Lyft Headquarters
Lyft Headquarters Contacts.
Corporate office address, contact information and phone numbers for the Lyft Corporate Headquarters.
Write a review or read complaints from other customers.
Lyft Headquarters Phone Number and Address.
- Company Website
- www.lyft.com
- Related
- Corporate Address
- 185 Berry Street
San Francisco, California 94158
- Company Contact
- Logan D. Green
- Position
- CEO of Lyft
- Phone Number
- 1-855-865-9553
- Fax Number
- 1-866-292-2713
- Employee Count
- 1,600
- Twitter IDs
- @Lyft, @AskLyft
What is Lyft’s Corporate Office Phone Number?
Lyft’s Headquarters phone number is: 1-855-865-9553.
What is Lyft’s Customer Service Phone Number?
Lyft doesn not operate a customer service phone line. They do, however, have a Critical Response phone number which is used in emergencies: 1-855-865-9553.
The best way to contact Lyft is through the Lyft app, or via social media, Twitter and Facebook Messenger.
What is Lyft’s Corporate Office Address?
Lyft’s headquarters address is:
- Lyft HQ
- 185 Berry Street
- San Francisco, California 94158
Other Addresses:
- Lyft New York
- 31-00 47th Ave 4th Floor
- Long Island City, New York 11101
How do I Contact Lyft Customer Support?
Call the numbers above or contact Lyft via:
The @AskLyft Twitter handle can be reached for Lyft Support.
Lyft’s Contact Us Help page can be found here.
Use Lyft’s customer service Email Form to ask a question.
Contact Lyft on Social Media:
Uber support on Twitter: @AskLyft
Uber on Facebook (Available on Messenger): www.facebook.com/lyft
Lyft Headquarters Executive Team.
Lyft’s Leadership Team consists of:
Logan Green – Co-Founder & CEO
John Zimmer – Co-Founder & President
Chris Lambert – CTO
Jon McNeill – Chief Operating Officer
Brian Roberts – CFO
Raj Kapoor – Chief Strategy Officer
David Mausolf – Head of Acquisition Strategy
Veronica Juarez – Head of Enterprise Initiatives
Vipul Patel – General Manager, NYC
Rena Davis – Public Policy Manager
Boris Korsunsky – Engineering Manager
Adrian Durbin – Director of Policy Communications
David Baga – Chief Business Officer
Mathias Gug – Director of Engineering
Bakari Brock – Director of Business Development
Elad Ossadon – Senior Software Engineer
Sam Mazaheri – Senior Growth Marketing Manager
Arup Malakar – Software Engineer
Komal Kirtikar – Director of Product Marketing
Jimmy Young – Product Manager
Kristin Sverchek – General Counsel
Rex Tibbens – COO
Andreas Zodhiates – Manager: Fraud and Risk Analytics
Vaibhav Goel – Product Manager
Sameer Qureshi – Director of Product, Autonomous Driving
Nadeem Sheikh – Vice President, Self-Driving Vehicle Programs
Alexey Zakharov – Lead Android Engineer
Paul Thompson – Senior Driver Communication Manager
Prashanthi Raman – Director Of Public Policy
Wenbo Zhang – Senior Manager, Fraud and Risk
Amit Patel – Director of Enterprise Partnerships
Kristina Gibson – Head of International – Product
Evan Cohen – Director of East Coast Operations
Danyal Anik – Product Manager
Luc Vincent – VP, Engineering
Emily Castor – Director of Transportation Policy
Mihir Gandhi – General Manager
Jill Wetzler – Director of Engineering
Tariq Meyers – Head of Inclusion and Diversity
Balaji Raghavan – Director of Engineering
Cathy Wang – Manager, FP&A
Alison Lowry – Operations Lead
Maneesh Arora – Lead Product Manager
Frank Yoo – Director of Product Design
Yohan Bobcombe – Market Manager
Seth Melnick – Senior Operations Manager
Monica Ohara – Head of Acquisition, Growth
Mark Grover – Product Manager
Kristina Omari – VP, Corporate Development and Investor Relations
Benjamin Lauzier – Growth Product Manager
Brian McConnell – Head of Localization
Taggart Matthiesen – Director of Product
Marin Usalj – Senior mobile engineer
Cal Krome – IT Manager
Amy Fox – Director of Strategic Partnerships
Katie Dill – VP of Design
Robert Grant – Director of Government Relations
Peter Morelli – VP of Engineering
Steven Grady – Knowledgebase Manager
Joseph Okpaku – VP of Government Relations
Yann Ramin – Engineering Manager
Annabel Chang – Director of Public Policy
Ari Avishay – Director, Entertainment Marketing
Derek Kan – General Manager
Jon Walker – Transportation Policy Manager
Brian McGuigan – Senior Public Affairs Manager
Gil Arditi – Head of Machine Learning Platform
Paul Fisher – Senior Software Engineer
Tali Rapaport – Vice President of Product
Lyft Board of Directors.
Logan Green – Founder
John Zimmer – Founder
Valerie Jarrett – Former Senior Advisor to President Obama
Ben Horowitz – Andreessen Horowitz
Dan Ammann – GM President
Jonathan Christodoro – Icahn Capital’s
Sean Aggarwal – Former Trulia CFO
Hiroshi Mikitani- Rakutenç
Ann Miura-Ko – Floodgate Fund
Lyft Executive Team Contacts.
Please do not contact the executive team with complaints or questions.
Shannon Hassell
Sr. Customer Experience Manager
2300 Harrison St
San Francisco, CA 94110
[email protected]
Eric Burdullis
Senior Director, Customer Experience
[email protected]
Mary Winfield
VP Customer Experience and Trust
[email protected]
John Zimmer
Co-Founder & President
[email protected]
Mike DeJesus
Head of Client Services at Lyft
[email protected]
Lyft CEO
Logan Green
Co-founder & CEO
[email protected]
DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.
Please add your review or complaint below.
Your company is terrible. Is there any human beings that work there? I am a former driver, and the car I was renting was shut off by you. This was after the 2nd slanderous accusation against me. I will sue.
I can’t switch my credit cards in the app,, and everythiing that I’ve been told to do by customer support has failed. I’m really furious! I can’t speak with anybody and no one on support chat is paying attention to what I’m saying.
I was cancelled as a driver on 11-26-2022 with a phone call from your company stating that 1) I had an unauthorized passenger in my car, 2) the car smelled like marijuana, 3) said I was speeding 4) and swerving. This erroneous statement is being sent to other LYFT drivers and even Uber drivers. I have testimonies to back this email. Please hire or provide critical training to those whom are making these decisions. LYFT is needed.
How do I obtain an employment verification letter? My ex-wife has been a 1099 Lyft Driver for several years and I just need to know her dates of employment. Thank you.
I have been a customer for a long time and still have not been treated as a valued customer and just resently having a issue now another from a cancellation charge and now on my bank account it’s showing too many charges pending my money that I have in my account for other business and need to speak to who ever is in charge as soon as POSSIBLE PLEASE!!! #(951)407-xxxx NOREEN RODRIGUEZ THANK YOU!
Good afternoon,
My name is Jade Lowe, I work with the CVB of Grand Rapids. We have an important group coming to our city on August 6th – 10th, 2022. We were wondering if there is a main contact I could connect with to let all Lyft drivers know the 900 – 1,000 attendees we are bringing into town. Those who are arriving are meeting professionals from the U.S. Travel Association. We would like to inform all drivers that there is money to be made during the arrivals and departures of this group! They will be arriving from the Gerald R Ford International Airport and heading to hotels in our downtown area. Heavy arrivals are Saturday, August 6th & Sunday, August 7th. Departures from the hotels to the airport will be heavy on Wednesday morning, August 10th.
Please let me know at your earliest convenience if you know a way I can spread the word!
Thank you,
I would like to complain about at least one Lyft driver: Tarken. We are two disabled females and sent information regarding assistance needed. Tarken was argumentative re: where to safely pick up disabled passengers; due to traffic refused to assist disabled would be passengers; complaints about walkers/ not having enough room. Stated needed to get someone else and didn’t cancel no ride given. Not very helpful, loves debating, safety of ADA people not important in his job as a driver. Will not use him EVER Again!
Before we begin…..you are being contacted by a DISGRUNTLED CUSTOMER!!! Issues….system keeps asking for my drivers license….YOU HAVE THAT!!….trying to get to work, this issue PROHIBITS ME FROM SCHEDULING A LYFT RIDE!!!. WHY!!! Look into this, ASAP, or account will be cancelled….its up to you.
I work for Lyft 2.5 year.
I made 5125 strips, l do best l can to keep the jobs, lyft hold my account for 3 months nonsense, because customers leaves a phone in my car, l didn’t know, next day, l went to the beach with my family, l hour driving, she calls me, lost my phone inside your car, okay l am going to check out for you, yes l find it, l says, l am working now, how you can get it, she says bringing to me, l will put gas in your car, 45 minutes drives , she gives me$50, thanks, now l lost my car because l can pay it, l call every day no one talk to me, l need to come back in my job , l have family to take care, please l need your help.
Your DRIVER T. Money, WAS A HORRIBLE DRIVER. I was thrown from one side of the car to the other taken to the wrong place I feed my life, totally disrespectful hit every bump in the road,went the back way instead of the interstate. Threatened to putting me out in the middle of the ride, give me your phone 📞 or I’ll he cancel the ride and leave me in the middle of nowhere. It was BAD😤
I was drive I drive for your company for 6 years an close my account on what some body said is not right why you didn’t talk to all my customers that day
Hi I am a Lyft Driver. Anthony jayamaha. I did not get paid last Tuesday may 16 to may 22 my direct deposit to Chase Bank. Please look in to it help me get paid $445.90 dollars. Thank you.
You people charged $7.36 on Feb 5 i
Please contact me regarding my deactivated account with Lyft my contact number is 949-533-xxxx
Trying to verify an offer made from Lyft Advertising to place a DECAL on my car and receive $1k per week.
Please contact me regarding New York State’s grant of $7 million to provide transportation In underserved communities (11691, 11692)
My name apps was deactivate and i went to Denver office and the guy told me becouse of my car Suburban was fake document. But the car was trade in one year ago. I need hepl to activate my account please. Thank you very much🙏
My name is Brenda Taylor a Lyft driver. I am in Phoenix AZ. I have been contacting the Lyft support team about my Lyft direct debit card. It’s been 6 days now that I can’t login in to my Direct app on my phone. I have been locked out. I followed instructions on email verification, which the app supposed to send a email verification code, which is nevered sent. I want to make a complaint against the Phoenix support team. For 6 days I haven’t gotten a respond or help. I dont know what amount is In my account, I can’t get into.
I need help with sign up
I got a Lyft ride from a Lyft driver this morning. I am staying at the Springhill Suites by Marriott in Houston. I left my bag with my medication and laptop and Samsung watch. He stole it. I have called him several times however, he blocked my number. I need my medication. I am here in Houston for
Cancer treatment at the Springhill Marriott. 870833xxxx
Janicton Frame
2123 Glencoe Hills Drive Apt 11
Ann Arbor, MI 48108
Its 9:04am on Monday March 21, 2022I just picked a lyft with Valerie driving a blue jetta. From Starbucks on Washtenaw to HomeGoods on Ford Road
The driver Valerie was completely rude. I have never been treated so rude and entirely unprofessional in my life. The driver yelled that she would not drive me an alternative route to take me to work. She said a last lyft ride from someone else did bot work in her favor. Therefore she blatantly said no she would only go the route she wanted to. She argued yelling that I was incompetent and didn’t know what I was talking about. She refused to call me by my name but instead keep very rude and nasty calling me honey. And dear. She never apologized for any of her actions. Never was understanding. She just bragged and said my comment means nothing. She said her 16,000 comments mean more than my comment. That no one will listen to my comment and she going to bash me in the comments because she said I’ll look worse than her. She was very biased, arrogant, and completely displayed no level of professionalism. Is this what lyft promotes. That driver’s can yell and talk to customer like there just trash. I was never rude to this driver ever she just was so do nasty t me. Lyft means a lot to me to get back and forth to work. This has really hurt me. And the driver never apologized.
Whenever I’m in Destination Mode and riding during STREAK BONUS times the app logs me out. When I ask to speak to Mgmt I’m always told someone will email me but they never do. Ultimately, my case is closed. Today I asked for Corporate’s address but was never provided with it. I’m so tired of losing money when they’re charging astronomical fees that are not passed on to drivers but riders are complaining about it.
So is anything being done to help your drivers with these sky high gas prices? A gas card? discounts at a certain gas station? Anything? because right now driving is super expensive especially here in California where we constantly deal with sometimes almost double what other states pay per gallon. Right now gas is over 5.00 a gallon. I have a 20 gallon tank. 100 dollars right at the start. Plus keeping your vehicle clean is not cheap. So where is the relief or help? Anything?….We need help now and in the future. This was already a big problem before the war in the Ukraine drove the price of gasoline even higher. Help us so that we can drive more. That way everyone makes more money. Help us now…
Driver could not find Miami Airport. I missed my plane and had to stay over night. Cost me about $500 and lost business deal. I want to be compensated!!!!
I recently request a rider via Lyft. The driver was going the wrong direction, guess his mapping GPS was telling him to go that route. However I was explaining to him that there is a much faster route to go to the same location. the driver scoffed said something in his native and proceeded to go his own route. Then he had the nerve to yell I caused him to be late by 4 minutes to his next pickup. I was appalled and extremely upset. upon me arriving to my drop, I contacted Lyft via the App. to complain about this driver only be be followed up a foolish email from Lyft saying I have gotten complaints for not following rules and upon me reviewing said RULES, my only discord was that I complained about this very RUDE drive…. I am truly pissed and I have every intentions of contacting Corporate and the BEtter Business Bureau.
The messaging support should not be only line of support, there has to be a more effective second level. I am a driver with LYFT and was directed to use a toll by LYFT app and have not been reimbursed. The toll is $13. Either there is a bug in the app that is routing drivers on toll that reimbursement process doesnt recognize.
I got a ride request for $49. I drove 17 miles and you switched it to a $10 ride actually 7. This is crazy the gas prices are going nuts and I’m not sure it’s worth working for you guys anymore.
My boyfriend can’t log into his account
Why does lyft have a medical driving contract with Medicaid with no way to tip drivers no tip ever for drivers n riders are difficult…
I left my brush in one of the lyft and called them to let them know if the find it and could get it back, they told me I have to paid a fee of $ 15.00 dollars id the driver drop my brush at my address. The driver & I agree I will see her wherever she need it so I din not have to pay the fee, she never showed up, now she does not answer the lyft calls or my test, this was on February 11 until today I hace not bein able to get my brush it is a custom made $ 240 dollars I want my brush. The lyft in Shreveport advise to contact the police to take care of this. Any thoughts. That is bad business if you cannot get your stuff back.
My complaint is that I was denied becoming a Lyft driver due to negligence of Checker pasting someone else’s record of assault on my background screen! I called the courthouse in the State and County where this is located and they said that this persons Month and Day birthday does not match mine and neither does the social! Please help me become a driver again! I really miss driving for Lyft!
Are used to work for Lyft when I lived in Pinole California now I live in Merced and I’m trying to find out if there’s lift service here and what I need to do to start driving again for Lyft
Lyft made it very difficult for drivers to make a report and or contact them for any questions all the links listed do not pertain to wat your looking for their constantly threatening you to deactivate the drivers account even after I’ve explained the situation so they never reply it becomes very frustrating that your given the run around for anything you need the store on Frankford n hunting park are so unprofessional rude and not helpful at all Lyft still owes me $117.00 and I have yet to receive this money so I need help to get this money
why everytime I take a picture of my vehicle registration it come back saying i need an expiration date. my registration does not expires cause it is a permanent expiration date I am a veteran and my registration neverexpires
Your LYFT Phone number is useless. You do not provide a competent caring service that is human-related or helpful to your drivers or new drivers. I am looking for a person who is caring and understanding in helping me out. Not some voice assistant who sends you to a lost web page that provides nothing of service.
your driver yesterday treated my 81 yr old Mom like crap. I have filed several complaints for elder abuse yet not one person will call me back from your company. I will have this man put in jail but the detective needs his personal info like a tag number. Make and model and address All I have is a first name and photo. Ernest……this is my 10th attempt to get this info since yesterday. Very bad customer service I will have detective get in touch if you don’t call me today 770294xxxx
Call to get a price for a ride never got a ride I was only checking prices and got charged15,99 and id like to get
money back
On 2-3-2022, at 2:30 am I on line for a lift ride after trying ten time to but the right pickupaddress down I gave up it kept putting some other address down then after I gave I found that they c Hargett me got the ride of 19 dollars and q5 cents. I need to know why this happen it wasn’t m u felt
I meet driver requirements but nobody cares to actually LOOK at background check from Checkr and see I passed driver requirements. HELP TALK WITH HUMAN instead of some computer generated response. 602-918-xxxx
I had two scheduled airport rides early this Saturday morning. I started towards the pickup sites five minutes early on both occasions and turned on the app when prompted by Lyft. I never got either ride. When I contacted support at 8:52 am they never got back to me and I recontacted at 10:29 am and they finally gave me a nonsense response. Driving to a pick up and not getting it costs me money and time. I would think I would get a response quicker just out of courtesy!
My Lyft driver had a accident on route to are destination it took a couple days I’m in pain I wish I wasn’t but I am what do I do
Tammie Alexander
Jan 25, 2022, 4:28 PM CST
Tammie Alexander
Jan 25, 2022, 4:15 PM CST
Ms Georgia my name is Tammie Alexander. That driver is totally not telling you the truth and it’s not for you to take money from me before you know what happen your drive is very violent and very rude there’s know way I could of damage is car I was in the back seat this man is a very angry-person he attack me because all I said is he went the long way he started yelling at me and told him to stop yelling at me he scared me yelling telling me to get out I open the door and got out and walk away he turns around as I was entering the pawn shop he start yelling out the window saying and I told him he is crazy and I was going to report him a lady comes in to ware I was and tells me that he was parked waiting on me and be carful when I went out he jumps out his car rushing toward me and threw a bottle at me and hit me I called the police and made a report. There’s know way I did that to his car and to take my money is so very wrong I didn’t do that to his car there is cameras all over that place my attorney will be handling this situation I’m already a victim of domestic and he attack me hit me with a bottle waited for me to come of the pawn shop to attack me
A rider has filed a civil lawsuit against Lyft and myself for negligence….$75k each. Please contact me immediately. (970) 379-xxxx
I am a Lyft driver. I was stuck over 8 hours in the snow storm on January 3. While trying to get the passenger home, my app shut down saying I had driven over 12 hours. I have contacted the help line many times the past week, but to no avail. I have not been paid for the ride. I had to drive 286 miles one way.
Mr.Logan I been unsuccessful with your app and representatives here is one of many letters absent to the lyft dept.
The longer you take to call his cell phone, the longer it will be to get it back, today is the 4th day, you making me miss work waiting. He is your driver independent or not, you can contact him. Contact him now, call his phone, & give him my info, or you get me his, call him & ask if its alright I call, by you@lyft worrying about if he is driving, my chances of me getting my phone back will be slim, please call him now because tomorrow you’re gonna say the same thing. 4days of you not contacting this driver is absurd, he is getting paid by you@lyft, please stop give me a problem, I already missed xmas holiday on the count of you@lyft being difficult to contact you&driver, unlike the app says. How are you sending codes to a lost phone& why you@lyft didn’t figure that out for lost phones, in a driver car. Your app is misleading & I demand your assistance now. Please provide office Corp. company phone& management, I need my phone now, this is an emergency that I need you to act on now, the day, 4th day, is about to be over, I been contacting you@lyft the moment driver pulled off, & didn’t see me waving him back, all on account of you@lyft unable to be contacted, please dont make me send all bad review & stop using your service on account of being unreliable. It is 2pm, I been trying to contact you, to contact him, for every minute on the hour& this is ridiculous, please, for the sake of my job&kids, get my phone.
This is the letter I been sending to your customer support team @Nicole she insist not giving me driver cell phone # so I can call, & she is not calling him herself becuz had she called, I would have my phone. I missed the whole xmas holiday, & it looks as if I will miss new year celebrations w/o my phone. My phone has recent viable info not yet stored. Can you please help me contact this driver, I’m sure he has been working without contact from you@lyft.
Really that hard to call Mr. Abubakar? Do I really need a different customer support representive everyday? How are you@lyft trying to help me get my phone back?
The longer you take to call his cell phone, the longer it will be to get it back, today is the 4th day, you making me miss work waiting. He is your driver independent or not, you can contact him. Contact him now, call his phone, & give him my info, or you get me his, call him & ask if its alright I call, by you@lyft worrying about if he is driving, my chances of me getting my phone back will be slim, please call him now because tomorrow you’re gonna say the same thing. 4days of you not contacting this driver is absurd, he is getting paid by you@lyft, please stop give me a problem, I already missed xmas holiday on the count of you@lyft being difficult to contact you&driver, unlike the app says. How are you sending codes to a lost phone& why you@lyft didn’t figure that out for lost phones, in a driver car. Your app is misleading & I demand your assistance now. Please provide office Corp. company phone& management, I need my phone now, this is an emergency that I need you to act on now, the day, 4th day, is about to be over, I been contacting you@lyft the moment driver pulled off, & didn’t see me waving him back, all on account of you@lyft unable to be contacted, please dont make me send all bad review & stop using your service on account of being unreliable. It is 2pm, I been trying to contact you, to contact him, for every minute on the hour& this is ridiculous, please, for the sake of my job&kids, get my phone.
This is the letter I been sending to your customer support team @Nicole she insist not giving me driver cell phone # so I can call, & she is not calling him herself becuz had she called, I would have my phone. I missed the whole xmas holiday, & it looks as if I will miss new year celebrations w/o my phone. My phone has recent viable info not yet stored. Can you please help me contact this driver, I’m sure he has been working without contact from you@lyft.
My name is Robert rickerd I’m a handicap driver I was deactivated I feel that I did nothing wrong i no that riders lie to get free rides an hurts the drivers please look into my case I miss helping out my community I can’t hold a regular job becouse of my back issues
Lyft driver maung blue toyota camry took my husband to his first location and abandoned him there and his belongings were still in the car as the lyft driver abandoned him tried to contact him he hung up on me and never answered again this is so unprofessional and still recieved his pay for a ride that was not completed please reach me at 980310xxxx this is not right at all.
Someone stole my Debit card information and used it with Lyft to open an unauthorized account. This person used my funds and I am requesting a refund and to close the account. A Denver Police report was made 12-07-21 and My bank has been made aware of the unauthorized use of my funds.
I need a supervisor to call me regarding a incident with a Lyft driver in hurst Texas
I am a Lyft driver. I’ve been in contact with the Lyft Support team for the last three days about three rides that don’t show up on my app. Dec. 1 and early morning Dec 2 .Early this morning I spent three hours in which no one would directly address this problem including a request for a contact to your legal department.
Hi, for reason lyft has deactived my account, after transported 156 costumers in 7 days, under the pretext that there are customercomplaind. Ok, lyft refuses to pay me the sum of $2500 guaranteed, after transported 140 clientsaccording to what is written in the contract. Why the refeerer received $750 and me nothing! How are going to take a customer who is 15 miles in 15 minutes in town, where the speed limit is 15mph where there place are school, 25mph and 35mph in certain areas. For only 1 week, I do not know, if you know Newark airport, where the entrance to drop off, and pick up the customer is not easly with a level 1,2,3, of departure and arrival, and exit is very difficult whith a lots of interchang where if make a mistake to get out, get nyc, whit other cities, take the tunnels and GWB, where the traffic is not easy. When you make a midtake you go Elswhere for new lyth driver whitout experiance. Juste 10 days, is not to much to know the system. the driver must be careful to avoid to get the moving ticket whit the police officer when you have a customers in car. I’ am waitting the answer from you how com I’m get my $2500. Thank-you.
From driver Dietahin Bonfils
They’re not helpful They’re driver literally took my wallet and iPhone.
Lyft charged me a $5.00 tip for a $9.99 ride that I never made. Charged me $14.99! I did make the ride on 12/1/2021 but I did not tip the driver and now I cannot get them to get a refund!
Over a week ago I reported a issue that I have had with your company and I’ve yet have heard anything .
How do I change my card number with lyft
I was terminated by Lyft last year a Month after recovering from Covid 19. At the same time I informed Lyft of being Hacked. Your company went public and during the hacking that other driver or drivers did unknown things under my account which gave me false statements and false reporting’s. Also some how Val at the Miami Lyft Hub put a false claim against me and I would like to see my reports and would like to get them corrected, because I offered to show video recordings which Val had blocked along with Lyft support teams blocking to view as well to support my defense at the time. I wish to get a full reporting of all the statements against me that happened from a hacked account and under a different driver.
