Fedex Headquarters

827 thoughts on “Fedex Headquarters”

1. Never in my life have i been talked to th4e way i was talked to by customer service by three employees in three locations 1. India 2, Caribbeans 3, America. Told its the holidays and resuing to let you speak with management then bluntly hanging up and being told to deal with it. as a company using the holidays as a reason to not do your jobs is upsurd. Rude and uncalled for. will be filing with the BBB. Frederick w. Smith get your employees retrained not the way to run a company.

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2. I can’t stand it when I call the 800 number and the only thing I can talk to is a stupid automated machine. It’s getting sooooo impersonal it’s sickinig!!!!!!!!!!

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3. Your delivery personnel are careless
   I have a delivery box for my deliveries. But your drivers constantly try to put them on top which has a slanted top, Which then, the product slides off and damages the good inside. example case of prescription, dog food, which is not cheap. Or else they leave it on the front porch, I mean on the edge of the front porch where it’s not even under cover from weather . Even have video of recklessness

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4. I Jonathan recently shipped a package to French Guiana but subsequently requested it be stopped 2 hours after the tracking number is 27916234xxxx I called and got a case number C-8508xxxx only to find today 10/24/22 that package was delivered. This means I am left with a bill of 347.19. I would like to know how do settle such a problem I am willing to come to a compromising solution.
   Yours in business
   Jonathan Creavalle

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5. your delivery person apparently cannot read. We have a sign on our all glass front door to our porch saying all packages be delivered to side door. Because this delivery person did not follow directions my husbands prescription was stolen. Last night while I was takinf out our garbage I found my prescription eye drops on the front steps.

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6. I have an issue that requires your attention. I have a AGENT Jerry McConnell with CDBG who is tell me that if I want my certificate stamped for my money from them, I have to pay FEDEX. $3785 in giftcards before they will deliver my certificate and money . What’s going on. I need an answer now. He said FEDEX is waiting for me to send the gift card now

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7. I received wrong package that is not mine! FedEx has not yet picked up the package.

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8. I need my wage information for my SNAP benefits i have three small children we have no income please help us

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9. I ordered 1 chair from Amazon, accidentally. I rec’d 2 chairs. I was texted my return was app’s and I would receive the cost of the chair minus shipping and taxes. I did not pursue any other info. There was a shipping label and tracking # on the bottom of text I did not see. I took 2 unopened boxes to go Fed-x. The only labels on the boxes is the labels where product was shipped to me. Company refuses to refund the money without a tracking number from fed,x. The girl who accepted the boxes from me did not ask me for anything. She just took the boxes and said you don’t owe anything. Company refuses my refund unless I can supply them with that number. irl at Fedx says she can’t go back and supply me with the tracking number. Since the only label on the boxes was from shipper to me why weren’t the packages returned to me ? Help!

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10. I have had delivery problems with FedX for years in my development. I have called and complained numerous times. I am now contacting the companies I order from to change from FedX shipping to any alternative shipping if applicable and if it will no longer order from that company. I have pages of complaints I would love to send to a corporate office email if someone could give me an address.
    Thank you.
    Mary E Crandall (Lisa)

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11. Grand Jct – CO – you have a contract with Springfield Inc to ship warrenty products to the factory. The local Fedex locations will not ake the package with the lable you provided – 2022-08-23 – RMA – 565225 – SF -A – Indates they do not understand why? Nor do I? I spoke with a Fedex rep via your customer service # and got nowhere. Why will your Colorado Fedex take the pakage – NO BILLING BAR TAG FROM FEDEX – NO GUN PERMIT FROM SPRINGFIELD ARMORY – Springfield says you do not need that informattion! Please respond – 970-314-xxxx

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12. My waybill- 8173 0859 xxxx. It’s not delivered but FedEx tracking shows delivered at home. My brother didn’t get the package. I am afraid FedEx Dhaka office is frauding my brother. What is my next step?

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13. I feel I am being scammed, fedex did not scan a package that is now being viewed as never sent by the shipper . Usps says they have not received the item from fedex and seller says fedex will ship overnight but my tracking number still says label created

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14. Hi, to whom ever is in charge; I purchased an overnight delivery on August 10, 2022 for delivery on August 11,2022. I tracked my package and it arrived in Mesquite, TX. at 6:39am on August 12,2022. Please give me some feedback. I was hung up on by a gentleman who wasn’t concerned with my situation. I requested to talk with a supervisor and he hung up on me

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15. Terrible delivery service. They have lost a package- I consider it lost when it has my address and it’s delivered down the street. Took awhile to ask around and find it Delivered one today. I heard something hit the sidewalk outside my house. They had thrown it up on the sidewalk. Waiting for another one and I dread where it’s going to end up. Why can’t you be like UPS? Very considerate in our area.

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16. To Whom It May concern: my name is Lynn Johnson, I live at Parkview of Ellicott City and Howard County Maryland, my phone number is 443-2211542. I am a concern customer of your contracting delivery company FedEx. I have been using FedEx for ten years. At that time your services have been excellent. But, and the last year and a half the service has diminished greatly. I don’t know whether you have younger drivers or drivers that do not give a heck or they just doing it for a paycheck. But I made several complaints to the FedEx office the complaint department I spoke to your young man named Mark who was very concerned I asked him at that time do they have a roll call like the police department where they go over what they’re supposed to be doing where are they supposed to be, Etc. Mark answers yes every morning not by him because he work on the express services. My complaint is on the ground services. Not only are the drivers continually leaving the package on the bench in the vestaville and the Sun , but also leaving packages in the lobby where they can be stolen and packages containing medicine medicine that need Refrigeration. This is not my first complaint check your records find my name my address my telephone number won’t file for about five complaints. I truly hope that these problems are rectified this is a senior community people from 60 years old to 100 that cannot come down for that packages not only are that you owe but also they are sick , and wheelchairs, walkers, canes, Ojo come over the apartment years old leaving the

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17. I observed 2 FedEx delivery personnel deliver 2 parcels on top of the apartment mail boxes in the mail area. Security tried to advise about leaving parcels with front desk or with a security officer, as there has been mail dropped off in that manner causing loss of mail. It turns out one parcel was addressed to me-a replacement card from a pickpocket that occurred in front of my apartment building. This the reason I am stressing that deliveries be handed over to security. Had security not seen the delivery in progress from the distance, I would not have received mail more than likely. This is not the first instance. Louisa Flowers apartments at 515 NE Hollladay St Portland,OR 97232 is a hotbed for mail theft. Please advise. Thank you

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18. Regarding tracking numbers 275709644326 my package has been Heuitt tx for almost a week I’m waiting for a refund from Walmart because I had purchased a Traeger barbecue from them and had it delivered and returned three times now the first two times I had a gross negligence your delivery drivers kicked it off of their delivery truck and destroyed the body of my barbecue I have made a report to your shipping manager in Webster Texas and I don’t know what’s happening with FedEx but I always held you in the highest regards because of your employees but I don’t know about now every time I call it seems like they’re blowing smoke up my rear end and nobody seems to know what they’re doing if I can get some help or talk to someone in corporate I would really appreciate it this issue needs to be resolved as soon as possible thank you very much

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19. My name is Scott cochran. I was employed at FedEx in in lima ohio at the p&g plant. I was a temp. I was working a voluntary 12 hour shift on a saturday when I was assaulted by a FedEx purple vest named melissa. She spit all over me while yelling at me at 6:20 am for using my flash light to inspect a trailer. The same flashlight I was told was my responsibility to to supply for the purpose of doing my daily forklift and trailer inspections. She said it was against the rules to use a flashlight and went so far as to say everyone signed papers stating they would no longer use flashlifhts.i tried to explain that I had never signed any such paper and never even heard a conversation about a flashlight ban.when I tried to bring to her attention that she spit on me she threw her hands in the air,ignored me and walked away. I brought this to my leads attention(Teresa opper). While talking to my lead another purple vest name Eric humiliated me in front of everyone in our preshift morning meeting. Teresa Hopper took me to the office manager Chris. I explained what happened and was told by him that there was no such rule as that and no one had signed those papers but yet nothing was done about her spitting on me. She did it again to another employee (Josh opper).at that point it appeared to me that FedEx codons this type of behavior from their supervisors so I felt it best for me to remove myself from that situation before it happened again. I absolutely loved being a forklift operator for FedEx and it saddens me deeply to have been treated that way. Thank for the opportunity to work for fedex I truly did enjoy my job and was working very hard to become daily top loader.i do feel that something should be done about. Melissa she is on team 1

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20. U have a lawsuit going against u barry rest vs fedex i got info to end this lawsuit

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21. PACKAGE WAS SUPPOSED TO BE SIGNED FOR ON DELIVERY. DRIVER LEFT THE PACKAGE ON THE FRONT DOOR STEP AND THEN FORGED A SIGNATURE. CONTRACTED SURVICE WAS NOT PROVIDED! COMPLAINT 0623700117 FILED! NO RESPONCE FROM FEDEX. REFUND FOR NOCOMPLIANCE WITH PAID FOR SERVICES BEING DENIED THROUGH THE COMLAINT LINE. MY NEXT ACTION WILL BE TO SEEK LEGAL ACTION AGAINST FEDEX IF NO RESPONCE RECEIVED. PHONE #92074xxxxx TO RESOLVE THIS ISSUE!

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22. Hello, We have an office on Marco Island FL 34145 and for the last several weeks our FedEx driver has left our packages outside, the boxes are left out on the sidewalk. One of the packages was a $10,000. piece of equipment which required a signature. Obviously there was not signature for the package, luckily another tenant in the building told us about the package. Also as you know if pours every day in Marco around 1:00pm. All of our Costco orders were left outside. Can you please explain why our packages are being delivered to our office. This driver is lazy and needs to find a new job. A very unsatisfied customer.

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23. We have lived in the same house for 12 years. We are still getting packages for the oil company down the street!!! I want some some to come and pick it up and take it to the right place.
    251 East Main Street Glenville 56036

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24. package tracked to Greensboro NC arrived Thursday June 16th was suppose to be delivered in Wilson NC on Friday. Getting run around with Greensboro Fed Ex

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25. Iam doing projecti in lv,nv, need a old fed – ex truck just the body shape of a truck no engine in Las Vegas nv. Can you advise

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26. I sent a package containing two cell phones and two watches to a friend working i Nigeria and it was detained in your fraud dept and they won’t snd It back to me case number 301470. Please get it sent back to the shipper Judith Cameron
    Me

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27. Solving an issue is so difficult with FedEx. I’ve been over 3months now and still not resolved

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28. An employee at your warehouse in Sherman, Texas worked over 20 years left and came back. He died this past week of a massive stroke at the age one of 39. His mother is being told he has no benefits. Even if that’s true an you guys help this mother out? You certainly have the means. She needs help as her daughter Angela in her 30’s is in a nursing home with complications from a stroke.
    Your employees name is Robert McMahon and his mother is Bennie McMahon oink Savoy, Texas. Please help this mother as her son served Fed Ex well.

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29. I placed a online order on the 12th pd extra for 2/3 day shipping FedEx did show up with my Walmart package but not another package from another company then sent update it wld be here at 430 and changed it to end of day yesterday I sat and waited til 8pm no one showed then at 930 pm sent it wld be here today by 430 around 2pm FedEx pulls up turns around in parking lot without getting out and leaves I called FedEx they assured me it would be here by 430 then 5 mins later I get a update txt saying it wld be tomorrow none of this makes since and I spent extra money for fast shipping the driver was at location but never even got out I am outraged 2 days in a row they show up but never got my package and I’m sure this complaint will be as useless as my calls FedEx definitely has a problem that no one cares to correct and after 2days of this I apologize isn’t enough

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30. In the building where I work there is no AC break room and their they are not enough fans to go around I come in early to set up my area and set up my facers with fans to make sure no one has a heat stroke cuz someone fell out yesterday and I had a manager to come take the fans away from what from the area that I set up for my facers and told me he did not care if I fall out and also swear at me and said he did not give if I fell out cuz I told him that I also fell out earlier last year and I felt faint two days straight last week when it actually hit ’90s down here in Georgia and I don’t think a manager should be able to tell somebody they don’t give a f about them that is negligence and a beautiful power in my opinion!!!!

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31. I sent a FedEx envelope from a FedEx location in Allentown to Houston, TX on June 6 to be delivered on June 10. The envelope has not been delivered YET, Monday June 13. This was very important as my Grandson was killed in the Astroworld Concert on November 5 and this condolence needed to be received by his parents, my son and daughter-in-law no later than June 10. WHY AND WHAT ARE YOU GOING TO DO TO GET THIS DELIVERED? Tracking # 274053873888

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32. A delivery window of “by end of day” especially when end of day isn’t specified is NOT acceptable. Even the lamest alternative service offers a frame like 9am to 1pm or 1pm to 8pm, so I don’t have to be wasting a day waiting for a delivery that gets whisked away at the slightest delay responding to the driver. Amazon actually shows you a map of the drivers progress and how many stops remain before yours. Had I known the shipper was using Fedex I would have paid THEM to use an alternative because it would have been worth my time. I;m tired of the corporate apology while you feel free to abuse customers and nothing changes.

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33. I am the Public Safety Manager for Hidden Valley lake, Ca. One of my patrol Officers stopped your employee (Elijah Basem Baqleh) for speeding (43 mph in 25 mph zone). Normally we would process the cite in the amount of $180.00 dollars, however being it’s a Fed-Ex van (California license # 26022F2) we felt it was more appropriate to make his supervisors aware of the situation and please tell him to slow down (25 mph) within our community.

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34. To all of the above and whom it may concern, please feel free to forward this email

    I have called fedex several times regarding recent issues I have been having recently witjh fedex driver I have been living at my residence since 2007 and have a business out of my home I am 62 years old and my husband is 65 and we both have health issues You have the most incompetent staff I have ever dealt with in my life time !!!! Last week I did not receive 4 packages that says they were delivered Overstock opened a case # with you #C68332908 and told me some one would call back and they also told the person they needed to call because it was regarding several packages I received no call back however I called fedex back myself and reported other tracking numbers to add to the same case # which when I called them again they had no record of I am tired of dealing with fedex incompetence the driver that did show up seemed to be under the influence that probably would explain why a couple of my packages were found on SLOPE ROAD where a Melissa lives all weather damaged The community here is mostly summer homes so most of the houses are empty until someone comes for a weekend With all my health issues I have been on the phone with 4 different company’s Overstock , Cabela’s , and Amazon regarding missing packages that say they were delivered and were not and am overwhelmed and very FRUSTRATED with GOOD REASON, As I stated earlier I have been living here since 2007 and have a business out of my home and receive several packages a week from fedex and several from UPS and never had missing / saying delivered packages before, I am extremely upset and want this issue addressed and need someone competent that I can speak to regarding this issue I have spoke too many representatives who you can’t understand what there saying refuse to speak into the phone or spell out a word if I can’t understand what they are saying I have to repeat hello hello is someone there so obviously they are putting down the phone not recording tracking numbers or the issue I spoke to a Eunice a Vannessa , Christy ?? and an Ann No body had the list of tracking numbers that were reported This is a small community with about 300 houses I am concerned about the driver you have hired that is putting this community small children and pets in danger I am reporting this to our Police dept so that they are aware you are hiring drivers under the influence I am also reporting this to our association and our Town Clerks office I need someone contacting me in regards to this situation ASAP my contact number is Below I just received a phone call from Tiffany who also is unable to help me however promises to have a Superior call me back I also need a direct line to call if I have an issue in the future because I refuse to go through your customer team anymore which is doing a number on my health and high blood pressure If any one is hurt regarding YOUR DRIVER you have been NOTIFIED Several times so you will be opening yourself up to lawsuits if this situation is not rectified

    Thanks

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35. My name is Karen smith I mail a package off on 5/7/22 an no one can tell me where my package is tracking #272851941907 can someone please call me it is important

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36. I am requesting to be paid for my 4 day’s wages at the Redmond warehouse who have fail to pay me.. I worked so hard to earn $358 loading those containers that were assigned to me. Have empathy and pay my wages. It took me a lot of energy to do that and yet in the end they fail to pay me?

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37. I got email from y about two packages tracking number is 29194772

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38. Today 5-12-22 at 3:17pm I was driving West on Lindner Ave to a 4 way stop at Lindner Ave and Pennington in Mesa Az. A FedEx vehicle was coming from the East and failed to stop at the stop sign. I shouted from my car “there’s a stop sign there” and the female driver responded by flipping me off and although I couldn’t hear her it appeared she was saying you” to me. I don’t appreciate her response nor do I like the fact there are schools and children in the area. If she runs the stop at this intersection how many others does she ignore? I wanted to let you know before I post publicly about your driver.

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39. 776909651242, 106244286430 and 774881009611, I Need BOE of these ship ment numbers

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40. My name is Christian and I’m an employee of the company that is supposed to be trust worthy for customers and employee but for some reason loyalty went out the door so I will be punished for writing this. FedEx spends so much for technical equipment like the camera so quit having camera talk back to driver when it’s a distraction and understand it’s for insurance reason. I’ve been here working for this company almost 2 years and I’m a swing driver and I’m already looking for another job because you guys don’t stay true to employees and management doesn’t either except to make you CEO happy and the district manager kisses to make you all happy but employees. I would love to see THE CEO show up at Parkersburg WV without anyone knowing and start seeing your business in action without management knowing and start from there. I have done the course for management and my manager keep me down from getting signed off cause of piss poor management worried about people above cause they are not an driver. This company worries about camera in vehicles what about the work place where management brings their on kids in to watch all day and their pets so what about employees bring their kids in. You only get what you want to hear and to make you and stock holders happy and needs to stop and worry about employees. If for some reason FedEx Express CEO gets this you can call 304-904-xxxx without me being a possum to lose my job cause of management.

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41. my boyfriend and i was ran off the road by a fedex driver

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42. Gifts were not delivered today

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43. My package containing vital medication was addressed to my house but delivered to my neighbors house. I want to inform the delivery driver of this mistake but the automated customer service line is not helpful. After providing my RX number and choosing an option that finally allowed me to go to customer service, I waited for four minutes of empty air and it threw me into a survey and hung up. This was the Cody, Wyoming FedEx thru Walgreens. It would be helpful to have the customer service option after entering the RX.

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44. Paid for overnight service from DC to Albany Georgia. The package was to be delivered by 10:30 am eastern time to Albany Georgia. The package has not left the Hub in Memphis. Highly disappointed with this service! Will not recommend this service to my worst enemy!

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45. FedEx might as well be a circus at this point. As it stands I have had no one help me, have had no one give me a straight answer and I am sick and tired of dealing with the mindless apes on the damn phone.

    The short of the very long story of this is I ordered something over 200 dollars, that is TWO HUNDRED dollars that they as in FedEx. As in the people responsible for MY package that I paid for THEY destroyed. FedEx RUINED my package and never delivered it. They just threw it out, they got rid of the evidence of their screw up. And as per their procedure I went through the claim, got nothing, did it over the phone, got nothing. I have gotten several different answers, and now the most recent one is them telling me that it’s the SHIPPERS fault when they ruined my stuff. It’s the fault of the shipper, it’s not the fault of the buyer. So why are these CEOs worth millions telling me to get a refund from the party who used their services to ship, to pay for damages HE didn’t do?! All I wanted was a refund and that was it. And as it stands it looks like they are stalling till it expires. Do not use FedEx.

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46. We have a sincere promblem with FedEx. We are a small company dedicated 100% to FedEx however, we don’t know anyone to talk to? We do about $600,000/year with your company. Our representation here in
    Knoxville is horrible. Iwould like someone to call me at

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47. 10 th time my packages are being thrown out of truck on the grass 300 ft from my porch soaking wet

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48. My package has been sitting at a Daytona Beach office since 4-12-2022 9:41pm and scanned everyday since after 8pm as being there and never once out for delivery. I know that the address change was made on April 21, 2022 from 9 Juniper Dr to 8 Juniper Dr, my question is why did my and still sit at your Daytona Beach office when they delivered the 1st part of my order to 9 Juniper on 4-12-22 around 12:41pm, my neighbor called me to let me know and would let me know when the 2nd half of order arrives. I would like to know why the order sat in office from th 12th to the 19th without being scanned as “OUT FOR DELIVERY” since the night it arrived on the 12th of April. They told Chewy is was due to address which is a crock since they delivered to 9 Juniper that same day it wasn’t until the 20th that they were called by Chewy to inquire about my package and said they would make the change then for delivery on 20st, Guess what it was never updated until today 21st and will take upto 48 hrs which makes my delivery next Tues maybe! This is meds for my dog who is now 2 weeks over due and as I told Chewy my business will not return until they have more options for shipping as your company is worst then the US POST OFFICE under DeJoy! You can’t get any worse then DeJoy’s leadership it’s all about the bottom line not you customers or vendors who depend on you for service. I WILL NEVER USE FEDEX ONLY UPS.

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49. How do you sleep at night?
    You hire people for part time positions, 4 hour shifts at minimum wage, in an industrial area where there are no public transportation, and seems them home after less than two hours without payment for the balance of the short shift? How is it ethical to treat low wage earners in this manner? Most have to travel near 1 hour to get there to work less than two hours!!? This is abuse of underprivileged workers. It would be bad enough if you cancel the shift before they wasted precious time and cost of transportation to get there. It’s there no concern for your low wage workers?Come on FedEx, do better!

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50. Hello I’m actually a former employee from the Ocala Florida branch.
    I never did get my W-2 from last year, which I’m sure was lost in the mail as I’ve moved about.
    I did not know until recently that I could contact you for a copy so I am trying to do so.

    I would need to update the mailing address where it would be sent as well

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51. We are going to take the entire austell location down. Hundreds of casualties.2 days

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52. My name is Elizabeth Griffin. I just moved to Georgia and got the worst service with FedEx. FedEx came to my complex 4 times as I was able to see. My shipment was supposed to arrive today. I call FedEx over 10 times, rude service and no help. I have guest from out of town who I now have to purchase blowup mattresses for. My tracking number is 271849796783. I am disappointed with the service. Will not be doing business with your establishment. Staff is a disappointment.

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53. i HAVE A COMPLAINT ABOUT YOUR DELIVERY PEOPLE. THIS IS THE 2nd.TIME THAT THEY HAVE DELIVERED MY ORDER TO MY NEIGHBORS HOUSE. I AM 70 UEARS OLD AND HAD TO GO KBER AND GET 3 BOXES—ALL OF WHICH HAD 40 lbs. OF CAT LITTER IN THEM. MAYBE THEY SHOULD PAY BETTER ATTENTION TO THE NUMBERS ON PEOPLES HOUSES AND LAWNS!!!!! I HAVE ONE ON MY HOUSE AND A LARGE GREEN SIGN ON MY LAWN THAT I GOT FROM THE COUNT WITH THE NUMBER ON IT!!! I HOPE YOU WILL ADDRESS THIS PROBLEM WITH YOUR DELIVERY DRIVERS. THANK YOU

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54. Waiting for a laptop. Was scheduled for delivery on Saturday 04/09/2022. Did not arrive and rescheduled for Sunday 04/10/2022 never arrived . Today the your website states no delivery scheduled. I have no communication after numerous calls to FedEx. Tracking number 563922943667.

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55. company that sent package said it was to be delivered Wed 4/6. It is not being delivered until 4/8 because it has been handed over to post office which received it at 5:46 a.m. but they can’t deliver it until the next day. Local Fed Ex office is only 4 miles from our house. Terrible service on Fed Ex part and post office.

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56. Trying to reach Amy Davies regarding a retaliation termination at FedEx ground in WV. Can’t get anyone there to give me her number even though she told me to call her if I needed her and that Cole and out HR manager could give me her number

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57. I have an ongoing problem with the Fed Ex delivery driver. They are a contract employee. Who can I speak or write to in order to rectify this?

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58. No communication at all. I have tried to contact 3705390 @fedex.com four times with no response. I have emailed the CEO of Fedex, no response. Trying to clear 776410128160. Can’t get help anywhere.

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59. I am unable to solve this delivery and need contact with the corporate office

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60. Mr. Smith I sent a letter from east peoria.il 61611 to Gorizia, Italy delivery. on 3/9/2022 paid 87.05 for a 2 day guarantee del. On 3/11/2022. When I called to see what happened nobody knew where it was.the next time I called they said it was in Tenn. I asked why was it there they didn’t know. I called a few days latter, still no del. I asked if there was weather or covid issues they said no its an operational problem. It was del. On 3/21/2022. I called for a refund. After having been given 3 #’s beside my tracking number including a international # now they stated I wouldn’t be getting a fefund do to covid staffing and weather problems.i sent this letter thru uses which they gave me a GxG international Air Waybill with usps and FedEx international delivery by FedEx on it. Here are are my #s tracking 8326821823 then 898326821823en then international refund claim # C-60951926 then usps escalated #37418765. I’ve reached out mutable times with over 3 hrs on the ph. I’ve been on hold and handed off way to many times. This why I’m reaching out to you Mr.Smith. I almost forgot the third excuse was they stopped all refunds in Feb. 2022. And I couldn’t get anyone to help me with an appeal I got handed off each time and never helped. My name is louie Ervin 233 fairview ave. East Peoria.il 61611 the letter was sent to Gorizia Italy 34170. I don’t use e-mail. Ph.309 696 xxxx. Have a Good Day,Louie.

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61. I just had The roses experience ever with my package l delivery the representativLie too weeks The service was unacceptable at all costs

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62. Kinkos @ 4201 S Noland Rd, Independence Mo 64055 paper cutter is SO dull. Staff member Mike told me me a new blade cannot be put in it & that’s just how it is. I will drive to Lee’s Summit 30 minutes away & use theirs. It is sharp. Very frustrating & employee did not give 2 hoots about helping in Independence.

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63. There Are Some People In The Fedex Tampering With And Messing With My Packages And Refuse To Deliver My Packages To My House!

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64. I want to file a complaint against Federal express. I do not lime getting packages delivered from your company they have left my stuff at the end of my road. Which I live in the country. So I have no idea where my package is. I have had them left at the end of my driveway and they have been stolen. Even though I have complained before and told them to stop doing that. Obviously it doesn’t matter what you say or who you talk to they do whatever they want. I have made several complaints with the company using fed ex to let them know I never know if I’m going to receive my package. So this is my last resort to file a complaint with you and I hope you will listen to my complaint and do something about it.

    Thank you I hope to hear back from you on this matter

    Kathy

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65. You havemy address wrong is not 5548 my address is 5434 85th ave.

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66. I work for Phillips 66 and we had a package that was supposed to be delivered 2 weeks ago. It was delivered to the wrong address. The package was then picked up from that address and taken to Earth City Missouri. Nobody even knew where the package was for over a week. Its a 45,000 dollar piece of equipment thats very important to our facilities operation. Every day its not in our possession our company loses money. Every attempt with customer service has given us no results. At this point im just wondering if we should get our legal team involved in order to pursue the funds to replace the machine. The tracking number for the package is 56269767xxxx

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67. i would like to know if you have a delivery driver he claims he drives from fedex . his full
    name is christopher stewart vantassel address 639
    county highway 55, blountsville alabma 35031. he charged me $500.00 to deliver a package to me . but
    he is refusing to deliver it too me unless i pay him another $200.00 more for something about his kids. he
    is claiming if i don’t send him this money for his kids i will never recieve my package. to me he holding my
    package as hostage or ransom. after i paid him the $500.00 for deliver. and do you always allow your drivers to charge what ever and to hold and treat people
    this way. the first guy who was suppose to to deliver this package to me was paid $300.00 but handed it over to christopher vantassel , the first guys name who drives for fedex name was terry rockwell was force me to sending hundreds of dollars for repair work on his fedex truck and still i never recieved my package . so do you allow all your drivers to treat and hold customer packages for ransom and charge what ever they want. and what fedex going to do with this issues.

    Reply

68. Fedex delivered a package today, I saw the driver look in my mailbox before he brought the package to the porch. There was an outgoing piece of mail with a check in it in the mailbox. I don’t know if the driver took it, I hope not. Customer service refuses to help me.

    Reply

69. Why am I being charge 250. To receive frm Dwayne Johnson by fbi 4 times I should of got it last yr

    Reply

70. I sold two swimming pool filters on eBay and was shipping them through FedEx I printed the labels took them to the Clarkston Washington shipping department they called the regional they called Spokane Washington gave them the PO number and told the driver to except them at the warehouse then they sat at the warehouse for almost 2 weeks without being scanned in to the system or showing that they were ever dropped off the purchase or canceled order I had to refund him over $1500 and now eBay is charging me over $300 for the shipping and whatever else for the rent after the refund to the customer because it looks like I printed off the labels and was trying to rip him off when I drop them off at the shipping place and they never scanned them or anything the drivers name is Matt I need somebody to try to get back a hold of me so I can send them the emails to show them the stuff because they lock my eBay account so now I can’t do anything on it and it looks like I was just trying to steal from the guy and it’s really frustrating

    Reply

71. Package not delivered. I received a text on Saturday indicating package was delivered at 2:07 pm I was Home I Didn’t receive it.where is itzv

    Reply

72. 06DEC21 consignment was booked complying the all documentations process advised by FedEx office in Manila. At no point of time at the acceptance of cargo, FedEx office in Manila asked for commercial invoice to attach with AWB nor they advised that at destination, commercial invoice would be required for clearance of cargo.

    2. 10th Dec21 call received from FedEx in Delhi to complete KYC. At this time too no one advised that commercial invoice is required.
    3. 11th Dec21 – KYC completed by consignee and confirmation received from FedEx stating that KYC received in order, FedEx staff would contact us.
    4. Thereafter emails reminders sent and numerous phone calls made to FedEx call centre but all in vain.
    5. In response to our reminders, on 20th Dec21, received email from FedEx staff Bhupendra Kumar stating
    quote
    We have received complete documents & same has been updated
    Shipment will be processed further for clearance
    Kindly contact on 18002096161 or [email protected] for further status
    Unquote
    6. Again no response from FedEx after this email to our reminders sent or phone calls made to FedEx.
    7. Till 6th JAN2022, no information/ response from FedEx to our emails/ phone calls.
    8. 07th JAN22, when we called FedEx call centre, we were advised to provide commercial invoice. Commercial invoice requested was provided immediately on the same day.
    9. After 22 days of long gap FedEx staff Shashank Mishra enters into action and sends email on 29th JAN22 requesting for itemised commercial invoice.
    Here point to be noted that while responding to our email FedEx Staff neither mentioned about their previous emails sent to us nor they attached any of his emails which Rajeshwari (FedEx staff ) claims that FedEx sent emails to us.
    10. This is really surprising that FedEx staff Rajeswari in her email dated 21FEB22 to us provided below synopsis
    Quote
    11th December,2021 – Shipment arrived at New Delhi custom and held for clearance. KYC is received.
    13th December, 2021 – Query raised for the need complete commercial invoice
    14th February,2022 – Awaiting custom approval with Assistant commissioner of custom.
    15th February,2022 – Shipment cleared from clearance.
    Unquote

    Thereafter on 22nd FEB22, she came with big list of emails claiming that all these were sent to our email addresses.

    Here point to be noted that none of these emails were attached/ used by FedEx in responding to our emails starting from 29th JAN22 when we started getting response from FedEx as prior to this date hardly any update was received. This shows that these are falsely created records by FedEx employees to save themselves.

    11. FedEx had our three email addresses, it is impossible that emails send by FedEx prior to 29th JAN2022 will not reach to any of the above email address.

    12. Also it is impossible that your office had called our mobile numbers given to FedEx and could not contact at any point of time.

    13. On 15th Feb22 cargo was cleared and on 16th Feb22 received call from FedEx delivery team to pay Rs, 11581 before delivery can be made.

    14. We asked for details of this charges and came to know that Rs. 2183 is towards custom duty and balance amount of Rs.9398 towards storage charges.

    15. We agreed to pay Rs. 2183 towards custom duty but not the storage charges as it was not our fault.

    16. FedEx did not accept our offer and insist for payment of Rs.11581 before cargo can be delivered.

    There is no escalation process on FedEx website nor any contact details of their higher management. Staff in call centre and junior level staff in operations are very rude and do not provide any assistance,

    Reply

73. I am so disappointed with Fedex! My package delivery has been delayed and nothing is being done about it. The tracking site has misinformation on the package. I’m looking for help? The tracking number is 270305185449.

    Reply

74. Change address package went to the wrong address and wrong number

    Reply

75. ongoing problem that we have been having with your company, which is simply getting our packages delivered.

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76. I live in the Fredericksburg VA area and frequently use FedEx services. On February 15, 2022 a substitute driver delivered one of my packages to the wrong address. Despite numerous contacts on my part, no one in the Fredericksburg distribution center made any attempt to locate and retrieve. The case was closed with no notice to me. FedEx employees completely failed to do their job and I had to reorder the item that I needed.

    Reply

77. Inever gotten my my package

    Reply

78. I’m very disappointed in your company I had a package to be delivered Friday or Saturday and didn’t come your drivers don’t know how to read numbers on mailboxes

    Reply

79. I created two shipments on my account that were dropped off at an authorized ship center in Naples FL. They were picked up By FedEx Ground on Feb. 16th and have since disappeared. I can’t file a claim because there is no record of my tracking numbers in your system. The contents of the packages are golf clubs, clothing and various golf accessories valued at about $4,800.00. Customer service has been no help. I have documents proving these shipments exist, and need to discuss some sort of resolution of this matter .
    Thank you .

    Reply

80. How does fedex allow harassment towards women go unpunished for months. Must be nice being friends with upper managers of a hub

    Reply

81. Purchased a frame from Morocco on dec. 17th….still not delivered to Maryland. #552069725257….have contacted seller and fed ex every week…no info that helps. Where is the package and what is the holdup…?? now they are saying I owe money as it is in overstock and yet no one can tell me where the package is, what I’m paying for and how much that is. info please…this is getting really frustrating.

    Reply

82. Please ask corporate to talk to teamsters local 249 Pittsburgh pa about the real terrisum information
    And I’m fine and a whiselblower and
    Tons to learn over there and it’s real and rare to see

    Reply

83. my case # C-56936399 HELP ME……..I MAILED A
    PACKAGE FOR MY GRANDDAUGHTER AND IT GOT LOST BECAUSE IT WAS PUT IN THE WRONG SHIPMENT BOX AND IN THE BOX WAS A GIFT FOR HER GRADUATION. THE GIFT WILL NOW BE DELAYED OVER A WEEK. IT WAS TO BE RECEIVED ON 2-16-22 BUT HAS BEEN DELAYED TIL 2-22-2022.

    Reply

84. I had a scheduled pick up for February 14 no one showed, I called and was told by the phone recording that my order was cancelled, when I was able to contact a representative, I was told that my order was not canceled and that it would be picked up before 11 pm. It’s now 10 pm and no one showed up. I have important dated documents that needs to be delivered, I’m totally dissatisfied with your service.

    Reply

85. i need my w2 an my address on file is no longer my address

    Reply

86. FEDEX customer service at 18004633339 is giving us the run around. A cold condenser pump (non contraband lab equipment) was shipped under tracking# 775865808797 the tracking notes it as being “police seized”. All we want to know is the phone number of the right law enforcement agency to contact about this and clear it up. We understand that you no longer have it, but there must be someone, somewhere at FEDEX with the discretion to take a simple step to help us out with this. Filing a FEDEX claim won’t help us at all. Please help, thank you.

    Reply

87. 77590396xxxx has been on the delivery truck for two weeks. I have stopped the delivery truck but they don’t have it. I have been told by a customer rep on the phone to pick it myself. I have been called by fedex and given them directions. When can I expect delivery?

    Reply

88. One of your drivers keeps parking round an elderly people’s road we nee access all the time he live round the corner not even in this road reg no kv51 wor

    Reply

89. I wish to commend an employee. Today as many times before this man has brought deliveries to my home. He is always professional and very helpful. I you to know with employees like him you’ll do well. Hope he gets recognized for a job well done. R/Detective Dennis Gargotto, K C. , Mo Police Department. I assume you can locate my address by running my name. Thank you.

    Reply

90. We opened an account with FedEx India and after. No responses to our mails , Inwrote to India CEO. Got an email with 8. Assistant ccd and to my followup all went on vacation with your CEO. We shipped thru DHL but want you to
    Know

    Reply

91. My wife and I always wondered why FedEx always got packages mixed up until we were walking where we live. Travelers rest resort and golf corse Dade City Fl
    That’s when we we saw a FedEx with the rear doors open and I wish I had my camera. It looked like someone just threw all of the packages in the van or maybe some one picked it up and shook the hell out of the van.
    Then weeks after that we had were waiting for a package (which was late of corse) when we received a phone call telling us that FedEx had left a big pile of packages by the post office door. If it wasn’t for the person to have the consideration and respect for other people and their property we, along with many other people would have lost our merchandise or maybe worse yet “medical supplies”!!! We pay to have things shipped to us and your employees are more less throwing them away instead of delivering them. I am going to spread this problem on social media along with the others that didn’t receive their packages and tell people that their hard earned money they spent for deliveries was thrown out on the sidewalk. This is not a threat it is a promise!

    Reply

92. My package was left in the middle of my driveway.It was suppose to be left at side door because Icannot walk far.The driver wrote that he left it at front door.Not right

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93. Case # 1012629047
    Tracking # 578097109001
    Delivered 10/12/21 to 480 Brenda Drive
    Delivery Address was 482 Brenda Drive
    Security footage to support incorrect delivery.
    Shipper filed claim, FedEx just wrote off a $400 package because driver knew the people and “gave them the pkg”. No wonder we have so many Liars, cheats and thief’s and FedEx corporate is too lazy to investigate fraud even failed to be bothered with evidence. Instead they reward unethical personnel and citizens to steal.

    Reply

94. FedX drivers speeding in my neighborhood, The speed limit in my neighborhood is 25 MPH. This is an age restricted neighborhood,with many people in the age range of the55 – 80s and using walkers and wheelchairs.
    UPS has stopped speeding after complaints and a warning police would be called if this was not stopped. I hope FedX will take care of this and warn their drivers.

    Reply

95. We have had 3 consecutive bad experiences with FedEx in the last 5 months or so. The 1st 2 was something important from the bank. Delivery person stated no one was home, but we were home all day & no one rang our door. 3rd incident was yesterday when twice driver failed to follow verbal instructions we gave on simply pulling the secure door open when we buzzed him in. So he left the package outside the door & drove away without a word. Calling local office does no good. Did this with 1st 2 incidents & supervisor told us he didn’t know what he could do about the bad service. Many of our friends have commented to us on the poor service also here in the High Point area. We have all begun avoiding FedEx when possible. This is sad.

    Reply

96. Hi my name is Glenn Pitcher,I’m a former package handler. My badge number is 2592530. I was wondering if you could email me a copy of my 2021 W2. I went to HR,but no luck. I worked for FedEx Ground in Indianapolis on Massachusetts and producers Dr. Please help thanks.

    Reply

97. Tracking number:55555579xxxx , You have had a package for three days, scheduled for delivery for two days to me. First off the Friday delivery was not attempted because of a weather delay. Your local driver is a flat out liar. No adverse weather conditions were present. The delivery rescheduled for today has now failed
    It is absolutely no wonder FedEx has lost some if its Amazon business for delivery. It is high time FedEx gets their x together in the Northern California area. It takes almost two weeks for us to receive packages from places like Chewy.com and the product ordered is coming from a local warehouse.

    Reply

98. I would like to extend the BIGGEST KUDOS AND MANY THANKS TO MY FED EX-DRIVER!!! HE ALWAYS GOES ABOVE & BEYOND TO MAKE SURE ALL MY PACKAGES ARE DELIVERED RIGHT AT MY FRONT DOOR, OUT OF ANY INCLEMENT WEATHER, RAIN OR SHINE!!! HE HAS TO GO THROUGH ALOT TO GO THIS MORE THAN “EXTRA MILE” !!! PLEASE GIVE HIM A RAISE, KUDOS AND MANY, MANY THANKS FOR EVERTHING!!! HE HAS BEEN/IS CONSISTANT WITH THIS EXTREME CUSTOMER SERVICE FOR YEARS NOW!!!!

    Reply

99. I have a shipment tracking # 412087731141 that was stalled in Ohio an agent Patricia Employee # 102538 advised it was not lost she had pictures of the content and would get is shipped, she gave me a case # C-49639674. It has never shipped a second claim showed the first claim Patricia told me about was marked closed lost package.
    I find it hard to believe the box several people including Patricia told me was not lost and Patricia even had pictures is all of a sudden lost. To have pictures someone has seen this package to take the pictures, details Patricia had shows the package was seen otherwise she would not of known the details of how it was wrapped and labeled.
    The package was shipped by my employer and they have made a case # C-50704593 which FedEx advised they will pay $122.11 which is $100 and shipping charge.
    I guess I misunderstood the insurance covers damaged shipments since it was clothes I did not think this was necessary. I did not expect the insurance covered me from FedEx losing my package.
    I had been told the shipment label had been tore off of the box and since Patricia knew where it was going they would have it shipped.
    Then I was told this lost, found package was now lost for a second time. I am very disappointed with this experience. I was told today your box is lost, you are not getting it back file a claim.
    More than anything I wanted someone in authority to hear the details of my displeasure. For me more than the monetary value a down on his luck relative did not have any joy at Christmas.

    Reply

100. FedEx in Humboldt TN >is a bunch of dead beats they have had our order on truck for delivery for 3 days now…they are worthless this isn’t the first time we have had this problem. Tracking is 552838291408. I have called and tracked every day and keep getting told it’s on truck for delivery before “end of day” but yet never arrives…now it says in Humbolt awaiting recipient pick up! I DON’T THINK SO!!!!!!

     Reply

101. I would like the young man who delivered my parcel via FedEx to be commended for his politeness. He was a very pleasant young man and a compliment to your service.I didn’t get his name, my tracking number was 549140262726, to Myrtle Beach from Spring Texas. I thank him very much. Sincerely Mrs Thode.

     Reply

102. I would just like to
     Give the highest compliment to one of your drivers, Lee Dayton!!!

     Reply

103. If my daughter has been assaulted at Fedex who do she need to talk to?

     Reply

104. Package says it was delivered when it never was. Spoke to customer service they said there was a mistake in delivery and would be delivered before 4pm. I still have yet to receive it and called customer service and gave me the run around and claims will get a call back and probably get delivered tomorrow. This high dollar amount package was paid as over night. This is not the first time this happened and this company should be shut down. They are unprofessional!!!!!! Will go legal of have to.

     Reply

105. After 20 years of being a more than satisfied customer, I was very upset with attitude of three of your employees today . I was in the Annapolis store needing a return label.. I empathize with the after holiday rush, but does not take much to be kind and not condescending and rude. . So sorry to have to complain during these times. I was just “taken back” as your former employees have been so helpful and caring .

     Reply

106. Fed ex in Texas in Lubbock Texas owes me a week of November 2021 check , and the manager in charge of me has been ignoring my calls or texts I am now delinquent in my bills and still haven’t heard from anyone I even provided him with my new address and they don’t seem to care I am on remission of cancer and no call no feed back of anything.

     Reply

107. FedEx has had my package in Redmond since December 26 at 535 scan Redmond Washington I live in Redmond Washington called them on December 30 got us customer service number said they would call me back to that day no call called them again on December 31 said that they would look and call me back that day no call called January 2 said they would look for in call me back this is a medical product to help me with my wife stage IV cancer that I needed Monday, December 27 and often ask induce a we’re looking

     Reply

108. Around July I was given the options to stay QA or quit. I was so how brought up in drama I wanted to get off the belt. I got off the belt tried a new position and it was very much hard for me. I was QA for a few months and then I wanted to go back on the belt. But they told me either I stay QA or Quit. So I quit cause I felt like they tryna force me to do something I do not. At first they said I had to wait 6 months and now someone that’s not even over the hiring process they told me I have to wait 9months. But they hire so many people back tht cuss them out , late for work & I gotta wait 9 months? Can you please tell me what’s wrong. Or is it 6 or 9 months I have to wait.

