Taco Bell Headquarters
Taco Bell Corp. Headquarters Contacts.
Corporate office address, contact information and phone numbers for the Taco Bell Corp. Headquarters. Taco Bell is owned by Yum! Brands, Inc.
Write a review or read complaints from other customers.
Taco Bell Corp. Headquarters Phone Number and Address.
- Company Website
- http://www.tacobell.com
- Corporate Address
- 1 Glen Bell Way
- Irvine, CA
- 92618
- Company Contact
- Greg Creed
- Position
- CEO of Taco Bell (Yum! Brands)
- Phone Number
- (949) 863-4500
- Fax Number
- (949) 863-2252
- Employee Count
- 175,000
- Twitter IDs
- @TacoBell
What is Taco Bell’s Corporate Office Phone Number?
Taco Bell’s Headquarters phone number is: 1-949-863-4500.
What is Taco Bell’s Customer Service Phone Number?
Taco Bell’s Customer Support phone number is: 1-800-822-6235.
How do I Contact Taco Bell Customer Support?
Call the numbers listed on this page or contact Taco Bell via:
Postal Mail: Taco Bell’s corporate office address is:
- Taco Bell Headquarters
- 1 Glen Bell Way Irvin
- CA 92618
- USA
Taco Bell’s Email Address: Use the Email Form here to ask Taco Bell customer service a question.
Taco Bell’s Contact Us page can be found here.
Contact Taco Bell on Social Media:
Taco Bell help on Twitter: @tacobellteam
Taco Bell on Facebook: www.facebook.com/tacobell
Taco Bell Headquarters Executive Team.
Taco Bell, as well as KFC and Pizza Hut, is woned by Yum Brands. Yum Brands leadership team consists of:
Greg Creed – Chief Executive Officer Yum! Brands, Inc.
Roger Eaton – Chief Executive Officer KFC
David Gibbs – President and Chief Financial Officer Yum! Brands, Inc.
Marc Kesselman – General Counsel, Corporate Secretary, Chief Government Affairs Officer Yum! Brands.
Julie Felss Masino – President, Taco Bell North America
Milind Pant – President, Pizza Hut International
David Russell – Senior Vice President, Finance and Corporate Controller
Keith Siegner – Vice President, Investor Relations, Corporate Strategy, Treasurer Yum! Brands, Inc.
Tracy Skeans – Chief Transformation and People Officer Yum! Brands, Inc.
Artie Starrs – President, Pizza Hut U.S
Liz Williams – President, Taco Bell International
Yum! Brands Board of Directors.
Greg Creed – Director since 2014. Chief Executive Officer, Yum! Brands, Inc.
Paget Alves – Director since 2016. Former Chief Sales Officer of Sprint Corporation
Michael J. Cavanagh – Director since 2012. Senior Executive Vice President and Chief Financial Officer of Comcast Corporation
Chris Connor – Director since 2017. Former Executive Chairman of The Sherwin-Williams Company
Brian Cornell – Director since 2015. Chairman and Chief Executive Officer, Target Corporation
Tanya Domier – Director since 2018. Chief Executive Officer, Advantage Solutions
Mirian M. Graddick-Weir – Director since 2012. Executive Vice President Human Resources, Merck & Co., Inc.
Thomas C. Nelson – Director since 2006. Chairman, Chief Executive Officer and President, National Gypsum Company
Justin Skala – Director since 2016. Chief Operating Officer, North America, Europe, Africa/Eurasia and Global Sustainability, Colgate-Palmolive Company
Elane B. Stock – Director since 2014. Former Group President, Kimberly-Clark International
Robert D. Walter – Non-Executive Chairman, Yum! Brands Founder and Retired Chairman/CEO, Cardinal Health, Inc.
DISCLAIMER: Names, phone numbers and email addresses are for informational purposes only and are up-dated periodically. If you detect any errors, then please let us know.
Please add your review or complaint below.
e Kellogg drive Wichita ks the store manager is cutting my set hours for her kids to work Im currently employed and not getting fair treatment and I believe they are stealing money from companies I have not been able to work cause they give me three hours and cut the rest so her children can work and not other employees please go and send the higher up to investigate
why does Seminole taco bell not have service in the drive thru so often?
Is there a reason Walmart no longer carries the Diablo sauce but can order the other sauces? Why does Taco Bell not sell the sauces bottles themselves? My son would use two bottles a week by himself which was fine as long as I could obtain them at the local store but now the only place is online where they are listed for 7 times the grocery store price. It is very disappointing. We had been loyal Taco Bell clients for many years.
Columbia city Indians I came twice this week to find dining room locked I come here for lunch to relax on my lunch hour do I have to find another way to enjoy your food I don’t want to go thru drive thru
3 Bean burritos instead of cheesy bean and rice missing nachos and no sauce packets they never give any with online order last 2 times
My mother is handicapped and I got her on her walker and we were walking towards the front door. Right as we got there some dark hair lady looked at us and locked the door and walked away. What’s up with that? Someone needs to apologize to my handicapped mother. Y’all should be ashamed of yourself. Gardendale, Alabama
I went to the Taco Bell in Jackson, MO where I live and ordered a Mango Tea. I love the tea there. She informed me there would be a 30 min wait, 30 mins at a drive thru, for a tea. There was 2 cars in front of me. Very disappointing.
years ago Taco Bell had a bell b e f f e r, it was so simple and so delicious hamburger buns steamed lightly with taco meat lettuce and cheese and a little bit of mild taco sauce. I wish you would bring that back I know a lot of people would try it and love it. I like your Mexican pizza very much. I live in Cathedral City and my Taco Bell is probably a mile and a half away from me I have gone to Taco Bell for years and that’s Taco Bell is the best one ever their food is so fresh and they’re so sweet when you go to the window I always go through the drive-thru and they’re very prompt and they’re very nice and the food is delicious and done well it’s always well presented thank you so much I hope you take my comment in mind and give the Bell b e f f e r life.
MY son was just went through drive through at the Taco Bell in 2125 Smizer Mill Rd, Valley Park Mo, 63088. He was in drive through over 30 min. The order was wrong and he tried to go into the lobby and it was locked. We contacts the manager and she stated lobby closed and he would have to come back to drive through. That makes no sense. By the time he would have went thru drive thru again, the food would have been cold. There is no logic in that whatsoever. Please work on a solution for this issue. Also the nacho fries were literally thrown in the bag. Did not Oder nacho fries, but that’s what we received. There were no napkins either.
Xemployee tacobell kent wa manager dave Murry I was terminated called I 1 time ,no last termination pay ,then I lost check in snow dave promiss to get it replaced 108.12
Dear Sir/ Madam.
Monday – Friday, I drive to Taco Bell for my lunch.
I usually get the same item.
On 10/17/22 I ordered a Nacho Fries Box, as I was especially hungry, and wanted French fries.
When I returned to my work place and opened the bag of food, there were NO French fries.
When I drove back to the same Taco Bell today, I mentioned this to the lady at the window. She asked me in an abrupt manner if I had called to complain. I said that I had not. She did not assist me further.
Please advise, thank you.
Susan Tarleton
P.S. I use the Taco Bell on Sherwood Forrest Blvd in Baton Rouge, La.
the taco bell on hey 49 in gulfport ms at 11:00pm kept turning people away. no explanation. this location has been lacking for a long time. seems the night crew (after 10pm) can’t get it together. I’ve avoided for a while. give it a chance and I’m still disappointed. Please look into this location or management of this location.
I would like to know if you receive the comments from the survey? I wrote a very nice description in depth 1200 clicks then it went away, i think, then I wrote a very short version and then went to submit. If I didn’t enter the contest my survey didn’t seem to go through I understand that this is the Complaint Department. HaHa, my experience was outstanding, something I think you would like to hear. my survey code was 6150-4117-1941-xxxx order number 132431 order # 181
I was at Hwy 76., branson, mo. I could not figure out how to use order machine inside. Finally I get help says push this button & left. It still did not show order for hamburger it kept going back 2 chicken. I ask 4 help again the girl assembling food said u have 2 talk 2 her but she has 2 help me 1st. Customers r first or should b, I called them said u can go thru drive thru, well I could not do that today. That machine is NOT user friendly. So I guess I will go 3 a different Mexican restaurant, screw yours
The Taco Bell on Bullsboro also hwy34. charged twice for the #8 and when I tried to show the guy that on the receipt
he said, “he don’t care”, so I asked for my charge back refund he threatened me and the people who were with me…
I asked him if he treated all Taco Bell regular customers like that…
Then he handed me the food and threatened me using profanity…
I eat there at least 2 times a week since the Taco Bell opened.I..
your kind attention is appreciated in this matter…
Someone from corporate office need to come in person and check your store on Nelson Brogdon Rd Buford Dr those 4921-GA 20 managers are closing the restaurant several hours a day and leaving having employees tell customers at drive thru the system is down managers and some employees are rude have bad attitudes cursing in front of customer using the F word frequently it a mess. If it’s not making money this is why. Someone please need to secretly check on this store customers are not happy.
Store #004762 doesn’t give senior discount when requested and would not refund when I went inside and ask for it. Didn’t pay attention to order gave wrong sauce. I couldn’t even make a complaint by telephone as directed on website. Kept being told line busy. What a joke!
My husband went thru the drive thru at the taco bell on Stellhorn and Maplecrest and after he was handed his food the employee stuck his head clear out the window and asked he could donate some money to his pocket. My husband told him no and drove off. This happened around 6:30 pm Monday September 19,2022.
in brookland AR store i ordered on the app the quesdilla combo changed it to and extra beef on the taco and changed the it from chicken to steak but couldn’t add extra steak on the app and you don’t have pintos and cheese on the app so I always go to the store and pay for what I needed added at the speaker but they didn’t give me the chance so I got to the window and asked if I could please pay for two pintos and cheese and extra steak .they said I had to go back around the store and get back in line now remember I tried to do this at the speaker I got upset and the manager got very rude with me and she was going to call the police over some pintos and cheese and extra steak. so I left and got home looked in my bag and I didn’t have my taco and my free taco for using the app and didn’t even get my drink to me this is sorry management and not even hear what the customer has to say even called up there and got rude treatment again very upset loyal customer. my name is David Douglas and my email is douglasxxxxxx @yahoo.com now this has happened to me twice
Hello so we live in Belmont NC and waited a long while before reopening the Taco Bell.So they opened it and we went in and was looking forward to the mexican pizza upon going in on the board it says out of stock.Why? We left but wondered why bother having it up there and putting out of stock. does not make sense.
Our local community in Farmville Virginia has a lot of concerns about our local Taco Bell store, Its Never open when it’s scheduled to be open, the employees have no respect for the customers. the store is unclean and management sucks because it does not show up to open the store so the employees can do their jobs, if this is a franchise corporate location it’s in need of Corporate to come in and straighten this location out this comes from the concern of the community that this store is located in and on our local Facebook chat it has some nasty comments said about this location from the community… This Location Needs looked at by Corporate ASAP !!!
taco bell troy missiouri is the worst taco bell around never opened in morning at 8 like it says
i was at the Taco Bell in neosho missouri tonight and the manager or assistant his name was Thomas he was very rude and yelling at cussing employees he also had hickeys all up and down his neck and that is very nasty and not clean for a work place that deals with food
THANK YOU, for fixing that beautiful fence around us At our neighborhood TACO BELL . the taco pizza is Great!
Why is tacobell at 8760 Wadsworth always closed ?and why does it take 15-20 minutes to get threw drive thru I love taco bell I understand low on employees but why do they never have there lights on or sign stating closed or open very disappointing
night manager took our food and would not give it back or remake order and denied refund . she was very unprofessional andone other young dark haired male employee was also extremely unprofessional. If this manager is not fired for her lack of respect and unprofessionalism, I intend to file theft charges against taco bell and all employees of that night. It is just so ridiculously insane that a manager would act this way.
The Taco Bell off of highway k in O’Fallon parkway messed my order up three times the last time they replaced it they put something plastic in my food if you could please call me back at 314-813-xxxx I truly don’t want to go up to that Taco Bell and and truly get into it with that manager from that store
I need someone to call me about the service atn7hy in Bluesprings mo my ph # is 816 337 xxxx
I went to the taco bell at the 2700 sterling location and could not operate the machine to order my food I asked for assistance and no one responded. I asked again and no one responded then I asked for a manager and I still was ignored this was the worst customer service I have ever had these ladies should not be working in a customer service position.
Yes my name is Daniel frontiera I visited Troy Taco Bell 18 and dequindre very poor customer service person waiting on me at the drive-thru I waited for 30 minutes I hit my horn nobody responded to the speaker at the drive-thru I pulled it a window said she would not take my order at the window nobody answered the speaker at that store for 20 minutes I said it to drive through no help I like to make a complaint this needs to be addressed the store is 18 and dequindre Troy Michigan I was over at the store at 11:15 p.m. I would like a phone call back at 586-222-xxxx I would like to speak to somebody in regards to this please thank you very much my name is Daniel frantiero my phone number is 586-222-xxxx thank you for responding
I was treated poorly by staff at the location on Hall Rd (m59) across from Tilch Rd in Macomb County Michigan. This includes the Black Manager on staff who laughed at me when I told him I would be contacting the main office. At NO TIME did he apologize for how I was treated & attempt to make things right. I Demand contact from the main office. 3 of the staff members at that location were rude, dropped my change all over the street at the drive thru, refused a receipt in my bag with food, and no one was any help….
Your Pinole, Ca location badly needs training on preparing and serving food. Its quite disgusting
I was in one of your restaurants a month ago in Springfield Missouri. Was eating with my family. And a homeless person came to the counter with money in hand. Stood there for 10 or 15 minutes with your employees standing there looking at him. So after 15 minutes I walked up and stood beside him. As soon as they seen me 2 employees walked out to take my order. What is wrong with your establishment. You could clearly see the gentleman had money but your employees refused to wait on him. I went up there to order him food because of the way they were treating a paying costumer. My family and I were frequent coustimers of your restaurants. But have not set foot in one since. That is not the way to treat coustimers.
I live in County of Kern Virginia which is about 15 minutes from Taco Bell on Riverside Drive in Danville, Virginia I called the Taco Bell on Riverside Drive in Danville Virginia before I left the house and headed that way to make sure they was gonna be open when I got there that the drive-through they said they closed in 30 minutes but they was out of food I talk to the manager the manager said that they was out of food no food whatsoever of any kind but they told me they was open when I called and he kept their travel 15 minutes and Taco Bell doesn’t have any food and they close in 30 minutes not any kind of food
I want to file a complaint against 2 Taco Bell locations in New Bedford Massachusetts
Why is there no in dining at the Baraboo wis. Taco bell
The store shared with KFC in Sterling, VA 20165 is flat out disastrous. There were only 2 of us in the store, and yet it STILL took nearly 20 minutes for our orders, with NO special orders at all. In addition, your site has taken forever to get through. 10 minutes to type this email! Please figure your stuff out.
THE MANGER AT THE TACOBELL AT 1816 E Madison Ave, Bastrop, LA 71220 IS GIVING CUSTOMERS WHAT EVER SHE WANTS TO MAKE AND NOT TELLING THEM BECAUCE THEY ARE OUT OF COKE. SHE GAVE US DR.PEPPER INSTEAD AND DIDNT TELL US THEN I CALLED TO COMPLAIN AND SHE SAID SHE WAS THE MANGER AND SHE MADE IT. WHAT KIND O MANGER DOES THAT! IM A MANGER AND I WOULD NEVER DO THAT. THAT IS BAD CUSTOMER SERVICE!
Found used gloves in my food.
Went to to taco bell to order tacos asked for 10 tacos and only received 6.Tried calling to complain and no one answered.Why can’t the workers pay attention to what the customer is ordering.Where is the manager.This taco bell is in mount pleasant tx . Please find out what’s going on over there your only going to loose more customers.
Hi my name is DJ frequently I’ve been having issues with Taco Bell and their shells I ordered to chalupa’s last week and the pita bread was hard last night I ordered soft tacos and I asked the guy at the window with the shell soft he said yes or they wasn’t but took the chalupa’s back and the manager that was working at the time said that’s the frequent problem on the night shift said that was a Frequent Problem on the night shift.I don’t get it’s how are you trying to get away with giving people food like that hard or old whatever the case may be then I got to turn around and come back if they’re able to come back call and complain this is so inconvenient I had to stop eating Taco Bell for 2 years cuz the service was horrible can somebody please contact me regarding the situation I would like to have some compensation for all the inconveniences I have occurred.
Taco bell garrison st. EAGLE pass TX the lady manager or supervisor was talking too loud very loud to a employee we go to eat and talk but this lady she didn’t have her name tag was out of line she should have a office or go outside then if employee going to eat pizza wait still closed or share with public please train your employee better she was talking too loud an worker got nervous
We went too taco bell on 2100 Woodward av Muscle Shoals Alabama at 946 pm my order number 477 I order 2 cups of Guacamole the lady drop my change and laught bout it i pull down. So I could get my change didn’t get rest of it and I order the Guacamole the same girl step way from the window and the manager came to the window as he was walking he was looking at us mean wise he ask me can he help me with something in a mean voice and looks please handle this Thank you !
8/13/22 at 3:45pm I ordered food and two frozen drinks in the driveup. I got my food and drove off I realized I forgot my drinks. I went back and told the guy, he was 17 or 18 yrs old. you forgot to give me my drinks no I didn’t. No I drove off you had to give them to the persons behind me. No I gave them to you. He called me a and I was so mad I told him to stick it up he ass and I threw my receipt at him. It was at your Taco Bell store 51st S Union Tulsa OK. I go there for food at least 5 times a week and my other two sons also. I don’t think as a customer I deserved your employees remark he need to know you don’t talk to customers like he did thanks mendenallxxxxxx @gmail.com
Other than the food being wrong waisting money that we work hard for a company To screw up an order and also forget Items I want my money back Ive waisted way too much money what is the problem with this place they also do not answer the phone so they can fix their mistake
I was at the Taco Bell on Northlake in Palm Beach Gardens and they have you drive around and wait in the parking lot so they can have lower times recorded on the clock for customers having to wait. Waiting in the parking lot only took longer
WOULD LIKE TO HAVE THE NAME/PHONE NUMBER OF YOUR PURCHASING MANAGER. I REPRESENT A COMPANY CALLED MESSCO-USA, INC. THANK YOU IN ADVANCE.
I am wanting to complain about the taco bell meal kits sold in grocery stores. My family loves them, but lately the hard shells in the combo (half hard/ half soft) kits have been broken. I do believe it is the packaging because they can slide around in the box and get smashed. We had 4 good hard shells from two different boxes
Kendra Noah declined me service I went to order they asked me to pull around before I even finished my order and then another lady came up and said I was told not to serve you from Kendraa this is not the first time she has done this to somebody she has spit in others food before I do have proof of that I need to call back as soon as possible because I am serious and furious
Diablo sauce is Nasty ! Bring back Fire Sauce ! Also Put the Mexican Pizza on the Permanent Menu. Don’t be like McDonald’s and only offer it once in a while like the McRib ! I hope you listen to me…I want Fire Sauce !
I have a serious problem with the Taco Bell location in Havelock,NC. The owner of this establishment responded back to my google review and thought it would be funny to tell me to go inside to get more sauce packets even though I’m a disabled veteran and most of the time I am ordering off the app and getting it delivered so I am not able to just get up and drive all the way to the store and if I’m in the drive thru then that is one of the many courtesy’s of going through a drive thru so I do not have to get out of my car. The owner thought it would be funny to also put a winky face in the response of my google review. Something needs to be done about this.
My order was dropped on the floor and disgusting looking I ordered another crunchwrap and it didn’t have any meat
Was at taco bell in commerce city in line for at least 5 min at 1102 the guy in front me said there closed really 2 car on line they turned away took 3 in front
Bring back the ENCHIRITO PLEASE PLEASE PLEASE
Bring back your great green sauce. In fact bottle it and sell it. Best green sauce ever. Would love to order green bean burrito.
Would like to see the enchirito make a reappearance on the menu
I went to Taco Bell on north 108 St in Omaha and the Deluxe Cravings Box was largest item on menu board behind counter. So I ordered it and was told they no longer sell that. And were rude when I told them softly and politely it should be removed.
How come they do not put more meat in the toco and last lettuce
Worse experience my life going through drive through created reused name manager at the Clark Road Sarasota Store. Horrible Horrible experience created by non named Manager!!!!!
waiting for fence repair, Taco Bell Youngstown, Ohio 44507. Love, MANGO FREEZES BEST EVER!1
Can you please bring back the bell beaver even if it’s for a limited time I tell my children about it they can’t believe it.
I just visited store #0350157. I asked for two separate orders like I always do on lunch at this location. Erica the store manager was very rude and informed me that they don’t do that. I explained that we just did that on Monday. She refused. Then once I reached the window she called me a liar since she is always taking the orders. Then her and a Co worker started talking about how I am a liar. She told me whatever boo. I am beyond furious with her trashy attitude and her unprofessional behavior.
BRING BACK THE BELL BEEFER.
MOST PPL Don’t EVEN KNOW WHAT IT WAS. BETTER THAN TACOS..
Taco Bell in Inman, SC has a problem with getting their Whip machine fixed. It has not been working for over two weeks. Manager says she has asked for help but no one will come fix it. Someone help her. I am tired of going there for nothing.
taco bell 4380 market street, Youngstown, Ohio customer and neighbor, beautiful fence around restaurant . a bad customer without driving abilities has damaged this nice fence again. thought corporate needed to know. neighbors here like our taco bell to keep looking nice.
Work at taco bell in corpus Christi Texas on Weber and Saratoga 78411 the store got rob I as employee got wrote up and the gm didn’t want report cuz she didn’t want fire the team leader who opened up it was her fault by leaving the money on the counter gm Emily. The person in charge of money was Crissy
I’ve. Applied for the Taco Bell in Gilbertsville Pennsylvania 4 times had interviews and all want is a job and I feel like they are giving me the run around.
I went to Taco Bell in Prescott Valley earlier this evening and made a purchase. On the way home, I discovered the chalupa I purchased had opened and spilled all over the bag. I went out of my way to return and tell them what happened. The young man at the window, the same one who was there when I went through the first time, listened to what I had to say and took the bag from me. He replaced my order with one I had not placed. His attitude was terrible. There was trash all over the floor and it wasn’t until I mentioned it to him that one of the employees got a broom and a thing to pick up the debris with and swept the floor. I guess there was litter on other parts of the floor as well as a heavy set woman came and got a broom and a container and went on the other side of the counter, I presume to sweep up whatever was there. I will never go back.
on 7/23, we were traveling thru Tyler, Texas enroute to Nacogdoches, to visit SFA University. We stopped at Taco Bell , 7425 S. Broadway, Tyler. My wife left her purse in the women’s restroom and she did not realize it till we arrived in Nacogdoches, Tx. We drove back the following day and stopped at Taco Bell. We explained what happened and the manager “Chris” verified he had the purse and asked for a description. The purse contained her hearing aids, wallet, credit cards, and jewelry. We offered a reward but Chris refused. As Director of Security for a theatre chain I was very impressed with Chris’ humble actions and refusal to accept any gratuity. It speaks well of his character. I hope you can find a way to recognize Chris for his actions and demeanor.
I was overcharged 7:23:22pm
Was charged to much uc
I’m wondering if you will ever bring back your taco salad it was my favorite.
Hey I come in here at least twice a week and there’s always something wrong with my food I would just like my items replaced thank you
Why is the air conditioner not on at sore #029472 on a 90%+ day
I went to Taco Bell Peru Illinois at 10:30 AM, was the only person in line and waited at the speaker for 10 minutes.. pulled up to the first window and The lady looked at me until I knocked on the window, I asked her if the speaker was broken or if they were open, she said sorry yes they are open and for me to pull back around to the speaker and they would take my order, I waited at the speaker for five more minutes with still no response so I had to drive to a different Taco Bell…Apparently they just decided to ignore customers
Taco Bell
White Oak, PA
HORRIBLE SERVICE
HORRIBLE FOOD QUALITY
The hours of operation of the business being open are 8am -2am. I arrived at 7:56 waiting to 8am for hours of open for your awesome breakfast 😋 😊 😀 and crushed by no one there hum waiting till 8:58 and there there at least 3 employees I see with my eyes and one passes as if not there one comes huge in body little 😀 but hands signal me,baaaaaad the third a woman comes open 😀 the drive through window good morning we exchanged and I said the sign says 8am-2am,I’m not understanding that I can not order pay eat .
At 833 Hwy 62 E, Mountain Home, AR 72653, there is a worker named Lorna Faver, who works every shift as if she has a vendetta again a heavier set female worker there. This is clearly a toxic work environment, and should be dealt with, given her toxic nature even gose up to abuse those in leadership over her. Her behavior towards her coworkers is down right abuse. And as far as I know, husband and wife should not be working the same store together, hence the question on the application. Please, remove this toxic person from that store, given otherwise the workers are pleasant.
Apparently your employees in Portsmouth Ohio thank that it’s funny when they refused to take customers orders through the drive-through and the manager is allowing it to happen it’s very rude and disrespectful you will no longer have a customer in me
I was a former employee at taco bell in coalinga CA. I got fired in April for a no call no show 1st time ever I was supposed to open I know I messed up but I did go check on my co workers even if it was 9am, but know that Iam not an employee Iam getting word your manager is going around saying that I quit, 1st that I know of he shouldnt giving out information like that even if I did or didn’t quit, that like giving out my schedule to some stranger the phone. Thank you a appriate the time
I stood at counter for 45 minutes waiting for mobile order for ubereats and asked several times while being ignored i watched 3 people come back with the wrong food and was rudely confronted by the manager as if i did something wrong
9 of my last 10 visits the order has been incorrect. I order for one person. How can they repetitively get 3 tacos regular a Pepsi, 2 bean burritos and a quesadilla no jalapeño spread wrong?
taco bell on airline metairie ,La. went last nt 9;30 pm & ordered nachos bell grande separate containers & they forgot meat ingredient
I paid 30 dollars for 8 tacos that were horrible. I was totally ripped off. My order was placed on July 8th my birthday and I got ripped off. I would like my money back. I bought them at the Texas City, Texas Taco Bell.
Hastings NE general manager hired his wife and 2 children . They would report to him and close the store together . Took my sons hours and gave it to them. I read the handbook and this specifically states this is not allowed. It needs a an internal review asap. Thank you
Granite city taco blle not open come back at 9 did still not open come back about 10 I saw 5 cars drive off need new management
In line behind several cars and the minute we get to the speaker are we inform it the car in front of us was the last car.time 205 4th of July . Charter Way Stockton California. Store location.
Complaint – your North Peoria store in Tulsa, Oklahoma, messed up our order. We had a $62.00 order, we only got half of it. Shorting us $35.00 dollars. They will not answer their phone. They shorted us 2 cravings boxes. Our volunteers at our church was looking forward to them.
We had a horrible experience with Taco Bell at 957 N Brukner Derby Kansas at about 9:45 pm on Thursday night June 30, 2022. We order 3 Fiesta Veggie Burritos because I do not eat meat and because we have love the Fiesta Burrito ingredients especially the sour cream, guacamole and tomatoes and beans. Superb!
We got our order and began to eat the burritos in the car while driving. We noticed there was no sour cream and a very scant serving of guacamole that you could hardly taste it. It was a disappoint compared to the 20 other Fiesta Veggie burritos we have eaten this past month.
Feeling disappointed with our order we call the store and Andrew Baudonin answered the phone. I began to explain our disappointment with the order. Then Andrew raised his voice and said, “Fiesta Veggie Burritos don’t come with sour cream. I explained to Andrew that every other FVB that we have order always came with sour cream. It was obvious that Andrew was not going to admit that he made a mistake and he had no interest in correcting his mistake.
I then hung up the phone and called the Taco Bell on Rock Road in Derby and asked if they could tell me the ingredients for FVB. They assured me that it comes with sour cream, guacamole and tomatoes. I thank herald then did a quick search on line for FVB ingredients. I learned that the FVB does in fact include sour cream.
I call Andrew Baudoin at the Taco Bell on Bruckner back. He said in a very loud, rude and angry voice, “Look ma’am come back and we’ll fix your burritos that way you want them.” I replied, ” I don’t want you to fix them the way I want them, I want to you to fix them according to Taco Bell’s recipe.
We headed back to the Taco Bell drive through on Bruckner. I explained to the cashier that the person who answered the phone said we could come back and they would make our burritos the way we wanted them. All we wanted was to get our order the way the recipe calls for it.
When we got to the window, Andrew Baudoin was there, and we explained that we would like to have our FVB as the recipe calls for it. We handed him what was left in the sack. He took it and then he said in an arrogant, I’ll show you voice, Taco Bell has the right to refuse any customer we choose to and we refuse to serve you. So get off this property right now because I am calling the cops.
We rounded the bend to the front of the parking lot and decided that we needed to call the police to have the incident documented.
Andrew Baudoin was unprofessional in his actions and had no desire to correct his mistake. He tried to us feel as if we did something wrong simply by asking that we get the food we ordered and paid for. He refused to do that.
I ask Mr. Baudoin what was his reason for refusing us services. He said didn’t have to have a reason, it was his right. And if we didn’t get off the property he was going to call the cops. This was extremely irrational behavior since all we wanted was him to fix our order. And as the said, he refused to do that.
Please help me understand, is this truly how Taco Bell should be represented by its employees? Should customers be yelled at because they wish to receive the food they ordered?
Further more we asked the cops to see if Andrew would give us back our sack of food that he took and that we paid for. Andrew refused to give us the food we paid for and he told the cops to tell us, “Get off of the property and don’t ever come back or we would be arrested.” Andrew did give us coupons for Tacos. I don’t eat meat so that is not helpful. We only wanted to get what we paid for and ordered. This all started because Andrew Baudoin refused to put sour cream on our Fiesta Veggie Burritos and or to make our order right. How sad.
Please tell me that Taco Bell doesn’t really support this type of irrational behavior from their employees? Could we please have a refund for our 3 Fiesta Veggie Burritos?
Thank you.
Extremely RUDE Manager at Taco Bell Store at 11699 SE 82nd Ave, Portland, OR 97266. He babbled something as he walked past the Counter while I was standing there? Then very rudely told me to use the Kiosk, I told him that I’ve tried and don’t know the process when paying cash and/or requesting Steak. He once again told me he was Training everyone and it would take him over 30 minutes before helping, taking my order. There was a few people standing in line with me. This store has been closed a lot, never know when it’s open along with any of the other Taco Bell’s in this whole entire area. I refuse to spend any of my money at this store and also letting other know, social media. Close Taco Bell’s if you can’t get it together like other Fast Food places!
The order was completely messed up. Waited 45 minutes for them to make it. All employees were messing around and smoking. Super unprofessional. Will never come back to this location.
Sandusky ohio perkins ave location keeps saying they can only take cash orders for there drive through. Been weeks
This Taco Bell is the worst no supervisor or manager this the address 6910 10th st Greeley Colorado customer service is bad had to wait 30 min plus
Ordered extra meat on order got what is normally regular and lettuce was starting to go bad that could taste and visually see when opened it from 47th store. Called just to be told person made order and added the correct amount so nothing could do about it. They just had inspection on proportion size because of over uses and lettuce was fine wasn’t past expiration date. Shouldn’t matter if not past expiration date or not if you can see and smell it’s going bad it shouldnt be used
To whom it may concern. I’ve been to you’re Lawton taco bell on Cache Rd multiple times in the last two weeks. Every time I’ve gone, they’ve forgotten some type of food item. I’ve tried to get ahold of them ever time but their phone just happens to be inoperable. I work 5 days a week and usually don’t have time to drive all the way back to the store. Please get back to me. This is unacceptable.
My son with autism loves bean burritos with extra red sauce. We frequent there at least 5 times a week. I wondered if there’s ever been any thought to selling the red sauce in grocery stores like the taco sauces are? My son loves that sauce and sometimes they don’t get enough sauce on them at the restaurant. Thank you for listening! 😊
We need a coffee maker at the taco bell in connersville Indiana. I come here everyday then have to stop elsewhere for coffee when it should definitely be available with my morning breakfast everyday! THANK YOU SO MUCH FROM YOUR VERY LOYAL CUSTOMER!!! HAVE A GREAT DAY!!!
Why are employees working with COVID-19 here’s talk about regional manager making the work sick is what was over heard in Kewanee Illinois
At 5:30 pm my husband went to one of your stores located 11525 on Maumelle boulevard went inside to order. Five workers there he said two of them were outside on a smoke break and was told by one of the employees lobby is closed. They were not busy at that time but denied service to my husband after he’s been in this hot weather all day all he wanted was to sit in a cool place eat a bite and leave. Needless to say this has happened multiple times and we won’t be back
I have a question I would like to know why people are still working at the taco bell in peru il that a person has just got coved this week. And there might be 4 more. But they have to work . There head boss Jen won’t let them leave if they get sick. I over heard what this woman had said that there not closing the store down. They closed it last time when I drove by because someone in the store had covid. Then they closed early too. Just curious as to why the owner isn’t going to do this. The manager did last time. Thank you
Was told by Corpus Christi TB employee that Mexican pizza will not be available until August and it will be available for a limited time only. LIARS!
Yes….I’m Not a Happy Camper …..yesterday I went to Rochelle il. Location …Boom Out. Of the Mexican pizza ….Today I show up in Rockford il. 11th Street location And Guess what they have plenty of Mexican Pizza but Sorry Were only accepting cash at the Moment This is Total BS…you guys need to get you Stuff together out in this area food is often cold and sometimes just looks Thrown together…. Tell me if they’re only accepting cash even if it’s just for 2-5 Hours out of the Day what Does that Do for your Buisness and When out a a product when you knew Item was going to be a Huge Return Success Man Cmon as a Person who has worked in the Industry from fast Food to Commercial to Fine dining for 23 years this is Just unacceptable Sombody Needs to get A Butt Chewing…….Very Upset..Darryl L Love Jr. PS . The Sad Part is we Keep going Back hoping for a better Experience
Taco Bell in Villa Park Illinois is literally the worst Taco Bell ever every time I go there something happens. I wish I could show you a picture of my quesadilla right now burnt to a crisp. I waited like 15 minutes in the drive-through and I was the only person. By far the worst Taco Bell there is
My name is Betty Love. I had an horrendous experience at a Taco Bell in Midwest City, Oklahoma. For my money I not only got cold, hard and in my opinion inedible food but s rude unprofessional manager. When I called to complain about my order and ask for some kind of recompense, not only was he rude but managed in a short time to be rude but managed to throw in some vulgar language to match the unpalatable food I paid over $26 for to boot. I’m over Taco Bell not only did I go hungry that night but I got a belly full of my treatment at the hands of your employee.
Advance, nc location- no answer when calling back to complain. Ordered fiesta potatoes and they were hard as a rock, drenched in cheese and sour cream as if it would soften the day old potatoes. This is no the first time this location has served old product. I’ll drive further to the clemmons location from now on. Nothing has ever been fresh from this location.
I was an employee at 17502 17th St, Tustin, CA 92780
This is in regards to bad management. Katherine Llancari treats employees bad, she yells at them and gives them write ups over hearsay. If cashiers are moving “slow” she will literally give them an elbow shove and push them out of the way and take over. She makes the cashiers clean the bathrooms with vomit or feces on the walls and ceilings with no protection. Makes them stay over their scheduled hours with no valid reasons.
Katherine Llancari is the manager at the Tustin location on 17th St in Tustin. Please provide employees with their work schedules on time. Stop changing schedules on a daily basis! We got lives outside of work too! Stop employing people with no work permits and pay them under the table. That’s against the law. Don’t have employees clock you in and out while you go get drinks at Starbucks or while you are getting your son from school. She shows favoritism to Hispanics. She hired a Caucasian high school girl and all the Hispanic women there were very unfriendly to her including management.
On Sunday May 29th I went to Taco Bell in Farragut Tennessee. It was 645 when we approach the window and we were told they were closed. Online it said they closed at seven and the people in front of us were given food. I asked to speak with a manager and someone claiming to be the manager came to me and basically shut me down close the window and waved bye I asked for corporate number and the young lady come out and said she was going to call the cops on me. She called the cops So I waited there. While on the phone with the cops she called me a racist. I have all of this on video. I called to complain and have never gotten a response back from the owner district manager or anyone. My girlfriend and two kids were in the car. The lady that called the cops said that I was hostile which I was not like I said I have the Incident on video. I would like to speak to someone about this please
Taco bell in prineville, oregon lobby is never open for storage of staff and always got excuse of being closed and prineville oregon customers are tired of the business not following their posted hours.
Where is your Mexican Pizza????
Sold out,!!!!
I just returned home with a drive they order and the entire order is wrong. It’s was almost $15 in food.
When I got in line there was no sign indicating that it was cash only and the machines where down I was trapped in line until I made it too the window I need conversation for this and fix your machine because I dont carry cash
My son works for taco bell in Alamogordo new Mexico on white sands Blvd. I was informed today that the store has 3 positive cases of covid and this store has not closed down for sanitizing. My son is just throwing up no other symptoms and they are refusing to allow him to come back to work for 5 days which I am ok with. What I am not ok with is that the store is still open and has not closed to sanitize which risks everyone in our community.
on 6/5/22 at 12:49:09 pm i ordered on your app for driverthru service. this was after going inside for assistance on an offer on my app. the manager stated they were KFC (also taco bell) and didn’t know anything about the app. poor customer service when a manager does’t understand a companies apps. I left and was able to figure it out and when i got my food i asked the server for my receipt. she states it was in the bag. upon returning home to eat my receipt was just a cop of the order (#920138) and not an actual receipt. it appears this store may need some additional training.
I would love to enjoy eating inside with my family but for sum reason the abbeville Louisiana it’s closed to inside guest. I know multiple complaints have Been said on social media by multiple people but nothing has been done..why and what I has been said is that so the inside doesn’t have to be cleaned
Taco Bell in Washington court house , Ohio doesn’t open on time. An hour late opening up. Managers blames it on employees but it’s more likely the managers is too lazy to help do anything. Won’t be going there anymore and I live in that town. I’ll take my business to McDonald’s for now on until they can get their stuff straight
I went to the taco bell in sherman Texas they thought all my food in a bag and talking x they would not remake my food very upset how we got treated
I ordered 2 five layer burritos with no nacho cheese and no sour cream at the Clinton, Iowa location and the manager on duty about 5pm argued with me that they were ordered only no sour cream but the receipt says no sour cream and no nacho cheese. And I have been trying to call to tell the manager that the receipt says both and now they will not answer their phone at all. Because of the attitude and behavior of the employees and management I will never be back again.
So disappointing!! We were at 7224 W 191st, tinley park, Il restaurant. We opted to order inside. Nobody was up front, but we were seen by several employees and were never even acknowledged. We were the only customers inside at the time and after waiting without acknowledgment for 5 minutes, we walked out. When they saw we were walking out, an employee finally went to the counter and asked for our order. By then we were at the exit door and totally upset. There are so many fast food options and it’s now a shame that our family will no longer be visiting taco bell.
Is there a reason your employee keeps saying there temporary closed and they are sitting outside and are they still being payed. When I got there it was not even midnight
The dragqueen shows are appalling and we will no longer support taco bell.
Hello hi my name is Melissa Temple I work at the Taco Bell in Stockton California on East Hammer Lane I have been dealing with a couple of issues I’ve only been with the company for 2 months I was hired by our former store manager that resigned because of customers but in her face and try to attack her while she was on clock after reporting the incident she was told by her general manager that that stuff happens so her husband asked her to resign also our store now has no store manager we have no assistant manager we have a new general manager and we have a morning opener that is acting as the store manager at this time she was not asked by the new gm to be so she took this action upon herself and so far she was giving order to be able to make our schedules only she has cut a lot of people’s hours she has told me and a couple other employees that we are only able to work 30 hours a week that there is no possibility to go from part-time availability to full-time availability there are five closers for one night shift and only two out of the five closures really work the rest of them just talk or hang out outside and come back and forth from the store or tell customers we are closed our systems are down so they don’t have to take orders our company is losing a lot of money at this location because of this inconvenience not to mention the employees that are working hard like me and others that are getting their hours cut for unfair reasons there’s also a bunch of minor children that are working 9 hour shifts plus overtime and I’m being told the reason for that is because they have seniority over me and I know what the law is no minor is able to work that much unless they are a emancipated minor and we only have one of those working for our location someone should really look into this situation because our old general manager also is no longer with this because he decided to ask to be demoted and it doesn’t seem like he informed the new general manager of anything that has been going on in the store and it was a number of issues like minors working 9hours overtime when he was the gm also. I would just like some order to be brought to the situation there is no need to contact me I’m not sure if anybody can help but our company is losing money behind these issues at our location. And I’ve also asked for the new general managers phone number or contact number for her so I can inform her of what’s been going on and I’ve only been given her name and that is Vivian
I hope you can help. Everytime I go to my local Taco Bell the food isn’t at quality. For example tonight May 30, 22 I ordered a chicken burrito that was 2$ I asked for extra chicken and payed for it. When I got home to eat it there was hardly any chicken. I got 3 pieces. I counted them. This Taco Bell is always slacking is there anything you can do about it?
I hope you can help. Everytime I go to my local Taco Bell the food isn’t at quality. For example tonight May 30, 22 I ordered a chicken burrito that was 2$ I asked for extra chicken and payed for it. When I got home to eat it there was hardly any chicken. I got 3 pieces. I counted them. This Taco Bell is always slacking is there anything you can do about it?
I really need to speak to someone about the job I had at taco bell when I WAS working at. Please give me a call at 409-293-xxxx.
I have enjoyed Taco Bell products for years, but I was very disturbed to see Taco Bell taking sides on matters involving the welfare of children (specifically its sponsorship of Drag Queen shows) and having nothing to do with selling tacos. I will be avoiding all Taco Bell products from now on and so will members of my family. Your marketing people know that for every person like myself who takes the trouble to communicate with you, there are hundreds who feel the same way and will take the same actions but not bother to tell you.
The taco bell on William St cape Girardeau need a lot of help I’ve wait in line today for a good 20 min and nobody was in drive through customer service needs help attitude problems with the window all the time please help them
Went to TCo Bell 021178 5/26/22 drive thru, waited 20 minutes in line, complained it took so long, no apology or acknowledgment whatsoever. Get home, Mexican Pizza only had beans & cheese, nothing else. Order cinnamon twists, didn’t get them. Tried caring location, rings once and someone hangs up.
I ordered Taco Bell Grande with no special instructions. I get home, open the container. The food is cold plus There was an overwhelming amount of refried beans throughout with maybe a teaspoon of beef. It was horrible. I closed the container and threw it away. Not to mentioned it took practically 40 minutes from the time I got in the drive through line to getting my food.
I visited the town and country location about 45 mins ago , there were 3 or4 workers sitting outside the restaurant smoking and they said the store was closed , it looked really bad to to be out there like that
Taco bell Olivia Way fishers Indiana been in drive thru 48 min now they haven’t taken not one order saidd they need a timeout for couple min an hr later still nothing this is absolutely ridiculous this store at night dies whatever they want night and day from day shift but this is absolutely insane and the blonde on drive thru night is always so flipping rude if she doesn’t like her job then find a job u do like i do not think i will be returning ro this location 14 cars drove off this is every nite occurrence ridiculous
The Mexican pizza is back but it’s sold out. Looks like the inventory isn’t meeting the demand. I was told by the cashier that people are buying up to 8 in one orders Maybe there should be a limit to each order so that other people can get an opportunity to get One. I have yet to get one so I’m super disappointed.. This Taco Bell is located at the corner of magnolia and colfax in north Hollywood ca
Your Kapa’a franchise is dilapidated and understaffed on Kaua’i. The employees and customers deserve better and more sanitary working conditions. Higher wages would probably help retain employees and match the high cost of living here in Hawaii. The restaurant is in great need of repair. There’s no public restroom and the doors drive thru n soda fountain are all broken. I’m likely to never go back nor do I usually leave reviews but felt it needed to be brought to someone’s attention.
Hello, I just wanted to tell you that my husband works late, he gets off at 1o’clock in the morning in Jackson Ohio. Friday night he decided to go to Taco Bell on 1021 Main Street Jackson Ohio 45640. to get a late dinner for the both of us. By which now it is Saturday in the morning hours. Anyway, the order was all wrong. (His drink was right}. But, when he got home he noticed he did not get everything he ordered. He ask the boy to put the bill of sales in the bag and he did not do it. My husband paid $33.94 for the meal. It was supposed to be all supreme. Well there was NO meat on some of our burritos we got the 6 half soft, 6 crunchy. No cheese, no tomatoes. My husband did not get his Soft Taco Supreme he order for himself. We did not get any sour cream at all on anything. So, to make a long story short. I called and talked to the night manager the next night. He was nice and seemed to want to work with me. I explained it all to him. He said if we came in the next day that it would be remade and done right. We went in on Sunday and no one wanted to help us, they all but called us liars about not getting our bill of sales. And they did not even try to make the order right, they said they would have to talk to the night manager and they didn’t even try to get a hold of him. So, I thought I would just tell you about it. I would not have come this far with it. But when they decided to call me and my husband liars I think it is going to far. We have NO reason to lie about our food. I feel they didn’t want to make things right. My husband paid with a credit card so it should of been easy for them to find with it being around 1 in the morning. We love Taco Bell food. But we will NOT be going back to that location because of the way we were treated. Our order was: 12 pack of Tacos 6 soft 6 crunchy all Supreme, Number 6 all Supreme from the menu 2 Chalupa’s, Soft Taco Supreme, Large Dr. Pepper, Crunchy wrap supreme. All we wanted to do was enjoy a nice meal together and it was not completed correctly and it didn’t have meat on it and just a pinch of lettuce that was it. I gave them my phone number and they never called me back. I wish I had taken a picture of it to show them. I will remember to the next time if it ever happens again. For the price my husband paid on the meal it should have been delicious. Thank you for your time.
Karen Bledsoe
xxxx Union Ridge Road
Albany, Ohio 45710
Hello, I just wanted to tell you that my husband works late, he gets off at 1o’clock in the morning in Jackson Ohio. Friday night he decided to go to Taco Bell to get a late dinner for the both of us. By which now it is Saturday in the morning hours. Anyway, the order was all wrong. (His drink was right}. But, when he got home he noticed he did not get everything he ordered. He ask the boy to put the bill of sales in the bag and he did not do it. My husband paid $33.94 for the meal. It was supposed to be all supreme. Well there was NO meat on some of our burritos we got the 6 half soft, 6 crunchy. No cheese, no tomatoes. My husband did not get his Soft Taco Supreme he order for himself. We did not get any sour cream at all on anything. So, to make a long story short. I called and talked to the night manager the next night. He was nice and seemed to want to work with me. I explained it all to him. He said if we came in the next day that it would be remade and done right. We went in on Sunday and no one wanted to help us, they all but called us liars about not getting our bill of sales. And they did not even try to make the order right, they said they would have to talk to the night manager and they didn’t even try to get a hold of him. So, I thought I would just tell you about it. I would not have come this far with it. But when they decided to call me and my husband liars I think it is going to far. We have NO reason to lie about our food. I feel they didn’t want to make things right. My husband paid with a credit card so it should of been easy for them to find with it being around 1 in the morning. We love Taco Bell food. But we will NOT be going back to that location because of the way we were treated. Our order was: 12 pack of Tacos 6 soft 6 crunchy all Supreme, Number 6 all Supreme from the menu 2 Chalupa’s, Soft Taco Supreme, Large Dr. Pepper, Crunchy wrap supreme. All we wanted to do was enjoy a nice meal together and it was not completed correctly and it didn’t have meat on it and just a pinch of lettuce that was it. I gave them my phone number and they never called me back. I wish I had taken a picture of it to show them. I will remember to the next time if it ever happens again. For the price my husband paid on the meal it should have been delicious. Thank you for your time.
Karen Bledsoe
3xxxx Union Ridge Road
Albany, Ohio 45710
I’m first job was taco bell 1987.i tried to work at a store in Phoenix owned by van luhn, I was disgusting filthy,It was the worst store I ever worked at, I was embarrassed for taco bell, I’ve managed a few stored and these franchise owners are really giving tacobell a bad name. I thought you should know, I wish there was a corporate owned store in Phoenix, these stores the staff is rude,dirty,not groomed,I’m surprised the health dept has not flagged them 7th and bell phx az
I have a special gene that doesn’t allow me to be compatable with the system everyone is on .It’s the hae or hea gene. That’s why I can’t understand most of th time and mk ultra.
I asked for tacos with cheese and lettuce they only gave me cheese and when I called back the manager Jasmine got rude and told me she didn’t give a damn and yes I did cuss at her that is not a way to treat a customer this is in Charleston you need to get a new management of the Charleston one or fire the one that you got
Been in line for 2 hours!!!!!!
Please bring back the Enchrito!
I have never been treated so badly Profanity and a manager hangs up they shorted me a drink and part of my order
I’m sorry to hear about how you are now honoring the perverse drag king and queen movement I will no longer be able to support your store and will be letting my friends know about this company decision. Sorry to leave I’ve really enjoyed your food
I went to Taco Bell like 7:30 evening at the lake Mead in Hollywood Las Vegas when I come in a guy yell at me from the kitchen they told me we are super busy it will be 30 minutes it was not very happy and they ignoring me I just want to let you know they don’t need to be that rude to the guest
My name is John Edwards a place to online order for over $40 the store that it was placed at will not honor the order and refuse to give me my money back also refused to give me corporate office number
GM on Friday the 20th of 2022 I went to eat with my duaghter as I ordered at 2:03 pm still at 2:33 pm no food was handed to me when I received my meal I was missing a Mexican pizza and 2 tacos when told her about the order she demanded the bag with the otherfood and said she had made it and when I give her the bag she then continued talking back when other customers told her she should give refund and meal since it was her fault for taking so long she then started talking back to customers being rude to few of them very disappointed never had some one like her be a manage and act that way
The people in Cleveland Mississippi office is so rude bad attitude the food is cold.
The Taco Bell in O”Fallon,IL on Hwy. 50 is horrible. My family ordered online and our orders were all wrong. This is not the first time that this has happened. I actually went to the store after midnight, because just took over 1 hour to get our food. The food arrived with stale bread and everything on it that I am allergic to. I went to the store one staff member let me in…Manager was not happy. She came to the front dirty shirt and the floor and counters were fifty. I then saw why our food was a mess and nasty. This was late night and the lobby was closed, but it still does not have to look like a pig sti…
The food was horrible, the late night manager/supervisor has no clue, was very nonchalant and no apology was given.
I am also going to contact the health department and the better business bureau.
Went to this location March 6 around
10:30 PM after the movies, I ordered a
chicken burrito when I got home, I had
two tacos in the bag. I called the
manager on duty to let them know I
would be coming up there tomorrow
with a product because I was not going
back that evening. I went back to the
location on March 7 around 11 A.m. in
the morning with the two tacos in the
bag untouched, I provided the receipt
($5.45) and asked for my money back,
they refuse to give me my money back.
Dissatisfied with the customer service at
the restaurant level, I called Taco Bell
company hotline to complain and have
not heard back from them since! I guess I
won’t be going back to Taco Bell again
Terrible customer service from the
management of the franchisee and the corporate office 925-470-xxxx
Visit taco Bell may 18 survey number 8415102614580518 Time was 6:56 Total for order was $32.26. When putting order in the machine ask one of girls for help. Her response was “Well you’re going to have to give me a few minutes” This to me very unprofessional and uncalled for. Did not appreciate the way she spoke to us I realize $32 is not much to them but it is to us. Our order was wrong and would not take it back because of the way we were spoke to
Waited years for pizza to come back and was going to placer a order for 6 & Edgewater Md had none Very bad run store.
I honestly wish to remain anonymous because I feel like if I say something I’m gonna get fired but I work at the Taco Bell on 1000 Spring St. in Belton Texas and I am treated horribly there my Manager does not care about her employees I had a coworker album me and my side and it hurt the whole night my manager will literally put a schedule on my days off and expect me to already know she’s changing the schedule daily and last time I checked you were supposed to do that I just get treated horribly and it’s ending I’m not to be a safe environment for me and no matter how many people I tell nothing gets done and it’s gotten to the point where I feel like I have to come to corporate and let them know what’s going on
Hi my name is Gloria Mendoza just to let y’all know I pick up Taco Bell for my husband and I and never again I have a picture of the taco I got
My husband and I went through the drive through in hohenwsld , Tennessee and ordered three burrito supremes and two chicken quesadillas and when we got home to eat our food we had three some kinda of chicken wraps which we would never order. I tried calling the store and a lady answered and then all I could hear was a fax machine screeching in my ear not once but three times and we spent $30.00 for nothing and I work very hard for my money and I really don’t like just giving it away. I do hope I get some kind of response
Why can’t kitchen employees have AC ?
Nothing worse than having your food prepared by a hot sweaty employee!
I own 2 business in Aberdeen Ms I came to your Amory Ms location and ordered 10 beefy melts, 3 power bowls, and Baja freezes, my cashiers name was Davonyae and she was extremely rude she asked if we were sure we wanted that much food when I told her yes she got so tickled it took her 20 minutes to take the order. I’ve called the store to make my complaint but they won’t answer the phone.
My son, who is an employee at our local Taco Bell, has been being bullied and was threatened last night by one of his managers. I NEED to speak to someone regarding this asap, or I will have no option than to handle this via the local police department. 864-923-xxxx
The Taco Bell at 3821 N. duke St Durham, NC 27704 needs to either be shut down or taken over by new management. We were there this evening (7:10pm) to pick up an online order. I followed the directions on the website, went to the drive-through window, sat there 10 full min w/ no response. Drove around to the window, sat there another 10 min w/ No response. Drove around to front door, 2 workers standing at the door waiting to be let in (door locked). I opened my car door to get out and one of them, very rudely, yelled “ lobby ain’t open“. I said “I went through the drive-through and it’s not open either.“ Very hatefully she yelled “ I told you we ain’t open yet!!!”. At that point, a car into the parking lot, into the first space, reeking of marijuana and a woman whom I assume is the manager jumped out of the car & yells for the 2 girls to “COME ON!!!” At this point it was 7:28 PM. We had to get back in the drive-through line, which was long, to wait for our food. The order was incorrect, the freezy cup was about 3/4 full. I am 68 years old and have been eating at Taco Bell since I was a teenager but if this is what type of service, food quality, and attitude from here, We were not patronize all again. I wasted almost $20. Please make corrections to the store or save Taco Bell’s great name by shutting this one down. I intend to write Miss Julie Messina, Liz Williams, Mark King, Frank Tucker, and Liz Matthews directly about this Taco Bell. The managers at the store are destroying Taco Bell‘s great name.
I went to Taco bell at 1807 beltline drive in Decatur alabama at 1pm on 5/17/2022. I had a door dash order. I went in, I told them I had an order, and they stared at me with ugly looks on their faces. I waited in there for 15 minutes and told them again, they just stared at me still with nasty looks on their faces. I left, went to the drive thru, and they had a nasty attitude, saying I needed to come inside for door dash. How? How do I come inside for it when I was already in there and waited way too long? They think they deserve 15 an hour with a penny worth for an attitude. They told me I can cancel the dash because they were not going to give it to me through the window. Worst people ever.
I use to work at taco bell in Bismarck, ND. I walked out today of being there 4 days. I have had very little/ half assed training. Store was low staff and manager was cussing me out in front of customers that were at the front counter. The manager’s name is Robert. I have never been so disrespected in my life. What would department of labor and veteran Affairs say about this? I will be calling both today and will be filling a complaint with both departments
You store at:
265 East street rd Feasterville Pa 19053
From the hours of 11pm-12am the drive through is never open.
Either lights are on says it’s open and I go thru drive thru and no one answers and I drive off. You are loosing business during these hours.
There only two fast food places on street road after 11pm. Taco Bell and McDonald’s. And if you want wawa.
They should be open til 12am. So I don’t know why they never answer or they turn the dining room lights off. One night a girl came on the intercom and said your closed. One day they even had the window shade down at the drive thru.
This will never be fixed. I don’t know what the problem is. You had one really good worker there named Donald I think what happened to him?
Taco bell on Main blvd in Lake City FL was not open yet again at 737 am on Sunday 5/15/22. Went to get breakfast before my daughter’s softball game because we don’t do MCDONALD’S and yet again not open on time. This makes the 8th time they have not been open when supposed to.
My husband and I were in line for 25+ minutes and the Taco Bell was slow in Alexandria, KY. They waited until we were the next car in line and told the truck in front of us that he was the last one they were taking orders from and apologized for his weight. So, they knew there was an issue about the weight time and they should’ve knows we were in line still. It was 1:03 a.m. and they turned their lights to the drive thru out and didn’t wait on us, after we had sat there so long. I heard them say they were out of chicken also. Pretty sad
Just want you to know that I will never eat at a Taco Bell again as long as you’re pushing this ridiculous drag queen garbage on us. I feel bad for your franchisees, but I will not support you polluting our culture with this filth. I hope you did your market research and that all the drag queens patronizing your establishment will make up for all the “normies” that will no longer eat there. P.S. The phrase in English is “email & website fields are optional”. There is no such word as “optionable” in English.
Placed mobile order never able to pick up due to power going out at local store.
