting words were “ Good luck when this place goes out of business “
Last thing, the store is located at 100 Love Rd. Reading Pa. 19607
This event took place on 5/13/2021 about 4:15 pm
This Subway in Bessemer, AL (35022) keeps closing at 2pm and 3 o’clock for not having enough employees to work
False advertising, pretty close.. coupons entice people to the business to make a purchase only to learn the coupon is not accepted. How is one to know where to find a business to use the coupon? Make phone calls? Crazy… Make coupons accepted every where or don’t print them to avoid advertising trickery.
Subway on Hwy 67 Duncanville, Texas 75137 is not Clean,veg mixed with others, sandwich maker stomach showing,nose pierce,counter top not clean this was once a good run store something bad is happening.
Last night around 7 to 8pm I went to store 2135 West 21st N
Wichita, KS 67203, USA. There was only one employee not the mgr, making a ton of orders and a line still at drive and front. I was the first in the inside lane. The other 2 finally came up and the mgr nor the employee washed their hands or changed gloves. the employee that came up with mgr even wiped his face 2x before making orders. he never changed gloves and prepared food with old gloves. I walked out and did not order. I work in the healthfield and have experience in managing a fast food joint. Next time i will go to the Health Dept.
My local neighbor subway is very prejudice.The manager in particular.It had been on going since I moved in the area a few months back.I use to go to the subway shop 1 to 2x a week now maybe 2x a month.Today I have had enough and this is a very very serious matter.And she should not be working with the public .If someone from corporate office contact me I could tell my unpleasant encounter with the manager.Thank you
I don’t know what y’all did to the meatball sub, but
Whatever it was, you need to change it back. They were one of the best I’ve ever had.
I will never go to subway as long as you have the soccer gal that does NOT stand for the national anthem. How dumb are your advertizers.
Slowest place I have ever been in. There were 3 people behind the counter but only 1 making sandwiches and he was very slow. Also no one was wearing a mask.
Why do you have that antiamerca woman on your cormcical for subway I will never buy your food again I’m a vet and fought for our flag not to have some sports figure through it down
No longer a customer since you have the purple haired carpet muncher spokes person that disrespects OUR flag.
Thank You
Subway on North Bridge Street in Chillicothe Ohio 45601 Would not sale me a sub because the Italian bread just came out of the oven, if I wanted the bread roasted what would made the difference .
Done with Subway after seeing the kneeler rapinoe. How stupid can you people be?
I and all of my friends will never eat Subway again after your hiring of a flag-hating spokeswhatever. Subway should stand up for America, instead of hiring people bent on destroying the lifestyles that made it great.
I have a Civil Protection Order against my son ( 20 years old ) who works at Subway and hasn’t lived in my house almost 4 months. I had a Manager call me Brenden from a Subway Restaurant complaining that they are taking care of my son and I blocked his number several months ago. All did is complaining about taking care of my son and blocking his phone that’s it. I got tired of hearing is complaining so I hung up so I don’t know if anything happened or not. I don’t understand how come you allow employees to use the Subway phone hassrasing a person who has a Civil Protection Order against their Son.
So, you think having a kneeler, a disrepecter if this nation is a good face for your products….kiss me goodbye
To whom it may concern, I buy at least $100 of your gift cards every month, more at Christmas. Unfortunately I will no longer be a customer of yours since you think it is acceptable to have a person like Ms. Rapino as your spokesperson….you need to stop and think who is responsible for your bottom line and I would bet the farm it’s not the woke culture.
Therefore I must part ways and support a franchise that is more in line with American values not one that supports kneeling during the national anthem.
My business supports the American way and American values and will continue to do so. Thank you for the many years of working with me (perks for purchasing this many gift cards per month) but now it’s time to support your competitors.
Sincerely, Dennis Rheault
Owner Alf’s pallets
Now that you have the new soccer lady representing your company on your commercials who has discriminated our country we will no longer purchase subway I will tell my hundred friends and I’ll have them tell their hundred friends and so on until I no longer see her on a subway commercial. If she continues well you know what’s going to happen
I was at #4337 tonight the way the male manager was laughing and joking with the guy yet was rude to the little girl working then said to just go home to her she was crushed he was rude and disrespectful to her if that’s the work environment you condone then I will never be back she was sweet
the guy was was zak I believe just so disappointed she made the best sandwich I ever had but there is other choices and Im Not a valued customer ovious unfair work practice is unacceptable
Now that your company has the soccer person doing your commercial that disrespected the flag by kneeling. I will not ever step foot in another Subway.
I need someone to call me back ASAP
Ordered a Tuna Melt and was told I could not add veggies or any other condiments.
It was the worst sandwich ever. If I should you a picture you would laugh.
Will not be eating at Subway as long as the unAmerican kneeler is part of your advertising or paying her anything.
You need to fire your employee working working st your downtown rutland store I do not appreciate being called names because he cant hear me through my mask and he continued to scream and swear at me because I told him to get better customer service skills
I went to the subway in Plainview 5/10/21 and during my visit and someone was ordering in front of me and right in the middle of making the sandwich the trainer I guess decided to train the girl on how to do the bread before putting it in the oven instead of completing the sandwiches before she did the training and my sandwich I got was a meatball sandwich and the meatballs were extremely cold and this isn’t the first bad service we have gotten in the last couple of months. I’m very disappointed in the service and the quality of the product now.
coupons came in the mail i cut one off for a footlong sub chip and a drink for 7.99 when to sub way and when i got ready to pay the guy said. this coupon has been used be for. i said i cut off the coupon page,so i thought well they wont honer there coupon or the mail man used it.so i paid full price and then when to get my tea no tea there 5 people working and no tea.this is not right at all . i work to jobs everbody trying to cut back but to tell me i used this coupon made i was trying to steal something………never going back………..
Me and my boyfriend went to store #3195 , as we waited over 15 minutes , we proceed to order 6 cookies and a cold cut combo my boyfriend got it toasted ,he then moved on to pay while it was toasting he swiped a subway gift card with a balance of $4.67 and then swiped his debit card for the remaining balance of $6.93 in total $11.60 she then proceeded to ask what he wanted on his sandwich and him thinking she knows what comes on the sandwich that subway offers he says everything but no tomato , she proceed to put onions cucumbers and we politely tell her that he didn’t want that he meant only want comes on a cold cut just no tomato and she started to raise her voice and go off saying that’s not what he said and he’s not going to get his money back and she was going to flip the sandwich over and we weren’t going to get nothing . So she said we had to come back tomorrow to get a refund and then she said she was going to say what she had to do so we wouldn’t get our money back! I am furious as we have never had this problem before and as we have left the store without our money back for food we did not receive! 5507 E. Fowler Ave Tampa, FL , 33617 this took place on 5/10/2021 at 8:40 pm it was a dark skin lady with black and blonde hair
Since you have chosen to join the anti conservative movement by using US Women Soccer star Megan Rapinoe , I will no longer purchase anything from Subway – I will also influence other conservatives to do the same
We went to your 168th and Collins Ave. location today. Not one of your employees greeted us (we both carry canes to help us walk). There was a Hispanic dark-haired female making subs in slow motion for a Spanish-speaking lady who never looked up at us. The other Hispanic woman with lighter hair walked away to the back and never came back to wait on us. Neither employee would wait on us. We are clean professional women. After standing up for a long time in front of the showcase and then sitting briefly, as we had knee issues, we gave up and left. No one said anything. I will never go there again. By the way, the tunafish looked old and dry, some topping containers were empty, all the tables were dirty with crumbs, the employees’ masks were worn below their noses, and there wasn’t one South American diner in that group that had a mask on. Who is running that place?
What is up with the heart Subway. I went in there about two weeks ago they had no bread at all about a month before that there was no turkey no steak they were almost out of spinach and tomatoes this is getting ridiculous tonight I go in there they have only Italian or wheat bread and it’s hard as a rock I’m trying to eat it it’s falling all over me just crumbling. When I asked the kid what’s going on he says the manager won’t let them make any more bread after 330 and it’s cutting down on ordering this is a busy time of the year what is he thinking something needs to be done about this place
What is your policy on wearing masks during this covid pandemic? The workers don’t wear but the sign says “masks required to enter” either wear them or take the sign down. The Mgr said, was rude and said it was her opinion that they didn’t have to wear them. I told her she should take the sign down. She accused me of yelling at her.
Store o stop at Florida. The two in the the store was arguing when came in and then they were very rude because had 6 people. I spent 50 some dollars. Son pent money in there too
Was treated very bad and disrespected
Your decision to sign Megan Rapinoe as spokesperson for Subway will cost you dearly. 9 of us have lunch every Thursday at Subway. This Thursday and every Thursday we are switching to Firehouse subs. You may think you’re “woke”, but I hope you soon realise it’s a nightmare.
so the three of us walk into Palm Beach Gardens Subway two of us have a mask one doesn’t the lady running the place says we need a mask even though Governor DeSantis of Florida lifted the band on Mass so she did not want to service us so until Subway takes down the sign requiring a mask we just will not go back it’s that simple
I was at this store on Mother’s Day around 5:00 with my son. Anissa an employee told me I was rude when I asked for corporates phone number. She said there is no number. The subway had no white bread, no cucumbers cut, no tuna, no sweet tea, and no choc chip cookies. The store’s location was 1200 Missouri Ave N Space No. A, Largo, FL. Devon was the manager. He didn’t have much to say about his employee calling me rude when they were out of so many things. This store had bad management and I would never go back to subway again at this point.
Why do you have the awful pink hair socker player on your ads. She is a nasty
Person & not a nice girl. I love your sandwiches but makes me mad you use her for for your ads. She will not stand
For the Americans.
Megan Rapinoe as a Subway Spokesman? How Pathetic!
Thanks for having a commercial with a pink haired lesbian. My family will never eat there again
You will not get 1 dollar from me as long as Megan Rapinoe continues to be associated with your brand.
I am very disappointed in the new commercial that you have with Megan Rapinoe promoting Subway!!! Someone who kneels during the National anthem of our Country….disrespecting those who fought for our country and disrespecting the flag by kneeling during the USA soccer Olympics and games!!! Shame on you for having her in a commercial promoting your company I will not be a customer of yours and neither will my friends, coworkers and family until that is pulled off the air!!!! All of us wanted you to know we respect our Flag that represents our country!!!
Worked for a subway store #7913 shirley my 11967 they refuse to pay me contacted my dept of labor also I think this is a horrible way to treat employees
You’ve lost my business, my family’s, and many of my friend’s business due to you using that anti American crud Megan Rapinoe. I am campaigning to convince thousands of people to stop going to Subway because of your stupid decision to have her in your commercial. Your President of Marketing should be fired for such a stupid decision. Conservatives will boycott Subway.
Your choice of Megan Rapinoe as advertising is appalling. Someone who pulls down our flag after having played for that very country? You have lost three good customers right there. I love soccer and Subway was my favorite lunch. No more Subway.
I went to Subway last night around 10:26 it closes at 11:00 pm in Kingstree on Saturdays. The workers in the store made people stay in line place orders and didn’t serve anyone. I stayed in line until 10:40 before the other cars pulled off , one of the workers was washing dishes when I got to the window and I was thinking they were going to take my order or say something she looked at me at the window kept washing dishes which looked greasy and didn’t say we’re close or anything I thought because she saw me they were preparing my order. Instead 15 min later a child comes to the window and I asked her I said are y’all closed and she said yes it was now 10:40 by the time I get there I asked her I said well why didn’t you guys say anything instead of having customers wait in line and you guys close early. This is very unprofessional and if Subway is going to close at 10:00pm on Saturday then that needs to posted because with them saying they close at 11:00 is false advertisement. I’m never going there again and I’m going to spread the word although everyone here knows that Subway does what it wants.
I just seen that you guys have aligned yourselves with rubino and now I can no longer eat there. Of all the people in the country to choose, you guys chose someone to alienate yourself from half of the country. Very bad business move.
Goodbye Subway
Hello Firehouse Sub
I’m an employee I have a problem I need help from someone, I work at a subway at a flying j in Willard Utah, I was hurt at work and I feel like the pilot store employees are ignoring the seriousness of this, please email or text me or send someone to help me at the subway please I nee you to help me there are no help numbers posted for me at work I don’t have any way to ask for help from pilot flying j side I’m unable to access my employee password I can’t log in or clock in I have to ask a manager to do it
I had the worst experience at the El Campo location which closed at 10p.m. I received my paper receipt at 9:15p I received my at 9:34 I glance at my food as I was driving I came to a complete stop and realized my protein bowl was missing the sauce still in the subway parking lot I drove right back around to the intercom box and I waited 5 minutes then drove back to the window and waited I even called they picked up and hung up on me it only 9:38p still nothing I waited and waited and nothing still no answer on the phone all employees were still inside the mop buckets were still out along with their pizza box. I am just so disappointed upset and angry that I was never assist and the place don’t close until 10p.m.
Is long as you have the Communists lesbian kneel for the flag creep represent your company I’ll be eating at Jersey Mike’s
I will no longer be purchasing food from subway after seeing the commercials with your new spokesperson . she is anti american, anti police and i can no longer support a company that supports what she stands for
Do all subway restaurants offer a free or half price sandwiches to employees??
I will no longer purchase Subway products as long as Megan Rapinoe is promoting Subway.
Your soccer spokesman that traitor,I’ll never buy subway again
I want to first thank you for sending subway coupons to the local people in Kingston , NY. My complaint is that the Subway Manager in Kingston ,NY would not accept our coupons even though the subway coupons expire in June. Many customers are so upset ! Thank you
Nice to know that Subway uses a anti American pink haired soccer player to promote their company, you have lost me! She is a disgrace to the country.
done with subway because of your using the anti American rapinoe as a spokesmanfor subway. Been a fan for many
years but done now as well as hundreds of my friends. Spart. marketing istake onyour pa
rt.
Subway in Darmstadt, Indiana. Coupons for Subway came with our Sunday paper this past Sunday. We went to the Darmstadt In location which is very close to our house. We ordered 2 Foot Long club sandwiches and 1 roasted Chicken Breast Salad. We had a coupon for buy one Foot Long and get one free. The worker who was a woman; age 40-50 refused to take my coupon. She said it’s not her choice, “it is corporate, I just work here”! If this is your policy, I will tell everybody I know. If not, then there is a problem with staff. I hope somebody responds, but I probably won’t hear. I’m just a old retired person.
Had spicy Italian footlong. Became deathly ill- vomiting and diarrhea for 6 hrs. 🤮😣
Marketing 101, Never offend 50% of your potential customers. Megan Rapinoe, who knelt numerous times during the National Anthem and is an outspoken Liberal loon is now your spokesperson… ? Never again will I spend a dime in any Sub Way. Who ever made that decision should be fired today!
I won’t be eating subway anymore
Rapinoe
I ordered 2 foot long sandwichs at the hook subway they put 4 little piceses of turkey on the commercial u say u pile the meat high know u don’t that a lie and I’m giving this to my lawyer to sue u for false advertising because that’s what u are doing false lies.if I wanted a salad I would order that and yes I took pictures
Just FYI: the Subway at 876 Lakeland Dr Jackson MS 39216 has been closed for almost 3 years. It is still listed on the website and can be quite confusing for some folks. Please update your website.
After many years of enjoying subway sandwiches at least monthly, I will no longer support any of your businesses. Your decision to use Rapinoe in your ads and disrespect the flag and country are beyond wanting business in this country. Focus on food and not useless politics!
thank you, im very fearful of this peason
hello my my name is karen tartaglia i was employd at the subway at 1500 atwood ave johnston ri 02919 i was fired for unjust reasons ,when another recent employee threaten to have me beaten up,also i am 62 years of age i was scared called the gm and it went from there,i also called police,every thing is documented.please call me back at 401 233 xxxx.thank you
I go to a Subway in Memphis Tn located in the Northgate Mall and they never have any bread.. How is it an hour after you open you never have bread… Always a waste of my time going there..
Hello, my name is Cassi Atchley and me and my family live in Alabama. We like to use our Subway here in Oneonta AL but have not been pleased with them at all and it’s time someone does something about this location! They will not allow any extras on your sandwich not even for an extra charge! Example, we ordered the chicken bacon ranch and asked for extra ranch. She told us no because that was their last bottle of ranch they had. That always seems to be their answers to everything. They are just lazy and don’t want to actually do their jobs and make another thing of ranch. Also, they said they no longer serve roast beef at this location because they said it’s so expensive. Half the time if you come after 6pm they don’t have most bread options available either. They also said they no longer do soups at the location, very upsetting. They do not wear hair nets Which is absolutely disgusting and they are not happy to serve you with a nice greeting or smile! Very very disappointed with this location! Also, the last time I went in for some soup which they no longer make there anymore they said they aren’t taking anything but cash today. Not sure if there was a malfunction or if something suspicious is going on. Very unhappy customer!
dear subway, i would really like you to have ready made subways ready to go pre wrapped , easy to pay for, so in and out. your loosing a lot of customers, you have no idea. your pal bruce blake
So, you all decided Anti-American kneeler, Megan Rapinoe, was worth pay big $$$ to endorse their sandwiches? BYE, BYE Subway. Firehouse and JJ’s now have my business.
I’m see you saw fit to use the POS unamerican thing in your ads. I will never set foot in any subway. And it will never be severed around me. And we are a considerable size group. Growing more everyday. All for the reason of putting companies like yours out of business. You don’t want to back America, America won’t back you.
I went to get my usual subway melt on honey oat bread but to my surprise they no longer have my bread do I no longer be going to subway so so upset!!!!!!
When are you gonna get the club sandwich back. Wrong go until you get them back!!!
Hi I recently submitted an application for the subway on east street in plainville connecticut. I have not heard back from anyone since I submitted it, that was around a week or two ago I was just curious to see what was going on with it and if there was any good news or news in general about it. Thank you for your time reading this email.
I can’t believe your marketing department has chosen the foul mouthed anti-American Megan Rapinoe as your spokesperson. You have lost a lot of business in my community and surrounding areas because of your poor judgment. Even our LGBTQ supporters are appalled at your choice.
Can they ask you to remove you glasses?
Yes Bingham drive subway does not do your coupons which is unfair will not go there again
Love Subs! In both Hemingway SC and Georgetown SC Subways when I order anything on the menu they say there out of that product drive all those miles to get a Sub and they don’t have my sandwich
Rapinoe? You people are really stupid!
Goodbye!
This is a complaint. First, you had the pervert Jerod, now you have this liberal lesbian doing your commercials. Both these people go against everything I believe in. Have it your way, but I will never visit a subway again. You people obviously are stupid as well as depraved.
I stopped eating Subway when you started using s kneeling socker player
one of the main managers at the store 903 E Bitters Rd Suite 103, San Antonio, TX 78216 came up to me and cussed and yelled at me and i felt extremely uncomfortable and unwelcome there.
I just saw a Subway commercial showing a lesbian soccer player Ropinoe who hates USA as your spokesperson. Done with Subway. You can do better. How about the one girl who wasn’t WOKE and stood for our Flag. That would be the person to be your spokesperson
Megan Repoho is offensive and isn’t a good spokesman, My family and myself are not buying subway
Get rid of the rapinoe broad. She is unamerican and a disgrace to this country. Millions are boycotting subway over your bad choice.
Subway. I am a hard working, proud American Father and Veteran. I take my two sons to Subway every week to get our favorite subs!… Well, I used to… Now that I saw a commercial with that horrible, traitorous soccer player, Megan Rapinoe, I will NOT be buying 3 to 6 subs a week from ANY Subway! Hope your “Wokeness” is worth the disrespect you are showing all us good, clean, hardworking, respectful Americans.
D. Nelson Parrish
D.nelson.paxxxxx @gmail.com
I placed two orders at store51941-0 today. I was given a receipt with the two orders both orders were paid for with my card. They are adding more to the card than the receipt is showing. They are commiting fraud. Please contact me at 913-549-xxxx
Why is the Subway on Metacom Ave in Bristol, RI still operating when there is COVID in the building? My Granson works there and there is one confirmed case. Also a second employee is getting tested and my Grandson is going to get tested. I can’t confirm if the owner is aware or not but my next call is the dept of health if this place is not closed for a deep clean!!! Stop the Spread so disappointed 🤦🏻♀️
I tried to use a coupon at your store, yesterday, 04-26-2021. Store terminal #2/A-316717, 1554 Saratoga Ave., San Jose. The coupon was for “any” footlong for $5.99. I had ordered a pastrami sandwich. When I gave the employee my coupon she said pastrami sandwiches were not covered by this coupon. I wound up paying $10.09, plus tax, for the sandwich. This is not right. I thought you should know about this.
Good afternoon, I am requesting an itemized receipt for the following purchase at Houston Hobby airport
Subway # 33606
Amount. $4.08
Card userZions # 5126
CC ending 0013
Date. 04/16/21
If at all possible I need this receipt no later than 04/30/21
Thank you, Carlos
Why do you have an anti-American soccer player. That is now doing your subway commercials. When she is the very one that threw our American flag on the ground. As long as this commercial is on television I will not visit another Subway.
I went to store#10684 @4126 Ayers. The staff is rude. T ordered a sub sandwich and want extra meat on it they told me NO! When I told her I would pay for the extra me she told me she couldn’t sell it like that. Today I placed an order and asked for salt they told me they was out. If I’m paying for extra serving why can’t I pay for it.
I came to a subway in odessa tx on 2633 north county rd west and the customer aervice is horrible they are rude disrespectfull and very unproffessional its an older women
Megan Rampone is a very poor choice for a spokesperson for your company. She sells nude pictures of herself on the internet and is a very poor role model for the youth of our country. She kneels during our national anthem and is disrespectful to our great country and she is not patriotic.
I want to make a complaint or speak with corporate hr about a manager at subway harassing me on my job at Walmart
The manager at the Subway in Berea Ky by Wal Mart is so rude to the customers. I was in there last week She was very rude to them because they asked if they could was their hands. So they left. Another woman told her she was rude the manger told her to leave her store. That was 3 people she ran off.
I just want you to know that I won’t be visiting subway anymore because of your commercials with Megan Rapinoe. She is disgusting and an anti-American and has no business being in a subway commercial
Megan rapinoe commercial. She seems like a hateful person. I choose not to patronize subway while you employ her
Want to talk to a person on the phone
Very bad customer service manager wasn’t professional was giving wrong formula on wrap sandwiches charging extra
I just came from Subway on Dolson ave. in Middletown N.Y and they refused to honor the coupon i presented which i recieved as a mailer,it was a horrible experience and i will never go back there again,please help.
I’ve eaten at subway for years but will not support your company if you continue to use that disrespectful female soccer player. She attacks our country on the world stage
I need that speak to the head office for the dayton lebanon pike store. I have a complaint about your managers causing a hostile work environment for my daughter. I will be reporting to the board of labor laws to for the way they spoke to her and I both very unprofessional. I have text messages from your manager and general manager that I need to send.
After rapinoe tried to step on the American flag when they won the world championships your allowing her to represent subway. I won’t eat there again. I will go on social media and post my thoughts there as well.
I’m a Veteran of the US Navy, I just seen a commercial of soccer player that was on the USA Olympic soccer team that took a knee during the National Anthem. How dare you as Company thinkbthat this good for business. I use to love subway. The worst business decision u as a company have made.
Went to get a sandwich at 6:35pm today at subway on mohawk blvd. Was turned away because the guy had 5 sandwiches to make. Went through drive thru waited for someone to answer and waited about 5 minutes then pulled forward to the window the guy didn’t even have a headset on. Very upset. Never in my life have I ever been treated like that!
Megan Rapinoe, the knee taking anti- American is your spokesperson !
Jersey Mike’s is now my go to place !!
Way way the Women’s team from the World Cup representing the United States acted M who you now have as a spokesman I will not buy another Subway sandwich have a good day
Wow what knee bending anti American people on your ads hawking Subway.
I’ll find another place for a sandwich , what disguesting wussy pieces of crap you are.
I love this country and you are helping to destroy it.