     Reply

109. I paid $64 for Next day delivery for letter. It is sitting in Tennessee since 12/24/21
     Tracking 288032889223. I need delivery to day 12/29/21

     Reply

110. Fed Ex truck hit my car and left the scene without stopping to exchange information. Date; Dec 23, 2021. location 221 Concord Avenue, Belmont, MA 02478 time 3:00 PM.

     Reply

111. Good evening:

     My name is Khadijah Jaamiah. I have been expecting a package from FedEx for over 3 weeks now, and it still has not arrived. The original delivery date was December 10, 2021. Everyday I get a text message stating it’s going To be delivered today by end of day and then by @ 6 pm every evening, they push it to the next day. I’m a disabled senior citizen, who does not drive due to medical reasons. This is very unprofessional and exhibits very POOR CUSTOMER SERVICE!
     I requesting that Fedex refund me my delivery charges and I want that packaged delivered today! Without any questions!
     I’ve never been treated with so much disdain by the customer service representatives. They talk to you like it’s means nothing to me and that it’s not important to me. They are very condescending and lack any real answers to get the issue resolved. This is unacceptable! If this issue is not resolved in the next 12 hours, that’s right 12 hours. I will be making a thorough complaint to the better business bureau.

     Your expeditious response to this email is greatly appreciated. Thanking you in advance.

     Reply

112. Two delayed shipments…no gift for great grandson because of “delay” when ordered 21 days before Christmas; government document shipped overnight did not arrive in one day and took investigation and intervention on my part! Then, no refund of the overnight shipping costs though it’s shown on the receipt, was told that by phone, and was told that by FedEx personnel in the store.

     Reply

113. I need to talk to somebody to explain it to FedEx I can’t do it over these automated systems and I’m a lousy typer so I’m using voice to text

     Reply

114. Fed Ex sends me letters on FedEx letterhead demanding payment of the balance of “my account” ($436.81) number 9626-xxxxx.
     Sent to p.o. box 371461
     Pittsburgh, Pa 15250-7461.
     I have never had A FEDEX AC ACOUNT.
     THIS IS A FRAUD.

     Pam Siegman
     7653 Playa Rienta Way
     Delray Beach, Florida
     847-612-xxxx

     Reply

115. I have package that has been saying they are waiting on a shipment label since Dec.3. That are gifts for my family and it looks like I will not receive them by Christmas!

     Reply

116. driver’s everyday coming into my yard and causing damage to my lawn and my pathway lights and I have a bush and a big rock at the end of my driveway that they keep hitting with the back end of the truck. I have made several attempts to get resolution with Elie from Fedex in Tampa at 8133730125 still not getting an relief from this nightmare. I live on a dead end street and there is no turn around so they can’t do a 360 turn around so they use my yard as a turn around PLEASE HELP!!!!!

     Reply

117. My packages are always left at the end of my driveway by the hwy and I’m concerned that someone else may see and or steal my stuff
     Jeremy Holland 749 equestrian trail road new canton va 23123

     Reply

118. Yes I have multiple complaints about the Austell Georgia location

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119. I sent a box to my daughter with a music box, socks, jewelry and a check! She received a flat envelope with socks and jewelry!! This is out and out theft! If the music box that broke the water in the glass ball would’ve wet everything in the box! Everything was dry, the music box and check were missing and the package was changed! I have every intention of pursuing this further! Out and out theft!

     Reply

120. I’m calling in regards to one of your trucks on Sunday afternoon about 11 hit my neighbors truck is sideswiped and knocked out the mirror left very bad damages please contact me at your earliest convenience in regards to this matter telephone number is 679-xxxx that 773-679-xxxx my name is Jerry thank you

     Reply

121. I’m at the FedEx in Worthington, Ohio, and have been treated poorly & disrespectfully by Rebecca & received no support from Jenni. Horrible service & experience. It doesn’t cost anything to be kind or polite.

     Reply

122. Want to commend employee at store #0129 store I’d TulKk.
     Her name is Taryn. She was very helpful and kind. She went out of her way to save me money. Thank you for awesome service.

     Reply

123. Gm one of yo employees driving a fed x truck was blocking my way where i couldn’t get around him so proceeded to get out of my car and asked him why he felt that he could block the street he stated that he’s in a commercial vehicle in that he can do that I contacted law enforcement and he’s not allowed to block the street he was verbally abusive cost is Kim why was he blocking the street

     Reply

124. Your service in Kokomo sucks. I was sent there to return a package and have her print off a label sent to my phone. She couldn’t do it, sent me to staples where they couldn’t do it. If it’s your label you should be able to print it.

     Reply

125. Was advised package 286736722807 was delivered at 11:30 on 12-1-2021. It was not. I filled out the online form to no avail. I spent hours in your phone maze, and when I finally figured out how to speak to a human, I was hung up on twice and twice promised a callback. The first promise was Friday or Saturday with the online form, second on Monday with the third call. Today is Wednesday and I have a third promise. I am at my wits end.

     Reply

126. The 1st week Dec. 21, while I was at my doctor’s office a package (contents worth $240) was delivered. For 30 years all packages are left in drop box. This one was not. FedEx amateurish driver entered property and damaged road and landscaping. FedEx absolutely refuses to even discuss the damage. The package TRX# is 5338 0086 0288. If FedEx refuses to repair damages I will have to take unpleasant action. I am 79 years old and handicapped so I can’t afford to have any Jack and Joe destroy my belongings. Thank you for prompt resolution.

     Reply

127. I would like to send a message to FedEx corporate

     Reply

128. For many many years, I’m receiving packages that dont belong to me and drive them to correct home or they receive my packages.

     Since last week, I have received at least 8 packages. This issue needs to be resolved.

     The latest package was fedex home #549264153534 106 Agnes st olyphant pa 18447 which is off east scott street. Last name Linko.

     My address is 106 east agnes olyphant off east line st Last name Sienkiewich or solomon. Yes 2 agnes streets same time town.

     The Linko s are 90 plus year old and the one is in hospice.

     I tried calling but the overseas person did not understand as she was following a script. I asked for a manager but that too did not occur.

     Please resolve this issue

     Reply

129. I am disabled and was trying to park at my local belair but was unable do to one of your trucks blocking not one but two Handicap stalls. Then upon entering the store 2 drivers were walking towards the door laughing and cutting up. Why ? Absolute no reason as one should not have blocked an ADA parking spot as one should have went in wit the package and another stay with and secure the truck.

     Reply

130. Fed X has got to be worst delivery company that exists. We have had five packages delivered to the wrong address and I have had to walk across the street and try to retrieve our packages. I have not been successful all the time our neighbors across the street have kept our packages. If it were up to me I would never do business with Fed X again.

     Reply

131. My daughter is a manager in Billerica MA. She has another manager (married) that is harassing her because she will not date him. She is getting no help from the other managers in the facility, what should she do? She is only 19

     Reply

132. FEDX leaving packages at my vacant house

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133. Someone needs to contact the Baton Rouge,LA location. I have packages that have been riding on delivery truck for days One was supposed to be here a week ago. Three packages showed delivered but did not receive them in the last two weeks very poor service please help. Thanks

     Reply

134. My goods was not delivered and your driver said it was delivered to my door

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135. We spent 15,000 dollars on a Elk Hunt in Montana and was successful getting a Elk. They said they were going to FedEx the meat to us which I had my doubts from past experiences with FedEx (order something simple 4 time before y’all could get it right). We called watch tracker # after 2 weeks got a call from Port Wentworth site said blood was coming out of package and had to destroy. This has been 2 months ago no word or contact from FedEx so I guess I paid 6 dollars a pound plus processing so y’all can I guess FedEx can just say Oops. We are out of a lot of money to your employees soreness but like normal I doubt we will here from FedEx like my past complaints. PS I hope some of your employees are enjoying Elk steaks I paid for. Hope I may find someone decent enough to return my request. I guess they think I’m going away I’m not. Just want answers to why I paid for something and no one seems to care

     Reply

136. My packages are delivered to my neighbors despite the correct address on them. My house is clearly marked.

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137. #553881854976 you Contacted me to say that my package was delivered at the garage. I do not have a garage, I do not have my package. Your Representative opened a caseC-46201664. I do not understand why you cannot page the driver to find out what address they took my package to it clearly is not my address. I’m sure by tomorrow your driver won’t remember where they put my package to what address. Please help me recover this package it’s very important.

     Reply

138. Tyler,TX FEDEX office decided to change my address before delivering my package, to a 15+ year old address, had my phone number and correct address but THEY CHOSE TO CHANGE IT! I did receive it but could have easily been kept by that current resident! You need people that can think to work those jobs!

     Reply

139. Was do for training at 3:45 a.m. Ground Floor employee was not there to help me in. Do not have badge.

     Reply

140. I am tired of your drivers dumping my packages beside the road half a mile from my home. They just dumped a $3,000.00 camera beside the road and forged my signature. This needs to stop.

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141. I need to speak with a manager regarding a fed ex truck backing into my mailbox !!!!

     Reply

142. what is external factors. I keep receiving texts about delay to EF.

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143. I’m being. Discriminated and harassed by fed ex helicopters day and night .
     Fed ex security and drivers had been stalking physically abusing me and poisoning me me .
     I’m constantly being targeted by fed ex trucks that try and cause me accidents on the road they had unlawfully installed a gps device on my vehicle .they have been secretly writing their plans of abuse for me me at a site known as missed connections .
     Many notes were left at my door saying move out or die

     Reply

144. The last two packages that I got from you were left outside my building on top of my mailbox, where anyone could take them. I have a buzzer where the driver can push my button and I will let them in. Address 740n. Plymouth st apt 205 Santa Cruz Ca 95060. Thank you very much. Ronald Myers

     Reply

145. Over $500 delivery left at box of mailboxes on street.

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146. I need a termination letter. Termination date was on November 10,2021. Juan Ramos has not responded. I did not receive a termination letter on the date of termination. The General Manager said that all paper work for termination is processed through corporate. Please assist and advise.

     Reply

147. Customer service is in the Phillipines. Nice people but no help. FEDEX does a great job of hiding and not being botheted with phone calls.I wanted to get hold of a Mgr. Concerning a delivery. Driver threw the box on my porch(had a computer in it from Acer). I was standing by my kitchen window when I heard a loud thump, almost sounded like thunder. I looked out my window and saw it was Fedex. Noone in CS can tell me which hub this came out of and who the driver was so he can be TOLD, DON’T THROW BOXES. I just had it repaired and it’s no longer under warranty. I’m contacting Acer to let them know if it doesnt work within the next week to file a claim with FEDEX.

     Reply

148. On Sunday 10/24/21 in heavy rain, Your simi driver on I-5 at 1244pm mile markers 50 thru 40 Driving heading south bound, Was driving faster than 75. I stopped following when he was going faster. The speed limit in Oregon for trucks is 60. They were driving almost the entire left lane, The cars he was passing put on their breaks for the spray from the tractor and trailer made it hard to see the road. If this is the safety that you allow on the roads, what about the contents they are hauling. Totally unacceptable, this is totally a safety hazard. Just for your info I was a accident investgator for accidents involving deaths, for 4 states. Your driver will be needing one of them, either theirs or a another vehicle they cause to need one.

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149. Where is my member one ATM card

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150. I have a complaint. My package was tossed onto my porch by your delivery person, so the integrity of the contentsis compromised.
     Tracking No. 61290274705440283869

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151. case #1017623582 . This package was left at a neighbor’s house in spite of instructions to get ID and signature. Did not happen, neighbor was not home. I retrieved it from her late yesterday. FEDEX delivered to wrong address, and did not get a signature. So–did the driver sign my husband’s name? I want a photo of the “signature” that was supposedly my husband’s. Got a call on the house phone today about it, the woman left a message and we could not understand one word she said. Hire American workers from now on !!

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152. I had a problem with a delivery (FEDEX) from Walmart. The order/driver had specific instructions to obtain ID and a signature from someone over 21 at the address. I called and they assigned a case #1017623582 for missing package. In the meantime, my neighbor informed me that the package was on HER front steps, she was not home when it was delivered, so, that being said, WHO SIGNED FOR IT??? DID THE FEDEX DRIVER SIGN MY HUSBAND’S NAME TO THE SLIP?? I have since retrieved the package from my neighbor so there is no need to go any further with this. I would like a photo of the “signature” on the slip, because actually, NOBODY AT EITHER HOUSE SIGNED FOR IT!, my neighbor confirmed that. I just received a phone message on the house phone, regarding this problem, and I could not understand one word the woman said!! In the Phillipines call center, or ?????? Rest assured, I will never order another item from Walmart if I think it will be shipped via FEDEX.

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153. Hello

     I am sorry to bother you with this, but I dont know where else to turn to for help.

     I have a package tracking number 540149233580. It was scheduled for delivery Oct. 6, and in fact it has been at a Fedex facility here in my hometown since then, with no action being taken. Apparently there vwas a vlabel that had to be replaced, causing a delay of over 10 days so far!

     The customer service failure occurred several times, when I called and offered to pick up the item. I was not allowed to do this,. The last time I called, they said the package was there and would be delivered monday or tuesday, as if it being this late was no big deal. Nit even a commitment to a delivery date from the delivery experts!

     My package and my issue needs to get some attention. I was even offered 3 callbacks that never happened.

     I am being told that the package hasn’t been offloaded and prepared for delivery yet. I know this is untrue because they had an unreadable label that was replaced on October 6, so the package has been offloaded since that date.

     As of today I’m being told “possibly at the end of this week”..I would be happy to pick up the package today since its been sitting here in my hometown for 12 days now,

     I would appreciate any assistance you can provide.

     Reply

154. Got an email from Walmart this morning saying my new computer was delivered. It required someone over 21 to sign for it. WE NEVER GOT THE PACKAGE ! We were here all morning, so that tells me it was not delivered. Since then, I have gotten a call from my neighbor that it was delivered to HER house and nobody signed for it. So, is it reasonable to assume that the FEDEX driver signed for it himself? This is the second time something I ordered went to her house. Our address is clearly marked at the end of our driveway! I want to see a copy of the “signature” on the Fedex record! Case number is 1017623582. Purchase order from Walmart was 5592131-770213

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155. Hello, I have been repeatedly lied to and apparently defrauded by your Cargo Claims Department. Please respond back, as without a response, I plan to next file a claim against your company through my credit card company for inappropriate charged expenses associated with a damaged delivered item, and also pursue a docket for a legal case against your company for violation of its claim’s terms and conditions with the municipal superior court in CT located in proximity to your new huge shipping complex. I have an e-mail confirmation sent from your company within the reporting timeline of your claim’s terms and conditions, which is legally admissible to demonstrate compliance. Thank You.

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156. My package has been out for delivery d last 5 days & I still haven’t gotten it & getting run around with automated

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157. Hi I’m Michael Prince Jr FedEx are not treating me fair I really need to talk to someone

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158. Fed x driver left a damaged package, however I caught him
     him during delivery and refused the package. He said I will send it back. Amazon was notified so I thought I would get another one, however on Sunday the 26th the same damaged package showed up on my porch damaged as it was the previous package and parts missing. I called Fed x office which I am located in salt lake city, utah and the person on the phone indicated the driver did not do his job of returning the package to Modern Supply,but left it in his truck and just re-delivered it a week later. This situation has been going on since the order in early September. The person at Fedx gave me a pick up number and assured me the package would be picked up Sept 29th and leave it on the porch. The package was not picked up and called 2 times and was told it will be picked up by 8 pm. I am writing this on the 30th of September and the package is still here. I have been billed for this item which is due soon and was told I could not have a refund until it reached the selling vender which is modern supply thru Amazon. I contacted them and gave them the pick up number, however I now must call them again and say it was not picked up. What is this ? It is certainly not customer service and I cannot believe the lack of customer care or plain do the right think by Fed X. The driver involved in this situation should be fired for leaving the package in his truck and then re-delivering the broken box and missing parts back to me. I want this package picked up immediate.

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159. Every time a Item is delivered via FedEx it is damaged. It’s scary enough they pull up here in unmarked vehicles now but for the last year the Service has been horrible as I just told Walmart since apparently they contract with FedEx for deliveries here in Hazlehurst, Ga.

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160. medical emergency my package has not been delivered in 4 days

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161. Can you send me a hazmat emblem for ammunition to send off to Massachusetts?

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162. Almost every time Fed X drivers deliver a package they back into my yards leaving ruts~The driveway has a curve and every time in that area they go off the driveway into the grass. We had to resow grass and mash down ruts etc. I am seriously trying to but from stores that do not use FedX for this very reason! It is ridiculous!!

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163. For the second time now, I have had packages sitting in the Perrysburg, Ohio hub for 10 days. Thousands of dollars worth of merchandise that we have customers waiting for. I have both called your 1-800 number every single day and it seems your customer service department is located in India. When we go to the hub to pick up our merchandise (because obviously delivery seems to be a huge problem with this hub), we are turned away saying they don’t have any staff to retrieve the packages. If this is the case, this hub needs shut down and everything rerouted through another hub. This is not the first time we have had this same exact problem with this same hub. The last time, my packages sat in this hub for 3 1/2 weeks before being delivered. On Friday we were promised our packages would be delivered that day and we would also receive a phone call back within the hour. Once that hour had passed, I called back again and was told that the previous person I spoke to didn’t know what he was doing because “they don’t call people back”. When can I expect my packages? 28368652xxxx (master), 28368652xxxx. This is ridiculous.

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164. I would like for someone to tell me where my packages were left. I called the 800# and even stopped local driver

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165. Why are are drivers using our driveways in the sub division for a turnaround our driveways aren’t made for heavy trucks, they should just drive around the block.

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166. I order car parts for a customer on September 15, 2021 and paid for overnight delivery so the customer would have their car back on September 18, 2021. I am still waiting for my overnight delivery to happen, even after calling customer service, which provided me no reason to why FedEx cannot delivery my package to me. How can I trust using FedEx if they will not delivery packages on time or even at all? Today is eight days later and still no package, but it has been sitting at the facility for seven days, scanned twice a day, and still no delivery. FedEx has to drive past my home to get to the businesses where I work. I have seen five FedEx trucks in the past three days, and still no package. Why?

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167. Hello, My package seems to be lost in Perrysburg Ohio & I can’t seem to get help in finding it. Please help. Tracking number: 283499659577

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168. On Wednesday my package was delivered to the wrong address not the address on the package I report this matter to FedEx everyday that the driver took my package of great value to the wrong address know one has reach out to me about this matter I’m very upset because the driver don’t do his job right by going by the address on the package it’s going on a week I don’t have my package that I paid for it’s not right for your service to do that to people for your driver error

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169. Urgent! Apparently the package promised on 9/20 is lost #283852787951 to Denny Kelly Bouvier. This is an emergency

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170. Several issues with deliveries over the past few years. Having issue now and drivers state no one at the silver location which is false plus been out on delivery now for over 3 days.

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171. I have a most unsatisfactory experience with your company. Would like to speak with a RESPONIBLE person from management regarding this. I don’t particularly care to get more run-around. Phone:559202xxxx

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172. I want to express my sincere thanks to all the employees at FedEx at 10757 foothill blvd. Rancho Cucamonga CA excellent service, especially Brew (employee)

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173. I feel like I am being scammed by Fe-Ex Employees in Mexico.

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174. Fedex’s So. Bend, Indiana delivery warehouse is holding deliveries over 3 weeks after receiving them. We have called, complained, searched and did everything we can do to get our package but to no avail. Tracking number 974992195266 is held at the facility, and tracking No. 928753145557 is considered lost but is listed at So. bend. Three different drivers tell us that they have a serious backlog and finding our packages for us to pickup is near impossible. I have paid for my merchandise and I feel Fedex is irresponsible to hold it like a giant corporation who prey’s on the little guy.

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175. I created a label and Fedex never email the label. They took my money from my card and give me no label. Very Poor Service!

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176. Im a small business owner of 40 years out of Waterford Michigan. Fedex delivery has been a nightmare. Losing packages deliverying to wrong businesses. I have contacted the vendor that is using Fedex for there shipping and I have said I will NOT be ordering from again because of the delivery problem with FEDEX. This vendor has been a fountain to my business but because of the incompetency this vendor will lose a customer all because of FEDEX

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177. Captured on our door bell ringer driver dropping a package instead of placing on our door step. Can’t imagine how many claims this person has cost you.

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178. I have diligently tried to determine the sender of an unexpected package. The item involved is being held at a Walgreen’s/Fedex. All I am trying to do is to be able to recognize the source and content of this package. I am not expecting, nor have any pending package expected. I am alarmed by this unexpected package as I have not ordered any merchandise currently.

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179. Claim # 0507612133, Tracking #786712365827, Sender Oleg Khrabatyn Good morning. My name is Oleg Khrabatyn. My Claim # 0507612133, Tracking #786712365827,
     Please provide me with the information on the claim status. We have been trying to settle it for 2 and a half months. There’s no information available.
     The recipient is Ark Sevostianov. The delivery address is
     xxxx S Gabriel River Circle, Sugar Land, TX, 77478.
     The sender’s address is xxx Laramie Ave, Wilmette, IL 60091

     Please send me an email with the claim status.

     Thanks,

     Oleg Khrabatyn

     Reply

180. Two of the last three packages I had delivered through Fed Ex were delivered to my neighbors, the third package wasn’t delivered at all. I am extremely upset at being lied to by your “customer service” representatives. I am extremely angry at how badly your company is, not only do the packages not arrive where they are supposed to, but your delivery drivers often pull out into the street without first looking. I have had more than one near miss having to slam on my breaks to keep from colliding with your drivers, I know my neighbors are equally upset with how terrible your company and delivery drivers are.

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181. Hi my name is Ellen Swanger in june 21 i ordered a swimming from maket place facebook i had the tracking # but i lost it but fedex teied tell me it was delivered 9:30 pm on 6/21 but i still dont have

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182. On July 13th @ 5:40pm I followed a small FEDEX box truck from Traverse City Mi to Mesick Mi which is approx 25 miles. During this time I watched the driver push speeds of at least 80 mph as I was going 65. The driver was weaving in and out of traffic cutting cars off. One car I saw them pass the driver came so close that the car had to take the side of the road. I realize they are on a tight schedule but this is terrible. The truck had a Michigan plate DB 33167 the truck # was Rockport 315842. I caught up to them at a construction site and took a pic but I have no way to attach it. I know that I sound like a (Karen) but this is a hazard to them and all of us on the road. Thank you for you ear and I hope that this driver will be spoken to.

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183. I am so upset with fedex. I feel someone should tell a customer there is no guarantee and there is no compensation before a person pays 133.50 for a package thinking person will receive by noon next day. Wouldn’t have sent but needed it to be there as was a dire medical situation which thankfully got medical attention and averted a trip to hospital.
     I was told I could file a claim if it didn’t arrive by feb. 25th which it didn’t. I tried to file and was told no due to the weather.
     I didn’t know about Memphis having issues. I checked departure and destination weather situation and they were fine when I sent. Found out 4 days later that Memphis had an issue.
     I even told agent I could send overnight at post office and assured Fedex’s delivery much better,
     I am a very good customer sending 4 to 8 packages monthly.
     I feel I have been let down by you. Either I should have been informed and told if I sent I would not be compensated if it did not arrive.
     A extremely bad situation was produced by all this.
     I feel that you should compensate me for this. I have never asked for anything like this but feel I’m certainly worthy.
     If you don’t do something for all this trouble and then I will know you don’t care about your good customers or value them. I will feel rom now on never send anything through you and will let others know what you did.
     Sorry to be like this but I have been not treated as I expected from your company.
     Sent 22 Feb- finally received

     Reply

184. The driver that came to my door was extremely rude after he came to my house twice and did not leave a door slip for me to sign and I had to call multiple times to get my delivery handled. When I asked about the door slip he was short and just responded “there ain’t none on this truck”. I asked him why he didn’t restock if he was out yesterday and he just said “ok ma’am” with a very short attitude. I asked him his name and he said “mr. smith” which I doubt is His real name. I do not want him delivering ANY more packages to my house. The tracking number for this complaint is 281320944610 so you can figure out who this driver is and deal with him accordingly. But I DON’T WANT HIM AT MY HOUSE AGAIN.

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185. Worked like a slave working 7 days a week and never getting my days off. Having to be uncomfortable in a 95+ degree warehouse because I can’t wear a tank top but all the men can wear wife beaters. Not being able to carry around my tampons because “can’t have personal items on your forklift” this is such bs. I am ready to put my 2 weeks in. I can’t stand not seeing my family or having a day to rest. They work us like animals and don’t even allow us to be comfortable.

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186. On 07/13/21 @ 15:30 an independent contractor with threeway transportation inc out of willow springs, il. Process to cut off another tractor trailer and break checking him multiple times. This incident happened in waddy, ky on i-64 heading west bound. After getting off the exit driver proceeded though a stop sign pulling out in front of another car to make his stop at flying j.

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187. I have called your 800-463-xxxx number, each person I spoke with has given me inaccurate information. Each person promised delivery the next day. Now I’ve run out of time and can’t accept the shipment. It will now be my mission to explain what happened to me and to ask companies to ship with UPS. I will post this information every time I have the opportunity to do so. How unfortunate your company is so ineffective and deceitful.

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188. One of your trucks did damage to my property trying to get ahold of someone to talk to

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189. I ordered a phone from Verizon on July 7 was to be to me in two days. As of this date have not received it. I have made several calls and they can not tell me where the phone is . I get text from fed ex for the date of July 10 will be delivered by 8pm didn’t happen on July 11 be delivered by 8pm didn’t happen July 12 be delivered by 8pm did not happen. I need this phone. The 2 day service is more than 5 days now

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190. Fed Ex Express driver ran into my fence, and kept on driving. I’d like the fence replaced. I caught it on the RING camera and witnessed the whole thing.

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191. Customer service is most definitely to be desired. It is HORRIBLE! I’ve called 3 times and have gotten 3 different answers; and when I requested a supervisor, was first kept on the line (I’m assuming they were hoping I would hang up), just to be denied the right to escalate the matter to a supervisor. Simply UNacceptable!! My original complaint was regarding my package not being delivered (driver stating customer not available, especially since I watched the driver never get out of his van; an investigation was opened). The next delivery was the same, I watched the driver pull up, stop, and take off again…never to get out of the van. The phone call to customer service at that time, gave the reason – the address is incomplete; which was NOT stated the first time. Misinformation/lack of information…ultimately, lack of customer service is NOT good business. I am very sad FedEx services were used.

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192. I cannot believe the lack of customer service or even regard for a customer. Unfortunately, you never know these days whom you would or what your would effect with your poor customer service.

     I sent a package to my daughter at camp (From Texas to Pennsylvania) on July 1 FEDEX Ground. The committed arrival was July 7 between 10:40am and 2:20pm. I watched the tracking and started getting changes in the delivery date. When I called on July 6, no one knew where the package was and finally admitted it was lost in the Ft. Worth Station. The Customer service representative on the phone (by the way, after using their auto attendant which you have no way of getting around to a human being for at least 5 to 6 minutes) said they would have a manager from the Ft. Worth Station Call me. I am still waiting for that call.

     I called back on the 7th after NOT receiving a call from anyone, had to go through the same nonsense to speak to a human, and was told by this representative that an “Investigation” will be launched and the tracking investigator will be back with me within 24 hours. Still Waiting for this call too! I was also promised a refund for the shipping and when the package was found, it would be converted to an Air shipment and sent.

     Guess What, Today, the 12th of July more than 5 days after their commitment date, the package finally arrived. I called back (going through auto attendant Hell yet again) and got a very snarky young gentleman who basically read the manual to me and told me there was nothing to be done, I am not entitle to a refund and to have a nice day! I told him about what was promised to me, to which he really didn’t care, so I asked to speak to a manager. He told me there was no manager or anyone else to speak with which I replied BULL@#$%. I explained to him I also control several corporate accounts that do about 150k a year with FedEx and does he want to be responsible for their cancellation. With that, he did not say a word, just put me on hold for another 10 minutes when a young lady picked up. She was very nice but was not told why I was calling etc. and had to go through it all again. She said she had to speak with her supervisor to get approval to go ahead and credit me for the shipping. I was placed on hold AGAIN until another young lady picked up, Maricia in the Customer Advocate (escalations) department.

     And again, a cold call, no introduction so I had to go through the whole thing again. I explained to her, at this point, I am frustrated and angry. I asked her if she got paid for talking on the phone, which she said yes, and I said I DON’T and FedEx has no Regard for MY TIME. This is where she started reading the book on procedure (that no one wants to hear) and I asked her, “If you are a customer advocate, what are you doing to advocate for me?” Her answer was back to the book. I stopped her and asked her to answer my question, twice this happened, and she finally said she could not answer the question (meaning she was going to do nothing). Thanks for being my advocate!

     So, lets reflect, 6 different time commitments, hours on the phone, 3 call back promises, 1 promise to change to air delivery AND of course, now I have to wait for another 3 to 5 days to call back and speak to the accounting department and they will TELL ME if I am Eligible for a refund because customer service and customer advocacy cannot call them or follow up whatsoever.

     Again I say, Unfortunately, you never know these days whom you would or what your would effect with your poor customer service. That being said, I am sorry FedEx, I am cancelling my corporate accounts amounting around 125 to 150k annually and giving them to UPS. This over a matter of $50.00 and and a request for you to live up to your errors.

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193. I a trying to contact someone about a 401 K Retirement Savings Plan

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194. Case # 0517616895
     Initiated claim 05-17-2021
     Still waiting for checki.
     Contacted Ms Alisha Perez claims cargo
     Contact me at email

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195. I was supposed to receive my package last Tues, then it changed to Thursday. On Thu it said no delivery schedule available. I called customer support since the automated system didn’t know. I finally got through to a person and was told it was getting loaded on a truck and I would receive it Fri. Lie! I received nothing and it online said it was still at distribution center. The website said if I opted for pickup at local Fed ex office it would be there in 24hrs, so I did. Lie! 24hrs later I went to the fed ex office store and all they had no info to help me. After searching online forever I finally got the number for south bend, IN distribution center 574 247 8800 and called it. The first time I called they picked up the phone, said nothing, and put me on hold indefinitely. The next time I called I got hung up on. Being late with a package is one thing, but being treated like that when I was just wanting to know what was going on is completely unacceptable. I still know nothing about my package and its now Monday afternoon. I am livid at this point. Not sure what to do. But I know you guys owe me for the disrespectful way I was treated. Also your automated system insists I got a text explaining everything and I never received and text ever at all

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196. Tracking number 504799419562
     I’ve called everyday since the 7th looking for my package and have heard nothing!

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197. FedEx is the worst! Drivers are sloppy, rude and use foul language to their customers. They are lazy and don’t want to do their job. They leave packages wherever they want and don’t care what happens to them.

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198. I AM SICK OF THE BULL THIS COMPANY IS DOING TO ME TODAY ABOUT A PACKAGE TRACKING NUMBER
     281283153637 I WISH THE PACKAGE ASAP OR FACE THEFT CHARGES ASAP REPLY 1-856-580-xxxx

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199. I’ve been trying to get a claim solved since March I filed claim forms online I couldn’t get a claims number I tried I mailed a claim in to FedEx cargo claims department PO Box 26628 Salt Lake City I got no response they were supposed to send me a plate number back I received nothing shift a Makita weed eater battery and charger from Port Orange Florida to Columbus Ohio it was never received I’m just trying to get my claim is settled the total cost 2:44 with shipping and also I had $300 worth of insurance that I paid 200 extra for I would like to get this resolved my phone number is 740-577-xxxx my cricket number was 78044 2-0 2 6 xxxx that’s my tracking

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200. How can FedEx screw up a delivery so bad. Package was shipped on July 7th along with another package from Weber, Inc. in Elgin, IL. One package arrived on July 9th. Other package is now apparentley sitting in Stockton CA! How can you route a package destined for West Bloomfield, MI through Stockton, CA? Not suppose to be delivered until July 16th! This is unacceptable. Tracking no. is 281201618168. Case no. is 0710604148.

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201. First they brought a package and broke the Light on my Garage, now the Fedex Driver forged my initials on a package that was never delivered. Then had the audacity to deny the claim saying that I had received the package and signed for it. Filed a Criminal Complaint against the Driver for Forgery.

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202. My house is in the small road.the deliver man is lazy to find it and delivered to some where else.it happened many times.

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203. Tracking #972385997204
     You made me wait ALL day for a delivery. I called at 5pm to see if I could get a eta & was told it would be here by 8pm. Called at 8pm & was told it’s in DuPont Wa. They actually drove by my city to leave it in DuPont & now I have to wait ALL day AGAIN on Monday!!! This is UNACCEPTABLE

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204. FedEx truly has no respect for those they deliver to! I have had 2 packages (perishables) delivered to the same WRONG address in the past week. These packages were literally thrown from the truck. My mail carrier took a look at the boxes as the one today had broke open when tossed. She told me they were laying at 149 E Nebraska (I live at 109 E. Nebraska. I have noted to leave at middle entrance of building. Yet, it was thrown between lawn and parking area far down the block. I am 70 years old and have mobility problems. I had to go down the street and dispose of rotted food and was sick and exhausted from this. Who are these people you hire and put into your trucks. FedEx. has developed a bad reputation according to mail carrier that looks out for me. Why can’t your drivers bring packages to correct address, correct door and ring bell, just like the UPS man who is so thoughtful.
     Tracking Number : 281096652341
     Ship date : Jul 08, 2021
     Case Number : 0709631976
     and
     2nd order from last week that was still on the ground at wrong address today:
     FedEx tracking number: 991790985695

     FedEx should be forced to stop doing business. You disrespectful employees are very wasteful and disrespectful.

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205. Second time FedEx driver has left box at my mailbox, in the ground next to our dirt road. I have to have binoculars to see my mailbox. Today box set in the rain as I’m unable to pick 50pounds up. This is my second call you and to Chewy! No excuse. Fire trucks and semi’s have turned in my driveway. If I had not had a neighbor it would’ve had to sit there. There is a reason why I order online for DOOR DELIVERY…NOT GROUND UNDER MAILBOX. Inexcusable and laziness in your driver’s part!

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206. FEDEX is NOT The Company the ONCE WERE! NEVER UTILIZE Their Services unless you Want an Important to arrive LATE OR EVER.
     Drove 13 hours round trip to insure the closing would transact by Friday. FEDEX GUARNTEED Delivery by Noon. NEVER Happened (only a two hour drive between locations) and the Package has yet to arrive.
     POS Company and Executives that Ignore ON TIME DELIVERIES!

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207. Again your driver has ripped up my driveway and lawn after me asking they not come down here and to leave pkgs at the top of the road in plastic bag. This is a class VI road not town maintained. There is no where to turn around.

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208. Another delay, package was due Tuesday- the Austell locations keeps doing this with mulptile packages. This has been a problem for over a year! PLEASE look into this facility. Get your ish together. Corporate needs to act NOW and stop this nonsense.

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209. I was suppose to have a bed delivered on Wednesday 7/7/21. The delivery driver never knocked on my door, and I had taken the day off to be home so I could sign for the package. I received an email stating no one was home, so the package would delivered the next day. I was home all day on 7/7/21. Had the driver knocked on the door, theirs wouldn’t have been a problem. Customer Service, was not helpful at all. Today 7/8/21, I again took off work, which I will not get paid for. The driver did not have the gate code. My phone number was on the package as well as the shipping information. I called customer service and was told it would be delivered by the end of the day. This did not happen!!
     I went to the FedEx hub in Broken Arrow, Oklahoma. The package was to big to fit in my car. The 2 gentlemen who actually work for FedEx tried to assist me. I was made aware that the delivery drivers don’t work for FedEx. Due to absolute laziness on the driver’s part, I know have to take another day off without pay.
     I understand that FedEx doesn’t care about one unhappy person, or one package. I should matter as much as a big corporation that spends thousands of dollars a day with FedEx. It should matter that I have had to take 3 days off without pay, because of the contract drivers that you employ.
     I realize, that I will not get an email, or phone call, 3 days worth of pay or even a simple apology. My phone number is (785)418-xxxx, just in case you care enough to reach me.

     Mary Duncan
     xxxx S 80th E Ave Unit F Tulsa, Ok 74133

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210. i ship a ATV 4×4 and fedex lost it and do not want to pay me back . i file a small claim and the judge rule in my favor and i would like to know where to send it to or email it to. or i will file a next complain against fedex and a suit after that.

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211. FedEx has lied to me many times. You cannot talk to anybody at the corporate office. After a day of waiting, running around and being lied to yesterday, I keep getting cut off from the company. And this includes after waiting an hour for a manager. And yesterday I talked to customer advocacy and they were worthless. I honestly don’t know how they stay in business. I will do everything in my power to not order from companies who use FedEx. It’s incredible how bad they are and stay in business. I never got my package despite somebody waiting for them for hours and my driving many miles to pick up the package and it wasn’t even there despite an email that says it was. It’s obviously going back to the sender. What a waste of my time. And one package I sent took about a month to get there and I was off course given the runaround then and was told many lies. NEVER AGAIN!

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212. I had a shipment coming, and it texted me that my package had been delivered, but it in fact, had not, I have camera’s outside all over my property, including my front porch where the driver supposedly left my package. I’ve been told they were going to have the driver contact me, but they have NOT, i’m furious. This is not the first time this has happened either. 2 weeks ago i I was waiting for another package and it showed as delivered also, that was a no go as well because i was in fact HOME the day they supposedly left it on my porch by my front door. I mean they say there trying to find the package, well you wouldn’t have to if you’d actually deliver it to the correct HOUSE!!!! And the fact that IM THE ONE WHO HAS TO CONTACT THE SELLER TO “HOPEFULLY” GET ANOTHER PACKAGE SENT is bull!! Your driver screwed the pooch on this one and now were the one’s with the dang headache!! I will be reporting this to the BBB also. I can’t believe you all treat your customers like this, and now here i am waiting to see if the seller will send me another one, and worrying that fed ex will once again take my package elsewhere!!!! Why is nothing else being done? I mean this is NOT our fault. I’ve also witnessed a driver laying a delivery in someone’s DRIVEWAY, about 2 foot away from their porch! that’s just laziness!!! I mean really, step it up, and admit when you screw up instead of trying to make us look like the idiots!!!

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213. You have a thief in your Austell, Georgia hub. I have had TWO packages disappear into nowhere after “delivery exceptions.” Both were Saucony shoes, and were supposedly loaded onto the truck for delivery and are now “pending delivery” weeks later. Saucony called, twice, no follow up from FedEx. I’ve called, twice, no follow up. I have gotten my money back but THAT IS NOT THE POINT. I ordered a last chance shoe and it is now not available, not that all that matters. There is no accountability on your end!!! I am going to contact the Atlanta area news stations’ investigative reports because I think you have a theft ring and nobody seems to care. Meanwhile, I have to beg companies NOT TO SHIP VIA FEDEX so I can actually get what I’ve ordered! My Sam’s Club items arrive just fine, but it’s funny how SHOES, which are a major item to steal and resell, just can’t make it from Saucony to my house. I’ve taken screenshots of ALL the tracking and tracking updates because I figure you all will delete it after I send this. These are the two tracking numbers so you can see what I mean. You also need to look into your managers at the Austell hub because this is being organized and enabled by someone with oversight. 9613850040293234770377 and 9613850040293234436631

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214. I was given a message last night saying FedEx attempted to deliver my package at 7:29 p.m. that was a bold-faced lie they did not attempt to deliver a package so I called and complained and then I was told the airplane didn’t show up well if the airplane didn’t show up that’s what the message should say it shouldn’t say you tried to deliver you lied to me

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215. On 06/ 26/21, I Patrice Johnson, paid for perishable goods to be sent to Chicago. I was asked by the clerk what type of perishables I was shipping and the monetary value of the goods. Upon completion of the transaction the clerk gave me my receipt and underlined the date the goods were scheduled to arrive. On the date of the supposedly arrival, it didn’t happen. I then received a text stating that it would arrive on 06/ 30/ 21 which was a Friday, which it didn’t. The goods didn’t arrive until July 3rd and was spoiled. I am asking that I be reimbursed for a service that wasn’t rendered as well as the amt. I paid for shipment. The tracking number is 280861739830 and the transaction number is 940304989413

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216. I purchased and Express shipping label to send my work laptop to ASUS for repair. It was sent 6/30. It has not been received. Tracking #796163261581. I paid $91 for this service. I need to work. I need my NEW laptop repaired and returned.
     1. Please find my laptop.
     2. Please expedite it to ASUS
     3. Please refund my $91
     4. Please revise your contact policy and communication process to be customer friendly. Right now, it is almost impossible to talk to a person. Your staff has limited knowledge and repeats what is available on your online.
     5. Please provide your drop off locations with the ability to give your customer a tracking number.
     6. I understand that it is different world with CoVid and labor shortage, but those of us who are trying to work count on a reliable service from Fed Ex to stand up and maintain commitment. Please contact me with any updates.

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217. I have been receiving packages that are not mine. The address is not mine on the packages or name. I called the support number twice and they take all the information but I still had the packages. I delivered them. I moved here a few months ago and since I get this persons packages consistently. I delivered them for awhile but thought this time I would contact the support. I would like some way to contact the office that delivers the packages. There must be something in there system that is causing this problem. Also whatever system fedex is using to correct a wrong package delivered to wrong address is ineffective. Consider evaluating that system. Thanks for any assistance you can offer.

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218. This girl who works for you, FedEx express, is constantly driving reckless around my area. I always see her on the phone and I tried stopping her to tell her to slow down and she almost ran me over. She is a danger to everyone on the road. I found out her name through a neighbor and it’s Gabby they said.

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219. FedEx/ FedEx CEO pics are being used to fraud people on Facebook, 3 accounts with the name Jean Evensen tried to scam my sister, but I know who the FedEx CEO is..did report and Facebook did nothing, just like they always do.

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220. My package has been delayed for over a week past the original estimated shipping time. It has made it within 20 miles of me, and is now headed south to California. This is absolutely ridiculous, no matter what the resolutiion. I am now going to request a refund from the sender and let them deal with getting their product back from you. tracking lied to me so many times about “will be delivered by end of day” 3+ times. I think FedEx owes me something too.

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221. RE: 6/9 envelope shipment undelivered and today is 7/6/21. I’ve contacted, Customer Service (2x), two account representatives, Security (2x), Trace, Fraud (3x), Escalation, Executive Escalation – the envelope is still not delivered and I’m told it’s not lost.

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222. hello jessica i am here in billings montana and i have been waiting for 3 days for my order and the fedex web sight has no info on my order i was told i would get it on friday that was last week and then i was told that i would get it yesterday still no order what is going on with my order i am not a happy person about this i cant get no one to help find out why i have not received my order i would like to have my new order the tracking number is 208160115253279 i am staying at a motel address is 5400 midland road room 111 billings montana 59102 503-428-xxxxx is my cell phone hope to here back from you

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223. Calling on behalf of LAA Sports & Entertainment. We have interest in partnering some of our NFL players with Fedex.

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224. I have a lost package and I am not happy about this. Why does it take 48hrs to contact me. I just want my package. Someone needs to either find it or the company I ordered it from will ship another and fedex will pay for another one

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225. I work at fedex ground new haven indiana and i put in my my paid time off and my manager contrell ash denied it and i am tired of being told by my mangers i cant be in unload that i have to go lad on van lines. When unload has 8 people who can load on van lines but are letting them stay were they want im tired of the favorites being played there i got off restriction for a severe sprain in my wrist and as soon as i was off restriction before my wrist was healed they threw my right back on the same van line i was on when i hurt my wrist they don’t care about our health and safety

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226. hello i have been wating for my order it was not here on friday like i was told it would be and i cant get any info on ware my order is and there is no up dated info on the trakeing web sight i am not happy with fedex

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227. Why is FedEx so incompetent first they are delivering a pkg on Thursday and it changes everyday. When it comes it will be dead.

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228. I want to speak with someone. NOT A CHAT SESSION

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229. When Fedex delivers a package do they not look at address on package and then look at the house number posted at the end of the driveway and say ” oh the numbers dont match so this isnt the right house”. No each and everytime I have a issue. God only knows where they left my package but this time I took extra steps added a note that said Mobile home, 3 rd driveway. And the emailed the company I ordered from and they added extra note to the delivery. Seriously I wont order from a company anymore that uses fedex. Once again the events over and I no longer need the product.

