Burger King Headquarters
Burger King Headquarters Contacts.
Corporate office address, contact information and phone numbers for the Burger King Worldwide Inc Headquarters.
Write a review or read complaints from other customers.
Burger King Worldwide Inc Headquarters Phone Number and Address.
- Company Website
- http://www.burgerking.com
- Corporate Address
- 5505 Blue Lagoon Dr.
- Miami, FL
- 33126
- Company Contact
- Daniel S. Schwartz
- Position
- CEO and Director
- Phone Number
- (305) 378-3000
- Employee Count
- 34,248
- Twitter IDs
- @BurgerKing
What is Burger King’s Corporate Office Phone Number?
Burger King’s Headquarters phone number is: 1-305-378-3000.
What is Burger King’s Customer Service Phone Number?
Burger King’s Customer Support phone number is: 1-866-394-2493.
How do I Contact Burger King Customer Support?
Call the numbers above or contact Burger King via:
Mail: Burger King’s mailing address is:
- Burger King Headquarters
- 5505 Blue Lagoon Dr. Miami,
- Florida 33126
- USA
Burger King Email Address: Use the Email Form to ask a question.
Burger King’ Contact Us page can be found here.
Contact Burger King on Social Media:
Burger King on Twitter: @BurgerKing
Burger King on Facebook: www.facebook.com/burgerking
Burger King Headquarters Executive Team.
Burger King’s leadership team consists of:
Daniel S. Schwartz – Burger King Chief Executive Officer
Joshua Kobza – Chief Financial Officer
Azel Schwan – Global Chief Marketing Officer
Heitor Goncalves – Chief Information, Performance and People Officer
Alexandre Macedo – President of North America
Jose E Cil – President of Europe
Jose Dias – Latin America Global Development and President
Elias Diaz Sese – Asia Pacific President
Rodrigo Musiello – Global Operations
Jill Granat – Secretary and General Counsel
Jacqueline Friesner – Chief Accounting Office and Controller
Burger King Board of Directors
Alexandre Behring
Bernardo Hees
Martin Franklin
Paul Fribourg
Alan Parker
Carlos Alberto de Veiga Sicupira
Alexandre Van Damme
Roberto Thompson
DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.
Please add your review or complaint below.
I saw your add for 5$ meal consistently. However when I tried it out it was $6. isn’t that kind of bait and switch. Very disappointed that I fell for it.
Went tonight to Burger King on hosmer Street in Tacoma with my 88-year-old mother we’ve been on the road doing all kinds of stuff today and she was hungry cuz she’s a diabetic so we went through the line tonight about 6:00 this is Saturday and we get all the way home and Mom opens the bag and says where is her food and I said I don’t know should be in there I looked on the receipt called the people and they seem to be so illiterate and knowing anything to do I said you know I’m going to call corporate office and I’ll just let them know what happened and she said to me well they’re not going to do anything they’re just going to say we got to take care of it anyway I am one pissed daughter my 88 year old mother doesn’t get to eat so I had to cut my sandwich in half to give her and then they said well you can come back and get one and I said oh no that’s not how it works I’m not coming all the way there and waste my gas and out of my way and then you’re just going to give me my burger I told him to give my name in a book and my phone number and then this girl answered the phone and she was asked my name and then she disappeared and then all of a sudden I waited and another guy got on the phone because what can I help you with him I had to tell him the story and he said his name is Lonnie I asked him what his name was and he had a thing for a minute anyway I just think someone needs to call me I think it’s rude how they’re handling people I work hard for my money it’s not cheap to eat out anymore and then you get home and everything you pay for is not there this is ridiculous somebody needs to get a hold of me my phone number is 253-363-xxxx
My husband and I stopped at Burger King in Harmarville, PA on 12/28/2022 about 4:00 PM. We were the only customers in the store at the time. We both had a burger and the bun was so soggy it fell apart when you tried to eat it. There were 5 or 6 employees standing around talking and laughing instead of cleaning the dirty tables and sweeping the trash on the floor. We were so hungry for a good burger but we left very disappointed. We definitely will not be stopping there again. We passed up several other places to go there as the last time we were at a different Burger King it was excellent.
hi I’m Gabrielle from augusta maine.365 south Belfast rd Windsor maine 04363.i live in Windsor but shoo in augusta maine and I enjoy your food so much.ive always preferred your food over McDonald’s. bit always a but the augusta maine western Ave location is filthy.this is not everyday mess.the employees all long hair even mails no nets no pony tails.the cashier was playing with her hair as we ordered let’s put it this way me n my wife discarded food it’s so bad.please make visit it was 530 in evening there was just gross the counters the tables the kitchen especially the bathroom.its gotta he management really something needs to be done.i will drive to Gardiner maine burger King before I go back into augustas location.thankyou curtsey
Ordered food (non-edible) that was rancid and had a bitter aftertaste. I then googled the email address listed on the back of the receipt, but didn’t follow through when they asked for my credit card. I called the 800 number that was also listed on the receipt, but I was told I couldn’t get my money back unless I downloaded their app. So I just disputed the credit card charge. Some companies just hire people who make bad business choices. She could have just mailed me a ten dollar coupon and I would have been content. So I am writing this review to tell you to either go to another fast food place like White Castle (great nutritional value compared to Burger King) or eat at home! That Neptune Burger King should be closed down.
Hi, I went through the drive-thru at my local BK. Ordering was easy, BUT after I paid, I was asked to “…back up behind the (yellow) post..” No explanation as to why. So I asked after receiving my order. The garbled unintelligible reply- that I had to ask for a repetition- was STILL unintelligible; something along the lines of ‘walkup customers…’ Since when does BK allow walkup customers at a drive-thru window? Location: 24630 Hwy. 1 South, Plaquemine LA, 70764
I really do NOT want to go back here, EVER!
hello my name is Teresa Arredondo I was an assistant manager for Burger King until today I walked out of the restaurant because another assistant manager was talking to the cooks in the back and calling me a thief and saying that I stole money which I never did so I paid the 1850 that he said that I stole it and I didn’t and I walked out can they fire me for that? I mean but it was so embarrassing he called me a thief in front of the whole store and all the employees I was so embarrassed I paid the money that I did not take and I left did I do the right thing?
Hello I am Harlan Lawson. I have gone to the BK in Georgetown at 100 River Oaks Cove twice in the last 5 weeks for lunch. I ordered the Impossible with cheese both times. The first time I was charges a dollar for cheese but didn’t get it on my sandwich. The sencond time I returned and ordered the same thing and told the lady at the window about not getting cheese on my last sandwich. She said she was sorry and that happens a lot. But no offer to make it right. When I got my food and arrived back to work again no cheese and a dollar charge on my bill. So, I went back today (10/11/2022) and ordered my meal and when asked if I wanted cheese, I told the man that the last 2 times I have not gotten cheese and I wanted to have the 2 dollars worth of cheese put on todays sandwich. He said he messed up the order and to pull forward to the first window. So I did. He opened the window and said “I don’t believe you, we wouldn’t have left the cheese off twice and if you want cheese you will have to pay for it.” I said are you calling me a liar?” He said “yes, you’re lying, we didn’t leave the chesse off.” I said so your calling me a liar and refusing to give me a refund or the cheese?” He said “You’re lying and you can leave I don’t need your business.” I told him ” That’s fine I will never come back here again, but you need to apologize for calling me a liar” he refused and told me to leave and never come back. He then shut the window and flipped down a locking bar. I motioned for him to come back to the window and told him to appoligize and he said “I have cars waiting you need to leave, I can’t hear you” I asked for an apology again. Another cook opened the winow and I asked for the rude man’s name he said “Pepe or Pedro, I called the cops and they are coming for you.” I was in no way out of line and did not raise my voice. This employee or manager needs to be retrained on how to handle customers. I can’t believe I was treat so poorly for 2 slices of cheese that I had already paid for. I didn’t even have a chance to show him the photo that I took of the second sandwich that they left the cheese off of. I am so mad at how I was treated that I feel like posting it on my social media accounts and going over to the street in front of the location and holding up signs telling people to eat somewhere else. I worked for BK years ago and spent years as a manager at Sonic and other businesses. Never would I have been so rude to anyone and I would have fired any of my manager that treat customers in such a way. Unfortunately I will never return to that location and since I work at a church here in Georgetown I will tell all of our employees and members to eat at other restaurants. The next BK is 5 miles away and there are a ton of other places that value customers between here and there. Very disappointed doesn’t even come close to how I feel for getting treated like that for $2.00
I dealt with a rude employee on August 22 2022 my the name of Adrian inside the restaurant in Marion Indiana 2409 western Ave I called corporate several times and they did nothing
I can not believe u can not talk anyone from corporate concerning a burger king store in brookhaven 4701 edgemont ave went there with my grandchildren my daughter and son-in-law ordered $76.36 worth of food and never received any still did not get a refund been giving me the runaround ever since happened on September 25th at 3:09 p.m. can I talk to corporate won’t take no calls talk to the complaint line and all they can tell me is somebody will call me within a week or so they lost a very good customer
They did not give me 3 bbq sauces
Money wasted once again. like anyone can afford to throw their food away after spending $17 on nast food you can’t even eat. And my car is broken down so I don’t have a ride to get anything else. fries were rock hard and dry. Had them replace . Forgot my onion rings because they didn’t want to cook them . They barely gave me any fries when I had them cook new ones. and when I got home the burgers are still pink! discussing! I want a refund. I don’t ever complain but I’m tired of being ripped off!
I want to report verbal, disrespectful, and hostile treatment towards minorities (African American, Hispanic, females and disabled veteran) from some one representing your organization. I used to work for Burger King in the 90s as a teenager and would have never treated anyone or allowed another person to mistreat another human being the way I witnessed a female (African American) in another party and my spouse of Hispanic descent. Both females were spoken too in a tone with matching body languages as if they were nothing. The person represented himself as a “manager” whose dress did not represent himself as such. He was not wearing a name tag, but he claimed his name was Zachary Weiss.
The elderly African American female raised the point that she did not have all of the items she purchased and paid for when she got home; she returned to the store to request the store make it right. Zachary Weiss rudely told the woman it was before his shift, he was not going to replace the items or refund her,her money; he went on to state that he did not have the number for corporate and that she would have to come in tomorrow to speak to his general manager who works in the morning. I called Burger King store 6782 on Andover Park W in Tukwilia, Wa. The person who answered the phone said the general manager Jaime does not come in until 2 pm. The person representing himself as a manager for Burger King failed again to provide accurate and timely service to a paying customer.
Yesterday, I went into a Burger King establishment for the 10th in 7 days to purchase your product. I expected Burger King to honor the deal between Burger King and T-Mobile for T-Mobile’s Get Thanked Tuesday deal. Zachary represented Burger King “management” as ignorant and uncaring of paying customers. My spouse exceeded the amount required to meet the T-Mobile/Burger King promo qualification for 20 September 2022. Zachary refused to honor the promo, raising his voice and verbally assaulting a woman he towers over; he dismissed her claim even though she was showing him the code had already been accepted by Burger King. I intervened by showing him the promo on my phone because we both were Royal Perks members. I had one hand on my phone and one hand pointing to the promo having to speak over Zachary Weiss. He told me to get out of his store. I will stay out of Burger King stores even though I am a disabled veteran and every post in America has a Burger King on it. I can be reached at 206-472-xxxx
We just left our West Bend, Wi, Hwy 33 location. a large black bug, maybe 1/2 inch long ran out from under the napkin/straw counter, there was dirt under the tables, on the counter around the napkin dispenser & on the window sills. The service counter had large, black greasy hand prints that were bad enough that the person taking our order tried to wipe them off & said she didn’t know what the cleaning people did last night. This was 10:15 in the morning so it wasn’t busy. I told an employee & her comment was that they know about the dirt & about the bug, “Sometimes bugs just crawl in”! I understand staff shortages during these times but I won’t dine in dirt & that huge black bug was in fact a roach. This is surly a health department issue.
I love the grilled flavor of the burger but thecheese is never melted anymore and it is cold. Save your money and don’t remodel. Find some employees that give a dang.
Having to wait up to 40 minutes for my fine in order This happened twice, my order was Skipped. The drive thru is their priority. We still had to Pay for our meals,No compensation.
I went to the burger King in us 23 in south bend Indiana. I was in the drive thru waiting in line. I kept asking hello after five mins. Trying to get someone’s attention till finally someone came on and said rudely, I hear y’all i get to u as soon as I can. Then I responded well y didn’t u respond. Then argument ensued.I left, I just came from church,it’s ridiculous.
At 10:04 pm I had ordered 2 bacon cheeseburgers with no pickles, one medium fry, a drink and a Hersey pie from Burger King by McDonald’s and Wendy’s and they gave me two medium fries that I didn’t order and both of my burgers were hard and had pickles
Went to the Elk River, MN location just moments ago. They wouldn’t let us order, as they were having “a hard time hearing us”, two men were on the headsets one kept repeatedly telling us to pull forward mid order and the other said pull forward to the window to order. Verbatim “we thought it was funny, I’m sorry.” Get better employees with better customer service and pay for better headsets if they’re not working. But allowing employees to act like that is not acceptable. I worked for years in customer service, with Wendy’s and taco bell and at several other places. That would have gotten me chewed out and fired. Not okay.
I ordered 2 Junior Whoppers and 1 fry. Got it home and had no fries! With everything getting so expensive these days, this is unconscionable. Ended up paying $7.92 for 2 little hamburgers. Store: 731 Campbell Lane, Bowling Green, KY 42104. Merchant # 456028800997. Order # 38. August 27, 2022. Transaction # 29318-98111-17127-020202. I would like a coupon for some free fries or a refund of $2.29 + tax.
I am a 48-year-old deaf woman and went through the drive-through when she didn’t understand what I asked her I repeated myself then she started saying that I was yelling again I am deaf I was not yelling she asked me to repeat my order and I did when I got to the window I told the girl that was at the window it was not her that was the one that was rude and in the background she said so I don’t care what does that have to do with anything very rude and hurtful I am on Dialysis across the street so it’s my routine to go Monday Wednesday and Friday and to order a simple burrito with a whole slice of sausage instead of the half and an orange juice.I don’t know why the person at the window that was rude kept yelling and harassing instead of just saying sorry for the misunderstanding once I told her I was deaf she was like I don’t care even the other girl apologized for her but the other girl kept yelling in the background please address the situation I have been going to that Burger King for 30 years I actually worked there when I was 16 there’s no reason that she had to be rude to a deaf person.
Please Bring your $5 Southwest Burger Back. Asap. Your $6. Meal you can get that at any burger restaurants. . But you are they only one with the southwestern Burgers. I had one everyday . Now it’s gone. HELP Bring It Back
Haven’t been to o a Burger King in awhile and sure won’t go back. I drink was wrong the fries were limp and now you use miracle whip. 🤮🤮
My question is order a spicy chicken sandwich the time was 11:08employee told me after 10 they don’t sell chicken
Why did you stop sending out coupons?
I have a complaint about the Jesup, GA Burger King, there was only one other customer ahead of me, small order, they messed up his order, I had a small order, they got it wrong, the kitchen floor was very dirty and strewn with trash, the manager was sitting in the back with a group of six or more underage girls who were smoking, flies everywhere, this place gives Burger King a very bad name, other Burger Kings are usually the very best fast food but I will never eat at this place again….store number 2397
Received burger with 2 tops today , cold fries 😡😡😡
My problem with Burger King is false advertisement with your NEW Whopper Jr very little or NO Bacon on it …….The burger is NOTHING like the commercial shows…..BAD BUSINESS
Why has it gotten that when you pull up to the window to pay for an order they ask you to wait. I gave my order at 4:24 P.M. today, When I pulled to the window to pay it was 4:53p.m. They ask me to please wait and I told them that I would not wait. I had been waiting since 4:24. Everytime you go through the drive thru they ask you to wait. There was 6 cars ahead of me, the car at the window sat there 7 minutes before it moved. No one was in front of the car. This has been happening for a month or so. This is not good business!!
Burger King Omaha, Nebraska 30th and Forest lawn 10:28 AM looking to get breakfast pull up did not get served said it was lunch I thought it was bullx I still had her breakfast menu would not serve breakfast crappy customer service
Melissa Parker manager at Newton Location North Carolina was seen stealing money from register. It has happened on numerous occasions.
To whom it may concern
I find it sad that you offer breakfast but you do not start serving it until 7 AM when most people are on the road on their way to work at 5:30 – 6:00 AM and can not get breakfast do to your hours of serving breakfast I am a loyal customer of BK and have been for many years and this is just wrong and you are losing a lot of customers to you know who McDonalds as they start serving their breakfast at 6 AM. So I guess if you do not care about losing business to your rival then don’t open until 7 AM
Burger King on COMBS RD and ironwood Queen CREEK AZ is filthy!! People working clothes are filthy. Front out of coke products, straws, ketchup. My husband ordered before I got in. Absolutely GROSS . On a new highway with lots of potential. But I WILL NEVER GO AGAIN.
I ordered chicken sandwich and onion rings in burger king in lakeside plaza in Brewster, NY. I gave it to my son and it turns out its fish sandwich, HE IS ALLERGIC TO FISH! He took one bite and his throat started to get itchy and threw up! I can’t go back same day because its 40 mins away from our house! I’m going back to this location and complain then I’m writing to health department. I tried to call the 845 number but it says “please enter your remote code”. I gave him Benadryl but he still feels a lump on his throat!
Your employees are trying to up the price on a coupon that was sent out in the mail and she would not take it at that price she tried to make it more than what it was even though I had the coupon a different price
Burger king eastchase fort worth tx Manager is 15 year old uneexperience little boy he is working over time child laboring and seen other kids 14 and 15 that dont make good choices kicked me and my 5 hungry kids out when it clearly said close at 10pm it was 9ish last all bad experience my husband went thru the drive thru and told him it was close system down it was 11 pm and it clearly said drive thru close at midnight there allowing all this to go on should be terminated
Found chunk of glass in my whopper
2335 se burnside rd gresham oregon is the store iam at right now the lady every single time that I come to your store ur witch running the place has a problem with me IAM SO FREEAKI G SICK OF HER OH THE ISSUE today SHE I would not accept my slightly torn 5$ bill it was not ripped and half it was still one piece the person you have running your stories completely unstable and should be locked up in a facility not sure of her name big fat ugly dark Albern gray hair
This is closest to my house I come here daily and I’m just ready to grab her by her throat and Rio her head off Please fix this issue think God I was here alone and not with my daughter whom is 6 and she’s made cry in the past.
Good afternoon my name is edmundo martinez and my emails is edmundoxxxx @hotmail.com. i when to burger king on 1100 sw 5st miami beach so the lady name Sandra she was so rude to let me used the restroom only i need to Wash my hands to buy it food im so desapoitms because you need to Wash my hands to eat .that mean that was descremation to so rude you need to call and be so nice with custmer i been custmer for morethan 20 years and this my first time happen in this location and the end i didnt buy my food because her so rudeza pleased you need to do something with that lady and hope give me some answer thank you
Hello I have tried calling burger king several times to speak to a manager but the manager is the one I’m complaining on . Her name is jaymie eckman she works at 1055 south Rock blvd sparks nevada. I came through the drive through yesterday and she told me that Mexicans are not welcome at this location. I go here almost veery morning. And now she is giving me even more attitude when I cone through the drive through. I’ve called and tried complaining and nothing has been done. She is also smoking marijuana outside of the facility.. it’s very unprofessional if u ask me . And I will no longer be spending money at a place that is racist . I want someone to contact me and let me know if anything g is being done about this. We live in Nevada there are alot of Mexicans that live here. This burger king has a bad name now and alot of people are not going to it now because of the people you guys decide to hire for manager
I just sent in a complaint on Burger King Olive branch ms. Wrong store should be one 7485 Goodman rd
The window was slammed in my face and my recepit was not in my bag. The Manger Had an attitude when I ask his name. He stated his name was aldweldo on Campbell Street in richardson
I received an email stating I signed up for a Burger King mobile ordering account, which I have never asked for. Please delete this account immediately.
I’m a Burger King lover but going crazy trying to down load the app but being impossible to do so if som Could help you really appreciate it
I ordered Burger King today and there was a metal piece in my tots. I do have a picture if needed.
I went to the Burger King here in Wichita Kansas on East Harry and I literally sat in the Drive-Thru for over 35 minutes and after 45 minutes I received my order and was able to move on with my life and the guy at the window chose not even to give me a receipt and it was utterly ridiculous and I feel that the people who are working at night time after 11:00 should totally be fired from their job and or you should check out your cameras and watch your employees and if this does not improve the manager should be fired from their job for not doing a job and making this Burger King some money. I watched at least five cars drive off from the drive-thru because it was taking so long, this guy does not care about your business
I need someone to call me asap about bk in riviera tx this is serious
..Vicky .perez anonymous 361557xxxx
I have an e gift card dated oct 1 2021 I have been unable 2 use it. I went 2 2 differene by I was told the SYSTEMS r down this is not right 4 all the people who have gift cards. In a year nothing has been done about the problem wow I will not b eating there anytime soon please fix the problem thank you
I had door dashed my order for a bundle meal deal which was 3 whoppers 3 cheeseburgers and 2 onion rings and 1 fry. I asked for ranch and onion rings sauce. I called the st Robert store to confirm my order and request the sauces. When I received my food the fry’s were not full and neither was the onion rings. The manager Aden said well mam there’s nothing I can do to accommodate you. He claimed he would lose his job because I was just asking for a free meal for my troubles. He was very rude and I want something done about it ty
I already filled out survey for trans#20927-58021-45123-021933 at location 2109 last week. At end of survey, I asked for someone to contact me regarding illegal signage and unprofessional response of Mgr, Zachry Scott. The SW whopper jr meal was posted on drive thru signage at $5, but he insisted it was $6, and would not honor posted price. Both unprofessional AND illegal! It is discouraging and disheartening that no one has contacted me regarding how to rectify this. I have, thus far, resisted calling state dept of consumer affairs, and/or dept of weights and measures. I sincerely anticipate a courtesy call from you.
Worst food ever. Had to throw it away. Not cooked chicken sandwiches. Please no refund just want to advise your no good at burger king 2955 Kingston pa. 18704
Your manager on 7-28-22 in Mtn Grove Mo was one of the most rude angrily aggressive people I’ve in the food industry ever. All we did try to tell her we were missing a sandwich. After 5 minutes of trying to explain we just left without the sandwich and the desire to never return there again. We think your morning sandwiches are we stop I regularly once a week at your Mtn Grove store we’ve never been treated so badly over something as simple as that.
I’m sure will be back cause it’s not the sandwiches fault.
But if I we’re running g your restaurant I’d sure train your managers to greet people with a better attitude when they have an issue.
This happened at about 7am
I couldn’t read her name tag or I’d give it to you certainly you check your records I am sure she was some type of manager.
Thanks
Visited a location in Canton, TX today. Love the Original Chicken sandwich. The bun was hard as a rock, patty overcooked. The floor in front of registers was totally sticky as was floor in front of soda area. Very disappointed as I don’t eat out very often
Hello, I am a customer of the 310 East Beach Blvd, Long Beach, MS 39560 Burger King. They have started this new procedure of sticking their hand out the drive thru window and stopping cars at the Coke a Cola Freestyle Advertisement pole, then waving them forward when the order is completed. I have almost been hit twice because of this and once a man stepped out of his car several times to see why I was not pulling my car up to the window. I was worried that he was going to attack me. I will hold your company legally responsible for anything that happens to me or my car from this new procedure because there is no legal stop sign there and your employee is illegally directing the drive thru traffic. Thank you. Carla Zirlott.
I know I’ll probably never hear back about this problem because I know y’all hear a lot. I have never done a complaint like this before. On 7-23-22 I stopped at a Burger King in Georgetown Tx. I drive a 18 wheeler ( and have been for about 40 years). and it’s not easy getting into some of these. When I walked up to the door it was locked. It was no where near closing time. The sign said it closed at 10:00 and it was around 8:30. And someone was laying on the counter on his phone. I have pictures of all this. If someone wants to contact me I’ll gladly send them the pictures. Not good advertisement for Burger King.
Khaane ke baad tumhari gaand se hath pochein, No Tissue!
Cold drink peene ke baad mootne kahan jaayein bhai yeh bhi batado from Agra
I went to Jasper Indiana Burger King at 7:30 pm on 7/20/22 to order a #2 Combo “Large.” A lady named Lisa forgot my French Fries so I drove back to the restaurant from my house. No one was there when I pulled up at the drive thru window to help me. I went to the store door, but it was locked. That’s when I seen the store hours. The dining room closes at 6pm. So again, I went to the drive thru, but to the speaker and not the window. I noticed the same girl that took my order earlier coming out of her car smoking and scattering to the restaurant door from her car asking for my order. So here, she was out in the car having absolutely no one else inside of Burger King working. I told her that she took my order already and that she forgot my french fries. I had No apology from her. She gave me my fries and I then I asked her for another for my trouble. She gave me a face that wasn’t nice at all. Very disappointing!
I own a ground lease in South Lake Texas. store # 13815
Our mortgage lender requires an annual insurance update
We need a response from someone in charge of this store
Hi I’m Brian kizer and I recently field out for burger king here in Portland Tn. I like to know y I’m not rehirable…I worked for bk 8to 9years ago at bk in rivergate ….y am I not for rehire when the managers I worked for were fired for imbezelment..
9:00 am Jul 13th; I am at BK on Stonebrook Dr in Jackson, TN. I’ve been in line for 25 mins waiting to place my order. This is ridiculous service. I am now at the window and can see one person serving the window and the same person serving the front counter. I asked and there are only two people working. While I was in line 3 cars behind me pulled off. The employee on duty was nice and polite, but she is over worked you can see it on her face. Pay people to do a decent job and you’ll get and keep staff.
I’m having trouble getting my paycheck from the two weeks I worked and they keep giving me the run around of where my check is
I went there to buy a sandwich and immediately Latina cashier and this African American guy who were there flirting and talking before our arrival started bullying my disabled son and straight in our face making fun of a female top he was wearing it. I asked them to stop, I’m not judging someone by their job and uneducated nature then she said that she won’t serve us to step out. No one was in front with us-just them and us trying to order a sandwich everything on cameras. Then this woman and guy started bringing ppl from the back of store yelling at us.
So I stopped for a small soda fountain sprite for my granddaughter $3.52 I think that’s is appalling!!!
.99 cents. Any size at Mcd’s
Lost me as a customer that. Is just. So wrong 😑
For years I have always enjoyed Burger King, their fast drive thru lanes and even their breakfast at times along with their coffee. However today I was treated like a second-rate citizen at one of the Burger King restaurants. I believe it was uncalled for & I have decided that a very unprofessional manger of this location has caused me to never go to a Burger King restaurant again.
Last Week on June 30th I went to the Burger King located at 15933 N. Freeway in Ft. Worth to get lunch. I ordered a BK Big Fish, no lettuce & no cheese combo. I also order an Original Chicken Sandwich with no lettuce & no cheese combo both with iced teas. As you can see from the attached picture that wasn’t what I received. I called the Burger King Restaurant & spoke to a girl named Mattie. I explained that I had come thru the drive thru & I didn’t get the correct order. She was very pleasant & apologized & said it had been a very busy day & if I would come back at my convenience, she would write my name down on their list & replace the two orders no charge. Even though I wasn’t pleased because I got the wrong order, I could not leave work & go back at that time.
Today 07/05/22 I drove back to the Burger King to pick up lunch for myself & a co-worker. When I got to the order kiosk, I was told to drive to the second window. As I pulled up to the window everyone inside scattered away from the drive-up window and was looking back at me. A lady came to the window, opened it and said what can I help you with? I said I had been given the wrong order last week & I spoke to a Maddie on the phone & she said she would put my name on “The List” and when I returned the restaurant would replace my two combo meals. The Manager then told me very harshly & in a mean tone that Maddie was a member of her service staff, she was not a manager, she did not have the authority to make such decisions and if I would of spoken to her or another member of her management team she would be glad to replace my meals however she was not going to do it & If I wanted the phone number to the regional manager she would get it for me. I told her that I didn’t know that Maddie was not a manager when I called, she was the one that answered the phone. She then said if I wanted the meals, I could just purchase them and she may be able to offer me a discount of some kind. I told her that would not be necessary, I would just go to another restaurant & she said “Thanks.” I then drove off and went to McDonalds next door.
Why someone in the service industry would speak to a customer the way she spoke to me is unbelievable to me. I had no idea when I called that the person, I was speaking to was not someone that could make decisions to take care of a customer. I work for a very large company just down the road and every associate from the bottom to the top has the ability to do whatever it takes to make sure customers get what they want & get the service they expect. Not so at this Burger King. The wrong person is in charge & I bet there is a lot of turn over at this location too. Now I see why I was the only car in line at Burger King & I was car number fifteen in line at McDonalds.
Burger King store Batesville Arkansas one vehicle ahead of us we’re on our motorcycle he took 30 minutes to get our order my time we got our order the ice was melted in our ! The employee rolled her eyes at us when we mentioned it. Unacceptable
My family and I went to the Burger King in Jackson, AL., we went to drive thru and she never took our order, she had an attitude as if she didn’t want to be at work, we waited more than 15 minutes and she still wouldn’t take our order so we drove off and she gave us this unpleasant look, they have horrible attitudes so we went to McDonald’s instead.
Store# 25550 Andrew is an extra ordinary member of your staff ! He is polite and took the time to understand my husband we are both senior citizens . We understand he was working different areas by him self . He deffinatly needs recognition for his hard work . Oh we could understand j him on the speaker he has a clear voice .
So I worked at burger King my name is Bonnie Pearson I seem to can’t get my w-2 will y’all please send it to me 💌 75 w 250 n trlr#29
Put an order in went to pay an was told they could not accept any bills over $20 unless I was spending more than $30 on an order. Is this true or an extortion tactic.
The buyer king in bolivar Missouri has no air conditioning going on a month now, it is long over due, the worker’s and customers are having a hard time dealing with the heat, I come here often, and will continue to come here as soon as you can address this situation, thank you.
A few months ago I contacted you about an issue with one of your restaurants; on the corner of 10th Street and Greenville Blvd, in Greenville, NC. Your representative stated I would be compensated for the issue. To this date I have not heard a single thing from anyone in your company. This only affirms that Burger King does NOT care about it’s customers and complaints. I pledge to NEVER EVER spend another cent with you. I will also do my very best to have everyone I know, and come in contact with, to also not spend their money with you. Your food, restaurants, service and employees have gone downhill. I will post on social media, and anywhere else to make this happen. You made your bed; now lay in it.
Yes I’m a customer didn’t come in about 10:15 to and the door was unlocked no people were in the place and they were in the back nobody in front car leaving drive through I thought maybe they were open so I went up and went in we obviously was open so I figured I can go in and I said the door unlocked or I can come in and I can order something to eat it wasn’t even at 11:00 and it says 11:00 please okay so you tell me what will not open I just want to call her car coming in is it okay to either going to get a little order to go that’s not cool I would like to make that’s what I don’t like to be falsely refused my food thank you
Horrible Manager all the time. Never fresh hot food always cold and manager is always hot headed in person very unprofessional and attitude is hateful I’m person. Food takes forever and it’s cold and old. It sits out or doesn’t get cooked Appropriately
Not interested in complaint appearing oon your page would like the BK in Stratford, Ct checked out so that customers receive what they order & pay for. The counter people need to understand the order!
BK on Barnum Av,Stratford, Ct Orderd 2 bacon dbl c/burger with pickles & tomato paid for same GOT 2 small cheese burgers no bacon etc also coffee w/sweetner & cream -came black undrinkable! other items ok transaction # 89905=28001-18827-020352 Yhe receipt showed I paid for the items mentioned but that is NOT what was in the bag!
I was very disappointed with my last visit I ordered a whooper jr $3.49 and it looked no bigger than a reg burger which was $2.19 ,my husband had reg whopper which was fine I had to go all the way back to talk to someone because no one would answer phone I called 3 different times cashier told me that the whooper jr and reg burger were basically the same thank you
Hi I’m contacting you to see how do I go about having corporate go to a store located in warren mi as well as a health inspector arrive to the store I have videos of a worker and workers that work at this store and in the videos it shows how unsanitary and not to health standards guidelines to be open and serving food if you can contact me back that would be great thank you.