I am discharged from the hospital and waiting for my ride Jodie hose and she called but she didn’t say anything I kept saying hello hello I couldn’t hear her I tried calling but she didn’t answer her voice mail box is full u have a shiny service
I have been trying for months to access a Citibike. I have been a member since it began and my account is fully paid up. My fob won’t work and scanning results in a message that “ your Lyft account has been suspended”. I have contacted lyft support multiple times and they have not fixed the problem. My fob is 880xxxx
My phone is 973 951 xxxx
Please help
Requesting for my performance certification as a driver in Lyft for the purpose of presenting it to DMV Driver Safety office as support document. I was unfairly treated suspending my driving privilege on the ground of lack in skil without giving a 30 days allowance to adjust as stated in one of the DMV regulation. Thank you for your support. My email robertguxxxx @icloud.com
My name is Dana Brown three weeks ago I purchased a Lyft gift card for $25, I sent proof of purchase and spoke to someone via chat multiple times! Originally I wanted to get it fixed but now I feel as though you stole my money! I don’t like Uber but their customer service is awesome, I have 66 rides with you and I’m being forced to beg for help!! Please give me my $25 back ASAP. I’ve told my family how terrible I’ve been treated!!!!!!!!
Your Lyft driver used my v
Credit without permission. It was denied when I tried to use it but now I have numerous charges on it for more than 150.00 and at the same time using my other credit card for more than that amount and I have not gotten my latest bill. I would appreciative if you would check into this.
I completed a ride this morning and was not able to hit the arrival button due to lyft sever was not working the passenger Tessa had to give ne directions to their location. When I got ready to pull from the dropped off location your app started to work.
Also I am not getting the bonus that are guaranteed to the driver your customer online are rude and disrespectful
I worked and completed my trip I completed the ride challenges I want my money
do you have driver name Kevin J Zabala -Ortiz Employed as on of your drivers in New Jersey on May 17 ,2021
This morning a lyft driver,hired by our insurance company to bring my boyfriend to the hospital,said he did not have to tell my boyfriend who had an appointment at 10am,that he(the Lyft driver) had arrived. The driver sat outside and luckily we looked out our window to see a car we did not recognize. We do not use Lyft. We were given no notice from the driver. Before,we had received notice from other drivers as to the name and the color and we were given a time frame. This driver gave my boyfriend nothing. Apparently the car smelled like smoke,and the driver arrived twenty minutes late. My boyfriend has a pacemaker for crying out loud. Like I said,we do not use lyft. Maybe this company needs to refresh their drivers on everything. The Jose guy driving a tan car from CT with a plate number AN 11326 said he did not have to say anything about picking up customers and he knew we did not have the app. Oh and trying to get ahold of someone to tell this to when you do not have a LYFT account is insane. I don’t drive. My medical insurance uses your company. Why have smokers as drivers drive people with asthma or pacemakers to doctors or hospitals. And also why even work with medical insurance companies and drive people who can not drive if you won’t tell them you are here. What if we were elderly?
I lost my keys!
Thank you for your fine ride share app.Just wondering about streak bonuses and weekly bonuses.I was made aware by a veteran driver that I qualified for streak bonus and weekly bonus.Even the computer would tell me I’ve made streak bonuses.However I saw that I received no weekly bonus or streak bonuses.Can you help me understand why? Thank you for your assistance.
Thank you for being a fine ride share company.It was a nice experience working with Lyft as a driver but I felt I was mishandled and treated unfairly by the staff.Ive rented cars many times before and with Lyft I experienced mishandling and neglect.When picking up and dropping off a car,I would think there should be a documented record of what shape the car is in,gas,damages,mileage and all other important information.I never had anyone do anything like that.I was just told everything is fine and not to worry about anything.Also quoted a price that was much lower than my final bill.I asked for documents and a receipt but was told that I don’t need it.I also had a security deposit.However the person told me to not worry and just have a nice day.I thought this was strange because I’ve always had a receipt and information about my rental on a document from any other rental company.However I have never dealt with a company like Lyft.I appreciate any feedback you can give me and hope to get back to driving with you soon.Have a nice day!
I am applying for disability ins. Please send my weekly pay and starting date PLEASE.
I am a Lyft Driver. My name is Stephen Sapp. I have been trying for several days now to upload my current insurance information. Your prompts are not letting me do this. My phone number and email address are 214448xxxx, jxxxxx @yahoo.com. Please contact me ASAP about this. I am trying to get back on the road!!!
I’ve been trying to get assistance with a pin # on a gift card that I can’t read. It took a few hours but I received the pin but to the wrong card. I purchased one for 50$ can’t read pin so I went and purchased a 2nd one for 40$. They gave me pin to wrong card. Since 1pm September 19,2021 I’ve been pushed to about 6 different representatives still with no answer to my question. It is now 2:32am September 20,2021. I’m not asking for anything free I just want MY 50$ credited to my Lyft acct. I had to figure a way home from work at midnight because I had no money to purchase another card. Needless to say I am very angry. I don’t want nothing other than what is mine.
Tammie sablick
There is a software bug in the Lyft driver app which is affecting my income. Very random. The help desk will not escalate the issue. Please help. I enjoy driving… but not for free.
Your customer service did not address my issue. They didn’t discuss anything that I wrote. I asked them to please call me about this issue, and they did not. The Lyft service was non existent in Fairbanks, Alaska, in which I tried several times and no drivers were available. I requested that ride for more than an hour before something popped up later as a taker, which I canceled as soon as I saw it pop up. I dispute the charge, which I had canceled. I also ask that you call me.
Second time I have not Been picked up left stranded unable to make my appointment one time unable to get home this is not a responsible company apparently they do what they want With no consequence hurting people shameful
I had a two stop ride my driver ended my ride early with out letting me know and took off with my purse I have called the driver and he didn’t want to bring me my purse back where he left me so he asked when I will be home and I said I will meet you back where you picked me up from now I’m back home and I called him now he is all the way downtown now I have to miss work because he want to take his time bringing me my purse. I want to be refunded for the ride and the other ride I had to take just to come back this whole situation is crazy the drivers should not be able to just cancel your ride without letting you know
My wife & I had a Lyft ride yesterday with Driver Sekor who dropped us off & in about 10 minutes returned with my pack of credit cards. This act of honesty beyond the norm deserves a resounding acknowledgment & reward ( which I added as a large tip).
I had attempted to at a comment earlier however site closed on me.
Reference: 7/19/21-ride to 83td st Manhattan
I got a Lyft on 7/15 to airport charged 36.81 not disputed. On 7/18 coming home got a Lyft quoted 29.87,when getting in car driver told me to put in address again then charged 142 .00 .when trying to dispute asked to put in card info charged another 112.00 yesterday Please can someone help me .
A van marked Lyft Skooters parked outside of Highland Lofts condominiums, 1925 W. 32nd Ave. Denver, Colorado 80211. The men were tromping across the landscaping and laid a dolly directly on tall grasses, breaking them. When I asked the 2 men to be careful of the landscaping, he said, ‘they are weeds’ and continued to argue with me for several minutes then drove away.
You are a good company and your employees or sub contractors should be trained to be respectful of private property and property owners.
Sheila Porter
President, Highlanf Lofts HOA
How safe is it to ride with lyft? I mean are the drivers checked well for safety purposes, in order to insure the safety of the riders. Secondly, do all drivers’ cars have an ID to make it easier for riders to identify the correct car correctly?
As a driver I am really trying to understand this ridiculous policy lyft has instituted that denies a rider a cancellation fee if there arrival time is 5 minutes pass eta. Trying to figure out whose best interest was in mind with this policy. It obviously is not the driver. I took a call and drive 15 miles in another county to pick up a passenger. I was stuck in traffic due to hgwy construction. Something I have absolutely no control over right along with accidents or inclement weather which will cause traffic delays. Passenger calls and asks me to cancel.the ride because he has decided to drive and doesn’t want to pay a 6dollar cancellation fee. Really? Gas is 3dollars a gallon and I get nothing because my arrival time was 5 minutes pass era and I am stuck in traffic on I75???? That is a total insult to drivers out here trying to make money to feed their families during a pandemic that is still raging. I am highly disappointed with this policy because it is totally unfair to the driver. You penalize us for circumstances out if our control?? Whoever created this policy is an idiot. Drivers should never be punished for things they cant control. You really need to change it or explain to me the fairness?? How would you feel if that had happened to you and you had to drive 15 miles back to macon??? Only to have a rep tell you the best thing to do is log out and log back in. Please advise.
My account bank account has been charge 10 times in 2 days for charges that are not valid. One for a annual membership of $199 that I didn’t ask for. Canceled my card but how do I get my money back???
Hello. My friend’s Lyft account is suspended due to a driver complaining about us. During our ride, we were being silly and asked if any of this offended him. He said it takes a lot to offend him. Next day he reports us and my friend’s account is suspended? That is bull.
I was billed $50 when i used a link through my doctors office wow can i get my money back and you bill correct so i can eat
Good morning!
I just want to register my disappointment with you guys this morning!
I requested for a driver this morning, 7/15/21, at about 4.56am, and for almost 30 minutes, two different drivers were changed.
A third one finally arrived to pick at a time I was expected at work!
I therefore, found myself late to work!
I must tell you guys the truth, I am seriously and highly disappointed with Lyft!!!
Whoever calls for a driver at that hour of the day, must have an important place to go!
This, definitely, isn’t the way to do business, please!
Still considering what next action to take!
Thanks.
What model car picked me up and dropped off at home on 06/30/21
I would like to increase my fare minimum to $10 due to gas increases plus wage and demand.
My account was charged twice
July 11th I took your Lyft ride from the airport. The car stalled a few times in traffic and finally stopped turning over. We had to call another of your Lyft drivers. We were charged full price for the first Lyft ride. Thus is not right. Why is it so hard to get help with you guys? We did nothing wrong! Yet we have been so inconvenienced.
I have a major complaint , it feels impossible to make a police report against a passenger that viciously attacked me on Sunday July 11th,!I need your Help! Police sent seem to care ! I was attacked days ago, and yet police have hmyet allowed me to make a police report! Please help, The attacker could have possibly already made a false report on me. And its crucial I get on MY report! I need Help! 847 344 xxxx
How come every time I book a Lyft and Lyft can’t find anybody to give me a ride it holds my money and is pending in my account ?Now I can’t afford to get another Lyft because my money is pending and I only had $20 on my account and now I’m late to work and I’m very upset
On 7/09/21 I was temp authorized $29.84 at 3:13, second temp authorized charge was at 5:15 for $21.98, third temp authorized was at 7:15 for $30.70. I took 1 (one) ride. Release my funds!
It has been over 3 weeks since I had my vehicle inspected. I have not heard back, except to complete my application. I’ve completed everything I was asked to. Today it said to add my new driver’s license. I tried to do so the app skips over it and will not accept my picture. There’s something going on with your app. My email is goosexxxxxxx @yahoo.com, telephone number 219-331-xxxx I would appreciate it call back or an email. Or fix your app to let this go forward. I already drive for Amazon flex and that took exactly 3 days to get approved. Your process is not very good!!!!!
I’m waiting for my app to approve my vehicle to drive what is the hold up?charleshoxxxxxx @gmail.com.
Someone is using my credit card for Lyft and my bank has cancelled my card and it’s still being tried. Why do I have an account with Lyft? Please let me know why this is happening to me. I have never used Lyft so how does this happen.
Hello I just send you a message please keep it confidential I don’t want to be published thanks Raymond castaldi
In Charlotte NC at the waiting lot at the airport there is a group of Lyft drivers they know how to reject rides that they don’t want by double click on the app then they make the screen disappear somehow the Lyft app don’t recognize this trick it’s not fair for others drivers they get all the bad trips I am not a Lyft driver but Uber other drivers they told me to Text and let’s you know Hope you fix this dishonest riders thank you
I been trying to get lyft to apply my lyftbgift card since may 31 st 2021. Nothing is getting done to resolve the issue. What is an honest and correct lyft email address. I’ve sent attachmenst and nothing is getting done to correct it. Lyft is showing consumer fraud by not resolving this issue . What’s good Ema address . My Ema is bkellexxxx @gmail.com please help to avoid legal action against lyft
I am awaiting a response on the status of my driver account. It was deactivated after 3 rides. I was told I would be contacted by a special agent but haven’t heard anything. Please help. Willie Coleman 773-712 xxxx THANK YOU KINDLY
I am on the board of a program in Howard Co MD called HEHHC, help end homelessness. Women in our program and head of household with children, use Lyft A LOT. We try to help them with rides work but they use Lyft various times a week. Is there any kind of card or discount they can obtain to help to mitigate the burden to their very thin resources? These are low paying jobs and their Lyft ride often costs 2 or more hours of their meager work hours day. Any help would be wonderful!!
I did not order a Lyft request. I am being scammed
I scheduled a Lyft ride on Saturday and I got charged on my card for almost $12 I want my money back and my ride didn’t show up for today at 9:30
We have decided to opt out of using lyft without using lyft ever. We wanted to use them over über but, unfortunately their customer service is nearly impossible to reach. And when you try to create and account and you try to log in it tells you to put in a code. A code sent to the phone then it told my husband to put in his DL #… why? I have no clue he’s not a driver he’s a rider. So he does then it says invalid DL # well of course it’s invalid he’s not a driver for you. I created an account I not once had to put in my DL #. So I created an acct on my phone just to get some customer service to figure out his problem. And you guys just tell us because the acct I’m having issues with isn’t my acct that you can’t help. Of course it’s not my acct I can log into my acct my husband is trying to create his acct. And it won’t let him and I kept getting the same response we can’t help you if it’s not your acct. Well I’m sorry maybe the person’s who phone number was once my husbands changed his phone number and my husband maybe of got their number but my husband says he doesn’t remember ever creating a lyft acct. So why would he have to put in his DL #? It should be just as easy as mine was to create right? Anyways getting this issue solved was impossible! My husband is in Germany now and when he gets back I have to some how find him a ride home because uber their are usually no cars near us and we’ll he can’t log into lyft because your customer service is terrible.
I’m having a problem receiving my flat fee rate.
I still have not received refund for ride I didn’t get July 8. 53.99 was being held. Now it doesn’t show on my bank account . The money is not on my card. I have done business with Lyft and because I have complained about service I’m getting negative energy and my money has not been refunded. You haven’t called me or emailed me. Why? I don’t have money to throw away. Name on card is Cindy L Ingram card ends in xxxx Bank of America. I’d appreciate a resonse. I appreciate your service but I definitely don’t appreciate a hard time over my funds.
I have been trying to contact the Lyft driver and I haven’t gotten a response since yesterday I left my wallet and money in the back seat of Jose car
How donI get my previous application pulled to become a Lyft driver?
How donI get my previous application pulled to become a Lyft driver
I’d appreciate a call back from your office to discuss my complaint. 61658xxxxx Cindy Ingram.
My Wife Passed Away 3 Months Ago. I am being transferred to a Nursing Home.. We have a Lyft Account with a $ 100 Dollars Gift Card on it. We won’t be using Lyft anymore. Would you please be kind enough to allow me a Refund ?
Thank you
Paul Arouesty
paulaaroxxxxx @gmail.com
I texted yesterday. Been trying this morning to contact a real human, haven’t been able to. I disputed cancellation fee due to no call to let me know you were on your way. Driver definitely called me though to let me know they’d been out there supposedly longer than they were supposed to have been. I see five dollars has been removed from my account. That’s wrong. So can you put the total of the ride back on my card ASAP why do I have to wait?
I requested ride twice today. Both times I was not informed that driver was on the way and I always am informed . Not today. the second time the driver came they left and I’m being charged $5 and I did not receive notice once again that they were on the way and I’m always informed of that . Confirm me that she’d been out there for the limited amount of time so she was canceling the ride and leaving. She was rude she hung up hung up on me and I told her that I always get noticed that the driver is going to arrive before they get there so that I can be ready and I wasn’t informed. I’m disputing the $5 and I would like the amount you took put back on my card ASAP for auth hold and cancellation fee. I will be calling lyft tomorrow thank you.
I need to speak to someone about charges to my credit card that was not authorized
I am a Lyft driver in Lafayette Louisiana. I would like to know how to list my daughter as my emergency contact. Would someone please tell me how I can do this?
Hi, I am driver for Lyft and recently noticed I have not been receiving any tips even when passengers told me they would tip. At first I just figured they simply were not doing as they said, but then I personally witnessed a passenger leave a tip on the app and I still did not receive it. After contacting customer support the rep confirmed that I was tipped and that it may take 72 hours to go through. It has been more than that now and I still did not receive this tip.
This seems like a pretty serious issue to me if drivers are not getting the tips they earn. Id appreciate it if this issue was looked into thoroughly and someone could get back to me and explain what is going on.
Thanks in Advance
I’ve sent 34 emails with no response. I purchased a lyft gift card and you won’t apply it. Call me at 815 905 xxxx. I’m brad
I have a Lexus 2004 RX330 in great shape can I use it
I lost my car keys. I have text before and Noone got back to me.
ON JULY 5 I WAS CHARGED 51.13 FROM WORK TO HOME WHICH IS ALWAYS $22.78 CUSTOMER SUPPORT STATES THIS CHARGES ARE CORRECT IM NOT ABLE TO SPEAK TO A LIVE CUSTOMER SERVICE AGENT I NEED THE CORRECT CHARGES
I was referred to drive with Lyft by carl12600. I used his referral code to sign up. I completed the 120 rides asked to qualify for the bonus and guaranteed amount. He didn’t receive his $700 for referring me and I didn’t receive my $1600 guaranteed amount. Can you please correct this?
Hey There!
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If right now is not a good time for a social media collaboration then maybe we can reconnect when you are ready. We cannot guarantee that our rates will be the same as both of our social media accounts are growing rapidly.
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I would just like to say I don’t understand how you can run a business and expect to get good feedback when on cannot get things resolved. Yesterday the 3rd of July I had a scheduled ride with Lyft (which was my usual route,which costs me between 17 and 20 dollars well yesterday for some unknown reason I was charged $45.00. Can someone please help me resolve this, I have tried countless times to try and get thus resolved but to no avail. Please Help.
I requested a lyft for 250 Cambridge Street Boston ma to 8 Eunice street Dorchester and it says he has arrived so I go outside i have 5 bags and its raining. There is no driver. I contact him he says his 10 minutes ago he went to a different address not the one provided. He doesn’t help me with bags. I get to the corner or my street and he telling me this is where he is dropping me off. After 5 minutes he finally drops me off. Where is it I gave 2 addresses and he has a GPS . Why did he go the wrong address then didn’t want to drop me off at my destination. I pay a extra 20 a month and I tip my drivers .why is this happening. At r his point after today I’m taking my account elsewhere.
Hello my name is Dorian Dune. I have been driving for lyft a little over 2 years now. I recently had to update my insurance and registration. I am being very cooperative with all request made from support. I unsure why I am being treated like this. I don’t understand why, so far. Its taking 5 support members to help me. I’ve been passed back and forth all day. I’ve been waiting now for a half an hour because what I don’t know. They will not end the chat so I can get help from someone who can help me. If there is a problem that I don’t know about I feel that someone should let me know instead of treating me like this. Please help thank you
I have three charges and I have never used Lyft one time in my life! Tried calling customer service number and just got a recording. Tried chat but they sent me to just ask. I don’t feel I should have to go through a third party If Lyft can’t help me it makes my decision easier to continue using Uber. Please contact me @(843)333-xxxx
My is Kimberly Garvin I have a issue with Lyft I’m not a member and I DO NOT HAVE A APP but I a have a unauthorized charge on bank account from Lyft for 46.83. I’m very upset about this. I need someone to explain this to me. I have never used Lyft.
Need my phone update causes lyft don’t recognize my new number when a customer needs to contact me
I’ve been trying to get someone to respond to my numerous requests but til this day no response. I have 2 of your bikes in front of my house for over a year now. I’m tired of trying to get YOUR company to come pick them up so I have loaded them up in my truck and if you do not come today I will take them to the closes Bart station. Someone will use them there. xx Emerald court. SSF 94080
This is advertised as phone #.
Please have person phone me 346 424 xxxx.
Is there anyway you can give me an estimate cost from Eugene Oregon airport to Portland oregon
On 6/28/21 My credit card was carded for $79.69 for a ride I never requested or receive a ride. On 6/29/21 a pending charge of $85.74 for another ride I didn’t request or receive. I have disputed the $79.69 with my credit card company Affinity Plus and if the pending charge of $85.74 are not reversed, I will be dispute that charge as well. I would like you to correct this error as soon as possible. My phone number is 218-599-xxxx, please leave a message and I’ll return the call.
I was unfairly charged a damage fee of $80. I was accused by my driver of a gum stain that was not done by my riders. The driver could not provide video. There was only a photoshopped picture claimed as evidence. I am greatly disappointed in the representation of this company. Please correct this false accusation and refund my bank account of the existing charge. Thank you.
Dear Sir,
I am a 6 day Lyft passenger for yrs and a senior. I am requesting consideration for a discount for my rides. Thank you
I have a pin issue with a lyft card I bought for $75. I scratched off the pin, but can’t read it. I have been contacting support for 2 days now with no help yet. I really need to redeem or exchange my gift card asap but can’t without verifying the balance
I’m still waiting for someone from Lyft to get in touch with me about a unauthorized charge on my card. I don’t even use Lyft. I don’t even have a app for Lyft.
I cannot delete expired charge cards from profile to add new ones. The result is Uber gets all our business
I was not dropped off at 1075 Broadway. When I take a cab I pay for, I expect to be dropped off at the address I stipulate, not at a different address, in front of a security gate, where cars come and go, in the rain. That what your service provides dropping people off anywhere, in which I believe 331 broadway is the address he put into the system. then you are compromising customer’s safety, and not providing a service, your company advertise NOT only did I not get dropped off, the address I paid 89 dollars for, but I was also verbally assaulted, disrespected, and was told to get out of one of your drivers’ cars, and I had to have someone pick me up to take me to the designated address I stipulated on the Lyft app. 331 broadway was not the address I was going to. I want my money back. your company cannot be that greedy for a percentage of that ride and customer safety was compromised in and out of the vehicle. I don’t get it. I am furious and appalled at how you and the staff are handling the matter. The fact you are using the ride was completed, and it was completed as long as he dropped me off anywhere on broadway Pleasantville is ridiculous, that is not enough for no refund. I put 1075 Broadway Pleasantville, not 331 broadway. I will call, email, message I will even visit the headquarters until my money for that ridiculous service is put back onto my card and that is just the bottom line. And please stop patronizing my horrible experience with your driver and turn around and do not hold him accountable for it.
Why are drivers no longer receiving payment for the travel time to the pickup location? This accounts for 30-40% of my gas expenses.
I have NEVER been more frustrated trying to cancel an account in my life!
How do I cancel it? I’m holding you responsible for the comtinuing fraud that is occurring on my account that you make IMPOSSIBLE to resolve.
Need to contact Lyft attorney regarding pending case
We should get the 3 ride bonuses every week…working a whole week just on regular rides is really not worth the time..those bonuses help out alot with gas and other misc things..i love driving but lyft has to keep us interested …i appreciate the 12 15 and 18 bonus..makes me want to drive more…
Random background check got me unable to work after driving for lyft for 5 years. The background check started a month ago. Terrible way to treat drivers who look to lyft as their main income. This needs to be fixed.
Hello somebody’s been using my Lyft account without my permission I want to delete my account
I’m a 5 star driver with earnings of 12-1400 weekly rented a car in the flex drive program it was a electric car Kia nitro
I missed a maintenance appt. I have supporting documents to explain why also I put my own money into the car replaced tires and light bulbs and window washers
Because I missed my appointment they took my car and now refuse to give me another according to Kia their should not be maintenance needed no more than 3 times a year. Can you please help I have bills to pay I need a car due to a separation my ability to buy a car is not good right now the Denver hub refused to help.
I keep getting receipts for Lyft rides that I did not take. Someone is using my email address illegally. The number on the website just hangs up on you after a bunch of prerecorded messages are played so can’t contact anyone at Lyft to complain.
I keep getting receipts for Lyft rides that I did not take. Someone is using my email address illegally. The number on the website just hangs up on you after a bunch of prerecorded messages are played so can’t contact anyone at Lyft to complain.
Want to update my number to my account to my new is 678 358 xxxx
I had a bad experience with a driver June 15, 2021. I got a 5 dollar credit due to bad experience I had with driver. I go to schedule a Lyft ride today for the same place that I was brought back from with the Lyft driver and I noticed that the price is $5 higher why is that? Normally $7.99 from June 15th to now $13.71 I believe. I’m not satisfied with his behavior and how you handled it Thanks, have a great night. PS a full refund would have been appropriate. Hope you discussed matter with driver and how he could face prosecution. Look forward to doing business with you.
I was a new driver and under the impression that I will get $1000 bonus if I completed 5 rides on 06/19 which I did and now lefty is telling me that it had to be done by 12.20pm which I was not aware I did my late night since it was my first time driving in the bay and I wanted to get accustomed to the road why can’t you make an exception for means give the bonus I don’t want to continue driving if this is not possible thank you
You suspended a driver for a false accusation and didn’t even get the complaining rider to respond. 4K + rides and 5 stars with no complaints.now we need a lawyer to attack these false accusations
I am being charged for lyft rides that I did not make. I want these charges removed. I need someone to call me ASAP at 443-692-xxxx before I tell my bank to stop all charges!