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230. Fed Ex Ground Sucks Incompetent fools that work for you. I have a package that I track 518963526947 that state that it was delivered yesterday 7/1/21 but it never arrived I was home all day.

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231. In the northwest Florida Panhandle, we had no issues whatsoever with Fed Ex. Since moving here to Brandon, Mississippi, I have had three different FedEx Customer Service Reps – at the same shipping and receiving hub – tell me three different accounts of where my two shipments (that I had actually put on hold) are located. I am trying to track down mission critical US Government hardware and all I am hitting are walls of incompetence at your Highway 49 location in Richland, Mississippi this week and last. The last word I got is they will be ready for pickup by COB Tuesday 5 July. I hope this time, that is actually true.

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232. Good afternoon,
     Today a Fed Ex truck was driving VERY fast on my residential street which is a cul-de-sac, (Oakvale Street, Rockville, MD 20853). When the driver came back up the street I went outside to request that he slow down due to many small children play in the street. The driver was delivering a package to my neighbor, and when I made the request, he began to curse at me profusely. I explained it was for the children’s safety, and he continued to curse. The time was 2:14 PM EST. The truck tag number is 3EP 6613 Maryland tag.

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233. FedEx ex maybe the worst company on earth. I have been told 5 days straight my package has been loaded on the truck and I still don’t have it.

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234. I live in a new complex and have tried to get Fed Ex to come to my home, but items continue to get returned. I contacted a rep not once but several times to be told that I needed to get a tracking number of a shipment and provide them the information and our address would be in the system. We have done this and items continue to be returned. When we call to discuss our issue we have been hung up on several times. Is Fed Ex so big they do not want more business? Please advise.

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235. what is fredierick smiths email i quit my job voluntarily and would like to get in touch with him

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236. I have been having problems getting my packages delivered to my jsince 6-1-21. My drivers fed ex them from Lafayette LA to Lake Charles. I know their building is still Damaged from Hurricane Laura, but they where delivering no problem before6-1-21. I have asked what the problem is last 2 times I have had to go get packages. The response as to why packages are not being delivered Was “ there’s no tell why they where not delivered “

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237. I have had too many bad experiences with fedex. If my pkg is still in austelle ga don’t say it’s out for delivery. Then next day say attempted to deliver yesterday. Then I contact a person who tells the truth that it is still in austelle.i don’t likelies. Just say Austell ga doesnt have their crap together and you will get it when you get it. I would appreciate that much more. Hopefully this is last time I deal with this because I won’t order if it’s coming fedex. Have a great day. Oh and quit lying

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238. Afternoon my name is John Nieves I have an issue with package tracking number 280819697723 it has been sitting at the FedEx station located at Mount Vernon called the 1800 number says is on transit spoke to someone they now say is a delay. Every time a package gets driver to this address at 350 saint anns ave is always a problem

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239. HOW DO I GET ANYONE AT FEDEX TO ACTUALLY HELP ME!!! MY 1350.00 I PJONE AND CASE WAS LOST IN ONE OF YOUR WARHOUSES NO ONE WOULD HELP ME FIND IT NOW I CANT GET A HOLD OF A HUMAN TO HELP WITH ME CLAIM!!

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240. I have been waiting for my delivery since the 23 of June and now the are saying it will be delivered after the holidays and that is unacceptable for almost 10 whole days I call Fedex’s customer service and they acting as if no one can the package I paid for expedited shipping but still no tire!!! I get updates and it keeps saying the time was placed on a truck for delivery because evidently someone is scanning from the manifest instead of making sure they scan the physical package to make sure it matches the items so that a invoice can be made. Any company that sends there packages through FedEx I will decline to purchase with them

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241. He, I placed an order on June 19 and the FedEx receipt my package on June 21 and I was supposed to receive it by June 29. I still haven’t received my package and every time I call that give me different days for delivery but never respect it. Today is my last day to move out and I just called again just to be told that they don’t know when package will be delivered. I’m son disappointed and frustrated. Can you help me get my package today please . Here the tracking number 61299995738639006962. And it says the package it in Northborough Massachusetts, I live in Salem Massachusetts.

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242. Fed ex delivered a package. I told him previous not to go any further than a certain point. He came all the way down and ran over my 3 year old septic that cost me $13,000 to put in. If he ruined my septic area I am holding fed ex responsible to replace this as I explained to the guy previous not to go any further than this as my septic runs across. I have pictures of his tire tracks that sunk my ground and missed by not even an inch my septic part that sticks out of the ground. I am very angry and Fed Ex is going to be held responsible. I am assuming it was the Fed ex out of Rhinelander, WI. Want pictures please tell me where to send them? This is unbelievable! I explained this to the guy, yet he still drove down. Please tell me I will be more then happy to send pictures.

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243. I’m very disappointed in my service, I’m in the hospital 4 hrs. Away from my family and my package was sent June 28th 2021 and my son is 14 and has AUTISM and inside was something he spent 4 days making for me because yesterday was my birthday but as of now it’s still in Memphis since Monday and it was suppose to be an overnight package my husband paid 57. 60 for the service but the contents are priceless. Because my son sat still and made this so can someone please help me because I’ve never had this problem with any other ENTITIES but accidents happen and that’s life but please someone have a heart and inquire about what’s going on, thanks a million!!

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244. Waiting on packagr sine June 9,2021

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245. My package has been sitting at your facility here in Blasdell, New York since last Thursday. I want my package yesterday.

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246. FedEx, damaged my main line water pipe. Resulting in $3,500.00 expense that I paid out of pocket and Rachel Pang, is ignoring my claim.

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247. Hello sir
     This is Abhimanyu Reddy Meka From India ,state telangana , Nalgonda
     My brother was sended me a Courior from US to Nalgonda my home town. Still It not deliver and I called the customer care and they told me to we sended to the third party agent they are tolding we are delivered but the agent of Nalgonda told me to the third party agent not send it to me
     We are waiting for a month there is no one is responding that courier very impotent to me beacause of the courier I lost almost 100000lak amount in Indian currency
     Please solve my problem

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248. I am so upset, you have no idea. I have been waiting a WEEK for a package, and still not here. THEN, I am told that it will be delivered 6/28. Fine, I won’t go to work and I will wait at home. THEN, at about 10am today I call to see about what time it will be delivered. “An attempt has already been tried at 8:20am. No one answered”. WTH?!?!? I have been on my couch ALL DAY! Waiting! I check my cameras, I check email. No delivery attempt, no doorbell ring. NOTHING. But he attempted to deliver…sure….What kind of quotas do your delivery drivers have that they have to lie about delivery attempts?!?!? I have wasted AT LEAST an entire day…..What compensation am I going to get?!?!? I cannot wait to crucify you guys on social media…I will be contacting Frederick Smith tomorrow. Wow…..

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249. My packages are being left outside of my business in the hallway at McCain Mall

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250. I AM WRITING TODAY BECAUSE I HAVE TRIED TO SET UP A PICK UP FOR A TELEVISION THAT IS DAMAGED THAT WAS DELIVERED BY FED EX AND IT HAS BEEN A WEEK NOW AND THE TELEVISION HAS NOT BEEN PICKED UP BUT FED EX DELIVERED A PACKAGE TO MY HOME, I NEED THIS TELEVISION SENT BACK SO I CAN GET MY MONEY BACK AND I DO NOT UNDERSTAND WHY IT HAS NOT BEEN PICKED UP

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251. I sent a package (Ham radio transceiver) to Los Angeles from my house in Fresno, CA, (about 200 miles) and it arrived slightly damaged. It was packed by the FedEx personnel in Fresno. The Kenwood people in LA would not repair it since it was damaged, charging me $65 to ship back to me. They took four photos (damage was slight). They estimated $150 to repair the damage. I was told to put in a claim; then a second one. When I called for status it was denied claiming it was not packed adequately (FedEx people packed it). I was then told to add a third claim and then was informed that “too much time had elapsed” on this claim. I have all the information and photos of the damage. I can have it repaired for the $150 and have the warranty claim addressed. Can you do anything for me?
     Jim Makofske
     559.970.xxxx

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252. I was supposed to receive a package today and the email that I received said it was delivered at 12:39pm. I looked outside and found no package. It was a 40 inch tv that was shipped from Texas from Sam’s club. I called FedEx and spoke to a representative who advised me that someone would contact me for tracing. I am very upset. Your drivers need retraining and double check the address before they drop the item off. When it arrives they should have at least knocked on the door to let me know or deliver it to the rear door. I guess they were lazy. I will be writing to the corporate office.

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253. Re:Norcross,GA FedEx
     I have 5 separate FedEx deliveries in the past five days that have been delayed EVERY day for an unexplained reason since Wednesday 6/23-nobody at FedEx can explain why or when I will actually get delivery! I am guessing it has something to do with the 17 (SEVENTEEN) Norcross FedEx job postings in the last week from Operations Managers right on down to non CDL drivers. This is unacceptable-please contact me ASAP as every level of supervisor beneath Corporate is unable to figure out the issue and how to resolve it effectively. I look forward to your prompt response-if I do not hear from you by end of business day Monday 6/28 I will be reaching directly out to my contact in FedEx Corporate Leadership. Have a great day.

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254. Lost package to FedEx take care of us no they pretend that it’s my fault what a disgrace you should be ashamed FedEx

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255. The FedEx driver on my route is horrid. I trusted FedEx to deliver my purchases but the new person puts them where they shouldn’t go, puts them other than where I’ve asked them to be put, stacks them so high that they topple over ( I have pictures ) and and then today he coughed all over everything I think on purpose because I’ve complained twice this week about his deliveries so what would FedEx do about it so far nothing

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256. Why is there no way to find out when a package is going to be delivered when it is 3 days late

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257. Hello, I need to file a complaint. I have had 2 packages from 2 different venders (same product) go missing with your company. The fist package with tracking # 520419114564374. I received a notification that my package was delivered and when I arrived home from work, there was no package. I contacted Customer Service and was advised that my Apt # was not on the package, so the agent added my appt to the order and said they would reach out to the driver. The driver stated multiple times that he dropped my package off at The Leasing Office Of my complex. I contacted the Leasing office 3 times and was told that he did try and deliver it but was told that the office does not accept tenent packages without authorization. The Property manager stated that he took the package and placed it back on the truck. I then received a call from Fedex stating that my investigation was closed due to the driver still stating he left my package at the leasing office.
     My second package tracking # 520419114972889 was suppose to be delivered on Monday June 21, 2021. I received a notification that my package was delivered but never received a notification from my ring that someone was at my door. 40 Mins later I had a ring notification that my Walmart delivery had been delivered and the delivery person took a picture of my item from down stairs (i live on the second floor) in the picture there is no Package from Fedex and no sticker left on my door. I contacted Fedex customer service and opened a case. I was told that they would talk to the driver and check his navigation and they would call me back. No one called me after 48 hrs, so I called back. I was old that my package was showing missing in the system. I was put on hold. then was told that my package was on the truck and was suppose to be delivered yesterday June 24, 2021 and as usual nothing was delivered. I contacted Fedex again today and was told it will be delivered on Monday June 28, 2021. I’m not sure why my packages are not being delivered. I don’t have money to throw away. If the driver has taken my packages, I want to press charges. If I cannot get a resolution I will seek legal council and if need be the press. I can be reached at 386-215-xxxx

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258. Your truck number 952642 was going 70 mph in a 55 mph zone on I94 east at 12 noon today

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259. Good morning I have a order from fashion nova and the carrier was fedex. And fedex put on Tuesday 6/22 customer not available or business closed. Then on Wednesday 6/23 I Requested to hold my package at a fedex facility at 804am. Then on Wednesday 6/23 at 502pm my package said it was delivered so I go outside because I work from home and there was no delivered at my door but the package was marked delivered. So I go outside and look around I still don’t look my package. So I call the customer service number at 514pm and I been getting the run around even since. Nobody know where my package it at i dont even see a delivery address on the details it just say Houston Tx. I have called the customer service number all they can tell me that they going to call me back the same day and its friday and i still havent recieved a call back yet.

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260. Re : 280528324093 – I would like to find out why a shipment (a chair) was sent back to NJ, and FedEx marked as refused when a signature was not required and the recipient was not even home at the time. I called FedEx immediately when Amazon sent me notification of package refusal and asked them to redeliver- on three separate occasions. I was advised 3 times that the package WOULD be redelivered – and it was not and now back enroute to NJ from MS . No one can explain why the package was not just left on the doorstep like all other Amazon orders. I am utterly frustrated with FedEx!

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261. My wife since last Friday has tried to get her package by ground delivery with a lot of grief. She still hasn’t received her package to our door. We keep getting promises with no results and we both are tired of it.

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262. Hi I order a shirt and paid for the 3 day shipping (ORDER PSOG9843) from PitShop Official Gear so that the shirt would arrive in time for Father’s Day, the item was shipped via fed ex (tracking #952706782410). The item shows it was delivered on Wednesday June 16 with signature however, it was not delivered to my address nor was it signed for by myself. I do not have that last name nor is there anyone in my house with that name. I have already reached out to my apartment complex in regards to it and there is no one in my complex or works for my complex with that name. I have reached out to fed ex last Thursday June 17 to file a case after checking mailbox & speaking with my apartment office to which I was told 24-48 hr turn around. I reached back out on both Monday June 21st & today June 24th and was told they had no update and to reach out to the shipper to see if anything could be done on that side. I am very disappointed with interaction on this matter as I did my part and purchased that shirt as a Father’s Day gift for someone who attended the race Sunday June 20th and cannot seem to get any answers but the run around about needing to reach out to the shipper. I reached out to the shipper on Tuesday June 22 & again today June 24. I have not received a response from anyone. I want to know where my package is or how I get money back for an item that I never received.

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263. My package was stolen by your driver. The package never was delivered to the USPS or my home. Tracking number 61290988116521252821 and 9261290989312333486372. USPS stated Smart Post didn’t receive the package however Cleppsy fit provided a USPS number not Fedex. The information online does not state the address where the package was delivered.

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264. I have submitted a case because FEDEX’s shipped a package they assured me they wouldnt and had it delivered. I have been lied to by multiple representatives and agents in your CAT team. This issue has been ongoing since 03/01/21 and it is now 06/24/21

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265. My package was missing. Paid a lot for delivery and Direct Signature. It was a birthday gift. Arrived late plus the wrong signature, no evidence. Finally I was asked to file claims, only to tell me it had been denied with no proof of who has my package and all my shipping expenses lost. Amazon would have done a better job. They are the worst service ever. I regret having to use FedEx. It will be simple to ask a driver why there is a wrong signature when the recipient name was clearly stated. I believe there’s a lot of internal fraud going on. This cannot be allowed to continue . Even if I send a letter to corporate office I’m sure it will be thrown to the floor with the rest of the other complaints. I think some people are making money off peoples packages. I have used fed ex in the past to deliver letters and documents. No problem with that but other items have a problem being delivered. I guess the documents are of no use to whoever is deliberately taking them. If an item was signed for by the wrong person then it means that the driver can trace that or is not saying something. I am so surprised at the tons of negative reviews I am seeing. If I had looked into that, I would not have been a victim!

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266. My company sent an Express Freight Shipment via FedEx Freight on 6/1 – the items arrived in Hilo, HI on 6/4 and still have not delivered. Customer service can’t get me an answer. FedEx is literally holding the freight hostage.

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267. Vanessa Ayers of Sumter Co AL works at FedEx ground Tuscaloosa AL is a heavy Marijuana user who smokes on a daily basis who has embellishments over 15k from FedEx over the years and has sent all kinds of confidential information and documents to cell phones of non employees of FedEx with proof she scam FedEx of her moving package from the meridian mss office to Tuscaloosa living in Sumter County AL still i have proof of the fake documents that her and Travis of the meridian branch that were made up to scam FedEx out of over 10k dollars and pictures of the Marijuana that she was being paid to ship over to the reservations in Philadelphia Ms and proof of her extremely getting on the driver who found and opened the package and returned it back to the station for police records to see what they were doing. she is not staying in Tuscaloosa Ala. Her and her husband just got busted with Marijuana and coakcane on a trafficking charge and they are living in Sumter County he took the charges trying to save Vanessa Ayers job and FedEx should have been notified the day of the raid of there home im going to process the lawsuit of FedEx ground of all the pictures that was presented by Vanessa Ayers of confidence information been exposed of the customer products that should have never left the building

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268. I will be filing and serving an official complaint through the U.S. International Trade Commission against FedEx at 942 South Shady Grove Rd., Memphis, TN 38120 re: International and Local Customer Service for the full refund and return of FedEx #: 280384547234.

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269. OCAL/0344 facility on sunrise there is a lot of policies and procedures being violated the way managers upper management speak to each other also on the radio we need cooperate to investigate this inappropriate behavior towards certain individuals

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270. Driver lied about delivering package 280456663085 is my tracking number. I took the day off today so I could be here when driver showed up. No one ever came. Driver said he was here at 1:05 pm. I called fed ex five time some guy said tomorrow then I called back they told me Tuesday. I finally talk to a supervisor he said delivery tomorrow’s between 8-5 but we got disoriented. I called back I was told couldn’t to to a supervisor until tomorrow all I wanted to know am I getting my package tomorrow’s my number 619 531-xxxx

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271. Im having problems with deliverys come to my house i have not received 3 different packages and i keep calling customer service and they keep giving me the run around

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272. Your company or horrid, I contacted customer service today and was only able to speak with someone NOT in the USA. Who refused to escalate my issue to a supervisor. I will NEVER use you service again. If I purchase anything online and you are the shipper, I will cancel the order. You cannot be trusted!!

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273. 280115996102 dropped off 7 June was told dlvry would be 14 June in Berkeley CA. Last scan on pkg was 13 June in Chicago and this was the same scan as on 9, 10, 11, 12 June. Have called 4 times and each time promised return call. No one has called back. NOW I’m told there is a 2-3 WEEK delay in Chicago. Really? Why wasn’t I told this at the station on drop off? Inexcusable.

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274. I dropped off this package at 9549 Westview Drive Coral Springs, FL 33076 6-16-2021 and I haven’t received any updates since then. This is the tracking number. 61290274420323756703

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275. I received a package and was not given any kind of notification nor did anyone knock on the door letting me know that the package was being delivered the package sit outside my front door basically all day my husband returned home at 6:00 PM and a package was sitting in front of my door I waited patiently for the FedEx person who was delivering the package to knock on the door and it was no knock on the door I did not check periodically as I should have to see if the package was left out there however this is an expensive piece of equipment that should not have been left outside for anyone to pick up and carry off I would appreciate it if I can get a return label to send this back to the sender, thank you for understanding.

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276. Shame on you Fedex! Can’t you take the time to respond to any of these complaints! It looks like some of the same comments over and over again, including mine. Obviously you do not care about your client base.

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277. Not even sure where to begin except Fedex has managed to botch 3 separate ground shipments in a 2 month period – two were damaged and one lost.
     This complaint concerns mainly the last shipment, which was somehow damaged. After the shipper boxed up the shipment and dropped it off, I began to track the package and was very anxious to get it. It was when the package arrived at the distribution point in Reno that I first learned about an exception and the supposed damaged. When I called Customer Service the first time, they said there was damage and the package had to be returned to the Shipper. I then called the Shipper on Friday who knew nothing since Fedex did not bother to contact him, and he called and gave Fedex specific instructions to go ahead and forward the shipment anyway, in hopes that I could get it repaired.
     Fedex agreed and said it would be delivered on Saturday June 12th by end of day. I stayed home all day and Saturday came and went with no call or package. When I went online Sunday to trace the shipment, it was in California, headed back to the shipper. Again both the shipper and I called and Fedex agreed to reroute the package back to me – the recipient. Next day, called Customer Service again since the package was headed further South in California – again they said they would try and get it off the trailer and forward it to me in Reno. But as of this morning, Tuesday, June 16th, someone at Fedex decided to send it back anyway to the shipper without authorization despite several calls.
     I’m sorry, but Customer Service is totally worthless. You get someone on the phone that you can’t understand, has a bad attitude, and you get nothing resolved. The last shipment I heard numerous times that the shipper never called and provided them with any instructions – really??? This seems to be their standard response – I have specific times and dates for 2 of the shipments in question where the shipper contacted Fedex. This last shipment they also came up with more excuses – the label was damaged and they had no way of getting a hold of me or the shipper – really – when I called to trace the shipment they had all of our contact information – same thing when the shipper called – they had his name and number and never notified him that the shipment was damaged – I was the one who notified the shipper the package was damaged. Then they said they could not deliver the package because it was damaged, but no one knew what kind of damage there was. If this is the case, why on a previous shipment was a package forwarded that clearly had broken glass inside the box with the side kicked in?
     Another package, which is still lost, when I did a trace it said it was delivered to me, but after calling numerous times, Fedex then said it was being held up in customs. The shipper called customs and they knew nothing about the package. The package has never surfaced. Here again Fedex stated that the shipper never contacted – again the shipper has documentation that Fedex had been contacted.
     I have no problem with your air shipments, but your ground service is sorely lacking. I know that thousands of packages go through your system, but three shipments out of three damaged or lost is unacceptable. Out of all three of these packages, Fedex has asked for my contact information: phone and email, and not once have I heard back on any of these shipments. It has been up to me and the shippers to get any follow up information. While the company I work for is small, as well as the other 3 shippers involved, we have all vowed not to use Fedex Ground in the future for any of our shipments. The costs associated with having to deal with this service is not worth the cost savings, not to mention the disappointment of a lost family hierloom with nobody taking responsibility or caring. Yes, the shipper can file a claim and get back some of his money, but he cannot recoup his time in having to track down your shipments. But mainly, there is no monetary value you can put on something that is sentimental and lost forever.

     Reply

278. FedEx employees does NOT receive ANY breaks during an 8hr shift. They receive no lunch or 15 min break. Is this how FedEx is run??

     Reply

279. Hello, in viewing our outside camera, I noticed a FedEx, while he was by his truck, tossed our package toward the front door. He missed and then threw it again. I don’t appreciate the way our delivery was handled.

     Reply

280. My package arrived in North Salt Lake June 6, 2021 I’ve been getting the runaround every single day getting text message with the package has arrived Package is out for delivery with several calls and one right after the other packages on the truck packages on the truck still no package Two weeks later nothing but empty promises and around and around on the phone and making contact with the local FedEx

     Reply

     1. SOMEONE PLEASE CALL ME BACK. I CALL, CALL, CALL OVER AND OVER AND KEEL GETTING THE SAME RUN AROUND. EVIDENTLY FEDEX “LOST” A BAG ON 300 PACKAGES AND MINE WAS ONE OF THEM. HOW DOES THIS HAPPEN!? I NEED SOME ANSWERS. IM BEGGING YOU TO EMAIL ME OR CALL ME ASAP!

        Reply

281. I’ve been waiting on my physical paycheck for 1 month from Fedex. I was told my paycheck was mailed to me 3 weeks ago. Every week I call Fedex rep, and I’m being told I have to wait another 5-7 days that the check had been mailed. My car note is past due and my rent is coming due for July. PLEASE HELP ME!!! Fedex owes me 2 checks, and I need them.

     Reply

282. Fedex lost a package with 800 high school tests to be graded by Cambridge University. This is extremely urgent and Fedex is not responding properly.

     Reply

283. The delivery men/women are stupid!! Why would they leave my package in a hallway where they clearly see crackheads sitting there. What happened to leaving a note stating they will re attempt the delivery the next day? I had 2 packages stolen one was $212, the other was $134. Just because the delivery driver said he left it at the door, I cant get a refund because it was a no signature release, but I never had a option to make it like that. I’m very upset and I want my money back!!!!

     Reply

284. 1) I have been manually ordering pickups almost daily for almost 20 years. I can only imagine how much money we have paid you over this time. I finally am able to schedule a r2xueeing pickup once per week and the driver arrives 10 minutes before time range, person I call cant tell me anything when I call 20 min before end of time range. And then driver gives me attitude when picking it up?
     2) two times out of countless times you e lost my package and while this track record is why u continue to use you, you cant reimburse me foe package contents either time? What’s the point of having a value and sending it tracked?
     3) You seem to be delayed quite often lately.
     4) All this is adding up to a change in who we use for all our shipping.

     Reply

285. I need someone from FedEx cooperate office to contact me as soon as possible my name is Troy Shafer and my phone number is (253) 985 xxxx I will only discuss this matter from someone at the corporate office not some want to be manager at some other office.

     Reply

286. Hello My name is Cory Miles. I had a package shipped to me from my job by fedex. The product was a computer. The computer did not work so my job sent me a replacement computer. I scheduled THREE different pickups by fedex to come pick my computer up. Two of those time the customer service agent didnt put down the address correctly. I call in saturday June 12, 2021 to schedule a 3rd pick up for monday. I talked to a supervisor and they scheduled a pick with urgency. When I called monday june 14, 2021 at 10:30am to check on my pick up it was not in the system. For some reason I feel these actions were done on purpose. In result if my package not being sent to back to my job on time ut has delayed me from working and has put my job at jeopardy.

     Reply

287. I’m writing to advise you of a careless FedEx driver. The incident occurred in Birmingham Alabama on June 10, 2021. The driver of truck # 250616 was speeding and riding on our bumper. It was very careless and scary for me. It happened on the Red Mountain Expressway at around 9:10 in the morning.

     Reply

288. First off I watched package online from beginning and saw it get into town and changed to next day but was ok. Then next day I literally watched out all day long waiting then 3 something it changed online from Friday delivery to MONDAY. But when I checked next day it said they tried to delivery at 4 something (same day they changed it at 3). I went downstairs to no sticker on door which I knew it wouldn’t be. They obviously was running behind so marked some drop offs as “tried” then went on their way. Fed ex seems to be hiring whoever since Prime came into play. So understand when sending something that fed ex don’t care about customers as much as employees because I tried messaging someone and they just excused everything then was disrespectful so I asked for name to complain but blew me off and kept it going

     Reply

289. Been waiting 4 days for a perishable food item. Should have been here 2 day’s ago. You just don’t care fedex. I will never ship anything fedex and hope everyone see’s this

     Reply

290. My shipment was to be delivered on Friday June 11 and on June 12 I got a text telling me that it was going to be delivered on the 11th called CS and was told that you don’t know wher my package is I was told on the 11th that it was on its way to Rogers Mn but on the 12 you had do idea where it was. HELP

     Reply

291. If I could leave negative stars I would. I mailed out a package on April 6th 2021, it was supposed to be an overnight delivery but somehow it was stuck in one of the facilities in Tennessee for over a month. Every time I call they give me the run around. FINALLY after 1+ months they delivered the package only to get notified that the contents were NOT inside the box. The recipient sent me picture of the box, it was smashed up, tape all over. I file a claim with Fedex, we had 1k insurance on it. Another month has gone by and they keep telling me it is being “reviewed”. They said that it would take 5 to 10 business days a month ago!!!!!!!!!!

     Reply

292. Ohio University, Athens, Ohio, buildings have been locked due to COVID for the past year and a half. For whatever, the FedEx drivers in our area cannot or will not deliver them to our Mail Services department. Our shipments are constantly being returned, left by doors in empty parking lots, or dropped wherever they feel is appropriate on campus. UPS and USPS don’t have issues delivering our packages but, unfortunately, may of our suppliers use FedEx. Is there anyway for FedEx to train their drivers to deliver packages correctly. How do we resolve this problem because we need these shipments?

     Reply

293. So I m not sure how much interest he will put intoThis
     I don’t understand where’s my fault in this
     That I have to go through so much stress and anxiety and call everyday
     I paid all the vendors who I bought stuff from I paid the shipper snd FedEx about 200 dollars to ship this11.5 kg box
     If FedEx misplaced the box
     Why am I suffering
     It’s my stuff but am I responsible for this misplaced box?
     There are items in there with lot of emotional value belonging to my mom
     But clearly nothing is done
     That box has been there since May 21
     I m looking for some clue somewhere
     Thank you

     Reply

294. I want to acknowledge a hardworking , very polite, super friendly Fed ex worker. His name is Brandon Bray. Brandon works the Battle Creek Mi area. Brandon’s customer service skills are off the chart. Because of Brandon I prefer that my items are shipped with Fed Ex. No matter what kind of day Brandon is having he always greet his customers with a smile. Fed Ex should know that they are privileged to have such an outstanding employee. Please Fed Ex acknowledge Brandon for his hard work and dedication to the public. Thank you,

     Deb Wiggins
     xxx Graves Ave
     Battle Creek Mi 49037

     Reply

295. We paid invoice 6-526-42704 for account 4128-9578-9, but this invoice shows as overdue. We paid with check 20453 for $9.63, dated 04/24/2019. This check cleared our bank account on 05/01/2019.

     Since November 2020, we sent 3 emails to remittanceresearch @fedex.com, including a scanned copy of our cancelled check. We have received no response and no resolution. Our online account continues to show an incorrect balance of $9.63.

     Reply

296. I want to make a complaint on FedEx manager and the hiring manager I am a package handler at FedEx and they told me I can’t work over by 2:14 truck and I feel comfortable over there

     Reply

297. Fraudulent delivery report

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298. i been wait for a package medical supplys tracking number 61299995998521548363 it shipped fedex ground on the 28 of may 2021 as of 6/9/2021 i have not received my package have called was told a lie three times and still no package

     Reply

299. I wanted to report one of you’re drivers that made a delivery to my location this morning, June 9th 2021 around 9:40am at Board of Education in Lakewood N.J. and was completely rude and careless. The driver got rude with one of our Security Officer for not accepting the package. Security is not allowed to except anything during hours of operation. She was told where to drop off the package and got pissed off and sped away. Security came to informed me what happen and that she was on her way to drop package off. One of my worker went outside to meet her and to secure the package. She then throw the package on the ground and floored the gas pedal and sped away. We do have video support if requested. She did make a few comments as she departed my area. I been having issues with fed-ex delivery’s and I’m reaching out to you hoping that something will gets done . Any additional questions please don’t hesitate to send me an e-mail.

     Reply

300. If I receive a call I can further explain but after I waited on hold for a customer service rep. The rep. was disgustingly rude and ended the call on me after providing incorrect info and getting frustrated for not wanting to confirm package details.

     Reply

301. Mr Smith
     My family has been ordering from all major companies
     With no problems
     Lately the past 6 months my family moved and the package we ordered are shipped from your Trenton Facilty
     First order from the Trenton facility came 1 1/2 months late and had to be reordered because it was late and it ce damaged
     So we had to reorder it again from Home Depot
     The reorder was lost
     and so we reordered again and it was suppose arrive on Thursday still not here called FedEx spoke to a Supervisor again said it would be here by Saturday still not here
     Called Home Depot
     and they are reordering and having shipped with another carrier
     My Son ordered shoes twice and received after the company ordered to be shipped with another carrier

     My Wayfair order is a Month late
     After speaking to FedEx Supervisor
     It was suppose be shipped with Home Depot order
     On weekend still not here
     So after numerous calls and ip grades to Supervision on the Service level in your Trenton facility
     I would hope you would read this concern and address
     There is no customer satisfaction or service out of your Trenton Facilty
     Please Help
     Thanks

     Poor Service
     No customer concern from the top

     FedEx (FDX) Stock Sinks As Market Gains: What You Should Know
     finance.yahoo.com/news/fedex-fdx-stock-sinks-market-214509566.html

     Show quoted text

     Reply

302. Hello FEDEX REMITTANCE RESEARCH

     My name is Timothy Gendreau. I mistakenly made 3 payments of $281.57 each using Bank of America’s Bill Pay Online service to FEDEX last June 5, August 5 and September 4 of 2020 instead of my Home Owner’s Association.

     My former FEDEX account number associated with my Bank of America Online Bill Pay is 196293019.

     Bank of America was able to confirm the three payments were sent to FEDEX and not my HOA.

     Bank of America has confirmed the FEDEX Electronic File Trace Number for each of these three payments.

     Bank of America has confirmed the Remit Account Number for each of these three payments (which is a different FEDEX account than my formed account listed above)

     Please find attached three letters from Bank of America’s Payment Processing Center detailing that the payments were issued to, sent to, and cashed by FEDEX.

     I have spent more than 6 months trying to get FEDEX to identify the mis-applied payments and refund me the amount of $844.71 which was never owed to FEDEX, was never tied to a FEDEX shipment (therefore there is no tracking number involved) or intensionally tied to any FEDEX account number.

     Two weeks ago, I did received one check for $281.57 and FedEx closed the case #09298462. I am asking that a new case be opened and that I be refunded the final two mistaken payments of $281.57 totaling $563.14.

     Please confirm receipt of this email and what FEDEX will be doing to get me back my money.

     Thank you.

     TIMOTHY GENDREAU
     xxxx JUNIPER STREET NE, LOFT #106
     ATLANTA, GEORGIA 30309-xxxx
     TGENxxxx @TGENDREAU.COM
     619.922 xxxx MOBILE

     Reply

303. OK. I have had it. For the past several years Fed Ex has delivered most of my packages to the wrong address. Always sends them next door. If it happens one more time I will file a lawsuit for sure. I am not happy yet again when this morning I find my stuff next door. Some expensive equipment for my tree service and other stuff. I will be contacting every avenue I can to put a stop to this. There has even been times when our things have gone to the wrong address holding up jobs because our equipment has gone to the wrong address. My home number is CLEARLY ON TH FRONT OF MY DRIVEWAY.

     Reply

304. I think that the US Marshall office needs to get in volved . There are way to many packages either disappearing or packages being tore open and missing items.so where is all these items being housed in a warehouse or being sold by employees we trust to to deliver packages. There are to many recurring complants with the same issues.

     Reply

305. I am beyond frustrated with Fedex!! My sister ordered from the Target Registry for my daughter’s baby shower. The package was suppose to be delivered to my house, 109 Redbird St, Highland Haven, TX 78654, on Monday May 24. I received a message at 9:04pm that said the package had a Delivery exception Customer not available or business closed.

     I called Fedex Customer Service the next morning on Tuesday May 25 to let them know that I was indeed home and no attempt was made to deliver that package at my address. Your call center is less than competent. It was hard to understand a few of them. It was implied that it was my fault that I was not at home to receive the package. I explained that I didn’t need to be home to receive the package and the driver was probably not even in the correct town. I explained to the supervisor that the zip code 78654 was for 3 cities, Marble Falls, Granite Shoals, and Highland Haven. Granite Shoals had a Redbird Rd, only Highland Haven had a Redbird St. He said that he would relay that information to Pflugerville Tx, where the package was coming from.

     Then at 3:32 pm on Tuesday May 25, I receive a message Delivery exception Customer not available or business closed. I again called Customer Service and received the call center. Once more, it was implied that it couldn’t be delivered, I wasn’t at home. I asked to talk to a supervisor and again explained I didn’t need to be home to receive the package and the driver was probably not even in the correct town. I explained to the supervisor that the zip code 78654 was for 3 cities, Marble Falls, Granite Shoals, and Highland Haven. Granite Shoals had a Redbird Rd, only Highland Haven had a Redbird St. He wasn’t any help and just wanted to argue with me. I said I wanted to talk to his supervisor and was told he WAS the supervisor. I asked again to talk to his supervisor. I was cut off. This made me extremely upset and aggravated.

     On Wednesday May 26 at 5:00 pm, I once again received a message Delivery exception Customer not available or business closed. Once again, I called the less than helpful customer service.I was told that it was still out for delivery, just wait for it. I told them that I had already received the message of non delivery. I was again told that it was still out for delivery. Once again went to the supervisor route. I was less than happy at this point, and all this guy wanted to do was argue with me. After about 10-15 minutes trying to explain my situation and frustration, I called him a complete Idiot, and I hung up on him.

     Obviously your call center is very poorly run and information never seemed to get to Pflugerville to explain what the problem probably was. I gave up on Fedex and called Target where the packages originated. I spoke to a very nice man who was calm and collected, and really want to assist me. After a brief hold where he contacted the Pflugerville office and explained what was probably the issue, I was assured that I would receive my package on Thursday.

     On Thursday May 27, I stayed at home all day to wait for my package. Finally at 5:23 pm, I saw a truck pull into my driveway. I met the driver on my front porch. The box was really smashed up and half opened. I told the driver that I sure hoped all the purchases inside survived. I asked her about the last 3 tries to delivered it to me. She said the guy was trying to find the address in Granite Shoals. I thanked her for finally getting me my package.

     Most of the purchases were OK, but 3 of the small packages were smashed and ruined. I contacted Target and they graciously replaced them for me. They were delivered the next day.

     No other delivery service has ever been unable to deliver to my house. I have also received many deliveries from FedEx with no problem. The address on the box was correct the whole time.

     Please address your call center issues. They were friendly at first, but once you described a problem, they became very defensive and rude. The supervisors were extremely rude and obnoxious. It was my fault not theirs. Obviously that are not relaying vital information to the shipping center.

     This was 4 extremely frustrating and beyond aggravating days for me.

     Linda Enderlin

     Reply

306. FedEx driver hit the side of my car.
     Claim no. 442 182 2707
     Second. On my mail box was a clear plastic bag it had a FedEx envelope in it I saw the zip closure was opened. That was my first time to the mailbox. My husband or I had not opened it.

     Reply

307. Hello
     Speaking to a Frank, he says he is the highest rank to solve my problem. He hasn’t solved anything. He made it worse by making me feel like I m lying. The driver yesterday asked a child if a person lived in my house ( 1st problem) (2nd) put a sign on door saying I missed you. But who if your saying today they didn’t live here. This company has made me waste my TIME and MONEY. I feel the driver lied because he knew he could get away with it and my area. Poor, black, and unattractive.

     Reply

308. During a FedEx delivery on Sunday June 6, 2021 at 3:06pm – the driver backed in to the fence and caused damage!
     No note was left. And all FedEx phone numbers and internet site links do not offer help for property damages – with no communication available for this matter, I cannot reach any real person. If I do not hear from a Fed Ex rep by June 9, 12 noonCST – I will escalate this incident /accident and property damage further.

     Reply

309. My order is stuck in transit 9261292700983871845885

     Reply

310. Why can you never deliver anything on time or always lose my packages?! I now refuse to order anything that comes via your shipping. I’d rather use DHL than you and that’s sad! You’re an awful company and can’t seem to get it together at all.

     Reply

311. I want the fed ex driver on my route FIRED! I have filed numerous complaints with customer service and filed numerous claims with merchants and the same things continue to occur. My packages are either delivered to the incorrect address, lost, or the driver stares no one is home. As recent as today, the driver comments stares he could not gain access to security building. Where was he at because I live in a residential street and we all have front doors. So I am confused at his alleged and failed delivery attempt. I have been sitting outside my house working all morning. I’m literally sitting with the phone in my hand and I get a text that says my package will be delivered tomorrow. How is this possible when no fed ex truck pulled up. I think I’d remember a FED ex driver walking past me to the door of my house. I have had merchants replace luxury items due to the incompetence of the driver. I had to take significant financials losses as a result if my inability to get my packages. This is unacceptable! Why do I have to have the same issue for a year now. Why? I want this driver reprimanded. Something needs to be done.

     Reply

312. I’m currently trying to get a FedEx package and your website stated that it’s already been delivered. I still don’t have it yet. This will be the 2nd package that has gotten lost/stolen from us through your company. What is going on with you guys?

     Reply

313. I am a customer of FedEx. I have been having problem with that for awhile. This Sat 6/5/2021. My medicine was supposed to be delivered. Because I’ve had so many problems. I sit in the apt with the door open. About 5 I get a text saying. They had came no one was here to receive the package. I call FedEx spoke to about 5 different reps that day. I explain to them this medicine was life and death situation. She stated they will deliver it 5/6/2021.Again I open the door and waited at 3PM. I got the same text from yesterday. I came no one was there. I call FedEx again. Now I’m completely out. I was admitted to the hospital before behind my medication not being delivered on time. So I talk to about 5 to 6 reps. That PROMISE I would get my medicine yesterday. To my surprise. I didn’t call the pharmacy they call they explained this is urgent. FedEx even put in there report. Priority, Urgent, Medication Asap. This was put in 6/6/2021. Now I’m I’m can’t hardly talk for talking to so many reps. Even the Supervisors are Managers whoever. They lied. I call a lawyer. FedEx have made me a hostage in my own home waiting. Missing Graduations family, not being able to leave my apt. Cause they keep telling me someone is coming. At the last minute they cancel are lie and said no one was here. I have statements from my neighbors that know I been here. My son. My niece. Let just say they said they came even though I know they didnt. No sign. No note no nothing staying FedEx been here. Another thing this medication requires a signature and a ID. According to the state and according to ya’ll policy. Which yall will have to provide. Now my insurance are that last bill. Now my Doctor wants me in the hospital until my medication is delivered. I can have a stroke are heart attack are even die. I am tired of going to the hospital because of FedEx mistakes. Everytime I’m told this will never happen again but yet I still don’t have my medication which my life depends on it. I was told 36 times. I’m sorry I apologize. What good do that do when I’m out of the medicine that I really need. And priority, urgent doesn’t mean anything with your company. I pray to GOD that I will be here wherever y’all decide to deliver it. Your company need to do better. Ppl life depend on the delivery of there medication. I know FedEx have money. You probably could afford a couple of law suits. But there is a GOD and the no money in the world can’t buy him. GOD BLESS.

     Reply

314. I sent out an overnight envelope on May 21,
     2021 and spent 28.19 for the overnight delivery.
     The package that I sent was only 35 minutes from here. Winston Salem, NC to Greensboro, NC. It just kept saying pending. I didn’t even receive a status report. I am so disappointed in your service.
     LOW AND BEHOLD THE PACKAGE WAS JUST DELIVERED TODAY. TOOK TWO AND HALF WEEKS TO GET THERE.
     THIS IS TOTALLY UNACCEPTABLE AND UNPROFESSIONAL. I CALLED TODAY AND THEY WON’T EVEN REIMBURSE ME FOR THEIR MISTAKE AND A LAME EXCUSE.
     YOU SHOULD BE ASHAMED OF YOUR PROFESSIONALISM IS THIS MATTER. I WILL NEVER USE FEDX AGAIN.
     I SHOULD BE REIMBURSED! HOW SAD IS THAT
     SHAME ON YOU!!!!!

     Reply

315. I refused a package yesterday (06/06/2021) and even signed for the refusal of the package. Today (06/07/2021) I heard a loud bang on my front door and here the FedEx driver brought the refused package back to me! I just made two phone calls to your customer service department representatives at 1-800-463-3339. Will and Michelle graciously took down my complaint (Case/Complaint # 0607623106). They also are having a FedEx driver come back tomorrow (06/08/2021) and pick up this prior refused package. I always felt FedEx was a top-notch company but this driver is giving you a very bad reputation. Please Help File This Complaint And Address This Driver With Corrective Action Immediately – Thank You Leigh Ann Arnold, 1602 Stoney Run Trail, Broadview Heights, Ohio, 44147, 440-526-xxxx, leighannarxxxx @att.This tracking update has been requested by:

     Name: Leigh Ann Ann Arnold
     E-mail: leighannarxxxx @att.net
     ________________________________________________________________________________

     FedEx attempted, but was unable to complete delivery of the following shipment:

     Invoice number: 473
     Reference: 473-0-8807
     Shipment ID: 975868979710
     Ship date: Jun 1, 2021
     Scheduled delivery: Sun, 6/6/2021 by end of day
     Service type: FedEx Home Delivery
     Packaging type: Package
     Number of pieces: 1
     Weight: 2.70 lb.
     Standard transit: 6/7/2021

     Tracking number: 975868979710

     Reason Delivery Not Completed Recommended Action
     1. Shipment Refused by Recipient No action is required. The package is being
     returned to the shipper.

