Amazon Headquarters
Amazon Headquarters Contacts.
Corporate office address, contact information and phone numbers for the Amazon Headquarters.
Write a review or read complaints from other customers.
Amazon Headquarters Phone Number and Address.
- Company Website
- http://www.amazon.com
- Corporate Address
- 410 Terry Ave. North
- Seattle, WA
- 98109-5210
- Phone Number
- (206) 266-1000
- Twitter IDs
- @amazon
Amazon Email Info – Amazon CEO Email address.
| Jeffrey P. Bezos | CEO |
| Amazon Ceo Email Address | [email protected] |
| Amazon Corporate Office Phone Number | 202-266-1000 |
| Personal Twitter | @jeffbezos |
Where is Amazon’s Headquarters?
Amazon’s Corpororate Office address is:
Amazon Inc
440 Terry Avenue North
Seattle, WA 98109
USA
What is Amazon’s Corporate Office Phone Number?
Amazon’s Headquarters phone number is: 1-206-266-1000.
Amazon’s Corporate Office Fax Number is: 1-302-636-5454.
What is Amazon’s Customer Service Phone Number?
Amazon’s Customer Support phone numbers are: 1-206-266-2992 and 1-888-280-4331.
The average wait is 17 minutes. Phone line hours are: 24 hours, 7 days a week. To get to a live person/human, don’t press or say anything OR press 0.
How do I Contact Amazon Customer Support?
Call the customer service phone number above. The Amazon Help Page can be found here. Log in to proceed.
The Amazon Customer Service email address is: [email protected]. The average wait is 10 hours for a reply.
You can also contact Amazon on Twitter at www.twitter.com/AmazonHelp via the @amazonhelp Twitter handle.
On Facebook, you can submit a complaint via Facebook Messenger. Click on “Contact Amazon.com on Messenger” to send a Facebook message on messenger.
Amazon Headquarters Executive Team.
Key Personel:
- Jeffrey Bezos – Chief Executive Officer, President and Chairman of the Board of Directors
- Jeffrey Blackburn – Senior Vice President
- Sebastian Gunningham – Senior Vice President
- Andrew Jassey – Senior Vice President
- Steven Kessel – Senior Vice President
- Diego Piacentini – Senior Vice President
- Shelley Reynolds – Vice President
- Thomas Szkutak – Senior Vice President
- Jeffrey Wilke – Senior Vice President
- David Zapolsky – Vice President
Amazon Board of Directors
- Jeffrey Bezos
- Tom Aberg
- John Seely Brown
- William Gordon
- Jamie Gorelick
- Alain Monie
- Jonathan Rubinstein
- Thomas Ryder
- Patricia Stonesifer
DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.
Please add your review or complaint below.
I would like to speak with someone from corporate regarding extreemly rude and unacceptable behavior from customer service representatives and the supervisors.
Amazon doesn’t protect they’re employees from harassment from other employees
Hello! I’m looking for a part time at home product tester position in 74873 area
Your support of transgender products has disgusted many of us. Been long time customers and receive orders at least weekly if not more. I am a Christian and I do not like the amount of lgbqt items you sale . Our children deserve better John 3:16
I’ve had several issues with Amazon. Most of them I can get resolved about this last one. I was unable to get it resolved. I ordered an item And had it shipped to another address. Amazon claimed that somebody name George was given the package. The item was not shipped to a George it was ship to someone else. I tried over and over to get them to try to resolve it and they would not budge. The last time it happened when they said it was delivered to me. I had to take photos and show them that it was not my place that they delivered it to you they delivered it to someplace else. This time they just had a name that when I called the corporate office said it wasn’t even in the notes but the customer service rep told me something completely different. But anyway to make a long story short, I never received the item and they told me that I was just out of the money. The customer service has gotten to be horrible over the years.
I ordered iRobot 9S plus they sent me a double order and the wrong product I sent a product back they credited me for one and I’m having a hard time getting credit for the second one and now I’m paying interest on my credit card. I spoke to customer service. They give me a supervisor and the supervisor hung up on me while I was talking to her. And now they’re telling me that I have to wait 60 days for my money back to my credit card when the website states seven days from the time you receive the product back the product was returned to you on November 23 and I keep on getting the runaround and I keep on getting the runaround about this problem
My name is James O’Shaughnessy my address is 90 Charles Blvd., Manahawkin, NJ. My phone number is 917-517-xxxx. On August 1 or thereabouts I purchased a basket for a bicycle. The basket was a gift for my daughter. I got a message from Amazon that the basket was on his way but was running late. I forgot about it until my daughter asked me what happened to the basket. Then I looked into it and realized that it was never delivered. i’ve been contacted your customer service and was told that because it was past 90 days there was nothing they could do about it. I asked to speak to a supervisor his name was Sebastian he basically told me the same thing that it was policy no returns after 90 days. he offered me a $20 gift certificate I told him that was not right. He told me he would email me the address of legal. He never sent that to me. That is why I am writing to you now I would like satisfaction I’ve been a customer for many years spent quite a bit of money. how would I know what your policy no returns within 90 days I did not receive this basket and should not have to pay for it regardless of your policy. The delay was not my fault and neither was losing track of the package. I expect a full refund The product was never delivered I don’t expect a consolation prize. Thank you for your help
I recently had to return an item. Because your website did not update properly I contacted support. They instructed me to return it with another item. They said they noted it on my account so it would go through properly. It did not. I contacted them again. I sent proof of delivery from ups, a picture of them both packed together, the name of the employee who told me to do it that way. It was also marked as received at your service center. I have talked to multiple reps and they just keep sending me form letters asking for proof. We are talking about less than 14 dollars. So I did not get my refund and I am highly disappointed with your company. I have spent thousands of dollars at your company and they want to argue over $14.
Dear Amzon.
I ordered the below to be dellivered in the first week of December 2022. The delivery date was pushed back to late January 2023. Why is that? Did Amazon scam me, and oversold items (just to attract buyers during Cyber Monday?
Please respond with a reasonabllle explllanation or I willl escalate with the FCC, CA Consumer Bureau & Consumer Protection Burea.
Thanks,
Steve Kahookelel
415.317.0230
Your Account › Your Orders
Your Orders
Search Orders
Orders Buy Again Not Yet Shipped Digital Orders Local Store Orders Amazon Pay Cancelled Orders
4 cancelled orders placed in the last 6 months
ORDER PLACED
November 28, 2022
TOTAL
$0.00
SHIP TO
steve kahookele
ORDER # 111-5473699-0156258
Cancelled
Dell S3222HG 32-inch 165Hz Curved Gaming Monitor – Full HD (1920 x 1080) Display, 1800R Curvature, AMD FreeSync, 4ms Grey-to-Grey Response Time (Super Fast Mode), 16.7 Million Colors – Black
Buy it again
I see you do not care about what goes on at the Amazon at 808 Hog Mountain Rd. I would need your help or someone’s help or someone that has any common sense to know how to get things done and get things taken care of call me at (706) 380-xxxx
Jeff or whoever,
I am an Amazon subscribe and Save Customer. My last delivery was incomplete and the package showed in transit for a week until I called and was told that it was damaged in transit. I told the agent that I still wanted the merchandise and would like it to be shipped ASAP. 3 days later I received 5 emails saying it was canceled and the funds were refunded.
I called and spoke to an agent who said she would personally handle it and make sure I receive all 6 items in order 1052 (last4).
On 11/29 I received 1 item the tooth brushes and not the remainder. I called today 11/30 and spoke with an agent who said there is nothing they could do. I then spoke with a Supervisor who had me wait 40 minutes and the agent would not take my number and have them call me back. After an unsuccessful call with Jervath I spoke with a Manager who had me wait only 25 minutes and was more than willing to cancel my Subscriptions and was even willing to cancel my Prime Membership. She offered no solutions and made it my problem.
The issue was an Amazon issue and a broken contract with me as a customer. How does this get resolved ? I feel broken by the lack of caring about me as a Customer.
I probably won’t hear back and will probably use Walmart and the Vitamin store for my Subscription items.
I would love to discuss as I am a Whole Foods, Amazon Fresh, Amazon Music, Amazon Credit card, Amazon Prime customer.
Regretfully,
Don Sheridan
201-661-xxxx
[email protected]
5 Lexington Ave
Emerson NJ 07630-xxxx
I will not and I will pass it on to everybody that I know plus I will post this on all and every social media sites including Twitter Instagram Facebook Snapchat you name it I will post it Amazon fired me for no apparent reason I put in for a transfer to a new department and I got approval letter stating that I was excepted to that department then two days later Amazon fired me and said job abandonment I will let everybody I know I will get my friends and family to post it to also this will not go on Don Amazon will get in trouble
Awful logistics service
Shipment center needs different manager immodestly!!
manager. Irresponsible For long time
spent most of today calling customer service, lost my temper several times, was hung up on many times, wrote a letter to Corporate, see what happens???
I upgraded to a Kindle paperwhite June 2022. At that time i worked with a tech to migrate the books from my old kindle to the paperwhite. I always leave my kindle in airplane mode unless I’m making a purchase. I had my 46 books. The second week of November I connected to our home’s wireless. I immediately started losing my books. I’ve been on the phone twice now trying to get my books back and keep getting told I can’t because it’s two different email accounts (q.com and icloud.com). That is incorrect because I had them on my paperwhite at one time. I need help getting them on my paperwhite. They are still on old kindle and that is in airplane mode. I need help.
Someone is taking remote control of my account says they are doing a fake account so he can apply my $100 gift card now in suspense. I don’t trust this. He has now put 3-4 other gift cards in my basket that I cannot delete. HELP
I need a shipping label to return an item. All I got was a UPS QR code and all the local stores require a shipping label.
Tonight at 17:52 I ordered an Canvas Art item. Once I received confirmation, I realized it was being shipped to wrong address. I immediately requested a cancellation and change of delivery address. Although your information said that it had not shipped, I could not change delivery address. I called customer service had a lengthy conversation with someone in a very loud location who was not helpful at all- the only thing they said was that it could not be changed or cancelled. Since I did not get help from that person , I waited 5 minutes and called back. The customer service person was not able to help even though the item had not shipped. I asked to speak with a supervisor. After a wait, I got someone in the Philippines- she at least was honest about her location- the other two said they were in Seattle- not so. I again repeated the story, again although the item had not shipped- pending and ready for shipping- she could not assist. I then asked where it was being shipped from- she could not tell- only that the fulfillment center code was AFTH. Since it was not shipped she could not say who was delivering it, she could not say where Stupell industries was. I asked about complaint department, she looked at said there was no complaint department, that she could not give me a telephone number to speak to someone in the US because the US had directed not to forward calls there. After all this, and at the end of the conversation , I said this is bad business. Her reply was, I agree with you. This item is not shipped at the time I am writing this and not scheduled to be delivered until 11.21. 22. How sad. I would like a reply to this complaint.
Dear Board
I am sorry to say my husband ,Stanley Pearlson,now has Alzheimer’s He has always done our orders with Amazon It has been an Amazing run
Now I have to take over the orders among many,many other chores
I believe I do have an account with u but I don’t have any information about it so I need to begin again I think?
We were scammed as a result of an inquiry about returning an order. We were lead to a Target Gift card which fell through when we had no bank debit card to pay for the Target Gift card which we did not want.
We thought until now that Amazon was a good organization. That when we called customer service they would care. But now we know different.
My order was needed for Trick or Treat on Oct 31. I ordered Sept 18 and the delivery date was Oct 3- 28. The week if Oct 28, the tracking showed delivery for Oct 28. The morning if Oct 28, I received an email that it was to be delayed. I don’t understand the last minute notice. I had to go out on Oct 31 and find a substitution. Next year I will not be ordering my Halloween treats from Amazon for sure
On September 2, 2022 UPS was scheduled to come and pick up an item I was returning to Amazon. After speaking to one of the representatives At Amazon via phone call, (Yanga), he cancelled out the UPS label and created a new pick up label for a company called Pilot Deliveries to come get the mattress that I was returning after I informed him that I was disabled. He emailed me the link, stayed on the phone and walked me through filling the form out. Pilot Deliveries was scheduled to pickup the mattress on 9-27-22, which they did. Amazon’s initial email states that once they receive the return, I would be refunded in full. Then it changed to if you don’t hear from us by October 9, 2022, then it changed to October 14, 2022, then it changed to October 27, 2022, October 28, 2022, then I received 6-8 more emails asking me to send proof that the item was handed over to the carrier, then on October 13, 2022 I was told that since the item wasn’t scanned by the carrier and more than 30 days have passed, they’re now unable to issue me a refund or further assist me with this matter. On October 13, 2022 I was told in an email that I now have to fill out an incident report to be considered for review for my refund. Just yesterday, 10-23-22, I spoke to several representatives via chat and phone who all said by 10-27-22 if I didn’t receive my refund, to contact Amazon so that they can issue my refund. Now today 10-24-22, I’m being told that I have to wait until November 13, 2022 to be issued my refund and that’s what I’m not going to do!!! I have been patiently waiting for my money which is much needed right now because I am disabled and very low income.
This is not okay, I am not okay. This is completely unacceptable and unheard of. I’m most certainly not tolerating this any further and demand that something be done immediately!!! If I have to wait another damn day for my money, my next step is to file a small claims against Amazon for refusing to give or return my money to me after I returned the mattress way before the deadline date, which was by 10-19-22. I have emailed Amazon over 30-40 times regarding this matter, sent them a copy of the pick up receipt at least 10-15 times, filled out the incident report 5 times, and made so many calls and chat conversations that I have lost count. I’m told something different every time I speak to someone and I am now at the point where I have lost ALL OF MY PATIENCE with this company!!!! I’m beyond frustrated, pissed off, disappointment, and disgust with this company that I don’t even want to do business with them anymore!!! I’ve returned items before and have never had to wait this long for a refund. I have also requested to speak to the Returns Department myself but am told that no one has their number and there’s no way to contact them and that I just have to wait 24-48 hours to receive an email that I’ve yet to receive… This whole situation is uncalled for. If I don’t get my money by the October 27th, 2022 date, then I will be filing a small claims suit against this entire company!!!
I have been on the phone over 12 hrs with Amazon. talk to over 15 people and none of them can figure out my account. I NEED SOMEONE TO HELP ME.
I Justan have asked to have my password changed threw the Amazon system because there is need of very important orders of products and questions regarding my issue will not resolved I am very upset of this occurring I am really stressed and upon wanting something done it has it a hold on my affiliated marketing and finding ways to open my new store I’m trying to use use Amazon order platform to build a new products more then one I’m upset the order is not yet been set up it’s costing me money I need reuinisurance and someone shall be responsible about treating customers with repect I want comensation lost wages and corporate free buying rights illl send a le court complaint if needd
I‘Ve been Ordering from Amazon and my orders have been free shipping. Today I am Being charged $9.99 to cover shipping of 3 boxes of ATKINS snacks Total Weight 19o5 ounces??
That is highway robbery my total order is $12789. On my Amazon credit card.
Make me understand why.
Thank you
My daughter was showing her friend how do you get Roblox gift cards that are digital and ended up purchasing $20 digital Roblox pack and I don’t even know how my information was on her phone, but she bought it either way and I was told to file through unapproved purchases or account activity and they denied it and wouldn’t give me a refund I tried to get a hold of them again and explain to my daughter had came forward and told me about it she feels terrible this is going to put me in the hole because I was already going to go into overdraft so it’s going to cost me a lot of money for this $20 purchase. And I’m a single mom of five so every cent matters and they’re telling me they can’t do refunds and to file another thing through the dang unrecognized activity but that was already reviewed and denied so this is ridiculous that a kid could make a purchase and there’s nothing I can do about it and right now I’m ready to just not shop at Amazon anymore and spread the word to not buy anything digital because you won’t see that money ever again if it happens to be a mistake.
You do not have the right to stop football fans from watching Thursday night football if they are not members of Amazon – outrageous behavior!
908 whitsett ave Gibsonville, N.C. DONT EVER turn around in my YARD again or I Will sue you people for damages in the yard, your delivery is next door NOT mine! 910 not 908. Do it again and see!!Yard damages!!
Concern about my refund from Green World
I am concerned about an employee who comes into work stoned. This can not be safe for her or the others around her..Olivia Hall is her name and she is a newer employee. Someone could get hurt because of her not being in the right state of mind.
I have been trying to get my money back on an item that I have returned that UPS has messed up and screwed me out of my money and you guys are not doing anything to help
I have tried for 1.5 weeks and + 5.5 hours to add my wife,Anita Uhlan to my Prime account.
We have talked to + 7 people,who cabt tell us how to do it?
Of interest is Amazon has also had me on 2 Prime accounts, that I had no idea about…that has been corrected!
My wife has had + 5 notices that I have invited her to join my Prime account,and each time she trys, it says “Opps, there is a problem on our side…thats the Amazon side…
We are both more than a bit shocked, after being very good Prime customers for many years…you are treating us like total stanggers.
Check your records and count the number of e mails sent to Jeff marx 1 @ aol.com.
I am not a puter person, rather a good customer who has always paid his bills, just as my wife has done.
Amazon has treated us like strangers !
I recently looked over my check stubs its money is missing phone number 313652xxxx
Amazon driver delivering to
18517 gunpowder rd
Hampstead Md 21074
Drives way too fast on quiet private driveway!!
I could NOT believe that Amazon Prime changed the settings on the Fire TV today and did NOT NOTIFY THEIR CUSTOMERS. When I tried to get on my Fire TV, I had to sign in, like I was a New Customer, then I could not find some Programs I had subscribed to. I thought we were ” hacked” . So I finally called Amazon support they told me that Amazon had redesigned the Fire TV. Very upsetting. I didn’t even get a notification. It’s very SAD, that Amazon Prime has stopped being considered to it’s customers., I guess having the large amounts of subscribers, they do NOT CARR ANY MORE.
R
JUTTA ZELKO
someone from amazon called my phone today asking me to authorize $3000.00 for a apple pad or something i did not authorize anything out of my account I am senior citzen and I called the bank about fraud from your company if you choose to try I will sue your for fraud I know it is a scam please contact me asap before I contact the better business bureau
I am a employee & have experienced horrible experience regarding several situations newest 1 today injured while horseplay was involved i was treated horribly as if i were at fault i did nothing wrong & was told bye safety i couldn’t treat with urgent care violation of rights many to count . I want a investigation done as soon as possible this is wrong to be treated unfairly.
I just saw one of your delivery trucks dump bottles onto the street (plastic) littering, at 7:55 pm on August 23rd, on Newco Drive Hamlin NY. License number NY 15329-MN , truck number -191238, I would like him to come pick the bottles up.
Was on Amazon live chat and against discriminating me for having discounted prime service.
Hello – I have ordered from Amazon several times and have enjoyed quick delivery. Recently my orders have been lost in transit. Not once but a few times. I see on the tracking that they are delivered to a city that is 20 minutes away from me and then the delivery stalls and I do not receive the package. Then I am told that the package is “lost in transit” and i can get a refund. The times that I have ordered have been for birthday presents and it has been frustrating that I did not get the presents in time to give. Can you please explain to me the lost in transit issue and why this has happened more times than once?
Your delivery drivers need customer service 101,they don’t knw how to talk to people,people don’t have to spend they’re money and tolerate with stupid stuff,or buy and get your purchase left outside and amazon is the blame for that
You have recently initiated a policy that is penalizing anyone who lives in a rural area. My closest UPS Store is 60 miles away, yet now whenever I want to return something the only free option is the UPS Store. You are now charging me $5.99 for the once-free option of printing a label and dropping off my package. I am a long-time customer and with this new policy will only order from Amazon when I absolutely have to. The urban dwellers in your Marketing department should consult with rural dwellers or have someone on their staff who once was rural. This is a misguided policy and will cost you business.
My complaint is I have a convenience store located in Macon, GA. I had a Amazon locker installed back in Mar 2022 that never worked. On Aug 12 the locker was removed. The rep, TJ Chu stated the ODIN Locker is not in AMZL jurisdiction so the Locker is unable to receive packages. The Locker could be swaped for a GEN 3.0 Locker but the location does not fulfill the requirements for a GEN 3.0 Locker. The location of the store will need to be re-visited for the AMZL jurisdiction.
The store parking is has the damaged spot and red poles.
How long could this take to replace the Locker?
If the Locker is not replaced, what about the damages to our store parking lot?
Also, there was advertising done on flyers and radio for this Locker location.
I had ankle surgery in February. A plate and 12 screws. I returned on June 15th with medical accommodations to leave early when the ankle starts to swell. Theh charge me daily with UPT. I will always be negative. Is that fair? Please advise. I am slowly getting better and am trying my best, but the surgeon says it will just take time.
I very disturbed that an Amazon driver would turn his truck around in someone front lawn and disrespect someone property and disrespect a customer Amazon driver has no right to turn around in my front yard. I work hard and take good care of my home and yard. I very disturb that Amazon has people how don’t respect other people homes or property.
I know I received a fraudulent but I just want to give you an fry: that I received a phone call today, from someone in your cancellation dept saying they need my approval to have an apple tablet delivered to me. After explaining I did not make the order. The conversation then led to “What is your Bank name so that I can connect you to fraud dept to let them know to stop the delivery. I wasn’t going to give her any information & lady got really upset with me & gave me every reason why I should give her my Bank name. I then Asked for her name, & sarcastically she gave me her name as “Sandra Cook & her Amazon #9805562”
Package says delivered but it was not delivered. Package number 402-2185377-2513965
I would like to know how you can take money out of my account for someone see else’s membership
I BOUGHT A COMFEE PORTBLE WASHING MACHINE AT AMAZON. I WAS UNABLE TO GET PUMP FILTER OUT TO CLEAN IT. I CONTACTED AMAZON AND COMFEE ABOUT THE PROBLEM. THEY DID NOT HELP ME AND TOLD ME IT WAS NOTHING THAT THEY COULD DO. I BOUGHT THE MACHINE THE END OF MAY OF THIS YEAR. I WILL WRITE LETTERS TO BOTH COMPANIES AND THE BETTER BUSINESS BUREAU. I AM VERY DISAPPOINTED WITH AMAZON AND I WILL STOP BUYING FROM THEM. I WIL L GO INTO DETAILS IN MY LETTERS. I CANNOT USE THE WASHER.
I have 3 grandkids 12 year old twin girls and 7 year old grandson. I am unable to buy them anything for school due my own medical issues and my mom their great grandmother. I am asking if amazon can assist in giving them a gift card where they can purchase clothes and supplies for school.
I have a complain. Your company is listed as affiliated with VAST8.PH and is asking to complete several orders, I am investing money and once I don’t want the complete it, I can not withdraw my money. Please help, I am trying to ask help that way you can investigate this company VAST8.PH.
I have been a loyal Amazon customer for many years. I have always felt the quality, pricing, and choice of Amazon products was superior. Before the pandemic, customer service was superb, and I always told friends and relatives that Amazon had the BEST customer service of any company.
Unfortunately, my opinion of your customer service and the tone and lack of consideration of your Supervisors has declined steadily. I live on the third floor of a condo building. I have always counted on the Amazon Logistics drivers to follow delivery instructions, and WALK up the stairs to deliver the package to my front door. This is because I live in a very large development, and anyone could walk off with my packages, if they are left downstairs in plain view of anyone who is walking by. I have written SPECIFIC instructions according to Amazon delivery protocol. In the last two weeks, I have ordered 6 items, that totaled, $101.59. The packages were left downstairs in the main hallway, and were not even scanned after delivery, so even if the package was delivered, the Amazon site said, “out for delivery.”
I feel that Amazon Logistics, one of the delivery services for Amazon delivery, has lazy and irresponsible drivers, that do not want to expend the energy or responsibility required to deliver packages to people that don’t live on the ground floor, or have private homes.
I spent 2 hours last week, and over an hour today speaking to Amazon customer service, supervisors, and even Amazon Logistics, and all I received in response to my complaint was an “I’m sorry.” Basically, Amazon farms the problem out to Amazon Logistics, and washes their hands of any problems. It’s so sad to see an awesome company like Amazon, and their once superior customer service, decline so quickly, and without any real concern. The Supervisors don’t care about the customer, and all I received was an offer for a $5 credit on the over $101 in orders I had placed in the last two weeks.
I do not think I will be ordering anymore products from Amazon again, because I don’t feel as though they really care about customer satisfaction anymore, and are not concerned about problems, or the “great” customer experience anymore. I am the single mother of a developmentally disabled son, and one of the reasons that I wanted specific delivery instructions followed is because I can’t leave him alone too long, as I am his sole caregiver.
Thank you,
Davida E. Rosenblum
rosenxxxxxxx @comcast.net
xxx Bromley Place, East Brunswick, NJ 08816
908-705-xxxx
How do I file a complaint against an amazon employee with their HR department?
I am being told my packages are undeliverable and can not be told why at customer service. Three different orders and no notifications until its to late.
Good morning my name is Warren Norice and I am a current employee. I’ve been on leave since April 11th do to a on the job injury. I was placed on workman’s comp but I have since then been removed. The question that I have now is what do I need to do. I have a surgery coming up and my rent is do please help and let me know what else that I need to do since I’ve been removed from workman’s comp and my surgery is scheduled for next week. Thanks so much in advance. Warren Norice
Ps. And I can be reached at (317) 213-xxxx.
One of your drivers hit my car an drove off in May it is July they gave me a claims #amz20221xxxx still have still need answers says mailed check to fix car not seen an what am to do fir a car to get me to appointments
On July 13th I order an item #113-5140383273068. Got a notice that it was delivered Jul 19th. I didn’t get it and the description as to where it was delivered by Fed-Ex was not my place, Called Fed-Ex they said Amazon ut the wrong tracking number on the package. IF this is true them Amazon should fix the problem. I just want to know where in the heck my order is. Talk to couple of Representatives and it was useless. They didn’t understand anything I told them about my missing package. I’m truly disappinted in amazon. I’ve been with them a long time but now having doubts about how they are handling the orders.
I never received my HDMI cables. They emailed me and said that it was delivered on Sunday 7/17/22. It never was delivered. When I called the representative said that it was not delivered and that I will get it today. After, numerous calls today, they said that I won’t be getting it today. I told them that I needed the hdmi cables before Wednesday. The experience with this is absolutely disgusting! To lie and say that it was delivered, knowing that it wasn’t is truly disgusting. Lisa Hall 914-346-xxxx.
I am a dedicated Amazon customer. I am also an Amazon stock holder which I’m very happy about. I would like my comments to go to ANDY Jassy, CEO of Amazon
I am a board member of the American lung Association. Several years ago my husband passed away with lung disease. Our family wanted to do something to help others we partnered withthe ALA, & sponsor a fundraiser on our farm in Lebanon Tennessee. We do not charge for the event. The way we get funds is through an auction. It is a wonderful event with everything being donated from local businesses. We have a Dove shirt and a luncheon. What we do need are items for the auction. Or donations to theALA.Mr.Jessy, I sincerely hope that you will be able to help us with our event.. I thank you in advance for any and all considerations . Sandy Donnell
I like to make a complaint on behalf of an Amazon delivery worker
we ordered couple of items and we decided to return within 30 days, when we raised the return request they said it can only be picked by UPS as the items are heavy and UPS has only pick dates after the 30 days window, so I started chat with customer service representative and told even I can drop they said only UPS should pick up and it is fine even if it crosses the window, but now they returned only 80%. when I checked they are telling that it is returned after the 30 days window, I asked them to check the chat as we don’t have option to check that in portal. The representative said she can see the chat but even then they will not refund. Is it my mistake if they have not collected the package on time and if UPS don’t have slots pick it up and neither I can drop?
I was wondering how long does it take to send out a pallet that I have purchased. I sent off for a few pallets and never received any of them. Since then I have had different phones n have no pic of receipts it has been a few months now. I’m interested in knowing if people really get these pallets or not cause I have paid for at least 3 or 4 since Nov of last year n still have not received anything. I would like to see if anyone could tell me something. I would like to discontinue my prime payments at the moment so please quit charging my card. Thank u
Your semi trucks are driving through our neighborhood with children playing and all. I live in Channahon il. Your business is on the east side of interstate 55 and we are on the west side. They should know better than to drive through neighborhoods.
Hello, I went to buy linen overalls for my daughter who is 15 for our beach vacation. She is athletic and thin. But the description of these overalls was quote ” Occasion– basic vintage wide leg jumper cover the belly thigh fat suit for work scool and daily shopping ”
And yes that is exactly the way it reads. I know punctuation and how to spell school. I think amazon should hired more appropriate editors! And what about the girls/boys that are not thin/ athletic. And would feel “fat” if they bought that item. It’s a sad representation for a billion dollar company. Thank you
Purchase a camera that has stop working and I need some help
I have been trying to get my account fixed for six weeks. They say it will take 48 hour to fix and it has been six weeks or more.
Hi! I work as an ADD. I would like to know what are the conditions/requirements for us to get a bonus and also for having our hours compensated in payroll (ex. If someone worked 76.5 hours in that payroll period to be paid for 80).
I applied to be an Amazon delivery associate driver at the greenfield indiana location. There is an Amazon fulfillment center there. There is Amazon delivery driver vans at this location to. I keep getting the she said he said this crap. I went to the fulfillment center in greenfield indiana for my on-site interview. And I got turned away to be told that they don’t do the Amazon interviews for the delivery associate at the greenfield location. This security guy said that they do the training at the greenwood location. I drove all the way there to be told some bullx. because I wanted to be the Amazon delivery driver. This is a damn joke if you guys post this job online and then have people sign up for an on-site interview and then turn people away because of misleading information. This x is so damn confusing. You guys need to give better directions, information and a ACTUAL CONTACT NUMBER
Good morning, I am trying to reach Pedro Maldonado.
Good afternoon,
I am sending a complaint on one of your locations You’re Norcross, Georgia location VGA1 This location of first shift has been terrible terrible terrible terrible your upper management are very rude very disrespectful and very incompetent of their job been mistreated this first shift staff has written me have not been of assistance head threaten me to get off Amazon property because I came to the door to return some packages that I called in prior to let you guys know that I was running late with some packages that I had overnight I came up to the door with the package in my hand they refuse to open up the door the young lady yelling screaming yelling screaming over and over again telling me to go around on the other side telling me that she’s not opening up the door as I stated that sign at the entrance clearly states return packages only at that point someone addressed the door approach the door and open it the young lady continue to yell and scream telling me That I should’ve went around the other side because she wasn’t opening up the door very rude disrespectful unprofessional this is going on for a long time now there are so many other Amazon flex driver is so fed up to the point that no one wants to work and do any block during their shift. I’ve been spoke to the young lady that was returning the package or should I say that was checking in the return packages and I asked that young lady is it a supervisor or manager in the building no one knew anything I’ve asked 34 other personnel and they’re saying that there’s no one other than the staff that was there and then one of the manager came over to me as rude as well disrespect telling me that I have to go around to the side of the building to check in I simply told her as I stated to the other young lady I’m not checking in I’m returning clearly I have bags and boxes that they could see in my arms and in front of me so if that door states return back only why is it a problem to open up the door and allow me to return these packages .. This week alone the first shift staff has been nothing but disrespectful to other flex drivers have been nothing other been disrespectful to other drivers the way that they talk to the flex drivers so disrespectful and so rude again that location is the Norcross. Ga. – VGA1 again I was sitting in my car contacting Amazon to let them know what was going on I was approach again threaten telling me that I will be banned from this location telling me that they’re gonna call the police and get me thrown off the premises I spoke with two security leaders I believe their name Were a lady by the name Quinn and a gentleman by the name of Jamil
My name is Dolores, my email doloxxxxx @gmail.com
I would’ve enjoyed working at Amazon if the app and hr were better equipped and my hard work met with appropriate compensation. The app had a lot of glitches especially when trying to get time off. Hr was little to no help most times, their “resloving” issues was always to favor the company with little thought of the employee. I was put on a 5150 hold this month for trying to commit suicide. My grandpa has been I and out of critical care on his last leg. Had to remove a partner of 4 years from my life and lost 3 cars in a year. All this was too much for my mental condition and I had episodes. When I was called to HR for negative upt he asked why I missed hrs here and there. Some were because of things like denied vacation time, time we closed for maintenance and because the system made me go inactive for a week stripping me of my pto hrs. The other few were due to my mental health and lack of car. When I told HR that and another asked him why he said “mental health issues” doing air quotes with his fingers. Definitely a awesome way to make someone feel comfortable with their conditions, especially on mental health awareness month. The organization of this facility is horrible. I found out people doing my same job were making quite a bit more than me and I was doing the most physically demanding job there (unloading trucks). Was told multiple times by multiple managers that my work ethic is impressive and is definitely noticed but it was never actually shown. For the amount of work and how sore it leaves you I should have started closer to 18-20 a hr especially once I took on unloading the trucks which nobody likes. Wish this was a better opportunity because I did like having benefits for once and didn’t mind the work out. It’s just honestly been more and more of a headache and stress for very little compensation.
What is the deal with Amazon reviews? You can’t even rely on them because half the time or more they are about other products, not what you are currently looking up.
I have had this dilemma every time that the product I buy under Amazon is a third party transaction where they don’t deliver the item/s and also when they do it’s very late meaning whenever they show up no due date no access to contact them it’s extremly frustrating to spend my money to pay some gypsy 3rd party that never delivers on time and if they show ever items are extremely late and boxes from them get beat up whereas regular orders aren’t processed that way if you can’t change the way that your-third party items are processed then I’m going spend my hard earned money elsewhere, my dog kibble was delivered 2 cities away to someone else my payment was made my Buddha doesn’t have his food you need to refund my money and also deal with the people that delivery your third party items it’s extremely frustrating to have to take time out of my busy day to deal the incompetents of the people that work under third party contracts they do a horrible job at providing the service needed and in my case they have left me without product I have paid for a product that wasn’t provided I need to know from you what actions you will be taking to rectify this problem
Does Amazon have another department that can address issues that their Customer Service is unable or unwilling to address?
I was discriminated against by managers. Was bullied, intimidated and harassed.
I filled out a application to get a transfer after a employee threw a package at me and hit me guess that was upset because I am on work accommodations due to injury I haven’t heard anything and is still being harassed by others not happy that I need accommodations told the weight for people on accommodations , told can’t work in area I have paperwork to work in, been left working alone with several items coming down no help when others get help, so much
I receiving numerous calls saying there is attempt to change to a amount to a Amazon account that I don’t have. Should I provide these numbers to you or police or FBI ? I am senior and my friends have received similar calls.
About Amazon withdrawal centre do it exists
Because of your aggressive stance to try to encourage abortions, I want you to know why i will avoid use of your online ordering site and give Walmart a try or order direct from companies.
I will be suing Amazon for steakling over1000 dollars with warrantys and rude conduct on recorded lines with employees and missing money for 6 months amazon refuses to give back and I have bank statemnts to prove it..hopefully a supervisor can call me back cause not one employee would let me speak to a superviosr out of fear last one called me a b ..amazing employment
This is to highlight the irregularities being done by Mr Ritesh an Amazon US employee, as a malpractice which is defaulting the norms of the work ethics of the organization. He is taking 50% cut from his set team of influencers money, rather taking it all complete and not even giving them anything by getting their doctored and fabricated video reviews edited and later telling them to upload of the products, he may be demanding commissions from the companies who are selling these products on your platform as under table commissions even. All these are serious violations of an ethical employment with Amazon.
This is just a bulletin board/ a punching bag, Feel no one looks into this ..
This is to highlight the irregularities being done by Mr Ritesh as a malpractice which is defaulting the norms of the esteemed organization. He is taking 50% cut from his set team of influencers by uploading their doctored and fabricated reviews of the products, he may be demanding commissions from the companies who are selling these products on your platform. All these are serious violations of an ethical employment with Amazon.
WHY AM I STILL TODAY BEING CHARGED EVERY MONTH FOR SERVICES FROM YALL WHEN WE HAVE NOT EVEN HAD THE SERVICES FOR QUITE A BIT OVER A YEAR NOW?? I REFUSE TO PAY FOR SOMETHING THAT I HAVE NOT USED!!!
Hello, And Good Evening! My Name Is Brittany Waldon And, I’m A Current Employee Of AMAZON In HENDERSON, NV. My Complaint Is That I’m Being “DISCRIMINATED”
AGAINST, By My Current Supervisor (LUKE) For Having Low-Performance Numbers When There Hasn’t Been Any, Boxes Coming In. When My Numbers Are, Up And, Iv’e Broken My Record I Am “NOT” ACKNOWLEDGED, Like I Was When My Old Supervisor “MR. T.” Was On Board. Mr. T. Has Transfered To Memphis, TN. My New Supervisor Mr. Luke Simply, Wants To “CRITICIZE” Me When My Performance Is “NOT” Acceptable. I’m Protected By The “ADA” Laws. Which Specifically, State That I Can’t Be TERMINATED For “DISCRIMINATORY” Reasons. Plus, The ADA “GUARANTEES” Persons With Disabilities (LIKE MYSELF) The Right To “EQUAL OPPORTUNITY” Pertaining To EMPLOYMENT. Luke Should Have “NEVER” E-Mailed Me A Final Warning As, Of May18th, 2022. Without Proper Warning! I ‘NEVER RECEIVED THE FIRST TWO WARNING’S THAT YOUR SUPPOSED TO GET BY LAW. I Should Have Received 3 Written Notices Or, E-Mail Notices. All I Received Was The Third And, FINAL WARNING! Who Doe’s That To Someone, Who Diligently, Comes In Everyday Like Clockwork, NEVER Missed One Day Of Work Because, I Like What I Do. I Don’t Take VTO’S Like I See Other Employee’s Doing. And, This Is How I Get Treated After, 8 Long Month’s Of Working For One Of The Biggest Establishment’s In The World. I Was Planning On Growing With This Company For Many Year’s To Come. I Can’t Do That If This Luke Person Is Trying To Kill My Dream’s Of Becoming A Success And, A Productive Part Of Society. My Contact # Is: 702-279-3560 Or, 725-200-1310. Or, I Can E-Mail Jeff Bezos’s E-Mail Acount As, Well. I Will Be Contacting Corporate 1st Thing In The Morning To See How To Go About, Filing My Associate Appeals Application. Thank You For Your Consideration In This Matter! This Is A Travesty In The Worst Way!
We have been blocked from reviewing products for an unfounded claim. This is extremely frustrating
PLEASE HELP.
My daughter works at oakley warehouse and yesterday they fired a employee for making death threats and was serious about burning the building down and blocking all exits so everyone will die or he was going to stab everyone who leaves the building.or shot them. All they did was fire him and walk him out of the building yesterday. They need to file a police report and take this seriously. The things he was saying to everyone was disturbing and they need security at this building. The employees wrote an incident report bit the police where not contacted. Please make sure they don’t shrug this off. Thank you PLEASE DONT TAKE THIS OUT ON MY DAUGHTER
I made a purchase with a 75:00 visa gift card appoved and thuan declined the next day what happened where is my 75.00
Have been a Prime member almost from beginning and for the most part very happy with the experience and with customer service although it is rather hard to get past the pretty well useless Amazon Assistance. I like amazon well enough that I own amazon stock in six digit dollars. My complaint is in recently returning several items (Order Number 113-2120080-2512268) and one of the two items would not allow me to select UPS Drop Off service. Only option is for UPS pickup which requires me to be home and UPS driver is unable to print me a receipt that I require at the UPS Store. I have no idea why one item is Drop off and other item has to be pickup. Contacted customer service but Rep was unable to resolve issue other than for me to select other and me Pay for the Return Shipping. I will be out of town several days this week so package cannot be picked up and again according to my UPS driver he has no ability to print a proof of receipt for me. Also as a stockholder it seems totally silly as I am sure there is an additional cost to having a truck make a special trip to my country home to pick up and cuts into Our profit. Please address this issue for the future.
I’ve been trying for 4 months to get my shipping fee back from Amazon Amazon representative told me they’ll refund my money but did not what can I do about my shipping fee
Driver was told no one was available to sign for package so left it at the front public entrance, was wearing a electronic monitoring device and driving dangerously with doors open on road as he left. So they hire criminals to drive????
Good morning, you have a client that sells books via Amazon, the person has slandered me harass me and committed Libel as well on facebook. I require you to contact me.
Dear amazon team :
I have had a very bad experience with amazon egypt , i have ordered a package with coffee capsules starbucks on april 22 nd. as attached in the pictures of screen shots Of the package torn and the expiry date ripped with another ticket of expiry date glued to the boxes so it is a scandal ! . I have filed a complaint locally with no use
My name is Yildiz Sezar Hamrick. I have been an Amazon Prime customer for ten years now. I Pay on time and order a lot. Years ago, I shared an unfavorable review about a company that deserved it in the worst way. I wasn’t profane or insulting. Because of my honest opinion, the Community Guidelines Team rendered my account “delinquent.”
Recently I had a question about a product, but I couldn’t post it because I wasn’t worthy enough to do so; I am good enough to order and make payments but can’t ask a question. I have written, called, and chatted online about this issue, but no one has explained why my account was Placed in the black zone. I suppose someone is accusing me of something and sentencing me.
They should give me the courtesy to inform me why they are the prosecutor, judge, jury and notify me of the charges. The only acknowledgment I received from the “Team” was the guidelines. In which none of the articles applied to me or my review.
I ask for a reply to my question, which I deserve. Their discourteous behavior is insulting, demeaning, and rude. This is not “Customer Service” but a total disservice to your customers.
May I kindly request you to help me find out what I am accused of and why they won’t send me a reply? After all, if they hold such high morals, ethics, and principles, they need to adhere to their rules.
Thank you in advance for your consideration, time, and response.
Kind regards,
Yildiz Sezar Hamrick
Well went to start a job cleaning at your SLC3 location today and was sent home do to system issues, then the supervisor called me and said that security said I smelt of alcohol and didn’t want to let me in the building. So that being said it is not very welcoming to be turn away from making money to take care of my kids and family do to a false accusation, because I used the hand sanitizer in the lobby 30second before the security guard came out to talk to me and I ask if a mask were needed ass I grab one from the bin.
I’ve been an Amazon Prime member for so long that I don’t remember how long it’s been.
I wanted to say that I have gotten pretty tired of seeing so much video content on Amazon Prime that I can’t watch unless I subscribe to another service. (Paramount, Disney+, etc.)
I can’t speak for anyone else, but for ME, that’s not gonna happen.
I didn’t cut the cable just so I can rebuild another $100/mo in video services that I only watch 5% of.
The VALUE in Prime Video has always been the ability to buy what I want and ONLY what I want. Pleased don’t screw that up.
Have you seen raising dion on Netflix.? I believe it will be a big hit but it was cancelled.can Amazon get it
nO POSSIBALE TO PLACE ORDER UNLESS YOU HAVE SOME TYPE OF SMART PHONE. i HAVE A DORO FLIP AND CANNOT DO IT. CUSTOMER SVC HAS BEEN NO ( NO) HELP. WHAT CAN I DO HELP HELP
Skiway third party vendor for Amazon, first let me start by staying I had to deal with two of your customer service reps regarding a purchase I made as a gift for my brother back in December for Christmas, a shed that he is just now opening because here in NJ the weather got a nice he went to put up the shed and it’s missing a lot of pieces, I called Amazon who is not helping me get a refund from the company Skiway, the last I spoke with Skiway was via email and they explained they use fed-x not ups to pick up returns, I want a full cash refund for my purchase that is missing so many pieces and screws, plus the pieces are all scratched up like someone took a knife them them. The Amazon reps Brittany and Angela the manager hung up the telephone call on me so please listen to the recording, I asked to speak with their manager or Director and was advised Managers and Directors don’t take calls, the reps I dealt with would not help me what so ever, I have not heard back from Skiway as to when they will come pick up the three big boxes, all I’m getting is silence Skiway can have their shed back I just want all my money back. Amazon needs to train their employees as well to deal with customers. I’m expecting a telephone call back from the General Manager of Amazon, my telephone number can be found in my Amazon account L Hall
Hi
My name is Robert Oakes.
I ordered a couple of items that that they said was delivered Sunday but I didn’t get them. I did look at my Amazon card account and saw that I got billed for it.
It’s really hard to get any help. Either its automated chat or talk to someone on the phone that I can’t understand.
HELP!!! Thanks.
I’m a subcontractor that delivered a trailer to Etna Ohio and I was yelled at by your security officer his name is Jeff and I kept telling not to yell at me and he keeps on Yelling me and yell at me I just wanted a signature or initial on my infection paper my first time here she got up he went out at 9 instead of yelling at me he was really really rude and kept on yelling at me I want to do a complaint on him that’s not right if you could have just told me he’s not telling you what to do eagle the different but no he’s off for the beginning you started yelling at me yelling at me and pointing at me and you would have stopped you would have stopped I have a couple esse Logistics in Odessa Texas this is my first time here at the yard I brought an empty trailer and drop it off here my name is and the name of the other officer or the security is Jeff he’s a African-American with glasses you didn’t want to give me a last name is Jeff The Cat in the Hat 11:35 p.m. Sunday 501 2022
Hi there.. my name is Kamaljeet manota ..my wife works in amazon as part time shift in1151 S Graham Rd, Greenwood, IN 46143.. she go on friday 7to 12n 12to 5am and then sat 7to 12n 12to 5am every week.. there is manager gurvinder and Pa Simran. They have issue with my wife they don’t like her and everytime they keep her in busy trailer and if the trailer go slow they send her in other trailer and keep eye that she stay busy.. even if there is other person working in trailer they take from there and let her work alone.. also keep eye what shes doing when she go on break what time she go restroom how long. She take.. all that.. my wife shes giving her best .. to make them happy.. but thye want her to quit job or fire her ..as they are looking excuses.. if she work any other day .never got issue for. Her manager.. al happy.. and smooth .. shes getting stressed as everytime she go on work..
Please its a request to you to please change her department or anything you can .. all i want is she work happily without stress.. her name is Sharanjeet manota .. as a part time worker. I am doing this without her knowledge.
After being very late, even though the driver was “2 stops away” for over 6 hours, I finally received the notification that it was left at my door. The driver never even apparently came to me as he “misscanned” the item. No phone call or revised update and the Amazon rep, Nicole, followed by her supervisor Sam, were absolutely useless in getting it resolved or even being able to answer my questions.
I want to do file a complaint the other day Around the 25th I had ordered a bunch of stuff through Amazon and it went to my wrong card my wrong card I wanted it to go on my discover and it went on my I capital one so I called the same day the lady said she would take care of it it would take a couple days so nothing happened so I called yesterday and the gentleman said oh you’re gonna have to order something in order for me to look up your card so I did And he goes I could take care of it just this one time it’s 1 time and you’ll get an email in the morning which is Saturday 30th today and nothing happened
I just want to take the opportunity to poke fun at the weak, shaky, and thin-skinned employees who are flipping out and even crying over the kids book “Johnny the Walrus.” Grow up cupcakes. What a weak, fragile bunch of overgrown children you all are. It’s not the job of the world to manage your fragile emotions, it’s your job to be an adult and accept no matter what you do or say ,you’ll always have people who don’t agree with you.
If you take Matt walsh’s Book off your purchase site ,I swear I will never buy another thing off Amazon….
I work in amazon EWR4, NJ . Amazon has no fair or equality . Some of its HR and managers abuse their position, power and authority to take care of people whom they know but it hard to get your rights. When you ask for your rights and you say why or what the reasons are, they say only” BUSNIESS NEED ” . Corruption becomes clear every where in the building . Now I`m forced to resign after I started in 2014 when the building was just opened. I saw amazon true face that does not care of its employees and treating them as slaves . It is really not good place to work in.
I have a concern about customer service. I have an inappropriate charge and am being forced to respond using an ever winnowing window of email communication that is not solving my problem. I am now on my 5th contact with no sign of resolution.
I stopped receiving rejection notices for a job application? I must have submitted hundreds and over the last year, Amazon doesn’t even process my submissions. Sounds very unusual. I wonder if they are being prejudice because I am a veteran and the federal government employee check box is always listed as a question? YOU CANNOT bar me from employment because I am a protected veteran.
How to you clean your Amazon Account, so you may ordered from Amazon. You have cut me off for no reason as all. I am home due to illness, and I used your services for many of my needs.
I spent $200 on two Amazon gift cards and they were already used
I am a Amazon Flex Driver here in Houston, Texas. I have been complaining about my Amazon Flex Account for months. I have sent Emails with pictures to Amazon Support Team and nothing have been done to fix the problem.
I’m currently an Amazon warehouse worker And I would like to speak with someone regarding ont8 site
I was a recent employee with the company for RIC2 I was reaching out to see if I could get my w2 sent to my current address I emailed HR no response yet please head if you can.
My husband and I bought some patio furniture from Amazon Prime’s third party vendor, Cozylifeunion. The patio furniture was not the quality furniture the ad promised, not what we envisioned for our deck, and one of the chairs was broken. We contacted the company, Cozylifeunion immediately for a return/ refund and it was granted. Unfortunately, they never once responded to my 2 months (almost daily emails from me with their assurances that “no problem, we will help you, my friend”) of requesting how to return the furniture. At this point, Amazon would not honor their A-Z Guarantee that states we can get a full refund from them if the seller does not comply. Amazon also said on three occasions that they’d reimburse my return shipping costs(they were over $500.00). Amazon then said I did not return the furniture within 14 days so I did not qualify for the A-Z Guarantee; obviously, this Cozylifeunion customer service knew how to play the game and I am now stuck with $898 (price at the time) worth of patio furniture I’ll just give away. Shame on this company and on Amazon. My husband and I buy thousands of dollars a year through Amazon and they did not support us-plus, none of the three supervisors whom I dealt with at Amazon called me back and followed up as promised. Just a warning, especially if one chooses to use a third party seller on Amazon. You will not truly receive support through Amazon but will get lots of empty promises. “Trust me” was said too many times by Amazon customer service supervisors.
when someone from the USA calls to complain i should not get someone from different countries{ morons] whom can’t speak proper English because I cant get the proper order of anything that this company has messed up
I delivered packages for Amazon Flex from 2016 to 2019.
One evening, a customer backed into my vehicle.
After getting his insurance information, I finished my deliveries and went home.
Because it was late at night, I decided to call Amazon the next morning to report the accident.
When I tried to open the app the next morning a message stated the app had been deactivated.
I have since moved from Colorado to Texas. A DSP in New Braunfels is in urgent need of drivers and I would like to help.
Please let me know who I might talk with to get my app reactivated. I enjoyed the work and bringing smiles to our customers faces.
I have three missing items,I contacted someone who tried to get me to buy a $200.00 Google play card saying they were from amazon
I ORDERED 2 ITEMS & NEVER RECEIVED THEM, IT SAYS ON AMAZON THAT IT WAS DELIVERED THURSDAY MARCH 31ST BUT I NEVER GOT A EMAIL SAYING IT WAS DELIVERED & ITS NOW APRIL 4TH & I STILL DON’T HAVE MY THINGS.
Today I was checking my mail and the Amazon driver who was delivering packages around 2p .I asked if he could please move since my staff couldn’t backup and get out.then just a few min ago the same driver was driving up and down on the street I live on .I asked if I could help him out but he looked at me as if I didn’t know what I was talking about.
Hello
I’m writing in to complain about the way Amazon takes money. When I buy $400 wroth of stuff I would like $400 to get taken out of my account within a few hours. Not in little amounts. It’s hard to budget and makes me withdrawal .
On Sat, Apr 2, 2022 at 3:55 PM Robin Ramsey wrote:
———- Forwarded message ———
From: Robin Ramsey
Date: Sat, Apr 2, 2022 at 3:33 PM
Subject: Re: Your Amazon A-to-z Guarantee Claim for Order 112-9631493-5997844
To: X-To: nobody @amazon.com
I am appalled at your response. I have been ordering items for a 60th birthday party I am hosting for my brother for the past nine months, I’m not sure what your definition of “high returns or reports of items not received” is. To be honest and quite clear, there has been three occasions where I have reported not having received my items as deliver. I do not believe this constitutes as excessive or high levels of returns.
Had you taken the liberty of researching my history you would see that actual photos of doors where my deliveries went to that were not my home. To be threatened with my account being closed and subliminally accused of fraudulent reports is not acceptable and downright despicable. I have written and spoken to several individuals regarding this. My address is 23 Mallet Point and two blocks from me is 23 Equestrian Way. Perhaps my items are being delivered there? I have had many items delivered there that have been brought to me. I see no reason, if the items were delivered there my neighbors wouldn’t bring them to me. If I place an order with Amazon or any other site and pay for delivery, it is my expectation the order is received at the shipping address. When there’s an error, is that the customers fault? No, it is NOT.
I would think a company such as Amazon would be more astute in looking at the history before sending out form letters threatening their customers who have done nothing wrong. I have received one actual refund to my Discover card for chair covers I never received because they were delivered to the wrong address. ( Check the photo). The box was placed in someone’s driveway. This was seen on camera. Amazon refunded my Discover and I ordered from another site. I ordered a pair of boots and didn’t receive them, again I was refunded. Keep in mind I used a $25 gift card given to me by Amazon because of all the issues I had been having. Of course when the boots were refunded I only received a refund for the actual monies spent not the gift card. Does your department think a person would report an order as not received only to take a loss? I also ordered sequined panels for a back drop and a kids iPad case for my granddaughter which wasn’t received. That order was resent and I received it. The only other item is the one in question now.
Id love to be able to honestly say I’m never going to use Amazon again because of the indecent manner in which I’ve been treated. Going forward, I will however limit what I purchase from Amazon. A couple of months ago, I became a Prime Member, so much for that.
Yesterday, I had the opportunity to speak with one of your representatives who asked me if “I had ever thought about getting an Amazon Locker?” Why should I have to resort to that because delivery drivers who work for you, won’t take the time to make sure orders are delivered safely and to actual shipping addresses.
I currently have some items in my cart for the party to the tune of a little over $200. I will not be ordering those items from Amazon. I have absolutely no faith or trust in Amazon. Shame on you Amazon! Shame on you!!!
Be well,
Robin M. Ramsey
On Sat, Apr 2, 2022 at 1:51 PM wrote:
Hello,
Thank you for taking the time to provide us with more information regarding your claim on order 112-9631493-5997844. Upon further review, we have decided to uphold our original decision.
Why was my appeal denied?
We have recently reviewed your Amazon.com customer account information and see you’ve requested a refund or replacement for a high number of orders because you reported that you did not receive your package.
We also contacted you about the same on March 30, 2022
We understand that occasional problems with orders are expected in the normal course of business. However, the unusually high number of orders that you have reported as not received with your Amazon.com Marketplace orders exceeds this occasional expectation.
The tracking information for this order shows that the shipment has been delivered to the address you selected at checkout. For help finding your package, we recommend that you contact the carrier.
For more information about the A-to-z Guarantee policy, please refer to our help pages:
amazon.com/gp/help/customer/display.html?nodeId=201889250
Thank you.
-Amazon
If you order from a third party from this company you are in trouble.
I LOVE Amazon and would be so proud to be a part of the team. B am still waiting for any online customer service jobs to be available. I am a Veteran. Hard working and reliable. I am older therefore looking for something a little less physical. Stafford, Virginia just opened up a site. Will there be any online or admin type positions for this facility. I would love to hear of any. Best of luck to you and thank you for giving Stafford great employment opportunities. Please consider opening up opportunities also for the older population and Veterans.
Hi I’m Amira currently a employee at Dca6 I file for an accommodation Because I’m pregnant but it didn’t get approved by my site I think pregnant people get treated unfair And it has to change.
I prepaid a small 7 dollar due to arrive yesterday, no show
. I called the customer service.got horrible Asian talked vulgar cursed at me he also asked for my bank info. He wouldn’t just check status he was rude vulgar told me to die said he would f me.
A package was delivered to my house today. I live in a guarded-gated community It was dropped off next to the BBQ in the rear of my House. Your driver opened a gate, and walked around my entire home.. I have never had any package delivered to my backyard.
These homes have 7 ft high cinder block wall fences. What is your driver doing in my backyard?
I have not ordered a iPhone 12 or 13 I don’t use Amazon I want all my details to be deleted now I keep getting this calls at least once a week thanks
AMAZON used my account; Unauthorized charges for years of HBO which I purchase through Fios. Amazon used my account for ACORN TV without my authorization. AMAZON is quite sneaky using my account for charges knowing I would not notice it because of other use. There response was call my bank? I have been robbed by Amazon since 2017, it is 2022 and they do not care. Alexis , their rep could care less and could not get rid of me fast enough. BEWARE of Amazon, the theftl is in “outer space”!
as a regular customer looking for a black baby doll for my daughter i was shocked and offended to see monkeys when i typed black dolls in. now i have to explain to my daughter why this is not ok
My dsp is doing wrong on so many levels. How can we do anything about it when nobody listens. He made us pay for uniforms. He sent me out in a new truck that did not have tags on it or a D.O.T. inspection. They certify repairs done eon trucks and send them out even though they haven’t been fixed or even looked at. How the hell are we supposed to believe our safety matters?!
If there has been a charge opened in my name please cancel .
Iam a worker /former worker at Amazon MEM4 FULFILLMENT CENTER and I recently as last week was hurt and couldn’t report to work I call ERC and a case for leave of absence and I was terminated and I was still on that leave
I order a package because it would get here on Wednesday 23 2022 it never got here the staff at Amazon were just giving me the run around with it. This package was in revere at 5:45 am and at 6pm it was still not here. This is not the first time this happens I’m tire of being offered a date and then being some lame excuse about why it never get here.
Firestik problem
Delivery drivers in Northeast Ohio either can’t drive or read simple instructions. They have ruined my front yard because of this. Customer service, in whatever country outside of U.S. is of no help. 5 calls and special instructions on my account don’t seem to remedy the situation.
My Amazon acccount has been closed and will remain so until I am reimbursed for damage to my yard. I will also advise family, friends and neighbors not to use Amazon
Your response is appreciated.
Christa Sanborn
17295 Old State Rd
Middlefield Ohio 44062
440 635 xxxx
i am a huge amazon grocery shopper but lately my packages are being delivered to someojne else even though it says i recieved them. i am tired of my stuff being lost. i have cancelled all my remaining orders and will never order from them again!
Hello how are you doing I was working for Amazon for 2 weeks through a third party contractor I feel I was harassed grotesquely by security I’ve been trying to get video of the incident with no help from HR I have a report number and that is as far as I can get I’m wondering if anybody could help me out
This is the third time somebody’s trying to hack into my account and every time I called the lady had no problem in resetting my password after a couple of questions I don’t see why I have to go to the trouble of going to my bank calling back give me the information when I know the last couple items I bought I mean this is ridiculous why do I have to go through all this trouble for one shift stick trying to break into my account when all you got to do is reset it and if you have any questions 505-322-xxxx that’s my number if you want to use it
I no long work at Amazon CLT 800 Tuskaceege Charlotte NC. I have made several attempts to retrfieve my W2 form and to no avail. The phone line is full and cant leave a message. Can not go to the property Im not allowed. Im writing in hopes you can assist me in obtain my W2 form. I only have one month left for filing my taxes without being penalized.
I purchased a facial toner from your website. When I received package I did not like the device and put in to return with UPS pickup. When the package is set outside, I put all relevant info for label on the box. After UPS had picked up, I take note that it did not appear on the website that package was in transit, so I contacted your chat line (verifiable) and was told not to worry. It would be updated. Time passed and I realized that it was still credited. I again contacted help desk and was told I would be refunded. Again, nothing happened. Then I was told to contact UPS who said package is lost. They also said with their contract with you that I had to submit a lost clai, but now it’s too late. This would have been valid information to share with me immediately. I am in the middle of a situation which is out of my control. I would expect someone to step up and correct this problem with your system. My contact info is attached.
I had purchased a air fryer for my son for christmas and it won,t heat up right,takes a hour to cook frozen fries.just started doing this in the 1st of feb .but the return is up.and they live in alberta ,im in nova scotia.Is there anything u can do?Thanks so much.
Rec’d 8 packages with our address, but someone else’s name. When trying to report unwanted packages I only got 2 tracking numbers in and now I cannot get back to the main screen.
THIS IS THE 6TH TIME i AM SENDIG THIS TO VATIOUS PEOPLE. i HAVE YET TO REACH ANYONE!
Hello.
I am writing to you in reference to three orders that were returned. I will list them separately.
1. Murder Mystery Party Case Files. Order #111-5544815-2173016. Returned 1/15/2022 and Received 2/3/2022.
2.Think Fun Cold Case. Order #111-8042191-8453840. This was also returned 1/15/2022. The credit card was recharged 2/23/2022. Said it was never received.
3.Murder Mystery Party Game. Order #111-8042191-8453840. This was also returned 1/15/2022 and recharged 2/23/2022.
I went through my files to get the tracking numbers.
#1ZW97V709033150205. The first game where the refund stayed was in that package and one of the other games. I do not remember which.
#1ZW97V709033140403. One of the other games was in this.
I do not have records which was with which. I saw that these packages supposedly sent 1/13/2022. That was even before I sent it. Anyway, there was no record of either package actually leaving the store in these two plus months.
I went to the store and was explained that Amazon requires them to repackage things to go on a pallet. The tracking number that is given to me becomes immediately useless. I do not mind you finding ways to save money. What I do mind is when you folks just keep whatever records you want, charge someone’s credit card without permission, and then make me, the customer, waste their time and gas on a tracking system that is a total red herring.
I would hope that you could look into fixing YOUR error and set things right, the way they were before 2/23/2022. Thank you for your time regarding this problem. I hope you have a good week. Stay safe.
Hello.
I am writing to you in reference to three orders that were returned. I
will list them separately.
1. Murder Mystery Party Case Files. Order #111-5544815-2173016. Returned
1/15/2022 and Received 2/3/2022.
2.Think Fun Cold Case. Order #111-8042191-8453840. This was also
returned 1/15/2022. The credit card was recharged 2/23/2022. Said it was
never received.
3.Murder Mystery Party Game. Order #111-8042191-8453840. This was also
returned 1/15/2022 and recharged 2/23/2022.
I went through my files to get the tracking numbers.
#1ZW97V709033150205. The first game where the refund stayed was in that
package and one of the other games. I do not remember which.
#1ZW97V709033140403. One of the other games was in this.
I do not have records which was with which. I saw that these packages
supposedly sent 1/13/2022. That was even before I sent it. Anyway, there
was no record of either package actually leaving the store in these two
plus months.
I went to the store and was explained that Amazon requires them to
repackage things to go on a pallet. The tracking number that is given to me
becomes immediately useless. I do not mind you finding ways to save money.
What I do mind is when you folks just keep whatever records you want,
charge someone’s credit card without permission, and then make me, the
customer, waste their time and gas on a tracking system that is a total red
herring.
I would hope that you could look into fixing YOUR error and set things
right, the way they were before 2/23/2022. Thank you for your time
regarding this problem. I hope you have a good week. Stay safe.
Steven Craig
—
*Steven Craig*
S.S.I. Enterprises
xxx N 5th Street, Suite #3
Fort Pierce, FL 34950
—
*Steven Craig*
S.S.I. Enterprises
xxx N 5th Street, Suite #3
Fort Pierce, FL 34950
Truck # 66 today at 2:58 in a subdivision in Jackson ga on Mnagnolia Dr in Jackson , honked her truck horn and thru up he with no respect that a special needs non verbal severally Austin child was being unloaded from the bus. When confronted snd the special needs bus explained Her ugly retort was it didn’t matter for she was doing her job. She was told to get back in her truck This behavior is acceptable to your organization The mother of the special needs child saw your driver and heard her comments.
