Dominos Pizza Headquarters

952 thoughts on “Dominos Pizza Headquarters”

1. Called Ossining Ny dominos on line wasn’t working told me no specials today wanted to charge me $15 for med pizza now I gotta go to Pizza Hut

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2. Your online ordering doesn’t work all the time. I actually drove to the restaurant in Streetsboro, Ohio. I showed them the fault message I was getting and wanted to order a pizza in person, but still get the 50% off deal. I was told no. I was literally standing in your store! I have been a long time customer. Well, I went to another pizza shop and got one. Not at all happy with the lack of service I received.

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3. Received a pizza from store #7647 in Phoenix AZ on 5/27/2023. Over baked, dried out and very little sauce, even after asking them if substantial sauce be used.
   I actually threw it out after trying a two slices. I’m 66 years old and I’ve never thrown out fresh pizza in my life.

   I tried calling the store but no one answered the phone.
   Very disappointed.

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4. have applied and the background check is still holding my employment for your location in gillette wyoming did my own background check and there is nothing for Kenny Christenson in Maricopa county

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5. I just tried to get an order at the Romney West Virginia store the manager Nikki did not have change in the store for a $100 bill that is absolutely pathetic at 5:30 in the evening dinner time after I drove almost 12 miles to get my Carrier order told me to go somewhere and get change that is absolutely inexcusable I fully anticipated you will contact me with an apology

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   1. Why would you expect an apology? A bunch of places do not change 100. High fraud, keeping loyd of change is fodder for robbers. Think. hrm? Think?

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6. Ordered pizza first was wrong remake inedible blackened. We did ask for well done but not like we got it. We don’t like a doughy crust. Completely disappointed a waste of $16.44. We were visiting mesquite from las vegas. Just wanted a quick dinner.

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7. I placed an order on 10/21/22 at 5:50. I was told it would be delivered in 45 minutes.I had not received my order in more than an hour. I called at 7:15 and was told it would be here in 10 minutes, no pizza again.
   I called again at 7:50 when I was told the pizza had been returned because the driver said she called and got no answer. I said I did not get any calls( after the call I checked, didn’t ring) I asked how would I be compensated for waiting so long.
   I was told I could have a free drink no dessert. “ Do you want the order or not”? Was the final question….. yes of course, I’ve been waiting for 2 hours was my reply. No apologies.
   My order arrived at 8:30 pm.

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8. #shameondominos #zerohospitality #worst #managerkuldeep
   Today a hilarious experience with dominos shakti nagar.
   We ordered from dominos at 12:07 and we were waiting for the pizza. We got 3 calls we missed. When we saw missed calls we called back and dominos told us that we are delivering your order asap its on the way. We didnt receive any order. We started calling the mentioned number. They didn’t pick the call for like 5 times And when they picked they said this order is cancelled it was 1:10am. Kuldeep misbihaved badly. We are raising this issue on every social media portal and raising fssai complain.
   Zero hospitality dominos
   Say no to dominos
   https://headquarterscomplaints.org/dominos-pizza-inc-corporate-office-hq-contact/

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9. About a month ago I complained about a really terrible delivery/product experience. All I wanted was for someone to acknowledge the problem. Instead your computer generated complaint recipient gave me options for free things. After several minutes of trying to find a way to communicate that I just want to know someone will address the issue I eventually chose the free 60 rewards points. Now that a few weeks has passed I thought I’d give my local dominos another shot, but it appears you took my reward points away after a month. I’m incredibly confused how that qualifies as acceptable customer service. Your company’s terrible service and lack of quality control caused my household to have a really frustrating and hangry evening, why would you take those points away? Either you are just that cheap or you are saying you only cared about my disappointing experience for a month. Either way it’s a xty look.

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10. I decided that on the eve of my birthday I was going to enjoy pizza . I decided to eat dominos with all the best customer service commercials to have first my tracker saying my pizza would take over a hour then to reflect it was delivered when I have not receive a pizza at all . Then to have the rep say I’ll re make it and send it out for another 45 minutes wait . Terrible Melbourne Fl dominos on Auero needs to get it together

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11. Your pies are a ripoff because they are not fully covered. Had a large at Gladstone, Mi. 25 % of the pie was naked: no sauce,meat or toppings on the entire 1.5 inches of the outer edge 25.% of pie. I felt cheated and will not go back.

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12. Time after time I’ve given this location chances. Having company over at the house and we decide to do dominos over subway. My last experience I had to go pick up my order when It was delivery. Again, my order incomplete. Here we sit, pizza out of the oven for over an hour, no pizza!!! Also, was supposed to have a credit of $5 dollars from one screw up and a free pizza from another. No where to be found as I ordered this time. NO MORE!!! I’m done with you Domiinos!!!!

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13. The Dominos in Waynesville NC is a joke. Ordered online curbside. After the two minute guarantee wasn’t met, which is fine I get home with my two small children to find my pizza is no where near correct. I have to call three times to get someone to answer. They tell me they will remake it awesome. They didn’t start until I got to the store no biggie but then all the other things I order is now cold and gross. Then staff just do not Care slow service and had terrible attitudes until I assume the manager said something. honestly we rarely order from here and probably won’t again..

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14. Because I received the wrong pizza, I called to complain and I was told I have a $20 credit and to call 90-494-9555. I just now called the Dominos 920-494-9555 and he told me I have to have a coupon or something and he could not honor the credit even though I have a case number 5897658 715-412-xxxx

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15. The one fairburn rd is horrible they sent me the wrong size pizza then the driver had no change and rhe owner argued with me and resolution was made never again

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16. Domino’s in Morrilton Arkansas is out of touch with costumer. was not allowed discount because I paid cash? WTF! I want be back nor my family!!!!

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17. Hello, I currently worked at dominos and they got rid of me for being sick, I called in Saturday and talked to the manager, I also texted another manager at the store and told her I was sick as well. I turned in my doctor’s note but I am not working anymore? I have screenshots of the messages from the day I was sick! They also said they never received anything from me being sick which it’s straight BULL!! THE STORE IS IN BLOOMFIELD, NEW MEXICO 87413… I feel like this is something that’s not okay! It’s a law not to fire an employee for sick leave. The fact that the manager Tommy answered the phone and I told him I was sick and he said to get a doctor’s note and that’s what I did! Please reply back as soon as you can so we could handle this situation!!

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18. Hy sir/madam
    I am Manikanta as my wife was working in Domino’s Pizza at nad vizag
    She is working around 6 months
    Training leader (naresh chinatda) 70327xxxx was mis behaving nd not allowing for promotions as the store was going in fraud manner nd mis behaving with the ladies nd Corning them infront of all
    To bring to his way
    Such ruthless manner
    How such r going rude towards working women pls take an action nd pls save working women another sister should not face this kind of situation so decided to make this
    Thank u

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19. It’s appalling to hear the amount store employees make verses people in corporate positions. Positions that they probably didn’t work their way up the ladder to. Most corporate employees don’t know what’s good for the employees or stores and said things take a hit while corporate shrugs their shoulders as if it wasn’t them who messed up. Dominos store employees deserve to make livable wages regardless of tips or milage reimbursement. Your GMs bonuses shouldn’t be garnished unless they truly mess up. We went through a pandemic and you expect your stores to be making the record sales they were during the height of it? That’s pathetic and small minded thinking. Most employees I’ve talked to can’t afford rent where they live despite having either two jobs or working full time. Your longtime employees can’t even get raises because you corporate entities would rather not give up on million dollar mansions or supporting politicians who have the worst intentions.
    Pay your store employees better. All of them. Every store across the country deserve to be paid more for their work because all those employees (Drivers, Insiders, and Managers) run circles around corporate stuck-ups with no store experience.

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20. Site/app gave estimated delivery time around 20-40 mins. Called the store after over an hour of waiting to be told all deliveries are over an hour but no one gave updates or anything about it. Location is 355 Willow Bend, Crystal, MN 55428
    Talked to a lady at store and she gave attitude and said they couldn’t help or had an apologies for delays and that it “just happens” than she HUNG UP on me.

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21. I tried to place the order at the Lebanon Domino’s Pizza in Tennessee at 1:30 I haven’t ordered from them in a while and I had a couple of questions the young man on the telephone acted really irritated when he was taking my order I stopped my order and I said hey are you having a bad day he goes in a hateful voice I’m just trying to take your order so I proceeded to let him take my order and then his attitude and tone continued again I asked him I’m sorry but are you having a bad day because I get that from you taking my order and anytime I asked a question he acted like I bothered him so before I wanted to complete my $30 order he continued to have this horrible nasty tone I called Domino’s because I wanted to celebrate a new job I just got well didn’t get Domino’s hung up in his face because how Rudy was I ended up calling Pizza Hut and their Pizza tasted like crap so you see today was supposed to be a good day celebration and whatnot and it turned out to be a crappy day I got pizza but it wasn’t the Domino’s Pizza that I wanted I’d really appreciate a call back or response because this is the only Domino’s in the city that I live in

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22. Please i have just been robbed by the cashier literally took a hundred dollar bill then stated they can’t accept large bills

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23. No complaints..I love dominos
    Would really love it if you made meatball subs

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24. A lot of employees treated unfair and want to reach out to josh long to get things back on track

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25. Hello Domino’s,
    I placed an order last night order #71476 at the Middletown Delaware store and received order over 2 hours later. I spoke to one associate who tried to explain but was put on hold and verbally abused by another associate by whomever picked up the phone next. Then the original associate got on phone and tried to smooth it over. Upon the second phone call another hour later I was again verbally abused by the call taker. Another half hour later my food arrived. The top pizzas box was pushed down on the pizza. The delivery guy was cool. I’m a first responder and worked a long day. I know accidents happen, but I spent near $30 and got the worst service from dominos ever in my life!

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26. Hello, my name is Brandon, I recently had worked at a location, in Muskegon, Mi. I had worked there from July 11-july28, before abruptly having to quit due to family emergency, I have tried reaching out to the store, it’ s going on a month now with no real response

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27. I don’t apriciate you employees athe 28th.sreet store in Boulder Colorado I ordered a free pizza and two liter coke that was promised to me the employee ihad a problem with before.said I had to pick it up.im a disabled veteran is hard for mee to get around i explained to him the the corporate office. He said the corporate office don’t tell him what too do ,I also don’t apriciate being call a xxxxxx over the phone

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28. Is it acceptable to smoke marijuana on shift with domino’s then retaliate against person whom spoke out about it

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29. Tonight I ordered pizza from your Domino’s on Emerson and beech Grove Indiana 19.99 specialba 2med 1topping pizzas and cinnamon twist parmesan bites in 2liter after waiting almost 40 minutes for my order to be delivered the driver showed and informed me that he didn’t have my 2liter because the store was out frustrated I agreed and noticed that instead of icing for my cinnamon twist they had brought me a marinara the driver said he would go to the store and return with my icing for my cinnamon twist and for me to call the store to get credit for the 2liter annoyed I agreed to do so and he left I then went to open my pizza and they were barely warm and then called the store on Emerson and spoke with Zack and told him the situation he told me that there was no way the pizza could be cold because it was in a hot bag after disagreeing with him and not wanting to argue I asked to speak with a manager he put me on hold and I waited for several minutes and he got back on the phone and informed me once again that there was no way the pizza could be cold I again asked to speak with a manager he then informed me that he was a manager and that he would credit me for my 2liter and my icing..but he would not do anything else.. if in fact Zach is a manager at your store he needs to be in retrained he was very rude and disrespectful and very unwilling to make the situation right I have been a long time customer of this particular Domino’s and have never had to deal with this kind of disrespect before. I would really appreciate and contact back. I think I will be switching a different pizza of chain all together..which is sad because I’ve always enjoyed dominoes..I hope have a good day I hope to hear from you soon

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30. Was in Middleton, WI last week and ordered a pizza, salad and be 2 bottles of soda. Upon delivery the driver informed me the they ran out of the salad. (Caesar salad to be exact). I asked about my soda and he had to go back to his car to get. which were the 2 liter bottles and I ordered 2- 20 oz. Then I asked for the receipt and he again had to go to his car. The receipt shows no items of what I ordered and I was charged $37.14. The pizza was disgusting. The toppings were dry. The crust was burned. It was not edible. I tried to call the dominos where it came from and was on hold for 20 minutes both times I called before hanging up. I would like for them to refund my card. $37.14 for a gross pizza and no salad!! If you would like the reference #161032888017. Dominos pizza # 2080 Thank You

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31. I was charged full price when I should have received the 2 for $5.99 deal. It was over $23 when it should have been around $15.

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32. We always thought dominos pizza at monett missouri was the best. This last week we ordered a large pepperoni, a large philly and a large deluxe. All 3 had absolutely no sauce on them, basically had nothing on them and all tasted the same. Spent $50.19 for just a thin crust to eat. Will never eat there again.

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33. I feel I’ve been discriminated against on the rehiring aspect at Dominos on Main in Springfield Ohio.

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34. Hello my name is shantelle Gilmore and I have called the Jonesboro Arkansas store on E Johnson st to redeem my $25 credit and they said a general manager supposed to redeem it I was trying to order online

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35. Hi my name is Ashley Jones. I work for dominos 6511. I’m having trouble with my night management Chris Brecon. Iv told my gm bobby nuttall nothing gave. This has been gradually getting worse over a years time. It’s causing me extreme anxiety. I’m a single mom and during school I have to go home at 7 pm. So I think that’s how all this started. Last week or so first thing they say if another driver is scheduled out before you that you can’t leave until the driver scheduled out before you leaves. And it’s informed on me. So I was scheduled at 8 pm and Colton was scheduled 10 pm I came in off my last delivery it was 11. 11:30 at night Colton been cashed out and let to go home. The next day chriss always tells me no doubles without letting me know. So it’s me Colton and Andrew in the store Colton and Andrew both take a double I’m left with no delivery and without asking. I say something Chris is like whatever let’s it happen . So last night is the first night since school started that I was there aug 9 22. And they wouldn’t cash me out there both capable of running make line for a few minutes by them self to get your driver cashed out. So I ended up having to leave my money with Chris and this is not the first time . And keathan dose the same crap last year I tried talking to them myself because I reached out to my management and nothing was being done. When I was talking to keathan he says no I’m not bothered with you going home because you don’t really have to (Your using your son as an excuse to go home ). But when I have to leave my money with them because I would have waited for an hour they have done this to me before and nothing in my box today this is out of hand. I’m at my wits end .

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36. I placed an order yesterday. I wanted 4 brownies…No one mentioned the fact that you don’t sell them individually. Instead I was sent 4 boxes of Brownies…I was given the runaround trying to reach the stores Manager. I’m still waiting on a call back. I’m living on a fixed-income and really cannot afford this cost. I have my receipt but I don’t see an order number but it was placed at your Babylon Location. There’s a number on the top of the receipt: 3452.
    I’m hoping I can be reimbursed for at least 3 boxes. Thank you for your time.
    A Seriously Dissatisfied Customer.

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37. I have been waiting since 7/11/22 for refund due to being charged for delivery and my daughter had to pick up order. Please call me for details at 912/401-1131 Nancy Owens Oder #744 7/10/22 Savannah Georgia on Victory Drive.

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38. Regional Director and scheduling managers are completely unprofessional. RD is forcing myself and my brother to quit over us inconveniencing the store once over my brother, who’s often closing 5 times a week 4 days in a row, calling out over an absurd Saturday. He almost always has one closing driver which makes things hard for him and results in me having to go to the store to help him out. Even on days that I have off, I go to the store to help.
    The RD didn’t even contact either my brother or I at all. Both of us had to contact another manager about what was going on.
    This is store 8479 in Virginia. Also, the RD decided to move two important members of the team to different locations which ruined the stability of the store. Luckily another manager has both of our backs, but its unprofessional to not contact the two employees.

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39. Menu selection salad can you add more selection of types like cobb,chicken and more

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40. Hi I ordered the special you have advertised for the two medium pizza with the two bread bites and two liter coke for 19.99 However I did not receive my two liter and was charged 43.07 and when I questioned the price I was told you no longer have this deal available although it is still advertised for 19.99 also I am staying 0.3 miles away and my food was luke warm when I received it and did not taste fresh . I could not get anyone to answer the phone for my complaint and they did not offer a solution when I called back today. I ordered from the Irlo Bronson store in Kissimmee Fl .You can reach me at tatsxxxxxx @gmail.com or 864-978-xxx.

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41. I love dominos but tonight I ordered 2 pastas and only received one. I called the store and ask for a second one since apparently only one was put in. The lady explained to me that I could receive the other but on top of everything I would also have to pay another delivery fee. I had tipped the driver ten dollars and put another tip on my card for the second one also. I understand the confusion but I would expect them to try to make it up to me some how. I am a server myself and always try to go above and beyond when there has been a mistake. Needless to say I am very disappointed having just spent about 70 dollars tonight.

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42. I live in austin texas and your domino pizza delivery person continue to park. Behind a handicapped space and refuses to move i talk to manager of store and he was rude n unfriendly

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43. To whom it may concern, I recently called the Dominoes in MY CITY to put in a order. Not knowing what was going to be the out come of the call on the other end. I pressed one to put in my order. I started to give my order and these ODD questions were being asked, how odd it was that it took so long to place my order. i started to listen close figuring that i was getting some interference on my phone, then i realized that this lady i was talking to had a foreign accent, she took my order then said she was switching me to someone else to take a payment. I was totally thrown off by the way this was going. Why would you switch me to someone else to make my payment??? When the other person got on the phone and started to ask for my card information, by this time i was very ANGRY at what was happening. Another foreign accent???
    Why in God’s name would you send me to some phone service to take my order and payment information in some other country or telephone service or state???
    If I want to order something i want to talk directly to the store in MY CITY, in my state, in my county…. This is my information that i am handing out. i trust the store that i have always dwelt with more so than i ever would a telephone service any where else in the world especially with my personal information.
    Then i am hearing that this was a total upset at the stores near me that they have lost there business patrons that have been going to there store all these years. So I’m thinking another store will be going out of business. More people losing there jobs!
    Who’s brain child was this? Who was the educated idiot that thought this up? They need to go find another line of work. I will never go to a Dominoes again! I’m sorry for the young people and older who are just making a few extra bucks that will end up losing there jobs over this stupid stunt. You should consider the customers as well as the Employees before you do something else as dumb as this.

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44. Ordered a pizza from Domino’s in Bozeman Montana on July 23 from the best western. Place the order at 11:55 AM. Contacted Domino’s at 1 AM and the website indicated the pizza was being baked. When we called the store it was closed. At 2:00 AM we went to sleep. In the morning we woke up and there was a pizza outside our door; I looked at my phone and saw there was a message at 2:28 AM indicating that the driver came to my door and knocked and no one answered so he or she left the pizza there. Obviously we had to throw the pizza out. We had paid via credit card and included a tip online. Very disappointed.

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45. Complain on Mike the manager at Broutons Blvd at Orlando Florida due to being ruled after a order I’ve made 1:15 minutes and did not received my orders and I pay with card my money was not refunded back to my account please call me at 407881xxxxx

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46. Was called a scumbag and poor trash from an owner. I have video of the entire convo as well. I have tried to call text dm and email people….zero reply

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47. The manger at dominos in marksville la.refused to put my time in for pay on July 22nd cause I walked out and when I went Friday for my check she told another employee to tell me she didn’t have time to put my time in I’ll get it on the next pay period but prior to that she told my daughter she didn’t put it in because I walked out and I did walk out because the manger and the other lady that came with her doing cocaine and you let your employee see you do it.This is no way to run or operate a business,company,of any kind and it’s against the law for her not to put my time in for pay all because she mad I walk out somebody needs to get in contact with me ASAP I worked on July 13th and July 14th everybody that worked when I started she put there time in and they got paid on July 22nd why she didn’t put my time in for pay is against the law and a discrimination too me and bad business for Dominos company.My number is (318)359-xxxx

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48. Need to talk with someone that will do something about a horrible employee that’s running one of your stores

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49. recently visited Dominos , the one in Milton Ga. I was very disappointed that no one had gloves on . I ask if the could put gloves on while they where making my pizza , the guy told me they are no required to wear gloves really, maybe that was a good answer before Covid but not now . I would like a refund from the 4193 location . They threw my receipt into the trash and told me it would take 25 min. I ask for the receipt that he took from the trash . The order # 982. Where it talks about rewards it torn off I guest that the store info under there.the cost was 30.34, and I’m sitting in there parking lot looking at them making pizzas so I see they have no gloves on. Host nasty.

    Sent from my iPhone

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50. I called in for a delivery from Dominos on Johnson st in Jonesboro Arkansas 72401 and I ordered my food and the manager on the phone with me says at the end how come didn’t I order the special from the beginning and then cut me off and had the worst attitude ever!! And on top of that our food was cold..my address is xxxx Scott St apt B Jonesboro Arkansas 72401 and my email is syreetxxxxx1 @gmail.com phone number 870 273 xxxx

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51. I have been an employee since 2005,recently contracted covid and was removed from the schedule..after inquiring about my schedule I was told that the new supervisor took me off because of a previous write up. I feel this is unfair and unjustified and am looking for someone to help me with this situation.

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52. 1st time trying to order a pizza with domino’s I was hung u on by an employee because I mentioned to the person riding with me that I should have ordered Pizza Hut. The employee told me well just order Pizza Hut then! and hung up on me so therefore it’s exactly what I did.

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53. I have been trying to settle my order that was messed up for over 3 weeks. The store said they put it on my account but never did. Finally they said to send you an email. This is not the first time this has happened at my local store

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54. I went to Dominos on the June 28th and used my cash app card right after this different withdrawal started happening and I locked my card but once I found out it was happening I called the location on Airways in Memphis TN where I ordered the pizza from. I know it was the this place because this is the only place that I used this card at.

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55. I worked for dominos and I got hacked on my social media where someone had taken and put up awful videos I wasn’t aware of me showing my private parts. Another employee I worked with ewas showing them to employees and didn’t let me know so I was taken off the schedule so I fought for my job and when I talked to the gm, he told me to keep my head down that she did nothing wrong that he don’t care and don’t want to hear what I have to say or how upset it made me!! I should be able to come to work without ppl talking amongst themself with the gm whispering and staring over what another employee did. I was a super hard worker and I got punished but the employee that did it, didn’t! I was scared to say anything. I felt harassed and even though the gm and the employee are real close, the 1st employee she showed was my friend that worked there and what she did made him mad for not letting me know. I believe I deserve better!

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56. The second time I’ve ordered a pizza had a complaint I was given a free pizza for redeeming my points and they charged me for it the second time then the manager said I don’t have to listen to your complaint take it to headquarters

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57. The Urbana Domino’s in Urbana Ohio can’t keep a driver they have these long ridiculous wait times to be delivered. Second they don’t answer the phone they take it off the hook and it stays that way for hours at a time and usually happens but every time I call which is about three times a week cuz I don’t cook a lot and I have to damn near catch some time have a delivery driver.Try calling during day and or night and the take phone off hook and stays buddy for hours at a time.That sad.

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58. Yes I just tried to place an order at Domino’s Pizza on youree drive and the person hung up on me twice said they didn’t hear me they had technical difficulties and they hurt me loud and clear I was trying to place an order with you guys to pick up for my kids they hung up on me twice said something about they didn’t hear me again I need to speak to someone who is over the Domino’s on youree drive that was really rude my kids were hungry I was trying to place an order they hung up on me twice and they ignore me and they said they couldn’t hear me they were having technical difficulties they were laughing in my face and then hung up in my face

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59. The new Dominos location at Lincoln and greeview Dr. In Greensburg In. 47240 is located near an edition of well kept homes .
    That Dominos location has 3 ft. Tall weeds growing on the lot. Please bring this to the appropriate person’s attention attention to be addressed.
    Thank you .

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60. My info was one of the leaked accounts and was fraudulently used

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61. Couldnt order pizza and get it delivered because I wanted to pay cash and it was over 25 bucks. Seriously !! Will take my business elsewhere from now on

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62. Had the worst service I have ever had last night. It was so bad that I will not be using dominos again, but I wanted y’all to know how poorly your stores are being run. My pizza took 3 hours to be delivered. I am a patient person but the kids I was feeding are not so patient, and rightfully so…they were hungry. Bth at was bad enough, but about 1.5 – 2 hours in I called to check on the status of my order and had to try calling at least 4 times before anyone even picked up the phone. The woman that did finally pick up the phone was ions of the rudest people I’ve ever talked to and should definitely not be hon customer service. After she berated me on the phone, she refused to tell me her name or let me speak to a manager and then proceeded to hang up. Come to find out that almost 2 hours after our order was placed the pizza wasn’t even made yet. I ended up having to make do with food for the kids and they never got their pizza. I was never given my money back yet only offered a free pizza “for next time”. Well I don’t want a next time; I don’t ever want to go through that again. I want to be refunded and I want to know that something was done to rectify the situation. And I really hope that woman does not still work for your company after that. The store number is #5330 and the case number is #5785338.

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63. I ordered my pizzas from store #5876 over an hour ago. The manager when I called said she was waiting on delivery to come back to cook it. That’s ridiculous. I spent almost $50. Into order #680

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64. Finding it impossible to redeem free pizza coupon due to my arrogant presuming can use coupon to then order Brooklyn style pizza so everyone can eat, at which point my free pizza disappeared…after charging 60 points. No more money from me to you as no bs transactions feels right.

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65. Ordered Dominos last night and my son found 3 long hairs in his pizza. No one in our house has long hair! We have a picture also.

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66. Not very impressed at all!
    Sunday 5/29/22 ordered pizzas online at 6:52pm and they were delivered at 10:08. The location didn’t answer phone , my family had gone by then……very disappointed!

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67. Very inconsiderate (rude) people in your Branch in Marshall, MI. Please contact me. Thank you.

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68. I called 2 times and got hung up on, the third time got cuss out.

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69. Store #4138
    2420 Wisteria Dr Ste 1
    Snellville, GA 30078
    (770) 979-0123

    This is the worst managed store I have ever dealt with. I need a refund and the manager keeps telling me multiple times that they are too busy to at least make sure they canceled my order since it has been a week since the order and I have not been refunded. I keep being told I need to call back later.

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70. had a horrible experience with this location today. It’s even worse that the manager on duty, Jake he says his name was, was also getting his employees to hang up the phone on me. We placed an order for two Pizzas and an order of chicken. This was at 5:30 PM. At 6:15 I got a notification saying the delivery was on the way. At 6:30 the delivery time updated. At 6:40 it updated again. I called the store to see what was going on and they said the orders got mixed up and our order was on its way. About 10 minutes later the order showed up, cold, and missing one of two pizzas. I called the store back and spoke to a very disrespectful female on the phone and asked to speak to the manager. Jake answered and I asked for a refund for the ruined order which we had not touched. He said no there’s nothing they can do and hung up. I called back and spoke to him again and asked him to cancel the order and refund me and he can have his pizzas back, and he said “fine canceled“ and hung up. I called back to see what that meant, if I would be getting a refund , and he just hung up on me. I called back several times and every time he just kept hanging up the phone. At one point another employee answered the phone and I could hear him in the background saying to hang up on me. Good luck ordering from here I hope you have better luck than I did but I’m definitely never going back to this location or any other dominoes at this point

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71. I ordered on 25 April from Muscat Azaiba branch , order number #90255 online but they told me no delivery available so I canceled it but till today didn’t refund the money I contact them many times but no response

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72. I flew into Georgia starving and ordered a pizza from the store in snellville Ga, 5 hrs later I haven’t received my pizza called 8 times told they was busy, then to add insult they closed without showing professional courtesy of saying we can’t deliver your pizza, or here’s your money back. So now it’s after midnight and there’s nothing open and I’m forced to go to bed hungry, after traveling all day, myself as a customer was not important enough to them to call and say ma’am were sorry we can’t provide you service, I will use social media and other platforms to talk about the service Dominoes provide.

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73. Cannot contact corporate or anyone other than the local people about a complaint about my local store. It is an ongoing problem that i cannot get resolved.

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74. I was supposed to receive the $3 off so I’m picking it up myself and I didn’t receive that they said the coupon was invalid

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75. I was harassed by a dominoes manager in Marietta on Powers Ferry Road and I have two orders that were canceled and I want my money back. My number is 404-702-xxxx

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76. Ordered pepperoni with extra cheese large. Price $21 Very disappointed. No extra cheese and sparse pepperoni. Competitors in our area have much better deals but decided to try dominos again. Spoke with management Molly and she was apologetic and stated if we had called back that night they could have remade pizza. Not a top choice of ours. We are elderly and don’t stay up late to wait on service we have already paid for. Have a business here in Burlington and would never treat our clientele like this. CQI. CONTINUOUS QUALITY IMPROVEMENT SHOUKD BE YOUR MOTTO. I THREW MORE THAN 1/2 pizza in garbage by the way! No we are not trying to get a free meal. Just know we have other choices!

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77. I’m a resident in Coffee County, Douglas Ga.
    Today (5-19-22) I was at the red light on North Madison Ave and Walker St. at approximately 3:56pm and one of your Transfer Truck Drivers turned off of N. Madison Ave. on to E..Walker which a residential street while I was at the light bullying me to back up. If I hadn’t quickly backed up, myself and my 17 yr old son would have been pushed out of his way. Transfer trucks are not allowed on that particular street. This is going to kill someone with his extremely aggressive, bullying, and selfish manner of driving and he needs to be reprimanded for his reckless driving. Myself and my son was in serious panic.

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78. This is the second time I’ve had delivery service that something is screwed up. Again I’m missing items and then it takes another 20 minutes to get the other part they forgot. I’m literally sitting here waiting on my food again. The store is in Lafayette tn 37083 and the manager didnt care at all that my order was messed up. I will never purchase anything from dominos again. I’d like my money refunded

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79. I worked for Domino’s last year and I was unable to leave a new mailing address so I didn’t get my W2. The store I worked for on 2nd Ave N in Great Falls Montana said they didn’t have it and couldn’t get another one for me. Please call me at 1-406-799-xxxx to let me know how I can get one.

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80. I think your corporation should stop charging the delivery charge. Because of that charge the drivers do not get tip. I told a driver about not giving tip because they already charge for the delivery. He said that delivery charge is for the restaurant not for them. Than there is two options for that not to keep hapening. Either your corporation stop saying is delivery charge or say what it is because while i see that delivery charge there i Not giving tip! I cannot believe you charge for delivery and it is not for the driver when they are the ones that waist there gasoline. Need to do something ASAP if the drivers do want get tip. I think it is not fair for the drivers that charge you add to the bill if it is not for the drivers then it is not a delivery charge. I think it is call stilling from the drivers

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81. I ordered 2 2 topping pizzas and hot wings last week I ordered the same thing today the pizza arrived 1 hour late both times I called the manager both times and they told me the pizzas came straight from the oven but both times they were very cold the were really rude about the situation telling me that they had other orders to deliver I’m very dissatisfied how I was treated and how they didn’t offer a refund either time I feel as the customer doesn’t matter within your company and I order all the time but this situations has made me feel like you lost a very good customer

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82. Baker Rd location…I wish I could leave a -5 star review. The “manager on duty”, Erin, should not be allowed to work with customers. Her behavior is appalling. After placing an order for pick-up she flat out refused to honor the coupon that was emailed to me from her establishment. When I asked her to honor the discount she was extremely short and rude. I had my card in my hand and repeatedly stated that I was there to pay for my carry out order. She refused to make eye contact as she slammed around orders in the kitchen. She then dropped the boxes on the counter and pivoted in one quick motion away from the counter where I was waiting (with my card in hand) to pay. I then asked her if she was planning on taking my payment to which she curtly rolled her eyes and replied “its already paid for.” I assured her it was not and reminded her that I had come in person to pay (as I had previously stated 3 or 4 times). She glared at me and told me verbatim, “I would like you to pay and leave.” I told her I was “sorry if you’re having a bad day”, to which she replied “I was having a good day, its clear that you’re having a bad day.” I was taken aback. I asked her if there was a manager on duty. She declared that she is the manager. I am in disbelief that a company so concerned with public image would employ a person so unpleasant and unapproachable.

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83. I received a pizza on Mother’s Day and the crust was burnt I’m asking for a refund on the pizza for my credit card

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84. Hello my name is Samantha Gramberg I work at store #6366. I love my job but our store thrives on deliveries; right now there are so many carry out deals we’re barley getting any deliveries. Is there anyway you can make some deals for delivery at least for our store please?

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85. Received in my email a coupon I guess we would call it for 4 free pizzas Yet when I ordered them online when I got to check out it charged me 16 dollars and some change. I don’t call that free . It charged me 2 00 for one and 14 and some change for the other then there was the delivery fee and tip. It would have been 2.00 cheaper for me to get two of the 6.99 pizzas . And that 4.00 delivery fee is jacked up You make money off the pizzas plus delivery fee and then there is still the driver to tip.I spent 30..00 on a free pizza last night.

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86. Went online at 2:18 and order 2med pizza.@2:35 I call an was put on hold then I had my 4 granddaughter call we all are on line we get hung up on we get transferred an still on hold finally I drive to dominos at 3:26 went in and talked to manager an explained to him that went put and order in on Linehan explained that they were behind I told him that I have call and store people was calling i explained that I was on hold waiting he said he wasn’t answering because there was know no one there I told him I understand but I’ve been on hold for45 min he said he’ll take off $5:00 for the delivery I said so the pizza is otherwise free he said no so I left I got home an 1 of the pizza was old so I take it back he had a problem with me returning the old pizza ,but he made a fresh one the problem the pizza should be free after 1 hour and 45 min am a very big believer that the customer is right

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87. Poor customer service and management from East Dundee, il location.

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88. I put in an online order today around 3:25pm. I had a previous order where the team forgot a pizza and then forgot about my husband who was in the car waiting for 20+ minutes. The manager on duty that night gave us a free pizza that she said had to be ordered via phone under my number of 901.292.7545. I called to add a free pizza to order #607. The store said it had to be online. I told them that it wasn’t that kind of pizza and they would not help me. I asked to speak to the manager on duty (Trish). She said the same thing so I asked to cancel the order. She said it would take 2 – 10 days. I told her to cancel because I had tried to order the pizza 2 times before. She then hung the phone up on me. I drove to the store and asked for the canceled receipt. I also asked for the district manager’s number. She said she could only give me something that said “bad order”. It wasn’t a bad order. It was extremely bad customer service. I will be sharing this experience with the rotary and the chamber of commerce as well as posting it to the Millington page. The service at this location used to be good, but the people working there now could care less.

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89. I ordered one small pizza and a brownies cake and six barbecue wings and the lady told me $36 dollars and that my order would be to me in 30 to 45 minutes upon calling back the other person transferred me to the store I ordered at in garden city in savanna GA they told me that Hadid not see an ordered place then Hung up in my face

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90. The drivers from the Paris ky store are very dangerous and have been called about several times. Running stop signs squeezing tires and this time almost his a child and dog. I’m going to contact the police from now on everytime I see this. It is a daily occurrence on the Sharon Lane area of Paris.

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91. The Dominos on 56th Michigan rd Indianapolis is horrible

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92. It is actually a little of both. I placed a order on 4/277. Dominoes on Rt 88. I used my credit card and gave the driver a $2.00 tip. A little after the delivery I got a call from the driver asking me where his tip was. I ask the manager and they said they permit this. I think it is totally rude. I willl never order from you again. Oh by the way he had to drive less than 1/2 mile straig Shot

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93. waited an hr for my food and its still not here called for a refund and I can’t get my refund

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94. While I have been enjoying Domino’s Pizza for awhile now I decided out of curiosity to ask if Domino’s offers discounts for Veterans that have served this County and have been willing to lay down there lives so we can be free. I was surprised that Domino’s does not feel like Veterans are deserving of a small discount considering how much they have gave to keep our country free. I will no longer patronize Domino’s. I do know that Mancino’s has Great Pizza, Grinders and Salads and they do offer a discount for Military and Veterans. In my opinion ninety precent of something is always better than one hundred precent of nothing.

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95. I ordered a pizza from your store at 2075 Jerome Ave Bronx NY. I never got it.I I called the store they kept hanging up on me. I ordered again they didn’t get my pizza.

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96. I have tried to order from your ellijay store at highland drive on 4 seperate occasions and cannot talk to anyone in 5he store it’s all automated and it says . MY address is not in the delivery aeria so i tried a different address closer to the store and they say the same thing but That is not true i have been ordering to both
    addresses for years i cannot get ahold of anyone in 5hr store now again my family has to wait for me to drive into town and buy dinner somewhere else. I have been a long time dominoes customer but i am outraged with the whole system and not being able to talk to anyone in the store this is this is is a joke i am really bad upset this is a joke

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97. I want to formally recognize one of your employees. How do I do that with the most visability? I don’t want my comment to slip thorough any cracks.

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98. Sir memathura dominos se hu meri complaint manager ankit and vivek ki hai ye dominos mai gaali or chest pe goo sha maRte hai paise choori karte hai

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99. Very disappointed not only has the pizza in the previous past been under expectation but tonight My family came to stay at a nice hotel and reached out to dominos your employee placed me on hold for 11mins before returning and Ridley changed from may I take your order to if you want to order go online before hanging up on me!

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100. I just received one of the ugliest and non edible pizzas I’ve ever gotten I waited an hour on and with tip paid 25$ for management was very dismissive says we’ll send another ok so now I have to wait another hour I won’t be using Domino’s again I should have gotten another pizza and my money back I work to hard for my money to basically throw it out the door

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101. Gluten intolerance issues

     Hello my name is Kimberly.
     I don’t really have a complaint but I do.
     I have lupus. That I now have a gluten intolerance. I am the only one in the family who has this. So with that said, when we order from domino’s pizza the gluten free pizza. The box is not marked. So I have to remember what I have ordered on my pizza. Also the chicken is not makes online what is breaded and what is not. Can we possibly fix this. It has been a big issue. Maybe you can make a gluten free tab??? Just an idea Thank you for your time and have a wonderful day.

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102. My order has been on the warming station for an hour what do you think it’s gonna taste like when it does get hear

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103. The Virginia Ave Hagerstown Md store employees are very rude! I work for a school in Hagerstown and asked for donation of several pizzas for teachers apprection next week. Your employee said no extremely rude

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104. Sir, I’m sorry to bother you w this nonsense, but NO other Domino’s employee has been able to help. I placed an order at my local Domino’s (gloucester ma) on April 2. Long story short, I had the absolute most upsetting experience w a very unprofessional, rude employee. He sent me a pizza w part missing. When I called in to tell him, he asked me what I want HIM to do about it!!..Then said I’ll just send you another and hung up in my face. Obviously after that I wasn’t going to feed my children a pizza that came from him because if he can speak to a customer the way he did, who knows what he would’ve done to the pizza! Since then, I’ve spoken w about 10 different people from the store, and the 800 number whom all have told me my refund is processing depending on the day I call, other days they ask for my cc number AGAIN because they need to re do it. This HAS BEEN GOING ON SINCE APRIL 2. The order was only about $23.00 … Its not about the money. It’s the principal. That employee should definitely be reprimanded, and I would like my money. I will not let this go, and I will go to court if need be, even if it costs me thousands. Thank you for your time.

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105. My name is Mary Dent. I have always ordered from dominos on old Morrilton hwy in conway ar and have had wonderful service…until tonight. I called and placed my order. Verified the address and began my wait. I was told 25-30 minutes. At about 50 minutes into my order I called to check on my order because at this point I am starving. The girl answering the phone gave the phone to Brian the manager who told me delivery was attempted and the person answering the door had some choice words for the driver. I have been eagerly awaiting my pizza and no delivery was attempted. I am so glad I broke from my usual and decided to pay upon delivery rather than pay over the phone. The manager told me even though they attempted delivery they would go ahead and make my pizza. I felt as though he felt really agitated to remake it and I declined because of that. I called back to find out why I wasn’t called when there was a problem with the delivery and Brian told me I had been called. I had not. The phone has been by my side the entire time and no call was made to me. I have always loved this store and given rave reviews to my friends but I am stunned at the customer service and attitude I was given. It is clear to me my business is no longer wanted. So like most other good things that must end, I shall add dominos to my list. I am deeply saddened.

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106. Employees are standing out side vaping and going in making pizza without washing hands

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107. Seems your hinting for required driver Tip !? Well I will now Purchase my Pizzas at another Restaurant !!! Sick and Tired of Restaurants passing on Higher wages Disguised as Tips !!!
     Farwell !!!

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108. I’m an employee and would like to get delivery insurance as I am a driver

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109. I ordered pizza last night qnd they charged me twice

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110. Tried to order from the store at highland crossings in ellijay ga tonight was on the phone 3 different times for a total of More than 25 minutes the lady who answered the phone told me they did not deliver to either of the addresses i gave her i have been ordering from this store for several years to the same addresses i gave her i asked to speak to management several times and she hung up on me 2 times the last time i called she told me she would put me on the phone with a manager it started the whole recording thin over g and when she finally picked up i told her again i needed to talk to a manager so she done same thing again started the call over and went right back to her i hung up after more than 10 minutes of that. I spend from 80 to 150 a month at this store and ii am very upset with the situation tonight the bad thing was there are 2 other pizza places that deliver but by the time i spent trying to order dominoes the others had closed so it didn’t get to order anything for dinner tonight o don’t know what happened but I’ was very dissatisfied with the service tonigh

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111. Ordered online 1 hour and 44 mins later we got cold rubbery food.

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112. I just attempted to order a pizza for delivery but the website said my location was closed for delivery and you have to carry out. So I changed my order to carry out. As soon as I made my payment I was called by my dominos and they said that carry out was closed and you can only get delivery. So I asked if I can change it back to delivery and the employee said you can buy it’s gonna take two hours for us to get to you. I literally live across the street from this location. I understand that times are hard and good employees are hard to come by but the way this individual spoke to me was unacceptable. They also hing up on me when when I asked them to cancel my order. This is the second time in two weeks I’ve had to cancel my order and wait 3 to 5 days for my refund. I work late hours and most of the time domino’s is the only place that is open. I have given my location lots of business and I tip well because I know it’s not an easy job.

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113. I ordered a pizza while at work from the Liberty, SC store, I order very frequently and up until this point haven’t had an issue. On Friday 4-15-22 my pizza was wrong, I called the store and talked to a person I recall named Brittany, she gave me 2 options a replacement or reimbursement that was less than what I paid, I told her I was at work and ultimately decided to go with the replacement, I never received the pizza myself and another coworker of mine drove to the gate several times, I had no missed calls n no pizza. Being I live 40min from Liberty, SC I decided to call my next workday, which was today Tuesday the 19th. I after being placed on hold 3xs finally spoke to Brittany, she asked who I spoke to , to which I said “you”, she denied speaking to me because she was off she claimed, however a few sentences later she then said she called me 3xs on Friday and I never answered, but how is this possible since you just said you were off , she basically lied point blank period n then told me she couldn’t do anything although she remembers who I am n what happened she will not replace my pizza. She was very rude n said she couldn’t call or transfer me to another manager n wasn’t arguing with me, which I simply wanted what I paid for.. I’ve never felt with someone so smug in a management position and will not be purchasing another item from Dominos again. I hope this reaches someone with sense and a care for not taking money from people n leaVing a situation like this to be mishandled as this has been.

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114. You give me a “tip” for picking up my own pizza, you say. Let’s see – if I receive a tip as waitstaff in a restaurant or bar, I get it in cash. I can put it in my pocket. I can use that money anywhere I want, any time I want – I can put it in my savings account. But your “tip” is not cash, I can only use it at one of your stores, and it has an expiration date since it….isn’t money. Let’s call what you give me for picking up my own pizza what it is – a coupon, and one with a limited negotiation period. Stupid, stupid commercial but….I guess you’ll reel in some of your stupider, stupider customers.

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115. I ordered dominos pizza 1 hour ago. And still it’s not come. And then I contact them to know and they said a lady picked the call and said I didn’t order the order. The mistake was of the delivery boy because he wrote down the wrong number. And when I asked the manager call so the manager talked me like a friend.

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116. My ticket I’d is 2487151532. I had a complaint which is still pending. The service provider by the customer care support and the branch manager of location – bariatu(834009), JH is worst. They haven’t solved my issue which is pending from the last 20 days.

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117. How do I get to talk to you when all I get is prompt this and that

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118. Store in Marlton NJ rt 70/ maple Ave… Manager yelled at me f…y.. f….. When I calmly asked why she slammed my trunk so hard after she angrily put pizza in it! That was her response… I was shocked!!! She has since blocked our home and cell phone so we cannot speak to a manager. She said she was the shift manager. “Sydney” is the name she gave and a fraudulent phone # to the district manager! I want to know how this matter will be resolved… In all my years in retail and customer service… Never have I witnessed an ignoramus of such low caliber at any level dealing with customers especially Management????

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119. Good morning, can you please clarify if a CSR receives tips, are those tips theirs (if the only CsR working) or are they used to make a make a short drawer balanced/the manager on duty can keep them? Second, what can be done about a manager who steals earned tips from teen workers and yells at them? It’s hard to approach the coworker doing these things when she is one of your managers. Pleas

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120. OMG what a change. Used to get all the time when I lived elsewhere. Today. Hardly any sausage, cheese, or sauce. Plus, when paying,(Walmart), I have to say how much tip, or hit No Tip. Then it moves on to pay. . You guys used to be the best! What happened? No info on receipt other then me telling you. WALMART..in store at Palm Bay. Phone 321-220-0045. 4/14/2022 @ 10 :24 AM. I think store #5089. Pat
     Ling you

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121. Cont sorry
     Complaint – harassing frm an employee
     Called me April 13 2022
     May take to small claimes PLASE call to discuss 909 241 xxxx Gloria

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122. we ordered two pizzas at 12:42 at 1:46 I called and was meekly told told they only had one driver. He arrived arrived at 2:16 was very nice. The pizzas were ice cold I tried to call the store and whoever answered just left me hanging. I asked for the manager no response, called back didn’t why didn’t even say hello. just let answered the phone and didn’t say anything. twice I called , twice someone answered and said nothing Ice cold pizza and rudeness , I think I need a refund. store number 985 764 xxxx

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123. Hi, I’m trying to verify my vision coverage and VSP says I’m not in their system.

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124. I ordered 2 pizza and some wings. I specifically asked for paper plates and napkins as we’re moving. When the driver arrived 40 minutes past the delivery time that was given to me, he had no plates and even though I asked for parmesan cheese and crushed pepper for the pizzas, he had one pack of each and no plates or napkins. When I called the store back I was told that I could have them brought back to the house but it would take approximately 30 to 45 minutes. That was the only thing offered. When I told them that that was not acceptable they said well I don’t know what to tell you if you want to call the 800 number and complain then you can. I am extremely displeased with the Hebrew location and I am now confused as to why there are two stores in the city when they can’t even manage one. I would prefer to go and buy the stuff and make my pizza at home and have better service. I’m blown away at the lack of service provided by the locations in Heber especially with a new spot opening. Honestly how can there be two locations open when one can’t even be run properly? I am 100% displeased with the service provided and the service provided by the manager when I had a complaint about what was happening for my family. The expectation of children eating off of the floor when I told them that I was moving and then I explained to the manager when I called back and he had no empathy for my situation is absolutely displeasing. I will never order from Domino’s again Pizza Hut should come back to Heber

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125. Hello I am trying to obtain contact information for employee records

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126. I order online for delivery and my food was not delivered i called the store and they put me on hold and told me to look at my neighbor’s house which it wasn’t there either now after waiting 30 mins at the store for the manager to come back from their break I had to wait for a whole new meal and at this point all I want is my money back

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127. Big complaint! App is not up to date. Am paying extra for toppings and sauces at checkout. No where does it state chicken is a dollar extra or that the garlic Parmesan and the Alfredo sauces are more. UP DATE YOUR FREAKING APP and commercials cuz they both spew lies.