     Shipper Information Recipient Information
     SAN FRANCISCO BROADVIEW HEIGHTS
     CA OH
     US US

     This tracking update has been requested by:

     Name: Leigh Ann Ann Arnold
     E-mail: leighannaxxxx @att.net
     ________________________________________________________________________________

     FedEx attempted, but was unable to complete delivery of the following shipment:

     Invoice number: 473
     Reference: 473-0-8807
     Shipment ID: 975868979710
     Ship date: Jun 1, 2021
     Scheduled delivery: Sun, 6/6/2021 by end of day
     Service type: FedEx Home Delivery
     Packaging type: Package
     Number of pieces: 1
     Weight: 2.70 lb.
     Standard transit: 6/7/2021

     Tracking number: 975868979710

     Reason Delivery Not Completed Recommended Action
     1. Shipment Refused by Recipient No action is required. The package is being
     returned to the shipper.

     Shipper Information Recipient Information
     SAN FRANCISCO BROADVIEW HEIGHTS
     CA OH
     US US

     Reply

316. Had to go to the city to get my package two different times .for some reason yall can’t find my house but ups can so I will never buy from someone that shipping fedex

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317. I’m still waiting on a response since Friday the driver lied about dropping my packages off and I went to the store and the supervisor didn’t come out to speak with I need help please my number is 7866176xxxx.

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318. facebook.com/elliot.cruickshank.92/videos/296597415346696/?d=n. Instead of helping – This is what FED EX EMPLOYEES do while other people are actually working,

     Reply

319. I’m being blocked in Carrollton Texas off your iPhone APP and I have lost and stolen packages my Social security number is 595441934 my cell phone number is 7208825990 my mailing address is 3560 country square drive apt 1008 Carrollton Texas I file with the usps government mail fraud for lost and stolen mail and I updated my address by the usps in house office and online and on your main website please call the postal man and be feds I want my legal mail and junk mail I want all packages all so can you please make sure my mail that I sent yesterday from an office max I sent from Dallas city I drove OTR for Marvin May May Trucking Company my old driver CODE: RUFAN please help fedex please I want all my legal mail my name is Andrew James Ruffin my DAD Roger Justice Please help fedex

     Reply

320. Fed Ex is not an equal opportunity employer; it discriminates. Well qualified applicants,like myself, are turned away because of circumstances that are immutable. In other words, the past is the past, so the past cannot be changed however much we may want to.

     Reply

321. Yes I recently fueled up in Fridley Nevada and team of your drivers pulled in beside in the next island . I finished fueling up showered and they where still there and they never even got fuel ! 50 minutes at the pump , but the 2 of them are clean ! If that’s what you train these morons to do your company is a joke .Screw the other drivers so we can get a shower! Park your truck like the rest of us ! Truck #147420

     Reply

322. Driver speed in my development. Covered license plate and truck number with duct tape. Have tried to report in past . My adress 27 Lebanon valley ct
     Lebanon pa 17046. As you don’t track your vechice and can not reach a saftey department.

     Reply

323. Someone from your office has contacted me the other day I lost the email address so I need it replaced once again the day a FedEx truck pass my house running 59 miles an hour there is no excuse for this when are you going to do something I have turned record over to my attorneys for criminal prosecution and reckless endangerment of human life you will notify you have done nothing he will forward the files to you

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324. your service is piss poor leaving two packages of dog food out in the yard while raining. this is not the first time packages where left in the yard and not on the porch. TRULY HORRID SERVICE

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325. I am sick and tired of your lousy delivery service. I have complained constantly and nothing is done. I want the Houston Tx area Manager to contact me ASAP

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326. Fedex lost my package and I had a case Id to stop the package in Minnesota when i found out that I was getting scammed and I sent it from the Office Max in Savage, MN and they said they don’t have the package and it shows it was delivered back in Savage MN and signed for but not by me so I am out a 400.00 package and 108.07 in Shipping so where is my package and who is reimbursing me shipping because the package went all the way to the destination.

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327. Dear Madam/Sir.

     My tracking number is 787091567466. I sent a International Priority Envelope on 5/12/2021 and I was promised that the recipient, my lawyer, will get it on 5/14/2021. It was a very important document inside and I trusted this company. It was not delivered on the 14th or on the 17th. Because the papers did not arrive, we needed to reschedule the original contract day, 5/18 to later in the week. I wasn’t happy at all. Everyday since 14th of May, I have talked with many customer representatives because no one can give me a straight answer why my envelope was not delivered on time. Every time I call I hear different story. I requested an investigation to find out what happened.
     Because the paperwork was not delivered on the promised date, I want my money back. I requested this on May 18th. I was promised call backs or emails from the various representatives regarding the status of the envelope and the investigation but no one has called back. I talked to a manager and he said there was very little written in the ticket other than “open case”. Please check on this case. I was also told in order to request a refund, a copy of the invoice will be mailed to me. Mailed to me? Why would something from Fed Ex be mailed to me? Why do I need a hard copy? Why can’t you email me the invoice?

     Thank you so much.

     Sincerely,
     Judit Sasvari
     571228xxxx
     My e-mail. feketegxxxxx @yahoo.com
     I am still waiting for a answer. I should get that last week. I called many times. I am waiting for answer and get back the refund.
     Thanks..

     Reply

328. Yes I have a complaint about Fed Ex I picked up a package for me going to the Walmart return center on May 15 this is now June 2 they told me that I had to call Walmart to get PERMISSION for them to release the tracking information to me about MY package. I would like to know why this is protocol to have to ask permission for a package that Fed Ex picked up is it because they may have lost it is that the reason? I don’t care but I think that is absolutely absurd I would like somebody to call and explain that to me or email me or something because that is very evasive.

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329. I am very upset with fedex we order a fan blade for a air condition it went on 5/17/21 to fedex lost my order. I call them and ask my order was they kept on telling its on the way it is now 6/01/21 still have not recevied my order. Had to make another order but i am going thru ups . this very upsetting my husband has heart trouble we had to go without air . never will use you again.

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330. Your drivers continue to leave my packages in plain view. I have had things taken from my porch and feel YOUR DRIVERS can do better, lets start with ringing the door bell.

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331. Tracking # 787227858846
     My package has been at local delivery destination since May 24. Why can’t you deliver my package?

     Reply

332. I have had two deliveries from Nutrisystem frozen food and each time the food was thawed. No dry ice in the package. The last TRK# is 9753 7649 3335 RSVP please

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333. Your store 5900 has incompetent staff & manager. Dropped off a flash drive for a large copy to be made. Came back 1.5 hrs later still not complete. Went back & he tried for 40 minutes. Said he would try again & really a bluff because he did not know what he was doing. Asked for the manager for help. He was not at all helpful & could care less of his staff’s incapability. Asked

     Reply

334. Customer Complaint Regarding Negligence of FedEx Ground Local Delivery Person.
     Tracking 506209131599 – Driver reported the package delivered and handed to the customer. WRONG! I am the customer and nobody from FedEx arrived or handed me my package.
     Deliveries to the wrong house and then a lie about the package being “handed to the customer” will quickly net FedEx the same status that ONTRAC (or is that OFFTRAC) currently has as the worst delivery company ever. Count me as FedUp getting packages dropped at the end of my driveway instead of taking it to the house like the other delivery drivers do. Instead FedEx driver drops it where it can be easily spotted and snatched up by anyone passing by, and the customer never even knows that a package was delivered. In my neighborhood called Panorama Heights on the eastern outskirts of Joshua Tree, California, it has become the norm for this to occur with the latest FedEx Ground service driver making the deliveries. He is lazy and incompetent, and will often leave a package that should have been delivered to someone else. This is also typical of the type of delivery that ONTRAC does, where this delivery person seems to have received his training. But I no longer use ONTRAC and now when this FedEx driver leaves a package, there is a chance it is labeled to someone else, and there it will remain until FedEx rubs his nose in his mistake and tells him to go pick it up and deliver it to the rightful customer. I know it won’t be for me because when I order anything now it will not be shipped by FedEx. I’ll find a different source who has a better selection of shippers to choose from than ONTRAC or FedEx. I expect my packages to be placed on my doorstep especially after paying $26 for this shipment, but obviously this local driver has no concerns whether or not the actual customer receives the package. I know what I’m talking about. Consider a trucker must make deliveries at a set time after driving a couple thousand miles thru all sorts of weather and traffic conditions, and when showing up late soon finds he is no longer needed. These local sissies don’t know how easy they have it, and then the losers in the office find a reason to show them leniency despite the deliberate negligence. Office personnel should absolutely have the concerns of the customer over what any crybaby driver says. But apparently, that is not the way things happen around here. There are places where FedEx has a good reputation, but it certainly doesn’t exist around here. This has been an ongoing problem for over twenty years.
     BTW the package was brought to me out of the kindness of his heart by the resident who got it, and who lives on a different street than mine. This was no mistake on the part of the FedEx Ground delivery person. Bring back competency to your company and do something about this type of negligence!

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335. Improperly treated

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336. How do I contact Fedex Customer Support? Don’t use the email address provided. It is bogus. Guess they just want our money and don’t want to be bothered by customers.

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337. 1. Company is so insulated one can not reach anyone in the corporate offices via email.
     2. The claims forms are so rigid, they can not be completed with additional information.
     3. Claim denied for wrong reason because they did not understand or read the situation.
     4. We paid for 2nd day for a perishable item. It was routed from southern California to northern California to go to Maryland. Delivery was promised EOD 5/19. Package arrived afternoon of 5/20. Difference between 2nd day and 3rd day is $13.72 which FedEx is refusing to refund. They had lost a customer.

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338. Hi I writing to complain about a FedEx driver, who delivered my pkg. Tracking # 9261290986299326794009. He delivered my pkg, and left it on the end of my driveway against the street/road out in the open for anyone to pick up or steal. I have a camera which notifies me of any activity which recorded it. Being at work and unable to pick up. I called my neighbor to please move it. She too said she had a FedEx delivery, same driver left her pkg by the road/ end of her driveway. I have always had no issue with FedEx in the past. Is this some new protocol? If so, I will have to look into using another delivery method. I’m hoping that this complaint is not over looked. Maybe it is this particular driver, maybe needs more training, not sure. I wanted to bring it to your attention. I included the tracking # to assist your company with narrowing down driver whom delivered.
     Sincerely,
     Patrice Snider-Lima
     xxxx Varner Circle
     Winter Haven, FL. 33884
     Ph: 863-207-xxxx

     Reply

339. I am terminated due to side effects of my second COVID-19 vaccine

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340. Shipping Tracking #513575810259. I had ordered a print for a client, and is was shipped via FedEx. The client let me know they never received it. I checked the tracking status, and someone scanned the package to put it on hold in NJ, the state where it needs to be delivered. I called FedEx, and they said they would put an “agent” on the status of the package and get it delivered. This was May 26th. I called today, as I saw the status had not changed, and I had zero contact from FedEx via text or email, which they assured me I would be contacted. It is May29th. They said that since the package has been sitting idle for over 7 days, now it is considered lost, and I have to file a claim. When I tried to file a claim, the page said there was an error and it could not complete my request. Customer service has failed, as well as the Barrington, NJ facility. Who is going to give support and how is this going to get resolved?

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341. HAD A DRIVER FOR YOUR COMPANY DELIVER A PACKAGE YESTERDAY SAID HE DELIVERED TO DOOR, A LIE… I HAVE SECURITY CAMERA FOOTAGE YOUR FED EX GROUND DRIVER WALKED TO FRONT OF MY PICKUP LOOKED AROUND THEN DROPPED PACKAGE ON GROUND KICKING PACKAGE UNDER FRONT WHEEL OF PICKUP THEN LEAVING, ALL ON VIDEO FROM SECURITY CAMERA TRACKING NUMBER 937383743307 – I CAN SUBMIT VIDEO SHOWING TIME DRIVER ARRIVED AND FULL ACTION UNTIL HE LEFT AS WELL AS CLEAR PICTURE OF YOUR COMPANY DRIVER. THIS IS NOT THE FIRST TIME FOR ISSUES AS A WEEK AGO HAD ONE OF YOUR CONTRACK DRIVERS IN YELLOW PENSKY TRUCK TALKING ON PHONE WITH ONE HAND PULLED PACKAGE FROM BACK OF TRUCK DROPPING ON GROUND BROKE OPEN SIDE OF BOX AND POPPED A JAR OF PEANUT BUTTER AND ALSO DAMAGED 2 ITEMS IN BOX AS WELL, TARGET REPLACED MY ITEMS AND I TRIED MULTI TIMES TO CALL FED EX NOT ABLE TO GET A HUMAN

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342. Health code violation

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343. I have been waiting for a package since 5/25/21 that is the first text I had received now I have been waiting for this package now for 4 days yesterday my package was on a truck and was never delivered in any way and now today they are holding it in a location where I can not pick it up and because of this I have been stuck sleeping on the floor due to false information from your company

     Reply

344. Your ground driver hit my building and drove off. I have been on hold with 1-800-463-3339 for over 50 minutes. I’m now on hold with corporate number #901-818-7500. Help,

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345. I have been waiting for a package from CVS for my husband since April. I was told it was at Northampton, PA
     but they do not have it. #9261297937776566652281
     It’s medical supplies for my husband George Specht. They tell me it has been up there since May 2nd. Not there. Where is it? xxxx W. Liberty St. Apt. 609 Allentown, PA

     Reply

346. They delivered rotten meat to my house on three different occasions and you it has been zeroed out because they damaged it in Atlanta. Refuse to pick it up and hang up the phone in my face.

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347. FedEx driver parked behind my car blocking me from leaving. When I brought it to his attention he told me he’s in and out in 5 minutes. Told him I needed to be somewhere and he smirked and told me, “you’ve got a problem.”

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348. 2 packages left in front yard. Not near front porch. Were there overnight. I am 79 y/o and unable to move them myself. Got a neighbor to get them for me. Totally unacceptable. Tracking # 5059 6277-1000 and 5093-2285-1062

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349. I have been a loyal customer and used FedEx for years for my business. I went to your Elkridge Md. location yesterday and I was told your mask policy goes against both the Federal CDC laws and the Md. law. We are not required to wear masks anywhere if we had our vaccinations. I went to the effort to get vaccinated and yet FedEx policy is to still make you wear one. Your manager and employees made me wear one. Me and so many of my friends are tired of being told to wear them when they’re not needed! I will never step inside of a FedEx store again! Long live UPS!

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350. I want to file a complaint. Your facility in Miami, FL has been giving me the run-around about a purchase that has arrived in Miami on May 21st of this year. I’m sending you captures of what they claim and what I coordinated with my neighbors because I did not want to lose my job waiting until 8pm. They said that my package would be here by 10:30am; it’s 10:31 am and I’ve been waiting since May 21st. Could you instigate to see what the problem is. This is officially the beginning of the complaint process.

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351. I have had nothing but problems and anxiety when someone mail a package from your company and I’m sorry for the people in my are that deliver here but I want to retrieve my package on 8 may 2021 there was a sticker put on my apartment back door for a package I never go to my back door but on may 24 I was off and my door bell rang and someone knocked on my door and left when I looked infront and then in back I discovered two tickets one was blank the other had may 8 2021 attempt to deliver I called and was told it was delivered on May 10 2021but I never received my computer for my medical care that the VA PTSD provider sent to me for my video sessions I called to inquire got a complaint number and was told I would receive a call but nothing happened I am a usps letter carrier and a disabled veteran and Turley need this laptop please

     Reply

352. Hello. This is the problem with FEDEX GROUND (233 Cravens Rd, Missouri City, TX 77489) and I decided not to use FedEx for my purchases anymore. I purchased the attached product from eBay and the seller sent it to me and took a photo. The package I received is attached. It had neither a palette nor an additional second package of the product. Now I am fighting this and the office workers are in a mood as if they were not responsible for the incident. Dirty smells come from this FedEx location.
     FedEx should close this office!

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353. I need to talk too someone about claim#050563xxxx my phone#504864xxxx

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354. Fed ex customer service and the entire Corp. is a joke. I was charged express rates and received regular service delivery. Noone can refund, customer service was no help. Here I am trying to find corp because there was no available supervisor. If i had a choice, i certainly would use your delivery company. All I want is whats fair, is that to much to ask for….

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355. Bad customer service

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356. I am so angry a Fed ex driver delivered my package outside in front of my apartment where anyone could steal it the items cannot be replaced it is sold out I called and complained to customer service they told me driver or site would call me back no one called me back no one cares and driver should be responsible for not deliver to me personally did not come to my door did not knock on my door but I got email say package is delivered #786992639018 but it was never delivered to me out in front of my building is not delivered. Something needs to be done about this so it never happens again.

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357. I have been dealing with a lost package issue for two weeks and they will not resolve my issue. I am highly pissed off

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358. FedEx shipping agent was rude. She also refused to ship my laptop in the dedicated box so it was damaged. I complained about the agent and no one called me back, I’ve submitted a claim and it was denied.

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359. I send my parcel from pak to hk immigration urgent,fedx staff confirmd me parcel will be reached after 2 days or on monday but my parcel deliverd after 17 days which is usless for me,first your staff excues eid holidays than after covid ,because of late delivery my application cannot be entertained ,frim bothe side am in loss,so contact with your staff,but they have very rude behavour ,always lie with customer,and also trying to push me down by forcing me,my case is closed,so now am here to tell u everything (773632963738) parcel no,i need to refund my amount or else i go in court against my loss ,

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360. Dear Madam/Sir.
     My tracking number is 787091567466. I sent a International Priority Envelope on 5/12/2021 and I was promised that the recipient, my lawyer, will get it on 5/14/2021. It was a very important document inside and I trusted this company. It was not delivered on the 14th or on the 17th. Because the papers did not arrive, we needed to reschedule the original contract day, 5/18 to later in the week. I wasn’t happy at all. Everyday since 14th of May, I have talked with many customer representatives because no one can give me a straight answer why my envelope was not delivered on time. Every time I call I hear different story. I requested an investigation to find out what happened. Because the paperwork was not delivered on the promised date, I want my money back. I requested this on May 18th. I was promised call backs or emails from the various representatives regarding the status of the envelope and the investigation but no one has called back. I talked to a manager and he said there was very little written in the ticket other than “open case”. Please check on this case. I was also told in order to request a refund, a copy of the invoice will be mailed to me. Mailed to me? Why would something from Fed Ex be mailed to me? Why do I need a hard copy? Why can’t you email me the invoice?
     Thank you so much.
     Sincerely,
     Judit Sasvari
     57122xxxxx
     My e-mail. feketegyxxxxx @yahoo.com

     Reply

361. The Fedex Driver today was speeding through my apartment complex bumping loud unfiltered rap (N* word this etc.) like it was his personal car, VERY unprofessional.. I do not trust him to deliver my packages saftely without arriving broken after what I saw if I posted this video I took, I know no one else would either. Who treats other peoples property that way?? he’s not even slowing over speed bumps. I’m seriously surprised he didn’t tip the truck over because it looked close when he sped around the corner. It looks like he threw our package not even infront of our door just kind of by it. Packages are always stolen.. When he left something made a loug bang I thought he hit some one but I think it was just peoples packages being smashed around. I have a video of the truck I did not see the driver but I did hear his voice and do have the license plate (44628B3) I’m not sure if this is the ID number of the truck but (446060) it was at 6:57pm pst at 2900 Weald Way LarkspurWoods Apartments.

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362. To Whom It May Concern.

     a FedEx Ground employee, I have never, even been so disappointed over an employer.
     How can an organization as large as this; FedEx Ground, be so unprofess-
     Jonathan to their employer such as me; Anthony DiGiovannantonio. I am aware that I am not the best loader; even asking Mr.Opela, part of Human Resources management why I would not be a good choice for Operation- Analysis his answer; ” You Just Can’t Do it.
     Which was unbelievable for me to hear; since I got over five (5)years experience in clerical, with excellent keyboard, & filing skills, and much more.
     Thank you.

     Sincerely,

     Anthony DiGiovannantonio

     Reply

363. I paid for express shipping my package was supposed to be delivered yesterday it was not. I took the day off of work for Saturday the 22nd so I could work on my car. The package that I’m waiting for has my car parts and was promised to be delivered on 21 May 2021 and it’s still sitting in Texas. I live in Manistee Michigan. I lost $400 worth of income today 22 May 2021 because I was supposed to be working on my car and I can’t because my package was not delivered on the promise day nor has it been shipped from Texas according to your online tracking. I would like my shipping cost for express shipping three day shipping which cost me over $60 to be returned and I would also like to be compensated for your failure to deliver your promise and my loss of revenue stream and at the same time inconveniencing one of my customers by pushing them off to next week So that I could work on my vehicle but now I cannot due to the fact that my parts are still sitting in Texas for some reason unbeknownst to me. The parts were purchased from rock auto online and we’re supposed to be delivered by yesterday evening and again according to your tracking they haven’t even left Texas. I know I sound redundant but I’m trying to get my point across crystal clear of how unhappy I am and how Much of an inconvenience this is to me and my customers.

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364. I have had so many with FedEx route drivers. On may 16th the driver said they delivered a package to me. However, i did not receive the delivery. The packages are suppose to be delivered to a package room. Our community uses a 3rd party company called luxer. They went through video cams no delivery was made during that time frame. I should have recieve a notification text l recieved this package. The drver did not bother to follow protocol for checking package. I call customer made me feel as if Ibwas lying. This package was 120.00

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365. How do i contact Fred Smith about my concerns about Fed Ex customer service ?

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366. Twice this year Personal Financial Information sent to me via FEDEX NEVER has been delivered to my address, including documents I “supposedly” received yesterday. This has caused me considerable financial problems.

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367. I didn’t receive my package shipped through Amazon that FedEx sent confirmation that it was delivered. I attempted to contact FedEx for assistance. “Hector” received the call and advised that the tracking number provided by Amazon is incorrect. I requested he initiate a case for reference should I have to call back. “Hector” refused to create a case and refused to transfer my call to a supervisor when I requested. He apologized claiming it is policy since the tracking number was incorrect. I refuse to accept that there is no process for a customer to file a complaint about how an issue was handled. I will be sending any/all of my future packages by other means…as long as it isn’t FedEx

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368. FedEx delivered a package to my home. It is for a different person with a similar address, but not the address delivered to.

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369. We are a construction company that has done work for a Fed Ex Facility in Humboldt TN. We are trying to get payment for the work that we have done. Who do we contact? This has been going on so long that we are looking at other options for collecting the payment for this invoice. No one at the Humboldt Facility will call us back or answer the phone when we call. We appreciate any help that you can give us on this matter. Thanks

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370. Fedex has failed me five times. No updates. Constant postponements and the worst: my credit card information was left on top of a box and found in the trash, and was used fraudulently. I will never use fedex again and if I purchase something online, if the delivery company is fedex I will not accept it and buy some place else that uses UPS or USPS. No more fedex.

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371. FedEx is no a good delivery company thay do not help costumer service thay beet around the buch and do not help. They just say sorry I can’t help you and not delivered to the customers thay just keep the package for them self so I guess that steal the package and not deliver it. I think that FedEx is a very unexpected and should be out of business

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372. I have been trying to get a fed ex drop box at my place of business since September of 2020. I first called the 800# and requested. They referred me to my regional rep in Bozeman Montana. I called and talked to her several times and have never received a YES or a NO, ONLY that she would check on it. My workshop is in Norris Montana, half way between Bozeman (airport location) and Yellowstone national park. The nearest city with a drop box is Ennis Montana which is 15 miles from my workshop. Bozeman is over an hour to the nearest drop box or the airport location, which i have used often. I am a seasonal Christmas Business and just completed my 27th Christmas season. I moved to Montana in September of 2020. From Labor day to Christmas I ship approximately 3-10 packages a day in the Fed Ex Pak padded envelope. During the off season of January thru July I only ship 1-5 packages a week. The Fed ex drivers go by my building every day to make pick ups in Ennis Montana. I have talked to many people in the small towns surrounding me that have said they would utilize the box if we could get one at our location. During the off season I work sporadic hours and recently my once a week pick up was cancelled bec I did not notify fed ex that my building was under renovation and we were shut down for several weeks. Please let me know if it is possible to get a drop box at my location. Since I work such crazy hours it would certainly be easier to have a drop box instead of calling every week for your pick up.
     It is a commercial building on a major highway with approximately 5 million cars going by each year per the Montana economic development commission. Thanking you in advance for your consideration and prompt reply.
     Joy Murphy
     ownder/designer
     Aunt Joys Personalized Christmas Stockings
     6511 US HWY 287
     Norris, Montana 49745
     cell. 309-788-xxxx

     Reply

373. JEAN GALLION
     May 19, 2021 at 10:50
     I have had several instances with FedEx. The latest being today. Said they tried delivery and left door tag because Noone was home. BS, someone was here all day. Had a previous instance where they claimed that they couldn’t make delivery because the driveway was too muddy. It’s concrete. Have talked to customer advocacy every time this happened. This was supposed to be a two day delivery. The lady I spoke to said that if I wanted I could drive the 80 miles to Shreveport to pick it up. It’ll probably be delivered tomorrow but that doesn’t change the fact that they are never on time and lie about an attempted delivery. I can’t ever get a phone number to speak with a manager at the facility. I used the company that I got the parts from because they were cheaper and delivery was free. I need more parts but as I have threatened before, I will not get them from this company because they use FedEx. I’d rather pay more for the product and the added cost of shipping to know I’ll get the parts on the date promised and I won’t get lies if that doesn’t happen

     Reply

374. I am angry I paid for 2 items and did not get my items I ordered cannot believe the items are lost what did the driver do where is my package and why would they not deliver it to me I never got knock on my door nothing but was home to receive it and was emailed it was delivered but it was not delivered to me wonder if this happens to CEO of Fed ex or to the families that work for Fed ex I bet it don’t hmm! and the sad part is there is no more I cannot reorder items that was it so thanks a lot Fed ex for nothing.

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375. Theres a problem with scammers taking people’s money. You need to know this terrible problem concerning seniors who get scammed out of there money.

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376. You have a problem with your North Salt Lake Center. Twice this month I have had packages unreasonably delayed as they arrived at the North Salt Lake facility and then just got stuck there for days beyond the stated delivery date. You really need to fix this. My most recent tracking number was 288076912293478. The last one that was delayed was 191666458449

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377. I filed a claim because I didn’t receive my repaired desk top computer and was denied my claim by Fedex. I fail to understand why I wasn’t contacted by the driver by use of text, etc. that my parcel was delivered. While reviewing the tracking, I noticed the driver showed he attempted 2 deliveries. My question is why?, when my package didn’t require a signature. I have never had a package missing from my place of residence and I am pass 70 yrs. old. I had my PC for a little over a year and it wasn’t easy to purchase. I hope you Fedex, come up with a better notification system when delivering. Thank you…

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378. I am looking for a tracking number77353480xxx.. It is to go to von Ruden. Shipper is KYB Franklin IN.. I was told that someone had destroyed it? It was NOT nor ever should packages to be destroyed. It was not customer approved….. This package is worth $10,000…. Please get ahold of me via email, so I can have it in writing

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379. I’ve been try in ng to collect my pay check for over a year now. Yet no one has responded back to any of my calls.

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380. I worked for fedex and I didn’t receive a paycheck for 8 hours work. Fedex Ground 830 fountain Avenue in Brooklyn New York. I sent them more than 5 emails but they never got back to me. Chyna Hughes said that she sent the paycheck to me but I didn’t receive it.

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381. I request a refund on a document that was not delivered on Tuesday May 11th to 72 rue des Martyrs 75009. Paris.Paid $98.32. And my document is where? #7869236xxxx

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382. I request a refund on a document that was not delivered on Tuesday May 11th to 72 rue des Martyrs 75009. Paris.Paid $98.32. And my document is where? #7869236xxxx

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383. I need a emergency package from fedex delivered asap.

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384. i have been waiting for package ordered from ebay. it was mailed on 5 /5/2021 from east coast. i have had 3
     excuses from fedex and none seems to be to be verified. i pay you as respected company for shipping; but
     this time was the worst i have ever seen. question? should i use fedex again? To be honest i don’t know. maybe you should find out who made all the excuses.on this shippment. maybe they don’t value their job with a nice company like fedex.

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385. Do you have a policy regarding mask wearing for your drivers? I am the owner of Wolcott Veterinary Clinic in Wolcott, CT. We require our employees and all those entering our building to wear a mask at this time. Some but not all of our personnel have been vaccinated against covid-19. For the safety of our employees, vendors and our clients we have had this policy in place for the past 14 months without incident until recently. One of your drivers (New York plate # 82794-ML) has on several occasions, most recently 5/13/2021 @ 1:00pm, entered our building without a mask. He was asked to please put on a mask, but he refused on each occasion. On 5/13 he replied to our request with the statement that he has asthma and that is why he will not wear a mask. Perhaps he should be in another line of work. He obviously must come into contact with many people during the course of his daily duties and has the potential to be infected with the covid-19 virus and to spread the virus to many others. The absurdity of using asthma as an excuse to not wear a mask should be quite obvious. We have worked very hard and diligently to keep the virus from infecting our people and we need the cooperation of all persons that come into our facility.
     Thank you for your attention to this matter.

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386. I don’t appreciate a company losing my package(s), and being hung up on, and taking no responsibility for the problem, or attempt to remedy this. A claim to the BBB has already been filed.

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387. i have call for pick up from home from 11-12-and the 13 no one have yeast .this is not good for Fed Ex

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388. FedEx needs to be shut down, for the acts of unscrupulous management and hacking.

     Reply

389. Perhaps you could employ a few people in the USA for speaking to those of us who can not understand “Alex” and “William”( who is working from an airport….) I had called and filed a claim, I was told that claim did not match my info when I called after a week (I was told I would hear from someone in 48 hours) When I asked to talk to someone else, “Alex” told me I would just have to call back, then hung up on me. “William” Was also not helpful. Your one phone number hoop jumping circus for everything is a horrible business practice. I would appreciate getting a response to this complaint.

     Reply

390. I need to hear from a manager. I have packages that’s been in humbolt tn sense April 29

     Reply

391. Since we had a package stolen from our front porch we decided to request a signature for anything is significant value. We made sure we were home when alerted it would arrive today. The value was $700.00 . Your delivery person dropped it off on the front porch’s first step visible to all and when we opened the door just to keep checking she looked at us and kept hurrying to her car. We thought maybe the Company forgot to mark ‘requires signature ‘. Well there were alerts all over the box. Please advise!

     Reply

392. Rude employee. I went into the FedEx Office store at 7707 S Kyrene Road in Tempe this morning to literally drop off 1 pre paid package and to get a receipt. I respectfully kept my distance as I was not wearing a mask. The man “Chantry” asked if I had a mask and I told him no that i was vaccinated. He went on to tell me he could not help me if I didn’t have mask but I could walk outside to wait for the receipt, How rude! There is no mask mandate in Maricopa county anymore but my problem is this…he is not the mask police and should never talk to a customer that way. If I was a man, he NEVER would of said a thing. His demeanor was so rude and condescending I was so angry when I left. He needs to keep his mouth shut.

     Reply

393. I am with Ashley Furniture Transporation and am trying to reach someone regarding recovering an Xtra Lease trailer that belongs to Ashley but is being used by FEDEX. I have not been able to reach anyone by phone and need immediate assistance.

     Phone #336-604-xxxx

     Reply

394. As you can see I’m very unhappy with FedEx. Other people in my apartment complex are also complaining about FedEx lost packages.
     Online FedEx Tracking – 510160056955 — Claim 0509617662
     Is someone ever going to talk to me and explain when my order will finally get to me? As I mentioned before this is a Birthday present.

     I’m getting ready to contest the charge with my credit card.

     Furthermore this is not the first time the FedEx delivery person has claimed to have left a delivery at my front door and it was not the case. I am homebound and check my front door frequently.

     I have never had a problem before and all my deliveries from other Carriers make it just fine.

     Gisela Rose
     3131 N. Main St., Apt A114
     Prescott Valley, AZ 86314
     Home: 928.420.7225
     Mobile: 312.804.9590
     [email protected]

     From: Gisela Rose
     Date: Monday, May 10, 2021 at 2:30 PM
     To: “[email protected]”
     Subject: Re: Online FedEx Tracking – 510160056955 — Claim 0509617662

     You keep telling me that the package was left at my front door. It was not! This is a Birthday present and I wish FedEx would follow up on finding this item, instead of sending me email’s that make false claims!

     I’m fed up with this, please find my package and deliver it ASAP.

     Gisela Rose
     xxxx N. Main St., Apt A114
     Prescott Valley, AZ 86314
     Home: 928.420.xxxc
     Mobile: 312.804 xxxx
     giselarxxxx @outlook.com

     From: “[email protected]”
     Reply-To: “[email protected]”
     Date: Monday, May 10, 2021 at 8:01 AM
     To: “[email protected]”
     Subject: Online FedEx Tracking – 510160056955

     FedEx
     FedEx

     Online FedEx Tracking

     This tracking update has been requested by:
     Name:
     Gisela Rose
     E-mail:
     giselarxxxx @outlook.com
     Message:
     Claim 0509617662
     Tracking # 510160056955

     Ship date
     5/04/2021
     Marietta, GA, US
     Delivery progress bar
     Delivered
     Actual Delivery
     5/08/2021 1:13 pm
     PRESCOTT VALLEY, AZ, US

     Shipment Facts

     Tracking number
     510160056955
     Shipment ID
     SO-626244
     Purchase order number
     58837959
     Invoice number
     SO-626244
     Reference
     8119
     Ship date
     5/04/2021
     Delivery date
     5/08/2021 1:13 pm
     Signed for by
     Signature not required
     Service type
     FedEx Home Delivery
     Standard transit date
     5/10/2021

     Tracking results as of May 10, 2021 3:01p GMT
     Date/Time
     Activity/Location
     5/08/2021 1:13 pm
     Delivered
     Prescott Valley, AZ
     5/08/2021 5:54 am
     On FedEx vehicle for delivery
     PRESCOTT, AZ
     5/08/2021 5:53 am
     At local FedEx facility
     PRESCOTT, AZ
     5/08/2021 12:09 am
     Departed FedEx location
     PHOENIX, AZ
     5/07/2021 8:45 am
     Arrived at FedEx location
     PHOENIX, AZ
     5/06/2021 11:53 pm
     In transit
     EL PASO, TX
     5/06/2021 12:48 pm
     In transit
     HOUSTON, TX
     5/05/2021 4:41 pm
     In transit
     CARTHAGE, TX
     5/05/2021 5:40 am
     Departed FedEx location
     KENNESAW, GA
     5/04/2021 8:21 pm
     Arrived at FedEx location
     KENNESAW, GA
     5/04/2021 2:23 pm
     Picked up
     KENNESAW, GA
     5/04/2021 11:32 am
     Shipment information sent to FedEx

     Disclaimer

     Standard transit is the date the package should be delivered by, based on the selected service, destination, and ship date. Limitations and exceptions may apply.Please see the FedEx Service Guide for terms and conditions of service, including the FedEx Money-Back Guarantee, or contact your FedEx Customer Support representative.

     To track the latest status of your shipment, click on the tracking number above.

     This tracking update has been sent to you by FedEx on behalf of the Requestor giselarxxxx @outlook.com. FedEx does not validate the authenticity of the requestor and does not validate, guarantee or warrant the authenticity of the request, the requestor’s message, or the accuracy of this tracking update.

     Thank you for your business.

     © 2021 FedEx. The content of this message is protected by copyright and trademark laws under U.S. and international law. Review our privacy policy. All rights reserved.

     Reply

395. Tracking number 992924927410 was supposed to be delivered on Tuesday, May 11. As of today, Thursday, May 13, the package has not arrived. The status on Tuesday said the delivery would be made by the end of day on Tuesday. I got the same status on Wednesday, May 12. I am very disappointed and upset that as of Thursday, the package has not been delivered.

     Reply

396. I’m the Manager in the receiving department at a state university in New Jersey. I haven’t received any packages in two days and if FedEx Ground doesn’t come today it will be three days. FedEx Ground normally comes everyday, but on Tuesday, May 11, 2021 the FedEx Ground driver got into an argument with one of my receivers. The FedEx Ground driver never asked to speak to a manager and I heard about the incident later. I’m trying to rectify the situation, but can’t seem to get any help from anyone without a tracking number. I could possibly find an old tracking number, but because every department orders their own supplies I have hundreds of orders coming through and I couldn’t get you a new tracking number. Could someone please call me with a solution to get my packages!? Please!

     Reply

397. In need an update regarding my damaged vehicle due to fedex truck

     Reply

398. I had a package delivered i think from u all tht was left where my dog got a hold of it and tore it up

     Reply

399. I have been trying to get fradulant charges removed from account and the representative that was assigned to my account has not been in contact with me or responded to any of my calls or emails. The worst service I have ever experienced.

     Reply

400. I called in a complaint about the reckless driving of a FedEx Logistics driver Monday night. My daughter was scared and because I am a former police officer I had the driving skills to avoid a multiple vehicle catastrophic accident. I could have called Tennessee Highway Patrol but as I said, I’m a former officer and I know this call would’ve been held and this driver would not have been stopped. I followed the driver into Kentucky, because he NEEDED to understand the danger he/she put multiple people in. He/she needs to be pulled from the road immediately! Unless FEDEx enjoys wrongful death lawsuits as opposed to pulling dangerous aggressive drivers off the road. I was assured a call or email today regarding this matter. As of 10:20pm I haven’t. I refuse to let this issue rest. People’s LIVES are at stake here!! The tag on this vehicle was TN H32-5HV. I look forward to your response.

     Reply

401. On my visit (05/10/2021) I needed to print and laminate 10 safety signs from my company. The employee Marlene was very helpful and quick with getting the orders started. I told her it was very important that I have the signs immediately and I was willing to pay your priority fee. While Marlene was rushing to finish laminating the last five of my signs her manager, Karen, walked up to her and told her to, “Stop. You’re not going to do that right now. Help someone else.” Marlene tried to explain that I was paying the priority fee, but Karen interrupted her and said, “I don’t care, help someone else.“ I have worked in retail before, so I know how busy it can get. However, that does not justify stopping service with a current customer to help someone that has just walked in. I have never felt so inconsequential as a customer like I did yesterday. Unfortunately this is the second time that I have witnessed Karen’s mistreatment of her employees and lack of common courtesy to customers. My company has an account with FedEx and I am saddened that this 2102 FedEx store is the closest to my office. The way that I was treated yesterday and Karen’s unprofessional etiquette toward her employees; I absolutely loathe my visits to your Webster location.

     Reply

402. I wrote weeks ago about damage one of your drivers caused my vehicle and noone responds back

     Reply

403. 786377581090 tracking number for a missing package. If not found by Wednesday morning, I will involve the police.

     Reply

404. 3 packages shipped on March 31st (Home Delivery) – as of today 5/10 these have not been delivered and no one can help me locate them

     Reply

405. 2 packages delivered by fedex in past 2 weeks–drivers did not ring doorbell to alert, which is not secure delivery–what is fedex driver policy–your online complaint system google search only allows phone calls which does not allow documentation–please reply

     Reply

406. I seen a fedex driver driving recklessly on the IMA state yesterday and not only this he was driving in the wrong lane. The law says he can’t drive in the fast lane at all and he was swerving back and forth and I video taped him and took pictures.

     Reply

407. I want to file a complaint against a fed ex driver for lying about the reason he didn’t deliver my package today . I live in an apartment building for seniors and gave plenty of witnesses

     Reply

408. What is the number to call if you’re an employee who as lost their payroll check, so to get another

     Reply

409. I ordered an article of clothing for a Birthday Gift from Sam’s Club for friend to be sent directly to her. Received an e-mail that FedEx delivered it on Wed. April 27, 2021 at the front door. Well, she never received it and she doesn’t have a front door. Only two doors on the side of her house. Called your customer support, your automated system sucks because one can’t leave enough info for you, got a live customer service rep, can’t understand him and got cut off. Had to call back and got a woman I couldn’t understand and then I received a call back and couldn’t understand them either. They all speak too fast and can’t speak the English language clearly. You might want to get people who can be understood on the phone.

     Reply

410. You can not deliver in Sarasota Florida area, my package keeps going back to the local distribution facility and goes not next day does not get delivered goes back to distribution facality goes not next day does… Maude you should Hite and get 100 new vehicles and drivers or here’s an idea the packages that don’t get delivered go out first the next day

     Reply

411. Your driver drove off our driveway today and drove over a large rock and large orange cones and destroyed our septic line. Then he tried to cover his tra ks on our gravel road. I am contacting the Sheriff tomorrow and reporting the vandalism. I want a manager to contact me ASAP. 425.971.xxxx

     Reply

412. The first time I went to Fed Ex in Fort Collins Co. on Harmony Rd. to use a computer to print some labels, the manager Carol asked me how I was to pay for this, and I said with my debit card.
     The manager Carol said I had to show her my debit card with my I.D. before I can use the computer so she can know if I am the owner of this debit card, so I gave her my Colorado I.D. with my debit card, then she put my info into the computer and said I can use the computer.
     When I put my debit card into the card machine to use the computer, the computer said I was not able to use my debit card when there was money on my debit card.
     I recently learned that no Fed Ex employee is supposed to ask to see your debit card info and State I.D info when using a computer for printing at Fed Ex.
     The times when I have tried to use a computer with my debit card with the Fed Ex store on Harmony in Fort Collins Co., it was rejected when I have used this same debit card for computer printing at another Fex Ex store in Fort Collins Co.
     I went to the same Fed Ex store on Harmony in Fort Collins Co. yesterday 04-27-21 to use the computer for printing and my debit card was rejected. I was given a Fed Ex card to use with the computer and then an alarm went off on the computer when I tried to log in to my Gmail account to print some documents.
     I went to the front desk and asked for help and the manager Carol said she would help. She used the mouse and did something with the mouse and said she fixed the problem, and when I went to the Gmail screen, my Gmail screen froze.
     I went to the front desk again, and Carol went with me to the computer I was using and did something with the mouse and said for me to try again, and I was able to scroll to my Gmail link to print the documents and clicked print, then the computer said I was blocked from printing.
     I believe Carol caused these problems after she was using the mouse clicking things on the screen which would be recorded by the computer just like when she racially profiled me when she wrongfully said I had to show her both my debit card with my I.D. when she typed my info in the register before I could use a computer.
     The reason why I say she did this because she racially profiled me is that I am brown and not white, or in other words, my ethnicity is black and white and that is why I said I am brown and not white, and the manager Carol is not supposed to ask to see anyone’s debit card or I.D. for using a Fed Ex computer for printing.

     Reply

413. I’ve been trying to get my money back for a package that was stolen for nearly a month Fedex is giving me the run around they have told me 12 different things to me and the sever they told me to get in contact with the rules keep changing every time I call.

     Reply

414. How does anyone reach anyone at FedEx that will actually correct a serious problem with The FedEx Drivers ILLEGALLY parking in NYC blocking people in. There is no # available and no response for complaints made. I require follow up and this matter addressed that is being ignored (for years and is getting worse).

     Reply

415. What is broken with USPS? Express mail has been 1 hour late getting to the South Bend Indiana airport every day for months.

     Reply

416. Representatives are misleading.
     They don’t listen to the customer’s inquiries and against the customer’s request. In otherceords, your representatives places fraudulent/false requests into your database against customer’s advice and make changes to the delivery status which create problems for the customer to get their deliveries

     Reply

417. Re: order # 871199146 Tracking # 990306724381
     FEDEX Left the Dell computer on the roadway near the address rather than the front door. The parcel was recovered by neighbors. However it could easily have been stolen or damaged. I have photos. I would like an explanation regarding this delivery issue. Please regard this as a formal complaint that I would like to escalate to the corporate office. Please note I am a City Council member of the City of Berkeley Lake, Ga. There have been numerous complaints about FEDEX deliveries from City residents. I will appreciate your prompt response to these concerns.

     Reply

418. How many times do I have to complain about a FedEx driver speeding by my house to get it investigated? Going about 65-75 mph in a 35 mph zone

     Reply

419. Expecting an order, keep getting the run around and being delivered to the wrong Post Office when the correct one is specified. Disgusting!

     Reply

420. I put in for a job transfer 2 weeks ago and my supervision said last night that he didn’t hear anything yet.My day I need to transfer is May 3rd.I was just wondering how long i have to wait for any answer?I worked for Fed Ex for 6 months and never called off.I do want is ask of me so why didn’t I hear anything about my transfer?Thank you.