Hello I am making a complaint about your services Yesterday June 24th 2021 I was picked up at Lowe’s in Columbus, Ohio on East broad street about 12:35 who try to attempt to take $80 Is twice out of my account and my bank PNC is in form of this proof. Please have someone call me at 614966xxxx. As soon as possible if I do not hear from anyone today I will be calling the police and making a full complaint and investigation of this activity.
I am a Lyft driver and need help. Lyft makes it to hard to contact anyone.Today on one trip I was sent on two circles that had nothing to do with my final destination. another day I had a one star rating from a customer because I had trouble navigating because the screen went blank. I think that is Lyft’s responsibility not my. I got penalized for it. Lyft has also given the wrong address numbers on destinations please be more careful.
The last three or four times that I caught a lift you guys come back and overcharge me you tell me it’s going to cost me one thing and then you come back and charge me double look back over my profile y’all guys don’t charge me double three or four times I let it slide the first couple times but I need my money back a $16 trip y’all just charge my card double I need someone to call me not talking to a machine I need a human being a person a human to please give me a call 910-305-3822 please have a live person to call me y’all have took so much money from me I need to speak to someone why should it take 12 to 24 hours for someone to call me back when it didn’t take 12 to 24 hours for you to take my money because what they said to me whenever I made the complaint they say they look and they don’t see it but it’s clearly show that you guys went back and charge on my card
The last three or four times that I caught a lift you guys come back and overcharge me you tell me it’s going to cost me one thing and then you come back and charge me double look back over my profile y’all guys don’t charge me double three or four times I let it slide the first couple times but I need my money back a $16 trip y’all just charge my card double I need someone to call me not talking to a machine I need a human being a person a human to please give me a call 910-305-xxxx please have a live person to call me y’all have took so much money from me I need to speak to someone
Dear Lyft: To whom it may concern: There is a woman who works for company as driver in fort lauderdale flordia. who is now under going a priviate investigation with Broward sherffis department and fort lauderdale Police department. for illegal purposes such as drug deliveries and stalking and haressment.
she drives a 4 door GRAY/SILVER Chevy tag # is NMS V41 and her address is 437 or 431 NW 9th Ave. fort lauderdale, Fla.33311 just to let you know and she also uses drugs too.
Someone is using MY DEBIT CARD INFO to ride all night..ON ME & I WANT IT TO STOP!!
I’m beginning to be dissatisfied with the lyft company. I’m also checking into goggle for the issues I’m having with the lyft app order/requesting a ride. I dont know it its the app,goggle, or lyft staff. When I attempt to request and confirm the ride, either the location, and/or price change. I submit a comment after the ride is completed and nothing has happened to resolve the issue. Please put yourself in my shoes or think of a relative going through this issue. It’s very frustrating
I received two $100.00 Lyft gift cards from a friend on 6/10/21. Never used them once. When Itried to use them I get a respond that I already used them. And all I getting now is the run around and bot like answers that are trying to ignore what I am talking about.
Hello my name is Tiffany Roark and I have filled out the application and I finally received my background report back and it said that im under consider and when I looked that up that explains that I need to contact Lyft directly and so thats what I am doing is contacting you to see if you can please give me a direct answer on the result of my application. I am Very interested in becoming a Lyft Driver and I hope you can give me a chance to show you that I have become a better, and more responsible, and productive member of society. I have grown and matured and changed over the years im asking you for a chance to show you that you can trust and believe in me. If you will please contact me back soon with your decision thanks.. 937-418-xxxx
My wife had a charge show up on Bank statement for June 14th and she did not authorize it 142.82
My wife had a charge show up on Bank statement for June 14th and she did authorize it 142.82
To whom this may concern,
I would like to request a refund for and over charge. I was charged $128.91. However, I did not book this lfyt. I booked the $46.94 lfyt. The driver I requested did not show. I received a other driver. I did not request. I would like to talk to someone at your Corp. office.
My Lyft driver picked me up from a location in Queens to take me home in Brooklyn. However, I was taken elsewhere, that was 20 mins away from my home, and my fee ended up being $84! I noticed that the driver was fiddling with his app before he drove off to take me home. I asked him if everything was ok and he said yes. I am mentioning this because I thought it has being odd at the time. However, I don’t know whether fiddling with his app was what caused the driver to take me to the wrong destination, because all I know is that I did not request the destination I was taken to and would like a refund. I would appreciate your assistance in this matter.
Thank you.
Hello,
I am a lyft driver and I an very tired of the issue I have which no one can solve despite that is easy .
I cant pick up in Maryland for no reason. The customer support sometimes telling me I have to apply for TNO license sometimes that I need to give my consent to lyft…… and all the steps are followed by me but still no result
I spent hours and hours and lost valuable time and money and I asked that a Lyft supervisor takes my issue in hand by no result.
I’m waiting for my lyft cost me 51 dollars where is it damn
How much is a no show fee
I applied to become a Lyft driver and was turned down because of something on my background check on the federal search reported by Checkr. The report summary instead of saying clear or complete said consider and for this I was rejected. I was entangled in a federal case and forced to sign a plea bargain agreement, I had never been in trouble with the legal system for my 58 years on this earth before this and this case i was a victim of being blackmailed and extorted from and I became a nonviolent, white collar, first time offender. I have paid my dues to society and I am trying to rebuild my life which led me to apply to become a Lyft driver. I’ve done everything I was asked in the application process and passed it all, then this one item on my background torpedoed me.
My questions here are these:
Is there an appeal process?
Can I speak to someone in person to explain the situation in a telephone call?
Are there any other remedies I can pursue to get further consideration?
I know that I would do an outstanding job being a Lyft driver and would be an asset and not a liability to Lyft. If Lyft elects not to give me further consideration I feel it is making a mistake and further punishing me for something that I have already paid and served my time for. I do not think this is the type of situation that any company would like to be brought to the public’s attention for I feel it is a form of discrimination. I will be awaiting a response from Lyft. Thank you for any consideration.
-Sam McIntosh
Hello, this complaint is in regarding a trip given on 6/ 16 ,Passengers Anthony & minor child to Macon, ga from Columbus, ga a little over 100 miles away. I waited and on the return trip ,50 miles from the drop off, I received a trip cancelation from the administration. I continued using Google maps to get them home safely and not putting them out on the car on the highway. I contacted customer service asking why haven’t I received payment with 11 hours into this trip. Each support member said about the same, let me look into it and get back to you. The last one said I would not receive anything because the trip wasn’t ended properly and she was closing the conversation. Would you please look into this matter.
Thanks
I’ve been charged 3 time for a to and from trip!!! I want my 3rd payment reimbursed immediately!!!
Iam don’t use Lyft iam don’t have application but they took a lot of money for my account
Need tax I’d number to file taxes 2019
Passed background check, got email stating will get you on the road soon. This was a week ago & have gotten no other response or email since. Checking the status of my becoming a Lyft driver.
I scheduled a ride for my covid-19 vaccine which was not supposed to charge me but they did, for the trip there & back. I contacted Lyft support for a refund & will only get a response of an offer to PAY MORE money to you for customer service. Are you kidding me? Last I heard that was free. I couldn’t get a phone # anywhere! I would like a refund d on my last trip there & back as it was for covid-19 vaccination!
I scheduled a ride for my covid-19 vaccine which was not supposed to charge me but the did, for the trip there & bac. I contacted Lyft support for a refund & will only get a response of an offer to PAY MORE money to you for customer service. Are you kidding me? Last I heard that was free. I couldn’t get a phone anywhere! I would like a refund d on my last trip there & back as it was for covid-19 vaccination!
Hello I’ve been taken off the platform for a second time for the same offense and I’m not understanding how or why this was a allowed to happen. I’ve been a driver for 6 yrs. I’ve been trying to speak wit someone but can only reach people in India who speaks little to know English and obviously don’t understand what I’m talking about and I keep getting switched Cha Cha o Cha and nev r finish them. They just stop responding..please help I’m a single parent and this is how I support my family. Thank you
Our granddaughter and her dad rode with Matthew on June 14th, 9am pick up in Minneapolis, MN. Our granddaughter had a fun ride, she still talks about the funny jokes he was telling them and made her laugh the whole ride. Thank you Matthew for the great service! It would be nice to have an option to write a compliment to the driver on the lyft app. There is an option to write a complaint so there should be an option to write a compliment. It really meant a lot to us, grama and grampa that her ride was so fun! And very appreciated!
Im having issues with the App for being a driver. I have a KIA RIo its not listed as a choice. I have a 2021 that is less than a wek old. It has no registration stickeer as of yet for me to upload it
Can’t get any help with me not understanding, a lot of reading makes it confusing.
My name is Rachel Martin and I only been with lyft for about 3 weeks max and they are already giving me problems with drivers I need a supervisor to contact me ASAP with a call back number I need to explain my issues to them over the phone not on here. Please
Saturday June 12th your driver Tuncay pick me up at denver airport put me out of the car to pick up another rider, Put me out in the street This indeed was dangerous
Saturday June 12th your driver Tuncay pick me up at denver airport put me out of the car to pick up another rider, Put me out in the street This indeed was dangerous and I see I was still charge for a ride I didn’t take u do have a video of this terrible incompetent dangerous driver you provided to me
I live in Midlothian Il, I was waiting for a lyft driver Saturday. I was waiting in Orland Hills Il. I put in for several rides no lyft driver. I want my refund back my mom does too. I waited for my lyft Saturday June 12. My mom waited Friday June 11. No lyft driver never came. I hate there is no phone number you can call to find out what is going on? Please call me 708-515-xxxx
We ordered a ride and Carole MTG0436 Mercedes Benz GLK Class accepted our ride. She then called and said she was on her way to New Braunfels and wasn’t about to go all in our area so she will be canceling our ride. We said fine I guess and waited for her to cancel. We have been waiting and cannot order another ride until SHE cancels or we will be charges $5. We aren’t paying $5 when SHE decided to accept then cancel our ride because it was inconvenient for HER. A few minutes later we text her then called to let her know she has to cancel the ride. She said ok then still nothing happened. Mind you we are still stranded needing a ride. She then calls and says she has to pull over and do it because it’s not working. Then gets all huffy because we tell her she needs to do that because we can’t order a ride until she cancels. I did not appreciate her condescending tone and snippy remarks. Like we are a bother to her when SHE accepted our ride and deeply inconvenienced US. She’s rude and I’m still stuck waiting on a ride. Something needs to be said or done about it. We are not paying her to be rude to us. She shouldn’t accept rides if she doesn’t FEEL like doing them.
I was dropped off my second customer in Maryland border with Washington DC the Lift app turned OFF automatically, then I came back to DC quickly picked up many customers after, but I lost my streak bonus $18 during the 10 to 11 pm, I hadn’t credited the $18 I deserved, the issue here it’s not FAIR, I contacted with driver support team by texting spent more than hour still I didn’t get that $18 streak bonus yet, it’s stressful things. Most importantly it’s not FAIR at all, we are the drivers back bone to the company LIFT, but our issues are not getting solve, in this case I do believe I’m not the only one facing such unfairness, the $18 is important to me, most importantly I’m not treated fairly, that’s the main problem here, if the lift headquarter know this kind of issue then please FIX, it’s effect my motivation as lift driver. Please contact with me for that matter by email at erkinxxxxx @gmail.com or phone 571 274 xxxx Erkin, thank you !
I am so upset at the treatment from this company and the unwillingness to fix their mistakes that I’m about to bring my attorney on board. The gross way we were treated the overcharging 72 dollars and the disrespect to my property the violence threatened on me and they wont even fix any issue. I paid 72.62 for a 3 block ride. I was treated very badly and my personal property destroyed. Then today I get a 11.99 charge weird though bc I havent left my house today so I would like to know what rights does this complete unethical company have to steal? The ride was ordinary 18.00. 3 blocks later were thrown out bc he has to go beat his wife he BREAKS THE URN MY NEWLY DEAD MOTHER IS IN. It costed me 512.14 to get a new one. And I’ve asked numerous times for the disrespectful mans name and information because I am filing a suit to have that paid back. That was the rudest way in all my life I have ever been treated..please help me come to a result and my money returned I dont plan on ever using this service again
I live in the Margate sunrise Florida area I’m looking for someone to speak to to find out what the hours of operations are for the lift drivers on Sundays
I need to speak with you regarding the service provided to me yesterday. It took your driver 45 minutes to pick me up. The driver took me 4 miles to my destination and charged me $18.70. My return ride, same distance, cost $10.98.
I took the same trip the previous day, 10/9/21. I was charged $13.85 and another $10.74 for the return trip.
I am quite upset the driver took 45 minutes to pick me up. That is outrageous. To add insult to injury I was then charged an insane fee. 45 minutes is unheard of. I am planning to use your service or return to using Uber in the coming weeks, however, I will not under any circumstances wait 45 minutes for a driver to pick me up. I would like you to look into this and address this properly. Looking forward to your response.
I’m a driver and don’t understand how your co. thinks it’s right to pay less rates while gas prices, insurance & repair/maintenance cost of a vehicle increases. Customers want the service, but you need to be fair to drivers.
Hello my name is Shante Wilson I purchased $100 gift card and loaded it to my account I had a $9.82 payment on my account I tried to make the payment with my debit card and my husband tried to make the payment with his credit card from Bank of America my account will not let us make any payment technical support said that they could not fix the account my phone number was 346-818-xxxx so I changed my phone number with my cell phone provider T-Mobile to 346-7777-xxxx and I requested to have my $100 gift card transfer to my new account and they denied me can you please send my $100 to my new account I paid for the gift card and I should be able to use it…. You can contact me and I will make the $9.82 payment and then I will request you to delete the account.
I ordered a Lyft for my dad the ride was supposed to be $19 and some change. Your driver (Javier) didn’t end the ride when he dropped my dad off and went all the way to New Jersey and I was charged $127.62 cents. I’ve disputed to charge online and I have gotten no response.
Have not gotten paid and I have requested assistance with this and cannot get a response. I am owed $141.04 and would love to have it. I now have express pay so, if you put the funds back on the app, I can get it Instantly. Please please respond
I waited one he and twenty minutes was charged for a cancel fee when that driver didn’t call to say he was her I was told 12 minutes then next driver says he will wait my phone was in his car I took fifteen minutes he left I had to ask strangers for a ride I then waited hours for driver to do report on phone he told me he would bring my phone in an hour that was 5 hrs ago now I can’t reach him and I’m extremely upset I just was hyjacked and the guy had knives stole my car and now I have this added trauma I have been up and dealing with this since 2 am it’s now 8 am I am extremely upset
I am a loyal customer. I waited an HOUR today for a Lyft. No one would respond. I could see cars on the radar and they just blipped off. Eventually I had to call a work colleague to come all the way to get me and me from the grocery store. Luckily I was not that far from home. What if I was miles away?? How an I ever trust Lyft again!!!!!??? Disgusted with service.!!!
Hi my name is Ashley. I have been using Lyft for awhile now, mainly scooters. I love Lyft’s scooters, especially when the Community Pass became available. But now i have a problem that has not been resolved, and questions that have not been answered. Every time i try to order a Lyft ride, it just wont let me get my rides. Mind you, i went and bought a Lyft card and put $120 on it to have $120 in Lyft Cash. I still cant even request a ride nor is it refundable. So i have $120 sitting there on Lyft and o cant even use it or get my money back. Ive been buying passes so i can ride the scooters. I get disappointed every single time i try. I keep trying and trying just to get tye same message every time…persistant_challenged or something like that. I emailed support and they told me i can order a Lyft ride, but my account doesnt have access to use the scooters. Im baffled because out of nowhere i cant ride thr scooters anymore. I keep spending my money on these passes just to be told i have no access to the scooters. When i asked about it i dont get any type of response.
Your driver stole my Ninebot (Electiric GoPed, lock, helmet, Howl-O-Scream make up and dropped me out of your system, in the wee hours of November 1-2, 2020. The police were notified immediately and you failed to cooperate, even after the police issued a subpoena. I have a law degree (U Fla, 1984) and I am initiating a civil suit in Florida for triple damages. we can settle this, if you call me (727)692-xxxx by Monday, June 14, 2021, by 11:59 p.m.. I trusted Lyft and no one I know uses your company since you did not respond to the police, or me. Based upon your previous bad, and felonious behavior, I do not, like every other time, expect a response, but I am still trying.
I have been charged for several rides I did not take or even call for.This is putting my account in the red.please help me fix this.
THE WORST CUSTOMER SERVICE I HAVE EVER WITTNESSED HOW YOU DO HAVE SUCH A COMPANY OF THEIR STATUS AND HAVE NO CONTACT NUMBER?!!!!!!!
I was charged two charges on 9 June one was for $12 one was for $6.83 they’re fraudulent charges I’ve never use Lyft and this is a second time it’s happened so somebody’s fretting I want to off my bank account
I want to leave a compliment not make a complaint. My driver was excellent, car clean. His name is Hayward and everyone Is tried to send a report it didn’t allow for a good report.
I was told the driver would be here at 4:10. shortly after 4pm my friend called me and said he waited 10 minutes. I told her that I’ll be right out but he left. He absolutely lied about how long he was here. it was 3-3.5 minutes. my son had been outside and he knew for sure. he came in microwaved for 3 minutes then came back out. in between that time the driver came. I respectfully request the credit/charge to be waived to Kim Flores. this is Renee Carroll
It has been almost a month since I left my house keys in my last ride. I have yet to receive any contact from the driver… I have numerous chats with support and no support. I just want my keys as they are not only my house keys but have sentimental key chains on there. At the end of it all I was offered $5 for my suffering and frustration. Which lyft could have kept. I feel very insulted as a customer and as a person. I currently have no vehicle and will rather walk then to use lyft ever again based on this situation. I just want my keys returned to me.
Good day I have been using Lyft for some time now and today June 9th 2021 I had missed my Dr.’s appointment. After waiting over 15 mins to find a driver finally got one got the time he suppose to arrive Tyrone seem he kept putting the time back a whole extra 19 mins. Had to cancel. I feel I want all my money back put on my card. There also been times when the driver says there coming and had me waiting for 19 mins and cancelled my ride with 5 mins remaining at night time and I had to walk home. I see that it is a task to actually get the proper help even on the website.
I need someone to activate me again so I can start driving Lyft I was just saying that I’m deactivated and I don’t know the reason why and it’s telling me something about my driving so I need an explanation of what’s going on the last time I drove for you guys was in 2018 and then I just stopped driving that was it I just put all my information down again so I can start doing it again just telling me I’m deactivated so how do I get activated again
We just returned home from a week’s stay in San Francisco where we spent over $500 on LYFT rides including to and from airports. Everything was excellent until we arrived home on Sunday night (June 6) to LAX. We went to the LYFT ride share area and arrived there a little before 10:00pm where we immediately ordered a Lyft to take us home to La Habra (about 25 miles away). We received confirmation from a driver (whose name I don’t have) that he would arrive in 4 minutes and that the cost would be $87.50. The area was busy so we waited patiently but after 45-50 minutes I texted the driver listed. He said he had a flat tire and didn’t know how long it would take!!!!! I canceled the trip and scheduled another one and this new driver responded immediately and was there within 5 minutes! But now the price was $115.00!! This driver, Markos was wonderful and one of the best drivers we’ve ever had!
But we had waited over 50 minutes for the first driver who NEVER contacted us to let us know he was having a problem with his car!! We didn’t arrive home until AFTER midnight and we had arrived at the ride share area just before 10:00. (Its a 35-40 minute ride from LAX to our home. We are in our 80’s and this was an extremely difficult situation for us, especially at this time of night. I feel we should at the very least have a refund of $27 for the price difference which was apparently because of the time of night AFTER we had waited so long for the first driver!
I am very upset and I have two complaints. The 1st being that a driver left me stranded last evening and put me in danger on 6/7/2021. The second being today. A ride was booked from 3-3:10pm. The driver arrived early and left before the booked time. It was only supposed to be approximately $30, then it changed to $51 when having to order a new ride. This is unacceptable, please compensate. I take lyft on a regular basis and don’t feel customer service is professional.
I have charges billing to my account and I have not use lyft
I am trying to contact someone in your legal department regarding a client who was in an auto accident in a vehicle that was driven by a Lyft driver. Please contact me a/s/a/p
What would be an estimate fare amount for 2 from Dallas to Winnesboro,Tx on a Sunday morning?
I was lat to a class because they keep on dropping my ride and the time went from 4 min to 15 minutes when I already waited 20 min. AM in last vegas for work and need rides till Friday and had to take a cab when they change drivers. I had to take a cab and was late to my class text the driver and never heard back. And it said I will be charged a no show .I took two rides last night and it was great. I had to be on time and was late I can’t get a hold of anyone to talk to on the phone it’s been a run around I and switchover using cabs the rest of my trip.
How do I get a long overdo 1099 from Lyft? The request has been made numerous times from Lyft with no response.
I was charged for two rides
Your driver Julius was very rude and didn’t comply with a simple request- Bad customer service and experience- the worst ever. He arrived at the back side property and would n’t drive to the front of property and said we need to get another driver and Jeff us stranded. By doing so we arrived to work late. In Japan they would be fired on the spot- no class you him and your company
Your driver Julius was very rude by saying he can’t go to the right location for pick and canceled my girlfriends ride to work . Had to reschedule another ride and got to work late. This is the third incident with your company and will be posting this on FB. Poor communication and service- not a reliable source of transportation.
Chris from 6ya
Hi there! I’m Chris. What do you need help with?
At 9 am in LA I ordered a Lyft “preferred “ 7-10 min the it said 30 min after 30 min I called Carlos and he said he had car problems. Why didn’t he inform me? I the n cancelled and ordered another this time XL and it said 5
1. Lyft texts me that I will have a driver in 3 minutes. I wait for the driver. 10 or 15 or 20 minutes later, Lyft texts me that no drivers are available and to contact it again later.
Consequently, I have to find another means of transportation and am late for appointments, when I contacted Lyft in plenty of time to have a prompt arrival.
2.Driver doesn’t show up at my address. Says he/she is around the block at a totally different address than the one I gave Lyft. Says will leave in five minutes. Call driver and give him/her my address again and directions. Still doesn’t show up or says he/she can’t find my building and doesn’t show up.
3. See that the driver has gone to the wrong address via app. Call driver, but the driver doesn’t answer. Then Lyft texts me that the driver has left because I wasn’t at the incorrect address.
I requested a ride and the driver was 7 minutes away. One minute later I decided to cancel because the wait time was too long. The wait time was 6 minutes, but I was charged $3.99 because the driver was supposedly driving for three minutes. That’s a lie and Lyft is running a scam to charge people when they shouldn’t and inflate charges altogether. It’s impossible for the driver to have been driving for 3 minutes when It was one minute and a few seconds between the time the ride was confirmed and when I canceled. This isn’t the first time Lyft has done this and they need to be investigated.
Inquiring to find out why i am no longer activated as a Lyft driver
I received information stating that due to viewing my background check , I have been deactivated .
At this point in time, my background check should show no convictions.
Please let me know if there is another reason for the deactivation that I am unaware of
Thank you for your time
Joseph Rubino
Just saw the Tiktok video of Gitasu(sp?) in Atlanta and think that she should not have been canceled because without that video, you wouldn’t have been able to see how rude and disrespectful that rider was. I usually take Lyft instead of Uber because I’d heard it was a more ethical company. This driver may have broken a policy but the circumstances clearly called for intervention in her behalf.
I paid an hour ago. Now all of sudden they got to find a driver
I have a complaint
I would like file a complaint against Lyft driver Parker (T686951C). Your driver need to be educated about constitutional laws. How dare your driver questioned me about being vaccinated or not. That is against medical privacy and this driver needs to be reprimanded!
Y’all number don’t work so I don’t see why there is a number and y’all taking extra money got me late on bills
I have never used Lyft I have a car actually I have two there has been some outstanding live charges to my debit card and I like to know where the trip started where did it end so I can find out who is doing this to me I’m going through a lot right now this year marks everything my child was kidnapped March 17th May 15th 2015 my other son killed my other son 9 years before that my only daughter pass I am going through a lot I cannot afford this
Please call me
323 243 xxxx
Called for lyft. Said trying to locate driver. None in my area. Few drivers. But they took 24.99 out of my account.
I need to know who I contact to get the hours and days I worked around April and May of 2018. I have a court date coming up and they want that information.
You guys stole my damn money and charged me for a ride that never showed the hell up and I want all of my damn money the hell back!!!!!
I have a comment and a request for anyone who drives that sees this post. Lyft really needs drivers to come to work and help with the masses in Las Vegas. I am going to be so disappointed if I am wasting 30-40 minutes a ride just because there are no drivers available. Lyft CEO needs to offer these drivers higher rates or incentives so they can come back. Your visitors needs YOU!
I want to about the added charges on my account
i have a complaint with a driver who was very rude.
Yesterday I asked for a lift- it said 4 minutes away then 25 minutes later it said STILL 4 minutes away I called the lady and she said because he app was stuck- and said couldnt come get me
SO I Called UBER then abouth lyft driver showed up which I did not ask for and sent him away.