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128. Every time I come to Lem Turner and want to order Domino’s they said they can’t it be 20 or 30 minutes before they can even take your order this ain’t the first time today about five of us walk out because of that reason

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129. Hello my family and I enjoy your pizza’s and specials a lot. But I did have a bad experience on April 11th 2022 about 6:50. At Dominos on Sun Rise in Palm Springs Californis. I had done my order on line. The purchase came out to 32. And change. I gave my 13 year old daughter 2 twenty dollar bills and three one dollar bills. She returned with food and no change. The girl at register told her ‘ keep sake’ whatever that may mean. I gave my daughter receipt and told her to get change. I was waiting and she was taking long, so i walked in and register girl was giving her 7 dollars. I told her hold on your taking advantage of my child and not being honest. I tried showing her from my phone that the bill was 32 dollars and change and i gave her 40 dollars and change. She walked to the back of Dominos and continued to talk with my daughter. She cane from the back with two dollars. I again told her that this wasn’t right she was stealing. The young register girl said it wasn’t her problem. I tokd her its not right to steal. I told her please don’t steal, its just wrong. And i walked out.

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130. I had a very bad experience at a recent dominos location the lady didnt do my food order correctly.and charged me for a toppin that she never put on the pizza she was very rude and unprofessional in het cell phone talkin the whole time very short of staff she works alone all by herself shes very nasty she even walked outside and left me in the store by myself plus my food order took almost one hour for her to make she has no gloves on and ignored me when i asked her to put a toppin on my pizza that she charged me for and she never added if u can contact me that would be great my name is lala Jackson my phone number is 732 761 xxxx hope to hear from someone soon cant get in touch with anyone from corporate which is ridiculous

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131. Went to the Dominos at 1600 Market St. In Wilmington, NC Ordered the 5 cheese dip & the employee that took the order assumed I wanted just the dip never asked if it was a combo or dip alone when my husband went to pick it up my daughter informed her dad that it was supposed to come with bread twist, so when he asked about it the rude employee left out the building came to the car to my 17 yr old daughter’s window and started yelling and debating with a child about wheather or not bread comes with the cheese. I’ve ordered this dip numerous of times and not once have I had to say I wanted the bread sticks with it! I called and spoke with the manager Micah today and of course she took their side, saying ppl order it without the bread at that store & saying I ordered it incorrectly, when I explained I didn’t, the employee rung it up incorrectly and she never apologized for the unprofessional behavior of the employee that argued with my child about if bread sticks came with the dip. They made him purchase an order of bread sticks for their mistake! I know this may seem petty but that whole experience, even with the manager was poorly handled customer service very disappointing. I was not satisfied at all! At this point with this particular store, it needs thrown away! That store suck!

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132. One of your drivers last nite ran a stop sign and almost hit my car with my daughter and grandson in it ! The location wolf the store. Is 1006 w fourth plain blvd Vancouver wa 98660 at 9:45 just off of Lincoln and 19th . I did call the store as soon as it happened and basically got blown off . My next step is posting my DashCam video on social media of the reckless driver. They drove a sliver Mitsubishi and you can clearly see the dominoes light on there roof

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133. I ordered online to a hotspot delivery in Washington dc, and it placed the order in california. I am being charged for the order in a state that I do not live, and would like a refund. The order number is 496, that was routed to dominos store 8264 Paso Robles.
     Thanks for your help.

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134. Ordered Italian hoagie.terrible burnt have stuff missing.called and complained.store 6th st pittsburgh.they said nothing they could do about it.want my money back.paid 13.83 plus 3.00 tip.send rick dimmack 343 ridge rd avella.pa.15312.

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135. I went into Domino’s on Baxter St. In Athens Ga. Had an incident with the cashier she yelled at me called me names and when the other employees called the GM Krystal all she could say is she had just taken her kids to Six Flags and she is exhausted and didn’t have time for this . She informed me she would call me the following day and no call.

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136. Tried to order pizzas on app as usual…said not functional, call store. Called store (1430 Foothill Salt Lake City, UT) recording said use dominos.com, rang 50 times no one answered. Went to place an order at another store, they would not tale delayed orders. What is the deal? Got to find another pizza chain. Not customer friendly at all!!

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137. I keep getting a call from the McKenzie Tennessee store 731-352-3000 telling me I ordered pizza I didnt order and asking for a credit card over the phone. when I ask whos calling and theyre name they ignore me and keep asking for payment. Then I called back and the manager Justin wouldnt give me a customer service no. to call. something weird going on at this location. or You have been hacked. or both.
     Date of call from the Domino’s in Mckenzie, Tn
     4/07/2022 @ 5:28

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138. HELLO YOUR DOMINO’S HERE IN SPRINGFIELD MO YES THEY WENT ABOVE BOARD THE SERVICE AND FOOD WAS EXCELLENT!!!!!!!!!!!!!!!!!!!! ONLY JUST A LITTLE EXPENSIDE ON A FIXED INCOME HOWEVER WORTH EVERY PENNY WE SPENT THANK YOU

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139. As I wait for my order to arrive at my hotel tonight (one of hundreds across Alaska…) Know this:

     Store 19003 on 36th Blvd. in Anchorage Alaska has some of your ABSOLUTE BEST employees. I’ve never received a bad order, or food delivered late. Corporate may apologize for “late” deliveries, but I know better—Winter takes its toll, and thank you for always being safe and thoughtful. I know when it’s snowing things slow down, but THAT IS GOOD! No pie is worth safety. Ever.

     You are all the best, & I try to tip accordingly. This store is amazing. Keep up the good work, everyone. Can’t wait to get my next order in an hour…!!!

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140. Domino’s Customer CASE ID: 5663728

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141. Worst branch with non systematic customer handling and operations. Order placed message received at 7:30 and after 2 enquires i got my order. If the order ready but its not came to customer hand means it like cheating the peoples and customers are came and paid for the stuffs. Its really rediculous

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142. I sent the previous complaint, but didn’t leave my name or email, it was about misplaced or

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143. I called in an order and at the end the girl hung up abruptly, but she didn’t give me an order number, but I didn’t know that you had to have the order number. But when she hung up I assumed we were good, she repeated the store location 3 times and I sad yes, but when I got there they had no such order. They offered to do nothing for me at the store and when I called the order center I got pretty much the same. I was very unhappy especially with gas prices the way they are.

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144. I ordered pizza and wings from Domino’s and it took over 2 hours to receive my food and when I finally receive it was cold I was told I could get a replacement tomorrow yesterday upon calling for my replacement they said they were too busy and told me to come in in a few hours and I have gotten nowhere after spending $40 on food that I could not even eat I am very disappointed

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145. My husband and I were at the Dominos in Albert LEA MN on March 29, 2022. We asked for two cups or straws for our coke to go with our pizza. He said they couldn’t do that. I don’t think it was too much to ask after covid issues in our area. I have tried to text you with no luck. I would appreciate your getting back to me on this issue.

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146. I’ve been trying forever to get my W-2 from Domino’s Pizza I worked at 5830 9th avenue North St Petersburg Florida for 4 years they misplaced my 2021 W-2 I’m unable to file my taxes unable to get through a live representative not good with the internet not going not knowing where this is going I need someone to get back to me my phone number is area code 860-807-xxxx it’s Thursday and we greatly appreciate a live representative it’s sad I can’t get a lot of Representative I’ve tried over 2 days now with all these different numbers and all these props to call and no luck hopefully this gets through somebody’s attention thank you have a nice day

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147. Hello,
     I live in Windermere and try order on phone, the manager at duty at 8:20 pm at 11620 Lakeside Village, Windermere, FL 34786
     407-612-7877 was very rude
     So asked him name contact number of area or regional manager, he refused to give me.
     I am really upset. I will call the top management to hear my voice.
     Thank you,
     Mirza I Husain
     407-491-xxxx
     Itxxxx @gmail.com

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148. My name is officer Michael I got a complaint about one of your staff members in Gallup New Mexico saying that they don’t carry out that $7.99 deals no more only on the website while another manager said that I can still get it cuz its a carry out my phone number is 505 879 xxxx

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149. Dear Ladies/Gentleman,

     Why has Dominos not closed its stores in Russia in lieu of the invasion of Ukraine and the war crimes being documented so well in the media? McDonalds and Starbucks are just two of hundreds of companies have closed their doors in Russia. When can we expect Domino’s to follow suit?

     David A. Bye
     Moorhead, MN

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150. New call center sucks!!! Only been active for, like, a week, but both times I’ve ordered, something was wrong. It takes forever to make an order. Not to mention, the call center person can’t seem to get order right. Tonight it took at least 3 times of reading the order right before call center repeated my order correctly. And still ordered my order wrong. And, if i, the costumer made a mistake, the building has no way of knowing, so they have to assume responsibility. I get your trying to take some pressure off of the store workers, and appreciate that, but it’s so frustrating, I’m considering drastic measures. Sincerely, Jon R. Summers Jr.

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151. This is a complaint concerning store #1221 in Benton Harbor Michigan. This is our third attempt at ordering pizza here. Our last issue was that it took them an hour and 42 minutes to put the pizza in the oven, But we let it slide because they said they were shortstaffed and they were new. This time the pizza crust was so thin you couldn’t pick up the pizza and this wasn’t even a thin crust pizza. The quality and customer service at this location is absolutely terrible.

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152. Yes the dominos business department out here on Pine Island, Florida keep harassing me I order food and they pass right by my place while I’m standing outside turns around confirms order is delivered and never delivers to me then when I call the manager tells me give them 15 minutes if they don’t show up to call back so I call and they hang up on me I call again and the manager runs his mouth and hangs up constantly
     I have been ordering dominos for the last 2 hours from 7pm to now 9:15pm

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153. Waited 25 min on phone and walked into attitude. Telling me to not give her any complaints we order pizza for church regularly I was so disrespected by this woman we will not be disrespected. This woman needs to be dealt with I have screen shot of 25 min wait on phone

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154. I have been trying to call my local Domino’s for the last couple weeks and I can’t get a response they hang up they do whatever I own a piece of business for 31 years you don’t do business like this this is b******* whoever is running your business in Southport North Carolina has no freaking clue of how to sell your product. If you need help I’ll take the place over and run your business.

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155. I haven’t received my W2 forms from Domino’s in Brookfield and Countryside, Illinois. Esmeralda Collier, 3/22/2022

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156. Last night i ordered over 40 dollars in dominoes.
     I have a family of 10 and order a lot of food all the time.
     Last night, as i got back and opened my pizza there was a roach crawling on the box that i had to kill.
     Also the day before i ordered a pasta bread bowl and the dough was raw. I do not like to complain but I really hope you guys make this right. And send me a gift card to make up for this. I havent had a problem with you guys in a long time. Ive spent over 70 dollars in 2 days on your pizza at the Central Ave location in Hartsdale NY on Central Ave.

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157. I must file a complaint and need to be directed to the correct management for the Noland Road location in Independence Missouri. My otherwise healthy boyfriend became debilitatingly ill within a small amount of time and all symptoms indicate food poisoning. He is currently on day 3 of severe symptoms best not to describe in detail. Today is day 2 of not being able to work because he can’t be far from a bathroom. He’s considered going to the hospital because dehydration is an issue and has to fight constant nausea just to drink water. We need to address management and plan to contact our local health department to file a complaint. It is very obvious this is a case of food poisoning and should be taken seriously.

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158. I’m tired of seeing the Dominoes $3 pick up commercials every 5 minutes on t.v.
     They are irritating!

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159. Hey Domino’s Corp. THIS IS A HUGE COMPLAINT ABOUT YOUR TAHLEQUAH OK STORE MGR MAX AND HIS BOSS I ORDERED THIS PAST TUESDAY EVENING $85.00 WORTH OF FOOD FOR 10 FRIENDS I HAD A SUPER NICE DELIVERY LADY AND SHE SAID I AM SORRY NO CEASAR DRESSING FOR 2 SALADS I TOLD HER ALSO THERE IS NO GARLIC BUTTER I ORDERED 2 BUT I TOLD HER HAVE YOUR MGR TO CALL ME THEN MY FRIENDS ARRIVE I MADE GARLIC BUTTER MYSELF AND HAD THEM BRING CEASAR SALAD DRESSING FROM WALMART WELL WE OPENED EVERYTHING SIT IT ALL OUT SAID THE BLESSINGS AND 1ST SLICE OF PIZZA 2ND SLICE AND ON THE 3RD SLICE THE BALD FRIEND OF MINE SAID OH MY WILL YOU LOOK AT THIS HAIR IN MY SLICE IT WAS IN THE CHEESE AND YES WE ALL STOPPED EATING BUT THIS SHOULD HAVE BEEN ENOUGH BUT NO MAX THE MGR OR SO HE SAID I WILL GIVE YOU A $15.00 CREDIT SO I THOUGHT I WOULD SEE IT THE NEXT DAY ON MY CARD BUT NO I CALLED MAX AT STORE AND HE SAYS OH MAMA ITS A STORE CREIT I TOLD HIM THAT DON’T WORK FOR ME THEN MAX SAYS MY BOSS WILL BE HERE TONIGHT I WILL HAVE HIM CALL YOU AND WE WILL REFUND YOUR ENTIRE ORDER I MEAN WE ALL WENT OUT TO EAT AFTER YOUR TAHLEQUAH STORE RUINED OUR MEAL THEN MY AUTISTIC SON HAD A BAD PANIC ATTACK HAD TO GO TO DR SO I DIDN’T AND DOMINO’S 3 CALLS MY SON IS MY NUMBER ONE PRIORITY AND TONIGHT I CALLED TO ASK WHAT WAS HAPPENING AND SOME YOUNG GUY LAUGHED WHEN I TOLD HIM MY NAME AND HE BEGINS TO TELL ME THAT AFTER ALL THIS THAT NOW I HAVE A $30.00 STORE CREDIT AND I ASKED HIM IF HE EVER WAS TAUGHT THE GOLDEN RULE CUSTOMER SERVICE HAS TO BE THE FIRT MIDDLE AND LAST REASON YOUR IN A SUCCESSFUL BUSINESS BUT I TOLD HIM I REFUSED THE STORE CREDIT AND I WOULD NEVER EVER ORDER FROM THEM AGAIN IT SURE WAS FUNNY TO HIM AND AT THAT I HUNG UP THE PHONE…..IF DOMINO’S NEEDS MONEY OVER CUSTOMER SERVICE THEN THAT SHOULD BE ADVERTISED INSTEAD OF GREAT FOOD GREAT PRICE…NOW THE CUSTOMER SERVICE IS UP TO THE CORPORATE STORE DEBHORA M BODIEN 20875 S VINA AVE TAHLEQUAH OK 74464 REMEMBER THAT BUT YOU LOST MORE THE 12 CUSTOMERS THAT NIGHT

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160. It’s very agitating that Highlands dominoes does not delivery
     Anymore and you can’t order online anymore when dominoes is none for that.. so many people are mad and complaining on Facebook and the manager is not even try to fix it.. loose a lot business. When you don’t or cant drive and want to order delivery and cant. Why no other store is doing that. This is make a bad name and business for Dominoes..They need to take online orders and deliver. Been like this since I moved back to Highlands over a month ago.

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161. Would like to know if there is a way of resending attachments pictures and video??

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162. For TWO DAYS I’ve tried to place an order at my local store in Lake Geneva, WI. It’s very difficult to place an order when NO ONE ANSWERS THE PHONE!!! I tried yesterday evening, for TWO HOURS, and then tonight I listened to the “on hold” messages for 30 minutes! Someone needs to let me know why I can’t place an order, or I won’t be ordering from Domino’s again!

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163. I had a bad issue with Domino’s back on February 13th and I have been told multiple times that they have sent me a apology letter and certificates in the mail and have never received anything it’s very discouraging we have not ordered since then and probably won’t Carla Bowen 614-806-1420 I live in Columbus Ohio I have already contacted I know it’s a franchise but nobody has contacted me one time somebody asked for my receipts and that was over a month ago very discouraging

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164. It’s ridiculous that if it’s asked by customers to connect with senior they are not bothered. You people have set a fake people to connect with customers and you and your team are sitting to cheat us. Delivering whatever they want. Is this the BRAND VALUE?

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165. I will never eat at a dominos again as long as you advertise these rediculus diversity commercials.

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166. To whom it may concern,

     My name is Eric Enderle.

     On 03/06/2022 I placed an order at domino’s located at 325 E Rand Rd, Arlington Heights, IL 60004.

     I placed my order for pickup and the time to be ready said between 4:42pm – 4:52pm. I arive and the time bumped itself up 10 minutes two different times. When I asked the lady working behind the counter to speak with a manager she said she is. I explained the situation and asked if i will get the 2 minute wait or you get a free pizza. She told me “no they just got 20 orders all back to back and it is what it is”.

     I then asked the lady who can I file a complaint with that is above her. She said no one but I can call a 1-800 number but it will just come to her. So there is nothing I can do to file a complaint against her and she laughed.

     Then a different customer came in to pay for his order. The lady waited for the other customer to pay then told him it will be an extra 20 minute wait.

     I asked for a refund and the lady said ok but I have yet to see the refund.

     I do not want anything for free. I would like to make sure other customers do not have the same bad experience.

     Respectfully,
     Eric A. Enderle

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167. Manager said him and another worker was the only two working on orders. He was suppose to have put my order ready and then ready by 9:25pm I came back in and it’s 9:32pm. I got here at 8:44pm

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168. I was never made aware of my order when it made it to my house and then I had to wait another 30 mins just to get my food and the girl on the phone would not give me a discount for the confusion or anything and I felt she was rude, I ALWAYS go through dominos but I just might not anymore if this persists.

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169. We. Ordered. A. Pizzer your. Store. In. Walkertown. Nc. I will. Never. Buy another pizzer. From yaw. Maw. Thanks

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170. I ordered a pizza at 8:36 at night after calling three different Domino’s two of them told me that you delivered to the dominoes and that’s the street so I called I ordered the pizza he said to be ready in 31 minutes 71 minutes later I called back he goes we don’t deliver there we’re gonna have to refund your money it’s our bad that we didn’t call you so this is the new one on the boat House Road in Texas I’m just really super frustrated all I could say was yes ma’am no we don’t have a manager you can’t talk to Alsa I don’t know what happened your pizza we madWhat he said made no sense whatsoever also as of right now over the $25 I pay did not get refunded to my account just thought you should know

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171. The employee at the Dominos on the Connelly Springs Road NC. Needs to work on his public relations skills. When I placed an order over the phone he was very rude and didn’t place my order as requested. I waited 58 minutes for the delivery and it never showed so I called them back and was told the order was never placed. I have the conversation recorded on my phone to prove him wrong. He needs to be dealt with.

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172. Good evening, I ordered a pizza for my nieces sleep over and the pizza took forever to get here. I called the store and he said the driver left 6 minutes ago. When the driver arrived the pizza was cold. I caught up with the driver and let him know and he called the store speaking with green the manager at new bern ave store raleigh nc. Stated they would remake the pizza but had to have the old ine back. I advised him to just put a credit on the account for a free pizza and that my kids have waited forever to eat. He stated he couldn’t do that. I am really upset because we had to warm the ice cold pizza up with no immediate remedy. There is always a issue at this store being short drivers or not doing deliveries at all. I hate I can’t order from another store. This store is horrible. I would like some remedy due to this inconvenience.

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173. Repeated problem. I do not want a email from this company. Nothing. 2 hours on a pizza. used tracker. Pizza done at 3:36 didn’t receive til 5:07. I had to pay $50 for stone cold food. This is the 4th time it’s happened. I tried to cancel order and was on phone for 20 minutes listening to your irritatingly chipper recording saying”we sure are busy here at dominos” really not the message a customer should hear for 20 minutes over a problem that’s never fixed. I was told last time they wouldn’t take delivery orders at 7pm on a Saturday cause they have no drivers. I’m so upset right now it’s unreal. I’m a bartender server manager for 30 years. I never get this mad. I ordered at 3 pm before kids got off school bus. You ppl don’t fix your issues have rude ppl answering phones and then flood my emails. I do not want to be contacted by email or any other way. This place is a joke. $50 for garbage food!!!! And worse service and it’s been happening for a solid year now. Is the Henderson KY location a franchise? It’s a town of 60,000 with one dominos and your negligence is killing what could be a great market!

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174. I waited 40 minutes before my order 2716 was even started and over an hour before delivery. I called and asked about my order and was hung up on. This was the location of FM 78 in San Antonio TX. Please do something about this.

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175. What’s wrong with Domino’s? Online and app ordering. You guys need to learn from Jimmy John’s. It’s easy peasy. Don’t let your marketing department destroy the ease of ordering.

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176. I love pizza 🍕 Millions of Americans have diabetes and pre diabete
     Can you develop low sodium cauliflower crust
     Or low carb crust

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177. I have been waiting for my order for over two hours from the store located at 2950 Donnell Dr District Heights MD 20747. This store is a five minute drive from my address. This is unacceptable. I am requesting a full refund and for that store to be contacted by corporate. To ensure my order is fulfilled immediately.

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178. I placed an order that was to be one of your coupons deals St. Jude’s $19.99 how can that total $29.00?
     Then Thursday morning we all are living in the bathroom.
     My neighbor had ordered from you Tuesday then they lived in bathroom Wednesday morning .
     Found out today because we have not spoke in a few days now know why. But my stomach is still rumbling.
     Store is on 95 Brooklyn st Carbondale pa 18407 570-560-6060
     My address 28 pike st Carbondale pa 570-575-xxxx
     Thank you thought you should be informed of your customers health safetyness.

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179. Your pizza shop on Highway Avenue in Albuquerque New Mexico is the worst place I’ve ever had to do business with they say they can’t give me the seven Dollar Deal over the phone and when I try to use the app that tells me it’s still $17 whenever I did do business with this office they never had changed or they told me I had to use a credit card it’s the worst place I’ve ever had to do business with and I’ll never have order another Domino’s Pizza as long as I live

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180. The service here in Port Arthur Texas is poor took three hours to get my order delivered

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181. Hi dominos I know this is kind of a long shot. But I love everything you guys have on the menu I eat dominos all the time the pizza the wings pasta bread chicken it’s alll good . and I’m up in iowa city working a lot now but I just recently got back since my last job closed but I was just wondering if there was maybe any possible way I could get maybe some free pizza appoints or anything I’m behind on like all my bills I just got a evection notice and some dominos sounds really good right now.

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182. I would just like to say that at Dominos in Hot Springs, address 2744 Albert pike road. The General Manager Nick paup was very rude and I saw that he is messing around with one of the lower managers. I was told by one of the old workers that they had a thing going. From a personal opinion, I feel like that is very unprofessional and as a customer, I don’t like seeing one of the managers getting special treatment, just because of a relationship. I also hear a worker was fired because of the new relations with the general manager and one of the other managers.

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183. Worst experience ever

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184. Hello. My name is Jacob. I am a former employee at the dominos on East Brainard Road Chart, TN. I have chrones disease. One day I came into work and I was throwing up because I’ve been having to close pretty much by myself every night that I worked. One day I had come in sick. Throwing up in the bathroom. My boss wouldn’t let me leave. Catherine is her name. My coworker came in too drunk to do his job and they sent home home before I could go home over my legal disability. Yesterday I was working and she was yelling at me very loudly. And I was polite. I asked her why she was yelling at me. She told me I was worthless. And I snapped and quit. Cathy is the worst boss I’ve ever had. She’s lazy. Lacks empathy of any kind. Just rude overall and doesn’t know how to manage in the slightest. Now I’m unemployed having to find a new job because I quit because I was being over worked.. Yelled at.. Made fun of.. Talk about behind my back.. And honestly with how toxic of a person she is I’d rather be jobless and have to stress for rent. People keep quitting and leaving. I came in to fill in spaces plenty of times. I was never late. I stayed until closing time basically doing everything by myself after only working there for a month. Just to get spit in the face and told that I’m worthless after coming in and busting my ass every day. I will boycott any and all things relating to dominos because that’s not howyou treat your employees.

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185. Rude gang members always closes Dominoes pizza early on the weekend in Desert Hot Springs

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186. Domino’s Pizza in Canton Texas is the slowest and rudest ever

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187. I just wanted to bring this to your attention that I ordered some pizza from your Domino’s company on Broadway in Mount Vernon Illinois at times square Mall the delivery driver showed up didn’t have change for my order of $26 and something I gave her 2 20bills she then ask me for more money to make change I said I don’t have anymore money she then said never mind here is 20 back I’ll bit the other that to me is insulting I pay for what I ordered then ask if Lyndsey was working knowing she is manager it was her that deliver stated You’re a manager and you don’t have change for your customers so I gave back to pizza and got my money back on spot yet I have autistic son that was hungry and has no food now due to her not having change so I’m very upset I order a lot of pizza from Domino’s and this is not okay and again I’m hungry no food and all due to her not having change for the customers I feel like that it was a POI to get more money as a tip when I was already going to give her a tip

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188. I was rear ended by a delivery driver in Denton Texas, after waiting several weeks to hear anything I had to make and insurance claim of my own to fix the car. The store nor the employee made a report. My vehicle has been immobile for over two months now and I haven’t been able to see a dr for my hurt neck due to no compensation from the event and being only able to work limited hours due to a ride and my neck and back hurting. I wish to be contacted this isn’t right.

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189. I have been calling Dominoes in Parkville, MO. 2 days no one answers the phone! I am pissed off!!! I want a free pizza delivered!!!
     Jon Hegwer

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190. you have a manager stealing you blind at 1000 oaks and jonesmultsberger. i picked up my pizzas gave him a 100 dollar bill and he reach in his pocket and gave me change rounded off to the dollar. I ask him ,,,, dont you ring up the sale? his answer was im taking care of it,,,,,, I was Director of Operations for Pizza back in the 90’s You need to check this guy out

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191. Hello, my name is Alejandro Franzuela. I request that you mail me my W2 for my taxes, as I am a former employee of Dominos Pizza.

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192. I ordered steak and Philly steak sandwich and pasta primavera and do lemonade and I was trying to call back to get it to me there dr. Pepper I can’t get a 2 L of lemonade because it’s not on the website and the manager promised he would put it on the website and it still says 20 oz only but anyway the bread instead of cheesy bread came and it didn’t even have four or five bags of cheese in the rest is of the whole thing as bread it’s just a big old pile of bread and it was horrible burnt on the ends in the pasta was more sauce and pasta hardly had any pots at all and I didn’t get any drinks at all and we’re nurses wear in a nurse’s I’m running the nursing home and we’re stuck here all night and I believe that wasted have a credit to be able to get at least those three items that were 699 each on the 599 deal and 22 L at least credit to get that that back so that we can have those drinks and I was a 2 L of lemonade and a two liter of dr. Pepper and it was 3599 items and all that came out on the ticket was 2599 the whole order was just too thing for all of it and no drinks in the whole purpose of it was the drinks and I mean we barely made it as it was it was 15 minutes so they were going to close so please when you give us credit or something because the manager I called him and he was like sorry the guys already on his way and he’s not going to come back and bring any drinks, why and so and that’s how he always is so that means there’s no you shouldn’t even talking to him and he’s like I don’t they always say that blah blah blah yeah because we bring a million dollars worth of business to that store you could check check check how much money from Bastrop nursing home to the store in Bastrop okay just checked the figures and I think we deserve a credit thank you

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193. I ordered a sandwich and pasta and to drink and pizza and the only thing that came out was the pasta and some stuffed cheesy bread so I called the manager and said hey there’s only two things on here and I ordered three more can you charge the credit card and send me the other three things and he said no the delivery drivers already left sorry that’s all I can do and the whole purpose of the delivery was because of the drinks because we’re in a nursing home and we’re nurses the nurses and there’s no possible way to get any drinks we can’t leave they were the last place that was open it was 15 minutes before they closed and we’re only a mile from there so it would have been easy to turn around and come right back and they refused we bring probably a million dollars worth of business a year because there’s a hundred of us here and then there’s you know 13 nursing homes down the street so nurses really depend on Domino’s I don’t believe that we deserve this and I believe that we deserve credit for this

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194. It has been three weeks since the dominos in Fremont Ohio has been closed and I still have some pizza credit yet and I need to get a free pizza from them cause they was very late with my order I have been noticing that they was open online but when I try to order online they wasn’t taking any orders at the time

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195. Awful service. Made a complaint and manager wouldn’t even give me his name.

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196. Hello,

     I’m a former dominos employee and haven’t received my w2 I reached out to the store manager. But I’ve still not received my w2.
     Dominos store in Chalkville Alabama.

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197. Hello, I purchased a large pizza as a carry out customer. After I paid for my order, I went to the grocery store right next door. I returned, there was a staff member standing in the center of the work area. No one acknowledged me. I stood there for about 15minutes without even a hi. I exclaimed, ” Can anyone help me?” The staff member just standing there, turned slightly and said someone would be right with me. I waited awhile longer and again I asked for assistance, and again the same man responded by yelling, ” Carryout”. A younger staffer started towards me, but before he got to me, I asked the staffer barking orders at everyone, ( I later found out his name is Jacob or Jason, the manger.) I asked Jacob why he couldn’t just help me himself? He wasn’t doing anything. He started yelling at me as if I were his enemy, saying, ” You don’t tell me, if you don’t like it you can get out! I responded that I had already paid for my food. The younger staffer (Luis), to help me. I am sixty five years old, my father used to make PIZZAS. We had a small restaurant when I was younger. We would ” NEVER ” speak to a customer or a staffer in that manner. I am writing because my father worked very hard for our little place, I would not want someone working for us who projects dislike for our customers to spoil all of his hard work, just as I would not stand by and let this ” manager” spoil yours. Thank you, Ginger Gleason-Vallery

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198. Domino’s Store Store #1618, Failure 100% of the time to not put garlic seasoning on our crust. We order over-and-over and we specifically order “no garlic seasoned crust”, yet on every pizza we order we pickup and bring home has garlic seasoning on our crust. Tonight, we ordered a canadian bacon and pineapple, a lovely sweet pizza, but once again Cassandra and her Crew put garlic seasoning on our sweet pizza. We also ordered an Italian Sausage pizza with no garlic seasoning and got garlic seasoning anyway. We’re 40+ year Domino’s pizza lovers, but we feel the real problem is that the garlic seasoning is a DEFAULT for all pizza orders. How can your pizza makers “not” apply garlic seasoning to “special” pizzas is they are putting garlic seasoning on most every pizza. We love every pizza you make the the garlic seasoning makes Domino’s pizza taste like Papa John’s pizza….greasy weird cheesy crust. We are simply unhappy because we throw $100/month at your store on old Highway 94 and they keep ruining our pizzas. Hundreds lost….Please help!

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199. Pizza was overcooked my wife went to pick it up in the Rockingham Domino’s got back home in Hamlet had to take Pizza back and no customer service was accommodated and I feel it stole that she should have been accommodated for have to sit there and ride all the way back to the store

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200. Your ad stating carry out customers get $3 off their next order comes across as lame. Since it is because of shortage of drivers, you would benefit yourselves and customers by giving $3 off the current carry out order, not future order. Much better marketing and customer relations to do that. It would then be a win-win.

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201. I live in Vicksburg Mississippi I really love Domino’s Pizza but no one ever answers the phone there you are losing business help please fix the phone lines

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202. I ordered my pizzas at 9:30pm and it is 11:22pm dominos in clermont fl citrus tower is saying I won’t get it until 12:30 am. That is ridiculous

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203. I made a comment recently about my pizza’s not being consistent from pizza to pizza. I ordered Dominos for my children I personally don’t eat domino’s pizza. My most recent pizza was terrible and the way it came in the Box I’m wondering am I being retaliated against.

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204. Order a pizza from your store in gardnerville Nevada on line it had bell peppers on it I’m allergic to bell peppers would not reverse or give me another Pizza my name is Joseph Montgomery my phone number is 530-816-xxxx

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205. Rather than start a dispute with my American Express card I wanted to write your CEO and ask him if he could help me decide or figure out who charge the $22.10 fraudulent charge for a pizza on my American Express card my name is RJ Thompson phone number 850-879-1496 please call me I’ll give you the particulars American Express disputes take forever I told him I tried to call you and find out first please help me thank you. P.s. I sent an email to the CEO but they said his address wasn’t working

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206. I bought a pizza with my card for $23 something then two days later at 6am before the store was even open , the charged my card $25.00. so i called the store they said they cant take care of it so they give me a number where no one ever answers and the voice mail is always full !!!!! So then i email the email address on the app for complaints they message me back want a bunch of info reciets store number address bla bla bla and now i still dont hear anything my card is in a negative balance over it so im pissed i want my 25$ back

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207. I ordered pizza 1 way and got it another way it was for my children it had jalapenos on it they do not eat that or red bell peppers all I wanted was olives and pepperoni I got sausage pepperoni jalapenos red bell peppers and I also wanted barbecue sauce and I got regular sauce

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208. My family and I have been regular customers for 20 years and prefer Dominos food not others BUT current manager rude, refused to honor store specials (#7919) On 2/5 order 2 large pizzas 2 toppings. I had to wit 1 hour. Mgr refused to give a receipt or her name. Amount $29. +tax $31. Arrived home to find it was not what I ordered. I attempted to call #on website to complain 800 208 1234. Phone # is a doctor’s office. I am
     Spencer Rice 650 207 xxxx. Email:
     rice.spexxxx @gmail.com

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209. Dear Sirs 02/06/2022
     I live in Lake Elsinore Ca. 92530 I have been utilizing the Dominos Pizza Establishment on Lake street in the Stater Brothers shopping are for about a year now. Last night was the last time that will ever order anything from this and probably any other Dominos Pizza store. I do not know if this is a franchise or a corp. store but it has some of the worst employees when it comes to dealing with the public, and customer service that I have ever had the misfortune to have had to deal with. It has happen to me more than once and in definitely different ways. From just getting my order wrong, to just not answering the phone for over 20 mins. To telling me that they were too busy to deliver my pizza that I will have to pick it up, then when I arrive to pick it up tell me that it is out for delivery, to after taking my order and I have waited for delivery for an hour tell me that they never took that order. I could go on but the point I guess that I am getting at is that this store has no competent supervision as my complaints have fallen on deaf ears without real effort to make it right. The employees seem to have not had any training of any kind not in phone skills or how to place an order or even basic common courtesy. As I have said I do not know if this is a corp. Store or a franchise but I know if I had such a business I would want to know that this kind of thing was happening and giving my business A black eye.
     Thank You
     Mr. J Bauer

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210. I was a former employee with Domino’s I was getting paid $5.75 an hour under minimum wage I was advised by my manager this is what dominoes do to get out of paying the regular price on all the sites of employment is shows Domino’s pay drivers $20 an hour I was overworked put excessive miles on my vehicle wasn’t prepared Aid the proper amount this is illegal for any Corporation to do a fortune a lot of corporations get away with paying the employee or less that they can pay them they have violated my right as an employee and violated the law that protects minimum wage they have underpaid me and have not paid me the correct amount for minimum wage I will be following the class action lawsuit against Domino’s for this violation I have already reported Domino’s to the Better Business Bureau as well as to the appointment office that regulates these corporations I’ve already received the approval to sue do not work for Domino’s they were underpaid you this Corporation has been getting away with this for years even though that there are private Corporation are still required by law to pay the minimum wage which is $10 an hour here in Oklahoma city is actually 1075 an hour

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211. Yes my name is Connie claybrooks I use to work at domino’s in Iowa city I haven’t received my W2 from there I called the store and asked about it last week can someone contact me regarding this matter

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212. Ordered dinner from Gardner Maine. Three hours later and three phone calls later one of witch they hung up on me they say have no idea how long it will take to deliver my food then he hung up on me again. Never have I had so much trouble getting food. I’m disabled that’s why I ordered delivery. If these people can’t do there jobs than they shouldn’t be working there. Ordered at 6:37 it’s 9:35 now. Very upset.

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213. I think it’s ridiculous to still have a close shutdown and hour after the weather has cleared. To deny service for a call in order for pick up baffles me! I could never do this when I worked for Dominos. Prime example why I don’t eat Dominos now! Haven’t ordered from here in 4yrs because the service is always xty and the one time I try to y’all are closed for bad weather that was cleared an hour and half ago!

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214. I have now tried to order online 5 or 6 times today the website keeps kicking me off and when I do get to stay on it .it keeps switching my order from delevery to pick up and after about the 4th time i called them and they said they didnt Deliver to my address. But they have before and They do to my neighbors. Plus the last time I tried to have it brought to me they said they do come here but they were short on drivers. So i dont know whats going on but nobody has told me the same thing twice. Now we cant get our order cuz we dont have a car to go pick it up. This is not how your business makes money

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215. Always ordered from dominos but now it is not the service we had..wait time 200 minutes..so disappointed as many of the people…I know 9 families who do not order now!

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216. If you would pay your delivery drivers a set wage rather than make them depend on tips, you would not have a shortage of drivers. Domino’s is beginning to leave a very bad taste for me.

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217. Hi. Im a previous employee for the rock springs Wyoming store. I was wondering if you could give me my W2 info or let me it’s sent. I also a concern about your district manager Steve.

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218. Your location at 103 E. BELTLINE in Cedar Hill, Tx. Store #6834 consistently gets my delivery order wrong. Something is always missing. These are items that I have paid for. Where is my food going? It doesn’t make it to me. This is my first time complaining but I am tired of this locations incompetence. It would be appreciated if you could figure out what the problem is with this location and rectify it.

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219. Domino’s is the worst!!!!! Brought the wrong pizzas and then refused to answer the phone

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220. I called and placed a order over ahour ago, the didn’t place my order,, now I have to replace it again

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221. I have heard that the Dominies stores in Fort Collins have had Covid outbreaks. Are you testing the employees who have had close contact? If not, why?

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222. On 1/25/22 I ordered a pizza in Enid ok 580-297-5310. I spoke with the manager Zack. At the time of my order. The young lady aske me what was my address . I told her my addre, she took my order and they sent the food to a nursing home. That’s COVID infested. The manger was very rude on the phone. All he could tell me was the store have new workethat are still in training. I got a text saying open your door the pizza was here and it was not. Just so happen I know a lady who worked at the nursing home which she called me. I called the store and notified Them of the mistake. The manager didn’t handle the situation correctly. I am very hungry did not accept the food. I Oder from the same dominos all the time and this has never happened.

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223. I bought 2 medium pizzas on January 22, 2022 in Garland Texas on Kingsley and First street. The pizza tested old and it was hard. I never had a pizza like that before and it made my stomach hurt. I don’t think I will go to that Domino’s again. The pizza was horrible.

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224. Online order. Waited 1 1/2 hrs. Put on hold 15 min. Drove to store. Phone off hook. Never again!

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225. North Myrtle is terrible I will never call your company again

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226. do you have mask policy or social distancing do pizza makers wear any protection to keep hands and hairy forearms to touch pizza

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227. Domino’s in Batesville Ar

     I called in my order and they told me it be ready at 620 and it was not they told me another 20 min the employee was very rude and was talking ab customers while the customer is in the lobby. Talking ab the customer can wait until they are done and that they are tired of our complaining. This is not good customer service. Customer brought in a coupon and the employee was like never seen that I been here 5 years she very rude

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228. I’ve been a domino’s costumer for 25 years.i get my pizzas from the rockytop tennessee and they have messed up on my orders all the time and I ask if they would fix them and they tell me something else and they don’t fix it..so hopefully youll can fix my problem or get all new people there thank u my name is rhonda gathright…u can email at RhondaGatxxxxxx @gmail.com

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229. I am a regular customer at the Auburn,Maine Domino’s and the past 3 times I’ve ordered my pizza’s have not been cut properly or the toppings are all slid to one side. So I called after placing my order and politely asked if they could make sure they cut them all the way through, and that my toppings weren’t slid to one side. The guys reply was “well when we’re really busy we don’t cut them through all the way but we’re not busy so I’ll make sure they cut them all the way through”. I get my delivery open them up and both pizzas are not sliced at all. This is crazy considering not everyone owns a pizza cutter and I am a paying customer who should be satisfied with my order. Kinda makes me feel like the pizza wasn’t cut on purpose cause I called and complained. Thinking about taking my business elsewhere.

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230. The store in Palmetto is very very stupid because they messed up my order

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231. Hello, I am writing you because I ordered two pepperoni pizzas and one thin crust pepperoni pizza around 5:30 then around 6:50 I called to ask where my order was and the Manager was completely rude telling me that I should have came to pick up my own pizza. She had an horrible attitude. Then when I finally got my order the pizza was cold and not ever correct. I will like something done about this, I paid 32 dollars for cold pizza and awful services.

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232. I ordered from the dominos on Christy drive in Jefferson city Missouri. I order from there a lot, on Friday night the 14th, they forgot one of my sandwhiches. I was told that they could credit my card or it would be 4 hours til they got me my sandwhich this was at 10pm. I did not know you all delivered til 2am. The person I talked to was rude and made it seems like it was my fault they forgot my food. Very disappointed. Since it was my child’s food and now they are hungery

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233. I was at the domino’s pizza at Adam San Pedro in Los angles ca I have taken a picture of the manger special deal 2 large pizzas with 2 topping for12.99 each and he charge me 60 dollar’s and some change I keep Tilling him he charge me way more and I wanted to talk to the manger he said he was the manger that is not ok to charge me so much what can I do to get my refunded my money that he charge me so much

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234. Saya beli Dominos pizza yang ukuran paling kecil aja lama banget apa lagi yg gede. Nunggu selama 30 menit,ga dikasih saus,ga dikasih setruk.
     Domino pizza depok timur

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235. I Would love to be in a commercial. I worked at a dominos restaurant for 15 minutes made 8 pizzas 2 apps and a dessert. I am a chef, I do not want the 2 overworked employees to be and on blast. Ordered at 6:30 came in at 10:20 made my own pizzas and other customers so I would love to be in a commercial.

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236. Dear Mr. Richard Allison,

     I spent a lot of money on food from your Dominoes Resturant today. I’m not satisfied with it at all. I asked for extra cheese, it wasn’t on it. The pizza was burnt. The cinnamon twists were really gross, only cinnamon, no sugar. You guys use pizza crust to make them, not good at all.

     The apple dip was disgusting, no taste & texture was like wax. They didn’t even give me extra icing. The salad had barely any chicken in it or cheese. I’m very disappointed regarding the food we ordered today. Most of it was inedible because it didn’t taste good. This isn’t the first time we received unsatisfactory food from Dominoes!!

     Respectfully Yours,

     Melissa Maj

     Email Address:
     melissamaxxxxx @gmail.com

     Mailing Address:
     3816 E 73rd Avenue
     Merrillville, In 46410

     12/5/21
     Reference #
     6717020xxxx
     Total:
     $63.07
     Domino Pizza
     (219) 576-6022

     Also, they did not follow my instructions to deliver the items on the back porch, we have shelter on our back porch, not our front porch!!

     Sent from my iPhone

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237. DOMINOS PIZZA – would like to start out with the worst pizza ive eaten in 20 yrs.
     went online to order using the coupons $7.99 per pizza, for pickup.
     cant use the gift card I got for christmas to pay
     called the store, have to come in to use gift card.
     you can only use the coupon on line, but cant pay for the pizza with the gift card.
     you can only pay for the pizza with the gift card on walk in, but cant use the coupons.
     same crappy pizza cost me $10.99.
     oh wait, it gets better.
     Pizza dough, no taste whatsoever, no rise.
     cheese- couldnt find it.
     sauce-no spices, right out the can.
     the absolute worst pizza ive eaten in forever.
     now i remember why i stopped ordering them years ago.

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238. I ordered my order from my Monticello dominoes on Jan 9, 2022 at 2:24pm, and was never given my order til 3:58pm, and still was told I had to pay full price by the gm manager named Ben, whom was very rude. He then proceeded to hang up on me, and when I called back to ask why, he hung up on me again, and lied to me saying it was so late because our local pizza hut was closed, which it was not, bc we called there and asked them. Something needs to be done about this, bc I am a paying customer who doesn’t deserve to be treated with such disrespect..!! I will drive to somerset, Kentucky from now on, before I ever deal with dominoes pizza again!….Dominoes phone number is (606)-348-9311

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239. I made two seperate orders one one santa fe and one on prarie. In pueblo co. Both companies over charged 10.76 and 10.80. They won’t answer my calls. I can’t hear real good so it’s easy for the kids and my family to take advantage. I can print my receipt or save it on my phone and send it to you. I would like my money put back on my card.

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240. 914 Eastern Blvd STE 500 in Clarksville IN. I don’t know if it was the manager but she was beyond rude and I will never order from there again I asked a question about the menu and she went off now I don’t trust this place and never had a problem til today with this rude female

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241. Waited almost 2 hours for order to be delivered . We called to complain and guy on phone wanted to know if we’d like to pick up or cancel ….. BS this is not the first time with this place having problems

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242. So a store manager told me 3 times my pizza was on its way for delivery I ordered it at 9 I called at 9:45 which was the first time he told me it would be there, then he told me 10:15. I called back one last time at 11:30 and was further lied to. He told me the deliver guy was making a triple run and it should be to me shortly. 11:30 is when all food places close. If he would have let me know they weren’t coming I could have gone somewhere else. I called one last time that night and he yelled at me on the phone. Today he wouldn’t give me his name on the phone and was trying to act like he never did that last night

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243. I just got charged $18.93 for an advertised three topping,7.99 pizza. I hope my lawyer likes law suites.

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244. Dear dominos complaint division. My name is Jimmie Gilyard and I live in Muskogee, OK. I ordered a total of 6 pizzas, 2 thin crust pepperoni, sausage and black olives. The 2 thin crust pizzas we ordered was burnt along the edges. We also ordered (2) 10 piece wings which by the way were under cooked. The whole experience with dominos tonight was at a very unsatisfactory level. I will gladly accept an apology and some type of reimbursement due to your franchise mistake.

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245. My name is Aarika and I ordered a chicken bacon ranch sub and it was nasty the guy who fixed my sandwich works at the dominoes in hopewell va. I will never eat there again.

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246. I work for the Greenville Texas Domino’s there are three cases of covid that have not been reported to there employees I found out because I am friends what’s some employees why hasn’t the manager notified us

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247. I work for the Greenville Texas Domino’s there are three cases of covid that have not been reported to there employees I found out because I am friends what’s some employees why hasn’t the manager notified us

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248. I am an employee in Loveland, CO. There’s no break policy in my paperwork or in the office anywhere. By state law I’m allowed a 30 minute break every 5 hours but they absolutely refuse due to short staffing. Are you wondering why you’re short staffed? Its because nobody wants to work nonstop for hours with no break for minimum wage.

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249. I am an employee in Loveland, CO. There’s no break policy in my paperwork or in the office anywhere. By state law I’m allowed a thirty minute break every 5 hours but they absolutely refuse due to short staffing. Are you wondering why you’re short staffed? Its because nobody wants to work nonstop for hours with no break for monimum wage.

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250. I have called Dominos pizza in Chillicothe , Ohio to order pizza and each time I call I get rude associate thats we are not taking orders at this time. What is up with lof that. This is a good way to loose your business. I have spoke to some of my friends and they have had the same thing happen to them

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251. The staff at your company is so terrible I no longer want to order from it yet apparently my family has been ordering from it since I was a little boy. you send me cold pizzas and tell me that it’s my problem

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252. I’ve been waiting for my pizza 5 35 pm Saturday December 31st it is now 8:17 still have not received my pizza

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253. I recently ordered from Dominoes and are order was completely screwed up. I called about the pizza guarantee and instead of bringing us a new pizza they told us that they would give us a credit for a future pizza. Then when we called to use the credit they tell us that we have to pay another delivery charge. We already paid the delivery charge for the first order that DOMINOES screwed up, I shouldn’t be made to pay another delivery fee. If this is how you do business it will be my last order from Dominoes.