GOD help us.
I stopped at the Subway inside BP on Main St (Rt 13) in Mansfield Ohio the worker was not wearing a name tag but it was at 3:15 pm on April 25 – I asked for a ham and cheese with provolone and the worker told me she had to make it with Swiss according to the manual, I asked for it to be toasted and she put it in a paper bag instead of laying it on the toaster pan I then asked for a steak and egg white on flatbread again she said she couldn’t put it on flatbread because it wasn’t made that way in her manual and she doesn’t have egg whites I ordered a cold cut and then left I went to the subway at the Mansf Lahm Airpot and got the remaining 4 sandwiches I needed and they were made exactly the way I wanted them with my choice in breads and cheeses! I will NEVER stop at that location again I’ve never been treated so horribly at a Subway!
How dare you have Megan Rapinoe represent your company. I will never set foot in a subway again. Whe you represent your country in an event the world is watching. You should not take a knee during our national anthem. How dare you make this ok. Firehouse subs supports true American heroes. That is where my family will spend its hard earned money. Your choose of spokes people have always been questionable dating back to Jared.
Sincerly disgusted,
Curtis Nelson
I’m a frequent customer of Subway. Spent a lot of money over the years. Will no longer patronize Subway as a result of your ridiculous choice of spokesperson Megan rapinoe.
On 04/25/2021 at 13:33:15 at Subway 20356-0
3606 Nine mile Rd
Richmond Virginia 23223, I was treated with discrimination, rudeness, without dignity and respect as I requested two subway sandwiches by both of subway employees.
Your Subway in scottsburg Indiana is not hangover time for hours over 40 and is working miners illegal hours if you would like for this to not go to the news channel contact me my phone number is 812-820-xxxx thank you have a nice day
I find your commercial with the soccer star Megan Rapinoe offensive. With all the people in this country that are doing wonderful things this is who you choose to represent your company. What does that say about your organization? I know I won’t be eating there anymore.
You have that America hating Megan Rapinoe advertising for you?!!!!!
No more subway for me….EVER!!!!!!!!!!’
Ardmore Oklahoma store on grand Ave. You have two 17 year olds working alone. No manager to be found. And the two working have only been employees 2 weeks.
I love subway but while you have the vapid obnoxious offensive horrendous loud mouth soccer player in your ads.. We Are Done
You just lost a longtime customer by having that disgusting, anti American, anti Trump wench, Megan Rapinoe on your commercials!
I must wrote to Corporate headquarters regarding an outstanding employee. He is a Mexican guy in charge of the Subway location on 1111 N Fairfax in West Hollywood California 90046. I didn’t take note of his name, but he is in charge every Saturday, I’ve been going weekly for 6 months. Such an intelligent, nice, always goes out of his way for me…A very smart bright ,on the ball guy….Don’t lose him. He is one of a kind.
Your Derr Rd. store in Springfield, Ohio refused me service because I cannot wear a mask. Instead of taking my word for it, they told me I had to leave. I had tried to order curbside, but the app wasn’t working. I tried to call in and order, but there was no answer. I will be filing a complaint with the ADA and with the Attorney General for discrimination against a woman with a health condition and for humiliation. There was no need for them to refuse me service. The mandate allows provisions for those who cannot wear masks. There should be no humiliation when someone says they cannot comply.
I’m sorry to see that subway has bowed down to Megan Rapinoe after she trashed talked our country. I bet she’s happy now that she’s taking your money! Until she is dropped as a Subway sponsor, I will NOT eat Subway Sandwiches. I eat there at least once a week.
Megan Rapino? Bad choice! I’m done with subway as long as you are paying her. She does not represent American values. Get a true American spokesperson!
Hello, I am very upset with subway drive thru service in 1915 N. Conway Ave Mission, Texas 78573. I was there for about 30 minutes and the only thing the employee would say was, I will be right with you. They did that 3 to 4 times and just took off. There is a reason it’s a fast food restaurant. If I would have known, I would have gone to a restaurant. And, this has happen 3 times. Horrible customer service.
Subway, assistant manager refused service to us for not wearing a mask. There were no customers in the building it was at 930 and then as we walked out she cussed us
My complaint is that if all subways will cut up my tomatoes for a salad the subway in Domino’s Texas to set my tomatoes why am I going to stop and get a salad anymore at a subway I mean all the other ones will and they to cut them up I walked out and threw it in your face I am a truck driver and I stopped at all subways cross the United States and that’s the first time I’ve never done that I think you need your general manager to go down there and take your manager to be more service for you customers there buying stuff for the truck drivers cuz I was disrespected as a law customer I will think twice to stop in a subway now
What a pathetic joke u have become….unpatriotic punks nba players & lesbian soccer players as ur spokespersons …I’ll never order
Another bread sandwich!
I bought a sub that was turkey bacon and guacamole. Picked it up and got home to notice no guacamole. Charged the regular price but minus the major ingredient. I called the store but was told it’s fixed price even if the ingredients that you order are not available. How could this be??? If I order an extra ingredient you charge us more.
Rapinoe?? Really – it’s difficult to get get past her griping how horrible things are to the world – really makes me want to support you –
Hello Jake here again with anothergood idea. Just got my four subs, can you start labeling the subs so I don’t have to open ALL them up in my car to figure out who’s is who’s. Feel free to contact me for more good ideas
Please put kiosk at drive tru due away with speaker and have orders sent to printer at sub building station. Feel free to contact me for anymore good idea’s thanks Jake
Your store in Memphis TN on Union Ave the young lady had to close the store because she only one working store manager refuse to come and give her some help also she had to bring her children to work with her to keep from getting fired It’s a shame when the manager and district manager refused to come up there and give her some help she was trying to do her best we just told her we understand your situation don’t try to fix us no food and serve us because your children are more important and you don’t want nothing to happen to him lock the doors close the door and leave and I can vouch for that because I can’t get corporate in there because corporate needs to do better at Subway
Your most recent commercial managed to lose my business. If you support a person that hates America as much as the Soccer player u featured I will not longer do any business with Subway.
I will never eat at SUBWAY again , EVER! Not sure who the Marketing Genius is that put Megan Rapinoe in a Subway commercial. She kneels during the playing of our NATIONAL ANTHEM and she plays for our UNITED STATES NATIONAL WOMENS SOCCER TEAM. Plus at the end of the commercial she kicks a soccer ball at a guy calming sitting on a bench minding his own business, and knocks a cheeseburger out of his hand while he tries to take a bite. Bullying is NOT VERY ATTRACTIVE in our Society these days, but here she is.
Alot to report please
I have been a customer for subway#30031. Everytime we complain we get attitude.. There was one time I ordered a protein bowl and ended up getting food poisoning from it. This time we ordered food and my mom pulled out long strains of hair that was in it. All we got out of this was we can inspect the food if you bring it back.
Just read that Subway uses a lower-grade tuna and vegetables. Just wanted to let you know that I’ll no longer be patronizing your business.
I went to the Subway in Jacksonville Florida. 29656-0. The Manager is rude and obnoxious. I would like someone to call me back. 904-254-xxxx. Ty
On April 23, 2021 around 11:43, I pulled up at drive Thru on 5025 Santa festive Fayetteville Nc 28303. I wanted to share my experience @ the Subway here in Fayetteville, NC..
I was very disappointed on how your employees handle customer service, after waiting in drive thru, for 30mins. As I continue to wait, about five customers were driving off, when it was my turn to try and place my order, an employee came on the intercom and told me we will be their in a moment.. I want another 15mis no response. I spoke into the speaker before driving off, I stated to the employees I I will be contacting corporate office..
In my opinion as an experienced and well knowledgeable Customer Serviced trainee.. Their were Customer trained staff on duty.. to explain to the customers in an timely matter about the wait time.. it was just unacceptable for customers have to wait an a drive thru.
your female soccer “star” has inspired me to NOT go to any Subway anytime in the future
I will never eat another meal from Subway as long as you have that fowl mouthed America hating Rapino as a spokesperson
Milan, TN has run out of bread again. This is at least the third time in 2 weeks that this has happened. We are in the middle of all our summer and spring sports and can’t eat here because of bread shortages!! I mean this is supposed to be a staple and our local staff can’t be managed to have enough or are to lazy to plan ahead. This is getting unacceptable.
I’m writing now, could not use discount when placing order bogo50, employee couldn’t help with this at pickup time, called manager no answer and mailbox was full, tried calling Tom Copper, no answer no mail box, so next best thing call corporate to see if you could look at this issue… thank you.
I just spent 22.00 in your store and got home which is 5 minutes away and the bread is hard as a rock. I tried calling the store multiple times and no one will answer the phone. Plus the did not give me a receipt!
I visited the store at 7569 E.US HWY 36
Avon, Ind 46123. I was treated with bad
Services this morning 04/22/2021. The person that took my order was very rube in front of his other coworkers and two other people that was in front of me. I order a sausage and eggs cheese sandwich. The men said that they no longer carry this item. I ask was was it still on the menu. He said rudely we haven’t taking it down.. So i then said i ‘ll take a steak and cheese. He ask me again i said steak and cheese. He repeated what i said. I saw him placed
Bacon on the sandwich and cheese. So i’m thinking maybe bacon comes on it
.So i look at the menu again just to make sure to see if bacon was supposed to be on the sandwich. And it wasn’t i order steak and cheese sandwich he ask what kind of cheese i ask for provolone cheese and he place that in the toaster in which I didn’t ask for. Then the other coworker took it out of the toaster place it down. The the guy that took my oder came back over to ask what i would like on the sandwich. The i said i order a steak and cheese bacon. Then he going to tell me i did say bacon i said no i said steak and cheese. He then said yes i did ask you. And all this is going on in front of two other customer. The in said that he dealt with me before. I I haven’t been in the store for a while because of Covid and i haven’t see this person before. Then he said something about wearing a mask in which i had on. I just wanted you to know the kind of person that you have working for your company. I went to another subway and had a good experience
Watching Mia Hamm kick Soccer balls at men, isn’t acceptable on any level. If it were Ronaldo kicking balls at Random females or Mia Hamm all hell would break loose. Rethink the commercial .
Go to jersey mikes instaed. Subway doesn’t know their people. I loved subway and promoted them o er others. For them to hire her is as bad as Jewish people forgiving hitler. She hates america. And I hate subway for hiring her
I will no longer go into subway over that in American witch who kneels at the flag. What a kick in the teeth of a good American company. Looks like jersey mikes for me. Never been but it will be my go to for now. Unless subway publicly fires her.
Do you realize that after setting up a account and logging in, there is no where to ADD a Subway Card for your points??? I have clicked everything and Nowhere does it let me ADD my New Card? What the heck? Please Explain how I am supposed to Link my Card with my account and get points?
Went to subway in Ocoee Fl tonight no fresh lettuce at all asked for lettuce all they had was some brown lettuce at the bottom of pan as usual. I’ve been going to two subways for 5 years same thing every time it’s unacceptable and also I’ve been buying subway for 40 years. And they didn’t have masks on standing in back room wen I opened the door they put em on. Then the one girl doesn’t have mask on right nose hanging out then they don’t no how to put cheese on right then they didn’t put the acquired amount of ham on my sub this is definitely not acceptable. And then the other girl with mask on wrong ran to the back. I don’t think I’ll be eating Subway any more. We have sobics too a little expensive but not no drama like subway. I have receipt for the two subs I bought also. Wat happened to subway nobody is teaching these kid x. That’s unexceptionable. Again wat has happened to subway. I have to tell em how much meat to put on a subway how to put cheese on. You definitely need to fix this. Hope u have a good day because I won’t. My name is randy. Been putting this off for 5 years here I’m just tired of. If ur going to advertise eat fresh give a fresh food that simple an decent sandwich artists
Its 820 when i walked into subway on east ridge rd a man walked in right before us and immediately the lady told me he was the last customer when they still had product that she was still able to sell. She said they were closing early and when i said its only 820 she told me by the time she would be done with the guy in front of me it would be 830. So i called and asked when the manager would be in the guy that asked repeated it to the lady next to him and she started laughing. Then she took the phone and aaid she was the manager and with the attitude she had i told her i didnt want to speak to her and asked when another manager would be in and preceeded to tell me shell be here all day tomorow. I am normally a respectful person but for the fact of how i was treated when i asked for a different manager she said why and automatically assumed i wanted my subs warmed up instead of just asking mw while i was in there. Instead she told me she has alot of things to do still. So unfortunately did say profanity because of the way i was treated And how she refused to wait on us. The moment i hung up and we went to pull away she came walking out of the store trying to fight me after saying she was to busy to wait on me. I would really like to have this situation dealt with because the way i was treated was just unacceptable. And then when i call i was laughed at.
Sandwich made with wrong sauce, had allergic reaction. Had to use epi pen and benadryl
My 11 year old son Payton Nolan slipped on a very wet floor in your Versailles Missouri store and hit his head very hard. The two young ladies behind the counter didn’t know what to do. You can contact me at 573-286-xxxx
I visited your Ocala, Florida location on blitchton ave in the foxwood plaza. As I noticed a hand written “be back in 15 min” sign on the door, I proceeded to go into a empty restaurant. After waiting for long minutes your employee emerged from back and asked us our order No explanation, no apology, and not real sure she washed her hands. As we gave our order and discovered no white bread, that is when we walked out. Why is it your employee can have a smoke break outside while your restaurant has no bread? I waited so long for your employee to make surface to the front, that my husband moved our car to better parking spot and seen your employee out back smoking.
Then as we got into our vehicle, your employee then locked your front door and I guess went back to smoking. This was during 5-6 pm
my coupon was not honored in store # 518-0, it expires 06/11/21 we are in april 2021, i just clipped it off the saturday paper, this is a new coupon , ended up paying full price for two footlongs. please please check this stores computer , i would have never went into subway had it not been for this coupon.
Worst experience at subway ever. I went on 4/20/20 to get some wraps and they didn’t even know how to make them or wrap them. Worst service ever at a subway.
Subway #31764
12829 Aldine Westfield
Houston TX
Would like my money back. I posted pictures on their website reviews
Would be 5 stars. I love subway but now you hired rapunzel for ads. So I’m boycotting subway. She is entitled to her opinions but I draw the line when you throw the flag on the ground of the country your suppose to represent.
I’m with you. Boycott subway
I will no longer be a customer of a company that uses an Anti-American soccer player for a spokesperson.
I’m with you. Boycott. How do we get her thrown out
I purchased a steak melt sandwich i w was charged $11.42 i did not see a sign that said gave a price I would like to complain about that and the lrice if that was the price.
Not happy with your choice of company spokesman Megan Rapinoe in your new add. I consider her behaviors and views un-American…si no more subs for me.
I was trying to use subway app and couldn’t figure out how to get the discount. I called store for help. Young lady didn’t know how to add discount and decided to give me the discount manually. My girlfriend went and picked it up and payed in store. My card was also charged. I called back the same night and was told the charge would be refunded. A week later it hadn’t been. I called again. My name and number was taken and a week passed. No call. So I called again and was given excuses by the new store manager. I didn’t want to hear that as there is no accuse for a lack of costumer service. New store manager hung up on me! 2839 Carlisle Albuquerque New Mexico. Called home office. (203)877-4281. Was given the same exact treatment and quickly disposed of. Hung up on again when
I asked for the name of personspeaking. I Called a different store locally. (505)312-4231 and asked if I could be given a local number to call. Name and number was taken. Been waiting 30-40 min no return call so far. I am disgusted by the treatment of this company and there representatives. Keep the money if you are that desperate for it! You have no human who is competent and willing to provide a quick and easy solution to a accidental over charge to satisfy your customer and insure repeat business.
I was wondering why the subway’s stopped chopping their salads
i wanted to let you know about the fairhaven vt subway, maple fields. your manager has some real issues no trespass orders on people virtually no reason and this has happened to numerous people you need to figure out what the problem is also your subway at that location for some reason is not to special green roast beef no joke. i could tell you more but i think when you investigate it around there and speak to the queen victoria your manager slash control freak. it would be a much better place
I had a horrible experience today at my subway that I go to by my work place store number 29647 . The manager there clearly told the lady making my sub that’s why I don’t wait on this customer I give her some someone else. I felt really insulted . I bought 2 foot longs and a wrap my transaction number was 900xxxx they were so rude and laughing at me .
Just want to offer my disappointment in Subway choosing a very controversial figure to be the face and voice of Subway. I’m speaking of Meghan Rapino. She has been a very divisive figure within our country which has been spiraling downward. Anyway, I will no longer be ordering from Subway. I will be switching to Jersey Mikes for my lunch sandwiches.
I was In the Fairhaven Maplefields yesterday April 19th in the store they have a Subway restaurant and I went to get a sandwich and I was stopped in the parking lot by a cop who said He was issuing me a trespass order for a derogatory comment I supposively made…. I asked the cop what the comment was and he wouldnt tell me he said I had to contact corporate which I find odd If I had said anything why couldnt the cop tell me? The manager Victoria Henry Has a personal issue with me and is saying thiings to get me out of her store, I use to work there in 2019 and had left due to a very toxic environment…. I have witnesses to say that I am not a trouble maker in that store, and I even have a witness in the west rutland subway that would tell you What a really good person I am her name is Jennifer, and the other girl in west rutland her name is Danielle would all say im a great person…. Why is it that this location in fair haven cant keep any help in the store what so ever? If you go back to records people have left in droves and tresspass orders have been handed out there like crazy, Even if I hadd made any comments it was nothing threatening, I didnt threaten anyone, I didnt bring a gun and run my mouth, Tresspass orders are done from threats this was done out of spite…. please investigate this location in Fair Haven vermont at the subway you will see for yourself and talk to people there you will get totally different stories than what victoria henry is saying…. If you would like to talk to me personally My number is 1-802-265-xxxx Thank you…. Marlee Brock!
ReStore in Crossville is closed at 20 minutes to 10 20 minutes early on Monday April 19th 2021. I came to the drive-thru knocked on the door they’re back there they just don’t want to come to the glass and because it’s not 10 yet. Very disappointed I actually ate here earlier today and was coming back again I’ll never come to this one again.
Since you chose someone that hates our flag and is pro transgender for women’s sports to promote your business then I will not be a patron of yours any longer.
Megan rapinoe. On your commercial I will not visit subway again
I went to Subway in Maquoketa Iowa and got a 6″ Spicy Italian And the bread was so hard that I had to cut the whole top of it off And it was so dried out that I don’t know why you guys do not cover your bread once it’s baked this is not the 1st time it’s happened but it will be the last time I have never complained to Corporate before but it’s starting to get really old. The bread is kept in that cabinet all day and dries out I’m tired of wasting my money to try to have a decent sandwich.
I need someone to call me back
806250xxxx I need to file a complaint.
Hello. I keep going to Subway on Miramar Road in San Diego California. They are always closed at lunch it seems.
The girl who is the manager is always in a very bad mood. And today at 1:20 pm
They came out of the back and said they are restocking. That they are closed. Something is very wrong there! You must be losing money. The girl clearly does not wish to be at her job. Do you know how busy it is at this location at lunch?!
Than you.
Why are you distributing coupons in the Philadelphia region when the restaurants are not participating in the promotion?
ommercial, I can’t think of a more reprehensible individual to select to represent your company. One who denigrated our American National Anthem while supposedly representing our country during the recent World Cup. I, for one, will no longer be purchasing your product since I can only assume disrespect for country is a a quality you evidently agree with.
I have never been so degraded in my life as I was Subway #1239-0. I got a tuna salad when I got home the salad had gnats on it. I opened the lid and they were wallowing in the sauce and tuna. I have video to prove it. I called them and asked for the owners name and number. I was told they oils not give me the owners number. I asked for her name and was immediately hung up on. That in old school terminology is poor customer service. I called back they said what do you want I said a manager. They wouldn’t give me one to speak to. I was told I could drive 20 mins out of my way to bring it back or just shut up about it. My 16 year old was appalled I was being talked to in any such way. I will NEVER visit this store again. I also will post on every social media that I can about my experience. There is no since that people can not be nice and treat customers with the respect we deserve because we pay our earned money to eat at their establishment and get treat like the trash they throw in the dumpster. Please send me a response email that this was received. I am just dumbfounded at the treatment that I received.
Yesterday I requested a sandwich from subway and someone from subway sent a message to my sister telling her the sandwich was ready for pickup. She went to the store I asked where I wanted it but it wasn’t there. I did pay for it but No sandwich. Please help me resolve this. Thank you!
Hello, I live in Buna Texas. I just went into our local Subway and picked up my salad that I had ordered online. I asked for it to be chopped up like I normally have to do when ordering online. To me this should be standard with a salad? When I got there to pick it up I was told that Subway no longer could chop up a salad? So I have a salad with ham, cucumbers, bacon etc… that I have whole pieces that I have to chop up myself before eating?? I don’t really understand this at all, and If I am paying $8 to $10 for a salad … I would like it to where I can eat it.
I sent an email out yesterday, I’m in need of speaking with the owner of subway in kingstree sc, either by email or on phone thanks.
Ordered online at Remus Michigan store. They said they never got an order and I want my money back
I was at the Subway at 726 E Main St Suite B, Lebanon, OH 45036, Sunday April 18 and bought a few sandwiches. My other family member sandwiches were fine but when I took the second bite of my sandwich there was a hair clip/pin in my sandwich. When I returned to the store in attempt to get a refund for just that sandwich and not the others the employee called his manager and indicated that he was a minor and were not allowed to give refunds. He told me that he could give me a new sandwich and I told him that at that point I no longer had an appetite because I had someone’s hair clipped in my mouth. He again told me that he could make me a new sandwich and I questioned why he could not give a refund as a minor when I had worked in retail is a minor and gave refunds all the time. He said that that was Subway’s policy. He also was a little condescending indicating that he didn’t know it how it got in there. I indicated to him that as a bald man. I don’t know what came from either. My biggest complaint is that I was in town for a soccer tournament and this gentleman kept telling me to come back Monday when I could talk directly to the manager. I let him know that I won’t be in town and I would like to have this taken care of now. He did give me the manager’s number who he was just on the phone with prior to me leaving the store but when I called the manager would not answer his phone. All I asked for was for the one sandwich that had the clip in it to be refunded not the other sandwiches that I purchased. Having been in a service oriented business I just feel that this is horrible customer relations and that you as the corporate office should hold your franchisees to a higher standard especially when a mistake has been made. I ended up giving them my sandwich back and walked out without another sandwich because I was not in the mood for another sandwich and without a refund. Just thought corporate would want to know about how their franchisees behave.
Hello I was at one of your locations in Newburgh ny store number 12835-0 with my elderly mother today. She was asking for the price of her sandwich and your employees was down right rude to her. He also snatched my mother money out of her hand and was very disrespectful to us because of our skin color I hope that we can resolve this issue as soon as we can.
I will not buy another sandwich from Subway as long as you have Megan Rapinoe, Who refuses to stand for the national anthem, featured in your commercials
I placed a mobile order at the subway in wildersville tn. When I got there to get my order the cashier said that there was a problem and my mobile order never went through. Another customer was there also with the same problem. This was Tuesday of last week…it is now Monday and I have tried to call numerous times to get my refund and nobody will return my call. I talked to the owner and he was very rude with me. He couldn’t give me any information as to when I would receive my money back. I have the order confirmation number and proof my account was charged.
At Subway in Madison Heights, Va
I stood at the counter for 15 minutes yesterday with no sign of any one working!!!
Finally when a worker does show up, she was Hateful and Rude with me.
This happened approximately 3PM on April 18 ,2021.
I expect some type of compensation and an explanation
I just watched one of your commercials on TV, and Megan Rapinoe, where you think it’s real was in it big fire. I do not this went beyond like her beliefs I do not like what she stands for, and because you have her in your commercials I will not be visiting or buying any product from your establishment.
I am very disappointed that Subway has chosen to put anti-American soccer player, Megan Rapinoe in one of your commercials. You just lost a customer!!!!!