Now you are chargindg me for that- YOU should be giving me money because you can even support an app that works-
And further more you dont even have a number to complain- if you do not rectify this I will NEVER take lyft again and spread the word- never mind when I tried to explain it to the driver the driver couldn’t understand because he couldn’t understand english but charged me anyway!!!!! Please get drivers who speak english or at least get a friggin phone number so I can talk to someone.,
Some money was taken out of my account n i need it back one of the drivers took money out of my account n i need it back
I was charged twice for the tip on the same ride. How can I get a refund?
I took a Lyft ride earlier today and the Lyft driver was inappropriate. Today is June 2, 2020. Salman was his name and I live in Houston, Tx. I was picked up at 11501 West Road where I live and he kept asking me personal questions such as how much is a 2 bedroom apartment, if I needed a roommate, if I was married or had children etc. At the end of the ride, he wanted to give me his phone number to call for my return trip. I told him no I would do it on the app. Please stop him from doing this or I will go to the media. Thanks
I referred to people to drive for Lyft. One completed her 100 rides on May 7th and I received the $800 referral, The other was delayed 3 weeks and couldn’t start driving until his background check came back. Once it came back he received an extension on his dates to complete his 100 rides. It was applied to his account but not mine. He completed his 100th ride on May 26th. He received his guarantee of $1500 but I didn’t receive my $800 bonus because his extension was applied to his account and not mine. I have reached out to Lyft multiple times. They tell me to have the guy I refereed reach out to them. He does and then we do this all over again. Lyft needs drivers but they don’t want to pay to people who refers them. Lyft has to be the worse company when it comes to customer service
I DROVE FOR LYFT FOR ABOUT 17 TRIPS IN ABOUT AUGUST OF 2017 ! I’M OWED ABOUT $120 FOR THE SERVICE AND BEEN TRYING TO GET PAID ! I SUMMITED A PAY CARD BUT STILL NO LUCK ! COULD YOU PLEASE LET ME KNOW WHAT CAN BE DONE ! THANKS IN ADVANCE ! THEY SUSPENDED MY ACCOUNT FOR SOME REASON UNKNOWN TO ME !
App is disabled. Wont process mu card
Was charged for a ride not taken. Contacted the Corporate phone number, recording directed caller’s to this web site.
Asking about a car color for luxury
My husband is a driver with you. He has called numerous times, because he is not receiving his pay. He gets transferred from person to person and never gets his problem resolved! I’m disabled and we are hurting financially. PLEASE CALL HIM!!!! AND GET THIS SETTLED!!!! His name is Otis Marti. Phone is 260-687-xxxx.
Hi, I bought a Tesla Y 2021 and can’t drive on the “lux” mode. There is not a option for Tesla model Y?? How come, since this car is even more expensive than Tesla model 3, which is approved in the lux model. Maybe is something you should consider adding it, or perhaps are you already working on to update your system? Thank you.
complaint on outrageous holds when paying a very expensive ride already!!!
I want to speak to you
The last driver that I called a ride for stopped at the end of the road and expect me to walk 60 ft in the sun to get to his car because he said he just washed it and he wasn’t willing to drive to pick me up. This is someone that should never drive with Lyft again because it makes me want to use Uber if you’re driving so that way.
I’m trying to work my information is submitted please help me start driving today
Um waiting on the return of my money I ordered a ride canceled immediately why are you guys holding my money you sent me two notifications saying the same thing still showing minus account
I have been driving for Lyft almost 3 years now and maintain a 5 star rating. It is extremely frustrating trying to recieve help. When I ask questions I generally receive answers that do not answer my questions. I gave been trying to get a rental car for 3 days now but there seems to be a glitch that will not let me compete the request. It is a busy time here in Nashville and I have lost alot of money by not being able to drive.
I have been trying to have someone contact me, I have a set of keys that belong to you. I need to know how to get them to you? I have been asking that someone call me at 414-522-xxxx
Made a reservation for a ride to the Jacksonville airport more tha 24 hours in advance. YOU provided a 20-min window for pickup. That window came & went. At that point YOU STARTED looking for a driver. I had a plane to catch! Where’s YOUR accountability? If YOU commit to a Reservation, you need to stick to it! This is just plain bad business.
I have one of your cars in front of my house and its been there over a month.The driver was ARRUNI JHA and he was evicted and i belive he left the state.The police are going to tow it as there is no 24 hr parking in Waltham.I would say the car is a 2019-2020 chevy impla.
I have been driving for Lyft for over 3 years and I have a G 80 Genesis. I know the G90 is on your luxury cars but wonder why the G80 is not on your list of vehicles. My payment for this luxury car is $550 a month. People in my car thst I give rides with Lyft will daily comment on this car and wonder why its not listed for deluxe rides. I would appreciate it if you could check on this for me. Thanks! Mary Masters 713 703 xxxx
I think the driver kept driving after he dropped me off .I get charger $75 extra extra
Hi yes I have a question on an amount that was held on my bank account I ordered a a Lyft from sycuan casino it never showed up but I have a statement on my bank account that’s on hold for $19.04 am I being charged for that when I canceled the Lyft on May 31st 2021 can someone please respond back to me to correct this matter thank you.
Money was taking off my card in San Francisco and I was never in San Francisco.
Why should your customers (passengers) pay through the nose for your business failures? You should have anticipated a drop in available drivers once travel is more or less safe for fully vaccinated passengers. For a trip to UC Med center from Santa Monica it cost me $12 going there and $28 returning. That’s five times more than what it used to cost before the pandemic took hold. A cab would now cost me less than $40 r.t. So I am deleting the Lyft app if you continue to charge such exorbitant prices. I used to use Lyft twice a day or more often. Not now.
Several times in he last two weeks. Your system has disregarding my pickup site at my home and automatically erases what I put down as a pick up .IYou had some nice drivers I called back and came to Thea dress I told them and others who had me wait realizes your system not me put in the incorrect pickup spot. They didn’t come because they were to far away. I am not asking for a refund ,I’m asking for you to fix it. Several times ago I d and and waited I ended up calling a cab. Plus your rates for the same ride fluctuate so much the only is solution is to take a cab. If know one watches the store the computer makes it’s own decisions and you lose business. Just fix the problem….
I’m livid. I was coming out the door under the 10 minutes that he had to pick me up… he left before the 10 minutes I had!! I wasn’t even late, he got there early! I was coming out the door & he pulled off.
I was charged for 3 to 4 rides in Ojai and no one picked me up no one was available you guys took over 100 dollars and I never got a ride I need that money back it’s been over a week and half
The last few days riding Lyft I get drivers to appear picking me up. I am waiting then they disappear for another driver further away. I should get a free or reduced ride. But I can’t cancel the ride. Then how can you authorize a hold of 17 on my card. Wrong. I want my money back now. And some free rides. I authorize free rides for this.
Iam a driver in New Jersey i just did 37 rides for the 505 bounus i was told iam only getting 15.21 difference from 489 which does not exist idid over 800 dollars in 3 days the ride bounus is no where to be found on app 489.00 does not exist i want my money asap I worked hard for that I will not be cheated out of my funds would be better to call me 609 576 xxxx MR Gaspero I have been driving for lyft 5 yrs now iam 65 yrs young will not be treated this way
I left my iPhone in a Lyft car Sunday ~ 11:00 P.M. The route was SJC – 2440 Raleigh Drive in San Jose. Phone likely in front seat, passenger side. Ride was booked by friend, Aleta Smith who was later dropped @ her residence on Fruitdale Ave. near Meridian Ave. FIND MY iPHONE shows the Lyft car to be @ 3777 Lafayette St. in Santa Clara @ 12:14 A.M. & 12:27 AM on 12/31. I will happily reward the driver if returned.
Hi…I took two trips today via Lyft. I was given an amount when I booked both rides. However, I was charged $2 more on both trips. I tried to dispute it, however it said it was accurate. Please explain, why I was initially given a price but was charged something else.
Never received a welcome kit
I need immediate assistance regarding my guaranteed $3000 sign on bonus that your personal is telling me that due to an error from YOUR EMPLOYEES NOT FILLING OUT MY ACCOUNT INFORMATION WITHOUT CHECKING OR ASKING me ABOUT SAID GUARANTEED BONUS CODE SIGN ON INFORMATION AND NOW IM BEING YOLD THAY IM JUST SCREWED OUT OF SAID BONUS WHICH IS THE ONLY REASON I CHOSE TO SIGN UP AND DRIVE FOR LYFT INSTEAD OF YOUR MAIN COMPETITOR WHOM HAS OFFERED ME A $1350.00 sign on bonus.. if this is it rectified. Driving for Lyft and I will immediately begin driving for your competitor Uber you need to take care of this immediately it is not my fault that your employee did not do their job right including the paperwork regarding my bonus that person should be fired I want this taken care of immediately thank you
Hello. My name is Dmitry. My friend Sergei and I were driving for Lyft in the Portland Maine area before the pandemic started. In April of 2021 we both received an email from Lyft stating: “Get $800 per referred driver. Whether they’ve driven with Lyft before or not drivers will make $1500 guaranteed when they give 100 rides in 30 days plus you’ll get $800 bonus” Just because of this bonus Sergei and I decided to refer each other to drive for Lyft. I applied Sergei’s code, got “Welcome Back” pop up and started driving towards my $1500 guaranteed and $800 for Sergei’s bonus. BUT Sergei, after giving about 40 trips, realized that my code DMITRY10746 hasn’t been applied successfully(but he received his “Welcome Back” too). We reached out to Lyft customer support via BBB two weeks ago but we were told that Sergei has not completed his 100 trips yet. Finally, Sergei did complete his 100 trips within the 30 days but neither I ($800) nor Sergei(guaranteed $1500) received our bonuses. Please help!!!
i was in a accident in phx, az. on may 10th. my car was in the shop for two weeks. i got my car back on wednesday and took the required 4 pictures and sent them to Taushif . i sent another email asking them to speed up the review process so i could get back on the road. No reply. i sent another reply email that just said, Hello? No reply. Today is Saturday. i was thinking of going down to the Hub but they are closed. Monday is a holiday. I get the distinct feeling that LYFT does not care for their drivers at all. i have been driving for lyft for almost five years and in that time i have seen numerous things that lyft would not respond to. they are are spinless corporation thats just hoping for automated cars to come around.
I accidentally canceled three rides now lyft will not accept my payment method
Lyft you guys need to stop cancelling at the last sec or switching the last sec. Thank you now I’m late for work
I ordered a lyft this morning. I waited for over 2 hrs no one ever showed up but they still took my money
On fri may 28 2021 lyft& its driver tryed to rip off my bank account for $318.75 for a 2 mile trip to board my dog ,the drive tryed to force me in the cab so I could collect the money hes own words “it’s all about money” u restored the $300.00 something to my back account but unjustly charged me $5.00 for canceling the trip.i want the $5.00 bank I’ve deleted my account ,& I want the lyft driver fired immediately. & iam going to try to go to the police to get bank fraud charges. $318.75 for 2miles that’s crazy yet ur crooked driver was going to help u RIP me off I’ve told everyone to boycott lyft they’re a bunch of crooks 904 762 xxxx robert walters
I live in Houston Texas and my bank has informed me that your company has allowed approximately 413.00 worth of charges in San Francisco California on today. Please investigate my concern so that I can file criminal charges against the person or persons responsible.
I had a scheduled ride 8:20-8:30am the driver showed up 9:16am I was 45 mins late to work.
Hello, I am a regular customer of your company who just charged me $200 for a ride that should not have cost that much! Check out my account Andrea Riley-Samara and tell me what I can do about this please or I will. not ever use the company again, sorry
Would like to talk with some about me extremely horrible experience and the I’d the first time ever using your company
I need contact info for an auto accident while transporting a Lyft passinger
Please take my card information off file because i have charges i havent used. The dates are May 28. $14.81
May 18. $33.81
I am missing a $100 giftcard credit from my friend Chris Farley on Mar 12.
I made sure it was in my account on the app because I am post op and needed to be sure if other transport failed I could get where I needed to go especially if ER and needed to get home.
My ride history shows nothing since last used yrs ago.
The driver didn’t know where to take me despite selecting my home address and app showing Price that distance.
We realized no credit shown.
The card number is not mine or closed account so had to enter my card number and reset the ride. The driver was very polite and helped take the time to do all of this. He explained to contact Lyft via 24/7chat. I came in got settled and did chat but nothing resolved. I let my friend know what was going on because his money was gone without any trace of where or what happened given I didn’t use any of it.
I only have room for one app and because medical transport uses Lyft because cheaper this is my option.
My friend can’t trust helping me if this $100 is not credited to my account promptly!! I am disabled senior and am extremely concerned about using the app as emergency transport!! I can’t afford to repay him for the lost transaction. I am very upset,unduly stressed, frustrated etc
I hope Lyft makes this right and credits my account the $100 promptly!!!!!
I went back to his email and manually entered the giftcard number to confirm that I had done so when he sent it and as expected it says it had been redeemed.
Please contact me and him immediately and correct this situation by crediting my account promptly.
I was just wondering when will I get some type of credit or discount! The past few months I have spent lots of money with you guys and have only received a Complementary discount of maybe $5 off! I don’t think that’s okay
I got in my Lyft ride an the driver was smoking a cigarette and had a female passenger slumped over in the passenger seat. I realized it was a different driver than from the discrption. I had them take me back to where I was initially picked up from and refused the ride. They didn’t cancel the ride and they drove to my destination to make it “look” like they gave me a ride. When I called them a girl answered and she said I was smoking in the car which was a lie. I still had to call for another Lyft ride and I do not want to be charged for the first ride
Probably be my last ride with Lyft because I had the worst experience ever
My account is disabled and I want to know why. Also I want to fix my account so I can start using it again.
I really need to get in contact with someone
I had a driver his name was Matthieu and i was charged $12.99 and never received the ride. He messaged me and asked me where was I going to cause he needed gas. I told him where I was going and then the app requested me a different ride and he disappeared from the app and I was still charged on my bank card.
There are never enough drivers in my area
My name is cleopatra Lewis I tried to get a Lyft to pick up my car from dealership I got a text from driver/lyft??? Saying I owe $6.00 more becsuse the driver came but I was not there ??? That was a lie to to get $6 more? that was crooked ! but that was before the schedule time for driver to reach to my address then am was out side already there was no car matching what Lyft sent me about the car I would have at my door!!! So Lyft me do my son said ma cancel that because it sound like a bad ride situation!! So no one came the person Keith 4248 was to be here never came but Lyft took $14.00 plus 1.95 plus $6.00 they put back $14.00 but kept 1.95. Also $6.00. I am sorry I tried using Lyft I am blocking Lyft from my card! Ur company is do desperate that they are charging me $14.00 then the driver didn’t show up and u say they show up so u say I owe $6.00 more that’s a crooked situation!!!
Ur company will never be any better it will drop and stop being in existance because ur robbing people take my godly word for it in God I trust all!!! A ROBBER will lose more than he rob Believe it for real!!! If you read then ur a real company seems like ur not a Real company??? No phone .number to talk to a real person about anything so its Called DUMMY company??? Okay!!! WOW
A driver pulled up, looked over as I was approaching vehicle, heard locks make a sound, driver cancels ride and pulls away when i am almost to vehicle. Is there a way to report them when it is not showing in ride history?
I live in Fayetteville NC and each time I request a lyft it says long wait time schedule is that because there are no drivers in my area. Just trying to understand if maybe there aren’t enough driver’s servicing my area.
I have been a driver for you for over 2yrs! I need to get my annual inspection but apparently there’s never any slots to get in. I’ve been trying for over a month! Cannot contact anyone at the hub. Message says, go through app! App says, no appointments for the next 7 days! It’s been over a month!! This is ridiculous! I just want to get back to work (for Lyft) and you guys are making it extremely difficult!! How can I get an appointment or an actual person to talk to??
Hello my name is Marcos Fisboin I am 68 years old I am a Lyft driver in Miami Fl and I was deactivated unfairly and I was doing very good for you and me you can see my history the ratings and reviews from the riders and I had two or three complains that only was true and I was treat very demeaning descriminate and the person punch that happens at Fort Lauderdale airport and I have a witness the rides that I was picking up from the airport can it be possible that some one from the team call me and talk verbally I will appreciated.
Also that’s the only job or work that I have to support my family because I lost everything and somebody help me to buy the car to do Lyft which I have to pay monthly and I was very happy and addicted to do Lyft working 12 hours a day 7 days a week with no days off until 2:00 am.
I also speak beside Spanish and English French Italian and German I am very good educated and with manners.
I appreciate your assistance and your help thank you very much.
Good morning I’m driving for Lyft for five years recently I bought 2022 Hyundai Kona and i to change it in the system but it doesn’t show in the app
Can you update the system please
You guys keep charging my Ann account twice & now it’s overdrawn once again bc of you guys.
Hi I want to contact about my transposing on my record what bomber can I get a live agent
This is from a 3-year veteran Lyft driver lift corporate you guys must charge more money for wait times these people go in these places and stay and that kills our opportunities to drive and make money you must charge more to discourage them from taking advantage
Lyft took $5.00 from my checking account without my knowledge. They sent I can only guess to an address which is not mine, “The address they sent a Lyft to 847 McCauley Way, St; Charles, MO on May 22. This is not my address and have no idea whose it was. Lift did not bother to check nor verify. There was no Lyft car at my house as I was home all day. Not able to go out due to back surgery. Is this a scam? I think I have a refund coming since they did not come to my house. I was out in front sitting for fresh air since a nice day. I know when anyone is around my house due to alarm and camera systems. What is going on/
Turn account back on
Hello, I was charged for a ride that I cancelled on May 21st as I decided to go earlier. I was charged 21.19 for the one I cancelled. How do I get a refund?
They don’t want to pay bonus
I need someone to help me
Your lift driver jasmine left me abandoned at a 7 eleven gas station, her license plate is JUIZ40, She took me to the wrong address twice, got frustrated & took my heavy package I just picked up from home Depot 5/24/21 @ 5:50. She prop my package in front of the gas pump & left me stranded here, can you send an Uber please
I just referral my friend today
But the system show for no bonus
My contact# 626478xxxx
They are not talking care for that
I just referral my friend today
But the system show for no bonus
They are not talking care for that
Trying to reach DAVID FAIRBANKS!!!Lyft DRIVER HAS MY DAUGHTER CELL PHONE!!! For 4 DAYS NOW!!! She’s PISSED AND NEED HER CELL!!!
How do I change my home address on the app. ? Thanks.
Hello Lyft Headquarters office,
Yesterday night, I received from you by this email address: noreply @lyftmail.com about a health safety violation. In your email, you said that a driver has reported that I weren’t following our health safety commitment. You may not have worn a face covering, or you sat in the front seat, for example.” I wanted to know who is this driver? Whose driver reported to you about my health violation? Please tell me the driver’s name? He/she has lied to you about me. I am always wearing a mask when I ride a Lyft taxi. I never sit in the front of the seat. Please don’t believe such a driver who reported about me to you falsely. If you accuse me falsely again about health violations, I will write a complaint letter to CEO and founder of Lyft.
I have a very important question for you concerning discount. When I lived in Oklahoma City, OK, I received many times discount from you. However, after I moved to Dallas, TX, I never receive a discount again from Lyft. Please tell me the reasons why I don’t receive a discount from you.
Best regards,
Van
I got charged 5.00 because of your lousy on line app. I wanted to schedule a ride for tomorrow, instead it did it today. I sent a message to cancel immediately, but I still got charged. Your app is very confusing and difficult to use. I never had this trouble before. If you changed something then please put it back.
It was 430 in the morning I’m new to Florida. You Lyft advertisment over riding my Google maps was a major melt down for me. I was lost trying to find my way home. And your bullx advertisment caused me to have a mini stroke. How dare you do that to someone. I couldn’t get my direction unless I down loaded you app. My phone was at 4 % could down load your bullx could get my direction lost 430 in the morning with my phone dead. I’m getting a lawyer
My name Angela Patterson my time with lyft was May 18th & second time May 19th and every time I ride its $10 more this morning it was $50 need some of my mory back on my card thats too much for 15 miles and no stops someone call me 615-589-xxxx please
Your white 55+ older fat man LYFT driver came to my house to take me to the airport on May 21st at 4:30 am n then said he couldn’t take me b/c he had AAB appt 20 minutes… so UMPROFESSIONAL and ignorant!!!
I want to start lyft driving but my acc is deactivated how can I start
3 canceled ride under age two 16 year old and one 14 year old
Hi I was trying to call and talk to someone about a double charge for a ride I had gotten with Lyft on 05/22/2021. The app charged my moms credit card and my credit card for the same ride and I was wondering if I could get it refunded to her card?
Have had so meny bad experiences with Lyft , my car has been in the shop a month & was using them ! I had a driver leave me & my 7 year old at 7 am on a highway gas station & Lyft say they giving money back it’s been a month charge still there along with several other charges & holds tying up my money rn
How to change vehicles
I ride Lyft very frequently, just yesterday I experienced something new when ordering a ride, a camera opened up to view if I was wearing a mask, that is unexceptionable, I do not know anyone personally to where it is alright to take my photo, it is also meaningless, a person could just take the photo with the mask and then take it off when the driver arrives, just have your drivers refuse the customer unless they comply, there are a lot of whackos out there, women do not feel comfortable releasing their photos to multiple strangers that works for Lyft, it just takes one psycho in that company to fall in love with a persons photo, already knowing their ride history, and anything could happen, I was stalked by one of your drivers a few years ago, does it take a fatality for you to understand that this not a good idea, I really hope this reaches someone who cares about all kinds of safety for the passengers. Think about it. Thank You
I want to thank George so much. I accidentally put my locations backwards but he stayed and made sure my husband and I was ok. George get 5 stars.
I’m being charged to much money they are charging me for rides I have not taken I’ve been getting service from them since 3/29/2021 I’ve had a total of 6 rides from them they have only my credit card on file now through my bank I’m being charged again for 13 rides and the funny thing is I never gave them my bank information so tell me hows it possible and the cost is different from my Lyft acct and my bank statement I want a full refund of the extra rides they r charging me plus a refund to my credit card and my bank my acct is over drawn because of your company taking it and I want it all back or I’ll go above u and press charges if need be I will get a lawyer to handle this for me if u do not correct this problem thank u Georgia Riddle
I would like to know how is it that I am being charged $65.00 for a trip that nay cost $36.99 going from 655 S Coronado to 1898 E HollyAve inEl Segundo on Thursday May 20th
Thank You
Please refund my money for a ride I didn’t get because know one showed up .
I was overcharged for Lyft this morning.
Driver says 17.99, my account says I was charged 28.98
How far ahead can you reserve a ride?
You have lost my confidence entirely today. I’ve been very happy with Lyft until today. Now you’re offering different level of service some of you’re customers, I believe are getting screwed. I requested a ride in Richmond Va this morning and had at least 3 choices for your drivers arrival time. I chose 12 mins. After a very patient wait of about 8 mins and following my driver on the map when she was 4 mins out…the screen flickered and my “NEW” driver was now 12 mins away. No explanation was given. My belief, and I challenge you to explain it, is that my original driver was pulled off of MY maybe cheaper job and sent for YOUR purposes to a better job. Yes I can afford 10 mins in my not very important life. But in speaking to both another passenger that is unhappy with you NEW “Service” and a former driver it seems that this is your new normal. Why not KEEP IT SIMPLE? My new normal may be to use a cab company. I don’t know why you’re willing to treat your customers this way.
I need a ride this afternoon but am not anxious to deal with Lyft again. Also please understand that I’m not trying to get something for nothing. Just service that I can trust. I have a feeling that you are getting too top heavy in management and they’re all trying to find a way to put a feather in their caps. Lord knows I lived through 31 years of that crap. Here’s to Y’all making better decisions on how to treat your customers.
I need to change my charge card number
Good Morning, I need to someone contact me for verify a employee verification, please contact me by email ss soon as possible.
Thanks
I’m never…using you again you stole from me.Overcharged me $31.57 on 5/21/2021 7:24am. I’m reporting you and passing it on to the corporation I work for and they will exit using your so called services now and in all future business.
I was over charged. I was charged for a ride I never took. If the driver said I did he is lying. 5/17 i never entered a lyft Car with Thomas around 9Am. I did take a Lyft around 12pm on the 17th. While trying to resolve this. Lyft charged my card AGAIN for the fictitious ride and the actual ride on the 17th. Please return my money to my card. I have been using Lyft for years and have never had to complain. Now I have a complaint about being WAY overcharged. And a ride I’m TELLING you never happened and I’m not getting any help. We are talking like 50.00
Hello I was robbed by a driver in April. He left with my purse and phone. My phone number is 954-699-xxxx. Anima also I can not retrieve my old account to find him
I had two rides to Denver Airport from Aurora CO & I was charged three times Please contact me for assistance with this.
Am I eligible for the $1500 bonus since my referred individual’s referral number was not on my submitted application? I have approximately 81 trips already and it hasn’t been 30 days yet.