I drove all the way across town to Taco Bell and they’re going to tell me they won’t take my cash even though it’s exact change
I just want to know why are yalls freezes so yummy… better than Sonics slushies. And I don’t know what made yall take away mexican pizzas in the first place but I love yall even more for bringing it back… 05.19.2022!
Why does Taco Bell advertise the $5 box and our store never has it. I’m done with Taco Bell. Your Burkburnett Tx store is one of the worst stores you have.
At the Sterling Taco Bell going the drive up and coming out there are two big holes one is so deep you drag bottom the manager doesn’t seem to care I will not tear up my car to go there any more
This is Scotty Wayne Street I haven’t received my paycheck yet I wonder if you can let me know what the account number is that I put on it for direct deposit for the bank
I was eating at the taco bell in edmond off of covell & kelly when i seen the manger and some of yhe employes outside smoking weed in front of the store no wonder they never get anything right at that location everyone in the store is HIGH!!! i will never bring my childern here again and will be seeking futher action trully tastless and trashy for minors to be doing drugs in The open with the mangers what kind of bussiness is this!!!! Kelly and covell in edmond ok 73127
How is it ok for taco bell to deny someone and a child food because they don’t have a vehicle. How do you expect somebody to get food when not everybody has the money to have a vehicle so when lobby is closed people with no vehicle ( poor people ) can’t get no food. To me that’s a form of discrimination he discriminating people that can’t against people that can’t afford for vehicles you won’t serve them food. So even though I have the money for the food and always make it a simple easy order we can’t. That’s messed up that just because me and my 20 month old daughter are homeless and don’t have a vehicle we can’t get food from taco bell which is the only place around that’s open
I’m pretty sure that is a form of discrimination against the poor.
I WENT TO TACO BELL HERE IN TUPELO MISSISSIPPI. I WENT TO THA ONE ON SOUTH GLOSTER. AND ORDER A STEAK BOWL AND THA RICE WASN’T DONE. AND I TRY CALLING THEM BUT THEY PHONE NUMBER IS NO LONGER IN SERVICE. HOW CAN I GET HELP FROM YOU AND THA TACO BELLTHAT I WENT TO ON SOUTH GLOSTER. PLEASE FEEL FREE TO CALL ME AT 662 321 xxxx THANK YOU
Your Neptune has no staff there is only one person working calling heath department one person cant keep food sanitized
If it is true taco bell will promote drag shows , I will never go back and i will spread the word as much as humanly possible .SICK , PERVERTED , IMMORALAND HELL BOUND
Never to use your company again. DRAG QUEEN’S , really. Company actions like this are going to suffer as we the people that have lost our minds take our business else where. Congrats hope the drag queens can make up for lost business.
Hi my name is Vicki Hamilton and I am from Anderson Indiana my address is 4334 Wild Turkey Dr., Anderson, IN apartment A 46013 And I stopped by Taco Bell in Pendleton Indiana and I asked for A steak power bowl and they gave me a chicken power bowl I didn’t notice it until I got home I tried calling and they didn’t answer the phone and they also put too much sour cream on top of it like they just pour the whole container on there was not satisfied
I was just hired at the taco bell on Wetmore in tucson AZ. Yesterday was my first day I did 4 hours of watching training videos. Well I got extremely sick last night throwing up and diarrhea I had to call in today because of it. The gm text me and fired me said because of probationary period which I completely understand my only issue with this Is I was never informed of this probationary period and after watching the training videos about how I needed to stay home if throwing up or diarrhea due to preventing food Bourne illnesses I did what I thought was right
My husband and I live in Stillwater Oklahoma. We don’t know who your manager is but they hung up on my husband. He called to talk to the manager about his order was not right. They put sour cream on his food. He is allergic to it. He told the person no sour cream and she put it no sour cream. When we got home and started eating our food he had sour cream on all of his. So he called to talk to the manager about it because this is not the first time this happened. I’m giving you my husband name and email.
To whom in charge,
I’m sure your all busy and there’s a pile of other complaints but wanted to make one last attempt to let you all know. I had an online order I believe back in March around the 20th not sure atm,anyways I had gone to our local bell on 4140 s Lipscomb in Springfield,Mo. Was raining and arrived to the lobby locked and thought thats xty,have an online order and now faced to wait in line at drive through. So,after a 45min wait,got to intercom,made my presence known,and then waited another 10min. At that time heard funny cat sounds through the intercom,your employees were having a grand time on the customers dime. Ya kno I get when ya have down time ya screw around but at this peticular moment. I’ve sent 4 email complaints in about this event to no avail have I been reached out to or an attempt to be notified. That instance was bad enough but to not even hear from corporate on this after this 5th time would be a kick in the. Really hope someone gets there x together and attempts to salvage this customer as I’m done. Very displeased with TB. Thank you Mark A Ely
xxxx S Broadway Ave
Springfield,Mo 65807
Ph 417-693-xxxx
Mi pedido era 4 chalupa de carne estek y me dieron pollo siendo el único carro en la fila que fue eso uno pide y van a dar lo que ellos quieran quiero mi dinero o mi horden que pedi
I absolutely love taco bell. Buttttt y’all need to switch up do different things. I have a idea, not sure you are interested. But why not try a either hard taco or soft taco or both with also the liquid nacho cheese plus the shredded. It adds a little something more to the tacos. 😋😋😋 Plus it’s super tasty. I always order a extra cup cheese to add to my 3 tacos. Honestly it makes it amazing. I have told everyone I know about this and I know now that several people do same as me now. Would be a good marketing aspect as well. Everyone loves cheese
Am I intilted to fmnla
Taco bell on Albemarle rd made me wait 20 min then said they were closed at 5:30pm
I have a complaint. I visited the lake city Taco Bell on us hwy 90. Fist the male manager refused to take my order at the register and told me I had to use the kiosk. Also everyone was on their cell phones not making my order and the manager was walking around on his phone. The floor was dirt people were sitting in the office and they were playing music very loud with a lot of cussing. This was may 2nd around 5:30pm.
I would like to have a return phone call concerning my visit at the Ironton Ohio Taco Bell. 740-479-8170
I ordered Taco Bell online. Went to pick it up in the drive-thru and waiting 45 mins in line. I still hadn’t gotten to the speaker so I went inside. They told me it would be an hour before I got my food because they were short staffed. I asked for a refund and I was told I couldn’t get one unless I emailed Taco Bell.
I just got told at the drive through at 5:00pm that they were currently not taking orders because they were waiting on the night shift so I left and patronize another business across the street, this is not the first time I’ve had problems at the store on oconee connector Athens,Georgia last week I ordered nachos grande the person said they no longer shad it on the menu and I said that’s funny it says it out here on your menu he said pull forward and he told me the total and asked for my payment and started snickering.,it’s quite apparent they have a problem with older white patrons , I’ll never stop there again!!!!i pulled around and parked and watched them serve the black patrons no hassle at all ,it’s either ignorance or racism or both management is terrible
Bad Taco it wasnt hot the leccutte was no good
Food was filled with bean ground beef and topped with cheese to cover for it to be fixed and was told No managers was not visibly inactive to help this young lady
I just left your Sheboygan Wisconsin location and I ordered two of the grilled chipotle ranch burritos the menu board said $2 each but she charged me $2.50 and said they raised the price but the menu board still says $2 and I was charged $2.50 she said we don’t have anybody to come through and fix this right now so how can you then still charge me $2.50 when the posted price is $2 maybe I should contact weights and measures first Sheboygan county and see what they have to say of the matter
The manager at Talladega Alabama was very rude to me and refused to give us a receipt we sat there for 20 minutes waiting on her to come out. May 2 2022. 11am a.m
I need to file a hostile work environment complaint against the Taco Bell that my teenage daughter works at and the the information to do so.
Got food positing from the taco bell on South Warrington Dr in Pensacola fl,Florida, contacting them and nothing, we have all been puking our guys out and severe pain to the kidney area,someone need to contact us back at 850 465 xxxx
Please bring back the Mexican pizza in Columbus Ohio and black olives
I’ve been in the restaurant and hospitality business for over 30 years. My husband and I moved into a town by the name of Bolivia, NC last September. We are about 10 miles outside of Shallotte, NC where there is a Taco Bell. We were excited to know there was one so close because we like Taco Bell and would be regular customers. Would have been I should say.
We get that COVID shut everything down and the “rules” changed, but this outlet is a joke. To use the excuse they can’t get employees – if that’s what they’re saying – is also a joke. They don’t even make an attempt. We have tried a number of times over the last few months to go there. Each time was met with – a locked front door with no sign indicating why they aren’t open. That was probably at least 10 – 15 times. It became a running joke – “let’s go see if Taco Bell wants to serve people today.” The answer was almost always “no”. And we went somewhere else.
We go into Shallotte about twice a week so we have plenty of opportunities to go to TB if we wanted to. Most times we just pass right on by because we know it’s just a drive through at this point. Our desire is to dine eat and enjoy our meal instead of negotiating it in the car.
But one time, by shock, the store was open. We went in and the staff was so rude – pointing to the self-order monitors and saying “we don’t take orders up here. You need to do it on the monitor”. So of course, we just shook our heads in amazement that this was allowed to happen, but that was our choice to stay and not walk out. So we ordered and it was delivered and we ate. While we were there no less than a half dozen other customers came in and were told the same thing. Once older lady didn’t even know how to do the monitor so fortunately one of the other customers helped her. I felt so sorry for everyone, including us, at the way we were being treated by this staff.
Today was the final straw. We’re at the end of April, restrictions have been lifted for a while in NC and the employees are STILL locking the doors and forcing customers to use the drive through. Again, no sign indicating why it’s not open for dine in. And obviously, this is all OK with the manager. It’s clear they do not want to help people, let alone serve people. It’s clear they would have to clean tables or sweep the floors or empty trash or clean restrooms if they let people in. They can run the store with far less people if they just force customers to use the drive through. It’s a joke. Chick-fil-A is less than a half mile away and they have been wide open for months. Every other restaurant in Shallotte is wide open. Not Taco Bell. And we’ve gone by probably 10-15 times – to try to eat there. But no more.
There are just too many places to go who want our business. Who want to invite us into their restaurant to eat. Who are excited to be back up and running and welcoming customers. Laziness and complacency are the death nail for a restaurant when customers have so many choices.
So we won’t be going to this TB anymore. Maybe someone should look into the way they operate this restaurant if the direction for “drive through only” is not coming from the corporate office. If the direction is coming from the corporate office, maybe you should reconsider that direction.
Have a great day,
Cindy McPheeters
I need someone to contact me back ASAP I need some paperwork from y’all so they can continue my snaps my phone number is 225337xxxx
My sister and her veteran boyfriend and I went into the Martin Luther King Blvd store in Malvern Arkansas and bought a chesse burrito , bean and cheese burrito and a beefy melt burrito , and they gave us two beefy melts and a cheese burrito . They ended up fixing the order after the should have been bean and cheese burrito had to be brought before another customer trying to order . ALL the tables were dirty at 4:30;p.m. and an employee on her phone in the bathroom sitting on the toilet was saying to me when I entered to use the bathroom to go to the other restroom she was not through talking on her phone . The manager on this Friday night , April 22 , was not the regular manager . She helped with professionalism saying to all employees to take care of the customers .
I placed the order online and I forgot to items two times and I ask them can they run it out because it was a long line I had to go to work and they told me no I can get my ass in line this is the Taco Bell on Springfield Avenue people in the background were cussing. The girl at the drive-through was rude the Caucasian manager with a nose ring was getting smart rude and told me that he wasn’t bringing my food out and I believe that was the manager
The Toc Bell in Ripley Ms. dose not know how to fix Toco Bell food they need retrained
12 noon store wasn’t open for business, employees are very rude and disrespectful! I coach little league and the children love taco bell.the address is 2401 n.meridian st. Really wish you would get this store together thank you
I have been a customer at various Taco Bell restaurants for decades, ordering the Nacho Bell Grande combo. I do not have a particular location as I often travel. To be brief: On 4/22/2022 @ 12:40pm I proceeded to drive thru and ordered a Nacho Bell Grande combo, an extra taco, extra cheese, extra beef, no beans and mountain dew for drink. (Order# 450)
When pulled up to receive/pay for order, the cashier appeared to be in training as I observed another employee providing her instructions which I could not determine nature.
I was charged for individual items as opposed to the combo; purchased extra beef/cheese appear to not have been properly portioned to meal; the taco that comes with meal was not with order and the beef on NBG appear to be of a different texture than what I am accustomed to eating with this meal.
After observation of these issues, I personally appeared in restaurant and attempted to speak with a Caucasian male who appeared to be manager, later identified as so, but was told to wait. At this time, cashier asked if she could help me. I explained the problems. I asked if order could be properly registered as a combo. The black female cashier rolled her eyes, turned up lips, stated “that what was rung up” and refused to advise manager of issues for adequate resolution.
I exited restaurant and this when I learned of the beef, cheese, missing taco and other issue.
I returned in restaurant and requested a refund with same cashier who appeared even more agitated by this encounter. At this point, the Caucasian male described himself as upper Manager, finally intervened by asking “what is the problem”. I simply stated ” I am not satisfied with order”. Before I could explain, manager began justifying and detailing portion sizes. This location has employment and management issues to say the least. I’ve only had to return about three meals in my entire life of eating at fast-food restaurants. I am even considering never eating at Taco Bell nor KFC ever again.
I have a photo of the meal in question which can be provided to concerned party(ies) upon request.
I ordered my food to go. They gave me the wrong order . I didn’t receive any of my items I ordered. Can taco bell please replace the items I didn’t get? I ordered a 12 pack of tacos. 2 five layer buritoes. 2 grande nachos. 3 sides of potatoes with nacho cheese. 3 nacho fries. 2 orders of cinnadelights. And 2 large drinks . Thanks .
I was assaulted b 3 of your employees on 4/19/22 at the crestwood location. I have brusies on my face and body. I would like to proceed with legal action and need your assistance.
Bought dinner yesterday evening and ordered some extra items, started eating burrito today and it has plastic piece in it, I almost was about to feed this burrito to my toddler
I am eager to know if and when your naked chicken is coming back I would appreciate some heads up on that
Well once again my order was not good . Rice so hard in my bowl couldn’t eat and my fried potatoes was bricks . I call several times and no answer. I had to work so could run it back .
They say the mexician pizza is going to be put back on the menue
I dlike the beef mexi melt the bean burrito the bean tostada and the taco salad be put back on the menue
I found two very large pieces of plastic in my bean burrito
I can’t believe that you brought back the Mexican pizza before you brought back to enchirito it was the staple of Taco Bell please bring it back thank you your loyal customer love you my favorite restaurant
The Santa Fe Chalupa was my favorite! According to reddit, I’m not the only Santa Fe Chalupa lover. Will Taco Bell ever bring it back?
I was at Taco Bell on west broadway 2759. They put the meat only on half of it. Took it upto them and they did the same thing again. The order was incorrect in the beginning. They need to also work on their dress appearance as well.
Order was wrong! I paid 32.70! I had to ask for a bowl of rice that I paid for they cram everything on one bag. I different meal combos. I told them I don’t like all my food cramped in one bag. I told them that’s why I haven’t been to Taco Bell in a long time. I won’t be back.They need to tell customers they can’t produce a receipt because they was hit by lightning a week ago! That’s what insurance is for! Taco Bell need to do better. The girl at the window slammed it because I told her that wasn’t enough in the container. DON’T WASTE YOUR TIME AND MONEY
The manager cussed me out told me not to come back cause they forgot half my order. She needs fired. It’s the 5th time the forgot half my food and then when my husband called she threatened him with the cops. If she ain’t fired I won’t go back n we go their at least 2 times a week between that store and Marion we’re we own a mechanic shop. I’ve never had someone treat me like that and the customer behind me that I held doors for couldn’t believe what she daid
I need my W-2 From when I briefly worked for your company for taxes. Please get in touch with me as soon as possible
Ever time I come to Taco Bell’s in Magee Ms there system all ways down. A bunch of young peoples just sitting around
I went to taco bell in Diberville, Ms I order a hard taco Supreme with extra sour cream add onions no sour cream no tomatoes and no onions. I also order a pinto and cheese add onions, no onions, but I was charged for it and I am not happy at all I would have brought it back but I had to go to work
I made a complaint earliesabout the drv thru line going out the lot and down the street,to be told I couldn’t because their system was down so for a half hour I waited in line I I was treated rudely on top to come and share the experience with a neighbor to hear they do that often say the systems down he has it happen to him alot he said it depends on who’s working again this is the one on Nursery Road it’s pretty sad that your employees are so lazy just don’t want to work
It is 11:30 at nite ,they do nothing but Carry on at nites @ the at the nursery Road location and Maryland either Baltimore County or in Arundel County they actually tell customers that they have to wait 20 minutes to go park on the lot they have cars sitting in a lot tonight they’ve had a lime for the drive-through all the way out onto the main road and halfway down better get it together because you are setting in the middle of fast food near Hood you have a hard time keeping customers as it is
I went to your taco bell in Ferndale on Woodward. Rude employees. Asked for no jalapeno sauce on my food. It showed it on the receipt, and it was still put on the food. Had an allergic reaction while 36 weeks pregnant so had to be monitored over night to see if I needed an emergency C-section. Not fun. That’s just my half. My husband’s food wasn’t correct and my son’s tasted like soap. My husband tried to talk to last nights manager and she told him get out of her line and said he was being rude when he wasn’t but he did say the word at the end of it all. But apparently she thought he was the guy yelling at the monitor before he pulled up when they were two separate men.
I had arrived at taco bell last night a couple mins after 9 pm as I had looked online on the direct website and it said they was opened till 11pm I tired to call the store of course no answer because they never answer it I drove 15 mins to pull in and sit at the drive threw while they wanted to come over the speaker and say thanks for coming back to taco bell order when you are ready for no one to take the order all the kids inside wanted to be very disrespectful when we pulled up to the window to see what the hell was going on they seriously need to just shut down taco bell completely they have horrible ass service they are always out of everything and they can never get anyone’s order right this is beyond bullx and pathetic business corporate needs to step in and do something about this. I’m not one to be a Karen but this is out right insanity.
I went to Taco Bell . Order was wrong & short .
I have had a horrible experience from your hebron Kentucky location. While on my break at work I went through for lunchbreak. First of all they never have the cream for the slush drinks they advertise. I ordered a chalupa box and got everything but my chalupa. I paid with my credit card and they didn’t put my receipt in the bag. I called them several times to only be answered and hung up on.
Covid is over in delaware why is your inside eating area or order area closed?
You have employees sitting around talking and hanging out outside in parking lot while drive thru is messing up orders.
Drive thru line backed up people circling building back to window to get order strait or checking order at pick up window.
Last 2 times I went both times order was so screwed up I live 12 to 15 miles away.
So I had to call back n get managers approval for replacement next day only to go and have it not honored.
Been eating at your establishments for over 50 years.
This is ridiculous and loss of business to your brand name.
Please get it together and understand there never was covid it was strait up flu
It’s 12:14am was told we could only order 7 items. When we said ok. Give us your 5$ box they said that’s 4 items already. We asked what is going on we were told they are running out of food. We want to beable to serve everyone. This is VERY POOR MANAGEMENT. How do you run a business this way. Never in my 49 years have I had this happen.
Taco Bell 2902 Pacific Avenue, Virginia Beach…was there on 4/3/2022…ordered 2 bean burritos….waited 30 minutes….when confronted Taco Bell employee they responded with honkey….we proceeded to get our money back…will not visit that location again.
Hello I live in Statesville no I ordered food from the taco Bella on east broad st I order food from them they gave 45.00 wroth of food to someone else then the hole time i was ordering I kept hearing a lady cussing saying who the hell is ordering all this food they refused to make me more food they said the
It was not anymore food today this was at 11 they had 5 people working for them and they were going outside laying on the couter tops not doing nothing they were very rude said I could go in or go throw drive throw nd get my money back got my money back and went to the one on Turnersburg Highway in Statesville they were so nice helped me they got all my
Food they were
Yes I have just made an order at the Taco Bell here in Waveland Mississippi and I get home and I do not have my full order my bill was $27 and something I have the receipt and they did not give me my bum bums and very upset and they will not answer the phone phone..
Hello, please be advised that on April 4th 2022 I visited your Granbury, Texas store at approx. 1030 pm. Upon arrival I found the whole staff outside the front door all sitting around smoking. I went through the drive through and was told “Just so you know I’m out of Taco shells, Taco meat and a list of about 10 more items with no explanation or apology. Unfortunatly I wanted tacos and was unable to order them. What Taco bell has no Taco meat?? As I drove around the employees were all still outside.
Please be advised I am not doing this for coupons or discounts for the future. I just wanted to let you know because I would want to know if my employees were doing this in my business. in our small town we love having Taco bell because they are the only ones open late. Please fix these issues so we can enjoy in the future.
Many Regards
Your manager was rude and acting huffy and puffy just for asking why we cannot have two separate orders when your lobby is closed it was in Park City Utah right across from Walmart he was very rude trying to act like a damn gangster we had just got off work and was just trying to get some food your lobby is closed you can’t expect people to put all the food on the one order most of us can’t pay each other that easily he could have simply explained himself instead he got nasty with me and responded with it is what it is and was just completely rude and unprofessional for a manager he’s the worst manager I’ve ever spoken to in my entire life of going to Taco Bell and I have never once been told I couldn’t do a split order I go there three times a day this is my first encounter with such a rude manager.
Went to talk about a few minutes ago did not receive lettuce and tomato in the tacos very shy for me do not tell me that there was not going to be lettuce or tomato in it I tried to call and no one would pick up I kept calling over and over would need to take care of this please and have it resolved thank you very much I went to West Lebanon New Hampshire 03784 it is KFC – Taco Bell I was not satisfied with my menu
The worst experience I’ve ever had in my life!
Please bring back the Bell Burger and Enchirito! Definitely a money maker for Taco Bell.
I frequently go to the Taco Bell in Milford, DE and they way are always very unprofessional, unorganized, and unclean during the evening shift. They continually show me why every time I leave I feel like I never want to come back. If it wasn’t for my kids who love taco I would never pull into that parking lot. It doesn’t matter whose working the night shift the service is always the same…terrible! Please raise your hiring standards so we can come back.
When will the Taco salads return?
The night manager on roe Ave cussed me out cause he didn’t give a Receipt and proceed to call me a, a tweaker and everything else under the sun because the food I got was too hard for me to even eat I explained to him that I had to tear off the hard pieces just to eat the filling and he just continued to call me a in a Twitter and a liar and everything under the sun
I HAVE TO LET SOMEONE KNOW OF AN INCIDENT I ENCOUNTERED IN A DRIVE THROUGH IN A TACO BELL IN SACRAMENTO.
There was a bug in my taco meat on 3/21/22 in Darien, il. Gross
Just trying to find a FAX Number or email address for the HR that handles the TOCO BELL locateded at 3300 Panama Lane Bakersfield, Ca, 93313 for background Info
taco be
ll 3726 market street. youngstown,ohio 44507 real nice fence installed, but one panel maybe backed into .maybe repair . nice to see .
Went through the drive-through at Taco Bell Louisville Ohio tonight at about 10:20 PM today’s date is Sunday three 2722 I ordered two hard taco Supremes one crunch wrap supreme and one chicken Chalupa supreme. When I got home and sat down to eat the first taco supreme had no sour cream on it and there was hardly anything inside of it and looking closer I picked up a piece of lettuce and there was a long white hair attached to it totally disgusting my second taco supreme had no sour cream on it the chicken Chalupa was OK the crunch wrap supreme was practically unfolded it look like it had been thrown against the wall I took pictures of the crunch wrap supreme taco hard taco and the hair. I called the Taco Bell and talk to the manager on duty his name was DJ he’s replacing the two tacos whenever I go back in he was very nice and he apologized but I am so disappointed I was the only one in the drive-through and there was one car in the parking lot there was no reason for my food to look the way it did the quality was less than zero this is the second time in probably six months I’ve been there the last time the food was horrible also and tonight was even worse that’s why I’m writing this complaint prices went up and the quality hit rock bottom
I neeed my 2020 and 2021 w-2s so I can do my taxes. Can email or send by mail. Brianna rowbotham 125 Baird rd Edinburg pa 16116 dob 06-22-2004
Charlene is suppose to be the manager at store number 001521, 5641 Freeport Blvd. Sacramento California 95822.
I had received change back from my order and a dollar bill that I had was completely destroyed I asked the cashier if she can please exchange my dollar for another dollar she asked Charlene supposedly the manager at that time if she can change out the dollar they said that they couldn’t because they had to have a key to open the register. What manager does not have a key to the register and why would she not honor exchanging $1 bill. This store is so rude the employees are so rude the management is so rude it’s very unprofessional I will not be coming to this Taco Bell ever again. I get home to eat lunch and my order is completely wrong. Horrible service.
I recently went to taco bell in Talladega Alabama. With my daughter, son, and grandson. Our order was wrong. I was asked to bring bag back. I had already given what we had to the family. So very rudely they gave me some of what was left out. And once again it’s wrong. I go back up there and the manger cursed very loudly GD it!!! I told them to give me my receipt and I would see what I paid for. I understand people make mistakes but this was uncalled for. I only wanted what I paid for.
looking for Taco Bell HR Department fax number
I would like to find out if all taco Bell’s are allowed to put very little food in there products. It is a waste of money for the little bit that’s in there crunch. Wraps and tacos and burritos. I ordered the 4 burrito and 4 taco pack and 2 crunch wraps, and the tacos were about a quarter in thick with no more the a tablespoon of ingredients inside. The crunch wraps had even less. Needless to say I won’t be going back.
Horrible experience
I am filing a complaint in regards to one of your locations in Phoenix Az . While I was in the drive through I overheard who appear to be a shift leader of some sort yelling at the individual who gave me my order and took my order the individual took my order was named Lourdes this is unacceptable this is unprofessional and this member of management should act with integrity I am a shareholder with a little over 4800 shares my family members are also shareholders what twice amount of shares of me. When I asked to talk to the store manager he was too busy he went into his office because he did not wanna take care of a customer complaint The store location is on 19th Ave. and Bethany home Road in Phoenix Arizona . I will be spreading word about this location on social media and telling individuals not to go to this location because of management inappropriate behavior to its associates. When management acknowledges that they work for the associates and not the associates working for them then management accomplishments . This is called servant leader ship and the management at this location has a poor set scale in this matter. I am looking for a speedy response if I do not receive a speedy response I will be going to the Better Business Bureau and also the news this is not a bluff and this is not a game you need to get your management under control.
I need to talk to The president, Mrs. Masino have a great ideal for a Future product that will gain her success in the market money wise and I want a small part of it percentage wise.
Since Taco Bell is turning 60, why can’t you bring back the Bell Burger and the Enchirito with the Black Olives?
I have a video of disable person and stereo typing of Mr and I like it taken care of asap 210388xxxx of taco bell workers giving us a very hard time please call me asap
The Taco Bell in Talladega Ala. My mom and I walked in tried to order from kiosk it didn’t work. We walked up to cash register stood there 15 min no one would help us. I finely got a girl attention she helped us. I asked for my receipt she said they couldn’t give me one. While we waited on our food other customers came in 4 people. The girl told them in less u use card we can’t take order. If u have the right amount in cash she would take order. The girl didn’t so I lost 4 customers. The store was really dirty. The associate were so rude. We was surprised bye the way the employees talked to us and other customers.. They weren’t busy so I don’t understand why it was so dirty took picture. The bathroom was filthy..
Can anyone please inform me as to when our local Taco Bell will reopen. They had a fire there Sept. 21, 2021 and to date there has been ZERO work on the restaurant.
All’s I would like to know is why it took over 40 minutes from the time I ordered at the speaker till the time I got to the window to get my order this was totally unacceptable and I will never ever ever visit your store ever again I would rather go to a Burger King or McDonald’s rather than sit in line for 40 minutes totally outrageous totally unacceptable
Sitting at the speaker for like 15 minutes and then I pulled up the dude the guy was in there sleeping had to get his attention and now it’s going to be another 30 minutes to get this food
Yes we came in to taco bell and ordered $37.35 worth of food on 3/17/2022 at 8:38 pm when we got home the order was all wrong so we called the store and we live probably 15 to 20 minutes from the store they told us to keep the receipt n take are name and they would replace it so we went down there n they said we had to bring them the food we have children that had to go to school the next day so they ate what they could do we probably won’t be eating at taco bell anymore!
Today my NBG was unbeatable the chips were horrible.!!!!
I went to the Taco Bell location in Peru Indiana I not only got shorted a receipt but also food spent $25 when I went to say what I was missing nobody would answer the phone called 10 to 15 times nobody will answer I get home to eat my remaining food cuz that’s all I have and my hard shell tacos is rolled up like a burrito missing my cinnamon twist I’ve never had such a bad experience at Taco Bell and they can’t make it right cuz they won’t answer the phone this needs to be made right
I was working for taco bell South main st Harrisonburg va. I have been sick the past couple weekends and have not for my call outs but they want to terminate me. I know if u are throwing up u are not to be around food. But ain’t the doc not supposed to cover u when u do call out sick?? They don’t care about the well being of there worker just about the money, u need ur worker to be able to make yall money.. just want yall to know how your people are running ur company….
Interested in buying bottles of the discontinued Diablo sauce!
Your night shift staff at 3301N belt hwy in st Joseph Missouri were extremely rude when I went to the drive thru to place and order in a snotty tone saying “yeah knew you were coming” after I placed an online order. Once I got to the window the female working (she had no name tag) was very rude and even made the comment that “this woman is crazy” while looking directly at me when making our drinks. My family of 7 heaven forbid came through the drive thru after a night at the circus. I even placed an order online before arriving at the store.
I asked for a refund due to the terrible service and i was threatened with violence. 35259 s parker, aurora co 80014
So I called Redmond Taco Bell and asked if I do a online order can I come in to get my order he said yes just call when u get here I called and now he said it’s a 30 minute wait and he hung up on me I tried calling back and he would not pick up let go to ma
I need to update my address so I can get my w2
My name is David Rowe and I stopped at the Taco Bell in canton and I caught food poisoning from eating 2 bean burritos no meat and I am sick with vomit been up all night and it has caused me to miss work….. y’all definitely need to check yalls food
I sat for 30 mins in your redmond oregon drive throught and be for i could order you employees were telling everyone it would be 30 to 45 min till i would get food so we left, mind you about 6 others in front of us had cut throught the parking lot before me. This is the only fast food place in the town that has a problem. It is always a hr wait. That is just bad business what they did tonight 3 cars in front of me would tak 45 min to but out food i would be looking for new management for this store.
In Myrtle beach. I went in was gonna order had long line but I had too piss couldn’t wait ask too use bathroom asked too use bathroom they said I had to order first. Needed too use bad so I complained said I was gonna order need to use bathroom line going slow so I simply said I can’t wait gonna have too use bathroom any where I find a place. Manager and two employees were rude too me told me I had too leave the restaurant. Bad manger women bad two employees. Im 52 eat taco bell 2 times a week most my life but after that. I will never eat taco bell again unless the manager is fired. And I love taco bell. But now I ban taco bell in my life unless she is fired. A small blondish female manager. And she said rudely. My employees will stand behind what I do weather right r wrong leave the restraint. Needles to say 8 people was gonna meet me there and eat but I told them that. They said they ban taco bell too. So we went too a real Mexican food resterant. As all 8 will do in the future unless she is fired. If she’s not fired in going too the local news channel. If she’s not fired I’m gonna do everything I know too calls business too drop so bad y’all will have too close that store Evan if I have too recruit other people too. Who had bad experience at that store. And I know quit afew people that has been done wrong their. If she’s not fired I’m gonna organize a protest out side the store off property. Sincerely yours an unhappy unsatisfied ex customer
You need to have a long talk with your managers at the taco bell on Seneca. Wichita, ks. Because if they talk to my 16 yr old daughter the way they did tonight, again, you are going to have some issues. They talk down to their employees like they are trash and they cuss at them. There is an employee called Ethan who gets talked to that way too. Wonder why you can’t keep employees at that store! THIS IS WHY. I am very unhappy as a mother. And I just spent money there tonight. I will not be going back. Absolutely disgusting the way they are treating employees. Fix it!
We visited your taco bell in Vacaville on East Montevista Ave store #028 at 8:00 pm we ordered in drive thru and when we got to the window my daughter had changed her mind and asked for no meat in nacho bell grande. The girl STAFF Got mad , was very rude and slammed the window in my face then shift manager came to window and was rude as well. The they put tomato in the bell granda so we came thru again and when I arrived at the window the same girl sees me and yelled “oh my god” then same shift manager came had crew member make it again and it was so full of sour cream ,nacho cheese and sloppy. Staff was laughing cussing and I got so angry that I went to lobby door , and it locked. and said why said rudely ” why are you yelling at my door,so I said you don’t treat customers like that and not to slam the window in my face-. Staff was on their phones as well. They refused to give general manager information. My daughter is disabled with memory problems. No staff had name tags but you can find all the staff/crew that worked this shift. You need to fire all of them basically clean house and I will never go there again. What happened to customer service, high paid employees who treat customers like crap. NOT ACCEPTABLE.
I have a complaint about the hours I worked. My hours was shorter than they should have been .They were cutting my for a 30 min lunch and I didn’t receive a lunch break. I was told that I wasn’t being cut for a lunch break unless I clocked out .The last night I worked was a 7 hr shift yetwhen I clicked out the slip had 6 hrs on it .I went in at 5pm and left at 12 am with no lunch break .I have the clock out slip and a picture of the clock out slip .This is the Taco Bell on HWY 78 Ladson South Carolina…would be nice to get some feed back because my general manager is saying she going to dock my check because of uniform in witch I have ..not like she didn’t steal enough of my hours .
Sad to say that work at Taco Bell in Ladson South Carolina and make a honest living …I worked my shift with NO LUNCH and NEVER LEFT but only 50 hrs for a two week pay period..come to find out another employee was clocking Jennifer instead of her self .The said employee name is Crystal. She would get mad and clock and leave …yet Jennifer is the one who lost hours …Then on the last shift they made it out like Jennifer Stripling was at fault .Something needs to be done .Jennifer even complained to Fin about her hours not being correct and Fin informed Jennifer that in a group chat they were told to take lunch or they would be clocked out …mind you Jennifer is not included in this group chat .Sad part about this is Jennifer ask the general manager if she was to take a lunch ..Jennifer was told No that she would not be docked for lunch if she didn’t clock out ..Jennifer has pictures of the schedule and a text of the last schedule
I don’t know which idiot thought putting a worker at the end of the drive threw was a great idea but it’s not. Can’t see the menu and it’s taking way more time to order and get your food
I went to the Taco Bell at 102 Fallon Pkwy in O’Fallon Missouri. I placed an order that included eight hardshell tacos with just meat and cheese. I ended up not getting any tacos and I called and let them know and they said they would remake them and I went back to pick them up. Everything went well until I pulled away and realized they were not hard shell they were soft. Mind you they never give me a receipt so I have to try to explain to them the issue. They explained to me they can’t remake an order twice and that I would have to pay for the tacos the next time. Even though I was upset I paid for it and I kept my cool but when I got to the window and the lady handed it to me she had an attitude because she told me she knew she made them right and I explain to her that apparently someone has an issue with pushing the wrong button and I also explain to her that the my problem with all of it is the pushing of the wrong button cost me $16 and I don’t think that’s very fair. I would at least like a credit of some sort. Thank you
Been in line for 19 mins. Two cars have moved from order speaker..if you want to keep thissyore open on Martian a Florida..you better open the inside orhire people..this is getting Real old.and with gas over 4$ a gallon..idling with air costs more than the food is worth. God bye Taco Bell.
Holy crap! Both of your Farmington, Missouri locations are absolutely horrible!!
I refuse to go to the on on Karsch Blvd because they brought my taco’s out and dropped them on the way. The girl said she would go back back in and replace them them. She came back out and gave me the same bag. All the taco’s were broke.
I boycotted the one on Karsch after that and refuse to eat there ever again after the deception.
I felt like I wanted tacos tonight so I went to the other side of town to the other taco Bell…. Well, I got everything unprepared, straight out of the box.
I love Taco Bell but I will never ever eat it down here again.
I’m sorry for complaining but you need to get these 2 stores in check.
Dear Sir, this is not a complaint. This is actually a request! I live in Washburn, GA. Often we wish that there was a Taco Bell in our community. How can we get one in my hometown? Please. Thank you!
The Taco Bell in Berryville AR has been only taking orders only certain times like just now we went to the drive thru only to be informed they would not be taking orders for 20 minutes with employees just standing around no reason given I have been told this is happening quite often. In the old location I witnessed all employees leaving for smoke breaks at the same time leaving the store unoccupied for 30 minutes at a time
I was going through the drive through off of South Willow Street and the gentleman on the microphone I could not hear I repeat to myself three times and he told me to listen here and started to have an attitude with me so I asked to speak with the manager and he said that he was and then a female got on the microphone and told me to leave so I did they refuse to serve me this is unexpected and I would like something done about this the service that I received is not appreciate and I will not stop until I speak with the Corp manger thank you very much for your time and I look forward to speaking with you about the issue that I had thank you
Taco Bell 000 384 Address 32940 Michigan Ave Wayne Michigan 48184 contact number is 734 728 xxxx March 4; 2022 Order 2212580 Cashier Name Kiosk she didn’t give me my change 12: 59 My Name is Georgia I spoke to a Manger she was very rude to me. My cellphone number is 313 926-xxxx
The hazel park michigan taco bell is shady at best. After taking my payment and not giving me a receipt, they bade us back up 5 feet behind their yellow pole. For what reason, they would not even acknowledge me asking when I asked. The food was terrible. My chicken in my cantina taco was almost Grey. My daughter threw away her quesadilla because it was gross. When i try to call the phone number it is always busy. There has to be a way to hold them accountable for their shady Ness and terrible food.
Tameka the night manager in five points west is very lazy, they are slow and rude. She don’t like to do her job. How can a person of her character be a manager
I already wrote to ya’ll about our last and final visit last week where everytime my husband told her what he wanted for us to eat she kept saying no even when he told her on my meal no lettuce no sour cream she said no so we didn’t get what we wanted I feed mine to the dogs heatherpaxxxxx @yahoo.com
Been try to get my W2 from Taco Bell in Elkhart Indiana be they keep giving me the run arounds
My kids and myself went to your airport street taco bell in Albany OR on 2/21/2022. We went through the drive through around noon. Three hours after eating it I began throwing up non stop, my daughter has diarrhea, and my son is queezy. I had to go to the ER because I couldn’t keep anything in and had severe stomach cramping. I called this morning 2/22/2022 around 8:30am and spoke with the manager. I was just calling to inform him and he was very rude and full of attitude. I will be contacting the health authorities about the incident. You should train your team members on how to listen to a customer. I can only imagine how he treats his employees. Very disappointing about our entire experience.
I have a severe problem with your store in Yadkinville North Carolina and an incident last night between 6 PM and 6:30 PM where the acting manager verbally and physically assaulted me Roll back the video this man comes around the counter Throws his on hat on the floor and challenges me to “ go outside and settle this”
All of this over me requesting a refund for two dollar burrito that by the taste and smell was obviously spoiled
The other problem I have right now your phone lines customer service it’s been extremely inept
Words can’t explain how irate I am right now and no I don’t want no free taco I’ll be talking to my lawyer perhaps your legal department can respond to him in a timely appropriate manner Because right now I can’t even get anybody on the phone
Hello my name is Amanda Smith. I recently worked for your company and I had quit due to issues with management. And found a better paying job. Well now im being jipped on my hours and pay for my final paycheck and I have proof of my hours. Im being told I only worked 16.36 hours and In total I worked 25.91 hours. I save all of my clock in and clock out receipts. I tried to report this to the store manager and im being told something different.
I’ve been at two TB stores in south Florida and noticed a sign reaching out for team workers. I’m not sure if it’s a typo or not but there’s a misspelling of the word “join” it’s spelled as JOING. Look in the urban dictionary and you’lll be surprised at the definition. Or it’s an honest typo. Regardless you should notify your stores to remove the signs. If I’m wrong please let me know what your definition of joing means. Thank you
I visited a Taco Bell a week and a half ago and was told they could not serve me because there’s only two employees so I asked if I should come inside they told me no that there was no reason for me to stay there to go somewhere else because they could not serve me so your corporation sent me coupons so I go to a different Taco Bell to try and redeem these coupons and they get smart with me right off the bat and tell me that they cannot honor my coupons and continues to smart off to me through the drive-thru what kind of employees do you guys have working for you every single Taco Bell I go to they are a bunch of smart ass people this is ridiculous this is the second time in a row that I have dealt with bad certain horrible service with your company and you know sometimes I would like a taco but since I can’t have one because your employees are too ignorant I do not know how to serve their customers or have no customer service experience then I guess I’ll have to go to Chipotle or Taco John’s or something like that because this is just not working something needs to be done about this the first Taco Bell was the Benton Harbor office in Michigan the second one was the watervliet office in Michigan please resolve these issues immediately this is ridiculous and I’ve never seen anything like this in my life
I live in Decatur Indiana my boyfriend happens to work at your Taco Bell in Decatur Indiana i am receiving phone calls at work from your employees there I am being harassed by your employees there and the manager that runs it doesn’t wanna do about it she lets under age kids go outside with 30 old men who also work there and give them head in their cars she doesn’t do her job she lets other people get harass I got phone calls at work From my work phone telling me that my boyfriend was sleeping with all these girls it’s not a jealousy thing here it’s harassment and I want something done about it or I will go to your HR I will go to who ever I have to go to I will go to the police I will go to the judge I don’t care anymore I’ll go to whatever I have to to get this harassment to stop so do your part and do something about it again that is Decatur IN 46733 I do not know their store number but you should
Hello, I was at Taco Bell today,, you’re workers We’re just sitting, legs wide open, the table’s truly filthy! I had to scrub the ta.
Your latest tv ad sucks. Why must you promote social issues such as mixed marriages. Stick to selling your food and leave this woke crap to Hollywood.
Hi my name is Julia Napoli I am a former employee of Taco Bell. I have been trying for weeks to get help with getting my W-2 form. Every number I call they are unable to help me. I do not have the information they are asking for online. Can you help me get my W-2 form and my start date and end date of my employment with Taco Bell please. My phone number is 215-331-xxxx and my e-mail is jrnapxxxx @gmail.com
We went through drive thru and ordered a 12 pack soft shell tacos. We received 7 hard shell and all tacos were supreme. That’s not what we asked for. We were not given a receipt and went in twice to have the order fixed. The manager was rude and did not fix our order. We came back a third time because this cost 30 dollars and a young man said he was the manager but did not acknowledge the complaint. I understand fast food can be frustrating but this is unacceptable. We just wanted the correct food. The male manger asked me to pull to the front after about 15 mins the male manager brought half the order out with an attitude and argued with me for no reason. The management is extremely unprofessional. I work two fast food jobs and understand the importance of customer service. That was to much money to get the wrong order multiple times and then to only end up with half my order. I just would like the issue to be resolved.
Report a manger
5604 Cameron Rd, Austin, TX 78723 is what my complaints it’s about I was mistreated by the employees and disrespected then they decided to overcharge me and not even get my order right I got none of the stuff that I ordered and they would refuse to give me a receipt so I could prove to them that they overcharged me pretty much the entire time that I was there I thought I robbed and disrespectfully mistreated by overpaying for some xy tacos it didn’t even taste good not what I ordered and I’m pretty upset and on top of it to not even allow me to have my receipt so I could check over my entire order it was the worst experience in a Taco Bell ever and I am not the only one that have a complaint about it because I come to find out that I had a family member that works there shortly before I even decided to go to this one and they were mistreated and disrespected for being pretty much a white boy amongst a bunch of colored folks the thing is is he’s half Hispanic himself and his family originate from Texas saw that was a Prejudice kind of situation and then he ended up getting pretty much cleaned up almost jumped and then fired press Amana lawful accusations so not only is my complaint to that store for messing up my whole order not giving me a receipt hand rudely treating me and didn’t even know who the I was I can tell you that because I’ve never been to that one before my entire life and never will go back but also because I find out later on that I have family members that I’ve dealt with just as much that place needs to be shut down I feel like I need some compensation for my pain and suffering and the disgusting asked for that they had served me and made me pay for it I do hope to hear from somebody whether it be email or by phone but I do feel like this needs to be resolved as soon as possible thank you
Hello, I am sorry to complain. I love taco Bell, but the taco Bell in my town is not doing well. A lot of times the tortillas are hard and it is not often that the order will be correct when you receive it. I just hopped to bring this to your attention in hopes the taco Bell in my town will get better.
Ordered crunchy tacos last week at Emory Tx Taco Bell. The grease was dripping out the bottom of tacos. This was a to go order, otherwise I would have taken them back.
I find it very unprofessional that when someone submits (in my case more than one) an issue with the app it is not even acknowledged, even if it was to tell me you were working on the problem. I purchased the Taco Lovers Pass and used it for a week when I started to have problems and would no longer worked from Feb. 4-9. Customer service is important to any business and to be acknowledged when submitting a complaint at least gives the appearance we matter! At this time I am not sure I would buy another pass if this is the service one receives when there is a problem.
The employees of 1717 South Pueblo Blvd in Pueblo Colorado brought in edibles while working and consumed them
Your Taco Bell at North Bend road in Colerain Avenue in Cincinnati Ohio zip code 45239 being ran by terrible terrible people. Very Rude I will never go back.
I was passing thru owensville and decided to stop in and I was so disgusted by the way not only employees but management as well were acting. I did get a managers name which is Ron. I do love taco bell but I will not be returning to the Owensville store and will not recommend anyone to stop in there. On the other hand it’s been a month or so and I was passing thru Jeff city on Eastland Dr. There is a guy his name is Corey he was wrking in the drive thru late night. He is an EXCEPTIONAL employee made my experience AMAZING.
Please bring back encharito and beefy tostada like the seventy’s!
I cannot understand the meaning of your commercials. My boyfriend and I always look at each other puzzled when one of your ads comes on TV
The manager is very rude and refused to sign paperwork for the food stamp office told me that corporate will do it. She’s the one who has to fill it out. So I need the fax number and info to send these papers to yall
I ordered 2 Vege burrittos at Taco Bell Charter way in Stockton CA.at 11.50AM drive through order #305772 Surety Code 1282-9037-1996-1403 and When I got home my wife started eating one of Burritos and she said it did not felt Veg burritto when we looked into it/i tased it ,its beef Burritto.She never ever touched beef at all.Its Religious matter .your restaurant on 864 W Charter way ruined her Religion because she is Sikh and never touched beef at all.So how you want to proceed with this matter.
When we called the store the manager was very rude to us.She said go ahead sue Taco Bell and find out corporate info on Google.Its Religious matter so it is going to be very serious if not heard or properly taken care of.
Our phone 70768xxxx
I visited the Tracy,CA on Grant line Rd on Saturday February 5 at 6pm I ordered a craving meal 4 tacos 4 burritos with chipotle sauce and onions on the burritos and 2 cinnamon twists. No onions no sauce and no cinnamon twists that I paid for. We were on the freeway on our way home to them bay area.
U need to drug test u Marysville Ohio store hey doing drug in the parking lot
How can you all be out of product for 30 minutes at 11:03 PM at night Because that’s what your oak street Conway Arkansas location has on a sign with your rude employee
Yes I’m trying to get my W2 I never received it in mail and no post office has it my new address is 245 union avenue pomeroy Ohio 45769 apt 6 my email is zachhartxxxx @gmail.com you can contact me on there
I know we are in hard times right now but do you have certain areas that close their dining area or do that location make their on decision to close dine in I was passing through Manning South Carolina and the dining area was closed I asked someone that was standing at the door I was ignored but they unlocked the door fir them just people they know or friends they were letting in the dining area so needless to say you lost my business
Taco Bell in Columbus Indiana on Jonathan Moore pike is ridiculous. Slow and the door is always locked. Working for DoorDash is losing me money when I am waiting in line for an order. They need help
I went to your Taco Bell on Cortez Road in Bradenton Florida and I placed an order. The kid that was taking my order insisted that I said I wanted a three thing of crunchy taco and I had to keep correcting him and he still wouldn’t order what I ordered. So when I got ready to pull up to the window because it was like talking to a rock I said oh my god. After I was past the speaker. And when I pulled up to the window this kid told me because I said that after the speaker that he was not selling me my food. It seems to me that every time I go to any drive-thru they don’t listen to what I tell them I want my order as they put in what they want it as and I’m just a little bit tired of people telling me what I’m going to eat. After that reaction there at your Cortez Road Taco Bell it makes me even wonder if I want to go purchase tacos or whatever from you guys. I just can’t believe that people that are that ignorant it’s trying to force you into eating stuff that you don’t even want is able to work for your company. My name is Jennifer Pete just so that you know my name. I’m 63 years old I spoke up loud enough for him to hear me but yet he would not give me what I wanted. Maybe you guys can clear this up for me because if not I’m not going to order from your stores.
I went inside taco be)l in lakeside CA and I not only rec’d a no care attitude from Anthony but I paid for the worst meal I’ve ever rec’d. The flour tortillas were hard and brittle, not triple folded like usual and I ordered 2 soft taco Supreme with no lettuce or sour cream…I can’t get thru on the phone to complain to mgr!!!!!!!!what the hell is going on?
Im concern about the taco Bell on 10736 Jefferson Ave Newport News Virginia 23601 .Employees Have very little customers service skills ..Do not open up on time .Very lazy .and also went there..I was waiting in line employee was sleep in the waiting area
I have worked for Taco Bell for a little over three weeks. I need someone to get in contact with me, please.
I used to work at taco bell im trying to gwt my w2
PLEASE, PLEASE!!! bring back the taco pizza
Yes this is Joe Hawthorne my coworker Andrea was threatening me at my job Yesterday
I purchased on January 22nd 2022 15 tacos chalupas for my friends and family at a party how comes five of the chalupas smell funny had a distinctive smell to it I could not believe it not from a company such as Taco Bell
I JUST VISITED THE TB LOCATED AT 2028 66TH ST NO IN ST. PETERSBURG FL – WHAT I ENCOUNTERED WAS ABSOLUTELY DISGUSTING!! THE FEMALE MGR WENT OFF THE RAILS YELLING AT THE EMPLOYEES! A YOUNG MALE EMPLOYEE WAS JUST LEAVING AFTER BEING DISMISSED. I FIND IT HARD TO BELIEVE THAT ANYONE WOULD EVEN THINK OF STAYING IN SUCH A TOXIC ENVIRONMENT!! THE MGR NEEDS TO RECEIVE TRAINING TO LEARN HOW TO DEAL WITH WHATEVER PROBLEMS SHE MAY HAVE!!!
I just went to the Taco on Phillips St in Toledo, Ohio. I love Taco, but after today’s visit I will not patronize that restaurant ever again. I spent almost $37, and I received the oldest, stalest, nasted food I’ve ever received from a restaurant and Taco bell. I ordered Two Chipotle Chese Chalupa meals and two $5 boxes! The Chalupa which I love so much bread was sooooooo hard the meal was inedible! I called and just talked to the manager Janea and she offered for me to drive back up there and replace the meals!! But they were so bad I don’t want them to make anything for me! Why would they serve someone something that terrible? I had just left having an MRI and just wanted to eat and relax! That was the hardest bread I’ve ever gotten from a restaurant! I didn’t know it could get so hard it hurt my teeth to bite into it! What staff is that terrible! Unfortunately your staff is. Don’t fire them but differently retrain and hold them responsible. This type of service is unacceptable! I just wasted almost $40 due to lazy, uncaring and unprofessional workers! Tell them to get their act together! That’s why so many restaurants in the inner city fail! They need random pop ups to check on them and their services. Please don’t fire but re-educate your employees, and bring your 3 star rating up to a four or five. Util I see or hear of improvement my business is gone! Thank you, Antoinette.
So I drive 30 minutes one way to get tacos. My 4 year old wanted just cheese so I order the 12 pack with 2 to be just cheese. I asked 2 girls uf they would please make sure I got 2 just cheese & asked again when I got my order. Oh yeah, it’s right they said. I get home another 30 minutes to find out all are the same, beef & cheese & very little of that. I call the store & the guy tries telling me I had 9 with just cheese. Wanted me to come back tonight, another hour. Not happening. The guy argued with me & the manager wouldn’t talk to me.
I recently quit my job at Taco Bell here in Marysville, WA, and they are illegally withholding my paycheck.
I ordered a chalupa box and there was a piece of plastic in my taco. When I told the manager he said he didn’t know how it got there that they don’t have anything like that. And didn’t do anything about it. The plastic i found in my food could have choked me or if I had given that taco to my 3 year old he would have choked
Please bring back the double decker tacos and double decker taco supremes
Will the chicken wings going to be a regular item. They are very good. We wanted more.
So last night I bought a supreme wrap meal and along with 4 additional tacos. When I got home there was no meat in the Supreme wrap. I took a photo and went back tonight to show them. The guy there asked me if I expect for him to give me free meal. I said I did not come in there to be rude. He then said well he was there last night and he does not know. He then said I can get a free taco when I make my next purchase.
If you are going to be serving customers it is expected to show some comenof courtesy. He did not offer an apology no nothing but made his rude remark in front of other customers.
The store I went into is located on 1359 Broadway. I just left there feeling small.
The young lady that was in charge Caitlin is very rude has no control of her staff they’re engaging in illegal activities in the parking lot she was among them and did not even have the audacity to hide that to have her staff hide it when me and my child were coming in the drive-thru. All she could tell me is she’s not their mother. There was one other young lady out there with her who refused to tell me what her name was but she also told me to mind my business if I didn’t like it to find somewhere else to eat.
Taylor at the store in Longmont Colorado is rude to customers overcharged me charge me to peoples money when I asked for he gave me a refund on my account but it does not go in my account right away I asked him for not to do that and he did it anyway I he was rude threw my other money at me I was just applaud
A new worker that started working at Taco Bell tall guy with Dreed’s in hair smoking weed outside n on probation me and. My family’s were inside the car when we saw him come out with the work. Shirt from taco. Bell on smelling straight marijuana don’t have employees working like that. On. Drugs taco. Belll on hwy 27 Lakewales fl next to flea. Market
I have tried to order your special burrito offer $2 then 50 percent off. Your mobile app still wants to charge me the full price. Went to your Alsip, IL store and your Crestwood, IL store no one in those stores knew anything about it. And it’s your big TV ad. Neither store would help. So I went to another competitor and spent my money at theirs.
My name is Makayla Fenner. I have had the priviledge of being a Taco Bell Crew Member since 11/23/2021at the MT DORA, FL location, store number 14. I am attempting to apply for the TACO BELL
employee scholarship for this fall of 20222. I have been unsuccessful in getting my complete Employeee ID number. Can you PLEASE help locate it. The application is due today, 01/11/2022.. Any assistance is sincerely appreciated. The number listed on my check stub is only the last FOUR digits. I did ask my manager for assistance, but she was unable to help.
Thank you for your assistance.
Makayla Fennner
Fennermaxxxxx @gmail.com
The highly insulting Taco Bell TV Commercial which shows students leaving in the middle of an orchestra performance is so disrespectful of music education and students and teachers nationwide should boycott doing business w/ Taco Bell. The food isn’t that great, anyway!!Pull the commercial!
Taco Bell .Store # 848 on Dix , Lincoln Park Michigan. The store Manager and one of her Employees were very rude messed up our order few days ago called and asked for it to be replaced one of her male employees told us on the phone that we can get it replaced to come thru the drive thru and say the managers name we did that and she said without a recipt she will not due it . my reasoning is if she dont like replacing peoples orders that she and her employees messed up then she should not be working there. We were handed the wrong bag (someone elses food) called that day and told them that we are a busy family so it wont be for a few days till we are able to come for the replacement . they were in the wrong for messing our order up we didn’t take the receipt due to us thinking our order wouldn’t have been wrong told them to keep it. SO i would like mine and my childs food replaced
This is the second time in a month I went to Taco Bell on Chino Hills Parkway in Chino Hills Ca. and they were not opened. Both time I arrived between 7:15 and 7:30 am. It seems that the policy is Open whenever you get there. Both times I went to a competitor for breakfast. OLD SAYING: Fool me once shame on you, Foll me twice shame on ME!
Hi
I visited, one of your , stores last night around 5 pm Minnesota time , I have never been so upset ! Your drive through , was closed so I was walking in toward the door entrance I slipped and fell on the slippery , slush I am 61 years old I litterly cried couldn’t get up! Asked a man for help he ignored it took very nice African American women who helped she walked me in told to put salt down because I fell down .Today my body feels it I’m still crying because anything could have have happen to me while I was down thank god , for this women crime in this neighborhood! Is bad can’t believe none your employees
Could help me pull the video
When are you going to bring back the enchirito and the Mexican pizza?