Amazon closed my account after I paid my bill they closed my account
January 14 2022 I received a Nokia phone for the price of $74.54 I realize the phone was not what was pictured I was not satisfied I called your company was sent a return label January 28th the package was sent back it was tracked to your building you guys have it in your possession during the time as I’m still waiting for my refund I noticed that a $50 digital order was placed on my account for a Playstation card cost $50 I contacted your company I told them I did not order that the woman on the phone said that she would take care of it well she accidentally I must say suppressed my refund so I did not receive it I have called 28 days in a row have been lied to every day I have spoken to over 40 people in your company now I am locked out of my account and told that I need to open a new account tonight I spoke to Brant w he said he was leadership he was very rude to me told me I had to open another account when I said well if I open another account what will happen to my refund he said you will not get a refund I cannot believe that Amazon is so hard up to take somebody’s $74.54 now if I have to get legal help I will win I have saved every email from your company I have all my phone records I mean you will pay what it cost me plus my loss of work and believe me the aggravation in itself is worth over $1,000 me having to do this every single day for the past 28 days everyday I’m told I will receive an email in the morning they were going to escalate my refund no they haven’t I received the same email I’ve changed my password and now I don’t know if they just got tired of hearing about me decided that they’re just going to close my account and try to erase me I mean if that’s the way this one is going to end up let’s just save some problems and let me know now because I don’t want to spend the money to get a lawyer but I will I believe that’s a human being from the United States needs to contact me at my number 386-675-3061 and give me my refund oh also I have been told that I need to dispute this with my bank I don’t need to dispute anything with my bank what would I say Amazon rip me off I mean seriously I just am asking and have been asking for my refund that I should have received a long time ago but one of your employees suppress the wrong order please reach me by telephone as soon as possible before I have to go spend the money on a lawyer that I really don’t want to spend
When you realized a pair of jeans were out of stock in the style I was ordering, you just decided to send a pair of jeans that you thought would work without saying anything to me before I checked out. That’s WRONG….don’t substitute an item. Now I need to take my time, gas & money to return the UGLY, not at all the style I ordered jeans! I am not happy with your business. You are just wasting people’s precious time and money
Amazon has a problem with the “subscription” shipping process. I’ve been forced to remove all my subscriptions which of course means I must pay more for the product. The service could be really great if the products actually made it to the post office for delivery. Please tell me this isn’t a way to increase your income or shipping numbers. There is no way to resolve the issue by order #, only by list item. This process was designed to rate the products not Amazon’s delivery. The problem isn’t the product, it’s the shipping and only a problem when it’s the subscriptions orders. The post office receives a bulk Amazon order but my order is never on it. After multiple hours working through your online process and requesting a supervisor it’s finally possible to get a refund. This has happened multiple times and hard to believe I’m the only one with this experience. Not sure I understand why you offer this feature if you can’t make it work. If you can’t fix it, can you at least add “orders not received” to the why you cancel. If nothing else, it will at least give your shipping dept. supervisor a way to track the problem.
I am a Jewelry Designer , and have been for 50 years.
All I ask is for you to seek a fine Jewelry
Third party so I don’t have to use Etsy
Or Ebay for my supplies and metals.
RIght now you mostly have items that serve the home craft Jewelry people.
Thank you for what to can do!
Pjxxxx @gmail.com
Amazon’s drivers in the Cleveland, OH area have within a 2 month period failed to make deliveries to me on the date they were expected, 5 times at this point. On 3 of those occasions, they were within a block of my delivery address and returned to the center instead of making the deliveries. I know that in the over-all aspect of things, that my purchases of $5089.66 (not including shipping/other) in the past 2.5 months is not a major amount, but on a singular person ordering only for themself, not gifts or otherwise, it’s a substantial amount. There has to be accountability and a better way of ensuring that customer expectations are met. I cannot in good faith continue to order from a company whose drivers are consistent in their failure to provide appropriate service. Losing one customer may not seem to be an issue, but if a company continues to alienate their clientele then those one person at a time drops will eventually affect the fiscal side of business. I am not asking for anything other than some kind of action be taken to correct these issues with delivery/the delivery process.
My wife and I went into your Amazon store at Washington Square, Mall in Beaverton Oregon I was checking out your exercise Nordic treadmill. She came along and yelled at me for getting on your treadmill saying that I could not do it because of Covid. I said where is your signage that says you cannot do that you should have this ribbon off. She was rude as hell I’m considering canceling my Amazon prime account over it. I’ve been a loyal customer buying thousands of dollars worth of your merchandise. I’m gonna go back to brick and mortar buying . Lately your products have been nothing but junk anyways having to return them back they don’t work. Now this is the icing on the cake. Jeff Bezos can join Mark Zuckerberg when his business comes crashing down.
I have had items I ordered on an amazon site erased on my Amazon account as if there was no record I bought items there. I worked in ft Payne at one time in the children’s place distribution center and brandy venable the operations manager there is related to my ex wifes family and they have threatened me. I have seen Birmingham police following amazon vans around.
I bought a queen size mattress and box spring a plush extra thick pillow top mattress medium frem in a box had no box spring I kept my very thin box spring payed and I’m disabled trying to get a mattress for back pain and pressure realeaf then I hafta buy a thicker mattress pad that is bulxe it’s on my daughter account
I ordered a part thru Amazon because of date I would receive my part, the day I was suppose to get part I receive a email saying it had not been mailed yet now waiting four days I am mad I want a phones call. 904-753-xxxx
The delivery person threw our package out the car window and left it laying in the middle of our drive.
Trying to get information regarding my prime account. Have been hung up on twice. Not happy!
There was a person that was working delivering packages from Amazon I pulled up to the turn and park in my driveway he was blocking my driveway I asked him nicely why he was blocking my driveway he said he didn’t care what I was talking about he called me a b i t c h tell me to shut up and that he was going to park there when he had to deliver packages over here I feel like he doesn’t not need a job being disrespectful my name is Annette Washington my address is 1776 Salem Woods Drive SE Unit B Conyers Georgia 30013 he delivered the package to my neighbor Unit A and also a package across the street I asked him not to block my driveway he got smart and called me all out of my name he does not need a job being disrespectful we are paying you guys to deliver to us you can reach me at 720 329 xxx.
My name is Louis gibson fletcher ,I need someone to get back to me from corporate who audits addresses ,I have my emarld card HRBlock statement ,my card was charged more than one time by a amazon customer service while placing orders ,we have not received all the products,it was last yearo8-16-2021 ,08,212021,,08,24,,2021 and that year my number is 530 559 xxxx
Hi my name is mayra Hernandez I’ve been ordering for years and I’ve noticed that your drivers are not ringing the door bells just throwing the packages in front of buildings and they are being stolen today my package got stolen I’m in Massachusetts can you please contact that facility and have them speak to there workers to be more responsible and ring door bell I’m disabled so I can’t go to there drop off location please not only I am unhappy but Amazon is losing money with all these items going missing
Advise if Amazon will offer @ low or no fee for veterans/caregivers and retirees?
It would be nice to actually get 2 day shipping like the membership was supposed to provide. I absolutely do not want to pay for a membership that isn’t meeting expectations. It really was the only service I actually used.
Hi I’m a customer with Amazon and I am having problems With my orders I placed recently and I’ve been told I can’t get a refund or replreplacement even after I did a police report tube had these problems before in the past and I need help immediately
I was shocked to see that Amazon sells items that contain real fur. Trapping, caging, and killing animals simply for their fur is barbaric and cruel and should no longer exist. Several countries have banned fur farms. I will buy as little as possible via Amazon until they stop the practice of selling real fur items. It’s despicable. – LInda Frantz, Seattle, WA
I ordered a plant that arrived dead. Before ordering I checked the return policy and it could be exchanged and now I’m trying to do that and the site does not allow for that
I am eliminating as much purchasing from Amazon as possible because of your lengthy shipment timelines and faulty account charging policies. (As many as 5 charges prior to actual shipment!) Membership fees go up while service goes down. Walmart+ will serve me better. Perhaps concentrating more on the business and less on space travel would serve us lowly customers better.
Dear Sir or Madam,
On 26th I had ordered for Quick Heal Antivirus Pro – 1PC for 3yrs. Cost of Rs. 1117/- was also paid through UPI.
My fault was that I did not check the Maid ID for I had logged from a different laptop. The delivery has gone to wrong mail which probably is not existing ([email protected]). Spoke to you customer service no. 1800 300 9009 where a lady by name Palavvi attended the complaint. But to my dismay she says that the Key has been delivered to the ID mentioned in the bracket.
If it had been delivered then the reciever can be tracked OR it must have indicated that none had received.
Therefore, find a solution to my grieviance.
I purchased 3 items that were delivered to a other property. They sent replacements. Then notified me I had until a certain date to return the items or I would be charged. I was already charged the first time the items shipped. I called a 2nd time and thought I got it straight out. Then I received emails saying they were take said amount. I check by account and it was deducted as the email stated. Then I am told that it takes 3 to 5 business days to get my money back. Customer service really dropped the ball. Now I have another item says delivered and I didn’t receive it.
I ordered dryers from Amazon and the dryers are faulty. The company DIR Salon Furniture is giving me the run around. It’s only been 4months since I had the dryers and I have had problems ever since. I have sent a dryer to be fixed and they sent me another broken dryer. N today another dryer went out and they want me to ship it to them to fix but will I get another faulty dryer like the last time? I don’t have time for this I’m running a business and I’m losing money with this back and forth. I need help. I’m also still waiting For this company to send a return shipping label and I haven’t seen yet. This is in sane. Amazon denied my first claim because the company responded back to me but the company keeps sending faulty dryers. They refund one dryer I don’t want the other ones either. New dryers should not malfunction after using for just 4 months.
I am leaving Amazon Prime after years of participation because of your lengthy shipment timelines and faulty account charging policies. Walmart+ will serve me better. Too bad so sad…
I’m A Former Employee For Your Business. I First Worked There Back In 2019 But I Reapplied To Work There Again Back In August Of 2021. My Start Date Was 08/5/2021 And All My Addressed And Numbers We’re Fully Updated Before I Started Working Which Was 08/2/2021. My First Paycheck Was Supposed To Have Been Sent To Me 08/13/2021 But I Never Received My Check Because They Sent It To An Old Address From 2019 Although My New Address Was Updated Long Before I Started Working. Moral Of The Story Is Sir It’s January 26th And I’ve Still Yet To Receive That Paycheck. I’ve Been Going Through The Up And Down With Your Business About My Paycheck And It’s Clear They Don’t Want To Give It To Me. I’ve Filled Out Affidavits Multiple Times, I’ve Called ERC Multiple Times, And I’ve Also Been Back And Forth To The Warehouse In Opa-locka Multiple Times. It’s Been 5 Months Of No Updates, And Still No Money. I Was Promised My Money Tomorrow 01/27/2022 But Now They Are Telling Me I Have To Wait Another 120 Days Although That Was Never Told To Me Before .
Help!!!! I have contacted headquarters about fraud on my amazon account and have received no response. A representative from amazon told me I had been hacked and I needed to assist him in fixing the source. I called to get a problem fixed with my new Amazon Firestick setup. I now have $300.00 in Gift cards charged to my account. Please help me fix this problem now! contact me asap.
Is it all right for your drivers to speed through school zones and cut off drivers? It happen to me on 24 January 2022, at approximately 1157 hrs, on 99w in the City of McMinnville, Or. I was going 20 MPH in a posted school zone when your drive when around going at greatly than 30 MPH. Then she quickly swerved backed into my lane causing my collision avoidance to go off [means she was within 5ft of my front bumper]. The Amazon vehicle license Plate is 826MRV – Oregon. I understand that 90% of people don’t slow down in a school zone, put do.
Where is my stuff? A month? Really? I want my money back! If I knew this was going to take this long I would have never ordered this. I don’t need to hear any excuses. Thankyou
I am not receiving my deliveries. They are being delivered to the wrong address
Lost my license at DFW7 Westport parkway Fort Worth Texas.Someone turned in to security, Security desk turned it in to HR, when I checked with HR they checked in their office and said they did not have it. When I asked who I can speak to about finding my license or where it ended up I got hit with deadend answers if it’s not here we don’t have it. My concern is if it was turned into security and security has it logged in how is that no one knows in HR where it’s at. That raises a lot of red flags and concerns for me as an employee of Amazon. Security was very helpful in trying to find my license and showing me that it was logged in.
Mu order placed fortwo items on 15-1-22 has been rejected by amazon but no refund has been made to me so far
Delivery policy should be that drivers leave a package AT THE DOOR and not at the edge of the porch where thieves can easily spot them. Often they leave a package at the middle of the step instead of at my door. Also I would appreciate it if the delivery person would take one second to knock or ring the doorbell so I know something is out there. Porch thieves are everywhere, so please give us a bit of help. make it policy to ring/knock and not leave packages 6 feet from the door. Thank you.
I’m. A worker for ABM at amazon wearhouse in vacaville ca feel been treated unfairly by front security guard. Jan 11 and 12 when going in for work , on 11th gave me a vendor badge I attempted too go through gate with it it wouldn’t let me in I told him , he just took from me and walked back too his station sT down. I couldn’t communicate him at all he won’t speak too me . Tonight I tried coming in he ignored me completely while trying
Your company id is being used to scam people that trust your name they got me for 7,500 and they got my information from your company i know because i have only ordered from you 1 time I thought maybe someone might care to know because I doubt i will use your company again
Since Amazon has taken up delivering product themselves, we have encountered quite a few delivery problems. Product continues to be delivered to the wrong address. It appears that the “New” Amazon delivery drivers are not very competent. The answers we have been getting from Customer Service have not helped. Even though we have received notification that deliveries were made, when we contacted Customer Service we were told “Check around your home, maybe it was placed somewhere where you can’t see it”, “Check with your neighbors to see if they got it”, “Give it a couple of more days, it may show up”, etc. Certainly very poor performance and not very exemplary of a major international corporation. During my career(I’m retired now) I was employed by a manufacturer of parts that were supplied to the Aero-Space industry and if we were not 99.9% complaint, we were not considered a preferred supplier. Sure glad Amazon doesn’t make anything that goes into any aircraft.
I would like to appeal my termination when they asked what happens they said that’s not what you had on file and when they took my report they didn’t show me what they wrote
Why is your company lying to your customer’s, I ordered a item for next day delivery and now I can’t get it for another two or more day’s! And you say that your company care’s about the consumer’s? All I can see is White Collar Crime
I have been working for DSP’S that are not taking Federal taxes out of my paychecks. Also telling Is as Employees to lie about Issues with their Vehicles that are being operated for the Work Day!
To do a review of agent I’m told not to hang up but the agent won’t hang up so I can leave a review this is the second time this has happened.
I pay my account in full my credit is suppose to be 500 dollars but after the payment it is 499dollars why?
I bought and paid in Full arnotts air ride suspension for my Harley Davidson Softail Deluxe 2008 u guys took the money then put my account on hold it’s been over two weeks and no refund gift card or item . And account still on hold what gives who do I report this too .
Whoever your new driver is he/she needs to be notified immediately! Do drivers bother to read delivery instructions? Cause if they did this would not be happening. Delivering our package to the neighbors home once is a mistake; twice is annoying but three, four times now is extremely aggravating, frustrating & ridiculous! We have never had a problem till now. We’ve left messages, called customer service and keep letting Amazon know we’re having a problem threw the delivery service rating … We’ve put in thumbs down…delivered to wrong address; yet nothing. Please fix this issue or I’ll be forced to shop elsewhere which would be an inconvenience cause we shop every other day but I won’t need to deal with this nonsense or reach customer service who acts like they’ll take care of it and obviously doesn’t do anything about it! PLEASE, CONTACT YOUR DRIVER, they need to know there’s a problem! Correct this issue asap…. cause we won’t be held responsible for packages we don’t get and/or end up missing.
Amazon is now falsely accusing their customers of wrongdoing in their reviews, and taking actions against the customers based on Amazon’s false allegations! But there is no way for the innocent customers to receive justice: Amazon takes the actions against the customer by removing all of their reviews they ever wrote, and blocks their ability to ever write any again, based on Amazon’s false accusation! There is no trial, no jury, no judge, no attorney, just amazon again behaving badly.
Here are two of my reviews that Amazon claimed were not according to their guidelines: There are at least 7 other 5 star reviews I left for products that worked very well. But Amazon claims that my reviews are not according to their guidelines. A false accusation, b/cI have never done such a thing.
1. How do I know if someone is hacking into my account and altering my reviews? 2. How do I know if someone who works at Amazon is discriminating against me, by falsely accusing me, and causing all of this trouble when I have done nothing wrong?
Here are 2 reviews I wrote which they say is against their guidelines: 1. best tacks for wall hanging “I am so glad I bought these, they are perfect for hanging things like tapestry or wall hangings to the wall, they go in so much easier than regular tacks, and come out much more easily. They are really sturdy, and the gold is decorative. I flattened I don’t know how…many tacks trying to use regular tacks but these worked so much better.” 2. Review for a table runner: “beautiful color and nice fabric just sewn wrong This table runner has a beautiful color and a nice sturdy burlap fabric that is hard to find. It would be great, except it is not sewn right on the seams, so you cannot iron it out properly, and it will not lay right. Sad b/c it is hard to find such nice colors…”
3. Here is my review for Amazon which I am posting so people can be forewarned about how they might treat their customers:
I was a long time customer of Amazon, and Prime, and was happy with the service until… 1. I had someone hacking into my Amazon private wish list and making comments on the items I had placed on the wish list, like “has 1 needs 2” if I placed an item on my wish list that I had already purchased from Amazon b/c I liked it and it worked well and I wanted to remember it for future use. This went on unabated so I closed my account and opened a new one and it began happening again, no amount of speaking to customer service did any good. If an Amazon employee that works in their online services hates you, I guess they can harass you and make your online shopping experience more difficult. But if an outsider is hacking in, then Amazon does basically nothing to address the problem. I do not share my account info with anyone and have had these problems for years, it never being resolved by Amazon, otherwise shopping, shipping and returns etc. worked fine. 2. Next thing, I have been a good customer for years and write reviews, and do not disobey the guidelines, but lately due to a glitch in their review system, or someone hacking in, or possibly an enemy working at Amazon that I am unaware of, they sent me a notice my reviews are no longer accepted, and I had just written 6 or 7 five star reviews for sellers whose products worked very well. So I wrote to the sellers individually to explain the problem and expressed my dismay as to why a seller should be deprived of a good review of their product, b/c Amazon is discriminating against their customers or unable to keep their system safe from hacking. Someone could have hacked into the system and rewrote my reviews so they would be rejected, the whole system could be screwed up, or just an enemy behind Amazon’s doors. I did notice that after Amazon got new owners the whole reviews system seemed screwed up online, with wrong product descriptions, reviews for several different items listed under 1 item, reviews just disappearing, etc., and you could not count on it for good reviews any longer, so that must be it. Watch out if they reject your reviews even if you follow the guidelines and are giving good reviews, b/c Amazon is screwed up in that area somehow.
I’ve been trying to get ORDER # 113-2844138-4656268 delivered for the last month. All I get is excuses from Customer Service. I need to talk to somebody that can get this item delivered. You were paid, why won’t you deliver it?
Hello
I have a complaint about the drives that are delivering packages to my neighborhood never drives in their driveway whom the package is for, but drives in my driveway when I never have deliveries. The drives have no respect for my property. I have now place blocks to stop them from turning on my property. This is inconvenient to me. I would like that same respect as well.
I need some one to reach out to me and all the drives
Cindyxxxxx @yahoo.com
xxxxx 67th n ct Loaxhatchee
Fl. 33470
My name is Osvaldo Vazquez DelMercado, I had accident on 12-22-21 at 0515 , I accidentally went under a conveyor belt and my wave fall backwards my manager asked if I was alright , I told them I was alright and I was worried about the damages and about losing my license, than safety arrived also asked if I was alright and told I was ,safety took me and my spotter to amcare had me write a report about my accident. Safety told me to wait for a while ,than I went back to amcare I was able to go home, On 12-27-21, at midnight HR called me into their office they told me sit in a chair, they told me that had to let me go because of my accident, I wasn’t even asked about a second option, I also wanted to give a thanks to Amazon for giving me a chance to make a difference at lax9 I was working in jamming department, all I’m asking is if I can get second opportunity, HR NEVER ASKED ME ABOUT A SECOND OPTION, I LOVE MY JOB THIS THE BEST JOB I’VE HAD AN YEARS, I PRAY TO GOD THAT I GET A SECOND OPPORTUNITY.
Yes they really don’t explain anything at all when you get hurt at work what your supposed to do. And they don’t tell you they have a flex program as well. You need better people that do the job correctly.
An email I received r/t a complaint, a driver who won’t put the item on a outdoor table. Response is from a supervisor
I am disabled
Amazon
Your Account Amazon.com
Message From Customer Service
Hello,
Thank you contacting Amazon Escalations Team. My name is Amber and I am a logistic supervisor. It was a pleasure assisting you today! I hope I was able to answer and assist in any questions you had today.
I understand your frustrated that the driver did not follow instructions however when you add delivery instructions at checkout it does specifically state that they are there to help drivers deliver your package, however we may not always be able to adhere to them.
Delivery instructions are a preference not a guarantee, our drivers are not required to follow those instructions.
Since March 2020, Amazon has been following the safety guidelines closely which has lead to several new precaution steps taken for the safety of our customers and drivers, which includes that the drivers are not allow to touch any personal property of a customer, that includes ringing the door bell, knocking, or opening and closing any kinds of gates/doors/designated delivery boxes that require touch to operate, and entering the back part of customers home(including back doors).
If these instructions are needed for this address, and they are not being followed, we advise that you take advantage of our Free Amazon lockers or have deliveries to an alternate address.
I am sorry that we cannot offer a free prime membership for you due to this issue. We have already submitted your feedback on the driver throwing your package however we cannot promise that deliveries will be placed on your bench or tables, as it is not a requirement that drivers follow customers specific instructions listed on account as they might directly conflict with their polices.
If there was anything I missed, forgot to mention or something I could still assist you with please feel free to contact us back anytime! If you have any questions, please contact Customer Service through this link: amazon.com/contact-us or by emailing us at amazon-delivery @amazon.com.
At Amazon, your words are always appreciated and there is someone more than willing and happy to help!
You have a great rest of your day, and thank you for being an valued customer!
We’d appreciate your feedback. Please use the buttons below to vote about your experience today.
Best regards,
Amber S
Amazon.com
I work at an apartment complex:
1801 Gibson Blvd SE Albuquerque NM 87106
Your drivers are leaving stacks of orders in front of our buildings instead of delivering to the actual customers. These are stacks of packages that are all going to different buildings being left outside one unit or one building. We constantly have residents trying to find their package and it could be anywhere in the complex because your drivers can not be bothered to do their actual job.
My account has been can promised in tampered with for over 30 days customer services failed to follow through with resolving the issues on my account as my personal banking information also has bank and promised and I’ve used your service for over a year faithfully a lot of money spent I’ve relied on your services and now I’ve had complications with any resolution or accountability on your guises end to resolve if you could please handle in the most appropriate matter is time is of the essence you have my account on hold with my banking information to be tampered with inside my account sustaining me from getting in and taking it out or re-opening a new it
Made an account. With Amazon and they up and close account
I am attempting to reach the individual responsible for investment in new Logistic centers overseas. To support four nations.
Since Amazon wants to support China I will let my subscription run out and differently not renew shame on Amazon will shop elsewhere
Hi
I was hired for a driver position.. signed a contract and passed all the background checks.
I never got and there was no reason not to hire me. This was to be some money for Christmas. But nobody called me.
Rick Duchesne
Duchesnxxxxx @gmail.com is the email for training..
I have been getting the run around about the gift card for $40.00. plus dollars in exchange for the two Amazon Men’s V-Neck Sweaters I returned. I now wish to order the Produce Iced Dip-on-ice stainless steel Serving Bowl 22oz. $23.47 on my gift card, which no one but one representative was able to find that information this morning on my account or whatever… every one else has been totally unable to help me in anyway what so-ever. If I need to pursue further council in this matter i certainly will be. Either you owe me those men’s Sweaters back or the the full cost I paid for them. I will need to hear back from you ASAP. Thank you, Debra Duncan-Shrawder.( P.S. I have been very patient and understanding up to this point, but my patience are running thin.)
You built a new Amazon building in Oak Hills California I like to know what you did with all the Joshua trees I hope you replanted them it’s against the law the law to tear them down we are losing them. They are slowly dying anyways but it’s against the law to tear them down and to replant them you have to replant them a certain way concern concern residents I actually live right across the street and watch you build it. I would like for you to give me an update what you did with the trees or I will report it to the news the local news I don’t think customers will like that
I purchased 2 bench cushions that I returned coz they didn’t fit my benches. Unfortunately, the return location sent an incorrect item for 1 I have been re-charged for the 1 item and despite many communication back and forth, I have been told that unless I show them return receipt, I cannot be refunded. I told them that I don’t have the return receipt; must have discarded it after they initially refunded me for the 2 items. I cannot believe a huge organization like Amazon doesn’t have a team dedicated to investigating issues like; nor can I believe that I am the 1st customer this has happened to.
12/14/2021
Elizabeth Adler
3737 Landings Drive
Fort Collins, CO 80525
Dear Amazon,
I am writing because I am extremely disappointed in your response to my loyalty and good customer conduct over a period of years. I have held the Amazon Prime Rewards Visa
for approximately three years, always paid my bill on time and always paid more than the minimum. As a reward, in November, I was notified that Amazon decreased my limit from $6,000 to $2,000 because of a drop in my credit score. Apparently my other credit holders feel differently because they just very recently voluntarily raised my credit limit with their companies. I have three adult children and three other adults who use my account to order products who will not be using Amazon after I close my account. The gentleman whom I spoke to on the phone offered to reapply for me, which would generate a hard inquiry and reflect badly on my credit as did the unexpected decrease from Amazon. He also acknowledged that Amazon would not care if I closed my account. His response and Amazon’s behavior reinforces the many negative comments that I hear from others and confirms that this company endorses poor business practices.
4127 4002 xxxx xxxx
Elizabeth Adler
School Psychologist
I see the problem starts with cooperate. I’ve called the office and can’t reach a sole, on Monday at 9:00am. This is not acceptable. There’s no wonder your customer service departments can’t get it right!
Was told I was gonna be paid on Friday the 10th, (via) cash app the card on file then when I don’t receive it, I begin to call, they finally give my call to a Supervisor, they begin to question me as to find out if I did the 10 hours, 1:20 am- 11:50am. After having me go into detail as to what I did at the facility that name he learned that I was there told me 24/48 hours it’s 55 hours later and still telling me this/ that, escalated number given is 37451139. I don’t call this escalated it’s been a night mare trying to get paid for one day, wow not a good look AMAZON, totally pissed, needed that money, had a three day notice on Friday, stated that as well still no pay.
Another day wasted waiting on a shipment Amazon said would be delivered and the shipment was never shipped. I will find another source, and your customer service has to ask me for the information on the order. Great tech Scott Grady
this message is to Jeffrey Bezos, CEO Or Jeffrey Blackburn Senior Vice President, Hi my name is Donna De Faria My account email address is lixxxx @yahoo.com, my billing info is 103 Hanover Street Providence R.I. 02907, Tel# 401-208-4621, my account was place on hold just 1 day after i created a amazon account, i bought 4 amazon gift cards 3 $100 cards and 1 $50 card and because my husband was buying 4 gift cards they scanned his licsenses, i redeemed them on to my account… let it alone until the watch i wanted was at a lower price.. like about 6 or 7 hours, then saw watch at a pric i liked , placed my order everything was going smooth, then the outage happened after when it was fixed i went to sign in and saw my account was temp. on hold, i sent copy of reciept and all 4 gift cards and and thinking because cvs scanned my husband’s liscenses , i put his info instead, but i think that was my misstake, please help
Sincerely Donna De Faria
There is a employee that works at Burlington nj for acy2 that is trying to find ways to rob the other co workers
I was expecting a package to be delivered to my apartment on 12/7/2021. A package was left in the vestibule of my apartment and appeared to be mine however there was no name or address printed on the package. I did not open it because for all I knew it could have been for someone else. I tried contacting customer service to comain and the person I was chatting with did not appear to know what she was doing and caused more frustration. I was not trying to get a replacement order but merely bring to attention the lack problem I observed and lack of attention to detail. I am sure that the package was just scanned to see the address and just left. What I don’t understand is how someone can leave a package with no name or address printed on it. I picked up the package the next day, opened it and luckily it was mine.
Hi I work for a 3rd party Amazon delivery service. When I took the job I was promised a sign on bonus. I was told that after 30 days I would get half and after 60 days the other half. It is time for me to receive my first half in time for Christmas. This was my only “extra” funds for Christmas. However my hr department is not telling us we aren’t receiving these funds til 2023. Why is this a thing? We were promised something If we do our jobs. How is it that I’m doing my part but my company cannot get the approval from Amazon to give us these funds?
Hey,
We had a run in with one of your drivers that tried leaving all packages at front door of leasing office when they have apartment numbers. We had told her that this isn’t first time she has tried this and they are supposed to go to residents doors and she said okay and ended up putting them down in the parking lot where anyone on the main road or anywhere could take them. This is the second time this has happened and I do wish something to be done as all our residents are furious with amazon. Me being a resident on property as well I do not like fact of something we spent hard earned money on sitting in a parking lot because someone was too lazy to bring to residents doors. Please let me know how we can resolve this issue.
Best Regards,
Lauren Wilson
The Fairways at Jennings Mill l Leasing Consultant
xxx Jennings Mill Pkwy. l Athens, GA 30606
p. 706.552.xxxx l f. 706.552.0566
ecigroups.com
My subscription of 2 cases Watermelon Monster, (114-7148013-7811419) was cancelled due to no inventory. Fine. I cancelled my subscription straight out, as i had to purchase elsewhere. YOU then sent the CANCELLED order to me with NO NOTICE. I need to be reimbursed for the product I was sent by YOU at your mistake. The fact the computer notifications and shipping department do not coordinate is NOT my problem.
Hi, my name is Danashca Maxis I worked at Amazon in Florida at opa locka MIA1 and they fired me without right to defend, I was a employee in grade 1 that’s mean I’m learning I can make mistakes but the vid fired me in my first one.
I’m waiting if I can be defending somewhere.
I want get vans can u help me the world takes advantage of me I need my own life for family my brother makes carwashes my other brother has junkyards my bosses all mechanic shops all over her over on me Allah listens to me very scary Sandy’s title waves volcanoes storms Im starting all over when I was in jersey city seven years ago I was man with van before Uber lift came out can u start me off again
Your drivers are stupid and illiterate. The never read addresses properly band have misdelivered to our apartment complex numerous times. Fire them.
Hello!
I have ordered new graphics card on Amazon. The package I received contained a completely different graphics card, on top of that it had signs of usage with dust on the fans and scratches on the frame. The mailing box was sealed without any signs of being opened, however the box of the graphics card itself came without any safety wrap or seals. After that I have left a review of the product on Amazon and attached photos of the used graphics card. Then I contacted customer service and followed their instructions. They told me to send the graphics card back to Amazon. Upon receiving the graphics card I was told that I won’t get the money back because it was a different card. However, I don’t have another card, I returned the only card sent to me by Amazon. I was refused a refund and the card I’ve returned was disposed.
Our family are regular customers at Amazon. Out of all the purchases we haven’t returned anything except this graphics card.
No money, no graphics card
No money, no graphics card
I have ordered new graphics card on Amazon. The package I received contained a completely different graphics card, on top of that it had signs of usage with dust on the fans and scratches on the frame. I contacted customer service and followed their instructions. They told me to send the graphics card back to Amazon. Upon receiving the graphics card I was told that I won’t get the money back because it was a different card. However, I don’t have another card, I returned the only card sent to me by Amazon. I was refused a refund and the card I’ve returned was disposed.
I’m deeply disappointed that Amazon has dishonest and careless employees who are committing fraud by switching packages. I stop ordering from you again.
I have been contacting customer care 3 times a month for my refund.. Its been 3 months i havent got my refund. While i contacting customer care there dropping my connection. I dont know why amazon taking 3 months for refunding my money.. This is really bad.
Hello!
I have ordered new graphics card on Amazon. The package I received contained a completely different graphics card, on top of that it had signs of usage with dust on the fans and scratches on the frame. The mailing box was sealed without any signs of being opened, however the box of the graphics card itself came without any safety wrap or seals. After that I have left a review of the product on Amazon and attached photos of the used graphics card. Then I contacted customer service and followed their instructions. They told me to send the graphics card back to Amazon. Upon receiving the graphics card I was told that I won’t get the money back because it was a different card. However, I don’t have another card, I returned the only card sent to me by Amazon. I was refused a refund and the card I’ve returned was disposed.
Our family are regular customers at Amazon. Out of all the purchases we haven’t returned anything except this graphics card. No money, no graphics card
Hello,
I’m a faithful Amazon customer and I was disappointed by a third party purchase that was wrongly done. I purchase a product before it was shipped and could not cancel it or even select another payment method. My first payment method was declined where seller indicated I could pay with Amazon credit card account I already have in6 months installments. $12.30 which I cannnot see why it was cancelled but customer service rep checked with his supervisor and was told it was shipped already so I can return it when it arrives which will cost me bc it is being shipped FED EX. The seller would not allow me to cancel when I tried and hurry up and put item in shipping before I could cancel and I tried explaining to customer service to no avail. I even wanted to cancel my membership but no one cared just said I can return it. Sad, Amazon does not stand behind faithful customers who buy items from them weekly all the time and have given Amazon great reviews with family and friends. One of many Loyal Customers Charmaine Taylor
Please stop using my driveway as a turnaround- your drivers can drive seen on my security system
I have orders water slide decal paper from Printer Jack Store, I received a empty package. I do not know how to get in touch with the store itself. I am still in need of the item. I have order a different brand and received it. How can I get a refund ?
well i have a old email address so i cant get an application done in the system the system keeps saying that my info is under different ss no# or national id no#
I work at PDX9 and they have chosen to train lower-ranking employees over high-ranking employees. I have worked here for two years and have always put 110 % into my job and they won’t allow me to train as a Process Guide and are training someone else who has only been there 10 months, he is stow trained and they allow him to say No when asked to go to stow. there is much favoritism happening and the top employees are being ignored when it comes to advancment and training.
I received a delivery last night the driver backed up onto the lawn and was stuck temporarily leaving ruts in the yard
I was charged for Amazon prime in both Amazon.com and Amazon.ca. I asked for a refund and customer service only refunded one. I tried to contact customer service again to rectify this and got the run around. Also spoke to one of the leadership team and he was dismissive. I will be canceling all prime memberships and go out of my way to shop anywhere else. Goodbye!
There is a problem with Amazon delivery service, make purchases and product not being delivered. They say it was delivered and never is. They are suppose to give picture of location of package and do not provide it, I constantly am on the phone with amazon and they never correct the problem, apparently someone is getting my purchases and it sure is not me. When you call amazon they donnot investigate the problem ever. Someone needs to get to the bottim of this.
Why cannot get a card delivered. Amazon delivers every day
I received an email from “Amazon.com” and they listed the “From” Amazon ([email protected]). The only part I can understand is the “fleece” part. The email told me I may be a winner in your iPhone 13 competition. They list their address as 928 S Dixie Hwy, Unit #403, Lantana, FL 33472. I have gone on Google Earth and can find no information related to Amazon. I then went on my maps program and can not find any information there. I wanted to send this email to Amazon but can’t find an email address for Amazon. I have printed this email in case you are interested in seeing it. I did not and will not click on any part of this email. I looked for a “spoof” email address like I use with ebay and PayPal when I get suspicious looking emails for either of those companies that I do a lot of business with.
When ordering from Puerto Rico USA your site always indicates “not available at this time” but if you immediately change the shipping address to a USA mainland address the items are available. This is a very deceitful corporate behavior and is SHAMEFUL. Amazon should simply tell the truth and say “we do not ship to Puerto Rico”.
I never received my package. I think your driver stole it.
5:20 pm… Thursday, Sept 30, in a very quiet Sr. Housing development; and I am in bed, very ill. The base on his stereo can still be heard! I have a headache and fever. 20 something year old punk with curly black hair (and his head covered ) is blaring his radio as he delivers. The disrespect is EXPECTED of his generation. This individual, delivering on Paint Creek in Beaumont, Ca at 5:20 pm in an Amazon van, needs a new job and needs to stay the ef out of Highland Springs. He also needs to apologize to ALL residents live. Your “corporate” apology means NOTHING!
Bought 2 items on 8/2/2021, it’s over 2 months now, not yet shipped nor delivered. I’m upset.
I jus send complain this is the numer from one of your online employee in Texas call me not so nice names he actually call me so rude 806,394.xxxx
I had a customer service employee call me cursing at me calling me names from a Texas number that’s so scary am having anxiety feel not safe he was really upset and rude omg unbelievable I have prove he call me back I had to call back I was so shock and how he call me these names
A Amazon is harassing me and not giving my refund. Relentless phone calls, emails sent, now Abraham tells me it will take another 48 hours to investigate. So upset!!! They picked it up!!! This is how you treat a longtime prime member???
I have been a Prime member for a long time. In the last couple of weeks I have had multiple packages be late. I pay for Prime service but feel like its not worth it anymore. If items are constantly late I may as well discontinue Prime. Something in the organization is changing because it used to be exceptional.
I applied for position WHS in Albuquerque NM, how long does it take to respond?
i recently signed up for amazon & amazon prime, my little girl and i are staying in a hotel due to the floods we just had downriver michigan and our insurance is fixing our basement ANYWAY. my daughter is bored and recently has gotten into coloring and wanted to get better things then store bought i am a single mother and heard amazon had great deals and was such a good compamy, well! they sent the first package and i guess it was delivered we stay in a motel and instead of the driver knocking he left it infront of our door and my stuff was stolen, but the representive was nice and offered a refund but i told her to go ahead and just leave it on my amazon account so she put it on my gift card ballance , the same night i placed 3 more orders 3 coloring books maybe 4 a set of penicils and was ordering my husband a book n sent to the jail hes in, payment went thru no problem they locked my account and wanted bank statments i am with cashapp a prepaid banking appn I SENT THEM MY ID MY CARD SHOWING THE NUMBERS AND ANY AND ALL DOCUMENTS I could witch i belive was more then enough 4 days ago they said someone would get back to me in 24hrs i havent heard from anyone and havent gotton my packages, or my money back on my card, i would like my packages but if they are gonna not send them i need my money refunded back to my card including the refund i asked them to just put on the amazon account bc we were gonna spend anyway even tho already had a bad experince the driver just left my packages out didnt even knock! im a single mom and im broke something needs to be done now,
I’m trying to get service on my refrigerator but I can’t get a service man as they say in my area. Need assistance.
Amazon Complaint! I purchased a 2021 ASUS TUF F15 Laptop valued at $1,517.88. My experience after the sale has been extremely bad. The laptop was damaged and getting my refund is impossible. 5 calls and 4 emails later still waiting for my refund. 7days so far. I was told due to a high ticket item, this is the reason for my experience.
We are a active Amazon user but are very disappointed and embarrassed with the last two gifts we purchased for friends and had delivered to their homes as thank you gifts. We purchased a Bose speaker and just yesterday a dice game was delivered Both gifts were used and damaged. We return the speaker and purchased a new one directly from Bose factory. Amazon agent told us the discard the dice game and would give us credit. Issues were resolved but difficult getting our refund on speaker You need to improve vetting of your third party sellers
It has been 2 years since I published my poetry book aveux de Simon Pierre Michel I never received any money I can tell the fun goes to someone else.i found out that so many others
Are published my poetry book into order languages since I only published it in french with amazon only .i will Like if someone can contact me so that I will not have take any one wrongly to Court my number is 845290xxxx
Email jacques0xxxx @gmail.com
Hi there
I would like to know why Amazon
Would rather pay out money to the
Customer instead of making the
Drivers look at apt number so the customer can get their package ?
I wish to make a complaint about making deliveries to an Amazon warehouse. I am acting on behalf of a truck driver.
I had ordered a cat tree from Yaheetech and I have wrote to them. I have not recieved my item and I filed a lost package claim with UPS and they said they are waiting for you to respond back to them about this item. I am not happy about this because this is not the only item I have not recieved either.
My account has been hacked 3x times Somehow they beat the 2 step verification 3x times. This has been reported to cust serv AND I received emails stating that the fraud investigators would be in contact within 24 hours HAS NOT HAPPENED.
the ONLY way the OTP can be beaten is: someone has access to the Amazon servers and are able to beat the OTP:
Cell Port Hadlock WA 636542xxxx
I want to know where my money is going and who gave you permission to take it call me immediately
NB623 only worn approximately 2weeks…stitching is coming apart on both toes…. I purchase only NB 623 sneakers, go through 3 to 4 pair annually, however, if they fall apart this easily and quickly, I WILL STOP BUYING AND LOOK AT ANOTHER BRAND!
ur driver gave my packages worth 240 to some random perso in my appartment parking lot i have vedio footage a police report and text messages from the driver admitting he did that and he nevereven attempted to walk up to my puorch its been6 days of back and fourth with ur office ansd im at my wits end this is wrong in every way and i need someone to reach out to me my car is not running because of this my sons special needs and im stuck at my home because of all this i was told not to worrrie that id be refunded and its been nothing but lie after lie theey said they called the police department they did not the officer told me it is 1000 percent on amazon to refund me that no theft occured because ur driver willingly handed the packages over witch he admitted here are the detils for the officers number 812-914-xxxx
I am getting fraud calls telling me I bought cell from Amazon.I do not have account with you.Remove my name from your lists
I’m trying to submit my application for Shepersville,Ky and distribution center in Louisville,Ky and the website is not letting me. What do I do?
Im an employee whom was injured on job the job site terminated me with docter documentation while on medical leave my site Hr or any one from disability service well response to my calls are request to address the issue on a higher level there is a source of appeal during these type of situations but not given the option. Plus not covering non of my expenses while on leave not even a get well card from site FTW7.
Would like to speek to a product and. Distibution manager. My Name is Janina Cash. It’s very important
I’m collecting footage of Amazon drivers who still feel the need to block me in my driveway.
There was an issue few months ago with the same madness. I will start putting it out on the internet with the recorded conversations with district manager and the so called promise of corrections. I don’t feel safe when an Amazon driver parks across my driveway. All from previous threatening action of your agent. This is not recourse
Repeat action of drivers blocking the driveway for neighbors delivery.
Last time I confronted the driver, My life was threatened.
Good evening,
I’m hopefully writing this to help my son Anthony Waddington with a job application he signed up for today in south Jersey. Anthony worked at True Religion in cherry hill mall for almost three years, quickly rising to assist manager. The pandemic hit, malls were closed and true Religion declared bankruptcy. Anthony now works for Tesla in Bensalem, PA. It’s quite a ride , 2 hrs. My son is an extremely motivated individual, very computer savvy and extremely intelligent . He has some college education, is 23 yrs old. Although Anthony loves Tesla, it’s just so far from home here in SJ. I’m retired US Marshal and don’t want my son in law enforcement. He is extremely excited with, hopefully a job working with Amazon. I truly believe he could be a very valuable employee if hired with your company. As a father, I’m always trying to help my children and family so I hope this small note might help in some way.
Sincerely
Albert S Waddington
I received a wrong Item, Then I also did not receive a second package that shows on my computer as having been delivered. I’ve had ot re-order and that wastes my money. I feel I’m due a refund for having to re-order the items. Your wesite is crappy when it comes to customer service. I’m old. I prefer speaking to a real human being. I am beyond frustrated and feel like you will not bother to resolve this issue. Also I did not appreciate being referred to a site with a lawyer. What kind of company are you running. Your careless attention to my orders leaves a bad taste in my mouth. How can this be resolved beyond some generic e-mail from the ethers. Please help. Please help. Please help.
Supposedly, Amazon owns Souq.com in Egypt and the Middle East. However, we have absolutely NO idea how Souq.com is getting away with murder if they belong now to Amazon. They deliver broken goods, late, you cancel and they still deliver and charge people, items come wrong too often, quality of items is unacceptable. You ask for a refund online: they neither answer, care, nor refund. They don’t come to pick up the items either. It just goes on and on and on and on! and people need to know that Amazon does NOTHING about it – they just mess people worldwide, starting in the States and their staff!!!
On 7/11/21 I was in my yard and Amazon Prime truck came up neighbors drive. Several come up daily. When this one left she “mooed” me and laughed loudly. Filed complaint heard nothing
I am 72 and disabled and if they are allowed to disrespect people, then I shall show them what I can moo with.
I think some item descriptions on the website need clarification. Some items are not written in proper English grammar. I think they should be made clearer with the proper English grammar. I am willing to help rewrite the descriptions. I give a lot of credit to those who have learned to speak English, but it is clear they have not learned the proper grammar, especially in item descriptions. I think it would be more uniform and easier for all.
Yes I got a call saying I bought something on Amazon and I did not. My license got stolen. I have not bought anything on amazon
I have seven orders coming to my house via prime delivery so far these deliveries have gone from the warehouse near me in robbinsville New Jersey all the way out to Pennsylvania and then I get a message telling me they’re undeliverable. I have continually called customer service logistics they tell me they got to straightened out I am expecting four more today they all say the same thing when I track them they are leaving robbinsville Warehouse near me in New Jersey going all the way to Pennsylvania and it’s just the same thing in a vicious circle. Someone is either labeling things incorrectly or placing things on the wrong trucks to be delivered from the warehouse in robbinsville New Jersey if I’m going through this many other people must be going through the same thing don’t know who to talk to can’t get through to anyone this is a real problem. Ties up money we need the products and then when I go to reorder some things are out of stock I can’t get them at all I think I’m going to leave prime this is more aggravation than help
Dear Amazon Corporate Staff,
I am concerned about the environment in which Amazon stores its herbs and supplements. I recently bought a Buddha Teas’ brand Eucalyptus tea and Oregano tea, and they both smelled off, as if they were stored too long or in too hot a facility.
Buddha Teas sent me a complimentary Eucalyptus tea, and it smelled much fresher than my Amazon pack.
In the past, I bought Organic India’s Tulsi original [from Amazon], and it was rancid.
Please appoint staff who have concern for the storage environment for herbs and supplements and would see that cool temperatures are maintained.
Thank you for your consideration and action to preserve nature’s medicine!
Tonight at aprox 6pm one of your trucks was severity tailgating me as I went over the bridge on hwy 62 going into Mendota. It was very dangerous. I was in the far right lane with a car in front of me. I had no where to go and the van was very close for no reason.
We are a large 100 unit apartment building. And we have an really easy package locker system (no password needed!) for delivery, and also have Amazon Key for business, to access the building. Constantly we have many packages just dumped into our lobby, or in front of the lockers, sometimes in the large Amazon totes. Two full totes today! It is really easy to go to the second floor to deliver (there are elevators). This seems to be getting worse. Please add these instructions to the PDA’s so that each person can deliver correctly. Instructions: Tap on screen. Choose Amazon. Choose keyboard. Type in apt number. Select Close button to show the list of tenants in the specific apt. Choose tenant name. Select locker size. Then deposit package, and tap on GREEN package delivered. Then go back to the keyboard, to the next apt number, and begin the process again. This locker system to to aid Amazon in not having to go to each apt. Also being a small one person office our job is not to do Amazon’s job. We are already too busy. Plus some packages have been stolen due to sitting in the front lobby overnight. Thanks for your help. PLEASE ENTER THE INSTRUCTIONS INTO THE AMAZON PDA’S. Thanks! 🙂
I am sick and tired of placing orders with Amazon. I have been an Amazon prime member for going on 10 years and until Covid I never had an issue. But now that Vivid should no longer be an issue, I have had an issue of some kind or another, just about every single month of 2021. And it is becoming frustrating and monotonous.
I have had the same problem for the last 4 weeks. The Whispersync does NOT work. I have had to call about 6 different books over the last 4 weeks because the ebook and the audiblebook will not sync up. I have spoken to no less then 30 different representative concerning this same problem. Just today I have been bounced around between 11 different reps and between 3 different departments, from Amazon customer service to Kindle customer service to Audible customer service, 11 different times. I have the latest Kindle Fire and still I’m having the same problem.
There are two people living next door to me that both work at Amazon I believe they are stealing from your company they get delivery every day of the week from Amazon or fed ex their names are Christopher Vicente and ana loja and they live at 51 Hart street Taunton ma 02780
Employees are being harassed about break times which are unfair to begin with. Today I received a “warning” from management which did not consist of an ACTUAL person talking to me about a ‘long’ break time today. In reality I did not even get a break today. I was forced to park a great distance away from the main entrance of the building due to no available parking when I reported for work today. My station that I was assigned to was practically in the back fo the building which is almost as far away as uou can physically get from the buildings exist. Unfortunately on my way inside I left something important in my car. By the time i signed out of my station and walked to my car…10 minutes of my break had passed. In an attempt to move my car closer so I wasn’t late…I only shaved off maybe 1 minute. By the time I was inside and at my station a whole 20 minutes had gone by. On top of that someone from the Amnesty team was going around picking up trash on the AR floor which meant no robots to my station for several minutes. By the time I started picking 25-30 minutes had already gone by. I didn’t get a break today. Yet I received a passive aggressive “reminder” about my break times. This needs to change.
I joined Prime because I purchase a lot of nutritional supplements. And Amazon has great customer service. But….and it’s a big but, because if the packaging does not change I will have to shop from the main companies I purchased the products from.
Summer heat is detrimental to nutritional supplements, essential oils etc.The packaging in my Amazon products is not sufficient and allows the nutritional supplements to get too warm. I purchased from another company and their supplements always come with insulation inside the box. Plus they are packaged in such a way to keep the product from being tossed around. Amazon packaging is really bad in that way as well. Your packers seem lazy and do low quality packing. Please address this and change it. Please make sure that any supplements, essential oils anything heat-sensitive have a insulated wrap around them and they are packed in such a way that they cannot be tossed around Inside the Box. Amazon makes it convenient to shop and I would hate to have to stop using you. But I will if I don’t hear anything back as to how you remedied the situation. Until then I will no longer by supplements or essential oils or anything that is heat-sensitive from you. I hope you do let me know and improve your Packaging.
Sincerely Yvonne White
On 7/12/21 after 12:00 PM off Blue Sky Dr. Dallas, NC one of your drivers came past my home and “mooed” me and laughed loudly. I am 72, disabled and do not deserve to be disrespected in this way.
I order some pond lights on July 2,2021 and they were supposed to be here July 7,2021 today is July 12,2021 and I still haven’t received my package . The people u have work in customer service think it’s ok that I still haven’t received them . Right now i don’t think I’ll ever use Amazon again this is not good business at all them people are rude and they hang up on my 14 times so I want to know if someone can contact me at 803307xxxxx
Amazon truck had a rock fly hit my windshield in front of their Humboldt warehouse cracked my windshield I went inside was told contact my insurance which I did they said I need to contact Amazon
Since when can’t Amazon employees have a second break or can’t use the restroom for emergency reasons. Causing a person to urinate on themselves.
I order alot from Amazon it is convenient and worked well for me. Until now. I ordered some storage bowls and my package said delivered to my door and it has not been delivered. I checked my neighbors nothing. My mailbox nothing. And I contacted Amazon through the app nothing has been fixed I contacted Amazon on Twitter and have been disrespected by your workers on Twitter. This is not the way to treat me when I shop on Amazon all the time.
I have tried to get some answers regarding where royalities were being sent, the workers at Amazon appeared to not care about my issue and it showed with their lack of concern. I am Serena Reed and I have two books “Christmas Out of The Ordinary” & Amy’s Story” . My question was this where were the royalities sent to because the Publisher “legaia publishing have skipped town to the Philipines. This was I thought a simple question, apparently none of your workers cared to answer, one said he would have his supervisor call me , to date NO one has called me. could you please help me. Thanking you in advance, Serena Reed
I had my subscribe and save delivery today, however, it is very hot outside and the driver did not bother to ring the doorbell or knock on the door. Fortunately the only items that suffered were the chocolate chip cookies but he/she should have at least made an attempt to let us know the packages were on the porch. What if this had been a delivery to their house? Wouldn’t they want to be notified that their packages were sitting in the sun?
Please review the Customer Service Chat for order #111-6044128-3487458..
Good day I worked for Reva logistics for Amazon in Newark, NJ. This company vehicles are not up to par employees are told not to report anything wrong with the vehicles which they do not maintain. Leopold the head dispatcher since I was there rushes the employees to return by five or six o’ o’clock no matter what time you depart, employees are encouraged not to take breaks everything is a rushed. One employee another dispatcher crashed into the back of another vehicle at a red light she still continues to work for this company. I feel discriminated against by this company Reva Logistics due to my age. This company concern for their employees is little to none the Amazon Hub know what is happening yet refuse to address it. Amazon is paying workers for work not being done for the love of money
I spent hours on the phone, 5 different reps trying to resolve issue with kindle fire. it was purchased as a gift for my sister. instead of sending a replacement along with return label for faulty unit, i had to send it back for repairs! totally unacceptable! and to make it even MORE complicated…label couldn’t be sent to my sister…only to me! what a joke! my time, my money and nothing but a hassle. as Amazon has grown, customer service no longer exists. extremely unhappy
The customer service again is less than stellar. Been lied to about the status and location of an item that since 6/30 Amazon has told me that it was shipped. I’ve checked everyday with UPS on confirmed all they had was the electronic label from Amazon and not the physical package. But every chat I’ve had with Amazon the reps would pacify the matter by saying it was shipped and to check with UPS. I would tell them I have and they only have the electronic label, and non of the customer service reps at Amazon took the initiative to research it further.
It took for me asking for a manager to call me today (7/10), to find out that I in fact should have received the package on 7/7 and it is now considered lost. No accountability on Amazon’s part. Was told I could get a replacement that would take weeks as well as the item is not in stock. But if you look this product up on their website right now , it still says as it did in 6/30 available for 1-2 day shipping, which is an absolute lie.
I even signed up for Amazon Prime for the delivery. No one took the initiative to rectify the matter. I ordered two of theses ac units – on order was “shipped” which I was charged for and Amazon is now saying as of 7/7 it is considered lost.
The second unit is still “preparing for shipment” since 6/30. I have canceled that ordered and requested a refund. Had a horrible experience last year with an order and should have learned my lesson then.
I’m writing to say that because of your recent ridiculous commercial about some woman coming up with a idea for promoting and growing black owned businesses my family and myself will no longer be using your company. ALL BUSINESSES MATTER.
I returned an item and amazon lost it and won’t refund me
complaint about customer service: after ‘chatting with 2’ asssociates online and talking to 2 associates by telephone and spending 45 mintutes the duplicate charge on my credit card account has still not been resolved. So now I still have that issue as well as complaining about customer service who could not resolve this in a timely manner and without the need of at least 4 associates!
Dear Sir madam
Would Amazon make a donation to preschools in the Caribbean Island of St.Kitts that have been adversely affected by Covid 19 ..
Forced closure have led to loss of income and no start up capital for new school year…
Donations could be school furniture and supplies.
Hello, no one will address my concerns. I have been a customer for years and have had orders sent to my home and my girlfriends place. I ordered a closet organizer and was told it would be delivered on 7/09- I was sent a email on 7/06 and told it would be delivered on 7/07. I am not home and will not return until 7/08 after 3 pm. I never received a delivery notification. I called my neighbor and asked him to walk over and check my porch. He sent me a picture of my $170.00 package, leaned up against my pole light in my driveway. If it wasn’t stolen today, it would be destroyed in rain tomorrow expected from the storm. I have several more things to order, but I’m scared to order from you, due to delivery concerns. I think this is totally unprofessional. This box, should have been put on my porch.
I have the Amazon prime video and I am trying to connect it to my TV I have been on the phone with two different agents for 20 minutes and they still did not help me with the problem all I need to do is connect the Amazon prime in my TV which is a very simple thing these people don’t even speak English they have a terrible accent that you don’t understand what they speak they are very rude on the phone they stay quiet and keep you on the phone forever. I had 2 hrs to enjoy a little TV time after going back to work again and I couldn’t even do that because of the worst customer service I am definitely going to cancel my account and I would like to have my money back because I have never been so disrespected
I have been a prime Amazon member for over 5 years I live in a rural community in Alaska a year ago I broke both my ankles and have been in a wheelchair because I live in a rural community we do not have mail delivery service you have to go to a post office to pick up the mail I cannot I have been trying desperately to get neighbors to pick up my Amazon orders I have repeatedly for the last year if you look at my file will see that I have called the logistics Department about 10 times trying to get UPS to deliver instead of USPS which we do have here in Ninilchik Alaska I do not get very good internet reception unless I get in the wheelchair and go outside on the deck if you can please text me or call me to solve this problem I was told my last order I just placed and received yesterday would come ups but it did not it came USPS again and it took me 5 hours to find somebody to go to the post office I can’t take this anymore if you are a Prime member you should be able to decide whether you get it USPS or UPS I have a medical problem I don’t plan it to last too much longer this way but but for over a year one year I’ve been asking for UPS to be my delivery person please help with this problem and call me at 907-435-xxxx because my phone is not always on with internet and the connection is out I have to locate it please help otherwise I was promised my last order would come UPS and it did not I received it yesterday. 6th of July
I ordered a product on Amazon a gamer office chair the after order went thru the seller change the pic. I feel like I’m being scammed am i?
Been lie too many times by your customer service about when my items are gonna arrive you guys constantly changing when my items are gonna arrive for a unknown reason a prime on delivery on several items and have now waited 7 to 10 to 12 days for these items112-9148450-3619435 280885518190 And at this very moment if I were the order the same items right now July 6th at 4:51 p.m. they would be here by Friday what the hell is going on with your guys’s operation
How do I report a theft?
Am l being charged for this. I need help and have been already charged for what I think is a scam
you give delivery by dates, yet don’t stick to them. right now, something i ordered on friday, sits at the amazon facility 1/2 a mile from my house, yet still won’t be delivered for another 3 days. Amazon is now becoming no better than ordering from anywhere, so at this point, i think everyone (and i will start this on social media) should just buy from the least expensive place, since amazon offers nothing special anymore.
I witnessed a Amazon delivery van driver parking in a handicapped spot with no plaquared and a you g man leaving the van running and going in a store . I have photos. In east haven Ct.
CT plate
BA87369
account is locked
I HAVE A CONSERN ABOUT CUSTOMER SERVICE. WHY DO I HAVE TO SPEAK WITH CUSTOMER SERVICE REPRESENTATIVE S FROM ANOTHER COUNTRY ABOUT MY PERSONAL AMAZON ACCOUNT? WHEN ASKED TO BE TRANSFER TO SPEAK WITH SOMEONE IN THE USA, IT TAKES A LONG TIME TO BE TRANSFER, THEY ASK FOR MY NAME AND SOMETIMES AFTER WAITING ON HOLD I SPEAK WITH SOMEONE THAT APPEARS TO BE IN THE USA BUT CANNOT PRONOUNSE MY NAME AND HAVE ASKED ME TO REPEATED IT THREE TIMES. I HANG UP THE PHONE WHEN THIS HAPPENS. THIS IS VERY DISTURBING, DON’T LIKE IT AT ALL. PLEASE RESPONDE
I did refund and I have nit received my money. Ever time called they told me two to three weeks. Where is my money.
Delivery services from the Amazon distribution hub located in Etna, Ohio is TERRIBLE to say the least. Prior to relocating to Lancaster, Ohio, I lived in San Antonio, Texas, where delivery service was prompt, on time, and for 99.9% of the time, on time with the initial delivery date stated when the order was placed. Now that I live in Ohio, delivery service here flat out sucks. EVERY SINGLE ORDER I have placed since May 2021 has been LATE, being delayed by at least a day, if not more. I have also had packages lost, missing, or offer no tracking update; however, when I monitor the tracking information on the day of the delivery date projected when the order is placed, the delivery will then “update” and say that it is “delayed in transit”.
I FULLY understand the logistics industry, as I drove a truck over-the-road for 15 years, I owned several trucks, and I have integrated my career path within the logistics industry. To add to this, I also fully understand business operations, as I have my MBA (graduated with Honors) and I also have my Six Sigma Black Belt certification. I further understand that Amazon is an entity that implements Six Sigma standards in it handling & shipping of domestic freight.
I have been patient, and I have been kind about this issue, but it has yet to be resolved. As a customer, I EXPECT my packages to be delivered on time, as I am paying for it either through a Prime membership or added shipping charges. I would much rather Amazon promise to deliver by a said date & time and deliver early, versus having a SERVICE FAILURE and delivering my order late. As a customer, I am NOT always right; however, when you project a delivery date, and then fail to deliver by that guaranteed date, you (as a handler of said freight) end up looking like you are either failing at your delivery service(s), or something somewhere is not to the standards set forth through Six Sigma implementation practices.
You can call me at anytime to discuss this matter further. While I am not expecting resolution without further ticket submissions and further escalation of this issue, it would be preferable to have this issue fixed sooner rather than later.
Respectfully,
Warren W. Goldman
wwgolxxxx @yahoo.com
(910) 382-xxxx Cell
Hi
please I would like to work for Amazon again then the way that my termination was according to my evidence it was not fair
I’m asking the corporates to review my termination again in addition to becoming Amazonian again
It would be a good advantage to be back .
Hello,
After not receiving an ordered gift card, I chatted online, then spoke to an agent for over 45 minutes.
I was told that the issue needs to be handled by the gift card team and that I’d be contacted within 48 hours.
After a week of no response I again reached out to Amazon and re-filed my complaint, and still have not heard back from anyone.
This is a gross responsibility!
All I asked was either to refund my money, when I clearly DID NOT receive the item, or to reroute the item to it’s intended recipient.
PLEASE REIMBURSE IMMEDIATELY!!
This has been going on for too many weeks.. (this item was ordered on June 14th!!!!)
Here is the information regarding the purchase:ORDER # 114-1240333-472xxxx
Thank you,
Rachel Rubanowitz
Just reaching out. I want to k ow why I’m paying for prime when I’m no longer getting 2 day shipping on anything. I’m tired of paying for a service that is no longer available to me for some reason. I joined prime for the shipping benefits so what am I still paying for???? The prime movies are just a bonus I can get anywhere.
I got mail my candidate you had been withdrawn
But why
I need too find out the reason
Thanks
My wife was rear ended by an Amazon driver last Friday. We have cam footage showing the front and rear impacts. She did not even break. Did anyone from Amazon contact us to see if my wife was ok, NO. I could easily posted this video, but I don’t stoop to that level. I just want to know why nobody has tried to contact us? What is even more disturbing is the Driver was talking to her supervisor after the crash and stated that he found it humours and was laughing.
I have been promised a resolution within 48 hours since 6/8/2021 – Every contact with Amazon leadership team is full of false information and Amazon refuses to own and correct the problem in a timely manner. I have offered many avenues to resolution or interim fixes to the issue at hand and Amazon leadership team just will not follow up or follow through. They have already lost the business of anything I have ordered post 6/8 and will lose more each day both for my business and my personal needs. There are plenty of companies that will still put a customer request first and follow the problem to resolution in a timely manner. Not everyone has 30 days or more as Amazon sees fit. You should not be giving your business clients false information via email.
COMPLAINT – I need a resolution I have been requesting since 6/8/2021
I have been waiting on a package since the 14th of June. I have talk to customer service plenty of time and be refunded and all. But still not receiving it keeps getting postponed. I am tired of going though this. I thinking about canceling my subscription.