I’m waiting on a resolution. I got ripped off by a driver, then you charged me another $30something for NOTHING
Very bad experience with Lyft…Need a Real person 2 call Me ASAP…916.563xxxx Or 916.692xxxx
Lyft has allowed a prejudiced and fraudulent driver to charge me an $80 dollar damage fee for zero damage. The driver has stated that sweat on the seat is mine and that it is damage. You all gave no warning and just charged me. I have spoken with the card company and shared with them an email from you all and they even say something isn’t right. As an African American I have never had a driver be so prejudiced as to do something like this. I will NEVER ride with Lyft again and have also written my contacts at CNN where I used to work and they apparently have other complaints that they are going to write a story about. This is going to be very bad for Lyft. I am also filing a complaint with consumer affairs, The BBB, and and filing with Visa per PCI-DSS compliance. Someone needs to address this and soon.
I am driving with since 5 years and suddenly they deactivated my account. That lyft safety associate told me that you hit a run compliant against you on May 1 2021. But I don’t had any accidents or hit object and person, she told me time 0430 pm but on that time i was with my ride and she gave me a tip. Then i called support center they told we checked with insurance company (progressive) they also told me that thus case are closed no body claim any things. If someone i hit why they didn’t claim any things there no pictures for claim. I send my pictures too. But no body want to listen me, today on 5/19/2021 12noon she told me your account is deactivated permanently. 4000 rides and rating 4.98, can you please reconsider and activate my account because i am the only person fir earnings for my family. Its my full time job.
Was charged different prices for same location
I am a LYFT driver and I can not find a person, phone number or email that I can use to let the folks that run LYFT how screwed up they have gotten. A recent change to the rider app is not going over well with the folks I transport. As for the driver app, it’s horrible! It sends me someplace then just as I’m getting close, it diverts me to someplace else. Do I get paid for those miles?? As I approach a destination it says your destination is on the right/left but it is almost always wrong! It sends me round about ways to get to my destination when there are shorter, quicker routes. The riders say they can no longer see how many cars are available, they don’t like that. Also, they say the new rider app format is difficult and confusing. All in all, nobody is happy. I’m getting people that say they are going to drop lyft and use UBER! Presently, we have a shortage of drivers in Spokane, but shortly there will be a shortage of passengers unless these app issue can be cleaned up! In addition, it’s vbery frustrating for passengers and drivers both to not have an easy, convienient way to let Lyft know of issues. It seems Lyft headquarters is very well insulated from customers and drivers alike. Extremely hard to contact a real person to voice issues.
Monte DeChenne
xxxx S Eagle Lane
Spokane Valley, WA 99206
509-869-xxxx
I had a driver named James drop me off at home and I love my suitcase my credit card my social security card and my driver’s license and my closet me bag supplies I contact the driver at 7 and 7:15 they tell me he’s going to drop my tickets off so I can have it and you failed to return my suitcase give me a call 614-301-xxxx I live at xxx South ashburton Road Columbus Ohio 43213
I started driving with you guys last week my car broke down the very first day I’m a widow and take care of animals and I only wanted to work to build a community like you say but now I owe over $600 and I can’t get ahold of anybody and I only have the car 30 hours and I’m being charged so much and now they gave me another car but they say I’m renting to car and now I got another email and it says I’m renting three cars and that the price is different and it’s all different on all three cars and I don’t know what to do and I can’t get nobody to help and I’m a widow and I’m disabled and all I wanted to do was work with you guys because I thought your company was wonderful please help me my name is Cynthia 214-407-xxxx please I’m not complaining I really want to work with you but I can’t pay all this money and no one seems to want to listen to me it’s to where I can’t eat I can’t sleep let alone Drive please help me
Please tell me why you over charging my account for services provided to me on 5/16/21….I see my account was charged 37.98 for two rides $17.99 and $19.99
Why is there another pending payment on my account
Why y’all keep taking my money 2 times when someone cancel the ride to come get me I need my money back this the second time it happens where is my other money
Lyft needs more outlets to praise drivers instead of complaints! I could not find outlet to praise my driver! Mostly complaining outlets. Chris was excellent! I felt totally safe with him and his vehicle.
I was charged for a ride i never requested or received. “THOMAS” has charged me 13.99 for a ride ending at 10:01. I was home doing taxes at that time until I got the ride I did request at 12pm. So I look at my charge on my bank statement and it was billed for more than $28.00. This is a scam! And I want my money back!!! And this THOMAS LOOKED INTO!!! I have been using Lyft for years! This has never happened..uh as far as I know! I looked into it and did my research to make sure I wasn’t mistaken.. but I am not. I’m not stupid either. This was a scam rip off. I have all the info and phone pix when you want them. Ty for your timely response on advance.
My ex husband has been using my credit card to order Lyfts. I’ve tried changing my card number, but my bank told me that it automatically switches over to the new card. I’ve requested they (Chase) block all future charges, and they’ve been able to fit some, but a couple have still gone through. It’s imperative that I block him from using this card. How can I delete it????
Thanks
Deborah Hazard
Look me and my aunt have trying to contact Lyft bc she lost her keys Lyft has returned any email or called she has all the info for the driver but no way to contact the driver pls this is an urgent matter please contact me to 786-868-xxxx
My name is Eric Brown someone created an account under my name, and Credit card with Lyft to which it’s not Me. I want to speak to someone in regards to this matter ASAP 917 647-xxxx
I used your wait option. They said it would be with in 25 minutes. It’s now 20 minutes past that and I’m still waiting for a car to head my way. Not acceptable
Hello my name is mrs. Jones I had a ride with your driver Ishmael who said that I damaged his vehicle I am a senior citizen on a fixed income he’s trying to charge me $150 for damages that I did not commit I’ve been a longtime writer of left I’ve never had any of your drivers do this to me nor have I ever caused any of your drivers problems please stop trying to charge this to my credit card I am disputing these charges that are against me because they are not true you need to check the reliability of your driver is smell this is wrong he is not someone please contact me back in regards to this matter and stop charging this to my credit card I did not do this I am being charged wrongfully
Hi, I live in Long Island New York.
Would like to drive non-Tlc Lyft in Long Island srea.
If you allow me to work in Local area I will Ppreciate.
Yes On Saturday May 15, 2021 at 8:10a.m My debit card was used by your service i didn’t order no ride or been on the app that have on phone check last ride and the purchase that showing today it’s ride information. I need debit card free already call my debit card service they know it wasn’t me.
I’ve been using Lyft to get back and forth to work and as of late, when I schedule a ride the night before, they do not show up till at least a half hour after what I scheduled it for, making me late for work. This is becoming a problem. What can be done about this??
I live in the Los Angeles in the Westlake area for about 9 months now I and other blacks in this community has been the Target of constant harassment by a local gangs by monitoring our every foot steps it has been discovered from 8 months of data that several Lyft driver’s are involved in this criminal act by providing passengers personal information to where they’re being dropped off at and data showing Lyft Latino drivers monitoring in even when they’re not called for Lyft service forcing me to not use your service any longer I recommend that if something isn’t done to stop this criminal act I would have no choice but to take legal actions I have 8 months of photos and videos I’m sure if the DA would pull up their phone records for the last 8 or 9 months it would confirm these allegations as well .
I am a Lyft Driver I need help from the headquarters
I am a LyFT Driver
Hi my complaint is that I will get a driver 20 something minutes away, and that wait time is not a problem. The problem is that when that driver is literally 1 to 2 minutes away, the app sends me another driver who is even further away. This has happened to me several times, on average my driver gets changed about 3 times before I finally get picked up. I’m upset because the constant switching of the drivers makes me late for work, so I’m missing out on making money. I have been a loyal rider for a while, why is this happening?
Good morning. I am a health care worker and I use Lyft to get to work each morning. My patients and coworkers depend on me getting to my place of employment on time so we may continue the care we give. I have been late due to my drivers being taken away when they are less than 5 min from my home. I have sent Lyft emails with no response from Lyft maybe you have the wrong email I will make sure you have the correct address. I need a letter from you all stating it was not my doing being late this morning. I called for a driver about 5:55 AM this morning. I got a driver that was due to arrive about 6:08-6:20. Just as the driver was to arrive about 6:15 my driver was taken away. My driver was 5 minutes away. Again I am waiting for a driver to get to work at 7:00AM. I was made to wait for the next driver. He arrived at 6:50 AM. The driver was friendly but I still arrived late to my place of employment. This should not be and is very unacceptable. I have been a loyal rider for years with you all. I have had such horrible service in the last 4 months with you all since moving to another part of Philadelphia. I hope you all are not discriminating because of the section of town I now reside. I would appreciate a written notification for my place of employment signifying I was waiting on Lyft to journey to work. This is not the first time this action has occurred. I hope this is not a practice Lyft accepts or presents to Lyft’s loyal customers. I hope this can be remedied and improved. After all, we all shrive for excellence.
Can you send me my 1099 from 2019
Attempted to take $538 out my account and I dont even ride lyft and never drove for lyft either. I would appreciate a response please and thank you!
The Lyft driver called me a . She refused to drop me off in the correct place.
I found that you have appropriated $100. from my credit union account without my permission or knowledge- I want it refunded immediately
I request a ride on the 5/13/21 from 29 highland st west hartford you send the ride to conord st .I was 15mins late for my job on top of that your price is ridiculous very poor service you need to reports your company to the consumer.
I have 2 charges on my bank account on may 8, (37.99 and 39.99) for rides that never showed up.
Every since the start of this year Lyft been super late or cancelling my ride at 2 and 3 mins away from me and I’m getting tired of it because last year y’all was Great and this year idk what y’all doing
Was promised an $8.83 fare n when pressing button on phone to send request for ride, it fame up $11.82!!! Tired if this n want the difference of $2.99 back in my account. Ty
Why did I get a text saying my driver is here and he wasn’t and d then a subsequent text saying another driver would arrive in 2 minutes?
I have check my credit card statement and I have been charged stuff that I don’t even know about and I totally different prices then what my lyft account says.can you give me a call back (863)709-xxxx
Hi, I would like to get an update on the status of my driver application submitted about a month ago. The record still indicates pending background check and insurance processing…
Thanks,
Georges Francois
g4franxxxx @gmail.com
Tel. 239-940-xxxx
im having a problem with lyft. i don’t like how it takes $20+ whenever it feels like it , sometimes im in need of the money and i don’t have because you guys take it. its not okay and it needs ti be fixed.
I was over charged
Didn’t give permission Lyft to take 48 dollar off my card
My # 636627xxxx
I requested a Lyft ride at 326 Mantlebrook Dr
Desoto Tx 75115 Texas. I did not receive a verification response. I need to be at the airport so I have my son request a ride for me using his phone and my credit card number. The right my son requested arrived and I took it to the airport. About an hour later I received a text stating that I would be charged $10 for not being available for the first attempt at ordering a ride. I looked at my credit card I was charged $29.99. I don’t feel I was at fault I would like a refund.
Can you call me (949) 529-xxxx
For Taxes ,1099, Of 2019 , Juan Bisio,
I Can not get to talk to someone for tax ,1099 of 2019 ,
Im not paying no 5 dollars to get my money back
I got a ride and everything was fine until I get a charge every day since the ride!!!!
On the 6 and 7th of May my cash app card was used in San Francisco. When I live in Humble, Texas, my card was charged 17.99 twice. I’ve never been to San Francisco neither do I know who lives there, neither have I ever used your service! this is not the first time this has happened. This was attempted last year. So what I am saying is my card was stolen, I’ve already contacted cash app and reported my card stolen, I’m contacting you via email informing your company this was unauthorized payments and I’m asking and and I’m asking for the return of said payments. My name is Linda Williams my email address is as followed lynxxxx @yahoo.com. I hope we will be able to resolve this matter in a civil manner.
1. You all do not want to provide customer service as there are phone #s for customer service. The ivr systems states that the reps dont have tools for support. Say what? So why have them. Oh thats becuse you do not have reps by phone.
I am a long time rider with Lyft but 3xs I paid by my visa bank card and I get to my intended destination fine. However when I order a ride home my bank card “errors” & is unusuable. I spoke with my bank today and they insist it didnt happen on their end. I would like to speak to a capable rep with authority i to ferret this issue out for me on your end. A resonible person will recognize It is at the least counter productive to not be able to get a ride back home. I will be looking for a response today from a representstive that can help.
I referred a friend to get the bonus and we got the email that said that I will get the bonus when he complete the rides and Lyft is saying that they don’t see a referral at my end someone please help
My Lyft account was placed on hold for me following state and Lyft requiring rider enter the with facemack on before entering the car
I have been charged for a ride that didn’t take place. I landed at John Wayne airport at 10pm. I ordered a lyft and went to Parking lot C, the designated area to be picked up. The drivers name I believe was Hubert? Hos license plate started with ELE. A blue Prius.The time ticked down and it said the driver has arrived. He was nowhere. He called me and asked me where I was and I said in Parking lot C where lyft rides are picked up. He said OK I will come back and then called again and said where are you? I told him again and he hung up on me and never came. It was now 11 pm and I couldn’t get another driver to come up for a while but then I did. I ordered it but shortly after my daughter contacted me and said wait for us and we will all take a taxi so I cancelled the ride. Please refund my charges of $70.59 I believe. That was a nightmare.please have some one notify me at 949-449-xxxx
I need help with my money coming off my card from the Lyft app
My complaint is that ill been deactivated for a false complaint and dint have a chance to talk to someone to talk about the problem.I been a 5 star driver I think I deserve better thank you
Hi I had signed up for Lyft pink and I can’t still request a ride for some reason. It keeps denying my credit card and I don’t know why I don’t miss any ride payment I’m always on time I always have money on my car when I’m requesting a ride and I don’t know why but my card is being declined y’all took money from Lyft pink and I can’t even request a ride I would like to get my money back and I’m going to cancel my subscription or do something about my credit card debt because I have money on there but but it’s not letting me use my car for some reason and I don’t know why what is going on I can use my car on anything else grocery shopping buy things for when I come on live I can’t use my card is declined I don’t know why it declined but can I fix that problem
I want my money back. My scheduled ride never picked me up so I had to book another Lyft and my price doubled.
Very disappointed with the service, I requested a ride 3 hours ahead of time and the driver never showed up and his negligence made me late for work by an hour.
I requested a lyft and it took my money and nobody has came
I am filing a complaint, I booked a ride at 7:30 am, and waited longer than the 25 minute wait time, I lost a day’s work, because of Lyft’s failure to fulfill their end of the contract. So, I want to know how Lyft compensate me, for my lost wages, and lost time.
To whom it concerns. I been constantly complaining about how this baltimore location do business with the drivers. Today,as with many other times,I’m being forced to turn off the drivers mode and use my personal miles to get from a place. Someone needs to look into this because it seems as if it’s a way to run up personal miles,so that people have to pay for extra miles. And I have heard this from other drivers as well. Thank you for your concern.
I let my proprty in the back of my lat lttlft ride to 298 jay st lkwd xo hr name qas christina
Good evening I am sending this message to complain about a trip I made on 4/26/2021 i am a loyal customer who feels very disappointed. I was charged a damage for something I did not do I have pictures and proof I called and emailed no one helps me I want my refund of $80 it is unfair that I pay for something the driver or another passenger did . If you look at my ride history I have never been a trouble ride I been pleasant for someone to throw dirt at my name and lies I will not accept that please help me…
how do i go to the hospital and use lyft. there is now way to sechedule a ride for tomorrow morning early. doi have to use uber or a taxi cab ?? urgent
martin
818 458 xxxx
Hi i have been using lyft for quite some time. In the last 3 months I’ve watched your rates double and then triple. As high as $100 dollars for a ten min ride. My wait times have at times been over 2 hours and I’ve ended up just walking to where i need to go. Sometimes in the middle of the night sometimes when its raining and sometimes both.
Drivers say its because there are not enough lyft drivers. So there are not enough lyft drivers in Miami? Then i guess its time i switch to uber.
I was charged three times for one ride and I would absolutely disturbed
I am attempting to contact corporate director over a major issue. I am a driver and am being treated unfairly over lies of mental distress passenger. Lyft team member Randy has closed my account.
All day yesterday I was charged too much for my rides and also your charge me for two rides that I never even took and that is not right and I’m highly upset and y’all need to refund my money repeat your need to refund my money Timothy Lee Brown card number in in 7631 I need my money to be refund give back to me cuz I didn’t up the rise you have to take all the payments off my card and charge me too much and once again my name is Timothy Lee Brown the credit card number ending in 7631 so y’all please give me back my money that is not right all that money I was charged one was 55 one was 58 and so on and so on but that is not right at all so I really would like to have my money back
I am beyond frustrated. I have requested that a member of Management call me, ASAP. It is regarding one of your drivers. Again, CALL ME. (949) 662-xxxx
I scheduled my rides at least 3 to 8 hrs in advance if not the night before and every day I end up walking home almost 5 miles in a cast cause my lyft driver never shows up after I wait for an hour for him to show up
Would like to know why you are charging my card a dollar then put it back when I’ve never used Lyft ever
I called for a lyft to be sent to my friends house for pickup. His name is Patrick and he drives a white chevy malibu with license plate MB4681. My friend was doming down the stairs when he drove by waving and he kept going. I was charged for the ride and would like my money returned. I spend a lot of money with lyft and should not have to deal with this kind of problem.
Hello I worked at a lyft hub (not as a driver) in 2019 and need my W2 how do I get this??
Having a difficult time trying to resolve an issue on my debit card ….
Need to have my default removed from my debit card
I have been in contact with the driver I had on Saturday he will not give me my mother’s phone back and I can’t get any help with your help team I need some clarification.
Lyft beware your driver they know how to cancel ride that they don’t want by simply double click on I phone and let screen disappear Uber had the same problem until they fixed
First of all not only did I work for you all but I had several drivers cancel on me say that they picked me up said that it was a safety violation with no proof at all did my account get suspended for no reason I would like my account deactivated as well as my pink membership ASAP
I need my card information Deleted or I’m going to BBB because I’m tired of getting the run around
there is this 2015 honda civic silver with florida plate the driver know how to cancel trips that he dont want by double click and the screen go away then he wait a few seconds and he goes on line and lyft don’t know that he does that there is plenty people that know this trick not fair for others driver
HI I have been shut down with Uber because Lyft told Hire right that I had a serious safety problem..Uber said Hire right was told it happen while I was on Lyft. Problem is I don’t drive for Lyft and Hire right has no record of any complaints. Only Lyft can remove my hold. Now before I turn to legal action I would like Lyft to remove the hold.
Hi I want to file a complaint I been taking lyft some years now and I have never hat any problem up in till now for the last 5 days some of your Lyft drivers been overcharging me for a 13 minutes drive from my house to my job and I know it doesn’t cost no $15 , $16 , $17 dollars i knot how much the ride from home to work cost it cost less then $14 dollars so I want my money back please because your drivers are Ripping people off And all the charge in them and that’s not fair so I want my money back please
Thi
My name is Douglas Klaas, dbkxxxx @hotmail.com – (562) 881-xxxx- xxxxx Newland Street, Space 248, Huntington Beach, CA 92646 – I am writing this narrative because of the difficulty I am having difficulty getting my detailed pay and expense records from Lyft. I was a driver for Lyft but I don’t have access to the app because my app has been deactivated. Last year, Lyft furnished mydetailed and itemized pay and expense record for 2019. This year, since March 2020, I have experienced one exasperating experience after another trying to get my records. All the Lyft customer service personnel are very evasive and uncooperative in getting the information I need. I was told that the detailed reports that were furnished to me by Lyft last year are not accessible this year because of privacy concerns. The Lyft representative currently working on my problem is Juan Pablo. He continues to insist that I can gain access to my deactivated Lyft app and get the information I am asking for. I kept trying to explain to him that since my summary pay records were sent to my email without concerns about privacy the detail pay and expense report should be sent as well, if a specific request has been made by me to acquire such records. In my past communications with Lyft personnel I have furnished a facsimile copy of one of the pages of the detailed pay and expense report for 2019 and all Lyft reps will say is either it doesn’t exist for pay and expenses in 2020 or if they do admit these records exist, they say they can’t access them because of privacy concerns! Two contradictory statements. I have good reason to call into question his ability to offer good advice. At the beginning of our dialog he asked me to send a picture of my drivers license, email address and phone number. That he is messaging me on my email shows he already knows what my email is! I’ve furnished a picture of my drivers license and revealed my phone number to him and every Lyft rep I have communicated with. Isn’t this information retained in your files? The main issue here is simply this – I need the detailed records I have requested for 2020 in the same format of the records that were furnished to me by Lyft last year. My tax accountant needs these detailed pay and expense records to properly determine my tax liabilities and exemptions These detail records must exist because the figures on the summary could not be made if the detail reports did not exist. Please see what can be done to get these detailed reports to me. If necessary, I will give you my signed waiver to allow Lyft to assemble these records and send them to me. I have made, and am now making a very reasonable request to get my 2020 pay and expense records sent to me without further delay. I further request you call me at 562-881-xxxx to avoid more fruitless dialog as I’ve experienced in the past with many Lyft reps. Thank you.
You guys keep rejecting my debit bank card
I am being over change and no one is doing anything about it
I got a ride and it took $250 out my account please contact me back 678-683xxxx
I am in need of a document from lyft, stating I was hired as a driver prior to the pandemic in order for me to continue to receive gov,t assistance. Please help
I was paying 7 to 8 dollars for a 5 minute schedule ride from work to my home. Now I’m paying 12 dollars and up for my 5 minute ride. This is ridiculous! Not only that, why have schedule ride in place and have no drivers (they keep canceling)? Also, I can’t even leave a note for the driver for a schedule ride. I’m about stop using y’all. Y’all keep taking money out of my pocket for a 5 minute ride. I’m pretty sure none of y’all would pay 10 dollars or more for a 5 minute ride.
Seriously,
Upset/disappointed customer
I just learned one of my friends is caring for a downs syndrome brother and they were refused your service. If this is your stance I will NEVER use lyft again. That discrimination is so horrible I couldn’t even imagine. Such a freaking disappointment!
Hi, I’m one of the regular customer of Lyft. I do schedules ahead of time to avoid late going to my work. But more than three times that suddenly the Lyft driver cancelled my ride in short I was late to my work many times. Like now, I schedule 8:20pm and I see that the driver will 5 mins far to my place. But the driver cancelled it! I’m already downstairs of the building and waiting for another driver to come. My work start at 9pm so what I’m late again! I made schedules to make it sure I won’t be late but it’s not happening! Please tell your drivers not to cancel the ride most especially it’s scheduled already! This not good to both of us! The company has a bad image! It’s a big lost to your company if this will be continue!
Can’t talk to anyone about charge tryed a chat not resolved next step call local news
Can’t talk to anyone about charge tryed a chat not resolved next step call local news
There are several issues I want you to know this is not the first time this outrageous inconvenience has happened..
Lyft’s attitude toward its customers is exactly shown me the subject matter. ” Sorry about that” but you paid for pink service and didn’t get it you scheduled a ride what showed up hours late the pickup was at the grocery store $200 a grocery in a car outside in the hot sun gallon of ice cream turn to soup milk so warm it has to be thrown away meat hot to the touch what you are eating it I didn’t it went to the trash. And you continue to charge me $20 a month of service that you can not and knew you could not deliver did you charge me for a ride but I waited for I have to follow the rules but lifts does not just says” sorry about that ” get $5 to make up for your inconvenience I’m a few hours the $20 monthly fee that I paid. Over $100 milk ice cream meat add frozen food to head to be thrown away at my cost.
So lyft being derelict incompetent and neglegent. Offers $5 in compensation for $130 loss it caused.
I have not used lyft to go to the grocery store since. Nor have I used it for any important places I need to go. I wonder if it actually it took any time to realize how large of a customer I really am I took the time to look through my history with Lyft. Any other reasonable company with a bent over backwards to make amends Lyft says sorry about that here’s $5 bucks credit.
I want you to Know your apology note has made me decide I am going to sue you for triple damages and demonstrate to the rest of the country what an incompetent inconsiderate thoughtless uncaring and Greedy company Lyft truly is. I’m going to create a public relations nightmare force you to face the fact what kind of company you are
I’m requiring $500 for losses ( time food) damages . Services. Charged but not rendered. I didn’t think to file this suit my Wednesday morning an invite barage of news and social media. Your half-hearted apology is insulting.
Joseph Smith
I wish to file a complaint about the scheduled pickup option. At approximately 12:15-12:30, I requested to be picked up at 2:15 (via the schedule pickup time option on the app) at Roosevelt High School. I received the confirmation to my phone via text. The original driver, Mervyn, was supposed to pick me up at the designated time, but cancelled on me. Then another driver, Desy, was listed as being the next driver available. Then she cancelled on me. I had to cancel the original, SCHEDULED, ride and request another ride. The third driver, Salvador, was able to pick me up and get me to my destination in time. Please contact me at my email if you have any additional questions. Thank you.
Why was l charge for a ride cancellation that l did not cancel? I am so sick of this happening to me. Which l have never had trouble before.
Good Morning,
I am usually a Uber customer and yesterday I tried Lyft. My destination was 20 minutes away, 2 drivers cancelled my ride and the third driver got me to my destination 1 hour after I booked the ride.
You have no phone support.
What are you willing to do to make things right?
Thank you!
Jeff
uber
I am a driver and I have a couple of questions and can find out where to ask them thanks
A $19.99 credit card charge on my card. This was not me.