Why did you stop selling the Enchirito. That is is all that I eat at Taco Bell. Been eating them since 1972. All my friends eat them too. Please bring them back
Your food on meridian at the Taco Bell is wrong for what they’re serving tonight I spent $40 and I’m very unhappy even with the result when I went back to get my money back or get to order replaced there’s no meat in the stuff there was no beans and there wasn’t even hardly the one lady behind there wanted my receipt they didn’t give me one they knew I was there cuz I had the second I went to him and she threw it back out the window you need to do something about that store my name is Malcolm Atkinson your store don’t have a no telephone they say so there’s something you need to do without that store my name is Malcolm Atkinson your employees try to threaten customers too I wanted them to fix the order I spent $40 I said stop a lot of different Taco bells there’s two of them tonight that was pretty very unhappy customer sour cream and a little bit of lettuce and a burrito I spend money to have meat in my burritos nothing was in a five-layer burrito and have a sour cream a little bit of lettuce and maybe a scoop of meat I’ll take a picture and send it to you if you want to see him
Yes i live over off marbach an horal u have a store there 8288 marbach rd san antonio tx. u have a gen.manger there named josie an one named joe garza an one name rebeca all at the same store ive been going to that store for 2 yrs now these people are rude to me they get my order wrong everytime i go in there an its the same thing i order everytime ive smell weed on them they think its a joke ill go to the BBB if nothing is done about them
I ordered food online, the money was taken out of my account. I left home to puck up my food when it said they were making my order. When I got there, there was a sign posted on the door saying they wrre closed today sorry for the inconvenience. I tried calling that store with no answer, I called a different store and I called my niece who works for Taco Bell. When I asked about how to get my money back I was told you have to go online for a refund. What a joke, employees cant help custmoers get their money back. And why the hell was the money taken from my account and posted order was being made when the store is closed??? Yeah, I am pissed off. I feel like I was scammed by a restaurant. What a store, what a company.
The new Taco Bell commercial is offensive. The black guy is being aggressive over food is a really bad look for black males. Please make an adjust on the commercial. Thanks
Taco Bell Bryant on Reynolds Road in Arkansas had messed up my order and I ordered two softshell tacos no cheese Two Doritos Locos tacos regular, chicken power bowl and this is what they gave me two softshell tacos with cheese, two Doritos Locos no cheese, Power bowl no chicken????!!!! So back out in the freezing cold I had to go back and I ordered two beef and bean only burritos, two Doritos Locos tacos, a beef Chalupa and that’s it and it came to more than what I already paid on the first order so I’m a little confused and I want to make sure the amounts were correct my first order was $14.15 and my second order they said come to $15.13 so is that correct? They did not charge me for the second order because I gave them my first order back but I’m thinking there’s no way that second order came to that much
I was waiting for my food at the lobby. It was a long time that’s y I asked the manager to refund me.but this manager misbehaved with me.
I asked his name he told his name is Sankar dey.
The store location is Daniel Stuart Square, Woodbridge, Virginia.
I told him I will complain . He said he doesn’t care for this. Why y the company keep this stupid people??!!!!!
Wrong item. This is not the first time. At the river rd store in Keizer Oregon. And when get home the order is wrong. And when you call the store they just hang up on you
I just recently went into the Taco Bell on cave Creek road and cactus and the manager there did not honor the coupon that was offered through Twitter if you signed up for Twitter and you commented about Taco Bell your New Year’s resolution you get a free menu item I showed them the ad that Taco Bell corporation at place and they would not honor it it was very hard to understand the manager it was the night manager I couldn’t even understand what he said his name was but that’s not right so I just wasted my time commenting on Twitter about Taco Bell when you don’t even honor what you say
I love your food, but can’t tolerate the wait any longer. I know there are staffing issues, but 28 minutes is totally unacceptable, and it’s not just a few times, it has become the norm.It would be better to just close for that day,, otherwise you have people fuming in their cars. I never take out my anger on your employees, because I know it’s not there fault or maybe it is. But as of now will not go to taco bell, in Monroe, MI on telegraph road. Any more.
I saw the new commercial you have made for taco bell . I cannot express how awful it is to see a woman speaking about being a Libra and not being able to choose between 2 sandwiches while talking with food in her mouth. It really bothers me when I see it and I have already seen it more than 10 times. Not mannerly in the slightest.
I was waiting for my food at the lobby. It was a long time that’s y I asked the manager to refund me.but this manager misbehaved with me.
I asked his name he told his name is Sankar dey.
The store location is Daniel Stuart Square, Woodbridge, Virginia.
I told him I will complain .
Somerset, KY Taco Bell 35 min ago. No beef , store ran out. Had ordered 2 Taco Party Packs in beef. They said they could do steak or chicken instead. Ok chicken. Then my total was almost $70. Asked what was going on an was told they jad to dbl charge us for the cost of chicken instead. I’m not the Manager that didn’t order enough supplies for their store a. Shouldn’t be charged for their mistake. They said they had too. Then whole stores outside lights were shut off an an emotes parked their car in the drive thru an we said uh excuse me we were backing out an they said sorry you jave to wait in line to get out. We explained we didn’t order because we couldn’t afford the $70 and were leaving. He was grumpy an said so an walked off.
Worst experience I have ever had.
My grandchildren and I do this once a month an get them their favorite Taco Bell. I save all month for this treat night them. This was ridiculous an I have 6 grandkids upset now.
Just ridiculous.
Bring back the Mexican Pizza!
The Taco Bell at 1363 E. 53rd street, Chicago IL, 60615 is forcing customers to use the Kiosk. They are refusing to take orders for customers at the restaurant’s register. I am an American American women and when I approached the counter for a white staff member by the name of Steve to take my order, he told me to use the Kiosk. I told him (and he could also see) I had an arm full of bags from target and could not use the Kiosk with out placing my bags on the floor plus I did not want to use the touch screen hundred other people just used b/c of covid-19 and I had poor eyesight. He then told me he could not take my order if I refused to use the Kiosk and walked away. As I stood there is disbelief, another African American women walked in and Steve also told her the same thing even after she told him she was an older lady and did not know how to use the Kiosk b/c she was not technology Savvy. I then left the store to call customer service. The customer service rep. Asked If I had spoken to a manger and I said no. I then asked him if he wanted me to go back in the store to get the managers name and he said yes. When I went back in, the manager, a white lady named Jessica, said that because there was only one person in the store that everyone was required to use the Kiosk because they were short staffed. I told her that I had headquarters on the phone and they are telling me that it was not
Taco Bell’s policy that customers would not be serviced unless they used the Kiosk. I said, I just want the same service at the Taco Bell on the southside of Chicago as I would get from any other neighborhood that was not predominantly black. She then went on a rant to tell me how short Staffed they were on workers and that I would be upset if one of her workers gave me covid by interacting with me via the Register. I then told her I could not believe she was raising her voice at me as a manager and complaining about her hiring issues to me. She then accused me of of being belligerent to her staff member Steve when I first entered the store and that she heard the whole conversation. I told her that I didn’t have a chance to say anything to Steve b/c he immediately walked away after telling me he could not take my order because I refused to use the Kiosk. I told her that she was making herself out to be liar b/c you just said Steve was alone in the store when I first walked in which is why he could not take my order and now you are saying you were in the store with him which means you were not short staffed. The manager then said shevcould not believe I was making such a big deal over not wanting to use Kioske and that if I insisted, she would take my order at the register. At this point, I declined, because I felt her level of unprofessionalism would lead to them doing something terrible to my food. The manger continued to get loud with me to the point I told her I could not believe she was acting this way as Manager. She called me and an and I called her an in return and
left. I told her that If am out of order to please call the police over me insisting you take my order at the register and refusing to use the Kiosk. She then began to laugh at me as I left the store. The Taco Bell customer service rep heard the entire conversation with the manager because I was on the phone with him when I reentered the store . The manger needs to be fired. I have never had such an negative conversation with a manager in my life. I know this would not have happened in a white neighborhood and if I was a white customer.
My son was hired to work at Taco Bell in Middletown De. His first day was December 13th 2021. He is a high school student. He was told by his manager they would call with an updated schedule and he never heard back from anyone. He worked from 3pm to 8pm on the 13th and has never gotten paid for his time. I would like to talk to someone about this please.
I need the contact information for the district manager of the senatobia, MS location.
My local Taco Bell said they no longer give senior discounts in conjunction with veterans discou
Your taco bell at 9200 winton rd in brentwood Ohio needs to be closed forever. The service is so bad you never know when they will be open are if they will come back inside to wait on you.
Went to the Taco Bell in Bethlehem, GA on 12/27 @ 9:45PM. No one came on the speaker so I drove up to the pay window. No one there. As I initially drove on property I noticed 2 male employees sitting at the dining room tables talking. So I drove back around the building to enter in through the front doors. They took of running to the kitchen. So I drove back up to the takeout order screen. Still nothing I honked my horn and then proceeded to the pay window. Honked my horn again. Young man came to the window and told me they were closed awhile giving me a thumbs down. I told him that they aren’t closed he just kept saying we are closed. I told him he was lazy. A manager woman came up and asked why are you calling him lazy? I said because he is and that if you are closed then why are all the lights on along with the grill. She was rude and shut the window. That evening staff needs to be fired. They are not waiting on customers and getting paid to do absolutely nothing. This is theft.
Very rude and missing food. Manager blamed me for the getting order wrong. Didn’t know it the policy of Taco Bell to blame the customer. I also felt unsafe as manager pulled down mask to tell and me telltme she was going to ban me from coming back to the restaurant. She needs to be fired. She is rude and dangerous.
My manager is very unprofessional and I would like to file a complaint
I was eating at taco bell in Brossard. Lousiana and the employee was call each other nigger and using profanity and my kids were with and playing on their phone on the clock. I witnessed them talking to a coworker disrespectful . He prayed and kepted doing his work
In taco bell in Brossard la. They are very rude and disrespectful to customer. I thought customer always right. I’m never going back here I’m not welcome
Drive thru taco bell employee was very rude while taking my order. I was trying to explain myself when she cut me off. Manager by the name of Andrew also was worse then the employee and refused to take my order. I proceeded to walk in to order and the Manager yelled at me and grabbed his private area while walking away from me.
I was at the Taco Bell in Barborville, WV
At 9:30pm I’m 63 and don’t know how to use that machine to place your own order. They had already closed the cash register at the front of the store. But they took my friends order and let her pay through the drive through The drive-through I was next to order I thought they would take my order and I would get the pay through the drive-through and we would get to eat inside but that didn’t happen the lady told me to go over there and place my order on that machine which I can’t remember what the machine is called then she turned her back to me and said that she was just trying to help me. She never came back to me to take my order. I sat down in the dinning area and watched my friend eat their meal I didn’t have a meal to eat no one would take my order or my money let me tell you who it was her name was Amanda Snyter I asked her what was her name and she told me and she was really rude about telling me that too because she says oh and you spell my name last name Snyder and then she spelled it out to me F we couldn’t place an order to sit in the dining area to eat Y was the store open that’s what I didn’t understand it kind of hurt my feelings but it’s OK I have no plans on going back to that area at Barboursville West Virginia to eat and my son lives in Barboursville but I will eat at other places I’m telling you this because if you don’t care would you please talk to this person and tell her to be nice it just really bothered me that I couldn’t have a nice meal at Taco Bell and I know it was at 9:30 but me and my first cousin ID her name is Ivy we shopped in the evening after work and we went to Taco Bell to have a late supper that’s my friend Heidi blessing and we couldn’t have a nice meal at Taco Bell so I just wanted to let you know thank you very much I hope you can take care of this problem
I am located in Tappahannock. I have currently waited 45 minutes on two different occasions. I am concerned of the health and safety of the restaurant staff and the care they give the food to the guest. I have called numerous times and am told it’s their employees. This is unethical and unprofessional. This location desperately needs help
yesterday I ordered a steak power bowl ‘I order them often.what I was served was unrecognizable and disgusting. I think it was done intentional as I asked a question is that a baby I hear? a worker was holding an infant while working it was. crying’they got angry stares ‘so my food reflected that when I got in my car and look I couldn’t believe it drenched in avocado dressing I couldn’t tell what was there besides lettuce.i refunded it no apology just eye rolling.i won’t visit that location again
To whom do I contact for marketing a recipe idea?
I need to know the company payroll info to give to bank
Who writes the employee checks
Yeah the story I’m trying to call on West 7th Eugene, Oregon is not answering their phone at all! I believe they did not return my debit card to me last night. But I shouldn’t have to drive all the way across town to ask in person to find out. So please provide me the manager’s phone number or the back door phone number that somebody will actually answer at the store. Thanks
My sister and I always go to the Port Orange Taco Bell and we went today at between 12:00 and 12:30 and the bathrooms I’m sorry we’re just disgusting and then when we ordered I can’t believe the beef supreme burritos I ordered three for us and they were so skimpy barely any meat in them at all awful very very disappointing at this point I won’t go back
South White St. Athens TN 37303 order screwed up! Bad stupid service! Not sure how much can say but I will b going in to talk to manager 2moro! Never worked fast food but worked 32 yr. at Mayfield Dairy bottling and cleaning 200,000 gals. Of milk a day. The milk that people around East TN. Consume. No body @ that taco bell would be possible to do the job,! I don’t have time to explain but feel free to call me. (423) 435-xxxx leave a call back # if no answer. I really want to talk to someone who cares about quality & detail can’t wait cos somebody needs 2 know. Things bad enough around now. Steve Chandler 450 CR xxx PRICEVILLE TN. 37370
I went into taco bell in fernley nv on 12/ 18 in drive thru and specifically said I wanted fresh chalupas and when I got my order they were not fresh when I went inside and told the manager his name is Damian he had a really shifty attitude and when I asked to see the time log on when the chalupas were made he told me he didn’t have to show it to me and I use to work there so I know they keep logs. He had a really xty attitude and wouldn’t listen or anything to my complaint and I would like something down about
his anger he should not treat customers talk to customers the way he did. He didn’t have a date and time for his chalupa and would not trll me when it was made. I asked to show me a time when he made them and he wouldn’t show it to us. So I will be getting a hold of the district manager too. But Damian needs to go to another store and not talk to people the way he did. I have the receipt too.i did contact the BBB
Seriously need to file a taco bell complaint. Online information is a maze, no doubt purposely. That said, please provide an email complaint address for me.
Thanks, Iris
I bought food from a Taco Bell location on 12/10/2021 that was so bad that I must insist that my money is refunded. I’m being told (twice) that a regional manager will contact me to get this resolved. Here it is almost a full week later and I haven’t heard from anyone. HELP! 469-986-xxxx
Hi I visited your Mason Ohio location I think it’s Kings Mills drive yesterday which was December 14th at approximately 6:05 p.m. me and my fiance were on our lunch break we sat at the drive-thru speaker for going on 10 minutes and when my fiance said hello to see if anybody was there the little girl that was on the headset told us that she wasn’t taking any orders and was really rude. Then the lady that was behind us when we go to take off they took her order so we pulled to the first window to find out why we were refused service she looked at us and told us that it was because we were impatient and they were too busy. She was very very rude. We asked to speak to the manager the manager came to the window said his name was either David or Steven and told us that we should have been more patient and he still refused US service. We frequent this location often this is aweful I can’t believe the way they treated us. The manager seemed kind of incoherent maybe high I don’t know. This is unacceptable I am just very upset about this because we are very loyal customers and did not deserve this by any means.
I could not find my reciet so i brought. Back my food they would not fix my order. Over mind you they messed up two profuse order of 26 dollars. I tried to call them no answer
Dear taco bell the location in park city ks is a ok place over all but you might wanna give a drug test to them and not have the GM give it but someone from Corp for reasons, wILL Be reporting this to the bbb and putting the word out about your employees
My daughter went to order from the unit on Hull Street at Harboir Pt. She was told she could only order 5 items. If you are ordering for a family of 4 5 items does t cut it! Absolutely unacceptable! She ordered her food $15 and Chipotle got mine and my husband $25. You will not be in business for long…..
Went to Taco Bell, 3826 US 23, Portsmouth, Oh. 45662 . I ordered the new Grilled Cheese Birito (Ground Beef) suppose to be $2.99, when I got to the drive thru the boy said $3.69?? I ask about the Beef should be cheaper than the Steak?? He said they were all the same price??? I asked for my receipt, he said he could not give me a receipt!! I said “what”!!! No we can’t give you a receipt!!! WTH????
I don’t know why you guys stop selling the taco salad that was a big mistake I would go back to Taco Bell and give them business all the time if they brought back the taco salad that was a very unique product and it was fantastic! Like I said to take it off your menu was a very big mistake everyone I’ve talked to wants it back!! Please bring back the taco salad, thank you
Today is 12-11-2021. I have just went up to the Taco Bell on Derr rd. Springfield, ohio and they did not give us out drinks. Plus i tried to call up there a few times and no one will answer.
Purchased the $5.00 box. Got it home and very disappointed with the taco. It was the large taco with the additional crunchy one on the outside. There was about a tsp of meat and maybe a tbs. Of lettuce. I took pictures that I can submit to you. Thisc73 year old is very displeased.
I ordered food a 2 grill cheese box and they thru it in the bag and then I came back for a doordash and they did the same thing for that person I ask them to put it in a box and the we’re very rude the store number is 025445 301 n Elmira av this is not cool I’m not giving a customer food like that my phone number is 775-301-xxxx
I would like you to know about Bayless tacco bell it is never open in the mornings around 8.30 or so and if they are they are rude to customers and get the order wrong 80% of the time I ordered 2 hashbrown boritos and got 2$1.00 sausage and cheese baritone I’m just sick of dealing with taco bell I would appreciate if you can make this right . Thank you
I normally would go every morning to tacco bell on Bayless in south county but for the last 3 months they have Ben closed 80%of the time which is very inconvenient for me to drive to another tacco bell on Watson rd to find out they are closed also don’t understand if you have any questions you can contact me
Food is wrong again sit in drive thru cant go in to order spend 30 dollars and get nothing correct newport tn not going back to sit 30 mins for food to be correctly made
I ordered taco bell today and my crunchy taco supreme was smashed like a bag of chips. The crunch wrap was not crunchy but fell apart. The bean burritos had all the content spilling out of the burrito. The lady providing the customer service wishes us through the checkout and informed me that o could only have a few sauces, my order was for 3 people and I had 6 burritos. I spent over $30.
I work for door dash and have been sitting in this line and haven’t moved in over 15 .ins. this is why I don’t like coming here. This is uncalled for im losing other dashes that I could be making more money at then sitting here. I would like compensating for this.
11877 E Kellogg, Wichita, Kansas and 1695 S Webb, Wichita, Kansas, will not open there doors for dine in dining stating no employees to cover when over abundance of employees working drive thru, they should just close there doors!
I was called a whore by an employee (on the floor) and screamed at to leave by the manager. All because I asked for our order to be corrected, after they forgot 1 of our 2 orders and had to come back. Nobody (manager, district manager, general manager) did anything about it, after telling me he’d be terminated.
My name is darnisha Green I was recently an employee for tacobell and I was treated terrible while I was working I was fired unexpectedly
Third time in a month the taco bell in kingman on andy devine messed my order up
Why have you removed most all the original food items. The cheese sauce that is on everything is terrible. More of the classics would be nice. We don’t even go to Taco Bell anymore. Your reviews should tell you something.
Ordered 2 soft tacos with meat and cheese only and taco supremes on the supreme ones they had meat, cheese and lettuce and that’s not a supreme taco,.I’m very upset, I got all the way home.
South Lyon Taco Bell is by far the worst restaurant in Mich. When you arrive in the drive thru you’re told that they’re understaffed and cannot take your order. They are just sitting behind the window waving as people leave. How is this any way to run a business? If you can’t help the public then close for the day.
I have no complaint I just want you to bring the Mexican pizza back please
Always messing up my orders first time I asked for no lettuce on my beef supreme burrito and they put it on there anyway second time they left the beef off of both my burritos and they said that they quit making the taco salads when that’s what my dad wanted every time I go to taco bell on 75th ave and Indian School rd they always mess up one way or another I used to work for taco bell in idaho I know how things are made there and for a beef supreme there is beans beef lettuce cheese tomatoes and sour cream I remember how much to put on all and what I get 99.9% of the time is not what is recommended I would like to for just one week go in and show the old items on what gose in there and how much but I know that I cant go to work or I would apply for a job any questions for ple please feel free to call 208296xxxx thank you
Please please bring back the Mexican pizza and the enchrito they have been missed very much! This is to the CEO Greg thanks so much I hope someone can make this happen!🙂
Taco Bell Hueytown has an employee who is harassing Customers. This is not a joke. This needs to be addressed. There is point in keeping it open. Please just shut it down before someone gets hurt.
Are restaurants allowed to give out foodthafts only been microwaved? Our thermalizer is broken and our owner is making us microwave all the meat and it’s coming out horrible. If this is allowed then fine, but if not, please get back to me for more information.
1 of your team just cursed at me through my money at me….I asked her please don’t call me hunny she replied it is my talk refused me service I went inside to speak to a supervisor she said she was ,so get out I can talk how I want. I am so nervous right now, waITING. Thankyou
Visited the 4770 sawmill rd location…spent 30 dollars…got home half my order wasn’t even in the bag…what was in the bag was incorrect…bunch of kids working while preparing food vaping…talk about a health code violation…I just want my money back but was told no by some so called manager….I will never eat at a taco bell as long as I live…Del Taco is a lot better and cheaper…please send me a refund for my 30 dollars and some change.
..BTW I will be calling the health dept. on this location.
I been waiting on a check from yall for a year
Why have online ordering when you have to sit through the drive thru to get your food? It’s not like you can skip the line. Now while I’m waiting in line my food is getting cold! I never get any sauce with my order. It’s like the staff doesn’t read the order! Consistently some part of my order is not right!
I placed an order on the app. My credit card was charged. I got to the store and they did not have my order. I had to reorder and repay. Please reimburse my credit card $21.75.
I placed a pick up order at the auburn indiana location and when it said my order was done the lobby was closed. Was made to wait in the drive thru for a half hour to finally get my order
Very poor customer service at your Glenwood Rd, Raleigh NC location tonight. I pulled up in the drive thru and the young boy said “what you getting”. I don’t know who trained this boy but this is piss poor customer service. I asked for the manager when I got to the window and told her what happened and said you need to ask how may I help you or may I take your order. The manager named Precious was just as rude and said “ok I agree you’re absolutely right” she didn’t apologize. At that point I didn’t want the order.
Is there a corporate taco bell in mount olive NC. I’m looking to relocate and work for a corporate owned taco bell
I am a doordasher and we have orders at our local Taco Bell frequently, unfortunately the dining room is always closed, so the drive thru is always backed up to the road. All other restaurants have a designated pick up spot for dashers, even if there dining area is closed. Taco Bell is the only one that tells me we have to wait in line like everyone else. Why can’t we park or pull to the side and we go in or they run it out to us. The wait in the drive thru is brutal. I have declined orders from Taco Bell because of the wait. I think delivery services are going to get more popular so maybe we could work something out to make it easier to get your product to the customer. Thanks from scottsboro, al
Waited 40 minutes for my order. Still didn’t get my second order. Very rude manager. She closed down the second line knowing Thanksgiving night would be crazy. Please contact me at 918264xxxx
Taco Bell in My Pleasant, Texas would not assist my wife on their touch screen with her order. And these people deserve more than minimum wage. Never, never again will I part your doors.
Your lady manager in White Oak PA at Jacks Run Road outlet does not want to apologize for the inconvenience. I drove off the drive thru window after paying because the cashier closed the wibdow and did not tell me to wait for my order. So I had to park my car and go inside the store only to hear from a manager telling me that the cashier has no fault and that she does not need to apologize to me. I like Taco Bell but I will not go back to this location and will tell anyone I know not to go there too ever!
I ordered online dinner for my family..drive to taco bell, and they are closed for maintenance until tomorrow. Now I can’t feed my family, no money and no food.
The taco bell in Pearl river Louisiana, has cross dressing MALE working the drive thru. I don’t think that is right, especially when a young child sees! Resembles a female (fake, not the plastic surgery ones!) Make up, but sounds like a male! They should b in the back! Ppl are who they are that’s fine, but when they make it obvious, n emphasize it, it shouldn’t b allowed. Something needs to b done!!
We are very disappointed in the service me and my family eat there every weekend we spend about $40 to $50 a week I waited in line for them to tell me we no longer sell taco salads when in fact i just got one about 2 weeks ago I was in line about 30 mins…….. then you take the Mexican pizza. Thank you
I need to speak to a corporate official immediately
Received an “Uber eats ” order thru the drive thru!!!! Tried calling the restaurant several times with NO ANSWER….totally unacceptable
Taco bell on veterans pkwy columbus ga. Isn’t taking orders the man said in drive thru because they have to many orders after we waited on everyone else to go leave in line also. Still waited 20 minutes to hear that they are to lazy or slow to serve people. He had a terrible attitude!
We placed an order via your app to be picked up at our local Taco Bell. Paid for it as well. We selected to pick up the food in the lobby on the app. We get there (we walked) and the lobby was closed and they would not give us our food via the window. We PAID FOR OUR FOOD and you stole our money. The manager, Seth, at 15500 Detroit Rd in Lakewood Ohio was rude and mean as I tried to explain. It was not our issue that location was short staffed. I want my money back, and an apology for how rudely I was treated. Truly pathetic.
Today was the 3rd time I’ve gone to the Northglenn Taco Bell on 104th & Melody. 1st time: couldn’t take anything but cash; 2nd time: sign on door said lobby closed with a long line of cars; today: lobby closed, gave order then sat for 15 minutes with no movement, truck in front of me didn’t stop for their food so the guy at the window tried to give their order. We will never go to that Taco Bell again – maybe any Taco Bell
I’m not sure where this complaint will end up, so I’m only going to say (for now) that the Taco Bell in Woodhaven on West Rd – the supervisor is ghetto and ridiculous.
I’m going to leave an extensive complaint with the corporate office with details and names.
The store on Centerville Hwy in Snellville Ga was the absolute worst experience I have ever had. 40 min wait only to find out the fryer was down and none of the items we usually purchase were available. We ended up ordering quesadillas which only had 4 pieces of chicken in each one and it seems as if they purposely avoided giving us a receipt so that it would be harder to complain. I am requesting a refund or atleast requesting they do better at that location.
Yes I work for taco bell and I have questions about maternity leave and the pay. Looking up everything you do get paid but store managers do not know how to go about it.
I ordered a burrito supreme with extra lettuce and it was ice cold. Returned it and the gal said it was cold because I ordered extra lettuce. Not happy with the service at possible Taco Bell at all. Been coming here for a long time and the gallon there was very rude
I sent a order to the wrong store. I never picked the order yet they still charged my account.
I just left taco bell on youngstown-warren road, Niles. Ohio
Store #035359
I bought 3 crunchy taco supremes @ $8.07 . This is “RIDICULOUS” NO drink…nothing else. On your website these should cost $1,51 !!! Thats not to bad !!! But 8.07 $ is bullx…the whole meal thing would have cost less…i questioned the price at the pickup window, they said prices went up.. this is frickin crazy…i’m done with Taco Bell
I don’t understand why the stonecrest location is always closed a hour before closing time. No matter what day of the week it is
Hello my name is Tom Murley. After Atlanta Brave Ozzie Albies, stole second base in the first inning of Tuesday nights game one of the 2021 World Series, I looked at the rules as to when the Steal a Base Steal a Taco is available. There was no time when the deal started. My wife had already purchased $16 prior to Ozzie Albies stolen base at the Taco Bell in Eureka, Missouri. I told my wife about the stolen base and that she just missed out. My wife told me that she wanted some more items from Taco Bell because she did not enough for the family the family and she asked if I would back to purchase more Taco Bell. I ordered another $16 worth of Taco Bell food. I then asked if the offer was initiated tonight. The drive through person was polite and said she would check with her manager, John, when i arrived at the window the drive through attendant told me that the manager said there were no free tacos and had not heard of any promotion giving away free tacos. I had the app on my cell phone and asked if he could come talk to me so I could show him the offer. He might have been busy but did not come to the window. I was received our second purchase. I asked a third time and he came to the window. I tried to show John my cell phone screen; however he ignored that and told me there was no such promotion information that he had heard of and advised me that as long as he has worked at Taco Bell at the Eureka, Missouri store there has never been any free Taco giveaway. Just a note I received a free taco at this Taco Bell last year during the Steal a Base Steal a Taco promotion last year. We talked together for a moment. John wasn’t rude but seemed irritated as I tried to explain. Before I left I politely let John know he should check with his supervisor because there will be people asking for there free Taco. Before I drove away John said something to the affect that this Taco Bell is separate from the other Taco Bell’s in the area. I gave John my full name and told him that I would check with another Taco Bell to see if they were participating in the promotion. I then headed home with my additional $16 worth of food. The first purchase was approximately $16. I’m not wanting John to be reprimanded but he does need to know of the promotion by tomorrow. I’ll pick up my free Taco tomorrow somewhere else because your food is one of my favorite take home food.
Thanks for your time
Tom Murley
Eureka, MO. 63025
Cell phone 314-930-xxxx
The Taco Bell at 5141 Lapalco Blvd, Marrero, LA (034449) started having a person take the to go orders. The person stands at the entrance to the drive up lane, blocking all traffic in or out and is too far from the menu. One must know what they want without reference to the menu and the current specials. furthermore, you cannot see if your order is correct — the machine used is too small and often the order is incorrect i.e. tonight my drink was not on the order. Receipts are not given unless requested and often napkins are absent from the bag. It is bad enough that we have to eat in our cars b/c rarely is the inside open. I have cut back by 50 – 75% on my visits to Taco Bell.
Order no 382872 date 10/24/2021 was not correct so I called right away and was told to bring in my receipt and they would take care of it. I went today after work the “manager” took me receipt was rude and provided me with no service. I had to call the cops to get my receipt back, and was told to leave after I was ignored waiting at the door the first time, so I had to wait in line at the drive up, and that is where I called the police because she would not help me or return my receipt , or provide me with her name even , she was rude rude rude and I would like that noted on her record and either my money back . I will not be going back to that store again. My name is Jonella and my phone number ber is 785 260-xxxx. It is not a cell phone so someone will need to call me please . Address of the store is 2013 NE TOPEKA KS 66608 THEIR PHONE NUMBER IS 785 234-6293 TODAYS DATE IS 10/26/21 and the time I was at this store was from 8:00ish to 8:30pm when this manager person blew me off and would not return my receipt back to me
Hi my name is Maria Ramos and I recently worked for you guys in Hondo Texas Taco Bell I am supposed to resive a check today but I nolonger live in town ive moved away and have no way of picking up my check and I dony have an address for the store to mail it to me if possible can it be sent to me on my cash app please herr is my direct deposit and my cash app cashtag ($ramosruxxxx)
10/22/21 2:20 AM
Went to drive threw and they said they were closed. They said they were “out of product”. This Was at Chestnut Commons Elyria Ohio. Very disappointed.
Purchased two family taco boxes & this is what we paid for ? All she’ll, nothing but a small dab of meat. No lettuce or tomatoes. Will not be back
I was at taco Bell on East Main Street Springfield Ohio at 5:30 pm didn’t get to leave till about 6:30 pm do to they didn’t make my order right and I even went inside then I didn’t even get it all VERY VERY DISAPPOINTED WE SPEND AROUND 40-50 DOLLARS EVERYTIME WE GO THERE CAUSE ITS MY SON’S FAVORITE place to EAT 937-536-4376
What is your policy on when an employee goes to the doctor and is taking off work for 3 days, when employee told the general manager the GM took her completely off the schedule.The employee is 17. Her very first job and she’s not getting any answers to questions when she calls, no one returns her calls. I’ve tried contacting the GM myself. No one has called me back.
i do have complain i lost my phone at taco bell in rancho cordova cal on october 15 at 6 pm i know they have camera and record everything no one help me to see what happened so i called customer service the next day they promised me they will investigate my case after 5 days calling finally they called me and say our camera only hold 7 days recording why they drag this matter so long what are they hiding from me i need to get respond from your office as soon as possible
I have went to Taco Bell 3 times this week for a Doritos Locos Taco supreme and slushier. Each time it was a different reason why I could not oreder.
First time there was no ground beef.
Second time no staff.
Third time the delivery truck was delayed.
I do understand short staffing can affect a lot of things, however there has to be a better solution.
You need to get a hold of your regional manager to get your general manager in charge of the. Harrisonville Missouri location 25-40 min wait times with incredibly rude staff
Taco Bell at 16931 E. lliff Ave Aurora, Colorado 80013.
On Thrusday at 4;45pm, drive thru window try to order which there’s no drink’s that we order plus we couldn’t understand the person taking the order, drove to the window never had we encountered a person so rude unfriended she shoved the bag to us didn’t even ask if we wanted hot sauce then she shove my drink, I ask for a recipe she responded with no. I asked to speak to the manager according to her manager no manger around the I asked for her name and she closed the window
I couldn’t believe the behavior of this girl
I went through the drive threw yesterday and ordered a 5 layer with a extra tortilla.upon paying the bill I was talking to the cashier when a employee interrupted my conversation and said”what”in a loud voice I told him that I was talking to the girl.if your employees are rude to your customers why should I come back
I ordered 4 beef burritos at $1.39 each. When I opened the first burrito to put sauce on it, it barely had anything in it not even enough food to go across the burrito. I brought this to the attention of the manager immediately and his response was that the cravings value menu was literally only something that people used to order for their kids. I told him that it was not worth what I paid and I was unhappy with the appearance and quantity of the food and he said that’s what you get when you buy a dollar burrito. I will never be back to this restaurant and I will leave a detailed review on Google as well.
Just saw a commercial with a couple on the beach. A red buoy #5 gets knocked over. In us waters red buoys are even numbers. Buoy # 5 would be green. We are in the IALA region B system!
My husband was in the Ardmore Ok location. He was waiting to order at the register. After waiting a few minutes he was asked to go to the kiosk to order. He went to the kiosk to order and was trying to order. The issue Is that he cannot read well do to a brain injury. He attempted to make the order but there are no picture and he could not work the kiosk. I don’t normally complain but I think that if the kiosk are going to be the main source of ordering then they need to be more disability Friendly. Taco bell is one of his favorite places to eat and I can’t always be with him to help him. Also your Madill OK location is Amazing! We highly recommend them. Thank you for your Time
I went to taco bell on Thompson Road in Syracuse, NY. I ordered 4nacho cheese chips supreme and two soft tacos. All interaction with the staff was great. But when I got home there wasn’t any soft tacos. The hot sauce packets were exploded and stuck together as if it was old. The other hot sauce packets were fine.the group of 5 stuck together couldn’t have gone unnoticed by whoever placed them in there.
I went to taco bell on Thompson Road in Syracuse, NY. I ordered 4nacho cheese chips supreme and two soft tacos. All interaction with the staff was great. But when I got home there wasn’t any soft tacos. The hot sauce packets were exploded and stuck together as if it was old. The other hot sauce packets were fine.the group of 5 stocked together couldn’t have gone unnoticed by whoever placed them in there.
A flour inside another flour. Tooo much. Taco Bell used to be my favorite but y’all have done away with the good menus items ie: tosada and the7 layer burrito just to 2right off the top of my head But 2 flours for 1 burrito is a little too much
I live in brownwood texas. I have visited the taco bell here several times and have had nothing but problems. When I report it to the manager they do not care. Now i have ordered extra cheese for my wifes tacos but they charge me for it and we get even less cheese than usual. Does your company condone stealing money from customers? I called the manager today and she refused to help
Can you please help me? My wife paid for all that and she is pissed, i need to get this fixed
Please get smothered buritto back on the menu. thank you
Why o why did they take the fiesta taco salad off the menu ??
The location on Stringtown Road in Grove City, OH is rarely open before 10am, when the hours clearly are posted to be open 9a-2a. I normally do not complain, however, this has become a constant disappointment and during the lunch/dinner hours, th employees can be seen standing around while dining room or bathrooms need attention all while loud, vulgar music is playing loudly from the, “kitchen,” area. Such a disappointment!
I was picking up and Uber order and they said they didn’t have it we tried to show them and they said there’s nothing they could do. That’s our money they are messing with
This is the third time my order has been screwed up I ordered a burrito supreme and I get supposedly a five layer burrito that has no rice and that’s pretty bad you guys raise your prices and don’t give me what I want kind of frustrating
I was over chargeed by 13.99 . I ordered 12 beef crnchy tac sup 15.99 and 12 nc DLT Supreme 15.60 and 1 lg wild stwbry for 2.89 an was charged 48.47.
I usually do not complain as I know sometimes people are just having a bad day. But today I stopped at the taco bell location 13 ml. & Hoover, 11799 13 ml. at 4:11 pm a young man Brandon eventually came to the window as I called numerous times at the speaker with no response. I asked to place an order and was informed that I would have to wait 20 to 30 minutes for the next shift to come in. I asked if there was anyone to prepare a meal and I was told no. ” He had been there since 9 and couldn’t do anything for me. I asked for the manager whom was bent over by a register and he never looked up. I stop by Taco Bell a couple times a week and just thought someone should know how horrible this location is.
Only one order per car in the drive- thru? Absolutely laughable. You need one person to go inside and touch your filthy restaurant during a pandemic? If you are worried about traffic backing up, how about fix your speed of service? It ain’t rocket science. But then, even getting the correct order seems to be rocket science at this abominable location. You always end up going inside anyway. Last time I was inside an employee was sneaking food their family. Very last straw for me. Waterloo, NY.
Taco Bell manager threatening me he said come inside me and my boyfriend and friends plus he works in Escanaba Michigan thank you good bye
Are you guys eventually going to bring back to fiesta Taco salad and the pizza and a tostada
We visited Taco Bell 027999, Long John Silvers, 10-1-2021. I used the restroom prior to leaving to continue our trip home. There was an employee in the other stall. She came out as I was getting ready to dry my hands. She then ducked out of the bathroom without washing her hands. I left the restroom and saw her behind the counter tying on an apron. I contacted the manage via phone and explained what happened. His response was “the employees are supposed to wash their hand after using the bathroom”. He said he wold talk to her. I asked if he needed me to identify her, there was more than one female employee, and he declined. I am doubtful anything was done. I am so grossed out. This was filthy, piggish and disgusting. She was in the bathroom wiping her privates, her, the place she poops from, and then ties on an apron to handle food. The manager lacked concern. No apologies. Not that one would have corrected the situation but this emphasized his lack of care.
This taco bell here in sweetwater TN are very disrespectful towards customers. I got told that I can’t sit at the tables outside because I constantly order food here. There all disrespectful towards everyone they talk very bad about the customers I just want someone to tell them that were allowed to sit at the tables outside.
Taco pizza was my favorite thing to eat . Now I don’t even want to go there because it is gone and so are the empanadas
Worse location in any state waited behind 10 cars for 40 minutes on Tyler bob mentor Ohio to tell me they are closed now. I should have never gone back after they got my last 2 orders wrong. Definetly not again.
Hi! I was curious to know if Taco Bell has a policy concerning doordash delivery after 11pm when the lobby closes. If so, could you please provide details?
I do understand that not everybody wants to work && because of that y’all have to hire ANYBODY but the disrespect that’s being giving to customers is horrible to tell a customer that’s your not going to do what they are paying for is wrong and unprofessional and when saying that I will be calling Shanta and a manager says okay call and start laughing well then I go up to the next best thing
I needed a letter stating when my last day of work was .. I’ve been waiting for 3 weeks for it…my electric has been shut off…my water is fixing to be shut off…if I don’t get that letter in the next 2 days I will file a lawsuit…
Just went thru drive. Thru spent 15 dollars I got two tocos called to get my money back and that hung up on me there
Several times I’ve gone to the local taco bell & was told that there was no frozen drinks. Recently i went & was told there was no frozen drink or fried items. This happened twice. I am not happy about this. I’m not surewhat the problem is but its very discouraging. It’s the taco bell on Wayne rd. In Romulus mi.
Yes on Friday September 24 after work I went thur the drive thur. They didn’t have any help I understood so I waited got to window paid 20 in cash then paid 6.64 on a card then he said it didn’t go thur so he did it again charged me 6.45 a different amount I asked for a receipt. He gave me receipt for 6.45 so I went home checked my account he charged BOTH AMOUNTS. I told my bank I’m so upset … I’m single mother I work hard all day I felt cheaded.. what going on there at the Haynes Bridge rd Alpharetta. IM I THE ONLY ONE OR ARE THERE OTHER CUSTOMERS BEING CHARGED…
I live in Fenton Mo, last night I ordered the new chicken taco and some other food, got home with food took a bite of new chicken taco and there was a whole chicken wing with bones in there, chipped my tooth! I would like to know how this happened??? And what is going to be done about this?
After 41 years of residence in Vegas, I said something I claimed I would NEVER say, I said:” I am sick of eating at Taco Bell !”, I present this to you as a confession of sin, and I surrender my soul to you to punish as you deem proper. I also will never ever utter these words again.
You really need to teach your customers to stop being on there phone and get the orders right. Not even a receipt they gave me. We went on 09/26/2021 around 4:10pm. We went at 3956 Little York. Houston Texas 77093. Please I understand sometimes people need their phone for emergency, but to text. It’s so sad I know I may be one customer, but come on. Where is this world coming too.
Kurt Taco Bell in Asheville no has been out of chalupa for the past month. Why. That is the mainly thing I like. I was wondering why. Never had problems before.
I would like to add something bout the sandwich taco??! What bout calling it a “Sanaco”?..
Removing the Mexican Pizza from the menu was a big mistake! It’s the only thing I ever ordered!!! Bring it back!
Brainard MN. Manger very rude. 1 our door dash door is missing 6 of the 8 iten i ordered. Then drove all the way to get it fixed and i had to wait in drive through for an 1.
The taco bell located in floyds knob IN 47119 is always closed the few times i stop by after work some of my friends also have had the same problem.the light are on there are workers inside but no orders are taken.the sign says its open til 2am.the drive thru is closed by 1:30am.thankyou.
Taco bell commack.ny horrible lady trying to tkae credit card nes for drive no english and didnt say one word to us to take our order
Taco bell in eastnorthport ny horrible lady trying to tkae credit card paymrnt o fron machines for drive no english and didnt say one word to us to take our order
Taco bell east nortport 11731 horrible no customer service to order
I got my food and when handing me my food they spilt my drink and then didn’t even have the comonebcertisy to give me a new lid
Every time I go in to Taco Bell I have to go back and get something because it’s they always forget something out of my order and your manager that worked Friday night Is in the Albion store Albion Michigan Was really rude and disrespectful
Please bring the Mexican pizza back ASAP!!! Sincerely an angry pregnant paying customer
I recently had a charge from Taco Bell on Forest Hill Blvd West Palm Beach FL. I hadn’t visited the establishment during said charge. When speaking to my bank I was told my card was used during a drive thru transaction using the tap pay system. I wish Taco Bell had a system in place for better security or fraudulent charges from occurring.
This about never giving you any sauce must stop
Under what circumstances is a Taco Bell location allowed to close their drive through service? A location I frequent continues to close the drive through but when going inside it seems to be a full staff more than capable of working the drive through.
Next question: Does this company do unannounced visits to locations as a means of quality/service control?
The highland,IN location tells customers that systems are down when it’s close to closing time so they don’t have to make anymore orders for the night 3x I’m one week is not coincidence. I over heard workers through the speakers confirm my suspicions
3776 W 150 Cleveland oh 44111
Was the worst store I have ever been to! They gave me things I didn’t order, didn’t give me things I did order, it was the worst 28.08 I have ever spent for some
Food that looked like a toddler made it
9/21/21 order 310256 The employees need to take their time and make the food presentable and accurate
Hello i will like to speak to someone during a recent visiT for discrimination
I am the parent of a minor employed by your corporation in the Deltona, FL branch. There is an issue that I need to report that had to do with the branch manager requesting my son to do something outside the scope of his employment, away from the store, requiring him to drive to pick up employees that were not coherent to work. This is an urgent matter as my son will not be able to return to work over this incident and I will like instruction on how to properly follow the chain of command within your organization
So my husband and I just went to taco bell drive thru in Clifton Park NY, and sat in car waiting 5 mins and no one came to take our order, we thought maybe they were closed until we drove around and seen 2 people sitting in dining room and 1 other taco bell employee walking outside on her phone. Horrible. No one took our order. Now I know why there was no cars in or around there. No service
I just received horrible customer service at the taco bell on Beach St and Western center in Haltom City. I made 2 separate orders and the drive thru guy that took the order was very rude. When we got to the window, the on duty manager took payment and when I asked about my second order, he said there wasn’t one. I said the guy took my second order and he said we don’t do second orders through the drive thru. I asked why the guy took my order then and the manager said he made a mistake and didn’t put the order in.
I have never experienced such rude workers that hang up on you when I placed my order online everything was messed up when I got it home and items missing. I called and got hung up on and then tried to call back and they took the phone off the hook. This Taco Bell is always like this and continues to keep operating like this with their workers . Terrible!!!
Ordered meal on app for the first time and of course they still can’t get our order right! Drove all the way back to return snd request money back.I was told he couldn’t give my my money back I have to request that from the app. No where to do this! Wrote a request there and not showing anything went through or did you receieve? Sloppiest made soft tacos husband has ever seen! Added lettuce when I made sure on the app i chose NO LETTUCE. Done with Taco Bell! please send me my money back! No even an apology last night. That is all the guy said!! REALLY??!! Great customer service!!
I stopped at the Coopersville Michigan Taco bell initially on Tuesday September 14, 2021. I waited in the drive-through only to be told that we have already served our last customer. It was 2001 (8:01pm) and their hours are posted to be open till 9pm. On Thursday (9/16) on my way home from work, I thought I would try again only to find them closed already. Then tonight Saturday 9/18 I pulled up at 7:53 and was told they had already served their last customer. What is wrong with this location? Is there not a supervisor?
My sister in law went to Taco Bell on Hoosick street Troy Ny, 12182 and she has a 3 year old and was trying to find what to get her and the employee started to yell at her saying she’s done ordering because there was 3 cars behind her. I understand if they are having a rough day but no one should be treated like that, it’s unprofessional and quite rude to yell at her for trying to see what would her daughter will eat. All kids don’t know what they want all the time. Not sure who took her order but they need to be talked to. Disrespectful. Her daughter is 3 years old for god sake learn some manners.
I am very sad that about the time you think Nacho fries are back then they are gone!!!! If you have any marketing sense you would keep them!!!!
Took a good 20 minutes to get through the drive-through they just like let people sit there and was like I’ll be with you in a minute and never got back to anyone and then they repeated everything like twice do you want more sauce do you want this and here’s your price again get up to the freaking window my $5 bill is ripped oh you need a new different $5 bill thanks didn’t have any of my food and just dismissed me stupid the whole thing and then I get on this Taco Bell survey thing and it’s all bad, tell the bell about your visit it was some stupid that had nothing to do with my visit a complete waste of time what the heck
My complaint is to long to write. Very rude manager shane F the food was horrible if I wanted no meat I would have ordered no meat . Worst experience ever I will leave them a review and I have pictures
Store 020033
Please call me 620506xxxx
I’m obsessed with Taco Bell Diablo sauce! I always buy it at the grocery store. Now I can’t find it anywhere. Did you stop making it? I sure hope not! Is there anyway I can order a bunch? Bottles or packets is fine. I prefer bottles. But I’ll take whatever I can get. That’s for your time.
I would like to send pictures and a experience I had at a store. Play send link
I stopped in today to order food at the North Randall Ohio location and I did not get waited on. The store was dirty . It was not busy at all. I’m going to make a report to the Heath department.
I was wondering why the green verde sauce was taken away. Also why was the Mexican pizza and tostados taken off the menu.
Please bring them back
i have 2 complaints i called the 1-800 number and nobody never answers waited over 20 minutes went to taco bell store 028719 ordered 2 beef burritos was overcharged due to them being a franchise i showed them the value price on line and they could not care less told me to bad bait and switch felt cheated
Horrible Service today, Thursday 07/22/2021, Taco Bell 8000 Providence Rd, Charlotte, NC 28277 from order taker and Manager. Associate was yelling at me when I was placing my order and slammed the drive thru window in my face after I told her my order was incorrect. After reporting the female associate at the window wearing a red face mask to the manager inside the store, the manager was just as bad as the associate. She did not apologize to me she just placed the refund receipt on the counter and shouted to me ‘Lady, I just asked the associate to go home!’ Of course the female associate with the Red face mask was still in the drive thru working! Please retrain the female manager and the female associate wearing the Red face mask at the drive thru!
Do not go to the Taco Bell that is on tiny town road in Clarksville Tennessee They don’t care that they give you old food Soda does even have soda in it No napkins and no receipt
Today i went through the drive thru in junction-city-ks chesnut street location where the board had one price but I was charged a different price. The teller said there had been a price increase. I told her that it was against kansas law to advertise one price and then charge another and that they could raise prices but couldn’t continue to advertise at a different price. I asked for a supervisor. The supervisor named kelly very rudely said thats the price. You can pay it or go somewhere else. Needless to say, i will not be returning to that taco bell. I am not upset about the price increase but the fact of how rude the supervisor was and that she didn’t care that taco bell was breaking kansas law. I hope you will take action to correct this attitude and actions.
YOU NEED TO PUT YOUR TACO SALAD BACK ON YOUR MENU. USE MORE QUALITY PRODUCTS IN YOUR FOOD. QUIT EATING THERE FOR A FEW YEARS. BACK FOR A FEW THINGS.
Why did you take away the Mexican pizza? And the food you offer now is not that good. Something has changed and im dissatisfied. I used to go 3 times a week. Ive even tried different stores. Not the same. Im sorry I can’t eat there anymore
We have been given the wrong order while going through the drive through the last three times I’ve went to Decatur Texas. The money was never re-applied back to my debit card. The manager was very rude and disrespectful. We live 30 miles away and could not I drive back. Just makes me sad.
Is the problem with you not having any sauces nationwide is when I ask for 3 or 4 sauces they grab a handful of each I end up with like 25 sauces I throw all out constantly you guys need to have some type of a nationwide 3 per customer unless they asked for more and you’d never run into that problem you must throw a $100.000 worth of sauce money away every year it’s ridiculous everywhere I go same way asked for a couple sauces you get at least a dozen or so. Fix that problem save money and customers
You have a water leak at the military location that is very bad. I have been telling them for weeks and it is still broken.
Can you bring back the beef and chicken fajita you had on your menu at one time?
What is going on Taco Bell??? Why no taco salads?? Everyone else is serving salads… and NO!! You’re protein bowl isn’t a good replacement. What is up with no Mexican pizzas? What’s up with no Nachos Supreme?? I refuse to pay a nacho bell grande price for a nachos supreme filling… What a waste of chips. Should’ve kept the supreme and lost the grande.. Some locations have Dr. Pepper. Some don’t. I’m to where your restaurant is last on my list. I’ve been to Taco Bells from Texas to Montana (in S Dakota now) and they are all starting to be bad. Now I’m forced to eat a Dairy Queen taco salad and they suck also but at least they are available.
I have been going to taco bell for a long time however past few times I’ve went my orders have been wrong and when I’ve called the store or even went back nothing is being done the works are rude and very unhelpful
I’ve tried 3 of the Taco Bell’s in Summerville/ Goose Creek SC it’s only one Taco Bell that follows the commercial in a commercial says you can buy a five dollar box that’s what you get the Taco Bell in Goose Creek South Carolina and the one on Highway 78/Crowfield they’re five dollar box is $5.99 and then they tell you they’re really isn’t a five dollar box, so why do y’all say certain things are five dollars and they sale it for 5.99? I’m just trying to understand what’s going on.
Thank You
Denise F
3 times in this last week I have gone to Store #032555 at 8470 Louisburg Rd, Raleigh, NC 27616 & they have had no food.
When I say no food, I mean no hamburger meat, no chicken, no crunchwraps, etc
Not to mention they are taking orders KNOWING they have nothing to eat
How can you run a fast food restaurant with no food
As a former Fast Food Restaurant Manager & Business owner (Catering Company), there is no excuse for this type of unacceptable inventory ordering & stock up
And the entire Store needs training, starting with the Store Manager
Tac bell at
6005 Preston Avenue, Livermore, CA 94551
I just thought he wanted to know that you need to train you employees a little better at that Taco Bell in route today when we were there eating at the end I order some food to go and then the lady called my name I was not happy that she would use my bag again and gave it to another customer at the drive-through window after she threw out the food that was wrong.
I do not like that you have a item on menu search but not available in any of the stores. Al
I do not like when a item is listed on menu but not available in any of the stores. You should remove it from menu.
I have eating at Taco Bell for years and years and I just went there to a store on Baldwin road in Auburn Hills and I got a beef burrito supreme no beans and there was no beef on it until I got more than halfway through with it I’m just very upset Last time my husband got the same thing at the same store and was excellent I don’t understand
There was hardly any meat on it at all
Good afternoon my name is Jeann-Viel Zuniga, i used to work for the taco bell in groves, texas back in 2019, and i need a copy of my W-2 form for financial aid purposes.
I am in the Drive-Thru of Taco Bell in Vinita Oklahoma and I came to the window and the employee was already upset I asked her if she was okay she said she was distressed and then as we were talking about the fact that they were very busy and it’s not normal a lady in the back named Jennifer heard her talking to me but didn’t realize it was me she was talking to she had a very rough tone mind you this is a minor and a grown woman talking to her acting like she wanted to fight this girl and I said something to the manager and got their name and the employee that was talk to you like that the minor is named Maya branstetter was already crying by this time as I’m telling this Jennifer woman that you do not come at a minor trying to act like you might physically harm them especially when that’s not yours and especially being that rude to someone in front of a customer I am so appalled of the service that happened if she had actually done something I would be calling 911 and I informed the young lady Maya if anything was to come about it to call 911 and if she would like she could have my phone number and I would come up there
I placed an order though door dash for 12 tacos.I only got 6. No straw. So I text I was told they dontcheck orders. So I’m not pleased either way.
Why in the world would you be doing a shift change at 5 pm? Telling customers there would be a 20 delay and to come back. Do ya’ll not like making a profit? Today at the Magee, MS store.
My name is Mr. Jackson I purchased a taco supreme a 3 piece taco supreme to get 3 taco supreme’s in a drink when I got the tacos there were salviati way through you can’t even lift him up the meat falls down on the ground they sell missing Saudi tackles I’m trying to get it set of somebody but they will not answer the phone I’m from Cincinnati Ohio it was the Glen way Avenue Cincinnati Ohio store
Employees were very rude and were cussing at me after returning to the dining room to retrieve sauces and dips that were not put in the bag after being asked for at the window multiple times. It did not seem as thought there was a manager present and if their was them made no effort to correct their employees actions.
The last three times I have visited the Taco Bell in Olney, Illinois (62450) there has been no one behind the counter taking orders. I have waited for about five minutes before leaving.
Why is the hard taco shell not hard? They use to be hard and crunchy? when you order them and take them home the shells are soft and they break apart.
Very slow took forever to get our food had to wait over a hour and people that come in after us got there food before us at Turner McCall store in Rome Georgia
My boyfriend stopped at Taco Bell on DuPont Rd Fort Wayne this evening. He called me to see what he wanted me to order. He wrote everything down in front if the lady. I could hear her. When he git home with the order it was NOTHING that he ordered. I tried calling and all I got was a fax machine sound. I called 5 times. Very upset. No excuse for this
I made two separate orders & got charged for both orders on one order which was $16.87. i asked for a refund. they only refunded me one of the orders which was $8.43. i returned & confronted employees about my problem . they gave me another receipt of the same order claiming it was the other order of my refund. the receipt was exactly the same. they robbed me $8.44. i still havent got both of my refunds on my card. my cashapp is $reynaa09
taco bell at 3324 se loop 820 forest hill, tx 76140
Taco Bell located at 7500 Commerce Dr Olive Branch MS 38611. Placed an order at 12:05 pm on July 18, 2021 on Kiosk #2 to pay cash, they would not accept cash, had to use credit card. After order was received we went to sit down to eat and was told that we couldn’t dine-in even though it was clearly posted that dine-in was open and every other table was designated closed for social distancing. As soon as we were outside they locked the doors behind us. While we sat in our vehicle eating our food, we watched at least 3 other people pull up and try to enter the restaurant. They individuals drove off the property without ordering through the drive-thru. Taco Bell is advertising that they are open for dine-in. Please advised us when it will be open for dine-in since we will not return until dine-in is open. Please contact me at 901-494-xxxx if you would like anymore information.
Taco Bell located at 7500 Commerce Dr Olive Branch MS 38611. Placed an order at 12:05 pm on July 18, 2021 on Kiosk #2 to pay cash, they would not accept cash, had to use credit card. After order was received we went to sit down to eat and was told that we couldn’t dine-in even though it was clearly posted that dine-in was open and every other table was designated closed for social distancing. As soon as we were outside they locked the doors behind us. While we sat in our vehicle eating our food, we watched at least 3 other people pull up and try to enter the restaurant. They individuals drove off the property without ordering through the drive-thru. Taco Bell is advertising that they are open for dine-in. Please advised us when it will be open for dine-in since we will not return until dine-in is open.
Y’all need to come to Thomaston ga and close this b down people are getting sick as f and the restaurant is nasty to
If you don’t I will release pics and videos to the news media and to the Thomaston ga health department
This place in boyertown is cheap. management is extremely rude and disrespectful.