I’m at Subway over on Hamilton and Spokane Washington and the lady that’s in there is by herself and she’s new and help me to get more people to work here or something man I’ll work here maybe I don’t know not if you’re going to leave me by myself but service is great except she has a lot of orders in front of her and you guys need to do something about that
I just left subway in kingstree,sc,. When I got there 2 people ahead of me wanted tuba, they didnt have it, they left, I ordered a 6in bacon, toasted with shredded cheese, , she only cooked bacon, not the whole thing toasted like i ask, then she wanted to argue w me that it didnt do bread right if its toasted but didnt explain that to me, an wanted to replace the already cooked bacon back in the oven to retaliate it, I then said where is the manager, she said she isnt here she is at her other job, I said where is the person in charge she said there is noone in charge. Well here you go subway corporate yall need a new store owner or store manager for the subway in kingstree, or yall need to make a trip here to kingstree sc soon
Why is the Subway in Walmart in Smithfield closed on Sundays
I’m from Louisville Kentucky and I went to the subway in the Southland Terrace location. I was treated very rudely by both of the workers and one of the workers even yelled at me. It was a Horrible experience and something needs to be done. I went to this location Sunday evening.
I ordered a sandwich from the subway inside Walmart and I was charged for it. But it turns out that the restaurant does not have my order so I thought maybe it was sent to the subway next to Walmart and they as well don’t have my order. So not I have no sandwich which it really isn’t a problem. But the problem is that I got charged for one. Please help resolve this matter. Thank you!
AS LONG AS RAPINOE IS YOUR SPOKES PERSON I CHOOSE TO BOYCOTT YOUR PRODUCTS
BRING! BACK! JALAPENO CHEESE BREAD!
Hello, my family stopped by your Layton location. The one on Hillfield Rd in Layton, UT. We weren’t greeted for a few moments. While waiting for our order to be placed we noticed a lady making the drive through sandwich with no mask covering her mouth or nose. We also observed another employee completely smashing the bread they were cutting and proceeded to make the sandwich. I’m talking this bread had no volume to it what so ever. We then decided we did not want these employees to make our food so we left.
I am sick a tired of going the the roseburg Oregon subway at walmart and being told the toaster is broken or they just put ice in it or they are out of pretzels it’s the only one out of 6 locations in our town that has them but over and over again I’m given lame excuses for not being able to get one if this was a one time issue I would over look it but it’s not
I went to a Subway #6252 -0 and I presented a Subway coupon buy one footlong get one free . It was not a bogo coupon but the manager refused to take it . His sign says no buy one get one free bogo but this coupon was not a bogo the manager refused to scan and take the coupon . I would like at least a free subway to honor my free sub . Mail a 6.50 check to be mailed to my house . 709 39th place Fairfield, al 35064.
Take out salad
I am very annoyed with the Grove Hill, AL subway location. I ordered and online order and received an email it was confirmed so I get to the store to pick up my order 1FBCB99D-C4 and the store was closed. I will be needing a refund for the order I did not receive due to it being closed at 5pm.
subway at 13009 Hyw 99 Vancouver Wa
the young guy refused to make me a GF salad was told I had to put it on a bun ,I can not have bread this was sat 17 1150 am I have never had a problem getting a salad before I can only get lunch at SAubway
I was a customer at store# 12941-0 on April 16, 2021 at 11:50:44. Served by 713 Sarah. I’m contacting the leadership requesting that Sarah be recognized for her Professional Courtesy, dedication and hard work. Sarah was along in the store taking call in order and serving in store customer. She was very respectful Constantly Apologize request patient as she executed the work of two people she was overwhelmed with the business operation of the store. But handled it with a smile. If possible, she is well worth
a Recognition award.
Respectfully, Aj Williams
After calling five times and getting no answer and getting hung up on, I finally tried the Subway on Queens Ave in Yuba City, CA, who promptly took my order. The store that would NOT answer their phone and also hung up on me twice is the store located on Butte House Road, Yuba City, CA.
Very terrible customer service! 😑
I had coupons for buy one get obe free showed the guy he fixed subs then at paying register said will not take coupons so i paid 28 dollars for 3 subs should have been 14 dollars very dissappointed 3502 concord parkway hwy 29 concord NC 28027 subway..
Worse sandwich I ever had we live in St.Louis we drive to Biringham 4-6 times a year I stop at Subway on there and back and never been this dissatisfied if I were a first time customer you would have lost us forever store#55273-0 serve by 999997 04/16/2021
Complaint…i have been getting subway from you store on camp Robinson rd in North Little Rock Arkansas for 3 yrs +…and today my hubby went to get my sandwich…he was met with discust looks, he was meant with attitude…and the person who made my sandwich wouldn’t didn’t do it the right way…it was foot long tuna and he didn’t smash the tuna with a knife HE USED HIS HANDS!!! That’s nasty!! They didn’t clean up before my sandwich was made as my hubby asked…and what was just as bad the damn owner was there not doing anything!!
I am at your location on Union and no bread I had a gift card.and can not cancel my order
When using your app to order a to go, how do you select individual ingredients on your subway? I choose pickles NOT cucumbers on my sandwich. I have asked two of your employees & they cannot tell me. Why not have a list of the ingredients and let the customer select, as they do when ordering in person?
I have a complaint on one of the subways if someone could please contact me I feel I was discriminated against
How can you charge tax on a gift card purchase, and then have to pay tax when you purchase something with the gift card. From now on, I will be purchasing gift cards at any other food location so I am not DOUBLE taxed!!
Get it together Subway. I will not step foot in another Subway, no matter how much I like the food until you stop cheating people.
When I walked up to the counter she didn’t have her mask over her mouth, I said shouldn’t you have your mask up she said oh it keeps falling down. I ordered a steak melt halve sandwich the lady on the meat in gave me a tablespoon full of meat everybody in the line noticed they start saying that steak sandwich don’t look like the picture and I kept saying is that all the meat she never answered so the other lady asked her how much meat did you put on there so she got some more meat and put it in the microwave and added more meat. I don’t want to see anyone loose their job, I just want to see more respect for the customers. She was the heavy set white lady don’t know her name didn’t see a name tag. Subway#20070&0 Phone843-726-5008, 698 King’s highway, Yemasee, SC, 29945
Server by: 18 4/16/2021 1:30:24pm
Term ID-Trans 1/A-270427
6″ Steak & Cheese sub
When I walked up to the counter she didn’t have her mask over her mouth, I said shouldn’t you have your mask up she said oh it keeps falling down. I ordered a steak melt halve sandwich the lady on the meat in gave me a tablespoon full of meat everybody in the line noticed they start saying that steak sandwich don’t look like the picture and I kept saying is that all the meat she never answered so the other lady asked her how much meat did you put on there so she got some more meat and put it in the microwave and added more meat. I don’t want to see anyone loose their job, I just want to see more respect for the customers. She was the heavy set white lady don’t know her name didn’t see a name tag.
As a person who Is Bi..
I DO NOT like the commercial with soccer player..
It’s very abusive,, it promotes violence if you don’t see things her way.
other places don’t promote violence,,This promotion isn’t very appealing,,Makes me want to go somewhere else.
And is she ANTI men..
That seems to be her target
Your commercial with the pink headed , anti American, foul mouth soccer player, is disgusting. NO more subway for me.
I ordered online at Firetower Road in greenville nc today 4/15 and received an email that my order was ready. I also paid 32.49 for order. When I got to store she said my order was canceled because I didn’t answer my phone and they had none of the bread I requested. I did answer the phone but the person could not speak English so I hung up not knowing who he was. She told me she could make them again but I would have to pay again. My other money would come back in a few days. I said no I’m not paying again. She said I would have too. I think this is very poor business. I will not visit subway again and will share with family and friends my experience.
Received a Subway flyer in today’s mail advertising a Footlong for $5.99. Two Footlongs are $12.99. Does it actually cost more to order two Footlongs or is this an error. Also, the price for three Footlongs is $17.99. Please explain the savings and/or benefits to me of buying more than one Footlong.
I brought a tuna salad the bread was gummy. When i got home i called and the manager refuse to make me another sandwich
Subway in Louisville Ky unit 5 refuses to take subway coupons I will NEVER eat at another subway again I went and bought Chinese and even spent more money there! My family normally eats there several times a month but I will no longer support them and will be taking this to social media.
So I went to one of your subways in Glendale Arizona on 83rd Ave. and Camelback Road it’s south of Camelback on 83rd I went in there was a long line so I figured I’d go to the bathroom first and then come back I asked the lady for the key to the very restroom she tells me she doesn’t know where it’s at twins around walks away and proceeds to ignore me totally I’m so excuse me ma’am there a way to let me in the bathroomShe proceeds to continue to ignore me customers were like wow so I left nor did I order food this needs to be address I understand with Covid
I was maskI was courteous she was rude
Sincerely MrsDonna Wojtak
xxxx W. Turney Ave
Phoenix, Az 85033
Had one of your supposed managers talk crap about the way I wanted my subway I have been a long time customer because I love subway but it’s none of their business how I wanted my food
Why do subway have signs .That Fresh Melts .but they don’t have a press.
I stopped at your Tipp City, Ohio Subway to get my lunch , I got a 6” Turkey with veggies , opened my sandwich to find the core of the tomatoes not cut out ! So gross, glad I looked at it first !!I have pictures if you would like them !!
Yes hello, I recently visited the subway in Vincennes Indiana on 6th Street and I ordered double meat and cheese on two different footlong sandwiches and did not receive double meat or cheese on either sandwich. this is not the first time this has happened about 2 weeks ago the exact same thing happened. I wasn’t worried about it the first time but I’ve spent almost $25 each time for 2 ft longs with double meat and cheese and did not receive double meat or any cheese at all. Each employee apologized because they were the only ones there who were scheduled to work so you can’t really blame the employee. Maybe they’re just short-staffed. I’ve called the restaurant multiple times and tried to call corporate multiple times and can’t get an answer from anybody. I would like to speak to someone about my orders. I would be happy to speak with someone in corporate about these incidents.
– Unsatisfied customer-
I went to subway in New Milford nj the owner didn’t want to take the coupon that I had for the foot long he took it finally he gave me a hard time said all subways are refusing them because they don’t make money
Had poor cs at 600 huffmeister location in tx. the person tried to over charge me for and item and just delivered services that were derogatory till I just left so that I wouldn’t have to bear another minute of it. just bringing this to someones attn so you are aware. Tx
Tried to use subway app. Will not load. You will lose sales. Please fix.
MACON MS SUBWAY NEEDS HELP . THEY NEED NEW MANAGEMENT. DO YOUR JOB MANAGEMENT.
Disregard supplier we can advertise fresh melts make any footlong melt a dollar more Ulta coupons 4 foot long 6th and Stubbs all say fresh melt excluded kinda like bait and switch retarded flyer should be taken down
Hey I really love the subway sandwiches, and I was just thinking tonight you guys don’t have any hot or mild sauce for the subway sandwich?
When I tried to order from your website, it gave me a promotion for buy 2 foot longs, get 1 free. I took the time to customize my sandwiches. But when I tried to check out, it never confirmed the payment. Instead, it returned to the order screen. I tried to submit it again, and it told me there was a problem with the order status. So I closed the browser, reopened and logged in. Did it all again with the same result. I called the store and they did not have the order. I tried to use the App, but the Buy 2, get 1 offer was not available. This is not the first time I have had issues with your website and App. I ended up ordering lunch from Panda Express. Their website works. This evening I checked my credit card online and have two pending charges for Subway. If they go through, I will be submitting a fraud complaint to have them reversed. I am extremely disappointed with your website. These days EVERYONE allows online ordering and most also have curbside pickup. Curbside would have been available if I could actually order food. As the largest fast food franchise chain in the US, I would think you could do a better job with the website.
Why for coupons in southwest Michigan it’s 5.99 for 1 any footling but for 2 it’s $12.99 ?
Every time I go to this particular location, the manager is rude, never interpersonal or friendly and always change the rules every time I have went to buy. Today the excuse was that the register wouldn’t allow me to use a valid coupon. I would like to be reimbursed, tho I don’t plan to visit that location EVER again. Store number 3014-0
I put 3 gift cards on the app and every time I go to use it it says declined I would like you to refund my money the cards are 17.70. 20.04 and 7.53 I’m tired of this happening all the time
I tried going on line to order your Bogo as advertised and website would not let me order. I told the person that took my order and said he couldn’t honor Bogo and that I had to order on line to get promotion.
I have a serious issue with my online account. I do not have a card so I cannot redeem my reward. Can somebody call me? I love your subs, but your reward program is worthless to me. 313-533-xxxx
Bad attitude given even said that she was tired of making subs
I went to Subway with a coupon. They said the coupon had been used. That was not true. I just cut the coupon from the page. Im the only one who has assessed to the coupons. I live alone. So what happen. Where they trying to scam for the $2.19 change?
Went to Subway in Santa Nella California and they rejected my coupon for a footlong hot pastrami. Is thIs acceptable? The coupons come in the mail and I live in the neighborhood. I explained to the clerk all other Subway stores in the area accept these and she said it was the owner Policy.
My rewards card was used in Las Vegas and I live in NY I would like to know if I was hacked and if so how do I fix it. Password was changed
I placed an online order Friday evening, 4/9/12. Right after I submitted my order we decided someone else wanted to add a sandwich to my order, I WENT BACK ONLINE and added the sandwich to my order and submitted again. I don’t have the receipt # because the receipt did not have all the information a normal receipt would. The charged me for the order I submitted first for the amount of 35.90. Then they charged me 48.30 for the order I added the sandwich to. I FINALLY GOT someone on the phone from the Subway Store #24829. 402-573-5779. The woman that answered said that I should have called and canceled the first order. NOWHERE on the website, where it shows you can edit your order, does it say to call and cancel the first order. So my account has been charged both amounts. The only that is correct to be charged is 48.30. The woman told me there was nothing she could do at this time. WHAT? Please credit my account for 35.90. I do not want credit for the store, I will not ever go to this location ever again. They also screwed up my protein bowl, they didn’t give lettuce, and the meat and cheese was suppose to be 2x, but it was not, not cheese at all. Again, I will take that one, but I want my credit to my account, for 35.90. And I have sent 2 emails previous 2 this one, and have not had a response. Next it will be posted to social media.
Subway hickory pa. I ordered food last month n there was a hair in my food. This week I ordered food. Nothing was toasted everything was cold. They riped me out of meat. N saying I’m wrong about the amount of meat on that sandwich n I worked 6 different subways n it’s my favorite sandwich I think I know what’s on it. After asking for a new warm sandwich I was told there was nothing wrong with my sandwich. When they toasted my foot long they had 2 other sandwiches on the tray. N I know it’s suppose be one sandwich at a time n they all have different cook times. I waited 25 mins for two pizza and two sandwich that was supposed to be toasted.
Just wanted to say Subway had the best chopped salad around. And now you don’t chop it up. Now I have to find new place to eat
Hi, I work for Checkers & Rally’s Corp office – we are looking to do some orders for all of our corp stores as staff appreciation. Can someone please reach out? (727)748-xxxx Trying to find out if you have a corp agreement. We have roughly 270 stores that we are hoping to send sandwiches to.
Ordered 3 subs from your 425 State St, Erie, PA 16501 location, when called to report issues with our food employee on other end was not polite an kept giving us excuses to speak w a manager. An at time did not have a way ro get back to store as my wheel bearing had broke. I ordered 2 chicken bacon ranch subs in which one was extra bacon extra ranch pickles an onions the other had olives an lettuce niether had ranch nor did it have bacon. Mine did not have pickles an onions. The tyeriaki sub did not have banna peppers as requested. An all the subs chicken was cold. My husband ended up throwing up what he ate. After cal lo ing back this morning to get a manager after haven no success yesterday evening the manager reported there was nothing they could do an never addressed the poor servuce with the employee an employees conduct.
I have tried 9 times to call Healdton okla subway.. No answer was hung up on.. I pull to the window only 1 person inside.. No customers at all. Wouldn’t let me order at window.. So I pulled around to call in order she stood there with phone in hand and didn’t answer.. Julie
The subway manager and assistant manager in melrose mn store # 21266-0 are taking personal calls while on the clock talking swearing when there is customers in the lobby and smoking a thc vape pen while standing outside the back door of the melrose mn subway location. Both the managers do not follow the dress code.They stand in the kitchen and talk about drugs and make personal phone calls.The training is absolutely terrible. And now she’s refusing to pay me claiming I’m not owed a pay check when I know minnesota law.
I have been trying to get my money returned..on sunday easter april 4, i ordered online not knowing subway was closed…i received confirmation email and when i arrived subway was closed..i contacted subway lady said matter would be solved and it has not …. confirmation number was f61752b8-c7. Order date april 4, 2021. At 6:15 pm $10.23
Need more than one person making sandwiches now that COVID is end. Lines backed up in Seattle stores.
I went into your store to order lunch. There is no mask mandate in columbus ms. The employees said they couldn’t serve me because I wasn’t wearing a mask. Also there was customers in the store eating with no mask. The address of the store is 525 tuscaloosa rd columbus ms. If you can’t get reach out to in a reasonable time. I know plenty of contractors in this town, that has no problem eating their lunch elsewhere.
If I am asked what kind of cheese I want on my sandwich and mozzarella is on the list then why can the Donaldsonville location choose to charge me extra just because I want mozzarella cheese. I don’t want extra cheese so that is not an extra charge. No other subway location does this.
Having teenagers that don’t know how to make subs can’t even pick up a sandwich and its soggy you all should feel ashamed on this sandwiches they made I wouldn’t complain but this is the second time they messed up
Someone used my account to purchase a sub at the subway In Brooklyn Park
I ordered a footlong from your store number 17452-0 in channelview tx on 4/12/21 at5:02 pm….my purchase was $22.55 for a footlong and a turkey prt bowl…DIDNT EVEN GET THE FOOTLONG!! I HAVE ATTEMPTED TO CALL THE STORE 6 TIMES ALREADY WITH NO ANSWER!!! THIS IS VERY UNACCEPTABLE!! I FEEL LIKE REPORTING THAT STORE TO THE BBB.
I witnessed a horrible thing at subway today. I overheard an employee in the bathroom CLEARLY throwing up, and then I heard her arguing with her manager about being able to go home! Like her boss was threatening to fire her for being sick. I wanted to call corporate, but since they’ve switched to not actually responding, I’ll just call Oregon health and safety administration instead!
Today I visited the subway in walmart supercenter on manhattan blvd Harvey louisiana. I ordered two foot long sandwiches. Had no problem w server. But we both found a human hair backed between the cheese and meat. Needless to say the rest of our meal was no longer appetizing. My total was 13.74. I would like u to look into this for me. Would love a refund. Store #67653-0 walmart #2706
My local Subway (Saint Simons Island, GA. 31522) is turning off the Subway app and also the store telephone. I don’t know that this is always the case, but I have experienced it twice myself.
The first time it happened, I went to the store, and the manager said she instructs employees to turn off the app and phone when the restaurant gets busy. It happened again yesterday. The app said something to the effect that my double-meat tuna salad bowl was not available at that store. I tried to call, but no one answered, so I went to the store, and told a female employee what had happened. She didn’t provide a satisfactory answer, and I left without ordering anything.
I am 68 years old and have type 2 diabetes, so I have two strikes against me for purposes of contracting Covid-19. Because of that, I now avoid going into restaurants, except for takeout. Even then, I prefer “touchless” curbside takeout and online payment whenever they are available. Although I invariably wear a mask during the infrequent times I go inside a store, I feel that your employees at this location are nevertheless putting my health in jeopardy needlessly.
Please call me at 912-230-xxxx to discuss your company’s response to these incidents. Thank you.
Bought a salad very disappointed. Bowl was maybe half full. Asked for more spinach told it would be extra. Also bought a6 inch sub Black Forest ham got 2 pieces of ham. Well not return to Sodus location.
Regarding store in Galt California. Rudeness of emoyee and they talk about owners too. No one called me back i left 2 messsges
I went to the subway in White hall. I purchased 3 sandwiches. i specifically told the man what i did not wont on my sandwich. I said no pepperoni or, cheese, or tomatoes. My phone rung, and i stepped out to take a call. I came back in and paid for the 3 sandwiches. I was in a hurry, and i ate as i drove. All Of A sudden I couldnt breath, and i had severe stomach pain. I had to be rushed to the hospital. The doctor admitted me. He said i had a anaphylactic response. I was discharged this morning. My sister went by the location, and got the mans name. His name was Harry, or Harrison. I need to know where to send my medical bills. Also contact information for my attorney. This was a very terrifying situation.
I went to the subway in White Hall.I purchased 3 sandwiches. I specifically told the man that i did not wont any pepperoni ,cheese, or tomatoes. My Phone rung And i stepped out the door to take a call. I had already told the man what i wonted on my sandwiches. I came back in and paid. I was in a hurry, and i ate as i was going in my car. Immediately, I could not breath, my airway had closed. i had severe stomach pain. I was rushed to the hospital, and the doctor admitted me. He said that i had a anaphylactic response. I was released from the hospital this morning. I need to know where to send my medical bills, and i need the contact address for the attorney to contact the office. My sister went by the location and got the name of the man. His Name was Harry, or Harrison.
Yes i have complent i order subway i dont know was extra money what i order they not told me well be money or extra money so i see the sing $5.99 but i dont know good English was ending pay $14 wow that so hurting when they not told me well be curge
Went to the Linton, IN store on Saturday, the manager refused to listen while making the order and was rude through the entire transaction. when done making my protein bowl after telling her it was all gonna stick to the lid as she was smashing the lid down and all the dressing was coming out, i asked for more dressing and she was rude about giving me more i explained it was all gonna stick to the lid and took it off showing her the cheese went with it and she walked away from me i was disgusted and didnt want to eat it asked if she would remake it and refused. i then asked for a refund which she made me come back up and ask for the refund before we left and wanted to argue with me the entire time. I asked for customer service number and her name she refused to give either
Lady making sandwiches and taking payments at 1:30pm, 4/12/21, 2645 SW91st St. wore a mask over her mouth, only. I requested that she wear her mask over her nose and mouth, which she ignored. I will not return to this Subway location if proper mask wearing is not enforced. Thank you.
My 2 sisters and I stopped at Subway in Mt. Pulaski, Illinois on Saturday (4/10) between 11:30 – 12 noon. One employee working that we could see. Employee did not have a mask on. We told her we were not staying since she was not wearing a mask. Her reply, “I can put one on if you want me to. I don’t normally wear one.” I told her it was too late as she had already been preparing food without a mask. We left. As we sat in the parking lot deciding where to go, employee exited the back door of the store while puffing on her “vape,” went to her car and got a mask. Why would any employee be working without masks? And if she didn’t think it was important enough to wear a mask while they were open to the public, would she even bother to wear one prior to opening while she prepared food. Nor did she apparently have access to a mask in the store as you could tell the disposable mask she took out of her car had been worn. Unacceptable behavior in today’s climate. We are also reporting the location to the local health department.
Whether or not y’all comment or do anything about this is up to you. But here is a text to the owner of the Subway franchise in Wetumpka, AL that I sent this morning.
“This is Ellen Wells. There is no need for you to call me back. I do not want to say anything I will regret. Your employees are the ones who made the situation right yesterday (4/11/21). I placed this order online about 9:00 Saturday morning (4/10/21). This was for both my children’s birthday lunch yesterday. I was late to lunch for my kids and grandkids because you failed to let the Wetumpka store know there was an order to be picked up at 11:15 a.m. yesterday. I should not have had to make sure the order was placed correctly to the Wetumpka Subway after processing the online order. It may have not been a lot of money to you, but it was to me. I didn’t have to do it, but I also included a tip for the employees – which I hope you gave them. It spoke volumes to me that it took you from yesterday morning to 6:15 last night to contact me about the mistake. I give over 100% at my job, maybe you should consider doing the same.”