Amazon has been a company you could rely on to deliver a package not only on time but to your door. Over the past couple of years this has not been happening. I am a prime member and expect when I leave delivery instructions to deliver a package to my door, it will arrive there but that has not been the case. Once in a while I will get a delivery to my door but this is seldom now and I would like to know why this is happening. It has been very frustrating. I have called your Customer Service department many, many times and the issue has still not been resolved. Again this recent order, 114-5139085-6597800 I “the mail room.” We do not have a mail room. That means it was left outside near the mailboxes where anyone could pick it up. One time I found my delivery had been opened and it was sitting on the ground downstairs by the mailboxes. Is there anything that can been done about this? It would be very much appreciated.
I didn’t get his plate number, but he just delivered to 1603 SE 50TH, 97215 @ 7:24, blocked my driveway, became aggressive with me while I was waiting patiently for him to MIVE THE OUT OF MY DRIVEWAY, called me a bxxxx and started yelling at me because ThE CiTy ShOuLd GiVE HiM a PLaCe tO PaRk! WTF does that even mean?! Like, the city should block off one space on each block for Amazon drivers?. I don’t need this 🖕
Everytime I attempt to sign on to my account I am ask to type in the letters displayed. This keeps popping up time after time. I have reset my password and still can not log on. Either grant my access or delete all of my information and I will do business with another site.
Now that you have corporate offices in Northern Virginia, periodically your corporate vehicles have sped through my neighborhood; it’s a cut-through to avoid traffic on Routes 495 and 66, Marc Drive, Falls Church, Virginia 22042.
An amazon account that was suppose to be closed months ago by a ‘Support Person’ is still open and is trying to be hacked. ‘Customer Service’ will not close the account.
Amazon is total they do not care about the drivers at all I call did the plane about Amazon’s treatment about drivers who let them know about unsafe conditions and they told me they don’t care it’s not their business yet they’re the ones who can change the unsafe practice they got GPS has that take you the wrong way down one-way streets and I’m trying to let them know even got proof but now I’m told that they don’t care is not a problem and hey I complain too much
Since your new security measures have been put in place, I am not able to access my account mon-fri 7-5. this is due to not being able to check personal email accounts at work. i also have no cellular service at the facility i work at. I spend thousands every year with Amazon. I would like to get the extra security measures removed from my account. I pay for prime service and i am now locked out of my account almost 50 hours a week. this is not right.
My Amazon account has been blocked for a few months. My bank, unbeknownst to me disputed a charge for $53. I didn’t dispute the purchase, Wells Fargo did. Paying the $53 is child’s play, but I don’t know what credit cards I have on file with my account. I do have a Amazon Store Credit Card that they tell me is not on file. I know it is because the company always directed me to the AM Card when I came to pay and I would have to redirect to my Visa Debit or Credit. There must be some way for me to clear the $53 and regain access to my account. My Amazon Store Card ends in 99. Please help, I run into nothing but dead ends at Amazon when I try to find a solution to my problem. I would really like to become a customer again…..Thank you
A delivery was made this morning at 2538 Old Middlefield Way, Mountain View CA. 2 boxes were left on my lumber rack of my truck and they were not address to me. They were not noticed until I had driven away. 1 this could have caused a accident 2 someone could of been injured because theses boxes are heavy. They were addressed to 2636 Old Middlefield Way, Mountain View, CA.
Hello,
I am an Amazon seller, and I have a question:
– If a product I am selling on Amazon is lost by an Amazon representative/employee during the delivery process.
Is it normal that amazon charges me fees (amazon fees) for the lost product?
in addition to letting the person who was the reason for losing the product go free/unpunished?
Why would a seller take responsibility for other employee mistakes?
Prime next day delivery is not performed again.Tracking ID: 9374889695090817189812 is late like another order being late in past 3 weeks. The bottleneck seems @ usps, Is there a way bypass usps to speedup delivery ?
I have been trying to obtain a Safety Data Sheet for the Amazon Basics Performance Alkaline Batteries AA & AAA and have been unsuccessful. Any help you can provide would be greatly appreciated
To whom it may concern,
This will be my 25th attempt since February in attempting to reach someone
My phone was stolen back on Feb 4th 2021. I had place the 2 step authentication on all of my apps and the phone itself due to this past Christmas my crazy ex stole my phone and accessed my banking, Facebook etc. So to prevent that happening again I added the two step authentication. Which apparently prevents anyone from ever getting back into any of those accounts again. I have been unable to access the email accounts, Amazon, Facebook etc since February.
Now your reps (who by the way need better training and understanding of English) tell me they cannot do anything to help me without access to that email address. This is straight crap. BUllx. I am being charged not only the $12.99/month for Amazon, but also $7.99/month for music and $10/month for Kindle. Not to mention I have since created a new Amazon that I am paying for monthly as well. I will let you do the math on how much of my money Amazon is getting per month from me, since February. That’s 6 months of charges on an account I cannot access or use. I am beyond pissed. Today I was charged again for all above services. I am demanding someone, somehow, somewhere that can help me immediately contact me. I want a full refund of all charges since February like yesterday. I want this issue to be addressed in the next meeting or through y’all’s IT dept so it doesn’t happen to anyone else. I cannot be the only person this has ever happened to.
I don’t care if you get the Owner, the CEO, the President or any other higher up person to contact me. I want them to contact me. Forward this email to every dept head you have. This is terrible customer service. I would be ashamed to know I had a customer paying for my services and has no way to benefit from them. Especially during a pandemic when money is tight. But then again this would be another company only looking out for themselves and not their customers. Seems to be a thing lately. 🤬😡
Holding my money hostage over returned more than a week ago and took one minute for company to take. First time shopper and I will never use Amazon online order again, had to call 5 times , still don’t have any money back
was speaking to an agent on the phone, when he *marco)hung up on me. I think amazon should be a little more careful of those they hire, and have a local person speak to someone, not someone from another country, when calling from the USA.I ordered something that was supposed to be delivered to my home yesterday by 1030am, it was out for delivery. At 10PM, everything changed to be delivered by 10PM. at 7am EST 6/27 still no order. The person I spoke with,Marco, was extremely rude, (if that actually was his real name) , and hung up the phone on me.When tracking my order, it was stated pkg was in bensalem at 9pm.At 8am 6/27/21, still no pkg arrived.This is unacceptable, especially when I spend a lot of money on amazon., and Marco or whatever his name was, was extremely disrespectful by hanging up on me. Obviously All Feedback is not welcomed, (as it is stated) when you have completely RUDE people working for your company, and they hang up on you.This is totally disrespectful, and poor business.
amazon prime driver has damaged my property yesterday
Im trying to find out how to apply for the position of a a stay at home job with amazon in which you mail out amazon products from your home. Or any available type of Amazon stay at home positions. I am a mother who just had my 7th child and Im looking to stay at home and continue working. Please get back to me as soon as possible.
Sir/ Mam I did order of an item from amazone. My products item were missed. I am calling to your coustmer care service but they not respond to me. It’s too bad experience ever order from amazon.
Sir/ Mam I did order of an item from amazone. My products item were missed. I am calling to your coustmer care service but they not respond to me. It’s too bad experience ever order form amazone.
I need someone to stop purchasing on my account I have been in a va hospital 3 years 309 453 xxxx thank you Shawn d.g. .Mackie
I have registered my company with Amazon, they have recognized me as a brand but NO WHERE can I see my product and I am not under the BRAND Coloum on the left hand side. HOW DO I GET o MY PRODUCT TO BE SEEN?
Dear Jeff, or whom this may concern, I am so wild about your company that I just had to write you all and tell you about something that just happened to me. I have been with your company for many years now and never have I experienced the things of pure filtration and disrespect until lately. When I went to order two dresses and I was there again. You know the place where, 1 you can’t reach no one in the company. 2 you haven’t received you order in over a month. 3 No one has written or called you concerning your order. 4 You are left feeling like an #-“!?@/:$. You get your money back but you walk away feeling deprived and disrespected. These companies should not be able to just run over your good name and market in which you have build for loyal customers such as myself. They are doing this all across the internet. You don’t know who to trust! I am pleading with you Amazon Corporation, implement a penalty on this companies that are giving a bad name to your company by not delivering what they say… Thank you, A place We Can Shop Again, Amazon
Hello,
I would like to inform you of the issues that is continually happening with Amazon. I created an account and purchased Amazon Prime for 12.99. I proceeded to order a heating pad but was abruptly locked out of the account. Amazon CLOSED my account without reason.
I contacted Amazon several times requesting my 12.99 fee to be reversed back on my credit card. The representative explained I wasn’t entitled to received my fee because they couldn’t get into my account, nor did they want to reinstate my account.
I am being treated with utter disrespect as I have called over 10 times in a two week period trying to receive a call back to speak with a qualified person to deal with a closed account, per the Amazon representative.
I am asking for your immediate assistance and a resolution to this ongoing problem.
Please contact me by a call or an email, at your earliest, concerning these issues.
Thank you in advance for any assistance you can provide.
C- 757-895-xxxx
E- brightestshinexxxx @outlook.com
Thankfully,
Jamila Salas ( A.K.A- Lady Dovey)
I have been a long standing Prime member. Thi week, Prime sale week, I was locked out of my account, no fault of mine! I spend all day jumping through hoops resetting password only to still be shut out, only to finally go to BBB along with over 22K others with complaints against Amazon. I was told to call AGAIN to account Change to get this fixed.
I called AGAIN answered all of the security questions, even volunteered tthe last order I was waiting on and this Sarah person I was talking to said she needed devices associated with account. THe ONLY device I have is my kindle which I don’t even know where it is to give her some kind of serial number BUT I correctly told her I had a kindle so that SHOULD have been enough. How ELSE would I know devices accociated with MY account?
She couldn’t or wouldn’t reinstate account I PAID FOR. I said then refund every penny of my money for prime. THEN she wanted to know how I paid for it. I had already identified credit cards associated with account! But of course she couldn’t recognize. I guess it’s only recognized with BUYING SOMETHING!!
I demand access to MY PRIME ACCOUNT!!!!! I want to see history and deserve to, I PAID FOR THIS. THIS IS INSANITY. I did nothing but trust and pay for this service, miss prime days and spent them repeatedly trying to change pw to get in to MY ACCOUNT. over six phone calls to get in and NOTHING. I tolerated all the ones on the phone who could not remotely understand or speak English! And today with Sarah in Account Change, I even told her the last thing I ordered! HOW MUCH MORE DID I NEED TO SAY?? I had 2 way verification/authorization on my phone too.
This is the worst customer service I have EVER experienced. I have paid for something I am not getting and that is STEALING.
I need this fixed!!! NOW.
I am locked out of my account i have had for years and nobody seems to be able to solve the issue…yet you have no problem still billing meo
I not reseve my items after all pyment
Very bad shoping really
I was absolutely disgusted with the lack of professionalism from the hiring staff at the Wilmington air park location. If they are the first representatives of what working at amazon is like I can not fathom how you keep employees. I will not be continuing to seek employment but would like to speak to someone about my experience today.
You guys closed my account after being a prime meme bet for over 8 years. Over matter of returns. I was never notified or given a warning my account was going to be closed. My account was also being used while I wasn’t aware. I have the had the worst costumer service from Amazon, and i just lost all my digital movies I purchased through Amazon.
Hi,what is the bereavement policy?
I have complained 3 times that packages are going to a hub and not my door. They assured me that everything was changed so it wouldn’t happen again. I have it. Drivers are lazy and don’t follow instructions. I spend a lot of money with Amazon but I’ve cancelled my account. Walmart sells the same stuff and offers free delivery too. And I don’t have to pay for it.
This is my fifth attempt to address a problem I’m having with Amazon. Please review my customer account re the acacia wood table with metal legs. I have been (1) denied a refund by an Amazon seller, and (2) by Amazon. By now, I have spoken with five representatives, including an escalation team member and a supervisor. They have each told me different things, from they will do nothing to they will send me a UPS return label and refund me to talk to the Amazon seller, to they can’t do anything at all. I am a private customer who purchases a great deal on Amazon. I now have the impression that Amazon does not give a damn about my loyalty to them, and I certainly believe that Amazon has NO loyalty to me. I do not want to talk to an entry level customer service or a supervisor. I would like to speak with an individual who has the authority to review my particular complaint and do something about it. You can see more info in the review(s) I wrote today on Amazon, but I would very much like to have someone with actual authority contact me.
First off, customer service keeps be hanging up. Why, cause I use 4 letters words. Because they won’t allow me to talk. Subject is my $290.00 refund. They say my bank has gotten. No no they haven’t. Customer service is using the wrong debit card number. But no they say. Well then where’s my money. If I don’t get my money asap. Tomorrow I get to attorney. Call me after 6pm my time. Scott Worthen 801-452-xxxx
We at CAE1 are still being written up and threatened to lose our jobs due to TOT. The CEO said TOT is suspended until further notice but we are stressed out with the policy. We need help.
After seeing the enormous waste of electrical items being dumped into landfill I no longer wish to be associated with your company how do I get a refund on my up front payed for yearly subscription to Prime.
I want to get drivers badge from amazoN
Somehow my debit card is being used for amazon prime, I don’t have an account or have the account information that my card is being used for. I was told I need to cancel my card at the bank there is nothing they can do. I should be able to report this and have my card stop being charged.
I am an employee at Amazon AVP1, Hazle Township, Pennsylvania. Managers here are attempting to enforce a rule of no loud music in our vehicles when we enter the parking lot. This is not in any Amazon written policy. I submit as an employee when in our vehicles we can play music as loud as we want. There is no rule or policy against such activity. Many employees here are talking about leaving over this new unfounded rule that is being made by management here at AVP1. I would submit no one can dictate to us how we play our music in our vehicles on our time. I ask this matter be reviewed and corrective action taken to void this invalid local rule. This is America, with protections guaranteed by the First and Fourteenth Amendments relative to free speech and free expression.
Hi my name is scott and I work for Amazon in pa and outrage governor wolf will allow us to take off our mask on Monday June 28 but I was told at work that you are going by all amazons and not by the state. I feel this is not fair and Amazon does not care about its employees. How can you say what goes on in California should go on in pa. I get headaches from wearing a mask for 10 hours a day I feel you need to go state by state and not the whole company
Amazon driver drove across my yard after placing package on my porch. I tried to stop him but he ignored me and drove off. Attempted to file a complaint but got nothing but lip service. I would like displinary action taken against thios driver.
No Show Service! Amazon promised a service appointment to assemble a basketball hoop. Their crew failed to show up within the window. When following up, no excuse, no nothing about what happened. The best they could do is provide a follow-up (promised???) appt for 10 days later. A $35 credit – how ***** of them. Don’t trust and a better name would be Customer Care Less as they could care less about the customer
I ordered from Prime and it was to be a one day shipping that turned into 2 to 3 days with no explanation from your customer service rep or supervisor. If my package was not delivered on time, should that package not be included as priority for the next business day along with your amazon packages for that day. My purchasing experience should never be confronted with that’s all the information we can provide at this time. It should not matter that I don’t have same Social stratification as the President or Dolly Parton to receive a reasonable explanation or priority for a late shipment. I as a consumer should be given the same attention, that your customer service would have given to ANY person buying from amazon because at the end of the day it all money spends the same it does not have a class behind it only the consumer,
I ordered fresh from Amazon and pay for ebt how do they expect me to give a tip I have no money my last order the lady wouldn’t leave she knocked on my door for 10 minutes its unbelievable you really can’t buy for foodstamps because than the delivery driver want tips you guys need to change that immediately
There is a number calling and saying its Amazon 4406859527
I have been a frequent user of your excellent service. But after hearing how the workers have such enormous pressure and are treated the way they are, I will avoid using you whenever I can until you change your policies.
And I don’t mind paying a little more or waiting a little longer if it means your workers are treated better as far as not being treated like indispensable robots.
Thank you.
Gil Shuster
longtime customer and fan who hopes to remain that way
I am the author of the book Emotional Survival for Law Enforcement. Amazon has been listing for sale pirated copies of this book. We have attempted to communicate this to Amazon several times to no avail. We would like to have the ability to speak with someone about this activity. Previous emails have not received responses. We would welcome assistance in addressing this. It has been costing our company significant financial loss. We have an assessment by the printer if our book that the product being listed in Amazon are counterfeit printed books. Our REVISED EDITION of the book has recently been released but we are holding back from placing the book for sale in Amazon until the pirating issue gas been resolved. Thank you
I received an email from Order Details (shop @ordersonway.com). It shows a purchase order 432-532xxxx. I’ve talked to 4 people at customer support and I have not been able to understand them because of very strong accents. I believe someone has stolen my identity and opened an Amazon Visa card in my name. I can’t get any of the service people to understand how to eliminate the fraudulent use of my Amazon account. Please have someone contact me to deal with this fraud. My email is evlxxxx @yahoo.com.
Good day,
My name is Eric Butler. I live at 3803 W. Belfair Valley Rd Bremerton, Washington 98312. On 6/14/2021 at approximately 10 A.M. PST a young driver got her Amazon delivery van stuck in a drainage ditch in front of my home. The young lady had a very sweet and kind demeanor. She came to my door as I had an expected delivery that day and she politely asked me for help. I discovered that she had just moved here from Texas and it was her third day employed with Amazon. She was extremely professional and kind in an ordeal that would have frustrated anyone. The ditch she got stuck in was very deceiving as there is tall grass in it that made appear like solid ground. She was doing the right thing by trying to pull the van safely out of the traffic lane. A tow truck driver happened to be driving by and offered assistance. He was able to pull her out of the ditch. No damage was done to the vehicle, property, nor was anyone hurt. Because of your young driver’s attitude and professionalism it turned from being a bad experience into a heartwarming one. It was strangers showing kindness to each other. The tow truck driver did not charge for his assistance, so your driver’s actions saved Amazon money in this regard. I’m happy to see Amazon employs such great people. I have been a customer of Amazon for a very long time and have spent more money than I care to admit. I will continue to be a loyal customer. This ordeal could have gone a very different way, but it didn’t and it was refreshing to be a part of. Oh yeah! I got my package and nothing was damaged! I do not know the young lady’s name, but I would like to commend her on making a bad situation a heartfelt event. Please get this message to her supervisor if possible. Thank You.
all the complaints on a refund he told me it takes 10 days for them to transfer my gift card into my checking account money that they took off and I have a problem with that
Has the Amazon public website, especially for product reviews, been hacked?
I am writing to you because there appears to be suspicious activity and the Amazon customer service group has failed to respond for a week or longer now to my repeated efforts to alert them.
Briefly, the story is: as an Amazon Prime customer, I have been writing product reviews, primarily books, for several years as encouraged by Amazon. These reviews have received several “Helpful” votes over 1,650, from other customers.
During the last few weeks several of these votes have gone missing – details are attached. In fact, more have gone missing since that list was compiled a few days ago. Despite efforts to find out why through chat or telephone calls with Amazon end up in a dead end of no response. Very discouraging to writing more reviews.
Since neither other customers nor I can remove these votes once registered on Amazon’s sites for the specific products, the most likely explanations are something at Amazon has gone amiss, or an outside group is causing the disruption to Amazon.
I hope reaching out to you can help lead to fixing this problem.
Sincerely,
Has the Amazon public website, especially for product reviews, been hacked?
I am writing to you because there appears to be suspicious activity and the Amazon customer service group has failed to respond for a week or longer now to my repeated efforts to alert them.
Briefly, the story is: as an Amazon Prime customer, I have been writing product reviews, primarily books, for several years as encouraged by Amazon. These reviews have received several “Helpful” votes over 1,650, from other customers.
During the last few weeks several of these votes have gone missing – details are attached. In fact, more have gone missing since that list was compiled a few days ago. Despite efforts to find out why through chat or telephone calls with Amazon end up in a dead end of no response. Very discouraging to writing more reviews.
Since neither other customers nor I can remove these votes once registered on Amazon’s sites for the specific products, the most likely explanations are something at Amazon has gone amiss, or an outside group is causing the disruption to Amazon.
I hope reaching out to you can help lead to fixing this problem.
I need the corporate phone # to talk to a real person from the corporate office.
Really, you are supporting the “Blue Lives Murder” shirts. Are you all liberal nut jobs. Please allow yourself to sell Black Lives Murder and Burn shirts, or if you were real Americans, how about All lives matter! Even though I like your delivery system, I will discontinue using it unless you change!
I ordered 20 copies of a Romans book on June 9, 2021. (There were 19 copies in stock). They were to be shipped via Amazon Prime. Today I received only 1 copy and will receive another copy on June 23rd. Your representative was not helpful. When can I expect to return the complete order?
Hi, I have not been paid by the contractor, I drove and delivered Amazon packages to US postal facilities. AMAZON RELAY, location, Derrick Rd, Atlanta,Ga facility. Communicated and received no reply. What is the procedure to follow in this matter
Id like to file a formal complaint on the amazon cvg5 and cvg2 locations. These facilities are flying the rainbow flag for pride month but wont fly the american flag for the confederate heritage flag. Im very offended by this and would like these taken down immediately!
too many people, computer instructions to go through to solve an account problem. cannot get an american security team supervisor phone to contact. problems with over seas reps understanding problem. would like name and number for american security boss of security team. PLEASE.
I signed in to Amazon author central with Sr after my name.central team wants me to give permission for myself to have my name.have explained it to them yet each day and many times a day they keep sending emails asking that I let them know to allow my name too sign my name. Are you paying them to do this.
Just how many things does one have to verify to prove who you are to get your phone number changed? One would think that by digging into my amazon fire and giving them the serial number should be sufficient, but no…no it’s not. So I gave the last 3 of my purchases, but that is not enough. He asked me for the email address, still not good enough. He asked me what charity I’m with on amazon smiles and I told him Developmental Connections, and he said wrong answer. I told him the statement said that is the name. Basically called me a liar because no statements are sent.
“Dear Penny Maurer,
This is the quarterly notification to inform you that the charity you’ve selected, Developmental Connections, recently received a donation of $48.45 from AmazonSmile — at no cost to you or other customers.”
Please help me get my account restored!!! You can verify that my new number is listed on my amazon store card site where I pay my amazon bills. If that is not enough proof, then I don’t know that is! My new number is 717-756-xxxx. Old number is 417-546-xxxx
Thank you!!
~Penny Maurer
I have been trying to get my order filled i place order and paid for it with a prepaid credit cards for some reason there seems to be a problem prepaid card doesn’t have a name on it it doesn’t come with a name on it its a prepaid card the money on the card what the problem
I received my order that appears previously opened and used. The charging cord has wasted oil on box along with battery appears to have been used. The box has been taped multiple times. I am requesting a return label and pick up schedule. I was excited and awaiting my order. Thanks for your assistance with resolving this problem.
Hi I have now purchased two items which I have not received in almeria spain after contacting the logistics people they told us they have not record of my order. The first was headphones and the second was sun cream.I’m so pissed off with the way your company treats it’s customers.I give you the money and you don’t deliver my order not even a note in my letter box. I see now that Amazon is selling boxes of undelivered items so you get paid twice for your goods how unfair is that. I am writing to you because it’s impossible to contact your people in spain in the hope that you will shake them up as it seems to me that they are a incompetent bunch who have no regard for people waiting on their purchase.I do have an account with you so you can trace my purchases . I love the variety of items on Amazon but what’s the point If you don’t recieve what you order.I believe that most of your undelivered items are down to lazy delivery people who’s policy is if there not in send it back,which makes it easy for the delivery person to say no one in.maybe a compulsory note in the letter box would help reduce the stress for your clients I do hope that you will kick some ass and put an end to this,thank you peter.
My complaint is with the drivers of Amazon they never follow instructions properly when you give instructions for delivery it’s always an ongoing problem no matter how much you call and complain it never resolve never get resolved and it’s sad to me because they keep on doing this they’re making Amazon look bad will people will lose interest and you will lose customers by doing what they’re doing they just don’t care some of them not all of them some of them it is not good and it should stop that is their job and they should be efficient and also be a worker of integrity and not have has in doing their job in a it’s a reflection on the company as a whole so if they drivers can follow directions and instructions given by customers we were really appreciate it I am from the Twinsburg area and Solon Ohio is the one where our packages come from and the head person in Solon Ohio need to be told invest management did get it together with their employees to make sure they follow instructions for delivery thank you
I will no longer use Amazon how can you sell merchandise inciting violence against police.
Our society is over if we don’t have law and order you are rich enough you want to destroy this fantastic country you are a piece of garbage you use it and don’t protect it
Why is Amazon promoting BLUE LIVES MURDER APPAREL?!
IT IS TOTALLY DISGUSTING!
I WILL NOT PURCHASE ANOTHER THING FROM AMAZON!
AND I HOPE THAT A LOT MORE PEOPLE DOES THE SAME!
AMAZON NEEDS BOYCOTTED!!
Hello There,
My Name is Tale’a, I am a local Realtor here in the Greater Sacramento area (and a frequent customer of yours). I have been on the phone this morning with several of your representatives’ via your 1-800 number, all very kind and helpful, which led me to this email. I understand this is the contact for requesting your help at a Corporate level, (the local branch manager was unable to help), my company is hosting a Life Jacket drive, I am the Roseville, Ca office branch Ambassador for this event, we are attempting to collect as a company, 1000 + Lifejackets, that will be then donated to local waterway points of entry and local Fire Stations. We live in an area that has numerous Lakes and Rivers, we see it every year on the news, needless and preventable drownings, we feel that especially with the public and community returning to a more normal and social setting, post-Covid, the waterways will be busier than ever.
I am a mother of 5 myself, so water safety speaks very dear to me. We know anyone of any age can be suspect to drowning, I am asking for your companies help in reaching our goal, any amount of jackets will go towards saving a life, so I am asking for as many as you could supply in all sizes possible. I have contacted our local news stations and I believe a segment will be featured for our event to raise awareness, I would of course mention your company as being a contributor in reflection of our gratitude for any help you may offer. Please feel free to let me know if you have any questions or if you may be able to donate. Thank you for your time.
My package never arrived! I received a neighbors package and reported it they cancelled my account instead of providing my refund
Everytime I write an honest review, Anazon refuses to upload it saying it violates their guidelines but it doesn’t state how. I spend a lot of time writing out thoughtful honest reviews of items have purchased and to have them rejected is infuriating!!
I’m having a real problem getting a return from one Of my order to be refunded a refund request has been established but I get no replies at Amazon is no help at all I’m getting nowhere with this and I’m getting very upset
#
112-9001948-5369008
I placed this order on Jun 4th and as a Prime member I should receive my orders next day or promptly. Basically I’m paying for nothing because I have not been receiving them as such. Now we are senior citizens and going on vacation. We ordered a dress and a coat. The order was to be delivered on Thursday the 10th. Because there was a situation that has been taken care of, they extended the delivery date an additional 5 days. As it stands that would make it an eleven day delivery. I had checked the account on the CC and there was and is enough money in there. That is not fair. Can you help or return our money back on Prime Membership? Please
We would rather have our order ASAP. Like yesterday. Thanks
Yes my name George Morgan I got a call from you yesterday at 12.02pm stating that you charged my Amazon account was being charged for an amount I could not make out, plus I have not placed an order with you at any time in the last at least 4 months or more please let me know what is going on the phone number that called me was 559-811 xxxx
I’ve been a customer for many years and even pay for my grown kids Prime every year. Your return policy has always been the main reason I spend so much money with you.
When I return, I always go for the gift card option as you ALWAYS credited the return when scanned by my ups place. Not anymore, in fact I had a return just a couple weeks ago and waited till you received the item a week later and STILL didn’t get the credit! So two days later, I called your help line and after 30 minutes, finally got my credit! Not cool at all.
Well, guess what? Same thing happened! I sent a return last week, waited till you got it and….no credit. Your return policy clearly states that returns on gift cards will be processed 4 hours after receipt. If that changed, it would be nice to know.
Anyway, I just spent ANOTHER 30 minutes on chat with one of your uneducated employees and he couldn’t/wouldn’t just give me my darn credit. What do I need to do? Just let me know!!
If this is your new “customer service” I’ll deal with WalMart from now on.
Please just give me my credit on Firestick.
Still im waiting my previous order working shoes normally to be delivered on June 6
Hello I rented a book from Amazon on March 22nd and the rental was due back on June 25th. My class had not started so I decided to extend the rental on May 28th. After I extended it I discovered I had paid for the book and ask if I could use that money to purchase the book and was told I would need to pay an additional 104.00. Which was ridiculous because that would mean I would have paid about 300 dollars for the book. So I ask the agent can I cancel the extended rental and get a refund. I was told I would need to send the book back. Therefore, she told me she was sending a rental label for the book and once the book was returned I would get the refund that I paid on May 28th for 78.67. Today I get an email talking about the window for a refund closed on May 3rd. Which I don’t understand because I was not asking for the first rental amount to be refunded I only wanted the amount I paid on the 28th to be refunded because I never used the extended rental. I keep getting the run around I have no book and I am out of an additional 78.67 for a book that I returned because that was what I was told to do. I have called in several times and no resolution has been given. On several occasion I have ask to speak to a supervisor or someone in management but I keep getting the run around. I am seeking help for this issue as soon as possible. I have no book and no refund for an extended rental that was returned in June 2nd before the scheduled return due date. Order #114-9406583-1415449
I’m trying to get in touch with somebody about why we haven’t gotten paid any money but we’re paying you guys for a book that my wife worked 3 years ago and I’m trying to contact someone in your company to tell us what I’m going to at least eight different people and nobody seems to know anything my name is Kenneth sherard and my wife’s name is Dorothy sherardthis is a result of me getting very frustrated my wife is 70 years old who got extremely frustrated because she tried to call y’all up and find out what was going on and nothing has gotten had been done now I’m doing it and I’m getting even more frustrated so now I’m calling texting you without doing okay I would like to have someone contact me personally on the phone my phone number my phone number is 661-404-3973 my wife has a book on your web page and we’re not making any money at all we have to pay you guys please someone called me so I can know who I can talk to find out what’s going on you know I’ve been calling everyone I don’t even like this what I’m doing right now but you’re forced me to do that please someone call me
Greetings: I am a loyal Amazon customer for years. I’m writing to express
my disappointment that my purchases are being handed to other people!!
There is no reason for this to happen because address, apartment, and name
is on the label!! I sincerely think that drivers should be held
accountable for this carelessness!! It is occurring far too much as this
is the 3rd time it has happened. I have 3 more orders coming and I hope it
all gets delivered properly!
Scam
I had a person named Ricky strohbehn said he works for Amazon. I want to report scam/ fraud phone number 349-xxxx
I had a call today saying they were from Amazon my credit card was charged for an Apple I phone 12. They wanted information to double check that my Visa card had not been compromised.
I ordered some items but not delivered till date and no amount has been credited.
I would like to know why Amazon discontinued Open Orders. This is something that I would use to see when ebooks I preordered would be available. I find it very frustrating that it is no longer available. Whose idea was this and what purpose it serves to remove it?
I pay for amazon prime. I don’t pay to watch commercials. If I continue to be shown commercials when I’m watching something I’ll cancel my prime account.
Not sure you do donations but we are having a golf tournament to support our local Care Partners Cancer org. They provide patients with gas to chemo treatments, food, rooms and medical assistance. I can e mail you a flyer and number of the golf course to show you we are legit. Thank you for anything you can to do help!
Unhappy treating us like dogs also many thing doesn’t right also not fair to us
I am from an FM Radio Station North of Boston MA. I am looking for contact info for the person/department that handles ads for job recruitment. Thank you
So i ha e ben dealing with your customer supprt by chat and phone since the 29th. Everyday I was promised so m ethung and i have yet to recieve anything except 21.06 that to ok the money off of an unselected card. Now im overdrawn at my bank on 3 purchases at 34.00 a day then 10 a day after that. I called was tils everything would be handled. I would recieve the items at no charge to mw and a full refund of 52.66 woulf be issued then i check today and another 31.6p0 has been takwn off my account. I paid my membership fees jun 1 and if
Again today 12.99 for thw same thing on a diiferent card buy its only shpwig uf and one time
They cancelled the orders i was ti get anf charged me anyway and now yhe want me to send yhr clothes i got bacj after I was told to keep them i need 31.60 added back i nêd 12.99 my 34 amazon credit and another 34 amazon credit added foe the recurring late fees
How disgusting that you would carry a product that insults those who place their lives on the line for us daily. Take down the “Blue lives murder” now.
You have an employee that works in Delton, Fl. that cyberstalks me, posts pictures and racial slurs about me, harassed me and she works for your company. I am going to go public with this if this issue is not resolved. Her name is Aryam Soto
I ordered a audio converter and returned it – I wanted better quality. I ordered a more expensive one from New Egg. I didn’t get the one in the picture I got almost the same as I had ordered from Amazon. The second one I ordered CAME FROM AMAZON PRIME. My assessment is New Egg orders from Amazon under their Prime Account and have it shipped to a second party (me, in this case). I was charged more than Amazon’s price and shipping. It cost me about $15 more than if I had bought it from Amazon. That problem I have to deal with myself but I wanted to make sure Amazonia is aware they are being used in a Fraudulent way by New Egg. Works well – no overhead, no inventory, no shipping just money in the bank. New Egg not bbb, out of California, new controlling interest out of China.
I received a contact recently –I thought it was from AMAZON trying to get me to place an order. It is my understanding the order did not go through but I keep getting contact messages telling me I owed money but don’t know what the order was even for. Would you please look at my account with Amazon to see if there is a problem attempted order and who is attempting to place this order.
I have hearing problems and would appreciate correspondence by email or a phone call (512-565-xxxx). My sons and I really appreciate and like ordering from and working with staff. Pro Golf has returned and want to be able to order a new shirt for the event. Thank you for your help. I am retired so correspond by email/text or phone; phone is 512-565-xxxx
I am a long time Amazon customer and I do enjoy getting my orders very fast BUT NOT AT THE EXPENSE OF THE DRIVERS BEING OUT THERE LATE AT NIGHT DELIVERING! THE DRIVERS WORK WAY TO LONG AT NIGHT! THEY CAN’T EVEN STOP FOR A POTTY BREAK ( UNHEALTHY) THESE DRIVERS NEED TO WORK BY HOURS OF THE DAY ..” NOT PACKAGES” OF THE DAY! WHEN YOU HAVE DRIVERS ( OF ALL AGES) DRIVING WAY PAST 10 HOURS PER DAY IS “UNSAFE” FOR MANY REASONS! ALSO NOT SAFE FOR THE DRIVER GOING TO SOMEONE’S DOOR LATE AT NIGHT AS WELL AS THE HOMEOWNER HAVING SOMEONE AT THEIR HOUSE LATE AT NIGHT! PLEASE LOWER THE NUMBER OF PACKAGES THESE DRIVERS HAVE TO DELIVER PER DAY! THANK YOU FOR LISTENING!
Amazon has finally sunk to a new low. The fact that you are representing a company that makes shirts that say Blue Lives Murder. I don’t think I continue do business with you in the future, and neither can my friends. I hope you never need a police officer in your future. They might be a little reluctant to help.
Remove the “Blue lives murder” items for sale on your website immediately or I will cancel my Prime subscription!!
Your blue lives murder t-shirts are unbelievabley offense. I will never do business with you again. And my friends may do the same!
I have purchased a Phillips Mixure Grinder thru Amazon.in. I have received damaged product. While buying nowhere it is stated it is non returnable. Now amazon.in refusing to take back and refund my moner paid
Unbelievable, that Amazon is unable to purge a credit card from their system, which contains a wrong expiration date. Same card with new date keeps getting rejected, because amazon picks up the old date to present to bank. After 10 days of phonecalls, getting read the same script, deleting and re-adding card, this issue continues. Impossible to find anyone that can assist in getting card completely purged from system. Will take my business elsewhere
This situation makes me extremely unhappy. This experience was handled poorly. I’ve been a prime customer for 10 years. I purchase several thousand dollars through Amazon. I’m sure you have access to that. This item was not even a $30 item and it was missing 1 lug nut. Not my fault. I was told by Amazon to reach out to the vendor myself to see if they would provide the missing lug nut. Amazon could not provide me with a contact #. I spend my personal time attempting to find and contact the vendor. After an hour of researching the vendors information, I found out there was no contact number available to the public. Again, not my fault.
Meanwhile, my husband was calling around looking for ONE REPLACEMENT lug nut. Finally, he found a supplier that sold them independently for $5. FIVE DOLLARS.
Now, here is where I get really upset. I informed the Amazon rep my husband found a replacement lug nut for $5 and just asked to be given an Amazon credit to cover the cost of the replacement. Did I mention we are talking about a $30 item? myself and my husband have now spent a few hours trying to resolve an issue that was not my fault? The Amazon rep informed me I didn’t need to return the lug nuts and agreed to send my Amazon account a credit. NOT A FULL REFUND. On April 20th I received 2 $5 courtesy credits which was automatically applied to order # 112-6356768. Several days later I received an email with a reminder to return the lug nuts. I just assumed it was an oversight and maybe the credit agreement hadn’t caught up with the refund system.
On April 15, 2021 I purchased a Greenhouse order #112-3291010-9410630 that cost $144.99. When I processed the sale there was an AUTOMATIC CREDIT of $33.26 (the price of the lug nuts) I did not choose this credit amount. I did not agree to this credit amount. I had no choice in selecting to apply this credit amount. It literally applied automatically in the form of a “GIFT CARD” for $33.26!! Not a refund! Not a courtesy credit! I actually thought Amazon was just trying to do the right thing by crediting the price I paid for the lug nuts in full… and maybe the 2×$5 was a courtesy for all the time we spent trying to correct the issue minus the cost to replace the missing item. I was actually pretty proud and impressed with that level of customer service so I’m sure you can imagine how surprised I was to get the second warning telling me to return the set I purched minus the missing lug nut. Again, I sent a return/response to the email stating it had been resolved. I received another email warning but this time I was going to be charged the full amount if the lug nuts were not returned. What? We agreed I didn’t have to return them.. So, the “gift card” was a mistake?? Which was not my fault. Why tell me I would be getting a courtesy credit then give me another credit in the form of a gift card?? Why should I have to box this return up and go to the post office wasting yet more of my time and gas to do that? All for a $30 dollar set of incomplete lug nuts that I would have had to wait to be refunded until after Amazon received it and had time to process it.
Im not above shipping stuff back, even if its my fault.. I understand mistakes happen but this mess just went on and on. This also isn’t about the $30! I could careless about the money or “getting over” on some incomplete lug nut order. 100% this is about the principle and about member service! I know you could careless about me as a prime member because I’m still purchasing items despite this mess. Maybe thats why stock is so high because prime members are so loyal to Amazon..
I know Amazon declined my review of the lug nut order but read the review “carefully” yet NO ONE reached out to me for any kind of resolution. Disappointing.
I’ve been in customer service 30 years and I’ve done much much more for unhappy customers also with legitimate complaints. The customer/member experience far outweighs the issue every time.
Extremely unhappy, disappointed and I will share my experience regarding this matter with every person I know.
Prime Member since 2010
My wife and I Purchase regularly on the internet and most of the items are through Amazon. I have noticed that lately our parcels are coming via USPS rather than UPS or FEDEX. This means that most of our deliveries are late. If this continues we will purchase through another source. Please help. We do like Amazon.
I was assured that the delivery of a bathroom vanity was canceled. but it was delivered anyway and could not stop delivery man. Now they say I have to keep it 8-10 weeks for them to pick it up. We are moving next week and now will have to pay for the movers to move it plus use up space for weeks. Not our error and we are Having to deal with it! I love shopping with your company however I do not plan on ordering large items again. Very disappointed and have spent several hours and frustrations trying to get this settled. My husband has Parkinson disease and let them in not knowing they were not supposed to deliver it.
If a credit card does not go through, a notice should appear that another card will be used. I never gave approval for another card to be used as a back-up and I was told that I disabled something for that to happen. I did not do that so it must be your default. I chose a payment method and had no idea it was switched. I had to call and ask why my last two orders were put on a card that I did not choose. And customer service only wants to tell me what happened, which I knew. I wanted to complain about it, not confirm it.
I for one am a past customer of yours due to your marketing or whoever decided to allow Blue Lives Murder merchandise on your site. I am appalled and ashamed of this newest way to erase older and wiser buyers. I will no longer use Amazon for anything. There are lots of places to shop and almost all deliver too. I hope you or yours never need a police officer. Shame on you!!
STOP SELLING BLUE LIVES MURDER FLAGS.YOU ARE CONTRIBUTING TO TERRORISM IN OUR COUNTRY.I HAVE 37 PEOPLE READY TO A CANCLE CULTURE ON ALL AMAZON.YOU STAND TO LOSE LOTS OF CANCELLATIONS. WE DID IT TO NETFLIX, AMAZON IS NEXT..
I am an ardent supporter of Amazon and have been for many years. However, I’m a part of a law enforcement family as my father was a police officer, detective, and chief of police. If you feel selling “Blue Lives Murder” is something you have to do, then we are going to part ways. Will it be hard for me? Yes, it will, but I will not continue to support a company that trashes my family.
Within the last few months the delivery people have been dropping packages in front of our package locker, or all stuffed in one locker (packages that are to go to separate tenants (so the locker does not notify them they have packages). Or they dump in the lobby (packages get stolen). The lockers are too easy to use. Point being that is to aid residents in quick delivery. We don’t have the time to distribute 20 packages, being a one person management office. That is not our duty. All they have to do is tap on the screen, choose Amazon. Type in the apt number on the keyboard, press the close button to show all the tenants in that apt. Choose locker size. Distribute package, close locker, press the green button. The tenant gets notified on their phone, or email. They have Amazon Key for business, to access the building. You need to add these instructions to their PDA
Jeff,
Amazon should not allow a “blue lives murder” t-shirt on your site.
That is totally disgusting, way past disrespectful to the men and women who protect our streets. It is the wrong message to give to young people. It is degrading.
How can you allow this?
I want to cancel everything upon Amazon now.
My pastor would say, “The smaller you are the more you have to look up. The bigger you are the more you have to watch your step.”
Please watch your step. You are stepping upon people’s hearts. You are creating a painful experience for many people. My heart feels stepped on right now.
Respectfully,
Eugene
You don’t allow the “Amazon Sucks” hoodie on your site, so you do have standards. Apply them evenly.
The selling of Blue Lives Murder apparel is revolting. You’ve lost a customer with this decision.
Sadly, for over 3 weeks Amazon customer service is unable to remedy the problem to allow my long standing account work again. My bank is not declining multiple requests because it isn’t coming through. The problem is on the Amazon side. I’d like to have my account restored to normal. Why “all of a sudden” does it stop working??? Please respond with a solution.
I did not receive my order back in April for the men’s shorts. I did not get an email regarding the order.
I am very angry. I generally don’t purchase through your company because, of terrible reviews. I decided to give you guys an opportunity last night I purchased some important items for my store.
dates were given regarding the arrival of my items I wake up to find dates in mid june and July FAKE dates were placed on the website in order to purchase from your company I called only to hear from your representative well your order is too big also just cancel then placed me on hold for 15 min This is Amazon really
I recently received an Amazon credit card after I had ordered several items for my wife, who is suffering from dementia. I ordered several items recently and was told my Amazon credit card was rejected for insufficient funds. I have received and paid bills from Syncrony Bank/ Amazon in the past month. I have also received bills for items I didn’t order. All of my orders I submitted prior to receiving my Amazon credit card were paid by debit card when I placed those orders. I therefore request that any and all Amazon credit cards currently in my name be canceled. Also I would like an itemized list with the date, time and amount of each order outstanding that has not been paid.
Thank you
SFC Lawrence L Rigney USA (ret)
I did my application online they gave me a appointment yesterday may,31 to come in for my drug screening and and photo ID check but I forgot my social security card so the lady told me to come back before 1pm I did but when she start doing my application she told me my appointment was canceled but no one else was in the room but me and the employees for Amazon she told me I had to go back out and start their application all over again to schedule appointment at that time I drove all the way from Forney Texas back to 1700 Rodeo Drive in the Hilton Inn in Mesquite Texas employee for Amazon Asian lady act like she didn’t care really kind of rude so I told her nevermind and walked out pretty much I just wasted my time trying to get a job or Amazon
Blue lives Murder masks and shirts. DISGUSTING. SHAME. Done with Amazon.
Im writing in regards to some products you have allwoed to be sold on Amazon which is VERY offensive. MORGAN SCHAL ANDOSBONA ART
Very offensive items being a old on Amazon.
If not remove I will no longer shop on Amazon and neither will my friends.
To kind my order is not come uo to. Now what happens
If I would like to sell t shirts that state Black Lives Murder, will you sell the products
I’m so disappointed right now because you are selling “Blue Lives Murder ” on hats and t-shirts. This is outrageous!! If these items are not removed you lost a very good customer. God help you!!
I’m your regular customer Mohammed Arshad Khan my contact no is 701755xxxx I am not satisfied with your service, my last order at 17/05/2021 my order is not confirmed and my payment is deducted my total order value is 839rs while 72rs is my amazon pay balance and 767rs is my my account balance deducted so i called in your customer care services I talk to rahul 25/05/2021 and he said your payment is refund in 2-3 days and again i call your customers care my talking with anshuja she is talked me very irritating she very useless, attitude Egofull girl and please left in the job this guy anshuja and again I talked with amit he told me your payment is not received to Amazon you can call your bank your bank rewarded your balance but I can’t understand bank will be refund my account balance not reward the Amazon point 72 rs why bank refund this and amit is good person and please resigned to anshuja
Peace and blessings and prosperity to you and yours in lieu of what’s taking place here in CT with the closing down of your construction project a great big shout out to you for placing “morality over profits” the greatest display of “we the people ” “of the people” “for the people” ” by the people”
Right on Amazon
At 5:00 pm today, May 30, 2021, your delivery driver, called me to gain access thru my gated community, as a shortcut to delivering to an apartment building. I advised him that he would have to go around this 10 unit single family condo community, and refused entry thru our South Gate. He was not happy, and called another senior citizen, who unwittingly opened the gate for him. He drove straight through Chardonnay Dr. and immediately exited through the North gate, without making a delivery on Chardonnay Dr. I followed him to the apartment complex, to tell him not to do that, but he drove right past me, without stopping to discuss the trespass through our street. His delivery vehicle license number is PKR 5800. Please advise him and all other delivery drivers to avoid Chardonnay Dr., unless making a delivery specifically on that street. He obviously was rude and disrespectful to the residents who live on this street. Your prompt resolution to this unwanted activity will be sincerely appreciated by French Manor Condominium I Association.
I have horrible experience with the delivery and assembly of a treadmill I order through Amazon. Order 3: 113-5512204-2763435. After 4 scheduled times of delivery between 12pm and 3pm CDT, my treadmill was never delivered. I spent over 5 hours with customer service representatives including 2 supervisors who were horrible in how they interacted with me after 12 hours of waiting for a product that never got delivered. Completely disrespecting my time, and then being rude to me as a customer for complaining about having wasted my time.
Hello all! I heard that Amazon had acquired MGM! Congratulations! My family loves Amazon movies so I am requesting that you make more American Western Movies please! Louis Lamore created many books that are excellent westerns! We will be watching! Thank you for your attention!
Escalate complaints discrimination unauthorized transactions not refunding my money over a year
trouble with customer service helping with orders, even spoke to supervisor who was of no help.
Hello I ordered a two-peace living room set and when they deliver it they delivered the couch and not the love seat this has happened four months ago every 3 weeks something happens to where they didn’t bring the love seat they didn’t bring the love seat to the point where I had to cancel my order they would not refund my money until they picked up the couch which was being used for the last 3 months which they picked up the couch on the 26th of May and I still haven’t received my refund I am very upset with this whole situation because I’ve dealt with Amazon over years and I don’t understand how something like this happen how do you send account to about the other part and then every 3 weeks after that date the package came in damaged they had to send it back out there with another 3 weeks to the point like I said where I ended up returning it this month on the 26th and now they say I have to wait 14 days to get my money back and I don’t feel as though that’s fair and at this point I’m going to get in contact with the channel 2 News company because I think other people should know my experience that I went through with this furniture which they blamed it on the big box company that they deal with and again I ordered the furniture in March I want to say so you know I just wanted you guys to know the experience that I’ve been having going on with this living room set that I really wanted I gave them multiple times to try to make it up to me that’s why I didn’t cancel the order earlier because I really wanted this living room set but now it’s at the point I’ve been waiting over a week for my refund and they said it could take up to two weeks why they have the furniture it shows on my end that it’s been received so why isn’t my refund applied to my account yet again I’m going to reach out to the channel 2 News company and I’m also going to reach out to business business bureau because this is really unacceptable
I have not received my refund since last month of 70 dollars I have already been lied to about this return that it had been sent not so . Totally dissatisfied I do not like the lack of options for refunds particularly when the item had never been delivered below is what was sent to me.
We’re writing to let you know we processed your refund of $70.98 for your Order 114-9897286-3691443 from Vunoa LLC.
This refund is for the following item(s):
Item: Trademark Blue Dragon Pool Stick
Quantity: 1
ASIN: B001CPIMHU
Reason for refund: Account adjustment
Here’s the breakdown of your refund for this item:
Item Refund: $70.98
We’ll apply your refund to the following payment method(s):
Visa Credit Card: $70.98
We’ve processed a refund for the above order in the amount of $70.98. In most cases, once a refund has been submitted, the issuing bank will post it to your account within 3-5 business days when issued to a credit card. Refunds issued to a bank account or pin-less debit typically take 10 business days to reflect on the account balance. This time frame may vary from one financial institution to another.
I have purchased a men’s cross through amazon with the understanding that I would receive it within two days if I paid for two day shipping I bought the cross may 20 today is May 29 I still have not received it to find out that I purchased a third party seller and that I would not be getting my cross till another week I spoke to a supervisor named Laine. She was not helpful at all she said there was nothing she can do for me. I bought this cross with the knowledge that I would be getting it in two day as. I don’t appreciate what I am being put through. I want a refund and she would not give it to me. I am never buying another item from Amazon and I am putting it on Facebook and calll social media that you are a fraud.
Wanted to order dog food and hand lotion. The registration kept o n making me get another password, did not recognize the one I have used previously. After 5 tries I called Customer Service. Spoke to a man who told me I gave the wrong address- have lived at the address i gave him for 64 yrs. I was on the phone with him while he kept on insisting I was wrong, Finally after about 10 min. the phone went dead. I called again, talked to a lady who said the same thing, Finally I asked to speak to the manager, same routine. He insisted as the others had that I had given the wrong address. Why couldn’t they check on my other orders for my address and there are quite a few. He asked about other addresses, gave him addresses of children I had sent packages to. Wrong also. We kept this up and got nowhere. I finally hung up after 25 min. of the same routine. He said I could open up another account. Why couldn’t he just correct the address to 408 Liberty Ave
Rochester, NY, 14622-1956 for 64 yrs. Left me wondering if I even wanted to open an account again with all this insisting my address was wrong
I ordered pots and pans and magnets that I never received. No picture of items at door. I have tried to go through customer service several times but was only told that I would get an email 24 to 48 hrs. This was last Friday; it is now the 28th a week later with no response after 3 attempts other than a scam email asking for my social security number. I need a refund on my order. My phone number is 586-335-xxxx email dorlando_xxxx @yahoo.com
I need someone to please contact me i have spoken with way to many of the Associates on chat through the app I have screenshots of our conversation where the issue was supposed to been taken care of I have spoken with 6 or 7 different people now free yesterday 1 today and it was supposed to been solved the last person earlier today and when I went to check to see if that tracking number would place it was still saying payment needed verified or whatever and so I went to chat again and now it’s saying that the items are not being sent now after I was told and even the associate sent me an image of the items so I can make sure that’s what the items that was supposed to be sent to me please someone contact me so I can take care of these matters please thank you very much
One of your customer service reps just “hung up” during online chat – according to the chat window I was talking to a Myron. According to the feedback for that opened when he abruptly closed chat, I was speaking to a Ron Z. I do have screenshots of the entire conversation up until his last remark and so sequent end of chat. My issue is a gaming monitor purchased due to guaranteed one day delivery, as I am leaving town for a number of days tomorrow afternoon. The monitor arrived dead in the box. Your rep first tried to send me to the manufacturer for an item I purchased yesterday, then told me the best he could do was replacement. After asking for an arrival date, I did inform the rep of the days I will be out of town and he told me the best he could do was replace with a guaranteed delivery date using the time I will be gone. Howling do we think a gaming monitor would survive sitting in my front yard before it was stolen and/or rained on? And no – I do not have a neighbor or relative to stand by AT MY HOUSE to recieve delivery. I am not amused by your reps attitude and lack of courtesy, nor am I amused to be making a trip to town to purchase a monitor to replace the one that arrived dead I the box. And what shall I do if I arrive home next week to find a soggy box with a ruined monitor inside of it. Will you then be sending me a second return label so I can be inconvenienced a 2nd time by taking more time off work to find a UPS office that actually accepts one of your return labels? This has completely wrecked my schedule this afternoon- will I now be able to charge you MY hourly rate for the time this foolishness has cost me? And one again, I am left wondering exactly what the point of dealing with Amazon is? So far it has been added cost and frustration.
Hoping to report an employee her name is Brenda DiRosa Seibe she maybe threatening getting people fired if they don’t help her in her efforts to cause issues that target people she doesn’t like. Unethical and teroreristic threats to others is unacceptable behavior for this employee..I am not her relative but have been one of her victims.
I was contacting corporate because Amazon‘s Customer service is horrible , I ordered a dress I returned it and the seller is trying to tell me he tracked the dress but the tracking number he has is wrong and now I’m out of a dress and $112 dollar I’m going on 3 three months now dealing with the seller and Amazon and still nothing . I would just love my money back .this has been such an inconvenience for me and shouldn’t take this long to get a refund or do an investigation. They did multiple A-to-Z complaints and they keep denying them. Which I don’t understand because I have given them all the information they need .
whats being done about racial problem at CT new build?
Why do you destroy your employees that get hurt on the job who only wanted to further themselves in your co
I am a truck driver and a i go almos
I called several times to cancel my order for intex pool at least a week before it was delivered. this pool ending with 7864 was delivered on 5/24 without a call from the freight company which they said , which I would have told them not to ship it because I cancelled this order. I have not received any prepaid label or an address where I can return this product and get my money back on my amazon card. Please can someone assist me to return this product and get my refund back .
please contact me Patrick Roberson, xx West Colfax ave. Roselle Park NJ 07204. (908) 391-xxxx
ORDER PLACED
May 11, 2021
ORDER NUMBER
111-6143223-315xxxx
EXPECTED BY
May 18, 2021 – May 26, 2021
Amazon customer service rude and note helpful, poor listener regarding me the customer’s need. I was trying to return a defected item. I was told it was up to me inappropriately.
An Amazon driver side swiped my parked truck in Haverhill, MA on May 3, 2021. He admitted fault, plenty of witnesses, took pictures. Driver notified his supervisor. His supervisor called and told me to bring it to a local place in Lawrence. He didn’t give me any other information about insurance or anything. I refuse to go where he wants me to go. I had an estimate done myself and it was a minimal of $4000, not including the engine light that came on after the incident. I have a 2017 GMC Sierra. Please contact me ASAP so I can get this taken care of. I’m not sure who else to talk to.
We are a place of business. Our delivery person thus week has chosen to leave the packages outside the front door without letting us know he’s dropped anything off. Are they told to drop packages outside the door at a place of business?
Don’t really care, but have logo to launch you into next generation company – think core competency – arrow is okay, was going to say laughable, but that is not fair – has some merit
Of course he won. He makes music for people that their cousins and thats who votes for him. This was written by one of your employees.
i just received a box from USPS that was drenched in an open bottle of aquarium bacteria and was placed by apparently usps employee. Everything in the box was ruined, it’s a biological product. Do you really want me to send this mess back to you in a box wrapped in plastic?
My name is Rose Moore. Lately I have had some serious problems with Amazon because of representatives will not honor my free shipping and handling unless I am forced to join Amazon prime for a year fee, from trying to get my credit card information to trying to over charge me on my merchandise. I cannot trust Amazon anymore. The representative said his name was Mark, but I don’t believe because it seem to me his was trying to disquise his voice. Maybe he is sitting up a coworker name Mark.
Is Amazon conducting a survey offering an IPad Pro to random winners or is this a hoax by someone?
On 5/21/2021 at approx. 1 PM I spoke to RO in Customer Service. She was the nastiest, condescending individual I have ever spoken with. Somewhat of a disgrace for Amazon, my dealings in the future will be limited.
Is Amazon relaxing its requirements on masks for drivers if you’re fully vaccinated?. just wandering
Please stop having employers and children wearing mask. My daughter had a cold for two week because the school mask policy. The president of the USA said no more mask on tv. CDC declared Covid over. The mask do more harm than good. The vaccine is killing thousands of people. If you get the vaccine it will compromise your immune system and you wont be able to fight any disease. Spread the word. We as humans need to stand together or divided we fall. The vaccine can’t be mandated because its not FDA approved. I called the CDC, FDA, etc.. to find out!! The shot has spiked protein that attacks the immune system, its not a vaccine, many doctors are coming out about this. There is no virus anymore, CDC said so. Please no more mask on your employers and children. Mask are ineffective, can cause bacteria pneumonia. They get a cease and desist letter, because its unlawful. President Biden said no more mask and they cant ask for a vaccine card because it’s not FDA approved and experimental! In the fall they may come out with a new virus, but it could be because people got the shot and will become ill and they will blame a new virus, dont fall for it. Dont make your employers get that shot that is killing others! Its a shot not vaccine!
openvaers.com/?fbclid=IwAR10iaflVX5McFxa8d4inQlrUUSclMgCcs8_Lc2Af0JMr8K9qk8dl70YPBo
Yes I just want to know why Amazon prime is charging my account without my consent
Dee johnson is a temp worker located n austin tx working for amazon he is unstable and addicted towth do a drug test you will find evidence of drugs guaranteed i have personal concern in this matter and believe he has commited other crimes whoch he will be found put for please conduct an investigation of your own and you will find what i have said to be true thank you for your time.
Someone is trying to order something in my name
I am very disappointed in the customer service I have received concerning this order. I was supposed to get married yesterday but unfortunately I didn’t receive the refund as quickly as I would have so I had to reschedule my wedding for a month out. I had planned on purchasing another unit to wear for my wedding but every representative I spoke to literally did not want to help me. I pay my amazon account every month and I don’t feel like I was taken care of as a customer and I am very dissatisfied.
Hi, i ordered a $250 watch from AMazon and when it was delivered the small watch package cam in a big box with no bubble wrap or paper to protect it. i was shocked when i opened the amazon box and saw the watch out of it original package and just crashing around in the box,the charger was missing and everything was out of its original package. You can see the watch box was cut on both sides. i complained in length to customer service and at fist they would give me $5dollars back (i was insulted) second came $50 dollars.
If you were a prime member and a good customer would this be acceptable? the answer for them was to return the watch. Not the answer for me,it’s not that simple for us everyday workers(i am a nurse) to just repackage and return. i didn’t order from amazon to return the watch. I am appauld how i was treated and on chat i was purposely disconnected and they were rude.
I would like a better solution to my terrible delivery or as you say packaging issue. i didn’t expect this from amazon. I work hard for my money and wanted to treat myself and this is what amazon has given me.
please help me with more compensation for this issue.
Thank you for your time and sorry i had to reach out to you.
Lori Russini
I don’t know what’s going on with Amazon but between the no-show deliveries, packages coming in that have absolutely nothing in the package, packages being delivered to the wrong address even though the address on my app is correct or Amazon fresh food being delivered and melted the freezer food by the time it gets here. But this is becoming very frustrating either something has to change or I’m going to have to close out prime and go with Walmart+ program it may cost more but I don’t think I will have the issues I’m having with Amazon when it comes to my food deliveries.
I want to lodge a complaint regarding reckless backing up of Budget delivery driver for Amazon in East Troy, WI. Incident happened today, order 114-3560262-3291430.
Ran over newly seeded lawn! Broke solar lights/lathes.
I called today around 3:00 pm and spoke with a talkative lady named Nayeli. She did not have a clue what she was doing. I asked her wasn’t she going to get my Email to locate my account she said that wouldn’t be needed. So I held on for about 10 15 minutes before she called back and said she could not locate my account well imagine that. I tried to tell her this to begin with. She said I would need to hang up and got on Amazon’s website and find my account number. I’ve ordered from Amazon. I think twice now and twice my order has been totally wrong. I doubt if I will order from Amazon again.
Thank you. Have a blessed day.
Ricky L.Steely
I hate to use the word HATE. nasty ass rude ass customer services. I have several charges that I didn’t make. one customer stated that’s not and account call again customer ask my name then she hung up. if you can not help find a dam job you can do what the hell you want, that’s my got dam money .
Re: ORDER # 112-9808697-8397869
I placed this order in March, but still haven’t received the item. Please issue a refund. Thank you.
Re: ORDER # 111-4281405-9225005
I placed this order in Feb, I have never received it and have never heard back from the company the multiple times that I tried to reach them. Please issue a refund.
Re: ORDER # 112-3060113-3280253. I returned 2 packages of curtains, but yet I have only been issued a refund for 1 package.
RETURN CREATED Apr 2, 2021
REFUND TOTAL – $20.13
RETURN CREATED – Mar 13, 2021
I’ve never received the 2nd refund of #20.13.
Today at 7:42pm a package was delivered to my home for my husband at 100 Dixie Cove in Kyle Texas. I am really concerned as once the delivery person got off my porch she got on her hover round to go back to her truck. This is a workmans Comp accident waiting to happen. I am a workmans Comp case manager and I would not want Amazon paying for an injury that should be avoided. Feel free to call me 512-787 xxxx or my work # at 512-504-xxxx as my personal phone goes crazy sometimes
Re: 111-4281405-9225005 I placed this order on 2/20/21 and have never received it. I’ve tried to contact the company, never with any response back. Please refund my account.
Im sorry to half to report this
My name is Samario moore and I work for Amazon in Charlotte nc clt2 10240 Old Dowd Rd due to the messup on my direct deposit information that the pay role is responsible for im sleeping in my car no food no gase and know where to love because of thair negligence I have no place to stay or income to provide for myself i called the twice but im still waiting on my check its been a day and they said i will half to what another day for my check to come its unprofessional and bad business bad handling of an imoloyee thats trying to make this a career job I half to find a way to get money for myself i don’t know how long I will half to wait for my check I can’t trust pay role im depending on help for food and gase i have no place to stay for the night because of someone’s screw up its costing me
Hello I am trying to get in contact with someone in regards to my Amazon package that said was going to arrive late, then it somehow got lost so I requested a refund a week ago and it got approved but I still haven’t received my refund nor can get in contact with anyone in regards to my order! I’m very frustrated and this is the 3rd package I have had issues with this month not sure what’s going on but it’s very disappointing
I have placed two orders now for pillow inserts and both have been incorrect. I ordered pack of 4, 20”x20” pillow inserts. The first time they sent 4, 12”x12”, so we returned those and reordered. Today we received 2, 20”x20” instead of 4.
Now what do I do?