Taco bell should bring back the enchorito and Mexican pizza
OUR EXPETIENCE WAS TERRIBLE!!! WE PAID 30 DOLLARS AND THE CASHIER WAS TOLD 5 TIMES TO GIVE 2 TICKETS!!! SHE CHARGED ME FOR THINGS FOR OTHER FOLKS ORDERED!!!! THE TACOS WEDE NOT FIT TO EAT!!!! NO LETTUCE TOMATO, ONION ON 12 TACOS…GOT COMBO BURRITO AND SUPER BURRITO!!! WE WERE SO UPSET AND I NOTIFIED MANAGER WHEN IT HAPPENED!!! SHE PUT NO NAPKINS, SALT, PEPPER, CUTLERY OR ANYTHING!!! CANT FIND TICKET OR SHE DIDNT GIVE ONE ON TRAY OR SACK!!! WE EXPECTING A REFUND!!! SHE WAS SO RUDE…SAID SHE WORKED THERE 3 DAYS!!!! GOD BLESS YOU….THIS IS DURANT, OK…STORE!!!!
Why is the Cedar Hill and the Desoto location still operating?
THE FOOD IS HORRIBLE, CUSTOMER SERVICE IS HORRIBLE AND THE WAIT TIME IS OUTRAGEOUS FOR THE HORRIBLE FOOD AND HORRIBLE CUSTOMER SERVICE.
PLEASE DRIVE THRU AND DINE IN AS A NON CORPORATE EMPLOYEE AND EXPERIENCE THE HORRIFIC FOOD, SERVICE AND WAIT OF IT ALL.
Please, please, please improve it or close it
I stopped at the taco bell 1840 Tarboro st wilson nc. Your cashier Kayla S. Is very rude, she dropped my card and didn’t say sorry or anything just made a rude comment to her co worker talking about thats what she gets I was not rude back and then she didn’t even put no sauce in the bag. My order number is 341143 7/17/2021 @ 7:45pm I stop at this location 2 or 3 times a week. With that attitude she may need to be away from drive thur or she will drive your customers away.
Very disappointed, I went to one of your corporate locations. They said they were out of beef. I said ok. I ordered a steak burrito Supreme. With rice, extra beans, cheese, onions, sour cream, and add guacamole. In return I got a burrito smaller then a regular bean burrito, completely unexceptable for almost a 9 dollar burrito. I am a small person and took a picture of it with my hand as comparison. I usually don’t complain. And have been eating taco bell for a very long time. But this was beyond a slap in the face.
So I have tried to go back to Taco Bell. But I find without my favorite menu item I find myself disappointed every time I look for a selection. The removal of the Mexican pizza combo has lost you a customer.
Is it possible to bring Taco Bell to Taiwan. I know there are stores in other parts of Asia. How would I get information of starting one here? I know it would sell very, very well. I’ll look forward to your reply.
Im complaining about the Franklin KY location. There customer service practices are terrible. I was in the drive thru line for 10mins and when i got to the speaker, it was 1102 pm. They stated we closed at 11pm. I was the last car in the drive thru and they should’ve taken my order even though it was 2 mins past closing. How can we resolve this issue?
I paid 73.44 my order number is 172. My food was garbage. When you tried to take it out the paper theres still paper in the food and the bag wasnt even strong enough to hold my food because they just threw all my food in one bag smashed and nasty. Im mad as hell. I called and told him my order number and he hung up on me. I will never eat taco bell again. Yall are trash. And i want a refund. 7/15/2021 cashier philesha A 6579 glenway ave. At 9:35 pm. Order 104072. Crazy you spend your money to eat dinner after a long day of work to take it out the bag and it all falls apart. No meat in my tacos. Its ridiculous. Id tell your employees that if they dont wanna work in fast food to quit because thats there job to prepare our food and serve it right amd provide a big order with a bag strong enough to hold everything.
Bring back the grill stuff burrito please
Hi, So I had a VERY SHARP chicken bone in my chicken quesadilla, that stabbed my mouth, and could’ve potentially been life threatening for not only me, but my unborn child was well; had I swallowed it. I’m very high risk in my pregnancy, and I’m also on blood thinners, and I just wanted to curve a craving I had, and ended up with this bone in my food. So I’m wondering what you’re going to do to fix this, and ensure that this NEVER happens to anyone ever again. I have photo proof. And I’ll even hold onto my receipt incase I have to take further action regarding this.
We went today to order a crunchwrap meal that comes with a taco and a drink which is still being advertised on TV and the menu is still up in the Taco Bell. They told us they no longer sold it. But yet it is still being advertised on TV and they still have it up on their wall. Was not very happy. Located at East Oltorf Street in Austin Texas.
I live less than a mile from a Taco Bell & often want to get tacos & bring them home. But by the time I get home they’re soggy & falling apart, so I go to a different fast food. Is there anything that can be done to prevent the sogginess?
I’m a truck driver and tried to walk through the drive through but was refused service because I couldn’t drive through with my truck
I ordered via Doordash nearest to 3950 Colonnade Parkway in Birmingham, Alabama. The driver forgot my 3 drinks. I called the store to ask if my drinks can be delivered. The employee puts me on hold and gave phone to Supervisor. She was extremely rude, I asked her to please have the driver deliver the drinks. She tells me that I need to contact the driver. She argues with me, talks over me and interrupts me as I’m explaining the issue. I told her that the store has a contract with Doordash, she cut me off and says Doordash has a contract with them instead. I asked her again to please contact the driver to deliver the drinks. No delivery driver is coming back to drop off drinks. She refused and hung up on me. I contacted the driver and my drinks were never delivered even though I paid for them. The worst customer service ever.
I went and bought a 12 pack of cinn delight and the middle was frozen in all of them took them back to them and they said it takes a few minutes to get warm ok I’m not stupid I’m actually a cook and I know that isn’t how it works I won’t be going back because they wouldn’t fix it
My complaint is about your Taco Bell/KFC outlet in Ramsey NJ on Route 17 North. I selected items from Taco Bell website and estimated totals cost to be $22.50. I drove to their location in Ramsey and ordered via drive through. The total came to $33.03. When I complained, I was told that they are combined with the KFC and their prices are higher then on website. How is it possible for your Taco Bell/KFC to charge 50% more than other Taco Bell outlets?
Naked chicken chalupas need to go on regular menu. Very upset they are gone, just gone.
Your store in Eaton Colorado is making your company look foolish. The list of reasons are almost endless.
Why do some Taco Bell restaurants charge double for the same thing at other Taco Bell restaurants. It seems to be price gouging. We visit many all over the state.
I’ve Been trying to get online to order to get the free crunch wrap but it won’t go through something much be wrong with the website cause it won’t let me even pay
Your food in Harrisburg Illinois. Monday 630pm. Service bad. Food unable to eat. cant believe you served 15.00 worth of it to me. It will be FB. 2nd complaint from this town. Nasty
I came thru taco bell at 1:20 asked for no beans extra beef and they give me the same amount that would be on there with beans this seems to happen every time i go to a taco bell so i will not coming back and i will tell my friends thank u
Most unprofessional ridiculous situation I’ve ever dealt with..none of my order was grilled because they were trying to close and go home early and said they already turned off grill and simply just didnt want to turn it back on…my whole order was all cold uncooked tortillas paid extra for everything to be grilled and upgraded to steak everything cold n old ..went in the garbage.. I placed my order for pickup on the app an hour before their closing time..solution to my problem was told they weren’t allowed to do refunds so I could come back tomorrow when grill is on to get my order…what a joke..
I’ve been visiting Taco Bell location (600 S Bowman Rd, Little Rock, AR 72211) for quite a bit of time. I normally do not do this but got really frustrated by the order received for more than 5-6 times from this particular location. I wanted to report that, Being a vegetarian, i always order Black Bean chalupa and spicy potato soft taco in this location and 5 out of 10 times, i end up getting a Beef chalupa supreme, I clearly see the order screen and receipt showing a BB chalupa and still end up getting a beef chalupa supreme, being a vegetarian, i really feel disrespectful opening that beef chalupa with my own hands and end up throwing away hesitating to replacing it at the location. Today (7/11/2021), i’ve ordered for 3 Black Bean chalupas and ended up getting 3 Beef chalupas. This time i took it to the store to show them what they did and asked for a refund. The staff were so reluctant and did not even care to apologize. This is not a way to respond to such incidents towards customers. I do not have the original receipt of the order but attaching the refund receipt details of the order.
Having such workers will give a bad reputation to the organization.
Order # 400961, Cashier Name: RODRICK W, Location: 600 South Bowman Road, Little Rock, AR 72211.
All the orders are wrong based on the manager that wants to “hangout “with staff”
My complaint is order # 908906, at 5812 Camanche Dr. Bakersfield, CA 93306 Dantes order. I drove to pick or order at 6:00 pm. The lady said it order doesn’t cover chicken chulupa in meal. She repeated her self, which I said “I don’t have a choice”, meaning Yes, well take the order She very unpleasant and she closed the window and refuse not to give us order. My girls inside the car starts crying. I told her I will complaint to corporation. We left without an order I don’t think she reverse the payment. She doesn’t look to happy and refuse to substitutes at the time at the window. I am not happy of the service, she should just give the meal.
I was charged $6.15 at a certain Taco Bell and was told they could not make my food. When I asked for a refund they denied my request.
I have been a long time fan of Taco Bell. 53 years and I have seen many changes but recently TB has gone way down. Opting most people to go elsewhere. After spending 21.00 on breakfast for four excluding drinks. I am disgusted at the food! I wished this link allowed pictures. Over priced and reduced quantity. Thank you for the smear of beans in my burrito. Not to mention ask for extra cheese and never get it. Next time I will save money and just ask for a tortilla. Never mind there won’t be a next time.
My fiance and I just stopped at the Taco Bell in Fairview station in Simpsonville South Carolina we ordered five soft Taco Supremes with no lettuce two chicken quesadillas and a large drink none of the tacos had anything on them but meat the quesadillas are soggy and just nasty as hell and we were charged $25.08 for this after we sat in the drive through for 30 minutes needless to say we are very unhappy the people working aren’t doing their jobs they’re just throwing s*** out the window to people who being very rude to the customers the board wasn’t even on like they were trying to close like we’re in inconvenience to them I mean this is unacceptable I mean people pay that kind of money for tacos the least they could do is get the order right I mean give me a freaking tortilla with just nothing but meat on it that’s unacceptableunacceptable my fiance just called that location to talk to a manager and let them know what was going on the manager was given the phone asked his employee why he answered it and hung up on her
My grand daughter works at store 37582 and has come home high on Marijuana since she started working there over a month ago. As we are her legal guardians I have Informed the Dickinson city police and your local store that this will not be good for them.
The Taco Bell in Henderson North Carolina never has any food never has any specials after 9 it’s supposed to be a place where you can go get food late why work late and I love Taco Bell but here lately you can’t even get an order because they don’t ever have any food prepared tonight I went in they told me they were only taking doordash orders they need to get their x together
The Mexican pizza is the best item on the menu bring it back
I have written several emails about how bad the service is at the taco bell in Ashland va. I haven’t received a single reply. We went by there again tonight and it was closed at 11:14 on a Friday night. Why does it seem that we can’t get a reply about any of our concerns?
I have not had TB in years. Now I know why. W Hill Rd, Flint, Mi made my cheese quesadilla. Cheese? Where? If I hadn’t asked for taco sauce, there would have been no taste whatsoever. Sorely disappointed. A waste of my fixed income!
My son worked and didn’t get paid. No one called me back
Can you please tell me who I would contact regarding becoming a bidder on the construction or remodel of any of your future Florida Taco Bell projects? Asking for my boss who is a General Contractor.
All outside lights and inside dining room lights were off, giving the appearance of being closed, however my friend say that they stay open until 2 am and that they have had the lights out for 2-3 weeks now. Store number 028864. Surely if the store had an electrical problem, management wouldn’t let it go for so long. Ticket #345117 at 9:32:39
Hello my name is Derek Greenway I just pulled out of the drive-thru of the Taco Bell in Ayer Massachusetts air Massachusetts and the person doing the speaker in the Drive-Thru told me that they were closed because there weren’t enough workers? How does this happen at 7:00 on a Thursday night? Why doesn’t the person that is inside telling people their closed make the tacos? Instead of sitting in there doing nothing
My wife works at the taco bell on 601 n national. Im consistantly hearing about her not getting a break when others that work the same hours are getting breaks. She mentions something about it and they say well youre only supposed to get a break if you work 8 hours, when there are people getting breaks that dont work 8 hours. And they told her that it was because she didnt smoke that she doesnt get a break. You would think that a company would treat someone that is reliable as she is a lot better than that.
The taco shells tasted old when I ate them and about 6 hours later I woke up with diarrhea and vomiting from 1am until 7 am…. I purchased them at the Sunset drive location in Jackson Mississippi on Wednesday evening… I tried calling this morning after 10 am but the phone just rang
My name is Anthony Falls I worked for BandG foods fa over a year and I was let go in June I got my check but I didn’t receive any vacation hours on my check and I was a shift lead for over a year put in for my vacation time never got it approved just want things to be fair.
Lately I’ve been very disappointed with your chalupa. It’s like having the ingredients sandwiched between two pieces of cardboard and hard as a rock.
Tonight I purchased dinner at Taco Bell, in Tucson on 3930 E 22nd St. My survey was number 2217-7037-2527-3407. This was order 301932. I was extremely unhappy upon returning home as the salsa which I requested an assortment of, was missing! In my opinion that rendered the meal inedible! So I called the restaurant and spoke to a female, who told me I could come back and have sauce for free! Of course I knew this but reside 4 miles + away. I felt this a poor response to my proble. Which led me here.
Have you even looked at the many complaints about your franchises on the gulf coast in Mississippi? Numerous complaints about horrible food and service! This is unacceptable. My favorite place is now discussing . I have had to enter Taco Bell to correct my order 3 times in the last month from the drive thru to have eyes rolled at me! Please look at comments. Food is nasty and no condiments or straws given!
I was treated rudely by a taco bell Manager. I called your company and was told i would be contacted in 3 days. It has been 8 days. No contact. Are your customers not important??
Me and my family was hit in the face with a bunch of coins by a employee at Taco Bell in Oakland ca
I placed an online order on 7/7 for Amber. I was sent a text at 7:26pm stating that my order was ready for pickup. I went in and my order was bot ready which was fine, but the cashier grabbed the receipt from over by the cashier counter and handed it to one of the employees to start making it. She gave me my cups to fill my drinks and the soda machine was completely watered down. She filled my soda from behind the counter and it had no flavor. Behind the counter where they were making the food they had some music playing. It was Eminem and the song had alot of profanities in it. Very inappropriate. I went back up to the counter at 737pm and asked the lady if my order was ready and she said almost. About 5 minutes later she informed me it would be another 5 minutes. There were other people waiting for their items as well including a door dash driver that was there to pick up an order for a name of Thomas R I believe. She was clearly getting frustrated as well. I finally got my order around 750 pm. From what I can see it looked like there were about 8 or 9 employees working, one of which was a younger gentlemen who dropped the F bomb. I also ordered soft taco Supremes which I got regular tacos instead of supremes. I wouldn’t have cared so much about waiting for my order if it appeared they were short staffed or were at least trying to accomodate the customers. Appears to me like they are trying to fudge their numbers by saying the orders are completed when they clearly are not. I went to go fill in the customer survey from my receipt but all I have is the copy of the order not an actual receipt. There was no code on the top to enter into the survey screen.
3901 east 120th Ave in Thornton Colorado was the location I went to
No senior discount at a Taco Bell in Paul’s valley Oklahoma. Will not be eating there anymore.
My name is Liam, I am 10 years old. I am asking you to please bring back the Mexican Pizza!!!!! It has been my favorite since I was 4. I miss it so much that me and my Mom tried to make our own. It was not the same☹️ If you can’t put it back on the menu, could you please make a do it yourself kit to sell in stores. Thank you.
Just at your location on Merrill road. They had nothing on the meau. But yet the one on Atlantic had it was not happy at all. My number is 904. 707 xxxx. It was ridiculous. We had to spend more than what we wonted. The bad thing why would one have t. And not the other. And they even had it the the drive through window Not happy at all. With your company. Thank you
I work at taco bell currently and I went through an unacceptable situation with my manager. Her name is Fatima Henderson at Taco Bell Easton, PA. The address is 2420 Northampton St, Easton, PA 18042. I asked her 4 weeks before this acurance to have Sundays permanently off to have a closer relationship with Gold and she said that she said that she will make that happen and last week my schedule showed that I was supposed to go in on Sunday and so I thought it was a mistake so I didn’t go in and Fatima had made a new schedule and she put me on for Sunday one again and I texted her on this app she makes her employers use so we can see our schedule. It’s called “The Crew App” and I texted her asking her if I can work the hours she scheduled me on Sunday, that I can work them on Saturday because she is discriminating me relationship with God because we spoke about this on multiple occasions. She says since I didn’t show up last Sunday I have to stick with what the schedule says so she is basically “punishing” me, which is unprofessional and unacceptable. I told her I’m not coming in and she says “Excuse I don’t know who you think you’re talking to but I don’t tolerate disrespect but this conversation is over” and then she removed me off the app. So there needs to be a talk with her because that was absurd.
While visiting the restaurant in Ware, MA. today, I was alarmed to hear employee, “Derrick”, using the “f” word multiple times while in the restaurant. “Warning, do not bring ladies and kids to this store” unless they are sailors. I was at the drive through and heard him all the way across the store. I am going to share this experience on social media. People do not need to bring their families to restaurants where employees disrespect customers.
on 7-5-21 traveling back from Monterey went to Taco Bell to eat, Plus we need to use the bathroom. They said no have to buy something ad least $ 3.00 per person There were 4 of us we said yes Taco bell still would not give us the code to get into bathroom. This is not right. This all happen in Morgan Hill CA Thinking about telling all my friends not to eat at Taco Bell. This ordeal was wrong never been treated like this. This was around 10 at night plus there were 2 other people trying to order. Nasty people working there. I have a Taco Bell where I live in Dixon, CA Not going to eat there any more. Please fix this
On Monday 7/5/21 at 11:30pm, I went through the drive-thru at Taco Bell 1314 Middle Country Road. I had just returned because my whole order was erroneously served 15 minutes prior.
When I went to the window, afyrr a brief conversation the man which had taken my order, stated to one of the employees, oh my God he is a pain in the ass! Just give him his money back!! I was very disgusted with this man. I drove away very disappointed
I bought 48.02 worth of party packs tonight and I had to throw them away due to finding two long black hairs in my soft tacos some one needs to contact me ASAP or I am contacting the better business bureau
We went up to the counter of Taco Bell in Cherryvale Mall in Cherry Vaalley IL and the waitresss walked away from us and walked to the back of the store and ignored us. So we went somewhere else
My name is Devon Mcmichael and I work at Taco Bell in Carolina forest I been complaining To my manager bout he much I’m making and I been there way over 4 months now Nandi I have bills to pay call me at 843246xxxx
I went to the taco bell in With stone Salem NC Summit Square at midnight July 5th. I went through the drive thru ordered nachos and a baja blast frozen the lady said they did have it asked what they had a he said strawberry and raspberry my roommate ordered and ordered the baja freeze I said wait you’ll meet you didnt have it she said I saiiiiiiifld was we don’t have baja fountain drink she didn’t say that said oh wow what an attitude she said Don’t have any attitude but that is what you think then yeah I do. Asked to speak the manager he came on the mic and completed thebirdrr spokento him at the window told him what all that was said his name was Vincent I asked her name he said he couldn’t give it to me company policy she was standing behind him she said my name is Arias get it right… She should not be in customer service
My complaint is that you stopped selling the smothered burrito I will never eat anything at Taco Bell till you bring back the smothered burrito
I went to Taco Bell in vermilion Ohio today. & I ordered 2 number 5’s both with no beans extra sour cream! & asked for a soft taco instead of the hard shell. & left the drive thru got home & there wasn’t any meat on either of the nacho bell grandes! & got a hard shell taco instead of the soft taco! Sadly this isn’t the first time this has happened!
Went to the taco bell by El pass in lake charles, waited in drive thru line finally placed order 24.62 gave my debut card the girl said we only taking cash! Now mind you there was no sing saying cash only nor did the person taking order said cash only! So I did not have enough cash but I had a 100.00 bill asked if the manager would be able to make change the girl said immediately I just got my drawer no instead if asking a manager!! Then she said very sarcastic go to the ATM and come back! That really passed me off for me to have to leave and go back in line again!!! NEED TO HAVE A CASH ONKY SIGN
Why are your employees taking one order at a time? They take the order and give the food before they take care of the next guest. This is a very long wait.
Monday 3rd Bradenton, Florida
Understaffed, dirty lobby, no assistance with self checkout for elderly person or blind patron. Foul language multiple times from “manager”
While I understand restaurants have fewer workers, I am very disappointed in the lack of customer service for a food industry.
Store was very dirty and the fact the lobby was closed made me wonder why. Worker took her time coming to take our order. Was to busy on her cell phone. Manger was doing nothing but talking to a worker about someone being pregnant. Messed up both drinks and food was cold. Very bad experience and totally disgusted.
The manager Malik at Edgewood md location off pulaski highway is extremely rude and needs to be retrained especially the day after a holiday. There was an issue with the app and my order saying to pick up in store vs drive thru only. there were multiple people outside as well who were coming to the door with the same issue. The other people walked away and I said no look my phone is telling me that the order is ready at the pickup counter. He continued to mop the floor and ignore me. Luckily a black female with braids was nice enough to attempt to help me While Hispanic girl sat there and said I’m off the clock. He is not manager material he does not know how to handle a situation besides just ignoring it to start
I’m writing because I purchased a nacho bell grande and the chips were stale. I was very disappointed and couldn’t go back to return it. Taco Bell on Merriman in Livonia michigan
Please help us get the situation straightened out. Waveland Mississippi Taco Bell is horrible. They are out of bags so no service. Next time out of taco sauce. The family pack of Taco’s was the last visit. They had 1/2 teaspoon of meat if I looked hard. No mild sauce. It was horrible. My teenage grandson tasted one and didn’t want any. I bought them for him. Now I’m on Facebook for our towns page Bay Saint Louis Mississippi everyone is posting the food they received nothing but lettuce. Now everyone is posting our horror stories. Please ask someone to inspect this location. Fix or close it. Thank you. Pamela W Martin
Please bring back the Encherito
If I could go lower I would. Staff does not know what’s going on. Heard on the Radio about Nachos Grande Deal $5.00, Now I already have an issue with bad food so I stay away. But it had me all day long I went and you would think I don’t speak English. Oh they would have got it for me at a higher Price. I left so Pissed Mad then I let it ride but heard the Ad today Now I am Mad. Taco Bell Save You Money on Ad’s Get your stores in sync with what they sell. This store needs some new Management.
11 Hancock Bridge Pkwy West, Cape Coral, FL 33990
Store number 030970
Order # 334818
Order was messed up when I tried to call to get them to fix it they answered the phone, did not say anything and left me there on the phone so I hung up and tried to call back 7 more times no answer.
I requested for no cheese and I received everything with cheese. Receipt says no cheese. I just wanted my order replaced
On 7-4-2021 @ 5:48 pm order number 315590. I didn’t receive my naked Chkn
Out of the meal or my burrito supreme on got my taco and 2-Chzy bean and rice bur. I called the store and was put on hold for 20mins and then hung up on. Called back 11 times and phone is busy!!! (740453-xxxx) maybe there answer the phone for you!!
I am a door dasher I arrived at taco bell at 12:24 called to say I’m door dash and here picking up for Joe P. I was told to go through the drive through after waiting at the door. The drive thru was not moving. 20 minutes later as I’m in line I called back and someone answered the phone rude saying you have to wait like everybody else. I asked to speak to a manager and she advised me to pull over and someone will bring the order out. It’s 15 minutes later and I’m still waiting on a order that’s marked done. This is the 1st place I have come to that does not have a set up for door dash to grab our orders and go. I will follow up with door dash whenever they come out of Taco bell with this order 481350.
I went to milledgevill, Ga. Taco Bell around 1:30 today and I ordered a number seven quesadilla meal. When I get to the drive-through, I told them they did not give me my taco with my meal. The general manager then began to yell and a half pitch voice saying that my meal does not include a taco, when it does. She needs to be fired she is rude, hateful and does not care about her customers
812 E. Madison St Covington VA 24426
. The store manager closes 3 hours early every night so he and his friends and family who work there can get paid to smoke weed and eat. You need to send out someone under cover at about 10:30pm and try to place an order through the drive thru. They will tell you truck didn’t come and they are out of everything but tacos or that their system is down and they can’t take orders. A whistleblower has been in contact with a local news station that is doing an investigation for a story on Covid and how front line employees take advantage of the system at places who run businesses innappropriately like this particular Taco Bell. So y’all better get this Taco Bell to get it together before the story comes out and they have to shut down
Hi there. I will also be calling when you open too. But EVERYTIME I go to Taco Bell in uniontown Pennsylvania for DoorDash they make us wait on average 30-45+ minutes. They take care of all the drive through. People who come in ordering 20-30 minutes after we’ve been waiting this whole time. It’s so unprofessional it should go in order no matter what because you guys are losing a lot of money because we end up cancelling and leaving because they make us wait so long every freaking time. It’s very unfair to us as timing is OUR JOB. We are both losing money because of this setup and it’s not right! What can we do to fix this problem!? If not like I have heard other dasher say we are going to stop taking orders for Taco Bell and honestly y’all make a lot off DoorDash so that would be pretty stupid if y’all don’t fix this issue. People are getting fed up though including myself! This needs fixed ASAP. Thanks.
I recently when at 1:50 am placed and order at location in cherry city of long they took long to give me my food and second I got home I was missing my two supreme chalupas third thins I call like 2 time and the line was always busy I want to let them know my chalupas was missing I am so disappointed
Your contact us form is broken. It throws an Email Send Unsuccessful message both, on your website and on the app.
Will someone please call me about an order that I placed on Friday, 07/02, 04:12pm for $42.52?
This location is allowing unmasked staff to prepare and package orders. We are a high-risk home and cannot afford to risk this kind of exposure (unmasked people handling our food, talking over the food to staff on the other side of the station, breathing directly on the food), vaccinated or not, because the vaccines do not prevent infection, they only lesson the impact once infected, ideally, to the extent that symptoms never surface. They do not prevent transference to others if exposed. I refused the order and was told by management to seek refund on the app, which seems not to be an option.
My name is Josh Duran I wanna let you know that your taco bell in Johnstown Colorado needs professional help with management and co workers. They have a very Disgusting work station and clearly don’t know how to make the food the right way. Every order doesn’t look like the pictures you have displayed. The employees have very rude comments when I told them my order is wrong. There inn the back telling me don’t cry. The food in there looks like it never gets refreshed with new pans. The food looks like it will Poison you cause it sits out so long. I would appreciate if you would get back to me thank you.
I never realized that the employees make the hours and decide when they want to be open and when they want to close. No matter what time I go whether it is at 7 or 9 pm they are always closed. Tonight I got into the long drive thru line and sat there for 10 minutes just to get up to order and the girl to say sorry its 9:31 we close at 9:30. I have gone at least 6 different times in the last month for your restaurant to be closed. Is this going to change?
For the last several the taco bell in Greenville Al the drive is closed or like tonight can’t get ordered taken at drive thru more than 5cars left
Excelsior springs Missouri toca bell tables are dirty and there was food all over the floor not very happy customers.
Excelsior springs Missouri toca bell tables are dirty and there was food all over the floor not very happy customers. Gm was talking to the employee when we walked in today not good service at all
Toco bell Shepherdsville my 40165 y do u people keep the doors open ever time I come here it 35 40 min wait then most of the time it’s wrong it is bad here an no one domes to care I been here so far today waiting 40 mins an counted 12 cars that has drove off is it not about making money or what it’s sad
Luv luv luv my Taco Bell, however, someone at corporate has made some really bad changes.
1. Discontinued Mexican pizza, 2. Portions on the dollar menu have shrunk big time. 3. Discontinued the $5 boxes which were really great for poor folks. 4 . Took the big nachos off the dollar menu.
Actually when you compare your new menu with real Mexican restaurants, you could have a big meal for what it now costs for a “meal” at Taco Bell.
I’ve been in the corporate setting, an I know you guy do shoot yourselves in the foot often times. Whatever!
I called to order a large breakfast and the kid in charge said he couldn’t do it until it was paid for so I went and I ordered seven steak crunch wraps now this is it between 9:30-10:AM.
What I got was 7 regular crunch wrap supremes that were so flat and soggy no one would touch them plus we were looking for breakfast not lunch.
The fact that you were cooking breakfast at that time and I got a lunch return like I said flat and soggy it really sucked and none of my company ate, just opened it looked at it it was really soggy nasty, trash.
This Taco Bell is on Highway 50 in winter Garden, Florida.
I ordered a 5 dollar Grande box but she said it was only for certain areas and mobile alabama wasn’t one of them you either need to sell it everywhere for 5dollars like the commercial says or stop advertising like it’s 5dollars everywhere this is ripping people off
I tried to go to a Taco Bell in Longmont Colorado last night at 8:30 in the evening and I was abruptly told that they were closed. Any explanation as to what might have caused that I’m curious because there was no signs that they were closed. When I looked online it mentioned the hours were till 1:30 a.m.. I would appreciate a response thank you
I was verbally assaulted by Justin
The Taco Bell in Walterboro South Carolina needs to learn a lesson of some type about customer service. I ordered for myself a $12 basket of the nachos and tacos and I asked for a glass of water since they were out of tea because they didn’t make any because it was sour. They give me a little 6 oz cup of water saying that’s all they could give for free after I just spent $12 they couldn’t afford to give me something with tea and/or a larger drink . I sat there and stood on that 1 for a minute and later I thought no I’m not going to do it I am going to get a larger cup of water. So I’m asking for a manager and had to ask 4 times before some One got a manager to me so I could say something about it and then she wanted to argue with me as well because a customer paying for food they should not have to worry about whether they’re going to get 6 oz cup of water! So you’re gonna get escalated right there I wanted to leave I just said finally just give me my money back and let me go. And then she’s going to sit up and argue with me and about all this I was already in a pissed off mood and then she I leave the store the cops are cold and they’ve got my money. They’ve got $12 of my food and my money And the manager needs to be fired now. And I will be calling this number as well
Why can’t the chili cheese burrito make a comeback? I would go to Taco Bell twice a week if you make it happen.
Fazel
I have been eating at taco bell for over 40 years…today i went to the drive thru on Plymouth rd in Redford MI…I was told they could not take my order…I went inside and had to use the kiosk to order, while the following cars were taken care of by the drive thru…now I have never been predjudice, I am white, employees were all african american, and the customers behind me in the drive thru were also african American…im just curious if this is discrimination…my son is a doctor and his best friend is a lawyer…I will be checking this out…and Never eating at this taco bell again, thank you for your time
Need to change advertisement for 5 dollar Grande box if it for certain areas
You have a fantastic employee named Amber (I don’t know her last name) on Glenwood Ave, Raleigh, NC. I lost my receipt so I don’t recall when I visited but she is fantastic!!! She made me laugh through the drive thru and that has never happened to me before while placing an order and I appreciate her. Please do not let her go. She brings smiles to people’s lives while doing an excellent job simultaneously!!! Thank you Amber, I hope these praises reach you!! I would go as far as nominating her for employee of the month if I was you. These praises reflect on the organization extremely well because of people like her. 🙂
YOUR EMPLOYEES ARE CONSTANTLY PARKING THEIR VEHICLES IN THE DRIVE THRU TO PREVENT CUSTOMERS FROM ORDERING. This is constant at the 2398 Esplanade
Chico, CA 95926
United States
Location. Employees stating they’re closed but it’s still 1 hour till 2:30am in which that location doesn’t close till 2:30am. Employee was rude and clearly lying about being closed if he has to park his car in the drive thru.
Today I brought 2 Crunchwrap supreme at taco bell in chester ny. when I got home I realize the wrap had no meat. I went back to Taco Bell but it was tooo pack. only one girl was working as cashier and 3 cooker. So I left very disappointed
I was just told that “you will be served food that will make you sick!”
Why did you get rid of the taco salad? And why is there barely any meat inside the tacos and burritos? If I’m paying for an item, I’d appreciate it if said item (burrito supreme, taco supreme and all the other items you sell) has more than a teaspoon full of meat. I work at a mom and pop Italian deli and we put a 1/4 pound of meat on all sandwiches. Your a big corporation why can’t you put more meat n your stuff. I get that you all want to make money, but to rip off your customers. That’s shameful.
At the Taco Bell on Springfield Irvington, they were working very slow and being very unsanitary. They were playing in a customers hair and serving food eyehole holding up a very long line. Unacceptable
horrible service, horrible wait time, horribly made food. Even your site is bad. You should just shut your doors
What is wrong with the Taco Bell in Ridgefield Washington?
They close early, they run out of taco shells, do not honor the My Cravings Box. We ordered the My Cravings Box online, got to the restaurant they told us we could not get what we ordered. Whats going on with this restaurant.
Hope somebody can help this restaurant cause its going down real fast. Please help them
I would like to see the menu before ordering speakers
Went to a Taco Bell on E.22nd in Tucson Arizona today around seven this evening Sunday June 27th absolutely the worst. Tortillas so hard I couldn’t bite through them. I would be ashamed of this nobody should be served food this bad and it was thrown out. I grew up in California around some of the original restaurants and I have to say their quality control is non existent now.
Had a bad visit at your st.Joseph location downtown, being the staff going to disrespect me while making my order so it went in the trash by me. I can’t help that some of your employees have relationships but don’t bring your love life to work
Went to your location on warrington rd in Pensacola Florida at 2:30 am and they were already closed which the website said it closed at 3:00 am I work 3rd shift
bring back the zesty chicken bowl
My order was wrong and incomplete. Order was online so it was completely n writing. Called store no answer
Every time I purchase from 116 n DuPont highway in new castle the food is not fresh and incorrect . I purchased two naked chicken chalupas today that were not fresh and had no avocado sauce. I often have to go to the one in Bear Delaware to get fresh food and things right
I got 2 out of 4 of your garbage tacos with no meat. no meat on a taco hmmm real special aren’t you
My name is Monica Coleman I was in your store Tara Boulevard and AvenueI had the worst service I ordered three crunchy tacos 350pm
At 4:46 I finally got them after getting out of my car going in the store for people ahead of me in the car still waiting eight people in the store waiting and a lady named Tia or something like that yelling all around being very belligerent to her coworkers I want to make my food and she slapped it and wrapped it up so fast and threw it in the bag in frustration I realize that she might’ve been working under the conditions I work at a fast food chain so I understand but the customer should never see that you never feel like their food is throw the real orders were messed up people were not getting their food they were getting other peoples food it was a real mess a real big mess and I thought you might need to know when I showed him my receipt to get my food they didn’t even give it back so therefore I don’t have my receipt to give you smile tacos I have no reason to make this up but I can also pull it up on my bank card information this was very sucky service and it was a very large amount of customers
Mexican Pizza, when, where, why, how could you??!!
They where ants in my food and drink and I got sick over it they didn’t want to give me my food or my refund in Osceola Taco Bell
went to the taco bell in 40272 at 1:30 am, the workers was all standing out side and after a few minutes a guy tells me that they are out of everything except beans, then walks back out side
I have never been told, I had to wait 30 mins. To order, what the heck is wrong and they were rude at Laurens, South Carolina. 29360
I just went thru Taco Bell in Richmond key we order 1 taco& burrito box with hard shell tacos no lettuce add tomato and we ordered 2 more with soft tacos no lettuce.We pulled in parking lot counted and they left out a five layer burrito so I called they said come thru drive thru we sit 45 minutes and by then all the foods cold.Called manager she said oh well we got new people training.Got home they put lettuce on2 tacos.They needs to do better than that this was ridiculous.They did not give us a receipt.Also the soft taco shells was hard as iron.I usually don’t complain but I think u should know.This was Taco Bell on eastern bypass in Richmond ky.
On June 23rd 2021 a little after 10:00 p.m. I went to Taco Bell in Buford Georgia and the cashier who was working the drive-thru her name is Christy a young African-American female I was not greeted with any kind of customer service she threw my debit card in the bag with my food and then proceeded to hand me my bag of food while looking away as if I was just sprayed by a skunk I have never been so angry at the treatment as a customer I refuse thank you very much Christy to go back to that Taco Bell I have now a bad taste in my mouth she needs to go back to customer service School and get that chip off her shoulder because she doesn’t like her job then find someplace else to work but I don’t deserve that kind of treatment I hope there will be training classes for these people they play a very important part of the team so with that being said I guess I’m going to check out del Taco
On June 23rd 2021 it was after 10:00 p.m. I went out to get some tacos and my interaction with the cashier at the drive-thru was absolutely atrocious did not greet me through my debit card in the bag with the food and handed my bag to me with her head turned away like I just got sprayed from a skunk she was a young African-American female that definitely needs customer service retraining I have never felt so angry there is no reason for anybody to deal with the public in that manner we all have bad days that’s the way it goes that’s life but I will tell you what I am finding another Taco Bell to spend my money if they’re not friendly
Hi, I’m having problems with my Taco Bell app account. I’ve used it successfully for awhile now but with a recent update, it has basically locked me out. It asks me to update my password but when I do, it never registers with the app. It just keeps asking me to update my password and won’t let me order or into my profile or payment methods. It is also worth mentioning that I log into the app using my Apple ID. I’ve tried to create a new account but it tells me the email is already in use but then sends me an email thanking me for creating the account. I try to log into that account on the app with no success. I would like to be able to use my account with my Apple ID but after the update I can’t. It will not even let me into to remove my payment info. Please help!
There where three workers but only two of them were doing their jobs while the third one stood outside for half an hour talking to someone. They had extremely slow service during this time. The third employee didn’t have a headset on but when I went inside I asked if she was on the clock and was told yes
When your employees work the drive-thru isn’t it their job to take your order not to talk to their friends and to see what they did last night or what they’re going to do tonight they’re not the only ones that work people on a schedule unbelievable
Taco Bell in Gardner Ks would not fix my order. I live two towns away and I called and asked if they could fix my order and I would drive back, they said they would not. I have never had this issue before but refuse to have lost out on 22$ for the wrong order.
The manager in Davison, MI on Irish rd is rude. I ordered on the app and it wasn’t ready when I got to the window and she said to me, make sure you allow more time next time your holding up my line and it’s a mess. I said I’m sorry usually my order goes right thru and she said well it didn’t. In the meantime while I was waiting I realized I need to order sooner, I didn’t need rude comments from a frustrated manager. And then to top it off I paid for chicken in my taco and got 3 tiny pieces. So I hate to complain, but she ruined my lunch by being rude after I politely apologized.
Why is michaela the manager over the store DuPont Fort Wayne even still working as an employee when she comes out the store to start fights and arguments with customers I filled a complaint I have my police report and my videos this lady is so unprofessional disrespectful and ghetto I don’t see how the heck she’s still working an the manager smh Taco Bell is one big joke I hate Taco Bell I will never go back to another one corporate never calls back like they say either so now I’m taking legal action😡😡
Why is michaela the manager over the store DuPont Fort Wayne even still working as an employee when she comes out the store to start fights and arguments with customers I filled a complaint I have my police report and my videos this lady is so unprofessional disrespectful and ghetto I don’t see how the heck she’s still working an the manager smh Taco Bell is one big joke😡😡
The Taco Bell in Dundalk on wise Avenue was a horrible experience your employees have poor customer service on top of it they dance in the drive-through also when I called to explain my order they hung up on me after that when I tried to call back the screen my calls I have pictures of how the food And how it was made it was made in properly
Gresham Oregon location on Powell and 182nd has been price gouging. I’ve been to other locations and did are research and at dozens but this one email Dollar menu charging more than a dollar and I her menu items 30 cent to a dollar more on certain items too only them and it ripping off the consumer unlike the Gresham Oregon Burnside location stealing from Customers….
I visited the Taco Bell in Hueytown, AL. The drive thru window cashier was rude, I ordered 2 crunchy taco supreme and 1 regular taco, what I received was all regular tacos and they were mot wrapped and sas thrown in the bag. All the taco stuffings were in the bottom of the bag. I called the store and asked to speak with the store manager and I was told that the manager is unavailable but she is a manager. I asked for the regional manager phone number and she stated she djd not know that number. ThIs location is horrible.
I wish you would close down the store in Whiteville NC. I went the night of 6-22-21 and the service was awful. A bunch of kids running the place. They are not thankful for your business. They can’t count cause i got the 12 pack party box and had only 8 in it. Then i was eating a potato burrito and couldn’t chew up some i had bitten into. It was a very large piece of plastic. This is unacceptable and this location is not managed properly. I don’t plan on eating there anymore. And calling the restaurant only gets you a manager that doesn’t care about the customer service or the quality of the product you are serving. I have posted pictures of the burrito and plastic on my facebook page warning other local people to be aware of the terrible service here and to watch what you eat. Please hire people who care and want to work.
To whom it may concern,
I wanted to let you know about my frustrating experience with both your menu and your online ordering process. First, your menu does notify viewers that a particular item is “online order exclusive” only. I was irritated after taking my family’s order, heading to my nearest Taco Bell only to be told I could not order those items in person at the store, that they are online only.
I pulled into the parking lot, used my phone to attempt to place the order, however after multiple attempts, all I received was an error that payment processing encountered an error. I am 100% sure the correct information was entered. I also don’t care for all the prompts wanting me to save my data or create an account, in fact, I would prefer to be able to order then pay once I get to the store (I do not like sending my credit card data to an app).
Suffice it to say, McDonald’s got my business tonight.
P.S. I clicked the “Contact Us” link on your website, filled in the info and my comment and when I clicked submit, I get a “Email Send Failed” message. First your online order page fails to work, and then I couldn’t even contact you from your own page! If I wasn’t so completed irritated, I’d probably laugh.
Hi. Went to taco bell yesterday at store 035226. Ordered some tacos and box meals. My granddaughter wanted a box meal with a chicken cheese Quesadilla and a crunch taco. They gave her no quesadilla and a soft taco. Completely messed up the order. But I surely did pay for it. Tried to call there for 4 hours. The phone just rang and rang and rang. No one picked up. Couldn’t complain to a manager. Went back there todylay because my granddaughter again wanted a chicken ch was quesadilla box meal. So I took yesterday’s receipt with me…and talked to the girl on duty. She blew me off. Told me she would make sure the quesadilla was in there today. Ummmm ….like…I paid for one yesterday….what about that one that you never gave me??? She said if it happens again they will give me a replacement. What?????? Fast food isn’t cheap anymore. And regardless, I should absolutely get what I paid for. I paid for it and that store feels that I should get what I paid for.
Very very irritating. My receipt number is 341371.
R Jones
Taco Bell in Hazel Park Michigan is the worst one i ha e ever delt with and needs to be shut down. Was there today on 6/23/2021 just about 11am. 1st when placing my order they were rude over the drive thru speaker by interrupting and then getting pissed that u have more to say. 1nd they always always mess up your order so while i only ordered a few thing i was checking my bag to make sure all my items were there when a young petite girl of color who had red or maroon in her hair came to the window to inform me all my items where there as i said ok i just wanted to check and was pulling off i was called a b by tbis same young women. This is not the 1st time there has been issues at this location. U can go there at 7pm wait in the drive thru for 15 min to get to the window and be told its closed. Nobody cares when u call there and complain they just simply get rude or laugh. I would rather drive 15 min to a different location then go to this one and most residents in our city feel the same.
Yesturday i had a guy zairee.r that taco bell 2721 rose st franklin park il i oder nico 5 dollar box and i got the big party box and the music was up loud and the manganer wasing there and mexican lady that diding hear me went i ask her four a box and she diding unter stand me okay cb:773-512-xxxx
I just went to the taco bell in Roland Oklahoma and it was terrible!! The tacos were cold they didn’t give me the cinnabon I ordered, or the hot sauce or napkins. Then I called to let them know and they wouldn’t answer and I called 4 times. I just hope this isn’t how all the customers get treated.
There were issues with the app and I was over charged. I spoke to Rudy the customer care supervisor and was told I would get a refund. Was this issue resolved?
I love taco bell I’ve been going there since I was a kid I’m 42 your store in girard pa is the worst restaurant I’ve ever been to the order is never right the food is appalling you would be embarrassed to see what I was serviced
will never eat at taco bell again your taking out the personal touch in your dining area with no people taking orders when you put machines ahead of people you take out the personal touch that return coustmers get from getting to know employees, you seem to worry about the mighty dollar than coust experence with the employees so you lost my family bussiness…… not like your corp gives a crap
I stoppef at Taco Bell tonight and spend 19.42. I order 4 supreme tacos minus lettuce with extra sour cream. 2 C-BFSP, 1 Nacho Bell Grande.
We did not receive that. We receive 4 regular tacos minus lettuce, 1 C-BFSP, On the NBG there was no meat, very little cheese and refried beans. Called and talked to the manager and she acted has if it was my fault. Finally she agreed to replace my food next time I was there. But in the mean time it left me without. I paid 19.42 for nothing. Is that the service you have? I will just go across to BK. Just tell me how you will fix it. Cause I love taco bell.
Store#023883
Order#50
Clerk#929
6/22/21. 16:54:17
Yes he read it back to me, but that is not what was in the bag and when we unwrapped the food.
Me and my family used to eat mexican pizzas 3 times a week as they were a beloved and staple vegetarian product. Since they’ve been discontinued, my old great image of Taco Bell has been reduced to an image of corporate greed. Please bring back this menu item, and the millions of customers who were affected by this will come back with no hesitation. Show consumers you care!
Jessica an ex employee from taco bell Oakdale has been stalking me ever since I left my job because of her.Shes not a good employee and she no good for Taco Bell.I wasn’t to press criminal charges against her and I heard that Dunia and Jessica are up to no good.Shut Dunia and Jessica from taco bell Oakdale x them down they have done a lot of bad stuff.They are gang members and sur terrorist.
Forced to use kiosk dad can’t read . Next is recite dad keeps all recites n kiosk won’t give one neither will management at store would appreciate someone who will resolve this problem thanks
The manager is rude and calling people slow. She talks to customers rude as well. I hate the way she treats her employees and her customers. This is the the Taco Bell in Southaven, MS on Church Road.
MEXICAN PIZZA…..WHY WAS IT TAKEN OFF MENU??
Mexican Pizza was the best on the menu and I haven’t eaten at Taco Bell since I can’t get it any longer.
This Bell is the worst ever. The drive up order is never right, never. They are always out of product. This was the 5th or 6th time this year they were out of Hot sauce, ordered a chulpa combo….didn’t get the crunchy taco. I have commented a survey code many times….doesn’t help.
15450 E 104th Ave….commerce city CO. Today out of Ice Tea, Hot Sauce, and Pepsi…..and didn’t get the crunchy taco.
Toledo, Ohio the Taco Bell off of Philips Ave:
Horrible service multiple times in a row. I stood up front for 10 mins before someone even talked to me. Rude employees the time before. One person did give exceptional service to me. He was the only one who seemed to even care about his job. His name is Rashad. He was awesome and very helpful. The rest are just laughing and joking and only worried about socializing.
I’m being treated unfairly by the customer service that works for Taco Bell the people that work at the corporate number. Customer service representative are very unprofessional. The customer service Representatives don’t escalate your call to upper management. They intentionally hang up the phone up on you. When you aks to speak with a manager. They take matters and they own hands and hang up the phone on you. They don’t even treat you like a valuable customer with Taco Bell.
Your use of one time disposable plastic containers for drinks and condiments is damaging to the environment. A large corporation such as yourself should set an example to others to cut down on waste creation. There is no reason in 2021 your corporation can’t shop around for more eco friendly paper drink cups.
To Taco Bell Headquarters. When I made the switched to your updated application. I lost all my points and all of personal information. So now I am starting from scratch. My name is Miguel Duarte mrmiguelxxxx @icloud.com 305-340-xxxx. I had about 150 points. Lost it all.
I received a $5 coupon to use at a Taco Bell because of bad service I had received previously when I took the $5 Taco Bell they did not accept it why are they not accepting the $5 coupons as stated but I may use it at any Taco Bell I was told at two different locations I cannot use it at their location
store constantly gets order wrong, I have never had a correct order from this location.
Following the first email. We order 2 of instead the nacho grand $5 box. Got all the way to the damn window they said they were out if beans and out if meat. How is it to be out of something as important as that mine as well close the doors cause you cant sale tacos if you dont have meat. I think that’s kinda stupid they just didnt want to make it. Mexican food is my favorite but I be damn is I go back to that taco bell….West Memphis,Ar 72301 Taco bell sucks its horrible….😡
Need ti know why the Taco bell in West Memphis,Ar 72301 neverchas anything went to order the Nacho Party Pack they said they dont have it. Why have anything on the menu if your not going to have it. This was tonight central time 8:09pm drive through
your Father’s Day app is a joke it says my free taco is not free your app will not let me order food this is bulx why do you advertise to me and then your shift doesn’t work
1. I didn’t get a receipt
2. They ran out of straw
3. Why hasn’t the manager made a run for straws
I have been the drive thru for 35 minutes location Mayfield ohio next to marcs grocery store and oder still has not been taking
just wrote a comment do not post it it had personal info in it
June 20 I went to Taco Bell on 13 & Little Mack with a replacement order coupon – the Manager who would NOT give me her name first of all said the coupons didnt come from them and basically told me to F’ off calld me a c” and never to come back. I had a friend call ther to get her name and she would not give it. This needs to be addressed IMMEDIATELY. I need some one to call me ASAP 586-296-xxxx
I have had food poisoning for 3 days now from one of the Taco Bell locations. This has been a recurring issue with this Taco Bell location. It’s Harrisonville mo 64701 Taco Bell location.
Store 019348. Went to go inside because all over the building it says sining room now open and it was locked. The gal was not concerned with this at the window and was rude. Food was good, no complaints on that but need to remove signs from building about dining room open.
I tried to go through the drive thru at the Lawrenceburg Indiana store last night. After sitting for at least 10 minutes they put cones out blocking the drive thru and closed without so much as letting us know what was going on. This was at 11 pm. Is this how you feel about your customers??? This is not the first time I have had an issue at this location. Someone needs to correct this!!!!
Store @2512 Kemp in Wichita falls tx was rude service at drive up window about 2:30 Friday afternoon
Please stop advertising breakfast and none of ur locations in the Akron Ohio area ever offer it.
Came to Taco Bell in St Albans at 10:55 on Friday night 6/18/21. Doors locked early and would not let anyone in.
My heart breaks for your employee James working the counter. He is an older gentleman. He is trying to take our order and the other employees are yelling back and forth and the music shouldn’t be up that loud. That this poor man had us repeat over and over our order. He kept looking back to let them know they were to loud for when customers are trying to order.
The nachos are so salty that they can’t be eaten.
This is how you lose business, very sad. They care more about their music and coworkers then their jobs.
We want our grilled stuffed burritos…. Taco Bell is not the same. It’s now a big disappointment and won’t go out my way to go here anymore with the new menu items. How many complaints do we need to make before you start listening to your customers.
I visited the Taco Bell located 4430 broad street and the service was horrible I was told I couldn’t place a order because I didn’t have a mask on I am fully vaccinated and the young man told me it doesn’t matter he was told by his boss anyone without a mask couldn’t place an order. I witnessed two employees inside behind the counter with out mask on I brought it to his attention and he stated that it didn’t matter so I left the store purchased a mask and returned placed my order went to the register where the same young man who told me I needed a mask was standing and would not take my money for my order I had to leave because no one stepped up to take his place and do their job which was to take my money for the order I just put in to the computer horrible service.
I am an employee who recently got divorced and is trying to change her name with payroll. Can someone help? I have no clue what information i need to send. Thanks
Sad again never get nothing right an always out of advertising food an etc. An always 10 to 15 wait a car
This is my third time ordering they gave me no napkins no hot sauce after asking me if I wanted hot sauce I said yes mild and hot no napkins no hot sauce third time what a joke I will never go there again this is terrible service I don’t care if you can’t find employees that’s not my problem I paid $26 for tacos and burritos and I’m hungry and I have no hot sauce and no napkins what a joke
I have contacted customer service twice in regards to a $45.15 refund- No resolution, no refund processed, NOTHING! I was charged twice for eating once & I demand a refund be processed & I be contacted in regards to such or I will be forced to take legal measures.
About 08:40 pm, 6/15/2021 i was refused service of your public accommodation by the management, for not wearing a facial substitution muzzle, against my religion after informing him to that fact. I was discriminated against in violation of federal law and intend to place a claim against this corporation’s CEO and the stores owner and manager. I need the store number, owners name contact information, address and the name of the management on duty that night: the same who refused to give me the information upon request!
Why are the newly remodeled Taco Bell’s so ugly?
The people working on Toledo TA station were rude and i am not sure if the food I ate was made clean ar poisoned with something
The only problem was that she asked for my name and I don’t like to give My name
This happened today at 8:30 am
I feel very disrespected as a human being I’m very disappointed and I’m a get to the bottom of it if I have to go above everyone’s head I’m a loyal faithful customer and I refuse to be disrespected by workers they’re rude disrespectful the simple fact that they have no regard to other human beings and I am talking about the Taco Bell in Las Vegas Nevada in all the workers that work from the time of graveyard
The Taco bell on highway100 closes at 2am I got there at 12:25am they said HI how may I help you then told me they are not taking any orders for tonight. This is the 6 time this has happen to me not happy with their service. 5441 north lovers lane rd
I stopped into the Marshall Illinois Taco Bell which is in the Pilot Gas Station or part of its building at 9:00 pm after I got off work I got something simple I got the crunchwrap supreme combo and I got four Doritos supreme tacos,$17.89 for one I think that’s ridiculous but I know prices are high the biggest complaint is the crunchwrap wasn’t even made right I don’t know what they did to it but you know some of that was for my kids but me cuz I’m hungry and I don’t think I should put up with crappy attendance which the little girl in there was crappy I got no receipt no napkins and no straw and my food was nasty, Taco Bell used to be one of my favorite places to eat but not in this little town pilot needs to straighten the workers out there were no receipt thing is the biggest complaint and the crunchwrap so so very disappointed the real Mexican restaurant is in our town they’re Mexican food taste way better and is way cheaper than Taco Bell I wish you would please fix this I don’t even know if this email is going to even reach anyone I just wanted somebody to know what’s going on at your store it’s the Marshall Illinois store in the Pilot complex
So I have been trying a month to get my order right to have them take my order have me park have someone behind me order park bring thier food and come tell me they are closed sorry
I visit the Taco Bell on 341 Brunswick and they were open is at in the drive through for almost an hour and they had a line that was backed up they still did not take anybody orders just letting people sit there and drive off they were goofing off in somewhere in the building playing who ever was working tonight needs to be written up or fired
This iPad ordering is THE WORST…It actually takes much longer… it works for Chic Fil A because they have multiple people and multiple lines. This is actually pathetic … make it stop
I am sitting here at taco Bell Grenada Mississippi 38901 setting at the drive-thru while they take inventory can you play say something about this thank you Rhonda Milam Grenada Mississippi 38901 662-229-xxxx
Taco Bell had some many great items then you deleted them forever bring back my chili burrito bring back my Mexican Pizza and delete all the many different burritos you have no one likes
Went to taco bell near us. It says on Sirius radio that if you show your covid vaccine you’d get 1 free hard shell. Ask them and they sais no and had know idea what I was talking about. Then I ordered a strawberry freeze they said we don’t have them. I said by our sign says you do. They said we haven’t updated it yet. So we left..
The Taco Bell in Manteno is a piece of crap, I ordered two Taco Supremes the only thing that was on it was refried beans sour cream and a little bit of lettuce I also asked for extra sour cream and guacamole which I paid extra for almost $12 for two burritos Supremes and they were the size of a taco just filled with refried beans and sour cream and a little bit of lettuce unreal will never go back again
Went to the Valparaiso Indiana store on calumet Ave today to grab food. Placed my order through the drive thru and brought the food home. My burrito was made incorrectly which I understand that mistakes happen. My husband opened his food and it looked like someone had purposely pushed their fingers through the wrapper into the burrito. He took it back and the manger had nothing to say about it. My husband asked for a refund for the 2 items that were messed up and he gave it to him. I’m very upset that you allow employees to get away with purposely pushing their fingers into the food through the wrapper.
My grandson had an interview today at 3:00 with Taco Bell at 52 Jones Street, Newark NJ. The manager sent another worker to tell him she was too busy to see him, and that he should come back tomorrow. When he asked what time, she told him (also via another worker), that she will call him. This is total disregard for his feelings and the effort he put into being there, school activities that he had to forego. This “manager” sets a bad tone for your company.