I went to a drive-through in El Paso Texas I ordered a tuna sub I came home to enjoy it almost halfway in my mouth I pulled out of plastic I got sick and gross I am going to get a lawyer what can you do for meI didn’t even finish my sub it was so gross after all that please contact me as soon as possible if not this will go on Facebook where everybody can see what I could’ve choked on
Could someone please ensure my comment is taken off this site. Thank you
We placed an order online, but the order was never completed. The single kid working in the store was alone, and he did not know how to issue a refund. We need our card refunded for services never received.
Subway #24514-0
1116 W Foxwood Drive Raymore, Mo 64083
Served by: 999997 04/11/2021 5:56:21 pm
Term ID-Trans #1/XA-283048
Customer Name: JJ B
Order #18COAED1-7F
Pickup on: Apr 11 (Sun) 6:15pm (arrived to store at 7pm)
Card: Discover (1875)
Approval# 01185R
Reference#: 3526181817750753
Amount: $41.08
Aquired: Mobile
Host Order Id: 3526181817750753
A woman at this subway was very rudely and talked to me wrongly and I tried calling back for her name and hung up on me so I am reporting her and I will give you the location
I was wrongfully charged for my order at montello subway on April 7th
I went to subway today on 4/11/2021 at 11 and deq. I ordered 3 subs. Thank God my daughter’s was already made. But the lady there went to computer took money threw something away and didn’t change her gloves. Thought it was mandatory to change especially if they are touching the garbage.
6456 Tupelo Dr Suite A1, Citrus Heights, CA 95621.1000 Sunrise Ave Suite 3 A, Roseville, CA 95661. I went to both locations and they refused my subway coupons. Can you please tell me why that is. What both location’s told me is that they don’t take these coupons. Thank you.
In Donna Texas. Inside of Walmart in Donna. The supervisor was extra rude. They don’t have a sign where they have the lobby closed on weekends. My kids were sitting down while I waited for me to be charged and he said. “Your kids are not allowed to be here. The lobby is closed on the weekends. They didn’t mention this to me while ordering or before. Then I said, what do you mean. He said. We are closed. You guys cannot eat here. So I said. Never kind. I won’t rake the food. He said. Okay. And tossed it out to the trash infront of me. That has been my worst experience ever. And I swear on my Kids I will leave a bad review. And I will never be back. To be dealing with. Aoittle kid with no manners. No thank you. As it is. Subway is known for being pedophiles. And then with this. Ha. Thank you. God bless you all. I hope you all get mature workers
My boss at subway has a refrigerator door malfunctioning we’re it doesn’t want to completely shut. I didn’t know it was severe beings I always take my hand and pull it shut when I exit. I grabbed something out of it while leaving not realizing it wouldn’t shut all the way. The food spoiled overnight and we tossed $563 worth of product. My bosses are putting all the blame on me and now want me to pay for all the lost food. Can they legally take money out of my check? If this issue wasn’t ignored then my situation would of never happened.
I was just at the subway at Broadway and south of Toledo Ohio and that was the worst experience I’ve ever had I’ve never had your breakfast couldn’t wait to try it I went in there I had to wait at least three minutes or four minutes while she was in the back room telling me to hold on a minute this is not a busy subway there was no one even in there so then she come out like with an attitude she made my breakfast I was standing there and then she said my hot food my eggs and bacon and cheese on the counter and told me to wait a minute and she went right back there and start taking care of customers instead of cash me out to give me my food I just walked out and I’m sorry I will never try your breakfast again that’s my last experience at Subway
Went to st bernard ohio location on vine street.they told me they could not take my order at 9pm because they were closing.says they are open until ten pm
I visited your subway in waterloo iowa the one that is located in Waterloo iowa on ansborough ave I visited there every friday after work well today 4/10/21 I decided I go for breakfast well me and my husband went in and I told the lady I wanted a turkey bacon she said white or wheat I was kind of confused but I said on wheat she said 6 or door long i said 6 than she went to grab the turkey breast in said no I said turkey bacon. Then she started screaming at me I told my husband lets go and we left
Hello my name is Aaniya Edwards I use to work at subway. The manager ms. Debra is very rude and unprofessional she called me out of my name the B word cuz I was confronting her on her lack of communication and not letttinf me know when I can come into work cuz I was new at working at subway and she never answered my text nor my calls and I’m not on the schedule yet so I wouldn’t know unless she texts me I come in I only worked 3 times out of 3 weeks of working There. And it’s Unexpectable and I never called her out of her name once and the location is 291 Hubbards ln Louisville ky 831 suite building you can contact me at (812)-557-xxxx
Complaint Subway #40742-0 @4431 S. White Mountain Rd. ShowLow AZ.
First this location seems to be the only location ex. Texas, Colorado and Payson , Mesa, Phoenix AZ. that upon entering a remote order for EXPRESS PICK UP does not start your order until you arrive at the time the order is to be picked up? You must be kidding me. Then they state they do not fill the order until someone comes in to pick it up. Your order is NOT express pickup as your order is placed in line to be filled? Then they very stupidly ask “DO YOU STILL WANT ME TO MAKE THE SANDWICHES?” DUH let me see, we are hungry and have paid in full, now why would we not want the food? This is the only location I have encountered that acts this way. As a result I will not be back to this location ever. If this is a franchise location I would consider revoking their franchise as this is surely hurting your business. Jersey Mikes and Jimmy Johns does not do this. Subway has lost two more long time customers.
Had a problem with an employee at the Krispy krunchy Chicken 4500 North Broadway St Louis Missouri 63102 the server was very arrogant and disrespectful didn’t want to serve me the sauce on my choice which is First Source is free and then the server didn’t serve me my rice and red beans I have to come back and ask for it and when I did he was very arrogant and disrespectful and took his time getting it and when it came back with it was cold I believe that customers should be treated better than that yet I thank you for your service have a good day
I need to send you the receipt I may have been overcharged at the Subway in Chicago International Airport. 8000005758 Mara, APR10′ 21 1:01PM, Order number is 4390. 1 LG SAND STEAK 12 10.29, 1 SODA BTL M 3.49. SUBTOTAL IS 13.78, FOODTX ADD207001 1.62, SODA TAX 0.10, AMOUNT PAID 15.50.
The Seneca Subway in WV needs to retrain their employees named Kate, Katelyn and Katelyn. Kate doesn’t know how to make a bacon egg and cheese omelet, she doesn’t cook the bacon or the vegetables in with the egg. I got a Philly cheesesteak sub today, I wanted lettuce and tomato on it, she never even put the lettuce and tomato on. These girls ate costing your company business.
Bring back roast beef and mushrooms, and biscuit / gravy.
The Subway here at Seneca Rocks WV does not make your food right. On some Sundays, their omelette are awful because the girl doesn’t put the bacon or the vegetables right into the omelet. I got a Philly Cheesesteak sub today and I ordered lettuce and tomato, there was no lettuce or tomato on it. There’s about three girls they need to retrain it, Kate, Katelyn, and another one named Katelyn; they better be glad that I am easy going or I should have turned around and took it back, and told them to make them the right way. Please give this your attention so they don’t keep causing the company to loose business.
It’s really disappointing that you have removed chopped salads from your menu. It seems to have attracted a lot of negativity on line and to others I have spoken with. This item is something that we specifically go to Subway restaurants for, but unfortunately with its removal we find ourself looking for an alternative. This is certainly disappointing as we were under the impression that Subway was a healthier alternative to most fast food.
Hello, this is not the type of email that usually like to write but I feel like the way to do things right at your restaurants needs to remain. I walked to your subway located in Goodyear Arizona and an employee comes out of the back with gloves on already and takes my order. While I am ordering I can’t stop thinking that she came out with gloves on already. I asked her that I didn’t see her putting on new gloves and she said she had just put them on. How do I know what has she been doing before she came out from the back. As a frequent customer that eats as often as an average of 3 times a week if not more I feel this issue needs to be addressed. New gloves need to be put on in the presence of the customer. I hope to hear from you. Thank you for your time.
I am a customer who just dealt with the MOST UNPROFESSIONAL, CONFRONTATIONAL employee ever!! She has an attitude from beginning to end! My daughter’s footlobg coupon got denied. I had a coupon for 3/$17.99. When I saw that hers was denied. I asked about mine. She said (with an attitude) that they couldn’t be “cheap” the sandwiches. I told her that the coupon didn’t give an amount that the sandwich cost. Her tone was changing as I told again said that the coupon didn’t state that. She looks at the 16 year old trying to explain. I told her that she’s a child. It escalated into an argument as customers proceeded to come into the restaurant. The manager & other employee tried to deescalate the situation to no avail. She stated “I don’t need this job!”. Another customer later got upset with me because I told management that I wanted her name. She kept talking to me while she was supposed to be focused on the other customers. She also said that “It won’t be the first complaint.” I was upset that the other customer didn’t catch the incident from the beginning & yelled at me. I hope that you can replay the video. I also have pictures of her, her long nails. A few customers left due to the unprofessionalism. I have been there many times & NEVER had a problem when I dealt with the other employees that were there today. She will NOT take her bad day out on me as a patron. I didn’t go in there with ill will but left out completely upset! Please contact me at your earliest convenience.
Thanks in advance,
Angela P. Singletary
(843) 616-xxxx
sofbaxxxx @gmail.com
I placed an order online and my coworkers went to pick it up. They were told that they had no order in the system. When I went up to the store myself they refused to give me my order or refund my money even though I showed them confirmation
Subway in Southaven MS, Getwell and Goodman.
Drink counter a mess….no lids, Sweet tea container contained non-sweet tea and, as I looked back at the counter, trash/dirt was underneath the drink machine. And, I don’t mind tipping but why add that feature when she was just doing her job. At this was at 11:00 a.m. when the lunch hour just began – what was she doing all morning? I did not see but one person at the store but someone else could have been in the back.
I have I already filed a complaint online I would like to speak to somebody because if my information gets put out on social media I will be suing the company. You can reach out to me through email and then I will send you my phone number I’ve never felt so disrespected in my life and I feel that it is an issue.
Called subway to place an order and they didn’t answer. Went to the window and ask if we could place the order since they didn’t answer the phone. They said no you can not place an order at the window. While sitting at the window called to hear the phone ring inside. The guy said it rings we just can’t answer it. Nobody was inside he was waiting on.. he wasn’t filling an order bc the phone don’t work as he stated. What would be the difference in me walking in telling him what I wanted instead of just telling him what I wanted at the window… poor poor poor customer service
I need to talk to corporate about the Subway on 719 Brooks St. Louisville, Kentucky!
Thanks!
A worker was rude
We have eaten Subway for years. We miss your crab salad and the bread substituted for your wheat bread is not tasty, too tough, dry! Will you be bringing these items back, please? If it isn’t broken, don’t fix it!
16238 Hwy 620, Suite G, Austin, TX , there is literally one person here every day and at least 20 people standing in line for about an hour waiting on service. Everyday this young man is alone with no help. I see customers open the door and walk back out because of the line. No good business
They were very rude they didn’t put meat or cheese on the subs they threaten my 64 year old mother I need to talk someone ASAP before I call the news and who ever else I need to call my name Emily Bowling @ (865)443-xxxx
I placed an order yesterday at approx. 3:30 for a 4:45 pick up. My family and I were planning a picnic by the river. My husband went to the location and when he got there they were closed. Someone was in the building but refused to speak with him. I called the location and a woman answered and said that they closed at 4 and that our Subway order was sent to another location. She was not able to tell me which location. I went to the Wal-Mart Subway across the street. They did not have my order. They were absolutely NO help. No manager available. They said my order may have went to a different Subway. After driving to 3 different Subways, we were not able to get our food. I PAID for this food already by using the app. Order number ED4AE578-70. Not ONE person was willing to fulfill our order. We were offered NO support from 3 different Subway locations in our area. My family and I come to Subway frequently. I will NEVER eat at another Subway again. In addition, I will share my experience with others. I am SO disappointed in the lack of customer service I received. In addition, I tried to call customer support and was directed to submitting an e-mail. You took my time, money, gas, dinner, and picnic away from my family and I. Please get a better process in place. Not to mention, if you have a location that is going to be closed, the app SHOULD NOT ALLOW YOU TO ORDER and PAY!!!!!!!
I would appreciate someone contacting me. I have never been treated so rudely by a person working in the food industry. I’ve personally worked in the industry myself and could not imagine treating someone as the “lady” did us tonight! I could not use the receipt as a reference because we left before we could finish ordering our food because of the way she kept taking to my husband.
This location does not close at 6, they were open at 6:30 when we left.
I am in California and Subway where I was wrongfully treated they refuse 2 give me extra mayonnaise without a charge they wanted me to pay $1.50 . i refused to pay they through my sandwich away i order 2 sandwiches. They they would rather throw the company’s meat cheese lettuce tomato bread in the garbage behind $1.50 they’re not saving the company money they’re hurting the company and they discriminate against me
I have a big problem with the Weatherford, Ok. Store yesterday my 90 yr old mother, got hurt going into the store. The wind nocked the door from her hand and NONE OF YOUR EMPLOYEES ASKED TO HELP HER .Some customers had to help her. Bleeding all over her foot NO FIRST AID KIT .SOME LADY GOT HER PAPER TOWELS TRAIN YOUR EMPLOYEES
The manager at the subway in Petal (in front of Walmart) was very rude to me. He accused me of hitting a cone and looking at my phone in a very rude way. I waited for 30 minutes in line and he didn’t even apologize for the wait. I went in to address his rudeness and he was defensive. I told him I won’t ever take my business to that location again. The line is always very slow there. They need to improve in my opinion.
Why are the new sandwiches listed on website at $99.99? Are you crazy.
Was in subway at Walmart on Grindstone in Columbia, Mo. There is limited seating and over 1/2 of the tables were occupied by people who had not ordered a subway food item. My daughter and I had to wait until a table was clear to sit down to eat. This is unacceptable.
To whom it may concern,
This is Rebekah Preston a fomer crew member of Subway. I am emailing in regards to the W2 form. Back in Febuary of 2020 I started working at the Rochester Illinois location. Back then I would have been known as Rebekah Rahman. I have yet to recive my W2 form, and was wondering if there was someway to get my W2 form. My new adress is xxxx Aztec Blv apt 65 Columbia Missouri 65202. Anything you can do to help me out would be much appreciated. Thank you for all you do.
As I was approaching the door to SUBWAY so that I can order dinner for my family the worker whom was directly in front of me glanced over her shoulder hurried inside and proceeded to lock the door . The OPEN SIGN was still on shining brightly .Yet instead of her even speaking to me at all she locked the door . IS THIS HOW YOU TRAIN YOUR EMPLOYEES to BEHAVE TOWARDS CUSTOMERS
I currently work for subway in baytown ,they dont give us breaks and yet took our food away when we signed a contract saying what we’re eligible to …I keep requesting my vacation hours becuase i needed them after working here for going on to 2 years and have proof my manager stated i will get them and didnt get them payed .i missed out on a acheck ones she forgot to add “”while i asked of too go to mx i do have direct deposit so i noticed …shes always leaving work which by now should be termination …and the tips we own we get to keep cash but not long ago did we start card tips and she always gives her self a 100 on the check and i make like 40-60 a night the reciepts are proof when we close the register and on my last check i got 10$ and others got 60 ,40 when tips arent really made in the morning so how is that fair ?..i complained and got suspended for now reason after i had already got cut back on hours …i cant loose the job i need it for college money while i get a new one what can i do to have justice
There used to be a Subway in downtown Lewistown PA 17044. It is now closed and Sheila Sourbeck and Lori Surgy opened it and renamed it the Corner Lunchbox. She is still ordering and using Subway products such as bread, meats, toppings, etc… while not being affiliated with Subway and being a “home cooked” restaurant that offers made to order subs/hoagies/sandwiches. Their address is 2 East Market St Lewistown PA 17044.
Covington WA store 04/06/2021 aprox 6:20 pm Employee at store started arguing with me a called me a piece of x and get out of my store ,because I told him not to aply mayonnaise on my sandwich until AFTER heating it ,he told me it HAD to be done this way and I had to take it like that,I don’t like hot mayo for one,he also said it had to be on white bread that I had no other choices,after I disagreed he said get the out of my store you piece of x,I asked his name but could not understand it ,something like Arilo or ? I am very disappointed with the way I was treated, my email address is mecenxxxx @gmail.com
Subway in Clarksville, VA was very disappointed this afternoon 03/29/21. Been a customer ever since the store opened. Today, wife ordered two subs and the employee was rude, would not put his mask on and threw the toppings on the sandwich. When asked to wear his mask he refused. A comment was made from another employee we aren’t the first to complain. He is a relative of the owner. Will not return to this franchise, plus wife tossed her sub.
Sunriver Oregon location has been closed at 4:00 pm both times I have stopped by and placed an on line order last week only to be told my order was cancelled because they were closed. This was placed at 6:00 pm and hours are until 7:00 pm. I think I’m done after three failed attempts
Dear sir I went to subway today and the on line order wouldn’t work and the store refused to give me buy 2- 6 foot. Get one free store #15739-0 I paid $27.86 for 3 subs this is false advertising
Last night I took my son to Subway find Preston Road and and we will never be back worst experience by far. Nobody even acknowledged us as we walked in. I got two Footlong sandwiches and I had to repeat my order to the girl 3 * because she wasn’t paying attention do to other customers who I guess where their friends are other employees that weren’t on the clock. They had no white bread so we went with wheat I wanted to use a coupon and the girl had no idea how to bring it up I believe the coupon was a free drink and a bag of chips with the purchase of a footlong she later then told me that the coupon was expired which it was not and she would not let me use it he called for her managers help but he was too busy on the telephone on speakerphone talking very loudly with somebody the whole store can hear the conversation anyways I went ahead and paid for the chips and drink and the whole time the girl was asking the manager to come help us he was on the speakerphone with someone the whole store to hear his conversation which I guess was too important to help a customer anyways we should have taken about five minutes ended up taking about 20 and I just felt very disrespected I thought it was terrible customer service and I would not go there again
The Subway that is located close to my business is a huge disappointment. The staff working today very rude with customers. Will not go back.
Please change the Subway app back to what it was before. I don’t want a deal with three sandwiches. I cannot even pull up the list of sandwiches!!!
None of the employees are wearing face masks. (4/6/2021) Covid-19 is still spreading. What is the corporate policy?#31993-0, 864-287-5656, 101 Abercorn Ln. , Townsville, South Carolina. Served by: 993 4/6/2021 12:20 pm Term ID Trans# 1/A-211499
Having complications with getting the correct W2 from the year 2018. My daughter’s social security number does not match up. How cam she go about getting the corrected W2
I would like to file a formal complaint on one of the subway locations, in regards to employee obtaining customers personal information for his own personal use without authorization. please advise what I need to do to file complaint. Thank you
Husband ordered a roast beef sandwich at Subway today. Told they no longer have those. He left. He couldn’t believe that there is no roast beef at Subway. Why?
Ordered on line and went to store to pickup order and store was closed – Went back today and store said they could not refund my money – Just want my money back and I will never buy Subway again – I need someone to call me – Thank you – Jose Sermino Jr
(956)793-xxxx
Why is it employees amongst this pandemic with issues are not allowed to cover their ears. I get fluid in my ears often and have a very thin headband on to cover them and keep my hair back. You literally just see a small triangle at my ear and I’m not allowed. I have bled for this store and rub with shotty gm and owner who seem like they couldn’t care less. I love the job, but this is ridiculous how we are treated and what we have to work in. Mold and damage and no help
Associate was outside smoking a cigarette on her cell phone almost four minutes while I waited at register to place my order. Once unmasked employee entered I greeted, associate unresponsive. She proceed to barely rinse hands and came behind counter rudely saying what type of bread. I spoke once again and she repeated as before. This person clearly has more training required.
Me and my family ordered four foot long subs. While we were eating I seen something on the end of my sandwich. It turns out to be a big long hair that was baked into the bread. I called and called out subway no one ever answered the phone. It was disgusting. I would like our meal replaced.
I live in beverley in East Yorkshire I enjoyed subways for years but over the last 3 weeks I’ve been unable to have the salad box due to sweetcorn has been dropped in the every compartment of the salad as I can’t have sweetcorn I’ve been unable to eat while at work as it’s the only place open that dose salad as good as yours. I asked for a fresh one but got told that what was in front is all they had but I went back 2 hrs later and salad was topped up but yet again sweetcorn all over the place. What can I do please help me I love subway
I just went into the subway at 8700 Hwy 146 in side Wal-Mart in Baytown Tx,77523.First of all the lady that insisted we had to have a mask never the whole time had her mask above her nose and for the whole time I watched her check the person out in front of us she had it below her mouth,even the guy behind us when she told him he had to have a mask he commented that it wouldn’t do her any good since she had hers below her nose.But that isn’t even the main reason I’m making this complaint,after leaving I received a notification that my account was charged $31.07 instead of the$13.08 that was on my receipt,so I called the store and I assume it was the same woman since she was the only woman I seen their earlier and she kept asking me what I ordered and I told her but tried to explain I wasn’t worried about how much it costs I was just wanting to know why my card was charged so much but she just kept trying to tell me why I was charged the price I was charged but she just couldn’t seem to get it and told me there is nothing she can do about it,I finally got angry and ask her if she was going stupid and she hung up.Im waiting on a call back from my card company but I will be putting it on social media and in a few days everyone in Baytown will know what goes on there.
The subway in West Terre Haute are the rudest xtiest people I’ve ever met in my life this Subway down south the one that’s located near Elder-Beerman is as hell they can’t make your sandwich right and when they mess it up they are rude when you ask them to fix it they won’t let you have what you want on it and they are hateful and rude and they scream at you like a little kid I know make a sandwich could be a stressful thing but I’m not going to be screamed at like a kid I am so upset I don’t think I ever want to go to Subway again not ever and my family was there when this all went on so I am dead I am done with the subways you guys just lost some customers a family of customers because of your employees employees what kind of people are you hiring because they need to go take anger management classes I get screamed out like that one more time I’m going to press charges because I am not going to be talked to like a little kid all because I like extra pickles on my sandwich I don’t answer nothing but some lettuce mayonnaise and mustard with some extra pickles and that’s a whole lot to ask for for eight dollars I am so pissed off at this I cannot believe you guys hire them kind of people and let them stay behind the counter your corporate asses need to get out and check your own little restaurants out to see how rude people are you have two franchises now I will never ever go back to and I will not ever go to subway. Vanessa oh my God if you don’t do something about the ones in West Terre Haute then I’m going to make sure I put out there the word about how rude they are because I’m sure other people in this town has noticed how rude and hateful they are.
I really have a question and complaint about a store located Fm 1488, Magnolia, Tx 77354. Please email me who i can speak with besides customer service need higher up with authority. WHO CAN LISTEN AND SOLVE THE ISSUE 832-733-xxxx
Luxemburg Wisconsin located in Kewaunee County denied me service for not wearing a mask. The Wisconsin facemask mandate expired this past week. We left and will not return. Check out all this locations Google reviews. Looks like many have been denied service. Again Wisconsin’s mandate has ended they had no right to deny us service.
I am a Subway customer since the early 1980’s I have visited 1000’s of times in that time period. I need someone to contact me regarding issues with a certain vist I had on 4/2/21 my phone # is 651.380.xxxx
Subway on 1449 west Buckingham Road Garland Texas keeps closing before its closing time. I have stopped by around 8:40pm and 9pm several times and the store is closed when the door says they close at10pm. There is workers inside but don’t say anything.
I am a Subway customer since the early 1980’s I have visited 1000’s of times in that time period. I need someone to contact me regarding issues with a certain vist I had on 4/2/21
I am very mad, yesterday I placed an order on the app, drive home, 40 minutes away and my order was screwed up.