Why don’t the employees wear GLOVES while working ?…..I had a terrible experience last night at the local Burger King with my visit. First I couldn’t understand the employee who was working at the drive-thru. I had to repeat a couple of times, then I was told to order at the window!…the order was incorrect, and after asking her why there were no gloves being used, she claimed that she didn’t have to. when I asked her about not being able to understand her, she claimed that the speaker was broken!..she then proceeded to HELP the 3-4 cars behind me with the SPEAKER!!..I hesitated to even eat the two meals that I ordered because of the way they were handling the food and drinks!..more training is needed and the english language needs to be improved before they are assigned to the drive-thru. Please address this issue as soon as possible as I am sure I am not the only one experiencing this. Thank You
Visiting Bk @ 1549 E. 55th St., Cle, OH, on 26 May 2022, at approx 6:00pm, EST… Sitting in my vehicle, at the Double Drive Thru. Orders taken with other vehicles, with me being skipped, and eventually “forgotten”, based on drive thru being almost empty, up to cashier window. I decide to drive up to the window, and explained to the cashier (“Deja”) why I drove up without placing an order. She heard my calmly delivered issue, and took my order. After getting my order placed- (AND THIS IS THE PART THAT GOT MY GOAT)- The female Manager there (short, black female, light complexion, blonde & black hair) came to the window, and said to “Deja”…. “I don’t take orders at my drive thru window. I don’t care who the hell they are!” Though she was not talking to me, directly, I still attempted (calmly) to describe to her that something may be wrong with the microphone in the lane that I was in. I didn’t get the chance to complete this, with her saying to me me “I’m not talking to you”, followed up by “This is what I’ll do”… She closed the Drive Thru window. Cutting off any correspondence between “Deja” and I. The waiting the extra time, in line (approx 20 mins), before pulling forward. The waiting after placing my order. Even the being “skipped” twice, while sitting in the drive thru…. All of these could have been overlooked, with no mention, if it hadn’t been for the Nasty, Unprofessional Language of the Manager, approx 5 feet away from me. That was “uncalled for”, as well as Lack Of, or Inappropriate, Customer Service.
Hello. I worked at the Ionia, Mi Burger King 5 years ago. I am moving back, and asked if I could be hired, and was told by Erin Gulipspe, that I was blacklisted. Since then I have been a GM at the Holt Bk, and would like to be removed to contribute to Ionia. Thank you
Online the Burger King in Burnsville NC says there open from 6am to 12am mon-sat 6am to 11pm Sunday. How ever you go thru the drive thru at 11pm on a Friday night they say their closed .False advertisement people you shouldn’t say your open online if your not very upset.Gona close at 11 pm on a Friday then update your page because gas ain’t cheap. Sincerely CS
I have been treated badly and made to feel badly about my self image because I am in a electric wheelchair which is approved for riding, it has lights for night driving. This chair is no different than a motorcycle but is safer because it doesn’t go as fast as a motorcycle. I paid a lot for the chair $34,000 it cost as much as a nice car., but was treated like a handicapped because he said your kind of people basically referring to handicapped people. I wish I had of got his name but I will. I will go up to BK and get some food and see what he says to me or what he’ll say if I go in the dining room.
I have been to the local Burger King on south locust in Grand Island Nebraska and I feel like I was discriminated against. The manager very rudely told me that people like me who are handicapped are not allowed to go through the drive thru in wheelchairs, scooters, or walk ups. He very rudely told me after he had asked to take my order, he then turned the lights out on me and actually came out of the restaurant telling me that I am not allowed to go through the drive thru. My wheelchair is legal to drive in the road , I have lights and everything on my electric wheelchair. He berated me and told me this and made me feel like I had done something bad. He was closing at 10:00 I couldn’t figure out if the drive thru was still open and was there for 5 minutes at least waiting for him to take my order after initially telling me to hold. I didn’t know what he was doing coming outside to tell me this and quite frankly felt a little intimidated by his actions and words. This Burger King is in Grand Island, Nebraska and I have never been treated so rudely and I had come to the same Burger King a couple of months prior and was looking forward to trying the sour dough bread with the whopper and he said the fryer was broken so I could only order food that is fried. No hamburgers at all which I really wanted to try the new burgers and I did enjoy the original chicken sandwich but I have not been treated so rudely in a restaurant before. I had some choice words for the manager. Also, I have a problem getting in the doors they are not handicapped set up although there are ramps you can’t hardly get through the door.
I had it with burger king on copper the food is allway wrong or it cold the manager allway on the evening shift on 5_22_2022 very rude i ask for # 3010 there was no bacon on my burger the firs look like they was double dip n then when i told the manager no bacon she started talk rude your mad because we forgot your bacon i said. I said it all ways some at this burger king but this manager is not friendly at all she did not gave me my right change back i told her iam calling the health drepartment
Dear Burger King Corporate Customer Service,
Now after trying to file a formal complaint I am aware of the difficulties in the company from the top to the location in question. Nearly impossible to file this complaint. Seems your Corp doesn’t want to hear of complaints. So frustrated and angry now.
My actual complaint is the 9532 S. Roberts Road Hickory Hills Illinois 60457.
We love the breakfast sandwiches and frequently visit this location and are aware of the 10:30 am breakfast cut off.
However, the past four visits we have been actually yelled at by a very, very rude loud woman at 10:12 thru 10:25 stating it’s too late and or short staffed. Saying things like; “gotta cut it off”
, “Can’t do dis” and “nobody here to be helpin.”
If in fact it is that short staffed and she can’t get us breakfast how then can they do lunch and dinner…..??? Do they really want to work? IDK?
As much as I hate to see it, SHUT IT DOWN! Don’t need ignorance here.
No one needs to be treated like this especially contributing to your salary.
Totally uncalled for. Other people were in line as well being treated in this manner numerous time. Someone from corporate needs to visit unknowingly to see this issue first hand. It’s a real problem that I thought should be brought to the forefront.
I hope to hear from someone and can rectify this locations issues.
Thank you,
Karen
This is the first ti e back to the Burger King in ham lake Mn in a year because of horrible service. Once again I went through the drive thru missing food and mixed up drinks. I want my money back and file a formal complaint against management who was u willing to refund me do to a missing receipt they never gave me. This was ten minutes after my order. My meals were 24.00 and some change. Please don’t ignore this, I expect a refund.
Hi I just visited your store on Bellefontaine Road# 26136 in St.Louis Missouri 63138 transaction id: 53865-02201-01126-021602. My order was missing Food so I spoke with manager and had to drive back and have missing items replaced. I did exchange words with Drive through employee and manager did intervene I showed manager fries and was advised she was in process of changing the fry oil, but I was told my food would be remade. I stood in lobby for 20-25 min waiting on food only to be told from manager she only was replacing food I called about. I did call back and ask manager for store email address so I could send her photos of what I was sold. Though she was professional she did advise me she lost respect for me due to me talking to her employee disrespectful when I never initiated a conversation with the young woman. She offered to replace fries because she did inform me she needed to change grease but I am going to say this if this is the image and integrity of the company in Our neighborhood I can only ask “What did we do to deserve it”?
Two days in a row got wrong order second time food was hard and employees were rude. Gave food back and didn’t even ask for money back. Terrible service 2 days in a row. Didn’t even get everything.
Good afternoon. My name is Veronica Serna and i was an assistant manager at burger king in mcallen tx store number 4824. Im writing this complaint on behalf of my serv safe certificate. Ive been trying to reach the store from where i was working at and noone seems to want to answer their phone. Ive spoken to a general manager and everyone seems to be giving me the run around. My certificate is still valid. All i want is for MY serv safe to be emailed to me.
Manager Ken has a rude and impatient attitude to customers at drive through, location Warren, mi. Hoover and 11 mile, not a satisfied customer very dissatisfied.
First let me say that Burger King used to be my go to place for lunch. My grandkids also prefer Burger King to McDonalds. However, as of late I just can’t take the pure lack of customer service at either location near me. I am a retired Navy Veteran, I also operate a Veteran non-profit foundation and I work full time as an Operations Manager for a Sales, Parts and Service center for Mack Trucks. So I know and understand customer service. and how important it is to ANY business. The last few times that I have gone to either Burger King Innes St or Jake Alexander Blvd the service has been HORRIBLE!! I usually go inside to order and it honestly took 34 minutes for me to get my order to go. Granted I deviate from the standard order, my order usually consist of a number 1 with extra onions and extra pickles, then I order a number 1 without L,T and O as this is how she prefers her order and two kids meals. Not a tough order by any means but different. But 34 minutes this last time, 28 mins and 37 mins the times before that. Then to have my order be wrong after all that time?? Seriously.. However, this is the kicker, after I took my order back inside they complain about my complaint?? That I should have an easier order??
Look, I operate my business by 3 simple rules.. Standards, expectations and ownership. Provide the highest quality standards, Exceed the customers expectations and place ownership where it belongs and push it to the lowest possible level. I had my grandkids with me during the last visit and was embarrassed by the language use by your employees. IN A PUBLIC RESTAURANT with families and children. I mean, come on.. We as customers should at the very least expect a professional environment. I’m apologize for the long story but wanted to make my point. If you need any additional information please send an email to Seabeexxxx @gmail.com. Thank you for your time.
Need a Email address to send a uncooked whopper I got today and the Mgr hung up after saying they go on a boiler my response is ok so maybe it wasn’t properly cooked I have pictures I can send I didn’t call for nothing free just concern and now I’m very upset after he hung up on me. He better hope I don’t get sick, I called BK Franchise ( Kimberly) I hope there will be something done!
I need Burger King’s email address
Since when did Burger King start serving their original chicken sandwiches on cut in half top hamburger buns and serving it to people and not letting them know what they have and they get home and find out they have a half a sandwich it’s bad enough we’re getting ripped off at the gas stations and the grocery stores when did they start cutting buns in half and serving people their food on it
I was at your store at 36100 us 27 Hanes City Florida and the manager there named paula is the most rudest and most unprofessional manager i have come in contact with. She was extremely rude to one of your cashiers named Rosella. Rosella was so professional and compassionate. Something has to be done about Paula immediately. She never should of been promoted to manager cause she stinks as a manager. Rosella would make a better manager than her. Paula needs to go back to manager school and re evaluate her managerial skills and people skills since she has none.
I’m here at burger King at 187 street and nw 2 Ave in Miami Gardens, FL I was trying to use my rewards points. It took 550 points for an egg and cheese crowsanich and 400 points for an orange juice. I received neither. Manager or employees was not helpful at all.
I agree some of the burger king employees are not educated on the app and I feel like they should be they work there, but I know for me I will try to work my way around it. for the points, I’m pretty sure you would have to go to hr which you here, and or the app itself. I do know that some (not sure maybe all) BK’s has nothing to do with the app, in general, well that’s what I’ve been told. i also do know a lot of the workers are just plain lazy and does not want to deal with it. I hope it helps!
I tried to do a survey, but the receipt paper can’t be read for lack of ink. This store has plenty of help. It just needs organized.
Waited in the drive thru for 15 mins to arrive at the speaker to wait another 10 this is not a fast food service.
Good morning, my husband and i went to burger king this morning 5/14/2022. About 7:30. It was a worker outside on the phone smoking weed with a cigarette in her ear.i didn’t get her name. The burger king that we went to was on east little creek rd. Across from 7″11 we live in Norfolk, Virginia
I realize I forgot a couple things in my complaint if you guys have any more questions I’m going to put my email in here rosenerxxxxx @gmail.com
So I work with this manager named Paula a store in fl and since I’ve been working there it’s been non-stop complaining about everything that I’m doing, she’ll be blaming me for something that she did wrong wouldn’t move over for me to get through even though I said excuse me which I have a bruise now that recently happened. Complaining that I have to go to the bathroom which I’m pregnant I have to go to the bathroom and not even that it’s my right to go to the bathroom. In the beginning of my training she would call me stupid and that I wouldn’t know how to do anything which I was doing what I was supposed to be doing she would call me names behind my back and I would overhear her saying it sometimes she would yell at me for just say overflowing the coffee which she would do it throughout the day and she would blame me for that today it took me from 5:00 this morning to 11:30 to make iced coffee which I did not even finish she would totally stop helping me when I am upfront with her she would give me attitudes she would just treat me like garbage and I am sick and tired of it I’ve said something to multiple managers and nothing’s happening something needs to happen she needs to change her attitude as a manager
This store in Dallas Texas 3020 mockingbird lane ,the morning crew is awesome,I have never seen how quick this crew is ,and under staffed smiling and friendly,I wish all burger king’s were this way .my opinion you should do something great for them like a raise and deliberate a good crew.ots my opinion,but I’ve never had service like this, freaking awesome,you should model stores after them.,. Have a great day
I was in the drive thru for 25 minutes at 8 35 p.m. May 12,2020 .At 8:55 P.M. T do I mind holding on for min. 8:59 P.M. they came out put the orange cone talking about they are close. There were several cars behind ne had been waiting also. That was very unprofessional and bad business . Not to mention I drive 10 nineties to get there
Each time I go to burger King on 2960 Goodman road they always say when I ask for biscuits that the oven is broken . I know the oven should work some times.. the service suckes.if we had another burger King in hornlake I would never go back there again
Punk kid started stuff over the intercom. When I asked for the manager, a women came to the window and apologized on behalf of the drive thru person “he’s just a kid”. Both could barely speak english. I refused the meal and left pissed off, then remembered i didn’t get the managers name and number. I went back thru the drive thru AGAIN, this time a different women laughing at me came to the window. She wouldn’t tell me the managers name, or phone number. I repeatedly asked, then she said “im calling the police”. I guess to try and deflect responsibility and scare me away. She thought the whole thing was real funny, but only escalated the original employee’s mistake. I have a dash cam with the whole thing recorded.
I would like to have a meeting with the head corporate of Burger King as soon as possible
Hi,
I read this just now and wanted to tell you that taking the Whopper off the 2 for $6 platform made me QUIT getting them. Maybe you thought it was a good idea but it’s not. It used to be my favorite place to grab a burger. Now I go other places and I tell everyone why. Sorry, but you lost me when you took away my favorite deal.
Restaurant Brands CEO Jose Cil said: “What we are doing is focusing on the core iconic product of Burger King, the Whopper. We removed it from our core discount platform, the 2 for $6. We brought new items into that platform, reduced the price for 2-for-$5 and highlighted the Whopper as it should be, as a core iconic flagship product of Burger King.”
Yes, you did. And I stopped being a frequent patron.
I went to the Beloit WI Burger King on Milwaukee road and have never been treated so disrespectful in my life. I was respecful and never raised my voice. I ordered a ham, egg and cheese croissant with a regular diet pop. The woman rang up a small and I asked if they had a size up from the small. The worker said yes we have a regular but you asked for a small, I said I’m sorry you must not have heard me but I did say regular. She said no you didn’t. I saw that she had added the regular on the screen but did not take off the small so I kindly said thank you I see the regular now but can you please take off the small drink. She said and I quote, “Get out of here, I don’t have to take this. I am not serving you just leave.” The date was 05/03 and the time was approximately 8:00am. I want an apology from this woman or better yet you should check into grievances to this chain. I am sure with how she treated me there has to be other complaints. If this is the kind of employees that work for your chain, I will stop giving Burger King my business. I literally was shaking after this encounter. I am not a rude or disrespectful peron, I have a long career of working with the mentally ill and now I am working with homeless Veterans. I have learned to be patient and tolerant of others. This woman did not demonstrate any of these traits.
The dining room at the burger king restaurant on highway K doesn’t open on time and often times not at all. The drive thru is open. I prefer to eat in the dinning room where I can eat fresh hot food. Often they don’t answer the phone so I can’t even call to find if the dining room is gone to be open. The option to open the dining room seems to be at whim of the employees. I have been a customer in the neighborhood of 50 years. If I can’t dine in I don’t dine at all. I won’t be a big hit to your bottom line but several people like me just may cause a dent. I usually go 3 or 4 times a week. The dining room is suppose to open 6:00 am. I was once told I would just have go to the drive thru. No I don’t. I will go somewhere else where my patronage is appreciared. This not a good marketing ploy. I will leave my name but please don’t use it.
2882 State Hwy K,
O’Fallon, MO 63368
I came to Burger King on may 1 2022 at 9:30pm , whoever the drive thru worker is on north frontage road meridian ms . She was very rude , and wouldn’t let anybody speak and get their order through. She constantly cuts people off while speaking.
i had a problem at the abemarle north carolina burger king at 6.30 pm on 05-01-2022. i did not get what i order. the girl at the drive thru told me i got what was on the ticket and to move on . i told her i was going to report this to the home office an she closed the window. this person has a attitude problem. i got 1\2 halve of my order and 2 drinks. i order 2 wopper jrs combos for 5 dollars each. the bill was 11.60 cent and i told the cashier that she charged me to much. this was after it took me 35 minutes thru the drive thru. it appears to me that you have a serious employee problem at the location. i went to mcdonalds nexts door and filled my order.
What the hell has happend to burger king in lincoln ne!food is nasty takes 40 minutes to get your order then the food is x!cold ass fries half way cooked food! Out of ice cant make a chicken sandwich cause they have no staff! Will never ever eat at any burger kings again!!
I am very dissatisfied with your Coram New York location we put in a large order for six people they completely shorted us one meal they also did not give us a receipt and when we called she said that made it sound like we were lying. The person we spoke with on the phone was very rude and told me that there was no boss above her that I could contact which is why I am contacting you I hope to hear back from you soon
My husband and I have been going to your restaurant for many years in jonesbough tn but the last 5 or 6 times we have been there it’s been terrible your management is evidently not doing their job keeping your restaurant at high standards your employees are in the parking lot doing their own thing while your customers are waiting 30 minutes on their food in drive thru and that is with doing it on the mobile app this is ridiculous there is no wonder you are closing stores we will no longer be coming to your stores any longer you have lost this customer
There are employees at Atlanta tx location and Mount Pleasant tx location that are doing meth .
There are employees at Atlanta tx location and Mount Pleasant tx location that are doing meth .
Store on 35 av in Gary has terrible service can’t get no one to wait on you when they do food is painfully slow
Y’all people at restaurant bk9037 is very rude on night shift I will not spend not spend another dime at y’all business
Webb City location is an unfair employment environment. Being fired because GM refused to review footage of employees unprofessional behavior. I should seek attorney advice
I purchased 2for $6.00. On fish filet the hamburger Bun was stail and hard. This Burger King is located at 64th and Cicero the onion rings were also undercooked and spaghetti I ever been so disappointed in my life my Name is William
And consistent for the reason why take so long to take a order at the drive-through. Who winner who Woulda never. Who would ever know that you could go through the drive-thru and be subject to systemic predujice
We went thru Burger King on 4/21/2022. It was one of the worst experiences we have encountered The person taking orders was not proficient in the menu items for questions. When we got to the pay window, I gave him money for purchase. I had to call on him 3 times for my change. Our order was processed and I wish I could send you a copy of the receipt. It is totally illegible . Ink is so bad, the receipt cannot be read. There are no prices on the receipt, nor any money I had given and what the change due is. Very poor operation. Needs an update with the franchise owner and also with employees
I was at the rt60 store waiting in line inside for my food and the drive thru was packed and no cars moving. The boy taking this lady’s order, said something to her and the lady said “I will go somewhere else and I’m calling The district manager. The girl upfront said go ahead he won’t do anything.
The BK at 3301 Monroe Hwy, Pineville, LA 71360 should fire everyone and start over with a good manager and employees that doesn’t have an attitude problem.This not a new problem,been this way for several years.The employees are rude and do not know how to communicate or at least be polite.Most of my friends and relatives have stopped going there for these reasons.You really need to get a new manager that really cares about customer service and an actually train their staff to do their jobs the correct way.
I’m an employee an have yet to get my check if I don’t have in by today I’ll be filing litagation
I have been retaliated on by my RGM, for being ill with a doctors note
Claremont new Hampshire Burger King is managed by beligrent individuals they are disrespectful and suspect to food contamination food is cold presentation is awful going to call in state inspectors hope they close this sesspool down you wonder why your numbers are in the xter you need to inspect this outhouse
Eating fries from Noland road burger King I broke a tooth on a earing that was in my fries I would appreciate a return call or email by tomorrow or I will be contacting a lawyer I am thoroughly disgusted not only have I broken a tooth but it makes me ill to think of the bacteria and the crap that we could have been on that hearing that I might have ingested thank you I would really appreciate that call if not my lawyer will be in touch my number is 1816946xxxx my email is brenthutchisxxxx @gmail.com. thank you
Have Cashier get more than 1 coupon on drive thru since they take long anyways inside and drive thru wasting gas either way to go. In Los Angeles, CA on century and Broadway. Thanx in advance
To whom it may concern, Tuesday, April 19, 2022
Good morning,
My name is Karen Petrella. I live in East Hartford, Connecticut. I took my 2 young grandchildren to Cape Cod during their April break for a few days. We were there from April 14-16. On Friday afternoon we entered the Burger King located at 184 North Street Hyannis, MA 02601. While I was placing our order, my granddaughter went over to look at the soda machine to decide what she wanted, and my grandson went to get a napkin, which are right next to the soda machine on the same counter. He walked over by the soda machine, he slipped and fell twisting/jamming his thigh and hitting his head on the floor. My granddaughter was on her way back to me when my grandson fell and his foot slid into her feet and sent her to the floor on her hands, knees, and belly. I went to help them up and my grandson was holding his leg and his head, crying hysterically. I told the woman behind the counter that it’s very slippery over here and both of my grandchildren just fell very hard. She looked over at them and began laughing. I asked her “how is this funny? they are hurt!” I said someone needs to mop this up! They did not even have wet floor signs out! Still smiling and chuckling, she grabbed a mop and mopped up the floor as I was helping my grandchildren over to a chair. Then she put the wet floor sign out. I told her that sign should have been out before. I asked for ice for both kids, she attempted to give me a cup of ice. I explained a cup will not work and I asked for a small plastic bag of ice. She did not get the ice, I had to ask 2 other people for a plastic bag of ice. They proceeded to give me 2 approximately 5-pound bags of ice. I took them anyway and put them on his leg and her hands. I went back to the counter and asked for a Manager, they said there was no Manager on the property. I asked for an Incident Report to be written up. No one in the whole Restaurant had any idea of what I was talking about. I explained what it was and they still had no idea. I was told “we don’t have those.” I explained they should have them and every staff member should know where they are and how to use them. I asked for piece of paper to write down what happened, they have no paper either. I was very upset because both of my grandchildren were hurt and it appeared no one cared. I explained to Staff member Amaan that I was not happy about the woman laughing and pointed out at that time that she was STILL snickering about it. He turned and saw her, then he made a face at her. (like telling her to stop). He did seem a bit more concerned and understanding than the rest of the staff, although he still didn’t know what to do. He texted the Manager to explain what had happened. I was told she would call me the next day (Saturday) when she returned to work. After all of this, we finally got our order, which I did pay for, and everything on the tray was stone cold as it had been sitting there the whole time while they tried to figure out what to do and texting the manager. I never complained about the food being cold because at this point I was so aggravated with the whole thing and how no one knew what to do if/when someone gets hurt, I just wanted to get the kids out of there. I never received a phone call. Then Sunday came and went and then it was Monday and still no phone call. When I left work on my lunch break at 1:30pm, I called the Hyannis Burger King and spoke to the Manager (Ilianna). When I explained who I was and why I was calling, the first thing out of her mouth yes, I know who you are Amaan told me and then made the accusation that my grandkids were running to the soda machine. I told her first of all, they were NOT running, they were standing at the counter with me, then they just walked over by the soda machine and both went crashing to the floor. Her comment was “yeah ok whatever, but anyway what do you want me to do about it? Seriously?? I would like a little compassion for my 2 grandchildren that got hurt in your establishment. I asked her why I haven’t received a phone call as I was promised on Saturday. She explained that she had her daughter’s birthday party on Friday night. I’m not sure how that has any bearings as to why I didn’t get a phone call on Saturday, Sunday, or Monday. But she said in order to compensate for them getting hurt, she would have to review their camera’s. I told her to go right ahead. I tried over and over again to explain exactly what happened and every time I began speaking she would interrupt or talk over me. I finally had to ask her to stop talking so that I could finish a sentence and personally tell her what happened. I told her how the woman staff member was laughing when they fell. Ilianna told me that she is Brazilian and doesn’t understand. Really? An 8-year little boy and a 9-year-old little girl laying on the floor crying hysterically and she doesn’t understand they got hurt? I find that very hard to believe. Pain is pain, no matter the language. When I asked her why no one knew what an Incident Report was or how to use one, she said because our dining room has been closed because of Covid, only using the drive thru. Not a good reason! Incidents don’t just happen inside, they can happen anywhere and all staff members should know what they are, where they are kept, and how to use them. I was a Manager of a Restaurant at one time as well, so I am aware of things that can happen. Furthermore, honestly, there was NO reason for the floor to be as dangerous as it was. I was in the parking lot for about 15 minutes before we entered the building. There were no customers in or out. Only 2 cars in the drive-thru, and at least 5 staff members if not 6 in the kitchen. One cooking, one at the drive-thru window and one at the counter, 2 or 3 other staff members just hanging around talking. I understand ice cubes fall and melt, soda gets spilled. However, someone should have been keeping an eye on the floor and since there were no customers, that mess that caused the kids to fall is unacceptable! Again, Ilianna asked what do I want her to do about it? I explained again that this situation was negligence on their part and compassion for the kids would have been appreciated instead of having one staff member laughing and having to ask a few times for ice. Again, she told me that she will have to view the cameras to see what really happened there. Insinuating that I am not telling the truth. And AGAIN, I told her go right ahead and view your cameras. She told me that after she looks at the cameras she would have to talk to her boss and she will have her boss contact me. I said that was fine. When I returned to work after my lunch break, Ilianna called me and told me that something was going on with the cameras and she is unable to view what really happened. Again, with the insulation?? I told her what REALLY happened and I don’t appreciate her insinuating that I am lying. My grandson’s thigh jammed and he has a bruised egg on his forehead! My granddaughter has a bruised palm’s and her wrists are hurting not to mention her knees and belly on which she also landed. She went on to say that she spoke to her boss and was told to give me her name and number so that I can call her. (Lorianne, 781-996-1787) (which I did once I left work). I got her voicemail and left a message for her to return my call. No return call. I have to say that I am very disappointed in the unprofessional, uncaring, and accusation making attitude I’m getting from a so-called Manager.
This is one of my granddaughter’s hands, you can see the redness on her outer palm and the bruise on her inner palm and the base of her thumb. Both of her hands look pretty much the same and she also has bruises on both knees. No marks on her belly, just sore.
This is the bump on my grandson’s head from hitting the floor when he fell, you can see the red egg-shaped mark on his forehead. After icing it, the swelling has gone down some. However, now there is a bruise. I did not take a picture of his leg as I didn’t want him to have to remove his pants.
These are images of the floor AFTER I demanded someone needs to clean up the spillage all over the floor. I assure you, these signs WERE NOT there before she mopped up the mess. She only placed them there after mopping. I was unable to get pictures before mopping because I was busy helping the kids up and over to a table to sit down.
Apparently the pictures do not show up here so I will also be mailing this letter to the Corporate Office Miame FL.
I would appreciate a response to this letter in a timely manner.
Not a happy customer at the current time!
Karen Petrella
xx Preston Street
East Hartford, CT 06108
Email – kapxxxx @aol.com
Phone – 860-817-xxxx
Y’all should be ashamed of yourself. Y’all advertised a double whopper melt and the size is so small it’s a damn shame that I will stop from buying from your company. Discussting practice
Please contact me, Somone from Omaha NE area.
I was justifying at Bk 1313 west 28th sw Wyoming,mi The mngr and girl at the window were shouting at each other and using the F word. Very distasteful! Then throws the food at me and slams the window. No thank you or acknowledgment after getting a family bundle.
I’m parked in your lot at 27tg Dr north in phx az my car stalled can I have permission to park here for 24 to 48 hrs? Please
I just picked up a order from the Burger King in 73rd and metcalf in Overland Park Kansas and I wanted to take the survey but when I looked in the receipt the whole top part is blank I don’t know if this was done on purpose or for what reason it was no store number on there so I couldn’t take the survey I just wonder if they do this on purpose so they don’t have to honor the free whopper if you take the survey thank you for listening to my complaint
I’m missing my last check from burgerking on dunn road in Spanish lake
I’m a Costmer from niles ohio I had two of you wooper melt I m deducted what a ripoff I though I was geting a fancy woppee I got two
Friend of mine worked for this company, but her manager will not release financial information to collect her earnings
Ordered a classic grilled chicken from Mall of America. There was only breading.
No chicken in it, just a white paste.
Hello
As a retired, former business owner, I feel an obligation to advise re unhappy results at two different BK’s this past week.
We stopped in at the BK on Winchester and Hamilton Ave (in Campbell, Ca) on Monday. Ordered 2 for $6 promo hamburgers. When we got home we found both sandwiches were chicken instead of the hamburger, We said….”oh well”. Today I drove down to a different BK (on Blossom Hill Rd) and asked for the $5 promo burgers and were told it was $6. I said OK and he then said it wasn’t a burger and I finally just gave up and drove back home and stopped at Carls jr and got 2 hamburgers.
I don’t know what’s going on with BK but management needs to know that this type of problems are happening.
Sincerely
Jack Knoll
408-356-xxxx
Burger King (Burger King 302 Racetrack Rd Nw) Jacksonville Florida We went into the restaurant at around 3.45pm on Sunday. We walked to the front counter. there were three cars in the drivethru and about six people eating in the tables. We waited for about ten minutes before a young blonde girl turned and said pleasantly someone will be with you shortly. We stood for a further fifteen minutes until the young girl walked back to the office I’m assuming and an older lady came out, walked up to us and when I went to say what we wanted she said, we do not have any burgers from #1 to # 6 available as they are not up to temp. I said well what do you have she said the #7 and up…. I ordered the spicy chicken for me and the big fish sandwich meal for my wife. I paid the nineteen dollars and we waited while employees checked out one after the other and fifteen more minutes later we were called to the counter for our order. By this time there was I assume the older lady who spoke to us and the blonde girl left. The food was coldish and certainly took too long to prepare because if you are assembling the meal and don’t wrap it quickly it goes cold. I have been in catering and ran restaurants with 50 and 60 staff but I believe we were lied to as the staff were not there to handle the orders as small as they were. Everyone who walked in was told the same as us and after we were served all the staff had left and the blonde girl went out to sit and vape on the front window. We were never apologized or even smiled at with such lousy service I wish them the very best because they are going to need some luck to stay open when none of the staff care about the customers enough to apologize or even be pleasant or advise the customers the food is going to take much longer than usual. I have to say in thirty five years of being in America I have always preferred the taste of the Burgers from Burger King but when you can’t get one and no one cares I won’t be back to that location. I understand the manager could have been under stress but then the owners need to support her before they have their store close. When we left there was no one in the drive thru or customers in the restaurant. Sad experience. I threw away my receipt etc so I apologize that I cannot prove this but I hope you will take some notice of it.
I would like to give the crew at your front st Binghamton location a huge and I mean huge shout out. The three ladies that were in there knew what they were doing. Htey worked together like a team should. They communicated like a team should. And to top it all off the one cooking really really knows what she is doing. My son ordered a chaking and I ordered a double whopper. Now first and foremost the chaking was a 7 minute wait. I had no issues waiting cause watching the crew work diligently helping each other out to get their busy drive thru completed. But the whopper I had was absolutely the best one I have had in a long long time. She waited to do my burger till the chaking was almost done so that it was as fresh as my sons chicken. The fries were hot fresh and salted perfectly. Your store was clean and very pleasant to sit in and eat. Listening to the crew work together to make sure everything was correct and fresh tasting. As a former regional training supervisor for directv, seeing this made me very happy to see and hear. Kudos to those three young ladies who take pride in their job. With times as tough as they are to get good and I mean good help, I would count my blessings for having them as your team. Please keep them ladies happy and you will have lifetime employees that will make you more and more happy customers. Please at the very least make a big deal about how good they do. Send in the general manager with a certificate of appreciation or somthing like that. Sincerely a customer that will be looking to eat again when they are working.