I just spoke to one of your customer service people about having trouble logging into my account on tv. After not being able to understand his language I asked him to deactivate my amazon prime account, he asked for my email address and phone number and then said OK and then hung up. I called another customer service representative and told him what happened and he hung up. I was directed to the 1-877-352-xxxx number from the amazon. com/mytv site. Bad for business guys
I ordered a pool on 4/28 was sent a message that the pool was deliverable and I was to get a refund. I then ordered another pool (same one) on 5/7 and the pool arrived 2 days later. to date I still have not received first refund on the first DELIVERABLE pool and then today I see they are sending out the pool that was already delivered last week??? I am looking for my refund of the first pool that they could not deliver and was told I would get a refund. And I HOPE I do not receive another pool as this is not my fault. very disappointed
OKC 1 fulfilment Warehouse at 9201 South Portland Avenue Oklahoma City Oklahoma 73159 human resource department needs to be investigated immediately. I with seven other coworkers who are CURRENTLY seeking a lawyer due to fraudulent insufficient claim of time fraud told to us by HUMAN resources in okc1building…
We have overwhelming evidence that WE HAVE NOT COMMITTED TIME FRAUD.. in that the schooling we work hard for in our jobs should not be in jeopardize because of the bullying trend that the building human resources and supervisors have set .please investigate this buildings records.. most definitely looking into why HR would put paid suspension leave on some individuals in the group who were already on leave… some of the times in question that HR are accusing of time theft was on approved leave. me included… we are being let go and terminated due to us being on leave!!… this incident same reoccurring problem continues to keep happening to employees that have been there more than a year .why are they trying to fire the ones that have been there the longest? Why is Amazon allowing supervisors in human resources to bully employees on not taking time off… as I stated the evidence that we have would overwhelmingly put us as innocent party I have a current PA. Video if we pursue this lawsuit she said that she would make herself known.. she has RECORDED in great detail all of the foul,malicious inaccurate dealings OF human resources ,supervisors an manager’s changing time for there liking..or who can have the most fires under there belt b4 they move up…THIS IS WRONG..PLEASE investigate OKC1 fulfillment center
Placed an order, large order for a working class stiff like me. Half the order shipped and pulled money from account. Then they put my account on hold. No explanation, no way to resolve. Called customer service 8 times now but all they can do is “send email up the chain and tell me to wait 24hrs while they investigate. Then I get an email that tells me “accounts on hold, access is revoked”…….
No explanation, no way to resolve. I call again, get same response…….
One of the things I ordered was a laptop and it doesn’t work. I cannot log into my account to contact the seller to get a resolution for the laptop. I cannot contact the seller to return the item. By the time Amazon figures anything out I’ll have passed any sort of warranty or return date that I might have had I had access to my account…..
This is ABSOLUTELY RIDICULOUS!!
My husband was falsely terminated from amazon in Robbinsville NJ warehouse and we will be filling a law sue. We can not get a hold of anyone via phone and no one can not help not even HR. the communication is horrible and there warehouse is all unorganized. Very unethical and unprofessional.
Delivery boy misbehaving on phone call
Hello,I am a associate @ FTW1 ( DALLAS, TX) I need for some questions to be answered!!!! Asap
Wasted HOURS of my time trying to open my account. Followed ALL instructions: re-set password, changed in in Saved Password list, cleared browsing data. Solved a dozen “puzzles” & website simply told me I had INcorrect Password. ridiculous!!!
I just found out that a seller ( Naliyoo) on Amazon, cancelled my order, removed it from Amazon website without notifying me first! I have the order number and item description! Please please help me get my money back, it’s for my fiancé a men’s purple double breasted blazer that was $69.27 . I’m getting married June 12,21. Please please please help me! Get my money back!
I have received two items poorly packaged… One didn’t even come inside a box, the label was just slapped on the outaide, and the boxes were crushed
I am mistreated by amazon account departments since 2 month constently i gsve my all credential info dozens time keep holding my account please need your expert to look in this why they are not fixeing
Tariq khokhar
Hello I been a Amazon customer for a while now & always been cautious to my deliveries, I hear about packages being stolen all the time.. so my apartments 1735 Rutland drive Austin tx,
I have a neighbor that I see wearing a Amazon shirt when she gets home so I know she works there comes knocking at my door asking if I was interested in buying some miscellaneous things’ then starts telling me she stoled then from work & it’s obvious from Amazon. She told me she is a delivery driver out of Buda tx.. I need y’all to know I don’t like this one bit’ I would hate for those to be my packages!! I asked my apt manager for her name & it’s NICHOLE TEANEY.. Please do what is necessary to handle this, it’s hard to find honest people now a days but this shouldn’t be happening. I needed to let you know ,Thank you
I had an order, 113-7795908-8688257, I returned the items but Amazon customer service said they would not refund the items. It’s about $48. I want my refund now!!
I am 79 years old and thought I had ordered a cocktail/end table combination, instead I signed up for prime I bleieve by mistake
It was not my intention to sign up for prime, I was trying to order cocktail/end table combination. I waited for the tables to arrive but nothing happened. Please remove prime from any account for me. It was an error.
I am a driver working for Prime Presence in Romulus, Michigan. My dsp is encouraging reckless driving to get deliveries done well before the scheduled time by having drivers deactivate mentor 2 hours into their routes and forcing a shorter time window than what’s on the schedule. Due to the reckless driving all the vans are really worn out as well as poorly maintained and in many cases do not pass the inspection. They also ground anyone who can’t get done super early like they want even if they get done at the right time according to the schedule.
I am a driver working for Prime Presence in Romulus, Michigan. My dsp is encouraging reckless driving to get deliveries done well before the scheduled time by having drivers deactivate mentor 2 hours into their routes and forcing a shorter time window than what’s on the schedule. Due to the reckless driving all the vans are really worn out, poorly maintained and in many cases do not pass the inspection. They also ground anyone who can’t get done super early like they want even if they get done at the right time according to the schedule.
I am a driver working for Prime Presence in Romulus, Michigan. My dsp is encouraging reckless driving to get deliveries done well before the scheduled time by having drivers deactivate mentor 2 hours into their routes and forcing a shorter time window than what’s on the schedule. Due to the reckless driving all the vans are really worn out, poorly maintained and in many cases do not pass the inspection. They also ground anyone who can’t get done super early like they want even if they get done at the right time according to the schedule.
I got real mad at one of your drivers today. Regarding ignoring our townhome association signs to park truck/van in the cul de sac when delivering. Today I overreacted and yelled at your driver, because it is a common occurrence For, particularly ,Amazon drivers to ignore our sign. The driver today was delivering to 5283 Ximines Ln. Plymouth Mn. I live in the same driveway. He took a picture of my garage and I assume, address. I do not want him to get into any trouble with Amazon but please include this letter in your records. Sincerely, D Brynstad. Ps Almost all the Amazon drivers ignore our signs.
Placed a order for printer ink. for $44.66 . Over $200.00 charge to my account only $100.00 in fees was taken for eshark.info. G2A.com $54.75 × 2 was stopped by my banking institution fraud department. I was told Amazon.com took the money and I would get it back within 3 to 4 days. Was told this will happen with every order . from chat line. I called customer service to speak to a person they apologized and told me I was given wrong information. My credit/debit card was shut down because of this. I use this card to shop and pay bills. Why did this happen? Who is responsible for this?
Because of Multiple Sclerosis I fight to walk every day I do not need extra crap. I am on a fixed income ss disability and someone is trying to steal my money . My banking institution replaced the money with the fees while they do a investigation.
CARD HAS TO BE REPLACED HAVE RE SET MY BILLING INFORMING for all bills. I want to know who did this!!!!!!!!
Not a happy customer
Amazon gave me a promotional credit after a 3rd party vender took my return and refused to refund me . So I used the credit to buy something from Amazon that was accidentally returned back to Amazon it never made it to my home so o called Amazon and told them I didn’t get the item they showed it was sent back to them and they have it but then Amazon refused to give me my credit back . Just like the 3rd party seller ! You at Amazon owe me 40.00 I didn’t get the item you have it back at Amazon so there for I get my credit back of 40.00
orders never received or have been giving refund on both orders
You driver in van with tag RZL2645 just drove over my small fence and destroyed it along with driving over my new plants while delivering a package to my neighbor.I stopped him and he was polite, but I told him he needs to back out of the drive. This NOT the first time it has happened. I have straightened the post numerous times. I can give you their addesss to make sure whom ever delivers BACKS out instead of going across my lawn
I was having issues with accessing my account to place an order. In talking to the security dept. I was asked 4 questions of which 2 I could not answer. Even though I answered all the basic questions correctly. They would not remove my block.. after different calls I was informed I could cancel and register another account. As a prime member I was told I would lose my membership, no refund would be given and I would have to pay another fee 125.. then I was informed that there was no one else that could help. That this security employee had the final word. Basically.. take it or leave. The he amazon cares about it’s customers.. really?
There was fraud done on my account. I have been trying to get my $500 back since october of last year
map given by amazon following stops..delivery got to home gate, never came. to my house waited out outside…..item seems to have been stolen. insulted by an email from amazon..check with your household or neighbor …im the only one in my home and my neighbor was outside waiting with me to help bring in the furniture. I have been trying to get answers since Saturday
Why did I receive a robo-dialer call from a recording stating that my amazon account is being renewed and I was being charged $129.99? I do not have an amazon account and now I do not want one. Phone number called from was 330-524-5516
WHS Michael DiNapoli RDG1 Hamburg, Pa
17 of April, 2021
The harassment, belittling, intimidation and discrimination I feel began in the middle of Nov 2020, when the RDG1 site was placed in service. WHSM AM Sean Harkcom has continued to make me feel this way.
I began to feel this above way when I had implemented a basic but vital measure to keep all the associates along with staff safe. The site WHS manager Sean Harkcom had the team place hooks on the front entrance clear glass Cv-19 barrier with Cv-19 masks hanging from them. Everyone entering the building would be within inches of them and they were not sealed in single bags.
This was brought to my attention by a new associate and I resolved the unsafe condition by placing the new masks in single bags and hung them in this same location. This posed an immediate health hazard. I acted quickly and efficiently without delay.
Note* Airborne pathogens play a very big part in this unknown Cv-19 and delay is not an option when it comes to a safe healthy workplace!
I returned to work on my next scheduled shift to only be ridiculed belittled by Sean. He went on to state I crippled the day shift operations by this action but had no viable explanation on how I did this. He also went on to state I was not to implement any measure regardless of the severity until it was cleared by him.
At this time Sean returned the masks without bags to this location and they continued to place everyone at risk. A few weeks later Sean had the masks placed in single bags placed on tables.
Note* the building had just opened and had very little associates at this time. The total employee headcount may have been (75) est. with all managers including.
I replied back to Sean stating we are a team and we are here to work together. What about airborne pathogens? He stated this is a Newark decision.
From this point I continued to feel the above way.
• A short time later in December of 2020, I requested via an email, I stated I had concerns of the front safety desk which was 6 inches from the green mile with no barrier. I asked if a glass divider could be installed to prevent violations of the 6 foot rule along with keeping us safe. This request was denied and it was stated we can just stand back 6 feet from each employee that walks by. This was placing myself and everyone involved at risk.
A few weeks later Sean had requested maintenance install dividers in this location.
I continued to feel the above way, with no sensible reason why but my peers (Destiny Williams, Jeff Schlock) began to feel Sean was not conducting himself appropriately towards me either.
• During this period, Sean continued to send via email, contradicting himself and conflicting directions to the entire team. Sean during this time, stated in many emails and discussions that he did not want to be contacted or be made aware of incidents unless they were urgent. He stated he trust each and every one of us on his team. I stated, I was just keeping him and Dan aware of what was transpiring at the site. Sean stated I was released from the service and am free! That was demeaning belittling to Veterans along with any type of service member.
This type of behaver continued via email or on meeting calls and during 1 on 1 reviews. Every incident or action I made, was picked apart by Sean. I was made to feel the above way.
• During the months to follow I began to apply for other positions in the company and other sites. During a meeting call held by WHSM PM Sean, he expressed that not one on his team is going anywhere nor are they ready to move forward in Amazon. After this meeting when I received an interview for another position. I did not receive anything back. I moved forward to the interview process with the position but after the interview, I did not receive any correspondence. This was very odd! I feel Sean was making it difficult for me to promote or transfer to other sites after making that statement on the prior team meeting call.
• On April 8th,2021 , I reported for my shift and asked by my WHSM PM manger Dan Wilson to come to the main office and discuss with him and the BHN HR Manager Paul a concern of his. When I reported they stated I would need my Domestic Partner (Misses) to schedule a CV-19 test because they were concerned due to me taking care of her while she is sick. HR Rep Paul said the site would handle the time away from work and it would not affect my time.
I punched out and the test was scheduled for the 9th of April 2021 after 14:30 hours. The misses completed the test. I began to receive negative UPT time emails from HR. The email stated if I did not respond back immediately, then with 2 unscheduled absences, I would be considered Job abandonment. With this, I applied for CV-19 LOA. I also applied for LOA due to having to caring for my Domestic Partner (misses).
I continued to receive job abandonment emails from HR. Each time I replied back with the reason for the time away from a scheduled work day.
On the 12th of April 2021, the misses received a call from her doctor with a negative result from the CV-19 test. I made contact (by text) with my WHSM PM manager Dan Wilson and informed him that I was returning to work on my scheduled overtime shift on the 13th of April 2021 which I did.
When I returned on the 13th of April 2021, I partnered with HR Rep Creg to adjust my UPT time which was now -27hours due to this past incident. They corrected the hour at this time.
• On the 14th of April 2021 I was scheduled for a 1 -1 Review with my WHSM PM manger Dan Wilson and WHSM AM manager Sean Harkcom on this day. The meeting started with Dan asking the questions and discussing performance and shortfalls for development purposes. Sean began with my time and attendance. He stated that I was -27hours –UPT. He went on to state that this would result in negative actions out of his control. Soon after Sean began to pick apart what I had stated, emailed and what he interpreted. Sean continued to go over and over past concerns. Some of which I did need improvements in, But the tone and the demeanor was in a way that I felt it to be condescending and belittling. Sean continued and eventually Dan exited the call to separate himself from this conversation. The 1-1 lasted for well over the time limit of a usual 1-1 review. What Sean failed to mention was anything positive like the fact I had worked a month covering the position of AMCARE which he failed to fill the position for. I continued to meet my metrics along with projects and other tasks required of me! When we ended the call, my peers (Destiny William, Lori Vanover) asked what took so long and they never seen a 1-1 last so long.
On the very next day I received an email and again it made me feel the above way. Sean became more focused on being condescending and intimidating. I replied in a professional way, with examples and questions. Sean continued to reply back in the same way and ask the same question I had asked, as if he was mocking me.
With this, I felt I should take action because of the way I felt and it appears I am being targeted to be terminated. I feel Harassed, belittled, intimidated and discriminated against. The emails continued and I did not reply back on April 17th, 2021 @ 19:28 pm.
Note *
Examples below reflect the ticket requested by me that Sean was referring to in the latest emails. He stated the ticket was not clear enough for the department (CBRE) and stated they were confused and could not resolve the ticket, yet the manager clearly viewed the ticket and complied with the requirement. Less than 24hrs after I submitted it! That is contradicting what Sean has stated in the email and on my review during my 1 & 1 conducted on the 14th of April 2021. Yet once again, Sean is making things out of nothing! See below!
I ordered a recliner to be delivered this pass Saturday after a 2 week wait. Amazon set me a map to keep track of the chair being delivered. At 830 am it was 5 stops away. Still watching the map, 1 more stop…I had a Neighbor wait with me to bring it into the house. Looking at map here it is @ my gate waiting and waiting and nothing. I called amazon while I was outside and I was told maybe it was missing, I said that’s impossible they were at my gate called them have them come back. I spoke to 3 different people and was told sorry you can’t do anything until Monday I was so disappointed and inconvenience this is crazy. So here we are Monday I called first thing this morning, and was told after the spoke to someone we will send a credit …this situation needs to be looked into deliveres just can’t be stolen from either of us. and now I just got an email say they will investigate the situation and I should check with my neighbors to see if they took the delivery . This isn’t the way things are handle not very professional.
signed by
Eli O.
my item number: 113-4908320-3607421 recliner
I just requested for my m ou ne back asap. The item was supposed to be delivered yesterday. Now itll be late 4 more days. Now I have a upset customer that was supposed to pick up their vehicle today. Dont even deliver that item or I will throw it out ! Send me my money asap. My customer is pissed and I lost money on this.
How come when I ordered something on the 8th from one your warehouses it said that it was shipped due on the 14th did not receive it on the 14th tracked and found out UPS didn’t even have it in possession the website stated was shippedon the 12th then I go onto the website again only to find out that it’s not due until the 20th and according to your representatives it was not available at the time I ordered it. Why would I order something that was not available when I needed it? The only thing I can think of is ;the Carrier whoever picked it up from your warehouse dropped the ball because UPS didn’t even have it in possession and this is 4 days later. Usually if something is not available it will state it at the time. This did not happen in my case.
Hi I’m complaining because I’m getting nowhere with customer service they keep on telling me that the fraud department will get back to me within 24 hours that has never happened. My fourteen-year-old daughter put $500 on an Amazon card tried to put her order in and they told her it was fraudulent then they suspended the card now it’s been three and a half months and we’re still getting nowhere I will not lose $500 that my daughter saved to order things with Amazon. I really need help
I’m very concerned that Amazon has taken a stand against having only legal US citizens vote in US
elections. I don’t understand why a corporation would even want to degrade our free and democratic society. I’m truly disappointed in your company and the others that have decided to jump into politics. You should stick with your amazing business and leave politics to the legally voting people of the USA.
Grayce Dyar
This is both a question and complaint! Why is your company sending scam emails. I don’t even have an account. I am not happy about this. Im ready to file a police report. This problem needs fixed asap!
I’m a former employee I worked for amazon on Oct resigned in Jan I was eligible for rehire I reapplied Mar 4 I did the drug test and everything I was given a schedule.to start on March 2021 I went originally when I got there I was told they wasn’t having orientation so I started call hr and they reinstated my application but the system still had me employed so my application didn’t go through so I’ve called at least 20 xs trying to strengthen it out I got a email today stating that I wasn’t eligible for rehire and that’s bc they had me on schedule and I never attended work or orientation bc hr was still trying to figure out how to get my application moving forward so this morning I get email saying im.not eligible that’s bc they had me as employed and I hadn’t even been in the building since I resigned I was scheduled ro come my hiring process today but the computer kept rejecting my app my number is 228-263-xxxx if u need more details
I was called by one of your emploee about someone using my accoint as a scam well you employees scammed my cashapp card for $311.64 and then scammed by back out of 445. I reall just want my money back all $756.64. They scammed me for an iphone
Ebike does not assemble. I would Like to return the bike but it states that the bike is flammable and It cannot be returned. I purchased Three electric bikes from Amazon and had no problems.Your Amazon does not say that the bike cannot be returned because of flammable items on bike.It does not say that the item cannot be returned. If this is the case then I should be leery about buying he bites from Amazon
I live in the Detroit area and the Romulus, MI delivery station is terrible. After multiple requests, to not leave my packages unattended, they leave them outside, where they have been ransacked and stolen. Because of this, I now request that it gets delivered to a locker near me. Since I’ve been doing this, I have yet to recieve my packages by the delivery date. I’ve been a prime member since 2015 and the service has gone down since. The problems that I’ve mentioned has been happening since beforw the pandemic. I don’t believe my customer complaints are being taken seriously. I also believe that because I have complained soo much, my packages are being delayed on purpose. What is the purpose of paying for a prime membership, if my deliveries can’t make it here on time. Once again, this has been a problem since before the pandemic.
I currently work for Gilmer Warehouse in cochran Georgia as a supervisor lead. I would like to become a supply demand planner and would like to know what are the qualifications you seek for such position
for 38 minutes i have attempted to purchase 4 gog items and your site kept making me get involved in buying every 2 months or 3 months. No matter how I tried to only buy a single unit of each product I failed. I’ll go the store! As a prime member I am outside myself!
Why do you sell Ingredients to make bombs?
You sell potassium nitrate and sulfate, main ingredient in making black power!
Why do you sell magnesium/ aluminum powder ( that’s what the Chinese use to make firecrackers?
Why do you ammonium perchlorate? You advertise it to blow up stumps!!!
Why do you sell fireworks tubes much much larger than M-80 tubes? ( B.A.T.F fines people 50,000 dollars for each M-80 you own!
You are selling pounds & pounds of these explosive making materials & cannon fuse!
All rocket enthusiasts use electric ignition!
Anyone buying cannon fuse is up to no good!
I have contacted the white house executive offices,many Pelosi, senator dick Durbin & all were absolutely appalled that you sell ingredients to make bombs much much larger than the bombs used in the Boston marathon bombing!
Please remove these items from your inventory immediatly,before some nut buys these ingredients and makes pipe bombs, or larger explosion devices!
Thank you for your time and I remain respectful YOURS,
Robert a Manella
Please see that the C.E.O. sees this message!
Again thank you!
I am getting nowhere by asking your delivery drivers to turn down their loud radios while delivering packages in my residential neighborhood.
It’s really easy to turn off a radio while parked or delivering.
It’s a different person all the time and nobody seems to realize some people work nights and are trying to sleep.
Mike lynch
508-942-xxxx
Mlxxxxx @gorelco.com
To whom it may concern: I am sending this complaint after speaking with one of your customer service Representatives regarding a policy change in reimbursement of funds if Amazon has an item that goes on sale within 7 Days of the purchase date. I have gone through many many contacts and information from Amazon and I cannot find one of them that says anything about a change in that policy. I was made aware when there was a change in the policy of Amazon no longer price matching with other competitors. A disrespectful and unconcernedway to treat customers. Between myself and my husband we have spent over $40,000 dollars in the last 2 years with Amazon, we have been prime members since day one of the service and I am a part of several focus groups for Amazon. The fact that I purchased a item yesterday that today is 10.00 cheaper and there is no precedure or desire to give account credits to Prime Customers is almost insulting. When I was speaking to the agent she stated it’s against policy and I would have to return the one I just received and reorder just to get the $10.00 discount. Honestly that has to be the greatest waste of Corporate Dollars I have ever heard of. I am certain, without a doubt policies like this are contributing to the large price increases we are seeing on Amazon on a daily basis. Last week I saw an above ground pool on Amazon that I wanted to purchase for my Grandkids. Amazon has it listed for $1950.00 approx. That same day I was checking measurements with my daughter to make sure the pool would fit and placing a Costco instacart order at the same time when I came across the same exact pool with a couple extra upgraded items selling for $1250.00 delivered. I thank God I didn’t order that pool from Amazon I almost did because of Amazon’s past 7 day credit difference policy. I am so greatful I waited and am being taught this lesson on an item with only a 10.00 difference.
Like I said we have been very faithful Amazon shoppers for many years. The fact that Amazon does not have enough appreciation for its customers to continue the policy of a “price increase within 7 days of ordering would result in a credit of the difference” is insulting. This little old 10.00 problem has completely changed my opinion of and the methods I use when shopping through Amazon. I will no longer just go directly to Amazon and assume I’m getting a good deal and purchase. I will do my checking around before buying things. Times are not the best for some of us right now. I believe it will continue to get worse. When our “stand by us”, “everyday favorite corporations” are not there to assist in anyway they can to make things easier something has to change.
If I have to waste my time and Amazon’s capital by the means of shipping for return sn return and repurchase in order to save my family 10.00 I will do that and any other things I will need to change in order to make sure my family comes through all this A-OKAY.
Thank you in advance for taking the time in listening to my complaint.
Sincerely
Pamela
I have contacted customer service so many times to solve the problem but they keep put me around and get no help since September 2020. I went to Lowe to purchase 7 gifts card to put on my account so I can buy something however after I purchase they block my account and don’t tell me what the reason. I called customer service and they said the special team will contact me to solve. They then text me tell me to verify the billing information so I email for them all the information they needed and they text back to me said they unable to lift the hold on the account, contact customer service to un hold the account. It like that more than 10 times and I get no help until now. Please I need this resolve so I can get my money back or able to purchase. Thank you
My package that was accidentally sent to Amazon was mistaken by my caregiver I spoke UPS they stated they sent and alert on the package to return back to sender that is I Victoria Becoate.Amazon the warehouse recieved package and stated it would take a while to go through packages th as t were not amazon I was told by an amazon agent if the package was not found by then they would refund my money for my loss package.I call Amazom April,7,2021 whichitbhas been 4 Weeks now I’m being told they can not reimburse me for my package which was from my medical supply company I am disable and handicapp I need my package due to healt reason
I am dissatisfied how amazon agents that handle my situation unfairly leaving me on phone long periods of time.
Hello about a year ago a amazon truck hit my car parked outside my house. I’ve been trying to get a update on the status off the claim but I don’t get any response. I have since moved . And have another email from the one I used for my claim. If there is anything that you can do to help or guide me in the right direction to finally get this issue resolved id be very grateful
I was lied to by the Amazon shopping app. I am not interested in anything that damages my credit or my financial status. How dare you!
Good morning i have had over 350 dollars from your company stolen out of my account and your customer service representative refuse to cancel the order and return my money to me and i have been lied to and all i would like is my money returned to me if you would give me a call i would greatly appreciate it at 812-508-xxxx
I try to complain about this via chat. Your people don’t even believe who I am, say they have my account, then as for my #? ALL deliveries to all Amazon Customers at the Linden Park Condos. are dumped in the lobby once they get inside building. ALL drivers do it for ALL orders! I run the building and your Cynthia kept saying she need to speak to an agent, I am the agent! I tried talking to many of your driver when I see them doing it, well you guys sure pick from the bottom of the barrel, all anti social and unpolite! Please, stop this. They must know they can do it for it’s so hard to complain about them! Please, iI know you’re now bigger then God and we little customers aren’t your big accounts, but please stop this! Stop ALL delivery people of yours from doing it. An Andrew even put he handed it to the receptionist! There is no receptionist, but that what it says when you check your order! Complained about that, got the old it’ll be taken care of I’ll get an email about it, nothing! So, simply I ask. Have them ALL follow delivery instructions and bring it to the doors! I’m not going to hold my breath that you will, but what the hell maybe we do still count to someone there!
I am a senior who has repeatedly purchased from your company I have never ever experience what I experience today April 1, 2001 I tried to have all the respect that a human being can have along with patients but the way the two representatives talk to me one being a supervisor named Jane the representative name Julia they laugh they thought it was funny you could not hear again clearly when they were speaking what I had to say was have no importance they get smart with you they giggleThey talk arrogant and I think it’s a shame when I spent so much of my money fixed income dollars with your company I know this will probably be locked over because in this world today no one seems to care but I’ve spent over 100 something dollars with you guys just in the last month in a pandemic and this is the appreciation I receive Julia the representative and Jane the supervisor if you listen closely to the tapes you will hear them giggling and I’m old and it takes some time some time for me to understand but I expected more from such a large company I’m not sure at this point they’re out ever do business or not with you again I do know the founder and CEO of this company would not appreciate how seniors are being treated because we require a little bit more time and for you to speak a little bit louder so there you have it not expecting anything to be done just wanted you to know I will be becoming a Walmart customerI hope there will be something put in place for those that work with us seniors wearing hearing aids trying to understand people of different organisms and their language
My packages are left outside gate or thrown over the gate ! The gate code is printed on labels! Ants were in a package yesterday. Not acceptable.We order a lot from Amazon and this has to be corrected.
I have worked on diesel, fossil power generation. Have developed concept for clean, renewable power generation in commercial amounts (M.W.) My concept consumes nothing and wastes nothing, creates secondary profit opportunity, is base load capable, quick online and quick offline for maximum grid flexibllity. Is applicable world wide and comes in two applications for 2 different generating needs. Are you interested? Contact me.
My son is high functioning autistic and works hard when worked. Your St Charles MO site refuses to find work for him. He shows up daily and maybe gets a hour or two of work. How do you plan to address this. He has spent months driving to work and sent home.
Please have a senior customer advocate call me. I have been trying to solve a purchase issue since March 15, 2021. I have had multiple conversations with associates and with each conversation the complaint has not been resolved. I have provided all information that was required. I have still not had resolution to my complaint/return. Please call me at 828 788 xxxx.
Alexandra Miller
To:[email protected],Alexandra Miller
Tue, Mar 30 at 11:10 PM
March 30, 2021
I have called twice before about the delays in my delivery of “prime” packages. The service has fallen so far south I seriously am reconsidering my membership to Amazon. Packages are not arriving on time and we pay extra to have them delivered to our home at a specific time, not when it is convenient for some else. At this point in time i longer have any idea as to when my packages are going to arrive. When I place my order I am told the package will arrive in two days and then at check it will say the package is coming later even if I am in the time limit or I get a message for an update telling me the package will be delivered a day or two later.
This now become a weekly occurrence!!!! I have had enough!!!! You have become unreliable!!! It is apparent you have not put the money back into the company to make sure the “Company” is taking care of the “Customers” first and profits second. Once again big business takes advantage of everyone to make a profit, there is plenty of money to go around you can still make your billions and run a successful company and be loyal to your customers who have make you very wealthy.
Since my packages are not coming in a timely manner as stated in the agreement by Amazon, I am untitled to a refund for all the times all my are packages have be late!! What am i paying the extra membership fee for??????
You raised the membership fee and the service got worst. Did you really think no one would notice????
I became very comfortable with Amazon, but it’s time to step outside of my comfort zone and find other avenues of shopping.
Sincerely,
Alexandra E. Miller
I am a 74 year old prime member. I order a lot from Amazon. For several months my deliveries have not been delivered to my address. I have complained to Amazon logistic begging them to correct this problem, they say they will, but it never gets resolved. Could you help me to get this problem resolved.
How do I cancel my subscription for Amazon?
Amazon has delivered 4 packages to the incorrect address per my disabled American Veteran living in Hartford City, Indiana. He has called and talked w/customer service mgr several time with no results. Your customers are waiting deliveries and Amazon will not pick up and deliver to the correct address. How can he resolve his issue? He can barely walk and he is upstairs.
Yes I would like to make an a complaint with whoever’s in charge customer service anyway I purchased a $200 Amazon gift card on 317 of 2021 and I had made an online account and purchase them some items and then the next day I get a email stating that my account is on hold and to verify my information well I have been doing this for like the last 2 weeks and nothing has been done I have the receipt and the card I work hard for my money for you guys to think that you guys are just going to take my money and nothing to be done about it I want my money back I want my $200 back
Stop the stupid Woke messaging on your platforms.
I’ve asked for return labels to return 4 items. For over a month they keep saying they would send labels to my home. Still waiting and upset. Can you help me with this problem?
I’ve asked for return labels to return 4 items. For over a month they keep saying they would send labels to my home. Still waiting and upset. Can you help me with this problem?
Hi I’m a team member over at smf5/smf9 I transferred to the returns department never once were multiple employees aware that it was only temporary and now they are moving us back to smf5 they are putting us on the complete opposite schedule and were told we can change but after talking to hr and multiple managers we were told there is nothing they can do so we either take that schedule or quit. I am a military spouse and have 2 kids my schedule is not flexible I chose the morning shift because its better for my life. We are all extremely upset about how this situation is being handled by managers and hr. If we were told upfront that it was only temporary position then we would have stayed where we were… I hope to hear back soon as this change takes affect April 1st. If I cant get back to the day schedule I will have to quit. Thank you for hearing me out
AMAZON IS FRAUDULENTLY SIGNING ME UP FOR VIDEO PRIME SHOWS I NEVER ORDER. NEVER ORDERED. YOU HAVE BEEN DOING THIS FOR 6 MONTHS, USING MY CREDIT CARD WITHOUT AUTHORIZATION. I SPEND HOURS TRYING TO CALL YOUR CUSTOMER SERVICE AND IT GOES OVER SEAS. NO ONE DOES ANYTHING ABOUT THIS. THEY SAID THEY WOULD CANCEL ALL CHARGES AND CREDIT ME BACK LAST NIGHT. I WOKE UP TO MORE CHARGES AND SUBSCRIPTIONS I NEVER ORDERED. HAVE SOMEONE CALL ME ASAP 949-929-xxxx. I WANT A HUGE CREDIT AND OR I WILL CANCEL ALL MY ACCOUNTS WITH AMAZON PRIME. TOTAL JOKE!!!
Hi I’m a retired school teacher with exemplary character but it seems you company can accuse me of writing reviews for money and I have no come back to argue my case. I have no idea what I have done to be so accused, as I have always acted in good faith. I have appealed this and have just had the accusation reiterated, when I emailed it was to be told my appeal had been rejected and future emails wo would not be responded to.. I feel like a criminal yet I have done nothing wrong! I feel suicidal over this, how can you just arbitrarily take my good name yet not explain to me what I have supposible done wrong!
I was unjustifiably terminated and I’ve been trying for almost a month to get my appealing to no avail I’ve been call me the ERC I’ve been emailing and then when I called ERS yesterday they said that they was not going to overturn my termination because I didn’t respond to the appeal process but no one has called me for an appeal process I waited and waited I even called them back about three times I went through to the whole protocol waited and I have not heard back from anybody until I called down I even sent them to emails and I have everything saved in my phone so my name is Yonetta Spriggs My login is id yonetts my phone number is 470-715-xxxx I will appreciate someone please please give me a call in this matter I’ve been trying every day and I’m telling you the God honest truth no one has called me text me or email me what appeal they set two appointments and put a ticket in for human resources for MEG5 to call me and I’ve never heard of her yesterday when I talk to ERC they said I didn’t respond to the appeal process which I never received all I just wanted was my job back I don’t understand why she is lying and being vindictive I never did anything to her and I am a good person and worker you can ask around
march 12,2021 I called customer service 888-280- about a problem I was having accessing my Prime Video viewing. Reception was bad so he called me back on 628-666-xxxx. Bottom line when I was still having problems hearing this person. I asked if he was in India.
He hung phone up. I received a text that stated an offensive term. I couldn’t believe what I was reading. I shared text with several people. I tried to contact customer service that same day. They responded through text. At that time my phone wasn’t allowing me to respond to your link.
I am a state employed counselor amazon was a second job.after having derogatory comments made to me by management about my tattoos I was pulled into a office and harassed for a long time about a suspected theft. They at first said my name came up then said they had proof.after I said I wanted lawyer present and was denied that I demanded proof.becuase my character was being attacked. When I got tired of being harassed I got up to leave mind you they did not tell me to go out the door they watched me exit. They terminated me not for the theft they accused me for but for messing with a locking device when all I did was open the door and leave to get away from the harassment. I got the notice of termination and they also didn’t give me all my hours. I hope I get a response from you if not I will move forward with my lawyer he said there’s a incredible case here and the news would eat something this big up without a question.
On Fri, Mar 19, 2021 at 1:05 AM Jahzeel Israel wrote:
No one ever replies from this e-mail I have been trying since last year to reach out to you all!
None of the below is truth except the account being used by myself mainly than my husband Jahzeel whom he and I share the one account. Why have two accounts and only one with prime? Doesn’t make sense.
I have NEVER received compensation for leaving reviews that is false! You all throw a lot if accusations but have NO solid proof! I leave reviews, well left reviews based on the product, seller and how it was used. Most of the time the sellers put thank you cards in the packages!!! I have NO control over what seller leave on packages and it doesn’t change my view of the merchandise regardless! There had been many times I had to reach out to sellers based on defective merchandise and I’ll change my review thanking them for excellent customer services, nothing irregular or biased about that. Without solid proof of this this doesn’t hold much face value and I demand my account (husband and I) to be restored to leaving reviews again. This is very biased how you all single people out that you ASSuME are breaking rules. I have ALWAYS stated that my husband and I share accounts. This is completely unfair and totally unnecessary! It took almost a whole year to get a response from you all, lame nonetheless but at least a response.
To me you all want people to leave ALL positive reviews for ALL the products Amazon sells and when that’s not done you pick people out and suspend their accounts with little to no explanation with out proof. “Prove all things!” Stop making false assumptions. I want our account to be able to leave reviews again!! Totally unacceptable.
-Falsely accused without a trial
I also meant to add that I sometimes do multiple reviews in one day like 20-30. I’m a mom of three I don’t have time to do reviews right away, plus I like to try the product a while to see how it works and if it stands the test of time, that’s the only thing that I can think of when y’all say: “Unusual activity” still ignorant to ASSuME it’s biased! I worked in customer service/business management 8 years and excelled even with language barriers and this is a poor excuse for customer service. Hiding behind a computer 🙄 When I reach out to Corporate they will think otherwise as well. This makes no sense. Why not talk to people first before making horrible assumptions and throwing accusations. My husband is available to talk as well to confirm we share an account! He never leaves reviews! I ask him how he likes a product I purchased for him and then leave a review after a while of using the product! I’m just flabbergasted by all this, I’m too great of s customer for this kind of bogus hate mail.
Received a package today and your driver drove over and destroyed my brand new lawn. It’s ridiculous the disrespect and this is not the first time this has happened. I work hard for my money and to have something I put time money and hard work Into to hace it destroyed come on
Delivery driver walked on grass instead of driveway at 1641 Cotswold Drive Orlando Florida 32825. We had Ring video.
This complaint is containing to employment..i was discharge with doctor notes and i took the notes to the job and i also called and talked to someone and he gave me a ticket number and told me HR was going to call me..Well no one have not called me back and this been since September and i’m upset because i really liked my job.I feel amazon need to do better and if u fired people with doctor notes then that’s poor business
I made a purchase that was horribly defected. I returned it my payment was to go back on my original payment method instead they took it upon themselves to put my money on a gift card I unknowingly made a purchase thinking I’m using my credit card on file instead I used the gift card barely $20 I ask for them to return the remaining balance to my card that the original payment was suppose to go to and I was rudely hung up on
I need the email address of your ceo or headquarters!!!
I’ve sent a complaint a while ago with no response. I’m going to try one more time then I will call The Better Business Bureau and if that doesn’t work then it’s the media. I ordered 3 dress from 2 different vendors. The dresses didn’t fit so I tried to send them back through Amazon with I’ve done in the past. I originally had to pay shipping to get the dresses now I’m told I have to pay additional shipping which would cost between $30. to $50. I repeatedly spoke to many associates from Amazon with no luck. I have asked supervisors if Amazon would take responsibility for these dresses, but still no response. I thought that since Amazon was a million dollar company they would do that for a good customer. But I was wrong. I am going to list all the information for these dresses with the hope that Amazon with step up and take responsibility for this. Following is the information: HSD is the seller, the first is Mother of the Bride dresses Long Evening formal dress chiffon size 10. ASIN: B07YZ8YSKW. The second is the very same thing except a size 12. ASIN:B07YZ9RS3J. Both dresses were $69.00 each plus $39.00 Shipping for each dress. Total for both $216.00. Dress number 3 was from Queen Bridal Women’s Retro Chiffon Summer Mother of the Bride short dress QU219 Grape. $85.98. I forgot to mention these dresses came from China and I had no idea the I had to ship these dresses back. I always shopped at Amazon and if I had a problem I would get a shipping label and send it back no problem. Now I ordered these dresses in December and I still did not get any satisfaction. I truly hope I hear from Amazon Headquarters very soon, like yesterday.
My family has cancelled our Amazon prime account due to your companies treatment of employees, picking political sides, cancelling books etc.
When did you start removing the date on the reviews? If I can’t see the most recent reviews then I’m not buying the item. Never had anything to complain about till now. I’m sure my 2 cents doesn’t mean much…..except someone is losing a sale.
I have been trying for 2 weeks to get a problem resolved thru Customer Service. But, because of the “outsoursing” of customer service, I really the people that answer do not inderstand the importance of “a refund”. I am a DAV without any legs. I am also a Prime Member. I was told today the “it would take 3 to 5 business days for this refund to appear back on my bank account”! Why? It never has before! I need this money to buy meds. Next time I need this product I’ll buy thru Walmart. The yl deliver daily and if there is a problem, same day service with an American talking to you.
t is not only difficult to contact you, it is very difficult to buy a book on Kindle.
I ordered *The Art of Theft *by Sherry Thomas. I immediately received an email thanking me for ordering the Audible of the book. I immediately replied to the email that I did not order the Audible, but, of course, it
was a no-reply address. I went back to Amazon and ordered the book, but there was no place for me
to cancel the Audible. Went back to my tablet and found that 2 copies of
book had been downloaded. The ordering page is obviously not well designed.
Please make sure that I am only charged for *one* copy of the book (take
one away however you do it, but please don’t take *both.* Then please make sure the charge for the audible is removed from my account and removed from
wherever it is.
With all your tech geniuses running about, surely one of them can design an easier way to make the exact purchase you want. Why is t so difficult to email you with a question/problem? Hearing difficulties make phones unsatisfactory & Chat forms insist on choosing an item from a purchased list that does not include digital purchases.
Thank you,
Kathleen Rhoads Carpenter
krcaxxxx @gmail.com
843-314-xxxx
xxx Stillwood Dr.. Unit 2
Pawleys Island SC 29xxx
Harold Smith who worked at your side in Newark California has stolen my Wayfair White entertainment center with fireplace along with TVs and appliances for the kitchen that were color red
I keep getting emails and texts re products I have supposedly ordered from Amazon totaling thousands of dollars. These messages are flying your company logo. I HAVE NEVER USED YOUR SERVICE, NEVER ORDERED ANYTHING THRU AMAZON, AM NOT A MEMBER … NOR WILL I EVER BE. I am forwarding the latest email asking me for $5K plus for a Razor laptop I never ordered directly to your CEO’s email box. Please do something to stop these scam emails that we are all getting.
I order on a constant basis with Amazon sometimes I receive my package other times I don’t get anything it’s alway damage not delivered and also in the computer that the packages was lost and never or delivered but never was this is always a problem ever time I spend money over 100 dollars
Are you aware Direct Marketing is scamming customers using the name Amazon? Charging twice MONTHLY on my credit card for some audible and magazine or some unidentifiable item? They should be stopped so other customers are not charged for something they did not order. This connects the good name of Amazon to some fraudulent people. Thanks
I am an associate kmazen at YYZ1 Canada , I am at outbound picking due to accommodate on my left arm (Tennis Elbow) since 3 month and I was doing good as SD at safety , something happened from an associate violates the safety , giving Pins to all associates without wearing a gloves , I complained but because this associate well connected with some staff in the offices, they made me I am wrong and they asked me to returned tomorrow Friday back to my previous work outbound picking, which choked me because we are all doing our best for the safety, the problem I have applied for loss prevention (L4) at the same site and I am afraid also it will effect my Job application , please whom shall I talk to for this matter.
Best Regards
Mazen Kalbouneh
1(437)215-xxxx
On our 900 block of N Martel Avenue in Los Angeles, CA 90046 we just had two drivers is separate Amazon Prime grey delivery vans park for more than 2 hours in a red zone and sit with the their back doors open facing each other, so that one van was facing the wrong way to traffic on that side of street, while they sat in the back of their vans using their cell phones for over an hour without making any devliveries, just sitting doing nothing. The street is very narrow and both lanes of traffic could not pass simultaneously so there was a lot of honking of horns. I asked them to leave and one van left after an hour. The second van stayed for another hour and moved his van, with the back doors open into the traffic lane, away from the fire hydrant he was parked next to. He then took another hour to make 2 deliveries on this block while still blocking traffic and obstructing the view of people leaving the apartment parking lot because he was in the red zone. I had to call LA Traffic Control to have an officer come and tell him to move. Someone should follow up on these two drivers. They have no repect for other drivers or the people in the neighborhoods they serve.
Amazon.com deleted my Amazon.ca account due to a misunderstanding and is refusing to refund even a portion of my gift card balance. Can this be resolved? What saddens me is, why does a multi-million-dollar company take any excuse to gouge from the customers they claim to care about?
To whom it may concern:
I am writing this formal complaint in regard to a recent purchase I made through Amazon. I purchased toothpaste from Amazon through another party and received it half empty, with “goopy stuff” that was not toothpaste. Upon further investigation I see there are current reviews about this product being sold as fake and fraud, and is burning people leaving ulcers in their mouth. Upon spending way too much of my time going back and forth on this with one of your customer reps, named “Neelam,” she said all she could do was credit me my money back. I asked to escalate the issue to management and she continued to badger and plead with me that she “already refunded me.” I am appalled with Amazon continuing to sell this product with such reviews. This could be a lawsuit and all I ask is that Amazon handle this appropriately and compensate me fairly for the terrible inconvenience and potential physical harm that would’ve been done, had I not checked the reviews afterwards. The customer service was terrible by that representative as she was very rude and said “go ahead and report me.” This was very time consuming and I expect better from Amazon in ever aspect of this situation.
My son bought a fire tablet for my birthday and exactly a year to the day the tablet would not turn on. tried all the troubleshooting but it just will not turn on because battery is dead. I have found that I am not the only one with this issue, dying in a year ,that is.. Mine died the day the warranty ended and Because I did not call that day only because I was trying to see if it would charge over night. they will not do anything for me accept offering a 10% discount on a new one. After calling a second time I was told that they would send my complaint to another department and they would contact me, Needless to say that did not happen. Then it dawned on me what the problem was . The reason is due to constant ads. after calling today again because i have not recieved any contact I explain to the tech why I called and tthat there is a problem with the ads draining the battery on their devices . I tell the tech that I cannot turn it on among other things and their response was they could remove the ads and to make sure my device is on and on wifi AND they will wave their fee for removing the ads. I mean really! Either they tottally ignored what I just told them or they cannot read and comprehend words and sentences! When I responded with “did you not read what I said? The device will not start! The reply I got was that they were just trying to help me. I ended the chat with I will call corporate. I believe that this is a class action lawsuite because it appears that they will not resolve this issue. Also there is no warning on the tablet regarding the battery will die right at a year because of ads. And why should it cost us money to remove them? It appears that this tablet are disposable. I will say that I have an acer tablet that is 5 years old and works just fine! So anyone reading this must make a complaint to Amazon first then go from there.
it is a person calling and said that he will get 1500.00 from bank he indentify as a Amazon employee Please have it check I think this person is trying to still to customers. I don’t buy in amazon
Spoke to an Amazon CSR completely useless, my delivery is going to an address that I do not live there anymore, they said they could not change the delivery so in other words my delivery is going to be sitting at an EMPTY APARTMENT FRONT DOOR and the so called CSR hung up on me was condescending.. I remember when their CSR’s were way more accommodating, helpful they were way better
I live in Norwalk conn a huge condo complex 3 driveways .Your drivers leave packages that even belong .We are listed as H any J they leave people’s packets for L M L I which these people would never get as they are never down this far and they wouldn’t know .Since Christmas I’ve been walking them down .Please address your drivers to look a little harder .
one of your trucks got stuck in my yard .talked to the driver and he said he would fix it. but just drove off. The ruts are pretty bad not good for my mower. I have pictures of the truck in my yard and after he left .what is the next step Thanks Darrell Briggs
I called customer service about an issue I was having with my echo and when I spoke to the initial person I specifically even asked them where they were from they said the Philippines because I explained the situation to them and it was like they didn’t understand what I said to them because they asked me so you have an echo they transferred me to that department. And the same thing happened there same accent explain the situation that person said so you have a problem with your echo I said yes I just explain that to you. I told them they obviously did not understand what I was trying to tell them and since it had happened the day before and it seemed like it already resolved itself I guess I was just wanting some answers and I was sorry for troubling their time at which point I hung up the phone rang again and when I answered they asked for me I knew who was already and he said why did you tell me that I didn’t understand what you were trying to tell me like he was angry I don’t know why he was calling me back I apologize for taking up his time and that I was going to just leave it as it was but he felt the need to call me back and basically asked me why I said he did not understand what I was trying to get at and why I hung up which I did not this is very unprofessional and not something I want to happen in the future.both of these gentlemen spoke very good English but did not seem to comprehend what I was telling them. But for me to end the call and him to call me back basically upset at the fact that I told him he did not comprehend what I was telling him is unacceptable. Especially makes me uncomfortable considering he has all my account information. The initial reason I called was because for some reason my Alexa echo called me from an actual number for the first time ever instead of restricted and I wanted to know why.
I’m a Amazon prime member love Amazon love to parties love the prices.on the 3rd of this month the return item was received at the warehouse. Today today is the 8th still no refund. It’s only $109 00 and some change. Why the refund policy really sucks. So I love Amazon I don’t want to go to shop at Walmart but this really got me upset. A lot of times I return and never had any situation I get it right away can you look into this please . Trust action number is 111 3788-579-9188-xxx thank you my phone number should be on file or email
If I worked for an Amazon Delivery Service Provider and felt I was wrongfully fired how can I file a complaint?
While I have been a very good customer for several years, I am very disappointed in Amazon that you have joined the social media and controlling what do you American people can and cannot read or learn about. You are censoring conservatives, while propagating lies for liberals’ causes.
Hello, I’m in disbelief. I purchased a mini camera. First time was defective with no buttons. I sent it back. Second one the wifi wouldn’t work with android phones. The return date was Feb 26th. I dont want to return it. I want a camera that works. First associate didnt seem very interested in assisting me. When I asked speak with boss. Took me 3 different times to ask before I was transferred. Then when the boss came on phone. Aslo didnt seem very interested in assisting me. Just told me call manufacture. So I can get the run around. Yay my dad gets a camera that doesnt work that were now stuck with. Thanks Amazon for helping with this gift. Not happy, I love shopping at Amazon. I just want products that work. I dont stand here and watch the date to see when it has to be returned. It is a gift for a 70yr old. He doesnt know when 30days is up. So guess we do nothing and nothing gets done. Just another story I have of a bad experience had with an Amazon associate.
Which is the best address to send complaint letters to: 410 Terry Ave North or 440 Terry Ave North
Hello,i dont have a complaint.i have a great invention that i want to sell to jeffe bezos.i want to get in contact with people that can make arrangements.
I have a big complant i was misled my account was used after customer service was on my phone for over an hour money not back in account phone not working properly
I was driving my way home and the truck driver with the plate number P894878 on the red light on Davenport 27, he was in a hurry and he came to my car and knock the window complaining about my driving and cursing, he push my husband and hit him.
I object Amazon’s removal of Ryan’s “When Harry became Sally”
Hello my name is Ryan Steil I have been a prime member for years and I am extremely aggravated and disappointed with the customer service I received from one of your employees that said she was a manager I really cant see how your very successful business would appoint this person as a manager considering how she handled my situation I called concerning a product I had bought almost 2 years ago I added insurance on it like I do with all my electronics and called because a mistake must have happened because I recently had a problem with my product and called asurion insurance that your company uses with the electronics you sell and they informed me that the insurance form for my product was never sent to them and informed me to contact your company which is ok mistakes happen well I talked to your first employee who seemed to be a little confrontational about why it was my fault your company didn’t receive my order correctly which was uncalled for and also was belittling as I then asked to talk to a supervisor to help with my situation who was completely disrespectful on so many levels I work in customer service and this is exactly who I would never hire her name was Mishca don’t know her last name or the correct spelling because she hung up on me I am so glad your company records your phone calls and im sure in this case your company is to I have never been treated with such disregard to my issue and my feelings and like I said I have been a loyal customer for years and have spent a lot of hard earned money and if these issues are not addressed I will not spend another dollar with your company again the time and date that it took place is as follows 3/6/2021 3:30 AM please contact me back as soon as possible feel free to call me at 702-613-xxxx and or email me at ryansxxxx @yahoo.com
Is Amazon all black now? Apparently so. Why are the majority of images on Amazon BLACK when blacks compose only 13% of the population? You people need to understand WHO keeps you in business and stop placating to this minority!
I would like to file a customer service complaint against atleast two customer service representatives one of them being a supervisor.
Return policy inquiry from Amazon customer Deanna Tucker (Order: 114-9415325-092xxxx)
Please have your Amazon Team that handles refunds credit back amount $206.82 to my Amazon/ Sychroncy store card.
Order ID: 114-9415325-09xxxx
Count Product Name and ASIN
10A Brazilian Virgin Human hair wig for Women with Baby Hair Glueless Full Lace Wig Silky Straight Human Hair Wig Pre Plucked Full Lace Wigs for High
ASIN: B07KQ5CZX2
refund is made.
Did this solve your problem?
Yes
NO
This is the email I received Sat, Feb 27 at 2:43 PM
Purchased item 01/05/2021. Bank Statement for Jan. or Feb. 2021 not showing this refund. It has not been refunded by an Amazom Gift Card. I’ve call and spoken with Supervisors, Told seller refunded on 01/18/2021, then refunded on 1/28/2021 .Delayed because I filed a dispute with Synchrony Bank. That dispute I closed on 02/13/2021. Synchrony Bank has applied this amount as a purchase again. Back and forth between Amazon and and the store bank for weeks. Getting the run around.
2009 as a Prime Member. This is unexceptable. As of today Synchrony has not received the refund.
I’m a huge fan of Amazon they usually have excellent customer service, but in this instance I have been robbed, I purchased a few items from Amazon in a bundle that came up to 160.00 dollars, I used my 170.00 dollar gift card I even checked after the taxes and I clearly had enough but suddenly my purchase was declined. So I started talking items off till I got down to one pair of earrings that totaled 21.00 dollars it was still showing declined, the only thing that shipped was a hoodie and 1 pack of socks! I feel like I’ve been robbed, I had a pair of cut off dark blue jean shorts that I really wanted! I’m on disability and that money was all I have right now, so you see my frustration!
I am a long time Amazon customer and investor. I just learned of Amazon’s corporate decision to cancel a documentary film about Supreme Court Justice Clarence Thomas that was prepared in 2020 for Black History Month. I am upset. I am appalled. I am angry. This decision is nothing more than naked censorship by the left leaning leadership in Amazon. It is indicative the outrageous and dangerous cancel culture that daily attacks our free speech rights and opinions that differ from the liberal left. This is America, not a banana republic. Shame on Amazon. I will be sharing my opinions with friends, and hopefully, they to, will give you a piece of their minds.
I am really upset, this is not the first time amazon delivery has messed up my order. I’m not sure what is going on, but there is no excuse. Do not offer me the same day delivery option for a fee if you can not produce the results on your side. I ordered the same item for same day delivery by a different brand and amazon not only delivered my item but took it upon themselves to cancel my order instead of reaching out to me to give me options. I have been a loyal amazon customer for years, I would like to be compensated a $250 amazon gift card for my recent troubles and the previous troubles I did not ever complain about. I am a very understanding person and like to be peaceful, but this is getting out of hand. Your item shipment dates need to be updated with accurate time
On Thursday,Feb 25th at about 8:15 pm a Amazon employee came to my door. They had a mask on because of COVID. I thought I was getting a package. I did not see a package in their hand or on the porch. She was very angry when I looked out the window. I was very confused because I could not understand her with the mask on. She took off the mask it was my neighbor argue and cussing about her yard. I did not recognize her with her mask. She use her Amazon uniform to get me to come to the door. I would like to make a formal complaint against Tristan Clark, 841 Roslyn Avenue Akron, Ohio She misrepresented Amazon when she came to my door as if she was delivering something . I do not want this to happen again. I order from Amazon I want to trust when I open the doormats a real delivery.
I have been working with people who said they are with Amazon Fraud Dept. They intercepted my call somehow and stole all money from my checking account.
I understand that you are canceling any books which express opinions that you do not agree with. This is censorship and I find it very offensive. My husband and I have done a lot of our shopping through Amazon for years because we find it so convenient and affordable. Especially during coronavirus it has been helpful and kept us safe. But because of your policies of censorship, which extend far beyond the sale of books, from now on we are going to buy as much as we possibly can directly from stores and we will not to use Amazon unless we have no other choice. If you change your terrible policy of cancel culture, which is truly hurting America and changing it from the free country that it was meant to be, then we will resume our former level of patronage with Amazon. We hope many other Americans will join us in causing you to feel financial pain for the terrible decisions you have made. Your company does not fit well in a free America. Please change your policies.
I do not like the way Amazon prime movies has segregated races in their programming. It is not right. Do you plan on having white voices or Asian voices? This race war must stop and large companies such as yourselves should be leaders in “all inclusive” programming versus dividing races by categories. Shameful and dangerous!
I bought a movie from amazon and this wrapping was open and the DVD was dirty. I tried to play movie I ordered, movie dud not work.
To Whom it may concern
I’ve been a Prime Member for years, and for the 1st part have been very satisfied with the service provided. However over the last year or so mason has adopted a Racially Biased marketing program. I have gotten very tired of signing in and have to tolerate the Links and Banner Ads for “Black Leaders” “Black History Month” etc. Having ads aimed at Black American Customers is not in itself a bad thing. But Amazon has gone overboard with this program, America is not made up of only African Americans, there are Native Americans, Greek Americans, Italian Americans, even Scotish and Irish Americans . Where arte the Banners and Links for their “History Month” or ‘Leaders”?
I have tried to find a Mailing Address to send a written Compliant, your Customer Service People have not been helpful at all, but have only given me the run-around. I feel that your Marketing Program is not only a disservice to American in general but you are doing more harm than good as far as Equality goes.
Michael Gordon
This is a complaint? I returned a
Drone on Feb 1 I took it to the
Elk grove hub and they started the return process and gave me a
Recipt for the return now amazon
Returns says they didn’t get the
Drone and won’t return the 500.00 dollars so now I’m out the
Drone and the money they refuse to look at my proof that I
Dropped of the correct item
#111-9947739-1072245
I asked a driver to not park in the fire lane when delivering packages. He said” shut up you faggot” and sped off in his truck. REALLY? He delivered to a home in Goodyear az at an address between 1180 and 1170 n. 163rd drive at approx 715pm 2/26/21. He was a Hispanic male approx 5’6″ tall and approx 150 pounds. He spit at me as he drove away in a Amazon prime van. If these are the people Amazon hires, count me out.
My wife is going Monday to begin radiation treatment for breast cancer ,I ordered this phone because of the price for her to use to contact people while she’s there …..all I received was a case .the lady I spoke with from Amazon in jefferson ga .as you can see admitted their fault ..i just wanted the phone we ordered for the price that was posted I sent a attachment of our conversation and phone ….now our money is short due to the cancer and the pandemic you tell me Amazon couldn’t afford to honor what was listed we are being punished for something the seller should we bought from Amazon not the seller .Gerald Guilliams (69 Davis St.jefferson GA 30549)470-642-xxxx
I recently opened a free trial Amazon account (in order to get a discount on a purchase). Then according to customer service, Amazon activated an old Prime account (attached to my name but not my email address) without my authorization. Before I could cancel the account I’d just opened I was charged for a second month–for both accounts. For both of these membership fees, Amazon charged my new credit card, which would not have been attached to the old Amazon account. This is unethical if not illegal. While the person at Amazon customer service returned the second membership fee he/she could not explain how Amazon was able to reactivate an old account without my authorization.
HOW CAN AMAZON SHARED MY PERSONAL DETAILS TO THE FAKE PEOPLE
How do I contact a person and talk with them directly on relay to reactivate our motor carrier account ? i have tried apps and emails with no response
Fedex keeps reminding me I am not their only customer. Wow, who knew? I am not any company’s only customer, but I don’t get my products delivered. I look to see the carrier, and low and behold, its fedex don’t cha know. I have three items 78381412xxxx this one is from amazon. probably on the same truck in charleston wv and hour south of me, they load it and my other two items on their trucks 9am and drive around and take them back to charleston wv and leave me with a poor weather exception, or its running late. I do not have this trouble with any other carrier. Does the driver feel like bringing my products today? Sure hope so.
I live in Arlington, VA
I am a lifelong martial arts master.
I run non profit GalacticKicksorg
Helping those effected by cancer.
I’m a empath naturally and learned the art.
I have a vision of the way the future of martial arts will be and I can help get Amazon there. I have a grift of creativity ways of doin things.
I was doing great at my studio and had to give it up after chemotherapy. The way I recovered using the meat I’ve aspects the Grand Master taught I think will help people adjust their bodies. I’m reaching out to help.
Hello,On Feb.2 I ordered 2 boxes of Zagnuts candy bars.I paid for them at the time of purchase.They were in stock and I was given a delivery date by Feb.7.On Feb 6, my order changed to”order received” we will email you when it’s ready to ship.Its been 3 weeks and I have no order.It shows in stock every day but I don’t have my order.I don’t want to cancel the order.I just want what I paid for please.Can someone please help me? I was really looking forward to getting this order.When I chat with customer service,they seem confused why it hasn’t shipped too.I look forward to hearing back from you.Thank you ! Barry Fineberg. barryxxxx @gmail.com (508)525-xxxx
I think it’s wonderful that you are paying your employees a minimum wage of $15. I think it is not wonderful that you are advocating a national mandate that forces other businesses to implement the same policy, businesses that may not be able to afford it. My advice is that you stick with your business model and stay out of politics.
Hi!I work for Amazon and was hired as a packer.I dont understand why employees have to work another job description that u dident applied for and not paid extra for.people are asked “need to help or go home.It should be asked that way.it should be asked there’s no work would u like to go home or help another department.not u have too.Some people have health issues and cant be moved around like that to be exposed to Covid 19.Then they ask you to use your PTO like thats mandatory to use,That is personal hours they can use when they decided.same when is was mandatory work 30mins extra.people are not mandatory to work extra time.I been manger for 16years and never seen you have to do something .really disappointed on how people are treated.
The website local monster .com are saying they have an Amazon interview then giving a phone number to call but signing u up for school leading people to believe they are filling an app for an Amazon job. This is the number they are using 717 454 xxxx
I am writing to whom it may concern about a refund for something I bought on January 30th I sent it back you guys received a February 5th I am still waiting for a refund in every time I called a tell me somebody’s gonna reach out within 24 hours and I should get my refund somebody needs to get control of the situation
I purchased a ARRIS SURFboard SB8200 DOCSIS on Decemer 29, 2020. It was lost and Amazon sent another one,, I was told if the other one shows up, that I should just keep it and wouldnt be charged for it. Which is exactly what happened,, it showed up a week or so later. I called and let them know I recieved it and should I send it back,, they said no. And promised me I wouldnt be charged for it. I again offered to send it back,, but no,, keep it. I recieved an email a few weeks or so later saying they were going to charge my account for the router,,, So I called again,,, told them the story and they said no problem,, they would take care of it and I shouldnt receive any more emails or charges. Well guess what,,, today I recieved another email saying that they charged my bank account 181.00 dollars for the router that was not returned. I am sooooooo pissed right now. I called yet again,, only to find out that yes they did in fact charge me for the extra router. She has assured me it wont happen again,, but for some reason I dont believe it. She is issueing me a refund but I wont get it for 3 or 4 days,,, I am on disability and cant afford to have “sneak attacks” on my checking account like this. I have bills to pay,, Needless to say,, I have cancelled my prime membership because of this and many many delivery problems lately (drivers not reading instructions, ect.) You have lost a long time customer and will not order from Amazon again.
Received a notification via Alexa and email that item i ordered was delivered. Went and checked not even a minute after receiving the notification and there was nothing there!!!! Called customer service and they said it’s not their problem!! If I wanted a refund it would take 3-5 business days to credit the account I used to pay with…WHAT???? That’s ridiculous!!! The delivery service used to deliver the item did not deliver and to get Alexa notification saying it was delivered is an outright lie!!! I don’t pay an annual fee to Amazon to be lied to!!! Horrible service.
When the deliver driver delivered my items, which they keep doing this exact thing and now they did it with my laptop that was delivered, left it on the outside steps away from our door near the sidewalk which for one could be stollen, and 2 it was a big box and was hanging off the step, and as a laptop could of broken. I have stated it on multiple occasions for them to bring it up to our porch and put it out it on the bench where it can’t get broken or possibly stollen
They also usually post a photo of where my box is located and this time with the box hanging off the edge they did not. But I took a photo of it I could send you.
My student membership ended while I am still a student and I was placed on nonstudent account for double the price, without my permission and charged the full year. I was told that I no longer qualified for student rate and can cancel my membership. I canceled my membership thru app but was charged for full year and without refund. I called customer service with no resolution and asked to be escalated and they transferred me to Hunter. I stated that I was not notified about increase in cost, nor agree to price increase and cannot afford the increase in cost. After arguing with him, he then offered 50% refund to cancel account to which I asked how much monthly charge for Prime is, he answered $13. I broke the math down to him that 2 months of service does not equal 50% refund of full year charge. He stated that he is the ultimate decision maker and that there is nothing else he can do. Amazon should notify it customer when set agreed upon price changes and get their confirmation on price change. I like Amazon but will not be robbed of my hard-earned money and want my full refund.