I went to the Taco Bell in Bismarck on state st today and my whole order is messed up I have never had such a poor experience as I have today with your location in Bismarck
I went to the drive thru and ordered few things and when I arrived home they never gave me my 5 layer beefy burrito with NO beans and no recipe that was the first thing I ordered and they repeated it not only that I was unable to feed my my child what they wanted I couldn’t drive back because my parking situation and regardless I shouldn’t have to drive all the way back now I had to use Grubhub to satisfy my child and cost me extra money cuz I had to order more things because delivery charge
Just wanted to let you know that we went to the Taco Bell on Wilma Rudolph in Clarksville, Tn. Durning our visit through the drive through on Tuesday 06/15/21 at 6:35 pm, we sat in the drive through until we got our food at 7:22pm. We couldn’t get out of line because we were blocked in by cars and the landscaping. I couldn’t be leave this took place. Very unhappy customer
I am a regular at taco bell, 3-4 times a week -my husband too, we love taco bell. Today I was asked to take the survey and mention my favorite employee. I was happy to do it! However, when I started to answer the survey questions imagine my surprise, the questions had NOTHING to do with taco bell or the employees. WHO IN THE HELL DO YOU THINK YOU ARE ASKING ABOUT MY MEDICAL HISTORY, THAT’S ILLEGAL?!?! Requiring my personal information so you can turn around and sell it?? You make it almost impossible for your employees to get the recognition they deserve and I’m disgusted by it. Unfortunately, you have forever lost a customer.
I go to Taco Bell all the time in Mississippi I don’t usually have a problem but for some reason these people and Walker Louisiana don’t know how to put any meat in their taco I want cheese it’s not even halfway full it’s mostly crunchy taco.
I placed a huge order tonight and not a blooming thing was right I ordered taco Supremes four of them none of them had tomato my mom was so upset I ordered three crunchy tacos only meat and cheese I could barely see it I ordered chicken quesadilla with no sauce what did they put a ton of sauce I’m not real happy with the store it’s not the first time It has happened you see people going back to fix the orders all the time I’m very outdone I would like to have something done about this this is the first time I have done dealt wit corporate Are usually try to deal on them on a personal basis but that doesn’t seem to be working very well my name is Eva Pepper you can call me at area code 225-270-xxxx or you can email me at Horace pepperxxxx @icloud.com
I had issues with employees at taco be homer Rd .minden la 71055 .I filed complaint 2 weeks ago threw email and spoke with someone at corporate.it was supposed to be arranged to get free coupons in the mail.i haven’t received a thing yet.it was 20 worth of food we did not receive as of purchase.was agreement to get theses replace with free taco Bell coupon to me at my address threw the mail.630 constable st minden la 71055. My name is Crystal gray my email is grayxxxx @gmail.com .phone number is 90342xxxxx
So I just got asked to leave the Albemarle Taco Bell by the police…
No lie. So get this, we go in and we order our food. We wait and pick it up, and go to our seats and get the kids started and started ourselves.
For starters, my food was cold, but I just sucked it up and ate. I guess that doesn’t really matter but I wanted to frame it for how I wasn’t being overly pushy or anything.
Anyways as we’re eating an employee came from the back talking overly loud about the bathroom. The employee literally said “there’s a huge turd in the bathroom! Someone’s going to go in there and flush that down because I’m not going to its nasty. Its up on the seat and everything!”
Another employee laughed and said “I don’t get paid enough to do that.”
Mind you I’m sitting at the seat next to the door facing Wendys. So I’m on the complete opposite end of the store, and I’m still able to hear all this. I mention it to my wife about them saying it while we’re trying to eat. I still haven’t said anything to any staff.
One employee goes to the restroom. After a moment she comes back and says “the turd is so big I can’t even flush it!”
At that point I had had enough. So I yell from across the store “Excuse me but do you mind not discussing turds while my family is trying to eat!”
One employee replied back “I was talking to my staff back her about the store.”
I replied “That’s fine but we don’t need to hear it while you talk about it.”
She replied “Well you should be glad I didn’t talk about ass or x, because I could have.”
I said “I need you manager’s name”
She replied “I am the manager”
And I replied “No I need YOUR manager’s name”
And she walked off and said “And now I’m just going to ignore him.”
So I approach the counter, because I want the contact information from corporate. At first I was fully ignored by all staff. They literally checked out a customer while I was waiting there, that I had arrived to the counter before. I called one person over and he tried to play off ignorant and said it was his first day, but I just watched him ring up the previous customer fully with no assistance. No way that’s happening on an employee’s first day, but fine. I call a second person over and asked what the manager’s name was. He told me they weren’t allowed to give out name. I said, “Fine can you give me the number to contact corporate.”
Mind you I wasn’t yelling I wasn’t threatening anyone while I did this and actually was saying “excuse me sir or ma’am” while trying to get them to come over to me, and this entire time the person that said this still hasn’t come out of a back office or spoken with me.
So I actually go back to the seat and tell my wife “He said we can find the corporate information online, and that’s all he’ll tell me.”
So she’s trying to look up the number while I sit there in my seat, and I’m trying to let me kids finish eating.
Less than a minute or two the Albemarle Police are coming in. I’m still sitting calm in my seat minding my own business. Then he comes over to me and asks what’s going on. I explain to him, I literally just asked them not to be talking about turds while we’re trying to eat, and that when I tried to get the corporate number, they wouldn’t give me any information, and we’re trying to look it up right here.
He returns to them and I hear them say “We were over here being quiet discussing it.”
I’m thinking … wow what a liar as I can describe full parts of this entire conversation they are having loud enough for customers to hear it across the store.
The officer came back to me and told me what they said, and then even told me he understand exactly where I’m coming from. He even took the time to speak with me about his kids and how that would have bothered him too. So I’ve got nothing but respect for the officer. (I hate I didn’t get his name)
Anyways he did say “I’m sorry but they’ve asked that you leave and when they do that there’s really nothing I can do about that.”
I said I understand you’re just doing your job and I thanked him for his time, and we gathered up our stuff and left.
Its truly sad that it came to that when all they had to do was say “I’m sorry you heard that sir. I didn’t think we were that loud. It won’t happen again.”
Make no mistake we’ll be contacting Taco Bell customer service and pushing for an apology for this. Apparently their customer service line is only open until 4pm Pacific time. Its a sad state in what’s going on with the lack of customer service at that store.
What’s more they wasted the time of the officers that had to show up over something that is just flat sad, when again I was never a threat and was even sitting down waiting by the time they came in. Hopefully no real crimes were going on at the time while they were having to deal with that.
Why is taco bell in milton fl at4:30 PM ON 6/14. A worker that is not clocked in a load to walk with his hair not covered and very bushy looking around food being made. What happens when we as customers have hair in our food. I ask the female manager on duty and she said its OK he is not clock in yet. And the boy worker was rude when I ask and said I am not on the clock. Please let your customers matter. Thankyou, Jonathon Kimmons
On Sunday, 6/13/21, Store # 004109. I ordered my food and ent to 2nd window to pay. I asked for a Senior Discount and the young lady abruptly said to me, “we don’t give discounts for drinks”. I thought they had the wrong order. I said, “no I ordered 3 items”. The manager came to the window and said, “ it’s only 10%”. I said every bit helps. The manager, in turned, said to me, “ my mother is 65yrs old and she never asked or looks for a discount”. Unbelievable.
Here are 2 employees representing Taco Bell acting like this. With my discount my total was $4.42. I gave the young lady $20.02. She looked at her manager and said, “she gave me a $20bill”. I know my change should have been $15.60, instead it was $15. 01.
I inquired why she gave me a penny instead of a dime( she gave me $15.01 ). This young lady looked at me like a “deer in headlights”.
I drove off and have never been treated like this. I live in another county and stop at this location on my way home.
Order # 355527, time 7:28pm , Cashier, Tania G.
Order # 427
Please follow up and respond.
I am a loyal, longtime customer of Taco Bell. My grandchildren always give me Taco Bell gift cards.
Thank you
I have filled out surveys, written complaints and no one has bothered to reply. My family and I eat at the Taco Bell in Daleville, Al. numerous times a month. The last two times they have gotten our customized order wrong and we didn’t get all of the items in our order. I would greatly appreciate a refund and I will seriously consider going to a Taco Bell in a different town. My receipt information is # 7036370 for $34.66 and $37.69.Thank you for your time.
I went to Taco Bell on 6/13/21 son canden ave San Jose ca at 6:16 pm took it home parts of the order was missing what we had tasted nasty. I drove back to Taco Bell tried to explain to the guy at the window what happened he did not care. He took my bag an reciept. I waited for my order I didn’t check but to count the items
Well I get home and the dorito taco I asked to replace the cheesy gorditto crunch ( it had a bad taste) ended up a double decker taco which I’m pretty sure you guys don’t start any more the 2 5 layer burritos ended up bean and cheese burritos, we ended up with 4 of them only needed 2 different ones. 1. No onions with sause the others no sause. All 4 have no sause an no onions. I’m very upset the reciept says what I ordered I took pics to show order # 339151
We always have problems with the Taco Bell in Green Bay wi on west mason they always miss up our orders when we call the store they are always rude.
Yes my name is amber Mitchell im doing door dash I was in line like every other store I go to they tell me I have to come in so I came in I been standing here over 10 mins I finally asked if they was going to come find out what door dash order I have and the boy said oh we know we got it coming but yet they only been making drive thur order I use to work for Toco bell this is not how I was supposed to get treated. The one on Whiskey rd in aiken sc my number is 803-989-xxxx thank you
I placed an online order and paid for it, but when I went to the store to pick it up my order wasn’t ready. The store manager said that they didn’t receive it, but I had my email showing that my order was placed and paid for at the Taco Bell in Harper Woods, Michigan. The manager refused to fix my order and told me to try and cancel my order. I paid for food that I didn’t receive and I would like to be reimbursed.
Over long wait in drive through line only 2 cars have moved in 30 min. Minot nd location
Hi my name is Sarah Pounds I am complaining about my food it was cold I brought it back I wanted my money back and the manager told me the only thing she could do was make the food over I’m through with ever rating at taco bell my # is 864-812-xxxxx Thanks to this matter I would prefer my money back
I bad service and not Nice
I went to the taco bell in Montrose, Michigan. Our food was cold. I took a picture of my quesadilla. It had 3 pieces of steak in it and it was so cold the cheese wasn’t even melted. This is terrible terrible service and I won’t be coming back
It’s a shame when I was in high school back in the 60s your food was so delicious it has gone downhill eve since. The pride of cooking good food for you customer has disappeared what a shame.
Hello!
I had the worst experience ever at this Taco Bell. One they hand me a Nacho bell grande side ways. With everything falling to its side. I asked the employees if I can get a remark please. Then your employee or Manager I don’t know what she is. Her name is Jen and she came to the window clapping her saying what’s the problem. First has a manager and or employee you don’t come to the window clapping your hands with a attitude. You come and you say am sorry. How I can fix this situation for you. Then we get your manager Jamie to the window also with a attitude. At this point all I want is my money back. But no Ms. Jen is opening the window ready to fight. Your taco number for this location is 019023 on 1709 W Vine St in Kissimmee, do. I understand has being in food service it can be very stressful. But there is a way to conduct yourself professionally. If you can’t do that then you need to find a new job. The manager Jamie should have controlled his employee. I will never be back to this location. The sad part is that this one of my favorite Taco Bell’s.
I was just told I can only order 2 naked chicken chalupas at my local Taco Bell. This is not good customer service. First of all you took it off the menu then you bring it back Limited supply. So who in my family do I tell they cat have one? Very very unhappy
I went to Taco Bell 1117 Main St
Southaven, MS 38671
United States, there online house says close at 2 but the person on the intercom at 11:58 pm said they are closed to 6 cars. We had a door dash order.
First and foremost, we love Taco Bell. But we have a complaint about the one we visited in Bluffton, Indiana. We were in that town to see a concert & decided to stop at the Taco Bell on Main St. We went in and ordered at 6:50 and was told that they closed at 7 PM. We ordered thinking that we would be allowed to eat our meal. The worker came up to our table and said they closed in 5min. Then she came a couple minutes later and said they were closing in one minute & asked if we needed help carrying our food out. We politely told her no and we picked up our remaining food and had to eat it outside. If you can’t stay a few minutes past 7 PM to eat then they should lock the doors at 6:40. We are not complainers but we thought this was very rude. Thank you for letting us air our complaint.
Wanted to know what time Taco Bell closes. Visited the Taco Bell two nights in a row after work a little after 10 and they’ve been closed. Do Taco Bell’s just close whenever they feel like it now? Taco Bell on lake Murray blvd. Columbia SC. Also tried the irmo Dutch fork road and they told us their system was down.
I went to the taco bell on Mayfair road and bluemound and for whatever reason they weren’t accepting cash..the lady kept looking at me at the register but ignored me untill I asked if I could order and she said “can u do it on there” and pointed to the kiosk, I told her I had cash only and she said they weren’t accepting cash. She was very short with me and I don’t understand why cash isn’t being accepted.
On tik tok there was a live video of a guy and girl and manager on the work floor making food and saying it was allowed, ect. I’ve got the tic Tok account if you need to look at it.
I decided to visit the location on east tenth street in Jeffersonville Indiana. I ordered two naked chicken callupas, with one special request of the chicken being fresh, was told there would be a wait. As a previous fast food employee I understand it takes roughly six minutes to cook fresh chicken and when I pulled to the window I was instantly handed old chicken. I will never visit this location again due to the poor customer service and lack of care for customers. As someone who works hard for their money I will not be swindled with lies when told my product was being dropped fresh.
Bring back the Mexican Pizza
So good My favorite
I’m here at your Taco Bell KFC on edgemont avenue and the thing on the door says opens at 10:30 it is now 11:06 and they’re still not taking orders
My Daughter was an employee until last night at the Sacramento La Rivera/ Howe location. She really enjoyed and embraced her employment until new manager Nancy stated and created an hostile work environment for her. What type of person talks down and belittles their employees at every turn she is rude and discramanative. Not only did my daughter quit but our entire family and host of relatives and friends will not support Taco Bell as a restaurant.
Went to Taco Bell in Moultrie Georgia at 4:30 today. Worst meal I have ever bought. No beans in the burritos, the backed chicken sandwich terrible. Threw in trash. Could not get half to use order machine. All I could hear was employees screaming at each other. Will not go back. Worst experience of my eating out. Beacon shell was rancid. Hope I don’t get sick. Good bye Taco Bell.
Bought some cinnamon twist from Taco Bell Larose Louisiana and they were molded and smells of chemicals. It made my tongue a little numb. I called them and the manager Dolly said she would check them and then she hung up on me. No apology, refunded or even compassion…
My spouse you to work for your establishment. I’m trying to apply for financial help when it comes to my 1yo son surgery. In order to get help, we need proof of our change in income. I need a paper stating my spouse doesn’t work there anymore. We’ve asked his former district manager, He sent a text saying he could not provide this information and that we had to contact headquarters. So I am contacting you to receive this paper. The paper just has to have my spouse name (Richard Fullen), his last day at your company, also a company logo or signature of a manager with name and contact information. I do not know the reason why he longer works there, but this information is needed for an important reason.
Why did you all take away the Mexican Pizzas and TACO Salads? Those and the Chili Cheese Burrito are some of our favorites. We disappointed that the pizza and salad are off the menu.
Taco Bell on 8 mile & Farmington Rd., Livonia, Michigan is HORRIBLE! I got my $20 order with only two items in bag- when I asked where rest of order was- worker grabbed my bag back- I waited another 10 minutes, & finally got bad back & when I opened bag – food was so COLD, felt like it came out of refrigerator. When I got home, called and asked for manager. She said her name was Maria Daniels, she was rude & when I told her about what happened she said sorry about that, have a nice day and ever so RUDELY hung up on me… WOW- what a management team- I will never go back there- I like Taco Bell food- but if you don’t start paying managers who care more, your business will be gone. This TB is notorious for bad food & BAD EMPLOYEES!!!!
I paid 10 dollar and 25 cents for four tacos. They where cold .and nasty. I wanted chicken but they told me they stop serving chicken at nine. So why do you call your selfs Kentucky fried chicken if you only sell nasty tacos
11:48 pm keowee St Dayton oh.
Drive-thru lady was beyond rude. Our order was completely wrong!! I would appreciate a call back
Our local Taco Bell, in Bridgeport Texas, has gone down hill fast. We went through the drive thru last week and upon arriving home we noticed that we were missing 5 tacos. When I called they couldn’t find the receipt and I wasn’t given a copy either. I went back today because they were going to replace the tacos and we decided to order more. This time they forgot to give me the Moutain Dew Baja Freeze and our Crunch wraps were not crunchy at all. My wife ordered a Steak Protein Bowl and there was literally 1 normal sized piece of meat and 2 small pieces, not even 1/4oz worth. And then there’s the cheese roll ups. The cheese was all in the center and about 2″ of tortilla on each side with nothing in it.
This location needs some training on quality and presentation and consistency. We might try this location again down the road. But it might be 6 months or so. Hopefully their crew has gone through some more training by then.
Hello, there has been an issue with the Milwaukee location, located at Highway 100 and Bluemound Road. Last week Friday June 4th they were only excepting debit cards, I couldn’t leave as I was in the drive through so I had to wait 15 minutes to exit once the people in front of me received their orders. Today I thought the issue would have been fixed so I went through drive thru again same problem they were not accepting cash only debit and they were out of all drinks. This is not acceptable. What is going on? You should at least have a person out front or a sign letting people know this. It was so frustrating plus I only had a 1/2 hour for lunch and was late.
In the past month when I have gone to taco Bell Newport Kentucky I have seen your manager a little short black girl inside of the dumpster with one of your male workers who is a black guy and both times she and he were pulling up and zipping up there pants Is this a restaurant or a brothel
I was just at the Taco Bell in San Luis Obispo on Santa Rosa, and I’ve been never been so disrespected in restaurant setting. As we walked in we ordered at the kiosk and I chose to pay via the cash option. We were waiting about 30 minutes before getting our food and the woman behind the counter was yelling out rude comments to people also waiting for food, and my friend received their food and I knew my order was next and it never came out. We asked the woman if my order was ready and she said, “nope don’t see it” without even looking for my name. I proceeded to ask her if my order wasn’t going to be made because I chose the cash option and she said nope if you haven’t paid then it’s not in our system. Which makes no sense considering the kiosk has the cash option. She wouldnt take my cash and decided to not make my food. I am usually not one to complain especially about a fast food restaurant but this woman was the most disrespectful rude woman I’ve ever encountered.
Taco Bell in Albion MI has really gotten bad. When lobbies were finally opened so dining inside was allowed it was wonderful. But, now we are forced to use the Kiosk and card only because the registers at the counter aren’t being used. The $5.00 specialty item was entered in the Kiosk as full price so we had to pay that or go through the drive thru where $5 would’ve been the price. We didn’t want to use the Drive-thru or we wouldn’t have come inside to start with. While sitting there eating our full price charge for what was suppose to be a $5 Nacho Bell Grande meal about 20 people left. This should not be allowed.
To Whom it may concern,
My name is Chris Clement, I live in Houma, Louisiana. I have a seriously terrible complaint about the Taco Bell here on the west side by the Southland Mall 5974 West Main St.
My friend Toby and I were in the drive thru and ordered 2 chicken burrito Supreme, the crunchy Supreme taco party pack. So when we get to the window the girl didn’t ring up supreme just regular. She told us to hat it was $8.50 more for supreme, she was already charging us $16.99 then +$8.50 and with my burrito’s she said the title was $38.00. We were hungry gave the card said swipe it!
Well we got our food opened up a taco, a few pieces of lettuce. That’s it! Next one had a half a spoon of ground meat and a few strands of lettuce. Every one was like that. We pull to the door, get out told the girl what was going on, the manager was right there and never said a word, the cashier caught an attitude, the a food preper from way in the back starts cursing and getting all in our face and saying she ain’t made that x it’s our problem. Meanwhile the mgr. is still just sitting there not saying a word untill I had enough and said where is your damn boss? Any way we never got an apology it took 40 minutes to refund the card because she was taking her time and laughing at us. I have never been so belittled and disrespected before this. Alot of people I know say they will never go there again. Please do something about this Taco Bell, because we love Taco Bell and I won’t eat there untill this place gets new management. Thank you for your time,
Chris Clement
(985)381-xxxx
Toby Cunningham
(985)804-xxxx
I just started working at taco in urah ogden on 12 th street. The working here vape and smoke weed while at working in the kitchen by the food.
I was just thinking how about y’all make the cool ranch doritos tacos
whitsett nc store closed for no help last 3 days. This store needs help now. they did not even put up a sign letting public know until I told them
Can’t believe taco bell does not have TACO SALAD anymore! One of the best items they had . Next you won’t have tacos? Hope this is temporary.
taco bell store closed last 3 days for no help. They did not put a sign up until I told them thshould. Customers waiting not knowing. Help this store now!
Taco bell in Thomaston ga been sitting in line for a hour line ain’t moved the workers out side talking to people instead of inside working
my order at 2127 N Rock Rd, Derby, KS 67037 was not mine i was moving and bought dinner for everyone . called and told them that i got someone elses order & was hung up on ! these people are rude and just dont care . please get a handle on this . love taco bell but not this location ! hope whoever got my $ 30.00 of food enjoyed it , cause management was no help .
The RGM Dean Ruhf at the Iron Mountain, MI Taco Bell is something else. He has been rude many times before but, tonight was the last straw. Their freeze machine is constantly breaking down. I asked a simple question if all were down? A few days ago the Strawberry & Blue Raspberry were working. Baja was going to get fixed soon. Ha! I doubt it. Dean was rude as heck in the drive thru when I asked if all were. He said “That’s what I said, the machine.” Well, I wanted to know if all flavors were? He not only was rude to me but, forgot to give my credit card back and messed up our order. Is this how a manager is suppose to react? If so, I am going to stop going there. My son told me of an incident with him kicking him out of there and not giving them their food. My son stood up to a bus driver who was bothered by my son and his friend’s foul language to each other when entering the building. When the driver confronted my son & his friends my son spoke up and stood up for his freedom of speech. The driver sought out mean Dean and he kicked my son and his friend’s out and never gave them their taco that was forgotten in the drive thru which brought the all in, in the first place. They all need to get their heads together. They need some serious management saving. Going down hill fast. Please do something to correct this issue. Complaints galore has to have been piling up over the years. Hoping this will be my last complaint.
Why can’t I get a double decker taco? Why did you discontinue the Mexican pizza?
I was at the Taco Bell drive through located at 302 Southmore Ave., Pasadena Texas 77502 Store 027796. My receipt says the cashiers. Name was William. There were 2 young men at the register, one may have been training the other. I have to say that these two were the most polite kids I have run across in a long time. It was very refreshing to receive good old fashioned customer service and my order was perfect which is something else that is rare to find these days at a drive through. Management material right there.
Bring back volcano burrito ! The only thing that was ever actually spicy , and the frutista freeze the best drink y’all ever had
I visited the taco bell in East Windsor, CT today and I ordered 3 cheesy Gordian crunches no lettuce and no ranch after waiting almost 10 minutes in the drive thru. I got 3 with everything. I went back to the drive thru and they said to go to the front and they will remake them. Now we are running late to my daughter’s basketball tournament. They bring our order and again it’s wrong. Now there are burritos in the bag. I was already on the highway and i tried calling 3 times for it to just ring and ring. I will not be going back there.
The Taco Bell on Indian Trail, in Norcross GA..is the worst. Always messes up my orders. Last night, June 5th at 130 am, me and my boyfriend went thru drive thru..whoever was working, was rude and our food was cold. We both had upset stomachs later..she did not say hello or anything and rushed us, when ordering. Not first bad experience.
My husband just went to Taco Bell on O’Neal Lane in Baton Rouge and ordered 8 crunchy taco supremes without sour cream. He asked for hot and mild sauce. When he got home, the bag contained 7 soft taco supremes without sour cream and 3 mild sauces and 2 hot sauces. Our ticket indicates we received 8 soft tacos, which we did not . My complaint is wrong order, short one taco and certainly not enough sauce for the tacos. The staff taking the orders need to pay closer attention to the orders.
I’d like for yous to bring back the double decker. They were the bomb
Received food not fit for an animal I am a Frontline worker just like you all I am a CNA so I’m in the thick and thick of it when I have to grab and go I don’t expect my food to come back looking like and dog ate it and spit it up! Pictures available if you need it this is 65 at 11:41 a.m.
I would like to bring to your attention a serious problem with this location: 2235 NW 9th St, Corvallis, OR 97330. We have been in there numerous times over the last few months and it has NO A/C. I can tell when I’m at the window ordering it is very warm in there. I finally asked the employee at the window what in the world was going on. They said it has not really been working for the last few months, maybe even a year. At times in the kitchen it ithey said it has been up to 100 degrees but usually around 90 for the most part, with the grills going etc . This is very unsafe for employees to be working in these types of conditions, standing on their feet all day, and expected to still be providing outstanding customer service. You are required to provide a good, clean, safe working environment which I am sure includes working AC. I can not even imagine working in that temperature, and that is even before Summer hits. I am not sure if OSHA needs to be involved or who, I will look into that also. I wanted to give you a heads up that something needs to be done ASAP!
Cameron park California we ordered online to avoid the 1hr r wait at drive thru our order was ready at 9:15 pm the employees would not answer the door and told us we had to go they the drive thru and refused to refund our $$ this is the worst example of a business that offers online orders will never go here again and we used to frequent this establishment 1-2xs a week with a $40 plus order l will make sure everyone around knows how horrible this Taco Bell is
No lettuce in 4 of 5 tacos. Crunchy taco not fresh. Tasted old.
Manistee MI TacoBell takes an hour to get though the drive thru
Please investigate shy it takes soooooo
Long to get through
I just bit into the naked chicken chalupa, guess what? My front tooth chipped off because it was over cooked and hard as a rock. I couldn’t finish it. One bite? I do not have dental insurance at this time. Because of covid.. How am I going to fix my tooth now? I’m in a tight budget and can not afford to fix it. My fiancee looked at me after I bit into it and told me my tooth was broken. I’m upset!! He also got the same thing and his was hard as well, small, dry. He ate it though because he was hungry. The tacos were great this time. Usually they break into and it’s like eating nachos without melted cheese to hold everything in place. I expect quality for my money.. Instead I get a chipped off front tooth.
I am at the taco bell in Festus MO its 1030 am and the doors are locked and when they unlock the door the excuse was drive thru was to busy people hasn’t got to dine in in a long time and now they can’t open on time very disappointed
Found Hair in food! I have pictures and would like a refund for inconvenience and bad experience
you really need to do something with your Connersville indiana taco bell takes 45 min to get through the drive-thru never get what you order ask for mild sauce you get hot . Its a 50\50 chance to get a napkin with your order im to the point of never going back im to my end with this place McDonald’s is half mile up the road I will start going their if something is not done with the workers here…………..
I went to one of your restaurants in Douglasville,Ga 30134, 5753 Fairburn Rd location today (6-3-21) about 3:50pm. I was ordering through drive thru when I got to the 2nd window and young Mexican looking woman was taking my cash. She had my order wrong and as I was trying to explain to her she screamed at me “I DONT HAVE TO TAKE YOUR MONEY!” Then as I pulled off she called me a WHITE ! My children heard her as well. I am so angry and shocked.
Somebody need to show the people that work in Taco Bell’s How to
make a taco this x was horrible
Stay in Cahokia Illinois but I have to go to Fairview Heights Illinois to get a good taco
Changing old favorites and making them a new way is never a good idea. I liked the double beef surpreme the way it use to be made. I liked the beef burrito the way it use to be made. My Mexican pizza is no longer on the menu. Because of these changes, I will no longer be going to Taco Bell. Things are no longer made fresh and the quality of the food has suffered.
Many years ago I collected all five of the Taco Bell stuffed Chihuahuas. I have had them in my office and used them to calm upset children as well as scared adults. Out of all my collections this was the most useful and most special to me. Several weeks ago a drunk drive drove into my office and due to all the broken glass I had to throw them away. For insurance purposes I am to find out how much they are worth. I am hoping you may be able to assist me. Thank you in advance for any assistance you may be able to provide.
So i have been working at one of your stores here in mesa AZ store # 29491 and i have to put my two weeks in because of favoritism in the store ..i have talked to the GM Alisma about it and nothing has been done about it plus her sister works there and as well as billy.which is the assistant to Alisma and his wife and brother work there ..and your handbook says that you dont prefer family or people that are married or in a relationship working there ..been working for these company since Aug 5th of last year and have enjoyed working for you ..my hours have been cut as well and that is another reason why i am putting my two weeks in ..i have worked in four different stores in that time and seen a lot of things that happen that arent followed by the book like they should be .
I have NEVER been treated with such disrespect from an employee of ANYWHERE I go to conduct business (I.e. going to Taco Bell to get something quick to eat) in my entire 41 years of life!! Tonight ( Thursday, June 3rd, 2021) my wife, a friend of ours and I were at Taco Bell, I placed two separate orders, both decent sized orders so naturally I expected a little complication to imminently pop up however all seemingly went well. We pulled up to the window, paid for BOTH orders and began receiving them a couple of items at a time. We got the entire first order (not ours, but our friends order) and we got all of the drinks. We let them know that we still had a fairly large order that we have yet to get, at this point they were trying to convince us that we had it and it was inside the two boxes we just got. We pulled into a parking stall and opened both boxes to find that were of course did NOT receive our entire second order other than the drink (mind you literally just paid very close to $30 for the food that they didn’t give us) so as we were she’s in a parking stall we decided to call them. It was then that it went seriously south. The woman we spoke to, assuming she was the manager that night my wife begins to explain our situation. She was very calm, our friend in the vehicle with us said something quietly to me as my wife was speaking to this lady via the car phone so ourselves as well as a gentleman in a vertical adjacent to ours who was as shocked as we were at the audacity of this woman could hear it. She cuts my wife off mid sentence and instantaneously became hostile, telling my wife she needed to calm down and then proceeded to tell us it was our fault for leaving the drive thru. At that point I stepped in and calmly tried to explain that the conversation that upset her had nothing to do with that situation as neither person talking said anything or has anything to do with the phone conversation. All we were doing is what ANYONE else would do in that moment and asking for them to correct the order (politely) or maybe a refund at that point and she began to tell us she was refusing our service and not giving a refund. We called back the first time she hung up and got no answer. We called back again to figure out what happened and why she blew up and she picked up the phone and yelled at us, didn’t say anything about so you got calling Taco Bell etc, instead she felt it was perfectly within her right to pick up the business phone and yell at us. We did NOTHING wrong and got treated like this? I’m super upset and sobering needs to be done to correct and remedy the situation, I know a lot of people that faithfully go to that establishment and have no problem directing them elsewhere and will more than likely write Komo news about this. I’m at a loss and still trying to figure out why I left Taco Bell feeling angry like that and come home and take a shower then go to bed without the dinner I chose to purchase
Hi there, I just wanted to make you aware of an experience I had yesterday. I’m a nurse. I had a really busy rough day yesterday. I didn’t leave work until around 10pm – 15 hours after clocking in. I didn’t get to eat all day. I was starving. I stopped by the Taco Bell in Brunswick on center road (route 303) on my way home to grab a bite to eat. My experience at the drive through window was incredibly astonishing. I’d like to fill you in on how the conversation went…
“Hi how are you doing tonight?”
“ I’m good how are you?”
“Terrible. What can I get for you?”
“I’d like a chili cheese burrito.”
“ A diarrhea-ito. Anything else?”
I lost my appetite immediately and left Taco Bell without ordering anything. How disgusting. Who would say something like that? Absolutely disgusting.
Please please please address this behavior. I look forward to hearing back from you. Thank you.
Complaint- we ordered today at the taco bell store #027818 on 3470 Illinois Ave Dallas TX 75211 and there was an automatic charge of .17c that says TB Foundation. We didn’t know what that was so we asked the guy and he said he just rounded up the balance which makes NO SENSE whatsoever to get 17c which is kept for them. First of all I can Sue yalls company for taking away my money that I never agreed to give away specially without letting me know you all are taking it and giving it to some foundation. That is called stealing and being ripped off. The reason why I decided to complaint was because I do not want that to happen to any other person and them stealing their money without noticing. There is people that unfortunately can’t afford things and whether it’s. 5, or .10c it’s the moral values that count. Maybe I should be taking this higher because I feel this is not right. If I have to sue the company I will for taking my money without letting me know.
The Taco Bell by my house (commerce city Colorado) closes everyday 39 minutes to an hour early and then the workers go and hide so if you try and sit at the window you can’t see anyone in their store. It’s very inconsiderate.
The taco bell in Fairview on drops food on the floor then gives it to people the manager tells her workers to drop the food and she thinks I was accused of recording I was typing I had my phone up in my hands texting to my friends about how nasty they are they leave trash on the floor and it is really nasty dirty
I just taco bell here in Topeka Kansas at on se 29th, my total was 22.32, gave them 23.oo dollars, asked if I wanted sr. Discount, and said sure, which then made my total 20.01. They asked if I had a penny and told them no. Then I asked dont I get change back, and was told no. How do you figure if I gave you 23 dollars. Without discount I should have gotten 68 cents back, with senior discount it should have been $2.99., instead I got nothing saying they don’t owe me anything. As far as I am concerned I got ripped off. I want it made right.
HELLO PLEASE SEND ME SOME COUPONS FOR SOME TACO BELL I ASK U PLEASE IF POSSIBLE I ASK U PLEASE ALSO I WORK DRIVE THOUGH AND I NEVER GOT MY 15 RAISE OR ANYTHING PLEASE SEND ME A CHECK IF POSSIBLE I ASK U PLEASE IF NO I UNDERSTAND THANK YOU FOR YOUR TIME KRISTA SMITH 2155GLENLOCK DR DELTONA FL 32725
My order was completely wrong and products made incorrectly, and nobody answer the phone .
I was in the Ardmore Oklahoma Taco Bell .This Sunday afternoon and I ordered 2naked chicken meals and the 2 Taco meal and a extra drink.It rowed off to $22.00 no problem.But when I got to my car and checked my opener I only had 4 tacos to naked chicken.Didn’t get the Burritos and 1 taco.Still no problem I just went back inside to get it fixed.She ask for my Receipt that I wasn’t given.She nicely Apologized and said that she needed a manager and at that time the Young manger came up with a bag and threw it on the counter . I said I’m sorry didn’t want problems just wanted the food I ordered and he Rudely said that’s not what you ordered . I was very upset to say the least I have been in retail for 20 years and I understand mistakes but I would never handle it like that so that Taco Bell needs a manager with manners..I’ll never go ther again I know I’m just one that it doesn’t matter but anyway
Just an idea. But I’m a big fan of the chicken chalupas and I was thinking, why not make an Ultimate Chalupa ?! Same shell as the regular,melted cheese, then top it off with the naked chicken chalupa! Again, just an idea..
I think you all should create a dish called “totchos” instead of nachos you take the taco meat, fiesta potatoes, cheese, sour cream, some type of tomato mixture (maybe) and sell it. I think it would be a great hit!
I have been to Taco Bell five times within the last months. 4 visits to the Perry, Georgia location and 1 visit just now at a location in Mississippi. Not once in those 5 visits have I actually been able to place an order and receive it. It is always something. Either they are “closed” at 12:07 in the afternoon, their “system is down”, or they are only processing orders through Door Dash. I highly doubt these were accurate reasons on all occasions. The food service industry in lacking, as a whole. If you actually DO get to order anything, it is cold, wrong, or you get served an attitude along with your order. It won’t be very long before the general public gets sick of it and just refuse to pay for inadequate service and food. Seems everyone is understaffed, but I sure don’t see the owners of these franchises that are making upwards of 90k a year IN the business trying to save it. Just because you’re a franchise, doesn’t mean your exempt from bankruptcy. Furthermore, the audacity of the so called “Customer Service” when you call Corporate, giving the excuse as “They still haven’t recovered from the shut-down” (when shut down was literally 15 months ago, says just how much you think of the general public (ie:your customers), and the audacity you have of assuming apparent extremely low intelligence of the customers your supposed to be serving.
I am a former Taco bell employee and i need to get a hold of my W2 who do i contact to get this information?
Why the hell can’t I have Diablo sauce bottles like the the other hot sauces.. I would really appreciate if y’all started making more Diablo sauce bottles sold in target and Walmart again. I will literally personally buy them from you. Boxes of it.
My husband and I went to Taco Bell in Lacy Lakeview, TX today and he ordered to Beef Burritos. There was hardly any meat in it and all rice. I ordered a chicken quesadilla and there were only a small amount of chicken, some rice and a lot of very hot sauce! This is the worst experience we’ve every had and will probably never go back.
Went to Taco Bell on Two Notch Rd in Columbia SC. Sign said inside was open. Saw kiosk but would rather not use it. Girl came out of back and told us we had to order on the kiosk. Was under the impression that it was there if we wanted to use it, not that we were required to order on the kiosk. Customer service used to be outstanding at Taco Bell, but NOT ANYMORE. It is sad when you go into a place of business and no one will serve you.
I want to the 17130 evans plaza Omaha Nebraska on may 28th my order number was 929218. I had to return to get my grande nacho box that had beans and guacamole we requested those not be on it. One of my two tacos had spilled all over the sack. My chips with cheese was spilled all over the bag. The power bowl had guacamole even though it was asked to be removed. I do not think think the manager on at 3:00 on the 29th cared because I did it come back on the 28th. I have been going there for a very long time and the treatment we received has made us wonder whether we wish to return here again.
I live in Topeka Kansas. And I love Taco Bell however what I don’t love is waiting in line for over 30 minutes didn’t order to get my order it doesn’t matter if you order online or order at the window what’s the point of even going there I guess I’m just going to have to stop eating there I’m so tired of this crap okay thank you
I have been going to Taco Bell as long as I can remember I am a 71 year old female. Yesterday when I was craving Taco Bell I went in to order my favs and was told they no longer made them. Why would you get rid of the. Best items on the menu, chalupas and mexi melts? I will never go back into Taco Bell again. I am so disappointed in you.
Your store in Hermiston Oregon is the worst Taco Bell I have ever been to I’m a dasher and I have to wait in the drive-through for a little over a half an hour just to get my order for the people and when I get it it’s either the wrong one very cold I’m not sure why the lobby is not open to like Dashers I tried to call them and let them No I was there there for dashing and they told me I had to go through your line and then I went there the other day just to get a taco and they couldn’t even get it right I asked for to no tomato and they put tomato on it and they gave me like five or six tacos at weren’t rightMy wife asked for a hard shell tacos and did not get any so I got ripped off so there’s countless other people my phone number is 509-480-xxxx my name is James call me please
I pulled up to a drive thru in the Lower part of the south Philadelphia area Taco Bell and I was told the store was closed due to shift change. I was told to wait in a parking spot or leave. While I was still in the drive thru asking why they were completely closed; the person I was speaking with had one of the workers to pull up behind me to beep their horn so I would move out the way, because she had decided she was done speaking with me. Then she and about 6 other employees came out to take pics of me and my son in the car then proceeded to tell me if I don’t leave she and her workers would beat me up because I was on they’re timer too long and it was annoying them. This is completely unacceptable and I am completely outraged at this situation no should experience this while trying to spend their hard earned money at an establishment. I would never return to another Taco Bell I’m my life. Never want to experience anything like this again, luckily my 2year old son was asleep while all this foolishness took place.
Twice I have ordered the power bowls only to trash it bc the rice is so hard you brake a tooth. Today I paid $32.52 and didn’t get what I ordered. When you pay $7 for a combo and dont get it, gives Taco Bell a bad name. I tried to call the store and no one answered. Can’t go back bc I have a house full of little children I’m watching while others kids are being picked up from school. You finally get someone at the location and they are so rude and don’t make it right. Very poor management on their part. Very disappointed in Taco Bell and the management in Greer SC
Please bring back chili cheese burritos🥰
I need to talk to a person about my son pay card who do I call
I just bought 2 crunchy tacos and a bean burrito no red sauce or onions and a medium water. Towson Ave. Ft. Smith, AR The water was carbonated water I poured out. One taco had no cheese. The burrito I threw out. It was something in the beans and cheese. Easy order messed up. I won’t be back to this location.
Ordered 3 tacos supreme this evening. Got home & upon eating the first one,, noticed a strange smell & taste. Upon looking further, realized the taco shells were old…could not eat them…
It would be awesome if Taco Bell could offer a carb smart tortilla shell or a keto side to their menu.?
I want to Write a complaint about the boss at Taco Bell on texoma parkway she don’t like to give employees break my boyfriend been there since 11am and still haven’t had a break????
You are losing customer when system is frozen or ask quest credit cards only Fix it
Joe at kildaire farm store in cary nc needs to be fired. He was very rude and disrespectful. I heard him yelling at 2 ladies that work there that they were lazy and if they cant work to go home. But i saw they were too of the hardest working people there. He should not be treating them like that and yelling at them in front of customers. Thats rude.
your restaurant at 1350 W. Brandon Blvd is terrible. You need to reimburse my gift card. I paid at the kiosk stood around for 20 minutes and never received my food. Finally an aloof manager saw me ( was the only one in the dining area) and asked me if I needed something? seriously? I’ve been there before and it’s routine to have to go back to the counter to ask for the sauce they already had asked me as I placed my order. And napkins, they give you none. Oh and can I get a cup for some water that I already ordered with my food? this place is horrible. I’m not sure of the exact date of that FIRST situation because with this store it is normal, but you people got money from my gift card and I never received my order. If it helps here’s my card so you can verify 6157796313xxxxxx
I have reached out to you guys a number of times and not heard anything from you. pathetic
I was eating my naked chicken chalupa and found a bone in it!!!! Very upsetting and disgusting. Super tiny but enough to choke on! Never eating at Taco Bell again.
My husband and I went into Taco bell to pick something for lunch. The cashier who took our order and we waited for our order. This lady that order after my husband was taken care first on her order. When we realize that her order was given to her before us I ask the cashier look we were here first she gave me the ill look and walk away . When I address her why she was serve her first she gave me an attitude do no t appreciate that kind of customer service. First come first serve. We will not go to taco bell again. Did not appreciate the attitude.
You got a problem with your help that works on Clark rd Sarasota. After going through the drive and didn’t realize before I pulled off how much I was charged. The lobby is closed they won’t come to help so back through drive. The managers he says he was got real xty with me and says that’s what I ordered and that’s what you got not his problem..are you kidding me so no one will tell me anything not help in anyway so I say there said I’ll leave if you get me his name ..refusing to give me my money back or make order right now refusing me asking for name meanwhile the whole line now is pissed at me dude behind me threatened my life says he’s gonna shoot me if I dont move. So this could have escalated even more because of management not managing his store. And he’s clueless of what to do beside then calling the cops because he can’t handle helping me I’ve got the whole deal on video but all you hear on video is dude behind me blowing his horn for several min then threatened my life over a taco..I’ll never eat there nor will anyone I know for that matter . This was ridiculous and damn near caused a man to loose his cool and was about to shoot up the place and ram my vehicle. Every one lives on edge anymore and because of the so called manager. I’m out 18$ chest pains from the stress and my food was a joke this is the next day now and I’m sick from little I did eat. So this is how taco bell does business?? This is more like ripping a regular customer off and putting life’s at risk . I hope this young man gets reprimanded or at least gets properly trained out of handle situations like this and to keep his customers but not been Mister gangster on the intercom cuz he can’t come to the door and caused more problems then necessary I’m just glad my kid wasn’t in the car this time..this was a day I’ll never forget. I’m sick of all these fast food places doing this. It’s happened alot since this covid crap. For one I understand the stuff employee have to go through but to talk to customers the way he did to me on that speaker ? I doubt he would talk to my face like that he wouldn’t even look at me when I said I just want managers name I’ll move on and go this route..so their training must be to nor the customer till he leaves from frustration or get some self arrested because he loses his mind in the Drive-Thru along with the man behind me that it’s trying to threaten me with a gun think about it it was too ridiculous I can’t say that enough
Cómo es posible que te nieguen el servicio porque según ellos están ocupados en las órdenes en línea a lo q yo le dije que si puedo esperar los 20 minutos y la cajera me responde q NO q no me puede tomar mi orden y yo le vuelvo a decir son las 10 y tú tienda cierra a las 12 a si q esperaré y ella me vuelve a decir que NO. A si que cuando alguien me pregunte por una recomendación de este tienda les diré que reserven con anticipo de tres o más meses porque al parecer solo a si te pueden a tender en esta tienda que cree que dejo de ser una cadena de comida rápida 4035 N 7th Ave
Phoenix, AZ 85013
Estados Unidos, esta es la dirección
If I could send you a picture of this beef burrito beef and cheese only which I can I have a picture of it if there’s any way that I can send you a picture of it you would understand my complaint and after looking at this picture you tell me whether or not I need to put this on social media
I’ve seen how Taco bell food is made and I eat there all the time with my children, I was disgusted with what I saw on tiktok I can’t believe I’ve ever eaten Taco Bell in my life I feel like I am old all types of money back and what if I would have died oh my god when do you guys send people out to check on your restaurant fast food come on that was just sick if you need I recorded it took pictures but damn I shouldn’t even be paying for that I wouldn’t even give you that out to poor people no people not even to my dog like I said.
Filing a formal complaint on employee named Maria at Taco Bell location 535 W Capitol Expressway, San Jose, CA 95136. Manager name at location ia Gloria. Its unfortunate i have to provide a bad review especially for a place i love to go and love to go often. =( Again, today i have received the consistent employee attitude from Maria at the drive thru. Today, when i requested for extra sauce, she rolls her eyes and advise she gave me sauce already. i asked her again to please provide extra sauce. again Maria gives attitude and says she gave me enough sauce and walks away and basically refused service. I had to flag her down to ask who her manager information and Maria refused to give the manager information. i proceeded from the drive thru to walk into the store to ask another employee for the manager name which is Gloria. one of the employees mentioned she is not available. Both ways, before Maria can be able to assist with face to face customers, her Manager needs a sit down to help her understand what her job description is and additional training is required before she should get on the work floor. Its unfortunate to all the great employees at this location that get a bad wrap because of of Maria. its a shame that this location allows this type of behavior towards customers.
Ordered your nacho box for $9.99.
What a waste of money. Got home and hardly any beef or any other topping on the chips. I may as well have gone to a store and just got a bag of nacho chips.
This was ordered at your Holland Mi store on River Road. Never again!
Went to the Callaway Taco Bell this morning pay for my food was the only person there was asked to pull around hash browns wasn’t ready I never got my food and y’all got my money what’s going on
I went to the taco Bell on del paso Blvd . In Sacramento CA. They had messed up my whole order and I went to take it back they were rude and disrespectful. I will never go to another taco Bell again.
We ordered at taco bell last Friday in Peru Illinois. We were shorted a steak quesadilla
I was verbally assaulted by a man in your Selden store.
Management came out, and dud not try to figure out the situation… instead they told me to leave.
ABUSE OF WOMEN IS UNACCEPTABLE ALWAYS.
I BLAME YOUR STAFF
THEY REFUSED TO HELP
Why would you change the seasoning on your meat? It has a horrible taste. What a shame as I really enjoyed your food.
Store 1508 in Wixom,
MI. Sat in line at drive thru for at least 30 minites. When I finally got to the speaker, Nicole told me she would be with me shortly. I said “I actually have to wait longer?” Nicole’s response was “We’ve had a line this long all day, so don’t give me ANY x” I have NEVER been spoken to in that manner by any retail associate, and I’m guessing Nicole is not the right person to assist a customer. Feedback is encouraged.
Problem- we purchased tacos from the Patranco location Friday evening 5/21/21 and about 30 very tiny black bugs came out the bag. Please contact me concerning this matter
Worker at Tacobell called me a because I ordered food 20 minutes before they closed. I want this guy fired immediately or some kind of compensation for this. I know where he works and his shifts.
I Claudine McCellan was at Taco Bell 12:41 am my order was short of beef Crunchy
Taco , call back at 1:00 am several times no answer.
Taco Bell 027630
1612 S Irby Street Florence SC
Cashier Cody L
Order 341209
I just wanna know why y’all got rid of the Mexican pizza, im genuinely upset and have been mildly inconvenienced. Please help me. You took it away mid pregnancy too. It’s been ROUGH.
There was a live bug in my daughters nacho bell grande. I took a video and picture of the bug. I took it back to the store and the manager proceeded to act as if I was lying because she couldn’t find the big in the food when she looked through them.
I just ordered 8 things at the Bennett CO location. 4 of the tacos tasted as if there was mold in the meat or taco shell. We. Threw out the rest of the order in fear of food poisoning. Also did not receive a receipt for our order.
I had a problem over two weeks ago. I called three times and still no one has contacted me.
I am not happy about ya location in Rochester New York that it not open to the public not cool when McDonald’s is open to the public and not cool that we can’t walk in to Oder food
Good Morning my name is Natanya Sapp and I went to the Taco Bell on East Oglethorpe Thorpe Albany, Georgia 31705. My service all three times I went has been horrible On May 15 , 2001 I was told they had no chicken, no steak , no tortilla chips, no nachos and I had to wait 30 minutes for beef and only the corrected change i couldnt use my debit card . I thought maybe they were having a bad night so I went on Tuesday it was the same thing they were out of just about everything . So on May 20, 21 at 11:00pm and they told me i could only order the Quesadilla, soft tacos or hard tacos . So I order the Quesadillia combo and I was so upset there was nothing but dried sauce and some gummy bread i cant eat this and i certainly will not go to this store again I was going to this location because its really near my job but I wont be going back service is horrible you can contact me by phone or email hillnatxxxx @gmail,com 229-296-xxxx Thanks for your time
Dear: Greg Creed I am writing this message to make an alarming and criminal complaint against a Taco Bell employee who decided to hold me against my will at an Arlington, Texas Drive through branch. Today May 20th, 2021 i pulled into the Arlington, Texas branch on 303-Pioneer Parkway blvd. I was at the end of the line and there was about6 to 7 vehicles in front of me and I waited for about12-minutes before I realize that none of the vehicles had even moved at all. I decided to leave so I put my vehicle in reverse to backup out of line but then a car pulled in behind me sideways blocking me in so I stopped to see what they were up to. Someone put their emergency light’s on and exited the car heading to the rear of the Taco Bell. So I blew my horn to get there attention and when that didn’t work i got out and and said to the individual, “Excuse me”, “Excuse me” , Is this your car? I need to get out; The person saw me and ignored me going into the Taco Bell after someone let them in. The person later came out after 3-mionutes later and slowly walked toward the car blocking me, so i said “Hey you need to move your car i need to leave and you have me blocked in”. The person said “You don’t understand, we have an issue here so i had to block the line so nobody else can come into the line.” So I said “I understand that but you can’t prevent me from leaving I need to leave and you just blocked me in and ignored me when I tried to tell you before you went inside”. I said “maybe you don’t want your vehicle”, so she then begin to yell at me saying “She was going to move it but nobody could come or go because they were out of meat’, She began to Challenge me walking towards me and said for me to “move her car if I wanted it moved” and she said “Everything was on camera anyway” so I said “Good, that would be something that she should be worried about if anyone saw it. She then told me to ‘Call the Police if I wanted to; So “I said I’m calling the corporate office first to tell them about this horrific and unnecessary encounter. She identified herself as an employee said her name was “Candice Rena Brody” I am Very Disappointed and am considering filing charges.. You have a Real problem employee therein Arlinton, Texas! It is ILLEGAL to hold a person against there will in Every State in the country. I will be waiting to here from this office as to what your thought’s are on this type of customer service. My contact # is (4690 404-xxxx
The AC at the 105 east ridge road . Griffith Indiana is STILL not working making it an unsafe work environment. Corporate and upper management have been notified and it has not been addressed
The taco bell on ridge road in Griffith Indiana is without AC making it an unsafe work area
When is the Issaquah Washington Taco Bell opening? It’s been 2 years, the public deserves to know
Hello, my name is Alfredia we went to one of your Taco Bell today for lunch the one on 17th street the food wasn’t good and they didn’t have our order right. I called and talked to the manager, but she was not nice so I asked for our money back and she took the food back I was very unhappy with the service that we received today. Thanks for reading my text messages
To Whom it May Concern:
I have been verbally abused and harassed by one of your general managers and regional managers. I was transported to the hospital. Contact me please
I sat in drive-thru for 20 minutes and it was 10 and they decided they were going to close early right when I got to the speaker and there was like six people behind me that they told us that they only had one person closing tonight so they had to close early and wouldn’t take our order and I have two kids me and my husband and we are hungry and I didn’t just sit here for all that time and waste all that gas and then don’t get the food I have planned on ordering and not get anything to eat they got all the people ahead of me sorry that was not right I do not appreciate it and I expect something done I want my food that I came to get and the girl at the window was very disrespectful and didn’t want to help me out and then I asked for the corporate number and she said she didn’t have it it was online and it she had approval from corporate okay but still the way she did it and how snooty she was that was disrespectful. And this happened at the Taco Bell in Tillmans Corner
We ordered $66 worth of food we only got half hour or hour and a half of that was messed up and when I called the store ask the manager to make it right he told me there was nothing he could do I’m sorry I am self-employed businessman I don’t work this way I don’t get paid you took our money we haven’t got our food and if this is how you guys plan on continuing business you will not get any more business than this family and we order out or what sincerely James ray Tidd
Giving out old dry ground beef in someone’s burrito is disgusting. Wilton NY taco bell on route 50 needs serious customer service training. If you wouldn’t eat it why would you serve it!!!
Dear corporate,
It has come to my attention y’all once again removed highly purchased items that slap on the damn menu. For what what is your though process when removing items? Do you honestly think ur nasty bean paste burrito sales more than the cinnabuns and nacho fries that will make your granny committ murder if she had to so she can have a cinnamon filled bun that melts in your mouth. Get your x together put the poplar items back on the menu and for god sakes do the numbers and get rid of x noone wants or purchases. I know it is hard for y’all’s small minds to comprehend what supply and demand means which means that you clearly need to be reeducated. Now add the damn cinnabuns and nacho fries back to the menu. Thank you so much and have a blessed day
Where’s da pizza… Why ya took it off … I want my pizza back
Everytime I visit the Taco Bell in countryside they mess up my order & I get shorted it’s a problem to get home & im missing food . Please tell them to pay attention to the customer it’s very annoying!!!!
If a taco bell franchise doesn’t honor the $5 deals are they violating their franchise agreement? S. Cobb drive Smyrna Ga store is doing that. 030610
Hello i have a very big complaint about a location in McPherson Kansas right off the highway by McDonald’s. My friend was employed and quit, because the stress from how overworked she was landed her in the hospital and couldn’t take it anymore. There are TWO accounts of them refusing to serve her even for a Baja Blast today. The first time she went and got some food for her brother and I was also in the car with my pup in the back seat who was minding his own business. They handed her the drink left got the Team Lead and then he THREW the bag of food at her and made a VERY immature way to tell her not to come back by saying “AND DON’T COME BACK”. The Team Lead of this location did this and we’ve made a complaint about it but NOTHING has happened by the manager Angie!!! These biased actions are ALL BECAUSE SHE QUIT FOR MEDICAL REASONS. Correct me if I’m wrong but aren’t you supposed to treat an ex employee as a PAYING CUSTOMER WHEN THEY HAVE THE MONEY TO PAY???
Unhappy with my service and order
I’m very disappointed. I got a meal and the tacos were great but once i got to my nacho party box the first chip I grabbed had a chunk of plastic.
I ordered 3 fiesta potatoes and the containers were not even half way filled a drop literally of. CHeese and smothered in sourcream. The potatoes were so old they were chewable. I called the taco bell to maybe exchange them rang rang rang. So I hung up waited 5 and called again it continued to do the same thing with no answer on the other line this is not the first time this similar situation has occurred. We used to be loyal. Customers until the 4th time of deteriorating food and service. Unfortunately this is our last experience.
I went to this Taco Bell in Fountain City. I ordered four steak Crunchwrap Supremes and a potato burritoI. Get to where I’m going and start eating, come to find out it is Beef Crunchwrap Supremes DO NOT GO TO THIS LOCATION!!!! THETY WILL GIVE YOU WHAT THEY WANT TO NOT WHAT YOU ORDER!!!! THEN THEY WILL TRY TO ARGUE YOU DOWN AND THEN HANG UP ON YOU WHEN THEY CANT!!!! THEY NEED TO MAKE THEIR MISTAKE RIGHT!!!! I WANT THE OWNER OF THIS TACO BELL TO CONTACT ME PERSONALLY!!!! 865- 456-xxxx
Hola asido un cliente durante muchos años de Taco Bell en Manassas Centreville road pero últimamente no estoy contento con el servicio que esta brindando ase poco fui y pregunte por Mexican pizza no tenían hoy fui presidente por 7 later burrito no tenían estoy deseccionado con el servicio me gustaría que fuera el Taco Bell de antes onde la comida fuera mas buena gracias
I ordered 3 soft tacos and only received 2 in the sealed bag.
Didnt notice till i got home.
Something needs to be done about the “GM” for store 23770 in mobile al. He is constantly creating an atmosphere of chaos and disorder. He talks down about employees to other employees, and won’t own his mistakes. He isn’t retaining simple instruction on how to close tills out, how to navigate the computer system, he won’t deal with customers when they become abusive (verbally) to his employees. He can’t handle the stress of the pressure from rushes. He will not own his own mistakes and he makes situations 💯 times worse because he can’t help out the crew because he doesn’t know the food champion role nor can he operate a register. He can’t take an order and is solely responsible for the increase in the turnover rate at this location. Ask ALL employees their opinion of their GM.