04/21/21
Lyft * Temp Auth
SanFrancisco (us)
Yes hi i didn’t request a lift ride it was a mistake and i being charged . $5.00
I have been going back and forth with your staff for several months (since February 2021) for my complete ride receipts. To date I have not received them. The issue: In my ride history the receipts do not have all information needed for my employer to reimburse me. All the staff continues to tell me to do what I have been doing. Go to Ride History, download and get the report. What the report is not giving me is my drop off location address. It illustrates a map. Since then I have sent an explanation of what is needed. I was asked to send the name of the drivers, where I was dropped off and picked up. I received an email on 3/31/21 stating my full receipts were in my email. To date I still do not have my receipts. Bryan was the staff member who had contacted me and I complied with his request. Below is the email from Bryan requesting information. I just need my complete receipt information from Lyft’s letterhead or emailed to me . This is very stressful and I am at the point my attorney may have to get involved. This is a simple request and I do not understand why this is such a challenge for your staff. I use Lyft services frequently, therefore this request should not be difficult to honor. I pay for a service, therefore I should be able to get what I have requested without hesitation. Unfortunately, there is no way to contact anyone by telephone or chat. Your company makes it so hard for the customers, from waiting for drivers to a simple complete receipt request. Unfortunately, I can not attach what a customer sees on their receipt. I would like someone to help me with this matter please. I would send whatever information is needed to resolve this issue.
Thank you.
Bryan (Lyft)Mar 26, 2021, 8:59 PM CDT
Hi Tanya,
I hope you are doing well and in the best of health. This is Bryan from Lyft Support. I’m more than happy to sort this one out for you!
Please provide the following information so we can assist you faster:
• The date and time of the ride
• The name of the driver
• Can you confirm the email address where the receipts should be sent?
I truly wish you a blessed day along with your loved ones. I wish you to have a great week. Stay strong and safe! Let me know if there’s anything else
Best,
Ref # 176791971
Hi I am Denisa muse I have send Lyft about 3or4 emails telling them what happen someone have been using my debit card for the ride with Lyft and those are charges that I did not do or authorized no one to use my card and I would not knowing if it did not came to my phone every time my card is use it comes to my phone and I just enroll in that program with my bank and then someone at Lyft send me a email saying that I need to get my money back from my bank and I talk to my bank and my bank said no Lyft the ones took it and Lyft need to give me my money back and it’s not no Lil money I don’t care I need every piece back my contacts cell and I won’t my money back ASAPnumber 504-320-xxxx
On April 20th, I ordered a Lyft to take me to 7 Eleven, I received a driver after waiting almost an hour, her name was Martha, when she arrived i and my service dog went outside, I tried to open the door and she said no dogs. I replied that he is a service dog, she then locked her doors and called me a LIAIR, at this point I was trying to save the info on my phone so when this was over I would be filing a serious complaint. I’m sure you have this ladies info because they sent a replacement Lyft driver which his name was Joshua and he arrived at 11:58 PM .
I HOPE YOU TAKE THIS SERIOUS because I’m not going to
let this go, she needs to be fired.
Phone number on my app : (213) 268-xxxx
I lost my wallet in a LYFT car yesterday, April 23rd, and have tried calling the driver many times without a response. I was returning home from a DeVita dialysis appointment located on Redwood Street, going to Porter Street in Vallejo, CA at about 5:45 pm. We made a few stops in route. The driver’s name is Edwin Antonio. Please help.
April 21, 2021, I scheduled a ride to be transported to Winn Dixie, on April 20,2021, driver Eugene did arrive as scheduled, I was on my front porch, went out to the car and let driver know I need to set my house alarm, went back to set alarm, as I was returning ,got back to my front door I observed driver leaving ….
I waited over an hour for a ride.Then the Dam driver. Pulls up and out. Fool didn’t wait 1 second!
I would like to speak with someone from corporate. I am a driver with over 6500 rides and a five star rating. I have been blocked/ refused from speaking to anyone in management regarding concerns in customer service and in safety and theft within the company.
I am a licensed driver, and if I could find a car to buy with reasonable terms, then I would love to come to LV and drive. If you have a way to help, then let me know. Thanks, Terrance LeCompte
I need someone to call 338212xxxx
My ride is rarely on time, I’m late to an appointment as I make this complaint. Why can’t you people every get here on time they give you a time but for what
I’m been trying to get a situation corrected but I’m keep getting the same response. Being told they’re in another conversation, then 20 minutes later it’s another person comes on and say the same thing. Whoever controls situation in Baltimore city is doing a terrible job.
Need copy of 1099 nec way can’t it be mail to deshun Dickerson 3050 Cobb parkway nw kennasaw Ga. apt 6321
Cannot read the code on my gift card
If I want to assist my grandchild to get rides to and from work that does not have a license how can I set that up and be charged to my account
Driver drove down our loading dock, proceeded to relieve himself, private property
Driver AZ License Plate:PXA4COA
Grey Kia
Lyft driver started timer before he arrived and then purposely parked to get no call no show fee. He also ignored my call, and lied to me.
I had a ride last night from Houston international airport for $52.00
Now my bill came in as $69.89 what happened.
Several times now on many occasions it has been very difficult to schedule a ride I understand that you get busy and you have limited drivers. I rarely ever have an issue with a driver they all r awesome. If you look back at how many times I literally take Lyft to and from places you will see that I have provided plenty of business for this company and for me to schedule a ride and then I don’t even get the ride and then I go back cancel it and do the standard and I still can’t get a ride really leaves me feeling kerfuffles.. I get charged cancellation fees & hold fees & over charged.
How is it that I keep trying to get a ride or lift back to my hotel Room I keep calling virides they say their coming I wait the time out and no one shows up if I cancel the ride I’m still charge and never seem to get my money back like I can understand what’s going on Ixm a paying customer, Why am I being completely deprived of Services!
You are so wrong to increase rider charges as a bonus to your drivers. This increase will cost them their well-earned tips. Why not decrease YOUR cut? At least Uber shows their greed up front by offering pickups for a fare increase.
I want to give tLydt feedback that their prices are ridiculous
I have a personal concern about driving with Lyft. The person who referred me to drive for Lyft didn’t get paid and both of us has reached out through the app to see why! They asked for a screenshot of the promotion from when she sent the referral which we had no knowledge of having to produce. I would like to know who got paid for the reference? Or if someone placed it in their pocket or something? It’s not like it would matter much but, I will not be referring anyone until I know how this thing goes
My last Lyft ride was April 11 10:27 pm for $14.69 how come I’m getting charged for April 12 $25.29 and $27.54 and for April 13 $31.50 when my last ride with Lyft was April 11 ?
Lyft has given me a debt of $150 for transports i didnt take that never showed up..and also i checked my account and found 5 transports that i was billed for and money was taken from my debit card..i am angry,I would like that fake debt removed and also my money refunded for the 5 transports that i did not get but payed for!!!I use lyft because its affordable..i can’t believe this could happen..in my eyes thats theft..i would like my money back asap..
Hi, Since my accident back in December 2020 and my car was totaled. I haven’t been able to drive with lyft. So I had to resort to using lyft again to go back to work for someone else. And have a hard time getting a driver. Even with a scheduled pickup the driver cancels. Which causes me to be late for work. I had to have my son leave his job to come get me. What is with all the drivers in Albuquerque/Rio Rancho, NM. Do they not want to work? I have to work for a living and need to get to work on time. Since I am unable to work for myself right now. Until I can get another car. I rely on rides.
I wanna know why u guys are charging my card I didn’t order no ride can I get my refund back today
I work for a law firm and am trying to get information how to obtain our clients employment records with Lyft.
Left stranded and no one cares. My appointment over night so I taught I would have a ride in the morning. Need to go to hospital.
What is going on with your company ? I reserved a ride in the morning fir 430 this afternoon and there was no heads up it just canceled. No drivers? Now I’m very late for an appt .thanks alot for nothing .
Made to wait to long. I understand there are very few drivers. I have been waiting for over one half hour. And the price keeps climbing. It went from 9:00 to almost fourteen dollars. What gives?
Lyft did an unzuthorized transaction on one of my cards with out approval.. i had got a ride with Renee who took me to a wrong address he was suppose go have been on 1440 key west dr he took me to holy cross hoslital which was wrong so i missed my appointment .so i askec him to take me back home…so he did z no charge..so i vave him 5.00 cash and the next day i seen s transaction on one of my other csrds thst i was not using ….that is against the law …i did not check of thst card to be used
Good morning! I’m a loyal Lyft rider who has been enjoying your services for quite some time. However, some things, including longer wait times and higher rates(even with Lyft Pink) are beginning to sour the experience for me.
Hi, Thanks for providing a great service platform in Lyft!
I am looking to establish a partnership with Lyft and AAA to extend significant discounts to your drivers to allow them to have legendary AAA Emergency Roadside Assistance and make the Lyft experience even safer. Who would I work with to put an affiliate partnership program like this in place?
I would like to have you folks take a look at my profile again. Back in 2016/2017 I was one of Las Vegas top drivers. Then I was deactivated because my background check. And when I tried to get reinstated and was told I need to pay a lawyer to give me a letter saying in layman’s terms I was never convicted of a felony. Which I never was. Thank you.
License place # BM61212 3/30/21 @ 16:00 HR
Your driving was driving (WB) on 87th and Stony Island against the traffic. In other words he was sitting still at the intersection (WB) in the lane that was going (EB). When the light turned green your driver forced himself in front of the car that was going (WB). Not only that he was driving against the traffic on the opposite side, he drove approximately a quarter of the block against the traffic, before he jumped over back into the westbound Lane in front of cars.
Can I get my application to work for lyft approved so I can drive
I had a passenger do $270 dollars in damage to my vehicle, Lyft only gave me $150 I even supplied an estimate for repairs, I need to know where do I send legal, a small claims suit for balance of $120.70 plus loss wages. Customer support said the max is $150. They are unwilling to resolve this issue so legal recourse is needed to recoup my loss.
Been trying for 3 days yo get my money back into my bank., there is no one willing to help. Do I need to contact the news media and lawyer.
Saturday night I waited four hours for a lyft, lyft never showed up I canceled my ride because after 4 hours I was aggravated. And then got charged
Who will CALL me , don’t want an email I want a call
I’m being charged $68. For a Lyft ride that was $68.00. Like to dispute this
Why am I being charged. I tried to get a ride yesterday and NEVER got a reply so I cancelled
My name is Diondre Brown and I just want an approval to add Black Lux to my account. I drive a premium Black XTS 6, 4 door all Black Leather loaded. I was told that only XTS 5 was approved but I drive a XTS 6 which provide more customer service to the clients we serve. Thank you.
I am Writing about Some Unauthorized charges on my credit card. I wrote earlier and The charges I was talking about were 2 charges around 6.77. The other 6.72. These charges are on my credit card. I did not get any rides with lyft to have these charges on my credit card. I would appreciate someone looking into this matter. Pamyla Clark
I took your service to LAX. The cost was $110.00. Upon return, I took your service, which cost me $279.99. Unbelievably insane. Your greed has convinced me not to ride with your service again. I thought UBER was extreme with their pricing. You charged me almost 3X’s more on the return. Totally disappointed with your service.
First time traveling since Covid-19 and found myself using a taxi for the first time in years as your prices exceeded the taxi fee. We all do whayis best for ourselves .
I recently used your service and I cancelled a ride but the money was never put back in my account and I didn’t notice it until I scheduled a ride later that day. It was April 8th and the 14.99 I was charged was never returned.
I have a couple things to dispute I was double charged and you all even have the wrong addresses. But when the guy was taken us home lyft or whatever took him the wrong way I’m beyond pissed and now I’m in an email battle with someone from lyft is telling me I’m wrong no you all are wrong I want a full refund of 8.69 and 8.99 this is wrong
Nice that your driver called me at the time he was to be picking me up and telling me I lived too far away. This is AFTER I’d scheduled this the night before so I would not inconvenience friends for a ride. I wish I could pick and choose to do my job or not. Very disappointed as this is the first and last time I use Lyft. The Driver is HTW2810
I need a rufundfor $14.99 i didn’t book a get a ride im Mr. Chris 513-344-xxxx
Why is my information being used and what Seattle Washington when I’m actually in Gainesville Florida on a job working
Need to talk to a Lyft rep I’m not going to put my credit card number until o speak to rep
ABSOLUTELY HORRIBLE SERVICE!Even trying to reach someone to complain is extremely frustrating. I have missed my flight because of Lyft. It’s critical that I speak with/contact someone regarding this experience! Pleas
I’m having a problem with Lyft auto claims department Travelers. They are not cooperating with me for my claim. It’s been a bad experience with this company that added additional stress and anxiety in my life since this accident. I do not even know where to start from they didn’t pay for days of my rental car , they didn’t want to repair my car, they don’t want to settle a fair offer for my child due to the adjuster being mad because I reported him to his supervisor now he’s being rude and bias. They supervisor not returning my calls, my attorney asked him not to contact me again and he still did, it’s really horrible and I’m very overwhelmed with dealing with this. Can someone reach out to me from the Lyft cooperate office please?
I’ve been Waiting on A Ride4 30 minutes when In Fact I’ve Seen Lyft Drivers Come Here! What is Going on With your organization?!
Hello I was a lyft customer Since 2017
I never had this problem and situation with there GPS, amount money, Since this lyft and Uber have highjack the price for shareriders Since the Pandemic . April 5,6 and other dates was going to the states Attorney General office about getting my money back and I have screenshot and save in my email.
Why am I not receiving a return call from Lyft support you I left a detail message including my phone number 240-621-xxxx three days ago and have not received a return call as to why Lyft is pre authorizing my debit card for more then what the actual ride cost.
I have had 2 drivers cancel on me today alone ,I just want to go home after work
Wth is going on with y’all
Driver pulled up to my house, when he saw who we were he hit the gas and kept going. Therefore I would like to be reimbursed.
My pick up was up my address at 10:10 going to JFK. about 15 minutes from my house. This was on 4/6/21
I am writing you this morning from sheer desperation. I am a blind person with a very well trained service dog. I have been refused service by Lyft drivers consistently over the past two years. I have tried everything to avoid driver confrontations. Most recently I began leaving a note saying that I have a service dog. Now my problem is that one drivers read my note they cancel the ride. Yesterday I had four different drivers all cancel the ride resulting in my missing two very important medical appointments. I spent the entire day at home in bed severely depressed. Please call me back as email is difficult for me thank you.
Your company robbing for a passenger who was on a round trip that I drove him to his first stop then come back later while waiting for him to tell me he no longer need me to take him back and to cance the trip going home! So I canceled the trip tho didn’t get paid for the going to trip and your support refuse to pay me for my time gas for the first trip I do ask to be reimbursed!
That’s your fault. You should have ended the ride, not canceled it.
Its no reason why lyft drivers are able to wait u til they are 3 mins away to cancel rides. at that point we as riders need to be credited for wasting our time then having to wait an additional 30 mins max for a new driver to come. its disappointing and I need the money that I just spent off canceling these rides back because I’m tired of it I’m done with live and I do after I get my money back I want my account cancel and if I get no money back in my account is cancelled I am suing like I said it’s no reason why drivers are able to wait until they’re three minutes away or less and then cancel arrive knowing that people barely want to drive for Lyft as is so there’s barely any drivers it’s inconsiderate and Lyft needs to be held accountable
I am constantly being charged for rides I don’t even take you took out three payments today and I have never left my house you keep holding payments because you’re saying something about needing to see if the first ride was cleared I’ve gone through this at least 20 times complaining and complaining please return my phone call 909-507-xxxx
Why are they me twice for one ride I paid for one ride it was 15dollers yesterday then I look at my credit card it’s saying 24dollers on the second I had a ride 17dollers I look at my credit card it’s 34dollers what’s going on with this
Change of destination without any cancellation. I will not work this way!
I had gone to the Big Lots in Rancho Cucamonga California on Foothill tonight and on my way in I noticed an elderly lady sitting with her bags . I had gone in and was probably an hour and a half. When I came out I noticed the woman was still sitting there and looking very concerned. The store was closing as she said she had been waiting for 2 and 1/2 hours at least to be picked up by your company. She had called twice and upgraded once and still no one went to get her. She had a brace on her leg fractured back scoliosis and was having very much trouble ust getting around. I ended up giving her a ride home so she wasn’t left out there in the dark and the cold. Your company did her a huge disservice. I was disgusted by the treatment she had too experience tonight. She should be compensated for All the Troubles and stress you guys have caused her. She was the sweetest woman and relied on your company to get her home safe and she was left stranded. I would only hope this never happens to anyone else or one of my loved ones because it was a disgusting thing to have to see. I hope whoever is responsible for this is reprimanded! Her name is Susan Lynn.
One of your drivers hit my car and drove off without stopping and following the proper procedures for an accident (hit and run). I have the drivers license plate number and I saw the Lyft sticker on her car so I wanted to work this out with the company instead of resorting to legal actions. I have more details upon request. The driver hit me on 04/01 around 2:35p.m. MST in Phoenix, Arizona 85020 at the light of 12th St and Northern. She grazed the driver side of my car after swerving out of her lane to try to pass the vehicle in front of her. I was entering the right lane and she did not check her mirrors. Her license plate number is APJ3828 and it was an older white woman with glasses in a white SUB/Minivan.
My Lyft driver did not come to my address, not even close. He had my address but went to another part of a very small complex. Just by chance, I saw him over there and he got mad at me (and drove off) when I got frustrated that I would not even have seen him except that I happened to see him turn into the wrong parking lot. I lost money and would like a refund.
One of the lyft workers would not bring back my bag it has all my information in the bag and he refused to give me it unless i personally gave him something for it I NEED MY BAG SINCE YESTERDAY i had to beg this driver to give me my bag and he still has yet to give it back
I need to speak with an actual person because ive tried the social media support crap and nothing has changed with my lyft account 912225xxxx
Want to report someone who never returned a car to lyft
Lyft shut our account because we did too much business for the corporate credit card on file. They shut us down without notice. I have customers very upset.
I’ve been trying to contact someone including the link you sent me to reactivate the account that doesn’t work.
The account card limit was raised on Wednesday but no one responds.
In the future a phone call or email notifying us that we are shut down would be professional.
If you care please fix it now.
Hi, I’m one of your long time riders , this is my only transportation to work and wherever else I need to go.
I’m trying to get to work today , I scheduled an advance ride and now I’m on my 3rd driver who has been issued to me. I will just get to work on time.I don’t understand why the app continues to do this. I use this to go to work 2 times a day, 5 days a week. When a customer issues a preorder ride or rides the first person they get should be their rider unless an emergency etc, the app keeps switching drivers and can make the rider late to their appointment or in my case work. Please fix this , it’s so unfair to your riders.
On 03/31/2021 i took a Lyft ride. I was quoted 8.00 and some change. You guys charged my account $17.78? The driver was professional and the ride went well but that is not right. If we cannot resolve this matter I will no longer use your services. 432-312-xxxx
I left my phone in a Lyft car yesterday the driver didn’t drive off for 5 min refused to bring my phone said I had to wait for him to do a pick up and now has my phone off this is ridiculous I need someone to contact me ASAP at 929529xxxx I can’t login my Lyft so I have no way to contact the driver
I have been using Lyft a lot because my car is broken down and I can’t afford to fix it. Often, including five times in just the past week, I’ll be assigned a driver and then all of a sudden I’ll be assigned a different driver–with my wait time starting all over again. Today I almost missed getting to a job interview. I am incredibly sick of being dumped by your drivers and having to wait extended amounts of time while you find a driver who will actually follow through on picking me up and finishing the ride. If it happens one more time I’m switching to Uber to see if they can’t do better (and I effing HATE Uber). You will lose a lot of money from me since I’m now carless. I will also switch to Uber if I get no response to this issue.
Want to report my son’ death he was a driver for Lyft
My bill is wrong!!!!!! Pls don’t charge my card
I was charged for services I never asked for. I need someone to call me or email me immediately
I would like to use LYft as a promotion for my Church in Philadelphia, how can we do this?
I order a 4 lyfts and 1 charged me 40 and never came and got me
Yes my name is Philip Mendoza I was charged twice on my debit card on March 15th 2021 between 8:30 p.m. and 9:30 p.m. are two separate rides that you could not locate a driver for me the first charge was for $26 39 the second charge for $30 and 94 sets I spoke to customer service people first was Elaine and the second Moses was Amy and they assured me that my refund will be put back on my debit card within 5- 7 business days which it has not and I’m getting really frustrated especially since no one is able to contact you are talk to real person in real time which is always the best option for resolving issues directly please let me know why it’s taking so long for my refund to be put back on my debit card like I said I’m very frustrated really starting to aggravate the piss me off please don’t make me report you to the Better Business Bureau l because I’m to getting tired of the run around
Why is it so difficult to request hours in advance a Lyft driver in my area? I have been using this company for quite some time now.
I drove for Lyft for over a year. Everything was fine until I tried to update the updated app. Then my phone froze. In fact, my phone never worked again. I lost my old phone number. I can’t get into my Lyft app. Therefore I haven’t driven for months. Also, I need my 2020 tax information! My old phone number was 515-306-xxxx my new phone number is 515-552-xxxx my name is George Dunbar
Why use a 3rd party background check?
It’s a waste of time and money, take out drivers for a recheck!
This is the most foolisk & idiotic thing to do toward a driver, without notice and we shpuld be paid for the down time.
There is a more simple way to do things without making the driver feel like there being discriminated!…
I have been a loyal customer for several years now, and spent 100s of dollars supporting your employees, but this last trip of mine on March 22, 2021 from Ann Arbor to the Detroit Airport was horrendous. I waited over an hour in a university city (University of Michigan) and had to walk to the police station to find the driver. He was a block away and couldn’t find my house. I was so stressed the whole trip, because the driver was driving so slow and I was already over an hour late. I wasn’t sure I would make it in time. When we finally arrived, I raced through the airport, having to go through security first and being stopped there. When I finally reached the gate, they were just closing the door. I was lucky they let me in. I will not accept this type of service from Lyft or any ride share company, when I was expecting to arrive one hour ahead. I am requesting a refund of $52.80 from your company. I don’t want to get the driver in trouble, because he was doing his job, but it was not what Lyft had offered. You need more drivers in Ann Arbor and the driver should not accept a customer if they are going to be an hour late. I don’t need any more stress at this time and having to pay $52.80 for a ride to the airport is simply OUTRAGEOUS and criminal. Please refund my money or I will lose all confidence in your company and take shuttles next time (which are only $30). My phone is 734-216xxxx.
I have been using Lyft to get to and from work for two years with no problem. Over the last two month I am only given the option of a VIP ride or a ride that will take 30 to 40 minutes to arrive. I have been late to work many times and having to find other means of transportation.
Good morning. So I have been taking lyft for the past few days with no complaints. Today I was shocked to see a ride for $92.96 and that was posted today. Whosoever took that ride got to pay for it not me. On March 9, I took 2 rides $43.54
March 22, from lee road to 11250 walmart $52.51
March 26 I took 2 rides from lee road a total of $87.48 all those rides that was + tips.
Was deactivated for ratings 4 years ago and just got a rental not even a week in. I need a live representative to thoroughly go through said decision. Because i just also paid 750 for the rental and will need assistance with getting my money back
im being cherged rides when i didnt use u guys the first dat was the 29th in the amount 22.21 and today in the amount of 25.99 when you guys didnt even show i would like this money back plz and ty
I had to call 17 times and spend over 4 hours on the phone and cry twice to get a reasonable accomidation for my handicap. i want to talk to someone about this issue. i would like to talk to them by phone. by law you have to offer reasonable accomidations and 17 phone calls and 4 promises to call or email that were not fulfilled is not doing your job. i am angry and unless i get a resolution not only will i never use your company again, but i will get a lawyer and sue you for discrimination. just because i am handicap does not mean i should have had to go through this ordeal, in front of my daughter no less. i had a flippin panic attack before you got me a ride!
Never in my life have I delt with such an incompetent company. Waited five hours 5, and the driver’s DRIVERS! NEVER SHOWED UP!!! POOR COMMUNICATION! POOR BUSINESS! LOST another customer! Lousy company!
My name is Ronald Douglas I live in Massachusetts you should do a better job and background checks Michael Alexander George has been arrested for DUI many times Social Security number 027-54-xxxx
I requested two stops only got one because someone took my ride at the way point. I requested 911 for this repeat issue and went through 3-4 reps before the issue was closed and I still did not receive the police report requested. I’m looking to reach corporate headquarters in regards to this unsafe and ridiculous issue
Ive been waiting for over an hour for a ride. It kicked me off after charging me so i went back on lost my place and was charged more. This is important and they are playing games. Cancelled 3 times then kicked off. Now 3rd time on waiting 30 minutes with nothing it said 5 minutes
I am curious to why it’s almost impossible to get a ride? Yes we are on spring break this week but it’s been like this for a while. The other thing is it doesn’t let me put in my exact address when I try to enter it. It’s an apartment number and I’m scheduling the ride in advance. It doesn’t let me add a note for the driver. They end up in crazy spots trying to find me. Then I have to run to where they are. I’m on a schedule just like they are. My time is valuable and it can’t keep happening.