My name is Cathy Hill. Phone (859) 509-xxxx. My account has been locked for weeks due to someone using my account to order a MacBook Pro and GoPro. I immediately contacted my credit card company and they issued a new credit card. Amazon also used my $100 gift card that was added to my account from a Christmas gift. What do I need to do to get my $100 back. I’ve called for weeks and am told I’ll receive an email with instructions. That has NEVER happened. At this point I want my $100 gift card back.
I work at Amazon ONT6 in Moreno Valley CA and we have been advised we have new people they didn’t tell us exactly who but they changed the way VTO works they won’t send it anymore at night time I don’t think that’s fair because I have epilepsy and I have to constantly go to the doctor and I have a survey coming up so I have doctors appointments from left to right and I have to use my PTO,UPT OR vacation and they bug me all the time saying that I can’t be using my UPT or I’m going to get fired but I don’t know what to do when they changing how VTO works and that I have to get VTO through a computer they have there but we are in a pandemic I don’t think that’s safe to have a bunch of people on a line and when I tried to show HR my doctors note for a ultrasound that i had to do before my surgery and that I couldn’t make it this day and that I didn’t have hours to cover it if there was an alternatives and they told me they didn’t accept doctors notes from blue badges but they thought my ultrasound was for a pregnancy and that’s the only way they could if accepted it and I don’t think it’s fair that they said because why do I have to pregnant for my doctor note to be accepted that’s not right at all and for my seizures I have to cancel some appointments because I don’t have hours and my appointments are in the mornings and they only offer VTO through the computer in the building, because they have a new system and I have to now cancel my appointments so If I have a seizure or anything I’m going to blame AMAZON ONT6 because they don’t accept doctor notes and I never have any hours to spare because I have to use the very few I got and they decided to change the way VTO works
Afternoon,
I am a senior citizen. I order off of amazon 2-5 times a week.
Usually I am happy with the delivery service but as of late, I am not.
I have ordered 2 items and my roommate ordered 1 item that were bulky and heavy.
Amazon sends them via UsPS and not UPS.
I do not get my livery delivered to my home. I have to go to the local post office to get my package.
I have a small car and the things I ordered would not fit in my car nor would my roommates item fit either.
The last time this happened I notified customer service and filed a complaint, however it did no good because it has happened again.
I would hate to have to stop ordering from Amazon but if this continues with large heavy deliveries, I will have no choice.
I ask that the people in shipping catch a clue and use common sense, think outside the box so to speak and know that these things need to be shipped UPS.
I would appreciate a response.
Regards,
Lorraine Ripley
Emailing about being lied to in my account being reversed with charges I’ve waited more than 3 to 5 business days that I was told by Amazon representative and now there telling me could take up to 2 weeks I don’t want my money sitting in your account drawing interest and I promise after this episode unless this is made right I will never shop at Amazon again and I will post all this on my Facebook account of how I was lied to and I can prove it
Amazon has repeatedly ordered huge catering orders from my job, Bjs brewhouse, with no gratuity and I feel like that’s kind of absolutely ridiculous coming from a company with as much wealth as yours. Your CEO holds a huge portion of the worlds wealth and you can’t tip restaurant workers or delivery drivers on a 1553.00 check? Took 2 hours and 8 people to put together for no money. I’m disgusted to say the least.
I had cancelled my account in 2018 when I opened the joint account with my spouse. The charges on my card where for the closed account all these years, and I thought it was from the active account. I noticed the error this year, while doing year end. Contacted your offices, and even though they could see no activity on my account, they would only refund me 1 year of charges. I am really disappointed in a company that thinks keeping some 260.00 from a dedicated customer is more important than a satisfied one. This is the reason companies lose the fidelity of their clients.
I live in Stoughton, MA. In my area packages are frequently left at an incorrect address by AMAZON DRIVERS. This needs to be corrected.
I have been a long time customer that neede help so, I called customer service spoke with Philts and knows nothing Wow…. I even asked to speak with higher superior replied doesnt have So I, asked why he cant help me if you are in customer service . Repied dont know….So , I asked for corporate number ….Dont know either OMG I asked him what are u there for? Unbelievable well who ever gets this message can u Please call me I need help 209 313 xxxx Jacqueline Warfield thanks
After having Amazon with a unauthorize transaction I am not happy shopping on Amazon. For better security a text code should be sent when a purchase is made on line. I notice that Amazon uses text code for logging into accounts. Reluctant to shop on Amazon
unauthorize charge to Amazon account on 01-20-2021 order number 112-7723375-436xxxxx Amount $34.97
I ordered several items on amazon.com on 02/01/2021. I attempted to check the status of my order and was prompted to sign into an account that I don’t have with amazon. I reached out to customer service for an order update and for assistance but for the last 4 days have been going in circles. my order was paid for and charged to my bank on 02/05/2021. I was told by a representative named “anna” that my account needs verification for the bank card that was used #ending in 7420. I’m confused as to why was the card charged if it could not be verified? The representative stated to me that I was sent an email but because my account is on hold I would not be able to receive the message, which also restricts me from verifying the information requested (does not make any sense) I just want my refund because I do not want any items from amazon moving forward. the customer service representatives are rude and incompetent. Can someone please contact me to resolve this matter because it has been nearly a week and I am constantly being told that someone who can access the account will reach out but never does and its been too long. thank you in advance for addressing this matter. i can be reached at 1-646-263-xxxx.
Hi, I am working in Amazon warehouse in San Jose, Ca. Recently one of manager has started harassing me unnecessary reason. Like 1 minute late, Cant drink water after clock in, login device while walking to save time. Where do I complaint in detail.
I have a complaint
Amazon corporate is a big joke TABARI THE RECEPTION GIVES OUT WRONG INFORMATION AND LIES ABOUT IT. SAMANTHA AS WELL. WHEN THEY ARE ON A RECORDED LINE. THEY ARE UNPROFESSIONAL AND INCOMPETENT
I recently submitted a one star review, but it was returned stating that I didn’t follow the correct procedure. I believe that I did. I reviewed the product, my experience with it, and that the seller also sent me a letter (which I attached to my review) saying that I could receive a free tub of cream or a $15.00 gift certificate if I submitted a five star review and only a five star review. I think this is a shameful practice as I put a lot of weight on submitted reviews. Does Amazon not care about what I consider to be unethical business practices?
I am deeply disappointed by the German Amazon,
many times the delivery service “Hermes” does not bring my orders, referring to the fact that they cannot find my home ….
and this is in the era of GPS and Google …
with DHL there are no problems at all, they all bring and give.
contacted local support and everything is useless.
Couldn’t a company like Amazon be able to solve this problem?
Many times my children have been very upset because of not received orders, and we have five of them!
We waited a month for some orders and did not receive them, but instead sent them back to the seller …
here are some of my undelivered orders:
306-9030448-1165959
306-6284194-2867547
306-8652730-6756359
306-7921268-4592311
306-7710368-0033951
I am an old customer. I had a problem with product ordered using my Amazon Account and my credit card. I brought the case to you and to American Express. Well, you decided to penalize me, so to speak, instead of the person who used my accounts. The account has been blocked by you. Your reasons were that I was reimbursed by AE as well. When I started presenting this case I was told that both Amazon and America Express will get back to me with a resolution. I called today AE and according to them you are charging me for Amazon Prime. I want to know what is also my situation. Are you telling me that I am expulsed from Amazon? What I did wrong. As I told to AE I have been taking care of my mother who terminal cancer. I hope you can help me with this matter. Thank you
I had one of your vehicles driving extremely fast in my neighborhood and I also have video of this as well as a picture of the license number. Asked her to slow down and she was extremely rude. My address is xxxx N Tam O Shanter Drive, Azusa, Ca, 91702. I will provide a picture of license and also video if needed. Please do not have this personal on staff for it a liability for all of us.
Very upset. I just learned Amazon has been charging me for a Starz subscription I didn’t authorize. I attempted to resolve through chat. Only to get someone in India(thats also upsetting) and that person has little to no authority to refund me back all of my money. Also doesn’t know the customer service phone number. The subscription is suppose to be cancelled. and to refund one of the charges. But I would like a refund of all of the charges. They were don’t without my knowledge. We only ever watch the things that are Free with Amazon prime. Please refund me all that i was charged back to my account. hopefully i wont be charged without my consent in the future
You are looking at building a facility in Amarillo Texas. I would like to talk to someone about the security for the site.
I ordered a dryer lint trap and the package came sealed but completely empty , I called the 24 hour number and they said that they could give me a refund on a gift card in 3 to 4 hours or give me a refund on my debit card in 3 to 5 days ,but I wanted my dryer trap , so I said can’t you just send me my dryer trap and he said that I would have to order again , and I asked why would have to order twice when I DID NOTHING WRONG. He said it had to be done that way. The person that sealed the package and the person that delivered it knew the package was empty and I’m being treated like I DONE SOMETHING WRONG. i would just like to get what I ordered and payed for.
I am desperately trying to find contact information to offer property to Amazon for rent or sale. Can someone please provide me with this information ASAP?
I was currently hired by amazon delivery station , 510 Sunbury road, Columbus Ohio , my first day at work was okay , but second and third , was a real disappointment ,
My 20 years of work experience for various organization, i have never see when one will drive 45 minute for the purpose of working , the operation area will asking you , do you want to go home , do need vto , to me this show lack of sensitive of management , poor organization and lack coordination of management skills, this does not tell the integrity of Amazon.
Does Amazon actually have an “Investigation Team” ?? If they do, they aren’t doing their job. My old Amazon account has been hacked twice. Each & every time I call to get help the person in Jamaica, Phillipines, Costa Rica, or some other place isn’t able to help me. They say all they can do is fill out a form for the “Investigation Team” to research it and they will email me – NO RESPONSE EVER! If you ask for a manager, or ask to escalate the call they aren’t able to. I want Amazon to be a company that takes care of problems but I am so disappointed with this company – so time consuming & frustrating to get nowhere!
I called Amazon Customer Service about an issue with one of my orders for Joseph Blanchard. While on the phone I was transferred to five different people, who could not speak or understand clear English. For better customer service please hire people who can speak and understand clear English and who do not interrupt a customer who is speaking. Rude employees are not desirable and end up aggravating the customer even more.
Got locked out of my Amazon account. Nothing works, call customer service and get no where. They are getting $14 a month for Prime out of my bank account which I can’t use. Dealing with Amazon is like a sink hole, just keeps getting bigger and bigger
The customer service from Amazon changed completely and I’m very disappointed. I have my baby registry with there and when I did register I didn’t see any information that would take 2 weeks when you return and item for them to refund the gift card. It’s very frustrating I have my baby coming anytime soon and I still need to wait for the credit to get other stuff that I need for the baby. I contacted the customer support many times but they don’t care. My last conversation today they left the chatting and never answered me. I asked to escalate my complaint. Many years with Amazon prime and the service definitely changed for bad where is sad.
Customer service via chat is AWFUL. I have to get beack to work now but I just finshed having a horrible CS experience. At the end, they just simply disconnected without ever answering certain questions. They kept disappearing from chat and demanding my phone number after for info for a manager/supervisor or email to submit my feedback.
so…
at?Messaging Assistant | Customer Service
Hi! It’s Amazon’s messaging assistant again.
So, what can I help you with?
8:00 PM
An item I ordered
8:00 PM
Messaging Assistant | Customer Service
Let’s see. Could you select the item you’re looking for from your recent orders below?
8:00 PM
8:00 PM
Messaging Assistant | Customer Service
Looks like this item was delivered on Monday, Jan 25.
Could you confirm what went wrong, so I can help?
8:01 PM
I need more help
8:01 PM
Messaging Assistant | Customer Service
Type a little about what you’d like help with so I can get you to the right place.
8:01 PM
The person I sent it to moved addresses and I need to get the package back to send it to the new address.
8:01 PM
Messaging Assistant | Customer Service
Thanks, someone will help you with that here through chat.
Ok, would you like to connect with an associate for help?
8:01 PM
Yes, get help through chat
8:01 PM
Messaging Assistant | Customer Service
If you have details you think would help the associate, type them here.
An associate will join the chat.
8:01 PM
S
Sameeksha has joined & will be ready to chat in just a minute.
Sameeksha | Customer Service
Hello Jasna
I’m Sameeksha, here to help you today.
S
8:02 PM
The person I sent it to moved addresses and I need to get the package back to send it to the new address.
is that possible?
8:03 PM
Sameeksha | Customer Service
Could you please confirm the tracking number of the item?
S
8:03 PM
TBA146594581904
8:04 PM
Sameeksha | Customer Service
Thanks for the tracking number
Please stay connected while I look into it.
Could you please confirm the address were you want to deliver the package
If the address is beside 1 mile from the current address, I can help you with the address change
S
8:06 PM
3102 West Cheery Lynn Road, Buckeye, AZ 85326
1 mile?
no, i dont think so
8:07 PM
Sameeksha | Customer Service
The address is outside of the delivery area in this case we are unable to change the delivery address
S
8:08 PM
so i cant have it retrievedand returned to me or Amazon?
i’ve lost it?
hello?
8:10 PM
Sameeksha | Customer Service
I am sorry for the delay
S
8:11 PM
ok
do we have an answer?
Look, I cant spend all night here…if you are servicing other people, please give me to someone who will not waste my time
Thank you.
wow
really? no response?
hello???
8:19 PM
Sameeksha | Customer Service
Do you prefer to add any delivery instruction on your address that would help the driver to ensure successful delivery to this address in future?
S
8:22 PM
really? sso o don’t anser muquestion, disappear, the don’t aswer my quaestions again? I’d like to know how to provide feedback for this chat, please.
8:23 PM
Sameeksha | Customer Service
I am sorry for the delay Jasna
S
8:24 PM
I just want a manager or suervisor or email address where I can proviide feedback for this custmer service experience. Thank you.
8:25 PM
Sameeksha | Customer Service
Could you please provide us your contact number ?
we need to talk to you in this matter
Could you please provide us your contact number ?
S
8:26 PM
If you will not provide me the information, I will research and find the VP for customer service on my own.
I would justlike to submit my feedback.I have to get back to work now.
If you won’t provide me the information, I will find it another way.
Sameeksha | Customer Service
Thank you for giving me a chance to look into this for you.
S
8:28 PM
I returned an item for and didn’t receive my refund
Amazon has always been fair and courteous so this complaint is not about Amazon. It is about one person who I believe does not meet Amazon’s standards. I have been trying since last October to get a working computer. The first computer I bought ($1800) was eventually returned because it was defective. The second computer would not activate Windows. I first spent 2 weeks trying to get ahold of the manufacturer with no luck. I left messages and sat on hold for hours. I finally called Amazon to see if they could assist. When the support person could not help they transferred me to a supervisor. This is where my complaint comes in. He was rude and not helpful. He said he didn’t have the resources to help and he offered to refund my Amazon membership. His name was Dean and he left a very bad impression of Amazon’s customer service.
THANK YOU FOR NOT DISCONTINUING THE MY PILLOW COMPANY. IN THE US, WE SHOULD HAVE FREEDOM OF SPEECH TO SUPPORT WHATEVER POLITICAL PARTY WE WANT WITHOUT HAVING OUR LIVELIHOOD JEOPARDIZED. I will remain a loyal, consistent customer because of this.
My name is Donna Simmons. I recently was employed at Amazon fulfillment at 4219 Richmond St. Philadelphia Pa,19137. I was a seasonal employee. I was promised by HR. that I could earn a permanent position.(blue badge). I worked very hard for a permanent position. After I was there about a month. I received an email that I was eligible for conversion. I waited for the time to pass. I went to HR. I asked him will I be able to convert he told me I would. After two weeks. I went back to HR. I was told maybe next week. Each time I was told to be patient. After the second month a new crew of employees were hired. They all received their blue badge. I once again was lied to. I was writing to let you know. That is what kinda people you have in charge of people’s date. He was not empathetic and he lied to me and caused me a lot of mental anguish. Cause I loved my job and I told him that many times. I really worked hard and after a while the thought of going to work made me physically and mentally sick. I worked hard and human resources treated me like I was not even human. It really was unethical and and maybe a dereliction of duty. I lost a job I loved because one person decided I was not worthy. He allowed me to wasted my time and energy and my belief that one could rise above personal feelings. To do the right thing for the company by judging me by my work ethic. He broke my spirit cause I really worked hard. Until it was obvious to me that I was going to be the only one with out a schedule for mega cycle. I hope you receive this email. It should be important how your employees are being treated. Because some people can’t handle the power that they are given
I am writing to ask you to consider dropping the My Pillow product due to the CEO’s support for promoting conspiracy theories concerning our latest presidential election. Mr. Lindell supported the harm to our Congress and treason against the United States.
How can I get assistance of help with a problem comming from a Amazon Delivery Partner (3rd party), with unfair labor practices with their employees. Is their a written policy in place or can the Department of Labor in the state of MD can assist me. I just want what should be right and fair.
Hi, I am a customer and have been for years . This year I am in charge of getting donations for post prom for our village. Our town is Giltner Nebraska we have a population of 300 our junior and senior class has 30 plus kids. This year with covid will be different but we are trying to give the kids the best post prom we can . Our fundraisers are small because of our community size and unfortunately due to covid we haven’t been able to do a lot of our money makers. I know it’s a long x but I do really appreciate your time reading this email. Thank you for your consideration.
2021 Safe Post-Prom Party Donation Request
Once again it is time to organize are drug and alcohol-free safe prom party to be held at Giltner High School following the Giltner High school prom on April 17th, 2021 the Safe prom committee has been busy fund raising through a variety of activities.
Parents of the youth involved contribute to this event, but we also need help from people like you. Your support is greatly appreciated and will help make this event a successful example to show that alcohol and drug free events can be fun and meaningful. We ask that you consider a cast cash donation, check or prize item (gifts certificate, item etc) for the Giltner Safe Post Prom .
Entertainment an breakfast is planned to encourage all students to remain on site for their entire event for a variety of activities, prizes, games and food. If you are able to contribute to Safe Post Prom Party please make checks payable to the Giltner Public School in the memo line, please include Poat Prom and send the check or donation to:
Giltner Puclic School
PO Box 160
Giltner, NE 68841
If you would like your donation picked up or if you have any questions you may call Beth Omel 402-604-xxxx any contribution you may provide would be much appreciated we would like to receive all donations by March 30th 2021 to allow time to prepare for the event.
Thank you for considering a donation to the Giltner Safe Post Prom Party.
Sincerely,
Giltner Prom Commitee
On 9/23/2020 an Amazon delivery driver hit my parked car. Sedgwick finally letter dated 12/3/2020 that the driver didn’t hit me. I need help and I need Amazon to know the type of company delivering your products.
Amazon and Bezos and Dave Clark are pond scum for offering to help the Biden administration distribute vaccine ONLY after Trump leaves office. Disgraceful human beings.
Who do I contact about asking Amazon not to sell fur on their website and to follow stores like Nordstrom’s who are banning fur sales from their stores.
Please stop carrying MyPillow items! The MyPillow CEO spouted baseless voter fraud conspiracies and claims that the election was rigged against tRump. He supported the insurrection at our Capitol on January 6! Amazon needs to stand with the country, not a scumbag who tried to overthrow an election. Please stop carrying any products from that company!
The Amazon customer service is disgusting, very aggressive speak with me, Amazon sent me wrong items and I send back to Amazon and explained I received wrong items, I received money back but after 4 months Amazon charge again money from my credit card for any reason again, when I called Amazon customer service I speak with Brandon W and has bad attitude with me ,I recommend everyone close Amazon account.
Y’all closed my account after I tried purchasing a wrist blood pressure monitor that my doctor recommended me do. You said it was due to suspicious activity. I had already verified through MY OWN PHONE that it was me, a security measure *I* set up, and because I wouldn’t send y’all information on my BANK STATEMENT, which I don’t send ANYONE and is common sense on why (Identity Theft & because it’s none of your business). Y’all close my account after I sent you two pictures, which I shouldn’t have had to send, of the last four digits of my card AND my full name. Y’all didn’t even let me change my password or and yet y’all close my account. What kind of business are you running? I’ve never had this problem with eBay.
Waited 21 days for my item to show up. Called to verify the fright delivery of it. Took day off work to be home to receive freight delivery. Get email at 16:00 on delivery today notifying me of the order being cancelled. Called to complain to Amazon about losing 21 days when I could have ordered from someone else and was offered $15 account credit. Really felt like they didn’t care. Item was being sold by Amazon.com Services not a third party company. Worst amazon experience I’ve had, shockingly bad
I have sent several emails and never gotten a response but o feel since I’m buying every two weeks from you site the least is too. Respond especially when I’m getting mistreated and aggravated. With your employees
I can not get in my account. Amazon claims there is a dispute with 3 different orders and my credit card. My husband and I did not dispute any charges and neither did my bank. I want to speak with someone who has access to my account. I am beyond furious that in your high tech world you can’t tell me who disputed my charges and open my account.
Questionable pricing by Amazon.com ethical matter. Over charging for item priced in Brazilian Reals R$650. for $681.USD!!!!! Symbol R$ is NOT $USD! The $ symbol is Brazilian Real. Price of item in question costs in converted currency $123. and Amazon is charging $681.!!!!!!!!!!!
I ordered pro beats Jan 6th they were supposed to of arrived jan7.I still have no product and Amazon is refusing to give me my money back. They don’t even see movement on the order. They told me twice they canceled the order so I call today and now there saying it was never canceled. I want my money back now. Today is Jan 14th I’ve been beyond patient.
Today @12.04pm I had 1 of your drivers back out in front of me on highway 70 west. Let me explain how close this mistake came to causing a major accident with possible death. License plate # NFI- C48. I was rounding a curve to my left & the driver was backing out of a driveway & it appeared he was going to stop but he or she did not. I had to lock my brakes & 1/4 of the van was in the lane. I had no possible escape route to another sharp curve coming @ me & a car approaching. I assure you that when I came to a stop there was a few inches from hitting your van. My wife who had just came from seeing a family member for the last time before cancer took her was already in a terrible frame of mind & I had pulled over a few minutes prior to this to hold her & calm her down. And approximately 5 minutes later this very close close call to a serious crash made her scream & cry more so from being so scared. Again I pulled over. She wanted me to call the Cheatham county sheriffs office to report this incident. I chose to contact you directly. This occurred between peg ram & Kingston springs TN @ the exact time stated. I actually wanted to confront the driver as he made a left @ the next red light but she did not want me to do so. I drove 2,000,000 miles across this country and I did not have 1 incident whatsoever. This driver needs to be reprimanded & made to obtain recertification in safe driving. My tire skid marks are a least 10-12 feet long. As a prime member for many years I’ve always enjoyed dealing with your company. I fully understand that due to our trying times in our country that sometimes a company has got way behind on delivering packages & other delivery items but as this driver was backing out in a hurried manner it crossed my mind that they were in a hurry. It appeared to me that there was plenty of room for the driver to turn around before pulling out. I have bald spots on my tires from the braking so hard. I’m very disappointed with this gross negligence & disregard for human life & I assume you will take action in this matter. Thank you very much for allowing me to vent my extreme anger & fright from this very close disaster. God Bless our great USA!
Can you please get air mattresses for the national guard on duty at the capital? They should not be sleeping in the floor!!!
You’ve given the right to free speech a slap in the face. Give your readers the opportunity to make up their own minds. We don’t need or want you to control our choices. Stop the madness!!
Will never use AMazon again because of the way you treat conservatives.
Will never use AMazon again because of the way you treat conservatives.
it has taken me over 2 weeks to try to get this resolved. I ordered a mattress and discovered there was fraud on my account. someone had put in their amex, which I don’t have. I asked for that to be removed, and decided to cancel the mattress while in this fraud situation. System said I couldn’t. Tried CSR , couldn’t. They said it showed supressed. They told me it wouldn’t bill or ship. It billed me two days later. Talked with at least 15 people in this time. Told by a sup he would request a refund. Didn’t get the refund email approval. Another csr requested a refund. Didn’t get the refund email approval. Spoke to a number of reps and another sup. All of whom told me the same. Last sup I spoke to this am, was Jasper. I want to file specifically a horrendous complaint about his attitude, his verbage, his response, and his absolute rudeness. Telling me how I was to answer him, what to say, and not listening to what I said, nor letting me answer parts of the questions. He also told me I should dispute it with my bank. I asked why he was the 1st one to tell me this. I INSIST that someone listen to that call and put him on severe warning. I believe you will say that I am telling the truth. UP to the point, he got me even more angry that I swore at him twice. He kept threatening me to end the call before this while I was attempting to explain more of the details. I also INSIST that I get a call from your management to discuss this, and the status of that order for the memory mattress, which you won’t see on my account. 385 444 6658. When I just called your cust svc number, and asked for complaints, it disconnected. Pathetic situation and treatment. My bank has put a dispute in. I would have done that initially if someone had told me to, so you have even a bigger mess of training to do for the others also. PATHETIC!
Disappointed in the removal of Parler from your web hosting.
I and many others will be canceling our accounts due to your discrimination and taking part in eroding freedom in America. Stay out of politics. Stay neutral. It’s criminal what you’re doing…
Please consider removing books and merchandise that promote Qanon and white supremacy from your merchandise. Thank you.
For the last several years I have averaged approximately $3000 to $5000 in purchases from Amazon per year.
Due to your censoring of free speach and Parler, I will not be buying anything on Amazon until you reverse course and appologize for your anti-democratic behavior.
I have a choice on how to spend my money and I know you only think I am one person, but that is the basis of your problem
How do you have the right to limit speech in the USA?
your stance on deleting Parler from your platform is an attack on free speech . will be deleting my amazon account and never ordering products from there again.
You are comparable to Communist China. Do you people have no conscience, morals or principles?
Just to inform you that since you’ve dropped “PARLER” from your web-hosting service, we’re dropping our Amazon Prime Membership and are going to be looking for another source for buying online such as WALMART. We will meticulously seek out vendors that won’t benefit Amazon. YOU HAVE BECOME A COMMUNIST ORGANIZATION IN OUR OPINION. FUNNY HOW THE RATS ARE EXPOSED WHEN THE LIGHT IS TURNED ON. IT IS OUR SINCEREST HOPE AND PRAYER THAT PARLER WINS THEIR LAWSUIT AGAINST YOUR VIOLATION OF THE SHERMAN ANTI-TRUST ACT AS WELL AS BREACH OF CONTRACT!
Very dismayed with your censorship of Parler, et al. My God, FREEDOM OF SPEECH is sacred in this Country. Worse, is your arbitrary and selective discrimination against those who disagree with “you”. Please, reconsider your biased position. While I certainly appreciate the services you provide, your censoring of Parler, et al is UNAMERICAN and shocking that you would stoop to this level of a Communistic dictatorship. Please. Reconsider. Thank you.
You did the right thing dumping parlor now please stop selling all my pillow products.
Nice try. I’ll get to bezos by phone somehow. Until then quit because your job is inerican
Why are you bringing a business into politics? This is not a good way to operate. Maybe there should be some checking into items(companies) selling Violent items such has the blue tshirts that promoted violence against police. And if you think Trump is to blame for other people’s actions you are part of the problem. Stop causing division. No where did Trump advise, bribe, make offer to people attended the Rally. It is no different than other rallys. Did we hold other organizers accountable for all the destruction and deaths they caused, NO.
As a combat veteran i am disgusted with your companys decision to silence free speech.i have been using your company for a long time.i will stop using it and the rest of the services your dictator supporting company quits supporting politicians.its a dam shame in a “Free Society” that you suppress free speech.i have lots of friends that have died for our rights and u and your company are stepping on their graves.u should be disappointed with your company what an embarrassment. I welcome a real response!!!!
stop the cendorship
Concerning my account…I will be closing it immediately because of you attacking MY 1st amendment rights on parler! Very disappointed in you..Facebook Twitter… I really enjoyed shopping with you sincerely Frank Stover
Your corporate leadership does not believe in freedom or diversity of opinions, shameful.
I spend thousands of dollars at your company every year. NO MORE. You are a member of the radical left that is destroying our country. Why don’t you move your headquarters to China or somewhere more suitable for you?
I will cancel subscription and never use Amazon again unless you stop censoring and stop the shutdown of Parler
Half the country is angry over the election irregularities. Silencing Parler only gives this movement more anger which is now directed toward you. This is betrayal. We are peaceful, we will use our voices to boycott. Your politics will cost you business.
I am writing to protest your unfair treatment of Parler. Why is Amazon trying to squelch the right to free speech? I will be canceling my Amazon Prime membership.
Since Amazon is she censoring free speech know I’m canceling my prime and will not spend another penny with them.
I am writing you to think before you take down parler server. There are 74 million people waiting to see what you are planning to do. I for one will cancel all my orders and my account if you do this. Why would any one shut down free speech. It will back fire on apple, Google and Facebook for doing so.
Do you have any idea the repercussions you’re going to endure? I may be a minuscule account, but trust me, I’m one of many. You have no right to censor.
I’m extremely disappointed in this company being involved in any way with this Fascists President trump & Parlor. You’ll our buying from Amazon go way down. This is pathetic supporting so much hate violence.
Sincerely Tim Bly
What are you going to do about The Republic of Ireland that uses Prime on Amazon.co.uk and now they are charging imports and duty? I won’t use it anymore and canceled my Prime. Amazon.de wants to charge also for Postage and Packing even with Prime!!!! Please let me know!
If you are going to build affordable housing build a state of the art learning center for your employees children when they work they have a loving safe environment for their children !! The guy in Memphis wanted to work left his 4 year old in the car while he worked
Where is my Amazon package I ordered multiple days ago and it hasn’t even moved what’s so ever and I’m supposed to be a prime member? Lol..
I got a message text message that I’m gonna be charge for an Amazon membership of which I never asked for I don’t use and I wish to cancel it immediately! C
I’m trying to contact someone in the hr department or with corporate I was an employee for the Amazon on holabird Ave. I have not been able to contact anyone and i would like to speak with someone about my issue before I need to contact the legal ppl
how could you ban the book ” The Contagion Myth”? now more people actually want to read it because you banned it. it is scary to know this is happening in a “free” country? It is the worst decision you made if you do still care for your public image?
I’m beyond disappointed in the customer care I received from Amazon about an order I placed. After 4+ hours on the phone with many differing answers from countless representatives the issue is unresolved and that’s where they are leaving it. Sad. Customer service once meant something but when you are a company that large with not many alternatives I guess you can just let some customers go.
Hi,
There is a very serious fraud case in Amazon uk. I have sent an amount of £84 to the seller and for more than month Amazon uk, does not return this amount to the seller, but they keep the amount. They do not return the amount also to me, so I can return it myself to the seller. We have exchanged a lot of mails (you have no idea of how many mails were exchanged) and still Amazon uk is pretending not to understand. Please check immidiately the manager of the billing department of Amazon uk. He is the number one suspect for this fraud. He may have kept the money for himself or for Amazon uk, instead of sending them to the seller. After one month of mails, I am one step to deliver this case to the British police and Cyprus police. Thus solve this matter (see all exchanged mails) and you inform me. Inform me within 24 hours maximum, since I have no more patiece regarding this matter. Such corruption I have never faced before. You inform me.
hello. I’m extremely pissed off at the drivers on this route. I work at an apartment complex and all the drivers that come through here are too lazy and don’t want to take packages to residents’ doors. They get pissed when we tell them they have to take it to the doors. We have a locker system here but NONE of the drivers seem to know how to use it correctly. They just throw packages in there without a picture of the package, and without a carrier code, and delivering packages in the wrong name and most to addresses that aren’t here. I’m extremely fed up with this situation and I need to know how to get ahold of whoever is in charge of the people that come down this route because this is absolutely ridiculous.
Why is it I cannot get any answers from anybody at the customer service number for my account? They can’t give me any answers and can’t see any reasons why you guys keep closing my accounts and canceling my orders and then re-opening my account it’s been nothing but chaos for four months with you guys
I have had numerous problems with getting my deliveries when Amazon states it will be delivered. Look at my account and you will see all the problems. I just ordered cat food that was one day delivery but it stated it will not get to me until Sunday, well Sunday came and and now it will not be here until Tuesday!!!! Now I need to go out and spend twice as much because you cannot do your job!!!! I am a prime customer but am rethinking it because 2 day shipping with you people is wrong!! If you would like me to tell you more you can call me after 5:00 pm any night at (917) 213-xxxx. Be prepared!!
It’s time to take bitcoin. 2021. Get with it amazon.
Why is it that everytime i order items from amazon i am ALWAYS on list last to recieve a delivery,espicially when i pay for prime,and why is that everytime i look at a item the very next day the price increases by 15% or better?. i am going to start telling people not to buy from this rip off outfit,and believe me word of mouth goes real farrr.I sure if the coo jeff bezos all knew about this things would change.
How greedy can you get!!!! My wife is confined to her bed. Her only source for entertainment is watching TV. As a result, we scrape the money we can to pay for Amazon Prime. Last night, she started watching the episode of the TV series “Rivierera”, only to find out that if she wanted to watch further episodes that she would need to pay additional money. Now I know that the Corporate Executives will be too busy to read this e-mail, as they travel around the world and find themselves in the social media. But one question, How much is too much??? I now know why Amazon has a smile for a logo. They are laughing at the poor people who are using their services, while Amazon makes “Billions of Dollars”.
I shop at the same CVS FOR 3 yrs.Time after time we get shorted on our refills. I now have to count my pills before I leave the store after being short 4 times. Somethings wrong here. Florida CVS Lakewood Branch Blvd and state 64.
There are 3 amazon warehouse in Hookset NH. They have hired illegal immigrants to work cleaning and all of them is in process of deportation. I have already contacted the immigration center. I will not put my name because the immigration center told me any complaint be anonymous
Im reaching out yet again to you guys because one of your delivery workers walked in my home unannounced without an invitation to do so . Im very upset and traumatized by this situation and Im trying to keep from seeking legal help or reach out to my local news station. The drivers actions was very wrong and unprofessional. I haven’t slept in 2 days worried about this situation not knowing his intentions and or motives for this.
I ordered two items that say they are delivered to my doorstep but i have no evidence these items were ever put on my doorstep!! Amazon messed up and i do not want a AMAZON CREDIT from ANYPLACE that cant seem to find my items or my door step! I feel as tho i am being SCAMMED because it only CERTAIN ITEMS!!! AND I CANT AFFORD TO JUST THROW MONEY AT WEALTHY COMPANY TO BEGIN WITH!!
Please consider a teacher video library! The video restrictions are very debilitating!
Thanks
Amazon is part of my portfolio. I am 64 yrs old have been trying to get credit to my Prime chase acct ending 7467 for 3 months (will be on Jan 1, 2021) for fraud on order 113-4230606-7589018 for $404.03 that Amazon credited to an”e-card” that was supposed to credit to my Amazon Prime Chase acct.. I have been on the phone for hours and hours and on several days each time I am promised it is processing from e-card to my acct, each time I am promised a call back, but get no call. I have reported the fraud to Chase bank fraud rep. named Gel called Kim at Amazon said refund to Chase should take 3 to 7 days she would monitor my acct and call me when it happens. STILL NOTHING HAS HAPPENED. I am in need of this $404.03 back to my chase acct on file as chase is charging me interest on money I do not owe but is still on my acct because Amazon will not correct their error. I can give more info. call or text me 623-512-xxxx
email :Chaxxxx @hotmail.com
I was walking today and found 5 Amazon packages undelivered in bushes
I would like to file a complaint on my driver that delivered my items he threw them down about 8 stairs and their Amazon echo’s dots and light bulbs and screen protectors and he was very unprofessional and it wasn’t even my front door it was my back door
I would address to you and the adminstration about a concern I have. I work for a local retailer that sell drug paraphneia such as swisher game leaf etc. These product are use to replace the tobacco with marijuana. I notice that numerous of Amazon workers sit on our parking lot smoking marijuana before going into work some even have already indulged in marijuana activities because the smell is on their uniform. But my concern is this while operating a Amazon vehicle or on company time are employees who are employed by Amazon allowed to indulge in drug activity. Are there random drug screening or random drug test for Amazon employees. The retailer I work for is in a known drug area here in Lithonia Ga.
Hello,
I am having the worst time with Amazon and I can’t even figure out what to do at this point.
I lost my job due to covid. My family offered to help me with Christmas presents off of Amazon. I’ve placed a huge order twice. Once on the 20th and once on the 24th. The one on the 20th got canceled due to fraud, which is wasn’t. After many calls and fighting with people and departments not calling me back I finally broke down and placed the order again knowing now my kids wouldn’t have the presents. The order was canceled again. No one will help me fix this. My family now will not purchase them again because they feel like they are going to get fraud because if it and that something is wrong with what I am doing. The order was around 340$. I have an 11 year old, two 10 year olds and a 4 year old. I am devastated. What do I tell the kids? What do I tell my parents? They live in Illinois and I live in Missouri. I’m at a loss. I don’t have any money, patients or the will to keep on this fight. I’ve spent a good 5 hours on the phone from the 20th through the 25th trying to get this all straightened out. There is no fraud on my account. I need help. I’ve been a long time customer and have not had any issues but now I just wanna give up and never use Amazon again. I feel I’ve failed myself and my children. Things are already stressful and now this. I almost have nothing left. Please help me.
Ashley Kelly
815584xxxx
Sent from Yahoo Mail for iPhone
Garner Site in North Carolina needs. To be shut down
I DONT CONPLAIN. BUT MY GRANDSON WENT WITHOUT HIS MAIN xmas present helmet. i ordered dec. 11. he did without. becouuse i beloved in your. i am just a good customer that believed in you. he dod without i guess i should not believe in you. very unhappy. this is what he wanted. his older brother got a bike helmet, so papaw was the man to get his. i ordered one from you. dec 11. did not get here for xmas. this was the starters helmet for him. you let us down. where is your xmas spirit ?????? im not someone that just con planes for nothing. first time. for your your future costumer…..4 year old Waton Moody
We are told that our facility (FTW1) will be closed Christmas Eve and Christmas Day which is nice thank you, but with this Pandemic many people are suffering financial wise. The facility HR just informed us that we will not be getting paid for the missed hours. For some of us it is 20 hours missed and only an 8 hr. holiday pay others 10 hours missed and only 8 hr holiday pay. In reality we are losing out on our hours. We have been impacted greatly by the pandemic.
I need to tell corporate on how this has been. My first call about my matters was on December 2nd. It is now December 23rd. After time and time and time calling the erc, talking to the specialty team, making several emails(14 emails to be exact), all of none to be responded to, and several ticket numbers. My problems are still present and have not been resolved at all. Now my family will not have Christmas presents and my lights are getting turned off so we are going to be in the dark and with no presents.
I would like a refund or option for credit for a Sienna Birdie handheld steamer I bought a year ago. I have had nothing but problems with it, from having to constantly pump the handle to get any steam, to a major part of it blowing open, endangering me, and making it totally useless to me. I have used it no more than 3-4 times, and I spent $32.99 on the thing. I am on a fixed budget, I can’t just go out and buy another one. I would appreciate a credit to my account as soon as possible. I have bought many things from Amazon, I feel I bought an unsafe product, and although I had it taking up space on a shelf for a year, I disliked the way it worked, so I didn’t use it like I would if I didn’t have to pump it non stop, then to have the piece split right down the seam, that was it!!! If you want me to send it to you, please send me a shipping slip, I will be expecting a credit or a refund, your choice.
To whom it may Concern:
My name is Melvaughn Wright, and I have been a loyal customer for some years now. I am a prime member, Amazon Music, and premium app, subscriber. On December 22, 2020, I have endured the worst customer service experience from your team. I placed an order (order # 114-0047006-4811432) on December 18, 2020. My order consisted of 4 items. I received one of my items on December 20, so the shipping address is correct.
On December 21, 2020, around 9:56 PM, I received a notification that my package was delivered (2 Nike Backpacks). As I was sitting by my front door, I felt it was odd when I didn’t hear or see anyone come to my front door. Hence I checked outside, and I did not see any packages or delivery truck. Then I viewed the footage from my door camera and confirmed I did not receive any packages. I immediately reached out to Amazon and was initially told sometimes customers receive delivered notification prematurely, and I should wait for two days to see if my package would come.
I disputed this claim, and the customer rep put me on hold to reach out to UPS. The customer rep informed me that UPS stated the package is marked delivered, which has to be considered a loss. Not sure how this is an acceptable explanation, so understandable I was livid. Then I was told I only have two options. They can refund my money, which would take about two business days to post in my account, or they can refund the money to a gift card, which would be available from 1 to 4 hours.
My main concern was getting my package before Christmas, and I was not interested in a refund. I asked if they could reship my items, and they said that was not possible. The best option was for me to accept the gift card and reorder the Nike Bags. I told them there were no guarantees I would receive the bags before Christmas. They were adamant that there was nothing they could do, and if I place a new order, I should get it by the 29th.
Granted, it is now 11pm, and I have to go to work in the morning, so I went with the gift card option. The funds did not post until the next morning. After reordering (order #114-0904398-137xxxx) the Nike bags, I get a notification stating one bag will come on Dec. 29 and the other on Jan. 4th. The Jan. 4th delivery date is unacceptable, so I tried to cancel that order. Unfortunately, this order is not a prime product any longer, and I have to wait for the seller to respond to my cancellation request. Hence I had to order another Nike Bag (order #114-4848365-48xxxx) while I wait for my cancellation confirmation. This whole process has been a nightmare.
In closing, the customer rep and his supervisor Brian did not provide the customer service I expected from an elite organization like Amazon. Telling me this is the risk I take when ordering online or insinuate my queries should be with UPS is not acceptable, mostly when all the items I ordered were prime products. The supervisor, Brian refused to give me his last name, ID #, Amazon corporate number, or address. He didn’t even offer anything to accommodate my inconvenience. The customer rep offered me $10 gift card, which was insulting. My prime membership is more than $10.
At the end of this ordeal, I am spending more money, and my son will not get their gift on time. My boys do not live with me, so it was imperative I had my package for Christmas. The handle of my lost package was a bad experience, and I am highly disappointed with Amazon. Quite frankly, I believe the UPS driver stole my package. On the Amazon UPS tracking page, my package states Delivered at 9:41 Landover, MD. I live in Bowie, MD.
Melvaughn (Omar) Wright
703-282-xxxx
Omar.wrxxxxx @gmail.com
have several items on my subscribe and save and one of them is a medication that I need and the past two months they have failed to send it out. I called with obvious concerns. The lady I talked to yesterday told me not to worry I would received my order on time no problems today. When it hasn’t even shown as shipped. Now today it has not arrived or shown as shipped and the guy I talked to told me I would have to manually order it. Why do they even have the subscribe and save option. They should have told me this weeks ago, so I could have prepared for this I need this medication. I’m completely out of it. Also another item on my subscribe and save they do this to me too. It’s just coffee though. But still you sign up for that option and then they act like you’re the idiot. Amazon is an over priced Walmart. I’d rather pay Walmart to de
liver these items I need monthly. Look into some of these items on here the prices are way cheaper at Walmart. Sometimes triple the cost. Plus Walmart is offer a free shipping now then only 9.99 a month. Where Amazon is 14 bucks a month. Plus you have to pay shipping for pantry (food) items.
Amazon is completely taking advantage of having access to bank accounts i have has several items on a few different transactions at different times through the last year that they have taken money multiple times for the same product they said the bank put a hold on funds not the case they were transactions and amazon did take money the never should of multiple times when i only bought 1 of something. Tjere needs to be somthimg done its not fair to the American people to be so willing to give access to accounts and only to have this company take advantage of such a power
My order was supposed to be delivered it says delivered on the app but it wasn’t I called your customer service and they tell me it was lost but will be found on Monday then they tell me the delivery person scanned it as delivered but it’s still in their possession I see that as stealing if they did it to me they are doing it to other customers you are hiring thieves they are stealing from the company and your customers
Hi I got an empty box shipped to me instead of a smart watch and I have never had this happen to me before. I am not going to use you guys ever again, I am not very happy with you guys.
It’s not complaint. I worked for hattrick one of your partner .4 months I love the job. The owner let me go cause I was doing 157 stop. She wanted 190 200 that’s dangerous. But not here for that. I just wanted to explain. I now work for lasership independent and I wanted to see if you could direct me to person who buys amazon supply. For delivery. Like you guys for your amazon driver have these calapsable tote and the best into each other. So I wanna give you amazon an idea. You know you can sell those I buy them for my house they come with that we code and numred that isn’t important the tote foldibleity so I wanna purchase some please direct me I like to buy several cases of them. Thank you for your time. Have happy holidays
I’ve called about this a few times. When you guys out source your delivery to UPS or Anyone else packages do not come.to the door. Recently I ordered a 40.lb box of cat litter. I’ve ordered this many times and Amazon drivers bring to door. This time you used UPS. Delivery was at unlocked mailboxes in the dark down a hill. This happened last week also.
I’m 61, handicapped with a broken collar bone and cannot possibly get that cat litter to my home which is up 45 stairs.
I need this package asap and delivery to my door not mailboxes. My pets should not have to suffer. The box is down there and will be stolen by morning.
Order number is 112-6348609-205xxxx.
Lazy delivery stated inside mail box. This is a 40 lb box and would never fit in a mailbox ever.
Please.stop using these services, we order from Amazon for a reason. I’m copying corporate on this issue also.
I need the cat litter asap. I have this on subcribe every 2 months. My pets again should not suffer because of lazy delivery.
You have a employee who just started working in the Brockton MASS area who has taken snapchats of himself kicking packages and booting them into a pile things that say fragile, then proceeds to make a post about it on Facebook saying that a bunch of kids are going to be mad at Santa or their parents on christmas for broken toys. This is beyond wrong and i have a screen shot of the post that was made.
Hello, my name is James .A Jones and I work for Amazon third party at DMO3 on OBT For apex. I don’t know who will see this message, but I hope someone important that can help and spread the word to the top. Before I get in to details about tonight. I wanted to say I never been around a company that is so friendly and outgoing. I enjoy coming to work every single day. One of the reason is because of the foundation my group has and the brother and sister hood we stand by. Everyone is outgoing and motivate each other every single day. The energy can’t be explained with words. I only been working for weeks but never been around something so joyous. I know this is a business that is ran in a strictly mannner, we put customers first, have integrity, show commitment, and lead by example tonight I didn’t do that I had a problem at work not with anyone, but with myself personally. I had show signs of anger when I return to the station to go back out to my truck to search for my wallet. I didn’t realize I had lost it until I stopped by wawa when I got off, like 2.3 miles up the street to purchase an item. I turned all the way back around to the station use the side door to grab bag 7 and went out to look. I had no luck. I came back through the side door talking to Jose García aka el fuego. I explained to him I was angry I couldn’t find it and that my insurance cards, DL, social security card , birth certificate, and debit cards, was inside of it pretty much my whole life line. I told him I’m worried someone might steal my identity. And then kicked the chair under the table on my way out thinking about my wallet, but not thinking that I’m still in the work place it fell out the window because my team is like family. We joke and kid all the time so I acted how we all show emotions to a friend that can calm us down still doesn’t explain my actions. I just forgot that cameras was watching and I had other peers around me, I could have freaked them out tonight. I think I broke Amazon’s the record for packages delivered an hour which was 80 (ahead) today with 193 stops. I’m just asking for grace it’s the holidays, and I promise I will be the best driver I can be. I love the foundation and the love that I’m surrounded with everyday that I don’t get at home on a regular from my management team to my fellow peers. I just overreacted about materials that can be replaced. I truly am sorry and hope I don’t lose my job because my boss called upset with me. And I don’t know If I will get to state my side of the story or not. Im 22 and still have a lot of maturing to do. Thank you guys for the wonderful people I got to meet.
I was recently terminated for clocking in from Lunch 4mins late after using PTO to rest during my second or third 10 hour shift that week. This occurrence and being penalized for Not Showing after calling ERC for a supposed Shift that wasn’t showing on AtoZ the morning of. Brought me to 4 occurrences. When I should be at 2.5. ERC has had me at 10.5 at 1 time and I am sick of hearing foreign cars driving by during calls to them.
Re my order #
Order Placed: September 15, 2020
Amazon.com order number: 112-0862409-6147453
Order Total: $710.43
The video card I purchase stopped working and I had to replace it with an older card. I contacted customer service and they are saying the Free 90 day coverage for the video card does not include the ability to replace or refund this item, it only covers parts. I stated that it is a video card, and thus, it is a part! After an hour on online typing and two customer service agents, the csa telephoned me and then put me on hold to contact the manufacturer. I waited on hold for 15 minutes then got a busy signal. CSA, Marlon, is supposed to call back in 2-3 hours to try again. I do not have much confidence in this return call. All I wanted to do was return the XFX 5500XT graphic card and then order a replacement card after that was processed. I’m a retired senior living on limited income, so this is a big purchase for me. If this is not resolved soon, I will just start shopping at Best Buy for my electronic needs and stick to books and movies from Amazon.
Is there anyway you can help me fix this?
It’s been numerous rumors on the outbound shipping docks recently about a couple of employees being exposed to covid-19. Nothing has been told to those who were around and I feel that is very disrespectful and not safe upon the company. This is an outrage because I have young children and a child who has respiratory issues. What should we do? because we have families that we aren’t trying to bring covid home to.
I am an Amazon Prime customer; over the years I have purchased over a hundred books and a thousand other items. About a month ago, on YOUR Website, I saw an ad re a KITCHEN AID “Pour-Over” coffeemaker. AMAZON, together with CITICARD, was jointly selling this coffeemaker for $159; it offered an arrangement of monthly payments, through Citicards, to pay off the total, which, with delivery charges came to $170; a lot for a coffeemaker. I had read about this particular coffeemaker some 5-6 years ago; it promised a ‘PERFECT’ cup of coffee, every time. I set up an account to pay it with Amazon. I got the coffeemaker like a month ago. No mater HOW MUCH coffee I used, it made horrible WEAK coffee. I tried everything; nothing made a difference. I tried calling KITCHEN AID; after being on hold 27 minutes, I hung up. I called Amazon; the person I spoke with first was a “NAOMI”, who took down my complaint & told me I would not hear from them for 14 days at least. After 16 days I called Amazon back; I had not received an email, letter OR phone call. This time I spoke to “El;aine”, who again took all info down. I told her I was a disabled senior and needed UPS to PCIK up the coffeemaker, which I would box up. She said UPS would BRING the return address Label with them, which I KNOW they do. She also informed me (this was just a few DAYS ago) that the ACTUAL “third-party” SELLER was a company I’d never heard of, “ALWAYS QUALITY”. She said let them know if I didn’t hear from them. TODAY, 12/11/20, I got an EMAIL from them, saying I “Waited too long to get a refund.” I emailed them back, informing them I WAS TOLD IT WOULD TAKE 14 DAYS BEFORE I heard from the “seller”, who I THOUGHT was KITCHEN AID. I called Amazon a third time – this time I think her name was Angelique. SHE told me to contact ALWAYS QUALITY; she gave me a number. I let it ring TEN times; NO ANSWER. I BOUGHT THIS USELESS COFFEEMAKER from the AMAZON ad. The only OTHER company mentioned was CITIBANK/CITICARDS. I am informing them how you dealt with me – in BAD FAITH. So did KITCHEN AID. I want a REFUND of this coffeemaker. I am telling everyone I know to not buy anything from KITCHEN AID; they already know how Amazon deals with customers. Margaret Gipe – gipemaxxxx @gmail.com
Back in July I has some fraudulent purchases made to my amazon account. I called the customer service and they could not find who made the fraudulent charges of 772$. I need to get refunded for these charges. I am a frequent purchaser on Amazon. I can be reached at 512-848-xxxx.
I have submitted eight requests for someone to contact me in regards to being locked out of my account and eight times no one contacted me within the 24 to 48 hours I was also advised that a supervisor would return my call within 24 hours after the last ticket was logged and that did not happen. I’ve been locked out of my account for over three months I cannot use my prime TV or my music that I pay for monthly in addition to being a prime customer. I have never had such poor customer service in my life.
I have contacted your office 3 times in the past week. My deliveries are coming to the front door, not the back door as specified on my account. Not only is the picture taken at the front door, but the driver writes: delivered to the back door. Not only are the Amazon drivers not following directions, but they are lying about where they put the package. I am still receiving all my packages at the front door. What happens when I go out of town and the packages are lines up on my front doorstep?
I received a gift of Sony WHXB900N from Charles Crossan who had a stroke. I do not want the gift. I arranged for the gift to be returned and the money refunded to Charles Crossan. However, I received an Email that the money would be paid into my account. I telephoned and could get no one to help and after over half an hour gave up. When the gift is received I would like the credit sent to Dr. Charles Crossan.
Yes I have already lost a few hundred dollars from Amazon and I’m not taking another lost I bought a pair of waterproof boots from you guys at first I was told since Amazon cant send a new pair out they would issue a refund and the after I say put it to my girft card I get told they need them back first my feet got wet wearing them I am not waiting weeks to get this tooking care of something needs to be done now I’m the customer it’s their jobs to make us happy and to keep coming back and this makes me never want to deal with you guys again I’d rather take my business to ebay and whoever’s I chatted with a sheela blessey needs to learn to make customers happy and I’m far from happy right now if this doesn’t get handled right way I will be letting friends and family know not to deal with Amazon anymore to go deal with ebay thanks
Malcolm, a manager at Rialto Ca Amazon fullfilment center had a very humble and honest employee fired. Malcolm harassed other Managers and H.R. to fulfill his wish of getting said employee tetminated. Malcolm has a superiority complex which brings about a dictator demeanor and low employee morale.
i am very upset with the companyn on holabird ave. theyt put a red light, crosswalk,LINES. now its a nightmare, the employees are now parking on street and its one lane. the buses have to stop on holabird ave. its stupid, they are drive through red lights.
Can’t log into my account so I can’t use my fire sticks I ordered and I can’t get a prime member ship. Very unhappy with login in with Amazon it never works.
I purchased a small freezer in April – it comes from a 3rd party seller. In November I went to get something from the freezer and the whole inside is covered in frost. I contacted Amazon and they reached out to the seller 3-4 times and no response was received from Alilala. I was never given an email for them – So I filed a complaint and it was under review.Now its been denied as I didn’t return the item 14 days after purchase, according to your A-Z guidelines. How stupid is that policy. I cannot even get the remaining items out as its buried in frost. Don’t you stand my your products or customer – Just that seller never responded to your many attempts to settle this claim. I want a refund of my $200.00. Lousy customer service. I expect to hear from you as soon as possible as I decide what to do with the malfunctioning freezer.
I need to cancel my “prime membership” or what ever it is you are charging me 13.09 every month on my bank america card. I never signed up for this service and need to have you discontinue it. PLEASE. I’m 81 and writing to you is the only way i can contact you. Thank you.
Due to COVID many universities started the fall semester late, so subsequently it will also end late. Yet Amazon will charge a fee for textbooks late returns or extensions. My sons school, UNC Charlotte, last of class is 15 December with finals going through 23 December. Yet his textbooks are due back 14 December. Very disappointed that Amazon is capitalizing on this and does not extend the rentals without fees!
I have wrote e mail to CEO of Amazon. I hope everyone in this group do the same thing. His e mail address is. jeff @amazon.com
To Mr Jeffrey P. Bezos
I like to bring your attention to products Amazon is promoting on Amazon website. To just remind you how your product is offensive to our religion. In France otbne teacher showed cartoon of Mohamad in school , Muslims started riots and killed teacher. We Hindus DONOT believe in riots or killing people. This is not our weakness. because of this belief people like you allow any kind of offensive under garments of our God and godes on your website. If you have a little decencies you should think about our feelings and stop promoting and saling these types of offensive our God’s products from your website. We are human beings we have feelings too.
I paid for the Political Register and Impartial Review of New Books Volume 6 (Jan-June) 1770 but received Volume 7 (July-Dec). The front cover, spine and half title page states it is Volume 6 but in the full title page and the content of the book it is Volume 7. This is not what I ordered and you owe me a true copy of the work which should be carefully checked before mailing. It said in the add this was covering Jan-June 1770 but they sent the correct cover but wrong book. A mistake or deception by the publisher of the actual work. Please send the correct book or a refund and I will send back this copy. I am an excellent customer as you can verify.
My name is Mary Vella in Wichita Falls, Tx. I have both a question & a complaint to voice. Why doesn’t Wichita Falls have its own Whole Foods Market here in the city? We’re definiately big enough for one, we already have a Natural Grocers, & they’re kept busy! We need our own Whole Foods Market here in Wichita Falls. Not Denton, not Lawton, here in Wichita Falls, Tx.
Good day, I hope this letter gets somewhere because my efforts elsewhere have been useless. I have an account for years with amazon. Because I started way back I was “Grandfathered” in on business and personal prime. On Nov. 9th my grandson pressed the tv remote for a prime movie, immediately it was canceled, but causing amazon to reopen my daughters account. None of the cards listed on her account we active therefore proceeding down the list they came across an old card of mine and proceed to charge my account, which then activated a closed faudulent account of mine. This is able to be done because amazon has reoccurring charges and would then activate my closed account costing me money to have overdraft deposited into my account. When I realized that day the account was being used I had to leave work and go to my bank to manage the situation. Three hours later between my bank and several amazon customer service and managers employees. Your company refunded me partial payment on my account, therefore shutting my amazon account. now when using my account I then see shipping charges and notice my amazon products at home don’t work. I call amazon and they then refund the rest of my account and now shut it completely. In trying to be made whole they all tell me this is impossible and I would now have to sign up for prime with a personal account and then sign up a business account costing me 298.00 a year to be where I was at prior to customer service reps doing things with no knowledge uselessly. I have never in my life been run around as much as I have for this and lost over 5 hours of work time at 125.00 per hour. To be told I am sorry for the inconvenience over and over. I have my account this way because I started before business accounts were available. Either way I was offered a 50.00 credit and then offered a reimbursement for signing on again, only to prime. I feel this should be reinstated and if that is impossible then I should have credits yearly till I decide to stop using my account not when someone in your company decides to hit buttons, use closed accounts and fraudulently use my debit card off of an old account. I am willing to pay increases from her forward but am apaulled I am being charged tripple. I am irate over this it has cost me and troubled me beyond what some moron sitting behind the desk at customer service can endure. No way to go further then customer service management team is horrible. Yet we deal with a company so big that us little people who keep the money rolling in there to make payroll are treated like crap. I was advised by my Lawyer to start here because I’m not giving up till I get some satisfaction on this matter. Thank you in advance for your consideration on this matter. I can be reached at 201-572-xxxx. I have all times, date and reps names on this matter as well as all of their mismanagement on this case. Allyn Koeppel
Good evening my name is sharde I was an employee at your distribution center in Raleigh, nc they fired me due to the said negative unpaid time off, but they never gave me a warning . They explained to me that I was negative but I told them I have two young kids at home all day by themselves and when I would leave I would use my personal time off but yet they will still put 1hour negative time and I told them i didn’t know that it would work like that. I use to be a store manager before that doesn’t make any sense but I just want to see if someone higher can look over it before I take legal action. I never got fired from a job before in 34 year’s I been working. Thank you for reading this greatly appreciate it.
The past few months my orders have gone to other people houses I’ve had to stand outside in the pouring rain to make sure they deliver to the right house one jerk walked right into my car rear view window and laught it off I wasn’t happy about it I’ve gotten the wrong stuff I’ve order a lot of stuff do to COVID today was the last straw I ordered pink not brown boots I was so looking forward to get home to see them and to open the box and see brown not happy I’m tried of your people saying sorry for your inconvenience there is something very wrong lately and no one is doing anything about it I have a couple of things still to come and that will the last I will order from Amazon but I plan to tell my fb friends what has happen to me and also call the news to investigate why this keeps happening
I was supposed to receive a package today, I even received a notification stating my package was on the way to my house. I have spoken with 3 Amazon managers and none of them have helped me. I was told that I need to search for my package in my yard and ask my neighbors for my package. I needed this package today and information on what to do next.
So on October 12, 2020 I got an email saying that my account on Amazon.com has been put on hold due to suspicious activity! I then contacted responded to the email and sent proof of my verification identification purchase of my gift cards from Rite Aid with the receipt with the gift cards also my debit card and I don’t know what else they want me to do I have emailed the billing proof of a billing from Amazon I have done everything that they have required me to do to get my account unlocked but for some reason they will not unlock itNow this is been since 12 October I might remind you a month now! And I have lost a lot my business is a motorcycle building I order a lot of parts off of Amazon and I have two bikes in the shop right now that I cannot finish because of my account being on hold I am broke right now so I cannot afford to buy parts anywhere else and I need this unlocked and I would like to understand as to why it was locked in the first place and I would also like to understand as to why the email told me that Amazon will not reimburse me for the orders that they canceled!???
I have a faulty product, and hitch needs to be picked up. I have been in the phone with a customer service executive who was sarcastic and absolutely un empathetic, in fact he made fun of my condition, please listen to my call.. his name is Ajay from the leadership team.. never knew amazon handled people with their economic status.
I have been receiving calls from someoneclaiming to be amazon about purchases that that I did not make. They keep calling everyday. The customer service from Amazon keeps sending me the same link that I do not understand. I told them that but it’s always the same one. How can I get them to stop this? Please help me.
I just want Jeffrey Bezos to know whoever came up with, if you return you have to make a choice if you want it on a gift card or your amazon credit card. I feel like this I purchase on my amazon credit card and this is were my credit should go. I dont like amazon telling me since I did’nt make a choice they put it on a gift card. So how do that make it right I have the right for my credit to go back on my card.
my name Sarah Smith, New child care facility will be built at 3809 Kendrick court Plant City Fla Enrollment 230 children, six day week and twenty four per day. New child care facility locate 2.5 miles from Amazon Ware house on county line road plant city, FL. Hopeful great partnership can be established . Looks forward hearing from you, will forward move details. Facility built within six months.
Amazon has gone down the drain the past few years. Prime customers cannot get a hold of Amazon in America, customer service Prime customers have to deal with are in 3rd countries. Amazon will never call Prime customers back, as big as Amazon is they really don’t care about customers other than making money. Amazon failed 3 shipment in 2 months and got nothing but run around. One of the shipment was lost according to their system however they will not communicate with and expecting that something will happen, meanwhile got me stuck without knowing what or how long before I get my order will show shipped so Amazon can cancel it. Amazon will not cancel unless it shows shipped however Amazon cannot find shipment in fulfillment center. I cannot accept a company as big as Amazon that cannot pick up the phone to fulfillment center and have manager check to see why acceptance scan there and nothing from that point. Took almost a month for them to realize that shipment was actually completed 2 weeks ago and when I told Amazon customer service group that shipment arrived, first half of the shipment then the next day the other half. Then 3 weeks later they updated Amazon website without communicating with me to follow up to see if it actually was delivered and if I still wanted to cancel/return. Very unprofessional and totally lack in caring for Prime paying customers. Amazon Prime is not worth the money now, used to be great but not they totally suck.
Many topics I would like to discuss with an individual in corporate accounting (period). Several topics of importance; 1. Pay raise 2. Effective date of pay raise; when will I receive my pay? Ive tried several channels within the organization to no avail. Please contact email. Waiting for a SWIFT response. Thank you in advance, RW.
Horrible customer service and the worst buying experience I can remember at any place of business. Here’s a chat transcript. It’s like I’m in the twilight zone.