Went through drive through @ 2300 tonight. Had an order around $20. Did receive my whole order. No wonder I only go to south Zanesville Taco Bell 1 every 6 months. And even then they still mess up the order
Taco bell n Ferdinand INDIANA refuse to serve us at the drive cause they were short staff but was serving inside and they was very rude to my wife. Better take care of the problem. Thank you
I’m done eatting at taco bell. I love the food. The staff are terrible. Not a time has gone by when ordering this past year or so, everytime they get the order wrong somehow (at least in toledo ohio on Dorr Street or Central Ave.) If it’s not the food, a simply straw (hard to drink in car without one) could take lid off and possibly spilling. Ask for sauce. Get none. It is always something. But the its the point of it. They people today are idiots who work there! If u ask for it or pay for it, would be nice to get it. Money is tight across the board. Time is wasted always have to go back and get it corrected or what you paid for. I’m tired of lazy people. But if a complaint is made (your a or get special sauce) but yet they are the idiots that can’t figure out fast food…… Im one person. I will never eat there again. Taco bell will continue with out me. But I can count, listen to people’s orders, and provide customer service. Don’t expect to get that in two locations in Toledo Ohio. Maybe more then that idk…..Today I asked for sauce and got none! Like I said it’s the point. It’s always something with these two stores. Can corporate deal with these kids/idiots? Also when they deliver the food also have them not smell like Marijuana and eyes half opened!
My daughter and friends went to taco bell at union city tn on 05/14/2021 and were yelled at by manager, it says on website that lobby is open till 11, they arrived around 1015 and doors were unlocked, they walked waiting on more friends to arrive shortly, when they did, manager that was in her car in parking lot started to yell at them that they weren’t coming in, and also proceeded to tell another employee there that they could clean up lobby after them, I understand that it was late and lobby closed at 11, but highly unprofessional for manager to yell at them.
I really need to speak with the district manager of Taco Bell in Saginaw Michigan
Your store in Elkton Maryland 21921 is the poorest and the dirtiest they are always out of something burger one day and nachos or there drive-through is always closed I’m in a wheelchair and I don’t walk and they tell me to come inside there drive-through is closed something needs to be done
(Taco bell 031492 )Drivethu 2810 N.Richonid st Appleton,wi 54914. First of all first mistakes was wrong freeze drink not upset with that ,second mistakes was they didn’t put that chicken quasadilla in my box or anything ….when I drive away ,I decided to look in my box chicken queasadilla at all…I drive back location call the number on the receipt call then 920-733-8060…female call ,hey they forgot to put my CHI-QUESA…BRING TO THE FRONT AM ON THE DOOR ,SHE GOT A BIG Attitude with me she told driveway ,I said what. There like 6 to 8 cars on the drive way..I ask to get the manger she decided act the manger ask for the cashier Matthew S…order was 329523 5/14/2021 time 3:39:43….,very upset about ,I want your name and she said not going to give my name ,do you know ,I have kids in my car ….wow that wasn’t a Professional worker bad news travel faster the good news,anyway I drive to the drivethu Ask for Matthew about my CHI-QUESA, he said come to the window ,I did Matthew, myself had a Chat if the chi-quesa was under the taco ,Matthew he like ill be waiting on like almost 15 to 20 not including the drive back to this location get in line for a$ 3.99 when ,I brought taco party pack with you and my freeze is melting right now and plus my kid wanting her chi-quesasdilla …mmmmm I don’t think so ,so I waiting and took off …..first of all she not professional at all shouldn’t be working there got a Attitude.and said F word ,front of my kids not cool…you need to take action this matter ,ill follow up with this issue,I have nephew and niece work tacobell …..also …other thing she was coming in to work when I see her come ..BLACK van she was getting drop off with a attitude there before and after …
If someone can please make the people in the Defuniak Springs area work and be kind it would be very much appreciated! Actually it will soon be closed down due to revenue issues if someone doesn’t hold them accountable and make them work instead of telling customers there system is down for ten minutes and then when you go back 15 minutes later they say it will be 15-30 minutes as well as any other time your there they are rude.
Hi pulled up to taxi bell in Clark’s Summit PA just now and they said they were not serving because they are short staff but there open ?
I don’t think Taco Bell employees should be telling you not to get the vaccine when they give you your food. Tinley park, Illinois off Harlem and 191st
Every time I go to the Taco Bell in Wichita Falls Texas on Kemp Street they always have a handwritten sign saying that they are only dealing with drive-thru customers but it’s really funny how there’s a whole family in the in the dining room Heating and today I did the same thing walked up to the door and this gentleman sticks his head out who is not in uniform says they’re only doing the drive-thru I find it very inconvenient fishing when they’re drive-thrus not that good because every time I go to the drive-through their orders are in complete completely wrong so if I’m not just one person that sits there and does not like this whole situation because I’ve decided I’m going to stop going to Taco Bell because we do have other taco places here that are better and the customer service is a lot better also
PLEASE PLEASE BRING BACK GREEN SAUCE OR YOU LOSE A LOT OF CUSTOMERS
Taco Bell 028017
801 E. Central Ave.
West Carrollton, Ohio 45449
cashier: Jay W.
Date: 5/11/2021 @ 9:13pm
This is the absolute worst Taco Bell I’ve ever been through. My husband & I went there last night and there was a 45 minute wait in the line. Then when we finally got to the window a young guy was very unprofessional and that’s when I think Jay W. stepped in to take our order. My husband said that the times he’s been there that your employees at this location are dancing around and dancing on the counters and just simply goofing off!!!! Along with the cameras on the outside of the building, I would recommend that you put cameras on the inside to watch your staff!!!!
i had went to the taco bell in covington va today before 3 o clock- i was going to order but they said thru the speaker that they were closed- what is going on up there
Hi there! I am contacting your offices from CycleBar Irvine Spectrum. We know many companies are coming back to work in offices, so we would like to be the first to welcome you back and to reach out to offer additional support to promote healthy lifestyles within the workplace! We currently offer private rides for groups/companies. The more people that ride, the cheaper the price per person! We would love to have your employees participate in a private ride, so if interested, please contact irvinespectrxxxx @cyclebar.com for more information. Thank you in advance!
Gd evening..on May 6th I visited the taco bell in Riviera beach Fla on blue heron blvd around 11:20 pm. I pulled up to the drive thru window and ordered 8 hard shell tacos..I was told there was no lettuce or tomatoes..I asked if I could get a discount or something to make up for it..I was rudely told NO!..I still ordered the 8 tacos..7 with cream cheese. When I got to the window I took my bag and asked if she could tell me which one had no cream cheese. She rolled her eyes and said NO! Then I gave her back the bag and asked her to show me. Someone from the back said it was on top. I took my order back only to have to open 5 tacos before finding it. I was very very disappointed and dissatisfied that my tacos were ruined without the lettuce and tomatoes..along with the rude customer service since it was their fault and unprofessional that the manager allowed it to get to that. I email your corporate office 3 days ago still no response…tacos with lettuce and tomatoes is what I paid for but didn’t get
Hi,My Name is Sindy Banks over a year ago I went to a Taco Bell location greenwood street in Fort Smith AR
Why don’t you offer the green sauce ant more
I would like to speak to the GM for the Taco Bell located on Lyons ave in Pico canyon CA
My recent visit to Taco Bell today 5/10 reminded me of two things 1 why I very seldom go to Taco Bell anymore 2 which is it also reminded me of the old Wendy commercial where’s the beef I was barely able to see any beef at all so I guess I won’t be seeing you again until it’s been long enough for me to forget how horrible the food is I remember back in the 80s when I was in the service out in California getting a burrito supreme and it was like a whole meal now all you get as flowers cheese lettuce and tomatoes
I would like to make a complaint:
On 5/9/2021 I stopped at my favorite Taco Bell in Stamford CT to purchased a meal for my grandson and in doing so I decided to get one for myself. When I got to the drive through I ordered 2 number 5’s on your menu but I don’t drink sodas so I usually order the freeze and before I can tell the person who was ringing up the order what drinks I wanted she was hustling me saying that she can’t ring it up until I tell her what drinks I want from her tone od voice she had a problem and should not be attending to customers. When I got to the window the young lady whom I spoke to and later found out her name to be Natasha Taylor, when she opened the window I handed her my debit card at that time she open the window again to gave me the drinks. I usually do not take the tray as I have 2 cup holders to put the drinks in, so I told her I don’t need the holder and I took the 2 straws and with her holding the tray I took one of the drinks and as I turn to put the drink in my car she dropped the second drink on the ground between my car and the wall. She then open the window and threw my debit card at me and again it fell on the ground. I then pick it up and at that time the supervisor came over with the bag and I told her what the employee did and I do not want it anymore and just refund me my money. While the supervisor was crediting my card the manager was walking toward the window and turned around
and when out of sight. While the supervisor was refunding my money Natasha Taylor then put up her middle finger up at me, pull down her face mask and stuck out her tongue 👅 as well. I am a senior citizen and was surprised that none of the employees never came and apologized for Natasha’s behavior. I am also going to discuss this with my attorney as I believed I was assaulted and insulted as a senior.
I went to the store at 3064 Warrior River River Hueytown AL. 35203 tonite at 847pm. The first young lady took my order then another person came on the line stating “we’re closed”. I asked why are you closed this early can’t you just fix my drink? Instead of explaining that they were closing early, (another employee told me when I drove around the building to leave), she just screamed “WE’RE CLOSED”. It was completely unnecessary, unprovoked and unprofessional. Now it’s not going to keep me from returning to that taco bell, I’ve been going there for years with no problems, but this was ridiculous tonight. Thanks for your time.
Went to the new location in Leesburg FL,I went there at 4:30 in the afternoon. One car was in the drive thru and one table had diners. No one was in the line, I waited in front of the register for over 10 min. One employee walked by the register twice, didn’t say a word. After over 10 minutes I walked out and so did another customer who came in right after me. This location has only been open about a month. I have heard of other similar experiences from neighbors. Won’t go back. It is too bad because everyone was excited to have a new location. If the owner wonders why business is slow. There is the answer.
No Mexican pizza how do you explain that? You subtract one of the biggest drawers of the Taco Bell Industry for what reason? I would sneak away from home to get a Mexican pizza and you took it off the menu. Why why why.
We ordered a taco salad in the drive thru today. When we got home it was a bunch of “stuff” just thrown into a box! No taco shell at all. Will NEVER return!!! I would send you photos but had no way to forward them. This was so disappointing
and discussing. Not what I expect from
Taco Bell.
My wife and I used to have your food at least once a month or more. We haven’t had it at all since you got rid of the menu items that we like 😒
PLEASE BRING BREAKFAST BACK IN JENKS OKLAHOMA
We just left Taco Bell in Senatobia Mississippi (our home town). 4/28/2021 Order number 201111 6:12 pm Daniel was the cashier.
We ordered two Nacho Bell Grandes. My hubby always tells them he doesn’t want the sour cream ON the item but off to the side ( because he likes to put it on himself instead because they may put too much on.)
We also ordered two burrito Supremes and the same thing… for his, the sour cream not on the item but off to the side.
I looked at my receipt while they were making the food and he charged me for two sides of sour cream!!!! I asked him why and he said because you didn’t want the sour cream on the item so I have to charge you for it.
I explained to him that doesn’t make sense and they have never done this before we always order it like this!
We get out to the truck and there is only ONE black little cup with maybe half full of sour cream that is it!!
So first of all charged us $1.00 for 2 sides of sour cream when it already comes on the items and
secondly it was only maybe a tbsp in one little black cup.
It’s bad enough they don’t want to get stuff made correctly half the time let alone charge you for things they shouldn’t be charging us for!
I don’t like to complain but the point is they keep doing this to everybody and could pocket extra money
Thank you
Herb and Betty Bates
On April 28 around 2-230 pm my wife and I stopped ate the Taco Bell in Berea kentucky and placed an order. My wife had a special order and when we got it home the whole order was wrong and item missing. She ordered the ₵5.00 chalupa box. She ordered cheddar cheese on her chalupa which it did not have. She ordered her buritto no beans which they put on it and cheddar cheese sauce which it did not have. The cup of cheddar was in her box but the chips wasn’t. Everything on the menu board read correctly but was not fixed correctly . We tried calling the restaurant several times but it just have a busy signal. Tried several more times and same thing a busy signal. Sounds to me the phone was taken off the hook. This is no way to run a business. This is not the first time our order has been messed up. We are Big taco bell fana but are very upset this happened once again. Please are that this matter gets straightened our because i for you guys to lose our business .
The taco bell in Chillicothe,Illinois is closing up before 8 pm several times the last 2 weeks. This is a busy time for them. This shouldn’t be happening. The hours are till 11p. Completely unnacceptable.
Can someone tell me why the drive thur is the only thing open at 2527 e hillsborough ave tampa fl…People work vehicle don’t fit
I never got my W2 form from y’all
I ordered a steak power bowl and it was throwing inside a piece of paper in a box
I was denied service by the drive-thru employee at 1565 Richland Avenue West Aiken South Carolina Sue 9801 because I didn’t have a vehicle I was told there was no phone number to call to order any pickup and the inside was closed due to remodeling so I had to ask a person in line in a vehicle to purchase does hard shell taco that I was just trying to get why the other employees just stared and laughed while I stood outside of the
I found wood in my food during a recent visit to Taco Bell. The location is 45201 Schoenherr Rd, Utica, MI 48315. I sent pictures to the Taco Bell in question and have heard nothing back. If you would like to see the images please respond asap.
Congratulations you just lost another customer. Never again. You took ALL the items I liked off the menu so goodbye. Oh yeah your idiot CEO is destroying the brand.
What do I do if I was missing food from my order
I purchased $30 worth of food from your seekonk Massachusetts store , I got a tablespoon worth of meat and a drip of cheese? I took pics , this was It’s supposed to be two 5 layer Burritos this is sad what your workers are doing I am not someone who complains but this is awful and no one should have to pay for someone’s bad day or lack of training or just not wanting to work !
My husband and I have been a customer of Taco Bell for years. Recently I ordered hard shell Taco without meat. I was handed a shell with a few pieces of lettuce and a sprinkle of cheese. I asked why I did not get any beans. I was told in an unfriendly way that I should ask for beans if I wanted them. A good practice would have been a nice explanation and getting my order replaced with a taco with beans. I was really disappointed and will probably not go back to that location. The location of the drive through is Chanhassen, Minnesota. Thank you for allowing me to contact you.
Was in line at Taco Bell On Ford rd for 20 mins only to be told that they had to stop taking orders at 9:07 because it was only he and one other person and maintenance had to come in at 10:30! Then I went to Taco Bell in Canton and it was dark!
This is the second time I am writing about my concerns. I received no reply to my first text! My love affair with Taco Bell has been over ever since you took everything I loved off the menu. I was around when the Mexican Pizza first arrived on the menu. It continues to be my favorite item and I’m hoping you will come to your senses and put it back on the menu. My other favorites were: the Tostada, the Taco Salad (which has been gone for a while now), the small chicken burrito with the rice and cheese (Quesarito?), the Frito Burrito and the Quesadillas on the $ menu! I am not a fan of your burritos! There is nothing I really like on the menu anymore. I used to like to mix it up with the small items and a taco here and there. I would frequent your Taco Bell about 3 times a week. I did like the Power Bowl with shredded chicken. Shredded chicken is no longer available and the regular chicken is just too dry and tasteless. Besides that, the Power Bowl, at least in Manistee, MI, has morphed into a rice bowl. One time there were about 12 black beans in the bowl and it was 3/4 rice. I can’t tell you how disappointed I am. I can see that it’s all about money with your company. You seem to have lost the heart and the taste of Taco Bell. It’s just “crank out the food and get that cash”. Well you won’t get mine any longer. Please consider leaving these items on the menu, at least some of them, and charging more money. TB has lost it’s heart and soul. You sold it out! It’s probably time for some fresh competition — another fast-food Mexican restaurant to open. Someone who cares about the quality and the options!!!!!!
I arrived at Taco Bell on 56th Street and Emerson Indianapolis Indiana as I arrived and pulled up to the drive-thru cashier and knowledge to everyone that pulled up that that was only one person cashiering and one person on the line which meant that were going to be a 15 to 20 minutes delay on your food but there was no one in the line, this is so embarrassing at this time in crisis in America
I ordered a Nacho party platter. I drove through picked it up and drove 5 minutes. I had requested hot sauce. When I arrived at the event, the food was cold and they had given me 3 hot sauces for the entire party platter???????? It was embarrassing and needed to be thrown out. I order food from your chain all the time. I expect to be compensated and I can provide you the receipt, location, etc.
Complaint. After Still Missing Some Of My Food Went Home Had To Drive Back Out And Still Didn’t want To Take Order Of Small Size Nachos! Try traveling with 8 month old baby and hungry! @Crenshaw and imperial. Los Angeles Area
Woodland California Taco Bell you can eat inside but they do not have their bathrooms open to the public. In Woodland Ca in and out burger has their bathrooms open. Raleys Grocery store and Target in Woodland ca have their bathrooms open why does Taco Bell in Woodland Ca ??
JUST PURCHASED ONE AVOCADO CHKN BOWL AND ONE STEAL MELT BOWL—THE PORTION SIZE WAS BEYOND DISGUSTING ON BOTH ITEMS,WE USUALLY BUY THE POWER BOWL AND ALWAYS ENJOY THE PORTION SIZE BUT THIS PARTICULAR ORDER WAS A MUCHO LET DOWN.WE ARE REGULAR CUSTOMERS BUT HAVING DOUBTS ABOUT THE FUTURE !!
The last four times I’ve been to your Taco Bell at 1110 N. Hills Blvd. my order has been wrong. Your staff and managers don’t seem to care for the customers. They make you feel like you’re at fault for their lack of commitment. Very unprofessional
I was overcharged on an online order that I picked up in drive thru. I’ve emailed & called several times & everyone says their taking care of it, but haven’t yet! Horrible service
I’m extremely pissed off at your website When I ordered online I ordered food and not give me the option to leave my name so when I pick up my order I would get it. I go to the store and my order is not there I even showed them what I ordered They said it wasn’t there I’m freaking pissed off right now and I want to damn refund right now.
Pulled up to your santee s.c. taco bell store today at 3:40 pm. The smell of reefer was unreal. There was 1 man at the back door and 2 getting out of a car. They all 3 went into the store together. I’m a business owner and I would want to know what is going on in or around my business.
Is your store at red lion Road at Roosevelt Boulevard Philadelphia going to open up again and how soon. My wife and I usually go there every Tuesday.
Bring back the taco salad. And the pizza . I hate your Menu now , Or do it like McDonald’s does dermic real just bring it back every once in a while but please bring it back used to be my favorite place to go now I don’t even want to eat there .
My name is Daniel Torres, I’m a employee in one of your xty stores. 4370 pleasant hill rd, Kissimmee Florida 34746. I smoke weed in front of your store when I arrive and on my lunch break, also sell weed to some of my coworkers and my manager, julian. taco Bell
I again ordered items at the Taco Bell in Pekin Illinois with issues! Not only did they forget items but had a chalupa w sour cream when I ordered without it. When I called the store there was no answer so I stood in the drive thru for 20 min AGAIN! so when I finally get to the window to tell them of the mistake they were RUDE. I mean it was their original mess up so there’s no reason to be nasty to the customer! I still left with a missing item. This has happened so many times and I’ve literally only received 1 free item. It’s not even the compensation, it’s the disregard for others! I spent 20 bucks and that’s a lot of money. Being treated like crap is ridiculous! If it was my company I would be beyond embarrassed!! Please respond ASAP
We ordered Taco Bell on highway 72 in Madison Al. My son went in to pick up our order. Taco Bell told my son that they didn’t have our order. When he got home I checked my bank account sure enough $20.98 is pending on my card. We never got our order. We have had more issues with that particular Taco Bell than any other one. I am due $20.98. I will NOT be going back to that Taco Bell.
PLEEEAAAASSSEEEE Bring the Mexican Pizza back???!!!
PLEE-HEE-HEE-HEE-EEAZZE???
I took an elderly gentleman into Taco Bel located in LaGrande oregon. The floor was very disgusting. Food, sauces all over floor as well as non-food garbage. You could see it from customers view point at counter as well as some tables. I will never eat there again. Employees were walking through it. I understand it gets busy but someone should be sweeping and mopping. There was no excuse, my word, they weren’t even busy. Another customer saw it. We all left. McDonald’s is cleaner than that.
Angie Caswell
Your complaint number says not working in this service area I live in tn. I have a issue that needs to be addressed
Need help employment verification please. Store number #033498
2169 Robert E. Lee blvd New Orleans,La 70122
I go to Taco Bell in ormond beach on Granada every night. There is not 1 single time I go there that my order isn’t wrong. I’m so sick of it I have pics to prove how they mess up also I’m really furious I pay for fiesta bowls just to get 5 pieces of potato because the manager and staff doesn’t want to make more. I am beyond over the way they run their business they make Taco Bell look like a fool. The manager is the one who gave me the half containers of potatoes please give me a call and we can discuss this into further detail because I will not let this go until this is resolved
Hi I am shift manager here in honolulu has strong case of being wrongly terminated and discriminated against in form of retlation of me reporting another manager creating and making unsafe work environment while on shift which led to them getting terminated and started anger and harassing and behavior, to the point where the upper management used and abused her authority to get me fired.
They are the rudest employees at Taco Bell 027192, that we have ever encountered. This is not the first problem or the first complaint. Everytime we go there, whether it is Drive Thru or Inside, the one employee Hannah is consistently rude. She should not be in the customer service field, asshe does not have the proper skills for such a position. We will be spreading the word to not go to the Taco Bell if you don’t handle that situation pretty quickly. Thank you.
I had a bad experience through drive-thru
Rhinelander wi Taco Bell is a joke the managers seem very rude especially to customers in drive thru. The blonde that works there at night seems to be up on of the guys butts and hangs on him. The workers are always on phones and the big guy with glasses at night is the only one who seems really nice Out of them all. Other then that this Taco Bell needs new management.
I frequent the Taco Bell/kfc in Exton, PA and every time I come here they mess up my order, they close well before the new 10pm close time or claim a family emergency and close hours before closing time. Tonight 4/17/2021 at 9:40 they are telling customers they are closed. I was able to place an order but several other customers were turned away when they weren’t supposed to close until 10pm. On another occasion we arrived at 9:30pm and placed an order which they messed up and when we tried to go back around to have it fixed at 9:37 we were told they were closed and they couldn’t fix our order. On another occasion we pulled up at 9pm and they said they had a family emergency and had to close early and there were well enough people inside to stay open. I’m not one to complain but every time I come here it’s always closing early or bad service. Something needs to be done.
My name is Jewell Hines. I have 37 acres for sale on busy Highway 11 just outside of Ayden NC. My address is xxxx NC 11 South Ayden NC phone is 252 746-xxxx. Thank you
Spend hard earned money on 2 combos a number 6 and 8 i get 2 baja mountain dews and get home and the pop tastes like carbonated water. I went back today and i told the drive through person the deal and he said and i quote yeah i know we got that fixed and closed the window in my face. This is in barbourville ky. Loss of customer no matter if restitution is made .
I found a hair in my chicken chalupa
I visited 2 of your Taco Bell locations and they were both closed because they were changing shifts. I have never seen restaurants completely close down due to shift changes. The line was around the building and your employees turned us away. This is very bad for business because I will not frequent your restaurant again. The 2 locations are in Cincinnati, OH; your 8th Street and Highland Avenue stores. Also, the person at your Highland store was very rude.
Good Afternoon,
My name is Meagan Jackson and I am the president of the class of 2023 at Keuka College. We are hosting a carnival for the students of Keuka college as a way to add a bit of fun to their day after the chaotic semester they’ve endured, and we are looking for prize donations. We’re reaching out to local businesses and restaurants that the students frequent and thoroughly enjoy. We need your help providing prizes that will boost morale and excitement for participation.
You can help us accomplish this by donating a gift card of $30 or 3 smaller gift cards of $10. Would you consider providing us with these prizes to help us make our carnival a success?
This donation would be of great interest to the students of this campus and a big help in ensuring participation.
Thank you for your consideration. Please feel free to contact me through any of the means provided below.
Phone # (315)-246-xxxx
Email: mjacxxxx @keuka.edu
Sincerely,
Meagan Jackson
I am a customer at taco Bell in poinciana, store address is 4370 pleasant hill rd, Kissimmee Florida 34746. There is a very rude employee by the name of daniel torres, he has threatened to spit in people’s food, he has been seen smoking marijuana in his car outside of taco bell, he wreaks of the smell, none of the mangers seem to say anything. Drug test him immediately
I cam in 04/13/2021 I came in to get some food the person said she can’t take no more orders because she was the only one there it’s was around 9:00 pm. On04/16/2021 at 1046 am an no one would take are Oder sat there fo Ten minutes then we left
I went to taco bell twice this week. Both times I had to wait for around 30 mins just to order my food. This time round I waited dam near 30 mins and come to find out they didnt have beef. The cashier said it would be a 30 minute week. I had already waited for close to 30 mins. They definitely shouldve had a sign up. The cashier was very apologetic . I dont like steak or chicken on my tacos. So I waited 30 minutes for nothing. I love taco bell but I havent been happy with the service lately
Store in muscle shoals Alabama refuse to make an order of nachos because it was a big order and they were to busy to make them!! That’s completely ridiculous that they won’t make our food because they were to busy! We eat Taco Bell at that specific store on the regular. Probably 3 times a week because I love Taco Bell but I definitely will not being going to that store any longer and I will drive the extra 15 miles to go to another store.
Bring back chicken burritos they were one of the best things on your menu. Stopped going to taco bwll sunce this has been removed.
Your Taco Bell in Dowagiac Michigan Evening workers that are received by a manager named Chris are disrespectful very negative and rude to the customers failing to realize that will make their paychecks. The last time we were there they jumped out food in a bag and have wrapped it so everything was mixed together a total of $48.98 worth of food this is getting irate now this is the next objection to this situation we have dinner jobs for us presents again and once again they would just just respectful and derogatory and there seems to me that something needs to be done about it just situation needs to be handled because no customer. So I hope that you will attend this matter as soon as possible in your Dowagiac area.
Today I paid a visit to the Taco Bell place of business in Park City, KS and experienced the worst excuse for a taco ever attempted !! Not a speck of meat, no sauce, broken shell…nothing but tomato and lettuce!! And the burrito was as bad…tasteless. $14.00 for crap. The only thing worth paying for was the Pepsi. Someone from Taco Bell
headquarters needs to pay an “undercover” visit to the place. I’m sure Taco Bell wouldn’t be the successful company it is if this were the norm.
Hello I go to the same taco bell 2200 Crain HWY MD today at 1.30 pm I order my food and grab it and after I pull to the side my daughter seen her taco was missing at 1:43pm .We go in to let them know the situation, only to hear the drive thru guy tall brown skin with plates I believe his name starts with a D is laughing. HIm and another colleague talking about a BET that they made to see if I would come back. I have a Business so me having to come back and spend extra to wait for my food to be made over a BET is unacceptable.The Manager was there and act as if she could not hear anything . Your crew need training
I worked at the taco bell in cut off, louisiana for 2 or 3 days. I don’t remember exactly, its been a few months now that I haven’t worked there anymore, I found another job that fit better for me. but when I went to the lobby to collect my check I was told I would receive it through the mail or direct deposit, which I never received anything and no one can help me from the store. I reported about it several times to the store manager.
I have made an online order. When I arrived to the location i see there are temporary closed and then I canceled the order I want to know when will I get my money back
Tookb20 min for wrong order. 26$ g or 12 taco party pack. Then novsause. Fort Wayne IN coliseum blvd
Hello! I live near Taco Bell 5318 on Fowler . For a year now they haven’t really been handing out receipts, and they often are doing some shady stuff, like I’ve called to complain about my order being messed up, brought the food with me, and when I showed up they basically accused me of trying to steal food. There has also been the times where they were nice with me, but they just tried to solicit specifically a good survey from me in exchange for a twist or nacho. I feel like the only thing that matters at the end of the day is the manager getting their bonus or something because it’s obvious it’s not customer satisfaction
I’m complaining on the store in Reno Nevada on kietzke at Moana every time I go there they have the lobby closed they never have help it’s ridiculous they won’t let you go through drive-thru on foot because of insurance purposes I’m assuming they have no help so they can’t open the lobby supposedly how does it keep happening I walked a mile and a quarter over there to eat and they to eat at your restaurant on my day off they were closed because they’re only had four people is it because you guys aren’t paying enough money or is it because they don’t know how to schedule or what but this is ridiculous I’d like something done about it cuz I would like to eat there this is crap
I do not have a problem with the employees of the new Taco Bell In Apopka Florida, occupying the out parcel at the Walmart Neighborhood location, Balmy Beach and 436, BUT!! Twice I have been there, and the food is nothing like other Taco bells I have patronized. I don’t know what has happened, but the food is sub par at best. Waited a long time for this to open, and got a huge disappointment. There is something wrong with the prep of the food. If you go to the location out on the other side of downtown Apopka, the food is excellent. There are three locations, one of which is right downtown Apopka, they are so-so, the new one is awful, the newest on before that at near Erroll Pkwy, and 441 is outstanding!!Something needs to be done, or they’re not going to last long! I’m sure its a franchise, but, damn, do they need to get it together. I have not returned since my second visit, which was a shot and maybe the first visit was off because they’re brand new,
Burt my hand in the drive through the person working there I put my hand up for the order and they put the hot taco that was just out of the microwave not wrapped up right in my hand now this isn’t can I go over good 906-398-xxxx I hope we can do something about this one
Why has Taco Bell not produced fish tacos? I bet they would be great and popular.
We have problem after problem at our local Taco Bell in Piqua, Ohio. From not getting our complete order to things not being made with all of the ingredients. Tonight I had a order for three people and ordered one Chicken Power Bowl and ask them to please put the sour cream on the side. The young lady taking my order was very polite. Once I got to the window I double checked my order. They left out the sour cream and my power bowl appeared to have no Guacamole so I asked the young man at the window as this happens quite often when I order this item, he responded with…”Oh, we’re actually out of that”. It looked very poorly made and I am not picky by any means but I do expect at least the almost $6 worth of food. Once I got all the way home and went to eat it there were maybe a teaspoon if that of black beans, it was all rice and lettuce with a couple pieces of chicken….no guacamole, no pico de gallo, no avocado ranch dressing, and no shredded cheddar cheese. Again, I am not picky but I am tired of never getting our full or correct order at this location.
What’s up with the Berea,KY Taco Bell?
The last few times I’ve been there, the tacos might have a tablespoon of meat on them, hardly no cheese, and hardly no lettuce. The cheese sauce was only filled about a fourth of an inch in the cup– not even enough to dip all the chips in. I also had to go back to the window because there was only five small chips in an order.
What a joke!! If this is the best they can do, I will eat elsewhere!!#
How many times do I have to unsucribe to stop receiving emails. Sorry don’t need just clutters email. Don’t need that to go there
I just went to the Taco Bell on E. 38th street by Keystone av. here in Indianapolis. 3 workers were out back smoking and couldn’t tellme fast enough that only the drive thru was open…no the other one said… they weren’t open at all. There were customers clearly inside sitting at a table. Is my money not good enough for their store? I feel really insulted.
I purchased the group 4 burritos and 4 tacos and 2 diet Pepsi’s at the Bonner Springs, Ks. Taco Bell/KFC on 14N 130th st. The Gentleman taking my order seemed rushed and was very rude. When I paid for my items, He threw my beverages at me and caused them to spill inside my car shorting out my door locks and electric window. Then my order was short a burrito and a taco. I have to get my car fixed and was upset about the spill and wanted to get home quickly to clean up the mess not realizing my order was short. It appears like he did not want me there. Time was about 2:30 PM. What do you intend to do about the cost of my door repair?
Hartselle Taco Bell is never open on time. They have people there, you can literally see them standing in the building, but they will not take your order or pay any attention, even when you are honking. When I called they were not bothered, and was very rude,
I love Taco Bell but the one in Frankfort Kentucky on the east side seems to have problems with given the right change back got to be a scam because this is twice it’s happened to me and to a couple other my coworkers and then on top of that it seems that your food items get smaller and smaller. I hope I get some feedback this time
Manager screamed and told me I was wrong when I had a receipt stating I purchased a 12 pack of tacos. I asked for the manager and she said “I am the manager”. She then told me that she was not making it for me and pulled down the computer screen and said, “look! Do you see 12 tacos on here?” I said she was acting very unprofessional for a manager. I paid $14.99 and didn’t receive them. She hollered from the back of the store at me that I was wrong, even though I had the receipt. I will not be going back to that location. I felt embarrassed and humiliated by your manager and staff. The address is… 4337 W Vienna Rd
Clio, MI 48420
United States
Complaint with both your Seminole location and St. Pete on 4th Street. They never get the order right, most recent, ordered Sweet Tea, got home and it was unsweetened tea. The receipt said the right tea. Usually, we order 3 taco supreme’s and most of the time it’s missing the sour cream and tomatoes. Would like a refund for the most recent issue. 4/11 – $11.54, Taco Bell 029579, I paid cash, order #412
We didn’t receive half our order. We ordered through the app
Would like it if you can bring back the wild sauce.
I went to taco bell on Del Obispo in San Juan Capistrano.i ordered a #1 3 taco supreme and a drink these taco’s should have sour cream. i only got 2 taco’s with no sour cream. I also ordered 3 potato tacos only got 2. i went thru the drive thru. i get home which is across town to find out my order is wrong. I tried to call and they would pick up and just hang up, so i kept calling and got a recording saying this was a peak hour call back. i wasn’t aware 3 PM is a peak hours. and aren’t the supreme tacos bigger than other tacos i ask because the tacos i got were small with no tomaote or lettuce. since i cant get them to answer the phone and dont want to drive all the way across town. how will this matter be dealt with? i really want what i paid for
I called an order in this morning to have tacos ready at 4:30 65 hard tacos 50 soft and they didn’t have a clue what I was talking about when I got here.
I tried to order 2 cravings boxes. At checkout it kept giving me an error saying there was a problem and to give it a few minutes and try again. After several attempts I called. I was told that their location gets that error alot. I couldn’t order them in the store or at the drive thru only on line. With no way to get our lunch we drove of very disappointed and going to McDonald’s instead.
Ok so I am wondering how come I can’t order a quasarito at the window but you can order it on the app and your employees can’t ring it up at the window when your app is malfunctioning this quite annoying to not be able to order my food on your app not ask for the burrito I wanted
I had the worst experience with an employee all I did was Call and ask the employee at the store why my online order wasn’t processing or if she could help me figure out why it wasn’t sending threw.(11:23pm) She then told me that she couldn’t help me at all and that she didn’t have control over the online and she didn’t know what store I was trying to send the order to, so I then asked her fo the store address ( which she said she didn’t know) So I said ….okay well are you at the store?
And she said well yeah but there is nothing I can help you with and so then i asked if there was anyway she could just take my order that I was gonna order online because at this point I had been trying to place the order for more then 30min. make the food when I got there and she told me no and that she still couldn’t help me. I Then asked for a manager and she said yeah hold on… (she didn’t put me on hold) She left me on the phone and started talking to her co-workers about me and what I was saying making fun of me and laughed at me and the hung up the phone.
At this point I was so upset with the way I was treated because I work in food service myself and I would NEVER treat a customer like this!
I then called back (11:37pm) and asked for a manager again but I got told that she was on break. I then explain to the guy who answered on the phone how unprofessional the young lady was when helping me and how I was treated I explained to him that I wasn’t trying to be rude on the phone I just simply called to ask a few questions and his coworker was completely rude, I mean I work in food service every day and deal with customer but this was unacceptable, he did apologize and I asked him the same question about helping order my food and he said yes I can take your order and honor that for you and have it ready for you when you get here. I said okay thank you! And then right after the same girl pops on the phone explaining that he was wrong and that they actually could no longer help me. So after all of this now I have to drive down to a different location and order my food because this team was so incapable of helping out a customer.
This was the 13204 Highway 99 location, Vancouver Washington
the taco bell at 1606 E beltline rd in richardson tx never answers the phone listed to the establishment online
I would like to send a complaint at the Taco Bell at 8088 N Davis Hwy, Pensacola, Fl 32514.
There has been many times they have giving out old tacos where they are falling apart. The chalupas are so hard to bite into. The hard tacos are always broken apart. They never make sure you have taco sauce in the bag. I literally threw my whole meal away because the tacos tasted really old. Please investigate this issue because this has been going on far too long. I will never eat at this place again. Their customer service is awful and they give out old food.
Why do the people who deliver your food have to come inside the restaurant now? We use to get through drive through in just a few minutes and now we have to go inside and wait 15 minutes to get our food. Because they take care of drive through first no matter how many cars are out there and the people ordering inside get their food first. Now it’s making the delivery people late taking their food to the customers. Let the delivery people go through the drive through so we can get our food on time like everyone else. Never had a problem before now we’re always late delivering. Why can’t we have a choice to go in or go through drive through?
I am a resident in the Worthington area. I just have some concern when I am a customer in the neighbor. On certain evening I visit the Taco Bell location 5152 N. High St. I have come across when visiting my orders never right, my food is served cold and when I back to the restaurant to address my items were missing on 04/09/21 all the lights were out in the parking lot and it took a live person to 5mins to answer. I had to pull up to the window and knock on the drive thru window to receive my items I paid for and the employee Aaliyah that was working had the money drawer sitting out near the window where it can be seen. Not good for business. You might want to view your security cameras to view. On 04/06/21, when visit time was 7:10pm no one was at the restaurant at all. I didn’t see a sign stating the closure of business. This issues need to be address and corrected. I have never experience and problem like these without some notice stating the closure of an restaurant. It appears an regional manager needs to pay a visit to the location to make sure business is running correctly. The employee’s are not being responsible when it comes to a business. Taco Bell location 5152 N High St, Columbus, OH 43214
I ordered my meal from my computer. The order was accepted and I followed the order tracking to where it said “order is ready “. I then went to pick up my order thru the drive thru, have my name and was told to pull up to the service window. I was then told my order will be filled and had to wait until it was completed. Again, I was informed on your online tracking that my order was ready before I left my house. What is the advantage of ordering thru your app., if I have to wait for my order to be prepared when I get to tha Taco Bell? It took as long to get my order as if I just drove to the site and ordered thru the drive up. When I order a meal at Taco Time, the order is done and ready for pick up every time. I thought I would try Taco Bell this time and I am very disappointed I had to wait for my order. That’s what app. is for!!! Additionally, I ordered 8 hot sauce thru the app. They gave me 6 hot sauce. Do they REED the app. order? I had to drive back thru the drive-up and wait to get 2 more hot sauce. How convenient! I told the person at the pick up window that I may give them one more chance to get it right or I will go to another Taco Bell. Your employee wan ambivalent to my comment. I’ll give your company 2 more chances to get right. If not, you will loose a customer for life. The Taco Bell is on Mukilteo Speedway, Mukilteo WA.
I bought a nacho party pack and I have pics I’d like to show you there was hardly ANY toppings at all to cover top chips and you can see there wasn’t anything on most if not over half the box and it’s not the first time and I’m fed up with them first few times I ignored it but time after time…makes no sense..
Idabel Oklahoma store
On April 9, 2021 at 12:03Am, I visited the drive-thru window, at the Taco-bell located at 3300 Buena Vista Rd, Bakersfield Ca, 93311. My complaint is: I ordered a crunchwrap supreme with no tortilla, something I have done every-night—for over a year and all of a sudden, the manager says, “we cannot do that anymore”, when I asked him why? he said, “it was too hard to make”.
Hello, this is my second time contacting taco bell about a concern u have about my daughter being mistreated by management at her workplace here In manteca ca on Daniel’s street. She was working for taco bell for about a month and a half and the manager angie has done nothing but put her to work scrubbing the dumpsters outside and scrubbing the concrete, picking up garbage and cigarette buds. She has come home crying and I tried to give her the benefit of the doubt thinking things will look up and she will start doing other work inside I’m sure. But it didnt get any better. The manager angie has chastised her in front of her co workers about not cleaning good enough or scrubbing hard enough . Excuse me if I am not aware of the job duties, but scrubbing the dumpster is one of the job requirements or is this because she is Hispanic and overweight, some type of discrimination? I do not pull that card unless I was truly concerned that might be the issue and in this case I am starting to really wonder about it! Scrubbing a dumpster seems crazy and she knows a couple other girls that work there and they have never done that ever since they have been with taco bell. I have not heard back from you the first time I reached out and I do expect some kind of reply because this to me is unacceptable! She has quit the job, but this is not ok for me ,and I want to know if you guys are aware of this as well!
Thank you
Christine ahmed
Antonia Bali’s mother
Hello, I’ve called the 1-800 number twice now about my complaint and no one has called me back yet. I’m getting really mad each time I go to my truck!!
Why have you removed the chili cheese burrito and now the beef enchrito? When I was pregnant I ate the chili cheese burrito like it was going out of style and continued eating them until you guys ripped it off the menu. Sorry to say it but none of my family or myself no longer eat at Taco Bell. Sure you have tempted folks by bringing something back now and again but what’s the point when you are just going to pull it back off after a month or two. Very disappointed.
Why is the Taco Bell in Elkins Wv not opening on time for breakfast, last two times I’ve tried at 9am a worker comes over the spearing saying we’re not going to be open for probably 30 minutes another time is was 10 O’clock
Went to Taco bell 001510 in Taylor, Michigan. I tried to order chicken hard tacos and was told that I couldn’t because they didn’t have a button for that. Seriously. What kind of joke is that, no button. So disappointed!!!!
Taco Bell on Hwy 63 in Moss Point has one of the rudest employees I have ever experienced. I couldn’t understand the woman at the drive threw and thought she said pull up. This woman stuck her head out the window and screamed She didn’t take your order (loudly) I pulled on up and explained I didn’t understand her and she yells at me again She didn’t take your order. I told her I wasn’t going to be hollered at and left. She came out the front door of the restaurant and screamed at me again as I was pulling off.
Taco Bell/KFC in Lonoke Arkansas is the worst fast food experience that any one could every have how can Taco Bell be out of beans and KFC be out of chicken same day and they close at their convenience best thing for this location would be change in management or to just close
I ordered 6 of the new qusealoopas along with some other stuff my total was just shy of $32 and they were way over cooked…hard. I cut my gums trying to eat one. They tasted like greese. Nasty. The nastiest thing ever! A waste of money!
I have placed to go orders at 2 different taco bellsin the last week. Most recently store 024546! Both orders had missing food! Really disgusted with no one answering the phone at either taco bell!!! I should NOT HAVE TO DRIVE BACK TO FIX MY ORDER! This time it was kn my way home but 7 miles outbif my way!! Why does this consistently happen??I i quit going because this seems to be the norm!!!
I just finished eating at Taco Bell at Viking Drive and Airline Drive in Bossier City, Louisiana around 1:35pm.
I observed a heavy set white women (because there is a thinner white women there making food) who was making the food for over 10 minutes wearing a mask that was down on her chin and not over her nose and mouth as required. The policy of the store is everyone wears a mask eating inside. That, she don’t wear a mask properly is unsafe, unhealthy, is probably against the state and federal rules, as well. The man who served us, I think might be a supervisor, came over to her and they were talking for a few minutes before I threw the rest of my meal away. It didn’t seem like he cared or told her to mask up. At least he had and the other girl had wore a mask correctly. This smacks of total hypocrisy and as noted a high probability of her potentially sickening others whose food she made. She too young looking, as were the other two there to get vaccinations. I complained on voice call and was told the district manager would be told. But, it never seems they ever do anything. Hence my direct complaint here. I plan to contact the state authorities, as well to complain and have the store evaluated for potential violations. I humbly think she should not be working there and if the man is a supervisor or worse a manager; they need to be relieved of their duties. It’s uncomprehending to me, that they violate corporate, state, district and store procedures knowingly. The other girl who I raised this issue too should be counseled, as a minimum or let go as a well; because she didn’t care what I said, kept making food and seemed to have “so what attitude” as she never said a word to me. I plan not to eat at that Taco Bell, with or without my family and I plan to let others I know…go somewhere else, as it’s sickens my stomach to know your workers flaunt their total disregard for the safety of their coworkers and ‘especially everyone who purchased food today.’ Who knows if she does this on all her shifts and if the man who might be a supervisor allows this to happen, because he’s to ashamed or worse to correct inappropriate workers behaviors—to the detriment of others and knowingly allows workers to violate all sorts of health protocols. There is no justification to keep him/them-in my humble opinion. But that’s your choice and I imagine your integrity, as a business.
At 1:30 pm today I went to the Taco Bell in Benson NC . They told me due to a rush they didn’t have any food. I asked if they were out of everything and was told yes. He said it will be at least 20 minutes before we have any food. What kind of image is this for your company?
Worst ever. Every time I visit this location you cant use your debit card. Machine is always down. Waiting in line not knowing til you get to the speaker. So unprofessional.
I wont visit this location again. Store location Ohio Euclid
the taco bell on Mansfield rd in Shreveport Louisiana drive thur is rude. quick to close the window and say have a nice day like their nothing wrong with the order. then didn’t want to make the mistake right, then slam the window and tell me to have a nice day. While I’m complaining the one on pines rd. cheese taste like stainless steel but the customer service was good. These are what going to keep me away and I go to taco bell faithfully.
I have been a devoted Taco Bell eater since the 70’s. I was upset when you changed the regular Tostada to a spicy one. But now!!!! You have eliminated my favorite item, the Tostada. Please bring back the original Tostada that I have enjoyed since the 70’s. Don’t mess with perfection!!!
The location at Sophia, WV needs more help then any restaurant I have ever seen. I would say 75% of the employees are addicted to some type of drugs. A few of them are drug dealers. A member of management named Savanna Wriston is having an affair with a married employee named Troy Powell. So no trouble can be stirred up they have promised to fast track him to management also. The food is crap, the service is crap and the orders are never right. This place may have a chance if they would fire almost everyone and hire a whole new staff of people that truly care about their jobs and want to have a store to be proud to work in.
We visited the Taco Bell at 11431 West Sample Road on March 28, 2021 at 6:30 pm in the drive thru. We were told they have no Nacho Party Packs and no Dorito Tacos. This is the third time we visited this location with the same results.
“We think you’re going to like it.” What kind of advertising is this. How about ”You’re going to like this.”
I love your products however it seems that you have changed the taco shells. They now just crumble before you even get to take a bite. It is ashame. The price went up and the shell got so thin you see through it.
The place in Marysville Kansas is treating employee bad then firing them even though they are doing most of the work . They put them as ast. Manager but with no pay as one ,they did this to my son Matthew Yost a while back , and he worked like that for sometime before they fired him on made up reasons that not the first time they have done it, plus you should send an out of state inspection person or team to check the place out for a week or two without them knowing at first say on the customer service side for all shifts they need to have this done not because of my son but I have lived here all My life and never has it been this bad there sense it’s open
I would like someone to call me regarding 2 of your locations.
Visited shirley ny taco bell. No ice for drinks. Wrong food given from what was ordered
Please bring back the enchirito and the Mexican pizza! Go back to your roots.
Ordered dinner tonight. Missing two chalupas. Ordered all tacos without lettuce snd tomato but they all had lettuce and tomato! To top it off, everything was cold, even the meat! Called the Taco Bell multiple times but no one answered. VERY DISAPPOINTED!
Your highland Illinois workers suck and can’t answer a phone
It’s really sad that you only offer things on an app or through website. When someone is in line at your restaurant and can’t order something, or people that do not have access to that thing, they don’t get what you want. The amount of business you lose is pretty big. We just left your drive thru because of it and we were ordering for 5 people.
Temecula California Winchester location has officially called me a liar said there’s nothing that I can do about it and hung up on me whenever I called them and reported that they made me the wrong kind of Taco as they lied to me telling me that y’all no longer make cooler ranch tacos and and told me that I’m blind and I paid good money for nacho cheese Doritos locos supreme tacos I did not order cooler ranch tacos they lied and said they don’t that they don’t make them anymore I have I will take pictures of them tonight and like have a timestamp done on them I want my tacos replaced I don’t have an ID or the receipt because they didn’t give me a freaking receipt but they said that I’d have to bring my receipt at an at a later date and have them replaced and then the manager got on the phone it was rude as I’ll get out telling me that she made my food herself personally and she knows they were done right they reprinted they said they would reprint the receipt but I could not come in as they were now closed because they messed up my order I have to suffer because they said now bring in the tacos later tomorrow save the tacos that I that I’m currently like needing to eat cuz I’m hungry save those and bring them in tomorrow and we’ll replace them so I asked what what will you do about it
I ordered 40 dollars of food off of the ap for my.local store when order was picked up it was wrong and missing items I call was basically told u ordered on ap noting I can do and proceeded to hang up on me my husband called same response I am in a.small town go there time to time but this is not how you treat customers I asked for a.superviors number was told don’t have it I asked for corporate number oh I don’t have it and hung up on us I had to have my child call off their phone to get replacement and items we paid for!!!! This is unacceptable 1000 percent!!!
I ordered a protein bowl and it was put on a paper then put in box. What happened to the actual bowl
The Taco Bell in Magee Mississippi needs to be reviewed the worst management in the world
Not only did I have time to search for, download, and install the app, I had time to order and wait for my order to be complete before I got out of the drive-thru line which had not moved but one car (out of approximately 12 cars within 25 minutes), but had to park my vehicle and knock on the locked door, only to be greeted with a disgusted look by the employee (waiting another 10-15 minutes after the employees noticed me). As if I was interrupting them poorly making the food for paying customers. I mentioned that they advertised on the window to “SKIP THE LINE”….”DOWNLOAD THE APP”, and that I had already received notification that my food was ready. However if I was to wait in that drive-thru I would get cold, soggy food, and to please get my food since it was ready. She did although it took another 10 minutes to retrieve my order that was ready. To my surprise, when I got home (3 miles away) my food was cold, chalupa was hard, and my 3 taco supremes lacked….ummmm…. the third taco, and over an hour of my life I will never get back due to the lack of pride and ownership in one’s work, OR respect for the customer. Please see that is rectified. Thank You.
The store manager at 7330 Veterans Parkway, Columbus, Ga 31909 immediately began yell at me aggressively when I requested my drink without ice. I asked to speak with his manager and he aggressively stated that he was the manager. I stated that was fine, and asked who his regional manager was instead. Luckily, the regional manager was in the store and she came to the window to speak with me. While I was speaking to the regional manager, Gary the store manager was yelling at me over her shoulder saying “he ain’t the one to mess with”
Half way thru my burrito I spit out a black sharp plastic piece out of my mouth.
Our order at the drive thru was wrong. When we called they answered the phone, “Hello”. That was it. Told me to come back or tell them I talked to Ashley the next time I was there to get my correct items. Also, the young man that took our order used a monotone voice the entire time he took our order and never said thank you. Very dissatisfied with our experience!!!
While in Pigeon Forge, TN we stopped at the drive up at your store on Wears Valley Rd and picked up 4 hard shell tacos. When we pulled up we were told the many items they were out of. When we took the tacos to our condo and opened them, they looked very sad. We were lucky if they had a teaspoon of meat, about 3 small pieces of lettuce and hardly any cheese. Good thing we are over 70 and don’t eat large meals anymore. We love Taco Bell and hate to see it go down hill. If they were that low on products, then don’t let customers order them. Thanks for listening. Cell: 715-367-xxxx
The worst experience ever at Taco Bell in Lanham, Maryland.
First of all, they said they did not have bottled water, no tomatoes and no hot sauce packs.
I place an order on 3/22/2021 located at 9409 Annapolis Road, Lanham, MD 20706, order # 306757 at 3:58:22 pm
and was so disappointed when I arrived home to enjoy what I thought would have been a good meal.
Please let me know if I can send pictures of what we actually received.
I got the 2 Chicken Chalupa Supreme meal and 1 Beef Crunchy Taco. The Chalupa shells were very hard, the meat in the beef crunchy shell was so small I could barely see it! All the meals were filled with a bunch of lettuce. My husband ordered a beef Supreme Burrito that looked like a small taco and 1 beef crunchy taco supreme that had only lettuce, a little bite of sour cream and that was it.
We usually go to the Taco Bell in Bowie, Maryland and the food is always delicious.
We were so upset, however, tied and did not want to return the meals, so we throw $15.87 in the trash and had to make our own meal for the night.
I would hope that someone the CEO or someone else can talk to or do something about this TACO BELL in Lanham, MD.
Thank you for reading my complaint and getting back to me as soon as time permits.
Had terrible food on Saturday, 3/20/21. Grand nachos box, ordered 3 of them and beans and cheese were ice cold and clumped in one spot, disgusting! Purchased at Hwy 10 Taco Bell, Stevens Point, Wisconsin. Approx. 2:30 p.m. will not go back!
I don’t have a complaint I have a great idea for a food campaign
Please open a Taco Bell in New Prague Mn. The nearest store is a 15 minute drive. New Prague only has a McDonalds, Dairy Queen and Subway. The town’s population is growing so fast (neighboring towns also seeing lots of growth). HyVee is about to open new store here so they already recognize the area’s need for these additional services. Not sure how to contact proper department to have this considered by possible people looking to build and purchase your franchises.
Never ever been treated with so much Disrespect !! They always get my order wrong and then i get yelled at for bringing it back..They all deserve to be fired for the way they treat customers.
Yes I went thru the drive thru.first I asked if they where open and the guy said yeah want do you want second I had to repeat myself 4 times then they gave me all beef and it was suppose to be 2 chicken chalupas I got beef I asked for onions ON THEM DIDNT GET IT I ASKED FOR SOUR CREAM AND ONIONS ON THE TACO ANDDIDNT GET IT THE FOOD ID VOLD
First, let me say I love Taco Bell. However, I visited the Taco Bell at 1058 E Hill Rd, Grand Blanc Twp, MI 48439. I was in line 13 minutes ending up being trapped in the section of the drive-thru where there is curb on both side. I called the store and the manager, sounding frazzled, said there were only 2 cars in line. After clarifying we were talking about the same store, I told her there was a Buick, a Mercedes, a Chevrolet and then me, followed by at least 10 cars. She stated she was doing the best she could and there were only a few people running the store.
I told her all I needed was for her to have the orders taken for the next 2 cars, so I could move up enough to get out of the curbed area so I could leave. This is not the first time I have been in extremely long lines at this Taco Bell. This was just the first time I was on a really tight schedule.
My son frequently complains about the service at this location and says the lines are always backed up to the street and hardly move.
I understand with the pandemic and unemployment benefits that it is extremely difficult right now to hire staff. However, if the store is to remain open, inadequately staff to handle a basic lunch rush, then you might consider shutting down that location, reducing hours of operation, and/or notifying customers of extremely long wait times during peak times, until such time as adequate staff can be hired. Additionally, in future store designs, create a drive-thru line where a person can leave at any point. Putting them into a line they cannot escape from does nothing but create ill feelings towards the specific store and more importantly towards the Taco Bell brand.
I feel badly for the manager working there. She is obviously not equipped to run the store under these circumstances. I also understand that may have been the only option. I did call and apologize to her for my frustrated call. I did not intend to ruin anybody’s day by being, “that customer.”
Taco Bell as a corporation must do a better job with customer service. You have a great product, but unfortunately, the service is beyond lacking.
Thank you for reading my comment. I appreciate your time.
Respectfully,
Amy Rogers
Something needs to be done about the hard tacos. I will purchase one, walk to my table set down open the wrapper pick the taco up and the whole bottom falls out of it. The shell doesn’t break it just falls apart. I have been to several Taco Bells and the same thing happens. This is a company problem. PLEASE bring back the Taco Salads
Bring back Mexican Pizza , you made that stupid idea
I appreciate that Taco Bell requires their employees to wear face masks during the Covid 19 pandemic. However, they should be wearing them correctly, over the nose, not just their mouth. While picking up my order at the Telegraph Rd location in Waterford, MI, I noticed 2 employees wearing their masks over their mouths only, including the drive thru worker. He was very polite, and my order was perfect, but for his and other employees and customers safety, please ensure they wear their masks correctly.
Hello I have twice tried to submit an online order to the Taco Bell in Crest Hill and both times the website says it’s down so I assume the order does not go through yet my money is still taken, please help me get my money back
Are you going to bring back the ghost pepper sauce you had? It was amazing!
I think y’all need to bring back the seven layer breaito cause I really liked them and miss them bought about 10 a week really good seller with me
I visited the Taco Bell location on W Hammer Lane in Stockton, CA. The service was horrible. I went through the drive through and ordered several items. They forgot a couple of them and did not make some of the other items correctly like I ordered. They also failed to provide me with a RECEIPT! I called them almost immediately after I left to inquire with them what went wrong and I was transferred to a manager. Well, this conversation did not go well because after I complained and informed her of the issues she said she made my order and everything was made right….although it was not, she insisted. When I began to tell her different she hung up the phone. I called back to ask the managers name that just hung up on me. Her name was given and then she hung up again. I called a third time to tell her how unprofessional it was for her to hang up on a customer and she began yelling, so I hung up the phone….This was one of the most ridiculous experiences I have ever had! This particular location and management should be reprimanded or trained properly on how to provide good quality customer service as well as good quality product.