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254. I ordered food last nite n went to pick it up n. Got rejected or I say it in his words we can’t serve u food here this is a big lawsuit n I’m going to contact my lawyer have it on video at ur drivethru window we’re I waited over8 mins n my food W as at the spot to be handed out but nobody in dsite

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255. Domino’s on Centre Pointe drive in Tanger Outlet of North Charleston,SC …Manager name unknown and employee Jackie Harrison did not complete my delivery order nor did i receive refund of any kind for food items that were paid for but not delivered….i would like someone to refund me ASAP thank you

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256. So on Dec 17th my order was wrong got a free pizza (points) out of it. So I decided to use my points at same domino’s (on 31st temple texas) and didn’t get it when I asked so I called to check, lady was nice but really didn’t seem to care. Then an hour later I called and the guy was rude said there was 2 orders ahead of myn amended up hanging up on me. I had canceled my order because 9pm was to late to eat….. I still not showing my points back (120, 2 free pizzas) and honestly think there should be something more after that mess. They need to call people if there order is going to be late so they can decide what they want to do…….I have never had this much disrespect from any other domino’s I’ve been to ( centralia WA, Adam’s ave temple texas…).

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257. I’m Kelly Miller I ordered a pizza from the Church Street store in Spartanburg South Carolina and actually I ordered two and a salad and it was $48 and something they were both supposed to be specials one was a specialty pizza I got the Philly cheese steak and the other was pepperoni and hamburger $50 for two pizzas and a salad delivery was pretty much on time but when we got the pizza and opened up both boxes the pizza was not a pizza it was a mush it was everywhere it was like he was in a darn race car India bumper car or something race cuz that pizza was on top of each other flipped upside down pieces were broke apart it wasn’t even one piece the pizza was pretty decent I like the Philly cheesesteak and I used to like Domino’s and the guy that delivered it was really really nice but that pizza wasn’t it didn’t look like a whole pizza either one of them and it’s going to be a while before I even decide to order from Domino’s again I was afraid to even eat the darn Pizza afraid that it was not just the driver driving that made it that way

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258. It’s been over 2 hours when I ordered a pizza Store when on answer the phone went to the website they want money in order to take care of the point complainthere are the point complaint what is this a scam

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259. Well I think you all need to start looking into management because when I called after I order the pizza an hour before they told me it’s going to be another hour before I get delivered so y’all need to get your stuff together and get the hell out of the business I’m very upset and believe me Domino is going to last my list just like they put me at the last of the earliest when they made the pizza and back when he shows up they can keep it

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260. I got a gift card for xmas.went in the Tara blvd store to get a pepparoni pizza for my wife & told I had to use the net ? I did all of that but could not order the pizza & had I way to print out on. My tablet? No menu to order from? Then called the number on the the gift card & it said my balance was zero/if this is the way Domino’s does bussiness I think it sucks!!!!!!

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261. I am not one to write complaints. I am a business owner myself so I really take this serious. About a month ago we purchased pizza from this store 101 N 1200 E Lehi Utah 84043. The order was 2 hrs late and cold. We called the store and the manager said that they would replace the order. We don’t eat a lot of pizza so it took a month to call again and order pizza. This time the manager was extremely rude. She looked up the account using my daughters phone because that is the phone we called from tonight. She said there was nothing on there. We tried several times to explain to her that was not the correct number and she needs to search our address. She kept saying she looked up the number and would not go any further with it. As we tried to explain to her she would find the info under our address she hung up the phone. We tried to call back and she hung up on us again. I would NEVER let my employees do this to any customer of mine. My employee would be fired for the treatment that she gave us. I have never asked for a replacement order from Dominos before. This was the first time. The manager would not give us her name. We called on Dec 27, 2021 at 4:05 MST. After looking up this stores reviews I was shocked to see a 2 star. I guess I am not the only one they have done this too. What a shame!

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262. Today I placed an order on online for delivery store #7611 order #2158 I called several time and no answere because my food was not here yet I ended up going to the location to see what was going on and my order was just sitting there I had visitors and needed the food right away my whole order was cold at the time I let the manager know and he didn’t even offer a discount I had no choice to take the food cold because of the visitors u had over I’m really disappointed on domino’s for having these kind of managers around I hope this helps to put new help in this store.

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263. I have a complaint about the Punta Gorda Domino’s

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264. I will never order from you again.

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265. You need to change your online carry out it’s a absolute nightmare to use Even your complaint site is a nightmare to use we’ve been eating dominoes for years but not anymore

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266. I ordered @ 9:07 P.M. Driver never showed up, 45 mins. Later Manager said Dominos doesn’t Honor free. Plus, Manager hung up on me. Plus, Driver was at a Business address.

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267. I would like to make a complaint about your employees not were gloves while preparing the food in visalia California on tulare st across from COS and do to this covid there not wearing mask there coughing i think this is a safety hazard this need to be deal with asap if not i will contact else where to get this problem taken care of thank you

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268. after ripped off twice in four years now and what your Seal Beach rep told me on the phone today, I have a knew calling in life: no one should ever do business with Dominoes Pizza!

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269. Every single time I order a pizza with EXTRA sauce it does not come that way. Today I receive 2 containers of marinara. The person I spoke to was very nice and would make sure it was done properly. Call John the “Head Manager” and complained that “you never get my order correct”. He was very rude and said” I’ve been a head manager for 4 year and my staff gets it right” he then hung up. Don’t think I’ll be giving them any more business.

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270. my husband and I live in neosho mo. My husband has the domino’s app and everytime he goes to order 7 pizzas for our family it always charges way more than it should so he has to delete some of the orders and go to the location to pick up for our dinner and speak with them about what happened it gets token care of but he shouldn’t have to do so also he never gets anything free or good deals from the app due to having to go in store to fix things it needs to be fixed on the app.

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271. I’ve been waiting for two pies ordered at 305 we going on two hrs. No delivery yet.

     I’m 10 minutes from the two notch rd store.

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272. I received a coupon for a free medium 2 topping pizza last Thursday. I tried to use it today but says I have to spend $13. I called twice. Was hung up on 3 times. Then finally a lady told me the $13 minimum didn’t apply to that coupon, yet I still can’t order it. Sick of it.

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273. I visit your Domino’s Pizza in Forestdale AL Friday night around 6:45 p.m. none of your employees had on Mass none and it was not clean and 1 employees had a bad cold and did not have a hair net on I felt like I was in covid you need to do better making the customer feel safe and also my pizza was cold but I don’t care about that I like to eat at a clean safe place your workers should be wearing a mask and also have gloves on when serving people food thank you

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274. I ordered a small the works and was told it would be 26 to 36 minutes, and one and a half it was still not here. When it came it was the worse pizza I had from Dominos.The vegetables were cut large, the sauce too spiced, and very little meat. I will not order again.

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275. Domino’s Pizza on Franklin avenue, New Orleans, LA 70117
     I called in and tried to order pizza. I asked it by the menu and special for this weekend no one help me they kept hanging up in my face. I think that’s poor business for Domino company.

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276. Customers don’t matter because I never received a response and what company doesn’t offer refunds also just stop selling wings

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277. We have ordered recently from
     Our local store. Late or no delivery, tried to call, only a recording .. so frustrated. Please help us with our ordering problem.

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278. My name is Donna from Yesco Sign & Lighting.
     We noticed that parts of the sign in Baltimore had some outages on them. I have been trying to get ahold of miguel.lxxxx @dominos.com, is Miguel still the facilities manager?

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279. Hello my name is Misty Andreas and I work at Inyo Mono Association for the Handicapped. I Have a client named Orlando Paulino who used to work at the Dominos store in Bishop California that is now closed. With my help he is trying to get his paycheck stubs.

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280. They made me a pizza for delivery without cheese on half and it was cold, we live 3 blocks away. Threatened my gf on the phone to “watch her tone with me or else” when complaining about a late poor quality pizza. Slippery rock pa. we then went in to get our money back at location or a pizza remade and we were yelled at to get out or get the police called because we would not allow tarra to yell at us… She said she was “instructed” not to remake and we could call in tomorrow to the owner or corperate but refused to just remake or refund which would have been satisfactory for me. Someone told my old lady to “shut your mouth”
     I was not happy… We spent 26$ for nothing… I thought dude was gonna come around the counter which would have not been good, for him… A girl named tarra was the instigator on the phone and in person. Some dude with long hair was the aggresive one… Im glad for his sake he did not act on his young dumb intuition… He was just a kid but still… Not happy… This is truly ridiculous! I request to know the corrective action here please… One of your employees no matter what cannot under any circumstances say “or else” in a threatening manner or “shut your mouth” to a customer… Please reach out and we can discuss the time and shift to determine the male employee. The girl was Tarra. We only know because someone said her name.
     Thank you and best regards!
     Ryan M. Derr

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281. S cedar dominoes in Lansing is rude and was only going to give me one 2lt when I ordered 4 20 Oz I paid 5.99 one 2 lt was 2.99 not willing to give me my 3.00 will never order dominoes again plenty of better pizza places

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282. I did a walk in order at aprox 5:45pm on Nov 27,2021 . At 6:30pm my name is not on the board . I had inquired at 6pm I asked how long await to have my order in hand.The team there should have informed me that I would have a hour or longeŕ wait but they did not.I am diabetic and was highly conscience of time . THE Domino’s team would have served me better by informing me when I first entered the store of the extraordinary long wait. As my glucose level had gotten very low after waiting an ill informed length of time. My apologies to the Domino’s team for my lost of temper which was a result of my low blood sugar and a need to eat . I did ask for monies to be returned to my card as I had thought that I would have eaten by that time Bad Order # 839. Domino’s Pizza . 15070 Hwy 6 . Rosharon , TX 77583

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283. Hi I get a lot of pizza from dominos and I ordered three on last Friday. They were terrible over cooked and dry.

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284. Staff and Management for Kauai,needs to improve customer relations. Last night I have tried to order pizza , that worker constantly got my order wrong when I asked to repeat it .
     I was frustrated so I asked for a Manager !
     The Manager herself was so rude her name was Nat , when I ask for her name. Wouldn’t listen to me, tried to explain how long I was on the phone ! It didn’t matter what I said instead she replied she’s slow !!
     I gave her my order and had her repeat it she sounded frustrated!!! I replied if you guys can’t get this order right then I’ll go Pizza Hut , she replied go I going cancel your order. I asked how long for delivery ? She replied 45 minutes then asked if I was to pick it up , she replied 15 minutes I said I’ll be there in 15 minutes and hanged up the phone while I was still talking .
     I called back to make sure my order was in, this gentleman said I’m sorry there’s no order in the system . after spending half hour on the phone putting my order in .
     I did tell that gentleman that your Manager is sassy and rude and I will contact Cooparate .
     Your Manager Nat , does not know how to talk to customers !!! I have never encountered a situation like this !!! Extremely sassy with no customer service on the phone !!!
     She needs to take up some classes for Management …

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285. We have received horrific service from the dominos in Greensburg PA. Our pizza came with half the slices flipped over. It actually looked like someones left over pizza. The manager on duty wouldn’t even apologize. As a previous restaurant manager and business owner I would be appalled if my managers acted or treated any of my good paying s customers this way.

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286. Upon calling the dominos location on north main in Columbia sc I was told by the general manager after I asked why my order was canceled that I was playing on his phone and that he already called me and told me why my order was canceled I stated to him I never spoke with anyone he called me a liar and hung up in my face I asked for his boss number when I called back he refused to give the number to me

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287. I ordered a sandwich at a dominoes. When I got there they said they called and left a message that they were out of bread.. And I was told they would give me a credit. When I looked on my credit card there wasn’t any kind of credit. So I called them and they said an in-store credit. I would like an actual refund. This seems very strange and unusual practice.

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288. I am an assistant manager at the dominos in kill devil hills nc. I am just interested in exploring corporate options. Would be better for me and my family.

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289. To whom it may concern, My name is Julie. My family just got done eating a chicken taco pizza. We were Very disappointed with our pizza. It didn’t taste like a taco at all. The Red Baron frozen taco pizza is better then the pizza we just had and way cheaper. We paid $27.47 that includes fee&tax only. I don’t ever write complaints but this really bothers me. Thank you for your time and I hope we can resolve this problem. Pizza lover, Julie

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290. This will be last time we order from Dominoes. I understand help is hard to find right now. But was hung up on twice from non English speaking girls from Philippines before on 3rd attempt and 45 min. Later I ordered our pizza.

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291. I live in Spokane, WA and each time I have ordered all due to the manager or self priclaimed, I am NOT interested in dating him, he’s made every single one of our orders completely wrong. I am disgusted and shocked of the lack of professionalism and bullying! Store #7189. It’s been on four separate occasions and I am just now reposting this!

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292. Dominos #3209 driver was nice and polite.offered a free pizza and applogized. Had wrong order and was later then needed to be. I callled female answered with attitude and wouldn’t listen. I asked to speak to the manager and danny answered was rude and blamed COVID-19 and hung up with out caring for his customers. Unprofessional and disrespectful. Much respect to David the driver trying to make everything right. That manager needs to be trained in how to treat customers and customer service

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293. On Saturday October 23,2021 I placed an order to go at 10:04AM. They just asked for my phone number. At approximately 10:30AM I walked into the Victorville California Dominos on Hesperia Rd. There was a person (I think his name is Brandon) training approximately 4 young men. He was very rude from the get go. No hello or welcome. What do you want? I told him I placed an order to go. He looked at me with a distained look and said well what do you want to order? I told him again I called in an order to go. He got angry and said that’s not what you said. He then asked for my phone number and said there was no order placed. I told him it was placed at 10:04AM from my phone. I believe Kevin is his name came to the rescue because I told Brandon he was rude and I wasn’t going to take it. He said “I’m training!” I told him he had no business training anybody he is rude. So Kevin came and I had to show him on the phone that I called. He then said the reason for the mix up it’s under Michael Garetti. I do not sound like a man. And they should have asked for the name of the person instead of just the phone number. I was humiliated by this trainer that is training future employees? Really??? Is this how you want your employees to treat customers? I am extremely upset by the way I had to prove myself that I called the right number and Brandon telling me I called the wrong store!!! I did get my 2 pizzas after all of this was done, but, I use to be a good customer and now I will vote with my dollar. You will continually loose customers if you have an employee that trains other employees to act like this with customers. I would like a response to this complaint. Please and thank you! I did try to call your district manager Aaron but never received a call back from October 23, 2021.

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294. I placed an order, it was marked as complete but it never arrived. I called the store and told them, they asked if I had a bench at my front door and I do not so clearly he left it at the wrong door. He then put me on hold for 20 minutes so I hung up called back and talked to somebody else who did the same thing. I just want my refund and I won’t order from there again. Please. here is the store information Store #5500
     3677 New Bern Ave
     Raleigh, NC 27610
     Tower Shopping Center
     (919) 231-6007

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295. I did a call in order at 9:35 and at 10:48 I’m still waiting

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296. I just ordered at Dominos on Gideon ferry in Hot Springs , Ark. And the guy that took my order was VERY RUDE he said I don’t know what you don’t understand like I was stupid or something didn’t appreciate it at all .

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297. Domino’s was always my favorate pizza place. Two years ago you re did all your delivery. I am 2.9 miles from two stores yet you no longer deliver to me. I keep checking and I’m over it. I will no longer check and I will not eat your pizza. I also let all my friends know I will not eat your pizza so, when they order and I’m there, they will not order Domino’s. I’m sorry you had to lose a customer in this manner

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298. 1 of pizzas that was delivered was totally wrong, the new 5 cheeses dip had hardly any product in it & when asked for my receipt, was td they couldn’t provide one. After contacting delivery store, I was met with contempt & told I was wrong about what I ordered. The so called mgr, who is very young, appeared agitated and wanted to argue with me even though I drove all the way up there to return product. Was difficult to drive upthere thats why food was delivered & was met with this attit<de. What a giant waste of $47.00. Will besure to put this experience on social media. Just wanted a partial refund foe their mistake. You lost a loyal customer tonight.

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299. i again am having problems with the attitudes at the oklahoma domino’s at store #6445 address 1325 SW 44 Street in Oklahoma City, Oklahoma 73119. order #519756 date 10/19/2021 my order sat in quality check for 30 minutes when i called and asked why i was told by the person that answered the phone “i only have one driver” (rudely) i then hung up one driver is not my problem i was sent an offer for 60 points i feel like this is not enough as i should have had a frees with my order which i did not and as this isn’t the first time i’ve experienced a rude attitude from this location

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300. I am an employee with dominos in Dayton Ohio. I got sick worked 3 days with a dripping fever on the ovens. Called off next Day went to urgent care on 9/14 tested positive for COVID-19 I have all letter’s of sickness. After October 1st started feeling better and they wud not return me to the schedule. I’m entitled to My covid sick pay for them day’s and have not been paid yet. Please help. My bills are due. Please 🙏 and thank you

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301. Why can I not pay cash for orders over 10 and they won’t deliver for orders under 10 I’m just trying to get delivery my car’s in the shop and all I have is cash so I can’t drive to the bank and put it in there to pay you I just want to eat

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302. We live less than 2-3 miles from Domino’s, yet we are told they “don’t deliver.” Not only is this inconvenient, but prevents us from enjoying the “delivery only” values/freebies! This is discrimination!

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303. I have 10 front desk rewards cards and I’m trying to order a free pizza and the guy who says he’s general manager says you don’t take them but his delivery guy gave them to me

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304. I ve tried to place an intermet order for 2 weeks and everytime I click on CHECK OUT I receive an error msg that tells me to try later. After 2 weeks trying numerous times. I called the store and in my words received a “SO WHAT” 8?? Cottonwood Ln Goodyear. I would really like to order from Domino’s but to be safe I want to use PAY PAL

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305. I ordered pizza from the Lititz Pa location and had to wait 70 mins on top of 45 mins delivery time.. and when the pizza arrived it was cold.. I called the store to find out what was going on and why it was taking so long. And the manager said that we were busy and that we had to take what was given.. when I called I dont know who I talked to but it was a female.. and I heard the manager talking in the background.. and the things he said to me was not very nice.. I heard him call me a just wants free food.. and I don’t appreciate that. It is unprofessional . The Lititz pa location needs to be shut down or new management…. andthe delivery person sat outside my place for 10 mins because I refused to pay for cold pizza.. I had him take it back… this is not the first time I have had problems with this location

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306. I forgot my password and Domino’s says they sent me an email to change it but it never shows up. Tried multiple times on different days.

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307. 2 hrs 30 min they said a delivery man is on the way this is wrong on every level and they do not compensate you I had no way to get dinner husband working with car it’s 935 pm no driver yet

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308. This is third time. We ordered in the past 2 weeks and every time the delivery is taken over 2 hrs tonight we were told it is in transit 40 minutes later we call it has not left the store our food has arrived cold and dried out it’s 843 I ordered at 705 also a guy named Jason said he is manager first time we called recognized his voice he said no wouldn’t give his name this is the store by hwy 280 east phenix city al

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309. Dominos has never failed to deliver an exceptional product until now. In Alexandria VA on Duke Street, this franchise was my go-to place for over a decade. The management changed recently. How do I know? Because I got a “sorry, oops, we don’t usually send out pizzas of this quality” BEFORE the pizza was delivered.
     Please read that again. It means that manager could have called the delivery back, or preferably phoned me, the customer. The pizza was delivered, it was inedible (this is a large Pacific vegetarian pizza but it was raw in places, the spice was thrown on after it came out of oven). Another email offered me a discount. So what! My family couldn’t eat this pizza. I actually ordered another one the next month and it was in edible. I called management for a refund for at least one of the two pizzas. He said, no, only a free pizza. Unlike the corporate number I called, he admitted that management was new and responsible for the sloppiness and quality of their products. I want a refund for pizzas and delivery charges. If I get some compensation, then I’ll order from the next closest Dominos and hope to resume business with your company. We miss you, and I hope you miss us enough to make this right.

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310. So there have been numerous times where me or my family have ordered online and picked up and picked up and when we pick up at the store some of the employees are outside smoking And using bad language and it’s just unprofessional. One day when we a drove up to picker order we saw the guys making the pizza run inside after they were just outside smoking cigarettes or marijuana that’s a marijuana without washing hands or doing anything else. I usually don’t leave reviews or complaints that are negative but I was hoping that this could be brought to the manager’s attention

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311. They tried to deliver a 1hr pizza didn’t pay manager trying too black ball me no more orders

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312. Hi AGAIN, I can’t believe I’m still having to deal with this! The RUDE guy from Domino’s here in Santa Fe, NM on Zafarano still hasn’t refunded me for never delivering my order last night after nearly 2 1/2 hrs of waiting, being lied too, spoken very rudely too, hung up on twice, having my order canceled, and blocking me from calling back! I want my refund please, and then you won’t have to worry about my future business again! He managed that quite well!
     Thank you!

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313. Sahmantha Cannon I hope you received my 3rd message! It’s of UTMOST IMPORTANCE with regards to what happened tonight! Please let me know if you did not receive the 3rd msg, about Domino’s not delivering after over 2hrs, hanging up on me, lying to me, canceling my order, etc etc! Thank you so much!

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314. Sahmantha Cannon again! Well…..This was one of the most FUSTRATING irritating experiences in a VERY LONG TIME! Not too mention insulting! I called two more times, on hold 9 min. Then called back & wS VERY RUDELY told my order was in some hold thing, no apologies, then the JERK canceled my order & HUMG UP ON ME! Then he blocked me from calling back! Is this how you do business????! Cause it’s total BS! I’ve worked with the public in their worst, as a RN, so this is crap! I had every right to be upset, and he lied to me the first time apparently, at the first call an hour & 15 min earlier. I will NEVER EVER DO BUSINESS WITH THAT BRANCJ AGAIN! That guy should be fired! This was all entirely avoidable and unnecessary, but I have NO DOUBT you will be getting an entirely different story! Just so you know, I NEVER LIE! I hate liars, and lying, but I’ll let you be the judge!

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315. To whom it may concern, my name is Sahmantha Cannon & I’m writing because I’m a frequent patron of Dominos in Santa Fe, NM, (due to being disabled), so I ordered tonight and it’s been over an hour and still no food, & no update on tracker, so I called & was disconnected after being on hold for wayyyy too long. I finally reached someone who tells me I’m 5th in line still, so I’m still looking at another 30 plus more minutes! It’s 9:53pm here! WHY can’t they provide updates via texts when they’re running so ridiculously behind? That’s not an unreasonable request with today’s technology! They offered no compensation whatsoever & barely an apology, as he was in the process of Hanging up! I live on extremely low income, so when I choose to spend my money on a company’s services, (repeatedly), I do expect some courtesy! I received none tonight! I hope this doesn’t continue!
     Thank you for your time and assistance! I appreciate it greatly!
     Very Sincerely,
     Sahm Cannon!

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316. I waited over 2 hours for a pizza that I ordered online and actually never received it. Very very bad costumer service and person on phone very very rude. This is in the Dekalb, Illinois store.

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317. My name is Richard Byrd and I just ordered from the Domino’s Pizza in Amsterdam New York and it was the worst experience I’ve ever had in my life I got hung up on I got told not to say a word about anything they hung up on me it’s unacceptable that I ordered food from you guys from a franchise company and I get hung up on because they’re too busy that’s unacceptable

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318. I was recently in Store number 6343 located at 22231 W 66th Street, Shawnee, Ks. Normally. i do not complain but this store did some things that I believe should be addressed. While I was waiting, I watched a young male cashier play with and twist his long nappy hair. I then watched him go make a pizza for an order that was not right without washing his hands. That’s just nasty! I watched an older gentleman bring back into the store 4 pizzas. He had taken home, opened and brought them back as it wasn’t his order. They gave him the correct order and put those pizzas back on the shelf and gave to the next person that came in. The boxes were clearly opened when the man brought them back in, by no fault of his own. Those workers did not know where those pizzas went, if they were cold, those pizzas left the store with some stranger and they felt it was ok to give to the person that made that order without remaking their order fresh. I’m pretty sure there’s some laws against reserving food after it leaves the store. Lastly, I was there for appx 30 minutes and watched 4 orders get screwed up. As for myself, the reason I was there so long, they gave my pizza away while I was waiting. WTH. I did call them out on that and they did give me my pizza free although my 2 sandwiches set there for about 20 extra minutes. I get the mistakes but I don’t understand how a food store can haphazardly do the things I saw today. I will not visit that particular store again but will travel a tad farther to a different Dominoes or just order from one of the other pizza joints around me. I truly hope this is addressed with this store as I am also hopeful no one gets sick from their practices.
     Regards,
     Gayle Worley
     316-303-xxxx

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319. I ordered 2 pizza and an order of boneless chicken. I ordered it at 11:04, their website was down for tracking. I called them at 12:19 to see what was going on. The manager was extremely rude, said he has no control over what is going on and it will take another 20-30 min. I understand everyone is experiencing short staffs and waits however when the pizza arrived at 1:16, it was cold, had hair in it and was inedible. I want a refund please. The driver was extremely nice, it was not his fault but this is unacceptable. I used a gift card to pay and would appreciate a refund. The pizza is here, they can come pick it up but it is not edible.

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320. I am extremely disappointed at the service I received today. I was trying to place a large order for a company lunch. I started calling at 1030 this morning. I called the store on Beckham Avenue in Tyler texas, corner of 5th and Beckham. It rang and rang and rang. I hung up called back and got through but got the “we are very busy”, recorded message and waited for 10 or 15 minutes and then was disconnected, twice. I called back same experience, (this happened twice) except this time someone came on and said I see you are needing to place an order, I said yes, and he said let me connect you directly to the store. This process happened twice. I finally decided to come to the store. The phone was ringing in the store, but no one ever answered it. The gal said that was the first call she had received all morning. I saw her at one point (or it appeared anyway) turn the volume completely down, as the phone quit ringing, and I sat there for 45 minutes, and the phone never rang again, until a guy came in to help, but even then no one answered it. Poor poor poor customer service! On top of all this, they could not give me a receipt because they were out of paper! I did try to place the order online also, but it would not complete the order. Extremely frustrating! Two hours of my day wasted!

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321. I placed an order online around 7pm tonight. It said my order would be delivered in 22 to 30 minutes. I have tried to contact the store by calling no one answers. I have tried using the order tracker and all it says is not all drivers are equipped with a tracker. So now my order is 30 to 38 mins late and I have no idea why or even how to find out if my kids food will still be delivered. I don’t know whether to place an order with someone else so my kids can eat before bed or wait for this driver and wake my kids up in the middle of the night to eat. Sorry for the sarcasm I am just a little upset. I placed my order with the Dominos located at 400 Downs Blvd in Franklin, Tn

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322. I placed an order online around 7pm tonight. It said my order would be delivered in 22 to 30 minutes. I have tried to contact the store by calling no one answers. I have tried using the order tracker and all it says is not all drivers are equipped with a tracker. So now my order is 30 to 38 mins late and I have no idea why or even how to find out if my kids food will still be delivered. I don’t know whether to place an order with someone else so my kids can eat before bed or wait for this driver and wake my kids up in the middle of the night to eat. Sorry for the sarcasm I am just a little upset.

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323. On 7/18 at 9pm we placed a order. At 11 pm we called and your employee said “we’re closed” and hung up on me. They canceled our for whatever reason and never told us. We order here 3-5 times a week. From now on we will be going to papa johns because of that employee. Scenic highway in Lawrenceville GA.

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324. I need to contact some of who is capable of sending a gift card via email , for the loss of time and money invested in this order that never showed up , and as well took half a day to reach in order to order and pay for 7t twice I was told it would be reimbursed for the stores Inconvenience so I can just receive what I originally ordered im so overly frustrated its was over 50 $

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325. hiI am writing this mail to awre you that your employees and officials in india are not running the image of DOMINOS but  invading the clientele base in india as well by giving false promisesThe incident is based on my order on 26 june 21 on which i ordered some pizza and allied from yoru store in ambala ,haryana, india and i got the delivery late and as per your company policy i complaint and in turn i got call from one of your employee and he is very rude in calling with me by saying that i had to claim the refund only on his terms and time….. this was to my surprised and i post on social media twitter about this . i got a revert from your team and again i receive a call from another employee of your’s and he promised to refund the amount rs. 300 in next order although the order amount was 581.00 which is not as per your policy.but now when i tried to call him to avail the refund he is not picking up phone and this is very annoying and irritating behaviour of your employees . This is not a matter of just Rs. 300.00 or so as this is not a big amount but this is matter of ethics and your policy which i want to try wether your company really stick to its policy and promises or not and i am sorry to say after seeing such behaviour the company seems to be a fraud and does’t care about the customer if the same case had ever been happened to pizza hut or some other reputed brand i not only get the full refund but a apologize letter from a good company.I am really very frustrated with behaviour of employees of such a world class company and never expected such behaviour and my assumption about the company policy come to true that no company ever fulfill his promisesSuch a shameful act by the company
     Aditya941602xxxx

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326. Hi my last order was really bad $25 & i got very sick stuff seemed old & not made well sick for many days had to go to doctor wast $ on stomach medicine over $60 do want refund& extra large credit. Also i had 40 points & i was going to use it disappeared i need my 40 points added back to my account 954648xxxx

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327. To whom it may concern!!
     Tonight I ordered a large 3 topping thin crust pizza cut in squares. I stop by store to pick up pizza, before I pick up my 16 yr old from work. I get there pay for pizza young man brings out to counter, I open up box.ans was not please with amount of ingredients on pizza, I was like this pizza needed more ingredients, it look like they sparingly put items on pizza I said something to cashier and the young man standing at counter the cashier had started waiting on another customer so since I needed to leave to pick of my son.No one in their offered to make me another pizza even the crust around the pizza was slightly burnt. I get home and my sons says where’s the ingredients at. Doesn’t look like the Dominis pizza on TV commercials. So I took pictures of the pizza I recieved. I didn’t see an email address to forward them.I would like to be reimburse my money spent. I also didn’t receive an receipt for my purchase, but it was paid for by credit card.
     Thanking you in Advance,
     Cynthia Steagall

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328. Your male front help the cook are the person running the store in Wharton Texas 77488 .On tonight July 20 at 8:45 pm I called to make order and the young man was very rude.Tried to reorder and got either the the same young man which was just rude they have know customer service skills that maybe one reason you guys have a great turn over on people coming and going .zI asked if he could run my wings through the oven twice he know in a very not good way because he does have time for that .I will not be ordering from this store any more and I’m going to face book about the manners that your people have which they don’t have any you can contact me at 979-453-xxxx I’m very upset at the behavior that I’ve gotten out of your facility because when I’m at work at my job at school we often are the pizza day and I’m so glad that we didn’t run into these guys that are working this night shift which is July the 20th of 2021 it is now approximately 9:30 I spent from 8:45 to now trying to get some understanding and ordering some food without a bad feed back from the food person.

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329. I am a loyal Domino’s reward member. I placed an order for pizzas and sandwiches on 7/19/2021 Monday. I order the food because our neighbor just came home from the hospital from having her baby and the food I ordered was for her family. I waited two hours for the Domino’s delivery driver he never showed up. I finally called Domino’s address is 230 E. 17th Ste 110 Costa Mesa , Calif phone 949/642-3311 Domino’s No. The lady who answered the phone was extremely rude. When I asked the lady employees what happened to my online order she became extremely on the defensive and told me that the driver came to our home and said he called me but no one answered. I told the employee he did not call me and that there was nothing wrong with my cell phone my cell phone rings. Then the employee said the gates where locked not true the gates were open. I waited two hours on our balcony that faces the Main Street I can see everything all coming and going’s from our home balcony. Then the lady employee started to cut me off when I was talking I told her, her attitude was extremely rude and I was going to email corporate regarding her behavior towards me over the phone. The lady employee told me if I was going to complain about her then she was going to cancel my order and she hung up on me. My guest heard everything because I had my cell phone on speaker. The employee would not give me her name so I have to refer to her as the lady from Domino’s who answered the phone. I called at 11:46 pm to ask what happened to my Domino’s order. I would like to discuss my complaint hopefully with someone that might care about how their employees treat their loyal customers like crap extremely poor quality. My name is Sherri email address is shexxxxx @roadrunner.com phone No. 949/646-xxxx I also do a lot of ordering from Domino’s for my self due to the fact I am disabled and cannot get around that well. I will never order from Domino’s again I really hope that Domino’s does not condone their employees to be so rude to their customers specially loyal rewards customers. I am very devastated how this employee talked to me and so our my guest. As far as our neighbors that had their new baby my husband went to Ralph’s the very next day and got them a Ralph’s gift card. The food from Domino’s was going to be a surprise gift coming home from the hospital with their new arrival so the family didn’t have to cook. The surprise was the Domino’s employee was extremely rude and treats customers like crap.

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330. And the young man that’s on the job right now the time is approximately eight 45 when I talk to him I was trying to place an order he’s very rude and very nun he doesn’t care none so long has attitude as if though he doesn’t care if you order or not and that is just not the correct way to answer your customers matter fact I hung up and did not want to talk to him because he had no way of answering his telephone cuz telephone skills with his customers is very lousy maybe contacted at 979-453-xxxx my name is Miss Armstrong Katherine to be exact the manager I asked for he did not want to say if anyone was there or not

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331. Good afternoon! I ordered a pizza for my sitter on the way to work. I changed my address and the lady who helped me was very nice. Long story short I guess the pizza man or woman came to the sitters house no one answered the door! I understand that but they claimed to have called me again I was at work. So I called the store in perry to speak to someone I ended up talking to John I guess he was the manager. He was very sarcastic and rude . I did not appreciate that. Then he offered me pizza that had been sitting since 11. I have worked for longhorn steakhouse for over 15 years and I know quality customer service. This was not it. I order from domino’s a lot for my kids and I’m also a teacher who orders pizza at my school but I will not be continuing to do so. I was very disappointed how things were handled today

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332. I spoke with someone last week sometimes I just cannot get off work until the very last minute I try to get my order in and I know my order was in because they took the money but they reversed the money after they closed we are here in Florence Mississippi and the last four time this will make number five that I make a order is somehow reverse either I’m calling too late not by the website but by them leaving the store at 12:00 midnight so I know that they are setting the place down before they actually supposed to be closed if they do not want our service and we will not call back but I have been a customer for Domino’s wow I do not know how long and the one guy said so what is your complaint now I didn’t have one at the time but I have one now it has to be a reason these people were not sell me pizza

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333. I am very disappointed with dominos in Milledgeville Ga. I ordered your bites on several different occasions along with 2 med pizzas . On this particular order I asked for marinara sauce for my bites and again no sauce. The driver stated they didn’t put it in bag so I called the store back and spoke with the manager Angela and I told her that my sauced wasn’t in the back she stated I didn’t order them and I told her I did she continued to argue with me stating I was not charged for them so it’s nothing she could do. I told her that this has happened on 3 separate occasions in one week. I order from you guys often if not me my children does. She said the only thing I will do is credit you some sauces on My next order. Then she told me they have a lot of new people and they don’t know. That is not an excuse. She was very rude . The driver Fred was very apologetic and stated that he will bring them back out to me and I stated that I don’t want him to come all the way back out that and I did state that I will not eat them because there was no sauce. That’s when he told me to call the store and ask for his manager Angela has she will take care of it. He was very polite. It made me feel like he should of been the manager instead of her. I will not order from you guys ever again. And to top it off my food was cold !!!

     Reply

334. Pizza was a medium and looked like smalls was not ready when online said it was employee didn’t care about my concerns

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335. I have somewhat of a complaint. We’re form the Chicago area, now live in ca. All the dominos here have a spicy sauce it’s never been that way back home I thought the sauce would be the same we’re disappointed.

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336. I went to Domino’s pizza on 5685 paramont Bl in Long Beach, ca on Saturday 7/17/21, asked what the specials was and cashier Derek proceeded to tell me about the 5.99 specials and med pizza comes with two toppings so I told him I want 2 both bacon and pepperoni, an order of Parmesan bites and order of cinnamon twist, he said today they were taking 10%off their orders so instead of it being 25.??, I didn’t remember the exact change and they never gave me my receipt back, it came out to 17.and change and he said it would be ready in 25 minutes, so I left and came back 25 minutes went to pick up my order there was only 1 pizza I told them it was supposed to be 2 pizza’s he (he is not the cashier who waited on me since his shift was over and he was leaving) says my order only says 1 asked to see the order/receipt it has 1 pizza and is 14.?? For 1 med pizza, I said no this is a mistake, so he went and got a manager, he said there is only one pizza on the order and he could charge me 5.99 for another one!! I said no! I’m not paying 5.99 on top of the 14. And change for that, he kept trying to charge me an additional 5.99 for another pizza which I would have to wait another 20 minutes for, he could have redid my order to correct the problem or just got me another pizza but he did not want to resolve the issue it was their error and didn’t want to fix it, so I told hi I wanted my money back, left the store mad and embarrassed, and went to little Cesars to get my grand kids something for dinner.

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337. Are you currently running a pay to drive car wrap promotion

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338. Hi! I tried to order a pizza online but when it asked for verification code, I never received it! So I purchased a pizza on the phone it cost my $1198.
     When I asked the people at Domino’s they said they have nothing to do with the rewards. I would like to get my rewards back! I carried out my pizza at 4:37 p.m. On 7-15-21
     Server 8077
     Order 261 Carry Out Leah
     Paid with my credit card.
     Reference # 16072031xxxx
     Approval code 06xxxx
     If there’s anything else you may need from my receipt please call me at 806-777-xxxx
     thank you,
     Leah Tillman

     Reply

339. Hi sorry to trouble you.im a single father of 3 and was delighted to get an email saying £100 free dominos credit.the kids and I were jubilant as since start of pandemic I lost my job so treats are far and few between but when can we go the dominos route.to our butter disappointment we realized that you have to answer surveys and then purchase a insurance or game etc.very misleading and very upset kids.im not going to say I’m not eating doms again that would be a lie.just please make clear it’s not free there will be a necessary purchase.in these times I’m just trying to keep my kids happy and well.please stop the very misleading emails.thank you mr M Robb.

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340. I placed an. Order on 7-18 at approximately 9:48 with 3 pizzas with pepperoni, Italian sausage and bacon on them. The order said that it would be ready at 10:06pm. When my husband arrive he was informed that there was no pizza due to no employees. This was taken placed on a city where Ethel only thing open was dominoes. We had a death in the family and e we’re just trying to make it through until the next morning and we’re not able to get because manager j duty name Jose closed the store.

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341. ToWhomItMay/orMayNotConcern- 7-18-’21
     I never thought I would downgrade a spot, but the latest Pizza TV ad I saw had 2 cartoon bits pushing a very good pizza. There is no need for cartoons trying to sell a damn good pie. I was an AD for about 8 years in an average-sized market. Good photography, stills, a little retouching, you’ll have something that will make you hungry. Everyone thinks of the best pizza they ever had when they see a good pizza photo.
     You can see it in the numbers.
     A long-term increase. It’s there… You do not need the cheapening of a good, damn good pizza. Just simple Macro’s, 4-5/c, Slow-pans, a little steam, show a little grease or glycerine (for water beads) You know, photographic artwork. There is art, in pizza photos! They still make me hungry, sometimes. If the ad runs, at the right time, you get what you can. Cartoons are for Sat. am’s. It’s too much, during eating times. You could put that money into perfecting a pizza, or more PR, without cartoons. That’s a lot of drawings paid, that would not short a customer. Thanks for the artist’s work. We thank you. I’m just writing to tell you to stick with what’s good, does a positive for pizza. Make a good-lean pizza. Push that, like you really care, push you really care. Just a shot, but it might make some new, firm, future, return, customers. Just an old idea that works, most times. I do not do this, work for free. I’m paralyzed, chest down, since ’05. You all make a good pizza. You do not need the hurry-up ads.
     Keep up the right hard work! YT, MrKelleyMWeldin

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342. Hi! I tried to order a pizza online but when it asked for verification code, I never received it! So I purchased a pizza on the phone it cost my $1198.
     When I asked the people at Domino’s they said they have nothing to do with the rewards. I would like to get my rewards back! I carried out my pizza at 4:37 p.m. On 7-15-21
     Server 8077
     Order 261 Carry Out Leah
     Paid with my credit card.
     Reference # 1607203xxxx
     Approval code 0xxxx
     If there’s anything else you may need from my receipt please call me at 806-777 xxxx
     thank you,
     Leah Tillman

     Reply

343. So I ordered pizza at 5:48 pm and the delivery agent came to my doorstep at 6:23 ,clearly more than half an hour.so I requested for my money back .he said that it will credited in dominos wallet.after waiting for 2 hours ,I went for the app to get my money back.but the main scam is its showing that order was delivered in 6:17,like seriously you people just amended the time from 36 minute to 29 minute by yourself.this is what dominos stands for????I need my money back as soon as possible

     Reply

344. I am having issues with customer service at the warehouse acres donins in Oklahoma City Got hung up on disrespected placed on hold to speak to a different manager and I got hung up on again in my face
     This is really disappointing I order dominos a lot and I’ve been having poor experiences lately.

     So I’ll shop elsewhere but this is unacceptable

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345. I thought this was a Dominos headquarters website and my previous comment was trying to get help. Please do not publish it.

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346. I have been unable to place an order via the app or via the website for several months. I get a notification to call the store, and they say that they can’t do anything. I have points I’d like to redeem and am unable to do so. I asked them for a phone number to call and they gave me one. Leaving a message with them resulted in nothing, no call back. I tried to get help through your website and never received assistance. Is there anyone who can help??

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347. India domino’s blocked my email for questioning unethical practice and tax evasion business. domino’s will be history in India if this fraud business continue

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348. Food & Safety Violations!
     7/17/2021 So called “manager” ; Caucasian Male ( evening/night shift staff) refused to provide a paying, respectful customer his name nor the Owner or Gen. Manager’s Name. This employee replied in communication as if he was on a street corner having leisure combative conversations. vs. being At Work!; within a Professional Environment.(??) Staff Observed Not wearing gloves, No Mask, but touching face, nose, mouth AND hair while Preparing Food!!! Staff entered from outside & proceeded straight to food prep! Evening/night ” manager” is a Highly Poorly selected representation as a Dominos Staff member not to mention even poor failure/ demonstration as a Leader. This individual has No Regard for Professionalism, Customer Service nor Quality for Customer Satisfaction. DISTURBING! Corporate Really Needs to SHOW UP at: Dominoes 8029 RAMONA BLVD., JAX, FL 32221. Better Hiring and Operational practices required immediately!

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349. Hello! We love Dominoes and it’s so convenient to order and pick up. We ordered two large pizzas recently and one was supposed to be thin crust but wasn’t. And both pizzas had big brown / burn bubbles on them rendering a couple slices only half edible.

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350. I order from dominos.com in Elgin sc at least 7 time a month they always get my order wrong

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351. Horrible pizza twice now! Have asked for extra pizza sauce on 4 large pizzas and all four had none! Disappointed and will go go elsewhere as pizza is not cheap!

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352. I ordered 2 pizzas and 2 stuffed breads. My order was placed in my backseat of my car. Upon arriving home I discovered that my Handel’s Philly Steak pizza was not there. I called and they then told me that they were out of Philly Steak. Needless to say I am upset that I was not informed this when I placed and payed for the order. I find this very upsetting. I called and they said I could order something else. I feel I am owed my $14.69 back along with the entire $33.00 that I paid. Order #251 ordered from the Domino’s in Middletown KY.

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353. I ordered 2 pizzas and parmesan bites, to be delivered. They never ask if I wanted any sauces. I called back and they would not send any sauce unless I did another minimum order. I spent $20 plus on the pizza. My truck is broke down in the driveway or I would have picked it up. Manager’s name is Cami. BAD customer service. Why would I ever order anything from Domino’s again?

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354. I’m here in Plainfield , In I prefer delivery and they never have a driver. My lunch is 11:30 so do they say forget all the people who lunch starts at this time. Then I used my card now I have to wait for my money to return who knows when. Now I don’t eat lunch just nothing this is unacceptable every form shape and fashion.

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355. URGENT: Unsafe working conditions. 7/15/21.
     Tehachapi, CA location. AC for the building is not working, employees told to work through it. Pipes bursting creating water hazard in front of walk in, and water pooling towards makeline electrical system. Employees told to just put down towels and work around it. There is so much more, these things have happened just this week. District manager has been told that the ac was not functioning properly for MONTHS, only said they’ll “get to it”.
     This location is being ignored! They need help!!

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356. Hi I made an order last night on the app for Domino’s and a separate one to go on the side and they messed up my order the food was terrible and it was hard the piece of was wrong I ordered the same piece of every single time they gave me the wrong breadsticks they gave me stale or hard er bread I called tonight because I work two jobs and didn’t have time to deal with it today I made the call this afternoon they told me to call back on the ship that was working I did but I was completely rude to me told me I didn’t sound legit and that why would I keep my pizza for him till today from last night and I told him I kept it to give back to them to tell them that it was wrong and something was wrong with my breadsticks my pizza and I kept the food so they can have it back and remake my order they told me I didn’t sound legit and they couldn’t just give out free food I really felt disrespected and completely at a loss I didn’t even want the order free I was just asking them to remake the food that was wrong but I couldn’t even get to that because he was so incredibly not willing See that I was communicating with him that I had a bad experience and I had the food that I was willing to get back to him but I didn’t get that far I actually just said you know what it’s not that big of a deal no worries it’s okay I’ll throw it away I don’t need free food he said that he didn’t want to give away free food I said he doesn’t have to give away free food I just you know what never mind I shouldn’t even have called forget it it’s okay it’s 35 bucks 45 bucks who cares and hung up
     Kylenn Roan
     985291xxxx

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357. I ordered 2 pizzas online. I realize domino’s has contactless delivery. The driver set the boxes where and were, didn’t ring the doorbell to let you know they were there. The pizza was cold and terribly made. I called the manager to complain, he was just silent. Will never order from the Palmetto, FL domino’s again.

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358. I order a pizza a drink and garlic sauce. Already 20 some odd dollars (which is to much) delivery girl gets to my hotel, I tip her, she goes to leave I have to chase out to the parking lot to let her know I didn’t get my drink or sauce, she said she’d go get it and come back, NEVER did.

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359. not a complate, we have an idea for increase biggest sale in all over world

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360. Somebody needs to maintain the lawn at your location at 6191 66th Street North in St Petersburg Florida. It is super overgrown and ridiculous. It makes you wonder if they maintain the inside if they can’t maintain the outside. It makes me not even want to eat here and my son loves your pizza.

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361. I was just in your Sebastopol store and was shocked to see 2 delivery drivers and 3 employees working directly with food NOT wearing there masks properly (not covering there noses) for God’s sake you work with food what the hell is wrong with you people!! If your not taking this pandemic seriously then shut your doors!! I am utterly disappointed and don’t feel safe buying your pizzas again

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362. Please ask the driver for the Liberty Park location in Vestavia, AL in a blue vehicle with AL plate 1DL3227 to slow down. He came through our neighborhood on July 14th, 2021 around 6:15pm well over the posted speed limit of 24mph. I signaled to him to slow down as he passed by the first time which he simply waved back and kept going. Upon his 2nd pass by at again a rate of speed approximately 35mph, I was able to get him to stop and speak with me. He denied speeding and said he slowed down when he saw kids in the street. The parents of the kids said he actually sped up. After speaking with him he also accelerated at at a rapid pace. I usually do not complain, but his disregard and lack of acknowledgment of wrong doing is the reason for my contact to you. There are over 80 children under the age of 9-10 that live on this short section of our high density street. I understand his sense of urgency regarding deliveries and that of your company, as well as franchisees. However, this should not come at the expense of others safety, nor be taken lightly. Can you please firmly address this with the local management and have them reinforce with the driver.

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363. I herd from some people that Onawa Iowa is opening a domino’s franchise
     Is this true please email me back
     Thank u

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364. I’m unsure if my first message went through but the reason for me writing this is because I want to give High Praise to the manager at Domino’s Pizza store number 16 her name is Tracy this is been my store for many years and I’ve only had two complaints in the last two to three years but anyway she went above and beyond to make sure that I was satisfied and to correct the mistake that was made it’s unusual to find managers of this quality I’ll keep an eye on her I think you’ll be at think you’ll be pleased

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365. Ordered lunch through mobile app, got my meal in very reasonable time but very disappointed in quality. Burnt and I’m eatable. I would be glad to send pictures if you would provide me with email

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366. I ordered pizza from store3267 my total was 41.6 @11:23pm. The pizza was cold land over cooked and very late I called the store numerous of times no answer the delivery driver let me know that they don’t answer the phone close to closing time because people try to order food too late. I am here visiting from Texas and this is far the worst experience I’ve had with Dominos. I would like a full refund or my whole order replaced

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367. I am very upset. People should not be able to type whatever they want and send it to the store with their order. Some of your locations are being berated and personally spewed vulgarity at your employees. I would think this would not be part of the job description.