I’ve gone from frustrated to angry and then back to calm because this situation makes no sense. Basics. I ordered and received a monitor. It was defective so I sent it back. They were out of stock so I picked a different one from the same seller. It was shipped and damaged on the day it was to get here. I contacted you guys Wednesday and was told to wait 48 hours. That time came and went. Today I contacted you again and was told to wait 48 hours. I need to buy a monitor for school. I’ve already waited and been trying to get a decent monitor for many weeks. I normally use Amazon for everything but now I’m not sure that’s going to be a smart decision going forward. I am very displeased with this experience.
Loading previous messages…
Messaging Assistant | Customer Service
Hi! It’s Amazon’s messaging assistant again.
Viotek GN34CW 34-Inch 21:9 Ultrawide Curved Gaming and Professional Computer Monitor, 100Hz 1440p, FreeSync FTS/RTS VESA (White)
Is this what you need help with?
1:28 PM
Yes, that’s it
1:28 PM
Messaging Assistant | Customer Service
Since it was coming from an Amazon seller who handles their own shipping, you can email them to find out next steps.
If you don’t hear back in 48 hours, come back and we can help.
1:29 PM
Seller won’t get back to me
1:29 PM
Messaging Assistant | Customer Service
OK, I’ll get someone to help you here through chat.
1:29 PM
OK, get help through chat
1:29 PM
Messaging Assistant | Customer Service
If you have details you think would help the associate, type them here.
An associate will join the chat.
1:29 PM
R
Ravi has joined & will be ready to chat in just a minute.
Ravi | Customer Service
Hello William
I hope you are doing good.
Could you please elaborate the query so that I can assist you Accordingly in the best possible way?
R1:29 PM
Ok
1:29 PM
Ravi | Customer Service
May I know your concern in detail so that I can help you better?
R1:33 PM
I ordered a monitor and it was defective. I paid to have it boxed up and sent it back to the seller for replacement. I didn’t hear back for a while then was told it was out of stock and they refunded me. I found another monitor and ordered it. It showed to be in stock. It also showed it was shipped and on the day I was to get it, I got a message it was returned to sender and I needed to wait another 3 to 5 days for a refund. I didn’t have the time to wait. I need a monitor NOW so I got on with your customer service. They asked me to wait 48 hours to get a replacement and contacted the company. I waited 48 hours which ended yesterday. And not only did I fail to receive any word about them refunding what I paid to return the first monitor, they failed to get a replacement sent to me. So now I’m still without a monitor and still without any refund to use to buy another one. I’m writing this whole experience up for social media. It’s ridiculous
So my reason for reaching out to you is to find out what you’ll do about this and what I can expect as a very regular customer at Amazon.
1:36 PM
Ravi | Customer Service
I am sorry that you have an issue with the order.
Please do not worry William
I will do my best for you.
As I checked and found that your order is out for delivery.
Please do not worry, your amount is totally safe with us.
R1:37 PM
Do you have a tracking number? I don’t see anything about this issue or shipping in the Amazon portal
1:38 PM
Ravi | Customer Service
1ZX865V00395879157 This is the UPS tracking number William .
Please do not worry.
We never want that our loyal customer face any issue.
We always do our best to provide the best service and make our loyal customer happy.
R1:40 PM
I appreciate your intent. But your details are incorrect
If you track that number you’ll see that was the delivery that was cancelled and never happened
1:40 PM
Ravi | Customer Service
I have contacted the seller to get this delivered as soon as possible.
Your delivery will be reattempted within 24 hours.
R1:41 PM
No that’s also incorrect
They said the item was damaged in shipping. So the only way they could deliver it again is to ship a new one, which they have not done
At this point, I do not trust that seller and I do not trust Amazon customer service
1:42 PM
Ravi | Customer Service
Please be assured, your amount is totally safe with us.
I have instantly contacted the seller for this issue.
They will get back to you within 2 business days via Email.
R1:43 PM
no they wont
They only say they will but they dont
1:45 PM
Ravi | Customer Service
No worries, they will surely get back to you within 2 business days.
R1:46 PM
No. I want a refund now so I can drive to Best Buy and buy my monitor. I need it for school and I’m done with your promises of waiting 48 hours etc. I’ve heard that for weeks
Like I said this has been a nightmare experience
1:47 PM
Ravi | Customer Service
I have checked with my supervisor, please wait 2 business days to seller respond.
If they do not respond, we will claim A-Z for the full refund.
R1:47 PM
I already have. Tell your supervisor my next call will be to a lawyer. You keep telling me to wait 2 days and I do, then nothing. Look at your own notes
My final agreement to wait another 2 days ended yesterday
All they did was send me an automated email saying to wait
1:49 PM
Ravi | Customer Service
As your order’s estimated delivery date is Wednesday, October 28, 2020 – Monday, November 2, 2020
So just wait 2 business days to seller respond.
R1:49 PM
really? You gave me a tracking number that shows it was returned to sender. Read your own notes and stop giving me excuses
It’s not enroute because it’s out of stock now. And the delivery was returned because UPS damaged it in shipping. I found all of this out Wednesday when I agreed to wait 2 more days
I should not have to argue with you about a horrible experience and where you keep giving me empty promises when my complaint is originally about empty promises. You are proving my point. I want action because so far all I get is excuses and told to wait more.
If you look at the tracking details, they don’t make sense and obviously your 3rd party seller is lying
It shows the label created 10/22
then returned to sender 10/26
now 10/29 returned again the same day it also shows out for delivery? Not possible
They are gaming the system
1:55 PM
Ravi | Customer Service
I just have checked with my supervisor, please wait 2 business days to seller respond.
R1:57 PM
I have waited 2 business days for the seller to respond. That ended yesterday
Now I’m contacting you because they didn’t respond
So you’re saying I will perpetually wait 2 days because every time I contact you, and you contact them, we wait another 2 days? is that the response I should log in my notes?
1:59 PM
Ravi | Customer Service
As I have already contacted the seller for this issue.
Please wait 2 business days to seller respond.
R2:01 PM
You are failing to make sense. I just told you other customer service reps already did that. What’s your ID# I can reference when I file a formal written complaint to Amazon corporate?
You are talking in circles and not understanding basic customer service dynamics.
2:02 PM
Ravi | Customer Service
William, I can truly understand as I have gone through the same situation earlier.
Few situations are beyond our end.
We need to wait 2 business days to seller respond.
R2:05 PM
I cannot. Like I said I already did multiple times and to no avail.
2:05 PM
Ravi | Customer Service
If seller does not respond within 2 business then we will file A-Z claim for full refund.
R2:05 PM
They will respond with another delay.
So what’s your supervisor’s name I can reference in my log
I’m going to send a full report to Amazon at 440 Terry Ave.
I think it will be easy for them to dig into this order and the previous order to see a huge issue with customer service
Its really all the 3rd party seller here. Not you
they are an enormous problem
Their reviews are either perfect or terrible. That indicates a lack of service. The great reviews didn’t have an issue. But the people who had issues all leave terrible reviews because there’s no service
2:10 PM
Ravi | Customer Service
Please be assured, you will surely get your full refund.
R2:10 PM
Ok so who is your supervisor?
2:11 PM
Ravi | Customer Service
I am unable to provide the internal policies.
If you want to talk my supervisor, I can transfer this chat to my supervisor.
But they will provide the same resolution which I provided.
R2:12 PM
Well I can just reference the time stamp and my customer ID. They will find out easy enough
Oh ok please do. I’d like to speak with your supervisor
2:12 PM
Ravi | Customer Service
Would you like me to transfer this chat to supervisor?
R2:12 PM
S
SAFVI,ISLAMUL HAQ has joined & will be ready to chat in just a minute.
SAFVI,ISLAMUL HAQ | Customer Service
Hello, my name is Islamul. I’m one of the supervisor with Amazon customer service.
Please allow me a moment to review your previous correspondence.
I have checked the details and would like to inform you that my colleague has already contacted the seller.
I would request you to please give seller 48 hours to respond. This is the maximum time frame. Mostly they reply much sooner. If you don’t hear from the seller, please let us know and we will help you.
S2:15 PM
So what happens when they fail to respond in 48 hours?
2:15 PM
SAFVI,ISLAMUL HAQ | Customer Service
In case, seller doesnt respond within 48 hours, we will help you to file A to Z guarantee claim against the seller.
For more information about the A-to-z Guarantee, including eligibility, see About A-to-z Guarantee here:
https://www. amazon.com/gp/help/customer/display.html?nodeId=201889410.
S2:16 PM
Ok. So if you look at the notes, I was urged to wait 48 hours already. That ended yesterday
I was scheduled to receive the product Wednesday, which didn’t happen. When I contacted your company on Wednesday I was asked to wait 48 hours. I explained this at length to your rep who then told me to wait 48 hours.
2:18 PM
SAFVI,ISLAMUL HAQ | Customer Service
As I can see that estimated delivery date of 2nd November is not passed yet.
S2:19 PM
That is false
It changed
2:19 PM
SAFVI,ISLAMUL HAQ | Customer Service
Did you received any email regarding the delivery date changed ?
S2:19 PM
I tracked it daily because I needed it badly. So when the delivery date passed and I didn’t get the item I looked to see it was returned to sender. I contacted Amazon and was told it was damaged in delivery and so I contacted the seller to find out the item was no longer in stock
Now your tracking detail shows it was to be delivered again which is false and you can see the problem if you open the detail at UPS. The item is not out for delivery it’s returned to sender
2:22 PM
SAFVI,ISLAMUL HAQ | Customer Service
I sincerely apologize for this. In this case, I would request you to please wait for the seller reply so that they can track the same and help you with the updated delivery status.
I sincerely appreciate your co-operation and patience. Is there anything else I can assist you with today?
S2:25 PM
Yes. That already happened Wednesday with a time stamp on that day at 6:47PM
I have the email
2:25 PM
SAFVI,ISLAMUL HAQ | Customer Service
William, I would request you to please wait for 2 business days so that our seller team can check and help you with the updated delivery status.
We hold seller to the same customer service standard as we set for ourselves. Before I take any action on the order, I want to give seller a chance to resolve this.
S2:27 PM
Listen. This already happened. You said yourself that if they don’t respond in 48 hours you would do something. I’m telling you we already waited 48 hours and they didn’t do anything. Now you aren’t going to honor your own remedy you just told me about?
So what makes me think you’ll honor your remedy in another 48 hours? If you just keep telling me to wait 48 hours it will never be resolved
2:29 PM
SAFVI,ISLAMUL HAQ | Customer Service
I do understand your concern, but as estimated delivery date is not passed yet, we are unable to take any action or file claim on this order.
S2:31 PM
OMG listen. It was already out for delivery and it shows on the tracking detail. Why are you giving me canned answsers when you can read it for yourself that it was already out for delivery and then returned to sender
Your own company notes showed it was damaged in transit
So you’re saying the estimated delivery date is more important than the actual details of the shipping process?
2:35 PM
SAFVI,ISLAMUL HAQ | Customer Service
Yes.
S2:35 PM
That makes no sense
Did you look at the tracking details and see that it’s returned to sender?
The final status is 10/29 and shows RETURNED
Returned 10/29/2020 4:26 P.M. SOUTH BEND, IN, US
Past Event Out for Delivery 10/29/2020 9:11 A.M. South Bend, IN, United States
Past Event Return to Sender 10/26/2020 8:39 A.M. Fort Worth, TX, United States
Past Event Shipped 10/22/2020 7:10 P.M. South Bend, IN, United States
Past Event Label Created 10/22/2020 3:05 P.M. United States
2:37 PM
SAFVI,ISLAMUL HAQ | Customer Service
As I can see that it is shipped from seller fulfillment centre, thats why I am unable to track the same. In case, it is returned to seller, please do not worry, seller will help you with the replacement or refund of the item.
S2:38 PM
Ok I have given you more than fair opportunity to make this right and you refuse. So I will send this transcript to Amazon corporate as an example of a bad customer service experience. I will not try to reason with you any longer.
2:39 PM
SAFVI,ISLAMUL HAQ | Customer Service
I completely understand your disappointment and sincerely apologize for the inconvenience caused.
Please understand that If I have option to issue a replacement or refund, I would have already done that.
S2:40 PM
None of that matters. You didn’t help me when you had the chance. You could have enforced the 48 hour rule I just told you was already passed
Good bye
2:40 PM
SAFVI,ISLAMUL HAQ | Customer Service
I sincerely appreciate your co-operation and patience. Is there anything else I can assist you with today?
S2:41 PM
Write a message…
Send
1-866-216-1072 or 1-206-922-0880 [ this last # may be for sellers only though] I hope this helps!. Call during regular business hours to get someone in the USA!!!
While driving home from a funeral on I81s one of your drivers who is an independent contractor proceeded to ride the bumper of our car as we sped up to move to another lane he proceeded to drift into our lane nearly hitting us. Since he is an independent contractor we could not call his company to complain but since he was driving with the amazon logo on his truck I am reaching out to you. I hope you hire more responsible contractors in the future. The trailer number for your amazon truck is AZNG V511903
The company name on side of truck was WALAA stow Ohio I have pictures of the truck and driver if you need and listened plate numbers.
See my file and you will see why. A supervisor was suppose to call on a delayed order…. 3 times and not once did I receive a call .
See my file and you will see why. A supervisor was suppose to call on a delayed order…. 3 times and not once did I receive a call . +65 9645 xxxx
My name is Johnnie Montgomery. I have been tested for covid 19 Thursday. I called in because I was on quarantine. I didn’t have my results. Saturday morning I was told that I have covid 19. I tried to call hr or access a-z and my password expired conviently and I got locked out of the system for 24 hrs because they said I tried to recover it to many time. Im just trying to activate protical and my 2 wks. Paid because im out of work,and I cant.
My complaint and frustration, recently on two separate occasions I placed an order using my Amazon Prime I was told the item would be delivered on a specific date by 9 p.m. I waited and waited around 8 p.m. the day of delivery I received an email from Amazon stating a delay in the delivery now the expected date is 24 to 48 hours out I feel that that’s a deception on Amazon park being at this has recently happened twice but it’s happened a few times prior. I’m at the point why am I paying for Prime Membership and it’s a continuing delay and delivery as merchandise
Loading previous messages…
Messaging Assistant | Customer Service
Hi! It’s Amazon’s messaging assistant again.
This Queen Makes 34 Look Fabulous 34th Birthday Shirt Women T-Shirt
Is this what you need help with?
5:56 PM
Yes, that’s it
5:56 PM
Messaging Assistant | Customer Service
We’re just about to ship this order, and it’s on track to be delivered by Mon, Nov 02.
Sound good?
5:56 PM
I want to cancel
5:56 PM
Messaging Assistant | Customer Service
Since this item is just about to ship, I can’t cancel it. To get a refund for it, you can either refuse the package when it’s delivered or return it once you receive it.
Have any questions about this?
5:56 PM
Yes
5:56 PM
Messaging Assistant | Customer Service
OK, I’ll get someone to help you here through chat.
5:56 PM
OK, get help through chat
5:56 PM
Messaging Assistant | Customer Service
If you have details you think would help the associate, type them here.
5:56 PM
M
Mayank has joined & will be ready to chat in just a minute.
Mayank | Customer Service
Hi , My name is Mayank. Thank you for contacting amazon.I’m here to help you today. Hope you are doing good.
M5:56 PM
Please cancel this order. 114-2168472-2058635.
5:57 PM
Mayank | Customer Service
May I know the reason for cancel this item?
M5:57 PM
I have tried to cancel it several times and I’m getting a message that they are preparing it for shipping on the 31st. I cancelled 5 minutes after I ordered it
Because it was a size too big.
I ordered the same shirt in Medium. Why cannot the large be cancelled
5:58 PM
Mayank | Customer Service
I apologies for the inconvenience caused to you.
M5:58 PM
I want the medium to ship. But the large to be cancelled and my money returned for the large. I’ve spoken to someone and they too said .”” He will TRY to cancel”” Don’t try. Please cancel the 114-2168472-2058635 order. It’s a large. I needed medium and I’ve already ordered the medium.
6:00 PM
Mayank | Customer Service
Really sorry we are unable to cancel this order because is in advance shipping stage.
M6:01 PM
I can’t believe that 5 minutes into the order they cannot cancel the order that I ordered by mistake.
Then cancel the other order and send me my money back. I use Amazon ALOT. I am very upset that you are saying you cannot cancel an order 5 freaking minutes after I ordered it.
6:02 PM
Mayank | Customer Service
If you do not want the order, you will receive it and return it.
with full refund.
M6:02 PM
It’s going to another state as a birthday present. This is total bullx. Get me a manager or owner or someone that can override this bull I’m getting.
You cannot tell me 5 minutes after I made an order that is was pulled off shelf, wrapped and ready to ship. That’s not true. I need someone higher than you
6:04 PM
Mayank | Customer Service
The manager will also give you a similar resolution.
M6:04 PM
No. I will not make my daughter return her present. I want the order number 114-2168472-2058635 cancelled and refunded. The other 2 orders can ship.
Ok. I’ll take this higher. Give me the supervisor to your manager. And I don’t want to hear that they are not available. This is bullx
6:05 PM
Mayank | Customer Service
okay i can tranfer this chat.
M6:06 PM
You can understand my anger at this point. I use Amazon for everything and this is how you treating a good customer??
6:06 PM
Mayank | Customer Service
no worry allow me a moment.
M6:06 PM
Please give me someone that will comply with my small wishes
I have cancelled orders before. Days after I ordered
And you cannot cancel an order 5 minutes into my order. I cancelled the order before funds were taken out of my account. There is no reason why it can not be cancelled and refunded.
6:08 PM
N
nikhil has joined & will be ready to chat in just a minute.
nikhil | Customer Service
Hello, my name is Nikhil and I’m a member of leadership team at Amazon. I’m here to help you.
Please allow me 2 minutes while I go through the above conversation to assist you further.
N6:08 PM
Nikhil. Please cancel and refund order number 114-2168472-2058635. I ordered the wrong size. It is a present for my daughter in NY which I’m sure you can see. I ordered a medium in place of the large. All I’m asking is for a cancellation for order number 114-2168472-2058635 and my money refunded. I cancelled 5 minutes if that after I realized I ordered the wrong size.
6:10 PM
nikhil | Customer Service
I appreciate your patience . thanks for being connected.
N6:10 PM
I order alot from Amazon and very frequently. I need that order number 114-2168472-2058635 cancelled and refunded
Nikhil. Please cancel and refund order number 114-2168472-2058635. I ordered the wrong size. It is a present for my daughter in NY which I’m sure you can see. I ordered a medium in place of the large. All I’m asking is for a cancellation for order number 114-2168472-2058635 and my money refunded. I cancelled 5 minutes if that after I realized I ordered the wrong size.
6:11 PM
nikhil | Customer Service
I have checked the details of the order , but the item is already into advance shipping mode . In this case the system won’t allow us to cancel the order . Some order gets into advance shipping mode few hours after the order is placed but this was assigned immediately . I request you to please wait till it gets shipped. Once it is ship we will request stop and return for the item and the refund will be processed.
Also the charge made on your card is authorization which will be refunded by the bank in next 3-5 business days . We only charge you once the item is shipped . So as soon as the item is shipped we will email you the notification . You can get in touch with us to get it stop and return .
N6:13 PM
Now what? You can cancel in transit but not 4 to 5 minutes after the order was placed? It was NOT in advanced shipping when I started cancellation.
Do NOT SHIP THE DAMN ORDER!
6:14 PM
nikhil | Customer Service
Also this item got into advance shipping mode sooner which means it will get shipped earlier then expected and the delivery date also might get changed to closer one .
N6:15 PM
What is so hard to understand from a huge company like Amazon? Cancel the order
I chose the later date for shipping so stop your x.
6:15 PM
nikhil | Customer Service
Clearly, we’ve upset you and I want you to know that getting to the bottom of this is just as important to me as it is for you. But once the item is in advance shipping mode we cannot cancel it . It can be stop and returned once shipped by contacting the carrier . It cannot be done now .
Please accept my sincere apology for the inconvenience caused you so far, but this case we wont be able to make any exception.
N6:17 PM
Um. Yes. You have upset me beyond belief. 3 minutes into the order and it was in advanced shipping even after I chose the later shipping date? Really;!!!!
I will not accept you blank apology and EVERUONE WILL read and I will publish anywhere and everywhere I can to stop people from ordering from Amazon if this is not resolved before the end of tonight.
It’s freaking not even $20.00 and it’s the wrong size. And Amazon has a cancel option. Why have it? It is misrepresentation to the fullest. Where is your corporate office.
I need address and phone number.
6:19 PM
nikhil | Customer Service
I am sorry for not getting the order cancelled for you daisy , but in some case the item shipping process do get started immediately after the order is placed . Also this have created a hassle for you . We will get it cancelled for you by making it stop and return . Because we cannot take action on it right now . So we will wait till it is handed to carrier then we can contact them to cancel the shipping .
N6:20 PM
Please email me the info along with this conversation. Please corporate address and phone number as well.
6:22 PM
nikhil | Customer Service
I will email you the address daisy , but the conversation cannot be sent . It is saved in your message center in amazon app . If you want I will mention all the details about the order in the email and the option we provided for the cancellation of this order .
N6:24 PM
Please
6:24 PM
nikhil | Customer Service
Amazon
P.O. Box 81226
Seattle, WA 98108-1226
I will email it as well .
It’s pleasure assisting you:)
Please feel free to let me know, if there is anything else I can help you with today?
N6:25 PM
You can cancel order number 114-2168472-2058635 and refund my money.
6:27 PM
nikhil | Customer Service
N
Write a message…
SendNikhil. Please cancel and refund order number 114-2168472-2058xxxx. I ordered the wrong size. It is a present for my daughter in NY which I’m sure you can see. I ordered a medium in place of the large. All I’m asking is for a cancellation for order number 114-2168472-205xxxx and my money refunded. I cancelled 5 minutes if that after I realized I ordered the wrong size.
Stop sending products I did not order. You sent me masks and other items.If you don’t stop I will report you to the post office,ect.
I made a food purchase on amazon fresh with my EBT. Amazon took my EBT than locked my account and won’t respond to any emails. They still have not returned my EBT. This was to help feed my family!!
Sir, I from New Delhi, INDIA. My son had ordered a mobile through AMAZON on exchange of old mobile + amount vide order No 406-8253109-7457958. This consignment was refused to delivered to us by AMAZON delivery boy on pretext that the mobile we are giving have scratches and we will get our money back. When I checked for refund of money I was shcoked that it was showing delevered. I had given complaint to customer care India who said we will do an enquiry but after seven days they said as per their record consignment is delivered. I was victim and complainant but no one came for enquiry to our house or showed us proof. Your Customer care female executive misbehaved with me. I also contacted to resolution team but they are also saying that enquiry is going on, but no one came to me or my house for enquiry.
I have given the proof on email to customer care and resolution team. 1) The photo of mobile which is still with me which Delivery boy was suppose to collect from me.
2) CCTV footage of my society which clearly shows that Delivery man has not delivered the consignment.
What proof else more required.
Please refund my money with interest at the earliest. My phone number is +91989135xxxx my son’s mobile no is +91 965030xxxx. My email id is tarunbhaxxxx @gmail.com and my sons id is dushyantbhxxxx @ gmail.com
Hope for an early action against guilty people who are tarnishing the image of AMAZON India and refund of my money with interest
Regards
Tarun Kumar
+91989135xxxx
New Delhi INDIA
Why is Amazon spending so much on tv commercials and ads when Amazon should hire more employees full time employees and pay better salaries, benefits, promotion opportunities, safety and better working conditions?
How about using that money to fund more humanitarian efforts in our present society like the poor or improving blighted neighborhoods.
How about CEOs taking less compensation to improve those communities that support the wealth and profits of Amazon?
How about giving back instead of being so self-satisfied and greedy with the status of being the richest man or company on the planet?
Unable to change to my new phone number to sign in. My old phone died. Unable to retrieve otp. Not allowed to placed order or do business at amazon.com . Caught in a revolving digital loop. Help!!!!!
Amazon account got blocked due to driver saying a dog was barking and It looked aggressive. No dog here. Neighbors dog just barks not aggressive.We also never got a warning just a complete ban
I recently set up a professional sellers account on Amazon $39.99. the money was taken out of my account right away after activation. When I got it all set up, I wanted to change my email address to by business email. ([email protected]) When I changed the email it immediately deactivated the account. I submitted all documents they asked for reactivation. It has been over 2 weeks now. Just want the account activated so I can start Selling.
Fast forward to yesterday. I called corporate and received Jeff email. I emailed him no response. Your receptionist Shannon super nice.
Got an email that amazon never took $39.99, but they did. Called again to corporate to get a man who told me to drop dead. So corporate hires incompetent disrespectful individuals to answer the phone. I’m highly disappointed in the way Amazon customer service and Amazon Corporate offices. I would like resolved as soon as possible. We would like to start selling on Amazon as soon as possible.
Sincerely, Lester Allen 386-299-xxxx
I doubt this comment will reach anyone with any clout or authority or power at Amazon, and if it does if will fall on deaf ears, but here goes. I am a shareholder and frequent of Amazon and its services. I am appalled that you would censor Shelby Steele’s film about the “real victimization of Black America” because it doesn’t fit a narrative, mainly your narrative. Be careful. The left hates you because your are a prosperous, capitalist company, regardless of the excellent services that you provide. You don’t need the right leaning customers pissed off at you too. Oh, and don’t forget Congress. Wake up! Do the right thing. the mighty have fallen before, as may you.
I contacted Amazon Customer Service which was intercepted by fraud. Lost $400. Contacted the Police, Detective Beu, FTC, Customerservice, Supervizors. My Bank who also said multible issues with Amazon Customer Service. Had to cancel everything! from 9-30-20 and 3 more companies today. No one will let me talk to Management. My gift card from when this started before all this was canceled so my 7 year old didn’t get her gift because my check that was used the day before was not good enough. My Visa came in 2 days later where I spent 3 hours with a superv. from 5pm to 8pm 10-9-20 because he didn’t know how to add a 100.00 so I could cash in on $10 and the $35.00 Gift Card. Today I spoke to Supv. Max for 45 min and would not transfer me to a mang. I have been passed for 2 hour and got no one. 1) Number hacked lost $400.00 2)had to change things since 9-30 3) spent 3 hours with 2 people 2nd was a supv. 4) today went to use my 110.00 card was not there after 3 hours 10-9- which is on my cell phone Max said it was not, happy to prove. Would not give me a mang. Never got my $400.00 from the person about the hacker who I gave 5 stars. Went to get his name there is nothing on my email for any Amazons except a password change and a Amazon at 6:15 on 10-9-20 which is not the case. Max said there was only one at 3:15 pm. I have all of my calls with explainations on my cell phone even where I was Hacked and she tried to call me back. The Police told me to disconnect everything. I also saw a email from Wells Fargo that they were getting members Hacked while I was looking for my emails from Amazon that were deleted? What is with that? Like I said I have records for the detectives and the FTC. MAX could not put me on prime day with my charge card amd give me $10.00? I am so angry for all this deceipt.
We have been trying to return Order #111-6719694-059xxxx for Sony M-2000 Microcassette Transcribed sold by Amazon Third Party Seller KHTS6310 in Apri, 2020 and broke in June, 2020. Your Customer Service is no help at all they transfer from one person to another – can’t find order (at times they do not even tell you that you are transferred. I obtained the third party seller’s Name, and was directed to “Seller Messaging Assistant” who promised I would receive a response in “a couple days” or October 3. It is October 9 and I am still waiting!! This has been 4 months. Not one of the many Customer Service Representatives have ever RETURNED MY CALL. I have all kinds of printed proof and email messages where I was promised an “Escalation of Events/Investigation, and other communications from this ORDEAL. This has been more than 5 months and the Sale was $406.26. My next contact will be the Better Business Bureau of the State of Delaware located within the Attorney General’s Office. If you are so inclined to help with this matter, please call (302) 777-xxxx or email to [email protected]
Amazon You Are Treating Your Customers Bad. Amazon Employees Has Told Me Lie After Lie About My Orders. Amazon Use To Be The Best. I Use To Brag On Amazon. What A Pity!
I had a huge run around with customer service. I requested all messages and phone calls because all I get is a run around. Order# 11423537397033344. I was promised a refund no later than September 2 and then got another run around. I was told that messages were private and I have no way to obtain communication. Please help me
Tell Alston transportation Houston (DSP) to pay drivers their efficiency bonus. Other DSPs pays based on shift but Alston transportation pays us based on hours worked. We hardly get paid 40 hours a week. The pay check is manipulated to suit the company while the drivers are crying. The drivers are planing a work strike soon . This issue is important and should be looked into
I returned a kneeskooter and received a return of $103.31 which was supposed to be credited to my bank card. It was minus the cost of the knee skooter. In the meantime. Synchrony Bank is continuing to bill me late fees and interest and is harrassing me daily to make payments which I feel I do not owe. They see no record of my having made the return and gotten a refund. There seems to be no communication between Amazon and Synchrony Bank. I am furious with Amazon and at this point I just want this bank card cancelled and the harassment from Synchrony to stop. Consider this my cease and desist notice.
My name is Margaret Zemsta.I contacted several people from amazon costumer service and have promised for fixed my problems and this never ands .One ,or more months ago I played order#1128510393590xxxx .They adversities something what I like.I received completely different things,very cheap.I would like to return.Seller asking me to pay for return.The price to sell back is $187.72.Dont makes sense.Return was guaranteed.No one is helping me.Please help.Im not will paid for this.This is not right -this is cheating.
Amazon please DELETE me ASAP. No more emails from you!
My debit card was being used by Amazon Prime – FR, there was no possible way to contact them, and the US Amazon Prime could not provide any support. I would think Amazon would care to research these charges since someone at Amazon Prime – FR is trying to use customer’s debit cards.
I WANT TO PERMANENTLY DELETE & CLOSE MY EMAIL ACCT WITH AMAZON! CONTINUOUSLY HAVE BEEN AUTOMATICALLY BILLED FOR SUBSCRIBING TO AMAZON PRIME & CONTINUE TO RECEIVE “PRIME BENEFIT’S” NOTICES. PLEASE DISCONTINUE ALL AMAZON CORRESPONDENCE, BUT I NEED TO KNOW SPECIFICALLY HOW TO DELETE MY EMAIL ACCT W/YOUR COMPANY!!
I am looking for a refund of $25.62 from merchandise that was delivered to the wrong address I call amazon the day is was delivered and stated this. I repurposed the same items on August 25 which arrived to the right address I have since spoken to Jerick on Aug 23 I then spoke to a Reva from Kansas City Missouri on Aug 25 on Sept 11 I spoke with Ana on Sept 14 I spoke with Ana who transferred me to Jericho a logistic customer service on Sept 21 I then spoke with Richard who transferred me to Jefferson. I who states that I will get my refund. Then I receive an email stating that the cannot refund me The first time it went to the wrong address when I reordered onAug 25 it did come to my address I am getting frustrated with the amount of time that I have to call. Can someone please help. Thank you
I really need help with jobs and schedule with amazon
Why I am able to able to watch on 4k HDR Marvel Movies on Amazon Movies. They are advertised as HDR, but they are not. My Samsung that gies off when you play an HDR movie. Most of the movies on Amazon Movies that are supposedly HDR the light goes off, but not Marvel Movies. Is it because of the relation between Amazon and Disney? When I play the Marvel Movies on Disney +, the HDR light always goes off, same movies that supposedly Amazon Movies have on HDR. Please, fix this issue! It just happens with the Marvel movies. Best regards and thank you!!!
What do i do about a rude man who is in customer service. Who ended my conversation with”F__K you you B___H. I could not believe my ears. Is this Customer Service. I am appalled. He said it 3 times. I was not at all nasty just trying to find out my gift card balance. I would appreciate a reply back so that you are aware that you have representatives that are not being of the standards that Amazon would like to portray. I am beyond belief to be treated in such a manner for inquiring about something so simple
hello Jeffrey bezos I know that you were probably a very busy man but I was wrongfully terminated from BWI 5 location in Baltimore Maryland a few days ago and they said that some female accused me of complimenting her or asking her out and she told them that it made her feel uncomfortable in her workplace and I have no idea who it was but I know that it was wrongfully put on me because I am a gay man and I talk to females yes but I have never harassed anyone in my workplace they say that somebody went to HR and said that I was harassing a female or multiple females and there would be no reason for me to do that and I was wrongfully terminated when I ask for proof of evidence a video a name anything it show me a paper paperwork of a complaint nothing was brought to my attention I was wrongfully terminated can you please look into this my login id is anbwe. Please help me. I have never felt so fausly accused/ wrongfully terminated in my life. I really loved working for ur company and it is especially important to me because my grandparents order basically everything from your company. I was very hopeful about beginning a career with Amazon and maybe becoming a driver. If you could please look into my case I would greatly appreciate it. I would love nothing than to continue my career with Amazon.
Sincerely,. Anthony Bowen
Hello my name is Ruby Rodgers, and I love amazon. About 4 days ago, my primary amazon account was accidentally closed. That account was connected to all of my new & old orders, my amazon prime account was renewed in February, my 4 amazon fire sticks and my echo dot. i have reach out to customer service several times with no luck. I have enclosed an order number associated with this account to help you location the account that was closed. Can someone please help reinstate my account.
I am a new employee for amazon located at the Wilmington IL location and one can help me locate where my 8/14/2020 direct deposit went to, It’s not located on my check and there’s never no one here to help you, no one. No number to call to speak to can someone please help me. Thank You J. Harris III
I had ordered a Razer Blade 15 Gaming Laptop through amazom.com. There was a delay in approval from my credit card and we changed the payment from credit card to debit card. while updating the debit card details, amazon customer service personal accidentally deleted our order. They asked us to order again and when we tried to order the laptop was Usd 290 higher than the ;previous order. Amazon customer service sent us a promissory note confirming us to go ahead with the order at the new rate and once the product is delivered the excess Usd 290 will be refunded.
We had the product delivered yesterday but when we approaches amazon for refund they have , in a total unethical way, they cannot refund the money as this was a third party order. We had ordered the product based solely on the promise made by amazon that the excess amount of Usd 290 will be refunded and now they are cheating us like common thieves.
Is there any place where I can file a complaint against this pure daylight robbery??
I been a loyal customer for Amazon for over 15 years .. Used to be you can get your product on time or before time being a prime customer.. Now forget it always late or lost .. Depended on Amazon because I’m a disabled vet .. So goodbye Amazon can’t take the frustration anymore.. And believe me I have spent thousands of dollars so lost a loyal customer…
Phillip Holman
Hi I have been exhausted trying to get help from customer service with no resolution. I purchased an HP processor on 7/18 and received the package on 7/21. Upon arrival I had 2 items in my box. One being laser decal paper and the other the Box for the HP processor. My item was missing from my package. I have contacted customer support and all they tell me is that my item was scanned at the warehouse and delivered. Who ever packed my package and placed both items in the box must have stolen the processor before shipping the items or should have noticed the open box prior to shipping. How is it ok for someone who packaged my package to easily steal and get away with it. I returned my 3D printer to be able to purchase this item and now I have nothing and I have lost $720 which is completely unacceptable. I need to be able to either get my item resent or a refund for something I do not have. Please feel free to contact me at 956832xxxx or 956459xxxx Thank you. -Eddie Villa
Order # 112-9278260-167xxxx
Hello,
I plan to pursue Amazon’s lack of response and Sharon B.’s in Customer Service, and Amazon in general, willful disconnect while I was asking to speak with the employees 3rd level supervisor.
Also, I plan to pursue exactly what I ordered. FYI, I was persistent, but kind and did not use profanity.
Amazon made an on-line, clearly described offer of 24 Bucky Sleeping Masks, then refused to provide me of what I ordered.
I only received 2 out of 24! I thought the masks were on sale. This is my 3rd attempt to get what I ordered.
This situation is a contractual problem of a Offer and Acceptance. Amazon offered and I accepted. Amazon is in the wrong.
Thank you
On Thu, Aug 6, 2020 at 9:29 AM wrote:
i
Amazon
Your Account Amazon.com
Message From Customer Service
Hello,
I’m sorry to hear about the problem you’ve had with your Bucky Ultralight Chevron Eye Mask, Navy, 24 Count (Pack of).
I’ve created a replacement for you at no additional charge.
The estimated delivery date for your replacement order is Friday, August 7, 2020. To see the order details of the replacement order, visit Your Account at the top of any page on our website or use the following link:
https://www.amazon.com/gp/css/summary/
I hope this helps. We look forward to seeing you again soon.
Best regards,
Sharon B.
Amazon.com
I am the Manager of Electronic Toll Collection Customer Service Operations for the Pennsylvania Turnpike Commission. Your Amazon vehicles have been traveling on our roadway over the last several months and not paying tolls. All of the notices for your vehicles come back as undeliverable. Can you please provide a contact to address this situation.
I received an email with authentic looking letterhead etc. but the address was from Sunnyvale,Ca was checking if it’s legit..wanting updated info from me. Thanks
I’m a prime video member and I tried to purchase a video this evening and you have the 2014 version of maleficent a Disney movie and all three versions have the narrated versions they show on the title page as AD. Your customer service rep had no clue what that meant and in one case ur rep just passed me to someone else without even a word. Very rude. I want to buy the video but I’m not blind so I don’t need the video to be read to me.
1 cr.credit money my account S.b.l India maharashtra pune baramati lfc code. SBIN000xxxx A/C no. 2013556xxxx Mahendra sopan Taware company investment in india plz Sir
Hi I order a bike back on June 10 for a birthday gift
Order #113-6978381-6114650. when i called today
7-11-20 to see status, your customer service person could not help me. she toldthat Amazon ran out of product and its coming from 3rd party. i asked Any idea when this is being shipped, or can i contact 3dr party. I was told sorry we can’t help you. I am a prime member and have purchased thousands of dollars on items from you for several years . your Customer service t is failing .
Used to be Great in the past years. Just want you to know how frustrated and unhappy i am.
Lenny Davidowitz
We have had an issue with access to our Amazon account for over 3 weeks. It all started after we received a fraud alert from Amazon and out account was locked. We have talked to numerous individuals (we have names) on different occasions and none have been able to resolve the issue. On more than one accassion we have been informed that we would receive a call back, but that has yet to happen. We have been an Amazon Prime member for some time and would like to continue, but we need our situation to be resolved. I would be happy to explain the entire situation and work with you to resolve this issue. Please call 210-695-xxxx. This is a land line. E-mails have NOT been sufficient to resolve the issue nor has contacting “Customer Service.” We have already received one item that we had never ordered and has received e-mails concerning activity on our account that we couldn’t have done since we have been locked out.
I am preparing to write a letter of demand. I purchased two chairs from Amazon on a page labeled Prime Free Delivery and Free Returns. Ships from and sold by Amazon.com. When I applied for a return, I was redirected to Cymax, who informed me I would have to pay shipping and a restocking fee. It turns out that the page from which I purchased the chairs should have been “Ships from and sold by Cymax” — but that was not what it said. After a couple of days of communications and explanations, I was given a full refund. UPS charges in the amount of $9.90 each for picking up the chairs in their packing cases showed up on my credit card statement. I wrongly assumed that either Amazon or Cymax had already paid the shipping charges. A few days ago I received two more bills from UPS for shipping charges totaling $479.21. I called Amazon. The first person with whom I spoke looked at the screenshot of the page that I sent, and said he could not refund such a large amount and referred me to a “supervisor.” The supervisor attempted to refer me back to Cymax, but I reminded her that Amazon was the one who guaranteed the shipping. During the course of that conversation and one the next day, I was bullied, repeatedly told Amazon wasn’t going to pay the charges, then said would pay some of it, then back to paying nothing. At the end, she was talking so fast and forcefully that I found myself shouting in an effort to get heard. Then the line went quiet as if I’d been put on hold. She came back shortly and said she would give me a credit for one of the UPS invoices but not the other. I told her I would accept the credit — “I will accept the credit” is what I said. She processed a two-part credit then said “Thank you for reaching a settlement.” I said nothing. There was no settlement. I never intended to settle for less than Amazon guaranteed me. I have been an Amazon customer for a long time, and I would hate to end our relationship, but I’m prepared to do that. To even offer to “settle” rather than pay for the shipping as was promised is unethical at the very least. Amazon now owes me $211.30 in reimbursable shipping costs. At this point, I also expect some sort of recompense for the time I have spent communicating with Amazon, Cymax, and UPS, as well as the time to organize and put together all the paperwork concerning the transactions, not to mention the stress of being bullied by someone who wouldn’t listen to what I had to say over and over and over again. Preparing a letter and making the copies of all the back-up and going to the post office to certify will take me away from some very important work I need to be doing. Hopefully, I will not have to do that. I am going to wait three days for a response from you before I proceed. I hope that Amazon really does want to do the right thing and that you will review your training of the people who represent themselves as the “last resort” in order to extort an agreement to accept less than what is due. This is hardly the behavior of a company who brags about their customer service.
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Astonishing way of expression. Attend to it up!
With everyone being to stay at home during this Caronavirus, why don’t you put the Echo Show’s 8 & 5 on sale so families can still keep in touch. This would be especially helpful for the elderly and grandparents who are at higher risk.
I have found that Amazon has started price gouging. I have noticed that since Feb. Prices have doubled and in some cases tripled. They have lost this customer
I received an Excel Spreadsheet for all of my purchases from Jan 1 2018-Jan1 2019 so I could quickly pick out medical supplies ordered. The 4 reps I spoke to today, especially the lead Natalia R. would not admit she did not know how to do it. I asked her to please give me a phone contact higher up after 54 min. on the phone and she would not. I spent $$1,928.63, 102 items, in 2018-2019, while caring for my mom with dementia. I need the list on a spreadsheet to quickly pull out medical deductions. Instead of humbling herself and saying, I’m sorry, I do not do that she would not help. My mother died last year and I need this info asap as my appt. is tomorrow afternoon.
fktrpr94f
Unbelievable Bad Experience
I am a Prime Member and I order Regularly your Customer Service people Nico and Wen totally lied to me about my order I have been waiting two days for my order told promised it will be delivered no delivery when I complained Response was in Spanish and. I speak English
How do I speak to someone in USA? I’m not getting my issue resolved!
I wondered if you donate to non-profits? I know of one locally who can use help. “Forgotten Haven” Sewell, N.J. They serve Our Veterans, and Homeless. <3 (I've already looked up items they need.) Thank you!
I ordered from Amazon for the first time I ordered a Spiderman alarm and a unicorn alarm clock for my grandchildren the Spiderman click came with a small White alarm clock I did not order so I called to ask for a unicorn clock be sent to me and was told I could only get a refund as the wrong click could be sent to me again and was told to return the wrong item .it was not my mistake! But now do not have the unicorn alarm clock for my granddaughter and have to take the time to go to UPS and return the one wrongly sent this is not good business or customer service do not want to order on line again from Amazon
I have a MacBook Pro. Recently I am asked EVERY SINGLE time to have an OTP code sent to my phone before I can log on to my Amazon account. I have been with Amazon 10 years and have never had this problem before. The OTP code is supposed to be a one time code, however, I am constantly asked for the code on my computer. This is MY Amazon account and contains MY information. What is going on? When I call customer service, the overseas agents just recite the jargon that they have been given by Amazon. They’ve even been rude to the point that I can’t expect. things to be the same as in 2009. I think that is very presumptuous. I would like to know just exactly HOW to disable this two-step requirement when I never had a requirement for OTP set up in the first place. Is this a new Amazon policy. If it is, it needs to be re-evaluated. It is time consuming and frustrating for those who use Amazon frequently.
I still enjoy Amazon but it is making me rethink some of my purchases and I hope this process doesn’t continue. I appreciate any assistance you can give.
Please don’t tell me that I have a OTP code that is required on my computer that I requested because that is not the case.
Thank you.
Renee Ripley
Amazon member since 2009
Hello,
I am a long time Amazon (and Amazon Prime since it’s implementation) customer. I order a huge amount of items from you and am most often very happy with the products and service.
The exception is my last experience. I ordered a pair of Wolverine boots from you in March (order ID: 114-2661424-5827400), I am retired from the US Army and now just run a small 15 acre family farm and I rely on these boots tremendously and generally buy a new pair every 24-30 months. The last pair have already disintegrated – obviously (to me) they were just a bad pair so I contacted Amazon and Wolverine replied asking for photos which I supplied immediately. They came back quickly with a full refund and told me that I would see it in 3-5 days. This is all great and I would be a VERY Happy Customer if this was done well. But, they did not ask me how I wanted the refund, which I am waiting for to buy another pair of boots), I cannot afford to buy another pair until I get this refund so I very much wanted an Amazon credit or gift card. Instead they issued the refund to the card I used 6 months ago to buy the boots – that card, that account and that bank are no longer associated with me and I do zero business with this bank – and that is where my refund is headed. I am running this farm in the winter wearing running shoes until I can scrape up 150-200 dollars for another good pair of boots.
My issue is that they should ask the customer before issuing a refund, especially if the original purchase was over a certain period of time.
I thank you for the great products, pricing and customer service you normally provide but this issue has impacted my life far more than it should.
Thank you,
F.J. Maughan
I’m a former employee and I’ve been given the run around about my pay check . I’ve had a delay of payment because of y’all mistakes then y’all turn around and tell me I have to wait til Monday to speak to someone who can help . Which is absurd because when y’all want me to show up to work I show up!!! So why the delay on my pay??? Y’all are really ridiculous & I’ll be speaking to my lawyer about this matter
customer service emp. cant speak english and give false names like bingo when you say you want to report them for being rude. I tried to buy a Roku prime member for $49 and told to wait. Now in my cart I can buy the same product for $79 and get it Tue. THIS IS NOT FAIR OR NICE. I could have bought it from Walmart but chose Amazon, but beginning to question my loyalty to your company. This is unfair bus. practices. You should take the time to rethink your business practices. who you allow to sell is up to you but I am buying from Amazon and expect to be treated fair.
I am extremely disappointed with Amazon tonight. I wanted to place orders and I am being given a “guarantee delivery date of Monday, December, 9 on EVERY item I tried to order. I am a Prime member and I pay the annual fee mainly because I love the same day/one day/ two day delivery! This is the first time this has ever happened. Last year at the holiday time, this was not the case! At first I didn’t understand. I thought there was something wrong with my account. If you, Amazon are having problems with the deliveries then AT LEAST put something up on your website explaining to people what is going on. An apology would be nice too! Do you realize how frustrating it is to see no other delivery option, just “guarantee for Monday, December 9”. I “chatted” with one of your customer service reps, who tried everything he could do to help me. He was wonderful to deal with. He tried very hard and was very kind, but he had no idea what was going on. That chat took about an hour!!! I then called and spoke to a customer service rep on the phone. She also was wonderful and very kind. She explained to me that due to high volume of orders from Black Friday and Cyber Monday, the delivery times are backed up. This rep offered be a $15 credit to my account for my inconvenience. I appreciate that, but I am still very upset. Amazon should have been prepared for this! A huge company like this, failing to provide what they promise is wrong! In addition to that, you are guilty of false advertising!!! Very wrong Amazon! Very disappointing! Not that you care!!
work out of office at 5650 dolly , Buena Park california
I have to use moments to schedule work. Moments is having problems on a constant bases with thing like logging on picking a shift or canceling shifts. When calling the erc they say there is nothing they can do.
Also there is no Number listed for this location to reach amazon it put you through to the owner of the building states logistic’s services
I was so disappointed to not have items that I order from Amazon, I
I ordered aisle runner and rose petals, which never arrived, I had to go buy r
White runner that cost me 26.00 and much to long, when you had what I needed and at 10.00, it was about an hour that I had to run around to find runner, we did with our rose petals due to not being able to find correct color at last minute. SUCH A DISAPPOINTMENT
I received a Hamilton CD as a gift. Came in a sealed Box with discs labeled Hamilton. They were band music, not Hamilton . They were returned for credit. My
Gift giver ordered another. It too was a fake!!!! Surely others have had this problem!!! I couldn’t be the only one of thousands who order this CD
Hi , Please PLEASE read .We are a disabled family with a Special Needs child and 3 Grandchildren that live with us. We are on limited income of S.S.D that gets eaten up by rent and builds that we struggle to keep up with. Christmas is upon us and time is almost out to make Santa come to visit with our children as far as anything being left under the tree. Toys for tots is no longer excepting applications for toy requests. We are in a blind panic and although we have called many associations we have yet to find any halo making this happen. If you have it in your hearts could you please consider sponsoring my family for help. I know that this is very forward of us to ask , but we can’t have them wake up to nothing under the tree come Christmas morning. Thank you so much for your time. Sincerely Amy & family.
Legal Dept,
I was employed by Amazon during the peak season of 2017. At that time I had disclosed that I had a non-violent class C felony. As you know the application is kept online and this year I went to apply for the same warehouse position, using the same application. And to my surprise I was denied employment on the basis of an unsatisfactory background check. Nothing has changed between 2017 and now, in-fact it is 7 years since the felony conviction. I was wondering if the requirements had changed. I tried, but to no avail, to get answers from the channels enumerated on the departmental hiring sight.
November 21, 2019 Re: complaint about customer service From: Roberta Di Carmine, [email protected] To Whom It May Concern: I am writing to complain about the terribly unprofessional service provided to me by Amazon from November 16 to today, November 21, 2019. On Friday, November 16, I called costumer service of Amazon after finding out that there were two missing pieces in a package received (Zinus Abel 14 inch metal platform bed frame with steel support, order n. 112-9296249-020xxxxx)
Before calling Amazon, I checked on my Amazon account to learn how to proceed in such cases- missing pieces in an order received-, and found out that I had to call first the manufacturer, which I did. I called Zinus, and I was told that I had to report the missing pieces to Amazon since the package was sent by them. I then called Amazon and that is my ordeal became even more stressful. On that evening, I was informed by two Amazon customer services representatives (representative n.1 and another representative n. 2 from “Special handling department”) that the only solution was to have Amazon send a replacement of the same item, so that I could get the two missing pieces from its box, and then I was supposed to call them to have the box picked up. All of that, I was informed, was going to be free of charge and with no problem whatsever. I was, lastly, informed that the replacement package was going to arrive on Monday, November 18. But, this is far from what actually happened. As I am writing this, on Thursday, November 21, six days after the initial problem encountered, I am still waiting to have the package picked up. I repeat: the “problem” I have been dealing with was NOT CAUSED BY ME, but due because two pieces were missing from the box I ordered and that I purchased from you (and, I’d like to add that because of those missing pieces on Friday, I could not finish putting together the bed frame, with unpleasant consequences like sleeping on the floor for three more days). On Tuesday, November 19, and NOT Monday as I was originally promised, I received the replacement. I then opened the box, removed the two pieces that I did not find in the first package and that I needed to finish putting together the bed frame, and, soon after at 11:30 am I called Amazon, following the instructions given to me on Friday. I was in fact instructed to call back Amazon after receiving the replacement package so that they would have someone pick up the box from my apartment. After spending more than one hour over the phone, between been on hold and waiting to hear back, I FINALLY was informed by representative n. 3 that a request was made to have a UPS driver come to get the package and that was going to happen within a day. The email (from Amazon) received after that phone conversation stated that an adult was supposed to be in my apartment when the UPS driver was at my place and I was instructed to leave the box outside my apartment with a note on it stating, “UPS pick up”. Which I did. The day after, on Wednesday, always following the advice from representative n. 3 and because I did not know what time the driver was coming to my place, I then called UPS to check on their scheduled pick up time. On Wednesday morning, from 6 to 8 am I then spent two hours over the phone between UPS and Amazon trying to figure out when the driver and if the driver was actually coming. UPS told me that if I wanted the driver to come and pick up the package at my place I was supposed to pay and then, after my refusal and explaining that the request for a pick up came from Amazon (and after given the order number too), I was told by the representative of UPS to “go out on the street and when you see the UPS truck, wave to the driver and ask him to come to your place to get the box”!! I just let you just imagine my shock to hear such an absurd ‘suggestion’! The level of frustration combined with anger then reached its peak when I called back Amazon, once again, the second time at that point on Wednesday, and after going over for the 10th time of the reason of my call (I wonder: do the people who work at the customer service ever take notes of our calls? I am appalled that each time I had to repeat the same story, and I have been explaining my ordeal several times since Friday!) I was told by representative n. 4 and then n. 5 (from the special handling department, again), that a driver was going to come and pick up the pack by the end of the business day. I stayed at home all day on Wednesday, did not go to work but made arrangements to work from home. And, all of that because I had to be at home for the UPS driver since, apparently, the driver could not get the package without the presence of an adult. At 4.34 pm, on Wednesday, I received an email from UPS saying that the ‘packaged’ was delivered! I went outside my apartment, the package which weighs 40 pounds and is rather long and big as it contains metal frame for a queen bed, was still standing outside my apartment, and still with my note “UPS pick up” on it! Nobody called me, or knocked on my door, and certainly none from UPS ever communicated or delivered anything to me like they said they did! At that point, not only I became very angry because I was given false information and provided with a false statement from UPS, I then became even more angry when I called back Amazon and for the 10th time I had to explain all over again ‘the problem’ and reason of my call! I talked with representative n. 6 and then I was put on hold for another 20 minutes, total of my waiting on the phone, by talking with several people,–Amazon representatives from the costumer services, supervisors, and supervisors of supervisors, was 3 hours, and just on Wednesday between afternoon and evening! By 7.45 pm I was then informed from a UPS supervisor that a request to have the item picked up was never done. I after that received a call, at around 8:00 pm from UPS in Galesburg, saying that someone would have come and picked up the package today, Thursday, November 21. I told the person from UPS who called me that I was not going to be at home but at work and to come and get the package outside my door of the apartment with a note on it. He agreed and told me it was ok. As I am writing this, Thursday, at 18.45 pm, the package is still outside my apartment.
After all of this, and because you have not done obviously enough to solve a problem, a problem caused by you that I was told was going to be easily solved, I am going to get rid of the package in the garbage. I don’t want to have anything else anymore to do about this package. You had several changes to come and get the package as you should have anyway and, as I said twice yesterday to two Amazon representatives, I am leaving town tomorrow, Friday, for ten days, and I cannot leave an unattended big package outside my apartment. There is no point, really, to have any hope that MAYBE a driver from UPS will come and pick up the package. I said that and requested kindly yesterday twice to have this order you made to have someone pick up the package canceled and to close that request. Now, I am demanding that you do that. I am amazed by the lack of professionalism encountered these past few days. You, I am sure, agree with me, to say that there is a big problem with the customer service and the fact that service you said you provide with UPS is non existent. Apparently something (or several things) did not work in the way they should have. I was treated with no respect for my time and for being someone who patiently waited for a solution, a solution that never came. At the end of these five days I am the one, the customer, to pay an unbelievably high price. Not only did I miss one day at work, and spend countless hours on the phone, I then had to find a solution to get rid of a very big and heavy package, a replacement that, I repeat one more time, was caused by not having received on the first place a complete order but one with missing pieces, an item that you have sold me.
I think I sum this all by saying “shame on you, Amazon” if this is the way you treat customers like myself, who have been a Prime member and have been purchasing with Amazon for more than a decade.
Sincerely,
Roberta Di Carmine
[email protected]
Tell me more!?hey I didn’t know this me too but thecfirstvtimevi was dumb enough tobgetvavgiftbcard that theyvasked me to get so this was part oft he way I would be cleared of a debt piled on bybsomevfraudster who claimed to be me thing is I have never even had an account with Amazon and will definitely avoid doing so Although at times I am askedbyobpayvthem just so I can see some TV program. Geeeze!!!
Since the GOP tax break or TCJA, Amazon’s tax burden has been cut to 21%. With the help of tax breaks Amazon is paying $0 taxes on $11.2 billion in profits… My question is, why am I still paying taxes everytime I make a purchase?
Maybe I should just cancel my Prime Membership and stop buying from Amazon until you figure it out…
I partner with Amazon Flex. I am having issue with app malfunctions and no one can seem to help me. I would appreciate a call from someone as Flex support has been unable to correct the problem. It has been over a week now; no one seems to be able to identify a solution.My number is 302-287-1146
Good morning, who or what department would I contact at Amazon about an idea I have regarding your shipping methods?
It would be great if the company could answer their messages on Facebook. I tried Twitter also but did not get a reply. I suppose I will have to do it the old fashioned way and contact the corporate office phone number.
My complaint is that it is too difficult to get through to customer support department. I tried several ways, email, phone and finally got through on the customer hotline.
When drivers leave what they are doing example, driving for a rideshare company and show up on time to delivery and there is no work, the driver should still get paid! It’s the right thing to do!
I have had the worst experience in my 10 year relationship with Amazon over a warranty on Kids kindle device. I have spoken with over 8 representatives and spent over 2 hours on the phone to only experience a finger pointing experience within the Amazon workplace meanwhile my issue remains unresolved! No one takes accountability in this company. I will definitely think twice before ordering anything from this company again.
Apperantly you have a female supervisor at your Sacramento,Ca. store Mr. Bezo that discriminates aginst white female employees over 50 the consistently picks on her about her production being down she has written her up 4or5 times trying to fire her if she does expect a lawsuit with labor board because Mr.Bezo even you are not above the LAW!!!! check that supervisor!!!!! what kind of bisiness are you running anyways
I was hired by Amazon.. They ed up my paperwork, so now I don’t have a job.
I placed an order on 10/04/19 Order #112-9474520-4674637 and shortly after I received an email stating my order was canceled due to my account being locked. I called customer service, they took down the necessary information to send over to “the specialist” who will send me an email asking for additional information within “24 hours” but never received an email. I called Sunday to follow up, spoke to a Supervisor who again took my information to send to the specialist and told me again it’ll take 24 hours, today being 10/09/19, still nothing. I called and spoke to another Supervisor who didn’t help at all and stood quiet on the phone and didn’t get anywhere AGAIN!!! I am extremely frustrated and want my order placed using a gift card (which was redeemed) and the remaining balance on my debit card! Can someone PLEASE get back with me today???
Order placed 9/27/19 said in stock and 2 day shipping. Well it was OUT OF STOCK! 10/4/19 Amazon said label was being created in shipping department but 10/9/19 supervisor says no way to contact shipping department. Also was told it was Amazon product not third party but today I was told it is a third party item! LIES LIES LIES IS ALL AMAZON DOES IS LIE! 10/09/19 can’t find order and shipping company never picked it up! But , Amazon keeps sending me emails stating my order has been delayed but should be delivered by 10/10/19. This company has gone to snake x! That is low!
Hi I’m looking to contact with someone who is in charge with you Corporate Trade Show Exhibits or Who puts Amazon (Ring and EERO) in Store’s like Best Buy and Walmart? We are a Structural Branding Company that does Fixtures called Displayit Inc. and I would like to contact the person in charge of ordering Fixtures please? We Sell Design, Engineer, Manufacture and Install all over the World. Displayitinc.com
I just need a Contact and Email to get started
I made a purchase using a debit card. I later returned the item unopened for a refund. After a number of weeks I inquired about the status of my refund. I discovered that the refund had been put on a gift card, not at my request. During this time I made a purchase on my Kindle not knowing that the charge would be taken from the gift card (that I didn’t know I had). So, when I asked that the refund mistakenly credited on a gift card be credited to the debit card from which it was taken I was told it couldn’t be done because it had been partially used (not by my choice). So now, it seems I’m being forced to use that money to make a purchase on Amazon, which at this point I would be hesitant about doing. Attached is the chat transcript.
No previous messages
Messaging Assistant | Customer Service
Hi, thanks for contacting Amazon. I’m Amazon’s chat helper.
I’m here to answer your questions & get the right person to help you out.
As I send you messages, you can tap a button to reply. Go for it!
11:06 AM
Got it!
11:07 AM
Messaging Assistant | Customer Service
OK
So, what can I help you with?
11:07 AM
An item I ordered
11:07 AM
Messaging Assistant | Customer Service
Let’s see. Could you tap the item you’re looking for from your recent orders below?
11:07 AM
11:07 AM
Messaging Assistant | Customer Service
I’ll take you to our return & refund tracker where you can quickly check the latest status, OK?
11:07 AM
Yes, check status
11:07 AM
Messaging Assistant | Customer Service
Do you have any questions about this?
11:07 AM
Yes, I do
11:14 AM
Messaging Assistant | Customer Service
OK, I’ll get someone to help you here through chat.
11:14 AM
OK, get help through chat
11:14 AM
Messaging Assistant | Customer Service
Go ahead and type any details you think would help them understand your issue.
11:14 AM
N
Nihal has joined & will be ready to chat in just a minute.
Nihal | Customer Service
Hi John , Nihal here to help you today.
How are you today,
N
11:15 AM
I made this purchase with a bank card and would like the refund sent to the bank card.
11:15 AM
Nihal | Customer Service
Could you please help me with the order id ?
N
11:19 AM
112-9020386-4397837
11:19 AM
Nihal | Customer Service
As ive checked refund is already in gift card and some of it is already usaed
used
So however i cannot get it back to your card
N
11:21 AM
I didn’t know I had a gift card and did not use it.
I have no orders after the order that was returned.
11:23 AM
Nihal | Customer Service
No worries John
It dont have any expiry you can use it
on your next orders too 🙂
NO worries
N
11:25 AM
Isn’t the policy that refunds go back to the method of payment?
11:25 AM
Nihal | Customer Service
yes if its choose to get back in gift card
its done if the customer selects
the option
N
11:27 AM
I didn’t choose that option
11:28 AM
Nihal | Customer Service
Please allow me 2 minutes to check this for you.
checking options with my lead just 2 -3 minutes more :)]
Thank you so much for your patience , However As the gift card is partially used
No alternate option
available to get it back
N
11:35 AM
Could you tell me what it was used for? I have no orders after the refund.
11:36 AM
Nihal | Customer Service
Sure
from that $13.03 is used for Digital service Medicare For Dummies (For Dummies (Business & Personal Finance))
Just to confirm , is this item ordered by you ?
N
11:41 AM
That’s a mistake by Amazon. My orders are set and always have been to charge to my bank card. If it was changed it was not by me, and anyway I purchased the shoes with my bank card and did not choose for the refund to go on a gift card. So the refund should have gone to the method of purchase before the $13.03 purchase.
11:43 AM
Nihal | Customer Service
So to help you with the Kindle e-book order i would get you connected to the specialist team
N
11:45 AM
S
Sathya has joined & will be ready to chat in just a minute.
Sathya | Customer Service
Hello, my name is Sathya. Please give me a moment to review the previous correspondence.
Thanks for waiting.
Would you like to pay for Kindle books with payment card instead of gift card
?*
S
11:48 AM
Yes. I always have and haven’t made any changes.
11:49 AM
Sathya | Customer Service
I am afraid currently that is not an option. Any promotional funds or Amazon.com Gift Card available on your account will be applied to purchases from Amazon before your credit or debit card is charged.
It’s not possible to pay for digital orders with a credit or debit card when there are promotional funds or an Amazon.com Gift Card balance available in your account. I’m sorry for any inconvenience this causes.
S
11:49 AM
I understand that. But the problem is that the refund was put on a gift card when the purchase was made with a debit card. I did not request that it be put on a gift card.
11:51 AM
Sathya | Customer Service
May I know the item you are referring to?
S
11:53 AM
Order# 112-9020386-4397837
11:54 AM
Sathya | Customer Service
Thank you.
I am afraid it seems the refund was processed to gift. Since it was processed, there is no option to reverse it.
S
11:56 AM
Will the person responsible for the error in processing be held accountable? This is money out of my pocket.
11:58 AM
Sathya | Customer Service
A Retail Specialist is the best person to help you with this. Please wait while I transfer this chat.
S
11:59 AM
D
Daniel has joined & will be ready to chat in just a minute.
Daniel | Customer Service
Hello, my name is Daniel. Please give me a moment to review the previous correspondence.
Thank you for patiently waiting, John.