I went to the dover delaware location tonight and slipped on a soapy floor. The wet floor sign wasn’t even where she was mopping. The people behind the counter thought it was funny. I hurt my knees and my back. This is unacceptable. Not one employee asked if I was ok they just laughed.
I am very disappointed in Corporate decision to keep Burger King open in Russia while Putin is committing genocide in Ukraine. McDonalds closed their restaurants as a sign of protest against the war. My family will not go to Burger King now. The world has discovered that Burger King is after the “buck” and has to regard for human life.
The manager,..here is prejudiced. he is disrespful I have done business here all my life but i.guess I will try to eat burger king which is next door ,I’m.not the only one he has disrespeced
The leader.I complained about 15in.wait she saidi.i .ain’t gonna pay for it e rude!,iI would very just say sorry forThe wait
One of your busiest store at I70 and noland and your still riding the covid bullx and not opening the lobby! I’m not listening to lack of people to work there. They are just being lazy. No commitment to service. It’s just easier to shove cars through the drive through. This is a very bad outlook on burger king over all and you all need to reach out to your franchises and get your act back up to normal business practices. Your restaurants are riding the fact they don’t have to open and your looking pathetic! Close your stores if you don’t have the management to be productive!!
How do you let managers do their own surveys for complaints that they get to get their bonuses?
I just emailed yall a complaint on The BK on Stuebner in Houston, Tx but we went back, and Jimmy, possibly Manager was very apologetic, and gave me a fresh Whopper. He was very kind, and courteous.
Please disregard my previous complaint.
Ty!!!!
WE just left your 3 star BK in Houston, Tx on Stuebner Airline.
I DID NOT GET MY FREAKN WHOPPER, AND SISTERS SANDWICH WASH WRONG ON THE NEW WHOPPER MELT . I want my $ back for a meal I pd 10.00 for!!!! Starving, and Livid!!!
+ The bag had a whole in it!.
Since when does Burger King or any company charge for YOUR ERROR on meals. Yes, they got my order wrong but the store manger told me I have to pay for it?
PLUS, the prices listed on the drive through sign are incorrect.
It happened today 4/3/2022 at BURGER KING #9821
I will be disputing the charge with my bank.
I had to go order my meal with Wendy’s because BK does not know what Customer Service Means!
The Burger King on Carter Hill road the manager at that location is there right now is very rude and needs to be fired
The staff and manager were very rude and disrespectful at the goshen ny Burger King after waiting for over10 minutes at the order kiosk and repeatedly saying hello. I thought it was broken and waited behind other cars to get to the window. The lady refused to take my order and told me I had to go around again. I told her I wanted to speak with the manager whom was worse. She said to tell me her order quick and said they were busy. She told me to do my job and yelled at me. It was the worst experience I’ve ever had at any fast food. This happened today at 3:30. She wouliD not give me her name
The short manager at Roanoke,Al store always seems “high” on something. We were In the drive thru line and pulled as our food was cooking, we noticed her go out all the way to her silver SUV twice in 10 minutes or so and smoke something standing by the open car door…is this why it takes so long to get food in the drive thru?
I was at the 3390 Terry Road location today and my visit was the worst visit I have ever had. My food was wrong and when I took it back the cook had the nerves to yell from the back cursing talking crazy while I was talking to the shift-leader. I am very upset and I would like to speak with a store manager and or area manager. The exchange was really bad.
To Whom this may Concern,
On March 6th 2022 I went to store #13092 in Elk Grove Village,IL. My order number was #62, my total bill was $22.27.The food was not edible and very poor. We did not eat it and the employee did a “overring” to put the money back on my card. Today is March 29th 2022, I have called Customer service several times with no reply and I still have not received my money back. Please contact me back at the email address provided as soon as possible.
The early shift of Berger King in Tustin, CA rarely gives receipts when pay in cash. Please check
Please do something about the location in Midway Georgia? The service is always terrible. They never have milkshakes, and from what a former employee told me is because they do not feel like cleaning it. If I go in the evening and order something and go home to eat it, the order is not right, it’s cold, then I take it back and find out that they didn’t want to make what I ordered so they just threw what they had in the bag in hopes I’d just be a traveler from the interstate and be gone. Then I would get the eye rolling or the teeth sucking from the team member behind the counter or at the window. This place is horrible! My daughter worked there one day! One day! She was told to say, “tell them we don’t have this or have that so we don’t have to pull it out the freezer!” Absolutely unacceptable!! I’ve been hoping for better management because I’ve seen requests for management on the marquee out front, but if that’s the type of management they’ve hired for the store, they need to drop back and punt folks! Seriously! Someone please put a watch on this location? Thanks because trust me, any revenue isn’t coming from your locals. It’s coming from the poor people who do not know any better on just how bad this place sucks as they stop just off Interstate 95!
This makes the second time that I went through burger king in Greensboro Ga. drive thru and ordered a whopper bacon melt meal and was charged for it but never got a whopper bacon melt they always gave me the whopper melt… I want my sandwiches that I’m paying for, it looks likeomebody can’t take an order correctly.
To who it may concern, I am voicing my displeasure to the e way I was treated at your west sample location in Coral Springs Florida , I waiting in the drive through for 15 mins with no acknownagement that I was there , so went into the store when a I asked for the manager who was just clueless , this is not the first or even the second time I’ve had a problem at this location but it will never be a problem anymore cause I’ll take my business somewhere else not that you care what I think or feel!!!!!!!!!!!
The Burger King in Grass Valley California. Need serious help with quality control! Meat pink, buns hard, fries cold, drive through time slow. And the staff rude I pay way too much money for unsatisfactory and subpar! The are your words B.K. have it your way! I give The Grass Valley California store a 1 out of 5.
BK 7586 of Arkansas, professionalism is nonexistent, the lack of customer service is lacking especially when we can hear them speaking about customers at the window rudely as the mic goes off, cursing and being so dramatic as they supposedly get splattered by grease. The bathroom doors do Not close to give privacy and is so dirty not having supplies to wash properly. The front is unclean and the coke machine is nearly empty and covered in residue. The employees show low to no customer service skills and are rude to each other speaking profanity about how ignorant they are. Persons wearing “nose ring” looks as though it’s is going to come out. His behavior was very unsavory to say the least as they spoke of how the ice cream machine is broke so now they don’t have to make any shakes. The customers outside were waiting in their vehicles to receive their meals as we listened to them verbally complain as they took their food out to the customer. I normally over look things due to how passive I am but this behavior is unacceptable.
I’m getting mistreated by managers 2090 union in Memphis thy allow employees drugs in job sleep on clock role drug in wear whatever thy want make do orders overloaded mess my draw up to make it short . The job used to control me for more then work . It’s family dating couple job runn off employees for men plottt on me do perfect idont best I get lied on itimated because of men work there in relation ship with women in the white lady over company lied on me just because I ask for my w two form. I ask for short haven’t gotten one.employees wear house shoes on clock jogging pants etc manager want me slave out or get fired because I’m black have neck jewelry on manager ask see my neck also wanted to know why in who I’m rushing home to . I’m the only one being used to be loyal then manage use community because who thy know there I do best ican
I was assaulted by a manager when he grabbed a headset off of my head
Went to Burger King in Stanley NC today at lunch time I started my Order with the 2 for 10.00 whooper meal the lady said they didn’t offer that deal anymore I said they should remove the sign if they don’t offer it anymore well I finish my order went to pay the lady was really rude toward me saying she had no control over the sign I said the manager needs to know she then replied back that the manager doesn’t have any control on the sign as well I said that they are suppose to give me yhe 10.00 deal because it was advertised but she wouldn’t do it ten I got to the window to get my food the manager was just as rude ask me we’re on the sign was the deal I told her and she just walk off and started talking to other employees my food was not good and cold the chicken fries tasted like they were a day old and hard not fresh at all
Hi my name is Vanessa Ramos and I’m from Bakersfield Caif. We had the worst experience at the burger king in Bakersfield. We went to the one on the corner of Union Avenue and Bernard Street. The manager was working the window his. The manger was working the window his name is Jose. He was extremely rude. We pulled up to the window to look at the menu. My sister was explaining to me about the specials. He asked about taking the order and my sister asked him three times as he continued to ask can she please give us a minute. He finally told her okay let me know when you’re ready because I don’t know who you’re talking to very rudely. So we proceeded to the window to get our order. I was trying to ask him about the French toast and he was very rude with his answer and slams The Window close. When he opened the window again to give us our order my sister told him that I was trying to talk to him and order some french toast and he still said rudely well you’re going to have to get back in line and go around. That they can’t do that even though we were the only ones in line. Then as we were leaving my sister tried to ask a worker if that was their manager and what was his name. He came out my sister asked him are you the manager and what is your name still being rude said yes I am and it’s Jose my sister told him he’s very rude. Been very rudely he said don’t come back here. He was extremely unprofessional and did it was very unnecessary for him to be so rude.
First I love everything Burger King we have always enjoyed your food. However the new one is not tried one and unfortunately could not eat way too sweet. Sorry had to let you know
How do I get my w2 from burger King?
#9713 date 3-20-22 time 4:44:09. Employee # 615002 name: Lesley
Fish sandwish rotten
Hamburg pattie so spoiled I took a photo here it is sorry not able to send photo I’m sorry
Good evening I have a problem that my mother is working at a Burger King in Ellenwood, Ga restaurant she’s been there for about 15 years and has recently asked for her pay subs, which hasn’t received for a while and is needing it to get her medication for her diabetes and I need her to get any pay information that she should have been receiving since she’s been working there for so long and she does not speak English very well . I’m her daughter that lives in California I’m hoping someone can help her get what is needed which is required by law. I also want to know who I can contact so she continues to get her pay subs as needed and she has requested them multiple times.
Hello.
I had a order to pick up in Lodi California, on the corner of Cherokee and victor road. When I went to pick up a order for a doordash customer, the lady (Sarah) was unbelievably rude. She would not hand me the order, and would not let me explain to her that I have been through that location more the 100 time and never have I had to go inside to pick up an order. Also , I usually follow the instructions that comes with the order, it clearly says if the drive thru isn’t open then I must go inside. If she would have been even kinda of nice about it then I probably would have went inside… Just the unpleasant visit I had at this location …
Your GM fort Wayne IN down town store has fire me for no reason I have been there for 17months when he should have fire the people who steal out your safe. Cash regerster..steal out your frezzer….leave your doors ooening…..store unclean…..sit out side in car for 2hr and get paid.. really .. really you will paid some one to manage your store to do that. ….he is late all the time… Really…..rude. .,.and disrespectful.. 1he call me out my name…threating to block me from working and said I was a neg asset to this company really… ..really… If that’s the case I been fire by the GMvefore him and why have I not been paid my vacation time sound like a law Sue to me
Trafalgar and Marlboro oakville location has not had salads in my last 4 visits. Each time around noon
Please withdraw your business from Russia. My organization will commence picketing your Canadian outlets if you do not immediately close your outlets in Russia.
My husband and I were refused service from the Louisville Co. Burger King because we accidentally asked for a Mcdouble sandwich. Mistreated and refused corporates number. My number is 720569xxxx
I am employed at one of your restaurants located in Lincoln ne. There’s some concerns I would like to address that I feel no one above bows what’s going on. I am the face representing your company and the person/ persons leading us is very concerning. Such as small things, and much bigger issues. The GM and director have workers working 19 hour shifts with no break. Two people running the store most of the time because the gm doesn’t want too work. She has a special Ed daughter working who she slaps in the mouth in front of customers, talk fouly to in front of us coworkers and customers. We are constantly out of product like coffee cups for over a week because the gm doesn’t want too fulfill her obligations. The list can very well go on. I hope you can investigate these matters because your store is running very poorly. And I hope my concerns will very much be yours because we put the face representing your company. Thank you for your time
Hi my daughter was at the BK I. Goldsboro nc on Hwy 117 she want to order a chicken sandwich the young said she couldn’t order that because the machine had already been clean which it was only 720 pm at the time this is not the first time we had problems at this restaurant she then ask where was the mgr he says she not here this is the worst service anyone can ask for it need for o be close cause the employees have no training. This young man claim that the mgr name was Bre in which that probably was a lie also. I will complain to people I know not to go to this restaurant. A very disappointed customer
I ordered a chicken sandwich and they told me they didn’t have the sandwich bread to make one, so I had to get a whopper, I wanted onion rings instead of fries they told me the onion rings were cold so I got fries and they took more than 20 minutes to make my order.
Quick question? Burger King? There’s an invasion of a country and while most reputable US companies have suspended business in Russia you are still there. I hope Anonymous gets you!
It’s shameful your still doing business in Russia. You’ve just lost another customer. Livers are being Lost over there . Shame on you
Manager at the store on marion rd Rochester mn at 430 pm march 10 refused to refund me my money back after screwing up my order I had to drive back to the restaurant and then he acted like I was trying to get something free when I paid for my order he remade it and it was cold I asked for refund and he told me all sales are final and if I hadn’t threatened to call the police he was going to fix my order when the drive though camera clearly shows me less than20 minute ago there on done if I don’t get a response I will post on social media
I visited the Burger King on Airport Thruway today 3/9/22 at 6:20pm today.i was at the drive-thru. The gentleman asked me to hold on so I said ok,well after 10 minutes I asked are you ready for me to order? And he replied like I said hold on. So I parked and went in stood there for a couple of minutes there was a young man with dress with his back to me as he was bagging for drive-thru he yelled customer at the front well I stood there and proceeded to wait but Noone came. So as I was walking towards the exit and Noone ever came up to the front line or said “ma’am may I help you or anything. There were no customers inside the store and only 3 cars in the drive-thru. I guess the manager was working with the other 2 employees in the kitchen I would not be making a complaint if it had only been the drive-thru but it was also the front. The excuse cannot be that they were busy and if you do an X report for 6:00-6:30 pm you will see. Also I tried to call the store as I was leaving but Noone answered.The shift manager or Assistant manager which ever one that was there needs to be more aware or alert of their place.
Since you continue to be open for business in Russia, I will boycott your company until you stop supporting Russia!
The Burger King on Greenwell springs Road need to be deal with and fired…. I asked for a 5 piece French toast. Said with and attitude I can’t hear you . I began to repeat my order a delivery with it motor running making noise difficult to talk over she saying I got a attitude…with an attitude that it sold out you can’t read. Of course I didn’t see the sold out sign on menu because I knew what I wanted then I asked to speak to a manager, they started mtaking y pictures I’m in my car, they told me to have a good day. They called the police. No manager came. I drove around to go in to speak to a manager door locked. I drove back around to ask to speak to a manager they started takmying picture. Never spoke ta manager are apologized. They are horrible to deal with the public.
Marie
225-571-xxxx
At BK on normandy blvd, Jacksonville Fl..we pulled up drive thru on 3/6/22 11:10am employee told us they where just starting the grill for whoppers come back 15 min or wait…took a ride came back 11:40pm waited another 9 mins..10:30am whopper for lunch…no way!.you need NEW MANAGEMENT AND EMPLOYEES THERE…tell them to clean up their drive thru windows.and employee NO MASK WITH FOOD….UNREAL!
Why are you not using the same lettuce as the pictures in your advertising? When I order a whopper I get chunks of chopped white lettuce ends. I am told that the lettuce comes in bags. This is false advertising. You are not using real leaf lettuce!!
Went for lunch at a location at 1:10 pm today. Car ahead of me in drive thru waited and waited she left. I pulled up wait wait so I left. This is lunch time I went by the pay door saw no one. Guess they didn’t need the money. I’m a diabetic and needed to eat I ate at McDonald’s next door. Don’t know what was going on I’m just very upset for waiting and not getting the burger I wanted, I didn’t want McDonald’s. Location was in Shields (Saginaw, mi) Gratiot Rd.
Attn: H/R; I went to your restaurant in Nevada, Missouri last night and I was welcomed by your Customer Service Rep, Derrick Delarosa. I placed my order using my order code from the app when I went through the drive-thru. Derrick was very hospitable & accommodating. After I left the drive-thru, I felt like Burger King wanted me to come back. As you know, based on the total number of marketing dollars that BK spends on customer retention, I thought that I should let you know that there is someone in your organization that is working to make sure that investment is as valuable as possible.
Your Burger King in Apache Junction on Apache Trail their drive-thru is always always under maintenance every morning it’s been going on for 2 months I go in I try to drive through and every morning they tell me oh the drive-thru is not being used right now because it’s maintenance how long is this going to take because everybody you guys are losing a lot of business because of that manager keeps telling people that you guys aren’t aren’t ready for your drive-through please fix this
In placing my order today at the Owatonna, MN BK, I did my usual substitution for my breakfast sandwiches. Normally this does not cause a problem. Yet today I waited at least 15 minutes for my food. As I pulled out of the parking lot, I started eating one of my breakfast sandwiches and it was only just warm enough to eat. It was not hot, fresh off the grill like it should’ve been. Very disappointing. There have been 3 or 4 other times of poor service in the past 2 1/2 years. I just kept quiet. No apologies or bonus food or drink were offered. Not cool. I do not make scenes. I am polite even when treated poorly.
Ty for your time.
Sincerely,
Nancy S. Fox
good evening my name is Fernando Cordeiro I am so sad to see the decline of people and the quality of a great product such as Burger King., What I offer is a fresh ideas to make the Burger King brand fresh and upbeat.
If you like what I offer please get in touch with me at your earliest convenience.
Person working at Burger King jasper at the window was rude today to my daughter. She told them she only wanted Mayo and mustard then was asked if she wanted ketchup on iT my daughter said on the screen it isn’t correct. The person rudely said mam that isn’t even your order. My daughter told her never mind she wasn’t going to order there and the woman’s response was BYE
THE MOST TERRIBLE, HURTFUL EXPERIENCE I EVER HAD AT A DRIVE THROUGH. Felt discriminated and disrespectful. GM was horrible gor a mistake they made giving me wrong food and he would apologize or acknowledge the mistake and lying about it . Never coming back and would make sure people know to be careful where they eat
We were slow on being treated at drive through, The food was really cold when we received it. The cheese sticks were old tasting. They didn’t have any marinara sauce. They were out of stock on all breaded chicken. Very disappointed and disgusted with this order and location at 15475 W Greenway Rd surprise Az, 85388.
Rio grande nj store # 10556 my order # 74 drive thru was very odd , they are seemingly robbing funds , placed my order ,but just before she said welcome to burger King, I heard a man talking and her saying keep all receipts and split it up later .. I paid w a 20. Gave me my change without receipt, I said I need my receipt . Sorry sir machine is down . I said no I always grt my receipts, then a guy gets in window hands me a duplicate reciept ,so it is working , also I order #1,whopper w cheese combo 11.24 they didn’t give me the drink , burger is gross mayonnaise is over powering brown lettuce brown tomatoe no pickle . I’m never going to that burger King again . It’s employees and Manger should be put in jail for this burger they gave me , fries were good but no drink . I very p.o never ever going to burger again and will post on media pics I took of this mess , I want all my money back ..
Hello, my name is Maurice, and I just encountered one of your employees who was very rude, and obnoxious in her tone with me, over at the burger king on 76th and mill rd. In Milwaukee Wisconsin. If these are the type of people that they are hiring, I will not frequent this place anymore. I’m 54yrs old, and have been going to this place since I was a kid, and always loved it,I’ve never encountered this before, bit at this place I have, and was hoping that someone could speak to whomever was on this shift, at this hour.
I went through the drive thru on 2/2/23 placed an order. Was charged twice. Once I recognized, I went back to BK on that Monday. Spoke with Kay Luck. Who was very rude. She did not take the time to allow me to finish, she rudely asked me who I talked to. I told her that I did not get the managers name, she said well I cant give you your money back. I went on 3 separate occasions and 1 lady tried to assist me. I finally had to get my bank involved.this was BK 1861. Finally, this person Kay Luck is an embarrassment to your company and should be taught how to treat customers
Why does your company advertise flame grill & your stores in Milan & Jackson Tn are to lazy to use the flame grill as advertise in our stores in our area?? When you ask them about it at counter or drive in window they alight at you. Just think how many customers your loosening by not running the flame grill ad advertise as your trade mark as to a plain grill hamburger you can buy at any of your competition stores, some which are located right next to yours. You really need to put some pride & quality back into your advertise flame grill burger that your use to be known for before people got to lazy to operate the equipment in your stores.
Also I am tired of getting cold burgers that are not even warm sometime out of theses stores around our area.
I will not buy from you any more untill you address some of theses problems, there pretty simple, sell what you advertise & you will gain mire customers. It use to be when you got around one of your stored the grill smell comming off the store could be smell before you even drove up, that’s not at all what’s taking place now! Why would you let this happen when you advertise flame grill burgers???
There was an issue at the Burger King on Perimeter Dr in Cleveland TN tonight. This store needs some quick attention. It was 6:15 pm and the lobby was closed and the chairs were upside down on the tables. There were no cars at the window but a black car at the speaker, a white van and then me and my husband. We sat there a few minutes and the black car pulled forward. The van was next and we waited, and waited, and waited. I had rolled down my window so I could tell no
one had spoken. I was thinking…,I wonder if they know we are here…when the woman in the van said, will you take my order? What proceeded out of the mouth of the Buger King employee, if I owned the business, would cause me to fire her on the spot. I welcome you to call me and we can discuss this fiurther. It ended with I will take you order when I’M ready. I pulled out from behind the van and I pulled up beside them and I yelled at her that she had no right to talk to a customer like that. (That woman was not rude by any measure,) Then I yelled very loudly that I was calling corporate. I pulled around to the window and the black car was still there and I yelled it again but the girl was nowhere to be found. They were not busy is the part I don’t understand! If she had ever greeted the lady in front of me this would probably have never happened. This employee is a disgrace to Burger King and you need to know this! My phone number is (423)284-xxxx
I had to wait 10 minutes at the window after paying I asked the manager what the problem was and she told me that she had to get all of the doordash deliveries before she could get our delivery our fast food that we had ordered at the window then we waited an extra 10 minutes after that so 20 minutes all for one order of bargers is ridiculous plus the fact that they put us behind doordash after we already paid that is sad
Want a Burger King in Hicksville, Ohio
I ordered 2 Big Fish at Store number 11581 in Andalusia, Alabama with extra tarter sauce & add a tomato to each one; I ended up getting 2 Big Fish without extra tarter sauce and no tomatoes. I called the restaurant and the manager has agreed to replace them but she acted like as if she didn’t believe me
I am going to take in the 1 that I kept & didn’t eat as proof & my receipt. Also, they refused to let me add to my order after I pulled up to the drive thru window to pay; they had not ever refused to do this in the past
I was going to order 2 more whoppers; I had only ordered 2 whoppers & realized that I needed 2 more. The drive thru was already backed up with long wait times as it was & I know that they were already running several hamburger patties thru the broiler anyway& they were going to have to continue cooking more anyway so what was the big deal about putting 2 more patties through?
Yes Manchester ky burger king gave me and my family senfenela food poisoning worst time of our lives
I ordered a whopper and was given an impossible whopper.. I unknowingly ate it. IM ALLERGIC TO SOY. And I think it was done on purpose because we had an issue at the window. I will be calling my attorney if this isn’t taken care of immediately.
I purchased food from burger King yesterday, I did the survey and now I am being told that they will not honor
I went to the Burger King on county line road , I did not say I had a coupon at the speaker and manger did not give me the deal she told me she could not fix it and I needed to order it at the speaker
Today I was told by a employee to put a mask on I asked why wasn’t given a answer other then just the manager will tell me too then 3 more customers came in the restaurant and nothing was said to them
I never got paid
I went to burger King on Lafayette in detorit mich. 48216 not the first time and every time the food is worng or miss up I spend at leasa50 to 80 everytime never take food back because of what the might do to the food but to day I pick up just 6 sandwich for breakfast they were hard and culd not even take paper off them they are so rude please look in to this location I appreciate if I’m paying my money there that you would be able to eat the food thank you.
Burger King Loretto, Tn. They have MAJOR PROBLEMS! We have been there 6 times since they opened bc we love Burger King but I will never go back! You never know what you are going to get! Never! Burgers without lettuce or other ingredients, burgers made upside down. Items missing out of you order. And very long wait times. I really think if they can’t get their act together, this location needs closed bc they are hurting your reputation and business! Nothing is ever consistent. I really hate to complain but I have give them enough chances and it’s not getting any better.
How many people are supposed to close at night because they have 1 shift manager closing and doing it all and she has no help shouldn’t there be be more so the store can properly close at night?
I live in tuscola Illinois 61953. The general manager of burger king says she has sent me two texts to fill out paper work to be hired. To do taxes. The email has not came in through either time. She says she can’t send it any more. The syst will not let her. I filled out two applications to where she could send it. Can you please help to get the email or do it a different way. Thank you.
I was the only person in line at the BK at 53rd north. I ordered the whopper meal deal and the Fish meal deal. Get home and there is no fries. How do you forget both fries when no one else was in line! I had waited a full year since the first time I tried this location, and now I am going to wait another year before going back.
This is Ashley mccarrick I had quit working because of people like to be childish and talk about everybody and they were talking about me and another person and I worked at Frandor Burger King in Lansing Michigan
I have a complaint about the St. James, Mo store. I’ve had their food before and it’s never really been good. Today I have a major complaint about the food and I would like to have someone above this store to call me about this. Thank you
I tried to help a family with food
by buying several gift cards on line. The only two never arrived and I was charged twice was Burger King . It has been a total nightmare trying to get a 50 dollar refund.
Also when ordering on mobile app I was never refunded 6.54 ,times 3. You obviously have not taught your gift card associates how to handle a refund . Well it’s been 10 days now 4 emails and 2 hours on phone and still haven’t been refunded. Burger king actually told me transaction was voided on their paperwork . I’m trying to figure out why the bank and credit card company doesn’t see that or me. . As your managers and associates continue to say they were voided on 25th I wondered how because I didn’t do it till 26th. It’s real simple to press s button and refund to a credit card . Your associates however would not take my bank statement or credit card statement because they say it says voided on a computer in the burger king system. Well I work in the food industry also and I have never been treated so terrible . I mean I have all documentation to prove but they kept saying it was voided actually fussing with me about it . I mean wow what kind of customer service people do you have and how do they actually tell the customer so what if u have documentation to prove not voided.I will actually probably never eat at burger king again because of the way I was talked to buy people u have promoting your company. Really sad they don’t know customer service and the golden rule customer always right even if they aren’t. Hope u don’t lose others because of a 60 mistake given plenty of time to refund. My family consist of 5 and I have ,200 employees that this will cost you. Next time tell them to just offer another gift card .
I need my W two form for 2021 , from Burger King Springfield TN. 37172
I would like to request someone to look into the Burger King franchise in LOCUST FORK ALABAMA because there ruining the publics view of the restaurant ! I have never complained about any chain burger joint but this one is the worst !! The resturant opened and it has went down for the past 2 years !! I ate there several times and the food and service is not good !!
I made an online order at the Burger King at 650 S Orlando Ave in Winter Park, FL (#1745) on 1/19/2022. When I advised them at the drive thru of my order number, they said I needed to come into the store. I parked my car and went in. I had to then stand in line and wait to place my order. When it was my turn to “order” they then started my order. The manager advised that they could not do my online order earlier because it would impact the drive thru folk. Why do you take online orders if you can’t handle? I asked why they didn’t just ask me to pull forward and wait. No answer. Are you unaware there is a pandemic?
Hi, I contacted store where I had bad food order of nearly $40. Customer service emailed me that store would contact me. I left my info. Talked to 2 different people and now going into week3 and no response. I’ll try here 1 more time.
Store is #6284. 1489 olney road de. Port orchard Wa 98366
My number is 619-339-xxxx
Thank you
They have no food and will not give refunds for what they charged this is the worst place ever .
My whopper was not properly prepared. The bun was wrong , the extreme amount of lp
Jj
Yesterday Jan 28 2022 I visited the millville Cumberland county location and the service was unsatisfactory. The employees there should be removed. When you ask them for something simple they want to have an attitude. Also the cleanliness of the store is very poor. There was trash all over the kitchen floor and food. The employees weren’t wearing hair nets nor were they wearing gloves. Not to mention their face masks weren’t over their noses.
To whom it may concern, I visited the Webster Massachusetts Burger King approximately 1:50pm today 1-28-2022. I was in the drive thru to purchace 2 gift cards, i was told they cannot do gift cards in the drive thru ? I needed to come inside, I then proceeded to go around and go inside to make the purchace, I was greeted by a young Man who was very polite and customer friendly although he was able to help me as he wasn’t trained to do them as of yet and I did not get his name – he’s a keeper. Now onto Logan (shift manager) i recognized the voice as the same from the driver thru on my first attempt to get the cards, I wanted to purchase 2 Gift cards for $15.00 each
Logan: scanned them he them asked for $16.05 “theres tax on them you know”
Linda: I’m sorry Gift cards are not taxable in Massachusetts.
Logan: Well we have a new system and they are ! and when there other vehicles in the drive thru WE DONT GIVE GIFT CARDS
Linda: Have a great day
The behaviour of Logan was deplorable to say the least. I know things are tough right now with getting emploee’s as i run a very large fleet of CDL drivers and they would be spoken to if they were to speak to my customers in the fashion that he has.
Thank you for your time.
I’m not trying to get my W-2 form s from Burger King from 2020
Is it possible you can bring the old Whoppers back from the ’60s. At a limited time!
I am very disappointed in how I was aggressively talked to and treated at the Burger King on 37th Hobart in Hobart, Indiana. I went through the drive-through on January 26, 2022 @ 6:45pm And requested for the the wapper special and I inform form the order taker that ithat I had a coupon (4431). She asked me what type of drink did I want and I informed her that I would like a sprite. She gave me the total and then I asked her if she could please make sure that my food is fresh because several times before when I came my fries were old and hard. But while I was making a statement Abruptly in rudely cut me off and said to me in a nasty tone, “is there anything else I can get you”? That’s when I said to her, did you hear what I said and then I repeated myself to her and she responded in a short nasty tone staying, I heard what you said. That’s when I said well you didn’t respond to me the 1st time i asked you and I thought that was very rude of you to cut me off while I was informing you that I would like for my food to be fresh. She then again asked me was there anything else I wanted to order and I responded, no. I then told her I did not like her attitude and that she was very rude. I asked her for her name and she responded by saying I don’t have to give you my name. That’s when I informed her that I wanted to speak to her supervisor. When I pulled around to the side, the supervisor aggressively pull the window back and and forcibly and aggressively jumped out at me with half of her body hanging out the window and started raising her voice and shaking her head and telling me that her co-worker did indeed respond to me when indeed she didn’t until the 2nd time I repeated myself. The Supervisor was confrontational, very disrespectful, ghetto and extremely unprofessional. I was appalled at her behavior and have never been treated as such in my life. The supervisor then told me while shaking her head that we cannot service you and then she rudely slammed the sliding door in my face and walked away. When I pulled up to the other window, That’s when the other co-worker said we cannot service you and then the lady who took my order jumped in and started pointing her finger towards me and started making deragatory comments and then they shut the window in my face When I told them that I was going to call corporate. This is not how a customer should ever be treated and I see that the Supervisor allows this type of behavior to go on and finds no fault in her Staff even when they are wrong. The Supervisor defends and protects them and they feel privileged And though it’s OK to disrespect and mistreet their customers. If it were for customers like myself, Burger King wouldn’t be in business and they would not have a job. I go to that Burger King quite often and spend my money and it’s a shame to be treated as though I’m nobody. I don’t ever have to patronize any Burger King ever! McDonald’s, Wendy’s and White Castles has never treated me in this manner. All 3 of those workers were very unprofessional. Very, very dissatisfied customer!!!