I’m a believer when it comes to healthy food. Subway is my number 1 choice for healthy food as I work out 5 days a week. 3 times a week in Salem,IL for lunch I’ll eat at Subway during 10-12 hrs a day. Today the family decided to eat out in Mt.Vernon,IL where we live. Subway 4716 Broadway St, Mt Vernon, IL 62864. I recommend not eating there as it was a Waste of cash and ect for the whole family as it ran threw us. I’m not the type to complain, but I would recommend a food check up. Thanks
Every time I order on line at the Dyersburg Tennessee subway they screw up the entire order. Never have that problem at different sub shops. Today was the forth time and the last time I will go there my wife loves your subs but not the service
Went to your store in Georgetown kentucky located at a shell station… no one was there.. after the cashier from shell tried to find an employee.. he said there would be a 30 minute.
Hello this is Jeffrey Gallegos from Espanola New Mexico my phone number is 505 692 8xxx I just left store number 1313 the individual running the service at the front refused to refill the Cucumber watermelon container say it was too much of a hassle and very hard work what the hell is this individual doing working at Subway if he doesn’t want to fulfill his duties as a Subway employee I am very disgusted by this individual can you please address this
I just walked out of my job because the manager didn’t train me. Called me fat and never explained anything to me…
On 3/18/21 I went into store # 14868-0 at 5:36 PM
Term ID Trans# 1A 91550
I used a gift card received as I am a nurse working thru this horrible pandemic.
When I got home and read the receipt I noticed I was charged “extra” for the cheese.
I should have been told it was going to be extra for the cheese.
Please give me a gift card if you may.
Sincerely,
Rebecca Brown
While visiting a Subway store I found this sign which advertises: “ALL DAY SPECIAL, OBTENGA DOS FOOTLONGS, REGULARES POR $11.99 CON LA COMPRA DE UNA BEBIDA MEDIANA”, ” Additional charge for extras. Plus tax where applicable”.
I found this very disturbing in that you didn’t include this special in english. It appears it is on;ly applicable to those who speak spanish. You can decide the appropriate action to take.
My issue is that you only offer deals on your app. I worked for your company. And I’m discussed that you only give deals through the app. Some of us don’t like to give card information on the internet. And for those who come through the door and order are not allowed to use these deals in the store is awful making people pay full price. I think this is a major issue. I have not been back into a subway and will not until you offer these deals in store as well as on the app. I will start putting my opinions on Facebook till you change just offering deals by your app.
Apparently the Subway’s in Cols Ohio have no accountability. They are 1, closed, no hours posted, 2, can’t fix the sub you want because they are out of the ingredients, or 3. They are gone entirely. Out of business. Went to the location near my house about 8:15p and door was locked. Tapped on the glass and the guy just gave me a thumbs down sign and went his way. We even went to a Westerville location and they were out of what we wanted. There was a Subway in a Thornton’s station I went to a few times, but it sucked too. Was closed a lot. No one showed up to work it. It’s gone now. Closed for good. So tonight I went to Jimmy John’s. They are open a lot more than Subway. Subway opens and closes when they feel like it.
Would love for someone to contact me regarding a horrible experience at one of the subway locations.
clerk at store Buckeye and Avondale AZ #27190 was rude . I asked for herb and cheese bread and she just pointed at the bread and said grain I said I want herb and cheese and she said grain and then a guy comes out raising his voice and said I heard her tell you that is all we have and I said I am not talking to you I am talking to her and I do not understand what she say . And then he still with a raised voiced saying this is all we have and if you don’t like it that all we got. I asked for his name and he said he does not have to give it to me and then he went to the back. He looked dishelved – his beard was untidy and tshirt was saggy – actually looked homeless
The meat was spoiled on the sandwiches had rec3ipt . And employee wouldn’t give me back .He day called me stupid.I even brought the spoiled meat. Said I ate the sandwiches, bullx that got thrown in the morning trash.I want money back it sucked.
Seymour Bank Street would not honor online order
I just left subway with an $80 dent in my pocket.. I only bought 7 sandwiches.. 7×5=35… 5 dollar foot long my ass.. Then we wher told not to come back because we ordered too many sandwiches.. this was all at the huntingdon TN subway next to the tracker supply
Hi I’m a former employee of subway and I was just reaching out to see if I could enquirer my 2019 w2 forms for my college my old store location was
35 W Combs Rd
Unit 101
San Tan Valley, AZ 85240
United States
Sincerely, Amber Pepper
On March 31, 2021 I had placed an online order for 2 footlong sandwiches. 1 was a cold cut combo, 2 was a meatball and the meatball didn’t have the provolone cheese I asked for it was barely even warm. I was charged $14.12 when I was supposed to get buy one get on 50% off. I asked the lady who brought out my sandwiches and she said she didn’t know anything about it. I said I will just call up there and ask and was told she was the manager working and would answer the phone and I would get the same reply. “I don’t know anything about it. “
A Subway employee at 1810 B Perry Drive Farmville Va. 23901, is not wearing a mask or face coverings. I have told him several times to wear a mask while he is leaning over or serving food. This is causing people to walk out. He is of Indian or Middle Eastern decent. This is a lawsuit waiting to happen! Please resolve this issue, or I’ll start sending my video of him, with no mask, while serving customers.
Hello, I just got back from subway located in Sonoma ca store number 5073-0. I was waiting in line and a young lady named Paola came out and dint acknowledge me and skipped me and help the person behind me. This is my second time coming to this subway and this young lady is there and she doesn’t give me good customer service. I really hope this doesn’t happen again and someone talks to her about that. I won’t be coming back when she’s there.
hello! I was at one of your locations here in Orland park IL and I ordered off your app and I go to the location where it was supposed to be at and they claimed that they never received my order even tho it was paid thru the app. i showed them the amount and what the sandwich was.. The location at 14657 s la grange Rd seemed not to care after I showed them that it was ready for pick up and paid for ..they didn’t offer any help what so ever…. I WILL NOT be going to that location no longer…The owner and the employees were rude. All I can say is thanks for taking my money and not giving me what I ordered!
Hello,
My name is Bernardine McCarthy. Today, March 31st 2021 I placed an online order to pickup. I was charged 7.27 to my debit card. When my husbandbwent in to pick up the order he was told that the order did not exist. This is what our bank account says in our statement.
Purchase Subway 1357
186-39673037
The lady my husband dealt with which he didn’t get her name was rude and and insulting…I heard her through the phone.
Please tell me how I can get my money back from your corporation as I didn’t receive what I paid for.
Thank you.
Bernardine McCarthy
xxxx Rose St. Lot 50
Auburndale Fl. 33823
Cell 740-485-xxxx
Husband’s cell (Robert)
740-644-xxxx
Home 863-875-xxxx
emanoxxxx @yahoo.com
I just spent almost 40 minutes in line at Bally’s Subway (only one girl working), to find out that they didn’t have tuna, which was the sun sandwich I wanted. I lost 40 minutes out of my day because of false advertising. What a joke!!!!!!!
Tried to order using BOGO50 coupon and it wouldn’t allow me to do so online. Looks like I got 50% off on one sandwich but not BOGO. Asked for extra mayonnaise and it looks like they poured the entire bottle on my husbands sandwich. He couldn’t eat it. Wish I could send a picture. It’s disgusting. We’re not happy customers this evening.
I have eaten seafood and crab sandwiches at Subway since I was in college 40 years ago. This is the ONLY sandwich I eat there. I was just told today that your company is phasing out the Seafood and crab and various locations have told me it’s one of their TOP sellers. Me and my fiance are just 2 people but this is all we eat and this change means we will never be able to eat at Subway again which is very sad to us. Just wanted to share this feedback and praying you change your mind or at least in Brandon, MS. Thanks for listening.
Your store manager and employee treated me very disrespectful and threaten to call the police because I was asking for my change to be counted out to me old school style from the pennies up your manager got upset with me and told me to leave the store or they would call the police plus they messed up the order if you would like to contact me by phone you can call me at 918-336xxxx 4918344xxxx my name is JW black I would like to get this straightened out please as soon as possible The incident happened 3-20-21 at 3:35 PM
Neighbor picked me up Italian sub. Got home was just bread and pepperoni. Nothing else! Went back was given bag tomato, lettuce and cup of oil. Was told to put it together myself. Wth! South roan st. Johnson city Tennessee
Tuesday 30 , @ 3:25 approx.
Subways on the corner of Hollywood and Gower. Very unprofessional and bad service and bad attitude
Location: Olympia Capital Mall.
They are charging for any extra veggies. They said they are privately owned and don’t have to follow Subway standards. Then said they would refuse my service.
I visited the new subway off of Vaughn rd connected to gas station and came in connect with the manager ‘‘Shirley ’’ it was something with a S . A older African American female. I walked over after purchasing my goods from the gas station. She wasn’t wearing her mask correctly.We made eye connect before I walked up and she seen me coming and turned her back towards me , so i said hello . For a second i thought she didn’t hear me , so i said hello again and she replied i heard you. Very rudely.So I wait a moment as she flip thru a book , i wasn’t placing a order i was picking up so. So i ask for a manager and she replied i am the manager so i ask if she was going to assist me she said nothing. So i found my mobile order and left. Camera footage in gas station should back up my claim . It was a mobile order pick for 4:05pm . She need help communicate with customer. I felt i was being belittled for pick up a sandwich on her shift . I have came to this location before and never had any problem. My husband sandwich was supposed to be double meat and of course we didn’t receive that. I just wish she receive the proper training so people wouldn’t have these problems
I need the owner’s name of a store in Coeur d’Alene, Idaho. How do I find it?
1412 SE Washington boulevard subway location made 2 12 inch subs completely qrong missing topings and sauces added that wernt on ticket, sandwiches were smashed and when I brang my receipt back and asked nicely for either a refund or the sandwhiches they refused my services
I am a former manager of the Luverne, Alabama location. I have recently put in a notice and worked it out up until the last day due to weather. The owner instructed the accountant to cut my wages from 12.50 to minimum wage without informing me or warning me at the time I gave my notice. Who do I contact about that?
Hi, my name is Ejaz from Kissimmee FL. I have a complaint against your location 1321
I ordered from the Subway in Mason City Iowa on Indianhead Drive through Door Dash. One of my sandwiches was suppose to have tomatoes on it and be toasted it was not. It had maybe two slices of onion, one slice of green pepper, no cheese and it was suppose to have Swiss cheese on it. I will be reaching out to the manager of this store tomorrow as they are closed now with my complained as well. I did take pictures of the sandwich in question and have a copy of my receipt showing what was suppose to be on this sandwich. I simply wanted it brought to your attention that a mistake happened.
I recently went in to one of your establishments out of wilson nc subway #2 on 2861 suite b ward blvd . and i ordered three subs a 6 inch meatball sub and a 6 inch steak and cheese and a footlong tuna . the two workers were women cant recall if they last names were patel either way they gave me the most disrespectful service i have ever witnessed. Onee proceeded to fix my sandwiches asked what kind of cheese i wanted on each 6 inch i said Provolone.
Mind you they had two subs laid out ahead of mine with Italian meat on them salami and pepperoni they had Provolone on those already the smaller employee female looked at the sandwiches realized she put the wrong cheese on those subs and took the cheese of them and threw them on to my two 6 inch subs after they have touched the other sandwiches meat and bread .how unprofessional disgusting and terrible service is that now when i asked was my cheese fresh because i couldn’t believe they did this right in front of me the worker stated after i asked her twice was my cheese fresh on my sandwiches to give her clarity to tell the truth she lied and said yes knowing she did not put fresh cheese on my sandwiches i said i saw her take the cheese off those sandwiches and put that cheese on mine i repeatedly said who does that they got an attitude and said she can make new sandwiches but what if i hadn’t been paying attention and my kids been allergic to the meats those cheeses touched and ate the sandwiches and got sick or even died shaking my head who knows if im the first i could have been burying a child over laziness and poorly decisions by managers and employee im pushing this to the fullest because then they proceeded to be rude and say do you want new sandwiches or nah making me feel forced to eat this is traumatic i never been treated like this im going to my lawyer first thing in the a.m. signed jimmy wilkes 2128 Glendale dr wilson nc 27893 i will be going to the news paper and news station because this is so unsanitary and down right wrong you can reach me at 252360xxxx
I just left your Subway location off Plum Creek in Castle Rock, CO. I ordered 2 sandwiches, a veggie and a meatball. There were only 2 meatballs in a 6” sub!! They were out of lettuce, pickles, pepper, bags!!
I am so dissatisfied, if I wasn’t already on the interstate when I noticed I would have demanded a refund. What kind of sandwich shop does not have the basic ingredients on hand?
I was so upset last month when I visited a local sub shop. The manager was screaming at an employee in front of customers.
The store in mount vernon ohio is letting 2 15 year olds close the store all by them self employee are not given there free meal while at work the owener calls and cuss out the employee
I need a point of contact superior to District Manager Heidi Andrus for store number 24991-0. She blatantly lied to me about redeeming missing tokens. She stated (and I have the email thread) that after 48hrs the tokens expire. Per your website, that was not accurate information. I have submitted 4 missing token requests for a visit on 3/15/21 that I have not gotten credit for. I would like my credit and I would also like to complain as Management is just making up policy as they go along. Her email contradicts what is on your company website and I’d like to know why.
I had bought 6 scoops of Tuna from Subway in Denton, TX on I-35 today
03-29-2021. When I was eating the Tuna there was a big head phone piece I was chewing on and swolled it. I thought it was a big piece of fish. There was a second ear piece I took it out my mouth before swollen it.
I’m a RN & I ordered lunch for me & 2 other nurses about 3 weeks ago. I ordered online & 1 of my RN’s went to get it. He got back & NOT a single one was right!! We all ordered EXACTLY the same thing. When I called, Nicole the manager yelled at me & called me a F-ing B*tch!!! I paid through PayPal & 1: Didn’t get my points, 2: We didn’t get to eat & 3: Didn’t get my money back. I just got insulated & called names!!! I have been a HUGE Subway fan for years but apparently NOT anymore. She needs to be fired!!!!
The subway in Hartwell, Ga. Has the most rude employees and very poor work ethic. My sandwiches were terrible and nothing fresh. I will not ever go back.
Got into a dispute with a employee bec he was mad that I brought my sandwich back into the store after finding hair in my food he said it wasn’t that serious and he do not have to give me my money bk and that he can tell me to have a nice day. He was very rude and preceded to give me my ten dollars bk out of the register I would like to be contacted regarding this matter at 229299xxxx
Will not ever go into a subway store, all digital an excuse to deal with buying public. Total mismanagement.
The Subway at 23931 Nicholsawmill Rd Hockley TX 77447 needs to be reviewed by Corporate management. The managers at this location are just as negligent as the employees. Tonight is the 4th time my family has left there extremely disgusted & disappointed. We have had to throw our food away 3 times now due to the foul taste of expired food. I never waste my time nor energy complaining like this, so for me to be doing this speaks volumes of just how unsatisfactory this location is. Every time we attempt to eat at this location the topping bins are either barely filled with disgusting looking food that’s obviously spoiled. This location always is almost out of practically every sandwich type, toppings, and breads. The employees are clearly neglecting their responsibilities such as food preparation, stocking, & cleaning. I live in a very rural area and Subway is one of the 2 options we have for fast food. I used to manage a fast food restaurant, and I’ve never seen such lack of respect & responsibility from a fast food establishment like this location. Please have this addressed. I would appreciate remaining anonymous. Thank you
Needed to use bath an was denied
Our subway says they have ran out of food I went there today and they had the doors locked supposedly the had to many people inside so they were trying to attend them. So after waiting outside for 15 minutes a customer said walked out and said they had ran out of food. Also my husband and I went one night before closing time and an employee was standing outside and she stated they were close but yet she was outside smoking weed we could smell it from inside our car. Something needs to be done with this location!!!
What is wrong with your people in Moultrie ga they are never open
Hi, i want to complain about the
611 N Arizona Ave Chandler,AZ 85225 store. There is only one person working there and theres a line of people,well at least there was because most left.. Would you be kind enough as to remind the franchise owner to have at least 2 people working there at all times? Thank You
Cold meatball sandwich, big deal, yes to me it is. I had to eat it. Disgusting, I don’t have money to waste. I’m on social security. I don’t often spit out food but your food sucked. I have eaten subway often, always thought it was good. The sandwich I received was well below par. I ordered a meatball sandwich. The meatballs were cold, I wanted at least a warm sandwich. The manager apologized and said he would advise his employees about service.He never said he would make it right. You are a sad corporation that can not make a 7$ sandwich right. I have the email from the Eagle River Manager Koslowski.
Your online promo code did not accept when I entered it in Bogota 05 50% off a footlong buy one get one 50% off and then my order said it’s supposed to be ready at 7:10 p.m. and I’m sitting here still at 7:45 my daughter just went in for the second time and they are still making the sandwiches I was told that I could not get the coupon credited back to my card and still waiting for my food also when I use the app it glitch and didn’t make the settings change some things I had to go back and do twice we just got our food it was supposed to be done at said it was done at 7:10 and it is now 7:47 p.m. didn’t mention it to the lady because she was already unhelpful with the BOGO code BOGO five 0 was the code very unpleasant and the app I’m glad you can save favorites because I would not order form it again it took extremely a long time
My son works for the Subway store in Pardeeville Wisconsin. He is 15 years old. He has only worked two shifts. They are insisting he watches training videos, but not paying him to do so (expected to do on his own time). This is illegal in the state of Wisconsin and we won’t allow it. We wanted you to know that this is happening in one of your stores. Additionally, he was not given appropriate training in store and was expected to know how to do things his second shift. Training and management is not good at this location. He will be getting employment elsewhere.
I waited 40 minutes at your Butler, pa subway off of rt 8 north one person working on online orders he was doing a good job but 3 or more customers walked out because we couldn’t get served I missed my whole lunch waiting. Why is there only one worker you lost a lot of business.
Hello – I just want to let you know that if you see a complaint from a woman and 2 men at the Subway Leesburg (inside Walmart) regarding the cleanliness of a handicap table, please know the Subway staff here, not only limited and during a late lunch time hustle did everything they could within their and the client was extremely entitled, loud and so rude to the staff because they weren’t going at lightning fast speed because they needed to attend to their customer and duties in front of them. The client has threatened the staff with calling the police and walmart security. If you wish for more information on this incident, please feel free to call me at 410-802-xxxx. Thank you.
My husband works at the Subway on thoroughbred road in Tennessee, your district over the area is a inconsiderate, lazy employee, my husband had been there for over 30 hours workin a x, because his boss won’t relief him or find someone to. If when he finally is able to come home to rest and gets killed I am holding the company and the district accountable and will take action in any means necessary.
Since subway can’t serve people without a mask how about YOU provide masks for ppl who don’t have one and make sure nobody eats in the damn restaurant. Cause it’s POINTLESS to have a mask and eat in the restaurant. But it’s kinda messed up to refuse to serve ppl without a mask. Provide one for us
I was in your subway Restraunt today in York pa. The manager was the wired
I will never eat at subway again
Told we to get out.
He was very rude.
Never was I talked to like this.
I will never recommend subway to antbiday
I wish i could send a picture of these subs….unbelieveable. Litterally no meat. I went to the bathroom and asked him to put the cheese annd just spinach and onion and ranch on the 2steak and cheese subs. Got out of restroom, they were already wrapped. Gothome ants literally so upsetmNEVER HAVE I EVER COMPLAINED ABOUT A SUBWAY BEFORE . Store # 15225 monroe Michigan. 48161. I believe my whole order should be replaced. 18.00$is too much to get this in these times for SURE!!!! PLEASE MAKE IT RIGHT!
I placed an order online I always place an order online and I’ll walk in to watch them make my sub there are a couple items that are not on the online they oregano or the mozzarella I went into the subway in Rocky Mount Virginia the manager came over to make my subs with an attitude she got the bread out and she started making the subs and she looked at me and I said I just like to be here so I can tell you exactly how I want it she said well I can’t make it any different than the way you ordered it on the app now I’ve been doing this for a year and a half two years ordering on the app and I have never had somebody tell me that or be so rude on the app I asked for double Tomato and lettuce and for it to be on the side she gave me four tomatoes I normally when I have the sub put together in the restaurant there’s at least 12 to 15 tomatoes and I get normally three handfuls of lettuce one squirt of mayonnaise on the lettuce and the tomatoes on top of the mayonnaise tonight my daughter wasn’t with me so I was putting all that on the side the lady gave me for tomatoes and refused to give me anymore she gave me enough lettuce for a fourth of the sub and then told me to get out of the store and never come back I told her I needed more lettuce and tomatoes she told me she’s not giving me more lettuce and tomatoes she would not give me a number to contact her manager she was the assistant manager and she was rude I’m going to post this on Facebook I’m going to take a picture of her post her name and that Subway and explain how horrible the businesswise I go in that store at least twice a month and I have never had somebody be so worried she needs to go it was the subway in Rocky Mount Virginia my online order was approximately 630 she refunded the order tell me leave my food on the counter and get out of her store I did not curse her or anything I need for the store owner and manager to give me a call 540-330-xxxx Before I start posting horrible stuff about the subway in Rocky Mount Virginia
I order on uber eats cancelled my order due to the sandwich artist trying to toast my tuna… umm i tried to tell him that i wanted the bread toasted with cheese but not tuna.. he said thats what the order says you want it toasted… umm if im not mistaken tuna is not to be toasted unless customer ask…cancelled the uber eats order… i got online to order and had to ask the employee to wash hands because if you touch register and money the correct way is to wash your hands before taking an order. Also the employee that was rude did not have a hat on… no names tags.. so therefore i couldn’t get his name but from this location and only two employees the younger one was the rude with no hat on and both don’t wash hands(very wrong there especially with all that is happening) i was very upset i order because i really wanted my tuna sandwich but did not enjoy due to the fact that i was treated rudely … also i did not feel comfortable since they were bickering in their language like really… how rude…! Never again will i go here. They need to be trained again and take the course all over again. I am very upset with the treatment.. im paying for my food and not asking for free meal… subway#21923 Id-trans #1/A 481471
Served by 31 3/36/2021 4:24:26pm
12inch tuna
6inch tuna
12inch spicy italian
Host order id: SPM20210326042425
I placed an order with you all and when my husband got there it was closed and nobody around. I called the number and it was an invalid phone number. I paid online to make it easy on everyone. The amount was $21.79. I know it was taken out of my bank.
The man working behind the counter was making inappropriate kissing gestures at my 4 year old. It was at the walmart subway in garden city
When you show up BEFORE closing and get turned away very rudely and told the people in line will be the last served, you lose business, not just this time, but every time. Pretty bad when I’d rather go to fast food I hate then patronize a business I loved before this experience. Negative 5 stars for lack of care and courtesy, let alone denying service to paying consumers for whatever reason.
Hi There. I was very disappointed that you no longer serve the “subway in a bowl” chopped. It seems like a small thing but it’s a whole different experience when they chop it. Who made this executive decision? Bring back chopping it, it is unique and I go out of my way to get yours over all the other fast food chains. thanks.
So disappointed! I’m a regular at our local Subway in Kaukauna, WI. I walked in there this morning and was politely told by Bobbi that she would be right with me. There were 2 employees working. Mind you, I go there because it is quick. I was the only customer there. As I waited I asked if she knew how much longer and she told me the sandwiches and salads she had to make before she could help me. Remember, I was the only customer in there and there were 2 employees working. Why couldn’t she finish making the one sandwich and take my order so I could leave and be a happy customer? I work in customer service and drop whatever I’m doing to put that customer first so they leave happy and come back for more business. I am so shocked that I was treated like I didn’t matter and Bobbi just didn’t seem to care about serving me. I hear stories about this happening at Subway, but just took it with a grain of salt BUT now I am going to start agreeing with these people. Word of mouth is not a good thing in a small city! So disappointed that I left there feeling like I didn’t matter at all……so much for me being a regular customer, but I’m sure Bobbi doesn’t care!
Went to Subway in Titusville Florida on Garden Street the ladies were very rude and one kept coughing so when I pay for my food I literally threw it away not quite sure during this covid-19 that you want ladies were not washing their hands and are coughing all over the food
Sign on door reads ” Masks Manatory ” but workers aren’t wearing. Has today March 25 7 pm in Bloomfield NM 87413. All food preparation should be done with masks due to covid. I didn’t safe receipt.