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368. Hello, I placed an order at the Dominos in Sharpsburg NC through the app at 8:54pm on 7/13 for delivery. it said my order would be here in 45-60 minutes. I was tracking my order through the app and it said it had came out the oven and was being checked at 9:07pm. i waited until about 10:11 to call to check on my order. when i call i speak to 1 person and explain what i was trying to do she puts me on hold and goes to get someone else. the man gets on the phone and says oh i was just about to call you we don’t deliver to that area past 7:30…why wasn’t i called as soon as the order was placed?! instead i have to call over an hour after it was out of the oven for me to be told this and then he says well we could switch it to pick up…if i could pick it up i wouldn’t have paid extra for delivery!! i have a newborn baby at home and could not leave to pick it up! and i’m pretty sure if i would have came to pick it up i would have gotten the same food that had been ready for an hour! upset is an understatement right now!

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369. Why isn’t my local Domino’s Hwy. 53, Braselton, GA not offering the same specials advertised on TV? Your 3 topping $7.00 and 2 topping $5.00 specials are not available at this location.

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370. Domino’s asked for my billing zip code and I pressed confirm order 3 times before it went through and that charged my card 3 times for 23.04$. I spent 69.12$ on 1 order of food and i need 46.08$ back. Please email me at mcxxxxx @yahoo.com

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371. Hello I am so very disappointed with the domino’s store number 5763 706-481-2009 I ordered 2 build your own pasta bowls for pick up when I got there I was the only car there it took 5 minutes for someone to come to the window did not have a care in to world to greet me the once I got back to work and we opened our pasta bowls it was horrible like 3 only piece of meat, could not find any cheese a few olives and I don’t know where the marina sauce was it was so dry absolutely horrible service and food forgot to mention asked for parmesan cheese and they were out U really don’t even know it the worker really looked for any! Absolutely ridiculous I don’t know how they stay in business maybe that’s why I was the only car there?????!!!!!? I will never go to that dominos again!!

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372. hello. I had placed an order for delivery at 8:58 pm. It had been an hour and the tracker continued to say “prep” so my sister and I decided to head to the store ourselves. We arrived at the store at around 9:55 pm. I walk in and tell them I placed an order but on the tracker, it says “prep” still and it’s been an hour. Then i’m told that they’re going to make it now and to come back in the store in about 10-15 minutes. I go sit my car and wait the time the woman said to. I come back in the store to retrieve my items just to get back home and open the pizza box that isn’t even my pizza. We had ordered parmesan bites and cheesy bread which was ok but the pizza was a very thinned crust pizza with sausage which was not even half of what I ordered. I am very upset and unhappy. The address to this domino’s is: 2058 NJ-27, Edison, NJ 08817.

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373. A few weeks ago we ordered a pizza and wings from your store in Rochester,NY, 1460 Lyell Rd. When it was a half hour overdue I called and was told that they had no drivers,and was not asked if I wanted to pick it up or something. When I contacted the store and corporate, I received a call from the manager, saying she would find out what happened and handle it, she also gave us a credit of $30 apologies. We decided to give them another try last Saturday evening. I called and made sure they had drivers, speaking to the manager I had spoken to previously, and placed an order. We’ll, it was delivered promptly, and everything was fine with the wings and the cheese bread, but when we opened the pizza box, there was a cheese pizza, not the pizza with pepperoni and sausage that I had ordered. At this time we have decided not to order anymore from your company. If the manager can’t get an order right, it is no surprise that the staff isn’t trained properly. If it was a mistake by the person who made the pizza, it should have been caught by the manager. If I was the manager, I would have checked the order myself before it left the store, just to be sure after what happened before. I just feel you need to be aware of what is going on. There are plenty of other pizza shops in the Rochester area, and will be using them in the future

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374. I ordered pizza tonight from the store in Lakehurst nj they said to arrive between 608pm and 618pm and I did it’s now 630pm and my pizza is first starting to go in the oven I asked to be compensated and the staff blew me off and told me I need to wait an additional 15 to 25 minutes for my order. Absolutely ridiculous never had such poor service in my life next time will avoid the store or company all together!

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375. No gloves for employees to fix pizza contents, etc. In Longview Texas in Gilmer Road. Employees just reaching in containers with bare hands which is definitely cross contamination and very nasty. Will not be purchasing food items ever again.and in the middle of a pandemic or not!! Very unsanitary!!!!!

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376. The Florence & muscle shoals al locations don’t answer there phones. I’ve stayed on the phone 45 mins then it hung up . I just started getting my pizza other places

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377. On June 29th, I ordered one pizza from Dominos’ branch: #62727, FANATEER (JUB), Jubail, Saudi Arabia. Order number is 163122. Your branch charged me (twice) for the same order by mistake from your delivery person.
     On the next day, I called Dominos Customer Service thinking they will resolve the issue at time. Instead, I have been waiting until July 7th but your branch did not return my money. So, I, again, called Dominos and the representative promised me to return my money on the same day. But nothing was done.
     Since June 29th, many calls and two written complaints and nothing was done. I am now raising my complaint to the Dominos Head Quarter hoping you will react in a better way than your branch in Saudi Arabia to return my money which you took by your mistake.
     Thanks

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378. I ordered at 9pm and the website estimated that the order will reach in an hour approx. At 10.12pm but we waited till 10.40pm and we were all ready to cancel the order because it took way too long to reach, it was frustrating for us because we called and the phone line wasn’t answered and the order was untraceable. Sincerely hope explanation would be made to me and how can Dominos peace our anger, because we were really frustrated and no one could be contacted. Hope to hear you soon.

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379. I have a tradition to order dominos each time I stay in a hotel. I was visiting Pascataway NJ and placed my order online between 9:00pm & 9:15 pm. Total of my order was almost $70. I took screenshots of my order and location info.
     Time for delivery was 40-50 minutes (10:00pm)
     By 10:15 I called to ask for a status update on my order and was told they are very short staffed and it will be another 30 minutes. (10:30pm) Ok that was fine, I waited until 11:05pm to call again for an update and was told “It’s still here on the warmer, waiting for delivery guy to come back because there were more orders before **AND AFTER** your order. That made me very angry to tell me more orders after me!!! I don’t care about after me, I am before those orders came in so why would I need to know that? Unless she was saying they were out before mine left and that is what makes me angry!! I canceled my $70 order not only because of the time passed but mainly because of the rudeness. She actually hung up the phone after I asked her to cancel after a 2 hour+ wait.So that was a waist of a lot of the food. I think they wanted to have it cancelled so they get free food rather than throw it away!! At this point it was after 11pm and we were VERY Hungry and were forced to drive around an unfamiliar town looking for somewhere open to grab something fast. I am not one to look for anything from complaining but I feel you need to know of the time and the rudeness of this location. I really would have accepted if they were kind enough to call me and tell me that the delivery time will be very long but if I’d like to pick up, I would have picked it up. I get short staffing for any reason it could have been but if they were that short staffed and that busy they should either close online ordering or call each order that comes in to inform them of the wait time and offer pickup. I’m sure I’m not the only person that canceled my order so this location lost at least my $70 order or more from others. Very frustrating start to my trip. The next day I saw a tv commercial that states if the time is not right that pizza is on you. Please email me to let me know I am being heard!

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380. literally did not receive my order, called store after it out for delivery to fix a very small error on the address and they told me they haven’t received an order in a while that night but on the app said it was out for delivery, i’ve fixed way smaller problems being a GM in the food industry absolutely unacceptable on their part i would never let one of my drivers or assistant managers go get away with some like this, i’ve had to remake and delivery order an hour after closing because the customer absolutely comes first

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381. Thomaston, Georgia 30286. Dominos continue to cancel orders placed today 7/11/2021 @7pm. This is ridiculous. 2nd time this has happened.

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382. IM SICK OF THE NURO COMMERCIAL!! Stop already!’

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383. I think it’s pretty crazy that the Domino’s in Fort Worth area are not delivering after 10pm even on weekends when delivery can be contactless. That’s a great way to lose customers.

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384. hi I placed a online order for carryout from your perris, ca store. Then realized its a over 2 hr wait for carryout. I keep trying to call the store to cancel but it keeps hanging up on me. I have called over 13 times.

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385. I had the worst experience that I have ever had ordering pizza tonight from your Atoka TN store. The order included a salad which they were out of, but wasn’t told that till over 30 minutes after the quality check started according to your app. I was then called & was told they would have to void my charge & charge me again tying up more of my money to send me an I complete order over an hour after ordered it & 30 minutes after the rest of the food came out of the oven

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386. I was trying to order a pizza online but I was not given the option for ham. So I called to see if there was any way I was able to order or sub it another way, well instead I was told the coupon I wanted to use which is the large 3 topping coupon for 7.99 was discontinued and couldn’t use. By two of the employees. But I’m no way they wanted to help seemed as if they where rushing to just get the order out. Now I paid double of what the pizza was worth and it wasn’t the best. Highly disappointed.

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387. I ordered some pizza from the store here in Springfield, ohio on east main street they told me I can not order pizza from there if this is true you are braking your own rules you will take pizza to the customer or let them pick it up you got to do something with that store I have an attorney they will be calling you in behalf of me

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388. I order at least 1 a week and it seem like you service gets worse and worse no napkins on plates only time I get plates or napkins is after I call. This is the last time. Supreme pizza sends plates and napkins with out asking. Last time average $50 a week you will not get

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389. I ordered 2 large supreme pizzas and a large meat lovers pizza. Paid cash for them said I wouybe back to pick them up. They messed up my order. Then when I said something they said I never ordered them. So I didn’t get my pizzas or my money back¡!

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390. I went into a dominoes store after ordering online at about 2:50 pm on 7/10/21. The food i had picked up was dinner for my daughter and I. Therefor we didn’t eat until after 7pm. The 2 orders of boneless wings I purchased we’re disgusting. I thought maybe they’re not cooked enough so i put them in my toaster oven. Still wasn’t good. I called the store to get a replacement and the 2 managers there said that they weren’t going to replace them. That if i wanted I could order something different but I would have to pay for them. What kind of customer service is this? Never had i ever received this type of service and I will not ever spend my my hard earned money at such a disrespectful restaurant. My first time at a dominoes and my last

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391. This new call in system is a nightmare, calls keep dropping, way too long of an automated system. Please let us go back to calling the stores directly. I’ll be taking my business elsewhere soon. Very displeased…

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392. We were served our pizza by a maskless kid. Our pizza then went in the garbage. Disgusting service

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393. Store 7854
     951-785-8888
     Order number 1012
     Server number 2993
     Ordered 3 large pizzas and found a curly hair 3-4 inches long in the middle of the pizza, melted cheese around it. Needless to say we all got grossed out and could not eat anything. I don’t think we are comfortable ordering from that store for a while.
     Also noticed a BIG BIG difference in the quality of the pizza. Everything changed about it.
     Dough thinner and dry.
     Chicken is no longer premium; they now use very small bits and of lesser quality .
     The bacon toping was hardly noticed.
     Cheese is no longer tasty.
     Seasoning not noticeable.
     Believe me, they downgraded the recipes Big time.

     Reply

394. I was at your Triana location last night getting my order and I had $100 bill and they trying to say they didn’t have change and I’m sure they did when he said that he laughed after he told me that they didn’t have changed I almost left without getting my order if it wasn’t for me getting it for my kids and grandkids I would have left and went over to Little Crasers and got my food I know they wouldn’t have turned down my money so I had to use my debit card and now it’s over drawn because of Domino’s wouldn’t take my money and then when the guy me my food and my card back he turn my card through my window at me I’m not for sure the guys name but it was around 8:30pm on Friday July 9 2021 he was a black gentleman the white gentleman was at the window when I pulled up he just got done helping the car in front of my then when I pulled up he walked away I sat there at the window for about 5 minutes before the black gentleman came to the window I have had problems with this Location in the past I will not go back to this location again and if I don’t and those two gentleman are working I will just pull of and leave my order there I usually order over $60 in food but last night I didn’t order that much cus all I was getting was food for my kids and grandchildren so I will not visit that location aging I will take my money somewhere else y’all are not the only pizza place around I will take my money to Little Crasers just down the road or Pizza Hut or Donatos pizza where I was planning on going anyways but just getting off work I just place the or with domino’s it was my way home from work but here on out I will drive out of my way just to get pizza I WILL NOT USE THIS LOCATION AGAIN

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395. Your services are very pathetic. My last week order no. 130 was delivered late and i registered the complaint on Dominos app, but to my surprise, i am informed today that no such intimation was received to the restaurant. I even asked the restaurant manager to give discount on current order which he refused. I promise that going onward i will not order pizza from Dominos. Please check my account and you will see that i have been ordering pizza since last 10 plus years on regular monthly basis. This service result to loss of customers.
     KIndly pass this messagr to your country head. I order pizza from Faridabad branceh, sec 35, Huda Market.
     Thanks

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396. Hi I placed an online order,then my family proceeded to wait over an hour for their dinner. It never showed up so when my wife called about the order the manager herself said she cancelled to order because it was contactless delivery. We order there at least once per week and never had an issue until today. The drivers normally call us for directions so I’m wondering why they chose to just cancel a regular customers order instead off calling. The manager was very rude in general before the conversation got started about my order. My family will more than likely go to any of the 6 other pizza places from now on. The domino’s store is in cookstown, new Jersey and the managers name was kristinia. That’s the name on my online order receipt. Sorry the employees cost you a loyal customer

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397. Issue took place with dominos on Alpine Ave in Comstock Park MI. Ordered spinach feta cheese bread. They delivered jalapeno bacon cheese bread. We did not realize it and husband took bite of jalapeno and his throat swelled x due to a severe allergy to jalapeno. Called Dominos and they were not helpful whatsoever and said there was no corporate office and there was no district manager or manager of their location and they could not help me get ahold of anyone else to address this serious matter.

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398. Portsmouth ,Ohio location on gay street gave me a one hour wait time for a carry out pizza. We chose another company to buy food.

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399. This is the worst order I have ever received. The wings are sougie and it looks like they just popped sauce on them. The pizza was over cooked and had most of the toppings on half the pizza. I order alot and never gotten a order like this.

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400. I’ll place a delivery order for two thin crust pieces of specialty pasta and a dessert not only did it take them an hour and a half to get my order to me it also was wrong I received two deep dish pizzas a positive that they wanted me to have and no garlic butter when I called the manager was rude and I’m noxious his name is Mike and he works at Highway 49 at 25th Ave., Domino’s in Gulfport Mississippi please reimburse my moneyBecause when I called to fix the order he canceled the whole thing

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401. Good Day,
     I just visited the Delavan, WI store, #2124. Several things stuck out on this visit. First, I was charged $16.36 each for 2 pizzas that should have been $7.99 each per the advertisements and web site. Second, the manager, Kayla, was rude when my wife called in regards to this error. She was rude when we asked for a new receipt to be sent. She took no accountability for the error blaming it on a new hire and stating we should have asked for the coupon to be applied. None of the advertisements state that a special price needs to be applied. Third, while I was in the store, she advised the gentleman making the pizzas: “On single item pizzas put more topping on the the pizza”. Does this mean less toppings are added when you order a multiple topping pizza? I have been in Customer Service for 40 years, including 3 years working for Domino’s Pizza in Beloit WI. I have never heard a manager blame a new hire for an error. If they want to be a leader, they need to be able to take responsibility for those under them and use it as a learning experience for the new hire. If you have any additional questions regarding this experience, please email me at the attached email address.
     Sincerely
     Jack King

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402. They were very rude by yelling well i am on the phone

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403. How many pizzas do I need for a party of about 60 people?

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404. I find it very rude when your employees ask me if I want my pennies back when their making change!

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405. We got the worst pizza yesterday. We ended up throwing it out. What is wrong with Ft Mohave pizza hut? I don’t know if I will try them again or not.

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406. I ordered a pizza at Dominos Pizza I have waited over a hour for my Delivery and I found out Domino’s have cancelled my order for no reason I’m very disappointed.

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407. Lose the Noid. It wasn’t funny the first time.

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408. I placed an order on 07/06 & when it got here my pasta & my specialty chicken were both burnt

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409. How do I cancel an order. I wanted my order tonight but the email states it’s tomorrow night. I have been on hold with the store for 55 minutes!!!!

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410. To whom it may concern:
     I have always preferred your pizza over Pizza Hut, but over the past few years I consistently see less and less toppings on the pizzas I order.
     I will be switching to Pizza Hut to see how they do. If they are doing the same thing (minimal toppings) i will be using Pappa Murphys Pizza for my pizza needs.
     I’m disappointed in your practices. Offering a 3 topping pizza at a good price, but in reality it isn’t because the toppings are minimal at best.

     Regards,
     Scott Ockerman

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411. Bought a large pizza & picked it up
     As soon as I get home saw domino’s add on tv
     Large 3 topping carry out $7.99…I got charged $15.89 what am I suppose to do…this not right

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412. Used the Dominoes app to do a order. Order was correct but was charged more, insead of 7.99 I was charged 9.99. Your coupon was not applied. I would appreciate arefund for the difference. I am a loyal customer and don’t want a small issue like this to make me go with your competitors.

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413. Hello I ordered a pizza and a 2 liter on July 5th 2021. My total came out to be later that night I check my bank statement and it shows where Domino’s charged me three times. For a total of 80.37

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414. Hello, I am a regular costumer of yours and I live in Pennsylvania. This week I visited southern California and to my surprise after calling 3 stores and last one rudely hung up on me. As the saying goes, bad service becomes no service. Never again.

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415. I’m very upset I ordered my kids food from dominos pizza 9800 homestead rd 77016 1st I waited 2 and a half hours for pizza ok I understand sometimes things happen then all the food was cold ok I called the manager at the time credited my entire order so when I call in that night the manger then tell me he can’t credit my order only one pizza no all my food was cold he says we’ll that’s all I can do I said we’ll refund my money he tell me no can’t do that either I asked for a corporate number he tells me he the manager they have no corporate number and hung up on me I’m very pissed with his service I will make noise and let it be known of the rude and uncaring unconcerned people u have working for your company this has not been the first or second time I was given bad food and terrible customer service I need to talk with someone 713906xxxx something has to be done

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416. Absolutely horrible service at the West Allis Domino’s. I am still waiting on my food. I had to call the store. After several attempts I finally got a live person. The only thing I was told from the moment I picked up was “Your order is on the way”. I placed an order over 70min ago from when I’m writing this. When I asked the person’s name on the phone, they said they didn’t need to give me their name. I asked again and I became more agitated. She refused again, saying “I didn’t need to know her name”. I asked for the manager and she said she was the manager. I told her to and get me my food here. It’s 9:47, no food. I will dispute this charge and I will take this to social media.

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417. I ordered a pizza for delivery. After waiting the 15 minutes and no delivery I checked to phone to see 5 missed calls, I called back and the driver stated he came to deliver the pizza and no one was there. I advise the front light was on and we been waiting he said he would turn around. I went outside and waited 5 additional for driver only to find out he went back to the store with food. When I called whomever answered said the ordered was cancelled because we didn’t answer the door, said he better the horn and knocked and neighbors came out to complain. I advised no one came to for and inquired why he never ring the doorbell, he started he did
     I advise we have the ring doorbell, no miss calls and no activity the driveway. The only thing they could say was,”well next time answer your phone, your order was cancelled’. I order pizzas at least once a week as carryout and I’m very disappointed how this situation was handled.

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418. What I ordered is not what I received. I tried calling the store several times and they left me on hold until the phone “disconnected’.

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419. The 2 minute guarantee at Domino’s car side delivery is worthless. My order showed ready so I pressed the “I’m here” button. The timer stopped at 47 seconds but I still had to wait an additional 10 minutes. The store says they have no control that it’s all handled by corporate? Bad performance by Domino’s.

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420. Why advertise and send a coupon to one of your specials that is not available in my Area?

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421. We had Terrible and overpriced service n food

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422. Dear Dominoz Team,

     I want to know why dont you deliver pizza at zirakpur location. We stay in mamta enclave zirakpur on kalka shimla highway pin code 140603.
     We have two oulets near by our society that is dominoz in paras down town which is hardly 3 km and next location sector 20 pkl which is 3 km distance.
     We get deivery from la pinoz pizza , we get delivery from myntra , we get delivery from any social – any other premium chains of food business.
     What is the problem in delivering to the near by area. You executive dont take order . Share your delivery location areas under what kms you are allowed to deiver . I will write on mail too for such pathetic service.
     I have a small family get together at my place and kids were really upset beacuse your staff did not take our prders. I need a explanation for the embarrassment we had.

     Regards
     Princexxxxx @gmail.com

     Reply

423. I was staying in Walterboro, SC and ordered a pizza & wings. After 1 hour, tracker said order complete – did not get delivery. after several calls and hangs ups, a person answered. I said did not receive order and he immediately said my address. I was asked to hold, I did for about 2 minutes, then I was disconnected. Great way to end a day after driving 542 miles. By the way, it’s now after 11 pm and all eateries are closed – no dinner.

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424. Hi I wanted to order pizzas for Tuesday the 29th of June to be delivered to a Special Needs School. I rang Dominos in Leopardstown Dublin 18 at 3.15 pm on Monday the 28 th of June. The young lady that answered the phone wasn’t very friendly. She didn’t listen to me and then refused my order before I had even given her any details or time for delivery. She was extremely rude.
     I then rang Pizza Hut who were very helpful and gave them my order which amounted to € 60.
     I would often make an order like this for these children in this special needs school.
     Dominos have now lost these orders due to this young lady’s very rude attitude.
     I feel very let down and think you should be made aware of how your staff deal with customers.

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425. Wrong pizza and an hour late

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426. People are selling road side pizza in d Nam of Domino’s

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427. They Did Not honor the Domino’s advertisement that stated: When your tracker reads “Ready” & your order isn’t brought out to you in 2-minutes then you’ll receive a Free Pizza on your next order. Well, they stopped the timer & was very rude when I simply called to mention this to them. Could you please have the Domino’s Owner reach out to me because I also have a video of the person who works there stating the exact time she brought the pizza out to me. So, with all due respect, I am owed a Pizza on my next order. Hopefully, I can pick it up from another store.

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428. My name is Kathryn Hicks, I placed an order last night through the domino’s in flowery branch, ga. I had used them before and they weren’t bad. However the food was slow to get delivered and undercooked, like doughy in the center. Maybe next time I will order papa John’s. Thank you

     Reply

429. E. I’d 92326888
     Name. Akash sapate
     Pune magarpatta Hadpsar
     Dp65997
     Hi i am not getting payment
     From28-04-2021
     To 16-05-2021
     I have so problems because I am depending on this job
     Actually Same people aslo not getting salary but not any one help us
     Account department HR department
     region department
     Please do payment the covid time need the salary please take action …

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430. I ordered 2 pizzas the meat portions were fine but the onion was very little of it on both pizzas,I ordered from the Simi valley location on Stearns 330pm Friday 2nd,thank you

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431. nextdoor.com/p/pwgRsDdsZN6s?utm_source=share&extras=MzYyNDA4MA%3D%3D&init_source=copy_link_share

     This is what neighborhoods in the Indianapolis, IN, are saying about the Domino’s located at, 501 E. 38th Street, Indianapolis!

     Reply

432. Ok where to start my wife doesn’t drive and I work about 100 miles one way to and from my work so when grandkids spend the nite on weekends or when my wife don’t want to cook she calls dominoes for pizza and salad now my wife is almost a vegetarian so this has happened several times I wish I kept a record of the times it’s happened she has order delivered and 6 out of 10 they get it right the times they don’t she calls and tells them our order is wrong you forgot my salad or you gave me lemonade instead of ice tea witch shows on the web site she orders from and the person on the phone always lies to her gives her a bunch of crap and says we will send someone out with your salad your lemonade and we give you credit on next order witch is never there and know one ever brings her salad out and she goes to bed hungry that nite only because she can cook put the whole point was not to cook I just don’t like being bullxted if you make a mistake fix it don’t tell me someone is on there way and never show up a would say a total of 6-7 times not a lot of money but added up maybe $50 -$60 total my thing is don’t lie and this store just lost a customer for good I will never order from them and if a new store does anything like this you lost a customer forever I’m very up set and I’m about to find a new pizza place because of the lies the never fixing there mess up the store is in Lancaster California and it’s on ave J and challenger way

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433. I am a repeat customer that has used you frequently the last 2 visits through online I received the salad that was rotten and unedible. When I called the 1st time I was told in order for me to get a refund or credit for the salad I had to order by the phone. I don’t usually remember that kind of message so I completely still use the online ordering cause that’s what I prefer 2nd time I had the same run around. I have had issues with your management and/or children I think that are running your place and it’s becoming very frustrating.

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434. whom this may concern my email Got hacked and it was BKTHOMPxxxxxx @gmail.com. I no longer have access to that email so I would like my new email that’s BKTHOMPxxxxx @gmail.com. Be my new email on my profile account I cannot change it because I cannot get into the other email if you have issues then email me @ bkthompsxxxxx @gmail.com

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435. I had an extremely bad experience in Ahwatukee Arizona at the Warner equestrian location

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436. MAKE A OPT IN BUTTON FOR CHEESE BREAD GARLIC OIL
     I cannot say no garlic oil on cheesy bread online. its really frustrating. often times, by the time i get through on the phone, they have to remake my order.

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437. Employee called on his private phone from his work after a misunderstanding. Very rude, and pathetic.
     His number, 909.567 xxxx
     Dominos phone in san bernardino, 909.796.1100

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438. My pepperoni pizza tasted of straight metal (best I can describe it) and the pepperoni was extremely dry and tasted like actual metal! I called the store to speak to the manager to let him know. Initially I asked for a refund. He offered me a credit only at his store and I mentioned that I live in another state but had purchased the pizza for a friend and I do not eat dominoes to begin with. Not only will I not be using this credit anywhere else, but I also won’t ever order from this store again so why would I want the credit for only this store?

     The manager Anthony then offered to remake the pizza. We were turned off by the experience and just wanted our refund. Those ingredients are clearly not fresh and the manager refused to give the refund.

     As a Yelp elite, I have never experienced such terrible customer service. Anthony the manager hung up on me when I mentioned that I would report this to corporate and refused to give a refund. This is unacceptable.

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439. I haven’t received my paycheck.

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440. Your customer service is nonexistent. You have a store listed in your app that doesn’t exist that I placed an order with. No one will answer the phone, no one will respond to my emails. I paid for pizza that I never received. Hope y’all enjoy my money.

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441. Hello I have a huge problem with your company. I can’t seem to reach anyone at my local store and there is no one that answers your customer support line either. I see how much your company cares about it’s customers. My daughter ordered a pizza last night online and it was never delivered to our house before the store closed. I would like my $23.00 refunded. I have also read this appears to be an ongoing problem with this store. I just sat on the phone for 15 minutes and 30 seconds waiting for someone to answer and they never did. It’s only 10:45 am, yes in the morning, there is no way the lines are clogged with that many people trying to order pizza. I would assume your company likes to make money and this particular store doesn’t care if you make any at all. If I don’t hear back from you and receive a full refund, I will be contacting the Better Business Bureau next. You need to learn to appreciate your customers more before you don’t have any.

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442. Poor & Pathetic Service & Products from Domino’s Durgapur. Raised complaints but simply it has been closed without resolution.

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443. I was at the Domino’s on Gratiot and Young Street there was a young lady by the name of Gladys that was the manager very rude very disrespectful I want to file a complaint please get back with me as soon as possible at phone number area 1313 671 xxxx my order was canceled because I wanted to sign my receipt that I have paid with a credit card and it has signature and it has tips on it I wanted to sign that receipt because it’s so much fraud going on this young lady cancel my order disrespected me

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444. I ordered my pizza but the delivery boys delivered wrongly in 35minute later I called him to delivery my order then again he took another 10minute to delivery. So as per the concern of your guarantee delivery within 30minute behalf of that I want that reward claim. But your manager called me and said I am sorry I am not able to do.

     So kindly look into this sir, I have a long relationship with your product.

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445. Hi, I placed an bulk online order from Domino’s on 20th’May,2021, from Noida-Sec-16 Domino’s store, as it was my Birthday . I made the payment of Rs.5677 . But as soon as i completed my payment, it showed as “Your Order is failed ” . Soon after, i received a text message from Domino’s, stating that,“Order Failed ! Sorry, we were unable to process your Domino’s order. Any amount, if deducted will be credited back in 3-5 business days.” 
     To place the order again, i made the payment again amounting to Rs.5738 , which was confirmed and delivered from the same store . 
     But, i have not received the refund of Rs.5677 for more than past 40 days now & waiting for the same . I have tried contacting to domino’s customer care several times in last 30 days , have sent multiple mails to their mail id, i.e; guestcaredomlxxxxx @jublfood.com , but i could not receive any satisfactory response through any of them .
     I have even visited the Noida Sec-16 dominos store and had discussion over this with their store people (Named:- Shiva & Vishal), but they only have one statement to give & i.e; “Sir, i will confirm you, once i gets the reply from finance deptt.)”. I have been in constant touch with them, but with no response . I RATES “DOMINO’S” REALLY HIGH AS AN BRAND, BUT GETTING SUCH TREATMENT IS RELLY SHOCKING FOR ME . I COULD NOT HAVE EXPECTED THIS EVER .
     Now, Kindly look into it and help to get my refund on utmost priority . Contact me on the Nos. given below, if and whenever required .
     Regards,Pankaj KumarPh:96545xxxxx/88009xxxx

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446. I’d like somebody to email me back and do something about the service I just had at the dominos in Tigard, OR The manager was extremely rude and hung up on me as I was speaking. I called them back because my pizza took over 2 hrs for delivery and they were still being rude.

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447. Hi, my name is Kirin R. Purdy and I worked at the Phoenix, AZ store, #7611. I’m writing this here because I wasn’t positive on where to let this issue be known. My check was sent to my house and returned due to someone taking my name off of the address I had on file. I was informed by the Mail Carrier, that it would be returned to sender at;
     Domino’s Pizza LLC
     30 Frank Lloyd Wright Drive
     Ann Arbor, Michigan, 48106-0997
     United States
     I just wanted to let it be known that, 718 East Morningside Drive, Phoenix, AZ 85022, is still the correct address and I had the problem fixed so the check can be sent to the address I provided.

     Thank you

     Reply

448. Placed an order at 7:08 pm online 8:25 p.m. rolls around try to call to see where my food is and the computer voice tells me my order was put in the oven at 8:10p.m.. This is unacceptable. Nobody ever answers the phone at this store location. The past few times I have ordered the food never showed up or there was hair baked onto the food. I finally got in touch with the store manager they told me I had a 24 dollar credit because of all the problems and I never received the 24 dollar credit. This is the last straw with my order taking almost 2 hours to get to my home when I don’t even live 5 minutes away. I will never order another damn thing from Dominos again as long as I live and I will tell everyone I know never to order from Dominos either.

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449. Hi, I have filled out an application for delivery driver in Easton, Pennsylvania and I fully can’t finish the online application. I am in need of help asked GM he said to ask HR for help.

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450. On hold for 30mins and was inside my car anyone answered the phone

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451. I was very disappointed today ordering a managers special pizza I usually pick up. I was prepared to pay a delivery fee and tip , but the total without tip came to double of the carry out price . I always use the 2609 Ft Campbell blvd location Clarksville Tn location,I am at my business and cannot close to pick up the pizza so I told him to cancel as that was way too high. . I have been a faithful customer for several years . I will not be back after this .
     My ph number is 270 820 xxxx

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452. Facing terrible trouble

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453. I placed two orders in one night. One for me and my son and one later on for my Fiance. He is a Vegan. Veggie pizza Veggie sub that I changed to Cheesy bread with Jalapenos No Bacon. It was 40 + dollars I tipped $6. They sent a SALAMI SUB AND BACON on the BURNED Cheesy Bread. It was close to midnight when I trIed calling back no answer. Called the next day Mgr VERY RUDE. I even offered to send him a picture OF MY ORDER Veggie sub on screen. It was NO WAY I would have ordered Salami for One I dont eat it and Two he is a Vegan. Hoover Store Alabama 6/27 Asked for a refund he said I should have called lastnight nothing he could do. I promote Dominos to all my family and friends. Same manager argued with me because my cheesy bread was burned on two orders. It was more but I just tossed the others. He said if you ordered them twice and they came the same way then that MUST BE HOW IT IT PREPARED.Not I apologize for it being burned. I sent the pictures to customer service. I have no reason to lie. I rely on Dominos for food sometimes and when they mess up Im screwed. Had they put meat on his pizza he would not have had anything to eat. It was storming and everything was closed. I did not appreciate how I was treated.

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454. I order two pizza at 1717 west university dr. In mckinny tx. And did not gt my address right. The boy call one time and i told him the address and he said thay put another on it. I call june 30.@ 5.00pm call at 7.00 and still no pizza. And thay charge me $20.00 Thin she said . the manger… if i order the same thing it will be
     2 1/2.hours . i think it there fault for putting the wrong address down .not me. And i didnt get my money back. That Doninos charge my acct.

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455. I placed a order online pay in full that I never received the driver call for some reason he was not at the right address he told me he will be to me and a few minutes I called him back a 3 times. On the online tracker it said it was delivered. Went to the store this morning no one helped me instead I was giving false information the supervisor will call me back the supervisor will be in at 6pm I called this evening again no one helped me instead I was told the supervisor will be in on Friday So basically I just lost a little over 26 dollars did not and did not get my order was not offer anything in return

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456. Our nearby Domino’s in Royse City has always delivered to our neighborhood in Fate. However, when we go online to place an order it says delivery is not available. Would you PLEASE update your system so we can order online? The wait when calling-in an order is LONG!

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457. I ordered a box from your dominos here on yellowstone in pocatello. It was supposed to be two pizzas each one topping. It was supposed to be 1 italian sausage and one pepperoni but neither of the pizzas had topping. The driver was also rather rude due to the fact that our location was hard to find. You can find it in the computer. It was the pizzas with cinnamon things and bread bites and a two liter. You can confirm it by looking up the address. The address was 174 hazelnut lane pocatello idaho 83201. I’m not looking to start problems orbnothing. I would just like the order replaced and made correctly. It would also have to be delivery again due to the fact I am in a wheelchair. Please let me know if you can help. Thank you

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458. Ordered online they called and said the delivery time was 1 hr 1/2. So I went and picked it up. When the guy was getting my order he dropped the wings on the floor. He then just picked them up like it was nothing and brought my order to me. My daughter had ordered us the food and pains online. He said do you want your delivery fee back on the card and I said yes. He then said how are you paying, he canceled the entire payment so I had to pay out of my pocket the 43.00. Just sad that you all can not hire competent people. I don’t like eating off the floor. If he would do that with me looking what does he do when nobody is looking. This was the Fayetteville Georgia store.

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459. Purchased a “special” last night that was supposed to include a 2 liter Coke. What I got 45 minutes after I ordered was a 16 ounce Coke. When I called the store to complain, I was put on hold TWICE and left there. I was also hung up on 3 times!!! That is completely unacceptable!! Just wanted what I paid for! Wasn’t even alloaed to talk to the manager!!

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460. Hello I placed a order at 10:30pm on 6/29 the person that took my order told me it would be 45 mins ok cool 11:30 pm I called to see why my food hasn’t arrived,she told me they were short on drivers I told her had she told me that when I ordered my food I would have picked it up 12:03am the driver comes pulling up with a extra cold pizza thinking he was getting a tip I told him give me all my change he was furious & threw it on the floor it took everything in me not to smash the pizza in his face beings tho he threw my money on the floor I GOT IT ALL ON CAMERA AUDIO & VIDEO SOMETHING IS GONNA BE DONE IM STARTING WITH COOPERATE I WILL NOT LET THIS IGNORANT EMPLOYEE OF YOURS DISRESPECT ANY OTHER HUMAN BEING LIKE THIS PERIOD!!!!!

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461. You show coupons that claim 50% off but then when you put in the code it just takes off $5 and then I try coupon that says any large specialty pizza 11.99 so I order it and cart says $5 off. Price $16.99 what type of crap is that? Wasted my time going thru all your bs online just to get lied to over and over. Not buying anything from a place that lies so blatantly. Must be democrats!

     Reply

462. Hello I’m a daily customer and I have never had this problem with you guys, until today
     June 29, 2021 I ordered a pizza for delivery and never received a phone call how I usually do until I heard a hard banging on my door and it was the delivery man with the worst customer service, told me something but because he was speaking to fast and walked away I didn’t understand him or even got to see his name tag. He walked away and just left my pizza outside without letting me know where it was. Also the pizza was not properly cut or even! The store I purchased from was
     15245 Roscoe Blvd, Panorama City, Ca 91402 and the delivery man was an old guy with an accent.

     Reply

463. Hello I’m a daily customer and I have never had this problem with you guys, until today
     June 29, 2021 I ordered a pizza for delivery and never received a phone call how I usually do until I heard a hard banging on my door and it was the delivery man with the worst customer service, told me something but because he was speaking to fast and walked away I didn’t understand him or even got to see his name tag. He walked away and just left my pizza outside without letting me know where it was. Also the pizza was not properly cut or even! The store I purchased from was
     15245 Roscoe Blvd, Panorama City, Ca 91402 and the delivery man was an old guy with an accent.

     Reply

464. Waited over an hour and a half for our meal last night. When we called to inquire the “Manager” Seth was rude and short as to what happened and then stated he needed to go make pizza and hung up on my daughter. I called back and with a displeased tone expressed this was not OK. They refunded the full amount and then charged a smaller amount confirmed the order. we waited about another hour and they still forgot our soda. we never heard back after 2 hours and it being past 10 we had to get home as my granddaughter fell asleep eating she is 2 and was hunger so she did her best to stay up to eat.

     Reply

465. I ordered $ 33.00 dollars worth of food last night & i was very disappointed!! First off, i was on hold over 18 minutes on the phone at 10pm on a Monday night, which i wasn’t too fond of and then when i got my food delivered to my house, my pizza was over cooked & seemed like it sat under a heat lamp..

     It wasn’t hot at all, at best, it was luke warm!! I order a Large 3- topping pizza, with the 16 piece bread with dipping sauce & a 2 liter of Coke… I live in Gilbert, Arizona 85297

     Reply

466. Hi.

     I have been having issue with delivery at my address of pizza when ever I book a pizza I never get the delivery at my home and today I was hungry and I have ordered pizza but the delivery guys has declined the book address to deliver. They want me to walk 400 to 500 meters to collect my order.

     If this was the case and my address is not under delivery location then why application is accepting my booking and this book was 30 minutes guaranteed order.

     Please look into this matter

     Please find attachment for order details.

     My mobile number is 628942xxxx

     Thank and Regards
     Aniket kumar Pathak

     Reply

467. Hello,
     My name is Lea (Lupylea), I am writing to you about a charity event my close friend / events partner Chris (Pointylegend_) and I are arranging for the 24th of July. This event will be commencing over Twitch from 10AM BST. We have decided to hold this event to raise money for a charity that is very close to our hearts as one of our fellow community members has experienced a devastating loss; the money raised will be going towards helping future families have precious time to create everlasting memories of their lost babies.
     As a community, so far we have raised a total of £1250 and as this is our final stream for this charity for now and we want to celebrate with a raffle and hoped you might be able to donate something just to make it that much more of an incentive to give this fundraiser one last hurrah! We are more than happy to include you in our event promotions and it would be amazing to get some support from companies of your stature.

     I really hope to hear from you soon,

     Many Thanks,

     Lea and Chris

     Reply

468. Made my order online for delivery. They said 16-26 minutes. 90 + minutes later called. They said that they were swamped. Ended up picking my order up. Still charged me delivery fees and my food was cold and stuck to the bottom of the box.

     Reply

469. I called 2 different times in one day and no one answered the phone 20mins each time on hold went in there were 3 people working this is crazy to call my order in but no one answered so had to do in very disappointed

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470. I called dominos to order twice in the past week, to order food and both times the guy taking my order was very short and very rude with me! I order from this dominos very often, and have never been treated with such disrespect as I have with this guy.
     Had me in tears! We order from dominos quite often and love their food but after this I’m not going to order from them again. I’m not 100% sure of His name, But I believe it was Eric, at Kingsport store. I hate to make such a complaint and usually let things like this go, but this time he made me angry due to it happening twice now. I don’t want Extra food or anything else by making my complaint, I give respect, and am a kind person and expect to be treated with respect in return.

     Reply

471. Hi I ordered a free pizza on Friday, 6/25/2021 at 7:16pm with an expected pick up time of 7:25pm through 7:35pm. I got there to pick it up at 8pm and received the order at 8:15pm. After receiving the pizza which I ordered to have extra cheese, double Italian sausage and onions on it I noticed there was no onion. So I went into the store to advise the associate that there was no onions on the pizza she then told me it would be fifteen minutes to remake the pizza. After 30 minutes I received the pizza with the crust burnt and onions obviously thrown on after going through the oven again. I didn’t want to go back in and ask for them to correct it. Instead I’m reaching out the corporate office for a new free pizza on my account.

     Reply

472. Hello I need someone to please call me back about a problem I had at the peterscreek store today.

     Reply

473. I picked up a pizza from your Newport News store located @ 12538 Warwick Blvd last night around 7:00 . it was not cooked , soggy and mussy. I have used that store in a number of times in the past and I just wanted you to know you have a problem.

     Reply

474. Respective CEO of Dominos Pizza of USA,
     Hope your doing well and staying safe. I am frustrated to bring this issue to your attention about a location of yours located at 840 Warrenton Rd Ste 102, Fredericksburg, VA 22406. I have been living in this area for about 4 years and I have tolerated such behavior and bas customer service.
     This location has served me non vegetarian pizzas intentionally or un intentionally hard to say after so many times they have messed up orders. I am surprised and shocked to know that these Dominos affiliated employees simply cannot comprehend to make orders which in your Dominos website or application for customer. Worse to worse such employees simply cannot follow the basic regulations in any food business more of what actually Health Department provide guidelines to all food industries.
     I would appreciate if I can have few minutes to speak to someone more than just a reference to speak about few issues and concerns. Hopefully together we can bring a better service for the food consumers.
     I appreciate your time and hope to hear from you soon.

     Reply

475. Today I order a pizza from your store and it came with a promo code they didn’t honor. So, I went to Johnny’s pizza.

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476. On June 26 I placed an order at your Riverside location or Chicago and the manager was very rude she took my order down and then did not deliver my food didn’t contact me or anything about it and when I called back she was even more rude hung up in my face. I’ve been a faithful customer for many years and I don’t appreciate the way she treated me… her name is Faith and she works at the riverside location on Chicago avenue

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477. Your staff says pepperoni is Chicken and on checking your confirmed order it also says, Chicken Pepperoni.For me it is a 8th Wonder, heads off to you, DOMINO Is a great manufacturer and supplier, if at all I had little inkling that you supply chicken Pepperoni (My fault I did not checked while placing order) I would not have placed order, But one thing is sure that at least my contacts in India and Abroad will know Domino’s Pepperoni.I appreciate your creativity. This is India

     Reply

478. You really shouldn’t allow your manager Sierra to talk to her employees in sevier County Tennessee like she does I am a customer I was in there trying to pick up my pizza yesterday afternoon and she got everybody’s attention in the store just to let them now Anthony is a b if that’s how Professional your staff is going to be in that store he will lose my business and everybody else’s I feel sorry for Anthony for having to put up with that

     Reply

479. I need to talk with someone in HR. I’m an employee

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480. Ordered a pizza an it was plum nasty an not fixed the way I asked money waisted does no good to call store an complain they are just rude

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481. I always order dominos and leave a tip but if they can’t walk to the third floor what’s the point of the tip I would rather leave none instead of them calling me to come down when they should be walking up it’s a pointless delivery if I still have to go
     Down the stairs the whole point is for me to not leave my area with babies in the house

     Reply

482. I ordered 2 pizzas on the 25 th of June pizza was sent to the wrong address I called the local dominoes they said we will give you a credit my point is when I called they were remaking my order why didn’t they call me and tell me that. HORRIBLE. My email address is rpoffenbxxxxx @yahoo.com 760391xxxx

     Reply

483. Was treated rudely by General Manager at the Gallup, NM Dominos store named Laura.

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484. Take that ad of the TV with yodelling it’s doing everyone’s head in sake

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485. Please stop sending me discounts and emails I sent in a email about a very rude manager I will no longer but from your company I have heard nothing from you guys she called me a b and cancelled my order I no longer want too do business with you thanks

     Reply

486. I will NEVER order from Domino’s again! Mainly because you’ve decided you don’t want my business. There are other pizza places. I’ve been ordering from Domino’s for years. I tried to order again this morning. I got an error message saying, “Enter a valid cpf/cnp.” I don’t know what that is. I’ve never been asked for that before. And there’s no place to enter whatever the hell it is. I didn’t do anything different from the other several dozen times I’ve ordered. I’ve tried for the last hour to register a complaint and get satisfaction, but I haven’t gotten any kind of response. You have no humans working for you. Just bots. And the bots don’t give a damn. Fine. I’m off to order from Papa John’s now.

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487. Wow! Your pizza is decent. Impossible to order though. I have a free rewards pizza but don’t care about worthless rewards. Waiting on another delivery now. Goodbye forever AND EVER & EVER!.

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488. I live in Owasso OK my store is 11560 N. 135th E. Ave Ste 101-C
     Owasso, OK Off highway 20 and 169. The online ordering map used by your system does not recognized my address as one that the store delivers even though it does. We are literally down the street. This issue prevents me from ordering online and using some using promotional offers for ordering online. Please fix this issue so I don’t have to call in and order all the time. I prefer not to call in the mistakes made doing it this way is frustrating. This has been an issue for quite some time I really don’t know why it has not been fixed.

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489. Domino’s was close to me so I used to always order from there I didn’t eat pizza that much because of my diet. Last time I ordered a sandwich and some chicken wings they came burnt I couldn’t eat all of it because of the búrnt parts. Delivery man was nice and it came relatively good time.

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490. I called your store in cinnamenson n.j. Two days ago at 5:00 . Now it’s 8:00 still no delivery. 4x I called and they went to the wrong location. I paid almost thirty dollars for two pizzas and no brownies. I spoke to the manager there and she said they would send them, I never got.is this any way to run a store? Thank you

     Reply

491. I apply for my pf it’s already 3.5month whats the problem

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492. I called the Dominos on Doniphan in zel Paso, Tx. I was hung up 8 times and was told rather shortly, that they were too busy to andwer all the calls. They were rude and would not give me the manager’s name. The pizza was an mediterranean vegetable and was lacking several items. Overall the experience was terrible especially for 24.$. My number is +1972951xxxx. Exhausting and they were so rude. I was so upset.

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493. I got your pasta primeva and I like it but this time it only had 3 pieces of tomatoe 4 slices of onion 3 slices of mushrooms it’s not worth 6.00 got it at your louetta rd location in spring tx today with a salad and picked it up.

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494. Manager was rude and disrespectful..Apparently she doesn’t like men and feels emboldened to hang up on customers. Phone is rarely acknowledged and often hung up on

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495. I placed an order 2 hours ago, pizza tracker does not work, I can’t get anyone to answer the phone at the store location is at 5400 Woodway Dr. Ft.Worth,TX. 76133.