     Reply

421. My grandson Travion Franke has never received his w2 forms can you help with this mater?

     Reply

422. Have not gotten w2 forms

     Reply

423. Complaint:
     Yes I was to receive a package on Friday the 23 of April. They said they tried, to deliver it but no one answered. We where home. The dogs didn’t even bark. Like they, always do . I called to get the package then rerouted to Walgreens, on Paridise Rd in Modesto. They said it, would be at Walgreens later that day. Come to find out it didn’t it want back to Tracy. I called talk to a manager Luis. He said it would be, delivered on Saturday the 24th it “Did not”. Come to find out it takes 48 hours for it to get changed. They never, never told me that, when I had it transfered to Walgreens. They Lied. I get a message from FedEx it will be delivered today the 26th of April. Just found out it just got the transfer order. They said it would take 24hours before I would receive my package. Won’t get it tell tomorrow the 27 of April. THAT IS BULL. I WANT MY PACKAGE TODAY TODAY!.
     Routing number is
     786099xxxxxx.
     David Spadafore
     209-570-xxxx

     Reply

424. Good morning I want to talk to someone in corporate your staff below don’t care.We got one good driver during the week but your weekend people suck it started with our camera catching a driver hurting our dog we asked he never come back or I would take the video to a attorney then yesterday a very important package for my grandfather with dementia was left near the road for no reason and not brought to us . I suspect it’s the same guy we reported already something needs to change or be done we have pictures and everything

     Reply

425. Hello my husband and I sent a package to our daughter in Valparaiso,Chile. The package arrived there on 4/20 but your office in Chile will not release it to her. They requested for proof of purchase for items in the box, which we sent to her. We also provided her with a copy of the receipt and tracking number to no avail. Needless to say, we paid to much money to your company to send our package to incur such problems. Provided below is the tracking number for her package. All we ask is your company give our daughter what is rightfully hers.
     Tracking number is 785975397322

     Reply

426. For almost a decade I have advised you of the the fact that my location is not open on the weekends! Yet, every other delivery is scheduled and attempted, on, the WEEKENDS, WHY? You are wasting your own, driver’s time! You have the information, but don’t use it, why? I is infuriating to have been going through this, this, long! One would think you would be concerned about maximizing your delivery times, not, adding to them.. Why, Just, WHY?

     Reply

427. Do fedex employees get a check stub ? If the employees have direct deposit. Does employees get check stub mailed, email, I have an employee who has applied for an rental. We need copy of check stubs before considering clients.

     Reply

428. I am trying to contact Payroll Dept. I never received my W2. Every time, I am put on hold and no one answers. Can I get a direct line to talk to a human. I no longer work for Fedex, so I don’t have access through the employee portal.

     Reply

429. I would like so help in shipping cold goods over seas

     Reply

430. FedEx delivery drivers from the Augusta Georgia location are horrible. They spin their tires and tear up my driveway. I have a picture from a security camera of one driver up on 2 wheels sideways. Numerous complaints have not slowed them down. Thought I had solved the problem yesterday by requesting to pick up future deliveries from one of their pick up stores. Found out I am not allowed to do this. What do I do now? This situation makes me insanely angry.

     Reply

431. For tracking number 507337405934
     My name is Jose Cardona 320 Avenue F, Nederland, TX 77627. This email is to file a complaint for customer support, or lack off, specifically, “Tiara from Beaumont, TX”, which I repeatedly asked for an id number (she kept saying she was the only Tiara) or a supervisor and she negated that option, after she was extremely rude trying to explain things that did not happen. And also talking nonsense to her coworker about the situation when the phone was being handed to me by my wife.
     My wife, Joana Ortiz, to whom the package was addressed to, handed me that phone because Tiara had a bad attitude defending the fact that the package was dropped in our front door and was making so many assumptions. In fact we were home all day. I tried to explain that it was not the first time fedex has scanned a package which was not delivered or not delivered yet and she was quick to say that it was a different driver and then differentiating Fedex doing the delivery, from Fedex ground, whom she said “We are not Fedex ground, I dont know why they prescan their items, but we dont”!
     Are Fedex employees, not all held to the same standards? According to her some Fedex practice scanning items as delivered when otheres do not. This is bad business.

     Reply

432. Your FedEx driver missed my driveway went over my culvert tore up part of my property with the truck I have it on camera I need someone to contact me thanks

     Reply

433. I wish to know why a customer is to pay extra amount of money when item are to be delivered at a doorstep in barbados

     Reply

434. saying am a winner form pch

     Reply

435. I have been waiting on a package since 13th of April and They cannot tell me where it is what happened to it. I can’t go and pick it up in another location. I call they say they opened up a investigation and I will receive a call in 48 hrs. it has 72+ hrs and no one has contacted me and when I call I get the same message. They will check the truck to see if it is on there and let me know. This is so unacceptable. The package I am waiting on cost me over 200 dollars and you would think that you guys would take some responsibility for people packages and not allow them to be held. You could at least have it where people can pick up their package at another locations.

     Reply

436. I have waited 6 days for a package that has been in Birmingham al where I live ..my date has changed 5 times..I call everyday looking for it. I get the same answer everytime that it is fine…we updated the address but when I look at the address where I ordered it from it is MY ADDRESS!!..somewhere along the line it got changed to Tennessee..how I don’t know. I just called for the 3rd time today as it was AGAIN supposed to be here by 8 pm and in the 1st two calls today they said rest assured it would be here by 8pm..I called today because I was again tracking it and it never said it was out for delivery in its status so of course I got concerned but as usual they promised by 8pm today it would be here. I just got off the phone and now they want to put in a search ticket which means now they don’t know when they are going to deliver it. I am so over this. There is alot of money for my business tied up in this box. My original delivery was April 13th. Today is the 19th. Still no package or at this point when it will be delivered, if you asked me 2 hours ago I would have said today because they promised it would be here. I even said I would pick it up but they are refusing. I am so upset on how this case is playing out. I was actually a faithful customer and used fedex alot but this incident has ruined me. What is most upsetting is this box is actually in the town I’m living..but fedex refuses to let me pick it up because it is in a warehouse facility. I’ve lost alot of money because of the stories that keep being handed to me about this package. Here is my tracking number maybe you can help..785409980237..please I’m begging you to either let me pick it up or get it expedited to me..

     Reply

437. I had an IPhone shipped directly from ATT. I got a confirmation that it arrived Friday 4/16/21 at 5:21 PM at my son’s home. He got home 15 minutes later and it was not there. His neighbors said that they never say a FedEx truck come by. He filed a complaint with no resolution Complaint number C-23097192 Tracking Number 506251444785. This was to be delivered to Alec Shull 128 Courtland Ave Asheville, NC 28801. I called yesterday at 800-463-3339 and spoke to Len then her supervisor Ann and got zero resolution. I am very dissatisfied with the lack of concern and the horrible business practice. I need this resolved ASAP as my son needs his phone for business. Horrible experience. Please contact me ASAP! 919-414-xxxx

     Reply

438. Hello,
     I am writing to ask what type of security measures do you have in place at your FED EX ground in Albuquerque NM? I know a few people that work there and am concerned for their safety. I am worried that former employees might take a gun and shoot employees. I have heard that security does not carry guns. Thank you

     Reply

439. Need to request my W-2 four year 2020/2021

     Reply

440. Worst service ever! Not the first time! Twice we have ordered cakes and both time fed x has held them for days and no reason to not deliver them! Not acceptable! Someone needs to start doing quality control checks and looking into this! We love send a cake and both times due to fed x not send a cake it has been delayed for no apparent reason!
     Get it together please! I hope people start waking up and using other services if you guys can’t get this right….this ruined my grandkids surprise!!!!
     Roberta Coleman
     912 322-xxxx
     Helotes tx.

     Reply

441. Paid $30.00 for next day shipping only for the incompetent FedEx office of Romulus to claim they attempted a delivery they never tried to make. Never rung my buzzer, did not leave the sticker claiming they were here, called and complained to the 800 number, and was told that my package would still be delivered by the end of day. Never received the package, called back to again complain and asked to speak to a supervisor, never spoke to one with the excuse of all of them being busy. My next step is to report them to the attorney General they have done this several different times nothing us ever done with the complaints.

     Reply

442. Waiting for shipment paid for two day delivery package is two days late and office tells me it will be delivered

     Reply

443. work at fedex . Need to report problem between another person

     Reply

444. My package was not picked up yesterday. I was hung up on yesterday and today when I called. And there is still no confirmation of any specific pick up time. Fed Ex Ground is a sorry excuse for freight pick up. There is no accountability. The poor customer service is egregious! And yes I DID schedule pick up the day before yesterday. CPU1254111041 and again yesterday PRD4515711051

     Reply

445. I’d like to know why my order was listed as attempted delivery and when I called I was told it was never out for delivery at all today that it was still in zelienople pa. This is the third time I’ve had to deal with the lies from fedx.

     Reply

446. I ordered a set of tires three weeks ago three were delivered one was not, I’ve been fighting with fed x for over a week now for the fourth tire I get a run around and lied to constantly , been told three times different dates it would be delivered then told it was lost case is closed , called them back telling them I’m calling corporate and better business bureau and then I’m told tire is found you’ll be updated by 8 pm that night and I would receive it today it’s in Buffalo
     Well received no update and no tire
     I want answers this is ridiculous and I want something done please contact me ASAP

     Reply

447. I have a Smart Post Package that was to be delivered by Fedex Ground in Wilminton, NC. I have tried for 2 weeks to contact anyone in Fedex USA to have the package delivered or sent to the local WalGreens for pickup. The only People I have been able to reach are in another country and “can not contact” anyone to help. All I want is my package that I payed for.

     Reply

448. been getting runaround between fed ex and adp.i do have questions regarding recent activity.please respond

     Reply

449. Hi! I’ve been expecting a FXG shipment for a week. Every day I get a text that it’s out for delivery but it doesn’t arrive. When is it going to arrive? I’m disappointed in this service,

     Reply

450. Over the past few months I have had MULTIPLE packages stuck in Troutdale Oregon, and had to call multiple times to get packages found and moved out of that location! I avoid Fedex for this reason. Something needs to be done at that location – you are losing business! And I share with friends about Fedex and this location.

     Reply

451. My Name is Dawn Marshall. I was denied my Delta employee discount at your Dunedin Florida location today. I have been receiving the discount for 10 years and don’t understand why this happened. Can you please help.

     Reply

452. Tracking number 785828681610.
     Fedex has advised order would be delivered on 4/13 and again on 4/14. Now they have changed to tomorrow’s date of 4/15. This is the WORST delivery company that I have dealt with. I will NEVER order from company again that uses fedex to deliver their goods. I don’t have this problem with UPS OR USPS.

     Reply

453. The package was delivered without my permission case number # C22815738

     Reply

454. My name is David Nader, I represent Western Global Airlines in Estero Florida, I was asked by our DOM to find out how we can include our employees to obtain an employee discount from FedEx, can you please direct me to the wright path to accomplish that?

     Reply

455. I tried putting a trace on my package yesterday, which I was told I couldn’t do, my package has been out for delivery 3 times and was rescheduled, here is day 4 at 7:20pm and still no package this is the worst service ever. And to say it was suppose to be 2day delivery.

     Reply

456. Hello,
     Out of my 2 packages (Internationally shipped from India) on 3/29/2021 one was delivered the other package of 2 with this Tracking No.773283196602 as of today not delivered & no update each time when i called no definite answer so at this point i kind of suspicious this package is lost so i kind of upset FedEx did this kind of service. I need to know what happened to this?
     Regards,
     Krishnakumar .s

     Reply

457. Instructions was given that packages were suppose to be delivered to front of house front door but my package was delivered to back door of house where was safe to leave. ALL FUTURE PACKAGES MUST BE DELIVERED TO FRONT OF HOUSE PORCH DOOR!

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458. I would like to file a complaint with the Office of the President. I have a personal account and 2 business accounts with FedEx and am ramping up on one business in 2021. I was appalled at how we were handled on the personal account in regard to an overnight delivery that no one at the local Fed Ex office said would not be guaranteed, if this was a $50 fee I would not be upset but this was a $300 overnight fee and there was no email sent (went back and looked) about the guarantee stopping since March 2020. I don’t log into our account to look for messages, especially important one like this should be sent to email on file! I found one notification in there from 2/7/21 stating this – again not looking on account profile for this kind of information. When we called to request a refund we were told about this no guarantee policy and there was nothing they could do – seriously? When we had zero knowledge of this? Train your local people at the offices to explain this and warn customers when this is the case, especially on a high dollar shipment! Additionally, customer service stated – well it was online on our website, again – seriously? We are not logging onto the website to create the label. Additionally, we filed a complaint about the item being broken upon receipt with photos only to be told they found no evidence the the shipment was mishandled. The one item broken was minor cost, but wow, I personally picked it up and opened it upon arriving at my home within 5 miles and found the basket partially shredded and the item broke in 2. I was willing to just drop the broken item issue but not the overnight fee. We shipped from the store. I deal with customer service with my 2 companies and always have a way to work with customers. To be told I have to file online and there is no supervisor to speak to or call about this is making me think twice about why I should be doing business with FedEx. I am sure I am just a small business that can be ignored, but all customers should be important to FedEx regardless. I would like someone from the Office of the President to contact me back in regards to this. 818-687-xxxx

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459. There is a physical dropbox on our property that is about to be demolished. I have been trying since March to have it removed prior to demolition. Apparently, 2 hours on the phone on 2 occasions is not enough. If I am not contacted regarding this removal of this physical box, it will be destroyed with the building. Your reps try their best but you obviously don’t include any training or knowledge on this subject. 512-904-xxxx direct line

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460. I need to speak to someone about this damaged boxes I’ve been receiving when I get them delivered with FedEx I have pictures and video of the delivery drives can someone please contact me

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461. I am trying to find out abou package it was going to be delivered today when I called your customer service the lady answer the phone was not giving me any information that I already have when I asked her if she could get me her supervisor she was not giving me any answer she was rude an absolutely unhealthful and didn’t try to solve the issue I wish Saks Fifth Avenue will not use FedEx because I have nothing but problem with FedEx delivery dates on your website is telling me the delivery date is for Monday April 12 but my package is in Wichita Kansas really

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462. I’ve been trying to get a shipment delivered for five days. Heard all kind of excuses none been making any sense. Sorry service and no way to contact anyone in charge. Your service sucks!! Trace no 900679311456 do you think I could get an answer from someone?

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463. I have a package sitting in austell ga since Thursday. Told me it got on wrong truck. Now still there for inspection. 2 weeks prior I had 7300 hundred dollars worth of refrgatoraed medicine. It got held up at same austell facility. Y’all need to figure out what’s going on with that store. I ordered this package over a week go. It’s now Monday it’s been there since Thursday. I missed my race this weekend because of them. I am highly upset

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464. My package is over 3 days late and had to disappointa child yesterday I am not happy at all

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465. I placed an order on the 6th of April, 2021. On the 8th., I received only part of my order, when I asked the driver of FedEx, his only reply was ” it’s not on my truck”. When I cally and ask the rep. Would only say it scheduled to be delivered the following day at 8 pm, or if you like you can start an investigation on it., However given the lack of confidence I now have, I declined. I keep getting text massage now for 4 days, stating it will be delivered by 8pm. It’s now the 10th. And last message I received ,said delivery on the 12th. By 8 pm. It’s one single box, I fail to understand why it’s become such a problem, my guess is either it’s lost, or that FedEx just doesn’t care about my package.
     Either way it’s not good.
     With that being said, I’ve decided I will never use FedEx again, this was my first time as a new customer, and it’s not been pleasant to say the least.
     No one can seem to answer some simple questions, where is my package? Why is it taken this long, when I’ve already have received part of the package? And why was it ship with the first run or devliery? Like I said, it’s probably been lost or FedEx doesn’t care.
     As a first time Customer, I’m disappoint in the service. And for this reason I will never have anything else devliered by FedEx every again.

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466. Tracking and delivery is terrible with your company. I was told my package would be delivered on Friday by 8pm. I took the day off work and waited on it because i needed to sign for it. 8Pm came and went no package and no phone call, tex nothing. today is Saturday the 4-10-2021. I have call your customer support line at least 8 times trying to figure out what is going on with the package. They hung up on me, lied to me that I would get a call back, they played dumb to the situation the list goes on. This is the most unorganized and unhelpful company i have ever contacted. I finally told you company to return the pump to the sender and I would buy it locally. I lost money by waiting on your driver to deliver this and it is ridiculous that your customer service cannot contact a sorting center to find out what is going on. I ask for a call back, I doubt I will get it after the way your company has treated me today. I will never ship Fed Ex period.

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467. I am trying to order shippers declarations for laser printer. #157295. online order can not process this, contact a rep. I called Debra Johnson, and Francis Pendergrass, all I got was a voice mail. Your computer chat is useless for this problem. Why can’t I order this paper, I can order everything else on your site.

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468. My packages get held in the Middletown branch every time I have a package to be delivered on a Friday. I was told it would be delivered today and the driver just said it had to wait till Monday. I am tired of them doing this I paid for it. So it should not just be left sitting in the warehouse until they decide to deliver it. I think that is not a good customer relations. You get a package that is to be delivered that is what should be done.

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469. My son worked for Fedex last year. He no longer works for Fedex. How do i a get a W-2. I can’t get ahold of a human in HR

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470. Dear FedEx Corp:
     I’ve used fedex services and NEVER had a missed delivery in 30-years. In the last 2-weeks I’ve paid for overnight by 10:30 am next day delivery and received the runaround from every overseas operator you have about why the 2-different packages never delivered on time…one from OR to IL. The other from Naples to Ohio. This is a perfect example of a formerly well respected USA corporation coming unglued. All the fault of your employees who don’t give a hoot about your reputation or the customer. I will resort to going back to UPS. FedEx doesn’t deliver!!

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471. I just received a package from a Fed ex driver who is not wearing a mask. I told him to wait until I got mine. I am formed him he doesn’t have to wear one in the truck but should wear one coming to the door the package was delivered to Zahir Sutarwala at 2448 Euclid Heights Blvd., Cleveland, OH 44106

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472. We have had numerous deliveries missing, or delayed at the Hewitt, Texas Fedex hub, and can’t seem to get an answer as to why this keeps happening.

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473. i have a serious complaint about a driver

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474. I have a fraudulent account complaint over 3 weeks ago. I call and every time they tell me someone will call me and NO ONE does. I want to close this account because 5 bills came in that are NOT ours! I call and call and they tell me I need to open a new complaint- now 3 times! No one has called or emailed me at all. I am completely frustrated and upset about how fed ex has treated me and my company!

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475. Ordered a package gave the address however FedEx stated they could not find the recipient called the 1 800 number to fix the address but to no avail went online also could not fix the address was supposed to be delivered on Wednesday but now they say Friday but they still won’t be able to make the delivery as the address is my job address but all they have is my name not the business name although they have the number of the place I cannot fix the problem so how do I receive my package UPS and USPS are on better if you do like the competition you do not stand out then there is no need to do business with FedEx

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476. Trouble 3 yrs at least receiving deliveries. Disabled senior citizen. Feel discriminated against. Lost of monies. Help

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477. Due to my employment with Adecco. Was all good then FedEx was going to hire me permanently. When I was ask a question on application I responded No on it. The Judge told me through the years to put No if it was over 7 years. So I did, then the next day I was thinking about the question and tried to get an appointment with HR but supervisor did not make one for me. He was just a messenger. I was trying to let you guys no that I was not lying. I have some papers but I don’t really know if it can be dismissed. It was over 22 years ago. And I really enjoyed working and wanted to make a career with FedEx supply chain.
     What can I do to prove that I was telling the truth.

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478. You have lost my package 5 times now where it has had to have a trace put on it. No one can seem to actually answer any of my questions and Chris in Guatemala needs to be fired he was the worse of all the bad. I have been told 6 times I would receive a call and want to guess how many I have received…..0.

     My package is not arriving today as I was told it would.. you delivered the first part last Friday and now the 2nd one is lost again.

     And I want my package here today as promised and my money for shipping back plain and simple. Will that ever happen no because your company has shielded the execs and made all the front lines robots reading from a script. Prove me wrong…..

     78507609xxxx you are looking for box 2. Phone 360865xxxx

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479. I have not received my package that supposed to be here on Thursday, April 1, 2021. Tracking number 7733201202271. It is 18:16 hours and my Package have not arrived I’ll call FedEx at least three times concerning this delivery and I have not been receiving any communication as to win they going to deliver this package

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480. Full time package handler for FedEx Ground, employed with the company 9 months now. My schedule is Tuesday through Saturday – that’s five 10 hour days… My fifth day is pure OT as it should be! I have an impeccable attendance record, never late called off once due to things beyond my control. Show up early, wait around until we are allowed to clock in and get busy preforming my duties…

     Anyway, I have not been with the company long enough to earn Holiday pay yet, but people in my position are without a doubt getting the short end of the stick here when the company decides to make the Saturday before the Holiday time and a half. First off; Saturdays and Sundays (I’m told) have skeleton crews, many people call off these days (oh Friday’s are ridiculous everyone got paid and decide to blow off showing up to work) you took that weekend shift differential away from us at the end of January and shot yourselves in the foot; our already small crew that shows up has only dwindled even further!

     Now to get more feet on the ground in the holiday rush you turn these days into time and a half – you’re rewarding part timers, new hires and those who call off three of their five scheduled days now get a crazy sum to show up and work just a few hours. But there is absolutely no incentive for us full time employees that show up day in day out and do our jobs. Why are being overlooked, or rather being taken for granted? You can count on us, don’t feel the need to sweeten the deal for us to show up and do our jobs… Why is there nothing to sweeten the pot for us? Maybe an attendance bonus? Maybe go ahead and pay us that Holiday pay? Since we are a big part of what keeps things moving!

     There’s currently a company hiring not far from my location, starting out a higher wage, and their listing claims that they pay Holidays without any waiting period; 100% medical, dental and vision with no premiums. It states that the employees a quarterly attendance bonus of $1,700. And they claim to give each employee $8,800 in stock options a year. And the job description is the same as ours…

     Is FedEx doing enough to keep those loyal hard working souls?

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481. FED ex drivers in Tallahassee, FL lie!

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482. I have been waiting 3 days driver didn’t follow instructions show my address as business closed have beed told lie after lie about delivery my Easter plans have been ruined due to FedEx incompetence first I was told between 10-12 window today nothing yet. I hate the company I purchased from uses FedEx.

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483. my recent experience with fedex has been ridiculous. Still waiting on my package that is not being delivered correctly due to driver not following directions and reps not following directions

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484. Tracking # 937166487207 was promised to be delivered Friday April 2, 2021 and is still in transit pending delivery. My order has been misplaced on the wrong truck and is now having a ‘unknown’ delivery date. Federal Express needs to keep their promised delivery date and flag my package as Priority for immediate delivery within one day NOT three or four additional days! Misplacing packages/orders and delayed delivery is Not a reputation for Federal Express …I am extremely disappointed in Federal Express and will NOT recommend Federal Express.

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485. When I expect a delivery I put a sign on my top front porch step saying deliver to back deck. On my address label it says
     Martha Vangorp
     502 E Sherman St
     Place on back porch
     Holly, Mi 48442
     My 3 packages were left halfway up my driveway at the base of an antenna tower. All 3 boxes had 40lb kitty litter plus canned cat food, bird supplies and misc. I am 80 years old and cannot carry 40 to 50 lb packages that is why I request back porch delivery. I can slide packages into my utility room. Please ask your drivers to pay attention to simple requests.

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486. how do I contact human resources to report an ethics concern

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487. Tracking shows my package delivered at 1:35 today. IT IS NOT HERE. Cust serv rep said the drivers scan packages ahead of delivery & it should be here by 8pm
     Poor policy. Bad for customer relations. Wasted time looking for it, online, & on a phone call. Plus, I cannot speak to a person at corporate hdqtrs to complain about this confusing policy.

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488. FedEx says package was delivered to my house. Driver says it was left at the garage. We do not have a garage so that’s a pretty neat trick. Trying to get any answers out of people at the FedEx company is non-existent. They should really get a better class of drivers because they are not delivering stuff where it’s supposed to be going according to all the complaints on this website and in the BBB. I will never buy anything that is being delivered by FedEx ever again and will insist on UPS

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489. Tracking: 785047789798- My package has been on an excursion. No matter how many times I call, it’s always the same.” I’m sorry” but nothing gets done! Why are promises not kept? all I got was the runaround from your Customer Advocate Team, and lies from the shipping center. No one even tried to deliver the package since, supposedly, trying one day after the hours we provided. I can guarantee you no one came to our gate as there are cameras and no one was seen. Is this how you provide service to businesses that count on your delivery promises? And to add insult to injury, the last rep refused to transfer me to advocate team member. After 20 times asking to speak with one, did she transfer me. This is no way to treat your paying customers. I want the shipping fee returned to me. You should pay for aggravation too!
     Thursday, April 1, 2021
     9:18 AM NILES, IL
     On FedEx vehicle for delivery
     9:00 AM NILES, IL
     At local FedEx facility
     Wednesday, March 31, 2021
     10:31 AM NILES, IL
     Delivery exception
     Future delivery requested
     5:49 AM NILES, IL
     On FedEx vehicle for delivery
     5:41 AM NILES, IL
     At local FedEx facility
     Tuesday, March 30, 2021
     6:30 AM NILES, IL
     On FedEx vehicle for delivery
     6:22 AM NILES, IL
     At local FedEx facility
     1:48 AM NILES, IL
     Arrived at FedEx location
     Monday, March 29, 2021
     5:09 AM NILES, IL
     On FedEx vehicle for delivery
     5:00 AM NILES, IL
     At local FedEx facility
     Friday, March 26, 2021
     7:59 AM NILES, IL
     On FedEx vehicle for delivery
     Thursday, March 25, 2021
     4:21 AM NILES, IL
     On FedEx vehicle for delivery
     Wednesday, March 24, 2021
     4:25 AM NILES, IL
     On FedEx vehicle for delivery
     Tuesday, March 23, 2021
     7:20 PM NILES, IL
     Delivery exception
     Customer not available or business closed
     6:09 AM NILES, IL
     On FedEx vehicle for delivery
     6:01 AM NILES, IL
     At local FedEx facility
     Monday, March 22, 2021
     6:45 PM NILES, IL
     Arrived at FedEx location
     4:31 PM NILES, IL
     Picked up
     1:02 PM
     Shipment information sent to FedEx

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490. Your driver from Pittston Pa who was delivering packages just off Searle St in Pittston Pa parked his truck in the middle of the road , he had plenty of room on the side . Then he wouldn’t move to let me get by , I had to back all the way up , because he was too ignorant to move over. Your driver needs to be respectful to people.

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491. Where is my package. It’s was left in my Front door REALLY! Well it wasn’t! TRACKING NUMBER IS 61299994609323627422.

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492. speaking with different FedEx representative – yet not correcting the situation. Tracking #773276121793

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493. Having a getting our packages. It is a problem all the time. They leave at places they shouldn’t be left at or not showing up for days. It’s getting old having to call all the time to see what is going on.

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494. A driver of Tampa Fl. Lied and never even attempted to deliver my package. Then lied about laving a door tag, and Said I wasn’t home. I was working on my car right outside and the person drove off with my package. Your customer care has told me that my packaged would be out and to me on 3/30/2021. The package never showed.

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495. 785176516535 i would like to file a complaint about this item and the location omaha ne,council bluffs,ia location i continue to have issues constantly with these people.this item 785176516535 is 2 day express delivery yet it sits in my location after sent from memphis for 4 days itys a 2 day delivery i have waited 6 days… when i visit the web site it says arrived omaha sunday .so its express shouldnt monday be dilvered??? so its now tues day and stil no item unreal i call they said all day it ill be delivered today by 8.00 p.m it was yet another lie?no its not so my express 2 day package just sits at my location for 4 days nothing is done when i call i taled to jose a anager he lied flat out lied and would not let me talk to someone higher this needs to be reported to corporate office in tennesee.please forward this or let me know the contact info.your company hides and protects loosers that cant do the job and keeps going on over over over again my shipper in hawaii says he hates fedex but is forced to use them and most people i know say its a night mare to deal with your company .you can never talk to a corporate person and no one is ever accountable ever no matter what just exuses so they can be repeated .im surethis is on deaf ears your company seems to useless worthless to the person who has been done wrong

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496. I shipped an item by FedEx on mar 4, 2021 via eBay shipping. The item was tracked to Troutdale, OR. Then it disappeared!!! The box weighs 59 pounds and is 24x24x19”. I filed a claim online, sent documentation via usps priority mail. No response from FedEx. Why not?
     Case #: 0317626191 tracking #: 784347030424. My customer is very upset as they have also tried to deal with FedEx to no avail. This is a large sale and I am going to have to refund over $1200.00 this week and cancel the sale. I WANT FEDEX CORPORATE TO CALL ME AT 253-432-1011 NOW!!! My next call is to eBay corporate then social media. CALL ME.

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497. Need help an enormous carton is now”lost” in your facility
     no one answers us no help anywhere #773235376486 tracking #

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498. Tracking number: 785026732003

     We talked to customer service and wanted to report the driver because the driver did not actual make an attempt to delivery this package, we have been home all day and no one knocked or anything. We want to report this driver for not making an actual attempt to delivery this to us. We are highly disappointed in the service we got

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499. Hello I sent a laptop in Dominican Republic with fedex about two weeks they never deliver the package 7848674xxxx

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500. My package was suppose to be delivered in Thursday March 25, 2021. It shows that it was on the truck to be delivered and the next day it was on a truck headed to Lexington KY. I keep getting the run around about where my package is. This is getting a little crazy. Tracking #909386763205

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501. I am a former employee of FedEx. I am simply trying to gain access to past W-2 forms for tax purposes. They are impossible to contact and so many roads lead to customer service, who says they are not allowed to transfer calls under any circmstances.

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502. I have a complaint with Fedex’s customer service, but I want to first thank two delivery drivers, Trey and Zach out of West Sacramento California on 3/27/21.
     I had a battery being delivered to my house when I wasn’t home and it needed to have a signature when delivered. Since I am not available at that time I had my package redirected to our local Fedex office. I didn’t know the store wouldn’t except my battery, so it got rejected. I called customer service and they said I would receive a call that night to let me know where my battery was, which never happened. This morning I received a text that my battery was going to be delivered to the same store that rejected it, which makes no sense. Why ship something to a place again that just rejected it? Called the Fedex store again and he told me it will be rejected again, which I expected, since it happened the day before. I called customer service again and explained the story again and they gave me a case reference number and they said they will transfer me to someone above them which never happened. The phone rang for 2 minutes then sent me to a survey. I called right back and this lady continued to lie to me and would never let me speak to a supervisor. After 20 minutes on the phone with her and waiting on hold I hung up. This is where real customer service comes into play. Fedex driver Trey was across the street from my house, so I went over to him and explained the situation. He made a couple phone calls to other drivers and tracked down my package. He never once made it seem as if I was inconveniencing him. He put me in contact with Zach the other driver. Zach and I agreed to meet at the Fedex store with in 5 mins of getting off the phone. Another Driver going out of his was to provide great customer service with a great attitude. Trey and Zach really should be recognized for this, as they showed teamwork and provided excellent service. I can honestly say the service I received over the phone is some of the worst customer service I have ever experienced. If you have any question for me please feel free to contact me.
     Thank you,

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503. Whatever happened to the service we use to get from Fedex? The packages used to be delivered up to house and at least left on porch . That’s how should be . Now, all of a sudden I guess drivers are more concerned with quitting time; so they place package alongside driveway near a tree regardless of weather conditions; even in snow. Our drive is about 150’ long so we have no way to know if a delivery has been made. Please get Drivers who like their job and believe in service. We expect our packages to be delivered to our porch.

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504. I have applied for several jobs in the Houston area. I am a student from Indiana going to school out here. I am also a separated Marine. But no one even looks at me at this company, I just don’t get it I am a very good reliable worker.

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505. I’ve been trying to request my w-2 for two weeks from the company now and have not received it. Then I was told I could get the form on ADP but the code I was given does not work. Need the code for ADP so I can download the form myself . This is outrageous on what ppl have to go through just to get what they need that should have been automatically mailed to them in the first place. Very unprofessional. My next step will be to call CEO Frederick Smith.

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506. I will be calling the BBB about 3 missing orders from Chewy, the original and 2 replacements.

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507. 3 shipments from chewy did not arrive . the original and 2 replacements, this location has locked box for deliveries which is inside the main office of the apt. complex. they cannot be stolen.

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508. I’ve been waiting on a delivery for 3 weeks they keep telling me its out or we need more information. Ive called the customer service department over 10 times. Im tired of waiting. They tell me a different story every time I call. I want my money back cause the last supervisor I talked to on the 19th told me they lost my packages.

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509. Please contact me about tracking number 011049811748790. Your customer service rep identified as ‘Susan’ gave me wrong information and called customer service rep ‘Kaydian’ a lier, rather than provide me with correct information, which led to undue efforts by both the Fedex driver and the Pacoima Station, and myself. 818.635.xxxx

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510. My package has been out for delivery for two days now, the delivery point is less than six miles from the FedEx Facility. So how much longer should I have to wait for delivery?

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511. Hi. I’m wanting to file a claim against the Port Wentworth Georgia FedEx site. They are not dependable at all as far as delivery’s! I have had problems with them for over two years! I have filed complaints on several occasions and have spoke with the supervisors at that site, over 50 times. Ms. Helen that used to be there, drove out to my house and said that there should not be any problems to deliver at my house. I also found out and have seen complaints from people in the town of Ridgeland and outside of the city limits post on Facebook about the same problems that I have. If you look up this FedEx site on google, it has terrible reviews and one person said that they would rather drive across the USA to pick up their packages rather than deal with this FedEx! I’m frustrated! My package will say that it is on a truck out for delivery and it will not be delivered. I can’t tell you how many times this has happened. I’m dealing with it right now! They also say that a delivery attempt was made but there was no one home. Now mind you, this is a package that does not require a signature. In other words, they did not attempt to deliver! Please make this store stand up to your business values! I have talked to Arthur the supervisor on several occasions about this but it does not get any better! I have two adult daughters that live in the area in separate houses and they too deal with this all of the time. I receive packages just fine from the FedEx in Savannah and from UPS. The drivers have told me that they have no problem delivering to me! Just for reference of what they do, I’m including my tracking number 988237391855. I also called yesterday and today and put in complaints. Yesterday the person I spoke with said that he would take care of it and my package would be delivered to me yesterday. It was not! He also said that in the future, I will always get my packages on time. The same was told to me today. I’m trying to find someone that can get to the bottom of this and take care of this problem. It has been going on for way too long! I hope that you can take care of this matter for all future deliveries from the FedEx in Port Wentworth Georgia.

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512. This is a complaint about the lady who manned the FedEx counter at the OfficeMax store at 4080 William Penn Hwy, Monroeville, PA 15146 at about 2:30 pm on Friday, March 19.

     There is a big sign outside the store: “International Shipments Available”. I wanted to mail an envelope overseas. The lady in question was the only person at the counter, and there were no other customers. I told her what I wanted, and she said “We don’t do that”. I said “but the sign outside says you do?” She: “We don’t want to do that. There are fifteen pages to fill and it is too much work. Go to the FedEx location at…” Me: “I went there – it is closed”. She: “Why?” Me: “I don’t know”. She: “Well, we don’t want to do it. Go to the Post Office or to UPS”.
     I ended up going to a FedEx office in a different part of town. Service was excellent, I was in and out in about five minutes, I was asked a few questions about the shipment and the answers were entered into the computer. No 15 forms, certainly not too much work for a lady behind the counter with NO other customers around. Perhaps I understand WHY I was the only customer at that store – all the others took her advice and went to USPS or UPS…

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513. I need to get a comferation on a letter John that claims to work with FedEx and says that I have to pay money for a package that is from the Facebook lotary. And the reason for asking is because I have been scammed by FedEx before at lest five or more times. So before I continue I need comferation on this person or if FedEx has anything to do with the Facebook lotary

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514. Hello I worked for a FedEx contractor in Louisiana a few years ago but was disqualified due to a package being delivered without the content. I’ve been trying to get back on with a contractor but for some reason he can’t hire me. I’m trying to see why FedEx is restricting me from being hire. Please let me know what I need to do.

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515. Hi. I’m wanting to file a claim against the Port Wentworth Georgia FedEx site. They are not dependable at all as far as delivery’s! I have had problems with them for over two years! I have filed complaints on several occasions and have spoke with the supervisors at that site, over 50 times. Ms. Helen that used to be there, drove out to my house and said that there should not be any problems to deliver at my house. I also found out and have seen complaints from people in the town of Ridgeland and outside of the city limits post on Facebook about the same problems that I have. If you look up this FedEx site on google, it has terrible reviews and one person said that they would rather drive across the USA to pick up their packages rather than deal with this FedEx! I’m frustrated! My package will say that it is on a truck out for delivery and it will not be delivered. I can’t tell you how many times this has happened. I’m dealing with it right now! They also say that a delivery attempt was made but there was no one home. Now mind you, this is a package that does not require a signature. In other words, they did not attempt to deliver! Please make this store stand up to your business values! I have talked to Arthur the supervisor on several occasions about this but it does not get any better! I have two adult daughters that live in the area in separate houses and they too deal with this all of the time. I receive packages just fine from the FedEx in Savannah and from UPS. The drivers have told me that they have no problem delivering to me! Just for reference of what they do, I’m including my tracking number 98823739xxxx. I also called yesterday and today and put in complaints. Yesterday the person I spoke with said that he would take care of it and my package would be delivered to me yesterday. It was not! He also said that in the future, I will always get my packages on time. The same was told to me today. I’m trying to find someone that can get to the bottom of this and take care of this problem. It has been going on for way too long! I hope that you can take care of this matter for all future deliveries from the FedEx in Port Wentworth Georgia.

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516. I am about reaching the level of writing to Mr Bronczek or Mr Subramaniam regarding the following which has not been resolves with me or the shipper in over 4 months Can I have someone clear this up and notify me of the solving of the issue. Sending me to another department or person just cannot continue.
     Case ID 1222421782 Tracking 772193767442
     Thank you (I hope)

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517. My name is phillip Barker my wife sent me a package it was delivered to the wrong complex. Today. I contacted your customer service and received nothing about getting my package back all day. This package is valuable to me and her. Someone should be held accountable for this. I will never use your company again for something so trusted between her and me. You guy’s have lost my trust in your services . Find my package that’s all I asked. 50433xxxxx phillip Barker

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518. your payroll cannot handle pay issues. Taking a long time to wait.

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519. Please look into the distribution center in Hampton, Virginia. Too many customers are having issues with packages not arriving on time. Packages that are on trucks for delivery are being returned and marked as a delivery exception, when you call customer service the explanation does not make sense; the driver says it was a wrong address or missing numbers but customer service has the correct delivery information on file. If you read the numerous reviews, delayed deliveries seem to be a serious issue with this facility.

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520. PROBLEM/ISSUES: I live in Upper Marlboro, MD., a package was scheduled to be delivered on 16 March by the end of the day (9pm est). That did not happen received a message stating it would be delivered on 17 Mar (no set time). I called headquarter on the 17th to inform them that I had morning appt and if the package can be delivered by 2pm (est). Well this is the problem the package arrived in Maryland after 6pm on the 16th to one of two branch facility the first branch closed at 5pm and the other closed at 6pm (i was not aware of the times). Well on the 17th the package was sent out for delivery at 5/530 am. Mind you had a 2pm arrangement. 2pm came and went. I talk to someone in customer service and was informed that I would get this package by 8pm, keep in mind that the second facility closes at 6pm. I had another appointment at 330pm on which I had to cancel cause my package is still out for delivery basically in the same area where I live. I cannot pick this package up and the package need to be assembled. And that is scheduled for the 18th at 9am. Currently not happy with Fedex. BEING HELD HOSTAGE IN MY HOME WAITING ON FEDEX

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521. YOUR EMPLOYEES CAN NOT DO A SIMPLE TASK!

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522. Can someone contact me regarding the extremely unsatisfactory customer service I have received please?

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523. Your driver lied and stated that our address area was unsafe and he did not deliver a package he did not ring the doorbell nor did he knock on the door if he feel that when he drives in a certain area is unsafe he shouldn’t be working and not judging a area by what it looks like he did not come to the house inside so how can he judge on the outside I’m very upset and pissed off and I still haven’t received my package because of an error on FedEx don’t judge a book by its cover you feel safe getting the money from the other end you got your money but your job wasn’t complete on the receiving end.. after this incident I will not be using FedEx and I’ll make sure I’ll tell my family not to use FedEx the White House everybody thought it was safe and look what happened in January 6th the whole world is unsafe

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524. Theresa Magill- fedex ground olive branch ms. Verbally Abusive to employees, harasses employees, extreme bullying. Has recently been on suspension for physically assaulting an employee.
     Has had countless complaints and investigations. Negatively Blast fedex on fb. This person should not be representing fedex and is crippling this location.
     Why is she still working as an ops manager and still representing fedex? I am very disappointed in fedex for allowing this to continue for so long.

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525. I had a perishable product ruined by FedEx drivers returning a package to my home 3 times. I was trying to return the package to sender. The box was marketed twice by one of your office reps.

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526. On 11/18/2020 I put in a claim for a package that was never delivered to me tracking# 399011925260 and i was told I would receive a call well it’s now 4 months later and I’ve heard nothing from this company. I rec’vd a text that my package was delivered at 12:58 when i got home i had no package I watched my ring doorbell from 12:30 pm to 1:30pm no fedex driver never entered my gated porch or pulled in front of my house.

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527. I’m sorry to contact you but I had just purchased a vehicle and one of your truck driver was going at fast speed flicking rocks or somthing at my window witch now has 5 chips I took a picture of the truck and my window if someone can contact me and help with this situation

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528. Horrible service, I was waiting on a delivery, Heard the fedex truck in my complex, opened my door, no package, email said it was. Never got it. He delivered it to the wrong building, I confronted him, he had no idea what I was talking about. Called fedex, filed a complaint, the investigated but never called me, that’s improper. I never signed for the package, the delivery guy said someone did, I live alone. There is no one authorized to sign for it. I want this matter investigated at a higher level. The investigation was not through enough to render a decision.

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529. I need t file a complaint that goes higher then the regional area

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530. Currently dealing with my second claim in 2 weeks. Fedex drivers continue to state they have delivered a package which they have not. My current package with tracking number 773023805499 is missing. I have been on the phone with customer service to no resolve. At this point I would like someone to contact me with some resolve

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531. It’s regarding the package sent to my daughter in the US (clothes and dry snacks from India).

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532. I am missing my w2s form. Never got it in the mail. I am trying to do my taxes

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533. Tracking# 669367626-4
     I am trying to get help with expediting this delivery. I have a customer that had to shutdown production due to no delivery. I do not understand why FedEx would pickup freight and hold it, if they can’t deliver timely.
     This has been setting at the Irving location for weeks. I keep being told that they haven’t been able to get around to it. This is not good practice as I could have had many other freight company already deliver this product if I have known it would not be delivered in a reasonable time frame. This mistake has caused my customer to lose money and may cause me to lose a good customer. (they want to know why I would ship FedEx knowing they wouldn’t be able to deliver in a reasonable amount of time)
     The trailer is setting in Irving and no-one seems to have any urgency. This delivery is literally 10-20 miles from pickup to destination.
     I just need this product delivered.
     It’s as if you are holding the shipment hostage. Next time it should be left alone unless it can be delivered in a timely manner.
     Really frustrating!!!Please help
     Please respond to email attached or
     kirbyxxxx @gmail.com

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534. Do FedEx very upset at your service pay for overnight deliveryI expect your 20 year old employees to act the way they acted but when I get ahold of a manager at North Hills in the San Fernando Valley manager to call me back his name is James Chapman he is just as ignorant as a 20 year old kids are he takes an hour to return my call once he has the female employee that hung up on me at 2 in the afternoon stating that she cannot allow me to go pick my package up I stress that my daughter has severe diabetes eye stress how important these phones through 22 to 6 with them in the background giggling like a little schoolgirl I told me your package will be delivered Monday no that’s not what I paid for I paid for overnight delivery

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535. Please take care of your driver he or she is being LAZY and leaving all packages at the apartment mailbox rather than delivering to my door. Shipping is PAID to be delivered TO MY DOOR!!!! Players Club Apartments in Nashville, TN 37211 he or she is just dumpling all our packages!!! We even have to touch other’s packages to find our own!!! Come on!!!!!!!!!