I went to one of your subway locations and they wouldnt honor a coupon I had buy one and get one get one for free the lady was very rude about it and said they dont honor this coupon. The subway is in Springfield ohio at the walmart on bechtle Avenue. I will never go back there again not the way she treated me and I’m sorry I didnt get her name . The other lady working there was nice. So wouldnt they honor the coupon even though it clearly has subway on there please contact me
I am a regular customer(twice a week) at a Subway in Oak Lawn Illlinois. For sometime now I have observed an employee working by herself. While she handles it very well, I think it is very uncommon to run a Subway with one employee, not to mention dangerous for her. She is very friendly and efficient through the process of handling lunch crowds. She smiles through the process, with no complaints. I feel she is being treated unfairly by your company or possibly franchise owner. I’m not sure why she has no help. I hope that she gets some sort of recognition or perhaps a bonus. Anyway, I have considered going elsewhere but I am loyal. She even has my order memorized and always asks if I would like anything else. Customer service is my specialty. You should be very thankful.
Went to subway today in Cassville mo 65625. The bread on are sandwiches was old i ask for seniors discount and did not get it.i asked the girl she said she did not here me, was not friendly if we are going to be done that way we won’t be back i will go to another one. I don’t think that was right.
4110 W Central
Wichita, KS 67212, USA
This store is asking for tips through the drive thru? I went today at 1:30PM.
On March 17th, 2021 I ate at Subway, 319 N. 10th Avenue, Caldwell, Idaho. I ordered a 6 1/2 inch Italian Herb and Cheese with Tuna and Cheddar Cheese, lettuce, tomato and black pepper. That night I became violently ill with vomiting and diarrhea. This last for a little over 24 hours, but caused me to lose 2 days (vacation days) of work and 2 doctors visits ($$$). I just saw the news last night that I am one of 20+ people that came down with food poisoning. I have always been a loyal subway customer and just wanted you to know that this was an awful experience!!!
I ordered food when to pick it up they said they didn’t receive my order and there’s nothing they can do about it I told them it charged my card and they still said there’s nothing they can do. I need my 12.66 back.
I need a refund & not a single person will get back to me
Today I ordered 5 sandwiches and got charged for 6 ,also my entire order was wrong so I called store #5700 a employee said we couldn’t get them redone or given a credit said she made them right but they are all incorrect ,I never complain but she has the worst customer service ,I paid for my food and just wanted it done correctly
You’ll have a black lady showing the bird finger to coustomer in new Iberia,La
Philly steak subs I got for me an pop’s worst we ever had ,they didn’t look nothing like ones on tv,
I made an online purchase on 03/17/2021. I called the store to have them cancel the order and the young girl that answered had no knowledge of anything web related or how to cancel an order. I asked to speak to a manager and was told there was no manager present, not even an assistant manager, and that the store manager would be in in the morning (03/18/2021) at 8am. Yet, she tells me once the order comes up she will cancel it?? The order was never cancelled and they processed it the next morning!! I call the store again at 8am (03/18/2021) like I was instructed to so I could speak to the store manager and yet again when I ask to speak with the manager I am told there is no manager present not even an assistant manager, but the store manager will be in in the afternoon. I called back the afternoon and was finally able to speak to the store manger Cheryl. She informed me that the girl I had spoke with that morning was in fact the assistant manager and she was the one who processed the payment that morning! Cheryl stated she would contact the owner and have it resolved. She took my number and stated she would call the next morning (03/19/2021). I did not receive a call from Cheryl, so I called that afternoon (03/19/2021). I was once again told that this would be fixed! I call corporate after speaking with Cheryl and spoke with the receptionist who informed me that the only way to refund it now, is to call corporate. So, I call Cheryl and inform her of what corporate has informed me. Cheryl states she is aware and that the store owner is currently working on it and it would be in my account that afternoon (03/19/2021) and she will call me as soon as the owner gets done, she again takes my phone number and promises to call! Now it is 03/20/2021 and the refund has still not been returned to my account. I call the store and am unable to contact Cheryl. 03/21/2021 I’m calling store and again I am unable to contact Cheryl. 03/22/2021 I’m calling store and still unable to contact Cheryl! 03/23/2021 I call store and of course Cheryl isn’t there!! Clearly, at this point I am being avoided! I just want my money back!! It seems like there is some shady stuff going on and the avoidance is leaving me to suspect fraudulent activities are going on at that store!!!
I came in the subway today downtown Sumter and there was an employee on social media and didn’t take my order. I then turned around and left. Yall lost my business
3.23.21 I was in store #38976-0 4920 Flat Shoals Pkwy 30034 at 2:52pm I spent $29.24. The person taking the orders was AJ the store manager. I listened to him talk in a very disrespectful way to 3 senior citizens in front of me. He was short and seemed bothered taking their order. When it was my turn he was just as short. This store is in a middle class Black neighborhood. Everyone in the store was black except AJ and a person behind me. A white person that came in behind me, AJ made sure he spoke and even made small talk. He did not do that with anyone else. I told him he was being nasty and that it was NOT okay. Take that rudeness to Buckhead. We dont want it in our neighborhood. Our money is just as green and spends the same. I also called the corporate office and the person who answered the phone was short and rude. It seems to be a running theme. I am not in a hurry continue spending money where my BLACK face means less. Subway hold everyone accountable even if its a franchise.
I got sandwich a sandwich at your 191st Gardner store Kansas. They forgot half my meat and they won’t answer the phone.
My husband just bought me a subway melt footlong at Walmart on Colemans Crossing Blvd in Marysville, Ohio.. i ordered light onion sauce and double protein.. i called the store and the guy was rude.. called me a liar and then looked at the order.. seen i was right and said well i can make it for you now or another time.. i said another time due to my husband having to goto work.. he never took my name down or anything and hung up on me..
I had a really bad experience with an order for 2 footling sandwiches on 3/21/21 at the 72nd st. Tacoma Subway, both of the sandwiches were made wrong and it ruined the food experience I had with Subway. I probably won’t go back to that Subway ever again.
My daughter worked at the Subway located on 10 Tower Rd in Saunderstown, RI. Today while at work they discovered a rat/mouse that had been known to be in the store for several days. Evidence of feces and food that had been eaten was discovered. The owners of the store, Rob and Jody Kermandas were aware of this situation and continued to serve food to patrons. My daughter was very afraid to be working under these conditions. When she told the Manager, Jody about this Jody became abusive to my daughter. She was sworn at and verbally abused by this person. My daughter and other employees quit because of this situation. I would like to report her to the Corporate Office of Subway and have her spoken to. This is no way to run a Subway store and no way to treat an employee. If nothing is done I will report this facility to the RI Department of Health. Thank you for your time and attention to this matter.
Your employees are extremely rude and vulgar. I was told while making putting in my order on the drive thru screen that I was being watched by the camera and that they saw me pull my credit card out of my breast. Also that I would need to sanitize my hands Before they could accept my payment or have contact with me. I keep a change purse in the side of my shirt pocket and was pulling out my order on paper to make sure it was right. When I pulled up the gentleman said asked if I needed sanitizer and I said no, then he told me they saw me once again pull my credit card from under my breast. This is so unprofessional I would never and I’m glad there is a camera so it can be seen that it was a piece of paper. I’m humiliated. I asked after my purse hase for the corporate number and was told there wasn’t one.
Why do some restaurants have items that others do not. For example, BBQ sauce.
I made an order online, to be picked up in store, but get a call saying they were out of both of the subs that I ordered and no one can give me a refund. I need my money back and would appreciate a response with contact information for who is liable in a situation like this.
Sincerely,
Laurie Waller
Wallergirxxxx @gmail.com
Hi I was visiting your subway store in Greensboro no,it’s subway number #0919-0 4411 west gate city blvd #109,we was served by 017 at 11:57 am term I’d-trans#1/A-295584, host number ID:SPM20210320115755. I gave her the coupon for 2 for 1 large subs, my daughter who has health issues can not have the reg it has to flat bread, on checkout she said the coupon could not be used, it doesn’t say we can’t have flatbread, she was agitated because I eat subway every week!!!! And I was disappointed with her why didn’t she tell us first, I gave her the coupon before we ordered, it’s not like I’m asking for free stuff I’m 66 years old but I had no idea I was spending the extra and the service as not acceptable, I’m very disappointed in subway please put in on the coupon that flatbread is not acceptable, I love your product but I must say this was not a good experience at all, thank you for listening. Judy nye phone number is 336354xxxx email is judyxxxxx @yahoo.com
I wanted to know where exactly or who do I speak to about making a complaint on a manager. Thanks.
I still have not recieved my W2. I HAVE ASKED REPEATEDLY FOR COPIES. How do I get this taken care of? I can not file my taxes without the information provided on my w2! Will some one please help me? Please. 928 377 xxxx.
Hi, is it customary for subway to close for 20-30minutes during lunch time? I just WALKED over to the Subway on 16th st/Thomas Rd, Phoenix, AZ. along with 2 other customers. I opened the door (which was unlocked and the sign was lit and said “OPEN” and the worker stated, “we are closed for the next 20-30 minutes to get things done. Can you come back then?” I stated I only get a 30 minute lunch break and I used most of it walking over to Subway. LUNCH TIME… NOT A GOOD TIME TO DECIDE TO CLOSE UP (ON A WHIM) TO GET THINGS DONE. Extremely unprofessional and disappointing.
I was in the subway (300 Elm St, Farmington, MN 55024) where masks are mandated. An employee came from the back not wearing a mask. He then pulled his shirt up over his face. This is disappointing that management does not enforce federal and state mandates.
I don’t have a receipt we didn’t purchase anything. My son has the subway app on his phone which is tied to my debit card. On March 9th a charge for 31.59 was made from Subway #3257(on my app for the bank it states “Debit Card purchase SUBWAY 3257 5814 151-03510-100 CA I don’t know what all that means). There is also a transaction ID of 235946xxxx not sure if that is your transaction ID or the banks. We are in Montgomery Alabama and he was at school. We did not eat subway that day. I need to dispute the charges and my bank will not do anything until I reach out to Subway. Please reply. I know it’s not much money to you; however, my husband has been in the hospital, two surgeries in December and out of work. Every penny counts. Please reply.
I need a response
You guys have employees flipping off customers just sad you let your employees act like that….
Placed an order online which consisted of 3 foot longs and 6 cookies. When I went to pick my order up they were out of cookies and I was told the app wouldn’t put my money back on my card and in exchange for 6 @. .79 cents a piece all I got was 2 bags of chips. I’m not alright with the fact of basically paying 6 bucks for 2 bags of chips!!! They could have at least give me 3 bags considering I had 3 sandwiches!!!
Subway here in Wilmer texas, at the shell station. The employees were not wearing there masks properly. I will not be buying my food there anymore if they dont wear their masks right over there nose too. I’m very disappointed. They were young and rude about it. I left. I did not get nothing to eat!
I had went to one of your stores today and had a coupon for buy one get one free. And I was told their boys told them not to accept any coupons. Why print them if we cannot use them?
Please examine the causes surrounding employee incompetence in the Kirbyville Tx Subway. Are they given proper, encouraging, meaningful training? Perhaps better hiring practices?
We have a mask ordnance in Springfield Mo, your store on E Trafficway has no sign & no customers were wearing a mast?
Appreciate a reply
very disappointed in Subway today try to order a platter for a quick meal for six people and they wouldn’t do it without a 24-hour notice this was somebody that passed away and I was trying to give it to the neighbor if I was to order five sandwiches it would be the same way and the manager told me he has to prepare the bread for six people Subway is going to lose a lot of business and I’m going to tell a lot of people about the disadvantage that you made today I did order from DiBella’s with no problem
I am trying to place an order on-line from my desktop computer. The order page has changed. I don’t see how to order “less” or “more” of a given vegetable for the sandwich. The app on my phone works like the old desktop application did.
To whom this may concern,
My name is Dayanara, I am an 8th grade at Flinn Middle School. The 8th grade staff and teachers are currently establishing a student of the week program. Student of the week is a student who is chosen by their teachers to be honored for their hard work and cooperation during the school year. There is about six each week
(two from each grade) they are given prizes by the Flinn staff. Being a student of the week is a great accomplishment in this school because is make the student feel proud of themself and keeps them motivated to continue the school year. The people who have been chosen so far really do deserve being students of the week because of their hard work and strong perseverance.
The students and staff at Flinn Middle school believe this program is much more than any old program it allows students to succeed in school, it fosters community between you and the school, and it builds self-confidence, discipline and much more for these students at Flinn Middle School.. Therefore, we would like to request help from you to make this program possible for all the 8th graders at Flinn Middle School.
Any donation is greatly appreciated and it would be a huge help to the students at Flinn Middle School. If you wish to donate to this program please contact Shannon Ciaccio Financial Office Professional Flinn Middle School 2525 Ohio Parkway Rockford, IL 61108
PH: 815-229-2800 EXT:48003 FAX: 815-489-2725
Thank you in advance for helping with this program!
Sincerely,
Dayanara Ruvira
You need to get employees that do not have attitudes. Makes for a bad experience
I am a parent of one of your associate and I want to complain about a manager that works at the Eutaw Subway she is a disrespectful lady she doesn’t no how to talk to anybody and I don’t want my child working under her. That’s very unprofessional of her and another thing what’s unprofessional is they don’t have a cashier register and having to write what u order down on a piece of paper is unprofessional. The way they work down there is not right and being underpaid.
Mikeshell Jordan isn’t the right manager for subway in magnolia Mississippi, she fired me by phone for no reason and explanation, she doesn’t know how to run a store, and I think something needs to be done cause she can’t fire me by phone, it’s the law and if something isn’t done about her, I will be calling the Better Business Berau on all of you
I ordered online and didnt get my drink nor my cookies with my meal and when the worker called me they hung up
The app has charged me 4 times since 3/2/21 for almost $40!!! These charges came across as reoccurring charges! They were for different amounts. Please contact me so that we can get this resolved so no other customers are fraudulently charged. Thank you.
I was in the Subway in Marathon, Wi today. Neither employee making sandwiches were wearing a mask. I inquired as to why they weren’t and one responded, “we don’t have to.” I said I believe they should wear masks, especially with Covid. They are young girls who wouldn’t be vaccinated yet and could very well be spreading Covid. Unbelievable!!
I use the app to order subs at my local Subway suddenly I get 2 different confirmation emails with different times and 2 different transactions were taken out of my bank from Subway 1 for $14.90 something and 1 for $11.90 . I called the store to cancel my order and I just want my refund of $11.50 for the second transaction
Horiible order store#50705 phone number 501-589-2121 Host ORDER SPM20210315051638
SERVED BY 88 3/15/2821 5:16:39 PM ORDER 2 SANDWICHES the people work there don’t know to read instruction given to them in the piece of paper. And your online order not working. So I ask the lady cashier to give me 50% because I order 2 footlong even I have a code number B0GO50.
I had a very disturbing time at subways on 7600 Pocket Rd. in Greenhaven Sacramento California first I called to make an order for one sandwich and he hung up in my face so I was driving there got there and he continue to be rude and I asked to speak to a manager he said he was the manager that was quite disturbing than the lady that was there working with him also decided to get rather rude and then they tell me they wasn’t going to make my sandwiches I live Right around the corner and normally this is my go to sandwich place subway is that I go to because it’s normally really respectful and really clean their food I’ve never seen these two arms so I don’t know but they definitely have a really bad attitude and I definitely need someone to check it out ASAP I even have it on video once I got there because I know that from the phone calling them him hanging up on me and being rude just in case for my safety I had recorded it
I was treated with humility
Need my w2
Hello,
We are in Palatka, FL , 201 Reid St. at Subway. The employee work without masks, even though all of the customers that are inside right now do wear masks. There is a notice on the front door saying that wearing mucks is required. Obviously, not for the employees… I took a picture of the building.
The magna, Utah office is in need of more organization. The poor girls u had working by themselves because someone walked out on them and the manager refused to come help them. Also when I ordered online it would not take the 50% off
You know that your subs never look like the do in the tv adds because you use 4 times the meat in the tv one then you give at your stores bait and switch i dont go to sub ways anymore for this reason and the people all ways smash the sub when they roll it up at the end of it
I will never go in the subay in Highland Park Woodward near Glendale. Very rude server no receipt.5 customers. 2 no Masks. As a woman of color and educated I chose to ignore the behavior.
I was in the martin tn on university st #7135 on 3/11/21. Their drive thru online was down. They said couldnt take my order thru window would have to drive thru. I did this twice and they ignored me. I will never be back, this was too rude.
I was embarrassed and ridiculed by manager and now ostracized
We stopped going to Subway because the hassle if only online app discounts.
I’m not paying you money to make life harder and inconvenient to give us a reasonable offer. Idiots.
Do not like your TV commercials . Nothing about it makes me want to even eat one of your sandwiches.
I have been inside the subway on Englewood road in Kansas City no several times needing my w2s. I worked there in Nov and Dec of 2020. I have personally called all three mangers to tell them I need my w2s asap!!! When I went inside location AGAIN last night the managers car was in parking lot but I was told she wasn’t in..she was in the back I saw her. I have emailed corporate offices…i have left several messages on facebook to several locations with no response. I have left my address with my location I worked at several times but no one is responding. These w2s should have been to me by Jan 31 and im getting extremely frustrated. I really hope you can take further action in regards to this matter!
I used to work for Subway at the Great Southwest and I-20 location and I need a copy of W2-form can you please send me a link to upload it please.
I wanted to complain about your failed system to order online, also your horrible customer service. I placed an order to pick up at 10:40 am. I called the location and “manager”, Ismael, was horrible. He said I was wrong and I probably didn’t know what I was doing when I ordered. He never tried to help me. After I told him to please help me out and change it, he hanged up my call.
Order # 4DB0FCxxxx
14xxxx HWY 290
Houston, TX 77040
I wanted to complain about your failed system to order online, also your horrible customer service. I placed an order to pick up at 10:40 am. I called the location and “manager”, Ismael, was horrible. He said I was wrong and I probably didn’t know what I was doing when I ordered. He never tried to help me. After I told him to please help me out and change it, he hanged up my call.
Complaint about a subway
I work for subway and the boss is not paying us on time he is 3 weeks late on pay
Hello, my son was working for the Subway in Steelville Missouri and was not getting any hours, he had informed the manager that he had an interview at another job. The manager then fired him for it, then when asked why she fired him she lied and gave false reasons.
I need info on the Kingstree, SC store. We have been in there several times and he girls are rude and act like we are inconveniencing them. Today, I even received an eye roll from one of the employees.
Hello my name is Shirley and I want to make a complain against subway.owenrPushpa&Sam Patel.
this store is a rip off especially when you prepay for food in the app I order and they couldn’t fill the order nor was I contacted about it. when I went to pickup order they did have it ready and would not give me a refund of my money spent and was very nasty about it has been 3 days and I still do not have my money back I have tired to reach the store 8 times and nor one would answer the phone there was no manager at the store period. according to the nasty employees.
Your Subway Vinagrette sucks. REPLACE IT WITH THE GARLIC AIOLI YOU USED TO CARRY. It was the BEST. I’d buy some to take home for salads.
My niece has worked for your company until today. I made her quit. The boss at her store was making her work off the clock every night she has closed. She is a high school student and would not get home until almost 12 in the morning. I am a store manager at a retail store so I do know that it is company policy nit to be working on the clock. I need someone to please get in touch with me about this situation or will persue a lawyer to habdle the matter. The store is in Medina Tn.
I tried to sign up to order online at restaurant #4795 The form would not accept any of my VALID e-mail addresses. SO decided to call to see if I could order online, and the girl who answered the phone was extremely rude. Cutting me off immediately when I was trying to ask a question. And didn’t even care about how she presented herself. All I wanted to know is if I could order over the phone. She said no and I told her that she may just lose a customer, (she hung up on me) before I could say anything about her treatment of me on the phone. Very rude, unfriendly, discourteous, and I did not deserve the way she treated me.
Still hungry. Store number 4795 1:05pm on 3/10/2021
I have a child working at a subway in PA are two minors allow to close without an adult also if store closes at 9 how late are they to stay there are times where two minors are there until 11 closing without an adult
Your ad is fraudulent. One foot long sub full price snd the second one is half. And it is not working.
Even with COVID-19 and the facemask mandate in Wisconsin, the Subway in Tomahawk, WI, NO employees wear facemasks. I am extremely worried by their complete lack of COVID-19 concerns. I would hate to stop going to Subway, but if they don’t care enough for their customers to wear facemasks, why should I bother? Quite awhile ago they did wear masks, but not for months, which is ridiculous, Governor Evers has extended the mandate, I like Subway (wish there were more vegan choices than Vegan Delight). As far as I could see on your website, facemask are required.
Thank you,
Anita Wood
The address for the Subway I am writing about is…
859 N 4th St.
Tomahawk, WI 54487
This is Rose Ann Bennett,Batesburg sc.Tonight march 8,2021 we purchased three subs from Batesburg subway.tgey were horrible.Toasted so much bread was crumbling and cold cuts had so much mayo on it was just horrible.These subs were nasty.The last time we went there was horrible too.We ordered online to pick up.
I have I have a complaint on the manager at Subway inside flowers hospital in Dothan Alabama she she cursed at me this morning and I wasn’t even speaking to her and something needs to be dead cuz a lot of people have a lot of compliance on her
I have a complaint with the Subway shop at 1522 N. Coast Highway in Newport, Oregon. The owner has a phone number listed but it has been disconnected. I wanted to report two experiences I had with the drive-up window. Specifically, staff does not respond. I am unable to walk/stand for any length of time and the drive-up window is helpful when I want to order – but not if I’m ignored. I was hoping to discuss this with the owner, but cannot reach him. Is there some way you can convey this message? Contact info. is Chris Berry, 541-614-xxxx. Thank you.
I am currently sitting outside your location at 3086 Hwy 80 East, Pearl, MS 39208. They “close at 8:00pm. However, when I arrived at 7:35pm I was kept from entering by an employee who stated “the customers who are currently in the store are the last customers “. I stated that the open sign was still on and the website said they didn’t close until 8:00 and was told “ yes ma’am but we are getting ready to shut it down”. This is the 2nd time this has happened at this location and this is unacceptable. If your store is going to close 30 minutes before it’s posted time then the time need to reflect that.
Visited Westport Ave , Norwalk, CT. for lunch_ spent over $20 for two sandwiches. Tried the Tatum Turkey bacon, was disappointed- especially for the price, threw half of mine away. Not happy. Thank you
I have frequented the fowler st ft myers fl subway for yrs. Its convenient. In the last many month a new manager was hired. I believe her name is wowanna. Hence forth i will be going to another subway. The manager is rude condescending and arrogant. Ive never gaven her reason. I see its not just me. Now i will go to that subway after 4pm. Katie the night person is a gem. Kind helpful and always willing to please. The woeonna person needs to leave. Where i work by that subway all my colleagues agree with opinion. Hopefully if their smart and care about their business they’ll fire the manager.
Very rude service not only to our party of 6 but to customers in front and back of us. Muttered under breath at us, talked loudly about us after we sat down, and verbally threatened us. In Cleveland, Ms.
Your employee Gironde Ghuman is incompetent . I sent in a requested copy of receipt > FIVE times; he never responded
Just visited the store at Walmart at Pier Park with my service dog and the Jamacan lady which had her young child in the lobby, singing out load, loudly, talking to all the customers, disrupting people’s conversations, just treated me rudely when I ask her to make a sandwich, she loudly ask me ifI worked for Walmart, which I do, and have been given employeesoecials for 5 months, tells me loudly in front of all the people thatvI can’t get a sandwich if I am not working. Acting very aggressive and confrontational. Embarrassing me. I said very that no one ever told me that and I have been coming in there and being given discounts for 5 months. She kept on being loud, scolding me line a child saying how can I get a sandwich if I not working. I left there after a verbal altercation and she is still hollering things as I was outside of the store. I have been an employee of subway and know all about courtesy and customer service, and this was not that. I have never been treated in this manner in Subway before.vi would like to be contacted concerning this. Please explain how I am in the wrong and deserved all that, if I didn’t even know!