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496. Stop posting leaflets through my door

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497. I ordered pizzas and parmesan bites and cinnamon sticks the delivery driver was over an hour late didn’t bring me the cinnamon sticks or parmesan bites but charged me for them. The total was $61and some change I gave him 70 dollars and he took my change and left stealing my change after I asked for it. I then tried to call the store several times but they refused to answer and when they did answer they just hung up on me when I drove to the store they refused to give me back my money or my change and was very rude and refused to give me the food I had paid for they tried to double charge me was very rude arguing with me even after I showee them my receipt they called me a liar and ask me to leave and not come back after I pointed out that their delivery driver stole My money and never gave me my food while I was in the store they were sitting there eating over other people’s food and still did not give me the right food that I had paid for when I asked why they didn’t bring me back my food the delivery driver said he didn’t want to waste his gas I still have not received the right food but paid 70 dollars they acted like it was a joke that I do not find funny at all this was the dominos in Carson City nv on highway 50 they treated me very disrespectful and did not give me the right food I want a refund for the food I payed for but did not receive and the money that the driver had stolen from me I eat from this dominos every week and this is the first time anything like this has ever happened but because of this I will never return I am very disappointed and offended by the actions of your employees. I ordered 3 medium pan pizzas a medium pan pepperoni and sausage a medium jalapeno and pineapple handtossed pizza 32 piece parmesan bites and a 8 piece cinnamon sticks my phone number is 775230xxxx

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498. Your mastic ny store is being run terribly! Missing items , 2 plus hours for deliveries. With cold food , missing food , and Nasty non caring employees at store ! I’ve used that store for years never an issue idk if new owners but food was awful and it’s expensive! My receipt states ready 6:34, I got it at 8:00!!!!!!! And again missing food that came at 9:10 pm!!!!!!! Someone needs to look at what’s going on there!

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499. I just spent more than $400 at Domino’s in the last 3 months and I’m very upset with Domino’s right now. I cannot order online therefore I can never get any points they told me it would be fixed but it’s still not fixed. Tonight I ordered two pasta dishes Twisted breadsticks two sodas and the messed up on one of the pastas I waited over two hours for them to bring me back another pasta dish and they’re only not even a mile from my house and it never came 2 hours later I finally called them after four times calling and they told me I’m sorry we can’t bring it to you. This is unacceptable. Not only do I order for them all the time but also I give more the 50% tip. For the last few weeks they have been under par messing up in the orders overcharging me not giving me what I order and not being very good customer service. I’m writing to you and hoping that you could do something to change this. Thank you

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500. Every time I order from this domino’s location they need up my order this time I carred out a 50 dollar order and they gave me a cold pizzas and sandwiches, I called to complain and the manager there said they can remake or give me a free pizza next order but it gas to be from that location the same one I’m always having trouble with ,I’m very frustrated with this location

     Reply

501. SORRY IF THIS IS A DUPLICATE:
     On Father’s Day I placed an order with our “local” Domino’s. Store number 8865
     I ordered a 14inch Brooklyn Style MEATZZA ADD green pepper and onion. Upon receiving my order, the pizza was crushed AND incorrect. There was NO MEAT on it. When I called to ask for them to fix it. The “solution” was to fill out the form online as they had 16 pizzas “on their screen”. Needless to say Father’s Day was ruined. When I leave Ike’s today to see how they fixed it, I received a coupon for a free MEDIUM 2 Toppings. DEFINITELY NOT WHAT I ORDERED OR PAID FOR….
     I am very disappointed as of the 3 local restaurants, I chose Domino’s. At the VERY LEAST, I should have received EQUAL VALUE.

     Reply

502. We always get terrible service in Perdido Key, FL! This time they charged us twice, delivered the order late, and didn’t use the doorbell and left without giving us our pizza. We’ve been overcharged and had our pizza delivered several hours late and cold before. We live a mile down the road and order several times a month and they still can’t get it right. Please do something about this!!!

     Reply

503. Hi, I made an order tonight at 11:15pm. I understand it’s late but my kids were wanting pizza. I mistakenly ordered two sausage pizzas I noticed once I made the online order. Instead we wanted 1 pepperoni and1 sausage. I quickly called Domino’s which I was on hold for more than 5 minutes then suddenly I started explaining to a gentleman about my order and my phone dies. Again I urgently called from another phone and the line had not been picked up yet after 4 minutes. So once my iPhone turned back on from charging I called dominos from it and still having the other phone on the line with no answer yet. 2 minutes in on my iPhone a young girl answers and I explained to her. I mistakenly ordered 2 sausages and wanted to know if I could make one into a pepperoni. She said they had already taken it out of the oven. I asked her if they could still replace it and she said they weren’t making anymore reorders. I did say well y’all had me on hold for awhile and she said they only had one person on the phone after I had already spoken a gentlemen when I first called. So I let her know to cancel my order and wanted a refund.
     My understanding is they still had time to make the other pizza but didn’t want to bc they still had plenty of time too. Like I did to to send this email. Last I checked it was still being prepped on the tracker and customer satisfaction is number one priority when I worked in any business and lying to a customer about only one person is on the phone orders when I spoke to two. Apparently Domino’s needs more employees. I requested a refund please make of this. Thanks

     Reply

504. I ordered pizza 2 hours ago. Was supposed to be delivered in 30 minutes. At a dance competition and have hungry kids with no food. They won’t answer the phone? Will never order Dominos again. I need a refund.

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505. I am not one to complain but I ordered a delivery tonight and when I told them my address they said they could not deliver because it was too far. I said you guys are like 2 miles from me. I never had a problem before. Then a supposed manager came on and totally disrespected me and said I was too far away despite the fact I tried to tell her she was literally 2 miles from me!! If that is how you treat customers than I am done

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506. Can i please ask who came up with the recent dominos pizza ad in the U.K
     This must be the worst advertisement that has ever been on tv, my family have enjoyed dominos food for many years but this ad with people yeodelling is enough to put me off.

     Reply

507. On Father’s Day I placed an order with our “local” Domino’s. Store number 8865
     I ordered a 14inch Brooklyn Style MEATZZA ADD green pepper and onion. Upon receiving my order, the pizza was crushed AND incorrect. There was NO MEAT on it. When I called to ask for them to fix it. The “solution” was to fill out the form online as they had 16 pizzas “on their screen”. Needless to say Father’s Day was ruined. When I leave Ike’s today to see how they fixed it, I received a coupon for a free MEDIUM 2 Toppings. DEFINITELY NOT WHAT I ORDERED OR PAID FOR….
     I am very disappointed as of the 3 local restaurants, I chose Domino’s. At the VERY LEAST, I should have received EQUAL VALUE.

     Reply

508. I recently received a horrible pizza from a Domino’s in Madison Tennessee. I registered a complaint on the website and received a response stating they owned up to it being a delivery mistake. I tracked it online and it sat in the “quality check” queue for over an hour and when I did finally receive my order it was cold and disgusting. Even though they acknowledged the fact that they made a mistake, all I was offered was 20% off my next order. I paid over $20 for a pizza I couldn’t even eat and then wasn’t offered a refund or replacement. This is horrible customer service and very unacceptable.

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509. I went to your online order menu and for some reason it wouldn’t take my gift card or let me put in my Visa debit card on top of that. So I called the Domino’s on Augusta Road in Garden City Georgia 31408 to put my order in. I want exactly an order as you do online because I wrote everything down that I wanted. In the middle of the order she took the phone away and I heard her say this order is complicated. After she gave me an $8 coupon and I use my $15 gift card that I got for my birthday. I gave her my Visa debit card for the remaining balance. She hung up on me after the order. Didn’t say how much time it’s going to be. have a good night nothing.

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510. I placed an order online for pizza wings and cheesey bread on the app it said that my order was being prepared when I went back to track my order for pickup it said my order was ready my sister went to pick my order up and they told her they cancelled it because they were out of wings and they tried to reach me over the phone but no one called me my phone was by me the whole time so I started calling no one ever picked up the phone it would ring and go back to putting me on hold so I got in my car and drove there I stay 3 away minutes when I got there I asked the girl at window why my order was cancelled when I had more than wings she then directed another guy to come to window he had no mask on by the time I said ” I had cheesey bread and pizza on the order you didn’t have to cancel my whole order” he had an attitude showed him my call log where they supposedly said they called and he said he couldn’t leave a voicemail when I know voicemail service is on my phone he was rude from the time he came to the window I’ve been a customer for years I will not go back nor will I recommend anyone else to eat at that establishment!

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511. My name is Dennis Vance. I have lived in neosho Missouri since August of last year. Since I’ve moved here I have ordered from Domino’s multiple times. The service is always amazing. But tonight I was truly surprised by how fast my food came. I’ve worked in pizza at different places since I was young so I know that generally most of us take 8 minutes to cook a pizza. I truly was blown away by how quickly my pizza came and it was a special order. Everything is hot and fresh and amazing. Please commend your neosho Missouri management and team. Every time I order there it’s been great. Tonight there was special because it came very fast. Great job neosho!

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512. I can’t get my food deliver

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513. Domino’s in Atascadero Ca is run by incompetent staff and managers. They can’t seem to read simple orders via web. Have had problems consistently. A grown up should monitor this sad, disaster of a poor excuse for a pizza delivery place. Fourth and final complaint. I will NEVER order from this company again. Better off anywhere else.

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514. I ordered a pizza online from the domino’s in eureka. I also ordered a sandwich. Sandwich was fine but the pizza was wrong I asked for no pepperoni add salami it came with pepperoni no salami. I called and the mgr told me to dig thru the pizza it was on bottom. So many things wrong with that first of all I’m supposed to serve a pizza that has been dug thru to my family? I did incidentally and guess what no salami. I told him I cant eat pepperoni and he acted like I was lying. I didnt know I had to provide the manager with a doctors note. He told me he was to busy to take care of it I would have to come get it if I wanted as another pizza I dont drive I didnt say that because I’m sure he would have implied that I was lying again. I am legally blind and dont drive. He was so rude I will never order dominos again. The sandwich was top notch tho. Thanks for letting me vent guess I’m out 40 bucks and now I have to spend another 50 at roundtable thanks again

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515. Made an curbside order but waited about 10 minutes after tracker stated ready. No instructions were emailed. Had to go inside.

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516. When are you bringing the gluten free pizzas back? And why were they taken off your menu to start with?

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517. The dominos in Bolivar tn is by far the worst one I’ve been too. You can never get anyone on the phone. I called tonight I did reach someone to be put on hold🙄. Well 20 mins goes by about this time we are at the window. I asked if I could place a order and the guy says uh sure. Well I place my order which took forever the guy kept getting it wrong and another guy came to the window with a smart mouth. So the hot head my husband is he told them to shove it and drove off this is crazy it shouldn’t take 20 mins on hold I could hear everything going on in there like they just say the phone on the counter and walked off. Oh and when we did pull up they were all sitting around talking

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518. I usually love Dominos. I always order the same thing. A pizza and traditional garlic parmesan wings. Tonight I was very unhappy with what was brought to me. The pizza was great. But my favorite wings made me sick. They were soggy and sitting in a puddle of melted greasy butter. They were cold and nasty. And there was no parmesan on them. I don’t want to order them and waste money again. Every place has their bad days but this was beyond a small mistake. This was purposeful negligence and really gross. I tried to call the restaurant back in Thomasville Georgia but I was on hold for 13 minutes and just hung up out of frustration

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519. I am in Greenwood Village,Colorado 8300 e Prentice pl. i asked for the driver to move out of the handicap parking and he refused delivery at approximately 7:22 pm he tried yanking the door i said you are breaking the door he said well im not moving the car i do this all the time i let him know i am reporting him he didn’t care and stated i do it all the time I am handicapped and use a walker i am tired of delivery people being abusive and breaking the law we only have a couple handicap spots he tried to push around me when other people who live here were trying to get in . Please correct all delivery people in your company this is not how you operate. The man is short and very thin in a tan sedan vehicle.

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520. The only resolution you offer to an incorrect or unsatisfactory order is to offer the “piece of pie” rewards. And then you must use the “credit” within 30 days of your unsatisfactory order, AND then, the local store that gave the unsatisfactory delivery doesn’t accept the “rewards” to make up for the unsatisfactory food?! Seems like a scam to me, completely unfair and unacceptable. Basically a con game to keep the numbers in check.

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521. I ordered 4 pizzas and 2 garlic bites last night I was all burned and over cooked

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522. We ordered a medium pan pepperoni pizza and cheese bread at 1:01am and never received a call or a knock at the door and I called at 2:20 (Englewood Ohio,) a guy answered named Bill and was not helpful at all and was very rude and I got rude back but I have proof on my phone which I can send you a screenshot that I never got a call that they were at the door and since I never received my pizza I want to make sure my credit card isn’t charged for it

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523. Hi my name is vanessa I am a loyal customer and I had to wait for almost 3hours for my pizza and it qas cold and the manager was rude omaha nebr office on north 30 street I called at 650 they told me the driver was doing a double order and I had to wait thirty min 20 min went by no pizza they said they dropped it off I was sitting outside with my grandkids then they said they called my phone off so I called again they told me they was on they was again.and when I got it it was cold I love the chicken and now I will not bw eating from there because I had to call so many time very disappointed with the service it shouldn’t have took me til 9 o’clock to get a pizza from 730 very upset and them they didn’t even offer anything free for my wait 531375xxxx

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524. It’s Friday night. I ordered online. Placed my order. Received a phone call that there are “no delivery drivers, wanna cancel your order?” of course I said “yes”. “Great, have a great night” said the voice on the other side of the phone. This is not a first time offense. This is for the Dominos on Southport Road in Spartanburg, South Carolina. It is always something to deter from actually doing any work. Please do better. It’s so disappointing.

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525. Danville domino’s on sandy court gets worse and worse. Hardly any sauce on pizza. Pasta dish so dry an thrown together could not eat them to rubbery. Did not add cheese to pasta dish.

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526. I ordered the specialty Buffalo chicken and a thin crust, medium pizza. The chicken was delicious, but the pizza was so burnt it was practically non-edible. Very disappointing.

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527. Hello ,
     I am very dissatisfied and upset at how I was talked and given services today . I called Dominos location 453 SW 8th St , Miami Florida 33130 and the man that answered was so rude, no customer service while I was placing the order. I waited 3 hours for the pizzas and when i called the person that answer was rude and didn’t even apologized all he said was “ The driver got lost , delivery will be longer about 45 minutes “ I told him to cancel the order , he said ok and then he clicked . I was on hold for 25 minutes for nothing . Horrible customer service , gives Dominos pizza a bad name. I need my refund to be processed too because I was charged $20.22 on 06/16/2021 name on the card charged is Luis Carvajal. It’s been 2 days and I still haven’t been refunded I won’t ever be back here again.

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528. Drop the anyoing ads

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529. So on the 15th in Waynesville NC I placed an online order. For delivery. I ordered a ham an cheese pizza and spinach an feta stuffed cheesy bread. When I got the food the stuffed cheesy bread had one spinach leaf an was over cooked to the point it was too hard to eat. The pizza was a nasty mess it looked like it was thrown in the box. I gave my feedback as normal an got a call from a guy who apologized an gave me a $25 store credit. I was thankful an it made me smile until today the 17th. I place an online order and got a call from a lady who told me they couldn’t deliver to me which they have before an not to mention I’m 5.3 miles from the store. I informed her of the store credit an she acted like she couldn’t do it. My order was only $28 an some change with the credit I would have only had to pay $4 an $6 tip for the driver . She informed me I could meet the driver a quarter mile from my house and I owed $12 but she couldn’t explain how I owed it when I was gave a $25 store credit. She was very rude an didn’t care at all. I loved my dominos til now . This is very disappointing .

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530. I am requesting a copy of 2018-2019 w2s for myself: Jeremiah Clark. I worked at the downtown Vancouver, WA store #7179 for 5yrs. I’v contacted them with my request with no avail. Please expeditiously send a copy to each of the following
     Email: jeremiaxxxxx @gmail.com
     And
     Address: xxxx e 6th st
     Vancouver, WA 98661
     Thank you so much for your time in this matter and for helping me get this done as quickly as possible.

     Jeremiah Clark

     Reply

531. Hello today 6/17/21 we placed a Togo order it was to pastas bowls and cheese bread at the North Augusta south Carolina 13 the street location one bowl was fine however the other bowl had no red sauce and no Marina sauce for the cheese bread! I did call the store she said we could come back and fix it I told her we are at work and could not come back she then said they will get it right the next time.. like it was no big deal we it is a bug deal especially since it was not even busy at the store!! Really unexceptable. Thank you

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532. I order pizza and waited for 2 hours for the delivery. In tracking it showed quality check for 2 hours. When I went to store it was closed no one was there. If they were closing why they accept the order? It is a worst experience of my life with dominos. I want the refund of my order. The store number of Domino’s is #6434. Address (22231 W 66th Street Shawnee KS 66226). Please I wanted the action against this store.

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533. Complaint I placed an order tonight and the eight piece chicken was suppose to be 5.99 instead it charged me 6.99.its false advertisement and the wings should be removed from that price if it’s not included In the 5.99 deal online. I called the restaurant and explained my concerns but they couldn’t help me. This I’m sure is happening to many people.
     Dominos #4263
     xxxx Hill Street Richmond virginia
     804-276-xxxx
     Order number #87

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534. I came and order a pizza, they messed it up. They said they will make another one. He for got to add the extra cheese. So I asked for my refund. They asked how I paid… I told them credit because that’s how I pay for my items rarely cash. So they processed like the do…. Itsbeen almost a month. Still no refund check account I forgot I paid cash that night. So I called to talk to someone about my refund name Mohamad. This location is in Oklahoma city off N.W 43rd and Mac Arthur. He stated he could not give me my refund because they did it by credit. But my bank is not giving me the money because I paid with cash. I want my refund. These workers are very rude and the management. I also have the receipts from that night. I just want my money back. Thank you. Lisa Langston 405-305-xxxx Oklahoma city

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535. i have a free pizza so i order yesterday at 4;40pm order number 799 store:2973 phone:708-460-9900 then i cancel then itry to order again they told me your free pizza is gone no more you have to talk corporate so kindly can you put back my free pizza iam thankful to you. please reply.

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536. The Domino’s in port Vincent told me they don’t honor the phone deals and Everytime I have ordered the crust is always burnt or something has gone wrong. If you order bread sticks they use pizza dough and fold it over and I know that’s not how it works. I worked at Domino’s pizza back in the 1990’s. Please come do something with that place in port Vincent Louisiana it can’t be a Domino’s pizza

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537. Who on earth thinks it’s okay to deliver this? Picture clearly shows the box is floating in grease! It was running out of the corner of the box. Guess I ned to go to twitter and facebook to post this -unbelieveable!

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538. Been waiting on my pizza for four hours. They keep telling me they only have one driver. Ridiculous. I will be calling the bank to refund the charge.

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539. I ordered some things from Brenham, Texas Domino’s for delivery. I waited 1 hour and called our store to see where the pizzas were as the tracker said they had been delivered. They said they were out for delivery. 30 minutes later still no pizzas so I called back and they said they had just come out of the oven 15 minutes ago. So tired of waiting I drove to our store to pick them up and they refunded me the delivery fee only after I asked them to. I pick up the pizzas and other items I ordered and they were cold. I didn’t want to wait any longer for them to remake them so I just took the cold food. This has been an ongoing issue with this store taking hours to deliver food that is cold. I am very angry with the Brenham, Texas Domino’s location!

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540. Recently my neighbor Gale Spessert placed an order with the Dominoes, 2447 N Church Street Burlington NC 27215 and it took 11/2 hours for the pizza to be delivered. She made several phone calls to this location to find out what was going on. She was very polite and respectful during and I was with her so I know this to be true. Now the Manager Chris is saying that she cursed the driver. I was there when the driver arrived and this is a lie because assuredly the driver didn’t want to get in trouble. When Ms. Spessert tried to order a pizza today she was informed that they would not deliver any more pizzas to this address. There are multiple apartments in this house so that was not a wise decision. The manager Chris actually cursed and me today when I called him back. If this is how you train your managers then we dont want any more pizzas from your company and I am starting a social media campaign against your company and I will be contacting every government regulatory agency to look into this restaurant unless something is done about your manager Chris immediately.

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541. I can not get an online order to go thru, I contacted the store and they said they can’t offer me the 5.99 special, it has to be done on line, I need 20 pizzas for my school!! please help!!

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542. I DI DNOT GET MY ORDER IN 2 MINUTES AS PROMISED BUT TIMER STOPPED AT 1.25 SEC AND IT SHOWED DELIVERED AND IT WASNT!! I WAS SITTING IN CAR WAITING
     THEY SAID THEY DIDNT SEE ME THERE THAT THEY COULDNT FIND ME, I TOLD THEM I WAS RIGHT IN FRONT OF STORE AND NEVER LEFT SINCE I ORDERED FROM THE CAR ONINE. THEN THEY SAID THEY THOUGHT MY CAAR WAS WHITE NOT SILVER.

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543. Very poor customer service. On Saturday couldn’t get pizza delivered. This has happened too often. I’m done deleted app and spammed email. Ordered about three pizzas a week, now none. I only one person but have a big mouth and my reviews will not be favorable.

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544. I ordered online from store 6552. Did not get my full order. Was called a liar by manager and cussed at. Told to park, when rest of order came out was met with eye roll and silence. No sorry. Also was Still not correct order, which I feel was intended because I dared to ask for money back or my complete order. I hope you do something, this is not acceptable. I will not return to this store or any other Dominos.

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545. For lease my property to Domino pizza at Gotri sevasi road ,vadodara ,Gujarat ,India

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546. Employees are very rude and have no customer service skills at the dominoes is Williston, ND location.

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547. I don’t know why the former manager is no longer at this location, but I have trouble with my orders all the time now at 129 Bandera, San Antonio Tx. I get hardly no cheese. I ask for a replacement after eating dry pizza for a few orders. My next pizza comes with the cheese burned on top. So I call and state I don’t want another free one but I want it soft and with plenty of cheese and not burned. So I get a pizza that is dough in the middle (I have pictures) and the cheese isn’t even melted (in shredded shape even.) This is too much work for pizza. Next I’m afraid I may have spit on pizza next. I think this was an attempt at making me stop ordering altogether. And it worked.

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548. I called to place an order at your Madison Ave location in Granite City, IL and an employee named Matt answered and automatically said any pick-up or deliveries will take 2 1/2 hours, why be opened at all. This is unacceptable, we did not order but choose another business in town.

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549. went to pick up my order that was done at 5:15 had to wait for 10 minutes after three people look and seen that I was in the parking area for the pickup then was rude when they came to the window to give me my order and then they messed my order up gave me spicy chicken wings and not honey barbecue wings numerous times have they messed up my order and here we go once again

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550. Yes I was just in your store on gail Blvd Zephyrhills Florida and had been very disrespected by one of your employees i had even paid for the pizza yet and he accused me of trying to steal your pizza giving me the 3rd degree even made me show him proof of who I was just for him to then charge me for the pizza while accusing me of trying to steal it I would very much like it if u guys would make this right because I feel very unwelcomed or wanted at your dominos and if it not resolved ill stop eating here

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551. Yea I ordered 2 medium 3 topping pizza’s cinnamon sticks and 2 liter soda and over charged for my item’s and I didn’t get my soda with my order and was promised to bring it back and nevered received it and I felt I was taking advantage of because I’m disabled Main Street location Columbia Sc 29201 # 803 269 0732

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552. Ordered 4 things. 2 pizzas 1 bread twist and 1 cinnamon twist at 7:51 pm. Out of the oven at 8:07 pm. Delivered at my house 9:14 pm. Don’t like cold pizzas. If they knew they were busy. Since they don’t have anything to keep it heat. I would like have my full refund back.

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553. Hello. I ordered a pizza online 10 minutes before the store closed, when I arrived at the store I was told by a Dominos employee that they were closed and I wasn’t able to get a reason before getting completely ignored. It was a long day and had to feed my family. They just cancelled my order and didn’t even acknowledge my question.

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554. I ordered from my myDomino’s in Rancho Cucamonga California they messed up my order and we’re supposed to credit me and when I asked him to give me a credit he cussed at me and hung up on me when I called back he called me a dick and refused to talk to me I would like to file a formal complaint his name is Daryl he’s a general manager on even in lemon in Alta Loma California

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555. I ordered 3 times this week from the store on San Bernardo Avenue here in laredo TX. Tonight was 3rd and pizza was undercooked badly. Was a this crust but very flimsy and cold.. I’m a big time dominos guy…even have over 10 years working for you guys in 4 states. Driver and shift manager. Anyway dominos is awsome but this is very 1st complaint I have ever had. Straight to the point hopefully I can be compensated for this bad medium thg in crust onion bacon banana peppers and jalapeno pizza that I ate 5 squares and pitched the rest. Just in case.. kelly ely 4903 muddy bay san antonio tx 78244.

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556. If you want the screen shot I will some how send it but I’m not sure how right now. Ordered for South bend domino’s they told me 45 min it’s been almost 2 hours now an iv been on hold for 30 minutes an Noone has answered wonder how long thus is going to last

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557. I am trying to find the lansing corporate number I have mo ey owed to me and the general manager is unable to get a call back. I need 20+p

     A return call is needed

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558. I need to talk to your CEO concerning the future of your organization.

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559. Dear dominos, I made an order online around 4.30 today. I did not receive my order around 5:30 I called again my ph no was being checked and told my order is on its way, around 7:30 I still did not receive y order and called again..the female I spoke to was really rude and abruptly said we send out now you have to pick up…..she said they couldn’t contact me and brought the order back, the driver did not attempt to come to my door and buzz , when he should have., can I please get my refund.

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560. Someone from the corporate office needs to go to dominos at 4540 florin rd. Suite B In Sacramento ca. I have always ordered domino’s pizza, but this place is the worst, rude, unprofessional and never gets the order right , too much sauce or not any at all, barely any cheese , even if you order extra cheese still non existent. I could go on and on, look at their reviews. Completely dissatisfied.☹️

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561. Good evening,

     I ordered a pizza over 2 hours ago. I called the store 3 different times. I was on hold for 10 minutes the first call. After finally being answered on the third call, I informed the employee that I ordered a meal over an hour and a half ago. She responded that the food was on the way. I told her that the app said the driver left the store 40 minutes prior and I was concerned that my food would be cold. She informed me that it wouldn’t be.

     I have paid for the food and given a tip, yet I have not received my order after over 2 hours.

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562. On your boxes it states “we’re not saying our bread twists are greater than sliced bread but we’re not saying they aren’t” what does that mean? Are you saying that one twist is equal to a slice of bread in size, shape, calories, or what? Very confused! And the specialty Buffalo chicken from East Bay store in largo fl sucks. Barely had any Buffalo, was cold when I got it and the pizza was cold. O wait thats cause I waited over 30 mins to get food after it was quality checked. Shouldn’t the quality check come right as it goes out the door to ensure freshness and hotness? That makes more sense to me!

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563. Yesterday I placed an order at about 7:04 for delivery and after almost an hour I called to find out the status. I talked to David I believe was the manager and said he had only one driver and he was out delivering and he be out as soon as possible. After one and half hours I called again and I was put on hold for 10 minutes. I hung up and called back at which time he hung up on me. 2 hours later I called with my wife’s phone at which time I told him not to put me on hold and asked if my order was still at the store and got put on hold. By this time my wife drove 10 minutes to the store and picked it up. We started eating but noticed the order was wrong they gave her the wrong order. I did call back to let them know, but response was negative. My wife did noticed that only one person was preparing orders while the manager sat on his stool in front of the computer. This is poor management in this store. I have been once before and the only person in there was taking and placing orders. The store is in San Antonio, Tx, Potranco and Dugus. I’ll never order from there again.

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564. Horrible service

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565. 3rd class service
     I ordered one pizza but technically cancel but domino’s can’t be refund my money ? Have to go last 6 month but refund his still pending

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566. I ordered pizza at 1150 pm while ordering the man got a attitude with me it was over a hour and half then when I called they hung up on me five times!!!!
     I feel disrespected and disappointed that the store and it’s employees act that way

     Angry and hungry
     Lisa Davis. 405532xxxx

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567. Hi my name is Johnny Amaya I ordered pizza from domino’s in Woodburn Oregon at 8:34 pm did not arrived at my house at 10:13 PM and the Pozza were very cold is this his house Domino’s Pizza delivery there Pizza 2 hours late.I think the new need to be a change in delivery system. I’m Happy Customer.

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568. I prefer your pizza to other fast food style/ delivery pizza places, and for the past 30 years, would only order from Domino’s when the option is there. I, as well as many of my friends, are unfortunately no longer going to support your company. I feel we are replacing humans in to many ways- ATMs, self checkout, self serve gas, computer assisted phone inquiries (that inevitably never have the answer needed and prolong getting said answer), online shopping, outsourcing manufacturing to other countries /robots … now you are replacing drivers. That is a job many people rely on as a second or during school, or even full time. There is no way your use of automated vehicles won’t impact that. Every time one goes on a delivery it is taking the opportunity away from a human to do it. You are simply another company more concerned about the select few that will continue to profit, instead of providing a personable service while continuing to be a part of the local economy and supporting it by helping provide jobs to our every dwindling job availability.

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569. Received pizza cold and dried out. Showed sitting on order check for over 40 minutes. Not happy!

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570. They guys at dominos Bahrain is completely not professional and not a good service that they should be. It’s embarrassing that they represent global brand of dominos. Shameful.

     They messed up my order. I asked for 2 large pepperoni ( they made one of them as cheese instead). Talabat ( delivery company) guy asked me if I want a refund or re deliver the right pizza as per my order . Then dominos guy phoned me and said he made a mistake. Hr didn’t apologise nor he was so friendly. He asked me if I am ok with cheese one or I would change it. I insisted to send me the right pizza as per my order. After a very long time waiting when my kids about to sleep since it was for dinner, the drive came and refused to hand my kid the right pizza before returning the wrong pizza!!! We are talking about hours since the first time we had orders a waiting all this period.

     As I knew that dominos behaviours will be like that. I urged them not to touch the wrong pizza even though one of the kid was hungry while the other kid what’s only pepperoni pizza as per the order. Any way, I was shocked and came done to try ur the wrong pizza to the driver and then he handed me the replaced pizza again.

     This is was completely cheap behaviour to treat the boy and as us as client. I knew they would do that so I told my kids not to touch the wrong pizza. We gave it to him back. For me this is a very cheap behaviour and damage the global brand of Dominos. For I urged the kids not touch the wrong pizza but I know for a fact that some families can control all their kids the same I have done. The result might be the guy or driver will go with r placement pizza if we didn’t give the wrong pizza qns kids will sleep with dinner or we need to order agin. This strange behaviour for dominos Bahrain to behave, I think.

     Sadeq Alshaikh
     Sadiq.alshxxxx @gmail.com
     973 3944xxxx

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571. (2149541565) this is the ticket number I received from dominos and its been a month my query has not been resolved, I mean really dominos is like dis

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572. It’s regarding complaint last delivery at my Mobile no – 7728010607 Order no – 142, Chittoragarh

     I have received order after 2 hours and delivery boy Mr. Dinesh Chandra Salvi was misbehaving about the order and as per my knowledge he is not a good delivery boy.

     Request you pls take care your brand image ,this type of people are hamare your image

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573. Hi I requested that you guys stop sending me emails about 10 times I don’t want to receive your emails anymore I went into one of your stores and the workers were not wearing gloves making the pizza so please take me off your email. joannexxxx @gmail.com thanks

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574. I wrote a letter yesterday about an order in which I was not pleased with. Since then the matter has been rectified. The manager of one of your stores at 2411 119St. In Chicago was very professional when I contacted him and he made sure I felt like an important part of Dominos Pizza. And I will continue being a customer and giving my support by letting other know how I feel! Thank you so very much for having Team members like Mr. D.🏆WOOOW, I left out the most impressive part of everything, He even brought it to me…
     Sincerely,
     Allene Henderson

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575. I have found that your company has breached my data. My Email address, Name, Phone number, Physical address and Purchases.

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576. Hi I am Shelly Reed I order at the Lewisburg TN store, Ellington pkwy. Every time I order it’s a cheese steak no cheese due to allergic reaction. 3 times I have ordered I have had manager read it back. Every time they have to remake. Ordered 8pm Sunday night June 6. At 8:30 pm I get order all kinds of cheese on sandwich. My issue? At 9pm the manager came up behind me at the drive thru window says “what is the problem” as I stated I called to assure the order because it’s a need no cheese my husband’s allergic. This “manager” stated do you know these are seniors in high school but fact is I talked to him to verify the order but he was rude and had unnecessary conversation about dominos don’t care who don’t order there. Do I not know how many customers they have. That’s real management material! Also the last order I had I earned free pizza. Points were taken no free nothing. They price you then you get to window and it’s more. There’s a problem here whether it’s lewisburg or not the manager is dishonest and cocky. The moral of the story he got his food back and said it would take 3 days to get my money refunded. Thanks but I lost my appetite.

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577. Good evening, regarding 5/6/21 order number 1392 at 8:35pm my husband placed a large order for our family. One of the items was to be a large supreme pizza with extra sausage and mushrooms. that pizza arrived with only sausage and mushrooms, and when we call back as it was almost 9:00 p.m. the manager on duty, “skip” said that we could receive a free pizza at a later night. He would place a note in our customer account. Tonight 6/6/21 we were denied this offer by the current manager on duty at the Rockford Minnesota Domino’s. (Where both incidents occured) We have long been loyal customers and enjoyed eating at Domino’s and are very disappointed in how this was handled. Not only was the current manager abrupt, he refused to give his name or inquire about how to make good the satisfaction guarantee. No alternatives were offered, no checking with skip to see if he may recall this order, just a no, and goodbye. we would like to be continued customers of domino’s, however this experience has soured us -please make good your managers offer to replace a pizza that came not as promised nor as paid for. thank you in advance.

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578. Y’all need to give larger delivery area in Defuniak Springs, at least 10 miles from store, we have 3 campgrounds around here and lots of people that want to order from you, your better than pizza hut and they deliver that distance. Thank you

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579. The bread was super undercooked and was essentially dough.

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580. I ordered some pizzas but I didn’t get what I pay for. I ordered a pepperoni and sausage on one side and just cheese on the other side. My daughter loves cheese. But what I got was one side pepperoni and the other side sausage. I had to buy some other food for my daughter. The second pizza I ordered light sauce and extra cheese, but didn’t have extra cheese at all, . I just would like to get this fix. I don’t ordered out to often, and we love Domino, so it was messed up the our food was not what we pay for.

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581. I was charged twice for one transaction. Extremely ticked. I want a full refund.

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582. My pizza was good and I would order again, but there was a long black hair baked into my pizza cheese. I’m blonde e.

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583. Please contact me about a major complant

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584. The 2 idiot, moranic girls working tonight at the Waverly, Ia location have no business dealing with the public let alone wanting to be paid more that minimum wage. I have never dealt with people as stupid as they are and 1 of them is the supervisor! It was so bad that I reported them directly to the Companies CEO.

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585. Not very happy with your Jacksonville Florida Soutel store ordered pizza at 6:59 said they were preparing my order at 7:00 never updated it to in oven never said out of oven checking your order nor on its way after thinking maybe since it was being prepared right after I ordered it we waited almost an hour and twenty four minutes. Sat on the front porch as we were all in backyard at that time my phone went off saying it was being put in the oven so according to your phone alerts it was being prepared at 7:00 then another alert it was going in oven at 8:24 not understating it took that long to prepare then put in oven My pizza didn’t arrive till 8:45 the email I received thanking me for my order stated 40-50 minutes for delivery. Tried to call the store to check the status of my order and it would ring then sounded like someone picked it up and hung it up. Not very happy about this order and how long it took seems like if they were short handed they would at least answer the phone and maybe say sorry we are short handed and it might be delayed I would have been fine. I will probably not order from you guys again and delete my app

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586. I had a free pizza i earned in points but it had to be delivered to me. My home is 15 miles outside of the delivery area. Now the offer is gone without a chance to use it. I don’t feel that it is fair.

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587. I called dominos in salida colorado and was put on perpetual hold. I drove about 6 miles to the store and walked in the store while still on hold. It appears a manager is in there throwing things round and kicking things. Obviously having a bad evening. The help even seemed embarrased. I almost walked out until a young girl came to take my order. This is not good behavior for either staff or customers walking in.

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588. We had the absolute worst experience tonight, we never got our food and the manager was extremely rude and unprofessional. Then he didn’t want to deal with it and tried to hand me over to an employee? Not the employees job to deal with an angry customer. I searched for the general manager of this store and it appears there isn’t one currently. I just want to make sure I got my money back. We have 4 foster kiddos and ordering pizza is a treat for all of us because eating out is expensive for a family of 6.

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589. Every time I called Domino’s Pizza in Leeds Alabama they have some sort of a problem that they cannot take my card number and I opened up my account two blocks down from Domino’s in Leeds Alabama I have tried to order my pizza online it will not let me so something needs to be done
     When I called him to place the order in the store they gave me a totally different price on my pizzas now if I can’t order it online on yawls app well then they should give me the same price that is on the app when I have to call the dead gum store and make the order on the phone with them
     you can give me a call at 256-227-xxxx

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590. I went in to your centerville store ordered a meat lovers pizza the person was very rude to me. I waited nearly 45 minutes. When it was readyy I paid and left . When did got home I ended up with a veggie pizza. They gave me no RECEIPT but I’m thinking no problem I just left so I called the and they said they would not RECOOK my order. Please all I want now is for them to deliver my pizza to my house this was clearly their mistake and I will not go back there but I do want my pie. Please help make it happy. I’m at 3365 Newcastle way Snellville ga

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591. My order is being prepared since the last 1 hour.. restaurant is not picking up calls and I’ve now way to contact anyone.. 30 minutes guarantee was a joke.. this was the last time I used Domino’s.. I swear I’m never ordering from Domino’s again

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592. I placed an order 45 min before close(1700 32nd Ave Fargo,ND) 2 pizza and bread bites, and the store cancelled it. At 1230 we looked online and found this out. No contact from the store on this.
     I find this unacceptable

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593. The driver was very rude even tho he made a mistake and delivered the wrong food order. Who takes food back to give to another customer during the COVID erra? The store was unresponsive and kept hanging up. So I took it upon myself and Called the person who’s food I gave back to the driver to inform him i had it and opened it.

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594. The dominos near me, in Hollywood PA 19046 is an absolute disgrace you need to remove this location. The staff is horrible, they yell at customers, party all night while working, and never complete orders or get them correct. My past 15 visits at that dominos my order has been incorrect or an item is missing. The employees dont comply and yell at the customer. REMOVE THIS LOCATION THIS IS A SAD EXCUSE FOR A FRANCHISE YOU SHOULD BE ASHAMED. I will continue to report to facility to food anc drink admins in mg area, health inspectors, and corporate until this location is gone. Your corporate office never gets back about my complaints. Be ashamed of yourselves this dominos gets no business and your employees smoke weed during al hours of their shifts. Get rid of this location

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595. Delivery is done mere by hands , it’s unhygienic , cannot be eaten. Extra care should be taken during this covid period on priority bases. Health ministry & affairs has clearly mentioned the protocol and this cannot be avoided merely due to charges of packaging which can be added anyware becoz unfit person will not order any readymade eatables

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596. RE: Order made 5/29/2021 at about 4:30pm
     Store #2755
     3103 N Clark Street
     Chicago, IL 60657

     I just had a terrible service experience with this Dominos branch. I was clearly upset when I called because I did not even get a call that it was delivered. I did get a call that it was on its way though. I spoke with Brandon, who claims that he is the manager in charge. He does not know how to deal with an irrate client and instyead of hearing my complaints, he chose to be heard by correcting me to lower my tone,. That is actually putting gas over fire. He insistede that he called so many times but I was holding my phone and kept checking because we had to go somewhere. On top of it all, the salad was missing in the delivery.

     Dominos, yoiu clearly have a problem with training your staff and please define them whatr serv ice and courtesy is. They seem to not know it.

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597. i ordered 3 pizzas last night and 2 ordereds of wings at about 1040 PM. The pizza and wings were 73.36 which i thought was ridiculously high since two of them were one topping pizzas and the other was cheese. the pizza was awful tasted like cardboard and so garlicy we could not eat it, the wings were gummy and undercooked for that amount of money were we robbed and this was a treat i purchased for the veterans of american legion in woburn.I thought 1 topping pizzas were 5,99??? Can you explain why were were charged so much for awful pizza?

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598. You should take your driverless job killers and park them where the sun doesn’t shine.

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599. I ordered 45.00 worth of pizza today. It took almost two hours to be delivered. I ordered at 11:00 am. The tracker said quality check was done at 11:15 I didn’t get the pizza until 1:40. I understand being shorthand but they could of called me and explained this. I ordered last weekend and I received a call saying that they were shorthand with only one driver and if I wanted to do a carry out instead which was not a problem. When I called I got hung up on after waiting on the phone for 5 minutes. I have screenshots and text messages as proof. My pizza was barely warm and I sure wasn’t calling to ask for more abd have to wait another two hours.

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600. I oder A pizza at this store paid far at 7:17 now it is 9:41 this is upserd…uve never experience this before .in my life of fast food delivery …i want A free puzza & hit wings and pasta store number is #5287 here in Shreveport La Tha worker with braids got rediciously rude shut the window in my face & Laughed ..Also the Manger…shes a black fat ladie fix this. Quicklyy ….

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601. If Domino’s starts delivering pizza without drivers we will never order pizza from you again

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602. Smyrna, DE.
     Was tracking through the app, when order said delivered. Nothing outside so waited on the porch. After 15 mins nothing, called, and was told the app may have updated early. Waited another 15 mins, at which time app said Complete, called back and they told me “we delivered it”. My very hungry 9 year old was waiting with me, we didn’t even see the Dominos vehicle go down our street. After being put on hold multiple times with a third call, the employee seemed to be not understanding that we did NOT receive the order, and thought just part of it was missing. After clarifying the entire order was missing, she said “our driver said he just dropped it off”. We are standing outside in the pouring rain, no food dropped off. And at this point, wherever he left it, it’s soaked. Asked if the order could just be remade rather than tracking down this now soggy order, she seemed very annoyed and proceeded to put me on hold again for over 10 mins to get “permission” from the supervisor to remake the order. I don’t see why permission is needed when my SIXTY dollar order was NOT delivered. It’s now almost 9 pm, and all we have had so far is very rude customer service. I apologize to even have to reach out, but this is ridiculous.

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603. I want to voice my concern about your Delivery Charge. As a driver for your company. My Tips became almost extinct after you started charging a Delivery Fee. And now that your fee has reached nearly 4.50. I don’t even want to place an order anymore.
     This fee is WAY TO MUCH.

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604. I have received two separate delivery orders with cheesy bread with no cheese in it. Called the store and was hung up on and accused of lying. I will never go to dominoes again and will continue with the reviews until someone calls me. 530736xxxx

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605. I am writing to the BBB about your false advertising. If your coupon says items are 5.99, then they can’t be 7.99 when you check out. And , I authorize paypal for one price but surprise, the upcharge for wings doesn’t show until afI authorize? That’s more than false advertising. That’s more like criminal.

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606. Hello! I work as a General Manager at a Dominos franchise in Memphis, Tennessee. I was wondering if it is permissible to make videos for Youtube on how we make pizzas, delivering them, etc? It would be great advertising for the company and at the same time very informative on our high quality standards and operations. These videos will not show people who do not consent.

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607. How about you change your ad to 5.99 for to or more if you order in the store not online. Why am I saying this 3rd time I have tried more then once to order a pizza and wings , pizza 5.99 wings 7.99 , next pizza and gluten free pizza , pizza 5.99 gluten free 12.99 , called the store , response ” oh yeah you have to come into the store to order to get the gluten free fore 5.99″ how about the wings, what a surprise when I ordered in the store no problem to get them for 5.99. I live 40 minutes from the nearest store to have to drive in ,order then wait around while my order is cooked. Get it together domino’s you can do better than this!!!

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608. Domino’s Pizza is my favorite pizza I’ve been a loyal customer for many years. I’ve been trying to reach the Palm Springs store for a delivery on several occasions with no luck. The phone doesn’t get answered today after waiting an hour and 19 minutes I decide to come to the Domino’s Pizza to see what’s going on three kids working there very nice and attentive and I said hey what’s the problem they said their phone doesn’t work. Let’s forget about loss revenue upset customersI, and giving to another pizza place. That’s just sad and I don’t blame the staff I blame management from the store manager to the district manager to whoever is in charge after them that is called incompetence in the highest degree you obviously need to hire someone capable to administrate at least that store I wonder what’s happening and the other stores.

     Loyal customer,
     Juan Gonzalez

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609. I was told by one of your customer service reps that I would be receiving a gift card for the mistake that was made…..49% off did not work. I never received it. Please try again.

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610. I have called dominos to get my tax forms as a former employee I have been unsuccessful and can’t still file my taxes without it. Is there someone that can help me so I’m not getting the run around about this anymore taxes were due mid may

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611. Order not Confirmed vide Mobile No. 704452xxxx, while amount debited from bank.

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612. I would like to bring a situation t your attention. My niece, Haley Franks, was an employee in your Dry Ridge,Kentucky establishment. She was a delivery driver and worked there for approximately 18 months. She received several commendations for her work and was well liked by all workers and customers. The manager there seems to have a problem keeping his hands to himself and off young women. There have been several instances where he fondled women and used his position to intimidate them. Most, including Haley, were too embarrassed to do anything about this harassment and just quit. It also seems that the general manager is friends with this manager and covers things up for him. Now Haley has moved on and is trying to purchase a mobile home. She gave Domino’s as a former employer but was told she would not qualify for her loan because she gave false information on her life an application after Domino’s said she never worked thee.. My question is how long are you going to let this manager get away with this? I have told everyone in my neighborhood about this situation and no one orders from Domino’s anymore. If you would like to get our business back please address this situation. It is hard to believe that in this day and age a corporation like yours would allow this to continue to happen. I would like to have a response to this e-Mail by phone or e-Mail. My number s 859-279 xxxx Thank you, Jerome Kraemer

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613. Why did it take from 8:05 pm to after 10: pm on 5/25/2021 to make and deliver two pizza. When i called the office i was told the driver chose to deliver another persons pizza and would deliver mine when she returned. I had to leave my home to go elsewhere to feed my kids who goes to bed at 9:00 pm. I am not happy and the rating for this company is a negiative 10 and i will be going to Google reviews. I would like my money back. And will NEVER use or Recommend anyone to your company again. This was the Grandview store Less than ten miutes away

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614. I would love to enjoy your pizza and other products but the pizza sauce that you use is too sweet. You make so many different kinds of pizza can’t you make a sugar free one? Everything looks so good but I can’t eat it. I’m sure I’m not the only one.