I do understand that your refund for the order number ending 7837 was successfully credited back to your Amazon Gift Card.
And as I have checked also that the item you have purchased Kindle Ebook was paid by Gift card which we have no longer to put back the refund back to your original payment method.
I do apologize for the inconvenience you have experienced in this case.
If the amount of refund is intact we can definitely put back the amount back to your original payment method.
However, since the amount of refund to the gift card has already been used we have no longer option to credit back the amount back to your credit card.
D
12:07 PM
The refund was put on a gift card after the purchase was made with a debit card and before the Kindle purchase. I did not request that it be put on a gift card.
12:08 PM
Daniel | Customer Service
I do understand your concern, John. However, since you’ve selected the gift card to be paid by this item Kindly Ebook we have no longer option to credit back the refund back to your credit card.
D
12:10 PM
I did not select the gift card. I’ve stated this many times. I am being forced to use the money on Amazon because of a mistake by an Amazon employee. This is not right.
12:11 PM
Daniel | Customer Service
I do understand your concern, John.
D
12:12 PM
Is there a supervisor I can speak with?
12:13 PM
Daniel | Customer Service
I understand that you’d like to connect to one of my supervisors. However, give me a chance to help you out with your concern.
D
12:14 PM
Go ahead.
12:15 PM
Daniel | Customer Service
Since we have no longer to credit back the refund back to your original payment method. To help compensate the inconvenience, would that work if I’ll issue a $5 Promo certificate on your Amazon account?
It will automatically apply the next time you order an eligible item sold and shipped by Amazon.com.
D
12:17 PM
No thanks
12:18 PM
Daniel | Customer Service
I do understand your frustration.
D
12:19 PM
Supervisor?
12:22 PM
Daniel | Customer Service
In this case, I’ll be more than happy to transfer you to one of my supervisors.
Please bear with me while I’m arranging the transfer.
D
12:29 PM
ok
12:29 PM
D
Dwight has joined & will be ready to chat in just a minute.
Dwight | Customer Service
Hello, my name is Dwight, one of the Supervisors here in Amazon.com. Please give me a moment to review the previous correspondence.
Let me help you further with your issue regarding the refund for an order.
I’m really sorry but we’re no longer able to change the form of a refund.
If you want, you can file a dispute on your issuing bank.
D
12:45 PM
Ok. I’ll do that. Doubt I’ll be making any more purchases from Amazon. Thanks
12:46 PM
Dwight | Customer Service
I’m really sorry to know about that. Anything else aside from this?
D
12:47 PM
. I bought a amazon gift card in Feb. Yes that long ago. I bought it with bit coin and have not been able to use it or anything. This has went on long enough, I have talked to Amazon numerous times , sent in all verification numerous times and no one fixes the problem.
I have been trying to get credit on defective merchandise since the end of 2018. I provided all the necessary paperwork to Amazon inquiries numerous times and to date, I have not received a resolution. Amazon owes me $374. Thanks.
Amazon Prime drivers are a disgrace. They ILLEGALLY block traffic every day, blocking 1 lane in each direction.
No one gives a damn.
DO NOT BLOCK ANY ROAD. DO NOT BLOCK ANY DRIVEWAY. DO NOT BLOCK ANY ACCESS TO ANY PUBLIC AREA. DO NOT BLOCK PRIVATE PROPERTY.
PULL INTO THE DAMNED DRIVEWAY TO MAKE A DELIVERY!!!!!
I HOPE YOUR PLANE CRASHES AND YOU BURN TO DEATH I TOLD YOU, YOU HAVE BEEN CURSED THINK ABOUT IT AND IT IS EXTENDED TO EVERYONE YOU COME IN CONTACT WITH. IM THE LAST VETERAN YOU WILL, DISRESPECT
Amazon is a TERROR COMPANY just like Nike and the NFL, WHAT YOU HAVE PUT ME THROUGH, IM PUTTING AN SICLIAN CURSE ON YOU JEFF AND EVERYONE AT YOUR DISGUSTING COMPANY I WILL MAKE SURE EVERY VETERAN BOYCOTS YOUR COMPANY THE CURSE WILL NEVER LEAVE YOU YOU ARE SENTENCED TO LIFE NOW SO THE NEXT TIME YOU DEAL WITH A VETERAN YOU WILL, THINK, ABOUT THE CURSE THAT HAS BEEN PLACED ON YOU AND WHOM EVER YOU COME INCONTACT WITH.
So I have been calling your lying customer service. Everybody gives me a different lie, about a unauthorized transaction for Amazon Web. When I asked what’s Amazon verification process Alex from customer service lied and said they dont have one. MY bank has to authorize transactions. They tell me there is another account with my debit card. But cant give me the name they use, or address. Which I dont understand because on Amazon Shopping .It says they check for Name and address but the fake account didn’t use my name or address..One customer service said they made a sellers account. And I have received two emails that they dont see the transaction and it’s no fault on Amazon…I saved all emails and recorded all conversations that Amazon customer service lied in..I have checks bouncing and I am unhappy maybe I need to go to a lawyer or the news so People can here how a billion dollar corporation. LIES to there customer and take advantage of them…
Anyone here see this? What are your thoughts?
nowtheendbegins.com/amazon-testing-payment-system-whole-foods-that-scans-your-hand-complete-purchase-mark-of-the-beast-666/
Your company is displaying a total lack of reverence by playing a very sacred religious hymn, AVE MARIA, during one of your TV commercials!! What is the point?! I don’t see how playing this beautiful, sacred hymn has anything to do with Amazon’s products or company mission! This is a very holy hymn to venerate and honor the Blessed Virgin Mary, not your online products! Please leave sacred, holy hymns out of your commercials!!
I’m one customer, out of many, who will no longer make purchases on Amazon, unless your offensive, irreverent commercial is removed IMMEDIATELY!!!
I ordered on Aug. 20. Nothing exotic, all ordinary household items one could buy at Walmart or Lowe’s, etc. All fulfilled by Amazon; no third parties. Normally when I order, the package or packages are ready to ship within a few days. This time it’s been 8 days and still hasn’t shipped. I’ve been told many different things by Customer Service. The first rep I spoke with said the order would ship on Aug. 26 and that it would be coming from an Amazon Fulfillment Ctr within my State. On Aug. 27 I spoke with two customer service reps, one a supervisor. One told me that the reason it was taking so long was that it was paid for with gift cards and therefore, had “lower priority”. Additionally, I was told that because I selected “free shipping” it takes longer, and because I selected “ship in as few packages as possible” that added to the delay. I was also told that the order would ship later that day or at the latest Wed. morning on the 28th.
I have been ordering from Amazon for years. I usually use a gift card or at least pay partially with a gift card. I always select free shipping, and I always choose to group in as few packages as possible. I have always gotten my orders within 7-8 days after ordering. The last time I ordered I received my order in two shipments (even though I had requested to group in the fewest packages). One package I received 6 days after ordering; the other I received 7 days after ordering. It is now the 9th day since I ordered and the order hasn’t even shipped. At this point, I’m wondering if it has been lost in the system or if Amazon simply isn’t going to fulfill it. I think that’s a legitimate question.
I tried calling the corporate office today. The receptionist told me that I couldn’t be put through to speak to anyone in administration – I would have to write or email. I can’t believe a company this large thinks it’s so elite that they refuse to speak to customers. Amazon has gotten “too big for its britches”. I have a right to know where my order is and when I might expect it. I could almost excuse the delay if it were during a holiday season, but this is August, not December. And the fact that the Amazon fulfillment centers in my State and the next (just across the river) by car are roughly 10 min, 30 min, and 45 min away from my home adds fuel to the fire of my outrage. I could have gone there myself and picked up my order! (Although I was told by one customer service rep that one cannot go into an Amazon fulfillment ctr and pick up one’s order).
I’m not sure I will ever order from this company again. Besides the fact that most of the items are more expensive than what one would pay buying locally – supposedly for the “convenience” of not having to go to a physical store – I think 9 days to fulfill an order is unacceptable. And after that it will still be 5-8 days before receiving the order! That will make it almost 3 WEEKS before I receive my order! UNACCEPTABLE! I use Amazon for the convenience, but this is most inconvenient. And the fact that their corporate office “can’t be bothered” to address my concerns shows me that the company has no respect for me and is not appreciative of the business I do with them. Perhaps they only reserve that for people who spend great amounts of money with them?
I will be reporting them to the BBB. At this point, I’m wondering if Amazon has any intention of fulfilling my order at all and will simply keep my money. One rep told me that Amazon never takes the money until the order has shipped. But that’s not true. My gift card amount is gone. If I wanted to order something else at this point, I could not do so. As far as I’m concerned, they have my payment and I do not have my order and have no reasonable expectation of ever receiving it. My solution: Don’t shop Amazon. I don’t know what’s happened to the company or their business model, but this “new” version isn’t acceptable to me and I find Amazon to be untrustworthy, arrogant, unethical, and not worthy of my business.
I regret to inform you of the behavior of Amazons customer service representatives. After I reviewed my order then placed it I received my confirmation that it was complete. I found the offer to be dishonest and misleading. My entire reason for getting on the site was to buy a kindle and needless to say I got stuck with something I didn’t even want. I contacted service explained the situation only to be lied to and ignored and frankly down right disrespected. The level of disfunction was more than I’ve ever experienced. It was so appalling that I felt sorry for one rep and walked her through the proper and respectful way to talk to people. My first attempt at contacting customer service was to bring their attention to the the fact that the offer they were advertising was very misleading and unlike Amazon and its consistent sales reputation. I didn’t want another customer like myself to feel like they just got robbed due to poor sales description.
Hello ,I am a regular user of Amazon. The quality and service is top notch, The prices could be better, but I know there are quite a number of people to pay. I have always noted that the prices were a tad more, but being a prime member I have free shipping.
However todays issue with a price for a vet. quality dog food absolutely blew me away. A few dollars is ok,. I always look at a dozen sites or more to get the best price for what I need. Today I was looking all over the web for the best price on either Hills Science c/d formula or Royal Canin So formula. Both are good ,as my little yorkie had to have surgery to remove a hugs bladder stone , So now she has to be on one of these two formulas for the rest of her life. Well prices averaging from $28.00 for a small bag to almost $80-90 ,for large bag. Seeing that she is small I want a small 7.6 bag,, so it stays mostly fresh. When it was time to check out Amazon’s price I was totally floored by the $51.00 price for a small bag of hill food.. Wow A steep increase of almost $20.00 is more than I am willing to spend. Amazon, shame on you ,,shame, shame,, I will go back to Chewy for my pet needs,, CHR
Delivered today
Package was left in a secure location
( what does this mean )
Delivered -No
MARIO VALERIO
1388 MARTIN LUTHER KING JR AVE
APT 09
LONG BEACH, CA 90813-5729
Tracking ID: TBA577678598000
Please refer to the information above regarding my order.
I called customer service, because I was not able locate this order nor were the driver left it. Safe location is not a specific location. I live in A 20 unit apartment complex. And my apartment is on the second floor on the way in the back. Usually in the past they’ve always knocked on my door and left it like it’s next to my door. The buildings mail box in the front. I looked everywhere and did not locate my order.
As I was speaking to Customer service explaining to them that driver stated that you left the package at a specific location. As I said it’s specific location has many meanings in it it can mean many things to many different people so for future reference they need to be more precise. The first agent I spoke to put me on hold and transferred me to another agent. Which then I have to explain everything once again. He stated that I had to wait like a day in order for me to receive order. Which is not making sense at all because as it states is the livered and left in a specific location. The second agent l agreed to send a package once again for delivery on Wednesday. All of a sudden he told me to hold on to which I was not sure why I was asking you over and then another agent came on I want to games we were back to see if conversation that’s when I stated I go why am I being transferred around to different agents what is going on what is this? Once again stated the same thing that I have to wait a day even though the second agent said he would send it the next day.
I stated to the agent that what is the difference they said it was delivered and I was left of this ago patient so what do you mean it wasn’t delivered Dish Network she said she said all they might’ve scanned it wrong package so basically she was trying to make up every excuse in the book to like not sending or whatever the other agent told me if for some reason you get it then just send it back the other one which to which I agree but this last agent I spoke to said you have to wait for a day which doesn’t make any sense it in the condo I stated to the agent that what is the difference as it was delivered and it was left location so what do you mean it wasn’t delivered but you said she said all they might’ve scanned the wrong package so basically she was trying to make up every excuse in the book to like whatever the other agent tell me if for some reason you get it then just send it back the other one which to which I agree but this agent I spoke to said you have to wait one day which doesn’t make any sense of them recall the morning thing and I was gonna be late by another date so I can receive it on Thursday morning. delayed by another date so I can receive it on Thursday. She stated it was procedure then I stated to her work then why does with the agent settings and send it next day and why am I being transferred around so many times I have to explain myself over and over again towards the end I just got sick and tired of this I mean this is not the way you treat a customer. Center I’ll because of all of this I have to wait until tomorrow morning and here we go again to send it Center I’ll because of all of this I have to wait until tomorrow morning and here we go again to send it now but now I get the package delayed until Thursday. I am a prime member so it’s a two day delivery
Correct ?
Basically what I’m trying to say is that they could’ve handled this order I just recently told was awake this is should’ve sent it in the order I would’ve received it tomorrow and if for some reason the Packers would’ve arrived or something that I want to set him back I don’t know what the problem was not I don’t know why I was being transferred to show me agents and none of it made sense to me and everybody making excuses and excuses.
So all the agents I spoke to All contradicted them selfs. I was expecting a package to arrive today at like stater and then I get this type of treatment from Customer Service and I need someone to explain this to me and why it was handled in this manner. I’vie been with Amazon for like almost 10 or 12 years right now ordering mainly food for my dog and other stuff and I never had a issue like today.
Bottom line the drivers are lazy and don’t wanna take the time to come up and knock on your door and leave the package by your door on another occasion they left for my package with a neighbor and I don’t have any friends here in my building so that package was lost. Bottom line the drivers are lazy and don’t wanna take the time to come up and knock on your door and leave the package by your door on another occasion they left for my package with a neighbor and I don’t have any friends here in my building so that package was lost
And now this driver says he left it in a secure location. ( what exactly does mean. It is not my fault that the driver left a package to knows where and I didn’t get my order so I felt like I was being penalized by your customer service agents for his stupidity.
As it agents were not helpful at all.
Bottom line is it delivered and time stamp and also left it in a secure location whatever that means I don’t know but that to me means it was delivered where he delivered it I don’t know but that to me should’ve been very clear to them. They should’ve just sent me another order for the same thing so I can receive it tomorrow but they made it so complicated.
Appreciate if someone can get back to me on this and explain to me why this happened because I really don’t understand i’m not really happy about the situation because so unprofessional just found out completely wrong. I mean it’s the drivers error not mine so why am I being penalized that’s what I need to know why your agent said what they said and why this happened and why they couldn’t have accommodated me because there’s an excessive me at all so I need someone to explain this to me because it’s not OK .
I Appreciate a response. My number is 305-815-xxxx. In the event that you need to speak with me.
Thank you,
Mario Valerio
[email protected]
I have been a prime member for many years. This year I am experiencing the worst customer service I have ever experienced. Orders arrive late constantly even after they “guarantee” the delivery date. Live chat if from another country with morons working there, they spout stupid comments that make no sense. No respect for the business I have given them. will be shopping at Walmart from now on.
Your company made me think that I had a job open and that I was begin giving the opportunity to join Amazon but I have never been so shocked and treated like crap I worked 50 hrs to 60 hrs I gave 100 to what was asked and no matter what u report to why u have quilty issue and this other stuff that just didn’t make since when u cant find the place to put all this stuff in a cage or draw Ben and yet I made higest stow at times and yet I was let go for things that was not my fault if it wasnt for people like me that work there hardest give there best to what is asked come to work even when there son committed suicide then step daughter dies from a heart attack I still came in using one day for my son I just dont understand why these big companys step on the small that helped them get to where they are I’m 55 and I wanted to be a part of a company that I grew up with lives where I support my community and this is the thinks I get for supporting what I believe and treated so badly not just me but other’s also shame and remember u didnt get there without people like us I cant get over how no one cared how hard I worked they only care about a number stop with what doesn’t make since even though I know this letter to u means nothing or how I was made to think I had a job I hope u change what u do to those that work and give u what u wanted and that’s show up do ur job not be a problem or steal and I still was fired I hope u hear my concerns
Sincerely
Wanda Bingham
443-941-xxxx cell phone
24 louise ct po box 14 Rising sun M.D.21911
I gave my name and address with a phone number if you cared enough to speak to me on this matter. But from what I have seen I won’t hold my breath or expect you to care what has happend to me .
Ms Bingham
I received a mailing offering a 250.00 gift card by calling 1 866 204 0193. The call goes to voice-mail and you leave a message then hear nothing. Is this legit or bogus?
Amazon is a joke and a bunch of liars and thevies I would never deal with them again
Amazon as well as their headquarters are very rude, inconsiderate and disrespectful. For a company that is backed by so many consumers, you would think they had a higher level of respect for those whom have supported them. This is not the case. My son who was an employee of Amazon, was coded inactive after being suspended and although he complied with all of their terms upon returning to work, they claim that his UPT was negative. He has spoken to several reps in Human Resources as well as the Reed group, only to continue to receive the run around of, “don’t call us we’ll call you” or “it’s not us it’s them” type of feedback. Total disrespect. So today, I being his mother reached out to their corporate office asking how I can reach someone in (particularly an executive or anyone in upper management) and the rep Eva, whom answered told me it was inappropriate for me to contact them on behalf of my son. I feel, that it was very inappropriate for her to say that. Especially, for someone who was wrongfully dismissed. Basically, it was as if she was telling me that Amazon was too high to touch and that I, as a parent should not attempt to get information for my son. My son was available to speak to her and she pretty much told him the same as other reps, as well as her not advised him to continue to seek why he was dismissed. I must admit, as a consumer who uses Amazon quite frequently, I am appalled by the way they treat their employees as well as a consumer. My son’s plan is to seek legal counseling in reference to his matter as well as filing claims with the EEOC and BBB. According to Eva, my son should fine employment elsewhere who isn’t as automated and more personable. This says a lot! I have heard lots of negative comments from individuals currently and previously employed with Amazon and must say, I couldn’t believe it was that bad. Well after my own encounter today and I am not even an employee, all I can say is GOD Bless. Such a shame, to treat people that way.
Hello, my name is Stella Ferguson and I’m a prime member with Amazon. I purchase at least 3 or 4 items or more a month. I was looking on Amazon this morning, I wanted to purchase 30 scarves for our choir. Normally this time of the year I would purchase Camisole shirts for the choir around August. This morning I found the perfect scarf, but I had to get the ok with the choir president. She returned the text this afternoon saying that it was ok. My problem is that when I returned to the amazon page with the scarves, the price had changed. I called Amazon, spoke with a representative and told her my situation, I even emailed the company (Amazon) the copy of the price of the scarf that I sent the president of the choir this morning. The price of the scarves this morning was $0.99. Under the picture of the scarf, it read $0.99. Now the price is $5.88.
The Amazon representative talked it over with her supervisor and he or she decided that they could only give me ONE scarf for $0.99. I told her that I wanted to speak to her supervisor, she put me on hold and later hung up the phone on me. I put too much money in Amazon to be treated like this, please help.
Amazon disrespects small sellers. WE are the Contemporary Physics Education Project and a tiny non-profit. Amazon is a monopoly who has crushed the competition and now how crushed our small non-profit. Our original seller has been driven out of business and we rely Amazon for most of our support. We had a delivery problem because of the post office and Amazon has suspended us. We resent the package to the customer but Amazon doesn’t care. I can’t get any one from Amazon to talk to us. Ironically, all emails go to a black hole – the same type pictured on our posters. Please Amazon talk to us.
I have been on the phone for over 3 hours now and called Corp Headquarters in hope I could get someone who can solve the problem. I was transferred to Shakierah and soon was disconnected and received no call back but you have all my contact information (803) 366-xxxx I am really upset after all this time. I KNOW Amazon has personell that can solve any problem like mine but regular customer service cannot. I know. I have spoken to at least 12 diferent Customer “Service” people who CANNOT send the password change code you HAVE TO HAVE. I am typing this sas I wait AGAIN for someone to change the email address back to the way it has always been. I NEED to speak with someone who actually understands that Amazon cannot send me an e-mail.
Now I was told by the “e-mail address change department” that they will not change the address back to the correct address because they will need to send me a confirmation e-mail (WHICH I CAN RECEIVE) and they are afraid I will not get it. The suggestion they gave me was even more inane.
NONE of this is my doing. PLEASE HAVE SOMEONE WHO HAS THE CAPACITY TO UNDERSTAND AS WELL AS CORRECT THIS SITUATION. Evidently after they change the address back to wjv@ comporium.net all I need is for someone to figure out why I cannot receive the code to update my password….that Amazon equested I do…which cause all of this.
HI,
I received a $10 promo from amazon this morning. I placed an order and the $10 was applied but then I canceled the item. The promo came back for $10. It was on my account Sunday morning. I was gonna place an order this evening. But the promo was not there.
I decided to do live chat and explained the situation. As you will see from transcript below. Basically they though that I was making it up. I don’t appreciate your agents treating customers like that. They said the could not locate it and where di I get it through. There gotta be way to back track to that morning. I also received an email with the cancelation.
.
Bottom line the agents did not look or try to find out at all. I guess they though I was lying. I’ve been a customer for 14 years now. I don’t like the manner that the agent treat customers at all. Bottom line I want the $10 promo I received. Period.
All the agent say is I’m sorry. Yeah I’m sorry that you’re an idiot. Sorry is not enough !
So someone has to do some digging. Even if it a $1 dollar promo I would want it too.
So please I would appreciate your assistance regarding this matter. I mean it’s amazon not a mom and pop store. I am not a liar. Also train you live agents please. There
My number is 305-815-xxxx
I would appreciate your cooperation.
Thank you kindly,
Mario Valerio
Please see transcript:
Hi, thanks for contacting Amazon. I’m Amazon’s chat helper.
I’m here to answer your questions & get the right person to help you out.
As I send you messages, you can tap a button to reply. Go for it!
9:44 PM
Got it!
9:44 PM
Messaging Assistant | Customer Service
OK
So, what can I help you with?
9:44 PM
what happen to my $ 10 prop
9:44 PM
Messaging Assistant | Customer Service
Type a little about what you’d like help with so I can get you to the right place.
9:44 PM
promo
9:44 PM
Messaging Assistant | Customer Service
Thanks.
OK, I’ll get someone to help you here through chat.
9:44 PM
OK, get help through chat
9:45 PM
C
CHIRASREE HAS JOINED & WILL BE READY TO CHAT IN JUST A MINUTE.
it was in my account this morning
now no more
why
hi
mario valerio
9:45 PM
chirasree | Customer Service
Hello
C9:45 PM
hi
9:45 PM
chirasree | Customer Service
My name is Chirasree
Taking a look
C9:46 PM
wheres my $ 10 promo
chirasree | Customer Service
Please allow me a moment
C9:46 PM
ok
9:46 PM
chirasree | Customer Service
May I know why was the $ 10 credit issued ?
C9:47 PM
it was just issued this mirning
you can’t seem yhistory
i;m nioyt luing
i think it was for a subscription
9:48 PM
chirasree | Customer Service
May I know which subscription ?
C9:48 PM
theresgoota be a way to find out
in dont reneber 3.
come ion noe 3.
Now
reakkly .
so it just disappeared
no nobody knows
great
9:49 PM
chirasree | Customer Service
I am sorry but there was no promotional credit applied nor was any email confirmation sent to you
C9:49 PM
listen
i bought the madam e x pre sale with the $10 the i cancxeld it
but the oromo staued there
so where is it
check back to the canceled ordr
of mdane x
madame x.
hello
theres gotta be way you can check the cancel orders
hello
9:51 PM
chirasree | Customer Service
I have checked and see that the cancelled order does not have any promotional credit applied to it
C9:52 PM
and after icanceld the order it was stll there
so are you kiding me
so im lying
what a joke
let me speak to a mnager
now .
now .
hellp .
9:52 PM
M
MADHU HAS JOINED & WILL BE READY TO CHAT IN JUST A MINUTE.
what a kjoke
9:53 PM
Madhu | Customer Service
Hello, my name is Madhu. Please give me a moment to review the previous correspondence.
M9:53 PM
please do because the other agent is useless
as a mattere of fact i recived a cancel email
yesterday at 5:55 am
amzon sent it
you guys
your amazon oder of madame deluxe has been canceled
it says
on email
came from order-updated@amazon3
send me a email so that i foward to you
email
9:56 PM
Madhu | Customer Service
Give me a minute
M9:57 PM
i thiught you checked and said no .
dig
9:57 PM
Madhu | Customer Service
I can see it is canceled by you
M9:58 PM
yes
9:58 PM
Madhu | Customer Service
It says By customer
M9:58 PM
and what 3
what are talking about .
yes it was me .3
but it had the 10 discout promo
9:59 PM
Madhu | Customer Service
The promo are not refundable
M9:59 PM
then i cancelsd and the promo came bak 3
i can cancel when i want
whats the problem
thats not the poingt here
ok
wow thatlong ..3
10:00 PM
Madhu | Customer Service
I’m sorry, I did not get that
M10:00 PM
sorry what doe gthat mean .
so u think im lying
ok ..
well see
please send transcrip
i;m taking this to headquarters 3.
thsi is crazy
are you thinking
MARIO, you cancelled the order and there was an offer on the item that the discount applied, the promotion value is not something that will be refunded
You would get the amount that you paid
M10:03 PM
the offer was not for that cd
ok
the offer was not for that cd
ok
ok so im a liar
got it
Toll free: 1-866-439-0310
Español número gratuito: 1-866-749-7538
International: 1 (206) 922-0880 — charges may apply
THIS IS A JOKE
For Jeffrey Bezos – Chief Executive Officer, President and Chairman of the Board of Directors
I called amazon because someone was getting into my account and using my credit card to buy t hings through Amazon. I was told they could refund my money all of it. As the conversation went he ( the Amazon employee) send every get my money back but I needed to get a steam card which cost me $15 I had to borrow I don’t get very much from Social Security disability $252 was stolen from me through Amazon to tell me I can get my money back but I have to go spend 50 more dollars to get a card a steam card then I read on the back of the steam part that I can’t get any cash out of it tell him out that $50 I call this gentleman back and all of the sudden I have to put out $500. I don’t understand how can you tell me you can refund my money and then tell me I have to put out $50 then another $500 I just need my money back on my card so I can withdraw it off my card and I can go and get a new card it seems kind of ridiculous that you’re trying to give me to spend $550 to get my 252 back when they know that it’s being fraudulently used to buy things on Amazon
Unable to contact home office. Mail box full? Want to rectify my order.
They have closed my account twice and taken $200.00 worth of gift cards from me. Will not return my cards or money! This is BS
Why is people using Amazon card for payment is that right thing to do with Amazon cards
Good morning my Name is Mr. Illya Martin i work at Amazon fulfillment Center in Kenosha Wisconsin 3501 22nd ave .i have filed complaints on several occasions abot the work condition out here .and now i feel like they are trying to get rid of me because iam not goin to let them treat me lie crap ..instead of telling them to take care of it they just say it is what it is i can be reached at 770885xxxx
Amazon drivers delivered package to different address as seen in picture on tracking, delivered today. No “I did not receive my package today.” Or The driver left my package at the wrong door. On the app website. Obviously Amazon only cares about sales, and not how customers really feel…no real email to complain about service.
Jillian bakery is advertising a limited edition box of crackers for $9.99, but in light type there is a $16.99 shipping and handling charge. I did not notice this and ordered my second box. The first on was $10.99 eligible for free shipping. I noticed my error within 5 minutes. Could not find an option to cancel the $26.98 charge on my card for one box of crackers. I called CS, no number was listed for this third party seller. I have since calmed down, but still see this box on Amazon. I have send the seller request to explain the meaning of limited edition and the shipping cost. Perhaps, it is not a scam! I’m ignored by the seller and CS, and receive the same response, not answering my questions for clarification.
If there’s a reasonable explanation, why won’t one be provided. Even the picture for this limited edition box is different. It shows a hand holding the box displaying the ingredient label only. My fear is someone else will make the same error. If this is not a scam, why can’t I receive clarification?
Worst customer service. I called to change an email address on my account of which I have not used in almost 2 years. Besides being bounced around to multiple departments and told that there was “no management, they didn’t know they’re names, and I could only deal with the 1 person in the office” (bs) the questions they use to verify an account are the most ludicrous that I’ve ever heard!!!! As someone who has worked in customer service for years, works for a consumer advocacy group, and helps people every day I was asked to verify things in my cart, what I purchased years ago, and what card I used to purchase these things. As a 30 something female who does like to shop, how the hell would I remember that!!!!! 2 years ago, are you kidding?!?!?! Not to mention I verified my address from 2 years ago, the old email, my birthday, and so forth but because I couldn’t name my last 3 purchases they couldn’t change my account? Give me a break, what a joke! Worst part is, my family gifted me $50 that they are holding hostage still on my account that I can’t use. Amazon hands down worst customer service and you might want to rethink how you do things because asking customers what their last 5 purchases are is a ridiculous way to verify an account. Ridiculous and appalling that’s how your company chooses to conduct business. Definite 0.
Sir/Mam; Mike Singh here from Ram Express Inc. location Granada Hills, CA, I ran successful delivery service local nationwide including Next Flight Out.We delivered IBM & Compaq parts in past from Burbank ,california. We would like to be a warehouse distributor for Amazon. Our contract expired so we really appreciate and willing to perform with 100% efficiency, can arrange 10 or more plus vans with uniformed drivers. Your +ve consideration highly appreciated.Tel 818 326 1209 age 62.RESTARTING LIFE J.B. can you help?? need work!!
My account was hacked and stuff was shopped out of the country, after talking with them 3 different times no one could help me . They said after the information went to the fraud dept then it would be a week!!! This was $1200 in merchandise. Now I have “cross the border charges” and have additional fees from my bank because it didn’t clear! I don’t have a week to wait!
Adding to my original email… I have spent two days now,three hours in total yesterday and today trying to stop another shipment bound to my house. I am so stressed out I lost my voice. I probably won’t be able to go to work today that’s how stressed out I am talking to customer service people, trying to fix this problem you have created for me. My phone number 702-807-6028. Part two I hope to hear from you soon, best to call me 6am-noon.
My phone number 702-807-6028 I want someone in executive office to call me. Your company keeps sending me the some merchandise over and over again. I will file a complaint with the Attorney General in State of Nevada if I don’t hear from someone by tomorrow. Best time to call me is in the morning 6am to noon. Thanks you…
My account was locked for reasons unknown to me I have called about this problem way to many times only to be put on hold for way too long. I was also told I have to send my banking information which the bank told me was against the law. There is nothing wrong with my card and I have excellent credit. I feel your employees rather play games and cause costumers aggravation then just solve the problem i also faxed the info and never heard nothing I feel amazon has treated me horribly
Re- Harlow store, Essex, I’ve never been into any store that is so unhelpful and misrible and I’ve been misled by the staff as to ordering off internet as she didn’t want me looking round the store !!, I’m now stuck with a gift card for £150 I’m serverly disabled in a wheelchair and am so disappointed in that store.
So, I have been through too much dealing w Amazon allowing another person to access my account information and have my order sent to their address. I want – demand and expect lawful to be done regarding this person who broke into my account – You have their name, phone number and address – If nothing is done – I will be filing a lawsuit directly at Amazon for allowing this and giving me no relief what so ever regarding my order. I suggest you act today.. I have been dealing with Amazon customer service for a week and still no resolution. I have asked for an investigation to be done through the USPS and will now contact the police in the area for which this person resides. I am notifying FOX news so that they may warn other customers that their Amazon accounts are not secure. This is the worst and most outrageous experience I have ever had.
I work for an Amazon building in Patterson, California. I have been being harassed for at least a month. My work items go missing, I report the issues, they do not get investigated by our camera system. Litterally, people within my dept. have got caught keeping company items for personal use in the past, I have had my papers, and pens thrown on my desk. I am reporting that the harassment is escalating, and I have to work with people who are doing these things to me, and no HR person, or management wants to hold people accountable. And at least verify what Im saying by doing an investigation. They have cameras here. Mean while I have to work in a hostile place. If I had violated these Amazon policies or State laws I’m sure I would not have a job here. Yet, I do not what level has to happen for the people involved to be held accountable.
My phone number is 209-221-xxxx.
I do not trust my HR dept, or management will do the right thing so I have called the ethics hotline hoping Head quarters will come do an investigation on this building. Racial discrimination and harassment are not being taken seriously in this building and I am suffering.
AS I PONDER THRU ALL THE VAST AMAZON PRODUCTS I FIND WHAT I WANT LIKE ALL YOU DO,..I ORDER IT IN ONE ORDER,..LIKE ALL YOU DO,..I TRY AND GET MY PURCHASE UNDER THE AMOUNT FOR “FREE SHIPPING” SO MY “ONE” ORDER NOW IS 3 OR 4 OR 5 ORDER’S,. WHEN ONE OF THOSE ORDERS COMES MISSING,.. YOU-ME-THE OTHER GUY HAVE TO TRACK IT DOWN,. AND WITH AMAZON,..GUARANTEE DOES NOT MEAN WHAT I THINK GUARANTEE MEANS,. AMAZON THINKS IT MEANS “READ OR POLICY”,…. I KNOW MY REVEIW WONT BE POSTED CAUSE ALL THE PEOPLE TYPING ABOUT THIS COMPANY ARE EMPLOYEE’S,.TO FUNNY ,..WHATS FUNNY IS I MADE 8 ORDER’S AND ALL AT THE SAME TIME,. AND IT TURNED INTO A NITEMARE ,.. DROPPED ON YOUR FRONT PORCH,. AND DELIVERED TO YOUR MAIL BOX,. AND LETS NOT FORGET THE OLD TRUSTY,.. REFUND YOUR MONEY BACK ON A GIFT CARD,..NOT YOUR CREDIT CARD ,..THAT IS REAL MONEY NOT A PRODUCT THAT IS DELIVERED YET NOT,..”WIRE FRAUD”,… “GUARANTEE ” ,.. WOW HOW DOES A CUSTOMER DEAL WITH A GUARANTEE,.YOU THINK I’M SAFE,. AMAZON DOESNT FEEL THAT WAY,.ONCE THEY HAD IT OFF TO THE 3RD PARTY ITS OUT OF THERE HANDS,.ONCE YOU COMPLAIN TO MUCH YOUR A RISK/PROBLEM WITH YOUR ORDER’S,. THEY HAND YOU OFF,..
My seller’s acct. has been suspended due to late shipment. I live in MN and we’d several severe cold days. I’ve taken all corrective measures and followed through with all the steps. It’s been 6 months and the performance review team hasn’t gotten back to me. I’ve written to them several times including calling the corporate head quarter. They’re also withholding my $328.00 earning. I’m a single mother with disabilities and I’ve 2 small children and I’ve no income for last 6 months due to not being able to sell plus the $ they’re still withholding. Words can’t describe my feelings of disappointment!!!
Iam sending this Email because on 4-2 -2019 amazon took out $13.77 for a membership we did not authorized..So I called & customer service said they would but it back on our card..What Iam sad about is that my wife & I really love Amazon & ordering from Amazon ,But we feel that Amazon does,nt care about us little people.. We are on SSI. & $13.77 is nothing to someone like Mr.Jeffrey Bezoz but to us it,s alot of money…But we will always order from Amazon we ever we can..We think Mr.Bezos did a great thing when he created Amazon…I just hope someday Amazon will start to appreciate us little people ..We only wish the best for Amazon & Mr.Bezos..Sincerely Gary Irlbeck
Hi There,
I don’t believe that Amazon have this kind of bad Customer Service.
I have been waiting for my amazon business application approval for more than 35 days, I am opening a restaurant and I have a huge list to order and my grand opening is coming soon. I am so frustrated and waiting for you to approve my application. I have send you every documents you requested and I called many times. I am so upset from amazon business process, I wasn’t really expecting this kind of service from the best company in America.
PLEASE HELP ME APPROVE MY APPLICATION AS SOON AS POSSIBLE!
Thank you!
Bilal Agha
Shish Taouk Restaurant
24001 Via Fabricante. Unit 901
Mission Viejo, CA 92691
Mobile: 949.619.xxxx
I am 76 years old; I want to speak to some in the Detroit, MI area to complain about the process of returning goods to Amazon. The procedure is very “interesting”. I want that person to call me (313) 396-0057 – no e-mail business. Everyone is not “tech” savvy.
I have spent thousands of dollars with Amazon and have most often been very pleased with my purchases. I have found, though that even when I click the button to purchase in US I still get products from China and elsewhere. Nine times out of ten those items- especially clothing do not fit or are not as seen on your website. When trying to rectify the problem I have them give me all kinds of reasons why I can’t stop and order (after I find out it is coming from China) or they want to reimburse a fraction of what I paid and none towards shipping costs. I also have found lately that I get products that are in a single plastic bag with no instructions or contact information which makes me wonder if the product is a knock off or a substandard version of what I thought I was getting. I would like to know how I can make sure BEFORE I make the purchase that it is coming from the US. How can these companies be listed under US and they are not? I want to continue with Amazon.com but am getting disillusioned by the problems I am beginning to have on a consistent basis.
Been trying to contact someone for the past month about going back to work since I been off on medical leave . No one will call me back to let me know when I can come back to work since the doctor has given me the go ahead. I will be contacting an attorney for a grievance.
The workers there are unable to do there work correctly cause like of knowledge in common sense
Bad Bad AMAZON
Requesting to be compensated for a drivers time on delivery blocks that go way beyond the scheduled time for any block should not be reason for termination of agreement with Amazon-Flex. At Christmas Time.
My name is Larry Trontz and the Amazon Agents lies. The Managment are very rude and hangs up the phone on you or keeps you on the phone for a long time. Amazon Also owes me 3 Amazon gift cards 2 $100 Amazon gift cards and 1 $25 Amazon gift card. The people lie and they don’t do their job at Amazon. The people are unprofessional at Amazon.
Please can you get back to me as soon as possible thanks I would appreciate that very much
From
Larry Trontz
[email protected]
[email protected]
347584xxxx
929457xxxx
Dear People:
I would like to propose to Amazon for joint development the promising idea (approbated on practice): “Innovative Engineering.” If it is interesting for you please let me know. The relevant information to convince you I would be able to present. Thanks: Alexander Akatov
I am a 72 year old widow and purchased from Amazon over the last couple of years merchandise for thousands of dollars.
Because I left 6 positive reviews at Amazon, I was considered as biased and banned from commenting forever.
Nobody ever paid me for my preferences and your company never had any proof to support your accusation. To your own financial detriment, apparently you prefer negative feedbacks in favor of positive ones.
Ebay, Overstock Etsy, Walmart, Touch of Class among many others are happy to receive compliments but Amazon with an apparently paranoid decision punishes its customers thereof.
Your appalling unethical business practices are a violation of customers rights and I am compelled to report you to the consumer right protection office of the Inited States.
As a longtime prime member I hate having to cut ties with Amazon but using contract delivery service has made them undependable. I have sat at home for 3 days waiting for a driver from an hour away that can’t find us .UPS is 10 minutes away and has successfully delivered packages to us.
Wanted to inform you about one of your employees, Jessica Rebello (Fall River location). She recently posted an image of herself in “black face” along with using the words, “We the n…. of the house”. Although this was done during her personal time, I hope, it is not a good look for her or her employer — since I believe we represent who we work for at all times. Here is a post from her: You know what’s really funny, all these people claiming I’m a r…… over a joke about a stupid charcoal mask are the same people making r….. comments that depict all white people (not just me) and are also attacking innocent children that have nothing to do with anything. Makes you look real smart. Grow the …. up and stop assuming x cuz when you assume you make an a.. out of you and me just saying. Think and say whatever the …. you want about me but LEAVE MY 9 YEAR OLD OUT OF YOUR BS or better yet how about you leave all children the …. out of it considering they have nothing to do with anything!!!!!
P.s Keep wasting your time blowing up my inbox and my notifications cuz it’s all just getting deleted and I’m not wasting my time with it since this is all based off an assumption.
Dear sir,
I am munir from Bangladesh,I am a small technologist,recently I invent new technology,no cost free energy generator,but it need more incrisemrnt,but I have no enough money to increase the technology,so I request to you please donet my technology at $200,000 USD money for incrise the technology.
My account number –
Munir
Account number-99xx
Bank address-
Bangladesh krishi bank (BKB)
Dhulihar,Bramaharajpur bazaar branch
Satkhira,Bangladesh
My contact number-
880193966xxxx
Thanks
Munir
Im going to leave my complaint but doubt it does any good but im getting very annoyed with my stuff always being delayed over past year
Never shop with amazon again
Ever
They are a joke
I will never shop with amazon again.ever.
They are a joke .
They shut down my account for no reason
I have been a good customer for years.I will never shop your app again
Ever
Kelley clayton
They are treating their authors and reviewers badly. My reviews have taken up to a month to post. And a lot of their really good authors have quit their site. They sell their books on their own website and make a lot more money that way. No hassle like on amazon. When they got these people from India to do customer service the rating for their company fell a lot.
Yesterday I called and spoke to a representation. I am receiving items I did not order. He told me me account has been hacked and they were charging items to me. The story was very strange. He wanted me to go to Walmart and get a special card to stop people from charging my account. Please connect me immediately
You have lost all of my CONSIDERABLE business due to this QAnon book!
You can choose what to sell; you really screwed up on this one.
I have ordered the SAME product for same day delivery 3 days in a row and I STILL do NOT have any of the 3 items. I get no resolution as to why I can not get this same day delivery on this product or the product at all. This is unbelievable!!! 3 separate orders & NONE of them can manage to get delivered. BTW, the item comes from Thornton, CO (15 miles from me) & is then transferred to Englewood, CO (20 miles from me) so it’s here!!! Also, less than 5 miles from my house is the Aurora, CO fulfillment center. Why didn’t it go there? After 3 orders, why is this product never put on a truck out for delivery? I call, I call, I call – from customer service to logistics. NO one can tell me when I’m going to get this product. I was after all the calls get some supervisor to tell me about 1 hour ago that maybe they will deliver it tomorrow!!!!! WHAT??? You are bold face telling me that I’m ONCE AGAIN not going to get the same day delivery that you offer…even after 3 orders. Furthermore, why is it that I pay for Prime membership & I can’t even get 2 day delivery from you anymore? Where is your customer service? Where do you take responsibility for the actions of your employees & responsiblity for following thru on the accuracy of your honor in doing what you tell your customer you will do?
I have been dealing with the situation from Amazon since December 28th only order I placed during the beginning of December I requested a replacement for a hoverboard that was defected I dealt with that for two weeks and after it was not resolved in that time I requested for a refund now I am calling the customer service line so many times I have filed four to five A to Z guarantee claims for them all to be denied no one from that department will speak to me contact me or email me I am so stressed out and I feel so disrespected as a customer who has been a loyal customer for years I am ready to cancel my Prime membership again and I am going to cancel my account with Amazon all I wanted was my money back the company could have had this product back but it seem like they don’t even want it back they just want to keep my money and I know it’s a third-party vendor and that vendors phone number on that website is disconnected the vendor only says one email following whenever and investigation is open there has been countless of investigations open the company agreed to mail me out a return label the beginning of January I never received it they sent emails with no link in the bottom of it for return label now 2 days ago they just sent the email with a return label in it but as I stated to them back in January I have no means or no way to print out a label that’s why they originally agreed to mail it to me and they still have not applied so as a customer I’m suffering for a third-party vendors choices and again all of this is over a hundred and $29 this is completely unfair and unjust that I have to keep going through this taking time out of my day away from work away from my children just to sit on the phone with them and nothing happens so I have sent in a pill for the 4th time I think just to still try to get my money back
Please reconsider St Louis Mo. for Amazon HQ2. Everyone involved will be grateful for the opportunity to work for Amazon.
I think Amazon helps people and is the leader in ways to shop and home deliveries. Also, they should locate their new headquarters in Erie, Pennsylvania. Take a serious look at this city. We are between 3 large cities Pittsburgh, Cleveland and Buffalo plus our own city. They would have great resources and talented employees to choose from. Hope someone see’s this and pass it on!!
Amazon 2nd HQ is Sooo, Sooo welcomed in Polk County Florida … You already have distribution centers in Lakeland and Haines City/Davenport …
We in Winter Haven/Bartow Florida would welcome you to set up your 2nd Headquarters at Bartow Air Base … that would give you executive air travel at the air strip right there on base with main highways U.S. 17 … US 60 and U.S. 27 and I-4 close by An Excellent location with enough land for potential for growth … We are about half way between Tampa and Orlando … theme parks, shipping and cruises galore … What more could you ask for?
To whom It May Concern:
Back in November of 2018 I order a package of “D” batteries to have on hand in case of no electricity this winter. As you can see they came repackaged and when we opened them last week they were ruined. They had somehow got wet and then was repackaged. I know this has been 3 months but we didn’t need them until now. Please consider replacing this item.
Please come to Pueblo West, Colorado. 3.9% taxes and other taxes are low, tons of wide open flat lands, right in the middle of the country so you can ship in all directions, on a major freeway, airport can handle large aircraft, and low average wages at 10-12$ an hour for everything. We have a target distribution center and almost got a walmart distribution center, so they were interested.
Bad customer service
Since Amazon is not locating to NYC I would suggest looking at Northern Bergen County New Jersey. Outstanding highway system great towns better tax rates than New York city and more development space. I believe it would be worth your time to take a look you have nothing to lose. Thanks for your time.
To Whom It May Concern: I am a New Yorker and I am sorry that your deal in New York fell through.
May I suggest a place which is a lot more affordable and is close to New York City and New Jersey. The town is Wilkes Barre in PA. It can be a Win/Win situation for you and the town. This is my humble opinion.
Good Luck in your quest. Gerry Sosa
AMAZON-Way to go! Finally, a company that stands up to bullies! New York lost out, big time! How stupid those behind the staged protests are! Ironically, they are proof of the Democrat’s way, -to make false claims to get what they have been led to believe is good for them. An impressive move on your part. I have even more respect for you than I already had! Stay the course, keep your CEO’S. Show everyone how to run a successful company! They apparently do not have a clue! Thanks Amazon!
I know a few months have past, but have been torn if I was gonna send this email. I attended one of your job fairs in Milford MA in December 2018, in hopes to potentially growing my career. To being completely shocked and disheartening on what I was told by recruiters.
As someone that is completely against the use of drugs I couldn’t believe what I was told by the two of your representatives I spoke with. “That you just need to make sure you stop using drugs before test, then once tested and hired you can do what ever.”
Was told by the two female employees that they both use vaporizers to smoke marijuana and some type of synthetic version too. That they have been there for a while and never tested since when first hired, that most of them in their department smoke marijuana and use drugs.
Once I was told this by your recruiters I couldn’t bring myself to except the position I was offered, being my strong opinion on drug use. I was torn on weather I wanted to say something, but after telling story to a current coworker I felt I needed to.
Maybe the current practice of recruiters and drug testing practices need to be addressed.
Sincerely,
Joanna Tyler
I am a very unhappy long time customer 1st you get rid of automatic help button and made it impossible to get help now I find you deleted features “display mirroring” you are driving me to shut down my account it definitely no longer pays to be Prime member
my son was charged for two items he never orders from Amazon and Amazon is refusing to give credit for $300. They told my son they can’t give the credit because they don’t see the charge on his account. Of course you can’t, he never order so therefor you cannot see the order for the charges but you do see the charge on the actual credit card number he gave with and bogus account. I expected better customer service from a big corporation. Stop sending customer service out of USA because they all dismiss the fraud and we the customer is stuck with charges that are not ours.
how do I contact amazon legal department?
why does Amazon continue to do business with 3rd party vendors that are not shipping out products bought through your web site?
Dear Amazon: do the right thing
Dump Monsanto. You might as well be selling us asbestos. Stop selling Round-Up. Follow Costco’s good lead, and that of 37 nations. The FDA doesn’t have the power to recall it unless Congress directs them to do so, and Monsanto has infiltrated and lobbied them into submission. It’s going to take responsible sellers & consumer power to rid our nation of this known carcinogen.
i using the Anonymous option. Amazon has a culture of lying , hiding information and the truth. Customer Service are intentionally jkept in dark so their capabilities stay limited. Worst of all is the use of algorithms a predictive mathematic construct – instead of reality. It took months to make this deduction; amazon cheats by short cutting reality. I am not a conspiracy theorist- I suffered through personal experience. Felt almost as bad as church of scientology because it is all kept secret from most of those affected
To whom it may concern this complaint is against Amazon customer service I bought three items totaling over $800 neither of the items are correct nor are the descriptions correct I had a Harley mechanic put the pieces on my bike that don’t fit correctly had to pay them to take them off now Amazon does not want to take their products back that don’t work correctly I’m fixing to call Channel 8 on on your side News Channel to complain about Amazon thanks and have a great day
Hi My name is Faye R Brown , I saw a news report about amazon will drop customers who return a lot of items back to you. Is that true.? And if so how do customers control damage items that sent to them. Faye
My entire video library is now gone. Spent a lot of money on this customer service no help 5 diff reps said theu would call me back amd no one called back and im out of all my movies
Your customer reps are bad you never say youll all back and dont. I want to be compinsated for this
Have issue with my 2nd gen fire tv not working contacted them they sent me a refurbished 1 didn’t work I sent it back now I’m playing a waiting game till they get around to send it back ,plus I told them that was my only tv service to watch tv.
I have a folder on My computer with about 25 files and each file is a video clip from my front door security camera showing Amazon employees throwing packages at my door or up a flight of stairs. The main issue I am having with Amazon is that their drivers leave packages at my door and they don’t even ring the door bell so in the mentioned folder I have so many recordings of Amazon drivers leaving the packages at my door and then you see someone come up and steal the packages. I keep telling them to stop leaving the packages at my door but they still do and I have lost so much money because amazon will not take responsibility for this. My next step is to take them to small claims court.
Amazon Italy issued me a Prime membership without my knowledge and took a payment without my consent. After a series of emails of complaint, I was told that I was being issued a refund. No refund came and on enquiring, I was told that there was to be no refund after all.
Is this what Amazon stands for? Should I call in my Consumer Support Association?
I bought printer deskjet ink 3835 but wrong CD- 3830 & bottom slip 3838 print , not install but I am not service in the Amazon with mine cheating 100% not satisfied, with Amazon,
There was a lot of fraud on my credit card (about $4,000 in amounts of $15-18), mostly from Amazon. I was told by Amazon that “somebody” had gotten my account info but Amazon had “stopped it.” Therefore, I think that Amazon knew but did not tell me–my bank didn’t spot it either because the fraudulent purchases were so small.
I’m fed up they keep locking me out of every Amazon account I make I gave them what they asked for and I talked to the bank and they are still not satisfied I have had enough!
I am very upset and appalled at the way Amazon treats its customers. I ordered a unicorn women sheepskin flying brown with cream fur air force aviator LEATHER coat. I received a black FAKE LEATHER coat with white fur. I have been in contact with Amazon customer service every other day with no results. They are acting like I am the one who is trying to defraud them when it is the seller. I sent the coat back so now I am making payments on a product that I don’t have. Amazon plays with their customers as filing A to Z claims are a joke. I have filed several and being told by Randall that I have to wait for an investigation. I am contacting the BBB today. THANKS A LOT AMAZON.
Worst phone experience of my life !!!
Have a return of a 70 lb package, came totally broken with multiple holes in box. Called on dec 28th and was told UPS would pickup next business day which was Monday the 31st. No UPS. Call amazon today phone center person tells me will be picked up sometime before feb 12th. So tell me do I sit at home all day to wait for UPS to pick up my damaged package until feb 12 th ?? The replacement is being delivered by UPS today, why can’t they take it back ?? Because you don’t care because it is a pass thru transaction where you get credit for the revenue twice and don’t do a damn thing except facilitate the transaction. That’s why your revenue grows exponentially but your profits suck. Maybe Wall Street will wake up and figure your model out and price your stock accordingly. When you have CSRs that can hardly be understood because your phone centers are off shore and then tell u they can’t help me and hang up then I think I should just hang up on your service. Keep up the frustration with your customer base and u will erode your base.
Hello,
Here’s a copy of the chat transcript you requested:
Initial Question: I would like an immediate refund on these two items. I thought they have printed versions and not some bullx electronic crap.
ORDER # D01-4722413-1254660
ORDER # D01-8316362-5021019
05:50 AM PST Akash Ganga(Amazon): Hello, my name is Akash Ganga. I’m here to help you today.
I understand, you are requesting a refund for the orders.
Please allow me a moment to review once.
05:52 AM PST Edmond Rivera: I removed these from my shopping cart immediately after I noticed they are “e-books”. I need an immediate refund.com
05:52 AM PST Akash Ganga: Could you please stay connected for a minute or two while I research this for you?
05:55 AM PST Akash Ganga: It is taking more than usual, please stay connected.
05:56 AM PST Edmond Rivera: My apologies. Checking bank account at the same time to see when I was charged for these.
05:57 AM PST Akash Ganga: since the purchase are past the 7 day window, we’ll issue the refunds and cancel the order as an exception
I’ve requested a refund for you.
Is there anything else I can assist you with?
05:58 AM PST Akash Ganga: Are we connected?
05:59 AM PST Edmond Rivera: Thank you. Although the purchases are not more than 7 days old. The charge did not appear until yesterday, the 30th of December.
06:00 AM PST Akash Ganga: I understand, I an see the Order Placed: Tuesday, December 4, 2018 8:41 PM (PST)
06:01 AM PST Akash Ganga: the charge was declined by the bank on Monday, December 10, 2018, Hence we re-initiated the charge and you were charged on Sunday, December 30, 2018
5:34:46 AM PST
06:01 AM PST Edmond Rivera: If I had placed the order on the 4th the charge should have shown up within 24 hours and I could have taken care of it then. charging me 26 days later is not acceptable. I will be checking for the refund.
06:03 AM PST Akash Ganga: sure! The charge was declined twice on Wednesday, December 5, 2018
2:42:04 AM PST and on Monday, December 10, 2018
2:42:00 AM PST
06:03 AM PST Edmond Rivera: Never take liberties with someones bank account. If the charge was declined then leave it at that and contact the customer. Recharging a person without their knowledge is theft. Immediate refund please.
06:03 AM PST Akash Ganga: I have requested a refund, you will see the funds soon.
Is there anything else I can assist you with?
06:04 AM PST Edmond Rivera: Two declined charges and Amazon kept trying without my knowledge??
06:05 AM PST Edmond Rivera: That action is illegal and unacceptable. I will wait 24 hours for the refund. It it is not received by then I will be contacting the Federal Trade Commission.
Thank you.
Amazon.com
Complaint for sure. I want someone to respond to my attempts to send back duplicate items, refund, and send me what items I want!
I have tried to no avail ordering a cellphone case with screen protector and I’ve received duplicate items that weren’t what they were perceived to be. No one has tried to rectify my frustration and waste of my time with Amazon.
Hi I was a amazon employee at HOU2 who was wrongfully terminated of allegations I did not do. If any more questions or concern please contact me email or call (832)832-896-xxxx thank you.
To the executive of delivery plans. Your use of individuals for delivery is cake. I was CEO of Mountain States Postal Corp which was a delivery company. Clients consisted of Casa Bonita, Columbia Saving, RH Donnelly and more. We were also an add agency. There is an easy way to map the entire metro area. We had 40,000 route maps. I still have copies. 300 part-time carriers. Our deliveries had to be made in 2 days every week. Our trucks would drop off the exact number of packages all night long to managers homes. The carriers under them had the perfect route maps. This was maybe 25 years ago. It was cake to deliver 250,000 or more cereal box samples in two days. I can show you how to map the whole city with the most efficient routes. Some carriers might run multiple routes. All this work is already done, right now. I also did a test for the City of Thornton and delivered 1st class mail (once to prove it). We were able to deliver their letters for half the price of the post office and still make a 100% margin. I did the same with a small classified ads newspaper and ran routes to all 7-11’s. The project was bought out by a similar Cincinnati firm. Maybe you have already created routes for drivers? You don’t need GPS. I could do the same thing in every city in America because the maps are already done. Maybe you have drivers come to you for their loads. We simply had drivers come to distribution points all over the city. Still mapping routes in a logically delivery path is paramount. No backtracking. Just A to Z. I sort of did the same for Wal-Marts and big box stores for over 20 years, by creating a network of home manufacturing centers, picking up finished product for UPS shipping. AAFES here and overseas was a bit more complicated. If you have already mapped every city into efficient routes you don’t need my knowledge.
My name us Yolanda Whiteside. You guys took my money off my card for a order I canceled. I want my money back.
I’ve filed with BBB as well, that Amazon uses false advertising to sell products online
Amazon some how order 3 of the same things and charged my account when I called them they said they couldn’t give my money back. It’s Christmas and I’m so angry right now
I,ve noticed a substantial decrease in customer . And problems with with my premiere account on deliveries .getting excuses on two days delivery service and lost unaccountability. Was a member for several years , this year the absolute worst . Can not renew this year. Any item listed as prime should be delivered without exception in two days ,especially when the order is placed earily mornning. What are my paying for??? Have a business to run. . 3 times this week , no accountability!
Why offer VET, when A person. sign up to work,after they work then there hours are taken away. And its so sad to be separated from friends and told you are not allowed to talk while working. Amazon @ Hanover
Jackson Ms needs a amazon not Marshall county
Hello my name is destiny Keis and I have a server complaint about the campbellville amazon its about the points I was off for a bad weather day cause I live in another county the roads were bad and I’m going to the Dr today and they pointed me for no reason and I’m very pissed about it and how they are doing everybody feel free to call me at home 606787xxxx or 606706xxxx thank u
I have a no kill animal shelter in my community that is need of food and dog/cat beds.Can you help?
My sister ordered an Urn for husbands cremated ashes. You sent the Urn with someone elses name engraved on it. She is a Prime customer and was told by you that “another distributor sent that…you can call them” This is not acceptable…i personally will bad mouth YOU till the day I die….AMAZON YOU ARE HORRIBLE
I’m not sure who you all contract in Maryland to deliver my package 📦 but they are just dropping my packages off on my porch and do not ring the door bell. This is the fourth time this has happened and it’s a car in the drive way someone is always home. And with it being Christmas I’m scared someone will take them. Please contact your dalivery carrier in Temple Hills to ring the Door Bell. Thank you
Amazon a Corporate Globalist Fraud Join me tonight 12 17 2018 657-383-0616 on blogtalkradio.com/josephgibson
You sold junk you refused to honor. I’ve tried for 6 months to return them. Absolute refusal to do anything.
Amazon a Corporate Globalist Fraud Join me tonight 12 17 2018 657-383-0616 on blogtalkradio.com/josephgibson always Live!!
You’ve made this page impossible to use. I have 150 dollars worth of junk you won’t honor.
I have now waited 24 hours for a response from Amazon for not canceling my account last month like discussed. Instead they sent me another bill this month and turned it in on my credit. I called customer service and was given zero help last night. I told the manager “Mary Victoria” that I would be filing in small claims court Monday morning and I promise I will. I watch and take my credit very seriously and am not going to pay for your companies mistake. I also explained to the manager that I would wait 24 hours to be contacted back or I would be making a claim with the BBB. Since Amazon didn’t find the time to contact me back I am now filing with the BBB. I will be filing in small claims court first thing Monday morning. I also will be contacting my lawyer tonight to see if I have a stand to sue your company for everything I possibly can. Amazon obviously doesn’t care about my concerns or credit. Let’s see what the courts have to say.
I cannot paid my new account bill anywher was on 3 different numbers and noone can give me my balance nor let me pay the bill over the phone or address to mail you a check i will be unavailable until the 17-18th of this
1. When I make an order, it should be listed on my account. 2. When I check my Credit Card, Amazon should not change the order to Amazon’s Credit Card. 3. When I email Amazon and the company that makes the product. They should both respond on a timely manner. 4. I’m writing to both the headquarters and Card Member Services, where I’m asked to make payment.
I will like to speak with someone who deals with outsourcing work for amazon. I am a business development officer at our company Qualishore. We are a business process outsourcing provider, who offers call answering, data processing, customer service and other outsourcing options that help companies like yourself maximize the use of their limited resources, improve efficiency, and the quality of service they render to their customers.
Can you recommend me to the best person who you think I should speak to?
I was browsing for life like dolls for my 4 year old granddaughter and this was on the search….. Seriously ??
keywords=lifelike+dolls+for+girls
(link removed)
I’m am a frequent customer on Amazon… this is just terrible…
P.S. You received this message because Amazon.com received the following
message:
Date: Mon, 10 Dec 2018 10:13:33 -0800
From: Jeras-Kodac Chamoru671
To: [email protected]
Subject: Re: Your Amazon Candidacy has been withdrawn
THIS IS VERY DISAPPOINTING BECAUSE I JUST GOT OF THE PHONE WITH ONE OF THE
MEMBERS AT THE CALL CENTER. I WAS TOLD THAT SOMEONE WAS GOING TO CALL ME
FROM HR, LAST WEEK IN REGARDS TO MY APPLICATION CAUSE OF THE ERROR ON MY
DRUG TEST AND THE WITHDRAWAL OF MY APPLICATIONS A COUPLE OF TIMES. I’M
REALLY UPSET BECAUSE EVERY TIME I SPOKE WITH ONE YOUR ASSOCIATES, THEY HAD
DIFFERENT RESPONDS. ONE WILL SAY TO CALL ON THE WEEKEND AND I KNOW YOUR
CALL CENTER ISN’T OPEN. I REALLY WOULD LIKE TO SPEAK TO AN INDIVIDUAL
PERSON THAT’S BEEN WITH THE COMPANY MORE THAN 10 YEARS, THAT CAN EXPLAIN
ALL THIS MISHAP WITH THE CANDIDATE CENTER, BECAUSE THIS NOT PROFESSIONAL.
On Mon, Dec 10, 2018 at 9:44 AM Recruiting Ops
wrote:
>
> Hello Vera,
>
> Long time no talk! This email is to inform you that your submission for
> Seasonal Sortation Associate has been withdrawn since we haven’t heard from
> you in a while. If the position is no longer posted on our website, it
> means that we are currently not hiring for the position and you will not be
> able to reinstate your submission. Instead, you will need to check for
> future job postings and apply again.
>
> Thank you,
> Amazon Staffing Team
>
> Replies to this email are undeliverable. Please do not reply.
Have been trying for a LONG time now to find Iwantani combo of torch, stand & butane recommended by Caren Goodrich pour painting website. Can’t find it. Want it. What happened? Her website’s very popular. I can’t be the only one having this problem. Help please.
Here’s an actual chat transcript from this morning. I have, in fact, already filed a complaint with the FTC.
“Me:Why did I not receive the full refund amount? I have proof that is the amount i was supposed to receive.
You are now connected to Kumar from Amazon.com
Kumar:Hello, my name is Kumar. I’m here to help you today.
Me:Great, where’s the rest of my refund?
Refund Total $98.54
I did not receive this amount on my gift card.
Kumar:I’m sorry about the problem you had with your refund.
Me:Order# 111-7399182-4713023
Kumar:May I place you on hold for 2 to 3 minutes while I check this for you ?
Me:Sure
Kumar:Thanks for waiting patiently
You do not receive a refund for any promotional discounts or coupons that were applied to an order.
Me:What does that have to do with the refund amount listed which I should have received.
Do you understand the issue?
I was told I was receiving 98.54 which is the amount I paid.