Your contact site stinks. Go round and round and round
i have the app on my phone and for almost 3 weeks since i had to sign back in to app it doesnt let me pick my subway to start my order as i am in healthcare it was easy to order on app go thru drivethru and pick up and go can you get this glitch fixed please!!! i live in Stigler, Oklahoma and we only have one subway thank you
The subway on sossoman and Broadway had roaches..I have it on video while having my sandwich made.
I went to store in Omaha NE located at North 90th and the service was so horrible I drove off. I waited 20 minutes behind another car before my order was taken. I even called the store while I was in line. The woman working g at the window was extremely rude stating she could only do one thing g at at time. Instead of going g and refilli g the syrup for the soda machine she continued to talk to the other employee, ignoring the fact that I had waited all that time. This location needs retraining. The service has been absolutely horrible for quite some time. I will never go back.
I have been tested for corona but my manager is forcing me to come in and work without getting my test results in.
I am bringning a lawsuit against subway, for refusing me service in their michigan stores, because of my choice, and RIGHT, to not wear mask…they have violated my absolute right, as an American Citizen
How can you show your subway hero so stuffed on TV compare to any of the real available hero in any of your locations so dull and hardly you see any cold cuts or mixed, do yourself a favor go undercover and order one in all your locations they just don’t want to more than it should b in their eyes. I have been buying for last 25 years ,maybe you should go to competitive and get real hero so u can compare. Otherwise stop your false TV ads.
At this point I’m ready to go further on, I’m going to wait for your responses.
My phone # 516 695 xxxx or email me.
March 2nd 2021 was in Subway in Fort Payne Alabama and the top of the ice machine fell hit me across my arm miss my head by inches no one working asked if I was okay a gentleman in line came and got the piece of metal off my arms and I have pain in my arm now thinking about going to get my arm checked out
I’m on Plainfield pike in Rhode Island at one of you subway locations. Can someone tell me why they haven’t fixed the speaker system for drive through orders??? It’s been well over a month maybe 2 since it’s been broken. You are putting both your customers and employees at risk because they have to go outside and meeting everyone at their cars. This is insane during COVID and unacceptable!!!!
Why did you guys take away the spicy mustard? I mean I was having a really bad day and I was looking forward to a Subway sandwich just to get kicked in the stomach with they don’t have the dressing I was looking forward to. This made my really bad day even worse which is kind of lame I know. Still very sad that you guys did that and I don’t think it’s okay.
no complaint just want know how get subway coupons sent to home i don’t want sent to email they don’t excepted iaddress is 12 preble rd lowell maine 04493
Bad sub
Need someone to call me asap
I’m at the Subway in Manassas Virginia @ Signal Hill and Liberia.
One of the counter staff is not wearing gloves while filling dressing cups.
My Daughter Dhasia Boyd made at purchase online order on 2/24/2021 around 12:51pm at the store location in Bedford Texas at 233 N Industrial Blvd, Bedford, TX 76021 and She purchase food at restaurant for transaction for $9.22 and has been charged 2 times to bank card same transaction money taken off bank card 2 times with the same transaction number my daughter is minor child it was charged to my debit card that she used for purchase I have been trying to reach subway corporate the automated system is not let me reach a live representative I can be reached at my phone number (682)410-xxxx
I work in Angleton Texas and i was at the Subway that is at the ATT store and customers were not wearing mast and staff did not ask anyone to wear a make this was at 12pm today. I left the store due to this reason and I will not go back any time soon 713 259 xxxx you can call if you like. 02/25/2021 12:28pm
I need my previous employment information verified. DOB 11/12/1996 and I worked in King, NC. Is it possible to send me copies of my W-2 and paystubs from 2016? Thank you for your time.
Why am I not able to order online at Park Rapids MN store? App says store is closed & when I call store they say website is down. I have the option to order from ANY other store in the state EXCEPT the Park Rapids location.
I have a complaint for knowing that manager made the statement they didn’t appreciate me contacting corporate office after an employee tested positive for covid-19. So they fired my daughter.
i just visited a subway on lunch and very very disappointed to say the least. i had my sandwich toasted and while the sandwich maker was waiting, she proceeds to remove her cellphone from her back pocket WITH HER GLOVES ON then proceeds to make my sandwich. HOW IS THIS EVEN ACCEPTABLE. Yes, i understand im sure i have eaten worse things in my life- but really … common sense here please. Its highly unacceptable. cmon subway. do better!
Yes today i just left subway in dade city fl there i a tall white man that works in there with glasses refused to make my sandwiches the way i always get them made there this is the 2nd time this has happened to me he needs to be fired hes not good for your company yall lost out on money today because i had wanted a few sandwich and also wanted to put a cater oder in please do something about this guy i use to work for subway a while back and i know your customers are always right so please get this situation done
I took my grandchildren to the Subway located in Walmart located at 26824 F. M. 1093; Richmond, TX 77406. The owner/manager decided after accepting the coupons we received in the mail after accepting the coupon from the customer before us because he observed that the remaining 4 customers including myself had coupons and we were discussing the coupons while in line. I asked why and he said because the coupons were expired. The coupons were not expired and were not schedule to expire until midnight; it was only about 2 p. m. I walked away after lodging my complaint with him without continuing my order. I feel the this location’s owner should be reprimanded for his deceptive and selfish business practice. Especially in the mist of the Covid pandemic, people dying, losing their jobs, homes and food. This was also during the Ice storm that affected Texans where people were experiencing power and water outages which led to
food, water shortages and residents with no place to stay.
Hello To whom it may concern.
We use to love Subway.
That came to a scorching halt 3 years ago. The problem is how each shop is storing their overnight condiments.
They are not emptying the veggies and such out of the metal containers. Than the next day everything has a metal taste. We tried 3 different times to order each time our sandwiches tasted like metal. Therefore we have not bought a sandwich in 3 years. That metallic taste is discussing. Until that issue is addressed we will not be ordering our favorite sandwiches. Thanks!
Hi my name is KariAnn Koshenina. I currently work at the Subway in Glencoe and I am just curious about how we are able to sell Reeses Pieces cookies, especially since they contain peanuts/peanut butter and we could have customers come through that are severely allergic to peanuts/peanut butter. I just don’t want anyone to get hurt or end up in the hospital because of a cookie we are selling. Thank you!
Today I went to into subway located at 2868 Washtenaw Ave, Ypsilanti, MI 48197. I am teacher my schools is minutes away from job a co-worker picked up lunch forus and my sandwich came back wrong after placing an online order, not only way my sandwich incorrect there was hair inside of sandwich as well. I brought the sandwich back and let the lady at the counter know what was issue was and why I was requesting a refund. The manager or owner who was leaving when I came into the store came over and that’s when things escalated as he began using profanity and raised his voice when I was already being taken care when I told him I come there all the time he told me not to come there (not that I planned on spending anymore money there) but overall subway should really consider proper training their employees I WILL NEVER EAT AT ANOTHER SUBWAY
I inadvertently swiped my Subway gift card instead of my rewards card today for a purchase total of $8.02. I have spent the next four hours on line attempting to request the points. There are several websites to accommodate this request. None of them were easy to use or understand. The numbers on the receipt are impossible to interpret. I returned to the store for assistance. The employees have no more understanding of the numbers than I do. The closest I could come to a Terminal number was 1/A – 358348. I was told the transaction number was 358348 and the Terminal was 1/A. I submitted it that way, but have no idea what is correct. This happened January 26. I submitted what I thought was correct, but it was not credited to my rewards card. I also attempted to fill out an online PDF form and had the enveloped addressed to send the receipts to El Paso, TX. However I am not interested in providing my credit card number (that I can cancel at any time/one month free) to retrieve 30 points that were accidentally omitted. That is nothing short of a scam. When this happened several years ago because I had forgotten to swipe the card, there was a friendly person in customer service to call and was able to resolve the issue quickly and efficiently/. You are providing extremely poor customer service. Automation has its positive points. So does personal customer service. I made a mistake. Sorry
Very disrespectful boy waring dirty bandana wouldn’t serve me without a mask I have asthma and can’t ware a mask if he wants me to ware a mask he should ware one himself and not the dirty I mean dirty bandana I will never spend a dime in a subway
I placed an order online through my app. On my way to pick up my food, I got stuck on my street due to MS having an Arctic Blast. I called to cancel my order and kept being told my order was already made. I was stuck, could not get out of my neighborhood which meant I could not get to subway to pick up my meal. I tried to cancel the order – the first time I called she told me it had not been made and hung up on me. I called back she put someone else on the phone. He would not cancel my order. I would like a refund to my card.
You used to have a subway melt. I was told they don’t have it anymore. So I asked for a roll with turkey ham cheese bacon and lettuce. They said it can not be done because it’s not in the menu. So I left. Went to another subway. They said they would have to charge extra for cheese and bacon. This makes no sense in the world. Can you logically explain why I can not get a sandwich I want
The El Cajon Blvd in sand diego branch subway has rude employees. The manager is very opinionated and as a customer I tried to speak up and talk to my son about he doesnt have to listen to her, that he can choose what he wants. The manager Amy flip out and told me she will refuse service to me. Not right, she then said she’ll call the owner. She acted like she was on drugs. We didnt buy nothing and they lost a some customers.
I had the worst experience at location #7065-0
I was an employee for subway in 2019 and never recieved my W2 for 2020 , I need my W2 form mailed to my address so I dont get penalized by the IRS . Thank you
I never received my w2s,and my boss at Sub Way on North Main St.and also I talked to the owner,and he said he would not print me another set,please help me,sincerely, Angela Roberson
Ur location in marshville nc closed a hour before time to close. My boyfrind and i went at 8:22 to subway in marshville nc and we got there there was 2 girls working and the door was locked they wouldnt let us in and hust looked at us from behind counter starting to put food away. This was feb 14th 2021 at 8:30pm. And everywhere i looked the hours for them to be open is 9:30am to 9:30 pm 7 days a week. I was really wanting subway and couldnt get any. Yall need to get on this location so they dont cause yall to lose customers.i know i wont go back for a while cause of this.
Went to subway today in lacrosse wi store #37895-0 ordered a sunrise melt with one egg (since you dropped the egg whites) got my sandwich the employee named Jody said $6.54 I asked if it went up because 2 days ago it $4.63 and she said that they don’t have it on menu and that’s the price if I want the sandwich I stated that I was being over charged and she keep calling me sweetie I asked her to pls stop calling that then she lost her mind called me a mean old lady and other profanities threw my money at me went behind her coworker proceeded to throw her arms in air mock me continuing to call me names all because she overcharged me and couldn’t take the responsibility this unacceptable and inexcusable if this is the people that subway hires to represent them I’m embarrassed for you termination is the only answer for this
I was double charged for an order online January 6 2021 at the Minocqua wi. Location on Hwy 51. I called about it on the morning of January 7, and multiple calls to the manager Elizabeth who will not return my calls. I still have not received my credit back to the account. I also spoke with a former employee and they told me about this owner’s unsatisfactory work practices including using old inventory food items that should be tossed. They make them mix these items into the fresher items. I’m very disappointed with this service technique and will take to social media within the next three days if this is not resolved. Order # 3f32d4eb-06 for $28.77.
Disgusted and disappointed,
Bob Buttitta
262-939-xxxx
You have the worst website/order site I have ever used – it sucks – took 3-1/2 hours to place an order and I wanted 2 sandwiches so I had to place 2 separate orders – why don’t you fix that mess -?it will be never when I come back
I ordered from the wrong subway using the app on Feb 6th. i tried canceling my order, but could not get ahold of anyone. When i try to call that subway, nobody answers the phone. I contacted subway customer service by leaving an email and have not heard from them. I just want a refund for the sub i did not get.
I bought a Subway gift card from Meijers on US 31 South in Traverse City, Michigan 49685. Cashier did not activate my Subway card as well as other card I bought that shopping trip. I tried to use it but they said it was not activated. I went back to Meijers but they wouldn’t help because I did not have the receipt. I talked to Management and they wouldn’t do anything to help either. I tried to contact Subway but couldn’t get any help either. I’m mad. I want to use my $15 card but can’t. Please send my a new on that can be activated easily. I love Subway and I want to be able to go there again. Please hurry with this matter. I have waiting a long time to get help.
went to your store at walmart in Aransas pass texas at 4:00 Wednesday evening your employee was the worst person i have ever seen while waiting for her you had 4 customers leave she came out didnt say a word to me for a couple minutes if you have bad business i can see why i spoke with a lady that just left she said the lady was rude to her also i wont be back my phone is 1/361/229/1426 bad service equals bad business another thing now no roast beef bad decision
I work for Dollar General at 12 Allen chapel road in batesville Arkansas. The subway right beside us in the same parking continues to throw their trash anywhere they want to in, by, on, around the dumpster area and we have to clean it up because of the trash in the parking lot coming from their trash at the dumpster. They have thrown bags over the dumpster wall and into our storage are subway trash is in and on our rolltainers in our bullpen. This has been going on for a while. They have already been spoke to once I belive and they got spoke to about again today. We shouldn’t have to keep picking up their trash everywhere because they’re to lazy to walk to the dumpster and put it in there. I have pictures if you need them.
My husband and I went to subway 1918 2nd ave west in Williston ND yesterday feb 3rd at a little before 6pm. A young male was making sandwiches without a mask. My husband said “if we all have to wear masks why don’t you?” He said he left it in the back and continued to make our sandwiches to which my husband said “ well you should go and get it” he replied no he didn’t have time my husband replied he would wait. The kid made a snide remark and walked off a minute later another staff came out and finished our order. I don’t think staff would make my sandwiches without gloves why would they think it was ok to not mask up in the middle of a pandemic and the fact that it’s mandatory right now. Very disappointing that the other staff would not have asked him to do so also. Where was the manager? When we asked we were told there was no manager there. I’m not sure we will go back. Very sad.
your subway, at a gas station. outside danville pa 17821. we purchased 5 lg. subs rhe employee that was working ,messed op our order, so bad when we checked out, that he said , they were not right, ane miss-labeled. the employee name was kyle. hesaid he would tell his boss, that he messed up.i talked to his manager she said she would give us 1 to replace 5. her name is katy. she laughed at me . is this how u run a subshop with your name on it. if i don’t here frum u i will go to our local newspaper.
The last time I went to subway before 7pm they were out of meatballs, This time they were out of provolone cheese. I don’t understand why a store that is open til 10pm would not stock up accordingly for their hours of operation??!! I usually find making a complaint gives no results (just apologies) ut, hopefully someday the problems will be resolved with franchises. Store location is: 2802 Lee Blvd. Lehigh acres FL
Hello,
I’m writing because I’m a regular customer, and I would like to make a proposal for improving.
The point is that the other day, we hired for our local business a service that creates an Android Application from our website, and it cost exactly $ 5. He did it so well and was so kind that I remembered him and I would like to recommend him to you.
In case you are interested I leave you the link, it is very quick to sign up, especially if you have a Google account.
This way we will try to get more customers by having more visibility, I think it’s worth for the price it has.
Best regards!
Local subway will not chop salads; but other Subways will chop salad
I have been trying to get my ap fixed with Subway. I have a credit balance of around $25 but for some reason it froze. I cannot sign on or use. I have sent messages but this has not been resolved. Please let me know what you can do. I don’t have a gift card, just the ap. Thank you
I am a former employee of subway in independence kansas. I have noticed alot of things wrong with the employees. Not wearing hats, smoking marijuana on the job, and even having it delivered. I have talked to the manager about the marijuana issuse and she just brushed it off. The store number is 13293. Thanks
I think you should sell boba with your sandwiches. You would make BANK 👍
One of the workers that works as an employee threatened me lied by giving me a fake name his name is Julian and we bought food store # 28925
Drove away from your Belle Vernon , PA store @ approximately 4:22 PM without my onset as I waited 12 minutes & no order & there was not one person in the store being eaited on .
I had a coupon for a $5.99 meal & places it & was waiting 12 minutes & drive off
TERRIBLE SERVICE !
By the looks of your TV commercials,Subway has clearly forgotten about their white customer base.
Am in the subway in 10900 E Briarwood Ave, Centennial, CO 80112. I trying to buy guy subs special for the day that is the Italian BMT. I come to this subway everyday for lunch I work in the us bank across the street. And you guys lunch special is $3.99. The guy that is there his charging me $6and some chance for the special of the day . I some him how much I pay before also I went on you guys website to show him the price and he tell me the that is wrong. So I left the sub and left the store. This is Very bad customer service for a manager I just wasted my whole lunch break on the situation I will never buy from you guys again.
I purchased a bowl of Teriyaki chicken with onions. The bowl was bearly half full. Is this normal for $10?
I had gone to subway in Walmart in concord NH and ordered my favorite caiser salad wrap it was the smallest one I ever received it was more bread then any and contents. I am disappointed in subway and it must be going down the tube. I will not go to subway any more.
I love your subs, but now you no longer seem to carry spicy brown mustard anymore. Without that, there is no point to me going to Subway now. This mustard makes the sub. I realize I am only 1 person with 1 opinion, I just wish I could have my footlong turkey with spicy brown mustard back, that’s all
www .androidcentral.com/participating-subway-restaurants-will-accept-google-wallet. I searched does subway take Google pay and the first search has Jerod Fogle with a milk mustache. I will accept a thank you
Long story short! Ok I ordered two sandwiches online . I set up an account so I could make the payment. Everything went through fine and order was accepted. I received a notice that the order was ready for pickup. I arrive at subwaystore #4161-0. As I’m entering the door I’m being told in an abnormally loud voice that she can’t make no sandwiches…I don’t have any bread I don’t have any bread! I asked you have NObread? Ok well I made an online order and here’s the confirmation #. She asked my name I told her….she states that she tried to call me… not true! I asked what was I supposed to do? She asked me what she should do “I don’t have any bread i can’t make no sandwich. Ok she says for me to call my bank and cancel the order”…well no mam I can’t do that now. The last thing I was told is to call tomorrow and talk to someone at that store and they will work something out. I really just don’t understand. My pickup was 7:55pm store closes at 10:00 pm. I went to my vehicle and watched another customer walk in and she walked out with a bag which I’m assuming had food in it. So here I am with the receipt in my hand that she didn’t want to give to me wondering what I do next. Please tell me. Served by999997 1/13/2021 7:40:04 pm . Term id-trans#1/xa-259447. Order#:4794EA88-44
I wanted to file a complaint against David, manager at Subway in Castle Rock CO. His location is 110 Wilcox st. I had dropped my mask at my last location. When I came into Subway with my glove tightly held against my mouth and nose, David rolled his eyes at me. He gave me attitude the entire time he was fixing my order. My glove was tightly held against my face the entire time I was in Subway. Half way through my order, David came out from the back and dangled a mask in front of me without saying anything. I asked what he was doing and with attitude he replied, “we can’t serve people without a mask”. Had David approached me in the beginning nicely, stating the policy and kindly offering me a mask, I would have been happy to comply. I wasn’t trying to break any rules, I simply lost my mask at my last location and was scrambling for something before I entered Subway. A tightly held glove over my face is the same as a mask, if not better. His demeanor was completely unprofessional and condescending. He shouldn’t be a manager. Please contact me by phone or email to discuss what will be done about this matter.
Came home with a knife rolled in my sandwich contacted store but still wedding 4 days later for anybody to call me??
Manager at the red lion subway was very mean n told us if we didn’t like it we could go somewhere else
We visited the Subway in Spring Valley, MN and we’re going to use the promotional coupon buy a drink and get a footlong for $6.99. We entered the store to order and they said they were not participating in that program! Can each franchise make their own rules? Why send us coupons if we are not able to use them? We won’t be visiting Subway any longer if the store doesn’t participate in the coupons we are sent. You will continue to lose customers if this is allowed in your stores.
Today I went to two Subway locations in Paducah, KY, first location being Wal-Mart Store 431 Subway between the time of 12:15 pm central time and 12:30 pm central time and the employee that was going to help me did not have her mask covering her nose. I refused to let the employee serve me for that reason. So, I drive down the street to Subway drive thru on Clarks River Road between 12:30 pm central time and 12:40 pm central time and the same thing was there. The drive thru lady did not have the mask covering her nose nor did anyone else working inside. I refused to let them serve me. During this pandemic when is it okay for someone in food service to not wear a covering over their nose? COVID IS A AIR BORNE DISEASE!!!!
Hello, my employer at Perkasie PA has not paid me yet.
the night shift manager said he sent the check in the mail but said check still has not arrived. I missed his called the day after my visit but he didn’t leave a message. It has been more than seven days now. I have received other mails. I am to report to HR first before filing a complaint.
I am not going to go back and forth for a check that I worked for.
Please contact employer or send me a new paystub.
Thank you,
Christelle
so I visit a subway while in miami florida they over charged me and voided out but never took it off my debit card shows that I still payed double for my order charged twice
Food was bad
I am a regular Subway customer and I normally place orders through the Subway App on my phone. On 12/22/2020 at about 5pm, I placed an order to the branch at 1215 Fry road, Katy TX 77450 and through the App, for the Subway 12′ Veggie Delight with Pepperjack cheese for the amount of $5.40. On getting home with my order, I found it tasted awful, because I was getting the taste of raw vegetables, since they omitted to include any cheese as requested through the App. I do normally place orders on a regular basis from different branches, but this was the first time I was experiencing a problem like this. I urge you to please follow through with my long narration because what I experienced and wish to talk about is quite serious. I had decided to take my sandwich back because I couldn’t eat it. I spoke to an individual named Carolina on reaching the store. I must start by stating quite strongly that your company has to be seen doing something about my present complaint because I believe you all have a reputation to maintain before the public. For reasons that are not clear to me, Carolina had been very rude to me. From the beginning of hearing my complaint and without ever knowing me before, she had addressed me that I was lying, and that I didn’t buy the food from her unit, also that she had a problem due to the fact that I had taken some bites out of the sandwich before bringing it back to the store. Even though she asked me for a receipt which I normally dispose of in the store dumpster anytime I pick up orders from any branch, she nontheless addressed me in a totally disrespectful manner that made me begin to wonder if this was all just about a sandwich which I had bought barely an hour before then. She also proceeded to pry and prod the partially eaten sandwich which she had then taken from me, aggressively with her fingers before my very eyes, arguing that there was cheese on it. She also proceeded to ask me why I had taken some bites from it even as she tossed it in the thrash. Though this drew my angst, I must let you know that my patience was very seriously challenged by her sudden and unexpected behavior towards me. I can only let you know in retrospect that I still proceeded to show her my proof of purchase at same store, as shown on my App listing. Though I had become offended at this point, I couldn’t help wondering what good it serves a company which thrives on public patronage, to harbor staff like this, having myself, been a business owner before now. Carolina had told me that even though I had shown her my proof of purchase, she still wouldn’t make me another sandwich or issue me a refund because I had eated more that a quarter of the sandwich and she believe there was cheese on it originally. At this point, I asked to speak to a manager, to which she replied that she was the manager and she then asked me to leave the store. I might have expressed some unpleasantries myself after her aggravation because I had become seriously challenged, due to her initial illtreatment of my person. As ridiculous as this may all seem, I also urge you to sometimes watch your cameras to have an inkling of events. You can imagine how a very simple situation can be very easily escalated out of bounds, thereby creating unwarranted trouble for the parent company, due to poor staffing behavior. It was as if Carolina was purposely trying to exacerbate the situation.