Hello,
My name is Taylor Painter. I am contacting you in regards to my best friend, Megan, getting married. Megan, and I have been friends for over 15 years. We met in middle school and hit it off right away. When we turned 16, we were both hired on the spot at Taco Bell. We worked there all through high school together. I continued on through college as well. It was a job we loved! Megan met her now fiancé, Almir, while working there. It’s a fun memory to reminisce over since then.
This brings me to my question.. Megan is wanting to have a Taco Bell themed bridal shower. I have searched quite a bit for themed decorations. Unfortunately, they seem far and few between. I hope to order some items off the shop here, but again, there aren’t many. Is it possible to purchase old posters/pictures or other themed items?
Of course I understand this is probably unusual and far-fetched. I figured it wouldn’t hurt to ask and attempt to find a way to make this bridal shower amazing for Megan! She deserves it!
Thank you,
Taylor
I lost my w2 and need another one asap
I went to Taco Bell and food old and stuck to paper they said fresh and order incorrect I want my money back
I visited my local restaurants this evening. The first one the registers were down and they couldn’t get ahold of management to help resolve the issue so I then drove to the other one in which they had no lettuce, had no gorditas, no chalupas, I wanted 5 crunch wrap supremes they only had 3 so I ordered 3 quesoritas and only received 2. I spent a total of $58 and change. They then put everything but 6 soft tacos in ONE BAG which in turn smashed what crunch wrap supremes I had and broke the hard tacos which by the way were stale. I am so disappointed and angry. I could have spent that money somewhere else and maybe next time I will!!
Your advertising is false. I saw an ad for your tacos with a lot of meat showing and the store on Colusa ave in yuba city ca where I go you can hardly see any meat on the tacos I’m going to go to a Mexican restaurant rather than pay for nothing at your store
I had 265.70 in my account.I spent 80.54 for food at Kroger and 47.00 at the pharmacy. I decided to go to Taco Bell. I had 133.16 left! I had 8.00 on me ,so I gave her the 8.00 and and told her to take rest out of my debit card cause the bill was 10.57.Didn’t check but they didn’t give me a receipt either. But when I checked my account later I noticed they had charged me 10.57. I can’t afford the 8.00 she took. I’m 81 and live on social security. Please help me. Thank you . Sandra McMichael xxxx Oakbrooke lane apt 11 Howell, Michigan 48843
The cardboard boxes that the power bowls come in are ridiculous, as is the sheet of paper that the food is put on – if you don’t eat it right away, it just becomes a soggy mess and forget trying to stir it together. Who likes to eat off of soggy cardboard or have paper with their food? You really need to rethink the whole reusable, recyclable, or compostable initiative, or at least find packaging that is less “fiber based”. Missy Schaaphok, your sustainability manager, stated in an article that she wanted the customers to have the same experience as the black plastic bowls, but these cardboard containers are no where close!
They taco bell we went to was the worst. They forgot some of our order and we drove all the way home and my kid was hungry and we didn’t bring our bag back so they refused to give us the items that we paid for but gave us the stuff they knew they forgot.
Two times this month I’ve been through Taco Bell and I have been cheated out of money. And two other co-workers I work with the same thing has been happening to them looks like you need more training or check into who’s taken the money. The Taco Bell in Frankfort Kentucky on the east side
I worked at your establishment but they’re telling me that they can’t give me my last check because the tax paperwork on the website indeed or whatever won’t let me fill it out it keeps saying there’s an error with the program and she said she can’t pay me unless I feel the paperwork out but it’s not letting me feel the paperwork out and keep saying there’s air with your guys’s program
Our family love the Nacho Fries & Nacho Fry Grande!!!! So upset that they are discontinued!!! Please bring the back ASAP!!!!
I loved your taco salad but you no longer offer it Why? I don’t really care for most of the things on the menu But I’m so disappointed. Will you be bringing it back anytime soon
My daughter worked for a Taco bell that is now closed. She never received her W2 for 2020. How do we get this. No one knows where the owner went.
I was wondering when your company will be getting the volcano tacos back. I really enjoyed them.
The edible bowl beef taco salad needs to come back. Everybody I talk to loves it and now Taco Bell don’t sell it anymore. Needs to come back
Taco Bell Mason City, Iowa should be closed up !!! The manager is so rude it is terrible to everyone, walk away in the middle of getting your order to visit a friend, guy cooking food scratching in hair over the grill, and just gross !!!
Spent a half hour waiting on my food. Finally pay for #6 chicken chalupa supreme and instead get 3 soft tacos. I try to call and complain but lines are down so waiting in line again and filing a complaint here
We went to Taco Bell In flagstaff 3460 rt 66..every table was dirty, the trash was over flowing..the floors were dirty. We asked for manager..she came out, taking her time..after she helped a customer..there was a worker already helping the customer.we let her know about our disappointment ..she thanked us told a worker to wipe tables..he did with the same rag, looked like a dry rag.. the tables should be clean , COVID or not..what a dirty place..worker were all just standing around..
RE: Taco Bell zip code 28078 Store No (704) 875-9723
Total $31.92
I just went through the drive through at this location and they took my order curbside at the drive-thruI and had to explain my order 5 times. I stated that my daughter is Vegan and that her order could not have any cheese or sauce. Then I placed my order as follows:
1 taco supreme crunchy party pack combo 10 chicken and 2 beef. Then agai stated this is my vegan order ! Plus reminded them once that the rest of my order is vegan and fresh with no cheese or sauce – 3 spicy potato soft tacos and 1 rice and bean burrito please make sure it’s fresco-no sauce or cheese. Then at the window I repeated my order. Yet when I got home the spicy potato soft tacos had cheese and sauce on them! My vegan daughter was unable to eat them! This happens more often then not and I always explain it multiple times when I order and I also ask if the order is correct at the window. It is very disappointing that they can’t get it right. I should not have to open each item up to inspect it for the correct toppings before driving away especially when I state it’s vegan.
Taco Bell wouldn’t serve me
Taco Bell on north oak and 152
Taco Bell on no oak and 152 refused to serve me
I ordered from Taco Bell in Altamonte Springs Florida Altamonte Mall. I ordered through Uber Eats. Usually not a problem. I ordered the Fiesta Potatoes with extra potato and extra nacho cheese. This should have been in a bowl. I received 10 pieces of potato, shredded cheese, shredded lettuce in a soft tortilla shell. When I tried calling the restaurant I got a high pitched squeal and no answer. I even tried the Uber driver with no luck. The number I called is 407-831-5772. It infuriates me that they send out this product and it is nothing of what was ordered. With this being someone’s meal they had nothing to eat. How can they have a number listed and it be a fax number? If I don’t get satisfaction with this store or my complaint I will pass this information and the pictures I took on to social media. This is NOT acceptable!
Really want someone high up in the company to know that an employee actually said “we suck.” “Maybe you should learn to use your kitchen.” “I’m sick of being treated like x” when I complained about my missing drive they order. This was in Merritt Island Florida.
Hi There,
My name is Gloria and I represent The Chicago Embroidery Company.
We are manufacturers of custom embroidered patches, woven labels,
enamel pins, and masks. We have been in business for over 130
years. I would like to know how I can go about getting on a Bid List
or Vendor List or if there is someone I need to contact about patches,
woven labels or masks needs. I appreciate any assistance you can
provide.
Thank you and Be Safe.
Gloria P. Chavero-Steedman
Gloria P. Chavero-Steedman
The Chicago Embroidery Company W. Montrose Ave.
Chicago, IL 60613, U.S.A.
(312)664-xxxx (Office)
(312)971-xxxx (Direct)
(312)277-xxxx (Fax)
glxxxxx @c-emblem.com
Celebrating 130 Years
Visit us at emblem.com
I am complaining about the Taco Bell employees at 2079 n burnside portland oregon at 130pm on 3/10/21 after we ordered our food and a freeze drink they gave us our drink and I asked for a straw and he ignored me then my old man asked for a straw and he ignored him then I asked for a straw again and got yelled at and told no I’ll get it when I get my food I was dying of thirst and all I wanted to do was drink my freeze drink it was a hot day and then when I asked again why I couldn’t have a straw he ignored me so I took the lid off my freeze and took a drink he immediately kept my food and then gave me 17 bucks back out of the 20 I paid and told me to leave. I don’t appreciate being treated so rudely I have severe asthma and I needed some fluids and your employees thought it was funny to keep my food that I just paid for and kept it and ripped me off the cost of the drink that I didn’t even get to drink.
What is going on at 1606 Nappanee street tacobell. For the last two months it’s been drive thru only because they are short staffed. There are a lot of us who drive commercial trucks on that busy road who cannot fit in drive thru. Can you please send someone to fix this tacobell. Please!
Every single time I go through this particular drive thru, (I will leave said address at the end of message). They never give me everything I order, they never have boxes for the five dollar boxes, they’re always out of different products, they don’t answer the phone , but at the rare times that they do answer they’re very rude. I have even checked my bags in the drive thru line and have been told that I’m lying about missing items. This store needs to be shut down. The address in question is the taco bell @ 3149 Dorr street toledo ohio, 43606 (419) 531-2008. This is the 5th time that I have called or left a message about said store.
I don’t appreciate working for Taco Bell as a slave. I am one person and i will not be worked liked I’m 8-9 people. Upper management knows but still expects us to work it.
Bring back your Mexican pizza, it was the best item you sold.
So ridiculous to go thru the drive thru and put my card or cash in a cup for the cashier to touch it anyway. How stupid! I’m not dealing with that kind of ideocity…..o and using the same gloves they bn using on everyone else….take them off and use hand sanitizer it’s not hard…….lost a customer…
On Monday March 8,2021 I visited the Weed CA location. I had to wait 45 minutes in the drive through. There were only two employees working. It was 3 They were complaining that they had been working since 11 am alone with no break. That’s not bad I thought. However taking that long in a drive through line is ridiculous plus we got our food and the taco was not even half filled, the two bean n cheese burritos were bigger then the one burrito supreme,also the nacho sauce want even halfway filled nor did we get a full bag of chips it was less then half full. Very sad disappointing awful experience. Please look into this
This happened at the Taco Bell, store #036445 on March 8th, 2021 at 1:48pm. I still have my receipt. Thanks to the flimsy boxes you use for your Taco Party 10 pack and the Taco & Burrito Cravings Pack, I lost both meals. The bottom of both boxes opened up and landed on the ground when my son and I were taking them out of my car when we got home. I spent $38.57 on meal we never got to eat because the food hit the ground and most of it was unsalvageable and I am so darned angry about this. The only foods that survived was the single order of Nachos Bell Grande and the guacamole sides. The next time I go and order the same thing, they better put it in bags instead of those flimsy boxes or at least securely tape the bottom of the boxes so they don’t open up when you hold them by the handles!!!
ON A POSITIVE NOTE, though, the cashier who took my order at the drive thru, before the disaster hit, was a very nice, friendly young lady named Katelyn S. She was all about customer service and making sure that my order was correct and she verbally checked my order over and over again to make sure my order was imputted correctly. I was impressed with her. I have a customer service background and I would have hired her in a heartbeat because she showed me that she really understands what true customer service is all about!! Too bad those flimsy boxes don’t.
Sandi Clark
(304) 702-xxxx
Went to the Toco Bell on Marietta Hwy in Canton, GA this evening for dinner. I ordered 3 beef burritos. When I got home I opened the wrapper expecting my usual beef burrito and it was not what I expected. It had RICE, a spicy sauce and about a plastic spoon full of beef. Yes I raked the rice and as much spicy sauce off and there was only about a plastic spoon full of beef I was careful not rake any of the beef out because there was so little of it. So, I enjoyed my burrito wrap with a plastic spoon full of beef inside for dinner! 😡
My name is Samantha Stearns and I am a senior at the United States Naval Academy. For my senior project I am looking to analyze the impact that calorie labeling on menus has on customer food consumption choices. I am an economics major, so I am hoping to use this data to run a regression and explore whether or not calorie labeling on menus causes people to make healthier food consumption choices. Any data provided by Taco Bell will be used for the sole purpose of completing my project and will not be distributed anywhere else. I am looking to use data from two stores in particular: One in Hoboken, NJ and another in New York, NY from 2007 through 2008. I could not find a contact point for someone who would be able to provide me with information about total past sales, so I am emailing you to inquire about who I should contact to get this information. I will gladly provide more information about my project and the specifics of the data I am looking for to whoever you are able to put me in contact with. Thank you for your time and consideration. Have a great day.
How come I cannot use the the app for orders? I wanted to place an order with the app and pick up at my location however, after several attempts it would not accept my card for payment. I used someone else’s phone and the same thing happened. We even used someone else’s card as well and it would not accept it. So does my location just not accept store pickup or what?? Store location is chesterton indiana and there is only 1 store there.
I went to you Prattville, Alabama location. My entire order was wrong when I got home. This will be my last time if this is not corrected. I ordered 2 nacho tacos and one cheesy rice and bean burrito. I am a senior citizen, which was ignored when I told them at the drive thr (only way to order) I got a horrible gordita I thing with over cooked bacon and not edible and two somethings cold and not edible. Thrown away. This was Thurday night at around 9pm (no receipt given) 3/4/21 for $3.30 and I always loved taco bell but not like this. Other people were coming to the front door and I should have checked my order before leaving.
Hello,
My name is Omar El-Rasheedy. I used to work for Taco Bell at 1755 W Main St, League City, TX 77573 until I was fired for something I was wrongfully accused of.
I was working at the window by myself busy with the rush when a customer came into the lobby. No one was at the front counter (the person supposed to be there was not there) and I had my hands full. The customer called me, and I said, “I’ll be right with you.” Then she left and filed a complaint saying that I was ignoring her, which I was not. Without letting me explain myself, the regional manager Celso, had instructed the general manager Ronda to have me fired as this was my second complaint (my first complaint was when I first started, and I did not know what I was doing).
This all happened around January to February of 2020. Recently I applied for Taco Bell again in hopes of finding a job. I was being interviewed by the assistant general manager who had been informed of my past at Taco Bell. She said she believed in second chances and wanted to hear what general manager Ronda thought about me. While waiting in the lobby, regional manager Celso comes into the store and immediately recognizes me. I could see him whispering to one of the supervisors asking something to the extent of “isn’t that the guy…” About 30 second later he approaches me (without allowing the interview to continue between me and the assistant general manager) and says, “we don’t do re-hires, sooo you can leave now…” This happened on January 5th 2021.
This whole situation suspiciously feels like discrimination towards me and my religion. It also violates the Equal Employment Opportunity Commission EEOC.
Thank you,
Omar El-Rasheedy
The last 2 times I have gotten food at the winchester indiana location it has been messed up or missing food . last time I tried to contact the store they had a busy tone for hours . and today I got a party pack with all soft tacos (which were so hard and dry the tortillas broke trying to fold them) 2 chicken quesadillas and a cheesy gordita crunch (that had almost no cheese in between the shells to the point the sides didnt even stuck together . I have tried to call the store twice and no one will answer .
Today I went to the taco bell on 35th and Peoria, I ordered a beef burrito from the $1 menu. She told me my total was $1.62, I asked if the price went up on the burrito, and she told me alot of the prices have gone up and she is not going to talk politics. Didn’t understand that statement. I paid and left. Opened the bag and it was a taco. I went back told them what I ordered, they made me a undercooked rice with a little bit of beef burrito. I couldn’t eat it, not into crunchy rice. I have never had this issue before. Not only did I not get some of my money back but now I overpaid for an undercooked lunch. Needless to say I won’t be returning to that location. I just wanted you to be aware of the uncooked rice and the poor service that I received at this location.
I went to the taco bell in Amherst Ohio store # 015908 on 3/8/2021 @ 12:05am. My order #356482. Amanda P was the order taker and cashier. My experience was horrible. I was trying to figure out if you guys had specific food because I didnt see it on the menu board. So I was asking her questions. One question was do you guys have the mexican pizza. She said no.so I was I ordered the #6. I was trying to see how much extra meat was. She asked did I want it on the or on the side because food was already made. I didn’t understand why it was completely made or why she even mentioned them being made because they could have opened them back up and put the meat on them.She was rushing me along with my order. Then when I got to the window she had a attitude because I kept asking questions. Every question I asked her mouth got worse. I told her that she needs to realize she is talking to a customer and she need to realize she works in the food industry and needs to learn to talk to customers and watch how she talks to them. I am a manager at a restuarant and that is not expected in any way at our store. The way she was talking to me my boss would have fired her on the spot. I will not be returning to that establishment. I will take my money and business else were. I will not be talked to like that when customers are the rest she is working!
I had 2 mobile orders both went through the bank. Arrived at McDonald’s they verified names and order at speaker pulled up and all of a sudden they didn’t have it. Had to reorder both and pay a 2nd time. This is crazy. Manager said they were having problems with mobile app but couldn’t help us resolve the issue. Tried calling McDonald’s but they were closed. Very poor customer service.
Please bring back Mexican pizza and tostada’s.
I was at taco bell in Covington ky last night no body can mess an order up as bad as these boys did I ordered quite a bit on the order i either should get my money back or a new order free it was around 20 dollars.
When using the Taco Bell app, why isn’t there an option to pay with a Taco Bell gift card? Or pay cash when order is picked up?
A Taco Bell in Miami Florida refusing to give the service Sending all the customemore than 35 cars away because they not able to serve the customers Call me at this number 7863200788
I had ordered my Doritos tacos with no lettuce. They were stacked wit it. I don’t understand why the can’t make it as I ordered. Also taco shells broken.
I made a order for a 12 pack of hard tacos at your green pill Indiana on State road 9 Business and I lived out in the country so it takes about 20 minutes to get home when I got home they were all soft tacos so I went back into the store they wouldn’t open the door so I had to walk through the drive through and then they said they couldn’t do nothing for me
Need full refund for my taco bell order that was not prepared right just three together nasty cold and over charged I purchased online
I did a pick up order 3-4-21 at 5:22 PM at 1702 W Market St, Bloomington, IL 61701 order#930087. Got home and 12 piece Cinnabon was missing. I would like to have the amount for that item refunded. The store said they can’t do it. They wanted me to drive all the way back there to get it. By that time the rest of my food would have been cold. I filled out a contact us form on the app but haven’t heard from anyone yet.
Taco Bell # 019266 Was really late today, I came there at 8:00 am The cashier Sarah says im sorry i am late again 0rder # 400029 says 8:09 57 am , The janitor broght me my food at 8:20 am , I go here 3-5 times per week and Sara is late 1-2 days per week and today was the worse , Please check her time sheet for the last month or 2 and you will find out she is late most of the time. I am upset , Please treat your customers better , I eat breakfast and supper here.
Yes everytime I go to the taco bell in Rockford, MI on 10 mile rd, I ask for 2x nacho cheese and get charged I dont get what I asked for, i am not happy with this taco bell and its employees, this needs to be rectified because it has happened 3 times now
Why stop taco salads ??
I did not receive items for my order earlier today. I’ve called the location (4885 Baldwin RD, Lake Orion, MI 48539) 4 times but no one answered 3 of the calls and the 1 call that was answered they put me on hold and never returned. I just want a refund for the items I didn’t receive (12 pack Cinnabon Delights, and 1 cheesy Gordita crunch). Please let me know how to go about getting a refund since I’ve been unsuccessful in contacting someone at this location. I also tried to fill out the email form but this location does not come up when I search for the address.
I ordered Los doritos tacos got soft tacos instead went back to drive thru told them got the Los doritos they were cold not even warm very dissatisfied will not eat there again second time they messed up my order
I am asking that you return the taco salad please.
Disappointed in online ordering and policy if you don’t use online. We were going to try a combo and tried using the online system. I apparently forgot what password I registered with so selected the sign in with FB option only to be reminded I was already registered and it forced me back to sign in. We are a short distance from the l ocal store so we decided to drive over and place our order only to be told we couldn’t the combo meal except on line. Needless to say we were ticked and wont be visiting TB often.
Can you guys bring back the Buffalo chicken fries on the menu. Their delicious, and a perfect combination.
I’m talking about the Baden Pa Taco Bell store they don’t have Bowls from the Steak bowl why the wrap them in paper the other stores
I want to know why you no longer sell your mild taco sauce in the tall bottles in the stores. This is the only sauce my family uses for all Mexican food.
Why did you get rid of the pizza . So many people loved that pizza . So sad . Don’t eat Taco Bell that much
this is the 3rd time I have filed this .. my sister has multiple sclerosis..and I have diabetes..and my son has chrones disease…our lives depend on our diet….our food was so wrong ..missing items..wrong food…cold..and gross..watered down Pepsi…two sodas missing.the second week in a row we got ripped off…can the idiots that work for you do the job right…ever
Regarding Store 4265 SE 182nd Portland, Oregon—-97030
I eat here all the time and usually this store is stellar. This night, with only 4 cars in drive thru their was a young man singing and dancing at the drive thru taking pre- orders —who stated “I am not taking your order pull forward to the speaker” then began to sing and dance a bit, then after 5min—turned back and said, “Oh I will take your order” and walked over—
Then he didn’t inform me of the amount of $$ for the order I was placing when I asked if I could pick the party pack tacos. Needless to say, my order for a party box ended up being 30$. (16$ iin extras)
By the time the window got to me, drive thru had filled, behind me—so I (in complete sticker shock, ) complained about the dancing employee who didn’t give me the price—-to the window, I decided it was my fault for not asking-and drove away .
I got home then to discover none of the extras I was so heavily charged, (beyond 4 dorito shells) were in the box.
Now , they are human—it wasn’t that they charged 16$ extra -then screwed up the order. What ticked me off was the level of no-responsibility when I tried to complain, just—there was no sense of responsibility.
When I got home and discovered the overcharged extras weren’t in there-I called the Mgr as I thought I was surely mistaken given how much I had been charged. And that I must have misunderstood what “supreme”means.
The stated night manager, who declined to give her name, was very nice and sorta helpful, she offered to remake the order if I drove all the way back; I declined, (live kinda far away) then she actually deferred the issue to the “other manager who works the next day” and declined to give their name as well.
All around poor customer service, from what is usually amazing service. I think a simple -I’m super sorry , your business is important would have sufficed. Or something-like, hey we will get that fixed, it’s not cool that happened-none of that was said.
I have to point out this has Never happened at this store before, so it makes it even more stand out awful—-the weird secrecy also on the part of the Management declining to give their names was the coup de gras of no responsibility /irresponsible service, and gave the apparency that “anonymity can allow bad service -cuz no one knows who we are. “
Your Taco Bell store at 5257 Trompeter Road
Peru, IL 61354, is terrible. They don’t change out the soda dispenser and what you get is seltzer water.
i got a egift card for christmas for 20.00 i try to use it twice it says its in use i dont understand whats going on
I went to the Taco Bell in Saraland, AL. I entered the establishment and no customers were inside and there were maybe 2 in the drive thru. The dining area was filthy you could tell it had not been cleaned at all. The workers were rude and appeared to be lazy as some where outside just hanging out and talking. I was so disgusted by the cleanliness and how rude and lazy the workers were I just ended up leaving without ordering. This Saraland store needs new management and workers asap . I have saw many complaints about it on Facebook. and now experienced it for my self. You are losing money at this store!
When checking out online, selecting the pick up through “drive-thru” It tells customers their order is being prepared. It is not being prepared though until the confirm it when the arrive to the resturant. I understand this is explained under the F&Q’s but most people complain anyways because the app does in fact tell them it is being prepared. I was wondering who to contact about getting this Bug in the app fix. I’m a restaurant general manager for a franchise location and see many complaints about it telling customer it’s being prepared before it actually is. Was just bringing it to someones attention and hopefully trying to make a difference.
Taco Bell in Wayne, route 23 North; manager Carmen is very unprofessional, rude, calls names to employees and customers. This person should not be in a managerial position or any position for that matter.
I am livid. Everytime I visit my local Taco Bell in Columbus Ohio they are never able to cater to my needs. They constantly have and attitude and move as slow as possible. I truly believe I should get my money back for majority of my expenses on this brand. Everytime I get the food it is cold and made wrong. I have a terrible taste in my mouth in terms of the Taco Bell brand.
I stopped at a Taco Bell location on Dewey avenue in Greece, NY this evening and was unhappy with what I received. I got a crunch wrap supreme and quesadilla with very little meat.
Our last few visit have been similar and I don’t plan on going back.
I ordered from your app for the first time and it was a disaster. I did not even get close to what I ordered(2 chalupa supremes and a beef burrito). I got home and had five hard shell tacos. The nearest Taco Bell is a 20 minute drive from where I live so going back was not an option. I had to report to work within the hour. The drive through guy seemed confused and asked me my name and what I ordered twice. Asking at the pick up window if my order was hard tacos. I corrected him and he handed me my sealed bag with my name on it. I should have looked inside before I left but did not and should not have to. To say my experience with the app was very negative is an understatement. Why have the app if I can just go through the drive through which I did anyway? My ordernumber from the app was 919357 for your reference.
I’m irritated, Its been a loooong time since my family has ordered take out from anywhere. I looked at the menu on my phone before I left and my sister and I were excited about the black bean quesarito and reg one. I went to order at the drive thru but was told they can’t make it..its order on app only?? Seriously? So we didn’t get what we wanted.. what a let down. I would think good customer service would have been.. its an online app order only but we’re happy to make it for you this time! I probably wouldn’t have been as mad and you would have gotten my $..all is well. So I see online its an online exclusive..but I never looked there. I looked under the specialty section which showed those items and it never said online only.. so fyi that may need updated.. or here’s an idea..make everything avail?? I prob won’t be back again for a looong time once again.
I just wanted to say our Taco Bell at Oaklandon Road and Pendleton Pike in Indianapolis, is the best. They were very busy but our tacos were so, so good tonight !!
Good evening
I am wondering is there a Meat Shortage. I purchased 6 tacos and very little Meat. Just wanted to know
Hi I am still waiting for my W-2. I went to the Taco Bell that I worked at and the manager wasn’t happy I was there and she gave me a piece of paper and told me to write some info on it so I did and she said she would let me know. It’s been over 3 weeks and my mom needs to do her taxes. Can someone please help me?
I use to work for taco bell and I need to get my w2 resent because the address on file was incorrect
Very disappointed that u took away cheezy chalupas!
That was the draw to your restaurant. I have to find another Mexican place.
My husband purchased one of the packs, containing 4 soft tacos and 4 burritos, as well as two more burritos and a coke. When he got home we had everything but the 4 burritos that went with with the pack.
I immediately called our local Taco Bell in Hardinsburg, Ky. After a lengthy debate, they apologized wrote our names down..the time of the order was Wednesday the 24th at 4:23pm, I was told that was the only order at that time. They said to come by the next with the receipt, we did so after picking our kids up from school.
They told us their was absolutely no way they would forget 4 burritos out of an order…after being called a lier more than once…my husband told them to forget it and we would never be back!!!
First off the food is not that great but second I have never been so insulted in my life. We have a family of 5, we needed the extra, but we managed luckily the kids had children’s church that night and they ate there luckily.
Someone from corporate needs to have a good hard talk with the manager at the Hardinsburg location.
Sincerely
Larissa Moore
ps: they kept our receipt as my husband sped away after being insulted not once but twice.
I ordered via Postmates from your establishment. I gave 4 hours lead time and did everything exactly has required. I am an executive at a financial institution and know how to deal with any kind of input online. I was told my order was out for delivery in a text. I was told Sara was near. I was told she was 2 minutes away and then…..it showed my order was complete.
I never received the order. My house is easy to find and not far from the Taco Bell. I immediately tried to get help and the response on the system after I reported order not delivered was “support request resolved”. IT WAS NOT RESOLVED AND I DID NOT GET MY FOOD.
The two people I talked to in order to have the driver contacted and get my order from an obviously wrong location and to me, and they said they couldn’t because the call went to voice mail.. SERIOUSLY? THIS IS A DELIVERY COMPANY THAT DOESN’T HAVE PROVISIONS FOR A MIS DELIVERY???
I am so upset I will make it my personal mission to let the world know about the serve and treatment postmates delivers. And I want you to know because I won’ be buying from you anymore either as long as you are using them. The one rep actually said I could reorder after waiting an hour to only hear we will refund your money. MY OWN MONEY, what a generous solution……….YOU NEED TO FIND ANOTHER DELIVERY VENDOR. THIS IS UNACCEPTABLE.
I purchased 2 cravings Boxes 4tacos and 4 burritos each box thought it was $10 per box as seen on tv got home looked at receipt I was charged 13.99 each called the store they said that’s how much they cost I pointed out that on tv the ad says $10 she again said that’s what they cost why the difference?
My problem is I ordered thru the app in selmer Tn. 11.69 came out of my bank account. When I went to pick it the store said it never came thru. So couldn’t get what I ordered cause I ordered special they the app. I would like a refund. The store said they couldn’t do it. So maybe corporate can help. The app at this time is no good in selmer Tn. Cause it doesn’t go to the store but the money comes out of the bank
I never received my w-2 and I went to the one where I worked at to speak to the manager and she seemed upset that I was there and she had me write down some info on a piece of paper and said she would get back to me and she still hasn’t. It’s the end of February and my mom needs it to file her taxes.
I visited my local Taco Bell at 10:50 pm on February 24th, 2021. This location in Chelsea, Michigan is open until 11 pm.
I went to the drive thru and the girl told me they were closed since they were under staffed.
I saw 2-3 workers standing outside of a side door when I drove up.
Not happy, not happy at all!
What kind of a business is this that turns customers away?!
I love Taco Bell. I actually frequent it more often than I should. My family and I continue to ask, why Taco Bell keep switching what everyone loves. Since last summer, changes have been made that are a bit disappointing to everyone. With the new rollout of the $5.00 box, we ask if this is just another small change that will eventually go away. From the grilled cheese burrito to the toasted chalupa, we don’t like these great items to go away.
We have tried time and time again to use the mobile app and when we place order It won’t let us pay online.We end up driving to restaurant to place our online order .This has been going on for over 4 months.I personally know Alia Heinzlmeir who is I believe the general manager there. I brought it to her attention at one time.She informed me that it is out of her control to get ahold of the main office.So tonight ( many weeks since our conversation ) I place order on the mobile app.Once again does not accept payment tried all 3 bank cards. So husband drove to restaurant with a note that had our orders written on it.Cashier informed him that they can’t let us have the build your own box cause it was a online mobile app special only.Was told there were no buttons on cash register to honor the special .So they could let us have the special we would have to order each item seperate.Well My question is HOW OUR WE TO PLACE AN ONLINE ORDER IF IT WONT LET YOU PAY FOR IT ONLINE??????SOMEBODY NEEDS TO FIX THIS ONLINE ORDERING ISSUE. We are tired of trying hoping it got fixed but tonight WE COULDNT GET WHAT WE ORDERED AT A DISCOUNT LIKE IT PROMOTES ON TV ADS. We left.😡😡
I usually do not complain but I’m pretty upset with tacobell at the moment. Last night tried to order four five dollar build your own boxes and got told only in the app. What makes the difference wether you order it on the app or at the store. Either way that store is making it and selling it to you. The time before I went thru the drive thru and ordered then when I got to the window I wanted to.order a couple more things and got told they couldn’t add to the order. Instead of having me pay for the first order and cashing it out and letting me do another order at the window they literally made me pay for first order and drive out and ball the way back around to the speaker and make another order. That was plain rediculous.
I just visited your location on Bulverde in San Antonio, Texas and I’m disappointed that they are not providing drinks and would not even give me a cup of water. We have had some bad weather here which resulted in disruption to our water service but the water has been restored and the boil water notice in this area of the city was lifted several days ago. I placed my order using the app and was told at the drive through that drinks are not available but I would be able to get water. A different person at the drive through said I couldn’t. No explanation. I am sure water is being used for food preparation and dishwashing so they should be able to fill a cup with some water. I guess I could have cancelled my order but I had already paid through the app so I’m sure that would have been a hassle not worth the time it would have taken. If you are not able to provide drinks (which was part of the combination meal I ordered), you should at least be providing bottled water. Very disappointing customer service.
I’m at taco Bell 56th and Emerson the manager was rude and cussing gave me a half bag of nacho fries
I don’t even knows where to begin. This is the second Tuesday in a row that we have went to your restaurant and they have got our order wrong, and it’s not that we’re given something different, they are always forgetting something that we paid for. Last time it was three things they forgot and we paid around $31 dollars so my husband was mad and I had to call and go back and get the missed items. This time it was only one thing but the fact that it has happened two weeks in a row at the same store is upsetting. I don’t want to get back and my car for one thing even though it was the one thing for my son. I just don’t understand how the employees can get away with consistently forget people food, or maybe that’s how you’ve built your empire off of ripping people off cause that what is happening. Last time I called the manager said she was sorry and would have it ready when I returned. Not the case, the employee had to ask the manager about it and then they started to put it together, wasn’t ready nor did she even approach me and say anything, horrible customer service!! Also the fact that you have to sit 25 minutes in a line just to have them forget something is even more frustrating. Both times we were not given a receipt either which after having to call last week and explain how they shorted us food but had no receipt to prove it wasn’t worth having to call and explain again what had happened. It obviously did me no good calling them cause if it’s happened to us two weeks in a row I’m sure it’s happening to other people too so I felt the need to bring it to the next level. The occurrences happened both at the Mesa Ridge Taco Bell in Fountain, CO
Why did you get rid of the caramel apple empinada dessert. I have been meaning to ask on this for a while.
I ordered some nacho bell grande fries and they only had cheese on them and was barely any fries in order
I ordered thru drive thru and they charge me didn’t but the menu out side didn’t have that price I was charged she said they u changing but not changed yet so why did I get charge for a menu that’s not been put out
Hey Taco Bell, I just wanna say please bring potatoes back. I’m really upset because there’s nothing I like there anymore (the only substitute is beans and they aren’t my favorite so it stinks). I promise I would go back to Taco Bell ALL the time. So just consider it please. Thank you. 🙂
Went to Taco Bell Saturday night when I got home and started eating I found hair in my taco. This is not the first time this has happened.
I just spent 1.5 hours on your website trying to place an order. Every time I got to the end of the order process my saved payment card had expired and I tried to add a new card and delete the one no longer active. I tried six different credit cards and it would not let me complete the order. Finally I had to sigen up for Google Pay and complete the order using it (for the first time) You online website needs improvement in many ways. If you select an item to order and click place the order, in order to add another item you have to refresh the page to get a clean slate to add another item. All in all it was a totally disgusting experience. I have worked in IT for 50 years and your ordering website takes the cake for worst experience ever.
I can’t believe you even let the Cloverdale taco bell exist. They sell old food and have the rudest people working there. I went and they forgot to give me half the order and my drink. Pretty sure the cashier was drunk. When i called to tell them it was late and couldn’t drive back i to town. They said if I couldn’t come back right away to get what they shorted me it was just too bad and they couldn’t help me. Real good customer relations. I have no want to ever go back. And i will tell everyone i know how i was treated.
You guys need to bring back the mango frutista freeze. I tried the mtn dew baja blast slush and it was revolting. It’s like trying to drink a frozen monster energy popsicle. The frutista was the greatest frozen drink I have ever consumed. Who was the person that decided that the frutista deserved to die and be replaced with a beverage that closer resembles the blackened snow left behind in the street after being run over several times than something anyone would actually like to consume? Now, I am a reasonable man and I know some people like the dew, (just like some people like cocaine) but the mango frutista never deserved to die and I know there’s a lot of people out there who would agree with me. I’ll never be able to forget the horror when, one day, in 2012 my friend Jose said to me “Yo, let’s go get some Taco Bell, those frutistas are sick as frick!” And when we got there, they didn’t have any. And now, what with taco bell removing every good menu item, I find myself going there less and less. Bring back the frutista for the people who pay for your existence, Taco Bell. The frutista was the greatest and the Mtn Dew Baja Blast freeze is an insult by comparison, capisce?
I pulled up to the drive thru with about 5 cars ahead of me. When I got to order, I had asked for nacho fries bel grande-no tomato along with 6 soft shell beef tacos, 2 chicken chipotle melts, 2 large Baja blast and, a burrito supreme-no tomato ( I had to repeat 2 times.) I finally got to the window, gave my card and paid and got my 2 large Baja blast. The order was taking a little bit, which I understand because it was busy. I got a bag and asked for fire sauce. I opened the back to check and it was 3 gorditas. As the girl was about to hand me the sauce, I let her know this wasn’t my food. She proceeded to tell me they can’t take it back and closed the window. After a minute or two she opened the window with a man they stated was the manager. They both looked at me confused and the manager says, “oh, you’re postmates?” I replied, “No.” then they closed the window AGAIN. I tried to get the girls attention to see if the lobby was open so I wasn’t hold up the drive-thu longer. There were at least 8-9 cars behind me! When she handed my correct food I told her I was going to ask if the lobby was open so I wasn’t holding up the line. She replied “yea , it’s open.” And closed the window. I checked my nacho fries bel grande and they were chips so, I drove around and went into the store. The girl at the drive through looked at me and I asked if the guy in the blue shirt was the manager. She said yes, and hollared for someone. A lady came up to help me and I told her the fries were wrong, then I opened my other bag with the remaining order and there were 2 bags of some kind of dessert in balls. (Not sure what they were.) I told her about being in the drive thru and if there was anything they could do or give me a discount for the mess up and inconvenience. She went back and talked to the manager and came back and said he could do anything. I was very displeased how every employee I came in contact with on how they went about the situation. They didn’t care!
Hello if am a door dasher and I was in the Taco Bell in Placerville. Ca. Saturday around noon when I witnessed a customer being really rude and loud to the 2 ladies that were trying their best to fix what ever was wrong but he keep cussing at them and yelling at them I don’t know how they keep their calmness but thank you for having these 2 amazing women at your store i got their names from another employee they are Elden and Angela
I always order thru the app because its extremely easy. And when they ask if everything is correct on the screen it is. But two times so far when we have gotten home we have not had the rewards that I have redeemed.
How is it fair that we earn those rewards but don’t get them.
We go the the Taco Bell in Willow Street Pa 17584
Store number 024410
hello, I’m a huge Taco Bell enthusiast. In fact I might even be Taco Bell’s biggest fan. Regardless, I -along with many others- am saddened by the discontinuation of the Mexican pizza. I know this message might not get anywhere important but I think it’s worth a shot. The mexican pizza was at the top of my food pyramid, my go to comfort food and now it is gone. I would like to ask that someone in charge would consider bringing it back so that I can make my belly happy once more. please Thank you.
I tried yesterday for over an hour to put through an order online, and I have been trying for the same amount of time today. I put in my credit-card information fifteen times, and every time your website erased it or sent me to a page saying internal error, “Let’s not taco bout it.” Ha ha ha, so funny. Finally I called your customer-service number, and I was told that someone would call me back to straighten things out. That never happened. I have tried again today, at least ten times. I have called customer service again, and after a twenty-minute wait a woman picked up, and hung up on me while I was explaining what happened. I have called again now and am waiting for someone to pick up. I called the local store, and they could not take an order over the phone. Shame on you people. Worst service I’ve ever received from any company.
I went through the drive thru on 2/19/2021 at 8:10pm. I ordered 2 Beefy 5 Layer Burritos, 2 Beef Supreme Burritos, 2 Steak Chalupa Supremes, and 3 Beef Crunchy Taco Supremes. I got home and I did not have the 2 Beef Supreme Burritos. Not happy! Taco Bell 031903
736 South Meadows Parkway, Reno,NV 89521 (775)852-2204. Order #343142. Cashier- Andy B. My order total was $31.84. The 2 burritos I did not receive came to $7.98.
I worked at taco bell kfc in westwego louisiana in 2019 and I never received my W2 I need it sent to my email
Taco Bell shouldn’t force people to risk there lives just to go to work
Love Taco Bell, would love to have one in our growing town. Gray Court SC 29645
Hello I waited in the Taco Bell link for over 20 min. It’s currently 9:50. When I pulled up they said they were closed. When I asked why they were closed they stated they couldn’t give a reason.
You really such as a company. First you take away the chili cheese burrito, then you take away the taco salad, then you take away the Mexican pizza…. and you’re stupid enough to think you’re going to replace those items for something better. That isn’t innovation and it’s not menu creativity, it’s ridiculous and you’ll continue to lose customers. You suck, and there’s nothing you can do to make it better aside from bringing back the only good items that you carried.
So why do I have to pay extra for a supposably coin shortage at your store? Seems to me taco bell should eat the 14 cents rather than me losing .86 cents! How many customers are you doing this too?
I just left your Calera store. The online ordering was down. And they wouldn’t help us place an order for the online special.
Please bring back the Mexican Pizza. I have not been to your stores since it was discontinued.
Please, please, please bring back Taco Bell Mexican Pizza! I loved it and there is nothing like it on your menu.
Would appreciate your help with this!
I have been waiting 11minutes and counting since I was asked to move from the drive through window and there was no one behind me because they didn’t want the wait time counted against them is this a way to run a business?? And I’m still waiting
I was fired for politely asking a woman to come to the front to get her order right and now I’m about to be homeless because of it and I did NOT raise my voice to anyone and my manager Chance fired me for no reason at all
My daughter in law works at Russel Kentucky tack bell, last week we had a ice storm and all the roads closed, and the. Gm would not let her leave, had to stay till 2:00am. She had to walk a half make to her house because LD the bad road conditions, and we all call the gm and begged him to let her leave early, he said no! Yesterday we had another bad ice storm, and we begged him to let her go early, same thing no if she leaves she will be fired! All roads were closed at 9:00pm , he would not let her leave until 2:00 am, on her way home she wrecked because of the bad road conditions, while he was bragging on Facebook about having his generator fired up and being warm, we are all lividof this guy!!!! He don’t care nothing for his employees and now my daughter in law has to pay a tow bill and have her car fixed! This guy is a piece of x for doing his employees like this, the other two employees live only a little distance from the job site.
Bring back the grilled stuffed burrito please
I was fired because an Manager lied on me
Chris Kosmatka
I was discriminated against at work and I feel like they aren’t taking the proper procedure for the situation.
I got a chalupa today and I pulled it out a hour after the car ride to eat it and it had white moldy looking stuff around the tomatoes… I took a picture this really grossed me out and ruined it for everyone I didn’t let me family eat their tacos either
I’ve been eating Taco Bell for a lot of years, but today I ordered 3 soft taco supremes with steak and the meat is just awful. Salty. Looked like dog food. It has always been good. If this is the new norm I won’t eat there again
Just want to say, charging me $.50 for 8 tiny pieces of onion for my tacos is a load of krap. I was about done with taco bell, when u discontinued the green sauce. The franchise in Ridgefield, Washington is especially skimpy on the filling anway, now no onions without paying extra and no green sauce for my burrito. What possible reason would I go back there. Sorry, moving on to the Mexican taco joint in Woodland.
Bye
My name is Jennifer Guzman this morning on February 13 location 840 S. Bascom San Jose California the lady working the drive-through in the morning around 10 o’clock told me that she was going to throw my food at my face because I asked for the manager and I asked her why she was being rude but it was not the first time she proceeded to scream I am also five months pregnant and I had my two-year-old daughter in the backseat I have a video showing proof and I have a photo of this lady something needs to be done please my telephone number is 408497-xxxx
I went to the taco bell located at 15701 Annapolis Rd, Bowie, MD, 20715 at 1:30am and I was told the restaurant is closed and when I said but it’s only 1:30 and you guys close at 2:00am the employee told me we’re short staffed tonight. I said but it’s always only one person at night and he then told me that they sold out of everything so there is absolutely nothing that he could make for me. This has happened more than enough times and I have been told the same thing at the one located at 16300 Heritage Blvd, Bowie, MD in the past. I work night shift and look forward to getting a meal but I have to drive further away to Gambrills location to get food every time. I feel like its not fair to customers. Please address this matter. Thank you
The taco bell in Central islip New York continuously makes my food wrong and when I call to get my food remade the manager destiny gives me a huge attitdude
My love affair with TB is over! You have taken all of my favorites off the menu. There is nothing I can or will eat at TB any longer except for the Power Bowl, which has now become a “rice” bowl — way too much rice, almost 3/4 of the bowl. They started out good. When I questioned the Mgr. she said they come that way. Very rude woman and that was a couple of months ago. The Mexican pizza has been my favorite ever since it first came out – gone! the Tostado was next and I always got it with a taco or two – gone! I loved the Frito Burrito – gone! And the small Cheesy Rice Burrito – gone! I went there at least 2 times a week. I really miss all of that great food. I have OD’d on tacos so you have left me with nothing! Shame on you! I live in a small town with not too many food options here. Can you add these back please?????? I miss my all of these A LOT!
My girl and I went to Taco Bell on 8 Pearson blvd in Gardner ma and the girl working the window wasn’t doing anything right and was acting really weird and our food look gross so we called to talk to a manager (Courtney) answered and we were telling her and she started to be mad rude and hung up on us.
When is taco bell going to allow in restaurant order
I was totally disappointed with my order tonight. My bean burrito was cold, my beefy 5 layer burrito was far from beefy it was also cold, my nacho fries were cold and limp not crispy,my chicken chanukah had only 1 tiny piece of chicken was also cold and soggy not crisp
The only item not terrible was the regular nachos but only a lame could mess that up. My order totaled $13.71. Please respond to me via email on how this matter can be rectified at ernestmusuxxxx @gmail.com. thank you
Hi was recently at Taco Bell on olive and Jetta I ordered 40 dollars of food recirved one sauce packet talked to Maria who did no offer comp to come back talked to her again she lied and said she did and bc I was upset would not now comp I want a refund or I will sue
I didn’t get my order, my change AND I got cussed out!!pissed!!
i have call you people several times my name is joe washington and my social sec is 349-56-xxxx im disable and i receive a letter from social security that i was working for taco bell on king drive in chicago which i dont went i call ss they told me dont worry call the person who last name is hollind information does match how can you let someone who probably had a fraud social card use someone else info place get this straingt out
Your store in st Augustine at st road 16 is probably the worst I have ever been, the employees are like you pulled them off the streets
Could you please bring back the steak bowls? It was the best thing on your menu and better than other places bowls!
So I see are taco bell in molalla is closed but the food is cold not at a safe temp there always out of food I have never seen a place ran like this one .Not sure why its closed up but I think it needs to be moved out if you can’t serve safe food . Molalla taco bell why is it closed up
Jodi Voors one of the managers for the location off 6608 Lima Rd Fort Wayne, Indiana 46825 has engaged in relations with an employee who was in a relationship with another employee. This caused a huge scene at one point. Jodi Voors and Devin Walker have continued their relationship and have continued to work in the same store on the same shift regardless of the countless issues there have been with them arguing. Stephanie has known of these issues for quite some time and still takes no action. This has caused a very uncomfortable and toxic work environment for other employees as Devin also gets into frequent arguments with other employees that have nearly turned physical on more than one occation but Jodi lets everything slide. At this time i am seeking higher managment to step in and help out because the rest of us on the crew are very unhappy.
Jodi Voors one of the managers for the location off 6608 Lima Rd has engaged in relations with an employee who was in a relationship with another employee. This caused a huge scene at one point. Jodi Voors and Devin Walker have continued their relationship and have continued to work in the same store on the same shift regardless of the countless issues there have been with them arguing. Stephanie has known of these issues for quite some time and still takes no action. This has caused a very uncomfortable and toxic work environment for other employees as Devin also gets into frequent arguments with other employees that have nearly turned physical on more than one occation but Jodi lets everything slide. At this time i am seeking higher managment to step in and help out because the rest of us on the crew are very unhappy.
For one thing your on line complaint form won’t recognize the time of day regarding the initial issue I wanted addressed. I had just gone through a negative experience going through a local Taco Bell and I couldn’t submit a complaint form trying to describe it. I consider the options in trying to contact your office to not be user-friendly
I’m an old employee needing w2
Your website is no good
I am totally beyond upset at the LACK of customer service at your Taco Bell in Sterling, CO, (only one there). We were there Saturday at 3:55pm and didn’t get to the window till 4:00pm. The lobby is closed due to covid. The order taker took my order 2 times!! She asked me if my order was cash or credit? I asked why did that matter (because i wasn’t sure at that moment) and she didn’t respond. When we reached the window she proceeded to ask me what my order was after I had given it to her 2x and TOLD me she did not have my order and what did I order because she didn’t have it. Then she said AGAIN I don’t have that order and went to get someone in charge (The manager on duty wasn’t there and wouldn’t be there for several hours later) and to come back, I told her we couldn’t come back because we were visiting our grandchildren and on our way out of Sterling. She did say they asked cash or credit because they only had one machine, and I said why should that be a problem when the LOBBY IS CLOSED it shouldn’t take them 35 min to get my order. The “acting” in charge person asked me AGAIN what my order was and she did punch it in and i asked how much she told me and asked cash or credit, I told her cash. I understand when there is only ONE machine but THE LOBBY IS CLOSED and the drive-thru is the only way to get food and how does that pose a problem when they are taking and filling one order at a time? She proceeded to tell me ” I don’t have to put up with my attitude , gave me my money back and wasn’t going to give me my order!! I would have left but once you are in the line there is curbs on either side and parking blocks and you can not go over them. One person sped right by the window and i’m sure they were upset too. I later learned that there are a LOT of people that DO NOT go there anymore because of their attitude and horrendous customer service. The phone number to reach the Manager is no longer in service!!! THEY NEED SERIOUS TRAINING IN MANAGEMENT AND SERVICE, WHAT A SHAME That Taco Bell is giving your corporation a VERY BAD NAME. I and MANY MORE people will NOT and are NOT SUPPORTING Sterling CO Taco Bell!!
Pulled into drive thru in Cincinnati and they said there would be a 30 minute wait on beef. How does a fast food restaurant run out of food? Never was happy with this location for bad service in the pass. I guess this location won’t have to worry about our family returning.
Waiting in line for 15 to 20 minutes why they’re joking around having a good time inside not being professional at all.
Yoo I need my w2 can y’all send it to the store for me in lake wales I need it.
Drive up cashier not wearing mask
Burrito Supreme, had HAIRS MIXED INSIDE
I need someone from your Corp office to address an issue that is always happening at your location near ann st in Montgomery alabama everytime I go threw the drive thru I can hear unprofessional language and conversation going on as if no one is in charge and I you have ppl being rude so I would like for someone from your office to contact me back not that location cause nothing is being done about this issue from that management ppl
Came into lobby at east lin Norman on east Lindsey and 12th St waited at register for 5 minutes we were not greeted nor asked if we wanted to order. Rude and unprofession noal. Order took 6 minutes before it was ready.
THIS IS NOT REALLY A COMPLAINT. YOU SHOULD SELL YOU SAUCE IN ALL STORE NATION WIDE. I CAN ONLY. GET IT IN BOISE AND I LIVE IN MASSACHUSETTS. AND IT NOT IN STORES OR SELL IT ONLINE ON YOUR WEBISTE
Yes I work here and I’m complaining about the manager she is very unprofessional and rude.My name is ShaMia Brown I’ve been working here since the 13 of this month and my manager Blanca is very very rude. Instead of giving us feedback on what to do she makes us rush and do everything rapidly.I’m new and I still need time to understand things and she isn’t help AT ALL.I would gladly like to get this fixed or maybe get her checked.Today I wasn’t on schedule and the night before we’d gotten so busy I lost track of time and had forgetting my charger the manager started point to the door telling me “we don’t come behind the counter we don’t come behind the counter you need to leave” I didn’t cause any problems i simply came to get my charger and this is what happens.I would not like to keep working at a place that was never welcoming from the beginning!
How is it y’all did away with the Mexican pizza and beefy crunch wrap but now have tater tots?
Hello to whom this may concern,
I had a proposal to make in regards to Taco Bell “on the go”. What if, there was a Taco Bell truck service that is a similar concept to ice cream trucks. Taco Bell Trucks go around neighborhoods and people can order quick tacos, burritos, etc from the truck?
Your employees were so rude and nasty
I was disappointed in the Power Bowl with chicken. I did not receive guacamole and the green sauce we ordered was the avocado ranch sauce. My husband ordered the power bowl with steak and had a nice amount guacamole in the box.
Our “bowls” were served on a piece of parchment in a cardboard box. Beans not placed on parchment. They were in the box since the parchment was carelessly placed in the box.
As we went to the website to review the menu the picture of the Power Bowl represented the item was in a black bowl so I expected the presentation would be the same. Food in a bowl. Not a box.
I went through the drive through in Adairsville around 10:30 on Saturday night. I ordered a number six with a berry blast and a steak chalupa and an order of the Grande nachos with no guacamole. My food was very slow getting to the window and when i did recieve it the chalupa bread was too hard to eat on the chicken chalupa. I went back through the drive through again and returned home hoping all was right in the world to my dismay they left the chicken off my chalupa and it was a salad sandwich.
While in the Drive-Thru around 2:54 p.m. today your cashier drive-thru person (Ralinett W) was extremely rude to my father she was not responding to his request at the drive-thru speaker so he said hello to get her attention. The cashier (Ralinett W) yelled at my father “I’ll be with you in a minute I said I heard you the first time”. We had already been waiting in the line around 15 minutes with no cars in front of us. When we arrived at the window my Dad told the cashier that she should not be rude to customers and speak to us in that manner. The cashier slammed the window in my Dad’s face without giving us a receipt. My Dad knocked on the window because she wouldn’t open it. Finally she opened the window and gave him the receipt. I’m a business owner and there’s no way I would allow someone with her ignorance to represent my company.
#377351
i went to the taco bell in whiteoak pa 3 times now and they was closed once at 6pm once at 9pm and tonight at 8pm..what is going on. i dont live real close this is crazy. do they have covid or something. 3 times i wasted gas now..not happy
Bring back the Mexican pizza and Chicken Gordita Supreme. The Ludlow, Massachusetts location says these are discontinued.
Disgusting cinnamon twists !!!
I just had Taco Bell delivered, the twists taste like oil with sand. St this rate you’re definitely will be losing our family’s business. Shame on you for the incredibly inferior quality of food your are providing to loyal customers.
( purchased at the Taco Bell in New Hyde Park, NY Jericho turnpike)
Hello please bring back Taco Bell at UT Austin! Also please back the vegan tostada and spicy potato taco
Why was the Taco Bell on Guadalupe St. in Austin, TX closed? It was very popular among the college kids and I am upset that it is gone.
Taco Bell on possum run in Mansfield Ohio is the location I visited tonight! It was somewhere between 7pm-7:30pm. The people at the window were extremely nice!! Super awesome experience! Today was the first day I took a break from mommy duty in 6 months. I sent my 18mo and 6mo to Mamaw’s. 6MONTHS I HAVE NOT HAD A BREAK! Also have been on a keto diet for 3 weeks, no cheat days! So extremely emotional about leaving my girls, super pumped about the carbs and was going home to cry and ugly eat until I fell asleep waiting on my husband to get off work at 12am. Get home and the belle grande loaded fries barley filled the boxes (I took a picture) it was slopped into the bag so everything was all to one side of the box. Again I could fit the amount of food in there into 1 hand! Also did not receive my steak quesadilla…. I did order $40 worth of food (they did not give me my receipt but you can check your computers for my transaction, it’s there) did not realize I had ordered so much and apologized a couple of times at the window. I worked retail. I’m not just a Karen with nothing to do. I managed a B&N Cafe and worked it for 13yrs. Today of all days I get a problem with my food? Maybe I’m being to emotional who knows but I was very polite and apologetic for how much I ordered and don’t feel that was fair for them to throw my food in a bag and then I get forgetting the quesadilla I ordered a lot but come on… ugh thanks for listening I guess… please refund my money on the steak quesadilla and the belle grande loaded fries and I’ll be out of your hair. Thanks for listening and for your time who ever has to read this sad pathetic story of a woman who finally got a break and being so starved of carbs she actually was upset enough to write in about the injustice that had taken place late one evening in podunk mansfield Ohio… (possum run TB)
I am Jason Christopher Case I worked at the taco bell on Hendersonville ROad Asheville NC. I went to get a check I still had there and they told me it was not any good and to get ahold of corporate.
I have spoken to someone already about my complaints. I was told someone would be calling me back from Taco Bell in my area & one I had bad experiences at. Well I had one person to call me, and I was in restroom & seen I had missed call so I called back an it was the Taco Bell but person that answered phone had no clue why someone had called me from there. She didn’t ask any other employees or manager if they knew who had called me. Well person that had called me from Taco Bell DM never called me back again & did not leave me a voicemail.. I would like to get resolved. I was told I’d be getting refund. If District Manager handles issue with customers about there focus stores and issues with their employees not getting orders right, DM may need more training also.. My local Taco Bell I’m referring to is one on Milgen road Columbus, GA. 31907. My cell # is 334-540-4757 I will do my best to not miss call but if so please leave me a voicemail. Ty Mrs. Gibbs
I went to Corcoran Taco Bell today, and while I was ordering I asked the lady behind the speaker what kind of boxes did they had and she tried to cover the speaker and she told one of her coworkers “ this costumer is so annoying and stupid can’t she read the board”. When I came to the window to pay I asked for her name and she just ignored me. Well I got her name because another lady in there told me her name I guess she knew I heard. Well her name is Liz and she works at the Corcoran CA Taco Bell.
Dear Taco Bell,
Your company really sucks right now. I really don’t appreciate you guys taking away the Mexican Pizza, Nacho Bell Grande and Supreme (Mini) and the Toasted Cheddar Chalupa. What is going on with the menu-please explain. Taco Bell was my favorite place to go but now I just drive by???