I applied with left to work would like to know what is my status
I scheduled a lift ride 03/20/2021 at 4.42pm CT. I received a text the ride was accepted and my driver will arrive approx. 14 minutes. At 4.55pm CT I received a text the driver is 5 minutes away. Then a text that Berhane white Toyota RAV4 (JLE170) is waiting for me. I replied 2x asking where the driver is? I called and someone picked up and hung up. It was nice outside, I was at the curb from 4.50pm CT to 5.20pm CT. There was no white RAV to be seen waiting anywhere on the 2900 Block of Jackson. In fact, my neighbor was doing yard work and I was talking with him the whole time while waiting. At 5.15pm CT, I determined the driver was not arriving and had to ask my neighbor for a ride to the Castle, my destination point. The biggest issue for me, I was to be at a surprise birthday party for my brothers 40th birthday at the Castle. Due to the driver issue, I was not part of the surprise. What is really irritating me? I have received 3 responses from your Lyft support that there is nothing they can or will do because I did take the ride with Berhane to the Castle and the $18.88 will not be refunded. I have requested a corporate complaint address from your support, not one reply with the info. One agent stated I took the ride and stated they can see I rated the driver positive through the app. The last response stated there was a mistake and I did not leave positive experience. Your app to escalate an issue like this is horrible. I demand this be investigated and I want compensated for all the issues and the time I am having to continue to use to get this addressed. 712-899-xxxx . Lastly, ask the driver where he picked me up at? My Ring camera system should help confirm the details he provides. Thank you for your attention to this matter. Please send acknowledgment to leroy.courxxxx @yahoo this is being worked.
Hello! I quit driving for Lyft and I need my w2 and supporting tax documents
My ride was to show at 8:20 am she went to wrong place. I put correct pickup called her about where she was at 8:50 Melinda was rude and hung up on me leaving me without a ride to my doctor appointment which I had to cancel cause of her no show. Melinda should be fired for being rude to me and not knowing where she was suppose to pick me up. Now I was charged $22 which I’m out and went nowhere
My phone was lost in drivers car. It was immediately noticed by myself, tracked and I attempted to contact the driver multiple times through Lyft support. something as simple as a 1 minute phone call to the driver on Lyft’s end has yet to be done. and the support agent. Mary Grace Guevarra is not responding in a timely manor it has now been 4 days since my phone is gone. and I am beginning to seek the authorities due to the fact the drive will not respond. So its beginning to look like theft… again there is no communication through support just saying “thanks for your continued patience.” please get back to me immediately the driver should be properly contacted through Lyft, as it seems he isn’t checking where ever Mary is messaging.
Thank you,
Frustrated customer
I take a lyft everyday and rely on it for work lately I have been having issues I understand with Covid drivers are not many my problem is you guys have the option to schedule a lyft ride for extra money I have done that 3 times now and don’t get picked up in my scheduled time I do t think it’s far for you to charge me extra to get to my destination on time if I am still going to be late if this continues I will not use lyft ever again if you are gonna charge extra than I should be able to get to my destination on time
Hello . I am Ronald Shaner. I was charged for services I did not receive on the 22 Mar. 2021 some $19.92. I would like a credit or the amount returned. Also I would really like some to rethink your customer service route. You really need a 1 800. Number.
dev (Lyft)
Mar 11, 2021, 9:18 AM CST
On the 7th the lyft driver told my son she’s not going to kidnap him,and told him to go get his father,he came up stairs told me what took place,we got in her car,I said to her we’ve changed our minds just take us to down town to catch the bus, she stated ” I’m not going nowhere until you put the new location in” I typed mets bus and an address came up I picked it, she said she has it (address ) we ride i was looking at my phone when I looked up we where at a stop sign,I was somewhat confused and said,where the hell you going,she said I’m going on what the GPS is telling me,I ask her,didn’t I tell you we were going down town to catch the bus? She said yea,so I asked what the hell,she said im asking you to get out,I said miss for what,she said said to please get out,I told my son to come on we’ve got out,and she left. I was confused my son was confused, I didn’t know where we were at first we walked for about 3min and saw subways where I summonsed an lyft rider. I was meaning to report her but had got side tracked and forgot until the following Tuesday morning I was checking my monies and saw an unauthorized charge,I investigated and saw that a damage report was file against me, from the past Sunday,I did nothing we broke nothing we,me didn’t say anything to her,we didn’t even call her out of her name, she has totally made a story up,she took pictures I have no idea what the go to or where they come from, I am hurting and honestly cried because of this situation, I’ve didn’t do anything and am accused and you’ve takened $150 for something I didn’t do,please give me my money back ,she taking pictures doesn’t prove that it was at the location,day or are they really from her vehicle, all I know us that my son and I haven’t done anything wrong,and am being accused and robbed of $150, please do a more thorough investigation please and return my money, sincerely thank you for taking the time to read this, my phone 812-305-xxxx
412 805 xxxx
Can you plz email me lyft details to clearview address and brown lane for court purposes
Complaint..I schedule a ride about and half ahead of time and got screwed..drivers was already gonna be late and by the time he almost got to driver was change and would have had to wait a addition 23 minutes ..I cancel tht
Was very angry..
Y’all need more lyft drive
I’m a driver and why am I not able to drop
YOUR COMPANY IS HORRIBLE YOU NEVER SHOWED UP AND STILL CHARGED ME… I AM LATE FOR WOR NOW AND IT IS IMPOSSIBLE TO CONTACT ANYONE AFFILIATED WITH THIS HORRIBLE COMPANY…… I AM SO PISSED OFF… THANKS FOR GETTING ME WRITTEN JP… YOU SUCK.. THE MOST UNRELIABLE COMPANY EVER… HORRIBLE. JUST HORRIBLE………….. SO UPSET
Lyft made it very easy to have riders make quick false report Lyft always believe them and harder for the drivers cuz we have to turn off app in order to make a report and all the links do not have the links to select for a complaint Lyft also constantly make threats to deactivate your account just cause riders are able to file a complaint against drivers so by the time drivers report Lyft already believe the riders Lyft also owes me my pay since Monday 2/7/22 thru Thursday 2/10/22 for $117.00 I’ve been trying to reach out to them and they say we’re helping someone else wen they haven’t begun helping you then the tx n emails stop responding it’s frustrating over everything as to how they handle these concerns so I need help immediately please thank you!
I have a charge on my card that is not on my Lyft history. The driver charged for cancellation at the rate of 5.24 but shows the charge as 18.81 on my Credit card account. He added his own tip apparently. Everything can be proven uf additional evidence is required.
My brother’s bank account was charged today 03 19 2021. He does not use a lift or any other rideshare company. I called the bank and this is the info that was given to me. Here is the info: LYFT *TEMP AUTH HOLD +185528 Amount: $23.06 This is a fraudulent charge. Please refund this amount to his account and I hope that you can find out the person that requested the ride and report it to the local authorities. Thanks for your help in this matter and please give me an update.
My question to you is why aren’t you doing a better job at background checks Michael Alexander George of Quincy Social Security number 027-54-xxxx Arrest records for DUI in abuse his daughter is now in DCF custody in state custody of the state please investigate thank you Ronald Douglas
i d to have my credit card information removed from my sons account. he have 2 rides that i did not authorize.
I tried to sign into my Lyft account and is informing me that my card information was incorrect can I win an updated my telephone number it still wasn’t working it’s something wrong with your system and I need technical support.
I don’t understand why is this happening I went to use Lyft one time and then I ordered a ride I cancelled it but that is my correct name and address and I called the car that put in before to use that and I stayed the cord that I wanted to use with the app so I found a toll-free number that I can call but I need your assistance
I was supposed to of gotten a ride today to an appointment that I had andvyhey never shoes they were to pick me up at 1030 and they never came so I want a refund
To whom it may concern,
I ordered a Lyft around 12 pm on March 18th. The drivers name was Williams (white Toyota Sienna CH79143). I noticed from his movement on the app he is somewhat lost. I called him and tried to help him. He was very unfamiliar with the main streets in downtown Chicago. He was not able to follow either the app instructions or mine to meet me at the pick up location. I even walked a few blocks east to meet him, but he just hung up the phone and cancelled the ride.
I received an email about “health safety feedback” about wearing mask, which was an indication that he has claimed I didn’t have a mask. Also When I got a later Lyft that day, it asked me to send a photo with my mask on. He lied about ever seeing me and I was definitely wearing a mask. There is no way to give feedback or leave comments on a ride not taken and the drivers know that and take advantage of the situation.
I waited of this ride for 30+ min, for a ride that should have been total of 15 min to the destination. I was late to my dentist appointment and this guy was rude, unprofessional, and completely unfamiliar with all the main streets in downtown which almost anyone in Chicago knows them. Worst part he has falsely accused me of not wearing a mask.
Please make sure he is not getting away with his actions. Also please tell your technical team to add an option to leave feedback on a driver who has cancelled. Right now the help option features are only available for the ride taken/completed.
Thanks for looking into this issue. I appreciate the follow up.
here we go again lyft ride distributor do it again munit i turned app11 miles away job i deciclinline i sad to far secon job12 every time i declined becouse he gave me farther so finely i manage turn off to app he send me how doing i olmost go outof the road it si very hard to work the people has no manner no passions i will advice lyft some medilschool are hospitality course’s they need I will success lyft change app put little window unwonded ride put out that little window it sould com on evin app off it pickup so maybe drivers are get less[ Abuse’s ] by the lyft workers
Michael Alexander George should get a background check DUI and abuse Charles and diesel DCF custody social Security number xxxxxxxxx K Quincy mass
Why is lyft price gouging and surging rates???!!! Why is lyft making its loyal customers/consumers pay for their shortcomings and greedy asses!!!! This is a crime!!!
I need to obtain a 1099-NEC for my deceased son, Harrison David Nauss. He was a part time Lyft driver. I’m the personal representative for his estate. I need his Lyft tax statements to file both his and the estate’s. My name is Donald W. Nauss.
Hello my name is Terrianna Rapp I have a complaint. Around 6 oclock this morning I booked a ride up to Morrow County I have already paid the $142.80 for the ride I never received. So I was wondering will it be a free ride next time or will I get a refund? Because I already paid for the ride that never happened aroun 6 am this morning.
This is ridiculous and something needs to be done about this ASAP idk who I need to talk to, maybe headquarters but something needs to be done!!!!! I’VE BEEN LATE THIS WHOLE WEEK TO WORK BECAUSE LYFT DRIVERS ARE CANCELING. Today I scheduled the ride and the driver was supposed to pick me up at 7:45. He literally drove most of the way to me and when he was four minutes away he canceled. This is straight bs and something needs to be done about it. When a rider cancels like that we get charged but if a driver does nothing happens and we have to wait 30 minutes to an hour for another driver. This is ridiculous. If a driver is that close they shouldn’t even be able to cancel that’s a huge inconvenience and very selfish.
I am deeply disturbed over a Lyft bill I received today. When I ordered the Lyft it said $8 for the trip.
7 miles. No where was I told it would cost $30+ dollars. The driver was exceptional and I gave a $10 tip.
I have been self employed as a realtor for 28 yrs. my word is my word! If I knew it would cost $30 I would have had a friend take me.
I am not afraid to go Legal!
Make this right or my team will go to social media!!!
Y did u guys allmost triple ur rides today cause of the stimulus..u should be ashame..need to pay everyone back..ppl dying lost they home jobs..an u got greedy..everyones talkin about..need to be fined..took pure advantage
I have scheduled a ride 2 days in a row your pos drivers cancel and next ride 30 min wait complete bullx if someone schedules a ride should be there that time
Lyft took 96.00 dollars from me just now when ever I take a ride I pay I don’t understand why you took 96.00 from me I want my money back
Hi I want to send Lyft a legal related letter. What address to I mail it to. Thanks
You drive abandoned my special needs clients half way to their destination.He told him to get out of his car. I pleaded with him to take them to the right address and he said no he left them in front of fiesta and left them there stranded he drives a silver Nissan Altima. His plate number is GR 93TL.His name is Joe
My experience today was the worst that I’ve ever experienced during my years of using Lyft. I had anticipated waiting for half an hour for my ride yet I wasn’t picked up for almost an hour after my request .
When the driver was about two minutes away, he decided to run a personal errand and I wasn’t picked up for at least 22 minutes after I was supposedly supposed to be picked up within two minutes. It was very frustrating to have to wait in a cold area since I was at the CTA Racine station.
Please read the text messages that I sent to the driver and you will see the length of time that it took for me to have to wait while he ran his errand and decided to finally pick me up. I do not believe that he should be driving for Lyft because I’m sure I’m not the first passenger who’s had this type of experience with him.
It is my first time and it should be the last time. I will kindly ask that I’d be credited for this ride and receive future credit for another ride because this was just a stressful and cold waste of my time.
Need to change my debit card info on my account
I need a customer support person to discuss an issue I had today. I do NOT want to subscribe to a
Expert Help desk.
Very disappointed with the service that I receive from Lyft support.
I’m a driver and a client damage my car and just nothing happen.
Thinking go to work with the other company.
COMPLETELY DISSAPOINTED.
False charges in Ca. I live in Tex and have not been to Ca.
Why can’t I get a lyft 6.30am and at 4.30pm Everyday is like that
I am in Indian rocks beach. I needed a ride from crabby bills to 2702 beach trail road. Approximately 3 Mike’s away. We waited 40 minutes for a driver just so he can go 2 minutes from us and turn around. We had to walk 2 miles home with a 4 year old because we had somewhere to be. The drivers name was Alexis “male” and was driving a darker Nissan Altima. Approximately 730 at night. Please review the drivers route if possible and u can see what I’m taking about
This is Douglas Klaas. I am a former Lyft driver. This is one of multiple requests I’ve made to get my pay records for my services as a driver showing total pay for 2020 and a summary of how the total dollar figure was arrived at. I need these documents sent to me either by mailing them to me or my email. dbkxxxx @hotmail.com or Mr. Douglas B. Klaas, xxxxx Newland Street, Space 248, Huntington Beach, CA 92646-7637. 562 881 xxxx.
Thank you. Please acknowledge your receipt of this message. Thank you.
I have a complaint about my last ride to Santa Barbara from oxnard
I am going to contact the official about stealing people money ..
This is not good at all . You out right stole money.
Knowing you don’t having d
rivers .contact my local news station.
It’s been over a hour and Lyft claims they are still “finding a driver” this app is not dependable at all
I have been a Systems Engineer for 30 years. Your software is the worst I have ever seen. Missing features, bugs that cause app to not verify payment, and worst of all no viable support. I can’t join Lyft Family because it send my account into a circle jerk because I already have an account. I can’t schedule rides for my Wife and Daughters because the Schedule button doesn’t show up when you arrange a ride for anyone but yourself. Truly a x show. Hours of my life wasted because your programmers are inept. Get it together.
I schedule my ride 24 hours in advance and your drivers show up late causing me to be late for work. This is unacceptable.
I keep getting verification codes for Lyft and I don’t have an account with Lyft. Also just before I got the verification codes someone called my phone asking if their phone was in my car. I need to find out if one of your employees is using my identity.
My card has multiple charges please call to discuss matters even seconds ago at 1:47am $35:??And 18:?
Today I was totally disrespected by one of your driver’s. My granddaughter had a Dr. Appt and your driver refused to pick us up. She kept asking me to cancel my trip. I called the police and they came as well as the paramedics. Ive got the complete conversation she texted me. My baby is at the hospital now. I’m filing charges against lyft. Coretta Johnson 404552xxxx
Hi my name is Scott Cassulis and I have a Complaint about one of your driver’s his name is Christopher he drives a black mercedes benz he was very Rude to Me and My wife outside Meijer and yelled out NO NO NO CAN’T TAKE YOU and Drove Off without Explaining to us why and I have 3 witnesses and I paid for a ride to come back home from the store was wondering if I can get a refund back. Thank you
I stopped driving for LYFT in June 2000.
I deleted my app.
My phone was stolen so I changed my email and phone number.
It is reitzjaxxxx @gmail.com and 314-502-5776.
I need my 1099 to file taxes.
My address is xxxx summerhedge pl., st. Louis mo 63128
I only 2 lyfts yesterday and i only get in one of them but was charged for both of them
I was charged an extra $85 and can’t speak to anyone about it
Your driver is an hour late! I thought you were supposed to be better than Yellow Cab, but I guess not.
Over change three time yesterday
Your driver had a hard time finding me never ended up finding me and then I get a update from Lyft saying to leave a tip so I look and she put down that she picked me and dropped me off and charge me like I need my money now
Please delete previous comment. I do not give Lyft permission to publish my previously listed message, which I assumed would be sent to Lyft corporate and not posted. The post contained my personal email, work address, cell phone number.
Hello, I have been waiting at 5109 West Enterprise St, Charleston South Carolina since 4:40 PM today. Tt is now 6:20 PM. My pickup time keeps getting moved back and back, and I am about to cancel the service. The prompt has been “Looking for nearby drivers” for countless cycles. I have restarted my phone once to ensure it wasn’t a cell service issue, but it is not.
If there is any magic you can work behind the scenes to get me a ride ASAP, it would be appreciated!
David Cosgrove
xxx Grove St.
Charleston SC 29403
(pickup from xxxx W Enterprise St, North Charleston SC 29405)
An organization for which I volunteer put in a Community Grant request and never received any response. Can you someone please tell me why no response would be given even if the grant was not approved? The organization is JARC and is located in Farmington Hills MI.
Please call me asap…none of your cust. Serv #s work!!! Tryed repeatedly typing all info in with no response.IS THIS REALLY A COMPSNY ..SEEM FRAUDULENT…HAVE LIFT CONTACT ME!
There is still a $9.99 hold on my bank accout from 3/05/2021. The ride was canceled before a driver was found. It has been nearly a week and I need my Money back. Why has the hold not been released?
I bought a Lyft gift card on two separate occasions, I took a coin to scratch off the back of the card. I must have went to aggressive. I cannot see the first few numbers on the card please help me.
Kei is a lfyt driver. The night of March 7th, Sunday, at 10:34 he dropped me off. Receipt # 1515564688033124840.I left my phone in his car. Contacted lyft via email, instagram, facebook. I’ve tried gettin in contact with driver via lost item, I have also had multipl friends try to get in contact with you all and driver. No response. Now I can’t even contact driver via lost item. It says there is an error. I am reporting him for stealing my Rose Gold I Phone 12 pro max with sparkley phone case. My name is Erin MacDonald and I am very dissapointed in the lack of effort to get into to contact with a thief you all have allowed to work for Lyft. You can contact my via email since I have no phone. email is eemxxxx @gmail.com. I will also be calling tomorrow and faxing over email that I have that has his picture on it and name and lyft receipt. It will more than likely come from my Job Piedmont dentistry so PLEASE do not dis regard it.
I am so upset about a decision to deactivate my account is not right. I did nothing to this mans car. I have never been given proof of what I was supposed to have done to this mans car. I haven’t been contacted at all about this situation at all. Just was charged a damage fee which I be disputed because I’ve never received proof or even been told what I did by Lyft at all. Do you think that’s right.
had a pllyft fee charged to my credit account that i did not order
Need help with mileage report from 2018
Tried to fix in my lyft app but it wouldn’t let me. Ordered a lyft to take me home from the hospital last night but the driver never picked me up and started ride without me. The drop off destination wasn’t even right when I looked at app. So I had to order another lyft and was charged for both.
I am a driver with Lyft and have not been able to get in contact with anyone regarding the car. This is unacceptable. My name is Tifinee Burnett. My number is 202-770-xxxx
My gift cards not working tried several times to contact lyft
No response
I have been a loyal customer of Lyft for many months, however wait times are becoming prohibitive considering what I pay and tip. Still waiting for a driver to be assigned my trip home after being “canceled” by 3 drivers just to get here originally. A taxi is becoming a viable option.
My card my charged for a thirty dollar ride yesterday that I did not authorize . The charge is pending.
61.98 was taken from my card this morning i haven’t used lyft since Thursday please return my money thank you
I need a copy of earnings W2 form for 2016,thru 2019. Patricia Williams, 3201 Brentwood Rd Raleigh NC 27604. Last 4 of ss# xxxx. Phone 919633 xxxx
5th nonresponsive email! I am due a 51.85 refund due to a fraudulent charge on my debit card on February 22, 2021 and no one has yet to contact me concerning this matter. What type of company is this, that even the corporate office doesn’t care.
I was recently charged for a ride i didnt order
I’ve been good for a long time, I’m a single mom just trying to get a second job. My other job is at Wendy’s as a General Manager.
I know I made mistakes in my life but I’m successful and I work really hard. Please give me the i of the doubt… I really need this second job…. I take care of my pregnant sister and my son…. I’m sorry I’m begging but please just let me work for you guys.
-Tiffany Arnold
I booked a pickup appt on Sunday (Feb 28) for Tuesday (March 2). An hour before pick-up I received a message reminder to be ready. Then….nothing. Call dropped off my phone. If Lyft does not have a driver who has taken the call in advanced or one who has cancelled the call, let me know! It was too late to make alternative arrangements and I missed a doc appt made 3 weeks ago.
Hi,
I accidentally dropped my phone in the car of a lyft driver this morning and I need help trying to locate it. Can lyft help me contact the person who rode the lyft after me? I have called the driver and he was not able to locate the phone.
267-317-xxxx
Thansk,
Anthony
I’ve used lyft for a couple of years have loved it very few issues second day in a row w issues besides the fact you charge me more not to wait i end up waiting longer yesterdays driver passed up my work and was almost late to work and i allow an hour to get to where im going lately cant get rides or three drivers later im saddened to say im looking into bolt
On February 22, 2021 I notice a fraudulent Lyft ride on my bank account, I immediately contacted my bank and Lyft. My bank cancel the debit card and Lyft told me they would investigate it, as of yet, I still don’t have a refund of 51.85 nor have any updates from you. I screenshot my account showing the charge and I have not used your service since October 2019. My name is Barbara Brown email barbara.broxxxx @yahoo.com and phone 443 -418-xxxx. I will contact BBB on your failure to respond to my email.
My Lyft driver account deactivated, I think I am not guilty. I want to talk Lyft high official face to face.
I’m a driver, I have a issue with an a ride that was canceled after dropping off a rider, l was not compensated for this ride it was a very long ride over five hours over 300 miles I keep getting no good response from lyft support I need to speak with someone live or appeal their decision because I feel this is wrong
to headquarters of lyft i am a driver the man work nightshift as aride distibuter he giveyou one job you rejected he gets upset he get rude he send you nasty message why i reject .and you pickup the raider soon you driveng ten job after that i do not want to job beofe i drop of my passenger and he turna round sending me e mail i have to many reject i belive this person mentaly samthing wrong he is demaging to company may be diffirint posishing i clouse my app one week after i turn on thirth job he did same things so i do not turn onbecouse of him some one must be stop him this morethen what can explain i hope some body take this isue thank all
How do I go about getting my 1099 from 2018
I need to get my 1099’s from 2018 for driving for Lyft. How can I get them?
Still taking to much money off my card for rides im not receiving my card no. Is 7835 please contact me on this situation
Today, February 27, 2021, I request a Lyft at an address where a half ago I was dropped off. The driver for some reason seemed to wait for me on the other slide of the parkway, and soon concealed my ride. I then tried again to request a ride home, but this time the app requested that I take a picture to prove I was wearing a mask. This is the first time of all my travels with Lyft that this was asked of me. I agreed to do so but every tine time I clicked on “next” nothing happened. Finally out of frustration I got a ride from Uber.
If I will continually be asked to take a photo to prove I am wearing a mask each time a take Lyft, I will no longer make Lyft my primary go to ride.
I was charge $111 for you going to and from work. But now you guys are saying I owe $48 when I don’t.
I have NEVER called LYFT and last year I had charges. I asked for MY bank card number to be removed because it was unauthorized…and now AGAIN today I see about 6 charges! This is TWICE! I WANT MY CARD NUMBER REMOVED IMMEDIATELY or my next step will be to contact an attorney!
On 2/21/21 I called a Lyft and cancelled it before any driver connected and my card was still charged the 21.99 I paid there was a temporary hold which is now gone and the money was yet to be refunded so there’s 21.99 on the 2/22/21 I ordered a Lyft and the driver cancelled and the 14.99 was taken off and not refunded and no hold charge was processed it was just taken off and on 2/25/21 there was a charge of 35.60 on my card when I didn’t even call a Lyft and there is no Lyft used on my account on that day at the time of around 4Am when the money got charged to my card. I have sent several emails to the help center on Lyft since any number I call never puts me through to a representative it has been long of enough time for me to get my refunds that’s over 72$ in charges and that is not okay and it will have to be refunded to my account.
I lost my insurance card while riding with lyft today. What do I do?
From: Mr. Douglas B. Klaas, xxxxx Newland Street, Space 248, Huntington Beach, CA 92646-7637 – dbkxxxx @hotmail.com Need you to send by U.S. Mail a complete report of my earnings for Lyft for 2020. Please acknowledge by text or email and please furnish this information as quickly as possible. Call me to acknowledge if you prefer (562) 881-xxxx. Thank you.
Hi,
Someone in Lyft who is called poppy deactivated my account in a non professional way and will put Lyft in trouble!!!