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615. Ordered a xl pepperoni pizza from the Clovis NM location it was nasty undercooked with puddle of grease under slices called store for a replacement was hung up on twice refused to give the number to call for complaint as well as their names a male on the phone female in background until tonight you were one of my favorite places to get food from i am very much not happy bout the way i was treated i will wait to see how you fix my issue before deciding if i still give you business or if i go a different route 2 slices were taken out upon arriving at store was still refused a correctly made pizza which is in direct violation of your we will make it right claims i would like immediate action taken to correct this blunder the employee and manager on shift should be terminated for the way i was treated both on the phone and in person
     Thank You
     Morris Sharp
     papaxxxx @gmail.com

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616. My name is jared warner I ordered food with dominoes my order was cancelled I was not notified of it being cancelled I waited over two hours I called the store to ask where my food was and told it was canceled I was not notified of it being cancelled this is not acceptable what can u do for me I dont ever want to order from dominoes ever again

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617. I live in Jax Fla Dominos on soutel drive never ever answer the phone.I went up there today and when I got to the door they told me I had to order online..This has been going on everytime I’ve tried to place an order..The service is very poor! I am very disappointed

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618. I ordered 1 pizza and 2 pastas and never received them

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619. Hi. I’m De Juan F. A customer in socal. Who had a small problem with store #8226. Order was a qhr an 28 min late delivered after twice making contact with managers. An. Your policy says what it. Says. Now check my email an see how often I order. feltondexxxx @gmail.com. order $50.00

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620. Hello I had came in an ordered a meat lovers pizza. The person who took the order was very rude, but I let it go, it was late. When I got home with my 🥧 it was ALL VEGGIES…WHAT THE HELL AND NO RECEIPTSo I called and told what happened and if they can remake it they flat out said no. DO HERE I AM WHAT CAN I DO I JUST WANT MY PIE

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621. I hope this gets to someone who gives a D. about your business in all your franchises and is welling to do something about making sure we the customers get what we ordered and paid for every time! I love your pizza but more times than not I order and do not get what I want and it’s not hard at all. I order a Deluxe no mushrooms double onions cut in pie slices. See not hard at all…well it is in Florence SC at the Domino’s on PAMPLICO Hwy! Maybe y’all need to have a measuring cup for regular and double! I have pictures of my last failed order if you need to see it and the end of the box where it says how I wanted it and how it was to be cut. If I wasn’t afraid of them putting something on it I would have taken it back but my husband just said that they would so I decided to do this in hopes that someone would care. It’s so frustrating to get home and not have what I wanted. Can you please check in to this because I am not the only one that has a problem with this one store. I have been waiting for my order and heard them on the phone with a customer that was very upset about their order being wrong. So I don’t know if anyone there will care enough to even check into it. If you need anything from me my number is (843) 758-xxxx text is best way to get me on the phone. Thanks hopefully for your help.

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622. I never received my food or refund from dominoes pizza I last ordered in my name

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623. Hii
     I have order 3pizza order no 118.After 1hr a delevery guy call me nd Ask to received pizza from 2km far from my home . That is not possible for me bcoz I don’t any authority to go outside due lock down the delevery guy behaviour was very rude annoying… Then i said to plz connect me with ur manager… Mr sourav das he the manager of the store his bheviour was also very rude he told me it’s totally ur fault u have order from dominos… Like he try to say I am made mistake… He also said what ever you want to do you can i won’t give anything.. I didn’t expect this type of behaviour from dominos… Plz refund my money.. Wrost experienced I ever had from. Dominos… Due to this I never trust any more to dominos plz resolve my problem as soon as possible… Till now I haven’t received food either money refund….

     Thank you
     Prakash
     912309xxxx

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624. It. Stinks that you are trying to eliminate jobs with self driving vehicles, as if we don’t have enough people without jobs , won’t be getting pizza from you anymore!!!!!!

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625. Think it stinks that you are trying to get rid of people. Delivering, as we don’t have enough people without jobs!!!

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626. I’m a burn victim. There’s discriminated against your Snohomish store. I will be calling better Business bureau. 425-426-7949.. it happened in between about 6:30 on Saturday May 22nd. I was treated very rudely. By your power tripping employees

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627. I ordered 2 pizzas for kids from the south Plainfield store and ordered it at 8pm person said 35 mins an hour later still no pizza person refused to manager on the phone and kept leaving me on hold and not coming backing on the line basically 2 hours passed still no pizza by 10 he said it would be there 1030 but I never got the food . Horrible service and bad customer service this was beyond considering my kids were hungry and waiting so long for nothing

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628. February 17 11:57p.m. I placed & paid over the phone my order I never received my pizza. I stopped at the store next night on my way to work could not get refund. Night manager said I had to come back the following day & speak to a manager. $25.95 card ending 4228. I still want my money back. Thank you.

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629. I am in Australia and want to pizza delivery in my Indian home address, how can I pay by my Australian bank account

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630. We ordered a pizza and it wasn’t done

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631. The manager was extremely rude to me when I called and asked about my delivery, he said “he just clocked in there’s only 1 driver and it will be an hour to 2 hours before delivery” before I can ask my next question he very rudely said if I would stop talking and listen to what he just said” which I under stood and he hung the phone up on me. I will never order from this dominos again.

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632. I placed my order on 15th May 2021. It’s been one week already. Order no was 231. Initially my concern was closed without calling me. NO one called me. Then the next day the manager named Prem called me and he was telling me about some SOP’s related to Pizza which was totally out of context. He was talking very unconfidently. He shared his WhatsApp number and asked me to share the pictures of pizza which was shared and he also agreed that the product quality was not good. He told me that the store manager will call me in the evening for my concern. But till time no one has called me. You guys are simply not bothered to care for your customers. Why the hell you guys have made a feedback forum if you are not willing to entertain. This is my 7th or 8th complaint for the same order and I will keep on complaining until I get my refund. You guys are totally careless. 

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633. Went to the one is Warsaw Indiana got a Buffalo chicken pizza which had Harley no chicken we asked for none onions they had a whole lot of onions on it witch I’m allergic had a bacon jalapeño bread witch was not done all the way I will not be back to the one there thay are rude an mess up often I would like my money back spent over 47 there an get bad service

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634. I ordered online via your Domino’s website I indicated I wanted to do curbside pickup, even included a tip because of it When I arrived at the store, there was a sign indicating that they were short on help and we needed to go to the drive-thru. At the drive-thru I was told the reason was because of covid and they were not allowed to bring food to the car. This is not the first time this has happened. On another occasion, they brought the food to my car with no problem. They are still closed inside, so the only options are drive thru window or delivery. The website should indicate that this location is only offering those two options. That way, a person can plan accordingly and know that they may have to wait longer if picking up. Plus they got a tip for handing it out the window. Have a good day.
     This is the Commerce, ga location. There wasn’t an order number on the box. I could pull it online maybe. Thank you for your time regarding this manner.

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635. Hi I ordered after 4 for the discount of 49%
     I didn’t receive that
     My order I can send receipt to show you
     Via email if you like
     Address of order and name was karen Turner 463 summit ave carlstadt nj 07072 domino’s location wood ridge nj
     Can you please advise
     I’ll accept coupon for free pizza if so be
     Please allow me to send receipt

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636. A delivery truck for your company our parking lot for over 4 hours at 3030 Severn Ave. I called the police but they had just moved the truck. This is a weekly issue and they drivers have no urgency to move quickly. In additional one of the staff had a car in the spot next to the opening. So my customers and myself had to make the place on a Friday morning, 5/21/2021 to go around a business that has no regard for others.

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637. Today my order not done real time and not deliver my pizza and miss behave store authorities

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638. They don’t honor 49 percent between 4 and 9pm…here in cape coral Florida…why not?

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639. This is totally NOT a complaint😁 Hey can y’all make y’all pasta bowls bigger? Cause that pasta be too good for that lil to go bowl. Please and thank you 😘

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640. Wtf?? Used to have 40 piece buffalo wings for 36 bucks and change….NOW, they only come in 10 pieces as your largest order….so….now i have to order 3 ten piece orders….and that comes up to 36 and change?? Wonder what you logic is behind that award winning, abysmally, and galacticly STUPID IDEA!

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641. My order failed but money debited from my account

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642. Hi Domino’s. My oldest son is 40 so you can guess how many years I’ve been a customer. For well over 6 months now when I call my local dominoes the call rolls over to your recorded message. I spent an entire lunch break waiting for a human to answer and it never happened. Don’t have a computer at work that will access internet so can’t order online. The past few times I’ve brought my phone to work and used it to order online. Delivery was timely first time but second time was quite a wait. Tonight I tracked my pizza and it said quality check at 959. I didn’t get my pizza till almost midnight. It was 1150 when it arrived, cold. I hate to see that you’ve become too busy to deliver the quality I grew used to. I don’t want a refund or a free pizza. I accepted the cold pizza and heated it in the microwave and I did eat it. So it wouldn’t be right to be compensated. However, I did want you to know that the service is causing poor quality. I don’t believe it’s the employees fault. I believe a new system is needed as I believe these kids are worked to death given the influx of delivery services since the pandemic. Thank you for decades of service and get on this. Ok?

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643. I ordered a sausage pizza very greasy and not done.i ordered chicken and spinach pizza 2 sm pieces of chicken on entire pizza manager asked if I wanted a credit for next time I said no I want my pizza tonight so a new ones was sent out sausage pizza was still greasy and tasted bad and chicken pizza was over cooked it was so hard you hurt your teeth and it had a bed taste to it so hard and overcooked.i am very upset

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644. I was charged I’m Domino’s and I don’t eat pizza and it says it was done on the 6th of May and I wasn’t aware in in the area of over where it said it was at please give me a call back in this figure this out and fix this and refund my money back and it should have been $48 and some cents finesse and appreciate your your business and keep contacting me back inappropriate time thank you

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645. Iv been on the phone on hold for over an hour to try and rectify an incorrect pizza I asked for no onions due to being allergic and low and behold onions and yet to get an answer from the location on Randal mill rd Arlington TX

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646. My son died. The day he died he ordered a pizza. He paid through PayPal. PayPal is not working with me to get you your money. Please contact me so I can pay for his pizza. By the way, you have horrible customer service – I was on hold for over 15 minutes. And your auto bot will not allow me to explain anything

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647. Is there an email address for HR / Payroll for an employee? Raise has not taken effect since told there’d be one March 31st. And definitely no back pay since raise never took effect. Thank you.

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648. We have been getting large thin and crispy pizza for a while at $7.99. We just went to pick up one a few days ago and the person at the counter told us that it changed two weeks ago and charged us $10.

     I see the price is still $7.99 for carry out pizza

     Can you rectify this issue?

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649. Food was BURNT!!! Not the first time. Ridiculous!!!

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650. On May 15, 2021 online to be delivered I got confirmation that my order was on my way but it never arrived after 2h hours I realized my order never came I called the store to let them know I never got my order first I was told it was delivered I said to person that it was not then I was told someone may have took it off my porch for one I have a ring doorbell The delivery driver never showed up I don’t live in a bad neighborhood no one took it off my porch what i think is the driver brought my order to the wrong house and refuse to admit it I was only offered to have my order be delivered only it would be after 10 pm before it arrives so I just cancelled I was very disappointed the record will show I order from this location all the time and this was a big order the way I was treated I don’t think I will be ordering here again my order # was 2223 Dominos #6642 15166 Bellaire Blvd Houston TX 77083

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651. Domino’s of Auburn Hills, MI
     I waited 1hr 30 min for my Pizzas, 3 of them all cold. You should all be ashamed. I live 1.8 miles from that store. Why don’t you try to order a pizza from them. Every, repeat every time I have ordered from them it is at least a 15 min wait on the phone if they choose to answer it at all. Needless to say after 4 disappointments in a row I will never order from you again. You should close that store as they are giving you a bad name, unless of course that is the image you wish to portray. How embarrassing for your corporation. Pitiful!!!

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652. A bit disappointed. Hello, we ordered some pizzas at your Mukwonago, Wisconsin store on 5/7/21. We are about twice per month customers, always tip your drivers pretty nicely and have not had any issues until 5/7. It’s not the fact there were issues. We are human, it happens, but it’s how it was handled. After our pizzas not being delivered at 90minutes after the order, I called the store. They didn’t listen and just put me on hold. I thought maybe it hung up. Called back. This time they did hang up. Called again. Immediately the guy said “Hold.” I said “Wait, just wondering if something happened since we didn’t get our order. Did it go through?” The guy obviously very upset that I asked, said something in the way of “We are short drivers and swamped.” I was NOT rude, as I understand these things happen. He said “You can pick it up? Your order is here, but if it’s delivered you won’t get it until much later.” I was like “We can just pick it up.” So we get there, the kid (18 maybe) was really put out that customers wanted the stuff they ordered. When it was my turn in line, he asked for my card (I already paid online), and when i said this he said really rudely “I need your card because the tip was removed.” I just politely said “I think we are good and just left.” 1. After 2 hours and making the person who ordered delivery drive there, it should be free. 2. They couldn’t have called and said what the problem was? Youre swamped anyhow, might as well be kind about it, no? We would have understood. 3. Things happen. We totally get this and it’s not an issue, but why on earth be rude to customers? I’ve worked with the public for many years. Things happen, people call in sick. Don’t take it out on the customers! So just wanted to let you know this and we likely will not go there again.

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653. I want to ask, as as customer, what am I receiving through my payment to my local Domino’s restaurant for the “Delivery Charge?” We buy pizza for delivery pretty regularly, at our local, Fuquay-Varina, NC, restaurant. as well as at our nearby restaurant in Southport, NC. So, tell me, how do we benefit from the “Delivery Charge?” By the way, we always tip our drivers in excess of 20%.

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654. On May 6, I ordered a pizza online; the website said 30 min delivery time. Shortly after I placed the order, I got a call from Dominos, the gentlemen said his name was Simon, he was the manager, and that they were short drivers and it would actually be about 2 hours before they could get a pizza to me, and offered to cancel my order.
     I did cancel, and he said, for my inconvenience that he’d put in the system that in the future I could get 2 free pizzas and when I called in, to just give his name, Simon.
     I just called in and someone else who claims to be the manager, Holly, told me that there was no Simon, that there were no credits under my phone number, and that they never offered credits. I told her I was very disappointed in the way I was being treated, particularly when I’m spent a friggin’ fortune at Dominos over the years – many times I’ve made bulk orders (not from this store) to feed my employees. She said: I’M SORRY YOU FEEL THAT WAY, which is just about the most passive aggressive non apology there is.
     The store: Address: 1007 Alpharetta St Ste 110B, Roswell, GA 30075
     I seriously doubt that the customer service I receive from this site will be any better than what I got from Holly but wanted to let you know that if you have no customer loyalty, there is no reason for me to have any vendor loyalty.

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655. I just recently placed an order. When I explained that I could not complete my order online because I needed to do a split payment, the manager that took my order had an attitude. I explained what I needed and that the same order was placed just the night before. He was able to find the order, but hung up before verifying my address. I received a voicemail and was told to contact the store within 5 minutes or my order would be canceled because I failed to provide an apartment number. I called back exactly 2 minutes from the timestamp of the voicemail and the young lady said that they had already canceled my order. I explained that I had just gotten the voicemail and that it wasn’t even 5 minutes passed. So, she researched my canceled order and replaced it. Now, I’m not sure what specifically it was that changed the manager’s attitude initially, but it felt very discriminatory and I was blamed for not providing information that he failed to verify. We had to wait an additional 23 minutes for the same order they claimed to have canceled. Had they truly canceled my order, I would not have been able to repeat the transaction process because as with any bank it takes time (days) to process a cancellation. Yes, my transaction was processed the second time, but I feel that it was never canceled initially and the individuals that said that, said it as a threat. Which in any form is wrong. All in all, we feel discriminated against for the manner perhaps in which we had to pay which shouldn’t be an issue if in fact that was the underlying issue Because we paid in full for our order. I hope this turns into a training experience rather than a retaliatory one in which will count against me the next time I order. My information was in the system, as he was able to find my order from the previous night and the address of where it was delivered to also was there. Thank you for reading this. If you look up our history, we order frequently. We don’t mean to write this to get anyone in trouble but we feel that customers should be treated equally. Also the manager for this location (9410 Telephone Rd. Ventura, CA 93003) never identifies himself, but having placed my orders before with him I am very aware of who I’m speaking with because I have asked in the past for who he is and his position in the store. Thank you and God bless.

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656. I’m a very good customer at Diminos Pizza in Aventura, Fl. I starting calling to make an order, since 9:10PM, I was put on hold for 6 minutes. I hung up and called again, this time the hold was 10 minutes, hung up called again and waited…. I was told it was going to take between 25 and 30 minutes. My husband went to the store and he was told another 25 minutes. Do the Matt. I told my husband to come home and I called to cancel. The guy, who was very nice, told me they are understaffed. Please understand it’s not their fault, they were left with two people on a Sunday night. Please corporate, take care of your stores. I was ordering pizza for tonight’s dinner, at this pace I was going to have dinner at midnight. Sorry

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657. I have just order from dominos pizza at vikhroli west from dominos app and payment also done successfully..but i have not recived qny oder msg also its not showing in app and amount is diducted from my account i want my refund back.

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658. Dear Sir,
     Today I had order a 6 pizza from Domino’s whose order no is :127 on time 7:35 pm in evening. At that time i had paid ₹950 and ordered value is ₹926.After placing order there is delay in delivery around 2 and half hrs. After delivery when we open the box then found that there is shortage of products deliver. I had order 6 quantity but you team deliver only four quantity and didn’t return my rest refund amount. When we open all packets there is a bad smell coming from product and it was very bad in taste. There is not a single product is deliver as fresh.

     So, I request you to please refund my whole amount and arrange to pick your product from my place. This is my first and pathetic experience from Domino’s. I never recommend anyone to order or visit any Domino’s store for Pizza. If my amount is not refund or any immediate action is not taken then I will go ahead.

     With Regards
     Diwakar Kumar

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659. location 87ave sw 24st 33155 is the absolute worse! poor customer service, 40-50min deliveries, subpar quality

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660. While we ordered a pizza several weeks ago and it was one of the best we have ever ordered from you, tonight we just got home from a vacation and decided to order from you, given the pizza we got several weeks ago. Anyway, tonight the pizza sauce was so spicy it was not edible and we threw it out.

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661. I ordered pizza from my local dominos at 620 on May 15. I called at 800 to ask where my food was. The driver who answered the phone with me was very helpful and kind. However all things changed with the manager. He said that someone cancel my order and that If I wanted my pizza I would have to wait 3 hours!!!!! He said it wasn’t fair to the people who ordered before me. But I stated that I ordered at 620pm. That I wanted my food within 30 minutes. The man hung up on me. I paid for my food waited for my food and then was told to off!

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662. Need help!! Order messed up BADLY! Called and spoke to manager and she just kept saying “I made it myself and I made sure what was in it…but it’s got weight!”
     Excuse me, but we have ordered this pizza before…never had one THIS!!!!
     WE HAVE PICTURES OF IT AND THE RECEIPT RIGHT BY IT!!!
     Check it out if you want to!!!

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663. This is not a complaint, it’s a situational observation of behavior I hope is contrary to your corporate mission. I love y’all’s food, consistency , and employees. I know I can walk into any store in the country and get the same thing I ordered 1,000 miles away and enjoy the same experience.
     As a small business owner I relish feedback to improve my customer experience and give me the knowledge I need to improve the quality of my product. My employees represent not only themselves but my brand. When they are in uniform I expect them to reflect my company’s values and ethics, any deviation detracts from the mission exponentially, whoever they are interacting with isn’t disappointed in the person, they are disappointed in the brand. Yesterday I witnessed a Domino’s employee act in a manner which made me instantly not want to do business with the local store while I am in town, which is something I look forward to when I am traveling for the reasons mentioned above.
     One of your delivery drivers, after delivering an order to the motel where I am staying, reached into his vehicle and emptied his full ashtray onto the parking lot. About fifty butts on the pavement, then drove away. I’m ashamed to admit I attempted a confrontation to no avail. What I wanted to do was scoop them up and throw them back through his open window, but he didn’t hear me when I called him out. An apple core or a banana peel is one thing, two packs of cigarettes is entirely another matter. I’m not sure of the local ordinances in Annapolis MD, but I’m about 99% sure it’s a criminal offense to little here. I’m from Texas, and that kind of nonsense will still get your ass whipped down there, maybe it’s different up here but where I’m from people take it pretty seriously. “Don’t mess with Texas” isn’t just a motto, it’s a way of life.
     For your information, the delivery was on 5/15/2021, and it was to the Extended Stay on Womack Drive in Annapolis MD.
     Again, let me reiterate how I enjoy your food, but I sure as hell don’t trust this local franchise to make me a glass of water, much less deliver my food. I’ll wait to enjoy one of your fine pies when I get back to the Lone Star State. Thanks, and for sure reach out to the franchisee, I’d lay a sizable wager they don’t want a knucklehead like that representing the brand.

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664. What are you even thinking. The nerd idea sucked 40 years ago and it sucks now. Dominos pizza was lousy then but had no competition. Now everyone has delivery pizza. It’s time to make a pizza that doesn’t suck. Offering other items that suck isn’t the answer. Noone wants a $5 piece of cardboard. Double the price improve service and make a pizza you don’t have to be drunk or on drugs to eat. A real crust sauce that isn’t just tomato sauce and ingredients you can actually see. I have a local place that has delicious pizza for twice your price I eat 4 pies a week.yeah single guy. But it isn’t some lousy tasting pizza I can make myself quicker than I can get a cold pizza delivered from you.

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665. Dear Concerned,

     I Abhishek Rastogi made payment of Rs. 784 on 15th May 2021 on dominos app ( registered mobile no : 9971587780) vis free charge and got confirmation of successful transaction but their system is not showing any order. Please refund my money immediately. The order id was ORDER ID 12999379369 ( Y9QGIRGPIENHKT_12999379369_1). DOMINOS SYSTEM SHOWS NO ORDER AND NO PIZZA WAS DELIVERED SO PLEASE REFUND MY MONEY.

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666. I just beg of you to do anything send over somebody important to order a pizza and just try it I cannot believe that Domino’s even has their name on top of this location it has a loan solely than the reason I will never come back to Domino’s. The manager/owner of the location is a complete joke I either get cardboard pizza he tries to explain to me is the way the pizza should be or if I order an alfredo pizza it’s wet enough to soak the box explaining to me that that’s how the sauce is. Simple solution put less sauce. Regardless I’m sitting here at 12:30 a.m. with two pizzas beside me that I was to bring into the house and eat while on Xbox with friends but honestly I think I’m going to leave them here in the truck go play games with my friends and these two pizzas will go back to Domino’s tomorrow. I cannot explain the depth of my disappointment.

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667. I went to order a pizza on line here in sacramento, ca. I wanted to take advantage of your 49% coupon, but to do that I would have to put my credit card # out on the internet. From someone who has had there ID stolen which has cost me thousands of dollars so I don’t do that. And I’m sure there are lots of other people who don’t use their’s either for numberous reason’s , which means we can not use that coupon, so only people who want to take that risk is able to get that discount and that is discrimination. So please change it so people can pay at the store and every one can enjoy your pizza.
     Thank you.

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668. Your service , website and pizza are not worth eating ,seeing .period any other pizza from 7 – 11 is better than the bs y’all serve.

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669. Please tell me there is a way to make my last order right.I usually order and my husband ordered for the first time laat night and he didnt add the 2 or more for 5.99 coupon.So therefore my medium undertopping 13 dollar pizza was a slap in the face and your site should make it to where it automatically puts your companys biggest coupon on the order.

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670. I ordered pizza from the Paris, IL store on Jasper St. I waited at least 10 minutes for a pick up order at the window for over 10 minutes. She said she was the manager. She handed me the pizza with the lid open & no receipt & walked off. I told her “Thank you” and she hollered over her shoulder to have a nice day. I opened her her window back up & asked why she walked off without thanking me & she argued that she did. I work in customer service everyday & this is by far one of the rudest I have been treated in a long time. I told her I would complain & she told me ‘that’s fine, go ahead” so here we are. Thank you for your time. I really appreciate it!

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671. Good morning can you be so kind to let me know dominos pizza store # 8325 where is it located in California ? Thank you

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672. Johnson city dominoes west walnut St has been horrible to me. Manager was incredibly rude on multiple occasions. I had an allergic reaction to their food and they was cruel about it.

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673. I ordered online at 11 25 pm on 05/13/2021 at your Minton Rd store in Palm Bay Florida for pick up. As soon as I finished ordering, a girl called stating the you just ordered 2 large pizza, I said yes. She said because of you ordering before our closing time, we only have thin crust. I said that’s strange I have ordered at this time before no one told me that because I ordered late I can only get thin crust and I like the regular crust, she quickly said well you ain’t getting it. I was so offended by her tone of voice I hung up and realized I already paid for the pizza. So I called back and told her that she has a very rude attitude towards customer that is no way to say “well you ain’t getting it” then she started to talk over me so I wouldn’t be able to say a word and accusing me being rude and kept it up until I asked her for her name and she said I am not going to give it to you because I am underage which I knew she wasn’t. I asked to talk to a manager, she said I am the only one here then she says I have thin crust and pan pizza so I told her to give me the pan because I wanted to get her name. When I arrived at 11 45 there is a guy standing in the back door on a break type and then he started mopping the floor so they would get out. At the counter she still kept her bad attitude pushing my pizza like throwing it because she thought I dropped a dime at her. 1) why does a restaurant runs out of the main ingredient 2 ) I owned restaurants before and if I felt the customer is unsatisfied, I would be much more nice with appology rather than well you ain’t getting it or at last I would offer to take out the price for at least one of them to show that it was our fault and we are willing to do anything to make you happy. I am not writing this to say it should have been free but the way the situation needed to be handled. I am a paying customer and don’t need to understand her but she needs to understand the customer. 3) at the store she started to keep talking over me so loud not to let me say word and did not hear a word I say. I just moved to this neighborhood and I don’t think I would order from dommino pizza again.

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674. I ordered two pizzas tonight and they were both prepared incorrectly. They were both vegetarian and had sausage so we were unable to eat them.

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675. Will never buy another pizza from elizabethton Tennessee domino’s

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676. Hello, I recently made a purchase for a pizza while at work starving on lunch, when the pizza came it had pepperoni on it and when I called the manager wasn’t helpful at all. How do I resolve this? It also was my free pizza earned from my rewards. I also have pictures of the pizza showing the pepperoni on it( I don’t eat pork at all)

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677. Writing in regarding the Antioch IL location. We ordered the 2 medium pizza deal for 19.99 along with 2 sides of icing for the cinnamon twists. The delivery came with no soda so I asked the driver to bring it back. 2 hours have passed and he never returned. We also never received the 2 containers of icing that we paid for or any dipping sauce for the Parmesan bread bites. We attempted multiple times to call the store and after an hour of waiting on hold we got no where. This is unacceptable customer service for us to never receive items we paid for or to even be able to get through to speak to someone.

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678. I’m not sure what kind of bussiness or bussines’s you are running in location Laurel MD 20724- Clearly there’s a major discrepancy on your systems, your hires, your loser ass phone answering Oder placers. This company is a joke. Even if making an order math isn’t hard to do- Credit card machines still work- I know enough about retail to know your employees are stupid. I’ve been on hold for over ten minutes for some stupid ass retard to tell me to order online- That’s lame and stupid – I’m seriously sick of my phone being hacked and it leads to your company- Infact don’t appreciate anything this plaza has done towards me.

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679. Ardmore domino’s is getting ridiculous with the cursing and yelling towards customer and the dough being nasty and the middle really thin. Waste of my money and time. That Sean guy is horrible towards customer

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680. Ordered 2 large pizzas, thin crust from your store in Monett MO 65708 the pizza was cut like a pie rather than the way the thin crust normally is. I called to ask why it was cut differently a man name kieth answered and was beyond rude to me. I work in customer service and you don’t treat people that way.

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681. On 5-7-21 I called and placed an order for delivery for my grandchildren. At 12:14 AM my grandson text me and asked when was the food coming. I told him it should have been there. He looked outside and said some animals got in it. I called to ask why no one called or knocked on the door and she didn’t know. She said the person who delivered the pizza was already gone. She said she could give me credit or refund my card. I said refund my card. Today I placed another order, but picked it up. I called to find out why my $27.00 was not credited back to my card, and was told that because they had already closed out there was no way to refund my credit card and I had to contact corporate. I ordered from the Domino’s on State Rd. Akron Oh. Please refund me my $27.00 because I end up having to order from Danatoes and spent almost $40.00 to have the pizza and chicken delivered. Thank you

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682. Very disappointed!!! I contacted my local domino’s that I order from. I tried to place my normal order which includes gf pizza with premium chicken spinach and Alfredo sauce along with items on the 2 for 5.99 The gentleman insisted my gf pizza was 14.98 . I told him I never pay that. He says go online maybe you can get that deal. I told him my phone number should pull up my order. He said nothing with my phone. I googled another domino’s a bit out of my way and the told me gf carry out is 7.99 which is what I normally get. I called back my domino’s and to my surprise I had spoken with the manager who told me gf was 14.98. He said to me it’s because I was trying to pay 5.99 He was rude!!! I don’t work there I’m not sure about pricing but if I was wrong then correct me and say no it’s 7.99 He was so argumentative, can’t believe that’s who you have managing people. This is the Dale Mandy corner of van dyke location in Lutz fo 813 960 1888

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683. Is it a joke? Are you really starting delivers with driverless vehicle? HOW DARE YOU ENDANGER PEOPLE.
     FORGET DOMINOS until you advertise that you’ve stopped and I encourage everyone I met to do that same. Shame On You.

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684. While visiting in Florida Travernier Fl store at 91200 Overseas Hwy on May 10th. 2021.  There were no other customers in the store. My husband did not have a mask as he forgot to bring one from our hotel  and realized it when he arrived there. This was not intentional. He stayed back k from the counter not to encroachon his space. We are from  Az  and do not  have a mask mandate.   Nick the store manager  very  aggressiveness and exploded at my husband  when he asked for a receipt. He went as far to tell my husband to F-off. Even louder, he stated “I’ll give you  a receipt next time if you wear a mask and did not provide .  This  type of behavior is unacceptable  in any situation especially for a manager. Perhaps you should speak to his employees to see how he treats them. One can only imagine how he treats them when he verably abuses patrons.  As for us we will not be patronizing Domino’s.

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685. I had ordered a crispy strips but they gave me crinkle fries…nd that too was cold.. ordered from bettiah bihar.hope u can solve my problem thnks🙂

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686. My name is rakesh kumar employee ID is 955083 new delhi stor palam railway road new delhi 110077 My salary has not been received till November 2020, it has been 6 months and now Lockdown is going on and my salary has not been received yet I used to work part time job and used to work in the day but due to Lockdown my job was not available. Store manager mr wasim and HR miss shanstriti many times and called msg sir also called but did not get any answer (now i have lost some) and if something happens to me, it will be responsible for Domino Piza and his team

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687. I was treated very disrespectfully on may 9th when calling to let dominos know my order was wrong. I have made serial attempts to speak to someone about this matter and no one ever attempted to reach back out to me.

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688. I ordered online via the Domino’s app at 6:59PM on 5/10/21 in the VanGouten Ave. Clifton/Passaic, NJ store. I received an immediate notice that the order would be ready between 7:11 and 7:21PM and then I received notification that the order was being made. I got to the Domino’s at 7:16PM, and my name was not on the tv board. When asked, I said what my order was and I was told the order was not even started. They told me to look on the Tracker in the app. It said that my order was still being prepped. Ultimately< I only received a notification that the pizzas were in the oven at 7:34PM. The order is very late and the app should not have told me the order would be ready a half hour ago if that was not the case.

     Also, I was told to exit the store and that I was not allowed to stand there even though I had a mask on and there is NO SIGN or law that says that I cannot stand in the store.
     Not happy. Longtime customer but last TEO timeß have been very disappointing.

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689. I’d like to request a refund bc I spent 80.92$ last night on 3 pizzas, pasta bread bowl, 2 wings. I ordered delivery by phone. My order finally arrived 2 1/2 hours later ice cold, my wings were rubbery and sauce was just drenched sloppily on, bread bowl was hard as rock and obviously cold as well. Pizza tasted like it was 2 days old. I have not been able to reach out until now so if someone could please get back with me on this matter if greatly appreciate it. I’m available by email anytime and by phone in the evening. I’ll be waiting to hear back from you. Thank you.

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690. My name is Glenn battle I work at store 1131 I have been at that store for two and a half years my jeep has failed and needs mechanical work I am just a driver but I have stuck with the company through tough times I’m reaching out for help not a handout I want to get my Jeep back on the road so I can come back to work wondering if Domino’s has any programs for drivers when they’re in need thank you

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691. Ordered from St Joseph Ave location Evansville, Indiana at 1:24 PM May 9th order #339 Charles Poole 460 Applewood Court Apt 5…credit card pymt including tip $25.13…called 2:45 and they said they were really busy…called again 4:15 same “dismissive” response…called at 6:48 another “dismissive” response…reminded them online payment had already been posted to my bank account…and had no choice to expect pizza delivery…said was on the way…called back at 8:12 and was told I had canceled my order…I did not…because payment had already gone through…was put on hold and after 20 minutes hung up and searched where I could file a complaint…and…here we are…I could go on a emotional tirade…after reading how one of your Domino stores treated me…I think your disgust of how they treated me would suffice…this complaint may never see the light of day and my $25.13 loss will serve as a reminder to order from Papa Johns next time

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692. I have questions about my rewards coupons and comments about the local store franchise owners

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693. 4 weeks ago my pizza delivery order was placed at 7:15. It didn’t arrive until 9. Pizza guy said it was free. I paid him anyway so he gave me $20 food credit. I went to Domino’s today to use my credit, kid at register went to get mgr and after waiting 15 mins for him I left. This is not good customer service. Domino’s location at 71st and Memorial, Tulsa OK

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694. 4/30/2021 8:45 am. I just had one of your suppy truck drivers call me a and to have a nice day because I rolled his two rolling cards under his truck so I could get out of the parking place that he had me blocked in for over 30 minutes. Needless to say I’m not very happy. I’m in Alliance Ohio at your State Street location. The parking lot is shared by 3 different businesses.

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695. Stepped inside your Bryant, Arkansas location to pick up my pizza. I was inside for maybe 3-4 minutes and was dripping with sweat when I left. If I’m inside for only 4 minutes and I’m drenched, how do the employees who work there for 6-7 hours at a time feel? Poor things may pass out from dehydration or heat exhaustion. Fix the AC for your employees.

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696. Drove 20 minutes to tappahannock 6 to pick up pizza and wings. When I got home, the box contained bread dough with habanero sauce. It looked disgusting. Why would they do that???? I have a great picture.
     I did call to report it, but decided if I went to get a replacement, they might spit in my food for complaining. Why would anyone cover dough with habanero sauce???

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697. I recently ordered from dominoes @ 1636 E 8 mile rd detroit mi 48203 store # 1169 for delivery. I ordered @ 8:30pm. I noticed Items were in quality check for a while. Noticed i missed a call from dominoes. No message was left to tell me why they were calling. I tried to call them back, phone rang for 45 minutes and nobody answered. Time went by and we assumed they cancelled the oder since items still not delivered. I went to bed. My husband was on his way to bed and the doorbell rang. The items were delivered at 11:00 pm. 2 1/2 hours after we ordered. I called them the next day and asked for manager, he was not there. I spoke with assistant manager. He was very kind and understanding. He said he would talk to manager. I talked to assistand manager again and he said he spoke with the owner and he will give 2 medium pizzas, I told him I do not want pizza, still have other items in frig. Would like to get it taken off my bill. I spent $35 for items, delivery and tip. Got cold items 2 1/2 hours later. Assistant manager said I would have to talk to manager. I called the manager and he was makeing excuses. He said they only had 1 delivery driver. I understand cant get people to work these days.They should have left a message when they called stateing the problem especially if there not gonna answer the phone. Then the manager asked me to hold. He never came back on the phone, left me on hold for 51 minutes, then phone disconnected. Very Rude! Please respond to this email. I do not want to deal with this location again, I would really appreciate if you can help to resolve this situation for me. Thank you Denise Gittens

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698. When you screw up somebody’s order you’re not supposed to be argumentative about it

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699. Interesting Pricing Policy at Ruston, Louisiana Dominos (Tech Drive)

     On Saturday, April 24, 2021, around 7:00 p.m., I ordered two (2) medium pizzas (thin crust, sausage & pepperoni) from the Ruston, Louisiana Dominos. I had a “free” pizza, and before placing the “on-line” order, I asked by phone if I could apply the “free pizza” with the above-referenced on-line order. I was told that I could and that the “free pizza discount” would be calculated at the pizza pick-up window following the placement of my order online. (The “e-mail special” was for two medium-sized pizzas for $5.99 each [as referenced above]).

     My understanding was that with my “free” pizza — the second pizza, would be $5.99 + tax.

     When I picked up my two pizzas, I was told that my “total” would be $12.xy. I indicated that I had been told that one of the pizzas was free (and that I had made this order via my computer and that the “free” pizza would “show up” on my order).

     When I went to pay for the order, the Ruston, Louisiana Dominos Pizza manager indicated to me that it was Domino’s “policy” that a free pizza could not be combined with any other order. (I indicated that that was not what I was told over the phone shortly before placing my order via computer.)

     So, I ended up paying $12xy for (in essence) one pizza [the price of the pizza if ordered, I suppose, at the drive through window] since the “free” pizza was placed with the computer order and could not be used in conjunction with any other order. But there was no “free pizza” if it was ordered with an additional purchase!

     That is, one cannot use a “free” pizza with any other order, and even though I ordered the “second” pizza along with the “free” pizza on-line and confirmed by phone, I paid the “window” price ($12.xy for one pizza) rather than the “special” price I was offered via the computer.”

     As a marketing professor at our local university, I found this a very interesting lesson for the class to react to.

     At the end of the class discussion, one student “wag” in the class raised his hand and said, “Dr. Pullis, here is a great new “tag line” for Dominos Pizza – “Dominos Pizza – we will leave a bitter taste in your mouth!” We all had a good laugh.

     We closed by an interesting class discussion of how large corporations such as food chains have a terrific challenge in the hiring of competent managers and employees, and that basically, Dominos does an outstanding overall job in this regard.

     That said, if Dominos policy really is that an earned “free” pizza cannot be combined with another order, I hope Dominos might consider a statement by your “free” pizza offer to the effect that “Your ‘free pizza’ may not be combined with any other order.” That just might keep another Domino’s customer from leaving with a “bitter taste” in his or her mouth.

     Thanks for your consideration.

     Joe M .Pullis
     pulxxxx @bellsouth.net

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700. Why do you ppl say contactless delivery when ur delivery driver doesn’t leave the food they call you for you to go outside and get the food!!!!read the instructions!!! Oh wait they don’t!!!What’s the purpose of tipping these people if you Not goin to bring my food to my door!!! What’s the game you ppl got going here!!!

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701. From what various surrounding Dominos employees have told me, I reside in an area considered to be a “dead zone.” I live in Dunn, NC. Besides my town of Dunn, I am in proximity to the following towns: Erwin, Lillington, and Coats. The Coats Dominos is just over 2 miles away, but they claim they cannot deliver to my residence because the “system” doesn’t allow for it. QUESTION: How incompetent is Domino’s logistics team if they cannot provide delivery service to an address just over 2 miles away from the nearest Dominos (in Coats)? Just so you know, there is another pizzeria in Coats, further than Dominos and they provide delivery services (Noah’s Pizzeria just over 5 miles away). Just so you know, after speaking to the folks at Dominos from Dunn, Lillington, Erwin, and Coats—the only response I received was “Dominos is working on it.” Years ago the Dominos from my home town (Dunn) told me that once the Coats Dominos opens they’ll be able to deliver to my address—that was a complete farce. LEST WE FORGET, Dominos became a household pizza franchise by guaranteeing on time delivery. Today, Dominos will not deliver to my residence at all despite there being a Dominos in all surrounding towns, and I have not even been extended the courtesy of being offered any discounts or offers for this inconvenience. In closing, I’d like to be provided with the contact information necessary to escalate this complaint up through the appropriate channels and/or responsible party.

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702. Why do you have a national advertised special for a large 3 topping pizza for $7.99. In the city of Renton, WA, that special price isn’t available. Why would a nationally advertised special be excluded at my local dominoes? My Dominoes App even shows the national special but won’t let me apply it.

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703. First visit to Domino’s Pizza #6862, (806) 358-7181. Server 5803. Order 154, Date: 4/26/2021. At age 65, and a disabled veteran on a fixed income, I kindly asked if there were any specials. Server 5803 said, and I’m paraphrasing, Yes, but only for large pizzas, large orders. I paid $9.19 for a 10″ pizza with twi toppings. When the server left the pos, I’d noticed the blue Domino’s Menus on the counter to my left. Front page reads “$7.99 each, 10 Wings or 3-Topping Pizzas.” Had the above noted server pointed this economy offer out to me when I’d asked about less costly offers, this complaint would not be necessary.

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704. I ordered a Pepperoni pizza on Saturday 4/24/21 and the lady at the counter did not even open the box to see if it was correct, she slammed the box on the counter and took my money, when i got home it was a cheese pizza and not what i had ordered and paid for. I could not go back to return it bcuz i was babysitting my grandkids and could not leave the house so i called and waited on the phone for someone to answer for 55 mins then just hang up. i tried calling back but had the same luck. I’m not one to complain and i understand that mistakes are made but the customer service on 6338 Old Pearsall Rd, San Antonio TX horrible.

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705. I would like to make a complaint about the Domino’s store on 6612 Brentwood Stair Rd F, Fort Worth, TX 76112. The employees in the store and the driver were rude and didn’t have no mask when making the delivery. It took over a hour to make the delivery

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706. Horrible !!! I ordered pizza parm sub n boneless wings delivery.. instructed to call when at my home didn’t call !!! I waited hour for my horrible food ..parm sub horrible no chicken no sause … Boneless chicken no sauces for it .. I called the dominoes the manager very immature n rude .. Never again!!!

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707. my husband and i ordered a pizza… we work at a hotel. he had to work a double shift. so we ordered stuffed cheese bread and pep. pizza. got it … not any time soon and was long time later. no sauce in the stuffed cheese bread and pizza was cold . not even barely warm cheese was hard and cold. nasty. dont appericiate getting somebodys left overs like i said i work at a hotel and my husband so nasty would not recommend ya’ll. looks bad on the holiday inn.

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708. 1403 57th Ave W
     Bradenton, FL 34207
     United States Domino’s Pizza, Bradenton, 34207. I order once or twice a week from
     This location. Ordered at about 4:00PM,
     Received text that driver would be there shortly at 4:33pm. 5:15pm After talking to 3 people, one guy said it’s on the way, finally got a manager,Shayla, said it’s takes an hour to hour and half. We saw the delivery guy drive pass the house, no Dominoes sign on top. Shayla then said oh , it’s just now leaving. Received about 5:25pm. I said I have been buying pizza 🍕
     From you for 4 years. I asked not to be charged. She said I can’t do anything. But
     I’m a loyal customer. Nothing I can do.
     You should not post a Pizza Guarantee when your employees don’t try and resolve an issue. Do you allow your Local Managers to make Customer Service Decisions?

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709. Took 3 hours to get our good and very rude manager she didn’t even ask our name just kept saying the food is on the wY

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710. I have ordered pizza with order no 110 at Jodhpur Rajasthan. Order not delievered payment taken and no response on any number. We were starving and waiting for food but no response. Pathetic not expected from dominos . We file as consumer court.

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711. We ordered our pizza at 847pm, around a hour later we got a text saying Gino was pulling up with our pizza. He brought it to the wrong address. They don’t answer their phone. I was on hold one time for 6 minutes, the 2nd time it was 19 minutes. We had to drive to 2405 David Drive Met. LA to tell the manager Ryan we never received our order. We included a 5.00 tip. I don’t see why we need to pay for this incompentecy!!!

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712. When I use the coupon offer for “Any two items for $5.99”, my bone-in wings are $6.99 with nothing special added. There’s an asterisk advising I “got the best price possible” but I’m confused about the random upcharge.

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713. Yes I think I just put a complaint in to you and I was wondering why you need my name and address because I do not want my name put out there because my sister works there and she is part of the problem and it will cause problems at home

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714. Hello I’m pissed off i call to place an order and you guys at the milford store tell me that your not accepting cash well I have no card and no car and 5 hungry kids that was expecting pizza thanks alot I’ve been a regular customer at your guys store for years and have never been to your not excepting cash now my family is going to go hungry!

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715. Hi, I typically love Dominos, but a bit frustrated today. As well, I don’t think I will be using Domino’s for large catering events especially with this customer service. I just relocated from Nashville to Murfreesboro. I wanted to throw a party for my daughter at her daycare, it was going to be roughly 100 pizzas. Not sure if it was the quantity, every single dominos bounced me around to each other saying ” we don’t deliver there, this store off fortress does” and only to be told for the second time, they do not deliver.
     I asked for a manager only to be told ” I am the manager”. I usually host large events even for Google, I will not be returning, this was a shameful and terrible experience.

     The address I needed delivery to for tomorrow was 1404 Gateway BLV, Murfreesboro TN

     I called 3 locations, I shared the number for the 2 that bounced me around saying they don’t deliver there and to call the other number 615-890-xxxx. 615-603-xxxx

     This is a great way to lose any and all customers. Especially if your employees don’t want to work nor deliver to an address that sits right next to one of the biggest and the only other large hospitals in town.

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716. Store number 3565
     Tunnel Hill GA

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717. I’m trying to get a hold of your new store in Vero Beach and every time I call I’m getting a busy signal every time from over 2 hours last night with a busy signal and I’m still getting a busy signal I want to hear good customer I order pizza three times a month can you guys

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718. I would request you to send me an email address. I would like to send multiple complaints with pictures and proof against the store at Gakuwaka, Visakhapatnam, India.

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719. It is not your food i am complaining about. It is your EXTREMELY annoying commercials EVERY 5 minutes! So aggravating! Like if i were to call u every 4 minutes for hours on end. Because i am so aggravated i will never buy anything at dominoes. Its called “overkill”!

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720. This was the worst experience I have ever had at the Dominos located in Raleigh NC, New Bern Avenue Tower Shopping center location. I ordered 2 pizzas and dessert totaling over $60 at 2:10pm and watched the tracker go through the steps/stages for an hour then sitting on the Quality review stage for 20 min then at 3:03pm the tracker starts over again stating my order had been received?? So I called to ask why the order started over and the most Rude person name Peter answered the telephone to tell me “they were busy today AND they would get to my order when they could” AND then hung up on me. Of course, I called back and immediately asked for the manager and he puts me hold for about 20 min and then later he answered the call again and asked me what was wrong with my order over and over as I asked for the manager?? I reminded him I’m the person he hung up on twice before and put on hold for 20 min and I wanted to speak to the manager, then he hung up on me again. Wow, now all I wanted at this point is my money back AND to never order a Pizza there again. I had to get in my car and drive to the store and upon my arrival I asked if the person I was looking at behind the register if he was Peter in which he replied he was. I then told him I was the lady he had rudely answered the call twice before AND hung up on twice and then again asked him for the manager, who then came from the back area. He said his name was Mr. Green and I told him I know they are short staff from listening to the call recorded message saying they were hiring for all positions, but Peter should never answer the telephone and needed customer service training. I explained to him what was said and done and I asked for my money back and the corporate contact info as well as the franchisee info in which he replied he was sorry that had happened and I could call 1-800 Dominos as they are not a part of corporate. I then said, okay give the me the regional manager and franchisee owner info in which he again replied I could call 1-800 Dominos. He then asked me for my address and looked up my order and gave me a receipt that said “Void” stating they refunded my credit card. But I feel I had to write this message about of my experience there because I don’t anybody else to have this horrible experience and be dismissed and talked too that way about the status of a pizza order. Unbelievable!

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721. Hi. I ordered pizza last night at around 10:20 at the Pond Springs Dominos in Austin Texas. Not only did it reach 12:30 AM and my pizza hadn’t been delivered, but I had to drive to make sure I got my pizza right before they closed. I tried calling but was hung up on THREE times. One of your employees was outside talking to a family member from what it looked like. Upon receiving my pizza, I only got one of the two pizzas I ordered. No one ever put my order under delivered so I am still not able to report an issue. I paid close to $30. I know there may be an understaffing issue at play and I try to give people benefit of the doubt, but this is unacceptable. I demand a refund.

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722. okay last week to order the Domino’s again and I have a coupon online it was for a large 2 topping pizza with cheese sticks for 1799 well they did not bring me my cheese sticks out here so I complained about it and the manager told me at the store that I never ordered them for so they thought I was lying and that is a bunch of crap and they told me I need to order a pizza if I want some cheese sticks hey form I should have got them and they know the coupons online so they know

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723. Been ordering dominoes for years! Dominoes has done nothing but progress overtime and deserves respect for that. I’ve come up with a recipe that I wanted to share with corporate that could add to the other amazing recipes that dominoes has. If interested, please get back to me so that at least I know that this message was recognized. Thank you and hope to hear from you soon.