The employee was rushing me and was telling me to hurry up, was very rude and didn’t say thank you nor did he welcome me into the store, and all this man “Kirk” had to say was “watever” he said I need to “hurry up and order” because he had someone in his window waiting for him there for payment but if he had asked me nicely to please wait then I may have cooperated , and not have felt completely insulted inside of the burger king in Fremont CA 46700 mission Blvd 94539 store # -3901
The service at the new Burger King located in Loretto, Tennessee, needs to be improved. The manager tonight had a bit of an attitude when I said I had been in one lane of the drive thru waiting 15 minutes or longer to place my order while 3 other customers in the other lane were were able to place their orders successfully as I sat and waited patiently. Needless to say, I was ignored and never given the opportunity to place my order, so I go inside and asked to speak to the manager. I explained the issue and was told the screen was messed up, and the manager operating the drive thru said that she didn’t know which lane had placed an order and which one hadn’t. She had an attitude and gave no apology. I had waited on the inside for a while waiting to talk to the manager. After her response, still no one bothered to take my order from the inside either, so I left and wrote this complaint. This is not the way to treat customers if you want to stay in business!!!
Informing corporate office that burger King in payson az is dirty. When a customer sees filthy glass on door to enter, we don’t feel that our food is handled in a sanitary way. It’s not only filthy but you can tell the doors an the door handle that everyone puts their hands on hasn’t been clean in many months. Totally gross. That whole restaurant needs inspection an be disinfected. Thanks for your attention.
Who do I contact regarding labor law violations and discrimination at a Reno, Nevada Burger King?
I ordered two Whoppers and a fries. Service thru drive thru was EXTREMELY slow. By the the time I got to the window I had waited more than 15 minutes. I just wanted to get home. When I did, I ended up with 2 French fries and no whoppers. Very disappointed. Will probably never go back to a Burger King. It was at the 7th and Broadway location in Portland. Absolutely angry.
Good afternoon, My name is Cindy Henderson and I am working with a family from Iredell County that are missionaries in Peru. They will be returning to Peru and I am asking for a donation of your crowns to be sent with them for the children they are introducing Jesus too. I am asking for 250 crowns. They work with these 250 children by reading the bible, feeding and doing a craft with them. Anything would be greatly appreciated. I did try several times to contact you by at the Florida number but no answer. Thank you for your consideration
How can I get my sons w2’s
I’m contacting you because I have a complaint to make about the head manager at burger king in three Rivers Michigan. I went through the drive through a month again disabled. I continue to order and go home my sandwich was burned so hard I could not eat it. I usually don’t say nothing about it. But I called them and told the manager there at the time told me should would write my name on the board and took my name.so since my aides come in the Afternoon I have not had anyone to go there in the morning. My kids were here the day we went si they witness this.so today I went with my aide and receipt before doctor appointment. And the general manager was working the drive threw.and I explained everything and ask if I could switch it to a Hamburglar since I have to come in the Afternoon. She claim she dont have me on the board etc etc .gave me nothing was completely rude.didnt even take my receipt. What am I supposed to do I wound up spending my little little bit of social security on another sandwich instead of being helped when I was wronged in the first place by them . Thankyou for your time.sincerley Michelle Prieto
I had called the Burger King at
4629 S Staples St Corpus Christi Tx 78411 to place an order b4 11am. It was constantly busy. I get there and tell them I been calling and the line is busy. I said is there a problem and the lady said oh no it’s just broken. What kind of restaurant allows the phone to be broken. Unacceptable. Why even have a restaurant open if you can not call in an order.
I have a complaint about the James Redman Burger King, I have gone there the past two days, and my order was sub par to what I feel is quality food! The people doing the preparation needs to concentrate on what they are doing, and do it with excellence! Or, maybe the front counter person needs to listen more attentively to the customer, then they wouldn’t make quite as many mistakes!
Is it OK to steal customers gift cards
I went to Burger King in Brooklyn center Minnesota tonight. I asked for a single whooper and and double whopper and of course with the meal. Well I got 2 single whoopers. So I pay for a double and didn’t get it so that is one. And there was two guys in the dining room which was closed and than a worker goes over to them and they put alcohol in a cup and I think it was hessnessy. This is what happens when you have windows that customers can see in. Any ways when I pay for some thing and I don’t care which fast food or sit in. I love this Burger King but if they can’t get orders right than close it . This is the one on 57th ave and I get that people don’t want to work but take the damn alcohol out of the work place
FOOD POISONED BY BURGER KING.
WAITING ON INSURANCE ADJUSTER TO OPEN MY CLAIM
I went to Burger King in Greensboro North Carolina on Martin Luther King on 24 December 2021. It was approximately 12 thirtyish p.m.. when I went to the window to pay for my food the guy in the window handed me a drink and took my debit card. Approximately two minutes later a lady came to the window with my food and I forgot to get my debit card. Normally the person it takes your debit card is the one that brings it back. 15 minutes later I noticed that I didn’t have my debit card it took me about 10 minutes to get back to Burger King on Martin Luther King and no one knew anything about it. The lady that came to the window that handed me my food turned out to be the manager. I explain to her what it happened and the guy that I handed to amid it that he took my debit card. He didn’t remember what happened to it after that. I find that unusual because if you end up with someone’s debit card which he did charge me for my meal so he’s swipe the card but didn’t return it to me. I am 66 years old I own two businesses in a very sharp mine. I have Cole the corporate office of Burger King four times with a promise that the district manager will call me back or someone. I haven’t heard from anyone cents this incident happened. I didn’t want to think that this was some type of scam.What I really want is someone to call me back. My name is in the computer because I have called four different times with the promise someone would be getting in contact with me.
Your quincy illinous location first quoted a total of 31 something. We had a code for two whopper meals for 9.99. After viewing the reciept they never cancelled out the two whopper meals but added 2 more for 9.99 . Took our debit card closed window manager started shoving our stuff out window when husband said no cancel the coupon and go back to the original total said she couldnt and handed card and receipt and closed window. Thats theft . Jr whopper isnt on receipt but 20 dollars over charge covered that. Was lacking two whole meals and didnt want them but paid for it. What should have been 25 dollars ended up 37.
When ordering a whopper you will be charger extra for cheese and no where does it say this on the menu. I was charged 60cents extra for cheese (the server decided it needed 2pieces). Very dissatisfied with the way your customers are treated.
You remodeled the Hoover Alabama location and it looks great! However, you forgot to staff it with people who give a crap! I went through the drive thru at 7:39 1/11/22 only to be told they weren’t open and “had just got there”.
When I drive around, there was one person standing inside at the drive thru window looking at his phone (texting, checking Facebook?…).
So unfortunately, all you have done with your remodel is polish a turd!
Hello I Leon went to bk to order a meal and the food was $6.40 gave them a $10.50 and the manager refused to give me my change, telling me the draw is not short” of course it wouldn’t be but never said it was over” all I asked for was my change from the transaction and she refused, clearly this location is stealing from the customer’s! BK # 9463 MY ORDER # WAS 7101/10/2022 this is not how a business is supposed to run !
I Recently visited one of your franchises I was totally in total discuss and all of you know know how that I’m customer service and the food has been lately I ordered three whoppers they were supposed to have cheese they had no cheese on them cold fries cold onion rings basically I just I’m just really like in all of what’s really going on
I had ordered from Huntington Indiana store a doordash at 7:41 p.m. it is now 8:50 p.m. the driver was coming from fort Wayne no one knew this obviously until I contacted doordash because Melissa that is pretending to be your district manager at the Huntington store which now she’s not but she’s cussing me and saying look lady I all I’m asking is for that to be a fresh item I know no one would feed their child something that’s been sitting there over an hour and a half now I have talked to they said Michael and now they’re saying corporate they don’t know the number. That’s you know what I’m saying like don’t cuss me but you know they could have been nice enough to say look I’ll remake that no problem but they said that wasn’t their problem at the Huntington store so I’ve been getting the runaround and I couldn’t get the corporate office so I looked it up online I want reimburse it and compensated for my time and now they’re sending me food that they will not warm up or not warm up but to remake it and a shake that’s been sitting there would you feed your child that food I would say no and they even said no because that’s not the problem Huntington Indiana as you can tell I’m sure by the report is not very busy okay they’re really dead and that’s why I called and said are you real busy oh no we don’t have anybody in here in fact okay so then why is my stuff still sitting there first it was they picked it up an hour ago then it was oh no sitting right here well I don’t want that food I want something made you know one’s either nope that’s door Ash’s problem so I can I call doordash talk to the driver she’s got to put in the complaint to her boss because she’s driving from fort Wayne Indiana to Huntington they didn’t they said they’ll know nothing they just make the food right away and that’s not the problem but I would like for you to get a hold of Melissa and Michael they’re at your Huntington store and reprimand them and tell them how to deal with your customer service and I don’t think they need to be any kind of manager or pretending to be anybody’s manager or district manager my name is Patricia Lovato my phone number is 260-355-xxxx and I would appreciate a district manager or whoever’s over that to call me please I will never go back there ever again after this is solved thank you
The burger king in wichita on 1909 e. Harry always a person could get a burger early in the morning! This is at 7 A.M We stopped in 2 times a month at this time and got whoppers. Went there this morning (Sunday) and was told only serving breakfast!!!!!!!! WHAT??????????? This is B.S.thought all burger kings served burgers when open?? We shop early to avoid crowds. Tellme why this is happening? the one on Harry street in Wichita did the same thing 3 months ago!!!!!!!!
I have been trying to get a direct number to Burger King in Kingston Pennsylvania I cannot get through instead I get a fax machine I just purchased food it’s very cold it’s not exactly done proper I asked for juice and I got given sugar I’m sorry I’m very upset right now that I can’t get a hold of Burger King two blocks down from my house I got a message you I either want my money replaced or food returned
I was released from
The job December 10,2021 I have about 17 hrs I haven’t got paid for and I went in person to contact managers and they kept avoiding me
Today I was told Burger King does not give butter for breakfast pancakes, this needs to be fixed, the address
Is 5701Christie ave
Emeryville , ca 94608
Today as normal went to Burger King
An employee I know
Told me they no longer give butter for breakfast pancakes , why is this ? This needs to be fixed , why is this .
I don’t know if I have enough room to voice my displeasure with Burger King I’ve always always relished Burger Kings food when it’s cooked properly but when you give Whoppers that are so cold the bread is stale then the sodas the Sprite they didn’t even have any car that they were terrible I mean the employees of that store on West Florida in Hemet that store or restaurant that you put your name on is atrocious I have pulled up there they didn’t even have meat one day they didn’t even have meat one day so the guy that is giving you your franchise money it would probably be worth your wild to pull your name from his damn restaurant because the people in there are working are slobs they are filthy looking they get Burger King a bad name because as long as they’re there I’ll never eaten Burger King again with my $24 $26 meal tonight it’s unbelievable that you people don’t even see or even sample what what they’re putting out there with your name on it sorry to be so boisterous but man I am so upset with Burger King we got home the fries were steaming hot so that tells you right there that the damn hamburgers were sitting off to the side while they cooked the fries and then the lady that filled our sprites she knew that damn thing doesn’t fizz right and they look yellow so we throwed our meals in the trash sorry to be so upset but man unbelievable what these people want people to accept for $26
This Burger King in Louisville KY on Dixie Highway is the rudest place I have been.
I had a mix up order then I couldn’t use my code pulled up 3 codes
Took my kids to Burger King and In palatka asked to turn down the AC it’s 55°, they said they can’t cuz they’ll get fired area is nasty as can be. Very dissatisfied ,a waste of $55 don’t think I can handle this disgusting place anymore.
Apparently, 2 yrs later, there’s a new COVID variant that only spreads inside Burger King dining rooms. I drive a box truck for work… it sure would be nice to have a lunch that doesn’t come from a gas station hot dog roller…. but the big wigs of BK don’t care. They get their big paychecks, so these kind of complaints don’t bother them.
A while back I purchased 2 whopper meals and both drinks were like alka selzer! I called spoke with a manager she took my nane and stated she would write it down for 2 more drinks when I went up there she faailed to write down my name and they refused me those 2 drinks I have not patronized them since!! I can not believe2 drinks and they wouldn’t honor my drinks!!
Who do I talk to about an employee being treated unfairly?
BK in New London, CT has gone to the bottom of the barrel. Their food is NEVER fresh. Tonight I ordered large onion rings and asked for fresh ones. I got old ones put back into the fryer. They were burnt beyond recognition. Their food and service is terrible. When I called to complain, I talked to someone who hardly speaks English and really doesn’t care. I have been a screwed out of money for the last time. This location needs to be closed.
I was receiving my food order when I noticed the employee flipping her hair around her ear. She had no gloves on and no mask? I am vaccine and she works with our food
Good morning, I am an ex coworker to Burger King store #6910 I was working all by myself on Friday December 32st,2021. I was doing all duties I was told to do.from food preparation to separating Whopper’s and wrapping cheese separately. Then all of a sudden ,then there were on going back to back orders in the drive thru. I was doing my best at the pace.so I dyget confused. My manager Angel who is the General manager. Was complaining that I wasn’t fast enough. And it was messy. So with that he terminated me. I didn’t appreciate that. This is store #6910
We came to burger King in zephyrhills on gal Bulova today at 1040 am the lady rung Mr and my girlfriend up took our money gave us our change wit an attitude and then she threw the recipe at us. U acceptable
Hi. BURGER King #5151 charged $4.59 each for large french fries before taxes. $9.18 for 2. $9.91 w. taxes. Outlandish for 2 large fries. No more BK for me.
I was at Burger King in Quincy Illinois and the lady making the burgers never wore gloves she was handling everything and I did not like it very much I do have a video if you need to contact me my phone number is 573288xxxx thank you
Worst customer service ever !!! Waited 13 mins just to order then another 15 on food very rude and unprofessional
I went to Burger King 2640 Northeast 30th Street fort Worth Texas 76106 to order two little cheeseburgers and a little double cheeseburger which neither had cheese on them and I waited twenty minutes at the drive-thru to get them I’m very disappointed in that that’s not right at all so I’m like a response from you that’s just not right to treat customers like that .
I have came to this Burger King at 6505 Annapolis rd Hyattsville md 20784 store #5425 and the store manager Sandra Saunders was very mean and disrespectful to her employees she puts them talk to them like they are trash and calls them names and dummies I even seen her put her hands on a employee which was not right at all this is harassment and shall not tolerated and any form. Sandra is suppose to be a role model someone the employees should look up to and respect NOT BE SCARED OF HER. Please help me with this matter harassment should not be tolerated in any form thank you in advance for all your help sincerely concerned customer
Is there a human to speak wth
Just tried to order food its 800 pm and rudely told they were closed so we drove 1/4 miles down road and wendys is saying thank you cause they are open and busy
Why do you say your burgers ate fresh when their not I ask for off the grill and still get cold burgers the people look like They are on meth they have teeth missing tarps all over them look nasty bumps on there face terrible this is in Ellijay ga
yes I’m filing a complaint on Burger King it is 10:46 p.m. and their store is closed and when I went into the drive-thru that’s all they could tell me was we’re close I found that kind of ridiculous and and it would not tell me a time that they close in general.
The Burger King on lake June and masters the manager on 12-23-21 the manager that was there at 1-2 pm threw scolding hot water and chemicals on me gave me 2nd degree burn
12/22/2021
Daniel S. Schwartz , CEO
I just wanted to say, I had the most amazing service at 7 o’clock this morning With Miss Jay and Melissa at Burger King 801 East Scott St., Tampa, FL!
Miss Jay went out the way to assist me because BK did not have hot chocolate nor Irish cream for coffee, that I was offered grapefruit tea ( own personal tea ) To satisfy me in Fl cold weather.
Melissa , her assistant with a smile on her face, helped in getting my croissants promptly. Their enthusiasm has made me want to come back and see them every single day! Please recognize both for their exceptional work . These are the people who represent BK and their mark leaves me with a smile on my face ! They are the ones that make a difference each day to someone’s life! ❤️
I have been waiting five weeks, called several times about my horrible experience at your BK in Medford, NJ on rte 70 by your manager Lavareus. No one has gotten back to me. It’s been 5 weeks. I want to speak to the general manager. Ty My phone number 609 314-xxxx
Was ignored for nearly 10 minutes as I waited to be even acknowledged at the counter. I left frustrated, called to speak with manager. I was hung up on 3 times. During final call I admit to calling ‘manager’ a f@@kass after being passed on to various employees and shouted at. This is NO way to run a business of any kind. These toddlers didn’t like any non-praise feedback. Burger King Frandor location, Lansing Mi. 12-20-21 2:40 pm.
I placed an order online and paid for it.My husband went to pick up and he’s told there isn’t an order!!? He gave them the name and order# but they are insisting they have not received an order!!!
Finally, they made an order but instead of getting 6 whoppers that I paid for they put 5 whoppers in the bag and shoved out the window. No apology or anything!!! I want my money refunded and an apology from this company!!!! This is unacceptable!!!
I will wait to hear back from someone.
In just pissed because the clifton store closes at 12 on a Friday Saturday and your employs are to lazy to take an order 20 till one night and tonight it was 10 till tonight. Not the first time with them being lazy
Hey! I had an absolutely fantastic employee at your highway 20/81 store in mcdonough, Ga! Robert was my drive thru order taker’s name and he was absolutely the MOST PLEASANT burger king employee i have come across in my 15 or so years in Georgia! I dont have my receipts but i will look for it later…i just wanted to say, whoever hired him, deserves a raise, HE deserves a raise, the lady who handed him the food deserves a raise, and the grill line deserves a raise for hot and fresh food! I honestly dont go to this bk a lot because in the past i have experienced some nasty nasty mean people-but now? I will drive the 10 miles out of my way from the other burger king nearest me JUST TO SAY HEY TO ROBERT AND THANK HIM. I used to work at this particular burger king and i loved on my customers like He does but i never got recognized. I want to make sure this never happens to ROBERT. He DESERVES every bit of every accolade he may potentially get for this bc HE is exactly the the type of employee i would have loved to have when i was a manager at other fast food! I WILL be back to this bk-BECAUSE OF ROBERT AND THE GRILL STAFF AND THE EXPEDITER! I am pleasantly surprised that you guys did a fantastic job! Please thank ROBERT for me. Way to go being a great customer service representative in a time of mediocre customer service!
Ordered jr whopper refuels whopper and leg frie.. git 1whopper fries. Note; newly opened! Contacted 866 number but no follow thru
Hi this is Lora Kiral. This is the second time I visited your restaurant and bought whoppers. They were delivered with no onions or tomatoes very little lettuce. I understand they are short handed but please don’t ruin the whopper.
WHY WAS THE 37 CENT WHOPPER ADVERTISED ON THE BURGER KING APP YET IT WAS NOT AVAILABLE IN HAMPTON RDS. ALSO I WAS TREATED WITH VERY BAD CUSTOMER SERVICE YESTERDAY WHEN I WENT INTO A BURGER KING BY MY HOUSE. I GOT VERY UPSET BECAUSE I HAVE PROBLEM WITH MY VISION AND JUST ASKED A SIMPLE QUESTION. IN RETURN I GOT AND ATTITUDE FROM THE PERSON WAITING ON ME. SHE TOLD ME TO STOP TALKING OR ELSE WHICH I TOOK AS A THREAT. I THEM LET HER KNOW IF SHE TOUCHED ME SHE WOULD GO TO JAIL. HER RESPONSE WAS ” I DON’T CARE”. I AM A 64 YR OLD PERSON WHO IS CAUCASIAN. THIS EMPLOYEE WAS NICE TO ALL OTHER CUSTOMERS WHO WERE NOT CAUCASIAN. THIS IS NOT THE FIRST TIME SHE WAS RUDE TO ME. I DID CALL HER A NAME WHICH I REALIZE WAS NOT CORRECT EITHER.I AM NOT TRYING TO GET ANYONE FIRED,BUT BECAUSE THIS THE THIRD TIME I EXPERIENCED THIS FROM HER I WILL NEVER GO TO YOUR RESTAURANT AGAIN. I SPENT 22 DOLLARS SO THE LEAST I COULD GET IS GOOD CUSTOMER SERVICE. MY TELEPHONE NUMBER IS:757-376-xxxx
I’m sorry. I love BK but wanted to celebrate your anniversary with the whopper sale and I drove 4 miles out of my way to the BK on Rainier Ave in Seattle and was denied the sale. They said they were not participating. I read online it was suppose to be all stores. I was very disappointed ☹️
Sincerely,
Darren Floughton
802 6th ave S #4
Seattle Wa 98134
Here in Texas you have two for 5 so if you that promotion how people pay almost 7 dollars but here in Texas tax rate 8.25 or 9 25 percent can’t remember 10% it’s only 50cent
I went auburn ny Burger King the girl that was doing drive thru was really nasty to me when she I asked if she got my last item she got yes and was nasty is that all I go yes she goes your total is this retard to me I don’t appreciate this customer services
I wish to talk to CEO for Master Franchise for North Sudan pls inform where i hv to contact.
I have been working now going on three weeks, my first check was held. I started on a Wednesday so I could be the payroll. Everybody else has gotten there checks now, and when i asked about when i would receive my check I was told that i would be receiving a check rather than direct deposit and that it could take over a week for me to receive it.( for burger king to receive my check).. is this true ? How long should it take me to receive my check because 1 week is way too long and I thought I would be receiving my check through direct deposit… I cannot wait one week because I need to buy work appropriate clothes or I will not be able to work and I’ve barely been getting by before our team meeting on the clothes I have. Now I have nothjng to wear and no money to buy work clothes ..
Franklin ky burger King is closed when its supposed to be open 24 7. Its at a truck stop. When it is open they can never get a order right. 5 different times in a row. Something needs to be done about this. Long time customer. But frankly I’m about done with this place. Verry unsatisfied. Please fix this problem. Or I will need to start going to hardees
I was supposed to get paid today I never received my check
Was a manager for a franchise in Springfield Missouri. Was told we couldn’t close early due to staffing issues, couldn’t close lobby with only 2 workers in the store, was told to cover up multiple health code violations by the district manager and her boss. Staff was overworked yet wouldn’t let anyone work overtime instead expected me and several others to work off the clock. Me the store manager and the remaining manager got tired of it all and quit along with 10-15 employees. We only had 3 managers and 17-20 crew members
10am burger King Chandler Blvd. & copper Chandler Arizona, told me they haven’t “dropped thier meat yet”??? I thought it was flame broiled! Anyways no food for me. Also was rude and didn’t even answer my guestion of isn’t bk supposed to server burgers all day! Not here 10am they still haven’t cooked any burgers.. smh
I’m an employee call me 219-363-xxxx
Call me I’m an employee
Your app doesn’t have delivery yet it keeps asking FM 120 Denison Texas
burger king location in oldbridge nj rt 9. my order was cold and had mold on the rolls. so disappointed. please clean this up before some one gets sick.
In my opinion which makes my opinion just my opinion it is sad that you cannot talk to a human I moved in an area Dover through the drive-thru no response this was at 9:00 looking for breakfast food a young lady said she had just started work was told to be there at 5:00 and here it is 11:00 after 9:00 the manager just showed up money is being lost customers as for myself I would never go back to this Burger King
I ordered a double bacon cheese burger and small onion ring. My burger taste like its left from lunch time! Bun is so hard i cant even bite into it! I called to complain because i was too far to turn around. They put me on hold for 20 minutes. I hung up for another 15 line stayed busy. Now. On here. Im mad
I love Burger King food but the place in stock island in the keys is dirty and disgusting. Bathrooms toilets don’t work. We keep going back thinking it will be different but it never does.
Hello. I was an employee at burger King in Ronkonkoma NY. How can I get a transcript of the hours I worked this year.
I was in the burger king in Emeryville ca the employee was so rude no customer service skills i asked for ranch and mayonnaise i ordered 3 meals and onion rings he gave me 1 mayo and 1 ranch i pulled through the drive thru parked went into the restaurant and asked for more he gave me 1 more of each i was like i ordered 3 meals he walked away another employee then served me the proper way
I worked at Burger King as a porter in Auburn Hills store 910 And was called a B word and felt harassed by a morning shift leader her name is Kayla Daniel’s she called me out my name and hurt my feelings really bad that I cried all night long I did nothing wrong but told her that I was going from mornings to night shift there were several employees present at the time of this incident that happened and I would like a full investigation about this situation that happened on October 22 2021.
I have a complaint against whoever is working the window at your store on hwy 30 Gonzalez la . Although my quarter pounder was ordered without mustard it arrived with to much mustard and cheese. It had a little piece of onion. I don’t like mustard or cheese so I waited in line again for another 10 minutes just to get insulted by a female working the window. I was told her that I wasnt satisfied with my burger and in a rude insulting way she replied, well that’s what you ordered. Then said I know cause I took the order myself. Then when I asked if I could get lettuce and tomatoes she said nope. Then nope again. I will never go to burger king again. I’m 65 yes old and love flamebroiled burgers but I’m upset with yall to much to return
Being a senior (82+) I love to patronize BK often, the one in San Mateo, CA does not give any discounts inspite of my AARP card. Help me please, Thanks.
How can I find the owner’s name and phone number of Burger King in East Stroudsburg Pennsylvania on Lincoln Avenue
I was trying to place an order & pay in app, however, it gave me an error! Said chosen store was unavailable! So my husband called the store to place order prior to breakfast being over as it does after 10:30 a.m. we tried to explain but were interrupted & when is asked for corporate phone number & to speak to a manager, the employee hung up in my face! Now, let me explain something to the “powers that be” I am a customer service freak! I treat customers as I would wish to be treated! Unfortunately, she made a mistake not giving her name when she answered the phone, which also needs to be rectified immediately! It is unexceptable what is happening to businesses nowadays…nit answering the ohine & instead of handling the issue for the customer just hang up in their face! IDTS! IM HEADED TO THIS STORE & THEY HAD BETTER TAKENMY BREAKFAST ORDER EVEN AFTER 10:30 a.m. BC SHE HUNG UP IN MY FACE PRIOR TO 10:30 a.m. Yes, I have proof…see attached screen shots! No where to screen shot the app giving said error but that employee hanging up on me is acceptable. Y’all should not allow people like that to answear the phone!
Systemic issue with this store # 0010555 located in D’Iberville, MS. Orders are 9 out of 10 times made incorrectly, including missing items and incorrectly made food. Manager name is Debbie.
Goodmorning I am trying to obtain my check stubs and which I haven’t been able to obtain I tried with paycor but it reads my credentials don’t match
Hello I Have A Huge Problem With This Place The BK. (Bell Road And El Mirag Rd)
Surprise Arizona 85378 Since I’ve Lived Here In This Area And Unfortunately Have Tried Numerous Times But I Swear Maybe Twice Or Pushing It To Say 3-4 Times Was Decent Never Would I Say Good Or Great That Place Seems To Go Through Alot Of Employees Because The Food Sucks And The Person That Runs That Place Management Is Not Worthy To Run A Team The Place Really Needs To Be Fired. I Hate To Waste My Hard Earned Money To Any Place That Can’t Understand What It Means To Make It Fresh Not 4 Hours Old Fries Or jalapeno Cheddar Bites That Were Pretty Much Hollow Due To Over Cooking Them.
So Now I’m Stuck With This Crap They Served Me Because if I Call Them To Complain And Ask For A Refund They Will Try And Offer Me A New Order But Thats Nonsense Waste Money In Gas To Go Back To Get Food They Probably Spit On God Only Knows What They Would Do They Couldn’t Get It Rite The 1st Time Around So Why Would I Want Something The Second Around. Sorry So Blunt And Harrsh But I Hate Wasting Money On Food.
Good day,
I had the most unpleasant episode yesterday at one of your BK in Mount Vernon, NY- off sanford BLVD. I went to the drive thru around 10:15pm & started to place my order. As I was speaking I was harshly interrupted by a girl named Skylar. I asked for a fresh order of chicken fries & the young lady was extremely unpleasant & rude. I went to the window & asked for the manager. It took the so called manager 8 long minutes to address me. I asked the manager what was her name – she said “ Jessica “ – I replied , “ Jessica who “ she said I will not give you that info. I told her this BK is very unprofessional & not fitting for our community!! You should never have people who are trained taking orders!!! Enough is enough ! I am looking for a favorable response .. No one should be treated like that who supports your business!
Good day,
I had the most unpleasant episode yesterday at one of your BK in Mount Vernon, NY- off sanford BLVD. I went to the drive thru around 10:15pm & started to place my order. As I was speaking I was harshly interrupted by a girl named Skylar. I asked for a fresh order of chicken fries & the young lady was extremely unpleasant & rude. I went to the window & asked for the manager. It took the so called manager 8 long minutes to address me. I asked the manager what was her name – she said “ Jessica “ – I replied , “ Jessica who “ she said I will not give you that info. I told her this BK is very unprofessional & not fitting for our community!! You should never have people who are trained taking orders!!! Enough is enough ! I am looking for a favorable response .. No one should be treated like that who supports your business!
Today my friend Bob Bondy and myself went to the burger king in Windsor one block from Droullard Rd. Yesterday we went to the same restaurant but had a different person in charge. To day your employee Emily was rude and yelling at my 75 year old friend about putting his mask on when we first stepped up to the counter.
Bob was adjusting his mask and pulled out his hearing aids. While he was dealing with his aids your staff member began to yell at him. I tried to explain to this woman what he was doing but she refused to listen at all. She yelled back that she was pregnant and he needed to put his mask on now! Instead of trying to understand my friends plight she continually ranted and walked away.
When I asked the young lady at the counter for the irate woman’s name she reluctantly gave it stating that Emily was right in the way she handled this stressful situation.
We will never eat at Burger King because of this situation.
We will not buy from rude and disrespectful staff at Burger King. At our age we do not have to put up with the bull.
I gave my name and number to eat in the restaurant, so if someone cares my number is in the book.
I am trying to get paid
Hi my name is Katie Lee I’ve been working for Burger King for two weeks I’ve been doing an amazing job this Burger King has flies and ants very dirty basement the Cubs and the burger rappers are all over the floor toilets are covered in poop and pee pee I caught the general manager and one of the 18 year old girls going to the bathroom for 30 minutes all the managers eat whatever they want they take breaks whatever they want they smoke at the back doors they Kerr said customers they press on food every time I order food for my kids they destroy it I never get brakes they fired me today I have more detail if you can please call me 801-420-xxxx my name is Katie Lee I worked at Burger King on xxxx Highland Drive Salt Lake City Utah I was fired for no reason today8
En la tienda de lake lady siempre a las 10 15 a m ni venden más desayuno uno espera 15 minutos y a las 10 25 no te venden más desayuno son muchas personas que se quejan y no pasa nada
I’m supposed to get paid every Wednesday at 11:30am and everyone else got there check but me this is the 3rd week with this problem
After sitting in line at drive thru for 20 minutes, we get up to ordering staton only to have an employee come out and tell us the kitchen was closed.. drive thru light was still on. This was 6:00pm dinner hour. Very poor customer service.
My sandwich all messed up smh and yall ain’t got to worry about me coming back to burger King
You know!! You should really concider selling Oscar Mayan Weener s at Burger King!! A Message Fr I’m Oscar the Grouch!! My phone number is 541-779-xxxx Ext#119!! Call me!!
My name is James fairclough I just went to Burger King number 9 2151 209 South timberland drive Lufkin Texas 75901 order number 82 on my receipt and that lady working the drive-thru was the rudest I have ever come in contact with I came in there to get food food for my family and she was just completely rude the whole time nobody in my whole family is hungry now because she was so rude I would really love my money back and that fired thank you very much.
So Fresno California on the corner of Kings Canyon and Maple I’ve been there in the last month at least four times and either they’re not accepting cards or I got to have exact change or the only accepting cash or the only accepting cards over and over again it is ridiculous it is bad business they’ve lost four different orders just from me imagine how many other orders have lost I don’t know what you guys are doing about it or if you’re not doing something about it if the managers aren’t doing their job but it’s kind of crazy because it’s been going on and on and on I love Burger King I love the flavor their food I love the prices but it’s getting ridiculous it’s starting to be where I don’t even want to go in there no more I had to back out of the drive to because it could accept my money if you don’t accept cards today
I called about Burger King service 3 weeks ago.i went threw drive threw ordered 6 baconchesse burgers .when I got home they where 4 of them with out burgers on them.i called this department spoke with someone telling me I’d have 20 dollor credit to my e mail in 24 to 72 hrs good for Burger King restaurant. I still haven’t heard from them.