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536. My problem is the delivery person is not closing my gate when they leave. This is very important to me.I put up the gate for a reason.

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537. 2nd day driver tried to deliver to wrong address. Addressee is old bad hip no car cannot pick up at Walgreens. Tracking # 784540947057 please get this driver to do his/her job

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538. I filed a claim for $600 for a lost package last September, 2020. I have talked to customer service more than several times. My claim is C5235812. No one has settled my claim or contacted me. The delivery driver made NO attempt to deliver my package. My family member tried to pick up the package to no avail. Please reimburse me for all my trouble.

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539. The FedEx Hub in Perrysburg Toledo Ohio has lost my package and I was supposed to get it back on February 17th and here it is going on a month and I had it rerouted one time and it went back to the Perrysburg Hub and now it’s vanished. Now nobody can locate my package

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540. To whom it may concern…

     I am passing this along in the hope that it may actually reach SOMEBODY in a position of authority and can actually resolve what should have been an easily solvable problem. Unfortunately, to this point I have encountered no help after a minimum of 15 phone calls and at least as many different people all since February 8th and I have not received a single call back or e-mail from anyone. I have maintained a very detailed word document of every date, time and name for each of these phone calls. This all pertains to a shipment from my facility in Cincinnati, OH that was supposed to go to Taiwan. The Memphis (USA) hub mislabeled the shipment and it went to China instead. This insane issue is still ongoing but to this point we have mislabeling resulting in shipment to China, lost/damaged items in shipment, invoicing us (the shipper) when it was supposed to go collect AND the screwup is entirely FEDEX’s fault, Invoicing for the incorrect weight (675-Lbs instead of 175-Lbs), invoicing the us (the shipper) for the return shipment (also at the incorrect weight) and I have not even received the last package in this shipment back yet, AND I saved the best for last… the invoice amount for the outbound shipment is $2,765.68 but the invoice amount to return the EXACT SAME SHIPMENT is $11,743.37 – It takes a clear monumental effort to be this inept and incompetent.

     I am tired and irritated at the complete lack of customer service displayed by Fedex. I reiterate that I can only hope this reached someone who has common sense and can actually do something although track record says this falls on deaf ears!

     Dale A. Siegel
     dale.xxxxxx @abdeburr.com

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541. On the afternoon of March 6th, 2021 the delivery person for FedEx mistakenly delivered to my house. She drove the heavy van up the driveway. When she was informed that she was at the wrong address, she ask to turn around and was graciously give the ok. Regrettable and obviously she did not know have to drive the large van. she drove over the lawn, drove over the Mrs Huff lantana and a rose bush, killing both. I wish to launch a formal complaint and would like the name and contact of persons to direct this complaint to. Thank you.

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542. I have a complaint about a Fedex Ground driver in Arizona. I want to get contact info for my regional managr. Can you help?

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543. I am very disappointed with FedEx. I will never ship a package with FedEx and will tell anyone that ships anything to me to use UPS from now on. FedEx has lost several of my packages recently. I have contacted FedEx twice in the last 24 hours to check a package only to be lied to and hung up on. I used to hold FedEx in high regards but now all of that respect is gone.

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544. manager charles for eisinburg is sneaking disqualified drivers in the whitsett, nc facility, allowing them to drive fedex vehicles to deliver routes and use other employees ids to login and operate scanners

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545. We have been going round and round with the claims department. First they turned us down because the way the box was packaged. We didn’t package the item fedex did. I have been dealing with this for 4 months. Now I have to get a lawyer, And he cant get a hold of the claim lady ether. How can I get a hold of you legal department.TY

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546. I am so upset with fedex. I feel someone should tell a customer there is no guarantee and there is no compensation before a person pays 133.50 for a package thinking person will receive by noon next day. Wouldn’t have sent but needed it to be there as was a dire medical situation which thankfully got medical attention and averted a trip to hospital.
     I was told I could file a claim if it didn’t arrive by feb. 25th which it didn’t. I tried to file and was told no due to the weather.
     I didn’t know about Memphis having issues. I checked departure and destination weather situation and they were fine when I sent. Found out 4 days later that Memphis had an issue.
     I even told agent I could send overnight at post office and assured Fedex’s delivery much better,
     I am a very good customer sending 4 to 8 packages monthly.
     I feel I have been let down by you. Either I should have been informed and told if I sent I would not be compensated if it did not arrive.
     A extremely bad situation was produced by all this.
     I feel that you should compensate me for this. I have never asked for anything like this but feel I’m certainly worthy.
     If you don’t do something for all this trouble and then I will know you don’t care about your good customers or value them. I will feel rom now on never send anything through you and will let others know what you did.
     Sorry to be like this but I have been not treated as I expected from your company.
     Sent 22 Feb- finally received March 6th. I have given you my fedex office where I send all my boxes as I have no email.

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547. Hi we are looking for a list of contact information for the Vehicle Maintenance Managers in each state, to provide instructions for sending an assignment to us, how would I go about finding this information,

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548. Driver refuses to leave packages at my front door. Continues to leave all packages in my side driveway. We have a circle drive in front near our front door. I have set up a profile for deliveries and spoken to three people at the Schertz, TX facility about this….NO CHANGE.

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549. My name is Pablo Ortiz I wanted to know my employee status. Am active or deactive

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550. On Friday March 5, 2021 at about 2:00 PM my husband and I were working at our farm located at 1748-1750 Milligan Highway in Johnson City TN. We observed a Fed Ex driver ignore our signs as you turn off the main highway into our driveway which states “Meredith Private Drive-No Tresspassing.” There are 2 signs clearly posted at the start of our long driveway . The Driver came down our driveway and turned around-proceeded back up our driveway stopping and making a delivery to our neighbor Andrew Whitehead 1752 Milligan Highway Johnson City, TN 37601. We are not at our farm full time and we had a similar problem with UPS and when we notified them the problem was corrected that day and we have had no futher problems with UPS. We attempted to contact the Fed Ex Ground Office in Kingsport TN at about 2:45 PM on Friday, March 5 to report this problem. The person who answered the phone when we explained the problem thought it very comical and laughted. When I ask her name she refused to give it to me and also refused to give me her title. We ask to speak to a Supervisor about the problem and she stated they had left for the day and this at 2:45 PM this past Friday. When I told her I did not find this comical at all and was offended that she laughted at our complaint she again gets very beligerent. Only when I called back when she identified herself as “Emily” did I find out her name. When we made an offical complaint to your national Customer Service Department and ask that a Supervisor from Kingsport contact us we were assured that they would call us back.. Today ( Sunday March 7, 2021) after not hearing from anyone I again contacted your Customer Service Department ( my confirmation # 0305633009) was I informed that no Supervisor would call me due to a “high volume of packages and supervirors loading and unloadiing trucks that it is not possible for them to call us”. The way that UPS handled the complaint compared with Fed Ex is no comparison. UPS supervisor was actually very concerned that his driver woud ignore signs clearly posted. Fed Ex states that your supervioros really don’t care enough to take the time to call us and its OK for Fed Ex Drivers to completely ignore signs clearly posted. We are very annoyed at the way Fed Ex has choose to handle drivers clearly ignoring our signs. You should learn from the way UPS does business instead of ignoring our complaint with your drivers. If we have to prosecute your driver for ignoring our No Tresspassing Private Drive signs then we will do so . Sincerely,
     Rick and Rosemary Mereidth
     xxxx Milligan Highway
     Johnson City, Tennessee 37601
     xxx RIdgecrest Drive
     Elizabethton, Tn 37643
     xxx Ontario Drive
     Elizabethton, TN 37643
     Telephone: (423) 741-xxxx cell
     (423) 534-xxxx cell
     (423) 543-xxxx home

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551. i did not get my package you said you found and are shipping to me called today still liying so i will call every hour till i get some actions

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552. My name is Patricia Jemiolo. Phone 716-940-xxxx. I need w-2 sent to address: xxxx Pioneer dr, North Tonawanda, NY, 14120. Sorry to send request again. Address was wrong.

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553. I need my W-2 from you people.
     From Patricia Jemiolo

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554. The system shows 2 packages delivered on consecutive days at around the same time. Neither package arrived and my security camera shows noone at the time stated for the delivery within 15 minutes on either side of that time. In reading the reviews for this location it makes me wonder how the local facility management remains.

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555. I placed an order over a month ago. Fedex said they attempted delivery 3 or 4 times. I was home everyday waiting for my package. Fedex never even came up my driveway much less attempted a delivery ever. The seller of my order rather than starting a tracer with fedex sent out a 2nd package (same order) at the end of Feb. Fedex was to delivery Sunday 2/28. They never showed up. They pushed it back a day everyday. Today us Friday 3/5 and I still don’t have my package. I’ve called customer service everyday after receiving a text stating they attempted a delivery (lie). I was home everyday that they said they attempted delivery. Barbara in customer service said she sent a message to the location (QJKX) giving them specific directions to my home, listed my phone number in case the driver needed directions. I received no call and no one ever showed up. I’ve been trying for a week to get the same order that had to he sent out twice. I spoke to Josh today in customer service who tried to connect me with the local station and they refused to speak with ne and am so told him that they would not send the driver back out. I would think they would make an exception in thus case due to the issue being on their end. Also, to refuse to speak to a customer is quite unprofessional. I will never use fedex again. I will be reporting thus pathetic service to the BBB. I want a full refund on my shipping costs and I want my package.

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556. On 3/3/2021 at approx. 3:20 pm, est, I stopped at the fedex location in the westin hotel, cincinnati ohio. I had brought a package for refusal on 2/28/2021. Two days later the same package was redelivered to my house. I took it to the Westin Hotel location to find out why it had been redelivered to my house. The manager Dave, a white male in his forties, told me in a very rude manner that they had done the correct thing. I asked why it had come back to my house. His mask was down below his nose and he was standing less than 3 ft. away from me. I told him he needed to pull up his mask because I felt unsafe. He started yelling at me and said masks don’t work. I said they do if you wear them properly. He became more irate and said I needed to leave. I said he needed to take care of my package and he went and called security. I am a 70 year old female, 5’2” tall and do not think I pose a real threat. I do not carry a firearm. 2 very large white males came and stared at me. I told them I would leave as soon as Dave took care of my package.
     Is this the way you train your managers to treat customers? I have never received this kind of treatment in my life. I felt bullied and afraid. I would like a response about this situation. Believe me, Fedex has lost my business. And, why is it, no matter what number you call for your company, you cannot speak to an actual person?

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557. Packages constantly lost they cannot contact local delivery you only get somebody in India severe problem please help

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558. I sent my package on Friday Feb. 26th. The tracking said it would be delivered Wednesday the 3rd before 8pm, and then changed to “by the end of day”. Then there was no more tracking number. It is like it disappeared. The tracking number is 921615566547. I am concerned that it is sitting in the back of one of your trucks and lost.

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559. Hello,

     I’ve been having a problem with delivery drivers signing my name for packages at our facility. The most recent is package 773068816712.
     I just had a staff member call me asking where her overnight delivery was because I signed for it. Turns out it was a check, and she was a little upset when I didn’t have an answer.
     I ended up finding it sitting in our loading dock area sitting on a random cart. Can your drivers please not sign my name for things unless I’m actually present???

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560. I have a corporate account with FedEx and we ship regularly. I keep getting the same words every time I call about a package that was supposed to be delivered last Friday. It seems that it is still stuck in Memphis due to “weather conditions“. The weather has cleared up. Other packages that were shipped after that date have arrived with no problem. This is very serious. The package I am looking for has client tax information in it. We rely on FedEx and I expect better service than this to clear up this backlog. Please tell me when this is going to be done. Leaving pending status on a package does not resolve the issue.

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561. My name is Julian Mickens. I am the Deputy Chief of Police at the Robert J Dole VA Medical Center in Wichita Kansas. Recently a FEDEX package was delivered to the facility addressed in an extremely racially derogatory way. Attempts to contact FEDEX have been unsuccessful. I have pictures of the package and would like to discuss further. I can be reached via email and by phone at 316 685 xxxx ext 58090 or 316 803 xxxx.

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562. My order was placed on “hold for pickup” by FedEx Austell, Georgia. I am unable to get them to deliver it to my house, which I paid for. My tracking number is 78424853xxxx Please help!

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563. I am a thirty-two year old man who was raised within the State of New York’s foster care system, who ran away, committed a crime and was incarcerated for that crime from 2007 until my release on 02/03/2021. I am afraid that my criminal history will cause employers to automatically deny me employment and that I will, thereby, have no real second chance at being successful in my positive goals, like employment. My application to Fed Ex, for a Package Handler position in the Bronx, NY, has me even more worried; Fed Ex would be a great place to work (the people are committed to their work and the company is an understanding employer), but I doubt that you will afford me an opportunity to work at Fed Ex and to increase my chances at an honest, productive and law abiding future. Realistically, what are my chances of gainful employment at Fed Ex?

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564. I have paid FedEx over 1000 dollars to deliver my package but John Smith will not ship my packages

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565. I am very frustrated with Fed Ex. I cannot get a live person on the phone and I am missing a delivery scheduled for March 3rd by 8pm. My tracking number is 97562359xxxx

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566. Received fedex yesterday. Both envelopes inside were torn open and empty. 2 flash drivers should have been in the envelope. The hard envelope was in Memphis before sent on to next location….there has been thievery of the flash drives along the way. There is personal identification information on the flash drives Tracking #78393263xxxx. Please respond asap

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567. Good day Sir or Madame,

     Our law firm uses your mail delivery services regularly, I am specifically inquiring about a package (Tracking No. 772942810150) that I sent out on 2/18/2021, express overnight shipping, and still has not been delivered. I have spoken to numerous Fedex customer service representatives, who fail to provide any insight or direct me to anyone else to speak to regarding this important matter.

     The package we express overnight shipped with your company was a very important USCIS petition for one of our clients, that has dire immigration consequences due to the late delivery. Because of this, we need a statement from Fedex stating that the delay was due to your services, in order to try and correct this dilemma.

     I have left various messages but no one has reached back out to us regarding this matter as of yet and it is extremely important and urgent that we get this statement in a letter format in a timely manner so we can attempt and correct the gravity of the situation that is developing due to the delay in your delivering this package.

     Please provide us with this statement/letter as soon as possible. Thank you very much.

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568. It is ridiculous that the entire American public is paying damn good money to send an overnight or even a ground, and it doesn’t even come close to getting there the next day and this has been going on for three week now. First it was Covid, then the election, then the vaccine, then the weather. You have more excuses than I care to hear. Either quit charging people for a service you can’t provide or give them their money back for not getting the service they did pay for. Total rip-off on the American consumer. You should be ashamed of your company.

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569. Fedex is the worst!!! Very sad beacuse before COVID was a good company but could not handle any change… Never can deliver a package on time! and of course the charge up front with no commitment! BEWARE!!

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570. To whom it may concern. My name is Jonathan Desaussure and we are having a very difficult time with whatever’s going on with FedEx right now. My wife’s a transplant patient and her transplant meds are jammed up somewhere in Memphis. They were supposed to be here in two days and now it has been a week and a half. At this point we’re going to have to go to the hospital to sustain her transplant organ because we do not have the medications in time. Furthermore, we are unable to get any information on the situation with the package. I would like for someone to give us a call regarding this. Our phone number is 843 767-xxxx. Tracking number is 95070511xxxx thank you

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571. I am waiting for overnight priority package since March 2, 2021. I need my I’d, medication, passport. There is a closing Friday, March 5, 2021 and I have to vacate the house today, March 4, 2021. Tracking number is: 784228186947. Address for delivery is: xxxx Alamander Avenue. Englewood, Fl 34223-6410. After about 20 calls and my husbands calls from Brooklyn, NY I was finally told by fedex computer that my package was placed on a delivery truck at 10:21 am yesterday morning, March 3, 2021 and will be delivered the same day. It almost 6 am the following day, March 4 and package did not arrive!!!!! I need to vacate sold house today or will be paying new owners for every day I stay here, in a house on 2320 Alamander Avenue. Please help me to get my life necessary documents and medications today and this morning. Today it’s gonna be 48 hours since I was supposed to receive overnight, priority package or I would have to sleep outside my sold house. My phone number is: 347 882xxxx. Sincerely, Regina Koyen.

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572. On February 5th 2021 at approximately 10:58 am I received a package from WALMART with the tracking #972176432147, the courier handed off that package and I had requested a pickup for my Trunk Club which came with a prepaid label(783204940895) so he ask if scheduled a pickup I said yes and gave him the box, he scanned it in and took it back to the FedEx truck. The company contacted me on February 18 2021 stating my returns weren’t received. I called FedEx and someone gave me a case number 0219007582 which is bogus because when I entered that number later to check the status of the investigation it pulled absolutely nothing up. I guarantee if whosoever investigates this claim would use the tracking number from the Walmart package and track down the individual who picked up my package and ask them what happened to the package they picked up on February 5th at 1100 after all they were caught on my neighbors RING surveillance, there is no denying they picked it up. $583.45 worth of items missing and no accountability. Monies I will have to pay out of pocket because of carelessness. Customer service has not been of any help.

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573. RE: Fedex Kinkos Office General Manager – Aaron S Cross the line with racial profiting and Discrimination against non-white customer. He must be file asap.

     I am flabbergasted about my visit at location Newport Beach, CA
     I also reach out to his manager Bob will not follow up.

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574. I don’t believe how you deliver packages to customer this is the second time i order a chair from wayfair and you driver put the package at my garage door didn’t ring my door bell to notify me that there a package. I haven’t open this package yet i would like the supervisor of the delivery person to come by and see how this was shipped to me. My address is
     xxxx Lauren Lane
     Olive Branch, Ms 38654
     My phone is (210) 336-xxxx.
     I am sure i will not here back from someone with your company. If I don’t i will use someone else to deliver my packages. I will tell the companys i do business with to ship by anyone than you.

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575. Would like to let you know that Alejandro helped me today regarding 2 missed pickups, 2 days in a row. He was extremely nice and helpful. I wish I knew his last name so he can be acknowledged. He is an asset to your company! He helped me on 3/3/21 THANKS ALEJANDRO!

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576. Fed ex I’d wear I have used , cost me $60 to ship overnight and my package took a week and half to be delivered, absolutely rediculios and customer service pretty much tells you to go yourself

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577. On Feb. 8,2021 transaction #78346915963 was made at FedEx, 549 W. Highlands Ranch Pkwy, Highlands Ranch, CO. It was from W.B. Bradshaw, 40 Flowerburst Way, (mistake in city – says Littleton and should be Highlands Ranch, CO) to Rebekah Anderson, 8415 Ensley Place, Leawood, KS 66203. It contained a card size envelope and was placed inside a FedEx envelope. The Pricing option: one rate. The charge was $9.50 and was put on a credit card. The charge was shown on my c/c monthly statement and paid. Now PROBLEM: I have received a bill from FedEx, Remittance Advice due Mar 09, 2021, amount $24.05, Invoice #7-284-98358, Invoice Date Feb. 22, 2021. This is a mistake- I did call the FedEx Revenue Services and they were of no help – insisted I owned $24.05 and could give no further information. Please tell me how I can resolve this error in charge? My $9.50 charge for FedEx envelope from Highlands Ranch, CO to Leawood, KS was completed, listed & paid on my credit card monthly statement. I do not owe an additional $24.05. I need this resolved – at first I thought this was possibly a scam – the payment envelope was addressed to FedEx P.O. Box 94515, Palatine IL 60094-4515! I hope you will resolve this problem ASAP!

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578. i am trying to make an official complaint about the delivery problems i am having and the staff at fed ex as this is a long standing problem that is not being resolved a driver that works out of the air terminal in mobile Alabama is driving up our neighbours driveway to deliver our packages and it is causing us great stress between us and our Neighbors and also the driver is refusing to drive up our driveway and will not deliver to the porch as is requested in our delivery instructions that were setup by the depot managers now i have a next day package that has bee a week in transit and has been out for delivery 2 days in a row and returned to the depot and still after numerous phone calls there is no sign of a delivery date given i have been lied to by your customer representatives and i have been hung up on by persons at the depot as soon as they hear my voice and that i am not American so i can only assume that all of hassle is because of prejudice for not being American so i am going to take legal action as well as report this to the corporate office and the CEO as i believe that even this communication will fall on deaf ears as it would seem that FedEx is no longer customer orientated.as can be seen from the lack of promised return phone calls that never get returned

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579. My name is Susan Stoddard I am supposed to be getting a package Thu fedex but fedex says that the driver can’t find my address I have been waiting for over a week now if I don’t receive my package I will contact my lawyer I have called and talked to different people at fedex said get different stores I have had enough lies

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580. FEDEX South Africa is on Life support
     Over a month without resolving an account issue
     Over 2 months requesting customs clearance documents

     Everyone passes the buck and everyone does nothing

     As an import company in South Africa, we deal with every courier from around the world, and FEDEX is absolutely useless

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581. Had a fedex express driver hit our garage/house and I called them and have a case number and have not yet received the first call from anyone to fix this situation

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582. Got a false delivery text “FedEx Notification: Your parcel was picked up by the courier today, follow your package here sj26j.com/kDqJuANJM” hoe am I supposed to track this

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583. HELP Your system IS NOT working in OREGON…I can’t edit my residential street address. Your system puts in DR vs what the real address is STREET, I have called Tech dept and they told me to Verify address with USPS, I emailed them in Portland and they said if you look up zip code verifiy, My address is 85163 Cedar STREET, Florence, OR 97439/ FIX MY ACCOUNT…#841779487

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584. I want to know who’s going to pay for my late fees reconnection fees and all that sort of thing when you can’t get me my paycheck to me and I was more than just myself when is Three Rivers dishwashers Cooks we all live paycheck to paycheck my paycheck is late as it is we have to pay fees are you guys going to pay those fees for us I think you should our paychecks were supposed to be here five days ago thanks for screwing us over

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585. My check was sent fedex overnight with guaranteed delivery on 2/26/21 it is now 3/1/21 and all I have been getting is a runaround
     #77299323xxxx

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586. Cannot get Fedex to deliver according to instructions on Delivery Manager. Can anyone help me???

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587. My package has been mailed on the 14th of February stuck at the Indianapolis location for the past 11 days. Nobody can provide any answers, unprofessional staff. Have been using FedEx for all my business needs, and now my customers demend money back since their package has not arrived.

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588. My package was shipped 2 day Air and was supposed to arrive by 8:00 PM EST on 24 Feb 2021 and it has still not arrived. I’ve been told it is stuck in the Memphis Hub. This package was shipped from California and I am in Florida. My Tracking Number is 951952509888. I want to know WHEN MY PACKAGE IS GOING TO BE HERE? I understand your situation, but that is your problem not mine. Not knowing when your problem is going to be resolved is causing me problems and is also unacceptable. I don’t want to hear excuses. I just want to know when my package is going to be in my hands? I need to know now.

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589. I am Jijy Pallippattu from Louisville,Ohio.I send one pacakage on februvary 16 throuhh fedex to New york.Package should be reached by 17th February at 4.30pm.In my package,I have my original passport and original somany document.I contact everyday to fedex and track the number,it is showing no available date to the destinstion.This morning I went to the fedex office in canton ,ohio. The person connect to the phone to the customer service then I talked to them,they said they will investigate and they will inform me where is my package.I am still waiting no information.please help me my original document is in the pacakage.My tracking number is 783711197383 final location is New York.Thank you.

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590. Your automated system is horrible it doesn’t transfer you to a rep after it gives you your tracking update even if you originally wanted to speak to a rep. I’ve tried several times to talk to a human about my shipment #784151648511 which should my package being in Trenton, NJ as of midnight last night but now shows my package being in Northern New Jersey. This is the 2md time FEDEX has sent a package of mine in the wrong directions. I live outside of Philadelphia, Pa not northern New Jersey.

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591. I paid to have my shipment expedited. It was supposed to have been here on the 25th of February, it didn’t arrive. When I checked the tracking it said that it would be delivered on the 26. Today I checked the tracking and it said out for delivery, by 8:00 pm. I waited and nothing was delivered. I went back online to check the tracking and guess what? It said that my package was returned to the FedEX facility and would be delivered on Monday. This a bunch of crap. First of all I expedited it because I’m going out of town. Now I have delay my plans to wait for Monday? It may not be delivered then. Whom ever that driver was should be fired. Did I mention that the FedEx facility is 5 minutes from my house. This kind of behavior is unacceptable. I am a purchaser for the government and we have a contract with you guys but I won’t use you again and will encourage others not to use you also. This type of behavior from a company of your magnitude is totally in acceptable. I will email Mr. Smith and the VP. I want that driver to deliver my package tomorrow, Saturday the 27th. That is the only way I will be appeased. My tracking number is 78406535xxxx

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592. I can’t get any information on where my packages are!!!!!

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593. My package should have arrived in Lauderhill, Fl. on Wednesday, Feb. 24, 2021. The package was sent from JFK Jamaica, NY. As of today, the package is still in Jamaica NY. I’m getting the run around from you customer service. I’m dissatisfied with tour service. Tracking # 78396763xxxx / case # C-18170855 / case # C-1828xxxx

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594. I have a package in the Humboldt, TN facility…it has been there since since Feb. 11, 2021. Everyday, I am told it is out for delivery…as of this morning it is still in Humboldt!!! My customer is threatening to cancel the order. I need the product!!!! To think we have been thinking of changing from UPS to FEDEX..if this is an example of you customer service…I think I will pass!

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595. Please help me find my package tracking number is 7729-0958 97 74 they deliver in my package in Iowa when they supposed to be in Miami Florida I don’t know who got my package right now it’s very important package for me they got some clothes for my son value over $500 I don’t know why somebody in Miami from FedEx put the wrong label destination Iowa I know from Iowa I here in Detroit Michigan now I don’t know nothing about my package now I don’t know nothing about my package because they delivered it to the wrong address in the wrong estateI appreciate it who help me find my package it’s very important to me thank you

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596. Why hasn’t my order been delivered?

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597. HELP!!! I have called the local store and also the 800 customer service number 4 times, then today I called the corporate office, was transferred to the escalation department and no one can tell me where my package is. If you lost it I can live with that but everyone says it is still in Norfolk Virginia because of the bad weather. We shipped to three California locations at the same time and they all made it through the storms. The missing one is supposed to be going to Hawaii.
     Tracking number is 78380661300. If it is really in Norfolk and there is no shipping to Hawaii date in the near future please give it back to me so I can take it to a different shipper. By the way I spent $86.00 so that it could be shipped 2nd day air on 2/16/2020

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598. I have been waiting over a week for my package, I have been denied any explanation as to why. I paid extra to have my package quickly as it is essential to me and my work. I am very upset and confused. The winter storms are cleared and you all are just sitting on your butts doing nothing, and don’t give me this COVID bill either, I am an essential worker have worked everyday, I demand to receive my package in a timely manner.

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599. I am trying to get my W-2 sent to my new address. I know when they are mailed out. But i was going thru a lot to where I missed the deadline. But please help me. The company that does the payroll. I have dealt with them twice now and nothing. My address got changed. So when it got returned back. I wish they would of double check for the address. Here is my phone # please give me a call. Thank you.

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600. You can’t hace people waiting 2 days for a overnight package. Then it’s on a truck thats going to delivery it 6pm 2 days later. your service sucks. Tracking #97253772xxxx

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601. Tracking 929110744197. Out for delivery 2/22. Didn’t attempt delivery due to weather. Stated delivery 2/23. Waited all day. No delivery. Call help line. Told me that they couldn’t locate package. Birthday present for 4yo today. Would you like to explain to him how you lost his present when it’s a large ride on vehicle. Has to be in plain site.

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602. 3 consecutive days been told package would arrive. sat home waiting. called talked to folks. delivery person says made attempts. no attempts made no phone calls, buzzer rang, emails, or notes on door. what is going on. #93357104xxxx. please call me asap. waisted 3 days of work.

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603. I had order some phone’s from spectrum in December of 2020,31 and they were sent out but I never got them because the delivery 🚚 guy never came to my door he just gave my phone’s to some one that was standing out side he did not ask for i.d or nothing now I have been waiting for fedex to let me know what’s going on well I have not heard from them since Dec 31 I am very upset about this situation and I need my phones somebody need to call me contact me or something I asked him if they could get in contact with the guy who delivered the phones they acting like they can’t call that guy and ask him to see who he gave the phones to because he never came to my door and I think that’s very that’s messed up I don’t have my phone now I had to resolve to an Obama phone because FedEx is still making up their mind whether I have the phones or do they have to replace them yes they need to replace them because I need my phones I did not pay for those phones just for a FedEx to lose them and then I just sit here and just lose out like a bald head I’m not a bald head I’m very upset about this and I want my phone so somebody need to contact me let me know something because it’s been three months and I still don’t have my phone FedEx still haven’t called me haven’t said nothing to me so if somebody can give me a call back my number is 909-xxx let me make sure 379-xxxx again my name is Trina Cole have a blessed day and somebody please ASAP give me a call thank you

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604. Hello, At this point I am seriously thinking about getting a lawyer involved because this is totally unfair and unacceptable to me to have to deal with the fedex located here in Mobile, Al continuously stealing my packages! Its ridiculous how I have to continue to take a loss when my packages are shipped through fedex all of a sudden! Call the 1800 number is a waist you have to go through hell to get a representative on the phone and still end up not speaking to anyone! Like seriously where is the justice in this situation or for the customers.

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605. Hi,

     We are awaiting an overnight FedEx shipment (#965270511770) from Indian Consulate in Atlanta since February 18th. It has Visa that is required for an urgent travel to India to visit an ailing family member. We have been trying to reach FedEx since Saturday and have a case opened to provide us a Trace on this package. While in about last 10 calls we have provided all the information repeatedly, we have not been contacted by the FedEx with any updates. The case number we have is C-17649922.
     We would request you all to please attend to this request and try to have this package shipped to us by Tuesday, or latest by Wednesday so that we can take up the flight scheduled on February 25th (Thursday).
     Please let us know if any additional details are needed.
     Thanks a lot for attending to this request.

     best regards,

     Shikhar

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606. I would like to say something positive about our delivery guy! He was so friendly, fast, and efficient when he delivered our two very large / heavy boxes! Great attitude! Please let him know he is doing an amazing job. We just moved in myself from Vegas my Son from San Diego. Our delivery guys name is Austin hope I spelled that right. Thank you!

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607. I had order some phone’s from spectrum in December of 2020,31 and they were sent out but I never got them because the delivery 🚚 guy never came to my door he just gave my phone’s to some one that was standing out side he did not ask for i.d or nothing now I have been waiting for fedex to let me know what’s going on well I have not heard from them since Dec 31 I am very upset about this situation and I need my phones somebody need to call me contact me or something I asked him if they could get in contact with the guy who delivered the phones they acting like they can’t call that guy and ask him to see who he gave the phones to because he never came to my door and I think that’s very that’s messed up I don’t have my phone now I had to resolve to an Obama phone because FedEx is still making up their mind whether I have the phones or do they have to replace them yes they need to replace them because I need my phones I did not pay for those phones just for a FedEx to lose them and then I just sit here and just lose out like a bald head I’m not a bald head I’m very upset about this and I want my phone so somebody need to contact me let me know something because it’s been three months and I still don’t have my phone FedEx still haven’t called me haven’t said nothing to me so if somebody can give me a call back my number is 909-xxxx let me make sure 379-xxxx again my name is Trina Cole have a blessed day and somebody please ASAP give me a call thank you

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608. FedEx is arbitrarily changing pick up times for the outdoor drop boxes, Im told they can change it daily without notifying anyone. We are a large office building and make alot of drops past 5pm, our last pickup time is stated on the box 7pm. Our fedexes were not picked up Friday, I called and was told the dispatchers can change the times anytime they want to! We have crucial legal documents going out every day and this time because we assumed the pick up was 7pm, this changing time of 4pm almost blew a case for us. Unacceptable!

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609. I have been waiting on a package since February 12 been in lexington Kentucky every day out for delivery call talk to FedEx customer service and the shipper today is February 23 still same.answer out for delivery be delivered today tracking number 95280411xxxx I need my package now 859 544 xxxx Vernon whittemore what is the problem everyone around me is getting the package but I’m not

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610. A deliver was supposed to have made today and they said they attempted it and no one actually came to my house. I can’t get anyone to answer me what is actually going on with my package and whether it can be picked up or delivered today.

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611. I have spoken with some VERY rude customer service representatives and i asked to speak to someone in the UNITED STATES that could help me and I was refused. When i called back I was abruptly hung up by another agent. I am sick and tired by these out of country agents disrespecting their customers, I need to speak to someone from the Corporate office In the Unites States

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612. 929649884360 and 929649887119 have been loaded on truck in Charleston wv friday sat sun and mon and today I am an hour north no weather problems and at 6pm the drivers take my products back to charleston, they have delivered here twice. I have contacted fdex via chat and per phone and have been mocked and told i was not your only customer. This is unacceptable.

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613. I would like to find out how there can be a disruption when all the roads are open and UPS and USPS are making deliveries. I paid to have express shipping and my product was shipped on 2-16. I understand the weather was bad but from what I hear and see on the news, all roads and airports are open. Mt tracking number is 78379414xxxx.

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614. My traking no. 90724745xxxx
     All clothes for my daughter wedding next week. This very important why sitting 5 day in illinois . it is very urgent. Pls take action as soon as possible

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615. This is Regarding my experience yesterday and today with your very very poor service on the shipment (tracking #783776055326). First, supposedly a delivery attempt for this package was made yesterday day Feb 21 I do not believe any attempt was made because my wife and I were home and sitting not 15 feet away from the front door with our 3 Dachshunds. If anyone stepped on our front porch much less knocked these dogs would have raised Cain. According to your websites tracking info it was at the local ground service terminal where I went late this afternoon. After giving the “associate” my name phone number and tracking number I was told to wait for a phone call. After over 25 minutes I approached the intercom again and spoke to a different person, telling them I had limited time and had already been waiting over 25 minutes. This person asked which associate I had dealt with. I found it ridiculous because neither he nor the first person identified them self. This second “associate” then told me I needed to “be patient, we have a lot of boxes in here”!!! What kind of people do you hire? What kind of organization do you have for the packages you ship? I can not believe this man had the audacity to tell me I needed to be patient. This is a very very poor way to run a business. You need to be more organized and more polite. Perhaps your company could take a age out of Ups’ book. Not only do they not have a problem finding a package in their care when they say they tried to deliver something they are telling the truth. I don’t really expect anyone to do anything about this, if corporate cared about their business you would not employ people like those I encountered(through an intercom) today or the delivery person who did not even make an attempt to deliver this package yesterday.

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616. I bought an envelope in Los Angeles with three taxes. SC 2.25%,CA 6%, County 1.25%. Please tell me what they are. Usually I just get a flat 9.5 sales tax

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617. my package 461347772548567 was susposed to be delivered 2-18 by end of day never came all I get know is it left chicago on 2-17 at 8.55 am I would like to know why it is taking so long to go 600 miles why no real tracking you people are acting like usps

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618. My package was stolen and i was delivered an empty box that was taped up again.

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619. one of your drivers came down 2600 biock of deacon street on feb 6 hit 4 cars total and im given the run around about responsabilaty i know that u can track who ever this person is all i want is my wifes car fixed please respond

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620. The driver is leaving my packages in the basement of my apt. building. I do not usually go down there because it is dirty. The other drivers (UPS, USPS) leave packages in the lobby. I have been on hold for as long as 45 minutes. The virtual assistant will not address my problem and will not put me in touch with a human.

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621. I’m trying to get my transcript but my station I worked for is no longer there

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622. My pkg was due for delivery last Thursday. Every day I call and get the same lie the pkg was loaded on truck at 4:15 am today it will be delivered by 8 pm tonite. Then the driver says I wasn’t home or business no longer there. You people are liars and incompetent. I never have this with ups . My tracking # 946651195945. I live in a very small town and the driver is too lazy to come here is probably the truth.

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623. I never received my pay check last week. I am not sure who I have to contact in regards to this situation. Ive asked my managers several times since Friday and they have given me every excuse as possible. I’m not a happy employee

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624. To Las Vegas and Nevada Managers and to The CEOs in Memphis, TN,
     too many lost; misplaced; delayed packages from Our Company “High Desert Advocate” by FEDEX, with never a discount or a reimbursement from Fedex to us. We are not happy with your service, specially after a full year of shipping 4 packages (or more) each week from Las Vegas to 3 other Nevada towns. For you to save money, you ship all the way VIA MEMPHIS, TN, EVEN WHEN BECAUSE OF BAD WEATHER IN THE MIDDLE OF THE USA, MY BOXES OF NEWSPAPERS ARE WAITING IN Las Vegas. If you were honest, you would have send my boxes via little Fedex trucks/ground, and we would have receive them in time last week, and already received them THIS WEEK, INSTEAD IOF BEING STUCK IN Las Vegas!!!!! I even talk to one of your representative, told he/her that they should be sent by land -> Nevada to Nevada towns!!!!! But she said only next week we could do that!! ????? You are HURTING MY BUSINESS and I expect to BE REIMBURSED COMPLETELY for LAST WEEK and THIS WEEK FEDEX FEES!!!! I might loose customers/advertisers BECAUSE OF YOU FEDEX managers!!!!
     My Newspapers Need to go VIA LAND NOW!!!! In fact they should have gone that way a few days ago!!!! I am really upset and mad,
     Corinne Copelan/Owner/Publisher

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625. I have had it with this company i wouldn’t use this company ever never again why are y’all still in business!!!!

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626. I have a misdelivered box . I have tried for 4 days to get someone from FedEx to take out of my living room and send it to the proper address or return to sender.
     I was promised that it would be removed yesterday but it wasn’t.
     This is disgraceful. I have been passed from pillar to post with no resolution of this problem. The problem is YOU, not me.
     Get it done tomorrow.

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627. I sent a small package from Vero beach Florida on Wednesday afternoon February 17 for delivery by noon Thursday February 18 #78383568xxxx The package is still in Memphis Sunday night February 21. Weather was good in Memphis on Saturday February 20 (sunny 53 degrees). Why is my package still in Memphis? Why did I waste $133 for this bad service? Why is the FedEx system so inflexible in that it cannot use trucks when there are weather issues affecting planes? Vero beach to cleveland is 16 hours by car. I had another shipment several weeks ago which was delayed by 2 days and there was no weather issue. Why is FedEx service becoming bad?

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628. I have an expedited order.My order was supposed to be delivered on the 17th it is now 4 days past my delivery date.Still have no answer for when my order is going to arrive.Told there is a no refund policy for expedited 2 day shipping even though my package hasn’t moved was scanned 6 times in orlando over period of 3 days now it’s been in memphis tennessee and scanned 3 times.how are you going to keep monies ppl paid for and not fulfill the services paid for?That’s fraud and theft.Where the hell is my package and when am I going to receive it.I should not be waiting a week for an expedited w day shipment and not receive any answers when I question fedex.Tgis is complete bullx.I have no problems receiving orders from ups dhl or the usps the orders are delivered on time an by the delivery date.Stop stealing ppls money

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629. Mr. SMITH YOUR CUSTOMER SERVICE IS TERRIBLE. SIMPLY IT “SUCKS”. NO ONE CAN ANSWER A SIMPLE QUESTION: WHEN WILL MY PACKAGE ARRIVE AT IT’S DESTINATION. THE CORPORATE LINE IS B.S. YOU ARE RESPONSIBLE TO DELIVER THE SERVICE I PAID FOR. YOUR ORGANIZATION FAILED.

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630. I received a package from fedex and it has blood all over the package and think drops of blood on this package that I touched picking it up

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631. On Monday, Feb. 15, 2021, 3:15 PM a Fedex van 1/2 mile from Rt 957 on Stanton Hill Rd, Russell, PA was too far to the left coming down the hill and ran us into the ditch, where we stayed for 4 hours. I think he HAD to have seen us go into the ditch but did not so much as stop. Is this your policy?

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632. I am very upset with how I was treated and lied to for 3 days straight i asked for a supervisor several times and noone would let me speak to one and I still have not received my package. I would like a supervisor to please get ahold of me at 812 642xxxx as soon as possible. Thank you

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633. I’ve call my attorneys and will prosecute fed ex for administration misconduct and theft of customer merchandise

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634. it would be nice as an employee to get paid on time i beleieve fedx is in violation under california law

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635. I was just wondering if I can get a number for someone to talk to about my wrongful termination and why I got fired. I was threatened discriminated harass and fired for wrongful termination and I needed someone to talk to about this. My cell phone number is 484-554-xxxx

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636. I have a missing package that went “Pending ” for delivery date-Tracking # 783556549809 to Dottie Carlson, 2936 South 100 West-Bountiful Ut 84010 expected on Feb 11,2021 moved to Feb 12 -went to Pending-I called on Feb 12late on Feb 12 and again on Feb 13 -16 and 17th- I was giving a “tracing number 0216641922 which s useless-I have left My phone number (858-674-xxxx) with Pickup and Delivery, being told they would search and call back each time- no call backs- This in an original oil painting for my daughter-it can not be replaced-it is important to us for it to be found- but no one seems to really care to make any effort to find- I have called the 1-8– number- last time it was someone off site with roosters crowing in the background and not easy to hear- basically he told me to give up! also to note this is not the first time Ive had issues with items going to Pending once they hot North Salt Lake Hub- I am hoping beyond hope this is read by someone who actually cares-I would like very much for this box 44 x 31 x3 (not small) to be found and delivered.
     Sincerely -Doris Bertch

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637. We have tried to create a complaint concerning the FedEx trucks who drive extremely fast on our Private Road. They have created pot holes which since it is a private road the home owners are responsible for repair. This is a on going issue with Fed Ex trucks. My husband has spoken to several drivers and asked that they slow down. Twice this week we have witnessed fast driving on our road which has approximately 7 homes that Fed Ex delivers to. My husband is disabled and I am upset that he has to go out and try to repair the damage and that we have to buy additional gravel for repair. We do not have this problem with the UPS drivers or the USPS drivers. I have exact time and date of the issue today but Fed Ex customer service said they could not help me without a tracking number since the package went to our neighbor. I will plan on sending a bill for our expenses created by your drivers.

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638. I just spoke to a CS agent & he was extremely helpful. I tried to leave him good feedback but I think I messed it up. How can I correct it?

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639. Pickup did not happen yesterday at 201 St. Charles Avenue New Orleans, LA. Packages still sitting on the drop box this morning.

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640. Hello Frederick Smith, my name is D’monta Harris. I’m a professional athlete in Argentina and weeks ago I mailed my passport and visa application form to the Argentine Consulate in Chicago from Detroit (my hometown) using Fed Ex Express. My package was paid to be delivered back to me by Sunday, February 14. I still do not have my package as it has been sitting in the Memphis Transit since Saturday, February 13. There are no details on the exact location or contact information of where my package is in Memphis. There is also no estimation of when I will receive my package and my team has already lost two international flights for me as we await the return of my package that has my passport and visa information, which without I cannot travel. That is thousands of dollars lost in travel fees. This is extremely unprofessional and unfortunate. I have already missed the first game of my season solely because of Fed Ex. Can you help me?