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724. I have been ordering for several years now. Tonight though I was on hold over 15 minutes. Finally hung up and within 3 minutes the line was answered. I did not get the gentleman’s name. He obviously doesn’t know how to use your computer and upon asking for coupons available he kept mumbling about not finding them. I already knew what was available for my order. I do not like complaining however this was unacceptable this evening.

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725. Virginia Dominos location did not deliver what is was supposed to for a community event and is being very rude….

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726. When i was in the app it asked me if i wanted extra cheese and i accidentally hit yes. I went to unmark the extra cheese, and it just took the whole cheese off period. When i called back, the guy got smart with me and hung up. Then i ordered another pizza and it was never delivered. And on the website it said as long as i ordered it by 12 i would get it. But no one showed up with my food. I order from yall all the time for the past 20 years. Im all set with dominoes.

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727. I ordered a well done Brooklyn style pepperoni pizza with extra sauce for dinner earlier today. Along with it I ordered a 16 piece parmesan bread bites with 2 marinara sauce. I picked it up from the Domino’s pizza on Central Ave in Duluth, MN. I got home and found that there were no marinara sauce with it. We ended up not eating the bread bites because we needed the sauce to be able to enjoy them. I called the store for about an hour trying to get through before I finally reached a live person instead of a full mailbox. I told the woman what happened and was told I could come back down and get the 2 sauce cups. I said no that it was a 40 minute round trip and had no intention of driving back down there. She said that they would put the 2 sauces on my account and I could get them at a later date. I asked what about the bread bites and was told no, that they could only offer the 2 sauce cups. I told her that we were unable to eat the bread bites because of this and she said that it didn’t matter and there was nothing she would do for me. I was so angry. I felt like going back down there just to get the sauce cups and open them up and smear them all over the outside window. I told her I wouldn’t be getting pizza there anymore and she didn’t seem to care. I’m sure going to let everyone I know what happened and how I was treated by this store.

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728. Dominos did not prepare my pizza as I requested. Woukd lije a coupon. I have been waiting patiently. Anniedxxxx @ameritech.net

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729. Three times now I have been shorted on my order. I have never seen such an I don’t care attitude from a business. “You can come back and get it if you want to but it will be over an hour before I will deliver it. You must contact corporate for a refund.” Really? And they keep doing it. They don’t want me in the store, which I understand, and put the order in the back of the car and rush away. I see it for the first time when I get home. Is this what I am to expect from Dominos? That’s sad.

     The branch I am referring to is on Carolina Beach Rd. In Wilmington NC.

     Thank you
     Barry Coleman
     Captainbarrxxxx @gmail.com

     Reply

730. First off I have ordered from dominos plenty of times and this is my first time having an issue. I don’t know who is the person that was working that night but I ordered from the one on 76th and goodhope. First wen I called he was unprofessional as hell wen I called to asked a question and secondly I never received my order I am highly disappointed and I will never recommend anyone to this location. If I’m not mistaken it might have been the white boy that works. Y’all need to change y’all staff members they never even called to tell me they was gone cancel my order. He really is wack and I hope y’all remove him.

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731. Does Domino’s at 1621 W. Chapman Ave., Orange, CA accept EBT? They don’t answer their phone. They were listed on the RMP but the list is not accurate sometimes.

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732. Hello,
     This is a complaint about Domino’s Pizza in Greenfield, MA. I ordered online. Per the site when my order was ready a staff member would come to the parking lot with my order. That didn’t happen. I went into the store and my order wasn’t even ready after getting a text that it was. The store was filthy, the young man at the counter was rude and too busy folding boxes to even pay attention to customers, such as myself, waiting for anyone to assist customers. You need to tell the manager or owner to pay better attention to cleaning the store and customers. I won’t purchase frim there again. Read the reviews for the store, they are not very good.

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733. Hello, I tried to order pizza today. I placed my order at 1:54 and at 2:30 my husband called to check on the pizza and was told they only had one delivery driver and he was out with orders and ours was not one of them. I called at 3:20 and spoke with the manager and my pizza was still sitting there and hour after it was created and no idea on when I would get it. When I placed the order on the computer and it stated 25-35 minutes to get the pizza. Need less to say I canceled my order.

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734. Please remove the following address from your mailing lists as we do not wish to receive solicitations:

     Domino’s Pizza Lover
     xxxx 27th Ave
     Seattle WA 98122-xxxx

     Thanks

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735. I placed an order at my local Dominos in Russellville, Ar at 1030 pm yesterday (Sunday). After an hour I saw that my order has been cancelled. I wasn’t contacted and my money was refunded to my debit card. I tried to call the store. My call wasn’t answered or else I was hung up on. I placed my order again. The money was removed from my debit card. It arrived late. The pizza I ordered was missing sauce (I ordered a Buffalo Chicken Pizza). I was also missing sauce. The order was completely missing an item (wings). The delivery guy also said that I didn’t pay for my order and I had to pay with cash even though I showed him where the charge was removed from my card. I didn’t argue because the order was for my son on his birthday. An hour later, my debit card was refunded the original charge. Needless to say, I was VERY disappointed.

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736. Tonight April 11,2021 at 5:47 we ordered 4 pizzas. We got told that it would be 45 minutes and and hour and half later we called the enterprise Alabama location wondering where our pizza was and we was told that they was back up on deliveries so we told them we would go pick them up. When I got there to pick them up I was told that they wasn’t ready yet and asked me to pull up from and they would bring it to me. When I got it from them and got it home they was cold. I am not happy with my service tonight and it will be awhile before I go back.

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737. I worked at a Dominos when I was 16 for a total of 4 months and never received payment for any hours I have employees and former managers that are witness to this. This act violates the child labor laws of the state of kansas as I was not allocated any revenue while working or after working my manager at the time was Ian at store #9633 zip code 66112 Kansas City Kansas. September 2018-December 2018. I signed W-2 forms and other regarding my hiring.

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738. I order your pasta, WHAT THE HELL HAPPENED TO PASTA CHARGING THE SAME AND PUTTING REALLY. IT’S RIDICULOUSLY, very disappointing of your PASTA.

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739. I ordered 2 medium pizzas, cinnamon twists, and a salad from the Domino’s in Port Isabel Texas right off Highway 100. I have ordered from that store for years. I ordered for delivery at about 3:45, because I was having people over at 5 pm. I got an email sending me the tracker. It said my pizzas were being prepared, baking,quality checking, and then delivery. It was almost 5pm so I called the store, because I still didn’t have my order delivered. When I called the store they told me the traffic was too bad so they weren’t delivering pizzas. I hadn’t received a phone call or an email notifying me of this change. Plus even though they weren’t going to deliver my order they still deducted the amount from my credit card. The manager at the store didn’t even apologize or even act like she cared. They did say they called me, but my phone didn’t receive a call from them. I am very very disappointed in the way the store handled this situation, and I will never go back there again. I am sure losing my business will not close them down, but I will definitely tell all my friends how I was treated. I live in a very large community. We have a little Caesar’s close by so I will be using them from now on, and I will definitely be telling my community to do the same. Thank You in advance for reading my complaint.

     Sincerely
     Vickie Gibson
     gibsonvickiexxxx @gmail.com

     Reply

740. I want to be contacted via email ASAP!!!! My pizza looked burned and I didn’t get one of my sauces I paid for and the most upsetting thing was a sign I have on the door saying I have a sleeping baby and to not knock but the driver knocked so loud he woke up my baby!!!!

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741. Yes I used to work for doms and was surprised when the staff told me he doesnt see the 7.99 c,o special ..
     I told him I just got done seeing the commercial and refused to give it to me
     So I said wasnt ordering then
     When I called right back to speak with manager it just rang for ten minutes before I hung up
     What is the deal with this store on east charleston between nellis and sloan in Las Vegas 89110

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742. I already sent a complaint yesterday on here. This is for dominos and the one I sent yesterday.

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743. 2 times deduct same amount while using Gpay kab refund hoga mera amount

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744. At 6:15 on Friday, a driver drove thru the Bexley subdivision in Lutz at a high rate of speed. I called the local Dominos who confirmed they had a driver in a purple challenger matching the description in our neighborhood. He said his “boss” was standing right next to him but refused to tell him the situation, and put me on hold for 5 minutes instead. I called back and he refused to let me speak to anyone else. I understand they’re probably friends but this is a residential subdivision with kids everywhere and we just had a child air flighted out of here last week for the same reason. The location is on 17764 Aprile dr in Lutz, Fl

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745. I filled out yalls survey but yall don’t never read them or look at them. Because this is the second one I did. And i was not satisfied at all. My chicken alfredo bowl was dry even after i called up there and asked them for extra sauce and chicken. I ordered wings and called up there and asked for them to be ran thru twice. My pizza was a medium pizza regular crust bbq sauce chicken and pepperoni. The pizza barely had any chicken on it. This is not the first time with the chicken bowl is dry. And my pizzas been wrong I usually ask for med thin with lite sauce extra chicken and pep. Because usually there is not that much chicken on our pizzas. Even though yall charge extra for chicken since it was a premium toppings. And the other day I called and talked to the manager and he was rude. He wouldn’t let me talk at all. Everytime I tried to talk or explain anything he kept saying you going to let me finished. But he wouldn’t even listen to me. Just wanted to make feel like I was an idiot. No matter what i was trying to say. I was wrong. And i have worked in customer service all my life and i was always taught customer is right to a certain extent. But he didnt even want to listen to me at all.

     Thank you

     Carrie Cato
     Show quoted text
     Do yall ever read yalls emails.
     Show quoted text

     Reply

746. Me and my son live in motel in myrtle beach sc and the dominos near us has charged my son fof an order in which he never got he called the claimed his order was never made and they had to close that day and would refund money which was never done thisbwas done twice on two orders that he never received bug was charged and yet still not get our food nor money back now they wont answrr their phone ot was ordered under casexxxx @yahoo.com my phone number is 843 780 xxxx or 843 957 xxxx the store should not even be open if they dont have the staff to work it and in most cases its jusy bad management he wasnt even offered anything other than his money back in which hasnt been done but yet it happens twice .
     Q

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747. Hello. I am reporting an incident that happened tonight. I ordered two pizzas and some jalapeno bread and dessert. My fiance and I live on the second floor of and apartment complex that has locked entrance doors that cannot be opened unless you have the keys or is opened from the inside. So, we had told the store that so there wouldn’t be any issues. About 40 minutes later, we get a knock at our door and it happened to be out next door neighbor coming in from work. He had brought the items up to us and told us that they had be there for about 10 minutes. I called the store back to talk to the manager and was dealt with extremely unprofessionally. The manager told me “well, maybe you should move to the first floor then” then hung up on me. I am not at all happy about this and my fiance and i feel that we should take our business elsewhere

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748. I’m so upset u let my kids hungry I’m going to sue u

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749. I had the WORST experience of my life with Dominos in San Antonio over my spring break. My friends and I ordered a pizza slightly later at night but it was over an hour and a half before closing time and the app had said the order wasnt even STARTED for an entire hour and once it was started it took another hour and after that the app had said it was on its way until eventually after two hours of waiting and the dominos app telling us the pizza delivered it was not delivered and we had given up hope of it actually being delivered, by this time it was nearly 3am throughout this entire night we had been attempting to contact this store but were only met with hold music. Upon our attempt to contact customer service per the phone number given to us by the dominos app it was actually just a random woman who claimed she had absolutely no affiliation with dominos. I have never been more confused and frustrated. After calling back the next day the store answers but was very rude and unhelpful they gave us a refund but didnt offer any apologies or any other type of compensation for this experience. Just a very rude manager who could care less about our experience. I work in the food industry and i understand the frustration with certain customers and i always like to look at the side of the worker but this was just unprofessional completely.

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750. I had terrible experience at a local store in zanesville. The food I pre paid for took over an hour and half past the quality check to arrive. The food was not even luke warm.

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751. I live in salida Colorado. I was one hold with out store here for 45 min which was not a big deal But when i saw there was a place to write I just kindly mentioned I had been on hold for 45 min. And they wrote on my pizza box “ We’re busy relax” which I found very rude. I starting calling at 9 and was on the phone till 9:45 then I decided to just order online. I did not get the deal I wanted because there was no where to select it online.

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752. Had a pizza delivery today the gentleman chose not to wear his mask over his nose. when I pointed out his flaw in wearing his mask he looks me up and down like I am filth.
     Then he covers his nose with his mask for a split second and then after he hands me my boxes he uncovers his nose. Unacceptable!

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753. Plesae note that Domino’s pizza in abu dhabi, use is not using the real original Domino’s cheese and the pizza taste horrible.

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754. I have a complaint about one of your locations 6168 north west highway crystal lake we placed a order on line at that store we ordered 70.00 dollars worth of food got sent confirmation when order was done and delivered called store and was told sorry we don’t delivery there so I asked why didn’t you respond back when it clearly said to deliver he then proceeded to tell me well we can cancel your order I said I have 9 kids that I’m trying to feed and your 5 minutes away so he said head outside will get a driver to come waited outside for 10 minutes and nothing called back the store to find out where the order was and his response it’s still here and was told we don’t delivery there then I said why did you tell me to wait outside then and he told me the order is here and they could cancel it so asked to speak to a Manger told him everything and his response was we don’t delivery that far which was 5 minutes away and I told him someone told me that a driver would bring it and again was told oh we can cancel the order so I said ok I will come get a refund and he said no I will have to wait for it to be credited back I was like I have 9 kids that are waiting to eat and he said his drivers refused to bring the order so I said they just blew a big top and when the order was done and said it was delivered you should of contacted us so I did tell him that I was contacting Corp. I sent 2 people to go pick up the order when they got there 2 people came out and one of them said that he was another manager and could he discuss the situation he was told that they didn’t talk to him so obviously he knew there was gonna be a complaint if you have a big order why wouldn’t you want to try and figure out the situation instead of oh we can cancel especially it was only 5 minutes away so please thank that store because I won’t order from your company again

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755. Hello tonight was a.bad experience at domino’s here.in santa clara ca..my phone order was all wrong when i.picked it up..plus I had 2 wait 10 min after I got my wrong pizza . To get my specialty chicken. My pizza was so.thin I couldn’t pick it up it just fell apart. Very unhappy with the service and food. U need people who speak English so maybe they d get my order rite. This isn’t the first time ive.had problems there.thanks

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756. I like how the app isn’t working and the store phone is busy for 30 mins then no one answers it. I called 3 times and first I got ringing then a fax the other 2

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757. Horrible service customer service non existent got a reply from someone who didn’t investigate but said they did can’t even send screen shots to u. And the bot just makes it worse HORRIBLE CUSTOMER SERVICE! I order hundreds of pies a year and now will go elsewhere you suck dominos

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758. I am a customer of dominos and have been for a very long time. I recently ordered from 5421 Chippewa, St Louis MO 63109. The first incident invoked the marble brownie I ordered. When I opened the box it was blackened and not edible at all yet it was still delivered after the quality check was done. My next incident a few days later I didn’t receive any icing when I order the cinnamon sticks. When I contacted the store the manager was not only rude but basically told me there was nothing that could be done. I will never order dominos again which is disheartening to me because I really loved the food. I also checked the reviews and apparently this manager is notorious for being rude and ignorant to people. I just want it brought to your attention because Dominos is getting a bad reputation in this area due to this one location.

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759. Dear Customer Service, I am writing to express my disappointment in my service from Domino’s on Telephone Rd. in Houston, TX. I ordered online for delivery and the gage never moved from prep stage. About 45 minutes later, I decided to call the store directly to check on my order. After being on hold for over 10 minutes and no one ever answering,
     a call came through and I recognize the number that it was the domino’s that I was holding on the phone with, so I hung up and answered the incoming call from Domino’s. However, the person calling from the store called me to let me know that my ordered was ready for pickup, but I requested my order for delivery. When I let him know that I was very upset because they waited to call to let me know, he hung up on me. I was so very annoyed because the computer didn’t say they couldn’t deliver and the store decides to call me an hour later that they couldn’t deliver. I feel they should of called me as soon as they received my order to let me know that they wouldn’t be able to deliver my order. I ended up canceling my order because I was very irritated. I can understand if they don’t have drivers to make deliveries, but they should have advise me of that a lot sooner, not making me waiting an hour to let me know they couldn’t deliver my order. I am very old school and I am very big on customer service. I didn’t appreciate being hung up on. I have worked customer service and dealt with unhappy customers before and I never hung up on anybody. They should try people as they would like to be treated, with respect. I feel customer service and being courteous is so very important and should to be taught to all employees. I appreciate your understanding. Regards, Alicia
     Gonzales, 713-628-xxxx

     Reply

760. Unable to get earned free med. pizza due to store unable to take orders online. My con. # LMBB03222LBRLUKZKT We Love the Philly Steak and Cheese!!!:) Been ordering it for a while
     Once a week:) Thank You for Your Delicious Pizzas!!! Store phone number we use is 239-417-3030 in Naples Fl. Thanks!!!

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761. My name is Courtney Simmons and on March 27th at 10:45 pm I placed an online order for a thin crust pizza with sausage and pepperoni with plain wings. After checking my order I realized that my order was made incorrectly. After that I received a phone call from Brian the driver asking if I had paid him in cash because he couldn’t remember, which was literally just 5 minutes after he delivered my ordered. I explained to him that online I had to do my order twice online because the Domino’s website kicked me off line, his reply was for me to contact the store and they would be able to make the order correct.
     So when I called the store I explained to the rep that my order was not correct and she transferred me to the manager. This was the third person I’ve explained the situation. The manager placed me on hold with very nasty attitude and told me that the mistake was my fault and that she would have to reached out to her general manager to find out how to handle the situation. Now I had already paid for my order in cash and I’d given the pizza back to the driver. So the manager then tells me that her general manager said that I could be issued a store credit for the next order. I asked if she could just use the credit to remake my order since I had already paid and given the pizza back to the driver.
     She then replied that I screwed up and that she not remake my order because it was too difficult to do. I replied by asking what was her name because I want to file a police report because this was theft at this point, which she then said I’ll being you your money lady when the driver return. I then asked again what was her name and she refused and hung the phone up in my face. So now I’m out of my money that I paid for the food and I didn’t get my order .
     This behavior is totally unacceptable and Domino’s management and staff should be more professional. I would like for you to refund my money and to have the manager’s name because I definitely need to file a police report.

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762. I ordered a pizza online to be picked up from Domino’s in Meridian, Mississippi. When I arrived the drive-thru was blocked by a delivery truck. I attempted to all the store to ask for contactless delivery. The phone was not answered. I went inside only to learn that my pizza, which was already supposed to be ready, had not even been prepped yet. I asked how long it would be and was told very rudely 20 to 30 minutes. No explanation. No apology. The workers clearly could not have cared less.

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763. hi , domino’s pizza in india there is no way to registered a complain for inferior foods, pls look into the matter i am going to raise this issue with concern authorities

     complain on email, app are also now working

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764. Where is my promised reimbursement???

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765. I was crossing Cross walk White Street in Red Bank and One of the Drivers Speeds off Maple Ave on to White Street and Just about nearly runs me down I said hey watch it you nearly hit me he backs up gets out of the car and he responds Shut up this happened the night of 3/26/21

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766. Why do your commercials and menu state the sandwiches are 5.99 , yet they charge you 6.99 ?? Just curious …the csr tried to explain it to me . I just don’t get it ? He said because I had a specialty pizza with coupon , then the sandwich is more ??? What does that even mean ? If it’s on the TV every 5 minutes advertising 5.99 , shouldn’t it be 5.99 ?

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767. Dearest,

     my name is Giovanni and I am writing to you from Italy, i’m a CRM manager in a fashion retail company.

     I am not sure if you are the right contact, in any case I kindly ask you to possibly address me to the office in charge.

     I am hired by a group of Albanian investors to find a contact to become a Domino’s Master Franchise.

     Given the success it has had in Italy, we would like to investigate the possibility of making an economic evaluation to develop the business in Albania.

     Sure of your prompt reply, thank you in advance.

     Sincerely

     Giovanni Montano

     Reply

768. I placed an order on a one night vacation date with my husband. Over an hour later we received a pizza that was wrong and did not receive our drinks. I called back, told them the problem , the pizza was wrong sauce, wrong toppings and over cooked.. They told me they would send out the right pizza. Then after an hour and fifteen minutes later I called again. I ordered the original pizza around 7 o’clock in the evening, at five minutes to ten at night we received our second pizza, that did NOT contain our extra add ons ! This was my husband’s and my only night out and we spent it so very upset with Dominos Pizza. Didn’t want to eat at 10 at night. And never got what we asked for TWICE ! We live in Raymond ,Maine and was our night out in New Hampshire. This was the North Conway New Hampshire pizza shop. Please e mail me and let me know what went so wrong. The date was Monday March 22, 2021

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769. I called dominos store located at 190 Johnson Ave, Coos Bay, OR 97420. The are located .1 miles from my location. After giving my whole order of 2 pasta dishes, 3 pizzas, cheese bread, cinnamon twists and drinks the guy I spoke to then told me I need to call the other store on ocean boulevard in Coos Bay that was almost 3 miles away. When I called the other location they informed me I was in the johnson ave delivery area so he could not help me. I had a large group of people to feed. I ended up going to a Little Caesars who was very happy to take my money. This is ridiculous to put in the new location in coos Bay when they clearly don’t want the business. I dought I will ever go to dominos again there are plenty of other pizza restaurants located close by my house that will be happy to help me and appreciate it.

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770. Late delivery and food was not hot….i have waisted Money..this is second time i m facing

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771. Worst service ever, ordered online, 2hours later said could be another hour. I asked for my credit card to be credited, manager told me 2-3 days. I reminded him that app says Dominos would make it right, he said yes he’s giving me my money back. Not even a free pizza? I have been a loyal customer until tonight

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772. Please stop sending me email. I ordered one pizza from you in 5 years and I get bombarded with emails I never agreed to receiving. It’s deceiving and tacky to ask for my email on the order to use to bombard me with offers. Stop them.

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773. ON DATE FEBRUARY 05 2021 FROD PAYMENT ON CREDIT CARD ENDING xxxx. BY ON LINE DOMINO’S PIZA OUTLET CONTECT NO 88++++++++++++++++84 PLEASE INVESTIGATE THE MATTER DEEPLY AND STICK TO STICK ACTION AGAINST DEFALTER ON TOP PRIORITY

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774. My parents and I ordered at 1127 pm and our order was excepted and billed my parents are 76 & 75 yrs old I had the confidence your company was reliable I called the store which out order was placed and told it was just preparing … They are diabetic and need to eat regular why don’t you post your short staffed or the accurate time before your actually making the food and not wait 1hr before showing on app just prepping I had faith in your company but no longer and I will never recommend it again please contact me 210388xxxx for more information

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775. I just ordered a gluten Free pizza from 2602 N Stevens St, Tacoma, WA 98407 the manager is very rude and hung up on me and my son multiple times. Her name is Alicia (I believe). I am a very regular customer. I know what a gluten free pizza tastes like. She has made me very sick. I have not seen such terrible customer service in a long time. I’m very upset. The pizza cost us just under $19.00. I’m very upset. I need my money back and I need to file a complaint. Please reach out to me. I’m very sick and I feel very upset that I was treated as though I’m lying and hung up on. Please help. Thank you.

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776. Why do you have a sign at your door stating face masks are required to enter store, but your food preparing employees are wearing masks on their chin instead of covering their faces?

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777. I ordered pizza from your store at
     18xxx Green Valley Ranch
     Denver, CO 80249
     It arrived cold, the tracker said it was delivered and the food showed up 20 minutes later, when I called the store they told me that the tracker was always wrong, most other times it worked. Also I live in the apartment complex behind The Dominos store, not sure why it takes over 20 to 30 minutes when I am less then a quarter mile right behind the store. The food was cold, did not have enough toppings and the thin crust was burnt and cold. This was one of the worst experience I received from your Green Valley Ranch Store.

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778. Hello I ordered from dominos in Longview Texas the 16th of March at 9pm and I was treated very very rudely and disrespectful I messed up online I put down the wrong crust I wanted so I noticed that when they emailed me and I called to change it, then them man said okay he would change the order right ok I hung up and the tine got later and later and I called them back at about 9:48 or 10 and the man answered the phone said closed I said what do you mean closed, it says y’all close at 12pm midnight he said no we’re closed I said where is my order? He said oh we canceled your order I asked why he said because they tried to call me several times and no answer I told him If he would listen to people he would of heard when I told him I had a new phone number I told him that a few times to update my number I ever hit text me in the dominos website and put in my new number and plus I called him firm the new number he has my email address as well he told me to hold on the phone a minute and all of a sudden I was connected to Pizza Hut it said thank you for contacting Pizza Hut we’re closed he must of put me on three way and called pizza hut I call this very unprofessional and I think he should be replaced with someone that has respect and knows how to treat customers this is so uncalled for I do not want coupons or any pizza anymore from this place I just want to be heard and they want you to know this person is not capable of working in the public surroundings he needs to get out of this line of work if he can’t treat people right I didn’t deserve this and I don’t want anyone else to go through what I did neither I have a screenshot of my order if you would like to see it thanks

     Reply

779. We ordered from the Pigeon Forge store and did not receive our order after 2 hours even though the tracker said it was delivered. We tried calling and were on hold for 30 minutes. We left to get other food and when we got back our order was on the doorstep. We obviously did not want it anymore. We tried calling the store repeatedly with no answer. That store has multiple complaints like this on Google. I wish I’d seen them prior to ordering. We want a refund and you should probably do something about that store

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780. Cannot login to my account, never received anything to reset account, please fix, thank you, grandkids will only eat Dominoes pizza.

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781. Cannot login to my account, never received anything to reset account, please fix, thank you, grandkids will only eat Dominoes pizza.

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782. I ordered my pizza at 5:44 PM, checked the tracker periodically, and here it is in the 8pm hour, and had yet to get my order, that was suppose to be delivered! I drove to their location, and found several angry customers ahead of me. Never once did the manager acknowledge any one of us. But before going to the store. I called, and was on hold for 20 minutes! Phones are ringing off the hook in there, with no one answering. By the time I get my pizza, it’s cold, and made incorrectly. My buffalo wings, were not buffalo wings! I am quite disappointed with Dominoes! In my order, I also gave a 25% tip etc. I would like that back!Especially, since I had to drive there myself to pick it up!!

     Reply

783. I called in my order so I wouldn’t have to wait I called in at 8:23 pulled to drive thru at 8:45 they tell me haven’t started it because they r busy and do I still want it WOW I paid for it and had to wait

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784. I placed an order last Saturday night! It was had been over 2 hours and I called back and was told that the delivery driver was on her way! The pizza never arrived! I was sent an email the next day that asked me to reorder, I don’t want a pizza anymore, I want my money back! I had placed the order online with my debit card! Please email me back and I will send you a copy of the invoice that I received on my email!

     Reply

785. Hello,

     I just sent this from another site but it doesn’t look like it made it.

     For 2 weeks, we lost our phone and internet services – Fed 24 to march 10. In that time, we still placed weekly orders at our Wadsworth Dominoes. We like your product and have been buying every week for along time now, getting the ‘mix and match’ deal.

     However, I have noted that two orders we placed using a different phone did not make it to our Piece Of The Pie Rewards count. The count at present is 50, soon to turn to 60. It should be at least 80, as we placed $12 orders on Fen 27 and March 6.

     Our normal phone number is 330 334 xxxx. The number we used on those two dates was an emergency phone, and that number is 330 957 xxxx. so our orders can be checked. The latest email from you states our piece of the pie count is 50, that will soon turn to 60, our count should be 80 as near as I can see it. Our phone, now working, and the one we normally use is 330 334 5370.

     I’ll appreciate hearing from someone on this at your early convenience. Thank you.

     Loyal customer: richard kunkel

     Reply

786. I called for a delivery due to we worked late and just didn’t feel like cooking as many do. Delivery sounds nothing like carry out after almost 45 min I called and it was put in as carry out and had not even been made. SERIOUSLY

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787. I ordered 2 medium pizzas and 2 steak and cheese subs at 2:37pm. The order took 2 minutes and 10 seconds. At which point I was told it would be 30 to 45 minutes. At 3:36 pm I called to check on order. They said time changed to 45 minutes to an hour. Ii am still waiting for that order. Dont want to call again who knows what they might do to my food. Very dissatisfied customer.

     Reply

788. I’ll place the order at town market Center xxxx N. Buckner Blvd., Dallas Texas at 7:24 PM I was told it would be an hour and an hour and a half wait it’s 9:02 PM still have no order I called the location to only learned that my order was canceledI need assistance as soon as possible thank you Miss Jackson number is 214-815-xxxx

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789. Staff member was very rude and disrespectful. Made the order wrong and have to bring back to the store twice. Called and explained but team member said we cannot be wrong. The pizza that we gave you is right. Came back to store and showed and she said ohhh it’s mis boxed. She has no ethics for customer service
     Locacation: 14834 Hull Street Rd. Chesterfield VA 23832

     Reply

790. I feel that Dominos has false advertisement. I ordered a gluten free pizza that was advertised at 7,99$ along with the other pizzas that were on the commercial. But when to pick up my pizza they told me that I owed 12$ and change that the glute free pizza wasn’t included in the special. I believe if that’s true you should change your advertisement because it’s false. needless to say I won’t be going back. lauriepattersxxxx @gmail.com

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791. Received one of your pizzas this evening. Wasn’t great as in the past. Pizza wasn’t completely cooked. Very doughy, plus it wasn’t hot. Had too microwave it. I was concerned about covid transmission. Probably won’t purchase any pizzas from you. Very disappointed!

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792. I have ordered a lot and it is contactless and I do not ever need to sign a receipt. I ordered pizza for my brother because he was working late and the driver persistently banged on the apartment door at 11pm. My brothers girlfriend was inside and is sick in bed and had no idea who was banging on the door so obviously didn’t answer. The driver called me and I explained to just leave it outside and he did explain that someone could take it and I told him it was fine and that my brother would be home soon and to just leave it. I called to let her know and she looked outside and no pizza. The driver I guess then came back and knocked aggressively on the door again where she answered this time and had to sign a receipt. I am very unhappy about this situation and will no longer be ordering from the tarpon location. This was not just rude but I believe it was unnecessary too. All deliveries are supposed to be contactless and I have never had a receipt signed or the aggressive banging on the door repeatedly. Just wanted to let you guys know. I am a manager at a restaurant and understand there are policies to follow but this driver was not very nice and a little over bearing with the banging on the door, especially at this time of night.

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793. Mr Allison,

     I placed an order on line 3-12-21 at 4PM at my local Domino’s in Greeneville TN on the AJ Highway to be delivered to my house at 6PM. The order consisted of 2 medium pepperoni pizzas, 16 piece Parmesan bread bites, Italian sandwich, cinnamon bread twists and 1 two liter coke. Paid for it via credit card online. Order was verified. Tracker showed it being quality checked at 5:35 pm. Then it changed to being checked by Michael the manager at 6:06. At 6:40 I called the store and waited 10 minutes until I was hung up on. I called back, 15 minutes later the same thing. I heard the receiver picked up and could hear employees talking and then put back down. I then drove to the store. Upon entering I saw total chaos. None of the employees were working well together. I could tell they were stressed and were blaming each other but no one had a clue on what was going on. I watched one pick up the ringing phone and put it back down, just as it was done to me. Manager Michael said they knew my order was there but didn’t know why it wasn’t coming up on the “preparation” screen. He explained this to me while dealing with another unsatisfied customer on the phone, which in itself, surprised me he even answered it. I think the only reason he did was because I was standing there. Manager Michael dropped the receiver to the floor and then hung it up without resolution to that customer either. I asked him if he knew there was a problem, why didn’t he call me? My number is in the ‘system.” He had no answers other than blaming the computer system. He said he could make my order but it would be another hour. Told him no and I wanted a refund. He said the system would refund it in a little while by calling it a bad order. I demanded a refund immediately because the “system” sure didn’t get my order correct and I wasn’t going to trust it to refund me. I also wanted a paper trail if I have to dispute this further. I have never seen a more incompetent group of employees in my life. This casts a bad light on your entire company. I will never darken the door of Domino’s again and I will be sure to spread the word on the ineptness of Domino’s. There are plenty other pizza places that will be happy to have my business from now on. I deal with businesses and industries on a daily bases and have never seen such an utter failure as I did this evening. I placed the order at 4PM to be delivered at 6 PM. I finally received my refund and walked out at 7:30. Pathetic.

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794. Hi i was an employee for a few months in 2019 and i really need my w2 form from 2019 i never got it and i need it ASAP

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795. I. A loyal customer and have been buying your pizza 1 to 2 times a week. I always get the 5 topping large for 10.99 but someone has changed it in the past 2 weeks. I bet your stats has slowed down too. Please add the large 5 topping back online and in store pickup for 10.99
     I believe the stores call it a manager special. Please reply to jsternxxxx @gmail.com

     Reply

796. Pizza took more then an hour to arrive – when it did it was cold . highly dissapointed lately with thr customer service was unable to reach anyone on the landline when called on hold for 12 mins trh first time ans 8 the second call –

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797. Each time I order food online here at the Phillip burtner apartments I am harassed by people threatening to take my food and now the deliveries are taking longer.

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798. YOU NEED TO CHANGE YOUR ADVERTISEMENT. I called to take the offer of $5.99 when you buy 2 or more. ANY crust any 1 topping. 1st, they refused me the gluten free crust. It had to be a 7.99 3 topping ok so fine, I’ll take the 2 pizzas one at 5.99 then the gluten free pizza at 7.99. NOPE I had to purchase 3 for the offer to work. BULLSNOT. I cancelled the whole order and will be a cold day before I deal with your lying offers again.

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799. Just got a thin crust pizza from the Martin downs Blvd, Palm city, FL location. Have bought dozens and were always good. Today the crust was like a potato chip. 1/16 of an inch thick. Minimal toppings, pineapple and red peppers. The crew needs to be retrained. Picked up at 1pm. March 7.

     Reply

800. Picked up in store Pinehurst location Dunedin Fl.
     I almost cancelled my order while waiting for my food. There was a rude young lady who I assume is the manager, Caitlin? Many of the people wore masks under their noses. There were dirty towels laying around and no gloves being used by the cooks. Yuck! I am a server at a restaurant and know something about health department rules. These things were alarming and unprofessional but I normally don’t complain. I am because we all got sick and Dominos was the only common denominator. I hope that the other locations are more sanitary. I don’t want anything I just want you to know so I won’t leave a real name. Thank you.

     Reply

801. Complaint about customer service at one of your stores. I ordered pizza for delivery that never showed on 3-6-21 7pm, I called the store in commerce city colorado spoke with manager Hayley, they cancelled our after we have been waiting over hour, no sorry no apology, just that they were busy. This store is not upholding good dominos core values. I am a professional and I treat my clients with professionalism. My interaction with the store manger was not professional at all.

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802. I ordered pizza availing of your promo. I had my dad pick it up from the store. He’s a senior and came from a long drive. He got home and I noticed he only brought 2 boxes. I ordered 3 pizzas. So I called the branch. I talked to the manager. His name is Ceasar. Now being in the hospitality/ service Industry for 15 years, I was very disappointed on how he took my call. First, he made it sound like it was my dad’s fault that he didn’t know how many pizzas he was supposed to get. Instead of apologizing, he told me, “ So he didn’t know how many pizzas he was supposed to get? I see it here. Well if you want, you can come back and get it here or I can give you credit for it. He never apologized. I told him I wanted a refund. He said he cannot do the refund now and If I want, I can call him back tomorrow after 5pm. He was very rude and not courteous at all. Very disappointing. I don’t want a free pizza. He should definitely be trained, considering he is a Manager. He doesn’t act and talk like one.

     Your Domino’s Store:
     Domino’s #7830
     xxxxx Beach Blvd Huntington Beach CA 92648
     714-960-xxxx
     Order Details
     Order #: 128
     Date: 03/06/2021 5:18PM

     Reply

803. I order from dominoes a lot and I’ve never complained about anything even when my order has been messed up but last week one of my pizzas was missing sausage that I ordered so I called to tell them right away and the manager Jose was not very nice but said he’d give me a credit for a lg 2 topping pizza so I called tonight for my pizza and there wasn’t a note in my file saying I was owed so again I spoke with Jose but he refused to help me ! I’ll never order from dominoes again. This is the 51st Ave and thunderbird location in Glendale AZ btw

     Reply

804. I would like to know, when are your employees NOT allowed to order a pizza on Friday mornings, when they are not on the clock? And the manager can tell an employee “I told you not to order pizza on Friday mornings”, when my son came to pick the pizza, which his girlfriend placed the order and paid for it. This is what he was confronted with.. My son is working at the Okeechobee Florida Domino’s and has had his manager “Melissa” express this statement, he says he has not ever had a brake although he is part time, I would think you’d get a one 15min break. He also has says Melissa- store manager belittle the staff in front of other employees. I would think if its your day off and you order pizza, you shouldn’t be confronted with the statement she stated, off the clock you are a customer and should be treated as such!

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805. Hi am writing about a positive experience I had with my local Dominos Pizza. I know people are always wanting to rant about how they were mistreated but I want it to be known what an absolutely positive experience I had with with my local store in Billings MT. I always receive great service and exceptional food from this location but this time they had gone above and beyond and I feel they deserve the recognition for this and I would like you to hear the reason why. Although I am sure you are flooded with emails and have a million responsibilities, this story is literally what your Dominos commercials should be showing!! The care and concern these employees show for their community and the joy they bring to the people who depend on them.

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806. I am very upset. I ordered $50 worth pizza and they going to wait until my husband gets there to pick up the pizza to tell him something was out. If he didn’t replace it, he would have to cancel the entire order and then recharge him. Which means 45 plus 50 will be charged on my card for at least a whole week. I am so livid. This is ridiculous. Im not waiting a whole week for my money back

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807. My sandwich had mushrooms on it , not in order . Instructions weren’t followed for delivery including no tip ,which driver was waiting for.

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808. I don’t normally buy my pizza at Dominos but a relative recommended it. When I went in the store to pick up my pizza, 4 or the 7 employees had absolutely no facemask. When the associate gave me my pizzas I asked her if Dominos doesn’t require them to wear facemasks. She said employees are not required to wear face masks. Please let me know if that is correct. If that’s your policy I will never go back to Dominos pizza and I will discourage my friends, family and coworkers from going to Dominos as well. I would expect you as a company to do your part to keep your customers safe. I will note that the 2 delivery employees that entered the building while I was there did have facemasks on. This was in the Fort Oglethorpe Georgia store on February 19, 2021.

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809. My pizza was raw. This is the 2nd time I’ve received pizza that’s practically undercooked because I think the rushing

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810. I have wrote 4 emails no reply from you guys 18535573..this is the reference id

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811. Order # 707 did not receive, so called and told us that the order is canceled,

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812. I received my pizza in 20 min and I could tell , I’m looking for good food not fast , my pan crust was not cooked long enough , my thin crust was marvoulos

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813. COMPLAIN
     I am working in domino’s as on gold level since 2019 in Ahmedabad.
     My store menager is not accepting my AR and Rejecting that day I have done work 6 hours than also sir has reject. Sir is telling I will not accept your leave on Saturday and Sunday if you are not coming on Sunday than direct come on Thursday and with no resion my Three days absent i have to keep.
     The store manger shaid shake is not giving proper ans and giving bad words to me and telling that give Regine if you are not comfortable here .
     Please help me
     I am requesting you to give me answer back.
     Faiyaz Maniar

     Reply

814. Hello , I live in New Castle PA 16101 and I am contacting you regarding your store located in our community. I order pizza at that location on a weekly basis. We are a working family and look forward to having your pizza several times a week spending several hundred dollars on a weekly basis. Most of our orders are 4 pizzas at a time and are the specialty pizzas. I’m so upset because the customer service at this location is terrible to say the least. We have ordered the pizza on the dominoes app and there are selections for the preferred style of cut whether it be pie cut , square cut etc. After several orders coming with the wrong cuts I finally had enough and called and asked for a manager. I discussed the issue with the manager and was told I needed to call after the order was placed online because they don’t pay any attention to the cut options. I now try to call the store after I place my orders to let them know my cut preference but they rarely answer the phone there. I have had to hang up at times and repeatedly attempt to call them and they just hang up the phone on you. That’s not just the only issues. There have been many. I’m reaching out to you because I have had enough with this store and the way it is apparently being mismanaged . I’m taking my business elsewhere from this point forward. Maybe you should try giving them a call next Friday , Saturday night and see how they respond with answering the phone or order a pizza a select a certain cut and see what service you get there . See if they live up to your work ethic or standards for your business. There store phone # 724 – 656 – 2020.

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815. Had pizza delievered and they had no sauce on them called back they brought two new pizzas out they were cold and it took them from 5:48 to 7:10 pm to bring back the new pizzas they were rude and nasty on the phone hung up on me twice and they wanted the other pizzas back

     Reply

816. With Regards,
     I am from Prayagraj India ,I am a doctor, I work in a hospital, every time I tried to place an order from your app, they say that they won’t deliver at our location,is there any policy of your company that you people won’t deliver to the resident Hostel inside Hospital Campus.
     Ty

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817. Tonight I ordered curbside. Was sitting right in front of the store in Canoga Park Ca. We noticed NO employees wearing gloves and some are making pizza. One guy was wearing a mask not covering his nose. The male who delivered car side was not wearing gloves either. I have some photos but could not figure out how to send them.

     Could you please advise are your company policy’s?

     Would you want to eat this food yourself?

     I await your response.

     Thank you,

     Ronnie Zahm
     818-669-xxxx

     Reply

818. I ordered a pizza from your kings hwy douglasville ga , when I got home it wasnt what I ordered I called the location they were rude and not helpful this was 2/26/2021 all I wanted was my pizza made correctly they argued with me very unprofessional they also do not respond to reviews on their page very unprofessional management at this location

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819. I just had to sign in on my pizza profile to find out all my points are gone. Why would they be gone?

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820. I don’t know if your company was aware but in our area a pizza delivery man was blown up by a bomb around his neck. It was all over the news stations. Your recent commercial has seemed to stir this tragic event up again. As the pizzaman walks away the scenery behind him explodes. I am from the Pittsburgh area in Pa.

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821. Burnt pizza and bad delivery service

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822. No one answers the phone and i am having issues from the last two contacts.

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823. I just tried to redeem my free pizza because I order very often, but they just called me to cancel it because apparently we CAN NOT order from a different store which nor the app or the website specifies it, shame on you, I will never order from you guys ever again. What a fraud!!!

     Reply

824. On Feb. 20th, about 7pm, I called my local Dominos (at 4275 University Pkwy, San Bernardino, 92407) to order a few pizzas & desert.
     I was promptly answered & put on hold for just a short time.
     Another employee answered & I proceeded to place my order & verify that I had a $30.00 store credit. I was then informed that the credit was for $25.00 (not $30.00, as i had believed). The employee then asked me if I would like for him to ask the manager if the credit could be boosted to $30.00.
     I thanked him for the offer & he placed me on hold.
     I must have waited 15 minutes on hold, but no one ever came back.
     I hung up & redialed the store 3 more times & NO ONE ever answered.
     I then called another Dominos to place the order, but was told that the credit I had received is a store credit & would therefore needed to be redeemed only at the University location.
     I explained my situation to the 2nd store employee & he asked me the location of the 1st store.
     I gave him the location, but told him they don’t seem to want to answer the phone.
     He stated he would refer this to his manager & that manager would call the University location manger (as they have the cell #’s to get a hold of each other.
     I asked that the 1st manger give me a call so I could place my order.
     2 days later I’m still waiting for that call.
     Needless to say, I placed my order with a competitor, paid a bit more, but at least I got my pizzas & dessert.
     Hope you can get some positive results or this location will continue to give your company negative reviews.
     Thank you for letting me vent,
     Steve Berman
     805-750-xxxx

     Reply

825. dear sir/madam i wnat to start up a new franchise of dominos in andhra pradeshi am much intrested plz contact ne as soon as possibile thanking you

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826. Pizza preparer not wearing gloves nor mask

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827. I order from Dominos frequently. Last night I placed an order and followed it on the tracker like I usually do. My order status changed to delivered after a short while. I was waiting by my front door and didn’t hear any movement so I checked and no delivery had been made. I walked out to see if there was anyone in our small lot but no, no one. I called the store at Irving and Wilmington and the person said it shows still out for delivery even though it showed delivered on my end. He said he was going to call the driver, Aaron. I didn’t receive a call back and no one showed up so I called again and the person who answered said he would get the mgr. I’m not sure what the young mans name was who then got on the phone, but after explaining that I had not left my livingroom and was by my front door, he proceeded to tell me that my food was at the store and that Aaron probably tried delivering it and took it back. He sounded pathetic and was obviously lying. After the fact, I received a call from a number that belonged to Aaron so I called back and he did not answer. The store told me Aaron clocked out already, so basically, I provided this MIA Aaron a $5 tip for a pizza he did not even attempt to deliver. This pathetic sounding mgr did not even attempt to ask if I wanted my food. I had to ask for it. A delivery person showed up and I did not know his name but he had a Nigerian accent and had great customer service skills. The soda was not with my order and he went back to the store and got it. I could not give him a tip because I don’t keep cash and I left the tip when I ordered online to someone who clocked out and left my order at the store. Aaron and the mgr need to do a little better getting their stories to match in the future. Luckily my neighbor has proof that no Domino delivery drivers cane to my door prior to the one who actually delivered my order. Shame on Dominos. I’m done with this store and will follow up on this further!

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828. Hello, I was just emailing in regards to bad customer service I’ve received while on vacation at your New Orleans (store#5225). I was given the wrong order and when I called regarding their mistake Inwaa hung up on and the same young lady was rude when I came back to the establishment to rectify the problem at hand. I was again disrespected and no one answered the phone nor door for 20 mins. I request an refund and the change was thrown at me. I will not be back to your establishment based off this horrible experience. I believe all staff need retraining on how to handle customers in a respectful matter.

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829. Hello CEO or complaint person, My name is Paul Miley. I purchased $52.7 2 of food on line at your 8530 Youree dr. in Shreveport LA location on feb 19th 2021. My food was supposed to be ready at 2:45-2:57.A hour and half later it was still not ready. I had children at the house and I could not wait any longer at the location. I’m not quite as mad as someone else might be just because from talking to other people waiting apparently their was only 1 person or 2 working inside dominos. We hit record lows and record snow fall for us this week. I started to assume dominos did not expect the amount of business on that day especially since many food places were closed.. I’m assuming a lot, however 52 dollars came out of my bank Acct and no food.. if there is anything you can do I would appreciate it. It was a very inconvenient experience with hungry kids waiting home alone..thank you very much.

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830. I ordered food from Dominos two days ago and the delivery driver never delivered my food and the website said it was successfully delivered but I have not received anything and they even took my money since I put an order through online and I have called a few times and have gotten nowhere with the customer service person I talked to over the phone. I have been trying to get through to the manager but the day after no one picks up the phone. So I never got my food and I never got a refund for it.

     Reply

831. Hi this is Clarence Walker. I used to work for Dominos Pizzza. I am requesting to please mail me my w2’s please for my taxes?

     my name address is :
     Clarence L. Walker III
     15859 LeClaire Avenue C 115
     Oak Forest, IL 60452

     Thank you very much for your time and your business.

     Clarence L. Walker, III

     Reply

832. As you may or may not know your 2 franchises in Sherman, Tx have been without water for 2-3 days along with the rest of the city. Owner steve palmer has decided to stay open and use dirty water and use expired products. You may want to look into this as it has already made it around social media and probably going to be losing lots of customers. Tried to attach photos from social media but this little comment box wouldn’t let me.

     Reply

833. As you may or may not know your 2 franchises in Sherman, Tx have been without water for 2-3 days along with the rest of the city. Owner steve palmer has decided to stay open and use dirty water and use expired products. You may want to look into this as it has already made it around social media and probably going to be losing lots of customers. Tried to attach photos from social media but this little comment box wouldn’t let me.