So again, WHERE is my money?
Kumar:I’m really sorry Hackett, your refund of $98.54 added to your gift card balance on December 5, 2018\
Me:but it was not, that’s the problem
I see no evidence I received 98.54
Kumar:Let me explain
Me:Good luck
I PAID 98.54 AFTER the coupon, not before.
Perhaps you should get a supervisor involved.
Order Summary
Item(s) Subtotal: $99.99
Shipping & Handling: $0.00
Your Coupon Savings: -$10.00
Total before tax: $89.99
Estimated tax to be collected: $8.55
Gift Card Amount: -$98.54
Grand Total: $0.00
Refund Total $98.54
Kumar:As I said, we’ve issued refund of $98.54 to your gift card, and your funds were applied for the below items
Me:Item price AFTER coupon was 89.99 plus tax
Kumar:Blackkklansman—Amazon Video
The Land Before Time
PJ Masks Super Moon Rovers Catboy, Blue
Me:I never authorized the use of my gift card for those items!
I have a debit card.
Why would you charge the gift card by default?
Kumar:Your gift card balance will be automatically applied to your next eligible order. If you don’t wish to use your gift card balance, you’ll see an option to choose whether you’d like to “Use your Gift Card or Promotional Balance” on the “Select a payment method” page. Any unused gift card balance will remain in your account until it’s applied to an order. This option is not available for 1-click orders.
While placing an order for those items you forgot to uncheck the option.
Me:At no time did I see this “option.” You need to fix your website to make it obvious. I shouldn’t have to uncheck anything. Sounds like I need to get the FTC involved.
Do you know what the FTC is Kumar?
Kumar:Yes, I know Hackett.
Me:Just be sure to pass on the fact I’ll be filing the complaint with them. and watch yourself
I’ll be sure to include your smartass comments in my complaint. Let’s see how the corporate office likes that.”
I live in Pennsylvania had a blond delivery driver delivered my package I could tell she was high out of her mind this isnt rite allowing this to happen crazy thing is she told me her name and showed me her id jessica sturges I hope you get fired you could have sprayed yourself with something
I have had trouble with the amazon app. I get messages that say try again later, send for a code to reset password and others. I have contacted customer service at least 10 times in the last 2 to 3weeks but no help. Reps have said they would call me back but no return calls. I have spent hours on the phone with amazon. I have also talked to apple and they believe it is an amazon problem. They had me try several things. Your tech support is very lacking. Please help.
You are subbing out deliveries and they are leaving packages all over our property outside of office door and by mailbox compartments. they are not delivering packages properly to customers.
We do not have a package room all deliveries must be delivered door to door. We have over 900 units here and cannot accept packages here in the leasing office.
They simply leave them in random areas of the property.
Gateways Apartments
Randolph NJ
Product not deliver on my address.Tracking I’d show product deliver.This mater is 18 Nov 2018.
1- Deliver boy contact number not display on tracking I’d
2- Not call me amozon and deliver boy in my contact number you can check details.
3- I have no receive any phone and signature can u check it.
BEWARE:AMAZON DELIVERY PEOPLE CONTINUE TO LEAVE APARTMENT RESIDENTS PACKAGES UNATTENDED AT THE APARTMETN OFFICE FRONT DOOR AFTER HOURS UNATTNEDED AND NOT SECURED. PACKAGES COULD BE STOLEN ANYTIME. THE DELIVERY PEOPLE DO NOT ATTEMPT DELIVERY TO THE APRTMENT HOMES. CALLILNG DIRECTLY TO BNRING IT YOU AMAZONS ATTENTION IS IMPOSSIBLE! THEY DONT CARE.
I have been on the phone for 45 minutes, with no resolution by your customer service. Of that 45 minutes, probably 30 has been on hold. Not one of your people could answer my questions and when I asked for a supervisor I was told the person I was speaking with was the highest level there. TOTALLY UNACCEPTABLE
I am very unhappy and dissatisfied with Amazon. I have tried speaking with your customer service staff to resolve my issues and possibly assist me with my prior order. However, the results have bee negative. I am an Amazon Prime Member who deserves speak to someone who is going to listen to my issue/complaint and assist with problem solving. I may be contacted on 202.790.xxx or 202.290.xxxx
I have 3 orders missing totaling $131.31. They do not show up under my orders. Getting ready to call customer service to see if they can find them.
I order two simple items and paid for express delivery! The package was not able to be delivered! I expect a same day attempt to deliver and that did not happen so I called customer service to provide special instructions for my package!
There was no second attempt that day! There was no phone call! I get an email at 3am the morning notifying me my package was NOT able to be delivered! You attempted to deliver a package at 3am after I gave you special instructions? There was no attempt to deliver! It has been three days since the package was to be delivered! Why did I pay for the extra shipping if I have to wait a week? Why did you try to deliver and notify me at 3am?
I could not be more angry than I am right now!
The customer service person advised the beat they can do is try again in the morning! This is not satisfactory!
I tried applying a gift card to my account. After several attempts Amazon locked my account. I’ve emailed them my identity info (which bank statement has on it info of a gift card??!!) but still no response!
I contacted your customer service three times in the past month regarding a driver who back into our front yard about 15 feet and peeled out leaving tire marks. She wasn’t even delivering to my house, she was delivery to the street behind me. I have it all on video. However, I have talked at great length with Deidre L and Melissa in the Escalations Department and gotten nowhere. Never received the emails or return calls they promised and no help at all. Now, I am going to the news and the police with the evidence.
Amazon. Sent me the wrong bed. Nothing even similar!!! When I called about it, Jimlise was rude and made it clear I was a problem for complaining and needing the correct product ASAP because I have company coming from 3000 miles one way here. I asked for supervisor and got Jeramey (who actually did not know how to spell his own name) who ALSO was rude and made it clear complaining was my problem and that I needed to be happy w whatever HE decides AND when I asked for the name of his supervisor, he let me know real quick he did not have one!!!! My response to that was “EVERYBODY HAS A SUPERVISOR INCLUDING GOD…HER NAME IS MARY!!!” So now u all know of a person who has no supervisor. I still had to pay the handyman (whom I had to spend a lot of time arranging to sinc our schedules, who came here AND pay the people who moved the furniture (now I can’t get to ANYTHING in that room). I’m 70 yrs old, disabled, female, Viet Nam veteran who has spent unnecessary time and money (because, AMAZON has gotten so big, customers no longer matter) totally unnecessary work done and money spent ( AND will have additional expenses of the huge hotel bill I have to pay for my company to sleep, eat, car rental since I do not have the trundle bed for them to sleep in and my company will be upset for inconveniencing me [they do have manners]), not to mention the expense AND time. Amazon won’t dare put this on their product review site, but, that’s ok because I’m putting it everywhere else I possibly can. I do plan to call Amazon corporate office in am but they won’t help either BECAUSE Amazon has become MORALLY BANKRUPT!!!!!
(I dont do email.) I DARE Amazon to “man (or woman) up” and some balls and “fix” this situation like they used to before they became MORALLY BANKRUPT !!!!
To whom it may concern,
I have been an Amazon prime customer for quite some time. Never before have I had issues receiving items I’ve ordered until Amazon switched to Amazon Logistics for shipping. I have had a few orders that had a “carrier delay.” When I would call to get information on it i was always told the orders would show up the day after they were supposed to. They never showed up so I would get a free month of prime. I honestly get stressed out when I order items off of Amazon because I never know if the items will actually show up. As a prime member I look forward to the benefits but why am I paying for something that I’m not getting the benefits from? I’m beyond frustrated. Amazon is a multi million dollar company. I would think if there have been numerous complaints from customers regarding Amazon Logistics that it would be looked into. Amazon Logistics is horrible! I have better luck shopping on other websites because I always get the items I order. If I ordered something from Australia I would receive it before I would receive my order from Amazon. What’s the problem?!?! I seriously hope this issue is looked into. I know I’m not the first person to complain about Amazon Logistics. Maybe you should start listening to your customers before you lose them all.
Sincerely,
Jolene Pedrani
AWFUL. Done using Amazon. BYEEEEEEE.
My self MANOJ KUMAR SUMAN ,I book one Dremez Ortho mattress by online on 29 October 2018, Amazon promised me delivery my address up to 16. November 2018, but Amazon is not delivered at my address given order. Why……?
I book online dremez mattress on 20.oct 2018_Amazon , committee me delivery on 16 November 2018.at my given address. But Amazon not provide me , my given order at my address til up to now. I every day complain by phone, and he assured me every day & every time you wait 24hrs. But no body take a nassery action by Amazon. Why……?
Customers have no right to return policy in amazon. Pls don’t shop in amazon.
CORPORATIVE OFFICE ADDRESS AND PHONE NUMBER OF INDIA
Thanks to your founder, Jeff Bezos, for his donation to Catholic Charities. I have only made a single purchase on Amazon when I was teaching at DePaul University. The DePaul President, a Catholic Priest, responded to a request from a mission driven graduate who took a job at an inner City school as a band director only to find the school had almost no band instruments. The student contacted Father Dennis who put forward a request to faculty in support of the students mission driven cause. The student had created an Amazon account. Faculty could purchase band instruments for the DePaul graduate’s school through Amazon. Father Dennis was a mission driven leader, and apparently so was the student. I was thankful to support that great cause. Thanks for your part in doing this good work too.
I’ve been a customer with Amazon for some years now. There was a problem with a refund AMAZON sent my but the refund was more the the purchase amount to have my product repaired. Instead of my bank declining the refund they put my card on hold. I can not use my account until Amazon pulls back the funds from their banks processor. No one in Amazon knows what that is. I have no money because it’s in my account which is on hold until funds are removed from Amazon. I’m so angry. I emailed a Mr. Benzo. He’s someone big in Amazon corporate office. Got an email back from his assistance with a bunch of confusing mess. After I get all this cleared up I’m leaving my bank and may never order from Amazon again.
After several email ainformed that there was no account under my email address. I received the following message:
On November 16, 2018 at 2:38 PM “Amazon.com Customer Service” wrote: Hello, I reviewed your email and I’m sorry to hear you’re having trouble signing in to your account, To help you with this, I would love to help you with password reset however the e-mail address you contact…
This was my final email. No one has yet had the decency to answer.
Re: A Message from Amazon Customer Service
Art Wetzel
To
I then spent one hour on the phone. The woman with whom I spoke continually asked me for my email which she then repeated. After one hour I hung up
This was my final attempt but to no avail. One final question. If you claim you can’t find my account explain the follow communications I received from Amazon?
Your Amazon.com order of “Lefun Wireless IP Security…”.
Amazon.com
Order Confirmation
Not happy with the Amazon prime that I pay for every time I order anything it comes through the mail and it takes 5 days not two day and than I have to go to the post office to pick it up what is going on with them I will not be renewing next year after having it for 6 or more years I order the same thing from walmart.com and got it faster then my prime order???????
I was delivered 248$ worth of damaged gifts in pouring rain all day w holes in boxes they refunded it then I out big order in seen they charged both my bank cards on file for same items multiple times messing both banks up finally I got both banks refunded except 20.05 mixer and 50.00 offered to me total 70.05 by supervisor on chat yesterday it never post never got email I’m tired repeating being lied to I need my 70.05 applied Amazon credit as told plz. If not I’m done shopping and I’m one of your top customers went thru nightmare talking 2 banks and Amazon getting unauthorized multiple same orders charged 2 banks was awful I cried my baby cried cuz I did I need 70.05 I act believe owed more since y’allade such huge mistakes I’m both banks I’m embarrassed and it was hours hours talking all 3 companies now it’s fixed but I was offered test 70.05 mixer never refunded 50 for all amazon’s mistakes thru my bank Natasha chambly stronghawk. Onefire @gmail. Com
POOR CUSTOMER SERVICE
I recently received a two products and I am highly dissatisfied with these because they are poorly advertised and now I have to break them down and get boxes so I can get my refund back. I don’t feel I should have to do all of this because of the misinformation that was given. I’m thinking of cancelling my Prime.
I have spent almost a month trying to be refunded. My order number is 111-4992750-2448265. I ordered a camera bundle and the only thing that was received was a cleaning kit. I have made several attempts to get this resolved and still keep getting denials. The reason, they say it was signed for….yes, my 82 year old father signed for the FedEx delivery which was a 5x5x5 inch envelope. I would appreciate a refund and an explanation as to how the camera, the lenses, the bag, and accessories were in a 5x5x5 inch envelope.
Hi
First time in years that I have been shopping with amazon India today I felt extremely disappointed with the service from the call centre. Its evident that either you have lowered your standards of recruitment or you have outsourced the job.
The quality of supervisor or even an manager was nothing more than any outbound bfsi sales call. Don’t care about you and have only their scripts to read out. The communication skills.. Comprehension.. Vocabulary was lower than a primary school student.
First time every I was told or informed about policies and procedures than how amazon can help me out. I spoke to 6 different people and not 1 exhibited any empathy or concern about the issue instead rubbed the polices in my face.
I was enlighted by an manager that the word Stupid is defined as profanity, when I used it to address the polices. I never used it or directed it to any individual. While the level and attitude was so cold that it pissed me off further and during the conversation I used the word bloody (again not directed to any individual) and the call center person read a script which accused me of abusing/using profanity and unprofessional language and hung up. Let alone that he was the one to bring the best out of me. I was also educated by an executive named Aman ‘asking for his complete name I. E his first and last name was me asking for his personal information…. I was like really how is surname personal information its actually public information. People who know you know it. All your colleagues know it. What is it that I am missing here.
Not sure where and who will read this and if there is anything that amazon is willing to do about it. Amazon India I have lost hopes. If you dont fix this you are definitely losing me as a customer and not sure how many more.
Sadly I must say amazon India behaved worst than any domestic ecommerce site. I have been extremely happy with amazon till this evening but the last interaction has really left a bitter taste. Never ever I imagined that you will Lower your standards to this level.
Regards
Janhavi Bhosale
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Please do not remove the following ID, we are using it to help us debug problems: e20454d747xxxxxx. Sincerely, the Amazon Mobile Shopping Team.
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I went into one your Whole Foods stores in Vegas for a sandwich since I thought they’d have an above average sandwich. It was garbage. A few pathetic slices of cheese that were overwhelmed by the lettuce and tomato and a few very thin slices of meat that had no flavor. All for 8 bucks. Aren’t you guys making enough, that you’ve become RIP off artists? Oh an your special cola should be called Not For Normal People Cola. Who do you test this stuff on? Inmates on death row? You need to have an isle called Garbage Alley where you sell Dorito’s etc. but you could charge 5 bucks a bag to make yourselves feel good.
If you call headquarters they screen you out. Headquarters gives you a PO Box and refuses to provide any meaningful contact info for any department.
This past week I learned that my account with Amazon was closed without my knowledge. When I called customer service, they told me that there was unauthorized activity in my account and that it was being investigated. There was a balance of $252.00. I received an email the following day advising my account was re-established and when I checked the balance, the money was gone. Since that time it has been an absolute nightmare trying to get any sort of consistency in following up. I have been told that when they reset my account, they “sanitized” it, taking the money as well. When I look into my history of purchases they have charged me 4 times, yes 4 times for the same merchandise and brought m balance down to $29.00. Now you would think that one call would straighten this out. No, there is no accountability. I have been passed through 3 different supervisors, I have all of the documentation. If someone has an idea on how to contact head office please advise me. Short of going to the newspapers which I am prepared to do since they have taken the money and are refusing to replace it, I am at a loss for what to do. I would be interested in hearing any suggestions.
This past week I tried to sign into my account and could not. I learned that my account was closed and that the $252.00 balance was gone. When I called customer service they advised that there was unauthorized activity in my account and that someone would call me back in 24 to 48 hrs. Well, it has been a roller coaster ride trying to get back the money which was taken out. Everytime I call customer service I have to start over with the explanation. Essentially. Amazon reset my account and re-opened it but they “sanitized” the money which was previously there is what I have been told. Now, you would think that they would credit the money back, but they have not. There is no reference number which they assign to follow up on the complaints that they get, there is absolutely no follow through, and quite frankly I feel like I am in the twilight zone. My plan is to take the information I have and send it to the local newspaper to see if they can do a story and get some answers for me. I find it very frustrating to learn that the accountability is nil with this company.
Please have someone to contact me I return a item and never received my refund. Urgent waiting to purchase other item until refund cleared. Thank You!
Three phone calls to resolve one issue, this has to be a joke. All I needed was a return label after being told you would not issue a price adjustment when not even 3 days of receipt of item. I am suppose to return just to repurchase, seriously. So I will return but not re purchase from you.
Amazon Prime is the worst company to buy anything through because they do not know where my order is and when I call customer service all they did was transferred my call to different department and say they have nothing they can do you will get when you get it . That not there problem that my ideal has not been shipped . So they took my money I do not have any product that I have order I would not recommends anybody to use amazing prime.I did not revieve a email or anything
I have been waiting for my package since Monday they keep messing up in my delivery they have treated me horrible with customer service and they don’t help me out at all I am frustrated and mad very disappointed with amazon there delivery is one of the best and I am having a bad experience this is so unbelievable you guys must take action right away I haven’t had anyone help me right. Take note I still have not received my package and for sure I will not receive it today.
I have been applying with Amazon for over a month now and even though I have your direct application line somehow I am getting headhunters calling me representing Amazon. Please explain and if you do have on line employment for people who live in St. Louis Missouri please
I was notified that Amazon will no longer support my selected charity “Life Decisions International.” I am sad that Amazon prefers aborting babies instead of saving them! Therefore I will no longer use Amazon’s services. – Sincerely, Mrs. J. Harkay
Hi my name is Cassaundra McNeil, I am an employee at you Salt Lake City fulfillment center in Utah. I am a little concerned as to why I didn’t receive VTO for leaving and hour early yesterday for voting?? They actually took from my UPT instead?! Please inform me if I was suppose to get VTO for going to vote?? Thank you.
I like to know do you”ll offer dental insurance to your employees if so what are the qualifications?
I have been trying to contact Amazon HR to apply for on line work. I am constantly re-directed to a headhunter who wants to find me a job. I have erased cookies etc. and tried several times. I think Amazon is a great company and would like to work for them. Could you please send me a link to apply directly to Amazon corporate offices I have been trying to contact Amazon HR to apply for on line employment. Thank you
This is not a complaint. I just tp tell you how great your service is. thanks, pol;c
I love to use Amazon…I use it practically daily. However, I want to take my credit card number off the list! Recently another department of Amazon….book sellers who store unsold books…used this same card number and charged me for book storage…over $100…without authorization! I have tried to tell this department to toss the books…I do not want storage..and I do not want to pay for it. I have told them to cancel storage for over 2 years! They located my card number and used it without authorization. My bank replaced the money to me….and said that this is a form of fraud . Of course, it is…..I think you are wonderful in every other area.. just thought you should know. I need to be able to remove my card number but, I am unable to remove it. How do I do this?
Dr.Sharon Yoder, [email protected] 11/4/2018
I am a prime member and ordered something that was to be delivered by 11/2/2018, I have not received by package. What is the use of having prime for GUARANTEED delivery if this doesn’t happen. Your policy states that if delivery isn’t met in the time specified, then the delivery charge is credited, well there was no delivery charge – NOW WHAT. Please cancel my account if your guarantee is not going toor can be honored.
My issue is concerning an individual that advertises to hire drivers for Amazon. He places ads on Craigslist, stating what time to show up at his office, but he is not there. I drove many miles and was on time. He was not there and when I asked others business owners in the same building about him, they said he’s frequently not there. There is only a locked door. I found out his email address and contacted him, but he never got back to me. At the prices for gas in CA, it’s extremely frustrating to drive from Burbank all the way to Rosemead and not have the person being there. It’s unprofessional and he represents Amazon. I should have his job as I am more professional than that. Hi name is David. His email is [email protected] The address is 11100 Valley Blvd. Ste. 340 Office #1 Rosemead, CA 91731
I sent a message to know how to contact the persons that acquire books, I discovered two months ago that you have one of my books and I wish you could see the other two. Can you help me with that?
Order# 404-3817765-3826721 someone order one product from my phone order# 404-3817765-3826721 i orderd by mistake now i am requesting for refund but they are not accepting plz help me sir it’s very important for bcz i dont have money someone do by mistake its my requesting sir…..
Just found out that Amazon has technology that tracks people. Amazon wants ICE to buy this a this technology. I will absolutely stop buying from Amazon . Very upsetting. Use your money to help people not track people.
Hi I was scammed by one of your venders can you please call me 516369xxxx thanks
I work for amazon my purse was stolen from my amazon van I was told they didn’t have cameras my life has been altered and no one cars I spoke with at least 7 ambassadors that work for them as well as my team of supervisors no one cares I have been without my medication for a week no one cares I have been told by my they don’t have a legal department telephone number
I have no Identidication I have nothing and no one cares
No one!!
my account has been compromised and it’s going to take me to days or more to figure out what’s been charged and I have no access unbelievable
I have tried many times to stop email advertising that Amazon continues to overpower me with. I have cancelled my Amazon account and will never do business with them again. STOP!!!
Your delivery boy not delivered my product and yout team refund my product without my permission and they are not helping me . My order num is # 17173846989537920 please deliver my product same price because it’s not my default that is your responsibility i have already face 2,3 time same problems.
False advertisement. Placed an order for Amazon Echo 2d generation, was supposed to receive 2 smart plugs, however, I only receive 1/smart plug. Have been trying to get the other plug sent, based on the TV marketing advertisement. Why would Amazon/QVC advertise this product with 2 smart plugs and not fullfill it’s promise?
Zachary Scott (334-324-xxxxx)
I have dealt with your customer care dept 2 times regarding my packages that USPS marked as undeliverable yesterday. There was absolutely no reason that my items shouldn’t of arrived. I do not live in a gated community that requires codes to get in. All the carrier had to do was open an unlocked gate and climb a flight of stairs to deliver my items.
You customer care Supervisor then slapped me in the face by offering a $5 amazon card. I’m a Prime member that orders at least $200 – $300 every few weeks on items. If I wanted piss poor customer service I would go to Walmart.
I ordered my items with a guaranteed delivery date. The definition of guaranteed is a formal promise or assurance (typically in writing) that certain conditions will be fulfilled.
customer service stinks, been on phone over 3 hours can’t figure out problem spoke to 5 people, none in the right department as that department refuses to take a call so it’s like playing telephone and being pu on hold 10 minutes at a time then another question tehy keep trying to blame my computer !
Dear Towana, Amazon Corp., (Amazon gift cards frauds)
This is concerning my finding out that Amazon Corp. is allowing, condoning, and protecting these criminal ‘female scammers’ named or called Sarah Brown, #1; Julianna Gilbert, aka Maria Doroshina, #2; Karen Brown, #3; Torri Robert, #4; and Elizabeth Jackson, #5;
See pictures as numbered.
I have filed my criminal complaints with the N.Y. PD,
Federal Agencies are now looking into those $5,000 of fraudulent persons who got Amazon and iTunes cards over 9 months, purchased by a crime-victim, Rosario “Ross” Fiorani. We spoke Towana on the 27 June, while I was in California, after being criminally scammed and defrauded by, at this time in October, 5 females, pictures enclosed with names used at that time.
Veronica, from Apple’s Frauds Division, iTunes cards Security is working with Federal and State’s Attorney Generals to criminally prosecute all those persons who fraudulently deceived, and deceptively took by corrupt means and intent, those 100s of cards for illegal purposes, activities.
Pursuant to Federal Codes and Laws, (updated) 2017,
“Any Company, Corp., and business is to full refund, compensate, or indemnify crime victims for losses incurred by others in the commission of a crime.”
Please do what you can for me to refund me for the fraudulent intent of those 4 criminals who defrauded me out of about $10,000 in total gift card purchases.
Thank you.
Rosario A Fiorani
xxxx Latour Court
Kingstowne, VA. 22315
(571) 218-xxxc
My son purchased and Apple Watch from a company named Neotail. Received the watch and it did not work. Returned it to Neotail and they said it was linked to his ITunes account and that it needed to be deactivated to unlock it. He did that and has no watch attached to his account other than the new one he purchased from Apple store. After several emails with Neotail they continue to say watch is locked due to it being attached to my sons account that it was unable to be returned as a result of being locked. So 1 it isn’t attached to my sons account 2. Where is the watch not I’m my possession…never received the watch back or and email to explain again that the watch is linked to my sons account which it isn’t. 3 have made 5-6 calls to Amazon customer service who tell me an A-Z Claim needs to be filed and that they would do it but GUESS WHAT the previous 2-3 representatives have not filed it. 4 Thought Amazon stood behind their merchandise. This company really sucks and does not stand behind a product.
I’m very upset. For the second time my reviews are blocked! I’m told it was violation of community guidelines.the reasons followed:Elements of your account indicate a relationship to sellers,publishers,and other reviews of the products you review.(THIS IS NOT TRUE AT ALL!) your reviews were posted in exchange for compensation,such. As gift cards to purchase the product,product refunds,review swaps ,or free or discounted products(THIS IS NOT TRUE AT ALL!) you requested free or discounted products in exchange for reviews(THIS ALSO IS AN UNTRUTH) I really don’t know who did this to me,but it’s upsetting since I HAVENT DONE ANY OF THIS,
I tried to open an individual sellers account and got into the business account setup. According to Amazon Seller Support they cannot help me. If clearing browser cache and cookies does not work then I need to complete the business set up then go to settings and downgrade it. That sounds easy but alas not so and they want all kinds of personal info like a picture of your passport, and credit card or bank statement. Oh an you can’t talk to a seller center support individual they on deal in emails that you can’t respond to. So I guess I will go sell and but on another sit using amazon for my reading enjoyment only. I have been an Amazon customer since 1999. It is so sad that you get so big you forget what got you there. I will be sending a letter to the company.
Hello Sir/Madam,
This is to inform you that my wife (Alisha Arora) and I(Nimit Malik) worked for Amazon for 2 days at Delta BC Canada branch as a warehouse associate in Aug 2018. We were hired through a company called SMX MANAGEMENT. After our 2nd shift we realized that this not our cup of tea so, we quit. After few days I got an email from Mr Balraj Nijjar from the same location about our pay cheque that is ready to be collected. In response to that email, I went to the branch to collect both the paycheques. I got mine but for my wife they gave me a wired xty reason and Balraj Nijjar also told me that if I will not receive my wife’s pay cheque on that Friday then you can contact us again.
It been more than 2 months, we have tried calling those guys in their operating hours but no one picks up the call. We also walked in personally to talk to their HR team but again they gave us a time frame of one week in which we were supposed to get my wife’s pay cheque but again a big zero.
It has been a pathetic experience working with Amazon and the staff doing nothing.It was a hassle for us to collect our money that we worked for.
So, I am writing this email to you now hoping to have a good response from your side.
Regards
Nimit
[email protected]
My complaint is that Amazon treats its employees like garbage! I am permeability scared and damaged all because of Amazon’s bad choice to rush and open AFE department instead of getting the right parts. I am now forever damaged. I did sue and win one part of my case and thankfully Amazon is now responsible for paying my medical the rest of my life however all my time missed, my mandatory time off and pain and suffering is looking bad at this time. With one hired up telling me yes another telling me no and so on. No one is in the same book on anything. Amazon is just a bunch of greedy uncaring people. Humanity is going down fast. Thank you Jeff Bezos for making and allowing unsafe working conditions. Oh yea I have names of managers and smees plus dates and time down. I’m ready for this story to go full blown public!!!!!! Start to finish! Jeff you’re just to greedy!!!
Hey tonneau
I’m having the same issue with working at the Canada amazon facility as an employee. Im waiting on the disability department to approve my paperwork so I can continue working with modified work tasks and they have not responded for months now. Im without pay. They keep making me run in circles.
How did you get the lawyer
Is this website authentic coming from the company Amazon:
newspagestimes.pw/trendmswps?a=767&s1=10516&s2=121007411&reqid=84052922&c2=
No. We had a look and this website is NOT an official Amazon entity. It is a standard marketing website, which intends to acquire you as a customer by signing you up for paid courses.
Ordered same day shipping for 9 items. When the order didn’t get here I went to the website which said there was a delay and to contact Amazon Customer Service. So I tried the chat first. Spent 15 minutes getting disconnected by them twice and then being told essentially it’s late and they don’t know why or what’s going on with it and then said: “we hope you’ll order from us again”. Uh… huh? So I then tried calling and asking for a supervisor. I was literally told essentially the same thing, that it shows it was packaged for shipping and that was it but that I would get it the next day…. nope. So I try the chat optionagain, the same wait for 15 minutes with delays and disconnections and poor customer service. After the second disconnection, I am now angry. So the next person I get transfers me to “customer care” service team member who essentially tells me I can’t cancel it because it still shows it’s been packaged for shipping but there is still no tracking. They offer me absolutely nothing for all the frustration and the screw up on their part. They were actually pretty rude about it, essentially telling me it is what it is and I’ll get it when I get it and I can’t cancel it… even though it hasn’t yet been shipped. So after the 4th time dealing with absoutely horrible customer service that made it very clear to me they could care less whether or not I’ve been a Prime member for 7 years or not I decided I was done. I canceled our membership and will give my thousands of dollars that I spend yearly to someone else that will appreciate it and treat me like a valued customer. So today I finally get an email they are shipping the items, only 3 days later. I had the same delivery problem happen with Google Express today, the customer service experience with them was 100% positive (see link evernote.com/shard/s352/sh/53667726-bf83-47f9-b20c-9e53d16153a8/0496d9ac0e6b2ccc17090eaa2de97d4b) Amazon Prime is now canceled, order from this is being returned and guess who I will be doing future business with??
The freaks at Amazon slandered me in an email and refuse to talk to me about it or apologize in any way. I canceled my prime membership and you should too. It’s just a matter of time before you will. These freaks don’t deserve to operate in America.
It sad that I was training for two hours and then start work and something fell on the floor and I pick it up and Amazon and I lost my job and I have bill to pay sad sad
someone got my facebook stuff and did bad stuff not im blocked form text and all of it i did not do it his name is robert underwood and plz stop him and fix my facebook plz thanks and ttyl
To Amazon Headquarters/Amazon Complaint Desk:
On Oct 1, 2018, my order was to be delivered. Two orders. Since I am not at home on that day I requested for them to deliver it on Saturday, so that I can be had when it is delivered. Just this week alone has been a trying week. received a message on my phone.
Hi Joycelyn, your package will arrive:
Monday, October 1
I called to have it ordered on Saturday, 10/6/2018. I live in an apartment. Leaving at the door is not an option. Too many people live near me. Anyone can walk by and take the merchandise. It happened, merchandise was stolen, because FED-X left the package at the door after being told numerous time not to do so.
Here is how it went as follow: With Amazon
Received an email the day the merchandise was to arrive, stating:
“10/6/2018-Sorry, your package was lost in transit. Please contact Amazon for the next steps.
***10/6/2018-Spoke with Emon(CSR), Told me, Yes, the merchandise was lost by the Carrier. She transferred me to Likco(Logistic Rep) who told me again, merchandise was lost by the Carrier. and that since this was orders through a 3rd party, that I would have to re-order the items myself again. Also, she stated that she could REFUND the merchandise to my credit card or to a gift card, which I should receive in 1 to 2 hrs., if not 24 hrs, then I can make a purchase at Amazon. Total amount returned, including shipping and handling and taxes. amount 76.65.
Contin:
10/6/18, 10: 34 am- Spoke with Emon (CSR) and Likco(logistic Rep), about the 2nd order, was told, that the merchandise is on its way. That I should receive it. before the close of the day. Don’t know the time, but that it should be received. As I stated before, I was told that tracking no# TBA3011993703000, the carrier lost the package. Even thou, I was told on my phone it was on the way, and on the Amazon app. For tracking no# TBA3011993703000. This is the 2nd package to be received on Saturday 10/6/2018, as well. Tracking no# TBA304200078000. Emon (CSR) and Likco(logistic Rep) stated that the 2nd package was on the way. Because of “No Show” called again at 8:35 pm, 10/6/2018…spoke with Marco (CRS) and Christina(Logistic Rep) they said the same thing. Christina(Logistic Rep) stated that she will REFUND me the $7.72 shipping and handling for my inconvenience. She stated that the 2nd order will be delivered tomorrow. 10/7/2018. That she cannot give me an extracted time, but that it will be delivered. No Show.
10/07/2018….3: 35 pm Spoke with James(Logistic Rep) he stated ****That the package was never scanned in. That it never made it to the Amazon station*** Therefore it never was on its way… He stated that it was on HOLD. I had already told them days ago, to deliver it on Saturday, 10/6/2018. Asked to speak with his (Logistic Supv.) Melinda, she verified the same thing, then stated that she was going to REFUND me my money of 47.25, plus a $15.00 promo bonus for shipping and handling.
I asked her what is she going to do about the total incompetent of her employers. She stated that she was going to check into it. I asked her that this is not UPS or FED-X., that this is Amazon itself. why did it take me to speak to 3 CSR and 3 Logistic employers and finally, 1 Supervisor Melinda (herself), to find out that the package never made it to the Amazon station? This is unacceptable. This is the worse Customer Service I have ever experience. From the Customer Service Reps to the Carriers. She (Logistic Supv.) Melinda, advise me to speak to someone in Leadership the next time I order anything to be shipped from Amazon. So that they will keep an eye on it so that they can make sure it is delivered to me. Why should I have to contract a Supervisor every time? What are the other Reps are there for?
You have good products. Your Company is growing and getting bigger, but is it better? You must ask yourself that question. Now that your company is growing, you cannot meet the demand for the products we are ordering. If this is the case, you need to hire more and better people. Listen to the complaints of your customers, don’t ignore them. Companies that do this. Eventually, another Company will take its place. Look at Sears and Bell South. They are not big like they once were. This just to name a few. You who are HEAD of your Company/CEO. The people you hirer, can either make you great or break you. Listen to our complaints. We are not happy with your service. Right now the service gets a grade of “F/U”- meaning Failing/Unsatisfactory. I don’t want to have to keep re-ordering the product you fail to deliver, I want it to be delivered right the first time!!!!! I should not have to receive numerous posting on my app that the merchandise is on the way. When I call CSR, Logistic Rep’s are stating that it on the way, but it is not on the way. I want good quality service. Is this too much to ask of you?????
I have been ordering from you since 2014. If you would check, I have spent a lot of money on purchases with your company, to be treated in such a manner. No one should be treated like this. I appreciate the gift cards, for services not rendered but I prefer to have my order when you state a particular date and time I should receive it. Believe it or not. I still have confidence that Corporate will see this email and will review what is going on, and will fix this situation immediately. You can do it. I believe that you will.
Thank you,
Ms Joycelyn Dunn
PS.
Update:
10/8/2018 – 12:33 am ..Check to see, if money was REFUNDED. They lied on me and said that I refused delivery. How am I going to refuse a delivery when It never came to me. I never saw it. I was told by James(Logistic Rep) and Melinda (Logistic Supv), that the merchandise never made it to the Amazon Station”. So how can I refuse a delivery that she stated that would have never gotten to me. See screenshot below….. Who in there right mind, would take the time to call these many times to find out where her package is. Only to refuse delivery. I made it very plain that I wanted the package. Melinda stated that I should have received the merchandise by now and that this should have long been cancelled. Instead of her saying she cancelled, she stated I cancelled, which was a lie. People will do anything to cover themselves. Tried to screenshot what she wrote. The system will not allow me to do so.
record conversation for “quality assurance” like they do..
Why don’t they have an email address you can contact? They sent me an email accusing me of violating their customer comment guidelines, but did not tell me how I did that. They are clearly making false allegations against me and I intend to sue for liable or defamation if they don’t offer me a good explanation.
Im hoping that im bringing this to someone else attention besides the representatives that handle the fustration of people like me that packages that get handed to just anyone or delivered to any address besides the one on the white stamp that clearly has your name and address on it. Im a prime member who order from amazon mostly every week and from time to time my packages get marked, delivered directly to a person. When I return home from work. There are no package(s) or photo of my package(s) at my residence. Yes, u are refunded your money, but who wants to order what they want and then go through that trouble? Amazon delivery driver(s) need to be more considerate and responsible to have all packages signed by the person they handing them to or to the person(s) they have to receive their package(s). Amazon, I feel that you should check into the locations where your drivers are saying they delivery lost packages. I can understand a few of my packages, but when it turns into multiple packages then its a huge issue.
Stop using them. We all really need to think about using the services of a company that treats their employees worse than dogs. If they treated dogs the way they treat their employees, they would be in prison for it.
The absolute worse customer service I have EVER experienced….I bought 2 Kuerig coffee makers in Nov 2017 for 2 separate Christmas gifts. Several months later both coffee makers stopped working with same issue. I asked both people to send coffee makers to me and I would take care of the problem. Called Amazon to replace or refund my money. The best they said they could do is refund only half of my money!!!! REALLY????? You mean Amazon does not stand behind the products they sell to you? My other option was to take more of my time and contact Kuerig myself!!!! Shame on you Amazon!!!! I expect an employee with the authority to refund ALL of my money to contact me ASAP and resolve this problem in my, the customer, favor.
Jeanie Johnson
wjj519@gmail. com
Ok i’m pissed. I’ve been charged 2xs for the same order. Amazon took $800 out of my account. I called as soon as i saw my bank statement . Got someone in india. Krishna said she couldn’t see my order 2xs only once. Had no clue. Put her superviser on Habibi and he says ” bank double hold your your order ” are you serious? Your kidding? Swore it was only one order. Today guess whats on my nbn door step? DING DING 2 OF EVERYTHING!!. Now wait Habbi said not to worry…i went straight to my phone called Amazon. Got an english speaking girl. Wait what did she say?? DING DING SHE SAW TWO SEPARATE ORDERS WITH THE SAME EXACT STUFF.!! just like i said…the girl can’t help. Put’s her supervisor on the phone….Kate…what a peach she is. Not!!! She tells me that i indeed clicked the order button 2x’s. I lost it. I said i most certainly did not. She suggests that i dod by mistake. Wants me to mail second order back. I told her i wasn’t gonna do that. She said they absolutely were not going to vredit my account because i mistakenly hit the refresh button now. I lost it again. I said no i didn’t!! So amazon has $800 of my money tied up. Kate finally offered to send the U.p.s man to my house to pick up order and as soon as its scanned i will get my money back that very instant….that’s a crock i know they have to validate on their end. Who knows how long they will have my money? I’m so mad. I went on google and saw miions i mean millions of the same exact story. Being lied to money stolen from account/card for fraudulent orders that they blame on customers. This doesn’t sit well with me. I also read on line emailes from people in the company telling sellers to tell customers that their ” money was being held ” to buy more time. Then i also read that they are given scrips to read. When they are saying wait a min they are clicking on a screen in front of them looking for answer. They have training in how to handle. They are told to lie. I read on reddit that people on corporation tell the sellets to make the customer to pay for postage to send double orders back. I’m thinking of finding all theise people that have been double charged and maybe a class action suit that i will spearhead. We are being cheated by Amazon and its wtong so wrong
I’m beyond pissed and livid. Stop lying and cheating.
Hope this resolves soon cause i want my money!!.
Not sure why I pay for PRIME when every other item I choose (and often pay more for) showing PRIME free 2 day shipping only to see after payment that it was an illusion. The most recent item shows free prime 2 day shipping that turned into a week after they got payment for it. This is the 12th time this year and I have just about had enough of paying for something I am not getting.
Calling to get a problem solved gets us on the phone with a person with an accent so heavy we cant understand what is being said & they have an attitude that is more “it is your problem, deal with it” and not “lets see what we can do to fix this”. You have to be down right persistent and demanding to get them to fix issues on Amazons end, whether it is a seller that wont communicate or product lemon or shipping matter.
We are not sure what has happened in 2018, if it is just the Cincinnati area, but it is beyond unacceptable.
Have called your customer service number numerous times regarding deliveries to our address that are NOT our packages!! I am sick and tired of delivering your packages for you!!! Our address is clearly marked on our mailbox, there is absolutely no reason for your drivers to repeatedly deliver packages to the wrong address!! My boyfriend was speaking to Gerald in your delivery department today and he hung up on him!! I’m done delivering your packages for you free of charge!! We will be contacting your legal department!!
Every month i get a –email that my order # 927-4318 needing more information . I have no order
currently . I have never given my email out to anyone else within your Company . I hope you can resolve this recurring situation .
I was told many lies about my order supposed tobe delivered by a certain day but then charged for it when it was great paid4 I even got the email to prove it I talked to managers about the incident but they lied and didn’t fix the situation they lied on a recorded line
I had fraud on my debit card unauthorized purchases, and had no help from customer service they gave me the run around and I should of been credited. Out over 400.00 dollars. Please contact me corporate via email!
my son had the same situation. we received sink drainage in the mail and he though I order something from his account which I do not have access to. I told him oh boy, you better check your amazon account to make sure someone didn’t get into the account. He didn’t find anything, so I told him check your credit card. Well he had two charges, one was over $20 and the other was over $200. He called Amazon and they said they couldn’t see anything on the account but they were able to see the $20 item and they would investigate. He called the credit card to cancel his brand new cc and they would put a fraud claim. after about 1 and half months the charges were back on his new replaced cc. Now the bank and tells him to call Amazon to file a claim with them and Amazon says we don’t see any charges on your account so we can’t give you any money back. This is just bullx with customers service out of USA. Now this makes 3 of us home who was charged for crap that we are stuck paying. I am so made a Amazon and Chase Bank for how they are handling a situation like this when we all have excellent credit and never had any issues before until now. Shame on you all for treating customers like this. I will be taking all my banking out of Chase and my sons too and also not purchasing anymore from Amazon.
I purchased 17 Lebron James canvases from Amazon on July 25. The description states as follows, ” A high quality new canvas print. When I received them this week the colors are washed out and faded. They look no where close to the picture on the website or description. I sent pictures to the seller and Amazon to no avail. They also claim to be %100 cotton they are not. I called and emailed the seller and Amazon a few times and denied my A to Z warranty because it’s a third party seller. They want to charge me a $3.00 restocking fee and shipping charges for each item. These items showed on Amazon’s webpage as Mariposa Prints being the seller but when I received them they had Chinese labels all over the package. I had to wait 2 weeks to receive them. I have over $300 of garbage supposed art . Nobody wants to take responsibility or resolve my issue.
I was banned from reviewing and asking questions on Amazon. I tried to resolve this with customer service but got no satisfaction. I am loyal customer and after a year I feel I should be able to be reinstated.
I am/was a big Amazon shopper…..not any more!!! When you stop selling “impeach #45” items …let me know and I’ll come back!!!
In my PrimeNow message folder, there is a letter from the Customer Service representative concerning the refund I received on my order# 113-3653036-0288220.
“I’m sorry to hear that the Evol, Fire Grilled Steak Bowl, 9 oz (Frozen) Oscar Mayer, Shaved Honey Deli Turkey, 9 oz Coffee-mate Hazelnut Liquid Coffee Creamer, 16 Fluid Ounce Pillsbury, Cinnamon Rolls with Icing, 12.4 oz didn’t work out for you.”
It didn’t work out for me because the driver simply left my groceries outside my door and never bothered to knock to see if anyone was home, I was home and had no idea that my frozen food items had been left outside my door in the AZ evening heat.
It didn’t work out for me because by the time I discovered the 2 bags of food my frozen items were no longer frozen, that’s what happens when you leave frozen items outside during the summer months here in the desert of AZ.
I called Customer Service to complain and I was informed that (basically) it was my fault because I chose the delivery option: “We’ll drop it off at your door.” According to the CS rep that delivery option does not require the driver to knock on my door to notify me that my order is at my door. I continued to question “Where exactly does it state that? Where does it tell me that? Where does it say I have delivery options or “choices”?” The answer is, nowhere but the CS rep did point out that within the section for Delivery on the checkout page I was provided an opportunity to pick a delivery option.
So while I had her on the phone I created another order (a fake order) with the sole intention of getting to the final screen, the checkout screen. We are all familiar with the checkout screen or checkout page, this is the last place one would expect to find one-of-a-kind options, choices, or un-check boxes when dealing with such a large company like Amazon. But sure enough there it is under the main heading Select Delivery Time and to the far right of the words “We’ll drop it off at your door” the word “change” appears and that is supposed to tell there are at least 2 options available.
So that is my one and only clue that there is ANOTHER delivery option available.
Gee, how did I miss that?? Are you freaking kidding me??
Fine, now that I see it and now I know there is another delivery optiion, where are these delivery options explained? Where does it explain the difference between option A & option B? Where does it say that option A is no-knock-required-delivery and option B is a will-knock-on-door-upon-delivery option? Once again the CS uttered the words “Nowhere but that is what is meant.”
I was livid, don’t you dare lay this blame on my shoulders, I said because I had no idea and there is no way FOR me to know except of course NOW, after the fact, now that I am contacting CS and complaining, now I find out to it is my fault because I chose option A delivery instruction. I hung up the phone, I was seething. That is so low-class Amazon, so low class, it’s no-class!
My money was refunded but I wasn’t calling and complaining hoping to get a refund, I NEEDED MY FOOD! So I got my money back fine, I needed groceries more than I needed the refund – seriously! Another viable choice in cases like this would be to re-deliver those items that had thawed or became spoiled due to the heat but that option doesn’t exist, or if it does I was never asked: “Would you like us to redeliver those grocery items?”
This was my first time having groceries delivered through PrimeNow so the following morning I decided to spend some time on the website and get educated on a few things.
Knowledge is power that’s for sure!
I read everything available on the website concerning PrimeNow. There is only one small paragraph concerning PrimeNow delivery that gives a little hint that there exist OTHER delivery options available and that is found on the Help & About section under the heading About Amazon Prime Now. Here is where the lack of training is evident, the CS rep told me the driver was not required to knock on my door when they delivered my groceries based on my choice of delivery options, on the contrary, this tells me that the driver is required to knock on my door. This does not give the driver permission to simply drop-and-dash the merchandise at the door. This statement gives the driver permission to leave the groceries unattended but only after no one answers the door.
“Do I have to be present to receive deliveries?
Customers have the option during checkout to mark certain orders as OK to leave if no one answers the door.”
I realized that the Customer Service Representative gave me the incorrect answer and probably because she had received incomplete training or no training whatsoever, in either case, I believed what I was told by the Customer Service Representative. And why wouldn’t I believe the CS rep? I would expect Amazon to train their CS reps, I would expect this training would require the CS rep know, as a minimum, the delivery protocols. After all one of the big perks for Prime is delivery & if Amazon is not providing adequate training then what’s the point of having Customer Service Representatives, why not just pay for an after-hours Answering Service?
Dear sir,
My lawyer want the amazon india head office address to legal notice please give me address
so we can leave this case for legal judgement because imazon is doing Treason in india
Case id – 4394535012 (amazon.in)
Thanks
Pankaj Sharma
Call the main amazon office & ASK them 206-266-1000
Amazon are full of it!!!!
YES MY NAME IS MONICIA MCKINNEY AND I LIVE IN MEMPHIS, TN. AMZON IS BUILDING A FULFILLMENT CENTER HERE AND I WANT TO KNOW WHEN AND WHERE WILL YOU ALL BE ACCEPTING APPLICATIONS. I HAVE 15 YEARS OF SHIPPING&RECEIVING IN A WAREHOUSE SETTING AND I LOVE TO UTULIZE MY SKILLS AND EXPERTISE WITH YOU ALL PLEASE MY EMAIL ADDRESS IS [email protected]. could you please be so kind to inform me of the day that hiring for the Memphis facility starts
you’d better think a MORE VIABLE PLACE to work that CARES about employees – Amazon DOES NOT!!!!!!!!
The following executives need a reality check. You are a waste of resources to this company and should consider another job to fulfill which better suites you like how to do nothing. You should resign effectively as you are the pinnacle of evil and the abomination to corporate America. Your names are as follows;
Amazon Board of Directors
Jeffrey Bezos
Tom Aberg
John Seely Brown
William Gordon
Jamie Gorelick
Alain Monie
Jonathan Rubinstein
Thomas Ryder
Patricia Stonesifer
My daughter and I previously held a phone discussion relating to what we would buy her brother/ my son for a house warming gift. Unbeknownst to me my Oder was processed without me completing order information. I didnot find this out until when I went to add the credit information. I called Customer Services in hopes that my payment information could be corrected. However to my avail the information for the purchase could. Not be changed even though the merchandise had not been shipped. It was made appear that this was a major endeavor. To say the least my purchaser will be sent to the wrong address then wait for return to the company to repurchase,but according to the website this is the last item. I don’t under.
I purchased parts for my pc. They approved my order. They then waited till the arrival date to tell me they need more information about me that they didn’t need . They took my money anyway, locked my account,won’t contact me and won’t help me. I’ve never had to deal such a bad company. Ten thumbs down. They will try to scam you and take your money. Don’t ever purchase ANYTHING on amazon ever again.
report them to your State – Deceptive Trade practices
My identity was stolen and used on an Amazon shopping spree when I called thier customer service I was told I either had to give them remote access to my computer or pay them $50 dollars to refund my stolen money obviously I was not willing to do either. When I would ask a question that they didn’t like or have an answer to they would hang up on me that happened about 10 times one man said to me that I was to emotional and upset so could I put my husband on the phone because men are more level headed sexiest idiots I’ve never had an Amazon account and for sure never will now and I will encourage everyone I know not to use them and tonight they have been calling my phone and my husband phone they say hello then they just sit on the phone saying nothing prank calling us like a bunch of bored children they have done this about 20 times tonight. This is the worst company on the planet.
report ALL occurrences to your State’s Atty General deceptive trade practices, fraud
this obviously was NOT an Amazon connection – I’ve had MANY fraud calls “claiming to be Amazon” where they knew everything about me – scary – but the more I questioned they WERE NOT Amazon – so I took all info & reported to Amazon Fraud Dept – look up their #
Tell me more!?hey I didn’t know this me too but thecfirstvtimevi was dumb enough tobgetvavgiftbcard that theyvasked me to get so this was part oft he way I would be cleared of a debt piled on bybsomevfraudster who claimed to be me thing is I have never even had an account with Amazon and will definitely avoid doing so Although at times I am askedbyobpayvthem just so I can see some TV program. Ggeeez!!!
Contact your financial institution and file a Fraud Case, Prepare before calling: date, charges and/or total, etc. Good luck!
i work for amazon the building is so hot no one cares. They expect you to make rate when is so hot you tell them they do nothing. you tellsafety they do nothing 2 minutes to use the bathroom and they are not close it takes 5 mins to get to one.the only way you can make rate is not use the bathroom and not drink water. rates have to be lowered. winter time there is no heat. no one cares what you have to say. you tell them why you dont make rate and they still write you up . your amazon in Monee IL is the worst run amazon i have ever seen. all management has to go all am have to go. all new am and managers they sure dont know what they are doing. can you imaging wearing your coat to eat lunch or its so hot you cant eat your lunch.
I work, well worked, at the building here in Shepherdsville, Kentucky. Same s*** is happening here! It must be all of the amazons because this is insane! I got informed today by “hr” that we wouldn’t even get told about a write up, it’s just put into the system and once you hit a certain amount, they all have a meeting and then terminate you! WHAT TYPE OF MANAGEMENT IS THAT?! The management here is beyond unprofessional! There has been so many people complaining about them because all they care about is if you hit your rate or not. Anything else, they could care less about. You could sneeze and they will write you up. It’s jist a cluster xxxx in here. I’m glad this building isn’t the only one like this.
REPORT THEM TO ALL DEPTS – start with Dept of Labor, then look up employee rights for your State AND tell ALL to report them. Sleazy Besos!!!!!!!!!!!!! I’ll NEVER BUY ANYTHING FROM AMAZON!!
My attorney is going to sue amazon for stealing $100.00 from a amazon gift card…the company is disgusting and its employees are theives.
correct my charges are felon and they are most def. theives.
My daughter got a $100 gc for graduation from her uncle, & we “escalated” like 10x customer service calls. Still not resolved since June
Call the Dept of Labor and see how they like you then.
Well, first of all, I am just a customer. But since you are not skilled in any fashion in how you type the English language you worry me. No wonder when you call and a rep like yourself types notes, supervisors have not clue what you wrote. Learn punctuation Sara. When you type or write you should capitalize certain words (first word in sentence, nouns such as Amazon). I think you are just one of those that complain to complain. Would you like to join the Marine Corps and come to Kuwait with us. By the way….we also do not have AC at any time while we are there. Suck it up Sara!!! You have a damn job so be proud of it. You can also buy a water bottle before you get to work. Or you can buy a canteen off your site…hint. What an idiot…I totally understand why you get written up often. I see that you wrote this 3 months ago so I am sure you have been fired by now. (You wrote at the end….”can you imaging wearing your coat” …Sara…you should use the correct word and that is “imagine”. Why are people so illiterate that post on these sites. Read all the different posts all through this site….LEARN TO SPELL, TO PUNTUATE…TO USE THE CORRECT WORDS! If anyone needs help before posting so you do not look like a 2nd grade drop out….please contact me before posting.
Are you serious GySgt Leigh?
I really hope your joking? You seem to be the grammar police, chill out there was no reason for you to jump on this girl. Slow your roll Sarge……your a hostile one. Are you jealous that this girl has this aweful job and you sighned up to go into the military? You are one angry person. I wouldn’t work for you if you paid me nor be a part of your team. It’s a friggin thread Sarge the girl was mearly stating she works in aweful conditions. Does her job get devalued because she didn’t join the military? I wtite all hacked on these sites as well because it’s not a job interview nor is it reflection of my intelligence. That’s just stupid thinking. She deserved to be fired because she didn’t do what you did and didn’t spell well
Sarge actually in that feild of work there is alot of abbreviated writing as well as coded. Sooo i’m sure her superiors understood her perfectly. Why not lend a hand and suggest how to help. But are you gonna be bad ass Sarge better than flex yourself cause you can spell and was in the military. I thank you for your service but i don’t thank you nor do i condone you xting on another human being. I suggest you get some help for that hostile firing of the fingers on a keyboard wich are a directed result from those better than thoughts in your head. Don’t come at me with ” that’s what’s wtong in the world coddling the poor worker in poor condition ” nope run that on someone else. You need to dig deep cause that comment was uncalled for. And don’t correct my grammer or punctuation or sentence structure. I did on purpose cause i can and i type to fast to care. Again not a job interview.
And miss sarah if you got fired i hope you got a better job. And can pee when you want and eat your lunch in a climate controlled environment that every work place should have. Hope things ate looking up for you.
Do you honestly believe that somebody with a college degree, mastering the English grammar perfectly would work in a rathole warehouse like Amazon?
Of course, if you are loaded with billions, you can be president of the United States of America and leave your brainless messages on Twitter every day laced with grammatical errors.
GySgt Leigh, because of your enthusiasm to
correct the English knowledge of underprivileged, uneducated Americans, I highly recommend you to apply as a tutor to the primitive dimwit leader of America, Donald Trump. 🤗👻🤡😅😂🤣
GySgt Leigh – Since you pretend to be the epitome of an Einstein, how come you did not advance in the military as a high ranking general? 😅😂🤣
Instead of correcting grammer, look at the bigger picture you idiot. You have nothing better to do?
Did you reread your comment after you bash her on her grammar and spelling???
.LEARN TO SPELL, TO PUNTUATE…what the hell is that mr.call the kettle black. who gives a hoot about proper spelling, only holier than thou that have nothing better to do than come off as a pious! anyone can make a mistake!!!
Going forward, you may want to a bit of spelling, punctuation and grammatical review of your own content prior to posting. You literally submitted a nasty, hateful comment attempting to shame someone and ridicule someone else whist making those very same errors yourself. Please do yourself a favor: if you must put down others, don’t draw attention to your own ignorance in the process.
very disappointed to see that the annual prime rate went up from $99 to $119 where now you lost a lot of my orders simply because I’m not giving an extra $20 to this company that makes millions and billions of dollar and I can order the same things on other websites like Walmart or others for free shipping
even when I called and chat it online with an representative to inform me that the prices was just raised on the 11th of May they could not give me the price from what it was on the 11th of May or the 10th of May for that matter which was $99 really sad and sorry to say you lost one of your loyal customers and I used to purchase lots of things here where I can find them on any other website
Besos & his employee(s) are being “questioned, court marshaled”– get real, slimy skin head with a company that has NO communication between depts, over-charges on ALL!!!!!!!!!!!
Wife bought something from them and they debt our account three times for it and them mess up the order. They told us we have to wait ten days to get a refund for $500. It there fault and we have to pay for it and to go without money for food because there reps. Messed up. They will not help at all. I will not buy from them again. They blame the bank for the mess up. Even there paper work shows they can’t even get our order right. And they still will not help.
Your story is like many others I’ve heard. Reverse the charges if this was done through a debit card for future reference. They are bullies that think they can push anyone around. Hold them accountable for their wrong doings by filing class action suits and reporting them to the agencies that monitor business ethics and practices. They are not above the law.
Who are the companies that monitor business ethics and practices?
My advise is if one is caught in a situation like this then contact you credit card company or bank and reverse charges. This is nothing more than being bullied. File a class action suit with others and report them to the agencies they are governed by. Don’t allow yourself to fall prey to unethical business standards.
Done shopping of one lakh in gift cashback back of 7250 is to be received but only got 6000
Name akku
From india
Number 9873098979
Following up from 11 days no refund no cashback no support
Clear fraud clear case of cheating just because of this I m returning my product of 2 lakhs
Order from flipkart got cash back before product dispatched here product dispatched no cashback
Poor service poor support not number 1 ecommerce flipkart is best
Till now I called 109 times talked around for 100 hours just they r making me fool d playing with me just transfers calls nothing else even following up through mail no help now filled complaint against Amazon in consumer forum so now they had blocked my mail id too
See how cheap level Amazon India have
Amazon used the Southern Poverty Law Center, to kick a conservative groups off Amazon charity programs. The Southern Poverty Law Center is the largest hate group in America. This has told me all I need to know about Amazon, I am cancelling my subscription and never ordering from this scum company ever again. I encourage all subscribers to research the Southern Poverty Law Center and make your on choice, but believe me ,IT’S A HATE GROUP!!
Roger that Chris
Amazon contracted drivers throwing packages on home walkways, at throwing packages at door. Does not ring door bell. I have it on video.
Wife bought AMAZON HEADQUARTERS +1 833 272 O777 dial now
something from them and they debt our account three times for it and them mess up the order. They told us we have to wait ten days to get a refund for $500. It there fault and we have to pay for it and to go without money for food because there reps. Messed up. They will not help at all. I will not buy from them again. They blame the bank for the mess up. Even there paper work shows they can’t even get our order right. And they still will not help.
Same thing with me, I’ve been calling for 4 weeks to get refunded $50 for a mistake they made. I can’t get any resolution, and they’ve put my account on hold. I’ve called at least 15 times since August 19th. Just 10 minutes ago customer service at the corporate office put me on hold and the call was dropped, I’m calling my attorney. I’ve even spoke with 3 so called supervisors and I was told I would get emails from account specialist since Tuesday of last week and I haven’t received 1. SMH. Had a party on August 17th, (‘70s) and there were 11 people there that did not get outfits on time from AMAZON. Multimillion dollar company holding your $500, and my $50. You would think when you speak with a “SUPERVISOR” you would get some resolution. Customer service representative has not called back and I left a message yesterday with a supervisor who said he would have the supervisor that I spoke with on Monday to call and of course, no call.
This has been happening to me also, since March. Customer Service says they will get back to me but have not. My amazon account was hacked and someone purchased gift cards. It has been frozen since March and I called today and still not willing to resolve.
Same thing happened to me. Have you heard from anyone at Amazon? Also, what person did you contact?
Never received my order was split into 3 separate deliveries and I never received the last delivery! I had added specific delivery instructions not to leave any packages anywhere other than the secured package room for my complex and mentioned it’s not safe to leave anywhere else yet the 300$ item was still just left out in the open unsecured lobby to my complex which is located in a area very prone to theft! The delivery driver clearly did not follow delivery instructions! By the time I got home from work it’s no surprise my package was no where to be found and amazon is denying me a refund! Had the delivery driver followed instructions and as well as signs posted directly above where the package was pictured to be left stating ” DO NOT LEAVE ANY PACKAGES HERE FOR ANYREASON! DELIVER ALL PACKAGES TO THE PACKAGE ROOM” I would have received my package! Costumer service is horrible! I was told to file a police report as I did and after sending it in I spoke with a chat agent who said I was getting a refund and should expect the money in 2-4 days then the next day I get a email they are not going to refund me…..!?!? I had been saving up for a couple months to be able to finally get this and amazon is screwing me !
Package left on front door . Package was suppose to go at rear door.
My account was frozen this past weekend because I reported fraud when I saw an unauthorized charge on my Amazon prime Visa. Someone hacked my account and purchased an $1800 MacBook. My card issuer canceled the transaction on their end, but Amazon froze my account and told me I could not get it unlocked until I pay the $1800 even though it was fraud. So Amazon is now holding my, Prime Video purchases, and all of the kindle books that I have purchased, hostage. They told me that I can open a new account if I wanted to. But I still wouldn’t have access to any of the things I’ve already purchased. Therefore, they have stolen my items that I’ve already purchased in my Kindle account and on my Prime Video account.
This is exactly crazy that you too are having the same issue that i am having with them right now as I speak because I made a purchase on Amazon with 2 Amazon gift cards adding up to almost $500 and they have put my account on hold since April and its been 2 months this now and my account is still on hold and I still have yet to get it resolved or my MO ey back or my account not on hold. I it’s rediculous and I’m sick of this!! I I want my mi ey back or something resolved and nobody can seem to help me.
Happened tome also. This has going on since March. They wanted my bank stay and I sent it and then ask for routing number. No way
Same and have threatened to suspend my account over 21 dollars they are keeping
contact a lawyer and sue them
they could careless about you
They are involved in espinoage and essentially trafficking their customers and much more so agreed I wish someone would start a group of lawyers and cyber security to rally against big corporations and companies and their violation of our rights.
They have done the same to me, they cancelled my account
I have the same situation, we bought a item in amazon an this coming with electrical problem and now amazon don’t respond us about this product, the costumer service was very rudely with us. Amazon said us that we need to pay for return this item.
Having the same issue. contacted headquarters and they got me over to Amazon Logistics whom is over the Drivers.
A few days ago I had a package delivered from amazon to my front porch. Instead of backing out of the driveway the way they turned in, the driver decided to drive through my yard and got stuck on my front lawn. He dug his tires in and had to be pulled out. Now my lawn has HUGE dents in it. On top of that he was only a foot from my water line so he easily could have busted a water line. I’m highly unsatisfied with the whole situation.
Hi mary how are you
Yes me too, not only that, MY PACKAGE NEVER ARRIVED and SHOWED AS DELIVERED WHICH IS A BIG LIE, I called Amazon right away and asked them to ask the driver for a picture of the package being DELIVERED and there was no picture, because MY PACKAGE WAS NEVER DELIVERED, IT WAS STOLEN BY THE DRIVER! It was my son birthday gift!
They did that to me then a second time took a picture of my neighbors packages and stated my packages were delivered! Then closed my account!!
I had the same problem with a phone i purchased. amazon is now, no better than any other store. i’m to the point where i will just shop the lowest price and forget about amazon.
I have the same issue and also on video. Or they say they delivered it into a resident’s hands when I know I was not handed the package.
Worst company ever dealt with. Products come broken for weeks. Deliveries not made when told. Worst paid for service ever seen in my life. Can’t even speak to someone and understand what they’re saying. Gives you the runaround every single time. Ask for a manager and they give you another person that can’t help you.
Has anyone ever resolved an issue with them? Just curious if I should Just give up?