Went to Burger king in Martin to. on September 13th at 8:38 pm notice dining room was open family and I go inside to find lady behind counter had no shoes on just black socks couldn’t believe it I took a picture and just walked out door plus there was people sitting in eating that’s a health violation
Thursday July 22,2021 @7:35pm at BK 137th Avenue O Chicago,IL I witnessed manager verbally THEN physically attack customer after coming in to see why such long wait for his kids!!!
I just wrote a complaint and the location was on Knoxville in Peoria Illinois just so you know. They are very rude to.their patrons!
I drove through the drive through and the girl working mumbled something which I didn’t hear and after a couple of minutes I started to order and she asked me “are you ordering?” I said yes and she said very snotty “I told you to hang on a minute!” I said back to her angry by her attitude with me, “I didn’t hear you and just forget about it!” I drove away and they lost a sale all because the girl was extremely rude and snotty!
Good evening. First I want to start with I enjoy the whopper sandwich. I actually eat a whopper for lunch 6 days a week. However my local bk seem to either be short handed or don’t have the ability to turn around orders in timely manner. I sat in the drive thru for 20 minute along with a few other cars waiting for order.To me that was unacceptable. Upon receiving me food, the onions rings were cold and soda was flat due it sitting. I mentioned this to the manger and the response was ( next time order fries). The next burger is about 30 minutes down the road. In which I ended up taking that ride for better service and timely food order. Burger King is my go to place for a meal. But staff and management made me feel as if I should start going to Wendy’s.
My boyfriend ordered us food online at the Cherokee NC Burger King. His irder went through and payment was paid with his debit card! He drives to burger king to get our food. He waited 20 minutes then decided to call just to find out they were closed. Why was the order even taken and most importantly money taken from his account for food we didn’t receive
Your company has a criminal working at one of your locations that has a child’s playground. He has multiple felonies as well on his record. The location he he is working at is 289 57th Ave NE, Fridley, MN 55432. I hope you take this under advisement and fire him.
I just went to the Burger King on Hickory Hill in Memphis TN. The firm at the window took my card then ask me to back up to the middle between the two windows. I wondered why then she waved me back to the window to give me my burger. M afraid to eat it because I don’t know what they did with my food while she had me away from the window . I still see no reason for having me back up! I threw the burger away!
I ordered a double whopper with cheese on 7/21/21, and received two (2) pink hamburgers. Also, the French fries were extremely hard and old and cold. Please see attached for your review. If this continues to transpire I will have no choice but to file a lawsuit against the company and its employees for failure to provide sufficient nutritional food to the customer. The location of this company is: 4852 W. Western Ave, South Bend, Indiana 46619
My child had an altercation with her shift manager yesterday 7/20/2021 they fought the police was called and my child had to go to emergency room. Well today 7/21/2021 the shift manager is still employed. Tell me is this the type of people you want representing your company. The store manager came and know what happen and as of right now she still made the decision to keep her employed. This should have warranted an automatic termination. I’m pressing charges cause my child is a minor. I need answers ASAP Monticello, Arkansas Burger King
Yes I wouldn’t answer Burger King in Englewood Ohio your managers in the crew was very rude like we was cold and they complained because I asked for hot food the restrooms are disgusting and I would never eat in your restaurant
Placed a large door dash order Monday night for over $80, food was delivered timely but was missing over $13 worth of items. I paid for 9 bacon double burgers received 8, did not receive the chicken deluxe, also paid for large onion ring & large fry for a vegetarian the fry box was only 1/3 filled and the large onion ring LITERALLY had 6 small rings & some crumbs in it!! Thats over .50 PER SMALL O-RING!! I took pictures and tried calling your Portland CT store @ 860-342-1194 no less then 8 times when order arrived as well as Tues & today. NO ANSWER OR MACHINE FOR MESSAGES, this was my 3rd large order in 8 days and had other issues that I let slide but this is ridiculous. On another note the young man working on Sat. the 17th,I believe was a manager excelled at his job, even thought the food order Iplace inside the restaurant took way too long he was GREAT!!!!! Maybe the doordash driver got hungry but come on!!
I have tried twice in the last two weeks on Wednesdays to place an order at your 168 S. Sandusky St. Delaware Ohio 43015 store. The first time I got there at 6:00 AM which is opening time and employees were in the parking lot smoking and when I was finally answered at the drive through I was told that they weren’t open yet . I said you open at 6 and I was told we will be about 15 minutes before opening. Today I followed another vehicle in and they were stepping out cigarettes’ by the FRONT door and just unlocking it at 6:03 They told him not open so we both went to McDonalds down the street. Both times I was late getting to work because I wanted an ignoramus burrito and had to go somewhere else for breakfast. If store hours are open at 6:00, then why can’t I place an order at 6:00 ? I am very dissatisfied with this store and this should be brought up to someone’s attention. Obviously there wasn’t a manager on duty at opening time or they just don’t care.
Store in Dallas opens up late and they serve cold food with a attitude they need to be closed down
I unfortunately have to say the quality of this Burger King has diminished throughout the years. (715 N Hobart Rd Hobart, Indiana 46342) The food is not prepared fresh and staff is not professional and often rude. Today in the drive thru I noticed the employee working was wearing slides on her feet. I also waited over ten minutes behind one car and all I ordered was a cheeseburger and fries. I also noticed on the drive thru window there was a sign that read “Whoever said the customer is always right has never worked with the public a day in their freaking life “ . I have to say this makes a patron want to choose a different place to take their business. I do not see the volume of business at this location like there used to be and I understand why. Thank you, I just thought someone would like to know this.
I was at bk in North east md today. Was in drive through for over 3 minutes, they forgot half my food so I had to go in and wait for someone. All they did was forget to give me the other bag of food. By the time I was able to get food it was cold. I understand they were extremely understaffed today, but nobody likes cold burgers and fries.
Need my w2
If You already have 335 What good would it do for me to add another I need to call you out to get something done that is why Burger King is the LOWEST in Cleveland Mississippi You have all these young people working there and they don’t care sending out RAW food every day, And all they do is replace it the next day they don’t replace your gas. Burger King need OLDER workers there. When people have to go back twice for the same order every time this is getting to be really sad it in Cleveland Mississippi Burger King. And you are not doing nothing about it just taking complaints that’s why they keep doing it because you are let people complain and not do any damn thing about it because if y’all did something about it replaced these damn workers with some good workers and get the damn food out right there stud doing right but you won’t send a CEO or anybody out to the stores to make sure x going out right you just want to handle people for less money and you don’t give a damn either that is the very reason they mess up but you’re going to go out of business in Cleveland because I’m a start posting my x on Facebook and I got over 10,000 followers in Cleveland around but I get over 25,000 followersI’m going to get the word out there about you guys close our population is only 10,500 and I’m going on Facebook and get it done CLEVELAND Burger King.
i went to the one at 121 walmart dr,north versailles,pa and they was out of the chking chubken sandwiches the main issue was the place was so dirty had to clean our own table took super long for our order and then my dads was giving away had to wait for it to be remade so mine was cold and the bathroom was so nasty i puked piss was eveeywhere. the cashier was super nice..but that place needs a good cleaning. it was so gross
I recently visited one of your stores in Round Rock, Tx . 78681 #5293 . I spent $41.94 on my order but they didn’t accept my food stamp card even though I checked online before I went there . I’m very upset and disappointed . It’s hard enough to have to use food stamps to buy burgers . I don’t think I want to visit any of your BK’s again . I hope you check the internet and remove your store from the list that accept Foodstamps so no one else will go through this again ☹️
Store at west Atlantic in Delray Beach Florida is horrible. Ordered mozzarella sticks and they were burnt and cold. Same with cheese burger and fries, the only thing worth eating was the chocolate shake.
I went threw the drive thru at one of your stores in lafollette tn. We waited a substantial amount time before we had to say hello into the intercoms to get their attention. As we making our order we had to repeat 4 or 5 times she couldn’t understand what we was ordering. She eventually put another person on to take our order. We order a double whopper no mayo add mustard meal with a coke. And also a Italian chicken sandwich with 8 piece japleno poppers. We drive up to the window and they precede to tell they have no ice for drinks after we already paid. And they was hot. (Nasty). We waited in the drive thru for 13 minutes for our food. We got upset and told we would like a refund. The manager coped a attitude with us. And yelled at the young man employee to throw away the food. My husband was telling what the problem was and she was having it she didn’t want to listen to him. She returned our money and we left. But this was handled very unprofessional. She didn’t try to fix or correct anything. She just got furious mad. This happened at burger King jacksboro pike lafollette tn. On Saturday July 17th 2021 at approximately 6:15 to 6:30 Thank you I can reached at 423-907-xxxx
Invoice number 225490040082546.
Order placed on 15 July.
On receipt of incomplete order escalation was made to business partner and store. Both were eager to refund and were not interested in delivering the missing food?
After repeated follow-up one of your representatives Mr. Praveen called at 2045hrs to argue.
Finally after making him understand that food was ordered for kids he accepted and as compensation offered to send the order again on 16 July at 1330hrs with a prior call at 1300hrs.
Neithe any follow up call received nor the commitment of service recovery fulfilled. On contrary at 1540 call received from same person with lame excuses.
Am amazed with this experience as you have ruined the experience twice.
Such an unexpected treatment proves that you people just don’t value for customers.
Though I paid once but experienced 2 shameful commitments from you.
I this your standard?
I went to your establishment in Kenosha, Wi on Greenbay Rd and that was by far the WORST service we received. There were 3 of us in the vehicle and went through the drive thru. The young guy was about as rude as it gets. The sodas were horrible, he said they’ve been like for about a week, why would he not try and fix it, second he didnt want to do anything about it so we asked for a different kind, it’s terrible we had to solve our own problem. One of the drinks he paid for but didnt get another, he never offered to take it off. We asked for a receipt so we can split our between what we each owed and we also questioned the amount he charged us, he had every rediculous excuse to NOT give us a receipt which I’ve been a cashier and manager and it seemed to me hes scamming the til , he purposely over charged to collect the money at the end of the night. We asked to speak to a manager, he claimed he was the manager, if he is the manager that establishment should be shut down. He not only shouldn’t be the manager but shouldn’t work in public or around money. I do not have the receipt to put any information for because AGAIN he “claimed” he couldn’t give us one.
I used to work at the 4th st Burger king in Beloit Wisconsin. My husband and I came here on 7/15/21 and was in complete shock at the appearance of the outside. Lots of trash under drive thru window, weeds growing up the walls of building and around premises. Also after ordering our food we drove across the street to eat and our fries were cold, this has happened multiple times, not to mention they seem to run out of things quite frequently
I had turned in a complaint about my experience on Mother’s Day and received an email that I would receive a gift card for our experience that day of waiting in line for 43 minutes to get cold food but never received a thing in the mail. I didn’t think it would take that long
I just was at your zephyrhills Burger King
Rt 301. I waited on line approx 15 min. Then after my order was placed another 10 min. This is unacceptable. Will never go back. My time is important also.
If bk serve lunch all day why do I have to wait to 10:30 to use my lunch coupon tomorrow
We were in the Burger King in Canon City Colorado today. While we were there we notices two safety concerns. One was there was no safety mat in front of the drink machine. There was a large puddle in front of the machine. Several employees went by the machine, including the manager and no one cleaned up the mess. The second safety issue was even more concerning. The doors on the side of the building were locked. We could not enter or exit from these doors. If there was a fire the only doors we could exit were up by the counter where if there was a fire that is the area it would be in.
Worst experience ever, poor customer service just for a little misunderstanding I was at the drive thru ordering my food I told the gentlemen to add some small fries to my order when I get to the window I see that my extra small fries are not in the bag so I ask for them and the girl said oh you said you didnt want them so we took them off your order and it’s too late for you to order anything at this point I was like excuse me why cant I order it wasnt even my fault I will pay for them and the girl kept telling me no you cant the girl was just rolling her eyes and being stupid she said that I would have to go back around and stand in line again I was like no I’m not so i asked to speak to the manager I explain to her what happened and why are they making a big deal for some fries that’s ridiculous I was holding up the traffic just for some small fires wow and the manager was kind she just corrected the order and charged me for my fries after all that conversation seriously
Sounds like you need to fire upper management, and maybe check yourselves. Pay people more money, and fix the a/c at the 59th and Haversack in Lincoln, Nebraska.
I saw the viral YouTube about the Lincoln, NE Burger King, the conditions, the lack of staff, the inhumane conditions and the dreadful management and the closure. I love the sign about “We all quit”. Burger King quality has gone down hill, its stores re filthy, the service is dreadful and I hate the immature managers yelling at the staff. No wonder you can’t keep employees. Besides, I found out you are NOT an American company, but owned by an investment group in Brazil. I will never go back to Burger King and I hope all the shops close and you and your kind go home to where ever you came from. This is disgusting. How Dare You!
Cold fries terrible service
Hello, I currently work @ Burger king 1235 Trotwood Ave, Columbia, TN 3840. Going on my 8th week, and i wonder if there is a formal process for having equipment repaired? The bread warmer on Specialty has never worked and creates an unsafe situation and one that leads to overall slower times for all boards as 3 share one machine. Not to mention the constant back strain from having to spin around for every bun ect. The Fryer is going on 3 weeks with no center unit, leaving us continually behind in cook prep. The broiler has a problem that makes one have to hit the back panel every min or so to keep the burgers from sticking and burning up. Hard to do an efficient and timely job without even the most basic of equipment. Thanks for your consideration in this matter.
Wayne R Flick
I just came and was asking the young man in charge. Bcuz there was no manager. About the special of getting one of the items for $1 with the order my husband ordered and was told No only one of those sandwiches in picture. ok so I ordered a regular chicken sandwich and the young man didn’t even try to help me get the sandwich for $1 that I could have gotten bcuz I ordered the correct chicken sandwich. Bcuz he said I only ordered 1 chicken sandwich. But I told him you know I wanted the sandwich for $1 and he said but you didn’t ordered it, and it’s there for me to read it. So I told him, no I specifically told you I wanted the chicken sandwich. Well anyway. This young man said he didn’t care and gave me the order and just walked off didn’t give me a chance to order ketchup until another young man helped me out. What a bad service with this inexperienced kid or young man. I also told him that I’m going to talk to the manager and he said he didn’t care. Address of this burger King is 4820 Illinois Ave
Dallas, Texas 75211
Most Dirty Kitchen Bk Restaurant Ever in Duval County on Union Street,
They have Minors working there, Chris the Black American Told Me.
He is Overwhight Big man. Young girl says “What You Looking At Me’.
Doing Voodoo Evil Things Arguing with each other along with White female blue jeans , kept showing her behind butt. I wanted to work there, never ever. Your company should be ashamed. Prviately owned or part of Franchise. It Is horrible broken table. ceiling dirty.
sandwiches in the window. Dirty Floors. old Corode cooking equipment. hamburgers taste nasty horrible old dated left for hours
resold. dirty windows , broken Soft drink machine , still there. Jacksonville florida. We want it Closed down ASP>Former Burger king employee from Michigan.Assiant manger rude behavior last year. female Blood Crip gang members, wearing Gold chains around there neck. Rusty old equipment. This is horrible, in inhumane .And the other on mainstreet north jacksonville florida. have people come in there rub Feces on the walls, dirty tables, but as bad as the BK downtown, jax. i told her to close bathrooms at 5pm. CDC health
heptititats is Spreading thru FECAL Bio, In HIV< . BE WARNED,WHITES hookers are caring the VIrus in AIRPORTS in TB Spreading as well.
I told her i wanted work there, she gave me, name Bernice blk woman. a Red BAR Code. My phone could not get it to fill out for
job there in 7am shift. on Main Street.
This evening we patronized a Burger King drive thru in York P.A. #2365. Our order was rang through at 5:17. We were asked to pull up front to wait since they were cooking fries for our order. We proceeded to wait until 5:36 for our order to be brought out to us at which time yes the fries were hot the onion rings were cold and the burgers were mediocre warm. I went back in to complain the rings were cold and the salt pepper and ketchup that we requested at the window were also missing. The attitude I received from the young lady behind the counter was deplorable. I have worked in the food service industry for 40 years and understand busy but they were not busy. Inadequately prepared was the impression that came across. Regardless that does not excuse the rude response to my complaints. I was told she would cook more rings. Thank you. Now my fries will be mediocre warm and my burgers cold. As for condiments I was told if I had asked for them at the window they would be in the bag. I did. Not one I am sorry or Iapologize for them inconvenience. The girl was rude and definitely out of her depth and should not have been in the position she was working.
I just wanted you to be aware that this is the face of Burger King that is being portrayed.
Thank you for taking the time to read this .
Have a good day
Tracy
Every other day Harrison location locks its doors. This is an issue to so many. you set in the drive thru for 45 mins before they take your order. Get new Management
I visited the Pershing Drive location in Ansonia, CT. The hours of operation for the drive-thru says it closes at 12a, I went at 11:39, waited patiently in line only to get to the window at 11:47 and be told that they are closed. I said you hours state that you’re opened til 12 and the girl said well we gotta clean so we’re not taking anymore orders in a very rude manner. So I had to sit there for another 7 to 10 minutes because there were several cars in front of me and 3 cars behind me. I understand that cleaning needs to be done but your hours should reflect that you close at 11:45 if no orders can be taken after that time as I was told.
Went to Burger King on 7871 pines blvd Pembroke Pines 33024 ask for the number 11 which is the fish onion rings instead of fries large diet drink for my child when I got home which is 10 miles I got a whopper instead of the fish don’t they understand EnglishNow I have to buy my child something else to eat how do you stay in business
I had my 1st chicken king sandwich.
Very disappointed to bite into metal
Piece inside the chicken meat. It chipped my teeth. Very uncomfortable. Like to get an explanation and adequately compensated.
Cc: file
July 9th went to Burger King
5401 EUniversity Ave
Pleasant Hill, IA 50327
Ordered Chicken Sandwich Meal got home Chicken Sandwich was hard not fresh and the sauce on bun was only on one side and pop was like water.
Ticket number 27345
I called the store asked for a
Manger a ladie didnt introduce herself acted like she didnt care and said what do you want me to do about it and hung up.
Thanks,Rose
i have to tell you that the burger king in lodi off I 5 is the most dirty , nasty drive through. drive through window has all kinds of bugs stuck on it. wont go back no way. homeless are backed up to drive through with all their garbage all over. i bought my food and then threw it away.
My name is Betty Davis. This employee was rude in drive thru.order 8 cheesy bites. She said that they didn’t have them at this location. She said oh my God. I told her I her that and I drove up to the window. She didn’t apologize at all for saying that. This location was on Merrill rd. And this is the second time she has been nasty to me. Your company don’t need people like that. I. Understand if you don’t have enough help. But that don’t mean to be rude to customers. I’ve worked for burger 10yrs. Myself on 17th and main st jax. Fl. I’ve never had to go through a person like her. Something needs to be addressed about this. Thanks for taking the time to read this.
Why are all the Burger King workers in Detroit always on break…or having a shift change when it’s not a 24 hour store and it’s opening hours start at 7 am. Horrible costumer service on Mack and Warren in Detroit. Did not take my order in drive through. Lobby is still not open after all restrictions were lifted and workers are just hanging out milking the clock without a care if the business get money or not. Please get you some new employees before this location gets shut down due to any business being brought here. I’m not the only person with complaints. It’s a good location near all factory jobs and schools. We just want a basic meal in the beginning and middle of the day.
This restaurant here in Tropicana and Fort Apache here in las Vegas is the worst franchisd in the world. For so many years always have issues.right now waited 45 minutes with 3 car including me then when i order imposible whoper they out. I order bacon king they say its not on a promotion buy one for a dollar . i told them just seen on tv ads. Maybe the tv is lying. This is the third time happend . i told them next time i will recordsd the tv commercials.
can’t you hire a person who speaks clear English?
Chicken over cooked. Hard to bite. No lettuce in whopper burgers. No receipt in bag. Burger king 13433 Leopard St, Corpus Christi, TX 78410
The Burger King in Independence ,Mo at 23 & 291 is a joke !!! Went to order dinner waited and waited pulled up to the window no one inside . Finally left the workers were outside one hanging out with his significant other talking to her. poor never saw anything like it !!!
Hi you better send somebody out to check on your new business and tradition. AKA Port St Lucie. We were in there today there was nobody to help us at the counter but there was three employees sitting at a table eating together. When somebody finally came and ordered my food it was a gentleman named Alex. Alex was mopping the floor and stopped to come and help me because nobody else would. Now when I was looking behind the counter there are the papers for the wrapping the burgers underneath the fryer there’s french fry holders and food under and all around the fryer. The gentlemen that was making my fry’s had no gloves on and he served me some fry’s that had to be at least 3 hours old. I bit into one and I was like you have got to be kidding me. So I brought them back and asked for fresh fry’s. He goes and poor’s the new fries on top of the old fry’s and mixes them up. I was appalled. You need to get someone from corporate out there before these kids burn it to the ground. The kid Alex was the ONLY one helpful. It was a very bad experience.
I give up. I used to LOVE BK burgers and sandwiches … would stop almost everyday for lunch. The last several years I’ve watched the portions and burgers shrink… which I didn’t mind because the quality , freshness and flavor was still there. I now only stop occasionally and I don’t know why because I haven’t had a hot or fresh burger from any location in about 3 years. Today was the last try. All I wanted was a whopper jr with cheese that tasted as good as I remembered it. Not only did they forget the cheese… but the burger was lukewarm, the bun was cold and dry – like they usually are anymore … and tasted like it had sat out since yesterday. I would understand it more if it was a busy lunch time and they were in a hurry… but there were only 2 of us in the drivethru.. and this is how it has been for the last few years. I wish I could get the same burger I remember from the good times.
The burger King on teal rd in lafayette India a is the worst fast food place I’ve ever visited it takes 10 min on average to get through the drive through. The last fi e times I ha e been there there was only two cars in front of me and it took 8 min to get my order. They are terribly slow and the staff is awful at their job. The employees here are terrible. I love the king but will never go back after today. I have tried several times in hopes they would redeem them selves but it’s not gonna happen. The employees are getting away with being lazy and not helping and there is nothing anyone can do because they can’t find help and I get that but you can’t let all the employees do what they want either. They should all be fired. I’ve watched them all for months and it’s amazing what they get away with
Why do y’all hired people that don’t want to work to the point where they just throwing people food in the bags.
ID LIKE TO KNOW HOW A BURGER KING THAT HAS NO HAND BREADED CHICKEN, AND ITS BROILER DOESNT WORK STAYS OPEN FOR BUSINESS.
AND THEN TO BE TOLD WE CAN ONLY MAKE ONE WHOPPER AT A TIME ,AND ONLY WITH EVERYTHING ON IT. I MEAN HOW MANY WHOOPERS DO THEY HAVE ALREADY PREMADE,AND HOW LONG HAVE THEY BEEN UNDER THE HEAT LAMPS. YUCK! NASTY! AND I SOOOO DONT THINK SOOO!
YA THAT’S WHAT YOUR STORE IN BRAZIL INDIANA SR 59 AND SR 42 HAD TO OFFER THIS EVENING!
IF IT’S THAT BAD SHUT THE DAMN DOOR! OUR FAMILY LIVES IN THE COUNTRY WHERE NOONE DELIVERS,YET WE LIVE WITHIN A MILE OF BK AND FREQUENTLY VISIT. AFTER HEARING ABOUT THE WHOPPERS ,WHICH DIDNT MAKE MUCH SENSE OTHER THAN THEY ALREADY HAD THEM MADE UP, WE WILL SERIOUSLY RECONSIDER EATING THERE NOW. YUCK,NASTY,GROSS!
MAKES ALOT OF SENSE HUNDREDS OF THOUSANDS IN ADVERTISING FOR YOUR “NEW” CHICKEN SANDWICHS, AND RUN OUT OF THE SAME PRODUCT. I DONT GET IT!
FEEL FREE TO GIVE ME A CALL
812-605-xxxx
THANK YOU!
We came to burkgerking and the order was all messed up ,I didn’t notice it until we got home and few items were missing as well , please email me back to see what your gonna do about this issue
I am happy that you serve the Impossible Whopper. It would be great if it was available as a Whopper jr. and/or an impossible double cheeseburger. Sometimes the Whopper size is just too much.
I would like to report store # 1500818 .Hardees 1706 N.dixie hwy Elizabethtown ky 42701. I’ve had multiple times visiting here and getting false advertments the prices doesn’t match what the receipt is showing. I did bring it to there attention for 2nd time and they huff n puff with a attitude. And say the manager made a mistake, which she should have fixed it the first time I mentioned it. I was very disappointed coming here to try the new hand breaded chicken sandwich which says it 6.49 for combo. Which is reasonable and they Charged me at the window 7.49 which wasn’t what it said at the kiosk drive thru. . Which really made me not want it because it wasn’t worth that much. 6.49 was about right for that chicken sandwich and fries n drink . . I wasn’t to satisfy with how the hand breaded chicken sandwich tasted ,it wasn’t Crispy like it showed on the picture. . But I tried it because I like chicken sandwich and I done tried almost all chicken sandwiches and im seeing who has the best one .
Saturday night July 3rd 2021 went to the Burger King in Hiram Georgia give me the drive-thru waited 10 minutes to get up to the box to make my order and they told me the store was closed and we’re going to take my order and there were five cars behind me at this time and they made us all backed up so that I can get out of line and when I asked for the store managers name and the corporate phone number whoever was there taking the order through drive-thru was completely rude and just shut it off and wouldn’t answer my questions so not only did I not get the manager’s name I did not get the corporate name so I Googled it and I just want to say that’s the worst run store that I’ve ever been to for a Burger King Hiram Georgia is a loser store or whoever’s running it and the employees in it are horrible and have no customer service I will never ever shop at or eat at a Burger King again
I tried to place an order in the drive thru and the female got smart with me. I decided not to order and reversed out of line. The female ran out of the front door with 4 other employees to chase me and she started to scream and yell and told me to get out of my car. She also told me not to come back. I asked to see the manager, she said that she was the manager.
What type of business are you running ?
I should have called the police!
And yes , I will never go back to Burger King! Northway drive.. Anchorage, AK 99508 location
Thank you, L.Guinn
Every time I go to any of the burger king drive thru I give my order and pay for it and when I get home I don’t have all of my order.
Your fry vat oil is rancid! Tried your new chicken sandwich and the oil it was fried in was horrible! Cty. Rd 8 in gulfshores,al. A new location. Bigx sandwich!
I have a female manager that when no other managers are around bosses me around unproffesionaly and today sent me home because I told a fellow employe he couldn’t use a dirty pocket knife in the kitchen she got in my Face and told me IT was fine I have been warned at jobs about knowing food safety and am aware my ability to cook can be questioned by letting such things Go ON . I have watched her be rude to customers like treating like there idiots and other coworkers are doing the same and she crimes to work every day smelling Of body order terribly . In my opinion she is bipolar and goes into her High as they call IT and loses control making her a terrible manager and needs to have her position removed . I have never sean in 30 years of restuarant anyone as power trip crazy as she is and I shouldnt have to deal with this kinda imature situation . My store is in butte montana 59701 and is the only store in butte
Why haven’t I gotten my check? For the month of April and the month of may.
There a guy name Nick at the Burger King on Florence Blvd and Alabama I was hiring to start Friday at 4:30pm I got a messages from a co worker the store manager them self say I didn’t start on this Friday coming up like feel that was called Discriminating after the fact he hiring me and got a woman with glasses was there as well she say out own mouth and said see you Friday that we he told her I felt so uncomfortable that was rude meant under Professional so there my Complain letter
Food was unacceptable. two milk shakes were soured. The burger were cold.. The manager read completely rude when we asked for refund on the soured shakes. At 3.19 just to much to accept soured shakes. Haven’t ever been treated quite that bad. Burger king used to be my place to . that had forever changed. Burger king straw plains pike Kodak Tennessee. All managers were unprofessional and so ride
I would like to complete a “survey” of my recent visit to Burger King – but the receipt I was handed is not legible.
There is no way to make out what the survey numbers are to fill in on-line.
My wife and me were in Coldwater Mi June 28 we were on our way out of town, We stop at the Burger King restraint to get a sandwich as we step inside we found the floors to be all wet. We both had to use the restrooms I had to help my wife into restroom because the floors were so slick my wife is handicap and uses a walker. I went into men’s room the floor in there was slick as I was leaving the men’s I heard my wife scream for help I went in to check on her and found her on floor her feet slid out from under her as she starting to stand up she fell back wards striking her back on the toilet. It took 3 of us to get her up onto a chair the manger to me that the floors are always wet and slick. She told me that they have requested help with the floors but nothing has been done yet I said win they get sued then they might fix the problem. My wife’s back today is real sore and bused .
Ordered online and was shorted a whole sandwich. Called the restaurant and got NO ANSWER. I will go back on to Google and give a 1 star rating due to lack of even being able to complain. And BTW, the Ch King is awful.
In the evening of 6/29 we drove from ElReno to eat at the mustang Burger King about 7pm . They were pretty busy all the tables were dirty.We went to the counter and waited to ask to get a rag to clean our table. The guy said he would be out to do it in a min. The lady in charge got on to him for helping a new worker. Then he came out to clean our table and and the lady in charge said I get his ass back behind counter. My husband spoke up and said that we were not eating at a dirty table. She said more that wasnt very nice .But the main thing is she was very hostel to the worker. We do not eat at store in ElReno.They cant seem to git it right.Please. reward the young man. He was working hard and the lady wasnt making it easy for him.Thank You
Yes there is a location here in Houston tx that needs Management as well as certain employee’s addressed. Location is I45 N and 1960 rd W. My wife ordered and there was some words passed by the guy in the drive through and her. My Wife spoke to Mgr on duty and she didn’t seem to care or do anything about it
What direct deposit stuff do I need to get from my bank besides routing number and account number to get my pay checks deposited into my account?
YOUR APP IS THE WORST IN THE FOOD INDUSTRY, I HAVE TRIED TO EAT AT 10 DIFFERENT LOCATIONS I HAVE NOT GOT MY FOOD ONCE ! AND THE PEOPLE AT YOUR STORES ARE CLUELESS JUST TERRIBLE ! SO I GO TO MCDONALD’S THERE APP WORKS LIKE A CHARM ALL THE TIME EVERY TIME I WOULD RATHER EAT AT BURGER KING THE FOODS GREAT BUT I CANT BECAUSE OF YOUR APP IF YOU CARE AT ALL CALL ME ! 419624xxxx BRAD RICHARD
I was at your North Jackson, OH location and to my surprise your store was allowing an employee to wear a Confederate Flag Necklace. I asked the girl at the counter why he was allowed to wear such an offense piece and was told he refuses to take it off.
I have a complaint about the burger king in granite city on namioki. They closed ten min. Early myself and 4 other cars waited in line just to pull up and be told they are closed one car was behind me and im sitting right here and they are being served right after i was told they were closed
Food was cold and a lot of grease and burnt and more bread than meat and spoil
I have a complaint with one of your Burger King food place in Huntingdon PA. We were at the drive thru waiting to make an order and we had to wait there for 20 minutes before someone came on to even try to take our order. This person waited on the other line that had five people in it before even attempting to take our order and we were ahead of all of the other people. Then we went in and complained to the manager of the restaurant and telling them they needed to have another person do their job right and the manager and the staff had a major attitude with us so I’m sorry to say that they lost our business for good. We will never ever be eating at another Burger King fast food place again. We want something to be done with the way those workers do their jobs and how they treat their customers
Good Afternoon
I am have a complaint My Daughter works for one of you Franchising the one in 8903 Annapolis Rd, Lanham, MD 20706 it’s very sad how they treat their employees some of them are students and this is their first job they should have patience with their employees and teach them how to proceed and grow within the business not harass them and tell them you need to do this when the employee is letting the manager or supervisor on the floor know how to do that and they can and their supervisor or manager on the floor is telling her if you do not do it i’m a clock you out my daughter told her you can do that I advise my daughter to clock out and leave.