     Reply

834. I ordered pizza last night February 17th and my pizza thing was like 20 or 60 which last night then I ordered pizza I should have got more now it’s saying I have zero of 60 which I think is bullcrap cuz me and my granddaughter has gone over there twice being that it’s just a block and a half away from my place and have gotten Pizza twice and a month and giving him my phone number and you guys have not added points to my pizza account so I think I’m just about done with Domino’s because you guys are not keeping up with my points I keep ordering pizza but not getting no points and I’m just tired of it the only reason why I get the pizza is cuz there’s times that I don’t want to cook and I have my grandkids here and they like pizza but I’m just getting tired of it all

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835. Please make a new commercial, the Hamlin I like your pjs is just awful. I bet I see it 50 or more times a day . I have cancer and at home most the time and yes I watch more tv than I used too, but that is the most played and annoying commercial. Every time I see it I mute it or change the channel Please make a new one!!!

     Reply

836. I was a previous employee in Lincoln, Nebraska. I have not received my W-2. I’m not sure if they have the right address.

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837. I have always been fond of Dominoes Pizza. Typicality, my 3 daughter’s and I order from our local Dominoes at least 4 or more times a month. However my last trip (February 14th,2021) has given me second thoughts. I ordered a pizza and one of my daughters ordered one as well. According to the person that answered the telephone at 2:30 they could not deliver, because they would not have a driver until 5 pm. So my daughter told her we would pick it up. After our 15 minute wait time, we proceed to go and pick up our two pizzas. While standing in line I noticed the two young ladies making the pizza were handling the dough and ingredients with bare hands. Neither were wearing gloves!!!!! So as I approached the register, I quietly asked to speak to a manager, by this time there were 4 other customers behind me. To my surprise, one of the young ladies making the pizzas stated she was the manager. As she was walking toward me I watched tug at the area near her front pockets and wipe her hands on her pants and apron. I asked why they were not using gloves, she stated that it was not standard procedure and that they were not required to use the, she also stated they did not have any. This comment shocked me, because I too work in food service and have taken Servesafe classes. With a pandemic and the fact that everyone does not wash their hands properly after visiting the restroom. I also noticed that the young lady that was assisting with the pizzas went to the register, handled money and returned to making pizzas. I am truly disgusted with what I saw. I am a member of this community with more than 1,000 facebook friends and a truly large family. This incident happened at Be more Drive store in Henderson NC. I am hoping for some correspondence from someone soon and not some robotic response.

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838. I am a loyal customer of Domino pizza. I not only enjoy the taste of Domino’s over most other pizza but they seem to stay out of the political fray and not force their corporate opinions down peoples throat. That is refreshing today when everyone wants to think for you.
     My reason for writing may seem trivial but it is bothersome. Your commercial featuring the little girl yelling at NASCAR driver Danny Hamlin as he exits his vehicle , “Hamlin, nice pajamas” is offensive to me. I may seem like an old man , but no matter how much time passes it never seems polite or cool or the right thing to do or even palatable, to put it in food parlance, for children to be disrespectful or address adults by their last name. This commercial floods the markets and leaves a bad taste in my mouth everything I see it and Domino’s reputation along with it. Please inform your advertisers that smart-aleck is not cute.

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839. Just ordered a 3 topping large pizza from Bel Air maryland store. Non uniformed make behind counter without any mask breathing on open food, cutting pizza, and then came to counter without mask to take my payment. Typed in my zip code for card payment 21824 and told me my zip code was invalid. Told the guy he was violating health standards and only then did he go look for a mask. I refused food and left. Been using that store for 5 years. No more.

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840. I feel like my concerns are not cared about on a customer end. With the location I usually order from they usually mess up the order or are usually forgetting things. Tonight I waited 28 minutes for them to bring me a marinara sauce that I told them was missing when the driver dropped off my order. I’m just annoyed especially when me and my husband spend 300.00 or more at this location a month. Employees have been rude when I call about the complaints hang up the phone on me. Not sure how much more I can tolerate of this

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841. The app no longer works for me. Any time I try to add an item to a coupon, it crashes. I’ve tried twice to contact support through the app. The first time, I got a “complaint received” or whatever response but no follow up in well over a week. When I went through the same process again just now with no better way of knowing that my complaint would actually be seen, I decided that there must not be anyone monitoring the account that complaint went to and have come to this website to hopefully get someone’s attention. I’m not angry, I just wish your app would work and wish I could actually make that issue known to you.

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842. i want to complaint this store
     Your Domino’s Store:
     Domino’s #3535 driver: ALI
     25-55 Steinway Street Astoria NY 11105
     718-545-xxxx- -i didnt received my item because they dont want to bring it in front of my door apartment, telling me they dont have parking downstair, this is unacceptable i’ve been a loyal customer never happened to me that they cant leave it infront of my apartment i have a baby i cant go downstairs, driver not going to meet i left a chair outside my door apartment i even put a tip i order a lot of food but no effort to the driver . so rude

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843. I order my food 2 pizzas 1 bread 1 wings but I only received pizza and bread, I call the store and let them know that is missing my wings, the lady said am going to send you a new one and call the driver if he have it on the car.

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844. I have ordered one large pizza and 3 velvet lawa cake….but i open the pizza box the cheez is sticked every where its very disgusting and when i see the cake its also wrong delivered he delivered chocolate lawa cake

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845. I ordered no contact delivery paid in full with tip. The driver kept ringing my doorbell twice then knocked on video? Why ? I am am immune compromised did she want an extra tip. Very pissed over this. I called local store and got I don’t know twice, he would talk to driver. This was in Cape Coral Fl on Chiquita Blvd 33993.

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846. Bought sub sandwich from store Pierson rd flint MI. Had very little meat and cheese . I will not buy again.

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847. Hello
     I am writing to you to say it’s been few months since we had dominos mainly because we are too far for delivery. But today I stopped and picked up 4. The sauce is horrible. None of us like the new sauce. Its WAY to spicy. Not everyone likes spicy food. When I order s pineapple and ham. You think of a sweet pizza. When I have to drink to get the fire in my mouth down. After contacting the store to find out that they have many complaints and have seen a loss of business…well sounds like there is a problem. I thru 3 pizzas in trash and wasted $32 in food and ate grilled cheese. One sad customer who wont be ordering dominos again.

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848. I order pizza around 11:30 it was over cookedmy kids wouldn’t even eat it it went straight into the trash it was a very last night need up doing lunch meat sandwich what a waste

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849. I ordered a large, three topping pizza from your Tuckahoe road store in Yonkers, NY 10701. How as terribly disappointed… I ordered mushrooms on the whole pie but all I got were tiny bits and pieces of mushrooms. They must have used the bottom of the barrel because there wasn’t a solid piece of mushroom on the whole pie… Not worth the $8.70 I paid for it.

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850. Love the pizza. Tired of the “hey Hamlin” commercials….. really.
     A hundred more and I eat Pizza Hut!

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851. Hi, How do I contact your HR department to send over employment verification forms from a state agency?

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852. My name is Amanda toothman 4234639666 address 490 howard street Mansfield ohio 44903 several times we have ordered from dominos on Trimble road. There drivers at evening hours are rude. There been several times we waited 4 hours for pizza delivery

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853. Dear sir i have not receive my diwali weekender sellery till date no positive given me by gdm Or DM i have worked in fridabad ballabhgarh out let at deepawali in 2020 it’s not best way regarding employee before this I have gave five years to the company pls resolve this complaint as soon as possible or, this case has old from four to five months ago

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854. Dear sir i have not receive my diwali weekender sellery till date no positive given me by gdm Or DM i have worked in fridabad

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855. Dear sir i have not receive my diwali weekender sellery till date no positive given me by gdm Or DM

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856. Everytime I order from the marshalls creek location in stroudsburg pa I have to wait almost two hours for my food tonight it’s been over two hours my kids are hungry so frustrating

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857. Ordered my usual for dinner tonight 25, I go to this same dominos like every other day literally, order the same kind of pizza and the same chicken bites. I always get EXTRA CHEESE AND EXTRA SAUCE!! These People never people extra anything and I never complain, but today I complained because I specifically called the location and ask them to make sure to put the extra sauce and cheese because the past few times it seems like I haven’t got it. The man says ok will do. I get my pizza, get home and BOOOOM.. NO EXTRA SAUCE, NO EXTRA CHEESE THAT I PAID EXTRA FOR.. so I immediately got mad and called to speak to the manager. Manger was placed on the phone and was very unprofessional. I started to explain my complaint and looking for a peaceful resolution, but of course it escalated because the Unprofessionalism coming from the manger there tonight whom needs to be fired or Reprimanded for his foolishness toward ME(the customer)immediately and retrained on dealing with irate customers. anyways my complaint over the phone went nowhere because I was cut off and hung up on because I used “goddamn” in a sentence while voicing my complaint. I was also told I’m not allowed to patron there for food anymore. Just ALL OUT RUDE. After being hung up on by a manger I immediately hopped in my car and went back up to the location with the food I just purchased not even 10 min prior. Politely ask for the manger whom hung up on me, which he asked how can he help. I explained to him how unprofessional he was to be treating customers this way whom come more then most on a weekly bases(Me). And he could have dealt with the situation better and need to NOT be running a location let alone a entire crew, which not to mention they were all unprofessional too especially the black chick workin in the front with those stupid thick lashes on that she needs to take off they are soo ugly. But anyways as I spoke to the manager it escalated once again and words were exchanged and I asked for my money back, he as a manager, acted very very unprofessional and I hope whoever is reading this you are in a position to make some decisions to have those employees and manger get a little sit down about this because I would never want or even have some one like them working in my establishment who dont know how to deal with the public customers upset or not. Im not a happy camper at all, I eat to much dominoes to be treat like this by a person whom suppose to resolve and fix the situation not make it worse. I hope I hear from someone higher up regarding this escalated issue with this location and the staff there and trying to figure out a resolution to this issue because this isn’t right and i surely don’t want it to happen to any other customer who decides heshe wanna complain about something that they spent they’re hard earned money on.

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858. I have a online free pizza coupon an my store told me i can not us it because they do not have nothing to do with it will i will never us that pizza shope every again but ts not fear at all

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859. I placed an order last week and I needed a receipt–I called your store today and spoke to Maurice–he found the receipt and texted me a photo. Very much appreciated! Maurice works at your store located at 128 West Lancaster Avenue, Wayne, PA. 19087. 610-293-xxxx

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860. Yes i have an idea for you that could be a great intro Limted Time Offer that could turn into a regular menu item for you by using one of my products. Who do I contact to review with? Cell 731-54-xxxx

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861. There is a reason why we will keep using our mom & pop pizza shop vs Dominos. You have made it impossible to actually speak to a human being if a store is having issues. You have also made it impossible to complain.

     If a store is having issues due to weather or lack of drivers, the store manager should responsible enough to take the store offline to prevent ordering and delivery issues.

     We placed an order with a store < 5 miles from my house and after 2 hours, the order is still listed as "Quality Check". The manager should be replaced at this store with someone who understands how to run a business.

     We called our local mom & pop shop and the order was ready in 20 minutes.

     We still haven't received our order from Dominos.

     Fire the manager and find someone who knows how to run a business.

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862. Received cold food, no one payed attention to the delivery details, the boxes that the pizza and sandwich came in looked like they were sat on. And when I went to call the store and complain I was hung up on. #7236
     3616 NE Sandy Blvd Portland, Oregon 97232 .

     I’m overly upset because I am getting ready for having surgery tomorrow , and can’t eat past a certain time. I even hit the insurance promo code and they have ignored it on purpose. I will not ever order from Dominos if this is not handled correctly. Your pizza place is what I wanted, now I’m stuck with the thought they don’t give a crap just like the guy that ran into me with a forklift at work. He didn’t give a crap either and almost killed me. That’s what I haft to worry about is everyone not caring how they treat anyone. I will make my own food and won’t bother going out. Because people keep proving me right about how they don’t care, customer service is not your deal. I’ve tried calling the corporate number 3 times, all 3 times I was on waiting for 30 minutes to talk with someone. Then out of nowhere it would hang up and two times it sounded like someone picked up but it was silent ,then it hung up out of nowhere . Just wow man really. That’s how you all do business huh

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863. Respected Sir,

     Sir, My Self Deepanshu Batra From India I live in Faridabad Haryana. Sir I want to inform you with Regret That I used to work in Dominos Sector -16 faridabad (India). I have done that Job Very Honestly. I want to tell you that my manager fired me without telling me and also hold my entire salary for last one month and gave me a lot of trouble to give me full and final documents and it has been at least 4 to 5 months since I left my job. And till now I have not even got a rupee in my bank account. My employe code is 938406.

     I am belonging to a middle class family And for me, my salary and my employee fund is very
     big and I am the only earner in my entire family. Hope you don’t ignore my request and solve my problem as soon as possible

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864. To whom it may concern,

     Thank you for taking the time to read this email. My name is Thomas John Morley. I am a former employee of Domino’s having worked at the Broomfield, Colorado location from 2009 to 2014. I enjoyed the job very much and I am currently looking to rejoin the company in Spokane, Washington. I had my interview this morning and just wanted to briefly address the current uniform policy.

     I have a strong belief that the current uniform policy at Domino’s is extremely outdated. I recognize branding and marketing are main contributions to the success of a company. However, maintaining the individuality and comfort of employees are equally important. During my interview this morning, I was informed employees cannot have unnatural colored hair, beanies cannot be worn unless temperatures are below freezing, shirts must be tucked in, and jackets are not allowed unless they are official Domino’s jackets. Below is a list of reasons I believe the uniform policy needs to be updated.

     1. Customers prefer workers to have individuality. I myself am a Domino’s customer and a customer to many other businesses. Freedom of expression is crucial to providing great customer satisfaction. It is important for both employees and customers to recognize that we are all one in the same, unique in our own way. Encouraging freedom of expression builds respect between employees and customers, increases diversity in the workplace, and decreases intolerance in the workplace.

     2. All other competitors have changed their uniform policies. Most companies have recognized that unnatural color hair has become very normalized. In order to compete with the surrounding market, Domino’s should consider updating their uniform policy as a method of being superior to the competition.

     3. The comfort of employees is critical to maintaining a positive work environment. Keeping shirts tucked in at all times is simply uncomfortable. As a driver, the combination of sitting, standing, driving, etc. is very cumbersome while having shirts tucked in. The pizza industry is a very active and physically demanding job. Being able to comfortably wear a Domino’s T-shirt would increase productivity in the staff and help ensure that stores will function at peak efficiency to maximise sales.

     4. Not being able to wear the proper gear to protect against nature’s elements is not only uncomfortable, but unethical. Everybody’s body is different. Some people naturally run hot or cold. Personally, I find temperatures between 32 degrees and 60 degrees to be quite chilly. Being able to stay warm and wear a beanie at any time is important to maintaining a comfortable environment for employees.

     I propose that Domino’s change their uniform policy to encourage creativity and individually by allowing employees to have whatever color hair they so choose. I also propose Domino’s reinvents their uniforms, creating T-shirts rather than collared shirts, and allowing employees to leave them untucked. Also, I ask Domino’s to allow the use of beanies or jackets at any time to ensure a comfortable temperature based on the employee’s preference.

     Please take these recommendations into consideration. Again, I want to thank you for taking the time to read this email. If you have any questions, comments, or concerns, please feel free to reach out to me by email. Thank you.

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865. Can Domino’s please ADD DILL PICKLES to the Cheeseburger Pizza??!! It would REALLY make it great!!

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866. Your store in Kennett Missouri is ridiculous. 20 minutes after I placed an online order I received a call that they would not be making any more deliveries tonight. I asked if they would cancel my order and they said I could come get it. I ask how soon would that be and they said an hour and a half. I asked if I would get a refund and they said in 24 to 48 hours. I don’t know if they need more help or what the problem is but this is no way to operate a business. It is the second time I’ve had a big problem there. Once before it took them two hours to deliver.

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867. Local store in Marshall creek pa
     Is a dangerous place
     Employees rude
     Got death threats from employees

     Local rep. Offer me a pizza.

     Could have been kill by this group of criminals

     Trying to cover up. For a pizza

     State DA office will be contacted

     Go think it was recorded by a you tube. Person

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868. I need my w-2 to file my taxes I’m a former employee

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869. To who it may concern, I Nakia McCaskill order take out for my kids in these terrible times( just a little treat) And, when I say it was barely edible…I mean just that. I spoke with the store manager by the name of Nick. Who was very rude n don’t understand to a certain limit that the customer is always right( I learned that in H.S) . Anyway today around 2:15pm the Anna the A.M was very professional n handled my problem easily. She honored all what u guys stand by. $30 these days goes a long way for my family. I feel much better. I don’t feel I was robbed. Someone really need to speak with that guy Nick and teach him more about customer service. Sincerely your N. McCaskill…..Continue to stay safeness bless🙏🏽

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870. All,
     Your advertising depiction of a Caucasian female in a successful relationship with a negro man is a false view of the reality of these relationships. In reality, these relationships fail 97 percent of the time and they usually leave the Caucasian woman and the mixed-race children that she bore in a below poverty state, looking forward to a life of misery. Black on black relationships occur 85 percent of the time in black culture. Why wouldn’t you be promoting that? Has the past seventy years of whites on television made the black community more affectionate to the white community? No? Then why would anyone think that inundating whites with blacks on television, would make whites more fond of blacks? Unless of course, your motive is not to create racial harmony but to incite a race war. Why anyone would consider this acceptable is difficult to understand. Why anyone would promote this is incomprehensible. Because you support ideals that are untrue and promote human misery. I have to believe that your products are probably also completely mis represented and full of false claims. Rest assured that I, my family and my friends will not purchase any of your products and that I will promote others to avoid them as well.

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871. Waited on the phone for 45 minutes in fergus falls mn no one answered terrible service

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872. I want to send you a picture of the pizza I got charged 16,23 cents for in Brownwood Texas

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873. I’m very disappointed at the dominoes in moses lake wa. I was giving horrible service as well as nasty food. Tried to call loction site and was giving the run around. Never in all my years with dominoes has this happened . I tried to take food back and get my money and was still treated like crap. Dominoes ripped me off

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874. I wish to Compliment Dominos for your commercial with Hamlin the race car driver and the little girl that states…i love your pajamas. Very clever, always brings me to a laugh and one of the best commercials on TV .

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875. I ordered $42 dollars worth of food from 2660 South 5th Street Springfield Illinois at 6:13pm on the app. (Like we do twice a week) I called the store at 7:16pm and asked where my order was because it was in quality check since 6:43pm. Jesse (the store manager) who wouldn’t give me his last name said he only had a couple drivers because of the snow. Which is fine. I asked if the food would still be hot because it normally gets here within 30 minutes of myself or my husband ordering and he got rude. I said I don’t want to pay for cold food. He said that was 100% ok and just tell the driving when he got there if it was cold. I said okay ty and hung up. I then called two more times no answer. I had my husband call, no answer. I called again at 8:44. Jesse answered. He said they canceled my order because I said I didn’t want to pay for cold food. He put me on “hold” three times. But he didn’t realize I could still hear them each time. I do not like being called a 15 times or being cussed out because I said I didn’t want to pay for cold food on “hold” when we order $50 dollars of food twice a week.

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876. I am extremely upset with the the service my daughter and grandchildren got this evening from “Ashley” the general manager at store 5055 in Fort Myers Fl. (239-334-3800) My daughter has been ordering pizza to be delivered to her home for almost a year from this store and out of no where she is told 30 mins. or more after she called in her order to be delivered “Ashley” (general manager at store 5055) calls her and says they do not deliver to that address. My daughter has ordered food and HAS had it delivered at least 10-15 times from this store. “Ashley”, the general manger even admitted that they have delivered to my daughter’s home before. My grandchildren (2,7 and 10 years old) were waiting to eat dinner (Dominos) for over 30 mins. just to be told this store will not deliver it. Mind you this store is less then 6 mins away from my daughter’s home. My daughter lives downtown so it is not even a rural location. When i called to question why or what compensation could be made I was told “I don’t know what you want me to do” and got hung up on by “Ashley”, the general manager! This is not the kind of customer service I expect to get from ANY company. I am so disappointed as well as heartbroken for my daughter and grandkids! I feel this general manager needs to be terminated before she continues to shame the name of Dominos any further.

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877. order pizza from this store frequently… hot pizza most of the time….i would say 70% of the time…this time when we use our free pizza it is cold, no picking up a slice…no, three pieces stick together…have to go to the microwave to soften up the cheese….not my favorite thing for a pizza….oh well

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878. I had a piece of plastic get stuck in my mouth after bitting into one of your sandwiches, i have many pics

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879. Arrived to pick up my order at the Morehead City NC Domino’s last night and the cook wasn’t wearing a face covering. Her overall hygiene was very unappealing too. Threw my food in the trash rather than risk my family getting covid19. My son and I were starving and mad. Seems like Domino’s being a large corporation would be a safe place to buy food from during the pandemic.

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880. Yeah I just moved to my home in Midwest City Oklahoma and when I called your Domino’s store located at Douglas and Northeast 23rd Street here in Midwest City They took my order and then turned around and called me right back by 10 minutes later and told me that they cannot deliver to my house because they’ve had problems with their drivers coming here and being robbed I live in a house So what’s the problem why am I not able to order pizza from Dominos And if this is not true Then the manager working tonight was Brandy And I’m very upset that I’m not able to order pizza and have it delivered to my house Which is located at 809 Rolling Meadows Boulevard Midwest City Oklahoma I’m very upset about this I’m going to go hungry tonight because of this So please return Something explaining what the problem is Thank you

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881. Hi,
     I just picked up a pizza from your #6593 location at Oltorf and South Congress. The cashier Server #7857 said the credit card machine wasn’t working and typed my card number in. Then checked the CVV number on the back. Is this common practice? I don’t recall anyone doing this before. I hope your credit card machine will be fixed soon. Thank you.

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882. You guys are terrible, I ordered a family meal got the wrong soda and only one dipping sauce for the cinnasnacks and no marinara for my breadstick bites, what kind of pizza place doesn’t offer marinara with their breadsticks? Richard Allison you need to be re-educated on how to operate a business and provide the best customer service you possibly can.

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883. We gotta large pizza at domino’s on 1/25/21 and it was so greasy and we really like domino’s but this pizza was so greasy it made my husband a little sick I think we should be able to get a free one that isn’t so greasy thank you

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884. I need some help with an order. I have emailed and emailed and no one hs helped me!! The case ID # 4868xxx

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885. Yesterday i stopped by your store in cliffside n j and order a pie while i waited i noticed the young man wasn’t wearing his mask or gloves when i spoke to the manger she state it wasn’t required so i walked out and tossed the pie in the trash i won’t ever go back to the store very disappointed

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886. I called every Diminno’s in my area and that is Westbrook Me. , Standish Me. And Windham and all refuse to deliver to my home at 5 Goodall Road, Gorham, Me. I am a 100% disabled Veteran and I am on oxygen 24/7. I cannot believe this they have delivered here before. It appears when there busy they do not want make the run here. Standish is 4 miles Windham is 7miles Westbrook 8 miles

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887. To whom this may concern,

     In our house we have “Dominos Friday” every week. I’m 8 months pregnant, we have a one year old, a 12 year old with terrible asthma and my husband who also has bad asthma. We have been quarantining since March 2020 and do not go to stores, in any public building and we don’t get to see family unless they have been quarantined for 14 days prior. To say the least, we have had to take this pandemic very seriously due to high risks to our family.

     Our outing of the week is going to Dominos every Friday in Rindge NH to get our pizza and have a pizza night. We do curbside pickup so we don’t have to go in and we have always had a great experience. The employee always comes out, waves, puts the food into the trunk and waves when done.

     This past Friday when we arrived, we sat outside waiting for our food for 10 minutes after the app had said it was ready 5 minutes prior to our arrival. As myself and my kids were waiting in the car, I watched the employees make pizza. I was very disappointed and disgusted by what I saw. As you can see in the two photos I have, two of your 4 employees working didn’t have masks on. The girl had the mask under her chin the entire time as she made the pizza on the left side of the kitchen. She was talking, making pizza, taking drinks, etc. Then there was a man walking around that side of the building talking to her, making boxes, putting orders together, etc. without a mask even on his face. I wanted to drive away as we are at such a high risk and that could be the situation that takes down someone in our household. On top of that, health code was clearly neglected and state mandates were ignored.

     On the right side of the building was a woman fully masked making food and a young man who was the one who brought our food out that was also fully masked the entire time. I’m praying that they were the ones who made our food.

     This is very disappointing and neglectful to the point where my husband and I have decided that after all of this time, we are discontinuing “Dominos Friday” in our house for our health and safety. I hope you handle this situation so that no one gets sick. This is a small community and it would be aweful to your lose business over two neglectful employees.

     Shannon

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888. your menu doesn’t show a description of toppings or a price. I WILL NEVER ORDER A PIZZA ONLINE. you need to have a phone number and a human being to take my order

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889. I ordered 3 of the 5.99 pizzas and 1 was burnt and another was supposed to be with extra pepperoni and was nowhere near extra. I have pictures I can send if need be. Thanks for your time

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890. I live in Belleville Illinois. I ordered from the dominos store located on 4000 W Main Street in Belleville. I have had multiple issues with this store and tonight I’ve about had it. It’s been almost 3 hours since I ordered my food and nothing. I’ve called the store and got no response. I’m hungry and pregnant. My husband is hungry. This is getting insane.

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891. Are employees handling food required to wear gloves?

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892. I ordered a 12 inch thin crust pizza with steak,mushrooms,extra cheese and garlic. I was charged $20. $5 for delivery. I received the pizza not very hot, and with not much sauce on it and the toppings were very scarcely on the pizza. I’m disappointed and feel I was charged a lot of money for a crappy product.store 8375 Fallbrook Ca

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893. Zach at Pawnee and Seneca in Wichita, Kansas store who is your manager is in need of customer service skills. Please call as soon as possible this situation needs to be addressed right away. 3166550723

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894. Domninos located in Hot springs Arkansas at 208 East Grand is absolutely the slowest pizza restaurant I ever encountered. It is located close to my home and the location is convenient but waiting for 90 minutes for a delivery or 45 minutes after you get to the store for carryout is ridiculous. I have had enough bad experiences with this store I now drive an extra 15 minutes away to get Pizza from another pizza place. Location doesn’t matter if the people and the experience absolutely suck.

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895. I wanted to file a formal complaint regarding a manager who refused to assist me and told two other employees that he will no longer be assisting me and not to call again.

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896. Your store in Cicero, Indiana has had multiple complaints filed with the health department for not protecting employees or customers from Covid. You need to put a stop to this unsafe practice now. Practice what you preach on your website and demand that they follow health department guidelines for Covid. I will never recommend this store nor will I do business with this store until this is remedied. Shame on leadership for allowing this to go on so long. Its terrible for those employees who are not being protected by their management.

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897. Was charged twice for my order

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898. Epf problem

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899. Good day I live in Starke Florida and use Dominos at least once a week. There is new Management . I have honestly never ever been treated with such disrespect as I have there. I made an order a week ago it was delivered and it was the wrong pizza. I called was polite and the kid that answered the phone said well I don’t know what you want me to do we are backed up so I don’t know when it will be delivered and hung up. Today again I ordered I’ve now waited 3 hours I called asked where it was the girl answered it’s sitting her been sitting here 30 min we only have one driver. I said it’s been 3 hours her answer was ok what it you want……no one should be spoke to like that. I will not be ordering ever again.

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900. My pizza had multiple bubbles and was ugly

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901. Took 2 hours to get delivery food was cold manager was rude not worth the 86.00 we spent

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902. Need to contact someone about a store manager.

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903. Today I purchased Pizza of Rs 565 order no302 from Saket PVR 2nd outlet in Market but quality very poor & they don’t give any bill also Lalit Pandey Mobile NO 880048xxxx

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904. Disappointed in my philly steak pizza

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905. I would like to let you know i am displeased to say the least. I go to the same Dominos quite often. No orobkems until tonight. I used the order tracker and it said complete. Well when i went in it wasnt complete. I had to wait for around 10 minutes maybe. I order online to avoid waiting. Well i kept getting its next out and of course it wasnt. The young man behind the counter finally asked about it and the smart ass pizza maker said what was it? He was told ham spinach black olives. Then a pizza appeared from the oven and he pointed and said there it is ham spinach black olives. Like it was no big deal. I have pics of the pizza. Spinach all bunched up in the middle. Crust burnt on the edges and not even cut correctly!

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906. Pizza is Terrible !!! Location on 15281 East Mississippi avenue Aurora co please stop the person that’s making the pizza there from making them it’s not right to pay almost 20 dollars for a pizza and get it made that way after not putting enough meat on the pizza I asked them to add beef and they did the meat was cold i had to put it in the oven to cook it again

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907. Today again your team annoyed my family
     Due to lack of work, these people stop taking orders in advance of the time line.
     This has happened many times before.
     We know that we are all going through a big epidemic.
     That is why you are also compromising with time, but some employees are taking advantage of this thing, who like to take orders before time.
     store close time 7:30 but Did not take my order since 6:50 minutes.
     IG complex, amidhara socity,near T.V.S work shop, dumbhal surat -395010.

     One of the most satisfying costomar ever
     Rakesh kumar .

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908. Hey Hamlin your PJ’s commercial sucks

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909. Sir I have previously written to your office before and someone finally responded and called me, however
     they promised to get right back to me and that has not happened . As I said before . I called your customer
     care line at least six times and they keep saying someone from the safety team will be in contact with me and
     still we. Have received no call. My wife is in pain and I am tired of her being ignored by the Domino’s pizza
     corporation when one of your people caused this issue and the store acts like its a big joke well sorry to say
     but its no joke and we now have a $400 a month car note we would have never had why you may ask, well
     it’s simple our van your delivery driver totaled was paid off and very taken care of . Now I am very nicely asking
     can we please be treated with dignity and respect we deserve and not like a joke. Your franchises are hurting
     people and they don’t care as long as they sell Pizza well sir there are more things important in life then just Pizza
     Our year has been ruined by a man who was on the clock driving with one of your company Placards on the top
     of his vehicle in a very reckless manner and received citations and caused bodily injury and the store did nothing
     at all infact the manager lady who refused to give her name laughed . I don’t find the humor in any of this.. How can
     one of your franchises operate like this.
     Thank you
     T.Davis
     (678)468-xxxx

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910. Demanding that every U.S. military General hears my story to perm. Ban Domino’s for delivering onto military establishments DUE TO DRUGS!!!!!!!!!!!!!!!!! Tampa Bay Inverness DEA and DOD been notified. THIS IS NOT A JOKE!

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911. Im not happy with the West Lebanon nh store 89 south main St..Very bad service a hour and half for delivery and then pizza was wreck wen got to my house . then had wait other hour and 20 minutes for a remake

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912. Morning. I felt compelled to contact you regarding your store on 10109 Lewis and Clark Blvd, St. Louis, MO 63136. The employees and the way the place is being run is simply unacceptable. My experience with ordering from this location was horrible. I ordered online and my food was never delivered. After waiting over an hour I called. I was told I can come pick it up or cancel due to the drivers leaving and no one was available to bring my food. I consulted with my significant other and while doing so I was hung up on. My significant other called back to speak with a manager. He didnt give me a chance to speak. He immediately started rambling. He stated the police was there 10 minutes ago and he was more concerned with his employees. He can have the pizza done in 20-30 minutes, which I can pick up, or give a refund. I asked were they going to contact customers to advise of the situation. He started rambling again. His tone was horrible. He accused me of yelling but my tone was the same throughout the whole call. He then said he couldnt give me a free pizza. I said, I never asked for anything free. I want to know how I can be accommodated. I asked for his name again, which I had done on several occasions while the conversation was going on. He kept talking over me and I couldn’t get a word in. After listening to him go on and on he finally told me his name was Mac. He said he would refund the money since I did mention I didnt want to pick the food up. I asked did he know who to refund since he never asked. He told me my name and order. Then hung up. I looked at the reviews for this particular store and they are terrible. This store needs new management, staff, structure, proper training, and I dont know what else, if anything will help. Its bad enough alot of nonsense is going on in the community. We dont need crappy food places that hire rude people that dont know to conduct themselves. It is unacceptable. When I go to other areas of business outside of North County people dont conduct themselves in the the way that the so called manager did of this Dominos. $22.00 dollars has been deducted out of my account. No food. He(MAC) told me it would take 3-5 business days for me to get a refund. I am outraged and wondering why nothing more has been done about this store, especially due to all the complaints about this store. All of this took place on 12/14/2020 around 9:00pm.

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913. On Friday, Dec 11, 2020, at approximately 7pm, I ordered online from the location @ Briarcrest Center, 1498 Wilcrest, Houston, TX 77042. When my order arrived, it was a pizza that was burnt. The quality check was done by an employee, Nima. Upon looking at my order, I then drove to the location to spk with the store manager. He wanted to give me another pizza. Instead, I chose not to accept another pizza. I had the manager to remove the charge from my debit card. The total amount of my order was $17.84. I also paid $3.49 for delivery. I am a school teacher and was very disappointed to have to receive what I did to eat then have to drive to the location to get the issue resolved. I would like for someone to contact me regarding this issue. Signed…..Domino’s Nightmare.

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914. Good afternoon.
     I had placed a order for delivery on 12/7 and received a burnt pizza. I called local office and was sent a replacement pizza, it was even more burned since the first one. I had to call the local office again to speak to a manager.
     This has been the worst service I have received from this local store. This has not been the first time I have received burned food. This is actually about the 4th time this local store has delivered burnt pizza. Is the pizza not quality checked?
     How can your drivers send a burnt pizza twice?

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915. Received bad quality pizzas and in cold condition.
     Delivery boy refused to deliver at my location.

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916. Good evening

     I am sanket patel.. I have to do job in dominos store, ahmedabad since last 2 month.. I have to complain about manager of dominos store … How can i raise my voice agains manager ?? How can i complain against manavar of store ??

     Kindly guide me .

     Thank you…

     Reply

917. We have never ordered Dominos before and never will again. Two hours later and two phone calls and a person on the other end of the phone that said “we are not taking any more orders” and hung up after we had placed the order and then called back spoke to a real person that said we will get your order to you when we get there. Called back again and canceled order and ordered from a pizza place that values their customers. This was the Dominis on Bethelvidw in Cumming GA. This is appalling. I can’t believe this is how you deal with your customers.

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918. My Dominos in Maitland, FL refuses to comply with the contactless pickup even though when I place my order online it says they do contactless pickup. They bring my pizza to the car but then make me sign a charge slip every time even though I gave all my info online. Please get them to comply with your national ads.

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919. I have been ordering from this company for years. I made an order September 1, 2020 at 1023 in Greenville Ms for a large taco pizza and an order of wings with a coupons my total was 20.96. I waited two hours on top of that they gave a puzza no wings and the pizza was wrong. So the young man said they would place my money back on my card. I been calling for 2 months now. I talk to different managers nothing has been done. I have been nothing but patience about this matter. I talk to the store manger Tuesday he said he would fixs it nothing done. I an very upset with this matter.

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920. I have been ordering from this company for years. I made an order September 1, 2020 at 1023 in Greenville Ms for a large taco pizza and an order of wings with a coupons my total was 20.96. I waited two hours on top of that they gave a puzza no wings and the pizza was wrong. So the young man said they would place my money back on my card. I been calling for 2 months now. I talk to different managers nothing has been done. I have been nothing but patience about this matter. I talk to the store manger Tuesday he said he would fixs it nothing done. I an very upset with this matter.

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921. I live in Statesboro Georgia where I was rudely hung up on and told that due to my last issue with the team that I don’t deserve to be treated with simple respect the employee on chandler road who’s name was Kevin . Stated that “whatever my issue last time was is the reason that receiving a burnt pizza was okay . I understand completely frustrations but however hanging up and being very rude isn’t professional and I will be following up with more management soon .

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922. On Nov 2,2020 I went in the Dominos on 1246 5th Street Mebane NC 27302 I had called in my order and they still made pizza wrong so they fix it While I was waiting a man came back and brought some wings back and said we didn’t order them no knowing that they were mines so when they finished with my pizza they gave me my order and found out they gave me the ones the man had carried out to his car and brought them back they were cold so l called and they said to bring them back but they know Ed that they were somebody else he to me ho call back in morning for managers call another number and talk to some one there never got call back so I turn over environmental health and will be talking to Lawyer about this issue unless we can come to a settlement about this issue because you got Covid-19 going on and it was contaminated with someone’s else germs he open them so you can reach out to me by phone or email about this matter 336675xxxx or bennettxxxx @gmsil.com

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923. Dear sir  on 18th Oct. 2020 i orders pizza using zomato platform ..bcz in my area  domnioz not providing delivery … Restaurant take order and payment done by upi but I have not received my order .Many time I contact with zomato for refund but he don’t give any support .And also says dominoz are manage their own delivers . And also says dominoz people contact with you but more then 20 days completed but still not getting any response from dominos side. So I request you please solve my issue ,I hope you solve it on priority.
     Thanks
     For same please check below ordering details .

     Order no-  185889xxxx
     Ticket raised no. from zomato side
     Reference no – 16824xxxx

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924. Sir me from ludhiana i ordered pizza from ur 32sec dominos pizza branch today pizza was not cooked probly whn i called in your branch mangar talk with me vry rudly very disappointing with your stalf member the person doesn’t told his name but me having his conct num and i am giving you 97803xxxx please take action other wise i will file a complaint coz he abused me

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925. Very unprofessional and sad behavior from Domino’s Pizza , Upohar Complex, Chak Garia, Kolkata. They have suddenly stopped taking orders and kept us waiting in front of the store for nearly 1 hour.

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926. I am santhosha achari my employee code is 672416 Bangalore.i worked 6 years and I was left the the job August 30th 2020 for some personal problem. I need a emergency of money so I left the job.but still I didn’t get Reema salary and gratuity.

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927. Want my payment refund from Dominos Pizza

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928. From last 2 3 month our store found off line so we are unable to order

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929. Your corrupt and shameless company has been selling my private information to other disreputable phone spammers. I spoke with my atty. He will take the case on contingency. It is illegal to sell my information without my consent. I’m gonna need $25,000 by next friday, or I can take it to court, and I will get at least ten times that amount. The website to turn off u selling my info is down conveniently. I azure you, I am not playing. I do know that I’ll never order from dominoes again since you illegally sold my private information without my consent. So 25,000 today, or please ignore me so we can go to court!!! EVERYONE DETESTS ROBOCALLS. Everyone has nothing but contempt for disreputable companies who sell our personal data to third parties WITHOUT our consent. I will give you 2 days before I tell my atty to start litigation against your corporation. I will win at least 250000. I demand that you never sell my information again. This directive is in writing. The meta data will show when you read it. The law is crystal clear about these matters. Selling private data without consent is a felonious federal crime. I will soon see your board of directors, the owner, and countless underlings hauled off to jail on the news. Do you think I am playing? Test your theory and get locked up! I will start my online, social media truth campaign tomorrow . I have irrefutable and immutable proof your corrupt corporation has been illegally selling private data from users without the customer”s consent….. I know domino’s hates litigation, being in the news etc. So if I get my check for 25000 by Friday next, all will be forgiven. If not, I will reveal this illegal practice on social media as well as the fbi and state and local authorities. I’m not mad atcha! But I will sue your company and get a huge settlement. I would consider 1 free pizza a week!!!!!
     Make a decision no later than monday, or I will move forward with litigation. My no. Is 435238xxxx.

     Reply

     1. So how did all that work out for you?? 🤣🤣🤣 Did u get $25,000 by Friday? 🤣🤣🤣 What did the FBI (LMAO) and state authorities do?? Did every employee get fired?? 🤣🤣🤣 Did ur atty get u $250,000?? 🤣🤣🤣 I bet Domino’s was SO SCARED by ur post!!! 🤣🤣🤣 This is the single most entertaining comment I have ever read on the interwebs!! I bet u still order Domino’s to this day and have yet to receive a dime!! 🤣🤣🤣

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930. I have ordered from the same Domino’s since this location has ordered I have never been disrespected by a manager like I have the past two weekends I understand that there is new people at this location New managers as well but when we spend over $50 a week in food and we don’t get the right food and then the manager wants to be rude about it because it was not made properly and my boyfriend is allergic to onions and every time he orders it has onions in it I am very dissatisfied this is the Walnut Grove Georgia location I can be reached at 678396xxxx

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931. Hello my name is Michael Kirby and I’m attempting to obtain my employment history. I worked for domino’s pizza located in Stevensville Michigan.

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932. why on tv you tell everyone that you can get a gluten free pie for 7.99. When i order they alway tell me that it 11.99. I order from 3 different stores and all charge 11.99. Say all tell me that no sell a gluten free pie for 7.99

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933. Dear Dominos
     My wife had ordered pizza on your website. She put in our address and phone correctly. After waiting about 50 minutes the delivery driver called our house. The driver explained that she couldn’t find our address. After going back and forth with the driver we figured out that the store from Mastic NY had filled our order. Unfortunately we live in Medford NY. About 15 minutes away. We then called the Mastic NY store and spoke to Sharku who claimed to be the manager. The way that manager spoke to my daughter is unacceptable. He was rude, unhelpful and very unprofessional. I am shocked at the amount of profanity and rude comments that came out of his mouth. I hope that we are responded to about this and that satisfaction will be served. We also paid for the pizza online with a card which cannot be refunded for three business days . The manager of Mastic was unhelpful and offered no assistance to solve the problem. I look forward to hearing back from you with an explanation.

     Thank you
     Christopher Toledo

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934. I ordered a pizza for one of my students as a reward for a goal that was met. As the payment was placed as pending, the pizza was not delivered. I was not informed that the home owner denied the pizza. When calling the store I was informed that they called me, which did not happen. When the manager came on the line he preceded to tell me about the policy of the company. Usually, a manager would ask what problems a customer may come across. Unfortunately, he starts to say he wasn’t here for 2 days. No customer wants to here that sob story. What happened to the managers apologizing first and trying to figure out the story??? They informed me my money will be returned in 2 – 3 business days. That’s great, but I can say the customer service is quite disappointing in store 3137!!!

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935. Please get rid of your ridiculous Covid 19 commercials

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936. 23 sep dominos mai oder kiya tha abhi tak mera refund aya nahi hai oder no 05 at colaba plzz give me my refund my no 9930168964 plz Mr Richard allison

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937. Where is my money I order today 4/10/2020 at 11:00 am I paid online but they cancelled my order

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938. Every time I order dominos from the same location they always manage to screw my order up. I’ve been kind and have been buying from domino’s for years wasting my hard earned money on the garbage the workers have thrown in boxes and left at my doors. Last week I ordered from you all for the last and final time. The fact that the store I order from keeps getting my order wrong and then blocked me from delivery bc I put “y’all suck” on the pizza box was a huge mistake on their end. It was a message to them since they could not get anything wrong for YEARS STRAIGHT. Now other family members can’t order bc why blocked the delivery from them. And since the workers at the location I will share later can’t get this straightened out I will be contacting the ceo PERSONALLY and if I can not work out something with him then you guys will be used for every penny I spent on the trash I didn’t deserve. The workers are always rude. And there was a few times I placed an order right before 12am And the workers each night called less than a minute after placing the order making excuses on why they didn’t want to make my orders EVERYWORKER SHOULD BE FIRED AT THIS LOCATION
     6525 hiram douglassville hwy ste M, Douglassville, GA 30134

     Expect to see me in court, bc I dont lose money and not get what I paid for for the last several years.

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939. It’s a Third class I recommend to all people pls don’t eat dominions pizza it was waste of money the preparation of food is very poor Nd the taste are also poor I will request to Domino’s plz take a action of ur store he was not preparation of good food pls Nd I will take a legal action as soon as possible my contact number is 981504xxxx

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940. I had a friend in town who order dominoes to my house. We got cinnamon twist, boneless wings & stuffed cheesy bread. The first order of food that was brought to us was cheesy bread with jalapeño and bacon in it, the cinnamon twist didn’t have icing with them and the wings just didn’t show up. When we called for the wings they were nice, and sent the delivery driver back out with the wings and sauce for the twist. When they got here with the wings and I opened them, they Weren’t boneless. When she called back to get a refund at this point because every single item we ordered was wrong. He informed us we could take the half eaten food back to him, never get delivery to my house to insure they don’t screw it up. I’m confused why I can’t get delivery because they can’t simply do their jobs.

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941. I had a friend in town who order dominoes to my house. We got cinnamon twist, boneless wings & stuffed cheesy bread. The first order of food that was brought to us was cheesy bread with jalapeño and bacon in it, the cinnamon twist didn’t have icing with them and the wings just didn’t show up. When we called for the wings they were nice, and sent the delivery driver back out with the wings and sauce for the twist. When they got here with the wings and I opened them, they Weren’t boneless. When she called back to get a refund at this point because every single item we ordered was wrong. He informed us we could take the half eaten food back to him, never get delivery to my house to insure they don’t screw it up. I’m confused why I can’t get delivery because they can’t simply do their jobs.

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942. store #1909 on 3/18/2020 @ 10:53 pm we ordered a medium pizza hamburger and onions pizza and a chicken and pineapple pizza along with garlic bread and one order on lava cakes our order was delivered to us at 12:42 am. the hamburger pizza was hard and burnt col, the chicken pizza was undercooked, bread was hard on the bottem. attemted to call the store no answer it was closed. Today 3/19/2020 attempted to call again was told no manger until 4pm. We support our restraunts durnng this trying time as we also except the best in our meals this meal was unexcuseable and non dearivalbe to my family. {Please take the time to see that a refund has been made to my account. phone on account 612 816 xxxx name on account Yarie Kahl. you can reach me at 612 434 9518 as I am the mother and the person that pays for the food thank you Jamie Kahl

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943. please stop the commercial with the guy dancing in his underwear.it was cute the first 100 times I saw it but it doesn’t make me want to rush out and get a pizza. its been on at least 10 times in the last hour and a half.please STOP!

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944. Hi! I’m a long time customer of Dominos pizza, on this very day Jan 5, 2020 and at this time 11:00a.m. I ordered 3 pizza’s and 1 of them was not right. I’ve called ASAP to get it corrected but waited for hours so I decided to call back they put me on hold and I called back the same thing happened they put on hold. I’m so done with the dominos on General Meyer in New Orleans (Algiers)

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945. How do I contact you by email or live chat? I have tried the Headquarters phone number but I am unable to get through to a real live person in the weekend.

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     1. I know how you feel, I tried to contact by phone and you wait and wait and listen to that annoying music.

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     2. I have been calling the dominoes in Green Cove for the last hour they pick up and they are hanger up no one is answering the phone or anything they keep putting on the music and then hang up and call again do the same thing they’ll pick up you can hear somebody pick it up but they don’t answer then they just hanging the phone up this is sad they need to do better

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946. Hello,

     I wanted to say that I’m a huge fan of your company.
     I’ve been a long-time customer, can’t imagine going anywhere else for pizza. I know a lot of folks probably mail you to complain, and it can be tough responding to those. I thought I’d add a little sunshine.

     You’re doing great work, it’s appreciated in our house and I want to say thanks.

     Because I’m such a fan, I thought that maybe you can help me tell and show others of your goodness.

     My family is having our annual family reunion soon and I would like to know if you could provide me with promotional items, samples or coupons that I may share with my family members, that they may see what I already know and appreciate about your company. Any items that you can send me will be greatly appreciated.

     Thanking you in advance,
     Sheryl Hardeman

     Reply

     1. Hope everything is well when and If you read this email
        I am not the type of person to complain to Corp but I think your office should focus on this specific store in Miami Fl 1105 nw 22ave. Closing hours are at 1am Any time you call them after 9pm their system is down ( Coincidentally) every time. The customer can not place an order over the phone they must show up in person or must place the order online. There are still customers worldwide that are not internet friendly and very old fashion and like quality customer service and assuring they are getting what they asked for. With this being said I thank you guy’s for your service.

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        1. Stores experiencing high volumes during busy times will be unable to answer the phone. KAREN

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