Travel often to Newport Ar used to be best Taco Bell, food always hot. Courteous employees. Tea delicious. Since Covid everything good EXCEPT TEA. Consistently taste like water. Please tell them to go back to good tea.
Why do you keep changing your menu. Ie tostada, Mexican pizza. Tacos are worse too. You are losing me and my family. As customers.
This evening i visited Taco Bell in Waveland,Ms after shopping at Walmart next door. My wife and i like stopping in at least once a week at our local Taco Bell.
Last Thursday evening around lunchtime we stopped and ordered 2 #3s with sweet tea and requested lots of mild sauce : While we sat in their parking area to lunch we noted the taco only had some lettuce ,small amount of diced tomato and cheese;the burrito was fair but lacked the normal taste
Today,Monday around 3pm after shopping at Walmart we again stopped in Taco Bell Waveland in drive thru and ordered 2 #3’s with sweet tea as preferred drinks we mentioned to lady on intercom about condition of tacos last Thursday asking if something was wrong as
normal taco included sour cream a generous amount of meat tomatoes,lettuce to which she replied(she had no idea why What happened . Today after receiving our order we noted our order was in same condition as last week and instead of mild sauce was hot sauce.
What is going on? I’ve eaten at this Taco for several years never had a problem.
Bring back the grilled cheese burrito
I was a Taco Bell customer for close to 60 years. I stopped going to Taco Bell when your green sauce option was terminated. My favorite since I was 11 was a green chili bean burrito with onions. I used to buy food from Taco Bell food 5 to 6 times a month. I would like you to restore the Green Chili option. I will not go to any Taco Bell until that happens. Sincerely submitted 1/17/21
I am very unhappy with the Taco Bell in lake worth Texas . I paid for spicy ranch and didn’t receive it. I asked for sauce and they did not put any in the bag. I had to completely pick apart my taco because they made it wrong. This is the worst service I have ever received
I have nothing but issues with the taco bell located in kendallville,In and im sitting at the store 035411 located east dupont fort wayne,in and they for got half my order and forgot a bunch of items ive never had issues like this before
I just purchased a chicken power bowl at. your drive/thru in Elyria, Ohio. While I get them regularly, I was surprised to find the entire bowl dumped into a cardboard box instead of the usual plastic container. Please go back to those containers! This meal was about as appetizing as dumpster diving for dinner – ewwww. I ended up throwing it out. No more cardboard boxes, please.
I’m complaining about the taco bell in caledonia much,we have ordered there four times and all four times we payed but did not receive our cinnabons not our nacho fries, I’m tired of them hanging up on me when I call and tired of paying for things I do not receive,you better take care of this ussue
There are quite a few of us in Houston, TX that will not go back to Taco Bell due to the cancellation of the Mexican Pizza!! We don’t understand why you would take one of the most popular items off the menu. I personally have learned how to make them (better than yours) but considering the time it takes it’s much easier to drive thru and get 8 at a time for my family! I understand new year and ppl wanting to eat healthy but we eat quite healthy alread and would love to have the opportunity to drive thru on our cheat days!! PULEEEEEESE BRING IT BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I was at the shepherdsville location yesterday and I ordered the chalupa box and wen I got it it was wrong I ordered beef not chicken it showed up on the screen I don’t eat chicken! And wen I went into the store to have them fix it she said they don’t do beef chalupas which I no they do I’ve got them . And she didn’t give me a receipt but she went and printed one up for 515 was the time I was at the window at 510 and got my order it took her like 5 mins to make the reicept I was mad and told her she’s a dam liar then she threatened to call the cops on me because I cussed at her! This is not the first time they have messed up my orders it’s happed numerous times I dnt think I will go bk to that Taco Bell again she was very rude!!!
I visited the location on Seneca st Wichita Kansas. On 12/22/2020 at 7:14 pm I placed my order and the receipt was correct but when I got home with food my order was wrong and was extremely in eatable also when I got my drinks told them the soda tasted nasty they didn’t care. This store has gone down since you can only go through drive thru. Last time I went there the steak was rancid tried calling store and just goes to the fax machine. This place is going to make people sick and needs to have something done about it.
Melissa Streit
Please have someone call me. 404-399-xxxx.
I just spent $38.83at store 036530, they messed up the order, I told her at the window, she was rude and said I can’t take it back! I said can you make it right, she told me no, and shut the window. I waited, she would not come back. I am stuck with all this food that is not what I ordered!! I am very upset, and She should of made it right, while I was there. She refused, and said not her problem and closed the window again, said she was too busy! I am sorry but I do not believe that this is the way a customer should be treated, on top of that, the food was smashed and shells broken, when I had specified soft shells. Please tell me how to make them make this right. I tried to call and no one will answer the phone. This is just wrong, this was a special dinner and now it is ruined, with no help to correct it.
Please bring back mexican pizza
I really want you all to bring back the smoothered burrito. I was so disappointed when you took that away and i have been craving for it for a while. Please bring it back.
To whom it may concern,
I have been extremely dissatisfied with Taco Bell’s service lately. I hate to complain, as that is not the type of person that I am. This last visit tonight has pushed me to write this complaint. I feel that the staff could use a LOT of extra training, especially when it comes to listening to the most simple requests. I went to the location on Hampton Ave in Saint Louis, MO tonight and did not receive what I have asked for, for the umpteenth time now. I only ever request to have sour cream removed from whatever item I am ordering and this request is rarely fulfilled. I would really appreciate a refund, as I didn’t realize my order was wrong until I got home. Thank you for your time.
Please bring back the Taco Lite,
I loved them.
Your $5.00 nachos don’t exist in 80863. What a rip-off. Hello Any body listening. And I know you people don’t care. I can manage your whole company make it better. Because you never drove around to different location and tried the food. 719600xxxx. I fire everybody and start over.
Last three visits my order was wrong! Driving back is not always convenient. I would check order at window but why should everyone behind me have to wait?? The Bell has reputation of screwing up orders.Employees could state order when I drive up. Culver’s does. They really don’t make mistakes like the Bell does!!
Hi I had a very unpleasant experience at one of your locations in oak Park Michigan the address is 21350 Greenfield the time was 11:50 p.m. with a very rude employee who refused to give her name who worked the window
I went through the e drive thru on pines rd. In Shreveport la. When the girl working there handed me the bag with food in it she didn’t wait for me to get a good hold and it ripped and the food fell all over the concrete. Another lady came to the window and told me they weren’t responsible if I didn’t use both my hands to get it. But the girl didn’t give me time and the bag tore lose. The lady refused to give us any more food or a refund because she said it was my fault.. she argued and closed the window and would not give us either one and repeated she wouldn’t give us a refund. So my wife called the police and they refunded us as soon as they saw the police. This situations was rediculous rather than correct the problem they slowed up the customers behind us and then started taking their food out to them. I have it on video if you would like to see it. Also I’ll send a copy of the receipts. My wife and I both grew up knowing how to treat the customers and this will not do… we are in our 60’s and usually eat at home. We will not be going to Taco Bell again.. we were treated very discourteously.. I hope that y’all can correct this because no hardworking person deserved to be treated this way.
I’m very upset that you no longer offer the Mexican pizza. Me & my friends get them a lot. Very disappointed!!
Drove thru Taco Bell, Sunday, 12l/13/20, worker preping food (Hudson Oaks)
, did not wear mask. Not going
back.
Its pretty awesome, when you complain to corporate, asking them to get back to you & not even they will respond to a complaint when a response is requested.
Does Taco Bell follow minor labor laws? Asking because my daughter is 17 and works at the painesville Taco Bell and is scheduled till 2am. From what I recall minors are not suppose to work after 10pm. 2am is a bit late for a minor as well as liability.
I went to the Conway SC taco Bell on Church Street conwaysv and Blake the manager escalated a situation. Hes a very unprofessional manager. He picks on me now because I had reported him another time I’m
Good morning,
Last evening I visited the Taco Bell located at 5765 Old Hickory Blvd. in Hermitage, TN. I was just after 6pm. I ordered in the drive through and when I got to the window, I gave them my debit card. I then waited and waited. When the young lady opened the window I asked for my receipt. This must have turned the place upside down. I say several people come to the register and do something. After five to ten minutes, the manager came to the window and said that they could not give me a receipt. I said to cancel my order since they still hadn’t given it to me. I also told him that my card should not be charged since I hadn’t received anything from them. The total was not much but it was supposed to be rounded up to $4.00. The original amount was $3.70. I again told the manager that I card better not be charged. He turned around and asked where my food was and I again said to cancel my order and that I had better not be charged. I then drove off and went two doors down to the Hardee’s to get dinner. While I was in the line, I checked my back account and sure enough I had been charged. This is theft. I want my money put back into my account today. The amount that was deducted is different than the $4.00 that was supposed to be charged. It is $4.13 which is an odd amount. This is not the first time this has happened with amounts different that what I am being told is charged to my card. I didn’t say anything last time because again they couldn’t give me a receipt. I have dashcam footage as evidence of my visit. It also records voice as well as video. If this money is not returned today to my bank account I will be stopping by after work and I will call the police and have the manager charged with theft. Mistakes happen but this is not the first time this has happened and I am now angry. If you are that desperate for money then please find someone else who has more than enough to take from. I know I don’t. Again you can warn the manager that I will be stopping by around 5:30 and will call the police to meet me there. I will insist that he is charged with theft. I know that this must not be the only time this has happened to others. It can’t be. I want the account back in my account where you TOOK it from. I will not accept cash back. I didn’t pay in cash. Thank you and sorry for being such a problem but if it is not put back today, there is going to be a problem at the store. If you would like to have someone call me after 3:20pm central time I will be available at (615) 347-xxxx. Thank you.
I spoke with a lady from corporate that told me I would here from a general manager from this area regarding my refund of almost $30 dollars it’s been a week now. My service was rude and when I went to get refund for bad food she took my bag and told me she wouldn’t refund it kept it and ended the conversation I have my receipt and I demand my money back the food lacked meat in my beef crunchwraps they only had lettuce and my chicken chipolte was like rubber and no chicken to speak of one tiny little bitesize piece and microwave dried it is as lousy and deserved my money beack $25.41 approx. So I want my refund of money. I’m on SSI and eating at taco Bell is a luxury for me . My wife is terminally sick I bought lunch as a surprise and after this I will not use taco Bell again . They consistently get worse each time we go there the help are terrible and the food is reflective of it.
What do I need to do to get automatic deposits to my bank account
I have been a regular customer every week – I would get 5 veggie power bowls. Today, after getting stupid cardboard boxes, good bye Taco Bell. I understand your brain dead Missy Schaaphok is responsible for this ridiculous disgusting decision!! Is she NOT aware (she’s not aware of much of anything) that when cardboard gets food stained, it is then NOT recyclable???????? So waste of time and very thick cardboard – out of 5 cardboard boxes, I could only recycle ONE – ONE just ONE. I came home and transferred the meal into a reusable plastic container so my son could take it to work. The rest went into the trash and then to the landfill. Previously, I could just rinse the PLASTIC containers and put them into recycle which does get picked up! Also, it was so DISGUSTING eating out of those gross boxes – so GOOD BYE Taco Bell and you can thank Missy Schaaphok for it – she deserves a stupid person award!
Taco Bell use to be a great place to get my all time fast food chili cheese burrito. It’s very very rare that I will eat there now. They took alot of great stuff off the menu. The chili cheese burrito was around for a long time. Looks like their gonna loose another unsatisfied customer. Wouldn’t be surprised if the company goes belly up for getting rid of things that were on the menu for ages. Lokks like my new spot is gonna be Taco Casa. Audios amigos!!!
We order 3 of the $5 cheesy gordita boxes the tacos fell apart the gordita tasted cold n old n nothing was hardly in them the drink tasted like they needed to be changed it tasted like carbonation. I couldn’t take it bk bc I don’t drive.
I went to the Taco Bell in Callaway, Fl yesterday 11/29/20. The order taker/ cashier Nykerya V was very rude and short. We wanted to order more and she cut us off and said just drive around. She was not pleasant and act like she hates her job. This was not a good experience and I told them that. I asked for the manager who I was told was Megan and she never came to addressed my compliant. My family loves Taco Bell, but this experience was not ok. I have worked in customer service for years and the way the cashier talked to us was not good and not a good look for your company. I just want this issues addressed as it was not okay.
Bring back the bacon ranch chalupa
My wife and myself stoped in Saturday 11-21-2020 at Taco Bell 028991 in Williamsport , Pa 17701 for lunch to take home to eat . We live about 12 miles away from Taco Bell , my wife ordered a Nacho bell Grande that was horrible ! The corn chips was not cooked and was soggy and on edible , and I got 2 Burrito Supreme meal with the soft taco that comes with it and I got more filling in my soft taco than I did in my burrito supreme . I was never so disappointed in my life as I was Saturday at Taco Bell , we go there at least twice a week and to have this happen . I know they was busy at the drive through but come on . didn’t have time to go back because of a wedding we was getting ready for .
I went thru the Taco Bell drive thru on 11/14/2020 and ordered a combo with a drink. I continued to drive home while drinking my drink. When I got home I looked at the cup my drink was in and it had a sticker on it that said (from the colonel’s kitchen to yours prepared for RICHARD). Clearly I was given someone’s personal cup. This during a pandemic. I am furious. How are you going to make this right. Please let me know
Store in Holly springs North Carolina
Store #029354 time 9:20pm.
Cashier was Paula T
Barbara McCurry
xx Selby Court Holly Springs NC 27540
phone 919-906-xxxx.
email torrxxxx @yahoo.com.
To whom it may concern:
This evening, I ordered & paid for 3 soft tacos, chips & cheese, an extra nacho cheese, & a Chalupa Supreme. My ticket # is 1454. When I got back to my dad’s & settled, I went to get the chalupa out to eat. It was missing. I immediately called the store & the young lady asked for my ticket #. She then put the manager, Stone, on the phone. He told me I must come back to the restaurant this evening (11/13/2020) before closing with my receipt & the rest of the food/order in order to get the chalupa. I explained that I could not do that. 1st off, the other food wasn’t mine & had already been eaten on. I also said that am a diabetic, I had to eat something right away & it would take 20+ minutes to get back there. I’m the only person here able to drive due to my brother’s disability & my dad’s age & health. I asked if I could return on 11/14 for the chalupa & was told No. I was stunned! I know there are people who take advantage, but I didn’t ask for my money back. I just asked for what I ordered and paid for tonight. Is this how your company treats their customers? When can I expect this to be made right?
I look forward to your prompt response!
Denah Wright
#1. I attempted to enter the $500 CASH TellTheBell and just kept getting directed to all sorts of other sweepstakes. Your site needs to be direct and simple.
#2. I realize that marketing being what it is, I will never get a burrito supreme that actually looks like the advertised picture. However, it would be nice if I could at least get a burrito that doesn’t have all the beans at one end, and the scant dollop of sour cream at the other end, and the meat lumped in the center.
For your demographics: I am a 65 year old retired Navy Nurse (BSN Nursing), female that owns my own home.
Irene Abels
So the last four times I’ve been to taco Bell I’ve had nothing but issues and my order has not been right there’s no point in going back because I have to wait in line for 20 minutes just to get the food and then if it’s not right I have to go back which is another 5 to 10 minute trip and they sit in line for another 20 minutes so all in all I finally eat an hour after what’s the point fast food I might as well cook it myself at home which is what I’m doing right now from Dollar tree so thank you for the shell taco Bell I appreciate it glad I could pay 15 dollars for it
I’m writing cause I cannot believe you have discontinue the Mexican pizza, if there was a reason for me to go to Taco Bell was the Mexican pizza. Please bring it back 🙏🏻
I order a nacho party box and 3, $1.00 quesadillas. I reviewed my order and told the young lady that I ordered 3 of the $1.00 quesadillas not the more expensive ones, to which she replied with an attitude “that isn’t what you said and we don’t have those”. Having a background in fast-food the attitude she gave was not only unnecessary, but very rude and honestly had my husband not been so hungry I would have cancelled my order. We eat at this location often and have never had such rude service. The young lady’s name is Keira not sure of the spelling because I couldn’t see her name tag, but I did ask her name so if contacted I can pronounce it. I am in hopes that this will not be the new normal.
Hello I’m a loyal customer and ex-manager of Tacobell. I would like to ask y’all to bring back the mini quesidilla melt. I know that was one of the best sellers. I also know this was my favorite item on the menu. Please bring back the mini quesidilla melt.
Why, Why, why, did y’all quit making the Mexican pizza?😪 It was my favorite! That’s the reason why I go to Taco Bell. Is there not another way to package it if the box was the problem?
Sincerely and saddened,
Amy Owen
They do not listen to their customers. They have taken popular items off the menu that life long customers almost begged them to keep on. The corporation stated that it listens to their customers, but that is a lie. I have been a customer for 35 years and I am terribly disappointed.
Taco Bell 2420 Northampton St , Easton Pa 18042 , I was attempting to obtain service via service window I was approached by an employee extremely intoxicated by drug or alcohol slurring there words I requested her name and she stated mind your business I found her name to be Kira Nelson is there no drug testing urine test for managers clearly not from my investigation into Taco Bell , but look forward to further investigation.
I was ordering food via service window drive through at one of your Taco Bell at 2420 Northampton St. Easton Pa 18042 , I questioned the server identified as Manager Kira Nelson to nodding sleeping like at the service window as if she were high on some drug (s) upon me stating such she stated “” mind your business I requested to speak to manager she stated I am when I opened my food inside was a heroin type bag inside my Taco is there no drug policy there is there no urine test, camera to show the employee was clearly under the influence something , I am kinda scared as a senior to even provide my name
Each time I went to Taco Bell the taco was terrible. Almost no meat. Only about the size of my finger. Nothing as advertised on TV. The last taco was very nasty looking. No meet in the middle. Only on each end about the size of my thumb. And some white cream in the middle. Very nasty looking. ,On 9 – 16 – 20 at 11:46 AM I called Taco Bell office to file a complaint and was told that someone would call me back within 72 hours. That was 2 weeks ago. And I’m still waiting for the phone call from Taco Bell . It appears that Taco Bell cares nothing about it’s customers only about their money. This location was on Asheville Rd in Leeds, Al.
Employee trying to get in touch with district manager of taco bell in graham nc
I HAVE LIVED AROUND HERE FOE 30 YEARS AND GONE TO THE SAME TACO BELL SINCE IT WAS BUILT. I WORK FOR THE COUNTY GOVERMENt, PLUS OWN MY OWN COMPANY IN THIS COUNTY AND HAVE NEVER BEEN TREATED OR TREATED ANYONE SO RUDELY BY A MANAGER OF AN ESTABLISHMENT IN OUR COUNTY. I FIND THE NIGHT MANAGER LADY CARA TO BE A DISCRACE TO TACO BELL AND AS A CUSTOMER NO WAY DO I APPRECIATE BEING TREATED THAT WAY. I HAD MY SON GO THRU DRIVE THRU TO ORDER DINNER AND ALL WENT FINE AT FIRST BUT WHEN WE LOOKED OVER THE FOOD WE RECIEVED THEY HAD GOTTEN IT WRONG. WELL AFTER CALLING BACK THE NICE YOUNG MAN TOOK THE ORDER DOWN CORRECT AND SAID COME BACK AND IT WOULD BE CORRECTED NO PROBLEM. BUT ONCE MY CHILD SHOWED UP HE WAS TOLD THE ITEMS HE ORDERED WERE NOT ON THE MENU THERE FOR SHE COULD NOT HELP HIM. ONCE I CALLED TO FIND OUT WHY WE COULD ORDER THEM AT THE WINDOW WITHOUT BEING TOLD THAT OR WHEN HE CALLED BACK TO GET IT TAKEN CARE OF LIKE THE GENTALMAN TOLD BOTH OF US, SHE THEN INFORMED ME THE STUFF WE ORDERED AND PAYED FOR WASNT ON THE MENU AND SHE COULDNT HELP ME AND DIDNT CARE WHAT MY PROBLEM WAS, SO I ASKED FOR MY MONEY BACK AND SHE SAID TO BRING BACK THE RECIEPT SHE ALREADY KNEW WASNT GIVEN TO MY CHILD IN THE FIRST PLACE CAUSE THEY ACCIDENTALLY RIPPED IT OFF THE BAG, WHICH AT THAT TIME HE DIDNT KNOW HE WOULD NEED IT AGAIN SO ONCE AGAIN SHE NEW SHE DIDNT HAVE TO HELP US.
We ordered 4 nacho crunch, 1 cinnamon twist, 1 steak quesadilla. The tacos was not wrapped good all the ingredients fell out in the bag. The quesadilla was a mess in its self. We go there at least 2 times a week. This was the worst experience I have ever had here. And I heard the guy at the window tell the guy that put my food in the not to worry about it.
My original email sent to corporate on July 8, 2020:
Hello.
As you can see below I made an online order to be picked up at the Syracuse Indiana Taco Bell at 7:15pm. It was prepaid. I arrived at the drive-up at 7:05pm. I waited in line for 20 minutes to get to the window to be told my order was not ready and to drive to the parking lot to wait. I waited on the car ahead of me for 10 minutes and they were not told to go park, why me? I drove away to get my son to return back to the Taco Bell to talk with the Manager, Shana at 7:36pm. Still my order was not ready. I was told mobile orders do not come to them in time to have it ready for the time requested. I was also told; they do not give compensation for not following through with mobile orders and no receipts are given. Shana is a piss poor manager who does not follow through with mobile orders and tells certain people to pull forward but yet make others keep the line held up for 10 minutes. I think I need a compensation for this and I am VERY UNHAPPY with the service there. I will NOT be returning and this was posted to YELP for bad service and bad customer service. My food was cold and I am NOT happy with this fast food restaurant Taco Bell has in this town.
My new email sent on July 11, 2020:
I guess my complaint was not worth getting back with me. This is very disappointing that such an outstanding company cannot return contact about a complaint that had been made about their order. I’m not sure this company should be in business if they cannot return an explanation or even a sorry to a customer. This is very bad customer service even from the corporate department.
Thanks for not caring about your customers!!!!
On 7/1/20 I got a take out order from store 030375 which included 2 vegie bowls with beef which came to $7.05 each including tax. When I got home, there was only one bowl in the bag with the rest of the order. I tried to call the store but could not get through as i got the tone when you try to sent a fax. Today I asked them to not charge me for one of the beef bowls that I ordered and they refused to make good on their mistake from last week. This was from the manager on duty. My visit was at 6:29 pm at the same store. I would like a refund for the amount I was charged last week. The receipt # is 358435. We have been going to this location about once per week since it opened a couple of years ago. If we are going to be treated like this, we may have to rethink it.
Either they are high, I asked window person taking order he could not comprehend a hard shell taco order for 1.89$ he rang up 15$ orders 35$ dollar ordered of burritos and every other item and drinks after waiting 15 in line I asked him is there a problem so you need help or ambulance he said no A I was so disgusted I said never mind as the cars were backing up window person could not comprehend and he just stared so either heroin or medical I called Eastgate Ohio – could not comprehend a hard shell taco for 1.89 get it together people get it together – franchise down hill
Hi!
I wanted to say thanks and give the Asst. Manager at my local Taco Bell kudos. He was super friendly and helpful when I called today to say that I had placed an order for my sister who lives about 15 miles from me. I wasn’t able to have it placed there because the website wouldn’t let me change the address of the place I wanted the order to be picked up at. So, she ended up paying for an order at the Taco Bell at 4315 N. Hwy 231 in Panama City, Fl, I had also paid for it with my debit card, then we still had an extra order here at the Taco Bell closest to me, which is 17120 Panama City Beach Pkwy. So, my friend had to pay cash for it when he went to pick it up because they didn’t realize that it was already paid for. So we paid $17.41 3X for 2 orders. Dee, the Asst manager was super kind and gave me a credit for 17.41 to be used next time I go there. He was very kind and helpful and I look forward to going back! Again, his name is Dee and deserves Kudo’s! 🙂
I work at taco bell and need to file a report against one of my managers
Very disappointed again. Why do you offer an app and a pickup time if the food is only made when you get to the window? Every time. And the order is usually not correct either. Today, was no exception. Food not ready, food hardly warm and sloppily put together. The girl who came to the window said nothing and obviously had food in her mouth. There wasn’t anyone in the drive-thru and only 3 cars in the parking lot. So not busy at all. Ridiculous. Unacceptable.
Taco Bell in Charlottesville,VA. the pantops location is doing some grimmy, unprofessional rip-off bullx to their customers. Thursday morning my wife and I was apartment hunting and was off to an early start. As loyal customers of 2+ years we met at the Pantops Taco Bell in 2 separate cars around 8:30 a.m where we looked on the net for some apt. leads. We were hungry and wanted to grab something to eat from there. Well since taco bells breakfast sucks we decided to wait until they started serving lunch. Around 9:30 we got an invitation to come fill out an application for an apartment. So we got in my wife’s car and I left my car there while we’re and filled out this application. We was gone about 40 to 45 minutes long enough to fill out the application. I figured we would do that while we was waiting on them to serve lunch. So when we got back to Taco Bell and we were starving and couldn’t wait to eat. To our shock my car was not sitting in the parking place I left it in. I’ll look over I see this tow truck hooking up to a car. I thought to myself no way they just towed my car. Is the tow truck driver and he confirmed they had just towed it. I said what the hell we got here about 9:30 which I meant to say left about 9:30 and he told me no you was here way before that. That told me he had been out there watching me in a regular car. That is what they called predatory towing. Taco Bell managers are getting kickbacks for the cars they have towed out of there. Now with it just a few days before Christmas and still needing to buy our kids Christmas. We had to spend $150.00 to get our car out the tow yard. We have ate at this Taco Bell at least once every 2 days for the last 2years. We both had interviewed there and was offered management jobs. They know us or should know us by now. Now for the store manager Tammy to have our car towed away was not only morally wrong it is illegal to work with a tow company to gain proffitt. I’m a loyal customer and in the restaurant business that’s what keeps a store open. Tammy didn’t only tow our car and $150.00 away she towed our kids Christmas away. The next morning at the tow yard we was there at first light for our car. There was about 6 other people there to get their cars back. Now I can only be sure mine and one other was from Taco Bell but I bet a couple others were too. This is robbery but instead of a gun they used my car. Something has to be done about this. What manager would do that to loyal customers? Tammy at the Pantops taco bell would. While her kids have a wonderful Christmas my kids will be wondering why Santa didn’t treat them like they deserved. It’s wrong and someone from corporate taco Bell needs to address this. Someone owes my kids Christmas and me an apology. I would understand if my car had been there a couple days or was broke down. We was just wanting some lunch. Now we can’t afford lunch. I will never eat at anyTaco Bell ever again. And I will tell as many people as I can about the story and beg them not to ever by Taco Bell 🌮’s….ever again.
thought you should see this facebook post;
Kala Michelle Sexton is at Taco Bell (610 Fairview Drive, Kendallville, IN).
5 hrs · Kendallville, IN ·
If I were you I would AVOID the Kendallville Taco Bell from now on, here’s why! Tonight we decided to go in and eat. We waited got our food and sat down. We noticed a man sitting reading a book, minding his business. This man appeared to be struggling and just wanted a warm place to sit for a while since its December and cold out. He was very nice and smile when we sat down. He however is not the problem here. The MANAGER.. DAWN! Is the issue. The man mentioned stepped out of the lobby to get to the restrooms, when he came back he moved tables and was sitting beside us at a table at the pop machine. The MANAGER DAWN proceeds to say (where the lobby full of people are sitting) “Oh! Guys the homeless man finally left!” And walked behind the counter. Everyone was speechless. The man sitting beside looked crushed and just buried himself in his book. Shi and I were instantly fuming, Shi went up to the counter and told the MANAGER DAWN that what she said was unacceptable and she needed to go apologize but she never did. She didn’t show her face again
Shi, my dad, I and most of the rest of the lobby gave the man the cash we had, food, words of kindness and introduced ourselves to him. This man was appreciative and so kind to all of us. He didn’t deserve what this MANAGER did.
Please share to let it be known DAWN THE MANAGER AT TACO BELL IN KENDALLVILLE IS A HEARTLESS AWFUL PERSON.
Hi. I just left the Taco Bell on Brookville road in Indianapolis Indiana. I was treated rudely by the guy taking orders. He was short and curt with me. He cut me off twice as I was trying to give him my order then after I gave him my full order he didn’t say anything. So I waited. Then he said is that all you want? Then I told him he was still being rude. Mostly it was the way in which he spoke to me that made me so mad. I saw that my order was 21.47. When I got to the widow and handed him $21.00 I had the change in my right hand to give him but before I could he said “your order was 21.47“. Like I said the tone and way in which he spoke to me was really rude. So I reached out and got my 21.00 and told him I didn’t want to buy my food from him because he was a rude ass jerk. I can tell you that I have work fast food and there is no reason to use that tone and attitude with people like that. I don’t have the time to put up with rudeness. I will take my business elsewhere and not return to that location ever again. I don’t know his name but he had longer brown hair and a beard and he looked unkept. I also had noticed that he was rude in the way he acted with the people in front of me. Just so you know what is going on when people quit coming to this Taco Bell. I came through there on Tuesday December 3rd just before 8:30pm. I guess I will go to McDonald’s tonight instead.
Taco Bell must do something about your regular crunchy taco shells! They get soggy and stick to the wrapper after 10 minutes! Hence, you can not buy and take home without them falling apart after 10 minutes from purchase. What’s worse many of us out there would like to buy large quantities for parties, tailgates and such but because of your soggy shell problem we can’t. We have to go to Dell Taco or such. You people at Corporate need to check this out for yourselves!! If you make a noticeable improvement you would sell many more, even if there is a modest price increase. And you could even advertise the important so those thousands of us know about it and start purchasing again. Everyone I know from CA to PA all will not buy your tacos because of this, unless they eat in where they can eat them right away! Taste has never been an issue, as they are good before they get soggy!
I placed an order thru Door Dash for a crunch wrap and was almost hospitalized because it had bacon in it and I am a vegetarian. I double checked my order online to makes sure the option for NO BACON was checked, and it was. I also order a breakfast burrito with sausage and steak was put in its place. I called the store first to speak with management, but was unsuccessful after 5 attempts of the line just ringing IN ALTAMONTE SPRINGS, FL – 495 W STATE RD 436. I am unhappy with the customer service received and the lack of attention that was given to my order. If needed a receipt can be provided. Thank you.
I didnt know if you was allowing managers to have the cashiers lock doors with people in the restaurant and turning people away cuz i heard a manager tell the cashier. “We are too busy. Lock the door” this was at 630 last night at the st joseph mo north store
Vernonburg, GA
0 friends
1 review
Share review
Embed review
11/13/2019
This Taco Bell is always Dirty, Can never find TP in the restroom, And almost always out of soap, Counter help is almost always very rude and the Manager is worse! There are many better ways to spend our money than at this taco bell If I could give you a, -1, I would!
There are several young people working at a Taco Bell in Jackson Ohio who are going to school and are made to work past the time BY LAW they are supposed to work. The manager (Andrew) tells them that they can leave but will be written up if their work is not done. If this is not resolved soon, I am going to go to the labor board. This manager is also dating a young girl who he manages and shows partiality to. This is not to be condoned. I don’t care if they date, but he should not be in charge of someone he is dating, she can work under another manager. I am very disappointed in this store. They have a lot of wonderful, dedicated kids who work there who get treated terribly because this manager would rather hand with his girlfriend. Please resolve this.
I would like to explain to you in music what happened to me; at the Taco Bell I worked at…in Junction City, Ks.
They should hire some more employees for their customer support team. Good company overall, I just found it hard to get through on their customer help phone number.
Went to Taco Bell here in Chambersburg Pa this afternoon around 3:30 to pick up free taco’s as being offered. Was told we are temporarily closed because workers didn’t show up–Drove 6 miles (round trip) for nothing
I am on the Keto diet. I have been getting a bowl with three or two sides of chicken and steak and cheese with side of Pico and sourcream. Last night at the Farmington MO location on Karsh Blvd, I was informed that corporate no longer allows this to be done. I had to order the power bowl enable for me to receive what I wanted which ended up being around 10 bucks because I would have been charged for that price even though I didn’t want 80 percent of tbe stuff that comes with it. I drove away, as this is absurd. Just because I don’t eat shells, rice, beans, or chips. I can’t order with out getting charged for something I’m not getting nor going to use. This makes no sense. Yesterday a couple hours before this incident I had order the same only two times the serving and no one said anything or argued. This is just ridiculous,
The tacobell in new britain doesn’t open at the regular time and its is 8:10am in the morning
Your 9211 4th st no st.pete, fl 33702 store needs to be managed more appropriately in regard to the music played. During a visit on visit Sunday 10/13/19 I walked into the store blaring music with offensive lyrics & far to loud for the venue. Not to mention someone coming in with impressionable aged children. After making a call to complain & a follow up I received a very non corporate professional call from a supposed manager of the store. Quite honestly it sounded like a employee or assistant manager that got wind of the complaint and thought they’d make the call to follow up on their own & possibly save their own behind. They did not give their name nor did they give the name of the store manager when asked for it. Blew right past it. Just kept saying the music is corporate approved. I would like to hear from someone that is truly in charge & corporate. Not this slight of the hand attempt to deal with something that is a public nuisance in the capacity it was experienced.
I work at Taco Bell at 660 Nut Road, Phoenixville, PA.
I was working on Saturday October 12, 2019. I am a cashier. I heard people on the line talk about no seasoned beef. I was told that we had to pull the beef because of contamination. I continued to take orders offering chicken or steak. I few minutes later I spoke to the MIC who said that he had spoken to the GM who told him to use the beef. The MIC did not want to do this but he had to do what the GM said. I don’t know how it worked out or if our beef was part of the contaminated batch but at that point in time we continued to use beef that may or may not have been contaminated.
You all should be ashamed of the food coming out of the Pittsburg Kansas store. Soggy cold tacos, steak quesadillas that the contents barely cover a tortilla, and nachos bel grande without one shred of meat and two chips had beans on them. Not to mention everything was half the size of recent orders and prices have gone up. Ridiculous! I would even mind paying more for the same size portions if it was such crappy food. I wont be back. Good luck keeping the doors open!
I was disappointed that you no longer have the cheesy gordida crunch,that has been,my favorite item to eat there and by far the best item there that I have eaten.please bring it back
You might want to send your employees (managers) to the Chick-Fil-A training school or any management training school. It is also apparent that this is a very wide-spread problem. Your lack of attention to training is apparent and you will soon be a thing of the past if this lack of professionalism continues. There are WAY too many choices for fast Mexican food out there, i.e. Willie’s, Chipotle, Del Taco, etc. Keep ignoring all these comments and your business will fail. Also, since you are the parent company of KFC who now owns Panera bread, you have completely RUINED Panera. It used to be wonderful and now, I never go there anymore due to the several awful experiences I’ve had since KFC bought them. Seems to be a trend with your companies YUM.
Obviously, you do not read any of this, but I will add my two cents anyway. You seriously need to do a Google search for the Taco Bell at 2971 Shallowford Rd, Marietta, GA and read the customer comments. I do not know if there is a new manager there or what, but the past several months have seen an incredible decline in service at this location. It used to be really great and now, we no longer go there. Chipotle just opened across the street. You might want to think about closing this location or getting a new team in there. It is AWFUL!
I was at taco bell yesterday and I went inside. And there on the wall you had a screen to place your order. If I go to fast food places I want to talk with someone. Not a screen to place my order. I will never go back to Taco Bell. If my mother or grandmother had went in they wouldn’t be back because they wouldn’t know how to order. I have some older people tell me they didn’t understand it. So please fix this problem
It really pisses me off when it specifically says Friday the drive thru closes at 1:00am and not to mention I speed there because of my work schedule and its the only thing open near by and therea people outside smoking and im there at 1245 and they say there f ing closed it just earks my damn nerves just because it’s Friday and they wanna get out of there maybe because they were slow or whatever the reason being is but who are they to make that damn decision because tbe decision. Was alrwady made by the CEO and whimever that may be says it spefically closes at 1:00 am drive thru on Fri and sat nights only so I in the is it closed 15 to thirty minutes early??? For one they should be thankful they have a damn job in the first place and for two that jobs specifically states you close at 1:am on Friday and Saturday correct and foenthree if they dont like there job and dont want to abide by the rules that are applied when they got hired then they should go so damn where else period I just wanted sime damn tacos its not like you gotta cook a full on well done freaking steak here its literally a minute or two out of there so busy life to make some damn tacos this ia ridiculous I just dont get it why would they close but it clearly states there open till one am on fridays it pisses me the off yeah I am mad about this cause I drive and rush take the risk of speeding cause im craving taco bell and it’s telling me yes there open and when I get there they are not they closed early and are outside smoking a cigarette god for bid you take my order and make some tacos which takea two minutes but you can ait outside and smoke a cigarette and play on your phone for ten freaking minutes god for bid that who ate they to make that decision. I just dont get it and this was in niceville Florida the taco bell off John sims Pkwy ive let it slide over and over this time it was the straw that broke thw camels back it furioutes me if you could please email me back or idc I’ll put my number on here so the world can see and you can give me a call at 7062893744 and I’d love to talk about this which you make enough money im sure whats ten fifteen more dollars …and whats one customer right but I just think its bullx if your going to say your going to be open till 1:00 am drive thru on a Friday night then by God be open till 1:00 am on a Friday night good god but I look forward to hearing from you which i probably wont but I just had to get this off my chest because I wanted to smack the cigarette out of whomever hand it was in and tell them about themselves its bad for business period
Just went to my first 3rd world country in the USA !! If I wanted to go to Haiti I would have gone…NOT INTERESTED! Your franchise owner of Store # Taco Bell 019579 must have hired all Haitians in a community that is not used to the 3 year old mentality that puts the tacos together. This was my first and last time, enticed by your adv….I ordered 6 varied supreme (?) hard and soft tacos. Handed to me in a bag disheveled wrapping, cold and not certain if I got anything edible in it. Is that how they come to you cold?….Taco Bell does not belong in this neighborhood (33064-FL). I tossed it out….
One or two positives, clean restaurant, as I walked in, and the first order taker as well as drive-through order taker spoke relatively good English THEN a call came in and he left with another fellow who barely spoke English repeating the order back to me. I wonder what his computer looked like on his side?! maybe in Haitian?
I suppose this has gone on for years with Haitians….American blacks would probably snub their noses at this job….
One last comment, before writing this comment, I read other comments from other states and I guess I have my answer…
Hi I was at Taco Bell yesterday with my daughter. I didn’t get anything to eat but she did and we both had the mountain dew blast frozen. I’m convinced our drink was tainted as we both start experiencing stomach pain and had diarrhea I had alot more than her and begin vomitting. We were at the Fairlane Mall location in Dearborn Michigan. Pretty upset by this will NEVER eat there again.
Aug 20 2019 at 6:40pm
My experience was horrible, I walked into Taco Bell in Downtown Cincinnati
580 Walnut St Suite S800, Cincinnati, OH 45202 and first thing I noticed was someone’s kids running playing tag all over the place, and the mom was smack talking to her own sister who was the cashier there.
As I go to order my food, they tell me to go place my own order, as I do that’s when the sister who is the employee. ” the cashier” gets into a huge verbal fight with her sister who is the ” free eating customer” it was a loud cursing fight then the sister/ customer starts to yell at her own kids and calls her 2yr old a Bit** out loud. As i placed my order in I go down to the end of the counter to wait on my food. The sister is still crap talking trying to show out. Then the people making my food was making food to just give away to the employee/ cashier sister and her family, so i had to wait an extra 15mins for that.
Then they dropped some food on the floor and was gonna put it back but noticed I was standing there and they put it to the side.
They got my order wrong etc…When I received my food of Crouse I lefted
So the minute that I did I called back and asked to speak to the manger…..this man sound out of energy and lazy i mean honestly no professionalism at all like he could care less.
So as I’m telling him about the whole story and then as i get to the end…some how the cashier girl who got into a fight with her sister she gets on the phone and starts yelling at me at everything I THOUGHT I WAS JUST ONLY TALKING TO HIM ABOUT.
I was in SHOCK THAT THE MANGER OF TACO BELL HAD/ PUT ME ON SPEAKER PHONE AND LET HER TAKE THE PHONE AND CONFRONT ME.
I told him omg you have me on speaker phone? He toke a pause because he was busted and he didn’t know what else to say but hung up the phone on me. I WANT SOMETHING DONE ABOUT THIS.
Manager at 35th and 8th Ave taco Bell abusive and very disrespectful but I was on the bathroom to banging on the door and trying to put the key to open the door when I was in it and something truly brought to her attention
Check out this review of Taco Bell on Google Maps.
goo.gl/maps/m97GWPBw6Hs2m5619 (Now Removed)
Hello, I had a very bad experience with one of your taco bell store. I went into a taco bell store to use the Wi-Fi for a few minutes, because at the moment my cell phone is disconnected. As I was sitting in the store quietly and texting only 15 to 20 minutes the assistant manager came up to me with a rude tone of voice, her words where, are you gonna order something to eat.
Coustomer- no ma’am I have no money to order any food not even a drink, I’m sitting here using the Wi-Fi for a few minutes texting my girlfriend I will be out shortly
Assistant manager- well Wi-Fi is for paying customer only your not a paying customer get out of my store now or I will call the cops.
Coustomer- I said ok apologize i will leave and I got up and walk out of the store. I am very upset for what i had just experience never in my life have I been to leave the store for not being a paying customer, you’re assistant manager was very rude and degrading. I am a Hispanic meal. Store location 1901 N. Bryant San Angelo, Texas 76903.
Employees shouldn’t ask do u want a senior cup to drink I found this highly offensive wen not senior
I went to Taco Bell today. I was in the process of paying for my food and the manager, Corbin, came and said to the cashier, “I’m taking your paper”, then proceeded to open the register and pull out the roll of receipt paper making it impossible for me to get a receipt. They were busy and he needed it at the window. That was rude and also unnecessary as the person at the register looked under the counter and pulled out another roll. Why didn’t the manager do that instead of interrupting my transaction? That’s what you call poor customer service. I informed them that I needed a receipt and he just ignored me. I asked three times. I was getting food for other people and without the receipt I could not get reimbursed. Taco Bell owes me $15.00.
I’ve been waiting several days for a response from the corporate to contact me about the refusal of waiting on me I was told to leave the taco Bell in Indianapolis Indiana on county line road and Emerson because he said it was too long of a wait is 20 minutes wait and they wasn’t going to wait on me they sent me out of the restaurant I complained about this several days ago and still have not gotten a response
I’m very disappointed that after awaiting your new London branches, I find that your staff keep placing chicken into vegetarian dishes…
I bought a takeaway item, quesadilla nachos, at your branch in Southampton Row…which was meant to be vegetarian. It looked like all was ok and came with guacamole etc, but when my vegetarian family member at home ate it, they ended up EATING CHICKEN. I’m particularly cross because this mixup happened in your Croydon branch as well, where chicken was laid on top of a vegetarian dish so I caught the problem in time as it was obvious. But now this second time, it LOOKED like the vegetarian quesadilla but it WASN’T inside! I cannot trust your brand to supply precise menu options. How are your staff getting this wrong?
I love taco bell however when i go to my local bell they are rude. they dont make the food right at all. i got a burito supreme and it had no meat. i give the benefit of the doubt but it is fact i know now that if i go to taco bell i wont get what i ordered and ill receive very poor customer service. Taco Bell 4025 holcomb bridge rd norcross ga 30092
Well south hill taco bell on 29th missed again. Orded food with extra onions. Got no onions at all. No napkins ,no reciept. Will you evwr get it right?
every time,i want to fill out an application for taco bell,in taunton,mass.02718,all i get are these companies that make you fill out a bunch of bs,has nothing to do with the application.is there anywhere,i can go to fill out a direct application?thanks bill at otis340 @comcast.net
This is the 3rd time in less than 2 months that location 032962,22645 Morton Ranch Rd.,Katy,TX has been out of items. Pepsi for the last 3 times and lettuce the last time. How does a Taco Bell run out of lettuce? Imagine if McDonalds ran out of coke? Since this location has been opened in the last 18 months the service and management has been terrible. I actually drive to another Taco Bell 6 miles away to make sure I can get the menu items I want. Even the Nextdoor app for the area around this Taco Bell says don’t go to this location.
Not sure what type of Mexican or Taco Bell food you represent, for me I do enjoy mostly all your items on your menu. I’m TexMex, everyone has their own tastes and likes. Personally for myself I would prefer torrialls that are cooked, heated more if you will. I won’t order flour tortillas for the fact they ate still raw. Most people believe that’s the way to eat these torrialls. My family and I have made homemade torrialls all our lives coming from a family of 14 children. Not asking for more time in cooking or heating the flour tortillas instead maybe use a supplier that cooks their torrialls more. In my belief it will make a big and new original way to make flour tortillas. Get ahead of all the bigger Mexican Restaurants and chains. I have never had a cooked tortilla in any restaurant in the US, fast food or high price. It’s a turn off for me. Just food for thought. Thanks for letting me give my comments.
This feedback/complaint refers to a recent incident where prejudice by your employee(s) in South Stockton, CA was experienced. Apparently, while waiting to pick me up from a corporate conference I was attending, my husband (who incidentally is diabetic and needs to eat intermittently), stopped at the area Taco Bell. While deciding what to order, he asked to use the bathroom (thinking he needed verbal access). The employee told him it was occupied, at which point my husband pointed out that it was “vacant”. The employee shrugged with no response. At this point , my husband decided he would order his food. While doing do, a Caucasian person walked in, asked to use the bathroom, and the same employee accessed the bathroom for him. My husband asked the employee why he gave access to the “white” guy to which the employee had no response. My husband ordered his tacos and was waiting for his change. He was approached by a Mgr who asked him if he needed something as he was still standing at the counter. My husband answered he ordered but was STILL waiting for his change. He explained he gave a $20 but after taking the $20 bill, the employee walked away. The others waiting in line corraborated his explanation. When the Mgr opened the cash register – the receipt was still inside. This is a very unsatisfactory manner in which to treat a customer. The treatment towards my husband is an infringement of the Disability Act; providing.access to the Caucasian Person (and not to my husband) is a clear act of prejudism; and let’s mention the suspicious nature of your Mgr. there. My husband isn’t an Illiterate who isn’t able to read the word “vacant” on the bathroom. Rather so, with a BS Engineering degree, I’m sure the word “vacant” is within his ability to comprehend. This is ridiculous to treat him with callous indifference and ignorance. This is not a good image Taco Bell should project. In advertising, the number of people who will be regaled with recounting of bad reviews outweighs those who hear about good reviews. I will definitely share this with my friends and acquaintances through all avenues including social media. Please provide us a viable explanation for the way he was treated. We’ll be awaiting a response.
the website contact form does not work on safari or firefox, had to use chrome.
Usually the internet fails, same problem year after year, PC, Mac, iphone, ipad, itouch.
WIFI sucks.
Then there are the management/staff weirdness. company seems to be in decline.
I was at the taco bell located at 3191 S. 76th St. In Milwaukee Wisconsin today at 3:29 pm. That is what time I placed my order according to my receipt I did not recieve my food until 3:56 pm. This is ridiculous considering this is supposed to be fast food. I wasted almost 30 minutes of my life waiting for a 12.13 order which btw was made incorrect so after I drove halfway home I had to double back to get it corrected so by the time I got home my food was ice cold besides the fact of being irritated most of it ended up in the garbage. I did not see a manager on duty there was a heavy set girl in the drive thru just literally standing there the whole time while 2 young girls and a young guy ran back and forth making the orders I didn’t receive an apology for the wait nor was I told the wait would be almost 30 minutes. I have this problem almost every time I go there so what is the issue with this taco bell?! I’m a manager at Boston market and I have NEVER RAN a shift as poorly as this store is ran and yes I do understand things happen such as employees not showing up or not being as fast or knowledgeable or whatever the case may be I have encountered it but still no excuse for service to be this horrendous. Unfortunately this is the only taco bell by my house so I’m stuck but honestly I’m to the point of just going elsewhere. Qdoba may be more expensive but I have never waited that long nor had an experience like that there I’m hoping this gets looked into because I’m pretty sure I’m not the only person with a complaint. Thank you for your time.
Well the drive through person usually isn’t trained to make food
BRING BACK THE BELL BEEFER!!! my favorite from the 60s and 70s PLEASE!!!!!!!!!!!!
THERE NEEDS TO BE A UNDERCOVER BOSS IN THAT STORE OR SOMEONE TO MAKE UN ANNOUNCED VISIT. SOME TEAM MEMBERS ARE BEING TREATED UN FAIR NOT GIVEN BREAKS,TALKED TOO UNPROFESSIONAL AND RETALIATED AGAINST.IF YOU ASK FOR TRANSFER OR PUT IN TWO WEEK NOTICE YOU ARE TAKEN OFF SCHEDULE FOR A WEEK OR SO,I AM A CONCERNED CUSTOMER AND PARENT BULLYING ON THE JOB IS UNACCEPTABLE, THE RIDGELAND, MISSISSIPPI STORE IS VERY UNPROFESSIONAL.
AT THE STORE THERE NEEDS TO BE MANAGERS FIRED OR RETRAINED, THEY MAKE SOME WORKERS GO WITHOUT BREAKS , THEY BULLY AND RETALIATE IF YOU STAND UP FOR YOURSELF, AND DONT GIVE TRANSFERS WHEN ASKED.YOU ARE LAUGHED AND AND HOURS ARE CUT IF YOU SPEAK OF HOW YOU ARE BEING TREATED. THE MANAGERS ARE BEING TOLD BUT NOTHING IS BEING DONE ABOUT IT, BEING TOLD YOUR WORD AGAINST MINE, YOUNGER TEAM MEMBERS ARE BEING TREATED POORLY.THE RIDGELAND MISS. STORE IS NOT VERY PROFESSIONAL AT ALL. I AM A CONCERNED AND SOMEONE NEEDS TO UNDERCOVER BOSS THIS STORE.
My complaint is Taco Bell on Saginaw st in Mt Morris Michigan 48458 Mistakes with orders is a common issue. Items missing or the food is made incorrect. I was told grill was down so no chicken nor chalaupas. Taco had sour cream added to wrong tacos. Asked for crispas, told they were out and fryer was down. The entire order was messed up or unable to get. The hard tacos is ridiculous, the filling including ch and lettuce doesn’t even fill shell maybe half full, mostly just shell. This Taco Bell has a terrible reputation for messing up orders and how tacos are made and has for quite some time.
I went to the Taco Bell in Waynesville NC tonight at approximately 10:30 pm and ordered 11 beefy fritos burritos and only got 8 of them. I circled back around the drive-thru and politely informed them of this and they STILL only gave me 2 more which were only about half the size they should be and had an attitude about it. Please make sure your employees can count properly Taco Bell! I won’t be going back to this location until these rude employees are trained properly or fired.
my credit card information was stolen by an employee at the taco bell in wilkes barre PA #28968 on 11/25 and given to an employee at a taco bell in NY #026014 who used it at that taco bell and then online for purchases. i’m furious and want to know what you are going to do about it. If I do not receive a response in 24 hours, I will contact your headquarters and file a complaint to Mr. Masino.
I was just at Taco Bell at 1717 Morse rd in Columbus ohio and was turned away. They said they can’t take orders for 10 minutes because of a shift change !! My granddaughter just got off work and was hungry !! This is the most unprofessional and most insane thing I’ve heard of in a long time !! I am pissed as well as EXTREMELY disappointed in this company !! WOW,WOW,WOW !!!
Wow they just did us the same way in Grenada Mississippi
You need to be and under cover boss to your store on 15 mile and Wixom ,MIchigan.
I have never seen a Manager dress so unfit , her clothes were wrinkle filty!!! After a 45 minute wait to get 3 taco supreme, which I received 3 taco with meat for a baby more lettuce more tomatoes you could barely see the meat. Got home and had to drive back to get my refund, will never go back!!!!!!!! I know this is as far as this will go, SAD
Why does Taco Bell continue to throw money at the disgusting Samantha Bee? I will NEVER go back to Taco Bell even though I enjoyed their products. NEVER!!!!
Losing customer by asking for credit card only System in Stone Montain Georgia Freeze up too often Fix it for your customer or close the door for business
Thanks
Loyal Customer
i agree 100%
Sorry to say this is the dirtiest store I have ever been into, Taco Bell, Shasta City, California.
Employees are not well kept, dirty uniforms, floors black and sticky, bathrooms overflowing and in need of serious cleaning. Will not be stopping her again.
On June 17th 2018 at 2:27pm I went to Taco Bell At 9802 Two Notch Rd, Columbia SC 29223,After Work To Get My A Snack Before I Headed Home, As I Pulled To The Window I Was Greeted And Then Asked What I Would Like As I Began To Tell My Order I Was Rudely Interrupted And Asked To “ Hold On” And Well I Held On For Approximately 7 Mins Before I Was Allowed To Order. First Of All They Did Have Not One Of The Freezes I Wanted They Explained That They Weren’t Selling Them Because They Where “Watery” So I Settled For Pink Lemonade And I Also Order Two Shredded Mini Quesadillas. I Received My Food And Continued To Drive Off. As I Got To The Next Parking Lot I Took My Food Out The Bag To Eat And Took a Bite Into The Mini Quesadilla And Realized That The Cook Didn’t Toast My Tortilla Like It Normally Comes , It Was Very Doughy And Unpleasant. So At The Point I Turn Around And Went Through The Drive Through And Explained That The Cook Didn’t Cook My Food Properly And I Was Asked To “Show The Quesadilla” Which I Did And The Drive Through Cashier And The Cook Went Back And Forth About If It Was Cook Properly Or Not , The Cashier “Arianna T” As it States On My Receipt Explained That The “ Quesadilla Wasn’t Cooked Properly” And The Cook Argued It Was With An Disgusting Attitude. At This Point He Had Taken The Quesadilla And I Couldn’t See Him Anymore. They Handed My A New Bag With The So Called “Correct Items”. So When I Returned Home I Checked The Food And I Realized That The Quesadilla That I Had Bitten Was In The Bag And Now Cooked Properly, So It Came To My Understanding That He Just Threw The Quesadilla I Bit Back On The Toaster And Gave It Back Which Is Highly Offensive And Disgusting. It’s Very Unsanitary And I Can Just Imagine What Other Unsafe And Disgusting Things That Are Done At This Place, I Just Moved To Columbia SC and That was My First Time Eating At That Taco Bell Location And I Will NEVER!! return. Horrible experience! I Also Preceded To Call And Report This Incident And No Answer I Call Approximately Three Times And No Answer But I Should Had Figured That Coming From This Disgusting PlAce ! Do Better
Hi there been going to your taco bell for years off 52nd an wards the people u have working today like your manager telling out the window at customers not let use add food at the window cause there rushing is to order them tell me they can’t swip my card or I try to most disrespectful store I ever been too I want to go in your store an slap everyone I’m pisted
Learn how to spell
Dear corporate,
It has come to my attention y’all once again removed highly purchased items that slap on the damn menu. For what what is your though process when removing items? Do you honestly think ur nasty bean paste burrito sales more than the cinnabuns and nacho fries that will make your granny committ murder if she had to so she can have a cinnamon filled bun that melts in your mouth. Get your x together put the poplar items back on the menu and for god sakes do the numbers and get rid of x noone wants or purchases. I know it is hard for y’all’s small minds to comprehend what supply and demand means which means that you clearly need to be reeducated. Now add the damn cinnabuns and nacho fries back to the menu. Thank you so much and have a blessed day
AND add taco salad back but this time with fresh shells instead of stale brittle ones.
Yes taco salad please.
Wow, Hope. U cursed them up & down & actually said Have a blessed day!?! U country!!!
Your food very bad and teast the meat very bad amam going to put law suit against you the people need to know about how are getting over to make money
To whom it may concern,
I absolutely love Taco Bell and have never had a bad thing to say about them. However, I drove through the Greensburg, IN location yesterday after and was extremely disappointed! I ordered three crunch wrap supremely, which are now $4.59 each. You’d think if you were paying that much for one item that it would be full, as seen in the image on the menu board. That thinking would be incorrect, as they were extremely flat and had barely anything on them. Most of what you could taste was tortilla shell. And then they girl taking orders/at the window was extremely rude! Definitely not someone who should be working in customer service industry. I’ve never had an experience like this before, but this one will detour me from eating there again, for awhile! I would give a review of one star out of five, only because they were serving more quickly than normal.
Lmao! I just died
I can think of a much better way to say this too them. So disrespectful. Learn how too talk to people 8nstead of barking orders. That won’t get what you want talking like that. Have a nice day.
Learn how to put a sentence together with real English.
Why do people with such horrible language skills think they should be writing publicly? Egads. I hope this person didn’t go to school in the USofA. If they did, doesn’t say much for the school system they came out of.
shut up
Learn to be nice ! Who cares about the grammar , expert.
It’s a shame the way Taco Bell treats their customers I don’t see how they are in business when the food sends you straight to the toilet food poisoning is what they are good at nothing is ever fresh
I went into the Mulberry,Florida store on Sunday Jan 9 and ordered 2 combo meals and was so disgusted by the conditions and the flies ,I threw out the food….. I have pictures if your interested.