This is another incident that happen another employee call out they call my daughter to go to work she get to work and they send her home because the person did show up. after my daughter paid uber and cancel some stuff she had to do just to make it to work.
There is a lot of other stuff that happen in that BK and not 1 single manager or supervisor that cannot be fair with their employees.
A Very Upset Mother
Tom king that works at the Newaygo mi BK. I have a unusual situation. I am current a middle man/grandmother of that stores manager for pick up of my grandchildren for their father. This man Thomas king saw fit to record our pickup in your/BK parking lot. He has been to my home on pick up recording me. This is harassing me and make me very uneasy. I am the grand mother not a criminal. What leads me to send this complaint is I have legal custody of a different grand child who is place with me though foster care. This time while picking the children up Tomas king your employee sat in the parking lot in my daughter in laws vehicle and recorded not only me but my grand daughter that is in my legal care through foster care. Parent have been terminated and my granddaughter is at risk and is not suppose to be recorded. The school in fact is not even allow to take her photo as it could be published. Her residents is to be. unknown. It made my granddaughter very uncomfortable as she told that man was recording me. I am going to have a restraining order against him Monday. As this pick up took place this Sunday evening at 6:00 pm I will also be reporting to our foster care worker Monday morning. I think your employee has over stepped his job description and my privacy especially my 10 year olds privacy. This was very invasive. He will be served his restraining order at the Newaygo mi store as soon as this is completed. I hope you as a reputable business handle this complaint with some integrity. Please do not allow that store manger to handle this issue as she was the one asking him to record us.
Thank you
Terri granger
231-652-xxxx
Yes I would like to complain about my food i love burger king best whoopers ever are my favorite but the nite I got my order my fries were cold my drink was watered down and they got my whooper all wrong when I told them what i wanted on it i never had problems before I prefer burger king over any fast food restaurant can I please have coupons for a free meal to take care of their mistakes
I visited your store on Saturday and i got a coke and it was flat so i got a dr pepper that to was flat. So we told someone at counter they came out and checked it and said it was fine there was no CO2 it was water and syrup she tasted said it was fine. She refused to go and check the CO2 she just argued with me. We came in at 3:30. Please give me a call
Richard Kanowske
701-318-xxxx
Thank you
Restaurant number not on receipt for survey.
All we have in town is a mcdonalds we need more we need burger king there is no reason they should care about customers. I would bet burger king would excel in stafford springs connecticut. We have a fb site mcstafford and mcmoan. Join the site and just review some of the things ppl post. Build in our town
Ordered impossible burger-no pickle no ketchup-got not sure what I got with extra pickle and ketchup-dry, cold and not what is expected-
Ordered whopper with cheese and everything-got cold burger no pickle no Tom no ketchup dry-not what we ordered. When we want a good burger we come to Burger King.
We will have to think on this 🤫
Do not want our money back-Hope things get better
Your store sucks your employees suck I will never eat there again nor will I recommend anybody else to eat there again I will do nothing for the rest of my life except bad-mouth Burger King I’d much rather eat at McDonald’s
I want to make a complaint about a recent visit to a Burger King I visited. I went to Burger King at 14251 Nicollet Ave, Burnsville, MN on 06-23-2021 around 7:20pm. I was at the drive through and wanted to use a coupon. The code in the corner was tore off so I could not give the drive through worker the code. He kept saying I need the code. You cannot use it if you don’t have the code. So I went inside so I did not hold up the line. When I asked to speak with a manager, I come to find out it was the manager I was speaking to in the drive through. Very rude. Refused to help me at all. All he kept saying is if you don’t have the code you cannot use the coupon. I asked him if other people have used this coupon and if he knew what the code was. Or if he had copies of the coupons. He kept saying if you don’t have the code you can not use it. I asked if he could just override the register and give me the same price if he did not know the code (which I find hard to believe he did not know the code). Nope, our registers don’t work that way. (Again, which I find hard to believe). Then I asked so is there anything you can do to help me with this. Nope, you need the code he said. I told him I would make a complaint and he told me – go ahead – have a nice day! Very Very Rude. He tried nothing to try and help. I am shocked by this and I will never go there again. I went to McDonalds across the street. You will lose a lot of customers if they are going to be treated this way. The coupon was valid and had all other information on it. Disappointed.
Burger king, on sam Houston Jones park way. in moss bluff LA.. I have been in line for 10 minutes, behind 2 cars it takes 2 min before the lady offers to take your order. She first says take a moment to look at the menu or I will be with you in a moment instead of taking your order. Don’t know her name could not get it. She is a big lady, African American.
I received the wrong sandwich and was unable to go to replace it as I am on my lunch hour. The person offered to replace it, however was unaccomodating as I was unable to leave my job. I am not happy with the service as I repeated my order several times and was still given the wrong order.
Store: 2209 S. Limestone St.
Springfield, OH
I recently was working at Burger King as a manager and found out I was actually getting paid as a cashier I was just doing the extra work and I really don’t think that’s fair.
I order impossible Whopper but it had bacon on it just little pieces but it was very disappearing
I have called and complained about the verbal abuse my high school child is having to deal with on a daily basis. I have called 3 three times in 8 days and still the complaint has not been looked at. I have called the corporate number for almost 2 weeks and no one answers….ever. Im guessing burger king doesnt care that their manager verbally abuses their employees, especially a minor.
the Burger King 2099 store which refused to serve me with a coupon that I had on my cell phone and said that I could not take that coupon. That coupon in other sites accepts them and she did not want to accept the coupon number is 4431 is from the 5 dollar offer that consists of a whopper, french fries soda. I had to go to another burger king that is further from where I live and that is not acceptable and the person was the manager of that store that the only thing he accepted was paper coupons. I had to eat because my sugar was low and I had to prevent me from fainting and the manager did not care, I hope they take some action
Yesterday I went to Burger King and had been going there for many years. However yesterday was the world’s worst hamburger I ever had. It really sucks. Taste was hard to take and didn’t have the condiments it usually have. Never never never again will I set foot in that God forsaken place ever again.
I need to get in touch with the Burger King retirement plan could I have the number or email please
Focus on your food. Stop forcing your political agenda down our throats.
Burger King in Wylie Texas is the worse place to order food.. The staff is very rude service is extremely SLOW and they never have enough staff therefore you are waiting several minutes to order and receive your food.. Horrible service at this location…
Dear sir and madam, good morning, we are a waste oil recycling company that produces biodiesel in Singapore. Our company is sincere to cooperate with your company to protect the environment. Our customers are all in your department store in Singapore. We have bought biodiesel in the market at a price of $1.30 for 1 kg. Our company sincerely awaits your company’s support and reply. I wish you a prosperous business.
Thank you
I was at the drive thru with my wife. While at the window, my wife told me to look up. In the drive thru window, your employee was picking the scabs off her hands. Then she pulled her coat over the wounds to hide her hands. I have a picture.
For several weeks now every time we go to our local.burger king there is alway a problem… either the order is incorrect ,they dont have what you want to order or you wait for ever to have your order taken then for ever to recieve your meal… now yall are closing at 9 pm on a saturday evening…. WHY DID YALL EVEN BOTHER BUILDING IN OUR TOWN? I’m completely unsatisfied… we waited years to get a BMW burger place and yall have disapointed an entire town..
I myself will not be back
Your Fayetteville NC location off I-95 has the worst customer service. I live right down the street so I frequent this location all the time and the employees are always rude. I’m sending this email while sitting in the drive through. I sat at the intercom for 7 mins before anyone said anything and when they finally did address me they were extremely rude like I was bothering them. It is June 19th and my order number is #5512 the employee number on my receipt is 457114 and the name is Nyleen. The McDonalds across the street has a line wrapped around the building and the Bojangles down the street has a line but there were only to customers ahead of me at your store and the line just dragged as it always does and I’m sure the other businesses that are on this street are doing so much better is because there’s is extremely poor management and disregard for customers. ASI do enjoy your food it is an extremely frustrating experience coming here.
Please get the drugs out of the burger king in Lebanon mo. They need a good manager not a drug addict. Never once have I seen a manager in that place
The burger King on ridge rd in Lansing il
Selling x for sandwich
Your hazel green location manager Kelsi is very rude and refused to serve me through her drive threw told me to have a nice day because I was talking x when I was talking to the people in my car so I had to come in and the other manger wasn’t gonna surve me either
Hello my name is OLIVIA ADAMS I WORK AT BURGER KING IN RALEIGH NC IM TRYING TO GET MY CHRCK STUBS FOR JUNE 5 OF THEM BUT ITS NO NUMBER AND MY MANAGERS DONT EVEN NO WHO TO CALL OR WHO CAN HELP ME THIS IS SAD. IF YOU NO WHO CAN HELP PLEASE HELP ME..NO LANDLORD NEEDS THE STUBS
Today in the morning I bought two sandwiches with some hash browns and the hash browns were over cooked and real toasty the sandwiches to bread was hard and I took them 10 minutes to bring my food out or more and there was nobody in the Drive-Thru I was the only person
I would like to put in a complaint about the burger king close to my home. Every time I go there I get attitude and a messed up order. I am seriously considering never spending another dime at your restaurant because of your workers
The burger king on meridian and mahoning ave. Youngstown ohio…is by far the worst. I don’t care what time I come here….i wait in line for 30 min……u need to get it together
Chicken sandwich had a foul smell that I didn’t notice until the second bite. I think the chicken was bad. The location is 8200 Stockdale Hwy. Bakersfield, CA 93311. I’m concerned others may get sick
Burger King Fort-Dix No. 05455 -Today I was in the mood for a Bacon Whooper meal. Since the lunch crunch should be over I got in line at the drive thru not bad only 5 car in front of me @ 12:24 at 13:07 I got to the speaker and placed my order. I finally had my food at 13:17, then drove the 1,064 feet to my office sat down and my food was cold. How is that possible after waiting 53 minutes for lunch and it was cold. This was not the first time ether.
June 16, 2021
Mr. Daniel Schwartz
CEO Burger King Corporation
Dear Mr. Schwartz,
I recently retired after 30 years as a government employee. My co-workers were aware that I had frequented one of your restaurants for lunch on a fairly regular basis. As one of the departing gifts, I received a Burger King gift card in the amount of $15.
Once the pandemic began to wane, I placed a drive through order at a local BK, and went to pay. The card was declined. The lady at the window told me that “the machine wouldn’t accept it.” I was told that I needed to call the number on the back of the card. After alternate payment, we left.
I called the number on the back of the card, (866) 394-2493. My call was answered by an gentleman who seemed somewhat interested in resolving this issue. He began by asking me if I had called and had the card activated. I advised that the card says that the store activates it, not the buyer. After further discussions, and my dismay that I waited in a drive through line, with lots of traffic behind me, to find out that the card wouldn’t work, he promised to send me a replacement card. He then took down all of my contact information. Later, I went online and checked out the card. It showed that it was activated by the store in February, and that it had $15 on it. I saw no provision for the customer to activate a gift card. (Card number is 6173 2041 xxxx xxxx)
Weeks went by, and I received nothing. I called back a second time. I told the person who answered this time the nature of my call. He asked for my contact informaton. He then said “you have already called about this.!” I said “yes, and you still haven’t done anything about it.” After further discussions, he advised that “oh, they had your address listed as Punta Rosa, Florida, instead of Punta Gorda.” He then promised that he would take care of the matter, and that a new card would be sent. When I asked how long it would take for your company to issue a replacement for the $15 gift card, he indicated that the request would go “to the team,” and that they controlled that, not him.
It has been several weeks since that call, still no replacement card.
We are not talking about a defective automobile, or major appliance. This concerns a lousy $15 gift card. I didn’t appreciate waiting in line at a drive through to find out that the card was defective. I shouldn’t have needed to contact your company once, much less three times on this issue. Your customer service process is nothing more than a joke. Would you please see if you can prevail upon someone at your company to take care of this matter, and to replace my defective gift card? After I use my card, I doubt that I will ever go back. I can’t imagine that this treatment of your customers is good for business.
Very truly yours,
Martin DerOvanesian
xxx Gulfview Road
Punta Gorda, Florida 33950
(239) 851-xxxx
dexxxx @aol.com
The Burger King on Brodhead Rd in Aliquippa PA has an employee there who is posting videos of her working and recording for YouTube, touching her face and hair with her gloves, than touching food. Breaking up pills and touching food. Its disgusting. The employee is the Asst Manager, named Niki.
the burger king in westwego Louisiana NICOLE for the longest have been home on the clock and have other managers clock her out when she leave.
Burger King 301 Gillespie street
June 15th.. around 120 pm no one taking drive thru orders numerous customers drove off
I would like to be your supplier for Canada with Burgers and Chevapi
I have a burger king egift card I can’t use it because I have to print it out and I have no printer very inconvenient!!!
Didn’t get my lasted paycheck from Burger King in Morgantown WV 26501 2 Lawless Road
I know in Germany burger King did plant based meals for 4 days it would be great if you could do this in the USA there are so many vegans also I know you have the impossible burger and Vegan fries I heard about royal vegan chicken sandwich I would really love to have that on the menu. Burger King is one of my favorite places to get do to your Vegan options thank u for giving us more choices to get at!!
This was the worst ever the whoppers was cold chicken fed was hard they didnot Mozzarella sticks and a milkshake was down need knew Employees that’s not the first time I visit there and it was bad I waited six months to go back there and it still bad in midway ga the worst ever
Hello, to whom it may concern.
My son works at 1 of your offices in Lake Worth FL. on Congress and Lantana Rd. And he has had 2 recent accidents where he was sent into the freezer he works as a cashier he will send into the freezer to get something and fell twice the manager Julian in which he reported it to I don’t think she wrote a accident report and when he axed or if she wrote an accident report she said she didn’t have to tell him if she wrote an accident report now due to the fact that his leg is bothering him he was late twice and due to the pain he did not go in once so he was removed from the work schedule and only put on for one time for the week. Now he went back and he is not on the schedule at all and I don’t think how she’s running the place is proper work ethics. This manager her work ethics sucks. when I asked to speak with her so that I could clarify and find out what’s going on she stated that since she didn’t hire me she’s not talking to me. I don’t think that’s right, and that is not how a manager of a store is supposed to behave. I think that there needs to be some sort of retraining has to be done. I would really appreciate it if someone could possibly please get back to me on this situation.
Thank you
I have been a Burger King customer since 1975 when they built the Burger King in Petersburg, VA. I am truly disappointed that Burger King has decided to get into the Political Correctness arena concerning the LGBTQ with their Chicken Sandwich. You have lost me an my family as Burger King Customers. I hope your corporation faces the same outcome ass Coca Cola has with it’s venture into the Political Arena.. You were a class act in the Fast Food Industry an had the best Burger in my opinion for years. It’s a shame time has changed. I wish you would go back to the concept an product you began an built your business on.
Heads up. I’m not one to write a complaint. Today I was at Tempe AZ location. Lobby closed, considering CV-19 & lack of employees returning to work, completely understandable. I was the 3rd car in line in the drive thru.
1st car 11mins to be acknowledged & order placed. 2nd car 10 mins no one had acknowledged the car or taken the order. It’s 3pm in the afternoon and no rush. I eventually pulled out of the cue & left. 2nd car still not acknowledged. Someone did pull up to the lobby door, opened the door & was having a conversation w/someone inside. So someone was inside. No one would answer the phone. Sad & disappointing.
Thank you for your time.
I thought the unprovoked attack against Chick-fil-A was uncalled for mocking the faith of the company and Christians worldwide by the offensive remarks you made has caused me to decide that I will no longer do business with you.
The BK at Reno and Mustang Rd, Yukon,OK. Left 1 end door open but not the main doors. About 20 customer came inside to eat. We were served. The manager then locked the back door. Locking all of us in. Very dangerous. We asked why and she said she didn’t have enough employees. This dangerous and very annoying situation could have been avoided with sign on locked doors. DRIVE THROUGH ONLY
I went through burger King drive thru Saturday and 10:30 and my whopper was made up any kind of way along with not tasting fresh or hot, and being that I spent almost 50 dollars, I feel like my food should have been fresh.
I’m an employee. I was terroristically threatened at my previous store. I was, also, demoted and my pay was lower than what I was guaranteed when I was hired.
I need to know the best way to reach the CEO or President of BK because I have had way too many issues that are not being resolved. I refuse to do business with this crappy business again. I honestly don’t know how to BK is still operating.
During COVID we have visit 29th street location. We understand the difference between getting help. The food is not always the issue. It’s the service. While we are waiting it’s difficult to get through to the restaurant managers. I hope it changes to better the convenience of the area.
I have eaten at Burger King for at least 50 years I will never step foot in one again. Especially the CEO does not want Christians in this establishment he needs to be fired no way he is smart enough to run such an enterprise.
I have been a good customer of Burger King but I will not return until I hear a public apology for your bad mouthing Chic Fillat.
It took 35 minutes to get served a pitiful excuse for a whopper, burger king has gone down the tubes, the lady giving me the change dropped half of it, and the sandwich was cool almost cold, on top of this it was 20 percent meat 70 percent bread and 10 percent onion tomato and sauces, no lettuce I will definitely not be coming back to be anytime soon, it was horrible
I went trough the drive through said to the girl the buy one get one for a dollar can I get two whoppers she said yes I also got 2 fries and a large Diet Coke when I went to pay she said 21 dollars and some change I gave it to her and when she came back and gave me my order i questioned her about the price I said I thought the whoppers were buy 1 get 1 for a $ she Sai I didn’t order it that way and Burger King corporate offices say if the customer doesn’t say exactly buy 1and get 1 for a dollar they charge you full price for two whoppers so they can make money is that company policy and are they told to tell customers that’s the
Please mow and maintain the abandoned facility in Sheridan, WY. It is an eye soar to the community. Who do I contact about getting the weeds mowed?
I have frequented your chain for 50 years. I was very upset by your ad against ChikFilA saying you will donate profits from your Chicken sandwich to the gay community. You just lost my business!
Someone needs to have a class for the manager in the chiefland store on professionalism. As we sit down to eat she went to yelling at a young man about a bag of cheese, it was loud and very uncomfortable watching and hearing her take to him like a dog while customers getting food at window and counter. And then proceeded to yell about bottle water and in a very harsh voice told the workers they will have to bring their own water for now on. I feel like if you are a manager and have issue with someone take them in back and talk to them not where all can see or hear it.
I ordered a new chi’king deluxe sandwich meal a 20 minute drive away and I just started eating it and they gave me a regular chi’king sandwich, not a deluxe.
Hair on food and lid of drink
I need to talk to corporate about someone’s attitude and they way they spoke to me during my visit to one of their Burger King stores on June 10th around 10 am.. please get back to me about this..
We have a Burger King in Perry FL. We called to see if they had impossible burgers today. They said yes. So we got there and they said no. They never have mocha frappes either. Are we being slighted because we report them. Or is this restaurant really that bad. Can you help? The people in this place seems like they don’t care. They lose a lot of business for you. We used to go everyday. Now it is hardly ever.
I ordered 2 for 4. One ham and one bacon. They gave me me two sausage. Ive been calling the number continuously no answer.
So sad to say goodbye to Burger King. I am generally not a fast food fan except for Burger King. However, Mr. Schwartzs recent decision to support what many, many feel are horrific Re: children/transgender issues leaves me no choice but to never go there again. As long as this man is in charge, I’m done with you.
Hello, I have been a big fan of Burger King since the mud 1980’s. However, I just heard that BK is running a promotion on the new chicken sandwiches that includes donations to the LGBTQ organization. If this is true I do not understand why you would do so. I also understand that you are running the promotion on Sundays. This is a slap in the face to christians. I would think the promotion could be targeted to better projects. Such as; homeless, veterans, the poor poor one of the many noon profit charities. I typically eat lunch everyday at one of your local restaurants. I can no longer do business with Burger King.
Your add for the new chicken king shows buy a chick king + a free whopper. I bought 2 n they told me no free whoppers. Both of them were burnt and tasted like crap no mayo. I also ordered 2 original chicken sand. and they were burnt and I ordered 2 double cheese burgers plain. They had every thing on them. So I epent $20 and threw it all in the garbage.The worsy sand’s I ever had. This was at Burger king in Onalaska, WI. iat crossing meadows. I will never go to any burger king again. I live at 1714 Charles st. La Crosse, WI. 54603.
My fiance was at Burger King (980 missouri ave, largo FL 33770) tonight,
He waited 25 minutes for a whopper jr, chicken sandwich, chicken fries, large fry, medium onion ring.
The only thing somewhat fresh by the time he recieved the food was the onion rings and fries.
The woman at the counter just had food sitting in bag on counter, not even on the heater.
Order in correct. No one answers the phone at Plainfield location in Grand Rapids, Michigan.
Hello:
Just writing to inform you that I will no longer frequent your business for chicken sandwiches or any other food offering for the month of June or ever.
You have officially lost me as a customer. Forever.
Jennifer Lambert
Vermont, USA
I was just passing through Roseburg Oregon went to burger king ordered some breakfast it was very cold cheese not melted sausage over coked an rubbery .I called to let them know an the lady on the phone was rude laughed at me .I told her to check her temperature in the warmer plus I didn’t even get what I ordered .I never complain but this makes all burger king look bad
Chick-fil-A is so much better than Burger King.
Very disappointed in Burger King donating a portion of sales of their. We chicken sandwich to the gay community in retaliation to Chick-get – la donation to a Christian ordination.
You will not have any more of my business or anyone else I
Can convince to boycott you
I have just heard you will now be sponsoring gays? After eating bk for 58 years it ends today. Congratulations
Change your name to Burger Queen! I will no longer support a company that promotes perverts.
I use work for burger king the one in Saginaw tx on bluemond road and still looking for my last check haven’t received it yet
Does burger king think that won’t be any consequences because of the stance that you are taking against chick-fil-a about marriage? I will not be purchasing ANYTHING from burger king again and I will pass the word around. You are coming against not only chick-fil-a but those who believe in a marriage between a man and a women, and there are a lot of us out here who still believe that way.
To me when you send money to the gay organization you are promoting that life style. We as a Christian family believe in the bond of a man and woman. We will no longer purchase your food products. Thanks Terry.
I worked for Burger King a number of years before retiring and was always proud to tell people of my time there. But now I am reading about the brand’s support of the queer and anti-religious community and am ashamed of my previous association with the company. I have eaten my last Whopper.
Now I’m really pissed off. I didn’t go to bk in about 2 weeks because of my orders messed up. Now today I went to elizabethville phone again around 8pm before work. Online order #69. Got a MD fry chicken sandwhich and whopper with cheese, no onion. There wasn’t onion, thank God, but half the dam container of ketchup and mayo, plus no lettuce or tomato!!! I opened it up and the ketchup and mayo fell out of wrapper all over me. I had to go back home and change and late for work. Not fricken happy in the least. This is bullx. Plus fries were cold. Something needs done. Absolutely unacceptable in the least. Bad when I can’t even eat a sandwhich. I may as well eat ketchup and mayo out the damn jug.
Need better at store#9012, order double burger today 6-7-21an 2 weeks ago an got single burger.sat an waited to get what I ordered,still wrong.to many kids working an no manager training .calling g store now an to let them know.its bull crap!! Auburn indiana store
You couldn’t just do what you are designed and supposed to do….fix burgers and onion rings! Why did you have to take a jab at Chick-fil-A and Christianity ? I hope it bites your company in the Burger!
Yesterday we got our food from bk drive thru. The worst ever. It seemed like they were in such a rush to get us out of the way. Didn’t ask do you need any ketchup. Our food was cold! On top of that my double bacon burger the bacon was even fully cooked! It makes me so mad that the health of customers at this time of life you guys don’t even care! We will not be back there in a long while!
I dont like the service i aske for two whopper. Get charge for one take my reciet tell me that i have to buy another one to get the other on for whatever the special is so i paid 1400 dollars ror two wopper the girl at the register leave me talking too my self other guy comes tell me i have too oder again so i could get the special i guess was the maneger never ask fir him but he says what going on the kid says i got it dog you know what what kind of service is that that is so disrepectful grabing him self. In his privet need to get the right people to work there i live down the street snd i have to go too 16 street to get the right service always something with that place that why you guys dont have people coming there and also need to show them manner shut the place down or hire the right people please all tell you what i rather go too jax in the box then come to 7 street in boadway bad service so upset dont even wsnt to eat my food really im 56 years old and those woker piss me off im sorry but please get better service
I was in your Burger king in cleveland ga tonight 6/06/21 and a young man who had jimmy on his name tag was working his but off and when he asked his manager who refused to give me her name was asked by this young man about a break she just continued to belittle him and I had been there for about 45 min while he was running his but off and saw 2 other employees who I found out thru them they had only been there a few hours and jimmy had been there since 3 got there breaks but not jimmy this manager is and was very hateful and rude I believe if this were my place of business she would be FIRED I have looked up.law on breaks and after finding out how old jimmy is it says u must give a 14 yr old a break please help.this hard working young man who appears to care very much for his job thanks.
Received my order wrong. Was told I’d have to go back thru drive thru instead of coming in dining area and getting the correct order. Not waiting another 30 minutes due to your error.
My husband went by the drive thru last night and they forgot to give him his debit card and when he got down to tell him they forgot to give him his debit card the lady had it in her pocket.
Please call me Mark- 702-350-xxxx I was able to see an incident last night at your burger king Las Vegas Blvd South. I went through the drive thru ordered and drove up to take out window . When I ordered 2 whoppers, 2 chicken sandwiches , and one fry. The young lady put on the reader board visible to me 2 whoppers and 1 fry lg. I asked her if she got the 2 chicken sandwiches she said, ” don’t worry about it I got it” I drive to the window pay her $20.and change. She hands me a bag closes the window and I pull forward thinking check the bag. I did and sure enough no chicken sands. So please credit me the 2 chicken sands. The real issue here is the sustainable nature of the store. When I paid her she broke the $20.00 out of the register and put a $10.00 bill in her pocket. I did proceed to the drive thru line again and the were now close and I could not get anyone’s attention. I have managed fast food for $35 years and I know how bad this can be when it comes to end of month numbers, elevated food cost and how it reflects on possibly a good team manager on down thank you for your time. Please contact me 702-350-xxxx.
My whole order of $43.00 was wrong except the 2 cheese burgers for my dog. My order was a whopper meal with cheese fries Dr Pepper add another whopper with cheese another whopper meal Heavy onion with onion rings and a coke add another whopper with Heavey onion 1 bacon double cheese burger and a double whopper with cheese add bacon well all the whoppers were wrong the only Condiments were a glob of Mayo 1 tomato and wilted lettuce and everything was cold and old the bacon cheese burger was just a cheese burger now I repeated this order 3 times So I called the store asked to speak to a manager basically she could care less no apologies the only option she gave me was I’ll put your name in the credit book & the reason why the order got messed up is because we are training new staff then before I could ask her name she abruptly hung up. So I called again and asked to speak to the manager she said Iam the manager I was like no the one I was talking to before she replied I’m the only manager here your assistant she’s like no just me I said well then your employees are pretending to be managers so she apologized for her staff said she would have my one sandwich remade the right way which was the double whopper with cheese and bacon plus the bacon cheese burger my husband went to go pick it up she Reneged on it when he got there she handed him $16.26 so I went without my meal and now I have a migraine because I to am a retail manager I to I am also short staffed and training new staff I don’t blame my trainees because it’s my responsibility as the manager to make sure my customers leave satisfied and happy to add more insult to injury when my husband went in no one was wearing name tags or mask there were two pizza boxes and two hoagies on the front counter yes he took a picture of it and the manager or was she gave him the $16.26 and he asked for a number to complain she gave him (610) 277- 4200 Ext 225 with the name Frankie the location of this Burger King 1239 N Charlotte St Pottstown Pa 19464 phone number (610) 323-1230 managers name Danielle date was 6/5/21around 5pm I would like something to be done about this matter I work hard for my money and so does my husband we don’t order out much and when we do we expect it to be right
Thank you
Sharon Cabot
(484)366xxxx
I went to the Burger King in Sylva, NC about 11:30 today, June 5,2021.
We had a simple order. The line was completely stopped. What I am told is the two vehicles in front of me each ordered meals for 12 people. I got to the pay window and everything was still stopped.
I spent a total of 30minutes waiting and finally left. I did get our drinks but that is it.
A not real pleasant woman tells me there were two big orders and they had to get done first
Anyone with management skills would know that you can put on extra burgers and fries and still serve the other customers. Many pulled out of line. This is not a good way to run a business and I probably won’t go back for a long time if ever. I would like to know that you got and read this message.
Ed Harwood
Whittier, NC
Your store in 699 us 90 Bay St Louis
Is disgusting i have pictures now i know why there was no business
Was at BK in Cleveland,MS 06/04/21 9:00am and the young lady at the drive thur window was VERY RUDE. My elderly parents asked for grape and strawberry jelly along with two cups of water. She asked if they asked for jelly and water when placing order and they did. My parents asked for her name as she didn’t have on a name tag and she didn’t reply. I also didn’t get my receipt. This young lady needs to terminated immediately!!
My direct deposit is not pending on my money network card.
Rude waited 15 minutes for someone answer too take our order .the guy gets on finally and said we are closed we told him we been waiting 15 minutes .he said I well .I ask to talk to the manager .he said u .I will never eat at wapakoneta burger king .if they can talk to there customers like that.
Hi, today I was going to burger King in Orange park, Florida 32073, and I know that they should closed at 10:00 pm and sometimes 9:00 pm whatever I went there at 8:20 and one of the workers said that they are closed and they were talking inside, yes it was raining outside but I don’t think that this will influence them they are already inside and that topic was not the first time to happen from this store in my area, Thank you
I started working for bk Tuesday it was great Wednesday night after five straight hours I asked for a break and was told I didn’t get one unless my manager needed me to have one that’s wrong as well as against the law this bk in labelle fla is being ruined by horrible managers that can barely make a sandwitch. I was never trained on anything have never been in food service but was cooking and making sandwitches I was totally overwhelmed then once everyone else was done with break that’s when I asked and was told I didn’t get a break cause she wanted to close fast??
I would like to file a complaint on 10 North plank road Newburgh New York I was called the n-word and I was also called a fat b**** do to the messing up my order and I also have the receipt to prove then I was told by the manager I was arrested and they don’t get paid enough to deal with this s***so I need to speak to someone from the headquarters to deal with this situation cuz there’s no way that as a customer I should be called out of my name due to the fact that I asked you to make my sandwich over or give me back my money
The managers and employees are very slow and unprofessional and rude. They need to have big Burger King bosses there at the Burger King located on Kelly Road and Morang Road.
I was at Burger King in Holly Springs,MS in the drive through at approximately 2100 hours on June 1,2021 about to order two whopper meals and as I pulled up to the intercom a female voice stated all we have is chicken sandwiches and fries.Thinking I head her wrong I state beg your pardon what was it you said and again she stated all we have is chicken sandwiches and fries. I then said you don’t have any whopper burgers and she stated no. I then drove off and went to MsDonalds next door where my wife and I finally ordered something to eat. I thought that Burger King is the home of the Whopper burger? Very disappointed!!!
I went to one of your BK store in Eaton Town 35 Highway on Wycoff Rd. The young man who waited on me through the driveway was so rude. So I went inside to see the manager. She make excuses for his behavior. So I left. I want your company to know I will not spend my money in your establishment any more.
Why is it u are told u have to order later because some one is outside smoking and can’t fix order now
I live in grand island Nebraska I was waiting to get in the store they posted they would open up at 8 than they took sigh down wound open lobby short staff there is 4 people in it unprofessional that is the most dirtiest store I have been in cussing by there workers I work restaurant I am ashamed of how it is run
The burger king in Waycross ga charged me 10-03 for the 1 combo wouldn’t have been so bad but the hamburger was terrible didn’t eat it. Been that way the last two times I was there I loved whoppers but I have no intention on going back. This problem needs to be addressed
I’m at burger king in fairfied tx and your Manager just went seat in tge office and there is a lunch rush and she not helping her employees
I ordered food people were really rude and we argued I get my food and look to be spit on my burger
I buy three fish burgers, when came home strat to eat the bread and was burned, i go back after 45 mints drive, I Complant, they give me three new fish burger but sorry to say two was good and third was again burned, I live 45 mint away from the Park Ave Cranston Ri, location. Next time I didn’t want to go there because of this. My wife she is still hungry now make something in home.