I placed a call to the Katy Police department because I didn’t know what to do anymore. Two officers responded to the scene close to 6.30pm because I had been in the store for about 90 minutes as at then. Right on walking in, I heard Carolina who had spoken in English before then, immediately ask the officers if they spoke or understood Spanish, because they appeared of Litano or Spanish origin. She thus attempted to address them in a language other than English, out of my hearing, but she was however discountenanced by the officers as observed by me. After listening to our complaint and the fact that I had asked to speak to a manager to descalate the situation before then, one of the officers told me that Carolina was not the manager like she had told me she was. I was let in that that she had misrepresented herself to me. They also told me that this was not the first time they were getting complaints about her, being called to scene because of other complaints that were previously made against her by other customers. I told the officers that aside from being rude to me, she had my sandwich and my money as well and that I feel quite bad about the situation. Based on my complaint, the officers then inquired from her if her unit is a franchise or corporate entity, to which she replied that it is corporate. They then advised me that I had the option of placing a complaint to corporate relations and then furnished me with her name as well.
I have been a long standing customer of Subway and have often scored your company high on feedbacks and surveys before now. I also have some reasonable following on social media, though I am beginning to slightly question your staffing choice. This aggravation was totally uncalled for. I do hope you will look into this situation seriously and not cursorily. Thank you.
Mam, understand she is a narcissist, and all narcissist take it personal. I don’t understand why, the company doesn’t get it. Anything, a person takes in that mannerism is a TRUE BLUE IN EVERY SENSE A NARCISSIST. Trust me all narcissist are possessed look it up. You wouldn’t want her food ANYWAYS. The narcissist cannot take accountability.
#47257-0 inside Walmart I ALWAYS LEAVE A TIP. THIS TIME I’M GLAD I DIDN’T. SNOTTY KID LOVES THROWING HIS 110 LBS AROUND, JUST AS I UNWRAP MY SANDWICH TO EAT, THE LITTLE BULLY BARKS “MAM U CANT EAT THAT HERE!” I ASK WHERE AM I EXPECTED TO EAT IT?? IM HUNGRY. I TOOK A BREAK FROM SHOPPING JUST TO EAT HERE! I COULD EAT IN MY CAR IF I HAD ONE! ITS WINTER, COLD. FOR A DISABLED WIDOW OF A VIETNAM VET. THAT KIDS ATTITUDE AND BEHAVIOR ARE INEXCUSABLE. PRACTICALLY EVERY TIME I EAT THERE ITS A NASTY KID WHO HATES PEOPLE OLDER THAN HIM, HATES HIS JOB AND TAKES IT OUT ON AN OLD PERSON FOUR TIMES THEIR AGE AND HALF THEIR SIZE & BECAUSE IM A FEMALE THESE PUNKS THROW THEIR WEIGHT AROUND WITH ME. RESPECT AND COURTESY ARE PRICELESS. NEXT TIME ILL JUST GET SOME NICE HOT FOOD FROM THE WALMART DELI. SUBWAY IS NO LONGER WHAT IT USED TO BE & MIST THE PEOPLE WHO ARE EMPLOYED THERE SUCK BIG TIME. AND I’M SURE I HAVEN’T MUCH BETTER THINGS TO DO THAT TELL THE WORLD NOT TO WASTE THEIR TIME AT YOUR CRAPPY EATING PLACE.
Hello.
I am a customer who goes to Subway quite often on Lima Rd in Huntertown, Fort Wayne. It has come to my attention that the manager and the employees at this restaurant are refusing to wear masks when they are in the store but not around customers. I, angry, called the manager whose name was Nikita, and stated to her that it was against the law to not wear a mask. She hung up on me in the middle of my stating masks were mandatory at all times. It has also come to my attention that this Nikita has also fired an employee named Leah when she stated to Nikita that she needed the employees and manager to WEAR masks because she was spending a week with grandparents and she didn’t want to get them sick with Covid. Nikita fired her because Leah asked her to wear a mask, which is the law in the state in Indiana.
I will tell you now that I am an RN who works at facility with dementia residents. This area is full of nurses and doctors. We are very strict about wearing masks and keeping the public and our residents/patients safe. When word gets out, and it, your store will have no customers left unless this matter is resolved.
Thank you very much.
I was not issued a refund from the Subway at 1830 E. Greenwood Rd in Prescott, MI, after I made two trips on, two consecutive days, an hour’s worth of driving, charged $24.37 for an online order, and BOTH days did not receive my order! First day, no bread, second day, order not ready after being assured the day before it would be! Told to come back in an hour or wait in line! There were at least 5 people in line, one with a case of beer at her feet! Contacted customer service, no service! I want a refund, gift card, or coupons for free subs! My order # was FF74F627-07 on 7-17-20. My approval # was 623-531-380501. I hope someone will help me out, as $24 is a lot of money to me! Plus, it’s almost impossible to reach anyone to take care of my problem! I have spent over 2 hours trying to get my complaint heard!
I just want to say I’ve been going to Subway restaurant for decades. and in that time Subway has never failed to give me a delicious meal to eat. I like the way this company has expanded it’s food to soups and pizza.There are other fast food restaurants that don’t use fresh ingredients and also use a lot of Grease. But thankfully this fast food chain is healthier. it is true that there is no fast food that is totally healthy however when it comes to getting as close to being perfectly healthy as it can get I believe this company is number one. this company is a model for other fast food places to try to be and it’s unfortunate that they don’t try to be more like them. keep up the good work May your company continue to do well and serve good food for many years and decades to come.
You must be a person that never complains no matter if your order is wrong or not you’re scared to speak your mind or either you’re an employee for Subway at the corporate office the reason I feel this way is read all of the comments you’re the only one that left a good one now that don’t make much sense that you’re the only person that likes Subway maybe only people with complaints contact Subway and the people that like it don’t even bother to comment so it must not be that good
Please, there are no good comments, because they don’t exist. Subway is unkind and unAmerican with their bully mascot, Megen Rpino; Subway is a bully brand. The void of good comments is telling. Americans don’t like bullies and really have nothing good to say about this unkind sandwich shop with maso-meno food. Let’s Go Megan!!!
I have a question to ask and that is how do I get a job on the road with your company. How do I help you advertise. I know I want point you had Jared but that’s not exactly what I’m looking for.
Subway at 1108 Charles Sievers Blvd in Clinton TN: Cameron, the employee about to make my sandwich, refused to wear a mask. When I commented that he could be spreading Covid, he replied that I didn’t have to eat the sandwich. I only know his name because when I asked he pointed to his name tag, not having the decency to even answer me. I and everyone else I know will no longer be going to any Subway store. Firehouse is better and follows Covid protocol.
All these complaints about employees not wearing a mask. I been coming to this subway since they opened. I’m on oxygen 24/7 and CAN’T wear a mask. No trouble since the mask mandate started. Here a few times a week. Now all of a sudden won’t serve me without one. Regular employee already knew what I wanted (the usual 2 meatball 12 inch subs) New girl said no with an attitude. Store (7601 Old Troy Pike. Dayton Ohio 45414) was completely empty. Just go to submarine house right down the road.
Complaint about employee refusing to wear a mask when making sandwiches
I spent over $18 & a long time only to get my order still screwed up.I should at least get a credit for what I went thru!
We receive coupons in mail go to use and refused because say Springfield mo only but in very small print. We live 89 miles away from there but I don’t think we as customers should be denied use of these . If Subway doesn’t want us A Small Town to use their coupons or go there for food keep it up because A lot of people very upset.
I’m an employee of Subway. Trying to understand why my manager, seems to find every reason to not print out a copy of my hours. Then the store owner, said it isn’t possible for Head Quarters to print out a copy of it. Yet legally there is something documenting the hours I work. I just want to keep track. But Im kind of starting to feel like someone’s skimming my hours. Can someone from HQ/Corporate please reach out to me.
I have noticed that subway offers a way to leave a tip when paying the bill. It’s a great idea, but my local store employee told me the tips went to corporate headquarters and the employees got nothing. I would be outraged if this is true. Is it?
Worst eatery expiernece ive ever had. Employee,manager, her young son all handling and around and serving food and drink without masks and gloves. When asked about them not wearing masks the manager said for us to “Get the F out” infront of security none the less. The manager also chased us into Walmart as we were shopping to continue to harras us. Nasty attitudes and such unprofessional people at this Subway. Definitly not proud of their Subway Franchise or their costumers. I have such respect and hold in such a high regard managers and owners of buissnesses that know how to run their store. We always bought our fave pretzels until they began saying they are out of things and would then buy a soda and always gave a tip as we left. This store should be embarrassed when compared to other Subway shops… I am disabled and in a wheelchair and am still not as miserable as these employees. Also the owner named Maria Ciarleglio is the one that made the only positive review on here, pretending to be a costumer (Maria C. Review) now that is desperate that you have to make up a good review because no one else will.
What is the CEO”S name
The manager at Subway in Walmart has been abusing to me on two occasions for no reason, I would like to report him!
How do u report him.. I’m dealing with the same thing with this one up the street from me after my daughter started working there and he thinks he has no issues with it. Then my daughter had to call in due to she is sick and her doctor wants a covid test done on her and he threaten her job if she don’t come in and asks to put me on the phone and I tell him this is very unprofessional..
I need to talk with someone from coperate again.I talked with a person Monday and she said she would leave her number in my email but i havent received it.I talked with Subway about my issue but it was not resolved.The person i talked to Monday from coperate told me to call her if i didnt hear back by Tuesday but I didnt receive her number in my email.My name is Lavinia Lee 305 902-xxxx Thankyou.
Our company, Best Beverage Service, Inc., provided services to the Subway #3176 (owner is Lowette Swinton) regarding the cleaning and sanitizing of the ice maker. We have made more than several attempts to contact Ms. Swinton, and we have not received payment for services rendered. Please advise on how we can receive payment for the services we provided. Please note, these services were from 10-21-2019, a year ago. Still no payment.
I was in Plymouth, MN, visiting with family members and we all decided to have Subway sandwiches for dinner on Sunday, September 6,2020. I wrote down what everyone wanted for sandwiches and 2 of my cousins went to get them from Subway #40573-0. The address is 4345 Nathan Lane, Plymouth, MN, 55442. The time was at 4:26:21pm. They got the sandwiches and they brought them home and they didn’t put all the vegetables that was on the list for each sandwich. Plus they were told that they didn’t have anymore 12″ setups for the CCT, and that they didn’t have anymore 12″Monterey cheddar bread. They ended up making the sandwich on a 6″wheat which wasn’t the bread that was wanted. The sandwich artists didn’t put all of the vegetables that were listed for each sandwich. They didn’t put any lettuce on the sandwiches which was on the list for 5 out of the 6 sandwiches. They said that they didn’t have anymore so that’s why they didn’t put any on the sandwiches. I have worked at Subway for 14 yrs and when items were out in the bain we got them refilled, and have bread in the proofer and/or the oven. Which this store didn’t do. To me, I feel that they didn’t want to do the job the right way and were trying to close the store earlier than the regular time that they were to close the store. To me, I think that the sandwich artists didn’t want to do their jobs correctly and still get paid for standing around. I’m not sure, but I feel that that store needs cameras to record what the workers are doing. I know the store that I worked at has cameras and the manager and supervisor above the manager are the ones that have access to them to check what is happening in the store.
Host Order ID:SPM2020090642621
Sandwiches ordered:
6″wheat CCT American cheese, lettuce, tomato, cukes, pickles, green peppers, banana peppers and honey mustard sauce
12″ Monterey cheddar Chicken bacon Ranch, American cheese, toasted, cukes and onions ranch dressing
6″BMT Monterey cheddar, no cheese toasted, lettuce, tomato, cukes, onions and olives, honey mustard sauce
12″wheat BLT, extra bacon(which didn’t get),toasted, American cheese, lettuce, cukes, onions, honey mustard
12″monterey cheddar(which was told they were out),CCT, which was told that they only had a 6″setup and then they were out, lettuce, tomato, cukes, extra olives and extra onions (which there wasn’t any olives or onions on the sandwich) extra heavy salt &pepper, regular mayo
6″white BMT, lettuce, tomato, cukes, regular mayo
I decided to let you know the sandwiches and what was supposed to be on them and what wasn’t put on the sandwiches.
I hope that the young employees get a warning about this and that they get in trouble with the management. That store needs people that know the job, and does it correctly.
I do know that my family and I weren’t happy with their customer service skills.
Thank you for taking the time reading this and I hope that you have a good day.
The first problem -I told the worker we had a coupon and she proceeds to tell us she didn’t know how to use the coupon. She was new and she was the only employee who was on today. The second problem was that there was no steak thawed out so I couldn’t have a steak sub so my husband ate and I just didn’t have anything. My favorite sub is the steak that’s what I always order when I eat at subway. I was very disappointed and we’ll think twice about eating there again. The restaurant was also a mess it was filthy in there. Tables were dirty , the floor was filthy to.
Dear Subway, your continued elimination changes over the years have cost you two customers. First, you discontinued the honey oat bread (I felt I had fiber with a little sugar) then the red wine vinaigrette. I changed to the wraps until you discontinued the rotisserie shredded chicken. The other chicken chunks are too big for the wrap. Then, you discontinued the brown spicy mustard which gives that nice tangy taste. YOU LOST ONE CUSTOMER. Next, you LOST ANOTHER when you discontinued the ROAST BEEF. WHY?????
At Augusta Maine Bangor street Subay sandwich shop an employee complained to the manager about an unsanitary condition and the manager said it was no big deal.
6
I am unable to get though on the customer service hotline. I would like to know if there is another way to contact customer support, like an email address or on Facebook or similar. Thank you.
I looked up Subway corp and there I was able to leave a message on that site
I worked at piketon subway for about a month I put my two weeks. Evan graves was the manger I quit one day before my two weeks. They made me sign a paper saying I quit without notice. He excused my sister of stealing from the store when. She worked there. He left her alone in the store. He doesn’t wear gloves when he does bread pull and I’ve watched him drop the bread and just put it back in the tray. They also made us pay for cheese when we were told not to use the scooper. My sister had to rewrap someone’s wrap and they charged her for the wrap when all of them rewrap them when the wrap breaks. We’re both 16 years old.
Subway seems to have a real serious problem when it comes down to teens. They take advantage of them, over work and under pay them. Subway is going to be EXPOSED for the distasteful ways of treating their workers.
I totally agree, my 15 year old daughter worked 1 day at our local restaurant. Worst experience ever. She was being trained by another 15 year old girl, then when I picked her up at close I found out it was three 15 year old girls running the restaurant and closing by themselves. I questioned then store manager about it the next day and she told me that doesn’t happen too often, but it does happen. A hour before my daughter was to go in for her 2nd shift the store manager texted her and told her she wasn’t a good fit and not to come in. I’m pretty sure she made that decision because I questioned her about the three teens closing the restaurant.
Needless to say the manager wasn’t available when we went to pick up her paycheck.
Our experience wasn’t any better at the festus MO location. This was my 15 year old daughter’s FIRST job, she worked 1 day and got let go because she wasn’t a good fit (not sure how you determine that I 1 day). I am pretty sure the reason she was let go was because I questioned the store manager about there being three 15 year old girls closing the restaurant by themselves the day my daughter worked.
Write to the Corporate Office. The good ol letter in the mail will get their attention. Make sure to include any photos, if the situation warrants it.
Stopped at a Subway in Vienna Georgia around 11:20 a.m. it was not open and the workers were inside
They should hire some more employees for their customer support team. Good company overall, I just found it hard to get through on their customer help phone number.
Their 6″ sub do as is ridiculous it look more like 4 ” they need to do better at there cut we are not stupid Subway should be ashamed of themselves
Went to get 2 sandwiches. 1st one they had to add stuff because she forgot. Had to unwrap both sandwiches and was put off that I asked for salt pepper oil and vinegar. Rushed me out of there asap. My sandwiches are so soggy now with all the extra mayo and the massive pour of oil she did on the bread. Disgusting store. Used restroom, and there was actually a ring of mold.in the toilet. Gross. Customer service was absent.
As much as I go to Subway I just experienced the worst customer service ever first I was told about a sandwich that I get all the time and I mostly go to Subway everyday and get the same sandwich on flatbread so I was told that the chicken that they use change which it hadn’t the day before at the same place. The same sandwich but that’s not it got the vegetables put on my sandwich she told him not to wrap it in the big paper rapping in the smallest paper that they had got my sandwich pay for it left I was headed to work got to work for my sandwich out of the bag all the vegetables was inside the bag not on the rap anymore everything inside the bag so I decided to call back and let the young lady know Kristy Bryant so don’t go to 2400 Meacham in Fort Worth horrible service and she began to get an attitude with me first and foremost very quickly it escalated then she hangs up on me hang up the phone on me then I try to call back she follows me to voicemail still won’t answer the phone so I would never be going to Subway ever again especially the one on Meacham
I used to frequent the subway in Poplar Grove IL in the evenings after work just before closing, never had an issue always great service. I haven’t been to subway lately I have been going to Jimmy John’s and Jersey Mike’s better service and better sandwiches better quality, I would rather for the price. I decided to venture to subway because of a coupon that came in the mail. I encountered the worst manager ever. You can’t even complain because she gets the complaints. I asasked her if she could ring me up since she was by the register she said no I am busy. Then i asked her if she could relay that the prices don’t match the quality and she said nope I will not. Then proceeded to be so unprofessional. The way this woman talked to me I can not believe she is a manager. I apologized to the kid that worked with her that he had to deal with someone that treated people like that. She has treated her employees disrespectfully many times she should not be a manager she does not have the personality. Needless to say I am saying bye to subway! Hello Jimmy Johns and Jersey Mike’s. You just lost my business. You got my last $20.
They know exactly what They doing they have it to where no one can contact them and they company is messing over people food and their Indian employees are rude and I’m sick of it
They are going belly up! You cannot talk to a live person at Customer Service! Only through email. This is why they closed so many stores recently. Cutting the fat before the pig or goose is cooked!
Can hardly wait to see NO, Subway Locations anywhere. Fire House Sub is far SUPERIOR in Culture and Food Offerings. GO AWAY SUBWAY,,,,Hope you SINK Fast!!!!!
Mangament on 90th and maple is horrible .. manger and employees are on drugs they whole shifts.
My daughter started her FIRST job here. Instead of giving her time to learn. The manager started talking about her. She called the other employee one evening and that employee had her phone on speaker. The manager was awful. What a great first experience. And now they won’t pay her. Said it must have gone into another account. Well it didn’t come to her account. So they need to give her a check. We can show them her account. Kaitlin is the managers name 140 Airport rd. #A Arden NC.
Our experience wasn’t any better at the festus MO location. This was my 15 year old daughter’s FIRST job, she worked 1 day and got let go because she wasn’t a good fit (not sure how you determine that I 1 day). I am pretty sure the reason she was let go was because I questioned the store manager about there being three 15 year old girls closing the restaurant by themselves the day my daughter worked.
Amen! That topic is why I’m here too!
In agreement with you regarding Rapinoe as spokesperson. Subway’s choosing of Rapinoe to represent them is a slap in the face for all USA patriots. How dare they! After Rapinoe disrespected the USA, the country that has provided her the opportunities for fame and glory, by choosing not to participate in our National Anthem. I have a large family. I have done my best to influence all of them from my 7 children to my 6 grandchildren not to patronize Subway.
Amen here too!!! I’ll eat there when they publicly apologize to Americans for their choice for a spokesperson!!! Until then I’ll eat elsewhere!!!!!
I have MANY service men in my family who have a total different opinion then you do about patriotism and disrespect. They fought (and one gave his life) so she could have the freedom to express herself. Simple as that. Don’t like the freedoms then leave!
ABSOLUTELY! I agree wholeheartedly with you. My husband is also a veteran and we will never grace the doors of a Subway restaurant EVER again!
You are so correct.. its the stomping on the flag after a game that get me more..
You and our service men and women fought for her and other p.o.s athletes to take a knee in this way but the stomping on I can’t get past
👏👏👏 I just sent them an email about their kneeling too! I am from a military family too! They made a bad decision choosing her. They have lost my business,just like those cry babies in the NFL. Please thank your son for his service!🇺🇸
👏👏👏 They have lost my business,just like those cry babies in the NFL. Please thank your son for his service!🇺🇸
Did Subway offical take a knee for national anthem
Subways spoke person Megan Rapinoe sure enough did. I use to love eating at Subway both in Minnesota and here in Arizona. Have even eaten at Subways going cross country with my husband in the semi. But after seeing that, my days of Subway sandwiches are over. She owe everyone an apology.
Either get rid of the communist spokesperson or get rid of subway I ask all military people to boycott you I know I will
Yes, so sad. my entire family will not eat there any more. Telling all friends also.
I am with on that. So sad.
Amy, that’s exactly my complaint also. First it’s Jerod the pedophile, and now it’s Rapinoe disrespecting the American Flag, and taking a knee. Her behavior is appalling, and not fitting for a Subway spokesperson (or any American Company spokesperson). There are sooooo many fine choices out there … I’m sure you could find a better role model to represent your Company. She’s ‘certainly’ not the one!!!
Yes. They pay rapinoe to take a knee
Subway needs to apologize for their customer support person Megan that took a knee during the National Anthem. I will not support Subway until the do.
You’re so right Ernest. Her action was offensive, disrespectful, and disgusting; period. I too will find another restaurant to support until she is replaced.
Need to get red of the store owner at toledo iowa store he treats his kids like crap we where in there and he yelled at a young man I felt so bad for him this not away the way to treat any one then to fined out he’s the owner we will not go back in there
Elm grove, wheeling wv IS BY FAR THE WORST. DIRTIEST. LOCATION HANDS DOWN. EVERY SINGLE EMPLOYEE AT THE HOSPITAL REFUSES TO EAT THERE, NOONE GOES, EVEN IF YOU DO YOU DONT GET WHAT YOU ASK FOR. DONT EVER ATTEMPT THE DRIVE THRU. THE EMPLOYEE “KAYLA” LIKES TO HIDE IN THE HALLWAY WITH THESE DRUG ADDICT FRIENDS OF HERS AND GRIND THE LAST PEICE OF BLACK TOOTH IN HER MOUTH OUT, WHILE GUEST PULL IN AND PULL OUT. GRAB CHIPS (COULDNT GET YOURSELF A MEAL IF YOU WAITED AN HOUR) WHICH I HUMORED MYSWLF AND VIDEO THE ENTIRE 42 MIN ENCOUNTER, FROM THE MOMENT I PULLED UP TO THE SIGN/KIOSK AFTER PRESSING THE “HELP ME” BUTTON REPEATEDLY, HONKING REPEATEDLY. I STARTED TO RECORD AND BOY WAS IT ABSOLUTELY SCARY TO WATCH. These 2 homeless drug addicts who stand with signs daily near there intersection were inside with “kayla” the subway employee, they were running through the door to the kitchen walking up to the register, going over the intercom (that beeped over 100 times) because the 2nd car who attempted to order hit it over 20 mins ago && this “non employee” decided to have some fun with it (but there wasnt a car) 4 cars total pulled in , waited waited waited, still waiting. Gave up. Honked .honked. then decided this was NOT WORTH IT and left.. what a joke. I know this location has its reputation. But you would think corporate would eventually GET SOMEONE IN THERE TO FIX THIS DISASTER OF A CESSPOOL PROBLEM. just goes to show subway (CORPRATE) is as USELESS AS THE “EMPLOYEES” THEY HIRE!!!!!
I WILL BE SHARING THIS ENTIRE VIDEO TO ALL SOCIAL MEDIA PLATFORMS. NOT AS IF, SUBWAY WOULD REACH OUT AND ATTEMPT TO FIX THIS ISSUE ANS MAKE SURE IT DOESNT CONTINUE TO HAPPEN EVERY SINGLE DAY IN AND DAY OUT.
WHAT A SHAME. JUST CLOSE YOUR DOOR ALREADY!!!!!
South transit rd location in Lockport is a joke .. Never have bread .. Never have meatballs during afternoon time . People who work there are chain smoking out front while waiting for rolls to come .. Dirty store . unkempt employees.. Smell like an ashtray ..
y does paulding ohio not taking coupons I got them in the mail and I go to subway and they don’t take them I wasted my money I won’t go ther any more, that’s a bunch of bs whatever they gone do about it, u send them they should take them