Need legal contact as she deactivated and I didn’t get all my money ” Fraud” , didn’t receive 1099, IRS will fine Lyft. did a big problems with my child ” child Abuse’ caused big problems and I have other issues.
Pls urgently need 1099 to file tax or will filing and mention that Lyft refused to send 1099!!
legal has to open an investigation with her and send me feedback.
Regards,
Khalid
Hi,
Someone in Lyft who is called poppy deactivate my account with non professional way and will put Lyft in trouble!!!
Need legal contact as she deactivate and I didn’t get all my money ” Fraud” , didn’t receive 1099, IRS will fine Lyft. did a big problems with my child ” child Abuse’ caused big problems and I have other issues.
Pls urgently need 1099 to file tax or will filing and mention that Lyft refused to send 1099!!
legal has to open an investigation with her and send me feedback.
Regards,
Khalid
They are taking money off my card and im not getting a ride i can’t get to work this morning because of that and I use lift on a regular basis
I wish to report that I called for a Lyft car shortly after 1 PM today. 2/25/2021. I was wearing a mask.
At least one other person nearby had called a car and they were not wearing a mask.
When the car that was assigned to me came down the street, it drove past me, despite my waving at it.
So I called for another car. At that point I was asked by text to send a photo of myself wearing a mask. So I complied and the second car stopped and picked me up.
Since I had been wearing the mask at all times when outside I was a bit puzzled. I believe the first car that I called was confused by the presence of another individual on the street who was not wearing a mask.
I wish you could simplify the process for rebutting incorrect information.
Hello my account is on hold
Why am I not approved to drive???
Over charged bill for ride was 113. Dollars from bx to Manhattan driver’s app didn’t work right please take off the big bill. Thanks Shelley Wolf
Taking 62.63 dollars from my account and I had canceled all rides never got inside car I want my refund
I’ve been charged for rides in a state that I’m not in
hi i been using Lyft for long long time….these driver are over charging me ….feb.20 i use lyft his name was jesses…he charged me $7.00…this is my complained i was charge 17.00….which i dont even know the addresssed they pick me up……..then on Feb.21 a girl pick me up 14.00…which that was ok…but i was charged 7.00 and 4.00……why i been charged so many time……i will put on fB and reported this issues too ,,,tv channel …am 65 year old…..DONT TAKE ABUSED ON ME….
I was charged for rides that was not approved by me from 1/29 to 2/5 I have tried to reaching out for help by disputing this matter.I need some help asap I can be reached at 862 279-xxxx
Lyft Help sucks! It doesn’t offer an option for an issue other than those listed on default selection. I had an issue with a ride and Lyft must solve it immediately! The driver took my package to the Lyft business office in VA and I need that back. The driver is rude and unprofessional.
Why is my account on hold i can’t order a damn ride
I had a horrible experience yesterday with three drivers. The first cancelled, the second(quintina) was extremely rude and hung up on me, and the third had no idea where he was going. My daughter waited in the cold for an hour and a half. He claims the address was incorrect, but that was the address on google. I attempted to contact him, but he refused to answer the phone or my text. It turns out he was only 2 minutes up the road. It is only recently that I have experienced this issue with drivers who are totally unfamiliar with the area. Is lyft that desperate to hire? I want to make sure I was not charged for anything. I should be asking for more than that, as my daughter could have gotten phemonia.his phone number is 617 682 xxxx
Money taken from my account for a ride I never took
My driver account is on hold and i dont know why
Good morning.I am requesting an email address for lyft Thanks in Advance
I just tried to get a Lyft to work but due to the snow in Virginia my ride was cancelled and you guys took the money out of my account but I didn’t get my money back. What’s the issue
My name is Carrie Mawhinney and I took lyft on the 12th and i received different amounts for my rides and one was 34 dollars and something. I emailed and called and never got a response. I take lyft all the time but I’m considering not taking it anymore
I was looking to have my vehicle approved for LUX black. Is there anyway I can have this reviewed?
I applied to drive for you. I guess my credit report is holding things up. I’m not understanding of I’ve been totally rejected , or am I still under review ? I’m working on fixing those Negative issues on the report. I am asking you for the opportunity to drive for you and make the company lots of money.
I need the forms of how much I made during my time with lyft to fill my income taxes and my disability (SSI) needs proof of it and I don’t have proof of it.
I was falsely accused of carrying a gun on my front seat I do not carry a weapon after working for lyft for almost 3 years 7 days a week I take this job personal because it takes care of me and my kids y would I jeopardizes my job somebody just was looking for a free ride now am out of work uall need to protect the driver
I got a $30 gift card put it on my account and I was unable to get a ride. Now it’s been 4 days i messaged support 5 times and no answer why and now my account is locked. Why? I would just like a refund
Please contact me so I can give you more information. I have a major complaint about a driver. 6089571xxxx
Please contact me so I can give you more information. I have a major complaint about a driver.
To whom it may concern:
Good morning
Hope all is well.
I really need your help. Every morning I pick up Ariel at her residents located at 1697 Shady lane toms River NJ at around 3:20am Monday thru Saturday. I have been block for a week and lost so much money. I work two jobs single dad and support myself and three kids. The time putting in is very critical for me due to I have to be at work for second job at 8am. I stress for you to please lift the block so I can support my family.
$128.86 available after $14.98 purchase at Lyft *Temp Auth Hold on 02/14 08:03AM CT with your Netspend Skylight ONE card ending in 3445. Reply STOP to stop msgs.please check on these refunds.I soend slot of money WITH Lyft
$42.66 available after $10.05 purchase at ATT*BILL PAYMENT 800- on 02/15 04:30PM CT with your Netspend Skylight ONE card ending in 3445. Reply STOP to stop msgs.I haven’t recieved my refund
$188.20 available after $21.72 purchase $188.20 available after $21.72 purchase at Lyft *Temp Auth Hold on 02/12 05:26PM CT with your Netspend Skylight ONE card ending in 3445. Reply STOP to stop msgs Lyft *Temp Auth Hold on 02/12 05:26PM CT with your Netspend Skylight ONE card ending in 3445. Reply STOP to stop msgs.I haven’t recieved my refund
Had money on my card now it says no balance
Placed an order for today. But no drivers are available. You stated a temporary authorization charge will be held but it has not been applied back on my card ending in 6595
Iwhen I selected the correct info to get a ride, the app changes from the current driver to another , today it added a stop and I didn’t request any additional stop I want a response back
I want the $5.57 that I just paid due to a charging error corrected.
My daughter requested a ride to pick me up at work since 12.45 am. The driver arrived around 2.15 am, I asked him who he’s here to pick up just to make sure I’m getting in a Lyft as he had no Lyft identification on his vehicle and his vehicle bumper is hanging from his car. He didn’t reply and just drove off leaving me in the ice covered parking lot of my work place. Im shocked at this blatant disrespect for customers safety. Im speechless….. 2.30 am. Thought I should confirm your ride before getting into any unknown vehicle. My daughter’s name is Ebony Knight and we live in Silver Spring. Maryland.
I try to get lyft twice and they took my money but no lyft i need my moneyback
I live in Columbia, South Carolina. You can never get a Lyft unless you wait for an hour or longer. I am going to tell our Columbia City Council about the issues with Lyft. Terrible!!
Also why does Lyft wait two or three days before money is deducted from the account?
I used your wait and save option. It highlights the max wait time is 35min. I’ve been waiting for over 45min & now have to pay double to use Uber. This is ridiculous & very upsetting! You need to work on this or lose customers.
Why don’t you have any drivers in Jacksonville Florida
Due to the covid I had stopped doing Lyft in the end of March. I need my 1099 but i can’t get it because when i go on my lyft portal it has nothing on it. i would like to know if you can e-mail me my 1099.
I was scheduled through my insurance United health care to an appointment to have cancer removed from my face. The appointment was made in November. The driver was told my address and space number. I am on a cane with a neck support. But the driver never came to my space number. When I called transportation through my insurance. I found that my ride was cancelled due to the fact that I was not at the front of my mobile home park. I even heard when a driver declares a no show, they get a credit for that. I am devastated! Now I have to wait another three months for another appointment.
I HAVE CANCER ON MY FACE! WHO DOES THAT?
I live in Trenton NJ and it is not a part of your Lyft up program, that helps people get access to grocery stores and farm markets in food desserts at a discounted rate! My city is in desperate need of this program! I do not have a car and neither do many people I know living around me and we are stuck walking to a corner store or a family dollar that sells nothing but unhealthy foods! It’s impossible to take public transportation and do your grocery shopping with a bunch of bags, so we are stuck eating disgusting foods at unreasonable prices because there is nowhere else to shop! I see you offer this for bigger cities and good for them but what about cities like mine, what do we have to do to get on your list?
I was charged for a missed ride on 2/11/2021 when the driver was not at the right location to pick me up. I want to be certain that I will be refunded the $6 fee that I was charged because Jeanetta in the Honda Odyssey minivan was nowhere near my location. I looked for her. She was not there.
My account was charged for two ride’s today at 8:55am but I never placed a request for a ride today at all so how is it I got two at the same time
Michael Wichman
7 Mountain Ave, Apt 24
Bloomfield, CT 06002
10 Feb 2021
Mr. Logan D. Green, CEO
LYFT
185 Berry Street, Suite 5000
San Francisco, CA 94107 USA
phone: 855-865-9553
Re: bad hair day for Lyft app: Overton 8:30 am ride canceled Feb 09
I called for a Lyft ride to take me from my address above to 79 Retreat Ave at Hartford Hospital for my 9 AM appointment.
While awaiting the arrival of Overton the app said my ride arrived, which it did not, and that the ride would be leaving in a couple of minutes.
Overton did indeed arrive in a couple of minutes later and drove me to my destination. It was snowing outside and he drove carefully and safely and rated a “5”.
I was surprised to learn the app said my ride was cancelled, and no charge was made for the ride provided me.
Please rectify the situation and do right by Overton.
The courtesy of a reply would be appreciated.
Sincerely,
Michael
I was over charged with y’all company now I can’t talk to no one . what type of business is this ? I want to talk to a real human being . my name is Larry Lett. # 314-565-xxxx
Hello. I have an outstanding balance that I have on this account for $243.90 . I understand it was a rental fee of some sort for a duplicate account. The app does not allow my payment to process I have used several cards all enters properly with the funds available. I even drove an hour and a half yesterday to a rental location and they were unable to assist me. Please can someone reach out to me or look into why I can’t process my payment. I’ve contacted all my banks I have the funds available no holds or anything how can we resolve this ? In addition I made a payment in December 2020 for $1,471.00 and had no issue processing my payment. Please look into this so I can resolve my outstanding balance. Please and thank you.
I have been trying to close my account because my granddaughter put my credit card on her account and I can’t get any one to help me.
I am not able to leave a tip for Harvey, my Lyft driver in Miami Florida on Thursday
I have a in going issue with being overcharged
I no longer want ANY driver to pick up my husband at 28 C Brookmere Dr Angier. NC. They always take him while he’s highly intoxicated to stores to purchase more alcohol. He becomes even more violent and always destroys my home and injury to me. He has been taken to jail several times and his family keeps bailing him out. Please do not give Cory Brainerd any more rides
My name is Amanda Pebley. I have been driving for Lyft for 2 years. My account was deactivated recently because there’s a “consider “on my BGC. It has not changed since the last BGC. I had a misdemeanor that was “set aside” . Set aside means. declare a legal decision or process to be invalid. It’s not a conviction under your criteria to be ineligible. I applied for insurance for my daughter who’s medication costs 2000 a month. The state mailed me a food stamp card and I used it. They then charged me with misuse of food stamps. I paid it back. Please reactivate my account. I have great reviews and 5 stars. Thanks,
Amanda Pebley
Apeblxxxx @gmail.com
Phone 865-363-xxxx
I scheduled a ride for my grandmother so I didn’t have to take to little children into the cold and no one got her . Why offer this service if your drivers don’t respond when a ride is scheduled
Dear Mr. Logan, I am hereby writing about the unfair treatment I received from your employees.
On Saturday January 29th at around 2am. I had a pickup for lyft and as I was getting closer to my dropoff location another ride was added to my queue before I made the dropoff.
The passenger I had in my car by the time one of them that happened to be the wife was very drunk at the time and the husband needed extra time to get her out of my car since I drive a Chevy suburban which is high.
After the dropoff I started to head to my pickup address which is sixteen miles from where I was making my dropoff. By this time it was after 2am, very dark and winding roads. I headed straight to my pickup address and as soon as I got there I sent a notification that I have arrived. After sometime without getting any response from the rider, I made the first call but without answer.
I called two more times after that which was almost 10 minute after my arrival and the rider cancel the trip and I immediately got a notification from lyft telling me that my account has been flagged for suspension which was quite upsetting.
I messaged for help more than four time to get paid since I have drove 16 miles one way but until today I never had anything from Lyft to resolve this problem and I think you as the CEO should know some of the unfair treatment that happens behind the scene.
I did what was expected from me and all I got was a threatening message to suspend my account and never received any payment for my time and the 32 miles driven to pickup the passenger.
Thank you and hope to hear from you soon.
Saihou Hydara
Atlanta Georgia
My phone number is 678668xxxx
Did mr. Logan ever respond to you?
I have a question are lyft drivers allowed to give out their personal phone number? So drivers can offer a discount ride instead of going through the lyft app?
TODAY YOUR OFFICE SENT ME A STRANGE ALMOST ILLEGAL ULTIMATUM ABOUT SOME DAMDED DRIVER OF YOURS COMPLAINING I WASN’T WEARING A FACIAL COVERING !!! I DIDN’T EXPECT THIS NOR DO I DO WHAT ALL OTHER IDIOTS DO OUT THERE IN OUR WORLD!! I WOULD STRONGLY REMIND YOU.ALL IN MGMT THAT WEARING A FACIAL MASK IS NEITHER A FEDERAL/STATE LAW OR EVEN AN ORDINANCE BY THREATENING ME AS YOU DID, YOU OPEN YOUR SELVES UP TO A GOOD 4TH AND 5TH AMERICAN AMENDMENT FEDERAL CASE ON MY END!! MY PERSONAL CHOICE AN AMERICAN FREEDOM WILL NOT BE CONTROLLED BY IDIOTS IN POWER HERE PEOPLE!! REMEMBER THAT!!! ALSO BACK IN EITHER OCTOBER OR NOVEMBER I ACCIDENTALLY LEFT A PHONE IN MY LYFT DRIVERS CAR AND BECAUSE OF YOUR IDIOTS IN YOUR OFFICES IT TOOK 2 WEEKS TO RETURN MY PHONE THEN TO ADD INJURY TO INSULT YOU THEN CHARGED ME A DAMDED DELIVERY FEE OF $15.00 AND USING ONLY YOU NOW YOU’VE NEVER IN OVER A DAMDED YEAR GIVEN ME ANY FREE RIDES ETC!!! WHAT KIND OF PISSPOOR CUSTOMER SERVICE IS THIS TRULY HERE PEOPLE???
My background check has taken almost two months with no end in sight and no valid explanation. I’m a 5 star driver with 994 completed rides in the past year with not a single complaint. I just desperately need this form of income and all I want is the ability to work
My background check has taken almost two months with no end in sight and no valid explanation. I’m a 5 star driver with 994 completed rides in the past year with not a single complaint. I just desperately need this form of income and all I want is the ability to work and work During this pandemic.
How can I get a discount from lyft my mom’s in hospital use lyft every day twice A-day check my lyfy usage
Driver named Rebecca pulled off as I was coming down stairs when I called her phone number it continually went directly to her voice mail I have lost my money and no ride! This is Jacksonville Fl
My name is Sean McBrearty. I drive for Lyft in the state of Virginia. Virginia has changed their inspection sticker to a Safety Approval sticker. I have sent this in 7 times and all 7 photos have been rejected. I have tried to explain this change to help/support to no avail. I even sent them the contact information for the State Police Capt. Maxey phone 804.278.5305 or email: Safty @vsp.virginia.gov. In charge of state inspections. So I am reaching out to you to help me and all of the drivers in the state of Virginia. Your people reviewing documents should stay up to date on any states vehicle inspections changes. This has been very frustrating for me. Thanks for your help.
Fraudulently use my credit card to take a Lyft ride. Your support people made it seem like it was my fault and basically took up for them. I want a manager to call me. I actually drive for y’all and I cannot believe this is the way you treat people. 850-974-xxxx
This is Fazlullah Saboor one of your partner driver, I was drove for Lyft more than 2 years and I was one of your five stars driver, but I don’t know why according to a fake Feedback of a person that I really don’t know about it, Mrs. poppy one of Lyft staff decided to deactivate my account without any proof from the person who give feedback. As you know in this hardest time of COVID 19 everybody wants to support the people, but this person deactivated my account.
I request you please investigate about this issue.
Why don’t the charges on my business Lyft report match the charges on my credit card that the rides are billed to? I need to be able to match the expenses charged on the Credit Card to the Lyft billing report and none of expenses for the month of December match up. Can you help? The account is for the Orange County Fire Authority. Thank you!
Lyft refuses to delete my account. I only used Lyft once January 2nd 2021. It says applicable by law they are required to complete the process of deleting Lyft. I find it unusual I’ve been going back, forth, back, forth past couple of days, cannot receive a simple confirmation email that they have done their part. Why are they holding on to my account. No live person, you store information you cannot remove. Why do they need to hold on to.
My money was taking off my card just now and I need my money back immediately just today they vfc took 10.19 off my card and the wont let me dispute an old charge this the 3rd time they charged me for this ride I want my money back this is robbery please contact me asap like today right now I’m at the store with my last and I cant buy my grandbabys diapers
I need a tech to help me get the correct email so I can start to use lyft
I have been a Lyft driver for 4 years. Twice in last in the 2 months I have driven a riderto the airport with a dog that sheds so much I can’t pick anyone up until I drive 1-2 hours back home to clean my car so I can continue to drive. Cleaning my car takes about 45 minutes to vacumn the hair and clean the windows from the dog nose and licking . Service dogs should be charged if the ride in a Lyft car. Many riding transportation services charge for a pet.
I understand thats Lyft is in the business of making money. I have been a loyal driver for Lyft for over a year and a half with a 5 star rating. And recently I got into a accident in route to a customer and because I didnt have collision coverage from my insurance company so Lyft isnt going to help me get my personal vehicle repaired either so I am at a complete lost. I was pretty much earning my living driving for Lyft so now Im out of my car and means to make a living and all that customer support offered me was to rent a Lyft express. I dont understand how a company that prides itself on treating the customers with a great experience but does not have the backs of its drivers that is the life line of your company making money. I lost my personal vehicle and wages trying to help your company to continue to grow and the complete disconnect and disregard for your drivers is completely appalling. Im pretty sure that no one will read this or do anything to help me get my car not a rental my car fixed but please understand that word of mouth and the internet is a very powerful tool and though Lyft wont take care of its drivers at least people will have the opportunity to know how Lyft truly values its drivers the ones that get out here and tear their cars up so Lyft can keep making millions while you pay us peanuts and turn your backs on us.
I am completely unhappy. I have driven nearly every day since the beginning of the pandemic. You have many less drivers on the road, my pickup times are much longer, leading to less pay for me. Prior to the passing of Prop 22 for at least the last 6 months, you had multiple streak bonuses a day to help offset this, adding up to several hundred dollars a week on my bottom line pay. Literally the day after the passing of Prop 22, virtually every bonus disappeared and with very few exceptions. This has resulted in about 600-800 dollars less pay per month as a driver. I really think this is lame, you should be continuing to support your best drivers (I have 5 stars, 97% acceptance, over 5100 drives) in this time of reduced earnings. I would like to see my bonuses reinstated. Please don’t send me a rediculous response about how they are individualized and I should just check back in the future for more bonuses, I know how it works and it has cost me 1000’s of dollars in earnings.
According to Lyft record, I was one of your 5-star driver during the last couple of years and I did my best to serve you and your passengers.
It was shocking to me that you deactivated my account due to a false feedback you received from my rider. I completed around 4,000 rides and served as a 5-Star driver during my tenure of services with Lyft which mean I provided wonderful services to your passengers. I still believe Lyft cares about both its riders and drivers, and make a decision based on truth statements with evidence. Therefore, I would like to kindly request you to further investigate the issue and find the facts.
Please feel free to reach out to any of my riders and ask them about my treatment with them. I challenge you if you received five negative feedback from the 4000 rides I completed, then deactivate my account for ever.
Again, I assure you that it was a false feedback, and request you to assign someone not Mrs. poppy to investigate the issue deeply without any favoritism to me or to rider.
Thank you very much for your understanding and support.
Kind regards,
Saboor
I added a gift card, but now it won’t let me delete my other card. Why? I only want the gift card on my account!
I need income verification for 2020 income earned so I can claim taxes return
I am a Lyft driver. A glitch in technology has caused a rider to cheat me out of a fare. Helo and Lyft support say nothing can be done. I am very disappointed and feel this is wrong and should be resolved.
Driver Angela Wiley
Oklahoma City Ok
Hi:I’m Norma i drive for Lyft for over two years never gets low ratings,and get deactivated for not picking up a rider with a service dog (false) that never happens but they don’t care they never give me a call.I was always proud to be a Lyft driver yea right
I have been deactivated for a bogus rider complaint. I have been loyal and driving for Lyft 6 yrs 5 star rating an 15000 rides. I have given Lyft more promotion than any other driver. Just viewing my car advertises for Lyft. I would very much like to John Zimmer. He remember me when I was accused of having a concealed weapon an he discovered that was bogus. I need the work I have my wife’s cousin I take care of with bladder an kidney cancer. I have drove every night an day for Lyft during the Pandemic. I also was never compensated for the rides I put in. Other drivers were getting compensated for less rides than me
Hi I was also deactivated unfairly by false complaining
And lies from riders.
Feel free to call me (305)205-xxxx.
Thank you very much.
I was just in meijer’s in Belleville Michigan about an hour ago in one of your employees who was grocery shopping for someone was flying down an aisle almost hit an elderly senior couple the senior elderly man looked at her she turned around and said do you have something to say and he said yes slow down her reply to him was I’m working and he said there’s no excuse and she then told him to shut the called him a motherxxxxxx and when the guy who is a senior in elderly maybe in his seventies turned around to leave her comment was yeah walk away that’s what I thought that was totally uncalled for unnecessary and disgusting you do not talk to anybody let alone seniors like that if that’s the kind of employees you guys have I think maybe I should start a website to ban you guys and to let seniors know don’t dare use lyft I could not tell you her name cuz I do not know she had long black hair and a ponytail black jacket black pants but I’m sure if you called Meijer in Belleville they can roll the video back and see what happened in the dairy department
Issues resolving acceptance rates!!! This needs to be addressed with IT support so we (drivers) can request to have an adjustment due to ride complications. Unacceptable communication practices with Lyft customer service!
Lyft is stealing from my account – I cancelled a trip due to the Lyft reservation system putting in the wrong date – actually not allowing me to put in a future date – and now Lyft keeps charging me fees – I am reporting this theft by Lyft of my account to the attorney general’s office. I demand that Lyft Immediately return the funds Lyft has stolen by accessing my account without authorization – and remove all of my personal information and account information from your system.
This company has been scamming poor drivers by using us for our time, vehicles, gas, dignity, service…for free! I challenge everyone to go back and really look into each ride. How much time did it take? What was the distance? It’s obvious that a 30 min. ride was not 2 miles away. I just drove a couple 12 miles and at the end they “checked on” me with a text that I can’t reply to. Why would you ask if I need help when I need help and you can’t respond or let me respond with the option of 2 random dummy answers noone would pick. AND why would you log me out if you were worried about me!! You track everywhere else I go! Why stop in the middle of a ride! I know, was it conveniently during a streak bonus that you dq’d me for? I never get paid right with Lyft. There is always a battle. It stresses me out tremendously when I should be driving. If they cared they would surely have something to protect their front line in times like this. Instead they want to bs and take their tome in chat to yell you issue closed, it looks right.
They do everything for the show but when noone can see they kick the little workers around like trash even though we give a good portion of our life and assets to represent them. We can’t even get a frickin phone call! Much less, get paid for the work we’ve already done. In fact there is actually a bonus that you must read right or they’ll trick you, for all you experienced fools. Drive this much, a little more, keep going! One more. You did it! You reached the number you need so that we dont have to pay you!!! Yay!!! Wtf! Im glad I really stayed up all night for that loudly promoted contest they keep updating me with…to tell me I got paid what we signed you up to do!
Amen
How do I contact you by email or live chat? I have tried the Headquarters phone number but I am unable to get through to a real live person in the weekend.
I live in Sioux Falls SD. I have 2 transactions from California to my bank card these were 10/19/2019. please contact me to resolve this issue. As I am in South Dakota I did not request this nor charge to my account. my phone # is 605-359-4576 10/19/2019 @12:20 pm
I got a ride from lyft 3 different times in the morning like 9 or 10 o’clock than out the blue 2 more transactions was done n I was sitting n the house at 1:31pm never ordered a lyft or cancel one
I have been harassed by this company for 11 mos with unwanted phone calls. I told them I’m on the NO CALL list and to remove my number 4 different times. They still call between 7-10 per day I’m reporting them to the FCC and will follow through until this company is FINED!!!