We were at the Lake City Burger King eating today 5/30/2001 at 12:30 pm. Eating inside and they lock all doors. Would not let anyone in and they said short of workers. Using drive thru only. Every thing moving good to us People were standing at door. This is ridiculous
Stopped at the Burger King in Brusly, LA about 10:45 am on 5/30/21 and went through the drive through. We have 3 small children who wanted lunch and we were heading back home to Texas after a family funeral, so my husband asked if they were serving lunch yet. The man on the intercom very rudely said “it’s lunch on the menu, isn’t it?” It was unnecessary and unkind. If you can’t handle customers questions then you shouldn’t work in the customer service industry. I waited tables at restaurants for 7 years before becoming a nurse and it’s all customer service. it takes very little effort to be courteous and respectful, and this man’s attitude is a representation of what’s wrong in the world today. A lack of common decency and a lack of discipline from management. Today you lost our business. I hope you can make a better effort at educating your employees, having better accountability with peers and management, and more pride in the work you do.
I went to Burger King this morning, I got 2 sausage and egg croissants. If the egg was any thinner it would be nonexistent. It was no more than 1/8” thick, if that. I do have photos.
I had a most unpleasant drive through experience in my life today.
It was around 2:00 pm and I decided to whopper for my lunch and went to drive thru and there was two customer ahead of me.
First white pick up truck guy was look little upset and talked about a minute and he drive off and later I find out why.
And a lady was next and she also have to wait about couple of minutes and finally order a meal.(2 minute was too long to just get a order)
I saw behind me and 4cars and one is already taking off drive way I guess he figured out it’s too slow.
And I finally get to intercom and first she said “would you give me a minute please ” so I told her “ok”
And I was sit in the car for literally 3 minutes. My lunch time is running out so I thought she might for got I was waiting so said “hello?”
And she said with attitude”could you hang on a second we are doing something ”
So I told her “how long do I have to get a order ?”
And this is most horrific wards I ever heard. She said “if you can’t wait go somewhere else!!!!”
I was so shocked.. so I said “you can’t say like that to customer. ”
And she said ” what ever.. ”
I was so mad that her attitude is ruined my lunch break .
I want to report to store manager so I ask her what is her name and she said “Jessica!!”
“What is your last name?”
And she said but I couldn’t understand and I asked her “spell it “and she offensively said “how many times do I have to tell you!!??”
So I said “can spell your last name please?”
Then she say ” do you have understanding problem?”
And her final wards “google it”
So I end up go to McDonald’s right cross street .
This is most horrific fast food order experience I ever had.
I think this was my last stop for burger king my life.
This kind of odd experience will probably told many my friends.
The location was springs rd in smyrna ga right cross cobb pkwy.
I think she should not talk to customer at all.
If you have more questions you can e mail me.
My issue is with the mgt at the New Baltimore, Mi restaurant, Kevin part owner is a very rude individual, Tracey the manager has a major pill addiction, my daughter has worked there since the store opened, she has since quit due to the above mentioned people. I will be going on every social platform to let people know what is going on at that store. I have complained many times and have never gotten a reply? Great job you.
I visited the burger king in Snellville GA on centerville hwy. The lady taking my order was very rude. I order 2 whooper meals with cheese bother large with fries and sprite. I waited paid and left. I had asked for ketchup and mayo, extra napkins. When I got home I had burgers that were red inside the bread hard and cold fries and flat soda. I had nothing I asked for including no RECEIPT. But I called anyway. They told me I was out of luck and would not replace the order and hung up on me. Unacceptable. How can you help
May 29 I went to the burger king on shepherd that is inside the gas station and I approach the drive thru I can tell in the voice of the server she was in some kind of mood so I ordered as I was ordering my food I ordered the two for four dollars and I wanted one ham and one sausage she act as thought She didn’t want to be at work so I said ok I would like to order the $6 meal and I she said coffee or juice and I told her I wanted the ice coffee that I would pay separately for it meaning whatever came with the meal I still want it so when I got to the window I asked her don’t the drink come with the six dollar meal and she went to talking well you said All I said was that I would pay the difference for my coffee and I ask her do they sale the coffee half and half and she said no so I asked her why was she talking to me like that and than she started trying to tell me about the juice and quoted to to me if I want the juice it going to be $2 and some cents I went on and got the juice because it was for someone but I let her know because of how she talked and the attitude I was going to contact corporate and she said she didn’t care
Let me 1st start with i don’t want no free food .. I want something done about this lady Julia an older woman . she is very rude everytime i come thur your drive Thur an this time today she dropped my drink in my lap i asked for a new one and she told me what the ever … This is very disappointing and my young children were in the car … I don’t believe as long as she is employed there me and my family wont return .. Iam an everyday customer … But not no more .. Come on Burger King on 1st ave Evansville Indiana … Get your staff under control … This is supposed to be a family friendly environment but with people like that working for you the cussing the screaming makes people not want to come back
I am contacting in regards to your new chicken sandwiches. I just tried one at our local BK and was very disappointed. You need to have a sandwich with one piece of chicken not 3 chunks. Also put something on the sandwich. Put a pickle, mayo, anything so it’s not so dry. You need to rethink this sandwich.
Hello my name is steve combs my age is 68 year old my birthday in May 2 1953 I am in an manual wheelchair I can’t walk I have an hard time in getting in the both door at burger king 3009 s Campbell in springfield mo is there an easy way for an manual wheelchair
Your sedalia mo. Branch is the most disgusting rude poor managed restaurant ive ever been to in 51 yrs just so you know
Got cheese sticks for my 3 year old. They have to be DAYS old, they are almost black in the outside. The inside is even hard as rock and a dark brown. It’s not cheese, it’s rubber. How disgusting. Goshen Indiana south 33 BK by menards
My Burger King order had way too much mayo sauce. My order was placed for a double Whopper with light mayo, ketchup and mustard.
Purchased a Whopper at the location in Port Orchard Wa. On Mile hill rd, It was cold, had only one small pickle, one small tomato and excessive lettuce. Definitely was not up to the regular Burger King standards. Just felt the need to let you guy’s know🙁
Take out order incorrect – tried to phone restaurant when I got home, nobody answered the phone. Husband cannot have dairy products, specifically asked for no cheese and no mayo on Bacon King Burger – both were on burger when we opened the package. Burger King #2933, Order #88, total paid $59.27. Store location: 2250 North Ocean Avenue, Farmingville, NY 11738. Is there anything that can be done to correct this oversight without my having to travel back to restaurant? Thank you for your assistance
I was at your store at 2495 dallas hwy marietta ga 30064 at 6.20am 05-25-21 manager was very rude it wasn’t the lady manager that normally help me the male that is there now young black male needs more customer service training
I think it’s sad you guys don’t respond to people when you get a complaint when you have a manager that calls a person out of their name and threaten to put their hands on them. It just shows that you guys go along with this unprofessionalism I called and made a real complaint I’m 52 year old woman and I worked in this type of business. And you hear somebody cursing out someone and threaten to put hands on them you supposed to respond it just shows you don’t care about your customers and you don’t care about your employee behavior but guess what I’m going to keep calling and texting until I get a response until you care
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The Bk.in Dothan Al @Ross Clark circle & 231 s First of its Fifty the window at the Drive Thu.is so Nasty and went today today to order and the intercom system was down BUTT the music was blasting onside ..Iv all ways love Burger King.but this store and the employees are NOT nice ..Thank you Larry Brock
At the BK in the Service Area of 33 NY State Thruway, Sloatsburg, NY 10974. There was not wiper ready at 10:00 am even though the advertisement mentions that from 8:00 am is available.
I would like to know if the flyers on deals can also add more cheese burger adds.
I’m a new employee got hired at East Peoria, Illinois and I feel that the General management discrimination to me because I’m an older man I was sent home on my first day because I was told I was a liability at my orientation I was told by manger that hired me that the GM didn’t think I should work close because I’m an older man so I truly believe that I’ve been discriminated against and I have talk to a lawyer and he believes so to told me I have rights so I’m going to file the right paperwork to start the process I just wanted to give you a heads up because it is the right thing to do you can reach me at +1309678xxxx if you have any questions
Yes me and a coworker had went for lunch at fort Gordon burger king we had a bad service with a supervisor that was taking customers order she was very ruded to other costumers
My Burger king Virginia Beach On princess Ann rd awful order and paid for a large fries received small and cold i am stopping the card payment
I purchased BK Buy One Get One for $1 this evening (Chicken and Fish Sandwich). The chicken sandwich was good but the fish sandwich was so over cooked it was hard to chew and I couldn’t finish eating it; probably reheated several times. I was extremely disappointed!!! I will never purchase a fish sandwich from BK again, back to McDonalds; they have the best fish sandwiches.
I was at the Niles, MI burger king. There were 3 cars in front of me and 2 cars in front of them getting their orders. The employee was taking at least 5 minutes for each car to get with them and take an order. I over heard the person taking orders, that she was going to slow things way down. It was stupid slow already. With 3 cars in front of me, and now no cars in front of them, took me almost 30 minutes to place and get my order. This is not the way to run a business
To whom it may concern,
Today is Thursday, May 20th at approximately 7:00 pm (eastern time). My total bill was $26 and change. This was my order:
2 whoppers with cheese (second whopper was supposed to be a dollar, 2 whopper juniors with cheese, 2 medium fries and a bacon cheeseburger which was supposed to be a $1. The receipt machine was supposedly broken, so I couldn’t get a receipt. I truly feel like I was overcharged. I will avoid going to the Liberty, NY location, I think this happened not too long ago where I was overcharged. Can someone please look into this for me.i
Thank you
Rita
Sent from the all-new AOL app for Android
Went yo romulus mi on Wayne Rd burgers and fries were cold they don’t answer thd phone there either sounds like fax machine dry disappointed with them
I am looking for a contact number or email address for Sunil Harod/Harold. I am an assistant to an old friend of his. My boss has lost contact with him and would like to be in touch again. Mr Sunil owned franchises in Dallas TX, Centeal Expressway location specifically. Please let me know how we can reach him. Thank you!
How can I get a refund on my gift card since I can not go to burger King any more
Store wase cleaned
Thankyou Daina store 1693 very friendly. He’s working fast
Went through the drive thru and order two delux hand breaded chicken sandwiches, one spicy and one classic and two medium fries. Got home and there were two plain hand breaded chicken sandwiches. Called and spoke to a gentleman and he told me to return them and he would fix deluxe sandwiches. It was 9:15 at night and after working 12 hours did not want to drive 30 min round trip to return them this evening. He said I could return them tomorrow. It was late I was hungry and was not going to return them tomorrow. Was not offered anything else in return. Very disappointed in his reply to the problem.
The Burger King service located in Miami Beach 1100 5th st, is terrible, Ema the store manager attended me but she did not know anything about redeeming a coupon from the BK App, she had me there is 1 hour and in the end I did not gave nothing; How sad that they changed the previous manager, the service at that point is fatal, terrible, they never know anything! they left me and my family without lunch! I think I will never go again!
I stopped at Burger King today and bought a fish sandwich and a chicken sandwich medium fries and chocolate shake. I looked on the back and was going to do my experience my Burger King experience survey when I tried to fill out the survey looking at my receipt it was cut off at the end of the receipt where it says your order number so I did not have the rest of the information to fill out the survey how can I give you all a good customer service rating when your own employees don’t know how to give proper receipts I am out of free whopper sandwich. That gets a zero for good customer service. Very disappointed when I wasted 10 minutes of my lunch hour trying to do the survey and call you and give you a good rating for customer service. Please tell the people in the workers at Godwin boulevard Suffolk Virginia that they stink when it comes to giving proper receipts and great customer service I’m sorry I had to do this.
Respectfully,
Veronica
burger king on missouri and rosery rd,. clearwater florida manager as a homeless drunk living in the dinning room !!! there all day all nite use to go ther all the time no more he is loud dirty drunk and as stuff all over the both customers leave upon seeing this lovely visual and top it off they feed him morning noon and nite anything he wants so he brings in other pals ie. drunk homeless and they eat free and smoke dope on the property asked the manger WHY she said she feels sorry for him you are losing customers and gaining a homeless shelter this man seems to think he now lives there soon maybe he will bring a cot to sleep over nite very wrong thought you should know they have cut the staff in half manger says the numbers are down no money wonder why thank you for your attention
My wife, who had a stroke, loves your croissants with egg, sausage and cheese.
I have been buying them for her for over two years , four or six at a time.
I had been going to the Burger King at Lake Zurich and since they closed, I had have to go to the store at Rolling Meadows.
Today I arrived at exactly 11:08 AM and was told by Sergio, he wouldn’t sell me six because it was after11:00 AM!!!
I was there two weeks ago at 11:20AM and had no trouble buying my usual six sandwiches and they even put the sausage on the side!!
I drove 8 miles to get there after my wife’s dialysis because she requested your breakfast croissant
I can’t believe Burger King would do something that unthinking and short sighted!!!
How come you don’t offer the French toast sandwich anymore. It’s on the drive thru menu board and also on the menu board inside. Also, I couldn’t pay with credit card, only cash inside, but can pay with credit card at the drive thru. I think that’s why there’s a line of vehicles at McDonald’s directly across from Burger King on market Street in Potsdam, NY. I use to be manager for Carroll’s hamburger in Poughkeepsie NY back in the early 60s and I never ran the business the way BK runs their business up here in Potsdam. Just saying… Henry Wallis Walters of Potsdam NY… With me, this Potsdam NY BK now has a rating of less than 1. Thought you would like to know…
Hi After visiting Burger King’s websites and verifying that Burger king restaurants Can be used In my area Redding CA 96002 I have found that all 3 Burger King restaurants in Redding CA 96002 have not been able to follow the instructions on the E gift card and redeem it for my purchase. I have contacted Burger King through the app and through an email I believe to corporate I am not quite sure but have not been able to get an answer or help or solution to my problem could you please Help me with this problem? I would really appreciate it thank you very much look forward to hearing from you soon thanks again
My daughter, 17 year granddaughter and I were at the Burger King in King, N.C. around 2:30 pm on Saturday May 15th. We went through the drive through. We ordered our food and used a coupon #9041 for 2 Whopper meals for $8.99, and also got my granddaughter some food. The employee said she was having trouble with her computer and asked us to hold on a minute. When we ordered our food, My daughter asked if we could substitute the small french fries for onion rings. We all 3 heard another female employees voice in the background say “no you can’t “. I want you to find out who called my daughter a and fire her immediately. Apparently she did not realize the speaker was still on and we could hear everything that was being said. We try to be a good example for my granddaughter so that employee had better be glad my granddaughter was with us or I would have gone into Burger King and taken care of that employee myself. My daughter deserves an apology for being called a from that employee. My daughter is the sweetest person you could ever wish to meet and did NOT deserve that nasty coment. Not only did that happen, we were shorted a Whopper. We had to turn around and go back through the line again. On our way back, a pickup truck pulled right out in front of us and my daughter had to slam on her brakes to keep from hitting him spilling my granddaughters fries everywhere so we had to order her more. When we got back to the window we were given our bag and started to pull off but still did not get the Whopper we ordered, and had to wait again for it. After FINALLY receiving our food we still were no given any straws for our drinks and had to ask for them again. We usually eat there every Saturday but you will NO LONGER GET OUR BUSINESS because of this. We are also letting other people know about the horrible service we received and also the nasty comment made by your employee. We have had problems with service there a lot but this was the worst. I hope that employee will be dealt with accordingly.
Your Burger King -11109 6903 Okeechobee blvd west palm beach fl 33411
On may 15 2021 I order 3 breakfast meal The hashbrowns were mushy like x your sandwiches went to thrown into wrap and fold it there was no coffee then they make coffee and then it said they can’t serve coffee I got two orange juicesEvery time I go to Burger King there is all black people their hair is never in a net they don’t have gloves on when they Touch the food Doesn’t speak English I had to repeat my what is seven times this is just one of the stores then 2949 north military trail west palm beach 33409
Again all black people that does not speak English filthy floors filthy bathrooms stinks like piss not clean at all
And 11989 southern blvd royal palm beach fl 33411 I go to make Burger King twice a week end my order is always get ed up all the time I don’t know how to read or they don’t know how to speak English what is the problem the health inspectors should come down specs or Burger King‘s
Thank you
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Went to your facility and was inform that they would not make the family pack for us. I’m very upset about this.
Bad service closing early. R no hamburgers meat hanging outside & always a problem with taking credit cards. Store on West Florissant & 270
Just had an uber order to Burger King on Crain Hwy in Glen Burnie MD lights were off. I noticed two people inside cleaning and went to drive thru window to ask if they were open and the girl ran off and hid. On a personal note the girls in their are ghetto as hell and never have their masks on and always have an attitude. I went there a few weeks ago and they were out of beef. This Burger King is always an issue
A receipt was refused to be given to me after they charged my credit card! Even if they would have wrote one out with transaction number and date on it…they refused! Said the receipt machine was broken!!!!! Location is Lincoln Nebraska, Havelock Burger King
60th and Havelock Avenue
The Burger King in Bradley on Kennedy Drive, 60915 needs to close, it is a poor reflection of a restaurant, today was the 4th time this month I was told we are out of biscuits? I want to know why so Bradley can have an explanation, many of my friends and relatives have warned me not to go there because of the piss poor operation, but i am 3 blocks from my place of employment, I dont want to drive across town to eat at a Burger King, if your signature breakfast item cannot be sold it needs to close, point blank, I am going to social media to ask who else has had this experience, you cannot have these TV commercials for just certain stores if this is not going to run correctly close it.
I don’t understand why you’re called The Burger King we have a place in valley springs California 95252 that is the worst most of the Burger Kings I ever go to are horrible you don’t pay attention to the condiments or the way it’s sloppily put together why not stand out from the rest of the hamburger joints and make your food edible there are so many people here are complaining about the owner and the management at the one in valley springs California it’s horrible I don’t understand your model please do something about your horrible burgers and change the way that they are made tell them to take their time put it together who cares if I have to wait another minute to make sure my food comes out great Burger King it’s in your name please address this stand out from the rest I am not the only one who says this!!
On April 28th 2021 my husband and I waited in the drive-up of a Burger King in Federal Heights Colorado for at least a half hour. We placed the order and the person taking the order kept asking over and over what we wanted. We paid over $17 at the window to find out the whole order was wrong, had to park and my husband went in, and argued with stupid help and would not correct the order so my husband threw the bag of food at them. Told them to go to Hell. Called Customer Relations 3 times and nothing resolved yet as of today May 10th 2021 and no phone call as well. They hire such stupid people to begin with so no wonder they can’t fill an order. Better to eat at
Arby’s and Subway. We are in our 70’s and retired and can’t believe horrible customer service and incompetent people. Will probably never see our $17 as well. Store #4268 needs to be closed for good and will call another phone number for Corporate in Miami Florida to get some action and my $17.
thank you my name is Patricia oliver I work for burgerking I cannot get into my isolve acct I tried over and over again I need 4 check stubs for business purposes please help me my manager she also tried my number is 912-713-xxxx my email is msolivexxxxx @gmail.com my security question is wrong
food very good but always warm to cool ( should be hot like white castle) !!!!!!!!!!!!! if not i quit,- customer about 30 years
Hello,
Usually we go to McDonalds but decided to try Burger King today in North Bend, WA (736 SW Mt. Si Blvd) The food was great but we are hesitant to return because multiple employees were not wearing masks properly which made us worry about food quality for our children. To clarify, they had masks but were very clearly not wearing over their noses in the drive through. I wanted to let you know as this may cause you to lose future business. We just started opening up our lives again and will continue being very cautious until the kids are vaccinated. Our kids love burger king more than McDonald’s they said so this was very disappointing about the masks. Please fix this so we can come back. Thanks.
Ok burgerking in bryan,ohio…hung up on me after I tired getting a refund because they closed early Wednesday night, n I could not get the burgers n other things tht I got,n I wasted 30mins off my lunch break n they hung up on me several time tonight which is Thursday night,I would like my refund! My name is Travis E York phone number is 41979xxxxx
Cant get a refund or call back about lousy service & incorrect order for a week
I when to bk located in Minden, La and when I got in line there was 3 cars ahead of me and a car order. I seat in line for 20 min and no one but the car at the order board had be waiting on and when I left because it was taking to long the car was at the window and no one else had place a order and it was at 4:10 pm when I arrive and 4:40pm when I left to long for someone to get waited on
I just ordered a BK XL meal, with a large soda, and a large order of fries, and a chocolate Oreo Shake. I DIDN’T get my large fries, my shake, my large fries, nor my large soda.
I also ordered a BK Quarter Pounder with cheese, a large order of onion rings, a large Coke, and a vanilla Oreo Shake. In this order all I got was a small order of fries, NO onion rings, NO large Coke, and NO Vanilla Oreo Shake. This order was processed tonight, by the Burger King Store on Knoxville Ave. in Peoria, Illinois. I am very displeased with your employee’s, and manager’s attention to detail.
Date: April 28, 2021
Subject: Inadequate and disappointing customer service
Mr. Schwartz,
First, let me start by saying, I’m a father of four kids (who love Burger King) and my wife. This information I am sharing is for “Burger King” and you.
This message is not to get anyone reprimanded. But, to help get customer service right.
We have a home in Creve Coeur, MO 63141 and try to frequent the Burger King located 12701 Olive Blvd, Creve Coeur, MO 63141.
This location is obviously convenient.
However, just a few days ago (evening shift), when ordering I was told the restaurant was “out of hamburger meat”.
Needless to say, I was literally speechless. A restaurant with the name “Burger” in it should never be out of hamburger (maybe I’m wrong)?!?
That was very disappointing, maybe it happens.
Last evening 04/27, I thought to give it another try, only to be told, can’t take anyone’s order because of computer issues. I understand, how our world is more digitize and things like that can awry. But, being out of burger meat is probably a greater problem.
That said, “thank you” for taking a moment to read my and other customer’s concerns.
Sincerely,
A loyal customer
My name is suhani tomar, I had downloaded the application of Burger King from which I ordered and now i want to cancel the order but there was no order cancellation option on your online site, please cancel my order and give me the refund
Hello
I like the BK in coeur d alene on Ramsey.I have noticed the the last few months floor is sticky ,tables always dirty ,counter is greasy.The kitchen area has food on the floor and looks dirty.This all makes it hard to eat at this place.Living in a beautiful city I would like to believe our fast food establishments would be just as nice and clean.
What happened to the Grilled Chicken Sandwich at Burger King.
5 cars pulled up this Am behind me Rte 51 Decatur,IL of which was Not open at 7am. Which the Hrs Start at 530am. Losing Customers as we Speak. Happens at this BURGER KING “ALL THE TIME!! ” 🙄
I was at your store in Brooklyn Park MN. The lobby was closed at 9 when posted closing was 10. Went through the drive through. Was told to pull up to the door, and the workers were watching a R rated movie, many naked men, and I had children in the car. This is totally unacceptable.
Unacceptable.. I was at one your Burger King located in Brentwood Maryland on Bladensburg Rd. On Monday 4/26/21 around 11a.m the workers were loud the older lady was walking around cursing I waited two to three minutes before someone took my order. When she took my order it wasn’t what I paid for I was so upset I throw it in trash I will never go back to this location again and I will let others know not to come there. I thought when you work fast food you suppose to be professional the older lady was slow and loud. I thought It was be fast if i came in but that was the worst experience ever . Very unprofessional if I had to rate this store it wouldn’t get a (000000) thumbs down
If I lost a family member do I bereavement leave?
We were just their about eleven We ordered our food we got ice tea but they put on the ice we asked for more and she told us it going to charge us for the ice this is on third 13th St., Burger King in Norfolk Nebraska girl that worked at fault current very rude
I was at a store in Sioux Falls SD and the staff treated me like a was a gorilla at the zoo. The lady who I suspect was the supervisor on duty had pointed at me 6 times and was talking about and laughing at me while I waited for her to bring my food out to me. I watched this and felt so horrible that I will never return again. I hope this never happens to anyone ever again and you can teach your staff how to be more professional for the future. This incident happened at the store off of 41st St in the western mall area. The incident was on Saturday April 24th at 8:20 pm I tried to call Sunday and nobody answered. I have never been treated so bad for ordering food for my family and me. I hope she gets fired or at least has consequences for treating another person the way I was treated. She was the girl with glasses and they had someone who wasn’t working in the kitchen with them. I am very upset with my experience and nothing will ever make up for how I felt in those moments she was pointing an laughing at me.
So I was to a BK in Jackson Tn. I pulled up and I asked did they still have the two whoppers for 5.00 dollars? He said no. But I could get a Bogo for 1.00. so I did. So the next week I went to another Bk and pulled up and asked for Bogo for 1.00 he then asked me if I had a coupon. I said no. He said that I couldn’t get that without a coupon. I said that I had just gotten one the week before at another BK. He said to got back to that Bk. I said. That I didn’t want anything and left. So am I supposed to have a coupon at some stores. And other stores don’t matter or are the people you hire lying to the customers to get out of work?
I bought a double whopper and the patty was burnt and not right at all.
Today April 24th at location
3975 w 4700 s slc 84118. I went to he drive up to pick up some breakfast. We put in our order and told the young girl we had a coupon for the items. I was told that she has to be told about coupons at the start of order. I politely asked her to start the order over then. She refused to do so, when I asked why she couldn’t the manager over rode her on the intercom and I was told to off and take my business elsewhere. I then asked for the mans name in which he refused to give me. I was told to off once again and told to take my business elsewhere. I want this manger fired and I will never return to any Burger King again unless actions are taken.
I was charged on my debit card and I did not even order anything to eat infact I was not even their and I did not do any online order rather will I see a refund return on my account ? I’ve talked to the manager she said she would refund me but still have not received the refund.
Call me please at 678280xxxx
Wanted to try your sourdough king but it was not great…. tastes like plain white bread barely grilled so bread feels stale instead of toasted… there was no onion like the menu said and one dry patty with one slice of cheese is disappointing… I always buy your bacon king which is great… this however was not
In Jan. 2021 a folded piece of wire was lodged in the Impossible Whopper I was eating. I had to go to Geisinger Medical Center for a tetanus shot as a result. I showed the object to Nanticoke, PA who said they would pay for this shot, however they never paid it.
Why is BurgerKing closed again – this is the 4th or 5th time this month (April 2021) we’ve have experienced all kinds of problems with this BurgerKing located in Amarillo,Texas – 1314 So Ross St – you have a woman Manager there that is soooo rude – slow – never gets orders right – and she gets nasty with customers- windows are broke out- patched up with plywood – they close at 5:00 pm ( central time) because they have no night crew – nobody wants to work for BurgerKing Karen ( real name Karen) this old lady does not grill the meat – she deep fried the sausage – the hanger patties – they are dripping grease – we’ve complained – many times – they are closed this morning again – your protocol doesn’t work- take complaint- appolgize to customer- call manager at said location – doesn’t work the manager is the problem- everybody is on social media asking to boycott this place – just awful – nobody answers the phone- restrooms stink- nobody cleans tables- employees don’t wear masks or hair nets – takes forever to get your order- I would really appreciate a real reply – and get some district managers in there to fix this – there’s lots more to complain- too much to post- next is the media Being called and put in the newspaper and television- please let me know- McDonalds 1 block away is making a lot of money – I wait patiently for reply
The woman/employee on duty at the Burger King this morning Thursday, April 22, 2021 at 7:30 a.m. on East Milan St. in Mexia, TX. was extremely rude and disrespectful to my son. She only tried to change her attitude when she saw me. I am not sure of her name but she had brownish gray hair and glasses. I hope that she will be reprimanded
Joan Smith. Just got a meal on bottom of Skyway in Chico, 20 dollars for terrible fries and old cold burgers ! Too much money to be spending this much money on this awful food! No receipt was given! You should be ashamed at asking for this much money for this.
Why do they tell customers most the time the Milkshake machine is down in Saluda South Carolina. That is ok cause I went next door to McDonalds and the had one of the best Strawberry Milkshake and I also bought. Burger and fries. Your lost is McDonalds gain so you need to replace employees or buy a new machine cause this happens way to often and by the way heard Bogangles coming to Saluda so you decide what you need to do
I have never had burger king this horrible in my life. It has always been one of my favorite places to eat if I am eating fast food but today I was completely disappointed. From the ride service at the drive thru to the fact that all of the food we ordered was not even edible. My husband had to go in 3 different times over our order & even after all of that we still couldn’t eat it
Went to the Port Orange Florida on Nova Road Burger King three times that got my order wrong waited a half an hour in line because their quote there are things weren’t running there headshot
I am a consumer at the Burger King on Bloomingdale in Brandon Fl. The air conditioning has been out for over 2 weeks. It has been stifling hot and unbearable in there. Until this is remedied I will not return.
Thank you for addressing this unsafe issue promptly.
Went through drive through lady at the window was coughing so bad she left window. She coifed in her hand came back no gloves on gave me order. While the order was being packed the gentleman had gloves on with mask hand touching mouth and handeling my food . Then gave my order to the window attendent she was putting her mask on no gloves or washing hands . I parked my car and walked up to the window and gave back your food with out asking for refund. This place needs to be checked out for the virus.
Burger King. I thought that the Popeyes on MLK was bad, (I stopped there yesterday and it was closed, had to drive to the one on Kings) but our experience this morning at Burger King on 60 in Brandon, just West of Parsons, was a total disaster. There was a long line, no one took our order so when we got to the first window, the guy there took our order and was yelling at a woman that was supposed to be taking orders, The employees were yelling, cussing and cursing (MF and F words). When we got to the second window we had to wait while our order of 2 sandwiches and 2 coffees was prepared as we watched the manager doing absolutely nothing. No intercession with the employees, no help, just standing around. Employees at both windows who were empathetic, apologized for the problems and stated that they are quitting. I can’t blame them, obviously this is a management failure. We were there, sitting in our car for over 25 minutes while people behind us were driving over the curb to get out of line and go somewhere else. Through it all, they still got our order wrong. Who ever owns this franchise needs to get off their butt and visit his investment.
Plastic wrapper in my sandwich 2nd email attempt.
I live in albany ga and burger king on 802 s slappey workers are loud good ratchet and rude
The BK located on western ave albany is not a true reflection of a BK. The food does not have thce deco
2 for $6 special was flashing on the order marquee . But the gentleman taking the order said corporate sets the sign but they do not honor it. This was the Pipestone rd. Store in Benton harbor mi. 49022 at 7pm Sunday 4-18-21 .
Everything we go to burger King either no burger cuz the grill broke down or something this time and it wasn’t the fault of the girls but only 2 workers and everyone was waiting about 20 to order then another 10 to get your order maybe hire or get workers from other burger kings
BK, Kodak TN, Hwy 66 – Seating closed, 1st time thru the drive-thru no Wopper Jr sandwiches in the bag, 2nd time thru the drive-thru only catsup on both. We asked for no catsup. While we were there for lunch we noted 2 other customers with order problems. Visited for lunch 4/17/2021.
The Burger King in Detroit on 7 Mile and Greenfield should be shut down. I am currently in the drive through line with five cars in front of me, three cars behind me just to be told they’re in the middle of a shift change and not taking orders. I’m surprised the speaker is working this time because my last three visits, it wasn’t working and there was a handwritten sign posted on the speaker. Once you maneuver through the glass and debris to exit the drive through, you have to pray all tires are intact.
We visited the Greendale Indiana Burger King today, will not return ever again. Inside dining area was filthy! Tables had not been wiped down for awhile! Cook that was working in the back had his mask pulled down not even covering his mouth or nose. They ended up closing the lobby because they were out of $1’s and no sign was placed on the door to let customers know the lobby was closed, so people were knocking on the door. Employees were very loud with their conversations, we were the only people in the dining room, as they had closed the lobby after we came in, but still was not a pleasant experience. Won’t return to this location. They made need so inservicing on customer service, cleaning and just all around restaurant operations.