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641. I had an email stating a package had been delivered yesterday. The package was not on my doorstep. After I called the Fedex help line, the gentleman stated that I should walk around the neighborhood to see if the package was delivered elsewhere. I told him I already did the walk through my neighborhood, and did not see it. Then he said he would contact the driver to see where the package was and call me back. When I told him that I have heard that before I gave him my number. I never got a call back. This is not the first time this has happened. Whenever I have a package that Fedex states is delivered and is not I call the customer help line who say the same things. Look around the neighborhood to see if the package was delivered to the wrong door, then we will call you back. I don’t understand why your customer service is so crappy. This particular item was expensive, but regardless of the cost of the item being delivered I think that Fedex should put a little more consideration towards their customers. When your rep states they will call back they should. And the first thing out of your rep’s mouth when I call should not be did I walk the neighborhood to see if it was delivered to the wrong address. Because that says so much about the culture your your business.

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642. Fedex failed to deliver my package, despite me and my roommate sitting at home.

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643. I ran into Hannah today who says she thinks it’s inappropriate to ask for black workers to be onsite. I’m here to tell her that In a city filled with transplants that don’t understand the level of equality California has always enjoyed and they are making it so unfriendly with their anti black antics claiming to have black families. They don’t treat Black women or men well and need blacks working at the stores as much as possible.

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644. FedEx delivered pkg to wro g address now lost. Delivery 2.9. Customer service nonexistent for over a week. Finally Andrea is trying to help. 78345883xxxx. As an old woman, I truly trusted FedEx. Huge disappointment. Not that pkg delivered to wrong place, but complete lack of customer service, lack of initiative to do their job. I called every day since 2.10 1 or3x only to be transferred, blown off or ignored. Shame , shame, shame. What’s happened

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645. For the last 2 days I’ve got emails saying my package is on its way no package I call they tell me it’s on the truck on its way I’ve talked to several people who tell me it’s on its way I checked your website were not in your bad weather area I paid for 2 days shipping on the 10th it’s now the 16th if you lost my package or if it was stolen tell me I’m not worried about the 2 day shipping money but I’m out 2 days of my life waiting on a package that I don’t think is coming

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646. Constant package drops in an open PUBLIC vestibule. We’ve have laptops, cellphone & parcels from residents with checks left in the vestibule during work hours. We are a municipality in which we serve the public. The carrier (usually on a Tuesday) is very negligent in her service. We have spoken with her & asked her to come to the counter and simply drop off. We’ve contacted Fed Ex Ground & spoke approx. 5-6 supervisors and Joe from today, laughed & hung up on us when we called for a complaint. We’re hoping to resolve these frequent issues as soon as possible. Thank you for your prompt attention to this matter, Diane Festino, Deputy Clerk, Jackson Township, 95 W. Veterans Hwy., Jackson, NJ 08527

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647. I’m getting spam risk messages from fed ex. Went to a store they looked don’t open up. I’m getting at least four a day.

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648. My Company name is Glenmar Draperies the fedex driver has been dropping off packages and just leaving without us knowing about the delivery. Some of packages have fabrics, shutters and etc. when this items get wet we can not use. I would like to find out how can my company get a signature on packages that are being delivered. We had several packages that were left out by the work shop in the weather last week. I need you to please advise how to handle to this problem. Thank you

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649. When FedEx was founded in 1971, it touted commitment to speedy, punctual and reliable service as its reason for existence. As business grew, this commitment has been utterly abandoned. Your continual existence serves no purpose other than victimizing more gullible customers who blindly believe that FedEx would continual to fulfill its commitment.
     On February 9, 2021, when I consigned an urgent package (tracking no. 8137 4373 1907) for shipment with FedEx, I was informed by the receiving agent and later confirmed by FedEx website (screenshots attached) that it would be delivered by noon of February 12. However, on February 10, tracking information abruptly vanished from your website without any pending delivery schedule. As of this writing, my package is nowhere to be found and all inquiries have either been stonewalled or deflected by your offices in the UK, Belgium and Hong Kong.
     On February 8, when I was given a 21-day deadline by the UK Passport Office in Liverpool to provide the documents, I had every expectation to be able to meet such deadline. Thanks to your infernal performance collectively, the deadline is doomed to be missed, if the package had not been callously lost in transit already. I demand you to hold the delinquent personnel responsible as I will surely hold you liable.
     A thoroughly disappointed and disillusioned customer,
     David Cat Kwong

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650. Here is a copy of letter sent to the President of the company. Theodore Loebenberg
     Free Coat Exchange
     PO Box 5596 Louisville KY 40255
     401 952 6566 info @freecoatexchange.org

     February 15, 202
     Dear Mr. Rajesh Subramaniam;
     President FedEX
     942 South Shady Grove Road
     Memphis, TN 38120
     I write this letter to you to make you aware of the total lack of service offered by FedEx. I have had two recent experiences with your company with no ability to get a human being to answer. I am a private chef and order product from Frenchy’s Seafood. Once at Christmas and once in February. I paid for overnight delivery and got 4 or 5day delivery on perishable product. If they could not have been delivered next day, they should have been delivered the second day even if a Saturday or Sunday at Fed Ex expense. Not left to sit at your site. I could not reach any live people at your 800 number. When I posted a negative comment on your face book page asking for a call, the reply I got was to call the 800 number. What you call customer service is a joke. I know you probably will pass this off to some admin person and do not care about the small business you supposedly serve. Here is a copy of e mail sent to Frenchy’s
     “Tommy, Nice chatting with you this am. There are some issues that need to be addressed constructively. The one issue for your company is is to change your acknowledgements and provide tracking numbers when you advise orders have been shipped. The other issue is the lack of service from FedEx. This has nothing to do with your company or the nice folks I deal with but the total failure on the part of FedEx to provide service. I have had two Fed Ex issues one t Christmas order 6663 which they did not deliver timely and I could not get any human interaction from the. The second order 7631 shipped on the 11th of this month was not delivered on the 12 due to weather. When I called into your place on Saturday and spoke with Myron, he did what he could but could not get information from Fed Ex. I sent message on their FB page asking to have someone call me, Their reply was to call the 800 waste of time automated number. They should have delivered they next day shipment for which we paid if not on Friday, then on Saturday or on Sunday. There total lack of service and communications leaves so much to be desired. Be well, safe, and careful.”
     In speaking with Frenchy’s, Tommy advised me he could not get a return call from his FedEx representative.
     I am looking for nothing and expect nothing. I have advised all of my suppliers not to use FedEx whenever possible, even if there I an additional cost.

     Enjoy the day.
     Celebrate everything.
     Health Peace Happiness
     Ted Loebenberg

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651. I’m a US veteran who sent a time sensitive legal document consisting of some very important military documentation on February 3, 2021 from an Upstate NY address to a Brooklyn, NY address to the Assistant DA Eric Gonzalez, 350 Jay St., Brooklyn, NY 11201, Assistant District Attorneys Office-Post Conviction Bureau and my package has yet to be received from the recipient. I’ve contacted your customer service line as well as the Revenue Service Dept where I still haven’t received any resolution. I’ve received two different case numbers, C-16270989, C-16583606, each of which were not properly investigated. I received no follow up, no correspondence, or anything. I have had the worst experiences dealing with your reps who are unable to get things right in finding this package and/or making things right. The last update on the site was on 2/3, and I’ve spoken to over 10 reps who still have no update. We spoke to a rep who stated that we would receive reimbursement due to the package being lost, provided an address for mailing but have yet to receive anything. I shipped another document via UPS the same day and although they had a slight delay, they updated their system to reflect the status. This is entirely unacceptable coming from one of the biggest shipping companies in the world. I would like to be reimbursed for the value of my lost package. Dealing with Fed-ex has been the worst experience for me.

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652. Well I need to know if there is such a person as Peter Durant recruitment director in miami FL because I received a job offer via email concerning a job at the Miami international airport pay rate at $31.30 an hour I fell that this is a scam but want to know if it is true ??? Email that I recieved with the Fed Ex letter head has an address from 942 southshady grove road Memphis Tennessee 38120. So please if you can let me know !!!

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653. I cannot get a responce from your office in Israel. They stopped answering calls and do not return emails. Please ask them to contact me on my mobile number: 972-50-777xxxx

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654. I haven’t received my package that was supposed to be delivered on January 30th 2021.

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655. For the past two weeks, I have expected a delivery on Sunday the 7th and 14th. On both days, during my delivery window, I have received a notification that my package was undeliverable due to no one being home. In both instances, I have been home and no attempt was made to deliver the packages. In both instances, I called with my concerns. In both instances, I was told that I would still receive my packages that day. In both instances, I was told I would receive a call before my packages arrived. Last week, I never received a call, and my packages were left outside my garage door without needing me to be home. Plain and simply, I am being lied to. I set aside time to be at home for these deliveries and so far this has always been the case, as I suspect it will be the same come Tuesday the 16th. This is not the first time, my neighbors and I have had issues with deliveries from FedEx drivers. I am not certain what needs to be done, but if you promise a delivery on a specific day, then it needs to be made on that day. At minimum, do not lie to your customers that you attempted to make a delivery, when you did not.

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656. My name is John Sandoval and I am writing to you to make you aware of my experience with Douglas at store 0635 in Tucson AZ, on 02/13/2021.I went to speak with Douglas about a return. I was speaking with him attempting to explain my perspective, in English. When Douglas cut me off mid-sentence to tell me “you brought in “dos” packages” to which I said, “excuse me we’re speaking English here” clearly he was taking a jab and demonstrating his frustration with me by making a prejudiced comment. I told him “ I am not going to take your prejudiced comments.” To which he proceeds to threaten me with calling the police — I asked “for what? For calling you prejudiced??”.
     Please explain to me why he felt he needed to speak Spanish to me. Why? If not to make a prejudiced distinction. This is textbook definition of racism— he mocks me by speaking Spanish to me and then threatens to call the police on ME.
     This person should not be representing fedex/your store. His behavior, his words were prejudiced. He knew exactly what he was doing and saying. I hope for the sake of the community you get this man away from interacting with people. Clearly he does not have toleration for people different from himself.
     He can say whatever he wants to you to excuse his behavior, but the way he treated me shows who he really is, a prejudiced white man.

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657. I am hoping you can help. I live in Naples Florida. We have a fed ex delivery man who continues to leave packages leaning against at my garage instead of u def cover porch area. I have asked him personally to please leave at my covered front door instead of open to the sidewalk and elements. I had a dress for my daughters wedding sit out there for several days and in rain because we had no idea it was there. Luckily there was no damage but I do not u deratand why you would leave out in open instead of a more secure covered front door. If he walks across the grass it might be an addition five feet to walk. If he uses the entire walkway it might be 15 feet additional. I am hoping someone can co tact the local fed ex site and request packages be left more securely at front doors please.

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658. Hello Mr Smith ,

     783663815608

     Fed ex
     My name is Shobhit and I trust Fed ex over any other shipment company .

     This Thursday I have urgent pkg shipped to North Carolina with overnight shipping and Fed ex team at shipping center confirmed about delivering pkg on Friday 4:30 as mentioned in this tracking email .

     The pkg hasn’t delivered yet till Saturday morning and the reason I asked multiple times to shipment cener that will you be able to deliver this pkg or not and answer was yes yeah 100%.

     The receiver is leaving country in few mins and after that pkg has no use . My question is that when pkg has reached center why despite multiple request it wasn’t deliver even saturday morning .

     If there is delay expected than why it wasn’t informed to me that pkg may or may not be delivered .

     It’s not about my pkg cost but I need clear direction advise and compensation for this .

     Thank you for your help !

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659. CLOWNS A BUNCH OF OVERPAID CLOWNS.HOW ABOUT GET SOME CLOWNS TO ANSWER THE PHONE

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660. I was suppose to have a package delivered one day service to my daughter in San Diego Ca. The package didn’t arrive so I called customer service twice and was told it’s at San Diego distribution. I asked to speak to a supervisor and the rep told me he would call back in 15 minutes,well that never happened. I’m still waiting for that call 16 hours later. To make matters worse I find out it’s in Memphis and not San Diego this morning so first fib. The rep said they don’t know when it will be delivered. So I called the shipper and they checked with there rep and said it would be delivered today. By the way the rep last nite said the delay was held up in inspection since it was a perishable and not to worry it’s packed in dry ice another fib it’s packed in frozen gel pack according to the shipper. I’m getting the run around from your customer service dept. it was for my daughters bday who is attending college 3000 miles away. My tracking number is 783375237678 My email is ericmayoka@ ymail.com. My phone number is 610-883-2028. Maybe someone can really tell me where the package is. I’m sure the food is spoiled and I hope my daughter doesn’t try it and get sick because it will be on you. Thank you. Eric Mayoka

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661. FedEx STINKS! I run a laboratory analyzing human body fluids sent overnight for 10:30AM delivery. I don’t get the samples, people don’t get better, doctors don’t get the results. Routinely kits are lost, delayed or gone missing. FedEx is solely responsible for these patients and they are also responsible for refunding me thousands of dollars lost not mention the patients and the doctors. I want to talk to either Fred Smith or his designee to find out what moral obligations FedEx has because the people in this company have no clue.

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662. I had a delevery scheduled for yesterday February 11, and as of today Im still waiting. This has caused me a great inconvenience because I had to cancel my doctors appointment for today due to the fact that I still have to wait. I received a text message saying that my items were placed on a truck @ 4:30 am. It seems to me that your drivers are not doing their jobs!!!

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663. Your Fedex reps misinformed me and have lost the same package twice which I have not received to this day three months later p

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664. OUR OFFICE IS LOCATED AT 7445 PEAK DR LAS VEGAS ,NV 89128, THE FEMALE CARRIER , WE DONT KNOW HER NAME , IS VERY RUDE EVERTIME SHE COMES IN , IF WE ARE ON THE PHONE SHE JUST WALKS RIGHT IN TO OUR OFFICE INSTEAD OF STANDING IN THE DOOR WAY ,COMES ALL THE WAY IN, MIND YOU THE OFFICE IS LIKE 10X7 ALWAYS YELLING EXCUSE ME EXCUSE ME TILL SHE GETS OUR ATTENTION THEN WE HAVE TO PUT PTS ON HOLD TO ANSWER HER OR SHE WILL CONTINUALLY SAY EXCUSE ME!! TODAY SHE WALKED ALL THE WAY TO THE SECOND DESK FROM THE DOOR SAYING EXCUSE ,THERES NO NEED FOR HER TO COME IN NOT FOLLOWING SOC. DISTANCING AND BE FORCING PEOPLE TO ANSWER HER, THE OTHER CARRIERS WAIT AT THE DOOR TILL WE ARE DONE 1-2 MINUTES BUT THIS CARRIER IS RIDICULOUS WE REPORTED HER TO OUR OFFICE MANAGER WHO SAID NEXT TIME THAT HAPPENS SEND CARRIER TO HER OFFICE , PLEASE TRAIN OR RETRAIN YOUR STAFF WITH BETTER CURTEOUS ,PROFESSIONL CUSTOMER SERVICE AND STOP BEING SO PUSHY.

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665. Package not found! No one can answer a simple questions

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666. I am seeking answers to my complaint #0208612453, filed 2/8/21. As of yet, I have not been contacted by the local facility to explain their service issue with my package. Please contact me at 678-939-xxxx. Thank you.

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667. ATTN FED EX DAMAGED CLAIMS SUPERVISOR:
     I had a custom computer built and shipped thru your company back in september of 2020… It showed up to my business completely destroyed and was smashed so hard that it ripped the screws holding the power supply right thru the metal case leaving screws, metal shavings and broken parts inside… The damage that occured was in no way shape or form normal damage from falling off a conveyor belt or off the back of the truck… The damage was so severe that the only way it could receive that kind of excessive damage was it had to be slammed purposely from an employee from over their head that made the screws holding the power supply in place rip right thru the metal case, seriously ask yourself how hard does it have to hit the ground or object to achieve this severe damage?… Somehow even the graphic card got knocked out of the slot and the retaining clip was broken which also confirms more than usual force from a normal shipping drop or fall… The heavy power supply was bouncing around freely inside the case breaking things, bending rails and mounts and ripping wires out…
     A few months went by with me spending countless hours on the phone talking to your people who couldnt help me and would say call back tomorrow when the supervisor was there so I would call back and no supervisor, countless times this happened… It was over 2 months before any attempt was made by your company to reply to me about my claim… Then, month number three goes by and your company finally wanted to pick up the computer to inspect it and verify what was on the receipts was inside the computer… The computer went to your facility on Baumberg Ave in Hayward, CA. which is 1.3 miles from my business… Your company inspected my computer and returned it to me four days later and when it arrived from a 3 mile round trip and your companies inspection it had even more damage added to the original damage, wow, just wow…
     The claims person handling the case said everything was good and was forwarding the case to the final step to pay the claim… At this point (months later) I was in despreate need of a computer for my business and knowing there was no sense of urgency to handle my claim I started buying NEW parts for a NEW computer for my business that I had to take a loan out to purchase the parts. After I bought almost all the parts that I needed to build a new system, I could not find a comparable graphics card to the original one in the computer your company destroyed… So I made a desperate decision and decided to take a chance on the damaged card as I kept it and sent the claims person a letter stating that I kept the graphics card and was willing to take a chance on it and I realize if it fails on day one its on me and will have no claim to the $500 price it cost me originally from your company.
     That makes the payout for your company $500 less and im ok with that, I would think your company would be ok with it also… Then two weeks ago I got an email saying your company wanted to pick up the computer AGAIN and they did… I was given NO pickup tad, nothing to prove your company even picked it up (lucky i have it on my cameras) At that point I figured your company would keep the computer and since I was told before that everything was in order and they would send the info to the final step to pay the claim… Two weeks go by and the computer was returned to my business AGAIN with no explanation, no phone call, no email, nothing… Guess what? there was now more damage to the computer on top of the other two times your company touched it and damaged it and at that point I cant help but to say WTF? Your company has handled my computer 3 different times and damaged it every time with more damage every time they touched it…
     It has now been 5 months and im still out the money I paid for my computer, the money I paid to have it built and as of right now I have had NO computer for 5 months which was for my business which from negligence by your companies employee(s) i had to take out a loan to buy a new computer to replace the one your company destroyed not once, not twice, but 3 different times and have been in NO hurry to fix the problem putting me in a financial predicament that nobody needs, especially during the pandemic which is killing small businesses like mine except for your company is accelerating it 10 fold…
     Your company has put a hardship on me, my family and my business and for this to not be handled in over 5 months and counting is completely ridiculous and way out of line for any business to handle a claim period, especially a multi million dollar company such as Fed Ex…
     I fully expect an answer from someone who has the authority to quickly finalize my claim and pay for the damage your company caused.

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668. Every time I get a package through FedEx it’s always an issue. Last year in 2020 I spent $600 on motorcycle equipment in FedEx allowed my packages to get hijacked using my information for an address in California when I live in Boston Massachusetts. FedEx allow this to happen and believed them and not me. Now another one of my packages are being delayed and you guys need to fix the issue FedEx is absolutely terrible on helping people and making sure that people’s packages are secure

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669. My complaint in brief: we sent a package tracking number 783291573597 has been delayed for 8 days in Indianapolis and has still not left US when it should have been there today. No explanation and no follow up as promised by FedEx with why the package is stuck there other than customs inspection weather delays or I don’t know as answers given when I attempt your cumbersome not customer friendly non user phone system to get an answer or why it didn’t go to Memphis. Furthermore when getting transferred to next Dept. I’m either cutoff, on hold with music for 20 minutes with no response or sent to surveys and no transfer to correct department. So the FedEx experience is a total mess and this will be our last time using this expensive service and we will now try UPS instead.

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670. Yesterday, one of your trucks drove out onto my property (side yard) off the asphalt driveway (apparently to turn around) and got bogged down due to wet ground. They had another truck that came to help them out and in the process they rutted the yard up VERY BADLY. They left no package. I have no idea why they would have driven back to this point, as it is past our house. I was not home, however my neighbor heard them and took pictures of them from a distance. Our house is at 314 Dublin Road, Pooler,Ga. 31322. I would appreciate someone contacting me and informing me how to proceed in having my yard repaired. Thanks

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671. I have been trying to resolve a lost package claim since this summer. Spent 3 hrs trying to talk to someone and get resolved and I go back and forth with them transferring and keep hanging up. I am ready to get a lawyer and talk to someone that way!!!!!! This is the worst company to try to get something done with.

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     1. Hi! I’m still dealing with them as well for a lost package. Let me know if you would be interested In A class action against them!

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672. Tracking number 7829 6820 0484
     Tuesday morning, package delivered to wrong address. I called Dothan office Tuesday morning and explained the situation. Fed Ex assured me that at the end of the day, the employee would go pick up the package, and deliver to my house. This morning I once again called Dothan, once again gave them the tracking number, their response seemed like they had no idea what I was talking about. Please, just deliver the package. Thank you

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673. Tell your drivers in Wichita Kansas that there is a cul-de-sac for them to turn around or they can back down the street!! Stay the hell out of our driveways! Stop using them for your turn around! Or you can pay for damage to my driveway. East Lewis Street 8:37 am!!

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674. FedEx misrouted a pkg and now making me wait 7 days because of this negligence … UNACCEPTABLE!!! #952225835556 … Why is it ok to treat a customer like this????

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675. Your computer has been down in one of your facilities that are located in Bronx New York .670 buildingplease check your computers you’ll see which one I’m talking about

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676. I have property damage from a recent FedEx delivery, how can I file a claim?

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677. Package held at wrong address not final destination on my receipt

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678. Hello I just to work for fed ex in South San Francisco California as a labor inside the W/H Labor. So my reason why I’m contacting you this way is because I’m looking for the correct dep. To help me get my W-2 form.

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679. Please help – I’ve spent countless hours over the last two weeks trying to get to the bottom of a missing package. It seems no one is willing to actually help because it was shipped smartpost. It was left in a FedEx dropbox and never acknowledged in the FedEx system. I have spoken to numerous supervisors and customer service reps and have gotten nowhere. Also – my company spends an enormous amount of money with their business account. Please reach out to me asap 516 314-xxxx

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680. Good afternoon I am making a complaint because I had some important papers delivered to me thru FedEx overnight from the Veterans administration in Washington DC the package was opened when I called your customer service I was hung up three times is this the way that you conduct your business the delivery driver even told me that my package was delivered to a different address please assist me with this matter thank you

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681. Hi my name is don taylor I order a nfl jersey from fanatics on Jan 25th I haven’t received it yet. On the original shipment said it would be here on February 6th but it still in Henderson neveda. When am I going to receive it.

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682. I had a package that was supposed to be delivered Friday now the telling me it won’t come until to day every day I got the run around I will never ever use fedex for anything else ever

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683. Packaging extremely late due to human error. Asked about corporate complaints; however was advised that I could only write a letter to the corporate office.
     Marie took my initial call and stated that my concerns would be forwarded to the escalation team and I would receive a call back because they were closed… she then forwarded me to a technical department after placing me on hold and returning to see if I was still on the line… at this point there is no accountability for my package as I’m hearing different stories from different people. Agents are not willing to deliver the package to make up the lackluster service provided which may result in additional lost of revenue even though the package is on the truck for delivery. Furthermore, the escalation team states that the package is still at the facility although your software states it was scanned and placed on a truck for delivery. I find this totally and utterly unacceptable. If I must, I will file suit for lost earnings. Agents also failed to provide complaint file numbers… had to call again to retrieve the number which is as follows: 020761xxxx
     Upon calling back to retrieve the complaint number I’ve learned Marie did not submit the complaint as per Escalation agent Steven. I asked to file another complaint, however I am not confident in the integrity of your agents at this point. Therefore I would like to request a call back instead of an email. My contact information is on my FedEx profile.

     I expect this matter to be taken seriously and anticipate a swift response.

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684. I was hired .. completed my orientation.. where I was told .. I don’t get paid for orientation.. then completed 1/2 of my online assignment which had nothing to do w/the job .. I received a email stating FedEx has changed your legal name ..this is fraud .. please take me out your system & do not allow any foreigner to work under my name/social # at all .. they was tryna kidnap me in the hall before getting in the plane .. the manager stated to the Africa’s.. to back up & leave me alone .. the Africa’s can on the plane through the crack .. location Newark airport.. I now have my parking badge/ get key which I’m keeping for evidence of this story

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685. Hello Mr frederick W Smith
     My name is Mr Shombre R Hodge am emailng you about a package that i send threw fedex on 01/07/21
     That was suppose to be delivered on 01/15/21 the package never arrived in Ghana Accra the last place i tracked it ws on line in fletham GB
     I have made long distance calls to Ghana and great Britain to locate the package i have been lied to so much that am tired of the lies i had one lady tell me one evening that the package is being delivered as we speak it was 11pm in Ghana fedex was not even open then the value of the package was $5000
     Some how when i first they lady at FedEx asked me the value of the content i told her $5000 she some how mistyped and put $500 i have been telling fedex i wouldn’t have told any one that less of an amount knowing what i paid for the content sir i have been very patient in the process all i want is the package found and delivered are all my name money back so i can go back to the Apple store and repurchase the same item again please help me resolve this problem so we can close this out
     Tracking number is 782365903513
     Phone number 813580xxxx
     Shomre R Hodge
     Email
     Shombrehxxxx @yahoo.com

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686. Driver backed up my driveway and damaged my grass and flower bed. I have photos of the damages.

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687. I shipped a package and paid the extra money $25.19 for two days delivery. It did not arrive until late the 3rd day. Tracking # is 783244465412. I spoke to a Fedex customer service person yesterday to complain and they said someone would call me today. No phone calls so I called back just a few minutes ago. I spoke to another representative and they basically told me to go to hell, that it was not Fedex’s obligation to solve my complaint. They were very rude and short with me and hung up on me. I am a 77 year who respects and treats people and organizations with sensitivity and respect…which I did with this person. So, if this is how you treat customers who are truly trying to get answers and resolutions, who is promised, and pays, for one thing but gets another, then shame on you and the leadership within Fedex. It not only is the wrong thing to do but it speaks to the values and character of your company. You got my money but I didn’t get the service.

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688. Hi. I recently shipped a package to my wife in Accra Ghana.
     The package was delivered and signed for by a FedEx broker according to the tracking info.
     However, I seem to have come up against a brick wall.
     The package has been in Customs since January 29th. I have called and received different reasons for the delay, so finally spoke to a supervisor who informed me that the package would not be cleared through a FedEx broker but that I must provide my own.
     Since I have a FedEx account and expressed willingness to have the duty billed to that account at the time of shipping, I am at a loss to understand this.
     The supervisor explained that unless I hired by own broker, the package would stay in Customs.
     The tracking number is: 7830876xxxx.
     Hoping that you can advise.
     Sincerely,
     John

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689. My package was just left right next to my closed garage door, the front porch was 10 feet way. If I got in my car, opened the garage door and backed out I would have crushed the box. This is the second time FEDEX has done this. This is a horrible pattern of service.
     Reference: 17688637

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690. Good day. My package went missing well over a week ago. The last time it was scanned was January 22nd. In Keasbey NJ.
     The tracking number is. 772688759585

     It’s very important because this package contained over 3,000 rounds of ammunition. Something like that just doesn’t get lost. It gets stolen. I have contacted customer support and the seller. I’m not worried about the money I ha e paid out. I’m worried that a thief in your company is going to illegally sell or even worse use MY BULLETS to do something terrible. Please help me. Please look into this. Thank you for your time.

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691. 183049539390 This parcel is missing last logged at Carson CA on the 7th jan . Emails are being ignored false information from FedEx UK.Giving me invalid tracking numbers Need to find out what Carson depot did with this parcel

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692. Hello,
     My name is Shontel Hemphill address 4622 Newberry Ave Oak Forest Il 70452, #708-718-xxxx.

     I ordered products from Adidas the driver dtopped off one package on January 5 Adidas shows they dropped off the second package on January 7th, I never received my package on the 7. I contacted customer service they told me it nothing they can do about this. I advised I have home security which would have showed if Adidas dropped my package off. Customers service than said I’m reporting this to late. I’m requesting an investigation into this. I have had packages dropped off in the past to neighbors who returned them.

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693. I WISH TO FILE A FRAUD COMPLAINT AND THEFT OF MONIES, AS FEDEX TOLD ME IF I PAID EXTRA $, MY PACKAGE WOULD ARRIVE THE NEXT DAY BY 10;00AM THAT WAS A LIE AND FRAUD I DEMAND MY FULL REFUND. # 78330262xxxx

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694. Need an email address to file a complaint. You’ve made it impossible to find throughout your website.
     Virtual Assistant is a joke. CSR rep put me on hold and then switched to a survey. Your new billing gimmick has me furious. You gave a discounted price, then added several new charges that made the bottom line more expensive than before the discount. You lying cheats!

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695. I had a package delivered which I specifically told reps I would pick it up at your store in my area they delivered it twice when I told them not too now their saying I signed for it every rep I spoke with I gave instructions not to deliver it I would pick it up. they assured me it was documented not to deliver it and I’m going to pick it up. It missing again and this process has been ongoing since December

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696. I am writing to you as President of the Bear Creek Homeowners Association, Ormond Beach, FL. We are a 55+community with 640+ homes, with approximately 1200 residents. As a gated retirement community, our residents enjoy the safety of our community when walking, taking their dogs out, going for the mail or walking to the clubhouses. There are those that are handicapped, have hearing issues, wheelchair-bound or use motorized ones. I point this out to you as our community has speed signs of 15 mph, there are curves along the roadways and stop signs. Unfortunately a portion of delivery drivers are not and do not respect our speed limit or stop signs. I do understand your drivers have a schedule and company policies to adhere to when and how the deliveries are done. That being said, it does not mitigate the speeding issues that jeopardize the safety and welfare of our residents. As mentioned above, 640+ homes is a lot of deliveries. Pointing out that your drivers are courteous, friendly, and considerate when delivering our packages. I, on behalf of our community, ask that management please reinforce the matter of drivers obeying the speed signs in our community and others as well. Surely the few extra seconds of speed reduction and stopping for the stop signs will not put the driver’s schedule behind. There have been several near misses, fortunately no one has had an accident (car, person, pet). Let’s do our best to keep our residents safe. Thanking you in advance for your assistance with this matter. Feel free to contact me.

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697. My item was delivered to my home yesterday and i did not know it. I was left at my garage door where other people can steal my item. The driver did not follow proper procedure to make sure no one can steal my item. I was home for days and he never rang the doorbell to make me aware that I have a item sitting outside in a location that someone can steal it. I don’t know if I have all of my boxes. I paid over $400 for this home gym. I am very disappointed with Fedex right now. I need someone to call me back to let me know if I received all of my boxes. 678 332 xxxx

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698. There is a guy who was working in Strasburg Va. who is filing a false workman’s comp claim against you. Jeremy Drone was hurt over a year ago picking up his kid.

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699. Hi my name is Dustin reading employee number# 219366770018
     I was recently terminated and was wondering in reference to my last paycheck how to obtain it. I worked at the Baumberg Facility in Hayward California
     My #660-676-xxxx
     Your response is greatly appreciated

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700. I have tried to have your local Manager of Delivery OPS contact me about one of your white male drivers having a ROAD RAGE incident this PM at 2pm on Route 491 North while I was bumper to bumper (and being overly safe) while towing a 4,000lb boat behind my car. One of your FEDEX Ground Truck drivers actually tried to run me and my boat off the road and tried to hit my boat and car. I would be happy to send you photos (images) and have a senior FEDEX manager call me at 352-812-xxxx before I go viral posting these online at LINKEDIN and FB etc. No firm should employ this kind of driver regardless of him being white.

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701. Please email us back with the email address for your Payroll Dept!

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702. This is to inform you that I had a bad delivery. The driver left the package in a paper bag by the road, 300 feet from the house where it should have gone.
     I have a picture. I called customer service. No response10 days latter.

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703. I collided with a Fedex delivery truck on Jan 30, 2021 at 12:10 pm while backing out of my driveway at xxx Victory Bay Ln, Kiawah Island SC 29455. No injuries. Some damage to my 2019 Acura MDX. No damage to Fedex vehicle, which was parked on Victory Bay Ln at the end of my driveway as I backed out into the street. The Fedex driver courteously asked me if we needed to contact law enforcement or others. I said no, that I was headed to an appointment and that since there was no damage to his vehicle, I was fine with not taking other steps. I have since been informed that delivery vehicles of this nature are not permitted to park where ingress/egress from private driveways is restricted, so I am contacting you to explore this situation. Please let me know how to proceed from here. Thank you. Timothy H. Hose

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704. YOU LOST MY PARCEL.

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     1. I would love to do a class action against Fedex if you still have t received your package!

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        1. Please contact me 661 435 xxxx Clifford

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705. tracking # 61290983161933655499 from 32 degrees was NOT delivered. The driver NEVER delivers per my instructions. This was smart post. Status delivery 1/29/21 @ 3:06 PM. Did NOT receive. Reprimand your delivery people!!!

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706. I would like to alert you to how our last two packages have been handled. Last weekend we had a box thrown over our back fence ~ had it been raining the item would have been ruined if not also broken. Today a different package was delivered to the wrong address based on the tracking and we are hoping it arrives here. We are expecting an electric guitar soon and are very worried about how your company is handling these shipments. We have alerted the vendor to our difficulties as we believe they should be aware of how your company is mishandling our packages. I

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707. Ordered some items that were sent by FedEx but never left Houston receiving warehouse to be delivered instead were mysteriously sent back to shipper. Customer service gave me a different excuse for the error. First the shipper requested the return which was wrong. Second the label had the shippers address for shipping and receiving which also was wrong, cause how could it go from Florida to Texas if that were the case. I asked customer service to speak to a supervisor but no one called back.

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708. I would like to alert you to how our last two packages have been handled. Last weekend we had a box thrown over our back fence ~ had it been raining the item would have been ruined if not also broken. Today a different package was delivered to the wrong address based on the tracking and we are hoping it arrives here. We are expecting an electric guitar soon and are very worried about how your company is handling these shipments. We have alerted the vendor to our difficulties as we believe they should be aware of how your company is mishandling our packages. I can send pictures of the item that was thrown over the fence if you are interested. Thank you.

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709. We have had numerous concerns with our driver and have requested a new one for the 4th time now. I can attach photo’s of the hazards and risk he is causing to our visitors and employees. We need a new driver ASAP he is NOT allowed to service this location any longer. We have no other issues with any other company, I am unsure why we have such an issue with our FedEx driver but today, blocking the exit so employee’s couldn’t leave is unacceptable! We need a NEW DRIVER IMMEDIATELY

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710. Dear Mr Smith,
     Over the years I have enjoyed all my contacts with your company but of late my family has suffered two major disappointments in relying on Fedex services. In November my daughter purchased a trampoline from Sams to be delivered by Fedex and it disappeared, now a replacement has done likewise. How do you loose a 125 pound box that is over 6 feet long twice. The tracking number is 78251682xxxx. We are now told to wait a week and then file a claim. November has stretched into December and now January and my grandchildren still do not have their Christmas present.

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711. Waste of time. Phone agents who are idiots and not well trained. Shipping takes too long.

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712. i mailed 2 packages to myself from kingman az to bremerton washington. a tv and a suitcase. i got the tv totally destroyed but im not even mad about that. i never recieved my suitcase and after a week of calls and questions, i was mad to put in a claim then THEN the same day i recieved a text stating DELIVERED at 6;30pm and at 6:31pm there was no package at my door. i looked at my door camera footage and there was no FED EX truck between the hours of 6pm and 7pm. no door tag was left, customer service told me nothing but whoops file a claim, i couldnt even track down the driver or who was on route!
     the delivery office in Tacoma washington just LIED to me about delivering my suitcase to cover your arse on the legal/insurance end.

     package number 782259766639

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713. My package has been at the FedEx in Perrysburg Ohio since January 7 and I still have not received my TV stand. I am very unhappy and would like to know why I have not received my package yet.

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714. I just want to express my great displeasure in your service to deliver some very important documents I sent from Hong Kong Kong to Singapore.

     4 attempts were made to deliver these documents, but two were made very late in the day when it should be obvious that the office would be close. Two of the attempts were made in the middle of the day, but your courier stated that either the office was closed or no one was available to receive it. The recipient of these documents is a very large and prominent company in Singapore fully staffed with front desk receptionists. I have been in contact with the recipient office and they spoke to their front desk employees and they have not seen any of your couriers on the dates and times when deliveries were attempted.

     Currently, I and the recipient are spending much of our time trying to speak to the right people to have the documents be delivered. I have always used Fed Ex when in America and it has always been very reliable. I chose and use your service because I had full confidence that you would have my documents delivered safely and in a timely manner. However, I have found your company’s performance on this occasion to be very very has been very disappointing.

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715. I have been trying since the 9th of January to locate my package that was last seen(in photo ) in the possession of the fedex delivery employee. I do not know when Customer Service turned into the customer doing all the work. I have been told by an fedex employee that I have to go to Paypal, paypay said I have to go to seller and no one is looking for the package. This is how I see it- The seller did what they said they would do, Paypal did what they were suppose to do and paid the seller, but fedex was supposed to deliver, I did not get my package even though the delivery guy took a photo and suppose to have put it in a LOCKED box, but when I put in access code it opened a empty box. He was the one who had it,he could of walked away with the package after taking his photo with it as far as I am concern, all I know is I did not get it and NO ONE who was involved wants to take responsibility or even look for it. I have had to spend hours over this time looking up contact info,calling, emailing, even went into a fedex office looking for help to no avail. My TRACKING # was944475523317. Is there no accountability for your delivery people? It is wrong that this issue should rest on the backs of the seller and myself. Becky Hays

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716. Sunday 1/17/21 at 9:40am Fedex VAN 437744 DRIVER C. LEVETT WAS ATTEMPTING TO DROP OFF TWO PACKAGES AND FAILED TO NEGOTIATE THE CIRCULAR DRIVE AND DAMAGED 4 SHRUBS. SHE ATTEMPTED TO LEAVE AS I CAUGHT HER. WAS NON PROFESSIONAL AND DIDN’T OFFER APOLOGY FOR DAMAGES. IM REQUESTING THE SHRUBS TO BE REPLACED IN KIND.

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717. I’m upset, FedEx’s reliability and accuracy of delivering packages have become terrible. In 3 weeks time they have managed to “deliver” 2 separate packages to my front door that must have been invisible to the naked human eye. On both occasions someone was home, and neighbors were aware (never even saw a Fedex truck). I checked all areas around home, and with all neighbors. The first item was a Computer for my son for Christmas, and the second was my math book (which wasn’t cheap either) for my college class. I will start requiring anything I need delivered be delivered by any other company from now on. Because during these trying times, money is not fluid enough to keep replacing, re-shipping, or reordering things /packages /items….that goes for my pocket,as well as, the companies I do business with.

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718. I’m gonna sue if I don’t get my package

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     1. Hi! Have you received your package? I’ve been waiting for 1 month for mine. Since there are so many unhappy people should we try a class action against Fedex?

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719. My package was supposed to be delivered on the 12th of this month until now they haven’t even contacted me. I think their service is even worst here in the Dominican Republic.

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720. Your company has lost my box of clothes that was supposed to go from Potomac, Maryland to Boca Raton FL. Your customer service was no help at all, and they never connected me to a supervisor. The tracking number – 772430395294- says that the box is still in Gaithersburg Md, but they cannot find it nor any of my clothes, purse etc that were in the box. The loss of items is several thousand dollars! Please help find my items! What is your insurance policy?

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721. I am so disappointed with fed ex called twice about a missing package even have ring camera no call back it’s been over a month now my son had a pick up for yesterday a covid test for school not giving a reason for it not being picked up Do they not care anymore?

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722. I used your services for a package of medicine from Delhi India last November to Nairobi 1.2kg,we have been harassed and manipulated by your offices to pay costs which were never there as medicine dont attract duty,the package was given to a clearing agent without our concent and just forwarded a bill this amounts to cheating the client for personal gain No.399246035852

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723. I insured a package with Fedex. During shipment the product was damaged. It was due to lack of proper packing from the Fedex person at the shipping address in Scottsdale, AZ. Having filed my claim no response has been sent to me on update. Called many times, no one to updated me. I’ve used Fedex for many 20 years to ship products and very disappointed with the feedback of the claim. I would like to know who and how to get in touch with the statutory agent in Scottsdale, AZ

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724. HORRIBLE SERVICE! BEEN EXPECTING A DELIVERY SINCE BEFORE XMAS AND NOBODY CAN TELL ME WHERE IT IS!
     CALL ME. LYNDA TEASDALE PH. 415-713-xxxx

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725. 1. FedEx Delivery Manager activation not accepting activation code
     2. FedEx Chat not working – request to join Chat response: This site can’t be reached admin.instantservice.com took too long to respond.
     No problems in accessing other FedEx web pages

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726. My package (trk #: 943167804019) has been sitting in the Tucson FedEx destination here in Tucson for 5 days. No attempted delivery has been made. It has just been sitting there. Talked to 3 agents today – last one said they would deliver tomorrow Wednesday (13 Jan 2021). Nobody seems to know why the significant delay. It is a good thing I’ve been persistent, otherwise I was informed that the package would be returned to sender. This package contains important banking documents for our business. Except for last agent (supposedly a “Trace Agent”) I talked with (but could not provide any explanation as to the delay), the previous 2 agents said to “be patient”. Useless advice! The documents could have been sent via the USPS for less money and delivered just as quick. I have asked our bank to use UPS in the future, as we cannot rely upon FedEx.

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727. I HAVE TRIED FOR THREE WEEK TO HAVE A FEDEX PACKAGE TO BE DEIVERY. I AM THE SHIPPER AND THE TRACKING NUMBER IS 7821188100007 . SINCE12/31/20THIS PACKAGE HAS NOT BEEN DELIVERY.

     THIS SHOULD NOT TAKE 2 WEEKS FOR A PACKAGE TOMARRIVE

     IN NEED THIS PACKAGE TO ARRIVE ASAP…IT IS URGENT….AGAIN I AM THE SHIPPER JANIS GOLDEN AND THE PACKAGE IS GOING TO LOYCE STEWART. PLEASE HAVE THIS PACKAAGE DELIVER AS SOON AS POSSIBLE!!! I NEED SOMEONECFROM FEDEX CORP. TO GET THIS PACKAGE DELIVERY AND A SIGNATURE SO I KNOW IT HAS BEEN DELIVER. I have been calling every day since 12/31/20. PLEASE HELP !!!!!! I am a senior and need this to be delivered. god bless and Happy New Year…my phone no 773-704-3770 or 773-383-9364

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728. I want to compliment a great employee and would like his supervisor to know about it. Can someone please tell me where I can write too. All you have are places to file complaints.

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729. I’ve had 2 packages in the span of less than 2 weeks go missing due to your drivers not delivering to the correct address. After the first complaint I did not receive any updates for that package, and now I am waiting on an update for the second package. This is very unacceptable as I am in need of this package!

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730. We have no other way to contact you. You are going to stop supporting senators from the republican party. We are going to STOP using FedEx.

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731. Hi, can you all make up your mind when my package will be delivered? Tracking # 922629020853. It was supposed to be Sunday, now it’s Monday, next it’ll be Tuesday. The package originated in St. Paul, MN and on Sunday is in Romeoville, IL. Will it take another day to reach Munster or Hammond, IN? It took 2 days to get from MN to IL. Thanks.

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732. I was to receive a pkg by fedex express on the 30th tracking 80797066xxxx I have gotten nothing but run around they won’t deliver saying no address or investigation but today I received from another sender fedex Express today. Yet still no pkg. This is my pkg you were paid to provide a service please get it done. 337 639 xxxx

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733. My package has been delivered to the wrong zip code. This has happened multiple times. This time it was a tv just left on the steps of the wrong house. Because this happens I do know the person at the other house, so when an email said it was delivered to me and I didn’t get it I contacted that person and yes it was sitting on her steps. I know what’s happening and have told FEDEX of this problem, but no one wants to address it. It is being delivered to the same address as mine but in a different zip code. I am 08073 but it’s being delivered to 08060. I don’t understand because I have had medication delivered for years by FEDEX, and there has never been a problem.
     98 green street
     rancocas,
     NJ 08073
     Tracking Information
     Fedex tracking number:
     ​45025861xxxx​
     If someone could please get back to me and help solve this problem it would be greatly appreciated.