I have a picture of the food I got Friday April 16th 2021. 1st it was wrong, I tried to go into lobby, no entrance and nobody even came to door. The drive thru was long enough the 1st time. I called the # on receipt, no answer… I have a picture of the disgusting item with a PLASTIC WRAPPER inside the breakfast sandwich!!!! Totally disappointed and sick to my stomach!!! More upset my complaint and concerns are going unanswered!
Burger King on River Street Wilkesboro NC gave me the wrong sandwich at 10:50pm. After getting home 15 minutes later I called to let them know I had gotten the wrong food and instead of an apology, the manger “Brooke” asked me to bring the sandwich back it to refrigerate it until I could do so.
I have two complaints. The first one was yesterday, 4/14/21. We went 8:10 pm, and door was locked so we got in line at drive thru and 4 cats ahead of me, I waited 35 minutes before I ordered . One of the cars in front of me left and four cars behind me. I would have left if I was not getting food for someone else. The next complaint was tonight, 4/15/21, around 8:15 and I went out in to order and two employees screaming and cussing at each other, ignoring me, another employee came over and asked what I wanted and could not hear me. I sincerely hope every Burger King is not this way, The BK on first complaint was Forsyth Rd Macon GA and the second one was 3820 Riverside Dr.
Been living in olathe 41 years. Todays experience @ BK #17451 WAS TERRIBLE. Corin did a great job taking the order & my money. The sandwhich was a disater ,not dressed properly, then LISA WAS EVEN WORSE DISASTER…DISRESPECTFUL ,INTERRUPTIVE , FAILED TO LISTEN….TERRIBLE… CUSTOMER SERVICE SKILLS…Chris the mgr. Defended her.. WRONG….HE DID GIVE ME A CORRECT SANDWHICH…EVENTUALLY APOLOGIZED. WAS MORE CONCERNED QIRG OTHER THINGS THAN ME. SOMEONE SHOULD CALL ME
Hello my name is Loretta Talley I just stopped at your location in Aiken sc. I was sent a free combo meal card from your corporate and I went to use it and I had co workers with me they ordered and than I ordered mine and the lady told us to pull up to the window and she took my coupon and didn’t even allow my co workers to pay for their meal. I than went into the building to see what was wrong and the 2 employees was talking about us saying the coupon was fake which is not professional. I than let the worker know hello I’m standing right here I hear you. So than my co workers was very upset so they decided to not get there meals. We decided to go to another fastfood place. I feel I was treated very unprofessional and would like to hear back from someone at the headquarters. Thank you have a blessed day.
I win a ps5 dark soul code I have the email about it in 10/26/2020 at 4:20pm still don’t receive my code you company is committing a fraud I just want my code nothing else
I was at Burger King in Jackson Georgia today. I bought a whopper your signature sandwich. This whopper was the nastiest burger i have ever seen. I could not eat it! I took pictures of it and would for you to see what I’m talking about. Its sad that this store can not make a whopper. Its not the 1st time this has happened at the store in Jackson Georgia. Its really Pathectic to be honest. If you dont believe me you guys should do a surprise visit and see for yourself how bad this restaurant is. I promise you you will be very disappointed. I have gotten to the point to where im going to file a complaint to the Dept of Agriculture on the store.
Burger King
Hwy 219
Newberry , SC 29108
Twice we’ve went and the internet says they have 2 crispy chicken for 6. But when we get there they don’t have it. They shouldn’t have it on the internet if their not going to honor it
My complaint better come up today or you’re going to be having major problems tomorrow I will start a massive revolution against your company.
One of your employees over here on Union Street told me to off and die because I had a objection against Biden so if that’s the case with your company I will make sure me and my multi-million friends will have a boycott on your Burger King stores do you understand the words that are coming out of my mouth right now she told me to off and die because I made a statement against Biden is to how they could not have the store open to where I could walk in because I don’t have a car right now because of biden so if your employers are going to tell me to go off and die I’m going to make sure me and all my Republican friends will never ever go into one of your stores ever again do you understand the words that are coming out of my mouth right now I will make sure of it they’ve already boycotted all kinds of stores so if you don’t like Republicans I will make sure me and all my friends never ever once come into one of your stores ever again not the military not the cops not anybody ever again
In Spanish…Pase una experiencing bien desagradable con El trato hacia mi persona Como Hispanic por no dominate bien El ingles. Se burlaronnde mi y hasta El gerente tenia Los microfonos abiertos y se escucharon a tres vices burlandose de mi por que no entendian mi pedido. Soy ciudadano Americano y llevo 45 años comiendo en Buerger King. Para mi no hay hamburgers Como Los de ustedes. Y Nunca he cambiado de idea. Realmente es frustrate Como in gerente y sus empleados se.pieden burlar de un Cliente fiel de Burger King. Aparte de que no dejame expresarse en El pedido y rrapido estan diciendo ” ya termino”
En vez de decir “deseas algo adicional”
Estoy muy disgustado. Fue en El Burger King de Langhorne, PA.
Hi, My name is Matt Reynolds, I live in Beloit Wisconsin.
It is 3:00 pm Sunday April 11th.
This issue has happened to me a couple of times now at the Burger King located on Milwaukee Rd. in Beloit Wisconsin, they tell me i can’t my order because their card system is down and it will take roughly 15-20 mins to get it back up and running again. I’m paying with cash not a credit card. Both times this has happened it was at 3 pm on a Sunday. Is this a coincidence or what ???
I just wanted you to be aware of this inconvenience for me, and you lost a sale. You might to look into this problem.
PS, I like those Big Fish sandwiches.
Thank You.
Matt Reynolds
4-11-21.
Hi my name in garfield martichuski and I wondering y you not putting a bk back in hinckley mn you should get some one out there to rethink your I deal not to build a new store it half way from the twin city’s mpl St. Paul and duluth and hwy 35 go right bye there it a money maker if you look how busy it is there you relies how busy it is around there thank you
The local restaurant in 94585 zip code did not charge the correct price for the recent BK offer. Buy 1 whooper including the Ultimate and get 2d for 1$.
The restaurant says they used the keys /or register buttons and the total was over 8$. They were not able to correct the price and we had to drive through without a satisfied customer.
I ordered the chicken fries for the first time and they were dried out. They were not cooked fresh. I also ordered the original chicken sandwich and it was over done. Too dark, not fresh. Judy Self, xxx Knob Crossing, Madisonville, TN 37354
I waited for over 20 minutes in line at the Burger King in Hanover PA. The drive thru NEVER moved even one car ahead. I don’t have ALL day to wait for them to take customer orders!!!!! I’ll NEVER go back because evidently all that work there are incompetent employees!!!!!! Thanks for ruining my lunch because I NEVER got a chance to order. The worst employees I have EVER saw!!!!
I came to burger king on may and I-240 in Oklahoma city Oklahoma and ordered a #1 with cheese no tomatoes and heavy onions. When I got home, my sandwich had no cheese and I didn’t get heavy onions on it. When I got back tonight ( Friday April 9 ) they only replaced the sandwich. When an other places mess up my order, they replace the whole order not just 1 item. And to top it off, I had to deal with a rude employee. So you guys have loss my busines forever.
Dear Sir: I have never been in a more disgusting Burger King than the one in Daytona Beach on Atlantic Av . Near the Boardwalk. The entrance door was filthy , the floors dirty, it was dark , unfriendly atmosphere . They only accepted cash which was suspicion in itself. They had no breakfast biscuits , so I ordered a croissant,I also ordered a soda, they had no ice for my soda . Which is difficult to believe. I just said forget it and walked out , who wants to drink a warm soda? I just said forget it and walked out. I noticed an elderly customer (gentlemen ) standing . He had already ordered and seem tired as though he had been standing there for awhile.
The Drive thru was shut down .
It seems this Burger King needs to be shut down. Gives me the feeling they probably have roaches crawling around the food. I’m sure the staff would love ythat since they probably could make more on unemployment at this time.
Needless to say , I will never order from there again.
Sorry, I used to think Burger Kings were a lot higher prestige than other fast Foods . My husband would only go to BKs . He said they had better food and cleaner .
I would think Burger King would want to continue their good reputation, but a lot has changed . Some if it due to this Covid .
I am Sue Price ..
How do you not serve hot coffee after breakfast hours? That is the most bizarre thing I have ever heard of in my life.
HEY THERE IVE BEEN TRYING FOR A VERY LONG TIME TO GET MY W2S FROM THE BURGER KING ON THOMAS RD WEST MONROE LA WITH NO LUCK IM RUNNING OUT OF TIME TO BE ABLE TO FILE I NOW LIVE IN BATON ROUGE LA 70808 SO I CANT JUST GO IN AND GET THEM IVETALKED WITH ALL THE MANGERS AT THAT BURGER ININCLUDING THE TOP MANGER THERE PAM IVE EVEN EMAILED YALL AND TRIED CALLING CORPRATE AND STILL DONT NOT HAVE MY W2S AND IVE YET TO BE ABLE TO SPEAK TO ANYBODY WHO CAN HELP ME AND I KNOW FROM EXPERIENCE THEY NEVER EVER HARDLY ANSWER THE PHONE AT THAT BURGE KING
I am really really really disappointed with my last service at location 1996 in Aurora CO. Hasn’t been the first time either but it is certainly my last and I would like to submit a complaint and would like an apology from the manager at the location.
Went to BK on Ritchie Hwy and mountain road today, was told they had no soda( no explanation) and no onion rings ( again no explanation). This is not a way to do business. There was also a lot of laughter. I don’t want anything but for you to correct this.
We just got a brand new Burger King in Elkrun Iowa was very excited the service is not good and the food is awful it’s not even warm and you have to wait 1520 minutes and it’s all a bunch of young kids or something running it there’s all kinds of complaints on Facebook! I hope you guys can fix the problem!
The district manager at the Burger King in Willows needs to train the employees the difference in the $20 dollar bill and the $10 dollar bill. My purchase was 8.00 and change. I should have been paying a attention but I was thinking the worker knew a $20 from a $10 dollar bill. I am still owed $10.00 but I have no proof because the worker at the drive thru did not give me a receipt. Plus I was given cold tater totes.
Mar 26 I used a $5 croissan’wich coupon and was charged $1.49 upcharge to substitute orange juice for coffee. (Not happy that it was $1.49 instead of 49 cents but dismissed it as an error not worth going back and fussing about) Ap 2 used $4. croissan’wich coupon and was charged 49 cents upcharge to substitute orange juice for coffee. (Good, back to normal) Ap 6 used $5 croissan’wich coupon and charged $1.49 uncharge to substitute juice for coffee. This time I pointed out with cashier that it had been a 49 cent uncharge for substitution before and simply got repetition of charge for orange juice is $1.49. Called manager from home and got the same response. Orange juice is $1.49. What’s up? It’s $1.49, then $.49, then $1.49?
I stopped at two Burger King establishments in Palatka Florida. The first was “out of meat” and the second was telling people that whoppers would be 10 minutes but then announced cheese burgers would be 15 minutes. How are restaurants called Burger King out of burgers at multiple locations on Saturday afternoon??
Store #11803 is not giving back exact change claiming there is a “ national coin shortage “ and there NO NATIONAL COINS SHORTAGE! I own a business in our little town and there are several banks here and many businesses and NOT ONE BUSINESS OR RESTAURANT is having problems getting change so I’m not sure why they have that sign posted and are shorting people money? .04 per customer add right up and is stealing !!
My husband and I are so mad. He drove to the Blaine Burger King and waited for over 40 min . He was told no one came in to work. He was told to wait some more. Well he never got anything. This is happening almost every time. I guess we will be going to another drive through. I was really looking forward to a breakfast. What can you do to fix this?
I called the GM of store #4548 on Babcock Rd in Palm Bay. FL, I was telling him my experience, and he hung up on me. I am Appalled!!!!! not to mention my food was less than par. I am extremely upset by his behavior! I will NEVER again eat at ANY burger king again EVER unless this is boy is fired IMMEDIATLY!
I order two bacon Croissant sandwich with no egg & they were cold! Also ordered French toast sticks. They were so hard you couldn’t eat them. I can’t believe I came off program for this poor quality food!
My husband went to the Burger King drive through located at 8699 W.
Sahara Ave., Las Vegas, NV on 4/1/21 at approximately 7:40 pm. He ordered a Whooper Jr with cheese, no onion or tomatoes add extra pickles and another whopper with cheese. The service is extremely slow there and he did not receive a receipt. Mind you, my husband saw everything on the screen, and it appeared to be correct. When he got home though, we realized neither burger had cheese and mine which was supposed to have no onions or tomatoes had both! I am allergic and could not eat it. This is unacceptable, and this is not the first time it has happened to us at this location. We go there because it’s close to home; however, you’ve lost customers now because of poor service and lack of following what is ordered by customers. This could have caused a serious health reaction.
ON 3/23/21 I WAS AT YOUR STORE #27763 AND ORDER 2 WOPPER JR. SANDWICHES WITH 2 SM FRIES WITH A COUPON #6618…AT THE TIME I ASKED THE GIRL IF I COULD SUB THE FRIES FOR A 2 SM ONION RINGS AND THE GIRL TOLD ME THAT I COULD……I’M CHECKING MY BANK ACCOUNT AND NOTICE THERE ARE 2 CHARGES FROM THIS STORE ON THE SAME DAY SEE BELOW….
BURGER KING #27763 POS PUR RF#000048 BEREA KY 2092 $5.44
Hold: Payee Name: BURGER KING #27763; Reason: 747152 $4.35
I DO NOT HAVE ANY KIND OF RECEIPT FOR THE $4.35 CHARGE….
PLEASE DON’T TELL ME THAT YOUR EMPLOYEES ARE HELPING THEMSELVES TO A CUSTOMERS BANK ACCOUNT….AND PLEASE DON’T TELL ME THE THE CASHIER TOLD ME THAT I COULD SUB THE 2 SM FRIES FOR 2 SM ONION RINGS THEN TURN AROUND AND CHARGED ME ANYWAY…THAT IS BULLx….
I KNOW WHERE THE $5.44 CHARGE CAME FROM AS THAT IS FOR MY MEAL BUT WHERE IS THE $4.35 CHARGE COMING FROM?????….THE ORDER NUMBER FOR THIS TRANSACTION IS 71 DRIVE THRU ACCORDING TO THE RECEIPT….WHAT IS GOING ON WITH THIS TRANSACTION????….GIVE ME BACK MY $4.35…IF YOU DON’T…JUST ONE MORE REASON “NOT” TO SPEND MY FOOD DOLLAR AT BURGER KING EVER AGAIN….NOW I WANT TO KNOW WHY IS IT TAKING SO LONG TO GET TO THE BOTTOME OF THIS PROBLEM…….AND I WANT TO KNOW…DOES BURGER KING MAKE IT A HABIT OF STEALING FROM A CUSTOMERS BANK ACCOUNT……THANK YOU
Why I will probably never eat at a Burger King again. I do like the whoppers and chicken sandwiches, BUT nearly every single time I go to BK I have some kind of problem with my order and/or attitude of the servers (including managers). When I try to get my order MY WAY I am made to feel that I am being unreasonable even though I am polite and simply want what I ordered. I literally have dozens of horror stories concerning wrong orders and how horrible I was treated. My wife and I have yet to get an order correct or treated as a valued customer in the year 2021Stay away from Mesa, AZ BK stores. My fault though for not leaving a long time ago. AND yes I made complaints to managers.
Everytime i go to burger king on broadway in little rock Arkansas it looks filthy in the place and the bathrooms are ridiculous
Why is the walk in door always locked so it is drive through only western in Jacksonville NC so frustrating
My name is Curtis Holmes I need somebody to contact me I was a manager for the Palm Bay store and was fired under false pretenses I was not given my raise after becoming a manager two other employees crew members are being promoted to managers there’s a problem and I need somebody to call me 321 895 xxxx
My boyfriend works for burger King and today he wasn’t feeling good he was running a high temp and throwing up all night and even this morning and the burger King he works at is forcing him to come in.
I’ve gotten old food all this week from Burger King, and three times with no recipe so I got no satisfaction. Opdyke road two locations, Bloomfield, Auburn Hills, 14 mile troy Michigan, and another in Troy , and workers need to be more respectful, told me don’t come no more, cook it myself if I want it fresh.
I visited Burger king store#14194 in schenectady ny last night 3/24/2021 and ordered food and as my daughter and I were drinking our sprite we opened the cup and saw what looked like animal hair! I took pictures and video.I called the store and manager kevin thought it to be funny which then I got very upset and told him this was no laughing matter! I need answers and am watching for any sickness god forbid!
We need a Burger King in the 70447 zip code area which is Madisonville, La/Covington, LA. We have a McDonald which is always busy and not as good as Burger King. It’s a well populated growing area along I-12 highway. Please consider building a restaurant in this area
I was standing at the counter about to place my order, behind the last customer, when I was told by the person behind the counter, we are no longer taking orders at the counter, and I need to go to the drive thru.! I asked the lady why she didn’t tell me this when got in line 10 minutes ago.
She said I am telling you now! Needless to say I won’t be back to burger King.
This is not right!
Burger King Decatur Blvd. Las Vegas, Nv. Closed today, no reason. Dirtier each time I visit. Help is very slow and unkept. Food is cold and sloppy when served. Really gone downhill.
The location in Williamsburg, VA off of Monticello is the WORST! The last 3 times I have gone they are not “accepting” orders. GET With IT, I mean really??????
I am appalled!!! On March 14th while working for burger king, I was threatened by a business partner in our adjoining gas station, the gas station attendant. I was walking to the bathroom and the older woman yelled at me (I had no previous relationship) “If you track mud on my floor I’ll mop the floor with you!” I felt my life was threatened and I was quite upset so I said “Ok granny” saying as little as possible and trying not to engage the aggressive woman. I called the police and told my manager after using the bathroom and told them what happened. Now 3 days later, I just got an email from regional Sherry saying I am terminated for not portraying a “positive enough image” while my life was under threat of harm! I was too disrespectful while my life was being threatened!!! Sherry said to my face the day after “We care about our employee’s safety” yet the very minimal/mild response I said in the heat of threat of danger, she fired me for being unprofessional when my life was at risk. I am completely disgusted by this company’s response to a deadly threat against my person.
Hi I went thru drive thru at one of the location just ordered 2 meals and a large fry. I got one sandwich and missing the chicken sandwich which my whopper I ordered with cheese but had no cheese. How do I get a refund?
A receipt was refused to be given to me after they charged my credit card! Even if they would have wrote one out with transaction number and date on it…they refused! Said the receipt machine was broken!!!!! Location is 4 Warrensville Center Road, Bedford, Ohio 44146.
I have a complaint about location #3439. Was told they couldn’t fulfill an order with a coupon.
Nanticoke burger King is getting ridiculous as always ! I placed a $26 dollar order and they can’t even make sure everything I paid for gets put in the bag , considering I did purchase it ! Bad enough I had to sit there for a half hour because they can’t manage the store at night time ever! I asked for WELL DONE BACON ON MY SANDWICHS ALONG WITH ALL FRESH FOOD AND THEY COULDN’T EVEN DO THAT ITHER OR PUT THE PROPER AMOUNT OF BACON ON THE SANDWICH THE WAY ITS SOPOSE TO BE AND THEN I CALL BECAUSE IM MISSING FOOD AND I WASNT EVEN DONE TALKING AND THIS IGNORANT GUY HANGS UP ON ME SO NOW I HAVE ICE COLD FOOD AND HAD TO DRIVE BACK BECAUSE THEY CANT EVER GET MY ORDER RIGHT THIS IS WHY I DONT GO TO NANTICOKE BURGER KING ! THIS PLACE IS A REAL JOKE!
Burger King on Gordon Highway in Augusta Ga needs to be closed down until there is professional help and enough help to service the customer. We waited in the drive thru for 30 min only because we had given them our money. The customer service was horrible.
Waynesboro store 14197. The new company that tiok over is changing receios to cut cost. They did the manager dirty . He had no writes up on any verbal communication of anything wrong. Then just go in and demote him and send to another store. Thank god he came to his senses and just quit. Did contact a lawyer for being discrimated against. It will be consider a fieceabe resignation. And will get unemployment benifits. . But the new gm Samantha and two of the other managers are using drugs. They all admited this to one of the employess there. Sam is rude to the customers. Staci one of the other manger is rude to customers. Check back on all the guest trac comments sam has many mention by name . And she is store manager material. So sad you allow a franchisee to run you goid name (Burger king ) in to the ground. Just wait and see. I have allredy told everyone i can about burger king in waynesboro.
I am contacting you in regard to new preventative measure you can take to make sure your clients feel safe whilst they work out in your gyms.
There is a new NASA-Based ActivePure Technology which rapidly eliminates 99.9% of Airborne SARS-CoV-2 Virus in FDA-Compliant Military Lab Tests.
In layman’s terms it is an air filter unit you can plug into the wall which eliminates concentrated airborne SARS-CoV-2 virus in an enclosed setting in just 3 minutes.
Testing of the ActivePure Technology was conducted by one of the world’s Top Biosafety facilities, the University of Texas Medical Branch, which primarily tests for the U.S. Military and the Center for Disease & Control.
I believe this new technology would help your clients feel much safer having air they can trust!
The Air Purifier looks like this & can eliminate all airborne viruses up to 3000 square feet, if you need a larger area covered simply plug an additional filters in.
Establishments that are currently using this technology are advertising it at the front of house & receiving an excellent response from the general public.
Please contact me via this email or by phone on (321) 999 xxxx, if you would like to discuss this further
I have so many complaints about this one Burger King down the street from me. Is the Burger King on General Booth Boulevard and Dam Neck. First complaint they have the rudest employees that I’ve ever seen. Not just one all of them are rude to no end. Second complaint she’s going to stop selling the caramel frappe then you need to take it off the menu. I will never go to that Burger King ever again. Dirty, trashy, and so disgusting.
Waited 12 min for my food. Because a car infront of me was chit-chating with another group of young kids. After 12 min was finally my turn. I asked the girl on the window why did it take so long and she said because they were ordering food. 2 -3 employees gave them handshake through the window and even took a empty plastic bottle to trow away! When I asked where the Manager is the girl told me that’s her. Named Paola.
Where is the safety (Covid 19).. Burger king at
9201 South Dixie Highway
I had a sandwich thrown at me by a manager who would not give me his name or receipt it hit my car caused me to hit curb , corporate is not doing anything about it I need to talk to someone above corporate.I am shocked by the behavior of manager and how corporate had handled this
Please give me a call 214-334-xxxx
The contact number is a joke! They are out of the country .I called the corporate 866-394-2493 goes nowhere! All they do is send the complaints back to the store you are complaining about.If they want to call back they will if not oh well! We will never go back there again…
I want to file a compliant on the manager at 4241 Augusta road Garden city 31408 on the block manger at this store she very rude towards us the people’s that come and buy foods every day, plus the hiring manager has a boyfriend which she let him get free food every day when he and his friend come in here every day, the hiring manager sit here and talk about people’s behind they back as well people’s do not deserve to be treated like a anmial and that is wrong it ya do not act towards her miss treating other wrong then I will take my own actions by filing a lawsuit against Burger King store, I think ya need to write her up or or suspended her or fire her, something need to be done with this manger at this store, all manger pose to be treated right not like a dog, she might need to be fire this is not the first time I file a compliant on her at this store, now If your do not do your job my attorney will make sure he that she never worked at any Burger King ever again, my name is Antoine Frazier and my number is 531-389-xxxx and email is frazierantxxxxxx @gmail.com
Hi my name is Roshell Loadholt I’m contacting you concerning an issue I’m having obtaining my w-2 tax form from 2019 I have contacted the store and I’ve also contacted the Atlanta office as well I’ve left my contact information with the receptionist several times I haven’t received nor been contacted concerning the matter if there’s any way that someone can help me resolve this matter or I will have to contact the IRS concerning this
I work for your company Burger King and it’s in Parker,Az an the general manager still has not put me on your payroll or gave me a clock in number. I want this job and I have contacted my district manager an informed him of how the general manager is treating me also I have worked double shifts and I was jumped last week an my right eye was swollen shut an still went in an took the general manager talking with other employees about me, I was only payed $60 for working three days under the table since she didn’t have me on payroll an it’s very bad when I’m owed total of $750.00 for the hours an days I worked an covered shifts I did please call me at 928-662-xxxx my name is Christina Blankenship I’m looking for someone who’s in corporate office the head bosses so I can get paid what I’m owed an I still want my job, I even had to drive to another store to get large cups for my store
Really would love to have a burger King in ore city Texas.
I have made numerous complaints about a manager at your restaurant at Lewisville Tx on Valley Ridge rd where a manager thru a sandwich that I was trying g to return and refused to give me his name or give me a receipt nothing had been Adobe about it , I need some one to please get ahold of me .
Hi my name is Jalona ferguson I worked at Burger King on state road 16 in St.augustine fl, I have never received my w2 through mail I was contacting to see if I would be able to get another copy but sent to my parents
Hi my name is Jalona ferguson I worked at Burger King on state road 16 in St.augustine fl, I have never received my w2 through mail I was contacting to see if I would be able to get another copy but sent to my parents house at 925 South orange st in st.augustine go
Good morning. My husband and I are retired and live in Rhode Island. My husband is being treated for lung cancer. After a recent chemo treatment, he wanted a Whopper, so we drove to the nearby BK. We ordered him a whopper. The gal asked if he wanted cheese, he said yes; she then asked did he want bacon, he said yes. He then said he wanted a medium fries and a coke. We drove up to the window and they said it would be $13.70. I was stunned that it cost over $13!! I guess we are not used to paying Applebee’s prices for fast food. We can get Subway for the 2 of us, with chips for less than one lunch at BK. I’ve been with my grandchildren many times over the years and never spent that much on one fast food meal. I guess we will be eating elsewhere. This is beyond a retiree pension.
I went to Burger King store 8744 at 3:37 and I ordered chicken fries two junior whoppers and my whoppers were cold they were not hot they were barely even warm I want to contact the office instead of complaining to the store because they don’t normally take care of it nicely the girl at the drive-through was rude I was upset Because I got a half hour drive home and I really want something to eat hot fast food should not be cold fast food thank you…
The manager at Burger King on hwy 14 in lake Charles was very rude to my 16 year old son and said he looked lazy
Manager was very rude to me cause I told them they gave me the wrong sandwich. Just kept yelling at me about what I ordered and as I was trying to tell her she kept cutting me off. I said something to one of her employees and he told me she’s like that with other customers. I told him that’s not how you talk to your customers and he apologized. She obviously shouldn’t be manager now work with the public. This was the Burger King in Pembroke mass. On church St
Store # 15705 ; 1830 east Main Street.
On date 02/26/2021 at 10:19pm drive thru ordered food, the cashier was out side with her boy friend probably in silver Honda Accord 2004 shape, she was out side took my order while on hanging in parking lot. When time to pay she forgot my order bcz she did not added on computer she took order verbally.
Well I repeated again and paid money, unfortunately I got cold food. And hard strip French fries. I ended up throwing my food in trash. I wasted my money and time. Now I wana ask you did she get paid for visiting her boyfriend?
That was my last trip to Burger King.
Do I deserve cold food when I paid for it?
She is ruining customer service
Who will go back after this service
I visit burger king 540 n Belair rd Evans GA. on 2/25/21. they charge my card for $8,74. my card receipt showed that it was taken from my card. they said it didn’t go through and wanted me to pay again. I showed them my phone that showed it was taken out but they refuse to give me my order. I need a refund sent back to me. i have a copy of my credit card receipt.
Had a bad experience at the Burger King on university blvd. Manager has a nasty attitude and I will never spend a dime in another Burger King ever !
In your flyers Coupons for hamburgers you do not have one for the impossible burger for Burger King and here it is a lint! Bad call on y’all! So disappointed!
I have not received my W2. Can you please email a copy to lynnmxxxx @gmail.com she is my tax preparer
I have decided to stop going to any burger kings store in the Los Angeles area. The food is not cooked fresh the cook it a micro wave it. You can tell because the bun is hot to the touch. On my last complaint then they started just micro waving the meat. I loved the DK chicken sandwich but it tastes like rubber when it is cooked and then reheated it in the micro wave. The Habit cooks all their food to order and I do not mind the wait. good bye forever!
I would like to know where my w2 is I need to do my taxes and am waiting. On just this one my address is xxxx willowwood kingsland Texas 78639
Wendys would like to thank you for your previous customers that are coming to their resturants!!!!!!!
I stopped at BK store #25550 drive thru and placed order, no problem ordering, after a wait of 30 minutes after I finally started timing the wait time. I finally got order. Ask why so long, manager said they were short staffed (only manager and two employees there) This was 6:15pm.
This is not the first time this has happened, twice before.
wendy’s thanks you in advance for the new customers.
The black app is broken and useless. But management said they have no way to resolve or take complaints. Bk is useless….I’ll escalate as much as possible
App is broken, manager can’t process the app prices, the food is terrible. NEVER AGAIN
I just visited a Burger King. In Huntington. And I am very concerned about my experience plz email me if you want the why. I don’t want what I saw blasted all over social media but I do believe safety education is poss needed. Thank you. I didn’t get what I ordered. But didn’t really matter anyway. Thanks again
I was at your 1010 merritt blv inbaltimore md the whooper has a bite out of the burger under the roll I am very upset about this I went back to the store they said that no one would do that the manager would not even look at the burger she said it was the tongs did it if my husband get sick from this I will get a lawyer this is unacceptable
Just had a double chicken sandwich plus fries coupon special at the Burger King on Newtown Rd in Virginia Beach, VA. It was excellent……the chicken sandwiches were great and the fries, by far, the BEST fries I’ve EVER had at fast food (EASILY!!). The service was fast, friendly, and courteous, Honestly, I was very impressed. Thanks!!
How do I E-mail Jacqueline Friesner (chief accounting officer & controller) ?
We love Burger King and have been eating there for many years, but the Burger King is leaving our city (Vermilion Ohio) as their lease is up on the building that they now occupy, are they going to stay in Vermilion?
My granddaughter and I love Burger King and go often. My favorite is the Whopper. If I EVER see one covered in mold in an ad I will not be able to erase that picture from my mind and don’t know how I could ever eat one again. What on earth are you tinking?
My husband and adopted daughter did not receive there checks from burger king on 4th street
I worked at the burger king in Titusville pa last year. I was wondering just how I get my w-2 form?
I have an issue i need to discuss with the customer service department. I am going to send you an official letter by mail. I would suggest, however, that you publish an official customer support email address that customers can email for correspondence.
Burger King has built a new store a few years ago in Dayton Ohio on Edwin C Moses and it’s on my way to work and I have stopped there several days in a row to order breakfast and to be turned away by no food of not enough staff. I had spoken with the store manager and she said that she had been thrown into a manager position without training. This store needs help if not help it needs to be shut down due to lack of help from the one that’s over the store.
My husband and I have six kids like to go to Burger King after 6 p.m. and we are unable to purchase the frosties at this time because they clean the machine turn it down shut it down and unable to purchase Frosty so I need to go from Burger King to McDonald’s for dessert for my children and I find it very inconvenient an inconvenience I would appreciate it if somebody could do something about this thanks for your time
https://www.bk.com/contact-us
It would be great if the company could answer their messages on Facebook. I tried Twitter also but did not get a reply. I suppose I will have to do it the old fashioned way and contact the corporate office phone number.
Is it Burger Kings policy that ALL stores serve decaf coffee???? Many of us have health reasons that we can’t have caffeine.
Burger King has built a new store a few years ago in Dayton Ohio on Edwin C Moses and it’s on my way to work and I have stopped there several days in a row to order breakfast and to be turned away by no food of not enough staff. I had spoken with the store manager and she said that she had been thrown into a manager position without training. This store needs help if not help it needs to be shut down due to lack of help from the one that’s over the store.
So ask for decaf. Um…theyll make it for you fresh if they have it.
I am at the Burger King at the transit in Charlotte North Carolina and I have purchased two meals for $20 I’ve asked for my table to be cleaned and I was refused they did come and clean the table after we sat somewhere else and began eating our meal I would like to put in a complaint at this particular location my number is 704-315-xxxx