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734. Package was to be delivered on 12/24. Message received that it was on the truck to be delivered. Never received that day. Called customer service the day after Christmas, representative stated she would make sure it got delivered that day or on Monday. Package was delivered on Monday but not to me and to a completely different city. A person for it. An investigation was opened. I was told twice I would be contacted by a Manager at the station my package was coming out of. I was told that they would speak to the driver to find out why the package was mis-delivered and that he would contact that residence to try and get the package back. I was never contacted by a Manager and found out the case was closed with no explanation. I know mistakes happen but this was a pretty huge one seeing as the city delivered too was in the opposite direction of my city.

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735. I am expecting an important package today (my laptop) for work, The driver is usually done in my area by now and I would like to know where the driver and package is. I would also expect for an Expedited service to have the package delivered by now, The tracking # is: 782231135xxx.

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736. FedEx driver is leaving packages out by road, instead of bringing it down driveway to our house, for months. One has been stolen, another $1600 package was not brought to house, driver lied that he brought and we were not here to sign for it, and it was shuttled to 2 other drivers. One driver lied and said address couldn’t be found, the other driver finally delivered 4 days later. I have called customer service repeatedly and it has been reported to station manager, who said driver would be contacted and directed to come to house, but this never happens, including today. I called and requested for a package coming today to be delivered to house, but driver left it out by the roadside again (1/2 mi. from our house). I have requested specifically to bring to side door of house on FedEx delivery manager, I don’t know what else to do. Please get this problem solved immediately!!!!!

     Reply

737. please provide me your legal department address for civil lawsuit . Please we are not asking about an online claim, but only the actual address where you receive the summons. Thank you.

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738. Package was shipped by Best Buy to a incorrect address best buy went in and put in a request to intercept the package and send to correct address. I also went on and paid 33.00 to change the delivery address as a safe backup. The package reached the conover nc location and I was told that it would not leave that facility except to be rerouted to the correct address. I checked the tracking today and the package is out being delivered. I called back in and spoke with a rep and was told that it must have been an oversight and they would contact the driver to have the driver pull the package. Fedex could not explain to me why this happened or how they could guarantee that the package wouldnt be delivered.

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739. Hello. My AWB is 399260311136 to be delivered to Bangalore India. I have been contacting fedex customer care for more than a month now and have not received any response. I was given a default “we will look into it” response in the first weeks and now I don’t get any response. Has Fedex lost my package? This was supposed to be a birthday gift to be delivered in DECEMBER 9th 2020!!! This has been an awful customer experience so far. Even calling them on phone is met with terse responses which are not helpful at all.. Any assistance will be appreciated/ Where is my package when will it be delivered?

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740. My package of antirejection drugs was delivered and my signature was required. I never authorized anyone to sign for me.

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741. I’ve been trying to apply for a fed ex ground job on FedEx careers and am having lots of difficulty, it will not let me sign up or log in please email with another possibility of applying pls

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742. I would like to talk to a real person someone who speaks a real English that you can understand enough with this computer crap and enough with fake phone numbers and all this other stuff I want to know where my package is stop jerking my chain if someone can actually call me I can speak clear English I’d be happy to talk to them and I just want to know where my son’s stuff is if you cannot tell me where it is and I expect you to replace it 100% because that tells me you have some dishonest people who have stolen it or just some lazy people who don’t want to do their job so you can replace his item at your cost

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743. Terrible service. Terrible customer care.
     Terrible incompetent drivers deliver packages to wrong homes. Hate everything about this company.

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744. For 3 days in a row my package has been delayed due to them putting my package on the wrong truck. 3 days it was put on the wrong truck, and the same thing happens to my fiancé??? This is absolutely ridiculous now my package that was supposed to be here on December 31st will now not be here until tomorrow! This was a gift for someone and now is even later then it should have been. I want compensated for this. This has caused so much stress. I get no notifications except delayed everyday then I call and get told oh they keep putting it on the wrong truck. It’s not that difficult!

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745. Illegal Termination due to Covid Self Quarantine

     Timely reported positive exposure of friends who tested positive to Covid19 and medical symptoms experienced for myself this, advised if self quarantine.
     After completing quarantine returned back to work. No problem with management asking if any supporting documentation. Authorized to work over 2 weeks, after return.

     Told headquarters had removed me from their system, but no problem getting back on payroll. Told to document, track hours wirk and management would input manually. Each week thereafter, I received ‘no pay’. Management continuously told me ‘not be concerned’ they will take care of getting me back in the system. While weekly, I still received ‘no pay’.

     Nate, Chester and Robbie advised everything is okay and to continue to report to work, which I did. It became clear that I was authorized to work for ‘no pay’ – nothing’s because each week I received no paper check.

     On 12-29-20 I called Chester and he told me that Robbie had inquired about me implying everything is good. I reported to work on 12-30-20 and Nate told me I was ‘fired’ because I did not call to report self quarantine and that I will not be paid for over 2 weeks worked after returning from self quarantine.
     These actions are discriminative, punitive and a violation of Federal and State mandated Covid19 quarantine laws. To include violation of Federal law and equal employment law of a fair days work for fair days pay.

     I am requesting to be restored as an active-paid employee, made whole compensated for hours worked/that were not paid, restored benefits – lost wages, asap.

     I was never given any termination effective dates or ever told that I failed to call off. This termination is unfair, discriminative, reason never disclosed prior to termination, unable to correct alleged violation and denied equal and fair treatment.
     Requesting my job back and appropriate disciplinary actions of managers violations of companies policies.

     Marissa Massey
     618-671-xxxx

     Reply

746. Package in Tacoma for 10 days and still not delivered. Been told several times it would be delivered and it was not delivered. It’s amazing that everyone I talked to would not give me a phone number to get back to them. Your customer service is dreadful.

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747. Trying to get my package for over two weeks and supervisor and call center seem they can’t help me with my issues.

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748. Your company would have never made it in business without the internet. I need to talk to a live, real person, if you know what the hell that means.

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749. Is more the the 4 months waiting for my claims money I keep calling every single month nov 23 November 30 November 30 October 28 the lien to my is ready in transit why I need to be in this situation I will never used this Company I will call credit bureaus your Department for customer service is horrible in claims Department i just called and the same he told he go transfer me to claims I guess what nobody answered

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750. My baby game was stolen by one of y’all drivers and it was a Christmas gift and I track the package it said it was delivered on 12/22/20 but I did not sign for no box nor did we receive it I want to know where my baby game is

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751. 946123834581 is the tracking # for my pkg. This pkg was to be delivered to me on Mon 12/21, then it stated pending scheduled delivery. I noticed the pkg was at the New Jersey facility for 3 days due to the snowstorm which is fine I understand that. This morning 12/23 it left the Melville office @ 8:36am & scheduled to be delivered by 8pm. At 7:30pm I checked the tracking & again pending scheduled delivery and pkg went back to the Melville facility @7:10pm. I called customer service & apparently the reason it was not delivered was because of the weather. My house is 15 miles from the Melville location and the weather is fine, I couldn’t believe it. It stated up until 8 pm for delivery & the driver was back at the facility at 7pm. The driver had plenty of time to deliver my pkg. & make it back by 8 pm. This is unacceptable & I really need and want this pkg. it is the only gift my son wants & I’m trying to make the best of the holiday being his father committed suicide this year and we can’t celebrate with extended family due to the pandemic. I’m probably wasting my time with this complaint & nothing will be done about it but it should be known the working day was not over and the pkg should have been delivered. I due hope it is delivered tomorrow 12/24.

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752. FedEx. You lost my daughters documents, and hence a teaching position overseas. We paid $90 to ship the item and it is stuck somewhere in Memphis. I don’t understand how you could look a legal size cardboard mailer.

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753. HI i very angry about fedex service I WILL BE RESPORTING fedex to the news I DONT KNOW WHAT TYPE OF BUSINESS YOU GUYS ARE RUNNING IN NEWARK NEW JERSEY BUT MY PACKAGES ARE STILL THERE THIS IS THE THIRD PACKAGE THAT HAVENT ARRIVE YET IM SO MAD NO ONE IS TELLING WAY IT HASNT ARRIVE I WILL BE MAKING A POLICE REPORT ON YOU GUYS AND IN THAT CITY ITS VERY VERY SAD SINCE DECEMBER 19 MY PACKAGE HASNT BEEN MOVE IN NEWARK NJ AND IT WAS SUPPOSE TO BE OVERNIGHTED I NEED MY STUFF MY TRACKING NUMBER IS 78162108xxxx.

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754. I have 2 packages that have been stolen from me this Christmas season from a FedEx employee or contract driver. The first one they wrote off as lost as it sat “on a FedEx delivery truck to be delivered from Dec. 6-16 in Ellenwoos, Ga and that is only a 30 min drive to me. The second one they kept pushing the delivery back and then claimed it was going to be delivered on Dec.22 and they marked that they delivered on Dec. 21 to my house in which they did not. I was there all day and my cameras were on . Liars and thieves work for Fedex I guess. I never want any orders delivered from them again. My Christmas has been ruined for my child.

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755. I am FURIOUS at the handling of one of my 4 Christmas packages. It is STILL in FL ( mailed from Venice Fl 12/ 14 )
     going to Wilson, WY. Now expected arrival date DEC 31 ( taking17 DAYS to arrive ) ABSURD . My other packages arrived on west coast within one. week !!! I could have driven there and back in less time !! I need this package rushed to delivery . Tracking number :
     781437244033. I was to receive calls from FedEX as to where it was…NOTHING HAS HAPPENED. What kind of a company are you with this poor service. I will shout this to the house tops about my bad experience

     Reply

756. I have been bounced back and forth between FedEx and Apple for weeks!!! I am very frustrated. My grandson goes to college in Alva, Oklahoma. He started having problems with his iPhone, called Apple and they sent a box for him to ship them the phone through FedEx. FedEx came to pick up the phone in the box that Apple provided. The person picking up the phone, in the box, appears to have dropped something on the box that damaged the iPhone. He told my grandson the phone was damaged. My grandson called Apple and told them FedEx had damaged the phone and Apple told him that FedEx was responsible. We have called FedEx numerous times only to be referred back to Apple over and over again. We were told that Apple is the Account Holder so they need to file the claim, we were told that Apple needs to send us a waivers so we can file the claim, we were told that the case had to be closed because we are the recipient not the account holder, we were told to call Apple and speak to a Supervisor, which we did at least 10 times and got referred back to FedEx every time! We have sent FedEx the claim and tried to update it but couldn’t. I have a list of dates and times that I have called FedEx and who I spoke to over the last month. The phone was damaged in September, it is now December and my grandson is being ping ponged back and forth between Apple and You FedEx. This is shameful to treat a college student or anyone this way when YOUR staff damaged the phone. Again, this claim was started in September. We sent you proof of value documentation to only find out that nothing happened and there is no resolution to the claim to date. The original tracking number is 919611877890. We were given the Claim number with FedEx for Apple as 0917459566. We were given this number 36550081. As of today, and after spending hours on the phone and talking with numerous people, it will be hard for me to ever use FedEx services. I am asking for your help to get my grandson’s phone replaced or reimbursement for his iPhone that was damaged by your driver. If you can’t help and Apple needs to contact you for the claim, I am asking that you help me and my grandson get the information we need from Apple to get this claim resolved. I am so disappointed that a company the size of FedEx and Apple would leave a college student and grandmother in the middle of their miscommunications on policies and procedures when a customer’s product has been damaged. Apple’s final word to us today was that FedEx damaged your phone and they are responsible”. My grandson is home on Christmas break and he needs his phone before returning back to college in Alva, Oklahoma. I would appreciate a call at 909-768-xxxx. My grandson’s name is Cory Johnson. He can be emailed at corxxxx @gmail.com. Again, I am so frustrated and disappointed that a customer would be bounced back and forth between 2 companies that blame each other yet take no responsibility. Change your policies so this doesn’t happen to other customers. It’s a disgrace.

     Reply

757. My package has been at Austell location since 12/15 or earlier. Puma or someone addressed it wrong but will do nothing until at least 12/26. FedEx will not allow me to change the address or even speak with a human about my package. One digit in my address is apparently wrong and FedEx is attempting delivery to an address that doesn’t exist, even after delivering other parts of the order to the real address. This could be cleared up in minutes.

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758. I was supposed to have my package yesterday 12/21. I was supposed to leave last night for a family vacation but I rescheduled it for today thinking my package would be here today. I have to leave at 8:30 pm tonight and I can’t put off my trip again. There has not been any scans on this package since Saturday and everyone I talk to just keeps telling me that it could be out and just not scanned. I understand that their is a lot of freight coming in but this is very frustrating. Now I’m being told that the package isn’t coming tonight and that’s a Christmas gift for someone who I’m going to visit. I also paid $17 for expedited shipping and that wasn’t honored either. I need this package before I leave at 8:30 tonight. I keep asking to speak with a supervisor and everyone keeps telling me that there are none available. I NEED THIS PACKAGE BEFORE 8:30 tonight. Please someone help because everyone I’ve talked to does not seem to want to do anything to help. Someone please call me at 215-268-xxxx tracking number is 94371641xxxx

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759. This is in reference to a FedEx delivery. Cheking the status on line FedEx claim that the delivery attmept was made witch is a total lie. I have three camers mounted on my driveway. Two deliveries were made by UPS and DHL. Nowhere in all 3 cameras FedEx truck is seen for delivery and no Notice of attempted delivery was left eaither. So your driver is a big liar. What is you solution to such grave misconduct? One of my client’s important package was not delivered despite the lies by the FedEx on tracking info. Ed (805) 217-xxxx

     Reply

760. Wrongfully terminated.. From FedEx Supply chain at 2901 Black Bridge rd York Pa while I was ill. Also had documents for being excused from work by my doctor for dates 12/15/2020 Till 12/21/20 because I had slight flu symptoms and I also had to take a covid test as well. I also was told at a meeting last week if you are sick stay home and that I did.. and in the mix of the day I had to return to work I got a court order for Monday 12/21/2020 at 2pm which I sent documents to HR hours before shift started let them know I had a court order for an eviction notice.. need someone to contact me as soon as possible before i move forward for getting a lawyer for wrongful termination.. Please contact me at 717-758-xxxx.

     Reply

761. Hello,
     On behalf of some of my neighbors and myself, Merry Christmas.

     There are issues with the Austell GA FedEx office. Items get lost. Items don’t deliver on time. Items show up weeks late. Items are delivered to the wrong addresses. There is a whole blog on how bad this office is. If you go to the Neighborhood East Paulding App: . FedEx — Nextdoor You will see all the complaints, including mine.

     Please, Please fix this shipping office. This has been going on for several years.

     Thank you, MaryJo Widing
     xxx Autumn Woods Dr.
     Dallas, GA 30157
     678-363-xxxx

     Reply

762. forget this is a comment……THIS IS A COMPLAINT !!!!!!!!!
     im highly pissed off !!!!!!! im missing a package & i cant get the point across to any rep i speak with !!!!!!! i need someone to call my cell back ASAP !!!!!!!!!!! 850-728-3xxxxx.

     Reply

763. What is corporate’s email address please

     Reply

764. I want to contact corporate office….sick of complaining to usual phone contacts as they do nothing…

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765. i work for fed-ex ground in santa fe , new mexico. i was fired this morning 12/18/20 because i was not willing to work in sub freezing temperatures. there is a section of the ware house that is on the edge of the building and it is outside of the ware house with a small door way to enter packages leaving to the rural parts of new mexico. this part of the building is EXTREMELY cold. sub freezing to be exact. i was not aware that i would be put in this area for 6 to 8 hours per day with no lunch or breaks. the first time i was put in this area my feet froze to the point that i count not walk right all day after i got off. This morning i was told to work in this area again and i told the supervisor that i was not dressed appropriate to be i working for 7 hours in sub freezing and if he can put me somewhere else. the supervisor went and got the shift manager and he came to me and said ” you go where i put you” and i said that i wasn’t dressed appropriate to be in this weather and that i had been working for 8 days straight and i need a day off. He replied ” go to the station or turn in my badge ” in other words go freeze or quit and get out! i had no choice but to turn in my badge. I feel really wronged by this manager and fed ex! i just started the morning shift from 2 am to 8-9 am 8 days ago and i had no days off, no schedule was ever given to me! the management here is not doing there job . and to top it off employees and supervisor run around with no masks ! i don’t know what to do, but to contact an attorney .

     Reply

766. Yes I was waiting to receive my package and it was not delivered to my house I call and ask for someone to call and no response now I understand you hire Christmas help but I know they are just dropping packages anywhere on Monday receive a package I live in building c and last name start with r and the package last name start with and they live in e building 2 buildings away 2 different last names how do you mix that up people want there package I hope someone calls 305748-7052

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767. Yes I was waiting to receive my package and it was not delivered to my house I call and ask for someone to call and no response now I understand you hire Christmas help but I know they are just dropping packages anywhere on Monday receive a package I live in building c and last name start with r and the package last name start with and they live in e building 2 buildings away 2 different last names how do you mix that up people want there package I hope someone calls 305748-7xxx

     Reply

768. Today, my FedEx package was left at top of common mail box in our condo complex, not delivered to my door step. I noticed my downstairs neibor had same issue. I t seems either lazy FedEx delivery man or doing short cut. There’s is risk losing my package due to this short cut. My TRK no was 19179475xxxx. Please correct this unresponsible behavior.

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769. Absolutely rediculous! I ordered something November 30th said delivery would be between December 3-8 well here we are the 15th still no package!!! Hasn’t moved for 4 days!!!! I call and get no information told someone will call me back. No one does. Told my package would be expedited still nothing. Im so frustrated! I understand shipping delays but COME ON!!!! No one can even tell me if ill get this before christmas

     Reply

770. This is regarding an order that was set to be delivered November 30th. Once I noticed my package was 2 days past delivery date, I have called your Bloomington, Ca location NUMEROUS times(every 3 days) checking in on the status of my package to make sure it wasn’t lost. Several employees and management staff assured me it was only late because of Covid related issues and holiday delays. I asked several times to several people if after a certain amount of time would my package be sent back to the seller for sitting un-scanned at the warehouse for too long. Everyone assured me it wouldn’t. Finally today, I called to see if I could come down and pick it up myself with Christmas being next week, and an employee finally told me that due to your policy, after a week of being late last the delivery date it is considered most and returned to sender. Despite me asking SEVERAL people this question to avoid my gift to my wife being returned. She said all I could do was contact the sender and get a refund. That wouldn’t be such a big deal seeing that everywhere else, my wife’s gift is completely sold out online and in stores. I am completely heartbroken and most of all screwed because Christmas is already next week, and I was expected to have this from you guys weeks ago. Above everything else wrong with this year, this was absolutely the icing on the cake.
     Graci Rodriguez

     Reply

771. I was terminated on the 8th of December 2020 but notified of termination on the 10th but didn’t receive a GFTP FORM when I was terminated. I can’t get a form to file a grievance. FedEx do you see what type of people you put in or let in management. Seems to me they trying to cover their tail since they didn’t give me the grievance forms in to fill out when I was terminated but said everything was in there to do so.

     Reply

     1. Hi Tara welcome to how it feels Fedex treatment of its customers is totally disrespectful and disregarding employees treat customers bad the company does not care about employees either. Here’s the good part employees laugh while they screw customers executives laugh while they screw employees customers get pissed business drop company downsize jobs lost. No concerns for customers is no concern for your job. That’s a 5 star for service company is the joke and customer gets the last 😅

        Reply

772. my name is Carolyn Jones December 11th 2020 my articles came Hollywood growth bar to my house it was supposed to be a package from FedEx somehow I never did have it or it never came to my house and every time I look online this what they gave me and it go everywhere else except to my house and my phone number is 254-314-xxxx and I don’t know what’s going on but I don’t know if I’m getting ripped off through your company or who but this does not make no sense I wish somebody would have called me because I have not received my order or my package and I think this just a lot of stuff I’m going through and I spend a lot of money do this calmly and all that I saw him at FedEx and y’all tell me you do not have this in process

     Reply

773. What does it mean when you say my address is invalid

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774. The driver that work the route of east Tropicana and sandhill in Las Vegas refused to take 3 packages from me,he make go inside Walgreens to scan it there and he left without taking my packages

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775. I can’t get info on my package. PACSUN’s tracking says it’s in transit with FedEx. Fedex says they haven’t received the package. Now pacsun says fedex lost it and are refunding $6.00 for shipping but I don’t have the $30 merchandise. I’m furious. The robot asked the tracking # 5 times !! And kept talking each time I keyed it in so she kept getting incomplete tracking #. 9261290985492482773449

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776. Hi. I live in Leominster, MA in an apartment building that is for elderly/handicapped people. We’ve been having problems for a long time with your drivers not delivering our packages to our apartment door. They leave it in the lobby. Not only that, they don’t even ring our apartment so that we know we have a package. Consequently, many of us have had our packages stolen! I am disabled and very immunocompromised, so I am now ordering my supplies online only. Recently, I put in an order from Walmart that contained two 28 lb. boxes of kitty litter, two full cartons of canned cat food and other items. Walmart put one box of litter in its own box, and the rest in another. I knew the packages would be very heavy and I wouldn’t be able to bring them to my 2nd floor apartment myself, so I put a very clear, noticeable sign on the main door of our building that said “FED EX please deliver to apt. #211 door I am disabled”. As usual, no ring or buzz from the delivery person and my huge boxes were left in the lobby. Needless to say, I was very upset! I am very fortunate that my daughter lives nearby and is always willing to come whenever I need help. Other people in my building aren’t so lucky. Do you want that reputation for your company? One that has disregard for the handicapped and elderly? Especially in the midst of the Covid pandemic? I live at 161 Spruce St. in Leominster, MA 01453. If you could find out who usually delivers to my address and ask them to bring people’s packages to their door, especially when they’ve asked nicely, I would be very, very grateful! Thank you for your time and consideration.

     Reply

777. Fedex lost a package that had $300 worth in it. Somewhere there was a mix up with a delivery addresss, non the less, fedex delivered this package to a package that DOES NOT EXIST. The address that it was delivered to is a non existent address in Nanaimo. I asked how that could happen, they just keep saying ” this is the address we were given”. But its not a real address. The delivery waybill has the address it was supposed to go to, even SHOWED ON TRACKING it was OUT FOR DELIVERY in the correct area, and then it headed to Nanaimo. They are claiming they have an address for delivery which is my old home address except it doesn’t have the correct city. The address in the city this package was delivered to doesn’t EXIST. I twas delivered almost 2 hours away..to again…a NON existent address. So….How can this be rectified as I keep getting ” Ohwell…it was delivered” when I call customer service. If an address doesn’t exists…shouldnt the driver maybe bring it back to the sorting facility instead of just delivery it to some random place..better yet…DID THEY TAKE IT? Because that it was its looking like right now.

     Tracking number is 77226571xxxx

     Reply

778. I need to get in touch with your legal department, can you please provide an email address or phone number.

     Reply

     1. When you find out that information please let me know. Edxxxxx @yahoo.com. My complaint is Someone paid to over night a package it was supposed to go out Friday January the 14, that night and I was supposed to receive it the next day which would be Saturday today is Sunday the 16th of January, 2022 I still have not have yet received my package..FedX is a rip off.

        Reply

779. My problem, I was an employee of FedEx, back on 1987-1989 working as uploading operations, Memphis Airport,
     and now I’m unable to locate my payments to the SSA for my retirement, therefore if I was able to obtain my employee number I would be able to trace where the FedEx payments went in regard to SSA and also trace the rest of my payments. Thank you for your help

     Reply

780. I decided to sign up for FedEx Delivery Manager, and I have a login. The last step is obtaining an activation code. It can only be sent via US Mail, not e-mail. Each time I do this (3 times so far), it arrives about 6 days later and it is expired. I have called and they have no answer, except that is the only way to get the code. This makes no sense. Perhaps you should send it to me FedEx next day, so it won’t be expired! Please figure this out.

     Reply

781. No one can tell me where my package is. I have been given the run around on your 1-800 # and not even the facility where my package “is supposed to be” doesn’t see the package at the facility. I need to file a claim and the “trace manager “ was unprofessional and even hung up on me! I NEED ANSWERS!

     Reply

782. I am contacting you regarding tracking number 93419551xxxx and the experience I had with the driver. Packages were thrown at my door ( I
     watched through my window.) I went out to to contact driver and he waved me off and kept going. I went to his truck and asked him and was given an answer to the effect of “ well it’s already happened so get over it” after a frustrating irresponsible conversation with this kid I went back to my apartment. He drove the truck around the block of the complex and drove back by my apartment and gave me the F you finger. I got back in my car to obtain the truck number. This is the same driver that delivers often in the complex. Last summer I saw him speeding through the complex with a speed limit of 15mph. There are children and elderly living there. I asked him to slow down and again he waved me off. I received a return phone call from a CS REP who left a message that I could call back if I had video of the incident.I tryed to call back, with your phone service sending my call out of the country. I had no idea that I need a video to record a poor experience. That is the most self righteous attitude I have ever heard of. I can see that I will not get a resolution for this issue. I truly believe that this would make an excellent story channel channel 10 news station here in Columbus. Maybe the poor level of customer service will be taken seriously.

     Reply

783. Vernon Wall 3309010 Kernersville NC Ground
     I am in a gray area. We had Covid issues in July 2020 and had to lay out. We are landscaper at full time job and dry grass makes hay fever season effects. We attempted to go seasonal to avoid termination but Richard in HR tells us to talk to Managers, managers say talk to HR. I left many messages with Tamara but they said she moved to Elon location. My badge didn’t work. Michele Miller usually helps us well but was unable to contact. Richard picks up. I re applied as advised. Had a start date then was told I was ineligible. I love my job and I need help getting back to work. It’s been almost 90 days. 336456xxxx. Vernon Wall 330xxxx Kernersville NC Ground. There is a disconnect between HR and Management. Resume is on file.

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784. I was contacted by Fred Smith claiming that I was a winner that if I paid $300 I would receive 30,000 which I did and then he wanted more money another 400 then I sent it Atlanta wanted another 400 then 300 every time I would send the money I was supposed to get a package the next morning so far he has gotten $3,400 from me using Vanilla gift cards and I have all the pictures of all the receipts and dates, amounts on my phone. I would be directed by him to get x amount of dollars on a Vanilla gift card take pictures of it send it to him and I was supposed to get a package like I said $3,400 later I have yet to receive anything because He is wanting another $400. I have tried to locate how to get ahold of the board of directors with no success. Did not realize how far up the food chain mr. Smith is! So have to go above his head. I was going to go to the FBI Charter internet fraud but thought I would contact your company before I did that. I know of a few people that has done this is all the reason why I did try it. I’m on disability so you can imagine what kind of bind losing all that money has put me in. I chose to give FedEx a chance to rectify the situation before I go to the FBI

     Reply

     1. You have been scammed my friend. And not by fedex. They are just using the name.

        Reply

     2. You are dumb

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785. I have filed a complaint about fed ex delivery drivers complaint #1203419xxx. I have not heard back. I am expecting another delivery 12/9/20 ord #6122086-607666 from Walmart Please respond before this delivery

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786. I was expecting a package to be delivered last Monday – it required a signature and I missed the delivery because I was at work. When I got home, I logged into my fedex account and paid for/rescheduled the delivery to Saturday Morning. On Friday, Scott from Fed-Ex Lorton left me a voicemail to schedule a window for Saturday Delivery. When I returned the call hours later, a woman said that the package would be delivered between 9-11 am on Sat. On Saturday, the window passed and no package….I called Fed-ex Lorton and the “supervisor” wanted to argue with me on every thing that I said. She said that I obviously misunderstood the time window as their trucks do not depart until 10:30. Ok, that doesn’t solve my problem. A woman stated that the package would be delivered from 9-11 am on Sat. If that isn’t the case, OWN UP to it and provide me a solution….not argue with me the whole time. She indicated that the package is now scheduled for delivery from 11 am to 3 pm on Sunday. Well, here it is Sunday – almost 3 pm….and no package. I have called the company and let them know…I have requested that they look for another shipper. I have contacted all of my customers asking that they look for other shippers. I am even willing to pay a little more for shipping as at least, the other companies will deliver the package without being atrocious to the customers. This woman supervisor should not be interacting with the public.

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787. delivered packet to fedex 11-30-20 with a guaranteed delivery by 12-4-20. It sat in florida for 3 days and was accepted by customs on 12-4. the packet was not delivered to the addressee as of 12-5. Their excuse is that Belize customs has quaranteed all shipments for 24 hours. The agent accepting the packet did not inform me that there could be any delay due to covid. The packet was time sensitive and when i asked for a refund i was told that fedex had suspended all guarantees for timely delivery in march due to covid. I again was not informed of this at the time of contracting with fedex. My only recourse is to file a suite with small claims court in the precinct of the fedex office that accepted my packet. fedex has become a terrible company and i will cancel my account as soon as this matter is resolved. I checked with ups about international delivery and they at least were upfront and could not guarantee delivery but stated that i should at the latest by monday the 7th of december. Their fee was $60 less than fedex. I am disgusted.

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788. I’m going to write until my fingers are bleeding I’ve even called some news outlet to see if I can’t get someone to highlight this gross neglect of common sense. I was told that the drivers will get out the car put the box on my step but not obligated to ring the Damn bell. Is this company really stuck on studity I’m suppose to wait for Bewitch to blink it inside my house. Everybody at this company should be fired if this is your attitude. Then why do the drivers even get out of the truck? I mean why not just throw the box out the door as you drive by. We wouldn’t inconvience you by saying you should ring the bell . Please start this company over from scratch starting with the Board of Directors because they don’t seem to know what’s going on in there own company. Tracking # 92612927002123151xxxx get off there A** and get the job done right because you have a problem I believe it’s internally.

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789. Everybody should from now on request that your items be shipped UPS (BROWN AND YELLOW) all the way because FEDEX could care less about our pkg. I was told that Mr. Fred Smith CEO wasn’t avaiable of course not. Sometimes you have to get from behind that maghony desk and see what’s happening at your company. I was told ringing the door bell is a common curosity but there not obligated to ring the bell. REALLY!!! This is pure studity if your not going to ring the bell then throw the Damn box while the trunk is still driving. Who is running this scam outfit someones making a killing off of our merchandise. From now on I’ll let anyone that I’m ordering from to use UPS OR the post office. Fed EX needs to fill the burn of the stock numbers going down before they’ll do anything. Make a campaign to show them because they don’t even read the comments it’s all about the bottom line. They believe there the King of mail carriers show them otherwise. I’m upset about how much they could careless about this issue. Actions speak louder then writing ban together.

     Reply

790. JACK P, sales associate @1901 Tamiami Trail in Sarasota , Fl
     provided LEGENDARY Customer svc. JACK P. WAS: Kind,
     Professional, Thorough, knowledgeable, Attentive

     Reply

791. Hi all,
     Will someone at FedEx ever resolve my complaint. My 80 years old Mother’s 31 kgs package has disappeared. FedEx has failed to respond to my numerous requests for help for over a month. Is this how FedEx treat their customers? Who will replace the goods, my Mother doesn’t have time to spare and should not pay for whoever’s negligence. I want to replace everything that was packed for my Mother whether I can provide a receipt or not, we have suffered too much already and I can see more suffering ahead of us. FedEx failed us, and has to show accountability for the poor service.
     Regards
     BF

     Reply

792. Fedex Sparrows point is the worst warehouse I have ever had to deal with. Please investigate and get rid of employees. They have “not been able to find” a large piece of furniture that has been scanned almost every day at this location. These people are lazy and should not have a job. Please just google this facility and see all of the complaints about misplaced, lost, or items delivered extremely late. Any 5 star review is a lie.

     Reply

793. I ordered a package through the navy exchange on 12NOV2020. The ordered said it would take 3-5 business days . When the Fedex tracking number became available it said the order would be ready for pick up friday 20NOV2020. A weather delay changed the date to sat 21NOV2020 which is understandable. I checked the status saturday and the date changed to Monday 23NOV2020. I called to see if we could pick up the package, and the customer service respresentative did not help us . she ignored most of our questions and rushed us off the phone. She informed us that we had to wait until monday to get our package because the navy exchange on base was closed which again we understood. so we asked if we would be able to pick our package at fedex location in fallon on sunday 22NOV2020. she did not answer our question instead she changed the location and rushed us off the phone. now we it looks as if we either changed the shipping for no reason or may even receive it at a later date.

     Reply

794. Hello, my name is Thomas Bongolan. I am a Fedex customer with a tracking number of 39907890xxxx for this case.
     Also a Case number ID of 11194xxxx, as I complained after repeated issues.

     We had a scheduled delivery for 11/19/20 for 2 heavy packages (wines) requiring signature.Waited all day.
     The packages did not arrive, no one rang the bell . The delivery person falsely stated online that no one was home .(Left no written note !)
     I called Fedex and spoke with Ursula, customer rep. who took note and said delivery will be attempted on 11/20/20.

     The same situation occured on 11/20/20, no bell rang, no delivery, no written note at the door, except a text online that no one was home to sign for delivery .
     After receiving the text I immediately called Jay, another customer rep and complained. He took note and gave me the Case number, assuring that delivery will be made the following day.

     Both my wife and myself were home both days – we are in our late 70’s.
     I received Amazon and food deliveries on both days, but no FEDEX delivery came.
     I understand that these are heavy boxes — perhaps this FEDEX delivery person should find another job.
     And certainly not lying about delivery: if Amaazon and Food delivery found me on those days, Fedex could have as well.
     I would appreciate you to rectify this situation.

     Reply

795. My company has been using FedEx as our only shipper since 2001, primarily FedEx Ground. We’ve been very satisfied until the missed Ground pick ups started happening. We’ve had three in the last seven days. I’ve spent hours on the phone with customer service, trying to get this problem resolved, but we had another missed pick up today. I’ve also spent hours on the phone with customers, explaining that their orders won’t arrive on time. They DON’T CARE that FedEx is dropping the ball. They just want their orders to be delivered as promised. I’m having to pay employees overtime to stay late in hopes that your driver will show up. I’ve had to drive 40 miles to drop off packages at a FedEx Ship Center just to get them on their way. I’ve had to ship packages FedEx Express that normally would go Ground to get them there on time after a missed pick up, and then I have to eat the additional shipping charges. l’ve spoken with the Ground dispatcher for my area who says “It’s a contractor problem.” I DON’T CARE what the reason is. I just want my packages picked up on time. Please see that this issue is fixed if you want to keep us as a customer. I’m not happy. My customers aren’t happy. I can’t afford to wait much longer. Thank you.
     Gene Knight, President
     Southeast Poultry Health Services, Inc.
     704-272-xxxx
     FedEx Acct Number 231xxxxx

     Reply

796. I wanted to let you know of some concerns that I have in regards to your company. We have had packages delivered by your company in years past with no problems but in the past two years we have had the WORST service that I have ever experienced. I am to the point that if I need to order some this day your company delivers it, I choose somewhere else to receive my services. You have hired lazy drivers who can’t be bothered to deliver the packages but would rather just say undeliverable or address unknown until they’re no longer on shift anymore. It is ridiculous. There are numerous times that I have been home and they never made an attempt but they are quick to log as undeliverable. The few occasions they do bring the package, they put it at the first house they come to. I am so disappointed in your company and the employees that you hire. We are current Awaiting a phone to be delivered for my daughter that lives two hours away. I will NEVER recommend your company and I feel sad for those that are forced to use your services.

     Sincerely,
     Lisa Bentley, the girl who just wants the package she has paid for.

     Reply

     1. I FEEL YOU!! I ordered headlights for my truck and was supposed to get it Monday, even was marked as delivered, my kids were home all day, no one came. I also have security camera’s all over my property and no one can enter my porch without my camera alerting me, and didn’t see them the first time!! I’m getting the run around and now told I HAVE TO CONTACT the seller!! why should i have to, they screwed up?!!!!

        Reply

797. I subscribe to FedEx manager which has been great until recently. Despite my instructions to leave packages at my front porch the last three delivery’s have been placed at the end of my sidewalk and are very visible from the street. This is very poor delivery services it’s the same driver every time. We tried to catch him today to request porch delivery but he ignored us. I order a lot of things online so FedEx is a frequent visitor to my house.

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798. Someone needs to look at the online reviews for the Northborough MA so called Smarthub location. I ordered an item from Eddy Bauer on Sept 29th it arrived at the Northborough location on Oct 2nd. It was scheduled for delivery on Oct 5th never arrived and now tracking says no scheduled delivery. This seems to be a common issue going back several years with the Northborough location. I am surprised that nothing has been done to correct this. Read the reviews you should be horrified. Please feel free to call me my phone number is 401-441-xxxx

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799. On more than one occasion Fedex has dropped the ball on deliveries to me. The BBB complaints alone are evident of the new corporate culture. I get the distinct feeling that it’s like the type of relationship I had with my now ex-husband. He said to me when I questioned his treatment and changed attitude towards me, “I got you now, I don’t have to do those things anymore.” What he was saying to me was that he did not have to work to keep the relationship. This is how Fedex has begun treating their consumer customers.”

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800. On July 9th 2020 I had a package delivered to my garage door. Not my front door. This has happened more than once. Also on July 12th. My mail man delivers to my front door UPS delivers to my front door as well. I do not know if this is your standard practice or knot. I have talked to other people in my area and they all have the same problem with packages being left at the mail box or at the garage door. This is a problem. If I did not go out my front door and look I wood have backed over it when I left my garage. MY FRONT DOOR IS ONLY 20 FT AWAY. Your driver must be lazy. He or she drove in to my drive way opened the door and walked 3ft and placed it in front of my garage. Your company is the only one that does this. You need to fire this person or inform him or her to do their job. If you would like to talk to me by phone here it is. 254-518-xxxx

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801. say thanks to a lot for your website it helps a whole lot.

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802. Regards for sharing this excellent web-site.

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803. You’ve terrific knowlwdge right.

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804. Was told my package would be delivered on Saturday March 21, 2020. I waited all day but no delivery. I found out Fedex does not deliver on Saturdays or Sundays. Instead of delivering on the next business day which is Monday March 23, Fedex rescheduled my delivery for Tuesday March 24. Now I have to reschedule my contractor who was to install my window a.c. on Monday March 23. FEDEX Sxxxx! I would not recommend them.

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805. When you send something via Fed Ex, you might want to complete the transaction within your own company, because the postal service doesn’t know their proverbial asses from first base, and they’re going to contribute to you losing all credibility, because they have none!!!!!!!!!!!!!!

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806. How to contact the corporate office out of office hours? I have an issue that needs to be dealt with and It cannot wait until Monday.

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807. No Human Contact or even email with fedex corporate office. surprise leaders are so scared taking feedback complaint suggesation from Customers.

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     1. No even with there employees they don’t give a crap about anyone but them selves they owe me a week of my hard work earnings and its been two months and no call nor anyone trying to let know what’s wrong with them mailing my check I even provided my new address

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808. I need to address Mr James Muhs Sr about a insensitive process of Fedex. please provide his or his office email. Thank you

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809. While in St. Emilion, France on 10/22/2018, I ordered a case of wine from Chateau Villemaurine. The total price, including shipping, from France came to 455.02 euros. The case arrived at the Memphis TN FedEx location at 4:21 am on Sunday 11/18. On Friday, 11/30 I was contacted by phone telling me that the shipment was to be sent back. I called FedEx at 800-463-3339 and after being transferred three times learned from Mary in the Trace Department that the shipment was damaged and disposed of. Despite registering to receive text messages about the shipment, I never received any notification until the cryptic phone message of 11/30. I find this to be very poor customer service and will be filing a claim for a full reimbursement. The tracking number of my wine shipment was 471966983367

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810. FedEx driver failed to stop at our house to deliver $2000+ (motor) package which required a signature. The driver went to our neighbors house instead, & they weren’t home. Tracking # said they tried to deliver (lie) & we were’t home. We were home waiting for this package all day long. I’ve been getting the run around with fedex. Always Getting transferred & no one resolves this issue. We will not be home Monday to receive new delivery. We needed this today! After, many, many calls talking to people who said they would connect us or call us back….they never called us back. Promises made, promises failed. Alexa represented your company horribly although she gave me another name. She snickered when I told her I’ll be calling corporate about their pathetic service. Clearly, employees (contractors) feel they can lie however they choose to do with ease knowing they can get away with it. The last person I talked to, maybe Charlie?, actually checked with your Beaumont tx freight & said we could go there to pick up the 120lb motor. So, thankfully, we made it there before it closed. I told him (Charlie?) about the girl that was flippant & unprofessional on the phone. And, He told me her name. This is the 2nd time we have had this problem with a delivery from FedEx freight. A few months ago, we ordered a years supply of air filters + uv light for our air filtration system. 3 large boxes ($600+) were delivered to my neighbors house just like today. It is amazing to me how 7050 PineTop RD, Port Arthur TX 77642 can be confused with 7060 PineTop Rd. Ours is a brick home with very wide (double car), very long cement driveway. The neighbors house is a small house on piers with small single car driveway. Our addresses are on the mailboxes by the street along with being on the houses. Still, your fedex driver can’t seem to read or follow addresses correctly. I called the company of this $2k motor & told them to please change their shipping to ups freight as they are wonderful. Fedex has poor channels to resolve these issues. Your people are totally incompetent except for the last man that helped us. Beaumont FedEx was polite when we went there to pick up the motor. Frustrating & uncalled for is that we were never allowed to have the phone number for Beaumont fedex where this package was. In researching fedex corporate, the complaints about fedex on the web are substantial with thousands of complaints with the BBB. These problems are totally uncalled for & having little to no avenues for resolution for customers. Given the magnitude of complaints, clearly you do not believe in holding your employees (contractors) accountable when they repeatedly are negligent as in our case. Next time we order anything from companies or stores, we will avoid fedex entirely & pass our experience along to others as much as possible. Perhaps our experience with your fedex freight might motivate you to actually find remedies to such problems & provide local phone numbers for customers to contact the facility where the merchandise is housed. But, at this point I have little to no faith in fedex. Should you want further information about our experience, my contact information is listed below.
     Cathy & Carl Bourg
     7060 PINETOP Rd
     Port Arthur TX 77642
     409-962-9490

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     1. FEDEX IS SOME BULL SO SAD VERY SAD ESP IN NEW JERSEY

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     2. Sorry about your trouble. People need to read signs better. Pay attention to the little details and so on and so forth.

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     3. I feel the same about fedx. Stuff we order was left at someone else’s place.. idiot driver wouldn’t tell us where. Got a total run around from their so called customer service.. half we couldn’t understand what they were saying. And today they put on a order delivery attempted will retry tomorrow. I was here all day ( it required a signature) I have Rottweilers and they let me know when someone is on our porch! I call and get told it was never on the truck for delivery today! So all you get from them is lies. So from now on everything I order will come UPS.. fedx lost our business

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     4. I have had several similar instances with FedEx. The latest being today. Said they tried delivery and left door tag because Noone was home. BS, someone was here all day. Had a previous instance where they claimed that they couldn’t make delivery because the driveway was too muddy. It’s concrete. Have talked to customer advocacy every time this happened. This was supposed to be a two day delivery. The lady I spoke to said that if I wanted I could drive the 80 miles to Shreveport to pick it up. It’ll probably be delivered tomorrow but that doesn’t change the fact that they are never on time and lie about an attempted delivery. As in your case, I can’t get a phone number to speak with a manager at the facility. I used the company that I got the parts from because they were cheaper and delivery was free. I need more parts but as I have threatened before, I will not get them from this company because they use FedEx. I’d rather pay more for the product and the added cost of shipping to know I’ll get the parts on the date promised and I won’t get lies if that doesn’t happen

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        1. Woow! Even across the seas in Curacao, The FedEx is the same, well its actually worst, because the place is so small and a population of 160K at most on 444Square km.
           Please if anyone else has a problem with FedEx please also contact me, but have proof of your incident.
           Fredrick Smith I expected more and better from you and your company. Fedex was a name and a company that we could have counted on back then regardless of the location, USA, The Caribbean, UK, Curacao, Netherlands, but now it is merely just a history of what Fedex represented then; now!

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        2. I had a. Very similar experience. It was if FedEx didn’t want to deliver the package.

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